I just bought this refrigerator a bit more than 2 years ago. I have to change electronic module for $300 CAD including labor. Home Depot advised me to contact directly Maytag and to express my dissatisfaction about this unreliable product.

I mistakenly purchased the Bravo XL top load washer. I only wish I could give it a zero rating. I have only tried to wash 3 loads of clothes. It is almost beyond belief that anyone could possibly think this could clean anything. My husband actually watched it “work”, and insists I call Maytag because they must have forgot a part! It does nothing but crumple/wad the middle items together and rub them...and only them...together. There is no movement of the outer items until it spins. Maybe Maytag should enlist people who actually do laundry to “test” the items they put their brand on. I know the government and the energy rules have added to the complex problem of buying something as simple as a washing machine...but this piece of junk is almost laughable to watch as it destroys your laundry. I’m almost embarrassed to let anyone know I bought it. Thankfully, I have 30 days in which to return it.

I purchased my machine on June 2, 2021 and it was delivered and installed on June 4. I have successfully done two loads of laundry. On June 9, I attempted washing two small bath mats and 2 dish towels. When I returned to the laundry room to place the load in my dryer, I found the the items in soapy water. I tried many times to reset the load with no success. On June 10th I called Maytag’s customer service and spoke with an associate who walked me through a couple of common quick fixes. These also were unsuccessful. She referred me to warranty service. I will not be able to have my machine repaired until June 23rd! Obviously, if their repair department is so overwhelmed, the products they sell are a piece of junk. I am furious with both the product and the service I have received.

RE: 5.2 CU Ft Top Load Washer, Model # MVWB865GW0, Serial # C84370937 - Purchased Jan 2019. The clothes come out terribly tangled and severely wrinkled, even when using the Wrinkle Control or Delicate cycle and occurs in every load size. Ive tried every cycle, including the deep fill and low spin speed but items are so wrinkled that whether I lay flat or hang or put them in the dryer, I have to iron them, which I never did before.

Purchased a Maytag washer and dryer 6 years ago and everything was fine until 3 weeks ago when the washer stopped spinning. We knew we were out of the 1 year warranty and contacted a repair service, who told us the bearing was no good. Contacted Maytag who offered in goodwill to pay for the parts and we would pay for the labor. A different repair person came in and told us the washer has no bearings but a transmission, which went bad. They ordered the transmission and today the repair person was in to install it. He installed the transmission, but while trying to take out the old one he dented the drum. According to my husband the repair person banged so hard that it sounded as if something could have been damaged, sure enough it was the drum. Contacted Maytag to see if anything can be done as now we still have no washer, and the repair person was their selection not ours. All we got from Maytag was they are not responsible and there is not much more they can do. I cannot believe the last Maytag product we had lasted over 20 years and this one is less than 6 years with problems. Will not purchase another of their products again.

There are few nightmares that worm their way into reality, but the forcing upon us of the low water washing machine has excelled beyond mans wildest imagination. A tool which everyone finds an absolute necessity is now a tool which does not work! In reference to this particular machine, there isnt enough water to wet the clothes, it beats the garments with such viciousness, even on hand wash, pieces go missing off the clothes, ripped into oblivion. You no longer can buy a machine which does not SENSE the water level, so we have all been reduced to either buying new clothes every week, or wearing crumpled wrinkled disasters which arent quite clean, and we get to use 3x the electricity and waste 3x more water, not to mention wasted time in repeating the process in hopes of getting our clothes clean and wearable.

Purchased our dishwasher 11 months ago from Lowes. Dishwasher has a 10 year warranty on racks and 2 other items. We are 2 adults in the household. Dishwasher is maybe used 4 times a week. Very light use! Circulation pump is bad which also took out the dishwasher solenoid. Im not going to fix because it if only lasts a year again that is a very expensive repair. Very disappointed in this made in the USA product. That was the reason I purchased it. Made in the USA. Come on Maytag. You can do better than this!

I purchased the Maytag MDB7749SBM dishwasher just over 2 years ago. After owning for 1.5 years, the control board malfunctioned. After discussions with Maytag customer service that began in late December 2014, it was finally repaired in February 2015, with the control board being completely replaced. Within just a few months the dishwasher again fails. The first time, it would not stop running. This time, it will not run at all. I called customer service today (August 1, 2015) and they expect me to pay for the repair.It is easy to Google and find multiple review sites that indicate hundreds of consumers have similar problems, but Maytag will not acknowledge any issue, as the customer service rep indicated today (she said her information showed no recalls). Within two years I am now faced with paying $600+ for a dishwasher for a second time. This is terrible customer service on Maytags part. They have lost my business and I am warning consumers on every platform I have.

Bought washer and dryer as a pair and Ive owned for 8 years with zero issues. Everything works as built and promised. Why would I expect anything less from a brand like Maytag?

Bravos washer, a year old machine, needs new main electronics board $220.00 plus $125.00 labor to install. Repair guy said humidity makes them go out. Go figure a part sensitive to dampness on a wash machine. Why don’t they seal it better? By the way, this machine does not wash, worth a crap. I am getting something new.

Actually, I have had my Maytag washer and dryer for 20 years so they are not new but I am thankful for this set because of the workload it does for me. I sometimes wash heavy loads (blankets, bedspreads, small area rugs), and this pair performs superbly. My son wanted to buy me a new set for Christmas last year but I definitely said no. I truly am happy that I bought Maytag and I truly believe that the Maytag repairman is a bit lonely.

My Maytag AquaLift Range MGR8880AS0 was given to me in September 2014. While the range top was excellent and gave me no problem, the so-called self-cleaning is a total joke. I do not do a lot of grease baking or broiling so I have not needed to clean the oven only twice. The first time was a total surprising astonishment. When I opened the oven immediately after the cycle was completed, the oven was not even 350 degrees, most of the water was still in the oven! This happened shortly after a family crisis (my husband became ill and died), so I did not do any inquiries regarding the cleaning failure. Today, January 24, 2018 I decided I would do my second cleaning. Wow, it was a total and complete failure. The oven was barely warm.I always had a Maytag washer, way back in the 1970/1980. My four children grew up with the Maytag, So, I think when one of my children decided to gift me with a new range after a change in location, the Maytag name was at the top of the list. Unfortunately, in 2014 Maytag was no longer what it had been way back in the olden days. The name Maytag does not stand for what it used to stand. End of my story. Thank you for giving me the opportunity to get this off my chest. Since this was a gift, I do not have a receipt. However, I have an insurance renewal due advice (coverage expires 05/24/2018).

We have a purchased a Maytag two door refrigerator a few years ago despite my wifes repeated request not to buy any Maytag product. We had a bad experience with another Maytag product in the past. Now like many others we are experiencing the horrible nightmare of getting a water leakage from time to time that floods our tiled floor and it is getting worse and causing damage to floor and other kitchen cabinets that are anchored to the floor. We had a certified technician who suggested us to thaw the freeze and then reconnect it back. We did what we were told but that did not fix the problem. My wife found out that there had been 913 complaints from consumers on Maytag refrigerators. Why Consumer Affairs is doing nothing about it and why there is not a recall of Maytag refrigerators. We will never buy another Maytag product nor will we recommend others to buy. Enough is enough being discontent.

We bought a washer & dryer from Home Depot 2 1/2 years ago. The control board went out on my washer. I called Maytag and they wanted $109 for a diagnostic fee and wouldnt tell me how much the labor would be. A control board costs $350. So by the time all is said and done... the money would be better spent buying a new one. Maytags slogan of dependability lasts is a bunch of hooey. Washers should last more than 2 1/2 years and Maytag should back up their appliances. They just lost a customer.

This was purchased 3/25/2010 with the Home Depot Service Contract thru 3/2015 . We have already had a service call in 2013. We were OK until January 2015. Now we join many other customers with the leaking defroster. We have taken all the steps of the other customers. We went and called for a service appointment. Weve spoken to Maytag Customer Service 800-253-1301. Ive asked if there was recall? NO! I asked if there was log made of my call, NO! Any work done had to with Maytag Authorized Repair Person. The Home Depot Contract use a Non-Authorized Service Person. Weve gone to Home Depot. We are in a catch 22! We have spent good money on this refrigerator. Out of sight, out of mind. We will go back to Home Depot Again!

I wrote the below to Maytag on their FaceBook page, of course havent heard anything back from them. Adding this on since I forgot about it, I have dogs and wash their blankets often, not that theyre dirty just for the dog smell. I have to wash them on the sanitize cycle which is an 1.5 hours long because if I use the normal cycle which is only 43 minutes they come out smelling exactly the same way they went in. I saw someone else post that their mothers front loader doesnt put in enough water so Im wondering if thats what happens to mine. So wish I would have checked the reviews before buying, thought I was getting a great washer buying Maytag.This is what I wrote on their FB page: I bought a Maytag front loading washer on 5/10/16 which was delivered and set up on 5/13/16. On Wednesday 10/19/16 it stopped working, so just over 5 months from the day it was installed. I called your company on 10/20/16 for repairs, they couldnt get here until today, 10/24, so 5 days with no washer. The customer service rep had all the details on what happened and Im sure passed them along to the repair company. He ran diagnostics, said it was the drain pump which was obvious even to me, but claimed to not have one with him even though they were in stock. Cant make it back until Wednesday, so two more days with no washer. He then proceeded to tell me that the dryer had to come off (stacked on top since the washer is a front loader) before he got back, that the warranty wouldnt cover two people coming out. So Im supposed to spend more money to hire someone to come out, take off the dryer and then pay them again to come back and put it back on. I called the customer service department again and was told they dont cover installation which stacking is. She said the warranty doesnt cover stacked units, as far as I can find that isnt stated in the warranty so please let me know where that is stated in writing. So I have a just over 5-month-old washer that needs repair already (bodes well for the future doesnt it??), will be without a washer for almost a week because the repairman didnt bring the most obvious part with him (maybe wanted to be paid for two calls?) and have to pay someone else for installation so it can be fixed. So wheres the Maytag man? I am not a happy customer and will be letting as many people know as possible. Ill be in the market for other new appliances soon, will sure as hell make sure theyre not made by Maytag, Whirlpool et all.

We purchased Maytag dishwasher model #MDBH989AW53 in January 2010. June of 2012 the control panel died. Luckily, we had the extended warranty. The service company came and replaced the panel. 3 weeks ago, the panel died again! The service company replaced the panel again. Today I got home and the dishwasher is completely dead! I am so furious!!! At this point, I may just have to bite the bullet and buy a brand new machine. This should NEVER happen to an appliance that is so new! What a laugh regarding the Maytag quality! It is the WORST I have ever seen in my life! Stay away from Maytag!!!! Buyer beware!!!!

I spent extra money on a commercial grade Maytag dryer $1300 before taxes because it had a 10 year warranty. The motor and drum quit - and Maytag refuses to honour the warranty. I am appalled by their dishonesty and lack of integrity. I do not recommend them to anyone.

I purchased this new Maytag washer (Model # MVWC300XW, Serial # 12621033) from Hahn Appliance Warehouse in Oklahoma City, OK 73107 on November 23, 2011. It is less than six months old, and the transmission has gone out. Hahn advised me that they had to go through Maytag Service, and they would only replace the part. I contacted Maytag/Whirlpool Service Corp. directly and spoke with a manager named David, who informed me he was sorry but would not authorize a refund or exchange for a better product because this was the first service call. I am very dissatisfied with this product and with the service standards that Whirlpool/Maytag offers on their products. If I were to sell a product that I knew has had numerous complaints, I would pull that product from my line offering and make either a full refund or replace with a higher level service product.

I purchased a Maytag range (YMER8875WS) on June 20, 2011. When I put my Christmas turkey in the oven, the rack fell! It seems the oven wall has gotten wider in the middle, so the rack doesnt stay in place. I have read several comments online about this, particularly relating to Kenmore ranges. This is a very common problem apparently caused by the oven liner bowing outwards.

I bought it from a local dealer so that I could get it serviced locally. I bought it in 2012 and paid $750 for it. I hate just about everything about this (and all modern) washing machines. The deal breaker is all these safety features that are really inconvenient and pointless. If I could have found a good used washing machine at least 10 years old, I would have bought it. This is a Maytag Centennial. I dont like the automatically locking door, the inability to choose the water level myself, and the requirement to use a particular kind of soap. Also, I hate the idea that I have to clean the washing machine from time to time. Whoever heard of that? But you have to do it otherwise your clothes will have a sour smell. These new washing machines are not an advance in technology. I may have to go back to using a wringer machine.

This washing machine is garbage! We paid almost 1000$ for it and it damaged most of our clothes. We believe this washer was released from Maytag with a functional problem. Because it does not drain the water and soap properly, therefore it leaves white stains on the clothes after it is done. Please see in the picture. After recommendation from Lowes we clean washed with Affresh for many times, it did not fix the issue! We called Maytag customer warranty service. They sent a technician and his solution did not solve our problem. We called them again and they said if they send a technician again they might charge us 130$. We think Maytag warranty is a waste of time and energy. They are useless. We will never ever buy anything from Maytag.

Purchased a Maytag fridge in August of 2010. Had issues January 2014 - needed a new circuit board. At the happy cost $230.00. Well it is now May 2014 and had to have the repair man here again for another circuit board $258.64. Maytag will not stand behind their product or parts they use in their products. They flat out told us that we shouldnt have to replace the circuit board that often and then said they wont stand behind it. So buyer beware. DO NOT BUY ANYTHING MAYTAG!!!!!

We (husband and wife only - no kids) had our Maytag washer for 4.5 years and around year 3, the control panel would need to be reset by unplugging it and plugging it back in. That alone was an inconvenience. This time, the Control Loc light is lit and will not go out despite using all troubleshooting suggestions listed in the guide so the washer is not usable. 10 year warranty covers the drum. I say that is like getting a warranty on tires and when one goes flat, you are told it only covers the hubcap. I can only rate the unit as garbage. Model is 5500, front load. So much for Made in the USA.

Disturbing that this product made it into production. I have the matching dryer too, and its just as bad. First the washer rolls up clothes into a tight ball better than I could do if I did it by hand. Then it spins, setting the wrinkles in thoroughly. Then, even though I shake out the clothes before putting in dryer, after the clothes come out of the dryer (without letting them sit in there) - the clothes look like someone drove over them with a car while they were rolled up in a ball. Bonus: the clothes dont even get dried. Ive watched the clothes in the dryer, the drum is designed so the clothes stick to the outside of it and go around, they never actually tumble or get any air circulation. What a disastrous product.

Angie from WFCC-PREFERRED APPLIANCE REPAIR had the wiring harness delivered to her personal address and then came out and installed it that same afternoon past 5pm to ensure I had a working stove. She explained what had happened with the parts delivery mixups and also delivered a $100 gift card. Very happy to have my range working and all has turned out well. I am a long time Maytag customer and its great to have all my appliances back.

Bought a Maytag Bravos XL washing machine because I thought it was a dependable brand. We have had it 14 months and the lid (upper left corner) will not stay connected. I called Maytag and the rep states to me Is it broken in the upper left corner and I replied yes. He continued he is just the parts guy, but every bravos has the same problem. I asked for the replacement part ($302), but he said the part is on back order for 60 days. He continued that maybe I should buy two because it will happen again. I only paid $700 for the washer, but it should never break down after 14 months. I highly recommend a different brand.

I have owned my Maytag Bravo Series less than a year. After 4 repair calls, I called again. The service department was rude and hung up on me. He accused me of destroying the washer on purpose. They are the worst company I have ever dealt with. DO NOT BUY Maytag products ever.

On 7/8/11, the non-freezer part of the refrigerator failed to cool to needed temperature. This fridge is model MI TXEMMWWOO, with serial no EY4705715, purchased on 7/13/10 at Home Depot.We contacted Maytag and were told to wait until Monday. On Monday, we were told that a serviceman would be out on Thursday, the 14th. On Wednesday, the 13th, the serviceman called to inform us that he would come the next day and that he would have to collect for the call. Since the fridge was still under warranty, we demurred.We went to Home Depot for advice. They called Maytag, and after an hour of getting the runaround, we were told that the serviceman would come on the 19th and that the call would be covered by the warranty.On the 18th, the serviceman called with the same message as before: he would have to collect the charges for the service call. Another trip to Home Depot led to the advice to activate the extended warranty at this point.Under the extended warranty, the serviceman came on the 21st, had to order a new part, and finally installed the new part on the 29th, three weeks after the misery began, and after spoiled foods, many bags of ice, and great inconvenience.We have other Maytag appliances, but this purchase has been a cruel lesson in Maytags lack of product quality, deceptive warranty practice, and indifference to consumer satisfaction.

I have had this washer just a little over a year and the sensor panel went out... For $600.00 it should not break right after the warranty goes out. Buyer Beware.

I purchased this machine (MVWB765FW0) because I had a good experiences with Maytag in the past. There is a manufacture defect in this particular machine. If I were you, I would not buy it. I’ve lost two sets of bedsheets and my wife had a dress that she loved that got ripped up at the bottom between the agitator and the base of the machine. Maytag knows about the problem and does not have a solution.

Electronic control board fried after 3 yrs on Maytag Gemini range - certain buttons on control board would not set for ovens. Called Maytag, said was not covered, past 1 year warranty. Recommended repair shops, all overpriced. The piece cost between $300-500 for a 3 year old stove. Cheapest repairman wanted 90 to install piece. Ordered piece online and replaced it myself with help from YouTube video. Maytag has lousy repair records lately. Of 4 Maytag appliances purchased in 3 yr kitchen remodeling… already had issues with 3 of them. Do not recommend Maytag anymore!

I have a Maytag washing machine for close to 20 years, so when it was time to replace it, I bought another Maytag: the Bravos. I read reviews, and most negative ones complained that it used too little water, twisted clothes, and was noisy. But I wanted an HE and can tolerate noise just fine. What I cannot tolerate is the fact that -- less than 2 years after purchase -- the control panel is malfunctioning, and it will cost $500 to repair. Id rather buy a new washing machine than throw good money after bad on this one. Bye-bye, Maytag.

We purchased our Maytag washer and dryer 5 years ago... THE ABSOLUTE WORSE PURCHASE... on average 3 repairs a year after the first 6 months!!! Now the dryer is down. It takes minimum 2 trips out from a repair company to fix even minor issues. We are going to Sears today to replace both units. PLEASE SAVE YOURSELF A HEADACHE AND DO NOT PURCHASE A MAYTAG! Yard Sales next step for our... cheap.

This Maytag Dryer (Model #MEDP575GWO) was delivered January 29th and the paint on top of the dryer is bubbling and peeling. I haven’t even had the unit 4 months yet and they tell me the warranty for “cosmetic” reasons is on 30 days. This is completely unacceptable and I will sue them if necessary. I am in utter disbelief.

Maytag french door fridge model MFF2558VEW7. I bought this fridge about 3 years ago. Have had nothing but problems. First I had problems with the freezer frosting up, then I had the same problem of ice buildup in bottom of freezer. Now the freezer only gets cold enough to cool drinks and the fridge only gets to about 60 degrees. This is not the only Maytag appliance I have had problems with. I bought a dishwasher a few years ago that quit working just after the warranty ran out. Both bought from Home Depot. After reading other reviews, it seems that appliances bought from Home Depot have had problems too.

Bought a new Maytag High Efficiency washer. I followed the directions closely, using the proper type and amount of soap, and the proper settings for the soil level. The clothes come out of the washer smelling almost the same way they went in. I contacted Maytag by email. Their response was to send me instructions on how to operate the washer. I responded again. Their response was basically Sucks to be you. This is the worst washer Ive ever owned, and the customer service is truly awful.

Our Maytag dryer is only, maybe, 3 years old. I do not dry towels, jeans or heavy sweatshirts in it (I line dry and then soften up in dryer). I clean the lint filter each time. Our heating element has gone for the second time. The first time it cost $200-250 to repair. It is so sad that our appliances are not made to last as they did. Or is it just Maytag? You can be sure we will not buy another Maytag item. I am looking into recalls at this time.

We purchased the Bravos X washing machine on Feb. 9, 2012. I had a Maytag for 30 years before this one and did not have any problems. My model # is MVWX700X. I have given it sufficient time to get used to it. I have tried all cycles for my whites and am not satisfied. I use Clorox in the receptacle and I have only used Tide HE. I spot treat all of our underwear, which is changed every day, and it always comes out unacceptable. I am so disappointed since I was so fond of my old one and only thought I wanted another Maytag. At this point, I would never recommend this machine.

I purchased my new refrigerator in 2005. Within 3 months, the bottom freezer went out. I had purchased warranty and it was fixed. Again, the fan went out 1 year later with the same exact problem. Now, it went out again 2 years later with the same exact problem. I called Maytag and they do not care. They are rude and simply will not fix this refrigerator. The warranty is gone and again, I have to pay for this constant problem. Why doesnt Maytag own up and service this problem. Didnt we pay for this? It wasnt given to us free. Someone needs to step up and gets it resolved for consumers. If legal action needs to bring this to their ignorance, so be it. We all have spent a great deal of money on a refrigerator and all they do is say, is “Too bad. How can any company continue to be in business and operate this way?

Its about Maytag MDE7600AYW Atlantis electric dryer issues, Nov 2005 model. There is an obvious design flaw. I have replaced the automatic dryer control board twice since 2005. The unit simply never shuts off, or cooks your clothes for 2 hours. Who will recall this unit and fix the circuit? They will not admit their error.

Maytag washer Purchased December 2016. Washer is very slow: runs 1 hour plus. Wash takes a VERY long time. Small load only. Heavy loads go to Laundromat. Maytag does not clean clothes, always MUSTY smelling. Cycle OFTEN does not drain tub And forced to use Drain, Spin cycle to drain tub. Wrinkle cycle ties clothes in knots. Using AFRESH to clean tub makes no difference in foul odor. One service call, error codes found, computer reset. Repairman said that the MACHINE WORKS AS DESIGNED. Repairman said that any tiny bit of debris can cause washer to clog and fail to drain. At best clothes always wet, slow to dry. My old Whirlpool washed any sized load. Clothes always clean and fresh. I used laundry only when we had power outage. LIKELY WILL PUT THIS ON THE CURB. I DO NOT RECOMMEND THIS MACHINE.

Since day one, no matter the size of the load or how careful I place the clothes or what level or water, washer vibrates and moves around the floor. I have had service out twice to recheck level but it still vibrates. Worst washer ever. I should have spent the money to repair my 20-year-old Kenmore.

My washer is less than 3 years old when I noticed the bleach dispenser has filled with water. I soaked the water out with a towel only to have it fill again the next time I washed. This in addition to the feeling I have that too much soap is left in clothes and spot removal is pretty consistently negligible.

I purchased a whole stainless steel kitchen from Lowes and purchased all Maytag products because of the so called quality of Maytag. First we had to return the microwave because it was dented badly. We then notified Lowes that the door on the refrigerator cold cut drawer falls off when opening the drawer. Service man said he would send a new door. Same problem. You can clearly see that the drawer and the refrigerator frame is deformed. Maytag says that the warranty does not cover cosmetics. The range has a aqua lift self-cleaning technology that simply sucks. The oven does not clean! I recommend that no one ever buy Maytag products. They are the worst! I should not have listened to the salesman and bought what I originally wanted - SAMSUNG!!!

I purchased my Maytag Bravos XL MCT because It could wash King size comforters/bed linen. I needed a machine that was large capacity. Also it was an HE washer that cut my water usage down quite a bit and reduced my water cost. Also this machine did a great job of cleaning my clothes and household items. The features were good. Variety of load type water temp if it was delicate, bedding, denim and more. I have had it for 5 years and so far no problems. It came with a 10 year warranty.

Bought DW 2 1/2 years ago. The control panel has a mind of its own, and today it will not even light up. How does a recall happen? I see lots of people having trouble with this model and others as well. A dishwasher should last much longer! Will never buy a Maytag again... and will recommend the same to my friends.

The Maytag Neptune FAV6800AWW Washer has to be the crappiest product I have ever bought. I bought it brand new and hardly ever used it. The first time it broke it was luckily under warranty, although we had to pay for the repair man to install it. It took two new circuit boards before it was fixed. A few months later, the circuit board went again, and it was conveniently for Maytag now out of warranty. The repair man told us that their company never carried these washers because from the get go they had a ton of problems. He said that the odds of it breaking again were great and that we would be better off putting the money into a new washer.I dont understand how the company, in good conscience, could continue to sell a product to consumers that they knew was faulty. It was not a cheap washer and I have never been so disappointed in my life. You would think they would have had a mass recall or, knowing how many problems consumers were having with the product, offer so much money towards a new one.I laugh at the commercials where the Maytag man was bored because their product never broke I could have kept that man busy for months!

My husband and I bought a Maytag 3000 series front-loading washer in 2009. In either December of 2014 or January of 2015 it broke down. We had a repairman come out. The inner and outer tubs and a bearing needed replacing. He said it would be expensive and some of the parts were no longer available. In his opinion he hated these new machines as they were nothing but problems. Next we contacted our dealer whom we bought it from. He contacted Maytag himself, then he gave us telephone number to speak with. He no longer carries this brand because of problems and said our washer was no longer made because of problems. So we call, spoke with several supervisors in customer experience. They offered half off another washer of similar value on Maytag or whirlpool brand. Maybe Im being difficult but I didnt plan on buying a new washer after 5 1/2 years. When I and my husband ask to speak to next person in chain of command we were told there wasnt one. Really!!! She would not pass us to a higher authority. She read a classic... Im sorry for your experience. Were offering you a great deal considering your warranty was out. Im hoping this will keep anyone else from this Bad experience.

I positively HATE the new BravosXL Maytag washer, which has no decent agitator. It is ruining my clothes, as it spins with little water and leaves soap residue all over the clothes. Additionally it puts large, long wrinkles in my knits, especially disfiguring slacks. Maytag must have known how rough and ruinous this washer was on knits BEFORE selling it to an unsuspecting public! I want my money back in order to purchase an old-style, well-functioning agitator washing machine.A class-action suit should be brought against Maytag. There was no way to know before buying and using that this machine is horrible!!!

I bought my Maytag Centennial washer & dryer about 2 yrs ago. It wasnt long after I bought the set, that the washer started having problems. I noticed the button to turn it on wouldnt go off. Then it was a pain in the ** to not be able to open the lid while the water was filling up. Something I havent noticed until today, its suppose to fill up to the amount of clothes that is in the washing machine. Well when I opened the lid there wasnt enough water in there to even cover all the clothes. Now I know why my clothes are not coming out clean!!! I am so frustrated with this machine and the company!!! DO NOT BUY THIS PRODUCT!!!!!

In December 2010, we purchased our Maytag Quiet Series dishwasher model #MDBM601AWB3, serial #NY2916421. At first the sanitize light quit working about 6 months ago. Today, September 30, 2012, this piece of crap will not turn on at all. There are no lights on at all. We paid almost $600.00. As far as being quiet, oh yes it is quiet alright! We the consumers are demanding a recall. Look at the complaints! Its a manufacturer defect in these control panels. I will not be forced into buying another dishwasher or a control panel. I want this company to stand up and say theyre sorry and fix this problem for all of us Americans!

The microwave does everything I need and want it to do perfectly. It has never needed to be repaired or replaced in five years. We bought it on sale from Best Buy and consider it one of the best bargains we have ever made. Easy to operate, easy to clean, sleek and, for an appliance, quite personable. I find it refreshing to say something nice about an inanimate object.

Dishes did not get clean. Bowls would stand up when you placed them in the dishwasher, then fall over when the door closed and came out dirty. The rims of glasses were not clean. I had several 3 service calls and changed dishwasher soap several times per their suggestions. I contacted Maytag and was told that the only warranty was for mechanical problems and since the problem was not mechanical there was no warranty. I then went through the Better Business Bureau. The ultimate decision from Whirlpool was It has been determined there are no defects with the dishwasher and the issue is use and care. Mrs. **s request for a refund is respectfully denied. I have purchased a new dishwasher which does clean the dishes and the Maytag is sitting in my garage gathering dust.

Bought Maytag dishwasher 2007 at Lowes. Model mdbtt60aww-37837606ll manufactured in Benton harbor, Michigan. First got a recall that something was faulty, could cause fire, needed replacement. Took 2/3 weeks to get repaired. So couldnt use. Never quite cleaned good - many times had to rewash silverware, glasses. Never took off food unless very well rinsed. Today the control panel went. Called a local repair he said, Dont even fix. Toss and get a new one because its too costly to repair. I asked what should I get. He said no GE, they are getting out of appliances, no Samsung. Hes got whirlpool so guess Ill give that a try. In the past Ive had dishwashers 20 years, appliances 20 years. This junk lasts a year or two. Plastic cracks. None of these appliances are great anymore. Doesnt matter who you buy. Someone needs to get some quality control on what these companies are peddling .

This Maytag Centennial is the WORST piece of junk I ever purchased and I received the same uninterested response from Maytag as everyone else. Maytag sent a service man out who said it was functioning as it was intended. Once started, this washing machine cant stop if you forget to add an item. It dumps out all the water and starts the hour-long cycle over. All settings are an hour-long cycle. Unless Bulky or Delicate is selected you only get 2 inches of water -- Even for Heavy Duty. No matter what the setting, the clothes do not come out clean. You must hand wash them first. Maytags are no longer a desired product.

Bravos X high efficiency... efficient at not cleaning your clothes, efficient at ruining clothes, sheets, towels, may be efficient at being a boat anchor. Maytag offers nothing. Have had washers last 20 years or more. Someone, or some atty. General should bring a class action suit. Horrible product. Dont buy one. DONT BUY MAYTAG/WHIRLPOOL. THEY DONT TAKE CARE OF THEIR CUSTOMERS. JUNK. That report was very fair as requested. You really dont want to know how I really feel.

Machine is very loud. Clothes do not feel completely clean when wash cycle has finished. I have a sense that not all soap has been removed. Dark clothes have streaks of white residue. Must turn clothes inside out before washing. Very disappointed.

I bought the washer/dryer a few years ago. I did not realize how they do not own up to their reputation. Rather expensive. My clothes are always twisted together when finished washing. Parts of them feel dry. My dryer seems to be ok. Comforters are a pain as the load always gets unbalanced. Lately it wont finish a load. I get LD all the time. Have to unplug the washer and wait for it to cut off before cutting it back on. Then I cannot just rinse or spin. It fills back up with water and I get the same LD again. If I had seen all these reviews before I bought this set I WOULD NOT have bought them in the first place.

Peeling of paint off the oven finish, inconsistent heating, fan goes on and cant shut off until the oven cools, have to leave door open in order to shut fan off. The paint peeling is really bad. It is right where the heat escapes from the oven, have to touch up paint every so often so it doesnt look so bad and the discoloration is covered besides the peeling.

Maytag Dryer model # MEDC400BW. I purchased this dryer in March 2015 the fuse went out in August. It is now November and it is out again! I have been buying Maytag since I left home at 18. I am 62 now, so I have been a loyal customer because Maytag was a great product. Not anymore since Whirlpool bought them out! You have to call them to schedule a technician and then it can take anywhere from 1 week to 3 depending on when they get the parts because they have to order them, and nobody else can come out to work on it if it is still under warranty! This is so lame and just not right.

My wife and I purchased new Maytag dishwasher in 2011. Worked well for 9 months and then control panel went out. We bought a Sears with 1 year warranty. Sears fixed but then 2 more repairs followed with blown fuse and pump motor went out. We knew this was a lemon so we purchased an extended 3-year warranty through Maytag. Well the unit only works for a month or two then we are constantly calling for repairs. We just had the pump replaced a 3rd time and yep you guessed it the unit is loud again so here comes repair 15. The warranty contract states that if the same part fails 3 times, Maytag will replace the unit new one time and voids any further repairs. My wife and I are very frustrated and lost all confidence with the Maytag company. Our old one lasted 14 years and this new one is a piece of junk. The company reviewed my request of unit replacement but was denied for whatever stupid reason. This unit has over 5000 dollars worth of repairs not counting the lost time of appointments waiting for the repair. My wife has had to stay home and wait for 4 to 8 hours an appointment. She has many other obligations to do with her time. Its sad that Maytag does not stand behind their product. Its my conclusion that this company does not want to sell good product, they only want to sell extended warranties. Your products are not reliable if you have to offer warranties. I would like to see if I can get to repair 30 before my warranty expires by March of 2015. Maybe I could then see if 30 repairs would make the Guinness Book of Records on the most repairs done on a dishwasher with extended warranty. That would be something the company could be proud of dont ya think.

So far, so very good. This is the first time owning/using an electric oven. I just love my Maytag. It was affordable, especially since it was a combo sale with the over-head matching microwave from Home Depot. Two years later and it's as if I just purchased it. Wonderful, wonderful, wonderful.

Purchased Maytag dishwasher model # MDB4709PAB3 8/2012 @ Lowes in NY with extended warranty. After a while, noticed wood floor warping in front of appliance. Called repair and after several tries, they couldnt repair leak under door. After many complaints to Lowes and Maytag, was finally issued a new dishwasher 8/2013 same model #. Person that hooked it up couldnt wait around to see if all was okay. Ran dishwasher after he left and as usual for this model it leaks worse than before. Called Maytag complaint dept and they said they would issue me another dishwasher of my choice and same price through Lowes. But they never spoke to Lowes and Maytag will not call me back. I would think there must be a leak problem with this model. Do not buy. It is not worth the trouble!

I purchased a Maytag dishwasher in Jan 2012 at Home Depot. It ran fine for 1 and 1/2 years and was only used 2-3 times per week. I returned from vacation and now needs a new control board at a cost of $300. I felt Maytag was a reputable company and am very disappointed. I am a senior and on fixed income and now sorry I chose a Maytag. I will get it fixed this time but that is the last money I will invest in Maytag appliances and repairs. I worry that the washer and dryer will go next as they are also Maytag and are just over 1 yr old.

This is just a heads up to anyone thinking about purchasing the front loading Maytag Neptune washer and dryer. We spent $1900.00 on these machines and have had nothing but trouble from them. I will never purchase a Maytag or now, Whirlpool appliance again. As to the rating above, if I could post negative 150 stars I would. I have spent as much in repairs as the new dryer cost.

I bought Washer and Dryer Pair new less than 2 years ago. Within 6 months of purchase, the bearing went - warranty. Then 1 week before one year old, bearing went again. I contacted Maytag. They told me it was my problem and I should have bought extended warranty. Lemon law should apply and I asked about appeal process and was told that there is no such thing. Now, the washer is needing a new pump and it is not even 2 years old!

Paid $900 for this side by side stainless steel model 15 years ago. Pros: performance, appearance, simplicity. Cons: none. Only 1 minor repair, and the repairman said this is 1 of only 2 makes he recommends.

My dishwasher like many others have mentioned is experiencing the same control panel issues. When I set it to Wash, it spontaneously goes to Rinse Only. I am unsure exactly the age, but given the number of complaints Ive read, with the same problem, it seems as though, there was a flaw many years ago in design and regardless of issues hasnt been resolved with the newer models either. I realize appliances dont last forever, but Maytag was always known for the lonely repairmen and Id hoped the brand would continue to live up to its advertising, despite being purchased by Whirlpool.

We bought this washer in February of 2010. We had the pump replaced under warranty in January of 2011, and the pump appeared to have a hole in it from some type of hard object that had gotten inside the pump and damaged it. We then replaced the L-shaped hose between the tank and the pump because it had a small hole in it - very thin rubber. Last week, the washer was leaking again and the service technician said that the pump housing was cracked due to a penny rattling around inside the pump.This washer performs very well when it is working but it seems to be too fragile to handle on normal usage. The Whirlpool washer we replaced with this one ran for 23 years with no problems before it finally went out. From all appearances, it seems that every failure we have had with this washer has been due to damage from foreign objects getting trapped in the pump. Is there no screening mechanism to prevent hard objects from entering the pump? This seems to be a design flaw more than anything.

We purchased a Maytag refrigerator, model #mf12269veb on 2/1/12 and for the past few months it has been leaking water out of the bottom freezer unto my floor and ice is forming inside the bottom of the freezer. I have read many complaints about this and if there is any recourse to this problem please let me know. So disappointed with this appliance.

My Neptune washing machine does not drain or spin. It keeps going unbalanced. I am told that I used the wrong detergent. The machine takes a whole day to wash a small load of clothes and then never finishes. Clothes and towels are constantly being ripped and torn. This Maytag product is inferior and we have paid a lot of money for this product that does not work. Repairs to this product are not advised, we have been told that we just need to buy a new one again. This is poor service and poor advice.

New Maytag double oven installed by contractor in my house 18 months ago. I have had a few problems with it. The problem I am having today, the panel says error detected, remove from power source. I have had this problem a couple of times. I also have had the problem where the panel will not recognize anything I put in. I have to pull stove out of the small slot it is in, unplug and then push back. Not easy. I was the one that told contractor which Maytag range I wanted because I felt it was a good product. Problems from day one. This double oven/with range cost a pretty penny and I really cant afford a new one.

Dryer doesn’t wash all the clothes and the dryer doesn’t dry anything correctly. All, regardless of materials or size of load, comes out damp. Repairman’s excuse was that it’s a learning curve(?) and our dryer vent was the cause (which it wasn’t as we had it checked out and there was nothing in it) and that was it. Very disappointed in the washer and dryer and now the company where we bought them as it seems that we’re stuck with over $2K worth of equipment that doesn’t wash or dry well. We’re awaiting to speak with manager for a replacement of anything not Maytag. Not holding our breath and definitely not a happy customer.

I would like to start with, my Mother had always used Maytag washer and dryers. Her machines would last 20 years or more. I bought a Maytag front loader washer and dryer in 2006, since owning these machines have spent in upwards of $1400 in repairs. Some being flood out of tub, mother board blow out a couple of times as well as various other issues. The biggest problem is the awful smell of our clothes, I must wash clothes multiple times to try and remove these smells. I tried contacting Maytag and they dont want to hear my complaints and push me off to purchasing another washer and dryer. Oh, I will be buying a new washer and dryer it just will not be Maytag. Do yourselves a favor and DO NOT buy another Maytag. This is not the same company my Mother knew and trusted.

We purchased a new Maytag Bravos Washer and Dryer in April 2012. The dryer has been nothing but a piece of trash. It has been serviced 4 times for the same problem. The first time, a thermo element failed and dryer wouldnt heat. Second time, thermo element failed and was replaced. Third time, thermo element was replaced and flame scoop was replaced. Service man called the factory to find out what could be causing this problem. Factory service recommended replacing gas valve. The valve was ordered and replaced. A couple weeks later, the thermo element has failed again, and of course, the failure happens on a weekend. We are a retired couple, so we might only have a couple loads of clothes per week. All of the repairs have been covered under the first year warranty. When you spend $900 for a dryer, you would think it will work for at least the first year!

Thank all of you for saving me. I was about to buy a Maytag with bottom freezer from Home Depot. No wonder they are marked down an additional 20% off their sale price.

This so called high efficiency washing machine, and others like it are absolutely awful. They do not properly clean clothes. I frequently have to put loads of clothes through two or even three times in order to get things cleaned properly which our old washer did easily in one wash. That is the exact opposite of efficient. It is so bad that it actually borders on being a genuine scam. Do not buy! Huge waste of money.

This Maytag (Whirlpool) model MDB7749SBMI dishwasher was purchased 10/28/13 at Home Depot. That makes it 2 1/2 years old to date. It has been a good dishwasher up until now. A few weeks ago I noticed it was doing something wonky. First of all it was not responding its usual way when I tried to turn it on after closing the door. The start button was not responding immediately, nor were some of the other buttons. I also noticed that after the dry cycle had completed and the door was then opened to unload, that the lights on the door were flashing. Then, when I shut the door after unloading the dishes, the washer would come on without having any buttons pushed. Recently, in addition to the difficulty we are experiencing getting it to start, the washer will keep running without ever turning off. Last night I turned it on before going to bed, and it was still running this morning. Calling the service number, the control panel part will run around $150, with a $98 charge for repairman to come out. Who knows if that 98$ isnt just to walk in the door, and whether that includes the time it takes to install the part. The dishwasher was around $400 with my husbands military discount from Home Depot, so it seems crazy to spend that kind of money to have a part replaced that is going to break again because of PLANNED OBSOLESCENCE. If that part is replaced (at half the cost of the dishwasher) whos to say what other part is going to break next, perhaps requiring another service call plus price of part. So, conclusion is to throw this one in the landfill and purchase another dishwasher, sadly.The case of Planned Obsolescence is reflected in many of the comments/reports here on Consumer Affairs. The age of the failing control panels of the Maytag/Whirlpool washers are running around the same time spans. No doubt in my mind that these control panels are designed to fail after a specific amount of run cycles/time on this machine. These appliance companies that are manufacturing these total crap appliances so that people will have to buy replacements within 3 or 4 years are filling our already packed landfills while robbing the consumer. Its plain to see for all who care to investigate the matter. A service repairman whom Ive used for years and has been in the business for 25, told me that most appliances today are total pieces of junk compared what they used to be and are designed to fail. He said it has greatly impacted his business because people are replacing appliances versus repairing them because it is not cost effective to have them repaired. He also added that the guts of these appliances looked like they were made from Cracker Jack toy quality plastic materials. There should be laws to stop these manufactures from Planned Obsolescence, and we need to go back to the way appliances use to be made... to last! I have no idea what its going to take to ever see that happen. This is what happens when you have very little competition and 2 major appliance manufacturers. More parts are being designed to fail, so that they can line their pockets. Pitiful.

Did not know of the lawsuit or recall. Now I have to buy a new washer after fixing it out of pocket and mad that cant get part of the settlement. Not ever going to buy Maytag again!!

I am angry at my Maytag! It sprays water on clothes that is not enough to soak them or let the detergent to be dissolved especially for towels. Hopelessly, I Hand Wash my towels, rinse in tub then just put them in the machine to spin. BAD BAD :( :( Is it possible to increase the water amount?

Maytag Frenchdoor MFX2570AEM3 - Was initially really excited with this brand new fridge. We have not even fully paid it off, as we bought with credit at Home Depot, and it continuously leaks water from freezer! I have taken everything out, defrosted, spent about two hours pushing hot water through the freezer drain with a turkey baster and it was only about four days before I had a puddle on my floor again! We have bought quite a few maytag products before, but after this fridge, probably never again! If there is a recall or a lawsuit pending, please, someone advise me of either.

I remodeled my kitchen, put in all new Maytag Almond appliances washer, dryer, stove, refrigerator, dishwasher and microwave oven. I was pleased with everything but the stove. The stove was $800.00. The oven caught fire three times and smoked up my house. I replaced the stove with another brand, cheaper and safer. I moved to a new house, five years later, bought all Maytag appliances stainless steel. The hinge on the deli tray broke, the inside is thin plastic, not covered in extended warranty. The stove caught fire (I didnt learn the first time around)! The microwave has a thin, bendable, plastic rack, the handle snapped right off. I cant buy a handle separate from the door. Now the microwave wont heat! My dishwasher was recalled. The heating element could have caused a fire! Nothing that breaks or malfunctions is covered by warranty. Who needs to pay for a warranty too and get no parts or service rendered! I will buy all new appliances and when I do, it wont be anything Maytag makes and none of their other brands! This stuff is very expensive garbage! Somebody please initiate a class action suit!

I suppose I am the lucky one in that the Maytag Bravos was given to me free. I took out a perfectly good Maytag standard agitator washing machine and replaced it with this several years old unit. What a mistake! I read the other reviews and see that I share the same problems. I always get a the oL fault as soon as it goes to do the final spin. So I have to reset and try again. Also I have seen the same kind of dirt on the clothing as others report. I dont know that I will waste my time contacting anyone about the fault code. I may just put the old one back in and scrap this thing!

Weve only had the machines for about a year, but so far they operate perfectly. However, the washing machine seems to take much longer to operate than my prior machine and is much noisier. But, the cleanliness of our clothes is great!

I have a Maytag washer that I bought new in 1995! It is still washing my clothes like a champ. It must be true - the Maytag repairman is a lonely soul, in all these years I have never had to call him!

Bravos XL Like so many others Ive read, this is a terrible product. Washer constantly goes off on unbalanced load. After 14 months, the plastic tub disintegrated. Maytag tried to sell me the service and extend a warranty for $300 also. Just like all the other reviews. Wow, has Maytag gone downhill.

We owned Whirlpool front load prior to the Maytag set we now own. Our Whirlpool was the better one. Shorter wash cycle, better cleaning & never had a problem with the seal. Maytag dryer doesnt signal properly when laundry is dry. You have to go multiple times. I wont purchase another Maytag set. We owned a Maytag top loader set and they worked like they should have.

We inherited this Maytag (Model MGR7662WW) when we bought our house this year. I love this unit. It cooks accurately, its easy to clean and its just rock solid in its performance. I never worry that the cook times are going to be off either. The oven racks are solid and the overall look is nice. Our friends and family love the center grill as much as we do. If I need to pull something off the burner I dont worry that Ill scratch the stove top with this feature. The oven heat is also pretty contained. Our old oven radiated lots of heat through the top. This one doesnt and thats a huge plus. The only reason Im not giving it 5 stars is that the grills are cracking (not the center one). However, I have no way of knowing if the original buyer damaged them or if its a defect in materials. They still work fine but I will need to replace them at some point. Given the cost of replacing them Ill wait as long as I can.

We purchased a Maytag refrigerator (freezer on the bottom) in August 2012. In 2014 we had to have the freezer repaired (defrost drain) which cost $153. This month, July 2015, we had to have the refrigerator repaired for another $293. The problem with the refrigerator the repairman told us is the control board (p/n W10503278). He stated that they didnt make the first board very well and hes been replacing this part quite frequently for customers. I only spent $799 on the refrigerator and I already have $446 into it. That is half of what I paid for it! I wouldnt recommend Maytag to anybody!

I have purchased the Bravo washer less than 2 years ago. Within one year the mother board went. They replaced it because it was less than a year. Here I am not a year later and the mother board went again. It’s not under warranty so this time its on me. I call and all they say is “there is nothing saying they are having any problems with this.” Now I happen to know my own sister bought the same washer one month before I did. She was also told it was her mother board. It was almost as much to replace than to buy a new washer and by the way she is the who recommend the product to me, so I know she called Maytag and complained so if 2 of us in the same family had an issue I find it hard to believe no one else did. You call and they could care less. I would recommend never to purchase Maytag AGAIN!

On April 8, 2017 I was sitting in my Dining room with Dishwasher in the kitchen in cycle cleaning. All of a sudden I heard electrical sizzling and turned to see my Dishwasher was on fire. I got up and opened the door and my Husband shut off the circuit breaker for the Dishwasher. He raced to turn off water under sink and went to disconnect the dishwasher when all of a sudden hot water was shooting all over the place. I tried to catch in a bucket but it was so hot and shooting out hose fast. Kitchen and Dining room were then filled with water. He realized the turnoff under sink was installed at time of house built and cant be fixed without a lot of chopping up under cement.Well finally we cleaned up the mess with mop and towels and relieved neither one of us fell at our age. He unconnected the Dishwasher and secured outside. About 2010 there was a recall on this model Maytag. I reported it and a repair man came to change the cycle panel and said it would be fine, not. Yes almost 7 years later a fire occurred. Just glad we caught it in time without losing our lives or my house. Never, never again will I purchase a Maytag.

I purchased this oven in April 2015. I have had nothing but problems with the unit. The temperature is off. I have had the probe replaced in July and will be done again next week (January 26, 2016). The AquaLift self-cleaning feature does not work. I ran the self-cleaning feature about 8 times and back to back on several occasions. The service providers stated that it really doesnt work and there is nothing they can do about it. The front of my oven, above the vent, is stained from the oven exhaust. They said there is nothing they can do about that either. The last service company that came out for a service call to check the oven temperature came without the proper tool to check the temperature and ended up snapping the propane line. I was given 6 month of a free extended warranty for my inconvenience and told that the company does not replace models. They will continue to come out and repair them. I will never buy another Maytag appliance again.

This washer had good reviews when we bought it, but now today the agitator is not working. I see there are now 100s of bad reviews of this machine most around the same 1 1/2 year mark. How unacceptable to have a large appliance like this break after such a short time. Ive called Maytag to see if there was a recall and there is not. They offered the extended warranty to me for $325 that would cover all parts and labor. Ridiculous.

Within the first year of having this washer (Maytag Bravos X series) the cam broke in it. And then about two months after the warranty went out, the motor quit. It wouldnt spin my clothes at all and would never get my clothes clean. I was having to hand wash my clothes just to get them clean. Not a very happy person, I live paycheck to paycheck and cant afford rock continuously pay to have my washer fixed.

Purchased the Neptune washer & dryer in 2002. Did not purchase any additional warranty. I have had Frigidaire, Kenmore and Speed Queen washers previously and used them until they quit. I have not had any problems with either the washer or dryer. No mold, no smell, nothing. I did laundry for 2 children and 2 adults, 6 to 8 loads per week with half being heavily soiled work clothes. I still wash 3-4 times a week. I was able to wash & dry king size blankets and comforters for the first time with this set. Washer and dryer are located on the main floor of house and are the quietest units I have ever owned. They may quit tomorrow, but they have done the job that they were designed to do. I am well satisfied with the quality and performance of both units and would not hesitate to purchase Maytag appliances again.

We purchased this terrible machine 2 years ago. The clothes come out worse than when they went in! White powdery stuff all over darks! I always have to wipe all dark pants down with a wet cloth! Absolute junk! Really bad product! Never buying from this company again!

The washer doesn’t have enough water to to get clothes clean. Even on deep water wash there’s is not enough water. It doesn’t get clothes clean, its very noisy. It takes a long time to was, even on short cycles. You can’t soak dirty clothes, it has a cycle for soak but it is not long enough. After about 3 months the lid licking doesn’t work and the progress lights remain on and never go off. This is the worst washer that I have ever owned. I just want to return it and get a different one!

In 2007, we bought a Maytag Neptune Washer Dryer Combo from Lowes. By 2008, the washer started stopping operation at every rinse setting, requiring someone to constantly monitor the machine to assure that the button was pushed to fulfill the entire cycle. We called a repair company and were told that the machine was shutting down because the screen in the water intake was getting clogged with debris and was making the machine feel that the water was shutting off. Thus, according to the repair man, the machine was shutting itself off. He showed me how to clean the screens in the intake line and charged me about $150 for the service call. Within a week the machine was doing the same thing again. I pulled out the screens and they were clean. We continued to watch over the washer whenever it was doing the wash and continued to push the button to restart the machine. We live in a very rural area and there are really no repair services available without paying enormous fees just to get them to make a call and the wait is often more than a week.Shortly after the intake incomplete cycle problem, the washing machine stopped getting the water out of the clothes in the spin cycle, forcing us to wring out the clothes before putting them in the dryer. Then we noticed that the washer was leaking from the bottom rear all over our hardwood flooring. We went out and bought a new washer dryer based on reading consumer reports.The cost to replace this piece of crap from Maytag was in excess of $1600. We are only in this house part of the year so this Maytag product not only did not work very well over the short time that we owned it, but it was only being used for a few months out of the year. We have since learned that there was a class action suit over this product line and would like to know how to join the suit. We are so far out in the woods that we will not get our new washer / dryer until some 2 weeks out from our purchase. We have spent nearly $3,000 since 2008 on washer dryers, an average of $1,000 a year.

Food stored next to the ice dispenser freezes. Freezer floor builds up with 1 1/2 to 2 of ice every couple of weeks, door wont close and water leaks on floor.