Original owner of $800 HE top loader washer since 2010. We heard a grinding noise for months, then finally it seized up. Repairman quoted me $300 to replace bearings. The repair guy seemed a bit too eager for the job, so I knew it must have been easier than expected. I Googled the heck out of it, and used this forum heavily for guidance. Seems the bearing failure is a pattern issue. It also seemed ridiculously involved and no one had posted a how to video matching my model’s layout. I took a peek with my own eyes and noticed a sock had gotten under the basket. The sock got caught in the drive belt and knocked everything loose. I removed the debris, tightened the pulley and everything worked. Cost me $0 to fix myself. So buyers beware before repair. And check the error codes yourself when in doubt! The first thing I did was check error codes. Found a great video here **.

I made the mistake of buying the stainless steel bottom freezer (model# MBL2258XES1) approximately 1 year before the freezer started to make a periodic clunking sound. The repairman responded because my year warranty was still active and found no cause for the noise. Fast forward a couple of months later and it started pouring water out onto my hardwood floors!!! Unfortunately it happened while we were away and my floors were destroyed. Maytag wants nothing to do with me. Im so disgusted. I now have to have a towel permanently on my kitchen floor. Nice. I made the unfortunate mistake of buying an Amana dishwasher recently not knowing that they were also owned by Maytag. The dishwasher is a water waster :( This is very disappointing - you try and buy American and you get screwed. If any lawsuits start up, sign me up!!!

This is was my first time experience to purchase Maytag Bravos XL (MWWB835DW) 5.3-cu High Efficiency Washer. I need it fast replacement to my front loader Samsung washer as it was recalled and had mold issues. I was looking for a High Efficient and Star Energy digital, glass top reliable machine. I may say that I was fooled by advertisement and promotion from the Advertisement and promotion from Home Depot. I did not know much about Maytag Brand but I was convinced by sales person and price promotion. Big Mistake! Huge! I am extremely dissatisfied with this washer, it doesn’t use enough water to cover the clothes! No matter which cycle you use, the clothes don’t come clean.I wash and re-wash my clothes and ending up paying huge water and electric bills as I have to use deep hot water wash each time and after rewash again! Not so High Efficient! After using this machine for just over 6 month all my white expensive towels turned gray and all my whites is no longer white. This washer ruin my clothes. Another problem that this machine doesn’t have small load quick wash and if you have a small load it will go through 50 minutes cycle and I still need another wash after all! If I would wash my king size comforter I still have to do it twice and it does NOT rinse all the water out! I thought I can do big load but this machine cannot handle big loads!My laundry days became a nightmare! I would not call this machine High Efficient at all! Company does bogus advertisement just to fool and attract consumers. This is terrible washer which make me think how possibly this machine is on the market and allowed to be sold? I did not notice problem till very late and I missed my 90 days return policy. Now I have to find another replacement. What a waste of money! I do not recommend this machine to my enemy. Please read reviews before buying this horrible machine. Do not miss your 90 days policy returns. Save your water and electric bills by avoiding Bravos XL. I am hoping that Consumer Protection will step in and evaluate numbers of complaints and will help those who were fooled and ripped off by such a false advertisement.

We purchased our Maytag through Sears. We wanted a very basic machine, and thats what we found at Sears, yay! Fast forward eight years and it suddenly quit agitating. We tried fixing it ourselves by replacing a plastic gear part, which, later on our appliance technician said was totally logical, but it still wouldnt work. We got our appliance repairman out here and he took it into the shop and fixed the problem, which turned out to be part of the motor or something like that. The thing that bothers me the most is that he asked if we had bought a refurbished washer, but we hadnt, it was brand new. He gave us a part that was swapped out that wasnt made for the machine and also said the safety guard for the cord was missing. This keeps it from pulling out of the machine in case it gets jerked. I feel deceived and just wanted to vent because there really isnt anything I can do about it now. Buyer beware, yes, but I know we have to be our own technician sleuths to be sure were getting what we paid for?

Maytag bottom freezer, 4 years old, ice forms on bottom of freezer. Water melts all over floor every few days. Please add my name to class action suit if/when one comes.

Purchased MBF1958 model refrigerator July 2012. Has had 3 major problems. 2nd time the compressor has failed. For over 1 month have been playing phone tag and given the runaround by Maytag. Never return calls when promised and get a different story with each person I speak with. After 2 service calls to diagnose a bad compressor, $69 service fee, two weeks for the replacement to come in, the third serviceman decides this is not the problem and the refrigerator cannot be fixed. Maytag has once again offered to SELL me a replacement at a discounted price. Do I really want to subject myself to the HORRENDOUS MAYTAG EXPERIENCE again?

We purchased this washer (MHW05500FWD) and dryer set in 09/26/2016 and have had nothing but issues. I have had the repairmen out twice. The first time the washer wasnt rinsing out clothes, when the repairman came out he couldnt find anything. In June of 2017 the same thing happen. Once again the repairman came out. I found out that there was a recall on the part which was on Backordered. Now the matching dryer model MED5500FWD is not drying. This is the worst washer and dryer I have ever own. I will NEVER own another front loader again. Buyer Beware!!!

I purchased my Maytag washing machine in June 2011 and within the first couple of uses, noticed that my clothes did not appear clean. I went back to Home Depot and complained and was told I had to use HE laundry detergent and I was. I gave it a while longer and still, nothing I washed ever seemed to come out clean. Sometimes, the fabric softener dispenser fills with water; other times the fabric softener remains in the dispenser. The machine makes very loud clunking noises during the wash cycle. I knew this machine was a lemon from the get-go. I should have insisted that Home Depot come take it away. I will never buy a Maytag appliance again! Maytag should have recalled this washer long ago and, if there was a Class Action law suit, I would surely join in!

I also have water building up on bottom of freezer drawer. It turns into ice and if I dont clean it out in time, it leaks onto my hardwood. I am very disappointed that Maytag has not reached out to its customers to resolve. My fridge is only a few years old and its frustrating taking the ice out of the bottom. I dont have the funds to have it fixed. I thought I was buying a reputable Maytag fridge! IF there is any class action suit please let me know.

On 8/26/16, we purchased a top-of-the-line Maytag dishwasher from Lowes of Palm Bay, Fl. It began leaking water out one side shortly after installation. Because of a hospitalization, we were not able to report the problem to Lowes until the first part of December. A repairman from Brandts in Sebastian, Fl. came out on 12/6/16 and said it might be the door gasket, but he did not have a new one with him and if it continued, to call back. I called again and another repairman from Brandts came out on 1/3/17. He said it was out of square and he took out 2 screws and said to cut back on detergent because too many suds could cause it to leak (which we find ludicrous). Now it leaks on both sides. This is not a small leak; it soaks the bath towel we put under the door. On 1/11/17 Brandts sent 2 repairmen out and they claimed we needed to cut way back on detergent and put in a capful of salad oil because our water softener is causing the suds which causes the leak. We now use 1/2 teaspoon of detergent and the capful of salad oil. It is still leaking. Our previous Kitchen Aid dishwasher never leaked and we used the recommended amount of detergent in it. We are apparently stuck with a brand-new dishwasher that cannot be fixed. We will NEVER buy another Maytag appliance.

I purchased a Maytag washer the centennial commercial technology model about 4 years ago. At the just barely 2-year mark it needed an all new transmission (Approx $800) Thank God for extended warranties. Now it is doing the same thing again making terrible noise. For a purchase of $1000 this is not good quality or decent workmanship And Maytag does not stand behind their product. I guess I need to buy another brand from now on. Please beware of very costly repairs with this one.

Should have read reviews. Ill never buy another Maytag. This stove has been bad almost from start. Stove has burned marks from using broil. Repairman told me not to use broil anymore. One of eyes has been worked on 2 times; the knob does not work correctly; when you turn off, it goes past the off and keeps on going to the left. It is very hard to clean surface. I have had a few years. Company paid for one repair. They should have replaced stove from beginning. Not safe.

Good deal, recommended by dealer friend. Front loaders, high efficiency, 12 years or so. Finally needs new bearings on the washer. Replaced electronic board 5 years ago. High repair costs would be the worst which is related to low-quality construction. I expect my next pair to last as long as the last 1. Full size, not stackable but oversized drums. Relatively low water usage, lots of different settings for different loads for washing and drying, automatic water level and wrinkle guard.

After only 3 yrs of normal 2 person family use my Maytag washing machine completely failed. The ball bearings in the transmission seized requiring the replacement of the transmission. At the same time the control panel failed yielding the machine completely unusable. The repair cost was more than originally payed for the machine, forcing me to purchase a new one (not a Maytag). Maytag said since there was no recall on this model that they could not help me. I bought the Maytag because of their claim of quality. This was not my experience either with the product, or the customer service.

We purchased a Maytag refrigerator (MBF2258XEW) less than 6 weeks ago, and the compressor has already failed! Its not good, but the reason I am writing is their customer service (or lack of it)! We were told that it would take 3 weeks to get the replacement part, which was only 45 days old. Home Depot, where I had bought it, has been great; and they pushed Maytag/Whirlpool to agree to replace it. But Home Depot cannot not get us a new one until the paperwork comes from Maytag. We were told by their customer service that it would take 4 working days just to process the paperwork! Thats working days, and this is a Friday! So now, theyve all left for the weekend, and I still have no refrigerator and no idea when I will get one! They said no to getting the part faster, no to speeding up the paperwork, no to me returning it and getting a refund, and no to providing me with a rental. Please consider this when making any new appliance purchase.

Hello, I bought the above top load Maytag washer last summer and shortly after purchase the spin cycle was accompanied by a load grinding noise. This became progressively worse per use and I contacted Maytag Canada. The experience calling is a challenge with often busy, and at times long waits. When I did get through on the line they were very good customer-service-wise and arranged for a local accredited company to attend my home and assess the problem. Service visit number one resulted in the lack of parts to fix, so I waited two weeks for the next visit with appropriate parts. Washer began to grind again, I called Maytag, another appointment was set, service call #2 again resulted in the SAME parts being replaced as service #1, and upon departure the washer immediately resumed grinding. Call #3 to Maytag and a 4th visit was scheduled to my home. This time with a different service provider, parts changed washer not fixed. Maytag called and this time I asked for replacement. Three weeks later I received a new washer. The version was updated so the drain hose no longer reached my drain pipe. Once sorted out, my first wash today with the new unit and GGGRRRIIINNDDDING.. I would not recommend this product. Will be calling Maytag again Monday.

The freezer will frost up and the shelves will not move. Repairman has been out three times, once to clean the drain. The second time he installed new tracks for 250.00. Two hours later they still wont move. The third time out he said it was repaired, but two hours later they didnt move again. We are very disappointed with Maytag.

We purchased a Maytag Jet Clean Plus in August of 2013. Within 8 months the control panel stopped working. Though it was replaced by one of their technicians it now after 9 months is broke again. How can this be such a crappy product??? Over 800 dollars for a dishwasher to have to go out twice in less than 2 yrs is just wrong. The company needs to stand behind their products!!! I will never buy Maytag again and will advise anyone looking to not waste their money!!! VERY DISAPPOINTED!!!

H.V. Board failure on Maytag model #MFI2568AES refrigerator. Whirlpool needs to step up their parts program. This refrigerator has been down for over 6 weeks and part will not arrive till 7/10/14. There is no excuse. The Maytag name is about as good as our country gone to H_ _ L in a hand basket. Consumers should not have a wait on parts or repairs that forces them to buy a new appliance when they spend $2500 and it only last a few years and try to contact them, they wont reply. I hope everyone who reads this considers LG, GE or SAMSUNG and not whirlpool excuses and JUNK.

Got the dryer free when we moved into our townhouse. We had been doing 2-3 loads a day for almost 8 years. The dryer was old when we got it. No complaints. Just wish there was some way to fix it. But mechanic said, No way. Almost a valued member of the family. Say 2 loads a day, 7 days a week, 52 days a year. This is a lot of loads. Remarkable. New machines cant do that today says our mechanic, they are not built to be fixed. Now, when broke, replace, don t fix.

We purchased our Maytag Bravos just under two years ago. Over the past month or so, we noticed the spin cycle was getting louder and louder. Today we had the service man come out. He informed us that our 2-year-old machine will require new bearings and a new basket, which equates to over $700 in repairs. The repairman said he has seen more and more of this with these high efficiency washers. He suggested that anyone buying these new washers be sure to buy the extended warranty.I for one am completely disappointed that one can spend that much money for a washer with a two-year shelf life. I personally think this is planned obsolescence created by the manufacturers. The serviceman also said the LG versions of these washers have a large increase in electronic problems. Be warned, we have very few choices these days so buyers beware.

I purchased a very expensive set of Maytag washer & dryer (topload washer) and heavy duty larger capacity. Firstly- I purchased this through Home Depot on Labor Day weekend and did not receive this set until December 2020. This set has all the electronics and Im going to tell you NOT to purchase either one. The dryer MUST have a metal solid vent. This sets your dryer out into the walkway of a laundry room. If you use a heavy flexible metal vent; your sensor will be going off constantly telling you your vent is plugged and to clean it. I had a dryer vent company out twice to clean and inspect the wall & roof vents yielding nothing. I also have a dryer vent cleaner which I hook up to my vacuum and I clean the dryer vent monthly. If you lose power. You will need to unplug your dryer and let it reset to be able to use it.The washer is also terrible for the outrageous price. Again; glass heavy duty top load with all the electronics. You cant get the washer to fill even on deep fill. Also; do NOT put a lot of clothes or jeans or blankets in this machine. It will not be able to level and spin. When you try to use the drain and spin cycle; the sensor keeps going off. I swift the contents around and around and finally end up having to take soaking wet cloths out into the garage until I have one sheet in the machine and it will spin out. In addition- the CLEAN with Afresh mess. This forces you to clean your machine- whether you are in the middle of trying to get clothes drained or not.Buy something thats a simple workhorse with one button. Stay away from any bells and whistles because its only going to cause you heartache in the long run. I wish I would have read reviews prior to spending $1,700 on a Maytag Washer Dryer set (ON SALE- for God sakes). This is the biggest piece of garbage I have ever purchased. Buyer beware.

Shortly after purchasing my Maytag refrigerator had to pay for a new motor in the ice maker. The cover for the lower large food tray broke. Now approx. 4 years later am getting ice build-up on the bottom of the lower freezer unit, about one-half inch thick. It is enough so the freezer door wont seal when it closes and the inside builds up with frost. Not happy with Maytag or this refrigerator.

Purchased this unit back in November 2011. Sometime this year it started leaking water just like many others from the freezer unit onto the floor (many times large puddles). Im tired of the permanent towel on the floor to absorb the water to prevent a potential slipping hazard. I too went online and found a very nice video on youtube which showed how to disassemble the freezer compartment. Took everything apart and noticed that there was water frozen on the supply line. Melted this and put everything back together, for about a week there was no water leaking so I figured all was well. About a week later the puddle was back so I sent an inquiry to Maytag and let them know I had an image of the issue and asked if it was covered through manufacture warranty. Here is their response: Your email is extremely important to us here at the Customer experience Center and we sincerely apologize for any delays in responding to your email. We are working diligently to respond over the telephone and through email to all of our customers. We are sorry to learn of the problem you are experiencing with water leaking from the bottom of the freezer. Unfortunately, we are unable to determine from this location the exact cause of the problem. We recommend that you contact a certified technician for an accurate diagnosis. Once the problem has been diagnosed, please contact us back so that we can review the concern further to determine if assistance is available. For your convenience, we have provided below service providers in your area that you may contact for service. Aries Appliance Service (925)367-7708, Vigil Appliance Service (925)371-7701. You are a valued customer and we do apologize for any inconvenience this concern has caused. We invite you to contact Maytag again either by calling (800) 344-1274 between 8:00am to 8:00pm EST weekdays or by emailing whenever the need arises. When calling please press the available option or stay on the line to reach a representative.Frustrated I went online and found this forum where hundreds of other people had the same issue and that many of them were resolved by the new P Trap. So I watched another video by the same guy on youtube that showed how to replace the P Trap. I went online and found the replacement P Trap Manufacturer model # w10619951. One of the comments there actually said to call Maytag first as they were able to get a replacement P Trap for free. I believe if it was under a year old they would also pay for the labor to have it replaced. So this morning I called Maytag, the first guy Jim said I would have to have a certified Tech come out (76 dollar service fee, plus whatever the labor would cost) and Maytag would cover the cost of the part. I asked Jim if he could just send me the part and Ill do it myself, he reassured me that he could NOT do this and that the system was very specific. I told him I did not understand that a bad design and known quality defect, why should I have to pay several hundred dollars to fix? He told me that was the way it is. I asked to speak to his supervisor and put me on hold. Not only was the hold music extremely obnoxious but there was a loud humming noise as well, I waited for 10 minutes hung up and called back. I spoke with Maggie this time. I told her I wanted the part sent to me and if she couldnt help me I wanted to speak to a manager. She said she did not have the authority to ship me the part without approval. She said she could ask for approval and after waiting for about 3 minutes she came back on the line and said she spoke with her supervisor and that they would be sending me the replacement P trap today via FedEx. Had they not sent me the part my next stop was going to be the better business bureau..

This range and oven get unsafe, very hot on the surface and sides. Also, first time we used the oven, our oven mitts and bbq tools caught fire in the storage drawer.

These machines have lots of service problems, although Im not familiar with the newer models. The function and the features are adequate, and typical. And overall, again, I have no complaints other than shortly after purchasing, there was a circuit board recall for these machines, and fortunately, I had a repairman who knew of the issue, and guided me to a cost free fix. Overall, it has served the purpose well of cleaning my clothes in a decent fashion.

I bought Maytag frost-free refrigerator last August 2006. But now, I noticed that ice builds up in the freezer. The product is only five years old but I was told by Whirlpool that they had discontinued making defrost heater. The reason why I bought Maytag was the ad on TV showing the Maytag service technician seating and doing nothing, implying that Maytag brand is a good product. Think again before buying Maytag products.

I bought this stove thinking of the Maytag repair man commercial that was advertised on TV for washing machines. Apparently Maytag only knows how to make washing machines (I did not buy one of their washing machines after my experiments with their stove). From day one the oven door never closed right, the self cleaning oven device had to be replaced 3 times over the year after have a repairman tell me that they all fail. I stopped using the self cleaning feature. This stove has cost me so much in repairs. The cook top is very very hard to clean. It always looks dirty. All the plastic knobs have melted off because the oven door never closed right. And the knobs are crazy expensive to replace as is just about everything on this stove. The oven temperature can not be trusted never cooked at the temperature it was set at. I paid a lot of money for this stove 10 years ago. And I am finally able to replace it thanks to a Christmas present from my 3 children. I love to cook and this stove made it difficult. My advice is to look for a different company when buying a kitchen stove. This Maytag has been nothing but trouble for me.

I’ve had this new stove just over a week. Used 3 times (I just moved). I have cooked on staying already on the ceramic top. I’ve had a ceramic top stove for over 20 years with barely a mark in it. Terrible. I’ve left a message with the store with no reply.

We bought a Maytag refrigerator serial # K11101146 and model # MBL2258XES1 on 5/7/2011. We started seeing puddles on the floor about a month ago coming from the bottom freezer. The warranty on the refrigerator was only good for a year. We investigated it further online and saw that a lot of other people were having the same problem. We found a video on Youtube on the solution, which was to tear the bottom frig apart (which is a pain and takes about 3 hours to complete) and to thaw out all the ice accumulated on the coils and run hot water down the drain until that thaws out. It makes a real mess. Now we see that this will probably have to be done again and again from others online who are having the same problem. We never had this problem with any of our refrigerators or any problem with them for that matter. Our last one was a 15-year old Amana and we wanted a more energy efficient refrigerator. We bought this one at Home Depot thinking that this one would last us for the rest of our lives. We are in our mid 60s now. This should not be happening at all especially as much as we paid for the refrigerator. I contacted Maytag and they more or less said, “Sorry about your luck.” I hope something can be done about this, especially for the amount of complaints filed. Unfortunately I did not take pictures but if it happens again, which I understand from other complaints that it will. Thank you.

M1BXXLZYB00 - This is the worst appliance I have ever owned and I am 56 years old. Very noisy, freezes my produce and actually anything in the refrigerator. Yet the freezer wont freeze popsicles. Had 2 service calls on the fan and or fan motor in the first 6 months. Now 2 years later we have replaced 2 compressors and had to pay 200.00 labor to have installed. Now the compressor is out again not even 30 days after the first 2. Whirlpool wants to send another compressor and the poor repair guys are suppose to do it for free now because it is within the 30days. The offered me to buy another refrigerator with prices of 699.00 and 519.00. My fridge in the garage is way more dependable than this one and I have had for 10 plus years with no problem.

Perfectly great, cleans anything, not terribly quiet, but results are more than satisfactory. Good water pressure, cleans every nook and cranny, things come out spotless. I do not have anything else to compare, but I think the size is fine, I can put a lot of stuff in it. Controls in front at top, easy to use, clean appearance. Even though my dishwasher is 13 years old, I have not had any trouble with it. The top racks are strong and hold a good bit of glasses, cups and bowls. I have put baking pans, cookware, grates, and a lot of other stuff in to wash and it all came out clean.

Although this refrigerator is 10 yrs old it really performs well. I like the ice maker as it hardly ever hangs up, the freezer works great and the refrigerator part is really super in the veg drawer and the meat and cheese drawer. All in all this was a great buy.

Maytag dishwasher quit working 3 years old. No power. Control panel dead. Piece of junk product.

I purchased my Bravo (MVWB300WQ2) washer a little over two years ago. It took all day to wash some loads due to leveling problems. Example, you could not put more than two bath towels in at a time, even with the towel setting. The washer would stop and you have to re-position the towels. You cannot leave because it stopped so often. Also, the washer makes an extremely loud noise during the spin cycle. My most recent problem, it does not complete the spin cycle. My clothes are still very wet. I refuse to call service. Its just too costly. It would be the third time in less than 3 years. However, the first time was within the year warranty (no charge). The basket had to be replaced - it was ripping my clothes. During my second service call, the technician advised me in purchasing an extended warranty. I paid for the service call and for a one-year extended warranty which just recently ended. The washing machine is not worth paying for service again. I am going to purchase a new machine instead!

I would like Maytag to repair or replace this dishwasher. It has only been installed since November 2014. The only button that works is the auto clean. None of the buttons work. I thought Maytag was a reputable business.

This is a dishwasher purchased at Home Depot on March 25, 2012 for a rental unit... call from tenant said the dishwasher did not work. Repair person from Appliance Hospital went out today and said the control panel is out and the touch pad. Cost is over $500 to replace. I will have to replace this dishwasher BUT NOT WITH ANOTHER MAYTAG.

Once again I purchased a maytag appliance. I was hesitant because of poor past experience. I bought a refrigerator, lasted 3 years, and a stove, a little better 4 years. When I went to buy a dishwasher at home depot, they assured me that maytag had improved their standards and now were more conscious of maintaining the quality of their products. Long story short, I bought the dishwasher in april of 2015 and now in october of 2015 the control panel is shut. I have requested a repair, but find this unacceptable as the life of appliances seems short at best. I am fearful this could be on going as I now am reading the customer reviews, and 90% of them have had this trouble more than once.

I recently purchased a Maytag washer and dryer from Lowes. The performance of the washer was highly unsatisfactory. The water sensor does not allow sufficient water to enter the machine. Thinking it was a malfunctioning machine, I spoke to Lowes, and ask them to swap it out with another machine. They were cooperative and pleasant to deal with however, the replacement machine was no improvement. The water sensor does not allow enough water to enter the machine to even begin to saturate the load of laundry! I bought a washing machine, not a dry cleaning machine, but a dry machine was what I got and that is NOT okay with me. The literature states that load will not be covered with water, so that is how it is designed to work. With inferior water levels, and no agitator, there is not even a chance of water splash saturating and cleaning clothes. I am not an engineer, but common sense says this is efficient nonsense. VERY, VERY DISSATISFIED!

The Maytag Refrigerator Model #MFF2558VEW2 I purchased from Sears is a lemon. Ive had problems with the freezer getting a sheet of ice, under the storage basket. The ice starts melting, and pours out on the floor. I have to remove everything from the freezer basket, remove the sheet of ice, and mop the floor. Ive had problems with a great deal of noise coming from the unit as well. The unit has now stopped working completely. I called Maytag at 1-800-253-1301, and spoke with customer service. I was informed of a faulty part, in the freezer. I received the part in the mail, and a phone number of their contracted repair company. The repair man charged me $166.00 to install the part, and informed me the digital control board needed to be replaced as well, for an additional $170.00. I called Maytag again...they said nothing could be done about it. Ive had the refrigerator for 3 1/2 years, and had all these problems for over a year. Im not going to invest over $300.00 to repair a faulty product. Maytag should stand behind their products, and at least furnish the parts, or replace the unit, with something that actually works.

We had a Maytag washer and dryer for over 32 years, the same washer and dryer. Finally our washer failed. We thought it would be a good idea to stick with Maytag. My husband purchased the Bravos XL Maytag washing machine. It is the worst washing machine ever and I regret the purchase. The washing machine doesnt clean clothes. If you use a powdered soap of any kind it leaves residue all over your clothes due to the fact it doesnt use enough water. It binds everything up. It becomes unbalanced with any larger load. Completely ties your sheets and your pants into knots. Yes literally I pull my clothes out and they are in a knot. The washer started to leak about two months ago after having it for a year-and-a-half. We couldnt locate the leak so we had to call a repairman and it cost us over $240 in parts and labor.

I have the Maytag Bravos washer and dryer. The machine has broken several times every year, and every year, Maytag makes me feel like it is my fault. They built a machine, and they do not stand behind it. And I cannot get a local machinist to work on it. I have asked Maytag to replace it from the start, and they refused, telling me its out of warranty. The only thing out of warranty is the frame--all parts are new. Here is the history:On 1/04/2008, I purchased it from Home Depot, and it cost $815. Then in 4/2009, there was an F51 code, and Maytag replaced the mother board after long hold times and much pleading to help me. They said they could do nothing, because it was out of warranty. It took manager to manager to manager to get the agreement to extend the warranty. (I then found that this was a regular Maytag issue.)From 9/2010 to 10/2010, an ld code occurred. The approved Maytag scheduled service had to come out 4 different times to attempt to fix the issue. One time, they said it was broken wires for the drain pump. The next, it was off balance; and the next, it was a sensor. Then the next time, they replaced the mother board again, and again after much argument that the part was less than a year old. Each time, they get more and more difficult to deal with and made me feel more and more like I am asking them for something unreasonable. The service guys said the washer was like new.... All new parts and I would never have a problem again. It cost $80 after argument, and Maytag covered the parts.Last 2/2011, problems include a fast spin, ld code, and off balance; and it stopped working. It needed new suspension rods which cost $250. Maytag paid nothing. Then in 8/2011, ld code started again, and I would have to turn off to drain and then restart to spin. Maytag called in a service call, and they never showed up. Every time, they said they read over my file and that theres nothing they can do to help me. And no one else for me to speak to.In 10/2011, the ld code came on permanently. The Maytag call I made this time again said there was nothing they could do to help me.I am so frustrated; I dont know what to do next. I threw away an older set working washer and dryer, thinking I made a great decision to upgrade to this new set. Now my family of 5 cannot wash our clothes. No one will work on the washers locally, and Maytag treats me like Im complaining for nothing and I should just spend endless dollars to fix this machine. And Im at a loss. I had to get a part for the dryer the other day, and the parts store person told me that this washer is one of Maytags mistakes. if that is so, why wont they help me?

My Maytag microwave MMV4205BAB gave out this a.m...again. I bought it in 2008. The repairman has become a close personal friend because he visits so often. In Jan. 2012, I bought an extended warranty, which expired in Jan 2013. This is the best example of planned obsolescence Ive ever seen. We wish we had kept our GE with the broken handle, which we had for 20 years with no other problems than that. If you are wise, do not buy Maytag.

My $1500 2 yr old Maytag mbf2258Dem refrigerator stopped cooling properly (wont freeze). The icemaker was the slowest I have ever had. That may have been the problem when I bought it. The Maytag Repairman came out and said that even with Maytag sending me a new compressor (under warranty) this unit was not worth fixing. I called Maytag and they said sorry there was nothing they would do. So l looked up every review I could find... and this refrigerator is just bad. Not Worth Fixing. So Maytag deceived me. On the front of the door it says 10 year compressor warranty. Thats a big sales feature! They know that they have a problem. This is one bad company!

This washer is only two years old and does the wash for 2 people. The control board has broken down and the lid lock did too. Of course the warranty had just expired, so there is no help from the maker, Whirlpool. Save yourself a big loss and dont buy these brands. Mine is going to the dump where it belongs. Thats $500 down the drain. Do yourself a favor and get a Speed Queen.

The Maytag has nice features but the shelves dont allow much room to adjust them and the freezer could stand to be a bit larger but overall its a good and hard working fridge for the price. Would love if those two things could be fixed without a huge price tag.

Bought brand new. No deal, not on sale, not a return. Just heres money... give me working washer. This thing doesnt wash anything. It leaves soap all over the clothes. When you turn it on and wait til it starts washing, look in there with the lid open... theres barely any water! The clothes on top stay dry! The only way to wash your clothes in it is to add three-3 gallon buckets of water at the start of each STAGE of EACH cycle! My wife showed me after three months of washing clothes like this. Anyway, to the garbage with this and back to Whirlpool basics with me.

I purchased this washer in 2010. It has broken 4 times since purchase for the same reason. I was told by the appliance repairperson (which Maytag referred me to last time it broke on 03-11-11) that the manufacturer does not replace the machine until after it has broken down a 4th time. Now, the warranty has expired (in 09-11), and it has broken down again for the same problem - water wont fill. Sherry at call center informed me my machine does not qualify for replacement. Then, she would not give me a number or contact info for corporate office so I could forward my complaint. This machine is only slightly over a year old. I have had nothing but problems with it. I want a new machine, or at least unlimited repairs for the recurring problem. And I should not have to pay for a warranty that costs almost as much as the machine itself when Ive already paid for the machine, and at least an equal amount to the cost of the washer in repair bills just to keep this lemon on the road. I want a number and a name for someone that will listen. I may be part of the shrinking middle class, but I am a customer, and I should be treated right. Please help me.

Maytag washer Model #: MVWX655DW - I purchased this machine at Lowes in May of 2016. Always was a loud machine but seemed to work ok. In April 2018 the machine stopped working correctly. The spin cycle would lock up and not finish leaving clothes soaked. Called Lowes and waited for their repairman. He came and said it was the clutch and drive motor. Repair is over $400. Machine is worthless. Huge mistake. Never buy a Maytag. I called Maytag to see if they would warranty it. They basically said, Sorry only a one-year warranty on it. I told them the reason I bought it was it had 10-year warranty on it. They said only certain parts but its the drive motor that is clearly marked on the machine that has the 10-year warranty. I was told, No sorry. What huge waste of money. I am out close to $600 and Lowes only give you a store credit with their protection plan.The credit is not enough to purchase another machine without more out of pocket expenses. I will never buy another Maytag and I would not recommend anyone else does. Their warranty is a huge joke. Their customer service is terrible. Maytag should not even bother sticking the 10-year drive motor warranty on their machines. They do not honor it. My advice do not even consider buying one. You will be out the money and be purchasing a new machine within two years.

Fifteen months after purchase, the lid lock and motherboard goes off. It was replaced with new parts and the machine still doesnt work. Cost of repair is equal to the cost of the machine. With or without an extended warranty, the expense is not worth the investment. While shopping to replace the machine, the dealer finished my sentences on Maytag washers.

I saved for this refrigerator for some time and assumed at my age this would be my last one. Thats a joke, less than 2 years and I see this water leaking on my floor. I blamed my dog at first. This was a Home Depot purchase. I love the middle drawer but the freezer has this problem. I removed the ice but it comes back. I did not purchase the extended warranty because if you have an excellent product, you dont need an extended warranty. And of course this happened RIGHT AFTER the warranty ran out. I am VERY upset with Maytag/Whirlpool. Will NEVER buy another product from them. This fridge should not have problems in less than 2 years.

We bought a Maytag dishwasher in May of last year. The control panel went out about 3 months after we got it. It just started doing its own thing Like not running the wash cycle or a different cycle than we pushed. We called for a repair and were told by the repair man that the control panel was on the fritz. He ordered a new one and told us it would be a month before he could come back and install it. When the control panel showed up at our house, we installed it ourselves because we did not want to have a faulty dishwasher running in the house.Just yesterday we noticed a huge rusty area on the bottom rack. We called and were hold for 20 minutes if not more, before we were even able to talk to a rep. She then came up with every excuse as to why our rack was rusty (hard water, water changing??). We asked for a new rack but she wanted to send a repair kit. We were on the phone with her for half an hour, if not more, and she just refused to send a new rack. When we finally asked to speak to the manager we were told the wait time was 32 minutes and hung up! Do not buy crappy Maytag appliances with even crappier customer service reps! (see our review about our Maytag fridge!).

Totally DISGUSTED!!!! Have owned my range for several years! Love have double ovens, however it is double the repair!!!! Every year we must have the handles replaced as the connection loosens and handles fall off!

We bought this washer in February of 2010. We had the pump replaced under warranty in January of 2011, and the pump appeared to have a hole in it from some type of hard object that had gotten inside the pump and damaged it. We then replaced the L-shaped hose between the tank and the pump because it had a small hole in it - very thin rubber. Last week, the washer was leaking again and the service technician said that the pump housing was cracked due to a penny rattling around inside the pump.This washer performs very well when it is working but it seems to be too fragile to handle on normal usage. The Whirlpool washer we replaced with this one ran for 23 years with no problems before it finally went out. From all appearances, it seems that every failure we have had with this washer has been due to damage from foreign objects getting trapped in the pump. Is there no screening mechanism to prevent hard objects from entering the pump? This seems to be a design flaw more than anything.

My boyfriend and I just recently purchased a Maytag brand washer and dryer set. So far, we are thrilled with our purchase. We got front load units that have an XL barrel so we can use it to wash comforters and larger loads. I have washed many loads and so far, havent noticed a longer time to wash or any issues. I love the fact that my clothes are all getting equally as clean and I can be sure that my items will not be torn or ripped in the process. I would recommend this product to anyone.

We are a family of nine so I wash a lot of laundry. We bought this washing machine a month ago and hoped it would perform like our prior one. The problems are many. It is too smart for its own good- it requires a cleaning after every 30 washes but gives you zero warning beforehand so you will already have the clothes in and started the cycle when it will stop the cycle saying it needs cleaned. There is nothing you can do to override the cleaning cycle, so you are forced to remove your sopping wet clothes and run the cleaning cycle- wasting time and money on precious water! It also wants you to use its specialty affresh to clean it with, adding cost we hadnt planned on. Then you cant tell when to put the clothes in as it tells you to start the washer and then add the clothes, but if you put the clothes in first sometimes it wont start because it wont sense properly, and if you start it without the clothes. Then when you stop to add the clothes it wont start it with the clothes in it- which way does the machine want it?! So it is a guessing game as if the washing cycle will even start. And the washer wont hold as many clothes as our last one did. If there are too many clothes, the cycle will stop and it will refuse to wash until some are removed. Whenever there is a problem starting, which in one month has been four times now for us, it is a huge guessing game as to what is wrong for why it wont start. I dont need this kind of frustration! Further, the locking mechanism in the washer is plastic, and I know from experience that plastic parts will be the first to break. Had I realized this before purchasing, I would have looked for a metal locking device. My guess is when it does break, the whole washer will break. Also, from day one, it has made a sound that Im not sure is normal. It sounds almost like grinding gears every time each various phase starts or stops (washing, rinsing, draining, etc.). I sincerely hope this isnt a manufacturer defect as we didnt buy the extended warranty. We researched this model before buying and many were happy with it but I hate this washer! I loved my last Samsung washer but it rusted all over after just five and a half years even though it still worked great, so I didnt want to buy Samsung again so we took a chance with this Maytag. I am regretting this purchase. I consider myself to be a person easy to please. I want a washer that works that wont rust that you can put a ton of clothes in and throw it in the wash and forget about it. I dont want all this high-tech sensing stuff that just messes up and is highly inaccurate in what it senses! Why cant companies offer a simple, high quality product anymore that works, without the added costly features?! The model number is: MVW6230HW0. Avoid this model number.

I purchased a Maytag French door refrigerator (model MF12569) two years ago. The bottom drawer freezer does not work well. Apparently, the inner tubing of the freezer clogs and it creates huge puddles of water. My floor got damaged and I keep calling Maytag and all I get is their apologies. I purchased an extra warranty which will expire on the third year. I am really disappointed with their product. I see why there are so many complaints filed and what makes matter worse is that they dont seem to acknowledge the problem. Apologies do not cut it. They need to do something to reestablish customer satisfaction.

I have had it since 2011 and still works as good as it did back then. I love it. Hope it helps people decide when they go shopping for a dryer. I have a dog so I have to keep her clean so I wash a lot of her bedding and she sheds a lot. She also sleeps on the with me so that other bedding that I put for her on my bed between her clothes and mine which I do separate. The dryer works a lot and it is still going strong.

We have a Maytag Neptune washer we purchased new in 2001. The Neptune was useless on My mechanic clothes, but good for delicates and blankets so we have an old style washer to clean my regular clothes. The Neptune was at work on a blanket when we smelled it burning. With it unplugged, I got around to investigating the situation and found the motor control was shorted and burned. I tried calling Maytag. I was asking about an upgraded part or recall. They didnt want to help. The representative was condescending and after I listened to her attitude, she said someone would be in touch. NOTHING. Now I see these suits and I guess I understand. My house could have burned down - they dont care. Maytag is garbage and Im sorry I ever thought otherwise.

The refrigerator has been very dependable for over 14 years. The biggest problem we have had is failure of plastic tracks on drawers that break and had to replace drawers and other problems with plastic components like deli drawer coverlet, and door shelf door plastic. Recently we have problems with the touch control panel on front of door. Not working properly for ice dispensing and temp. control although temp is maintaining what we had set prior to failure of control panel.

Purchased washer March 2017 and had to get it repaired twice by the end of 2018. The top loader even with agitator does not clean clothes very well. The repairman said not to fill the washer above halfway so I can only wash about 4 pair of my husbands heavy soiled work jeans. I won’t buy another Maytag.

Purchased a Maytag Centennial Washer from Lowes. This is the NOISIEST WASHER I HAVE EVER HAD. Self Balancing, pretty much the way it is, YOU lift that heavy wet laundry and re-arrange to balance. It just slams around even moving the washer, until you do. This washer also doubles as a BLENDER. It SHREDS laundry. The agitator does not go all the way down and thus, clothing, towels, rugs... get stuck under the agitator, wind around and RIP. Have had hundreds of dollars worth of laundry shredded such as: shirts, towels, new rugs and it even ripped the waist off a pair of my jeans! The other laundry gets tied up on the stuck laundry and you end up with a twisted, ripped, tied up Laundry Ball. It will not wash or rinse well when it does this, naturally. Lowes: The salesman knew about all this, and sold it anyway! He had one and got rid of it. Gee thanks Lowes and Maytag, for the worst washer I have ever had the misfortune of owning.

I purchased my Maytag 4 door refrigerator with the freezer at the bottom (model #MFX2570AEM) in December of 2012. A couple months ago it started leaking small amounts of water. I now notice that there is such a build-up of ice under the freezer drawer that it wont even close properly. I, like all the other consumers that have complained am fuming mad. I purchased the Maytag brand because of its great reputation for quality products. However, this is totally unacceptable that I should be having issues with this refrigerator less than 3 years later. Shame on you, Maytag!!!

I purchased a Maytag Bravo Washer in October of 2011, I had a repair man come to check it since the spin cycle sounds like a jet is revving its engines in the laundry room. He told me that the repair cost is $493.50 to replace the transmission. The machine also has problems with the circuit board. The lid lock goes on and off and on and off so you cannot run the machine. Speaking to Maytag they just kept saying your warranty is over and we dont offer any assistance on the repairs. The machine cost $530.00 in 2011 and they think its reasonable to have repairs more than the cost of a new washer. They said they had no complaints on the model. My repairman advised not to buy Bravo, Cabrio or Calypso models since they all have the same problem with the transmission and electronics. I think they should at least pay for the parts, the transmission is $300. And we didnt even price the electronic part of repair.

We bought a Maytag dishwasher March 2012 and the unit wouldnt turn on October 2013 - 6 months after the warranty ended. We called their service department and they told us to unplug the dishwasher or turn off the circuit breaker. We did so and the unit still would not turn on. We called a repairman who advised us that the touch pad was not working. The cost with parts and labor would be close to $300 which was more than half the original price. We repaired it and I sent all the papers with a letter to the consumer department and today I got a call advising us that they would not do anything. Do you think I have any further recourse? If not, I will never buy a Maytag product again and will advise anyone within a listening area as to how we were treated.

I bought my Bravos XL 3 years ago after having older model Maytags since the 1980s. My mother also runs a laundromat and SWEARS by Maytag. To say Im disappointed in this purchase is an understatement!!! They have never washed the same as the older models. They twist the clothes horribly! Now Im having issues with all of my dark clothes getting grease spots on them with no apparent cause. I use HE detergent and softener (recommended amounts only) and clean the washer religiously, including the detergent, bleach and softener cups. I DETEST these machines. Also, the dryer never dries unless I run it for 2 cycles, regardless of what setting it is on. Waste of money and definitely not energy efficient when it comes to my water and electric bill, nor time efficient for me since clothes either come out still dirty or with new stains. After this purchase, I would NEVER buy Maytag again!!!!!!

Purchased a Maytag Centennial top load washer that will not fill with enough water to wash clothes. The washer was purchased from Lowes on August 17, 2016 and we tried to return but Lowes refused because we were passed the required 30 day return period. We contacted the Maytag company and they sent out service people who reported that there was nothing we could do other than wash small loads. The company also reported that if we tried any of the solutions on the web we would violate our Warranty. Since we find ourselves in this spot (we should have read all the bad reviews here before the purchase) we have decided to place the machine in a very visible spot across from a new 100 store shopping center on a truck with a 4x8 sign warning the public not to purchase this product.

On 9/8/09, I purchased a Maytag ceramic glass top range, model MER7662WBO. The right front dual burner has what look like worms in the burner. The other burners are clear. Maytag has replaced the top three times and the burner once. The top has gone bad again and they are calling this a cosmetic now and will not replace the top. I think there is a problem with the tops. I have purchased my last Maytag product. I buy for looks also.

My Maytag washing machine is rusting out at less than three years! [Photos included]. I have called customer service twice, spoken to two different women and have been told that it is a cosmetic issue [Model MTW2541240; Serial CW2541240 ]. The last e-mail with photos was sent to Gwendolyn **. I indicated that the rust has ruined very expensive sheets, other clothing, towels. It took me a long time to figure out what was causing the spots on the clothes. There is rust on the outside of the machine, the lid and inside the actual drum which holds the water. The machine is a lemon. You have me registered in your system with the date of purchase.My question to you, since when is rust in the inside of a washing machine a cosmetic issue? Are you aware of this issue? Do you as the CEO believe this is what is acceptable for a Maytag washing machine? I firmly suspect this issue is beyond my washer based on my research with various stores and sales people. They are telling me I am not the first with this issue, non-Lowes stores. I purchased the machine at Lowes and because no one at Whirlpool was responsive to him or to Lowes, he is offering to apply the refund to a new Lowes washing machine. I am now in the process of searching my credit card records from Sept-Oct 2008 which is when I bought the machine.I would like not to be restricted to Lowes for another washing machine. I will notify Rick ** (at the Lowes Turtle Creek, Coconut Creek store in Florida, telephone 954 346-3993) of this letter to you so that you and Rick dont think I am trying to obtain a double refund. I just want the full value of the washer back so that I will have a choice in the replacement. The selection at Lowes is limiting. I will upgrade to more of a commercial washer and pay the difference. I wanted you to be made aware of this issue.

I purchased this gas range from Home Depot in 2011. From the beginning I had problems with the cooking racks slipping off the oven wall. In some instances hot liquids poured on the oven floor. I had bought a service contract on this product and when I asked that this be repaired I was told that it was not covered as it was a design flaw. The condition has slowly worsened and now I cannot cook anything in the oven for fear of the racks falling down. This is a safety feature and the oven should be replaced my Maytag.

So far, so very good. This is the first time owning/using an electric oven. I just love my Maytag. It was affordable, especially since it was a combo sale with the over-head matching microwave from Home Depot. Two years later and it's as if I just purchased it. Wonderful, wonderful, wonderful.

I ordered my dream refrigerator (Maytag Model MFT2776FEZ) on 05-12-2017. I had to wait 4 weeks for it to arrive because it was on back-order. I was willing to wait. All was good for 6 months. January 2018, the six month old refrigerator quit cooling. It took 2 1/2 from the service call until the part came in to fix before I could use my refrigerator again. I lost all my food. The same thing happened again in March 2018 except that it took 4 weeks for the part to come in once the serviceman ordered it. I lost all my food for a second time. February 2019, the same thing happened again. I placed the service call on 01-31-2019 for service, but the tech could not come out until 2/6/19. The part had to be ordered and could not be installed until 2-28-2019. For the 3rd time, Ive lost my food. My best friend that has appliances that are nearly 30 years old. She was going to replace all of hers and get exactly what I ordered. She has changed her mind and has decided she would rather keep her outdated appliances because they work.

Maytag Commercial # MVWB765FW0: My husband and I wanted to get rid of our GE front load. It was horrible. Even constant cleaning and leaving the door open all the time, our clothes still smelled like mildew and musty. My hubby wanted an LG and I said no way. As a little girl my mom had an old wringer washer and her first electric washer was a Maytag in the late 50s. She passed away in 2001 and in her lifetime she had 2 electric washing machines both were Maytags. They were so dependable and built to last so naturally I wanted a Maytag. Wrong! I am so disappointed. We purchased it in Sept of 2017 for $695. I was so excited the first time we used it. It was a little noisy, but living in the county and having a well we were glad it was an energy/water saver. The first couple of months it was so refreshing to have clothes that did not smell musty and mildewy. I noticed they were really wrinkled but I still iron anyway so it was not a big deal. However ironing over and over again on some items did not get rid of the wrinkles and the past 2 months I have been going thru lint rollers like crazy and it still does not come off. I have to use a slightly damp lint brush or go over the clothing with packing tape to get the lint off. It is horrible! I dont want my GE back but I dont want this one either! I wish I would have read reviews first and listened to my hubby. I wont ever have another Maytag and when this one goes I will certainly read reviews and go with something more dependable. Unfortunately for now we have wasted the money and it is ruining our clothes! I agree that we should all do the class action. There are just too many of us experiencing the same issues. Maytag should do right by the consumer! We have learned our lesson, review before you buy!

I bought a Maytag MDB7809AWW2 dishwasher two years ago. The control panel just started doing free-games. Lights would come on and off during the cleaning cycle. When selecting a cleaning cycle, some functions would be automatically selected without the capability to deselect them. It is our second and last Maytag dishwasher. Stay away from them!

I purchased all Maytag products for my new home three years age. The dishwasher stopped working 13 months after we purchased it. Since the home was under renovations for the first month, we only actually used it for 12 months. When I called Maytag, they told me that it was either the control panel or mother board and that they could not do anything because the warranty was only for 1 year... and didnt offer me anything to make good on this...NOW three years later, my microwave is displaying error code SE.. control panel is bad. Now I have not had a working dishwasher for two years and this just added salt to my wound. I called Maytag furious that this keeps happening with new products. The only thing they would offer to do is for me to purchase an extended warranty at $350.00 and they would have a repair guy fix the microwave. A brand new microwave would cost the same thing???? They flat out told me that there was nothing that they would do for me, and that they were not going to fix it for free.I filed a complaint with them and never heard back from anyone at Maytag. It seems strange that the control panels craps out within one to three years on two of the four Maytag products I purchased. I WILL NEVER BUY MAYTAG AGAIN... I went back to Home Depot and told them that MAYTAG has LOST me as a customer and that I purchased 4 major appliances from them and two stopped working with in 1 to 3 years. Home Depot was shocked and gave me $100.00 towards a new dishwasher. And I did not buy a Maytag.... I still do not have a working microwave... But when I do have the money to replace it, it will not be MAYTAG. Looking online, I notice a lot of the same complaints about Maytags control panels...... Could it be a scam on Maytags part???

I love the bottom freezer & refrigerator on top. Its so convenient... but it really could have a little more refrigerator space though. I love the stainless steel. It makes the fridge look regal. Also, the fingerprints do not show.

We have a 4yr old model MFI2665XEM7, just started leaking water every other day. A puddle wipe it up and its gone. Have ice build up on the bottom of freezer. Any suggestions on what to do?

I purchased a Maytag Electric Range (Model: MER7662WS1) at Lowes in February 2011. After few months, we found many rusty areas on the stainless oven door and on the stainless drawer.On 9/8, I called Maytag at 1-800-688-9900 to complain that stainless steel is not supposed to rust. A representative took the initiative to schedule A&E Factory Service to come to my house for a warranty repair, and assigned me an order # 40629499. I did not request for this service call and naturally, I regard this as a warranty service or a service of quality check of a product.On 9/19, a technician came to check the rusty area and confirmed that the stainless steel have rusted and the rust will eat through the panel. The technician called Maytag, and got the answer that Maytag will not pay for his visit because its not under warranty. The technician then checked the warranty manual, but could find not any statement that neither rust is cosmetic nor rust is not covered. The technician asked me to pay $132 for his five-minute checking service. I was so upset and called Denice at A&E Factory Service at 1-800-905-9505 to bill Maytag directly. She ignored my request and said that I should take it to Maytag.After a couple of hours waiting, holding and transferring, I explained to two Maytag customer service representatives my problem, only to get a Sorry, its not covered, its cosmetic, reply. I insisted talking to a manager and finally got Melinda at Care Solution Team. She, too, refused to waive the charge for me and claimed herself as a supervisor and decision maker and theres no one above her who could resolve this issue.I emphasized that A&E service call was authorized by Maytag, I did not order the service. Who would have thought that a service authorized by manufacturer is not covered under warranty? Besides, this representative failed to inform me that rust would not be covered, she should have known better. Therefore, I believe that the person who initiated the service call to A&E should be held accountable. But Melinda never wanted to agree with this logic and kept saying, We dont force customer to have home service. You are liable for the bill.She refused to pay for the service and forced me to pay the bill from the mistake they made. She even refused to give out the persons ID # and name of the person who called A&E. She only documented my complaint--whats the point of their documentation? If this is the tactic that Maytag is using to categorize rust as cosmetic (if rust can damage material, then you should not call it cosmetic), and ban customers from claiming the rust damage so they can use poor quality of stainless steel on their appliances to save the cost, then, it is dishonest to advertise that this oven is stainless.A representative even said that Maytag should have emailed me with the confirmation of service call and noted that its a non-warranty service. Also, A&E should have informed me before arrival that the service is not covered. All these were not true. First, I did not receive such email from Maytag or Whirlpool. If Maytag would have warned me with non-covered policy such as this, they should have the courtesy to call me in case the email was unreliably routed to spam box. A&E only informed me that they are coming the next day, but no such thing as telling me that the service will not be covered. Even their technician did not know about the non-covered issue, and had to call Maytag today to find out.Had the person who scheduled the service told me that the rust on the stainless panels is not covered under warranty, will I still allow the service call and agree to pay $132 for a five-minute checkup and watch the technician leave without performing any repair? I asked Melinda to let me talk to her supervisor but she said that theres no one who can talk to me, and the only way to appeal is to write to the companys executives. The address is: Whirlpool Corporate Office553 Benson Rd Benton Harbor, Michigan 49022. I doubt that an appeal will help me at all. I will take this matter to small claim court, I wont let them force me to pay the bill when I am not at fault.

I purchased a Maytag Bravos XL at the end of June 2013 because my washer of 14 years finally quit. On the 2nd load of laundry I ran, the machine began making a terrible grinding noise. It sounds as if I am washing a load of rocks while its on the wash cycle. I immediately called the local store I purchased it from and they sent a technician out to look at the machine. He couldnt figure out why it was making this noise, so he called Maytags techs for assistance. They had him run a battery of tests and they finally determined they needed to replace the motor. Are you kidding me? On a brand new machine?! Now Im thinking I have a lemon for sure. They replaced the motor and the machine continues to make the same noise. Ive called Maytags Customer Service to let them know about the garbage theyre producing and all I got was attitude. The warranty only covers parts and does not replace machines, so Im stuck in the song and dance of lets try to figure this out and see how they can make this piece of junk work. I then asked to speak to a manager. She offered me a 6 month extended warranty for free. I guess thats a big sign that Im going to need it since what they are producing is garbage. Whatever happened to customer satisfaction? Its now just the too bad attitude. Now, I feel like Im being held hostage by my machine because I have to take time off of work for appointments with service technicians. Wheres Maytags compensation for my time and the hassle of having to deal with this? I paid $1000 for something and I guess its too much to ask for it to actually work. I am all for buying American (the machine had a sticker, proudly made in Ohio) but if this is the quality of work that they are producing they should be embarrassed to work for this company. I will never buy a Maytag again and am making it my mission to warn others of my expensive mistake!

I bought a Maytag washer and dryer at Lowe's when I bought my home-the price was great and I have not been disappointed in them-have had them over 3 years now. My washer has a stainless steel tup and is a top loader. The combo of the two was less than $1,000. The washing machine has deep clean, heavy load or light load, hot, warm or cool water settings, a hand wash setting and many other features that I think most consumers can appreciate.

Purchased less than a year ago, Machine stopped working. Approved service company says no error codes visible must be ok. Machine still does not work month later, service again does not show up for call, following month same. Its still in warranty but they claim it is fine. Error code disappear right after popping-up no storage of error codes.. I had to buy small washer to manage home. Really bad choice of product. Will not use this brand again.

Two in a row make it just over a year then the control panel goes out. You call a Maytag repairman and they say the control panel is bad! #1 it should last more than a year and a half. #2 a part shouldnt cost you as much as the darn dishwasher! Do not recommend nor would I ever buy another Maytag.

My husband and I bought a Maytag dishwasher, Stove and Fridge. We were very reluctant because at our prior home we had Maytag appliances and they kept going out. Against our better judgement when we moved into our new home we decided to go with Maytag once again. First the dishwasher front panel stopped working. We had it replaced and it cost over 250.00 with replacement part and labor. Not a week later went by when our Fridge went out, that cost us another 300.00 plus to fix. Keep in mind we had only had these appliances for about 14 months. Less than a year of replacing the dishwasher panel it has gone out again. This is very frustrating and expensive. I dont usually write comments, but felt the public needed to know that Maytag has poorly made appliances. I recommend you spend the extra couple of hundred bucks and buy the better brands and warranties. Thank you.

My Maytag Bravo washing machine is very basic and convenient. It was the first appliance I bought when I purchased my new home in September of 2019. it is commercial grade so I’m able to wash everything from towels to comforters to heavy coats. I like the clean lines of it and the knobs are easy to use and are perfect for my needs. It has wrinkle control, deep water wash, a variety of temperatures including tap, cold, cool, warm and hot. There is a fabric softener feature and an extra rinse. The push button Start is perfect and easy to use.

Ice maker stopped making ice within first month. Repair man came out next day. Said ice maker only makes 7 cubes at a time 8 times a day. REALLY? A $2000 refrigerator only makes 50 ice cubes a day??? Why would I need a refrigerator that size if there was only one of me? Obviously, Ill be keeping a bag of ice nearby.

Within the first year of having this washer (Maytag Bravos X series) the cam broke in it. And then about two months after the warranty went out, the motor quit. It wouldnt spin my clothes at all and would never get my clothes clean. I was having to hand wash my clothes just to get them clean. Not a very happy person, I live paycheck to paycheck and cant afford rock continuously pay to have my washer fixed.

Our first (and last) experience buying anything made by Whirlpool. I bought a matching Maytag Series 2000 washer and dryer in February 2011. By July, the washer was at 747 take-off noise level when hitting the spin cycle. I called Whirlpool, who directed me to their local repair firm. I called them on August 2nd and had a service rep visit on August 9th. He looked a 30-second look and advised that the bearing assembly was shot and that the spin basket required replacing.

I purchased my Bravos washer and dryer in Sept. 2010. What a mistake! The dryer is okay but the washer is a nightmare! The repairman and I are on a first name basis. The last time he was here, he showed me how to recalibrate my washing machine. It stops working in the wash cycle, fills with water and then sits there. I have to manually drain it and start over. Then it gets confused and fills with water when it is supposed to be spinning and draining (consequently draining my well). I shouldnt have to recalibrate anything in life, much less, a brand new washing machine.

I purchased a Maytag Bravo XL from Lowes. Ive had nothing but trouble with it since day 1. I called Lowes and they said the hose that was placed on it was the wrong hose because I cannot use the the BULKY Cycle. Its easily to off balance and shakes the house. Im continuously having to restart it, it just stops and blinks without any codes showing, on all cycles. I paid $1,000.00 for this washer and will not purchase another Washer with sensors. The life span of the digital washers without agitators are maybe up to 3 years, if that. My last washer was a Whirlpool Cabrio Top Loader and it did the same thing. No More for this mom of three children, the older generation of Washers lasted TEN years or more!!!

We had purchased a Maytag refrigerator from a local appliance store in May 2012. The fridge was delivered in June and come August 5, 2013, it does not work. First, the temperature of the refrigerator declined drastically causing us to lose over $500 worth of food. Items that were even unopened had to be thrown down the drain. The first call was made to Maytag customer service. They decided to send a technician. Great. The technician came and informed us that it was the refrigerant. WRONG. The second technician comes and states that the compressor is shot and that is why it is not staying cold. Time to order the compressor that is on back order. Shocking. Another week goes by without a fridge. Cut to the third technician who comes and installs the new compressor. Fridge is cool and at about 32 degrees for probably 4 hours. The food goes back in the fridge and the temperature climbs to 70 within minutes. Strike two. Contact Customer Service and demand answers on what can be done. Speak with the first representative named Melinda. If you get her good luck. She states she doesnt care and hangs up. Call back to speak with another representative who is very sweet and compassionate and tries her best to help. Unfortunately, she was unable to do so. Asked to speak with a supervisor and had the displeasure of speaking with Scott. For all the trouble that we have been going through, time wasted, food thrown away, Scott can offer $100. Yeah, okay, nice try. The more we speak with Scott, he ups the ante to $150 and the final offer of $200. I advised Scott that there is someone higher than him that needs to be involved after he told me that he was the highest I could go. Wrong again. Time goes by and nothing happens. We receive a call from Yvette ** that was missed and call her back in the corporate executive office. We have contacted her and left her 4 voice mails and the response has been nothing. Actually, calling her you get her message that she is not available. This is over the span of a week. Nothing. ANOTHER technician is sent to look at the fridge and what was supposed to be a brand new compressor that was installed and states that the fridge is condemned. Well isnt that lovely?! Of course because the parts are made in Brazil and Maytag is charged $15 for them and they charge the consumer $200. There is no reason why they should work. We got in touch with the appliance store who told us that we need to speak with Maytag to ask for our money back because we are NOT taking the same fridge as a replacement. Now, we are plagued with the appliance store not taking our calls, the corporate executives not taking our calls, and a $1300 stainless steel french door paperweight. With a call in to our attorney and the phone poised to be dialing our local news stations, I am not sure of what the next move for Maytag will be. Im sitting here after 21 days of not having a refrigerator hoping that a call and resolution comes soon. My family will NEVER EVER purchase a Maytag appliance again. I wouldnt even purchase Maytag brand toilet paper because Im sure that it would need to have one function and even that function as easy as it is would not work. People, please save yourself the headache and the money and the time of dealing with Maytag, Whirlpool, and Amana. Their customer service does not care about you, their products are crap, and they will swindle you and leave you high and dry. I hope to have some good news about this issue but I can guarantee that nothing good is going to come of this, well, at least for Maytag. Get on your social media and let people know how TERRIBLE this company is. STOP BUYING THEIR PRODUCTS. Sorry Maytag, the buck stops here.

Need to keep cleaning washer otherwise it leaves white marks on clothes. I used vinegar but that didnt help. Used the wash cycle and that didnt help. I found a washer cleaner and it works great. Overall performance of washer is fine but I would be hesitant on purchasing another Maytag Bravo washer only for this reason.

Our washer, still under 5 year parts and labor warranty, wasnt functioning properly. We went through proper procedure having repair personnel first attempt to repair; waited over allotted time for replacement parts, wanted to attempt to repair again, then to replace with sub-standard model. We are now in our 5th month of being told 3-5 business days, 10-14 business days, and I was just told it will be weeks (after waiting 19 days) that replacement will return our call as they are 4 to 6 weeks behind. I have pages documenting dates, times, names, departments and excuses. What can I do at this point? What are my options?

I purchased the Maytag Atlantis Washer and dryer in 2004. I had the washer transmission replaced in 2006, I believe. For about a year now, the washer makes an awful screeching noise. I am not sure if its towards the end of the spin cycle or the rinse cycle, or both. In addition (and over the last 3-4 years), the dial sticks or stalls every delicate cycle. It will stop during the initial agitating and all you can hear is a ticking noise, in which you then have to manually give the dial a slight turn for the cycle to continue. It does it once on the light delicate and twice on the normal delicate. It really is a shame that Maytag is not acknowledging all of these problems as it is not feasible for most people to have a spare $1500 kicking around for a new washer and dryer every time they unfortunately buy a lemon. My previous washer and dryer were 25 years old and still working perfectly when I decided to part with them because they were fairly small. I dont even ever recall having any issues with either one of them in the whole 25 years that I had them. To see all of these complaints makes me more irritated with my appliances and my selection!

We bought a Maytag refrigerator. Big big mistake. It bangs, makes all kinds of noises. The bottom freezer has ice that builds up once in a while, has to be unloaded and thawed out. We have had several service calls and they do not know whats wrong. Trouble started about a month out of warranty. Called Maytag and they would not do anything. WE are very disappointed in Maytag. We spent more money to get a good product and ended up with junk. We are getting rid of it and buying one that is made by a company that knows what they are doing.

Maytag Bravo model MVWB750WQO. Bought this washer in 2009 for 1300 thinking it would last at least 10 years! Wrong! I loved it until a few months ago when it started making VERY LOUD noises during final spins. Sounded like the house was going to take off. Then today it started leaking water. Repairman said it needed a drum, seal and gasket. Would have cost 700-800 to fix. Needless to say we bought a new washer today, and it wasnt a Maytag!! For that much money I was expecting the washer to last a long time!

Would give them 0 Stars if that was an option. Bought a Maytag washer and dryer in Aug 2021. Washer broke Jan 6 2022. Called Maytag/Whirlpool on Jan 6 as it was still under warranty. They only had one service company in our area to work on the washer. I called them and it took them 10 days to come see what is wrong. Ordered parts. Said it would be 2 weeks. We are now 6 weeks into this with no parts. Called customer service and they said they were notified that their service company needed a part and would take another 21 days to resolve. Talked to a supervisor (Demetrius) who sounded like he did NOT want to be in that position. Offered no solution other than we will just have to wait. Threw a 3 month extension for the warranty on which still does not fix the problem. Sad to see this company go down the tubes as it was once a pretty decent business with solid products. No longer.

Purchased Maytag dishwasher Model Number MDB7749AWM1 in June 2011. With a two person household, we need a new control panel in Sept 2014. Total cost of service call, repair and part is $325. This unit was a poor value for us. I see the trend is to discontinue a model after a short period of time, making it impossible for anyone to get a review of other peoples experiences. I went with Maytag because of this. It was a company with a strong reputation for quality equipment. Not so anymore. I would not purchase another product made by Maytag.

I bought my Maytag stand alone dishwasher model # MDC4650AWB in August of 2009. I have used it once or twice a week since then. About 2.5 years ago the control panel crapped out. I forked over the $$$ to have the part replaced and installed. Now, 2 years later the panel is once again slowly dying. I just got off the phone with the Maytag people and they refuse fix it and take responsibility for the product failure. The machine has worked adequately for me aside from the control panel issues. The control panel was built to break. Shame on Maytag! Lets go forward with the class action lawsuit!!!

I bought a Maytag Bravos top loader washer and dryer less than 2 years ago. I started having problems with my dryer 3 months ago and after several service calls (and a few hundred dollars), it still does not dry our clothes. I spent over $1500 for the pair and was excited to have a top end washer and dryer. My biggest complaint is with the manufacturer, Maytag - they just dont seem to care. I did not buy the extended warranty for two reasons. First, I bought a nice unit and expect it to work properly for a reasonable amount of time (at least 4-5 years without any problems). Second, they are just a bad purchase and they cost about half of the unit and if you buy a nice unit, you shouldnt need one. I could have bought a new dryer for what I spent to try and have this one work properly. My wife and I spent $600 for our last set which lasted 7 years without a problem; they were manufactured by GE, which I now wish I would have bought another GE. My wife talked me into buying a new pair to accommodate the needs of our growing family. I wished I would have kept the GE pair that was working.I would not recommend any Maytag appliance: they really just dont care to provide any reasonable service to stand behind their products. What a shame. This reminds me of why many foreign manufacturers are beating us at what we used to do best - make products that last and work! The washer and dryer look nice and have many great features, but these dont matter much if they dont work.

Well, I thought I was buying quality products dishwasher and refrigerator and both are very disappointing. Of course the Maytag dishwasher (MBD7749AWB2) really upsets me since I just bought it in Aug of 2011. Now it will not finish a load of dishes and I did what the lady at Maytag told me. She said it was the control board. But it is not the control board. It is still working the same as it was. Now what should I do? When they said I had a 10year warranty I didnt think a known product like Maytag would let me down. MAYTAG, YOU SHOULD BE ASHAMED TO ADVERTISE YOUR PRODUCTS TO LASTS! THEY SUCK!