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Maytag Dryer Model MGD8630HW
27 Inch Gas Dryer with 7.3 cu. ft. Capacity
Maytag MGD8630HW 27 Inch Smart Gas Dryer with 7.3 cu. ft. Capacity, Extra Power Button, Steam Refresh Cycle, and Advanced Moisture Sensing in White
Manufacturer: Maytag
MODEL: MGD8630HW
MSRP: $1394.00 USD
Maytag Dryer Model MGD8630HW Error Codes
CODE: PF
PROBLEM: Power failure
FIX: A power failure occurred while the dryer was running. Press Start to continue the cycle or press Stop to clear the display. If this code frequently appears, check the power cord and replace it if it's damaged.
CODE: F-01
PROBLEM: Main electronic control board failure
FIX: Unplug the dryer for 5 minutes and the plug the dryer back in. If the code reappears, replace the main electronic control board.
CODE: F-02
PROBLEM: User interface keypad failure
FIX: A stuck button on the user interface control board causes this code. If you can't free the stuck key, replace the user interface control board.
CODE: F-22
PROBLEM: Exhaust thermistor failure
FIX: Unplug the dryer. Check the resistance of the exhaust thermistor (temperature sensor). It should measure about 10,000 ohms at room temperature. If the thermistor is defective, replace it.
CODE: F-23
PROBLEM: Exhaust thermistor failure
FIX: Unplug the dryer. Check the resistance of the exhaust thermistor (temperature sensor). It should measure about 10,000 ohms at room temperature. If the thermistor is defective, replace it.
CODE: F-26
PROBLEM: Drive motor failure
FIX: Unplug the dryer. Check the wiring connections between the main electronic control board and the drive motor. If the wiring connections are sound, replace the drive motor.
CODE: F-28
PROBLEM: Moisture sensor failure
FIX: Check the wiring harness connections between the moisture sensor and the main electronic control board. If the wiring connections are sound, replace the moisture sensor.
CODE: F29
PROBLEM: Moisture sensor failure
FIX: Check the wiring harness connections between the moisture sensor and the main electronic control board. If the wiring connections are sound, replace the moisture sensor.
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Maytag Dryer Model MGD8630HW
This is in reference to Maytag washer MVW7232HW0 that broke after 5 months. Maytag sent a technician out who claimed we needed to replace 3 parts. We waited almost a month for the parts to come in just to have the technician say that didnt fix the problem. We have been waiting a 1.5 months for a resolution with nothing in sight. Now we have to either way another TWO months for another part, buy a new washer and get refunded for the old one (but WE would be responsible for the almost $300 price difference it now is), or wait for a new washer to come in stock and Maytag will replace it. However according to them there are no washers in stock for the foreseeable future. This company has been a joke to deal with. I have everything recorded and will take this further.
We purchased this microwave in Jan. 2012 to accompany a Maytag double oven for our kitchen remodel. Last night while using the microwave, 2 sparks shot up out of the top of the microwave and an electrical surge noise. I quickly un-plugged the appliance. The next day I attempted to use the microwave again and dense electrical smelling smoke poured from the top of the microwave, again un-plugged the machine. I have called an appliance repairman since the 1 year warranty is up. This machine is not even 2 years old and we will never again purchase a Maytag product. PS If the problem is the magnetron (whatever that is) I will contact Maytag for the warranty information.
Very poor quality. Vegetables freeze at the back of the fridge I have tried everything. The vegetable drawer constantly comes off its track and the freezer door slide jams and stops the door from closing. It leaves about 1/2 inch gap. Now the Whirlpool/Maytag company changed their corporate policy and wont allow an appliance store that to come out and fix the fridge I have to go back to the manufacturer. Their website wouldnt take my email address when I tried to sign up for an account and they wont answer the phone. What a hassle. Ill buy another brand next time but never GE or Whirlpool again!
We had remodeled our kitchen in 2009. Bought new fridge and stove (Maytag). The oven door came off and cant get it back on. No matter how many times we tried, no way can we get it back on. I had to have my son to come and help us. No sooner did we use the handle to open the door off again. This has been going on for 3 years. **, well fed up. I called Maytag about this issue and they told me they would get a repair at my cost. The fridge freezes all the produce, cant regulate the temperature. Never ever will we buy any Maytag product again. Who knows what’s going to happen next? Oh, and the paint is chipping off of the grates of the gas stove.
This is was my first time experience to purchase Maytag Bravos XL (MWWB835DW) 5.3-cu High Efficiency Washer. I need it fast replacement to my front loader Samsung washer as it was recalled and had mold issues. I was looking for a High Efficient and Star Energy digital, glass top reliable machine. I may say that I was fooled by advertisement and promotion from the Advertisement and promotion from Home Depot. I did not know much about Maytag Brand but I was convinced by sales person and price promotion. Big Mistake! Huge! I am extremely dissatisfied with this washer, it doesn’t use enough water to cover the clothes! No matter which cycle you use, the clothes don’t come clean.I wash and re-wash my clothes and ending up paying huge water and electric bills as I have to use deep hot water wash each time and after rewash again! Not so High Efficient! After using this machine for just over 6 month all my white expensive towels turned gray and all my whites is no longer white. This washer ruin my clothes. Another problem that this machine doesn’t have small load quick wash and if you have a small load it will go through 50 minutes cycle and I still need another wash after all! If I would wash my king size comforter I still have to do it twice and it does NOT rinse all the water out! I thought I can do big load but this machine cannot handle big loads!My laundry days became a nightmare! I would not call this machine High Efficient at all! Company does bogus advertisement just to fool and attract consumers. This is terrible washer which make me think how possibly this machine is on the market and allowed to be sold? I did not notice problem till very late and I missed my 90 days return policy. Now I have to find another replacement. What a waste of money! I do not recommend this machine to my enemy. Please read reviews before buying this horrible machine. Do not miss your 90 days policy returns. Save your water and electric bills by avoiding Bravos XL. I am hoping that Consumer Protection will step in and evaluate numbers of complaints and will help those who were fooled and ripped off by such a false advertisement.
I am extremely dissatisfied with the Maytag Gas stove and oven. The setting are too high and you cannot simmer something, it burns. I tried the oven cleaner and my oven is still dirty. The burner knobs do not have a click feature. I came home to a house filled with gas. I was not using the top burners, so I must have brushed up against the burner knob while using the oven. I was only gone an hour, imagine if I had been gone longer and walked in the door and created a spark on the rug.
I am renting to own a Maytag refrigerator and it is leaking water on my floor. Runt my floor already - had to replace the floor once. Sent it back to the place where I got it for them to fix it. Paying insurance by the way that isnt worth a crap either cause they wanting to tell me that I left it open at some point or the lights was off at some point. Anyway to make a long story short they gave me the run around and didnt want to fix it. But how do you fight big companies? This was a rental company by the way rent to own so now I have 4 payments left out of 24 at 180.00 each and they still dont want to fix it. I dont know who to be madder at - the rental company or Maytag from selling this piece of junk. But by me renting to own it if any problems occurred they were suppose to fix it. Youre already paying twice the amount to get one cause of credit issues. But thats no reason to double screw someone or should I say triple cause you getting doubled the rental company alone. They need to recall this refrigerator. It has been a lot of complaint and they want to tell you to go behind the refrigerator unstop a line. Well I didnt buy this refrigerator to have to work on pulling it out from the wall every two days to do this procedure. This is crazy. Any one out there looking to buy a refrigerator my advice to you would be do your research and stay away from rental places whatever you do because you will pay twice the amount and they wont stand behind their promise either to fix it as long as you renting from them! And stay away from Maytag!!!
we have trouble with maytag doublre oven. the oven is over 100 degree off set temp and is not consitant. some times high some times low. we have had ae repair out they relaced control board and circuit board same problem still exists. we had turner repair out they took a reading when it hit desires temp but did not stay to see temp rise above or below set temp. turner repair another tech order a temp probe the turner tech put in probe and jst left didnot even check oven. he was pissed off I quess. same problem still exisits. We bought stove from Nebraka furniture mart the said theyont support repair after 30 days. we hope and pray that the tech will report to Maytag (Whirlpool) that the stove is bad and we can get a new one. So far no repair action has helped. We had a repair person out to repair a leak on a whirlpool washer . he also is qualified on stove but not a whirlpool repair authorized repair person. He checkedd the stove and said it is 100 degees off and we need to get a new one. We need some help with this problem please help us or tell us who to contact to get this problem resolved. gary Luttrull 816-618-3277
I purchased this Atlantis dryer several years ago. To this day, I have replaced the rollers and drum three times. What a piece of junk! This will be the last Maytag I ever own.
Maytag Performa Side by Side fridge PSD262LHEB door handle pulled off for the second time since purchase but this time, the handle knocked over a pot of hot water on me. I am just relieved that I have no small children anymore. I would consider this very dangerous in any household. The first time, it was covered under warranty along with the broken ice maker. The repairman stated that he had replaced many handles and due to design flaw, they would not last long.
I purchased a Maytag MDBH979SAB0 dishwasher from Home Depot two weeks ago for around $600. I got it installed and it would not turn on. I contacted Maytag and after a few questions, she stated that they would have to send a repairman. After a few days, the repairman arrived and said hed never seen this model before but that we needed a new control panel. After waiting a week with no work, I called Maytag to get an update. The control panel is out of stock and could be a while - they are trying to find one somewhere around the country. They refused to send a replacement dishwasher, even though this was brand new. Their policy says repair, not replace. Dont take the chance purchasing a Maytag dishwasher.
I have a 26 cu. ft. side by side Model MZD2665HES, like most folks in my neighborhood (spec homes). The icemaker died and service was called. They looked at solenoid, and replaced the ice maker assembly as a wag that it was the problem.. still no ice, but the water was still able to be called. I replaced filter- still water only, no ice. Little did we know it was the filler tube blocked with ice, and the service man didnt once suggest turning off the water service. SO, every time water was called to either make ice or to fill a cup with, it put intense pressure on the point of assembly where the water line comes into the fridge (water inlet tube). A pin hole developed in the little plastic bit (water inlet tube plate) and every time the water was called to ice, guess what happened - it shot right out the back on drywall.Almost $20,000 dollars worth of damage to wood floor (warped), drywall (jello), and flooring (carpet) ensued. Mold was all over and had to be contained and treated for days to be fixed. Im still duking it out with service repairman and insurance companies. My advise: If you have this fridge or anything like it and the ice maker stops working, IMMEDIATELY shut down the water supply, turn the fridge off and check the filler tube in the back for ice blockage. Probably a good idea to pull the fridge forward once in a while and check the back for water also.
Maytag wall oven Model# MEW7530AB01 - We ordered this oven from Home Depot on Aug. 28/13. It was delivered on Sept.7/13. After a self clean cycle, the oven failed on Sept. 24/13. It was repaired on Oct. 23/13. Parts come from U.S. Im in Canada. Part # W10545255. It hadnt cleaned completely so I used the self clean mode again on Oct. 24/13. Oven failed. Fixed again on Nov. 15/13. Same part. Tested self clean again. Oven failed. Repairman fixed a different part. Thermostat #4449751. Oven still not working, had to order the front fuse again. Part # W10545255. Fixed Nov.19/13. Failed again Nov. 19/13. After not having a working oven for so long, Maytag finally agreed to send a new one. It arrived Dec.5/13. Tried cleaning cycle just to make sure. Oven failed. Same part. Called Maytag, told them I just wanted my money back. They refused. They would only repair. I agreed to have a repairman from another company come out. I told Maytag what part it was. They sent the repairman out on Dec. 19/13 with the wrong part. I called Home Depot a second time. I had called them after I talked to Maytag. This time Home Depot said they would take back the oven once it was repaired and I could have a store credit towards another brand. The repairman fixed the oven on Jan.9/14. Home Depot picked up the oven and replaced it with a GE and I love it.The part failing is a fuse in the top of the oven right at the front. Both repairman noted that a lot of heat is in this area during a self clean. When two ovens are having the same problem, I come to the conclusion that it is a design flaw and should be recalled. I only talked to one person at Maytag who was polite on the phone. That was the woman that got me the new oven. Everyone else was rude and hostile. I was even asked why I would clean a new oven. My experience was not a pleasant one at all. I wont be buying any products made buy the Whirlpool Corp. again.
I bought a brand new Maytag bottom freezer fridge on Aug. 12th, 2012. The main compressor went out on Memorial Day of 2013. I contacted the store I bought it from; they referred me to a local repairman who fixes Maytag. I talked to him and told him the problem along with the make & model of mine. He ended up telling me what exactly the problem was, & there were about 5 people ahead of me with the same fridge, & same problem... all main compressor problems. Check this out. The compressor part is on back order... so now I have no fridge, & Im stuck with this piece of crap, until MAYTAG finds a compressor to ship to the local repairman. - Last Maytag product I will ever own in my lifetime!!!
My Maytag dishwasher MDB7749SAM is not quite 5 years old. At the end of December 2016 a bubble appeared on my vinyl floor. The plumber could not find any broken pipes or reason for any moisture to have gotten under the flooring. A flooring company did not know what was causing the bubble, moisture or the vinyl glue had failed. The floor got worse and worse, more bubbles.Called the flooring company again. Raised the register cover and could see all the moisture under the vinyl and underlayment. Plumber discovered the dishwasher fill valve had failed but because there was so much insulation on the kick plate, at the bottom of the dishwasher, it forced the water, which was in a pan under the dishwasher, to push the water to the back by the wall and under the flooring. Plumber said, the insulation acted like a dam to keep the water from showing in the front of the dishwasher. The first and subsequent bubbles, in vinyl were 3 feet away from the dishwasher. No way to tell the dishwasher had the problem. Has anyone experienced this problem? If not, take care to remove the kickplate and check your dishwasher for water problems.
We purchased our home five years ago. We bought a new Maytag oven and fridge/freezer. Within one year, the oven control went out. Then a few months later, the heating element went out. Within two years, our fridge/freezer went out. I purchased Maytag products because of the commercial where the Maytag repairman is doing nothing. I will never purchase a Maytag product again.
Love my washing machine. It is so big I need a step stool to reach down to the bottom. It cleans my wash well and I have dirty clothes. I hang my clothes on the line outdoors. My clothes have never looked and smell so good.
Purchased a new Maytag washer top load/Dryer set on April 1, 2016. Having trouble uploading receipt but I paid 1,145.83 for set. It took 2 weeks to get it delivered on April 15. 1st use it shook and wobbled even though the load was balanced but Ive read that is a problem with these machines. 1st load of clothes, washer didnt fill with enough water to wash properly - 3-4 inches of water for a full load of jeans. Top 2/3 of clothes hardly got wet! Changed the setting, same problem. Changed the setting again, same problem. I had to stand at washing machine and keep lifting the lid to get more water in the machine. Clothes didnt rotate in machine so all the clothes on top half didnt get cleaned. The spin cycle is scary! You could hear clunking noises and it had nothing to do with load being balanced. Did a small load and same thing with water level and spin cycle. Called Home Depot to pick up both machines on next business day. The dryer lint trap is so long, it made a mess trying to remove the lint even after only 1 load. NEVER AGAIN MAYTAG! Ive never regretted an appliance purchase like I do now. Maytag and April Fools day are a perfect match. Only its for real and not a joke.
Bought a Maytag refrigerator from Home Depot about 2 years ago. Like everyone else we are having leaking problems from the freezer drawers. I wonder if anyone has had it repaired and whether it was repaired
My oven looks like it has never been cleaned. The self clean Aqualift does not work to clean your oven. If I would have known that this feature did not work for self cleaning I would never have purchased this oven. My old cheaper oven at least came clean on the self clean cycle. Now it seems I am going to have to scrub my self cleaning oven. What a waste of money. Will never purchase another Maytag appliance.
Washing Machine MVWC6ESWW - The fourth time was October 12; I called. Shreka at Maytag said she would send someone out at no cost on October 15, between 12-5 pm. Justin called from AE at 5:05 pm stating he was on his way. He then asked for my receipts. We were moving and had packed many things. He said he would call and find out. He said they were out 7/2011, 9/2011 and again 9/2011 all for the same problem. I requested in September 2011 that this was a lemon and send me another. I was assured if the same problem occurs, it would be covered. Well Justin said it isnt covered anymore and it was due to being made overseas. The cost to fix it is around $350 to $400. The washer cost me $383.40, plus I bought the matching dryer of $403.39. This makes zero since. Please advise.
I purchased the Bravos XL washer and dryer from Lowes in March of 2011. I had only had my dryer for a couple of months when it stopped drying out of nowhere. The repair man came and replaced the fuse assembly and all was well until December 2011. Again the same problem happened. I had to wait almost 10 days for someone to repair it. Once again in January 2012 for the second time the fuse assembly was replaced. Its now December 2014 and again my dryer has stopped working. Have to wait again 10 days for anyone to come and fix this. I will never buy another Maytag dryer again.
Machine is very loud. Clothes do not feel completely clean when wash cycle has finished. I have a sense that not all soap has been removed. Dark clothes have streaks of white residue. Must turn clothes inside out before washing. Very disappointed.
Same issues as many others here, had to replace the main control board a couple of months after the warranty period was up. Funny thing is though, I brought the old board into my local electronic repair shop thinking it might be worth getting it fixed in order to have a spare on hand in case the new one was also short lived... He told me he examined the board and there was nothing physically wrong... The problem he said was in the programming or firmware. Unfortunately, he said Maytag does not offer an update and there is no way to clone the newer version from my new board onto the old one so it was garbage. Seriously Maytag? Hundreds of dollars later in parts and melted groceries all because you wont issue a firmware update? Also have water leaking out of the bottom of the fridge late at night so Im never awake to troubleshoot it. Considering how sporadic it seems to be, Im guessing it must have something to do with the defrost cycle... Have to figure it out though as its starting to cause damage to the floor and leaking down to the basement :( Never again Maytag.
My name is Luis ** and I own a Laundromat in Yuma, AZ. I recently purchased 10 Maytag top loaders model MVW18PDAWW in August, so the machines are practically new. They are the new HE top loaders with locking lids. Since I purchased them I have had nothing but trouble. Customers have complained about them on a regular basis; there are days when we have had as many as five complaints.First of all, the locking lids proved to be a much bigger problem than we anticipated. People want to open top loaders to add fabric softeners and when we have opened them so that they can add the fabric softener they are often disappointed with the level of water in the washer. Those people consequently refused to use those particular washers. People have pressed the buttons on the control boards and sent the machines into a loop; different readings have appeared on the screen. Some of them say out of order, sync and several other error codes. Eventually the machines reset themselves or I have had to reset the programming. In the meantime the people pass the word and those machines are not used by those who hear. The controls are too sensitive and are not suited to a commercial coin laundry.Whenever any buttons on the control board are pressed the time of the wash appears on the board. Because of this some people who are busy and are using and loading several washers claim that they have already put their money into the machines; they argue with the attendant or with us. Many times they actually believe that they have placed money in the machine and many times they try to get a free wash from us. Either way they are unhappy and they, and those who hear them argue, will not use those washers again. In most cases we lose them as customers and once customers are lost they never return.I placed them in a location where the previous Maytags had been heavily used, expecting them to replace the old machine. I was wrong. They are used very little and the long and short of it is that we are losing money and since our busy season is coming up, will be losing even more customers and therefore more money. I spent close to $12,000 on the machines, including delivery and installation and right now they are quickly becoming heavy paper weights. I have contacted the salesman who sold them to us, but he has given us the runaround and done nothing about the situation.
I love my Maytag washing machine. It have different settings for the wash, also a size load for your washing, and I love the rain cycle. You could do single runs with Downy or extra runs which is great. Especially great if you’re doing blankets and towels you need that extra rains. Great reliable machine. Highly recommended.
My clothes come out extremely wrinkled and start piling after a couple of washes. I wash on cold and do not overload the machine. I am 64 years old and had always loved Maytag until I got this set 4 years ago.
If I could give this a 0-Star rating, I would! I cant believe Maytag would make such an awful washing machine! Within the first 2 weeks I called their service department because (in my opinion) the washer wasnt washing properly. It took over a month and several calls to get someone out to look at the washer & dryer. According to the technician, both machines were operating properly. Apparently the washer is designed to destroy clothing and bedding! The gentle cycle set on deep fill will add just enough water to get the clothing wet, then agitates for about 10 minutes, then it fills up, agitates for 3 more minutes and drains. During the 10 minute dry-run, I watch my clothes get destroyed! I have never seen anything like this! My sweaters are shredded, my tops are pilled up & in a garment bag this thing managed to destroy a sports bra! This machine has ripped my mattress cover in several places and pulled my sheets from excessive rubbing due to not enough water. And what is up with the slow fill? The technician informed me that the trickling water is also normal. If I could return this washer, I would! I will never buy another Maytag because my Bravos washer died after only 4 years, and this one is brutal!
April 26, 2011, I purchased a Maytag top and bottom fridge from Home Depot. After a few days, I noticed frost starting to form in my frost-free freezer and the fridge wasnt really that cold. I adjusted the dials thinking that may do the trick. Nothing changed, it was all the same and instead, frost was thicker. I contacted Maytag, which by the way was taken over by Whirlpool. I told them my situation and since I had just bought the fridge, I wanted a new replacement. They told me things didnt work that way, that I had to honor the warranty. Fine, we are almost entering October now. I have had several services calls, I have written to the Better Business Bureau, I have lost a few hundred dollars worth of food for it would be full of ice and had to be thrown out, I have contacted the executive offices of Whirlpool but they, along with the Better Business Bureau are not doing a thing. Tomorrow, once again, I am having a service call and once again, I know the issue will not be fixed. All I wanted was to either get my money back, along with extra for the loss of food or for them to just exchange it for another one, since this one was purchased with a problem. I really dont think that its right that they are able to get away with this. Just looking at this page, I see that there are plenty of people with this same issue. What is being done about it? If it were them with this issue instead of us, you know ** well they would have had a new fridge the following day. Here is my model# M1TXEMMWQ and serial# VS04658359 for this fridge. Please, I would really appreciate some help here.
I bought a Maytag dishwasher MDB7749AWM1 in May of 2011. Yesterday, the on button would not work, so I called a serviceman out from Maytag. He said the whole panel needs to be replaced, parts and service will cost me $240.00. What a shame. 2 months out of warranty. I had two previous Maytag dishwashers, lasted for years with no problem. The newer models are junk, do not buy them! I can see by the other complaints that they had the same problem. They do not stand behind their product. I wonder how long the new panel will last? Im done with Maytag products!
I have been on the chatline with Maytag customer service for two days, trying to enforce my warranty, which expires next week. My washer flooded my kitchen over the weekend, and I contacted Maytag to schedule the repair under the warranty. First, the woman, Aisha, looked up my registration, and confirmed that I was who I said I was, that my address and phone number had not changed, and told me that according to the records, the washer was purchased on 2/7/2011. Whats the problem? First, they wanted the model and serial numbers. I realized that this is important information in determining what machine needs what repairs, except there was not one sticker anywhere on my washer! Aisha said that the technician would not perform the repair, if the manufacturer did not install the model information properly on the machine. As if I had any control over the placement, or lack thereof, of proper ID for the washer. This was followed by a request for proof of purchase. I explained that I moved, and misplaced it, but I would have it emailed to me from the original purchaser. I was told that unless she could verify the proof of purchase, and the date of purchase, she could not schedule the repair under the warranty. This is despite the fact that not 5 minutes ago, she had just read this information from her computer! I asked her why would I register someone elses washer under my name and address? She didnt care. I told her I would have the receipt emailed the next day, and she stated that regardless of the date I requested, and scheduled the repair, if the actual repair took place after the expiration date of the warranty, it still would not be covered! I told her that makes no sense. I have no control over your scheduling issues. If you cant honor the warranty if the repair is made after the expiration date, then I need a date prior to that. I am entitled to the terms of the warranty, and intend to use them. Aisha said again that, without proper proof of purchase and purchase date, without proper tags on the washer, and if the repair takes after the expiration date, it would not be covered. I disconnected from her, and reconnected with another rep, who told me that some of the information Aisha gave was incorrect. I can schedule the repair, get the receipt and email it, or submit it through the chat, and regardless of when the repair was actually done, the warranty would still be honored. This person couldnt be sure what effect the lack of proper tags would have on that. My third re-entry into the chat was no better. I located a copy of the receipt in my email, and contacted the chat again. An almost amazing thing happened! This woman again confirmed all of the information Aisha recited last night, and was prepared to schedule the repair, without even asking about proof of purchase. This woman, Jennifer, was willing to schedule the repair, verify that it would be covered under the warranty, even if it was after the expiration date, because I had called and arranged the appointment before the expiration date, and she was willing to have the missing manufacture tags replaced. I had to ask her three times to review the email, and confirm that I had the correct receipt for the technician. I asked if the technician in the course of repairing the washer, had to remove the drainage hose, could he either replace it with a longer one, or add an extension, because according to Lowes at the time of installation, the hose they installed was supplied by the manufacturer, not them. Jennifer stated that since he was only there to repair the leak, and installation is not covered under the warranty, I would have to pay for him to replace the wrong hose, with the correct hose myself, even if he removes it! I told her that she needed to ensure that the technician absolutely did not remove the drainage hose from the back of the washer during his repair, because if he removes a part that is obviously the wrong part, and then replaces the wrong part after his repair, I would file a complaint every single place I possibly could. Why would a repair technician remove a part, determine that it is the wrong part, and then put it back! That is like a mechanic repairing the axle of a car, and discovering the brakes are bad, but since he is only there to repair the axle, he replaces the bad brakes after fixing the axle! He was going to be able to replace the missing manufacturer tags, though! This entire process took at least 3 hours and two days. To date, Maytag/Whirlpool is absolutely the worst company I have had to deal with, right after Sears, and ahead of AT&T. The consequences are that so far, Maytag refuses to have the technician replace the wrong hose with the correct hose, if he removes it in the course of repairing my washer.
Maytag Dishwasher MDB7749SBW03 - We purchased this dishwasher in 2013. About 1.5 years after purchase the control panel started to get flaky and different settings wouldnt work. Not long after that it stopped working at all. I did some troubleshooting and found that the ribbon cable that connects the control panel to the control board was corroded due to water/steam getting to it. Since we were past the one year warranty I bought a new control panel and things worked fine for about a year, now the panel is going bad again. I contacted Maytag and they said they cant do anything to help me. This machine is not even 3 years old and going on its second control panel. I would recommend staying away from all Maytag products.
I bought a full Maytag kitchen in 2010 because like many others, I trusted the brand. However, before I knew it, the dishwasher broke down. I live in Canada so I get Whirlpool (owns Maytag) 2 year limited warranty. Thank God for that because I have had the repair guy come 7 times. Each time for the same problem (control board) and they have replaced a listed of parts with no success. I have asked them to honor their no lemon policy but am given excuses as to why someone has to come see it first before they can give me a new one. Once the service guy arrived he obviously has no idea about anything and just goes for the repair. Its so frustrating.I am fed up. It is completely unacceptable because now Im losing money staying home waiting for the repair guy. Maytag is the biggest piece of junk I have ever bought. I only hope you see this before buying a Maytag product. Like many others here I use my dishwashers once a week. Now Im faced with a dilemma where I might have to purchase a new dishwasher as soon as my 2 year warranty runs out. My $700 went down the drain.
I purchased a Maytag dishwasher on Nov. 5, 2013 from Freds Appliance. I had to have the control panel fixed twice and it failed again in June 1916. My stemware had a film on it and I either had to wash it by hand or rinse it in hot water and dry by hand. Thus I felt like how could my other dishes not have this film on them even though I faithfully used Finish. I have 2 daughters who live within a half mile of me and they did not have this trouble with their dishwashers. I always felt Maytag was a top brand, but I replaced my 3 year old Maytag with a Whirlpool that my daughter and her family of 4 used for 19 years. Guess what... my glasses come out sparkling without using Finish and they wash in half the time and are dry!
My Maytag MDB7749SAW0 Dishwasher starting acting up after around the first year. The lights on the Control Panel began to flash uncontrollably and it will run all day while I am at work. I called Maytag and they were nice but did not repair it because the warranty just ran out. The person on the phone said that it is a common problem with knob-less dishwashers, the humidity causes problems with the control panel. The cost to repair was over $300 to replace the control panel.
We bought this from our local big box retailer paying $433.87 after installation, the oven, haul away and home delivery. Two years and 3 months later its a boat anchor. Display is cold and dark after stating we needed to open and close the door before it would heat. We did but it kept displaying the same message. Unplugged it, turned circuit off per Maytag customer service line, still nothing. It is no longer made and you cant get parts. It is useless. The 10 year warranty just covers the magnet and the cavity.
The dishwasher is very stylish and looks great in our kitchen. I do wish there was a small knife drawer in top. It cleans very well and is super quiet. I would highly recommend this dishwasher, good value.
I inherited this Maytag washer, so it has been around a very long time (I have had it for 18 years). It still runs quite well, has 3 levels of wash/rinse, 3 cycles to wash in. Both of us...me and the washer are still kickin together. Highly recommend Maytag.
Purchased a Maytag washer for my family of 8 because we do a lot of laundry and our Samsung washer failed after 3 years. I thought Maytag was a more reliable brand and was hopeful. The machine stopped working after less than 4 months of service. Manufacturers warranty repair came out and said it needed three new parts, motor, clutch and chip - said it would be another 2-3 weeks depending on parts. So all total without a washer for 4 weeks minimum - call the customer service people (first one was rude and short), 2nd one after 45 minutes on hold - told me the were no other options other than wait for the repair. Four months after a brand new washer and it failed. I requested a replacement option and they said no way. Their hotline talks about a positive customer experience and that seems to be a joke. Not helpful, super frustrated and they do not seem to care about the customer experience at all - terrible product and service
The water got so bad it damaged my cabinets. I called Maytag, they admitted my model was sent out with no drain hose so this entire time my $2000 refrigerator had a missing part that they are very aware of. The part was free but I had to pay for the service. Its still leaking on the floor because the drip pan got fried from having no water in it to evaporate so it melted my drip pan, now it needs more service that I have to pay for. I have no faith that this will fix it. I will never buy Maytag again it feels like cheap plastic. I would love to start a claim against them for taking our money knowing the refrigerator has missing parts. Now Im part of the towel on the floor club group.
The Neptune Front Load Washing Machine I purchased in December of 2007 started sounding like a jet taking off, about three months ago. The noise has become unbearable. The repair person said that the whole drum needs to be replaced and it is not worth fixing. Are you kidding me? This was an expensive washing machine and now we have to get a new one? We cannot afford to get a new washing machine. We need an explanation of why this would happen and from the other complaints I have read on the Maytag website, we are not the only ones. This is the second time something has happened to this washer, the first time, it was under warranty (only a few months into the purchase and the pump was bad and was replaced). What is the company doing to help people with this faulty machine?
I have written to Whirlpool about complaints with this range and was very dissatisfied with response. The following were complaints on above range: Range does not have a light on it as the past ranges had. It is very much needed. Grates on burner are to high, therefore it takes longer for items in pot to heat up. Type of steel used on range is very thin and tiny, in other words very poor quality. This is what has happened since Whirlpool bought out Maytag. Quality of Steel that Maytag used is no longer since Whirlpool took over their products. This is true of All their Appliances (Refrigerators, Washers, Dryers, and Ranges). All meaning appliances manufactured by Whirlpool.Manual knobs for turning on oven have been replaced by touch screens, these eventually wear out and are very costly to replace. If it works why change it. Drawers on bottom of range used to be larger, now they are narrow and smaller height wise. Residue on base of burner appears quite frequently and has to be cleaned even if no overspills occur. And why cant Whirlpool make quality merchandise as good as Maytag use to make. Regarding the physical appearance of Range it is very attractive in looks, however Looking good and functioning poorly with inadequate materials used in construction of Appliances outweighs benefits of looking good. My wife and I regret not returning this appliance within 90 days of purchase. In the future we will not purchase Whirlpool or any other appliances manufactured by them if that is possible. Kenmore, LG and perhaps other appliances parts are made by Whirlpool. I received a response from Jake **, Whirlpool Corporation, Executive Office. The Comment from Jake that did not impress me was this: While we regret you are dissatisfied with the current design of your Maytag Range, this is the model that you selected. His comment says too bad better luck next time. Letter was dated March 5, 2014 received on March 13th or 14th.I sent a handwritten letter to Mr. Jeff Fettig on March 12th which was written on March 11, 2014. No response to handwritten letter to Mr. Jeff M. Fettig. Verification that the Executive Office that my email to you Mr. Jeff Fettig Chairman and Chief Executive Officer Whirlpool Corporation was received on February 20, 2014 by Delores **, Corporate Office Staff. Supposedly Mr. Jeff Fettig.
First of all how you wash a load of laundry with a cup full of water? I got this washer and dryer (XL Bravos) as a birthday gift from my husband. This is the worst washer Ive ever had. It takes forever to wash and the laundry is still dirty, it only has a cupful of water in it. Im so disappointed at Maytag for selling something like this. If anyone is doing a class act lawsuit please include me in.
My Maytag refrigerator is less than 5 years old; the compressor went out (only warrantied for 1 year, 5 years used to be the minimum). I contacted the company who now owns Maytag, I believe Whirlpool. They told me they can fix it, no matter what the problem is, for $380.00. It turns out they sold me an extended warranty, but that was never explained in the conversation. Prior to contacting them, I had Sears out to fix it; they are the ones that told me it was the compressor. 1 week after buying the extended warranty, the repair company came out to fix it and found out the refrigerator was unplugged and informed me it needed to be plugged in for 24 hours in order for him to determine what was wrong with it. I scheduled an appointment 1 week later. When they came back, they said it was the compressor, and they needed to order the parts. 1 week later, they came back, and the compressor they came with did not work. 3 weeks now, no refrigerator. They said they would put a rush on the order, haha. Now, I have to wait another 8 days for them to come out to repair. 4 weeks without a refrigerator? I think there is some type of implied warranty when you purchase large appliances; these companies are getting away with murder. Are refrigerators now disposable commodities? Cheaper to buy new ones than repair the new ones? What will happen to our landfills?
Maytag Dishwasher MDB7749SBW3 - Control panel problem just like everyone else describes. Bought in Nov 2014... how disappointing!! My husband is sure he can fix it if I buy the part. I went online to order the control panel, and of course because Im in Canada I cant ship the part directly from the website, I have to call the Canadian Sears Part Dept., its about $200! As I came across all these reviews I am even contemplating if I should waste our time and money trying to fix this thing... Maytag never again!!!
I purchased this new a year and 4 months ago and have had nothing but issues. We thought it cooked slow or cooked high/low but couldnt be sure if we were just imagining it until we had family come down at Christmas and complain about how slow the top burners are and why is it taking so long to boil water. Then again family for Easter where they cooked three days in a row and they complained that our top oven either burns or under-cooks the food which we had noticed but presumed we just mistimed a lot of food. Just recently the bottom oven wont heat past 350 and just constantly says preheating. The top oven followed suit shortly after. Nothing past 350.
I bought a Maytag MEDB835DW0 s/n M51202974 just about 2 months ago brand new. After less than 2 months it malfunctioned that it would not start. I called the customer service center on Sept 11, 2015 to report my problem. The rep I got was polite and caring and said she would keep on top of this. On Monday I called the customer service again to get an update. They could not locate one of the authorized repair people. The one they found did call me back but I was out of their service area and would not service my dryer. I was told that my problem was turned over to their Maytag/Whirlpool research or resource to find a repair and I would be advised within 7 days. They did give me options, I could take my clothes to a laundromat, which is 17 miles away where I love and they wont pay for my gas. Or I could get my own repair center but they would only cover up to $150 of the repair in labor cost and the part would have to come from Maytag/Whirlpool center. Then I would have to send my invoice to Maytag/Whirlpool for reimbursement. Now a company that cant get me a company to fix my dryer is going to send me my money back to me in a timely manner? I dont think so... Now on Monday after talking to the customer service I got a request to fill out a survey of my experience. I filled it in with details and today they called me from the corporate off in Benton Harbor regarding my survey. Well I finally thought I would have some action on this... Oh no was I wrong, they wanted to know why I filled it that way. I told them that this is a warranty issue. They did not offer me anything new but the same crap that the customer service offered. I now have a dryer less than 2 months old that I paid cash for. I am also 70 years old and on a fixed income as I explained to the Benton Harbor. It is quite evident that they could care less about customer service and their warranty. They do advertise on TV the Maytag repairman. Trust me this person does not exist and now I have $700+ item that I should put out on my lawn, take off the door and use it as a planter... and have a sign on THIS IS MAYTAG. DO NOT PURCHASE ANYTHING FROM THEM. I am so frustrated with this issue I want to scream.
I purchased my Maytag double oven (MEW6627DDB) in November 2008. In January 2013, with a setting on 375, it heated to 440 in 15 minutes. The repairman said $650 because it needs a new control panel and 2 new sensors, one for each oven. I contacted Maytag as I felt this oven should not have gone out in 4 years. I spoke with Ebony and then a supervisor, Vana. Basically, I was told that since I didnt purchase an extended warranty, there was nothing they could do. While I have a freezer 40 years old and still going strong, I realize that appliances manufactured many years ago were much more reliable. I feel that Maytag should stand behind their products and should have offered to send me replacement parts. I know I would have had to pay labor for installation. Their answer was I should have purchased the extended warranty. However, one should not have to purchase extended warranties for products. I had every confidence in Maytag. Why else would I have purchased my first Maytag product? I should have stuck with Whirlpool, which I was recently told, now owns Maytag. Maytag customer service personnel were extremely unhelpful. I wonder how many Maytag employees purchase extended warranties for their appliances or if theyre smart enough not to buy Maytag.
H.V. Board failure on Maytag model #MFI2568AES refrigerator. Whirlpool needs to step up their parts program. This refrigerator has been down for over 6 weeks and part will not arrive till 7/10/14. There is no excuse. The Maytag name is about as good as our country gone to H_ _ L in a hand basket. Consumers should not have a wait on parts or repairs that forces them to buy a new appliance when they spend $2500 and it only last a few years and try to contact them, they wont reply. I hope everyone who reads this considers LG, GE or SAMSUNG and not whirlpool excuses and JUNK.
Purchased washer last Nov. It broke over month ago, tub cracked and would no longer spin. The part took month to get. Same day was repaired. It broke again after 2nd load of wash with the same issue. I want a buy out or a different washer. It also tangled the clothes. Model no WET4027HW0 Purchased from Lowes which had good service.
I have a Maytag dishwasher model mdb6759aws3. The control touch pad broke after 1.5 years of light use. It costs $475 to fix (includes labor). Completely unacceptable service provided by Maytag over the phone. The only concession offered was a 25% discount if I bought the replacement part (control touch pad) from them. After some internet research, I learned Maytag marks up their parts prices over 25% so they are really not giving you a discount at all.I filed a complaint with Maytag but they were unable to provide me with any evidence of doing such except for an 11-digit code. Due to a major defect, Maytag should have sent me the replacement part for free. I told Maytag I thought this was fair and that I would pay for the labor. I will never buy another Maytag appliance again! They are junk and the company does not practice common sense customer service.
I bought a Maytag Refrigerator (Model No. MFT2672AEM10; Serial No. K31503192) on 05/13/2013 at LOWES. On 07/27/2013 my son got hospitalized due to some kind of infection. He had fever and diarrhea that didnt go away. We didnt know what caused it. When my wife was cleaning the refrigerator, she noticed that the ice bin container had a rusty screw and metal plate. Why is the ice bin screw/metal plate rusting? We informed Maytag about this issue and they replaced the ice bin. Now, the replacement ice bin is rusty again. I sent an e-mail to the Maytag Customer Service Manager on 04/20/2015 and was told that its no longer covered by the warranty. I informed the manager that this is a defective/flawed design/rusting part from the beginning and Maytag should have REDESIGNED it when I informed them first hand and not just replaced it with the same defective/flawed/rusting part. I told the manager that this is a safety concern and Maytag needs to do something about it. The Customer Service Manager I talked to didnt want to do anything about it.
I have always been an advocate for Maytag Appliances. Never bought anything beside Maytag. Our old Maytag refrigerator broke. Would cost too much to fix. So, we decided to buy new. We had the old white, which I was perfectly fine in buying again, however, white was super expensive. So, the salesperson persuaded us to purchase stainless steel. We got a pkg for close to $4000 all in June of 2016. Needless to say, these items have been called for repair within the 1 year warranty over half a dozen times, and have had to replace pieces that have just broken. My worst experience is the stove. I really do not like it at all. I feel the product is misleading. We wanted a self cleaning oven. It is the newest brand out there for what I consider a joke. It is the AquaLift Technology that does not clean anything. My old Maytag self cleaning oven cleaned far better than this. The same spots are in the oven. It just is worthless. I have addressed my frustration with Maytag where I was told that the oven is for the light user. Well, then you need to educate the people who sell your stuff, because I have a family I cook a lot. If this product was made for an apartment single person who does not cook then we should have been informed. Your product states Self Cleaning. Its not self cleaning!!! My frustration went up to the main office of Maytag where their resolution was to give me a discount on a new stove.What do I do with the one I have, and I was told I could sell it!!!! Really Maytag wow from a consumer that has always been a valued customer this is the level of service I get. I ended up purchasing an extended warranty on all Maytag products, because of my fear of something just breaking again. My advice to all is either buy a no named brand or buy something cheaper. Please folks if you have a family do not purchase these products. Its for people that just need a pretty display of appliances!!!
I bought two sets of Maytag washer and dryer. We have had them for less than a year and the tubs had to be replaced out of both of them. Now, its less than six months later and they are doing the same thing, so the tubs have to be replaced again. What kind of equipment are you making? This is just an outrage. You are scamming people to buy your products by your so called advertising and rep. Well, this is false advertising on your part. I will never buy another Maytag anything or Whirlpool either. I also see there are a lot of others having the same thing being done to them. I would be ashamed to even have these products to sell. Shame on you. Scammer.
Within the first six months the drive on the washer went out. Had to order it from another city cost over 200.00 for it then had it put in. The dryer works most of the time but now and then it just dont dry all the way.
Dishwasher has been very dependable. Very reasonably priced and in over six years of service never had an issue with it. It’s a little on the small side for a large family but if you’re for less in your household-- works perfect.
We purchased this washer 3/25/15 for $873.77, we also got the matching dryer, for the same amount. This washer, never washed good, it is simply a bad design, I dont know, what type of mind altering products the designer was on at the time, but it must of been some good stuff, since all brands jumped on the wagon. This is a POS, I have contacted Maytag, and they just ignore me. We need a class action lawsuit against them, they think they can take our money, and laugh at us.
I bought a Maytag dishwasher, model # MDB7749AWW1, in April 2011 and the control panel just stopped working. Of course, Im outside the one-year warranty, but judging from the other reviews on this site, that doesnt really matter. A $500 dishwasher should last more than 17 months! I agree with the other consumers. The control panel on these dishwashers should be recalled. Obviously, its defective. Instead, Im being told I can either pay $250 for the repair plus a one-year warranty or $130 plus parts to cover a onetime fix. Ridiculous.
In the process of self cleaning mode, oven died with door locked. Thermostat and thermal fuse went out, couldnt get oven door open or control the situation in any way except pray for no fire and wait for hours till oven cooled down. Door could not be opened, it died in lock mode. Called repairman, already in to 2 repair bills, still not operating. Called Whirlpool and Maytag, no help!! But amazingly they have created a new kit for the blower unit in this oven, model # Mew7527AW00. I paid a bunch of money for this oven, which replaced a 40 yr. old oven that had been in its place, operating fine, but it was Aqua Blue!! Its so sad that a huge Company as this will not help with an almost new Oven??
We purchased our Maytag dryer at Home Depot a couple of months ago. We just called Home Depot for the second time because the dryer handle broke off while opening the front load door. We called Maytag and they tell us to call Home Depot and the only thing they are willing to do again is fix the door handle which will probably break off again while Im in the middle of laundry and cant retrieve clothes from the dryer because there isnt a handle to open it.Im convinced the dryer has a defective handle, and the dryer should be replaced considering what we paid for it. But Maytag or Home Depot doesnt want to do that. I will never buy Maytag products again and thinking of buying products at small appliance stores who stand behind their products, instead of Home Depot who could easily turn our dryer over to the insurance company as defective for the loss.
My Neptune Maytag pair have been dependable. Great features. Now at 20 yrs old still kicking. Washer-front loader now has issue with fab softener going into wash correctly. Could be build up? Trying to self-fix. Very gentle with washing fine things. Hope I can keep going with them.
Maytag Range Precision Touch Control 800 Electric Smoothtop - The racks in the oven fall down. I have replaced them with new ones but am having the same problem. I emailed my concerns to Maytag a few months ago but didnt get any response (so perhaps I didnt go to the right site). The oven was purchased in early 2008 and this is the only problem I have had with it. If I am extremely careful, I can bake cookies but if I try baking or roasting anything heavy, the racks fall. It is very frustrating but I was pleased, for lack of a better word, to see that someone else was having the same problem - at least I know it isnt just me. I will try contacting Maytag again.
If I could give less than one star I would. I purchased a Maytag range in September 2021, 33 days later the oven went out!! I have been fighting trying to get it repaired for months!!! The parts are not in, the parts have been shipped, oops we forgot to ship the parts, the technician is on vacation. You name it, I have heard it. After the phone call today, it looks like I will still be without a range at Christmas!! This is totally unacceptable. I purchased a Maytag because I assumed it was a good brand! Do yourself a favor... Never buy a Maytag or Whirlpool Appliance. Its not worth it. For the range to only work for 32 days is just plain Wrong....
13 months after purchasing my Maytag dishwasher, it started operating by itself. I woke up one morning around 2:00 to it working, and I know I didnt put it on! I only use the auto clean cycle (that decides how dirty the dishes are, and is the cycle you use to conserve water). I dont use heat dry at all. Anyway, now I go to use the dishwasher and even though I press the auto clean button, the normal/heat dry/delay start buttons flash on. I try canceling this cycle out; sometimes it works, sometimes it doesnt. I dont see Maytag as reliable anymore.
Maytag dishwasher model MDBH949AWW - I purchased a dishwasher thinking I was buying the best (laugh is on me). The date of purchase was 1/18/10, the control panel was replaced on 5-25-11 at no charge. On 10-15-12, the control panel failed again so I was forced to hand wash an entire load of dirty dishes. I used the dishwasher once a week. I am debating if it is worth it to repair it or replace it, in light of the fact that it could go out again the next year. Wish I had found this website before I made the purchase.
The machine has left pin-sized holes in finer clothing since we first used it. I had purchased the extended warranty so they were called out to repair the issue four times during the warranty. They replaced the drum, but I still get holes. I think it is because there isnt enough water to rotate the clothing and it rubs repeatedly against the same spot on the other clothing. I have a see-through lid and you can see that the clothing just moves very slightly in the same position. I separate all clothing that has a zipper or any trim that may rub against the finer fabrics, but I am still getting pin-sized holes. We requested compensation or a new machine. They extended the warranty. We have replaced enough clothing that we are now buying a new machine. It will NOT be a Maytag.
In April 17, 2015, I purchased another Maytag microwave but wanted the convection oven too from Home Depot. The convection fan quit working in January 2017. I called Maytag to ask how this was covered. Maytag only has 1 year warranty on parts and labor. So basically if you dont buy an extended warranty, you are stuck with a product that quits working. Apparently, Maytags work is only good for 1 year or they would have a longer warranty. I told the Rep this when I spoke to him. He told me they normally last 5-7 years. Wow, still not acceptable. He said I had two options. Maytag could send out a repairman and it would cost almost $300. The other option was just as ridiculous. I told him I paid almost $500 to start with and it only lasted 21 months. Of course he said if I had bought extended warranty it would have helped. If I paid $500 for an oven, why should I have to pay more to cover their bad workmanship?!! I am very disappointed in the quality and price of this convection oven. The bad thing is I bought all new Maytag stainless steel appliances in 2016 to match the convection oven. The products I replaced had been in my home for 12 years with no problems.
Ive had a Maytag washer and dryer for 10 years. They have worked well, havent had any problems. I bought Maytag because of their excellent reliability, which has proven true. Design is not as modern as others, and doesnt have all the features, but overall solid reliable washer.
We bought the Maytag set of dryer and washer just over 5 years ago with ex. war. The dryer now doesnt heat up but the drum does turn. To fix it would cost about $500 maybe more and the parts may only last a few months. I believe that dryer should last longer when only used about once a week. I am now looking at Speed Queen. Cost more but am told they last longer.
We bought Maytag refrigerator MTB2195 AEW in 2006 for a hefty sum. The store where it was purchased was closed. The place where it was serviced was closed. We have had seals replaced, fixed, etc. twice. The freezer is full of ice balls hanging. The refrigerator doesnt keep as cold as it should and stays steamed on glass. I had a repairman again today and was told that he cant fix it. The frame will not stay tight. Theres a 3/8 in. drop from left side to right. It cant seal properly. You have always been a great product. Whats happening here? What can you do for me; Im at wits end. I have an older refrigerator in the basement thats 26 years old and is still going strong. I need something done quickly as I dont want to wrangle with this ice any longer and shouldnt have to. Please give me your attention on this as soon as possible. Kathy
I bought the Centennial top load washer and the dryer in May 2016 at Lowes. They are junk. I had a secondhand Craigslist Maytag washer that lasted 7 yrs and it was still running just fine when I got rid of it after purchasing this HE junk. The flimsy plastic door handle on the dryer fell off about 6 months ago. The clerk at Lowes assured me that the washer was high capacity & could handle heavy loads. Now I cant wash heavy loads because the agitator is already loose and getting ready to break. I have to wash smaller loads on the hand wash cycle. I cant wash my comforter or my rugs. The real kicker is I cant reach Maytag! I have tried calling to sit on hold for 30 mins to an hour. I tried the live chat during their regular business hours and it was not open. I am so disappointed in these machines. This is the first time I have ever purchased a new washer and dryer and this is what I get. I might as well have set $850 on fire. DO NOT BUY NEW MAYTAG MACHINES. THEY ARE JUNK.
Purchased washer March 2017 and had to get it repaired twice by the end of 2018. The top loader even with agitator does not clean clothes very well. The repairman said not to fill the washer above halfway so I can only wash about 4 pair of my husbands heavy soiled work jeans. I won’t buy another Maytag.
I dislike Sears and more so Maytag. I bought a Maytag Bravo XL MCT. It worked nice with very few hiccups until 1 1/2 years old. Then the washer went to the lock and done mode, thought it might be the lid switch down the washer up. Looks like I would need to change out the whole panel. Its not worth the trouble OR time to put one dollar to repair the piece of **.
Sounds wonderful. Thats what I thought when I let my son have my 20-year-old, still running older washer. I wanted a new one. It worked good for 3 years and then one night I went to throw the clothes in the dryer and its full of water. After the last rinse and spin, it filled again and stopped. So I tried it on every cycle and got the same results. I thought, No problem. We have a great, honest repairman. Ill call him the next day and hell fix it. When I called and told him what type of washer it was, he was surprised it was working at all. Seems they had a problem with water leaking into the transmission. Apparently, I was lucky that mine had worked for as long as it did. Like I said, Im lucky to have an honest repairman. He told me he could charge me to put in a new timer and solve that problem, but I shouldnt waste my money since it is just a matter of time before it goes bad. Seems they were all bad and Maytag never made good on them. Told me the smartest thing to do would just to go ahead, bite the bullet and get another. It will be here Tuesday morning. Hopefully, this will be the last one I have to buy (keeping my fingers crossed since I had hoped the Maytag was going to be the last). My old machine is still running great for my son. Over 30 years my repairman has had to fix quite a few things for me - ice makers, dishwashers and even a timer on my old washer. Thank goodness he was honest enough to not fix my washer. I dont know if there are even any Maytag products around now, but if there are, they will never get my business. I spent a fortune on a machine that should have lasted the rest of my life. Ive had childs toys that lasted longer. My advice is do not buy Maytag.
My husband and I purchased the Maytag dishwasher model #MDB7609AWW2 in December 2010. July 2012, the control panel would not operate. I called Sears to schedule a repair appointment. (I did not have an extended warranty.) After reading review after review of complaints about Maytag and control panel issues and learning it is a very costly repair, I called Whirlpool which now owns Maytag. (Be advised, Maytag is not the quality product it once was). Reviews also indicate that the replaced control panels are failing within 6 months to a year and a half. After talking to a person in the Maytag/Whirlpool service department, he suggested some things to do: unplug power, unlock control panel, etc. He determined it was most likely the control panel that needed to be replaced. I asked how long a new panel would last informing him of the complaints Id read. All he would tell me was that I had the option to buy an extended warranty. We have decided not repair the dishwasher and will replace it with a non-Maytag and non-Whirlpool brand. I will never buy Maytag or any products made by Whirlpool again. For a major component of the dishwasher to last only a year and a half is unconscionable.
I bought my Maytag washer and dryer in Monroe County in Georgia, USA in 1980. Its a 1979 product and it STILL works perfectly fine after 40 years! Im 64 years old now and Im hoping Ill never have to buy a new set although I would love one because theyre so pretty these days.
Just read Ann of Colorados (posting April of 2014) message about her Maytag Bravo washing machine and its like I wrote it myself! Our Bravo started with making a loud noise during the spin cycle which turned into oil or a dark liquid spraying out from under the machine, along with saying UL, so I would adjust the load and get it going again only for it to start the spin and rinse cycle all over too! We have 5 people in our family and cannot afford to not have a working machine. We purchased this machine only a few years back to replace another product that was also a piece of junk. I guess as a last resort I will try a Spin Queen which is American made and hopefully will work! Very disappointed in Maytag. Whatever happened to Machines lasting like they did for our Grandparents?
I have had my washer and dryer for 14 months and from day one, my washer eats holes in my clothes. It is always the bottom center front of my shirts. I complained about this and was told it was my clothes. They were either old, or the type of fabric, or too much bleach, etc. etc. Everything was wrong with myclothes except the washer. I purchased a new shirt and washed it without ever had worn it, and when I took it out of the washer, it has holes in the front. NOW YOU TELL ME that is the shirt and not the washer. I have used Maytag for the past 40 years and I never had any problems with the old Maytag washers. This new Bravos is a piece of junk and I am sorry I ever purchased it. I will never buy another Maytag product.
This Maytag (1979 model) is about as good as other dishwashers (I always rinse before placing in machine). It does have a lot more buttons that are not used than the last one I used (installed in the 1950s). Delayed start, choice of preheating water or not, choice of drying. Not big enough to do everything when have company and too big to use when no visitors present. When I am alone it takes 3 months to get enough to fill the machine and by that time they are getting moldy so most of the time I wash by hand. Black glass front with imposing row of controls across the top. I normally do not generate enough dirty dishes to warrant having a dishwasher. Since my wife died I have used the dishwasher two to three times a year.
I bought this Maytag dishwasher model # MDB7749SBM2 and of course it ran great until the warranty was up and then the touch pad started acting up where if you would press normal every other thing would light up. I replaced the keypad and then the controller and its working at this point again. The keypad ribbon cable had a big burn mark in it and by all these complaints it seems like an issue Maytag has and does not want to address. Luckily I work on electrical and was able to do this myself and I had no labor but over $300.00 in parts. What upsets me is I bought because of the reputation and the Made in America on it and it was replacing a 20 yr old Kenmore that was still working great when I took it out. With all the complaints about the same issue Maytag which is Whirlpool would step up to the plate and fix this. No more Maytags/Whirlpool for me again.
The refrigerator had to have repairs in first year. Maytag was aware of freezer issues and reluctantly finally replaced the parts. I had to argue with repairman because he tried to tell me that the freezer was too full.
Washer is Broken After 1-1/2 Years: Yes, the code F51 has come on quite often. Now, my washer does not work at all! Does not spin out, makes thumping noises even though I have taken good care of this machine. It cost me quite a lot of money and thought that this was a wise decision. It’s broken after a year, unbelievable! Also, clothes don’t get clean. I had to wash 2 - 3 times. The clothes wrap around each other and the machine does not clean them well. It’s a horrible machine. I have not called Maytag (Whirlpool) yet as I see from the comments that they will not stand behind their machine. I dont know what to do!
The Maytag Centennial is the worst washer ever. Not only doesnt get the clothes clean but it does not spin out properly either so your clothes have to be run through a 2nd time after washing. The water fill level is so low that the clothes are not covered in water at all, even midway through the wash.
I bought the Maytag Bravo XL washer and dryer at Lowe’s on sale spending almost $2000. Loved both of them until the washer stopped with a load of laundry in it. No power to unit. Called for service. Could not provide serial number as locked in washer. Service company able to order parts without the serial number but part put on back order. Washer needs a master board. After 1 week of wet laundry stuck in the washer called store manager at Lowe’s. I contacted Maytag Service and had a rude customer service clerk who finally listened to me after I got angry with her. She contacted the appliance repair company and got the back ordered part sent to the appliance repair company. We are now 10 days out. Still do not have the part; just talked to appliance repair company supervisor. The appliance repair company supervisor said he would schedule installation as soon as he had the part. It will probably be 14 days when I get the washer fixed. I am dreading opening the washer to get the load out that I will have to throw away. When I called for service at Lowe’s the representative said, We have had a lot of issues with this. A 2 month old new washer should not have the control board go out. Shame on Maytag.
Purchase washer and dryer January 26th, had delivered said February 2nd. Had a horrible delivery service, delivery men were very rude and scratched the dryer. Washer never worked correctly, called and had exchange set up for February 9. Washer was delivered on February 9 and again we had a horrible experience with the delivery drivers. They scratched the washer. The owner of the delivery company came to our home making sure everything was correct. Washer worked well for two and a half weeks. Then I noticed the water was slowing down when it was filling. Then this morning the washer completely stopped filling. We called Maytag and they told us we could not get anybody here until next Saturday. They were rude on the phone. We then called Home Depot where we purchased it and said we want to return the washer and dryer. They said we cannot return it. We are stuck with it. Now weve been arguing with Home Depot and Maytag all morning trying to get someone to my home to get the washer fixed. This set cost $1,400 and Maytag is not supporting us on selling us 2 lemon washing machines. We are stuck because we cant return them or exchange them. Home Depot gave us an option to exchange for a lesser model that they have in stock. When you read the reviews for that model the reviews are terrible. I would highly recommend that you do not purchase a Maytag or Whirlpool product. Their company does not stand behind their products or their workmanship. If I had the opportunity I would return these to the store. But it has been over 30 days and I believe that is not an option. Stuck with a lemon. Very sad that customer service is so crappy on an American-made product.
On February 2006, I purchased a Maytag Quiet Series 300 Dishwasher and on July 2007, a motor leak. Maytag fixed it for free even though it was out of warranty. Thereafter (December 2008), the touch pad failed and I replaced it for $50. It is now August 2011, and that new touch pad is bad again, and this time, the part is $170. The Maytag will not run and the lighted display will not function from the start button. This was a $450 dishwasher that is now only five years old and useless.In all fairness to Maytag, their customer service is very good and willing to work with customers. Unfortunately, the product is very inferior in my opinion. To have stupid stuff like a control touch pad failing every three years is absurd and the replacement cost makes fixing it a bad investment.I will be going out this weekend and buying a brand-new inexpensive dishwasher that is on sale for $229. This model is not a Whirlpool product but it is a name brand.
We were replacing a 4 year old Whirlpool Duet washer (bought on recommendation from sister-in-law) that needed the third repair and was putting holes in our clothes. We had purchased the warranty (which we had never done before) so Lowes gave us the choice of machines and we decided to go with the Maytag Bravos. Lo and behold, were still getting holes in clothes. Several repairman told us the issue is common and is caused by the force of the water flowing into the machines plus the rapid spin cycle which pushes the clothes through the punched holes in the tub and the clothes catch on the metal on opposite side of the tub. Turns out sister-in-law had the same problem with her Duet and (not knowing I bought the Bravos and had the same issues) bought the Bravos and also is still getting holes. So I know its not just me.We also have problem with the machine not putting in enough water so clothes do not come out clean. In fact, a lot of stuff comes out with areas that havent even gotten wet during the wash cycle. I just want an old fashioned machine with an agitator that fills the machine fully, washes my clothes and doesnt put holes in them.
Failed control panel Quiet Series 300 - After seeing countless notations on the net concerning failing touch panel and control boards, now my relatively new dishwasher has started its demise. It is terrible that so many people have the same problem. I sent an email to Maytag and have promptly been ignored. Unless it sets your house on fire, I guess they are not interested as I am no longer interested in supporting this product. It is nice that you can post such similar design failures for the world to see. Thanks Maytag!
I had a Maytag washing machine replaced under warranty back in 2011 via Maytags Extended Service Plan. This took me several months to get done because of back and forth issues with Maytag not wanting to honor the replacement. Executive Support had to get involved after I wrote a complaint on this site. When they replaced this, they sent me forms to extend my warranty, which I did. They never changed the model or serial number so Ive been paying for 2 years now for an extended warranty on a machine I do not own.The new washer broke and I called in for service on 11/18/13. Active Appliance was sent out, said it was an easy fix but they needed to order a part. On 11/20/13 they contacted me to tell me I needed to speak to Maytag because my Model/Serial didnt match with my warranty records. I double-checked these and called Maytag Extended Service and was told that I would need to speak to sales at 866-730-6094. I spoke to someone named Lindsey there who told me that I would need to send a letter in to cancel my policy and request a refund for the 2 years Id been paying for a non-existent unit and that they could start a new policy for me and get a service order in without issue. My call was disconnected during this and when I called back, I was told to call back in the morning to get back to Lindsey because the office was closing and they couldnt do callbacks.I called back on 11/21/13 and spoke to Sam who verified that the letter was needed to cancel and refund but that I would have to pay for the repair to the washer myself and theyd tack on the cost of the new warranty onto that bill so Id be covered AFTER THE FACT. Because the unit wasnt covered under warranty, Id have to cover the costs myself and it had been MY responsibility, not theirs, to make sure that the correct model/serial was on the coverage.Maytag sent me the forms and I would expect them to have added the new information on it...not send me forms with my original washing machine information. Especially as this had been escalated to Executive Support and the person I dealt with there had gone over everything to make sure it all got handled in a satisfactory matter. So for now, Im waiting for a callback from the original rep, Lindsey, but Maytag tends to Stonewall and not return calls so Im dreading how long this entire process is going to take and cost.
I purchased a Maytag range (YMER8875WS) on June 20, 2011. When I put my Christmas turkey in the oven, the rack fell! It seems the oven wall has gotten wider in the middle, so the rack doesnt stay in place. I have read several comments online about this, particularly relating to Kenmore ranges. This is a very common problem apparently caused by the oven liner bowing outwards.
I purchased the Bravos X washer approximately 13 mos ago. Washer was noisy and has deteriorated since installation. I questioned the ability of a non agitator appliance getting close clean but was assured it would. Not the best if clothes are just moving against clothes. The machine had a difficult time in between adjusting to wash balancing a 3x event upon starting. It leaked intermittently during spin cycles and stopped due to unbalanced loads, sometimes refilling and stopping again. Now it wont spin at all, circuit board problems! This is my first and last Maytag. The company will most likely not balance/compensate on the purchase price (like the Bravos X) because it is beyond the 12 mos warranty.
Horrible machine. Purchased on 02/28/2014. I am 63 y/o retired housewife now. Machine used only for light washing, occasional king size sheets and weekly towels. I bought into the Maytag name, am so very angry that I did. Started a load at 1215 pm today... it is still sensing, washing, rinsing, spinning and then it starts all over again. Just unplugged from the power source, hopefully I can get the clothes spun out enough to dry!! Call and live chats to Maytag were frustrating to say the least. $400 plus Maytag service call to check out the machine not fix check out repairing would be extra. (I do not live in rural area, live 5 minutes from downtown Jacksonville FL!!!) Independent Repairmen will not touch this Maytag Model (cannot say I blame them!!). DO NOT PURCHASE A MAYTAG PRODUCT. This is a horrible company lacking in integrity, honesty and fairness. They sell shoddy, inferior products based upon past history.
Maytag Smoothtop Double Oven - Bought this stove 2 and 1/2 months ago and already buttons arent working. Very disappointed, not getting a Maytag again.
I had the same problem with my refrigerator that others had that the water would freeze in the bottom of the freezer then leak on the floor. Now I have to have my floor replaced because leaking. I also have to have some walls replaced because of mold. When I called Maytag they said that they would send the part but we would have to install & that they knew this part was a problem. Luckily I had the extra year warranty. How can a company get away with this? If they know that a part is failing why didnt they notify anybody? Now the damage is done & hopefully my Homeowners insurance is going to pay for the damage. I paid $1,100 for it, 1 1/2 years. Thank goodness I bought the extended warranty. My advice is dont buy any Maytag products ever!!
Both the washer/dryer are of the Bravos models and both perform amazingly well. It seems everything works so well, including the vents which are thorough and vent the machine well. Our laundry is always clean and the settings on both machines work very accurately! We believe our Maytags are simply the best operating machines weve ever owned!
My Maytag Series 300 Dishwasher would not start. I read the reviews and took the door off (easy if you have the right tool), removed the control panel box (one screw), and cleaned the ribbon with electronic cleaner as per someones suggestion. It started right up. This is a bad design. Would I buy another Maytag? - No way! We will see how long this lasts. There is no seal on the door to keep out humidity. Do we really need a new control panel? When this is done...I am done with Maytag!
Dishwasher worked fine for the first 12.5 months, and lo and behold 1 month after the warranty expired, I had my first repair, a new motor. A few months later, I had my second problem, the thermostat. A few months later, I called Maytag because I thought that the control panel was probably shot (based on my previous Maytag for which I replaced the control panel 4 times, before Maytag finally agreed to get me a new dishwasher). At that point they sold me an extended warranty which for 300 they would make this repair, and any other repairs for the next year. They have been out 7, yes 7 times, in 4 months. They would probably be out more often, but since it has been difficult to get a repair person out here, more time than not Im washing dishes by hand. Their customer service is horrible, their products worse. Still waiting for the dishwasher to be repaired. They wont send out a different company, even though they have been out here 7 times, and keep coming back. Even when it is repaired, they will not cover the cost to replace the soap bin, the racks, the wheels on the rack, and all the little pieces made out of the same quality plastic as the stuff I buy at the Dollar Store (except when that stuff breaks, it doesnt ruin my hardwood floors). Dont buy a Maytag, roll up some $100 bills and light a match, because you can look at a pretty flame and wont raise your blood pressure dealing with their customer service.
I purchased my Bravos (ecoconserve) washing machine in 8/2013 from hhgreg. The problem I have is this grinding noise with the spin cycle. So I unplug the machine because the lock lid light is flashing and wont unlock unless I unplug the machine. I grew up on Maytag so that was the reason I purchased this machine but never again. I am so disappointed in this product. :(
I bought a Maytag dishwasher just 15 months ago. Worked fine for the first 12 months. Then literally, a few short weeks after the warranty expired, the buttons on the control panel started acting up. The normal button, when pushed, would light up the delay hours. The light cycle would make the rinse only come to life. It was beyond frustrating. My husband would unplug it to reset it and that worked for two weeks but now, nothing. It wont work at all. Im FURIOUS, considering we spent $450 on this thing and now its useless. I had a Kitchen-Aid that I loved but due to cost, decided to get this hunk of junk. I learned my lesson..Maytag, you should be ashamed you make such horrible products.
Our Maytag Elite Series dryer is not under warranty but we have had nothing but issues with this dryer since we have had it. However, now I have holes in the heat intake at the back of the drum. This is so very dangerous and could cause a fire. I am certain this is a manufacturing flaw. How on earth does the inside of a dryer have parts that will not hold up to heat? At any rate, I want it fixed. The only way to fix it is to replace the drum. This has to be a flaw in design or manufacturing and this particular model should be recalled.



