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Maytag Dryer Model MEDP585GW
Maytag - 7.4 Cu. Ft. Electric Dryer with IntelliDry Sensor - White
This Maytag Commercial Dryer is ready to deliver the powerful strength needed to tackle large loads with ease with its premium commercial dryer motor and drive system. As a moisture sensing dryer, use the IntelliDry sensor to track moisture and air temps for consistent results while the 7.4 cu. ft. capacity offers plenty of room for large loads.
Manufacturer: Maytag
MODEL: MEDP585GW
MSRP: $1033.99 USD
Maytag Dryer Model MEDP585GW Error Codes
CODE: PF
PROBLEM: Power failure
FIX: A power failure occurred while the dryer was running. Press Start to continue the cycle or press Stop to clear the display. If this code frequently appears, check the power cord and replace it if it's damaged.
CODE: F-01
PROBLEM: Main electronic control board failure
FIX: Unplug the dryer for 5 minutes and the plug the dryer back in. If the code reappears, replace the main electronic control board.
CODE: F-02
PROBLEM: User interface keypad failure
FIX: A stuck button on the user interface control board causes this code. If you can't free the stuck key, replace the user interface control board.
CODE: F-22
PROBLEM: Exhaust thermistor failure
FIX: Unplug the dryer. Check the resistance of the exhaust thermistor (temperature sensor). It should measure about 10,000 ohms at room temperature. If the thermistor is defective, replace it.
CODE: F-23
PROBLEM: Exhaust thermistor failure
FIX: Unplug the dryer. Check the resistance of the exhaust thermistor (temperature sensor). It should measure about 10,000 ohms at room temperature. If the thermistor is defective, replace it.
CODE: F-26
PROBLEM: Drive motor failure
FIX: Unplug the dryer. Check the wiring connections between the main electronic control board and the drive motor. If the wiring connections are sound, replace the drive motor.
CODE: F-28
PROBLEM: Moisture sensor failure
FIX: Check the wiring harness connections between the moisture sensor and the main electronic control board. If the wiring connections are sound, replace the moisture sensor.
CODE: F29
PROBLEM: Moisture sensor failure
FIX: Check the wiring harness connections between the moisture sensor and the main electronic control board. If the wiring connections are sound, replace the moisture sensor.
Related Error Code Pages:
Maytag Refrigerator Error Codes, Maytag Range Error Codes, Maytag Washer Error Codes, Maytag Dryer Error Codes, Maytag Microwave Error Codes, Maytag Dishwasher Error Codes,
Related Troubleshooting Pages:
Maytag Refrigerator Troubleshooting, Maytag Range Troubleshooting, Maytag Washer Troubleshooting, Maytag Dryer Troubleshooting, Maytag Microwave Troubleshooting, Maytag Dishwasher Troubleshooting,
Related Repair Pages:
Maytag Refrigerator Repairs, Maytag Range Repairs, Maytag Washer Repairs, Maytag Dryer Repairs, Maytag Microwave Repairs, Maytag Dishwasher Repairs,
Related Parts Pages:
Maytag Refrigerator Parts, Maytag Range Parts, Maytag Washer Parts, Maytag Dryer Parts, Maytag Microwave Parts, Maytag Dishwasher Parts,
Maytag Dryer Model MEDP585GW
I bought a Bravo XL Washer 3 yrs ago for $900 to $1000. The washer started beeping and not starting to eventually not turning on. I called customer service as I was told my washer was still under warranty. They scheduled a service man to come out with a $95 charge to come out. He came and it is the user interface. Apparently, this is a huge issue with this type of washer. He told me it would be cheaper to get a new washer than to have this one fixed. I called Whirlpool/Maytag after the fact and was told the part is $422.49 to fix the washer. I explained that I was told it was still under warranty and they denied this is the case. My previous washer I had for 18 years and not problems until the end. Having a washer for 3 years and being told to purchase another one because it would be too expensive to fix the current one is very disheartening! I do not recommend this product to anyone, nor do I recommend the company as they do not try to make things right or offer any assistance in any way! Buyer Beware.
Updated on 10/09/2019: Well I wrote a review on my brand new Maytag washer that we bought at Lowes in June. When I wrote the last review I was waiting for our repair. They did come to repair and I was told by the repair guy (keep in mind the washer was only 2 months old at the time) that there were 3 fail codes. He said that it was overloaded or loaded wrong.That you cant wash towels with sheets, you cant wash any kind of rug no matter the size, which I only wash small bathroom rugs that are NOT oversized or heavy, you cant wash tennis shoes (which I have not). So I asked him what is the point of investing in what is supposed to be a top of the line, heavy duty, extra large tub, commercial washer? He said that you cant do that with any machine. I told him our old washer that we had 13 years had no problem with washing towels & sheets together. My point is that I am 100% disappointed in this washer & I encourage you to NOT buy Maytag, apparently they no longer live up to their brand.Original Review: We did our research & comparing & this machine came up on top. Its size suites our needs & we were excited about all the great features. We purchased it in mid July of 2019 so its 2 months old & for the last month it started to shut off in the middle of a wash cycle. At first we thought that maybe we were doing something wrong. So we would re-start it & it worked. Fast forward 3 weeks, it was doing it almost every time. Now it isnt working at all, it starts to fill up then shuts down before it starts to wash.Today is a Friday & I called Maytag to request a service call under the warranty (60 days old) Maytag had me on hold for 19 minutes before I could even talk to someone! The customer service person (once she was on) was very nice & sympathetic but couldnt get anyone out to service our machine until Tuesday, which is a HUGE inconvenience since we have not been able to wash for the last 3 days. I am highly disappointed in the machine for the simple reason that I paid for a new topnotch machine because my old one that 13 years old finally gave out & now am in the same situation & in for $1000 I paid for this new washer & having to go pay to do laundry 2 MONTHS later! I will add to my review once they have performed the service call to see if the issue is resolved or the machine replaced if they cant fix it.
I wanted a small stove that did what a large/standard stove could do. I was worried that the heat would be weak but it cooks my food amazingly well. This stove has all the bling of a simple stove for a smaller price and size for my tiny house.
I purchased this oven in April 2015. I have had nothing but problems with the unit. The temperature is off. I have had the probe replaced in July and will be done again next week (January 26, 2016). The AquaLift self-cleaning feature does not work. I ran the self-cleaning feature about 8 times and back to back on several occasions. The service providers stated that it really doesnt work and there is nothing they can do about it. The front of my oven, above the vent, is stained from the oven exhaust. They said there is nothing they can do about that either. The last service company that came out for a service call to check the oven temperature came without the proper tool to check the temperature and ended up snapping the propane line. I was given 6 month of a free extended warranty for my inconvenience and told that the company does not replace models. They will continue to come out and repair them. I will never buy another Maytag appliance again.
We had been a Whirlpool only brand household for as long as I can remember. When our Whirlpool washer and dryer gave out on us 11 years ago, we had a friend swear by the quality of Maytag appliances and decided to try something new. We purchased a Maytag Atlantis washer and dryer set. We have had our Maytag Atlantis washer and dryer since 2003 and both appliances are still as dependable and hard working as the day we purchased them. We live in a house with well water and our water is treated to be soft water.We have 2 daughters and 4 grandchildren who have come and put our machines through some heavy duty challenges when their non-Maytag brand washers and dryers have failed them. We are still very satisfied with our Maytag purchase some 11 years later, and so are our daughters and grandchildren!
Got woken up to the sound of my refrigerator ice lid flapping. Boy is it loud! Called Maytag and found out it was a recall so they will fix. They set up for someone to come out to fix the following week. That was a flop because they did not have the part. I waited 4 hours for someone to show to find out that Maytag scheduled the appointment for nothing - not only did they NOT have the part but they did not have a clue as to when it will come in. Time is valuable! Here we are 5 weeks later and my refrigerator is still flapping and loud. Has been calling Maytag for them to say that the part has been expedited. Well it has been expedited for more than 3 weeks now! Today they say that it will be another month before the part comes in! Not Good! This is such an inconvenience and Ive lost a lot of sleep over this flapping noise. Its an embarrassment when guests come over to our home! Tired of it!
Like everyone else Im calling corporate. Mr Fettig he should be in hall of shame after these complaints with their defective product. My fridge leaking, ice maker broken, water everywhere and eight inches of ice. I wonder if he owns a Maytag himself? Oh well after a while he might have a flood on his floor. This should be recalled just like my first model in 2001 that was a fire hazard. I had to go to the top then and I will now also. We should be protected from buying garbage while he makes 4 million a year.
Maytag dishwasher does not clean dishes. It has hot water and we have had a repairman look at it and he said water jets working. We have to wash all our dishes by hand before loading them into the dishwasher to sanitize.
We purchased a Maytag Gemini gas range last year in April and the extended warranty. The ovens have not worked correctly since we bought it. I never do this type of thing, however, I am just disgusted! I am going to exercise my right as a consumer to express my customer dissatisfaction and share using the social network. I dislike Maytag and even dislike A&E factory service more! I have never experienced such bad service on a new appliance. What is even more concerning and the reason I am posting this warning is there appears to be no recourse! I googled search both companies and the first things that came up were complaint pages. How sad! Buyer beware! If you buy a new appliance, research the warranty provider. It appears that Maytag has laid off the Maytag repairman and went to a lost cost unskilled service provider! A&E repairman has no idea how to fix the oven. He replaced the part. 4 weeks later, came out and walked in the house and did not even look at anything and ordered the same part again. He told us he would be back the following Friday. He did not schedule an appointment. I called on Thursday before he was due to show on Friday and A&E told me I had no appointment scheduled. They told me to inspect the parts that were shipped. I told them I would not even know what I was looking at! They told me the repairman would be back out between 1-5PM on Friday. No one showed. At 2PM, I called and A&E said the repairman must be on his way because he did not call and say he wasnt coming. But again, he did not show! I made no less than 6 calls to A&E and Maytag after that! A&E would not escalate the situation to a supervisor and on call number 6, when I finally got to an advocate, they told me to call Maytag! I have taken 4 days off as vacation to be home for the repairs and this last day was the final straw. When I researched escalating paths for both companies on Google, the first thing that came up was whole pages dedicated to complaints for both companies!
Purchased a Maytag refrigerator less than two years ago. Model M1txegmyb that was nothing special. Main purpose was to keep food cold/frozen. Now it makes noise and will not freeze anything. We called Maytag and they told us to take a hike or pay $469 for a new compressor on a fridge we spent $650 on. I would never buy their products again because the quality is so poor. Reading the other comments we have decided to throw the unit out at this point as we have pledged never to give Maytag another dollar.
This microwave doesnt rotate in use, it only goes back and forth...not as good! I believe the rotating type of microwaves heat your food more evenly, but it might just be a personal preference. I would NOT recommend this type of microwave.
Maytag dishwasher model MDB7759SAB, 1 year old and control panel will not work at all. Maytag site does not recognize model #, got part numbers off parts and cant find the parts. Looking for control panel, cant find black one and others are back ordered for weeks. After reading other peoples problems, it seems Maytag would correct the issue.
I am very happy with my washer. It is easy to use and does an outstanding cleaning job. I have had it for almost 7 years and have not had any problems with it. It has many different settings so it can handle virtually any cleaning job. I am particularly happy with the spin speed which is adjustable but the high speed spin really wrings the water out so the dryer which incidentally is also a Maytag drys in a fairly short time. The washer is a front loader and doesn’t use much water.
Bravo XL - This is the worst washing machine I have ever purchased! Loved it at first but after a year or so we couldnt wash a full load without error messages. Then we couldnt even wash one pair of jeans without an error message. Called to have it repaired and $300. Later the bearing was replaced and the washer worked wonderfully once again. Less than a year later and we are back to having a non functional washer. Cannot wash anything without the error message. Customer service is absolutely no help. For such an expensive washer and supposedly a good brand, this machine is a real disappointment.
I bought my Maytag about 3 years ago. Have had continuous problems and now the whole barrel has broke and dropped down. I was treated with disrespect from the repair man and will never buy another Maytag washer.
Our Maytag French Door with freezer on Bottom MFF2258VEB quit on us after three and a half years. Called local authorized Maytag dealer. They sent out a repair man. He said the main control board was bad! After much discussion we told him to replace it. After part and labor $261.00 it is running for now. Then called Maytag to see if they could reimburse us for the part $161.00. NO DICE! I have a kitchen full of Maytag products and a washer-dryer set but will not BUY ANY MORE Maytag products. Pass the word to boycott all MAYTAG PRODUCTS!
MF12569YEM2 - Purchased refrigerator less than 2 1/2 years ago, also started having issues with ice forming in bottom freezer and leaking on to floor. I shut the water source off to the water/ice feature, but it didnt solve the problem. After getting on this site and seeing the issue is quite widespread it seems that it should be considered a manufacturing defect. This is the second (actually third) Maytag Refrigerator we have had, one had actually needed to be replaced about 13 years ago because of electrical problem which service man said could cause it to catch fire. The replacement (different model) worked fine for about 11 years... so we decided to try Maytag again... WHAT A MISTAKE! After reading about the multiple problems we can look forward to and endless service calls I too would never purchase any Maytag or Whirlpool appliances in the future...maybe the company should think about the impact on lost consumers!
I purchased this washer... the Maytag Bravos. It is the worst clothes washing experience. I only use one cycle as the other cycles do not provide enough water to wet the clothes. It is a large capacity top loader. DONT DO IT!
Our range and oven are reliable and durable. Easy to clean and have lasted a long time. I do not regret spending a little extra money to have an appliance that has lasted a long time. The oven heats up at a standard rate. The self clean function is very thorough. I have a white set. I was worried they would stain with your typical spills that come along with cooking. However, They clean very easily.
I have had this washer for a few years now and it is the WORST washing machine ever. I cant even wash a lightweight cotton blanket. It continually unlevels even with me rearranging the blanket over and over. Ill add some, take some out, whatever. It still wont work. The blanket fully wet is also HEAVY and with my arthritis, is very hard to pick up. I dont think enough water goes into the drum to actually clean the clothes either. The clothes at the end of the cycle come out in a weird mushroom form. And when the clothes do get through a complete cycle, they are twisted so tightly it is hard to get the wrinkles out in the dryer. Why would they sell a machine like this without having testing it more first? Dont get suckered into the Maytag name. Terrible washer!
We replaced a 20 year old Kenmore washer with this Centennial washer (MVWC360AW), and after 2 years we are looking for another washer. The machine will not complete the wash cycle, and when we called for service, the factory authorized service tech couldnt figure out what was wrong with it. After 2 service visits in a months time, I tried contacting the company directly with my story to see if they would help resolve the issue. I sent them a letter by mail as well as on their contact us link on the company website. They have not responded to me in any form. We will never purchase another Maytag product, and will tell everyone we can how terrible this machine is and how the company apparently doesnt even care.
In September 2008, I purchased a Maytag washing machine (Model MTW5700TQ0) that had a faulty transmission. The machine was immediately replaced. Three years later, the transmission is again faulty. Maytag has refused any responsibility for repair or replacement.
A week after warranty expired, our 1 year old Maytag gas range (model# MGR7662WS 4) required new Direct Spark Ignitor (DSI) board. Knowing it was just beyond warranty, I inspected wiring first and found that the Bake connector on the DSI was loose, flopping around from a bad solder point on the board. Called Maytag and informed them of this manufacturers defect and all they offered was a $20 discount on a replacement part ($220 instead of $240). It worked with new part for 4 days, then something else went bad causing oven to spark, light, heat to less than 100 degrees, then shut down, then restart, then shut down, then restart, then stop doing anything. It has never worked correctly since then. How can a manufacturer of almost all domestic brands get away with such shoddy workmanship.. Taking advantage of defective or poor quality parts to sell more of the same when they fail and for an enormous markup? Where are the regulators who oversee monopolies and blatant scamming of American consumers?
We like the refrigerator and we have had it several years. But the thing the top freezer conceals much of the top rack of refrigerator. We must duck and almost kneel to get to food inside. Next fridge will have drawers and doors that open on both sides.
When our ice maker (Model # MF12269VEM10) stopped working, we contacted Maytag, only to be told that the 1-year warranty had expired. So we had no recourse but to contract a repairman. He replaced the valve (and in the process, because of Maytags decision to use plastic tabs instead of screws, the tabs for the filter housing broke off in his attempt to reach the rear of refrigerator where the valve went and we had to pay to have the housing replaced, also). The new valve did NOT fix the problem. Water continued to run out of the water dispenser after you removed your glass. We re-contacted the repairman who returned and proclaimed that there was air in the lines and it should work itself out over the next several days. Yet that night, I noticed drops of water running down the control center and filling the drip tray. I placed a towel on the floor and emptied the drip tray several times that night, before turning off the ice maker completely the next day.Unhappy with the original repairman, we contacted another who came out and discovered that the new valve was leaking from the top. That is when the filter housing broke and we had to use duct tape to hold it in place while the new repairman ordered a replacement. He tightened the valve and cycled the ice maker several times only to discover that the water overflow switch on the ice maker wasnt working, thus water was overflowing into the ice maker container. He turned down the water pressure to the refrigerator, and we tested it again. All seemed to be well until the next day when no ice was released from the ice dispenser. When I removed the ice storage bin, I found everything frozen from water overflow. I turned off the ice maker entirely and contacted the repairman, who ordered a new ice maker, which took about a week.After the new ice maker was installed, along with the new filter housing, the repairman cycled the unit several times before leaving. Yet by the next day, the ice in the storage bin was frozen in place again (I have pictures), and we contacted the repairman who ordered yet another ice maker. It took yet another week for the part to come in. After it was replaced, I monitored the ice container each time I heard ice drop into it. The 1st time there were a few drops of water in the bottom of the ice maker. The 2nd time, there was a 1/4 cup of water in the bottom. I immediately contacted the repairman to let him know and turned off the ice maker yet again.I find it hard to believe that a new valve, fresh from the package, and 2 (TWO) ice makers, fresh from the box, were all faulty. The repairs started on February 25th 2015. It is now March 21st and the ice maker is still not repaired. The 2nd repairman is doing his own research into the problem (for which we applaud him!) and now we ask you for your feedback as to the problem and how it can be solved.
I was so excited to get a washing machine. My excitement quickly faded two washes in when I noticed that the clothes were not completely submerged in water. I checked the handbook and it said that this is normal but at the end of the wash I still had clothes that were completely untouched by the entire washing cycle. The first couple times that the washer was used, I noticed that the water took a very long time to come out. It said it was sensing and then the water would come out in small spurts. When the wash actually started moving, wow the noise was abnormally loud. It continued to make said noise for the entire cycle. I could hear it everywhere in the house. I am so disappointed in Maytag. My father is of a much older generation and he chose this brand based on his past experiences...now I have to tell him its a hunk of junk. Save your money and buy an old fashioned machine.
All of a sudden, the lid lock light is flashing. The washer is only 1.5 years old!
We have a Maytag Dishwasher Model MDBH949AWB. We have purchased the extended warranty. Today, after more than 100 minutes on the phone, mostly on hold, we were unable to schedule an appointment to replace the control board, or even have them verify that we have extended warranty coverage. It generally took many many minutes to get a person, only to be referred to a different person at a different number. Nobody had access to our extended warranty info, and to go further into getting a repair scheduled, they said they needed that info. I finally went on their website, and after keying in extensive information, I got a screen saying they were having trouble with their website, and to please try again later. So I did their chat, and ultimately they told me to call 866-730-6094. The earlier numbers I called, in sequence, were 866-576-1660 (53 minutes on hold); then told to call 866-265-0029, for another long hold. And then told to call 800-626-4342. Long hold, and I hung up. At one point, I think the second person I actually spoke with gave me an incident number of **. My extended warranty expires in Feb. of 2017, and they even asked me to renew early. Since the warranty seems totally worthless, why would I do that? Terrible customer service. Wont do business with Maytag ever again, and am warning others not do so either.
I wish we would have never bought this brand and model. Within a month there was a loud banging and the serviceman came out and changed a valve out but it just got a little quieter but never went away. 2nd issue is cloths ball up when your doing bedding. Not sure if they are really clean or not. 3rd when we take the cloths out of the washer we are still seeing soap spots where they were not rinsed very well. We are using the right soap Gain but we cannot wash cloths in the bedding setting. We have to use the extra rinse setting to get all the soap out which defeats the whole savings issue of this machine. It says when you do your monthly machine cleaning it resets the water level but there never seems to be enough water in the tub. Also if your doing sheets in the washer and when the spin cycle starts you have to hold your breath to see if its going to get out of balance which it does 50% of the time so you stop and move things around. Also we cannot put a whole lot of cloths into this big drum because they dont wash correctly. Worst purchase we ever made. With all the negative reviews you would think that Maytag would come out with some fixes but I dont think they really care anymore.
I tried emailing Maytag but from what I read on consumer reports I doubt Ill get an email back. After our 20 plus year old Kenmore fridge was taken by hurricane Sandy I decided to try Maytag. What junk! We have a bottom freezer and were getting water build up on the bottom under the basket. In order to keep the water from leaking on floor I had to chop the ice out of the bottom every 2 days. My husband got frustrated and took the whole freezer apart only to find all the coils were covered in ice. Soon after that the ice maker stopped working. Tried different things to get it working. We finally took it apart and found the factory did not screw in all the screws on the inside so they fell out on the circuit board and shorted the thing out. Lucky it didnt burn the house down. All I can say is junk! Do not buy!
I bought a French door refrigerator on May 23, 2012. It is now July 9, 2014 and the repairman has told me the compressor is bad. Maytag will do nothing about it because it is out of the 1 year warranty. I am very disappointed because I thought I was buying a quality appliance. I will never purchase another Maytag appliance!
Purchased my Maytag Dishwasher MDB7749SBM on 5/13. 3 weeks ago the panel went out! I found others have had the same complaint on their Maytag Dishwashers too! I also learned this model was discontinued from Home Depot. Is this because Maytag knows this Dishwasher was JUNK and that they allowed consumers to buy this model knowing it had these problems - I believe so! I find it absolutely crazy that Maytag has not issued a RECALL and now I am out almost $700 plus if I get it fixed or buy a new one, I am out even more $$! There has to be some RESPONSIBILITY taken from Maytag!!! This Company was built on an excellent reputation but now this company reputation is considered POOR for selling defective products and doing nothing about it!
Purchased refrigerator model # MFT2976AEMOO September 2013. First repair was 1 month after purchase. From compressor to moisture build up inside fridge. 7 repairs in the first year. Customer service disgusting. They simply dont care, and do not back their products. Work time lost waiting at home for repairs. Service men come and always have to order parts, which means 2 service calls for each problem. Our service man broke one of the drawers when removing it to do a repair which meant another visit for that replacement part. Continued to have more problems when warranty was done. Just replaced my 3 year old fridge. Could not afford to keep it any longer. Have never been more disappointed with any appliance that I have bought. Will never buy MAYTAG again. Product is inferior.
We purchased Maytag Dishwasher MDB5601AWW/46171101NP when we built our new home. In the last several months, water was leaking out onto the floor. We called Maytag and they told us there was a recall on the heater element and that they would send the part out. We made sure they knew the reason for our call--TO REPLACE THE GASKETS!. Maytag contacted a local authorized repair person. When they called to set up appointment, my husband reminded him about the gaskets. The guy showed up without gaskets, saying Maytag didnt put it on the order! We called Maytag to set up another service call. The guy showed up again today without the gaskets. We were told they had to be ordered and that he would have to come out again! Three service calls for one issue! Aside from this, the circuit board has never worked right. We push the correct buttons, but never know what kind of cycle we will get. We learned to live with it. Our bottom racks are melted as well as the sides of the dishwasher. Now that we know about the heater element being defective, this may be the cause of the bad gaskets and melted racks. It will cost almost $300 just to replace gaskets, and yes, we have to pay a service call for it when it could have been done in the first place. We called Maytag to complain and were told that replacing the gaskets always takes two service calls--one for diagnosis and the second to put in part. They said they dont take the customers word for it when we tell them whats wrong!
After my divorce, I bought a new house for my youngest son and me. It came without a fridge, so I used some of my settlement money to buy one I had been dying to get - stainless, French door, with bottom drawer freezer! It worked fine for the first 9 months or so. Then, water started pouring through the ceiling of my downstairs master bedroom. Turns out it was coming from the freezer water line. Ceiling tiles ruined, carpet stained. Then it started making this god awful noise. It starts, rumbles for a while (long enough to wake everyone up or give the dog a coronary), then is quiet for a while. Next, I open the freezer to find a sheet of ice across the bottom of the drawer. I assumed I had done something, so I got rid of it and thought nothing else of it. Last night, I get ready to make dinner and there is this blizzard of frost all over the freezer. It looks like a winter wonderland. I am afraid to see what is there when I go home and even more fearful to attempt to use my warranty.
I purchased a product less than one year ago. The clothes are getting snagged in seam on interior of the front panel. I went back to the store and felt the same gap in the seam on the panel on a floor model, so I know it is not just my machine. I called Maytag service and a representative acknowledged the problem but also said that if there is no fix for it, I would be charged for a service call even if no part was replaced- quite a contradictory statement. She said she doubles as the Complaint Department. If this is a manufacturing defect, it should be replaced. The front panel should be recalled.
I owned a Maytag Neptune washer and dryer for 13 years and never had a problem. The only one thing I would say about them is that since the washer had no agitator it would often tangle the clothes, but they were clean and not damaged so I was ok with that. We moved to another house in July 2016, and the moment we plugged in our dryer there was a spark and smoke under it. Our dryer was fried and it was because the previous owner put in the 220 outlet and wired it wrong. So our dryer was dead and cannot be fixed.Since the washer had the small problem with tangling clothes together, I convinced my husband to get a whole new set, not just a dryer. We went to Lowes and picked out a new Maytag Bravos XL, thinking that the brand was reliable and they were so big I didnt have to worry about doing bedding in it. Like ALL of the other reviews of this set, DO NOT BUY THEM! The washer does not use enough water to wet the entire load and you will be left with soap residue on your clothes and they will not smell fresh and clean at all. In fact, my son sometimes wets the bed or has dirty underwear and that is what my entire load of laundry will smell like when I wash them. Imagine taking a load of dressy work clothes out of your dryer and they smell like dirty underwear!I have tried other settings, different types of soap (liquid versus pod, etc) and doing smaller loads. None of this fixes the issue. It is obvious that Maytag and Lowes will do nothing about this issue, according to other reviewers, so Im not even going to bother to have them come out here to do a service call and charge me for it. So Im stuck with a $1,500 garbage laundry set! (Actually the dryer is fine, it just takes longer to dry than Im used to). Im all for a class action suit to get our money back and force them to stop producing such crappy products! Also, if you are considering this set, keep in mind that they have just over a 1-star average rating on this site, and that is because every reviewer is forced to add a rating of at least 1 star. If not, I think wed all pick the zero.
Bought a new Maytag Over the stove model Microwave from Lowes. It worked fine for a while. Then it started saying open close door. We opened the door and closed it, and sometimes it would work. This went on for a while till it finally would not work at all. Called for repair, the service guy came and took it apart and one of the door switches needed adjusting. He left and it was working, good deal. 2 days later open close door started all over again. We found if we lifted the door when closing it, then it would work sometimes, until one day it would no longer work. We called for another appointment, and got a new company to fix it called ABCO. The service guy showed up and tightened a screw and it worked again, said the other service guy might have forgot to tighten it down. I tried it and it worked. We did not touch it again till next morning and back to open close door again. Called ABCO back and got a new service time for Wednesday next week. Wednesday came and went, called to see why no show. They said we were not on the service list and were very sorry. So we set up a new time for them to show the following week Tuesday between 12 and 3 pm. At 3:49 they called and said sorry, but they were not going to be able to make it today. I told her then get us tomorrow and was told they were very busy and maybe Thursday would be better. I told her we were in line and and should get service before others that came on later. Her reply was maybe Monday of next week was better. After the runaround she said they would try for Wednesday tomorrow, but no promise made. After that I called Maytag direct and they said nothing they could do except make another service appointment. She told me I could get a service appointment tomorrow Wednesday between 8 and 12am or 12 and 3pm. I asked with who this time and was told ABCO who just told me they were too busy to show up tomorrow and had put me on standby. In the meantime I paid over $300 for the Maytag microwave that is never going to need service because the Maytag service man is so lonely. And bought a $ 200 Panasonic counter model so we could have a working microwave. So now we are in over $500 and still no Maytag working microwave. They did send me a letter offering me a discount on extended service plan if I want one. I told them it would be cheaper after the one year runs out under warranty, to just junk the microwave because it has cost me way more in wasted time, waiting for the lonely Maytag repairman to show up. Bottom line do not buy a Maytag Microwave model MMV4205DS-1 unless you just want a good looking decoration over your stove with a nice light, and have plenty of time waiting for the lonely Maytag repairman.
I bought my black refrigerator in 2006. It has ice in the door and freezer on left side and refrigerator on right. I have not had any problem with my refrigerator and it continues to serve me well. When I need to buy another one, I will probably get a stainless that doesnt show handprints.
The dishwasher turns on of its own accord. Sometimes when you get too close to it, once in a while in the middle of the night, and most of the time when you latch the door. It does a great job cleaning the dishes, but to no avail because its always in the middle of a cycle when you need them.
We purchased the washer and dryer set from Lowes about 5 years ago, and purchased the extended warranty fortunately for us. We had good luck with the washer for about 6 months, then we had to call problem service out because the washer filled with water but wouldnt do anything else. It took several days for the service people to come out and when they did, they had to order parts to do the repair, so we did not have a washer for a few days or a week. They got the washer fixed and everything was good for a few months, then our dryer quit working. We were told that the tub of the dryer had come off, so they had to order another one. So we were again without a dryer. Once they got the parts in the repair company that was sent out to fix our dryer, did not fix the dryer correctly so we had to call Lowes repair service to send someone out again. We have owned this set for over 4 years and once again our dyer has gone out. During all of this time, I and my Brother had to leave our job in order to be home and meet the maintenance people to fix both washer and dryer. I would not recommend this set to anyone, this is one of the worst sets that I have owned. I thought Maytag was a brand that you never had problems with, but we have had nothing but problems with this set.
Maytag BRAVOS XL Washer - The worst washer I have ever used. Do not buy! It does not use enough water and leaves a white scummy residue on dark clothes. You have to wash them all off in warm water and then send it through one or two more rinses to get it washed off. I may as well do laundry by hand! Absolutely disgusting!
I bought a fridge from Home Depot. It was on sale and not a Maytag. Somehow they delivered a Maytag. I am over-the-top happy with my fridge. It keep things cold. It is roomy, It has separate temp controls for the freezer and fridge. The bright LED lighting is wonderful. It is energy efficient. It is easy to move around when I need to clean under it. It was delivered right away.
I purchased my washing machine in July 2020 and it was broken by November. It took months without a washer before the warranty finally replaced my machine. I had the second machine less than 6 months when the water pump went out on it. They told me it would be two weeks for the repairman to come out. In the meantime my clothes were locked in the washer half full of dirty water. They told me we would have to force the lock to retrieve the clothes so they would not mold. The repairman called, never showed up, just called to ask what was wrong. Told me he would order parts and I had to wait 21 days to see if they would be able to find them. Today is day 21. I called the warranty back and was told it would be escalated and someone would call me in 4 days with a resolution. In the meantime I have spent $60 a week doing laundry for my family of 6 at the laundromat for MONTHS. Out of the 18 months have dealt with Maytag, I have spent more than 6 months at the laundromat. When I asked to be reimbursed the money I have spent they offered me a free 6 month extended warranty or a fifty dollar gift card. This product is garbage! The customer service is garbage. Dont waste your money.
I had a GE washer and dryer when I first moved to my new home - lasted 15 years. Then... bought a set of Maytag and they have both been the biggest pain in the world. Spent 3000 and Im ready to toss them after 3 years. Dont buy Maytag!!!
Have read others reviews and experiences and wish I had visited here first. Our first Maytag washer and dryer set lasted over 25 years with only minor repairs until the transmission started to leak grease and was uneconomical to repair. Our second set only lasted nearly 10 years and were obviously lesser quality. The wife decided that she wanted the best and high tech version. She really liked the features of the Bravos 300. What a mistake! Not even three years old and she has been dealing with the noise and the problem with constant unbalanced loads, intermittent error codes, odors and the forever cleaning requirement. The whites were intermittently getting rust stains until I determined that the underneath side of the top cover around the bleach reservoir had rusted out big time. I replaced the top cover for over $125 plus an afternoon that I will never get back. (Out of warranty, of course). Today the wife called me to say that the washer would not complete the rinse cycle and she could not reset it. We had to pump out the water and pick the wet clothes out. A grinding sound is coming from near the bottom of the machine and sounds expensive. The service man is scheduled to be here day after tomorrow to give me the bad news. My next washer purchase will NOT be a Maytag or any other high tech piece of crap. Simple is better.......
Maytag French Door Refrigerator (Counter depth) #MFC2061KES14 which cost over $2,500 dollars is a DUD and the company is EVIL. The freezer leaks all over the floor and the company will not stand by their product. When I called the company they said they have had to upgrade a part called the drain tube kit because of this problem but did not put a recall. They know that this problem will occur just about the time the warranty runs out. I bet the wife of the CEO of this company has a very expensive good brand of refrigerator. Stand by your product and pay for the repairs and labor to get it fixed and put out a recall. LIFE IN AMERICA!!!
The washer worked great for the first 6 months, then it didnt dissolve the soap, it wouldnt complete the cycle, and there is a loose bolt like sound when you spin the drum. The load level is not an issue. We have had the serviceman out four times, he has called the tech support each time and they cannot resolve the issue. Maytag said sorry! Unless it does it constantly then they cant help. The control panel has been replaced and the drum has been replaced. So we keep paying the water and sewer bill to rerun the load 1/2/3 times to get it to complete the cycle. This washer was purchased last May, 2011 and they say were stuck with it.
Purchased a Maytag fridge in August of 2010. Had issues January 2014 - needed a new circuit board. At the happy cost $230.00. Well it is now May 2014 and had to have the repair man here again for another circuit board $258.64. Maytag will not stand behind their product or parts they use in their products. They flat out told us that we shouldnt have to replace the circuit board that often and then said they wont stand behind it. So buyer beware. DO NOT BUY ANYTHING MAYTAG!!!!!
Dishwasher control board - This will be the 3rd time for this same failure with the start/resume button on control panel. Obviously, with all the complaints regarding this part indicates manufacturing is producing a defective or inferior part. The service provided by Maytag, which is supposed to be a reputable company, is a joke and non-existing. Like many others, here I will gladly be part of the class action suit and will never buy another Maytag appliance and will also inform others of their poor service.
I bought the washer dryer combo. Dryer already broken. Washer is very loud when it changes gears. Would not recommend the washer or dryer.
I bought my Maytag washer thinking that I was buying a quality product. My washer hardly ever can complete a spin cycle without bumping and knocking and then stopping. I have to babysit this washer because we never know if it will complete a cycle or not. The machine is totally level. We have to adjust almost every load just to wash clothes. Sorry Maytag but this washer is crap and I will never buy anything made by Maytag. What a waste of my money.
Purchased Maytag Bravos Washer in 2013. Used a little over a year and had to put it in storage for 2 years. Biggest piece of junk Ive ever had. Ive had cheap washers that lasted more than 20 years! Repairman said all diagnostics read normal. I put a very small load in to show him the water was not even wetting the clothes and only swishing them around a little. The shirt on top never got wet and was still in its same position when it went into the final spin. He said this is normal. He recommended I dump the machine and find an old NON Maytag model with the tall agitator!!! Ive tried using all the settings combinations; and the water level never gets all the clothes wet and clothes do not get clean. Will NEVER buy a Maytag product again.
I purchased the Maytag Bravo model MGDB950YG on April 22, 2012. It worked great for a while then stopped heating and drying the clothes. After going through the Maytag procedure, a repair person assessed the problem, had to order the part then came back to repair it. But the same thing just happened again! Both Maytag and HHGregg need to go through the appropriate procedures, which leaves me without a dryer for who knows how long this time. Maytag will not do next day service probably because it costs them a little more. I think Maytag should have enough common sense to sometimes make exception to this. Today is Thursday and I cant get an appointment until Monday! I have owned two dryers prior to this which each lasted 10 years plus. I would be much more understanding if I had my appliance for more than 4 months (out of commission 2-3 weeks of the 4 months). Ive never been so disappointed in an appliance!
Worst customer service ever. I ordered my washer and dryer from home depot 2 weeks before a possible delivery day. The day before delivery I receive a call that they dont have them and I must wait 1 more week. After 3 phone calls I am promised a credit to my account. A week after delivery I am wondering where my credit I was promised is so I call. Im told the most I can be given is $100. I state that I feel my time is worth more than that. A supervisor is brought in and Im told we will get $150 credit. Then put on hold. She reviews account (why didnt you do this first) and told because we didnt call within 48 hrs of delivery the most they can give us is $75. So I call back very frustrated. Then Im told its our word against theirs that we were offered that?!? What?!? Well I am sure you record conversations and thats total BS. I explained how you cant offer something then take it back. I was told the week before I was getting a credit and my account already notated. No one said, Call within 48 hrs to dispute again to get it. Why would I have to I mean seriously. So after a total of at least 2hrs on the phone before and after delivery I am forced to settle with $75. I feel very unappreciated. I purchased and paid for $1633 worth of appliances that were a week later than promised. Called less than 24 hrs before expected delivery and told they dont even have them. Then told Im getting a credit of $150 to be told sorry now just $75. The lady proceeds to say that she doesnt think it was because of the phone call not being made. What? Are you serious. WELL THAT WAS THE LAME EXCUSE I WAS GIVEN SO I COULD CARE LESS IF IT WASNT THE REAL REASON. THAT JUST MEANS I WAS LIED TO. I promise I will never buy Maytag Whirlpool again. One customer may not mean much to you but good customer service means everything to me.
I bought the dishwasher (Model MDB7749AWM) 15 months ago and paid $490.00. I had to put a new console in it ($245.00) on 07/16/2012. So that’s $735.00. Two days ago, the console went out again! I’m not putting $245 more in it! I called Maytag’s office. They more or less told me that was my problem! I am throwing that piece of junk away! And I’m buying a different brand. Maytag does not stand behind their product. Last Maytag I will buy! Warning! Do not buy Maytag!
Purchased Maytag dishwasher model # MDB4709PAB3 8/2012 @ Lowes in NY with extended warranty. After a while, noticed wood floor warping in front of appliance. Called repair and after several tries, they couldnt repair leak under door. After many complaints to Lowes and Maytag, was finally issued a new dishwasher 8/2013 same model #. Person that hooked it up couldnt wait around to see if all was okay. Ran dishwasher after he left and as usual for this model it leaks worse than before. Called Maytag complaint dept and they said they would issue me another dishwasher of my choice and same price through Lowes. But they never spoke to Lowes and Maytag will not call me back. I would think there must be a leak problem with this model. Do not buy. It is not worth the trouble!
Maytag Washer was bought on May 2010 for $746.29 and it broke down. It was used only twice a week. It now requires repairs worth $991.36. All Maytag reps say is I am sorry, there is nothing we can do. Isnt there a lemon law for major appliances?
Bought a new Maytag dishwasher in July 2013. In December it quit working and the problem was the control panel. The service tech knew automatically what the problem was when he arrived. It is now May 2014 and the control panel has gone out again. Contacted Maytag and was told they will extend the warranty another six months from the original warranty. After reading that this has been offered to others with mixed results I have my doubts on whether it will be honored. This is our last Maytag appliance.
Horrible machine. Uses too little water, cycles are too long. No matter what the size of the load, it takes an hour. Just after 3 years the bearing went out on the machine. Cost for repair will be $250. Thats not even an electronic problem which Im sure would be next. NO THANKS. Im getting a new machine and it wont be a Maytag.
I purchased this Maytag washer/dryer set in February 2017 and I am very, very happy with it. This is a brand that has proven dependable for more than 80+ years. This is a low water washer that saves money on energy bills. I love the extra large capacity and was very concerned how well it would clean without an agitator. But having confidence in the name, which is why I purchased this set, I was very pleased with the cleaning power. The only disadvantage I see is with the soak cycle which is timed. I would like to have an option to soak indefinitely. So if you are trying to remove blood stains, you may have to use the soak cycle a few times before all the blood is removed. (Assuming that you are only using cold water and no additives.)
We purchased a new Maytag dishwasher last year when we purchased our new home. All the other appliances were Whirlpool. This dishwasher runs forever. We have huge electric bills and I am sure this is a contributing factor. We purchased it from Lowes. They have sent out two technicians who say there is nothing wrong with it. One said it was because it was in an island. The other that our water is not hot enough. He turned the water heat up and now you have to warn people using it to be careful or they will get burned. No wonder the Maytag repairman is so bored. He knows the appliances he services are junk and doesnt bother. Take my advice. Buy ANYTHING BUT Maytag!
Me and my wife bought a Maytag refrigerator from Home Depot. The top half freezes up in a big way and it gets real frosted up I have to pull it apart every 2 months to defrost it. The bottom half starts to get warm if I dont do that. I will not ever buy another Maytag refrigerator again.
I have a Maytag refrigerator - the kind with the French doors with the freezer in the bottom and then the middle drawer is now leaking water all over my hardwood floors. This is ridiculous. Maytag better get off their butt. They need to send people out or send letters to people that have these freezers to fix them. When you pay a lot for something they should get a good product. If there a recall they should of send out letters or something.
When my husband surprised me with a double oven stove I was leery. First Thanksgiving my thoughts were concurred as the 20lb turkey fell from the chinsey rack.....even a cookie tray with almonds fell down.... Unfortunately the lower oven is off by 1/2, no racks work in there. My biggest gripe is that the seller did not exchange it, just tried more racks. Now Maytag will not do anything but allow me to order more racks. This item is a huge piece of junk.
My husband bought me a Maytag washer as a surprise gift. I was so excited to get a Maytag. I will never purchase a Maytag again. I am so tired of washing, rewashing and rerinsing my clothes and still not getting the soap out. I have used every different kind of detergent and used with and without fabric softener. I have also tried cold, warm and hot water. I would rather use more water and get the soap out instead of using more electricity to keep rewashing my clothes and then in the end having to take a wet cloth to get the soap out. Never had to do this with any other washer I owned. Very disappointed as I always thought Maytag was the best.
Maytag Bravos XL Washer and Dryer. How exciting to get a new washer/dryer!! Im a savvy bargain and quality shopper, but I really messed up here. A little over a year ago, we moved from IL back to TX and I got to buy a new washer AND dryer at the same time (a rarity). I went and looked at SO many washers/dryers and decided on the Maytag Bravos XL because a friend said she loved hers. It had a deep water wash and bedding cycle (for our blankets, comforters, sleeping bags, etc), and I thought that I could throw that wayward sock in after I started the load (unlike our previous front load washer).Where do I begin with the complaints? (And Im NOT a complainer - never filled out a review in my life). This is what I sent to Maytag: 1) Im 55 tall and can barely reach the items at the bottom of the drum, along with the lid falling on my head when Im trying to do so. 2) Forget throwing in the wayward sock - it must finish the cycle its in before it will let you unlock the lid (Where did locked lids come from anyway? Is that how those missing socks are disappearing - escaping out of unlocked lids? What are we trying to keep in or who are we trying to keep out of the machine? Doors you lock - not washing machines! I dont get it!).3) Even the deep water/bedding wash cycle does not do the job. Using the exact recommended measurement of HE liquid soap does not get the items clean. What a chore to take something out and have white detergent lines all over it and have to wipe it down with a wet cloth. Sure, I could then do a rinse and spin cycle, but since it doesnt add enough water, it doesnt come out much better. The machine senses by weight how much water to use. I am positive that every energy efficient machine is now programmed to add exactly 4 cups of water per load (regardless if its a comforter or one pair of jeans).4) Supposedly, we are saving so much water usage, but energy efficient is a misnomer - it takes me twice as long to do laundry now. The time factors are ridiculous. There are no quick cycles on this machine. If I have a load of delicate tops that just need a quick wash and rinse before I hang them out (I was not out baling hay in them, so its not like they are filthy dirty. In Texas, its the sweat that you are trying to eliminate), the least amount of time I can find on a cycle is 45 minutes. I might as well hand wash them all and be done in 5 minutes. But, that was the point of the washing machine - to do the work for me! And forget the deep water wash cycle of 58 minutes, plus the added rinse and spin cycle (to try and remove the white soap line). Its now taken one and one-half hours to try and clean/refresh a barely soiled comforter.5) The spin cycle is SO efficient, that I have items come out totally dry many times in certain spots. Im washing a comforter right now and I can guarantee you that when I remove it from the washer, there will be an entire section that looks like it never even got wet. Im no engineer, but after watching through the see-through lid, the agitation is not working well enough to get to every section.6) I havent seen a soap bubble or suds yet. You are told to use such a small amount of detergent, Im not sure how anything actually gets clean. The clothes are sprinkled with water, agitated a small amount, spun until they are almost dry and voila - the same dirty clothes come out! 7) The dryer has now ruined 2 of my bras as the hooks get caught in the mesh panel at the back. It literally melted part of the bra! I tried hooking them together before I threw them in there, but now have to put them in a lingerie bag to keep them from being mauled and mutilated. I have NEVER in 37 years of marriage and washing had that happen before.8) I literally could not get my dryer to turn on and a repairman had to come out to the house to show me the amount of pressure I had to use in one finger to start the dryer. I had almost taken a hammer to it before he arrived. Can you imagine pressing the start button on anything - the dishwasher, a hair dryer, a TV remote control, and it not turning on? And all because you pressed too hard or too light? This computer age and electronic panels are killing me! 9) The dryer has the same locking system as the washing machine. So, if you didnt see the wayward sock on the floor or between the two units until after you pushed (lightly, of course) the start button, you have to stop the unit before you can open the door to throw the sock in.I didnt mean to write a novel (about a washer and dryer, no less)! But, I feel better and hope that I have saved one woman from making the same mistake I did. Read those reviews AND believe them. And by the way, my friend who recommended the Bravos XL to me looked at mine and said Thats NOT my washer and dryer. Evidently, mine was the new and improved version! So much for that claim!
Bought Maytag dishwasher 2007 at Lowes. Model mdbtt60aww-37837606ll manufactured in Benton harbor, Michigan. First got a recall that something was faulty, could cause fire, needed replacement. Took 2/3 weeks to get repaired. So couldnt use. Never quite cleaned good - many times had to rewash silverware, glasses. Never took off food unless very well rinsed. Today the control panel went. Called a local repair he said, Dont even fix. Toss and get a new one because its too costly to repair. I asked what should I get. He said no GE, they are getting out of appliances, no Samsung. Hes got whirlpool so guess Ill give that a try. In the past Ive had dishwashers 20 years, appliances 20 years. This junk lasts a year or two. Plastic cracks. None of these appliances are great anymore. Doesnt matter who you buy. Someone needs to get some quality control on what these companies are peddling .
My brand new top of the line Maytag Bravo washing machine lid was broken and locked and would not open. I had clothes in there getting moldy. Three days in Pacific Sales trying to get help. The washer, of course, is under warranty (about 90 days). Finally a repairman came out from Appliance Doctor. He had no clue what he was doing. The company was rude. Then Maytag said High Tech was coming out yesterday, Monday, Dec 16, 2013 between 8 and noon. It never happened and when I called High Tech, he was rude and said it was not on his calendar.Maytag will not give my money back or a new machine or provide a competent repair company to fix it. I will be giving away the 1000.00 washing machine for someone else to fix and buying another brand. I would never buy Maytag anything after this experience. Please note, this is the first time I have ever complained to Consumer Affairs. Thank you for your time.
I would never buy a Maytag dryer again. It has been serviced 3x since purchasing in 2010.
I purchase this dryer not even a year ago. It is not performing right. I call customer support and they willing to try something to see the problem. I hope I don’t have to pay anything out my pocket.
I had a Maytag dishwasher for 17 years, and it has still worked fine when we moved to another state. At the end of 2010, I bought a new Maytag (1) because my old one performed so well and (2) we left it at our old house. Well, slightly over two years later, this piece of junk (Model MDB6709AWAQ1) needs almost $300 worth of repairs. The repairman said they are no longer made to last and have been that way since about the year 2000. All of the inner workings are run by electronics which only last about two years. I said, What happened; the Maytag repairman got tired of sitting around doing nothing? I would never ever purchase another Maytag dishwasher, or any other appliance made by them or Whirlpool which took over Maytag.
In a way, l feel fortunate and you will read why in a minute. l have been reading Maytag complaints specifically looking to see if what happened to me has happened to others. Apparently, it has. We purchased our Maytag range, model MER57750AB, in 2005. We too have had some repairs done under warranty. Unfortunately, we live in a day and age where technology isnt always our friend. The old appliances that were not electronically driven lasted forever; todays appliances do not. However, when something with potentially serious consequences happens that is not technology related, it rates in the who is the idiot who designed that? category. I am talking about the exploding exterior glass oven doors.Two weeks ago, the oven door handle on our range came unscrewed on one side. I continued using the appliance, planning on repairing it myself when l found the time. (I used to tinker around the garage with my dad when I was little and therefore, I have great repair skills in several areas.) Last week, I was standing in front of the stove when all of a sudden, the glass panel dropped from the door! It landed straight up on the floor and fell forward so the top edge of the glass landed on my toes (the toes that I had surgery on for six hammertoes last November and are still sore!). Needless to say, l was shocked that this happened, and even more so, I was grateful that it did not break or either of my two grandbabies were around at the time. Then, I looked at the glass and saw that it was attached to the door using only eight small pieces of double sided sticky mounting foam. I mean small! As I said before, idiot! Did they not think that the heat from the oven would eventually wear out the ability of the tape to do its job? I gave up reading after I found enough complaints about the mishaps with the glass on the oven doors to realize that there is a definite problem here. I did not see where the glass fell intact, as mine did. Therefore, I am suggesting that the exploding glass panels more than likely gave way, as mine did, and shattered when they hit the floor. Should there be a product recall for this? Absolutely! The question is how does a recall get put in motion? As others have stated, this could have been a horrible disaster had little ones been around. I pray that doesnt happen to anyone.
I purchased my Maytag Refrigerator in Feb 2013. It is model MFF2558VEW7. It has the French doors w/ freezer at the bottom. This past week, I lost everything in the freezer. I call the Home Depot where I purchased it and they said that I have to call Maytag. I did and they sent a repairman out. It needed a compressor. After only 8 months, the compressor goes out? Why should this fridge be repaired and I not be given a new one? With all the problems with the Maytag, there needs to be one big class action filed. I asked for a loaner because it would take up to five work days for them to order the part. The answer was, We do not provide loaners.
I purchased two Maytag appliances; PC-touch control 500 Electric Smoothtop and a dishwasher. In less than two years, I have spent over $1,000.00 repairing these two appliances. With my stove, I have replaced the PC control board and the oven light kit. Less than a year and a half, I now need to replace the PC control board again. I have been a Maytag customer since 1976. The dishwasher had a recall for the heat element and I replaced the control panel control board and door lock switch and the main control board. I will never buy Maytag again.
Have 2 fridges (one regular and the other is a side-by-side, both were bought in 2006 at Future Shop. The small one is not freezing and the side-by-side ($2,200) is busted too (compressor wont start....). How can Maytag say that their product are reliable on TV??? A Fridges compressor should last at least 15 years !! Maytag, you should at least have the decency to pay for the compressor!
I will NEVER get another Maytag product ever again! My not even 1 year old washer broke and I have been waiting almost 2 1/2 months for a part to be replaced. My partner and I are nurses working on the front lines during this COVID pandemic and I can’t even wash my scrubs at my own house but instead I have to go to a damn washateria. The “supervisor” told me 2 weeks ago that if the part is not in by today, 1/27/21, that a brand new washer will be sent to me. Well I call today and the people I spoke to denied any recollection of this information. The “supervisor” stated that she is “documenting all of the information” so when I called back I would not have a problem. Once again I have been lied to and wasting my breath and time. The customer service has been TERRIBLE and I cannot believe that this was once a “reliable” brand! Clearly this brand is unreliable and the personnel is also unreliable. NEVER AGAIN WILL I BUY A MAYTAG! Save your money and buy a different brand!
Belt broke in inside under tub after 13 months $150. Now another year and I am getting an error message F51 and it stops washing. Im done. Old Maytag lasted 14 years. This is done in 2. Im not paying any more to have it fixed for whatever F51 is. Im cutting my losses now. Hate this machine the way it washes anyway. Always feel like its gonna take off for Mars to join Matt Damon. HA. I try to laugh to stop being mad. Dont buy these. It gets no stars. And after reading other reviews, it deserves none. Shame on this company! Ugh, its making me put a star rating. But I say none.
The washer drum fills up with very little water, very little. I can do an entire load of laundry and the stuff on top doesnt ever get wet. Went on Spring Break in Florida and a month later our clothes still smell like the beach. Grill out, and I smell steaks the next time I put on the shirt. Stain your clothes in any way, its there forever unless you hand wash it first.To get it to work at all, each time I have to start the wash cycle (I leave the soap out just to save it for the next start), let the drum fill with water, pause it, get all the clothes wet, then cancel the cycle. After it drains and the machine is off and full of wet clothes, then start it all over again adding soap this time. On the second try, set at deep cycle, it will add enough water to cover the clothes - Im guessing because it senses more clothes because the clothes are now wet from the first, cancelled cycle. During the wash cycle, Ill open the lid and robustly move everything around, almost hand washing. #Handy. The dryer is fine, Im keeping it. The washer, cant return it - been three months of this frustration (kept believing it was me, reset it multiple times, change the settings, tried everything). Im buying a new one and throwing this junk out. $700 lesson.
Pump motor went out after two years and all Maytag would do was a small discount on cheaper model. We paid over $800 for the dishwasher and to fix it was over $500 plus the 5 minute service call of over $100. Very poor customer service and a lemon of a dishwasher. Now we have a GE.
The washer is very aggressive - it will tangle the clothes and actually tear them if they are thin. There is little control with the speed or water temperature or with the amount of water for a load of clothes.
Our brand new Maytag front loader has a optimum (LOL) soap dispenser that can supposedly wash several loads before refilling. BUT, the dispenser fills with water after one load and dilutes whatever soap is left! We talked to a authorized tech who said it was a poor design. That the unit wasnt sealed from water or it would be under vacuum. We called Maytag and they said something like, Um well it has sensors!! Did they explain how it would sense the diluted soap concentration? Nope. It should be replaced by MAYTAG! Knowing it is something that they sell that is defective. Right out of the gate!! The engineer should be fired, the quality department heads fired too!
I bought a Maytag Top Loader. I soon discovered that it is not possible to do a cold water wash. After much communication with Maytag Customer Service it was determined that there is no way to bypass it. And it uses a lot of hot water, even on a cold wash. Their explanation was that the water needed to be a certain temperature to make the detergent work effectively. The same detergent that I’ve been using for 40 years with cold water in my Speed Queen. When I need to do a cold water wash, I go to my parents home and use their washer. Disappointing purchase, my last Maytag, for sure.
My washer (Performance Series 4000) needed new bearings about 6 months after purchase. By the time the parts came in and after the A&E repairman rescheduled because he didnt know how to replace them, another two months had passed. Now, a year later and with no more warranty, the bearing needs replacing again! This washer is only 1 year 8 months old! The first repair cost well over $1,500 but was covered under warranty. There are hundreds of other people with Maytag washers having the same issues! Maytag is well aware of the defect and refuses to take responsibility. I would like to file a class action lawsuit against Maytag. Im in Tennessee. Please contact me. Thank you.
Bought it in 2013. Just replaced freezer motor. I thought for sure it would give me better service.
French door always has freezer closing problems. Whenever the freezer is not closed tight, the bottom will form ice block, and freezer doesnt close. I have extended warranty but the repair people do not give quick appointment. I sick of this product.
My washing machine was noisy from the start. We had recently purchased a new fridge and were told when we questioned its noise thats just the way they are. So we didnt question the noisy washer as we should have. The noise got louder as time went on and at the 18 month mark, it was so bad, we had someone look at it. The washer had never cleaned as well as expected, but again, we were too busy to follow up. The repairman advised that the bearing and tub needed to be replaced! Augh! $450 for parts $300 for labour! I contacted Maytag/Whirlpool and was advised they would go good for the parts, I would have to pay labour. Not being terribly impressed, did a bit of research and was told it was worth fixing. As it was technically out of warranty, I was lucky to have them pay for parts. Took 6 weeks to get part. In that time, had questions about delay, etc... at one point was yelled at on the phone by Melissa from Whirlpool as I asked to speak to a supervisor. So fun :( First part comes and it is defective, luckily there was another one in Vancouver, so only an additional 4 day wait. My machine is now fixed. It is extremely quiet and cleans very well. Suffice to say, it was defective from the start. So, Ive gotten to pay an extra $300 over retail to have a working machine! Lucky me! Repairman also advised that he recommends everyone to purchase the additional 5 year warranty as the manufacturers are now only making machines with a 7 year life expectancy and I was VERY lucky in the beginning to get someone to even talk to me after the 1 year mark.
I bought this washer almost 5 yrs ago and oil has been leaking from it. Called company who sent a tech to my home and declared it a total loss. All he did was tilt it for maybe 1 minute to determine this. I am out a washer. Nothing from this horrible company. They quit making the washer but cant even compensate the owner with anything to purchase a replacement. Will keep passing the word.
Two and a half years ago I bought a Maytag dishwasher thinking it was time to upgrade from my Ge. After a year and a half the control panel went out in in it! So For a little over a $100 I replaced it. Now, a year later, the panel has gone out again!!!! What is this? Every year I have to spend over a $100 to repair this thing!! I think it is time to find a new dishwasher!
I bought a brand-new dryer Maytag Bravos. It broke after 3 weeks. They came to fix. A few months later, same thing happened, but I have 6 people in my house. They told me someone would be here the next day, and then that person canceled. They called someone else. He came and said I have to wait 3 days for parts. I called at least 6x and waited 30 minutes each time. They kept telling me theyd call back, and theres absolutely no call back. Then I called corporate Yvette, who was totally cocky and rude (866 817 5404). She said she would try to get back to me another day because she had meetings! Then, I was irate. I mean how rude. So she called me back and said, I ordered you the parts. Now you call Dan Marc, the service company, and make the appointment. Is this woman kidding? Then she went on about how Maytag has a 13% rating (They are Maytag.) and how their product is so wonderful. Now this woman is competent cocky and rude, and shes the presidents secretary! So whatever I call Dan Marc, they have no appointments Tom and wont make me an appointment. This is how a new product should work? I asked her what I do when it breaks again and again and the warranty is up. She told me they dont work on what ifs and if that time comes, it will be her decision. I am disgusted and have a house full of kids with no dryer? And I have given them another chance after that Neptune disaster. Im appalled and dont even know what to do.
Softener container is clogging up with softener. Worse, the drain in the fridge has frozen up twice and now again I am having to pay someone to clean it out. A pool of water accumulates in front of the fridge where the ice melts. Disgusting in new appliances.
I have a basic Maytag dishwasher circa 2012. Not sure of the model number. It works well, no fancy features but everything you really need is there. My only real complaint is that the heat dry cycle always seems to leave the dishes a little wet, but thats common enough for dishwashers. It cleans nicely and hasnt had any issues or breaks in 3+ years. Basic. Three wash cycles (light, normal, heavy); Extra rinse option, extra hot option, and heat dry or eco-dry (i.e. no dry). Nice big rinse aid dispenser. Its not that roomy inside. Id say the size is average. It looks nice - its white and unobtrusive. It works really well with Cascade dish pods. The bottom rack is kind of a pain if your plates are curved more than usual.
Less than 2 yrs old and starts giving UL error on spin cycle. I try replacing the springs. No relief. Notice dark brown fluid under dryer. Thing sound like a plane taking off. A little more research and Im thinking its the bearings. Looks like an expensive repair, now I have to decide whether to cut my losses. Seriously? The reviews on here are just horrible, not like this was an dl hell machine.
Two months after my warranty expired, the motor burned out on my dishwasher. I called Maytag to see what they would offer, but they would only offer a discount on the actual part. I was so angry I was ready to buy a new dishwasher and forget about them...but I dont have that kind of cash to throw away. After going 5 weeks without a dishwasher (first-world problem) I paid for the part and a repairman to come and fix the dishwasher. Now 3 months later, the touch panel wont work. I am so upset that I wasted the money to fix this piece of junk. I will never purchase another Maytag again.
We purchased a Maytag Bravos set in 2011. The dryer works great, but the washer not so much. Every load of darks comes out with soap scum all over. I use the HE detergent and most time use less than what the load should have. We have soft water and I also use softener. Ive also tried up to 3 extra rinse cycles and a smaller load size and still have soap scum all over. Im sure the light colored loads come out same, just cant see it. Needless to say, very, very upset with this washer. I, too, will never buy another Maytag product, nor will I recommend one. Had our yearly maintenance check the other day and the service man couldnt give me the reason its doing this. So, so disappointed in this product!!
I bought as a pair the Maytag Heavy Duty Washer and Gas Dryer 30+ years ago The pair are like a Timex watch --takes a licking and keeps on ticking. They have never failed me and I have never had to call the Maytag repairman.
We bought 10 18-lb washers about a year ago. They are a maintenance nightmare. For example on June 5 7 out of 10 machine were out of service. One has been down since Jan 20 and the others for various lengths of time. The guarantee for these machines has been misleading since the parts for repair are never available. We are losing business and money because of the Maytag failure to provide equipment that operates as advertised. We need help now.
I purchased a Maytag Dryer Model MEDC200XW1 Electric Dryer in November of 2011. Along with a Maytag Washer from Home Depot. This week the dryer stopped heating for no apparent reason. I use it about three times a week. I tried to speak to Maytag customer service, they were very rude and did not care I spent thousands of dollars in kitchen appliances as well. They would not even cover the service call or diagnostic or half the repair cost. Supervisor Brian @ Maytag Customer Service was rude and unprofessional. I will never buy their product again.
First off. Maytag customer service is horrible. I purchased a Maytag washer & used it 8 time. It now doesnt rinse the soap out of my clothing or even clean anything. The washer isnt broken because thousands of other people with the same exact washer have written negative reviews everywhere online. The washer needs to be recalled & never sold again. Maytag is making people SICK and they dont care. My whole family had skin irritation because we didnt realize our new washer wasnt rinsing.
Bravos MCT - I researched online and bought the highest rated machine that had the features I wanted. I like the top loading and the less water used. It cleans well but I would like more control like water temperature for example. I have had this washer about a year. I also want quiet but did not get it in this washer. That is tough cause you dont know until you have it! I think that it is hard to buy big appliances and be happy with them at my age because at 70 years old you remember when a washing machine was built to last a lifetime! Now they last maybe five years and they cost as much or more! I am not interested in lots of the bells and whistles. I just want a washer that will last and does its job. Mine has a glass door in the top so you can watch your wash (I guess..). Well, who wants to stand around and watch your wash...get a life!!! Also, it fogs up right away so you couldnt see it if you wanted to. It all seems pretty silly to me but I guess that is the way the world works today. So I go with it and I watch my wash.



