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Buy Maytag Refrigerator MRT311FFFZ
Maytag - 20.5 Cu. Ft. Top-Freezer Refrigerator - Fingerprint Resistant Stainless Steel
Find big savings on Maytag Refrigerator(s) at Appliances Helpers. Open Box and Floor Model Discounts Available on Major Brand Appliances! Low Prices. Choose a no-nonsense appliance for your kitchen with this Maytag top freezer refrigerator. Bright LED lighting makes it easy to locate leftovers in the middle of the night, and the reversible door lets you change the setup to meet your needs. This Maytag top freezer refrigerator has up-front controls so you can adjust the internal temperature quickly.
Manufacturer: Maytag
MODEL: MRT311FFFZ
MSRP: $1144.00
Related Error Code Pages:
Maytag Refrigerator Error Codes, Maytag Range Error Codes, Maytag Washer Error Codes, Maytag Dryer Error Codes, Maytag Microwave Error Codes, Maytag Dishwasher Error Codes,
Related Troubleshooting Pages:
Maytag Refrigerator Troubleshooting, Maytag Range Troubleshooting, Maytag Washer Troubleshooting, Maytag Dryer Troubleshooting, Maytag Microwave Troubleshooting, Maytag Dishwasher Troubleshooting,
Related Repair Pages:
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Related Parts Pages:
Maytag Refrigerator Parts, Maytag Range Parts, Maytag Washer Parts, Maytag Dryer Parts, Maytag Microwave Parts, Maytag Dishwasher Parts,
Buy Maytag Refrigerator MRT311FFFZ
My family purchased a New Maytag Washer and dryer about 1 1/2 years ago! Thinking that the name was far more Superior than anything we could afford! What a piece of junk! The washer is nothing but flashing codes! Unlevel this and always stopping and starting over with a wash, when in fact it doesnt shake and bounce itself into the middle of the floor! As best as I can describe, it literally needs Hurricane straps to hold it down! You can never wash a full load because it cant handle it! Now! Onto the pathetic dryer! Several weeks after they were installed was the first scenario with the dryer! We had a representative that does work for Maytag warranty to come and work on it, after telling me over the phone that if in fact the lint trap had lint in it, that I would have to pay the service call! Funny!! So after diagnosis he said the belt broke that runs the exhaust fan! He said it was fixed and went on his merry way! Several months down the road! Same routine! Broken belt that runs the exhaust fan! And once again several more months down the road! Guess what!!! Yep!! Broken belt that runs the exhaust fan!!! So now here we are! I am now into the extended warranty that I purchased from the furniture store which was almost an additional $250.00! And voila!!! Its broken again! So being the fed up person that knows what the answer is going to be, I take the front off the dryer like I have seen done so many times before!!! And what to my surprise do I find?? Another Broken Belt!!! So I am wondering!! Why so many broken belts! So I take my flashlight and look at the motor and housing that holds the exhaust fan and I notice that in fact the housing that holds the exhaust fan is BROKEN! Therefore, this is the cause for so many broken belts!!! Well, who should be responsible??? I contacted the extended warranty people! What a waste of time! After setting an appointment for Sears to come work on the dryer and after explaining on several Recorded Phone conversations what has taken place! The service man comes to my home and not even 1 minute after entering tells me that he cant work on it because I have self diagnosed my dryer! What was the purpose in me explaining to them beforehand what I found??? Why didnt they mention then that I should not have taken it apart or hey put the front back on!!! Now after causing a ruckus with the furniture company that I have spent well over $50000 with!! They want to supply me with a 1 time Customer Courtesy!!! Of repairing the dryer!!! Oh did I mention that I am a Professional Diesel Mechanic for a major Trucking Company that is far more capable of diagnosing something like this than evidently the person they sent the first 3 times!! NEVER AND I REPEAT, NEVER BUY ANYTHING MAYTAG!!!
We purchased the Bravos X set (Model Number: MEDX700XW0 and Model Number: MVWX700XW2) form Lowes in October 2012. When the items arrived and we used the dryer for the first time in the delicate setting, the machine kept cutting off! So, Lowes brought us a new one. At first it worked but then the delicate cycle on that machine ended up not working as well a few months later. I ignored it and used the other settings. Yesterday, the washer broke. The entire basket detached! We were washing a small blanket and sheet set and kept hearing a loud banging sound. I went to check and the clothes were soaked and the entire drum was detached. I am so friggin angry! We spent over 1200 for this set and less than 3 years later, the set is ruined. I am on the phone with Maytag now b/c they need to replace this set or give us an upgraded set. They know that this set had issues yet they decided to still market and sell it. I want to sue!
Had side-by-side refrigerator for over 12 months - Went completely dead - Would need $500 work!!!!! Just got less 6 months. Now need filter for water and air filter!!!!!! I wish I can give it less than one star!!!!
We purchased the Maytag Neptune washer and dryer on May 2005. We purchased it for $2,000. We have had so many problems as we have replaced the drain pump 2 times because of objects getting stuck in it. We have also replaced the door switch, as well as flooding my laundry room floor several times.In 2006, we received a notice of recall. We responded to the recall and were supplied with a GFCI plug for our washer, as this was to prevent the control board from catching on fire. In September 2011, the control panel on the Neptune washer failed. I now have to purchase a new washer, as this is an expensive fix. With this poor workmanship and problems that we have encountered, I am very disappointed. This was a lot of money to spend on a washer, only to last 6 years.
I am online now because we have the same problem. Our refrigerator is less than 2 years old. Watched a video on YouTube how to fix problem and repairman said engineers who created design must have been on drugs. I think hes right. Very common problem. Have to call repairman!!
Bought my Maytag washer and dryer as a set in Feb 2011...like many, I did not get the extended warranty, as I thought this was a great brand. Ive had nothing but problems with both. The dryer takes two rounds to dry, the lint filter is wet and rusted. The belt has popped off and needed to be put back on..The washer does not clean very well. Ive replaced the shift actuator because it was not spinning, now it sounds like a turbo jet taking off. And as of a week ago, my washer started leaking underneath. Paid a tech to come look at it and said my motor was done and Im better off buying a new washer and even recommended that I do Not buy Maytag! So I googled Maytag Bravos and seen all the poor reviews and realized I wasnt the only one! My set is 3 years old and its ridiculous that Ive had these issues, as so many has. Extremely disappointed of this brand and I too, will not be buying Maytag ever again!!
I purchased a Maytag Dishwasher, Model MBD7609AWW2 from our local (small) Sears store in late 2011. I purchased Maytag because of reputation and experience with the brand. In June 2014 the control panel failed. I replaced it myself and the dishwasher worked fine for a little over two months. Today, it has stopped working again and the control panel again has gone bad and has to be replaced. Sadly, the dishwasher is great in cleaning dishes. I have only had to rewash maybe one or two items in the time that Ive had it. I purchased Maytag because my previous dishwasher was a Maytag that lasted 20 years. Granted I did have to change the belt twice but it was an easy fix. Ive tried repeatedly to contact Maytag today but they are experiencing extremely high call volume... HA! I wonder why? The dishwasher was warrantied for a year and based on the experiences I have read about online, this model was apparently an absolute failure. No more Maytag anything for me... I guess the Maytag Repairman is bored because Maytag doesnt stand behind their appliances.... anymore...
Bought a refrigerator from Home Depot in November 2012 for a cost of $1,647.48. In August 2013 it stops making ice day 1, stops cooling & it is running nonstop, all lights on display go out day 2. Called Home Depot & was given another number to call, called that number was told someone would be out next day to look at it. Also told my warranty would expire in November & I needed to buy another warranty. Maytag customer service was very rude. If their product was any good why do I have to pay extra for another warranty. A $1,647.48 refrigerator that only lasts 9 months, REALLY!!! Do not purchase Maytag appliances if you dont want to lose your money. Shame on Home Depot for not standing behind their merchandise. If you have a problem while warranty is in effect, Home Depot should replace product.
A lot of repairs in 6 years from belts. It leaks water around seal on door. Only part of the cycles work. I would not recommend the Maytag washer to anyone. When I got it I expected or hoped it would last 10 years or more.
I give the Bravo T/L Washing machine and the Maytag company zero stars. I had to call for service 3 times within the last 22 months, twice for the electronic panel which needed to be changed, and the third time, it needing a new tub/drive shaft assembly at a cost of $405.27. I did receive a call from the Maytag customer service and all they would do is make a note of my complaint. I feel if you pay almost $1,000.00 for a machine it should work for more than 22 months. I believe Maytag manufactures an inferior product.Not only did it not last, my family and I found that the clothes didnt come out as clean as it should have, and sometimes, the towels would have a mildew smell to them after washing and drying. I assure you that I have read the enclosed instructions of how to use the machine, load the machine, and only used products designed for the machine
2 major repairs in 8 years, ridiculous! We purchased a washer and electric dryer pair in Feb. 2012, had a repair for the control board (CPU) 4+ years under extended warranty, had another in 2018 for the same thing. I was told power surges could cause it, however I have a WHOLE HOUSE SURGE SUPPRESSOR ON THE INCOMING 200 AMP SERVICE AND KNOW THATS NOT THE PROBLEM!!! Had the same CPU go out again in Nov. 2020 so, rather than pay $370 for the part plus labor, we bought a top loading GE with an extended warranty and factory 10 years on the motor. We will never buy another Maytag product again. We were told that we shouldnt expect to get more than 6-7 years from a washer now, ridiculous. Manufacturers are outsourcing electronic boards overseas to maximize profit and could care less about quality control!!! Junk!!!
I bought my Maytag Bravos washer and dryer set about 3.5 years ago when I moved into my home. There was a 20-year old set here that did work, but I wanted something newer and more efficient, so I donated the old set and bought these. Performance of the washer has always seemed mediocre, clothes dont get as clean as I think they should, whites are dingy, despite using hard-water additives and the correct HE products.A few months ago, the washer started a new behavior: stopping during the initial fill cycle and displaying an F1 error. I soon figured out if I hit cancel then start again, it would resume filling and proceed with the cycle. Over time, I had to repeat it more and more. Its now up to ten F1 errors both at the beginning and end of the cycle. I dont have that kind of time to babysit my washer. I already have a full-time job.I have called Maytag/Whirlpool twice now, both times getting unsatisfactory answers. Even after escalating to the customer service supervisor, I was basically told that it is most likely the control board that is the problem and since Im no longer under warranty (that washer ‘is’ almost 4 years old, maam), Id either have to order the part myself from their supplier (total cost $250 + the risk of DIY), or buy their service package for about $350 which included fixing that problem plus one additional years warranty.I pointed out that for a major household appliance that I (over) paid for, I expect a life of more than 4 years, especially since I had a working 20-year old washer when I moved in here. Since when is this acceptable? I could understand if it were a wear-and-tear part, like a rubber seal or something that moved constantly and would eventually need replaced. But this is the electronics module, something that cant (or at least, shouldnt) be worn down or broken by use or even user error. This is an integral part of the machine, and if it has a fault (which it clearly does), the manufacturer needs to stand behind it and help the consumer.What angered me even further is that the customer service manager even admitted that models similar to mine had had similar problems, and a free control board was sent to those customers. But my model was not in that range of production, so clearly they have no fault, in their eyes. Apparently, its not even remotely possible that maybe when they determined the range of models they believed to be faulty, mine hadnt been in use long enough to display the same behavior? Maybe the range they selected is too restrictive and they missed some. From the volume of complaints Ive seen online, Id bet that to be the case.I asked to be transferred to their legal department, and was refused because we just dont transfer customers to the legal department. Well, I just dont buy Maytag or Whirlpool anymore, and Im going to do my best to make sure nobody else does either. Im replacing this ** with a different brand, one Ill be sure has tremendous reviews and a manufacturer that will stand behind it.
I recently bought a home that had a Maytag Neptune set. While they were newer than mine, I sold my Kenmore set, dirt cheap. Last night when I opened the washer door to take the load out, smoke billowed out. Im sick about this. There should be a recall on these washers!
Before putting clothes in dryer you have to untangle them. Sweaters and even t-shirts become stretched beyond help. Clothes smell like mildew if you leave them in the washer even just a couple of hours. Im 50 and had a few washer/dryers and these take the cake. Ive used the washing machine cleaner/refresher (something I have never done on washers in the past) and still a mildew smell. The dryer has lint on both sides of the lint screen. And as stated before if you dont untangle your clothes they come out in a big knot, partially un-dried & very wrinkled. The lint on both sides of the screen concern me - Ive never had a dryer do that before. Its not much lint on one side but enough to think something is not right.
After only about a year or so - and it is out of warranty - the clothes are not clean - there are white type of scum marks left on clothes and especially dark clothes. This is even after I use the recommended detergent and less than normal and do a double rinse. Have to wash clothes again with no detergent with a double rinse again. Just so annoying. Would never buy Maytag again.
We purchased this machine (Bravos XL top load washer) in August and its been nothing short of a disaster. It doesnt clean anything. Within two washes my cloth diapers were unusable, loaded with ammonia and stains. Our camping clothes wreaked of smoke. I tried multiple cycles, more detergent, less detergent, larger loads, smaller loads. Doesnt matter. It doesnt clean. I called customer service within a week and waited 6 weeks for a service call. Into third trimester of pregnancy and recovering from an MVA, I was washing soiled clothing by hand in bathtub desperate for help. I only wish Id known about their 30 day money back guarantee. After many calls, no shows and cancelled appointments, the first tech comes. He tells me the machine is fine. They just dont clean well. Hes not surprised. I call the appliance shop, they said the same thing. That they wouldnt have sold me the machine if they knew I had dirty laundry to wash. (Who washes clean laundry?). They wont help us. We call Maytag back. They send another tech. He says the same thing. Tells us to keep complaining to Maytag. I call again and they tell me that if I want a service tech, I have to pay. Theyve deleted all my feedback from their social media site and refuse to provide any assistance. The machine is nice looking and makes big promises but thats where it ends. Save your money. Youll get better results with your grandmas washboard.
I purchased a Maytag dishwasher (Model No. MDB8949SBWO) in September of 2013. Within the first year (and under warranty) the control module failed. The dishwasher is now almost two years old and the second control module has failed. From other postings it is obvious that Maytag has a known defect in their control units. To replace control modules on an annual basis makes this an extremely expensive dishwasher to own.
I bought this washer almost 5 yrs ago and oil has been leaking from it. Called company who sent a tech to my home and declared it a total loss. All he did was tilt it for maybe 1 minute to determine this. I am out a washer. Nothing from this horrible company. They quit making the washer but cant even compensate the owner with anything to purchase a replacement. Will keep passing the word.
The Maytag Refrigerator Model #MFF2558VEW2 I purchased from Sears is a lemon. Ive had problems with the freezer getting a sheet of ice, under the storage basket. The ice starts melting, and pours out on the floor. I have to remove everything from the freezer basket, remove the sheet of ice, and mop the floor. Ive had problems with a great deal of noise coming from the unit as well. The unit has now stopped working completely. I called Maytag at 1-800-253-1301, and spoke with customer service. I was informed of a faulty part, in the freezer. I received the part in the mail, and a phone number of their contracted repair company. The repair man charged me $166.00 to install the part, and informed me the digital control board needed to be replaced as well, for an additional $170.00. I called Maytag again...they said nothing could be done about it. Ive had the refrigerator for 3 1/2 years, and had all these problems for over a year. Im not going to invest over $300.00 to repair a faulty product. Maytag should stand behind their products, and at least furnish the parts, or replace the unit, with something that actually works.
Maytag dishwasher does not clean dishes. It has hot water and we have had a repairman look at it and he said water jets working. We have to wash all our dishes by hand before loading them into the dishwasher to sanitize.
We moved into a new house and the GE washer died after the first week, then the Whirlpool replacement died after two weeks. Decided to try the Maytag which the store gave us for $50 more than the Whirlpool. It runs like a champ. At least two loads of laundry a day every day and sometimes weekends. Clothes come out perfect, no damage and the machine is quiet.
I purchased the Maytag dishwasher a little over two years ago (MDB6759AWQ0). This was the first Maytag product I bought and it is definitely the last one! It was more expensive, but because of Maytags commercials on what good products they had, I thought it would last longer and work better. Boy, was I wrong. When it was installed, it was loud. I brought this to the attention of Maytag. I was told there was nothing that they could do. Repair people were sent to my home several times to see if the noise could be fixed and unfortunately, it could not. This is the loudest dishwasher that I have ever had. I should have stayed with the same brand that was over 10 years old that died! Now the control panel blew out and will cost over $300 to have it fixed. After reviewing the numerous complaints that you have on your dishwasher with the control panels not working, I would think Maytag would be more financially responsible in helping the people that have your products that no longer work after being less than three years old. Just a heads up, Maytag, I will be replacing instead of fixing and not with another Maytag product!
I have had this washer (top loading washer model MVWX550XW0) almost 2 years. It has ruined some of my clothes. It does not properly wash anything. I have tried every possible solution. I cannot use the HE powder detergent - it will not rinse out. I tried using less than required and double rinse, absolutely did not overload. Even using the HE liquid still did not get clothes clean. I used the number one detergent to the cheaper brand - it makes no difference. I still have to double rinse everything. Small throw rugs will not even get totally wet or clean. I took clothes to the laundromat just to make sure it was the washer. It is this washer. I know I have waited too long to register my complaint, but I have basically thrown away $1200. Also, loads of clothes would take up to 1 & 1/2 to 2 hours to wash. Now that is definitely not energy efficient. I would love for you to pick it up and bring me a standard washer and dryer. I work for a research firm and know when companies really care about their customers. I will be interested to see if the Maytag Man really cares. The only reason I did not check angry is because of my delayed response.
On June 5th, my husband turn off the water to the house since we were going to be away for 4 days. Unfortunately, it was not completely turned off. When we left, the washing machine was OFF, with the door slightly cracked open (to allow for circulation). When we returned, there was water all over in our upstairs, plus water had gone down the walls to the lower level. We could not figure out how the water got into the washer since it was turned off. The insurance company asked that we call a repairman to find out what was wrong. Fortunately for the repairman and us, the machine continued to go on and on after the Curtis had checked it out (it pumped out for him but not for us) and turned it OFF. It jumped from cycle to cycle after he had turned it off. Obviously the control board did its own thing. Be aware-- it can happen!!
My Bravos 300 series is 3yrs. Initially it occasionally shredded an item. With 4 kids I chalked it up to wear & tear on the clothes. Its now ruining items almost every wash. I now wash much by hand. Cant wait to afford a new one.
Bought a new Maytag High Efficiency washer. I followed the directions closely, using the proper type and amount of soap, and the proper settings for the soil level. The clothes come out of the washer smelling almost the same way they went in. I contacted Maytag by email. Their response was to send me instructions on how to operate the washer. I responded again. Their response was basically Sucks to be you. This is the worst washer Ive ever owned, and the customer service is truly awful.
I purchased a Maytag refrigerator on April 4, 2012. This week, July 12, 2015, my compressor went out. I called repairman and he said the compressor was shot. I thought this refrigerator would last longer than 3 years. I had to go purchase a new refrigerator from Home Depot in Knoxville, TN at a cost of $1,057.95. I am 80 yrs. old, on Social Security and this was a lot for me to put out, since the Maytag should have lasted a lot longer than 3 yrs. I feel I am entitled to some reimbursement. The Maytag is a side by side, Model MSF25C2EXB00, Ser. HR21112159. Im disappointed in Maytag and will never recommend or buy another one.
We purchased our Maytag Refrigerator Model # MBF2258DEHM on 12/21/2015. Just a couple of issues I would like to bring to your attention before you purchase your Maytag. The single refrigerator door does not close automatically. You have to close the door. The metal handle is metal and has a metal smell and feel to it. The stainless steel door and the handles are not the same finish. Although this might not be a problem for some who like the industrial look I prefer my hands to be free of chemicals while I am preparing food. The ice maker takes up too much room. The ice maker should have been an option, not a standard item. I had a Kitchen Aid for 10 years and loved it. I thought I was going to have my Kitchen Aid for 15 years or more. I would have purchased another Kitchen Aid, but the reviews were not good.
First off, everyone seeing this should be fuming as I am because we are mostly in the same boat with these control panel issues. Mine is Maytag model MDB7749SBM3 about 575.00. A little bit cheaper than most of you because I purchased at the online and had a rebate. About a couple months after the warranty expired, we started having weird light issues with the control panel where are one light would pop up when you didnt hit it or other lights would pop up when you hit something else. We kept dealing with it thinking that it would dry out and resolve itself. Lo and behold, just like it appears to be tens of thousands perhaps hundreds of thousands of machines, it quit. I read this consumer affairs post after it quit and now I know why it did. I opened up the control panel and sure enough, the little ribbon that connects all the electrical connections had brown on the back like it was burnt through. I was able to find a special 1 800 number that Whirlpool has set up because they have purchased Maytag and the woman I spoke with said they would send a technician out and that I was responsible for the diagnostic fee. I was born but it wasnt yesterday. I immediately said to the woman, Absolutely unacceptable. I am NOT paying for anything, very politely highlighting the fact that I know they settled a class action lawsuit in California regarding a control panel issue and there are hundreds maybe thousands of complaints on consumer affairs.com. The woman place me on hold, I am assuming to speak with her supervisor and then let me know that they would pay for the diagnostic fee. She said a repair date for me for about a week and a half later. The repairman had a good day because the dishwasher was already disassembled for him and he proceeded to take pictures and call Maytag. Maytag told him that I was responsible for the installation cost and service fee which according to the technician is about a hundred bucks. I told the technician that is fine but it will not be fine when I call Maytag back. I have not spoken to Maytag about the hundred dollars needs to file a claim for a new dishwasher and associated damages. I have not spoken to Maytag about the hundred dollars but I am only on this to let you know that every single one of us needs to file a claim for a new dishwasher in associated damages in small claims court. I plan on filing a claim for approximately $700 for a new dishwasher and damages. In my opinion, I feel like we should all do this, otherwise big corporations like this will continue to shovel garbage into the stores left and right.Have a good day and good luck with your court case hopefully. With all the evidence against them, I have a feeling that they will settle this and pay before the court date even comes around. Good luck to all of you. I will try and update this after I call Maytag back for the hundred dollars that they are going to charge to repair their broken part.
We owned the washer for 2 years and 2 days when we got a code F70. After searching online, I found hundreds, if not thousands, of reviews and self-help forums that show this product is in dire need of a recall. The problem I had is the motor control unit (MCU), which is a $225 to $275 part online. However, Maytag will only replace the board under extended warranty with a refurbished board that they say costs $330, whereas they say the new one is over $600. Why is it that Maytag charges double what everyone else charges? If so many people are having these problems, it is obviously a defect and should not be the consumer’s responsibility. It is obvious that this is too common of a problem.
2011 model MVWC2oox W1- spin dry failure - We purchased above top loader in 2011 and have had no issues until now. Currently constant failures on spinning and drying. Spin cycle stops without getting up to speed and appears to be an unbalanced load sensor problem. Also draining is not completed (possible pump going bad). Area tech came out within a week as promise and ran the diagnostics and found no faults. Problem has continued. We do a load a week. Looking for better answers or a new washer.
I purchased a French Door, Bottom Freezer refrigerator in the summer of 2006. Less than 3 years later, the ice maker door kept opening and closing and the lights on the door panel kept flashing. I called Maytag and found out there was a problem with the circuit board, and that it was under recall. The refrigerator was fixed at no charge and I was happy. Approximately 2-1/2 months ago, less than 7 years after I bought the fridge, it started getting too cold inside and then too warm and then too cold, etc. Then it stopped cooling altogether. From what I read, it was either a problem with the compressor or the relay on the compressor. There was a recall on the relay on some models, but not on mine. I cant even afford a service call. Let alone a repair charge. If the compressor is the problem, Im looking at a repair bill in the hundreds of dollars. The online price for a compressor is over $300. I dont have the money. So the beautiful refrigerator that I paid $2,000 for sits in the kitchen, unplugged. I never figured that Id pay that kind of money for a refrigerator and have 2 major problems with it in less than 7 years. I just got off the phone with Maytag and, of course, they cant do anything to help me. I was hoping to never buy another refrigerator, but if I have to or if I have to buy any other appliance, I will never ever buy another Maytag or Whirlpool. I will post everywhere I can about my experiences with this refrigerator.
We purchased this terrible machine 2 years ago. The clothes come out worse than when they went in! White powdery stuff all over darks! I always have to wipe all dark pants down with a wet cloth! Absolute junk! Really bad product! Never buying from this company again!
Dryer doesn’t dry any size load in one cycle regardless of settings. Mysteriously, it triggers a message to check the lint filter and line when running a small load with nothing blocking the venting system. It never happens on large loads which would block more of the air flow. You could get a comparably sized dryer for much less. This not the premium product that you pay for.
Our washer ran great until last week. Had repairman in. User interface died after 18 months use. $250 for the part plus labor. This is a $1000 washer. Buyer beware. Maytag is just another name for any washer in the Whirlpool lineup. Uses the same parts. Has the same issues. Should have bought a Speed Queen.
Oh my god, I feel your pain, folks. My mother is sick in the hospital while I try to maintain my house with this totally POS refrigerator!! 3 defrost cycles to remove ice and now the service guy tells me that compressor is shot, 6 week back order for parts!!! Just two years old!!! Also had the same water overflow issue to boot 1 year after getting it. Maytag (whirlpool)- youre killing me!!!!
Ive had this Maytag microwave for about 4 years and the magnetron had to be replaced. The keypad was replaced three times due to SE code shutting down unit which happened again. When I explained this to Maytag, they said it is out of warranty. I explained to them that the last keypad which was replaced was only 6 months old. They replied but the unit is out of warranty! I would never recommend Maytag or any affiliated companies to anyone.
Worse washer ever, clothes are dirty and smelly. Customer Service is even worse. After a normal cycle clothes come out half wet, never enough water in the machine. Everything gets washed on bulky and there is soap residue on everything. Have taken clothes to the laundromat on several occasions just to get them clean. I cant wait to get rid of this piece of crap!!! Never ever buying Maytag again!! Warning to everyone... DO NOT BUY THIS MACHINE!! And with the extended warranty, they still dont cover it. :(
Our 3-year-old Maytag refrigerator, MFF2558VEAZ, is forming a sheet of ice on the bottom of the freezer. The ice partially melts for some reason, and then water leaks out at both bottom corners, usually once a day. Others have reported the same problem. Contact with a repair person is yet to be done. This must represent a factory defect.
I bought a Maytag Refrigerator (Model No. MFT2672AEM10; Serial No. K31503192) on 05/13/2013 at LOWES. On 07/27/2013 my son got hospitalized due to some kind of infection. He had fever and diarrhea that didnt go away. We didnt know what caused it. When my wife was cleaning the refrigerator, she noticed that the ice bin container had a rusty screw and metal plate. Why is the ice bin screw/metal plate rusting? We informed Maytag about this issue and they replaced the ice bin. Now, the replacement ice bin is rusty again. I sent an e-mail to the Maytag Customer Service Manager on 04/20/2015 and was told that its no longer covered by the warranty. I informed the manager that this is a defective/flawed design/rusting part from the beginning and Maytag should have REDESIGNED it when I informed them first hand and not just replaced it with the same defective/flawed/rusting part. I told the manager that this is a safety concern and Maytag needs to do something about it. The Customer Service Manager I talked to didnt want to do anything about it.
The Maytag Bravos Washer we bought had a stinky odor we couldnt get rid of. We found that clothes had gone over the basket and lodged in the filter above the pump; end of stinky smell. Later, we found that pennies and other small items had slipped into the fins of the drain pump and ground them off. The filter does not keep out of the pump and is not made right to stop damage. I called a local Maytag dealer who said he had a lot of similar complaints. I called Maytag who stated they have no registered complaints of this type and had no fix for it. Avoid the Bravos line of washers - they are not made right and Maytag will not admit it or help you. Bravo for Maytag who are obviously not going to act on it. Make a formal complaint and find if someone has a lawsuit you can join!
I have spent a lot of effort leveling my machine, and my wife balances the load very carefully, but 10 times during a cycle, it will start slamming the tub around, so loud you can hear it from the street. I, like others in this forum, thought I was buying the best washer in the market, and paid extra for the Maytag name. It sounds like from the other complaints, that my problem is just the tip of the iceberg. It will cost me $200 to replace the suspension rods. I wouldnt mind paying the money, if I thought it would fix my problem. After reading about all of the other problems with the Bravos, I might just cut my losses, and get a new one. What a waste of $1,000.
Maytag Bravos 300 Quiet series - Ive owned this washer for about three years. On average, I do 2-3 loads of laundry per week. I follow the loading directions, but still have to babysit the machine because of uneven load issues better than 50% of the time. Many times, clothes come out full of lint, even after running the clean washer cycle. This is the worst washer I have ever owned. Ive had better results from second-hand machines.I havent bothered to contact Maytag because Ive had it so long. Im almost to the point of getting rid of it and buying one that gets my clothes clean and isnt inclined to push the clothes all to one side and put the machine off-balance. To say Im disappointed in the product would be an understatement, especially since I paid $800 for it.
In July 2012 I purchased a Maytag BTM standard door refrigerator from Home Depot. Approx. 2 weeks from the 1 yr. Standard warranty July 2013, my refrigerator started cycling like every 20 minutes and loud popping noises started occurring. 1st service tech would only stay 15 minutes & did not want to stick around to hear the noise. Ran the standard tests and said everything was fine. That was around Aug. 2013. So I put up with it for a few more months and finally the popping noise was getting louder. 2nd service guy (Jan. 24, 2014) got to hear my video recording of the refrigerator cycling and loud popping noise. He replaced a bad dul part (Note: they all wanted to blame it on our ice maker that we never ever hooked up). Oops...wrong diagnosis. Whatever he replaced stopped the constant cycling pattern but now the popping noise is getting even louder like a shotgun going off. 3rd repair guy (Feb. 20, 2014) tells us that is normal and recycle product material is not that good nowadays?? I pay a $1000.00 for a noisy refrigerator and they say it is a normal sound. I dont think so. The refrigerator is now popping so hard that the right side of my refrigerator that faces the open is now buckling due to the compression of the heating and cooling which is causing the loud popping noise. If you rub your hand down the side of refrigerator you can feel the waves forming on the side of the refrigerator. Trying to get a Maytag rep out here. Something needs to be done about the production of these bad appliances.
The Aqua lift cleaning system is a complete joke. Have had to replace oven light bulb 6 times in 11 months. Control panel is completely discolored. Expected far more from a Maytag product.
I need a new circuit board for a $2500 refrigerator. It was Saturday night of a holiday weekend when the ice chute started opening and closing and lights on door panel flashed like crazy. I called Maytag, who set up a service appointment for me for Monday. The tech came at 6pm and said there was nothing he could do without a part from Maytag and left. I proceeded to throw out all spoiled food and load a cooler with ice. I called Maytag, and they said it will take about a week to receive the part and have service. I have children in the house, and we live in Miami. I said that I would pay for overnight delivery of the part, and they told me it couldnt be done. I called this morning for a tracking number of the part, and they told me that it wasnt sent out as of yet. According to the internet search, this is a problem with a considerable amount of model number MF12568AES, and I should have been notified by the company. They claim it is a special project, not a recall.
I bought a Maytag dishwasher, stove and refrigerator and the dishwasher was a problem from the beginning. Repaired out twice and replaced the control panel. Seasonal residence, so the start of year 2 (this week) the control panel goes a third time. Its going to cost $387 to repair (told my elderly mother) and it turns out it was a warranty program that she purchased, not a repair estimate. She was misled as she called Maytag and they transferred her to a warranty company, and once again Maytag says theres nothing they will do. Now, Im hassled with cancelling that as well. I called Maytag and they dont stand behind their lemon of a product and said there is nothing they can do because its out of warranty (even though theyve been out twice to fix it). Do not buy a Maytag product. This is the first complaint Ive every written and I am just shocked that Maytag doesnt stand behind their product. Im informing 100s of people to not purchase Maytag and they will pass along my negative experience as well, for that, I am sure.
Maytag Dishwasher MDB8959AWS6, S#F15006566 purchased 12/28/2011. Here is a record of the product repairs done by All Tech Appliance Service in Portland. 1/12/2014 - Thermal Fuse and Control Board. 10/15/2015 - Thermal Fuse. 9/2/2015 - Thermal Fuse. 12/5/2015 - Unit stopped working again, strong electrical smell, probably Thermal Fuse again. This dishwasher product has a design defect. It should be recalled.
After buying this dishwasher model MDB6759WWW3 in Jan. 2010, I fully expected it to work longer than it did! So far, the control panel has been replaced 5 times. The last time was Sept. 17, 2012 and already it is out again. I talked with Customer Service, since Georgia has a lemon law. After 4 times it is to be replaced.They had no record of the part that was replaced, just that a technician had come and repaired (by ordering the same part they had no knowledge of). This time they will either replace or instead of me calling, my lawyer will call. I will never buy another Maytag product and will encourage anyone else not to buy either. My daughter had the same experience with a refrigerator, a piece of junk they did nothing about. By the way, I have an extended warranty plan, which should not even be necessary!
I innocently purchased cash from BrandsMart a Maytag French refrigerator MF12665XEM 7, serial #K22311026 in 06/30/2012 in Boca Raton, FL. I assumed I had bought the last fridge I would ever need because it was supposed to be a product that never needs servicing, according to the wide advertising of the bored Maytag repairmen. So I did not buy a warranty. This fridge is completely useless 3.5 years later and I do not have a leg to stand on, Maytag assures me. The only part thats still working is the compressor, which is also the only part that is warranted! Coincidence? What do you think? I cannot afford to replace it. Neither can I afford to fix it.It started with water from the lower freezer pouring out on the kitchen floor. The next few days the cooling element in the upper fridge went, followed by the inability of the fridge to make ice. Then the freezer at the bottom went completely. This appliance was well cared for by me, personally, ever since I bought it. In a week, it was totally gone (with the exception of the compressor). It has been inspected by accredited appliance repairmen who have told me it is gone! Gone? $2200 gone? I am a widow living on SS, now with no fridge. I bought this appliance with what I made from the sale of my house, when they couldnt give them away in 2012. I need a fridge! This is South Florida and temps even now are in the 90s F. I demand satisfaction from Maytag. I was told their very best warranty would have only been for 10 years. Listen, Ive had fridges that have lasted 20 years without any problem.My name is Elaine **. **, Boca Raton, FL. 33434. TEL# **. My e-mail is **. I demand a refund of this $2200 or at least a repair or preferably a replacement of this mess of a fridge. This is wrong! I am a widow and cancer survivor and I deserve better treatment than this! Contact me and tell me what you are going to do to correct this wrong! Or I will go to the press about your non-service and terrible products. I want redress for this injustice!
We purchased a $945 Maytag 6.4 Cu. ft. self-cleaning freestanding electric convection range which was part of the stainless-steel package for $3600 + a $600-dollar 5 warranty. I did the research and found a solid 4.0 rating, so I went for it. Now I wish I never wasted my money and time. My 5-year warranty for all 4 appliances expired on 8/17 and now everything starts failing, how convenient. The oven will not heat past 340-350 degrees which won’t work with 90% of the stuff I bake. I called Maytag to see if it can be fixed and was quoted $400 for the issue but nothing else. I can pick up a new stainless-steel oven with the save features on a holiday sale for $500. Don’t waste your money on warranties!
We purchased a top of the line, state of the art Maytag washer and dryer Neptune. The fill valve failed twice, flooding the first floor and the big storage room below. Thank God we were here! Now the thing halts mid-cycle and wont continue. The repairmen both said the design is messed up and they hate to work on the Neptunes.
Purchased a Maytag Bravos top loading washing machine in Sept. 2015. First time we used it the machine vibrated enough to shake the walls. We thought the balance was off. Called Lowes (installers) and they came out and said it was level. There was something fishy about the grinding type noise it made. Also noticed that in spite of all the noise that the clothes essentially stayed in the same spot while the basket moved. Sometimes the clothes on top never got completely wet or rotated through the wash water. Called Lowes again and they looked at the machine and said it needed replaced. But the 90 time period for replacement had passed. Lowes said it would be repaired. A technician came and replaced the basket, saying it might have been out of round. He left, we used the washing machine and it was worse. He came back an hour later and talked with Whirlpool and they said there might be something wrong with a gear. Hes going to replace the gearbox sometime. Meanwhile we are stuck with a washer that makes a lot of noise, vibrates terribly and doesnt appear to do much washing. If noise equated to cleanliness then it would be fantastic. But had we known about the noise or the many complaints we would never have made this purchase. Whatever happened to Maytag quality? Bet that Maytag repairman isnt lonely anymore.
Maytag front loader 5000 series error codes - After using my washing machine for 3.5 years, under light duty, I have an error code of SUD and F35 indicating that the pressure switch has failed and needs replacement. I will need to buy a new pressure switch out of pocket and replace.
You can not add water to the fill, blankets dont even get wet when you wash them, you can do double rinse but cant control the fill, have to sit there and lift the lid up and down for 20 minutes to get enough water in the machine! The washing machines have turned into absolute garbage! Wish I would have come here first, whats the difference if I control the load size water or IF I SELECT DOUBLE RINSE? THIS WASHER 200% GUARANTEED I WILL NEVER BUY A MAYTAG AGAIN. ABSOLUTE TRASH FOR $700.
I like Maytag but my low water no agitator washer does not do the job as well as it could. Also if a coin gets in the washer it is very hard to get out of the crevasse in the tub area. Most people from time to time have some change ending up in the washer...it should be easier to retrieve.
I have a Maytag dishwasher and the bottom rack has rusted out so that it cant hold dishes. The dividers break at the bottom. I was told by Maytag parts that this is a common problem and theyre hearing from a lot of consumers about this, but it will cost $196 to replace.I spoke with customer service who told me that dishwashers only last 8 to 10 years” and since mine is 8 years old, I should expect that it would rust. Thats unbelievable. They wont replace the rack, nor offer it at a discount.
We Purchased a Maytag gas oven/stove three years ago believing it to be the quality of the Maytag of yesteryear, Boy have we been disappointed! When Whirlpool Corp. bought out Maytag several years ago they continued using the Maytag name only.. The quality is now less than substandard, It is a cheaply built piece of crap.. We would sell it in a garage sale and replace it with a quality stove/oven but we dont want anyone else to have to deal with this piece of junk! It will soon go to the landfill!!!
I had the exact same experience as the Tampa person with my Maytag dishwasher (Model: MDBTT60AWW). It was not cleaning the dishes, even when I thoroughly rinsed them. Plus, it started leaking midway through the cycle. Since the warranty was expired, I purchased an extended warranty in July 2012 for $296 (yes, in hindsight, I should have just bought a new appliance, not Maytag). I had 3 visits from 2 different technicians, both telling me the dishwasher did not leak. One telling me I was using the wrong kind of detergent and thats why dishes werent getting cleaned. The other telling me that there were too much suds and that could cause it to leak. So, I should pour a tablespoon of cooking oil (yes, cooking oil) in the dishwasher when it starts leaking and that will cut down the suds. I dont think so!Then, I found out a couple of weeks ago that this model was under a recall since 2010, not related to the leak at all. Yet, Maytag still sold me the extended warranty (wheres the ethics of that?). I requested a pro-rated refund of the balance on the warranty - and wouldnt you know that with the technicians service calls, the amount of time used on the warranty (6 months) plus an admin fee - I have used $296.48 of the warranty amount. It is almost to the exact penny of what I originally paid, so I will not be receiving any refund. They are only giving me a debit card of $150 or $250 once I buy a new Maytag to replace the recalled model. I do not want to continue down this frustrating path known as Maytag appliances.
Maytag dishwasher model MDB4949SDE3: This dishwasher is the biggest POS that I have ever owned in 40 years. The first one would never turn on and fill with water and after it finally did it leaked on my new floor. Waited 10 days to have it replaced. The dishwasher cycle is 2.5 - 3.5 hours and the dishes come out dirty. The top rack is not adjustable to wash odd things. I feel that these dishwashers need to be replaced.
Bought the set at Home Depot. The gear box went out after 2 1/2 months of use. I called the manufacturer warranty site and spent close to an hour on the phone then was given an appointment to have a service repair person look at it. Two days before the scheduled service call they called and said they would have to move the appointment out by a week. After diagnosing the problem, oil all over the floor and stained clothes from the oil, was told it could be up to 2 weeks until the part arrived and installed. So my warranty is being used up while the machine is out of service for a month. Beware of buying a Maytag!!!
I had the washer repaired twice in January, once in April and again in August, the same repair wire coming out of harness. I had to pay a second time before Willie, the repairman, finally put a longer wire on the harness. Maytag told me they would send a new repairman after I called to complain. All 4 times, its been the same man and it cost me money. It seems like a bait and switch with the repairman. I called both A& E and Maytag. Both refused to refund the $129 second charge because it was more than 90 days. I say its been the same issue, repairman is a scam when they dont fix it right and charge again. I had another man there who knows about repairs and finally told the repairman to change out the wire or it wouldnt have been done this time either. I do want an attorney to contact me about this as this is wrong. Im going to file a complaint with BBB.
I bought a Neptune Washer in 1999. 6 years later (2005), it started making the 747 landing noise. It was implied that somehow it was our fault, maybe, something from my contractor husbands pocket. After all, it was a Maytag, and surely there could be no design or engineering flaw! (My daughter still has 34-yr.old one.) We were told the repairs would be so expensive. It would be wiser to buy a new one. Foolish me, I bought another Neptune to match my dryer. Of course, now this one has the same bearing problem and again its cheaper to buy a new washer. I am angry and not sure how to proceed. Any washer, but especially a Maytag, should last more than 5 - 6 years. I should not have to buy my 3rd washer in 12 years. And if I do, it certainly wont be a Maytag!
Maytag Refrigerator Model MFI2665XEW6 piece of junk. * Builds up ice on bottom of freezer * Bottom freezer door will not close * Annoying alarm sounds* Water leaks on floor
I purchased a new Maytag dishwasher model MDB7609AWB1 approximately 2yrs ago from Sears. We purchased quite a few new appliances from them and they are always helpful. Within the first year, right after the warranty was up, it stopped working. No lights on the power panel. I called Sears, out of warranty, sorry. Said they would give me a deal on the repair. Sears came out, replaced the computer. $230.00. 6 months later, it stops working again. I go on line to look up these models and sure enough a lot of people are having the same issues. I did some of the checks that they said to do and found my plastic door latch was broken. A little plastic arm that actuates the switches broke. Should have been made of metal. I replace it myself, very easy, by the way. So I figure, in another 8 months it will prob break again. They run anywhere from $19.00-$30.00. 2 days ago power panel and light, not working again. I called Sears and asked them if they were having issues with the power panels that this was the second time in less than 2 years, and if there were any recalls, they said no. I guess they dont follow their reviews, but according to google reviews, its a major problem with most of them. Maytag, Whirlpool, and Amanda. Ordered a new panel today, again they are $141 from Sears but if you shop, you can get a new one for less than $85.00. If you have any kind of mechanical skills, you can replace it in less than 20 mins. It just seems to me that this big companies have let their quality control go and are more concerned about the profit. There should be a recall on these. Do Not buy a Maytag/Whirlpool dishwasher, they are total junk. Sorry Maytag, you lost another customer.
I purchased a Maytag Bravos XL washer and dryer at Best Buy (Pacific Sales) in March 2013 at Best Buy. I also purchased extended warranty on both machines. A few months into owning the machines, the washer started giving us a UL error light. It wouldnt finish the wash cycle and had to be restarted multiple times before it would do so. I called Best Buy and they sent out a repairman. He said the set-up cycle had not be run correctly by their own installation team (which I paid for), and he said that he had fixed it.A few months later the problem started reoccurring again. Best Buy sent out repairman again who claimed there was nothing wrong with the machine. He left and the problem started reoccurring soon thereafter. I called again, and Best Buy said they couldnt do anything about it because Maytag could only work on the machine (it was now getting an F:51 error message as well). Maytag sent someone out who watched it run for 15 minutes and diagnosed that it was fine and left. I told him that the error didnt occur until the end of the cycle, but this seemed to make no difference to him (he didnt want to wait).Same thing happened again (might run five to ten loads without an error and then it pops up again), and I called Best Buy again. They sent out the Maytag repairman again (different repairman). He spent about the same amount of time as the previous Maytag repairman. His conclusion was that the machine was fine; he told us that this particular washer (the top-of-the-line for Maytag) gets out of balance frequently and that we would simply need to live with it. Like his colleague, though I told him that the error message doesnt occur until the end of the cycle, he didnt stay that long.Not long after he left, the problem started occurring again. I called Best Buy and indicated that theyve had plenty of chances to repair the machine and that I wanted a new one. They said someone would call. The response: another call to schedule a repair visit. I called them back and told them that I didnt want another repairman but rather a new machine (weve wasted hours and hours of our time giving them a chance to make the purchase right). They then had someone from the Geek Squad call, who swore that hed put his best guy on it and that he would actually work on it this time (ordered parts). He was supposed to show up this past Friday but called in sick (now rescheduled for this coming Friday). In the meantime, the machine (last night) quit working altogether. I have a pile of wet laundry and am faced with going to the laundry mat today.Im at an utter loss of words for this experience. It is truly the most frustrating consumer experience that Ive ever had. Ive watched Best Buy, Pacific Sales, and Maytag play pingpong back and forth across the table for months. I paid good money for top-of-the-line washer but have gotten bottom-of-the-line service. Surely, at this juncture, Maytag and Best Buy will finally do the right thing. I am going down to the Best Buy store this morning to visit with the store manager (and then to the laundry mat...not exactly how I wanted to spend my Sunday). If not, then next steps will be to figure out how to find representation to force the issue of the lemon law. Exasperated.
In December 2017 I bought a Maytag Bravos (w/o agitator) based solely on past experience (56 yrs.) of buying from Maytag without any complaints. A friend told me I wouldnt be happy with my purchase and she was RIGHT! It doesnt get my clothes clean to my satisfaction, my towels are all getting snags as well as silky sheets and pillowcases and dark clothes have a soap scum line on them. I have slightly better luck if I wash everything with the deep water level option but I still need to wash dark clothes a second time without any soap or fabric softener to lighten the scum line.I am very careful to use minimal amounts of high efficiency detergent but that doesnt help. I called Maytag and complained within the first month but then we were gone for the month of February and I just never followed up with them. Now Im sure its too late to do anything. I wish I had listened to my friend. Hopefully I can save another consumer from making the same mistake I made.
Purchased Maytag Centennial Washer and Dryer (MODEL MVC300VWI) at Home Depot 3 yrs ago. After 6 months, washer started to rust. Maytag told us It was not their problem. A 6-month old washer should not rust! Poor quality + poor customer service. Dont buy!
The dishwasher doesnt clean and the dishes and silverware come out greasy. What a piece of crap.
Bought in July 2015, brand new from Lowe’s or Sears. When working to its full potential it never cleaned clothing very well, had no designated spot for detergent or softener, just bleach. Just last 3 years and it’s a piece of crap that has to be replaced. Going to argue with the company to tomorrow to get them to replace the broken transmission which may or may not be considered part of the drive motor - all **. This is a very expensive machine that didn’t last a month beyond 3 years! The 10 year warranty covers the 2 most rugged parts of any washer... the agitator never truly cleaned my clothes and now it is fused to the wash basket and cannot even be replaced without being chiseled off. Worst machine, purchase, and brand ever???
We were very impressed with this dishwasher when we bought it about 2 years ago. It looked very nice, it was the quietest running dishwasher weve seen, dishes came out sparkling. However, the nightmare quickly began. It started with having to cancel then resume. It ran for 8 hours non-stop (still cycling the next morning). We unplugged it and we were able to use it normally for a few times. Weve had so much aggravation with this machine weve decided to (A) Never to buy another digital dishwasher, (B) Join the class action suit proposed against Maytag. We have tried all the reset solutions offered and Weve been hand washing dishes (again) for days.
We bought a Maytag dryer and within two years the drum cracked. It will cost over $500 to repair it and then will the new drum be better? I bet not. Piece of junk.
This has the aqua cleaning technology, sounds real good. DOES NOT WORK! The cleaning is done by you as you nearly climb into the oven with a plastic scraper which they supply to scrape prior to the cleaning cycle. Then after you have used the distilled water in the bottom of the oven during the cleaning cycle (steam), you climb back in to wipe out the water and use something similar to a magic eraser to SCRUB the oven.Here is the real kicker....during the cleaning process, in between the glass (in the door) you develop water spots that cannot be cleaned unless you pay to have a service technician come out and tear it a part to clean it. According to Maytag THIS IS NORMAL and is proven (by their engineers without any documentation for the customers to be able to see) to be normal?? The consequence is a brand new stove will never be clean and it is the first thing you see when you come into my house. I AM EXTREMELY DISAPPOINTED!!!!
RE: 5.2 CU Ft Top Load Washer, Model # MVWB865GW0, Serial # C84370937 - Purchased Jan 2019. The clothes come out terribly tangled and severely wrinkled, even when using the Wrinkle Control or Delicate cycle and occurs in every load size. Ive tried every cycle, including the deep fill and low spin speed but items are so wrinkled that whether I lay flat or hang or put them in the dryer, I have to iron them, which I never did before.
I purchased my Maytag double oven (MEW6627DDB) in November 2008. In January 2013, with a setting on 375, it heated to 440 in 15 minutes. The repairman said $650 because it needs a new control panel and 2 new sensors, one for each oven. I contacted Maytag as I felt this oven should not have gone out in 4 years. I spoke with Ebony and then a supervisor, Vana. Basically, I was told that since I didnt purchase an extended warranty, there was nothing they could do. While I have a freezer 40 years old and still going strong, I realize that appliances manufactured many years ago were much more reliable. I feel that Maytag should stand behind their products and should have offered to send me replacement parts. I know I would have had to pay labor for installation. Their answer was I should have purchased the extended warranty. However, one should not have to purchase extended warranties for products. I had every confidence in Maytag. Why else would I have purchased my first Maytag product? I should have stuck with Whirlpool, which I was recently told, now owns Maytag. Maytag customer service personnel were extremely unhelpful. I wonder how many Maytag employees purchase extended warranties for their appliances or if theyre smart enough not to buy Maytag.
Our current dishwasher was already installed when we purchased this house. It is adequate, however, it does not do a great job with caked-on food. This means that the worst dishes need to be pre-cleaned.
I have a Maytag Centennial washer & dryer put into service in August 2011. The washer has recently gotten quite noisy, so I had a repairman out to look at it. He found that the bearings are going out & estimated repair costs at $360. He actually did not recommend repair, as the repair costs approach half the price of a new washer. I am very angry about this, as this is quite a new washer & was not a cheap model. There are only 2 of us in the house, so I only wash an average of half a dozen loads a week. I never jam the tub full, basically baby the washer so it will last. Much good that has done! Im old enough to remember when Maytag was the best in laundry appliances, expected to last for many years. I bought the Maytag because my last (top-of-the-line) Whirlpool set required a number of repairs, not realizing that Whirlpool had purchased Maytag. I will be using this washer until the bearing seize & then I will be buying a non-Whirlpool product Im afraid that will mean a foreign brand. I really prefer to buy American, but apparently, thanks to Whirlpool, that is no longer possible!
I purchased a Maytag French Door Refrigerator in July 2011 from Lowes online and had it delivered on August 16, 2011. In September 2011, I could not get the ice maker to work. So I called Lowes and they called in a repairman. He came and replaced a part to fix the problem. I dont have any complaint with his work but here it is, October, and the ice maker makes maybe four ice cubes at a time on a good day.I am really disappointed with this product and according to their commercials, I would like to know which of these techs are setting around doing nothing, maybe he could come and fix my fridge once and for all. I would sure find it difficult to recommend any Maytag appliance as a result of this mess. I could call a repairman myself, but I was under the impression thats what a warranty was for. According to Lowes we are required to call them and they will schedule a repairman or the warranty isnt any good. I replaced a GE French Door with this Maytag, I sure am sorry I chose this Maytag.I know an ice maker problem is minor compared to some of the complaints on this appliance, but when you pay good money for a product you have every right to expect everything about it to work. Im just wondering where these appliances are actually made?
Bravo XL - This is the worst washing machine I have ever purchased! Loved it at first but after a year or so we couldnt wash a full load without error messages. Then we couldnt even wash one pair of jeans without an error message. Called to have it repaired and $300. Later the bearing was replaced and the washer worked wonderfully once again. Less than a year later and we are back to having a non functional washer. Cannot wash anything without the error message. Customer service is absolutely no help. For such an expensive washer and supposedly a good brand, this machine is a real disappointment.
This washer is no better than a glorified garbage can. Maytag AKA Whirlpool should be ashamed to put their name on this product. Like others before me on this website my washing machine sounds like a jet is taking off in my basement. When I contacted a serviceman, he told me the drum seal is broken and the bearings are shot. I have the machine since April 11, 2011. Not even three years to date! I do not have an extended warranty so shame on me to believe that a 900.00 machine should last well beyond 3 years. Unfortunately, I am getting the run around from Whirlpool as all of you have experienced. This is criminal. Not only are we as consumers being defrauded by irresponsible manufacturing but these huge hunks of metal and plastic are polluting our environment. Our parents had washing machines and dryers for as long as 20 to 25 years and they actually cleaned clothes. We now have high efficiency machines that destroy our clothing and leave them dirty and wrinkled. They are now made to break in 5 years and from what I see on this website the average for breakdown is becoming 3 years. Do you think that this is not by design? The service call turns out to be more than the value of the machine, so the repairman doesnt even profit as consumers refrain from costly repair and repurchase. The only profitability is gained by the manufacturers that keep pushing out junk to the consumer. These manufacturers should be accountable like the American auto-manufacturers became accountable for the junk they manufactured at the expense of a whole city, Detroit.
Same as all the other reviews control panel intermittently started to fail. Dishwasher is less than 3 years old. Does not work at all now. I tried resetting circuit breaker - nothing. This unit was $700 from Home Depot. Complete trash. It is cheaper to buy new dishwasher than repair - how unfair! Maytag won’t repair - well for over $300 they will. I feel better knowing everyone has same issue & is not my electrical system. Class action lawsuit!
I have had and worked on many washing machines over the years. The worst design and complete failure of parts to easily align in Maytag front end washers is nothing short of staggering. Creating a tension wire to wrap a rubber seal that requires Hercules to install and easily tears the rubber is beyond ridiculous. Avoid front end Maytag washing machines like the plague since they may cause it given the mold and growth from excessive moisture when the seals tear.
I purchased a Maytag refrigerator from a local business (Decker and Sons in Grand Rapids, Michigan). The fridge is a French door style with the freezer on the bottom and a water dispenser/ice maker in the left door. In the 19 months weve owned the unit weve had to have service three times. One time for the freezer door not shutting correctly, and two times because the refrigerator portion quit cooling (freezer was fine). Both times it was due to something breaking that defrosts the area behind the vegetable drawers.Both times all of our food went bad. Second time it took almost two weeks to fix (Diamond was the repair service). Now, after the service, the left door doesnt shut correctly. The quality of the unit is so questionable that I hesitate to fill it back up with food. Its just plain old junk. Luckily, we purchased a five year warranty when we purchased it...but we thought the service would be performed by the shop where we bought it, but its farmed out to other repair providers.
I built a new home in November of 2013 and filled my house with all brand new top of the line Maytag appliances. Almost a year and a half in, my $2500 refrigerator is broken and all my food is lost. They send a repair man out; and guess what, the warranty is expired. So they wanted me to pay $800+ to have my refrigerator repaired a year and a half after I purchased it. I cant believe they have no shame in sending out products with their name on it that only last 1 1/2 years! I would never treat anyone like they treat their customers. They hold no responsibility. Their name holds no value to me anymore. I was extremely disappointed.
Purchased a Maytag side by side MSB27C2XAM00 in June 2014 to replace a 20 year old Kenmore. After 14 months the fridge stopped keeping things cold in the food compartment and in the freezer. And, the water and ice dispensers stopped working. Called Maytag and they confirmed the fridge was 2 months past the warranty and the best they could do was offer an extended one-year warranty for $325 and set up an appointment. I declined and called a local repair company. They responded promptly and discovered the problem was a bad board. Had to replace the board at a cost of $475 (parts and labor). It was $150 more than the extended warranty but I was already in the hole for $100 service call and I was able to get the fridge repaired on the spot. I had the Kenmore for 20+ years without one repair. Maytag was good for one year and 2 months. Dont know how this company will last with a $2000 product that lasts a year. I can not recommend this product and advise anyone in the market for any appliance to avoid Maytag products.Updated on 11/20/2015: After the board was replaced, the fridge worked but was not keeping either of the side by side compartments cold. They were cool but not cold. Repairman returned. Said it was the compressor which needed to be repaired/replaced. Maytag said the compressor was under a 10 year warranty unlike the other parts of the fridge. Good news, Maytag covered the cost of the part / but bad news that it broke after 14 months of use. However, the service people told me the cost of the compressor was the smallest part of the repair. Labor and service would be costly and Id be better off getting a new fridge with a 5 year warranty contact. After I got over the initial shock of having to toss a 14 month old fridge that cost $1500 and complaining to Maytag, I went to Lowes and found a replacement fridge. This time it was not a Maytag. Moral of the story stay away from Maytag. Dont be fooled by the brand. Avoid them at all costs. And purchase a fridge with a 5yr+ warranty contact!
In 2007, we bought a Maytag Neptune Washer Dryer Combo from Lowes. By 2008, the washer started stopping operation at every rinse setting, requiring someone to constantly monitor the machine to assure that the button was pushed to fulfill the entire cycle. We called a repair company and were told that the machine was shutting down because the screen in the water intake was getting clogged with debris and was making the machine feel that the water was shutting off. Thus, according to the repair man, the machine was shutting itself off. He showed me how to clean the screens in the intake line and charged me about $150 for the service call. Within a week the machine was doing the same thing again. I pulled out the screens and they were clean. We continued to watch over the washer whenever it was doing the wash and continued to push the button to restart the machine. We live in a very rural area and there are really no repair services available without paying enormous fees just to get them to make a call and the wait is often more than a week.Shortly after the intake incomplete cycle problem, the washing machine stopped getting the water out of the clothes in the spin cycle, forcing us to wring out the clothes before putting them in the dryer. Then we noticed that the washer was leaking from the bottom rear all over our hardwood flooring. We went out and bought a new washer dryer based on reading consumer reports.The cost to replace this piece of crap from Maytag was in excess of $1600. We are only in this house part of the year so this Maytag product not only did not work very well over the short time that we owned it, but it was only being used for a few months out of the year. We have since learned that there was a class action suit over this product line and would like to know how to join the suit. We are so far out in the woods that we will not get our new washer / dryer until some 2 weeks out from our purchase. We have spent nearly $3,000 since 2008 on washer dryers, an average of $1,000 a year.
I love the way it can really handle large loads. The dryer is the best though. It actually dries your load without you having to turn it on more. There are many different choices that handle drying. So, no more to the bone drying.
Maytag washer MHW5500FW had service just a month after purchase and still a year later the washer has problems spinning using direct drive. Even a few towels are soaked when cycle is done or errors out and must be restarted. Most of the time the washer has to be cycled on spin to remove water from soaked items, not just a simple bath rug, towels, bed sheets. Almost anything has a problem spinning. Had to purchase another year of service coverage as I dont trust the washer will last. Soap dispenser needs to be diluted despite using correct soap, per service tech advice which triggers sensors to shut down. Machine looks good but not ergonomically designed without the stand as you can easily lean over the washer and turn on and off accidentally. Same goes for the matching dryer, also can easily set off the on pause and on/off button. Dryer works great other than that.
I bought my washer just over 3 years ago and it started making loud clicking noises and it seems like the agitator function is not working at all. I have a repairman coming over in a few days. I knew I should have gotten the extended warranty!
I purchased a range 5 months ago. It is STAINLESS STEEL. It began to rust. I called customer service and they told me it was cosmetic, so they wont help. I think a stainless steel range should not rust after 5 months. Very disappointed, WILL NEVER BUY MAYTAG Again.
Ive always loved Maytag but this centennial makes grinding noise and doesnt wash clothes well. Even on largest setting the drum never fills all the way up with water. It adds water 8 times during wash cycle only to immediately go to drain after last add. Ive only had for approx 4 years and the 10yr warranty only covers motor and basket so be sure to understand your warranties.
Well I must say I concur with all previous posts. I just replaced my Bravos with a Samsung after my jet plane of a washer died. My repair guy said it was not worth it to fix it. I had already replaced the shocks two years ago but I did have mine for 8 years. I have had the same problems as previous posts - rust, smell, holes, broken, too expensive! Hello to Samsung!!
Bought this Range in March of 2019. I really liked the large oven in it. Right away I noticed that the oven didnt back things very uniformed and very quickly, so a lot of burnt cookies. But I adjusted to that, not super happy about it but it was fine. Tuesday while cooking the cooktop suddenly went out. I had been smelling something strange the last couple of times I had cooked with the oven and cooktop on so I just assumed it was the oven, it did need to be cleaned. Well I ended up pulling the range out from the wall and taking the back metal piece off...the wire running to the cooktop was burned, like 3 inches up the wire and also the wire coming into that wire on the range cord. Just destroyed. I was shaking. My house could have burnt down.I just attempted to call Maytag, knowing my warranty is up (1 year) but thinking they should know about this issue. I was told that they would need to send out a certified tech would need to come out to access the situation...ok...when are they available and she said the 29th of December, really? How many people can go 3 weeks with no oven? I take care of my 93 year old neighbor and make dinner every night. So obviously I cannot wait. I have a tech coming today to fix this fire hazard. I was told there was nothing that can be done as it was not under warranty anyway. What so your certified tech was going to come out for free and then charge me what I probably paid for the range to fix it.
Weve had our Maytag dishwasher for less than 4 years when the control panel quit. The repairman came today. He was here 10 minutes and it cost us half as much as a new dishwasher. Its just the two of us and we use the dishwasher once every 4-5 days. Almost laughed when the repairman said the part and labor was under warranty for 90 days! There is no quality control anymore. Just greed.
We purchased our Maytag Neptune washer and dryer in 2006. Months after our purchase, we tried every HE detergent we could find to see if our towels would smell fresh. Nothing we have tried has worked. I just went to Maytags web site. I found out there was a recall on this washing machine due to the mold on the door gasket. Why didnt they send me a recall notice so this could be corrected with a refund or something?
It is not worth the money. I paid $2500.00 for a Maytag refrigerator that I had for two months. Two service calls were made to Maytag as of 07/07/2014, the problem no ice and the refrigerator stays warm. The problem has not been resolve and Maytag refuses to replace the item.
Maytag dryer MEDC215EW - This dryer does not dry the clothes without many wrinkles. Sheets just ball up with the inner sheet a mass of wrinkles. Small loads just flop from top to the bottom of the dryer, falling in clumps. I have gone back to having to ironing. Very disturbing!!! I would not recommend this dryer to anyone.
I purchased a Maytag Dryer Model MEDC200XW1 Electric Dryer in November of 2011. Along with a Maytag Washer from Home Depot. This week the dryer stopped heating for no apparent reason. I use it about three times a week. I tried to speak to Maytag customer service, they were very rude and did not care I spent thousands of dollars in kitchen appliances as well. They would not even cover the service call or diagnostic or half the repair cost. Supervisor Brian @ Maytag Customer Service was rude and unprofessional. I will never buy their product again.
I have a new HE (high efficiency) washer. It takes getting used to as its a definite change from the old agitating system but I think I like it. It doesnt make much in the way of suds but everything still comes out really clean. The wash cycle is much longer than my old washer but it uses a lot less water.
Seven years ago when we bought a new house, we bought all new appliances, Maytag Washer and Dryer, because they were suppose to be extra good and sturdy, what a joke. For the past four or five years, I have had to replace the lock on the door of the washer, which means Im without a washer for a week. Since no one stocks the parts because it is such a joke, some repair places wont even consider repairing a Neptune. Seems like since the company stopped making them because of the problems they have, as a minimum they should replace all Neptune washers that have been sold with a reliable washer, front loading in the same price range. I will never buy another Maytag product and will be sure to tell everyone I know not to buy them either.



