Spent $2,000 on Maytag washer and dryer in September of 2020 thinking we were buying quality and a company that backs their products. Forward to January 2021 and were not able to schedule service through their website. Not able to get anyone to answer their phones. Called what used to be our local Maytag service and they told me Whirlpool took over Maytag warranty service and cancelled all the contracts for local repair shops. So, not only do we have a 4 month old washer I wish we had never bought, we cant even the Maytag to service it under their warranty! Never again...

I purchased a Maytag Bravos in October 2015 and a month and a half later the machine began to make a tweeting sound and the clothes were coming out incredibly wrinkled no matter what spin cycle I put it on. There were also times when the clothes came out totally dripping wet like they hadnt spun at all. I called Maytag and they sent out a technician from a local store which was not a Maytag store. When I told him what was going on, his response to the machine turning out very wrinkly clothes was, Well, why dont you just chose no spin. I said to him, So the clothes wont spin and I have to take out my clothes dripping wet? Doesnt that defeat the purpose of having a washing machine that spins? He didnt say anything to me.It turned out the machine needed a new gasket motor... after two and a half months... and it would take a week - minimum - before he would come back. Maytag sent me a survey which I filled out and they called a day later. They offered me a six month extended warranty for free. I explained to them that I didnt understand why something mechanical would break after two and a half months but the woman just kept apologizing.

Just purchased/used the washer. One needs water to wash clothes. I added water to the machine just to get the clothes washed. How can this pass any reviews when it does not use enough water to clean a set of sheets? Not to mention rinsing. Does anyone wash clothes in the group that designed this machine?

I purchased this Maytag Dishwasher Model MDB8949SBM on November 23, 2013 and installed dishwasher in late January after new cabinets/countertops were installed. After four months the control board failed. I live out in the country and Maytag does not pay for a repairman to make a special trip for repairs, so we had to wait 2 weeks when the repairman was in the area. We purchased this dishwasher on reviews which seemed pretty good, but never bothered to check on complaints of Maytag dishwashers. I can see most all complaints are the control panels failing. Well it is November 19th and the control panel has failed again. My wife said the lights blink and when she presses a wash cycle, a different wash cycle will light and blink. She will press the start button and nothing happens. You can bet I will call first thing in the morning as the warranty will expire in a few days and I will write the persons name down and the time that I talked being that Maytag seems to lose conversations with customers. I hope Maytag doesnt give me the runaround like may others on this site. I dont understand why Maytag doesnt correct this problem that they have known about for years.

WE bought all new Maytag kitchen appliances and the extended best service contract. Cost 1/2 of the cost of the appliances. This was 3 years ago. Recently dishwasher went blank. Service call was a factory neutral wire. Then ice maker replaced with a reman unit. Then we thought something was wrong with the oven cleaning system aqua lift. So after many hours and calls two service techs told us the system will not clean the oven and after many cycles it will not and the bad part is they are still selling this system to the public. Criminal. I think they should own up to the public when they do this kind of thing. On top of this I would go buy the self cleaning oven but the tech even said he will not use it because it will break and need replacement. It is no better other than you can use oven cleaner to clean the finish without the heating element and you cannot use anything that works on the aqua lift finish. Bad deal.

Maytag Dishwasher, mdb7749sam1 - I got this dishwasher new in Feb. 2013 for my new house. I thought that Maytag was supposed to be a very good appliance company. (I just found out that Whirlpool bought them! I dont like their dishwashers, either! Ive had 3 whirlpools that only lasted about 2-4 years each.) My dishwasher worked great until the control panel buttons started blinking and going crazy! Then, it just stopped working altogether. I called Maytag about this part, and found out that it is only covered the first year, and the so-called 10-year warranty doesnt cover it. What good is the extended 10-year warranty if it doesnt cover all the parts!? I researched this dishwasher before I bought it. It got fairly good reviews at the time. Now when I look it up, it gets these terrible reviews! I am so disappointed with this situation. I have other Maytag appliances that have performed great. Im not sure why their dishwashers cant be made the same way.I am going to order the part and repair the machine. I hope this will fix the problem. I had hoped that the Maytag brand would live up to their hype, and be better than the Whirlpools I had already had such bad experiences with. The Whirlpools had great features, they just didnt last! This dishwasher, too, has great features. Two years isnt a long enough run for it to be a good choice, though. Really disappointed :(

I bought the Maytag Bravos X, last year. The silver color and glass top fooled me into thinking this was better quality than it is. This washer is very easy to go out of balance. I had to open the top (easy) and install/glue a little styrofoam, to limit the amount the tub could travel. Second unresolvable problem is how to wash anything larger than ONE outfit. If you watch the videos, and read the information, this washer is supposed to flip your clothes so whats on top makes it to the bottom for agitation. Ha! Absolutely BS. Unless you wash a very small load single level. The clothes in a TYPICAL size load will sit exactly as you loaded it.the only attention the top layer of clothes is only sprayed with water, no agitation. Hope you dont have kids. Doesnt XL mean extra large? It sure does, you can wash one pair of extra large pants, and or one extra large shirt.

I hate my new Maytag washer and wish I had never purchased it. Theres no way to control the water level in it, and on sensor mode, the clothes are barely wet and rubbing against each other creating wear. Things come out with soap stains and twisted up so tight that I dont believe water got close enough to the dirt to carry it away. Dont waste your money.

Our Maytag microwave, which we bought based on Maytags supposed quality, is nothing but a piece of junk. In two years it has had or needs repairs that nearly double the original cost! Thats ridiculous. We are done with Maytag and are not going to get suckered into their Whirlpool/KitchenAid or other brands. So long.

Before putting clothes in dryer you have to untangle them. Sweaters and even t-shirts become stretched beyond help. Clothes smell like mildew if you leave them in the washer even just a couple of hours. Im 50 and had a few washer/dryers and these take the cake. Ive used the washing machine cleaner/refresher (something I have never done on washers in the past) and still a mildew smell. The dryer has lint on both sides of the lint screen. And as stated before if you dont untangle your clothes they come out in a big knot, partially un-dried & very wrinkled. The lint on both sides of the screen concern me - Ive never had a dryer do that before. Its not much lint on one side but enough to think something is not right.

I HATE this washer. It had such good reviews before I bought it, but I have never been so disappointed. Doesnt use NEARLY enough water to get anything clean, even when I try deep water wash, bedding, or power wash. You cant switch modes in the middle of a load, and if you leave it paused too long, it drains on you. Ive tried balling everything up as the manufacturer advised. I tried using less detergent, again as advised. Nothing works. Sometimes the clothes on top dont even get wet. Dont waste your money!! If I can find a way to fix my old washer, Im going to do that and throw this thing to the junk heap.

Works like a Dream!! My dryer is an older model Maytag and it works wondrous. I have tried the newer energy efficient kinds and I feel like they dont dry well or make my clothes smell clean. My older maytag works fast, efficiently and I love how my clothes feel fluffed and smell fantastic!

We purchased our Maytag washer and dryer 5 years ago... THE ABSOLUTE WORSE PURCHASE... on average 3 repairs a year after the first 6 months!!! Now the dryer is down. It takes minimum 2 trips out from a repair company to fix even minor issues. We are going to Sears today to replace both units. PLEASE SAVE YOURSELF A HEADACHE AND DO NOT PURCHASE A MAYTAG! Yard Sales next step for our... cheap.

After seeing all the bad reviews about Maytag I decided to write my review, we purchased a Maytag washer and dryer 1990 when moving into our new home, and we still have the same set. Now it does not have a motherboard which I feel today is the major problem with most appliances. Get away from the motherboards. Turn the machine on and off when its supposed to, or let it run its Cycles. Dont overfill, because this causes wearing motor parts. The dryer belt wore out on the dryer but that was an easy replacement. Im a woman of 64 and get it myself. Maytag I hope that you get back to the plain ol simple washer and dryer because mine is probably going to wear out which I hope not but I would so love to get the same set I got now.

After having had Maytag Highlander washer and dryer for 28 years in our early married life, and continuing to think that Maytag was a quality product, we purchased the Neptune front load washer MAH6700AWW. Let me tell you this IS NOT your mothers washer, nor is this Maytag a quality product. First it was necessary to install water pipe shock arrestors because of the water valve on washer causing shock in the waterline when it closed. The automatic Softener/detergent dispenser didnt work from day one.Coins and etc. constantly kept getting under flippers and couldnt be easily removed. I found that it was impossible to remove the plastic flipper without breaking a plastic mounting tab. On my first call to customer the Maytag Customer Loyalty Team, aka Customer Service (CS), I was told that the plastic flippers were not available as a separate part, and that the entire tub assembly with plastic flippers would need to be replaced. WHAT???????? THATS LUDICROUS. After temporarily securing the broken flipper to the tub, I thought Id call again about a week later to see if the previous answer was correct. On this call, the customer service lady (whose name I have), said the flippers are available and that she would send two at no charge. A few days later two flippers arrived, but were not the correct ones. I then decided to drill two holes in the tub and remounted the broken flipper with two stainless screws as a permanent solution.Two pumps needed to be replaced. One was replaced under warranty and one by myself. The one replaced by me was damaged by a coin that made its way from the tub to the pump. Other washer manufacturers provide a means of trapping such objects before they get to the pump. The wash cycle stopped unexpectedly numerous times without reason, after which the code 5d was displayed. I called Maytag Customer service. The representative didnt know what 5d code meant. Her suggestion was to call a service man. Again, I called later to ask and was told 5d meant excessive suds which wasnt the cause. Might this have been a control problem?There were three incidents of water discharging onto the floor from under the washer over the last two months, which caused water to cover an area of approximately 5 by 12 resulting in extensive cleanup in addition to damage to stored items. Since these occurrences were weeks apart and unpredictable, I knew the problem would be difficult, if not impossible, to diagnose, even by a serviceman. I concluded that it was probably a problem with the control; either filling too long or not emptying the tub before refilling for the next cycle. Thats when I decided to send this troublesome Maytag piece of junk to the landfill.

We bought a Maytag washer in 1987. It worked beautifully for years. The Maytag Centennial Washer we have now is sub-standard. It takes a full hour or more to wash one load. No quick wash feature. Today I filled the washer with soap, clothes, and pushed the button to fill it. It filled and inexplicably drained, wasting my time, water, and laundry soap. I regret buying this washer.

My microwave is just 3 yrs old. SE error. Yeah, what a crock...Such junk. However, if we would just manufacture everything in the USA not only would we get better quality, but we would have more jobs. USA stop selling out to cheaper countries and pumping out more volume for less overhead.

In my owners manual, the description to replace the oven light shows a simple process of removing a glass bulb cover within the oven itself and then unscrewing the ordinary looking light bulb. However, Maytag made a design change and now uses a complete unit that combines the bulb, the glass cover and the bulb holder. This requires you to pull the stove out from the wall, open up the back of the oven, bend some retaining tabs around the light unit and then remove the whole unit.The killer is, Maytag has made this disgusting, usurious design change in order to force you to pay over $50 US plus taxes and shipping for the replacement unit, instead of $6 CDN ($4.50 US) for a light bulb that you can buy anywhere and can easily change yourself in a couple of minutes within the oven itself. But now you will probably have to call in a repair guy to make this replacement for you. When manufacturers start doing things like that, its time to stop buying their products. I will certainly never use Maytag again, and Ill make sure any other oven manufacturer Ill consider is not doing anything similar.

My double oven was purchased over 6 years ago. They have been served yearly and work fine. The only thing is the cleaning cycle which if used at the high temperature to clean can affect the oven temperature control. I don’t use this function anymore.

I also have a Maytag Quiet Series 300 dishwasher. The front panel has stopped working. It was a horrible dishwasher from the beginning. The dishes were streaky on the top rack. And I had to replace the rollers after just over a year. The upper rack has rust on it. The Maytag double ovens I bought at the same time had to be replaced within a year, as the racks damaged the porcelain interior. I also wish I had found your site before my purchases. My husband is not working now. So, I guess we will be washing dishes the old fashioned way.

I bought a Maytag Bravos washing machine from Lowes in Ocala in Feb 2017. It broke in March 2017. I was referred to a company called Fields Appliance in Orlando Fl. I scheduled a repair under warranty last Friday between 1-4 pm. No one showed up. No one called. I called and called and nothing. BEWARE.

I think so much about Maytag dishwasher with electronic controls that I decided to fix up my Maytag mdb3700awx by replacing the motor. It has an old fashion timer. It was trouble free for 10 years until the water supply line fail and sprayed water on the motor and shorted it out. I got a use motor and pump from eBay for 40 dollars. The dishwasher should last 20 more years. Too bad Maytag dont make them like they use to.

My wife & I purchased our Maytag dishwasher model # MDBH979SAB1 on 3/8/13 from homedepot.com. Approximately 24.5 months later our dishwasher experienced control panel light button malfunctions similar in description to the many other consumer complaints on this & other forums. I would like to share some additional information based on my research about this issue and possible fix. The source of Whirlpools control panel issue is design related. The issue is caused from moisture which induces oxidation on the Flexible Printed Circuit (FPC) cable that is integrated with the control panel and connects via connector to the electronic control box. The issue usually manifests itself on the cable just where it bends coming out of the touch membrane panel.The oxidization of the FPC cable eventually creates electronic shorts or opens between the parallel traces thus causing the panel control lighted function problem which disables the dishwasher from being used. The cable, since integrated with the control panel, is not a separate replaceable part. In order to repair, the Whirlpool diagnostic action is to replace the entire control panel. I quickly learned after doing some online research about Whirlpools control panel issue that it extends back to at least 2011 with control panel part # W10475784 and corresponding or like PNs of this design. The number of control panels sold of this design by various online appliance part centers coincide with the high number of reported like control panel failures.In just 2015 alone so far, the sales for this control panel have been in the hundreds. This indicates that Whirlpool continues to replace defectively designed control panels upon failure with defectively designed control panels. There was also a class action lawsuit filed against Whirlpool in the state of California on May 6th, 2013 for the control panel issue. The filed lawsuit is public & the whole document is available online as a pdf file. Unfortunately, Judge **, granted Stipulation to Dismiss Case with prejudice 74 on 5/23/14. I was unable to find out any details as to why the case was dismissed. I did not call Whirlpool about my control panel issue, instead I handled all correspondence through Email to them at WHIRLPOOL_CUSTOMEREXPERIENCE@WHIRLPOOL. COM.My initial correspondence included all the facts about this issue & that I did not wish to have their warranty coverage/period explained to me for I understood them, the problem was a quality issue, and just basically wanted to know what they were going to do or have been doing about resolution. The email correspondence with them got me nowhere. They initially replied back with all the form niceties like We apologize, We understand your frustration, & We value you as a customer, but denied every knowing about such control panel issue, regurgitated their warranty policy & period and were unwilling to resolve anything. In their last reply they stated how unfortunate it was that customers only take the time to provide negative feedback!! This is just bad business, and though I would not like to think it, but the control panel issue may have been by marketing design.Please keep in mind that Whirlpool manufactures appliances under at least 15 different name brands including Maytag, Kenmore, Admiral Kirkland, KitchenAid, Roper, Speed Queen to name a few. All is not lost, being an electronics engineer I looked into the do it yourself fix. If you are not comfortable in doing this, you may be able to find someone to help. I was able to repair mine by carefully scraping off the oxidation from the FPC cable (will appear brown in color) & encapsulating it with high density 100% dampening silicon (non-caulk type) to protect it from moisture & withstand heat. There can be other ways of protecting it from moisture instead of silicon, just make sure it can withstand heat, wont become brittle, & that it may not cause potential damage to the cable itself.My repair has worked for about 4 weeks now, & shows no sign of oxidizing. The problem may be more severe if the oxidation has actually opened or broke one or more of the small cable traces. Do not attempt to solder this cable! Its way too thin & will only make matters worse. An open can be carefully bridged with a conductive glue or ink thats on the market. One source is a window defogger repair kit product thats sold at auto stores that has a conductive glue in it. Post open repairs will need to be checked with an ohm meter to make sure repair is good and that any adjacent trace lines have not been shorted by repair. Of those of you that have just bought or had installed Whirlpools defective control panel, please encapsulate the FPC cable as soon as possible to protect it from moisture. If you dont, it will surely oxidize again over time.

I had bought Maytag Dishwasher MDBH979AWW3 in Sep. 2009. Oct 2011, the dishwasher stopped working and the control panel had to be replaced, few days later, it stopped working again and the Thermal fuse had to be replaced. Now two months later, it stopped working again. Till this point, Ive spent a lot of money on the repairs and I wish I had used that money to buy a new dishwasher. Looks like not just the Maytag dishwashers are faulty, but even the parts they have are faulty. I will not recommend any Maytag products to anyone.

I purchased a Maytag dishwasher on Nov. 5, 2013 from Freds Appliance. I had to have the control panel fixed twice and it failed again in June 1916. My stemware had a film on it and I either had to wash it by hand or rinse it in hot water and dry by hand. Thus I felt like how could my other dishes not have this film on them even though I faithfully used Finish. I have 2 daughters who live within a half mile of me and they did not have this trouble with their dishwashers. I always felt Maytag was a top brand, but I replaced my 3 year old Maytag with a Whirlpool that my daughter and her family of 4 used for 19 years. Guess what... my glasses come out sparkling without using Finish and they wash in half the time and are dry!

I bought this electric dryer Bravos (Model# MEDB850YW0) in Nov. 2011. Since I bought it, its giving me the same problem - it doesnt want to turn on. Today is the 6th time that I have been calling the customer service to fix it. Yesterday, it just got fixed; and today, its not working again for the same problem. I asked them if they can give me a new one, since its not even over 1 year. But they said they will not replace it because it cant be fixed. But it is so ridiculous, and its wasting my time. This is so unfair. I paid $800.00 for this machine.

Maytag BRAVOS XL Washer - The worst washer I have ever used. Do not buy! It does not use enough water and leaves a white scummy residue on dark clothes. You have to wash them all off in warm water and then send it through one or two more rinses to get it washed off. I may as well do laundry by hand! Absolutely disgusting!

I had a tub failure on my washer Whirlpool Duet, which I bought brand new and it lasted 12 years with no problems. The dryer is still in use at my sons house. However, this failure lead me on a search for a set to replace the duet. I did some research and found the Maytag 6.2 Cu. Ft top loader and huge Dryer to match. The set was not cheap and it did have high marks for a great washer. So, I bought them both and had them delivered on 12/30/16. I have read all the owners manual and watched YouTube videos to see how to use this machine with all its pretty lights and sounds. I will concede that the machines look great, very impressive in my laundry room. I would bet it would even be a plus when I go to sell the house.THAT is all the nice stuff I can say. The machine does not clean clothes and I have done all the settings. I have changed laundry detergents, and even tried to add a little more water with a bucket at the start of the wash. (Saw that one on YouTube.) REALLY. That did not work, nor should I have to do that to get it to clean well. The answer seems to be, set the machine on FULL tub of water. So, I tried that for a couple of times and found that the clothes just float around and since they do not touch the Wear Plate they dont get clean. My wife (yes, I am a man that does most of the laundry) said she hates the washer and I was an idiot for buying this expensive piece of metal that does nothing but take up space and leaves spots on your clothes. Have you heard the term Happy Wife-Happy Life. Well not so much for me now.Spending money even $2,500.00 on a washer and dryer seems a little crazy. But I had the extra money and I have always wanted a MAYTAG. These guys know how to make a washer. Boy was I wrong, this machine must be an embarrassment to Maytag. I know I am really shocked that you would sell this machine as top of the line. I am not sure what Maytag will do, but I thought I would give you a chance to make this right. I have attached pictures of the machines installed and pictures of the model number plates. I have faith that Maytag will step up. My wife said this was a waste of time. The ball is in your court Maytag. (Come on Maytag let me win this one.) - Just a man and his dirty clothes.

Ive only had my Maytag Bravos XL Washer for two years and I HATE it. It constantly gets off balance during the rinse and spin cycle. What should take 30 minutes takes triple the amount of time. My washer is in the basement and I constantly have to run up and down the steps to readjust the clothes in the washer. Ive started to just stand by the washer now during the rinse and spin cycle. What a waste of time. I would not recommend this washer to anyone. Also, it does an awful job of rinsing out the detergent and softener. All of my dark colored pants have detergent and softener residue on them after they come out of the washer. Ridiculous!

I’ve had my dishwasher for over 10 yrs now and I probably need to upgrade but it suits us just fine and I’ve really never had any problem with it at all. My dishes and especially my glasses come out Sparkling.

The Maytag dishwasher works really well. Not the quietest, but cleans thoroughly. I dont use heated drying though, to save energy. Stainless steel interior retains enough heat to mostly dry. However, unit died after only 7 years. Expected longer life.

Since the day the Neptune washer and dryer were installed, the washer has given me nothing but problems. It vibrates so badly and dances all over the floor.I have had the repairman over at least seven times and, now, it is out of warranty so I am spending my own money. The last service man was from Hurst Appliances in Regina, SK. He removed the pedestal to see if this might be the problem. He also sold me some foot pads for $50 that he said might help the problem. However the machine is still vibrating and the terrible mold smell comes out of it as well. I am thoroughly disappointed in this product. I will never buy another Maytag product and tell my friends not to as well.

3 months after we purchased our Maytag dishwasher in Jan 2014 (Sears) it broke. The service person told us that the ELECTRONIC CONTROL PANEL (START, CANCEL, WASH CYCLE SELECTIONS) was a common breakage issue and fixed it. It broke again around one year from our purchase date. Same issue, but kept working and not working. Finally we contacted Maytags customer service. Although courteous the only thing we were offered for this common Maytag issue was a $249.95 one year warranty for them to come and fix this recurring problem. I explained that we had already spent about $870 (including tax, delivery and installation) for our middle of the line dishwasher one and a half years ago and asked if they would consider either charging us for a smaller service call/repair or just do it because it seems to be a design and manufacturing issue. After one hour and no sympathy I had to pay the $249.95 to get a repair person out and be covered for one year from today. I dont trust the cheap quality and the lack of support for the product. THEY ARE OUT THERE TO SELL MORE INSURANCE AND CUSTOMER SERVICE DOESNT MATTER!

This Bravos washer and dryer saves energy for sure, but sadly, that is it. It does not wash my clothes and rinse them adequately. They are so twisted and wrinkled I have ironed just about all my clothes. Even my synthetics are severely wrinkled. The dryer sensors do not work. They never dry the clothes adequately. The concept was good in that they are compact and have a large capacity, but the design does not work. I was lured in and unfortunately, there were no reviews at the time but I see that everyone shares my sentiments. The washer and dryer are just not any good. Thank you.

In December of 2013 I purchased a Maytag clothes dryer model Neptune. In July of 2014, I was hearing a banging sound as the drum rotated. As a mechanical inclined person that I am I removed the top of the dryer and turned the drum by hand. As I turned the drum I noticed that the stainless steel crimped bead around the drum had separated just enough to hit the side wall of the dryer. I was able to bang down the raised portion of the raised bead. This was a quick fix and there was no more banging as the drum turned around. Then in June of this month it started to make that banging sound again. So I removed the top of the dryer and discovered that the bead separated again and then there was a crack that spread to about 1 1/2 inches. I banged down the raised portion again and this lasted for 2 weeks. That’s when I noticed that the crack spread further apart and actually ripped a hole in the left side wall of the machine and froze in position where it would not turn at all. So I reversed the turn of the drum by hand to allow the drum to turn again. At this point I decided to order a new drum which came to $264.00 which included shipping. When it arrives I will replace the entire drum. Being that Maytag/Whirlpool refused to honor their product because this issue happened after the warranty had just expired and the company didnt want to replace the drum. I have never heard of a dryer drum seal bead coming apart in all my experience with repairing an appliance. No I wouldnt suggest purchasing a Maytag/Whirlpool product to anyone. I feel the company should have done the right thing and replaced the drum. In life if you do the right thing all the time, then there would never be an issue with the consumer and corporation. Always do the right thing and you will never go wrong.

My wife and I bought the Maytag commercial Bravo set about 5 years ago and both the clothes washing and dryer machines are still working as great as the day we bought them. Im a bit biased though as I bought Maytag commercial products in the past and will continue to do so because its they are a dependable company made a reliable machines.

My clothes sometimes come with white spots on them. My clothes are very twisted. I would LOVE to have Maytag replace my washing machine so I could again sing their praises!!!

I bought a Maytag dishwasher from Home Depot in February 2012, $700. After a few months, the buttons stopped working and the machine was unresponsive. I called Home Depot and they fixed it under the warranty. This continued to happen every 2-3 months. After a year of dealing with this, the warranty expired and I had to purchase the manufacturer extended warranty with Maytag, $240 for 5-years of coverage. The problem continued, and every few months, the thing would stop working and I would have to call for service - 2 to 4 weeks without a dishwasher waiting for service appointment then parts and another appointment for the repair.Perhaps my machine was just a lemon. I dont think they make that model anymore. Heres the number so that you can avoid a three year headache of a machine, MD87749 AWM2. I will say that after MANY agonizing phone calls with warranty company, after 2 years of ongoing service calls, they eventually issued me a check to replace my lemon.

I had a Maytag dishwasher (made by Whirlpool) that after 4 months of ordering wrong parts, parts arriving damaged, and parts that were re-engineered and did not match up, the dishwasher could not be fixed. The extended warranty people (AIG) promised me twice on a recorded telephone call that they would exchange my dishwasher, and after many many heated telephone conversations was given a 20 minute lecture on how the word exchange does not mean they will replace it. The frustration ultimately overtook my misspent loyalty in anything made by Whirlpool and I decided to accept the buyout of my extended warranty contract, at a loss of hundreds of dollars to me - well worth getting rid of that dishwasher and any further affiliation with Whirlpool corporation. Absolutely horrible customer service. Unbelievably god awful treatment. I dont know what happened to customer service at Whirlpool, but my dealing with them has convinced me that the term is an oxymoron at Whirlpool. Horrible horrible customer service. I have never been treated so poorly in my life. I truly dont know how they can still be in business if they treat their customers like they did me.

The salesman tried to convince me to purchase a Bosch dishwasher, but I wanted one with a fingerprint-resistant finish. That narrowed my selection to several manufacturers. This dishwasher has a food grinder in it. It gets my dishes spotlessly clean, and I have been very happy with it.

I received my Maytag dishwasher in November of 2013 from Home Depot (It was a month overdue the expected delivery date). It was installed by a certified electrician/contractor. By February of 2014, the control panel had to have its first replacement. It is now July 2014 and we are having the repairman come out to replace the third control panel this Monday. Supposedly there was a recall on the control panel and the one replaced less than a month ago was the improved/repaired one. We are beyond frustrated. I too sought Home Depot for help after the first repairman they suggested charged us almost half the cost of the dishwasher for his repair. I have already sunk over the price of the product into repairs. My Maytag dryer broke last week as well. Someone needs to get involved with this situation, perhaps a contact to the media? I think we are all being scammed and deserve refunds by Maytag for the dishwashers and our repair costs.

I built a new house in 2006. As part of a builders package, we had all new stainless steel Maytag appliances installed. The side by side refrigerator compressor stopped after 26 months (of course, passed any warranty). No customer support through Maytag and as previously posted very scripted responses. Maytag microwave handle has broken off several times, the glass seal in the oven door was compromised and the inside glass is stained - most recently the on-going issue with my Maytag dishwasher model mdb5601. Ive already replaced the handle /door latch assembly twice and am confronted with the current dilemma if I should replace the control panel that now appears not to be working. It goes without saying that I will never purchase Maytag products again. However, I am not in a position to replace what are fairly new products. That being said, I am reluctant to purchase costly replacement parts given their poor performance and ratings as mentioned in this thread.

I purchased this dryer in September 2011. By August 2012, one month before the warranty expires, the thermo fuse blew and the dryer would not dry; no heat. I replaced fuse and 30 days later, it blew again. I replaced it again and now, March 2013, 6 months later, the same thing; the thermo fuse blew, no heat. The vent is clean and air flow is very good. Maytag will not admit a problem. This is not an inexpensive dryer; it may be cheap, but not inexpensive. Maytag quality appears to have vanished. I have Maytag throughout the house but will think twice before purchasing Maytag again. Chinese produced parts/products are inferior. Maybe Ill look at Bosch or LG from now on.

Bought the top load water saving washer 3 years ago and paid around $500 dollars for it. It will not operate correctly. I always thought Maytag was the best!! My main complaint is I cannot get no one on the phone to ask questions about what might be wrong with it!! Now Im angry, its like you buy it, its yours, we arent worried about you after that!! I am on a fixed income and no one cares!! Ill never buy anything manufactured by Maytag ever again!!

Purchase a top loader washer machine in Nov 2014, it is now Jan 2015. It is not completing drain cycle, leaving wet cloth. I am Not happy with the service. I had the tech people come out 3 time and saying to call customer service, and they keep sending out people. They do not want to give me back my money. Unhappy, waste of money, will not get another Maytag appliance again.

I have always hated soft touch control panels so I purchased a Maytag Dishwasher with old style push buttons. IT DID NOT CLEAN THE DISHES, so Lowes took it back and I was convinced to UPGRADE to an MDB7749SBB0 and was told this machine was top of the line, although it was VERY temperamental from the start. I guess I should have done my homework. I see now several complaints about the control panels not working. I was told that MAYTAG was a very reputable company and that they stand behind their product. WRONG!. The company KNOWS these panels have problems and should replace them free of charge as it is obviously a defect. Nope, first they offer to send someone out (In a week) to repair it at $80 just to look at it and the panel is over $100 to replace, and when I complained they tried to sell me extra coverage for $250. REALLY? What is the purpose of purchasing a QUALITY dishwasher? I might as well purchase a cheap dishwasher and replace it when it breaks. I think you should be responsible for your product when you have several complaints on a specific part.

I bought a Maytag Centennial Top Loading washer 2-1/2 years ago. Its worked very well, but has started to roar so loud on high-speed spin that you have to leave that side of the house to be heard. The factory technician determined that it had a bad gearbox and that it wasnt anything I had done that caused it. He told me it was going to cost more for parts & labor than the machine was worth. I called Maytag and was told they wouldnt help me because it was after the one-year warranty. When I asked for a supervisor, he offered to pay for the parts, but not the service. Thats kind of like Chevy offering to pay for the defective engine part, but not the installation. I have never bought a major appliance (or even a hair dryer) where I thought 3 years was a reasonable life expectancy. Lifelong Maytag Customer has left the building.

We (husband and wife only - no kids) had our Maytag washer for 4.5 years and around year 3, the control panel would need to be reset by unplugging it and plugging it back in. That alone was an inconvenience. This time, the Control Loc light is lit and will not go out despite using all troubleshooting suggestions listed in the guide so the washer is not usable. 10 year warranty covers the drum. I say that is like getting a warranty on tires and when one goes flat, you are told it only covers the hubcap. I can only rate the unit as garbage. Model is 5500, front load. So much for Made in the USA.

We purchased our range in May of 2012. It is now November 2014 and the stove has had three brains, three ignitors in the oven and one ignitor in the back of the stove. When I set it to bake at 350 degrees, the oven heats up and I put the food in the oven. When I go to check the food, I find the oven stone cold and the brain is still displaying 350 degrees. According to Home Depot Warranty department, if the oven has been fixed three times for the same problem, then the unit is considered a LEMON. Ok, what about the three brains? What about the three ignitors? The ignitor in the back of the stove controls the oven as well. SEVEN times for a technician to come out and fix my LEMON stove is ridiculous. California has lemon laws. I will file suit against Home Depot, Whirlpool, A&E and Quality Appliance if this stove is not replaced within the next seven days. IT IS A LEMON! I have lost way too much food in this oven because I dont know when it shuts off.

I have had my washer and dryer for more than 5 years. As normal, over time, stuff wears out and parts need to be replaced. The manual doesnt list part numbers that are needed. The website doesnt pull up part numbers when you type in the model number. After paying for overnight shipping that isnt guaranteed (and was more than the part itself), it didnt show up until a couple of days later and it was the wrong part. I would have to pay for shipping costs of the return, now tripling the cost of the actual part. Calls to customer service were not at all helpful as all they could say was that I would have to pay for the return shipping and they were sorry there was nothing they could do. I wont be purchasing anything from Maytag ever again.

Our washer sounds like an airplane taking off. Called a repair man and the repairs are $690.00. The washer cost $999.00; such a waste of money. I called Maytag and they say there is nothing they can do. I will NEVER buy a Maytag again.

We purchased a Maytag refrigerator (freezer on the bottom) in August 2012. In 2014 we had to have the freezer repaired (defrost drain) which cost $153. This month, July 2015, we had to have the refrigerator repaired for another $293. The problem with the refrigerator the repairman told us is the control board (p/n W10503278). He stated that they didnt make the first board very well and hes been replacing this part quite frequently for customers. I only spent $799 on the refrigerator and I already have $446 into it. That is half of what I paid for it! I wouldnt recommend Maytag to anybody!

Purchased a Maytag range with Aqualift technology in 2013 thinking it was a good brand and *happy* to find a new way to self-clean my oven. This turns out to be nothing but a joke and I am not *happy* with it. After following directions to the letter, there is some loosening of anything on the floor of the oven, but the sides and top are slowly being coated with more and more grease. Ive spent way too much time with my head in the oven trying to scrub stuff without using a heavy duty cleaner but feel I now need to resort to Easy Off as there is no other way to get it clean. I also dont understand why they tell you to remove the racks since there obviously isnt enough going on to even clean the oven... How would the racks be damaged? And now I believe there is a problem with the Dual Choice element where Im not able to turn the temperature down. Even turned back to the low setting, the pan cooks away like its on high. I have to keep turning it off and then back on in an attempt to find something similar to medium or low heat. Im so very disappointed in Maytag and feel this method of oven cleaning should never have been put on the market. Its a scam!

I bought a Maytag washer November Thanksgiving of 2013. This washer started giving problems three months after; problems such as the cycle stop turn over properly, the light would say wash but its not washing. It would just stop but the light stuck on wash for long periods of time. Press the pause/start/cancel button, it would sometimes start again and stop and let out the water quickly. The clothes would be filled with water and not wash properly. This the funny part, serious funny part. I contacted Maytag on countless time. They had me on hold so long I had to hang up; a hold for hour I am talking about. One day I finally got through. They gave me a number to contact because where I am located there is no tech. I never got anyone but the machine when I called the number after countless times of trying. I decided to called back Brandsmart, because I just think its not right and fair to me to purchase a washer for so much, to had it shipped for more money. It didnt last me NO time at all and I cannot get any help. Well! Brandsmart told had to have paid export shipping, something I never was offered and since I took it out of the country, there is nothing they can do for me. I hunted for my receipt and to this day I I still have it. All was offered was warranty parts and labor for a month, thirty days. I said no because I would not think anything would go wrong in that short period of time. Nevertheless was not offered any export shipping warranty like what they are trying to ** me with. Here is my receipt number **. I grieve presently how I was just robbed of my money so openly when all I wanted was a replacement.

I bought this washing machine 2 years ago or so. We have always bought Maytag. My mother still has hers she bought over 25 years ago and it still looks and works great. So my wife wanted a new washing machine so I said were going to get another Maytag. Boy did I screw up. What a piece of ** junk. Sounds like its grinding gears all the time, so loud. I close the door in the wash room and I can still hear my investment on a Maytag grinding my nerves because I spent so much on a product of a brand Maytag that I thought would be around for a while. Do not buy a Maytag.

I purchased a Maytag built-in microwave and oven combo in 2005 for my newly built home, but I did not move into the house until 2008. So the appliance has only been used for 3 years. The microwave stopped heating after only 3 years of use, which was for microwave popcorn mostly. I also purchased, at the same time, a Maytag cooktop. The knobs had to be replaced, a dishwasher, a rack and utensil holder had to be replaced and a washer dryer that doesnt work properly. I also purchased a side-by-side refrigerator which is okay so far. Im very disappointed in their appliances and they were expensive.

I have had this washer just a little over a year and the sensor panel went out... For $600.00 it should not break right after the warranty goes out. Buyer Beware.

My original Maytag washer lasted over 25 years (still using dryer purchased in 1977). But the Maytag model SAV 4655AWW I bought a few years ago is a piece of junk! Not long after it was out of warranty, it started making noise. Not overly loud, but noisy. Since then, though it makes such a loud noise, you can hear it 3 rooms away. It leaks water from the seals, shakes and vibrates all over the place (even when level). The rocking appears to be due to pathetic self-leveling legs they put on the back of the washer. I had to put a 2x4 on the back side of the washer to keep it stable. That took care of the rocking, but still noisy, leaking water and now it gets off balance when spinning and stops. It also wont start sometimes and you can smell it overheating. The transmission is now going out of it. This thing has been one issue after another. What is worse about it is I saw in another forum that this washer wasnt even made by Maytag. Supposedly Maytag bought? After the purchase, they just put their name on it. I bought a Maytag because of the dependability of their previous products, so Im thoroughly disappointed in their company and products. If I had wanted a washer built by some other company, I would have purchased it versus theirs. If you purchase a Maytag, you expect to get a product designed and built by them. Ill never buy another Maytag product and Ill thoroughly research the product Ill buy to replace this hunk of junk. My advice would be dont waste your money on Maytag.

JADE model RJRS4270. Had this model for 10 years with more than 10 service calls. Always breaking down and Whirlpool will not honor the warranty. Paid for an extended warranty service to Maytag/Whirlpool offered by the manufacturer. When unit broke Whirlpools warranty service provider Assurance said Whirlpool no longer provides the parts needed, sorry can’t honor the extended warranty you had paid for, no parts, and no refund. The evaporator drip tray had been replaced three times. Asked to have the unit replaced. Whirlpool was absolutely disrespectful and only offered me to the option to buy another discounted $8K unit for a with ~ $2K discount.So far approx. $6K unit + approx. $1K extended warranty (not honored) + approx. $1K parts and service out of my pocket (Whirlpool continued to tell me it was not warranted). Although the operator’s manual said it was covered. While under warranty Whirlpool doesnt have replacement parts to service it. Multiple service tech are telling me there are many known issues with this unit. Found out there’s class action law for the same issues Im experiencing. Whirlpool only offered a new unit at approx. $6K. So total for me to date if I choose to take the discounted unit would be $12K. Dont buy this unless you have a good lawyer. Hardly seems reasonable. Extraordinary time/money loss and aggravation.Bought 8/1/05 S/N ** Model RJRS4270C $5,400. Service call 5/10/06 Repair - Freezer dripping water and pooling on floor. Service call 6/28/06 Repair - Defrost drain problem, ice backup, drip tray. Service call 7/5/06 Repair - Defrost drain problem, ice backup, drip tray. Service call 7/12/06 Repair - Unit not defrosting. Service call 8/26/06 Repair - Freezer not cooling, ice backup, fan burn out, drip tray. Service call 9/2/06 Repair - Evaporator fan not working. Replaced unit 9/_/06 S/N ** Model RJRS4270D. Maytag Dependability Plus Cert No. ** $99.00 8/02/08 thru 8/02/11. Maytag Extended Service Plan Plan No. ** $297.19 9/02/09 thru 9/01/12. Maytag Extended Service Plan Plan No. ** $405.31 9/01/12 thru 9/01/2015. Service call 10/13/10 Repair - Ice build up in fan, freezer not working. Service call 10/20/10 Repair - Installed new drip pan, bi metal, fan motor. Service call ~ 8/_/15 Repair - Service tech states, Whirlpool no longer has parts. Even though we paid hundreds to have a still active Maytag contract extended warranty. Whirlpool outsourced service to third party. Service call ~8/_/15 Service tech refuses to repair because cant get parts from Whirlpool. Asked me to find part on eBay or some other source so he could repair since Whirlpool could not provide. Got part. He did fix. Freezer stopped working 4/2/16. Customer support 4/3/16 followed owners manual instructions for warranty and call number, Whirlpool said theres no warranty and to call any local service tech. (Owners manual said compressor was still under warranty). Service call 4/4/16. Tech refused to work this Whirlpool unit, believes to be issue with the compressor leaking or system blockage or bad valve in compressor. Customer support call back - Krisi, was warranted. Jade Specialty Department. Customer support call back - Jared, no warranty, sorry. Explained contract to him. Nope/Nada. Customer support transfer - Jan, yes was warranted. Asked to speak to manager/sup. Said if you won’t honor warranty then please provide replacement. Transfer to Mike said we must schedule service through Whirlpool to fix contradicts. We asked for reference number to track. Mike said they don’t use reference numbers (contradicts Jared from when he asked me for a reference number). Two days no call from Whirlpool. Customer support call back 4/7/16 - Kari, offered small discount for equivalent new or refurbished unit $5,739 for Model KBSN602ESS. Said although under warranty, Whirlpool may not be able to provide parts to repair unit, but they will sell me an equivalent unit.

Washer model mvwc200bw1 c43942055 -Worst washing machine ever! The clothes come out all twisted together, I cant even see how the washer works because the lid locks when washing! The sound the washer makes while washing sounds like its barely even washing the clothes! I will never purchase any Maytag products and I wish I could return this one!! So disappointed, Im sticking with Whirlpool!! Plus the clothes dont even get that clean!!

Purchased this Maytag dishwasher (Model DB7749SBM2) from a Sears 2014, no problems until now in late June 2014. The control panel is not responding. Start/Resume light is off, pressing it doesnt seem to do anything. Cancel light is off, pressing it does trigger the cancel drain process. Wash Cycle choices either dont respond, or for 2 of the choices engage an incorrect cycle. Option choices dont respond. Delay light comes on when an incorrect cycle choice displays but stays at 2 hours, cannot be toggled off or to a different delay length. Holding Control Lock or Delay for 3 seconds doesnt seem to clear the circuit board logic. Problem began with the Cycle choice buttons defaulting to Rinse Only. Control panel behaves not at all or incorrectly as described above. Seems to be a common Maytag control board/panel problem. We need help as we are unable to afford repair or another dishwasher. This time, it will not run at all. I called customer service today (August 11, 2015) and they expect me to pay for the repair. Repairman already said electronic board bad at a cost of around $300 just for the parts. It is easy to Google and find multiple review sites that indicate hundreds of consumers have similar problems, but Maytag will not acknowledge any issue. Based on the pattern the warranty is not going to help as it goes out just after a year. For only having it 1 1/2 years it is becoming very expensive. There should be a recall on this control panel.

In April 2010, I replaced my washing machine (still functioning after 12 yrs) to upgrade to what I believed to be the top of the line Maytag Bravo 5.2 HE washing machine. Module # MVWB850WL0 type: 580-02. This machine of 3.5 yrs leaks underneath and after having the service tech come to look he advised me it will cost over $800 to fix (I paid over $900 for this unit). He says its the bearings and went on to ask me if Id been using the HE laundry soap (as if Im an idiot) and went on to ask whether Id been washing bedding. SERIOUSLY?!? !... After much research on this issue, I discover that there are similar complaints all over North America. Very disappointed and I want this lemon replaced by Maytag.

I share the complaints of others about the Maytag Bravos washer (model MVWB300WQO), which I purchased in October of 2009.Besides being overpriced, its a washer that doesnt soak clothes, develops a bad odor, has silly things like unnecessary lights and music, and you cant add an item once the wash cycle has begun without the cycle starting over from the beginning. It also leaves washed items in twisted wads and the lid locks so you cant see whats going on inside. In addition, it damages items. Ill have to replace a full-sized blanket that it recently destroyed and now I cant trust that itll wash things safely, which is a problem. The person I spoke with at the companys customer service department simply said that I shouldve used the bulky item option instead of the regular cycle. I explained that Id used the bulky item cycle before and the same thing happened. The washer leaves larger items stretched very tightly across the tub and I suspect that is how my lightweight cotton blanket was destroyed. She offered to schedule someone to service the washer. But its not broken, its a poor design, so sending someone here would be a waste of time.

Replaced an old Glenwood gas stove with this Consumer reports top rated Maytag. The boiler doesn’t work as well as we’d like, but after more than 20 years, no major issues. My wife & I both cook, & as with most things, I’m happier with it than she is.

We have a similar problem to the others who gave reviews on their still NEW Maytag refrigerators. Ours isnt even four years old and several weeks ago we started smelling a chemical odor which then permeated all of our food in the refrigerator and freezer. We didnt buy the extended warranty because we have owned a few refrigerators and all have lasted just fine for 15+ years with no problems. So I called Maytag. They said for a charge of $369.95 they would schedule a repair and would cover the service call, parts and repair and provide an 12 month warranty. If the service call results in an inability to repair the refrigerator, they will refund the full amount of $369.95. So I asked if Maytag would then replace the refrigerator, and the rep said we have to start with the service call before they would discuss any type of refund or replacement. Im angry and disappointed in Maytag. Its a good thing we have a spare refrigerator in our basement. What a hassle! Weve already had to throw away over $100 in food that picked up that horrible odor. Shame on Maytag!

I put a lot of thought into my new dishwasher and decided to go with what I thought was one of the best. At just over the 1 year mark the rinse aid stopped dispensing product. Now after another 6 months the controls are not working. Being a widow living alone on a limited budget, I am not putting hundreds of dollars into getting this piece of junk repaired. No more Maytag for me.

I have a self cleaning Maytag electric stove. I discovered the self cleaning starts after so many times of using the oven. But the stove didnt give me warning of this when I put my Thanksgiving turkey in the oven. Halfway through cooking, the oven door locked and went into cleaning mode which scorched my turkey and could have possibly caused a house fire. Also, my top burners have a mind of their own, while cooking they turn up on their own. This stove is very dangerous.

Purchased a Maytag Bravos washer model MTW6700TQ ON 5/5/2008. Also purchased extended service agreement. This washing machine was only five years old when it started rusting on the top of the body where you load the clothes and fill the detergent. Not in a million years did I expect a washing machine to be rust-prone. Its a washing machine. The service contract doesnt cover dust, mold, rodent damage, and RUST (like rust is an external source). When I called Maytag they were not surprised. They said the life expectancy of their product could be as little as a year and a half. Regardless of the extended maintenance expense I now must throw this piece of junk away. NEVER BUY A MAYTAG. This time I am buying an LG.

We used to own a Neptune Model. After always leaving the door opened and following the recommended monthly cleaning and many extra cleanings with diluted bleach and water, we could not get the smell out. We paid for a new seal, Advice from Washing Machine Repair service even though we paid a lot for an extended warranty. We had to pay for this ourselves. We also had our year to year maintenance. Because we could not fix the issue, nor would MAYTAG, we donated the set to donated it to Salvation Army.We decided to give MAYTAG another chance, so we purchased a brand new FRONT-LOAD WASHER and DRYER in 2014. As I would repeat the same regiment, I would notice little black specks, so I would clean it an extra time with Afresh. I have continued to this date, repeating the same regiment of keeping my washer clean and serviced as we should, I now have the whole tray dispenser spotted with LARGE black goo that smells. So I have continued to clean my Washer.After returning home from the Cleveland Clinic, I was ready to do our laundry from the trip, more black goo and smell coming from my Maytag front-load washer. My sister had stayed with my 86 year old mother and had wash a load of towels while we were gone. She left the door opened also as she was instructed many times, and that is how we found it. So I took the dispenser tray out as usual and bleached it and scrubbed it. As I did this I noticed bigger areas of goo. I looked in the dispenser housing and OMG it was covered with black mold. I am appalled that our $900.00 Washing Machine is like this. This IS BLACK MOLD, There is no way to remove this mold. I have the sides and bottom cleaned with bleach, BUT I cannot get into the multiple crevices.I called Maytag and I was initially told by a Maytag Customer Service Person said that it sounds like BLACK MOLD and MAYTAG COULD DO NOTHING! I asked to speak with a supervisor. At first she seemed a little put off, but as we talked she became more pleasant, I offered to send pictures or a video of the WASHER WITH THE BLACK MOLD and she said no. She told me to pour bleach into each dispensing compartment and the drum. Then run a wash with no clothes on all HOT WATER 2 times, then rinse 2 times and this should get rid of it and to also leave the dispenser drawer open a crack as well as the door after each wash.The Supervisor said ok and thanked her for her help. Then she said good luck and thanks for calling MAYTAG. Ive did and already do everything our Washer manual says to do on cleaning and maintenance of my expensive Maytag Washer and dryer. The manual says nothing about leaving the dispenser drawer open a little so it dries. The bottom of the housing looks great from doing this, along with me scrubbing it until 5:00 am with diluted bleach water. However, in the MANY SEAMS, CREVICES, THE SCHUTE AND POSSIBLY THROUGHOUT THE WASHING MACHINE IS BLACK MOLD that we cannot access without disassembling the machine and voiding our extended warranty.MOLD GROWS RAPIDLY and causes many illness. I already have an ongoing illness since childhood, I take care of my 86 year old mother, my husband just finished cancer treatment in January. We certainly do not need any other health issues. I called my local Appliance repair company and they said that they normally do not handle anything like this, but if my husband couldnt take the outside of the machine off then the top I could pay for a repair person to come out to take it apart then call and have them come back to put it back, pay them again to reassemble our Washer.I believe Whirlpool in its purchase of Maytag has taken a Monkey on its back. Maytag will do nothing, why should they? They already have their money from when we purchased our machines along with money from many other consumers who also have ongoing issues with their WHIRLPOOL/MAYTAG Front-Load washing machines. It is undignified and deceitful how they treat their consumers with such disregard when we have filled their pockets by being loyal customers.Word of mouth is good or bad advertisement for any company. Everyone who has unresolved issues of any kind can write a formal complaint to the CEO and President of Whirlpool/Maytag. The address is on the internet. Shame on Whirlpool/Maytag for taking many consumers hard earned money, when apparently some of Whirlpool/Maytags money is ill gained by developing and manufacturing a consumer product that causes black mold and marketing it to sell to us, the consumer. THIS IS A SERIOUS ISSUE WHIRLPOOL/MAYTAG. OWN UP!!! My advertisement begins today!!!

I have always heard Maytag was one of the best so after replacing too many washers to count in 15 years, like Whirlpool and Kenmore, I decided to spend more for quality. I figured pay a few hundred more once rather than spending $400 for a cheaper one that only lasts 3 or 4 years. That choice seemed environmentally responsible and financially as well. However, I couldnt have been more wrong. In 2016 I purchased the Maytag Centennial top loader for $500. I really loved the size of the tub and the way it looked. I can fit a large comforter in it with plenty of room leftover. I also have no interest in a front loader after reading reviews. So I thought this was going to be great! Well it hasnt been. It has broken 3 times. The circuit board twice and now the bearings are going out in the motor. I fixed it the first two times but now Im done. Im done with Maytag, Aka Whirlpool. I think it will be a Speed Queen for me now. Im hoping it wont be a dud also because they are pricey! It actually scares me to spend that kind of money. I have really lost my faith in most companies nowadays. Customer service and quality has gone out the window. I think about how much this impacts the environment! Its terrible that appliances only last a few years before they end up in the landfill.

We have had this refrigerator, model MFI2665XEM7, less than two years. The ice maker stopped working and we had it replaced at least 6 times in a two month period. We had a solid ice sheet in the bottom of the freezer drawer and it leaks water on the floor constantly! Even today... after another ice maker replacement, we have no ice! I never wanted a Maytag, but finances and the small space we had gave us little choice. I am not sure what our next move is. I will NEVER buy a Maytag product again! I should have google this sooner and we could have saved the poor repairman all of those trips!

I purchased a Maytag Bravo Washer in October of 2011, I had a repair man come to check it since the spin cycle sounds like a jet is revving its engines in the laundry room. He told me that the repair cost is $493.50 to replace the transmission. The machine also has problems with the circuit board. The lid lock goes on and off and on and off so you cannot run the machine. Speaking to Maytag they just kept saying your warranty is over and we dont offer any assistance on the repairs. The machine cost $530.00 in 2011 and they think its reasonable to have repairs more than the cost of a new washer. They said they had no complaints on the model. My repairman advised not to buy Bravo, Cabrio or Calypso models since they all have the same problem with the transmission and electronics. I think they should at least pay for the parts, the transmission is $300. And we didnt even price the electronic part of repair.

Bought new washer and dryer from Home Depot. The worst washer and dryer I ever bought. Own 11 house all have washer and dryers. Bought Maytag on brand reputation. Washer does not rinse close at all. They come out full of lint and soap. It rips sheets up. Takes like 70-90 minutes to wash and close have to be washed over cause they dont rinse out. Dryer takes (2) runs to dry. Depot said they couldnt take them back. $300 Roper washer and dryer work much better than these units I paid like $1100.00 for. Maytag reputation is **. I have Amana front loads in another house that wash in 29 minutes and they come out perfect. Amana dryer works great also. DONT BUY MAYTAG ON THEIR ** REPUTATION AND CONSUMER SERVICE WONT DO ANYTHING!!! I would add the receipt but it just a waste of time.

I seem to be just another unhappy Maytag microwave oven customer. The SE code indicates a bad/faulty/short in the keypad. It seems this is a very common issue so buyers beware! If I dont get this resolved, I will no longer buy Maytag/Whirlpool products.

I have had this Maytag washer maybe 2yrs at most and it is junk. I am a single mom who desperately needs my washing machine. My kids clothes get soiled, they ARE kids so I wanted a deep water fill option when looking for our newest washing machine. Well when I start a load of laundry, I can hear the water running and draining as it is filling the basin. So for 1 they get wet but not washed. Then when it gets to the rinse cycle it stops so the only option is to manually switch it over to drain and spin in order to not have sopping wet clothes, however, since the water doesnt fill, they arent being washed, the rinse cycle doesnt work so the soap is left in the clothes, then I just have to drain and spin in order to get access water out so they will dry in the dryer. Its very upsetting, I have no way to buy another washer, I assumed this costly purchase would last me a while.Sadly, I have seen many negative reviews re: their product. I didnt check reviews before purchasing, I knew I needed a large basin and wanted the deep fill option. I always thought maytag was a good brand. Now I am in a jam. :( If you are looking for a new washer read the Maytag reviews before considering this brand. Live and learn. :(

I purchased a Maytag MDBH979SAB0 dishwasher from Home Depot two weeks ago for around $600. I got it installed and it would not turn on. I contacted Maytag and after a few questions, she stated that they would have to send a repairman. After a few days, the repairman arrived and said hed never seen this model before but that we needed a new control panel. After waiting a week with no work, I called Maytag to get an update. The control panel is out of stock and could be a while - they are trying to find one somewhere around the country. They refused to send a replacement dishwasher, even though this was brand new. Their policy says repair, not replace. Dont take the chance purchasing a Maytag dishwasher.

Just purchased a maytag dishwasher from home depot. I did the install myself. The dishwasher will not work at all the panel lights up, but no water goes into the washer. I now must wait two days for repair. After reading all the other reviews, I am thinking about returning it for another brand. And yes the water supply is on. I have hooked up several dishwashers. This is the first time a brand new one did not work right from the store.

I always thought Maytag was the best, maybe because of their ad. Finally, I bought a refrigerator two months ago, which has turned into a nightmare. The company has sent a tech six times and they all say that it is a bad design which makes my vegetable drawer full of water because of moisture. And they refused to do anything about it every time (bad management). They have already spent more money on service than what I paid for the refrigerator. Figure that out.Do not buy Maytag. It was the biggest mistake I made. I also bought a washer and a dryer at the same time. I wish I could send them all back because of the ignorant people they have working for them in their complaint and service office. Anybody out there, if you want to buy an appliance, make sure it is not Maytag.

I love it. It has a big tub. It has no agitator. It uses a lot less water. Many cycles.perfect machine. I would recommend this to everyone. Also top loading. Would never get another front loader. They arent worth it.

We bought our Maytag Neptune washer in 2005. We chose Maytag because of their reputation, their headquarters in Michigan, and because looking at the machines in the store, they seemed to be well built. Were we ever wrong! You would think paying $1000 for a machine would get you a product that lasts longer than 8 years! Our other washer (a Whirlpool) lasted 20 years and was still working. Im now consistently getting a 3e error code. In searching online, I found that this is a pretty universal problem and thought maybe Maytag had a recall on it. What a waste of valuable time. I did find out the machine was actually a Samsung. This seems like fraud. If I wanted a Samsung, thats what I would have purchased! Contacting Maytag Customer Service was like Land of the Stupid. After getting the runaround and being sent to a phone number and website that only covered Samsung I called Maytag again. I was put in contact with another person who could supposedly help me with the recall. Even though I told him what the problem was, he gave me the robot response about sending the GFCI plugin and told me, That should make your washer safe to operate. Seriously??? I replied, This wont fix the problem because THE WASHER DOESNT WORK and we got the recall part long ago. He then wanted to schedule a repair appointment. Not doing that, considering how stupid the Maytag reps I had talked to so far had been. Putting the hubby on the case, luckily hes pretty handy. On the upside, it was fun responding to the Maytag customer service survey that night, LOL. All of our other appliances are Maytag and they have all been great, but this washer is an unreliable piece of junk.

My four year old Maytag stove blew out the lower heating element in the oven. The model number is MER8880AW. I removed seven small screws to confirm what the problem was and remove the element. That is a short life span for a stove element. My wife checked our paperwork and thought it indicate the part was covered on the 10 year warranty. Called Maytag at 9 AM and went through the press numbers thing, being put on hold, call dropped, told they were not open twice, etc. Finally got a person to talk to at 2:45 pm. Yes the part is covered under warranty, but no they will not give me the part.A repairman must plug it in and put the seven screws back in. This will cost me a lot more than the $50 the part cost me at the local appliance store. 10 year warranty. Wow, WORTHLESS! There WILL NEVER BE another Maytag or Whirlpool in my house. Making a big deal out of their warranty when they are going to soak you bad for a simple install is just plain dishonest.

Purchased our side-by-side stainless steel refrigerator. After about three months, we too have a constant puddle of water outside the bottom freezer door. Maytag came out for the first year it was under warranty, each time saying it was fixed. Its still not fixed and its been three years. We have to keep a towel next to the fridge constantly and have experienced floor damage. Class action suit? Sign me up!! My Maytag double oven has stopped working, and my Maytag dishwasher does not clean my dishes at all. I will NEVER buy Maytag again.

It takes almost a whole day to wash 1 load of clothes. The clothes dont get clean! The spin cycle wont let you spin. It runs your electric bill up! This is not a energy saver! I am so angry and disappointed! I thought Maytag was Supposed to be the best. Yall failed me. I wish I could get my money back!

Just got off the phone with Whirlpool Customer Care after getting the run around between parts and customer service for most of the morning. My issue is with the shelving on my MSF25D2EAS01 Maytag side-by-side refrigerator. The plastic surrounding the glass shelving is disintegrating and they are not admitting to a defective design only that the original part has been obsoleted and a new one is available for purchase (an over $300 expense to replace three shelves) on a unit that is just over 2 years old. I am willing to bet the old part has been replaced with a different design after they realized a substantial number of customer complaints. As an engineer, it is obvious to me that these shelves are poorly designed for their intended purpose, furthermore my work allows me to recommend appliance brands for large projects so I see no reason to recommend Whirlpool or any of its subsidiary brands (Kitchen Aid, Maytag, Amana, Jenn-Air) to any of our clients. Whirlpool quality and customer service is substandard and no better than any imported brand of appliances.

Recently purchased Maytag Washer and Dryer from our local Home Depot June 2020. The appliances were finally delivered in August. When both appliances were installed, the installers made sure the washer was working properly and there were no leaks. They did the same for the dryer to make sure it was working properly. When the dryer was turned on however, the motor blew up and there was smoke coming from the dryer! I am now sorry I purchased Maytag. I had narrowed my choice between purchasing Samsung or Maytag. Im now thinking I should have gone with Samsung. Im supposed to receive another dryer today. The washer works, however its very, very loud. For the amount of money I paid, I hope these last for a while.

We have had our side by side Kenmore for years and it hasnt let us down! We eat mostly fresh food since we cook a lot and we always have plenty of space for our food. We are only a family of 2 though. They say the ice maker is the first to fail and it has not given us any issues for nearly 10 years now! Love Kenmore!

I purchased a Maytag dishwasher in March 2005. About every 8 to 12 months since Ive owned it, the control panel malfunctions and needs to be replaced. I was told by the repairmen (similar to the many other postings below) that the malfunction is due to a faulty design where warm moisture shorts out the electronic control panel. For a few years, I paid for a service contract. But this seemed quite unfair, given the regularity of the same malfunction. Given that this is such a common problem, isnt there some responsibility by Maytag? This is clearly a faulty design. What about the legal responsibility for a recall? Is it possible that, together with other aggrieved owners, a lawsuit against Maytag would be the appropriate action?

I spent over $600 dollars on a Maytag Bravo 300 series. The washer has cost me over $300 to fix the latch and 2 months later, it will not spin. I would recommend to anyone not to buy a Maytag product! Garbage! I had a standard Kenmore washer that lasted over 10 years without a problem, paid $300 and still sold it for $100. The funny part is that I sold it to my brother who still uses it regularly and has not had any problems. So what is money worth? Your call.

We bought this washer in February of 2010. We had the pump replaced under warranty in January of 2011, and the pump appeared to have a hole in it from some type of hard object that had gotten inside the pump and damaged it. We then replaced the L-shaped hose between the tank and the pump because it had a small hole in it - very thin rubber. Last week, the washer was leaking again and the service technician said that the pump housing was cracked due to a penny rattling around inside the pump.This washer performs very well when it is working but it seems to be too fragile to handle on normal usage. The Whirlpool washer we replaced with this one ran for 23 years with no problems before it finally went out. From all appearances, it seems that every failure we have had with this washer has been due to damage from foreign objects getting trapped in the pump. Is there no screening mechanism to prevent hard objects from entering the pump? This seems to be a design flaw more than anything.

Leaking water and puddles in front (each side) of refrigerator. Purchased from Home Depot on 12-20-2011... After doing a search on the internet I found that this is a common problem with the Maytag refrigerator. This model is a two door with ice maker on left door and freezer on bottom of unit. Looks like Maytag does not want to be bothered with my problem. Model #MF12569YEW. It certainly was not an inexpensive model. Whatever happened to the Maytag repairman who was never needed because the Maytag products were so great???Updated on 03/21/2015This is not the first time this Maytag product had problems. Expensive piece of junk in my book! First, as many consumers have experienced there was water leaking in front of the refrigerator onto our hardwood floor. Now the door gasket seal ripped on the end tabs. What happened to Maytag?

Purchased a Bravo set 5 years ago. Paid $730. For the washer. 4 repairs in 5 years. It is now has a bearing out and that will cost $450. MAYTAG used to be the best... buyer beware!

The dishwasher would not start July 30 2015. Tried to get service around here and no shops could respond. Called Midsouth Distributors for circuit board. They did not have one but would order and gave me the part # W10595570 based on the Model # MDB7749SBW3. Hoping could find one quicker somewhere else. Ordered one overnight from Sears and planned to replace the board by myself. However, I noticed the flat wire with 14 wires in the ribbon cable had brown spots. From my experience in the electrical systems, I realized this must be shorting out the start signal to the dishwasher logic controller. Sure enough, after scraping this off with a sharp knife, I was able to start my dish washer.My previous MAYTAG lasted 20 years. I bought this one in February 2014 at Home Depot. The design for the electrical controls is obviously very poor as testified by so many angry owners. MAYTAG should be required to replace all these control panels with a improved design at their cost. I hope this obvious poor design of a part gets attention in the United States and ConsumerAffairs will help us. I have called 1-800-688-9900 and registered with MAYTAG a complaint about this poor design.

We (family of 2) purchased our Maytag Bravo XL Washing Machine Model#MVWB880BW in Nov. 2013 for over $700.00. Last week, Dec. 2019, the washer would not finish the rinse/spin cycle. The clothes were still wet. I researched troubleshooting in the Maytag booklet included with the machine and tried everything. It still showed an OL on the readout. It was not overloaded as I only had 3 towels, 3 washcloths, and 3 hand towels in the washer. I tried just the rinse/spin cycle alone to get the water out of the clothes, but they remained wet, and the OH still appeared on the machine. When I called the place where we bought it, they suggested unplugging it, waiting and plugging it back into the outlet to possibly reset the machine. That seemed to work for 1 very small washload. The next day, I tried washing again and the OH appeared with the clothes still being wet. We had a repair person come out. The service call/diagnostic of $116.98 plus repairs of $304.41 plus $95.00 to install of the new Motor Control Board. I feel that cost is excessive for only 6 years of service. Before we bought this machine in 2013, I had a Maytag which lasted over 20 years with NO problems. I always thought Maytag was the best washer, but this experience has proven to change my mind. We went out and bought another washer rather than replacing the board not knowing how long the new one would last. Needless to say, we did not buy another Maytag. I do not feel I can trust the Maytag products anymore. After this experience, I did more research on the Direct Drive used in this particular model washing machine and found that it had been problematic. I would have thought Maytag would have offered a recall to avoid these costs/problems and avoid dissatisfied customers. Along with the original purchase of the Maytag washer in 2013, we did buy the matching dryer and are hoping the dryer will last longer than the washer. We shall see.... This has been an unexpected and expensive lesson.

Purchased this double oven back in 2012 and have had to have the control valves replaced twice because of them jamming and snapping. The burners are undersized for cooking and it takes forever to get water to a rolling boil. The broiler in the upper oven needs constant attention when using it because food cooks unevenly and burns quickly. The lower oven is great, convection is awesome. I have seen the Maytag repairman more from my stove than I have for any of the other appliances I owe combined. Maytag should stick to appliances that only use water.

Its frustrating the way the bottom of the dishwasher has curves making wasted space. Second, the tracks for the trays are such that often the tray comes off the track and makes it difficult to get back on without unloading dirty dishes to do so. Finally, I really dont get the lighting system for dishwashing on the outside of the machine.

Bought this machine with the intention of having at LEAST 10 problem free years with it. Its a Maytag after all. Not an unreasonable expectation. Within the first 2 years, the machine sounded like the bearings were going out (heavy, grinding noises when it shifted gears). Repairman came, replaced the entire drum (only way to get to the gears, I guess). Didnt fix a thing. Then the rinse and spin cycle on ANY wash cycle randomly quits. Just stops. Full load of wet, soapy clothes, sitting in the tub while an LD error code quietly flashes.Its not uncommon for it to take two full days of screwing around with this machine to get one load of clothes done. Have to UNPLUG the machine, let it sit for about an hour, and try again. It is the biggest waste of money ever and I will NEVER buy another Maytag nothing. Contacted Maytag and they recommended I call a repairman...REALLY? REALLY? Gee, I wish I had thought of that. Repair guy has been to my house so damn many times for this machine, we are now friends on Facebook. Dont waste your money on this machine.

We bought our set when they first came out at Home Depot. We gave a pretty penny for the set. The first complaint was soon after I got them home; the washer gets the clothes so tangled up its hard to get them out sometimes. The 2nd complaint is, for a couple months now, the UL light comes on and beeps. I have to open the lid, close it and it starts that part of the cycle over and it usually does 4 to 5 times before it actually spins and finishes. I put it in the shop; they said they cant find out whats wrong with it. They said the leveling rods are still new looking. I was like, I know its still a newer set. Its money for nothing. I called Maytag. They want to charge me over a $100 just to come out! Rip off! Do not buy this set. Beware! Im still having problems. I will not buy a new Whirlpool set because they bought Maytag out and I will not buy a new Maytag set ever again!

I have always bought Maytag and never had a problem except with this new washer. Our clothes smell like dirty laundry and when done washing there is lint in the creases or folds of the clothes. I am using a product for cleaning the washer each month, but our clothes still have an odor. I do not like the way the washer works, it just moves back and forth slowly, but the clothes dont circulate enough.

This washer is no better than a glorified garbage can. Maytag AKA Whirlpool should be ashamed to put their name on this product. Like others before me on this website my washing machine sounds like a jet is taking off in my basement. When I contacted a serviceman, he told me the drum seal is broken and the bearings are shot. I have the machine since April 11, 2011. Not even three years to date! I do not have an extended warranty so shame on me to believe that a 900.00 machine should last well beyond 3 years. Unfortunately, I am getting the run around from Whirlpool as all of you have experienced. This is criminal. Not only are we as consumers being defrauded by irresponsible manufacturing but these huge hunks of metal and plastic are polluting our environment. Our parents had washing machines and dryers for as long as 20 to 25 years and they actually cleaned clothes. We now have high efficiency machines that destroy our clothing and leave them dirty and wrinkled. They are now made to break in 5 years and from what I see on this website the average for breakdown is becoming 3 years. Do you think that this is not by design? The service call turns out to be more than the value of the machine, so the repairman doesnt even profit as consumers refrain from costly repair and repurchase. The only profitability is gained by the manufacturers that keep pushing out junk to the consumer. These manufacturers should be accountable like the American auto-manufacturers became accountable for the junk they manufactured at the expense of a whole city, Detroit.

Very dissatisfied with Maytag Washer Mod MVWB835DW0. This Large Capacity machine does not adequately clean a large capacity of clothes. In order to get a half decent wash performance from this machine, fill the machine only 1/4 full. Even using the recommended manual, I was very dissatisfied with the way my clothes looked after washing them with this machine. While I have been unhappy with the performance of this machine since purchasing it. What motivated me to leave this review is when my pants had the same sand debris on them after the wash as they had before the wash. I will be looking for a new machine this weekend. IT WILL HAVE AN AGITATOR TOWER!