Had some extra time, so I thought Id add my .02 to those including myself disgusted with Maytag products! 1st up, the Maytag washer and dryer I purchased from my nephew after his divorce. The washer shot craps 2 months after I bought it from him (out of warranty of course!). The transmission went out - cost to repair $550.00. My nephew paid $350.00 new at Sears. We happened to have our ol reliable clanking GE, so we used that while deciding what to do about the washer. In the meantime, the dryer quit heating. Cost to replace heating element - 400 smackers! Dryer new at Sears was $250.00.Come to find out that even though they had Maytag names on the washer/dryer, they were cheap copies by White/Westinghouse. Well anyway we bought a set of Whirlpool Duets before doing our homework, cuz if we knew what was gonna happen... Before we knew the trouble we were going to have with the washer/dryer, we got a Maytag Quiet Series 300 dishwasher (Maytag Quiet Series 300 MDBTT60AWW). Yip, the control panel failing problem! Only purchased 1 so far (only 1?!), but my wife likes to hand wash the dishes. If we were the typical family using the dishwasher all the time, I would have replaced more than 1 at a cost of $135.00 each from Sears and doing my own R&R work, saving on the labor. Cost new at Lowes - $350.00Up next is the Maytag fridge. I purchased it back when our 2 boys were at home. I bought it mainly for the name and large capacity. After about a year (yip out of warranty) the cooling was very uneven. Sometimes the freezer would defrost by itself, then it would start working ok again. The top couple of racks in the fridge would be quite a bit warmer than the bottom. I understood the top racks would be a little warmer, but Im talking like 15 degrees. I called a repairman and told him about the problem. He said hes received numerous complaints on this particular fridge, and theres really no way to repair it unless the electronics are replaced as well as the compressor because as the compressor gets weak over time, the electronics get fouled up by this. Cost new - $1300.00. Estimate over the phone cost to repair - $950.00 with no guarantees. Replaced with a SamsungAs far as the Duets? No problems so far. They work great and we are very pleased by them. But I have did my research and am holding my breath! I also have a Maytag microwave thats still working, but has did a couple of unusual things - the lights in the front panel display started flashing showing a fault. I unplugged it when its did this to reset it. That was a while back and now it seems ok. At least for now!When someone says, Yeah, well, you might just have a lemon, but the rest of Maytags appliances are fantastic! My wife and I when we hear this are ready for a fight! Weve had experience with all of Maytags products, and with the exception of the Duets (so far), they are nothing but junk!! Another thing I wish to mention is the Samsung fridge. Its about the only model that has a factory 5-year warranty on the compressor and major components. Weve had several fridges in our married life, and the Samsung is far superior to any fridge weve owned. Ill be looking to that brand in the future. The last item I promise: If you read the reviews on front load washers, none of them get very good ratings. If I would have know that, I may have purchased a top load. But the Duet washer does do a superior job (IMO) cleaning the clothes, and the clothes are virtually dry after the last spin.

First failed after 16 months. Second twice in 15 months. They are lucky to last 16-24 months. Stupid for a microwave that normally last 5 plus years for every other brand I ever bought.

Well, my washer is 2 years old, yes thats right - 2 years old. And it only goes to the wash cycle, washes once and stops, wont complete a full cycle. Yes, the brand with the commercial with the repairman just sitting around because their products are so great you never have to work on them. Yeah right. And Ive seen videos on YouTube on the problem with the Maytags. So Maytag may want to look into it!

We bought this range (model MER8700DS 1) March 25, 2015. Manual states when you use the oven first few times odor or smoke may happen and is normal. It also tells you this is not harmful but remove birds to another room because the fumes can kill them. Noxious fumes? Forget about the birds! Had to open up the whole house and go outside. Burned my eyes, throat and lungs. Day after day, repeatedly turned temp up to 400 trying to burn off what we thought might be a coating. No luck.Maytag got very concerned when I explained about the noxious fumes and had someone come out right away. Tech took it apart. He removed bottom (screwed in) plate that covers the bottom heating element. That plate gives the added ability to have 3 racks and make full use of the 6.3 cubic ft. capacity. Under the plate we found bits of insulation. We think that is what we smelt as it burnt up. He couldnt smell anything when he had it up to 400. So off he went thinking problem solved. Well, it still stinks. We will have Home Depot take it back. Oven takes forever to come to temp which we read in many complaints but thought thats minor. Dont know what oven to get instead since Whirlpool makes so many brand names. And other brands all seem to have their own problems.

We do not use the range daily. Our household consists of only two persons. First time we operated the self-cleaning feature on the oven the outer pane of the double glass pane door had what appeared to be grease stains and dirt. In as much as it is a SEALED double pane glass door there is no access to the outer pane to clean it. The double range was only 16 months old and was purchased at RC Willey in Henderson, NV. We also purchased ALL Maytag appliances for our kitchen i.e. refrigerator, dishwasher, microwave, washer and dryer on the same date. In addition we purchased furniture for the entire house at RC Willey. The Service Department at RC Willey advised me to access the Whirlpool website for assistance or to call an independent service repair contractor at my expense. THANKS MAYTAG! After having had your laundry appliances for over 30 years, without any service problems whatsoever, I was lulled in a false sense of security over the quality of your appliances. Now I have a household full of Maytag appliances and am at the mercy of independent service repair contractors.

We bought a Maytag Centennial Washer in 2011. 6 months ago the control board went bad. Maytag has an exorbitant replacement price! I went to Ebay and bought a NEW board for 1/7th of the price Maytag wanted. The old board was marked revision B. The new board is revision F! That indicates to me that the board was defective when it was new and they have made 5 attempts since then to fix it! No recalls however. Now the motor is shot. I found out the motor from Australia is also inferior! So this 5 year 3 month old POS Maytag is going to the dump! We will shop for something made outside the US. No not a Samsung. I think there should be a class action suit against Maytag.

I recently bought a home that had a Maytag Neptune set. While they were newer than mine, I sold my Kenmore set, dirt cheap. Last night when I opened the washer door to take the load out, smoke billowed out. Im sick about this. There should be a recall on these washers!

On March 2011, I purchased a Maytag dishwasher model #MDB7749AWB1. The dishwasher worked excellent for 16 months. One morning, with dishes loaded and ready to go, the start button would not light up. The other buttons did light up but that did me no good, I need the start button. A few days later, none of the buttons would light up. I found a repair person who said it would cost over $200.00 to make repairs. I refuse to put another penny with no guarantee that this new part would work. I will never ever buy another Maytag appliance. The last inexpensive, unknown manufacturers dishwasher lasted me 13 years. Do not waste your money on this thing.

We bought a Bravos model in May 2010. Two years later, the machine started making noise during the final spin cycle. We finally called a repairman who came today and informed us it was a bearing in the outer drum. The cost for the part (the drum assembly) was $290, not to mention the cost for labor. Since we only got the original warranty, the service center at Maytag refused to help with the repair. We, as others who have had problems with Maytag, bought the washer because of Maytags reputation. This is why we have to buy extended service warranties. Companies make trash! What happened to the days when an appliance lasted longer than 10 years? Why cant we buy a good sturdy appliance without superficial bells and whistles? We have no idea if any other brand is better, but we will not buy another Maytag.

I bought a (Maytag brand) Whirlpool washer but it didnt clean clothes, so I had a repairman out. He ran it through their test and agreed that my clothes had lint, pet hair, and dirt on them, and said that was as good as it was going to get. No one called back from Whirlpool. I called them and a second repairman came out, but it was the same story. I got the same repairman back out again after several calls to Whirlpool and listened while he called in and answered questions from Whirlpool - Is she using HE laundry soap, etc. - the same things they asked me. I bought the machine because it was supposed to have one of the largest capacities available. I stood there while the repairman told them that the clothes hanging to dry were covered in lint, dirty, and extremely wrinkled because they twist into a big knot in the machine, among others. No one called back again, so I called them. The service representative told me that I was loading the machine wrong, I was not using the right soap, and that the report they got from the repairman stated that the machine was working as intended. I told them that I was standing there as the repairman told them that my laundry was not clean. They told me that it was not what their record stated. I thought washing machines were supposed to get laundry clean and get the smell of body odor out. They suggested that I use the bulky setting, so I asked them if I should have to use the bulky setting for a load of underwear. They said that the machine was working as intended, but I wanted to have someone else come back out. The appointment was scheduled, but then the repair company called me and asked if I was aware that I would have to pay for the service call. I explained that there must be some kind of mistake because it was a new machine. She told me that Whirlpool had been doing this for a while and they werent sending out repair techs anymore without notifying the customer, and that Whirlpool has been doing it as standard practice for some time now. I requested a written statement from Whirlpool about the incidents but I was refused.

I have enjoyed my microwave and it has lasted 10 years so far. The only problem I have had is the handle coming off but I clip it back on. Also I changed the bulb. The microwave is over the stove and matched the rest of my appliances. Basically, I would recommend Maytag for any appliances that a person would need to buy.

Maytag Bravos top load washing machine - This is the worst washing machine I have ever used. Like some of the other complaints it leaves lint on your clothing. It does not put enough water in the machine. The so called smart technology that senses your load does a terrible job. Your clothing is halfway out of the water, with dry spots, even after 10 minutes of agitation. I am constantly adding 3 to 5 gallons of water to my loads to get things in the water. And if I want to let thing soak for a while you have to unplug the machine, because after 10 minutes it will automatically drain the water out. 2 years of dissatisfaction. I cant wait for it to die. I should have come to this site first. Never buy a machine without an agitator!

Bought a new home in July of 2016 and the builder had included a Maytag Bravos XL washer and dryer. They are THE WORST performing appliances I have ever used! I will replace as soon as I have the means to do so. DO NOT PURCHASE the Maytag Bravos XL appliances. The engineers that designed them should be fired! The washing machine makes an incredibly loud noise (like an old starter grinding in a 50s car). Im told that this is normal for the machine. Does NOT clean well and leaves soap spots on dark clothes... leaves them on light clothes but I cannot see them. Whites come out dingy even with bleach. The tub is so deep that I have to use tongs to get out smaller items, I am 53 tall and have never had this issue before. Soap dispenser drawer wont stay closed during wash cycle. Clothes are so badly tangled during the wash cycle that it is hard to describe the wrinkled mess that has to go into the dryer.Dryer issues: Very loud. Very wobbly and unstable, and yes, it has been leveled 3 times. Bed linens have to be separated at least 3 times during the drying cycles because they twist and wad up into big, wet knots of cloth. Infuriating!!! Dry time is very long unless you wish to cook your clothes. So disappointed in this product. Total rubbish!!

I bought my refrigerator in May of 2012. Brand new from Home Depot. It is less than 3 years old. Now it is not working. I did not purchase an extended warranty. I never thought in less than 3 years my fridge would stop working. I called Maytag, first question from them was about warranty. So I knew I was screwed. So, basically for $300 they would come out and fix the problem. I only paid $800 for the fridge. I am lost as to why in 3 years my fridge is broke?? Makes no sense to me. So I paid a tech $100 to tell me what was wrong with it. The evaporator is leaking. It is leaking. So the evaporator is bad and I cannot fix myself. So for another $300 they would fix, so a total of $400 in an $800 fridge.I am pissed. I remember my parents having a fridge for over 25 years. Why does Maytag not take responsibility for their problem. The products we buy should last longer than 3 years. It is just a way for them to get us to buy another product. So needless to say, I am one pissed off customer. So let the emailing and letter writing begin.

I love my Maytag. It does a good job, however, it takes almost an hour to run one load. Also, if you have a heavy load, it doesn’t spin long enough so your clothes are dripping when you take them out.

The dishwasher is only one and a half years old and like many others are having trouble with the control panel. The model is MDB89495AWO which cost nearly $800. The dishwasher does not shutdown after an operating cycle. On contacting Maytag with the symptoms they advised that they have never heard of a similar problem. On reading the comments/experience of other Maytag owners I am undecided whether to scrap this unit and buy another make!

Bravos XL MCT model#MVWB835DW. Bought this new. After 2 weeks called Maytag. Washing machine did not work. I called off and on for 7 months to Maytag customer service. During this time they tried to do troubleshooting over the phone. Sent technician out. He said that there was problems with this model, that they were working on updates and would get back to me. 10 months after installation, technician came out. Washing machine worked, but still took 2 to 3 hours to wash one load of clothes. Started calling Maytag again. Washer now take 3 to 5 hours to wash load of clothes. You also have to do extra spin cycles (1 to 9 times) to get water out. A year later they send technician out. He tells me that this machine wasnt made to do loads larger than medium, that it cannot wash heavy items such as sweaters, sweatshirts, towels, blankets or comforters. That the normal cycle is not to be used. This is not a working function on this model. It is there because of regulations. Called back to Maytag. They said it was out of warranty and that there was nothing that they could do.

MDBH979SAM0 - Bought this dishwasher from Home Depot 2 years ago and have taken care of it, never abused it or anything. All of a sudden it just starts freaking out, once you start a cycle it will wash and then rewash and then keep going costing us money on electricity, water and wear and tear on the machine. Ive tried everything but it seems like its just stuck in start mode. The indicator lights on the panel flip out too, they will all blink randomly. So when I close the dishwasher and dont intend to start any cycles and it is off it will start up all on its own so Ive had to unplug it. Funny how I called to order a control panel part and its on back order... Very interesting how they are out of this part probably because everyones ordering it.

Maytag Centurian is a terrible product. I dont think the designers of this model have ever washed and dried a load of clothes. Washer problems: The lid (top loading) locks so user unable to determine if the correct amount of detergent is being used. There is an unlock button, but it takes quite a long time to unlock (maybe 15 seconds), then an even longer time (seems like a minute or 2 to restart). The machine is LOUD and at one point in the cycle BANGS. I actually returned the first as defective, but when the 2nd machine made the same noise, I was told, no, thats the way it is. It seems to take much longer to wash a load than my previous machine. The Power Wash tears my clothes. Even the regular wash puts holes in my thin tee shirts after a few washes. Really had to get spots out. I almost have to hand wash to get the spots out BEFORE putting in the machine. Dryer Problems: Takes 70 minutes or more to dry a normal load with a couple of towels. The cover to the lint catcher doesnt seem to be properly sealed. Lint particles get all over the top of my dryer. I bought this Washer/Dryer combo last year. Im annoyed every time I do laundry.

I purchased a Maytag model 4000 Front Loading washer in April 2010 and in May 2011, the tub bearings went out which is a $600 repair. Now in January of 2012, the tub bearings are going out again. Neither Lowes nor Maytag are willing to do anything to remedy the situation. Do not buy Maytag and do not buy from Lowes. Their major appliance buyer has to know about this and continues to retail a product not fit for its intended purpose.

We’ve had our Maytag washing machine for 29 years, and it’s still going strong! We’ve only had it repaired once in all those years. It’s a top loading washing machine. It has a suds saver, and a gentle cycle, too.The agitator’s in the middle of the barrel. Although it’s an old machine & not as energy efficient as the new ones are, we’re planning to keep this one for a while. Too bad newer machines are expensive and aren’t built to last!

I purchased this machine less than 1 month ago. Have had tech here twice - he cant find anything wrong with machine. As for large capacity it will hold a lot of clothing, but will not clean them. I have had to put less than a 1/4 of tub full of clothing (about 15 small items). Use high water level, extra rinse, then rinse and spin again to get the 2 tablespoons of HE soap off my clothing. Takes over 2.5 hours to wash about 15 items. I have called Maytag and they will not back their product. I purchased at Home Depot and they said they have to do what Maytag says. Sending another tech out in 2 more weeks. Takes more water, more electricity, and more time to wash clothes than ever before.

Purchased from Lowes October 2014, paid $680.00. Now needs $600.00 in repairs for new springs and basket rim according to a Maytag appliance repairman.Washer is leaking in the front left. Repairman thinks I need 4 new springs and a redesigned taller basket rim to keep the water from pouring out over it. Yes, it is 16 months old!! Ridiculous!

At first my dishwasher worked great and I have always been really good about rinsing my dishes before I put them in. Starting a few months back I noticed my dishes were coming out gritty then all of a sudden it started backing up into our sink.

I purchased this washer in Oct. of 2017. From the beginning, it has not cleaned clothing properly and leaves a white residue on clothing. To get the residue off, I must wash the clothing again or sometimes it will come off in the dryer. The water level is too low to efficiently clean. I thought I would save water getting this but not at the price of multiple washes... What good is that? Since there is no agitator the clothes just sit at the bottom and move back and forth as one big clump, with just a few inches of water. I am sorry Ive waited so long since I am now past the point of returning this piece of junk.

I purchased a new Maytag microwave from Lowes barely two years ago. The inner door frame is coming apart which makes the handle to open slack which means the microwave does not operate correctly because you have to open & close several times. I called Maytag. They said the one year warranty is over. Furthermore one of their authorize dealers want $200 for labor, parts is separate. I said I can purchase a new microwave for less which I intend to do but never MAYTAG again.

My Maytag washer (model number MVWC400XW3) worked well for 6 months. Suddenly, it started making terrible loud noises when spinning. Repairmen have come out 6 times, and I got second opinions. It was turned over to another repair company. Transmission has been replaced as well as the motor. I have been without a washer for 3 months. Repairmen would come out, replace a part, and leave; and the washer is never fixed. I asked the repairmen to stay for an entire cycle, but they act insulted and left, saying its fixed. When I tried to wash, everything went crazy. I unplugged the washer and plugged it back in to reset it. I turned the dial to spin, and the lights said the washer was sensing. The lights never moved off that. The washer sounded like its trying to wash, but theres a strong grinding noise. When does the repairman decide he cant fix it? My husband is insisting we go buy another washer. The washer was bought in September 2011, so its still in warranty. In addition, we bought a five-year warranty. The repairmen stay 15 minutes, plug in a new part, and leave. They dont come back for two weeks. Will we ever get this washer fixed or get a new one. How do we put pressure on Maytag to fix it or give us a new one?

I bought a new smart washer and dryer from Maytag in mid-2019. Beginning in the first few weeks the machine did not perform as expected--cut off in middle of cycle, door failed to unlock at end of a cycle, constant error messages that made no sense (power failure when power didnt fail, codes that arent defined in the owners manual). To make a long story short, the company that does their warranty repair, which has worked on the machine approximately 8 times, tells me there is nothing else they can do, the machine is a lemon. But their customer service department refuses to replace it. They say it must be repaired, yet again. But the parts are out of stock (which should be a pretty good indication that theres a problem with product quality). So I am to wait. How long? They dont know. Call again tomorrow.Do NOT buy a Maytag appliance. Customer service does not stand behind their products and the products are no longer up to the quality I had previously expected from Maytag. Additionally, telephone wait times on the customer experience line can exceed an hour and are customarily over 30 minutes. Never had an experience like this with any other major appliance customer service department.

You get what you pay for, you can go cheaper with no frills and watch how clothes wash, also run afresh through the washer as recommended. Also use the correct amount of detergent. Maytag isnt as good as it once was but it is the top of Whirlpools line of companies.

I have been very disappointed with the 2017 model of Maytag washer and dryer as the washer does not clean the clothes as it should. There is the inner part taken out with no agitator and I believe that is the reason that the clothes comes out not white or cleans as I am use to it being before with my other machines. I think they need to reinstall the agitator to clean the clothing thoroughly. The dryer takes longer to dry the clothing and it uses more hydro which cost a lot more monthly for us to have to pay out. I will never purchase another washer and dryer as this in the future.

I purchased the Maytag Bravos top load washer and the matching dryer at Home Depot back in 2009 after giving my son my very old Maytag washer and dryer that was running just fine. I liked the top load energy efficiency idea of the new Bravos and the large capacity of both the washer and dryer. Also, the Maytag name sold me, gave me confidence I was purchasing a quality product... WRONG. When it was delivered, there was damage to the dryer door, so a new one was ordered and mailed directly to me. Once it came in, I called to have someone come put it on. First issue, not a really big deal but disappointing.About one month into using the dryer, the top of it became so hot it could literally burn your hand. There was also an error message. I had purchased a one-year warranty, even though technically there is a manufacturers warranty on the product. A part had to be replaced in the panel. This happened twice. We then moved out of state for one year and the washer and dryer stayed in storage unused during that time.Fast forward to 2014 and the washer will not complete any cycle except the spin cycle. I keep getting an error message of OL which means overload. The machine is NOT overloaded. It literally takes me hours to get through one cycle of washing clothes. And they dont even come out clean. I called Maytag repair and they offered me a one-year warranty for $363.75 since the washer is having issues. They explained to me if its the control panel the cost alone for that is $383.00 not including labor. Also, the dryer take forever to dry. I have to run each load through a cycle twice to dry everything. So much for the energy efficiency of these machines. At this point, I am considering just buying another washer, something cheaper without all the fancy bells and whistles. I am terribly disappointed in Maytag.

We purchased a Maytag from Lowes about 3 years ago. The spin function quit working properly last Feb 19. We paid $350 to have parts replaced thinking it was a fluke and we would be set for a long time to come. Well, last week the same thing happened... not even a year later. Lowes doesnt care and Maytag doesnt care. They want you to spend more to get a warranty to get you to 5 years... well as far as I am concerned that is not good enough. An appliance should last 10-15 years. This Maytag was to replace a Whirlpool that caught all of our clothes in the agitator fins, so after a short period of dealing with that we paid out for a Maytag without an agitator. So in the span of 6 years... we had about $1,500 of dissatisfaction. I believe our repair guy said they the companies are one and the same. Selling junk ought to be illegal.

Bought a Maytag Bravo washer, suppose to be the best of its kind from Home Depot. Should of known I was in trouble when it took them over four months to deliver it. It lasted two years before the bearing went on the machine. Whirlpool/Maytag was of no help. Ironically, the machine Im using today is my old Maytag I bought 17 years ago. The repair cost for the new machine was about 50% of the cost of the machine purchase.

We purchased a new Maytag french door refrigerator and from day one had issues with the ice maker. After three replacements Maytag informed me that this was an inherent issues and no fix available. So we had a $2000+ refrigerator with a non-functioning ice maker. Our 20 year old Frigidaire continues to make ice with no issues. Then the control panel lights started blinking and evidently this is also a known problem and when I called Maytag to buy the part, they said SORRY we dont offer parts on our appliances over 6 years old. This is the worst piece of ** I have ever owned coupled with the lousiest customer service in the world. I will never buy another Maytag.

We purchased this Maytag washer. My wife liked it at first, but after a few months she kept complaining the wash stinks, and I can also say that. I complained to my wife about the smell of our wash, especially the wash towels. The wash was turning colors and some we threw away. My wife has been complaining about all this for months and years and said she will never buy another washer like this. Then about two years ago, she was having trouble with codes coming up. We called service, but didnt get any help, so I looked on internet and found the problem with the code. I took the washer apart and cleaned the tube out and the washer worked, but every now and then my wife needs to climb over washer and unplug, let sit, then replug back in and start it to get rid of code. My wife and I are very upset with this washer!

My brand new top of the line Maytag Bravo washing machine lid was broken and locked and would not open. I had clothes in there getting moldy. Three days in Pacific Sales trying to get help. The washer, of course, is under warranty (about 90 days). Finally a repairman came out from Appliance Doctor. He had no clue what he was doing. The company was rude. Then Maytag said High Tech was coming out yesterday, Monday, Dec 16, 2013 between 8 and noon. It never happened and when I called High Tech, he was rude and said it was not on his calendar.Maytag will not give my money back or a new machine or provide a competent repair company to fix it. I will be giving away the 1000.00 washing machine for someone else to fix and buying another brand. I would never buy Maytag anything after this experience. Please note, this is the first time I have ever complained to Consumer Affairs. Thank you for your time.

We purchased our Maytag 4000 series washer and dryer (Model: MHWE450) in December 2010 from Best Buy. For the first six months or so, we were very happy. We started to notice that the washer was getting a little louder by the month. I checked the level multiple times to be sure that wasnt the issue. Assuming it was just part of how the washer broke in, I just let it go - a bad move! Fourteen months after I purchased the set, the washer flooded all over the floor. I opened the washer and pieces of plastic were all over our clothes. After further inspection, the drain was completely full of the same plastic. I cleaned it all up only to find that the washer tub was so loose that it was banging side to side.I called Maytag to ask for help or suggestions. They basically told me that I was out of warranty and kind of out of luck. I responded that we do a total of four to five loads of clothes per week and that there was no reason that this commercial series washer should have failed after 14 months. They offered a one-time service plus extended service contract. Feeling that I had no choice, I spent almost $400 assuming that I had a fixed washer and a year extra warranty. I was told that someone would be out to look at the washer in three days. Finally, after me pressing and pressing, someone showed up a week later. He put a list together of all of the items that were needed to repair the washer.Two days later, Maytag service calls and says that the washer will be too expensive to repair and they would be giving me a reimbursement for buying a new one. They didnt have an exact amount yet. Two more days later, they finally called me with an offer of around $550 ($250 less than what I paid) based on their research of what I should be able to find one for and directed me to the website. One big catch though - it didnt include the $125 shipping charge. When I called to request for it to be paid as well, they declined with basically a “take it or leave” type of attitude. Not knowing what to do, I called every local appliance store until I found someone that had two in stock. When I went to look at them, I was told that both of the ones that they had were rebuilt because that model Maytag washer had a major issue with the bearing and basically needed to be replaced on all of them.Luckily, I was able to buy the washer and a five-year extended service contract for around $690. So in the end, I paid $799 for the new washer, $400 for a warranty, another $100 to replace the washer, and close to $100 in laundry mat costs for three weeks. I promised everyone that I spoke to with Maytag that I would write a review to share my story and thats why I wrote this. The repair plus warranty is a joke. I like this washer/dryer but will never buy another Maytag appliance again. Next time, I will buy extended service contract from the start.

On December 22, 2013 I purchased a Maytag front loading washer Model # MHWEE201YW00 from The Home Depot. On July 28 the bearing failed and greased my clothes and rendered the washer unusable. On August 1st I contacted the Maytag Customer Service Line; the wait for contact was approximately 20 minutes, not a very good answer time and unfortunately the best I would receive during this process. Despite the wait, I received good response and had a service call set up for Wednesday August 6th.On Wednesday August 6th, a service technician from Quaker City Appliances took a look at our washer and determined that the bearings had failed and that the entire drum assembly would need to be replaced. He stated that anytime the bearings fail this soon, it typically means that the bearings weren’t pressed properly or the drum wasn’t tightened enough and that he would order the parts as soon as he got back to the office.On Friday August 8th, a representative from Quaker City Appliances called and notified us that the part was no longer available and instructed my wife to call Whirlpool Customer Service and give them this number **, to coordinate a replacement washer. I called later that afternoon and spent over an hour waiting and was transferred between departments. The first representative was very cordial and professional; the second who I believe was from the Tech-line was anything but. In my career I have held responsibility for customer service and while there are many golden rules, one of the most important was never to tell the customer “I can’t”, well Cheyenne (I believe that was her name) couldn’t help me with anything and clearly told me so. She explained that my problem was referred to the Trade Partners and I needed to call back to Quaker City Appliances on Monday.On Monday August 11th, I called Quaker City Appliances, who promptly informed me that the matter was turned over to Whirlpool and I need to contact them as there was nothing else that could be done. Later that day I called back to customer service, again waiting between two representatives at least an hour. I was informed that my matter was with the Trade Partners and that I will need to wait one to two days for a phone call. A phone call that never came…..Yesterday August 14th, I contacted Whirlpool customer service, again waiting over twenty-five minutes for the first contact, and then was eventually handed over to the tech line and another wait. Eventually, I spoke to a very pleasant representative who gave me the Trade Partner number and transferred me, unfortunately I was disconnected. I called back and found out that the office closed at 5:00. Today I called the Trade Partner line (1-800-874-4698) at about 3:30 and after 40 minutes I have given up and decided to write this letter. All I want is a functioning washing machine.

MHW7100DW Maytag Washer Steam & YMED7100DW Maytag Dryer Steam. Both of them are easy to use. They hold lots of clothing as well as bedding and many different settings. They both do an excellent job. Brand and excellent reputation. Had my last Maytag washer & dryer over 25-years and had no problems with either. Thats why I bought Maytag again. Repairs are very costly when you have to pay technicians. Dont like poor quality construction or enamel chipping when you place items on them. Very easy to clean both of them. Practically no lint dust emitted into the room from the dryer. Had no problems with my previous washer & dryer. Thats why I purchased a full size Maytag washer and dryer again.

We have owned the dryer (Maytag Bravos) since Dec. 2010 and are now on our 4th service call. Upon the second delivery of the part that was ordered last week - we will be on the 5th service call. I finally asked Maytag if I could get a trade in since this dryer is obviously crap. They said they could only handle the problem at hand, which is the same problem over and over and over. The flywheel was left off all together. The pulley belt for the dryer pops off about every 4 to 6 months. Ridiculous. Its a crap dryer, dont buy one!

I purchased a Maytag Centennial MVWC360AW washing machine on July 11, 2013 at The Home Depot. I assumed that I was getting a good product based on my Moms old Maytag washer. This machine is the farthest thing from quality that I have ever experienced. My Mom would roll over in her grave if she knew how CHEAP Whirlpool has built---what is supposed to be a---Maytag! The machine worked fairly well, at first. Even though I didnt like the low water arrangement. I like clothes to be fully immersed in water! That went on for 2 years and 5 months, until NOW the led light goes to Rinse, but it wont agitate. Then the led light goes toSpin, but it wont spin! I called a local appliance repairman and he told me that the control is bad. They cost about $250.00. Its not worth repairing!! So, Im stuck with this piece of junk! Shame on Maytag/Whirlpool for building a PIECE OF JUNK!

Like all of the other reviews, I have had this microwave less than two years and it won’t run and reads “door open”. I am filing with the Better Business Bureau as the product advertises “partS” under 10 year under warranty when in reality it is one part with a VERY limited warranty. In order to determine if my issue was covered under warranty I would need to pay $189 not including parts in labor. I called several times and customer service indicated that they had never heard of this issue (which upon looking at this site seems hard to believe) and I would need to gamble the $189 to see if it was covered. Terrible product, terrible customer service.

Built a new house, bought new appliances for the kitchen. Like others, did all the research, wanted to buy American made. Wow, did we ever make a mistake. Refrigerator is just over 2 years old. It is worthless. Repairman, Maytag Certified, says that it appears to be internal problems and probably come from the factory that way. He suggested I contact Maytag directly and they should be able to make things right for me and my family.So, I called, sat on hold for 10-15 minutes, and was finally connected to a customer service employee. I explained all that I knew about the problem, she pulled the repairmans notes and the notes of the technician that had spoken with the repairman. After reviewing the file, she informed me that my 2-year-old refrigerator was out of warranty and there was nothing that could be done.What ever happened to American Made companies standing behind their product? I didnt spend $2000 on a refrigerator that would last me 2 years. I expected 7-10 years, AT LEAST! I expected a company with the name MAYTAG to show some shame for creating a piece of junk and charging a customer this much money for something they know is obviously flawed from the factory. Shame? No. Guilt? None whatsoever.Caution to those considering a Maytag product. Run away! Go find a more reputable company. Go find a company who views customer service and quality products as a priority. I didnt purchase the cheapest refrigerator on purpose. I paid extra for American made and what I thought was a quality product sold by a quality company. Reality has now set in.

I purchased 4 new Maytag appliances as part of a kitchen update. The dishwasher was the first to fail, less than a year after being installed. The control panel stopped working (random lights would come on, always different from the one being pressed, and frequently incompatible selections such as Rinse Only and Sanitize. PC Richards sent a repairman with a new part, no charge. A few weeks ago, it happened again. PC Richards says that replacement parts are only under warranty for 90 days, so now the repair is on me. I could pay or repair it myself or pay PC Richards to do it. Thank goodness I am handy, but I still have to pay for the part. Now I am reading that the MDB7749 series has a history of this problem. When is Maytag going to own up and issue free repairs? I certainly will never buy Maytag again, as both the range and the refrigerator also have common problems. Luckily, I paid for the 10-year service agreement on those appliances.

Ive only had my Maytag Bravos XL Washer for two years and I HATE it. It constantly gets off balance during the rinse and spin cycle. What should take 30 minutes takes triple the amount of time. My washer is in the basement and I constantly have to run up and down the steps to readjust the clothes in the washer. Ive started to just stand by the washer now during the rinse and spin cycle. What a waste of time. I would not recommend this washer to anyone. Also, it does an awful job of rinsing out the detergent and softener. All of my dark colored pants have detergent and softener residue on them after they come out of the washer. Ridiculous!

I have a Maytag refrigerator that is 7 years old. It works fine except it needs a new freezer door gasket. In trying to get the part so it can be repaired I discovered that they had chosen to discontinue production of this part. I can no longer get it anywhere. They were the most unhelpful customer service I have ever worked with. They refused to try to find a part for another model that may work. They refused to offer a discount on a replacement product. They even refused to give me a phone number to talk to management. I had always been a loyal customer to their brand prior to this but I will never again purchase a Whirlpool or Maytag product. I dont expect not to have an issue but I do expect the ability to be supported in obtaining a commonly replaced part for a major appliance that is less than 10 years old.

After only 2 years my microwave stopped working. Now I can purchase a new warranty which is just as much as a new microwave, have somebody come out and fix it, or pay a service charge which is just under $100 and does not include labor and parts. I figured out now why nobody calls the Maytag repairman. We cant afford it!

I wish I had read the reviews before selecting this Bravos XL washing machine. I bought these from Conns Appliance as they were on sale 750. Rounded figure... They were delivered today and the company was professional and set them up, I have spent the last 4 hours washing the same medium load of childrens clothes trying to get them clean. Ive even separated them into smaller loads and am now into the 5th hour of laundering this same load... Im returning them but its gonna cost me 15% restocking fee. If theres a class action please count me in. I thought because our Maytag Neptune lasted so long wed have a great outcome again with these, boy were we WRONG!

It is not worth the money. I paid $2500.00 for a Maytag refrigerator that I had for two months. Two service calls were made to Maytag as of 07/07/2014, the problem no ice and the refrigerator stays warm. The problem has not been resolve and Maytag refuses to replace the item.

We just replaced our 20-year-old washer and dryer for a new Maytag Bravos set. The Home Depot staff convinced us that top loading units were of good quality and reliable. We were fairly satisfied with our expensive purchase when our washer stopped spinning. We are just past our 1-year warranty of course so we called the service department. A young man in a beat-up pickup truck showed up and spent his time reading the manual that was hidden under the washer. His best guess was a $300 part plus a $100 fee for him to show up. So to repair a less than 2-year-old machine is $400. Im tempted to buy a different washer. It wont be a Maytag, unless you can convince me otherwise. I give you credit for great advertising! I was convinced that Maytag was a good name with limited repairs.

I have nothing but great reviews for my Maytag experience... In approx 1975 I purchased a Maytag W&D, Model MAH4000 MDE4000, when their advertisement was portraying Maytag repairmen as the loneliest repairmen. Maytag was so dependable that the repairman was NOT needed...and it was true... That Maytag W&D set lasted til approx 1998 when it was upgraded to the Maytag Neptune MAH4000 series... Had a minor problem with mold in the washer, but Sears and Maytag replaced the seal and made another modification... We also dried the seal at the end of the washing day and left the door slightly ajar between uses... Have not again had that problem.I have since given the Neptune set to my daughter and the washer and dryer are still in operation, WORKING SUPERBLY I might add... So I am searching for a good quality Model MAH4000 and MDE4000 to replace my current much older, yet functional Whirlpool... It may need some repairs and about a year ago, I spent $173 to replace the Pump which was clogged by a sock inadvertently stuffed around the top of the drum when too many items were pushed in at one time. I prefer not to throw additional money at this machine! So, if you know of a Quality pre-owned Maytag Neptune washer and dryer in the Lexington KY area, please contact me...

Maytag MHWE450 washer - Purchased this front load washer/Dryer and pedestals 12-1-2011. The bearings are so loud when it spins that you cant hear anything. You have to replace the whole tub to fix it with no directions anywhere on how to do it. I had a Maytag top load washer for 15 years before this. They worked perfectly when I sold them. I thought these would be a great purchase for a lot longer than 2 years.

I installed a new Maytag Wall Oven Microwave Combo 18 months ago. I had not used the microwave in over a week. Last night, we heard a loud pop and realized the beauty glass front on the microwave had shattered. No one had closed the door too hard, in fact, we had not used it. I see where others have had this problem.

I am replacing my second Maytag Bravos washing machine. My first had heavy use and I rationalized that the 5 year life span was due to the heavy use. The one that I am replacing now is only 3 years old and has only done laundry for one 67 year old woman. It suddenly needed two parts with a repair bill that was going to be over $600.00. I decided it was in my best interest to spend a couple hundred more and replace it. I will not be buy Maytag again. The appliance company that I have bought most of my appliances from recommends Speed Queen which ironically also has a full 10 year warranty on all parts and labor.

I am extremely dissatisfied with the Maytag Gas stove and oven. The setting are too high and you cannot simmer something, it burns. I tried the oven cleaner and my oven is still dirty. The burner knobs do not have a click feature. I came home to a house filled with gas. I was not using the top burners, so I must have brushed up against the burner knob while using the oven. I was only gone an hour, imagine if I had been gone longer and walked in the door and created a spark on the rug.

I got a new washer and dryer for my ex wife and son last August. Its October and the agitator broke off. She is not abusive to things and just the two of them dont produce much laundry. This was just poorly built. Maytag should be ashamed to have built such a poor product. I thought GE had the worst appliances, but Maytag must have hired their engineers. I have pictures and it has 10 year warranty right on the lid, lol. Should be 10 months,

We purchased a Maytag Gemini gas range last year in April and the extended warranty. The ovens have not worked correctly since we bought it. I never do this type of thing, however, I am just disgusted! I am going to exercise my right as a consumer to express my customer dissatisfaction and share using the social network. I dislike Maytag and even dislike A&E factory service more! I have never experienced such bad service on a new appliance. What is even more concerning and the reason I am posting this warning is there appears to be no recourse! I googled search both companies and the first things that came up were complaint pages. How sad! Buyer beware! If you buy a new appliance, research the warranty provider. It appears that Maytag has laid off the Maytag repairman and went to a lost cost unskilled service provider! A&E repairman has no idea how to fix the oven. He replaced the part. 4 weeks later, came out and walked in the house and did not even look at anything and ordered the same part again. He told us he would be back the following Friday. He did not schedule an appointment. I called on Thursday before he was due to show on Friday and A&E told me I had no appointment scheduled. They told me to inspect the parts that were shipped. I told them I would not even know what I was looking at! They told me the repairman would be back out between 1-5PM on Friday. No one showed. At 2PM, I called and A&E said the repairman must be on his way because he did not call and say he wasnt coming. But again, he did not show! I made no less than 6 calls to A&E and Maytag after that! A&E would not escalate the situation to a supervisor and on call number 6, when I finally got to an advocate, they told me to call Maytag! I have taken 4 days off as vacation to be home for the repairs and this last day was the final straw. When I researched escalating paths for both companies on Google, the first thing that came up was whole pages dedicated to complaints for both companies!

Washer sounds like gearing is broken, is noisy during operation, various combinations of options dont work, appearance of only one agitation cycle combination on washer, just many settings but all with the same response; dryer does not timely dry clothes, all settings default to the same palpable heat temperature; clothes take much longer to dry in new dryer than they did in old Maytag. Newer Maytag set appears to be secondhand garbage sold as new by Menards. Company unresponsive to complaints.

Maytag WFW7590FW & YWED75HEFW 24 Compact Washer and Dryer: These 2 machines are a lemon and the extended warranty plan was completely disappointed. Both needs maintenance before the 1 year warranty ends. The washer was the worst between the pair. The washer cannot spin the laundry dry. The Home Depot extended warranty plan was not the cost. It takes 2 business day for the service call to call us back. Then a schedule date was 2 days later. The service person complained about not getting authorization to do the work without charging us. He did even showed up for the 3rd call. He did nothing to resolve the issue and said the diagnostics showed there was a load issue, which was not true. A very light load still didnt spin dry. The washer not spinning clothing dry issue has been more than 1 month and is still not resolved. The repair person Dean didnt even re-schedule another date after not showing up today. There is a 90 day policy that we cant request for another repair person to attend to the issue. The dryer also made excessive noise which was caused by a broken attachment that established the drum.

I purchased a stainless steel (freezer bottom) Maytag refrigerator Model # MFI2670XEM0 in Oct 2012. Since then its been a nightmare. The repairman has been out four times, once being a week after I purchased it. It leaked and ruined my kitchen floor. Call Maytag, they didnt want to hear about it. As of this moment, I have three more things broken on the unit. My ice maker literally takes 3 days to make ice, the alarm on the door is broken, and the plastic crisper cracked and now will not stay in. Called Maytag again and they stated that they will not replace the item with one of equal value. They just keep repairing it. I will NEVER EVER buy another Maytag product again. I spent $1700 on this product and had faith in the Maytag product. That will never happen again. Shame on Maytag for not standing behind their products.

Duck bill valve for defrost water from freezer malfunctions, water flows into freezer freezes, then eventually overflows onto floor. Huge problem for folks with wood floors. Also a slip/fall danger especially for the elderly. When the repair line is contacted, they deny the problem and say you are the only one. But if you do your research, you find there are hundreds of complaints and in November 2013 they issue a service bulletin, but its internal, not meant for consumers to find out. So if you have this problem, go to the Consumer Product Safety Commission and fill out a complaint. Maybe then something may come of it.

I purchased the Maytag Bravo Series in August 2010. Two weeks ago, I had to replace the idler pulley on the dryer which was no easy task. Now today I was washing a load of clothes only to walk into my utility room and find it flooded. This didnt even start out as a small leak so at least you would have a warning. On the spin cycle, the washer is making a clanging sound. These were not cheap models. I paid $1600 for the set. I will never buy another Maytag product especially after reading all the complaints that people have had about this series. Why hasnt something been done to protect the consumer? I did not purchase the extended warranty as I thought Maytag sold a good product. I owned another set of Maytags that were almost 30 years old when we got rid of them and did minimal repairs over the years. We are only a household of 3. It is not like these appliances are overloaded or abused. Its very disheartening. In this economy, most dont have money to just throw away and that is what I feel like I did!

Purchased a Maytag Bravos washing machine. DO NOT BUY THIS MACHINE. Disaster as the cycling is hit and miss. The clothes can take 4 hours or more to wash a load. And even then the clothes may still be soaking wet. Grandmas old wringer washer was better. DO NOT BUY MAYTAG. DO NOT BUY MAYTAG BRAVOS.

Purchase this machine Bravo XL Top Load Washer in Dec of 2016, noticed right away every load of dark clothes comes out of the washer with a scummy lint residue on them, some of the clothes are not completely wet when you take them out of the machine. Have talked to Maytag and tried their suggestions that did not work. Seems like a canned speech reading some of the other reviews. I am just at upset with the appliance store that we purchased this from after their sales pitch how these are the best machines made, made in Ohio, great company etc..etc.. Just one run around after another.

The only reason I am giving 2 stars is because I didnt actually spend my hard earned money buying these machines, they came with our house purchase. At first I was excited to have a good quality washer/dryer... Now I understand why the previous owners left them behind. My complaints are like most of the others on here - takes way too long to do a load because of the stupid water sensor, it doesnt wash loads evenly so everything on top hardly gets wet and washed properly, lint all over our clothes, powder residue left behind even though I set it to 2 rinses, a lot of settings but missing useful ones like quick wash... just all around disappointing. At least one good thing has come out of this and we will not be buying Maytag for our new laundry room. Saying that I have also read so many bad/worrying reviews about Samsung and LG - cant any company make good, reliable, lasting products and stand behind a warranty anymore?!

I am renting to own a Maytag refrigerator and it is leaking water on my floor. Runt my floor already - had to replace the floor once. Sent it back to the place where I got it for them to fix it. Paying insurance by the way that isnt worth a crap either cause they wanting to tell me that I left it open at some point or the lights was off at some point. Anyway to make a long story short they gave me the run around and didnt want to fix it. But how do you fight big companies? This was a rental company by the way rent to own so now I have 4 payments left out of 24 at 180.00 each and they still dont want to fix it. I dont know who to be madder at - the rental company or Maytag from selling this piece of junk. But by me renting to own it if any problems occurred they were suppose to fix it. Youre already paying twice the amount to get one cause of credit issues. But thats no reason to double screw someone or should I say triple cause you getting doubled the rental company alone. They need to recall this refrigerator. It has been a lot of complaint and they want to tell you to go behind the refrigerator unstop a line. Well I didnt buy this refrigerator to have to work on pulling it out from the wall every two days to do this procedure. This is crazy. Any one out there looking to buy a refrigerator my advice to you would be do your research and stay away from rental places whatever you do because you will pay twice the amount and they wont stand behind their promise either to fix it as long as you renting from them! And stay away from Maytag!!!

OK, Im at wits end. I bought a very expensive Maytag Gemini range four years ago. Since then, I have replaced 10 burner valves. There are only five of them. They have each been replaced twice, and tonight yet another has broken. This time it is broken in the ON position, which means I cant have the range on without that burner on. It means unplugging it when not in use and lighting the burner with a match when I re-plug the stove, until I get it fixed. I had just replaced valve number 10 on Tuesday, and had a fully working range for only 5 days. These valves are under warranty but the labor is not, and it is always close to $200 to have someone come out to replace them. I cant afford a new stove and I cant afford to keep having these defective valves replace.

I spoke to Destiny today at the Resolution Center, she knew one phrase, its a low usage washer. I would reply, 3 inches of water in a drum does not wash my familys clothes. Every load is covered in white soap specks, whether powder, liquid or pods are used. Again, Id hear, its a lower usage washer. Ok, I got it.The machine has been cleaned with Affresh.This washer cannot clean a single shirt let alone a full load of wash. Maytag (actually made by Whirlpool) should be ashamed to produce such a shoddy product and expect to the consumer to keep paying for repairs. From reading the reviews on a couple of websites, consumers have to keep repairing this washer time and time again. Destiny told me she would send a technician out at my expense. The machine will be in the landfill on Saturday. Never again Maytag/Whirlpool.

Purchased Maytag Bravos Washer in 2013. Used a little over a year and had to put it in storage for 2 years. Biggest piece of junk Ive ever had. Ive had cheap washers that lasted more than 20 years! Repairman said all diagnostics read normal. I put a very small load in to show him the water was not even wetting the clothes and only swishing them around a little. The shirt on top never got wet and was still in its same position when it went into the final spin. He said this is normal. He recommended I dump the machine and find an old NON Maytag model with the tall agitator!!! Ive tried using all the settings combinations; and the water level never gets all the clothes wet and clothes do not get clean. Will NEVER buy a Maytag product again.

We bought our set when they first came out at Home Depot. We gave a pretty penny for the set. The first complaint was soon after I got them home; the washer gets the clothes so tangled up its hard to get them out sometimes. The 2nd complaint is, for a couple months now, the UL light comes on and beeps. I have to open the lid, close it and it starts that part of the cycle over and it usually does 4 to 5 times before it actually spins and finishes. I put it in the shop; they said they cant find out whats wrong with it. They said the leveling rods are still new looking. I was like, I know its still a newer set. Its money for nothing. I called Maytag. They want to charge me over a $100 just to come out! Rip off! Do not buy this set. Beware! Im still having problems. I will not buy a new Whirlpool set because they bought Maytag out and I will not buy a new Maytag set ever again!

Maytag Bravos Top Loader Model #MVWB400V90 washing machine went out and was showing code F1 code. I looked in the book and it said call service. So, I called Maytag who provided a repair number for the local authorized dealer appliance doctor. I called them 2 weeks later and the tech said, Before I do anything, you have a common problem I’ve been seeing with the motherboard in these machines. You should contact Maytag, and charged me a $100.00 service call fee. Then when I called the Maytag line, 1-800 253-1301, the first lady says I have 2 options: purchasing a $315.00 program plus which would send a tech, cover the part and 1 year warranty or get the number for an authorized repair place. But after hearing the first option, I didnt like either. She proceeded to tell me I could no longer have option 1 because I called a tech out. What?! Where do you think I got the number from, hello?! Then after I asked for a supervisor or manager, they put someone on the line who claimed to be the last and final authority (Robin) that I could speak to. When I asked does she have a boss, she said doesnt everybody? I said after several condescending comments by her. I am being treated like I am not the person who just spent 700 plus dollars and after only 3 years, my washing machine is out and you are treating me like I am the bad guy. I asked for a complaint line or email address to voice my concern but again Robin stated the buck stopped with her; what?! Is this the Maytag my family would own 20 plus years later going strong or a new version who doesnt care after you purchase their washer if it lasts or not? To ask me to spend 600 plus in repairs after you tried to offer me 300 plus in a program is ridiculous and I will never ever buy a Maytag because of this response plus treatment. I will have to buy a whole new washer after only 3 years but I am going to tell the entire world to avoid Maytag if they want a washer to last without any type of resolution beyond doing it yourself.

We purchased the Maytag Atlantis used (4 years old); it looked like new. When I opened the lid, I noticed a terrible smell like some left the clothes in the washer for days. I used white vinegar, baking soda, bleach, anything to try and get rid of the smell. Nothing worked. Finally, my husband took out the agitator and then the drum. Inside and around the drum was lint from all the years of washing clothes. He scraped it all off and bleached it and put it back together and it was okay for a while. It now smells again and I am afraid we will have to keep doing this or our clothes will always smell. I also leave the lid open after a wash so Im not attacked by the smell when we open it. I also had the Maytag Neptune front loader years ago, and the water pooled by the gasket on the door. That smelled too! We will be redoing our laundry area soon and will be shopping for a new washer and dryer. It will not be a Maytag!

I purchased a Maytag Centennial washer and dryer on February 4th. It was delivered on the 11th. I am dissatisfied with the performance of the washer. I use the same amount of detergent and fabric softener as I did for my 15-year old Maytag washer, but the wash is not as soft as with the old machine. Also, the wash when finished appears to be a lot wetter. What is wrong? What else can I do?

My front load Kenmore just fell apart. I guess Im lucky I have had it for 8 years and now its broke. I could fix it but thought it would be better to get a new one. I looked at all the reviews for front load washer and could not find one that had positive reviews. So I went with a top load. After reading all the complaints I might have made a mistake, but its too late now as it was delivered yesterday and now doing the clean cycle. Oh my…what junk they all produce now - a true throwaway society. My refrigerator is still working after 24 years what a gem of a product. Happy days.

Consumers be aware! Anyone who’s considering purchasing a Maytag Appliance I would highly suggest reconsidering! I bought a $2000+ Maytag fridge Model # MFT2776FEZ00 in March of 2017 and have had numerous repair calls on it: Several for ice maker not make ice, ice freezing in the bucket into 1 big CHUNK, water running down front of door on the inside and outside, to not working at all and ice maker needing to be replaced. Several calls for fridge not properly cooling (temperature was set at 37 degrees F but the temperature in the fridge is 55 degrees F - per 2 thermometers), food is spoiling. The back inside of “Temp Controlled Pantry” is freezing everything and whole back wall behind the drawer is frozen with 1-2” of frost and ice. Defroster is not working and again parts being ordered to repair an obvious issue with this model.I contacted Maytag and their response was “sorry, we can document the problem.” They will do nothing more! These Appliance companies are ripping off the consumers! Everyone passes the buck! Repairman says, contact the Appliance store you purchased it from, Appliance store says, contact Maytag, Maytag says it’s the repair companys issue.

Do not buy a Maytag dishwasher with model # MDBH969AWB1. I bought this dishwasher last Dec. 2010. I could not use it for 2 weeks, because the door would not shut. The repair man came & fixed the door. Then when I actually got to use it and after it finished running the cycle, the tub was dripping with water all over--top, sides, door, bottom. I had to dry the dishes on the top rack, and I had to leave the door open for days in order for the inside to eventually get dry. The first thing I noticed about this dishwasher when it was installed was that it was smaller than my other dishwasher. I hate the design because of the way they have made the racks plus because it is smaller--it holds less dishes than my old one did. I could actually get almost twice as many dishes in my old one than I can with this one. Do they not think of asking the consumer about what they want in a dishwasher instead of going ahead and making something that is not functional?I am so frustrated with this thing; it has brought me to tears. I just today went to Sears and looked at their Kenmore dishwasher. It is designed more like my old one than any of the other makes out today. I wish I had checked this out, before I bought this Maytag. Weve always heard how Maytag is at the top of the line with no problems, right? Dont believe it. I will never buy another one. Whoever is designing these dishwashers need to go back to 1990 and take a look at how it was designed and then go back to making them like that. I loved my older dishwasher, and I wish I had never let them take it away. I wish I had taken the money I spent on this ridiculous Maytag and had my old one fixed no matter what the cost. I made a terrible mistake.If you have an older dishwasher and it has given you good service for years, I suggest you have it fixed and keep it, because you will not like the performance of what they are selling today. It does not matter what brand you buy, they are all designed the same. Just take a look and compare them. But if you buy, please check out the Kenmore. I dont know if the performance is better, but the racks are better designed. My old dishwasher was a Hotpoint. It was the cheapest one on the market, and it gave me the most wonderful service ever. The dishes were always very clean, the heating element was fantastic, and it always dried the dishes completely. I cant believe they would make a product like they do today and sell them for what they do. The heating element in them today is not as good or strong as what they used to make. That is why the dishes wont dry properly. You get way less than what you pay for. Thinking a new dishwasher is the way to go, think again. Please, if at all possible, keep your old one and have it fixed over & over again. I hate this dishwasher. What a joke on the unsuspecting buyer.

I purchased a Maytag dishwasher Model # MDB4949SDE1 from Home Depot April 30th 2015. This dishwasher does not clean the dishes no matter what cycle you use. After 4 hours and 29 minutes I open the dishwasher to find residue on my so-called clean dishes. Every time I use it I have to re-wash or rinse the dishes by hand before I can put them away.I have spoken with Maytag on several occasions concerning this matter. I have used every detergent on the market. Maytag says you have to use jetdry, and liquid detergent which I did and it made no difference. The latest suggestion was that the water from my water heater was not hot enough which is set on 140 degrees. The customer service rep. ask me how far the water heater is from the dishwasher and I replied approximately 14 foot. She suggested I turn the faucet to my sink on before I turn the dishwasher on so that the hot water is present as soon as I turn it on. This also did not work. They sent a kid out today that turn the dishwasher on for five minutes empty and said well everything seems to be working properly. I dont know what to tell you, yet there is soap residue in the bottom of the dishwasher right now. Do not purchase this dishwasher. It does not clean the dishes. It just uses power and water.

We purchased our Maytag through Sears. We wanted a very basic machine, and thats what we found at Sears, yay! Fast forward eight years and it suddenly quit agitating. We tried fixing it ourselves by replacing a plastic gear part, which, later on our appliance technician said was totally logical, but it still wouldnt work. We got our appliance repairman out here and he took it into the shop and fixed the problem, which turned out to be part of the motor or something like that. The thing that bothers me the most is that he asked if we had bought a refurbished washer, but we hadnt, it was brand new. He gave us a part that was swapped out that wasnt made for the machine and also said the safety guard for the cord was missing. This keeps it from pulling out of the machine in case it gets jerked. I feel deceived and just wanted to vent because there really isnt anything I can do about it now. Buyer beware, yes, but I know we have to be our own technician sleuths to be sure were getting what we paid for?

I purchased my first Maytag dishwasher and it was recalled as being a fire hazard. I was offered to have it repaired or pay for an upgrade (approximately $200). I chose to pay and upgrade because I dont want a fire hazard in my home. After my paid replacement, I received a recall on the new dishwasher regarding the same issue (different model) and I chose once again to pay and upgrade (thinking that if I spent $700, I wouldnt have a problem). In less than two months of installation, the dishwasher died in the middle of a cycle. Filled with water, I bailed it out and called Maytag. I told them that I wanted a new one and they told me that I was past the replacement period. They sent a service man out and he stated that it was a problem with model # MDB7709AWB2 and serial # F03002958. He said that it was easy to fix and said he had done it several times. So now, within less than 1 month before my warranty is expired, the dishwasher did the same thing--it died in the middle of the cycle and wont turn on. I called Maytag and they told me that they would send out a third party repair company (JD Appliance) but I would have to wait for four days. I contacted Maytag and said that I was concerned about the dishwasher breaking down again for the same problem (bi metal unit blew). This is the second time it happened. Jeremy, the repair man, said that the first replacement was not installed properly and they should have replaced the entire unit. He stated that it was a common problem with that model, as did the first repairman in Dec 2010. When I spoke to a supervisor named Kia at 800-344-1274, she stated that they had no known issues with this model. I said that it was not what the repairman told me as well as the Maytag dispatcher. They both said that the heat sensor (Bi Metal Thermal Unit Part No. W10258275) goes up and has to be replaced because it is overly sensitive. If you are out of warranty, it costs around $200 to have it fixed. I told Kia and she said that it was not documented in her file, therefore, it never happened. I want to know my consumer rights to address this issue. I have paid for (on 3 occasions) a new dishwasher and have continuous issues that cost me money. I want an assurance like an extended warranty, free of charge, for the dishwasher that has already been repaired twice for the same exact problem. I have the original part that was improperly replaced to prove that it wasnt replaced to specifications, therefore, blowing it again. I was told by Kia that Maytag does not compensate or replace their products unless deemed not repairable by the technician. It doesnt matter how many time the same problem occurs. I would appreciate your attention to this matter.

I purchased a Maytag Bravos XL washing machine in December 2019. The machine started badly malfunctioning in November 2020. By the time I called for service, they told me the 12-month warranty had expired and I needed a new control board put in for $529! I called Maytag and they agreed to replace the board free of charge, but I had to pay $120 for the service call. They replaced the board, and the new board is faulty. The machine will not fill with water, it wont lock, and now it wont even start. This machine is a LEMON!Now they are saying the soonest they can get a tech out is 1/29/21. Meanwhile, I have a mountain of laundry piling up in my laundry room because I havent had a working washing machine for almost a month. I called to complain and demanded either a refund or a new machine--they will do neither. I used to buy Maytag because of the name, dependability, and customer service. No wonder they were bought by Whirlpool. I WILL NEVER BUY MAYTAG OR WHIRLPOOL AGAIN. I should have looked at all the 1-star ratings online. BUYER BEWARE!

We have had the same problem as everyone else. We have the freezer on the bottom model. It started when the fridge was less than a year old, with water on the floor and ice buildup on the bottom of the freezer. Since then we have needed to have same repairman come at least 4 times because the top part suddenly gets very warm, food spoils, and water accumulates under the produce drawers. Our repairman has told us that newer models have improved design, but that doesnt help us. This fridge is now about 3 years old, bought it at Home Depot. This is unacceptable.

When my house burned in 1995 I purchased all Maytag appliances when we rebuilt because I had good performance from them up to then. My washer and dryer even made it through the fire and are still going now 14 years after the fire. They are 34 years old. The other appliances I purchased were a chest freezer, dishwasher, stove, and, a refrigerator totaling around $2,000, a pretty sum in 95. I have nothing but good to say about the freezer and the dishwasher, however, the refrigerator and stove stick me in the side every time I look at them. I purchased a smaller refrigerator than I had planned because I was PROMISED that the refrigerator was designed to hold the milk in the door. The first thing that happened when I opened my brand new refrigerator was the shelf holder broke and the milk fell to the floor making an awful mess. They ordered the shelf holder assuring me it was a fluke and sent me on my unhappy way. After I got the part I installed it and crack-smash-pow-swoosh! It happened again! I called the store I purchased it from and they said they ordered extras so to come in and get them, that I had probably installed it wrong. Went like this and I finally told him like I told him at first I do no want this refrigerator! You said and the pamphlet says it is capable of holding a gallon of milk in the door. It does not. It cant even hold catsup bottles without breaking. Thats when he told me that yes, they were having an issue with this refrigerators door shelves. He then gave me the rest of the shelf ends he had and said after that they were gone, they had discontinued them. Also said I was past the days to trade my refrigerator. I told him that was because he kept stalling me, ordering parts. LEMONS AND LIES. Now the refrigerator sits in my laundry room, freezes food in either section on its own whim, and the shelves are held on with DUCT TAPE. I have multiple correspondence with the company but gave up as I was seriously hurt in a vehicle accident and had to put my energies to surgeries and healing. And dont get me started about the stove. I will not be buying Maytag anymore.

We are a family of three. We purchased our Washer and Dryer New, November 2011 at Lowes, in Lindale TX. I am disabled. I have had several spine surgeries and getting ready for another. I was injured at work and it left me crippled. I do not receive any benefits from my County Employer. My wife is a schoolteacher. We live on a limited income after my accident. We purchased this set with utmost confidence, our last set was twenty years old. We updated due to water, electric, and the environment. Our Maytags we had were still usable, it was just time for their retirement. They were hand me downs washer and dryer set. Truly! I dont know how old they were. When our washer started having troubles, it was making a horrible noise. We called Hughes Appliance. Theyre an authorized Maytag Repair Service Warranty Center. They sent Mark out we used them before. He stated the motor was not loctited from the factory. It worked its way loose almost coming completely off. This cost me a $85 service call. Mark also stated that the Tub Bearings were going out because off this. He called Maytag Customer Service and Dealer Warranty Service, said they wouldnt pay for the repairs or even the Service call for their factorys snotty WorkmanShip. I tried calling myself and got absolutely nowhere. I was polite, courteous and nice and they still Said, Sorry, We Know its less than three years old but thats the way it is. Sorry Sir! Have Nice Day! Its going to cost $389 to replace the tub bearings in top load washer. The washer only cost about 750 less than three years ago. Its the most expensive clothes washer Ive ever owned. One thing! If they dont make things right, I promise I will never own a Maytag again! And when I am in a store and see someone looking at their product I will make a point to tell them my situation and about my Maytag Washer. One thing is certain I can make sure young customer dont buy the wrong appliances while I sit patiently in my wheelchair waiting on my wife. Thanks Maytag! Its not What You Did For Me! Its What I Can Do For You!

We purchased a Maytag Centennial line washer (Model # MVWC400XW0) and paid a little more hoping that it will last longer than a normal washer. After just 14 months, the washer breaks and we are forced to buy an extended warranty from Maytag for $300. The warranty price seemed a little high; however, the only other option was to buy a new washer. The repair guys showed and said it should be fixed.After just three weeks, the washer broke again with the exact same symptom. Since I had the extended warranty, I called in another ticket. A different repair guy showed up and he said the first guy messed up. He said the guy misread the diagnostic code and didnt even put in the part that he said he replaced. The repair guy checked with Maytag and they told him it was no longer cost effective to fix our washer. Really? They overcharged for the warranty and wont even repair it when it breaks. The only reason I can think Maytag would do this is that they know the washers are junk.

A lot of the reviews contain complaints about the Bravos XL MCT top load washer. We purchased one in December, 2015, and so far have not had any problems. We had a 3 yr old Whirlpool side loading washer that we just gave away, as it never got enough water to even dampen a comforter or quilt. This machine works very well, in spite of lower level of water. I was pleasantly surprised when I could see the water level with the first load! The controls are not as intuitive as other machines; e.g. spin only requires you to select Rinse/Spin cycle, and THEN turn OFF extra rinse. Perhaps the proper way is to have a Spin-Only cycle, and then tell the user to click the extra rinse ON. We do probably 1 load a day. Water bill has not been significantly higher than when we had the Whirlpool that hardly used any water. Today, though, a heavy quilt (it WAS distributed evenly around the impeller) was put on Bedding so the water level would be a bit higher to ensure the entire quilt was wet. Fine so far. However, during the Spin Cycle, the unbalance became so violent that the washer stopped for a few seconds and then went BACK to the Rinse cycle. It did this several times before we realized that the time remaining had not gone down in over 30 minutes. My guess was that the sensor believed that maybe some additional water with another Rinse cycle MIGHT even out the load. It didnt. I finally stopped the machine, redistributed the quilt and then ran the Rinse/Spin cycle, choosing NOT to do the extra rinse. All came out fine. There was NOTHING in the manual indicating that this might be needed, except for the instructions to Spin only. If I have any other problems, I will send here.

Washer Bravo MVWX655DW0 - Maytag has shipped the wrong part twice, sent me the right part which is faulty and the 4th one arrived today. I have not had a washer since 9-16 October 9, 2017. I am writing to tell you about my experience that Ive had with Maytag over the last 30 days. I have owned several Maytag and Amana appliances in the past; along with owning several currently. Over the years, weve had a wonderful experience owning these appliances however the last 30 days is one that has been unbelievable. On September 18 on a Monday early in the morning I called Maytag service line. I spoke to a young lady who had difficulties finding me in the system and did not know how to make an appointment to have a Maytag repairman come to my house to look at my washer. I did not take down her name as I thought and trusted that the company was acting on my behalf and would take care of me.I spent several minutes explaining to her that I did not live in Indiana that I lived in Iowa and that I would need a repairman who is close to my hometown. She continued to give me phone numbers with area code 407 in Indiana and then kept repeating some type of a ZIP Code 49 something for Indiana. I explained to her four different times that the zip codes in Iowa start with a five and the area code would be a 515 number in the area she was looking at. She finally gave me two phone numbers, one that did not work. I asked for a repairperson out of Jefferson. She told me Cranston Repair and gave me the phone number. She told me to call him. I told her that I would go with the Cranston repair since Jefferson with my hometown and it was close to where I lived.I then asked her if she would make the appointment. She told me she didnt know how to make the appointment and she kept messing up with the system. Not sure if it was her first day or not but that was fine so I said “never mind I will set the appointment up myself. I then asked her to double-check to see if our new Maytag refrigerator that we just purchased was registered. She told me she did not see it but all I needed to do was call back the next day with the model and serial number and anybody I spoke to on the phone could go ahead and get that registered. I thought I had registered online; I only wanted to double-check but she didnt see it so I assumed I did something wrong and then would make the call back the next day.I called Cranston repair and scheduled an appointment with the repairperson for the next day Tuesday, September 19. Repairman came the next day on time, looked at the washer and found that the transmission had gone out. I had purchased the washer just shy of two years ago. The repairman said that he would have to order the part and would let me know how long it would take and would return to fix the washing machine. He called from my house and was told that the part was on backorder until October 5. After the repairman left the house I decided to call Maytag back and express my disappointment in the product as Maytag says they stand behind their products and the fact that it was not even two years old and that a transmission would go out. The individual I spoke to this time, Antcwaniqua? Not sure about spelling, listened to my story. She also told me the part the repairman ordered was not correct.I needed part W1 1132267. She said that was a substitute part for the correct part that I needed which was W11035204. I told her that the part number ending in 204 we were told was on backorder until October 5. She said no, the part may show that in the system for repairmen but Maytag can locate the part in a warehouse, it would be shipped in 3 to 5 days. I told her that he had called a place in Davenport, Iowa. What she would do because of all the issues I was having was she would go ahead and ship the part out to me at no cost in 3 to 5 days.I wasnt sure about that warehouse thing. It didnt sound convincing but at that point I had to go along with it. What was shipped out to me was the substitute part W1 113-2267. At this point she told me that I would have to pay to have the part put in; I agreed to that on I want a new washer or I want my washer repaired within 72 hours at no cost. I have not had a washer for 3 weeks plus. Repairman in coming Friday and I am not confident that the 4th gearcase part that came today will work either.

We have a Maytag Neptune washer and dryer. The seal is full of mold. We replaced the seal a few years ago and I wipe it and try to clean it every load, but it is useless. I saw there was a class action suit and I was never notified of this. I would have participated. I want it fixed, replacing the seal does not work.

Dishwasher Model MDB7749SBM1 - When I returned home from work today, I noticed the cancel drain button was on and the unit was continuing to try and drain but the dishes were not clean and the cascade pod was still inside the unit unused. I then proceeded to run another cycle to clean the dishes and what happened next simply amazed me. I pressed the jet clean button, tough scrub and 2 hour delay button and thought I was all set but the start/resume button would not engage or light up at all and subsequently the cancel/drain button lit up and the unit started draining. Now the control lock and start/resume button just flashes intermittently and wont disengage. I purchased my unit along with several other new Maytag appliances when I renovated my kitchen. I guess the microwave, stove and refrigerator is next -- unit are only 29 months old. Any assistance will be greatly appreciated. Im in deep ish I guess.

Maytag Bravo washer and dryer purchased April 2011. Dryer works fine and am pleased with results. Washer does not clean simple dirt and stains off clothing. Washer never fills to a water level that covers all the clothing. Some clothing never gets submerged, thus simple stains never get water contact throughout the cycle. I now spend more money purchasing spray stain removers and using the heavy duty cycles and extra rinses, would have been better off getting a Kenmore with an agitator. The concept does not work.

I purchased this on sale at Home Depot, 1 year later this washer top load doesnt clean clothes if the cycle does finish at all. I have to restart the cycle, re-rinse etc, theyre still dirty. I dont have time for that, I have four children and my husband works in construction and comes home with filthy clothes that are just wet and dirty when they come out of this washer. I dont usually write reviews but I hope I can save someone else the hassle. I wish I would have read the reviews beforehand, they all complain of the same thing. This washer altogether is BAD! ITS LOUD, it bangs around if I dont put in the tiniest loads, even then, they come out dirty. Dont waste your time.

Because it is the high efficiency model, need to leave the lid open so interior will dry and not smell musty. Also, recommend using a washer cleaner such as Affresh or Tide tablet every now and then. But works great!

In the winter of 2007, we remodeled our kitchen and bought all new Maytag appliances. They cost a little more but we felt that we were getting a good quality product. Within months, the handle on the freezer became loose and I had to call for a repairman to tighten it. He told me we should buy the extended warranty because only a trained repairman could fix the handle. That turned out to be untrue thankfully because if it was true, I would have to call for repair at least once a month. The handle is constantly coming loose. A few months later, the microwave would turn on when the door was closed. I called repair as it was still under warranty. After he removed and replaced the door, I was told that we have to be careful when we close the microwave. There was nothing he could do to stop the problem. Approximately three years after we purchased the appliances, we had a problem with the dishwasher. We could only use one function; the others would not work. We were told by the technician that we got water into the door where the controls are and ruined the motherboard. I never heard anything so absurd. I have had a dishwasher in the same place for 25 years with no mishap. The cost of repair was $800. A few months later, we had a problem with the large burner on our cooktop. The outer coils heat up but the inner coils do not. I have yet to call for repair because I do not trust Maytag. Now, our microwave does not work. My husband used it to make popcorn with no problem. A little while later, I tried to heat a cup of coffee and it would not heat. The keypad works, the light comes on in the microwave but the motor does not run. Needless to say, we are very unhappy and will never buy another Maytag appliance. I wish I would have read the reviews before we purchased the appliances. Two of our friends had their kitchens remodeled at the same time we did and they have not had any problems with their appliances. But they didnt buy Maytag. I guess thats why.

After 2 LG refs and 2 Maytag ref. fridge, I would not recommend either one. My Maytag need a new compressor. My Maytag ref only lasted for 6 years! The main circuit board failed. I decided to get a new fridge from Sears rather than going back to Home Depot. I decided to get a new fridge in Sears rather than going back to Home Depot. The extended maintenance is more expensive at at Sears. In summary, I have only been using the Sears for 3 days now. It is too early to write a review on the Sears fridge.

Pump motor went out after two years and all Maytag would do was a small discount on cheaper model. We paid over $800 for the dishwasher and to fix it was over $500 plus the 5 minute service call of over $100. Very poor customer service and a lemon of a dishwasher. Now we have a GE.

Excellent dishwasher but door kinda flimsy. Front panel scratches too easy. Top rack needs to be stronger and a bigger bottom rack. Other than that running wise dishwasher is excellent. Its hard to beat Maytag. I think they just build cheap stuff around good motors.

Was very happy with choice when it arrived. Bought October of 2010. Now, this summer, nothing but problems. Honestly weekly cleaning of vents underneath, sheets of ice in freezer, refrigerator not staying cool, constant frost plugging areas, and no more ideas of how to make it work. I already quit with Kenmore after terrible problems with their appliances and now when Maytag doesnt stand up for years what are we supposed to buy? OUTRAGED with American quality of products and disposables. UGH!!!

This Maytag dishwasher has been really dependable, looks really nice, is really quiet, we have absolutely no complaints. I hope it lasts as long as I suspect it will. Would highly recommend this dishwasher.

I purchased a Bravo washer and dryer set about a 2 1/2 years ago and had problems from the start. The dryer control panel went out the first day. No problem, they replace the panel. The washer is a different story. The agitator went out next and the wait time to repair it - 3 WEEKS. The agitator went out again for the second time and the tech stated that it had to be replace. Wait for it. Waiting time - 1 month including parts. To make this story short the agitator will go out every 4 months and the tech stated once its been replace it will work like a new washer. Wait for it. The agitator has been going out ever since and the wait time average 3 WEEKS. Wait for it. This Maytag is trash.

So the reviews for the Bravos MCT online were pretty decent. We purchased our set from Lowes. However, the clothes dont turn over. I watched as long as I could (getting frustrated the longer I watched) to see how the clothes were going to get turned over and washed. All they did was get rubbed on the bottom of the pile where those agitator fins are. But they never got a good flipping so that the top of the pile was washed. I only had 4 normal size towels in there. So it isnt like I had too many clothes.So I called Maytag to tell them what I was observing and the gentlemen explained that it was counter-intuitive technology and that it seems like they wont come clean but he promised me by the time the load was done they would be clean. Yet - they did not come clean! The dirt on the towel was still there on the top of the load with dog hair. NOT TO MENTION SUDS!! Im so disappointed because the burden is on me to either take this set back or deal with it. Buyer beware - if you look at this machine and ask yourself how in the world will the clothes get clean - you are asking a great question! They dont!!

Not only did I buy a Maytag washer for the brand name and trusted longevity, but because they were always a good product in the past. When my Maytag EZ-Epic washer drum failed after only owning it for two years, there was no effort made by any associate to cover this under any sort of warranty at all. To replace this part, I was quoted so much money that I could go out and buy a brand new one for the cost of the repair for this faulty part. I am extremely dissatisfied with the way I was treated because the so called product was out of warranty and I will never buy a Maytag product again. Shame on Maytag for ever selling off to such a fraudster of a company.