I purchased the subject Maytag washer (MHWE201YW-3.5 CU FT WHT FRNT LD WSHR) from Home Depot in December of 2012. I got exactly 1 year of use and then the washer stopped working. I called the Home Depot repair person who came and repaired the unit. The repair lasted two weeks and the washer stopped working again. Because the unit was no longer under its 1-yr warranty the Home Depot repair person was not available for repair. Another independent Maytag repair person came and evaluated to problem. He said the computer which is located on the motor was no good and to the tune of over $400.00 (parts and labor) a new motor was purchased and installed. It lasted two months and it quit working again. After several months I was finally able to contact the original Home Depot repair person for one visit. He said he would check the code message and get back to me. I never heard from him again. I have been taking my laundry to the laundromat ever since and it is getting expensive. I dont want to spend another $400 on this machine as it will only break again. What do you recommend?

Model MDB7749AWB2 Dishwasher - we purchased this dishwasher 3 years ago on 12/23/2011 and it appears to be falling apart. We have replaced two thermo fuses, one door latch/switch and now need the front control panel and handle because two mounting locations for the six screws have broken off. I truly expected a much longer product life than three years when I purchased a Maytag. So much plastic in crucial high stress areas must have slipped by the engineering folks. Or was it just cost cuts. I believe it will be a long time before I consider a Maytag product again based on this one. Thank you.

Just read Ann of Colorados (posting April of 2014) message about her Maytag Bravo washing machine and its like I wrote it myself! Our Bravo started with making a loud noise during the spin cycle which turned into oil or a dark liquid spraying out from under the machine, along with saying UL, so I would adjust the load and get it going again only for it to start the spin and rinse cycle all over too! We have 5 people in our family and cannot afford to not have a working machine. We purchased this machine only a few years back to replace another product that was also a piece of junk. I guess as a last resort I will try a Spin Queen which is American made and hopefully will work! Very disappointed in Maytag. Whatever happened to Machines lasting like they did for our Grandparents?

I purchased this relatively expensive range and could not have imagined how dissatisfied I would be. The Aqualift cleaning technology does not work. There is no way to clean the oven door. They stress not to use oven cleaner, but as the Aqualift system does nothing to clean the oven door, there is no choice but to use oven cleaner, which they say will ruin the oven coating. Also, the grates are very heavy and it is impractical to clean the range top. I wish I had researched further; this product is a MAJOR disappointment.

According to repairman this washer had a very common problem with what mine was doing. Water was gushing up out of the detergent, bleach, and softener dispensers and running out onto my floor. It was going to cost an arm and a leg to repair it. Mind you this washer isnt even 3 yrs old yet. Called the manufacturer and they basically told us that we should have purchased the extended warranty. We said if so many washers of that model had that problem they should have had a recall and fixed it for the customer. They said it wasnt a safety issue. I asked if falling on a floor covered with washer water and breaking a hip isnt considered a safety issue? No more Maytags for me.

Purchased a non agitator washer 1 year ago. Constant frustration with the sensing technology. Cannot select a water level or load size. The expectation is that the machine will do that automatically. The water dispenses through the soap container adding soap to dry clothes which then leave white marks on dark clothes. All of the selections for loads do not have a water level close to covering the clothes. The only way to achieve coverage is to reopen the lid multiple times to restart the sensing feature. Another option is to add wet clothes to increase the weight to “fool” the sensor. Some clothes have come out of the wash still dry in areas. Every load, no matter what size takes a full hour to complete! There is no quick load to be done! I have paused the cycle to leave the house and the water drains from the machine causing you to begin your 1 hour cycle again. Epic fail by the Engineers to provide a user friendly machine. This one, as time goes on, just becomes more frustrating and yes very noisy during the spin cycle.

Consumers be aware! Anyone who’s considering purchasing a Maytag Appliance I would highly suggest reconsidering! I bought a $2000+ Maytag fridge Model # MFT2776FEZ00 in March of 2017 and have had numerous repair calls on it: Several for ice maker not make ice, ice freezing in the bucket into 1 big CHUNK, water running down front of door on the inside and outside, to not working at all and ice maker needing to be replaced. Several calls for fridge not properly cooling (temperature was set at 37 degrees F but the temperature in the fridge is 55 degrees F - per 2 thermometers), food is spoiling. The back inside of “Temp Controlled Pantry” is freezing everything and whole back wall behind the drawer is frozen with 1-2” of frost and ice. Defroster is not working and again parts being ordered to repair an obvious issue with this model.I contacted Maytag and their response was “sorry, we can document the problem.” They will do nothing more! These Appliance companies are ripping off the consumers! Everyone passes the buck! Repairman says, contact the Appliance store you purchased it from, Appliance store says, contact Maytag, Maytag says it’s the repair companys issue.

At first you think wow Maytag. Have heard was the best washer. WRONG. Clothes come out dry in spots. Not washing like it should. Whoever came up with this water saver and no agitator was crazy. Clothes dont get washed properly. Give me an old school washer to where my clothes get clean. When you have to wash clothes twice makes your power bill soar through the roof. NOT GOOD MAYTAG. NOT GOOD AT ALL.

I purchased a Maytag slide in range from Costco online in April 2020. Within three months a discolouration on the stainless top part of the range has happened. Costco has a ninety day period for repairs, or return on appliances. Pictures were provided to Costco at the request of Maytag. Upon review, Maytag’s response was, This is a cosmetic issue and nothing we will repair. I am an extremely disappointed consumer who will NEVER purchase a Maytag product again.

I bought a brand new refrigerator and about four months into using it, the freezer door began to become loose and opened by itself automatically. It also started to leak so I called the company continuously looking for a solution. However, they never resolved my problem. The company sent a technician. However he was unable to fix the problem. The technician said it was fine and did absolutely nothing. And now I am still waiting, but now your company says my warranty is up EVEN THOUGH I called much earlier and your company did NOTHING to help me. I need someone who can handle my problem. Ive been using your products for many years, and have always been satisfied by it. But this refrigerator has changed my perspective. I hope you give this a peace of mind and treat your other customers better.

I moved into my home in July 2013. My kitchen came with all stainless appliances that appeared and seemed to be in excellent shape. I have been using the Whirlpool Microwave oven to heat foods (all in microwave safe) containers and dishes. This morning, I was heating a muffin, when suddenly I hear popping. When I looked through the glass into the inside of the microwave I saw sparks then flames. I immediately stopped the microwave. The fire apparently started in the area of one clip that holds the metal rack inside. In researching this issue online, I found hundreds of complaints from people who have experienced the same issue, and Whirlpool refused to replace the unit because it is out of warranty.

Both work good. Washer could be a little lower and it has quit rinsing and I cannot use it. But it is 9 years old, I think for their age they were a good buy. I plan to get the washer repaired because have been satisfied with how clean it gets my clothes and it washes pretty quick. I got the large capacity and with a very large load the washer gets them clean. The dryer is very good. It is just as good on a large load as small, dries quick. I would buy this type washer and dryer again and would definitely recommend it to folks. I have been very happy with this washer and dryer. The paint is coming off the washer where you put detergent and fabric softener in and it has rusted out some but it is getting a little age on it so this is expected. I like it, I can throw my comforter in and it gets it clean and the large loads always come out great. I think anyone who bought the set would be very happy with it. It is also quiet which I like.

Maytag MVW823OHC SLATE washing machine, $1050 plus warranty $169.95 on 05/27/21 not delivered until 06/25/21, error code on 09/19/21. It is 11/03/21, machine is not working and no part available. Sad.

We updated our kitchen appliances in 2013 and purchased all from Home Depot. Purchased Maytag Refrigerator, free standing range and microwave. What a big mistake!!! Not one of them are worth what we paid for them. I just noticed that I was getting a (chemical) smell from inside our 6 year old 3 door model MFI2670XEM5 refrigerator. Well being I know what refrigerant smells like I have a leak in the interior of unit. This is my final issue with Maytag and their so called great built appliances, I have had nothing but troubles since about 2 years after we purchased it.I guess what really surprises me is that unit is built by Whirlpool and has their name all over unit and I always had good luck in the past with the brand. This is one of several issues including rust on freezer door, broken plastic drawer frames to French door hinges broken, ice maker door issues. What a waste of my money that I spent on these and now after 6 years need to buy all new. IT WILL NOT BE Maytag or Whirlpool!!!

We purchased a Maytag refrigerator, model #mf12269veb on 2/1/12 and for the past few months it has been leaking water out of the bottom freezer unto my floor and ice is forming inside the bottom of the freezer. I have read many complaints about this and if there is any recourse to this problem please let me know. So disappointed with this appliance.

We purchased a Maytag refrigerator (MBF2258XEW) less than 6 weeks ago, and the compressor has already failed! Its not good, but the reason I am writing is their customer service (or lack of it)! We were told that it would take 3 weeks to get the replacement part, which was only 45 days old. Home Depot, where I had bought it, has been great; and they pushed Maytag/Whirlpool to agree to replace it. But Home Depot cannot not get us a new one until the paperwork comes from Maytag. We were told by their customer service that it would take 4 working days just to process the paperwork! Thats working days, and this is a Friday! So now, theyve all left for the weekend, and I still have no refrigerator and no idea when I will get one! They said no to getting the part faster, no to speeding up the paperwork, no to me returning it and getting a refund, and no to providing me with a rental. Please consider this when making any new appliance purchase.

I am writing to tell you the dishwasher sold to my family malfunctioned as a result of an apparent design flaw. I also ended up wasting an entire day for a service person who never arrived. On October 14, 2009, my family bought a Maytag Dishwasher (model #MDBH979AWW) from Home Depot. It had run beautifully until last week, when the left-hand side of the control panel went dead. I then called the Maytag service number (800-688-9900) listed in the instruction manual and scheduled an appointment with the A&E Factory Service vendor for the following Friday (July 6th, 2012) between 8:00AM and 12:00PM. Around 12:30PM, no one had arrived, so I called again. I was told by the agent that the technician was en route and would arrive at my home in forty five minutes. At 2PM, still nobody arrived. I rang again when I was then informed that my name had been strangely kicked out of the system and made available for a reschedule. Wanting to stick with a Maytag-approved business, I went ahead and scheduled the next earliest appointment available, Monday, July 9, 2012. The technician from A&E Factory Service that actually did show up reported that the entire control panel had to be replaced at a cost of $281.48. Interestingly, he added that he had seen other Maytag dishwashers with this exact same problem and recommended that I wait until the water settled before adding extra dishes during a cycle since water apparently leaks into the electronics via a small gap on the top of the inside of the door. Of course, there is nothing in the instructions warning against such.I chose to fix the machine since I didnt have the money to purchase a new one. Are your dishwashers designed to last only a few years? I truly believe that I have been duped by Maytag since this problem resulted from a design flaw. I am asking you to please look into these matters and correct any wrongdoing that you see fit. Copies of receipts for the dishwasher purchase and service repair are enclosed.

Bought our washer dryer set from Sears in the fall of 2010. I had reservations from the start as the machines were new and the salesman was really pushing this set (on sale), with all the customers, even offering extra discounts on these models only, if customers bought that day. Apparently, they had overstock and were trying to sell them all ASAP. That was a warning to me but my husband convinced me that I was being overly suspicious. We had previously owned Maytag machines for 20 years and loved them. So I agreed. Well, I have been cursing that decision ever since. You have to hand wash/prescrub any stain on clothing, even a little make-up like blush or a little mud. Then you have to put up with an inflexible system that wont allow you manual options regarding spins and temperature or times, etc. Its all programmed. Then you put up with clanging spin cycle as it bangs against the wall. Then you pull out very wrinkled and not always cleaned clothes only to begin the most frustrating dryer experience ever. It has a mind of its own. It can actually keep spinning as it keeps adding dry time and the clothes never dry! God help you if you have a regular load. All your clothes will get stuck on the little ledge. They stay there in a heap as the machine spins and spins.The solution? You have to add a bunch of dry towels to create a lot of mass so that it keeps your laundry from getting stuck on the side. Then you have to repeat this several times cause it doesnt dry well. I will never ever shop at Sears and I will never buy Whirlpool or Maytag again. I am now saving to buy another set.

I bought a Maytag washer from Lowes and bought the extended warranty. The warranty expired but Maytag is not taking responsibility for the lemons that they sell. I have seen many reviews stating that the bearings went on the washer. This is what happened to me and it happened twice already. I spent 798.00 on this washer thinking it would last for more than 6 yrs. They offered me a warranty for 368.00 or to purchase another washer at a discount price. Of course I refused but I want everyone to be aware of Maytag Washers - not worth the money.

To anyone out there who is considering purchasing a Maytag washer. My husband & I purchased a Maytag Bravo top loader washer from Sears Hardware here in Columbus, OH. We had always received great review regarding Maytag products. This washer is expensive & does not work. We started having problems from the day we purchased & had Sears come out three times for repairs. This washer has a built in scale which is extremely sensitive. We are very disappointed in this washer. It takes an entire day to do 3 loads of laundry. The washer goes off balance on every load. It doesnt do a god job cleaning the laundry. I do not suggest the Bravos series to anyone consider purchasing this product. It is a piece of JUNK! We purchased in Aug 2010 and the washer will need to be replaced within the next several months. Keep in mind that more expensive & lots of fancy extras doesnt mean a better quality washer or dryer. Stay away from Maytag or you will have the Old Maytag repair guy @ your door frequently.

I changed from another HE brand to this model. No comparison. This machine can do twice the work... but double the time. My former machine was quiet while this one is not. Maybe I got spoiled to the former brand, but Ive never heard so much noise from a washing machine! Ive always thought Maytag meant quality but I think they may have missed the boat here. I tried reviewing on their site but when I gave it two stars, I got an error message. Clever, Maytag.

The fridge is very loud, leaks water from ice maker, runs all the time. I have had two repairman out to try and fix it but still not fixed. It is one year old now. If I could get my $2100.00 back I would take it and run. It so loud we have to turn up the TV so we can hear it. Drives us crazy.

It had always been my wish to own a Maytag washer and dryer as they were considered THE BEST! Well was I wrong!! I am on the third stainless steel drum, this one has a hole in it, need 4 wheels and pulleys, with service $542.61!!! On the average, I am having a service call every 6 months - last year we were gone for 6 months so no laundry was done, one drum was delivered and was egg-shaped. Maytag has been NO HELP! I am very disappointed with Maytag, their service and product. They HAD an excellent reputation, to me that is everything. Quality, customer service, and their word means nothing to me anymore.

I bought a Maytag Bravos Quiet Series 300 washer just over two years ago from Home Depot. The control board and sensor went out last week. The service technician seemed rather surprised that a newer machine would have that kind of non-wear-and-tear problem and suggested that I contact Maytag/Whirlpool to see if they could help offset the parts costs, as the repair was going to cost over $600! The customer service agent I spoke with said that there was nothing they could do because the item did not have an extended warranty. I explained to her that we purchased this unit, even though it was out of our price range, because we were told that it would last a lifetime. I would have been happy if it would have just lasted 5 years! She was very detached and it was clear that Maytag/Whirlpool was not going to stand behind their product. I will now take the repair money and go buy a new washer. You can be sure that it absolutely will not have the Maytag/Whirlpool brand!

Purchased Maytag dishwasher from Ft Knox Exchange in 2011, Model MDB6709AWW1; Serial # F04117463. Like most posts before me, the panel started failing after 2 years. Unit is now inoperative. I am attempting to fix myself using repair techniques Ive found online as I refuse to pay hundreds of dollars to repair this piece of junk. Will never buy Maytag again.

My husband and I are retired. In 2006, we purchased a Maytag stove, refrigerator and dishwasher thinking we bought the best. Since purchase, we have had repairs on all 3 appliances costing us over $1000. We are installing our 4th electronic control touchpad replacement today at a cost of $250.00 each. We had a new oven electronic ignitor replaced on the same stove. The compressor on the refrigerator had to be replaced! The drawer mechanism on the dishwasher had to be replaced. We will never recommend or purchase your products ever again!

I purchased this machine 6 months ago - have called 2 repair people. Thank God I purchased at Sears with extended warranty, was just replaced. I would tell you if you are looking for a machine run away from this one. It tears clothes, have to wash everything on bulk wash or I would not get enough water to say how bad this washer is. If someone called me and said I won this washer, I would say no thank you. And if I had to say Maytag repair called them, said she not getting enough water. Now this is what they told him: thats how we designed it. Forget about big drum, you cant put blankets or any larger items, goes off balance. And I have to say, if I had the money, I would put to the road and go back to wringer type. So again, do not make my mistake. Do not buy this washer and let me say the second day I made a complaint, was told it take time to get adjusted...NOT. I give this washer a 0.

Bought a stove in May of 2014. In July of 2014 we noticed a 1x6 stain inside the glass of the oven door. I called Maytag and they stated only 30 day warranty on cosmetic flaws. I said this was not there when we bought it. They asked if anything had boiled over because if liquids get in the vents on the oven door it can get in between the glass. I stated no, only cleaned with Stainless steel clear. They stated most likely when I sprayed the door it ran down in between the glass. I said that is a flaw. They said, no the vents are there to allow heat out. I asked if they also were designed to let liquids inside the glass, they said no, I said design flaw. They will do nothing. I also pointed out that nowhere in the owners manual is there a reference to this possibly happening. Our sons in laws have a 3 year old LG stainless steel with vents and have never had this problem. Maytag will not stand behind their products even when they are the ones at fault. Buy a different brand.

I bought a Maytag dishwasher in April 2012. The electronic control panel failed in October 2013. Repair quote was $250, and there is no guarantee that the new control panel will not suffer the same consequences. My research has revealed that this is a very common problem with the dishwasher experienced by a large amount of owners, all about at the 18-month mark. I contacted the company and was chastised for not purchasing the extended warranty and was basically told, Too bad so sad. Buyer beware, do your research before you purchase this appliance. I will never buy a Maytag appliance, or any brand associated with the Maytag name.

MFI2568AES - Last night we woke up because of a noise coming due to continuous snapping of the waterline against the walls of the refrigerator as well as a wall of the house structure itself. Very loud noise. I pulled the refrigerator, went behind it, and shut off the waterline. That stopped the noise and allowed me to go back to sleep. However, need your help to resolve this issue. I will appreciate if you can offer me pointers and guidance.

I have a top load commercial tech washer with an agitator that is brand new as of September 2019. I have done all of the troubleshooting suggestions and nothing works. I use 1 tsp of liquid cold water detergent, deep fill, extra rinse, and clear liquid oxi and my darks still come out with white stains. I have had a Maytag tech check out the machine and it checks out without issues. I would never recommend this product to anyone!

I have the same problem noted by the other posts. Water leaking on hardwood floor from the bottom of the freezer. Refrig is out of warranty. Also, the deli drawer is also broken. This is a $2000 refrigerator and the quality is terrible. Please contact me for class action suit inclusion.

Dishwasher worked fine for the first 12.5 months, and lo and behold 1 month after the warranty expired, I had my first repair, a new motor. A few months later, I had my second problem, the thermostat. A few months later, I called Maytag because I thought that the control panel was probably shot (based on my previous Maytag for which I replaced the control panel 4 times, before Maytag finally agreed to get me a new dishwasher). At that point they sold me an extended warranty which for 300 they would make this repair, and any other repairs for the next year. They have been out 7, yes 7 times, in 4 months. They would probably be out more often, but since it has been difficult to get a repair person out here, more time than not Im washing dishes by hand. Their customer service is horrible, their products worse. Still waiting for the dishwasher to be repaired. They wont send out a different company, even though they have been out here 7 times, and keep coming back. Even when it is repaired, they will not cover the cost to replace the soap bin, the racks, the wheels on the rack, and all the little pieces made out of the same quality plastic as the stuff I buy at the Dollar Store (except when that stuff breaks, it doesnt ruin my hardwood floors). Dont buy a Maytag, roll up some $100 bills and light a match, because you can look at a pretty flame and wont raise your blood pressure dealing with their customer service.

We first purchased a Maytag Neptune washer and dryer set. We loved them. Had them for 15 years with no problems. When we decided to get a new washer and dryer, we were loyal to the Maytag brand. I was immediately drawn to the Maytag Bravos XL due to the extra large capacity. What a mistake! This washer and dryer pair take more than two hours to complete a single load of laundry. It often takes more than one wash to get clothes clean. If you wash an extra drum large load of laundry, often times there is not enough water and agitation to even get all of the clothes wet. I have a one-year-old boy and a six-year-old boy, their clothes get very dirty. This washer Does not get food off of my one-year-old’s bibs. And my six-year-old’s clothes come out looking as if they haven’t even been washed. What a disappointment! My husband and I are going out today to purchase a new washer and dryer set after having just purchased these Maytags in April last year. What a waste of money! Please include me if a class-action suit it’s taken.

Purchased new about 3 years ago, doesnt clean, ties clothes in knots, leaves white spots from softener that doesnt get wet sometimes after cycle, some areas are still dry after untying. Now error code 51 keeps appearing, service man 4 times replaced rps sensor as directed, nothing changes. Need a chain to drag behind truck, no technical support from Maytag or whirlpool. Old ones of 20 years still worked good, gave to niece. Lucky her.

Approx four months ago we got new stainless steel Maytag fridge, stove and dishwasher. Terrible, terrible, terrible. The dishwasher rack was broken, and the parts are plastic and hardly any room on the racks. The fridge had the wrong hinges and doors on them. We have been waiting for four months to have them replaced. Today we checked with Maytag and still not coming. The fridge makes a very loud humming noise it almost shakes the floor. This was some sort of compressor problem. Now the fridge is having problems with the freezer. It is freezing up with frost everywhere. The stove is terrible. I waited an extra month to get a convection oven which I have had before and this one is terrible. The double oven is a great feature if they work. They take forever to heat and if you do anything with the food you have reset the temperature? The top is the worst for cooking as the only one that works fast is the boost but then it slows down and you have a hard time cooking the food. The black top is very very hard to clean. I have owned a Maytag washer and dryer for the last 34 years. They have been excellent. Since Whirlpool took over Maytag they seem to have run the name into the ground and all the good service and products they had built up are now ruined. I told my neighbor a few years ago to buy a Maytag washer and dryer and they did. They have had nothing but trouble and are now having to buy new ones but not Maytag. It is a shame that with all the technology that Maytag has built up over the years is now gone. If you look at all the terrible reviews I dont think Whirlpool will be in business much longer with products and service like this. I still have a fifties fridge for pop and beer and it is the best fridge ever with no problems and my last fridge in my garage, that I replaced with this Maytag is still better than this new fridge. The service man that came to fix the fridge said we had to build in the fridge to keep the noise down. How come they never had problems with Maytag products years ago. I feel its all about the almighty dollar. They only last a few years and you have to buy expensive warranty. If you made them properly you would not need warranty and they would last for years like before. If anyone knows if there is a class action suit against these companies let me know since all of us should not be ripped off and costing us time and money.

Love my washing machine. It is so big I need a step stool to reach down to the bottom. It cleans my wash well and I have dirty clothes. I hang my clothes on the line outdoors. My clothes have never looked and smell so good.

Maytag in general has gone from being reputable in the early 70s to being the epitome of a rip-off company that sells junk, then refuses to stand behind it. I have a Maytag Washer and dryer. The washer continually goes out of balance and spins across the floor. Repair people tell us that our floor is not strong enough - funny, our new Samsung washer has no apparent issues with the floor or anything else. Our Maytag Gemini is a piece of crap. The ovens do not work or heat up most days. Maytag pushes replacing an EOC board at $800.00, but then the part is not available. Stove is not even six years old. Maytag is a synonym for junk.

We purchased a gas range and over the range Maytag microwave a few years back and have had problem after problem with the microwave. Weve had 3-4, maybe more, repairman here and they replaced pretty much everything. Its been going for about a couple years now without a service call, but it went out again today. Very frustrating when you spend good money on junk. We are now to the point that we either replace it with another brand or we just put in a hood and have a microwave on the counter. Just so frustrating. I would not recommend Maytag over the range microwave to anyone!

I have had this dishwasher less than 2 years, Maytag model # MDB7749SBM2. The control panel started acting up, it would not let me select a wash cycle, it would select its own and I could not change it. After reading these reviews, I took off the control panel and discovered the wires which are encased in a plastic were all darkened and messed up. I will try to replace it on my own but if I have to I will buy another brand as this dishwasher hasnt really cleaned my dishes all that well to begin with.

I write this as the repairman is fixing my Neptune washer. As with many other complaints, I was experiencing the awful mold smell with the only fix being leaving the washer door open when not in use. This works but for the past few years a switch on the front broke which means we have had to leave the top off the washer and rig it every time we used it. Sometimes it would work and sometimes an error code would show and I would have to just turn to spin and finish that way. At the same time in 2005, I purchased all Maytag appliances. First the microwave went out then the ice maker broke and is still broken, then the dishwasher went out and had to be replaced. Washer broke so basically the only thing that has had no issues is the oven and all happened just outside the five-year warranty. Never again will I buy Maytag.

I bought my Maytag Neptune washer and dryer in 08 or 09, and it has smelled like mold and mildew for years but I still have to use it because I cant afford to get a new one. I cant get the smell out. Also, I have to take the pump apart at least once a year due to the fact that sometimes, no matter how you check your pockets, change still gets left behind and they dont make a screen or filter that will keep the change out of the pump. It is not hard to do, but the first year I had it, it were in the service center as much as it was home. I was glad when someone told me what was happening because I fix it myself in like 15 minutes and move on. But it should come with a self service manual showing how to do this procedure to save people money.

Thanks for the other reviews about the control panel problems... I too have the same issue with the short circuit. My Maytag dishwasher mdb7749sam1 was installed in January 2013. I spent an hour on the phone and the chat... HERES THE SOLUTION: When I told them the machine started in the middle of the night on its own, it became a safety issue. I have all the same problems as everyone else, flashing lights, the washer does not properly respond to the input from the control panel... I was told that even though it was out of warranty, as a gesture of goodwill Maytag is sending out an authorized repair service to fix whatever is wrong at no cost to me at all... Tells me that there really is an underlying issue. Anyway best of luck to anyone else in the same boat. I rated them as a 3 - not happy that this machine failed and I wont buy another, but they seemed to jump on fixing it...

My Maytag microwave caught fire and burned our cabinets and wall. We had just arrived home from vacation and our fire alarm went off. No one was using the microwave at the time, it just caught fire. We put the fire out with the extinguisher and called the fire department. Our wall and cabinet are charred and our house smells of burnt plastic and is covered with the residue from the extinguisher. Maytag sent a technician to investigate the microwave and, just like the fire department, determined that the cause was internal within the microwave. A Maytag agent called us and offered us 10% off a new microwave and 15% when we told them our house had been damaged plus we wouldnt have to pay tax. Theyd even deliver and install it for free. According to my estimation, thats probably less than $50. They told me that the microwave had no value and tried to make it seem as though they were being generous. Its an 11 year old microwave but there should be some kind of warning that they spontaneously combust after a certain period of time. If the microwave had just stopped working because of age, that would have been understandable and I would have just purchased another the next day. Instead these microwaves just self-destruct and Maytag seems to be ok with that. I was not surprised that they had a 1.5 star review when I came here. I have 4 kids, ages 2-9, who wouldnt sleep that night because they were afraid of the microwave.

I purchased the Neptune washer and dryer from Home Depot in Covina, California. I am very upset that I cannot get my clothes to smell clean! I have tried every cleaner possible to no avail! What do I do? I cannot buy new ones; theyre not that old. Each is a frontload washer and dryer. Now what!

I will never buy another Maytag Product in my life again. The Bravo is the worst of the worst washing machines ever. They claim to save on water but the electric it uses is terrible. You have to be a magician to untangle the clothes. Anyone who had anything to do with the workings of this machine should be fired.

How many times do we have to go without a washer? We have to wait on service to check/see how many times it has to be fixed. This is since we bought it.

I purchased one of the first Impeller washer and dryer. The dryer is great, but the washer needed repair immediately. Home Depot refused to exchange the pair, so I will never buy from them again. The washer takes over an hour to complete the wash cycle, has to be set on Bulk in order to get enough water for a decent wash, and is extremely rough on clothing. Its made holes in some of my shirts and everything comes out twisted without enough rinsing. Sleeves are always turned inside out. Thats how rough it is. It costs me more in water and electricity. Neither Home Depot nor Maytag would replace the pair for me.

Every time I do a load of wash, it comes out looking like I slept in it. It is so wrinkled you cant even iron it all out. If the load gets off balance, you have to wring it out by hand because you cant get it to spin again. I did a load of flannel sheets and it went off balance, wringing sheets out by hand is enough to make a person want to send the machine back and get an old-fashioned wringer washer. I hate this machine without an agitator. I have always used a Maytag washer, but I would not recommend this to anyone.

Control panel is defective on my Maytag dishwasher. Found a phone number that was created to deal with this problem. I only had to hold for a few minutes but the first person I spoke to was rude and unhelpful so I asked to speak to someone else. When another agent came on the line I told her that only the normal and rinse button light up but do nothing when pressed. She arranged for a repairman to come to my house and determine if my control panel is defective at their cost. When he arrived he asked me what the problem was and I said, The touch pad control panel is not working. He stated, Your control panel needs to be replaced. I have to order the part and come back to fix it. He was there for about five minutes and he never laid a finger on the dishwasher. When I asked if the control panel design has been fixed he said, No, you will probably have to replace it again.There is a video on the internet that shows how to seal the electronics with silicone. The repairman said that they cannot seal the electronics unless Whirlpool provides a kit to do it. I guess the Maytag repairmen may have to come out of retirement. My husband will seal ours after it is replaced so we hopefully dont have to deal with this problem again. So now I am waiting to see if he returns in a reasonable time frame and gets my dishwasher going. There is a class action suit about this issue filed in 2013 about this defect.Updated on 09/23/2015: A repairman came to my home on August 20, 2015, at Whirlpools cost, and he determined my touch pad did not work. He informed me that Maytag would provide the part, free of charge, but it would cost me 85.00 for them to come back and install it in 2-3 days. As of today I am still waiting for the part to come in, apparently due to high demand Maytag was out of touch pads, which were out of stock. No idea of when that would be, the repairmans company said, dont call us, we will call you when the part arrives. So I began to look for the part myself, found a couple on an auction site, but most companies that sold parts were on backorder. Until I found a company that said their inventory was out of stock but they had five, stashed in the back. The price of 105.00 was not that much more than the 85.00 cost for the service call. Got it in two (2) days, installed (in about five minutes), sealed by my husband and I loaded it and washed my dishes. I was so overcome with relief, tears came to my eyes and I almost fell out. I give five star to the fella that had the part stashed until I needed it.The Maytag repairman is still waiting for the part so he can fix my dishwasher.

I had a GE washer and dryer when I first moved to my new home - lasted 15 years. Then... bought a set of Maytag and they have both been the biggest pain in the world. Spent 3000 and Im ready to toss them after 3 years. Dont buy Maytag!!!

I have gone several years with wasted food at random times because my Maytag refrigerator decides to stop cooling whenever it feels like it. This is a continuing thing that started since the appliance was brand new and it has never been resolved. Maytag claims that they cant do anything about my refrigerator. They can do what they want to. From my experience, I feel like the issue is that they dont care to make it right. I am finally fed up with this refrigerator and I am buying a new one. I can guarantee that it will not be a Maytag.

We purchased a $500.00 Maytag dishwasher, Model #MDB7749SBW, in August 2013. In December 2014, a little over a year of owning it, the pump failed. We called Maytag and they had a service company come out and replace it. We paid $181.00 for this service call. In July 2015, the control panel failed so we called Maytag to see if they would replace it at their cost. All they are willing to do is to send another service guy out at our expense. The service call is $89.95 and that doesnt include the labor! The total with tax will be close to $200.00 again!!! Now we are getting close to spending $1,000 for this piece of junk! In addition, this dishwasher is only used three times a week because there are only two people living in our household. It is obvious after reading the other complaints that the control panels are defective and I am sure that Maytag is well aware of this issue. So, buyer beware. Dont even consider purchasing a Maytag dishwasher unless you enjoy watching your money flush down the toilet. They dont even deserve a 1 star rating!!!

This is not my first Maytag. Bought this one in August 2017 from Home Depot. Now all it does is make a grinding sound. No lights. Not anything but noise. I bought one without all the digital because I thought that could be more problems. The only part that is digital is the start/pause button. I liked the idea of less water and no center. It balloons the clothes when it is finished spinning. Didnt start out that way. I use the right detergent and wash it every 30 days as it suggests. Cant afford to call a repairman on such a new washer.

On 7/8/11, the non-freezer part of the refrigerator failed to cool to needed temperature. This fridge is model MI TXEMMWWOO, with serial no EY4705715, purchased on 7/13/10 at Home Depot.We contacted Maytag and were told to wait until Monday. On Monday, we were told that a serviceman would be out on Thursday, the 14th. On Wednesday, the 13th, the serviceman called to inform us that he would come the next day and that he would have to collect for the call. Since the fridge was still under warranty, we demurred.We went to Home Depot for advice. They called Maytag, and after an hour of getting the runaround, we were told that the serviceman would come on the 19th and that the call would be covered by the warranty.On the 18th, the serviceman called with the same message as before: he would have to collect the charges for the service call. Another trip to Home Depot led to the advice to activate the extended warranty at this point.Under the extended warranty, the serviceman came on the 21st, had to order a new part, and finally installed the new part on the 29th, three weeks after the misery began, and after spoiled foods, many bags of ice, and great inconvenience.We have other Maytag appliances, but this purchase has been a cruel lesson in Maytags lack of product quality, deceptive warranty practice, and indifference to consumer satisfaction.

We bought a Maytag Bottom Freezer Model MBB1952HEW in 2006. We have already replaced the relay, two years ago, now the compressor is going. I have seen recalls of the top freezer on the internet but not on the bottom freezer. It is concerning when you pull your refrigerator out from the wall as to how warm/hot it is back there. We were told it would be cheaper to buy a new refrigerator versus replacing the compressor. We are so disappointed in how much money we have stuck into this refrigerator for how old it is. I would expect a refrigerator from a reputable company to last longer than 6 years.

We bought a washer & dryer from Home Depot 2 1/2 years ago. The control board went out on my washer. I called Maytag and they wanted $109 for a diagnostic fee and wouldnt tell me how much the labor would be. A control board costs $350. So by the time all is said and done... the money would be better spent buying a new one. Maytags slogan of dependability lasts is a bunch of hooey. Washers should last more than 2 1/2 years and Maytag should back up their appliances. They just lost a customer.

Bought top of the line Maytag Commercial Technology washer because it was supposed to be the most advanced on the market. My experience has taught me that advanced does not equate to efficient, effective, and expedient. The washer settings for an average load (sheets or towels or clothing) is about 111 minutes per load (nearly 2 hours!!). To adjust to what would be a quick wash is about 25-30 minutes BUT the washing part of that is only about 5-7 minutes. I feel like a Pioneer Woman because I must spend most of a day to run four (4) loads of laundry (sheets, towels, dark clothing, white clothing). This is extremely frustrating!! I am sorry I purchased this product.

I had purchased a brand new Maytag refrigerator and in less than a year, the ice dispenser stopped working. I had called Maytag warranty department in regards to this matter and they flat out said, There is nothing we can do about it. I will never deal with this company whatsoever and wouldnt recommend it to anyone about it. Less than a year and they refuse to fix the item they sold. No better than a used car lot attitude.

I bought a new washer and dryer on Sept. 9, 2011. Front Load Commercial 2000 Series. I have had Lowes to my home 2 times since it was delivered because it shimmies across the floor. I am very upset with the purchase of the Maytag front load washer. If you could please get back to me on what can be done. I would like for a representative to contact me and come and look at the situation.

I have had trouble since I bought the Maytag Bravo washer. It first started out with the motherboard putting up crazy numbers. It took 2 different motherboards before that problem was fixed. Then it started with not wanting to drain; that was caused from the washer machine sucking up small clothes items in the drain plug. I had to call the Maytag repairman 4 times until I was told I had to put the small items in a laundry bag for this to stop. Now it is going off level on every wash, even when it has only 2 pieces of clothes in the machine. I am about ready to throw it out. Btw, all of my appliances are Maytag and I will never buy another Maytag appliance again or I will never recommend a Maytag to anyone.

We purchased the Maytag over the range microwave December 2014. Three months after installing it the door cracked. Maytag did replace the door and the repairman thought it might be due to the heat from the stove (huh, it was designed to go over the stove, where there will be heat). Now, six months after that, the layers of plastic on the door are separating and the piece around the control panel is cracked. Maytag agreed to replace the control panel but refuse to replace the door as it is only cosmetic (their words). So much for paying a little extra for what we thought would be a quality product. It seems to me that if something was made to go over the stove, it should be made to withstand the heat.

After less than two years the commercial washer we purchased from Lowe’s died. A repairman came out after a week and said it potentially needs a new control unit or computer. The control unit is on back order and we’ve been without a washer for a total of three weeks. The situation still remains unresolved and I’m regretting not going back to Samsung. After 9 years with a Samsung washer, it died and Samsung refunded the full price of the washer. It was a poor choice to choose American. :(

Every day you hear a hissing noise and water leaks in from the vents and freezes. This builds up and water leaks on the floor. You have to chip the ice out or end up slipping and falling. This happened to me - Maytag was no help. Time for a lawsuit.

We purchased a Maytag Centennial line washer (Model # MVWC400XW0) and paid a little more hoping that it will last longer than a normal washer. After just 14 months, the washer breaks and we are forced to buy an extended warranty from Maytag for $300. The warranty price seemed a little high; however, the only other option was to buy a new washer. The repair guys showed and said it should be fixed.After just three weeks, the washer broke again with the exact same symptom. Since I had the extended warranty, I called in another ticket. A different repair guy showed up and he said the first guy messed up. He said the guy misread the diagnostic code and didnt even put in the part that he said he replaced. The repair guy checked with Maytag and they told him it was no longer cost effective to fix our washer. Really? They overcharged for the warranty and wont even repair it when it breaks. The only reason I can think Maytag would do this is that they know the washers are junk.

We too bought a Maytag range (MER5755QAW) approximately 5 years ago. While making Christmas dinner, it quit working. The oven would not heat. Too bad it had to quit that day (or at all for that matter). Unfortunately, every single appliance I bought for my house 5 years ago is a Maytag appliance! The microwave quit last month and I have yet to replace it. I bought Maytag because for the longest time it was such a positive household brand name. Unfortunately, with 2 appliances less than 5 years old and out of warranty, I will never purchase one of their products again! I will spend the extra money and go with LG especially after reading some of the reviews on here on Maytag’s products (there are over 192 complaints on the Maytag ranges and ovens alone on this one forum).

Great stove for the price. The oven bakes good, the self-cleaning oven is awesome, the top is easy to clean up and regulating the temperature is so easy.

I was sooo excited to get this very very very expensive washer and dryer only to have the worst disappointment and let down...the washer in particular is horrible!!! It doesn’t wash!!! I thought I was crazy until I started reading all of these other reviews and found that many more people have had the same experience as I have... The tub never fills with water and the clothing never gets clean. I would love to start a class action against Maytag and get my money back or get a replacement.

We bought a top load washer and the matching dryer. A thermal switch (I think it’s called) blew in the dryer at about two years. Luckily my husband is an electrician, so he took care of that. WASHER-A little after 2 years the plastic “driver hub” stripped And the agitator has stopped working, the door is having trouble locking and it won’t spin fast enough to get the water out of the clothes. I’ve ordered a new “driver hub” for $53! It is a cheap plastic part. Probably 1 cent to make in China. Robbery. This will hopefully resolve all 3 issues I’m having with the washer. They even charged me 9.99 shipping. $2000 later Maytag/Whirlpool should treat their customers like royalty. I will never ever buy another Maytag or other brands associated with Whirlpool ever again.

I purchased this washer... the Maytag Bravos. It is the worst clothes washing experience. I only use one cycle as the other cycles do not provide enough water to wet the clothes. It is a large capacity top loader. DONT DO IT!

Does a good job of cleaning but takes much longer to complete. Pretty much standard features. Has rinse only cycle, air dry only cycle, and cycle for pots and pans. Top rack had special holders for long stemmed glasses which I dont need. Standard size. Same size as my Kitchen Aid. White, front load, no special appearance. It takes much longer than my old dishwasher. Also the soap dispenser broke after 2 months and had to be replaced. It requires that two buttons have to be pushed to start. My old one only required one. It does a good job of cleaning.

Dishwasher MDB7749SBM - Have the same problem as everyone else, panel board (2nd one, 1st was under warranty). This panel W10475787 is 2 years old. Keeps lighting up doing what it wants to do. Dishwasher is 3 years old. Cant find out if there is a recall on this part (there should be).

Purchased Maytag washer 2014, first the porcelain in the tub chipped then 3 years later the control unit assembly and actuator went bad they wanted $464 to fix the machine, more than we paid for it. The dealer tried to sell us insurance for this product at a hefty price, I believe all manufacturers are making their products with a short lifespan and the way for them to make money is by not making a quality product like they used to do that lasted 25 years or more, the only washer out there that is dependable is speed queen made in the USA in Wisconsin.So we the consumers are the losers in buying washers that do not live up to their name, Maytag covers themselves by a warranty of one year period for parts and labor and if you do not buy the extended warranty at a hefty price you are out of luck - so my advice is when buying a washer read all the reviews and make your decision, but the best advice is buy a speed queen online for $600 and save $400 by doing that and get a quality washer that will last 25 years or more.

We bought a new Maytag fridge in 2013, french doors, ice maker on the bottom. In 2 years we have replaced the control panel on the front door 3 times. Each time the plastic panel cracks and breaks free. The last time they replaced the entire door, all on warranty. Well 3 months later it does the exact same thing. I call Maytag and they say, fridge is past its warranty period so no coverage. It will cost me about $600 to replace this control panel.

After seeing all the bad reviews about Maytag I decided to write my review, we purchased a Maytag washer and dryer 1990 when moving into our new home, and we still have the same set. Now it does not have a motherboard which I feel today is the major problem with most appliances. Get away from the motherboards. Turn the machine on and off when its supposed to, or let it run its Cycles. Dont overfill, because this causes wearing motor parts. The dryer belt wore out on the dryer but that was an easy replacement. Im a woman of 64 and get it myself. Maytag I hope that you get back to the plain ol simple washer and dryer because mine is probably going to wear out which I hope not but I would so love to get the same set I got now.

We have only had this Maytag Washer for 3 1/2 years and the bearings went out. There is just my husband and I in the household and we are retired. We only use the washer once or twice a week. The repairman said the whole tub (inner/outer) would also have to be replaced. We paid $1,126.03 for the machine and it will cost $700 to repair it. Needless to say we will not repair it but will buy another washer. We have always been satisfied with Maytag appliances until now. We probably will not buy another Maytag appliance due to this event.

Bought a new home in July of 2016 and the builder had included a Maytag Bravos XL washer and dryer. They are THE WORST performing appliances I have ever used! I will replace as soon as I have the means to do so. DO NOT PURCHASE the Maytag Bravos XL appliances. The engineers that designed them should be fired! The washing machine makes an incredibly loud noise (like an old starter grinding in a 50s car). Im told that this is normal for the machine. Does NOT clean well and leaves soap spots on dark clothes... leaves them on light clothes but I cannot see them. Whites come out dingy even with bleach. The tub is so deep that I have to use tongs to get out smaller items, I am 53 tall and have never had this issue before. Soap dispenser drawer wont stay closed during wash cycle. Clothes are so badly tangled during the wash cycle that it is hard to describe the wrinkled mess that has to go into the dryer.Dryer issues: Very loud. Very wobbly and unstable, and yes, it has been leveled 3 times. Bed linens have to be separated at least 3 times during the drying cycles because they twist and wad up into big, wet knots of cloth. Infuriating!!! Dry time is very long unless you wish to cook your clothes. So disappointed in this product. Total rubbish!!

After buying this dishwasher model MDB6759WWW3 in Jan. 2010, I fully expected it to work longer than it did! So far, the control panel has been replaced 5 times. The last time was Sept. 17, 2012 and already it is out again. I talked with Customer Service, since Georgia has a lemon law. After 4 times it is to be replaced.They had no record of the part that was replaced, just that a technician had come and repaired (by ordering the same part they had no knowledge of). This time they will either replace or instead of me calling, my lawyer will call. I will never buy another Maytag product and will encourage anyone else not to buy either. My daughter had the same experience with a refrigerator, a piece of junk they did nothing about. By the way, I have an extended warranty plan, which should not even be necessary!

I have been on the chatline with Maytag customer service for two days, trying to enforce my warranty, which expires next week. My washer flooded my kitchen over the weekend, and I contacted Maytag to schedule the repair under the warranty. First, the woman, Aisha, looked up my registration, and confirmed that I was who I said I was, that my address and phone number had not changed, and told me that according to the records, the washer was purchased on 2/7/2011. Whats the problem? First, they wanted the model and serial numbers. I realized that this is important information in determining what machine needs what repairs, except there was not one sticker anywhere on my washer! Aisha said that the technician would not perform the repair, if the manufacturer did not install the model information properly on the machine. As if I had any control over the placement, or lack thereof, of proper ID for the washer. This was followed by a request for proof of purchase. I explained that I moved, and misplaced it, but I would have it emailed to me from the original purchaser. I was told that unless she could verify the proof of purchase, and the date of purchase, she could not schedule the repair under the warranty. This is despite the fact that not 5 minutes ago, she had just read this information from her computer! I asked her why would I register someone elses washer under my name and address? She didnt care. I told her I would have the receipt emailed the next day, and she stated that regardless of the date I requested, and scheduled the repair, if the actual repair took place after the expiration date of the warranty, it still would not be covered! I told her that makes no sense. I have no control over your scheduling issues. If you cant honor the warranty if the repair is made after the expiration date, then I need a date prior to that. I am entitled to the terms of the warranty, and intend to use them. Aisha said again that, without proper proof of purchase and purchase date, without proper tags on the washer, and if the repair takes after the expiration date, it would not be covered. I disconnected from her, and reconnected with another rep, who told me that some of the information Aisha gave was incorrect. I can schedule the repair, get the receipt and email it, or submit it through the chat, and regardless of when the repair was actually done, the warranty would still be honored. This person couldnt be sure what effect the lack of proper tags would have on that. My third re-entry into the chat was no better. I located a copy of the receipt in my email, and contacted the chat again. An almost amazing thing happened! This woman again confirmed all of the information Aisha recited last night, and was prepared to schedule the repair, without even asking about proof of purchase. This woman, Jennifer, was willing to schedule the repair, verify that it would be covered under the warranty, even if it was after the expiration date, because I had called and arranged the appointment before the expiration date, and she was willing to have the missing manufacture tags replaced. I had to ask her three times to review the email, and confirm that I had the correct receipt for the technician. I asked if the technician in the course of repairing the washer, had to remove the drainage hose, could he either replace it with a longer one, or add an extension, because according to Lowes at the time of installation, the hose they installed was supplied by the manufacturer, not them. Jennifer stated that since he was only there to repair the leak, and installation is not covered under the warranty, I would have to pay for him to replace the wrong hose, with the correct hose myself, even if he removes it! I told her that she needed to ensure that the technician absolutely did not remove the drainage hose from the back of the washer during his repair, because if he removes a part that is obviously the wrong part, and then replaces the wrong part after his repair, I would file a complaint every single place I possibly could. Why would a repair technician remove a part, determine that it is the wrong part, and then put it back! That is like a mechanic repairing the axle of a car, and discovering the brakes are bad, but since he is only there to repair the axle, he replaces the bad brakes after fixing the axle! He was going to be able to replace the missing manufacturer tags, though! This entire process took at least 3 hours and two days. To date, Maytag/Whirlpool is absolutely the worst company I have had to deal with, right after Sears, and ahead of AT&T. The consequences are that so far, Maytag refuses to have the technician replace the wrong hose with the correct hose, if he removes it in the course of repairing my washer.

Purchased a new top loading HE washer in 9/2012. This machine gets very little use - approximately 10-12 loads a month. It is now broken awaiting parts which will cost about $200. Of course the warranty is only good for 12 months There is no excuse for a washer this new breaking and costing this much to repair. What a piece of junk! Avoid all Maytag products.

Updated on 01/21/2019: I have contacted Maytag numerous times with no results. I purchased a washer and dryer on 2/7/2018 and the dryer takes hours to dry my clothes. I contacted them 2 months after my purchase and then waited and contacted again and again. I have contacted them numerous time with nobody contacting me back. I want a complete full refund in the amount of $1031.06! I want to purchase another washer and dryer from someone else and purchase both so they match.Original Review: Maytag MCT Dryer - The washer I purchase is great but the dryer doesnt dry worth anything. Dont buy it. Takes me hours to dry one load and the only reason I purchased this was because my old dryer was drying less but actually was better than this one. The time sensored dryer isnt worth 5 cents. So disappointed! I have had it 2 months, paid cash at Lowes and so unhappy!

I sold my 20 year old Maytag set and upgraded to this Maytag Bravos washer. This machine takes almost 1 hour to do a load and they come out dirty. Only way to get clean is to set on bulky sheet which uses twice as much water as old machine. This unit should have never been put on the market.

Dryers been installed for 3 months, 3 service calls to date. Heat unit failure. 1st service call no show, no call. 2nd service call fixed the problem 50%, the dryer would heat on timed dry but no other modes. A week after that call heat unit failed again on all modes. Awaiting 3rd service call. Customer Service Department at Whirlpool Canada could care less. Avoid this product, Maytag 2000 series dryer - do not buy.

We purchased a Maytag dryer in Dec 2012 and several days ago the heating unit failed (mid April 2014). I did a quick search on this site and a few others where I saw numerous such issues with Maytag dryers. I realized that I was 4 months beyond the warranty period but took a shot at calling their customer service line to voice my displeasure only to get the company line that they could do nothing. My wife and I have been married 27 years this year and this was the 4th dryer we have purchased (1st and last Maytag) which obviously did not last like the other brands or like we expected. I definitely do not recommend this brand!

Maytag Dryer MED6000XR2 - Purchased in Sept. 2012 - first service call 1/13/14; 2nd service call 2/20/2015 and less than one month on 3/14/15 it goes out again. It takes one week to get service company out and then another week for the part to be ordered and put in. This means I am without a dryer for over 2 weeks. An $1,100 dryer goes out every year and sometimes within one month?! According to the service company, it just is the way this dryer works. Really? If Maytag ever wants my business again, I better get a more justified reason and better than 2 weeks service call. This is absolutely ridiculous.

I need a new circuit board for a $2500 refrigerator. It was Saturday night of a holiday weekend when the ice chute started opening and closing and lights on door panel flashed like crazy. I called Maytag, who set up a service appointment for me for Monday. The tech came at 6pm and said there was nothing he could do without a part from Maytag and left. I proceeded to throw out all spoiled food and load a cooler with ice. I called Maytag, and they said it will take about a week to receive the part and have service. I have children in the house, and we live in Miami. I said that I would pay for overnight delivery of the part, and they told me it couldnt be done. I called this morning for a tracking number of the part, and they told me that it wasnt sent out as of yet. According to the internet search, this is a problem with a considerable amount of model number MF12568AES, and I should have been notified by the company. They claim it is a special project, not a recall.

Two years ago I purchased a Maytag Top-Loading HE Low-Water washer. I have always taken great pride in the way my laundry looks and smells but since this purchase, my laundry no longer smells clean and fresh nor does it look clean. I have always used the same detergent and fabric softener (only now I use the HE version) and it served me well. I have read all of the directions and did as I was instructed. I cannot believe that anyone would actually think that you can do laundry with practically no water. Do the decision makers have not common sense at all? I didnt and still dont believe it but what choice did I have when all of the machines are now HE with low water. I think its terrible that consumers dont have a choice. I have come to realize that low water, HE washing machines actually waste more time, energy and money (detergent and fabric softener).My clothes are not clean, nor do they smell good when the wash cycle is finished so I have to wash them again, using more detergent, fabric softener and energy. The super fast spin that supposedly sucks out most of the moisture, also rumples my laundry with semi-permanent wrinkles (even on the low wrinkle setting) so clothes that never had to be ironed before, now need pressing. I find it remarkable that, with all of the detergent ads promoting washing clothes in cold water to save energy, we are told that if our clothes are not sufficiently clean in cold water in our HE washers, that we should try a warmer/hot temperature. Good luck with that because my machine has several temperature settings but only uses one - COLD! I cannot actually believe that with all of the technology that our society holds, we are going backwards in the basics of washing clothes. Terrible product, terrible quality, terrible results, terrible waste of time, resources and money. Why cant you just leave some things alone??

I am very satisfied with my Maytag washer and dryer. Had it for 10+ years. No complaints. It’s easy to set the machine according to my preference for each load of clothes. The dryer is great. Settings on the machines are very easy to use. This is important since I have a vision problem.

We bought a Maytag Bravos XL assuming that because of the brand name it would be a great machine. WRONG. This washer is truly awful. Every single load of darks comes out covered in soap scum. I always have to rewash every dark load with no soap for a full normal cycle in order to get the scum off. My whites are probably also scummy but often I just throw them in the dryer as I cant see the scum. Its just a very, very poorly designed machine that obviously wasnt tested before they started manufacturing and selling it. Its criminal how Maytag continued to sell this piece of junk, and Ill never trust their brand again.

I find this Maytag dishwasher just ok, nothing special. It doesnt seem to clean any better or worse than other dishwashers I have had or used in the past. It also seems to get really slimy under the inside of the door.

On 9/8/09, I purchased a Maytag ceramic glass top range, model MER7662WBO. The right front dual burner has what look like worms in the burner. The other burners are clear. Maytag has replaced the top three times and the burner once. The top has gone bad again and they are calling this a cosmetic now and will not replace the top. I think there is a problem with the tops. I have purchased my last Maytag product. I buy for looks also.

I have had my washer and my dryer (model no. MGDB850WQ - serial no. MJ3311087), for 1 and 1/2 years. I have given both plenty of time and since the beginning, I have literally hated these products. This was a large purchase, so I feel locked into a terrible choice. I wish I had never bought these two items and will never use Maytag again. I will also never recommend these products to anyone. I do not like the new technology.

We purchased a Maytag dishwasher MBD7749AWM on 03/15/12 from Home Depot. The control panel went out on 01/24/12 under warranty. The unit was down approximately 2 weeks waiting for parts and a second service call. Just six months later (approximately 08/05/12), the control panel failed again. Thinking that a trusted American, iconic industry leader such as Maytag would stand behind their product, I called for what I thought would be a covered repair. I explained to a supervisor that their panels have not made it 1 year in service. She assured me there were no out of the ordinary problems with the panels for my model dishwasher in one breath, then stated they were out of parts and on backorder for three weeks. Now the truth comes out, further telling me that the unit is out of warranty and nothing can be done short of sending out a repairman, that I would be responsible for parts and service. After further discussion, she reluctantly agreed to send me the part for free if I arrange the installation and told me that it was very simple to install. When the part finally showed up on my doorstep with no paperwork, it was wrong. When I called and complained for waiting 3 weeks for the wrong part because there was no quality control in their parts and shipping department, all they could do was say sorry. They told me just to keep the part they sent and they would send the correct part. I begged that they ship the correct part overnight and they adamantly stated that was not an option. Maytag stipulates their process only allows ground shipping from FedEx per their contract. Knowing I had no other option, I agreed and waited for 5-day ground. The part showed up 13 days later and delivered by USPS. Apparently, I was lied to again and the left hand has no idea what the right hand is doing. Apparently, Maytag/Whirlpool have an inadequate and poorly trained quality control system in place and their manufacturing and electronic divisions are surly lacking a strong management team needed to go in and clean house. Instead, the whole mess they have contributed to continues to haunt Maytag has continued to be made to believe its okay to produce subpar products while continuing the complete demises of a once trusted American, iconic industry leader all while living on the Lorals of twenty years past.Whirlpool would do itself and this country a huge service by just letting this brand die and thrown on the heaps of scrap steel headed for China where maybe they can copy and fix what they were not capable of.

Has anyone talked to an attorney to see if a class action can be filed? My fridge is leaking, sheets of ice on floor of freezer, and ice maker doesn’t work. Looks like it’s the norm for these. Please post if you have spoken with an attorney. If no one has, I am going to.

I purchased this set 7 years ago and the washer started stopping mid-cycle and the dryer sensor doesnt work. I called the Maytag service number and after several phone calls (they had my name spelled incorrectly and the wrong address), was able to schedule an authorized servicer. He said the motor and motor controller needed to be replaced and it would cost over $900. When I said I expected my $1,200 washer to last more than 7 years, the service person informed me that the machines were made by Samsung (not Maytag) and just carried the Maytag label. He said the Maytag Neptune washers and dryers were the reason Maytag went into bankruptcy and was bought out by Whirlpool. I am disappointed Whirlpool/Maytag does not stand behind this product and will not buy this brand again.

I have had my Maytag refrigerator for eight years and it is best one I have had in fifty years. It is dependable, quiet running and easy to maintain. The ice maker is wonderful; it always has ice ready even on the hottest summer day. If and when I ever need to purchase another refrigerator, I wouldnt hesitate to buy another Maytag!

It has all the features we like and use every day. Timer, lights, fan, built-in Above stove, use minutes or preprogrammed Turntable, quiet, white in color, easy cleaning. Easy to replace filter and light.

I bought a Maytag front load washing machine. We paid $1,100 for this machine. About a month ago, it was making a loud noise. I called them and they said were going to come out and fix it. However, our washing machine did not have a serial number. It had the model number/purchase date, etc, but no serial number. Our drier had it, but not our washing machine. All Appliances stated they could not help us until we had a serial number. We spent around 3 hours on the phone with Maytag, trying to get a serial number. Melinda informed us that we were out of luck, and that there was nothing they could do for us. She stated to call Nebraska Furniture Mart, to get the serial number. We did. NFM does not keep serial numbers. They keep model numbers, and purchase dates, but not the serial number. I called Maytag back, and spoke with Arthur. Within 10 minutes, he gave me a serial number to use. Interesting. In the meantime, I have been without a washing machine for 2 days. I have a load of wash in the machine, because now the wash machine has gotten so bad it is shorting the breaker, and not allowing electricity to the machine. This caused the front door to lock and shut down. Inside the washing machine is a load of clothes. All Appliances now has the serial number to order the parts. The parts were supposed to be here yesterday, Jan. 9th. Surprise, they are on back order until Jan. 13th. I called Maytag to see what they could do regarding me without a washing machine for over 5 days, which could turn into 2 weeks. They simply replied that it takes time to order parts, and there is nothing they can do and apologized. I asked what about me having to go to a laundromat and sit for hours, doing laundry. What about sending me out a loaner, to do laundry until you can get the parts. They again replied; there is nothing they can do.I also stated I spent $1,100 for this front load top of the line, Maytag washing machine, because of its name, and supposedly good quality. They again said there was nothing they could do. They did tell me that the washing tub, the part that we needed, was on back order until January 28th. This puts me at about a month without a washing machine. They stated they would try and locate the part, and have it sent out to my house, not the appliance company that is supposed to fix it, but my house, so that once I did receive it, I could call All Appliances, and set up the time/fixing of the machine. This has been pure hell! Maytag is a joke. I paid a good price for a supposedly good company/machine. They are doing nothing to expedite the parts. They are doing nothing to back their products. They are not even offering compensation for my inconvenience of having to go to a laundromat, or being without a washing machine for over a week, and potentially up to a month.I have been without a washing machine for over a week. I have had a load of laundry locked in the washing machine. I have had to drive to a laundromat to do laundry, which includes time and mileage. I have been informed that the parts are on back order, and now could be up to a month without a washing machine. Maytag is not offering any compensation, no loaner machine, no replacement. Instead, they are just saying, sorry, you have to wait for the parts. I would really like the VPs. and Presidents of Maytag to go without a washing machine for a week, or their families to go without a washing machine for a week, possibly a month, and see what they have to say about that company.

I purchased a Maytag gas dryer in November 2011. This is January 2012. I have got to use mine maybe 2 weeks altogether since I had it. It is to be repaired for the 4th time tomorrow. In the meantime, I have to go to the laundry mat to dry clothes, Maytag refuses to do anything about this. They say they are helping me by getting it repaired each time it breaks down. I want a new dryer. The retailer I bought it from will not stand behind this product either. You see these commercials on TV where the Maytag guy is sitting back and waiting on a call. Thats a bunch of ***! I have never purchased a product from anyone that they would not stand behind it especially for the 4th time in two months. I will never buy another Maytag product as long as I live and I will tell everyone that I know not to buy one either.

Bravos mct. Unbelievable, this washing machine is terrible, no water. The water level doesnt even cover 6 items. Have to wash triple the loads of my old washer just to get the clothes clean. I have to go to the laundromat twice a month. I shouldnt have to do that. Almost want to fill the washer with water, but dont know what will happen. Very unsatisfied with this washer.