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Maytag Dryer Model MGD7020RU
Maytag - 7.4 Cu. Ft. Smart Gas Dryer with Steam and Pet Pro System - Volcano Black
The Maytag Pet Pro dryer traps and removes loads of pet hair from clothes. The Pet Pro option lifts and captures pet hair from clothes on select cycles and traps it in the lint trap. Extra Power boosts drying power to get thick fabrics drier the first time,* while Advanced Moisture Sensing helps evenly dry loads.Harness the power of steam to help prevent wrinkles and refresh clothes with a steam-enhanced dryer. In the never-ending fight against pet hair, Maytag is ready to conquer pet hair like a pro.*Results may vary based on load size and type.
Manufacturer: Maytag
MODEL: MGD7020RU
MSRP: $1399.99 USD
Maytag Dryer Model MGD7020RU Error Codes
CODE: PF
PROBLEM: Power failure
FIX: A power failure occurred while the dryer was running. Press Start to continue the cycle or press Stop to clear the display. If this code frequently appears, check the power cord and replace it if it's damaged.
CODE: F-01
PROBLEM: Main electronic control board failure
FIX: Unplug the dryer for 5 minutes and the plug the dryer back in. If the code reappears, replace the main electronic control board.
CODE: F-02
PROBLEM: User interface keypad failure
FIX: A stuck button on the user interface control board causes this code. If you can't free the stuck key, replace the user interface control board.
CODE: F-22
PROBLEM: Exhaust thermistor failure
FIX: Unplug the dryer. Check the resistance of the exhaust thermistor (temperature sensor). It should measure about 10,000 ohms at room temperature. If the thermistor is defective, replace it.
CODE: F-23
PROBLEM: Exhaust thermistor failure
FIX: Unplug the dryer. Check the resistance of the exhaust thermistor (temperature sensor). It should measure about 10,000 ohms at room temperature. If the thermistor is defective, replace it.
CODE: F-26
PROBLEM: Drive motor failure
FIX: Unplug the dryer. Check the wiring connections between the main electronic control board and the drive motor. If the wiring connections are sound, replace the drive motor.
CODE: F-28
PROBLEM: Moisture sensor failure
FIX: Check the wiring harness connections between the moisture sensor and the main electronic control board. If the wiring connections are sound, replace the moisture sensor.
CODE: F29
PROBLEM: Moisture sensor failure
FIX: Check the wiring harness connections between the moisture sensor and the main electronic control board. If the wiring connections are sound, replace the moisture sensor.
Related Error Code Pages:
Maytag Refrigerator Error Codes, Maytag Range Error Codes, Maytag Washer Error Codes, Maytag Dryer Error Codes, Maytag Microwave Error Codes, Maytag Dishwasher Error Codes,
Related Troubleshooting Pages:
Maytag Refrigerator Troubleshooting, Maytag Range Troubleshooting, Maytag Washer Troubleshooting, Maytag Dryer Troubleshooting, Maytag Microwave Troubleshooting, Maytag Dishwasher Troubleshooting,
Related Repair Pages:
Maytag Refrigerator Repairs, Maytag Range Repairs, Maytag Washer Repairs, Maytag Dryer Repairs, Maytag Microwave Repairs, Maytag Dishwasher Repairs,
Related Parts Pages:
Maytag Refrigerator Parts, Maytag Range Parts, Maytag Washer Parts, Maytag Dryer Parts, Maytag Microwave Parts, Maytag Dishwasher Parts,
Maytag Dryer Model MGD7020RU
Bought a Maytag dishwasher 2011! Use it 2 weeks, digital board went down had it replaced! Now 2013, the board is down as well as the motor!! Can you imagine I use it once a day, at most 2 people in this house, and it completely breaks down! Thank goodness I have a Home Depot warranty. I would strongly advise against this product that I spent over $500 for 2 years ago!! How they could sell this dishwasher is a mystery.
Was so excited to get this machine so that I could wash larger loads, including blankets, but unfortunately the machine didnt really clean as expected. That was very frustrating, but even more upsetting was when it began to sound like a jet engine when in the spin cycle. In researching this online, we have discovered that it is probably the bearings. When we called for service from the local store where we purchased the washer and dryer, we were told that it will likely cost at least $600 to repair. We have looked online to see if it is something that we can do ourselves, but really dont want to attempt this as it will require some heavy lifting and a lot of time. I am amazed that a machine like this would fail in such a short period of time and would like to add my name to the list of people who will not buy Maytag again! If a class action suit is ever filed against Maytag for this poor excuse for a washer, count me in, but unfortunately I will probably need to buy a new one before much longer.
I purchased the Maytag Bravos 400 series top load washer about 4 years ago. Paid over $1000 for it, on sale. Its bearings started grinding within four years and the seal is gone which has resulted in water leaking out through the bottom of the machine. VERY expensive to repair and ultimately not worth it. Pretty disappointed that Maytag products reliable for such a short period of time and must then be kicked to the curb. NOT a quality product.
I always purchased Maytag products but no more. After 16 months of ownership of the MDB7749SAM1. For the last three weeks I have been washing my dishes by hand. This unit has so many defects that it should be recalled. Sick of buying parts!!!
I bought a Maytag Bravos Quiet Series 300 washer just over two years ago from Home Depot. The control board and sensor went out last week. The service technician seemed rather surprised that a newer machine would have that kind of non-wear-and-tear problem and suggested that I contact Maytag/Whirlpool to see if they could help offset the parts costs, as the repair was going to cost over $600! The customer service agent I spoke with said that there was nothing they could do because the item did not have an extended warranty. I explained to her that we purchased this unit, even though it was out of our price range, because we were told that it would last a lifetime. I would have been happy if it would have just lasted 5 years! She was very detached and it was clear that Maytag/Whirlpool was not going to stand behind their product. I will now take the repair money and go buy a new washer. You can be sure that it absolutely will not have the Maytag/Whirlpool brand!
Like most people with this Bravos machine, I am 3 months out of warranty and the ball bearing is trash. When the wash goes into spin cycle, it makes a loud clicking noise and takes a few minutes to start spinning. I called service repair and he told me that it was the ball bearing and to talk with them as he has dealt with quite a few high end machines from Maytag that are breaking down after warranty. I should have realized there was a problem when we kept coming up with white spots on our clean laundry and would have to re-rinse clean clothes. This kind of defeats the water saver that is advertised with the machine.Do not buy this product. For a high end washer and dryer, there are many problems. Maybe that is why the Maytag guy is not shown sleeping in commercials any longer. Hes too busy fixing all these machines. Btw, they wont cover the part even though I offered to pay for the service. The best they can do is give me 25% off. Yippee! I cant wait for the other problems to hit me like everyone else.
I purchased this Maytag Bravos Xl Top Loading Washing Machine approximately 2 1/2 years ago. It broke down shortly after the 1 year warranty was up and cost me $300.00 to fix. A bearing had broke and needed a service call to repair it. Well, I paid about $800.00 to begin with, so decided to fix it. Today it started draining water from bottom of it. I call Maytag and after a 20 minute wait on the phone because they were having higher than normal call volumes! They cannot help me, other than to charge me for yet another service call and perhaps a repair. Whirlpool/Maytag makes a high priced money pit of a washing machine! Dont waste your money!
I purchased an appliance package of washer dryer, refrigerator and dishwasher. All of the appliances needed many repairs. It took four icemakers in the fridge before it actually was fixed. The worst appliance was the dishwasher it was repaired every three months for six years! Washer and dryer died after five years.
I bought this dishwasher from Sears on Tuesday July 15, 2014. It was delivered on Friday July 18, 2014. On Friday July 25, 2014 two plastic clips that hold the top rack on broke, and one whole side of the top rack fell down. I called the 1-800 # in the book. Then I called the repairman they recommended. He came out on the Monday July 28, 2014. By the time he got here, the clip on the other side broke. Now the rack was hanging by one plastic clip. While waiting for these parts, the last clip broke and the rack was completely detached. So he received the parts on Friday Aug. 1, 2014. When he arrived, lo and behold, they sent the wrong parts. He had the side tracks that hold the rack, not the cheap plastic clips that attach it to the racks. So I have had my new dishwasher 14 days, and have been able to use it a total of 4 times before it failed. I am now awaiting the new parts. The parts that broke are made from a cheap thin plastic, and this is expected to hold up the entire top rack and the dishes its holding.
I purchased this dishwasher from Sears in July of 2013. Barely 3 years ago. The last few months the controls have been acting odd. The control lock would automatically just turn on at odd times. Yesterday when I hit normal cycle it went to a different cycle and had many other options lit. It would not start. Finally it went dark, no lights, no nothing. I see many people have had these types of issues with this type of Maytag dishwasher. Disappointing. A dishwasher should last longer than 3 years. Sears said they would send a repairman out but it would have been minimum $200 after it was all said and done. Id rather own a non-Maytag dishwasher so we went and bought a different brand.
We bought a Maytag dishwasher March 2012 and the unit wouldnt turn on October 2013 - 6 months after the warranty ended. We called their service department and they told us to unplug the dishwasher or turn off the circuit breaker. We did so and the unit still would not turn on. We called a repairman who advised us that the touch pad was not working. The cost with parts and labor would be close to $300 which was more than half the original price. We repaired it and I sent all the papers with a letter to the consumer department and today I got a call advising us that they would not do anything. Do you think I have any further recourse? If not, I will never buy a Maytag product again and will advise anyone within a listening area as to how we were treated.
Maytag Centennial 3.4 top-loader was purchased at Home Depot. It has never worked yet. On 4/28/12, the third weekend, I sat home for the servicemen to fix this junk machine. The first two times, the machine didn’t work ten minutes after they left and today they went to the wrong address. I have much more important things to do than to sit around and wait for someone to figure out what is wrong with this machine. It would have been cheaper for me to junk this brand new machine and buy a washer from a company that makes washers that work!
We have the 4000 series front loader washer. Within 8 months of owning it, it would shut off in mid cycle. You have to unplug it to restart it. Then, when it completes the cycle, it is still soaking wet. So, you have to put it through the drain and spin cycle again. There is something major wrong with the spin cycle. It takes about 2 hours to do one load of laundry and you have to stay home to do all of the steps. It costs as much to fix it as the machine costs. It’s the worst washer we have ever had. No more Maytags!
We bought a Maytag refrigerator around 2 yrs ago. Ive had repair out a couple and tried to take care of this myself. I am being told by repair men that it is a design flaw that the line gets plugged and water pours out all over my floor. The refrigerator I replaced was 20 yrs old, never had a service call & never poured water all over my floor. From reviews Im reading Im not alone in this problem. Needless to say Im less than happy with Maytag at this point! Model #:MBF1953YEB3, SER. #:K22812455, reciept #:** pd 1/19/13 DECKER & SONS 430 FULLER GRAND RAPIDS MI.
After one year of service from our Maytag Jetclean Plus Dishwasher with Toughscrub the circuit board went out. I have been seeing and hearing other people complaining about this problem. We purchased this device based in large part on Maytags reputation for reliability. I am not happy with this machine. I will complain to the company and write another review based on the results. I suggest Maytag goes back to the old knobs until they can assemble and protect the circuit board, which I believe was damaged by heat and moisture.
Purchased new Maytag MF 2558 VEM5 for over $1000 and have had nothing but problems. Water constantly leaking on floor, ruining kitchen wall trim. Now ice maker doesnt work. Bought in 2011 and started leaking after 2012 on out of Warranty. Now in 2014 ice maker stopped working. Bought at Home Depot who refused to fix. The worse fridge I have ever had.
This set of Maytag washer/dryer are nearly nineteen years old now and are still workhorses! They keep getting the job done time and time again! Absolutely no complaints. Absolutely and completely amazing!
Purchased Maytag Centennial Washer and Dryer (MODEL MVC300VWI) at Home Depot 3 yrs ago. After 6 months, washer started to rust. Maytag told us It was not their problem. A 6-month old washer should not rust! Poor quality + poor customer service. Dont buy!
About 9 yrs ago, we remodeled our house. And when it came to appliances, I was vehement we were going to go with Maytag because of their great name and reliability (We have 7 sons and needed reliable appliances). Boy, was I ever wrong?! We have gone through 2 Maytag dishwashers and countless repairs to the Maytag dryer. And our top of the line refrigerator has been a piece of junk!Of course, shortly after the year warranty was up, the flimsy pieces of plastic holding up the shelves started breaking off. The repairman, who came to replace the cooling coil on the refrigerator, said those shelf plugs couldnt be fixed. The whole front of all drawers have come off as well. He mentioned that Maytag was going bankrupt and started compromising on fit and finish. And he said that we just happened to purchase in that time frame. Now, we have a compressor that needs to be replaced for over $500! I have, in my garage, a Gibson freezer from my grandma that is 40 yrs old, and literally the most reliable appliance we have. Never have we made any repairs to it!I called Whirlpool (since they bought Maytag) to tell about my horrible experience with Maytag, and let them know we have to replace these appliances. I asked if there was anything they could/would do (discounts whatever) to redeem their name. I was told that they would not be able to help at all. So, I told them that I would not give Whirlpool anymore of my business and warn anyone I could, not to buy Maytag, Whirlpool or Amana. Isnt there any appliance company out there who cares about customer service, a good name and a reliable product?!
We have a Maytag Neptune washer we purchased new in 2001. The Neptune was useless on My mechanic clothes, but good for delicates and blankets so we have an old style washer to clean my regular clothes. The Neptune was at work on a blanket when we smelled it burning. With it unplugged, I got around to investigating the situation and found the motor control was shorted and burned. I tried calling Maytag. I was asking about an upgraded part or recall. They didnt want to help. The representative was condescending and after I listened to her attitude, she said someone would be in touch. NOTHING. Now I see these suits and I guess I understand. My house could have burned down - they dont care. Maytag is garbage and Im sorry I ever thought otherwise.
Great dishwasher. The dishwasher heat cycle doesnt dry the dishes but I havent read the instructions yet. This is a large dishwasher holding lots of dishes. Dishes are clean after the cycle. Washes lots of dishes at the same time. Has handy utensil pull out to put away your utensils after dry.
I have called numerous times and the satisfaction is out the window. The MOLD is so bad on the gasket that I can not get it off and it just keeps getting worse. My clothes smell musty even after they are washed. Really fed up... I have had different Maytags for at least 40 years and I will not purchase another one at this point. Apparently your customer service is as bad as some of your machines. My word of mouth is not good advertising for you.
Bought a new Maytag High Efficiency washer. I followed the directions closely, using the proper type and amount of soap, and the proper settings for the soil level. The clothes come out of the washer smelling almost the same way they went in. I contacted Maytag by email. Their response was to send me instructions on how to operate the washer. I responded again. Their response was basically Sucks to be you. This is the worst washer Ive ever owned, and the customer service is truly awful.
Actually, I have had my Maytag washer and dryer for 20 years so they are not new but I am thankful for this set because of the workload it does for me. I sometimes wash heavy loads (blankets, bedspreads, small area rugs), and this pair performs superbly. My son wanted to buy me a new set for Christmas last year but I definitely said no. I truly am happy that I bought Maytag and I truly believe that the Maytag repairman is a bit lonely.
The Maytag dishwasher works really well. Not the quietest, but cleans thoroughly. I dont use heated drying though, to save energy. Stainless steel interior retains enough heat to mostly dry. However, unit died after only 7 years. Expected longer life.
I had a Maytag dishwasher (made by Whirlpool) that after 4 months of ordering wrong parts, parts arriving damaged, and parts that were re-engineered and did not match up, the dishwasher could not be fixed. The extended warranty people (AIG) promised me twice on a recorded telephone call that they would exchange my dishwasher, and after many many heated telephone conversations was given a 20 minute lecture on how the word exchange does not mean they will replace it. The frustration ultimately overtook my misspent loyalty in anything made by Whirlpool and I decided to accept the buyout of my extended warranty contract, at a loss of hundreds of dollars to me - well worth getting rid of that dishwasher and any further affiliation with Whirlpool corporation. Absolutely horrible customer service. Unbelievably god awful treatment. I dont know what happened to customer service at Whirlpool, but my dealing with them has convinced me that the term is an oxymoron at Whirlpool. Horrible horrible customer service. I have never been treated so poorly in my life. I truly dont know how they can still be in business if they treat their customers like they did me.
The soap dispenser along with the port it slides in becomes molded and is not easy to clean, front loader. I never had a front loader washer with this moldy problem. I have been cleaning it at least once a month,
Maytag Washer was bought on May 2010 for $746.29 and it broke down. It was used only twice a week. It now requires repairs worth $991.36. All Maytag reps say is I am sorry, there is nothing we can do. Isnt there a lemon law for major appliances?
I have had and worked on many washing machines over the years. The worst design and complete failure of parts to easily align in Maytag front end washers is nothing short of staggering. Creating a tension wire to wrap a rubber seal that requires Hercules to install and easily tears the rubber is beyond ridiculous. Avoid front end Maytag washing machines like the plague since they may cause it given the mold and growth from excessive moisture when the seals tear.
One year and 1 month after purchasing dishwasher, the lights on the control panel would move around and if I close the door all the way it will begin to wash. I have not contacted distributor about repairs. After reading all the reviews, I think I will just use it until it quits. Will never buy another Maytag.
Does not clean laundry, leaves dry untouched spots, all my clothes look unwashed & the rinse is terrible, leaves dirt on clothes due to little water in cycle. Im a senior on fixed income. I cant buy another machine.. I called Maytag within a couple of weeks of using washer. They told me We have No guarantee for Customer Satisfaction. This is a complete scam on their part. If I could of afforded a Lawyer I would of taken them to court. They knew what they were selling & somehow got away with it. Give the people what they pay for, not the Bravos piece of Junk. Can only wash on 1 cycle to get wet wash. But paid for other useless cycles. Who made this machine & who allowed it to pass to the unfortunate Consumers. If anyone can help getting Payback from Maytag, Please let us know... Better business Bureau should get after them.
Maytag is the worst washer company. I owned my washer for two years and I had two different problems with it and now I have a 3rd. The first was the same day they delivered the washer, I needed a wire harness. I should have returned it then but I didnt. The 2nd was six months after the first one. A wire came loose due to the washer shaking and the 3rd, Im not sure why it wont drain but the tub is full of water. I called Maytag and they really didnt care as long as they got their money. They referred me to three companies that fixes washer. Two of three was already out for this washer. If I didnt know any better I would think Maytag gets paid off for every customer they referred to these companies. I would never buy another Maytag Bravo or Whirlpool product. Im very dissatisfied with their Bravo washers. They lost a long time customer.
I purchased a set of Bravos 4 months ago and what a bad purchase! I wish I would have researched here first. Being environmentally concerned, I bought it because it was supposed to be high efficiency and low water usage. My clothes are being destroyed by this machine. They come out in a massive tangled ball, covered in ink and animal hair (after a wash or two, they are completely embedded into the fibers). Sometimes there are dry spots after I take a load out of the washing machine. No idea how that could happen. It torn my favorite sweater, ripped sheets, bore a hole in a towel, ripped pillows, and DOESNT EVEN CLEAN! I have to wash my clothes twice MANY times to get the dirt out which doesnt bode well for energy efficiency. Im calling them again today to try and get them returned for advertising that they will save me money. Not even close! They are a rip off! I gave my 35 year old set away and wish I had it back! Maytag is JUNK!!!
I purchased a Maytag model no. MDBH979AWB dishwasher on 4/28/2010, and I did not take out the extended warranty. I thought a Maytag product was built to last, but according to Maytag, I am wrong because they only offer a 1-year warranty on their products. About 2 months ago the hi-temp button on the control panel stopped working. Then a few days ago, the START button stopped working, I emailed Maytag and they sent me a PDF file that shows the warranty is only 1 year. I purchased the dishwasher at Home Depot, I went there and talked to customer service, they were no help either.I am very disappointed in both Maytag and Home Depot for selling products that Are CRAP! I paid $499 for this dishwasher, and if I would have known it only came with a 1-year warranty I would not have purchased it. I will no longer purchase any products that are made by Maytag or any products associated with Maytag.
My Maytag refrigerator Model MFX2571XEMS has to constantly be defrosted due to ice accumulation in the bottom of the freezer. If not defrosted, water leaks out onto our hardwood floor. Maytag will not do anything to resolve this problem. We were told by a repairman that we have to defrost it manually to fix the problem. Yeah at least every 2 weeks. What a rip off.
Maytag microwave MMV4205BAB - I purchased this microwave in 2007. By 2009, the whole inside was peeling down to the metal. Under the glass plate, the bottom is all rusted. Ive called customer service every year since 2009 and they say the same thing. No extended warranty, nothing they can do. They acknowledged that this was not normal, but they did nothing! Do not buy anything from Maytag. If you do, buy all of the expensive warranties or you will be sorry like I am.
Ive had this washer and dryer set for only a couple of years and nothing but problems. The latest is that it sounds like its going into orbit on spin cycle. I cant believe the poor quality of these appliances. Ill never buy Maytag again.
I bought the dishwasher (Model MDB7749AWM) 15 months ago and paid $490.00. I had to put a new console in it ($245.00) on 07/16/2012. So that’s $735.00. Two days ago, the console went out again! I’m not putting $245 more in it! I called Maytag’s office. They more or less told me that was my problem! I am throwing that piece of junk away! And I’m buying a different brand. Maytag does not stand behind their product. Last Maytag I will buy! Warning! Do not buy Maytag!
My old washing machine was about 25 years old but still doing a fantastic job getting the laundry done. When the dryer died we decided to replace both machines so theyd match. I had been setting money aside for years in preparation for this purchase. Ive only had them for two weeks and I stay awake at night wondering what GENIUS decided you can get clothes cleaner in a tablespoon of water than you can in an adequate amount of water?! My old washer could wash a load of laundry in about 20 minutes. Again, what GENIUS decided taking over an hour to wash a load of laundry in a tablespoon of water was a better way?! What working woman would choose to double the time needed to do laundry and then not feel confident that the clothes are clean?!!! I am so mad and frustrated and disappointed and I dont know what to do. I wish I could yell at somebody!!!
It went bad, then I called a technician who replaced the compressor. After a few months, it broke down again after I had bought new parts for it. I was very dissatisfied with how the refrigerator was built. I spent lots of money on it, and it wasnt worth it.
I had a stove my mom bought for me 26 years ago. Still worked perfect. Used constantly. In 2018 my husband had to have this stove. Said no my stove my mom bought and still works perfect sentimental plus three children using it. Not one problem. So he buys this Maytag stove I didn’t like but don’t cook much warming things up or frozen pizza. Go to our sons for holidays. Always next day cook a turkey for sandwiches. Open the door which is too heavy. Wouldn’t close and called my husband. Got it semi closed. Said we’re not eating it. He proceeds to cook. Door opened. More turkey is in garbage. My husband started reading. I also did. Looks like these Maytag stoves are garbage. Make a lot of money for repairs. Now this goes to dump. No one stands behind their products. Is it worth paying to repair no.
Maytag dishwasher quit working 3 years old. No power. Control panel dead. Piece of junk product.
Purchased a maytag washer last yr. and I feel it is the worst washer I have ever dealt with. I hate that every time I wash somethings they come out with lint all over them and they are the same things I have washed before and never had the problem, plus I hate the cover locks so you cant put water in before you put soap in.
We purchased a Maytag refrigerator, model #mf12269veb on 2/1/12 and for the past few months it has been leaking water out of the bottom freezer unto my floor and ice is forming inside the bottom of the freezer. I have read many complaints about this and if there is any recourse to this problem please let me know. So disappointed with this appliance.
Last year we replaced a Maytag dishwasher which had a faulty control panel after just a few years of light use (There are just the two of us). It was going to cost almost as much to repair it as to buy a new dishwasher, so we opted for an $800 model (MDB8959AWW6) with a control panel across the top of the door. There had been a recall on that first Maytag for the heating element or something, so we decided to put the credit towards a machine that would last us for years, we hoped!We have been in this house for 18 years and the original cheap builder-installed dishwasher lasted for 12 years. In fact, there was nothing wrong with it when we replaced it with the last one. Whatever happened to the lonely Maytag repair man? We did not buy an extended warranty, but I can see now that probably these things are only meant to last the lifetime of the warranty.We are semi-retired and cannot afford to have the dishwasher repaired, so it will be a decoration in the kitchen from on. Never ever will I recommend Maytag to anyone! One bad experience should have been enough, and we probably would not have bought a Maytag again had it not been for the credit we got for the product recall on the last one!
I bought a new smart washer and dryer from Maytag in mid-2019. Beginning in the first few weeks the machine did not perform as expected--cut off in middle of cycle, door failed to unlock at end of a cycle, constant error messages that made no sense (power failure when power didnt fail, codes that arent defined in the owners manual). To make a long story short, the company that does their warranty repair, which has worked on the machine approximately 8 times, tells me there is nothing else they can do, the machine is a lemon. But their customer service department refuses to replace it. They say it must be repaired, yet again. But the parts are out of stock (which should be a pretty good indication that theres a problem with product quality). So I am to wait. How long? They dont know. Call again tomorrow.Do NOT buy a Maytag appliance. Customer service does not stand behind their products and the products are no longer up to the quality I had previously expected from Maytag. Additionally, telephone wait times on the customer experience line can exceed an hour and are customarily over 30 minutes. Never had an experience like this with any other major appliance customer service department.
I just want everyone to be aware that Maytag went bankrupt several years ago. They were bought out by another company that still puts the little Maytag sticker on, and all the products are made in Mexico. Apparently all the lawsuits wiped out the company. I did not know this when spent several thousand dollars on one of the best Maytag refrigerators a few years ago. I had nothing but problems with it, and literally had to fight with customer service while it was still under warranty. Needless to say, it only lasted 7 years before the compressor went out, which is roughly $1000 to fix. Kenmore here come...
Ive always loved Maytag but this centennial makes grinding noise and doesnt wash clothes well. Even on largest setting the drum never fills all the way up with water. It adds water 8 times during wash cycle only to immediately go to drain after last add. Ive only had for approx 4 years and the 10yr warranty only covers motor and basket so be sure to understand your warranties.
I purchased this machine 6 months ago - have called 2 repair people. Thank God I purchased at Sears with extended warranty, was just replaced. I would tell you if you are looking for a machine run away from this one. It tears clothes, have to wash everything on bulk wash or I would not get enough water to say how bad this washer is. If someone called me and said I won this washer, I would say no thank you. And if I had to say Maytag repair called them, said she not getting enough water. Now this is what they told him: thats how we designed it. Forget about big drum, you cant put blankets or any larger items, goes off balance. And I have to say, if I had the money, I would put to the road and go back to wringer type. So again, do not make my mistake. Do not buy this washer and let me say the second day I made a complaint, was told it take time to get adjusted...NOT. I give this washer a 0.
I related my problems with a Maytag Bravos Washer a few days ago. A year and a half after I purchased the washer, it would no longer spin, among other problems. I was persuaded to call a repairman who diagnosed faulty electronic components which would cost me nearly $400 to repair. He confirmed that the washer was poorly built and strongly advised that I replace it. So, after paying him only $25 for a service call (he felt sorry for me), I did some research and bought a top-load agitator washer because the old-fashioned machines actually do their job - they wash clothes! I was duped by the high-efficiency claims, low-water-usage of the Maytag which didnt wash that well when it did work.
The Deli drawer randomly falls, shelves in general do not fit well. Rough edges on door corners are a hazard especially for children. Service call line was extremely poor with a total disregard to customer concerns. It has been a very bad decision!
Purchased a Maytag Dishwasher (Model MDB7749SBBO), total with tax $590.34 on 3/31/13. It wasnt a cheaper model, had stainless interior. Owning it after a 1-1/2 year, the Control Panel went bad. Maytag offered me for $267 for repairs and 1 yr warranty. Why thats about half the price I paid. My personal repairman told me the cost would be around $200 to replace the control panel. Why I could get a more inexpensive model for $300 and still get a year warranty. Very disappointed in Maytag quality of their product.
I dont know anything about the Maytag washers and dryers but have a Maytag washer and dryer. And I just recently bought a house that the owner is leaving both the washer/dryer, and both are Neptunes. I have an older set of Maytag washer/dryer and they are about 20 yrs old. They are both top load and I had one repair where a water line had a small leak and the service man came and fixed it and havent had any problems since. So I came on Maytags site to see how good these are, but from what I read, I think I will give the set of Neptunes away and just keep my old set as I am told them will last a good 35 or more years. They are heavy duty and large capacity. Thank you for letting me comment on your washers and dryers.
Horrible washing machine. Cannot get clothes clean. It simply does not supply enough water to wash. Have tried everything. I want my money back. How do you start a class action lawsuit. Thousands of people are dissatisfied also.
Used my washer ONE time and when the load was done my clothes were soaking wet. Tried to get the clothes to spin dry but the washer would not work. Called for repair. They replaced the activator. I did one load of laundry. It worked fine. Did a second load of laundry and the clothes were soaking wet. The washer would not do anything else.
Less than 2 yrs old and starts giving UL error on spin cycle. I try replacing the springs. No relief. Notice dark brown fluid under dryer. Thing sound like a plane taking off. A little more research and Im thinking its the bearings. Looks like an expensive repair, now I have to decide whether to cut my losses. Seriously? The reviews on here are just horrible, not like this was an dl hell machine.
This is a Bravos MTC machine. It is a top load and has an energy star rating. Made in the United States. Impressed by its low water usage and Its ability to clean clothes. This particular model comes with a 10 year limited parts warranty, drive motor and washbasket.
I bought a brand new Maytag bottom freezer fridge in May 2005. The first thing to go was the timing switch. I lost all contents of the fridge and freezer. The next to go was the compressor. Again, all the contents of the fridge and freezer were destroyed. This was after the 5 year warranty was complete. The cosat of repairs is around $800.00, which is the cost of a new fridge. I emailed someone from customer service, who replied how happy they are to hear from me, and how I can call anytime. I called customer service, and spoke to a supervisor. The fridge was built in the USA, but cannot tell me where the parts are from. No one seems to get, that I am disgusted that an appliance would last only as long as the warranty lasts. Oh, and the repairs are only covered for 90 days. My parents have a 62 year old RCA chest freezer that is still going strong. The lesson is, dont get rid of your old appliances. They may use a lot of energy, but they last. I will never buy from Maytag, ever again.
I purchased the top load Maytag Commercial Residential washer with an agitator last month. I wanted a basic washer with Hot/Warm/Cold settings, Delicate/Normal/Heavy Duty cycles, Small/Medium/Large loads. I paid over $800 for this washer and I cannot wash my whites or rags in hot water! The hot water setting dispenses hot water, then cold water, back and forth. The end result is cool water. Ive called Maytag, Ive been told that there is nothing that can be done about it, thats how theyre made to be considered HE. I asked them why they even put a hot or warm water setting on the washer.You have no control over the water level, all cycles except for normal run in a deep water setting (full drum of water), I dont know why delicates are in a deep water setting. I only wash a couple pieces of delicates together. I end up using a lot more water and detergent with this washer. I hope we dont have to conserve water in the next few years! So though this washer uses less hot water energy, it wastes a lot of water, my water bill goes up and my detergent is used up much quicker! I cannot add time to my wash cycle, (the actual washing/agitation cycle is very short - 10 minutes) it has to drain all of the water and re-start the cycle with more water! $800 is a lot of money for a washer that doesnt wash like my old cheap washer. The local store cant do anything about it and Maytag brushed me off.
My dishwasher is less than 2 years old. Dishwasher will go on when we are not in the house. Cant control the panel. The control panel lights all come, have to cancel to stop the machine. This could be a fire hazard.
This washer is no better than a glorified garbage can. Maytag AKA Whirlpool should be ashamed to put their name on this product. Like others before me on this website my washing machine sounds like a jet is taking off in my basement. When I contacted a serviceman, he told me the drum seal is broken and the bearings are shot. I have the machine since April 11, 2011. Not even three years to date! I do not have an extended warranty so shame on me to believe that a 900.00 machine should last well beyond 3 years. Unfortunately, I am getting the run around from Whirlpool as all of you have experienced. This is criminal. Not only are we as consumers being defrauded by irresponsible manufacturing but these huge hunks of metal and plastic are polluting our environment. Our parents had washing machines and dryers for as long as 20 to 25 years and they actually cleaned clothes. We now have high efficiency machines that destroy our clothing and leave them dirty and wrinkled. They are now made to break in 5 years and from what I see on this website the average for breakdown is becoming 3 years. Do you think that this is not by design? The service call turns out to be more than the value of the machine, so the repairman doesnt even profit as consumers refrain from costly repair and repurchase. The only profitability is gained by the manufacturers that keep pushing out junk to the consumer. These manufacturers should be accountable like the American auto-manufacturers became accountable for the junk they manufactured at the expense of a whole city, Detroit.
We purchased a Maytag Bravos Washer and companion dryer in March 2018. I like to wash our king size bedding often and liked that this model had no agitator and could accompany the large loads. I am using the extra rinse constantly since I dont trust the amount of water (not) used. The dryer however, is worthless! No matter the garment or setting, everything comes out in a ball. Tshirts are twisted and wrinkled and half wet. I end up rewashing almost everything then being a guardian for the dryer---checking and rechecking every load. Maytag says sorry, its out of warranty. I absolutely hate these appliances!
No motor is available for the Bravos washer machine which is 5 years old! Now the machine is garbage and I need to buy a new one. I thought Maytag was a great brand so I purchased the Bravos but now I understand from the company that no motor replacements are available!! Wtf? Maytag/Whirlpool dont care for loyal supporters so, I am TELLING EVERYONE not to purchase Maytag/Whirlpool appliances whose name has gone for a dump with this latest situation.
Product number MMV4205DS. Beautiful, felt solid. Right away when we would put in a time to cook and hit start, the thing would say Open Close Door. First we thought it was moisture, and we would wipe the seal, then lifting the door a little helped. A month might go by and we would repeat this process. I did a little research and found the microwave is known for this. After the warranty was up, it got worse. My husband put a little screwdriver in the door clamp. The plastic guard that held the door shut fell behind the opening. Mulling over whether to call for repairs or buy a new one, we decided the latter. I am buying another one just like it, because the holes in the wall will match for an easy swap and it matches my suite. This time I took out the 3 year warranty, which I will hold Maytag responsible for any more problems. They say if they come and fix it 4 times in a year they will declare it a lemon and replace. I figure this will work in my favor because the microwave lasts a year!
I bought a new refrigerator 6 weeks ago and it is not cooling or freezing anymore. I lost all my food. I spent 50 minutes on the phone to be told that the earliest they can fix it is in three days! Can you believe that? I will never buy a product from Maytag or Whirlpool again and everybody should be aware of the awful quality of their customer service!
Bought the Model MZD2766GEW and the MSD2454GRW side by side models of the Maytag side by side and the wide side by side from Home Depot in the year 2002 replacement appliances after a fire. For both units I paid $2526.92 dollars plus tax to put one in my kitchen and one in my basement. I was told by a plumber Maytag was the best, buy Maytag. It seems like from day one things went wrong. The ice maker kept building ice in the bottom of both freezers. The ice maker never worked right and would build up so much ice in the dispensing area, you would open the door and ice would fall all over the floor and you would have to take a knife to the shoot of the ice maker to unclog it. The drawers would freeze, the vegetables and anything in them, you had to keep the refrigerator temp to Zero and things would still freeze. Water eventually would leak all over the floor and I couldnt figure out where it was coming from. The freezers on the left but then water seem to be running to the right and out the refrigerator part. I couldnt afford to call anybody and the warranty was running out. I had 2 year parts and one year labor but at the time couldnt afford the service call charge. Eventually I was sent a recall notice for a compressor or such. I thought, Hurray, It will be fixed. Not at all. He replaced both those parts on both refrigerators and after he left it started leaking again. I called Maytag and they said, did he replace the part that was recalled? I said yes and they said They were not obligated to pay for anything past the recall. I should call and have the units serviced by a technician at my cost. If he says its the recall piece again, to call them back. Again I had no money to call a technician right away but when I did, he came to the house, told me it wasnt the recall and claimed to fix some kind of defrost sensor which cost $180.00 for the parts plus labor, plus service call and this had been a different technician than the first. He left and the problem continued to leak, freeze etc. In fact it seemed worse. I gave up calling and decided to deal with it hoping one day to replace but money problems happen and it is now 2014 I never could afford new refrigerators and have had to put up with the leak for all these years and continue to pick up and replace soaked towels everyday. In 2005 I disabled the ice maker which helped when I opened the door since ice doesnt fall out but both Refrigerators continue to make thick sheets of ice on the bottom and food is frozen into it so I cant use the bottom and when the buildup gets so bad it takes 2 days to defrost by shutting the entire unit off. All I can do is put my food in one freezer and refrigerator while the other defrosts. I also have turned the downstairs one off completely. Now as a second refrigerator I just dont trust keeping it on leaking also. I bought these units after a whole house fire and the last thing I want is another fire because Maytag just doesnt care but I cant afford new Refrigerators because these repairman and Maytag cant figure out whats wrong and fix the problem with this dangerous feature and I call it that because it seems to come with most of their units from when I bought the unit till now.12 years later people are still having the same problem with the same and copy cat units. Maytag, a plea goes out to you to recall and repair these units. The original recall did not work and like me a lot of people need to be redeemed for what you left go on and a lot of repairmen are ripping off people calling this problem what its not and stealing our money when you know what the problem is and can fix it. My plea is recall this problem or be responsible before God or who you believe in for letting it go on so long and the damage it may cost people. Maytag, people use to love you but youve ripped our hearts out and it will cost you in the long run.
I purchased a Neptune set in the late 90s when they first came on the market. I remember my delight - after the first use my clothes looked like new. Most impressive was I never needed to iron anything. Incredible. After 20 years of maintenance free operation, I finally decided they were getting too loud and was afraid theyd break down and spill water. Of course, I bought the latest version of Neptune again. What a disappointment. These machines are terrible. My clothes come out a wadded up, wrinkled mess. I have tried every recommendation in the book - the wrinkle free, the steam fresh, you name it. I have never ironed more iron free clothes before. Its added hours a week to my chores and we all look a frumpled mess. I really regret my choice. Strange that I cant wait for these new machines to break down so I can justify a do-over.
We purchased a Maytag Bravo in 2011. With only three adults in the house using it for regular clothes washing, we were surprised when we had to call a repairman and the charge was going to be over $500 to fix the transmission and clutch. We had the same problem as described in many of the other comments, i.e., door sensor would not work properly and machine would not spin. Not even worth it to fix. Word is that Maytag is made by Whirlpool and if this is true, it would explain the disappointment. We have replaced more Whirlpool appliances than I can count. Never again Maytag!
We have a Maytag drying center that is almost 6 years old. It never did a good job drying especially for the money we paid, but it just quit on us two weeks ago. We purchased it from TA Appliances in Barrie, Ontario who recommended that we call B&K Appliance repair to fix it. The owner showed up and said he would be back to us in a few days to fix it, as soon as part arrives. He now wont return calls and it has been two weeks, so we called Maytag customer service. We knew we were in trouble when we received a message telling us Due to higher than normal call volume... (so much for the Maytags that never need repair). Anyway, we finally reached an incompetent, ignorant and anti-customer service representative who proceeded to tell us in an extremely, nasally drawl that the part needed to fix our 6 years old dryer is no longer available and the most they could offer as compensation for this on our $1500 plus tax dryer that should last at least 10 years is $120. This is for a dryer we never used more than 5 times a week.
I am a WWII vet. I bought a Maytag dishwasher 4 years ago from Home Depot... Cost me $600 in total repairs. Maytag would not help. My son just brought it to the dump! At that same time I bought a Maytag bottom freezer from Home Depot... It has never worked right. Ice dispenser broken after 1 year, food freezing in fridge at any temperature... It just died! Maytag refuses to take any responsibility for THIS POS!They should be ashamed at the way they treated me. I am 94 years old, and have fought for our freedom, and was looking for one simple thing from this American company. Its called fairness! Maytag sucks! You have lost a lifetime customer. You have lost my son as a customer, and will lose anyone I talk to, as well as my son posting on ALL social media! SHAME ON YOU MAYTAG! SHAME ON YOU MAYTAG!
Our new refrigerator was pissing all over the kitchen floor. We had to disconnect the ice maker after an alleged repair part was supplied. (We had to pay a plumber to install it.) It didnt work, so we finally had to disconnect all the parts related to the ice maker. Here it is July, and ice cubes would really be appreciated right now. I get angry when I see all the Maytag commercials that pop up on the internet!
Bought a MDB7601AWW, and then replaced front panel to stainless. Configuration options are great (can’t find better at cost up to $1,200.00)! I haven’t had an issue with any stains on non-stainless tub. Problem is now control panel failing for second time. After 1st time, sealed all connections in silicone to prevent steam from affecting it, as recommended on DIY video. I just replaced the door latch, thinking that may solve it, but hard to troubleshoot without any indicator lights. This second failure (2 yrs later) shows no indication that steam or water caused it. It does start now, stuck on heavy wash, heated dry, sanitize - per top lights. Front lights totally out. Debating whether to buy a new dishwasher ($$$) and give up super config (hard to find fold-down tines and fold-down small shelves on upper and lower racks, clips for small items, and basket that can be changed, placed anywhere) or spend at least $162 for the panel AGAIN and hope I get another 2 years from that while trusting that some other element doesn’t go out. I believe Maytag should, at minimum, make the panel reasonably priced by offering a rebate, since the part is not sold directly through them. Obviously this problem is a design flaw. I am the only one in the house, so the dishwasher is not under heavy use. At least I found how to replace it myself on YouTube, though it requires the door to be completely taken apart and would be easier with an extra set of hands and a younger back. Hard decision since it seems newer, expensive appliances have problems as well. If I buy new, I will not hesitate to get an extended warranty (1st time ever).
I bought a Maytag washer and dryer so many years ago that I have forgotten when it was. They have performed admirably under trying conditions. Our washer finally needs replacing due to the buildup of scale from our very hard well water. This after about 30 years of good service. Looking to replace them and will probably buy another Maytag set when they go on sale.
We have a 4yr old model MFI2665XEM7, just started leaking water every other day. A puddle wipe it up and its gone. Have ice build up on the bottom of freezer. Any suggestions on what to do?
I loved my first Maytag combo unit and when that quit I bought another Maytag. The Neptune is a front load washer. I immediately noticed the door gasket getting moldy. I contacted Maytag whose response was leave the door open. Well, I did that and not only did I still get mold, but the light burned out. I recently started having trouble - the water doesnt drain and the clothes are still wet. Rather than have it repaired, I elected to buy a new washer/dryer unit. I would NEVER again have a front load washer and certainly not Maytag.
We bought our Maytag Neptune washer in 2005. We chose Maytag because of their reputation, their headquarters in Michigan, and because looking at the machines in the store, they seemed to be well built. Were we ever wrong! You would think paying $1000 for a machine would get you a product that lasts longer than 8 years! Our other washer (a Whirlpool) lasted 20 years and was still working. Im now consistently getting a 3e error code. In searching online, I found that this is a pretty universal problem and thought maybe Maytag had a recall on it. What a waste of valuable time. I did find out the machine was actually a Samsung. This seems like fraud. If I wanted a Samsung, thats what I would have purchased! Contacting Maytag Customer Service was like Land of the Stupid. After getting the runaround and being sent to a phone number and website that only covered Samsung I called Maytag again. I was put in contact with another person who could supposedly help me with the recall. Even though I told him what the problem was, he gave me the robot response about sending the GFCI plugin and told me, That should make your washer safe to operate. Seriously??? I replied, This wont fix the problem because THE WASHER DOESNT WORK and we got the recall part long ago. He then wanted to schedule a repair appointment. Not doing that, considering how stupid the Maytag reps I had talked to so far had been. Putting the hubby on the case, luckily hes pretty handy. On the upside, it was fun responding to the Maytag customer service survey that night, LOL. All of our other appliances are Maytag and they have all been great, but this washer is an unreliable piece of junk.
I bought a Maytag washer and dryer in Cookeville TN. In 2018. After a year it quit. The service man from the authorized dealer in Cookeville could not repair it. After numerous calls Maytag sent a service man to repair it, this took about three weeks. This washer is a Maytag industrial, it has a 5 year parts and labor warranty, and 10 years on the motors. Now it is out again, after calling Maytag, and holding on the line for an hour, finally I had to chat with someone, and they set up an appointment for about 3 days. So service company call now and says it will be another week before they can sent someone to look at it, and another week to get the parts. They also questioned my warranty. I gave high dollar for this washer, what’s happened to Maytag?
I am submitting this review today to express my disappointment with my Maytag washer. This is the Maytag MVWX655DW (Bravo), with Serial# C61842055. In August of 2016 I lost many treasured items due to a flood in Lafayette, Louisiana. My daughter and I were devastated and displaced because of this event. This is also in addition to completing Cancer treatment 2 days before the flood.I lost my GE washer which was a great product. It was a struggle for a long time, but we were finally get back on our feet. I was able to get another place to live, and it was time to purchase a washer. I was told that Maytag was one of the best products on the market, so I decided to purchase my first Maytag washer. This did not turn out well for me, and it was very disappointing. After 9 months of ownership of this product, it is broken! It is my belief that the product may have been defective.I put in a service call, and had a repairman come to my apartment on June 19th. I was told that my washer needs several parts to repair it, including a pump. I have never had this issue with prior washers. My previous washer before my GE purchase survived for over 10 years before it has had any issues. I called on June 26th to ask about Maytag issuing me a new washer or a full refund, instead of repairing this faulty product. I was told no, and was offered and extended warranty for 6 more months and $75.00. I expressed to her that I would rather have a new washer.The Bravo Washer is a very bad product. Instead of taking advantage of customers, Maytag needs to stand by that 10 year warranty sticker on the washer. Please understand this purchase is a LEMON. This washer did not last a year. After all I have been through, I did not need this financial hardship. In the long run, this product will die again. Unfortunately for me I may not be able to afford to purchase another washer. I am still getting follow-up treatment for my Cancer, and it is very expensive. Can someone please re-evaluate the need for a replacement washer or offer me a full refund? This product should not be broken after only 9 months of service.
We purchased a new Maytag french door refrigerator and from day one had issues with the ice maker. After three replacements Maytag informed me that this was an inherent issues and no fix available. So we had a $2000+ refrigerator with a non-functioning ice maker. Our 20 year old Frigidaire continues to make ice with no issues. Then the control panel lights started blinking and evidently this is also a known problem and when I called Maytag to buy the part, they said SORRY we dont offer parts on our appliances over 6 years old. This is the worst piece of ** I have ever owned coupled with the lousiest customer service in the world. I will never buy another Maytag.
Maytag Bravo was making loud noise in the Spin cycle. Ordered new bearing, shaft and parts from Amazon. Also had to order the Bearing tool, cost more than the bearing parts. Total cost $145. Watch a youtube video on replacement, took about 3.5 hrs by myself. Biggest problem I had was lifting the washer up over the drain pan it is in. Washer is on the 2nd floor.
We bought this he Maytag washing machine about 3 years ago. I have hated it from the start and should have put a review right away because it is a piece of cr#&. It does not save any energy because I have had to rewash loads because clothes come out still dirty, lint still on them, sometimes even dry spots on clothes. I did a wash today and chunks of HE detergent still in the clothes. I am rewashing a load right now. I now have to do a presoak hoping that will help the load come out cleaner. So dont waste any money on Maytags HE machines as I will never buy another one.Being an environmentally conscious person, I thought HE was the way to go but it doesnt save any energy when you have constantly run a laundry twice to get clothes clean. It also does not do a good job spinning as clothes are still very wet. I hate this machine and I am thinking about junking it even though it still runs. Very bad purchase.
I was sooo excited to get this very very very expensive washer and dryer only to have the worst disappointment and let down...the washer in particular is horrible!!! It doesn’t wash!!! I thought I was crazy until I started reading all of these other reviews and found that many more people have had the same experience as I have... The tub never fills with water and the clothing never gets clean. I would love to start a class action against Maytag and get my money back or get a replacement.
The refrigerator is barely over two years old and the bottom pan fills with water, freezes and leaks out onto floor. Is a very common problem with these refrigerators and Maytag is happy to pay for the new part to fix it, but will not pay for any person to fix it. They have known this is a problem for a while, but will do nothing to fix it. They clearly do not stand behind their product with a known ongoing problem. The Maytag repairman is no longer not busy. Will never buy a Maytag appliance again! Will take the new part and fix it ourselves.
I had the exact same experience as the Tampa person with my Maytag dishwasher (Model: MDBTT60AWW). It was not cleaning the dishes, even when I thoroughly rinsed them. Plus, it started leaking midway through the cycle. Since the warranty was expired, I purchased an extended warranty in July 2012 for $296 (yes, in hindsight, I should have just bought a new appliance, not Maytag). I had 3 visits from 2 different technicians, both telling me the dishwasher did not leak. One telling me I was using the wrong kind of detergent and thats why dishes werent getting cleaned. The other telling me that there were too much suds and that could cause it to leak. So, I should pour a tablespoon of cooking oil (yes, cooking oil) in the dishwasher when it starts leaking and that will cut down the suds. I dont think so!Then, I found out a couple of weeks ago that this model was under a recall since 2010, not related to the leak at all. Yet, Maytag still sold me the extended warranty (wheres the ethics of that?). I requested a pro-rated refund of the balance on the warranty - and wouldnt you know that with the technicians service calls, the amount of time used on the warranty (6 months) plus an admin fee - I have used $296.48 of the warranty amount. It is almost to the exact penny of what I originally paid, so I will not be receiving any refund. They are only giving me a debit card of $150 or $250 once I buy a new Maytag to replace the recalled model. I do not want to continue down this frustrating path known as Maytag appliances.
I purchased both a Maytag washer and dryer and I am very disappointed in both products. Both appliances have electronic controls and are substandard. For the dryer if you do not touch the start area exactly right it will not start, can take multiple tries. For the washer, my town turned off my water to switch out the meter, once done the washer did not know how to clear the air in the lines and gave a LF error and no one at Maytag customer service could help me solve the issue and then could not set up a service call as their computers were down and did not have a process to call back the customer. This is terrible Customer Service - never again Maytag or any of their other products????
I purchased this set 2/15/2014 and have never been more disappointed with a product! The washer is top loading high efficiency and there is NO water level for different sizes of loads. If I add two small items or a load of towels the water level is the same and the larger loads do not get clean, I can only run very small loads of clothes and sometimes even those do not get cleaned. I have seen soap on some items because there was not enough water to rinse it all out - and I measure the soap very carefully. Additionally, when using bleach for whites it stays in the washer even after running a second rinse with the tub empty to clean it out. I have ruined a lot of items due to bleach stains. And shortly after getting the washer something came loose and it rattles every time it spins making it very noisy. I am seriously considering selling this set with a huge loss and purchasing another washer so that I will not ruin anymore clothes and to be sure my clothes get cleaned. I have had the set for 8 months and will never recommend this product to anyone.The dryer has its issue as well. It shuts off before the clothes are dry every time I try to dry a load and sometimes 5 minutes or less after I start it. I have to use the timer all the time because the auto settings shut off while the clothes are wet. Additionally, I have to run most loads for 2-3 cycles to get the clothes dry. My reliable old dryer of almost 20 years dried my clothes perfectly with the auto time settings and was a far superior dryer than this one.
Thank you all for taking the time to write these reviews. My only regret is that I am reading it now, I wish I would have read it before purchasing my own Maytag washer and dryer... I bought a Maytag MVC565FWI / YMEDC555DW1 washer and dryer duo in December 2018. I had some holes in my sons clothing, but thought maybe they were due to him being a boy of 17 year old in college, sitting all day... Also my dryer was barely drying.Called and had a 1st technician for the dryer issue. He said no wrong code and to try and clean the evacuation vent. As I am a renter, I contacted my owner to do so and he did. But I did not get to try the machine unfortunately since 5 days after the technicians visit, I was deploying to Africa. I am military and was deployed for 8 months. Upon me return, dryer still barely dries and HOLES in every load of laundry that I do. My sons and also my own clothing. This time, there is no mistaking articles that I put in came out with huge circular holes.A second visit with a technician is arranged, last Tuesday October 8th 2019. Still no codes are found. And technician suggests cleaning the conduct better. Again my owner does so. Again, up to 4 cycles of 60 min on High heat to dry articles. No economy on energy on these models! I have called Maytag today since no one has contacted me in a week for my wrecked clothing. To my request of having my appliances either replace or refunded, they say no. Policy is to send a technician. Again. After 2 visits of technical support, Maytag is sending me for a 3rd time a technician (at my cost if nothing is found again) to test the appliances. Since the technicians can not find a code on his machine, Maytag is telling me they will do nothing.I have a washer dryer that wrecks my clothing and does not dry them. (Also I feel like my clothing are never fresh scenting, I wonder how efficient they are with even the basic cleaning part..) I will have to put them in the garbage, because how can I sell them?! Talking to Maytag, is being treated like an infant that does not understand THEM, when in reality, they do not back their products at all. I feel left alone with brand new machines that have been used around 30 times in under 1 year, that I will have to through away in the dump and never ever buy from this company again. M.
I have the same problem noted by the other posts. Water leaking on hardwood floor from the bottom of the freezer. Refrig is out of warranty. Also, the deli drawer is also broken. This is a $2000 refrigerator and the quality is terrible. Please contact me for class action suit inclusion.
This review is for a Maytag Gemini MGT8775XW 30 Freestanding Double-Oven Gas Range w/ 5 Burners. I cannot believe the amount of problems I have had from this $2000+ range. Within just a few weeks of getting it, the paint started scratching off the surfaces nearest the heat. Then, the plastic cover over the digital display and controls bubbled up due to the heat of the broiler being in use. They designed it so that the heat escapes from the oven right in front of the control panel, so when you want to adjust temperatures on the control panel, you chance getting burnt from the hot air every time.The very worst design are the manual knobs for the burners on the front. They are at an angle, and if you look at the oven straight on, you see they are higher than the burner surface. A hot pan that overhangs the burner cooks the knobs. The plastic interior of the knob lacks any kind of heat resistance and actually starts to turn soft, keeping you from being able to turn off the burner at all!Most dangerous of all, the knobs are frighteningly easy to bump, pouring gas into your house. We have had this problem multiple times. Today, my dog must have wanted to investigate the top of the stove, because when I came home, the burner was on, had burnt through a pot on the stove, and was just at the ignition point for an item sitting next to the stove. If I had come home 15 minutes later, my house would be in flames right now. I am having to air out my home as I type this. I am DONE with this dangerous oven and will be shopping for a new one, and it certainly wont be Maytag.
This Maytag oven has lasted my mom for over twenty years. Now after her passing the oven is now serving me and my family. Have had it soon to be three years. Just now having to replace one of the eyes.
MER8700DH - Within 6 months, left rear burner stopped working and Maytag repaired it under warranty. Within next 6 months, and just before end of warranty, right front burner stopped working and again Maytag covered it under warranty. Within the second year of ownership, the oven was not working correctly and Maytag refused to cover it because it was off warranty. So I called a local appliance repair company who gave me an estimate of over $300 to repair it and basically advised against repair stating that this stove was a piece of junk. So I replaced it with a GE and junked the old one before it was even two years old. I filed a complaint with Maytag. At first they said they would go half on the labor, but then they said I should have bought the extended warranty and refused all further help.
I’ve had my dishwasher for over 10 yrs now and I probably need to upgrade but it suits us just fine and I’ve really never had any problem with it at all. My dishes and especially my glasses come out Sparkling.
In July 2001 my husband and I purchased a 6-year old home. We are still here. We have replaced the refrigerator, oven and microwave - all in stainless steel. I am still waiting for the Maytag dishwasher to wear out. It has never been repaired because it has never broken down. Cleans dishes and silverware great.
Bought a Maytag Front Load MHW6000AW washer and had a problem with amount of water in wash cycle. Dealer sent service men 3 times and changed several parts but washer still did not work and both repairmen said they did not know what was wrong. They called Maytag Tech Support but those people did not listen and said if no code shows up the machine is operating properly. Maytag then sent another company repairman. He worked 2 hours and said he could not find the trouble and Maytag support hung up on him. Maytag then sent another company repairman and he did one test and said the machine is fine and left in about 15 minutes total time. Now Maytag refuses to send another company for another opinion but I have a $1200 machine that still does not work properly. I am totally dissatisfied with Maytag and will stay away from their products totally. Companies wonder why people buy foreign equipment and this is the answer. I had a Samsung washer and never had one bit of trouble with it.
Purchased standard Maytag refrigerator w/ freezer on top in 2012. Freezer has never been able to keep ice cream. Never called for repair because after reading several of these complaints, mine seemed to be a minor frustration. However, I am waiting for the other shoe to drop.
Brand New 2017 Maytag Dishwasher MOB8959SFZ4 - The first time we used it it leaked from the door. I called the plumber back to make sure it was level and lined up properly and it was. Called the dealer, they sent a technician who sent away for a new latching mechanism. 3 weeks later the parts showed up. Technician installed them ran it through empty and no leaks problem solved? Nope. So I loaded it up and ran it again and it leaked. Called the dealer back but the technician is away on vacation.They suggested that the top rack might be pushing against the door for some reason when it is loaded so I removed everything from the dishwasher and ran it through again but it leaked again.Its something to do with the door not latching properly and it doesnt have a lever that locks like the old ones did. Its such a flimsy product. It baffles me that importers are getting away with bringing this crap into the country. Im now in week 5 with a brand new dishwasher that doesnt work. Maybe thats why its known for being one of the quietest dishwashers on the market.
This machine was purchased two years ago at the Home Depot. I wanted a top loader that was not digital and without a lot of choices. It has been nothing but a headache with every wash. I had a Maytag serviceman come out immediately and he said nothing was wrong. Every wash load I do, has problems. The dark loads are always full of white spots and the towels are torn up. Just bought some new towels and after the first wash, they were ruined. I will never ever buy a Maytag machine. These new He machines are ridiculous! I no longer have a receipt, but the complaint should help consumers in their decision to NOT buy a Maytag machine.
MMV5207BAQ purchased in Feb 2009. I paid $512.00. 5-09 Bob Millers Appliance replaced the door because it bubbled. 10-11 Bob Miller appliance replace the door because the handle broke off. 3-12 Bob Miller appliance replace the door because the handle broke off. 10-16 Door handle broke off again under normal wear and tear. 12/14/16 I went to Bob Millers Appliances and was told to contact Whirlpool. 12/16/16 I called Whirlpool, Tina said, yes it is excessive but it is not under warranty and they do not make the microwave any longer and they cant do anything to repair it and they can not fix the issue. I find it how to believe Im the only person who has had this issue. I dont have kids. Its only me that uses it.
We purchase a matching Maytag washer and dryer set and within the first three months our washer began to give us error codes and would not wash our clothes completely on any cycle. It was repaired and we began to have the same issues within the next couple of months. This all happened within the first year. We called customer service about extending our service warranty due to the multiple malfunctions of this washer. We were given the run around and, quite frankly, the attitude that this was not their problem. I WILL NOT BUY ANOTHER MAYTAG PRODUCT! Thank you customer service for ensuring that I will not be a repeat customer!
We had Maytag brand washer and dryers in the past. They worked for years and I was able to repair or replace switches and some parts on my own. The new Bravos XL is a very inferior machine, nothing but problems. The clothes have to be washed two or more times to make them clean. There is no agitator, so your clothes have only other clothes to scrub up against, and the spin cycle is just thumping and banging and thrashing around until you’re able to get in and rescue it from itself. Our older machines had tiny steel shot in the rim of the machine to keep it balanced. Don’t buy this machine ever!!!



