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Maytag Dryer Model MED5630MBK
Maytag - 7.3 Cu. Ft. Stackable Electric Dryer with Extra Power Button - Black
When heavy jeans get mixed in the dryer with thin shirts, push the Extra Power button to help get thick fabrics, pockets, hems and seams drier the first time. Advanced Moisture Sensing monitors inside moisture and air temperatures to help evenly and completely dry heavy loads. Dry a small load fast with the Quick Dry cycle, which pairs nicely with the Quick Wash cycle on select Maytag washers.
Manufacturer: Maytag
MODEL: MED5630MBK
MSRP: $989.99 USD
Maytag Dryer Model MED5630MBK Error Codes
CODE: PF
PROBLEM: Power failure
FIX: A power failure occurred while the dryer was running. Press Start to continue the cycle or press Stop to clear the display. If this code frequently appears, check the power cord and replace it if it's damaged.
CODE: F-01
PROBLEM: Main electronic control board failure
FIX: Unplug the dryer for 5 minutes and the plug the dryer back in. If the code reappears, replace the main electronic control board.
CODE: F-02
PROBLEM: User interface keypad failure
FIX: A stuck button on the user interface control board causes this code. If you can't free the stuck key, replace the user interface control board.
CODE: F-22
PROBLEM: Exhaust thermistor failure
FIX: Unplug the dryer. Check the resistance of the exhaust thermistor (temperature sensor). It should measure about 10,000 ohms at room temperature. If the thermistor is defective, replace it.
CODE: F-23
PROBLEM: Exhaust thermistor failure
FIX: Unplug the dryer. Check the resistance of the exhaust thermistor (temperature sensor). It should measure about 10,000 ohms at room temperature. If the thermistor is defective, replace it.
CODE: F-26
PROBLEM: Drive motor failure
FIX: Unplug the dryer. Check the wiring connections between the main electronic control board and the drive motor. If the wiring connections are sound, replace the drive motor.
CODE: F-28
PROBLEM: Moisture sensor failure
FIX: Check the wiring harness connections between the moisture sensor and the main electronic control board. If the wiring connections are sound, replace the moisture sensor.
CODE: F29
PROBLEM: Moisture sensor failure
FIX: Check the wiring harness connections between the moisture sensor and the main electronic control board. If the wiring connections are sound, replace the moisture sensor.
Related Error Code Pages:
Maytag Refrigerator Error Codes, Maytag Range Error Codes, Maytag Washer Error Codes, Maytag Dryer Error Codes, Maytag Microwave Error Codes, Maytag Dishwasher Error Codes,
Related Troubleshooting Pages:
Maytag Refrigerator Troubleshooting, Maytag Range Troubleshooting, Maytag Washer Troubleshooting, Maytag Dryer Troubleshooting, Maytag Microwave Troubleshooting, Maytag Dishwasher Troubleshooting,
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Maytag Dryer Model MED5630MBK
I take pride in my cooking and love my kitchen. As you know this is where everyone gathers when you are entertaining. The Aqualift system does not work. I have run the process 3 to 4 times consecutively in row and the inside oven the oven is never clean. I wipe out the sides over and over. So disappointed. The only saving feature is that you can not see into the horrible look of the inside the oven when it is closed. Was this feature really tested before it went to market????
Purchased the very top of the line Maytag Washer and dryer.. Top loader MVWB955FC1 washer. I got this huge washer and dryer because I was tired of paying $20 to have my Cal King comforter laundered. Bad idea.. Yes the comforter fits easily in the drum of the washer but it does not even come close to clean.. Why no agitator..? It leaves soap all over it in addition to the dirty laundry smell.. The dryer is better but it takes at least 3 cycles of taking it out and un-wadding it to get it all the way dry. Now my wife just hangs it on the line.It has been just over 3 years Feb 2017 since I bought both units from HH Gregg.. Now the top of the washer around the soap dispensing orifice has rust bubbling up worse than my 25 year old unit I put by the curb.. Maytag support is no help.. “Sorry rust is normal and it your unit is out of warranty”. I asked If this would have been covered under warranty.. NO!.. Not unless you report it within 30 days.. We only use it once or twice a week.. What terrible service..
Maytag Bravo Quiet Series 300 - I purchased the set 2.5 years ago and after 2 years, it started making a rubbing sound. I kept using it with having a family of 5 and this is why I purchased it in the first place; with 3 boys, I do a lot of laundry. It then quit working on me all together and wouldnt spin the clothes. I had a technician come out and it was the barriens that spun the drum so I had them fix it and it cost me $400. Then about a month later, it was flashing code F51 and not spinning. I had them come back out thinking it would be covered since it just got fixed but no, it cost me another $100. Now, 6 months later and here I am again unable to do laundry because its flashing F51 and wont drain or spin. I called Maytag and they tried selling me a warranty and said it wasnt recalled because there wasnt enough complaints. We need to all call and raise a ruckus. This is ridiculous. Sorry to hear everyone going through as I am.
We just purchased a house with new appliances. They are Maytag. When I use my stove the oven heats. I have no idea why. I wondered if anyone else has had this problem. When I turn it off it turned off but it turns back on when the oven is on.
We bought a Maytag Bravo washer and after less than 6 months of use, it stopped working with an F51 or 53 error (cant remember which because its been a month now). After looking online, it seems that almost everyone who buys this gets this error and has to have a part replaced! And Whirlpool hasnt recalled the faulty part even though everything Ive read says it should be a recall.Its now taken over a month to get a repair person in to fix it. From the time we called Maytag, to the referral to the service person, to the service appointment, to waiting over 2 weeks for the part to come in, its been over a month with no washer. This is unacceptable Maytag! The repair company is finally showing up tomorrow only after 3 left messages from us.Either build a better washer or stock your replacement parts with the local repair companies and you should be reimbursing your customers whove spent a lot of money at the laundromat after spending between $700 and $900 on your washing machines.
I bought my Maytag stand alone dishwasher model # MDC4650AWB in August of 2009. I have used it once or twice a week since then. About 2.5 years ago the control panel crapped out. I forked over the $$$ to have the part replaced and installed. Now, 2 years later the panel is once again slowly dying. I just got off the phone with the Maytag people and they refuse fix it and take responsibility for the product failure. The machine has worked adequately for me aside from the control panel issues. The control panel was built to break. Shame on Maytag! Lets go forward with the class action lawsuit!!!
We bought the Maytag set of dryer and washer just over 5 years ago with ex. war. The dryer now doesnt heat up but the drum does turn. To fix it would cost about $500 maybe more and the parts may only last a few months. I believe that dryer should last longer when only used about once a week. I am now looking at Speed Queen. Cost more but am told they last longer.
I purchased a Maytag dishwasher 15 months ago and was told the control panel is bad. It would cost me $120 to have someone look at it. I might as well buy a new one by the time the parts are added. I called Maytag and they said that there was nothing they could do for me since I was three months past my warranty. Meanwhile, I see all of these complaints about the same problem and Im wondering why there has not been a recall on this. What does it take for that to happen? I will never purchase a Maytag again! Their customer service leaves a lot to be desired. All they do is apologize like its programmed in their heads. This feels like a fraud!
The 2013 Maytag dishwasher panel broke 13 months after the purchase. After several phone calls and complaints they agreed to replace the panel at no charge. Since yesterday I have the same problem and need them to replace this washer. I am on a limited SS income and I am not in a position to purchase another washer after 3 yrs. My previous one lasted almost 15 yrs. This is totally unfair and I hope that Maytag replaces this entire machine, not just another repair. It will cost them a lot less to do that by either sending or having LOWES to replace this one. Thank you so much.Updated on 09/16/2016: Maytag is asking $300 to fix it and they will not replace it. So, by coincidence a friend of mine had the same problem and she did the following and I repeated these steps and now dishwasher is working. Turn off the switch or unplug, or turn off from the circuit box, your dishwasher. This cuts off electricity to the washer totally. Wait 30 seconds. Push the cancel button and hold on pressing it for 30 seconds (precisely, not less). Push then, the start button and hold on for 30 seconds again. Turn on the power and the cancel light will come on and let the cycle finish do not touch anything, until it is turned off and the light goes off by itself. Then, choose your selection for washing push start and see if it works. It did with mine and hers. Good luck and LADIES- YOU CAN DO IT, if this little old woman did it by herself.
Only 2 months after purchasing the Neptune Washer I required a service call as the washer was not draining. Technician replaced the pump and cleaned the drain filter. 4 months later the same issue happened. 3 months later the computer board was replaced and filter cleaned. Since purchasing this washer I have had to have 5 service calls to have it fixed. I called Maytag and they told me it is my fault the filter is clogged. Although the things in the filter are from my familys laundry the filter is located in the middle of the machine which requires the machine to be torn apart to clean the filter. This is a TERRIBLE design flaw which is NOT covered under the maintenance agreement as the service technician said this problem was caused by us. Maytag was the absolute worse to deal with as I have spoken to two levels of customer support managers and all of them said its my fault.
We purchased this new set of Neptune Washer and dryer at Lowes, in Yakima Washington in 2004, and now discover that there is a class action lawsuit due to the problems associated with mold, the pump, the motherboard, etc. Our washer is making horrendous noises when it spins, and the motherboard barely works at all. I trusted Maytag and bought this set and a stackable set at the same time. Yes, I am angry and will never buy a Maytag or Whirlpool again.
The oven works. However, there are two safety issues. First, the flat metal panel above the air vent and below the instrument panel gets extremely HOT. This is the location we can easily touch, especially when we operate the instrument panel. We almost burned our hands. Second, the edges of the unit are very SHARP. We almost cut our legs. These are serious safety issues. In addition, we/I tried to post a review at Maytag site pointing out these safety issues. The review was twice moderate (i.e., rejected). Even though I used to like Maytag, this experience changed my mind.
In January 2006, we bought a Neptune washer and dryer, model# MAH5500BWW, because we thought they were superior to any other at the time. In January 2012, the washer started making a very loud noise in the spin cycle. It just kept getting louder and a technician was called in check out the problem. We were told that the bearing was going out and he found a hole in the back of the tub. He said it was not cost effective to replace the bearing and the tub and suggested that we continue to use it until we could no longer tolerate the noise. We are very unhappy with the durability of this washer, with the amount of money we paid to be going out only after 6 years of service. We have been a Maytag customer for 15 years and will never buy another Maytag appliance. We are going to replace the washer and dryer to keep a matching set and it certainly will not be a Maytag.
Maytag/Whirlpool dishwasher control panel FAILURE MDB7749SAM - Just like all the above comments about this dishwasher... I too have been a victim. Control panel stopped working after 1 1/2 years. Turned on by itself like other have commented and will not let you push any buttons. Maytag/Whirlpool refuses to do anything about this at all and will cost me over $250 to fix an appliance I purchased at $499. How disgraceful of a company to not stand by their product... A huge shame on you Maytag/Whirlpool for not standing behind your product. If anyone knows of a way to get involved with a class action suit against this company I would like to get in on it.
Due to our previous washer breaking down, we had to purchase a new washer. We have always been loyal to Maytag since we were always pleased and satisfied with the performance. However, this new washer does not deliver in performance, cleanliness, energy savings when cycles take much longer and you end up maybe not using as much water, but our electric bill has gone up considerably. I have nothing good to report about this washer. We purchased it back in April of 2013, and Ive given it the benefit of the doubt by experimenting with all the different wash cycles. I am just not happy with it. I so want to trade it in for a front loader and give Maytag one more chance.
I bought a brand new Maytag bottom freezer fridge in May 2005. The first thing to go was the timing switch. I lost all contents of the fridge and freezer. The next to go was the compressor. Again, all the contents of the fridge and freezer were destroyed. This was after the 5 year warranty was complete. The cosat of repairs is around $800.00, which is the cost of a new fridge. I emailed someone from customer service, who replied how happy they are to hear from me, and how I can call anytime. I called customer service, and spoke to a supervisor. The fridge was built in the USA, but cannot tell me where the parts are from. No one seems to get, that I am disgusted that an appliance would last only as long as the warranty lasts. Oh, and the repairs are only covered for 90 days. My parents have a 62 year old RCA chest freezer that is still going strong. The lesson is, dont get rid of your old appliances. They may use a lot of energy, but they last. I will never buy from Maytag, ever again.
We bought a Maytag refrigerator two years ago with the front french doors and bottom pull out drawer. We chose Maytag because we thought it was a name we could trust, a good quality merchandise. However, in the last two months, we started having problems when the fridge wouldnt stay cold, the freezer worked fine. We removed everything from the freezer and my husband found the freezer needed defrosting as the back of the unit was a solid sheet of ice. It took hours to defrost and we thought that we had the problem taken care of.. and that we wouldnt have to worry about this happening again. However, we have now had to do this three times in the last two months!! I love the style of this fridge..but am getting SO ANNOYED with having to rip everything out of the freezer and spending HOURS to defrost it! I have NEVER had this problem with any other fridge!! Im ready to replace it, but weve only had it for two years, and I shouldnt have to be spending a fortune on ANOTHER fridge after TWO years!!
I have a Maytag refrigerator - the kind with the French doors with the freezer in the bottom and then the middle drawer is now leaking water all over my hardwood floors. This is ridiculous. Maytag better get off their butt. They need to send people out or send letters to people that have these freezers to fix them. When you pay a lot for something they should get a good product. If there a recall they should of send out letters or something.
Model MDB7749SBM1, Complete FALSE ADVERTISEMENT and GARBAGE. Let me explain. Maytag clearly claims this dishwasher is stainless steel on the inside and out... FALSE, BOGUS CLAIM. Please check for yourself, tried a magnet to it everywhere and the magnet stuck everywhere. I have had this dishwasher for 15 months. The keypad frequently stuck. When I called Maytag, they told me if its usable, there is no defect. 15 months after purchase and 3 months after WARRANTY ran OUT on Thanksgiving Day with 25 guest. The keypad finally quit for good. I called the Friday afterward and was told no service for a week. I called and received local service but they told me it would need a keypad, which I waited to call on Monday since Maytag is closed on weekends how ironic. I was told they wont cover anything since a certified person didnt come out even though nothing was ever fixed and they blatantly lied to the consumer. Tried to sell me an extended service plan. I will NEVER BUY ANOTHER MAYTAG PRODUCT AS LONG AS I LIVE AND WHEN IM IN LOWES OR HOME DEPOT, I WILL TELL EVERYONE IN THERE SHOPPING THE SAME THING, DONT BUY MAYTAG IF YOU KNOW WHATS GOOD FOR YOU.
The paint (stainless steel) on the top panel surrounding the digital screen is deteriorating from the heat and steam from light cooking. This happened the first time I used one of the back burners for light simmering. I purchased the range in December 2011, but had not used the back burners because I dont cook large meals. The black paint on the range top is also easily scratched when moving the grates for cleaning. This product has defective paint and Maytag has NOT responded to my questions sent to them by email. I will never purchase another Maytag product NOR will I purchase appliances from HOME DEPOT again. Home Depot should not sell shoddy products!
This washer is only two years old and does the wash for 2 people. The control board has broken down and the lid lock did too. Of course the warranty had just expired, so there is no help from the maker, Whirlpool. Save yourself a big loss and dont buy these brands. Mine is going to the dump where it belongs. Thats $500 down the drain. Do yourself a favor and get a Speed Queen.
The bottom oven of my Maytag double oven range (serial #MER6765BAS18) caught fire while I was baking there. The coil burnt out and separated. This did not occur due to food spill or other means. The coil was charred. The stove top does not perform adequately and the coils do not heat uniformly.
Big mistake. Worst purchase ever!! These high-efficiency washers (Maytag Washer Bravos XL) are the worst especially this one! I wash and wipe down the washer drum more than I was my clothes. I purchased it because it had a huge drum so I can wash my blankets and comforters. This washer leaves soap scum marks/residue on clothes and leaves it on the drum as well. I basically have to wash my clothes twice once with soap and then run again with just wash and rinse without soap, you tell me how efficient is that! Why not make a washer that put more water so the clothes can get washed properly. Dont worry about my water and electric bill. MAKE A WASHER THAT WORKS!I called customer service she asked me if I use the deep water, now you tell me why am I going to use the deep water, if that is the only way the washer is going to clean the clothes then do NOT give me 11 other options the washer to use. ONLY HAVE DEEP WASH OPTION. I dont care about the bells and whistles, I do not need a different tune when I turn it on and a different tune when its done washing my clothes. Make the washer the way it used to be WASHES CLOTHES WITH WATER AND LOTS OF IT. I will pay my bill not to worry. So I called customer service all they said was they will document my call! Well... like thats going to do me any good while I am stuck with your POS washer!
If you are looking for the Maytag repairman he will be at my house Tues fixing my barely 1 yrs old dishwasher. This is ridiculous to pay this amount of money for the reputation that Maytag is known for or I will say was known for. $270.00 for a control panel. My last Maytag lasted over 30 yrs. Not made in the US - not built to last and this was told to me by the people that installed it so take it for what its worth. Look elsewhere. My last Maytag product.
This washer has no agitator post and doesnt seem to clean as well as ones with agitator posts. I have heard that they are easier on your clothes though. The dryer works well enough, but I believe the control panel/motherboard needs replacing. The signal sounds even with the dryer turned off, which is startling to my dog and me. I reset it by flipping off the 220 breaker in the garage and leaving it off until the next time I do laundry!
Machine (Washing machine front loader model # MHW 5500 FC1) purchased August 2017. From the start Service Dept USA told me to unplug and re-plug anytime I had a problem as this problem started right away right after installation. In January it was getting stuck on the spin cycle. Unplug and re-plug to no avail. MAYTAG DO NOT have their own technicians just so you know. In the my area they use two subcontractors. In January they sent out the first sub-contractor from Appliance Wizards. He is a one man operation I later found out. As soon as he saw that I had a stacked washer and dryer he told me that this was my problem. He pushed a bunch of buttons on the machine, obviously re-setting the motherboard in a different way than unplug and re-plug and told me that there was nothing wrong with my machine. Not true. Machine was getting stuck again. Called Whirlpool service USA again. Told them not to send the same company. This time they sent JC Service. Excellent company. Kyle came out, identified that it was the motherboard. He claimed that they had other consumers with the same problem but that MAYTAG has corrected the problem and he went ahead and ordered a new motherboard. Waited 8 days and Kyle and another serviceman came and installed the new motherboard two days ago. Yesterday I put in my first load and the whole machine went dead. Kyle came again. He claims it is the motherboard again and he ordered a new one. I called Whirlpool service USA and spoke to Tina. All I wanted them to do is to ship my now, third motherboard quickly by courier so that I would not have to wait another 8 days without a washer. Her resolution was to extend my warranty by 6 months. I advised her that I had purchased a 4 year warranty but if they did not fix it so I can use it, even a ten year warranty would be of no use. So then she went and started reciting THEIR RULE OF LAW with regards to their protocol and told me that if needed they will replace my motherboard as many times as needed. She would not address sending the motherboard quickly. I asked for a supervisor several times and finally she agreed to put me through to the supervisor. She was worst than Tina. She agreed to check with the parts department and if possible she would ship it out by courier. I asked her to keep me on hold while she checked. She came back saying that they were not answering and that IN FACT they could not ship it out expeditiously. So, IN OTHER WORDS, SHE WAS LYING TO ME TO GET ME OFF HER LINE!!!! I asked her to give me the e-mail address of the EXECUTIVE OFFICE for Whirlpool. She claimed that she did not have their e-mail address and that the only way to communicate with them was by snail mail. I checked the internet and found a telephone number for the Executive office in Mississauga. I called them. The menu asked to push 5 for... get this... CUSTOMER EXPERIENCE... I pushed 5, followed by a bunch of beeps and a busy signal and disconnect. I tried 3 times. So there you go. This is their way of giving you a Customer Experience. Then I found a number for the Executive office in the USA. I was able to reach Latisha from the executive team and she assured me that if I were a USA resident she would have that motherboard shipped to be by courier right away. Because I am in Canada she was going to contact them to give me a call but that now I had to wait till Monday. 4 days to get back to me from Canada. Yet when it comes to service and parts, everything is arranged in the USA and everything comes from the USA because it is more cost effective for them. Who cares about the consumer. By then the motherboard will have left three days to arrive. 7 days take away 4 equals 3, take away a day for courier, depending on what time they call me on Monday, otherwise you have to take away two days, and then it will be all for nothing. But again, they must have so many complaints at the EXECUTIVE LEVEL, that they cannot call right away. So folks, note that Whirlpool has not recalled these machines with a defective motherboard, they are still selling them to unsuspecting consumers. They are not making an effort to send them out quickly or keep some in stock locally. BUT THE WORST OF ALL IS THAT THEY ARE REPLACING THE DEFECTIVE MOTHERBOARDS WITH OTHER DEFECTIVE MOTHERBOARDS!!!! This is outrageous!!!! I shall update my review once I hear from the very busy executive office for client care, and again once the new motherboard goes in. I shall post my order number and receipt when I update this review as my husband has all this and he is away. However I can give a work order number from service: **.
I am submitting this review today to express my disappointment with my Maytag washer. This is the Maytag MVWX655DW (Bravo), with Serial# C61842055. In August of 2016 I lost many treasured items due to a flood in Lafayette, Louisiana. My daughter and I were devastated and displaced because of this event. This is also in addition to completing Cancer treatment 2 days before the flood.I lost my GE washer which was a great product. It was a struggle for a long time, but we were finally get back on our feet. I was able to get another place to live, and it was time to purchase a washer. I was told that Maytag was one of the best products on the market, so I decided to purchase my first Maytag washer. This did not turn out well for me, and it was very disappointing. After 9 months of ownership of this product, it is broken! It is my belief that the product may have been defective.I put in a service call, and had a repairman come to my apartment on June 19th. I was told that my washer needs several parts to repair it, including a pump. I have never had this issue with prior washers. My previous washer before my GE purchase survived for over 10 years before it has had any issues. I called on June 26th to ask about Maytag issuing me a new washer or a full refund, instead of repairing this faulty product. I was told no, and was offered and extended warranty for 6 more months and $75.00. I expressed to her that I would rather have a new washer.The Bravo Washer is a very bad product. Instead of taking advantage of customers, Maytag needs to stand by that 10 year warranty sticker on the washer. Please understand this purchase is a LEMON. This washer did not last a year. After all I have been through, I did not need this financial hardship. In the long run, this product will die again. Unfortunately for me I may not be able to afford to purchase another washer. I am still getting follow-up treatment for my Cancer, and it is very expensive. Can someone please re-evaluate the need for a replacement washer or offer me a full refund? This product should not be broken after only 9 months of service.
Electronic control board fried after 3 yrs on Maytag Gemini range - certain buttons on control board would not set for ovens. Called Maytag, said was not covered, past 1 year warranty. Recommended repair shops, all overpriced. The piece cost between $300-500 for a 3 year old stove. Cheapest repairman wanted 90 to install piece. Ordered piece online and replaced it myself with help from YouTube video. Maytag has lousy repair records lately. Of 4 Maytag appliances purchased in 3 yr kitchen remodeling… already had issues with 3 of them. Do not recommend Maytag anymore!
I had purchased a Maytag Front Load Washer Model no. MHWE300VW00 in 2009. Now the rear tub, basket, and belt are gone. I will never purchase another Maytag product and would not recommend them to anyone.
We bought our Maytag washer and dryer a bit over 5 years ago. Now the UL warning comes on. Found out it will be over $400 to fix it. It only cost $500 new. Repairman says it is very common and not to pay him to fix it. Our GE went 20 years. Lesson learned, wife is out looking at new GE.
I purchased a topload washer two years ago and the plastic lid has been replaced 4 times because it cracks at the hinges. It is obviously a manufacturers defect that Maytag refuses to admit. They come up with excuses blaming the consumer instead of their bad design.
We purchased Maytag dishwasher model #MDBH989AW53 in January 2010. June of 2012 the control panel died. Luckily, we had the extended warranty. The service company came and replaced the panel. 3 weeks ago, the panel died again! The service company replaced the panel again. Today I got home and the dishwasher is completely dead! I am so furious!!! At this point, I may just have to bite the bullet and buy a brand new machine. This should NEVER happen to an appliance that is so new! What a laugh regarding the Maytag quality! It is the WORST I have ever seen in my life! Stay away from Maytag!!!! Buyer beware!!!!
I purchased this dishwasher from Sears in July of 2013. Barely 3 years ago. The last few months the controls have been acting odd. The control lock would automatically just turn on at odd times. Yesterday when I hit normal cycle it went to a different cycle and had many other options lit. It would not start. Finally it went dark, no lights, no nothing. I see many people have had these types of issues with this type of Maytag dishwasher. Disappointing. A dishwasher should last longer than 3 years. Sears said they would send a repairman out but it would have been minimum $200 after it was all said and done. Id rather own a non-Maytag dishwasher so we went and bought a different brand.
Bought washer and dryer as a pair and Ive owned for 8 years with zero issues. Everything works as built and promised. Why would I expect anything less from a brand like Maytag?
My dishwasher is one year old. It is very quiet and cleans well. Stainless steel makes it look great too. Efficient, energy saver dishwasher with great capacity and large utensil holder. This is the best dishwasher I have owned.
I am, was, a loyal Maytag owner. The Bravos design, center hub, catches the clothes and rips the material. Customer service will only state damaged material is not warrantied. So I now have a washer that in addition to washing clothes rips them.
We purchased a Maytag 4000 series washer and dryer in October 2011, and within 5 months, the main bearing failed. The Maytag repair person told us it was an inherent issue and to make sure we use HE detergent (We always have.). Maytag advised parts were not available for 3 weeks, so no washer after 5 months of use. The bearing failed a second time after 11 months. Maytag refused to replace the washer and advised it was repairable condition. Now, we have the bearing fail a third time, and Maytag has advised that they would not repair the washer under the extended warranty program. They offered us 75% refund on the washer (So I guess they expect their products to only last 4 years.), which is simply unacceptable. We are now faced with purchasing a new washer, which will not match the dryer; or we have to purchase a washer and dryer of another brand. Maytag has provided pathetic customer support, and their response or lack thereof shows that they simply just dont care about their brand image or the customer.
We purchased this machine (Bravos XL top load washer) in August and its been nothing short of a disaster. It doesnt clean anything. Within two washes my cloth diapers were unusable, loaded with ammonia and stains. Our camping clothes wreaked of smoke. I tried multiple cycles, more detergent, less detergent, larger loads, smaller loads. Doesnt matter. It doesnt clean. I called customer service within a week and waited 6 weeks for a service call. Into third trimester of pregnancy and recovering from an MVA, I was washing soiled clothing by hand in bathtub desperate for help. I only wish Id known about their 30 day money back guarantee. After many calls, no shows and cancelled appointments, the first tech comes. He tells me the machine is fine. They just dont clean well. Hes not surprised. I call the appliance shop, they said the same thing. That they wouldnt have sold me the machine if they knew I had dirty laundry to wash. (Who washes clean laundry?). They wont help us. We call Maytag back. They send another tech. He says the same thing. Tells us to keep complaining to Maytag. I call again and they tell me that if I want a service tech, I have to pay. Theyve deleted all my feedback from their social media site and refuse to provide any assistance. The machine is nice looking and makes big promises but thats where it ends. Save your money. Youll get better results with your grandmas washboard.
I have always bought Maytag and never had a problem except with this new washer. Our clothes smell like dirty laundry and when done washing there is lint in the creases or folds of the clothes. I am using a product for cleaning the washer each month, but our clothes still have an odor. I do not like the way the washer works, it just moves back and forth slowly, but the clothes dont circulate enough.
Washer leaves spots on clothes and massive knots in clothes. The serviceman has been here twice since we bought it and was told to use extra wash option and heavy load wash with fabric softener option as well, and to only use about one tablespoon of detergent. So much for the green option! Results, still washing clothes 2 or 3 times per load then into the dryer. Tried an experiment - washed a pair of my daughters white capris and then washed them at a friends house while water was saved in a separate tub. Holy crap, the dirt in the water. Do not buy this machine. Not even if it is offered to you for free.
Purchased Maytag Double Range MGT8720DH00 in March 2015. Within 2 months had to call gas company due to leak and service came out to fix it. Now anytime my house is closed up during a vacation or extended period away I come home to a locked range with a warning message to check to make sure that the knobs are off. Had gas company (who also called fire department) to come out tonight after returning from vacation with same issue again. They tested and said CO2 was ok, but to check reviews for similar ranges and I have seen repeated issues in reviews for Maytag products. The firemen all commented when they saw that it was a Maytag so it seemed like they have seen these issues before. Very scary to think we could be exposed to a constant low level gas leak in our home. Keeping windows open at all times is not a realistic option.
This is a top load washer, commercial series, high efficiency without any agitator. It doesnt use enough water to break down the soap, no matter what soap or amount is used. Clothes come out of the machine with soap patches. It is also virtually impossible to balance the load so when it spins, it bangs and thumps and walks across the room until it shuts itself down. Stirring and re-distributing the load, changing the size of the load, small or large (should you actually fill the tub to a full load per instructions) it simply doesnt distribute or balance itself at all. At the end of the day, clothes need more water for extra rinse and then doesnt seem to work with soap removal all of the time. You cant put a load in and walk away and do something else or it will bang around and turn off. A waste of money and time. Save yourself, buy something else.
I have Maytag dishwasher model # MDB7609AWB2. I purchased it from Sears on 5.30.10. It was installed 3 weeks later. From June 2010 through November 2011, the dishwasher has stopped working 3 times, every 6 months, requiring a service call to fix the electrical /circuit board problems. The aggravation of owning a poorly built machine and inconvenience of waiting for Sears to send a repair person has sealed our decision to stop doing business with Sears and Maytag.
I purchased two Maytag appliances; PC-touch control 500 Electric Smoothtop and a dishwasher. In less than two years, I have spent over $1,000.00 repairing these two appliances. With my stove, I have replaced the PC control board and the oven light kit. Less than a year and a half, I now need to replace the PC control board again. I have been a Maytag customer since 1976. The dishwasher had a recall for the heat element and I replaced the control panel control board and door lock switch and the main control board. I will never buy Maytag again.
I always thought Maytag was the best, maybe because of their ad. Finally, I bought a refrigerator two months ago, which has turned into a nightmare. The company has sent a tech six times and they all say that it is a bad design which makes my vegetable drawer full of water because of moisture. And they refused to do anything about it every time (bad management). They have already spent more money on service than what I paid for the refrigerator. Figure that out.Do not buy Maytag. It was the biggest mistake I made. I also bought a washer and a dryer at the same time. I wish I could send them all back because of the ignorant people they have working for them in their complaint and service office. Anybody out there, if you want to buy an appliance, make sure it is not Maytag.
I bought a new Maytag French door refrigerator a few years ago and have been disappointed ever since. The quality is second rate and now the ice maker has failed. The product looks good but performs poorly. Buy a more quality foreign made product instead. Before this I had an LG which was quieter and never had a problem after 10 years.
My wife and I purchased new Maytag dishwasher in 2011. Worked well for 9 months and then control panel went out. We bought a Sears with 1 year warranty. Sears fixed but then 2 more repairs followed with blown fuse and pump motor went out. We knew this was a lemon so we purchased an extended 3-year warranty through Maytag. Well the unit only works for a month or two then we are constantly calling for repairs. We just had the pump replaced a 3rd time and yep you guessed it the unit is loud again so here comes repair 15. The warranty contract states that if the same part fails 3 times, Maytag will replace the unit new one time and voids any further repairs. My wife and I are very frustrated and lost all confidence with the Maytag company. Our old one lasted 14 years and this new one is a piece of junk. The company reviewed my request of unit replacement but was denied for whatever stupid reason. This unit has over 5000 dollars worth of repairs not counting the lost time of appointments waiting for the repair. My wife has had to stay home and wait for 4 to 8 hours an appointment. She has many other obligations to do with her time. Its sad that Maytag does not stand behind their product. Its my conclusion that this company does not want to sell good product, they only want to sell extended warranties. Your products are not reliable if you have to offer warranties. I would like to see if I can get to repair 30 before my warranty expires by March of 2015. Maybe I could then see if 30 repairs would make the Guinness Book of Records on the most repairs done on a dishwasher with extended warranty. That would be something the company could be proud of dont ya think.
Purchased 6-1/2 years ago when we had kitchen remodeled. Bought the stainless steel with stainless interior. The interior design was perfect for placing the various dishes, glassware and utensils. There are a number of settings to choose from, however, we tend to use it as more of a sanitizer so the light or normal wash are the preferred and dont use the heat-dry as we dont find it necessary. Very pleased with the quietness of the cycles and have no regrets with our purchase.
Purchased washer in Nov. 2014. Remodeled house. Moved in on May 2 2015. This washer failed in just 3 washes. Pump froze up. Now it is august 5 2015 washer did it again. Model MVWC200BW. It appears this will be the 3rd pump. There seems to be something here. If it stays together in order to keep this washer I have to buy extended warranty. THESE PUMPS COST 100.00 PLUS INSTALLATION. MAYTAG dont seem to see this as a problem but as a consumer it is very well a problem. I am a electrician by trade and deal with pumps and motors ac/dc. This is a problem.
I bought this washer from Home Depot and was told I could load large comforters and even sleeping bags in it because there was no center agitator. There NEVER seems to be enough water to wash and rinse clothes completely. The water saver feature cannot be used as I have to use extra rinse cycle EVERY load to rinse soap out of clothes or I get white residue spots. I have MANY MANY shirts that have small tears in them I believe caused by this washer. I have monitored shirts I put in the washer and again today lost another high quality fabric T shirt. I have saved all of the shirts in hopes that one day there will be a definitive report that this washer design stresses clothes and damages them. I am going to purchase a new washer and it will not be a model like this.
Had this front loading washer 13 months when the circuit board failed. I pitched a huge fit as Maytag wanted to charge me 75% of a new washer for the circuit board replacement. Fortunately they caved. I like how well it spins out and washes well. The door gasket is hard to keep clean. Has fresh setting so clothes do not get moldy if you leave them too long.
On Nov 1, 2018 - 14 months after purchasing this top of the line refrigerator - the compressor broke and the freezer stopped functioning. I called Maytag Service who said the soonest they could repair it was Nov 12 - 12 days after it broke. Also they said my 10 year warranty didnt apply unless I had proof of purchase. I said I registered my product online when I bought it but they said they had no record. So they had to charge me full cost of service and parts which would be $1000-$1500.I then called LOWES SERVICE ADVANTAGE - I really like Lowes by the way - and they verified my proof of purchase and that in addition to the appliance warranty I have a 5 YEAR mechanical parts repair warranty through LOWES. Thank goodness I purchased the service warranty from LOWES because Maytag was NOT honoring theirs! So then a repair person from FAST APPLIANCE REPAIR INC came to fix the refrigerator and said because it was the compressor he couldnt repair it so I had to wait a few days later for the COMPRESSOR SPECIALIST to come out. The compressor specialist came and said he didnt have any in stock so had to order one.Six days later - Nov 19 - the compressor arrived at my house. I called FAST APPLIANCE REPAIR and asked for someone to schedule an installation. I said Im RETIRED and can do it any time. They said the soonest they could install it is NOVEMBER 28 - ONE MONTH AFTER IT BROKE. So now Ive lost two large drawers of frozen food that spoiled. I have no refrigerator this week for my birthday and for Thanksgiving. I have to wait another 9 days to get it fixed. I am NOT HAPPY. I am sharing this experience so anyone considering buying this or any other MAYTAG product will think very carefully before making their purchase. Also, be sure to buy from Lowes and get the Lowes service plan for any appliance. Ill try to update this if and when my refrigerator gets repaired.
Just got off the phone with Whirlpool Customer Care after getting the run around between parts and customer service for most of the morning. My issue is with the shelving on my MSF25D2EAS01 Maytag side-by-side refrigerator. The plastic surrounding the glass shelving is disintegrating and they are not admitting to a defective design only that the original part has been obsoleted and a new one is available for purchase (an over $300 expense to replace three shelves) on a unit that is just over 2 years old. I am willing to bet the old part has been replaced with a different design after they realized a substantial number of customer complaints. As an engineer, it is obvious to me that these shelves are poorly designed for their intended purpose, furthermore my work allows me to recommend appliance brands for large projects so I see no reason to recommend Whirlpool or any of its subsidiary brands (Kitchen Aid, Maytag, Amana, Jenn-Air) to any of our clients. Whirlpool quality and customer service is substandard and no better than any imported brand of appliances.
Maytag is no longer a brand well designed for longevity. Dishwasher, 3 years old. Wash sequence lights start acting up and cannot select the normal sequence. Called to schedule a service call. Maytag service person unaware of any issue. Was informed a service call will cost $99 minimum and provide 15 minutes of diagnostics, $29 for each subsequent 15 minutes. $299.00 max. (All CND $). Those rates added to new parts and it would not be cost effective to repair a $600 washer. If this washer gets replaced, it will not be with a Maytag.
Bravos XL washer- This is probably the worst purchase I have ever made, first off, at $1000 it was a pricey purchase however, I chalked it up to it will last many years without issue. After only 3 years, the unit leaked water and was so loud you couldnt stay indoors while it was on spin cycle. The bearings and seal were completely shot and needed replacement, after the sticker shock of having a good repairman fix the problem I decided to tackle the job myself. (Thank you YouTube). All was well for the next 2 years until it all happened again. Maytag is junk and will never get another dollar from me-ever! A Speed Queen TR5 now sits where that piece of crap used to reside. BUYER BEWARE!
The washer is so loud it can be heard all over my home (my home is 2700 sq.). It sounds like metal to metal grinding. I was told thats how the run and the first bit of water isnt enough to even wet the clothes. Id never buy another one (even though this is my 3rd Maytag washer. Im 78 yrs.old).
We bought this Maytag Bravos top loading washer 2 years ago after having bad luck with a front loading Maytag. Maytag was always the top brand to buy so I thought it was the style washer but now I believe Maytag has failed to keep their standard of quality high. My clothes come out of the washer almost dry and full of lint. Even though I use the HE wash soap, it does rinse out of the clothes. Dark clothes come out with a noticeable scum so I suppose the lighter clothes do, as well, I just cant see it. I sometimes have to wet the clothes down to get them clean and I always have to double rinse them which defeats the whole economy issue. Im not happy with this washer and would not recommend anyone to buy a Maytag brand washer.
Purchase brand new range a couple of months ago. Self-clean oven does NOT self-clean and leaves weird, flakes of something that stick to oven floor. Burners are inconsistent and difficult to control heat level. Take forever to get warm, and then either boil over or wont get warm enough. Purchased this with inheritance from my mother - how sad! Always had such faith in Maytag.
First I do like the fact that it spins at such a high speed that the water is mostly gone, and that is the good news. I do like that it uses less water but when washing any dark colored clothes there are dirt or scum like marks where the clothes may have been folded or twisted in knots which I also do not like. I have cleaned machine but this started when new. Drying doesnt get rid of those scum marks either. I never had this problem with my old full fill machine. I have used more detergent and less HE of course in both liquid and powder. Any suggestions?
Consider all other manufacturers before purchasing a Maytag dishwasher. Our 3 year old model MDB8949SBB1 is junk. The control panel is a joke. Works when it wants to. Do not spend your hard earned money on Maytag.
I purchased Maytag Quiet Series 300 Dishwasher in 2006. About 3 years ago, I got a letter that a recall had been issued due to an electrical problem. A service repair person came out and replaced the electrical element in question. Next the dishwasher did not work and a repair had to return again. Today I have the same electrical problem and after waiting on line 12 minutes to talk to Maytags customer service, I was told it could cost me a couple of hundred dollars to repair my 7-year old dishwasher. In my last home, my Kitchenaid dishwasher lasted 20 years before needing to be replaced. My daughters Maytag dishwasher lasted on 12 years. What ever happened to Maytags lonely repairman? I now have to get a new dishwasher and worry about my $3000.00 kitchen floor getting damaged with the removal of old and install of new. Believe me, my new one will not be Maytag.
This product was purchased in March. In September, the agitator broke off. Thats a new one on me with a washer. Every other one Ive bought tended to last 10 years or so, then something like a motor wore out. It was an obvious design flaw on a topheavy agitator held on by a flimsy plastic sleeve. To make matters worse, their warranty service seems mostly geared to selling extended warranties, necessitated by the poor quality and bad design of their products. So, for a mere $182, I can have it covered for the next six or seven times the agitator breaks. No thanks, Ill figure out how to fix it myself when its no longer under warranty, or just cut my losses by buying another machine, and never another Maytag or Whirlpool product. I had a similar experience with a Whirlpool refrigerator purchased in April 2017, which had a defective module that went fortunately just before it was out of warranty.
Purchased washer last Nov. It broke over month ago, tub cracked and would no longer spin. The part took month to get. Same day was repaired. It broke again after 2nd load of wash with the same issue. I want a buy out or a different washer. It also tangled the clothes. Model no WET4027HW0 Purchased from Lowes which had good service.
I bought this Centennial washer about 7 weeks ago and it has worked right for 4 of those weeks. The washer wouldnt spin the clothes and they came out soaked. Service guy came out and said it was the computer panel and he didnt have one. So I waited over a week for another service call. He put that one and said that now the transmission was shot and he didnt have one, another wait. This is a piece of junk. Do not buy Maytag or Whirlpool products. I had a Maytag for 15 years and had one service call. They are not what they used to be.
I bought a new Maytag refrigerator 5 years ago and it has been nothing but a headache. Ive spent more than $700 getting it repaired. The Maytag repairman is no longer lonely, hes really busy. These units are crap and the company does not stand behind their products.
Ten years ago I bought a very expensive set of Maytag Neptune Washer MAH5500BWW and dryer units with the single all-in-one pedestal. The washer starts sounding like a freight train during the fast spin dry cycle. A service tech came out, turned it on, listened, told me it is bad outer tub bearings going bad. And the price to fix is $846. Its essentially a throw-it-away deal. The tech says he has done hundreds of these and its a 3-hour major tear down, the bearings are press fitted and you essentially buy a new outer tub instead of replacing the bearings in the old one. Maytag went out of business and was bought by Whirlpool. What a piece of crap and to think how great Maytag once was. Now I have a dryer and a pedestal that probably wont fit any other washer brand.
Maytag French door, bottom freezer - Water accumulating on the freezer drawer gasket. After a short period of time, mold forms which is a potential health hazard. We asked Maytag to look at the problem. So far, 3 service people have come around - each one with a solution, but none have been successful. I called Maytag again and left messages on two different occasions, and they have yet to get back to me. Am I on the blacklist? This I know for sure - this is the last Maytag product to ever get in to my house again. If anyone has a solution to our problem, we would love to hear from you.
I bought the quiet series 200 dishwasher about 2 years ago. The control board went out and because it was past the industry standard one-year warranty, we were told we need to pay the cost of repair and parts ourselves. Well, I came here and seen that there were numerous complaints about that board specifically with all their models of dishwashers. I called and raised hell two times, and then I found them on Facebook and publicly bashed them there on their own page. They got back to me there and gave me an email address to explain my problem with their product. So I did. I even copied this web address and pasted it to my complaint. First, they called me and offered the part at 50% off. I told them, Go to hell. Even at 50% off the part combined with the techs labor, Im still better off buying a new machine and it will not be a Maytag ever again! A week after that another phone call came from them, this time saying they will cover the part 100%, but no labor. I agreed and for about $180 I got a new control panel installed and a one-year warranty on everything except cosmetic damage. Not bad, eh? Certainly not typical, I was told by the repair guy. Be angry, be respectful, but be persistent and public! That’s my advice.
I just found this website & do not have my model info with me. But we have bought 2 Maytag refrigerators since 2001. We still have the 2nd refrigerator but I want to replace it as soon as we can. They were different models but had/have the exact same problem. They freeze up into sheets of ice and then leak puddles of water on to the floor. Makes me mad when I see their ad about how great their product is - what a load of crap! My first refrigerator was a General Electric; it was still running after 19 years when I left the farm. I still have my 2nd General Electric refrigerator (18 years old) down in my family room - running like a top! NOT EVER GOING TO BUY MAYTAG AGAIN!
I bought a Maytag washer January 2016. We recently had a issue with it so I logged onto the Maytag website and found a service provider to come see what was wrong. I had to pay a $100 fee for them to come out and look at it. I was told that the transition went bad. The parts were under warranty however I would have to pay for labor, which would be $325. Called Maytag and was told because I did not purchase an extended warranty there was nothing they could do about the labor. I can buy a new washer for $500 why would I spend $325 to fix? Already lost a $100 for them to come out to tell me what was wrong. Completely not right. A washer should last more then 4 years! Do not buy any Maytag produces. Will not last!
I just want everyone to be aware that Maytag went bankrupt several years ago. They were bought out by another company that still puts the little Maytag sticker on, and all the products are made in Mexico. Apparently all the lawsuits wiped out the company. I did not know this when spent several thousand dollars on one of the best Maytag refrigerators a few years ago. I had nothing but problems with it, and literally had to fight with customer service while it was still under warranty. Needless to say, it only lasted 7 years before the compressor went out, which is roughly $1000 to fix. Kenmore here come...
Maytag Centennial Commercial washer - We purchased this washer approx 4 years ago and have never been satisfied with the job it does. Most loads require a second rinse cycle and then perhaps not a good job on the clothes. We have had it repaired twice as it makes a god awful noise and does not do a wash cycle. I believe the repairman has replaced plastic pulleys both times and now it needs the repair job done again. High efficiency has led to high disappointment. We will be looking at getting an older style agitator model as we know they work! Maytag will have to pay us to buy anymore of their products, not impressed at all.
We bought Maytag Dishwasher on October 9, 2019. Due to the installation difficulties we were not able to install and try it right away. Lowes warranty expired in 30 days, and the dishwasher is not cleaning the dishes. Even with the hand prewash of all of them-they come out dirty. I have to clean them after. The dishwasher is very weak. We contacted Maytag and were told that they can do nothing for us, only send technician (we have to pay $160 per visit). We can not return or replace it, the quality is very poor, so we will have just to buy a new dishwasher and lose 500$ for this product.
This machine (Maytag Bravos XL) was in our new house and is relatively new. It is the worse machine I have ever owned. I am 58 and cant reach the bottom of the tub to get clothes out. It doesnt fill with enough water to clean the clothes, and repeatedly I have my clothes coming out dirty. I have had to rewash clothes to get them clean at all. Or they come out with grime all over them. I had both a LG and Samsung front loaders in the past, if I could afford it I would throw this Maytag out on the curb! Its a piece of junk.
Our 3-year-old Maytag refrigerator, MFF2558VEAZ, is forming a sheet of ice on the bottom of the freezer. The ice partially melts for some reason, and then water leaks out at both bottom corners, usually once a day. Others have reported the same problem. Contact with a repair person is yet to be done. This must represent a factory defect.
The control panel went bad on our Maytag dishwasher of only 4 years that is only run about once a week, A replacement part would cost more than half of what the dishwasher originally cost, so we have decided to go with a KitchenAid. Not pleased at all with the longevity of the Maytag.
The only reason I am giving 2 stars is because I didnt actually spend my hard earned money buying these machines, they came with our house purchase. At first I was excited to have a good quality washer/dryer... Now I understand why the previous owners left them behind. My complaints are like most of the others on here - takes way too long to do a load because of the stupid water sensor, it doesnt wash loads evenly so everything on top hardly gets wet and washed properly, lint all over our clothes, powder residue left behind even though I set it to 2 rinses, a lot of settings but missing useful ones like quick wash... just all around disappointing. At least one good thing has come out of this and we will not be buying Maytag for our new laundry room. Saying that I have also read so many bad/worrying reviews about Samsung and LG - cant any company make good, reliable, lasting products and stand behind a warranty anymore?!
I have had my washer and my dryer (model no. MGDB850WQ - serial no. MJ3311087), for 1 and 1/2 years. I have given both plenty of time and since the beginning, I have literally hated these products. This was a large purchase, so I feel locked into a terrible choice. I wish I had never bought these two items and will never use Maytag again. I will also never recommend these products to anyone. I do not like the new technology.
Same problems as everyone else. Water not soaking the clothes, questionable load capacity, shaky (we have engineers in the house so there is no way they did not look for floor evenness as the stores/Maytag will tell you that you may not have done, complete bs) etc. Its absolutely horrible that were all now stuck with such a terrible machine. I really wish I had read these reviews before (I googled the machine earlier but got generic stuff and didnt stumble upon these reviews until much later). Maytag should take responsibility on this as retail stores do not take back appliances unless they are defective. The Bravos is definitely a defective product from the get-go though.
Maytag Bravos MVWB725BW - Purchased this washer last year and have been very unhappy with the way it washes. It is extremely harsh in the way the agitator moves the clothes. Because it has a low water level the clothes take quite a beating in the washing process. This is confirmed when I remove the clothes from the dryer and proceed to clean the lint filter. The filter is constantly full of lint, even after drying clothes that have been washed numerous times before. Additionally, the clothes, even though being put in evenly, end up bunching together.
Maytag, you left me disillusioned and disappointed. I used to believe you, trust you. How am I going to feed my kids without a fridge? I bought our side-by-side French door refrigerator a few years ago and even bought the extended warranty (which no longer is in effect, unfortunately). Yesterday, the refrigerator failed, We called a small local repair person who could be at my home in a couple of hours. He listened and said my compressor was out, a leak was probably in there too, and that it would cost about 900 dollars or more to repair. When I called Maytag to see what they thought, they said that because I called a non-Maytag assigned repair person (even though this small-business repair guy didnt even take apart the refrigerator), I could no longer get their repair plus one year warranty offer which runs 400 dollars. But there is nothing I see on their warranty page that says this. Here I was trying to help our local economy by calling a small mom-and-pop repair person who is known in our town and has a good reputation, but I guess that by doing that minor well-intentioned act, it goes against Maytag corporate policy. Wow, how foolish do I feel now? I feel ashamed to admit this, but I actually started crying when I was on the phone with their customer help rep and asked, Isnt there something that can be done? I was thinking to myself that two months after Christmas with three kids is a tough time to replace a 1300-dollar refrigerator. I offered to pay the 400 dollars to get the refrigerator fixed by a sanctioned Maytag official with their warranty, but that I didnt know that I wasnt supposed to call anyone else besides Maytag if my appliances broke down. I would have never called our small local guy if I had known that Maytag corporate had such a policy. She said that no, there was nothing that she could do, and that is what happens to customers who call a non-Maytag assigned repair person. I guess when this happens to your fridge, you ask your neighbors if they can keep some milk, lunch meat and cheese for you, at least until you can save up for another fridge. Thank goodness that dried pasta and Ragu sauce dont have to be refrigerated. There are also cans of peas and corn and dry cereal, so it should be okay.I cant express how absolutely disappointed I am with myself and with my purchase, and how this has soured me on everything Maytag. I feel like an idiot. Can you believe that I had actually scrimped and saved up for months to buy this Maytag refrigerator and the extended warranty (hah, just to be safe)? I had bought it because I thought Maytag was a reputable company and because it was supposed to help the environment with its energy saving technology. But dont you think that a $1300 refrigerator should last more than 7 years (Believe it or not, this newer Maytag fridge was replacing a 20-year-old fridge that I gave to my cousins and which is still running to this day!)? And to add insult to injury, I already had a major repair done 4 years ago on this same French door Maytag fridge when it was only 3 years old. Maytag should offer to come out and fix their mess, but all I received when I called Robin, the supervisor, at their Tennessee call center was a, Sorry, there is nothing that I can do and there is no one else that you can speak to, and Nope, there is no one at corporate that you can call for help either and I have no advice to offer you. I can give you a mailing address though, if you like. I think I did hear pity in her voice, so that was some comfort. Pity from a call center supervisor, think about that! How awful it must be for her if that is all that she can offer to the desperate people who look to her for guidance! I actually felt sorry for her after I hung up the phone. It must be terrible to know that the company that you work for is probably mistreating its customers and all that you can offer is an Im sorry. I wonder how often someone says a rosary for her and her workers taking on those endless calls for help. How often does she cry herself to sleep after a day of that?I really dont like complaining online and I rarely do it, but this experience was just so awful and hopeless that I feel I had to say something to save other people pain and money. I hope that everyone learns from my miserable Maytag mistakes and please pass on my experiences to all of your friends and family. Those big tax refund checks will be coming soon, and I know that a lot of people upgrade their appliances with that money. Please, please think twice before you buy anything Maytag. I would feel better if I knew that people could learn from my stupidity. Remarkably, I was once gullible enough to trust and believe in American-made Maytag - goodness, was I wrong to do that. I am considering Facebooking my friends and family to let them know what happened and save them the heartache too. I hope that everyone who reads this can learn from my own mistakes and misguided trust in a company. In a world where so many companies throw away or roll over on their loyal customers, all I can say is something that I learned from a wise high school English teacher - Et tu, Maytag? .
Bravos XL top loading washer looks nice and very large, but thats about how deep it goes. It leaves even a small load half-unwashed unless you select deep water wash and even then it FAILS TO USE ENOUGH WATER. I tried to go and fill it up once with tap water and it totally DRAINED THE WATER AND SOAP before it unlocked! It was on Deep water wash and the top of the load was totally dry as I dumped the hot water onto it.It is a bad design and it should have never been sold. I know it has special places designed only for HE detergents but when you try to use a Tide Pod the detergent NEVER FULLY WASHES OUT OF THE CLOTHES.... Too small a load, too big a load, exactly 5 pounds or exactly 10 pounds it really doesnt work very well - AT ALL! I was thinking that I might like to get some SHOS at the low price it is but now I can see why they are definitely not getting back into business.
We purchased a Maytag washer/dryer 5500 series in October of 2006. It was working good for the first few years, then gradually started failing on us. The clothes would not be clean or they would be soaked when done. Two days ago, on the board it kept blinking LR. So I checked all measures to make sure that it wasnt the motor or the front door lock. That door lock is a big pain! However, it happened to be both the motor and the bearing at the same. This is definitely not worth spending another $700 on. Goodbye Maytag, hello LG!
Just read Ann of Colorados (posting April of 2014) message about her Maytag Bravo washing machine and its like I wrote it myself! Our Bravo started with making a loud noise during the spin cycle which turned into oil or a dark liquid spraying out from under the machine, along with saying UL, so I would adjust the load and get it going again only for it to start the spin and rinse cycle all over too! We have 5 people in our family and cannot afford to not have a working machine. We purchased this machine only a few years back to replace another product that was also a piece of junk. I guess as a last resort I will try a Spin Queen which is American made and hopefully will work! Very disappointed in Maytag. Whatever happened to Machines lasting like they did for our Grandparents?
Bought a Maytag washer from Lowes 3 years ago and it is just junk. I am 62 years old and never had a washer that actually broke down. What happened to good American technologies. I guess those days are gone, anyway dont buy a Maytag, duh. It is the day after x-mas and I have to buy another machine.
We are on our 2nd Bravos XL. The first washer lasted 6 years and there was a part going out that kept making it stop in the process. Basically the repair guy said it will just go out one day so it was up to us to repair or replace the machine. The machine didn’t have an agitator and we had been having issues with white residue on the clothes for a long time but thought it was related to the other part. So we bought a new one, with an agitator. It was the new model. We’ve had it around 6 months and we have lots of issues with the white residue. The only success we have with not getting white residue on darks is using deep fill and very little detergent. We use powder because the liquid makes dark spots on our dark clothes. So either way, there’s a problem. So we are using a lot of water when it’s supposed to be water saving. And we are using much less detergent that the company says. I think it’s the machine that has problems. I’ve read a long thread on Facebook and it appears that Maytag tells you to use Affresh regularly. It also says to follow their instructions. But everyone seems to follow instructions but Maytag takes no responsibility for their product. Makes me sad because Maytag was the best on the market at one time and we will never buy again. Our dryer works fine but the washer sucks. And that was a lot of money that I paid. I hope that Maytag decides to make it right and help their “customers” enjoy their products once again.
I have a Maytag Bravos high energy machine that Ive only had for 3 years that has stopped working. After the cost of two diagnosis visits, estimated repair costs are $734 - more than I paid for the machine. As explained to me, these high efficiency washers are in their infant stage, especially when I bought mine in 2010. I feel I have no recourse except to buy another machine. It certainly wont be a Maytag or Whirlpool model! I did research the machines at time of purchase. I thought I was buying a top reputable brand. Guess I was wrong.
I bought the dishwasher (Model MDB7749AWM) 15 months ago and paid $490.00. I had to put a new console in it ($245.00) on 07/16/2012. So that’s $735.00. Two days ago, the console went out again! I’m not putting $245 more in it! I called Maytag’s office. They more or less told me that was my problem! I am throwing that piece of junk away! And I’m buying a different brand. Maytag does not stand behind their product. Last Maytag I will buy! Warning! Do not buy Maytag!
WORST MACHINE EVER! Besides the soap scum Maytag Bravos XL Washer leaves on all of our jeans and my husbands work pants, the machine decides when it wants to work and when it does not want to work. Weve had repairmen over, we have called the 800 numbers, just like all of the other reviews on here. Ive readjusted clothes in that thing more than Ive done laundry in my life!!! I HATE this machine. Ive memorized the manual from reading it so many times, have the correct detergents, tried washing large loads, small loads, lined up the clothes around the outside so the middle thingie is not covered, thrown clothes loosely in there. Every way possible. The machine senses, starts filling, then just stops. Today, no matter what I do with the load in there, it will NOT run, it keeps shutting itself down and I do not even know what else to do. NEVER EVER EVER buy this machine! We will never own another Maytag EVER.
We purchased our Maytag Washer back in August of 2019 and already needs a Motherboard and Lid replacement. Not only do you have to wait almost an hour to get a hold of their customer service I got hung up on once after waiting that long and the a Customer Service Lead by the name of Brittany couldnt offer any help either. We have been without our washer for almost a month now and will have to wait another couple weeks for the part to come in on top of probably another week for a maintenance person to come out and repair. I asked to expedite the part but that went absolutely nowhere. It actually added time to get the part because it was suppose to be here on the 13th but now its up to 9 business days for that to happen. I would stay away from purchasing any appliance from Maytag with the experience we have gone through and terrible customer service as well.
I bought a Maytag dishwasher in 2019 in Home Depot for my new home. The dishwasher stopped washing dishes after two years and 6 months. The price of the new machine was 700$ and I did not buy the extended warranty. The trouble is circulation pump, that cost to install the new one from local service would be about 350$ plus the new pump 150$. I consider quality is very poor if the new dishwasher works only two years and then it is better to buy a new item than fix the old one. Never never buy Maytag production.
We bought this from our local big box retailer paying $433.87 after installation, the oven, haul away and home delivery. Two years and 3 months later its a boat anchor. Display is cold and dark after stating we needed to open and close the door before it would heat. We did but it kept displaying the same message. Unplugged it, turned circuit off per Maytag customer service line, still nothing. It is no longer made and you cant get parts. It is useless. The 10 year warranty just covers the magnet and the cavity.
I spent extra money on a commercial grade Maytag dryer $1300 before taxes because it had a 10 year warranty. The motor and drum quit - and Maytag refuses to honour the warranty. I am appalled by their dishonesty and lack of integrity. I do not recommend them to anyone.
Had side-by-side refrigerator for over 12 months - Went completely dead - Would need $500 work!!!!! Just got less 6 months. Now need filter for water and air filter!!!!!! I wish I can give it less than one star!!!!
I have called this company several times. Most of the time, they tell you that you need to call another department...which means you spend even more time on hold. This washing machine is only 3 years old. I will never buy another Maytag/Whirlpool product again!
MAYTAG REFRIGERATOR SAFETY ISSUE SHARP EDGE Maytag refrigerator model MRT118FFZ01 purchased Feb.2018. There is a safety issue, sharp edges. Maytag has been aware of this for over 1yr from customer reviews. I went to consumer affairs.com and there are numerous complaints on products/customer service. I have been asking for a replacement door since Feb. On Sept. 7th I cut the palm of my hand on sharp edge, drew blood, no stitches but I was very upset. Called Maytag, transferred to the safety dept. sent out service tech. He reported that it was a safety issue, very sharp edge, he had to put duct tape on corner to prevent any more injuries! He requested that new doors(freezer&refrigerator door) only be sent, I do not want/need the whole unit replaced. Freezer door has sharp edge also. I have numerous emails to/from corporate office begging since Feb. for a new doors so that this would not happen! Maytags solution is to buy back refrigerator or I should pick another model. Neither is a solution for me. I picked this model for a reason. I asked them to provide me with the simplest solution which is to contact factory where it is made, red flag it, talk to manager, quality control check to see that there are no sharp edges before it is shipped to me. They refuse to do that 1 simple common courtesy, customer service request! They cannot guarantee that door will come without a sharp edge! My model is not the only 1 with this problem. I talked to salesman & model in store has sharp edge & in the reviews the same model had sharp edge which was submitted over 1yr ago! So Maytag has been aware of this safety issue for some time now but chooses to do nothing about it! I chose Whirlpool because of the name, I thought it stood for quality & above all excellent customer service. Was I wrong, found that out thru numerous phone/email conversations. They just dont care! Is it too much to ask Maytag to give me a refrigerator with no safety issues?!!! I have talked to Aaron in the corporate office, he was no help at all. His # 866-817-5404 ext **. I have all the emails to/from him. Please help, I want this same refrigerator, only model that would work for me. Now that I have had personal injury & have spent so much time/effort, aggravation since Feb. trying to have them do the right thing I feel that I am due monetary compensation. Bottom line this complaint is concerning a safety issue & horrible customer service from the call center to corporate offices! The Maytag name isnt what it used to be known for, quality & service.
This machine may save water but I spend more time and money getting out the severe wrinkles it creates. I use my dryer and iron much more than with my previous washer. I never thought a new washer would make wash day more difficult.
Maytag Bravos XL - This is the worst product I have ever owned! I purchased a Maytag because when my husband and I were married 29 years ago we bought a Maytag washer and dryer and still using the dryer. However we lost the washer and had to replace it. Worst mistake ever!!! Within a year a circuit board went out (they replaced but I was advised I needed an extended warranty which I do have) and was told by the technician that this model was junk! I called Maytag and expressed my great disappointment and all I was told is we document customers input. I then ask ok so what are you going to do about it? And I did not get a response. I asked for a different model but was declined. As you can see it is rusting at only a 1.5 years old and tearing up my clothes. It destroyed a doily that belonged to my late mother. Maytag used to have integrity in their product but not anymore. Not only all of these issues but I have to wash clothes twice and they still are not clean. Plus they have a dirt film on them and yes I used THE detergent!!
Purchased less than a year ago, Machine stopped working. Approved service company says no error codes visible must be ok. Machine still does not work month later, service again does not show up for call, following month same. Its still in warranty but they claim it is fine. Error code disappear right after popping-up no storage of error codes.. I had to buy small washer to manage home. Really bad choice of product. Will not use this brand again.
I purchased all new appliances and decided to go with Maytag. My Maytag Refrigerator model MFI2569VEM after 12 months, just after the warranty expired, started leaking all over my kitchen floor. I called Maytag and all they told me was there is no recall on this model and there was nothing they could tell me over the phone. I purchased an extended warranty and that is a whole other problem to get someone out. They said to check the freezer problem I need to call when the leak was occurring, so they could see what is happening. So basically, I need to leave water on my kitchen floor so they could see what is happening. Who hires these people?



