My old washing machine was about 25 years old but still doing a fantastic job getting the laundry done. When the dryer died we decided to replace both machines so theyd match. I had been setting money aside for years in preparation for this purchase. Ive only had them for two weeks and I stay awake at night wondering what GENIUS decided you can get clothes cleaner in a tablespoon of water than you can in an adequate amount of water?! My old washer could wash a load of laundry in about 20 minutes. Again, what GENIUS decided taking over an hour to wash a load of laundry in a tablespoon of water was a better way?! What working woman would choose to double the time needed to do laundry and then not feel confident that the clothes are clean?!!! I am so mad and frustrated and disappointed and I dont know what to do. I wish I could yell at somebody!!!

Bought the Bravos machines in 2008. Nothing but trouble. First they both had to have their timers replaced because they took two hours to wash/dry a load. Then the washer began to leak. I need to keep a towel under it and swap it out with another one as it gets wet. Had warranty folks come out to repair it. Took three tries and two guys working together to figure out what was wrong. Within a year it was leaking again - back to the towels! The dryer always takes at least two cycles to get anything dry. No more Maytag for me!

I wrote the below to Maytag on their FaceBook page, of course havent heard anything back from them. Adding this on since I forgot about it, I have dogs and wash their blankets often, not that theyre dirty just for the dog smell. I have to wash them on the sanitize cycle which is an 1.5 hours long because if I use the normal cycle which is only 43 minutes they come out smelling exactly the same way they went in. I saw someone else post that their mothers front loader doesnt put in enough water so Im wondering if thats what happens to mine. So wish I would have checked the reviews before buying, thought I was getting a great washer buying Maytag.This is what I wrote on their FB page: I bought a Maytag front loading washer on 5/10/16 which was delivered and set up on 5/13/16. On Wednesday 10/19/16 it stopped working, so just over 5 months from the day it was installed. I called your company on 10/20/16 for repairs, they couldnt get here until today, 10/24, so 5 days with no washer. The customer service rep had all the details on what happened and Im sure passed them along to the repair company. He ran diagnostics, said it was the drain pump which was obvious even to me, but claimed to not have one with him even though they were in stock. Cant make it back until Wednesday, so two more days with no washer. He then proceeded to tell me that the dryer had to come off (stacked on top since the washer is a front loader) before he got back, that the warranty wouldnt cover two people coming out. So Im supposed to spend more money to hire someone to come out, take off the dryer and then pay them again to come back and put it back on. I called the customer service department again and was told they dont cover installation which stacking is. She said the warranty doesnt cover stacked units, as far as I can find that isnt stated in the warranty so please let me know where that is stated in writing. So I have a just over 5-month-old washer that needs repair already (bodes well for the future doesnt it??), will be without a washer for almost a week because the repairman didnt bring the most obvious part with him (maybe wanted to be paid for two calls?) and have to pay someone else for installation so it can be fixed. So wheres the Maytag man? I am not a happy customer and will be letting as many people know as possible. Ill be in the market for other new appliances soon, will sure as hell make sure theyre not made by Maytag, Whirlpool et all.

I didnt want something from Sears due to horrible experiences with them. Maytag is very reliable and the cost was reasonable. They fit in the small space available for washer and dryer. They have all the features I need. The only complaint I have about the dryer is that for some reason if the load is small, it takes longer to dry than with a full load. I have had them for about 5 years now. I expect a washer and dryer to work correctly every time. If its poor construction I would not buy it. I also expect an appliance to last many years with proper maintenance.

This set is a GREAT ONE! I love my HQ washer and dryer. The washer has so many settings to choose from for all different loads of clothes. It washes and spins everything great. My dryer is so nice! I can dry a load of whites: towels, washcloths, hand towels etc in record amount of time. I would highly recommend them both.

I owned a Maytag Neptune washer and dryer for 13 years and never had a problem. The only one thing I would say about them is that since the washer had no agitator it would often tangle the clothes, but they were clean and not damaged so I was ok with that. We moved to another house in July 2016, and the moment we plugged in our dryer there was a spark and smoke under it. Our dryer was fried and it was because the previous owner put in the 220 outlet and wired it wrong. So our dryer was dead and cannot be fixed.Since the washer had the small problem with tangling clothes together, I convinced my husband to get a whole new set, not just a dryer. We went to Lowes and picked out a new Maytag Bravos XL, thinking that the brand was reliable and they were so big I didnt have to worry about doing bedding in it. Like ALL of the other reviews of this set, DO NOT BUY THEM! The washer does not use enough water to wet the entire load and you will be left with soap residue on your clothes and they will not smell fresh and clean at all. In fact, my son sometimes wets the bed or has dirty underwear and that is what my entire load of laundry will smell like when I wash them. Imagine taking a load of dressy work clothes out of your dryer and they smell like dirty underwear!I have tried other settings, different types of soap (liquid versus pod, etc) and doing smaller loads. None of this fixes the issue. It is obvious that Maytag and Lowes will do nothing about this issue, according to other reviewers, so Im not even going to bother to have them come out here to do a service call and charge me for it. So Im stuck with a $1,500 garbage laundry set! (Actually the dryer is fine, it just takes longer to dry than Im used to). Im all for a class action suit to get our money back and force them to stop producing such crappy products! Also, if you are considering this set, keep in mind that they have just over a 1-star average rating on this site, and that is because every reviewer is forced to add a rating of at least 1 star. If not, I think wed all pick the zero.

I had a tub failure on my washer Whirlpool Duet, which I bought brand new and it lasted 12 years with no problems. The dryer is still in use at my sons house. However, this failure lead me on a search for a set to replace the duet. I did some research and found the Maytag 6.2 Cu. Ft top loader and huge Dryer to match. The set was not cheap and it did have high marks for a great washer. So, I bought them both and had them delivered on 12/30/16. I have read all the owners manual and watched YouTube videos to see how to use this machine with all its pretty lights and sounds. I will concede that the machines look great, very impressive in my laundry room. I would bet it would even be a plus when I go to sell the house.THAT is all the nice stuff I can say. The machine does not clean clothes and I have done all the settings. I have changed laundry detergents, and even tried to add a little more water with a bucket at the start of the wash. (Saw that one on YouTube.) REALLY. That did not work, nor should I have to do that to get it to clean well. The answer seems to be, set the machine on FULL tub of water. So, I tried that for a couple of times and found that the clothes just float around and since they do not touch the Wear Plate they dont get clean. My wife (yes, I am a man that does most of the laundry) said she hates the washer and I was an idiot for buying this expensive piece of metal that does nothing but take up space and leaves spots on your clothes. Have you heard the term Happy Wife-Happy Life. Well not so much for me now.Spending money even $2,500.00 on a washer and dryer seems a little crazy. But I had the extra money and I have always wanted a MAYTAG. These guys know how to make a washer. Boy was I wrong, this machine must be an embarrassment to Maytag. I know I am really shocked that you would sell this machine as top of the line. I am not sure what Maytag will do, but I thought I would give you a chance to make this right. I have attached pictures of the machines installed and pictures of the model number plates. I have faith that Maytag will step up. My wife said this was a waste of time. The ball is in your court Maytag. (Come on Maytag let me win this one.) - Just a man and his dirty clothes.

MAYTAG HAS ALWAYS BEEN MY W&D MACHINES OF CHOICE! In my opinion they are the most reliable, dependable machines on the market - for years! I would NEVER by another brand of either washer and/or dryer.

I am 65 years old and for all of my life there has always been a Maytag washer and Dryer in our home. My great grandmother and great grandfather had a gasoline powered Maytag. My maternal grandmother had wringer-Maytag and my parents have always purchased Maytags. When I was on my own I purchased Maytags. In November of 2012 I purchased a Maytag Bravos XL washer and dryer. I had no reservations because it was Maytag. In October of this year (2017), the washer starting roaring and I had purchased an extended warranty. I called a reported this. A local appliance repair provider was sent out after I called the 800 number on the warranty agreement. I waited several days and finally called the repair provider and was told the parts needed were backordered. Time rocked on several weeks with no communication until I began calling both repair provider and warranty company. Still no washer repair. Ultimately, the resolution was not to repair or replace the washer, but to refund the purchase price and sales tax. The Home Depot salesman that sold us the washer and dryer, as well as the extended warranty coverage assured us that should either the washer or dryer fail it would be repaired or replaced, neither occurred. This left me without a washer for more than a month. Then finally I called the warranty company used by Home Depot and I was told a refund check would be sent for the washer, along with laundry reimbursement check. My difficulty with this is even though I got my money back on the washer and some of my expense on having the laundry and dry cleaning done elsewhere, it does address the issue. Simply, I see the Maytag commercials all the time and they are simply noise on TV now. I am still wondering how this could happen to a washing machine that had less than two and half years of use, never abused, cared for could fail in five years. I was used to having Maytags last decades with little or no repairs. Given the fact this machine was top of the line and well taken care of, I so very disappointed and not buy another Maytag of any kind again. By the way, I have a home in the country with a 27 year Maytag washer and 20 year old Maytag dryer that come from my home in town that Bravos XL dryer replaced. My research during all of this has led me to conclude this is not an isolated incident, but far larger problem with these washing machines. Why has there not been a recall on these inherently defective washers been issued. Where is the justice in this, even though the refund and small laundry reimbursement has been received it does not make any happier. I have lost my confidence in Maytag and I thought that could not happen with Maytag.

Below is the message I submitted to Maytag on 5/6/2016 at 10:00 a.m. ET and just received an answer via phone call today 5/9/2016 at 3:30 p.m. ET that Maytag will be doing nothing. Also, my husband has still not received a call about the drum seal and when Maytag can come fix this part that broke in their machine only months after purchase. I will let you read my message to Maytag and you may decide if you would like to buy their dryer after reading what I sent and knowing they will be doing nothing. (Washer works just fine).If this message could be passed onto customer retention and/or management, I would greatly appreciate that action being taken. My husband, and I purchased a Maytag Washer and Dryer Set from Lowes in (Listed Location) on (Listed Date) (Model Number: MGDC555DW2 and Serial Number: **). The dryers drum seal has already gone bad on one side. We had a Maytag servicer come to our home on Monday, May 2, 2016 to confirm this and said he needed to order parts and we would hear back from him on my husbands cell number in a few days, which we still have not received contact. Additionally, due to the drum seal going bad, a whole load of laundry has extreme tears in the material to the point of being ruined. I have pictures of the clothes/sheets and drum seal, however there is not a location on this contact form to upload them. I have three work shirts, worth around $30.00 each and new bed sheets just bought in the amount of $77.39 which have full threads pulled through them due to the dryer going bad in only four and a half months of normal usage. I am writing to request compensation for my items that are now unwearable/unusable and would be glad to provide pictures and receipts for price of items. We of course have not used the dryer since, which has been a huge inconvenience, especially with no update in knowing when the dryer will be fixed and reusable. Please contact me back in regards to my request. Thank you.

I would like to start with, my Mother had always used Maytag washer and dryers. Her machines would last 20 years or more. I bought a Maytag front loader washer and dryer in 2006, since owning these machines have spent in upwards of $1400 in repairs. Some being flood out of tub, mother board blow out a couple of times as well as various other issues. The biggest problem is the awful smell of our clothes, I must wash clothes multiple times to try and remove these smells. I tried contacting Maytag and they dont want to hear my complaints and push me off to purchasing another washer and dryer. Oh, I will be buying a new washer and dryer it just will not be Maytag. Do yourselves a favor and DO NOT buy another Maytag. This is not the same company my Mother knew and trusted.

I have Maytag Neptune washer and dryer that was purchased in 2002. Theyre still going strong. Its a great size for empty nesters like us, but if you have a big family, you might want to consider a larger capacity.

I bought the Maytag Bravos X washer and dryer combo 4 months ago and its been a hassle every time I use the washer. The dryer is fine, but the washer constantly has problems. No error codes, I just hit start and it clicks intermittently in sensing mode for 10 minutes and shuts off. Once in a while, it decides to work - adding water, but never cleaning thoroughly and I always have to run an extra spin cycle because the clothes are sopping wet once it finishes. Ive been reading reviews all over the internet describing similar issues with these models and I am kicking myself for allowing myself to be convinced Maytag is a quality brand. Dont waste your money on these pieces of junk and really do your homework. I wish I had never bought them and am angry that I will have to deal with it until it eventually breaks down in the very near future, Im sure.

We have a Maytag drying center that is almost 6 years old. It never did a good job drying especially for the money we paid, but it just quit on us two weeks ago. We purchased it from TA Appliances in Barrie, Ontario who recommended that we call B&K Appliance repair to fix it. The owner showed up and said he would be back to us in a few days to fix it, as soon as part arrives. He now wont return calls and it has been two weeks, so we called Maytag customer service. We knew we were in trouble when we received a message telling us Due to higher than normal call volume... (so much for the Maytags that never need repair). Anyway, we finally reached an incompetent, ignorant and anti-customer service representative who proceeded to tell us in an extremely, nasally drawl that the part needed to fix our 6 years old dryer is no longer available and the most they could offer as compensation for this on our $1500 plus tax dryer that should last at least 10 years is $120. This is for a dryer we never used more than 5 times a week.

I would never buy a Maytag dryer again. It has been serviced 3x since purchasing in 2010.

Bought a Maytag front load washer and dryer, it rattled and shook from day 1, they have come out 3 times in 1 month to fix that, now it wont even spin. This will be the 4th day of work I have had to miss, and all they say is, We have to send someone out to repair. Sorry. Do not purchase their products!! They dont care.

I have had 2 Maytag washers in 37 yrs and loved their products, however I purchased a Maytag quiet 300 in 2/09 and it is the worse Maytag product on the market. The frame around the bleach dispenser has rusted out and I have called for the 3rd time in 5 years to have it repaired. To my dismay it will cost 300.00 to fix because the bearings have to be replaced. I will now have to purchase a new washer. The days of the Maytag man are long gone. By the way the Maytag dryer has been serviced twice. I thank God everyday for that extended warranty I bought, but now it has now expired.

Maytag Bravos 300 Quiet series - Ive owned this washer for about three years. On average, I do 2-3 loads of laundry per week. I follow the loading directions, but still have to babysit the machine because of uneven load issues better than 50% of the time. Many times, clothes come out full of lint, even after running the clean washer cycle. This is the worst washer I have ever owned. Ive had better results from second-hand machines.I havent bothered to contact Maytag because Ive had it so long. Im almost to the point of getting rid of it and buying one that gets my clothes clean and isnt inclined to push the clothes all to one side and put the machine off-balance. To say Im disappointed in the product would be an understatement, especially since I paid $800 for it.

We bought our front load washer and dryer about 5 years ago and have had no problems with either. We also purchased a Maytag French door refrigerator 2 months ago to replace our Sears Elite brand when its compressor went out after 27 months (Ill never buy another Sears appliance).

I purchased a Neptune washer/dryer front loader. All Neptune washers have basic design flaw over which the company should be sued. Since the bulk of the weight is in the front of the horizontal wash-drum, the entire assembly is suspended by a rear mounted bearing allowing the drum to spin. That bearing assembly is woefully under-designed and not able to support the unequally distributed weight that is inherent in any front load design.Since the forces of gravity cause a loading of the rear bearing on the front of the bearing raceway only, the machine is doomed to catastrophic failure of the entire drum system--and they all do this. When the washer goes into spin mode, it sounds like a jet engine taking off and that is a symptom of the bearing design beginning to fail which begins on the first use of the machine. The cost of the drum assembly/bearing and the labor is far more expensive than buying a new machine and therefore, not worth it. Avoid Maytag products at all costs.

I purchased a Bravo washer and dryer set about a 2 1/2 years ago and had problems from the start. The dryer control panel went out the first day. No problem, they replace the panel. The washer is a different story. The agitator went out next and the wait time to repair it - 3 WEEKS. The agitator went out again for the second time and the tech stated that it had to be replace. Wait for it. Waiting time - 1 month including parts. To make this story short the agitator will go out every 4 months and the tech stated once its been replace it will work like a new washer. Wait for it. The agitator has been going out ever since and the wait time average 3 WEEKS. Wait for it. This Maytag is trash.

Like others that have submitted a review, about six months ago, our then less than two year old Maytag Bravos XL washer became very loud. If the problem is the main bearing as others have suggested, its not covered under the 10 year warranty. Aside from loud noise, the washer has never performed to my wifes satisfaction. Neither has the Maytag Bravos XL dryer. Regardless of the settings, the dryer doesnt dry the laundry completely. Extremely disappointed with both the washer and dryer which replaced our 15 year old Maytag washer and dryer. We will be replacing the defective Maytags with another brand like LG or Samsung very soon.

If you have a second floor laundry room, DO NOT, and I repeat, DO NOT acquire this washing machine!!! The Bravo MCT model washer is TOO loud (during spinning cycle), and for some reason, the clothes come out all tangled up. Some cycles are a waste of a cycle, and most cycles take a bit longer than my former washer. I miss the cycle choices I used to have on my former GE Profile washer (GE does not make that model anymore hence my changing brands). For the most part, clothes come out clean; thats why I give it a two-star rating instead of one. The dryer: Must dry every load in low heat so it doesnt come out extra crispy and wrinkled up. Although I generally have to run a second drying cycle, low heat does work great and the clothes come out ready to be folded/put away.

First of all, I had a Maytag for many years and could not have been happier. When it came time to replace, I did not even consider other brands. I have had my dryer for less than a month and the interior already looks dirty. I contacted Home Depot where I purchased it and reported the problem I was having and would like to return this model and purchase a higher end model assuming that it would not have the same problems. Home Depot said all appliances are special orders and can not be returned. I could contact Maytag and have someone come out and look at it for no charge. I contacted Maytag and they told me that they could have someone come out but if they decided it was just cosmetic, there would be nothing that could be done and I would be charged. I said, I am telling you it is cosmetic! Why would I pay someone to tell me that? The guy suggested I take a damp rag to clean it. I said think about all clothes that are being dried are damp!! I will never buy a Maytag again and will not buy any appliances from Home Depot!

1. can not get enough water in the Maytag machine to cover the clothes. 2. All of the clothes come out twisted. 3. After watching the machine wash the clothes I notice that agitator did not move all of the clothes down into the water, and that was probably because there was not enough water in the tub. 4. The machine gets out of balance easily and at that time the machine door is locked and you need to push the pause button and wait for it to unlock the door. 5. Its louder than my old Kenmore washer that we have had for 15 years.6. The Maytag dryer does not dry as fast as my old Kenmore dryer that we have had for 15 years.Bottom line is I would not buy another Maytag product. Do your homework.

I have had this washer (top loading washer model MVWX550XW0) almost 2 years. It has ruined some of my clothes. It does not properly wash anything. I have tried every possible solution. I cannot use the HE powder detergent - it will not rinse out. I tried using less than required and double rinse, absolutely did not overload. Even using the HE liquid still did not get clothes clean. I used the number one detergent to the cheaper brand - it makes no difference. I still have to double rinse everything. Small throw rugs will not even get totally wet or clean. I took clothes to the laundromat just to make sure it was the washer. It is this washer. I know I have waited too long to register my complaint, but I have basically thrown away $1200. Also, loads of clothes would take up to 1 & 1/2 to 2 hours to wash. Now that is definitely not energy efficient. I would love for you to pick it up and bring me a standard washer and dryer. I work for a research firm and know when companies really care about their customers. I will be interested to see if the Maytag Man really cares. The only reason I did not check angry is because of my delayed response.

We had been a Whirlpool only brand household for as long as I can remember. When our Whirlpool washer and dryer gave out on us 11 years ago, we had a friend swear by the quality of Maytag appliances and decided to try something new. We purchased a Maytag Atlantis washer and dryer set. We have had our Maytag Atlantis washer and dryer since 2003 and both appliances are still as dependable and hard working as the day we purchased them. We live in a house with well water and our water is treated to be soft water.We have 2 daughters and 4 grandchildren who have come and put our machines through some heavy duty challenges when their non-Maytag brand washers and dryers have failed them. We are still very satisfied with our Maytag purchase some 11 years later, and so are our daughters and grandchildren!

Always have bought Maytag. 16 years on both washer and dryer. The newer models, which I dont have, locks the top of the washer after it starts. I would hate that. I dont care if they are stackable but I would want full size. I dont think I would pay extra for a front loader, but the only front loading washer I have ever owned is small and at our camp.

Im totally done with the Maytag brand that Ive trusted for over 30 years. I never knew until yesterday via Facebook friends that they are not true Maytag-made anymore. They were bought out by Whirlpool eight years ago. I bought my top-load Maytag Bravo 400 Series Washer ($1,028) at Home Depot in October 2008. No problems with it until now, less than 4 years old with error code DL. So I looked in the book and found it was the lid lock (the little red light wasnt lighting up when closing the lid, which prevents it from running).I made an online appointment with Sears Home Appliance repair to check it out. But after talking with online friends and googling fix videos, I was able to get it running today by taking the top off, unplugging the lid wire and plugging it back in. So far, its working but now I will fear each time I go to use it that something else will fail. My old Maytags (washer and dryer) bought in the 80s never needed service until they approached the 14- to 15-year mark. That only tells me that the newer made appliances are total junk! So many complaints and how the companies dont back their appliances, it just sickens me.

We bought a Maytag dryer from Lowes on 4.23.20 for $567.87. From Day 1, it required us to dry even medium loads at least 2 times and sometimes even 3 times. I have been complaining to my husband since we got it. The clothes come out smelling almost burnt. But if you dry it once, the clothes are wet. And if you try to dry it the 2nd time for less time, its still not dry. So, it takes forever to do laundry. This morning, it sounded like a lot of metal was rattling around. So, I looked inside to see if change was in there, and nothing was in there but t-shirts and socks. It had been drying for less than a minute, but when I opened the door a wave of extreme heat hit my face. Now Im afraid to use it because I think it will eventually burn our house down. And with COVID-19, we do tons of laundry. We cant afford another dryer but may have no choice.

I bought the largest Maytag top load washer. From day 1 clothes come out with laundry detergent left all over them. I have to take a washcloth and wash off every piece of clothing coming out of the washer. Had a technician come out. He said he gets this complaint every day. His suggestion, put less clothes in and use less detergent. This washer is programmed to use minimal water and it just doesn’t have enough water to clean all the detergent off. So, I bought the biggest washer to wash bigger loads and now you are telling me that just doesn’t work.Spoke with Maytag customer service. They said very rudely if there is no problem found when the technician came out, there is nothing they will do. She told me it was user error. My dryer also stopped working. Sometimes it would turn on, sometimes not. The technician said the lint screen error code came up. He would try to get Maytag to replace the whole board but usually they don’t do that unless the whole board has a problem. Called Maytag the next day. The technician documented he fixed a connection problem and closed the ticket. What???? So, now I guess I need to schedule another service visit. Very unhappy with 5 month old appliances. Paid $1700 for the pair, you expect quality products.

Bought a Maytag Washer & Dryer and after only 4 years the front panel went...cost to replace part only $653.55. After expressing concern about the price Maytag cut the cost of the part in half - now installed $475.00. Disposable dryer. Choked on it and decided to go ahead with the repair. Part was to be in in a week and it is now been a month. Maytag/Parts supplier no idea where the part is and doesnt return phone calls. Have to use the laundromat (family of 5). More money out of pocket. Not to mention time. Called Maytag again to complain about the service and having to pay more money out of pocket to use the laundromat. They basically told me, Too bad. Have used Maytag appliances over the years and always been satisfied but the company is clearly going downhill.

Maytag Bravos 300 Electric Dryer - Purchased dryer 2011 and a computer part went out and Maytag wants $418.66 for a computer part. This dryer was used only 6 months a year. Poor attitude about repairing from Maytag and they would not do anything to make us happy with product. A dryer that goes out in 3 years is robbery. Maytag should repair and make customers happy but they just dont care. Anyone who buys a Maytag or Whirlpool product should have their heads examined. I tried to talk sense to Maytag representative but to no avail. I am now going to make sure all of southern Indiana knows of my problem with this product. Those who know me know I have the ability to contact thousands of southern Indiana and Louisville residents.

Purchased a stackable washer and dryer (Maytag) for our new condo in Feb 2015. After it was installed a few months later the problems began. The washer wasnt removing the water from the clothes. We contacted Maytag and they informed us that they subcontract out to a company called Appliance Service of Central Florida (727-462-0394). Contacted Appliance Service and set up a date to be serviced. Since then, we have had Appliance Service out to our place over 8 times. They found fault in our control panel, our door lock, replaced our motor and have replace several other parts. It has been over 4 months since they started repairs on our machine and have informed me that they have a right to try and fix the problem. I have no problem with this but when and how long do I have to put up with this? They dont seem to care that my wife and I havent had a working washer in over 4 months.The people doing the repairs stated that this machine should have been replaced because it had or has several problems with it and after replacing the motor, electric panel etc it still isnt working. When I contacted Maytag they stated that as long as Appliance Service is working on the problem, it out of their hands. Is there anything I can do besides contacting a lawyer and spending more money?

We purchased our Maytag Neptune washer and dryer in 2006. Months after our purchase, we tried every HE detergent we could find to see if our towels would smell fresh. Nothing we have tried has worked. I just went to Maytags web site. I found out there was a recall on this washing machine due to the mold on the door gasket. Why didnt they send me a recall notice so this could be corrected with a refund or something?

I have a new Centennial Maytag dryer. What a horrible sound it makes when the time is up!!! I had another Maytag dryer for 19 years and it did not sound as obnoxious as this new one. HELP!! I can tell some man invented it.

I purchased the Maytag Bravos top load washer and the matching dryer at Home Depot back in 2009 after giving my son my very old Maytag washer and dryer that was running just fine. I liked the top load energy efficiency idea of the new Bravos and the large capacity of both the washer and dryer. Also, the Maytag name sold me, gave me confidence I was purchasing a quality product... WRONG. When it was delivered, there was damage to the dryer door, so a new one was ordered and mailed directly to me. Once it came in, I called to have someone come put it on. First issue, not a really big deal but disappointing.About one month into using the dryer, the top of it became so hot it could literally burn your hand. There was also an error message. I had purchased a one-year warranty, even though technically there is a manufacturers warranty on the product. A part had to be replaced in the panel. This happened twice. We then moved out of state for one year and the washer and dryer stayed in storage unused during that time.Fast forward to 2014 and the washer will not complete any cycle except the spin cycle. I keep getting an error message of OL which means overload. The machine is NOT overloaded. It literally takes me hours to get through one cycle of washing clothes. And they dont even come out clean. I called Maytag repair and they offered me a one-year warranty for $363.75 since the washer is having issues. They explained to me if its the control panel the cost alone for that is $383.00 not including labor. Also, the dryer take forever to dry. I have to run each load through a cycle twice to dry everything. So much for the energy efficiency of these machines. At this point, I am considering just buying another washer, something cheaper without all the fancy bells and whistles. I am terribly disappointed in Maytag.

I purchased the Maytag Bravos series washer and dryer recently. I love the dryer but the washer does not clean the clothes. I have to wash twice if I want it clean. It does not get the stains out and does not use enough water to rinse the clothes. It also does not use enough water to wash/clean the clothes. I ended up washing all the loads on bulky which fills the washer with water. It still doesnt agitate enough to get things clean. I am extremely disappointed in the Maytag product which I always thought was top of the line.

MAYTAG BRAVOS WASHER - Biggest mistake I have ever made, like all the other complaints, washer does not clean the clothes. This washer and dryer are in our vacation home. Only used on weekends we are there, now the washer is broken, will not spin and UL light comes on, even with no clothes in it. DO NOT BUY!!! Like others have stated, we need to start a class action lawsuit against Maytag for fraud and knowingly selling junk.

Bought used and still performs like a champ. It's old. Have the matching dryer but that quit working some time ago so I hang dry clothes.

Purchased in 08 for a second home, we visit every other weekend mostly in summer. I have never been pleased with the set really. It takes too long to wash/dry, clothes get tangled, dryer goes off on first buzzer, wrinkled and now, the control panel has gone out on washer and they say it is approximately $500 to fix. I have probably used it 20 times a year. I have Maytag in Lex, which I have had for 15 years, that is 100% all the way around better.

I bought a Maytag front loader washer and dryer, plus the pedestals for each. In last August of this year the washer just stopped in the middle of a wash cycle. I placed a call to the customer service. The tech diagnosed and placed an order for a part and set an appointment for two weeks later, with a time window 1 to 5 pm. The person called at 5:30 to tell me he had an job before he could get to me. I had taken the day off to wait for him. I called and they ended up rescheduling, for two more weeks.. Tech came ordered different parts, tech did not show up. Tech came out again ordered new parts. Next week he arrived wrong parts. Washer still not extracting. New tech, new parts, new appointment, this was what happened throughout September and October. Tech was not happy with his job, stated that to me, would not do anything but install part, even if it didnt work. He took parts with him. The washer still not extracting. Last Thursday he didnt even have all the parts, made the decision to replace machine without discussing it with me. Told me Sears would call me in 48 hours. Received call today Tuesday. Go to Sears to have it replaced. None of the machines they offered are compatible with mine. I will have to purchase the pedestal for the new machine, plus pay the overage to get the comparable machine. Service appointment people were horrible, cold and rude. Sear store at the mall where I purchased my washer said that it was not their problem. Once we sell it you are in their hands. Have had Maytag for over 30 years. Will never buy it again. Will never buy at Sears again. Too bad I have to replace my washer with something from Sears. Not enough space to write everything I have gone through, the lost workdays, the extra expense of having to go to the laundromat, the stress of dealing with incompetent people and techs.

Dryer delivered nonfunctional. Tech showed up the following Tuesday. Diagnosis main board and one sensor dead. Tech returns following Thursday. Replacement board DOA. New dryer still nonfunctional. Awaiting new board with no functional $1100 dryer. This dryer replaced my three year old Maximus which was deemed too expensive to repair after three repairs. Please do not buy a Maytag/Whirlpool product.

I purchased this Atlantis dryer several years ago. To this day, I have replaced the rollers and drum three times. What a piece of junk! This will be the last Maytag I ever own.

After everything posted here why would anyone take a chance buying any Whirlpool product including all subsidiaries. I made the mistake of buying a Maytag washer and dryer less than 3 yrs ago. There are only 2 people in the household and we only wash linens, towels and undergarments- the rest goes for dry cleaning. The washer stopped filling with water, similar to what was posted by another customer. Maytag customer service was 2 weeks out.When the service tech arrived he diagnosed the problem as a faulty water value but didn’t have the part- another week. I asked the tech why it takes 2 weeks to get someone out for a service call- he told me that there were 4 techs working the area but 2 quit and they were never replaced. The tech went on to say that he was leaving because of the misdirected grief he gets from customers because “the Whirlpool brand is crap”, it takes to long to get service and usually the cost is more than the appliance is worth- and they take it out on him. That is not hard to understand.Bottom line- IF THE SERVICE TECH IS TELLING YOU THE BRAND IS “CRAP” what else do you need to know. FYI- Maytag repairman quoted a new water valve at $70, labor $150 for a total of $230. I paid $600 for the machine- is this a joke? The exact same part was available on Amazon for $43 and was delivered in a day. With the help of a YouTube video I replaced the part in 10mins. On top of the fact that the appliance is crap, it would have taken 3 weeks to get fixed- Maytag is also screwing customers with overpriced parts that shouldn’t have to be replaced in the first place- fair warning, STAY AWAY.

We can do nothing at the control panel even though the drum light will come on when the door is opened, we cannot turn it from the control panel. After a varying length of time, a fault code of F70 is displayed (which is not covered in the owners manual), the dryer can then be started by depressing the power button and all functions seem to be restored.

This Maytag Centennial with commercial technology washer has ruined a couple of thousand of dollars of clothing, maybe 10 to 12 of my favorite shirts (ripped holes around the top of the pockets), bath towels and sheets and comforters and hand knitted small blankets that can never be replaced. It tore holes in nearly everything that was made out of cotton, I was doing spring cleaning and I normally wash most of my summer clothing, but this time this washing machine destroyed nearly all my summer clothing. This washing machine came with the house I just purchased. (I gave my older Maytag washer and dryer to some needy folks which worked great when I moved here). Disappointed in MAYTAG. Will never buy another Maytag!

We bought a Maytag washer and dryer in April 2012. A few weeks ago the washer while it was spinning out, it sounded like it was metal on metal. Sears came out and said the transmission and the tub had to be replaced and the tub was created to the transmission. My husband and the only ones living in home and I sort my clothes, so I dont have big loads. I contacted Maytag, their answer was its out of warranty so we are not going to do anything for you. Anyone who buys a Maytag Washer, watch out what youre getting.

I bought a new top loader Maytag washer and dryer on 1/1/16. My first experience with the washer was as many in has stated - It Doesnt Clean, the clothes, also I have trouble with the fact that is there is a string loose, it become worst. Why did they improve a product that did not need improving. They just made it worst. It is totally **. Im stuck with it as I cannot afford another washer. The dryer work fine.

The machine runs and runs and runs and still the clothes come out dirty. Clothes are often not even wet all over. The Maytag HE water-saving washer is a terrible Hoax. The dryer also is faulty. It rolls the clothes into a big, undried ball of dirty clothes.

I have a Maytag purchased about a year ago. My old Maytag lasted 16 years. The salesman told us that they are now built to last 8 years. It’s pretty noisy, so much so that I have to close the door to the utility room. I guess it gets the clothes clean but it used very little water. Fortunately my model has an agitator but nothing like the old kind. After looking at many models, I feel this was the best choice for the value. It is top loading which I like.

I bought this washer and dryer (Bravos MCT MA655LDY) after receiving several notices from Hydro that I was consuming more electricity than my neighbours! It was delivered March 31, 2018. On July 5th 2018 I tried to use the washer. It lasted exactly 3 months! I called The Brick who sent a technician out, he said the control had gone. Not sure what that is, but 3 months? This is absurd. I would like them to replace this washer.

We purchased our Maytag Elite dryer almost a year ago. Began to have problems with it several weeks ago. We first tried to correct the problem through the store where we purchased it. After three failed service repair visits the technician recommended we call Maytag directly. We did. Another service appointment was set up. The repair guy determined there was nothing wrong with our dryer (?? It wasnt drying on one of the heat settings!!) but said he would come back and replace the front sensors anyway. After he left I called Maytag again. Explained why I was frustrated. I was told that since the repair guy said nothing was wrong with the dryer there was nothing further they could do for me. Further attempts at repair had to be at my expense. I was incredulous to say the least. The dryer doesnt function properly on the normal heat setting, but because the repair guy cant find the cause I am therefore just out of luck?I will never, ever purchase another Maytag product. I am shocked that they will not stand behind a product that is still under warranty. After only 11 months of use I am stuck with a dryer that will only dry on high heat?! How can a single service visit by their repair guy (whom is on their payroll) be the final say? No second opinion? Is he infallible? Simply unbelievable.

I have been Maytag customers for 40+ years. I purchased a new Maytag washer and dryer at Home Depot last year. The paint is coming off and the top is starting to rust. We have had Maytag washers and dryers for as much as 17 years that did not rust. The reason we bought Maytag was quality. Rusting in one year is not quality. Please contact us ASAP. Home Depot said there was nothing they could do.

I bought a Maytag washer and dryer at Lowe's when I bought my home-the price was great and I have not been disappointed in them-have had them over 3 years now. My washer has a stainless steel tup and is a top loader. The combo of the two was less than $1,000. The washing machine has deep clean, heavy load or light load, hot, warm or cool water settings, a hand wash setting and many other features that I think most consumers can appreciate.

Maytag Dryer- Bravos XL - Waiting for my third service call since purchasing my dryer less than 2 months ago. After 2 service calls the repairman found a piece of the mold that should have been removed at the factory causing problems. Now, my dryer made a weird noise, sparks flew and it no longer works. After calling the seller and the manufacturer requesting a replacement, they feel it should be repaired (again).

I purchased a Maytag gas dryer in November 2011. This is January 2012. I have got to use mine maybe 2 weeks altogether since I had it. It is to be repaired for the 4th time tomorrow. In the meantime, I have to go to the laundry mat to dry clothes, Maytag refuses to do anything about this. They say they are helping me by getting it repaired each time it breaks down. I want a new dryer. The retailer I bought it from will not stand behind this product either. You see these commercials on TV where the Maytag guy is sitting back and waiting on a call. Thats a bunch of ***! I have never purchased a product from anyone that they would not stand behind it especially for the 4th time in two months. I will never buy another Maytag product as long as I live and I will tell everyone that I know not to buy one either.

I have the Maytag Direct Drive Motor washing & dryer set the is supposed to be “commercial technology.” The washer is supposed to keep wet clothes fresh if they don’t make it to the dryer right away. After 2 years, I disagree in that it offers no better outcome than the much older machine I replaced. Furthermore the dryer cuts off leaving my clothes damp every single time, which I cannot stand. It leaves my clothes to wrinkle terribly and damp to stink if I do not collect them fast. I honestly wish I still had my old set. All the new features simply fail to measure up not to mention over complicate and add expense to repairs.

I purchased a new washer and dryer from Lowes a few months ago. I had my former washer and dryer for nearly 20 years and although the dryer started to have some issues, the washer worked wonderfully. To have a matching set, I decided to purchase both a new washer and dryer. I was told the Maytag Bravos XL model was the top of the line and could handle large loads. After just a few washes I realized this machine does not add enough water to get the top clothes wet and there is no agitator to pull the clothes into the water. I returned to Lowes and was told to use the deep water wash. I tried that and still had clothes coming out from the wash still dry and dirty. Unfortunately Lowes would not take the machines back and I was told to call Maytag. Maytag said there was nothing they could do except send out a technician for a service fee of $98 to help me determine if the machine is functioning correctly. I could not dislike a washer and dryer more! The dryer catches clothes on one of the screws inside and pulls fabric pieces out. This is in my opinion the worst washer dryer set I could imagine having. I will share my experience with as many people as I can to help others avoid making the costly mistake of purchasing a Maytag product. Maytag does not seem to care they have designed and sold a dysfunctional product!

Front load washer is four years old. Approximately two years after owning the washing machine it started burning and ripping our clothes. Maytag sent someone out to repair at no cost. The problem stopped. However, approximately two years later it is happening all over again. Thus, there is either a deficiency in the Maytag product or the repair has failed. Maytag will only repair at our cost. True, the washer is four years old but the same problem keeps happening. Plus, that is not a long time in the life of a washing machine. The customer should not be held responsible for a recurring problem with their product. The front load washer and dryer were very expensive. We will NEVER buy Maytag and we will continue to share our disappointment to whoever will listen. It is shameful that Maytag says they stand by their product but when its put to the test Maytag completely fail. Double thumbs down for Maytag and customer service!!!

Our $1,000.00 Maytag Bravos is only 4 years old (also bought the matching dryer at the same time). We have had to purchase two new motherboards for the washer and now the uL, during the spin cycle, comes on and my clothes will not spin out. I have followed the manuals directions to unplug, wait, replug, redistribute, etc... all to NO avail. So very disappointed with this machine. Bought it because it was a Maytag, but will never buy another :( I had this machine repaired with major amount of parts and expense (due to the uL problem), BUT the uL code still keeps coming up. I am one really unhappy customer.

I purchased a Maytag Bravo xl washer & dryer for $1600 in May 2017. Sunday, the user interface panel went out in the washer. After an $85 diagnostic visit, we were told it would be $500 to repair and take an additional 5 days. My husband is recovering from major knee surgery so I was short on choices. I elected to purchase a new speed queen and will never purchase Maytag again. The 10 yr warranty tag on the front is useless!

I have had my Maytag set for shy of 2 full years, of actual usage time, that is. My dryer seems to be functioning normally, minus an occasional lengthy cycle time, even after the clothes are dry. The washer however, is sitting in my garage now. F51 error code, which online told me the rotary position sensor was the issue. Yes, I was told by an A&E repairman, who was at the house for an unrelated repair, that it was the bearing that was bad. When he showed me what I was looking for, there was the bearing laying in the clear plastic housing, in the underside of the washer. Its going to cost around $350.00 to get the part, if it can be found, and the service call. No, not really worth wasting more money on it. I am very unsatisfied with this unit. With 4 kids and 2 adults at home, I expected much more from the Maytag name.

I purchased my Maytag Neptune pair on Jan. 24, 2005. I was unaware of the problems and lawsuit related to these items. Luckily, I didnt have any problems with them until May of this year. At that time, I spent $337.00 for a new control panel for the dryer. (Just because I didnt want to split up my set.) I expected them to last me for the rest of my life. Of course, the washer had started to do something even the repair man had never heard of before, right about the same time. I told him that the tub would fill up with gallons of water, and surprise me when I opened the door on various occasions, flooding my laundry room and the basement downstairs. Mind you, this would occur even with the water supply cut off to the machine, no hot or cold running to it.He performed a diagnostic test on it and said everything showed up fine. Of course, it didnt overflow while he was here. He is the one who told me about all the trouble and the lawsuits. I had wondered why I didnt see them for sale anymore. I have been keeping the water turned off except when I need to use it after all this time. It still happens! The repairman thought I was senile or something. I dont have a mold problem, no trouble with the door lock (yet), and out of all the comments and complaints Ive read online today, only this site had one with a problem of it flooding the house. My husband and I are on a fixed income, and here is this unit (that I thought would be my last) rotting out my floor and wall in the laundry room, and flooding my basement. Not to mention it rusting out the inside of the washer and its pedestal. I would like to hear from anyone else who had this water problem, and what it took to fix it.

I purchased the washer and dryer approx 6 or 7 years ago. Out of the gate about a year the pump had to be replaced on the washer- 2010. 1/2012 the tub needed to be replaced, 6/2012 the PUMP needed to be replaced again! Then 2013 the dryer need a new board at the tune of $391.00. And today, yes - yet once again I need a new pump! Over $2,000 in repairs on these awful machines. I called Maytag because I thought maybe they would care - not so much. The rep told me that the Bravos models were discontinued (shocker) but that she could give me a discount on a new comparable version at ONLY $600. How nice! I will use these until they fail again - which according to history - that wont take long and then I will NEVER EVER EVER purchase a Maytag product again. We work hard for our money and continually giving it to a company (for parts) for a product that they failed to make a quality product is not going to happen again! DO NOT BUY MAYTAG. Do your research and give your money to companies that care. MAYTAG should be held accountable and a class action suit should be filed. They need to GET IT and they never will if we sit back and let them take advantage of consumers.

I purchased a Maytag Bravos washer and dryer pair in 2009. Over those 5 years I have had at least 8 shirts come out of the washer with tears in the armpits. First I thought it was my armpits destroying the cloth. Then I thought it was cheap cotton (all my shirts are 100% cotton) from foreign manufacturers. Ive had two shirts destroyed this week, this mornings was really thick material. Usually when I remove clothes from the washer, they are entwined and twisted. Consistently when I wash any load including a towel or two, the washer becomes unbalanced. My clothes often have a foul odor after washing. My theory is that the lack of a center agitating spindle is allowing the clothes to tangle, and not really cleaning them. I have to use the extra rinse setting or the clothes come out covered with soap suds. In summary, Im not happy with this washer and will never buy another Maytag appliance. Im also not sure the high-efficiency technology has had all the kinks ironed out.

We first purchased a Maytag Neptune washer and dryer set. We loved them. Had them for 15 years with no problems. When we decided to get a new washer and dryer, we were loyal to the Maytag brand. I was immediately drawn to the Maytag Bravos XL due to the extra large capacity. What a mistake! This washer and dryer pair take more than two hours to complete a single load of laundry. It often takes more than one wash to get clothes clean. If you wash an extra drum large load of laundry, often times there is not enough water and agitation to even get all of the clothes wet. I have a one-year-old boy and a six-year-old boy, their clothes get very dirty. This washer Does not get food off of my one-year-old’s bibs. And my six-year-old’s clothes come out looking as if they haven’t even been washed. What a disappointment! My husband and I are going out today to purchase a new washer and dryer set after having just purchased these Maytags in April last year. What a waste of money! Please include me if a class-action suit it’s taken.

Not yet two years old, my Maytag Bravos dryer stopped working. When I called a technician to see what the problem was, he told me that the circuit board was burned out and it would be $500.00 to replace. I then called Maytag to find out if there was a problem with this machine and was told no. This apparently is a lie as there were numerous complaints when I checked the internet. I have five Maytag appliances and at this point, only one has not caused a problem. Maytag is not the company of the past when if you had a Maytag, you had the best. The repairman no longer sits around with nothing to do.

Maytag Neptune MAH8700AWW and MDE9700AYH Washer and Dryer - Electrical overload to house circuit, multiple water pump replacements (Maytag would not sell rebuild kit with impeller and gasket or seal causing us to have to buy complete water pumps with mounts and motor.), electronic error readouts, odor and mold washing machine. The welds breaking on the drum causing possible fire hazard by filling case up with dryer lint fibers, around the electrical components, and air intake heater and also allowing metal fragments to get imbedded in the familys clothes. Also, Maytag Oversize Capacity Plus Quiet Pack Heavy Duty with Lifetime Tub.

6 week old High Efficiency Washer leaves lint and soap lines. Ive tried deep water wash plus the 2 rinse settings and I still have to wash the load twice to get rid of the lint lines and soap lines. Ive also tried every combination of settings to no avail and I follow the guide to a tee because this machine actually weighs the clothes to determine the water level. Maytag customer service was polite but useless. Im assuming its the poor design but customer service says I will be charge for the warranty service call if no problem is found. Maytag, another fine company down the drain. PS, parts are made in China.

We purchased a top of the line, state of the art Maytag washer and dryer Neptune. The fill valve failed twice, flooding the first floor and the big storage room below. Thank God we were here! Now the thing halts mid-cycle and wont continue. The repairmen both said the design is messed up and they hate to work on the Neptunes.

Actually, I have had my Maytag washer and dryer for 20 years so they are not new but I am thankful for this set because of the workload it does for me. I sometimes wash heavy loads (blankets, bedspreads, small area rugs), and this pair performs superbly. My son wanted to buy me a new set for Christmas last year but I definitely said no. I truly am happy that I bought Maytag and I truly believe that the Maytag repairman is a bit lonely.

This happens to be a commercial one - I dont know why; the landlord bought it. It will not do just 1 or 2 items. I would need this for when I have a very muddy towel from the dog & dont want to put anything else in with it; or with a newly purchased item that I want to wash by itself. It gets stuck on the wash cycle & will not continue. Then I have an item(s) that is soaking wet, which I dont want to put into the dryer. And in the winter, I cant put it outside. I did an online chat about this & was told not to just put one or 2 items in the washer. What??? Im 68 years old; have been doing wash for well over 50 years & have NEVER had this problem. I dont know if this applies to all Maytags since this is the only one Ive ever had, but I would definitely not recommend this product!!!

My mom decided to splurge on a new Maytag Bravos washing machine and matching dryer thinking that at age 80 the machine would outlast her. But no. After 4 years and just past the warranty, the timer started going crazy. The repairman recommended a $250 motherboard and $90 pump and $500 labor (yes he is next on my list) and it still does not work. I WILL get her money back for the repair and we will NOT be getting a bravos to replace it.

We purchased the Maytag Bravos XL MCT washer and dryer in July of 2013 and have been completely and totally dissatisfied with every use since. We immediately contacted the store where we purchased them and were told we had to contact Maytag. We contacted Maytag on numerous occasions only to be read ridiculous solutions from a notebook that were no different than the instructions in the users manual and never worked. We had our first set of washer (with agitator) and dryer for 23 wonderful years. The washer absolutely does not work. The decision to remove the agitator and reduce the water levels is absurd. The soap does not get distributed, the lack of water causes loads of clothes or sheets to get rolled up into tight balls with no hope of being cleaned, and the spin cycle is so powerful it rips your clothes apart unnecessarily. The dryer is smaller than the washer and cannot handle the same size load the washer can put out and typically requires more than one cycle to complete a drying. All in all this has been the most painful experience we have ever had with any appliance. We are completely dissatisfied with both the store where we purchased these units and the complete and total lack of response from Maytag after requesting either of them to take back these units or make some equitable adjustment so we could purchase different units. We have reached a point where we will most likely store these Maytag units in the garage and purchase a new washer and dryer, being forced to accept the financial loss.

We lost our home in a tornado in 2005 and had to buy all new appliances. So, I bought a Maytag Neptune front load washer and dryer. It was my 1st ever. I will never buy another Maytag appliance again. Just at the end of the 5th year going into the 6th year, the bearings started to go. So, I checked with the place where we bought it and was told how expensive it would be to fix. It was anywhere between $500.00 and $700.00. Well, thats crazy. I therefore e-mailed Maytag numerous times and was thanked for my complaint. But they offered no help with this matter. If they dont back their stuff at all, why would I want to buy their stuff? They could have at least offered to help with it. There are only 2 people living in this house and there is no excuse why that washer should start failing already. If I thought it was worth it, I would load it up and drop it off at a Maytag store and leave it there. It still runs. But it makes an awful noise and we are just waiting for it to crap out. I am going to try to sell it for as much as I can get out of it, hopefully before it completely stops. Maybe some fix-it guy would want it. Well tell him whats wrong and they can fix it and sell it to some other poor person. I lost my job in January. Therefore, I cant afford that much to fix it. So, I will now have to try to find something used, because Maytag does not back their stuff. I would rate this machine lower if I could, but that wasnt an option.

We purchased this washer 3/25/15 for $873.77, we also got the matching dryer, for the same amount. This washer, never washed good, it is simply a bad design, I dont know, what type of mind altering products the designer was on at the time, but it must of been some good stuff, since all brands jumped on the wagon. This is a POS, I have contacted Maytag, and they just ignore me. We need a class action lawsuit against them, they think they can take our money, and laugh at us.

I purchased a Maytag washer and dryer (Bravo series) in February 2011. The top edge of the drum in the washer is fraying. I contacted Maytag about the issue and never heard back. Now my dryer is not drying clothes. It feels like there is heat, but after 1 hour, the clothes are all hot and steamy, but still really wet. Our previous washer and dryer was over 10 years old and had no issues whatsoever, we just decided to upgrade to an HE W/D and now after just 14 months, the dryer doesnt work. They dont make them last anymore.

Its about Maytag MDE7600AYW Atlantis electric dryer issues, Nov 2005 model. There is an obvious design flaw. I have replaced the automatic dryer control board twice since 2005. The unit simply never shuts off, or cooks your clothes for 2 hours. Who will recall this unit and fix the circuit? They will not admit their error.

Purchased a Maytag Bravos XL less than 3 years ago Model MVWB725BW0. We have had several repair calls. From reading complaints from others, I have the same: clothes balloon, clothes rip, dark clothes have a scum on them, even a blanket goes off balance and it is hard to start the cycle. It goes off balance all the time, makes a squeaky sound when agitating and the housekeeper can never figure out what cycle to run the clothes on because they always go off balance, there is a loud vibration, etc. The last repair call was for an actual leak on the floor! The appliance company charged us $95 for the service call, did nothing, and told us the parts would be more expensive than a new washing machine. Went to Home Depot today and purchased an LG washer and dryer for over $1500. I am not even going to try to recoup anything from Maytag because this is the second Maytag that I have had a bad experience with and didnt learn a lesson in the first place. Junk. :(

Bravos 4.3 High Efficiency Washer - The worst washer ever. I recently returned from burying my step-mother. She actually used the same washer and dryer, by Maytag, for over 50 years. Those days are gone forever. This is my second set of Maytags in ten years. The first literally stopped working just after the first year warranty ran out. I still have them inside my pantry, like a set of anchors. Notwithstanding that, I thought, Maytag was a good brand, it must have just been the style of machines, so I purchased these in January. After over six months of usage, I am amazed at how many times I have to wash a single load of clothing to get the items clean. Who cares if the machine saves water? What was wrong with having an agitator? I literally have to remove freshly laundered clothing, turn it over and run the wash again to get the top of the laundry clean. I have had a blanket finish for the fourth time to get it clean, only to have to hang it outside because it is so full of water, the weight keeps it from spinning properly. And why would you remove a timer feature which permits very busy, working people, to wash their items while they are on the way home or in the middle of the night so that there is no waiting to pop the clothes in the dryer? None of the cycles takes less than 80 minutes to complete. Who has 80 minutes to wait on the washer to do its job? I am so upset about the amount of money I spent on all of these machines. Just think, I could have brought the over 50 years old set home from my step-mothers and had a washer and dryer do what they were supposed to do -- clean the clothes.

Maytag Bravos XL does not use enough water to wash a load, also does not rinse all the detergent out. I have tried smaller loads, less detergent, nothing helps. The loads have been so small that I have to wait for two or three loads wash before I can dry the clothes. Too small a load in dryer and the sensor will kick off that the load is dry.

Bought this as W/D set brand new from Home Depot. Had been noticing incredible wear and tear on clothes, as things get so tangled up and need to be practically ripped apart before going into dryer. Cycle times are crazy long, up to over an hour in some cases. Doesn’t have a “Speed Wash” cycle. But WORST of all, after less than 3 years, it just stopped draining properly. Tried all the Codes test, etc. Finally called a repairman just to be told repair costs would probably cost more than the machine is worth. $125 to be told we ought to just buy a new washer. Not happy.

The washer does not wash properly at all. There is not enough water. The clothes come out covered in lint and still soiled. MOD: MVWX655DWI, SER: C63142093. DO NOT PURCHASE THIS PRODUCT unless you want a ton of frustration!

Maytag Bravos electric steam dryer purchased 2009 - I have had to replace the door hinges within one year of usage at my expense. The blower belt and pulley had come off twice, the last time about a half hour after the repairman (again at my expense) left. I put it back on myself and if it comes off again, I will use Locktite to glue it on the blower shaft. I figure I will be lucky if this crap lasts a couple more years anyway. No more Maytag for us! What does it take for the consumer to get some representation with regard to lemon laws here? I will take my wrath out on Home Depot here since I have no recourse. If enough people complain, maybe they will stop selling that junk. I also will disregard Consumer Reports in the future.

I had a Maytag washer and dryer for over 25 years. I loved them so I replaced them with the Maytag name. They are not the same company as far as pride and product workmanship.From the get go it always had a dirty odor to the tub, as though the clothes had been left in it for days. I was told to just run through a cycle with bleach, but nothing. There is no lint collector and after about 8 years of using this washer, the old lint is in the bottom of my washer after every wash. Now, I have to deal with the thing coming to a screeching stop, not spinning out the water after the wash cycle. Sometimes it’s full of water and other times some water drained, but the clothes are full of water and not spun out.Now tonight, I went downstairs and found water on the floor, it’s leaking. My question is to call and get it repaired or not waste my money and go buy another brand. I may go with the latter.I purchased a fridge and dryer at Home Depot a few years ago. I wanted to stay away from Maytag name. I purchased another name only to find out it is part of Maytag. No wonder I’m having trouble with my fridge, making ghost-like howling sounds so loud it consumes the entire house. So annoying. Stay away from Maytag. They are not the same reliable, take-pride-in-work company.

Purchase washer and dryer January 26th, had delivered said February 2nd. Had a horrible delivery service, delivery men were very rude and scratched the dryer. Washer never worked correctly, called and had exchange set up for February 9. Washer was delivered on February 9 and again we had a horrible experience with the delivery drivers. They scratched the washer. The owner of the delivery company came to our home making sure everything was correct. Washer worked well for two and a half weeks. Then I noticed the water was slowing down when it was filling. Then this morning the washer completely stopped filling. We called Maytag and they told us we could not get anybody here until next Saturday. They were rude on the phone. We then called Home Depot where we purchased it and said we want to return the washer and dryer. They said we cannot return it. We are stuck with it. Now weve been arguing with Home Depot and Maytag all morning trying to get someone to my home to get the washer fixed. This set cost $1,400 and Maytag is not supporting us on selling us 2 lemon washing machines. We are stuck because we cant return them or exchange them. Home Depot gave us an option to exchange for a lesser model that they have in stock. When you read the reviews for that model the reviews are terrible. I would highly recommend that you do not purchase a Maytag or Whirlpool product. Their company does not stand behind their products or their workmanship. If I had the opportunity I would return these to the store. But it has been over 30 days and I believe that is not an option. Stuck with a lemon. Very sad that customer service is so crappy on an American-made product.

Our first (and last) experience buying anything made by Whirlpool. I bought a matching Maytag Series 2000 washer and dryer in February 2011. By July, the washer was at 747 take-off noise level when hitting the spin cycle. I called Whirlpool, who directed me to their local repair firm. I called them on August 2nd and had a service rep visit on August 9th. He looked a 30-second look and advised that the bearing assembly was shot and that the spin basket required replacing.

My Maytag Neptune washer was purchased last October 2010. In the past few months, the washer has been making a loud noise when spinning/washing. I had a Maytag repairman look at the washer, and all the barring, etc. needed to be replaced, which would have a cost of over $450.00! I am very upset with this outcome and just looked into it and found that this washer had recalls that the consumers were not properly notified about. The lack of recall communication is inexcusable, especially since I even went as far as to buy a 3-year extended warranty and still was not notified.What really set this situation was that the repairman suggested to not buy a Maytag washer and he added that it would not be a problem since Maytag has been purchased by Whirlpool and that the Neptune washer played a part of the ending of Maytag! This whole situation has really put a bad taste for any Maytag product, and all of my major appliances are Maytag as well as the dryer I just purchased a week ago, before I knew about all of the disappointment of Maytag. I am sure the response I will be getting will be as good as the notification of the recall, which will be nothing. Thanks!

Four years ago we upgraded our 20+ year old Maytag washer and dryer to go with a more water efficient model. The old units were working like champs so we upgraded with Maytag assuming it to be equal quality. From the beginning we were not pleased with the washers cleaning ability and now we have electrical problems and a leaking transmission. Our serviceman estimated repairs to be the cost of a new washer. (Im not talking about a Maytag for replacement.) I e-mailed the Maytag company and they basically said Too Bad. Totally disappointed!! Wish we had our old units back.

I bought a washer and dryer a few months ago from Home Depot Maytag. My clothes do not come out wrinkle-free. They are very wrinkled, to the point where I have to iron the perma press. The dryer I just got rid of was 30 years old, and always got the wrinkles out of the clothes. So I am very disappointed in the way yours works. I dont know what you can do, but this is not good. Thank you.

The Maytag Bravos XL Gas Dryer I purchased less than a year ago has stopped working three times. The dryer stops producing heat. I am now about to call Maytag repair again and waste time and energy setting up a warranty service call. I spent a lot of money in order to go to the Laundromat on a Sunday. Do not purchase this dryer if you would like to be able to dry clothes at home with any type of consistency or confidence. Arrrggg!

Maytag Bravo Washer and Dryer - We are usually review writers. I just felt it was our duty to help others save their hard-earned dollars and not purchase this product. We have owned this expensive and highly researched set for a bit over 2 years. We have had to have repairmen out a half dozen times for dryer repairs. The washer was purchased with the largest tub because I wanted to be able to wash a full load of sheets or a blanket. NOT!!! It gets off balanced, twists every single item (as in blue jeans, towels, soft t-shirts, etc...any weight or size) into a huge mess and has actually ruined some of my clothing. The dryer gives me error messages all the time. I am beyond words with my disappointment. We saved a long time for this set and now are absolutely stuck for a long time before we can replace. You know Maytag my message to you is that hard-working people used to trust your company name. I have been married 43 years and we keep our purchases for many years. I have never in all these years been so disappointed in the huge purchase we made thinking it was a lifetime investment. Now I am doing everything I can to save this year so maybe can replace it down the road as soon as we can. I am telling you people reading this... DO NOT BUY THIS SET. IT IS A TOTAL WASTE OF YOUR HARD EARNED MONEY.

I purchase the Maytag Bravos washer & dryer set 3 1/2 years ago brand new. I figured being a Maytag it would last for a long time but nope I was wrong??? I will never buy another Maytag product as long as I live and I will tell all my friends and family not to purchase a Maytag product also!

My daughter purchased this washer and matching dryer as a set from Lowes about 4 years ago. It was one of the few with an agitator and that is what she wanted. After using the washer for the first time she was very disappointed to find that the shortest cycle took over an hour and that the locking lid feature couldnt be bypassed. A few weeks ago the washer began gushing water onto the floor which flooded the basement below. She had purchased an extended warranty which was due to expire the following week.She called Lowes and scheduled a repairman. He finally came 2 weeks later and used the Internet to help him diagnose the problem!!! We could have done that. He decided that the control panel was only allowing the agitator to turn in one direction during the wash cycle. So essentially it was spinning a tub full of clothes and water causing lots of water to overflow the tub onto the floor. Needless-to-say he had to order a part and cant return for over 2 weeks to install it. IF this is even the problem! He also said he couldnt disable the locking lid feature! If my daughter had been able to open the lid when the problem started she would have known more about it.We are thankful her machine was under warranty but she will have been without a machine for almost 2 months when and if it is fixed. This is completely unsatisfactory for a gently used 4 year old washer. The dryer takes forever to dry also. If you are buying Maytag based on how long your grandmothers machine lasted, you will be disappointed! This washer caused so much damage we had to file a homeowners insurance claim!

Maytag water efficient, no central spindle top load. Clothes come out with scum on them. Really a problem on the solid darks. I have to scrub with terry cloth to remove. Maytag insists this is normal. Refused to honor warranty. Usually check Consumer Reports for quality and best buy. Energy/water efficiency is important. I like to have some control over the machine so that I can use it the best way for me. Such as soak. This machine cannot be manually controlled at all. Also it doesnt have a lint catcher, doesnt filter the wash or rinse water at all. All the lint and pet hair remains on the clothes or even gets worse.The clothes are not clean. I have no way to control the machine for my use. It may be water efficient but seems to use too little water to clean the clothes. Maytag wants to blame the EPA - This is irresponsible on their part. Its an awful washing machine and they made it. Maytag continued to insist that scum on the clothes was working normally. This scum was added by the machine. I used very little detergent; the clothes were relatively clean - just lightly wore a few days. They come out of the machine with streaks of white scum that I have to scrub off. The clean the machine cycle uses a huge amount of water. This is really DUMB: washing the machine instead of cleaning the clothes! Terrible! And Terrible customer service at Maytag. DO NOT BUY MAYTAG.

Maytags reputation for quality is gone. Our Neptune washer has had mold, door lock seized up and wouldnt open, and now our dryer drum is cracked. Exaggerating your products reliability is one thing - this borders on corporate fraud.

Rather than go through all the things I dont like about this washer, just read all the complaints because that is my complaints also: bearings, not enough water in tub, clothes not getting cleaned. Just check out the lint filter and see the gray and dirty lint after a load and you will see it doesnt clean the clothes. Now, the motherboard is kaput! Cycles are all screwed up. Cost is $386 for motherboard plus labor and I will not put one more cent in this piece of crap.Listening to the salesman and consumer reports on the best washer to buy. All they are concerned with is energy savings and believe me when I say that all energy savings products are a joke because you give up operating ability for the sake of energy savings-- true of refrigerators and washers, dryers, furnaces and the like. I will be buying an agitator washing machine. The saving on water are not enough to give up clean clothes.

Got the dryer free when we moved into our townhouse. We had been doing 2-3 loads a day for almost 8 years. The dryer was old when we got it. No complaints. Just wish there was some way to fix it. But mechanic said, No way. Almost a valued member of the family. Say 2 loads a day, 7 days a week, 52 days a year. This is a lot of loads. Remarkable. New machines cant do that today says our mechanic, they are not built to be fixed. Now, when broke, replace, don t fix.

I have owned two Maytag washers. Top load and front load. They have been the biggest piece of garbage I have ever purchased. My current front loader eats and destroys clothing. I have had to throw out numerous clothes as the machine simply destroys them. I have also had numerous problems with Maytag washers. The wiring is garbage. Couple yrs after purchase the washer shorted out. Im handy so I took it apart. Discovered a broken wire. I had to rewire a new connection with as. The wire used in manufacturing is so thin its line a strand of hair. Now it leaks under the drum. I had to place a container under the drum to collect the water. My other purchase was a top load. The lint was just a nightmare. Maytag sent me some contraption after numerous complaints that was suppose to assist in the collection of lint. Again, a piece of garbage. DONT BUY. Save your MONEY.