Have had Maytag HE washer for 4yrs, so far it has broke down three times. I contacted Maytag and they asked if I had bought extended service contract? No I paid $700.00 for this washer and had expected it to work a little longer than 2yrs before seal in door is cracked. Would NEVER buy another HE or Maytag product again!

Bought this Dishwasher two years ago. Control panel was working intermittently now it does not work. I am looking for anyone with this same problem. I know lawyers who are class action specialists who fight for the consumer. We need to make Maytag responsible for the flaws they have in their product. From reading these other reviews it seems that this control panel issue is consistent no matter what model you have. They must all share the same electrical components that is causing this issue with the control panel. My model number is MDB8959SBS2.

My husband and I just purchased on 4/8/17 a BRAND NEW MAYTAG 4.3 CUBIC FEET CAPACITY FRONT LOADING WASHER WITH STEAM AFTER OUR PREVIOUS 15 year old washer that we both used just finally started having issues. So we decided to go new and with front loader with good brand. How sadly I was wrong! We brought our washer home, hooked it up and turned it on with 1/2 load of tiny laundry. It didnt even make it through one load! This POS started throwing error codes E1, E2, F8, F9, Suds and wouldnt drain any water. We reviewed the manual again, checked the filter hoses and detergent. All was fine but washer wouldnt work! I called Maytag 2 days later on Monday and after repairman came to look at it Thursday said it needs new drain pump and today now power wont turn on and nothing will work on front of machine, mind you this machine is brand new! I am so disgusted and angry that any company would sell this quality to anybody and at the prices they charge! NEVER AGAIN WILL I PURCHASE ANOTHER MAYTAG!

I purchased a Maytag dishwasher in March 2005. About every 8 to 12 months since Ive owned it, the control panel malfunctions and needs to be replaced. I was told by the repairmen (similar to the many other postings below) that the malfunction is due to a faulty design where warm moisture shorts out the electronic control panel. For a few years, I paid for a service contract. But this seemed quite unfair, given the regularity of the same malfunction. Given that this is such a common problem, isnt there some responsibility by Maytag? This is clearly a faulty design. What about the legal responsibility for a recall? Is it possible that, together with other aggrieved owners, a lawsuit against Maytag would be the appropriate action?

I cannot even begin to describe my disappointment in these overpriced machines! Bought a 4-year extended warranty when I purchased and two weeks after warranty expired, my heating element went out on the dryer. This repair cost over 300 bucks. Six months later the washer was making some crazy noise and service guy could not find the cause...another $120 bucks. A few months later the same noise...this time a coin had slid under the bottom plate and caused damage to the machine...another service charge of over $200 bucks plus I purchased an extended one year warranty at $189 bucks. Thank goodness, because now it is throwing an LD code and will not drain. Oh and I forgot about the service call for the latch breaking on the dryer door...another $119 bucks. The repair guy felt sorry for me and didnt charge me for the part. Tangled clothes when washed and forever to dry. Next time I will buy an inexpensive set like I had before that lasted 16 years with no problems! This stuff is junk!

Original owner of $800 HE top loader washer since 2010. We heard a grinding noise for months, then finally it seized up. Repairman quoted me $300 to replace bearings. The repair guy seemed a bit too eager for the job, so I knew it must have been easier than expected. I Googled the heck out of it, and used this forum heavily for guidance. Seems the bearing failure is a pattern issue. It also seemed ridiculously involved and no one had posted a how to video matching my model’s layout. I took a peek with my own eyes and noticed a sock had gotten under the basket. The sock got caught in the drive belt and knocked everything loose. I removed the debris, tightened the pulley and everything worked. Cost me $0 to fix myself. So buyers beware before repair. And check the error codes yourself when in doubt! The first thing I did was check error codes. Found a great video here **.

I purchased a Maytag dishwasher (model MDB7609AWW1) from Sears on 09/11/2009. Its control panel failed twice in 3 years. In 02/2011, after just 17 months, the dishwasher wouldnt work. Nothing happened when I pressed the start button. I paid $294.39 ($129 for a new control panel plus labor) to have it fixed. Now, 17 months after the control panel was replaced, it has again crapped out with the same problem. I see by all the complaints here that this is a common problem. I wish I had read all these complaints before I had the control panel replaced the first time. Maytag, shame on you! Never again! I called Maytag and Sears, and as you would expect, they said, Sorry, its past the warranty period. When I buy my next dishwasher, it will not be a Maytag and it will not be from Sears.

We bought a pair of Maytag Bravo MCT washer and dryer on May 30, 2011. On April 30th our dryer would not turn on. We called the Maytag service where we bought our machine, and were told it was a fried motherboard and would cost approx $600 parts plus labour. For a machine to last less than three years is very unreasonable. Maytag used to have such a good name. That is why we originally went for this brand. We were told by the service tech, that if we opted to buy a new replacement machine they would waive the service call charge. Is this how Maytag keeps selling units?? We bought the higher end units thinking that they would last 10+ years but now it seems Maytag has designed their machines that are disposable. Tisk tisk Maytag. No wonder your service men are lonely... Your sales staff are too busy reselling to loyal customers. Well, you have lost customer with us. We are going to Sears to buy a new dryer made by GE and will sell our Maytag washer on Craigslist and replace it with the matching washer from GE.

On 12/09/12, I purchased a Maytag washer, model mvwc200xw, from our local Menards store. About 6 months ago, the washer started making a slight banging noise, and would occasionally move in the spin cycle. Now, when washing a small to medium size load, the banging noise is very loud and does a lot of moving. I found nothing in the troubleshooting guide to help me on this, so I looked on-line and found several websites discussing this same problem. They stated that the problem was a snubber assembly and the replacement part would cost $4.55. They also said the washer would have to be taken apart to change out this $4.55 part.I watched a you-tube video of someone changing this part and quickly came to the conclusion that I would need help in doing this. A comment was left in the video from a Maytag repairman saying that the person changing this part was not doing it in a safe manner. The repairman stated that changing it in the way this person described in the video was DANGEROUS! I wrote an email to Maytag customer service explaining the problem and asked if there was anything they could do to help me on this 1 1/2 year old washer. I received an immediate email stating they would get back to me in 3 days. Ten days later, I finally received a reply. I was told there was nothing they could or would do even though I was a valued customer and that they understand and appreciate my feelings of disappointment.I worked for a large department store from 1970 to 1990 and sold appliances, one of them being the Maytag brand. At that time, they were considered to be a top of the line brand. This was why I purchased Maytag appliances for over 40 years. I am surprised and saddened to see a lot of on-line complaints against Maytag appliances and also that this 1 1/2 year washer needs to be repaired so soon. Obviously, times have changed. I figured it would cost me at least $100.00 to have this washer repaired. Rather than do that, I am going to take this in need of repair to a scrape recycling center and then go out and buy a new washer, but it will not be Maytag! Maytag will never disappoint me again!

We purchased a Maytag refrigerator in 2009. The freezer is on the bottom. In the last 3 months weve had to defrost this frost-free refrigerator. The freezer frosts and the refrigerator went into the danger level for foods. A technician said there is a tube from the freezer to the refrigerator that gets blocked with ice and your food is spoiled in no time. I wish I would have read this website before I purchased a Maytag. Hopefully, this will help someone else. I thought that Maytag was a quality name. That was the good ole days and now Im living in the good ole days defrosting a frost-free refrigerator. Beware!

We were replacing a 4 year old Whirlpool Duet washer (bought on recommendation from sister-in-law) that needed the third repair and was putting holes in our clothes. We had purchased the warranty (which we had never done before) so Lowes gave us the choice of machines and we decided to go with the Maytag Bravos. Lo and behold, were still getting holes in clothes. Several repairman told us the issue is common and is caused by the force of the water flowing into the machines plus the rapid spin cycle which pushes the clothes through the punched holes in the tub and the clothes catch on the metal on opposite side of the tub. Turns out sister-in-law had the same problem with her Duet and (not knowing I bought the Bravos and had the same issues) bought the Bravos and also is still getting holes. So I know its not just me.We also have problem with the machine not putting in enough water so clothes do not come out clean. In fact, a lot of stuff comes out with areas that havent even gotten wet during the wash cycle. I just want an old fashioned machine with an agitator that fills the machine fully, washes my clothes and doesnt put holes in them.

I bought this after having a Frigidaire for 40 years and was immediately disappointed upon installation. This OVEN, not a range, was smaller inside and a lot of new pans would not fit! I have replaced the burners and the bulb wiring several times. Would not buy another one!

Nineteen months in a home of empty nesters and the darn thing is a game of trying to outwit its electronics. We live a long way from town, which makes service calls a high dollar thing. I have spent considerable time this weekend trying to cipher its moods and order parts. This washer was purchased on an invalid reputation. Others beware.

I have a Maytag Neptune washing machine which had a mold problem on the rubber grommet. I have been trying to call Maytag to no avail. I researched and saw there was a class action suit for this very problem and I was never informed. The washer may pose a health hazard and I would like Maytag to do something about it.

Deceptive company and won’t stand behind their product! Purchased brand new washer. Identified and reported noise that I can hear upstairs in my house while washing to technician. Changed a part, not related to the noise. Called back out. He admitted he could hear the noise. Whirlpool engineering department says normal. Sorry, I should never hear a clicking noise upstairs with two closed doors and 150 feet between me and the washer. Will be going back to Samsung next time.

I purchased a new Maytag dishwasher (model #MDB4651awb3) for $300, in December of 2009. Seven months later, the dishwasher refused to start. Some lights on the front panel would remain on, while others would not respond. The Maytag repairman made a house call and replaced the front control panel, and vent. After the repair, the dishwasher worked fine for nine months. Then, the same thing happened again. It refused to start with the same front panel light problem. I called Maytag, and since the machine was now past the one year warranty, they wanted $275 for an additional 1 year warranty, to repair the machine. Since I can buy a similar new machine for $25 more, and felt this was now an ongoing problem, (it would be the third panel in less than two years). I expected Maytag to offer more to take care of their lemon problem. Since they refused to reconcile the situation, they obviously no longer stand by their machines. I will no longer buy Maytag/ Whirlpool machines, and do not recommend them.

This washer sucks so bad. Just got it a few hours ago and its absolutely horrible. The water just runs for the wash cycle. And I was told by the salesperson at Best Buy that it would save you water. Thats not the case. There is enough water to run over all the clothes. It doesnt agitate enough to even move the clothes around. The clothes basically sit at the bottom of the tub in the water doing nothing. This Maytag Bravo washer will be returned tomorrow. Me and my wife are highly disappointed. I wouldnt recommend this to anyone. Weve decided to just get the old washer fixed and go from there. There are too many bad reviews for this washer to still be on the market. We feel that this was a total waste of time, energy and money.

We purchased our Maytag dryer at Home Depot a couple of months ago. We just called Home Depot for the second time because the dryer handle broke off while opening the front load door. We called Maytag and they tell us to call Home Depot and the only thing they are willing to do again is fix the door handle which will probably break off again while Im in the middle of laundry and cant retrieve clothes from the dryer because there isnt a handle to open it.Im convinced the dryer has a defective handle, and the dryer should be replaced considering what we paid for it. But Maytag or Home Depot doesnt want to do that. I will never buy Maytag products again and thinking of buying products at small appliance stores who stand behind their products, instead of Home Depot who could easily turn our dryer over to the insurance company as defective for the loss.

Mine is the same sad story as all the others. Bought our Maytag dishwasher in 2013 (model MDB7749) and 15 months later, the control panel went out. We have contacted Maytag and they basically told us it could be our fault it doesnt work, so they wont fix it. Now we have learned that this is an issue that A LOT of people are having. We called their special number for this problem and were told they still wouldnt fix it since we called BEFORE having it repaired. So my question is, how is this legal and why arent they recalling this product? I know that there was a class action lawsuit against Maytag for this problem. Why dont we hold them accountable as well? This is bad business and we shouldnt allow them to take advantage of hard working people like this.

This is probably the worst place ever to buy any appliances. They are extremely unreliable and the technology on them sucks. If you wanna buy new appliances I highly recommend you spend your money elsewhere. The customer service is extremely horrible and is a disgrace. Shame on this company. They lie about when they will repair your stuff too, so dishonest and I hate this company.

I take pride in my cooking and love my kitchen. As you know this is where everyone gathers when you are entertaining. The Aqualift system does not work. I have run the process 3 to 4 times consecutively in row and the inside oven the oven is never clean. I wipe out the sides over and over. So disappointed. The only saving feature is that you can not see into the horrible look of the inside the oven when it is closed. Was this feature really tested before it went to market????

I was sooo excited to get this very very very expensive washer and dryer only to have the worst disappointment and let down...the washer in particular is horrible!!! It doesn’t wash!!! I thought I was crazy until I started reading all of these other reviews and found that many more people have had the same experience as I have... The tub never fills with water and the clothing never gets clean. I would love to start a class action against Maytag and get my money back or get a replacement.

We bought our new Maytag top loading washer and matching dryer about 2 years ago. I am a busy woman so I havent had the time to write a review, but today being my day off, once again I find myself frustrated and disappointed with this set. The washing machine has a huge capacity, which was a huge selling point for me, however, if I put more than a small load in, the clothes come out still dirty, stinky and even have dry spots on them where they werent even in contact with the water. Even on deep fill it cleans the clothes inadequately, but at least they get wet. The dryer leaves the clothing rough and wrinkled unless I use the delicate setting, which I do for all cloths, and I use fabric softener liquid and a dryer sheet.I had a front load washer and dryer before, and my clothes came out clean and beautifully soft, but I replaced them because of the musty smell problem from the washer. I wish I would have kept them and figured it out. This set is the worst and I spent so much money on them. It takes so long to wash a load of laundry, and there is no way to interrupt a cycle without it draining and starting over completely. I have tons of laundry to do and I started 2 hours ago and the first load is still going. Geesh!!! Dont buy a Maytag. I paid for the extended warranty, but they are not broken. They have sucked from the very beginning.

I have had 2 Maytag washers in 37 yrs and loved their products, however I purchased a Maytag quiet 300 in 2/09 and it is the worse Maytag product on the market. The frame around the bleach dispenser has rusted out and I have called for the 3rd time in 5 years to have it repaired. To my dismay it will cost 300.00 to fix because the bearings have to be replaced. I will now have to purchase a new washer. The days of the Maytag man are long gone. By the way the Maytag dryer has been serviced twice. I thank God everyday for that extended warranty I bought, but now it has now expired.

We purchased a Maytag dishwasher in January of 2011. Two years later the entire machine stopped working. We had purchased the extended warranty and the control board and panel were replaced. Now two years later it happens again. Maytag/Whirlpool is of no help nor do they care. DO NOT purchase their product!! Multiple complaints and issues with faulty control panels and the cost to replace one is the same as buying a new dishwasher so they cant lose. I will never again own a Maytag or Whirlpool product.

My dishwasher is one year old. It is very quiet and cleans well. Stainless steel makes it look great too. Efficient, energy saver dishwasher with great capacity and large utensil holder. This is the best dishwasher I have owned.

Bought this Maytag Bravo washer in 2013 expecting long service life like I had with my previous machine. After 2 years spin cycle noise got progressively worse. Until now it roars loudly and keeps stopping in the spin cycle for rebalancing. Called Maytag. Experience was as described as others have reported with them and their repair service. Absolutely no help unless I spend another $310 for extended warranty to cover the $380 part (tub and bearing - 1 unit - cant get only the bearing). Paid $800 for the washer now more for the repair wanted. $1100-$1200 for a machine that will need repair again in a couple of years? Dont think so. This machine is only good for a boat anchor. Going out today to buy a replacement for $400 and it wont be a Maytag or its affiliates brand. Feel like a class action suit would be good for Maytag to wake up to.

When I went to use this machine (maytag bravos). I noticed there was like a 1/4 filled in tub, checked water flow, that was fine. Then read the manual that Maytag sees using Less Water is better for clothes, I always thought it was less detergent, ohh well. Wouldnt recommend this item to anyone.

I bought my Maytag about 3 years ago. Have had continuous problems and now the whole barrel has broke and dropped down. I was treated with disrespect from the repair man and will never buy another Maytag washer.

I purchased a dishwasher and stove from Home Depot. Stove has already been replaced twice because of faulty manufacturing and now the dishwasher, after 1 1/2 years no longer works due to the control panel. I called a repair representative of Whirlpool/Maytag and explained the circumstances. Their own customer service people indicate that it is cheaper to replace a product then it is to repair it. Shame on Maytag and Whirlpool that they move their companies to countries outside of the United States and they no longer stand behind their product. Shame on them that what use to be the best product around is no longer worth paper you print on. I will no longer purchase any product from Maytag, Whirlpool or Home Depot since they all seem to line their pockets from products they know wont last. One mouth is worth a thousand complaints and I plan on screaming from the rooftops!

I love the functionality of this Maytag refrigerator. The inside is so nice and big, I can almost fit anything into it. When I need to make a lot of food for a lot of people, this refrigerator really foots the bill.

We bought a Maytag Refrigerator, Model MSB27C2XAMSS from BrandsMart on 2/4/2015. Today, I made my 4th Service Call for the Ice Maker not making ice. The service department has replaced the icemaker, repaired it and still does not work. When I call for service I usually have to wait 5-7 days before I can have a technician come to my home. Also, the refrigerator door does not close unless you push it completely to the refrigerator, unlike most refrigerators that I have had. I would never buy another Maytag refrigerator and certainly will make an informed and researched decision before buying another refrigerator. I am truly dissatisfied with this refrigerator and would suggest looking for other brands.

13 months after purchasing MDB7749SBM3 dishwasher this lights started making no sense. For me the buttons still work, but it seems like only a matter of time until they stop working too. Like many others, I opened up the door and found the corroded ribbon connector (see photo). It wasnt damp so since the corrosion happened at the point where a ridge of plastic presses the ribbon against the hot handle, I suspect heat. Obviously a design flaw. Come on Maytag. Recall?

Pleased with all the features. I have had zero problems with this Maytag refrigerator; no problems with the ice maker; the crisper works well. The adjustable shelves are so convenient.

I have always bought Maytag and never had a problem except with this new washer. Our clothes smell like dirty laundry and when done washing there is lint in the creases or folds of the clothes. I am using a product for cleaning the washer each month, but our clothes still have an odor. I do not like the way the washer works, it just moves back and forth slowly, but the clothes dont circulate enough.

I received my Maytag dishwasher in November of 2013 from Home Depot (It was a month overdue the expected delivery date). It was installed by a certified electrician/contractor. By February of 2014, the control panel had to have its first replacement. It is now July 2014 and we are having the repairman come out to replace the third control panel this Monday. Supposedly there was a recall on the control panel and the one replaced less than a month ago was the improved/repaired one. We are beyond frustrated. I too sought Home Depot for help after the first repairman they suggested charged us almost half the cost of the dishwasher for his repair. I have already sunk over the price of the product into repairs. My Maytag dryer broke last week as well. Someone needs to get involved with this situation, perhaps a contact to the media? I think we are all being scammed and deserve refunds by Maytag for the dishwashers and our repair costs.

Similar to dozens of others, we purchased a Maytag dishwasher from Home Depot in March 2011. Recently, it stopped working, dead - no lights, no action. Called Maytag and they referred me to a Maytag Repairman: Coastline Appliance Service of Huntington Beach, CA. The serviceman came out and spent 20 minutes, checked the door switch for continuity, and declared the control panel bad. How do you know its the control panel, I asked. Its my gut feel, based on experience, he said! He charged me $129 for the visit and said a new control panel would cost $380! After reading other posts online, I can only conclude that a new control panel (if that is, indeed, the problem) will also go bad in the next year or two. So, like so many others, were off to buy a new dishwasher - and we will never buy a Maytag or Whirlpool appliance again.

I purchased my 2nd Maytag Neptune washer in 2005 to replace an early Neptune that was complete junk. This one worked OK until this year when it began to make awful noises. After research, I decided it was the bearings that failed. I took the unit apart to get to the bearings and found out the entire outer tub must be replaced not just the bearings, at a cost of $515. What lousy engineering, the bearings dont come out of the housing. No wonder Maytag repairmen are so bored. There is nothing to fix, you just buy a new washer. I wont buy Maytag this time.

I bought an off-white or light cream color gas Maytag stove about three years ago. When I first used it to boil some water for tea, the light colored grills turned black. And this is without cooking a full meal, merely boiling water. After a few more uses with light cooking, and a few spills on the cooktop, I discovered that it was simply impossible to clean. The glass on the oven door became discolored with the first use, and is also impossible to clean. I purchased several types of cleaning items and sponges, and nothing works. This is a disgusting stove. I hate it and I wish I never bought it. I will never purchase a Maytag anything ever again. Its the poorest and cheapest no-quality item - a total waste of money.

This dishwasher was here when we bought our home. It has been heating up way too much on the drying cycle. I turn it off and air dry the dishes but today I noticed it melted my plastic measuring cup. I had the heat turned off and opened it as soon as it started the drying cycle.

I bought a Maytag washing machine September 2017. The lid is cracked. We were told by the repairman today that this is a common problem. The quote for a new lid was over $300. Of course we are not going to spend that much for just a lid. We will be buying a new washing machine and will not be buying a Maytag.

We purchased a Maytag dishwasher from Home Depot in January 2009. We did not begin using it until perhaps March of 2009, so just over 2 years ago. It gets ran maybe 1 to 2 times per week. I went to turn it on a day ago and the right side of the control panel, where you press the start button, does not work. When I checked Maytags website, I discovered there was a recall due to the heating element. So, I had the repair technician out and he told me that the control panel was bad and it would cost $300 for parts and labor to repair. We paid $600 for this dishwasher. Of course, we have the option of purchasing a new dishwasher and receive a rebate but that ends up being more than just ordering parts and replacing them ourselves, but something only 2 years old should not break. From reading all the other complaints on this forum, I am surprised that Maytag has not done something about the control panel and the humidity issue which seems to cause the control panel to go out. This is an expensive fix which Maytag needs to address. Come on Maytag!

Bought in July 2015, brand new from Lowe’s or Sears. When working to its full potential it never cleaned clothing very well, had no designated spot for detergent or softener, just bleach. Just last 3 years and it’s a piece of crap that has to be replaced. Going to argue with the company to tomorrow to get them to replace the broken transmission which may or may not be considered part of the drive motor - all **. This is a very expensive machine that didn’t last a month beyond 3 years! The 10 year warranty covers the 2 most rugged parts of any washer... the agitator never truly cleaned my clothes and now it is fused to the wash basket and cannot even be replaced without being chiseled off. Worst machine, purchase, and brand ever???

I remodeled my kitchen last year. I purchased a stove, a dishwasher and a built-in microwave. Two days ago, I was trying to cook rice in the microwave. I changed the heat to 50% to cook the rice, started to cook and I heard this awful noise like a shot gun went off in the kitchen but the microwave was still going, I opened the microwave door and then I turned on the microwave again. At that time, it started to rattle on top of the microwave and shorted out. Black smoke was come out and I saw fire coming from the same area on the right upper corner. I got up on a step that I have and blew away the flames which were not big but if I were not in the kitchen, it may have caused a fire. I got the microwave from Lowes. Since it is almost to the year that I bought this microwave, they offered to replace it at no cost to me. Im getting the same model but Im purchasing the 2-year warranty just in case. I was told by the Lowes salesperson that this was unusual and should not happen again. We will see; its very dangerous. I had microwaves that lasted more than 10 years and had no problems. Maytag, where are you building your appliances and what about your product reliability? If I knew this site before I bought my appliances, I would not have purchased Maytag.

Oven does not have consistent temp, cant change temp without preheating ruining whatever is cooking. 5 visits from Maytag during added warranty and never any satisfaction. Tough Microwave minutes and the oven goes off. Told it was a Govt requirement. Very noisy even after its off. Maytag wouldnt help or Home Depot either who warranty was through.

MDB7749SAW - 22 months @ an initial price of $599 and control panel lights become increasingly erratic and finally machine fails to respond to reboot (unplugging) after the third time. Repair man over the phone is familiar with the model and estimates parts at $160 + $115 (gave me a discount) + $125 service call for $400 to make the Maytag run again. Bought June 28, 2012. Installed September 2012. Becomes trash July 2014. Wish I could be more helpful... but if I had purchased the service insurance agreement, it would have run about $90/year... that would have been an extra $180 for a total of $712 including sales tax. So, I had a dishwasher for about 95 cents per day. Nobody rents them. I cant give it less than one star or I would. As a new buyer I was not informed.

I had my Maytag washer and dryer just barely over 30 days. My washer sounded awful and I had to get a new motor. Then my clothes would come out with dry spots. Not enough water. The computer was replaced and within a few months of purchase, all the major parts of my washer were replaced. I hate it! My clothes still come out with dry spots and it is loud. Worst major purchase I made. Dryer so far has been ok.

Didnt even want to put 1 star but that is the lowest you can give. Maytag microwave less than a year old paid $350. Door clasp broke. Took two weeks to send a repairman out, he came out and of course did not have the part -- took another week to get it. Fixed the door and then he crashed and burned the microwave shorted it out and now it is totally dead. That was 2 1/2 weeks ago. Maytag refuses to replace the microwave and insists that the same incompetent service company come out and fix it. Meanwhile I have to call Maytag every other day to find out when the correct part to repair the microwave will be in. Was told it would be in two days ago. Never got a call to schedule the repair, called today to find out they never even ordered the part. Here goes another week without my microwave. Not only does Maytag have horrible customer service, they manage to find unskilled repair techs with equally horrible customer service! Will never ever buy another May useless Tag appliance again.

I know that Maytag wants to conserve water by adding as little as possible... But when the damn machine puts hole in 5+ shirts Im not a happy homemaker!!! At first I thought it was the dryer so I had a repair come out and explain Im not the first person that complained of this issue. Its too late for me but Maytag needs to be aware that they are losing, what I thought to be, one of the top washers reputation.

I have had my washer and my dryer (model no. MGDB850WQ - serial no. MJ3311087), for 1 and 1/2 years. I have given both plenty of time and since the beginning, I have literally hated these products. This was a large purchase, so I feel locked into a terrible choice. I wish I had never bought these two items and will never use Maytag again. I will also never recommend these products to anyone. I do not like the new technology.

We purchased a Maytag Bravos X washer 2 years ago. Theres not enough water in there, and the clothes get so tangled that Ive had holes in them. Ive had technicians come out several times and they just say that its the water saving feature of the washer. I put it on the wrinkle control setting and the clothes come out ridiculously wrinkled. All of these problems are due to the water saving feature. I absolutely hate this washer and would never recommend it. I want my old washer back with the agitator and enough water in there to actually wash clothes.

I love the bottom freezer & refrigerator on top. Its so convenient... but it really could have a little more refrigerator space though. I love the stainless steel. It makes the fridge look regal. Also, the fingerprints do not show.

I purchased Maytag Quiet Series 300 Dishwasher in 2006. About 3 years ago, I got a letter that a recall had been issued due to an electrical problem. A service repair person came out and replaced the electrical element in question. Next the dishwasher did not work and a repair had to return again. Today I have the same electrical problem and after waiting on line 12 minutes to talk to Maytags customer service, I was told it could cost me a couple of hundred dollars to repair my 7-year old dishwasher. In my last home, my Kitchenaid dishwasher lasted 20 years before needing to be replaced. My daughters Maytag dishwasher lasted on 12 years. What ever happened to Maytags lonely repairman? I now have to get a new dishwasher and worry about my $3000.00 kitchen floor getting damaged with the removal of old and install of new. Believe me, my new one will not be Maytag.

We do not use the range daily. Our household consists of only two persons. First time we operated the self-cleaning feature on the oven the outer pane of the double glass pane door had what appeared to be grease stains and dirt. In as much as it is a SEALED double pane glass door there is no access to the outer pane to clean it. The double range was only 16 months old and was purchased at RC Willey in Henderson, NV. We also purchased ALL Maytag appliances for our kitchen i.e. refrigerator, dishwasher, microwave, washer and dryer on the same date. In addition we purchased furniture for the entire house at RC Willey. The Service Department at RC Willey advised me to access the Whirlpool website for assistance or to call an independent service repair contractor at my expense. THANKS MAYTAG! After having had your laundry appliances for over 30 years, without any service problems whatsoever, I was lulled in a false sense of security over the quality of your appliances. Now I have a household full of Maytag appliances and am at the mercy of independent service repair contractors.

I have had and worked on many washing machines over the years. The worst design and complete failure of parts to easily align in Maytag front end washers is nothing short of staggering. Creating a tension wire to wrap a rubber seal that requires Hercules to install and easily tears the rubber is beyond ridiculous. Avoid front end Maytag washing machines like the plague since they may cause it given the mold and growth from excessive moisture when the seals tear.

I purchased a Maytag dishwasher four years ago and it has been serviced six times in those four years. Not just small things, main parts. Control board twice, control panel twice, and cleaning terribly the other two. They replaced the control board once and then would not do anything after that. I just got it replaced four years into this nightmare only because I bought a Sears home warranty plan and they are replacing it. I would never buy a Maytag appliance ever again.

If you dont want your sheets ripped, then DO NOT purchase this machine. All my sheets have been torn, and many items of clothing damaged beyond repair due to this machine. Also, the machine started rusting out the first year I bought it (see photo). The repair man said that I must be doing something wrong - of course, its the consumer and not the machine - ha! Maytag should have given all of us a huge credit to a different machine because they knew of these problems early on. Never again will I purchase a Maytag appliance.

I have a Maytag purchased about a year ago. My old Maytag lasted 16 years. The salesman told us that they are now built to last 8 years. It’s pretty noisy, so much so that I have to close the door to the utility room. I guess it gets the clothes clean but it used very little water. Fortunately my model has an agitator but nothing like the old kind. After looking at many models, I feel this was the best choice for the value. It is top loading which I like.

We have a model MF12269VEMS. Approx 3 years old. Ice maker and water dispenser work great. Fridge works well. We have experienced over the last 6 months a buildup of ice that forms inside the freezer under the drawers. If we dont catch it every 4-5 days we cannot open the drawers as the ice catches the bottom plastic drawers. I called Maytag directly and the pleasant young lady told me after checking that it did not seem to be an issue...clearly after looking into the internet I am not alone! Maybe someone can email me a fix?

All in all I have liked my electric range, but I have 2 issues that I am having trouble resolving. I bought the range in 2003 and to find the model number I have to pull the range out from the cupboards on each side which would be extremely difficult under the circumstances. The reason I want to get the model number is so that I might find replacement parts for the doors edging that has flaked and rusted and is quite unattractive.

This appears to be a common, known, well publicized problem - freezer drain clogs and needs to be either changed or repaired with a fix, a free replacement part for the drain seal. Easy to install, takes 15 minutes. HOWEVER Maytag will not give you the part!! In order to take advantage of Maytags correction for a well known, chronic, manufacturer defect, you must engage an authorized service person for hundreds of dollars and wasted vacation time waiting at home for them to show up. Unlike any other product, recall this one is not free. My kitchen is full of Maytag products; dishwasher (not so good), range and a refrigerator that had to be replace when the compressor went out after six years. However this is the last straw, Ive learned my lesson, seen the light, THIS IS THE LAST MAYTAG PRODUCT I WILL EVER BUY.

French door refrigerator w/ freezer in bottom 2 years old. Purchased this model MFI2665XEM7 December 2012. June 2014 had repairs to freezer. Freezer froze up and bulb stopped working. Maytag covered repairs. September 2014 the ice maker stopped working and having it replaced as we speak. Total cost today for ice maker replacement $216.18. Am I POd, hell yes!!!!!!!!!!!!

I had one set of Maytag washer and dryer and I loved it. I bought another set and hate it. The washer smells and has been fixed a couple of times and the dryer is bad. I had to have a drum replaced because of one of the bars inside. I paid for the insurance but the bar was considered cosmetic. It has fallen off again after about 2 years and Im sick of it. I will never buy another Maytag again. Repairman, of course, had to order the drum and then I had to take another day off work to be here when it was delivered and one more to wait for him to come. I am so unhappy with this brand - never again.

I was given a confirmation number to service my dryer. When I called the service contractor, Maytag provided. They said the appointment was cancelled and Maytag cancelled it. When I called Maytag, they said the contractor cancelled the appointment. I was never informed my service appointment was cancelled. I took time off from work and no one came. How can a third party cancel a service appointment without letting the customer know?? Is this any way to run a company and provide service? I have now taken two days off of work and do not have a dryer that works. I have never been treated so badly as a customer. My mistake was trusting that I had an appointment when I received a confirmation number. Why give a confirmation number when it is absolutely meaningless?

Purchased this washer in March of 2016 for a family of 2. In July of 2018 had to have system board replaced. Now here we are beginning of 2020 and washer is making grinding noise and did not spin out properly. Will not buy another Maytag, a washer should last more than 4 years. Poor quality product. Do not waste your money!

I have had this washer just a little over a year and the sensor panel went out... For $600.00 it should not break right after the warranty goes out. Buyer Beware.

Never had a better washing machine, highly recommend this product: MVWC425BW. Saved plenty on water usage, no rust and no service issues after 6 months.

My dog had to be on a special diet to recover from a stomach disorder. I placed 1/3 cup of dog food plus chicken broth and baby food in a bowl. I intended to heat it for seconds. Minutes later, my dog was whining and sneezing. I immediately returned to the kitchen to find the food and bowl were completely charred. The biggest problem however was from the plastic splash guard that melted down. Smoke filled my home. I had to call the fire department. I was coughing and had difficulty breathing. The smell was horrible!The insurance company and I have had thousands of money in restoration cost due to the damage. I was out of my house for weeks and got very sick due to returning to the home that was not remediated properly (allergies and asthma). The microwave was an over the range Maytag MMV4205BA. I would like to find out if the fire was due to a malfunction in the microwave oven. If so, Maytag should be paying for the damages. I still need living room furniture and carpeting replaced due to smoke damage.

Maytag Bravos Quiet Series 300 - Just DONT BUY this junk. We bought the washer and dryer set from Home Depot in 2011 and have had nothing but trouble with the washer. Three times small objects like dimes, pennies and nickels got past the agitator into the drain pump which has been replaced twice. Beneath the agitator we even found a few missing socks. Today after a visit to the Laundromat, we bought a Samsung with a 5 year extended warranty. If that doesnt work it will be an old fashioned Speed Queen next. We will never buy anything Maytag again and I hope to influence everyone we meet about them. I cant wait to throw it into the city landfill for recycle dog food cans.

My mother always said Maytags were the best but I never bought a washer and dryer until about 5 years ago and both are the worst appliances I have ever owned. The washer has rust all over the bleach container and smells to high heaven and I clean it with Affresh all the time. The dryer doesnt dry well and the washer doesnt wash well. I am trashing both and buying some new ones.

First failed after 16 months. Second twice in 15 months. They are lucky to last 16-24 months. Stupid for a microwave that normally last 5 plus years for every other brand I ever bought.

I am very dissatisfied with this washer (Maytag Washer Bravos XL), it doesnt use enough water to cover the clothes. No matter which cycle you use, the clothes dont come clean. Who cares about water sensing if your laundry isnt clean. I will not buy another water sensing machine, I think the consumer should make that call on how full to fill the washer. Even on power wash the small agitator turns slowly. Not happy with this machine at all.

Purchased this maytag oven from home depot November 2011. Oven has been working properly since install. The top burner controls do operate too easy and you can just brush up against the stove and turn the gas on which I seen here was mentioned. My major issue is the stainless steel finish that was applied. It appears that this metal was not properly prepared prior to applying the finish. The oven door is with rust blisters. The metal under the coating is causing this problem. The finish in the other areas is with no problems... No chemicals have been used to clean this oven.Customer service of maytag stated that this stove only has a one year warranty... so if you buy any maytag just remember one year and when it breaks down the cost to fix will be more than a new defective maytag stove. I will not purchase another maytag product and I do not recommend that this manufacturer be considered when purchasing any appliance.

You would be better off going to the river and washing your clothes with rocks. Piece of junk. Maytag will have you believe that the six inches of water this washer uses to clean a comforter is enough. I would like to know which individuals in the dept of energy thought this water saving feature was a novel idea. What use is a giant washer tub if it doesn’t have enough water. Sorry Maytag, my clothes used to come out clean with your old model, now I spend hours trying to figure out ways to get this washer to clean. Currently I am using the clean washer cycle for my comforters and then using the deep water cycle. So it takes about four hours to do a load of clothes. Thanks Maytag! This Maytag Bravos XL washer stinks.

Purchased Maytag Jetclean Dishwasher Model # MDB7749SBM3 on March 19, 2014 and on June 10, 2017 the washer would not go through the cycles properly. So I got on the internet to check out the problem. Maytag has very flimsy wiring circuit on the back of the control panel that rusts out due to being close to high-temperature water. Obviously a design flaw. The only way to fix it is to replace the control panel for $150 dollars with another flawed part. Do not buy Maytag dishwasher.

The washing machine is rusting and Maytag refuses to take care of their inferior product and obvious inferior materials used, and also inferior workmanship.

This one of the worst purchases I have ever made! Paid over $850 in March, 2015 for the Maytag Bravos XL. At first, we experienced leaking and now there is a terrible banging and clanging noise! Had an appliance repairman come to see what was going on. Apparently it needs a hub replacement and bearing replacement. Was told by two companies that it is not cost effective to fix it due to the amount of parts and labor.Aside from this major issue, I never felt that the clothes came out clean. Many times, the clothes would come out with detergent all stuck to the clothes and had to be rewashed. The softener and bleach dispensers are not removable and it is nearly impossible to get all the way into the cup in order to clean the mildew that builds up. The fabric softener dispenser always had gummed up chunks.Called Maytag several times to no avail. Was basically told - too bad its out of warranty. I have never heard of a washer giving out after 3 years! The worst part is that I have searched many places on the Internet and apparently the bearing problem seems to be a common issue with this washer. I purposely bought an American made product and am extremely disappointed in not only this product, but the company as a whole. The customer service department is awful. I will NEVER purchase Maytag or Whirlpool ever again. They lost my business for putting a terrible product on the market and refusing to acknowledge flaws. Interesting that this model is now discontinued, but they refuse to acknowledge the problems. Stay away from Maytag and/or Whirlpool!

I bought a Maytag washing machine, model number MHW6630HW2 in January 2021. It works fine on ordinary loads, but it cannot spin the water out of bulky items, not on any setting. I put my machine-washable winter coat in the washer and it left it full of water. I re-tried on 4 different settings, and though the washer spins, it cant spin out the water. I went to the Maytag support site. The sites said my model doesnt exist. The phone number for support does not allow you to get any support other than a service call. The Chat option doesnt give a lot of support either. They said that if I call for a service appointment and the service technician finds that the machine does do a spin cycle, then the appointment is not covered under warranty.

You get what you pay for, you can go cheaper with no frills and watch how clothes wash, also run afresh through the washer as recommended. Also use the correct amount of detergent. Maytag isnt as good as it once was but it is the top of Whirlpools line of companies.

Ive had my Maytag (above range model) for about 4 months. The same as everyone else with open/close door error. Faulty door switch. When the interior light doesnt come on, I know I will get the error. You would think Maytag would have already repaired or replaced this door switch part.

Our Maytag Bravos is 4 years old. Settings are preset at the factory. Besides the glitches others have written, the hot water sensor INSIDE the machine has gone out. This means - no clothes can be washed on the hot setting, and the warm setting gives only lukewarm water. I have had more than one plumber look at the machine, and the consensus is...the internal sensor needs replacement. However, this machine being only 48 months old, I am debating whether or not just to buy a new machine. This is a HE washer, and I am very disappointed in its performance. This is the worst Maytag machine I have ever owned.

Bought new washer and dryer from Home Depot. The worst washer and dryer I ever bought. Own 11 house all have washer and dryers. Bought Maytag on brand reputation. Washer does not rinse close at all. They come out full of lint and soap. It rips sheets up. Takes like 70-90 minutes to wash and close have to be washed over cause they dont rinse out. Dryer takes (2) runs to dry. Depot said they couldnt take them back. $300 Roper washer and dryer work much better than these units I paid like $1100.00 for. Maytag reputation is **. I have Amana front loads in another house that wash in 29 minutes and they come out perfect. Amana dryer works great also. DONT BUY MAYTAG ON THEIR ** REPUTATION AND CONSUMER SERVICE WONT DO ANYTHING!!! I would add the receipt but it just a waste of time.

We bought the highly rated Maytag Bravo washer and dryer in March of 2010. In less than a year, the dryer broke down and the drum drive belt had to be replaced under warranty. Last month the washer drum stopped turning. A & E Factory Service quoted $466.87 to replace the bearing that had failed. We have hated this washer since the day we got it. So, it wasnt hard to buy a Samsung front loader and have the miserable Maytag hauled away to wherever badly designed machines go. Trying to wash clothes using high speed spinning instead of water causes excessive wear on the clothes and the machine as well as tying the clothes in knots. It is one of the worst mechanical designs I have ever seen.

I purchased my microwave in 2012 and have had to have numerous repairs, mostly with the open/close door switch error. It is now 2018 and I see that the same problem is still occurring! Maytag obviously hasn’t read or doesn’t care that this problem has existed for years and they choose to do nothing about it. This past week when I had the microwave running, the beep went off indicating the popcorn was done but when I opened the door the microwave was STILL running! I thought it was a fluke but it happened again. Tonight the open/close door error once again appeared on the display. Having already had this repaired to the tune of over $150, not to mention the danger of a microwave running when the door is open, I called a mayday on the Maytag! I decided enough is enough and went out and purchased a new microwave... Obviously NOT a Maytag. The dangerous inoperable Maytag microwave is in the garage waiting for trash pickup.

We (family of 2) purchased our Maytag Bravo XL Washing Machine Model#MVWB880BW in Nov. 2013 for over $700.00. Last week, Dec. 2019, the washer would not finish the rinse/spin cycle. The clothes were still wet. I researched troubleshooting in the Maytag booklet included with the machine and tried everything. It still showed an OL on the readout. It was not overloaded as I only had 3 towels, 3 washcloths, and 3 hand towels in the washer. I tried just the rinse/spin cycle alone to get the water out of the clothes, but they remained wet, and the OH still appeared on the machine. When I called the place where we bought it, they suggested unplugging it, waiting and plugging it back into the outlet to possibly reset the machine. That seemed to work for 1 very small washload. The next day, I tried washing again and the OH appeared with the clothes still being wet. We had a repair person come out. The service call/diagnostic of $116.98 plus repairs of $304.41 plus $95.00 to install of the new Motor Control Board. I feel that cost is excessive for only 6 years of service. Before we bought this machine in 2013, I had a Maytag which lasted over 20 years with NO problems. I always thought Maytag was the best washer, but this experience has proven to change my mind. We went out and bought another washer rather than replacing the board not knowing how long the new one would last. Needless to say, we did not buy another Maytag. I do not feel I can trust the Maytag products anymore. After this experience, I did more research on the Direct Drive used in this particular model washing machine and found that it had been problematic. I would have thought Maytag would have offered a recall to avoid these costs/problems and avoid dissatisfied customers. Along with the original purchase of the Maytag washer in 2013, we did buy the matching dryer and are hoping the dryer will last longer than the washer. We shall see.... This has been an unexpected and expensive lesson.

Updated on 08/13/2021: Today a repairman who is authorized by Maytag came out. He found the problem, some arm that popped out that is located underneath the washer. He put it back together and said he needs to order the part and it will take 30 more days. Set the washer so that it SHOULD work for a couple of loads. I spent $700 on a washing machine and I have to go to a laundry mat to get my clothes washed. Here is the clincher. The guy left no paperwork, nothing, not even a business card. So I am at the mercy of this repairman (I think he said his name was Jessie). The guy was friendly, quick and knowledgeable, however he told my husband he knew what the problem was going to be, if you knew why didnt you bring the part with you and he said the part is out of stock. Why, is this part unique to Maytag washers? So I am still waiting for my washer to be fixed.Original Review: In December 2020 I purchased a Maytag washer it was delivered in January 2021 and it worked great for the first several months. Then the machine started making noises, clicking noises like it couldnt move through the gears. Then I started noticing that my clothes were not getting cleaned. It was taking an hour to wash the clothes. I told my husband it is not agitating just clicking. We had to stop and start back up the washer just to get the water level high enough for the so called deep water wash. I was finding residue left on my clothes and had to wash them 2 or 3 times to get the clothes clean enough to wear. Sometimes it wont spin enough to empty the water in the tub. It smells almost like wire burning. It has barely been 6 months and I have to have a repairman out. I will review the washer again after it has been fixed or replaced. But as of right now I will never buy another Maytag again.

Purchased our Maytag Bravo Quiet Series 300 about 5 years ago and came to this site to read about other washing machine complaints because I am looking for a new washer. Was SHOCKED to hear so many similar complaints to mine (our local appliance store who sold us this unit, as well as services it, said this was unusual). Tiny holes in all our clothes! Black marks on clothes! Dirty clothes! LOUD & BUMPY washing - will sometimes walk itself around the laundry room, slamming into wash sink & dryer (there are dents to prove the violence). UL light that stops the machine & cant be resolved even after I untangle & lift water-soaked items. Finally started seeing black marks splattering out from under machine & was told the bearing is bad and the case (?) is leaking? ... Anyway, result to repair is MORE THAN ITS WORTH.Also have a 3 year old Maytag Quiet Series 300 DISHWASHER, that does not clean well, sometimes leaves half the dishes untouched (dry & dirty), grinds food waste & redistributes onto dishes before baking it on tight (requires soaking to loosen, then wash by hand) ... Oh, and is NOT quiet! I was told I probably use TOO MUCH SOAP. Seriously?!? My complaint is NOT soap residue ... It is D.I.R.T. How can you run a load and still have sauce & ketchup that dripped onto the inside of the door when loading the dishwasher STILL on the inside of the door??? Darn thing cant even clean itself!

I bought a Maytag Bravos washer and dryer two years ago. A week after the one year warranty was up, my dryer broke. That was in October. It took me until February to get it fixed, but within two months it broke again. It has taken me until now to get it fixed again and they found the same problem; the thermal fuse blew. Both times it has cost me over $100 to get fixed, but I still cant use every part of the top panel; I can only use timed dry cycle. I’m expecting the dryer to go again. The repair man had to re-glue the seal that went around the drum. The vents were all clean and were blowing fine, so we’re not sure why this keeps happening. Our family have always owned Maytags and they have always lasted for 20+ years. I am so disappointed with Maytag at this point and will never buy another again. Go back to the old days, Maytag! By the way, has anyone noticed they dont run the Maytag commercials anymore, because I have!

My Maytag microwave MMV4205BAB gave out this a.m...again. I bought it in 2008. The repairman has become a close personal friend because he visits so often. In Jan. 2012, I bought an extended warranty, which expired in Jan 2013. This is the best example of planned obsolescence Ive ever seen. We wish we had kept our GE with the broken handle, which we had for 20 years with no other problems than that. If you are wise, do not buy Maytag.

Like the other poor reviews here- this Bravos top load washer is the worst. So wish we had returned it!!! There is never enough water in the machine on normal cycle to get all the clothes wet so how in the world would anyone expect the clothes to get clean? Just ridiculous - and whoever invented this machine, plus those who tested it, need to have their head examined! Hate it so much.

I purchased Maytag Washer and Dryer 3-4 years ago, upgraded to the premium washer and dryer, SS drums and have been dissatisfied from the start. The washer was extremely noisy; we were told this was normal. The dryer began making strange noises just outside the warranty period, and the belt and pulley had to be replaced. I was shocked at the cheapness of the pulley design, but the replacement part was of better quality. The washer began making a horrendous squeak shortly afterwards, again, outside the warranty period. The repairman said that they were all like that, Maytag used inferior transmissions and that it would be cheaper to replace the washer than repairing it. My mother had the same experience with a similar model. Needless to say, I will never purchase another Maytag product. FYI, there are only three people in our household, all adults, light duty use.

Just purchased a maytag dishwasher from home depot. I did the install myself. The dishwasher will not work at all the panel lights up, but no water goes into the washer. I now must wait two days for repair. After reading all the other reviews, I am thinking about returning it for another brand. And yes the water supply is on. I have hooked up several dishwashers. This is the first time a brand new one did not work right from the store.

Same as everyone else, ice freezes up on the bottom and water runs out all over the floor, ruining my new floor. Whole kitchen was new including all appliances. Maytag is ruining my floors. Can find no drain pipes so not sure where the water is supposed to do. I think they forgot to install one. But I am getting pretty sick of seeing my floors ruined and stepping in water.

The water got so bad it damaged my cabinets. I called Maytag, they admitted my model was sent out with no drain hose so this entire time my $2000 refrigerator had a missing part that they are very aware of. The part was free but I had to pay for the service. Its still leaking on the floor because the drip pan got fried from having no water in it to evaporate so it melted my drip pan, now it needs more service that I have to pay for. I have no faith that this will fix it. I will never buy Maytag again it feels like cheap plastic. I would love to start a claim against them for taking our money knowing the refrigerator has missing parts. Now Im part of the towel on the floor club group.

The control panel of our Maytag dishwasher stopped working when it was approximately 14 months old. We repaired it ourselves by following a reset directions we found online (push rinse button 5 times and then the cancel button twice). Also we cut the power to reset. Im not sure which of those two tasks reset it, but it worked until last week - now 28 months old. We are not able to reset the panel using any information that we can find. In trying to find repair options, we discover that there are a lot of complaints about the Maytag dishwashers control panels not working within just a couple of years. In speaking with Maytag, they tell me theres a class action law suit for this problem - meaning they do realize there is an obvious problem with their control panels, but are not acknowledging they have any responsibility to repair it. The law suit only covers the cost of the part but not the labor. The labor can cost between $100 - at the lowest - and up. Our Maytag dishwasher model # is MDB8949SAM1. Also noteworthy, our Maytag clothes washer gave out at less than 5 years. Maytag is no longer the company we all thought they were. Additionally, their faulty machines are costing their customers a lot of extra money. Not exactly what I would call a company with good customer service or even any ethics. We will never buy Maytag again.

I purchased by Maytag Bravo from Lowes exactly 1 year ago when the gearbox failed. There was a loud grinding sound as the washer tried to shift from wash to spin. Reading through some on-line reviews and complaints it turns out that this is not a new problem and has been known to Maytag for some time. I specifically bought a Maytag because of their prior reputation for quality. Unfortunately, my information was out of date. It is so sad that a company would compromise such an outstanding reputation.

Only 2 months after purchasing the Neptune Washer I required a service call as the washer was not draining. Technician replaced the pump and cleaned the drain filter. 4 months later the same issue happened. 3 months later the computer board was replaced and filter cleaned. Since purchasing this washer I have had to have 5 service calls to have it fixed. I called Maytag and they told me it is my fault the filter is clogged. Although the things in the filter are from my familys laundry the filter is located in the middle of the machine which requires the machine to be torn apart to clean the filter. This is a TERRIBLE design flaw which is NOT covered under the maintenance agreement as the service technician said this problem was caused by us. Maytag was the absolute worse to deal with as I have spoken to two levels of customer support managers and all of them said its my fault.

This washer is the worst! Dont buy it! I paid a huge amount of money only to have it break down in 3 years! My husband and I live without children so our use is minimal. The spin cycle started to make a noise sounding like an airplane taking off. The repairman said it could be fixed for $800 and his service call, he told me that there were over 2400 complaints with this washer for the same product. He also told me not to use it while Im out to avoid the risk of flooding my home! Save your money and DONT BUY MAYTAG products.

Would give them 0 Stars if that was an option. Bought a Maytag washer and dryer in Aug 2021. Washer broke Jan 6 2022. Called Maytag/Whirlpool on Jan 6 as it was still under warranty. They only had one service company in our area to work on the washer. I called them and it took them 10 days to come see what is wrong. Ordered parts. Said it would be 2 weeks. We are now 6 weeks into this with no parts. Called customer service and they said they were notified that their service company needed a part and would take another 21 days to resolve. Talked to a supervisor (Demetrius) who sounded like he did NOT want to be in that position. Offered no solution other than we will just have to wait. Threw a 3 month extension for the warranty on which still does not fix the problem. Sad to see this company go down the tubes as it was once a pretty decent business with solid products. No longer.

We purchased all new appliances 3 years ago including a Maytag dishwasher. Same problem as a lot of others. We had the control board fail three times in just four months. Now today the repairman came and while he was here contacted other Sears technicians and Whirlpool technicians. They came up with the idea to replace the detergent dispenser which they said is causing the main control board to fail. However, while the tech was on the line with Sears and Whirlpool they done troubleshooting on the detergent dispenser and found that it was all within specifications. In fact, that was not a problem because it worked as it should. But in their wisdom they decided to replace the detergent dispenser. We now have to wait another ten days for the part to arrive and reschedule another appointment to have the detergent dispenser that works replaced. The serviceman that was at our house said that they are making him replace a part that is working and that this does not need to be done but he has to take instructions from Sears technicians. Our service person said that he doesnt anticipate that replacing the detergent dispenser will make the dishwasher work but he said if it does it will only last a few weeks as before and then fail once again. We have the dishwasher on extended warranty and there are about 22 months. I suspect that this one will be going to court to get resolved. Never Maytag again or Whirlpool.