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Buy Maytag Washer
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This is not a complaint but a love-letter. I know that todays Maytag Neptune is not the Maytag of old. But Im here to report that Im still using a Maytag washer that was built in 1982! The only thing wrong with my machine is that it occasionally goes off-balance when I wash heavy towels or blankets. Note: We inherited this machine with the purchase of a home in 1991. We were a family of 6, so this machine has done many heavy loads! Im looking forward to celebrating my Maytags 30th birthday, come Jan. 1, 2012. And I would love advice on how to replace it, eventually, with another machine that has just the basics - no bells and whistles, computerized control panels, etc.
The washer doesn’t have enough water to to get clothes clean. Even on deep water wash there’s is not enough water. It doesn’t get clothes clean, its very noisy. It takes a long time to was, even on short cycles. You can’t soak dirty clothes, it has a cycle for soak but it is not long enough. After about 3 months the lid licking doesn’t work and the progress lights remain on and never go off. This is the worst washer that I have ever owned. I just want to return it and get a different one!
I have owned this washer for 3 years and purchased it to match the Centennial Dryer and because of its advertised commercial grade components. The washer has just now turned 3 years old and has never been abused but I have been told the drum bearings are going out.
Have had Maytag HE washer for 4yrs, so far it has broke down three times. I contacted Maytag and they asked if I had bought extended service contract? No I paid $700.00 for this washer and had expected it to work a little longer than 2yrs before seal in door is cracked. Would NEVER buy another HE or Maytag product again!
I love the front loading machines. Fabrics dont get beat up like they do with a top loading machine with an agitator. My Maytag front loader doesnt have as many bells and whistles as others, but I love it nonetheless. Reliability was very important to me when I bought it, so I talked to a couple repair men to see if this was one they worked on a lot. When I found out they didnt, I bought it.
We had an old Maytag that we loved but Judy wore it out. Bought the new Maytag & dont like it at all. Takes forever to wash 1 load & never enough water in tub to clean anything. Cant regulate water level, time or cycles. Hate it but what can you do?
Rust on two year old Maytag Bravos washing machine - I noticed some rust along the inside lip of the washing machine lid and along the seam near the top of the machine about a week ago. I contacted Sears where we had purchased an extended service agreement. However, the agreement does not cover rust. I contacted Maytag and there is nothing that they can do either. The machine is kept inside the house in the laundry area. We have had two washers in the past 21 years that my husband and I have lived at this house that were much less expensive than the Maytag Bravo. They did not rust. This will be the last Maytag product we will purchase.
This machine (Top-Loading High Efficiency MVWB755DWO) does not clean, it only leaves soap and moldy residue on clothes. The Whirlpool company refuses to assist even though it was delivered less than a year ago. So much for warranties! Wrinkles clothes, wrings incorrectly and does not give you freedom to manage independent of technological controls.
Purchased this washer in March of 2016 for a family of 2. In July of 2018 had to have system board replaced. Now here we are beginning of 2020 and washer is making grinding noise and did not spin out properly. Will not buy another Maytag, a washer should last more than 4 years. Poor quality product. Do not waste your money!
Only 2 months after purchasing the Neptune Washer I required a service call as the washer was not draining. Technician replaced the pump and cleaned the drain filter. 4 months later the same issue happened. 3 months later the computer board was replaced and filter cleaned. Since purchasing this washer I have had to have 5 service calls to have it fixed. I called Maytag and they told me it is my fault the filter is clogged. Although the things in the filter are from my familys laundry the filter is located in the middle of the machine which requires the machine to be torn apart to clean the filter. This is a TERRIBLE design flaw which is NOT covered under the maintenance agreement as the service technician said this problem was caused by us. Maytag was the absolute worse to deal with as I have spoken to two levels of customer support managers and all of them said its my fault.
I bought my washer in 2016 and now it’s broke again. This is the fourth time! I’ve gone everything to take care of this and it’s a lemon! I will never buy Maytag again. I want to buy USA products but four times for repairs in three years is way too many. I guess it doesn’t matter what name is on it. My last washer was a GE and was still running after 15 yrs when I bought this one. Not one repair ever made on it! I’m telling everyone to stay away from maytag.
I wish we would have never bought this brand and model. Within a month there was a loud banging and the serviceman came out and changed a valve out but it just got a little quieter but never went away. 2nd issue is cloths ball up when your doing bedding. Not sure if they are really clean or not. 3rd when we take the cloths out of the washer we are still seeing soap spots where they were not rinsed very well. We are using the right soap Gain but we cannot wash cloths in the bedding setting. We have to use the extra rinse setting to get all the soap out which defeats the whole savings issue of this machine. It says when you do your monthly machine cleaning it resets the water level but there never seems to be enough water in the tub. Also if your doing sheets in the washer and when the spin cycle starts you have to hold your breath to see if its going to get out of balance which it does 50% of the time so you stop and move things around. Also we cannot put a whole lot of cloths into this big drum because they dont wash correctly. Worst purchase we ever made. With all the negative reviews you would think that Maytag would come out with some fixes but I dont think they really care anymore.
In July 2006, we purchased a Neptune Washer. The only problem we had with it is it does NOT spin the water out of the clothes after the wash cycle. This has been going on for about 4 years. In February 2012, we had a service person to examine the washer. According to the service person, there is nothing wrong with the washer. He said to put in clothing of the same type: All towels, all jeans, all pillowcases, etc. This is not the real world. This cost me a service call with no solution. On June 10, I called Maytag on my issues. They have no recalls or issues with this washer. They recommended another service call which I refused. I even offered the washer free of charge to the person I was talking to, but did not get a response. Never again will I purchase a product from this company.
I have a Maytag Performa washing machine (model no. PAVT234AWW) and called the Maytag parts department to order a plastic pulley for the main drive motor. I was told I would have to purchase the 189 dollar motor just to get the plastic pulley. After two days web searching and calling local appliance stores I found that Whirlpool who uses the same drive motor sells the pulley (part no. 21001108) for 9 dollars. The Whirlpool pulley is even made out of stronger plastic. I just wonder how many Maytag customers have had to purchase a drive motor like I was told I had to by Maytag just to fix a 9 dollar pulley. I got lucky and my problem was solved, but only because a local store happened to have this particular problem so frequently that they were able to help me out when Maytag should be the ones helping out their customers better. Thank you for your time.
I paid $958 + tax for a Maytag Bravos washing machine in August 2008. I live by myself, so the machine is not overused. Nevertheless, it began to sound like a jet airplane during the spin cycle. And then in May of 2012, it failed with error code F51, catastrophic failure. The machine was not even four years old. I called a certified Maytag repairman. In less than 5 minutes, he told me the cost to repair would be about $900, and then he charged $115 for the service call! A call to Maytag resulted in Im sorry, there is nothing we can do.
The Maytag Bravos washing machine (Model No. MVWB75OWQ1 Type 580) is the worst Ive ever owned. The low water level obviously is not sufficient to clean the clothes as the clothes come out still dirty. I pre-treat stains carefully and follow all of the directions and 9 times out of 10, my clothes come out with the stain still there. The clothes never smell clean. In fact, they have an odor. My t-shirts still have a smell of BO under the arms and some of my clothes still smell like my perfume. They just arent clean. I feel like we put our dirty clothes in this machine and they agitate around in a little pool of water for an hour and they come out still dirty. The machine frequently gets off balance and shuts down too. If I had the money to trash this one and go buy another one - Id do it in a heartbeat. Unfortunately - Im stuck with this piece of junk until I can afford to buy a new one. This was a total waste of money and Maytag should be ashamed that they have not recalled it and given its customers a replacement option.
I purchased this product at an authorized Maytag dealer sixteen months ago (Maytag front-Loading washer, model MHWE55OWW1) for approximately $1,500. The main bearing and drum are now shot. Maytag has acknowledged that it is likely defective. Notwithstanding their conclusion, Maytag has chosen not to offer a repair or replacement. The conclusion is simply that Maytag does not make a very good product, and any prospective purchasers can expect that they will not get any customer support for their products.
Like many I have never wasted my time writing a review, this time I have had it. Purchased all new appliances from Maytag, biggest mistake I have made in the last 10 years. Front loading washer is the main culprit. Doesnt clean clothes, have had to replace the rubber boot on the inside twice now, machine is only 3 years old. Maytag basically treats you like youre stupid, resend instructions like that will fix their broken P.O.S machine. I will never buy another Maytag and will be sure to let everyone know what a piece of garbage, from machine to company! Sad that the overall reviews on my machine are 1.3/5 stars on Maytags own website. Oddly, I cannot write any review on their site, Maytag must have realized what a POS theyve been selling and now block reviews. Im thinking that we should get enough owners together and file a class action lawsuit, maybe that would change their tune??? Never BUY MAYTAG, PLEASE keep in mind THEY are UNDER AN UMBRELLA with WHIRLPOOL and MANY OTHER MAJOR PLAYERS... Do not let them scam you the way they did me! If you work hard for your money spend it on a more reputable brand that will not try to stick it to you because they build junk!
Washer exactly 3 months old, will not work. Maytag can tell you nothing, they just want your money. They called a repair service in our area, never heard from them. Here we sit no way to wash clothes. And they say will charge to fix it. WHAT IS WRONG WITH THIS PICTURE. FO NOT BUT MAYTAG ANYTHING.
I bought a Maytag washer in June and its the worst washer I have ever had. It has been 15 yrs since I had to buy a washer. My last washer was a Kenmore which was great. The Maytag does not have a water control knob. It has auto sensing which is crazy. I know how much water I need to wash my clothes. The water sensing barely puts water over the top of the clothes which is not what I need. My husband works in the oil field and gets oily and dirty. The next issue is the agitator that agitates the clothes. This one is a joke. The agitator starts agitating the clothes before the water is over the clothes and then when it needs to agitate it does a poor job. I am so unhappy with my machine that I am getting rid of it and looking for an old type washer. Evidently you made this washer for white collar people who do not get dirty. This is definitely not a washer for people who have dirty laundry. I am so disappointed with Maytag. I thought this was a good brand.
I purchased a Maytag Dishwasher Model MDB7749SBM3 in January of 2014. I have had issues with the control board for the past month: lights come up at random; it takes 3 to 10 trials to get it to start and now it is dead. After reading many reviews on this site, I now understand what the problem is. I called Maytag customer service and they wanted to schedule a service call at $98 just for the diagnostic. I asked the Maytag associate whether the control panel issue was a common problem and she said she would research that but did not give me an answer. I am totally disgusted by this company!!! I would be happy to join a class action suit.
Maytag washing machine is the loudest machine Ive ever heard. It doesnt wash the clothes well leaves spots. We had a new barrel put in and it still walks across the floor. The water level doesnt come up high enough, makes grinding noises and it takes forever for the wash to be done. How can you say its an energy saver if it goes on for an hour or so. Very dissatisfied and pissed off.
I like Maytag but my low water no agitator washer does not do the job as well as it could. Also if a coin gets in the washer it is very hard to get out of the crevasse in the tub area. Most people from time to time have some change ending up in the washer...it should be easier to retrieve.
My Maytag top loading washer, 4 years old, stopped working in the middle of a wash cycle. Registered Maytag repairman did a diagnosis and finally identified the problem with the control board. The cost of the control board would have cost almost as much as the original wash machine especially since I had to pay for the current service call and labor (to diagnose the problem). After having read a number of other reviews from dissatisfied customers, I will not buy another Maytag product. I was under the impression that Maytag produced a superior appliance but was disappointed by this experience.
A company who sells a washer that makes washcloths/towels smell musty as you take them clean from the drawer should be ashamed and refund everyones money!!! I have always love Maytag/Whirlpool products until this piece of trash washer. My husband, who is retired from Maytag, gets a very nice deal when buying their products under the VIP program. However, how nice a deal is it when you have musty/sour smelling towels after washing??? Ridiculous! Seems that when the washer went to no agitator and water/electricity saving they forgot what the purpose of a washing machine was. Im very upset and would NEVER recommend Whirlpool/Maytag products to ANYONE!
Last August I bought the Maytag Bravos XL. I have had 3 repairmen try to fix my problems with it and they cannot. The problem is, they cant fix an appliance that isnt designed correctly! Without water, one cannot wash. Dont be mislead that the huge area inside can be used for large objects like sheets and comforters. This machine is MUCH harder on my sheets and comforters than my old machine with a center agitator. I have shredded rugs, holes in sheets, black lines on clothes and a chlorine dispenser that puts spots on everything. The detergent dispenser hardware is rusted as well. Folks if this machine was an automobile, IT WOULD BE RECALLED!
Bravo XL - This is the worst washing machine I have ever purchased! Loved it at first but after a year or so we couldnt wash a full load without error messages. Then we couldnt even wash one pair of jeans without an error message. Called to have it repaired and $300. Later the bearing was replaced and the washer worked wonderfully once again. Less than a year later and we are back to having a non functional washer. Cannot wash anything without the error message. Customer service is absolutely no help. For such an expensive washer and supposedly a good brand, this machine is a real disappointment.
Water saver feature is horrible. Never enough water. Doesnt get anything clean, even if you soak it overnight. I am buying a new washer and it wont be a Maytag.
Do NOT buy a Magtag washer. I purchased a brand new washer from Lowes in 2017. The washer gets stuck in the wash cycle. When I called Lowes, they said to call Maytag, who sent a service person out. The service person recalibrated the machine never ran a cycle and left. We had to call two more times after this for the same reason with the same result where the serviceman left without running a cycle. This was all while the product was under warranty. Since I had three service calls, I called Maytag frustrated that this kept happening to a new product. I was told there was nothing they could do, but if it happens again to have the service guy come back out. When the warranty runs out, I will have to pay for the service tech. Unbelievable. Save your time, money and frustration and buy a Whirlpool! I dont know how Maytag gets away with selling defective products.
I purchased a Top Loading Maytag January 2019 (High Efficiency Washer) and I have had problems with it every time I do laundry. It doesnt matter what cycle I have it on. It doesnt fill properly when I put it on deep full. It tangles my clothes so I have to untwist them when I take them out. It has torn some of my things due to twisting. Some areas of the clothes dont even get wet. Some areas also do not get rinsed properly and I have to repeat the cycle. I have had repair people come out and they cant find anything wrong. I am so unhappy with the washing machine and Maytag just ignores the issues I am having. Im going to have to give it away and get some other brand. I am just devastated that I spent all of this money and clothes are getting ruined.
Maytag WASHING MACHINE MVWC200XW - Will not clean our clothing. We have been tolerant of Maytags disregard for the people who have trusted their product and name over many years. No longer will we purchase a new Maytag or Whirlpool product. They say third time is the charm but I can not afford to take the chance. I wish them luck, they will need it.
I have a Maytag Neptune (model number MAH5500BWW and serial number 85981207AE). On February 22, 2012, the washer started smoking and a burn smell was apparent. Fire department was called. They pinpointed issue to the washer. On February 23, 2012, I spoke with Brenda from the Safety Department. She prioritized a diagnosis from a local certified technician. On February 24, 2012 , the technician diagnosis was defect motor and control runs hot after load. Then Lorna from the Safety Department stated they will not cover part/labor.Machine is
Before you purchase a Maytag washing machine...from anywhere (I got mine at Home Depot), think again. This machine doesnt wash clothes, it doesnt rinse clothing. What it does is takes forever to fill up the tub then it doesnt even come close to filling it to where all the clothing is covered for rinsing or washing, then it just stops and sits there for a few minutes (??) and then it proceeds to empty the tub and youre supposed to feel like your clothes were cleaned.Not in a million years will your clothing get cleaned in a Maytag washing machine. Youve been warned...dont waste your money. Go to a used appliance shop, but the best one they have that does NOT have the Govt. regs built into it, and be happy you saved as much money and did NOT have to go through all the frustration and hassle everyone else has that bought a new Maytag washing machine.
Same thing as everyone else. The motherboard/control board, the main face of the washer went out and this part isnt covered on an $800 commercial washer after only 3 years of residential use on a commercial washer. Menards refused to swap it out, saying this is Maytags issue. Maytag boasts their 10 year warranty and labels it right on the motherboard as a 10 year warranty, but the motherboard isnt covered? If the main computer isnt covered, What is covered? Just screws? I called Menards and got nowhere. Called Maytag and held for an hour then had to hang up so I can work. The warranty is extremely misleading and is the reason we bought this particular washer, because it says 10 year parts warranty right there, but Maytag conveniently doesnt consider the main control board a part.
We purchased a Maytag washing machine top load (#MVWX550XW) on 12-20-2010. The switch on the machine that starts it running when you close the cover went out under warranty. They put a new switch in and it only lasted a while. I had to pay this time, $240.00 for repair. Now again, 1-2-2013, the switch is not working. I think that it is a lemon. I called the company and they will not cover the cost. Instead they want to sell a warranty for over $300.00 for one year and then if I purchased it, then they would fix it.If I did that, I would have more money into the repairs then what the machine cost ($583.44). Isnt there a lemon law? It looks like I will have to get rid of this machine and buy a different brand. Yes, Maytag has let me down. I cannot recommend their products because of the quality and answers that they give. I cannot afford an attorney, which leaves me upset when somebody wont cover the cost of the third repair.
This one of the worst purchases I have ever made! Paid over $850 in March, 2015 for the Maytag Bravos XL. At first, we experienced leaking and now there is a terrible banging and clanging noise! Had an appliance repairman come to see what was going on. Apparently it needs a hub replacement and bearing replacement. Was told by two companies that it is not cost effective to fix it due to the amount of parts and labor.Aside from this major issue, I never felt that the clothes came out clean. Many times, the clothes would come out with detergent all stuck to the clothes and had to be rewashed. The softener and bleach dispensers are not removable and it is nearly impossible to get all the way into the cup in order to clean the mildew that builds up. The fabric softener dispenser always had gummed up chunks.Called Maytag several times to no avail. Was basically told - too bad its out of warranty. I have never heard of a washer giving out after 3 years! The worst part is that I have searched many places on the Internet and apparently the bearing problem seems to be a common issue with this washer. I purposely bought an American made product and am extremely disappointed in not only this product, but the company as a whole. The customer service department is awful. I will NEVER purchase Maytag or Whirlpool ever again. They lost my business for putting a terrible product on the market and refusing to acknowledge flaws. Interesting that this model is now discontinued, but they refuse to acknowledge the problems. Stay away from Maytag and/or Whirlpool!
Very dissatisfied with Maytag Washer Mod MVWB835DW0. This Large Capacity machine does not adequately clean a large capacity of clothes. In order to get a half decent wash performance from this machine, fill the machine only 1/4 full. Even using the recommended manual, I was very dissatisfied with the way my clothes looked after washing them with this machine. While I have been unhappy with the performance of this machine since purchasing it. What motivated me to leave this review is when my pants had the same sand debris on them after the wash as they had before the wash. I will be looking for a new machine this weekend. IT WILL HAVE AN AGITATOR TOWER!
Top loader Maytag Bravos type 588-03 - This washer is extremely slow and does a very poor job of cleaning. I use the recommended detergent (I use Tide HE) and follow the directions being careful not to overload. I can tolerate the slow operation I guess, but the poor cleaning is a real problem. When I put a plastic shower curtain in it, no clean happens. I just throw them out and but new every time. I will definitely go back to a Kenmore with an agitator.
I bought a top of the line Maytag commercial washer. We had a number of service calls replacing parts, gear box etc. Then, they finally replaced the machine and all the same issues happened again. They will not take back their machine or refund me my almost $1K paid. The washer squeals when it starts washing and clunks all while agitating - I can hear it upstairs. After yet another service call (#11 now and no salary replacement for me) the result is that Maytag says when the temp in the house is 67 or lower, the parts in their machine expand and contract and will make noise. No fix, no refund oh, and no one you can contact by email in Canada to help. Moral of the story, dont buy Maytag.
I will never buy another Maytag Product in my life again. The Bravo is the worst of the worst washing machines ever. They claim to save on water but the electric it uses is terrible. You have to be a magician to untangle the clothes. Anyone who had anything to do with the workings of this machine should be fired.
We have had this machine for too long. It starts banging and making tremendous amounts of noise. We have balanced it and tried loading it in different ways but when it starts to spin it apparently tries to even the load somehow that results in very loud noises and movement of the washer in the laundry room. Terrible machine. If we could afford it we would trash this one in a heartbeat and buy a different brand.
Besides the fact that it barely agitates or turns over the clothes even on deep fill (which we need every time otherwise a whole HE cycle goes and the top clothes remain DRY), the oh-so-fancy power button stopped working at less than 2 yo! And guess what, because it is not a button or knob, but control panel sensor button you hover over to turn on, the fix is to replace the $400 little control panel box. On a $600 terrible washing machine! We trashed it and bought something else without a faulty button system. Very unhappy. Do not buy this.
This washer is the worst piece of junk I have ever purchased. From day 1 it never cleaned my clothing. It was too much money to call a repairman so I have lived with it since October 13, 2013 and I have finally been able to buy a new washer this week. My husband would come home from work and ask me why I put dirty clothing in his drawers, he said his clothes stunk and were stained. This washer just did not clean the clothing. It didnt use water. I cannot say how many times I would open it after washing a load and the clothes were dry. It saved water alright, it didnt use any and it was installed properly. If you are going to purchase a Maytag Centennial, run. Dont walk. Run, fly, look the other way, just dont buy this HUNK OF JUNK! I cant even sell it, so we will sell it on eBay for parts just to recoup some of our hard earned money! MAYTAG YOU SHOULD BE ASHAMED OF YOURSELF!
Model# MVWC200BW1 bought in 2015 tangles/stretches clothing. This machine is/has been a true disappointment. The agitator wings are not attached at bottom allowing clothing to get caught and as the agitator turns, so does the clothing causing stretching and severe tangling. Poor design compared to the agitator that would rise and fall - those got clothing clean and did not ruin them. I cannot trust this machine to moderately cost clothing for fear of their demise. The lock-down mode is not convenient for those last minute added items. Will not be buying Maytag/Whirlpool ever again when another machine is purchased. This is a piece of rubbish!
We bought top load washer model # MVWC425BW1 at Lowes brand new 9/22/14 for $493.93. On 11/23/2017 it stopped working and would not even come on after lid locked. Found out it needed new parts that would cost us over $300 to fix and we could buy another new washer for $400. We are very disappointed that this washer with only two people only worked three years when we thought we had bought a reliable product that would last. Sent several messages in November but no response till today 12/13/17 after filing. BBB complaint filed and they decline to do anything. So this company just wants to sell products but has no customer service. They only give a year warranty. Of course if the product is not going to last they want you to buy more.
Brand New 2019 Model 465 Washer and like others are saying is a piece of junk as they do not fill the drum with enough water even on the Deep Water fill option. The laundry does not circulate and nothing gets clean. Maytag is really poorly designed and manufactured these days and a complete Rip Off!
I purchased the Maytag Bravos 400 series top load washer about 4 years ago. Paid over $1000 for it, on sale. Its bearings started grinding within four years and the seal is gone which has resulted in water leaking out through the bottom of the machine. VERY expensive to repair and ultimately not worth it. Pretty disappointed that Maytag products reliable for such a short period of time and must then be kicked to the curb. NOT a quality product.
Magtag Bravos Washer top load Model MVWX700XW1 - I purchased my washer in June 2011 with the understanding that this was the best washer for my money and needs. I have family of 4, and laundry is a continual cycle at our home. I had the washer delivered and installed by the store where it was purchased. I was pleased with the machine even though the clothes were extremely wrinkled after each cycle, but the salesman was kind enough to tell me this would be so. 21 months into use, I had a water leak from the internal cold water valve. It’s not covered by warranty; I had the valve replaced. Within 2 weeks, the machine would not spin out the clothes; if it did, they were still wet, or would stop mid-spin cycle and start rinsing again. It took 2 hours to wash a 37 minute hand washables load this past Saturday, 4/6/2013, not to mention the other 4 hours washing to regular loads just to get the machine to rinse and spin. The service technician has spent the past 2 days at my home trying to repair my machine to tell me today that it is not the lid lock, but the master control panel which is still not covered under the manufacturer’s warranty. To say the least, I now have to purchase a new washer as I have invested $250.00 for a valve and the control panel is $275.55 plus labor.This machine is the biggest waste of money that I have ever spent. I have been a loyal Whirlpool customer having owned two other Whirlpool machines, each lasting 17-18 years each. I do not abuse my appliances, overload or in any other manner try to destroy a machine for personal gain. I do, however, feel that Whirlpool/Maytag needs to recall these washers or cover the parts beyond what is written. I have read numerous accounts of these and similar issues by others, yet the company will not stand behind their appliances. Really!
I purchased a Maytag Bravos 500 Series HE washer. 3/2013. The machine sensor started giving problems less than 2 years after purchase. The sensor is not working. The wash lights stays on, and the clothes are not cleaned. I have to manually turn the dial to put in on the rinse cycle and then turn the dial to the spin cycle. Its a piece of junk. I called Maytag twice and the only thing the representatives on the phone say: I will send a certified technician to see whats the problem. Price: $129.00 service call and additional costs for labor, parts, etc. Maytag had a very good reputation for its products. Will never buy anything Maytag or any products that fall under that brand.
This Maytag bravo washing machine is the worst ever machine I have owned. I bought it new, and shortly after the 1 year warranty expired, I started having problems with it. I had a repairman come out. All he did was take out the trouble shooting guide, press a code, and wait. The machine told him that each function worked. Even though it did not work properly. He hid the trouble shooting guide inside the machine, so I cannot get to it. Now I have so many problems with this machine, that it takes me all day to do 1 load. This thing makes noises that I have never heard from a washing machine in my life. I would never buy another Maytag product, nor do I recommend anyone else to buy one.
Failure to drain after 3 years. Was disappointing so repairman fixed problem, a fuse, in 3 minutes but charged $300! Since then I make my own repairs and have had no problems that I can complain about. Both Maytag Neptune drier and washer have worked well. Buzzer just failed.
I bought a Maytag Neptune top load washer in 2002. It worked fine (with the exception of smelly clothes) until October 2011. Since then I tried replacing two new clutch assemblies, a new outer tub and bearings. What we were just told this week: it needs a new spinner. Finally throwing in the towel and taking the $500 credit from Sears and buying a new washer. And I can guarantee I will never buy another Maytag product again!
My husband purchased the Bravos XL washing machine less than a year ago at Bensons Maytag in Peoria, Illinois. Within months of purchase we noticed our clothing coming out with stains they didnt have prior to washing. After hundreds of $$s of clothing ruined we realized it was due to the fabric softener dispenser. We cleaned the machine multiple times & ceased using fabric softener. No luck.Today I finally had enough & called Bensons service department. The fellow I spoke with told me, You are not supposed to use fabric softener with the Bravos XL. I asked why a $1000 washing machine would have a dispenser you were supposed to use. He told me it was because people like to use it BUT you werent supposed to use it. I asked, Why would there be a dispenser if you werent supposed to use it. He told me the salesperson should have explained it during the transaction or I should have read the owners manual more thoroughly. I asked how I needed to go about correcting the problem & he told me to clean out the machine with really, really hot water. I explained we had multiple times.He didnt have any other suggestions so I asked about setting up a service call & requested he access my information so we could verify the warranty. He confirmed the unit was under warranty. I asked to schedule service & was told there would be a $50 service call fee. I told him, I would figure that would be under warranty to which he explained it would only be under warranty if it was the machine ruining my clothes. I asked, What other reason would there be for my ruined clothes and he told me if the laundry was being ruined because I used fabric softener it would not be under warranty. So I repeated that saying So you are telling me if the machine is ruining my clothing because I used fabric softener it will not be under warranty? and he got flustered and basically said he didnt exactly say that and they couldnt confirm anything until a tech took a look at the machine. I told him I would have to speak to my husband.So this is my question... why on Earth do we have a company building $1000 washing machines WITH A FABRIC SOFTENER DISPENSER if you are not supposed to use it? I have never, ever, EVER had a washing machine do such a lousy job. I have never, ever, EVER been afraid to put clothing in a washing machine... not even in a cheap, crappy laundromat. Shame on you, Maytag!
I hate my new Maytag washer and wish I had never purchased it. Theres no way to control the water level in it, and on sensor mode, the clothes are barely wet and rubbing against each other creating wear. Things come out with soap stains and twisted up so tight that I dont believe water got close enough to the dirt to carry it away. Dont waste your money.
I purchased a Bravos washing machine 3 years, 9 months ago. It has stopped working, bad bearings. How can a major appliance fail after three years for bad bearings unless the bearing were bad to begin with??? The repair man knew by the sound the problem was bad bearings. The washing machine sounded the same as it always had, which means the bearing were bad from the start. My first washing machine, a Kenmore, lasted 21 years and a few months. How can you produce such a terrible product and expect I as a consumer would buy another Maytag product or recommend a Maytag product? Not to mention what will now enter a landfill someplace, terrible!
White clothes come out with some sort of grease stains on them and darks come out with a detergent white scum on them. I have to put them through twice to get the scum off and I have to scrub my whites by hand. So much for your new type washers. If I could find a washer with an agitator and water saver on it, I would buy it in a flash and get rid of this so called newest thing on the market. I have to put a cleaner through it every 2-3 weeks that costs me $10.00 for 3 pucks and having to rewash my clothes does not save water or time. There is a lot to be said for the washers that had water saver on them. First of all, I could open the lid during the wash cycle and add another item. (2) I could use the last of the 2 rinse cycles from my white clothes to start a load of dark clothes, that was truly a water saver and both loads were sparkling clean. Every women that I have discussed these new machines with (both front loaders and top loaders) say that you and other companies that think you have improved wash day for women have definitely not improved it but rather made it a nightmare. Absolutely hate this product. I hasnt given me a moments satisfaction since we spent the $1,000.00.
We currently have had our Maytag washing machine for approximately 15 years. The first thing we noticed was how user friendly it was. Also, the options that came with our washing machine met all of our needs. The second thing that we were excited about was how quiet it was. Our previous washing machine could be heard at the back of the house and was constantly out of balance. The third thing we noticed was how much cleaner our clothes were. Our clothes smelled better and had less wear thus saving us money. Speaking of which, the machine is an energy saver. One of the most significant attributes I can attest to is how reliable it is. There has never been an issue that required repair services. I am sure our Maytag will be in service for years to come. c
Bought the Maytag MDSH969AWS1 in Dec. 2010, and it quit after 4 and 1/2 years. Ironically, replaced a perfectly good 20 year old GE model that ran great for this piece of junk. I tried to diagnose the problem: the washer fills, but when the cycle is supposed to start it just hums. Then you have to drain it. So I think the problem is the motor or capacitor. The parts are stupidly overpriced, and Im not even sure if that is the problem. It could also be the electronics board (Ive heard of the problems with these on this brand). So instead of risking wasted time and parts Im junking this, er, piece of junk. The stainless steel door was rusting on the bottom too. American made crap! Bought a fancy Samsung to replace it, and will NEVER buy Maytag again. Im old enough to recall the lonely Maytag repairman -- Itd give him a swift kick in the rear for being associated with such a shoddy brand. Maytag, its the Dodge-Jeep of appliances.
We have had a Maytag Bravos XL top load washer less than a year. Big Mistake. It was JUNKYARD ready when it came out of the box. Does NOT wash clean. Weve tried everything.The agitator looks and acts like a toy. Will not run enough water to wash anything. We had a LG front load before and its hard to get use to having dirty clothes. NEVER AGAIN.
My Maytag washer has been a problem since we bought it. Maytag washer has been repaired 3 times. Stopped working again. I am 78 years old, I have take myclothes to the laundry mat. First, waiting for the repair then waiting for the parts. If Maytag stands by their product they should replace it.
We have had a Maytag Bravos washer for a while, which has a see-through top load lid and a very small or low agitator. I have to say that I really miss the old fashioned agitator which makes all the clothes being dragged underwater and scrubbed well. We have watched the loads being washed in this washer many times and the clothes are not being swished around very effectively. You feel like you need to help it getting the clothes washed as it seem like it just sit in the same place throughout the cycle. The clothes ends up in big knots around the edges, and you can see the same towel sitting on the top during the 2-minute rinse cycle, never getting completely under water. During the wash cycle, the lid gets locked, so you are not able to open it up to untangle or move towels around if it has gotten unevenly distributed. The wash cycle is very quick, so all in all, Im not sure how clean the laundry really is when its done. We will never buy this kind of washer again.
We bought a Maytag Bravo washer and after less than 6 months of use, it stopped working with an F51 or 53 error (cant remember which because its been a month now). After looking online, it seems that almost everyone who buys this gets this error and has to have a part replaced! And Whirlpool hasnt recalled the faulty part even though everything Ive read says it should be a recall.Its now taken over a month to get a repair person in to fix it. From the time we called Maytag, to the referral to the service person, to the service appointment, to waiting over 2 weeks for the part to come in, its been over a month with no washer. This is unacceptable Maytag! The repair company is finally showing up tomorrow only after 3 left messages from us.Either build a better washer or stock your replacement parts with the local repair companies and you should be reimbursing your customers whove spent a lot of money at the laundromat after spending between $700 and $900 on your washing machines.
Ive owned my Maytag Neptune front loader since 2003. Since then, the whites have either turned gray or yellow. Ive tried minimizing the use of Tide HE, maximizing its use, and I still get the same results. Can anyone please assist me with this major problem? Ive owned Maytag appliances since the mid 60s, and I know the quality isnt there anymore.
Apparently the Maytag Bravos HE top loading washer is poorly designed. We have sparingly used this washer for approx 3 years and it began to make a horrible noise in the spin cycle and then to give us UL error codes. After searching on the internet we discovered that the seal around the main spin shaft and the bearings were bad. Inspection under the machine revealed a terrible rust and grease spot and splatters of rust and grease on underside of unit. This is a typical problem and this machine should have been recalled or at the very least repaired by Maytag for little if any cost. They now make a kit to fix this problem, but this should not happen after only 2-4 years of use on a $700+ machine. Very, very disappointed with Maytag! Customer service, of course, offered us nothing as pathetic 1 year warranty was expired. Ten year on the tub, like anything will go wrong with that.
I purchased a Maytag model 4000 Front Loading washer in April 2010 and in May 2011, the tub bearings went out which is a $600 repair. Now in January of 2012, the tub bearings are going out again. Neither Lowes nor Maytag are willing to do anything to remedy the situation. Do not buy Maytag and do not buy from Lowes. Their major appliance buyer has to know about this and continues to retail a product not fit for its intended purpose.
We purchased the Bravos X washing machine on Feb. 9, 2012. I had a Maytag for 30 years before this one and did not have any problems. My model # is MVWX700X. I have given it sufficient time to get used to it. I have tried all cycles for my whites and am not satisfied. I use Clorox in the receptacle and I have only used Tide HE. I spot treat all of our underwear, which is changed every day, and it always comes out unacceptable. I am so disappointed since I was so fond of my old one and only thought I wanted another Maytag. At this point, I would never recommend this machine.
This has been the worst washer I ever bought. First the washer does not fill with water even on the deep fill function. It pours little water and washes the clothes with basically no water. The sensor for the lid broke less than six months of using it, soap residue is left on the clothes. I do not recommend this washer at all.
We bought a Maytag washer in 1987. It worked beautifully for years. The Maytag Centennial Washer we have now is sub-standard. It takes a full hour or more to wash one load. No quick wash feature. Today I filled the washer with soap, clothes, and pushed the button to fill it. It filled and inexplicably drained, wasting my time, water, and laundry soap. I regret buying this washer.
We purchased the washing machine (MVWB400VQO) on July 9, 2009. Now we must buy a new washing machine as this one is apparently beyond repair, or else the repair costs will far exceed what it would cost to purchase a new machine. We are completely disgusted with its failure, as we paid $822.36, with the delivery fee and the tax. We expected that this machine would last for years, but here we are, 42 months later, having to again invest in a washer. Now that we have a computer and are able to browse your performance reports, we wish we had been able to read them before, in which case we never ever would have bought it at all.Yesterday it spewed water all over our basement, flooding things that should not get wet, providing an atmosphere for encouragement of mold and rust. The motor is gone as the housing is cracked, which was caused by debris getting into it, something that we could not have known or prevented. This is very poor design by your company, in our opinion. We called some repairmen, all useless as apparently the whole machine would have had to be completely dismantled at a rate of $84.00 per hour, and he could not tell us how many hours that would take, to say nothing of finding a new motor for the thing.We will never again buy a Maytag product as they are expensive with a too-short shelf life and there’s nobody who cares when you need help for something that should not have happened at all. I understand Maytag is really not the good old dependable Maytag we used to know and love at all, but rather is now owned by the Whirlpool Corporation, whose products we will never purchase either.I know why that lovable old Maytag repairman we used to see on TV is retired. Its because he could no longer stand the quality (or lack thereof) of the appliances that you are now producing. He is probably home, hiding his head somewhere and hoping nobody will recognize him. And what, kind sirs, do you have to say about this? Thank you in advance for your prompt reply.
Dark clothes are left with residue on them, have to run another rinse cycle to get them clean. Been having this problem since we first got the machine. Anyone else having this problem or got a solution to fix it?
Purchased this washer at the end of August and it was delivered the first week of September. On September 27th the rubber seal around the door somehow got tangled in with a shirt and was ripped off (absolutely no idea how that even could have happened) and spilled water all over the floor. I called Maytag on Sept 27 and they had a tech out here by October 2nd which was great. However, even though I had told them the problem and that the rubber seal was damaged the tech didnt bring one when he came. I had to call them last week to find out what was going on - they had the tech call me and he said that the part had just shipped and he should have it by next week - Today, I had to call again as there was no follow-up from the tech and was told that hopefully the tech will come on October 21st once he gets the part as he hasnt received it yet. I regret purchasing Maytag, as I had heard they had better service (local techs/parts warehouses) than LG or Samsung but that doesnt appear to be the case. 3 Weeks to repair a $1400 washer that I used for about 4 weeks is unacceptable. On top of the inconvenience Ive had to spend $40+ dollars a week at a laundry mat, plus waste my time. One star service.
This machine is the worst! I purchased this Maytag washer 2 years ago and the machine leaks from the left side bottom. I called Maytag and they said I need one of the techs out to check the machine and the cost was going to be $115 so I agreed even though was not too happy that there is no guarantee after 2 years. The service tech arrived. He could not move the machine himself and was a little angry so my wife called a neighbor to give the tech a hand after looking at the machine. He called if office to help him diagnose the unit and said the drum seal was bad and it would cost $315.00 so my wife agreed but at the end of the transaction my wife asked the technician, Is it guaranteed that this would fix it? He replied there is no guarantee but we still have to pay to try... What kind of diagnostic is this, Im very unhappy with this company. 1st the machine sucks after 2 years to start leaking and 2nd their service dept. sucks also... stay away from Maytag.
All of my brand new white wash cloths have black stains on them. They look like mechanics use them to check the oil. And, my white denim capri pants have weird stains on them. This washing machine is a joke. It may be water efficient, but sacrifices cleanliness and stain removal. Maytag should recall this ** Queen.
We bought the Bravo XL set 11 months ago and the washer leaks all over the place.. Called Maytag and had the repairman show up. Upon arrival he told us these were the worst machines to buy and would never recommend to anyone. He also said that business has been great due to all of this.. He checked the washer and said the water pressure was too high and lowered it. He couldnt find anything wrong with it. After he left I started a load and sure enough it was the same. Called him right back and he said to call Maytag because he was going to another repair job. I called Maytag again and they said to call the repair guy.. Never again will we ever buy Maytag.
18 months old washer breakdown #6 - I purchased a new out of the box washer from Aarons model #MVWC7ESWWO and since Ive owned it, it has broken down repeatedly with the same problem - a water inlet valve. As a child seeing the commercial with the repairman with nothing to fix played a part in my purchase, I couldnt be more unhappy. With a family of five, there is laundry and not having a reliable washer does present a problem. I sent you this while waiting for the part to arrive from Sears. Sincerely, an unsatisfied customer.
We were replacing a 4 year old Whirlpool Duet washer (bought on recommendation from sister-in-law) that needed the third repair and was putting holes in our clothes. We had purchased the warranty (which we had never done before) so Lowes gave us the choice of machines and we decided to go with the Maytag Bravos. Lo and behold, were still getting holes in clothes. Several repairman told us the issue is common and is caused by the force of the water flowing into the machines plus the rapid spin cycle which pushes the clothes through the punched holes in the tub and the clothes catch on the metal on opposite side of the tub. Turns out sister-in-law had the same problem with her Duet and (not knowing I bought the Bravos and had the same issues) bought the Bravos and also is still getting holes. So I know its not just me.We also have problem with the machine not putting in enough water so clothes do not come out clean. In fact, a lot of stuff comes out with areas that havent even gotten wet during the wash cycle. I just want an old fashioned machine with an agitator that fills the machine fully, washes my clothes and doesnt put holes in them.
My washer is just past warranty and making horrible sounds! I have always liked Maytag but their quality is bad. I wish I had read reviews before purchasing my washer and want to tell anyone reading this to NOT buy one. My last Frigidaire washer lasted 15 years with minimal repair. Shame on you Maytag!!!
I bought a Maytag washer January 2016. We recently had a issue with it so I logged onto the Maytag website and found a service provider to come see what was wrong. I had to pay a $100 fee for them to come out and look at it. I was told that the transition went bad. The parts were under warranty however I would have to pay for labor, which would be $325. Called Maytag and was told because I did not purchase an extended warranty there was nothing they could do about the labor. I can buy a new washer for $500 why would I spend $325 to fix? Already lost a $100 for them to come out to tell me what was wrong. Completely not right. A washer should last more then 4 years! Do not buy any Maytag produces. Will not last!
Maytag used to have a reputation for quality. Their low water energy efficient Centennial is a waste of money. Half of the time clothes come out wet and most of the time they are still dirty. Also you are only supposed fill the tub 1/4 of the way with clothes so you end up doing 3 times as many loads per week. What genius came up with this idea? Save your money. You would get better results washing your clothes in a tub with a washboard. Seriously!
I purchased the most expensive stackable set available. After 3 years the Maytag Front Load Washer is dead. Wont turn on or receive electricity. It stopped in the middle of a cycle so I have an entire load locked inside. A repair person came out and confirmed $600-$1,400 to replace computer electronics. Right on the front of the machine, there is a shiny tag displaying 10-year Warranty. I live chatted with Maytag. Only the drum and some other ridiculous part is covered. She told me to call the 800 number to speak with a customer rep. After trying 2 times and being put on hold for over a half hour, I hung up. I WILL NEVER BUY A MAYTAG AGAIN!
The engineering of all these new machines are totally useless. Bring back the old tech. They DRY wash, NO WATER, they take forever to finish, wasting energy, clothing not cleaned. They are very noisy, doing nothing. Time to recall all of these units. They are totally useless.
We bought the washer less than a year ago. The washer became off balance with an average load of jeans. The washer shook so violently that it cut our floor, busted our wall, and broke itself. Water covered our floor! We have now been over a month with no washing machine (still paying on it, by the way). We have had to pay to get our clothes washed in the last month = EXPENSIVE! The repair company has been out to our home twice, broken high-quality tools trying to repair the machine, and told by their higher-ups that the washer can still be repaired. Customer service only tells us that we have a repair warranty and the first repair has no time limit.
Dishwasher cleans well, but the control console has failed again & only responds to two functions. After replacing the console a couple of years ago with a new unit I thought it was done (it didnt get much use). Is there any recourse for this complaint? All I want is a new console panel. Maytags brand is apparently only good on the commercials. Very disappointing. Also, the top rack is very awkward & is only good for short glasses etc.
The lid on this washer cracked twice. It is made out of plastic and is now discontinued. The lid cracks no matter how gentle you are with it. It is just over a year old and will have been serviced twice. The lid has to be ordered and you have to wait for a week. Maytag will not offer a new machine.
I bought this machine a year and a half ago. The entire drum and spin motor need to be replaced. Maytags warranty only lasted 1 year. I bought it at Home Depot, and also purchased the extended 5 year warranty. The extended warranty is as bad as the washing machine. I am now just 2 days shy of 4 weeks of trying to deal with both parties. Ive had to take my laundry in to have it done. The cost of the laundry, the cost of the machine, and the cost of the warranty is more than $200 more than what Home Depots Extended Protection Plan is willing to reimburse/refund. Home Depot does as much as Maytag when it comes to standing behind what they sell. An $800 washing machine only good for 18 months, really???
I purchased by Maytag Bravo from Lowes exactly 1 year ago when the gearbox failed. There was a loud grinding sound as the washer tried to shift from wash to spin. Reading through some on-line reviews and complaints it turns out that this is not a new problem and has been known to Maytag for some time. I specifically bought a Maytag because of their prior reputation for quality. Unfortunately, my information was out of date. It is so sad that a company would compromise such an outstanding reputation.
I have had this washer (Maytag Bravos) less than a year and it does not clean my familys clothes at all. I have had to throw away clothes that are stained and ruined because this washer does such a poor job of washing. For the cost of this appliance, I thought it would do an excellent job, only to be disappointed. I have owned other Maytag appliances without a problem. This one is a disaster and has turned me against Maytag.
MY MAYTAG WASHER and DRYER ARE 17 YEARS OLD. THEY are FRONT LOADERS WHICH I THINK MAKE A DIFFERENCE. I BOUGHT MAYTAG because I had trouble with Whirlpool products that didnt go the test of time. The only problem I have with my washer is the mildew.
This washer (Model# MVWB765FW1) will not wash your clothes. Its not designed to give enough water for washing. That means some clothes will still be dry after agitator cycle; seriously. Thank you Maytag for going green! The repairman will tell you the machine is working according to design. That is true but the machine is a fraud as a clothes washing machine. The weight of the clothes in the tub tells the computer how much water to apply; good luck with that. We learned that if we add a bucket and a half of water, the clothes will come clean. Do you want to do that? Maytag used to be a good name.
Maytag is a reputable company and my centennial washer has been going strong for over 6 years. My only complaint is that if it gets slightly scratched by objects placed on top temporarily, it starts to rust there.
I have recently purchased a washing machine. Within the first week I was calling a repair person to fix it. I HATE this machine, and I dont think that its fair that I get stuck with it because of the way it was made. I have to constantly redo the load because it doesnt drain and rinse. When the load is done the clothes are still soaked. I dont understand how technology can go backwards when it comes to washing clothes. SOOO DISAPPOINTED!!!
The washer is very aggressive - it will tangle the clothes and actually tear them if they are thin. There is little control with the speed or water temperature or with the amount of water for a load of clothes.
Prior to purchase, I did my due diligence and read reviews about this washing machine. Apparently, they were written by Maytag employees, because this washing machine has been a major disappointment. Yes, it tangles clothes and sheets, but I feel that is to be expected since it is HE and uses less water. I will give it that and I dont have to dry nearly as long. But that is where my positivity ends. Clothes dont always come out totally clean. And then there is the issue with the horrific grinding noise. The machine has been making a progressively louder, angry, grinding noise with a high-pitch end note. And as of today, a horn type noise has started. Lovely.I anticipate the machine is on its last legs and I have only had it a few years. I spent too much money on this and feel like I have been misguided and, quite honestly, ripped off by Maytag.
This washer has a fault with certain types of blankets. Parts of these blankets come out shredded. We end up replacing these blankets. Other than this problem, the washer has worked fine.
This so called high efficiency washing machine, and others like it are absolutely awful. They do not properly clean clothes. I frequently have to put loads of clothes through two or even three times in order to get things cleaned properly which our old washer did easily in one wash. That is the exact opposite of efficient. It is so bad that it actually borders on being a genuine scam. Do not buy! Huge waste of money.
I am very dissatisfied with this washer (Maytag Washer Bravos XL), it doesnt use enough water to cover the clothes. No matter which cycle you use, the clothes dont come clean. Who cares about water sensing if your laundry isnt clean. I will not buy another water sensing machine, I think the consumer should make that call on how full to fill the washer. Even on power wash the small agitator turns slowly. Not happy with this machine at all.
This Bravos top load was supposed to be energy efficient but after leaking and getting a repair estimate ($79) the technician informed me that the ring and putter tub (all cheap plastic) had several large holes in thin caused by an uneven load. Total cost of repair was $517 for a $900 washer after 3 years. He suggested that the Maytag was junk and that I buy a speed queen...LOL. When I called Maytag of course they lied and said they were not aware of any problems and would not help with the cost of repairs. Can everyone say Class Action Lawsuit...Shame on Maytag! DO NOT BUY THIS washing machine!
Its a water saver model, so to really rinse the clothes of soap from the wash cycle you have to give it an extra rinse, which the machine has made available. So I do not know how much water it really saves.
Bravos washer is 4 years old. Started making an extreme amount of noise during the spin cycle. Had a repairman look at and showed me the bearings and area under the tub. $400 plus in damage due to bad bearings, rust to bottom of tub and surrounding area. Four years for a high-end washer is pretty bad. Needless to say, I will buy a new unit and would NEVER recommend a Maytag Bravos appliance.
Just had the repairman here. This machine is computerized so it won’t last. It does not have a setting that lets me do any load of laundry the way I need to do it. I have to use heavy duty to do a load and then it takes 2 hours. When I want to do a load of sweaters on delicate it will not put near enough water in the machine to wash them. The normal cycle does not add enough water to wash, let alone rinse the clothes. I can’t choose the size of the load based on how much I need to wash so I have to do more loads at 2 hours each or do everything on bulky. Whoever came up with all this needs to be fired. I am extremely unhappy with this machine and I have loved Maytag for years. No more.


