Did not know of the lawsuit or recall. Now I have to buy a new washer after fixing it out of pocket and mad that cant get part of the settlement. Not ever going to buy Maytag again!!

I purchased this machine (Maytag washing machine model MVWB700VQ0) from Home Depot in December of 2008. When purchasing it I decided to spend a bit more money on the machine, thinking I would get a quality product. For the last two years and 5 months it has only been me and my wife in the house as the kids are in college. Hence, the washer has not been used as much as some would use it. Within the last two and one half weeks the machine started making a horrible growling noise (probably the tub bearing going bad) and then started to leak yesterday. I noticed this morning that there was a large puddle of bleach water coming from under the machine. I called Maytag, which is just a fancy name for Whirlpool, and they basically told me too bad. It is inconceivable that a machine that used to last 20-plus years barely lasted three with only two adults using it. When I owned my previous home in another town the house came with Whirlpool appliances which literally fell apart within 5 years. I wanted to stay away from Whirlpool; however, I did not know that Maytag was owned by Whirlpool. I have received no assistance from Maytag. I am absolutely disgusted with the fact that an American iconic company such as Maytag is producing such garbage. I am going to be forced to figure out and fix what is wrong with the machine myself. However, I do believe this subject should be looked into further and possibly a class action law suit against Maytag for bad customer service since there seems to be quite a few people with issues surrounding this machine.

I have a 6-month-old top load Bravo Washer. It has destroyed two bottom fitted king size sheets and 2 shirts that now have holes. It apparently slices the sheets during agitation. I have a service policy and called the service agency. The technician said there was nothing wrong with the machine, yet it literally ate 2 more items. Help! I need a solution to this problem.

Maytag Bravo model MVWB750WQO. Bought this washer in 2009 for 1300 thinking it would last at least 10 years! Wrong! I loved it until a few months ago when it started making VERY LOUD noises during final spins. Sounded like the house was going to take off. Then today it started leaking water. Repairman said it needed a drum, seal and gasket. Would have cost 700-800 to fix. Needless to say we bought a new washer today, and it wasnt a Maytag!! For that much money I was expecting the washer to last a long time!

I use a late model Maytag front loader. It does a great job cleaning and uses very little soap and water. To date I have NOT had to call the repairman to work on it. All in all I am VERY satisfied.

I purchased a Maytag Bravo XL from Lowes. Ive had nothing but trouble with it since day 1. I called Lowes and they said the hose that was placed on it was the wrong hose because I cannot use the the BULKY Cycle. Its easily to off balance and shakes the house. Im continuously having to restart it, it just stops and blinks without any codes showing, on all cycles. I paid $1,000.00 for this washer and will not purchase another Washer with sensors. The life span of the digital washers without agitators are maybe up to 3 years, if that. My last washer was a Whirlpool Cabrio Top Loader and it did the same thing. No More for this mom of three children, the older generation of Washers lasted TEN years or more!!!

The Maytag Bravos Washer we bought had a stinky odor we couldnt get rid of. We found that clothes had gone over the basket and lodged in the filter above the pump; end of stinky smell. Later, we found that pennies and other small items had slipped into the fins of the drain pump and ground them off. The filter does not keep out of the pump and is not made right to stop damage. I called a local Maytag dealer who said he had a lot of similar complaints. I called Maytag who stated they have no registered complaints of this type and had no fix for it. Avoid the Bravos line of washers - they are not made right and Maytag will not admit it or help you. Bravo for Maytag who are obviously not going to act on it. Make a formal complaint and find if someone has a lawsuit you can join!

According to repairman this washer had a very common problem with what mine was doing. Water was gushing up out of the detergent, bleach, and softener dispensers and running out onto my floor. It was going to cost an arm and a leg to repair it. Mind you this washer isnt even 3 yrs old yet. Called the manufacturer and they basically told us that we should have purchased the extended warranty. We said if so many washers of that model had that problem they should have had a recall and fixed it for the customer. They said it wasnt a safety issue. I asked if falling on a floor covered with washer water and breaking a hip isnt considered a safety issue? No more Maytags for me.

I had the washer repaired twice in January, once in April and again in August, the same repair wire coming out of harness. I had to pay a second time before Willie, the repairman, finally put a longer wire on the harness. Maytag told me they would send a new repairman after I called to complain. All 4 times, its been the same man and it cost me money. It seems like a bait and switch with the repairman. I called both A& E and Maytag. Both refused to refund the $129 second charge because it was more than 90 days. I say its been the same issue, repairman is a scam when they dont fix it right and charge again. I had another man there who knows about repairs and finally told the repairman to change out the wire or it wouldnt have been done this time either. I do want an attorney to contact me about this as this is wrong. Im going to file a complaint with BBB.

Bought the Maytag MDSH969AWS1 in Dec. 2010, and it quit after 4 and 1/2 years. Ironically, replaced a perfectly good 20 year old GE model that ran great for this piece of junk. I tried to diagnose the problem: the washer fills, but when the cycle is supposed to start it just hums. Then you have to drain it. So I think the problem is the motor or capacitor. The parts are stupidly overpriced, and Im not even sure if that is the problem. It could also be the electronics board (Ive heard of the problems with these on this brand). So instead of risking wasted time and parts Im junking this, er, piece of junk. The stainless steel door was rusting on the bottom too. American made crap! Bought a fancy Samsung to replace it, and will NEVER buy Maytag again. Im old enough to recall the lonely Maytag repairman -- Itd give him a swift kick in the rear for being associated with such a shoddy brand. Maytag, its the Dodge-Jeep of appliances.

I bought the Maytag Bravos XL HE washing machine because I needed a machine that could handle large loads to save me time doing multiple loads for everyday items like jeans to towels, blankets as well as delicates. This machine is a COMPLETE disappointment. It does NOT get anything clean unless I wash it 4 times with bleach and pre-stain 4 times. You know what bleach does to your clothes! The water level is so low I can only wash 4 things at a time and I still have to wash additional times. It doesnt get the smell or food stains out. Not a good choice for an active family or person. Ive had clothes come out with suds still on them after washing three times. I use less than the recommended amount of HE detergent. There was a $250 agitator washer by GE at Lowes but it was smaller - how I wish I bought it. These impeller HE machines dont work. My advice steer clear of this Maytag product unless you like to waste your time re-doing loads of laundry.

Purchased my Bravos June 2012. This is a horrible washer. It does not clean. It leaves a detergent scum line on clothing. My work clothes are visibly soiled and sometimes come out in a tangled mess. Maytag ignored a first complaint from my wife. I complained again today. Regardless what Maytag does, I will purchase another brand after research. We bought on Maytag’s reputation.

Bought this machine last spring with high hopes. When I noticed issues, I looked up other reviews and saw so many having the same experiences. It does NOT use enough water to clean or rinse the clothes. My clothes are getting stretched and worn. I have to run extra rinse cycles to get the detergent out of my clothes. For the cost of this machine, it should be working much more efficiently than it does. Not seeing any savings in electricity or water bill due to extra cycles needed. Waste of time and money. Would love to join a class action suit against them for the piece of junk!

I have a bearing going out. The Bravo washer makes a terrible noise. Now, they tell me I need a new tub/bearing. This repair will cost me more than $250.00 plus service calls. This is the second repair that I have had on this machine. It is only 4 years old. I use it twice a week. I will not recommend Maytag to anyone and I will never buy another one. They should check the internet for complaints and realize that there is a problem.

Purchased a non agitator washer 1 year ago. Constant frustration with the sensing technology. Cannot select a water level or load size. The expectation is that the machine will do that automatically. The water dispenses through the soap container adding soap to dry clothes which then leave white marks on dark clothes. All of the selections for loads do not have a water level close to covering the clothes. The only way to achieve coverage is to reopen the lid multiple times to restart the sensing feature. Another option is to add wet clothes to increase the weight to “fool” the sensor. Some clothes have come out of the wash still dry in areas. Every load, no matter what size takes a full hour to complete! There is no quick load to be done! I have paused the cycle to leave the house and the water drains from the machine causing you to begin your 1 hour cycle again. Epic fail by the Engineers to provide a user friendly machine. This one, as time goes on, just becomes more frustrating and yes very noisy during the spin cycle.

This washer sucks so bad. Just got it a few hours ago and its absolutely horrible. The water just runs for the wash cycle. And I was told by the salesperson at Best Buy that it would save you water. Thats not the case. There is enough water to run over all the clothes. It doesnt agitate enough to even move the clothes around. The clothes basically sit at the bottom of the tub in the water doing nothing. This Maytag Bravo washer will be returned tomorrow. Me and my wife are highly disappointed. I wouldnt recommend this to anyone. Weve decided to just get the old washer fixed and go from there. There are too many bad reviews for this washer to still be on the market. We feel that this was a total waste of time, energy and money.

Washer is Broken After 1-1/2 Years: Yes, the code F51 has come on quite often. Now, my washer does not work at all! Does not spin out, makes thumping noises even though I have taken good care of this machine. It cost me quite a lot of money and thought that this was a wise decision. It’s broken after a year, unbelievable! Also, clothes don’t get clean. I had to wash 2 - 3 times. The clothes wrap around each other and the machine does not clean them well. It’s a horrible machine. I have not called Maytag (Whirlpool) yet as I see from the comments that they will not stand behind their machine. I dont know what to do!

I have owned this Maytag washer model # MVWC360AW0 since Dec/2013. I do not have a single complaint about this machine. It has worked flawlessly for 5 years and am very happy with it. I just follow common sense maintenance like cleaning it once every month (do a full cycle with just borax & baking soda 1/2 cup each) no clothes of course. Another thing I do is to leave it open after I am done washing so it dries completely before I close the lid. The washer looks and works like new, cant be happier...

I had a Maytag washing machine replaced under warranty back in 2011 via Maytags Extended Service Plan. This took me several months to get done because of back and forth issues with Maytag not wanting to honor the replacement. Executive Support had to get involved after I wrote a complaint on this site. When they replaced this, they sent me forms to extend my warranty, which I did. They never changed the model or serial number so Ive been paying for 2 years now for an extended warranty on a machine I do not own.The new washer broke and I called in for service on 11/18/13. Active Appliance was sent out, said it was an easy fix but they needed to order a part. On 11/20/13 they contacted me to tell me I needed to speak to Maytag because my Model/Serial didnt match with my warranty records. I double-checked these and called Maytag Extended Service and was told that I would need to speak to sales at 866-730-6094. I spoke to someone named Lindsey there who told me that I would need to send a letter in to cancel my policy and request a refund for the 2 years Id been paying for a non-existent unit and that they could start a new policy for me and get a service order in without issue. My call was disconnected during this and when I called back, I was told to call back in the morning to get back to Lindsey because the office was closing and they couldnt do callbacks.I called back on 11/21/13 and spoke to Sam who verified that the letter was needed to cancel and refund but that I would have to pay for the repair to the washer myself and theyd tack on the cost of the new warranty onto that bill so Id be covered AFTER THE FACT. Because the unit wasnt covered under warranty, Id have to cover the costs myself and it had been MY responsibility, not theirs, to make sure that the correct model/serial was on the coverage.Maytag sent me the forms and I would expect them to have added the new information on it...not send me forms with my original washing machine information. Especially as this had been escalated to Executive Support and the person I dealt with there had gone over everything to make sure it all got handled in a satisfactory matter. So for now, Im waiting for a callback from the original rep, Lindsey, but Maytag tends to Stonewall and not return calls so Im dreading how long this entire process is going to take and cost.

We purchased a Maytag Bravos X washer 2 years ago. Theres not enough water in there, and the clothes get so tangled that Ive had holes in them. Ive had technicians come out several times and they just say that its the water saving feature of the washer. I put it on the wrinkle control setting and the clothes come out ridiculously wrinkled. All of these problems are due to the water saving feature. I absolutely hate this washer and would never recommend it. I want my old washer back with the agitator and enough water in there to actually wash clothes.

After 6 months of use, I still HATE my Maytag washer. I will never buy Maytag again! The machine must be tricked into adding additional water to wash. It begins to agitate with very little water! Destroying my clothes! Also, I am having to hand wash all my underpants. They do not come out clean. If I could send it back, I would! Feel totally ripped off! I would give 0 stars, if I could!

I wish I had read the reviews before selecting this Bravos XL washing machine. I bought these from Conns Appliance as they were on sale 750. Rounded figure... They were delivered today and the company was professional and set them up, I have spent the last 4 hours washing the same medium load of childrens clothes trying to get them clean. Ive even separated them into smaller loads and am now into the 5th hour of laundering this same load... Im returning them but its gonna cost me 15% restocking fee. If theres a class action please count me in. I thought because our Maytag Neptune lasted so long wed have a great outcome again with these, boy were we WRONG!

We bought our set when they first came out at Home Depot. We gave a pretty penny for the set. The first complaint was soon after I got them home; the washer gets the clothes so tangled up its hard to get them out sometimes. The 2nd complaint is, for a couple months now, the UL light comes on and beeps. I have to open the lid, close it and it starts that part of the cycle over and it usually does 4 to 5 times before it actually spins and finishes. I put it in the shop; they said they cant find out whats wrong with it. They said the leveling rods are still new looking. I was like, I know its still a newer set. Its money for nothing. I called Maytag. They want to charge me over a $100 just to come out! Rip off! Do not buy this set. Beware! Im still having problems. I will not buy a new Whirlpool set because they bought Maytag out and I will not buy a new Maytag set ever again!

Our Maytag washer 4000 series was installed on September 2010. Within 12 months and 5 days, we are now waiting for our second spin bearing to be replaced. It is a repair that takes 2 guys and 2 hours, and they basically have to replace the guts of the machine. I can imagine this is, at minimum, a $500 repair. We didnt buy the extended warranty, but luckily, the appliance shop was able to talk Maytag into eating the cost since we were only 5 days out. With the purchase of our new house, we upgraded from our appliance allowance to this model. With everything going on with the new house and selling our old one, I didnt do my normal internet searches for customer reviews and that was a mistake!Maytag has since sent us a warranty extension offer for $350, covering 3 more years. I guess Ill be buying that. It sucks that you pay top dollar for a washer only to find out that you have to pay an extra 40% just to keep it running for 4 years. No more Maytags for me, ever. Note to Maytag, you sell junk and your business goes into the ground. You are selling junk! Stop trying to squeeze every penny out of design and build, or you wont have a job.

The Maytag Centennial is the worst washer ever. Not only doesnt get the clothes clean but it does not spin out properly either so your clothes have to be run through a 2nd time after washing. The water fill level is so low that the clothes are not covered in water at all, even midway through the wash.

I bought a Maytag front load washing machine. We paid $1,100 for this machine. About a month ago, it was making a loud noise. I called them and they said were going to come out and fix it. However, our washing machine did not have a serial number. It had the model number/purchase date, etc, but no serial number. Our drier had it, but not our washing machine. All Appliances stated they could not help us until we had a serial number. We spent around 3 hours on the phone with Maytag, trying to get a serial number. Melinda informed us that we were out of luck, and that there was nothing they could do for us. She stated to call Nebraska Furniture Mart, to get the serial number. We did. NFM does not keep serial numbers. They keep model numbers, and purchase dates, but not the serial number. I called Maytag back, and spoke with Arthur. Within 10 minutes, he gave me a serial number to use. Interesting. In the meantime, I have been without a washing machine for 2 days. I have a load of wash in the machine, because now the wash machine has gotten so bad it is shorting the breaker, and not allowing electricity to the machine. This caused the front door to lock and shut down. Inside the washing machine is a load of clothes. All Appliances now has the serial number to order the parts. The parts were supposed to be here yesterday, Jan. 9th. Surprise, they are on back order until Jan. 13th. I called Maytag to see what they could do regarding me without a washing machine for over 5 days, which could turn into 2 weeks. They simply replied that it takes time to order parts, and there is nothing they can do and apologized. I asked what about me having to go to a laundromat and sit for hours, doing laundry. What about sending me out a loaner, to do laundry until you can get the parts. They again replied; there is nothing they can do.I also stated I spent $1,100 for this front load top of the line, Maytag washing machine, because of its name, and supposedly good quality. They again said there was nothing they could do. They did tell me that the washing tub, the part that we needed, was on back order until January 28th. This puts me at about a month without a washing machine. They stated they would try and locate the part, and have it sent out to my house, not the appliance company that is supposed to fix it, but my house, so that once I did receive it, I could call All Appliances, and set up the time/fixing of the machine. This has been pure hell! Maytag is a joke. I paid a good price for a supposedly good company/machine. They are doing nothing to expedite the parts. They are doing nothing to back their products. They are not even offering compensation for my inconvenience of having to go to a laundromat, or being without a washing machine for over a week, and potentially up to a month.I have been without a washing machine for over a week. I have had a load of laundry locked in the washing machine. I have had to drive to a laundromat to do laundry, which includes time and mileage. I have been informed that the parts are on back order, and now could be up to a month without a washing machine. Maytag is not offering any compensation, no loaner machine, no replacement. Instead, they are just saying, sorry, you have to wait for the parts. I would really like the VPs. and Presidents of Maytag to go without a washing machine for a week, or their families to go without a washing machine for a week, possibly a month, and see what they have to say about that company.

We have the 4000 series front loader washer. Within 8 months of owning it, it would shut off in mid cycle. You have to unplug it to restart it. Then, when it completes the cycle, it is still soaking wet. So, you have to put it through the drain and spin cycle again. There is something major wrong with the spin cycle. It takes about 2 hours to do one load of laundry and you have to stay home to do all of the steps. It costs as much to fix it as the machine costs. It’s the worst washer we have ever had. No more Maytags!

Bravos XL was costly. Mistake! I owned my first Maytag for 20 plus years. The sticker shock of buying a new Maytag 4 years ago was pushed aside knowing how long my previous model lasted. The salesperson at Lowes closed the deal with his explanation of an improved gear driven system vs the old belt and pulley version. Oh how wrong! I too have the jet plane from hell landing in my home for over 2 years now everytime the spin cycle engages. This is a two person family and it failed at 2 years?!?!?As for water conservation... if I dont include the additional rinse cycle, my clothes dont get clean. Watched the YouTube on how to repair this unit... but what guarantee do I have that it wont go back to the same problem in another year? Cant afford another big investment like this now that I am retired, so I will run this baby until it seizes up. Dont wash clothes if company is coming or if you want to enjoy evening TV programs. Not sure why this unit hasnt been recalled based on all the complaints I have read on this site?? Worst decision I ever made! I bet the Maytag Repairman is spinning in his grave!

We bought top load washer model # MVWC425BW1 at Lowes brand new 9/22/14 for $493.93. On 11/23/2017 it stopped working and would not even come on after lid locked. Found out it needed new parts that would cost us over $300 to fix and we could buy another new washer for $400. We are very disappointed that this washer with only two people only worked three years when we thought we had bought a reliable product that would last. Sent several messages in November but no response till today 12/13/17 after filing. BBB complaint filed and they decline to do anything. So this company just wants to sell products but has no customer service. They only give a year warranty. Of course if the product is not going to last they want you to buy more.

Do not recommend any top loader. The washer dont wash at all. My clothes just sits there floating in the water on deep fill. I have some white with metallic like marks. Ive have soap left in my clothes. I watched one load of clothes. It had a neon shirt, the shirt stayed on top with the bubbles, it just floated along around in circles. The service was crap too. I called about the metallic markings. They said it was normal and should go away after 15 - 20 loads. I cant afford to replace my clothes.

I purchased this new Maytag washer (Model # MVWC300XW, Serial # 12621033) from Hahn Appliance Warehouse in Oklahoma City, OK 73107 on November 23, 2011. It is less than six months old, and the transmission has gone out. Hahn advised me that they had to go through Maytag Service, and they would only replace the part. I contacted Maytag/Whirlpool Service Corp. directly and spoke with a manager named David, who informed me he was sorry but would not authorize a refund or exchange for a better product because this was the first service call. I am very dissatisfied with this product and with the service standards that Whirlpool/Maytag offers on their products. If I were to sell a product that I knew has had numerous complaints, I would pull that product from my line offering and make either a full refund or replace with a higher level service product.

This washer came with the home we recently purchased. I used the machine and OMG the spin cycle is NOT quiet.. I posted a video of it on FB. A friend of mine who owns and operates an appliance center watched it.. messaged me back and said Do not call repair man as it is cheaper to buy a new machine... I knew this machine sounded like a piece of **.. I know I wont replace with the same machine.

Worst product I ever purchase. I have four kids which are boys. This washer does not clean very good. I usually soak the clothes first before I put it in the washer. Never purchasing their product again. Now I am stuck with this washer because I cannot afford to purchase another one. Hate it.

We bought a new commercial Maytag washer. It’s deep, it has the agitator, suppose to be the top of the line. I can do sheets and the top ones are dry when done. It doesnt get clothes clean especially if they are really dirty. So I add water to this wonderful machine——anyone wanting pictures of finished clothing I would be glad to send to you. Dirty jeans come out dirty jeans. If I forget and don’t add water it’s worse. So I watched it. It fills up to maybe halfway on clothes and this is on heavy soil and deep fill. I complained about it at the store and was told “he had one and it did fine” and you can’t get any that do any better.

Recently I purchased a Maytag Bravo Washer and Dryer. These two items are the single worst appliances I have ever purchased. They are loud, ball the clothes into a knot and run forever. I plan to sell them on Craigslist and buy a Speed Queen.

I bought a Maytag washer (Centennial) because of its reputation. I didnt even realize this site was out here and would have made another selection had I known. I bought the washer on June 7th of 2011. On June 15, 2012, the washer just quit working. I called Maytag. They said since the warranty was over that I had to pay a technician to come out and it would cost $129. I was upset but I had to have a washer so I scheduled it. The tech came out and said the motherboard was bad. He said that this has been a common problem with this machine and that Maytag should actually recall the part. The replacement part was much better. He suggested I call and complain. The part was $180. He said that Maytag may reimburse me because it was so close to the warranty cut off. I called Maytag to explain the situation, and what do you think their response was? Since you already paid for it, there isnt anything we can do. Nice! What a joke. I will never buy another product from them and neither should anyone else.

Sometimes the control panel is difficult to work with especially if the wash is paused to add more clothes or detergent. The good things is that the tub is very large so a comforter can be washed and you can control the amount of water depending on the amount of what is being washed. I also like that it doesnt have the big agitator in the middle.

First off. Maytag customer service is horrible. I purchased a Maytag washer & used it 8 time. It now doesnt rinse the soap out of my clothing or even clean anything. The washer isnt broken because thousands of other people with the same exact washer have written negative reviews everywhere online. The washer needs to be recalled & never sold again. Maytag is making people SICK and they dont care. My whole family had skin irritation because we didnt realize our new washer wasnt rinsing.

Never liked this machine. No flexibility in settings, ruins clothes, noisy and often shuts down. But main concern in the fact the whole top is rusting by the bleach dispenser and it leaks from the top all over. It is only 3 or 4 years old. Can not believe an expensive product like this can be so bad.

We (husband and wife only - no kids) had our Maytag washer for 4.5 years and around year 3, the control panel would need to be reset by unplugging it and plugging it back in. That alone was an inconvenience. This time, the Control Loc light is lit and will not go out despite using all troubleshooting suggestions listed in the guide so the washer is not usable. 10 year warranty covers the drum. I say that is like getting a warranty on tires and when one goes flat, you are told it only covers the hubcap. I can only rate the unit as garbage. Model is 5500, front load. So much for Made in the USA.

First Maytag washer we bought in 2003, worked flawlessly for 14 years, bought a new one in 2017 only because my wife wanted a bigger washer. Bought a Maytag top load MVWB765FW0. What a big mistake. In less than 3 years it has failed already. The water inlet valve went bad. Maytag offers no tech support because they want to charge you with a service call. I found out what was wrong by researching the problem and error code online and bought the part for $55.00 and fixed myself instead of them charging $100.00 just to show up at your door plus the part and labor. A washer failing in less than 3 years is totally unacceptable and I will never purchase another Maytag/Whirlpool product ever again. Someone needs to wake up at Maytag.

Maytag Bravos washer MVWB750WQO frame assembly and cabinet rust - I sent letter of internal and external rust issues to Jeff Fettig (Whirlpool CEO) and received no response. Then, I sent letter a second time with an attached signed receipt. Then, I finally received a call from corporate staff member stating they would replace parts but not labor. Labor costs would cost between $350 - $500.00. This is without the initial service call and diagnosis cost between $100 - $125.00. The determined parts list cost would be $700 - 50% for Whirlpool internal cost + shipping be approximately $425.00. This is more than the cost of a new unit or the value of three-year depreciation value of the existing unit. This does not make any financial sense. Whirlpool should provide a new replacement unit at their costs. It has been three months and with no successful outcome. Also, via web research, there are many complaints about Maytag/Whirlpool and I am not the first in regards to rust issue. Therefore, Whirlpool is attempting to limit their financial exposure by only offering parts that they have to agree upon because the labor costs will not support this additional investment in a three-year unit. It makes more financial sense to purchase new or be offered a replacement unit.

I purchased a Maytag front loader washer less than a year ago. Based on their deceptive advertising, Maytags rarely need service (model MHWE201YW00). There was a loud banging within 11 months. I called service for the additional warranty I purchased. The service man told me this machine is shot. The bearing completely broke and the drum was loose. They ordered 3 huge boxes, 3-1/2 feet cubes delivered to my house. I had to drag them into my garage where they have been sitting for two weeks. I am now 4 weeks without a washer with 4 kids. Ive called Corporate Headquarters and have spoken to their Corporate Board Gwenn and Jackyln who seem to think they can diagnose the problem. I told them the machine smelled like it was burning and the last load was dripping wet and the clothes smelled burnt. This is a stackable in my kids bedroom and I told them I was concerned about an electrical fire. Ive already missed one day of work for this. I am now being told Jan. 11, 2013 is when it can be serviced. That would be 2 months without a machine. They are willing to endanger my children with wet wires and an electrical fire. Mr. Fettig is impossible to get in touch with and this customer service center apparently has no supervisors. What they say, goes. A class action should be started against Mr. Fettig and his team of crooks who are putting crap out into the market place, falsely advertising it and then not backing up when their product breaks less than a year and becomes a possible hazard in someones home. Ive sent to his home address a UPS letter to Mr. Fettig, letting him know if a fire starts in my home due to water on the wet wires (water that got behind the drum because of the faulty bearing), water that was leaking from the bottom of the washer that I hold him and his company personally responsible. They have been alerted to the problem numerous times and ignore it. I spoke to their Safety department and I asked what to do if I smell a burning smell when the machine was running. They told me to immediately shut it off and unplug. Yet Whirlpool is trying to put a Band-aid on a machine that has already been infected with water damage to the wires. This has been such a frustrating, stressful experience. Even 5 weeks from now, when my replacement parts are put in, I will worry each time the machine is run if there will be a spark from the damaged wire. Something must be done legally to stop these crooks from doing to this and getting away with it. All they care about is their profit margin. The Whirlpool creed to their customers is a bunch of bull! Mr. Fettig vacations at his home on Dolphine Island, Alabama while hardworking people are scrambling around trying to figure out what happened to their new appliance that promised to work but is broken in less than a year. He vacations at his home in Florida while the hard-earned money you spent on his product is a waste.

I have been reading the recent comments about the Maytag Bravo I purchased in 2011, and is sitting in my laundry room broken down. The timer wont advance past 18 minutes. I have reset it to factory default a number of times to no avail. I am very frustrated that the customer service offered an extended warranty for $319 to cover the service repair and another 1 years warranty. My washer is three years old! The warranty they offer is half the cost of the purchase price! The quality of this machine is very poor. I am truly disappointed with Maytag, who used to be a company you could trust. They have lost my trust along with my business.

I bought a new Maytag washer two and half years ago. One of the new HE (High efficiency) models. Clothes do not get washed clean. But not only that, now its not washing at all. My previous machine was a Maytag...Had it for 22+ yrs. I guess Maytag quality is no longer what it used to be. Disappointed customer!

Purchased from Lowes October 2014, paid $680.00. Now needs $600.00 in repairs for new springs and basket rim according to a Maytag appliance repairman.Washer is leaking in the front left. Repairman thinks I need 4 new springs and a redesigned taller basket rim to keep the water from pouring out over it. Yes, it is 16 months old!! Ridiculous!

I bought the Maytag MVWX700XL1 (Bravos X) model in 2012 from Home Depot. I paid over $800 for this washer. I knew I was in trouble when I found dry spots on clothes after the washing completed. I started using the Bulky cycle. So much for saving water. It has not been overused, its only two of us. Today the spin cycle sounds like a train. The washing cycle has stopped working completely. Im very dissatisfied with this washer.

Purchased washer in Jan 2013. Average usage is 1 load per week. Last week the washer started leaking from the rear left side. A service call discovered that the bleach dispenser was filling up with water and overflowing. Bleach dispenser?? I never use it! Seems that the new bleach dispenser hose line has a relief valve whereas the original part did not. Internet research has confirmed that this problem is very common with this make and model. However, a call to Maytag requesting what compensation, if any, would be available resulted in a response that basically was too bad... so sad... cant do anything for you! Seriously? An apparent common, known problem and all they can say is we understand your problem. Needless to say that will definitely be the last lonely repairman Maytag that this household will purchase.

Horrible washing machine. Cannot get clothes clean. It simply does not supply enough water to wash. Have tried everything. I want my money back. How do you start a class action lawsuit. Thousands of people are dissatisfied also.

Just bought a washer and my clothes are always left with dust and dirt on them after washing. Called Maytag, they sent a technician over, but he found nothing wrong. Company refuses to do anything about it, including exchanging it for a different model, since weve had it for more than a month. I am extremely dissatisfied since I just lost over a grand on a washer that doesnt actually wash my clothes.

This is a Maytag Neptune MAH8700AWW. This machine has been repaired a couple of times already and it has a will of its own. When it goes into that fast spin cycle that will kicks in and it starts moving. I wonder if someday its going to attack me. So, last Friday night we put a load in and it went into that fast spin cycle. It was making a noise like an elephant in labor so I looked in the laundry room.... Clouds of smoke were billowing out of the top of the machine. Our house will filling up with washing machine smoke! My husband stopped it, but I think it was a gnats hair close to bursting into flames. He looked into the front of the machine when the smoke dissipated and the entire gasket was in shreds. No more Maytag. Never. Im done.

I purchased a Maytag Bravos line washer model # mvwx500xwo back in Oct. of 2010 thinking that it would be great to save money on the water bill. I first had issues with it putting holes in my clothes. I then found out if you do not zip up all zippers and button all buttons, the machine will rip them up due to the high speed spin cycles. Now, the washer will not fill with water or start the wash cycle. I mean really, its less than two years old and I have to shell two hundred plus dollars to fix a washer that only cost $500. I guess I know what brand not to shop for next.

I bought the Bravo XL HP Washer and Dryer in 2014. Dryer is great but the washer just after having it 1 yr started making awful noises. Had a repair man come which cost me money and was told the bearing went out and I needed a new one. He said it would cost over 700.00. I didnt fix it as I could buy a new one for that price. I did that. I hate the washer. It doesnt get the clothes clean and the cycles are long. My clothes dont feel or look as good. I have to leave the top open or it smells awful. So, I got the new washer 1 yr after the other one in 2015. It is now 2016 and it is making noises. Theses washers need to be recalled and we should be able to get a different one or our money back. Please, do something about these washers as a lot of us are stuck with them.

Bravos washer, a year old machine, needs new main electronics board $220.00 plus $125.00 labor to install. Repair guy said humidity makes them go out. Go figure a part sensitive to dampness on a wash machine. Why don’t they seal it better? By the way, this machine does not wash, worth a crap. I am getting something new.

I purchased this washer approx. 2 years ago. It will not spin. Called 3 repair men, only one would look at it. The cost to repair is more buying a new one. I am buying another washer and it will not be a Maytag. Seems from other post live on this washer is 2 years. My son has one just like it, told him of the problems. He is thinking of selling and getting another one before his quits. There are 5 in his family.

Our Maytag Bravos is 4 years old. Settings are preset at the factory. Besides the glitches others have written, the hot water sensor INSIDE the machine has gone out. This means - no clothes can be washed on the hot setting, and the warm setting gives only lukewarm water. I have had more than one plumber look at the machine, and the consensus is...the internal sensor needs replacement. However, this machine being only 48 months old, I am debating whether or not just to buy a new machine. This is a HE washer, and I am very disappointed in its performance. This is the worst Maytag machine I have ever owned.

Our control panel just went out...purchased in November 2015. From reading reviews it appears our only option is to purchase a new control panel and hope for another two years. Ours (MDB7749SBM3 Dishwasher) was purchased from Sears and was not cheap. When is Maytag going to recall this panel? I read reviews that this problem goes back to 2011.

I am so sorry to see so many people having the same problem. Maytag Dishwasher Model #MDB7749AWM2 purchased 12-10-11. Control Panel needs replaced (260.00...service call, part and labor). Writing this as Ive spent the last 20 mins on hold with Maytag. Im demanding them to make this right. Ive been told by Trisha at Maytag not to believe all these post as people tend to exaggerate the problems. Anybody have info on class action lawsuit? ?

I just purchased this washer in Feb. 2012. The motor had gone out in Oct. I called Maytag Service, they came out to repair it. In Nov., it was doing the same thing again. I called Maytag Service, and they sent someone out to fix it. They expected me to take off from work where they inconvenience me with this washer. It is a reject washer. They would give me another washer and not consider people having to work and cant take off for their reject washer. They said as long as it is under warranty. I feel that I should be able to get me another. This washer has given me problems since I had it.

I have now owned my highly efficient and low-cost to operate washing machine for 6 years. It is a top loader and uses HC detergents.This means the washer needs minimal soap to clean the clothes. I especially appreciate the different types of loads such as deep cleaning or regular cleaning. The washer has sensors that evaluate the size of the load and thus only utilize the amount of water necessary. I really like the quietness and being able to get the very best wash because the washer does exactly what it needs to do. It has more than been the appliance that I had hoped for. Love it! It maintains itself.

Like the other poor reviews here- this Bravos top load washer is the worst. So wish we had returned it!!! There is never enough water in the machine on normal cycle to get all the clothes wet so how in the world would anyone expect the clothes to get clean? Just ridiculous - and whoever invented this machine, plus those who tested it, need to have their head examined! Hate it so much.

We bought a Bravos washer 13 months ago and its been problem after problem. We had 6 service calls and the problems continue. From bearings being replaced to sensors to error codes, and now the washer drips water. This is the worst washer I ever owned.

I bought my first centennial washer less than four years ago, warrantied that machine out. It was replaced by best buy because of the warranty that I purchased. We are a family of four, with that in mind the replacement machine was a model year newer and it last just over a year and quit. I bought the machine anticipating that it will last me the next 10 years. With two children at home now that is not working, all I have to do on replace a new machine. The repair shop has told me that they get more of the Maytag centennial machines and then any other washing machine is going to cost me more to repair it than to buy a new machine because I had faith in the Maytag products for many many years. This particular machines are extremely hard to diagnose as to what causes the problem or what the problem is and could take a long time to get it fixed as well as the expense of getting it fixed. I would not recommend another Maytag product nor will Maytag ever get any more money from us. This particular product has become a piece of junk that I cant even get rid of to recycling. Maytag has become a joke and this machine has become a 500 dollar hunk of junk in my opinion.

I purchased a Maytag Bravos HE top loading washing machine two years ago. The clothes hardly get wet enough to get clean. It leaves a residue on dark clothes and the basket goes unbalanced at the drop of a hat. Whatever you save in water, you spend on electricity because a cycle takes twice as long as a conventional washer. It goes out of balance and bangs the machine enough to walk it across a room. I purchased this machine from an appliance store, not some discount house. I have had machines last 20 years and this one is shot in 2. I will never, ever purchase another Maytag, Whirlpool or KitchenAid product again ever.

Worst washing machine!!! I purchased the top loader Maytag Bravos washer HE in 2011 and they are the worst!!! It has been repaired three times already and now is making such a loud noise and I have been told it is the bearings. I did purchase the extended warranty and it expired. The reason I did not get a renewal is Maytag & Home Depot do not allow the the extended warranty company to let you know the warranty is ending. So now I have a 3 1/2 year old washer that needs bearings and will cost $500 + for repairs. Will not be spending anymore money on this absolute piece of junk. I had a Maytag that was 22 years old that I replaced and thought I was buying the same quality but never again another Maytag. This company may want to employ only repairmen because you will need only them because no one should buy a new one going forward.

I purchased this Maytag Bravos machine because I was told it can wash large loads and is one of the best washers out there... Both are so far from the truth, this is the worst machine I have ever owned. The water level is almost none. And my clothes come out dirty and I have to wash several times to even get them semi cleaned. I am not rich and trying to save enough. To buy this machine was not easy and I am now with no options. I called Lowes after a couple day after I got the machine and told them it is not working. They sent me another machine yet it still does not clean my clothes. I wanted to return it and get a better machine but they refuse to allow me to do so because now it is 2 months old and past the 30 day return. I purchased an extended warranty which is useless cause. The machine is junk even when working as it should... I will never buy from Maytag again because they refuse to back their crappy product and refund my money. I would tell anyone looking for a washer to not go with Maytag. They are terrible machines and a bad design... I even contacted Maytag and was pretty much told too bad and just rewash my clothes as many times I need but they will not do anything to resolve this issue. TOO bad is what I was told...

My Maytag Bravos washer is 6 years old. I had to have the motor replaced about 2 years ago. Now, it gets stuck on uL on every spin cycle. I had a technician come, and was told its just cheaper to replace the machine at this point. What happened to the Maytag man of old, the one who never has any work to do because the machines are built so well?!

Purchased washer less than 2 years ago. Loud noise like a jet engine or helicopter in spin cycle. Did not purchase the extended warranty. Called Whirlpool/ Maytag customer service. Was told I could have one of their repair people come out. I would have to pay $300 which would give me the repair and extended 1 yr warranty, or I could get $300 off toward a purchase of a new washer. Are you kidding me? This washer wasnt even 2 yr old and making this horrid noise in the spin cycle. I had to have a independent repairman for Maytag washers come out to tell me it wash the bearing and would cost 3 to 4 hundred dollars to fix it. I said no thanks and after his $90 service call am stuck listening to this piece of junk make noise till it completely breaks. I will never buy a Whirlpool product again or recommend one. Whirlpool you sell nothing but junk.

I wished I researched more before I purchased, but like most people, I believed in the reputation of Maytag. Like many others - my control panel started to go out 19 months after install: Had my first event with the washer; it would not allow me to select normal wash. A high-end machine shouldnt have electrical connection problems within 19 months, just 7 months after the warranty expires.When the repairman pulled apart our machine, he found a similarly burned looking touchpad ribbon cable, that was burned in exactly the same position as the photos shown on Maytags website under the review referred to. Maytag/Whirlpool has set up a special phone number to deal with this problem: I dialed 1-866-931-7384... Been on hold for over an hour Of course - NO answer! Ill try later but I am very angry that this has been a known issue BEFORE I purchased mine at Home Depot. What a piece of junk. This is the last Maytag Ill ever buy again. The service is horrible, the product is junk.

Christmas sale, needed a washer. Had a great experience with Whirlpool Duet so went for the on Sale Maytag Bravo MCT. No agitator which I thought odd. Bought the warranty. Did no good as soon as I hauled the washer home (3-hr trip one way). It wasnt washing my clothes clean. Hubby said try different cycles and soap and temperatures but at 8 months pregnant it wasnt long when I didnt fight with the machine but focused on a very busy life. Baby number 7 and I didnt care how the clothes washed as long as they didnt stink. Well baby is older, the warranty is not over and after much dialoging, no one will do anything for me. I put muddy pants in, they come out muddy. I put cloth diapers in, they come out smelling like pee. How hard can it be to come up with a machine that just turns clothes round and round with a little soap and water? Apparently really hard as Maytag failed to test this machine. Maybe city folk just have lightly soiled but on the farm with 7 kids, my kids play hard and their clothes are very dirty. They continue to stay dirty unless I wash them twice on Power Wash and Extra Heavy Load. Not impressed. Would like a replacement washer of equal or lesser value, anything that works. Oh P.S. I have the receipts and order number. Sorry its not put online to be verified buyer but dont feel like digging for paperwork at the moment.

This washing machine is garbage! We paid almost 1000$ for it and it damaged most of our clothes. We believe this washer was released from Maytag with a functional problem. Because it does not drain the water and soap properly, therefore it leaves white stains on the clothes after it is done. Please see in the picture. After recommendation from Lowes we clean washed with Affresh for many times, it did not fix the issue! We called Maytag customer warranty service. They sent a technician and his solution did not solve our problem. We called them again and they said if they send a technician again they might charge us 130$. We think Maytag warranty is a waste of time and energy. They are useless. We will never ever buy anything from Maytag.

I am replacing my second Maytag Bravos washing machine. My first had heavy use and I rationalized that the 5 year life span was due to the heavy use. The one that I am replacing now is only 3 years old and has only done laundry for one 67 year old woman. It suddenly needed two parts with a repair bill that was going to be over $600.00. I decided it was in my best interest to spend a couple hundred more and replace it. I will not be buy Maytag again. The appliance company that I have bought most of my appliances from recommends Speed Queen which ironically also has a full 10 year warranty on all parts and labor.

Like many others, my Maytag Bravo motherboard has stopped working after about 2 years. The clothes do not get particularly clean, it is extremely noisy, and the wash cycles are excessively long. I would not recommend this appliance to anyone.

Nineteen months in a home of empty nesters and the darn thing is a game of trying to outwit its electronics. We live a long way from town, which makes service calls a high dollar thing. I have spent considerable time this weekend trying to cipher its moods and order parts. This washer was purchased on an invalid reputation. Others beware.

At 14 months old Main computer box failed, caused the machine to shut down on unbalanced load ($400). At 28 months old Main computer box failed, caused the machine to shut down on unbalanced load. In addition when the service guy was underneath the machine to change the module he noticed the stator housing to the motor was falling off. He said he never saw anything like it. After reading about all the problems people have with these machines I have talked friends and relatives out of making the same mistake of buying an old and trusted brand like Maytag. .

I was always told the Maytag was the best, to my surprise not so. We purchased a washer at Home Depot and it’s been a bad experience. Loud noise compilation in operation. Turns on then off so many times /not sure if that’s what’s its suppose to. Can’t get an answer. Disappointed for the least. Not what I expected out from this purchase.

This machine that I bought 2 1/2 years ago is very loud. Sounds like a helicopter that is going to hit the house. Last week the machine did not empty and would not spin. What a mess. We had to take the clothes out and try to wring them out by hand. Then we had to scoop all the water out. Had to call a repairman to fix it. $187 which included two trips to the house and a new pump. The pump was $56. Just the last year my grandson came to live with us, but before that there were just two of us in the house to do laundry for.

I bought it from a local dealer so that I could get it serviced locally. I bought it in 2012 and paid $750 for it. I hate just about everything about this (and all modern) washing machines. The deal breaker is all these safety features that are really inconvenient and pointless. If I could have found a good used washing machine at least 10 years old, I would have bought it. This is a Maytag Centennial. I dont like the automatically locking door, the inability to choose the water level myself, and the requirement to use a particular kind of soap. Also, I hate the idea that I have to clean the washing machine from time to time. Whoever heard of that? But you have to do it otherwise your clothes will have a sour smell. These new washing machines are not an advance in technology. I may have to go back to using a wringer machine.

We are extremely frustrated with this machine. It takes an extremely long time to go through the cycle, compared to past washing machines, even when it is working. It rarely completes the cycle and often goes back to wash and stops. We have no way of knowing if it washed or rinsed or what. To get it to finish, we have to turn the dial to drain and spin. The clothes always come out tightly twisted and tangled up and have to be untwisted and items pulled from each other....so they are extremely wrinkled! This is the first and last Maytag product we will ever buy. We HATE it!!! I would say it has been a lemon from day one but Home Hardware was no help when we complained. We tell everyone to stay away from this product.

We had a Neptune Maytag for over 12 years, best machine ever but this one (Bravos XL) is complete junk. We have been very disappointed in its ability to clean clothes with the length of time to complete its cycles is ridiculous. Its always out of balance with just a few pieces and lack of water twisting everything in knots. Well 16 months after purchase here we are with a broken machine, we have a fried circuit board. Maytag has lost our business permanently.

Maytag Centennial commercial technology washer - Bought what I thought would be a great washer given the Maytag brand about 3 years ago. Started out ok But has gotten progressively louder and noisier. We cant even hear the television on the next floor of the house when the washer is running ridiculous. Now it wont work at all. Outside of warranty and a real pain. Not sure what to do but if I have to buy a new one its not going to be Ay

I own a 2004 Neptune front end washer that Ive dealt with the terrible smell of stagnant water since I got it. Now the motor went and I was told I need a new washer even though the product warranty information clearly states the motor is covered for up to 10 years. The repairman told us that the motor thats in my machine is no longer being manufactured. How is that my fault? I do not have another $800.00 for a new one, which is now not even a lot of money for a washer. Ive already bought 2 washers since I built my home 14 years ago. Its just not right!

We purchased this product from Lowe’s in 2009. We liked it for the first 6 months. Then it started putting holes in our clothes, the washer smells bad, coins get stuck, and make noise. Something needs to be done because there are thousands of upset consumers out there, all with the same complaints and Maytag does nothing. It’s not Lowe’s fault. They didnt make the washer. Read all of the complaints here.

The HE version of Maytag washer leaves the clothes smelling bad. There are suggestions to remedy this, but why do these type washers cause this? The suggestions dont work. No more HE washers of any brand.

I bought a new Maytag washer 1 year ago. It does not do a good job of washing the clothes. I have tried to contact customer service but what a waste of time that has been. I would never buy another MAYTAG washer again. This is after owning an older style Maytag for 25 years that I never had one problem with until it wore out. They are now junk. I bought at Leons. Would be very careful of buying there again as they were also no help with this washer not working properly.

I have a Maytag Clothes Washer. Lid Closed Light is flashing and agitator will not spin. Troubleshooting shows when the washer does not detect the lid is closed the agitator will not spin. I went to Maytag Canada website and chose Live Agent. There is no Live Agent! You get a Virtual Assistant that does not work; bad software. Virtual Agent shows connected. I type in the details of my issue and the Virtual Agent responds with No Input Detected. I type in the details again and the Virtual Assistant responds with Connection Closed, try refreshing. Over and over again. Tried calling the Maytag Canada 1-800 number. I have now been in the queue for more than 40 minutes. Just stupid cycling for a recording for common problems dealing with products that are not a washing machine (about a 9 minute cycle). NO CUSTOMER SERVICE. Avoid Maytag, Whirlpool and Kitchen-Aid products. Buy from another manufacturer that has live people working at the company.

Maytag Dishwasher MDB7749SBW3 - Control panel problem just like everyone else describes. Bought in Nov 2014... how disappointing!! My husband is sure he can fix it if I buy the part. I went online to order the control panel, and of course because Im in Canada I cant ship the part directly from the website, I have to call the Canadian Sears Part Dept., its about $200! As I came across all these reviews I am even contemplating if I should waste our time and money trying to fix this thing... Maytag never again!!!

I bought a Maytag washer January 2016. We recently had a issue with it so I logged onto the Maytag website and found a service provider to come see what was wrong. I had to pay a $100 fee for them to come out and look at it. I was told that the transition went bad. The parts were under warranty however I would have to pay for labor, which would be $325. Called Maytag and was told because I did not purchase an extended warranty there was nothing they could do about the labor. I can buy a new washer for $500 why would I spend $325 to fix? Already lost a $100 for them to come out to tell me what was wrong. Completely not right. A washer should last more then 4 years! Do not buy any Maytag produces. Will not last!

I bought this wash (XL HD) 1 1/2 years ago. From the time the people installed it it never worked correctly. I have never wanted to beat up an appliance before, but this washer makes me so mad that I am ready to just throw it out and buy a new one even though I paid 600.00 for it and it was more than I would ever pay for a washer. I bought this so I could wash my comforters mainly. Well I cannot wash comforters unless I wash them 5 times or at least try to wash them 5 times or more. They get unbalanced and then the machine shuts off. After doing everything from changing the hoses like somebody else suggested, it still didnt work. Along my troubles with trying to rinse and drain I did find something new that I didnt know I could do for all these months is when you put your machine on rinse, spin, dry and the extra rinse light pops on, click it and turn it off, then it reduces the spin time to 15 minutes instead of 26. Also now I have to just let my hose drain on the floor of my outside wash room because if I hook it up through the wall to drain outside it just stops with the LF code. So I have 2 inches of water on my washroom floor and it really sucks. This is the only way I can get the machine to work without turning itself off. Very disappointed with this machine that appears to be so large (looks can be deceiving). It cannot wash hardly anything and this machine should be taken off the market. It is garbage. I really wish this did work because I have spent too much time trying to rewash, respin, get all the water out of the clothes so I could dry them. This should be banned and not sold by any store.

I depend on my front loading Maytag washer. It is very reliable, does a great job of cleaning even difficult items like comforters and pillows as well as items deeply soiled. I use the many features like water temp and level, fabric type, heavy or light load, etc. The only complaint I have is that the front cover of the detergent, fabric softener and bleach drawer came off and the exterior paint on top of appliance is rusting and peeling. A stronger substance for the surface where often detergent, fabric softener and other substances are often stored and they leak.

I agree with everyone else on here. I would give this Maytag Neptune washer less than 1 star if I could. I also purchased this washer 5 years ago when I bought a new house. According to their commercials, the Maytag repairman is bored because their products are so great. I believe it is because the cost to fix their merchandise when it breaks costs so much.I had a 5-year warranty on my purchase and this washer started making this awful noise but the company wouldnt repair it because it was not broken. However, here I am less than 5 months later, and the bearings are so bad, the tube is scraping and falling apart and leaving plastic pieces in my clothes. I have a 3 year old I dont need plastic pieces in my clothes. You know my husband just left me and I do not have the money to spend on the repair ($500-700) nor have the money to spend on a new washer. Thanks Maytag for your great and wonderful service!

I have bought 2 high end top loader models (Maytag centennial commercial), brand new both from Home Depot. The problem is Maytag is making them cheaper! Suspension is coal springs that suspends the load so if you fill it up, it lowers the drum to the floor, instead of a bottom bracket that supports the weight from lowering the drum to the floor! Second is the pulley system with the belt drive that wears through the plastic casing. You know some people dont have $900 or $1,000 for a machines that says commercial or heavy duty that only last 4 years when you have a family of six! Very very sad, will never buy another Maytag.

Its a water saver model, so to really rinse the clothes of soap from the wash cycle you have to give it an extra rinse, which the machine has made available. So I do not know how much water it really saves.

I purchased this on sale at Home Depot, 1 year later this washer top load doesnt clean clothes if the cycle does finish at all. I have to restart the cycle, re-rinse etc, theyre still dirty. I dont have time for that, I have four children and my husband works in construction and comes home with filthy clothes that are just wet and dirty when they come out of this washer. I dont usually write reviews but I hope I can save someone else the hassle. I wish I would have read the reviews beforehand, they all complain of the same thing. This washer altogether is BAD! ITS LOUD, it bangs around if I dont put in the tiniest loads, even then, they come out dirty. Dont waste your time.

We replaced a 20 year old Kenmore washer with this Centennial washer (MVWC360AW), and after 2 years we are looking for another washer. The machine will not complete the wash cycle, and when we called for service, the factory authorized service tech couldnt figure out what was wrong with it. After 2 service visits in a months time, I tried contacting the company directly with my story to see if they would help resolve the issue. I sent them a letter by mail as well as on their contact us link on the company website. They have not responded to me in any form. We will never purchase another Maytag product, and will tell everyone we can how terrible this machine is and how the company apparently doesnt even care.

This is a wonderful washing machine. For cleaning clothes it does exactly what you expect from a washer. We have had 2 Neptune front loaders. They, however, have a couple flaws I dont want to live with again and will be looking for one that has come up with the solution to them. One, the bearings on them need replaced on a periodic basis or it sounds like a 747 taking off. Two - the front gasket around the barrel has a mold problem no matter how much you try to keep the thing clean. Other than that, these machines perform fantastic.

The washer worked great for the first 6 months, then it didnt dissolve the soap, it wouldnt complete the cycle, and there is a loose bolt like sound when you spin the drum. The load level is not an issue. We have had the serviceman out four times, he has called the tech support each time and they cannot resolve the issue. Maytag said sorry! Unless it does it constantly then they cant help. The control panel has been replaced and the drum has been replaced. So we keep paying the water and sewer bill to rerun the load 1/2/3 times to get it to complete the cycle. This washer was purchased last May, 2011 and they say were stuck with it.

After one year, this famous Neptune washing machine began to sound so noisy during the spin cycle that neighbors must have thought a 747 was taking off from our house. After researching the web, I found that the main bearing always fails in this machine and there is a new one-man repair industry started up across the US to just replace these bearings. In fact, someone invented a bearing puller just for this problem. I am deeply disappointed that a once fine company would knowingly put out such trash. I am replacing ours with another brand, even though we have used Maytag for 30 years. Customers always determine who wins and who loses in the long run. Bye, Maytag!

We purchased our Maytag Washer back in August of 2019 and already needs a Motherboard and Lid replacement. Not only do you have to wait almost an hour to get a hold of their customer service I got hung up on once after waiting that long and the a Customer Service Lead by the name of Brittany couldnt offer any help either. We have been without our washer for almost a month now and will have to wait another couple weeks for the part to come in on top of probably another week for a maintenance person to come out and repair. I asked to expedite the part but that went absolutely nowhere. It actually added time to get the part because it was suppose to be here on the 13th but now its up to 9 business days for that to happen. I would stay away from purchasing any appliance from Maytag with the experience we have gone through and terrible customer service as well.

Maytag Bravos Top Loader Model #MVWB400V90 washing machine went out and was showing code F1 code. I looked in the book and it said call service. So, I called Maytag who provided a repair number for the local authorized dealer appliance doctor. I called them 2 weeks later and the tech said, Before I do anything, you have a common problem I’ve been seeing with the motherboard in these machines. You should contact Maytag, and charged me a $100.00 service call fee. Then when I called the Maytag line, 1-800 253-1301, the first lady says I have 2 options: purchasing a $315.00 program plus which would send a tech, cover the part and 1 year warranty or get the number for an authorized repair place. But after hearing the first option, I didnt like either. She proceeded to tell me I could no longer have option 1 because I called a tech out. What?! Where do you think I got the number from, hello?! Then after I asked for a supervisor or manager, they put someone on the line who claimed to be the last and final authority (Robin) that I could speak to. When I asked does she have a boss, she said doesnt everybody? I said after several condescending comments by her. I am being treated like I am not the person who just spent 700 plus dollars and after only 3 years, my washing machine is out and you are treating me like I am the bad guy. I asked for a complaint line or email address to voice my concern but again Robin stated the buck stopped with her; what?! Is this the Maytag my family would own 20 plus years later going strong or a new version who doesnt care after you purchase their washer if it lasts or not? To ask me to spend 600 plus in repairs after you tried to offer me 300 plus in a program is ridiculous and I will never ever buy a Maytag because of this response plus treatment. I will have to buy a whole new washer after only 3 years but I am going to tell the entire world to avoid Maytag if they want a washer to last without any type of resolution beyond doing it yourself.