Called Maytag to set up service call at around 9am for my washer, was given a rate of $129.00. Thought it was High but it was my only off day and felt confident that it would be a reputable company. If Maytag Priority Service would refer A&E Factory Service to me for service they must be a reputable company. I was sadly disappointed after numerous calls to A&E Factory service, a 5 hour window was not met and they were not concerned other than they would document it. Then I find out that A&E Factory Service has a Rating of 1 1/2 Star rating out of 5 and thousands of complaints to BBB and Consumer Affairs, dropped by Lowes for horrible customer service but Maytag Priority Service recommends them to service their product, says Volume on how Maytag takes care of their Valued customer after the sale. Maytag has lost a customer for life. A product without customer service and trust is nothing but a piece of metal!!!! I will be picking another Brand that doesnt use A&E. Maytag you have lost my trust and you cant buy that back.

I bought the Maytag washer and it lasted 5 1/2 months. I am now going on 1 month without the washer because no one wants to take responsibility for it. Your warranty and service is crap. I will never buy another Maytag product and I will be sure and let anyone that I know that is about to purchase one not to!

Washer exactly 3 months old, will not work. Maytag can tell you nothing, they just want your money. They called a repair service in our area, never heard from them. Here we sit no way to wash clothes. And they say will charge to fix it. WHAT IS WRONG WITH THIS PICTURE. FO NOT BUT MAYTAG ANYTHING.

You get what you pay for, you can go cheaper with no frills and watch how clothes wash, also run afresh through the washer as recommended. Also use the correct amount of detergent. Maytag isnt as good as it once was but it is the top of Whirlpools line of companies.

Thinking it would be dependable and clean my clothes well, I spent $888 online for this washer. Normal use, HE detergent, only adults washing normal loads. After 4 mos., would not agitate, made loud clicking noise, filled and drained. Bought 3yr service plan, and company assigned still tried to charge a fee just to look at it. After 1 week of dirty clothes piling up, bought a Samsung combo, & had the Maytag hauled away. Money on the Maytag down the Toilet! Never again--Maytag, Amana, Whirlpool, etc. All made by same folks and pure trash!

Washer is noisy and water does not saturate clothes on normal wash. Have to use sheet setting for small or large load. Washer changes gears and it is so loud and clanks like something is falling apart.

Do not recommend any top loader. The washer dont wash at all. My clothes just sits there floating in the water on deep fill. I have some white with metallic like marks. Ive have soap left in my clothes. I watched one load of clothes. It had a neon shirt, the shirt stayed on top with the bubbles, it just floated along around in circles. The service was crap too. I called about the metallic markings. They said it was normal and should go away after 15 - 20 loads. I cant afford to replace my clothes.

Our washer ran great until last week. Had repairman in. User interface died after 18 months use. $250 for the part plus labor. This is a $1000 washer. Buyer beware. Maytag is just another name for any washer in the Whirlpool lineup. Uses the same parts. Has the same issues. Should have bought a Speed Queen.

I purchased it 8 months ago. I have had problems with the machine leaving clothes soaked at the end of cycle. I have contacted Maytag (still under warranty) and they replaced the motor. The first load after repair still had the same problem. They said the check drain was not clogged. The snaked drain has no backups. After every wash, I have to reset the cycle to drain and spin. The machine spins for seconds and fills back up with water and doesnt spin again, but does drain. Clothes are sopping wet at the end of cycle. I contacted Maytag. They said I could be billed for customer education ($129) if they find no problem (threat). I want my money for purchase returned or at least 3/4ths. I expected my new machine to last years, not months.

I purchased a Maytag washer on 7/23/11 from HHGregg. The salesperson told us they would highly recommend the new (HE) washer and said that everyone will start selling these only. So I bought your Maytag HE washer Centennial commercial brand. My complaint is my clothes dont seem to get clean. I have started putting less clothes in each load to see if that would help and it does not seem to help. When my clothes still come out smelling like my perfume and there are dry spots on my clothes, this tells me my clothes are not getting cleaned. I also have very sensitive skin. If my clothes were not rinsed good enough, I itch very bad. I called the store I bought this at and the salesperson I spoke with also said there were other complaints about HE washers. I wish I would have never bought a (HE) washer.

Dishwasher cleans well, but the control console has failed again & only responds to two functions. After replacing the console a couple of years ago with a new unit I thought it was done (it didnt get much use). Is there any recourse for this complaint? All I want is a new console panel. Maytags brand is apparently only good on the commercials. Very disappointing. Also, the top rack is very awkward & is only good for short glasses etc.

I bought this washer brand new in 2011 for $650. I had bought a Maytag washer before in 1967 and it was still running in 1995 when I gave it away. Considering my first Maytag lasted me nearly 30 years (Last I heard the machine was still running in 2005), I never thought my new Maytag would give me any problems, until it was at least 10 years old. (I did know Maytag had been bought by Whirlpool but didnt expect any difference in quality). Boy, was I wrong! After using it for a month the machine broke down and it had to have the clutch and gear box replaced. Last week July 2016 the machine broke down again. It was the internal computer (referred to as the electric control unit) a printed circuit board that retails for approximately $300 (A ridiculous price given that much more complicated laptop and tablet computers today can be brought for $100, the circuit board should retail for no more than $40).With labor the repair bill came to $550, which was nearly as much as a new machine and did not justify the cost. Supposedly the electric control is susceptible to current surges and power outages. Given that this is the case, it makes no sense whatsoever that a machine billed as eco-friendly would carry a part that will doom it to the junk pile because of a power surge or outage and does not carry a surge protector. After learning of my experience Maytag called me the next day and offered to sell me a new Maytag at a discount price, which of course I flat-out refused.I would never ever again own a Maytag appliance or one made by its new owner (as of 2005) Whirlpool. With such susceptible electric units these appliances will sooner or later result in electric fires that will end the life of its owners. The US govt needs to protect US citizens from these predatory companies that make over-prized, throwaway products labeled as eco-friendly that are potentially dangerous. My advice for anyone that is thinking of buying a Whirlpool or Maytag washer dont do it. For those that already own these machines do not run them without a heavy duty surge protectors. It is not worth your life.

We purchased a Maytag washer model MVWC400XWO almost 2 years ago and it has problems with the bearings and the whole computer board is defective. I was told to buy the extended warranty for $350, which we did. As of today, we were told by extended warranty they are refunding our money because there are so many things wrong with this washer, including the whole computer board, that it would cost them too much to fix or replace it. Im in complete shock. We paid well over $500 and are still making payments on it. I spent the day reading hundreds of reviews from people with these exact same problems and Maytag is aware of it and will not help. They should not be selling these anymore. Im completely sick to my stomach. I cant afford another washer and when I called Maytag, they said it was past the year and we are out of luck. I cant believe this can happen to people and they get away with it. A washer should last longer than 2 yrs.There are hundreds of people going through this with Maytag and no one will help.

MODEL # MDB4949SDMO. Purchased Maytag Dishwasher. 07/2014 stop working. I have purchased a Maytag Washer also. It also did not last two years. I am very unhappy consumer. I will not purchase another Maytag appliance. Stop selling these lemon appliances. Need to repair free.

I would not recommend the Maytag washer with the large tub. It does not clean your clothes. I called Maytag and they do not care as long as it uses as little water as possible! Not a good value for the money!! That was the first time and last time I buy a Maytag... Thats the last $5000 they will get from us!

Neptune 4000 washer - Worst washer EVER! Two weeks after we bought it sounded like a jet engine during the spin cycle. They replaced the bearing parts. Only cost us 450 in labor. One year later, again the bearing but this time we insisted on full coverage. 6 months later, here we are again! Most expensive washer in the history of washers and this is a KNOWN issue - yet Maytag gets away with it while consumers foot the bill! Ridiculous! Never again will I purchase their product and make dang sure everyone I know stays away too and everyone that hears my washer is in shock that it hasnt injured something or someone. Its only a matter of time!

Its a water saver model, so to really rinse the clothes of soap from the wash cycle you have to give it an extra rinse, which the machine has made available. So I do not know how much water it really saves.

Im living in a shop lot area and its near a university school. It has different laundromat stores here, and the cheapest is the one who have Maytag washers. So Ive been going there to wash clothes and as time passes, I noticed that the clothes have been getting stains after washing and these stains cannot be removed easily. Ive read reviews about clothes getting stained using Maytag washers and I cant believe that it happened to me. I dont know whats with Maytag that makes the clothes dirty/stained. I went to other laundromat stores that are not using Maytag washers. Its quite expensive, but it really makes your clothes clean.

It has never failed me and I cant remember when we purchased it. When I grew up, my Mother only used Maytag Washer and Dryer. When I married (almost 50 years ago), I purchased a Maytag Washer and Dryer and have never regretted it.

I purchased my Maytag Centennial Commercial Technology MVWC200XW in May 2012. This is the second time in almost 3 years that it breaks down. The basket decided to drop today and by the time I realized that it did, my whole bathroom had flooded, the water spread down the hall into my spare bedroom and soaked through the floor, also flooding my basement. I called customer service. They are sending a repair man next week, but as for all my ceramic tiles that are now cracked in my bathroom and my hardwood in the hall and bedroom that is full of water and are lifting off the ground. Its my responsibility to call my insurances to fix it. Yet it was their washing machine that caused the damage in the first place. When I purchased the washer I didnt expect to have to repair it every year. Not impressed! I do not recommend this washer.

Bought top of the line Maytag Commercial Technology washer because it was supposed to be the most advanced on the market. My experience has taught me that advanced does not equate to efficient, effective, and expedient. The washer settings for an average load (sheets or towels or clothing) is about 111 minutes per load (nearly 2 hours!!). To adjust to what would be a quick wash is about 25-30 minutes BUT the washing part of that is only about 5-7 minutes. I feel like a Pioneer Woman because I must spend most of a day to run four (4) loads of laundry (sheets, towels, dark clothing, white clothing). This is extremely frustrating!! I am sorry I purchased this product.

I absolutely do not like the fact that you can’t choose what size load you have. The washer wants to do it for you but it is not very good at it. You have to fool the washer to get any kind of water level or just use the deep fill every time which is what I do in order to get the clothes clean! This defeats the whole purpose of trying to save water. Also there are too many settings. I mean we’re just washing clothes here not flying a jet. I personally would prefer dials instead of the digital instrument panel. So much easier.

Updated on 10/09/2019: Well I wrote a review on my brand new Maytag washer that we bought at Lowes in June. When I wrote the last review I was waiting for our repair. They did come to repair and I was told by the repair guy (keep in mind the washer was only 2 months old at the time) that there were 3 fail codes. He said that it was overloaded or loaded wrong.That you cant wash towels with sheets, you cant wash any kind of rug no matter the size, which I only wash small bathroom rugs that are NOT oversized or heavy, you cant wash tennis shoes (which I have not). So I asked him what is the point of investing in what is supposed to be a top of the line, heavy duty, extra large tub, commercial washer? He said that you cant do that with any machine. I told him our old washer that we had 13 years had no problem with washing towels & sheets together. My point is that I am 100% disappointed in this washer & I encourage you to NOT buy Maytag, apparently they no longer live up to their brand.Original Review: We did our research & comparing & this machine came up on top. Its size suites our needs & we were excited about all the great features. We purchased it in mid July of 2019 so its 2 months old & for the last month it started to shut off in the middle of a wash cycle. At first we thought that maybe we were doing something wrong. So we would re-start it & it worked. Fast forward 3 weeks, it was doing it almost every time. Now it isnt working at all, it starts to fill up then shuts down before it starts to wash.Today is a Friday & I called Maytag to request a service call under the warranty (60 days old) Maytag had me on hold for 19 minutes before I could even talk to someone! The customer service person (once she was on) was very nice & sympathetic but couldnt get anyone out to service our machine until Tuesday, which is a HUGE inconvenience since we have not been able to wash for the last 3 days. I am highly disappointed in the machine for the simple reason that I paid for a new topnotch machine because my old one that 13 years old finally gave out & now am in the same situation & in for $1000 I paid for this new washer & having to go pay to do laundry 2 MONTHS later! I will add to my review once they have performed the service call to see if the issue is resolved or the machine replaced if they cant fix it.

I have had the set of Maytag Bravos for about 5 years now. In the 3rd year, the bearings went out. Just recently, leaking water pump. This washer easily eats clothing. I have to disassemble every so often just to get the missing socks etc. out. The only good thing, Maytag should be ashamed I know this, is that the machine is easy to fix. I imagine since they made it so cheaply. Really nothing to the machine.

I have a bearing going out. The Bravo washer makes a terrible noise. Now, they tell me I need a new tub/bearing. This repair will cost me more than $250.00 plus service calls. This is the second repair that I have had on this machine. It is only 4 years old. I use it twice a week. I will not recommend Maytag to anyone and I will never buy another one. They should check the internet for complaints and realize that there is a problem.

Purchased washer last Nov. It broke over month ago, tub cracked and would no longer spin. The part took month to get. Same day was repaired. It broke again after 2nd load of wash with the same issue. I want a buy out or a different washer. It also tangled the clothes. Model no WET4027HW0 Purchased from Lowes which had good service.

I had a 30 year old Kenmore large capacity washer that finally gave out. I began a lot of research on who makes the best washing machine now. I used Consumer Reports, appliance websites with reviews and finally decided on the Cabrio. Let me say, I had no idea that I would be able to add extra clothes to the wash load and come out with clean clothes every time. I am amazed at how they are practically dry when the cycle is complete. I do have to run a cleaner through my machine after so many washes, but it is so much more efficient than my old Kenmore was. I cannot complain about it though. It lasted 30 years and that is unheard of now.

The machine can clean even king size quilts, and clothes come out very clean. It is a front load and there are no problems with odors. There are many cycles to choose from. Cycles spin gently enough while getting out most of the moisture.

I bought a Maytag Commercial Technology Washer and a Bravos XL MCT Maytag Commercial Technology Dryer in July 2018. On April 14, 2020 the control board went out and Maytag will not replace it. It’s going to cost $463.00 to get it repaired. I do not like this washer because it does not fill with enough water to get my clothes clean even with the deep fill cycle turned on. My clothes still smell nasty after they are dried with scented dry sheets. I will never buy another Maytag product, because they are cheap made. Maytag advertises as American made. Fact is they are assembled in America but the parts come from China and Thailand.

My Neptune Maytag pair have been dependable. Great features. Now at 20 yrs old still kicking. Washer-front loader now has issue with fab softener going into wash correctly. Could be build up? Trying to self-fix. Very gentle with washing fine things. Hope I can keep going with them.

The worst washer I have ever purchased. Clothes DO NOT come out clean, smell musty after washing. Have even decreased the amount of clothing per wash. Cant use bulk load function: throws LF Code - Bad water valve. I will NEVER buy or suggest anyone buy this piece of JUNK! Then to top it off you have to constantly chase the machine around due to wash load becoming unbalanced. Now today have to contend with a burnt smell...

One month after warranty we had our first issue which cost us $380. Kinda my fault I was told by repair guy... My bra underwire came out during wash and destroyed the part we had to replace. Then a year later during spin cycle it sounds like an airplane taking off for about 10 minutes. Its so loud we cant even hear our TV! So guessing its bearings gone bad now? Which is a very difficult part to replace. And pricey. So guessing a new washer is in our future. We previously owned a Maytag washer and had it for 15 years and it still worked fine, we just wanted to upgrade. Big mistake! I wouldnt wish this washer on my enemies. I think the repair guys sets it to mess up when they do this reset thingy. Lol. Cause within a month of the renewed warranty we purchased was expired is when the 2nd issue began. I think the older washer are better because all this newer technology stuff is crap!! My advice do not buy Maytag Bravos series washer unless youve got lots of cash for repairs!!

I purchased a front load washer over 2 year ago and the bearing on it has gone bad. Maytag jumped at offering to ship the parts to me at no cost (which at the time I thought was great). I waited 3 months to finally get the part, because it was on back order, and now was just hit with the labor bill! If I would have known a brand new washer was going to go bad after 2 years and cost me over $500 to repair, I would have gone with another brand, In fact, I will never buy a Maytag or Whirlpool. I will ensure that I tell everyone and post comments all over the website about how ** of a product Maytag/Whirlpool produces. Companies like these give the U.S. a bad name! Maytag, you suck!

This is our 2nd Maytag washing machine in 25 years- we upgraded to a newer model though the old one was still working. The settings on the newer model are perfect for our family and we love all the options. We love our machine. Thanks.

Our Maytag washer 4000 series was installed on September 2010. Within 12 months and 5 days, we are now waiting for our second spin bearing to be replaced. It is a repair that takes 2 guys and 2 hours, and they basically have to replace the guts of the machine. I can imagine this is, at minimum, a $500 repair. We didnt buy the extended warranty, but luckily, the appliance shop was able to talk Maytag into eating the cost since we were only 5 days out. With the purchase of our new house, we upgraded from our appliance allowance to this model. With everything going on with the new house and selling our old one, I didnt do my normal internet searches for customer reviews and that was a mistake!Maytag has since sent us a warranty extension offer for $350, covering 3 more years. I guess Ill be buying that. It sucks that you pay top dollar for a washer only to find out that you have to pay an extra 40% just to keep it running for 4 years. No more Maytags for me, ever. Note to Maytag, you sell junk and your business goes into the ground. You are selling junk! Stop trying to squeeze every penny out of design and build, or you wont have a job.

Model# MVWC200BW1 bought in 2015 tangles/stretches clothing. This machine is/has been a true disappointment. The agitator wings are not attached at bottom allowing clothing to get caught and as the agitator turns, so does the clothing causing stretching and severe tangling. Poor design compared to the agitator that would rise and fall - those got clothing clean and did not ruin them. I cannot trust this machine to moderately cost clothing for fear of their demise. The lock-down mode is not convenient for those last minute added items. Will not be buying Maytag/Whirlpool ever again when another machine is purchased. This is a piece of rubbish!

I purchased the washer 12 months ago. I liked large tub size and Maytag name. Thought I had made a good purchase. Boy am I am sorry. The washer overflows my large utility sink for drainage on large load setting and clean setting, ruining the flooring in an adjoining room. You cant wash black clothes in it leave white residue spots all over clothing. You cant use pod soap. Doesnt dissolve totally. Just on your clothing so you must wash again. So now I am trying to figure out what I can do but afraid I am going to replace it. Would Not recommend this product. Bravos XL MCT MVWB835DW1.

I bought my first centennial washer less than four years ago, warrantied that machine out. It was replaced by best buy because of the warranty that I purchased. We are a family of four, with that in mind the replacement machine was a model year newer and it last just over a year and quit. I bought the machine anticipating that it will last me the next 10 years. With two children at home now that is not working, all I have to do on replace a new machine. The repair shop has told me that they get more of the Maytag centennial machines and then any other washing machine is going to cost me more to repair it than to buy a new machine because I had faith in the Maytag products for many many years. This particular machines are extremely hard to diagnose as to what causes the problem or what the problem is and could take a long time to get it fixed as well as the expense of getting it fixed. I would not recommend another Maytag product nor will Maytag ever get any more money from us. This particular product has become a piece of junk that I cant even get rid of to recycling. Maytag has become a joke and this machine has become a 500 dollar hunk of junk in my opinion.

First of all, the hoses that came with my washer leaked and were cheap made. My husband put the hoses from my old washing machine on the Maytag. Then, I hadnt had my Maytag washing machine but about two months when I had a problem with the mixer. I had to turn the hot water connection off in order to wash in cold water. When I called the store to explain the situation and ask if they had their own serviceman, the person I talked to made me feel like a complete idiot. He said in his twenty something years of selling Maytags, he had never heard of such a thing. Anyway, when a serviceman finally came, he also had to replace another part due to a recall. Now, my washer is right at four years old and is leaking from under it. My husband checked the hoses, and they are not the problem. I bought a Maytag thinking I was buying the top of the line but I guess I was wrong. I will not buy another one nor recommend them.

Purchased Maytag Bravos Washer in 2013. Used a little over a year and had to put it in storage for 2 years. Biggest piece of junk Ive ever had. Ive had cheap washers that lasted more than 20 years! Repairman said all diagnostics read normal. I put a very small load in to show him the water was not even wetting the clothes and only swishing them around a little. The shirt on top never got wet and was still in its same position when it went into the final spin. He said this is normal. He recommended I dump the machine and find an old NON Maytag model with the tall agitator!!! Ive tried using all the settings combinations; and the water level never gets all the clothes wet and clothes do not get clean. Will NEVER buy a Maytag product again.

We purchased our Maytag Neptune Washer and Dryer approximately 5 years ago. Over the past year or so, Ive noticed an odor coming from our washer and it’s becoming stronger. Water is staying in the drum and there is mold growing on the rubber seal when you open the door.

My new Maytag washing machine does NOT CLEAN clothes or anything else. Waste of money. I have soft water, use bleach, hot water, Tide. I have even tried adding some baking soda. No use. I cannot wait until I can find a washing machine that works.

We have a Maytag washer. It is the noisiest washer I have ever seen! It is in the garage as you could not have this washer in a house. The deep water wash is not deep enough. It bangs and knocks VERY loud! There have been times when all of the clothes are not even wet.

I bought this washer from Lowes in 2013. It worked okay for a little while but lately it stops mid-cycle. Clothes are soaked and all of the soap hasnt been rinsed out. Poor excuse for a washing machine! Will never buy a Maytag again!

I really liked my Maytag Bravo X washer. Until, at less than 2 years old, it started having issues. It all of a sudden starting sticking in the spin mode, then it wouldnt turn off even though the cycle was complete. I have to pull the plug out of the machine it to stop from continuously running. I was charged $104 to have a certified tech come out for 15 minutes and recalibrate it and it worked for another month. It started having that same problem again and now, I have learned I need a new control board, which costs over $200, plus labor, over $60. The Maytag service rep I spoke with was very pleasant when she told me she spoke with her supervisor and told me there was nothing they can. So now I dont like my pretty new machine at all, and have to decide if I should stick almost $300 into getting it fixed again, or buy a new washer, NOT A MAYTAG! As I voiced my complaint on the Maytag website I saw that there were many of the same complaints about the faulty control board and am wondering what does it take to get a recall?

We purchased a Maytag 4.2-cu ft High Efficiency Top Load Washer from Lowes. The pump went out within 6 weeks of purchase. Maytag could not get a technician to come to our area to fix the washer. They finally told me they would give me $150.00 for labor if I found someone to fix it. We ended up taking it to a Maytag certified repair shop. It cost us a $99.00 service fee. They ordered a new pump from Maytag, part cost 137.46. I called to get a reimbursement from Maytag and they denied my claim. Their reason I was told was because I didnt call the part in myself. I dont understand why they didnt even reimburse the $99.00. The washer was a lemon and Maytag did not honor their offer, nor the warranty. Very time consuming and bad experience.

Add me to the list of people who hate this washing machine. It does not use enough water to get clothes really clean, leaves spots, is hard on clothes and tears them up, and the spin cycle gets unbalanced too easily. It has taken me hours to wash one load with a blanket in it because of the spin problems. I have not been able to restart the spin cycle without starting the wash cycle from the beginning.

I bought this machine in 2013 and within a year it had stopped going through any cycle. It turns off and I either have to restart a cycle or set the machine to rinse/spin. My clothes do not seem clean so I have begun handwashing them before putting them in the machine. I retrieve clothes and find some clothes dry. My towels have worn spots and threads pulled out. I cannot wait till I get a new washer because I am going to put this Maytag Bravos in the backyard and take a baseball bat to this hunk of junk.

Bought a Maytag Bravos washer 21/2 years ago... already have to buy a new washer... not a Maytag!! It started with the ul message coming on. Never could do anything to get it to go off.... then started leaking water around the bottom... bearings went out... costs more to fix than buying a new washer which is what I DID. Not a Maytag.... thought Maytags were a great product. Believe me their repairmen are always busy, not just sitting around like in their commercial.... Never buy a Maytag appliance again.

Absolutely the worst washer we have ever had. Clothes come out smelling and look like they havent been washed. I should have bought a cheap washer, I bet my clothes would have been cleaner. The machine makes you think it is the best ever made by the looks and the price. Im sorry I ever wanted my money.

I had another Maytag washer. It lasted 21 months. BB got me the BravosXL to replace it. I have had it 6 years. It is a piece of junk. Goes out of balance all the time. We are 2 ladies and don’t have heavy clothes to wash. I am washing now. I have put It through a wash cycle. The soap is still on the clothes. I am on my THIRD rinse cycle and there is still soap on the clothes. And I used less soap. Never again MAYTAG.

Purchased my Maytag Dishwasher MDB7749SBM on 5/13. 3 weeks ago the panel went out! I found others have had the same complaint on their Maytag Dishwashers too! I also learned this model was discontinued from Home Depot. Is this because Maytag knows this Dishwasher was JUNK and that they allowed consumers to buy this model knowing it had these problems - I believe so! I find it absolutely crazy that Maytag has not issued a RECALL and now I am out almost $700 plus if I get it fixed or buy a new one, I am out even more $$! There has to be some RESPONSIBILITY taken from Maytag!!! This Company was built on an excellent reputation but now this company reputation is considered POOR for selling defective products and doing nothing about it!

Rust on two year old Maytag Bravos washing machine - I noticed some rust along the inside lip of the washing machine lid and along the seam near the top of the machine about a week ago. I contacted Sears where we had purchased an extended service agreement. However, the agreement does not cover rust. I contacted Maytag and there is nothing that they can do either. The machine is kept inside the house in the laundry area. We have had two washers in the past 21 years that my husband and I have lived at this house that were much less expensive than the Maytag Bravo. They did not rust. This will be the last Maytag product we will purchase.

Maytag topwasher 2011 model MVWB300WQ2, SERIAL C11271134 - Im from the old school, expecting to get my money worth. I purchased a Maytag Bravos automatic washer in 2011, now less than 5 years later, it has a very loud knocking noise during the draining and spin cycles.

I have owned my Bravos XL for over a year. Loads of wash have come out with rust marks. These marks do not show up on all items, only one article of clothing/sheet/towel seems to pick up the rust marks (usually a couple of dots near each other surrounded by a circle). They are always the same. They have shown up on sheets which were washed in a white cycle and on other clothes of various colors.I have ruined numerous new clothes and must accept the fact that these random but frequent rust-colored dots are part of my life. I expected more. Im getting ready to purchase a W/D for our home up North and believe its necessary to return to a basic model, probably a GE. Maytag seems to have jumped the gun on this one… putting new product out there, aware these unresolved issues remain.

Maytag Bravos washer MVWB750WQO frame assembly and cabinet rust - I sent letter of internal and external rust issues to Jeff Fettig (Whirlpool CEO) and received no response. Then, I sent letter a second time with an attached signed receipt. Then, I finally received a call from corporate staff member stating they would replace parts but not labor. Labor costs would cost between $350 - $500.00. This is without the initial service call and diagnosis cost between $100 - $125.00. The determined parts list cost would be $700 - 50% for Whirlpool internal cost + shipping be approximately $425.00. This is more than the cost of a new unit or the value of three-year depreciation value of the existing unit. This does not make any financial sense. Whirlpool should provide a new replacement unit at their costs. It has been three months and with no successful outcome. Also, via web research, there are many complaints about Maytag/Whirlpool and I am not the first in regards to rust issue. Therefore, Whirlpool is attempting to limit their financial exposure by only offering parts that they have to agree upon because the labor costs will not support this additional investment in a three-year unit. It makes more financial sense to purchase new or be offered a replacement unit.

Belt broke in inside under tub after 13 months $150. Now another year and I am getting an error message F51 and it stops washing. Im done. Old Maytag lasted 14 years. This is done in 2. Im not paying any more to have it fixed for whatever F51 is. Im cutting my losses now. Hate this machine the way it washes anyway. Always feel like its gonna take off for Mars to join Matt Damon. HA. I try to laugh to stop being mad. Dont buy these. It gets no stars. And after reading other reviews, it deserves none. Shame on this company! Ugh, its making me put a star rating. But I say none.

My washing machine is a Maytag Ive been using for over 27 yrs. I love the older, top loading machines because I like to take certain items out after 5 or less minutes. I now live in an apartment & wont use their machines! Thinking about a stackable for my personal use. I am quite fanatic about laundry & do a lot of items by hand.

I have a Maytag front load washer, and it has been flashing codes since day one, smells like mold, does not spin water out, and at first, all Maytag could say is, Im using too much soap, the wrong soap, loading too full, and I have it on a stand that is sold with the washer that they dont recommend, after I paid $300.00 for it. Now, it is flashing an E3 code, and will not finish a cycle at all. Maytag wants money to fix the problem that thousands of consumers have, after paying over $1,000 for the machine. I will never purchase another Maytag product, for as long as I live.

I bought my washer just over 3 years ago and it started making loud clicking noises and it seems like the agitator function is not working at all. I have a repairman coming over in a few days. I knew I should have gotten the extended warranty!

So I read the reviews when I bought this Maytag Bravo Washer and figured stuff happens. We bought the top load Maytag Brava in 2013. We bought the Home Depot warranty, 2 years later the washer was leaking water. 5 repair visits and 3 attempts to fix the leak before it was repaired. As of 4-25-17 the wash machine displayed un-level errors and started vibrating with a thundering noise. Called out warranty repair and they stated we need new bearings. Repair is scheduled in 2 days and now the wash machine is thundering and spewing oil so it is shut off. 4 years old, and like the other complaints clothes come out with dry patches and not clean. This is a bad machine, we are saving for our next washer. It will have an old style spindle/agitator, no California efficiency and probably not Maytag.

When I bought Maytag Neptune top-load washer, it lasted three months. I had to have the rockers replaced. Three months later, the lock switches went bad. Six months later, the main circuit board went out. Thank God it was under warranty. Ive had this ** washer four years and it broke down once again. I dont have any warranty and the money. They want to fix it. Im going to go out and buy something else. Piece of junk. It makes no sense. And when the first situation arose, I did ask if it had been recalled and of course, they said no.

We bought the Maytag washer from Home Depot on 5/4/2011 and it quit working on about 7/2014. We had a repairperson look at it and he said the drive transmission is worn out. He recommended that we buy a different machine since the part does not hold up since the part is made out of a plastic fiber material that does not show up. We bought the Maytag because we thought they had good products but a 3 year life on a wash machine is not acceptable. It is installed at our cabin so we only use it part of the year on limited bases.

I have recently purchased a washing machine. Within the first week I was calling a repair person to fix it. I HATE this machine, and I dont think that its fair that I get stuck with it because of the way it was made. I have to constantly redo the load because it doesnt drain and rinse. When the load is done the clothes are still soaked. I dont understand how technology can go backwards when it comes to washing clothes. SOOO DISAPPOINTED!!!

Maytag WASHING MACHINE MVWC200XW - Will not clean our clothing. We have been tolerant of Maytags disregard for the people who have trusted their product and name over many years. No longer will we purchase a new Maytag or Whirlpool product. They say third time is the charm but I can not afford to take the chance. I wish them luck, they will need it.

Just when you think that youre able to do laundry. First, comes the musty smell. So, you clean cycle your HE machine using only the cleaning product directed by the manufacturer. Then, comes the pump being stuck on. Like it still have to drain yet your clothes are soaked but you heard full force of a good drain. Poof. Unplug and kick it. Look on YouTube and discover you should take it apart and clean out some obscure puddle holder & look! You discovered where the sock monster lives...its gross. Going to start my own business (125.00) to clean these things out. Hopefully not get some kind of fungus from the grossest mold ever. Its Maytag not a Home Depot issue.

Should have researched before purchasing our Maytag Bravos MCT washer! We purchased it at Home Depot and it was delivered and installed by a certified technician. From day one it has been so loud and obnoxious with the way it “knocks” and “clicks” when it runs through a cycle. When it spins the whole machine shakes viciously, despite being balanced properly at installation.We have owned this washer just short of two years and for the last 8 months we have had to keep unplugging it to reset it so that it will even run through one cycle. The most recent two months have been extremely frustrating, due to the fact that not even troubleshooting can aid in “fixing” the fact that this piece of crap washer will not complete a wash cycle! It either stays in sensing mode & doesn’t add water, or it adds water but doesn’t do anything but sit still for about 15 minutes and then drains all the water back out and stays stuck on “wash”. We are researching online and have found many similar complaints with the same negative experiences. Our next step will be to call a repair person! What a crock!!! Maytag gets a big “thumbs down” from us!!!!

We have had a Maytag Bravos XL top load washer less than a year. Big Mistake. It was JUNKYARD ready when it came out of the box. Does NOT wash clean. Weve tried everything.The agitator looks and acts like a toy. Will not run enough water to wash anything. We had a LG front load before and its hard to get use to having dirty clothes. NEVER AGAIN.

I purchased this Maytag Bravos Xl Top Loading Washing Machine approximately 2 1/2 years ago. It broke down shortly after the 1 year warranty was up and cost me $300.00 to fix. A bearing had broke and needed a service call to repair it. Well, I paid about $800.00 to begin with, so decided to fix it. Today it started draining water from bottom of it. I call Maytag and after a 20 minute wait on the phone because they were having higher than normal call volumes! They cannot help me, other than to charge me for yet another service call and perhaps a repair. Whirlpool/Maytag makes a high priced money pit of a washing machine! Dont waste your money!

Second time I have purchased a Maytag washer. Both units failed within six months of extended warranty running out. Maytag repairman is sitting on his **, not because they have a quality product but because consumers are seeing that it is a subpar product. Don’t waste your money on them or any of their off brands.

I bought a Maytag washer in June and its the worst washer I have ever had. It has been 15 yrs since I had to buy a washer. My last washer was a Kenmore which was great. The Maytag does not have a water control knob. It has auto sensing which is crazy. I know how much water I need to wash my clothes. The water sensing barely puts water over the top of the clothes which is not what I need. My husband works in the oil field and gets oily and dirty. The next issue is the agitator that agitates the clothes. This one is a joke. The agitator starts agitating the clothes before the water is over the clothes and then when it needs to agitate it does a poor job. I am so unhappy with my machine that I am getting rid of it and looking for an old type washer. Evidently you made this washer for white collar people who do not get dirty. This is definitely not a washer for people who have dirty laundry. I am so disappointed with Maytag. I thought this was a good brand.

I have owned a Maytag washer since 1989 (25 years) that has had absolutely NO PROBLEMS WHATSOEVER. It now has a slight leak, so I am considering replacing it. I contacted an appliance store and advised them of my problem. The salesman made a comment which indeed surprised me. He said that, although he would like to make a sale, I should do everything in my power to keep that old Maytag machine because they dont make them like that any more! From reading the reviews about the new Maytag now I understand why! I do not plan on buying another Maytag, which really saddens me, as they were once a high quality, dependable product.

I purchased the most expensive stackable set available. After 3 years the Maytag Front Load Washer is dead. Wont turn on or receive electricity. It stopped in the middle of a cycle so I have an entire load locked inside. A repair person came out and confirmed $600-$1,400 to replace computer electronics. Right on the front of the machine, there is a shiny tag displaying 10-year Warranty. I live chatted with Maytag. Only the drum and some other ridiculous part is covered. She told me to call the 800 number to speak with a customer rep. After trying 2 times and being put on hold for over a half hour, I hung up. I WILL NEVER BUY A MAYTAG AGAIN!

Maytag Bravo XL -Model MVWB88OBWO. Washer quit after 13 months of light use. Repairman came, $148.00, worked on just a few setting for 4 loads. It has a bad controller and some other part. Total cost of repair, if I was stupid enough to make it, $650.00. Guess whats going to the trash. I guess that kind of negates the ECO-FRIENDLY, huh? I will NEVER own another Maytag appliance.

Purchased new washer mid-February from Maytag dealer. He said machine has few problems and it was a good machine. 3 and one half months later, the machine is dead. No lights on display but power at plug. Repairman comes at appointed time and says it needs a new circuit board. Within a week, the part arrives and an appointment is made to install the new board and still have the same problem. Have to order a new console panel. 3 and a half weeks later, the part comes in. I have a job which I used the money to buy this machine and now the service advisor wants me to take off work so they can try to fix this machine. He told me I cannot return the machine. Whirlpool Canada LP Customer Assistance said they could not do anything. When I asked to talk to her boss, she put me on hold. She came back and said they would give me 6 months extended factory warranty and she would email this which I have not received. Work schedules will dictate when the next appointment will be made.

I just purchased this Maytag Commercial Technology Washer and Dryer on August 31st, 2018 and We hooked it up today Sept 4th 2018. I put a small load of towels in this machine and it said it would take an hour and thirty seven minutes to wash. I added my detergent and pressed all of the necessary buttons and started the load. the machine started spinning and testing and adjusting. I waited to hear the water start to come into the washer but nothing. I then checked my water lines thinking they are not on but they were. Through the smokey glass on the washing machine, I could see water dripping as if it is hooked up to a slow drip IV Machine.I am taking this thing back ASAP!!! First thing in the morning on Sept 5th 2018 I do not need to call Maytag Customer Service because they know it is a piece of junk, so I do not need to waste a moment with this crap on my property. I see Maytag does not believe in a QUALITY ASSURANCE DEPARTMENT because that department would put a stamp of approval on this Junk for distribution.No Washing machine should take more than 30 minutes (40 mins max) to wash no clothes. I will have to invest in an old school scrub board and rocks, then I can understand an hour and thirty minutes worth of wash time. I have set the timer on my phone when I started this load and My towels have been in the washer for an hour so far and I can still hear the slow IV DRIP OF WATER going. I just checked the machine and the digital reading is saying it has an hour and thirty three minutes to go. there is no water in the tub of this washing machine. The towels are wet from the IV drip and the machine is now pretending to agitate the dirty towels but it is only going in one direction. It is truly a sad state of affairs, your hard earned money gets you nothing but junk and a runaround.

On the first day, first time, the washer wrinkled clothes so bad I could not get them out. I talked to Home Depot people and they said I must lay clothes around tub like pictured in the book. I did that and they were still wrinkled. I called the repairman who said nothing was wrong with the washer. I talked to Home Depot; they did not have the answer. I called the repairman and he checked it out. He found nothing wrong. He did watch it washing and said he had never seen a washer tangle and twist clothes like this before, called Maytag. They said that I was loading clothes wrong, and nothing was wrong with the washer. They would not give me a number to call above them. This washer is bad. Maytag has known it for 4 years and done nothing about it. Ive been ripped off.

We bought a Maytag Neptune front loading washer from Bens Maytag in Surrey four years ago and it has been nothing but trouble. There is no screen in the machine to prevent small things (like coins, screws) from going behind the rubber seal and into the pump. As a result, coins frequently block off the outflow to the pump so the machine doesnt drain.We have had to pay for service calls more times than we can count, and have spent more than original price of the machine making repairs and replacing the pump. We now have learned to take off the hoses and open the pump to remove coins ourselves, which we have to do every few weeks! Bens Maytag tells us that its our fault for letting coins go in the wash. There is no accountability for the faulty design of the machine that allows this to happen. We should have cut out losses and thrown this piece of junk out three years ago. We want Maytag to take responsibility for the faulty design of this product and to credit at least our purchase price toward another machine that works properly!

Horrible machine. Purchased on 02/28/2014. I am 63 y/o retired housewife now. Machine used only for light washing, occasional king size sheets and weekly towels. I bought into the Maytag name, am so very angry that I did. Started a load at 1215 pm today... it is still sensing, washing, rinsing, spinning and then it starts all over again. Just unplugged from the power source, hopefully I can get the clothes spun out enough to dry!! Call and live chats to Maytag were frustrating to say the least. $400 plus Maytag service call to check out the machine not fix check out repairing would be extra. (I do not live in rural area, live 5 minutes from downtown Jacksonville FL!!!) Independent Repairmen will not touch this Maytag Model (cannot say I blame them!!). DO NOT PURCHASE A MAYTAG PRODUCT. This is a horrible company lacking in integrity, honesty and fairness. They sell shoddy, inferior products based upon past history.

We purchased our Maytag Bravos just under two years ago. Over the past month or so, we noticed the spin cycle was getting louder and louder. Today we had the service man come out. He informed us that our 2-year-old machine will require new bearings and a new basket, which equates to over $700 in repairs. The repairman said he has seen more and more of this with these high efficiency washers. He suggested that anyone buying these new washers be sure to buy the extended warranty.I for one am completely disappointed that one can spend that much money for a washer with a two-year shelf life. I personally think this is planned obsolescence created by the manufacturers. The serviceman also said the LG versions of these washers have a large increase in electronic problems. Be warned, we have very few choices these days so buyers beware.

We purchased a Maytag Centennial line washer (Model # MVWC400XW0) and paid a little more hoping that it will last longer than a normal washer. After just 14 months, the washer breaks and we are forced to buy an extended warranty from Maytag for $300. The warranty price seemed a little high; however, the only other option was to buy a new washer. The repair guys showed and said it should be fixed.After just three weeks, the washer broke again with the exact same symptom. Since I had the extended warranty, I called in another ticket. A different repair guy showed up and he said the first guy messed up. He said the guy misread the diagnostic code and didnt even put in the part that he said he replaced. The repair guy checked with Maytag and they told him it was no longer cost effective to fix our washer. Really? They overcharged for the warranty and wont even repair it when it breaks. The only reason I can think Maytag would do this is that they know the washers are junk.

I thought I was nuts - only 2 of water in a full machine of bedding or clothes. I agree with all the other one star remarks - clothes still dirty, still dry, hardly any water and if you use the bedding selection, it takes nearly 2 hours to wash a load and then it doesnt spin dry so you have to rinse and spin again. Very disappointed with the machine. Yes - class action lawsuit? How do we do this.

We purchased a Bravo HE washer about a year ago after our old Maytag finally died after 17 years. Our new one is more quiet, does a good job with less water although the cycle times are a bit longer.

Maytag Dishwasher purchased for $634 on 7-6-12 from Lowes. Control panel malfunctioned in August 2014. Started leaking in April 2012. From the online comments, I am trashing this machine. It is not worth fixing it and having it malfunction again. Maytag will not say anything about this, only offers a repair person out to fix. I am very disappointed that my hard earned money purchased a sub standard machine. Maytag used to mean reliability. NO more.

This is not a complaint but a love-letter. I know that todays Maytag Neptune is not the Maytag of old. But Im here to report that Im still using a Maytag washer that was built in 1982! The only thing wrong with my machine is that it occasionally goes off-balance when I wash heavy towels or blankets. Note: We inherited this machine with the purchase of a home in 1991. We were a family of 6, so this machine has done many heavy loads! Im looking forward to celebrating my Maytags 30th birthday, come Jan. 1, 2012. And I would love advice on how to replace it, eventually, with another machine that has just the basics - no bells and whistles, computerized control panels, etc.

The Maytag Bravos washing machine (Model No. MVWB75OWQ1 Type 580) is the worst Ive ever owned. The low water level obviously is not sufficient to clean the clothes as the clothes come out still dirty. I pre-treat stains carefully and follow all of the directions and 9 times out of 10, my clothes come out with the stain still there. The clothes never smell clean. In fact, they have an odor. My t-shirts still have a smell of BO under the arms and some of my clothes still smell like my perfume. They just arent clean. I feel like we put our dirty clothes in this machine and they agitate around in a little pool of water for an hour and they come out still dirty. The machine frequently gets off balance and shuts down too. If I had the money to trash this one and go buy another one - Id do it in a heartbeat. Unfortunately - Im stuck with this piece of junk until I can afford to buy a new one. This was a total waste of money and Maytag should be ashamed that they have not recalled it and given its customers a replacement option.

Maytag washer not draining properly. Called Aug 15 for help. First tech in on August 23, makes a diagnosis, orders part; no news, I call, am given Sep 15 as next date. Come 9/15, I take off from work, only to find out tech cannot come that day, to reschedule. Next tech comes 9/25 with a different diagnosis and different part to order. By October 3, an announcement that part came in, to make an appointment. By now, its been a month and a half, I am so angry. I call a friend, who fixes it in 15 minutes by simply clearing a clogged drain filter. This is unacceptable: the inordinate wait, incompetent techs, unresponsiveness from customer service. I cancelled my contract with Maytag Warranty/AIG.

Weve always bought Maytag, but this is our last time. The washer is just a piece of junk. It uses very little water and the agitator does not work. The clothes end up at the bottom in a ball. The water level is so low sometimes my clothes arent even wet. As I type this it has been stuck in the rinse cycle for 2 hours. It just keeps repeating. Maytag should have to replace everyone of the BRAVOS XL washers. I am no longer a loyal customer. I might as well go down to the river and beat my clothes on a rock. At least they would be cleaner. Shame on you Maytag!!!

My washer is about one-year-old. Several months ago I noticed a brand new shirt was damaged after laundering. I thought it was inferior material. A couple of months later I saw a similar situation with another garment and started being more careful with the laundry settings using delicate, short, light washes, etc. The problem has happened a THIRD time to another garment. It appears this washer has a hunger for delicate jersey type fabrics. I started reading online and found out at it is indeed the action of the agitator and I need help rectifying the situation.

I paid a lot of money for this washer. It was recommended by a service guy from Sears. It is only 3 years old. I dont think it cleans well at all. Energy efficiency? Not seen on this machine at all. It takes at least an hour for a cycle. It is super loud on the spin cycle. Now it is leaking and has that stagnant odor that front loaders get. Really! Waste of money. Will never buy a Maytag again.

This Bravos 300 washer has never cleaned clothes adequately. I have 3 sons who are athletic and this washer does not clean sweaty or dirty clothes even with extra rinse. Now my machine is 4 years and 3 months old and it needs a new bearing which will cost me $385. The repairman said this is a common repair in this machine. Maytag should be ashamed of the poor quality of this machine. I am now looking to by a new traditional top loader. These HE machines are a joke. I am contacting them to make a complaint and see if anything can be done.

We are extremely frustrated with this machine. It takes an extremely long time to go through the cycle, compared to past washing machines, even when it is working. It rarely completes the cycle and often goes back to wash and stops. We have no way of knowing if it washed or rinsed or what. To get it to finish, we have to turn the dial to drain and spin. The clothes always come out tightly twisted and tangled up and have to be untwisted and items pulled from each other....so they are extremely wrinkled! This is the first and last Maytag product we will ever buy. We HATE it!!! I would say it has been a lemon from day one but Home Hardware was no help when we complained. We tell everyone to stay away from this product.

I have had this washer 4 years...I bought this washer in May 2016. It makes 3 very loud noise as it moves into its next mode/cycle. Found out this is normal. IF, it is close to your living room, IT is loud.. I called again, saw that it was not filling up. 1/5/2017.. IT will NOT fill up to wash my clothes properly, clothes were still dry!!! Came out, (they sent a company near my area), said everything is right. I have tried, by sending messages, many times to get them to check. No one seems to care. The machine allows water to go out the bottom, rather than fill in the machine. I watched it myself. THERE should be a recall on this machine, definitely, something is sooo wrong.. I NOW have to put it on BULKY SHEETS full time, to get my wash clean.. NO energy savings there... BUT my clothes are finally clean!! Seriously, something is wrong...

One time at around yr 2 of our 10 yr warranty the repair guy removed my agitator, spline gone. Couldn’t find one anywhere! After a month of using a laundromat, I called the company in Montreal and they had the new agitator in my post office in 4 days. I am unable to wash anything that puts the Bravo washer out of balance ie: towels. The sides are busting out on the machine!! We have only had it 4 years so far. Not impressed! Does the warranty cover busting out sides? As it is a major part of the structure of the machine.

Purchased new about 3 years ago, doesnt clean, ties clothes in knots, leaves white spots from softener that doesnt get wet sometimes after cycle, some areas are still dry after untying. Now error code 51 keeps appearing, service man 4 times replaced rps sensor as directed, nothing changes. Need a chain to drag behind truck, no technical support from Maytag or whirlpool. Old ones of 20 years still worked good, gave to niece. Lucky her.

I just bought this piece of junk... Like everyone else I guess I didnt do enough research! I have had this washer for less than 3 weeks and just like everyone else I am so disappointed in how it tries to wash without water! I too have tried different settings. I had to wash a load 3 times... pausing it while trying to get the rest of the items wet. Its ridiculous... of course now to try and see if I can return it! Yah right... Home Depot does not have a good return policy and Im afraid I will be out 800+ with this washer. This is ridiculous! It really is.

This is was my first time experience to purchase Maytag Bravos XL (MWWB835DW) 5.3-cu High Efficiency Washer. I need it fast replacement to my front loader Samsung washer as it was recalled and had mold issues. I was looking for a High Efficient and Star Energy digital, glass top reliable machine. I may say that I was fooled by advertisement and promotion from the Advertisement and promotion from Home Depot. I did not know much about Maytag Brand but I was convinced by sales person and price promotion. Big Mistake! Huge! I am extremely dissatisfied with this washer, it doesn’t use enough water to cover the clothes! No matter which cycle you use, the clothes don’t come clean.I wash and re-wash my clothes and ending up paying huge water and electric bills as I have to use deep hot water wash each time and after rewash again! Not so High Efficient! After using this machine for just over 6 month all my white expensive towels turned gray and all my whites is no longer white. This washer ruin my clothes. Another problem that this machine doesn’t have small load quick wash and if you have a small load it will go through 50 minutes cycle and I still need another wash after all! If I would wash my king size comforter I still have to do it twice and it does NOT rinse all the water out! I thought I can do big load but this machine cannot handle big loads!My laundry days became a nightmare! I would not call this machine High Efficient at all! Company does bogus advertisement just to fool and attract consumers. This is terrible washer which make me think how possibly this machine is on the market and allowed to be sold? I did not notice problem till very late and I missed my 90 days return policy. Now I have to find another replacement. What a waste of money! I do not recommend this machine to my enemy. Please read reviews before buying this horrible machine. Do not miss your 90 days policy returns. Save your water and electric bills by avoiding Bravos XL. I am hoping that Consumer Protection will step in and evaluate numbers of complaints and will help those who were fooled and ripped off by such a false advertisement.

I purchased the Maytag Bravos XL washing machine because I wanted a top loader that was water saving. This washer boasts of a 10 year commercial capacity so I thought I was buying a decent machine. Unfortunately I have had a very disappointing experience. From the start this machine has not cleaned clothes properly. We circle clothes around the agitator and only fill the machine a third of the way full. This is the only way to ensure clean clothes. We use HE soap.As if this hasn’t been bad enough, the entire motherboard seems to be glitching out. It throws a different code each load and sometimes won’t start. Other times it won’t stop. It isn’t safe to use when we aren’t home or are asleep, making the time delay feature useless. Last night the machine ran for 2.5 hrs on a 1hr 30 min estimated deep water wash. I finally turned off the power and let it drain out after it insisted it had 45 min for the last hour.... this thing is a total waste of money. Will never buy another Maytag!!!!

So this washer, Bravos MCT cleans good not great. Saves water but clothes dont always come out clean or smell fresh. We have had it for just over a year and the control panel stopped working. Warranty is good for only 1 yr. UGHH!! It is all one unit so the complete circuit board had to be replaced. Half the cost of this washer new! I saved money by replacing it myself. Took 15 minutes. Very easy. Disappointing when you see this is a come problem with this model.

Like the other poor reviews here- this Bravos top load washer is the worst. So wish we had returned it!!! There is never enough water in the machine on normal cycle to get all the clothes wet so how in the world would anyone expect the clothes to get clean? Just ridiculous - and whoever invented this machine, plus those who tested it, need to have their head examined! Hate it so much.