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Maytag Dryer Model OBX MGD5430MW
Maytag - 7.0 Cu. Ft. Gas Dryer with Steam Enhanced Cycles - White
Let Maytag tackle your largest loads in this 7.0 cu. ft. capacity dryer. This Extra Power gas dryer boosts drying power to get thick fabrics drier the first time while Moisture Sensing prevents over- and under-drying on every load. Don’t worry about forgetting to take laundry out—Wrinkle Prevent on the dryer keeps clothes tumbling to help block wrinkles.
Manufacturer: Maytag
MODEL: OBX MGD5430MW
MSRP: $899.99 USD
Maytag Dryer Model OBX MGD5430MW Error Codes
CODE: PF
PROBLEM: Power failure
FIX: A power failure occurred while the dryer was running. Press Start to continue the cycle or press Stop to clear the display. If this code frequently appears, check the power cord and replace it if it's damaged.
CODE: F-01
PROBLEM: Main electronic control board failure
FIX: Unplug the dryer for 5 minutes and the plug the dryer back in. If the code reappears, replace the main electronic control board.
CODE: F-02
PROBLEM: User interface keypad failure
FIX: A stuck button on the user interface control board causes this code. If you can't free the stuck key, replace the user interface control board.
CODE: F-22
PROBLEM: Exhaust thermistor failure
FIX: Unplug the dryer. Check the resistance of the exhaust thermistor (temperature sensor). It should measure about 10,000 ohms at room temperature. If the thermistor is defective, replace it.
CODE: F-23
PROBLEM: Exhaust thermistor failure
FIX: Unplug the dryer. Check the resistance of the exhaust thermistor (temperature sensor). It should measure about 10,000 ohms at room temperature. If the thermistor is defective, replace it.
CODE: F-26
PROBLEM: Drive motor failure
FIX: Unplug the dryer. Check the wiring connections between the main electronic control board and the drive motor. If the wiring connections are sound, replace the drive motor.
CODE: F-28
PROBLEM: Moisture sensor failure
FIX: Check the wiring harness connections between the moisture sensor and the main electronic control board. If the wiring connections are sound, replace the moisture sensor.
CODE: F29
PROBLEM: Moisture sensor failure
FIX: Check the wiring harness connections between the moisture sensor and the main electronic control board. If the wiring connections are sound, replace the moisture sensor.
Related Error Code Pages:
Maytag Refrigerator Error Codes, Maytag Range Error Codes, Maytag Washer Error Codes, Maytag Dryer Error Codes, Maytag Microwave Error Codes, Maytag Dishwasher Error Codes,
Related Troubleshooting Pages:
Maytag Refrigerator Troubleshooting, Maytag Range Troubleshooting, Maytag Washer Troubleshooting, Maytag Dryer Troubleshooting, Maytag Microwave Troubleshooting, Maytag Dishwasher Troubleshooting,
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Maytag Refrigerator Repairs, Maytag Range Repairs, Maytag Washer Repairs, Maytag Dryer Repairs, Maytag Microwave Repairs, Maytag Dishwasher Repairs,
Related Parts Pages:
Maytag Refrigerator Parts, Maytag Range Parts, Maytag Washer Parts, Maytag Dryer Parts, Maytag Microwave Parts, Maytag Dishwasher Parts,
Maytag Dryer Model OBX MGD5430MW
In order for the machine not to break you have to disassemble the drum agitator during normal use... Very poor design. Mine lasted just over two years. My initial cost was $570... Dont waste your money.
If you dont want your sheets ripped, then DO NOT purchase this machine. All my sheets have been torn, and many items of clothing damaged beyond repair due to this machine. Also, the machine started rusting out the first year I bought it (see photo). The repair man said that I must be doing something wrong - of course, its the consumer and not the machine - ha! Maytag should have given all of us a huge credit to a different machine because they knew of these problems early on. Never again will I purchase a Maytag appliance.
I bought my Maytag dishwasher MDB7749SBM0 three years ago. After it was in one month it already needed a service call. It needed a control panel. Out of the dishwasher 4 weeks because this happened over Thanksgiving. Two months later it stopped working and needed another service call. Technician was inexperienced and another one had to be called. Out of the dishwasher 3 weeks. At this time, and because of the expense of the machine, I purchased an extended warranty. This was control panel number two. Not long after, the heating element had to be replaced. Two weeks without the dishwasher. Now, my dishwasher stopped working again and it needs a new control panel. The technician is rude but did offer the information that the moisture ruins the control panels. IT IS A DISHWASHER!!! IT USES WATER!!! I only run the dishwasher twice per week so I cant imagine how poorly it would hold up if it was run more often. I am on my third week without the dishwasher because the part is on back-order! No one can tell us when it will be in. I bought a Maytag because I thought they had the appliance market under control. MY MISTAKE! I am very angry.
I recently purchased a Maytag washer and dryer from Lowes. The performance of the washer was highly unsatisfactory. The water sensor does not allow sufficient water to enter the machine. Thinking it was a malfunctioning machine, I spoke to Lowes, and ask them to swap it out with another machine. They were cooperative and pleasant to deal with however, the replacement machine was no improvement. The water sensor does not allow enough water to enter the machine to even begin to saturate the load of laundry! I bought a washing machine, not a dry cleaning machine, but a dry machine was what I got and that is NOT okay with me. The literature states that load will not be covered with water, so that is how it is designed to work. With inferior water levels, and no agitator, there is not even a chance of water splash saturating and cleaning clothes. I am not an engineer, but common sense says this is efficient nonsense. VERY, VERY DISSATISFIED!
Maytag front loader 5000 series error codes - After using my washing machine for 3.5 years, under light duty, I have an error code of SUD and F35 indicating that the pressure switch has failed and needs replacement. I will need to buy a new pressure switch out of pocket and replace.
Wish I had reviewed Consumer Affairs reports. When our old Maytag stove required repairs we decided to upgrade old stove instead of putting money into old unit. Looks like a huge mistake. Not only was there a delay in receiving unit after placing order but oven will not preheat. Two weeks before Thanksgiving we were promised a working unit. Now we are only 2 days from Thanksgiving, 2 repair companies have been at home to repair. Requires new circuit board and a new regulator to repair and no promise we can obtain parts. Now I have to figure out how to feed my family for holiday. I am pretty well done and after reading other reports that they are better in junkyard I think I will try to make them take back this defective Model 8800 product. Sitting in our kitchen unusable for the holidays. Dont buy Maytag as customer service does not exist.
Maytag calls peeling paint a cosmetic issue. With a convection oven it could be a toxicity issue. Waiting for an answer to my question as the fan blows the peeling paint onto anything that is not covered. Dont put foil on the bottom as this compromises the paint due to design. Truly sorry to have purchased Maytag as this line is not the Maytag we grew up with! Old school ovens and products had the quality or workmanship to last.
We purchased our Maytag® 4.5 cu.ft. White Front-Load Steam Washer online through Menards and picked up the washer on Feb. 5, 2022. We set it up on Feb. 6, 2022 and it didnt work properly from day one. The washer makes a clicking sound when it spins and also gets out of balance very easily. I contacted Maytag and they referred a warranty repairman in our area. He looked at the machine and said it could be one of two things and it would be a major repair. We would have to haul the washer to his shop and he would have to tear apart the washer to fix. He said it would be a big job to fix and we would be out of a washer for a few days.I also had contacted Menards shortly after we purchased the machine and they told us to contact Maytag. They wanted nothing to do with us and didnt want to stand behind a product that they had sold. Getting major warranty work done on a NEW washer makes no sense to me. I am very disappointed in Maytag and will never purchase anything Maytag again. Dont bother wasting your money like we did!
I purchased Maytag Washer and Dryer 3-4 years ago, upgraded to the premium washer and dryer, SS drums and have been dissatisfied from the start. The washer was extremely noisy; we were told this was normal. The dryer began making strange noises just outside the warranty period, and the belt and pulley had to be replaced. I was shocked at the cheapness of the pulley design, but the replacement part was of better quality. The washer began making a horrendous squeak shortly afterwards, again, outside the warranty period. The repairman said that they were all like that, Maytag used inferior transmissions and that it would be cheaper to replace the washer than repairing it. My mother had the same experience with a similar model. Needless to say, I will never purchase another Maytag product. FYI, there are only three people in our household, all adults, light duty use.
It had always been my wish to own a Maytag washer and dryer as they were considered THE BEST! Well was I wrong!! I am on the third stainless steel drum, this one has a hole in it, need 4 wheels and pulleys, with service $542.61!!! On the average, I am having a service call every 6 months - last year we were gone for 6 months so no laundry was done, one drum was delivered and was egg-shaped. Maytag has been NO HELP! I am very disappointed with Maytag, their service and product. They HAD an excellent reputation, to me that is everything. Quality, customer service, and their word means nothing to me anymore.
Very easy to use- just dial the button to the load of your choice! The only problem I have is it becomes unbalanced sometimes on a heavy load. :( And it is also energy efficient and lets you know when it needs cleaning.
I purchased Maytag fridge a year ago and it has been a nightmare. The freezer doesnt freeze items. the drawers were all damaged upon receiving. I have contacted Maytag for more than 10 times and 5 techs came that I paid 125 each visit to fix the fridge because I didnt purchase the warranty thinking it was a good product . It is not! They dont stand behind their word. They lie and they send unqualified techs the misdiagnose issue to collect service calls. Please avoid this brand by all cost. My experience is terrible and I never want to wish it on anyone.
We have a bottom freezer Maytag refrigerator and after 2 years normal use it started leaking water onto the floor every day. After researching this problem I see that it is a widespread issue originating from an engineering mistake. I spent a weekend afternoon taking apart the freezer, clearing the frozen drain line, and putting it all back together. Im assuming this will keep happening every so often since it is a Design Flaw! Do yourself a favor and avoid Maytag!
I bought this washer in November of 2012 thinking it’s one of the best because it is a Maytag. Five months later, the wash machine needed a new gear case because it was making this horrible loud noise when it was washing and spinning. The service guy came over and replaced this part. Now, the washer does not want to spin. The clothes are soaked, and I have to stand there and manually turn the knob to spin it; and it still doesnt spin right. This is the worst experience I’ve ever had with a washing machine, and I regret ever buying this Maytag. They should recall this series of washers because there is something really wrong when you have to have it repaired twice, and it is not even a year old!
I purchased Maytag dishwasher Model #MDB7749SBW in November of 2013. The front touch panel no longer works. Everytime I push the selection for wash it automatically jumps to Cancel. This dishwasher is less than 2 years old. I didnt purchase the extended warranty simply because I thought I was purchasing a very reliable product. Lonely Maytag Repairman of old. Ha Ha. I am very disappointed and am telling friends about this and all of the reviews Ive read that are similar complaints. I would never purchase a Maytag product again.
Maytag Maxima 9000 washer not working since day 1: I have placed a call on Friday, June 14, about my Maytag washer not working. The service man came in on Friday, June 15, 2012, and stated that a UI board needs to be replaced. I have called Whirlpool to ask for the part to be ordered so it is faster, could not do anything. Then, I have not heard from Whirlpool since. I called them again on Wednesday, June 20th, and I was told that the part was ordered and it will take up to 10 days for it to arrive. Once it arrives, the technician will call to set up an appointment. So, according to Maytag (Whirlpool), I can be without a washer for at least 2 weeks (as 10 days are 10 business days) and it is all good.
I’ve had my electric glass top range for four years. Normal use. I set the temperature to 425 degrees to bake a potato. At the 225 degree mark, the oven bursts into flames. The fire burned itself out in about a minute. I turned the oven off and immediately went to google to see happened. I’m pissed! This stove is only four years old!
Worst Washer ever...hated it from day one of receiving it (but couldnt return because moving into new place, took awhile to get it installed, and by then the 30 day return window had lapsed, so now stuck with this piece of garbage!). Is ALWAYS off balance whenever you wash anything of weight (i.e.: towels, sheets, blankets etc.). It takes me close to 2 hrs to get these items washed because I have to keep starting and stopping it to try to get it to spin dry because it ALWAYS throws the items so is off bal. and wont spin. Then when you hit pause, adj. bal., & start it again, it starts REWASHING the items (instead of continuing on from where you left off), and sometimes when it cant balance in the spinning cycle it just shuts down making you think the full cycle is complete, only to open up the lid to find your clothes all sopping wet. Also, NONE of the cycles will get any of my clothes clean...it just uses so little water your clothes come out feeling grungy and still dirty. I have had to resort to ONLY using the BULKY cycle because it is the ONLY cycle that will use a higher water level (mainly because bulky items like towels will absorb the water so it needs to add more). With this cycle at least my clothes dont FEEL dirty when they are done washing!There is no way of knowing how much time is left on any of the cycles, which is a real problem when you have to start and stop it, because you really have no idea how far back it goes to start itself up all over again. There is just no way to time it, because it keeps messing up where you have to keep stopping/starting it, and then you have no idea of time frame. Never saw a machine built so UNUSER friendly!I will NEVER buy a MAYTAG washer again, and NEVER will I buy a washer unless it HAS the center agitator, and a control for water level. These HE washers are the worst, and unfortunately they are now the only washers being made, but without water, clothes just DO NOT ever get clean anymore no matter which fancy and expensive detergent you use. HE washers are HORRIFIC. I may just buy an old style used washer with the agitator... at least I wont be wasting energy to only wind up with STILL dirty clothes when using HE washers! FINAL NOTE: AVOID Maytag HE Washers at ALL COST! You will be sorry if you decide to purchase one!
I have NEVER written a review however I am compelled to write up and if I can save at least 1 family from making the mistake I did then my review will be worth it so just before Christmas last year I treated myself to a new washer. I looked at so many. Only 2 things on my wish list were 1) American Made and 2) have a large capacity for blankets and bedding. Well, I was so excited about my Maytag Bravos XL Washer but my excitement didnt last long. 4. There is a major design flaw in this machine. I have given it plenty of time and have tried to talk myself to liking it but when you have to wash the white loads at least 3 times to get them clean and still not getting the results expected then its time to admit to yourself that I made a mistake.The large capacity drum is an irrelevant because once the clothes are wet they become too heavy for the drum base to actually agitate the clothes. What ends up actually happening is your wet clothes sit in a pile. The user tends to scale the loads back to help the machine. The above problem is partly due to the fact that the machine NEVER fills up the drum with enough water to submerge the clothes where perhaps they would be able to move freely with the base agitator and the drum rotating. This model was marketed as water conserving however we find ourselves washing loads 2-4 times to achieve the desired outcome. Conserving water at this point is a joke... we end up using more water and energy to get a load of clothes clean.Bleach dispenser does not empty completely during the white cycle even when less than recommended measurements are used. If a load of whites needs to be washed we have to wash with bleach on the 1st go, and then 2 more cycles without bleach. Otherwise anything washed after the whites gets spots of bleach on them. For these and many more reasons this machine should NOT be on the market and especially not for over $800 USD! And I would not want this product to represent US production. It does not deliver on any of its selling points and is overpriced.
Washer gets out off balance too easily. If I put in a couple of towels, it will almost invariably stop part way through the wash cycle. I was told you have a great washer! Its the last of the two-belt Maytags! My reaction: so what?
Purchased this unit back in November 2011. Sometime this year it started leaking water just like many others from the freezer unit onto the floor (many times large puddles). Im tired of the permanent towel on the floor to absorb the water to prevent a potential slipping hazard. I too went online and found a very nice video on youtube which showed how to disassemble the freezer compartment. Took everything apart and noticed that there was water frozen on the supply line. Melted this and put everything back together, for about a week there was no water leaking so I figured all was well. About a week later the puddle was back so I sent an inquiry to Maytag and let them know I had an image of the issue and asked if it was covered through manufacture warranty. Here is their response: Your email is extremely important to us here at the Customer experience Center and we sincerely apologize for any delays in responding to your email. We are working diligently to respond over the telephone and through email to all of our customers. We are sorry to learn of the problem you are experiencing with water leaking from the bottom of the freezer. Unfortunately, we are unable to determine from this location the exact cause of the problem. We recommend that you contact a certified technician for an accurate diagnosis. Once the problem has been diagnosed, please contact us back so that we can review the concern further to determine if assistance is available. For your convenience, we have provided below service providers in your area that you may contact for service. Aries Appliance Service (925)367-7708, Vigil Appliance Service (925)371-7701. You are a valued customer and we do apologize for any inconvenience this concern has caused. We invite you to contact Maytag again either by calling (800) 344-1274 between 8:00am to 8:00pm EST weekdays or by emailing whenever the need arises. When calling please press the available option or stay on the line to reach a representative.Frustrated I went online and found this forum where hundreds of other people had the same issue and that many of them were resolved by the new P Trap. So I watched another video by the same guy on youtube that showed how to replace the P Trap. I went online and found the replacement P Trap Manufacturer model # w10619951. One of the comments there actually said to call Maytag first as they were able to get a replacement P Trap for free. I believe if it was under a year old they would also pay for the labor to have it replaced. So this morning I called Maytag, the first guy Jim said I would have to have a certified Tech come out (76 dollar service fee, plus whatever the labor would cost) and Maytag would cover the cost of the part. I asked Jim if he could just send me the part and Ill do it myself, he reassured me that he could NOT do this and that the system was very specific. I told him I did not understand that a bad design and known quality defect, why should I have to pay several hundred dollars to fix? He told me that was the way it is. I asked to speak to his supervisor and put me on hold. Not only was the hold music extremely obnoxious but there was a loud humming noise as well, I waited for 10 minutes hung up and called back. I spoke with Maggie this time. I told her I wanted the part sent to me and if she couldnt help me I wanted to speak to a manager. She said she did not have the authority to ship me the part without approval. She said she could ask for approval and after waiting for about 3 minutes she came back on the line and said she spoke with her supervisor and that they would be sending me the replacement P trap today via FedEx. Had they not sent me the part my next stop was going to be the better business bureau..
Maytag range model mer8875ws - Glass top broke on brand new oven over most used burner then glass spider lined out from there. Wife called Maytag and they told her that it broke from the impact of something dropping on it. I guess the man was psychic because he had no picture of SO CALLED IMPACT SITE. Now they wont replace or fix range, ** Maytag. Paid 699 for range they want to charge me 900 to fix. MMOOORROOONNSS! Like ** thats how big business treats everyone now. Thats how big business treats people these days.
I have a Maytag dishwasher and the bottom rack has rusted out so that it cant hold dishes. The dividers break at the bottom. I was told by Maytag parts that this is a common problem and theyre hearing from a lot of consumers about this, but it will cost $196 to replace.I spoke with customer service who told me that dishwashers only last 8 to 10 years” and since mine is 8 years old, I should expect that it would rust. Thats unbelievable. They wont replace the rack, nor offer it at a discount.
A pure piece of junk this wash machine is. It is more of a merry go round than a wash machine. I do not understand how it can be called energy efficient. All it does is spin and spin and clothes come out as beautifully dirty as they were loaded. If you make the mistake of putting a few extra clothes (machine calls itself a large capacity), clothes bunch up and one has to pull them apart. The bleach dispenser was used as one would use a bleach dispenser. However it is all rusted. I had bought extended warranty from Lowes but Lowes did not honor the warranty saying rust was a cosmetic issue. Yet when Lowes sold the extended warranty, they did not specify cosmetics were not covered. It is not even cosmetic. It simply is cheap enamel paint.I have used 200 dollar wash machines but never have I experienced such a horrible and annoying product. I will try one more time to see if Maytag will help out with the rust issue. If not, I will simply cut my losses and buy a regular cheap machine. Maytag should be ashamed of itself. I bought a Maytag because I thought they made the best machines!!! Oh! Well, maybe they did at one time.
We bought Maytag dishwasher and Fridge and Whirlpool stove, the dishwasher, front panel came apart, the seal leak, the motor make a serious grinding noise, wheel on the interior racks were broken off easily. All of these parts will not be changed under the extended warranty by King & State, Whirlpool do not want to respond to our request for follow up. Neither is Leons Store where we bought these appliances. Only after 4 years of normal use.... Think about it! Kitchen Aid, Amana, Maytag, Whirlpool, latest Kenmore same products. BBB is not helping resolving these issues, their method is wait and see. Stay away from those companies. As Info: if you need to rinse by hand the dishes before setting them in the dishwasher...wash them much faster and better done.
I, too, have had a lousy experience with this washer – it does not correctly sense the amount of clothing in the load, and often fails to get everything wet. Once the cycle starts, it does not necessarily pull everything into the water. You must ball each item up around the center or have sleeves and legs of clothing end up very twisted. Clothing is often very wrinkled and I do not feel that enough water is used to achieve clean clothes. I did get a good response from Maytag, who sent a repairman free of charge after the one year warranty period. He was very gruff and condescending – implying that I am buying the wrong kind of clothing. He reset the washer which improved the water levels, but now it is back to its old tricks. Hate, hate, hate this washer. Now it is failing to start unless lid is slammed shut! May get a new one in a black Friday deal, but have to figure out how to ditch this one while retaining my integrity/honesty to buyer.
We purchased a Maytag Top Load 5.4 cu ft efficiency washing machine. May 2019. It was making a funny noise already mid October and we had 8 parts replaced. After that it completely stopped working. We have been without a working washing machine for 2 months now. The technician has been to our house 4 times. When he came on Dec 31st to replace the mother board, that didnt solve the problem. He says the washing machine can not be repaired. We have been fighting with Maytag Canada and Lowes since the beginning of December. Neither company cares. We will never own another Maytag product. The company are crooks.
New Maytag double oven installed by contractor in my house 18 months ago. I have had a few problems with it. The problem I am having today, the panel says error detected, remove from power source. I have had this problem a couple of times. I also have had the problem where the panel will not recognize anything I put in. I have to pull stove out of the small slot it is in, unplug and then push back. Not easy. I was the one that told contractor which Maytag range I wanted because I felt it was a good product. Problems from day one. This double oven/with range cost a pretty penny and I really cant afford a new one.
Bought a new Maxima washer in January. Worked for one week. Got error codes and electronics board shut down. Contract serviceman says board should have reset after turning off. Ordered new board and it is missing one of the electrical wire connector plugins. Maytag/Whirlpool is having a problem with these boards.Three weeks without a washer. Two days off work. When it goes out again, days off work will be close to what I paid for it. Thinking I may cut my future losses and buy another brand when in-transit board goes out.
Maytag used to make a great laundry machine. The barrel of the Bravos XL machine is very deep, and it is difficult to reach the bottom of the machine to get clothes out. My biggest complaint is that the clothes dont get clean; there is not enough water filling the machine to clean the clothes. The clothes get wet, but there is no agitator, and the water isnt deep enough to suspend the dirt and wash it away, even on the deep wash setting. There is also a lot of lint left on the clothes that cant rinse off. Why is the barrel of the machine so deep if it only fills up 1/6 of the height? I had great hopes, but I really regret buying it.
I love my Maytag. It does a good job, however, it takes almost an hour to run one load. Also, if you have a heavy load, it doesn’t spin long enough so your clothes are dripping when you take them out.
I bought the Maytag Bravos XL HE washing machine because I needed a machine that could handle large loads to save me time doing multiple loads for everyday items like jeans to towels, blankets as well as delicates. This machine is a COMPLETE disappointment. It does NOT get anything clean unless I wash it 4 times with bleach and pre-stain 4 times. You know what bleach does to your clothes! The water level is so low I can only wash 4 things at a time and I still have to wash additional times. It doesnt get the smell or food stains out. Not a good choice for an active family or person. Ive had clothes come out with suds still on them after washing three times. I use less than the recommended amount of HE detergent. There was a $250 agitator washer by GE at Lowes but it was smaller - how I wish I bought it. These impeller HE machines dont work. My advice steer clear of this Maytag product unless you like to waste your time re-doing loads of laundry.
I purchased a Maytag Bravos washer and dryer pair in 2009. Over those 5 years I have had at least 8 shirts come out of the washer with tears in the armpits. First I thought it was my armpits destroying the cloth. Then I thought it was cheap cotton (all my shirts are 100% cotton) from foreign manufacturers. Ive had two shirts destroyed this week, this mornings was really thick material. Usually when I remove clothes from the washer, they are entwined and twisted. Consistently when I wash any load including a towel or two, the washer becomes unbalanced. My clothes often have a foul odor after washing. My theory is that the lack of a center agitating spindle is allowing the clothes to tangle, and not really cleaning them. I have to use the extra rinse setting or the clothes come out covered with soap suds. In summary, Im not happy with this washer and will never buy another Maytag appliance. Im also not sure the high-efficiency technology has had all the kinks ironed out.
This washer is no better than a glorified garbage can. Maytag AKA Whirlpool should be ashamed to put their name on this product. Like others before me on this website my washing machine sounds like a jet is taking off in my basement. When I contacted a serviceman, he told me the drum seal is broken and the bearings are shot. I have the machine since April 11, 2011. Not even three years to date! I do not have an extended warranty so shame on me to believe that a 900.00 machine should last well beyond 3 years. Unfortunately, I am getting the run around from Whirlpool as all of you have experienced. This is criminal. Not only are we as consumers being defrauded by irresponsible manufacturing but these huge hunks of metal and plastic are polluting our environment. Our parents had washing machines and dryers for as long as 20 to 25 years and they actually cleaned clothes. We now have high efficiency machines that destroy our clothing and leave them dirty and wrinkled. They are now made to break in 5 years and from what I see on this website the average for breakdown is becoming 3 years. Do you think that this is not by design? The service call turns out to be more than the value of the machine, so the repairman doesnt even profit as consumers refrain from costly repair and repurchase. The only profitability is gained by the manufacturers that keep pushing out junk to the consumer. These manufacturers should be accountable like the American auto-manufacturers became accountable for the junk they manufactured at the expense of a whole city, Detroit.
Like other reviewers, I am having issues regarding the control board panel for MAYTAG Dishwasher Model Number MDB7749SAM0. The unit was less than 3 yrs old when the control board panel malfunction issue began. I feel like this is a manufacturing defect and the company should be responsible for repairing/replacing the control board panel. I contacted Maytag numerous times regarding this, but customer service continues to tell customers there is NO warranty after one year from purchase date, and they are saying there is no recall or other reported issues regarding the Maytag’s control board at this time. However, I have found numerous online complaints and reviews about the very same issue I am having and same poor customer service. Since MAYTAG does not seem to care about their customer’s concerns regarding their product breaking in I feel that the only solution is DO NOT PURCHASE MAYTAG dishwasher brand again. I have had other brands last much much longer than this one did.
I have a 2-year-and-5-day-old frontloader washing machine. The bearing and axle broke. The repair is over $500.00. It appears to be a known problem, as Maytag knew exactly what was wrong from the description of the noise it makes. They knew all the parts that would be needed. They would send the parts but not help with the labor. Evidently, it is a two-person job requiring several hours. They are not consumer-friendly and do not seem to care that the company reputation is going bad fast.
I purchase my Maytag Side by Side Refrigerator back in 2006 New. I purchase a Maytag based on the supposedly quality of their Products. And I have stove, and dishwasher as well. A week ago, after purchasing groceries, and made it home. The Refrigerator had gone out. I tried calling Maytag without success and broke down and called sears repair to come out. Well they made it today, and I was informed the Compressor had gone out, and would cost me $998.00 to repair. Of course I told him to get out of my home, because at that price I could purchase a new one. And you can bet it want be a Maytag ever again. I am so disappointed in their claims of being the best. Hype!!!
Maytag WFW7590FW & YWED75HEFW 24 Compact Washer and Dryer: These 2 machines are a lemon and the extended warranty plan was completely disappointed. Both needs maintenance before the 1 year warranty ends. The washer was the worst between the pair. The washer cannot spin the laundry dry. The Home Depot extended warranty plan was not the cost. It takes 2 business day for the service call to call us back. Then a schedule date was 2 days later. The service person complained about not getting authorization to do the work without charging us. He did even showed up for the 3rd call. He did nothing to resolve the issue and said the diagnostics showed there was a load issue, which was not true. A very light load still didnt spin dry. The washer not spinning clothing dry issue has been more than 1 month and is still not resolved. The repair person Dean didnt even re-schedule another date after not showing up today. There is a 90 day policy that we cant request for another repair person to attend to the issue. The dryer also made excessive noise which was caused by a broken attachment that established the drum.
I bought this wash (XL HD) 1 1/2 years ago. From the time the people installed it it never worked correctly. I have never wanted to beat up an appliance before, but this washer makes me so mad that I am ready to just throw it out and buy a new one even though I paid 600.00 for it and it was more than I would ever pay for a washer. I bought this so I could wash my comforters mainly. Well I cannot wash comforters unless I wash them 5 times or at least try to wash them 5 times or more. They get unbalanced and then the machine shuts off. After doing everything from changing the hoses like somebody else suggested, it still didnt work. Along my troubles with trying to rinse and drain I did find something new that I didnt know I could do for all these months is when you put your machine on rinse, spin, dry and the extra rinse light pops on, click it and turn it off, then it reduces the spin time to 15 minutes instead of 26. Also now I have to just let my hose drain on the floor of my outside wash room because if I hook it up through the wall to drain outside it just stops with the LF code. So I have 2 inches of water on my washroom floor and it really sucks. This is the only way I can get the machine to work without turning itself off. Very disappointed with this machine that appears to be so large (looks can be deceiving). It cannot wash hardly anything and this machine should be taken off the market. It is garbage. I really wish this did work because I have spent too much time trying to rewash, respin, get all the water out of the clothes so I could dry them. This should be banned and not sold by any store.
Bought this Bravo washer from a Sears Outlet Store. Had trouble the first 2 weeks and did all the troubleshooting to no avail. Just when I was ready to return it to the store I decided to try one more thing. The guys who hooked it up had reversed the water hoses - cold was hooked up to the hot intake, and hot water was hooked up to the cold intake. Took all of 5 minutes to switch the hoses to the correct intake and the machine works like a charm. MAKE SURE THE WATER IS HOOKED UP CORRECTLY.
I bought a Maytag dishwasher in April 2012. The electronic control panel failed in October 2013. Repair quote was $250, and there is no guarantee that the new control panel will not suffer the same consequences. My research has revealed that this is a very common problem with the dishwasher experienced by a large amount of owners, all about at the 18-month mark. I contacted the company and was chastised for not purchasing the extended warranty and was basically told, Too bad so sad. Buyer beware, do your research before you purchase this appliance. I will never buy a Maytag appliance, or any brand associated with the Maytag name.
I have a dishwasher that would randomly leave chunks of food on dishes, above and beyond not working and would take entirely too long to clean the dishes. This silly thing would run for hours but still produce dishes that were clumped with food. The local Maytag could have cared less. They said that it was the wrong detergent or hard water or we have not pre-cleaned enough. I am taking the old dishwasher to the range for proper disposal as a backstop, and buying something not made by imbeciles.
After 15 months of use the Maytag Dishwasher MDB8959SBS2 the control panel start malfunction. I read very carefully about the Home Depot Customer reports before purchasing this built in stainless steel dishwasher, and supposed to be one of the top notch on the market, around $850 retail price. It becomes a big disappointment. After three months of use, the top rack handle broken but it still under manufacture warranty, so we get it fixed by Maytag contractor. Then 15 months after regular use for a family of five, the control panel start malfunction, few bottoms will not start anymore. We are out of luck with one year manufacture warranty and working towards our VISA card extended warranty to try to get it fixed.
I made the mistake of buying the stainless steel bottom freezer (model# MBL2258XES1) approximately 1 year before the freezer started to make a periodic clunking sound. The repairman responded because my year warranty was still active and found no cause for the noise. Fast forward a couple of months later and it started pouring water out onto my hardwood floors!!! Unfortunately it happened while we were away and my floors were destroyed. Maytag wants nothing to do with me. Im so disgusted. I now have to have a towel permanently on my kitchen floor. Nice. I made the unfortunate mistake of buying an Amana dishwasher recently not knowing that they were also owned by Maytag. The dishwasher is a water waster :( This is very disappointing - you try and buy American and you get screwed. If any lawsuits start up, sign me up!!!
DO NOT BUY THIS MAYTAG REFRIGERATOR. Purchased 9-30-19. Delivered 10-4-19. 12-9-19 - Not Cooling, Called Whirlpool on hold for exactly 1 hour. 12-11-19 - Repair service here - ordered new Control Panel. 12-17-19 - New Control Panel Replaced. 1-6-20 - Freezer is not freezing. Control Panel going up and down and blinking constantly. Called Whirlpool - on hold for exactly 1 hour. They called service repair. 1-8-20 - Service Repair here and ordered 2 thermostats: 1 for freezer and 1 for refrigerator. 1-15-20 - Service Repair here to install 2 thermostats - At this time I purchased the extended warranty for $119.30 for 3 years.3-1-21 - Control Panel completely went out again. I called Whirlpool - on hold exactly 1 hour before they answer phone. I am so pissed. They call Service Repair. 3-3-21 - Service Repair here. They order new Control Panel. States these panels are continuously going out and they are having to replace them everywhere. 3-12-21 - I called Service Repair since we havent heard anything. ETA on control panel from Whirlpool is not scheduled until 3-19. I am really pissed by now.In the meantime I have been on hold with Whirlpool for 47 minutes. At exactly 1 hour being on hold, they answer my call. Im told I have to wait. There is nothing they can do. I told her we were buying ice every other day at $10.07 for 2 20# bags and they wont replace money. Told me to throw my items away and they would replace all the food for $250.00 one time during the 3 year contract period. The service is Customer service on their contract is terrible. Waiting for parts is even worse. This is a piece of crap appliance and we will never buy another Maytag.
I am a WWII vet. I bought a Maytag dishwasher 4 years ago from Home Depot... Cost me $600 in total repairs. Maytag would not help. My son just brought it to the dump! At that same time I bought a Maytag bottom freezer from Home Depot... It has never worked right. Ice dispenser broken after 1 year, food freezing in fridge at any temperature... It just died! Maytag refuses to take any responsibility for THIS POS!They should be ashamed at the way they treated me. I am 94 years old, and have fought for our freedom, and was looking for one simple thing from this American company. Its called fairness! Maytag sucks! You have lost a lifetime customer. You have lost my son as a customer, and will lose anyone I talk to, as well as my son posting on ALL social media! SHAME ON YOU MAYTAG! SHAME ON YOU MAYTAG!
When my house burned in 1995 I purchased all Maytag appliances when we rebuilt because I had good performance from them up to then. My washer and dryer even made it through the fire and are still going now 14 years after the fire. They are 34 years old. The other appliances I purchased were a chest freezer, dishwasher, stove, and, a refrigerator totaling around $2,000, a pretty sum in 95. I have nothing but good to say about the freezer and the dishwasher, however, the refrigerator and stove stick me in the side every time I look at them. I purchased a smaller refrigerator than I had planned because I was PROMISED that the refrigerator was designed to hold the milk in the door. The first thing that happened when I opened my brand new refrigerator was the shelf holder broke and the milk fell to the floor making an awful mess. They ordered the shelf holder assuring me it was a fluke and sent me on my unhappy way. After I got the part I installed it and crack-smash-pow-swoosh! It happened again! I called the store I purchased it from and they said they ordered extras so to come in and get them, that I had probably installed it wrong. Went like this and I finally told him like I told him at first I do no want this refrigerator! You said and the pamphlet says it is capable of holding a gallon of milk in the door. It does not. It cant even hold catsup bottles without breaking. Thats when he told me that yes, they were having an issue with this refrigerators door shelves. He then gave me the rest of the shelf ends he had and said after that they were gone, they had discontinued them. Also said I was past the days to trade my refrigerator. I told him that was because he kept stalling me, ordering parts. LEMONS AND LIES. Now the refrigerator sits in my laundry room, freezes food in either section on its own whim, and the shelves are held on with DUCT TAPE. I have multiple correspondence with the company but gave up as I was seriously hurt in a vehicle accident and had to put my energies to surgeries and healing. And dont get me started about the stove. I will not be buying Maytag anymore.
Purchased this maytag oven from home depot November 2011. Oven has been working properly since install. The top burner controls do operate too easy and you can just brush up against the stove and turn the gas on which I seen here was mentioned. My major issue is the stainless steel finish that was applied. It appears that this metal was not properly prepared prior to applying the finish. The oven door is with rust blisters. The metal under the coating is causing this problem. The finish in the other areas is with no problems... No chemicals have been used to clean this oven.Customer service of maytag stated that this stove only has a one year warranty... so if you buy any maytag just remember one year and when it breaks down the cost to fix will be more than a new defective maytag stove. I will not purchase another maytag product and I do not recommend that this manufacturer be considered when purchasing any appliance.
In the last 6 years my husband and I have bought the high end front load Maytag washers and both have crapped out within the year. I will never buy another product from this company again. Their customer service was no help and the washer needs to be rebuilt. We are waiting for parts which are back ordered months in advance. I will have no washing machine for at least 2 months. I do not trust any product made by Maytag and any company who sells Maytag should be ashamed to sell their product. There is nothing that I have experienced that would make me trust this company whatsoever!
My complaint is not against Home Depot but Maytag Products. They are inferior products. Stay away from Maytag! Note: We are in our mid-to late 60s, no kids using these products and they do not get a lot of wear and tear. Maytag Microwave: MMV 4205DS-0, May 29, 2014 we purchased Maytag appliances for our kitchen (stove and microwave from Home Depot). I liked the 10 year metal warranty plate attached to the front limited warranty of the microwave. This means nothing! They cover the stainless cavity of the microwave (a part that will never go bad). June 3, 2014 this microwave was delivered. Thanksgiving, the microwave went out November 30, 2015 this was replaced with GE Profile Model JVM3160RFSS for $178. November 30, 2015, Diamond Factory Service was here for the Microwave. We paid $90 for the service call. They wanted $228.09 to repair (1-8206419 Switch $15.22; 1 W10269460 Switch $27.03; 1 W10727360 Microswitch $27.03 and Labor $155.00). Maytag Dishwasher MDB7749AWM. Purchased from Al race Appliance for $599.95 total with tag etc was $920.27 on 5/16/12. So thankful was purchased the additional warranty for five years. We have had 2 service calls so far for the same issue, which is W10356494 Console CMFF0312434. This is a known problem (it will not start). I wish I would have googled the model before purchase was made. When the warranty expires, this will go to the curb too.Also, purchased Maytag Neptune Washer and Dryer from Best Maytag, Rockford. The dryer had problems with the circuit board after a short time. Too expensive to replace. Our family and friends ALWAYS purchased Maytag only. No more! Stay away! We are waiting for the oven to go next. Oh and check out the bottom drawer. There use to be room for pots and pans. No more. Lucky to get your pot holders in there.
I purchased a Maytag dish washer (not even 2 years old yet). I bought it on 8/29/10 and I paid over $400.00 for it brand new. The model number is MDBH949AWW1 and the serial number is F03422327. I am only asking for the part (motherboard). I have lots of friends and associates at church, work and social that I have talked to about this Maytag. And I would like to give a good report about the company and what they make and that they stand behind their workmanship. I know for a fact that they have 22 motherboards on hand ready to go out and what I have read online is that many people are having the same problem. I need a motherboard. I believe this unit should easily last over 10 years, so I am not asking for much. I will have it installed myself. I just need the part. I trust that you are a reputable company that has been around for many years and Whirlpool has taken new ownership and they have been around for a long time, too! My own parents owned one for over 30 years. This is all that I would request. I’m thanking you in advance.
Bravo XL - I purchased this dryer in June 2012. In October, the first thermostat was replaced, again in February 2013 and two within a week from March 8th and March 12th. I was told it was my vent. However, the appliance continually showed venting good. I was told to have it cleaned. I did and it is documented that there was great air flow before and after and only a handful of lint collected. I have spoken with Whirlpool and no one will have the integrity or courage to say it may be a faulty unit. I will never purchase another Whirlpool product. I had spent nearly $5,000.00 in Whirlpool appliances in June of 2012. I feel they will cover any issues until the warranty is completed, and then the problems are mine and at my expense.
The ranges are getting great but are more so with digital than buttons and knobs which they should still have, especially for the handicapped and some elderly who prefer them. It would help prevent injuries. It was hard for me to find the knobs.
Maytag Dishwasher Model # MDB7809AWB2. Part = Console Keypad. We have lived in this home for approximately 4 1/2 years. We purchased a Maytag Dishwasher and had to replace the motherboard in it about 2 months after the warranty ran out. We paid 1/4 of the cost of the dishwasher to get it fixed and I am having the same problem again. I am very dissatisfied with the appliance and I will not pay another $200 to get it fixed. I will never buy another Maytag appliance. Dont buy Maytag!!!
We bought this washer before Christmas. I was very excited. However my clothes don’t come out clean. I am actually washing my white uniform with hands because each time I wash, dark scums remain on my clothes. I think that the machine sensor does not sense how much clothes are in there and how much water is required. This machine is very disappointing, it needs to be recalled. See pictures below.
Purchased the Maytag Bravo Nov 2010 and had to replace it after just 5 years. In the five years we owned it, it required a new water pump and the stabilizers had to be repaired. Its motor burned up and I was not able to find a replacement. I was quoted $224 (parts only) for a replacement motor and 10 weeks delivery. My wife never liked the machine as it was not able to clean clothes that well. We did not find much difference in any of the settings. We tended to put very few clothes in each load in order to get them clean. We were dissatisfied that it did not have a soak cycle and the lid lock was particularly annoying.
Sears washing machine model # mvwx500xwo - This machine is the worst. My mother who is 87 years old smells like mold every day due to the smell that comes from this machine. Im not sure whats going on but the plumber told us there is something very wrong with this machine. Its not the hot or cold water that smells, its the machine. I am now concerned about my mothers health. Please advise if you will allow us to purchase another machine with some kind of a credit due to the serious issue this machine has.
Maytag dishwasher model MDBH979SAM1 purchased December 2012 From Home Depot. After only 14 months of usage the front panel ceased to work. Contacted maytag about issue and they responded THERE ARE NO KNOWN ISSUES WITH THIS MODEL. After doing some research (5 seconds), I have found thousands of people with the exact same issue. Maytag has stuck their head in the sand. Either they are ignoring this issue or just dont care due to excessive cost of replacement. This is obviously a design flaw due to poor engineering and Maytag needs to stand behind their product and fix this issue. Personally we had to save up for 1 1/2 years in order to afford a dishwasher. Now we are stuck. Some people have replaced this part costing $200 2-3 times. I cannot afford to take the chance on a repair. I will have to start saving again for a new dishwasher and this one will not be a Maytag. (Less)
Please let me know if there is a class action suit. My lower freezer froze within a year, now 2 years later same problem. Im all in, this is clearly a design defect that we are all paying for. I would have bought something else. Ridiculous product.
I purchased a French Door, Bottom Freezer refrigerator in the summer of 2006. Less than 3 years later, the ice maker door kept opening and closing and the lights on the door panel kept flashing. I called Maytag and found out there was a problem with the circuit board, and that it was under recall. The refrigerator was fixed at no charge and I was happy. Approximately 2-1/2 months ago, less than 7 years after I bought the fridge, it started getting too cold inside and then too warm and then too cold, etc. Then it stopped cooling altogether. From what I read, it was either a problem with the compressor or the relay on the compressor. There was a recall on the relay on some models, but not on mine. I cant even afford a service call. Let alone a repair charge. If the compressor is the problem, Im looking at a repair bill in the hundreds of dollars. The online price for a compressor is over $300. I dont have the money. So the beautiful refrigerator that I paid $2,000 for sits in the kitchen, unplugged. I never figured that Id pay that kind of money for a refrigerator and have 2 major problems with it in less than 7 years. I just got off the phone with Maytag and, of course, they cant do anything to help me. I was hoping to never buy another refrigerator, but if I have to or if I have to buy any other appliance, I will never ever buy another Maytag or Whirlpool. I will post everywhere I can about my experiences with this refrigerator.
Not only did I buy a Maytag washer for the brand name and trusted longevity, but because they were always a good product in the past. When my Maytag EZ-Epic washer drum failed after only owning it for two years, there was no effort made by any associate to cover this under any sort of warranty at all. To replace this part, I was quoted so much money that I could go out and buy a brand new one for the cost of the repair for this faulty part. I am extremely dissatisfied with the way I was treated because the so called product was out of warranty and I will never buy a Maytag product again. Shame on Maytag for ever selling off to such a fraudster of a company.
As with everyone else here I have had my second control panel go here. In the five years I have owned it the first was covered by an extended warranty that I had purchased when I bought it, the tough part is I was forced to buy another Maytag at a higher price because of a recall for dishwashers catching on fire. I found out about this by accident.
Maytag Bravos XL MCT (Disposable). Model number MVWB835DW3 Top load washer. I’ve read many of the reviews on the site and feel your frustrations. Let me start by saying, at least you have a choice of products. I’m stationed in Okinawa Japan and have ONE place to buy my appliances and a choice of two machines. Both of them are garbage Maytag products. The first one (model noted above) died after 18 months. NOTHING they could do! The “technician” they sent didn’t have a clue. His answer was to replace the control board. Time to receive part? Up to 30 days. Really! My option? Buy the exact same product. I can’t even describe how screwed over I feel.
Why is it when you wash dark clothes they come out with white spots which looks like soap. I have put very little soap and it still appears. I usually wash in cold water so I tried warm water - same result. I have had a Maytag for a least 40 years never had this problem - what is it I am doing wrong? I have to wash and rinse at least 2 more times. I would appreciate a answer so I can fix this.
MTB2656DEB - Well my fridge is now about 12 years old and from the beginning it was horrible ice as always forming under freezer door. The cold cut draw broke 3 times with its cheap junkie plastic. I hated it from the beginning. I have owned a GE double door with ice maker for 26 years. Wish I had kept it.
wW have had this Maytag gas range for twenty years. It has performed well for that length of time (maybe longer). During that period I replaced one burner. Only complaint is that the oven does not heat as quickly as I believe it should.
I purchased my Neptune Washer in 2005/2006. I had a mildew problem, and the store told me to clean it with bleach. It is now 6 years later, and the ball bearings are going out. I called two different repair companies, and were told by both they would save me the call out charge, because the ball bearings were going out, and it would cost between $ 600-$700 to fix, so I may as well buy a new one. The washer is only 6 years old. This is completely unacceptable! I then tried to find someone online to fix it, and I ran into the fact that the Neptune Washers had a recall. Why was I, not notified? I bought the washer and dryer set from a Maytag store. No one tried to reach me. I am now stuck with the problem of buying a new one, and really cannot afford one at this time. I went with Maytag due to the brand name, and I knew it would be reliable. Is the joke really on me? Can someone please call me, and point me in the right direction?
I will never buy another Maytag product. Our dishwasher is not even 2 years old and the control board went bad. No extended warranty was purchased because we assumed that it would last longer than 2 years when our Sears Kenmore lasted 25 years. No help from customer service. We now have to spend over $300 to get this piece of junk repaired.
I have had this dishwasher for 3 1/2 years. Replaced the touchpad 2 years ago and now the touchpad is dead. I read all the other comments that are similar to mine and am thinking to replace this junk dishwasher. I will not be buying from Home Depot as they are selling cheap products that are defective!
Control panel broken for a second time in 23 months: I purchased a Maytag dishwasher less than 2 years ago at Home Depot. 11 months later, the control panel went out. Specifically, the start/cancel buttons stopped working. A service tech called me under warranty; the control panel was shipped to me, and the tech fixed it. He also told me that they had had numerous problems with the control panels.13 months later, the control panel went out; specifically, the start/cancel buttons stopped working (sounds familiar). I can get nothing from Maytag, except a demand for service fees or sales pitches for extended warranties (at a price that was half of what the dishwasher cost new). They also offered me the free part as long as I pay the service call fees. I told them to just to ship me the part and that Id do it myself. Nope. I must pay the repairman. Now, theyll ship me the part if I pay for it, but they wont ship me the free part. It only comes with a service call.Maytag also told me that there were no reports of problems with the start/cancel button, an obvious lie with a quick internet search. The customer service rep sounded like she knew I was getting treated badly and kept using the word policy. Her supervisor was much more cocky and made sure I knew that I wasnt getting anything from her company.They make horrible products, attach what once was a good name, provide zero customer service, and lie to your customers. Great business practices. I will never purchase a Maytag product again.
My Maytag Refrigerator Freezer model MFI2569VEM4 started leaking water into base under bottom freezer door. It then fills up and freezes into solid sheet of ice and overflows and leaks into floor. Ruins Hardwood Floor. BEWARE!!!!! I have now seen several similar complaints online. Mine started doing this less than 2 years old!!!!!
Maytag Bravos XL - I am having the same problem as everyone else with this washer. My clothes do not get clean and they smell. Maytag advertises tumbling, rubbing action to get clothes clean but my washer does neither. The clothes lay in the bottom of the tub and never move except when in the spin cycle. I am going to file a complaint with Maytag and if they do not refund my money am going to file a DTPA claim against them for false, misleading and deceptive advertisement. They will have to pay up to three (3) times the purchase price of the washer. Maybe everyone else should consider the same.
We are a family of three. We purchased our Washer and Dryer New, November 2011 at Lowes, in Lindale TX. I am disabled. I have had several spine surgeries and getting ready for another. I was injured at work and it left me crippled. I do not receive any benefits from my County Employer. My wife is a schoolteacher. We live on a limited income after my accident. We purchased this set with utmost confidence, our last set was twenty years old. We updated due to water, electric, and the environment. Our Maytags we had were still usable, it was just time for their retirement. They were hand me downs washer and dryer set. Truly! I dont know how old they were. When our washer started having troubles, it was making a horrible noise. We called Hughes Appliance. Theyre an authorized Maytag Repair Service Warranty Center. They sent Mark out we used them before. He stated the motor was not loctited from the factory. It worked its way loose almost coming completely off. This cost me a $85 service call. Mark also stated that the Tub Bearings were going out because off this. He called Maytag Customer Service and Dealer Warranty Service, said they wouldnt pay for the repairs or even the Service call for their factorys snotty WorkmanShip. I tried calling myself and got absolutely nowhere. I was polite, courteous and nice and they still Said, Sorry, We Know its less than three years old but thats the way it is. Sorry Sir! Have Nice Day! Its going to cost $389 to replace the tub bearings in top load washer. The washer only cost about 750 less than three years ago. Its the most expensive clothes washer Ive ever owned. One thing! If they dont make things right, I promise I will never own a Maytag again! And when I am in a store and see someone looking at their product I will make a point to tell them my situation and about my Maytag Washer. One thing is certain I can make sure young customer dont buy the wrong appliances while I sit patiently in my wheelchair waiting on my wife. Thanks Maytag! Its not What You Did For Me! Its What I Can Do For You!
I purchased my first Maytag (Bravo Washer) appliance in 2013 and thought this washer would last me for a minimum of 10 years. It started making noises occasionally right away but I wasnt too concerned until it started sounding like someone was banging on it with a sledge hammer. I waited 8 days for a repairman who told me the bearings were going out and it would cost $400-500 to repair. This is the worst washing machine ever manufactured. My advice is to buy any other brand. Dont be fooled by the Maytag hype. Their quality is nonexistent. I am shopping for a new washer.
I bought the Bravo XL HP Washer and Dryer in 2014. Dryer is great but the washer just after having it 1 yr started making awful noises. Had a repair man come which cost me money and was told the bearing went out and I needed a new one. He said it would cost over 700.00. I didnt fix it as I could buy a new one for that price. I did that. I hate the washer. It doesnt get the clothes clean and the cycles are long. My clothes dont feel or look as good. I have to leave the top open or it smells awful. So, I got the new washer 1 yr after the other one in 2015. It is now 2016 and it is making noises. Theses washers need to be recalled and we should be able to get a different one or our money back. Please, do something about these washers as a lot of us are stuck with them.
We purchased a Maytag dishwasher MDB7609AWS2 in October of 2010. It first stopped working about 2 years ago. Since it was only 2 years old, we were disgusted and decided to let it sit and do dishes by hand. About 2 months after it had stopped, we tried it on a fluke and it worked. It stayed working for about 2 years. It finally stopped again, so we did the same thing, just let it sit. Every once in a while we try it to see if it works. It just recently started working again. We are wondering, what is up with this. We are not sure why or how the sitting works, and it is ridiculous that you have to have an appliance that you cant use periodically. We were too stubborn to have it fixed or buy a new one at this level of newness. We will get by in this manner for at least another few years, so as not to have lost all of our investment in a dishwasher, but we have sworn off Maytag appliances forever.
I have owned this Maytag washer model # MVWC360AW0 since Dec/2013. I do not have a single complaint about this machine. It has worked flawlessly for 5 years and am very happy with it. I just follow common sense maintenance like cleaning it once every month (do a full cycle with just borax & baking soda 1/2 cup each) no clothes of course. Another thing I do is to leave it open after I am done washing so it dries completely before I close the lid. The washer looks and works like new, cant be happier...
Bought a Maytag bottom door refrigerator/freezer about 3 years ago and within 6 months had the bottom drawer ice freeze issue that is so common all over the internet. Today is the THIRD ** time Ive had to take this piece of crap product apart and clear the ice. For all of you who have contacted Maytag in the past... Ill bet you got the same response I did when the fridge was new. They claim there are NO KNOWN ISSUES. They actually told me they had NO RECORD of previous complaints with this issue. MAYTAG SUCKS! I wouldnt take a free appliance from them. Worst customer service possible and they take no responsibility for their ** design and problems. There should be a class action suit for this issue. IF ANYONE IS EVEN CONSIDERING A MAYTAG APPLIANCE... Do yourself a favor and think twice.
I always purchased Maytag products but no more. After 16 months of ownership of the MDB7749SAM1. For the last three weeks I have been washing my dishes by hand. This unit has so many defects that it should be recalled. Sick of buying parts!!!
I have on the Maytag dishwasher for about a year. Is very quiet, the dishes are not clean. I called three repair guys from Maytag. The first time they replace the pump. Second time the guy said he just had a designed machine is no good.
Love, love this washer. Does an amazing job cleaning colors, whites, and bulky bedding. If you like Tide Pods or other liquid pacs, this might not be the washer for you as they tend to end up inside the gasket. Powder-filled pacs are no problem however.
Well bought this washer a little over 1.5 years ago in 2017. The display started going haywire, flashing, going on and off and would only go to the normal setting, most of the time. Called Maytag and had service come out and Maytag would cover parts and labor. Turned out the control panel went bad. About a week later found out today part was still back ordered and not available with no ETA. So was told Maytag would replace the unit. So until I find out whether or not they will actually replace it, Im giving one star. Been holding for customer service for over 35 minutes now to verify what I was told. Its a shame because this washer was given a good review. It is a front loader.
Sheet of ice in floor of freezer. Leaks water from bottom, and now ice crystals in freezer! French door MF12569VEA1.
Everything in my house is Maytag. I assumed they were the best. My dishwasher went out after three years, and I replaced it with a Maytag. Now, my over the range microwave is not working. I will not replace it with Maytag. I expect my washer and dryer to be next.
I purchased a Maytag Electric Range (Model: MER7662WS1) at Lowes in February 2011. After few months, we found many rusty areas on the stainless oven door and on the stainless drawer.On 9/8, I called Maytag at 1-800-688-9900 to complain that stainless steel is not supposed to rust. A representative took the initiative to schedule A&E Factory Service to come to my house for a warranty repair, and assigned me an order # 40629499. I did not request for this service call and naturally, I regard this as a warranty service or a service of quality check of a product.On 9/19, a technician came to check the rusty area and confirmed that the stainless steel have rusted and the rust will eat through the panel. The technician called Maytag, and got the answer that Maytag will not pay for his visit because its not under warranty. The technician then checked the warranty manual, but could find not any statement that neither rust is cosmetic nor rust is not covered. The technician asked me to pay $132 for his five-minute checking service. I was so upset and called Denice at A&E Factory Service at 1-800-905-9505 to bill Maytag directly. She ignored my request and said that I should take it to Maytag.After a couple of hours waiting, holding and transferring, I explained to two Maytag customer service representatives my problem, only to get a Sorry, its not covered, its cosmetic, reply. I insisted talking to a manager and finally got Melinda at Care Solution Team. She, too, refused to waive the charge for me and claimed herself as a supervisor and decision maker and theres no one above her who could resolve this issue.I emphasized that A&E service call was authorized by Maytag, I did not order the service. Who would have thought that a service authorized by manufacturer is not covered under warranty? Besides, this representative failed to inform me that rust would not be covered, she should have known better. Therefore, I believe that the person who initiated the service call to A&E should be held accountable. But Melinda never wanted to agree with this logic and kept saying, We dont force customer to have home service. You are liable for the bill.She refused to pay for the service and forced me to pay the bill from the mistake they made. She even refused to give out the persons ID # and name of the person who called A&E. She only documented my complaint--whats the point of their documentation? If this is the tactic that Maytag is using to categorize rust as cosmetic (if rust can damage material, then you should not call it cosmetic), and ban customers from claiming the rust damage so they can use poor quality of stainless steel on their appliances to save the cost, then, it is dishonest to advertise that this oven is stainless.A representative even said that Maytag should have emailed me with the confirmation of service call and noted that its a non-warranty service. Also, A&E should have informed me before arrival that the service is not covered. All these were not true. First, I did not receive such email from Maytag or Whirlpool. If Maytag would have warned me with non-covered policy such as this, they should have the courtesy to call me in case the email was unreliably routed to spam box. A&E only informed me that they are coming the next day, but no such thing as telling me that the service will not be covered. Even their technician did not know about the non-covered issue, and had to call Maytag today to find out.Had the person who scheduled the service told me that the rust on the stainless panels is not covered under warranty, will I still allow the service call and agree to pay $132 for a five-minute checkup and watch the technician leave without performing any repair? I asked Melinda to let me talk to her supervisor but she said that theres no one who can talk to me, and the only way to appeal is to write to the companys executives. The address is: Whirlpool Corporate Office553 Benson Rd Benton Harbor, Michigan 49022. I doubt that an appeal will help me at all. I will take this matter to small claim court, I wont let them force me to pay the bill when I am not at fault.
Maytag BRAVOS XL Washer - The worst washer I have ever used. Do not buy! It does not use enough water and leaves a white scummy residue on dark clothes. You have to wash them all off in warm water and then send it through one or two more rinses to get it washed off. I may as well do laundry by hand! Absolutely disgusting!
This Maytag (1979 model) is about as good as other dishwashers (I always rinse before placing in machine). It does have a lot more buttons that are not used than the last one I used (installed in the 1950s). Delayed start, choice of preheating water or not, choice of drying. Not big enough to do everything when have company and too big to use when no visitors present. When I am alone it takes 3 months to get enough to fill the machine and by that time they are getting moldy so most of the time I wash by hand. Black glass front with imposing row of controls across the top. I normally do not generate enough dirty dishes to warrant having a dishwasher. Since my wife died I have used the dishwasher two to three times a year.
We purchased a Maytag washer model MVWC400XWO almost 2 years ago and it has problems with the bearings and the whole computer board is defective. I was told to buy the extended warranty for $350, which we did. As of today, we were told by extended warranty they are refunding our money because there are so many things wrong with this washer, including the whole computer board, that it would cost them too much to fix or replace it. Im in complete shock. We paid well over $500 and are still making payments on it. I spent the day reading hundreds of reviews from people with these exact same problems and Maytag is aware of it and will not help. They should not be selling these anymore. Im completely sick to my stomach. I cant afford another washer and when I called Maytag, they said it was past the year and we are out of luck. I cant believe this can happen to people and they get away with it. A washer should last longer than 2 yrs.There are hundreds of people going through this with Maytag and no one will help.
We bought this refrigerator one year & 3 months ago & we have had various issues that are now no longer covered under the warranty. The pantry drawer has a peg on the side that is plastic & broke off on the right side. Will have to replace the whole right side panel. One of the door handles is coming loose which should be an easy fix, but its just annoying that it happened at all. Now the control panel is reading OFF/OFF & isnt responding at all. Tried unplugging for 10 secs, then plug it back in, but no luck. I cannot find any info online regarding this issue, so we will have to call Maytag. Hopefully, there is an easy resolution to this problem & we wont have to buy a new motherboard.
We have a purchased a Maytag two door refrigerator a few years ago despite my wifes repeated request not to buy any Maytag product. We had a bad experience with another Maytag product in the past. Now like many others we are experiencing the horrible nightmare of getting a water leakage from time to time that floods our tiled floor and it is getting worse and causing damage to floor and other kitchen cabinets that are anchored to the floor. We had a certified technician who suggested us to thaw the freeze and then reconnect it back. We did what we were told but that did not fix the problem. My wife found out that there had been 913 complaints from consumers on Maytag refrigerators. Why Consumer Affairs is doing nothing about it and why there is not a recall of Maytag refrigerators. We will never buy another Maytag product nor will we recommend others to buy. Enough is enough being discontent.
Oven failed after 2.5 years of normal use (1-2x / week). Apparently a relay failed (and burned out bake element). Contacted service & parts dept and learned that repair would cost $100 for service visit and $413 to replace the control board. Only the $80 bake element is covered by the limited warranty. Wonderful oven if your hobby is appliance repair. After 2.5 years, it now functions better as a toilet than an oven.
Bravos XL washing machine is the worst washer I have ever used. IT DOESNT GET THE CLOTHES CLEAN! There is not enough water when filling up, and you cant control it. I put a load of dog blankets in the washer and at the end, they were in the same order as I put them in; they hadnt moved! All the stains were still there and there was soap scum everywhere. Also, while I appreciate a large drum, it is so large that I cant even reach down to get the clothes on the bottom, I have to use a stick to get them up. I am so irritated that I spent $1636 for the washer and dryer (dryer works fine but same trouble with the huge drum). I got mine from Sears online after checking the Consumer Reports which put it in the top 5 washers!!! Dont buy this washer. Waste of money. Will probably just have to throw it out and its brand new.
Failure to drain after 3 years. Was disappointing so repairman fixed problem, a fuse, in 3 minutes but charged $300! Since then I make my own repairs and have had no problems that I can complain about. Both Maytag Neptune drier and washer have worked well. Buzzer just failed.
Bravos MCT maytag commercial technology washer - Bought this washer a year ago. Will not complete cycles. Will not agitate. Never buy Maytag.
My Maytag washer is only three years old and the control panel completely went. Not only did it cost me the service call, they want $360 to replace the control panel. I called Maytag/Whirlpool to see if they would help with the cost of the part. I am 60 years old and the only one who uses the washing machine. It is not beat up. Maytag would not offer any solution at all and refused to even pay for any part of the control panel. They said it was really my tough luck for not having bought the extended warranty. When you spend so much for an appliance, you do not expect it to only last three years and you should not need an extended warranty. I am so disappointed and I will never buy a Maytag or anything from its parent company Whirlpool.
I have done absolutely nothing to this dryer except keep the lint screen clean. Have had it for 15 years. Keeps on tickin. It is used daily. Sometimes 3-4 times a day. The outside looks rough. But who cares. I bought a new lg washer with great looks and had it just a year and 2 weeks. Had to spend another $200 on it. Still doesnt work right. Im Maytag all the way!!! It is a simple dryer. But it is a workhorse. It was a gift from my mother and have so much appreciated it. It has been an amazing piece of equipment. From now on I will only look for the maytag brand for whatever appliance I purchase.
Same complaint as most of the others: bought a refrigerator in 2013 and about one month after the 1 year warranty had run out the freezer started leaking water all over the floor and build up is on the bottom of the freezer, making it difficult to pull out the metal drawer. :( We do not have the water even hooked up to the automatic icemaker so have no clue where the water is coming from. Clothes washer has never worked properly from day one, didnt fill up with enough water. Had the repair man here while the warranty was still in effect and he verified that the washer DID not fill with enough water therefore leaving soap and grime on our clothes. :( He had to order an entire new brain and replaced it. Worked for a couple of months better than it ever DID and now back to soapy, grimy, dirty clothes again. Why isnt there a recall on the part that keeps backing up on these bottom freezer Maytag refrigerators? Someone needs to start a class action lawsuit and get these things recalled and replaced. Spent a lot of money on this brand new refrigerator and was so jazzed to get a brand new one for the first time in my life. :( Well that was surly short-lived. Shame on you Maytag, your company has really gone downhill. I would love it if an attorney could start a class action lawsuit with Maytag on their bottom freezers.
We bought a Maytag refrigerator less than two years ago because... its Maytag. Less than a year later we had five service calls. The refrigerator wasnt cold, the freezer was the temperature of the refrigerator and it took two months and two different repair companies to fix it. And now... yes, the same problem seems to be occurring. It was a leak that was supposed fix. Cant bear the idea of going through this all over again. NEVER again Maytag!!!
I purchased my Bravo (MVWB300WQ2) washer a little over two years ago. It took all day to wash some loads due to leveling problems. Example, you could not put more than two bath towels in at a time, even with the towel setting. The washer would stop and you have to re-position the towels. You cannot leave because it stopped so often. Also, the washer makes an extremely loud noise during the spin cycle. My most recent problem, it does not complete the spin cycle. My clothes are still very wet. I refuse to call service. Its just too costly. It would be the third time in less than 3 years. However, the first time was within the year warranty (no charge). The basket had to be replaced - it was ripping my clothes. During my second service call, the technician advised me in purchasing an extended warranty. I paid for the service call and for a one-year extended warranty which just recently ended. The washing machine is not worth paying for service again. I am going to purchase a new machine instead!
I got no help whatsoever. I will never buy in Maytag again. My washer has had 3 problems in 1 year. They tell you that they will send someone out the next day but they dont come until 4-5 days later.



