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Maytag Refrigerator Model MRT311FFFZ
Maytag - 20.5 Cu. Ft. Top-Freezer Refrigerator - Fingerprint Resistant Stainless Steel
Choose a no-nonsense appliance for your kitchen with this Maytag top freezer refrigerator. Bright LED lighting makes it easy to locate leftovers in the middle of the night, and the reversible door lets you change the setup to meet your needs. This Maytag top freezer refrigerator has up-front controls so you can adjust the internal temperature quickly.
Manufacturer: Maytag
MODEL: MRT311FFFZ
MSRP: $1144.00 USD
Maytag Refrigerator Model MRT311FFFZ Error Codes
CODE: Flashing "F"
PROBLEM: If the letter "F" is flashing on the display the refrigerator, try resetting the refrigerator as instructed below.
FIX:
Reset power to the product:
- Power unit down by turning off the circuit breaker(s) or unplugging the product for one (1) minute.
- Power unit up by turning on the circuit breaker(s) or plugging the product back in.
- Ensure the cooling function is turned on.
- Monitor the refrigerator for one (1) minute to ensure the error code does not display again.
CODE: PO Error Code
PROBLEM: Power Outage: The Power Outage indicator lets you know if the power supply to the refrigerator has been off and the freezer temperature has risen to 18°F (-8°C) or higher. The control panel temperature display will read “PO,” and an alert tone will sound three times.
FIX:
“Confirm” will blink until you acknowledge the power outage by pressing MEASURED FILL under “Confirm.” Once the power outage has been confirmed, the “PO” will disappear, and the display will return to the Home screen.
Related Error Code Pages:
Maytag Refrigerator Error Codes, Maytag Range Error Codes, Maytag Washer Error Codes, Maytag Dryer Error Codes, Maytag Microwave Error Codes, Maytag Dishwasher Error Codes,
Related Troubleshooting Pages:
Maytag Refrigerator Troubleshooting, Maytag Range Troubleshooting, Maytag Washer Troubleshooting, Maytag Dryer Troubleshooting, Maytag Microwave Troubleshooting, Maytag Dishwasher Troubleshooting,
Related Repair Pages:
Maytag Refrigerator Repairs, Maytag Range Repairs, Maytag Washer Repairs, Maytag Dryer Repairs, Maytag Microwave Repairs, Maytag Dishwasher Repairs,
Related Parts Pages:
Maytag Refrigerator Parts, Maytag Range Parts, Maytag Washer Parts, Maytag Dryer Parts, Maytag Microwave Parts, Maytag Dishwasher Parts,
Maytag Refrigerator Model MRT311FFFZ
We bought a Maytag gas range in Feb of 2011. Shortly after that, we started having an intermittent problem with the oven not maintaining the temperature. It sometimes would not heat up to the proper temp or sometimes would get there but not maintain it. We have had several service calls all for this same problem. Each time they would replace things... nothing worked! We called Maytag and they said they wouldnt replace the unit until the same part had failed 3 times. Well, the service company came out 5-6 different times in the first year and replacing the main panel twice and the sensor and some other thingies I dont even remember. Pretty soon the warranty was running out, so I bought an extended warranty due to the fact that the unit had never been fixed. They sent out two different service companies who also were unable to fix the unit. It is now 18 months since we bought it, and Maytag refuses to do anything since it is out of warranty and the extended warranty company will only replace the unit up to 75% of its cost. So yes, we are very angry with Maytag and the way they wont stand behind their product and their total disregard for their customers.
Maytag Bravos XL - This is the worst product I have ever owned! I purchased a Maytag because when my husband and I were married 29 years ago we bought a Maytag washer and dryer and still using the dryer. However we lost the washer and had to replace it. Worst mistake ever!!! Within a year a circuit board went out (they replaced but I was advised I needed an extended warranty which I do have) and was told by the technician that this model was junk! I called Maytag and expressed my great disappointment and all I was told is we document customers input. I then ask ok so what are you going to do about it? And I did not get a response. I asked for a different model but was declined. As you can see it is rusting at only a 1.5 years old and tearing up my clothes. It destroyed a doily that belonged to my late mother. Maytag used to have integrity in their product but not anymore. Not only all of these issues but I have to wash clothes twice and they still are not clean. Plus they have a dirt film on them and yes I used THE detergent!!
We have a 4yr old model MFI2665XEM7, just started leaking water every other day. A puddle wipe it up and its gone. Have ice build up on the bottom of freezer. Any suggestions on what to do?
Never had a Maytag before I bought my house. So far the only complaint is there’s a broken piece that prevents the drawer from functioning. Otherwise, pretty good stove/range for the price. Do wish it was easier to clean without scraping anything up.
During 2018 we purchased Maytag Bravos top loader to replace antique KitchenAid. Very dissatisfied at first, but luckily found the settings that makes my machine work very well on every cycle. First add 1/2 gallon of water to empty tub. Add detergent. Set controls at: Soil Level-Heavy; Wash temp - Warm; Main dial - Bulky Sheets; Extra Rinse - ON; Fabric Softner - OFF. Can now load full tub of clothes and more detergent if desired. Press start button and water covers it entirely. It works so well now, that I went from I hate it to I love it. Been going for two perfect months with no issues. Weird but true. Hope this helps you.
Wish it was a French door style instead of freezer on top. Not good if you are tall. Other than that we are pleased with it but will look to trade for a French door style.
I purchased the Maytag Bravo model MGDB950YG on April 22, 2012. It worked great for a while then stopped heating and drying the clothes. After going through the Maytag procedure, a repair person assessed the problem, had to order the part then came back to repair it. But the same thing just happened again! Both Maytag and HHGregg need to go through the appropriate procedures, which leaves me without a dryer for who knows how long this time. Maytag will not do next day service probably because it costs them a little more. I think Maytag should have enough common sense to sometimes make exception to this. Today is Thursday and I cant get an appointment until Monday! I have owned two dryers prior to this which each lasted 10 years plus. I would be much more understanding if I had my appliance for more than 4 months (out of commission 2-3 weeks of the 4 months). Ive never been so disappointed in an appliance!
I owned a Maytag Bravos top loading washer for 8 years, and I loved it. It caught on fire while washing a load. Thank God I was home or it could have burned my house down. Just wanted to post this somewhere to issue a warning.
Thank all of you for saving me. I was about to buy a Maytag with bottom freezer from Home Depot. No wonder they are marked down an additional 20% off their sale price.
Maytag Bravos Automatic Washer 300 - I purchased this washer on July 29, 2010 from HH Gregg. It is less than 3 years old. The washer stopped mid-cycle, did not drain, and displayed the code Ld. The service company recommended by Maytag said that the control panel is defective, and the cost to repair/replace it is over $550 and isnt worth fixing since, he says, these washers are notorious for having problems. Maytag is unwilling to recall this washer despite all of the problems that have been reported. They are unwilling to even admit there is a problem.
New Maytag double oven installed by contractor in my house 18 months ago. I have had a few problems with it. The problem I am having today, the panel says error detected, remove from power source. I have had this problem a couple of times. I also have had the problem where the panel will not recognize anything I put in. I have to pull stove out of the small slot it is in, unplug and then push back. Not easy. I was the one that told contractor which Maytag range I wanted because I felt it was a good product. Problems from day one. This double oven/with range cost a pretty penny and I really cant afford a new one.
The washer does not wash the clothes, period. It leaves dirt and soap in the machine along with the unwashed clothes.
I just want everyone to be aware that Maytag went bankrupt several years ago. They were bought out by another company that still puts the little Maytag sticker on, and all the products are made in Mexico. Apparently all the lawsuits wiped out the company. I did not know this when spent several thousand dollars on one of the best Maytag refrigerators a few years ago. I had nothing but problems with it, and literally had to fight with customer service while it was still under warranty. Needless to say, it only lasted 7 years before the compressor went out, which is roughly $1000 to fix. Kenmore here come...
Maytag Centennial Washer MVWC400XW2 - Bought this washer Fall 2011 -- first 6 months had to be serviced and now (February 2016) needs to be serviced again - has not cleaned my clothes for the last 3 months. Now, I have had to order a new washer - you can bet it wasnt a Maytag. My new washer will not be delivered for another 3 weeks. Past the part of not cleaning clothes, now it wont even empty the water, or pump out the water. It makes a horrible noise! Before it wouldnt use any water, now, it fills completely up. I do not know if it will make it through this current load much less another 3 weeks. Always bought Maytag before BUT WILL NOT AGAIN - after what I have been through with this washer!
So we purchased a whole package in sept 2014 for our newly constructed home. In Nov we received the CO and thats when everything was finally professionally installed. After its first wash the dishwasher broke and there was a flood in the house and soaked 20% of the newly installed high quality cabinets. We cleaned up everything and called Maytag to have someone inspect it to see what needs to be fixed. The gentleman came about a week or two later and said that the machine isnt worth fixing and to try to get Maytag to replace the whole machine, but he still listed all the parts that were needed to fix it. We tried calling Maytag and said what the repairman said but they said he must fix it and they will not provide a new one. So we wait for the parts and no one calls us. We follow up with Maytag and they say theyve ordered the wrong parts so it will take longer. We try calling the repair man and he doesnt call us back.Then call Maytag again and get them to call the repairman to see why he doesnt answer us. They told him to call us twice and every time he tells Maytag that hes called us and we dont pick up. So we tell Maytag hes lying, the repairman hasnt called us for weeks and Maytag doesnt give a **. And seems like this repairman is freaking lazy and doesnt want to work, even if hes paid for it. You know whats happening now? Chargeback! Thats right Maytag, screw you. When I do another house I will never buy Maytag again! Horrible service and a very defective product. I thought we were paying for quality!! They lost a customer that is faithful and doesnt mind paying extra. Hope everyone can take this into consideration before buying. I wish I wouldve seen these comments before...
I purchased a bottom freezer Maytag refrigerator two years ago. It recently began leaking water onto the floor from the freezer compartment. I just had it serviced and the serviceman told me that it was a common problem. The duck-billed check valve gets plugged. This is a problem with Maytag, Jenn-Air, Whirlpool, Amana, and KitchenAid refrigerators as they all share the same manufacturer. There is a service bulletin out on this that lists hundreds of model numbers affected by the problem (Technical Service Pointer #: W10632338). I think it is criminal that consumers are expected to pay hundreds of dollars to have this manufacturers defect repaired. I tried to find a place with the government to file a complaint, but wasnt clear who had jurisdiction. Perhaps a class action suit is in order. There have to be millions of consumers potentially facing this problem. Anyone with any knowledge of how to further pursue this defect, please comment.
We purchased a Maytag dishwasher, Model #MDB7749, in the belief that it was a quality product. Many initial reviews were positive. Unfortunately, that decision was a mistake. The washer is only three years old and the control panel has failed. We are unable to select wash cycles. It defaults to Auto Clean/Heated Dry only. The washer has been lightly used.An online search found numerous complaints for control panel problems with this Maytag dishwasher. Please check ConsumerAffairs, Amazon, or Maytags own Facebook (Maytag was forced to create the Facebook page in 2010 under a mandate from the Consumer Product Safety Commission after a recall of dishwashers for fire hazards) before making any decision to buy a Maytag/Whirlpool appliance. It would also be wise to purchase an extended warranty.Our Whirlpool clothes washer failed after 5 years (bearings + controls). We cant afford to replace a major appliance every three to five years. The estimated cost to repair the dishwasher is $300 - $400. Maytag/Whirlpool customer service is indifferent to helping its customers. Its disappointing to see a made in America company produce such poor quality products and not support them.
I do not recommend this product. I purchased them 2 years ago. Within one month, the drum stopped working on the dryer. This was covered under warranty. In the last month, though, I have noticed that there are blue stains on the new drum. I do not leave clothes in the dryer wet. Last week, the washer stopped agitating or cleaning clothes even though the cycle would still run. I called for a service call and paid $82 for this. I found out the transmission was not working. This is not covered under the warranty. The warranty for entire machine is only 1 year. The 2-10 year warranty only covers the drive motor and wash basket. I cannot understand why a transmission is not covered. I feel like they are not standing behind their product. Finally, after a lot of talking, I did get Maytag to agree to cover the cost of the transmission part; but I am still obligated to pay $150 for labor. Why are products not standing up to use as in the past? I am very disappointed with these products.
Bought a Maytag dishwasher model MDB7749AWM2 on 02 Jan 2012 with no issues whatsoever until three days ago when it stopped working altogether and after doing a series of tests I discovered that Im joining a large and growing list of owners with the same problem. I never have been a fan of digital controls due to their vulnerability to temperature and humidity conditions or high impacts for that matter. Ive owned many dishwashers of various brands for upwards of 10 years on average each. This is the first one not equipped with analog/mechanical controls. Im hoping I can still find more of that type.
Maytag Range Precision Touch Control 800 Electric Smoothtop - The racks in the oven fall down. I have replaced them with new ones but am having the same problem. I emailed my concerns to Maytag a few months ago but didnt get any response (so perhaps I didnt go to the right site). The oven was purchased in early 2008 and this is the only problem I have had with it. If I am extremely careful, I can bake cookies but if I try baking or roasting anything heavy, the racks fall. It is very frustrating but I was pleased, for lack of a better word, to see that someone else was having the same problem - at least I know it isnt just me. I will try contacting Maytag again.
Same as everyone else, ice freezes up on the bottom and water runs out all over the floor, ruining my new floor. Whole kitchen was new including all appliances. Maytag is ruining my floors. Can find no drain pipes so not sure where the water is supposed to do. I think they forgot to install one. But I am getting pretty sick of seeing my floors ruined and stepping in water.
Our Maytag Bravos Quiet Series 300 is anything but quiet. Within two years of purchasing it, we now hear an F18 jet fighter taking off from our laundry room. Neighbors near and far come running to avoid getting injured when the spin cycle kicks into after burner. Seriously though, this looked to be a nice machine and operated flawlessly until a month ago when the spin cycle started sounding like a jet fighter taking off. I am handy and often fix appliances and things around the house. From reading reviews here on Consumer Affairs and other places, I am finding that the noise problems are more common than not. Investing $400+ into a replacement tub/bearing set would further support Whirlpool/Maytag and the sucking sound they make to get at my wallet. From what I have read, I am likely to have more problems after fixing this one (it will likely break again). I am going to quit while I am ahead and purchase a new washer. Whirlpool/Maytag will never see my business again. Its ludicrous to have an expensive appliance like a washer only last two years. BTW, I just spent $200 to replace the control panel on my 4-year old Maytag dishwasher. A cheap and horrible design. The part probably cost $10 to make. BOHICA. (bend over, here it comes again). FYI: Whirlpool owns and sells its products under several other appliance names. Names that include, Kenmore (yes, Sears), Maytag, KitchenAid, Jenn-Air, Amana, Gladiator GarageWorks, Inglis, Estate, Brastemp, Bauknecht and Consul (Wikipedia source). Like a Lotto Scratcher, peel the Whirlpool or Maytag name sticker off and underneath you will find the real name... CRAP! Its sad to think that you have to purchase products made in Korea to get quality. Very sad.
Dishwasher MAYTAG MDB7749SBM - Have the same problem as everyone else, panel board. Initially lights randomly blinked, flashed etc, but still washed dishes. Now it has completely died. Dishwasher is 3 years old.
I purchased a Maytag electric range model # MER8775AS in Feb 2012. While boiling syrup, the pan overflowed onto the oven door. As I began to clean up the spill I noticed that some of the spill had gotten inside the door on the inside of the oven glass. To remove the stain would require disassembly of the door. I called Maytag and complained of what I called a design flaw and they said, No, its your fault for spills entering the door. They even sent a condescending email to me informing me that if I needed to purchase parts, where I could get them. I designed appliances for years and this is another example of poor quality and lack of consumer service. I AM DONE WITH MAYTAG.
I could care less if Maytag responds as I have already advised all my family and friends to avoid Maytag products. After spending over $1200 to buy this refrigerator it took 6 months for the ice maker to failed, and it needed a control board replaced. Maytag had a great reputation; however, in the past 5 years their products are worthless. I also have a Maytag dishwasher which failed and was stuck on cancel with a flashing light. The dishwasher panel needs to be replaced and I have just decided to replace both of these products with a different brand.
Maytag stove MGR7662WW - I purchased this stove about 4 years ago. Now, the stove will not light. I called in to Maytag only to be told I must pay a service fee or purchase a repair manual. It’s very strange. My old Kenmore lasted 22 years and here I thought Maytag would at least last 10 years less than half the life of my old stove, realizing products today are not what they used to be. Maytag, the dependability people, I guess that old Maytag commercial where the Maytag repairman is so bored claiming no one needs service for a Maytag product is really false advertising. Buy American products; I’m not really sure who is the current country who is home to the great Maytag corporation. I guess me and my wife will spend another $700 on another brand stove and try this process all over again, hopefully not again in approx 4 years.
I have a Maytag side by side. In the first year, the ice maker failed and I had to replace it (in warranty/no charge). In the fifth year, the compressor failed (no warranty) and it hasnt been replaced. Since then, I have been looking at reviews and warranties of new refrigerators. The warranties (unless you want to pay $3,000+) are all one year limited. The reviews are scathing and it doesnt matter what brand. My question is, why dont you/we all get together and file a class action suit and demand millions in damages? Complaining wont get you anywhere with these people; however, hitting them in the pocket book will make them pay attention, especially if the penalty is severe enough.
I bought the matching Bravos washer and dryer 4 years ago. I always bought Kenmore appliances but decided, based on the then reviews, that I would upgrade to Maytag. Biggest mistake I have made! I am a very tolerant person always looking for the best in anything. But I have to say, I hate both the washer and dryer. My clothes are faded, they shrink in the dryer even on delicate. I really cant say anything good about them. Today I washed 2 twin sheets, one king top sheet, and one very thin blanket. When I opened the washer, one twin sheet was on top and not even wet. So now I get to run another load and have to wait to remake my bed. When I have washed rugs on bulky, they are filled with soap when finished. Half the time, it doesnt spin out the water and I run a second and third spin cycle on a variety of items. I avoid doing laundry because it is so frustrating. I am retired so I cant afford to replace them. I just dont want anyone else to suffer the same frustrations!
I purchased My Maytag Washer and Dryer set from Lowe's, which was a very good experience all the way, back in June 2017. After two years I can finally give an honest review. We love this set even though it is not as quiet as the old Maytag washers. Still is but not as. We have not had one bit of trouble from either the washer or dryer. The next size larger would have been the better choice for us since we now have king size bedspreads to wash. It still does the job though, just one piece at a time. A lot of people complain about the smaller amount of water used but it still cleans clothes quite well. If you need more water just use deep water wash or for even more water use the setting for bulky sheets which really fills up the water level.
I purchased a Maytag dishwasher less than 2 years ago through Home Depot and did not purchase the extended warranty. The start button has stopped working and is not lighting up. I was referred by Pacific Sales, the appliance sales company at Home Depot, directly to Maytag to schedule repairs which I am willing to pay for. After a nearly hour long call between hold times and conversations I was told the service would be scheduled for Thursday or Friday of this week. As we were scheduling the appointment, I was told the computer for scheduling had gone down and to call the next day to schedule. I called next day and spoke with a customer service rep who said there was no record of my call the day before. I gave her all of my information, then she transferred me to another service person who then had no record of my two prior conversations. After giving my info to the this 3rd customer service representative, I learned that a repair could not be scheduled for over a week. I asked to speak with someone about my complaints and was told there was no one I could speak with but that she would pass on the complaint. I asked for a return call or email to confirm that my complaint was received and she said that I would not get that. I then asked for a free service call because of their poor customer service. This was of course denied. The dishwasher has been fine for the short period of time I have owned it but I wont buy another Maytag because of their poor customer service and because the dishwasher has a problem in less than two years. I am just writing this as a warning for other potential Maytag customers.
I would like Maytag to repair or replace this dishwasher. It has only been installed since November 2014. The only button that works is the auto clean. None of the buttons work. I thought Maytag was a reputable business.
I do not know how long we have had the Maytag but, it has been a long time and has run without any problems. Still looks good and does the job! The features of the Maytag are: pots & pans, temperature sense, sani heat, light wash, regular wash, pots & pans prewash, quick wash, rinse & hold, delay start and heat, fan dry, heat or air. This dishwasher has always been plenty big enough for our family of four including guests. This Maytag had a choice of black or white front so, it fits in. My next dishwasher will probably be a Maytag!
I bought the Maytag Bravos X washer and dryer combo 4 months ago and its been a hassle every time I use the washer. The dryer is fine, but the washer constantly has problems. No error codes, I just hit start and it clicks intermittently in sensing mode for 10 minutes and shuts off. Once in a while, it decides to work - adding water, but never cleaning thoroughly and I always have to run an extra spin cycle because the clothes are sopping wet once it finishes. Ive been reading reviews all over the internet describing similar issues with these models and I am kicking myself for allowing myself to be convinced Maytag is a quality brand. Dont waste your money on these pieces of junk and really do your homework. I wish I had never bought them and am angry that I will have to deal with it until it eventually breaks down in the very near future, Im sure.
New side by side, water inlet to ice always freezes. Had a service man out, said some tube needed to be enlarged but still freezes up.The ice dispenser is total junk. Keeps spitting out ice after glass is removed and just a poor design. Dont recommend this brand.
It is actually an older model Maytag set that I bought used 4.5 yrs ago. I am very impressed how its held up and how fresh our clothes are still. I have always loved Maytag and will buy again if needed.
Three-year-old top load Bravos. Started doing the LD/SD tango about one year ago. Intermittent fault, but becoming more prevalent. Can spend an entire day attempting to finish one load; sometimes must be unplugged overnight to clear faults. Washer receives heavy use from extended family of five adults and two children but has never been overloaded. Machine is horribly flimsy and constructed of the cheapest possible materials. I wish I had removed the back prior to purchase.Just because it is possible to attach a processor to a piece of equipment doesnt mean its necessarily a great idea. Any geek can tell you that the three things most despised by a digital device are heat, humidity, and vibration. A washing machine by definition is an epicenter, a breeding ground, for those specific environmental factors. Well done, Maytag. You have demolished what was, perhaps, the most respected name in the business. Good luck getting that particular rep back. Purchasing a Speed Queen. The living embodiment of old-school. Electro-mechanical timer. Stainless. Porcelain-enamel. American-made. Not one complained on this site. Might just shoot an Office Space vid centered on the demise of the Bravos. This time, its personal.
We bought Maytag Dishwasher on October 9, 2019. Due to the installation difficulties we were not able to install and try it right away. Lowes warranty expired in 30 days, and the dishwasher is not cleaning the dishes. Even with the hand prewash of all of them-they come out dirty. I have to clean them after. The dishwasher is very weak. We contacted Maytag and were told that they can do nothing for us, only send technician (we have to pay $160 per visit). We can not return or replace it, the quality is very poor, so we will have just to buy a new dishwasher and lose 500$ for this product.
I have been trying to get my refrigerator repaired for over 5 months through the extended service plan I paid for. They sent out a service repairman. He could not repair the refrigerator without some parts so he ordered parts. We waited months to find out he can not get the part anymore that he ordered. So now Maytag Extended Plans and Service Power said they would have to replace the whole refrigerator but every time I call about it, they give me the runaround and say someone will be calling me back within 48 hours.I never get a call back. I give them a few days, then I call back and get the same runaround again. Im getting nowhere with these people. My refrigerator is a $6,500 refrigerator that Im sure they just dont want to replace or offer me anything for that matter. They should abide by the contract I have with them.
I purchased a Maytag stainless steel French door model the middle of 2006. While cleaning the French doors with the cleaning product given to me with the purchase of the new fridge, I notice what looked like coffee on the doors. It wasnt, it was rust on the stainless steel doors. I called the service tech and they came out. Rubbing the fridge, he told me it wasnt rust. He took a closer look and found that it was in fact rust. He called his office; they told him that rusting on the doors has been an issue lately. He charged me $65.00 for what I already knew. I called Maytag and it took a while, but they decided to send new doors. However, I had to have a Maytag rep install it, which would cost me. I didnt have it done. Two years later in 2010, the French doors felt hot to the touch and the inside was warm and not cooling. The freezer was fine. I called for a tech to come out and it’s another $65.00 to fix a fan motor that blows cool air from the bottom to the top. Oh, it’s not under warranty because it wasnt inside with the motor. Total cost: $235.00. In 2010, I woke up and opened the fridge to get milk out. It was warm and so was the inside of the fridge. I thought it was the same problem, but the freezer also was warm. Upset and not wanting to pay for this again, I unplugged the thing and started using a little fridge that I have stored in the basement. It has no freezer. Today, I finally got over being pissed and decided that I would have a tech come out and find out and finally fix it. The tech said that the compressor has failed and it would cost $790.00 to fix. Im not having it fixed, so it’s another $65.00 gone. The tech said that the compressor in Maytags/Whirlpools has been a pretty big issue lately. All I can say is that I will not ever purchase Whirlpool products again. From inside to the outside, this product has been unsatisfactory. I just noticed that the rubber is failing on one of the French doors. Wake up, Whirlpool. Model number is MFD2561HES.
Bought Maytag Dishwasher in 2/2012. 10/2015 dishwasher stopped working. My husband tried to replace the motherboard, however, dishwasher completely done. Called Maytag and they said they would send a repair company at their expense, however, repair service called to verify appointment and told us how much it would cost us! Maytag had no intention of paying the bill even after they said they would. Called Maytag back and said the other customer service person was incorrect. Now, buying another dishwasher only after 3.5 years.
I read some of the reviews on the Maytag ovens. I too have the same problems! Have had control panel replaced and still have to set at 400 if I need to bake at 350. It also takes forever to preheat. Trust this review because I am one very unhappy consumer!! DO NOT buy Maytag!!
I have had this washer (top loading washer model MVWX550XW0) almost 2 years. It has ruined some of my clothes. It does not properly wash anything. I have tried every possible solution. I cannot use the HE powder detergent - it will not rinse out. I tried using less than required and double rinse, absolutely did not overload. Even using the HE liquid still did not get clothes clean. I used the number one detergent to the cheaper brand - it makes no difference. I still have to double rinse everything. Small throw rugs will not even get totally wet or clean. I took clothes to the laundromat just to make sure it was the washer. It is this washer. I know I have waited too long to register my complaint, but I have basically thrown away $1200. Also, loads of clothes would take up to 1 & 1/2 to 2 hours to wash. Now that is definitely not energy efficient. I would love for you to pick it up and bring me a standard washer and dryer. I work for a research firm and know when companies really care about their customers. I will be interested to see if the Maytag Man really cares. The only reason I did not check angry is because of my delayed response.
Our oven is 3 years old and the last time I used the self clean option caused the control panel to malfunction. Now we have to buy a new panel. The repair guy online advises people not to use the self clean as this is a common problem!!! What? I cant use that feature? That is so ridiculous!!! Now we have to pay $300. Whatever happened to the Maytag claim to quality and you would never see a Maytag repair man? Something needs to be done about the problem of appliances and electronics being so poorly made and basically disposable.
We have had the oven, a Maytag Gemini Double Oven model mgt8775xs02, for 3 weeks now and I am so upset. First off, I became violently sick from the oven when we first used it. I had a horrible headache and then nauseousness and then the worst stomach problems I have ever had. The toxic smells coming from the oven were too much for me. We had every window open. I looked online and found other people who reacted the same way to their new oven smell. But now we are on the 4th time using the oven. We did a self-clean and I thought that would help but no, it smells like someone is pouring gasoline into my home. I smelled it in pockets throughout my house. I have had the gas company out twice and a repairman. They all cannot figure out the problem. I looked online to see if other people were having a gas problem from this model and I am not finding it. It is horrible. I feel like I am being poisoned. I have not had a working oven in 2 and half years and I was so excited to get this oven and now my new oven is making me so sick. I am not sure what to do from here.
In September 2008, I purchased a Maytag washing machine (Model MTW5700TQ0) that had a faulty transmission. The machine was immediately replaced. Three years later, the transmission is again faulty. Maytag has refused any responsibility for repair or replacement.
I purchased the Maytag Neptune pair in 2002 and was never informed of the product recall/class action lawsuit for the washing machine which occurred sometime around 2004-2005. We have had many problems with our washing machine over the years and ruined many clothes with what appears to be bleach stains, even though no bleach was used in the cycle of wash. I had to replace the board which controls the latch on the door and the clothes that are washed are not clean and have an undesirable odor to them. I would have been part of this class action; however, I was never informed of the lawsuit. I called Maytag today and they advised I could set up an appointment with a service person; they did not want to honor my complaint as the class action lawsuit has been resolved and they are not handling these types of complaints anymore. My children have started a new school after semester break and their brand new uniforms are now becoming ruined due to this defective machine that Maytag will not take responsibility for. What type of recourse do I have? I will never purchase a Maytag anything if this is how they treat their customers. Problem will not go away by hiding their head in the sand. Now I have to go out and purchase a new washing machine because Maytag didnt inform their customers of the inherent defect in their product and take care of them accordingly.
All I ever heard was Maytag is the best so I purchased the washer/dryer over a year ago and have had nothing but trouble from the get go. It takes an hour and a half to two hours for a wash (if youre lucky). Normally, I almost always have to stop and restart it and move clothes around, babysit it. I cant wash but four or five garments at a time. Its a piece of junk and I tell everyone I talk to, never buy Maytag, ever.
We purchased a Maytag dishwasher & installed Aug 15 2012. After installation the control panel wasnt working & Lowes replaced the dishwasher with the same model. After the years warranty was up I started having trouble with the second dishwasher panel. I limped along with it for months until I could not get it to work at all. A repairman came and said that the touchpad & board was damaged. He said it wasnt hooked up properly. After an estimate of over three hundred dollars we decided to rid ourselves of it and purchased another, cheaper brand. Was out 79 dollars for the repair estimate & over 500.00 for the Maytag dishwasher. Plus a new one installed for 700.00. Had the use of this appliance less than two years.
Does a good job of cleaning but takes much longer to complete. Pretty much standard features. Has rinse only cycle, air dry only cycle, and cycle for pots and pans. Top rack had special holders for long stemmed glasses which I dont need. Standard size. Same size as my Kitchen Aid. White, front load, no special appearance. It takes much longer than my old dishwasher. Also the soap dispenser broke after 2 months and had to be replaced. It requires that two buttons have to be pushed to start. My old one only required one. It does a good job of cleaning.
I am happy with this dishwasher. I had a GE that had a lot of problems. I insisted on getting Maytag and I have been happy ever since. It controls the time, temperature, and is easy to operate. I would like a bigger dishwasher because of my family size. This dish is okay for a family of 4. It matches my furniture. It blends in. No complaints. The digital pad is convenient but it has been fixed a few times. I had a few technicians who did not know how to fix. It was not the dishwasher, it was the technicians.
We bought this Maytag dishwasher two years ago with a two year warranty. We paid close to $700. Six months after we bought it, it started having problems on and off. They are including: leaking water, lights going on and off, cycles are not completed. We changed the console once, and soon after that it broke down again, and this time is out of warranty. Total repair times are: 6 times in two years. My husband call the company, asked them if there is a recall for this model? They told that there is no recall. Then the repair person came. According to his repair experience he said this is the common problem and he got a lot of calls for the same problem. If he told the truth about this, then the company was lying to its consumers!!
I cannot control the water level which results in smelly and not very clean clothes. I follow all the manufacturers guidelines but after several washes, the smell comes back.
A pure piece of junk this wash machine is. It is more of a merry go round than a wash machine. I do not understand how it can be called energy efficient. All it does is spin and spin and clothes come out as beautifully dirty as they were loaded. If you make the mistake of putting a few extra clothes (machine calls itself a large capacity), clothes bunch up and one has to pull them apart. The bleach dispenser was used as one would use a bleach dispenser. However it is all rusted. I had bought extended warranty from Lowes but Lowes did not honor the warranty saying rust was a cosmetic issue. Yet when Lowes sold the extended warranty, they did not specify cosmetics were not covered. It is not even cosmetic. It simply is cheap enamel paint.I have used 200 dollar wash machines but never have I experienced such a horrible and annoying product. I will try one more time to see if Maytag will help out with the rust issue. If not, I will simply cut my losses and buy a regular cheap machine. Maytag should be ashamed of itself. I bought a Maytag because I thought they made the best machines!!! Oh! Well, maybe they did at one time.
Well I like all the other people have the very same problem. Ruined floor from sheet of ice that forms on the bottom tray daily. I was told I need a new main board which I understand is about $500.00. I am 55 years old and this was my first brand new fridge. I am so so upset. I grew up with the whole Maytag repairman commercials where he was so lonely cause he never had any repairs to do. All my life I grew up with these commercials. I thought I was buying the best. What a disappointment. It has been in my living room for 2 years. I keep thinking something wonderful is going to happen. Now I have to pay someone to haul it off. Great.
I purchased a washer on 8/13/12. I had it installed on 8/20/12. It did not clean clothes properly. I went to Two Guys and they said they dont take returns and told me to call Maytag. I called Maytag and they sent a a service agent to check the machine on 9/10/12. They said the machine codes were imbalanced and over stud. They need to recalibrate the machine. I did laundry the same day and still find clothes do not come clean. I need to return the machine. I called Maytag and was told they dont take returns. This machine is not cleaning clothes as it should be and I want a refund!
I just started searching the web for information on this item due to the problem I am having. My Neptune Front Loader Model MAH55FLBWW washer makes horrible noises when on spin cycle, and is out of alignment so that the hard plastic bit around the opening is being scraped off. Some of my more delicate items have been ruined or damaged due to this. I bought the Neptune washer/dryer set with stands probably 10 years ago from Home Depot. I am sure the warranty has long since expired, and I have not contacted anyone about possible repairs. At this time, I am not financially able to do much about this. I have never had much of an issue about mold, no issues at all with the dryer, and no motherboards needing to be replaced. From reading what others have had to deal with on this site, I consider myself lucky.
The washer does not get the laundry clean. It never has. I use only HE soap. I have changed soaps several times and still no change. I have been very disappointed with it. Maytag has been advertised as a good washer but the Bravos is not.
I purchased my Maytag Centennial 1 and 6 mos ago and it is already broken. The washer wont wash the clothes, just sit in the water and wont spin. I called Maytag, they offered me a warranty for another year for $371. The washer was only $550.00. When I tried to get set up with a repair service, the only company they used which was going to charge $105 just to look at it, would only take cash. When I called back to discuss with Maytag, they were no help at all. I was told they wouldnt even do the warranty since I scheduled a service even though I canceled it. I will never buy Maytag again.
We purchased a Maytag refrigerator (freezer on top) model m1txegmyw00 in May 2012 and the compressor recently failed roughly 3 months from the two-year mark. We first noticed the issue this winter when the bottom level of the fridge start freezing our food. We adjusted the internal temperature setting down, but this did nothing. Then the compressor started cycling on/off for roughly 5 minutes at a time. After we noticed that, the freezer no longer kept things frozen. We called the Maytag repairman ($80 including taxes just to visit). He said the compressor is gone and that They dont make them like they used to. - I thought he was joking. He also recommended getting a servicing contract on a new fridge (but I would expect that from a serviceman). The cost to replace the compressor was over $600 and their work is only guaranteed on that part for 3 months (so anything else in the fridge could go wrong). I asked if we could have avoided this - he said it was possible that if we had unplugged the fridge for 10 minutes when we noticed the on/off cycling, it might have given the fridge time to reset (so take that for what it is worth). Our previous fridge lasted over 8 years - I dont understand how Maytag (owned by Whirlpool) can sell a high ticket item that will work for less than two years. I will not be purchasing another one.
Maytag Bravos 300 Quiet series - Ive owned this washer for about three years. On average, I do 2-3 loads of laundry per week. I follow the loading directions, but still have to babysit the machine because of uneven load issues better than 50% of the time. Many times, clothes come out full of lint, even after running the clean washer cycle. This is the worst washer I have ever owned. Ive had better results from second-hand machines.I havent bothered to contact Maytag because Ive had it so long. Im almost to the point of getting rid of it and buying one that gets my clothes clean and isnt inclined to push the clothes all to one side and put the machine off-balance. To say Im disappointed in the product would be an understatement, especially since I paid $800 for it.
A month ago I purchased a 25 cu ft side by side. First the recirculating fan quit. It was repaired. But the water and ice hose in the door froze and cracked the entire freezer door. Must be replaced, unfortunately they dont have any, so I was quoted 6 weeks for a new door, that has turned into 12 weeks and they cant guarantee me a date. I requested a replacement fridge and was told, They cant do that. I purchased the full Maytag package - stove, dishwasher, microwave. I expect better customer service than that, Take a door off the assembly line and ship it to me.
We bought this stove in 2014. One knob got stuck while my teenager was cooking food on the gas stove. He called me at work worried because he couldnt turn it off. My husband left work right away to go home. We thought it was just a bad plastic knob. Now a second knob is stuck in the on low position. There is a third knob that feels hard to turn. That will be 3 burners. This is ridiculous. Its a safety hazard. We consumers have to worry if the house will burn down, get CO2 in the air, and if our family and children are safe. We thought Maytag was a good appliance. I will not buy another Maytag. They should recall this stove top/oven. I have read so many of the same complaint on this website as well as online in general. I cant believe they continue to sell this with this much of a safety issue. Please take it off the market.
We bought a Maytag Gemini double oven in June 2007. It has been a problem from day one. It arrived with a damaged door. They reordered and replaced it. Through the next few months, I became very discouraged with the oven. I bake a good bit and was always used to an oven with fairly accurate temperature. This oven will not reach or sometimes just wont maintain a steady temperature. After a couple of service calls, I gave up. I now raise the temperature setting about 50-75 degrees higher that the recipe requires. Naturally, I dont always get the best results. However, that isnt the thing that really bothers me. These ovens have three ignitors. About every six months, one breaks. The cost is over $200.00 each time. The ovens/broiler are highly unreliable. After mixing up something or on an important holiday, one may find that the oven wont light. Theres no warning! It is simply gone. I will never again buy a Maytag! I called Maytag and questioned them about the lemon law. I was told that the same piece had to break three times in one year. That is crazy, when the entire thing doesnt and has never worked well.
I was so excited to get a washing machine. My excitement quickly faded two washes in when I noticed that the clothes were not completely submerged in water. I checked the handbook and it said that this is normal but at the end of the wash I still had clothes that were completely untouched by the entire washing cycle. The first couple times that the washer was used, I noticed that the water took a very long time to come out. It said it was sensing and then the water would come out in small spurts. When the wash actually started moving, wow the noise was abnormally loud. It continued to make said noise for the entire cycle. I could hear it everywhere in the house. I am so disappointed in Maytag. My father is of a much older generation and he chose this brand based on his past experiences...now I have to tell him its a hunk of junk. Save your money and buy an old fashioned machine.
I bought a Maytag MGR5605WW range on July 3, 2011 and it took till mid August before I received it. Right away I noticed when I put a pan on the grates, I had to be careful so they did not slip off. Dangerous! Then I made a pizza, and when I pulled the rack out of the oven, the rack tipped down and the pizza slid down on the oven. Danger again! I went over to Menards and they gave me the number of A&E (1-800-771-3029). I called them when I got home and an A&E person said they would call me back. After a few more calls, no one ever called me back. I went back to Menards. They said I need to deal with Maytag. I am very concerned with the racks, and so is everyone else. They are cheaply made. Tonight I had a family member place the frozen turkey on the rack and it bowed down! Danger again. The grates have a few chips. This is a nightmare. What a piece of trash. I’m trying to get someone to respond. This stove is dangerous to my well-being, and I have no other choice but to use it.
In 2011, I purchased 2 Maytag dishwashers, one for my tenant and one for myself. In 2014, the circuit board on my tenants dishwasher failed, when the unit was only 3 years old and of course out of warranty. I first contacted a local repair person, and he informed me that the repair plus service would be close to $300. When I contacted the company, after about an hour on the phone, they agreed to send their authorized repair service person and after his evaluation, would repair the unit with no charge to me, as a courtesy. This whole process took about 2-3 weeks. I felt that was fair. It is now 2015, and my unit, which I purchased at the same time and the same type, now is not working due to a faulty circuit board. My tenant uses her dishwasher more frequently, and that is most likely why her circuit board went first. This is a design flaw, or perhaps planned obsolescence. At any rate, Im not happy with this, and my model is mdb7809awb2, and serial # is FO4205659. Do you know if there have been any other complaints on this? Thank you for your help.Updated on 07/30/2015: After I wrote my review, I contacted Maytag about the problem. After considerable wait times, I spoke to someone who set up a diagnostic repair call, giving me the impression that Maytag would cover it. When the repair company called, they told me that I would be charged $104.95 just for diagnostics. Labor and parts would be additional. I called Maytag again, and they agreed to let the repair company charge back the diagnostic fee. After diagnosing the problem, it was determined the problem was the control panel and not the circuit board. The cost to repair with tax came to $315.85 and it was only this low because the repair company waived the return service trip. I can get a new dishwasher for a little over $400.00. I am very disappointed in Maytag, because I remember the commercials where the Maytag repair man was bored because the products were so dependable they never broke. My unit is only 4 years old, and its sad that it costs so much to repair it.
I bought the Maytag Bravo XL MVWB725W washing machine and dryer pair in August of 2015. 2 months after I bought the pair the thermostat went out on the dryer. It was under warranty so it was fixed and no problems after that. In July of 2016 I have my first stainless steel hose break at the fitting because of corrosion flooding my laundry room. I thought it was a fluke so I put another one. The next hose started to corrode in September 2016. We thought there was some weird chemical reaction going on between the hose and the filter on the back of the machine. So we changed to rubber hoses in September. Since then we have gone through 6 sets of rubber hoses. We have had the water company out, they say our water is fine. A plumber out, our new water heater is fine as is our plumbing. An electrician, who changed an outlet and put a grounding wire on our house water line. And an appliance repair man, he found the problem so he called Whirlpool who makes Maytag. There is corrosion on the water temp control. However nobody has EVER seen this problem and doesnt know how to fix it. Not even Whirlpool. And Whirlpool says its my house. Im at a dead end with a washer that is constantly going through hoses. It really doesnt wash clothes very well either unless you put a lot of stain remover on the clothing before and wash it in hot water. And yes it is noisy. Dont buy this product.
Bravos XL washer - I agree with others, if I won the lottery, this would be on the street in two minutes. It is a complete waste of money. Nothing comes clean. Supposed to be water efficient, well not when you have to wash everything multiple times and I have to do them in such small loads to have any hope of anything getting clean. Some clothes just never look clean. I have the same issue with all my dark things coming out with white residue and yet I use liquid detergent. I follow all the instructions and do the monthly Affresh tablet (cash grab) and still nothing is ever clean. I am SO disappointed in this machine. I thought Maytag and Whirlpool were good brands but not anymore. I also get a constant HC error and there is nothing wrong with my water lines. Just so disappointing, save your money and frustration and buy something else!!
This Maytag dishwasher was purchased because Maytag has always been represented as a reliable brand. Wish I had done some research on this problem before repairing it! The control panel went bad after 18 months (and at least 6 months of this time it was not used at all!). The repair cost $300, the dishwasher only cost $429, and if I had realized how much this would cost I would have bought another dishwasher instead. Wonder how long this control panel will last? I called Maytag to complain and was told by Dana badge no. ** that there was nothing to be done as it was out of warranty. We have had dishwashers for 10+ years before that never gave us any trouble. I told her I wanted to speak to her supervisor and she told me she didnt have one! Really, how about if George Moore the CFO or Arthur Learmonth the President call me back on this one! We shall see what they say, but I can see by all the complaints about the same issue with Maytag dishwashers that we will probably be out of luck unless we start or join a class action lawsuit (looks like there is one in California already). I will amend this post if Maytag decides to stand by their product and at least pay for the cost of the control panel, but Im not holding my breath.
We purchased this washer 3/25/15 for $873.77, we also got the matching dryer, for the same amount. This washer, never washed good, it is simply a bad design, I dont know, what type of mind altering products the designer was on at the time, but it must of been some good stuff, since all brands jumped on the wagon. This is a POS, I have contacted Maytag, and they just ignore me. We need a class action lawsuit against them, they think they can take our money, and laugh at us.
We purchased this new set of Neptune Washer and dryer at Lowes, in Yakima Washington in 2004, and now discover that there is a class action lawsuit due to the problems associated with mold, the pump, the motherboard, etc. Our washer is making horrendous noises when it spins, and the motherboard barely works at all. I trusted Maytag and bought this set and a stackable set at the same time. Yes, I am angry and will never buy a Maytag or Whirlpool again.
I would highly recommend you do some research on the Maytag bravos XL machines and dryer.This thing is about as good as a piece of paperweight thrown in the fire for no good of nothing. Warranty ran out but it has a 10 year warranty so I don’t understand, bought one year ago been broke down three times in that time. Speed queen all the way.
What happened to the days of buying a washer/dryer and having them for years! To spend a thousand on each and have holes in the bellow causing dirty water to Empty on your floor. Not once replaced, not twice, 5 times!!! Now Im looking to buy another. Old school for me...
Two years ago I bought a matched set of Maytag Neptune washer and dryer. Although I bought really liked the front loading and large capacity, I bought them because they were Maytags. I remember my parents grumbling that they couldnt afford a decent washer or dryer like Maytag and had to settle for Kenmore or some other brand that they figured was inferior. I noticed that they struggled through 20-25 years of maintenance free use of their inferior appliances. So when I found a pair of Maytag, I thought I had finally arrived. I was 60 years old and I knew this would be the last washer and dryer I would ever have to buy.It is now 2 years later and we developed dryer problems. The repairman found the computer malfunctioning and suggested it would be cheaper to replace than to repair. We asked him to check the washer while he was here and his diagnosis was similar. The drum bearings were gone and probably too expensive to repair. The Maytags are now in some scrap yard and I now have an inferior washer and dryer and I am looking forward to many years of maintenance free struggles. I used to think that Maytag repairmen are the loneliest people because their machines were reliable. I now know that they are lonely because all of the Maytags are garbage and not worth fixing.
1 year 4 month old fridge went out. Waited a month for part/repair. No help from customer service. $1200 fridge, $700, lots of angry calls, no luck. Customer service is horrible. Will never buy Maytag again. Someone suggested to take it to small claims court. Has anyone successfully done this? Any advice how to get my $700 back? Please email me **. Thanks.
No motor is available for the Bravos washer machine which is 5 years old! Now the machine is garbage and I need to buy a new one. I thought Maytag was a great brand so I purchased the Bravos but now I understand from the company that no motor replacements are available!! Wtf? Maytag/Whirlpool dont care for loyal supporters so, I am TELLING EVERYONE not to purchase Maytag/Whirlpool appliances whose name has gone for a dump with this latest situation.
Totally DISGUSTED!!!! Have owned my range for several years! Love have double ovens, however it is double the repair!!!! Every year we must have the handles replaced as the connection loosens and handles fall off!
We purchased a Maytag Bravos Automatic Washer 6/28/09. The interior enamel around the bleach dispenser started rusting about six months ago and it’s getting worse. Our white clothes are getting rust stains on them. Otherwise the machine works well, but what a huge flaw. We will buy a new machine, but not a Maytag.
We purchased our Maytag gas range in 2015. Within 6 months we noticed the clear coat and paint was defective, we called Sears, they allowed us another range top and replaced it but told us our warranty was up in a month and they would not replace another. The stove always looks dirty because the clear coat and paint have bubbled up and it is clearly a 100% manufacturing defect that should be recalled.
I have had my washer and dryer for 14 months and from day one, my washer eats holes in my clothes. It is always the bottom center front of my shirts. I complained about this and was told it was my clothes. They were either old, or the type of fabric, or too much bleach, etc. etc. Everything was wrong with myclothes except the washer. I purchased a new shirt and washed it without ever had worn it, and when I took it out of the washer, it has holes in the front. NOW YOU TELL ME that is the shirt and not the washer. I have used Maytag for the past 40 years and I never had any problems with the old Maytag washers. This new Bravos is a piece of junk and I am sorry I ever purchased it. I will never buy another Maytag product.
I have to say I am terribly disappointed in the quality of my Maytag Side by Side Fridge/freezer and my Maytag stove. Having sold Maytag commercial washers and dryers to coin laundries for over 20 years I expected better. Needless to say..... these are Whirlpool machines with Maytag name plates. Not the Maytag quality that was produced in Newton, Iowa. You can tell these are plastic machines made in Mexico. Of course you still pay for the Maytag name just not the quality. I have always tried to buy from US companies, but my next appliances will not be as Whirlpool is the only US company left with exception to very high end products.
I bought a Maytag 4452BDW stove, the more button is not working. I did my research and was not happy to see this is a common and reoccurring issue with Maytag Stoves. The expensive of the part that too often fails again along with the cost of the service man to repair it places the Maytag as low quality at a high price. I am hoping to see a company that stands behind its product by addressing this correctly and promptly. It would be a pleasure to have my faith restored as it should be by Maytag.
I had no issues with my washer. The best thing I ever did was stop using Sabrina softener in it and made the switch to vinegar. The worst thing I ever did was think that paying $900+ for a nice washer would get me more than a year! What a joke! I started noticing small leaks when my hardwood floors started lifting and once my husband looked into this, we realized there is no seal around the top of the drum. So there is no barrier between the drum and your floors basically. Then one day we had a flood. As we watched the cycle run, we noticed that when the water was filling into the bleach and fabric softener compartments it was coming in at such a high rate, it was spilling over the sides down to the floor. So we went to the internet and found a few complaints about this, but no answers. Thankfully we found one guy who had the exact same problem and even had pictures that matched ours. Luckily a real appliance tech answered him and he couldnt even figure it out but took a guess at what I might be: the water inlet valve. But that was just a guess. So we called around to find the part and talked with a few sales persons. One was so nice to even ask a technician standing in line. And he said that there was no way this could be it. But then we decided to take a gamble. We also noticed that both compartments were filling up at the same time, but the bleach should fill during the wash cycle and the fabric softener during the rinse cycle. So it was either the $104 water inlet valve. Or the $200+ circuit board. These are my options after already spending $900+.. So we went with the valve and thank goodness it worked!!!! It is so disappointing that after a short time, this washer broke and cause more damage to my floors. It is an awful design. I bought myself the nicest front loaders for my first house. When that broke 7 years later, I bought this washer because I liked the no agitator design without the smell of a front loader. Now when this one breaks again, Im not buying another HE machine. The majority of people I talked with today said that these HE machines are breaking down faster and faster as the get better and better. I am so beyond disappointed, angry and in shock that this washer failed in less than a year and a half time. My hope is that this review will give the answers we couldnt find without paying an arm and a leg. Is this what passes for quality these days???
On June 5th, my husband turn off the water to the house since we were going to be away for 4 days. Unfortunately, it was not completely turned off. When we left, the washing machine was OFF, with the door slightly cracked open (to allow for circulation). When we returned, there was water all over in our upstairs, plus water had gone down the walls to the lower level. We could not figure out how the water got into the washer since it was turned off. The insurance company asked that we call a repairman to find out what was wrong. Fortunately for the repairman and us, the machine continued to go on and on after the Curtis had checked it out (it pumped out for him but not for us) and turned it OFF. It jumped from cycle to cycle after he had turned it off. Obviously the control board did its own thing. Be aware-- it can happen!!
My microwave will not work when the door is shut. It says: Door open. It’s worked intermittently, doing this for about two weeks. Then my husband woke up one morning a week ago and the microwave was on like it was running, light on but the plate was not turning. So we’ve had to unplug it and do without during thanksgiving weekend. This seems to be a common issue, obviously from the reviews below, so shame on you Maytag for not owning up and doing the right thing, covering repairs or sending out a recall. It’s a $112 service call here locally plus parts and labor. I will certainly be telling others not to go with Maytag. Maytag is lucky- it turning on by itself AT NIGHT, WHILE WE WERE SLEEPING, that it did not cause a fire or something. I’m pretty upset that it’s inside a 2.5 year window and already has issues.
I had another Maytag washer. It lasted 21 months. BB got me the BravosXL to replace it. I have had it 6 years. It is a piece of junk. Goes out of balance all the time. We are 2 ladies and don’t have heavy clothes to wash. I am washing now. I have put It through a wash cycle. The soap is still on the clothes. I am on my THIRD rinse cycle and there is still soap on the clothes. And I used less soap. Never again MAYTAG.
Maytag Dryer MED6000XR2 - Purchased in Sept. 2012 - first service call 1/13/14; 2nd service call 2/20/2015 and less than one month on 3/14/15 it goes out again. It takes one week to get service company out and then another week for the part to be ordered and put in. This means I am without a dryer for over 2 weeks. An $1,100 dryer goes out every year and sometimes within one month?! According to the service company, it just is the way this dryer works. Really? If Maytag ever wants my business again, I better get a more justified reason and better than 2 weeks service call. This is absolutely ridiculous.
Duck bill valve for defrost water from freezer malfunctions, water flows into freezer freezes, then eventually overflows onto floor. Huge problem for folks with wood floors. Also a slip/fall danger especially for the elderly. When the repair line is contacted, they deny the problem and say you are the only one. But if you do your research, you find there are hundreds of complaints and in November 2013 they issue a service bulletin, but its internal, not meant for consumers to find out. So if you have this problem, go to the Consumer Product Safety Commission and fill out a complaint. Maybe then something may come of it.
Maytag HE Top Loader Washing Machine: I have regretted buying this piece of garbage since my first wash. This washing machine is complete waste of money and a piece of garbage. The Auto Sensing doesnt work and doesnt cover the clothes with enough water. When the deep water wash is chosen the clothes just float around but the agitator doesnt get them clean. Dont waste your money hoping it will work, because it wont. Maytag used to signify quality that is no longer the case. I am going to also give a bad review to the place I purchased this piece of garbage because all stores need to discontinue selling this junk.
Had our house built in 2009 and the builder carry Maytag Appliances. After 3 years every single appliances start giving us problems. First the refrigerator not getting cold, got it fixed. Then the dishwasher panel, then the built-in microwave, then washing machine. Just the other day the refrigerator broke down again and I was told the compressor was bad. Really? Whats going with this company? All the appliances from this maker dont have longevity. I have 20 year older refrigerator from GE and its still working. Please do not buy this garbage... Its a waste of your hard-earned money.
My dishwasher is one year old. It is very quiet and cleans well. Stainless steel makes it look great too. Efficient, energy saver dishwasher with great capacity and large utensil holder. This is the best dishwasher I have owned.
In a way, l feel fortunate and you will read why in a minute. l have been reading Maytag complaints specifically looking to see if what happened to me has happened to others. Apparently, it has. We purchased our Maytag range, model MER57750AB, in 2005. We too have had some repairs done under warranty. Unfortunately, we live in a day and age where technology isnt always our friend. The old appliances that were not electronically driven lasted forever; todays appliances do not. However, when something with potentially serious consequences happens that is not technology related, it rates in the who is the idiot who designed that? category. I am talking about the exploding exterior glass oven doors.Two weeks ago, the oven door handle on our range came unscrewed on one side. I continued using the appliance, planning on repairing it myself when l found the time. (I used to tinker around the garage with my dad when I was little and therefore, I have great repair skills in several areas.) Last week, I was standing in front of the stove when all of a sudden, the glass panel dropped from the door! It landed straight up on the floor and fell forward so the top edge of the glass landed on my toes (the toes that I had surgery on for six hammertoes last November and are still sore!). Needless to say, l was shocked that this happened, and even more so, I was grateful that it did not break or either of my two grandbabies were around at the time. Then, I looked at the glass and saw that it was attached to the door using only eight small pieces of double sided sticky mounting foam. I mean small! As I said before, idiot! Did they not think that the heat from the oven would eventually wear out the ability of the tape to do its job? I gave up reading after I found enough complaints about the mishaps with the glass on the oven doors to realize that there is a definite problem here. I did not see where the glass fell intact, as mine did. Therefore, I am suggesting that the exploding glass panels more than likely gave way, as mine did, and shattered when they hit the floor. Should there be a product recall for this? Absolutely! The question is how does a recall get put in motion? As others have stated, this could have been a horrible disaster had little ones been around. I pray that doesnt happen to anyone.
Thinking that the Neptune fiasco was over, I happily bought into the sick company and got burnt 3 times for all 3 purchases. The Gemini range with dual ovens: the controller clock with all relays and electronic package is dying, leaving me with no ovens, or slow heating and an alarm in the middle of the night. Now, even the burners are not working properly. Junk at any price, and I paid $2,400. Not 5 years old and repaired several times under warranty; all were electrical failures.The fridge is another failure. Apparently the Freon is leaking out. It is unrepairable and it was typical of these from what the service guy said, not 5 years old. It was repaired once, leaking on floor. Apparently, it was a kinked drain hose. The dishwasher was one year old and it caught fire when the dial was turned while the machine was running. The 4th machine, an over the range microwave, is still running… although from day one it sucks so much power on the dedicated line that it dims the lights in the microwave as it starts up and each time, the magnetron energizes. I am just waiting for it to fail too. Can you say never and mean it? There was no goodwill offered. “So sad” and “too bad” is the common line. Nothing will last more than 5 years if you listen to sales people at Maytag - junk. There was no help from the corporate office. Nothing I can do for you. Junk, junk, junk.
I have owned two Maytag washers. Top load and front load. They have been the biggest piece of garbage I have ever purchased. My current front loader eats and destroys clothing. I have had to throw out numerous clothes as the machine simply destroys them. I have also had numerous problems with Maytag washers. The wiring is garbage. Couple yrs after purchase the washer shorted out. Im handy so I took it apart. Discovered a broken wire. I had to rewire a new connection with as. The wire used in manufacturing is so thin its line a strand of hair. Now it leaks under the drum. I had to place a container under the drum to collect the water. My other purchase was a top load. The lint was just a nightmare. Maytag sent me some contraption after numerous complaints that was suppose to assist in the collection of lint. Again, a piece of garbage. DONT BUY. Save your MONEY.
I tried emailing Maytag but from what I read on consumer reports I doubt Ill get an email back. After our 20 plus year old Kenmore fridge was taken by hurricane Sandy I decided to try Maytag. What junk! We have a bottom freezer and were getting water build up on the bottom under the basket. In order to keep the water from leaking on floor I had to chop the ice out of the bottom every 2 days. My husband got frustrated and took the whole freezer apart only to find all the coils were covered in ice. Soon after that the ice maker stopped working. Tried different things to get it working. We finally took it apart and found the factory did not screw in all the screws on the inside so they fell out on the circuit board and shorted the thing out. Lucky it didnt burn the house down. All I can say is junk! Do not buy!
Gas double oven - range that has performed well over 12 years old with only one service call for thermostat. Very inexpensive to repair and parts are readily available. Easily cleaned inside and out.
Bravos washer is 4 years old. Started making an extreme amount of noise during the spin cycle. Had a repairman look at and showed me the bearings and area under the tub. $400 plus in damage due to bad bearings, rust to bottom of tub and surrounding area. Four years for a high-end washer is pretty bad. Needless to say, I will buy a new unit and would NEVER recommend a Maytag Bravos appliance.
Purchased the Maytag MMV405DS Microwave and matching refrigerator from Best Buy in 2016, they were exactly what we had been looking for. Little did we know of the problems we would have with the microwave. At the one year mark the infamous open/close door problem begin. Luckily we were still within the warranty period since it was repaired at no charge. However six month later the problem re-occurred, we are now out of warranty and have little recourse. Maytag should have by now have come up with a fix. I find it hard to believe they are still manufacturing this microwave and selling this product knowing it will fail. We have little choice but to replace it with another brand which will not match. Suggest anyone looking for appliances stay away from Maytag.
So wife and I purchased a Maytag dishwasher in late 2012. A year and a month later it turns into Hal 9000 from 2001 Space Odyssey. I press normal, it shows light rinse. I press heated dry, it tries turning off the life support and blowing me out the air lock. Finally, in March it dies. No power, no nothing. $500+ for an appliance that lasts 2 years. So for the past few months, while we wavered over buying a new brand or spending $250+ on a repair, we were washing dishes by hand. It was as bad as my grandma used to say it was. Then, by chance I ran across a web blog talking about this being a common problem, and there are hundreds of complaints, and its a problem with a $4.00 part on the control panel that can be fixed with a Q-tip, rubbing alcohol, and silicone... Im not a handyman by any stretch of the imagination, but even this I could do. Unplug or switch off the breaker. After unscrewing all the screws, (not your standard or Phillips head either) unplug the control panel from the control box and remove the control panel. On the back, youll notice a flat cable (pictured below) that will have dark marks on the opposite side of the part sticker. Gently clean this with a Q-tip and rubbing alcohol. I then covered the back (side without sticker) with silicone, (you can get at hardware store or Target) let dry, and put everything back together again and now its working better than new. Im regarded as a master handyman in my house, and I didnt even have to hear the dishwasher sing Daisy Bell as I disconnected it. With such a simple fix, Im amazed Maytag didnt just own up to it and get it addressed. The millions it will end up costing them in the long run, by this frustrating experience shared by us all will have them thinking twice in the future (hopefully). It is a shame they seem to be adopting the business model of American auto manufacturers of the late 80s. Ill update this in a year and a month to let you know how the fix worked, and you owe me a beer for saving you $150 - $600 for a repair or replacement. One word... VICTORIOUS!!
The Maytag Centennial (Model MVWC6ESWW1) washer was purchased in September 2009 and within 18 months no longer provided water at the temperature selected on the control panel. The problem started after we used a spin setting to remove water from a cycle that did not complete itself. Somehow selecting a spin cycle disturbed the water temperature control mechanism. We were advised by Sears to unplug and then reattach the electrical connection (similar to rebooting a computer), but this was not successful in water being delivered to the washer at the temperature indicated on the control panel. While there was minor damage to clothing and a waste of hot water before we realized what was happening, the real inconvenience is not being able to rely on the water temperature setting. Based upon reading comments on the internet (including Consumer Reports) concerning this washer, the public should be warned not to purchase this machine. Better still the machine needs to be recalled in order to protect the consumer.



