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Maytag Dryer Model OBX MED7230HC
Maytag - 7.4 Cu. Ft. Smart Electric Dryer with Steam and Extra Power Button - Metallic Slate
One push of the Extra Power button on Maytag heavy-duty dryers boosts drying power on any cycle by extending time, heat, and tumbling. Commercial-grade dryer technology ensures it's built to last, while optional smart electric dryer features such as remote start and cycle notifications help you stay in control and efficiently manage laundry from anywhere.
Manufacturer: Maytag
MODEL: OBX MED7230HC
MSRP: $1124.99 USD
Maytag Dryer Model OBX MED7230HC Error Codes
CODE: PF
PROBLEM: Power failure
FIX: A power failure occurred while the dryer was running. Press Start to continue the cycle or press Stop to clear the display. If this code frequently appears, check the power cord and replace it if it's damaged.
CODE: F-01
PROBLEM: Main electronic control board failure
FIX: Unplug the dryer for 5 minutes and the plug the dryer back in. If the code reappears, replace the main electronic control board.
CODE: F-02
PROBLEM: User interface keypad failure
FIX: A stuck button on the user interface control board causes this code. If you can't free the stuck key, replace the user interface control board.
CODE: F-22
PROBLEM: Exhaust thermistor failure
FIX: Unplug the dryer. Check the resistance of the exhaust thermistor (temperature sensor). It should measure about 10,000 ohms at room temperature. If the thermistor is defective, replace it.
CODE: F-23
PROBLEM: Exhaust thermistor failure
FIX: Unplug the dryer. Check the resistance of the exhaust thermistor (temperature sensor). It should measure about 10,000 ohms at room temperature. If the thermistor is defective, replace it.
CODE: F-26
PROBLEM: Drive motor failure
FIX: Unplug the dryer. Check the wiring connections between the main electronic control board and the drive motor. If the wiring connections are sound, replace the drive motor.
CODE: F-28
PROBLEM: Moisture sensor failure
FIX: Check the wiring harness connections between the moisture sensor and the main electronic control board. If the wiring connections are sound, replace the moisture sensor.
CODE: F29
PROBLEM: Moisture sensor failure
FIX: Check the wiring harness connections between the moisture sensor and the main electronic control board. If the wiring connections are sound, replace the moisture sensor.
Related Error Code Pages:
Maytag Refrigerator Error Codes, Maytag Range Error Codes, Maytag Washer Error Codes, Maytag Dryer Error Codes, Maytag Microwave Error Codes, Maytag Dishwasher Error Codes,
Related Troubleshooting Pages:
Maytag Refrigerator Troubleshooting, Maytag Range Troubleshooting, Maytag Washer Troubleshooting, Maytag Dryer Troubleshooting, Maytag Microwave Troubleshooting, Maytag Dishwasher Troubleshooting,
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Related Parts Pages:
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Maytag Dryer Model OBX MED7230HC
The washer is so loud it can be heard all over my home (my home is 2700 sq.). It sounds like metal to metal grinding. I was told thats how the run and the first bit of water isnt enough to even wet the clothes. Id never buy another one (even though this is my 3rd Maytag washer. Im 78 yrs.old).
I bought this Maytag MCT washer and dryer set brand new from Lowes October 31st, 2016. When I washed the first load it made so much noise I thought it was broken. Called Lowes and they said it is just noisier than the older ones. This is the water/load sensing model, supposed to be great. I am usually here by myself, so at most I wash one load of clothes a week. I have a queen size mattress pad in there washing right now. This pad fills up the drum pretty much, I have it on deep water but that only gives me maybe 1/4 of the drum that has water in it. The pad is wet from wicking, NOT from the water covering it. How is this supposed to clean anything when the water is not covering the items?When it spins out, it gets off balance easily. The manual says to not worry about balancing load as you put it in there, but doesnt make any sense to just cram on one side as the water isnt going to float the cloth around to balance. The settings for Bulky does nothing more than the setting for Deep Water, you still do not get enough water to wash your clothes.It also does not do any good to add fabric softener to the machine, as it seems to just take it all out, you cannot smell any fabric softener on your laundry when you are transferring it to the dryer. And the laundry when dry isnt soft like it was with the old machines. I will be 62 in December 2017. My parents always had Maytags, never a problem. This is the 4th set of Maytags I have had. And bought a set for my daughter in 2013 also. And this by far is the worst. Their quality is completely gone now. Nothing but cheap made products that are predestined to fail. Friend across the street said she had looked at this set when she was in market to get a new set. She has an friend who works on appliances and who works for stores selling these models and he told her, they were not worth buying. Wish I had known that. Do not waste your money.
You cannot go wrong with Maytag, even if there were issues they are reliable in repair, and parts are available so you arent forced to purchase new like some technology. I have been pleased with the front load washer dryer since 1998.
Maytag wall oven Model# MEW7530AB01 - We ordered this oven from Home Depot on Aug. 28/13. It was delivered on Sept.7/13. After a self clean cycle, the oven failed on Sept. 24/13. It was repaired on Oct. 23/13. Parts come from U.S. Im in Canada. Part # W10545255. It hadnt cleaned completely so I used the self clean mode again on Oct. 24/13. Oven failed. Fixed again on Nov. 15/13. Same part. Tested self clean again. Oven failed. Repairman fixed a different part. Thermostat #4449751. Oven still not working, had to order the front fuse again. Part # W10545255. Fixed Nov.19/13. Failed again Nov. 19/13. After not having a working oven for so long, Maytag finally agreed to send a new one. It arrived Dec.5/13. Tried cleaning cycle just to make sure. Oven failed. Same part. Called Maytag, told them I just wanted my money back. They refused. They would only repair. I agreed to have a repairman from another company come out. I told Maytag what part it was. They sent the repairman out on Dec. 19/13 with the wrong part. I called Home Depot a second time. I had called them after I talked to Maytag. This time Home Depot said they would take back the oven once it was repaired and I could have a store credit towards another brand. The repairman fixed the oven on Jan.9/14. Home Depot picked up the oven and replaced it with a GE and I love it.The part failing is a fuse in the top of the oven right at the front. Both repairman noted that a lot of heat is in this area during a self clean. When two ovens are having the same problem, I come to the conclusion that it is a design flaw and should be recalled. I only talked to one person at Maytag who was polite on the phone. That was the woman that got me the new oven. Everyone else was rude and hostile. I was even asked why I would clean a new oven. My experience was not a pleasant one at all. I wont be buying any products made buy the Whirlpool Corp. again.
Before putting clothes in dryer you have to untangle them. Sweaters and even t-shirts become stretched beyond help. Clothes smell like mildew if you leave them in the washer even just a couple of hours. Im 50 and had a few washer/dryers and these take the cake. Ive used the washing machine cleaner/refresher (something I have never done on washers in the past) and still a mildew smell. The dryer has lint on both sides of the lint screen. And as stated before if you dont untangle your clothes they come out in a big knot, partially un-dried & very wrinkled. The lint on both sides of the screen concern me - Ive never had a dryer do that before. Its not much lint on one side but enough to think something is not right.
This so called high efficiency washing machine, and others like it are absolutely awful. They do not properly clean clothes. I frequently have to put loads of clothes through two or even three times in order to get things cleaned properly which our old washer did easily in one wash. That is the exact opposite of efficient. It is so bad that it actually borders on being a genuine scam. Do not buy! Huge waste of money.
We purchased a Maytag Jet Clean Plus in August of 2013. Within 8 months the control panel stopped working. Though it was replaced by one of their technicians it now after 9 months is broke again. How can this be such a crappy product??? Over 800 dollars for a dishwasher to have to go out twice in less than 2 yrs is just wrong. The company needs to stand behind their products!!! I will never buy Maytag again and will advise anyone looking to not waste their money!!! VERY DISAPPOINTED!!!
I renovated my kitchen 3 years ago. I decided on purchasing new appliances which included refrigerator, dishwasher, microwave, range, washer and dryer, all of which I got from Maytag. Of course they were always known for dependability but apparently they were not! What happened to this American product? In the last 3 years, I have had my refrigerator (**) serviced 4 times for the same problem. Each time servicing has been a nightmare at the hands of AE service, Preway service and of course at the helm of my nightmare Maytag Customer service. The first mistake I made was purchasing Maytag products followed by the second mistake of purchasing Maytag service contracts. I now have a refrigerator that is not working, waiting on parts since end of august. When I called Maytag customer service, they confirmed the parts were not available and recommended I go online and try to find the part! This added insult to injury. Today, Preway service finally came to install my parts and upon technician’s arrival he opens the part box and realizes he ordered an ice tray cover, when he should have ordered an Interface Control Board. Maytag continues to have their products serviced by incompetent companies and appears to have no interest in keeping you as a customer after you purchase, whatever happen to the dependable people?Maytag had built their reputation on reliable products and dependable service, what happened to this American Made appliance? Here is a prime example of what happened, and why companies like LG and Samsung are gaining more and more customers every day. The best advice I can give someone is avoid Maytag. By the way, I forgot to mention I have 2 small children ages 3 and 4 and Maytag is not concerned about how I would provide food for them with a refrigerator that does not work. Shame! This is not what I expected from what I thought was a reliable company.
I am angry at my Maytag! It sprays water on clothes that is not enough to soak them or let the detergent to be dissolved especially for towels. Hopelessly, I Hand Wash my towels, rinse in tub then just put them in the machine to spin. BAD BAD :( :( Is it possible to increase the water amount?
Model MFT2776FE200 worst purchase of my life! We purchased the Maytag French Door Refrigerator last year. Within a few months, freezer failed and we had to have a retrofit done. Less than one year it has failed again. No refrig for over one month and still no parts. Hundreds of dollars of wasted food and I’m asked by Maytag Service if I have an extended Warranty. I didn’t realized that a new refrig needed to have an extended warranty. Will NEVER purchase another Maytag product again. We are devastated that spending 3k on a fridge means you might as well throw your money to the wind.
Purchased a new Maytag dishwasher just under 1 year ago. After a 5 months it started not working. We called the dealer - who gave us a number to call because it was under warranty. We called the number and it took days to get someone to look at it and not fix it. It needed a new part. Its been over a week now and we havent heard anything, and still no working dishwasher. Our last two dishwashers lasted over 18 years. Kenmore and Whirlpool, never had any issues. This is our first Maytag. Service has been snail pace slow. Dont buy a Maytag dishwasher unless you want to spend your life washing dishes.
I moved into an apartment home in June 2016. My apartment was furnished with all new appliances. The washer & dryer were purchased in May 2016. I live alone so on average I do 1 load of laundry per week. In November I noticed paint peeling on the inside of the dryer drum. Each time I use the dryer more paint peels. I contacted Maytag because I figured the dryer was still under some type of warranty. They sent out a technician only to tell me this was a cosmetic problem and cosmetic problems are not covered under the 10 year warranty. I would need an authorization code from Maytag if it was covered under warranty.Again, I contacted Maytag and now they want to send another technician for a second opinion. I dont feel this is cosmetic because the dryer is only 6 months old and already the paint is peeling. I feel this is a product defect because this type of problem shouldnt happen on a new appliance. I have scheduled an appointment for a second opinion and if he says its cosmetic then I have to pay out of pocket for the repairs to fix the problem. I thought Maytag stood by their product and customer satisfaction was a top priority. I guess I was wrong.
Maytag model MBF1958XEQ1 frost build up and ice build up bottom freezer 2011 model. Recently refrigerator not able to stay cold. Contacted Associated Service Corp. because my fridge had a ten year warranty on the compressor only. It cost me $377 dollars to have a service tech change the circuit board and remove a rubber drain valve that was blocking the excess water drain to the evaporator tray. It is working well now but will keep looking for ice build up.
A refrigerator we have had for just two years has been leaking water from the freezer and damaged our hardwood floor. We thought it was someone dropping ice or leaving the freezer drawer open but no, there is an admitted problem with the mechanism. No coverage from Maytag for the cost of fixing THEIR MISTAKE. The company doesnt seem to care. Got the run around from their management.
Maytag model #MDB6949SC, purchased Feb 22, 2015. In early May plastic parts from the top rack wheel assembly broke. Assembly unit replaced at no cost through the 1 year warranty. (cost = time and effort to arrange replacement with repair person). Same parts broke again in November - replaced at no cost again under warranty. Warranty expires in two months. If past performance indicates future performance, this part will need replacing twice a year at ~$140 per visit or $280 per year. Not a good thing. Called Whirlpool and with several calls and emails. They offered an extension of a year on the warranty. I think using plastic for this wheel assembly unit is a design flaw. Would not recommend this dishwasher.
Front load washer is four years old. Approximately two years after owning the washing machine it started burning and ripping our clothes. Maytag sent someone out to repair at no cost. The problem stopped. However, approximately two years later it is happening all over again. Thus, there is either a deficiency in the Maytag product or the repair has failed. Maytag will only repair at our cost. True, the washer is four years old but the same problem keeps happening. Plus, that is not a long time in the life of a washing machine. The customer should not be held responsible for a recurring problem with their product. The front load washer and dryer were very expensive. We will NEVER buy Maytag and we will continue to share our disappointment to whoever will listen. It is shameful that Maytag says they stand by their product but when its put to the test Maytag completely fail. Double thumbs down for Maytag and customer service!!!
I am also frustrated with Maytag for the same exact problem... The control panel and the dishwasher not working just after our year warranty went out. I purchased this product because we had a good experience with a Maytag Dishwasher lasting about 20 years, only to get fooled that the quality is not there any longer. This seems like BAD business on Maytag, Whirlpool, and Home Depot! How can we get an official complaint to someone who can fix this? Another example of big businesses that do not care to take care of customers! Why would a company like Home Depot continue to support this business!!
I have only had this machine a few months and am completely dissatisfied. It sounds like a jet taking off and uses so little water. The clothing does not come clean and wrinkles are close to impossible to iron out.
I purchased a Maytag MDB7749AWW dishwasher in March of 2012. The electronic control on this unit failed in June of 2013 (3 months out of warranty). I have been trying to get a replacement part for over a month; the part is on backorder and unavailable. Whirlpool is unable to tell me when the part will be available. So, I have had no dishwasher for over a month and have no idea when, or if it will be repairable. Additionally this part is $150.00 and another $75.00 to have it changed. So it is going to cost me $225.00 to repair a 15 month old dishwasher that I paid $450.00 for. I have received ZERO support from Whirlpool. They told me today, 7-31-13, that the part is still unavailable and they will notify me in 3-6 business days as to if they can find a part. After seeing all the issues other people have had with this part, Whirlpools total lack of concern or support for the consumer and the cost issue it makes no sense to repair this unit only to see it fail again in a year or so. Basically I have a $450.00 boat anchor. The retailer purchased it from feels bad and is offering me another manufactures machine at a reduced price. Maytag has refused to do anything for me. I will never buy another Whirlpool / Maytag item again and I do intend to add my name to the pending class action suit.
I purchased the subject Maytag washer (MHWE201YW-3.5 CU FT WHT FRNT LD WSHR) from Home Depot in December of 2012. I got exactly 1 year of use and then the washer stopped working. I called the Home Depot repair person who came and repaired the unit. The repair lasted two weeks and the washer stopped working again. Because the unit was no longer under its 1-yr warranty the Home Depot repair person was not available for repair. Another independent Maytag repair person came and evaluated to problem. He said the computer which is located on the motor was no good and to the tune of over $400.00 (parts and labor) a new motor was purchased and installed. It lasted two months and it quit working again. After several months I was finally able to contact the original Home Depot repair person for one visit. He said he would check the code message and get back to me. I never heard from him again. I have been taking my laundry to the laundromat ever since and it is getting expensive. I dont want to spend another $400 on this machine as it will only break again. What do you recommend?
We bought a Maytag washer and dryer in April 2012. A few weeks ago the washer while it was spinning out, it sounded like it was metal on metal. Sears came out and said the transmission and the tub had to be replaced and the tub was created to the transmission. My husband and the only ones living in home and I sort my clothes, so I dont have big loads. I contacted Maytag, their answer was its out of warranty so we are not going to do anything for you. Anyone who buys a Maytag Washer, watch out what youre getting.
Washer gets out off balance too easily. If I put in a couple of towels, it will almost invariably stop part way through the wash cycle. I was told you have a great washer! Its the last of the two-belt Maytags! My reaction: so what?
We purchased our Maytag Elite dryer almost a year ago. Began to have problems with it several weeks ago. We first tried to correct the problem through the store where we purchased it. After three failed service repair visits the technician recommended we call Maytag directly. We did. Another service appointment was set up. The repair guy determined there was nothing wrong with our dryer (?? It wasnt drying on one of the heat settings!!) but said he would come back and replace the front sensors anyway. After he left I called Maytag again. Explained why I was frustrated. I was told that since the repair guy said nothing was wrong with the dryer there was nothing further they could do for me. Further attempts at repair had to be at my expense. I was incredulous to say the least. The dryer doesnt function properly on the normal heat setting, but because the repair guy cant find the cause I am therefore just out of luck?I will never, ever purchase another Maytag product. I am shocked that they will not stand behind a product that is still under warranty. After only 11 months of use I am stuck with a dryer that will only dry on high heat?! How can a single service visit by their repair guy (whom is on their payroll) be the final say? No second opinion? Is he infallible? Simply unbelievable.
Theres always a problem with this thing. It doesnt clean the clothes, its always off balance, and now it leaks from the bottom side of the machine in the clean washer cycle. Its only 2 1/2 years old. Should of listened to the guy who fixed my old machine. Dont get a Maytag!
This model MGR5875QDW range is very difficult to use. When you press broil for instance, the display says set. There is absolutely no indication of how to set. Therefore, no broil. The same thing happens when you try to use the clean function. It is virtually impossible to use the control panel; it is just too difficult. Therefore, most of the functions are not usable.The kicker though is that the handle comes off. During the extended warranty period, a technician came out and fixed it. The toughest part of this job is to get the oven door back on. I tried for 2 hours everything I could think of. Then, I got an idea to use Maytags live chat. They told me that I would have to call for service and pay for a service call to get the door back on. I told them that their clean cycle is too painful to use, so I am assuming I am not the only one who has removed the door to clean the oven. Pay for a service call every time I want to clean my oven or fix their defective handle design because the handle falls off every 2 years? That is not acceptable.
I purchased my Maytag and Im not happy. There is agitator in center and it seems to always tangle up my clothes and has torn several garments. And there is no fabric softener compartment but there is the one for bleach. If I had to do over again I would have several compartments for bleach and softener, and no agitator in center. But I made the purchase and it does clean the clothes but they usually in a ball when and tangled when complete.
I purchased a Maytag dryer #MEDB400VQ for $715.48 along with a 5-year warranty for $119.99 on March 30/2012. Since then, the dryer has broken six times. Our warranty stated that after it breaks 3 times, we would get a new dryer. All claims for a new dryer have been denied. The dryer is still broken, going on 10 days, only to find out that parts needed are on back order for two more weeks. This is unacceptable! I will never ever buy a Maytag again and will tell all family and friends my story so they do not purchase a Maytag and go through the hell that Maytag has put my family of five through!
We have a similar problem to the others who gave reviews on their still NEW Maytag refrigerators. Ours isnt even four years old and several weeks ago we started smelling a chemical odor which then permeated all of our food in the refrigerator and freezer. We didnt buy the extended warranty because we have owned a few refrigerators and all have lasted just fine for 15+ years with no problems. So I called Maytag. They said for a charge of $369.95 they would schedule a repair and would cover the service call, parts and repair and provide an 12 month warranty. If the service call results in an inability to repair the refrigerator, they will refund the full amount of $369.95. So I asked if Maytag would then replace the refrigerator, and the rep said we have to start with the service call before they would discuss any type of refund or replacement. Im angry and disappointed in Maytag. Its a good thing we have a spare refrigerator in our basement. What a hassle! Weve already had to throw away over $100 in food that picked up that horrible odor. Shame on Maytag!
Bought this Maytag Bravos Washer online from Lowe’s in the holiday season of December 2017 because my previous Maytag HE washer broke after 17 years. I have had nothing but issues with this washer right from the start. The clothes do not come clean as I find myself putting them through the wash cycle two or three times to have them washed and come somewhat clean. The clothes come out soaking wet that I have to put them through the rinse and spin cycle at least one or two more times. I called Lowe’s to complain about this washer and they said they only have a 30 day return policy and they would be happy to call for service for me. I told them it didn’t work from the start but they didn’t care. So now, sadly, I have a repairman coming this week to fix my new washer, And hopefully he can fix it that I can use it and it can properly wash clothes. I wish I would have her read the reviews on Consumer Affairs about this washer before purchasing this Maytag. Not happy with Maytag. I would have never bought it and bought a different brand. Codes appear on the face of the washer better. Nowhere in the manual that I had to personally download myself because it didn’t come with one. And oh did I mention that I need a step ladder to reach into the bottom of the tub? This washer should come yellow because it is definitely a lemon!
The Maytag Bravos washing machine may well be the worst appliance available for purchase. Sure it is a high efficiency machine that saves on water -- the clothes are often still dry when the complete cycle is finished. Many times there is still soap residue on the clothes. Forget cleaning anything with any amount of dirt on it because it seems as though items are even more filthy after washing them. I have tried everything the company advised and still my clothes are not clean. My advice... please do not purchase this machine. You would be better off taking your clothes to a river and beating them on a rock. #wearingdirtyclothesforever
I purchased a dryer model med7500yw not even a year ago and the heating element has failed four times causing a lint fire and my clothes are burned and melted. Maytag only wants to keep servicing the dryer and not refund me my money. I asked the representative who claimed to be a supervisor would she feel safe with the dryer in her home and her rude remark was this is not about me and because the service was done back in November and now its January it will need to be serviced yet again. I am losing time from work and the repair men are rude and ignorant.
I have a Maytag Performa washing machine (model no. PAVT234AWW) and called the Maytag parts department to order a plastic pulley for the main drive motor. I was told I would have to purchase the 189 dollar motor just to get the plastic pulley. After two days web searching and calling local appliance stores I found that Whirlpool who uses the same drive motor sells the pulley (part no. 21001108) for 9 dollars. The Whirlpool pulley is even made out of stronger plastic. I just wonder how many Maytag customers have had to purchase a drive motor like I was told I had to by Maytag just to fix a 9 dollar pulley. I got lucky and my problem was solved, but only because a local store happened to have this particular problem so frequently that they were able to help me out when Maytag should be the ones helping out their customers better. Thank you for your time.
Maytag Performa Side by Side fridge PSD262LHEB door handle pulled off for the second time since purchase but this time, the handle knocked over a pot of hot water on me. I am just relieved that I have no small children anymore. I would consider this very dangerous in any household. The first time, it was covered under warranty along with the broken ice maker. The repairman stated that he had replaced many handles and due to design flaw, they would not last long.
We bought a Maytag dishwasher on 9/22/2012. Model number MDB7759SAB. Within the past couple of months, it has been very temperamental. The control panel started beeping continuously and some of the functions wouldnt work anymore while others continued to work too well; in that the dishwasher on occasion would rewash several times without anyone starting the machine again. The dishwasher also started leaking water... As of yesterday, the dishwasher control panel stopped responding and then out of the blue, the dishwasher turned itself on in the middle of the night! We called customer service and they said they could send a repairman out for around $89 and then we would have to pay for the parts needed and the cost of labor. After reading many reviews sounding exactly the same as mine, my husband and I are against repairing this lousy machine. Its absolutely ridiculous for a dishwasher to quit unexpectedly like this. Our question now is, which brand to purchase for our next dishwasher? No more junk please!!
We purchased our double free standing gas range about 6 years ago. Our top oven went out about 4 years after purchase. We purchased the extended warranty from Sears and it was fixed at no charge. About a year later, the top oven would not work again. We called Sears, our warranty was up so it would be a repair that we would have to pay for. We decided to go with the Maytag repair service since it is a Maytag appliance and we had to pay anyway. The repairman came in and said that the top box that holds the electronic in it had fried wires and it would have to be replaced. So for $480, he could replace it. It was more than likely caused by a power surge. I just read that this also coincidentally happened to someone else so I find this cause to ask more questions. I also note that the top of the oven behind the burners where there is some sort of vent gets extremely hot (I accidentally touched it and had a blister the next day) when the oven is being operated. This is directly under the box that holds the electronic components. I would think that may have something to do with the wires frying since it is that hot directly below the panel. Could this be a defect in the building of the stove? Has anyone else had this instance beside the one person that I read about on your website?
At two different times today I was left on hold for thirty minutes each. I was told the compressor only had a year warranty on it, cant do anything about it. I then went online to Maytag web page and it read only on compressor the warranty had ten years. I called them after a very long wait and was told that was just started with the ten year warranty. I have owned many different refrigerators never heard of compressor only lasting 5 years. The serviceman who came out to tell me compressor was bad said the name Maytag used to stand for something but now stands for junk. Worse customer service, worse product.
Just dont get clothes clean like the old agitators. Doesnt matter what brand you decide to get I guess. Had Samsung front loader before and was disappointed in that brand as well. Thought them both to be good buys... But miss my really washed clothes!
I bought a Maytag dishwasher in April 2012. The electronic control panel failed in October 2013. Repair quote was $250, and there is no guarantee that the new control panel will not suffer the same consequences. My research has revealed that this is a very common problem with the dishwasher experienced by a large amount of owners, all about at the 18-month mark. I contacted the company and was chastised for not purchasing the extended warranty and was basically told, Too bad so sad. Buyer beware, do your research before you purchase this appliance. I will never buy a Maytag appliance, or any brand associated with the Maytag name.
I purchased this five-burner gas stove two years ago. I have this stove repaired three times. The first and second problem with the stove is when I turned on the oven, it would never click on. This was a month after I purchased the stove. They sent someone over to correct the problem and that did not work. The third time someone came. He changed something in the oven and it started to work. After that, I continue to have trouble with the oven. When I have the top eyes on, the oven will not work. When I only turn on the oven, it will go to 350 only. It will cook for an half hour and then cut off. I smell gas in my house and my food is smelling like gas. I have stop using the oven. I did not purchase a stove to not use the oven. This is totally ridiculous!!! I am tired of this situation. Maytag needs to recall these ovens, so I can purchase an oven that works. I have thrown food away because it smells like gas - because the oven will cut off in the middle of cooking. I am very tired of this situation and when you call Maytag, their customer service is terrible. I will never buy Maytags products again. Please help.
Bought a new Bravo washer and gas dryer; Dryer model mgdb980bg. Bought it September 2013. I have had nothing but problems. The dryer would run for 10 minutes then shut off saying check lint trap. Then once it started going again, it close were even damp. It wouldnt sense so it wouldnt start. Finally it got to the point where I couldnt get my dryer working so I phone repair place. The guy came out and set the temperature. Gauges or sensors were off by over 20 degrees as well our entire starter motor was shot. That was over a month ago and we are still waiting for a part that is apparently back ordered. I call today and they said its a faulty dryer and it could take anywhere from a week to two months to get the part. I am requesting a new dryer.
I bought a Maytag Centennial Commercial washer, 3.8 cubic feet, Model # MVWC425BW on September 17, 2014. My clothes were never clean and barely wet. The machine took almost 2 hours to do a load of clothes and they werent even clean! I bought the 3-year extended warranty through Lowe’s. Three years and 8 days later the machine stopped working. Serviceman came out and told me the washer was fatally wounded. He said the transmission failed. He also told me the replacement part would be $400.00 and that it wasnt worth it. He said these machines are junk and Maytag has had all kinds of issues with them. So Maytag knows these machines fail and yet do nothing for their consumers. Maytag, you will only ride on your name for so long; consumers are catching on. Maybe back in my Moms day you were the go-to brand but Im afraid that ship has sailed. Ive always gone with Maytag but now I question that choice. I came on Consumer Affairs page to see what brand I could buy other than Maytag. Seems Kenmore gets high marks.
I have had my washer and dryer for 14 months and from day one, my washer eats holes in my clothes. It is always the bottom center front of my shirts. I complained about this and was told it was my clothes. They were either old, or the type of fabric, or too much bleach, etc. etc. Everything was wrong with myclothes except the washer. I purchased a new shirt and washed it without ever had worn it, and when I took it out of the washer, it has holes in the front. NOW YOU TELL ME that is the shirt and not the washer. I have used Maytag for the past 40 years and I never had any problems with the old Maytag washers. This new Bravos is a piece of junk and I am sorry I ever purchased it. I will never buy another Maytag product.
I, too, am absolutely done with ANYthing Maytag. We purchased our Maytag microwave model MMV4205DS-1 in January of 2016. Within the first year we experienced occasional open/close door issues due to the faulty door latch switches. Now it happens virtually all of the time. The ten year warranty is a joke; it is just a come-on designed to deliver a false sense of security that Maytag will indeed stand behind their worthless products when in fact they wont. I am so disgusted with them.
Purchased a new Maytag dishwasher three years ago. After having it for one year the panel box no longer worked. Had to pay $300.00 to repair. Now half way through washing the dishes again no water will go into the machine. Only the first part of the cycle. I am sure it is going to be the panel box after reading other peoples problems with this machine. I will not pay to have it fixed this time. I will have to buy a new dishwasher. I will never purchase a Maytag product ever again. I have lived in my home for 40 years and never had a problem with any appliances. This would have been my third dishwasher in 40 years and as you can see it has not even lasted 4 years. I will inform my friends to stay away from Maytag.
Oven is not even 2 yrs old but, the bottom oven floor lining is crackled & flaking. Although they say the cavity is covered under the 10 yr warranty, they say its not covered. Basically told me theres nothing they can do for it. I bought all Maytag appliances for my new home because they claim they stand behind their product. The 10 yr plaques on the appliances are a joke. So disappoint.
We spent over $1,200 on a Maytag washer on 12/2015 and it did not work properly. The door got locked, had a couple loads moldy because we could not get it open. Didnt drain either. Maytag had someone come look at it 3 times and it still didnt work. Called Maytag and now they told me that they cant do anything about it because is not under their 1 year guarantee. And of course they are very sorry for my unfortunate inconvenience. I thought they had a good honest reputation but... Im just disappointed!
This is in reference to Maytag washer MVW7232HW0 that broke after 5 months. Maytag sent a technician out who claimed we needed to replace 3 parts. We waited almost a month for the parts to come in just to have the technician say that didnt fix the problem. We have been waiting a 1.5 months for a resolution with nothing in sight. Now we have to either way another TWO months for another part, buy a new washer and get refunded for the old one (but WE would be responsible for the almost $300 price difference it now is), or wait for a new washer to come in stock and Maytag will replace it. However according to them there are no washers in stock for the foreseeable future. This company has been a joke to deal with. I have everything recorded and will take this further.
I purchased a new Maytag microwave from Lowes barely two years ago. The inner door frame is coming apart which makes the handle to open slack which means the microwave does not operate correctly because you have to open & close several times. I called Maytag. They said the one year warranty is over. Furthermore one of their authorize dealers want $200 for labor, parts is separate. I said I can purchase a new microwave for less which I intend to do but never MAYTAG again.
We purchased a front-load Maytag washing machine (Model MHW3505FW1) two years ago this month. When the machine is empty, we always leave to door open. We dont allow clothes to stay in it for long, never for more than a day (the load is usually changed as soon as the cycle is over). Right now, the rubber seal on the front has tons of black mold on it, and when I lift the seal to look underneath, its way worse. There have been many problems like this reported on front-loaders. Wish Id known! Maytag will not send a replacement seal.
We have a Maytag Neptune washer we purchased new in 2001. The Neptune was useless on My mechanic clothes, but good for delicates and blankets so we have an old style washer to clean my regular clothes. The Neptune was at work on a blanket when we smelled it burning. With it unplugged, I got around to investigating the situation and found the motor control was shorted and burned. I tried calling Maytag. I was asking about an upgraded part or recall. They didnt want to help. The representative was condescending and after I listened to her attitude, she said someone would be in touch. NOTHING. Now I see these suits and I guess I understand. My house could have burned down - they dont care. Maytag is garbage and Im sorry I ever thought otherwise.
I love this washer. You can fill all the way or energy setting but either way it does the job. I paid 1200 for a Whirlpool. it was broken within 6 moand couldnt get service repair. With the Maytag it was on sale for 550 cash. It stop spinning. I called for service. They were there in 2 days on time and 20 minutes it was working. It was a needle stopped it. Just reprogrammed and wa-lah!
Our washer ran great until last week. Had repairman in. User interface died after 18 months use. $250 for the part plus labor. This is a $1000 washer. Buyer beware. Maytag is just another name for any washer in the Whirlpool lineup. Uses the same parts. Has the same issues. Should have bought a Speed Queen.
We purchased our Maytag Bravos just under two years ago. Over the past month or so, we noticed the spin cycle was getting louder and louder. Today we had the service man come out. He informed us that our 2-year-old machine will require new bearings and a new basket, which equates to over $700 in repairs. The repairman said he has seen more and more of this with these high efficiency washers. He suggested that anyone buying these new washers be sure to buy the extended warranty.I for one am completely disappointed that one can spend that much money for a washer with a two-year shelf life. I personally think this is planned obsolescence created by the manufacturers. The serviceman also said the LG versions of these washers have a large increase in electronic problems. Be warned, we have very few choices these days so buyers beware.
My home has all Maytag appliances, all just over 2.5 years and I have had no issues with any of the other equipment excepting the fridge. The fridge itself works very well when it does, but some things are just wrong/flawed with the French door fridge.1. The Evaporator mechanism is flawed and keeps accumulating frost over the Thermistor sensor, which in turn shuts off the fan and the fridge itself stops cooling rendering all the produce bad within hours of purchase. The freezer and icemaker works fine during this time. The first time a tech came in during Warranty period and put come Aluminum foil over the thermostat and zip tied it and told us that the issue is resolved. Fast forward 18 months or so, same issue. This time they want to replace all parts since the last time it did not fix it. How convenient isnt it? So now I have to shell 500 plus bucks to solve what was not fixed the last time. Flawed design is all it is; do not purchase any of the French door fridge from Maytag/Whirlpool or be prepared to buy an extended warranty and a down fridge every 12-15 months at the minimum. In my case shell out 500 bucks every 15 months I guess.2. Sloppy icemaker: Ever heard of an icemaker that thinks and drops 4-5 cubes when requested and thinks again before giving another 4-5 cubes? We see it all the time at Soda fountains. This is what to expect off a Maytag ice maker. And lord knows if you have guests, they will run through the batch of ice by the very first meal and then the princess ice maker needs 12 hours to make another batch of ice.3. Noisy fridge: Ever heard a noisy fridge in a very quiet home? This Fridge excels at that. Just about the time it shuts off the compressor, boom it goes on again.
My Maytag MDB7749SAW0 Dishwasher starting acting up after around the first year. The lights on the Control Panel began to flash uncontrollably and it will run all day while I am at work. I called Maytag and they were nice but did not repair it because the warranty just ran out. The person on the phone said that it is a common problem with knob-less dishwashers, the humidity causes problems with the control panel. The cost to repair was over $300 to replace the control panel.
Maytag products are a waste of money! I purchased a Maytag Front Load Washer a couple of years ago during the Cash for Clunkers rebate where we were asked to give up our reliable machines for so called energy efficient new models. After spending over $1,000 on this fancy front load machine and having it installed, I go to use it the first time and it won’t work. It took me a month to get someone to come and repair the bad board on it. I then started to use it and after a year, the thing started making a horrible loud noise. I called the repair folks and they told me it is out of warranty. I called a local repair guy who told me that the drum is shot and that it will cost $700 to repair. So I got a total of 10 months of use out of this stupid thing. Thats $100 a month to do my laundry! I would be better of dry cleaning! I have searched the web and see that this is a common issue and that Maytag refuses to make this right. Well, I can choose to never buy a Maytag again. I hope that others will heed our advice and do the same.
I bought the Maytag Bravos XL 5.3 washer because it was advertised to conserve water and it was a good brand, but it was a horrible mistake to buy this washer. The washer barely uses any water to clean properly and it hardly moves any of the clothing. The only thing that does move is the clothes at the bottom while the clothes on the top stays still. After using it for a day, I decided to return it back to Home Depot where I bought it, but they did not accept it and told me to call Maytag to return it. I called and the person who answered gave me different numbers to call. After going through ten different numbers, I finally received someone that could help me and they told me that I could not return the washer. They told me that the only way to return it was if there was a mechanical problem with the washer. It is extremely frustrating because I paid over $800 on this washer and now Im stuck with this garbage because I cant return it. I recommend everyone to not buy this washer otherwise youll get the same problems I am getting. I have to manually stop the washer and move the clothes by hand.
In May of 2009, my husband and I bought a new Maytag refrigerator side-by-side, model MSD-2572VEW. The day we bought it, pieces started breaking. The shelves started cracking, and now they are completely falling apart. There are also cracks in the inside walls of the refrigerator. Every single door shelf, inside shelf and wall is falling apart. I have fixed the ice-maker myself several times. I am now going to design and build some new shelves so that we can get as much use out if it as possible before it is unusable. I am angry that a company can make such a horrible product and not have to take responsibility. If my employer ever provided a client anything but the best, we would all be out a job.
Purchased my microwave in 2005 and seldom used it. However in the last few months, the halogen light which lights up the range surface has been flickering. When I asked an electrician doing other work around my house to repair it, he discovered that the halogen light is attached with a dual pin socket which is plastic. When the halogen light gets overheated (and halogen produces alight of heat) it melts the plastic. It has already melted some of the plastic socket. When it fails to operate, I will have to repair the light socket which will be very expensive or buy a new microwave. This microwave cost $800 or more because it offered convection cooking which I have seldom used.This is what is presumed quality appliance? Plus I added the cost of an extended warranty.
Purchased washer last Nov. It broke over month ago, tub cracked and would no longer spin. The part took month to get. Same day was repaired. It broke again after 2nd load of wash with the same issue. I want a buy out or a different washer. It also tangled the clothes. Model no WET4027HW0 Purchased from Lowes which had good service.
After only 2 years my microwave stopped working. Now I can purchase a new warranty which is just as much as a new microwave, have somebody come out and fix it, or pay a service charge which is just under $100 and does not include labor and parts. I figured out now why nobody calls the Maytag repairman. We cant afford it!
I bought a Maytag washer 1 year and 1 month ago (MVWB835DW1), Hated this washer since day one. It does not wash clothes very well, does not even cover them fully with water. The mini agitator at the bottom does not move he close it just spins on the bottom of them. Now it started making a very high pitch squeal when it spins and of course it is one month past the manufacture warranty so I call a repairman and the first thing he says to me is Im sorry for your purchase, it was a bad one and it will cost me 600$ to repair because the bearing is bad. And my bad for not getting an extended warranty but I have never had a washing machine work this bad and break within the first 13 month of owning it??? Lesson learned I guess!
Model MBF 2258XEW3. I am very annoyed with this fridge. Never will buy a Maytag again. I went to this site to see what the problem with my fridge was and read that I am not the only one with this problem. From the beginning it never worked right. Often the food in the fridge got ice crystals in them so I had to up the temp. This made the freezer not cold enough so I had to lower the temp again. This is a constant affair. Now the bottom of the freezer is collecting an ice sheet or a water bath that has to be removed every other day so that it doesnt built up or leak out. Will have to buy a new fridge. But now I am worried that I might buy another lemon.
My experience over the past 2 years with my top loading Maytag washer is echoed in almost every review here. 1. Not enough water to clean the clothes 2. Clothes come out still dirty and covered with detergent 3. Barely agitates 4. Repeated repairs for leaking and computer board breakdown 5. Complete lack of interest by either Lowe’s and Maytag when contacted. I could write a long, detailed complaint but it has all been said quite well. We need to band together and file a class action lawsuit against Maytag. Any lawyers out there willing to take this on?
Bought the xl about 14 months ago. NO LIE! Exactly 2 days after the 1-year warranty was up, the xl went down. Drive shaft and bearings. Did Maytag honor the warranty since it was only 48 hours past the expiration? Not just a no but a why are you bothering attitude. My brother and I are above average machine builders. Well fix it ourselves because we could buy a new one to have it repaired. After many hours scouring the web we found the parts. Maytag didnt make a repair kit available to the public. 7 hours plus over $200 to tear it down and to clean the muck trapped at the drain. Then sand-smooth the burnt on metal where the bearings sit. All for a washing machine that sucks at washing clothes in the first place. Never ever again will I buy a Maytag.
I purchased a Maytag 4-door model, a little over three years ago. A little over a year ago, I noticed small puddles of water around the bottom of my refrigerator on the floor. I blamed the dog for having accidents and shrugged it off. Well, after months of putting up with this I came to the realization that it wasnt my dog, so I started looking for leaks on the seal, etc. Thats when I realized that the entire floor of the freezer was one solid block of ice! So, I looked online for people that might be having the same problem. Sure enough, there are A LOT of us!!! Now to add insult to injury, I have to have a MAYTAG certified repairman come and look at what needs to be done! He only charges $85.00 just to come to my house!!!! Thanks MAYTAG, I spend $2500.00 for a refrigerator thats obviously defective, and still have to pay more to have it repaired!!!
My washer is 3 years old, it sounds as though an earthquake is rocking my laundry room during the addition of water, rinse, and spin cycles. Cleanliness only when washed twice, along with the washer stopping at 12 minutes because of UL signal (unbalanced) - this happens even when I have a small load. The dryer does dry clothes however along with tons of Lint stuck to my clothes. I empty the lint screen after EVERY dry cycle. Have had repairman who charged me $70.00 and said he could not fix the washer.
#Mgt8885x500 Maytag Gemini. After oven heats up, racks fall. What should I do. This is a safety issue. Help, afraid to use oven.
I bought a Maytag washer January 2016. We recently had a issue with it so I logged onto the Maytag website and found a service provider to come see what was wrong. I had to pay a $100 fee for them to come out and look at it. I was told that the transition went bad. The parts were under warranty however I would have to pay for labor, which would be $325. Called Maytag and was told because I did not purchase an extended warranty there was nothing they could do about the labor. I can buy a new washer for $500 why would I spend $325 to fix? Already lost a $100 for them to come out to tell me what was wrong. Completely not right. A washer should last more then 4 years! Do not buy any Maytag produces. Will not last!
Perfectly great, cleans anything, not terribly quiet, but results are more than satisfactory. Good water pressure, cleans every nook and cranny, things come out spotless. I do not have anything else to compare, but I think the size is fine, I can put a lot of stuff in it. Controls in front at top, easy to use, clean appearance. Even though my dishwasher is 13 years old, I have not had any trouble with it. The top racks are strong and hold a good bit of glasses, cups and bowls. I have put baking pans, cookware, grates, and a lot of other stuff in to wash and it all came out clean.
I bought a Maytag MEDB835DW0 s/n M51202974 just about 2 months ago brand new. After less than 2 months it malfunctioned that it would not start. I called the customer service center on Sept 11, 2015 to report my problem. The rep I got was polite and caring and said she would keep on top of this. On Monday I called the customer service again to get an update. They could not locate one of the authorized repair people. The one they found did call me back but I was out of their service area and would not service my dryer. I was told that my problem was turned over to their Maytag/Whirlpool research or resource to find a repair and I would be advised within 7 days. They did give me options, I could take my clothes to a laundromat, which is 17 miles away where I love and they wont pay for my gas. Or I could get my own repair center but they would only cover up to $150 of the repair in labor cost and the part would have to come from Maytag/Whirlpool center. Then I would have to send my invoice to Maytag/Whirlpool for reimbursement. Now a company that cant get me a company to fix my dryer is going to send me my money back to me in a timely manner? I dont think so... Now on Monday after talking to the customer service I got a request to fill out a survey of my experience. I filled it in with details and today they called me from the corporate off in Benton Harbor regarding my survey. Well I finally thought I would have some action on this... Oh no was I wrong, they wanted to know why I filled it that way. I told them that this is a warranty issue. They did not offer me anything new but the same crap that the customer service offered. I now have a dryer less than 2 months old that I paid cash for. I am also 70 years old and on a fixed income as I explained to the Benton Harbor. It is quite evident that they could care less about customer service and their warranty. They do advertise on TV the Maytag repairman. Trust me this person does not exist and now I have $700+ item that I should put out on my lawn, take off the door and use it as a planter... and have a sign on THIS IS MAYTAG. DO NOT PURCHASE ANYTHING FROM THEM. I am so frustrated with this issue I want to scream.
I purchased the Maytag Neptune set in 2004 and was not informed there was a class action lawsuit and was never notified. When washer quit working, I called Maytag who sold me a $300 service contract. They came out and said they couldnt fix the washer and I needed to buy a new one. I paid a fortune for this piece of junk and now have to spend another $700 to get a new washer. I will never buy Maytag again. How can they get away with selling washers that are on recall and involved in a lawsuit?
A month ago I purchased a 25 cu ft side by side. First the recirculating fan quit. It was repaired. But the water and ice hose in the door froze and cracked the entire freezer door. Must be replaced, unfortunately they dont have any, so I was quoted 6 weeks for a new door, that has turned into 12 weeks and they cant guarantee me a date. I requested a replacement fridge and was told, They cant do that. I purchased the full Maytag package - stove, dishwasher, microwave. I expect better customer service than that, Take a door off the assembly line and ship it to me.
Purchased a Maytag top loader. Hand wash clothes leaves a soap residue on clothes. Called Maytag they sent service out. Service tech said (off the record) the design of the machine does not produce enough water, but reported that machine works. Called Maytag again and they said they would need to send out a Master technician. So I set up another appointment (had to take more time off from work) with the Master technician. It was the same guy that came the week before! He didnt bother coming in to look at it! Called Maytag again and they said they would only be able to schedule a service call and if they come out and there is nothing wrong with machine, I would have to pay for the service call!!! I asked for a supervisor and explained why would I do that and he said they would send out another service technician from another service company and I wouldnt have to pay for it. He also offered me an extended warranty for a year for free. Thats great, but my machine is not fixed. This service technician said (off the record too) top loader machines are no good, do not buy, not enough water. He was there less than 5 minutes. Just got off phone with Maytag again and they can no longer do anything else, that the machine is working. I explained to the gentleman that yes the machine fills with a little bit of water and drains the water but it does NOT clean the items! Not going to let this happen to someone else. Plan on spreading the word to everyone to NOT BUY A MAYTAG TOP LOAD WASHING MACHINE. DOES NOT CLEAN YOUR CLOTHES. CONSTANT RESIDUE LEFT ON CLOTHES!
Maytag top load washer. I dont understand why Maytag would make such a piece of crap. It takes so long to wash, that I can only wash a couple of loads a day. It doesnt fill. It doesnt get the clothes clean. My electric bill is higher. Its so noisy too. Never thought Maytag would make such garbage.
We had purchased a Maytag refrigerator from a local appliance store in May 2012. The fridge was delivered in June and come August 5, 2013, it does not work. First, the temperature of the refrigerator declined drastically causing us to lose over $500 worth of food. Items that were even unopened had to be thrown down the drain. The first call was made to Maytag customer service. They decided to send a technician. Great. The technician came and informed us that it was the refrigerant. WRONG. The second technician comes and states that the compressor is shot and that is why it is not staying cold. Time to order the compressor that is on back order. Shocking. Another week goes by without a fridge. Cut to the third technician who comes and installs the new compressor. Fridge is cool and at about 32 degrees for probably 4 hours. The food goes back in the fridge and the temperature climbs to 70 within minutes. Strike two. Contact Customer Service and demand answers on what can be done. Speak with the first representative named Melinda. If you get her good luck. She states she doesnt care and hangs up. Call back to speak with another representative who is very sweet and compassionate and tries her best to help. Unfortunately, she was unable to do so. Asked to speak with a supervisor and had the displeasure of speaking with Scott. For all the trouble that we have been going through, time wasted, food thrown away, Scott can offer $100. Yeah, okay, nice try. The more we speak with Scott, he ups the ante to $150 and the final offer of $200. I advised Scott that there is someone higher than him that needs to be involved after he told me that he was the highest I could go. Wrong again. Time goes by and nothing happens. We receive a call from Yvette ** that was missed and call her back in the corporate executive office. We have contacted her and left her 4 voice mails and the response has been nothing. Actually, calling her you get her message that she is not available. This is over the span of a week. Nothing. ANOTHER technician is sent to look at the fridge and what was supposed to be a brand new compressor that was installed and states that the fridge is condemned. Well isnt that lovely?! Of course because the parts are made in Brazil and Maytag is charged $15 for them and they charge the consumer $200. There is no reason why they should work. We got in touch with the appliance store who told us that we need to speak with Maytag to ask for our money back because we are NOT taking the same fridge as a replacement. Now, we are plagued with the appliance store not taking our calls, the corporate executives not taking our calls, and a $1300 stainless steel french door paperweight. With a call in to our attorney and the phone poised to be dialing our local news stations, I am not sure of what the next move for Maytag will be. Im sitting here after 21 days of not having a refrigerator hoping that a call and resolution comes soon. My family will NEVER EVER purchase a Maytag appliance again. I wouldnt even purchase Maytag brand toilet paper because Im sure that it would need to have one function and even that function as easy as it is would not work. People, please save yourself the headache and the money and the time of dealing with Maytag, Whirlpool, and Amana. Their customer service does not care about you, their products are crap, and they will swindle you and leave you high and dry. I hope to have some good news about this issue but I can guarantee that nothing good is going to come of this, well, at least for Maytag. Get on your social media and let people know how TERRIBLE this company is. STOP BUYING THEIR PRODUCTS. Sorry Maytag, the buck stops here.
Maytag Bravos 300 Washer - Dont buy this washer! This expensive washer has been the worst household appliance Ive ever owned. We bought Maytag thinking we were getting the best. NOT SO! We could have spent half the money and got a better washer. Maytag is a brand of the past. Ive had this machine about 4 years and its been a problem since day 1. There is no soak cycle but I knew that from the beginning. The problems Ive had so far are: Not enough water so items dont get wet and have to wash again, Terrible wrinkles, torn sheets and garments, items still dirty, getting louder & louder, and the most recent problem is the plastic from the top edge of the tub is now shredding and getting sharp plastic pieces in my clothes.
I purchased an over the range microwave (OTR), boxing day 2018. It failed January 2021. It worked great before failing. The issue with Maytag/Whirlpool is their service. I told them before they came out that I was only interested in having it fixed if it could be done that day. They checked that they had the parts and said they could do it, so I moved forward with the appointment. Well they didnt fix it, and said that they need to order a part, which they said would take several weeks. They are trying to bill me the service fee $167, and expect me to wait a month or possibly more to get the part and fix the microwave. Now Im faced with having to pay a service fee for something not fixed and buying a new microwave. Lesson: Never try to repair, cheaper to buy a new product. Other lesson, never buy Maytag or Whirlpool product again. Despite what is on their website and advertising, they have terrible customer service.
We bought a Maytag Bravo model top washer recently and have no good things to say about it. The startup time is too long and clothes are coming out with lint all over them now. If the unit could be returned we would do it immediately but we cannot.
I had to rate at least a one star because there isn’t a negative to rate. We bought the Maytag mvwb955fc1. First off it doesn’t clean our clothes. I can not get stains out or whites bright. I don’t feel it uses enough water. I put a full load in and it only fills up less than half with water. I try half loads and still not clean. It’s always shutting off when I wash sheets. Indicating it’s off balance. Today I started it before work and the lid exploded. I don’t think I want to even replace it at all. This could have seriously hurt someone. Do not buy this washing machine. The dryer is great so far. I wish I could post a photo to show you all.
Code F51 showed up and my appliance repair man immediately said, I see this problem with the Maytag Bravos all the time. Its a control board and motor problem. He gave me a number to call to see if I could receive help through Maytag (Whirlpool), because its a major fix. He also thought that there might be a recall by now since there have been so many problems, but no. The Maytag customer rep was of no help. So disappointed in Maytag and the Bravos Washer. I will never buy another Maytag again!
I purchased my Maytag Neptune pair on Jan. 24, 2005. I was unaware of the problems and lawsuit related to these items. Luckily, I didnt have any problems with them until May of this year. At that time, I spent $337.00 for a new control panel for the dryer. (Just because I didnt want to split up my set.) I expected them to last me for the rest of my life. Of course, the washer had started to do something even the repair man had never heard of before, right about the same time. I told him that the tub would fill up with gallons of water, and surprise me when I opened the door on various occasions, flooding my laundry room and the basement downstairs. Mind you, this would occur even with the water supply cut off to the machine, no hot or cold running to it.He performed a diagnostic test on it and said everything showed up fine. Of course, it didnt overflow while he was here. He is the one who told me about all the trouble and the lawsuits. I had wondered why I didnt see them for sale anymore. I have been keeping the water turned off except when I need to use it after all this time. It still happens! The repairman thought I was senile or something. I dont have a mold problem, no trouble with the door lock (yet), and out of all the comments and complaints Ive read online today, only this site had one with a problem of it flooding the house. My husband and I are on a fixed income, and here is this unit (that I thought would be my last) rotting out my floor and wall in the laundry room, and flooding my basement. Not to mention it rusting out the inside of the washer and its pedestal. I would like to hear from anyone else who had this water problem, and what it took to fix it.
Bought Maytag dishwasher model number MDB894995BB3 serial # F41103073. About 2 months out of warranty the control panel went bad. Contacted Maytag. After quite some time they agreed to pay for parts. After some more conversation they also agreed to pay service and labor. This was on the first day of August and Maytag scheduled a repairman for the sixth of August. When he arrived spent five minutes and said he had to order parts. The control panel I had already told them was bad. Now here I sit waiting for part to arrive. No more Maytag or Whirlpool for me.
It’s washing day today, so I’m angry, frustrated and livid to do it in my Maytag machines. I’m 72 years old and been doing this for 53 years. It’s not a job you love to do but you do it. I finally get to be able to afford whatever machines I want, so what do I do, buy Maytag. They are beautiful, see through top load, and see through dryer. So finally I get to use them, what a letdown. I don’t understand how they can put these machines on the market. Unbelievable! Also very expensive. The sensor for the water level is way off. It starts washing with hardly no water covering the clothes so this is where I put it on pause and add buckets of water to wet at least the clothing. I did a test to see how the clothes moved inside when washing. It was a load of white towels and I put in a bright green face cloth to see how it moved around in there. Well what a surprise, it stayed on top and moved about 3 inches to the right. That’s all it did. You don’t call that washing, I call that soaking! Terrible washer! I could go on and on but I’m getting too upset. Now for the dryer, the sensors don’t work right so what I do is use the timer and the temperature buttons only. Sometimes clothes gets stuck under the lint basket and by the time the buzzer tells me the load is finished drying, it is so twisted that it’s wrinkled forever. It has ruined a beautiful tablecloth of mine. I can’t sell these machines because I would feel very bad to pass them to someone else…Maytag does but not me. Because of my age I won’t be getting new machines probably, I’m stuck with them, but I would advise anyone shopping for a new washer and dryer, go out there and see what they have, come back home and look for reviews which I did not. Bad mistake! Note: I searched everywhere to write this review to Maytag on their website, none to be found!
Maytag dishwasher model MDB4949SDE3: This dishwasher is the biggest POS that I have ever owned in 40 years. The first one would never turn on and fill with water and after it finally did it leaked on my new floor. Waited 10 days to have it replaced. The dishwasher cycle is 2.5 - 3.5 hours and the dishes come out dirty. The top rack is not adjustable to wash odd things. I feel that these dishwashers need to be replaced.
I purchased this gas range from Home Depot in 2011. From the beginning I had problems with the cooking racks slipping off the oven wall. In some instances hot liquids poured on the oven floor. I had bought a service contract on this product and when I asked that this be repaired I was told that it was not covered as it was a design flaw. The condition has slowly worsened and now I cannot cook anything in the oven for fear of the racks falling down. This is a safety feature and the oven should be replaced my Maytag.
I have a 2-year-and-5-day-old frontloader washing machine. The bearing and axle broke. The repair is over $500.00. It appears to be a known problem, as Maytag knew exactly what was wrong from the description of the noise it makes. They knew all the parts that would be needed. They would send the parts but not help with the labor. Evidently, it is a two-person job requiring several hours. They are not consumer-friendly and do not seem to care that the company reputation is going bad fast.
The right front heating element works at the high position only. The over doors viewing glass is too fragile. It shattered while positioning the range. Otherwise, there are no other issues with electric range.
I purchased my 2nd Maytag Neptune washer in 2005 to replace an early Neptune that was complete junk. This one worked OK until this year when it began to make awful noises. After research, I decided it was the bearings that failed. I took the unit apart to get to the bearings and found out the entire outer tub must be replaced not just the bearings, at a cost of $515. What lousy engineering, the bearings dont come out of the housing. No wonder Maytag repairmen are so bored. There is nothing to fix, you just buy a new washer. I wont buy Maytag this time.
We got our Maytag fridge approx.18 months ago. There was no trouble the first year and there has been nothing but trouble for the last five months. The freezer started frosting one day which causes temp to get in danger zone - we defrost it with a hair dryer about every week and it has continued to frost up ever since. We have a friend that works for a certified Maytag repair business. He came to our rescue five times and called Maytag hot line for help.Together, they could only suggest that the gasket be replaced. He could not see anything wrong with it but we changed it just in case. Still, the problem continues. When we called Maytag customer service (877-556-57420), we were told that no one has had the problem before us. We just looked online; there are 521 complaints about Maytag. My question now is, how do we get a class action lawsuit going?
My washer is great. It get the job done. Have no agitator so I can wash 2 comforters. I really like Maytag Heavy Duty. Can get the job done right the first time. Self clean itself also. Also it is a efficiency.
I bought a Maytag washer and dryer with Commercial Technology, front loader in April 2012. Since then, the repair guy has been at my house three times in six months. This last repair is going to be just $800 in parts, not including any labor yet. So, I called Customer Service, and told them I was not satisfied with the repair job again, because I obviously have a lemon of a machine. Needless to say, I lost, and was told the warranty is only for repair, and not replacement. Well what happened to customer service? Its more like customer bend over, shut up and take it. So, I will get my repair at a cost of at least 1,200 bucks paid for by Maytag. Im not a business person, but if I were the company, I would think replacement of the unit would be a lot cheaper in the long run for this company and a happy customer for the future of me buying brands. Needless to say, I will never buy a Maytag or Whirlpool product again, and you can thank your useless Customer Service department in Canada for that. P.S. I work for a company with over 10,000 employees. I might accidentally send out a little free publicity how this company treats loyal customers. I actually bought this brand because in the past, I was led to believe they were great . Wow, was I wrong!
Within the first six months the drive on the washer went out. Had to order it from another city cost over 200.00 for it then had it put in. The dryer works most of the time but now and then it just dont dry all the way.
I purchased my Bravos washer in 2011. Three days before the warranty was up, the motor went out. It was leaking oil and had to be replaced. Two days later it quit working again I had to have another repairman out and found that the gear shifter had popped off so he put it back on and charged us 85.00. Luckily my husband watched him repair it and knew what to do if it happened again, which it does just about every 2 or 3 loads so I have to pull it out and pop the ring back on. I waste more water than I save with this machine. I have to drain the water so I can move the machine out and start all over because they didnt wash, and that wastes more soap. I would get laundry done cleaner and faster if I beat it against a rock. This is the worst washing machine I have ever owned and I will never buy a high efficiency washer or another Maytag again.
Maytag Oven MGR8670WS1 - Purchased in the Fall of 2011 (along with a fridge... also faulty the freezer stopped working within a year). Ive had the oven stop working twice (in 2012). This week (spring 2014) would be the third time. It seems to be a faulty ignitor already replaced having to be replaced yet again. I have never used such faulty appliances EVER and never AGAIN. This is absolutely ridiculous.
I purchased the Maytag Bravos top load washer and the matching dryer at Home Depot back in 2009 after giving my son my very old Maytag washer and dryer that was running just fine. I liked the top load energy efficiency idea of the new Bravos and the large capacity of both the washer and dryer. Also, the Maytag name sold me, gave me confidence I was purchasing a quality product... WRONG. When it was delivered, there was damage to the dryer door, so a new one was ordered and mailed directly to me. Once it came in, I called to have someone come put it on. First issue, not a really big deal but disappointing.About one month into using the dryer, the top of it became so hot it could literally burn your hand. There was also an error message. I had purchased a one-year warranty, even though technically there is a manufacturers warranty on the product. A part had to be replaced in the panel. This happened twice. We then moved out of state for one year and the washer and dryer stayed in storage unused during that time.Fast forward to 2014 and the washer will not complete any cycle except the spin cycle. I keep getting an error message of OL which means overload. The machine is NOT overloaded. It literally takes me hours to get through one cycle of washing clothes. And they dont even come out clean. I called Maytag repair and they offered me a one-year warranty for $363.75 since the washer is having issues. They explained to me if its the control panel the cost alone for that is $383.00 not including labor. Also, the dryer take forever to dry. I have to run each load through a cycle twice to dry everything. So much for the energy efficiency of these machines. At this point, I am considering just buying another washer, something cheaper without all the fancy bells and whistles. I am terribly disappointed in Maytag.
The Maytag Refrigerator Model #MFF2558VEW2 I purchased from Sears is a lemon. Ive had problems with the freezer getting a sheet of ice, under the storage basket. The ice starts melting, and pours out on the floor. I have to remove everything from the freezer basket, remove the sheet of ice, and mop the floor. Ive had problems with a great deal of noise coming from the unit as well. The unit has now stopped working completely. I called Maytag at 1-800-253-1301, and spoke with customer service. I was informed of a faulty part, in the freezer. I received the part in the mail, and a phone number of their contracted repair company. The repair man charged me $166.00 to install the part, and informed me the digital control board needed to be replaced as well, for an additional $170.00. I called Maytag again...they said nothing could be done about it. Ive had the refrigerator for 3 1/2 years, and had all these problems for over a year. Im not going to invest over $300.00 to repair a faulty product. Maytag should stand behind their products, and at least furnish the parts, or replace the unit, with something that actually works.
I cannot control the water level which results in smelly and not very clean clothes. I follow all the manufacturers guidelines but after several washes, the smell comes back.
The Deli drawer randomly falls, shelves in general do not fit well. Rough edges on door corners are a hazard especially for children. Service call line was extremely poor with a total disregard to customer concerns. It has been a very bad decision!
Purchased 6 11 21 from Menards. $1100.00. With extended warranty $134.99. Lid lock inoperative on 9 11 21. Called Menards, past 30 days. They will not help. Called Maytag, took 2 weeks to get a diagnosis on issue, while technician was there week of 28th the motherboard fired. Another month, part came in October 23rd then wiring harness fired, and pump also. 1 week for parts, which were replaced, Technician came and was stumped as it still doesnt work. Diagnosis after this appointment for the pump replacement is clutch, rotor & stator are fried.Nov 18th, new rotor came in and Technician says although brand new in box, it is defective from factory. New one ordered. In meantime I have called maytag every week with no results, they tried to get me to accept 100.00 gift card, I laughed, as we are a family of 6 and generally have 6-8 loads a week. And have spent on average 70.00 a week for the last 14 weeks, we could have bought another washer by now. Last maytag lasted 16 years! This one 3 months...They finally decided to replace it, but we wont recieved it for another 4-5 weeks. So, 20 - 22 weeks of no brand new washer bought in good faith, brand rep, and paid for based on prior experience. So far, No customer service, No brand reputation, No product longevity. I will never buy another maytag, ever. If you only had negative stars to award this useless product. This is almost criminal, and is close to being fraudulent and willfully deceitful. It is false advertising and to date they have not really stood behind their product...



