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Maytag Distancia Garantia
Maytag home products include a range of powerful kitchen and laundry appliances and HVAC systems that are built to last. On the rare occasion that a broken machine derails your daily routine, you need a warranty to cover your Maytag product.
Manufacturer€s warranty € This warranty only covers appliances and electronics manufactured under a specific brand. For example, Maytag appliances or parts may be covered for several years under a Maytag manufacturer€s warranty.
Extended warranty € Manufacturers and third-party providers often offer extended warranties, which are extended service contracts that protect you after the Maytag appliance warranty expires.
Home warranty € This is a service contract that covers regular wear and tear of major home appliances regardless of brand name or age. It€s different than home insurance, as it doesn€t cover events that may damage an appliance. Instead, it€s meant to help pay for repairs that are anticipated in the long term.
Homeowners insurance € Homeowners insurance is a required form of insurance coverage that is specific to structural damage or property loss caused by theft, natural disasters, and specific occurrences.
LIMITED WARRANTY
For one year from the date of purchase, when this major appliance is operated and maintained according to instructions attached to or furnished with the product, the Maytag brand of Whirlpool Corporation or Whirlpool Canada LP (hereafter €Maytag€) will pay for factory specified parts and repair labor to correct defects in materials or workmanship. Service must be provided by a Maytag designated service company. This limited warranty is valid only in the United States or Canada and applies only when the major appliance is used in the country in which it was purchased. Outside the 50 United States and Canada, this limited warranty does not apply. Proof of original purchase date is required to obtain service under this limited warranty.
ITEMS EXCLUDED FROM WARRANTY
This limited warranty does not cover:
1. Service calls to correct the installation of your major appliance, to instruct you on how to use your major appliance, to replace or repair house fuses, or to correct house wiring or plumbing.
2. Service calls to repair or replace appliance light bulbs, air filters, or water filters. Consumable parts are excluded from warranty coverage.
3. Repairs when your major appliance is used for other than normal, single-family household use or when it is used in a manner that is contrary to published user or operator instructions and/or installation instructions.
4. Damage resulting from accident, alteration, misuse, abuse, fire, flood, acts of God, improper installation, installation not in accordance with electrical or plumbing codes, or use of consumables or cleaning products not approved by Maytag.
5. Cosmetic damage, including scratches, dents, chips, or other damage to the finish of your major appliance, unless such damage results from defects in materials or workmanship and is reported to Maytag within 30 days from the date of purchase.
6. Any food loss due to refrigerator or freezer product failures.
7. Costs associated with the removal from the home of your major appliance for repairs. This major appliance is designed to be repaired in the home and only in-home service is covered by this warranty.
8. Repairs to parts or systems resulting from unauthorized modifications made to the appliance.
9. Expenses for travel and transportation for product service if your major appliance is located in a remote area where service by an authorized Maytag servicer is not available.
10. The removal and reinstallation of your major appliance if it is installed in an inaccessible location or is not installed in accordance with published installation instructions.
11. Major appliances with original model/serial numbers that have been removed, altered, or cannot be easily determined. This warranty is void if the factory-applied serial number has been altered or removed from your major appliance. The cost of repair or replacement under these excluded circumstances shall be borne by the customer
DISCLAIMER OF IMPLIED WARRANTIES; LIMITATION OF REMEDIES
THE CUSTOMER'S SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN. IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO ONE YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW. MAYTAG SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. SOME STATES AND PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, OR LIMITATIONS ON THE DURATION OF IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS, SO THESE EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE OR PROVINCE TO PROVINCE.
If outside the 50 United States and Canada, contact your authorized Maytag dealer to determine if another warranty applies.
SOURCE: https://www.maytag.com/content/dam/global/documents/201202/warranty-W10419382-W.pdf
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Maytag Refrigerador Códigos de error, Maytag Distancia Códigos de error, Maytag Lavadora Códigos de error, Maytag Secadora Códigos de error, Maytag Microonda Códigos de error, Maytag Lavaplatos Códigos de error,
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Maytag Distancia Garantia
Maytag Gemini - This is a double oven which I purchased in 2010. 2 days ago Apr 13, 2015, the outside glass in the bottom oven simply exploded. The oven was in use at the time. It blew the side brackets off and glass was spread into my dining room as well as a mess in the kitchen. Maytag was supposed to send repairman today. Have waited all day and finally called repair company. They knew nothing of the repair and supposedly will contact Maytag and call me tomorrow. We will see. In the meantime has anyone else had this problem?
We updated our kitchen appliances in 2013 and purchased all from Home Depot. Purchased Maytag Refrigerator, free standing range and microwave. What a big mistake!!! Not one of them are worth what we paid for them. I just noticed that I was getting a (chemical) smell from inside our 6 year old 3 door model MFI2670XEM5 refrigerator. Well being I know what refrigerant smells like I have a leak in the interior of unit. This is my final issue with Maytag and their so called great built appliances, I have had nothing but troubles since about 2 years after we purchased it.I guess what really surprises me is that unit is built by Whirlpool and has their name all over unit and I always had good luck in the past with the brand. This is one of several issues including rust on freezer door, broken plastic drawer frames to French door hinges broken, ice maker door issues. What a waste of my money that I spent on these and now after 6 years need to buy all new. IT WILL NOT BE Maytag or Whirlpool!!!
My model has 2 ovens which I love. A smaller one & a regular sized one. It also has a cooktop. The cooktop always has “marks” on it from the pots & pans. No matter how careful we are, the pots leave marks. We even bought new pots & they leave marks. Something that we do like is that 2 of the burners have “select a size” so these burners can be used for small or larger pots.
I purchased a Maytag stove model mer7765wb in December 2011. Now its November 2014. My display board caught on fire and its burn out. How can a Maytag product go out within 3yrs. I purchased it from Sears outlet. As Sears customer I am very disappointed in this product. Thank God I was in the kitchen to put out the fire.
I wish I had researched high efficiency washers before buying because of a name we trusted implicitly. Our washer does not get our clothes clean & cleaning it with Affresh is not enough. I have never had to work so hard at getting clothes clean! Towels smell musty, stinky. My husbands sweaty workout & gardening clothes smell worse, even with subsequent washes & his shirts have white spots from the detergent not even being washed out. The rinse cycle water just washes out the bottom of the machine while the clothes are plastered against the side of the machine. I do not wash my husbands clothes with anyone elses or it all smells and if he washes them twice, they still have that odor that comes from being dank. Even if I stop the washer to arrange the clothes on the bottom so they will get rinsed properly (gotta wait two hours for a load to finish) I have bought every HE laundry detergent on the market, every odor remover, vinegar, baking soda, bleach. For a year Ive been chasing my tail to do the dance that I never had to do with a top loader agitator Maytag that we had for 7 years and never had to clean once, but used unscented detergent that got the worst smells and stains out without much thought. Even reviews that I read about their amended top loader with an agitator are not very good.
I bought the Washer and Dryer. All I can say about this washer is that it does not use water enough to be considered a commercial type of washer. Its balance is poor also for being so deep. I have to pour a bit of water on the clothes so the sensor thinks it’s a heavy load and do an extra rinse. And I saw that on a video regarding this washer trick. But I’m wasting more water cause I have to rearrange the clothes when done. I put the top ones on the bottom and start over. To me it’s a waste of effort sometimes I just go to the laundromat. They should consider their products if we all are complaining about this they should really do something. To me the washer is really useless.
The ceramic coating on the interior of the oven cavity in the top oven, which I use the most (may actually happen to the lower oven in time) has cracked in the exact pattern of the hidden element. When I spoke to the salesperson at the store, he wasnt surprised and said that it will eventually bubble and rust!!! Called customer service and was informed they consider this an aesthetic issue with no fix!!! They will not offer any remedy or compensation. Are you kidding me!!!
I remodeled my kitchen last year. I purchased a stove, a dishwasher and a built-in microwave. Two days ago, I was trying to cook rice in the microwave. I changed the heat to 50% to cook the rice, started to cook and I heard this awful noise like a shot gun went off in the kitchen but the microwave was still going, I opened the microwave door and then I turned on the microwave again. At that time, it started to rattle on top of the microwave and shorted out. Black smoke was come out and I saw fire coming from the same area on the right upper corner. I got up on a step that I have and blew away the flames which were not big but if I were not in the kitchen, it may have caused a fire. I got the microwave from Lowes. Since it is almost to the year that I bought this microwave, they offered to replace it at no cost to me. Im getting the same model but Im purchasing the 2-year warranty just in case. I was told by the Lowes salesperson that this was unusual and should not happen again. We will see; its very dangerous. I had microwaves that lasted more than 10 years and had no problems. Maytag, where are you building your appliances and what about your product reliability? If I knew this site before I bought my appliances, I would not have purchased Maytag.
I purchased a Maytag range with self-clean oven. Manual says to put 2 cups of water to self-clean and no cleaning is done. I called Maytag and they said it is environmentally friendly and the rest of baking stains I have to scrub myself. This is totally unacceptable. I also cannot clean with easy off, it will damage the inside of the oven according to Maytag customer service. I do a lot of baking. What am I supposed to do now, live and cook with a dirty oven! Ugh!
The Aqua lift cleaning system is a complete joke. Have had to replace oven light bulb 6 times in 11 months. Control panel is completely discolored. Expected far more from a Maytag product.
I bought this over the range Maytag microwave model MMV4205DH-1 5 months ago and today a hairline crack appeared alongside the door handle. I called Maytag to find out how I can get this repaired since, as time progresses, it will become worse due to using the handle to open and close the microwave. I was told this was a cosmetic warranty which expired after 30 days. They would fix it only if the microwave couldnt be opened. Apparently, the handle can become loose but as long as the door opens, they wont do anything.I bought Maytag because of their supposed reputation. Im so glad this happened with my $300 microwave as we were getting ready to replace our washer and dryer and were looking at Maytags. Good to know they dont back their products before I spend several thousand dollars on a washer and dryer. I will NEVER purchase another Maytag. My $120 generic microwave lasted 10 years and I gave it to my son and it is still going strong.
Oven was purchased and put in May 2014. I have not be able to use. The oven temperature is off. If the oven is used at 500 degrees the temperature is really 900. I thought I had a gas leak because I got a bad headache because of the smell. The gas co told me to get a repair person to look at it. Maytag has been horrible to deal with. I have taken 3 separate days off trying to get it fixed. The last Maytag repair man had the nerve to ask me where the gas line was. He shut the wrong off and had a gas leak in my house. I had to open all windows. He was supposed to come back the next day. He did not and I received no calls. I have paid for an oven that is dangerous that I cannot use. I feel Im being treated this way because I am an older woman. I will never buy another Maytag.
We purchased this double-oven range (model: MGT8775XW01) about 5-6 years ago. It came with some slight bubbling on the plate that the control knobs go through/are mounted onto. A few years later, the bubbling paint began to chip/peel off - revealing rust (its a white range). I bought some touch-up paint, but that didnt look very good. Now that entire plate is bubbling and peeling and makes the whole range look like crap. My wife swears well never buy another Maytag product...EVER! Shes ripped! I cant seem to find the replacement part to purchase. Lousy products!
I have a self cleaning Maytag electric stove. I discovered the self cleaning starts after so many times of using the oven. But the stove didnt give me warning of this when I put my Thanksgiving turkey in the oven. Halfway through cooking, the oven door locked and went into cleaning mode which scorched my turkey and could have possibly caused a house fire. Also, my top burners have a mind of their own, while cooking they turn up on their own. This stove is very dangerous.
I PURCHASED A WALL OVEN ABOUT 4 months ago. Used the self cleaning, oven blew fuse and some other part, had to wait for almost 2 weeks for repair because of self cleaning liner is now peeling and leaving fine particles. Maytag said it was ok, they would not replace, the liner doesnt have a replacement part so Im going to have to buy a new oven to feel safe for my family meal.
I have always stored clean dishtowels and oven mitts in the storage drawer of my ovens (for over 50 years). I bought a new Maytag (2 days old) and was cooking in the oven tonight. I opened the drawer to get a mitt and it was on fire!! I am shocked. How dangerous is that! I looked over the manual and there is nothing that says towels cannot be stored in the drawer. It was literally on fire. I emptied the contents of the drawer into the sink. Has anyone else had this problem?
Maytag washer, dryer, oven, microwave over-the-range - all crapped out in four years. I will never buy or recommend Maytag. I believed them to be one of the best brands but apparently theyve learned a few too many shortcuts.
Our Bravos model mvwx0600xw0 is 5 years old. I have been dealing with the clothes getting tangled, dark colors full of lint and streaked since I had the machine. Recently the lid lock light has been blinking with 11 minutes left in the cycle. I thought maybe it was off balance, so I stopped the cycle and rearranged everything. Same thing happened again with the lid on the drain and spin cycle. After reading all the other reviews, I realize it is not worth fixing. So long Maytag. It was good knowing you when you sold quality!
After writing a polite but stern complaint to several of the executives at Maytag and Whirlpool we got a call from their executive assistant. She arranged to have a technician come out to our house and assess the installation. He found nothing wrong and Maytag replaced the control panel for free. The technician has seen numerous faulty electronic control panels, and not just with Maytag. He would not recommend a preferred make or model. He longed for the old mechanical timer switches, which we could no longer find in the newer models. With enough customer complaints maybe they will do something about the electronic control panel in the future.
Bought a stove in May of 2014. In July of 2014 we noticed a 1x6 stain inside the glass of the oven door. I called Maytag and they stated only 30 day warranty on cosmetic flaws. I said this was not there when we bought it. They asked if anything had boiled over because if liquids get in the vents on the oven door it can get in between the glass. I stated no, only cleaned with Stainless steel clear. They stated most likely when I sprayed the door it ran down in between the glass. I said that is a flaw. They said, no the vents are there to allow heat out. I asked if they also were designed to let liquids inside the glass, they said no, I said design flaw. They will do nothing. I also pointed out that nowhere in the owners manual is there a reference to this possibly happening. Our sons in laws have a 3 year old LG stainless steel with vents and have never had this problem. Maytag will not stand behind their products even when they are the ones at fault. Buy a different brand.
The top of the range has blistered and has worn off. It cannot be cleaned. I spoke to a Maytag representative and was told to try and use magic eraser to clean around the burners. This did not work. The model number is mgr7775xs. Is there any solution to this problem. My range looks terrible.
I’ve had this new stove just over a week. Used 3 times (I just moved). I have cooked on staying already on the ceramic top. I’ve had a ceramic top stove for over 20 years with barely a mark in it. Terrible. I’ve left a message with the store with no reply.
Have been very disappointed. The burners keep going out. The repairman said a bug could crawl on the element and break it. Then the temperature on burner on it works from med to high and any lower no heat. The dual burner is now backwards. The oven handle keeps falling off. Worst range I ever had and I thought it was a step up to Maytag.
MER8700DH - Within 6 months, left rear burner stopped working and Maytag repaired it under warranty. Within next 6 months, and just before end of warranty, right front burner stopped working and again Maytag covered it under warranty. Within the second year of ownership, the oven was not working correctly and Maytag refused to cover it because it was off warranty. So I called a local appliance repair company who gave me an estimate of over $300 to repair it and basically advised against repair stating that this stove was a piece of junk. So I replaced it with a GE and junked the old one before it was even two years old. I filed a complaint with Maytag. At first they said they would go half on the labor, but then they said I should have bought the extended warranty and refused all further help.
I thought I was safe in buying Maytag for all of my appliances in my new kitchen. I bought a double wall oven Maytag MEW6630DDS. I bought it in late 2010 and have had no issues until August of 2018. I rarely use the bottom but used it in August of this year to cook cupcakes. After baking them and leaving the kitchen for a short while I heard a loud explosive, shattering sound. I walked to the kitchen to see that the bottom oven door had shattered into a million pieces. Thank the good Lord that I was not near it. I contacted Maytag to see if there was a reason it would have done this. They said that there had not been a recall. They sent a repairman at no cost to look at it. He came, took it apart and had no reason for why it would have done this. He left it in pieces and said that he was ordering the replacement door. Maytag advised us to turn off the breaker to the oven. After a month without ovens, the repairman called and said that the part had been discontinued. HA! You think?!? It has the potential to explode. It should have been recalled, not just discontinued. Maytag offered us 20% off a new set of $3000 wall ovens or $150 to pick ours up for disposal. Talk about saving the company money and screwing over the unlucky recipient of a defective product. They ought to be ashamed. I am going to have to replace the broken glass with aftermarket glass. What is going to happen when I use the self cleaning option? What happens when the top door explodes. I am scared to use my very expensive wall ovens that I thought would last at least 10 years. Shaneka at Whirlpool said that people have appliances fail all the time and just have to buy replacements. Do all of them have to replace ovens because doors explode for no reason? I am not the only one this has happened to. I have found several other complaints of this on the internet. Why did they discontinue these door? I wonder.
We purchased the Maytag MDB8959SAS0 dishwasher about 2.5 years ago. A couple of days ago, the lights on the control panel started blinking and beeping erratically. I contacted Maytag and they said the control board likely needs to be replaced to the tune of around $250, not including labor! We spent $800 on this dishwasher and it cant even last 3 years?? Ridiculous. The only other advice the service rep. had was that we should have bought the extended warranty. Gee, thanks. I guess with Maytag, you really DO need that extended warranty because their products are junk. I think I will just scrap this dishwasher and go with a Bosch. We also have a Maytag range that needed servicing after owning it for only 18 mos. And a Maytag dryer that needed servicing after a month (at least that was under warranty). I will NEVER buy a Maytag product again... they are complete junk.
This review is for a Maytag Gemini MGT8775XW 30 Freestanding Double-Oven Gas Range w/ 5 Burners. I cannot believe the amount of problems I have had from this $2000+ range. Within just a few weeks of getting it, the paint started scratching off the surfaces nearest the heat. Then, the plastic cover over the digital display and controls bubbled up due to the heat of the broiler being in use. They designed it so that the heat escapes from the oven right in front of the control panel, so when you want to adjust temperatures on the control panel, you chance getting burnt from the hot air every time.The very worst design are the manual knobs for the burners on the front. They are at an angle, and if you look at the oven straight on, you see they are higher than the burner surface. A hot pan that overhangs the burner cooks the knobs. The plastic interior of the knob lacks any kind of heat resistance and actually starts to turn soft, keeping you from being able to turn off the burner at all!Most dangerous of all, the knobs are frighteningly easy to bump, pouring gas into your house. We have had this problem multiple times. Today, my dog must have wanted to investigate the top of the stove, because when I came home, the burner was on, had burnt through a pot on the stove, and was just at the ignition point for an item sitting next to the stove. If I had come home 15 minutes later, my house would be in flames right now. I am having to air out my home as I type this. I am DONE with this dangerous oven and will be shopping for a new one, and it certainly wont be Maytag.
I bought Tapan gas stove last year, but all your ranges have a problem. Whenever we clean the range, it never goes straight stay up ,even when I bought from Lowes Store and I told them they said that defect from manufacturer. You have to correct your manufacturers defect, I want an answer as soon as possible. Thank you.
I bought my maytag stove model MGR7662WS on January 30, 2011 and have had it serviced 3 times... same problem. I set oven to 350 degrees, put food in oven and later check on food only to find the temperature reads 350 but the oven is cold. Food is not cooked and it smells like gas. I turn it off and turn it back on and it does not turn on most of the time. Service guy keeps replacing parts and says he will replace the same part he just replaced last week. He says sometimes the part comes out defective. I think the stove is defective and I have thrown away so much food because it does not finish cooking and smells like gas. Its so frustrating because my Thanksgiving was ruined two years in a row due to turkey not cooking.
We bought a new Maytag electric range from a local dealer three years ago. The oven element quit working, which shorted out the motherboard that controls the entire range. The cost of repair was $500 for the element, motherboard and installation. We have owned other brands that lasted 20 years and worked fine with no repairs. My folks have used Maytag for over 50 years with no problems. Who and where is this junk manufactured now? China? I will never buy another Maytag product!
I purchased a Maytag Electric Range (Model: MER7662WS1) at Lowes in February 2011. After few months, we found many rusty areas on the stainless oven door and on the stainless drawer.On 9/8, I called Maytag at 1-800-688-9900 to complain that stainless steel is not supposed to rust. A representative took the initiative to schedule A&E Factory Service to come to my house for a warranty repair, and assigned me an order # 40629499. I did not request for this service call and naturally, I regard this as a warranty service or a service of quality check of a product.On 9/19, a technician came to check the rusty area and confirmed that the stainless steel have rusted and the rust will eat through the panel. The technician called Maytag, and got the answer that Maytag will not pay for his visit because its not under warranty. The technician then checked the warranty manual, but could find not any statement that neither rust is cosmetic nor rust is not covered. The technician asked me to pay $132 for his five-minute checking service. I was so upset and called Denice at A&E Factory Service at 1-800-905-9505 to bill Maytag directly. She ignored my request and said that I should take it to Maytag.After a couple of hours waiting, holding and transferring, I explained to two Maytag customer service representatives my problem, only to get a Sorry, its not covered, its cosmetic, reply. I insisted talking to a manager and finally got Melinda at Care Solution Team. She, too, refused to waive the charge for me and claimed herself as a supervisor and decision maker and theres no one above her who could resolve this issue.I emphasized that A&E service call was authorized by Maytag, I did not order the service. Who would have thought that a service authorized by manufacturer is not covered under warranty? Besides, this representative failed to inform me that rust would not be covered, she should have known better. Therefore, I believe that the person who initiated the service call to A&E should be held accountable. But Melinda never wanted to agree with this logic and kept saying, We dont force customer to have home service. You are liable for the bill.She refused to pay for the service and forced me to pay the bill from the mistake they made. She even refused to give out the persons ID # and name of the person who called A&E. She only documented my complaint--whats the point of their documentation? If this is the tactic that Maytag is using to categorize rust as cosmetic (if rust can damage material, then you should not call it cosmetic), and ban customers from claiming the rust damage so they can use poor quality of stainless steel on their appliances to save the cost, then, it is dishonest to advertise that this oven is stainless.A representative even said that Maytag should have emailed me with the confirmation of service call and noted that its a non-warranty service. Also, A&E should have informed me before arrival that the service is not covered. All these were not true. First, I did not receive such email from Maytag or Whirlpool. If Maytag would have warned me with non-covered policy such as this, they should have the courtesy to call me in case the email was unreliably routed to spam box. A&E only informed me that they are coming the next day, but no such thing as telling me that the service will not be covered. Even their technician did not know about the non-covered issue, and had to call Maytag today to find out.Had the person who scheduled the service told me that the rust on the stainless panels is not covered under warranty, will I still allow the service call and agree to pay $132 for a five-minute checkup and watch the technician leave without performing any repair? I asked Melinda to let me talk to her supervisor but she said that theres no one who can talk to me, and the only way to appeal is to write to the companys executives. The address is: Whirlpool Corporate Office553 Benson Rd Benton Harbor, Michigan 49022. I doubt that an appeal will help me at all. I will take this matter to small claim court, I wont let them force me to pay the bill when I am not at fault.
We renovated our kitchen in 2008 and installed all Maytag appliances. We had purchased a Maytag dishwasher 3 years prior to the renovation-- that we kept. Well, the dishwasher was the first Maytag appliance to go. After replacing several cheap plastic parts on the dish racks (I resorted to use twist ties at one point to hold the racks together) the racks started to chip and rust, leaving stains on our dishes. The cost to replace the racks was about $150 so we just replaced the dishwasher (with a Bosch - so far, no problems!)Then, a couple of the igniters on our gas cooktop stopped working. Since they were the back burners that we didnt use much, we just used a match to light them and let it go. Next, one of the hinges on the double wall oven door snapped. This is a little concerning because the doors are heavy and will need to be replaced. And the final straw concerns our French door refrigerator. The control panel started flashing wildly and the ice door was opening and closing with a loud clicking sound. Of course this happened on a weekend so I looked online and found hundreds, if not thousands, of similar complaints. So I called Maytag and spent nearly an hour on the phone only to be told that my model number was not one of the recalled ones. I explained that my problem was exactly like the others and was told that the best they could do was offer me 50% off any parts. The service call and shipping would not be covered either. The Maytag representative that I spoke to tried to cheer me up by telling me that at least they had the part I would need in stock, unlike the recalled models. Those parts are discontinued and have to be specially manufactured and have a two month waiting period. The part is about $250 and add to that the shipping and service call and I am sure this is going to cost me several hundred dollars even with the discount on the part. Very, very disappointed. Never again will I buy Maytag, never again!
The right front heating element works at the high position only. The over doors viewing glass is too fragile. It shattered while positioning the range. Otherwise, there are no other issues with electric range.
Purchased new stove from Home Depot. Was delivered damaged after I opened it. Called Maytag and they cannot get a service man there to look at it. They keep on telling me I have a 30 day unconditional warranty, yet they cannot live up to their words. Absolutely amazing. Bought the Maytag because of the 10 year warranty. Do not waste your time. Buy locally at an appliance store not big box stores. Do not buy Maytag either - service is just a bunch of well qualified talkers and key punchers. Very poor buying experience.
The Bravos XL MCT Maytag commercial Technology is not a good machine. I noticed it within the first few weeks. I called Conns to request technical support but the technician they sent didnt solve the problem. I also called Maytag, they also sent a technician. He told me the same thing as the other guy. To use good quality detergent and to make sure the clothes are neatly arrange around the drums walls. Nothing works. My clothes dont get clean because they dont get wet. Theres lots of residuals and wrinkles all over them. Also, the machine takes way too long to finish a load of clothes. I did tried to return it, but Conns wouldnt take it back. I dont recommend this washing machine at all!
Everything in my house is Maytag. I assumed they were the best. My dishwasher went out after three years, and I replaced it with a Maytag. Now, my over the range microwave is not working. I will not replace it with Maytag. I expect my washer and dryer to be next.
I bought a Maytag 4452BDW stove, the more button is not working. I did my research and was not happy to see this is a common and reoccurring issue with Maytag Stoves. The expensive of the part that too often fails again along with the cost of the service man to repair it places the Maytag as low quality at a high price. I am hoping to see a company that stands behind its product by addressing this correctly and promptly. It would be a pleasure to have my faith restored as it should be by Maytag.
Refrigerator failed in less than 7 years. In August 2005, I purchased a new Maytag side-by-side refrigerator to match the Maytag appliances (stove, microwave and dishwasher) in the new house provided by builder. In October 2011, I called a repairman because of noise. The relay switch was replaced for $179. Now, I am told the compressor and defrost circuit board need to be replaced for over $700. I will never buy another Maytag appliance or Whirlpool. They make and sell crap and dont stand behind their crappy products.
Dishwasher Model MDB7749SBM1 - When I returned home from work today, I noticed the cancel drain button was on and the unit was continuing to try and drain but the dishes were not clean and the cascade pod was still inside the unit unused. I then proceeded to run another cycle to clean the dishes and what happened next simply amazed me. I pressed the jet clean button, tough scrub and 2 hour delay button and thought I was all set but the start/resume button would not engage or light up at all and subsequently the cancel/drain button lit up and the unit started draining. Now the control lock and start/resume button just flashes intermittently and wont disengage. I purchased my unit along with several other new Maytag appliances when I renovated my kitchen. I guess the microwave, stove and refrigerator is next -- unit are only 29 months old. Any assistance will be greatly appreciated. Im in deep ish I guess.
I have been on the chatline with Maytag customer service for two days, trying to enforce my warranty, which expires next week. My washer flooded my kitchen over the weekend, and I contacted Maytag to schedule the repair under the warranty. First, the woman, Aisha, looked up my registration, and confirmed that I was who I said I was, that my address and phone number had not changed, and told me that according to the records, the washer was purchased on 2/7/2011. Whats the problem? First, they wanted the model and serial numbers. I realized that this is important information in determining what machine needs what repairs, except there was not one sticker anywhere on my washer! Aisha said that the technician would not perform the repair, if the manufacturer did not install the model information properly on the machine. As if I had any control over the placement, or lack thereof, of proper ID for the washer. This was followed by a request for proof of purchase. I explained that I moved, and misplaced it, but I would have it emailed to me from the original purchaser. I was told that unless she could verify the proof of purchase, and the date of purchase, she could not schedule the repair under the warranty. This is despite the fact that not 5 minutes ago, she had just read this information from her computer! I asked her why would I register someone elses washer under my name and address? She didnt care. I told her I would have the receipt emailed the next day, and she stated that regardless of the date I requested, and scheduled the repair, if the actual repair took place after the expiration date of the warranty, it still would not be covered! I told her that makes no sense. I have no control over your scheduling issues. If you cant honor the warranty if the repair is made after the expiration date, then I need a date prior to that. I am entitled to the terms of the warranty, and intend to use them. Aisha said again that, without proper proof of purchase and purchase date, without proper tags on the washer, and if the repair takes after the expiration date, it would not be covered. I disconnected from her, and reconnected with another rep, who told me that some of the information Aisha gave was incorrect. I can schedule the repair, get the receipt and email it, or submit it through the chat, and regardless of when the repair was actually done, the warranty would still be honored. This person couldnt be sure what effect the lack of proper tags would have on that. My third re-entry into the chat was no better. I located a copy of the receipt in my email, and contacted the chat again. An almost amazing thing happened! This woman again confirmed all of the information Aisha recited last night, and was prepared to schedule the repair, without even asking about proof of purchase. This woman, Jennifer, was willing to schedule the repair, verify that it would be covered under the warranty, even if it was after the expiration date, because I had called and arranged the appointment before the expiration date, and she was willing to have the missing manufacture tags replaced. I had to ask her three times to review the email, and confirm that I had the correct receipt for the technician. I asked if the technician in the course of repairing the washer, had to remove the drainage hose, could he either replace it with a longer one, or add an extension, because according to Lowes at the time of installation, the hose they installed was supplied by the manufacturer, not them. Jennifer stated that since he was only there to repair the leak, and installation is not covered under the warranty, I would have to pay for him to replace the wrong hose, with the correct hose myself, even if he removes it! I told her that she needed to ensure that the technician absolutely did not remove the drainage hose from the back of the washer during his repair, because if he removes a part that is obviously the wrong part, and then replaces the wrong part after his repair, I would file a complaint every single place I possibly could. Why would a repair technician remove a part, determine that it is the wrong part, and then put it back! That is like a mechanic repairing the axle of a car, and discovering the brakes are bad, but since he is only there to repair the axle, he replaces the bad brakes after fixing the axle! He was going to be able to replace the missing manufacturer tags, though! This entire process took at least 3 hours and two days. To date, Maytag/Whirlpool is absolutely the worst company I have had to deal with, right after Sears, and ahead of AT&T. The consequences are that so far, Maytag refuses to have the technician replace the wrong hose with the correct hose, if he removes it in the course of repairing my washer.
Our range and oven are reliable and durable. Easy to clean and have lasted a long time. I do not regret spending a little extra money to have an appliance that has lasted a long time. The oven heats up at a standard rate. The self clean function is very thorough. I have a white set. I was worried they would stain with your typical spills that come along with cooking. However, They clean very easily.
This model MGR5875QDW range is very difficult to use. When you press broil for instance, the display says set. There is absolutely no indication of how to set. Therefore, no broil. The same thing happens when you try to use the clean function. It is virtually impossible to use the control panel; it is just too difficult. Therefore, most of the functions are not usable.The kicker though is that the handle comes off. During the extended warranty period, a technician came out and fixed it. The toughest part of this job is to get the oven door back on. I tried for 2 hours everything I could think of. Then, I got an idea to use Maytags live chat. They told me that I would have to call for service and pay for a service call to get the door back on. I told them that their clean cycle is too painful to use, so I am assuming I am not the only one who has removed the door to clean the oven. Pay for a service call every time I want to clean my oven or fix their defective handle design because the handle falls off every 2 years? That is not acceptable.
Maytag Oven MGR8670WS1 - Purchased in the Fall of 2011 (along with a fridge... also faulty the freezer stopped working within a year). Ive had the oven stop working twice (in 2012). This week (spring 2014) would be the third time. It seems to be a faulty ignitor already replaced having to be replaced yet again. I have never used such faulty appliances EVER and never AGAIN. This is absolutely ridiculous.
I bought this washer (Maytag HE) almost a year ago, and if I could redo my choice, I would not choose this machine. There is no separate spin cycle. Often items are left with quite a bit of water in at the end of the wash cycle (often literally dripping as you transfer to the dryer), and you cant just rearrange them in the washer and then spin again. The only option on the washer is to both rinse and spin, which almost never helps get out more water. So you then have a heavy load in the dryer, much longer dryer time, and higher utility bills to get some loads dry, especially bath towels, sheets, jeans, etc. The washer is large capacity, but if you fill it more than 1/2 to 2/3 full (depending on the heaviness of your items) the spin cycle definitely will not get nearly enough water out of the clothes. The lid on the washer is SLOPED!The most ridiculous design I have ever seen for a washer, everything you set on top, even for a moment - laundry detergent, folded clothes, wet clothes - ends up on the floor. And the lack of agitator means at the end of the cycle, some loads that contain a sheet or any large flat item (tablecloth, etc.) the rest of the items are captured below the larger flat item that is over them like a mushroom cap. You cant tell how long the items have been like that in the washer, but its hard to imagine they are getting properly cleaned and rinsed. You absolutely cannot use powder stain removers, especially OxiClean, unless you are using the oxi cycle (much longer than regular cycle) because with any other cycle you will have white cloudy patches on all your clothes and items where the powder dissolved in the water but did not rinse out. You have to manually scrub them out, as putting these items through another wash cycle does not remove all the spots.
Please Do NOT purchase the Maytag Aqua Lift Gas Range. It does not clean anything, you will pay more money for a cleaning oven that does not clean any grease or droppings if you cook. This is not an Oven for any one, or family that cooks large meals or has gatherings. I had the technicians at my house over 4 times and they confirmed that this oven is not a self cleaning oven. It doesnt get hot enough as your self cleaning ovens. And MAYTAG did not want to hear anything, basically not clean much, but advertised as a self cleaning oven. Having been a Maytag customer for years I will never buy a Maytag product again. And we need to support American made, but not when the consumer is misled.
I purchased my home in 2008 at which time I bought all brand new Maytag appliances, well the above the stove microwave Ive had to replace the door handle because it broke off and the oven I can only use the very top or bottom to cook on and I cant move them, otherwise the racks will fall through. I have burned myself numerous times as I cant pull the racks in or out and I found that out cooking dinner and when I pulled it out the rack fell through and my dinner went crashing down and splashed everywhere. Due to this fact I hardly ever use it. I contacted Maytag with no help, told me to buy new racks and those did the same thing so it was a $100. It seems as though the liner cant handle the self clean heat and if you look at my oven, the left side is pushed in. If anyone gets help with this issue please let me know. My model number is MERH865RAS serial # 14348133LX. Oh and my refrigerator is a side by side and I have had to have it repaired twice because my food kept thawing out. That model number is MSD2651KES serial 60869476LV all of these are Maytag products and were purchased brand new from Home Depot.
I purchased a Maytag over the range microwave a couple of years ago when I had my kitchen remodeled. I have had it repaired twice already. Each time, it cost over $150. I bought this product with confidence that it was a quality product. To say the least, I am very disappointed and I will never buy this brand again. My previous microwave lasted over 15 years without a single problem. The only reason that I got rid of it was to have matching appliances. It was not a Maytag. I am looking to buy a new microwave and I will be sure to look at the reviews to prevent being suckered again!
Dinner ruined again... I bought all brand new Maytag stove MERS755RAW, I can only use one area and that has cant move them, the racks fall through. I have burned myself time after time when attempting to pull the racks in or out. Friends arrived and when we pulled cooked dinner out the rack fell through and it was so hot I could not hold it causing the entire dinner to come crashing down and spilling everywhere. I along with my family cannot use it again. Can anyone assist or make a recommendation? New racks do not work as it appears that oven has expanded and the dimension have changed. Do they have a recall or safety repair bulletin?
I purchased this oven in April 2015. I have had nothing but problems with the unit. The temperature is off. I have had the probe replaced in July and will be done again next week (January 26, 2016). The AquaLift self-cleaning feature does not work. I ran the self-cleaning feature about 8 times and back to back on several occasions. The service providers stated that it really doesnt work and there is nothing they can do about it. The front of my oven, above the vent, is stained from the oven exhaust. They said there is nothing they can do about that either. The last service company that came out for a service call to check the oven temperature came without the proper tool to check the temperature and ended up snapping the propane line. I was given 6 month of a free extended warranty for my inconvenience and told that the company does not replace models. They will continue to come out and repair them. I will never buy another Maytag appliance again.
I bought a Maytag Range with the Aqualift feature 3 years ago. Worse purchase every, the oven clean option (Aqualift) is useless. It do not work at all, be prepared to spend hours cleaning. I followed manufacturers instructions and its useless, after running the cleaning cycle three times I gave up and starting cleaning for hours.
I researched gas ranges for a few months before choosing our Maytag gas range - it was on sale when we ordered it and it arrived within a couple of weeks. We wanted to buy local and were successful with price matching the sale price. I would recommend this range as it functions great and we totally love the larger oven door.
The steam/heat produced by the oven has made the electronic (digital) control panel buckle. Yes! This is a thousand-dollar (plus) stove, and it has warped, through no fault of mine. When I want to cook something, I press the keypad to enter the number of cooking degrees that I want. The problem is, the control board is not working correctly. Regardless of my typing in 350, it will default to 100 degrees and stay at 100.As a teacher, I do not have a huge income. I was disgusted with my recent repair estimate of $80 for a service call, and a quote of over $600 for the replacement part, plus some not-yet-determined labor installation costs. Calling the 800 phone number for Maytag connected me to some local people working as independent and overpriced contractors in Los Angeles, California. They are not MAYTAG employees, so they are not well-informed about the product.I miss the time when manufacturers stood by their products, and had factory-trained and authorized employees available to make repairs. I bought this monster Maytag stove from Lowes. I am disgusted with both companies. I have gone online to research buying my own part and hiring a local yokel to put it in. Most everyone I have encountered has been a rip-off artist. I am teaching your kids and grand kids to read and write, and you dont want to help me repair my stove without price-gouging. I can use the burners to some stove-top cooking. Life has become a hassle without being able to cook.
We bought this stove because of the self cleaning oven feature. What a ripoff! The Aqualift technology simply does not do the job that it is supposed to do. As the lady of the house says, Self cleaning means clean it yourself. Whoever engineered this thing needs to go back to school. Adding insult to injury, we have adjusted the oven temperature to its highest and it still cooks so low that a cake has to be cooked for half as long again than the recipe calls for or the middle of it is still raw. We would like to sell the stove but would hate to burden someone else with this piece of junk.
I purchased a Neptune set in the late 90s when they first came on the market. I remember my delight - after the first use my clothes looked like new. Most impressive was I never needed to iron anything. Incredible. After 20 years of maintenance free operation, I finally decided they were getting too loud and was afraid theyd break down and spill water. Of course, I bought the latest version of Neptune again. What a disappointment. These machines are terrible. My clothes come out a wadded up, wrinkled mess. I have tried every recommendation in the book - the wrinkle free, the steam fresh, you name it. I have never ironed more iron free clothes before. Its added hours a week to my chores and we all look a frumpled mess. I really regret my choice. Strange that I cant wait for these new machines to break down so I can justify a do-over.
I purchased a Maytag built-in microwave and oven combo in 2005 for my newly built home, but I did not move into the house until 2008. So the appliance has only been used for 3 years. The microwave stopped heating after only 3 years of use, which was for microwave popcorn mostly. I also purchased, at the same time, a Maytag cooktop. The knobs had to be replaced, a dishwasher, a rack and utensil holder had to be replaced and a washer dryer that doesnt work properly. I also purchased a side-by-side refrigerator which is okay so far. Im very disappointed in their appliances and they were expensive.
Our home has seven Maytag appliances: an upstairs kitchen, downstairs suite and laundry room. All were brand new six years ago and what we thought to be good quality by the price we paid for them. We have lived to regret ever dropping a cent into Maytags business account, as we have had nothing but trouble with them. We dont have small kids or teenagers abusing them. Its just us and a very responsible single adult downstairs. And every time we turn around, one of them is costing us nothing but money and grief. Our first problems began with our upstairs fridge when it was only two years old. At that time, it cost us $400 and since then, it just goes on and on. Last week, our downstairs fridge quit, and today, our upstairs one quit. We have had work done on our range, as well as our washing machine and dishwasher. If you are thinking of buying a Maytag appliance, dont, unless you like to throw away your money. I couldnt believe when I looked up Consumer Reviews on Maytag appliances tonight that I would find only 1 out of 5 stars, and read all the terrible reviews written by angry consumers. Well, add me to the list because I will never buy another appliance from Maytag again, and am beginning to think its time to sell this house to get rid of these stupid, useless, pieces of ** Maytag appliances! Sorry, people, but I cant afford to keep replacing them!
Have had this problem since week 2 of ownership. Even on the lowest setting, food in the fridge section is freezing and Im having to throw out fresh produce weekly. Called Whirlpool service since under warranty. The very nice service man replaced the thermostat. Only a little bit better as the temps do not range quite as extreme - only 25-46 now! I am now waiting once more for a service appointment, at least 10 days. Plus in Massachusetts they will only give you a 8-5 service window. They give a robocall the night before and you are given a 8-12 or a 1-4 time for your appointment. I also have had trouble with the meat drawer falling out of the track because the upper shelf bows with the weight of a normal amount of stuff. Now the bracket has cracked and the meat drawer no longer stays on the track when it pulled out partially (such as when you need to reach in and get something). Same thing happens with the lower drawer on the right side although the bracket hasnt cracked.
I purchased a french door Maytag refrigerator in Dec. 2009. We have never had decent ice. Icemaker is in the door and the seal does not keep the ice cavity cold enough. After many, many service calls and a replacement refrigerator, I was told to dump the ice twice a week and get ice out of the dispenser all day long. Really? All day long? It is model #bmft2771web1. They will not take care of this problem. It is a defect but they will not take responsibility for it. I now have a problem with my Maytag double oven! The temp on the bottom oven is 25 to 50 degrees off. I am waiting for my dishwasher and microwave to be next. I will never buy another Maytag. Buyer beware. I have to buy my ice from 7-Eleven. Thats why I bought a $ 2,100 refrigerator, so I can get my ice elsewhere!
New Maytag double oven installed by contractor in my house 18 months ago. I have had a few problems with it. The problem I am having today, the panel says error detected, remove from power source. I have had this problem a couple of times. I also have had the problem where the panel will not recognize anything I put in. I have to pull stove out of the small slot it is in, unplug and then push back. Not easy. I was the one that told contractor which Maytag range I wanted because I felt it was a good product. Problems from day one. This double oven/with range cost a pretty penny and I really cant afford a new one.
Do not buy this refrigerator!! It’s small on the inside but to top it off the vent is on the left side, not in the back, so everything freezes on the left side of the refrigerator. Plus they positioned the light right in the front at the top so you cannot put a gallon of milk or anything tall. Not orange juice, apple juice, nothing!! Horrible design. I’ve had the repairman out, he said he couldn’t do anything about the freezing on the left side unless he turned the temperature up on the fridge and on the freezer. We tried that & The ice cream was so soft, almost melted. The problem then was the temperature was too warm for milk and other items. Not a recommended temperature to keep cold items. He said I would have to keep everything away from the back & the left side to use it without freezing my items. I’ve lost a lot of food because of this. Very unhappy with this refrigerator!!
Received this Maytag dishwasher model MDW7749SBW1 as a gift from my son in June 2013 when my old dishwasher finally quit. January 2014, the soap/rinse aid dispenser did not work. Called Maytag and they sent repairman who replaced the part. Still did not work so repairman said another part was not communicating with the dispenser so he replaced that part. Worked fine. No charge since it was under warranty. Now its July 2014 and the touch panel doesnt work. Called for repair and was told since it is out of warranty, it will cost about $350 to repair. I called Maytag about this and said that I had a defective appliance. I was told that since I didnt buy the extended warranty, there was nothing they could do. I mentioned my last Maytag lasted 25 years and had only two minor repairs so I didnt see any reason to buy an extended warranty. I thought I was buying a good product. I was told shed register my complaint. Waiting for my repairman to come out tomorrow and see what he can do. I also have a Maytag stove. Wonder how long that will last?
In a way, l feel fortunate and you will read why in a minute. l have been reading Maytag complaints specifically looking to see if what happened to me has happened to others. Apparently, it has. We purchased our Maytag range, model MER57750AB, in 2005. We too have had some repairs done under warranty. Unfortunately, we live in a day and age where technology isnt always our friend. The old appliances that were not electronically driven lasted forever; todays appliances do not. However, when something with potentially serious consequences happens that is not technology related, it rates in the who is the idiot who designed that? category. I am talking about the exploding exterior glass oven doors.Two weeks ago, the oven door handle on our range came unscrewed on one side. I continued using the appliance, planning on repairing it myself when l found the time. (I used to tinker around the garage with my dad when I was little and therefore, I have great repair skills in several areas.) Last week, I was standing in front of the stove when all of a sudden, the glass panel dropped from the door! It landed straight up on the floor and fell forward so the top edge of the glass landed on my toes (the toes that I had surgery on for six hammertoes last November and are still sore!). Needless to say, l was shocked that this happened, and even more so, I was grateful that it did not break or either of my two grandbabies were around at the time. Then, I looked at the glass and saw that it was attached to the door using only eight small pieces of double sided sticky mounting foam. I mean small! As I said before, idiot! Did they not think that the heat from the oven would eventually wear out the ability of the tape to do its job? I gave up reading after I found enough complaints about the mishaps with the glass on the oven doors to realize that there is a definite problem here. I did not see where the glass fell intact, as mine did. Therefore, I am suggesting that the exploding glass panels more than likely gave way, as mine did, and shattered when they hit the floor. Should there be a product recall for this? Absolutely! The question is how does a recall get put in motion? As others have stated, this could have been a horrible disaster had little ones been around. I pray that doesnt happen to anyone.
Maytag Quiet Series 200 only 1.2 years old: I moved into my home about 2 months ago and the touch panel on the dishwasher, which is of course just past the warranty expiration date, has progressively gotten worse until now, doesnt work at all. I have tried calling Maytag many times on numerous occasions, who apparently only has one phone line because its ALWAYS busy. The cost for the touch panel on this dishwasher (model# MDBH945AWS3) is $150 which isnt even worth fixing since I can go to Lowes and buy a new FRIGIDAIRE for $300. The problem is the circuitry from the touch panel to the control board gets too much moisture in it with no protection around it. If I were them, I would find a way to make all these parts separate so regular people, like you and I, would be able to buy parts a lot more cheaply and repair these items ourselves. However, since the front panel and the circuitry attached to it is all one cohesive unit that cant be taken apart from one another, nearly at all without ruining it, then I might have been posting a different review here. However, that is not the case. IF I could actually get in touch with Maytag, I would ask why on earth isnt this a recalled item and when they are shipping me a new part since it seems everyone is having the same issue with their Maytag dishwasher, no matter what series it is. I do not plan on buying a Maytag appliance in the future. I do plan on buying a Frigidaire since the rest of my appliances (stove, fridge and overhead microwave) work perfectly without any issues whatsoever.
My husband and I purchased both a Maytag washer MVWX655DW1 and dryer MEDX655DW1 less than 3 years ago from Sears. We had both the washer and dryer professionally installed. Yesterday, we had an authorized service man come in and look at the problems we were having. He told us our Maytag washer would need a new gear case and gears costing $750.Our Dryer, same age, needed a new cycling thermostat. He said it was due to not cleaning out the lint trap. My husband and clean the lint trap after every load religiously. He said there was a pile of lint built up in the dryer. I could only think this would be a design flaw. To repair the dryer it would cost $350. The grand total to repair our Maytag Washer and Dryers would be $1100. We paid $1082.38 at Sears for both. The only thing Maytag offered to cover was a part for the washer which would cost $640 and we would need to pay the extra $110 for service in addition the $150 diagnostic charge, due to use being out of our one year warranty.We decided to not fix this machine to avoid similar problems in the future. I talked to customer service and asked them to cover the diagnostic charge instead of sending the part, which is far more costly. I got the runaround and 3 rejections before they finally agreed to pay for the diagnostic charge. My husband and I are extremely disappointed in this experience. We currently own a Maytag Microwave and Electric Glass Top Range. We will never buy Maytag again. Our Stove is also lacking. We have the AquaLift cleaning stove. The AquaLift technology does not work.
According to Maytags manual Odors and smoke are normal when the oven is used the first few times... Exposure to the fumes may result in death of certain birds. What about humans? I had serious respiratory problems and the industrial-level fumes lingered after dozens of uses. Neither the upper nor the lower ovens are calibrated. Upper oven baked at 325 when digital readout said 350. Lower oven had to be set to 365 to cook at 350. (After several puzzling baking disasters I bought an oven thermometer.) YOU are supposed to calibrate it yourself with cryptic instructions and a lot of trial and error.
We purchased a Maytag Front Load Washer in April 2011. We did not purchase an extended warranty. From the beginning, it didnt seem to clean as well as our 12 year old top load Whirlpool had. Then in Summer 2013 it began to create fabric pulls in fine fabrics - tablecloths, blouses, etc. Whirlpool sent a repairman who charged $90 to tell us that the drum needed to be replaced because of a rough spot. He ordered a new drum and we understood that it would be replaced because it was within the 5 year manufacturers warranty on drums, but we would have to pay for installation. 2 months later, Whirlpool informed us they could not supply the new drum. Why are replacement parts not available for a 2 year old machine? The customer service rep told me that they would replace the machine for 15 percent of the cost of a new machine. All I needed to do would be to pick out a machine and let customer service know the model number and they would make arrangements and contact me re: payment of the 15%. When I contacted them again I was told that I would be expected to pay $508.00. That is 15% of a $3000.00 machine. It it completely unfair. Later, I was told that the first rep I spoke to must have been wrong because they dont pro rate replacements on a percentage basis. I told them that I was not interested and they have lost a good Whirlpool customer. In the last 15 years we have purchased 7 appliances made by Whirlpool. Never again! I am not impressed by their customer service.
The AquaLift Self-Cleaning is a very poor substitute for a normal high temperature Oven-Range. It gives as much work as an oven without any self-cleaning, as it does nothing to the sidewalls or the door. The minimum temperature is 170 Fahrenheit, too high to rise a dough.
I purchased a Maytag Bravos XL Commercial Technology top loading washer, model # MVWB850YWO, in May 2012 and it was delivered in August 2012 due to a home purchase not being consummated. Anyway, I bought this washer and the matching dryer at Lowes and purchased a 4 year extended warranty with Lowes. This would cover me with a warranty through August 2017. I had some problems with the washer while under warranty and had it repaired at least twice. I have had, and still do, have a water leakage in the washer. The water when dispensing into the detergent compartment splashes over and you would think it would just go into the tub. Someway the water leaks down the inside of the washer and runs out onto the floor also causing rust to the inside of the front panel. The resolution was to turn the water pressure down on the supply lines. When this was done, the washer would quit running due to not enough water being dispersed into the drum. A replacement seal was installed and I still have the same problem. The repairmans final resolution was to put tape over half of the detergent dispenser to hold the water in the detergent dispenser and still allow me to put detergent in the dispenser. So, a towel is in front of the washer to soak up any leakage. Now, just 5 months after the extended warranty expired, the bearings under the wash tub are starting to roar during the spin cycle. I contacted Lowes service again and basically I am out of luck. The repair cost is expensive, the part and requires 2-3 hours of labor. I decided to chuck this washer and buy a new one. My wife found one that has an agitator, unfortunately another Maytag, and wants it as she has said the Bravos washer never seemed to get the clothes clean (due to not having an agitator). When checking online for references on a new washer and any recalls on my current washer, I discovered other Bravos XL owners having the same problem with the bearings in the tub. I contacted a local business to try and sell it to him for cheap and when I told him what was wrong with my washer his reply was, I have one just like it out back with the same problem. Dont need two problems. Cant even get rid of a Maytag washer due to it being junk. Many other reviews have listed problems with Maytag products especially since Whirlpool bought them. The Maytags of today are not your parents Maytag. Used to be the Maytag repairman sat around his office waiting for repair calls. This has changed considerably since Maytag sold out to Whirlpool. After doing some research, it seems Whirlpool has bought just about every company selling washers and dryers and are making them as a disposable item. I would advise not purchasing any product that is under the Whirlpool corporate umbrella as I feel whatever they buy, even a superior product like Maytag, they cheapen the product and try to benefit from the name, as in the case with Maytag. So, no more Maytag or Whirlpool products for me until they have proven they can build a quality product once again. Hello GE!!!!
I purchased a Maytag electric range model # MER8775AS in Feb 2012. While boiling syrup, the pan overflowed onto the oven door. As I began to clean up the spill I noticed that some of the spill had gotten inside the door on the inside of the oven glass. To remove the stain would require disassembly of the door. I called Maytag and complained of what I called a design flaw and they said, No, its your fault for spills entering the door. They even sent a condescending email to me informing me that if I needed to purchase parts, where I could get them. I designed appliances for years and this is another example of poor quality and lack of consumer service. I AM DONE WITH MAYTAG.
Our Maytag Bravos Top loader with no agitator is headed to the junk pile after 1.5 years of BAD service. I honestly believe that whoever writes a good review on this machine is NOT an actual owner. Lets start with how it NEVER cleaned our clothes... The washer uses barely enough water to get the clothes wet. Soap remains in the clothes so the family is constantly itchy! If you add 3 additional rinse cycles, its still not nearly enough to get out the detergent and youre left asking yourself, What about the HIGH EFFICIENCY???? Next theres the issue of the water never being hot ENOUGH to kill bacteria (were back to the itchy thing). Its suppose to be an energy saver, but at what expense? Its not QUIET like promised (well maybe for the first few months). But upon opening the lid, you realize it was quiet because not a lot was happening to get the clothes clean. Now lets talk about the horrible smell... I dont know where its coming from... It occurs during the wash cycle and smells almost like a natural gas type odor. This is NOT because the washer wasnt cleaned once per month! Maybe its the bright orange RUST near the bleach dispenser or all along the inside rim of the lid... Remember its ONLY 1 and 1/2 years old. Before I get to the ISSUE that finally did this machine in... I have to mention the machines UNEVEN load response.. Brace yourself, it sounds like 1000 tribal drums... and if you dont readjust the 200 lb water logged load, it will just keep on filling up with water and draining indefinitely (so dont leave the house if youre washing jeans, blankets or sheets!). The FINALE of our machine is what I kind of always suspected it would be... the lid lock!!!! One day it stopped in the middle of a cycle and the door remained locked... After unplugging and retrying, the door unlocked, the buttons all worked, but the machine will not fill up with water or start a cycle. To be honest... I am so GRATEFUL! I get to buy a new machine and although Im pretty pissed that the machine died after just 1.5 years, we can finally have CLEAN clothes again, peaceful laundry days and get rid of the ITCHIES!!!! Bye bye FOREVER Maytag!!!!!!
Turned the oven on, and it failed to light. A little while later, it started leaking gas into the house. Im lucky the house didnt explode!
When I remolded my kitchen almost four years ago, I purchased four Maytag appliances. There was a recall on my dishwasher that was successfully fixed; the heating coil could have caused a fire. The next appliance to go was my refrigerator with a bottom freezer: the freezer section went. Thank goodness I purchased a policy which covered the repair that had to be done twice--twice I lost food. I was compensated by the insurance company for $200.00 for the cost of food lost. Just before Christmas my microwave stopped heating. The turntable works, the timer works, but it will not heat the food and makes a loud noise. The glass top on my stove is getting marred even though I clean it every time something spills. I keep my appliances in immaculate condition and they look like new. I thought when I purchased Maytag I was buying reliable appliances. Their ad that states that the Maytag repairman is lonesome because he has no work is a lot of bull. Each appliance has had problems. Where is consumer protection? Appliances should not breakdown after a couple of years. We should not have to buy insurance policies that are expensive to protect appliances that should last at least ten years without problems. Someone needs to step in and help the consumer. I didnt call Maytag regarding the microwave as I was told it was useless to call them and all I would get would be aggravation. Someone, please help the consumer!
Bought a Maytag Stainless Steel kitchen stove to upgrade my appliance before retirement. 14 months later the spring loaded hinge failed. A bad piece of engineering in the way of a retainer pin to hold the spring pressure tore out of its pressed metal hole. The hollow pin was fastened in place by a 3 fluted punch instead of with a proper rivet with a head. My local parts supplier had 10 on hand so you know they are aware of this. $70 and an hours labor and it is repaired. My local seller said, Too bad you didnt get the extended warranty. So much for Maytag dependability.
I purchased a Whirlpool oven. It is still under warranty at present. I used the self-clean oven feature just before Christmas, it wasnt that dirty but I wanted to have it clean for Christmas. The glass panels on the door had no stain or grease on it, until I used the self-clean feature, and now there is black staining inside the glass. This oven is not even 9 months old, and you cannot clean in between the glass. My second complaint which I believe is a very poor design on Whirlpool’s end is that the steam vents are very sharp. When I went to wipe off the black splash panel just under the vent tube, I cut my baby finger twice!!! And it is impossible not to slice your pinky. I have been working with Whirlpool since this happened, and they finally issued me a new stove. I was to go back to where I purchased this product and pick another stove. So I did this yesterday and checked out all the Whirlpool stoves because the store says I have to purchases a Whirlpool. But every Whirlpool model has the same sharp steam tube vent, and I am presently waiting for the store manager to speak with his higher ups to see if they will let me pick a stove made by a different supplier. I’m actually really shocked to learn that this could end up being a battle especially after I took the manager to every stove in his store made by Whirlpool and showed him each of the vents and just how sharp those vent tubes really are. You would think he would want to be aware of this and deal accordingly. So I post this to warn any potential customers of Whirlpool to check that steam vent on the left side of the stove, and stay away from it as it is very sharp and you can’t help but cut your pinky finger when you wipe across the stove.
Bought new glass top Maytag electric range. Only used oven 7 or 8 times when I was unable to close the door. Had to wait 12 days for Maytag repairman. Has to order new parts. Still without use of oven. Says its a known problem the hinges holding the door arent strong enough. Last stove 24 years old. Never had a problem.
The microwave is 5 years 6 months since purchase model MMV4203DS. Fire started at rack clip left front rack, was cooking bacon. Called Maytag and according to them and manual on page 3 is only for 2-level cooking to avoid damage to microwave oven. DOES NOT SAY WILL CATCH FIRE OR THE RACK CAUSES SPARKS AND BACON SHOULD NOT BE COOKED IN A MAYTAG MICROWAVE. But according to Representatives of MAYTAG ** its my fault for not reading my manual. YES AND NOT HAVING THE SERIAL NUMBER THAT IS ON A PAPER TAG IN THE WHIP ZONE. The was gone from keeping it clean faded out. So I cannot be helped without the model and serial number.
I have a Maytag Range that I bought new and installed 6-1/2 yrs ago for over $1200.00. I am single so I rarely use the ovens. The upper over I use maybe 1-2 times a month and the lower oven I may use once a month. The night of 3/7/2016, I used the cleaning cycle set on medium for both ovens. Yesterday, when I went to wipe the ovens down, I found the lower heating elements, on both ovens, had snapped. The top ovens lower bracket had broken in 2 places, the first break is about 2 from the connection, on the right side leaving about an 7 gap. The lower ovens element had broken in only one place about 2 from where it connects into the back of the oven. This has to be a flaw in the either the design or the material. In the 45 yrs that I have been using ovens and stoves, my last stove was over 35 yrs. old, I have never had a heating element break. While I can understand a break at the connection, I can see no reason that the it would break in the center of one side on both lower elements in the same oven. I also noticed that lower heating elements are a much small gauge than the top which I find strange.The other issue with the stove is the seals around the windows are not tight. I noticed dust was inside the two glass panes. The rubber seals were sunk down into the door, but Maytag said it was not their problem that I must have done something. When I remodeled my kitchen, I bought all Maytag products: 1.H20 Frig - The electronic panel went out after 3 months and had to be replaced. Manufacturing Defect - When the repairmen came to fix it, he told me to call Maytag which I did. They refused to pay for the repair because I called a repairman first, even though the business was Maytag certified. Even though I said I would cancel the service call they said because I had made the appt. and they recommended I call Maytag, they would not cover the repair. 2. Stainless Steel Dishwasher (Cost over $700.00) - Motor went out after 3 yrs. 3. Microwave/Convection Oven (above the stove)- Convection light out after 4 months. The replacements are not inexpensive.One other complaint I have is when I bought all my large kitchen appliance Maytag had a $600.00 rebate offer. Even though I mailed all the required documents to the company over 2 months before the rebate ended, I never received my rebate. The explanation I received was that the center that received my documents delayed forwarding them to the proper department that processed rebates and they were received after the offer ended. When I questioned the legality of the practice, I was told that this was all explained in the Terms and Conditions (ie: small print).
We had a wonderful Bisque Maytag double oven in 2002. We bought new stainless appliances this year, and have been very disappointed with the range. Why do you have to hold the temp and timer settings one increment at a time to set it, and why do you have to push Start after that? Frequently we set the temp or timer and walk away, only to find that the oven or timer did not begin because we forgot the new step. When the timer goes off, you have to push it twice to get it to reset. The burners themselves have too many confusing pictures for the settings. What happened to low heat, medium and high and hash marks in between? The stove top itself is a nightmare to keep clean. Give me back my coil stove any day!!!
Purchased this Whirlpool made Maytag Stainless Steel dishwasher Feb 2013. By Jan 2017 the washer was no longer operational. Due to poor factory design the touch pad wiring harness was crushed during the initial assembly. The harness is routed behind the touch pad/pull handle faceplate in the door. The factory design provided no clearance for the harness. Obviously after little use (opening and closing of the door) the pinched portion of the harness behind the pull handle becomes compromised causing the ELECTRICAL SHORT.I phoned Whirlpool the maker of the Maytag Stainless Steel Dishwasher for assistance, all they offered was a repair plan in excess of $300.00. I purchased this supposedly quality American Made Whirlpool product as well as a range, microwave, washer and dryer in the spirit of supporting US labor. Now Im stuck with a dishwasher that has an ELECTRICAL SHORT, possibly a FIRE HAZARD and Whirlpool trying to milk me for more money. Please think twice before purchasing anything from this Michigan based company.
Thank you all for taking the time to write these reviews. My only regret is that I am reading it now, I wish I would have read it before purchasing my own Maytag washer and dryer... I bought a Maytag MVC565FWI / YMEDC555DW1 washer and dryer duo in December 2018. I had some holes in my sons clothing, but thought maybe they were due to him being a boy of 17 year old in college, sitting all day... Also my dryer was barely drying.Called and had a 1st technician for the dryer issue. He said no wrong code and to try and clean the evacuation vent. As I am a renter, I contacted my owner to do so and he did. But I did not get to try the machine unfortunately since 5 days after the technicians visit, I was deploying to Africa. I am military and was deployed for 8 months. Upon me return, dryer still barely dries and HOLES in every load of laundry that I do. My sons and also my own clothing. This time, there is no mistaking articles that I put in came out with huge circular holes.A second visit with a technician is arranged, last Tuesday October 8th 2019. Still no codes are found. And technician suggests cleaning the conduct better. Again my owner does so. Again, up to 4 cycles of 60 min on High heat to dry articles. No economy on energy on these models! I have called Maytag today since no one has contacted me in a week for my wrecked clothing. To my request of having my appliances either replace or refunded, they say no. Policy is to send a technician. Again. After 2 visits of technical support, Maytag is sending me for a 3rd time a technician (at my cost if nothing is found again) to test the appliances. Since the technicians can not find a code on his machine, Maytag is telling me they will do nothing.I have a washer dryer that wrecks my clothing and does not dry them. (Also I feel like my clothing are never fresh scenting, I wonder how efficient they are with even the basic cleaning part..) I will have to put them in the garbage, because how can I sell them?! Talking to Maytag, is being treated like an infant that does not understand THEM, when in reality, they do not back their products at all. I feel left alone with brand new machines that have been used around 30 times in under 1 year, that I will have to through away in the dump and never ever buy from this company again. M.
Purchased Maytag Double Range MGT8720DH00 in March 2015. Within 2 months had to call gas company due to leak and service came out to fix it. Now anytime my house is closed up during a vacation or extended period away I come home to a locked range with a warning message to check to make sure that the knobs are off. Had gas company (who also called fire department) to come out tonight after returning from vacation with same issue again. They tested and said CO2 was ok, but to check reviews for similar ranges and I have seen repeated issues in reviews for Maytag products. The firemen all commented when they saw that it was a Maytag so it seemed like they have seen these issues before. Very scary to think we could be exposed to a constant low level gas leak in our home. Keeping windows open at all times is not a realistic option.
Some difficulty in cleaning the range around the burners when spatters occur, no matter what you use it is very tight to get around the actual burner to remove that residue. I have tried many approaches and several types of cleaners to get the residue marks off the brushed stainless surface.
I purchased a Maytag refrigerator, stove, dishwasher and microwave in 2006. Like another commenter, I also insisted on all Maytag appliances. What a huge disappointment. About four months into owning the microwave, a computer module had to be replaced. The microwave stopped working about six weeks out of warranty. It just stopped working, period. I was told by Maytag that they consider microwave a disposable product and they would not cover the repairs. It was cheaper to buy a new one than repair the old one so I replaced it with another brand. The dishwasher failed after 4.5 years (would not drain) and again it was cheaper to replace it than fix it. The oven range handle broke off (normal use) in August 2011 and that cost me approximately $200 for the part and the service call. The refrigerator has had two service calls for the ice maker to replace the motor. The first was covered by Maytag, the second by me. This occurred when the unit was approximately three years old. In August 2011, I had another $90 repair because the ice maker drain (?) was plugged and had to be cleared fixed. I have never been able to pay what I paid for these appliances. Prior to this, we always purchased a middle-range appliance and we never had problems like this.I will never purchase another Maytag product again. This is so disappointing. I live in MI and I wanted to support a MI business. Unfortunately, I wont be able to help out this particular company any longer. Dont buy Maytag appliances. It is a waste of money.
First I would like to thank the salesman who has worked diligently to solve the problem I am having. The first load of dark clothes I washed came out with what looked like lint on them. It has to be scraped off. Yes I am using HE detergent. Yes I am using the minimum amount recommended by the manufacturer. & yes to all the other questions I have asked. The solution was to wash the dark clothes on power wash with an extra rinse. Very energy efficient! This was NOT the answer so I was given a 1-800 # to call. After giving all the necessary information & answering all of the questions about detergent etc. the conversation became a little more in depth. Does it happen with dark clothes? Do you dry your clothes outside or in a drier? It was becoming obvious to me that Maytag is aware of this problem. By this point I was even unhappier as no solutions were being offered. Finally after several would you mind holding the line again for just a minute he said he couldnt tell me to do this but some of his friends add a cup of vinegar to their wash. At this point I told him I was sorry I had ever bought this machine. He then said he would have a technician arrange an appointment. He arrived & declared I was using too much detergent even though by then I was using half on the manufacturers recommended amount. Buying an energy efficient washer where I have to use POWER WASH, EXTRA RINSE, VINEGAR & DRIER is not a good answer for a problem Maytag must be aware of as I read the reviews today. I have just done 2 loads of dark laundry with no detergent & the pants are marked so I WANT AN ANSWER.
Maytag Model #MGR7662 range - We inherited this oven when we bought my mother-in-laws house 2 years ago. We had to get a thermometer to keep in the oven since the temperature is never consistent and is usually 50-100 degrees lower than the digital readout. We will be replacing this oven as soon as we can and it will NOT be a Maytag.
2 years ago I purchased a Maytag Washer & Gas Dryer. Unfortunately, I did not invest or believe in extended warranties. I believe in trying to buy quality products. The door on the washer would not open and 2 error codes were displayed. I was trying to add another piece of laundry and the washer had just started. I canceled the load, waited for the door lock light to go out, but the door would not open. The error codes began displaying E3 and F5. I immediately went to the Maytag website for a resolution. The suggestions did not work and was instructed to obtain service if they did not. I called for a service call for $35, but was told that the repair would be over $300 for parts and that was not including labor. The parts I needed were a control panel and a part for the door lock. This was not a Maytag Company service tech and he told me that this happens because the parts are plastic. Currently, besides a Maytag Washer & Dryer I have a microwave, stove, and dishwasher that are also Maytag. When I replace these appliances, I WILL NEVER BUY ANOTHER MAYTAG PRODUCT. I expect the quality and life of an appliance to be more than 2 years, without buying an extended warranty. When I told a friend what had happened with my Maytag Washer, she told me that she had a Maytag Washer broke down with a control panel problem, and she couldnt remember the other part. She informed me that her repair was over $500.
I have Maytag Model MGT8885XS03 Gas Range. I bought it in Nov 2013. The surface burner valves, which regulate the gas flow, are a bad design. One valve got stuck and needed replacement within first 13 month. Then another valve got stuck about a year ago and the third one got stuck today Nov 19. So far I spent $400.00, just for 2 of them and the last one has not being replaced yet. This is a safety issue, because it always happen when the stove is on and will not turn off. I need Maytag to replace my stove because I am afraid this will burn my house down. I bought Maytag because they always advertise as quality product, and now I have to live with the nightmare of burning my house down.
I cannot use my Maytag gas range and oven appliance until I can purchase part #W10213446, which your factory website shows as back-ordered until 2020. This means that I cant cook a meal or have the family and friends Ive invited come to my home for Christmas dinner. I need your help to provide better customer service than Ive received to date through working with the Maytag customer service call center, and the service Maytag parts distributors Reliable Parts and WC May company have received from working through your factory website.Ive owned Whirlpool appliances since I built my home in 1989. When I remodeled my kitchen in August 2010 I chose a Maytag range, fridge, dishwasher and microwave as Id had a good experience with your products for 21 years. Youve built a great reputation for quality products and service, and I hope that you will continue to deliver on the commitment promised in your brand by resolving my problem quickly. A burner control on my three-year-old gas range and oven (model #MGR6775; serial #D00934496) recently stopped working (a Maytag design defect - several screws were too weak to hold the cooktop at the correct level) and your customer service call center referred me to A&E Factory Service for the repair. A&E service staff have been to my home twice and are unable to fix my stove leaving me without a stove for the past two weeks and foreseeable future - as the necessary part, #W10213446, is shown as back-ordered with no estimated time of arrival. The WC May company let me know that your website shows an ETA of 2020 for this part on your factory parts website.When the service repairman informed me that the part was indefinitely back-ordered today, I called the Maytag customer service center asking them to locate and expedite delivery of the part. The line staff and her supervisor let me know that they would not provide that service, as I do not have a pre-existing extended warranty contract for the range. I am willing to pay for expediting the part, but they wont give me that option. So I called the parts retailers covering the western U.S. myself to learn that Whirlpools supply chain is so flawed that it cannot provide a part for a three-year-old range.Whirlpools core principles espoused on your website say that founders Lou, Emory and Fred Upton continually improved their washer; they cared about their community, their employees and their customers. They believed that there is no right way to do a wrong thing. It also states that what truly distinguishes Whirlpool Corporation is our commitment to building strong brands and a loyal consumer base. Were focused on maximizing the benefits of our worldwide network of resources, which is unmatched in the industry.I believe that leaving me for up to two months without a range, so that I cant cook meals for myself every day, and for my family during the Christmas holidays is not living up to your brand promise. Please let me know as soon as possible how you will solve this problem.
I can honestly say that my Maytag refrigerator is indeed the worse appliance that I have ever purchased. This is how it rolled... I bought a new Maytag stove, frig, microwave, and dishwasher in June of 2006. Here is what I am now dealing with... the frig went on the fritz 2 years ago (warranty expired). The problem being the freezer would not automatically defrost. Because of this the coils would ice up and this prevented the cold air from moving from the freezer into the frig part. Things remained frozen in the freezer, but everything became warm on the other side, the frig side. I had it repaired about a year and a half ago to the tune of $165. Then about 6 months ago the problem reoccurred, but instead of paying for another repair I figured out that if I used my blow dryer I could defrost the ice from the coils on my own.Unfortunately, the problem reoccurs more frequently now and I have to manually defrost the coils almost every week. This past weekend things finally came to an end as no matter how many times I manually defrosted the coils, it would be fully iced up again with an hour or so. Also, all the time it is acting up it just sucks up electricity, and I have notice a spike upwards on my energy bill. It must be related to the frig. So, I bit the bullet and bought a used frig on craigslist just to hold me over until I have time to do research on what appliance brand is indeed reliable. I should of done this before I bought my Maytag appliances from Home Depot. As far as my other Maytag appliances, here is their current condition. Microwave about the stove: the handle broke off a little less than 2 years after purchase. Stove: now has rust on the front of stove, at the bottom of the stove which is a pull out drawer.Dishwasher: not working at all. The start button doesnt work. Normally, you just push the button and a green light comes on and it begins the first cycle. This is no longer happening and no green light comes on. Refrigerator: Took it to the dumps this morning to be recycled. Cant believe it, all of these appliances are nothing but crap and I will never purchase another Maytag. I have shared my experiences with all my family and friends and have encouraged them to avoid Maytag, as it is not even close to being the product it used to be. Another piece of junk coming from somewhere other than here in the USA. We lose jobs here in the US, and then end up buying the goods from another country that makes inferior products. How stupid can we get!
OK, Im at wits end. I bought a very expensive Maytag Gemini range four years ago. Since then, I have replaced 10 burner valves. There are only five of them. They have each been replaced twice, and tonight yet another has broken. This time it is broken in the ON position, which means I cant have the range on without that burner on. It means unplugging it when not in use and lighting the burner with a match when I re-plug the stove, until I get it fixed. I had just replaced valve number 10 on Tuesday, and had a fully working range for only 5 days. These valves are under warranty but the labor is not, and it is always close to $200 to have someone come out to replace them. I cant afford a new stove and I cant afford to keep having these defective valves replace.
I have had my stove since 2004. A problem I have had was when I asked it to clean the ovens, it quit working all together. A service person was called. Also sometimes when I turn on one burner, another one will turn on instead. Yesterday I turned on a burner to low, and it did not turn on at all.
Purchased 4 Maytag kitchen appliances - stove, double oven, fridge, dishwasher - was told that they were all made in the USA. WRONG. The microwave comes from China - not sure why Maytag is not being honest. Not happy with my purchases - even though we spent $4000 to buy American. Warranty service is awful - even extended warranty is a joke. Would never purchase Maytag again.
I called Maytags customer service about an over the range microwave that was bought 2 years ago and barely used. The mechanism in the microwave on the latch for the door, clicked into the body of the unit and therefore the door does not register closed which doesnt allow it to come on. After explaining this issue to the customer service rep, she insisted that the only thing that Maytag would stand behind was the part if needed. A service call would be between $100 - $150. The microwave isnt even that old and why would Maytag not stand behind a like new unit? I bought 3 Maytag products and I am now regretting it. I had asked to speak to a supervisor and she just proceeded to repeat the same thing the sales rep did. They will only cover the cheap part if needed.What happened to Maytag being top of the line? Apparently they dont care about standing behind their products and would rather you buy an expensive extended warranty to cover their cheaply made appliance. I think they should be under review as a company. I would somewhat understand paying if my appliance was 5 to 10 years old. But its basically new. How is there no protection for customers when it comes to purchasing lemons from an appliance dealer? I will NEVER buy Maytag again and plan on selling my 2 other newly purchased appliances before they have issues. Maytags reviews on social media are terrible. All they offer are the words Im sorry and I understand your frustration. I assume thats just what they have written down in front of them to tell everyone who calls with issues. How do you not stand behind your products! I wish I could select no stars vs the 1.
I have the model with a smaller oven on top. I use it about 98% of the time so Im not wasting energy having to heat a larger oven space. I also like the fact that I can clean one oven. The larger oven is used when I cook turkeys. I can cook many dishes at a time, by using the smaller oven for dressing or cakes.
When we turn up the temp in the oven above 400 degrees, noxious fumes come out giving us headaches and nausea. We have to open all the doors and windows and bring extra fans...very toxic. PLUS the vent for the oven is at the top of the oven door, so the knobs for the burners get so hot you cant touch them!
I bought this after having a Frigidaire for 40 years and was immediately disappointed upon installation. This OVEN, not a range, was smaller inside and a lot of new pans would not fit! I have replaced the burners and the bulb wiring several times. Would not buy another one!
I purchased a whole stainless steel kitchen from Lowes and purchased all Maytag products because of the so called quality of Maytag. First we had to return the microwave because it was dented badly. We then notified Lowes that the door on the refrigerator cold cut drawer falls off when opening the drawer. Service man said he would send a new door. Same problem. You can clearly see that the drawer and the refrigerator frame is deformed. Maytag says that the warranty does not cover cosmetics. The range has a aqua lift self-cleaning technology that simply sucks. The oven does not clean! I recommend that no one ever buy Maytag products. They are the worst! I should not have listened to the salesman and bought what I originally wanted - SAMSUNG!!!
Purchased my microwave in 2005 and seldom used it. However in the last few months, the halogen light which lights up the range surface has been flickering. When I asked an electrician doing other work around my house to repair it, he discovered that the halogen light is attached with a dual pin socket which is plastic. When the halogen light gets overheated (and halogen produces alight of heat) it melts the plastic. It has already melted some of the plastic socket. When it fails to operate, I will have to repair the light socket which will be very expensive or buy a new microwave. This microwave cost $800 or more because it offered convection cooking which I have seldom used.This is what is presumed quality appliance? Plus I added the cost of an extended warranty.
I have had a Maytag smoothtop stove for over 20 years. The only drawback has been when someone left an empty pan on a hot burner. Some of the pan melted to the top which could not be removed. I have to get special pans to conduct the heat, too. Overall, I love it. It has a self-cleaning oven, too, which is a bonus.
Maytag in general has gone from being reputable in the early 70s to being the epitome of a rip-off company that sells junk, then refuses to stand behind it. I have a Maytag Washer and dryer. The washer continually goes out of balance and spins across the floor. Repair people tell us that our floor is not strong enough - funny, our new Samsung washer has no apparent issues with the floor or anything else. Our Maytag Gemini is a piece of crap. The ovens do not work or heat up most days. Maytag pushes replacing an EOC board at $800.00, but then the part is not available. Stove is not even six years old. Maytag is a synonym for junk.


