Purchased this washer in March of 2016 for a family of 2. In July of 2018 had to have system board replaced. Now here we are beginning of 2020 and washer is making grinding noise and did not spin out properly. Will not buy another Maytag, a washer should last more than 4 years. Poor quality product. Do not waste your money!

I bought the matching Bravos washer and dryer 4 years ago. I always bought Kenmore appliances but decided, based on the then reviews, that I would upgrade to Maytag. Biggest mistake I have made! I am a very tolerant person always looking for the best in anything. But I have to say, I hate both the washer and dryer. My clothes are faded, they shrink in the dryer even on delicate. I really cant say anything good about them. Today I washed 2 twin sheets, one king top sheet, and one very thin blanket. When I opened the washer, one twin sheet was on top and not even wet. So now I get to run another load and have to wait to remake my bed. When I have washed rugs on bulky, they are filled with soap when finished. Half the time, it doesnt spin out the water and I run a second and third spin cycle on a variety of items. I avoid doing laundry because it is so frustrating. I am retired so I cant afford to replace them. I just dont want anyone else to suffer the same frustrations!

Buyer beware. This machine has received several complaints. Not long after purchase, the washer started to stop during the fill cycle and give an error code no. This is supposed to be sure to overloading the machine. The other reason they give is something stuck item the baskets. Again not the case. Supposedly it must be a motor issue. Maytag was my trusted band. Our last Maytag lasted us almost twenty five years.I was excited to get this machine but disappointed with the lack of clean clothes, error codes, and noisy operation. My first clue should have been the one year only warranty. Thats how much they believe in their products. Ill never trust Maytag again. So sad that whirlpool should sabotage the Maytag brand and turn an otherwise great washer manufacturer into a piece of junk manufacturer. Dont buy whirlpool either as thats how much they care for customers.

Neptune washer and dryer, an all around good buy. Low water use and large capacity for the pair. Bought the pair in May of 2001 and have only had one, very minor, service call. Buying online usually proves to be the easiest and cheapest way to go. Economical delivery costs. Noise and vibration and overall solid construction. Dancing washers can be a real cause for being a deal breaker. Auto shut off for balance is a must. Cleanliness of wash and wear caused by washing and drying. Large capacity and multiple cycle selections for both the washer and the dryer are necessary.

We purchased this Maytag top load washer less than three years ago. Spin cycle stopped working and repair for new actuator motor is $240 (machine cost $500). I should have read Maytag’s reviews before we bought it (averaging about 2/5). Living on name - don’t buy one.

I have always thought of Maytag being the quality manufacturer of appliance products. We purchased a Maytag microwave (MMV4205DH-1) and after just two years it has begun to give us grief (we are in our early 70s, no family at home, so appliance receives medium usage). We constantly get the open/door message when we are trying to set the timer for operation. We open and close, open and close, etc. Just yesterday my wife noticed a slight crack on the door just below the handle, most likely due to frequent open and closing. Went online and read a number of reviews and found many others have had same or similar issues. Done with Maytag.

My Maytag washing machine is nothing like the ones that my mom used to have. This thing is loud as it click, click clicks through cycles. Being a mechanical engineer, I assume that parts are taking a beating inside that machine to make all that noise. Then comes the wash time on this thing. With water level on auto sensing and one rinse, this machine takes over an hour to do a batch of wash. It literally stops dead for at least a full minute between each cycle then click, click, clicks its way to the next. It does not rinse very well as more often then not there is soap scum on the clothes when the washer finally stops. SPEND A FEW DOLLARS MORE AND BUY A DIFFERENT BRAND! Maytag is garbage!

Purchased model MBF1958XEB4 September 2012. The unit is provided with a bottom freezer. About 2 month age water was forming and freezing on the bottom of the freezer compartment and leaking on the floor. It appears that this is a common design flaw recognized by Maytag with an updated part available that is intended to correct this problem.Contacting the extended warranty company I was informed that this is normal maintenance and not covered under the plan. Liars!! One does not remove a car engine to change the oil. To correct this problem the refrigerator is required to be pulled from the wall, disconnected from power, remove the back lower cover, disconnect two wire cables, replace the drain tube and reverse the process. Normal maintenance - give me a break. The company promoting this phony plan is Federal Warranty Service Corporation in Atlanta, GA. Do not buy a plan from them and if you have one cancel and receive a refund if possible. Maytag get into another business because your product is junk.

I purchased a Maytag washer-dryer combo in late July 2014. It wasnt until early August that we actually used the washer. It worked fine the first day, but the next day it would no longer fill. After following all of the troubleshooting instructions, I called Maytag to schedule a repair. They said they would locate an authorized tech to make the repair. I called back the next day and was informed that there was no repairman in my area and they would contact a service that contacts local repair techs. A few days later I called back to learn that they still could not locate a repair tech. I live near the New Mexico/Arizona border, and asked if a service tech could travel from Tucson, Arizona and was told that they could not cross state lines and, at that point there was nothing else they could do. They claim that I live in a remote area, but I reside near a major US Interstate (I-10). I will be filing a complaint with the BBB and my states Attorney General. It is now late October and all of my efforts have been ignored. I am totally disgusted with Maytags customer service.

Before putting clothes in dryer you have to untangle them. Sweaters and even t-shirts become stretched beyond help. Clothes smell like mildew if you leave them in the washer even just a couple of hours. Im 50 and had a few washer/dryers and these take the cake. Ive used the washing machine cleaner/refresher (something I have never done on washers in the past) and still a mildew smell. The dryer has lint on both sides of the lint screen. And as stated before if you dont untangle your clothes they come out in a big knot, partially un-dried & very wrinkled. The lint on both sides of the screen concern me - Ive never had a dryer do that before. Its not much lint on one side but enough to think something is not right.

My brand new top of the line Maytag Bravo washing machine lid was broken and locked and would not open. I had clothes in there getting moldy. Three days in Pacific Sales trying to get help. The washer, of course, is under warranty (about 90 days). Finally a repairman came out from Appliance Doctor. He had no clue what he was doing. The company was rude. Then Maytag said High Tech was coming out yesterday, Monday, Dec 16, 2013 between 8 and noon. It never happened and when I called High Tech, he was rude and said it was not on his calendar.Maytag will not give my money back or a new machine or provide a competent repair company to fix it. I will be giving away the 1000.00 washing machine for someone else to fix and buying another brand. I would never buy Maytag anything after this experience. Please note, this is the first time I have ever complained to Consumer Affairs. Thank you for your time.

Only 2 months after purchasing the Neptune Washer I required a service call as the washer was not draining. Technician replaced the pump and cleaned the drain filter. 4 months later the same issue happened. 3 months later the computer board was replaced and filter cleaned. Since purchasing this washer I have had to have 5 service calls to have it fixed. I called Maytag and they told me it is my fault the filter is clogged. Although the things in the filter are from my familys laundry the filter is located in the middle of the machine which requires the machine to be torn apart to clean the filter. This is a TERRIBLE design flaw which is NOT covered under the maintenance agreement as the service technician said this problem was caused by us. Maytag was the absolute worse to deal with as I have spoken to two levels of customer support managers and all of them said its my fault.

I have a Model MBF 1958XES4 which I bought from Home Depot in June of 2012. It has leaked repeatedly onto my wood floor. The water also collects and freezes on the floor of the freezer. I already have warped floor boards as a result. I just got it fixed. The repair person said he has done over 200 of these repairs in the last year. He also said Maytag knows its a defect and has supplied them with replacement parts. The company apparently tells its repair companies not to discuss this with their customers. I have yet to contact Maytag, although apparently from others experiences that will be futile. Im willing to join others in pursuing this. I had a 40 year old Kelvinator which was still working well which I replaced with this refrigerator when I redid my kitchen.

I purchased my Maytag Neptune pair on Jan. 24, 2005. I was unaware of the problems and lawsuit related to these items. Luckily, I didnt have any problems with them until May of this year. At that time, I spent $337.00 for a new control panel for the dryer. (Just because I didnt want to split up my set.) I expected them to last me for the rest of my life. Of course, the washer had started to do something even the repair man had never heard of before, right about the same time. I told him that the tub would fill up with gallons of water, and surprise me when I opened the door on various occasions, flooding my laundry room and the basement downstairs. Mind you, this would occur even with the water supply cut off to the machine, no hot or cold running to it.He performed a diagnostic test on it and said everything showed up fine. Of course, it didnt overflow while he was here. He is the one who told me about all the trouble and the lawsuits. I had wondered why I didnt see them for sale anymore. I have been keeping the water turned off except when I need to use it after all this time. It still happens! The repairman thought I was senile or something. I dont have a mold problem, no trouble with the door lock (yet), and out of all the comments and complaints Ive read online today, only this site had one with a problem of it flooding the house. My husband and I are on a fixed income, and here is this unit (that I thought would be my last) rotting out my floor and wall in the laundry room, and flooding my basement. Not to mention it rusting out the inside of the washer and its pedestal. I would like to hear from anyone else who had this water problem, and what it took to fix it.

I would never buy a Maytag dryer again. It has been serviced 3x since purchasing in 2010.

This washing machine just sprinkles water on your clothes then ties them up in knots. And to add insult to injury, needs repairing every year or so. Horrible! It does have a couple of redeeming qualities, but they definitely dont outweigh the cons. It spins the clothes quite dry and has a large capacity. I have dogs and kids who play football and a husband who does construction, and its not unusual to find lumps of dirt and fur trapped in an article of clothing or blanket. All my bras and sweaters get ruined, it twists them up horribly. The blankets and sheets end up in a mushroom shape. Sad to say, NOT good. I like Maytag, but not BRAVOS.

I bought a Maytag washer in June and its the worst washer I have ever had. It has been 15 yrs since I had to buy a washer. My last washer was a Kenmore which was great. The Maytag does not have a water control knob. It has auto sensing which is crazy. I know how much water I need to wash my clothes. The water sensing barely puts water over the top of the clothes which is not what I need. My husband works in the oil field and gets oily and dirty. The next issue is the agitator that agitates the clothes. This one is a joke. The agitator starts agitating the clothes before the water is over the clothes and then when it needs to agitate it does a poor job. I am so unhappy with my machine that I am getting rid of it and looking for an old type washer. Evidently you made this washer for white collar people who do not get dirty. This is definitely not a washer for people who have dirty laundry. I am so disappointed with Maytag. I thought this was a good brand.

Purchased a new Maytag washer (MAH5500BWW) and matching dryer along with the pedestal that they sit on in late November of 2003. Spent well over $1900.00 for everything including the delivery charge. I noticed the build up of mold/mildew inside the washer starting in early 2005 but cleaned it every week or so and it seemed to go away. As time went along the mold/mildew smell got stronger even after each cleaning that I did with bleach. Nothing seemed to help.It wasnt until 3 days ago when I had my dryer vent cleaned by a professional company that the technician looked over at the washer and said You know that washer was recalled and that there was a class action lawsuit against Maytag about mold/mildew issues involving that model. He opened up the washer door and looked and was shocked. He told me that he himself had the same Maytag model washer and was notified by Maytag years ago about the class action lawsuit. He told me that he had received what he called a buy back check from Maytag. I wondered why I had not been notified since I had purchased both units new and registered both with Maytag after my purchase.I decided to do a search for my washer model number and looked for mold/mildew issues and was shocked to find thousands of complaints involving this issue with this model of washer. I then called Maytag/Whirlpool and this is where the fun begins. I called and explained to the customer service rep at Maytag/Whirlpool what the problem was with my washer and asked her why I was never notified of any recall or class action lawsuit involving my washer. After thinking for a minute or two she says that she is unaware of any problems with my model of washer and asked me to recheck my model number. I do this and again she says that she is unaware of any problems associated with my washer. I explain to her about the thousands of complaints on the internet about this mold/mildew problem and she then says I shouldnt believe everything I read on the internet.At this point I ask to speak to her supervisor which she says she transfers me to and the fun continues. The supervisor then tells me that the customer service rep whom I was speaking with is new and doesnt remember the issues with my model of Maytag washer but she herself does remember the issue of mold/mildew build up inside the washer. I ask her why wouldnt this issue of mold/mildew in this washer be in your system for this rep to be able to refer to? She then says that since this issue was so long ago its not in their system anymore. Huh???She asks me if I was part of the class action lawsuit involving this washer and I explain to her that I was never notified of any such lawsuit so I couldnt have been part of it. She then says that Maytag has since settled this issue long ago and since I missed signing up for the class action lawsuit I was just out of luck. Somehow its now my fault for them not notifying me about the class action lawsuit years ago!She then offers to send out a repair person to look at my washer and to look at the mold/mildew problem. I ask her if the service call was free and she snickered and said no, why would it be free? I tell her I thought it should be free because I paid nearly $2000.00 for these machines because I was looking to get the top of the line machines. Now I have a mold/mildew infested Maytag washer that smells and looks so bad its a assumed health risk. She again tells me that the service call will not be free and asks if I want her to schedule it now. I quickly decline!She then tries explain to me in some odd fashion that I should be happy that I got 10 years of service from my washer/dryer and hoped that I would continue to purchase Maytag. What??? Are you crazy woman!? Now its me who is laughing at this point. I almost say some very bad things to her but better judgment takes hold and I just hang up. Now you have heard my story and Im now looking for another washer/dryer so I can remove this health hazard from my home. I will never ever buy anything that has a Maytag/Whirlpool named attached to it.

I saw something on your website about Maytag Neptune class action suit back in late 2005. I have owned one, never was notified of the settlement, and saw this since I have a mildew problem also in my washer. They are not willing to do anything about the repair on my machine, but send out someone and make me pay for it. Since I bought it in 2002, I would want to know why was I not included in the repairs and why wont they honor me in this since I am the machines original owner. Help, I worry that I am not having clean clothes and it is contributing to illness due to mold spores!

Three-year-old top load Bravos. Started doing the LD/SD tango about one year ago. Intermittent fault, but becoming more prevalent. Can spend an entire day attempting to finish one load; sometimes must be unplugged overnight to clear faults. Washer receives heavy use from extended family of five adults and two children but has never been overloaded. Machine is horribly flimsy and constructed of the cheapest possible materials. I wish I had removed the back prior to purchase.Just because it is possible to attach a processor to a piece of equipment doesnt mean its necessarily a great idea. Any geek can tell you that the three things most despised by a digital device are heat, humidity, and vibration. A washing machine by definition is an epicenter, a breeding ground, for those specific environmental factors. Well done, Maytag. You have demolished what was, perhaps, the most respected name in the business. Good luck getting that particular rep back. Purchasing a Speed Queen. The living embodiment of old-school. Electro-mechanical timer. Stainless. Porcelain-enamel. American-made. Not one complained on this site. Might just shoot an Office Space vid centered on the demise of the Bravos. This time, its personal.

I bought a new Maytag dishwasher installed by East Town Appliance in Wautoma, Wisc. They installed it and ran a full wash cycle and it worked fine. After they were finished, I got all my glasses out and put in their dishwasher all excited to get them clean and sparkling. I started the dishwasher, put on a coat to check my birdfeeders on the deck where I was standing in front of the patio door. I heard water running suddenly. Turning around to see water gushing out of the bottom of the dishwasher. I called East Town back and had the installers return immediately. The pump was stuck open. I called Maytag about what happened and they said they wouldnt pay for the floor damage because it was already installed and to call my insurance company which I did. They went after Maytag and won but I had to pay $500 insurance deductible. I will NEVER buy anything by Maytag again.

This is our 2nd Maytag washing machine in 25 years- we upgraded to a newer model though the old one was still working. The settings on the newer model are perfect for our family and we love all the options. We love our machine. Thanks.

Maytag Cenntenial Washer - We traded our super capacity for the ex-large Maytag washer and we have great regrets. We posted it on Craigslist about 4 months after we bought the unit and NO ONE would buy it for $300.00 even though we paid close to $600, and only 4 months old? What does that tell you? I have had to add 5 gallons (bucket) with each wash to make sure all the soap washes out. Very loud, takes a long time to wash and just worthless. This last weekend, we tried to trade it for a used $150 agitator washer with a used appliance store and they said theyd never be able to sell it and refused the trade. What does that tell you about the washer?

After researching the top-rated washing machine in consumer reports, we decided to spend the extra cash ($930) and buy the top-rated machine. Spending almost double on a high end machine, you would expect this machine to last longer than three years. The motherboard needs to be replaced because it gets stuck on a UL code near the end of the cycle. Now, we have had two people come try to fix it, and they said to trash it and buy a new one. Only three years! If I had paid $300, I wouldnt be so upset, but that was a total waste of money for it to last less than any machine Ive ever had. How is a consumer supposed to know what a good washing machine is if they spend extra cash for the top-rated machine and that one is still bad? The company should replace something like a motherboard that goes faulty when it had nothing to do with use. So unfair and frustrating.

For families where people work in gardens, work on vehicles and get just plain dirty doing things anywhere outdoors these agitator-less machines are not for you or me. Ive had mine for two years and I truly dislike it (Model MVWC425BW1). With different products I scrub dirt and grease stains on pants before they are put into the washer, scrub again when they come out of the wash and then scrub and wash again a few more times but I cannot get all the dirt out. I now work more on laundry and harder since I got this machine.This agitator-less machine is designed for people who dont get really dirty - just remove everyday perspiration and household grime. I think this machine was designed by engineers who have never done daily laundry for any length of time and theoretically thought it would clean really dirty clothes. They were really wrong! Having done laundry for 50 years, I now know that an agitator cleans better. It would be nice if other women and I, who have done laundry for years, could be on focus groups about developing new washing machines.

We purchased a Maytag refrigerator and right away had a loud noise. Found out the ice maker was on even though we dont have it hooked up. Now our freezer isnt working. Food is defrosting and ruined. Bottom half of refrigerator is freezing everything. Our fruit and pop and water and lettuce all frozen. 4th time they came which is today. Now says our freon is low so well see what happens. The repairman was so rude he was yelling. We said our Popsicles turned to slush so he said, Dont buy any. He was so nasty. No more Maytag for us – waste of money. Even had the compressor replaced. Wasted 1100.00.

Our Maytag Bravos Quiet Series 300 is anything but quiet. Within two years of purchasing it, we now hear an F18 jet fighter taking off from our laundry room. Neighbors near and far come running to avoid getting injured when the spin cycle kicks into after burner. Seriously though, this looked to be a nice machine and operated flawlessly until a month ago when the spin cycle started sounding like a jet fighter taking off. I am handy and often fix appliances and things around the house. From reading reviews here on Consumer Affairs and other places, I am finding that the noise problems are more common than not. Investing $400+ into a replacement tub/bearing set would further support Whirlpool/Maytag and the sucking sound they make to get at my wallet. From what I have read, I am likely to have more problems after fixing this one (it will likely break again). I am going to quit while I am ahead and purchase a new washer. Whirlpool/Maytag will never see my business again. Its ludicrous to have an expensive appliance like a washer only last two years. BTW, I just spent $200 to replace the control panel on my 4-year old Maytag dishwasher. A cheap and horrible design. The part probably cost $10 to make. BOHICA. (bend over, here it comes again). FYI: Whirlpool owns and sells its products under several other appliance names. Names that include, Kenmore (yes, Sears), Maytag, KitchenAid, Jenn-Air, Amana, Gladiator GarageWorks, Inglis, Estate, Brastemp, Bauknecht and Consul (Wikipedia source). Like a Lotto Scratcher, peel the Whirlpool or Maytag name sticker off and underneath you will find the real name... CRAP! Its sad to think that you have to purchase products made in Korea to get quality. Very sad.

I really like the refrigerator. Its easy to maneuver and frost-free, but I should have gotten the side by side. Also, make sure of your family size before you make final decision. Other than the size I would recommend to family and friends to purchase.

I purchased a Maytag Centennial MVWC360AW washing machine on July 11, 2013 at The Home Depot. I assumed that I was getting a good product based on my Moms old Maytag washer. This machine is the farthest thing from quality that I have ever experienced. My Mom would roll over in her grave if she knew how CHEAP Whirlpool has built---what is supposed to be a---Maytag! The machine worked fairly well, at first. Even though I didnt like the low water arrangement. I like clothes to be fully immersed in water! That went on for 2 years and 5 months, until NOW the led light goes to Rinse, but it wont agitate. Then the led light goes toSpin, but it wont spin! I called a local appliance repairman and he told me that the control is bad. They cost about $250.00. Its not worth repairing!! So, Im stuck with this piece of junk! Shame on Maytag/Whirlpool for building a PIECE OF JUNK!

I have a Maytag refrigerator - the kind with the French doors with the freezer in the bottom and then the middle drawer is now leaking water all over my hardwood floors. This is ridiculous. Maytag better get off their butt. They need to send people out or send letters to people that have these freezers to fix them. When you pay a lot for something they should get a good product. If there a recall they should of send out letters or something.

The machine had automatic fill which did not allow enough water to rinse the clothes properly. I had to run another cycle to rinse the clothes. The machine was also extremely loud. When I had a warranty repairman come out concerning these two item as it was brand new, I was told I should have researched better. I gave it away after 3 months.

We have owned the dryer (Maytag Bravos) since Dec. 2010 and are now on our 4th service call. Upon the second delivery of the part that was ordered last week - we will be on the 5th service call. I finally asked Maytag if I could get a trade in since this dryer is obviously crap. They said they could only handle the problem at hand, which is the same problem over and over and over. The flywheel was left off all together. The pulley belt for the dryer pops off about every 4 to 6 months. Ridiculous. Its a crap dryer, dont buy one!

I had a brand new Maytag refrigerator freezer delivered to my home. Not three days later, the freezer compartment is frosting over on the back wall, while the refrigerator fails to keep my drinks cooler cold like I demand. Ive heard of planned obsolescence, but this is ridiculous!

I bought a set of 4 Maytag kitchen appliances. Terrible quality. Dishwasher racks poorly designed for anything except standard size dishes. Microwave has a hotspot and explodes whatever Im reheating. But refrigerator is the worst. According to my service man, Maytag is aware of known issue with poor quality evaporator coils that erode quickly, leaking freon. Causes problems with ice buildup in freezer, poor ice production until it loses enough freon to stop chilling correctly causing food spoilage. Im to that point now. This fridge is only good for offshore fishing site. Whirlpool is aware but will stall as long as possible, then refuse replacement, but they will offer to help you replace the appliance. HA! Fool me once, shame on you. Twice, shame on me.

The first washer my husband and I ever purchased was a somewhat cheap top loader but it worked very well for over 10 years. We decided to fall for a bargain sale at Home Depot and went with the HE Bravos model. We were told that it would save us money and work great! From day one weve had issues. It never really seemed to clean right. It gets thrown off balance if you have more than one bath towel in a load at a time. After an angry call to the company and a somewhat helpful customer service rep, I began washing every load at the deep clean heavily soiled cycle and then did an extra rinse to boot. So much for energy efficient. So, fast forward 4 years, I HATE this washer but cant justify a new one at this time. Now, it stops mid cycle and I have to unplug it then plug it back in and restart it. When this happens, there is an awful smell. Needless to say, well be buying a new washer within a week or 2 and you can bet your life, it will NOT be a Maytag.

Maytag washer mvwc565fw: You have heard about how noisy they are & dont fill up enough water unless you set it on deep water wash. I cant get the right water temp. Its cold, cold warm. No hot at all. Sorry I ever bought the piece of junk. Only have had it a month too. The last washer I had it at least lasted 4 years. Wouldnt recommend it to my worst enemy.

Purchased this unit back in November 2011. Sometime this year it started leaking water just like many others from the freezer unit onto the floor (many times large puddles). Im tired of the permanent towel on the floor to absorb the water to prevent a potential slipping hazard. I too went online and found a very nice video on youtube which showed how to disassemble the freezer compartment. Took everything apart and noticed that there was water frozen on the supply line. Melted this and put everything back together, for about a week there was no water leaking so I figured all was well. About a week later the puddle was back so I sent an inquiry to Maytag and let them know I had an image of the issue and asked if it was covered through manufacture warranty. Here is their response: Your email is extremely important to us here at the Customer experience Center and we sincerely apologize for any delays in responding to your email. We are working diligently to respond over the telephone and through email to all of our customers. We are sorry to learn of the problem you are experiencing with water leaking from the bottom of the freezer. Unfortunately, we are unable to determine from this location the exact cause of the problem. We recommend that you contact a certified technician for an accurate diagnosis. Once the problem has been diagnosed, please contact us back so that we can review the concern further to determine if assistance is available. For your convenience, we have provided below service providers in your area that you may contact for service. Aries Appliance Service (925)367-7708, Vigil Appliance Service (925)371-7701. You are a valued customer and we do apologize for any inconvenience this concern has caused. We invite you to contact Maytag again either by calling (800) 344-1274 between 8:00am to 8:00pm EST weekdays or by emailing whenever the need arises. When calling please press the available option or stay on the line to reach a representative.Frustrated I went online and found this forum where hundreds of other people had the same issue and that many of them were resolved by the new P Trap. So I watched another video by the same guy on youtube that showed how to replace the P Trap. I went online and found the replacement P Trap Manufacturer model # w10619951. One of the comments there actually said to call Maytag first as they were able to get a replacement P Trap for free. I believe if it was under a year old they would also pay for the labor to have it replaced. So this morning I called Maytag, the first guy Jim said I would have to have a certified Tech come out (76 dollar service fee, plus whatever the labor would cost) and Maytag would cover the cost of the part. I asked Jim if he could just send me the part and Ill do it myself, he reassured me that he could NOT do this and that the system was very specific. I told him I did not understand that a bad design and known quality defect, why should I have to pay several hundred dollars to fix? He told me that was the way it is. I asked to speak to his supervisor and put me on hold. Not only was the hold music extremely obnoxious but there was a loud humming noise as well, I waited for 10 minutes hung up and called back. I spoke with Maggie this time. I told her I wanted the part sent to me and if she couldnt help me I wanted to speak to a manager. She said she did not have the authority to ship me the part without approval. She said she could ask for approval and after waiting for about 3 minutes she came back on the line and said she spoke with her supervisor and that they would be sending me the replacement P trap today via FedEx. Had they not sent me the part my next stop was going to be the better business bureau..

Bought a Maytag refrigerator/freezer 18 months ago. The freezer went bad. The first repair guy said it needed a new computer board which wasnt covered. Called Maytag, they wanted another repair service to look at it. He said it needed a new evaporator. We have now spent $250 to be told the repair will cost another $500. Maytag will make a goodwill gesture because we are a nonprofit business to cover the part only so we will still be out another $300. This is unacceptable for a relatively new Maytag. Obviously they can no longer be counted on to back their equipment. Very disappointing.

Our Maytag microwave, which we bought based on Maytags supposed quality, is nothing but a piece of junk. In two years it has had or needs repairs that nearly double the original cost! Thats ridiculous. We are done with Maytag and are not going to get suckered into their Whirlpool/KitchenAid or other brands. So long.

We purchased a high-end stainless steel interior/exterior unit in January 15. It is now July 15 and we have not been able to get any use out of it. Day 1 washer leaked. Full day off for service. Guy told us we were using the wrong soap. It leaked on the very next wash. Called again. They forgot to check the soap dispenser. Another service/day off. Leaked again! Another service call/day off. They replace the dispenser & seal. Now washer no longer leaks but the dishes are dirty and wet even days later. Another service call. Another new part. And now we are waiting for our 5th service call. We paid for a new unit and have a refurbished cobbled together piece of junk. Maytag stubbornly refuse to replace this unit.

Five years ago made a major investment on new techno with this washer/dryer. This is an updated review. Since the beginning the washer causes awful water hammer. Tried using arrestors, they dont work. Clothes are stretched out. You need to bundle each piece of laundry! The wash takes forever. Top loader has lid lock, very inconvenient - Dryer is OK but needs extra drying time. Would not buy this washer...

My Maytag washer has been a problem since we bought it. Maytag washer has been repaired 3 times. Stopped working again. I am 78 years old, I have take myclothes to the laundry mat. First, waiting for the repair then waiting for the parts. If Maytag stands by their product they should replace it.

Model MWVC360AW0 has never done a decent job cleaning. Washing pods would not dissolve completely. Ruined a lot of clothes. Had to rewash many times. This is a piece of junk. Extended warrant folks at Home Depot no good either.

I purchased a Maytag model # MRT 18 FFFHO1 refrigerator from Home Depot. After 7 months, it stopped cooling (wouldnt cool below 52 degrees). Fortunately, I had taken out a 5-year extended warranty. Thats the good news. The bad news is that after numerous trips by a certified repair man -- and three spring/summer months without reliable refrigeration -- Home Depot promised a refund. Well see.Bottom line: keep looking for a refrigerator that works. I have tried GE, Frigidaire, Maytag and Sanyo. Since many of these companies are really just one inept cooperation with more names than Frank Abagnale (Catch Me If You Can), let the buyer beware! I would give Home Depot protection plan 5 stars, though. They stayed with me through thick and thin: by emails, phone calls and text messages. However, their protection plan is worth more than Home Depots appliance products -- through no fault of theirs.

Ive had the dishwasher model MDBH979SAB0 for about 3 years now. A few months ago I noticed the faceplate would pop out when you opened the dishwasher. I would have to pop it back in. The dishwasher was out of warranty so I decided to attempt to fix it. I took the faceplate off to realize all of the plastic tabs that screws go in to were snapped off. The only fix for this is a complete new panel from Whirlpool Parts Online to the tune of $194.17 (W10811169).The wheels also fall off the bottom rack. The push pin plastic becomes brittle over time and does not stay in the assembly. To replace the wheel assembly (there are 4 in total) is $38.18 each (W10195416V). The wheels or push pins cant be purchased separately. Both of these items are not covered under warranty past 1 year. Maytags 10 year warranty only covers the upper and Lower Racks (excludes cup shelf and silverware basket), chopper blade and stainless steel tub and inner door liner. So only a small percentage of the parts.The design of the faceplate is defective in that too much force is applied to the faceplate when opening the unit. The handle is integrated in to the faceplate. The plastic used becomes brittle over time and breaks. The panel unit (W10811169) must be replaced in entirety rather than just its housing increasing the cost of repair. To have this failure occur within the first 3 years of use is very premature. I can only assume if I repair the dishwasher I will have the same problem again. I am considering buying a new model that is designed better and comes with a longer warranty on such parts.

Need to keep cleaning washer otherwise it leaves white marks on clothes. I used vinegar but that didnt help. Used the wash cycle and that didnt help. I found a washer cleaner and it works great. Overall performance of washer is fine but I would be hesitant on purchasing another Maytag Bravo washer only for this reason.

We purchased a Maytag dishwasher (model mdb4709aww1) from our local appliance store. A little over one year after purchase, the control panel (part w10254834) stopped working. Our appliance store replaced it. They charged us for the part but not for a service call. Its been two years since the new control panel was replaced and it just stopped working. Now, we have to pay $275.00 for the new part and service call. My previous dishwasher lasted twenty years and we never had a problem. I thought Maytag was a quality product. Sadly mistaken!!

I unfortunately just had the same issue concerning my unit. The unit went berserk, stopped cooling and ruined all my food. I managed to get it outside after leaking spoiled food all over my floor. I washed it out and contacted Maytag after reading the hundreds of complaints. They sent someone out to fix the panel but he couldnt get it to cool. He said many times when a unit goes down that the acidity from produce along with moisture can eat through the aluminum components causing a freon leak. Obviously, this happened to me. I contacted Maytag and they said they would fix that too but once I called back, they said that it was a separate issue. Then I spoke with another person who said they would send a tech to inspect. I took off work and finally got a courtesy call from tech saying he was told not to come. I was amazed I missed work waiting and got no call from Maytag saying they changed their mind. I called back in and was told flat out I would not be covered, even though the fridge was fine before this happened. I suggest everyone read over the Consumer Protection Act which covers defective equipment causing issues by both injury and property damage. A class action lawsuit needs to be organized concerning this also. In the meantime, I implore each of you to file a complaint with the Better Business Bureau in your state along with Michigan where Maytag is headquartered. This will guarantee a response from corporate. Also, make copies of this forum and send it to your State Attorney General explaining how you have been sold a defective item. They say ABC news once did a segment on this fridge issue also, so I suggest contacting them asking for a follow-up story. For those that use social media, go onto their Facebook and Twitter page to post a link to this site and the way you have been treated after spending over $2,000 and a fridge that has lasted 7 years or less. Its time for small voices to unite to form one that is much larger.

Ive had my washer for about two years and have been disappointed from the get-go. I did a lot of research and found this to be top rated... Wrong! Even though I use the HE detergent and Ive even cut down the amount with no results, it leaves gobs of soap/lint residue on most of my darks and I wind up having to either rewash on clear or rinse by hand to get rid of the stuff.Ive also noticed some snagging on some brand new towels, but I attributed that to possibly the brand. Well, then I had an issue with some very expensive bottom sheets shredding and raveling and still didnt catch on. Today I noticed a different towel with similar problems, which led me here and walah! I see Im not the only one having these issues… Darn! Warranty is expired and Im stuck!

Why is it when you wash dark clothes they come out with white spots which looks like soap. I have put very little soap and it still appears. I usually wash in cold water so I tried warm water - same result. I have had a Maytag for a least 40 years never had this problem - what is it I am doing wrong? I have to wash and rinse at least 2 more times. I would appreciate a answer so I can fix this.

We purchased the washer and dryer combo brand new from Lowe’s, had them delivered and hooked up together when we first purchased our house in the summer of 2016. 3 years later, both (expensive!!!) machines are having problems. The timer had to be replaced on the dryer, and the entire electrical panel on the washer has gone out and needs to be replaced. So disappointing. Model number MVWX655DW (washer), MEDX655DW (dryer).

We bought this Maytag Bravos top loading washer 2 years ago after having bad luck with a front loading Maytag. Maytag was always the top brand to buy so I thought it was the style washer but now I believe Maytag has failed to keep their standard of quality high. My clothes come out of the washer almost dry and full of lint. Even though I use the HE wash soap, it does rinse out of the clothes. Dark clothes come out with a noticeable scum so I suppose the lighter clothes do, as well, I just cant see it. I sometimes have to wet the clothes down to get them clean and I always have to double rinse them which defeats the whole economy issue. Im not happy with this washer and would not recommend anyone to buy a Maytag brand washer.

Maytag Bravo Washer and Dryer XL Series - This the worst washer and dryer I have ever owned by Maytag. I wish I could give them away. The washer does not clean my clothes and the dryer does not dry my clothes. They are absolutely terrible. Do not buy them, you will be sorry.

We trusted the Maytag name to give us a good product that would last. After six weeks the Maytag Bravo stopped working. Having to wait 7 days before a service repair person came to our home. The main motherboard needs replaced. So currently, we are still waiting for the part to arrive and have it installed. 2 weeks without a washer after spending 600.00 for a new washer. There is more problems also, this machine takes 1 hour to complete a single load of laundry. Plus it does not get the clothes clean and the rinse cycle does not get all the soap out of the clothes. Very unhappy with the Maytag Commercial Bravo. Will not buy another Maytag product. Save your money and get another brand. We plan to get this one fix and sell it.

I have had my Maytag set for shy of 2 full years, of actual usage time, that is. My dryer seems to be functioning normally, minus an occasional lengthy cycle time, even after the clothes are dry. The washer however, is sitting in my garage now. F51 error code, which online told me the rotary position sensor was the issue. Yes, I was told by an A&E repairman, who was at the house for an unrelated repair, that it was the bearing that was bad. When he showed me what I was looking for, there was the bearing laying in the clear plastic housing, in the underside of the washer. Its going to cost around $350.00 to get the part, if it can be found, and the service call. No, not really worth wasting more money on it. I am very unsatisfied with this unit. With 4 kids and 2 adults at home, I expected much more from the Maytag name.

I purchased this set 7 years ago and the washer started stopping mid-cycle and the dryer sensor doesnt work. I called the Maytag service number and after several phone calls (they had my name spelled incorrectly and the wrong address), was able to schedule an authorized servicer. He said the motor and motor controller needed to be replaced and it would cost over $900. When I said I expected my $1,200 washer to last more than 7 years, the service person informed me that the machines were made by Samsung (not Maytag) and just carried the Maytag label. He said the Maytag Neptune washers and dryers were the reason Maytag went into bankruptcy and was bought out by Whirlpool. I am disappointed Whirlpool/Maytag does not stand behind this product and will not buy this brand again.

Electronic control board fried after 3 yrs on Maytag Gemini range - certain buttons on control board would not set for ovens. Called Maytag, said was not covered, past 1 year warranty. Recommended repair shops, all overpriced. The piece cost between $300-500 for a 3 year old stove. Cheapest repairman wanted 90 to install piece. Ordered piece online and replaced it myself with help from YouTube video. Maytag has lousy repair records lately. Of 4 Maytag appliances purchased in 3 yr kitchen remodeling… already had issues with 3 of them. Do not recommend Maytag anymore!

I had bought Maytag Dishwasher MDBH979AWW3 in Sep. 2009. Oct 2011, the dishwasher stopped working and the control panel had to be replaced, few days later, it stopped working again and the Thermal fuse had to be replaced. Now two months later, it stopped working again. Till this point, Ive spent a lot of money on the repairs and I wish I had used that money to buy a new dishwasher. Looks like not just the Maytag dishwashers are faulty, but even the parts they have are faulty. I will not recommend any Maytag products to anyone.

I love the front loading machines. Fabrics dont get beat up like they do with a top loading machine with an agitator. My Maytag front loader doesnt have as many bells and whistles as others, but I love it nonetheless. Reliability was very important to me when I bought it, so I talked to a couple repair men to see if this was one they worked on a lot. When I found out they didnt, I bought it.

The washer doesn’t have enough water to to get clothes clean. Even on deep water wash there’s is not enough water. It doesn’t get clothes clean, its very noisy. It takes a long time to was, even on short cycles. You can’t soak dirty clothes, it has a cycle for soak but it is not long enough. After about 3 months the lid licking doesn’t work and the progress lights remain on and never go off. This is the worst washer that I have ever owned. I just want to return it and get a different one!

MDBH979SAM0 - Bought this dishwasher from Home Depot 2 years ago and have taken care of it, never abused it or anything. All of a sudden it just starts freaking out, once you start a cycle it will wash and then rewash and then keep going costing us money on electricity, water and wear and tear on the machine. Ive tried everything but it seems like its just stuck in start mode. The indicator lights on the panel flip out too, they will all blink randomly. So when I close the dishwasher and dont intend to start any cycles and it is off it will start up all on its own so Ive had to unplug it. Funny how I called to order a control panel part and its on back order... Very interesting how they are out of this part probably because everyones ordering it.

I purchased my 2nd Maytag Neptune washer in 2005 to replace an early Neptune that was complete junk. This one worked OK until this year when it began to make awful noises. After research, I decided it was the bearings that failed. I took the unit apart to get to the bearings and found out the entire outer tub must be replaced not just the bearings, at a cost of $515. What lousy engineering, the bearings dont come out of the housing. No wonder Maytag repairmen are so bored. There is nothing to fix, you just buy a new washer. I wont buy Maytag this time.

Bought a Maytag Bravos washer 21/2 years ago... already have to buy a new washer... not a Maytag!! It started with the ul message coming on. Never could do anything to get it to go off.... then started leaking water around the bottom... bearings went out... costs more to fix than buying a new washer which is what I DID. Not a Maytag.... thought Maytags were a great product. Believe me their repairmen are always busy, not just sitting around like in their commercial.... Never buy a Maytag appliance again.

Since day one, no matter the size of the load or how careful I place the clothes or what level or water, washer vibrates and moves around the floor. I have had service out twice to recheck level but it still vibrates. Worst washer ever. I should have spent the money to repair my 20-year-old Kenmore.

I bought a Maytag dishwasher, stove and refrigerator and the dishwasher was a problem from the beginning. Repaired out twice and replaced the control panel. Seasonal residence, so the start of year 2 (this week) the control panel goes a third time. Its going to cost $387 to repair (told my elderly mother) and it turns out it was a warranty program that she purchased, not a repair estimate. She was misled as she called Maytag and they transferred her to a warranty company, and once again Maytag says theres nothing they will do. Now, Im hassled with cancelling that as well. I called Maytag and they dont stand behind their lemon of a product and said there is nothing they can do because its out of warranty (even though theyve been out twice to fix it). Do not buy a Maytag product. This is the first complaint Ive every written and I am just shocked that Maytag doesnt stand behind their product. Im informing 100s of people to not purchase Maytag and they will pass along my negative experience as well, for that, I am sure.

It doesnt clean as well as the cheap GE model we have at our beach cottage. Also it is very noisy. Disappointing. Will never buy a Maytag dishwasher again.

We purchased a Maytag gas range, only to have the paint wash off the front trim of the oven door. The digital panel went out in the second year of use and is apparently expensive to replace. After going through reviews by other owners and discussions with repairmen, it was determined that these panels only last about a year and are defective. This problem is extensive with Maytag. My brother was a repairman for them and dropped them due to poor quality of workmanship in appliances and their dishonest approach to warranties. I should have known better. Dont ever buy Maytag!!!

We bought a Bravos model in May 2010. Two years later, the machine started making noise during the final spin cycle. We finally called a repairman who came today and informed us it was a bearing in the outer drum. The cost for the part (the drum assembly) was $290, not to mention the cost for labor. Since we only got the original warranty, the service center at Maytag refused to help with the repair. We, as others who have had problems with Maytag, bought the washer because of Maytags reputation. This is why we have to buy extended service warranties. Companies make trash! What happened to the days when an appliance lasted longer than 10 years? Why cant we buy a good sturdy appliance without superficial bells and whistles? We have no idea if any other brand is better, but we will not buy another Maytag.

I bought a Maytag washer and dryer unit from Lowes 3 years ago. The idler pulley failed causing a squealing noise every time we turned it on. It had to be replaced along with a new belt. The washer failed to work shortly after that. It had error codes that Maytag could not give me information about. These were both higher grade commercial units. We hoped they would last longer than 3 years without having major repairs. We also have had to install two lid switches for the washer in that same time span. Quality has been very poor and customer service has been worse. I will never buy another one of their products again.

I purchased my first Maytag dishwasher and it was recalled as being a fire hazard. I was offered to have it repaired or pay for an upgrade (approximately $200). I chose to pay and upgrade because I dont want a fire hazard in my home. After my paid replacement, I received a recall on the new dishwasher regarding the same issue (different model) and I chose once again to pay and upgrade (thinking that if I spent $700, I wouldnt have a problem). In less than two months of installation, the dishwasher died in the middle of a cycle. Filled with water, I bailed it out and called Maytag. I told them that I wanted a new one and they told me that I was past the replacement period. They sent a service man out and he stated that it was a problem with model # MDB7709AWB2 and serial # F03002958. He said that it was easy to fix and said he had done it several times. So now, within less than 1 month before my warranty is expired, the dishwasher did the same thing--it died in the middle of the cycle and wont turn on. I called Maytag and they told me that they would send out a third party repair company (JD Appliance) but I would have to wait for four days. I contacted Maytag and said that I was concerned about the dishwasher breaking down again for the same problem (bi metal unit blew). This is the second time it happened. Jeremy, the repair man, said that the first replacement was not installed properly and they should have replaced the entire unit. He stated that it was a common problem with that model, as did the first repairman in Dec 2010. When I spoke to a supervisor named Kia at 800-344-1274, she stated that they had no known issues with this model. I said that it was not what the repairman told me as well as the Maytag dispatcher. They both said that the heat sensor (Bi Metal Thermal Unit Part No. W10258275) goes up and has to be replaced because it is overly sensitive. If you are out of warranty, it costs around $200 to have it fixed. I told Kia and she said that it was not documented in her file, therefore, it never happened. I want to know my consumer rights to address this issue. I have paid for (on 3 occasions) a new dishwasher and have continuous issues that cost me money. I want an assurance like an extended warranty, free of charge, for the dishwasher that has already been repaired twice for the same exact problem. I have the original part that was improperly replaced to prove that it wasnt replaced to specifications, therefore, blowing it again. I was told by Kia that Maytag does not compensate or replace their products unless deemed not repairable by the technician. It doesnt matter how many time the same problem occurs. I would appreciate your attention to this matter.

Washer model mvwc200bw1 c43942055 -Worst washing machine ever! The clothes come out all twisted together, I cant even see how the washer works because the lid locks when washing! The sound the washer makes while washing sounds like its barely even washing the clothes! I will never purchase any Maytag products and I wish I could return this one!! So disappointed, Im sticking with Whirlpool!! Plus the clothes dont even get that clean!!

I bought a Maytag range (MET-8775) last year, because my wife loves to bake and wanted the double oven. The oven never did brown properly, despite trying different temperatures and cookware. So, I called the 1-800 number in the manual. I was told they would have a technician come out and check it, and they assured me it was under warranty. The technician arrived, and since it was close to the end of the warranty period, I showed him the receipt for purchase. I got another assurance that this visit was covered by the warranty, before anything was actually done. Well, he checked it out and eventually calibrated the temperature. That helped a little, but still, it doesnt brown very well. About a month later, I got an invoice from the service company that dispatched the tech telling me Maytag will not cover the visit under warranty. After a long call with Maytag (now Whirlpool, I believe), I was told that since the calibration instructions were in the manual, it wasnt covered! Well, why wasnt the thing calibrated to begin with? And your average customer is expected to have an accurate thermometer/gauge to set it and know whether the temp is off or not? Why was I told twice that it would be covered? If either the lady on the 1-800 line or the tech who came had told me this wasnt covered, I would have argued a case right then. As it turned out, I had no choice but to get billed for something I was assured was covered. And as I said, it still doesnt brown right; and we had tried different temperatures before. We are preparing a major kitchen remodel, and its hard to believe that Maytag/Whirlpool would so thoroughly piss off a customer and potential future customer over an $80.00 service call.

I thought washers are supposed to last 10 years or something. 3 years and I have to replace it. I dont know who Im more dissatisfied with - Maytag or Direct Appliance where I purchased it. Just thought I would rant and warn others about this brand. The computer died so it doesnt know what cycle its on. Repair guy said its unfixable. ARGH!

Totally DISGUSTED!!!! Have owned my range for several years! Love have double ovens, however it is double the repair!!!! Every year we must have the handles replaced as the connection loosens and handles fall off!

Purchased a Maytag washer for my family of 8 because we do a lot of laundry and our Samsung washer failed after 3 years. I thought Maytag was a more reliable brand and was hopeful. The machine stopped working after less than 4 months of service. Manufacturers warranty repair came out and said it needed three new parts, motor, clutch and chip - said it would be another 2-3 weeks depending on parts. So all total without a washer for 4 weeks minimum - call the customer service people (first one was rude and short), 2nd one after 45 minutes on hold - told me the were no other options other than wait for the repair. Four months after a brand new washer and it failed. I requested a replacement option and they said no way. Their hotline talks about a positive customer experience and that seems to be a joke. Not helpful, super frustrated and they do not seem to care about the customer experience at all - terrible product and service

Just purchased a Maytag French Door Refrigerator and am I sorry I did! Very noisy and runs continuously. Maytag says it is because it has high-efficiency compressor and fans? How is running continuously efficient? The continuous noise actually keeps me awake at night. Not sure what to do as I have spent $1700. :(

We have had 2 sets of Maytag washer & dryers. Our first set was a top load. When we bought the Neptune front load machines we gave the top load to our daughter and it still runs great after 14 years! Our front load W&D are 7 years old. We have a dog breeding business and when we have puppies the W&D pretty much run nonstop for 16 hours a day or longer. The blankets and towels come out like new every time!! The only complaint I have is the top of the front load machines seem to be plastic and scratched really easy. But the enamel on the top load still looks new! We plan on shopping for a new set this weekend passing these on to our daughter. We will buy ONLY Maytag for the rest of our lives!!

We purchased our Maytag Bravo XL in 2012. Over the past year and a half we noticed the inside of the top lid is rusting as well as the bleach dispenser area. I called Maytag about the lid and they said there was nothing they can do and that we could buy a new lid replacement. Really??? My parents had only Maytag in their home for over 50 years with little to no repairs needed ever! We were a family of five back then. Because my parents always bought Maytag products so did we. This is the first time in 40 years that I have ever seen this happen! I was hoping for a recall for these issues but dont find any online. The washer and dryer were not cheap and purchased from a reputable retailer.

I bought a new stainless steel Maytag refrigerator last year. It had a one-year warranty. Wouldnt you know, 14 months after my purchase, the icemaker stopped working. Did not take out the extended warranty, as I thought I had purchased a quality appliance. I contacted the store where I purchased it. Was told it would cost $150 to replace. I have a feeling this appliance wont last very long. Suffice it to say, I will never purchase another Maytag appliance.

Replaced my leaking Samsung washer with a Maytag and I really regret the switch. What a piece of garbage. It has been service twice (thankfully within the first warranty year) due to Main control board failure. Seriously, these washers are good for nothing. Also, the Sanitize cycle doesnt do a good job from day one. Save your hard earned money and buy something else.

On 9/8/09, I purchased a Maytag ceramic glass top range, model MER7662WBO. The right front dual burner has what look like worms in the burner. The other burners are clear. Maytag has replaced the top three times and the burner once. The top has gone bad again and they are calling this a cosmetic now and will not replace the top. I think there is a problem with the tops. I have purchased my last Maytag product. I buy for looks also.

After owning my refrigerator for about six months, it started to reek, the smell permeating all of the food in the fridge. After cleaning and disinfecting the fridge and throwing out all of the food I found that the smell was just as bad as before. When I checked online I found that Maytag owners have been complaining about the smell for over a decade now. It is caused by a poorly installed drain pan. The fridges design directs air flow so that the smell enters the fridge and distributes it evenly throughout the fridge.

Maytag Centennial - It came with the house. I think its a line made special for rent-to-own kind of places. I cannot stand the washer. It will not take fabric softener unless its in the ball and if you use extra rinse you dont get to use fab softener at all. (I like liquid fab softener on some things). Why it doesnt have a dispenser is beyond me. And the bleach dispenser is poorly designed, too close to the tub and splashes every time. Ive had this six months and would get rid of it in a heartbeat if I could afford to. Plus it snags towels. The washer is crap. And its a Maytag. I wish it would break so I could justify buying one that has some decent features like fab soft dispenser, bleach dispenser that doesnt splash, drum that doesnt snag.

We have had this washing machine almost 1 year and the small problems have grown enormous. In addition to the constant soap residue left on the dark clothes (my guess is its on the light clothes too, but you just cant see it) the washer goes out of balance frequently (they are replacing the suspension, after they said its all working great). The repair man said Im not loading the clothes properly, I need to roll each item of clothing into a ball and then place it in the washer. Are you kidding me, my new machine has special needs? And dont put in too large of loads. What!!! Its an XL capacity but I cant do an extra large load, because half the clothes wont get wet or clean. Maytag blew it big time with these models, I could talk about the dryer too. Maybe next time.

I purchased a Maytag Electric Range (Model: MER7662WS1) at Lowes in February 2011. After few months, we found many rusty areas on the stainless oven door and on the stainless drawer.On 9/8, I called Maytag at 1-800-688-9900 to complain that stainless steel is not supposed to rust. A representative took the initiative to schedule A&E Factory Service to come to my house for a warranty repair, and assigned me an order # 40629499. I did not request for this service call and naturally, I regard this as a warranty service or a service of quality check of a product.On 9/19, a technician came to check the rusty area and confirmed that the stainless steel have rusted and the rust will eat through the panel. The technician called Maytag, and got the answer that Maytag will not pay for his visit because its not under warranty. The technician then checked the warranty manual, but could find not any statement that neither rust is cosmetic nor rust is not covered. The technician asked me to pay $132 for his five-minute checking service. I was so upset and called Denice at A&E Factory Service at 1-800-905-9505 to bill Maytag directly. She ignored my request and said that I should take it to Maytag.After a couple of hours waiting, holding and transferring, I explained to two Maytag customer service representatives my problem, only to get a Sorry, its not covered, its cosmetic, reply. I insisted talking to a manager and finally got Melinda at Care Solution Team. She, too, refused to waive the charge for me and claimed herself as a supervisor and decision maker and theres no one above her who could resolve this issue.I emphasized that A&E service call was authorized by Maytag, I did not order the service. Who would have thought that a service authorized by manufacturer is not covered under warranty? Besides, this representative failed to inform me that rust would not be covered, she should have known better. Therefore, I believe that the person who initiated the service call to A&E should be held accountable. But Melinda never wanted to agree with this logic and kept saying, We dont force customer to have home service. You are liable for the bill.She refused to pay for the service and forced me to pay the bill from the mistake they made. She even refused to give out the persons ID # and name of the person who called A&E. She only documented my complaint--whats the point of their documentation? If this is the tactic that Maytag is using to categorize rust as cosmetic (if rust can damage material, then you should not call it cosmetic), and ban customers from claiming the rust damage so they can use poor quality of stainless steel on their appliances to save the cost, then, it is dishonest to advertise that this oven is stainless.A representative even said that Maytag should have emailed me with the confirmation of service call and noted that its a non-warranty service. Also, A&E should have informed me before arrival that the service is not covered. All these were not true. First, I did not receive such email from Maytag or Whirlpool. If Maytag would have warned me with non-covered policy such as this, they should have the courtesy to call me in case the email was unreliably routed to spam box. A&E only informed me that they are coming the next day, but no such thing as telling me that the service will not be covered. Even their technician did not know about the non-covered issue, and had to call Maytag today to find out.Had the person who scheduled the service told me that the rust on the stainless panels is not covered under warranty, will I still allow the service call and agree to pay $132 for a five-minute checkup and watch the technician leave without performing any repair? I asked Melinda to let me talk to her supervisor but she said that theres no one who can talk to me, and the only way to appeal is to write to the companys executives. The address is: Whirlpool Corporate Office553 Benson Rd Benton Harbor, Michigan 49022. I doubt that an appeal will help me at all. I will take this matter to small claim court, I wont let them force me to pay the bill when I am not at fault.

Worst experience of my life!!!! Don’t buy a Maytag washer!!! It’s agitating our clothes dry. Putting holes in clothes. We bought a warranty that’s pretty much useless. They will not replace. Only fix parts.

I purchased a Maytag French door refrigerator (model MF12569) two years ago. The bottom drawer freezer does not work well. Apparently, the inner tubing of the freezer clogs and it creates huge puddles of water. My floor got damaged and I keep calling Maytag and all I get is their apologies. I purchased an extra warranty which will expire on the third year. I am really disappointed with their product. I see why there are so many complaints filed and what makes matter worse is that they dont seem to acknowledge the problem. Apologies do not cut it. They need to do something to reestablish customer satisfaction.

Washer leaves spots on clothes and massive knots in clothes. The serviceman has been here twice since we bought it and was told to use extra wash option and heavy load wash with fabric softener option as well, and to only use about one tablespoon of detergent. So much for the green option! Results, still washing clothes 2 or 3 times per load then into the dryer. Tried an experiment - washed a pair of my daughters white capris and then washed them at a friends house while water was saved in a separate tub. Holy crap, the dirt in the water. Do not buy this machine. Not even if it is offered to you for free.

Having issues with my mothers refrigerator, simple enough huh? She had misplaced my owners manual. NOW you buy the fridge, but like everything else, once they get your money youre basically on your own! I call to have a owners manual sent to her, she doesnt interact with the internet. I mean, there are still your older ones that doesnt even get on a computer. BUT I was told I couldnt get one! But when I bought it, I had one. Instead, I think its ridiculous how once, like any other major company, they get your money, and threw to the wind after that, something as simply as getting an owners manual for my fridge!!!! Last time I do business with MAYTAG!!!

Our bottom freezer began building up ice. We cleared the ice and unclogged the drain gasket as per the many instructions that we found online. Researching this problem, I discovered very quickly that this is due to a faulty design of the drain grommet. A new part has been substituted by Maytag. I called Maytag customer service and they refused to supply the replacement at no cost to me and claimed there is no quality issue. This is not about the $20 for the part. It is a leading consumer brand disregarding customer satisfaction. This is also bad business. They will sacrifice their reputation for a $20 part on a $1,000+ purchase. They need to be put on notice that they cannot get away with this in the age of the web where there is total transparency.

I have a Maytag fridge (model # 2258VEM4) which I have had for 4 years. A few months ago, it started leaking water on the floor and notice that it had a bed of ice on the floor of the freezer. Reading the list of complaints in this site for the same issue, it sounds like it is a design problem.

MDB7749SBW - Purchased a new dishwasher from Home Depot & had them install it. It worked for 6 1/2 months & the control panel blinked & went dead. I did some research & found there were a lot of problems with the control panels & even a class action lawsuit. I went to Home Depot & they said contact Maytag & brushed me off. I set up a repair per warranty & all was fine for 10 months & same problem has happened again. I told them at Home Depot to replace the unit since nearly every repair job on the control panels prematurely fail again every time. I am going back to the Home Depot again. I do have older Maytag appliances that perform as required & I do know Lowes would have replaced the defective dishwasher.

I bought this washer about 6 months ago and I seem to get clothes that just arent clean and have marks on my dress pants and my whites are awfully dingy. Never have I ever had white things that didnt stay white. I honestly would never buy this type of washer again. I am actually hoping that there is a way to at least change the water level. Also I hate the fact that I cant add bleach to the water before the clothes and to let the bin fill and mix correctly. I dont think the bleach even gets to the clothes.

I purchased both the washer and dryer in this series. First the washer does a horrible job actually cleaning the clothes unless you set it as a bulky load and use more water. Despite that issue, after only owning the set for four years the dryer broke down. It made a terrible noise and you could not run it because it was far too noisy. My husband thankfully bought a replacement part and fixed that issue. A few months later I started having trouble with the washing machine. It freezes constantly and I have to unplug to get it working again. It usually take over 15 times to actually get it to begin to fill with water. Now it started to stop working during the wash cycle and I have to unplug it again to get it going. Most times I have to change it to another setting like rinse and spin or drain and spin to complete a wash cycle. Last night it began to have a plastic burning smell. I used to own the same washer for 20 years and only had minor issues that come with extended use. To only own this pair for under five years and have them both break down proves that these are poorly made products and you should save your money and purchase a different brand altogether. I will never buy another Maytag as long as I live if this is how well their products are made. I expect to have my appliances last longer than five years for their price. So save your money when it comes to these machines. I promise you will not be happy with your purchase. I will either have to repair the washer and hope it will last at least a few more years or chalk this up to a lesson learned and discard both machines.

We purchased the Maytag front loader Neptune washer and dryer set in 2006. Since then, the washer violently vibrates during the spin cycle - moving out of place and requiring me to move it manually. A certified Maytag technician came out to fix it and could not. The Maytag representative I spoke with said the circuit board is known to be defective and Maytag has not given any direction on how to fix, but that the board is irreparable at that time (in addition to the mold smell that emits from the washer despite the fixes for this). The old washers also used to have a coin receptacle so that any coins that were left in pockets went into the coin receptacle instead of into the pump area. This protected the pump assembly. But to cut costs, they took that coin receptacle out. This causes any coins or other possible things that fall out of the pocket to go into the pump area, getting lodged in there and requiring a costly replacement for the part in addition to costly labor. This washer does not do the best job in the spin cycle because it vibrates so much, leaving a lot of excess water in the clothes. I have also smelled a burning smell when doing loads that suggests there may be electrical issues that could cause a fire hazard. Then there is the dryer. The Maytag Neptune front load dryer has design issue with the electrical assembly. We smelled a burning smell and unplugged it. After taking apart the front cover, the heating coils had set on fire excess lint that had gotten into the heating assembly. In addition, the coil snapped in half, possibly causing a short in the wiring. This also caused other electrical issues that are causing more money to fix. In addition, this is the second time we have dealt with electrical issues with the dryer that have cost us over $400 to fix, including having to replace the drum because it was cracked. Lint and other items seems to get into the very important electrical areas of the dryer due to a faulty design in the lint tray, because the lint goes right through a hole into the areas where the heater coils are, which caused the burning smell in our dryer. In my opinion, both these machines could be very good machines if they were not made so cheaply and if they put good quality into the machines. They dont seem to be worth the price and the support is not there. Even more frustrating, the company does not stand behind the product, leading me to believe that they know about these problems, but dont want to fix them when they go bad. This can pose a hardship for families waiting for two weeks for parts while their dryers or washers are broken. Not to mention the enormous repair costs after the warranty has expired. Try to get them to replace something on the warranty and you have even more problems.

We just received a Maytag delivered by Home Depot. THe box the diswasher came in was soaking wet. I called within 30 mins of delivery to report this. Home Depot called and Maytag refuses to replace the diswasher stating that it comes wrapped. No it does not, the diswasher and insulation were soaking wet. Maytags response is just let it air out. So Im supposed to air out a 470.00 brand new dishwasher. Home Depot is also getting its one star review for refusing to replace it and letting the third party contractor get away with delivering a damaged unit.

I purchased my which I thought was a stainless steel French door refrigerator in 2011 that I was getting a great product. Not even 3 months later I was using my warranty to stop the leak from my freezer now. Mind you, I paid $1500 so I got it fixed. 3 months later I called for repair again... Getting annoyed because this time the freezer came off track. 6 months later were chopping ice chunks up to stop the leaking on the floor. This lasted until last October keeping towels and old clothes around the fridge to soak up the water. This is so embarrassing especially if you have company over. You have a pile of crap soaking up water. I am a wife and mother of 7 children. I cant afford to just go buy another fridge. This isnt fair... I spent hard earned money on that magnet attracting stainless steel fridge and Maytag could care less. Im so disappointed and broke. Now I have to scrap it.

So far after 5 calls and over two hours spent on calls IMPOSSIBLE to get an answer from Maytag about the correct fill levels of detergent. Consumer support simply do not know and refuse to direct me to anyone or have anyone call that does know answer. WHY SO IMPORTANT? Either you do not get clothes clean OR you damage machine and leave residue on clothes! Neither is acceptable. Using the fill level indicator on Bravos XL dispenser is in direct contradiction to any recommended levels on lids of high efficiency detergent manufacturers like Tide. Per Maytag manual only fill detergent to max fill LINE which is literally about two or three tablespoons of detergent. The lowest possible quantity of Tide per the lines on lid even for smallest load is two or three times the recommended fill level on the dispenser. No one has to be an engineer to know two tablespoons of HE detergent in dispense is going to do same effective cleaning for one shirt or towel as it will with a queen size comforter or very large full capacity load. CORRECT ANSWER DETERMINES IF YOU DAMAGE WASHER OR IF YOU HAVE DIRTY CLOTHES. Googling online there is also no answer. Such a critical answer for Maytag washer to work and clean clothes that is simply not available and documentation is wrong is a huge concern about the viability of this machine and worse their support. Our machine is less than two months old but is obviously over-engineered to the point of just being silly. Tip to Maytag: start selling washboards. More energy efficient, more green except for red and blue bruised knuckles, uses one tenth as much water and users do not need to spend their nest egg savings to buy. Not the first but will be the last Maytag product we will buy. Name may be same but the company is definitely not the company that used to enjoy that name with pride. SUMMARY: Maytag is adamant about using the correct amount of HE detergent OR damage and bad performance by washer and dirty clothes with a detergent residue. With all our best efforts we cannot get what that quantity of detergents is supposed to be. The user manual at best has ambiguous answer. The manual suggest horizontal measure of detergent in tray to max fill level which cannot be right. IF you instead use a vertical measure of how high detergent level comes up to the max fill line the quantity is radically different. It says dispenser holds 3 oz which would be beyond max fill level but nowhere near a vertical fill level.

A company who sells a washer that makes washcloths/towels smell musty as you take them clean from the drawer should be ashamed and refund everyones money!!! I have always love Maytag/Whirlpool products until this piece of trash washer. My husband, who is retired from Maytag, gets a very nice deal when buying their products under the VIP program. However, how nice a deal is it when you have musty/sour smelling towels after washing??? Ridiculous! Seems that when the washer went to no agitator and water/electricity saving they forgot what the purpose of a washing machine was. Im very upset and would NEVER recommend Whirlpool/Maytag products to ANYONE!

Major issues with the Aqua Lift Range. Takes forever to preheat the oven, 15-20 minutes to reach 375 f- 400 f. Aqua clean cycle not efficient and does not clean at all. The stove top is impossible to select and keep the heat consistent. When adjusting the heat up or down when you slightly move the dial it overreacts. When moved the heat sways may more than selected. The fridge works well but the bottom drawer is way too flimsy and it wont last a long time as it will crack. This is our first purchase of Maytag appliances and it will be our last. Our old 10-year-old stove worked much better than this one. Sincerely, Russell ** & Linda **, e-mail= **