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Maytag Dryer Model MGD6630HC
Maytag Dryer Model MGD6630HC
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Maytag Dryer Model MGD6630HC

Maytag - 7.3 Cu. Ft. 12-Cycle High-Efficiency Gas Dryer with Steam - Metallic Slate

When heavy jeans get mixed in the dryer with thin shirts, push the Extra Power button to help get thick fabrics, pockets, hems, and seams drier the first time.* Advanced Moisture Sensing monitors inside moisture and air temperatures to help evenly and completely dry heavy loads. Select steam-enhanced cycles and options that help prevent wrinkles, refresh clothes, and reduce static.

Manufacturer: Maytag

MODEL: MGD6630HC

MSRP: $1244.00 USD


Maytag Dryer Model MGD6630HC Error Codes

CODE: PF 
PROBLEM: Power failure 
FIX: A power failure occurred while the dryer was running. Press Start to continue the cycle or press Stop to clear the display. If this code frequently appears, check the power cord and replace it if it's damaged. 

CODE: F-01 
PROBLEM: Main electronic control board failure 
FIX: Unplug the dryer for 5 minutes and the plug the dryer back in. If the code reappears, replace the main electronic control board. 

CODE: F-02 
PROBLEM: User interface keypad failure 
FIX: A stuck button on the user interface control board causes this code. If you can't free the stuck key, replace the user interface control board. 

CODE: F-22 
PROBLEM: Exhaust thermistor failure 
FIX: Unplug the dryer. Check the resistance of the exhaust thermistor (temperature sensor). It should measure about 10,000 ohms at room temperature. If the thermistor is defective, replace it. 

CODE: F-23 
PROBLEM: Exhaust thermistor failure 
FIX: Unplug the dryer. Check the resistance of the exhaust thermistor (temperature sensor). It should measure about 10,000 ohms at room temperature. If the thermistor is defective, replace it. 

CODE: F-26 
PROBLEM: Drive motor failure 
FIX: Unplug the dryer. Check the wiring connections between the main electronic control board and the drive motor. If the wiring connections are sound, replace the drive motor. 

CODE: F-28 
PROBLEM: Moisture sensor failure 
FIX: Check the wiring harness connections between the moisture sensor and the main electronic control board. If the wiring connections are sound, replace the moisture sensor. 

CODE: F29 
PROBLEM: Moisture sensor failure 
FIX: Check the wiring harness connections between the moisture sensor and the main electronic control board. If the wiring connections are sound, replace the moisture sensor. 
 


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Related Error Code Pages:
Maytag Refrigerator Error Codes, Maytag Range Error Codes, Maytag Washer Error Codes, Maytag Dryer Error Codes, Maytag Microwave Error Codes, Maytag Dishwasher Error Codes,

Related Troubleshooting Pages:
Maytag Refrigerator Troubleshooting, Maytag Range Troubleshooting, Maytag Washer Troubleshooting, Maytag Dryer Troubleshooting, Maytag Microwave Troubleshooting, Maytag Dishwasher Troubleshooting,

Related Repair Pages:
Maytag Refrigerator Repairs, Maytag Range Repairs, Maytag Washer Repairs, Maytag Dryer Repairs, Maytag Microwave Repairs, Maytag Dishwasher Repairs,

Related Parts Pages:
Maytag Refrigerator Parts, Maytag Range Parts, Maytag Washer Parts, Maytag Dryer Parts, Maytag Microwave Parts, Maytag Dishwasher Parts,


Maytag Dryer Model MGD6630HC

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Product Reviews:

Ive had my Maytag (above range model) for about 4 months. The same as every
Ive had my Maytag (above range model) for about 4 months. The same as everyone else with open/close door error. Faulty door switch. When the interior light doesnt come on, I know I will get the error. You would think Maytag would have already repaired or replaced this door switch part.
Published: May 26, 2018
Kenneth of Elizabethton, TN
Source: consumeraffairs.com

After only 2 years my microwave stopped working. Now I can purchase a new w
After only 2 years my microwave stopped working. Now I can purchase a new warranty which is just as much as a new microwave, have somebody come out and fix it, or pay a service charge which is just under $100 and does not include labor and parts. I figured out now why nobody calls the Maytag repairman. We cant afford it!
Published: June 12, 2014
Linda of Colorado Springs, CO
Source: consumeraffairs.com

Purchase a top loader washer machine in Nov 2014, it is now Jan 2015. It is
Purchase a top loader washer machine in Nov 2014, it is now Jan 2015. It is not completing drain cycle, leaving wet cloth. I am Not happy with the service. I had the tech people come out 3 time and saying to call customer service, and they keep sending out people. They do not want to give me back my money. Unhappy, waste of money, will not get another Maytag appliance again.
Published: January 28, 2015
Wendy of Scarborough , ON
Source: consumeraffairs.com

Never buy from Maytag. I and my daughter bought from them two refrigerators
Never buy from Maytag. I and my daughter bought from them two refrigerators of them. After one month my daughter started to fix. I am started after one year or it is leaking. Our freezer destroyed and realize this after one day all my food I throw away. The same was with my daughter refrigerator. My daughter have old refrigerator it is working without problem for 50 year never fixed. Never ever buy from them anything. It is good I was at home. Sometimes I am traveling if it happens this time. I do not want to think about this. For fixing you have to pay lot of money. I hate that I purchased something with them.
Published: April 18, 2018
Liliya of Falls Church, VA
Source: consumeraffairs.com

Same as all the other reviews control panel intermittently started to fail.
Same as all the other reviews control panel intermittently started to fail. Dishwasher is less than 3 years old. Does not work at all now. I tried resetting circuit breaker - nothing. This unit was $700 from Home Depot. Complete trash. It is cheaper to buy new dishwasher than repair - how unfair! Maytag won’t repair - well for over $300 they will. I feel better knowing everyone has same issue & is not my electrical system. Class action lawsuit!
Published: August 3, 2014
laura of Syosset, NY
Source: consumeraffairs.com

Maytag never fails to please me. My dishwasher is so quiet I sometimes have
Maytag never fails to please me. My dishwasher is so quiet I sometimes have to put my ear next to it to make sure it’s actually working. The inside is stainless steel (those are the quietest) and it has a child lock so my 2 yo grandson can push all the buttons he wants and he still can’t mess things up. I love the high temp and sanitize features and everything is always clean and dry when done. It seems like it takes a long time to run through all the cycles, though. That and no adjustable top rack are the only two things I miss with my previous dishwasher.
Published: March 6, 2020
Judy of Ankeny, IA
Source: consumeraffairs.com

I purchased the Maytag 6.5 inch electric convection oven about 2 years ago.
I purchased the Maytag 6.5 inch electric convection oven about 2 years ago. I wish I hadnt. The oven temp is way off, it cooks unevenly, the back burners hardly work, and the back burners on the stove top barely work, the knobs get stuck constantly, the self cleaning does not work, and the glass part of the door allows dust to get trapped in the glass. The range is $800+ piece of junk, best used at the scrap yard. Today, I turn my oven on, and the element underneath the oven pan caught on fire. Now its broken in half, and needs to be replaced. I look up the QR code, and come to find out the oven is actually a Whirlpool, with Maytag labels on the outside. I would have never purchased this range if I knew it was a Whirlpool. I have always had issues with Whirlpool appliances. This is a fraudulent product, and deceives the customer. Why sell it as a Maytag, when its really a Whirlpool? It should at least state that fact on the description, and salespeople should advise the customer. Now I know why its a piece of junk, because its a WHIRLPOOL!!! I will never buy a Maytag or Whirlpool product ever again. I have always stuck with Maytag appliances. Every appliance in my house is a Maytag, or are they Whirlpool?
Published: September 18, 2017
Michelle of South Grafton, MA
Source: consumeraffairs.com

Purchased washer in Jan 2013. Average usage is 1 load per week. Last week t
Purchased washer in Jan 2013. Average usage is 1 load per week. Last week the washer started leaking from the rear left side. A service call discovered that the bleach dispenser was filling up with water and overflowing. Bleach dispenser?? I never use it! Seems that the new bleach dispenser hose line has a relief valve whereas the original part did not. Internet research has confirmed that this problem is very common with this make and model. However, a call to Maytag requesting what compensation, if any, would be available resulted in a response that basically was too bad... so sad... cant do anything for you! Seriously? An apparent common, known problem and all they can say is we understand your problem. Needless to say that will definitely be the last lonely repairman Maytag that this household will purchase.
Published: February 9, 2016
Barbara of Southampton, ON
Source: consumeraffairs.com

Model MFT2776FE200 worst purchase of my life! We purchased the Maytag Frenc
Model MFT2776FE200 worst purchase of my life! We purchased the Maytag French Door Refrigerator last year. Within a few months, freezer failed and we had to have a retrofit done. Less than one year it has failed again. No refrig for over one month and still no parts. Hundreds of dollars of wasted food and I’m asked by Maytag Service if I have an extended Warranty. I didn’t realized that a new refrig needed to have an extended warranty. Will NEVER purchase another Maytag product again. We are devastated that spending 3k on a fridge means you might as well throw your money to the wind.
Published: May 9, 2019
Lara of Logan, UT
Source: consumeraffairs.com

This is my first convection oven. It is a double oven and I am hooked for l
This is my first convection oven. It is a double oven and I am hooked for life. I love the smooth top and use the convection daily. The only small issue I have is that the touch buttons on the range are on the harder side to push. But other than that, I have owned this for 5 years or more and would only get the same type again if I had too.
Published: June 3, 2018
Rich of Tamworth, NH
Source: consumeraffairs.com

MFI2670XEMS - I bought a Maytag Fridge MFI2670XEMS in 2012. I dont remember
MFI2670XEMS - I bought a Maytag Fridge MFI2670XEMS in 2012. I dont remember how long it took to start leaking but it wasnt long. Same thing as what most people are complaining about - I also have hardwood floors that are ruined. I just had a kitchen remodel and now I wish the floors werent new. Warped badly under the fridge. It is a constant pain. I have to break up the ice with a blunt object to get it out. I was so excited to get a new fridge. Of course it was on sale, now I know why. I wish I had just kept the old one, at least my floors would look great. Lame.
Published: December 12, 2014
rachel of Albuquerque, NM
Source: consumeraffairs.com

My machine is only 14 months old and will not even turn on. I opened the li
My machine is only 14 months old and will not even turn on. I opened the lid, and the tub was filled with water and the wet clothes sitting in there. There were only 6 items in there: 3 school skirts and 3 school pants, dripping wet. So I unplugged the unit to try and clear the circuit board - to no avail. The machine will still not turn on. The lights are on, the sensor turns on for about 3 seconds and shut off and everything just sits there. I did not get the extended warranty. My mom still has her Maytag she bought 30 years ago and its running like a champ. Wish I could say the same. I gave my sister my old Maytag - its 25 years old and its still running like a champ. This machine is a LEMON. I will never buy another Maytag again. I am so done with this brand. I hope that a Class Action suit is filed against them.
Published: February 12, 2015
Alena of Pittsburgh, PA
Source: consumeraffairs.com

Model MDB7749AWM2. Paid over $700.00. Figure I would get a good dishwasher
Model MDB7749AWM2. Paid over $700.00. Figure I would get a good dishwasher so it would last and clean dishes. I was wrong. I replaced all new appliances for kitchen in house we had purchase 3 years ago. I replaced door switch 4 times, front door panel where screws go in broke off. Salesman at Lowe’s said Maytag was a good dishwasher. It is a stainless front and stainless inside. I have had cheaper models and never had problems with.
Published: March 6, 2015
Joseph of Streetsboro, OH
Source: consumeraffairs.com

My dishwasher is one year old. It is very quiet and cleans well. Stainless
My dishwasher is one year old. It is very quiet and cleans well. Stainless steel makes it look great too. Efficient, energy saver dishwasher with great capacity and large utensil holder. This is the best dishwasher I have owned.
Published: December 9, 2016
Susan of Indianapolis, Indiana
Source: consumeraffairs.com

Angie from WFCC-PREFERRED APPLIANCE REPAIR had the wiring harness delivered
Angie from WFCC-PREFERRED APPLIANCE REPAIR had the wiring harness delivered to her personal address and then came out and installed it that same afternoon past 5pm to ensure I had a working stove. She explained what had happened with the parts delivery mixups and also delivered a $100 gift card. Very happy to have my range working and all has turned out well. I am a long time Maytag customer and its great to have all my appliances back.
Published: January 1, 1970
L of Elizabethtown, KY
Source: consumeraffairs.com

I recently bought a home that had a Maytag Neptune set. While they were new
I recently bought a home that had a Maytag Neptune set. While they were newer than mine, I sold my Kenmore set, dirt cheap. Last night when I opened the washer door to take the load out, smoke billowed out. Im sick about this. There should be a recall on these washers!
Published: March 21, 2015
Valerie of Redmond, OR
Source: consumeraffairs.com

I have a new Centennial Maytag dryer. What a horrible sound it makes when t
I have a new Centennial Maytag dryer. What a horrible sound it makes when the time is up!!! I had another Maytag dryer for 19 years and it did not sound as obnoxious as this new one. HELP!! I can tell some man invented it.
Published: June 19, 2015
carol of Council Bluffs, IA
Source: consumeraffairs.com

My Neptune Maytag pair have been dependable. Great features. Now at 20 yrs
My Neptune Maytag pair have been dependable. Great features. Now at 20 yrs old still kicking. Washer-front loader now has issue with fab softener going into wash correctly. Could be build up? Trying to self-fix. Very gentle with washing fine things. Hope I can keep going with them.
Published: February 17, 2019
Gretchen of Wall, NJ
Source: consumeraffairs.com

I purchased this oven about 6 months ago. This is my second Maytag oven whi
I purchased this oven about 6 months ago. This is my second Maytag oven which I had for 18 years. I am extremely disappointed in the quality of this oven. I did my homework and shopped around and chose another Maytag. First, the ignitor clicks and clicks but doesnt ignite. After 4-5 times I have to shut the oven off and restart it. But worse than that is the enamel on top. The quality is HORRIBLE. You cannot use anything but a soapy sponge to clean the top. With my last oven I was able to use anything (softscrub, ajax, the scrubber side of a sponge) and the top was shiny clean. My stove top is covered with scratches and is not even thoroughly clean. There are grease spots around the burners that if I scrub any harder Ill take the enamel off completely. Very, very poor quality. Will never buy another Maytag.
Published: February 25, 2015
Tina of Staten Island, NY
Source: consumeraffairs.com

I would not purchase a Maytag in the future. The top oven does not work, an
I would not purchase a Maytag in the future. The top oven does not work, and one of the burners is semi functional. Considering I have only have the oven about 5 years. I am not happy with the the product. In the future I would seek other options, Maytag is not on the list of products for consideration.
Published: February 4, 2021
Shirley of Portage, Indiana
Source: consumeraffairs.com

We had a Whirlpool stove/oven for many years, and it was finally time to tr
We had a Whirlpool stove/oven for many years, and it was finally time to trade it in. Everything about that unit was good. While shopping for another Whirlpool, the sales rep told us that Maytag and Whirlpool are one and the same. That we found, is false. An important feature for us in an appliance is the self cleaning oven. The Maytag oven had to be leveled four times after it was installed, in order for the self clean feature to function. The self clean part is only a small indented portion of the bottom of the oven, not the entire oven. And even that does not clean. After going through the dealership service about this problem, I contacted Maytag. My final frustrated summary to the rep was that I understand that we bought a lemon, and you are not going to help us in any way. I just want to say to anyone considering a Maytag stove and oven, raise your standard. If you choose Maytag, you will only be disappointed. I am.
Published: March 8, 2019
Yvonne of Saginaw, MI
Source: consumeraffairs.com

We purchased a Maytag Jet Clean Plus in August of 2013. Within 8 months the
We purchased a Maytag Jet Clean Plus in August of 2013. Within 8 months the control panel stopped working. Though it was replaced by one of their technicians it now after 9 months is broke again. How can this be such a crappy product??? Over 800 dollars for a dishwasher to have to go out twice in less than 2 yrs is just wrong. The company needs to stand behind their products!!! I will never buy Maytag again and will advise anyone looking to not waste their money!!! VERY DISAPPOINTED!!!
Published: June 1, 2015
SOFIA of Mokena, IL
Source: consumeraffairs.com

Our Maytag microwave MMV4205FZ-0 has the same ubiquitous problem as so many
Our Maytag microwave MMV4205FZ-0 has the same ubiquitous problem as so many reviewers have mentioned. The microwave refuses to turn on (always at the most inopportune moments--like when the entire family is over for dinner. It doesnt matter how many times you open and close the door, it will often refuse to start. I think the worst part about this situation is that there are so many reviewers experiencing the exact same problem. Imagine how many havent posted a review. Doesnt it seem as though a rethinking of the door switch would have been in order long ago along with a recall? The fact that hasnt happened after so long and so many customers who are disappointed in their purchase is a sad commentary.
Published: November 18, 2019
Stephanie of Las Vegas, NV
Source: consumeraffairs.com

Purchased dishwasher from Highway Appliance in Dunlevy, PA on August 21, 20
Purchased dishwasher from Highway Appliance in Dunlevy, PA on August 21, 2013. In August, 2015 control panel apparently went bad. When pushing normal, other buttons light up, but not the one you select. Tried throwing the breaker to reset, to no avail. Based on reviews, seems like many others have the same problem. Step up and do the right thing Maytag - recall & replace these machines!!!
Published: September 5, 2015
Amy of Brownsville, PA
Source: consumeraffairs.com

I have purchased the Bravo washer less than 2 years ago. Within one year th
I have purchased the Bravo washer less than 2 years ago. Within one year the mother board went. They replaced it because it was less than a year. Here I am not a year later and the mother board went again. It’s not under warranty so this time its on me. I call and all they say is “there is nothing saying they are having any problems with this.” Now I happen to know my own sister bought the same washer one month before I did. She was also told it was her mother board. It was almost as much to replace than to buy a new washer and by the way she is the who recommend the product to me, so I know she called Maytag and complained so if 2 of us in the same family had an issue I find it hard to believe no one else did. You call and they could care less. I would recommend never to purchase Maytag AGAIN!
Published: September 9, 2013
Karen of Holly Springs, NC
Source: consumeraffairs.com

I just saw that there had been a class action lawsuit settled in 2005 for t
I just saw that there had been a class action lawsuit settled in 2005 for the Maytag Neptune front load washer and I was never notified as an owner! I have this crummy product and have been living with it for more than 10 years! I just scheduled a repairman to replace the moldy gasket (for the second time) and the noisy pump, and a latch that has to be slammed for a sum of $438. What a crock. I was told this was a top of the line model when I purchased it for $999. Ive never had such a piece of junk before in my life. I run loads of bleach weekly to control the mildew.
Published: September 23, 2012
Sharon of Willoughby Hills, OH
Source: consumeraffairs.com

We have a Maytag drying center that is almost 6 years old. It never did a g
We have a Maytag drying center that is almost 6 years old. It never did a good job drying especially for the money we paid, but it just quit on us two weeks ago. We purchased it from TA Appliances in Barrie, Ontario who recommended that we call B&K Appliance repair to fix it. The owner showed up and said he would be back to us in a few days to fix it, as soon as part arrives. He now wont return calls and it has been two weeks, so we called Maytag customer service. We knew we were in trouble when we received a message telling us Due to higher than normal call volume... (so much for the Maytags that never need repair). Anyway, we finally reached an incompetent, ignorant and anti-customer service representative who proceeded to tell us in an extremely, nasally drawl that the part needed to fix our 6 years old dryer is no longer available and the most they could offer as compensation for this on our $1500 plus tax dryer that should last at least 10 years is $120. This is for a dryer we never used more than 5 times a week.
Published: August 23, 2011
Sue of Innisfil, ON
Source: consumeraffairs.com

I purchased a Maytag dishwasher (Model No. MDB8949SBWO) in September of 201
I purchased a Maytag dishwasher (Model No. MDB8949SBWO) in September of 2013. Within the first year (and under warranty) the control module failed. The dishwasher is now almost two years old and the second control module has failed. From other postings it is obvious that Maytag has a known defect in their control units. To replace control modules on an annual basis makes this an extremely expensive dishwasher to own.
Published: August 6, 2015
J. Clayton of Scarborough, ME
Source: consumeraffairs.com

Bought a new Maytag dishwasher in July 2013. In December it quit working an
Bought a new Maytag dishwasher in July 2013. In December it quit working and the problem was the control panel. The service tech knew automatically what the problem was when he arrived. It is now May 2014 and the control panel has gone out again. Contacted Maytag and was told they will extend the warranty another six months from the original warranty. After reading that this has been offered to others with mixed results I have my doubts on whether it will be honored. This is our last Maytag appliance.
Published: May 19, 2014
Mike of Midland, TX
Source: consumeraffairs.com

I purchased a Maytag dishwasher at Home Depot in October 2009. Recently, it
I purchased a Maytag dishwasher at Home Depot in October 2009. Recently, it made noises for a few months of laboring, and finally would not start.Maytag said it’s out of warranty and wanted $125 just to diagnose. Took it to my shop for $60 to diagnose and they found a faulty control panel.
Published: September 24, 2011
John of Jericho, VT
Source: consumeraffairs.com

In my owners manual, the description to replace the oven light shows a simp
In my owners manual, the description to replace the oven light shows a simple process of removing a glass bulb cover within the oven itself and then unscrewing the ordinary looking light bulb. However, Maytag made a design change and now uses a complete unit that combines the bulb, the glass cover and the bulb holder. This requires you to pull the stove out from the wall, open up the back of the oven, bend some retaining tabs around the light unit and then remove the whole unit.The killer is, Maytag has made this disgusting, usurious design change in order to force you to pay over $50 US plus taxes and shipping for the replacement unit, instead of $6 CDN ($4.50 US) for a light bulb that you can buy anywhere and can easily change yourself in a couple of minutes within the oven itself. But now you will probably have to call in a repair guy to make this replacement for you. When manufacturers start doing things like that, its time to stop buying their products. I will certainly never use Maytag again, and Ill make sure any other oven manufacturer Ill consider is not doing anything similar.
Published: January 23, 2020
Adrian of Mission, BC
Source: consumeraffairs.com

Havent even used the range yet and the paint is peeling off of the top. I h
Havent even used the range yet and the paint is peeling off of the top. I have had the repair guy out. The new top piece of the range arrived with peeling paint also. I put in a claim to have the range replaced and was told they would contact me in 24 to 48 hours. That never happened and so I called again. They said that they would call and, of course, it didnt happen. I paid $1,300 for a stove that looks horrible with the paint is peeling off of it. What kind of ** is Sears selling? Maytag is owned by Whirlpool and nobody wants to make this right.
Published: July 7, 2013
Merrit of San Clemente, CA
Source: consumeraffairs.com

We purchased a Maytag refrigerator model # 1TXEGMYWOO. The refrigerator pa
We purchased a Maytag refrigerator model # 1TXEGMYWOO. The refrigerator part froze all of the food in it. We moved the temperature selector to the last place (two notches away from the recommended setting), and the food still froze. The furniture store we purchased it from replaced it with another refrigerator (same model). And that one did the exact same thing. We had to throw out more groceries. Obviously, this model is defective. We are now waiting for the store to replace this one (with a different model and brand). They have been very good about trying to make things right for us. Maytag, however, is a different story. They were very rude and indifferent when I called to complain. Their policy is to repair or replace the part (temperature gauge). I dont want a new part. This is a new product. And I bought it expecting it to work. I have had to throw hundreds of dollars worth of groceries away. I was very disappointed in their attitude. I will not purchase another Maytag item again. They used to have a good reputation. They now sell inferior products and do not stand behind their products.
Published: September 10, 2011
Maureen of Canfield, OH
Source: consumeraffairs.com

Dishwasher Model MDB7749SBM1 - When I returned home from work today, I noti
Dishwasher Model MDB7749SBM1 - When I returned home from work today, I noticed the cancel drain button was on and the unit was continuing to try and drain but the dishes were not clean and the cascade pod was still inside the unit unused. I then proceeded to run another cycle to clean the dishes and what happened next simply amazed me. I pressed the jet clean button, tough scrub and 2 hour delay button and thought I was all set but the start/resume button would not engage or light up at all and subsequently the cancel/drain button lit up and the unit started draining. Now the control lock and start/resume button just flashes intermittently and wont disengage. I purchased my unit along with several other new Maytag appliances when I renovated my kitchen. I guess the microwave, stove and refrigerator is next -- unit are only 29 months old. Any assistance will be greatly appreciated. Im in deep ish I guess.
Published: October 20, 2015
Gregory of Dacula, GA
Source: consumeraffairs.com

I bought a Maytag washer 3 years ago. Maytag gave me a number for one of th
I bought a Maytag washer 3 years ago. Maytag gave me a number for one of their warranty service repair shops in my area. The first repair service doesnt even respond to my calls. The second repair service is a total ripoff. So in summary, Im stuck with a 3 year old washer that has a broken drive assembly that the warranty wont cover.
Published: March 20, 2020
Frank of Huntley, IL
Source: consumeraffairs.com

I purchased a Maytag refrigerator (MBR2258XES4) from Home Depot in 2012. I
I purchased a Maytag refrigerator (MBR2258XES4) from Home Depot in 2012. I bought a five year extended warranty. It started leaking at the bottom. Repairmen said defrost drain clogged not covered! Cost: $180. DO NOT BUY MAYTAG, N.E.W. (Asurion Co.) warranties or Home Depot appliances! This is text book deceptive advertising. At no time did Home Depot associates in Kitchen and Bath departments say that this common design flaw existed and that it was not covered under the N.E.W. Asurion warranty which cost me an an additional $150.00! I am interested in joining a class action lawsuit against Home Depot and Asurion Co (N.E.W.) warranties.
Published: October 23, 2014
Anthony of Woolwich, NJ
Source: consumeraffairs.com

My name is Luis ** and I own a Laundromat in Yuma, AZ. I recently purchased
My name is Luis ** and I own a Laundromat in Yuma, AZ. I recently purchased 10 Maytag top loaders model MVW18PDAWW in August, so the machines are practically new. They are the new HE top loaders with locking lids. Since I purchased them I have had nothing but trouble. Customers have complained about them on a regular basis; there are days when we have had as many as five complaints.First of all, the locking lids proved to be a much bigger problem than we anticipated. People want to open top loaders to add fabric softeners and when we have opened them so that they can add the fabric softener they are often disappointed with the level of water in the washer. Those people consequently refused to use those particular washers. People have pressed the buttons on the control boards and sent the machines into a loop; different readings have appeared on the screen. Some of them say out of order, sync and several other error codes. Eventually the machines reset themselves or I have had to reset the programming. In the meantime the people pass the word and those machines are not used by those who hear. The controls are too sensitive and are not suited to a commercial coin laundry.Whenever any buttons on the control board are pressed the time of the wash appears on the board. Because of this some people who are busy and are using and loading several washers claim that they have already put their money into the machines; they argue with the attendant or with us. Many times they actually believe that they have placed money in the machine and many times they try to get a free wash from us. Either way they are unhappy and they, and those who hear them argue, will not use those washers again. In most cases we lose them as customers and once customers are lost they never return.I placed them in a location where the previous Maytags had been heavily used, expecting them to replace the old machine. I was wrong. They are used very little and the long and short of it is that we are losing money and since our busy season is coming up, will be losing even more customers and therefore more money. I spent close to $12,000 on the machines, including delivery and installation and right now they are quickly becoming heavy paper weights. I have contacted the salesman who sold them to us, but he has given us the runaround and done nothing about the situation.
Published: October 27, 2014
Luis of Yuma, AZ
Source: consumeraffairs.com

Maytag HE Top Load Washer - We bought our whole house lot of Maytag applian
Maytag HE Top Load Washer - We bought our whole house lot of Maytag appliances 6 months prior to when we would need them, in Nov of 2015. There was a great Canadian Black Friday sale event special, so we purchased the whole lot at Home Depot thinking we had got a great deal, however back then there were very little reviews on the washers, as they were fairly new. This is the absolute worst washer, I have to pause the washer after the water level that the sensor allows finishes and add at least a bucket more of water to cover the clothes and clean them properly and rinse them twice to make sure the residue from the soap gets washed off (I use HE pods, so not using too much soap). Certainly not what you would expect when you buy a high-end appliance. Im going to replace it, but I cannot even try to recoup any money back, as I couldnt/ wouldnt be able to sell it to anyone knowing that it is just garbage!! You would think that a high-end appliance company like Maytag would admit that this appliance is a mistake and offer the consumers that purchased this junk a credit towards a washer that will do what is expected!! Think about it Maytag... you have lost a lot of future business by ignoring the fact that this machine is not what you advertise as a company that stands behind their name. I am sure to tell everyone that I know about the disappointment in this product. I have a friend that has a LG HE washer and it works great... so no excuses about water consumption regulations... its just not designed properly!!
Published: May 6, 2017
Joann of Hammonds Plains, NS
Source: consumeraffairs.com

We bought this washer in February of 2010. We had the pump replaced under
We bought this washer in February of 2010. We had the pump replaced under warranty in January of 2011, and the pump appeared to have a hole in it from some type of hard object that had gotten inside the pump and damaged it. We then replaced the L-shaped hose between the tank and the pump because it had a small hole in it - very thin rubber. Last week, the washer was leaking again and the service technician said that the pump housing was cracked due to a penny rattling around inside the pump.This washer performs very well when it is working but it seems to be too fragile to handle on normal usage. The Whirlpool washer we replaced with this one ran for 23 years with no problems before it finally went out. From all appearances, it seems that every failure we have had with this washer has been due to damage from foreign objects getting trapped in the pump. Is there no screening mechanism to prevent hard objects from entering the pump? This seems to be a design flaw more than anything.
Published: February 6, 2012
Alex of Waco, TX
Source: consumeraffairs.com

Hello, I bought the above top load Maytag washer last summer and shortly af
Hello, I bought the above top load Maytag washer last summer and shortly after purchase the spin cycle was accompanied by a load grinding noise. This became progressively worse per use and I contacted Maytag Canada. The experience calling is a challenge with often busy, and at times long waits. When I did get through on the line they were very good customer-service-wise and arranged for a local accredited company to attend my home and assess the problem. Service visit number one resulted in the lack of parts to fix, so I waited two weeks for the next visit with appropriate parts. Washer began to grind again, I called Maytag, another appointment was set, service call #2 again resulted in the SAME parts being replaced as service #1, and upon departure the washer immediately resumed grinding. Call #3 to Maytag and a 4th visit was scheduled to my home. This time with a different service provider, parts changed washer not fixed. Maytag called and this time I asked for replacement. Three weeks later I received a new washer. The version was updated so the drain hose no longer reached my drain pipe. Once sorted out, my first wash today with the new unit and GGGRRRIIINNDDDING.. I would not recommend this product. Will be calling Maytag again Monday.
Published: January 26, 2020
Cris of Duclos, QC
Source: consumeraffairs.com

We first purchased a Maytag Neptune washer and dryer set. We loved them. Ha
We first purchased a Maytag Neptune washer and dryer set. We loved them. Had them for 15 years with no problems. When we decided to get a new washer and dryer, we were loyal to the Maytag brand. I was immediately drawn to the Maytag Bravos XL due to the extra large capacity. What a mistake! This washer and dryer pair take more than two hours to complete a single load of laundry. It often takes more than one wash to get clothes clean. If you wash an extra drum large load of laundry, often times there is not enough water and agitation to even get all of the clothes wet. I have a one-year-old boy and a six-year-old boy, their clothes get very dirty. This washer Does not get food off of my one-year-old’s bibs. And my six-year-old’s clothes come out looking as if they haven’t even been washed. What a disappointment! My husband and I are going out today to purchase a new washer and dryer set after having just purchased these Maytags in April last year. What a waste of money! Please include me if a class-action suit it’s taken.
Published: August 5, 2018
Paul of Salix, PA
Source: consumeraffairs.com

I had my kitchen remodeled less than 4 years ago with a Maytag refrigerator
I had my kitchen remodeled less than 4 years ago with a Maytag refrigerator, Bosch dishwasher, and GE stove. I had a 1 year warranty, and purchased additional 2 years. The warranty ran out last year, and the refrigerator is not working. Maytag customer service said all they could offer was 1 year extended warranty for $300. I told them a refrigerator should last longer than 4 years. They agreed, but that is all they did. Ive read other online reviews, and it appears a lot of people are in the same situation (however my fridge is not on a recall list). I will never buy another Maytag product ever! My GE and Bosch appliances are working just fine.
Published: February 1, 2012
Carol of Lemon Grove, CA
Source: consumeraffairs.com

Fire Hazard - poorly designed with vent at bottom of oven, Warped Drawer an
Fire Hazard - poorly designed with vent at bottom of oven, Warped Drawer and Melted cabinet surface. Nowhere in the install instructions does it say not to mount above drawers. Whirlpool tried to blame dealer. Buyer beware.
Published: October 29, 2014
Cheryl of Mcdonough, GA
Source: consumeraffairs.com

I wish I had read the reviews before selecting this Bravos XL washing machi
I wish I had read the reviews before selecting this Bravos XL washing machine. I bought these from Conns Appliance as they were on sale 750. Rounded figure... They were delivered today and the company was professional and set them up, I have spent the last 4 hours washing the same medium load of childrens clothes trying to get them clean. Ive even separated them into smaller loads and am now into the 5th hour of laundering this same load... Im returning them but its gonna cost me 15% restocking fee. If theres a class action please count me in. I thought because our Maytag Neptune lasted so long wed have a great outcome again with these, boy were we WRONG!
Published: May 29, 2018
Leticia of Seguin, TX
Source: consumeraffairs.com

I bought this washer on 6-29-14, should have returned it within my 30 days
I bought this washer on 6-29-14, should have returned it within my 30 days but kept thinking it will get better, NO. I actually like to use water to wash my clothes!! It doesnt even get all the clothes wet when using on the bulky/or any other setting. Very disappointed in Maytag!!! Washer for sale, very cheap even though I paid $500 with warranty.
Published: August 17, 2015
Teresa of Cabot, AR
Source: consumeraffairs.com

The washer gets mildew all the time no matter how much I use the tablets an
The washer gets mildew all the time no matter how much I use the tablets and yes keep door open. It still has so much. I scrub it and it keeps growing. Sometimes my clothes come out ripped also which is another frustration. Please help these two issues.
Published: February 16, 2019
Carol of Apple Valley, CA
Source: consumeraffairs.com

We bought a Maytag refrigerator two years ago with the front french doors a
We bought a Maytag refrigerator two years ago with the front french doors and bottom pull out drawer. We chose Maytag because we thought it was a name we could trust, a good quality merchandise. However, in the last two months, we started having problems when the fridge wouldnt stay cold, the freezer worked fine. We removed everything from the freezer and my husband found the freezer needed defrosting as the back of the unit was a solid sheet of ice. It took hours to defrost and we thought that we had the problem taken care of.. and that we wouldnt have to worry about this happening again. However, we have now had to do this three times in the last two months!! I love the style of this fridge..but am getting SO ANNOYED with having to rip everything out of the freezer and spending HOURS to defrost it! I have NEVER had this problem with any other fridge!! Im ready to replace it, but weve only had it for two years, and I shouldnt have to be spending a fortune on ANOTHER fridge after TWO years!!
Published: September 22, 2014
Richelle of Grantsburg, WI
Source: consumeraffairs.com

We trusted the Maytag name to give us a good product that would last. After
We trusted the Maytag name to give us a good product that would last. After six weeks the Maytag Bravo stopped working. Having to wait 7 days before a service repair person came to our home. The main motherboard needs replaced. So currently, we are still waiting for the part to arrive and have it installed. 2 weeks without a washer after spending 600.00 for a new washer. There is more problems also, this machine takes 1 hour to complete a single load of laundry. Plus it does not get the clothes clean and the rinse cycle does not get all the soap out of the clothes. Very unhappy with the Maytag Commercial Bravo. Will not buy another Maytag product. Save your money and get another brand. We plan to get this one fix and sell it.
Published: April 26, 2018
Russell of Pinellas Park, FL
Source: consumeraffairs.com

Yesterday, the main compartment of the refrigerator is not cooling. The fr
Yesterday, the main compartment of the refrigerator is not cooling. The freezer still is working. This unit is 2.5 years old! I have never bought an extended warranty before, but on day one, this unit hardly ever shut off. It didnt seem like the electric bill was any higher but never felt good about the unit. Plus, I hated the ice cubes all over the floor when I pulled out the lower drawer. The monitoring device is in the roof of the fridge and takes up a lot of square footage. Nope, will never buy another Maytag. If their products cant last more the at least eight years, then it is such a waste of our money. Do better! Im writing Consumer Report and the President of the company. Who replaces all the food loss?
Published: February 12, 2012
Louise of Seattle , WA
Source: consumeraffairs.com

Had this model MDB7749SBM1 for almost 3 years and paid over $700 for it. Th
Had this model MDB7749SBM1 for almost 3 years and paid over $700 for it. Thought I was purchasing a good machines. The last few months the control panel pops out and away from the front door panel. Do get it back. You have to unscrew the panel from the door. Inside is all plastic and broken. How can it be broken when it is an area never touched. Every time you open the door after a wash it pops out again. To get it repaired will cost too much. It is a badly designed unit which should have a latch instead of just pulling out.I am so disappointed and will think twice before buying Maytag. I have never had luck with any Maytag dishwasher lasting. At this point I dont know whether to just buy another brand or glue it. We are not keeping our home so I dont want to invest money. Awful machine and I see it is discontinued so there are a lot of complaints. Thanks for sticking us Maytag.
Published: October 7, 2016
Diane of Ansonia, CT
Source: consumeraffairs.com

I purchased a Maytag refrigerator about two years ago because of the Maytag
I purchased a Maytag refrigerator about two years ago because of the Maytag quality hype. The ice maker has been leaking almost from day one and I need to clear out the ice from the bottom of the freezer every few weeks. Now the thing has quit cooling all together. I contacted the Maytag website and they recommended a local authorized repair firm. I took a day off work to meet the service provider. After checking the fridge they informed me that the problem was with the sealed system and that they could not work on it, and that I would need to contact Maytag to get a real Maytag repair person to come and fix the thing (right back where I started). They were however more than happy to charge me $70.00 for a service call. I tried the Maytag 1 800 number which was a nightmare and it finally hung up on me. I then went back to the website and managed to get a service appointment in two weeks (had to wait for a Saturday appointment because I cant afford to take another day off work). I just hope that this time it will actually be someone who can fix the thing and not charge me just to refer me back to Maytag again. I am not happy with the so called Maytag quality or their BS methods for providing service. Caveat Emptor if you are contemplating a Maytag appliance.
Published: March 29, 2014
Levis of Milton, WA
Source: consumeraffairs.com

I made the mistake of buying a Maytag 2 years ago, this machine would not w
I made the mistake of buying a Maytag 2 years ago, this machine would not wash clothes even when using the deep water wash. I should have looked at it closer, it is so full of modern computer garbage that I was having to wash clothes twice so the water saving was negative. I own a business across from a major shopping center so what we did was we loaded it up in one of our trucks and parked it in front of our business with a giant sign and invited people to take a look before buying one. In 6 months we must have had at least a 1000 people inquire.
Published: February 4, 2019
Gary of Northshore, LA
Source: consumeraffairs.com

This has to be the biggest joke in the world for the respected name of Mayt
This has to be the biggest joke in the world for the respected name of Maytag! The engineers that developed this worst-of-all machines on the market must have been circumcised with pinking shears. 80 minutes for a wash cycle? Even rapid wash takes an hour of slowly spinning and spinning ad nauseam with almost no water. The clothes sit in the same position even on the very brief agitation cycle... Nope, the clothes do not come out clean, although if you add bleach to the dispenser, since there is no water in the tank, the bleach does triple duty and rots the clothes. Is this masquerading as energy efficient when all of the cycles are an hour long, about? Unfortunately it takes water to clean clothes and the environ-lack-of-mentalists must have bribed Maytag to develop the worst washer on the planet. Absolutely!
Published: April 6, 2015
Ging of Polson, MT
Source: consumeraffairs.com

Maytag Bravo XL -Model MVWB88OBWO. Washer quit after 13 months of light use
Maytag Bravo XL -Model MVWB88OBWO. Washer quit after 13 months of light use. Repairman came, $148.00, worked on just a few setting for 4 loads. It has a bad controller and some other part. Total cost of repair, if I was stupid enough to make it, $650.00. Guess whats going to the trash. I guess that kind of negates the ECO-FRIENDLY, huh? I will NEVER own another Maytag appliance.
Published: August 19, 2016
Marsha of New Smyrna Beach, FL
Source: consumeraffairs.com

I bought a Maytag washer (Centennial) because of its reputation. I didnt ev
I bought a Maytag washer (Centennial) because of its reputation. I didnt even realize this site was out here and would have made another selection had I known. I bought the washer on June 7th of 2011. On June 15, 2012, the washer just quit working. I called Maytag. They said since the warranty was over that I had to pay a technician to come out and it would cost $129. I was upset but I had to have a washer so I scheduled it. The tech came out and said the motherboard was bad. He said that this has been a common problem with this machine and that Maytag should actually recall the part. The replacement part was much better. He suggested I call and complain. The part was $180. He said that Maytag may reimburse me because it was so close to the warranty cut off. I called Maytag to explain the situation, and what do you think their response was? Since you already paid for it, there isnt anything we can do. Nice! What a joke. I will never buy another product from them and neither should anyone else.
Published: June 22, 2012
Nikki of Overland Park, KS
Source: consumeraffairs.com

My Maytag Neptune washer was purchased last October 2010. In the past few m
My Maytag Neptune washer was purchased last October 2010. In the past few months, the washer has been making a loud noise when spinning/washing. I had a Maytag repairman look at the washer, and all the barring, etc. needed to be replaced, which would have a cost of over $450.00! I am very upset with this outcome and just looked into it and found that this washer had recalls that the consumers were not properly notified about. The lack of recall communication is inexcusable, especially since I even went as far as to buy a 3-year extended warranty and still was not notified.What really set this situation was that the repairman suggested to not buy a Maytag washer and he added that it would not be a problem since Maytag has been purchased by Whirlpool and that the Neptune washer played a part of the ending of Maytag! This whole situation has really put a bad taste for any Maytag product, and all of my major appliances are Maytag as well as the dryer I just purchased a week ago, before I knew about all of the disappointment of Maytag. I am sure the response I will be getting will be as good as the notification of the recall, which will be nothing. Thanks!
Published: April 25, 2012
Chris of Pigeon, MI
Source: consumeraffairs.com

I have owned this washer for three years and the smell in the entire area o
I have owned this washer for three years and the smell in the entire area of my home is getting unbearable. I have used vinegar, clorox, and washer cleaner and I always leave the door open when the washer is not in use. My other complaint is that even a small amount of bleach cannot be used on clothes without causing bleach stains because it runs directly on the clothes before enough water is in the washer. The receptacle for softener also does not dispense the softener properly. I am very disappointed in this machine.
Published: December 9, 2014
Barbara of Columbus, GA
Source: consumeraffairs.com

In a way, l feel fortunate and you will read why in a minute. l have been r
In a way, l feel fortunate and you will read why in a minute. l have been reading Maytag complaints specifically looking to see if what happened to me has happened to others. Apparently, it has. We purchased our Maytag range, model MER57750AB, in 2005. We too have had some repairs done under warranty. Unfortunately, we live in a day and age where technology isnt always our friend. The old appliances that were not electronically driven lasted forever; todays appliances do not. However, when something with potentially serious consequences happens that is not technology related, it rates in the who is the idiot who designed that? category. I am talking about the exploding exterior glass oven doors.Two weeks ago, the oven door handle on our range came unscrewed on one side. I continued using the appliance, planning on repairing it myself when l found the time. (I used to tinker around the garage with my dad when I was little and therefore, I have great repair skills in several areas.) Last week, I was standing in front of the stove when all of a sudden, the glass panel dropped from the door! It landed straight up on the floor and fell forward so the top edge of the glass landed on my toes (the toes that I had surgery on for six hammertoes last November and are still sore!). Needless to say, l was shocked that this happened, and even more so, I was grateful that it did not break or either of my two grandbabies were around at the time. Then, I looked at the glass and saw that it was attached to the door using only eight small pieces of double sided sticky mounting foam. I mean small! As I said before, idiot! Did they not think that the heat from the oven would eventually wear out the ability of the tape to do its job? I gave up reading after I found enough complaints about the mishaps with the glass on the oven doors to realize that there is a definite problem here. I did not see where the glass fell intact, as mine did. Therefore, I am suggesting that the exploding glass panels more than likely gave way, as mine did, and shattered when they hit the floor. Should there be a product recall for this? Absolutely! The question is how does a recall get put in motion? As others have stated, this could have been a horrible disaster had little ones been around. I pray that doesnt happen to anyone.
Published: September 15, 2012
Susan of Kingwood, TX
Source: consumeraffairs.com

Two years ago I purchased a Maytag commercial technology top-load washer. I
Two years ago I purchased a Maytag commercial technology top-load washer. It only two options for water level, either deep water or Auto sensor. Because I live alone I have very small amounts of clothing to wash at a time. Therefore I was excited about the auto sense to save water. However when using the auto sensor theres such a small amount of water in the drum it does not cover the clothes being washed and often I have items of clothing come out of the wash cycle and rinse cycle with dry spots on them yet. The clothes dont get clean and begin to smell stale shortly after theyve been washed. I contacted the business from which I purchased the machine and they were not able nor willing to do anything about my dissatisfaction. This is the worst Appliance I have ever purchased in my 64 years hows life. I hate this washer. It is totally ineffective. And now Im stuck with it and dirty clothes.
Published: July 20, 2019
T of Faribault, MN
Source: consumeraffairs.com

I bought a Maytag washer and dryer about 2 years ago. I’m on my second wa
I bought a Maytag washer and dryer about 2 years ago. I’m on my second washing machine (one was replaced from Lowe’s not Maytag). The second washer has now gone out! First it was the lid lock and now who knows! The repairman can’t even fix it. Biggest piece of crap, stay clear!! My first set lasted 25 years. Poor quality workmanship and customer service!!
Published: May 23, 2019
Brian of Hawley, TX
Source: consumeraffairs.com

We have been totally pleased with our Maytag Washer and Dryer BRAVOS XL uni
We have been totally pleased with our Maytag Washer and Dryer BRAVOS XL units from day one. Their advertising is Spot On correct. Follow the directions for periodic cleaning and all is well. The only issue weve had is low water on some wash cycles. But these are Eco and Environmentally friendly units. So we learn how to use the machines for best performance. We would definitely purchase these again.
Published: February 8, 2019
James of Fort Worth, TX
Source: consumeraffairs.com

Same as the rest of complaints. Dryer needed a new motor 3 months after pur
Same as the rest of complaints. Dryer needed a new motor 3 months after purchase. Crazy. Door magnet replaced at 5 months. Lint screen replaced. Washer electrical board replaced at 8 months. Cloths come out wrinkled, tore up with holes and I have like bleach spots on clothes that I didn’t use bleach with. Now the washer is screeching and coming UL. My husband thinks its the bearings and tub seal. Called Sears and parts alone are 185.00 not counting labor. Of course its out of warranty now. Seen comments about a class action lawsuit. I really think this product deserves one. Why should we as consumers have our hard earned money wasted on a product that doesnt meet our standards for a quality washing machine that we thought we were buying. Whos in.
Published: February 18, 2016
Denise of Oregon, OH
Source: consumeraffairs.com

Have been very disappointed. The burners keep going out. The repairman said
Have been very disappointed. The burners keep going out. The repairman said a bug could crawl on the element and break it. Then the temperature on burner on it works from med to high and any lower no heat. The dual burner is now backwards. The oven handle keeps falling off. Worst range I ever had and I thought it was a step up to Maytag.
Published: July 30, 2014
Sherry of Friendswood , TX
Source: consumeraffairs.com

If I could give this a 0-Star rating, I would! I cant believe Maytag would
If I could give this a 0-Star rating, I would! I cant believe Maytag would make such an awful washing machine! Within the first 2 weeks I called their service department because (in my opinion) the washer wasnt washing properly. It took over a month and several calls to get someone out to look at the washer & dryer. According to the technician, both machines were operating properly. Apparently the washer is designed to destroy clothing and bedding! The gentle cycle set on deep fill will add just enough water to get the clothing wet, then agitates for about 10 minutes, then it fills up, agitates for 3 more minutes and drains. During the 10 minute dry-run, I watch my clothes get destroyed! I have never seen anything like this! My sweaters are shredded, my tops are pilled up & in a garment bag this thing managed to destroy a sports bra! This machine has ripped my mattress cover in several places and pulled my sheets from excessive rubbing due to not enough water. And what is up with the slow fill? The technician informed me that the trickling water is also normal. If I could return this washer, I would! I will never buy another Maytag because my Bravos washer died after only 4 years, and this one is brutal!
Published: May 22, 2018
Kathleen of Stockton, CA
Source: consumeraffairs.com

Its frustrating the way the bottom of the dishwasher has curves making wast
Its frustrating the way the bottom of the dishwasher has curves making wasted space. Second, the tracks for the trays are such that often the tray comes off the track and makes it difficult to get back on without unloading dirty dishes to do so. Finally, I really dont get the lighting system for dishwashing on the outside of the machine.
Published: March 9, 2020
K of Bloomington, IL
Source: consumeraffairs.com

Dishwasher could do better with washing the dishes better and less recyclin
Dishwasher could do better with washing the dishes better and less recycling time. Also, it would be better if it had a self cleaning unit on it.
Published: January 25, 2018
Shirley of Gresham, South Carolina
Source: consumeraffairs.com

I have several rental properties and every Maytag dishwasher I have install
I have several rental properties and every Maytag dishwasher I have installed in the past three years does not work. It is crazy that a national class action lawsuit has not been filed. There would have to be a large sum of money in fees for the firm that takes the case on. I am not usually for class action lawsuits but this is a known problem that Maytag refuses to acknowledge.
Published: March 19, 2015
Tim of Alexandria, KY
Source: consumeraffairs.com

I saw something on your website about Maytag Neptune class action suit back
I saw something on your website about Maytag Neptune class action suit back in late 2005. I have owned one, never was notified of the settlement, and saw this since I have a mildew problem also in my washer. They are not willing to do anything about the repair on my machine, but send out someone and make me pay for it. Since I bought it in 2002, I would want to know why was I not included in the repairs and why wont they honor me in this since I am the machines original owner. Help, I worry that I am not having clean clothes and it is contributing to illness due to mold spores!
Published: October 17, 2011
Alyson of Wimberley, TX
Source: consumeraffairs.com

Not yet two years old, my Maytag Bravos dryer stopped working. When I calle
Not yet two years old, my Maytag Bravos dryer stopped working. When I called a technician to see what the problem was, he told me that the circuit board was burned out and it would be $500.00 to replace. I then called Maytag to find out if there was a problem with this machine and was told no. This apparently is a lie as there were numerous complaints when I checked the internet. I have five Maytag appliances and at this point, only one has not caused a problem. Maytag is not the company of the past when if you had a Maytag, you had the best. The repairman no longer sits around with nothing to do.
Published: November 12, 2012
Debra of Newark, DE
Source: consumeraffairs.com

Clothes are never submerged in water. Clothes come out worse than when they
Clothes are never submerged in water. Clothes come out worse than when they went in. Every review and complaint mentioned is dead on! This Bravos XL is a piece of crap. Stay away from lying salesmen from HH Gregg. And stay away from Maytag. Perhaps we should all get together and file a class action lawsuit! And donate all monies, washing machines and dingy clothes to charity!
Published: June 22, 2015
Ralph of Plainfield, IL
Source: consumeraffairs.com

Dissatisfied with the poor performance of the Deep Water cycle of Maytag Mo
Dissatisfied with the poor performance of the Deep Water cycle of Maytag Model #MVWX655DW0. Cycle produces low water thereby resulting in inadequate cleaning of clothes. Choosing another cycle to wash a particular load doesnt match what is recommended.
Published: August 1, 2021
Warren of Oxon Hill, MD
Source: consumeraffairs.com

I had a Maytag washer and dryer for over 25 years. I loved them so I replac
I had a Maytag washer and dryer for over 25 years. I loved them so I replaced them with the Maytag name. They are not the same company as far as pride and product workmanship.From the get go it always had a dirty odor to the tub, as though the clothes had been left in it for days. I was told to just run through a cycle with bleach, but nothing. There is no lint collector and after about 8 years of using this washer, the old lint is in the bottom of my washer after every wash. Now, I have to deal with the thing coming to a screeching stop, not spinning out the water after the wash cycle. Sometimes it’s full of water and other times some water drained, but the clothes are full of water and not spun out.Now tonight, I went downstairs and found water on the floor, it’s leaking. My question is to call and get it repaired or not waste my money and go buy another brand. I may go with the latter.I purchased a fridge and dryer at Home Depot a few years ago. I wanted to stay away from Maytag name. I purchased another name only to find out it is part of Maytag. No wonder I’m having trouble with my fridge, making ghost-like howling sounds so loud it consumes the entire house. So annoying. Stay away from Maytag. They are not the same reliable, take-pride-in-work company.
Published: October 2, 2011
Jody of Princeton, MA
Source: consumeraffairs.com

After researching the top-rated washing machine in consumer reports, we dec
After researching the top-rated washing machine in consumer reports, we decided to spend the extra cash ($930) and buy the top-rated machine. Spending almost double on a high end machine, you would expect this machine to last longer than three years. The motherboard needs to be replaced because it gets stuck on a UL code near the end of the cycle. Now, we have had two people come try to fix it, and they said to trash it and buy a new one. Only three years! If I had paid $300, I wouldnt be so upset, but that was a total waste of money for it to last less than any machine Ive ever had. How is a consumer supposed to know what a good washing machine is if they spend extra cash for the top-rated machine and that one is still bad? The company should replace something like a motherboard that goes faulty when it had nothing to do with use. So unfair and frustrating.
Published: May 11, 2012
Jeni of Woodbury, MN
Source: consumeraffairs.com

Maytag in general has gone from being reputable in the early 70s to being t
Maytag in general has gone from being reputable in the early 70s to being the epitome of a rip-off company that sells junk, then refuses to stand behind it. I have a Maytag Washer and dryer. The washer continually goes out of balance and spins across the floor. Repair people tell us that our floor is not strong enough - funny, our new Samsung washer has no apparent issues with the floor or anything else. Our Maytag Gemini is a piece of crap. The ovens do not work or heat up most days. Maytag pushes replacing an EOC board at $800.00, but then the part is not available. Stove is not even six years old. Maytag is a synonym for junk.
Published: April 4, 2013
Vicki of Appleton, WI
Source: consumeraffairs.com

I purchased the Neptune HE pair because they are front loading and can be s
I purchased the Neptune HE pair because they are front loading and can be set on pedestals to raise them to a comfortable working height, plus the brand and reputation are both excellent. I like that the chimes can be adjusted from low to high, or turned off. The front loading washers clean so much better and with a lot less damage to items than washers with center agitators. Looks are secondary, thats for sure. Functions like warm/warm cycles and being able to adjust to whatever load needs to be washed is really most important to me. Any appliances with a good, proven track record of reliability with few repairs is high on my list. Expensive appliances should be made to last and be of durable quality! No cheap plastic or weak-looking welds or components, thank you! Quiet operation and dependable cleaning and drying are top in my book, and this pair has exceeded even my picky expectations in total overall performance. They are 11 years old now and look & function like new! I had one minor repair on the washer at 5 years, and not a single problem since. With front loading washers, its important to keep the door open a little when not in use so that they dont get a musky smell. Ive gotten into the habit of using laundry boosters to help clothes, sheets, and towels smelling fresh longer, and putting a small amount in the washer drum has kept my whole laundry room smelling nice. Purchasing the pedestal drawers to set the washer and dryer on added extra storage to my laundry and its much easier for me to load/unload them at this comfortable height. Im totally spoiled by it now, so when I use someone elses laundry room (when I visit) I am reminded how nice my own setup is.
Published: March 25, 2016
Leanne of Tucson, AZ
Source: consumeraffairs.com

I bought a Maytag Centennial Commercial washer, 3.8 cubic feet, Model # MVW
I bought a Maytag Centennial Commercial washer, 3.8 cubic feet, Model # MVWC425BW on September 17, 2014. My clothes were never clean and barely wet. The machine took almost 2 hours to do a load of clothes and they werent even clean! I bought the 3-year extended warranty through Lowe’s. Three years and 8 days later the machine stopped working. Serviceman came out and told me the washer was fatally wounded. He said the transmission failed. He also told me the replacement part would be $400.00 and that it wasnt worth it. He said these machines are junk and Maytag has had all kinds of issues with them. So Maytag knows these machines fail and yet do nothing for their consumers. Maytag, you will only ride on your name for so long; consumers are catching on. Maybe back in my Moms day you were the go-to brand but Im afraid that ship has sailed. Ive always gone with Maytag but now I question that choice. I came on Consumer Affairs page to see what brand I could buy other than Maytag. Seems Kenmore gets high marks.
Published: October 18, 2017
Stephanie of Saugus, MA
Source: consumeraffairs.com

No matter what we we do we still have soap residue left on clothes, even wh
No matter what we we do we still have soap residue left on clothes, even when we do the 2nd rinse cycle (what a waste of water). We use the correct amount of HE detergent and we use the detergent dispenser but it doesnt helps. The machine just doesnt use enough water. We have removed items that still have DRY SPOTS on them when the cycle is done. Areas that have never gotten wet after a 45 minute cycle. Never once had this happen with an agitator machine. Would not buy this machine again. Model: C80441070. Serial #: MVWX655DW1.
Published: March 28, 2020
Janet of Belmar, NJ
Source: consumeraffairs.com

This machine is the worst! I purchased this Maytag washer 2 years ago and t
This machine is the worst! I purchased this Maytag washer 2 years ago and the machine leaks from the left side bottom. I called Maytag and they said I need one of the techs out to check the machine and the cost was going to be $115 so I agreed even though was not too happy that there is no guarantee after 2 years. The service tech arrived. He could not move the machine himself and was a little angry so my wife called a neighbor to give the tech a hand after looking at the machine. He called if office to help him diagnose the unit and said the drum seal was bad and it would cost $315.00 so my wife agreed but at the end of the transaction my wife asked the technician, Is it guaranteed that this would fix it? He replied there is no guarantee but we still have to pay to try... What kind of diagnostic is this, Im very unhappy with this company. 1st the machine sucks after 2 years to start leaking and 2nd their service dept. sucks also... stay away from Maytag.
Published: August 26, 2016
Richard of Old Bridge, NJ
Source: consumeraffairs.com

We bought a new Whirlpool dishwasher, and it was a nightmare. So after four
We bought a new Whirlpool dishwasher, and it was a nightmare. So after four years of that we tried their sister company Maytags dishwasher. I have to say that I think these two old American brands have been ruined. This Maytag dishwasher is always making my dishes smell like rotten fish or a dead animal. I have to dump bleach and or vinegar down in the bottom constantly to keep the stink down. And I have looked and there is no food laying in the grinder. Then we started to lose wash cycles, and the buttons (not real buttons but a cheapo control panel) started to malfunction after 2 years. Now, 3 years into it the plastic adjusters in the top rack are broken, control panel has gone totally haywire, and still smells terrible. I remember when American appliances were sturdy and reliable because they were designed by engineers. Now they must be designed by accountants and shareholders. Goodbye Maytag and Whirlpool.
Published: March 24, 2015
John of Beckley, WV
Source: consumeraffairs.com

I bought this Maytag oven (MEW 7627HB) to replace a 20-year-old GE double o
I bought this Maytag oven (MEW 7627HB) to replace a 20-year-old GE double oven. Upon the first use, I found that it has noisy cooling fans which run continuously as soon as it is turned on and, for some time, after it is turned off. These fans make an irritating, loud, whistling noise. The dealer responded to my complaint, pulled the oven out and performed a complete system test. He then called engineers at the Whirlpool factory, who told him that the fans were a recent redesign made because the previous design didnt satisfactorily cool the electronic control circuit and that there was nothing to be done about the noise. After several weeks, the oven, when in use, continues to stink of overheated electronics. I fear it wont last long.Note that my old GE model, which also had electronic controls, didnt run a fan at all unless both ovens had been on for some time or the self-cleaning feature had been on for a while. And it didnt make a loud noise.
Published: April 13, 2013
William of Charlottesville, VA
Source: consumeraffairs.com

I bought a Maytag dishwasher (MDB7749SBM) and 1 yr and 4 months the control
I bought a Maytag dishwasher (MDB7749SBM) and 1 yr and 4 months the control panel went out and all Maytag would do is tell me that they will pay for the parts, and I have to pay for the labor. I remember when Maytag had the best Warranty on their appliances. I am very disappointing with paying for labor. They also offer an extended plan of $269.00 for a year. What a joke!!!
Published: May 19, 2015
ALMA of Rosenberg, TX
Source: consumeraffairs.com

I remodeled my kitchen, put in all new Maytag Almond appliances washer, dry
I remodeled my kitchen, put in all new Maytag Almond appliances washer, dryer, stove, refrigerator, dishwasher and microwave oven. I was pleased with everything but the stove. The stove was $800.00. The oven caught fire three times and smoked up my house. I replaced the stove with another brand, cheaper and safer. I moved to a new house, five years later, bought all Maytag appliances stainless steel. The hinge on the deli tray broke, the inside is thin plastic, not covered in extended warranty. The stove caught fire (I didnt learn the first time around)! The microwave has a thin, bendable, plastic rack, the handle snapped right off. I cant buy a handle separate from the door. Now the microwave wont heat! My dishwasher was recalled. The heating element could have caused a fire! Nothing that breaks or malfunctions is covered by warranty. Who needs to pay for a warranty too and get no parts or service rendered! I will buy all new appliances and when I do, it wont be anything Maytag makes and none of their other brands! This stuff is very expensive garbage! Somebody please initiate a class action suit!
Published: August 14, 2012
Diane of Southfield, MI
Source: consumeraffairs.com

I bought Tapan gas stove last year, but all your ranges have a problem. Whe
I bought Tapan gas stove last year, but all your ranges have a problem. Whenever we clean the range, it never goes straight stay up ,even when I bought from Lowes Store and I told them they said that defect from manufacturer. You have to correct your manufacturers defect, I want an answer as soon as possible. Thank you.
Published: February 1, 2012
Jayshree of Silver Spring, MD
Source: consumeraffairs.com

My refrigerator stopped working less than two weeks after purchase. The ice
My refrigerator stopped working less than two weeks after purchase. The ice maker failed to produce ice. I feel they sold me a lemon. Yes, I do!
Published: August 10, 2011
Stormie of Vancouver, WA
Source: consumeraffairs.com

I purchased a Maytag Top Loader Washer MVWX500XL last May 2011 from Home De
I purchased a Maytag Top Loader Washer MVWX500XL last May 2011 from Home Depot to replaced our 15-year old GE washing machine. Two weeks ago, it started making horrible noise like a jet engine taking off during spin cycle. I called in the Maytag repairman and was told that the bearing is gone and it will cost $ 493.00 to repair it. He claims that the damage is caused by not using HE detergent exclusively and he refused to leave us a written estimate. We are only three adults in our household and we do our laundry once or twice a week. For this machine to be repaired only after 2 1/2 years of light service and for almost the same cost as a new one, I will never buy another Maytag/Whirlpool products ever again and I will encourage everyone the same.
Published: December 4, 2013
Alex of Pickering, ON
Source: consumeraffairs.com

We bought a New Condo, all New Maytag appliances with a 10 yr. warranty, th
We bought a New Condo, all New Maytag appliances with a 10 yr. warranty, the microwave is a built-in model. I cant believe weve only been here a year and eight months and it just stop working. We use it for heating and short timed cooking like 1 to 2 minutes. I would think a name brand product would last a lot longer than this. I had an off brand microwave for five years before the condo. A couple of times the microwave door didnt close, I thought I forgot to close it. But after reading your reviews I now realize its one of the defects of the product. I called the Maytag company, they informed me that if a serviceman come out to fix it, it will cost me $180 until they can determine if the cause is something covered by their warranty??? The Home Builders bought Maytag junk and passed us the cost, now Maytag wants me to pay to see if their junk can be fixed??? Wow!!! This is unbelievable!
Published: March 5, 2018
Linda of Upland, CA
Source: consumeraffairs.com

13 months after purchasing MDB7749SBM3 dishwasher this lights started makin
13 months after purchasing MDB7749SBM3 dishwasher this lights started making no sense. For me the buttons still work, but it seems like only a matter of time until they stop working too. Like many others, I opened up the door and found the corroded ribbon connector (see photo). It wasnt damp so since the corrosion happened at the point where a ridge of plastic presses the ribbon against the hot handle, I suspect heat. Obviously a design flaw. Come on Maytag. Recall?
Published: June 28, 2015
Jim of Harrisonburg, VA
Source: consumeraffairs.com

OK, Im at wits end. I bought a very expensive Maytag Gemini range four year
OK, Im at wits end. I bought a very expensive Maytag Gemini range four years ago. Since then, I have replaced 10 burner valves. There are only five of them. They have each been replaced twice, and tonight yet another has broken. This time it is broken in the ON position, which means I cant have the range on without that burner on. It means unplugging it when not in use and lighting the burner with a match when I re-plug the stove, until I get it fixed. I had just replaced valve number 10 on Tuesday, and had a fully working range for only 5 days. These valves are under warranty but the labor is not, and it is always close to $200 to have someone come out to replace them. I cant afford a new stove and I cant afford to keep having these defective valves replace.
Published: August 20, 2018
Joe of Long Beach, CA
Source: consumeraffairs.com

After the 4th service call Maytag wanted a 2nd company to look at it. So on
After the 4th service call Maytag wanted a 2nd company to look at it. So on July 27th A&E out of Bristol, PA came out. He checked it out and said its not serviceable because theres a leak somewhere in the casing. Had to call KYW 3, On Your Side, they helped me get some progress. Jacqueline from corporate called and said they would replace it. It started on July 3 and now August 13 and still no fridge. Had my Maytag washer fixed, small problem. Parts came in a box marked Whirlpool for a Maytag washer from a Sears Warehouse. Plus the mechanic said my Maytag refrigerator is made by Amana. Buy American?
Published: August 14, 2013
John of Tabernacle, NJ
Source: consumeraffairs.com

I purchased a Maytag energy efficient dishwasher in June of 2010 along with
I purchased a Maytag energy efficient dishwasher in June of 2010 along with an extended warranty that I keep extending. Cost $ but needed. Issue: Sensor in Panel fails so far every year and needs to be replaced. The repair technician showed me the sensor strip and indicated that this has been a big problem. (At least I have a warranty; however, it is a big pain to have to schedule a service repair person to fix the problem.) Repair (Sears) is EXCELLENT with great customer service. I did contact Maytag and there has been no recall.I own other Maytag appliances such as a washing machine and refrigerator with no issues there. In any case, I needed to replace my clothes dryer and did not select a Maytag. I purchased a GE very simple product with no sensor/bells and whistles. Not sure if I will go back to Maytag in the future - depends upon how they handle problems with their appliances. I would rather pay extra money for quality, durability, and reliability than go through the inconvenience from parts that are not made well enough to hold up.
Published: April 26, 2014
Shelley of Lynnfield, MA
Source: consumeraffairs.com

After speaking to a Kim today... Im more than angry. The control panel on m
After speaking to a Kim today... Im more than angry. The control panel on my dishwasher is broken. Had repair come out and they told me a few months past warranty. Kim tells me the only thing still under warranty are the racks?! Im extremely angry at the poor service we are receiving but pleased as we have cancelled the washer and dryer (Maytag). If youre thinking of going Maytag or Whirlpool, cancel! Not worth the headaches or cost.
Published: July 17, 2015
Pat of Chatham, ON
Source: consumeraffairs.com

We bought the fridge (MFF2258VEW2) about 5 years ago. We have had nothing b
We bought the fridge (MFF2258VEW2) about 5 years ago. We have had nothing but problems. First it was the water leaking all over the floor. The repair man said the drain tube in the back was too small. That was replaced. Then the door gaskets were replaced. The doors still do not stay closed. Again water leaking all over the floor. The bottom of freezer had ice all over it. I had to take the back of the fridge and freezer. For 2 days I had a fan blowing on to defrost it. The door shelves are cracked and falling off. I had to pay for the hooks that hold up the bottom shelf 5 times and again they are broken. The long narrow slide out shelf is broken. Food in the back of the fridge are freezing. I have contacted Maytag a lot and they will not fix the problems. At the same time I bought the fridge I bought a Maytag top load HE washer and a drier. I had to throw out the washing machine last year. It would have cost me too much money to fix it. I will never EVER buy Maytag again.
Published: June 10, 2015
Linda of Peabody, MA
Source: consumeraffairs.com

We bought a Maytag refrigerator. Big big mistake. It bangs, makes all kinds
We bought a Maytag refrigerator. Big big mistake. It bangs, makes all kinds of noises. The bottom freezer has ice that builds up once in a while, has to be unloaded and thawed out. We have had several service calls and they do not know whats wrong. Trouble started about a month out of warranty. Called Maytag and they would not do anything. WE are very disappointed in Maytag. We spent more money to get a good product and ended up with junk. We are getting rid of it and buying one that is made by a company that knows what they are doing.
Published: September 1, 2017
Terry of `Catlin.Illinois, AL
Source: consumeraffairs.com

Maytag Quiet Series 400. Only good thing is the 3 spray arms. The racks are
Maytag Quiet Series 400. Only good thing is the 3 spray arms. The racks are arranged in the worst configuration so you cannot fit many dishes in. The controls are extremely confusing. They do not seem to work in a logical way. The manual is of little help in figuring out how to operate the machine. I dont use the drying feature, so the only options on the panel that work together are Normal and Hi Temp Wash. Ive never had a dishwasher that took 2 hours to wash, but the settings dont allow for a smaller load or shorter time. The rinse agent receptacle is confusing and difficult to understand and use. Way too complicated compared to earlier dishwashers that Ive used. Would not buy this one again.
Published: January 8, 2016
Sharon of Penticton, British Columbia
Source: consumeraffairs.com

Weve had 2 Maytag washers that lasted a combined 41 years. Five years ago w
Weve had 2 Maytag washers that lasted a combined 41 years. Five years ago we purchased a Bravos XL top load washing machine directly from Whirlpool. Like many other reviews, it is impossible to keep the machine from going out of balance and trying to tear the laundry room apart. I called Maytag and of course they want to make sure the machine is level in at least 3 dimensional space as well as 2 parallel dimensions per String Theory. As far as the 3 dimensions, I assured them I had already thought of this (as an aside, ever try to find any flat metal on one of these machines? Kind of helps when using a level.)So after more exciting conversation, they offered me a Warranty for $437. While trying to control my laughter, I said I could trash the Bravos and buy a new machine for that price. As far as repairing it, it cost $120 for a repairman to grace my door step plus $35 every 15 minutes plus parts -- again, the decision is to trash it and buy a new machine. In case I was too subtle in my comments, I WILL NEVER BUY A WHIRLPOOL PRODUCT AGAIN. Im too frustrated to tell you about my KitchenAid fridge. As much as I detest it, I am forced to join the buy and trash 5 year club . Sometimes the good old days were really better.
Published: July 20, 2017
Craig of Alto, MI
Source: consumeraffairs.com

Maytag MVWC300BW clothes washer makes holes in heavy duty T shirts & sh
Maytag MVWC300BW clothes washer makes holes in heavy duty T shirts & sheets. It stretches clothing. We are following directions in loading without success. We are washing everything on the gentle cycle twice to get the clothes clean without destroying them. Today we were stood up for our third service call.
Published: September 28, 2015
lin of Wilmington, NC
Source: consumeraffairs.com

I bought this washer almost 5 yrs ago and oil has been leaking from it. Cal
I bought this washer almost 5 yrs ago and oil has been leaking from it. Called company who sent a tech to my home and declared it a total loss. All he did was tilt it for maybe 1 minute to determine this. I am out a washer. Nothing from this horrible company. They quit making the washer but cant even compensate the owner with anything to purchase a replacement. Will keep passing the word.
Published: November 27, 2015
Marsha of Florissant, MO
Source: consumeraffairs.com

After 2 years and 1 month, the machine stopped spinning the clothes on any
After 2 years and 1 month, the machine stopped spinning the clothes on any of the cycles. After attempting to use the spin cycle manually that stopped working. I called Maytag, my washer is out of warranty. After discussing the situation with knowledgeable appliance people, they said it is probably the motherboard. I know how expensive that is to repair and pay for a repairman to diagnosis the problem. I decided to purchase a new washer. Of course, it was not a Maytag. I read online all the people with same or similar problems left out of luck. This is an outrage and Maytag should not be allowed to get away with producing, selling and not standing behind the products. These machines should have been recalled and replaced with ones that are upstanding and will last for more than 2 years.
Published: January 12, 2015
Phyllis of Bellmore, NY
Source: consumeraffairs.com

The engineers at Maytag saved a few pennies by only using one thermistor fo
The engineers at Maytag saved a few pennies by only using one thermistor for temperature control. It is in the box. There is nothing monitoring the temperature in the freezer. If you put your fridge in the garage where the temp is 40 degrees, the motor will never come on, and your frozen foods will melt! In my new MRT118FFFZ01 unit, the temperature in the box varies by plus or minus 3 degrees F, but the freezer varies from minus1 1 to plus 25 degrees F. 36 degrees difference! Lousy design. Have had two service calls, and they both said that this was the way it was designed and there is no fix for it.
Published: March 29, 2018
Fred of Santa Barbara, CA
Source: consumeraffairs.com

I own a MAYTAG BRAVOS XL* TOP-LOADING HIGH EFFICIENCY LOW-WATER WASHER. On
I own a MAYTAG BRAVOS XL* TOP-LOADING HIGH EFFICIENCY LOW-WATER WASHER. On 9/1/15, after reporting a problem, a service person arrived to assess the problem. His diagnosis led to a second visit on 9/8. On the second visit he replaced multiple parts, assuring us that the problem was fixed. When this proved to be false, we called for a third visit; this time a different person arrived. After disassembling the washer he found a large hole and another cracked area in the inner plastic portion of the tub. We made a fourth appointment for repairs, receiving assurances that it would be repaired at that time. I received an e-mail today (9/16/15) informing me that an additional 7 days would be required to arrange for delivery the required part. In the interim, my wife and I are forced to use a local coin operated laundry about every three days, totaling 7 visits at approximately $25 and 3 hours per visit before the next scheduled appointment. The compensation offered, 9 months extension of the existing warranty is woefully inadequate. I want the appliance replaced, as history has taught me that you are obviously unwilling or incapable of repairing it correctly in a timely manner. Additionally, I want the initial warranty that accompanies a new product extended to a full 3 years. We have paid out over $150 and wasted 18 to 21 hours of our time unnecessarily. I expect compensation for the funds spent as a direct result of the bungling, incompetence of your service staff. My questions are these: 1. Was the part defective prior to installation? 2. If so, why did the representative not notice it and refrain from installing a broken part? 3. Why was there no mention of the damage on the first visit? 4. If not, how did the damage occur? Did the service man damage it and fail to report it? 5. What caused the delay in obtaining the part? I have other questions, but will no longer spend any more time on this debacle. I cannot honestly say which is worse, their quality or their pathetic version of customer service.
Published: October 7, 2015
BILL of Long Beach, CA
Source: consumeraffairs.com

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