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Maytag Distancia Garantia
Maytag home products include a range of powerful kitchen and laundry appliances and HVAC systems that are built to last. On the rare occasion that a broken machine derails your daily routine, you need a warranty to cover your Maytag product.
Manufacturer€s warranty € This warranty only covers appliances and electronics manufactured under a specific brand. For example, Maytag appliances or parts may be covered for several years under a Maytag manufacturer€s warranty.
Extended warranty € Manufacturers and third-party providers often offer extended warranties, which are extended service contracts that protect you after the Maytag appliance warranty expires.
Home warranty € This is a service contract that covers regular wear and tear of major home appliances regardless of brand name or age. It€s different than home insurance, as it doesn€t cover events that may damage an appliance. Instead, it€s meant to help pay for repairs that are anticipated in the long term.
Homeowners insurance € Homeowners insurance is a required form of insurance coverage that is specific to structural damage or property loss caused by theft, natural disasters, and specific occurrences.
LIMITED WARRANTY
For one year from the date of purchase, when this major appliance is operated and maintained according to instructions attached to or furnished with the product, the Maytag brand of Whirlpool Corporation or Whirlpool Canada LP (hereafter €Maytag€) will pay for factory specified parts and repair labor to correct defects in materials or workmanship. Service must be provided by a Maytag designated service company. This limited warranty is valid only in the United States or Canada and applies only when the major appliance is used in the country in which it was purchased. Outside the 50 United States and Canada, this limited warranty does not apply. Proof of original purchase date is required to obtain service under this limited warranty.
ITEMS EXCLUDED FROM WARRANTY
This limited warranty does not cover:
1. Service calls to correct the installation of your major appliance, to instruct you on how to use your major appliance, to replace or repair house fuses, or to correct house wiring or plumbing.
2. Service calls to repair or replace appliance light bulbs, air filters, or water filters. Consumable parts are excluded from warranty coverage.
3. Repairs when your major appliance is used for other than normal, single-family household use or when it is used in a manner that is contrary to published user or operator instructions and/or installation instructions.
4. Damage resulting from accident, alteration, misuse, abuse, fire, flood, acts of God, improper installation, installation not in accordance with electrical or plumbing codes, or use of consumables or cleaning products not approved by Maytag.
5. Cosmetic damage, including scratches, dents, chips, or other damage to the finish of your major appliance, unless such damage results from defects in materials or workmanship and is reported to Maytag within 30 days from the date of purchase.
6. Any food loss due to refrigerator or freezer product failures.
7. Costs associated with the removal from the home of your major appliance for repairs. This major appliance is designed to be repaired in the home and only in-home service is covered by this warranty.
8. Repairs to parts or systems resulting from unauthorized modifications made to the appliance.
9. Expenses for travel and transportation for product service if your major appliance is located in a remote area where service by an authorized Maytag servicer is not available.
10. The removal and reinstallation of your major appliance if it is installed in an inaccessible location or is not installed in accordance with published installation instructions.
11. Major appliances with original model/serial numbers that have been removed, altered, or cannot be easily determined. This warranty is void if the factory-applied serial number has been altered or removed from your major appliance. The cost of repair or replacement under these excluded circumstances shall be borne by the customer
DISCLAIMER OF IMPLIED WARRANTIES; LIMITATION OF REMEDIES
THE CUSTOMER'S SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN. IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO ONE YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW. MAYTAG SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. SOME STATES AND PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, OR LIMITATIONS ON THE DURATION OF IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS, SO THESE EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE OR PROVINCE TO PROVINCE.
If outside the 50 United States and Canada, contact your authorized Maytag dealer to determine if another warranty applies.
SOURCE: https://www.maytag.com/content/dam/global/documents/201202/warranty-W10419382-W.pdf
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Maytag Distancia Garantia
Product Reviews:
I purchased a Maytag gas range about five years ago. After about two month
I purchased a Maytag gas range about five years ago. After about two months, I noticed that the paint on the burner grates was flaking off. I called the company and they told me it was cosmetic. I have since bought two sets of replacement grates. I call the newest ones my dress grates, which I put on the stove when I am having company. I use the damaged ones for everyday cooking. Last year, the panel flashed. It locks constantly. And often, the door would not open, unless we pulled the stove away from the wall, unplugged it, and that cleared the computer. So, after months of unsuccessful door openings, the handle finally fell off completely. And the door locks whenever the oven is turned on. You have to finish your cooking, press cancel, and wait until the oven cools off, and then it will unlock. I have tried pushing aluminum foil into the latch hole on the door but have not been successful. Sometimes I just put a spoon in the door to keep it ajar while cooking. This cant be energy efficient. Of course, it is out of warranty. I saw a similar complaint about the burner grates. Also, the paint has chipped in several places on the cook top and the disks are all chipped. I am never ever going to buy a Maytag product. Oh, by the way, I called a repairman. I paid $65 for him to tell me that to replace the lock mechanism and the door handle, it would be $400. I can buy a new stove for that, but not a Maytag.
I had a problem with my 1 year old oven. I scheduled an appointment and no
I had a problem with my 1 year old oven. I scheduled an appointment and no one showed up. So I fixed it myself. A week later they called to schedule an appointment and I told them that they were scheduled for last week. So their response was OK, I dont need them anymore - goodbye. The parts are under warranty so I send them the part I replaced myself and the invoice for the cost. I didnt get a response. So 3 months later I send a second letter. Three more months and still no response. I can remember when Maytag had commercials showing their repair sleeping because they had no work to do. Now, their products are failing and their entire service depart is asleep.
Great stove for the price. The oven bakes good, the self-cleaning oven is a
Great stove for the price. The oven bakes good, the self-cleaning oven is awesome, the top is easy to clean up and regulating the temperature is so easy.
I have been on the chatline with Maytag customer service for two days, tryi
I have been on the chatline with Maytag customer service for two days, trying to enforce my warranty, which expires next week. My washer flooded my kitchen over the weekend, and I contacted Maytag to schedule the repair under the warranty. First, the woman, Aisha, looked up my registration, and confirmed that I was who I said I was, that my address and phone number had not changed, and told me that according to the records, the washer was purchased on 2/7/2011. Whats the problem? First, they wanted the model and serial numbers. I realized that this is important information in determining what machine needs what repairs, except there was not one sticker anywhere on my washer! Aisha said that the technician would not perform the repair, if the manufacturer did not install the model information properly on the machine. As if I had any control over the placement, or lack thereof, of proper ID for the washer. This was followed by a request for proof of purchase. I explained that I moved, and misplaced it, but I would have it emailed to me from the original purchaser. I was told that unless she could verify the proof of purchase, and the date of purchase, she could not schedule the repair under the warranty. This is despite the fact that not 5 minutes ago, she had just read this information from her computer! I asked her why would I register someone elses washer under my name and address? She didnt care. I told her I would have the receipt emailed the next day, and she stated that regardless of the date I requested, and scheduled the repair, if the actual repair took place after the expiration date of the warranty, it still would not be covered! I told her that makes no sense. I have no control over your scheduling issues. If you cant honor the warranty if the repair is made after the expiration date, then I need a date prior to that. I am entitled to the terms of the warranty, and intend to use them. Aisha said again that, without proper proof of purchase and purchase date, without proper tags on the washer, and if the repair takes after the expiration date, it would not be covered. I disconnected from her, and reconnected with another rep, who told me that some of the information Aisha gave was incorrect. I can schedule the repair, get the receipt and email it, or submit it through the chat, and regardless of when the repair was actually done, the warranty would still be honored. This person couldnt be sure what effect the lack of proper tags would have on that. My third re-entry into the chat was no better. I located a copy of the receipt in my email, and contacted the chat again. An almost amazing thing happened! This woman again confirmed all of the information Aisha recited last night, and was prepared to schedule the repair, without even asking about proof of purchase. This woman, Jennifer, was willing to schedule the repair, verify that it would be covered under the warranty, even if it was after the expiration date, because I had called and arranged the appointment before the expiration date, and she was willing to have the missing manufacture tags replaced. I had to ask her three times to review the email, and confirm that I had the correct receipt for the technician. I asked if the technician in the course of repairing the washer, had to remove the drainage hose, could he either replace it with a longer one, or add an extension, because according to Lowes at the time of installation, the hose they installed was supplied by the manufacturer, not them. Jennifer stated that since he was only there to repair the leak, and installation is not covered under the warranty, I would have to pay for him to replace the wrong hose, with the correct hose myself, even if he removes it! I told her that she needed to ensure that the technician absolutely did not remove the drainage hose from the back of the washer during his repair, because if he removes a part that is obviously the wrong part, and then replaces the wrong part after his repair, I would file a complaint every single place I possibly could. Why would a repair technician remove a part, determine that it is the wrong part, and then put it back! That is like a mechanic repairing the axle of a car, and discovering the brakes are bad, but since he is only there to repair the axle, he replaces the bad brakes after fixing the axle! He was going to be able to replace the missing manufacturer tags, though! This entire process took at least 3 hours and two days. To date, Maytag/Whirlpool is absolutely the worst company I have had to deal with, right after Sears, and ahead of AT&T. The consequences are that so far, Maytag refuses to have the technician replace the wrong hose with the correct hose, if he removes it in the course of repairing my washer.
My oven looks like it has never been cleaned. The self clean Aqualift does
My oven looks like it has never been cleaned. The self clean Aqualift does not work to clean your oven. If I would have known that this feature did not work for self cleaning I would never have purchased this oven. My old cheaper oven at least came clean on the self clean cycle. Now it seems I am going to have to scrub my self cleaning oven. What a waste of money. Will never purchase another Maytag appliance.
Because of the power of advertising, we replaced every appliance in our hom
Because of the power of advertising, we replaced every appliance in our home in 2005 with Maytags. Since then, weve had minor problems with the stove and dryer, many problems with the dishwasher and washing machine, and complete failure of two Maytag microwaves, the last one was only two years old. The washing machine failures resulted in major flood damage two separate times due to two separate failures. Our refrigerator, model MBB2256GEW, has yet to let us down, however, since new it makes loud snapping noises that wake us up at night. It sounds like someone banging two large sticks together. Fortunately, I can repair most of these issues when they arise, but Id much rather get some rest like the Maytag repair man...
In April 17, 2015, I purchased another Maytag microwave but wanted the conv
In April 17, 2015, I purchased another Maytag microwave but wanted the convection oven too from Home Depot. The convection fan quit working in January 2017. I called Maytag to ask how this was covered. Maytag only has 1 year warranty on parts and labor. So basically if you dont buy an extended warranty, you are stuck with a product that quits working. Apparently, Maytags work is only good for 1 year or they would have a longer warranty. I told the Rep this when I spoke to him. He told me they normally last 5-7 years. Wow, still not acceptable. He said I had two options. Maytag could send out a repairman and it would cost almost $300. The other option was just as ridiculous. I told him I paid almost $500 to start with and it only lasted 21 months. Of course he said if I had bought extended warranty it would have helped. If I paid $500 for an oven, why should I have to pay more to cover their bad workmanship?!! I am very disappointed in the quality and price of this convection oven. The bad thing is I bought all new Maytag stainless steel appliances in 2016 to match the convection oven. The products I replaced had been in my home for 12 years with no problems.
I live in Southern Indiana and bought my appliance from Charlie Wilsons for
I live in Southern Indiana and bought my appliance from Charlie Wilsons for 25 years. 3 years ago my Whirlpool washer quit filling up to full level. I decided to move it over and use for my car and pet towels. When I bought my hose in March 1999 every appliance was Whirlpool washer, dryer, refrigerator, stove, dishwasher. GE is made in Louisville, KY but I dislike the union.Anyway I bought a Maytag model MVWC415EW1 June 2017. Recently it started making a grinding noise when going in spin cycle, wadding cloths up and leaking black water on basement floor. Called repair shop out. I just do not have the time to repair stuff anymore. They came out $80.00 service call and tell me at least $300.00 to repair. Wait a minute. $500.00 to buy a new one over $300.00 to repair. Guess what I did? I called Maytag and complained. CASE NUMBER **. They reviewed and denied. Not a problem. I said, I guess you do not need me as a customer anymore.I have twenty year old Whirlpool washer and dryer still running, I have replaced my refrigerator (Old one in garage still running a colder than new fridge and day of the week). Bought Amana=Whirlpool and it has quit and replaced with a Whirlpool July 2019. Nothing is built like it used to be BUT we still pay as much if not more. Off I go to Charlie Wilsons to buy a $1000.00 Speed Queen washer with 7 years parts and labor warranty. Had to order it but old washer still running just not going to full mark.
Purchased this double oven back in 2012 and have had to have the control va
Purchased this double oven back in 2012 and have had to have the control valves replaced twice because of them jamming and snapping. The burners are undersized for cooking and it takes forever to get water to a rolling boil. The broiler in the upper oven needs constant attention when using it because food cooks unevenly and burns quickly. The lower oven is great, convection is awesome. I have seen the Maytag repairman more from my stove than I have for any of the other appliances I owe combined. Maytag should stick to appliances that only use water.
We purchased a Maytag Front Load Washer in April 2011. We did not purchase
We purchased a Maytag Front Load Washer in April 2011. We did not purchase an extended warranty. From the beginning, it didnt seem to clean as well as our 12 year old top load Whirlpool had. Then in Summer 2013 it began to create fabric pulls in fine fabrics - tablecloths, blouses, etc. Whirlpool sent a repairman who charged $90 to tell us that the drum needed to be replaced because of a rough spot. He ordered a new drum and we understood that it would be replaced because it was within the 5 year manufacturers warranty on drums, but we would have to pay for installation. 2 months later, Whirlpool informed us they could not supply the new drum. Why are replacement parts not available for a 2 year old machine? The customer service rep told me that they would replace the machine for 15 percent of the cost of a new machine. All I needed to do would be to pick out a machine and let customer service know the model number and they would make arrangements and contact me re: payment of the 15%. When I contacted them again I was told that I would be expected to pay $508.00. That is 15% of a $3000.00 machine. It it completely unfair. Later, I was told that the first rep I spoke to must have been wrong because they dont pro rate replacements on a percentage basis. I told them that I was not interested and they have lost a good Whirlpool customer. In the last 15 years we have purchased 7 appliances made by Whirlpool. Never again! I am not impressed by their customer service.
Our home has seven Maytag appliances: an upstairs kitchen, downstairs suite
Our home has seven Maytag appliances: an upstairs kitchen, downstairs suite and laundry room. All were brand new six years ago and what we thought to be good quality by the price we paid for them. We have lived to regret ever dropping a cent into Maytags business account, as we have had nothing but trouble with them. We dont have small kids or teenagers abusing them. Its just us and a very responsible single adult downstairs. And every time we turn around, one of them is costing us nothing but money and grief. Our first problems began with our upstairs fridge when it was only two years old. At that time, it cost us $400 and since then, it just goes on and on. Last week, our downstairs fridge quit, and today, our upstairs one quit. We have had work done on our range, as well as our washing machine and dishwasher. If you are thinking of buying a Maytag appliance, dont, unless you like to throw away your money. I couldnt believe when I looked up Consumer Reviews on Maytag appliances tonight that I would find only 1 out of 5 stars, and read all the terrible reviews written by angry consumers. Well, add me to the list because I will never buy another appliance from Maytag again, and am beginning to think its time to sell this house to get rid of these stupid, useless, pieces of ** Maytag appliances! Sorry, people, but I cant afford to keep replacing them!
I bought this stove thinking of the Maytag repair man commercial that was a
I bought this stove thinking of the Maytag repair man commercial that was advertised on TV for washing machines. Apparently Maytag only knows how to make washing machines (I did not buy one of their washing machines after my experiments with their stove). From day one the oven door never closed right, the self cleaning oven device had to be replaced 3 times over the year after have a repairman tell me that they all fail. I stopped using the self cleaning feature. This stove has cost me so much in repairs. The cook top is very very hard to clean. It always looks dirty. All the plastic knobs have melted off because the oven door never closed right. And the knobs are crazy expensive to replace as is just about everything on this stove. The oven temperature can not be trusted never cooked at the temperature it was set at. I paid a lot of money for this stove 10 years ago. And I am finally able to replace it thanks to a Christmas present from my 3 children. I love to cook and this stove made it difficult. My advice is to look for a different company when buying a kitchen stove. This Maytag has been nothing but trouble for me.
I’ve had this new stove just over a week. Used 3 times (I just moved). I
I’ve had this new stove just over a week. Used 3 times (I just moved). I have cooked on staying already on the ceramic top. I’ve had a ceramic top stove for over 20 years with barely a mark in it. Terrible. I’ve left a message with the store with no reply.
I remodeled my kitchen last year. I purchased a stove, a dishwasher and a b
I remodeled my kitchen last year. I purchased a stove, a dishwasher and a built-in microwave. Two days ago, I was trying to cook rice in the microwave. I changed the heat to 50% to cook the rice, started to cook and I heard this awful noise like a shot gun went off in the kitchen but the microwave was still going, I opened the microwave door and then I turned on the microwave again. At that time, it started to rattle on top of the microwave and shorted out. Black smoke was come out and I saw fire coming from the same area on the right upper corner. I got up on a step that I have and blew away the flames which were not big but if I were not in the kitchen, it may have caused a fire. I got the microwave from Lowes. Since it is almost to the year that I bought this microwave, they offered to replace it at no cost to me. Im getting the same model but Im purchasing the 2-year warranty just in case. I was told by the Lowes salesperson that this was unusual and should not happen again. We will see; its very dangerous. I had microwaves that lasted more than 10 years and had no problems. Maytag, where are you building your appliances and what about your product reliability? If I knew this site before I bought my appliances, I would not have purchased Maytag.
We have owned this range for a little over a year. Oven will not hold corre
We have owned this range for a little over a year. Oven will not hold correct heat. Have temperature sensor replaced under warranty. Did not make any difference. You can adjust temperature up or down according to actual temperature readings, but the temperature swings so much that it is worthless to try. Very hard to get food baked right.
I purchased Model #MGR7661XB (Gas Cooktop and Oven) in November 2009. From
I purchased Model #MGR7661XB (Gas Cooktop and Oven) in November 2009. From the very beginning, we realized it was a mistake and looking back, we should have sent it back.The finish, both on the stove as well as the burner racks (the removable grate that the pan sits on when cooking) has some sort of coating that instead of repelling grease and food seems instead to actually attract it. Any hot liquid or grease actually seems to melt into the finish and becomes impossible to remove. Essentially, our stove was ruined within the first week. We have even tried putting a scouring pad on a wooden spoon and scrub with as much force as we can muster - to no effect. Short of using a putty knife, and completely destroying the finish, I cant think of any way to resolve it.As for Self-Cleaning ... yeah, right. Use for entertainment purposes only. It doesnt clean at all.The latest issue is now the oven lights about 20% of the time. The broiler still works and we have discovered that we can trick the stove by allowing the broiler to heat up the stove to about 200 degrees first - then, when the oven is already hot, the oven part will ignite.Speaking of igniting ... from the beginning, this stove has the loudest ignition system I have ever heard. You can hear it ignite click/pop from two rooms away and the oven cycles on/off every 10 min. or so. It is very annoying.All I can say is, never again will I buy another Maytag. This was supposed to be the upgraded sealed burner model (which also is impossible to clean). This stove is only 4 years old but it was a mistake from the beginning. Like I said, I should have returned it after the first week.
The top of the range has blistered and has worn off. It cannot be cleaned.
The top of the range has blistered and has worn off. It cannot be cleaned. I spoke to a Maytag representative and was told to try and use magic eraser to clean around the burners. This did not work. The model number is mgr7775xs. Is there any solution to this problem. My range looks terrible.
The Maytag range was purchased locally in 2012. The racks kept falling as t
The Maytag range was purchased locally in 2012. The racks kept falling as the oven cavity warped in a convex making the rack supports too wide. The racks fell at the best position to cook a turkey. This could be dangerous when lifting something like a turkey or pie with filling! I was told that the oven cavity is NOT replaceable and I needed to purchase a new range! $1,600.00 plus taxes were spent just three years ago and now Im being told it cannot be repaired, no parts are available and needs to be replaced! Im sorry but I feel cheated and hurt because Maytag will not give any concession despite my pleading. What a dirty way to conduct business! No concession except an offer to cancel the service charges so far if I replaced it with another Maytag range from Delhi Radio Ltd. Are you serious?Why cant wider racks be provided for in these cases? Just what kind of engineer would compromise the thickness of a ranges oven cavity? Then build the range in such manner that the defective part is not available and cannot be replaced? Its a sad day for Maytag! Shame on you! Ive seen Maytag washers built in Newton last 35 years of hard family type washes! Whirlpool has purchased the name, stamped their own products with the Maytag name, and rested on the fine reputation of the name brand. Everything else is different! The Newton plant is in mothballs leaving hundreds of proud faithful employees stranded. Its a sad day for me and many others who were duped by a brand name and got something completely different.
I purchased a new gas range in Nov 2013, but didnt use it until April becau
I purchased a new gas range in Nov 2013, but didnt use it until April because I was remodeling a house I had just bought. When I used it to cook Easter dinner, my meal was cold; the oven heats, then shuts off. Maytag has sent service techs 3 times. They have replaced the control board and the DSI module and ordered another part, for which we have been waiting over 3 weeks. Now they tell me it will be here next week. Maytag obviously cannot fix the NEW range, but they refuse to replace it. They deem it to be repairable though they cannot repair it. Customer service claims to be sympathetic, but will do nothing except schedule another service call and offer to extend my service warranty. What good is a service warranty if they cant repair the appliance? If youre smart, youll steer clear of Maytag and Whirlpool appliances. They are total CRAP.
We have had the oven, a Maytag Gemini Double Oven model mgt8775xs02, for 3
We have had the oven, a Maytag Gemini Double Oven model mgt8775xs02, for 3 weeks now and I am so upset. First off, I became violently sick from the oven when we first used it. I had a horrible headache and then nauseousness and then the worst stomach problems I have ever had. The toxic smells coming from the oven were too much for me. We had every window open. I looked online and found other people who reacted the same way to their new oven smell. But now we are on the 4th time using the oven. We did a self-clean and I thought that would help but no, it smells like someone is pouring gasoline into my home. I smelled it in pockets throughout my house. I have had the gas company out twice and a repairman. They all cannot figure out the problem. I looked online to see if other people were having a gas problem from this model and I am not finding it. It is horrible. I feel like I am being poisoned. I have not had a working oven in 2 and half years and I was so excited to get this oven and now my new oven is making me so sick. I am not sure what to do from here.
I purchased a Maytag gas range in the past few weeks with Aqua Lift Cleanin
I purchased a Maytag gas range in the past few weeks with Aqua Lift Cleaning System. I have only cooked once when grease spattered on the walls and floor of the oven. I have used the Aqua Lift Cleaning System 5 (five!) times and the grease is still there and very sticky. This system clearly does not do what it was supposed to do. I was fortunate to have bought the appliance where I could return it; however, it has been quite a hassle and I will have to pay an additional $100 to have the old one removed and the new one installed! I feel like Maytag should reimburse me the $100 because it is obvious to me now that I have found hundreds of reports of people not being satisfied with this feature.
My dog had to be on a special diet to recover from a stomach disorder. I p
My dog had to be on a special diet to recover from a stomach disorder. I placed 1/3 cup of dog food plus chicken broth and baby food in a bowl. I intended to heat it for seconds. Minutes later, my dog was whining and sneezing. I immediately returned to the kitchen to find the food and bowl were completely charred. The biggest problem however was from the plastic splash guard that melted down. Smoke filled my home. I had to call the fire department. I was coughing and had difficulty breathing. The smell was horrible!The insurance company and I have had thousands of money in restoration cost due to the damage. I was out of my house for weeks and got very sick due to returning to the home that was not remediated properly (allergies and asthma). The microwave was an over the range Maytag MMV4205BA. I would like to find out if the fire was due to a malfunction in the microwave oven. If so, Maytag should be paying for the damages. I still need living room furniture and carpeting replaced due to smoke damage.
When I remolded my kitchen almost four years ago, I purchased four Maytag a
When I remolded my kitchen almost four years ago, I purchased four Maytag appliances. There was a recall on my dishwasher that was successfully fixed; the heating coil could have caused a fire. The next appliance to go was my refrigerator with a bottom freezer: the freezer section went. Thank goodness I purchased a policy which covered the repair that had to be done twice--twice I lost food. I was compensated by the insurance company for $200.00 for the cost of food lost. Just before Christmas my microwave stopped heating. The turntable works, the timer works, but it will not heat the food and makes a loud noise. The glass top on my stove is getting marred even though I clean it every time something spills. I keep my appliances in immaculate condition and they look like new. I thought when I purchased Maytag I was buying reliable appliances. Their ad that states that the Maytag repairman is lonesome because he has no work is a lot of bull. Each appliance has had problems. Where is consumer protection? Appliances should not breakdown after a couple of years. We should not have to buy insurance policies that are expensive to protect appliances that should last at least ten years without problems. Someone needs to step in and help the consumer. I didnt call Maytag regarding the microwave as I was told it was useless to call them and all I would get would be aggravation. Someone, please help the consumer!
Purchased 4 Maytag kitchen appliances - stove, double oven, fridge, dishwas
Purchased 4 Maytag kitchen appliances - stove, double oven, fridge, dishwasher - was told that they were all made in the USA. WRONG. The microwave comes from China - not sure why Maytag is not being honest. Not happy with my purchases - even though we spent $4000 to buy American. Warranty service is awful - even extended warranty is a joke. Would never purchase Maytag again.
I am fairly happy with this ranges performance. I do have a couple of issue
I am fairly happy with this ranges performance. I do have a couple of issues on the design. I would like to be able to simmer at a lower temp on a front burner, as I use a large stock pot and a pressure canner occasionally. The smaller BTU burners are on the back and the large pots do not fit over them. I havent noticed any problems with the upper ovens performance...seems to do what I ask it to, including the broiler. I have not tried the lower oven or the convection feature at all yet. Nor have I had to use the self-cleaning feature, yet...almost afraid to after reading other peoples nightmares, though.My biggest concern is the lack of safety with the knobs on the front of the stove top. Several times, the gas has been turned on by my cat simply walking across the front of the stove and stepping on a knob. This allows gas to leak until I notice. It happened again early this morning just before 4:00 am. I was awakened by a smell, which I thought was a dead mouse somewhere (we live in the country in a 100 year old house - mice do get in, thus the cats). I searched the whole house, looking for a dead mouse, until I finally walked into the kitchen and heard the hissing from the stove. Im glad I didnt try to light a candle while I was still thinking dead mouse!After turning off the gas and removing all of the knobs, I opened all the windows to let the house air out. I SHOULD NOT have to remove the knobs every time my stove is not being used! You do have to depress the knobs slightly to ignite the burners, but its too easy. Obviously, the simple act of a little cat putting its paw on the knob is enough to open the gas. This is a serious flaw that could kill someone! Something needs to be done to correct this before someone is killed or a house full of propane or natural gas is ignited and explodes!!! I will be reporting this to Maytag and hope that they will voluntarily issue a recall to have this problem fixed...Wish me luck.
Omg I am so shocked at all the complaints about these refrigerators.. I too
Omg I am so shocked at all the complaints about these refrigerators.. I too bought refrigerator, stove, microwave, dishwasher from Lowes after a storm just about destroyed our home. I was so excited to have such a beautiful refrigerator and new kitchen...but shortly after it started freezing on the bottom of freezer and leaking all over. My new floors and kitchen cabinet are ruined. Every other day we have to break up ice and clean it out from freezer.. it still then leaks.. several family members have slipped and hurt themselves. Please if anyone knows how to get it fixed without it costing us a fortune let us know. Maytag (Whirlpool) knows it is a defect... Why will they not fix it? I cant afford a new refrigerator and shouldnt have to after only two years.. If a class action comes up.. please contact me. Shame on them...
We bought a new home with all new Maytag appliances. Our Maytag dishwasher
We bought a new home with all new Maytag appliances. Our Maytag dishwasher has had 3 new handles, 1 inside tub and now needs a new touch panel. Our Maytag oven/stove has needed three ignitors and the oven door has never been right! The microwave is the only appliance that we have not had a service call. Appliances are expensive along with parts and labor for service calls. I will not be purchasing any more Maytag appliances. The standard comment by repairman: They dont make them like they used to. How sad is that!!
I am extremely dissatisfied with the Maytag Gas stove and oven. The setting
I am extremely dissatisfied with the Maytag Gas stove and oven. The setting are too high and you cannot simmer something, it burns. I tried the oven cleaner and my oven is still dirty. The burner knobs do not have a click feature. I came home to a house filled with gas. I was not using the top burners, so I must have brushed up against the burner knob while using the oven. I was only gone an hour, imagine if I had been gone longer and walked in the door and created a spark on the rug.
We bought the Maytag Aqualift cooktop about a year ago & are continuous
We bought the Maytag Aqualift cooktop about a year ago & are continuously dissatisfied with it, for several reasons: 1) the cooktop is a huge nuisance to cook on. The burners are either raging hot (causing boil-overs), or too cool to simmer. The boil-overs then require much cleaning with an expensive cleaning agent. 2) the oven, whether you use regular or convection, underheats - so you can’t tell how long the cooking or baking process will take, & you have to monitor the cooking process. 3) the so-called self-clean is a joke; the oven will not be clean unless you crawl inside & clean it manually. Overall, I’d prefer to toss this range in the trash. I’m a good cook, but I get angry every time I use this expensive, poorly- designed product.
Angie from WFCC-PREFERRED APPLIANCE REPAIR had the wiring harness delivered
Angie from WFCC-PREFERRED APPLIANCE REPAIR had the wiring harness delivered to her personal address and then came out and installed it that same afternoon past 5pm to ensure I had a working stove. She explained what had happened with the parts delivery mixups and also delivered a $100 gift card. Very happy to have my range working and all has turned out well. I am a long time Maytag customer and its great to have all my appliances back.
We bought the Maytag Bravos Washer and Dryer set in 2013 after extensive re
We bought the Maytag Bravos Washer and Dryer set in 2013 after extensive reviews as well as the brand recognition to replace my at least 20 year old Kenmore washer/dryer. At first we were very pleased. The ability to do bulky loads was great and the high spin cycle left the clothes almost dry. In 2018 (keep in mind, just 5 years!) we started to hear a grinding sound in the washer when on rinse cycle and the dryer would randomly turn itself on! Strange but true. I called Maytag Canada and they sent someone right away. They had to replace the motherboard on both the washer and dryer as well as the drum and gears on the washer. Fortunately this was covered under warranty.Fast forward 1.5 years. Same issues with washer...technician came and could not identify the problem, although I did tell him it was the same as 1.5 years ago. I ended up recording the sound and asked them to resend technician to the house. After further diagnostics, yup...same problem. Two days went by and I received a call back advising me that the cost to repair would be over 700.00, not covered by warranty! I escalated to management, to no avail although they did offer me 15% off my next Maytag purchase! Needless to say I have ordered a brand new GE from Costco, arriving tomorrow for basically the same price to repair the Maytag. I will NEVER purchase another Maytag product and will advise anyone who cares to listen to me to do the same. Huge disappointment in the Maytag product, brand name and customer service. 10 year warranty? Not likely...stay away.
Shortly after having this appliance custom wired and installed into the kit
Shortly after having this appliance custom wired and installed into the kitchen cabinets above our gas range, we found that the microwave no longer worked. The window where the digital clock shows the time instead Showed SE. I hit the clear button and the microwave once again worked. This happened again on many occasions and the clear button corrected this malfunction. Now this has happened once again but nothing Ive attempted clears the System Error or reboots the microwaves brain. Ive contacted many appliance repairmen but as soon as I mention Maytag they inform me not to repair the microwave as it costs more to repair than to replace. Ive attempted to purchase a new circuit board and repair it myself but no one has the part available. This appliance was purchased in April, 2009. Can anyone recommend a Microwave Brand as a replacement for this disappointment?
We love our Maytag ovens. It always cooks evenly and we never have HAD any
We love our Maytag ovens. It always cooks evenly and we never have HAD any issues over the past 2 years. We will always buy Maytag! It has a self cleaning option and I have never burned anything on the oven.
I bought a new Maytag stove and it is less than two years old and the oven
I bought a new Maytag stove and it is less than two years old and the oven has already quit working. It only has a one year warranty and will cost about $200 to fix. I am very dissatisfied with what I thought was a good product.
I purchased a Maytag Bravos Quiet Series 400 in 2010 and it is now leaking
I purchased a Maytag Bravos Quiet Series 400 in 2010 and it is now leaking like crazy and sounds like the bearings are going or gone in it. I researched washing machines for over a month before purchasing, and it seemed like this would be the machine for our active family. So much for research. It washes clothes okay, but is a bit rough on them. I found that it has ripped some of my more delicate items. When I contacted Maytag, they sent me an email with contact information to purchase a maintenance contract for $395 which would cover the machine for only 1 year. My husband is very mechanical and took the washer apart thinking the seal/gasket may have come off. He cleaned up the seal and the area around it, and put the seal back on. It did not help. He also noticed that the drive shaft to the motor was beginning to RUST! This machine is only 2 1/2 years old! So, if you are noticing that your whites are getting orange spots on them, this is probably happening to your washer, as well. Maytag should step up to the plate and recall this machine.
I bought a Maytag side by side fridge freezer in 2010 at a cost of £2000.
I bought a Maytag side by side fridge freezer in 2010 at a cost of £2000. Having come back from a week away it had entirely defrosted spoiling all the contents. An engineer came to look at it but said the fault was unrepairable so he wrote it off. Maytag (Whirlpool) think that it is perfectly ok for a 5 year old fridge freezer costing two grand should now pack up. I, on the other hand, do not... They offered me £700 of the cost of a new Maytag. Joy! I thought. However, this one does not make ice or have chilled water (the principal reason for buying Maytag in the first place). I was then told that this was the ONLY fridge freezer in the entire Maytag or Whirlpool range. Is there nothing else you can do to help? I pleaded. No was the reply. The moral of this story is going posh on an American Fridge freezer is not guarantee that you will get the after sales service that the price would suggest.
We bought a Maytag appliance package when we built our house in 2015. So fa
We bought a Maytag appliance package when we built our house in 2015. So far the exchange Fan burned out in the fridge. The element burned out on the range. The wheels broke off inside the dishwasher on the racks inside and the outside of the white dishwasher is rusting worse than 1959 Edsel. 3.5 years old. Broken and rusty. I called and emailed Maytag customer service and all they say is it’s out of warranty and they’re sorry. Things break I get it but if they said on the box when I purchased it that it would rust in 3.5 years I would have looked at and purchased another brand. Beware of the cheaply made poor customer service of the new Maytag.
I take pride in my cooking and love my kitchen. As you know this is where e
I take pride in my cooking and love my kitchen. As you know this is where everyone gathers when you are entertaining. The Aqualift system does not work. I have run the process 3 to 4 times consecutively in row and the inside oven the oven is never clean. I wipe out the sides over and over. So disappointed. The only saving feature is that you can not see into the horrible look of the inside the oven when it is closed. Was this feature really tested before it went to market????
From the beginning, the blower motor (for the control panel? never needed o
From the beginning, the blower motor (for the control panel? never needed one before) was too noisy. I just bought the oven from Lowe’s. They sent out a repairman. He replaced the motor, but has exactly the same level of noise. It is bad design/engineering. Im going to try some other brand. One problem is that you cant listen to the fan noise before you buy the oven and install it. And there are no decibel requirements or ratings. Industry regulations need improvement. Model MEW7527A, bought new in Dec. 2012.
We bought a Maytag gas range in Feb of 2011. Shortly after that, we started
We bought a Maytag gas range in Feb of 2011. Shortly after that, we started having an intermittent problem with the oven not maintaining the temperature. It sometimes would not heat up to the proper temp or sometimes would get there but not maintain it. We have had several service calls all for this same problem. Each time they would replace things... nothing worked! We called Maytag and they said they wouldnt replace the unit until the same part had failed 3 times. Well, the service company came out 5-6 different times in the first year and replacing the main panel twice and the sensor and some other thingies I dont even remember. Pretty soon the warranty was running out, so I bought an extended warranty due to the fact that the unit had never been fixed. They sent out two different service companies who also were unable to fix the unit. It is now 18 months since we bought it, and Maytag refuses to do anything since it is out of warranty and the extended warranty company will only replace the unit up to 75% of its cost. So yes, we are very angry with Maytag and the way they wont stand behind their product and their total disregard for their customers.
Im really happy with my range. The only drawback is that the upper oven/bro
Im really happy with my range. The only drawback is that the upper oven/broiler is a little on the small side. The five burners on top are convenient for when I am cooking a large family meal on weekends and holidays.
On 9/8/09, I purchased a Maytag ceramic glass top range, model MER7662WBO.
On 9/8/09, I purchased a Maytag ceramic glass top range, model MER7662WBO. The right front dual burner has what look like worms in the burner. The other burners are clear. Maytag has replaced the top three times and the burner once. The top has gone bad again and they are calling this a cosmetic now and will not replace the top. I think there is a problem with the tops. I have purchased my last Maytag product. I buy for looks also.
We bought this stove because of the self cleaning oven feature. What a ripo
We bought this stove because of the self cleaning oven feature. What a ripoff! The Aqualift technology simply does not do the job that it is supposed to do. As the lady of the house says, Self cleaning means clean it yourself. Whoever engineered this thing needs to go back to school. Adding insult to injury, we have adjusted the oven temperature to its highest and it still cooks so low that a cake has to be cooked for half as long again than the recipe calls for or the middle of it is still raw. We would like to sell the stove but would hate to burden someone else with this piece of junk.
My over-stove microwave is approximately 18 months old. Suddenly, the fan c
My over-stove microwave is approximately 18 months old. Suddenly, the fan came on and will not turn off. I had to unplug the microwave. This appliance is out of warranty but certainly should last longer than 18 months. I feel that Maytag should certainly be called to task for selling and promoting such a shoddy, unreliable product.
We built a new home in 2008 and purchased a Maytag appliance package from H
We built a new home in 2008 and purchased a Maytag appliance package from Home Depot, including a dishwasher, stove and refrigerator. From the beginning, we had problems with our French door refrigerator (MFC2061HEW; it has been discontinued). Within the first year we had 3 ice makers replaced because it was not making any ice. Now, mind you, we went through Maytag to have their repairman to service our appliance and they set up all the service calls. We limped by for awhile and called a different repairman to come and check the fridge because it was not staying cold or making ice again and, of course, it was out of warranty. The first thing he did was check the freon and we were told that it didnt have enough freon to keep it going, so he recharged it and it worked great. We have had to have the repairman come back again this month because it stopped making ice and the temperature for upper and lower was all over the place. He checked the freon again and said the unit has a slow leak in it and he was unable to fix that. I contacted Maytag because I felt if the first repairman had checked the freon from the beginning, we wouldnt be having this problem. The only suggestion I got from them was call a company with a dye kit test and that they are sorry, but its not under warranty. I dont know about anyone else, but $2000.00 for a fridge that has been a pain since day one is a lot of money to replace. I feel they dont care about their customers and they should be responsible for paying for the repair that should have been caught from the get-go.
Mine is a Maytag wall oven and I purchased it because I had a Maytag Range
Mine is a Maytag wall oven and I purchased it because I had a Maytag Range in the house before this and loved it. It is a very accurate oven. I would rate its accuracy with the Thermador wall oven which is one of the most expensive ovens. It heats quickly and stays within the range of temperature you are using. Everything comes out just right. I like going to a Maytag dealer who knows a particular brand or brands not a large dealer of many brands. Always do some homework since brands can change over time with who owns them and who is manufacturing them.
The first problem happened a month after we bought the horrible product. I
The first problem happened a month after we bought the horrible product. I had biscuits baking in the oven and the oven door locked itself like when in self-clean mode. Maytag sent out a repairman that had the part in his truck because they knew there was a problem with that models door. I pointed out that the door does not shut properly, causing inaccurate heating and scorching on the outside of the oven door. The repairman insisted that it was shut properly, and that it was designed at the angle the door sits. He replaced the scorched part of the door, but it immediately scorched again. I have had the part replaced 3 times, and will not do so again until we sell the house. I have spent over money over and over again to make the repair, because it makes the stove look like it is filthy with grease. Now, all the dots painted on the glass top are coming off, and the remaining black glass behind it also looks like burnt grease. It is so embarrassing when entertaining; but the stove is clean. I spent a lot of money for this, and it has been junk from day one. Avoid purchasing.
We purchased this oven (MER8880AS) as part of a package during remodeling i
We purchased this oven (MER8880AS) as part of a package during remodeling in 2012. I was particularly interested in the bridge element, and in fact, its about the only part of the range Im satisfied with. Our first problem arose when we began using the range in 2013, and I got cut on a sharp edge while opening the storage drawer under the range. We contacted customer service, got a prompt and concerned response, and shortly after, a visit from a technician. Heres where it started to go south: the technician insisted that design as fine and that we were reaching too far into the drawer to open it. He left, saying basically not a Maytag problem and the customer service agent, who had promised to call after the visit, never responded to our calls. Fortunately, we have a good hardware store nearby and my husband and their staff came up with a solution.Burners and oven work okay, though with slower response time than other electric ranges Ive used. Convection feature seems ineffective on this range - I hardly use it anymore, though do use it all the time on my other range. The absolutely worst feature of this range is the Aqua Lift Cleaning System. This is a hoax by Maytag, marketed under the guise of an environmentally friendly system. It does not work, and pre-cleaning doesnt improve the outcome as only portions of oven that are clean are the ones pre-cleaned! If you like to cook and bake, do not buy this range!! Based on this experience, I will never buy another Maytag product, and though Im of the school that expects major appliances to last a long time, I can hardly wait to replace this range!
We purchased a Maytag convection oven less than a year ago! Today is the 3r
We purchased a Maytag convection oven less than a year ago! Today is the 3rd time the heat sensor has gone on it! I want a new stove! I am beyond disappointed with the business and the product! Have always bought Maytag! Rethinking it now!!!
Our Maytag Bravos Top loader with no agitator is headed to the junk pile af
Our Maytag Bravos Top loader with no agitator is headed to the junk pile after 1.5 years of BAD service. I honestly believe that whoever writes a good review on this machine is NOT an actual owner. Lets start with how it NEVER cleaned our clothes... The washer uses barely enough water to get the clothes wet. Soap remains in the clothes so the family is constantly itchy! If you add 3 additional rinse cycles, its still not nearly enough to get out the detergent and youre left asking yourself, What about the HIGH EFFICIENCY???? Next theres the issue of the water never being hot ENOUGH to kill bacteria (were back to the itchy thing). Its suppose to be an energy saver, but at what expense? Its not QUIET like promised (well maybe for the first few months). But upon opening the lid, you realize it was quiet because not a lot was happening to get the clothes clean. Now lets talk about the horrible smell... I dont know where its coming from... It occurs during the wash cycle and smells almost like a natural gas type odor. This is NOT because the washer wasnt cleaned once per month! Maybe its the bright orange RUST near the bleach dispenser or all along the inside rim of the lid... Remember its ONLY 1 and 1/2 years old. Before I get to the ISSUE that finally did this machine in... I have to mention the machines UNEVEN load response.. Brace yourself, it sounds like 1000 tribal drums... and if you dont readjust the 200 lb water logged load, it will just keep on filling up with water and draining indefinitely (so dont leave the house if youre washing jeans, blankets or sheets!). The FINALE of our machine is what I kind of always suspected it would be... the lid lock!!!! One day it stopped in the middle of a cycle and the door remained locked... After unplugging and retrying, the door unlocked, the buttons all worked, but the machine will not fill up with water or start a cycle. To be honest... I am so GRATEFUL! I get to buy a new machine and although Im pretty pissed that the machine died after just 1.5 years, we can finally have CLEAN clothes again, peaceful laundry days and get rid of the ITCHIES!!!! Bye bye FOREVER Maytag!!!!!!
Purchased a Maytag smooth-top range about a year and a half ago. Ive only c
Purchased a Maytag smooth-top range about a year and a half ago. Ive only cooked frozen pizzas in it. Have only had it on six or seven times. Havent used the top burners at all. Its an electric range, and I just had it hooked up a couple of months ago, as I was trying to find a place for it in the tiny kitchen. The folks who lived here before me, had a huge refrigerator and gas stove right next to each other, and I didnt want to go that route. Anyway, I went to put yet another frozen pizza in the oven, and the light doesnt work!So, after only six or seven uses, the oven light is busted! My mom had an old Westinghouse Terrace Top range, and it lasted well over 20 years with no problems. The only reason she sold it was because she remodeled her kitchen. It still worked great after all those years. Its after-hours now, but when I call Maytag tomorrow, Im expecting to get the run-around, if the other reviews are accurate, and Im SURE they are. Wont ever buy another Maytag product again.
We had a Whirlpool stove/oven for many years, and it was finally time to tr
We had a Whirlpool stove/oven for many years, and it was finally time to trade it in. Everything about that unit was good. While shopping for another Whirlpool, the sales rep told us that Maytag and Whirlpool are one and the same. That we found, is false. An important feature for us in an appliance is the self cleaning oven. The Maytag oven had to be leveled four times after it was installed, in order for the self clean feature to function. The self clean part is only a small indented portion of the bottom of the oven, not the entire oven. And even that does not clean. After going through the dealership service about this problem, I contacted Maytag. My final frustrated summary to the rep was that I understand that we bought a lemon, and you are not going to help us in any way. I just want to say to anyone considering a Maytag stove and oven, raise your standard. If you choose Maytag, you will only be disappointed. I am.
Im furious beyond belief with Maytag. Im furious at myself for being stupid
Im furious beyond belief with Maytag. Im furious at myself for being stupid enough to purchase all new Maytag appliances when I purchased this home as I had horrible experiences with them in my former home. This concerns the Maytag over the range microwave oven model MMV4205AA. First of all, within 6 or 7 months after purchasing it while cooking a frozen dinner, the turntable just cracked in half. Maytag wanted $89 to replace it. I knew when the turntable cracked that there were more issues to come. That is not normal in any way for that to occur in a microwave.Problems continued, of course, and with each call to Maytag, they would say the same thing the microwave is out of warranty and refused to assist me. Its not some little table top thing that one can just toss out and buy a new one. I paid about $400 for it from Home Depot. Last week, without it even being turned on, it just stopped working. I checked the electrical supply and conduit to make sure that was okay. I called numerous service organizations who told me this sudden breakdown when the microwave isnt even turned on is a known issue with this model and several other Maytag over the range models. Ive called them (Maytag) three times in the last week and they refuse to provide any allowance and hear the same old thing, the microwave is out of warranty. I was willing to have them even just provide some assistance rather than replace the microwave. Ive been told by numerous service organizations that this is a known issue and that even if they repair it, it will occur again and again and Im best off purchasing a different brand, which I cannot afford. They gave me phone numbers for service organizations authorized to service Maytag products and this just goes to show how out of touch they are. They gave me one that isnt even in business anymore. How professional, not!Warning: Purchase Maytag at your own risk. I give you fair warning. Every single Maytag product Ive ever owned has been a problem. I will never, ever, ever purchase another Maytag product again. I would think just out of decent customer relations, that theyd repair this issue. To be honest, I dont really trust a repair as Ive been told it will happen again and again. There was no notice that the microwave was breaking down either. It wasnt turned on. One day, I went to use it and it just wouldnt work. Actually, I went to use the timer on it and thats how I found out it was dust. My advice is stay away from Maytag. If you read reports, there are more complaints on Maytag than any other appliance manufacturer in existence. Not only on their products, but their customer service too.
Turned the oven on, and it failed to light. A little while later, it starte
Turned the oven on, and it failed to light. A little while later, it started leaking gas into the house. Im lucky the house didnt explode!
Maytag stove MGR7662WW - I purchased this stove about 4 years ago. Now, the
Maytag stove MGR7662WW - I purchased this stove about 4 years ago. Now, the stove will not light. I called in to Maytag only to be told I must pay a service fee or purchase a repair manual. It’s very strange. My old Kenmore lasted 22 years and here I thought Maytag would at least last 10 years less than half the life of my old stove, realizing products today are not what they used to be. Maytag, the dependability people, I guess that old Maytag commercial where the Maytag repairman is so bored claiming no one needs service for a Maytag product is really false advertising. Buy American products; I’m not really sure who is the current country who is home to the great Maytag corporation. I guess me and my wife will spend another $700 on another brand stove and try this process all over again, hopefully not again in approx 4 years.
Purchased a Maytag Dryer, Washer and Oven Range in December 2011. Both wash
Purchased a Maytag Dryer, Washer and Oven Range in December 2011. Both washer and oven were serviced within 1 year under warranty. The dryer stopped working in August 2013, not under warranty. Total cost to repair is $450. Called Maytag to see if they could reduce the repair cost, answer... NO. Maytag spends millions of dollars in advertising... Built Strong to Last Long but they cant spend several hundreds to keep customers. Will never buy a Maytag, Whirlpool, KitchenAid or any other related company product ever. Their motto should be Built Weak to Last Weeks.
I purchase all new appliances in 2010 when I built my new home. The dishwas
I purchase all new appliances in 2010 when I built my new home. The dishwasher, stove, and over the stove microwave are Maytag. Thank goodness my refrigerator is a Kenmore. My microwave is coming up with the SE or 5E code and wont work. It would cost more to have a repairman come out and fix than to buy a new one. And from the reviews I have read it would just happen again. I cant believe with all the complaints about Maytag that any stores are still selling them. This company should be sued for selling such pieces of junk and taking our hard earned money for them. Never ever buy a Maytag anything!!!
I bought a Maytag Gas Range in January 2010. In January 2012, the wiring ca
I bought a Maytag Gas Range in January 2010. In January 2012, the wiring caught fire, and now, the oven is unusable. Maytag was not very helpful in our loss of money and product.
Freezer leaks water all over the kitchen floor in front of this $1900 piece
Freezer leaks water all over the kitchen floor in front of this $1900 piece of garbage. My husband disconnected the water line (for in-door water and ice cube dispenser) and it STILL leaks water. I can vaguely remember a time when the purchase of a refrigerator (manufactured in the USA) wasnt necessary more than once or twice in the average persons lifetime. This Maytag refrigerator is our second french door fridge in 5 years. The last one was an LG that had a shoddily designed and manufactured compressor that sounded like a diesel engine idling in our kitchen. Of the two, this one is equally defective but doesnt wake the dead when the compressor starts.It has become glaringly apparent the Chinese practice something I refer to as Cargo Cult manufacturing. Google Cargo Cult and youll understand what I mean. Briefly, they manufacture products that APPEAR to be refrigerators, washing machines, ranges, etc. However, lack of quality control and zero competition from companies that provide a well-made, quality product that lasts more than a year or two allows and encourages these slobs to continue pumping out what appear to be appliances until the consumer plugs them in. Thats when the fun begins.
I purchased a Maytag gas range after remodeling my kitchen. I thought I was
I purchased a Maytag gas range after remodeling my kitchen. I thought I was getting a good product, boy was I wrong. The ceramic gas grates are so slippery that pots tend to slide off but the real problem is that the racks inside the oven fall when you place pots on them. I tried cooking a Thanksgiving turkey in it and the racks fell to the bottom of the oven. It appears that the top rack and the bottom rack are the only two that stay in place. And it also appears that when the oven is on, the sides of the oven expand so that the racks fall. I have tried to contact Sears as thats where it was purchased to no avail. I will now attempt to contact Maytag directly but it appears that I will also not get anywhere there. I have read at least one other complaint of this exact same type happening to someone else. This is very dangerous. Do they really want a lawsuit?
I purchased a Maytag range (YMER8875WS) on June 20, 2011. When I put my Chr
I purchased a Maytag range (YMER8875WS) on June 20, 2011. When I put my Christmas turkey in the oven, the rack fell! It seems the oven wall has gotten wider in the middle, so the rack doesnt stay in place. I have read several comments online about this, particularly relating to Kenmore ranges. This is a very common problem apparently caused by the oven liner bowing outwards.
Maytag is supposed to be the best. I wanted a top loader again. This washer
Maytag is supposed to be the best. I wanted a top loader again. This washer is almost worthless because of the water control. I have to add buckets of water before I start the washer. Otherwise the clothes are not clean. The cycles are strange with the amount of agitation. I will continue looking for an OLD model. DO NOT BUY THIS WASHER.
Seven years ago when we bought a new house, we bought all new appliances, M
Seven years ago when we bought a new house, we bought all new appliances, Maytag Washer and Dryer, because they were suppose to be extra good and sturdy, what a joke. For the past four or five years, I have had to replace the lock on the door of the washer, which means Im without a washer for a week. Since no one stocks the parts because it is such a joke, some repair places wont even consider repairing a Neptune. Seems like since the company stopped making them because of the problems they have, as a minimum they should replace all Neptune washers that have been sold with a reliable washer, front loading in the same price range. I will never buy another Maytag product and will be sure to tell everyone I know not to buy them either.
In a way, l feel fortunate and you will read why in a minute. l have been r
In a way, l feel fortunate and you will read why in a minute. l have been reading Maytag complaints specifically looking to see if what happened to me has happened to others. Apparently, it has. We purchased our Maytag range, model MER57750AB, in 2005. We too have had some repairs done under warranty. Unfortunately, we live in a day and age where technology isnt always our friend. The old appliances that were not electronically driven lasted forever; todays appliances do not. However, when something with potentially serious consequences happens that is not technology related, it rates in the who is the idiot who designed that? category. I am talking about the exploding exterior glass oven doors.Two weeks ago, the oven door handle on our range came unscrewed on one side. I continued using the appliance, planning on repairing it myself when l found the time. (I used to tinker around the garage with my dad when I was little and therefore, I have great repair skills in several areas.) Last week, I was standing in front of the stove when all of a sudden, the glass panel dropped from the door! It landed straight up on the floor and fell forward so the top edge of the glass landed on my toes (the toes that I had surgery on for six hammertoes last November and are still sore!). Needless to say, l was shocked that this happened, and even more so, I was grateful that it did not break or either of my two grandbabies were around at the time. Then, I looked at the glass and saw that it was attached to the door using only eight small pieces of double sided sticky mounting foam. I mean small! As I said before, idiot! Did they not think that the heat from the oven would eventually wear out the ability of the tape to do its job? I gave up reading after I found enough complaints about the mishaps with the glass on the oven doors to realize that there is a definite problem here. I did not see where the glass fell intact, as mine did. Therefore, I am suggesting that the exploding glass panels more than likely gave way, as mine did, and shattered when they hit the floor. Should there be a product recall for this? Absolutely! The question is how does a recall get put in motion? As others have stated, this could have been a horrible disaster had little ones been around. I pray that doesnt happen to anyone.
I just off the phone with Maytag and as expected the acted like they didnt
I just off the phone with Maytag and as expected the acted like they didnt know about the issue of fires and etc. Im a senior and also a widow. I have all Maytag appliances. But not anymore! My Maytag over the range microwave model number MMV4250AAW, would not shut off when I had it set to 1 minute on reheat. I unplugged it and now it wont come on at all even though the cord still has power. Dont buy Maytag! Maybe if they get messages from consumers, they might be interested in what we have to say.
Maytag Bravo XL - We bought the set about a year ago, after high recommenda
Maytag Bravo XL - We bought the set about a year ago, after high recommendations from the salesman at Best Buy. This washer does not clean clothes - they come out with soap & spots & white stuff, even after I use the deep water or the extra rinse cycles. These cycles take well over an hour. When they are finally finished, my clothes are twisted into ropes that have to be unwound & taken apart before putting in the dryer. I hate to think what its doing to more delicate clothing, getting stretched & tied up like that. This washer is awful - cant wait to get a new one. The dryer isnt much better - cant believe a $900 dryer doesnt have a steam refresh cycle! And the controls are so touchy - if you actually push them, they dont work. If you lightly hover over the button & barely breathe on it, it does - very strange.
First the dishwasher - Control board no longer works. Seen many people with
First the dishwasher - Control board no longer works. Seen many people with same problem. Dishwasher sitting there useless since cant afford to replace. Will cost as much as the purchase. Stove has defect between glass on oven door. Aqua clean feature is a farce and I feel vent at bottom of oven is asking for a disaster if any grease should spill in there. Maytag will not honor or admit any defects.
Havent even used the range yet and the paint is peeling off of the top. I h
Havent even used the range yet and the paint is peeling off of the top. I have had the repair guy out. The new top piece of the range arrived with peeling paint also. I put in a claim to have the range replaced and was told they would contact me in 24 to 48 hours. That never happened and so I called again. They said that they would call and, of course, it didnt happen. I paid $1,300 for a stove that looks horrible with the paint is peeling off of it. What kind of ** is Sears selling? Maytag is owned by Whirlpool and nobody wants to make this right.
I built my home and bought all Maytag appliances. The freezer and fridge kn
I built my home and bought all Maytag appliances. The freezer and fridge knock on wood have been repair free. Replaced control panel on stove for 400.00$. Washer after 2nd repair had to replace 600.00$. Dryer repaired once 95.00$. Replaced dishwasher with a new Maytag. After 2 1/2 years the control panel on my Maytag Dishwasher will not work. This is the 4th repair. I have paid for 2 repairs out of warranty. 380.00$ the last repair. I did request some help from Maytag. They said no... My dealer did only charge me for the parts.
I bought this range Nov 2019, beautiful range that’s it. Stove top scratc
I bought this range Nov 2019, beautiful range that’s it. Stove top scratches very easily and hard to clean. Oven racks rust, got them replaced on the guaranty they still rust. Oven dirty never gets clean, If I could afford it I would on the curbside. I wouldn’t even give it away. 3 oven in 48 years of marriage, worst oven ever.... Sure would like a full refund, I mean 1500. What a ripoff.
We have had our oven for seven years this past October 2015 and has now bee
We have had our oven for seven years this past October 2015 and has now been down for three weeks. Last February 2015 (8 months ago) we had to replace the bake igniter because the oven would not get up to temperature. The most recent incident happened a few days after Thanksgiving (2015), I was cooking dinner and noticed that the oven was not reaching desired temperature. I then opened the door to see if it was hot inside the oven and when I did it must have ignited making a huge poof and flames came out at me! Thank God my 12-year-old daughter had walked away from cooking with me to answer the telephone because the flames came out exactly where she had been standing!!!I contacted Maytag and explained what had happened and how we could have had an explosion or someone couldve burned. The first questions they did ask me was if anyone was injured or any damage to our house?!?! I was happy for that however, it also told me that this has happened before! They called the Maytag repairman in my area and supposedly made it a priority call in which he could not come until 12/10 which was two weeks after this happened. Therefore, my husband and I contacted a different appliance man who came out and told us it was the temperature sensor. Since fixing it, the oven works ok and cooks properly however, when initially lighting/igniting it is extremely loud and makes a very large/huge poof! Its as if the oven is filling up with gas and eventually lighting! The other night when I lit it to show my husband it was so loud that it rattled the door and he immediately turned off the gas to it. I googled this and it said that its basically a mini explosion where the oven is filling with gas and then igniting! Its to the point that we could lose everything we have worked for just to make a meal! We spend over a thousand dollars on our beautiful stainless steel convect oven. Its gorgeous and when working works great however, Im petrified to use it now because Im scared to being burned or exploding! Now we start over and yesterday on Sunday I contacted the original Maytag repairman who said to call back Maytag again and hell come immediately. Maytag originally told me on the phone that they would cover labor and the service call however, ironically enough they did not write that in the dispatch order! Im outraged! What will it take before its safe for our family and home! My husband is ready to junk it and buy a GE however, we do not have the money especially before Christmas to do so. Oh and let me add that the first week we had the oven we had to call them for the window seal to be replaced because it was hanging. So now seven years after owning it and 10 months apart we are having major issues. What happens if its fixed and a year later it happens again? It could explode in our home!!! SCARED & IRATE WITH MAYTAG & WHIRLPOOL.
Received this Maytag dishwasher model MDW7749SBW1 as a gift from my son in
Received this Maytag dishwasher model MDW7749SBW1 as a gift from my son in June 2013 when my old dishwasher finally quit. January 2014, the soap/rinse aid dispenser did not work. Called Maytag and they sent repairman who replaced the part. Still did not work so repairman said another part was not communicating with the dispenser so he replaced that part. Worked fine. No charge since it was under warranty. Now its July 2014 and the touch panel doesnt work. Called for repair and was told since it is out of warranty, it will cost about $350 to repair. I called Maytag about this and said that I had a defective appliance. I was told that since I didnt buy the extended warranty, there was nothing they could do. I mentioned my last Maytag lasted 25 years and had only two minor repairs so I didnt see any reason to buy an extended warranty. I thought I was buying a good product. I was told shed register my complaint. Waiting for my repairman to come out tomorrow and see what he can do. I also have a Maytag stove. Wonder how long that will last?
I purchased a Maytag refrigerator from Home Depot 2 years ago and the first
I purchased a Maytag refrigerator from Home Depot 2 years ago and the first year I already had problems. The second year there was ice on the bottom freezer I called Maytag. They claim a technician needs to come out but cant tell me how much it is to come out for an estimate. After they come out they tell me how much it was. Everyday I have ice or water from the freezer. I had also purchased my stove which very easily has been all scratched and considering that I hardly ever cook, I figured it would look new for years. I will never buy another Maytag appliance!!!
We bought a Maytag range Nov 2013. My daughter has maytag appliance and sta
We bought a Maytag range Nov 2013. My daughter has maytag appliance and stand by maytag. We grew up with maytag. But those days are no longer. It is not about quality, it is about how many did we make, how many did we sell. I am very disappointed with my range. I tried several times to use my upper oven, in disbelief my lower oven was heating. This happened so much that I touch to make sure that the Correct oven is on. I also have problems with my knobs for my burners. I could not turn off burner after finished cooking. We had to unplug range and turn off gas, if we did not do that the burner would have remain burning. This very uncomfortable for us.I still believe in maytag. I am sure we have not talk to the right person. There is too much at stake for the company, too many complaints are bad for any business. I too am a victim, very disappointed, I wont give up. I have a warranty with home depot and they have been great. It is not their product but they sold it. I hope everyone with a lemon will get problems solved. We only want what we pay for, even manufacturer when they buy other products they want quality as well, we all do. Hoping everyone will be able to get justice. Thank you.
I have never had washing machine that caused this many headaches. The point
I have never had washing machine that caused this many headaches. The point of a machine is to save you time and energy washing by hand. When the cycle is over, the clothes are tightly spun together that we spend half an hour attempting to untie all the clothes that are woven together. The clothes come back to us in knots, or torn because of the rough nature this machine has created. I have never seen anything like this before and would gladly throw this piece of junk out. We are moving and it would create more headaches to deal with this at the moment. I read that the company had severe money problems and it was due to this very issue. I cant believe a company this well known would allow this to ever hit the market! To openly LIE to people and make money off a product that is faulty deserves the karma they get. Please stay away from this company and their rubbish machines they make and then sell. BUYER BEWARE!
Approx four months ago we got new stainless steel Maytag fridge, stove and
Approx four months ago we got new stainless steel Maytag fridge, stove and dishwasher. Terrible, terrible, terrible. The dishwasher rack was broken, and the parts are plastic and hardly any room on the racks. The fridge had the wrong hinges and doors on them. We have been waiting for four months to have them replaced. Today we checked with Maytag and still not coming. The fridge makes a very loud humming noise it almost shakes the floor. This was some sort of compressor problem. Now the fridge is having problems with the freezer. It is freezing up with frost everywhere. The stove is terrible. I waited an extra month to get a convection oven which I have had before and this one is terrible. The double oven is a great feature if they work. They take forever to heat and if you do anything with the food you have reset the temperature? The top is the worst for cooking as the only one that works fast is the boost but then it slows down and you have a hard time cooking the food. The black top is very very hard to clean. I have owned a Maytag washer and dryer for the last 34 years. They have been excellent. Since Whirlpool took over Maytag they seem to have run the name into the ground and all the good service and products they had built up are now ruined. I told my neighbor a few years ago to buy a Maytag washer and dryer and they did. They have had nothing but trouble and are now having to buy new ones but not Maytag. It is a shame that with all the technology that Maytag has built up over the years is now gone. If you look at all the terrible reviews I dont think Whirlpool will be in business much longer with products and service like this. I still have a fifties fridge for pop and beer and it is the best fridge ever with no problems and my last fridge in my garage, that I replaced with this Maytag is still better than this new fridge. The service man that came to fix the fridge said we had to build in the fridge to keep the noise down. How come they never had problems with Maytag products years ago. I feel its all about the almighty dollar. They only last a few years and you have to buy expensive warranty. If you made them properly you would not need warranty and they would last for years like before. If anyone knows if there is a class action suit against these companies let me know since all of us should not be ripped off and costing us time and money.
Oven worked ok for a year and went under right day after warranty expired.
Oven worked ok for a year and went under right day after warranty expired. I called factory-approved repair people in Brooklyn but was told repair would cost more than buy new oven. I contacted factory but got no help either.
On June 17, 2013, we purchased this over the stove microwave for my elderly
On June 17, 2013, we purchased this over the stove microwave for my elderly parents. They use it daily to heat their lunches. In December 2014, it would stop turning and finally in January 2015 it completely died... no heating and no turning. The technician quoted a repair at $200 when we only paid a little more to purchase it. I emailed Maytag to tell them that it was manufactured and purchased in 2013 with light use and that it should never have died in such a short period of time. An e-Solutions Specialist contacted me to tell me that they certainly understand my frustration, but that occasionally failures occur and that there was nothing they could do. I replied back that they could DO something because they were customer service and that was there job. No reply back yet, but after seeing so many of the same issues here, Im not holding my breath and I would never buy or recommend a Maytag product of any kind to anyone. I dont expect 15 years from an appliance, but I certainly think 18 months is just wrong.
After writing a polite but stern complaint to several of the executives at
After writing a polite but stern complaint to several of the executives at Maytag and Whirlpool we got a call from their executive assistant. She arranged to have a technician come out to our house and assess the installation. He found nothing wrong and Maytag replaced the control panel for free. The technician has seen numerous faulty electronic control panels, and not just with Maytag. He would not recommend a preferred make or model. He longed for the old mechanical timer switches, which we could no longer find in the newer models. With enough customer complaints maybe they will do something about the electronic control panel in the future.
We bought Maytag dishwasher and Fridge and Whirlpool stove, the dishwasher,
We bought Maytag dishwasher and Fridge and Whirlpool stove, the dishwasher, front panel came apart, the seal leak, the motor make a serious grinding noise, wheel on the interior racks were broken off easily. All of these parts will not be changed under the extended warranty by King & State, Whirlpool do not want to respond to our request for follow up. Neither is Leons Store where we bought these appliances. Only after 4 years of normal use.... Think about it! Kitchen Aid, Amana, Maytag, Whirlpool, latest Kenmore same products. BBB is not helping resolving these issues, their method is wait and see. Stay away from those companies. As Info: if you need to rinse by hand the dishes before setting them in the dishwasher...wash them much faster and better done.
I have a self cleaning Maytag electric stove. I discovered the self cleanin
I have a self cleaning Maytag electric stove. I discovered the self cleaning starts after so many times of using the oven. But the stove didnt give me warning of this when I put my Thanksgiving turkey in the oven. Halfway through cooking, the oven door locked and went into cleaning mode which scorched my turkey and could have possibly caused a house fire. Also, my top burners have a mind of their own, while cooking they turn up on their own. This stove is very dangerous.
We purchased a Maytag dishwasher MBD7749AWM on 03/15/12 from Home Depot. Th
We purchased a Maytag dishwasher MBD7749AWM on 03/15/12 from Home Depot. The control panel went out on 01/24/12 under warranty. The unit was down approximately 2 weeks waiting for parts and a second service call. Just six months later (approximately 08/05/12), the control panel failed again. Thinking that a trusted American, iconic industry leader such as Maytag would stand behind their product, I called for what I thought would be a covered repair. I explained to a supervisor that their panels have not made it 1 year in service. She assured me there were no out of the ordinary problems with the panels for my model dishwasher in one breath, then stated they were out of parts and on backorder for three weeks. Now the truth comes out, further telling me that the unit is out of warranty and nothing can be done short of sending out a repairman, that I would be responsible for parts and service. After further discussion, she reluctantly agreed to send me the part for free if I arrange the installation and told me that it was very simple to install. When the part finally showed up on my doorstep with no paperwork, it was wrong. When I called and complained for waiting 3 weeks for the wrong part because there was no quality control in their parts and shipping department, all they could do was say sorry. They told me just to keep the part they sent and they would send the correct part. I begged that they ship the correct part overnight and they adamantly stated that was not an option. Maytag stipulates their process only allows ground shipping from FedEx per their contract. Knowing I had no other option, I agreed and waited for 5-day ground. The part showed up 13 days later and delivered by USPS. Apparently, I was lied to again and the left hand has no idea what the right hand is doing. Apparently, Maytag/Whirlpool have an inadequate and poorly trained quality control system in place and their manufacturing and electronic divisions are surly lacking a strong management team needed to go in and clean house. Instead, the whole mess they have contributed to continues to haunt Maytag has continued to be made to believe its okay to produce subpar products while continuing the complete demises of a once trusted American, iconic industry leader all while living on the Lorals of twenty years past.Whirlpool would do itself and this country a huge service by just letting this brand die and thrown on the heaps of scrap steel headed for China where maybe they can copy and fix what they were not capable of.
Ive had my Maytag oven for about 5 years and the oven and burners are still
Ive had my Maytag oven for about 5 years and the oven and burners are still working perfectly. The problem is the light bulbs. One of the light bulbs has a rickety connection because I have to keep twisting the bulb every time I turn it on to keep the light on. My other light bulb burned out and Im not replacing it because Im concerned the problem is in the electrical part where I screw it in, not the bulb itself, so Im leaving it off and am using the other annoying bulb and I installed a lamp under the counter to compensate for the missing light from the other stove bulb. The most important part of the oven are the cooking features so even though the bulb situation is annoying, it cooking features perform well.
Purchased my Maytag range/oven 14 years ago and it still works to this day.
Purchased my Maytag range/oven 14 years ago and it still works to this day. I had to replace both oven heating elements. I am a do it yourselfer, took me less than 5min to replace both. The cook top is easy to clean. As long as you take care of it, it should last you a long time.
Have had this problem since week 2 of ownership. Even on the lowest setting
Have had this problem since week 2 of ownership. Even on the lowest setting, food in the fridge section is freezing and Im having to throw out fresh produce weekly. Called Whirlpool service since under warranty. The very nice service man replaced the thermostat. Only a little bit better as the temps do not range quite as extreme - only 25-46 now! I am now waiting once more for a service appointment, at least 10 days. Plus in Massachusetts they will only give you a 8-5 service window. They give a robocall the night before and you are given a 8-12 or a 1-4 time for your appointment. I also have had trouble with the meat drawer falling out of the track because the upper shelf bows with the weight of a normal amount of stuff. Now the bracket has cracked and the meat drawer no longer stays on the track when it pulled out partially (such as when you need to reach in and get something). Same thing happens with the lower drawer on the right side although the bracket hasnt cracked.
Purchased a Maytag Electric Range on Jan/9/2016 and delivered Jan 12/2016.
Purchased a Maytag Electric Range on Jan/9/2016 and delivered Jan 12/2016. To start the Aqua Steam clean is for the birds. Does not clean worth a darn. Model MER8600DH cost $823.33 and I thought this unit was awesome until December 2018. The oven makes loud bangs and it’s not metal contracting or whatever. I stopped using my oven. Tonight my top burner started snapping like an arc or short. Yup that’s it for me. I was thinking of buying a Maytag Gas Range as I was brought up on gas and I have a plumber coming this weekend to plumb for Natural Gas but after reading all the negativity on the gas ranges as well I absolutely will not be buying a Maytag now or ever! I expected more from Maytag. :(
Maytag Quiet Series 400. Only good thing is the 3 spray arms. The racks are
Maytag Quiet Series 400. Only good thing is the 3 spray arms. The racks are arranged in the worst configuration so you cannot fit many dishes in. The controls are extremely confusing. They do not seem to work in a logical way. The manual is of little help in figuring out how to operate the machine. I dont use the drying feature, so the only options on the panel that work together are Normal and Hi Temp Wash. Ive never had a dishwasher that took 2 hours to wash, but the settings dont allow for a smaller load or shorter time. The rinse agent receptacle is confusing and difficult to understand and use. Way too complicated compared to earlier dishwashers that Ive used. Would not buy this one again.
Major issues with the Aqua Lift Range. Takes forever to preheat the oven, 1
Major issues with the Aqua Lift Range. Takes forever to preheat the oven, 15-20 minutes to reach 375 f- 400 f. Aqua clean cycle not efficient and does not clean at all. The stove top is impossible to select and keep the heat consistent. When adjusting the heat up or down when you slightly move the dial it overreacts. When moved the heat sways may more than selected. The fridge works well but the bottom drawer is way too flimsy and it wont last a long time as it will crack. This is our first purchase of Maytag appliances and it will be our last. Our old 10-year-old stove worked much better than this one. Sincerely, Russell ** & Linda **, e-mail= **
Our product was purchased with our Condo. We have had it for 6 months &
Our product was purchased with our Condo. We have had it for 6 months & the first time I called someone was for the oven door being so terribly hot. I was told that was normal. Then I tried the cleaning of it & you would never know anything had been done. It would take a heck of a lot of elbow grease to get the marks off & I dont have the strength or time to be doing that. I had someone come again & he said to do it again, which I did & it still was not clean. I have done it a 3rd time now & still no better. I think this product is a total piece of junk & would not recommend it to anyone. I am a very unhappy customer & will never purchase another MAYTAG product.
Maytag range model mer8875ws - Glass top broke on brand new oven over most
Maytag range model mer8875ws - Glass top broke on brand new oven over most used burner then glass spider lined out from there. Wife called Maytag and they told her that it broke from the impact of something dropping on it. I guess the man was psychic because he had no picture of SO CALLED IMPACT SITE. Now they wont replace or fix range, ** Maytag. Paid 699 for range they want to charge me 900 to fix. MMOOORROOONNSS! Like ** thats how big business treats everyone now. Thats how big business treats people these days.
We (family of 2) purchased our Maytag Bravo XL Washing Machine Model#MVWB88
We (family of 2) purchased our Maytag Bravo XL Washing Machine Model#MVWB880BW in Nov. 2013 for over $700.00. Last week, Dec. 2019, the washer would not finish the rinse/spin cycle. The clothes were still wet. I researched troubleshooting in the Maytag booklet included with the machine and tried everything. It still showed an OL on the readout. It was not overloaded as I only had 3 towels, 3 washcloths, and 3 hand towels in the washer. I tried just the rinse/spin cycle alone to get the water out of the clothes, but they remained wet, and the OH still appeared on the machine. When I called the place where we bought it, they suggested unplugging it, waiting and plugging it back into the outlet to possibly reset the machine. That seemed to work for 1 very small washload. The next day, I tried washing again and the OH appeared with the clothes still being wet. We had a repair person come out. The service call/diagnostic of $116.98 plus repairs of $304.41 plus $95.00 to install of the new Motor Control Board. I feel that cost is excessive for only 6 years of service. Before we bought this machine in 2013, I had a Maytag which lasted over 20 years with NO problems. I always thought Maytag was the best washer, but this experience has proven to change my mind. We went out and bought another washer rather than replacing the board not knowing how long the new one would last. Needless to say, we did not buy another Maytag. I do not feel I can trust the Maytag products anymore. After this experience, I did more research on the Direct Drive used in this particular model washing machine and found that it had been problematic. I would have thought Maytag would have offered a recall to avoid these costs/problems and avoid dissatisfied customers. Along with the original purchase of the Maytag washer in 2013, we did buy the matching dryer and are hoping the dryer will last longer than the washer. We shall see.... This has been an unexpected and expensive lesson.
I purchased a Maytag built-in microwave and oven combo in 2005 for my newly
I purchased a Maytag built-in microwave and oven combo in 2005 for my newly built home, but I did not move into the house until 2008. So the appliance has only been used for 3 years. The microwave stopped heating after only 3 years of use, which was for microwave popcorn mostly. I also purchased, at the same time, a Maytag cooktop. The knobs had to be replaced, a dishwasher, a rack and utensil holder had to be replaced and a washer dryer that doesnt work properly. I also purchased a side-by-side refrigerator which is okay so far. Im very disappointed in their appliances and they were expensive.
Our circuit board has went out twice. The stove is not designed well. The o
Our circuit board has went out twice. The stove is not designed well. The oven vent sends hot air over the plastic panel / circuit board. It melts... The first one was under warranty and the second, only three years later, was not. This is a very expensive part and Maytag will not even talk about giving me a discount.
My Maytag refrigerator, model number mff2557heb, serial number 10375839gv,
My Maytag refrigerator, model number mff2557heb, serial number 10375839gv, was purchased in 5/2005. Two weeks ago, this refrigerator stopped working. I called the Maytag technician and then right away came to my house and find out it is the compressor that needs to be replaced. He told me to search if it is under warranty. I searched in the internet Maytag compressor warranty and I found it and then called the Maytag representative. I told them I have found in their website that compressor of this Maytag is covered for 10 years but labor is not included. Then they asked me to fax it. I faxed the copy on 6/20 and they responded on 6/22. He said they received the copy and he said, Yes, it is covered for 10 years but you will shoulder the labor. So to make the story short, this Maytag representative scheduled Friday, 6/29 for the Maytag technician to fix my refrigerator. My husband did not go to work yesterday, 6/29, Friday, so he will be home for this Maytag tech. Maytag tech came at about 2pm yesterday and when he confirmed that it is the compressor that is the problem, he asked for the warranty paper. And when my husband present the proof, the copy of their warranty coverage that came from the Maytag website, he refused to work with my refrigerator because he said the one in the internet is not valid. It is really upsetting because I faxed the copy of it to them on 6/20/12 and they honored it. Thats why they arranged the technician to come to my house and then my husband did not work for them to work with our refrigerator and then asking me $79 for just saying that it is not covered by the warranty. I even gave them the model number and the serial number of the refrigerator so they can verify if it is covered. He said yes 10 years warranty on the compressor. In fact, two employees that I have spoken to both agreed that it is 10 years coverage except for the supervisor named Rachel. Her employees agreed to 10 years based on the paper that I have faxed them and it came from their website and they dont want to honor it after they sent the technician to my house. Thank you so much for your time and for reading about my grievances against Maytag employees.
I bought a Maytag MGR5605WW range on July 3, 2011 and it took till mid Augu
I bought a Maytag MGR5605WW range on July 3, 2011 and it took till mid August before I received it. Right away I noticed when I put a pan on the grates, I had to be careful so they did not slip off. Dangerous! Then I made a pizza, and when I pulled the rack out of the oven, the rack tipped down and the pizza slid down on the oven. Danger again! I went over to Menards and they gave me the number of A&E (1-800-771-3029). I called them when I got home and an A&E person said they would call me back. After a few more calls, no one ever called me back. I went back to Menards. They said I need to deal with Maytag. I am very concerned with the racks, and so is everyone else. They are cheaply made. Tonight I had a family member place the frozen turkey on the rack and it bowed down! Danger again. The grates have a few chips. This is a nightmare. What a piece of trash. I’m trying to get someone to respond. This stove is dangerous to my well-being, and I have no other choice but to use it.
Maytag Range Precision Touch Control 800 Electric Smoothtop - The racks in
Maytag Range Precision Touch Control 800 Electric Smoothtop - The racks in the oven fall down. I have replaced them with new ones but am having the same problem. I emailed my concerns to Maytag a few months ago but didnt get any response (so perhaps I didnt go to the right site). The oven was purchased in early 2008 and this is the only problem I have had with it. If I am extremely careful, I can bake cookies but if I try baking or roasting anything heavy, the racks fall. It is very frustrating but I was pleased, for lack of a better word, to see that someone else was having the same problem - at least I know it isnt just me. I will try contacting Maytag again.
The only complaint is the lights on the bottom quit working about a month a
The only complaint is the lights on the bottom quit working about a month after we purchased. It was nice to light up the stovetop when cooking. Now it’s slightly dark. I have gotten used to this. We spent about $8000 on all the matching Maytag appliances we purchased. I would love to replace all but not in the budget. I am a dissatisfied Maytag customer.
Range is at least 20 years old and everything still works w/o issues. Our m
Range is at least 20 years old and everything still works w/o issues. Our model has an upper level and a larger lower level that is a convection oven also. The top one heats up real fast which is great for quickly cooking and reheating. The lower one is large enough for everything else.
I purchased this five-burner gas stove two years ago. I have this stove rep
I purchased this five-burner gas stove two years ago. I have this stove repaired three times. The first and second problem with the stove is when I turned on the oven, it would never click on. This was a month after I purchased the stove. They sent someone over to correct the problem and that did not work. The third time someone came. He changed something in the oven and it started to work. After that, I continue to have trouble with the oven. When I have the top eyes on, the oven will not work. When I only turn on the oven, it will go to 350 only. It will cook for an half hour and then cut off. I smell gas in my house and my food is smelling like gas. I have stop using the oven. I did not purchase a stove to not use the oven. This is totally ridiculous!!! I am tired of this situation. Maytag needs to recall these ovens, so I can purchase an oven that works. I have thrown food away because it smells like gas - because the oven will cut off in the middle of cooking. I am very tired of this situation and when you call Maytag, their customer service is terrible. I will never buy Maytags products again. Please help.
Maytag Free Standing 30-inch Gas Range - In 2004 we bought our model MGR577
Maytag Free Standing 30-inch Gas Range - In 2004 we bought our model MGR5775QDS gas range with 5-burners because it offered the most BTU variety for the price: 1 burner with a high BTU (16K), 1 with low (5K), plus 2 in mid-range (9.5K) and 1 with 12K. Within half a year of using the oven, we turned on the self-cleaning function. Big mistake. One cleaning cycle later, our oven refused to ignite. The cleaning cycle burned out the ignition unit. Cant remember if its replacement then was under warranty but the repairman said this was a COMMON PROBLEM with Maytag and we best not use it EVER. In 2014 our cleaning lady mistakenly thinking she was doing us a favor, set the self-cleaning function. Once again, the ignition unit was destroyed. This time its replacement was $350 with part and labor. One and half months later, the oven is again non-functioning. This time our repair guy said the part is a very minor, inexpensive one BUT MAYTAG IS NO LONGER MAKING IT!!! The only way well get our oven back is if he can find another model and cannibalize it to fix ours. Are we disgruntled? Yes. Would we like to see a class action suit against Maytag for knowingly manufacturing a gas range with a malfunctioning self-cleaning unit that destroys oven parts? Yes. Will we ever again buy Maytag? Not on your life. A once stellar manufacturer gone down the tubes with a growing reputation for making junk. American-made appliances mean zip these days. Thank you for nothing, Maytag.
