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Buy Maytag Dryer MGDB765FC
Maytag - 7.4 Cu. Ft. 9-Cycle Gas Dryer - Metallic slate
Find big savings on Maytag Dryer(s) at Appliances Helpers. Open Box and Floor Model Discounts Available on Major Brand Appliances! Low Prices. Use the five dryness levels on this Maytag Chrome Shadow dryer to care for your family's clothes. This front load dryer has nine dryer cycles and and Advanced Moisture Sensor to ensure every bit of moisture is removed from multiple types of fabrics. The sleek exterior of this Maytag Chrome Shadow dryer offers a modern upgrade to your laundry room.
Manufacturer: Maytag
MODEL: MGDB765FC
MSRP: $989.99
Related Error Code Pages:
Maytag Refrigerator Error Codes, Maytag Range Error Codes, Maytag Washer Error Codes, Maytag Dryer Error Codes, Maytag Microwave Error Codes, Maytag Dishwasher Error Codes,
Related Troubleshooting Pages:
Maytag Refrigerator Troubleshooting, Maytag Range Troubleshooting, Maytag Washer Troubleshooting, Maytag Dryer Troubleshooting, Maytag Microwave Troubleshooting, Maytag Dishwasher Troubleshooting,
Related Repair Pages:
Maytag Refrigerator Repairs, Maytag Range Repairs, Maytag Washer Repairs, Maytag Dryer Repairs, Maytag Microwave Repairs, Maytag Dishwasher Repairs,
Related Parts Pages:
Maytag Refrigerator Parts, Maytag Range Parts, Maytag Washer Parts, Maytag Dryer Parts, Maytag Microwave Parts, Maytag Dishwasher Parts,
Buy Maytag Dryer MGDB765FC
I do not recommend this product. I purchased them 2 years ago. Within one month, the drum stopped working on the dryer. This was covered under warranty. In the last month, though, I have noticed that there are blue stains on the new drum. I do not leave clothes in the dryer wet. Last week, the washer stopped agitating or cleaning clothes even though the cycle would still run. I called for a service call and paid $82 for this. I found out the transmission was not working. This is not covered under the warranty. The warranty for entire machine is only 1 year. The 2-10 year warranty only covers the drive motor and wash basket. I cannot understand why a transmission is not covered. I feel like they are not standing behind their product. Finally, after a lot of talking, I did get Maytag to agree to cover the cost of the transmission part; but I am still obligated to pay $150 for labor. Why are products not standing up to use as in the past? I am very disappointed with these products.
In 2011 we purchased a complete appliance grouping at Home Depot by Maytag to include the dishwasher. For some reason we neglected to purchase an extended warranty on the dishwasher. Lo and behold in 2013 our control panel went bad and the cost to repair it was almost as much as purchasing a new dishwasher. Thinking this was a fluke we were dumb enough to purchase another Maytag from Home Depot due to the loyalty made in the USA. Well here we are 2015 not even a full two years later the control panel started acting funny a few days ago and yesterday just plain old QUIT. Fortunately we were wise enough to purchase an extended warranty plan on this dishwasher so tomorrow we will be calling the repairman. Unfortunately Maytag has never solved the problem that has been occurring for at least 5 years and continues to sell this product to unsuspecting schmucks like us who try to be true to the made in the USA slogan. Shame on Maytag!!! Our model number is MDB7749SBM. Buyers beware.
On Nov 1, 2018 - 14 months after purchasing this top of the line refrigerator - the compressor broke and the freezer stopped functioning. I called Maytag Service who said the soonest they could repair it was Nov 12 - 12 days after it broke. Also they said my 10 year warranty didnt apply unless I had proof of purchase. I said I registered my product online when I bought it but they said they had no record. So they had to charge me full cost of service and parts which would be $1000-$1500.I then called LOWES SERVICE ADVANTAGE - I really like Lowes by the way - and they verified my proof of purchase and that in addition to the appliance warranty I have a 5 YEAR mechanical parts repair warranty through LOWES. Thank goodness I purchased the service warranty from LOWES because Maytag was NOT honoring theirs! So then a repair person from FAST APPLIANCE REPAIR INC came to fix the refrigerator and said because it was the compressor he couldnt repair it so I had to wait a few days later for the COMPRESSOR SPECIALIST to come out. The compressor specialist came and said he didnt have any in stock so had to order one.Six days later - Nov 19 - the compressor arrived at my house. I called FAST APPLIANCE REPAIR and asked for someone to schedule an installation. I said Im RETIRED and can do it any time. They said the soonest they could install it is NOVEMBER 28 - ONE MONTH AFTER IT BROKE. So now Ive lost two large drawers of frozen food that spoiled. I have no refrigerator this week for my birthday and for Thanksgiving. I have to wait another 9 days to get it fixed. I am NOT HAPPY. I am sharing this experience so anyone considering buying this or any other MAYTAG product will think very carefully before making their purchase. Also, be sure to buy from Lowes and get the Lowes service plan for any appliance. Ill try to update this if and when my refrigerator gets repaired.
MDB77495852 - I purchased a brand new Maytag dishwasher 2 years ago from Sears. A year later it broke down with what was apparent moisture in the control panel. Thankfully it was covered under warranty. Well guess what... it broke down again a year later and now just missed a year. But not it matters, the retailer (Sears) said it was not covered so Im supposed to pay about $300.00 to get it repaired. And figure I will have to do so next year also. I was told there is a Lemon Law for appliances but it does not kick in for 4 years. So after $900 in repairs I could get a replacement... REALLY? I think a recall is in order!
I have owned this dishwasher about four years. After about three years the control panel malfunctioned and had to be replaced. Six months later I had to replace the controller. After another six months the control panel has again failed. Rather than invest more money in this beast, I have decided to replace it with what I hope is a more reliable machine. This experience has definitely put a bad taste in my mouth about Maytag products. I’m afraid this will be my last purchase of a Maytag product.
It seems to be a broken record with other reviews. I had a 2 year old microwave and the door doesnt recognize that its closed. Which means it wont turn on when I close the door. So you have to open and close it maybe 30-50 times and sometimes it works. I call Maytag who schedules a company but doesnt disclose anything about the warranty or service cost. I was thinking it would be a nominal fee since it falls under a 10 year warranty. The company calls and confirms the cost and I recheck with Maytag who said that the warranty only covers parts. So I buy a $300 microwave and have to pay $160 for a service visit because your company made inferior parts. Absolute sham of a company. Buyer Beware...
I dont know anything about the Maytag washers and dryers but have a Maytag washer and dryer. And I just recently bought a house that the owner is leaving both the washer/dryer, and both are Neptunes. I have an older set of Maytag washer/dryer and they are about 20 yrs old. They are both top load and I had one repair where a water line had a small leak and the service man came and fixed it and havent had any problems since. So I came on Maytags site to see how good these are, but from what I read, I think I will give the set of Neptunes away and just keep my old set as I am told them will last a good 35 or more years. They are heavy duty and large capacity. Thank you for letting me comment on your washers and dryers.
My fairly new Maytag dishwasher took a break and stopped working. No lights on the control panel although there was power to the appliance. First repair call, I needed a new computer board. Then when the part arrived and was replaced, no lights on the control panel! Fuse checked out ok and now waiting for a control panel replacement. Really??? Dependable Maytag? No way and never again to purchase from this company (Whirlpool).
My boyfriend and I just recently purchased a Maytag brand washer and dryer set. So far, we are thrilled with our purchase. We got front load units that have an XL barrel so we can use it to wash comforters and larger loads. I have washed many loads and so far, havent noticed a longer time to wash or any issues. I love the fact that my clothes are all getting equally as clean and I can be sure that my items will not be torn or ripped in the process. I would recommend this product to anyone.
I am writing for your assistance with an ongoing problem that I am having with my Maytag Series 2000 front-loading clothes washing machine. I am, frankly, astonished and frustrated beyond any means of coping with the response I have gotten from Maytag about the lemon washing machine that was sold to me. As I have never before had any sort of reason to complain about any major appliance purchase (nor about any car or house purchase), I’m not yet sure of what avenues are available to me. It seems prudent to inquire of your office before getting a private attorney to help me with this. The following is my situation:First of all, I am asking for a replacement washing machine. I am clearly saddled with a lemon.On or around December 2010, we purchased the Maytag Series 2000 washing machine from Cedar Appliance of Medford, MA. Within the first several months, the washer started ripping, shredding, and putting holes in our clothes. This did not happen during every wash cycle, just sometimes. At the time, we didn’t know if it was the washer or the (also new) Maytag dryer that was causing it. After living with this for some time, we decided to call Cedar Appliance for service. Cedar came out several times to look at the machines and they couldn’t tell what machine was causing the holes. Eventually, I started examining every article coming out of the washer to determine which machine was causing the problem. Over time and many visits later, Cedar Appliance referred us to L.A.R. Service of Wakefield MA, which they called Maytag service.L.A.R. Service came out and looked at it. They said that we were missing a part. They ordered the part and installed it and said everything should be fine. They also sold us an extended service contract. I am still having the exact same problem with the machine. Today I called L.A.R. and they told me that I had to call Cedar to get an authorization for service. I called Cedar and they told me to call Maytag. I called Maytag and after spending an inordinate amount of time recalling the details, the service representative told me that I could pay up front for an extended warranty and they would send someone out. I asked for a supervisor. I got Kitty. Kitty told me that Maytag would not replace my machine, which is clearly a lemon because I hadn’t yet had enough service done on it. I explained that I have spent hours calling for service, scheduling service, waiting for service, supervising service, and paying for service. She explained that on only one service call did they install new parts, so I needed more service. So, I should have demanded new parts on each of these service calls so that I would have earned some credibility for my lemon machine?The fact is that my family and I have lost hundreds of dollars on torn and ruined clothing caused by a new washing machine! After the boot was installed, or replaced (I’m not sure exactly what was done), we are experiencing the exact same problem. When the L.A.R. Service people left last time, they told me the problem was solved. It wasn’t. This is not normal. This is a lemon machine.Its one thing to have clothes destroyed, but what is extra frustrating is that I never know when the machine is going to destroy an article of clothing. This past Friday, we were preparing to go out of town for our daughter’s basketball tournament. I took the clothes out of the washer on Friday evening to discover that one of the blue uniforms was destroyed. There was no time to replace the uniform and my daughter was out of luck. This means that I cannot put an article of clothing into the washer that I absolutely have to have. I can’t live this way. This is a relatively new washer that should last 20 years. Right now, I can’t wash any important article of clothing. I’ve been told before that it was all set. Kitty has L.A.R. coming again this Wednesday to repair the machine. What am I supposed to do when it’s repaired? Put a uniform jersey in it? This is a very brief description of the experience I have had over the past 1.5 years with this new machine. The hours, money, disappointment, and utter frustration is more than I can describe in an email. I have attached three photos of recently destroyed items. Unfortunately, I threw away tens of items several months ago when L.A.R. fixed it.Is this unbelievable? Or are my expectations too high? Is this really what Maytag/Whirlpool has in mind for customer service? Is this really what they mean by standing behind their products? Why wouldn’t or why shouldn’t Maytag replace this machine? How much more time, money, and tears is a customer expected to spend and endure? How do I regain peace of mind and quality of running a household? Am I supposed to toss this machine and buy a new one? Believe me, that’s what I will have to do if I can’t get relief on this problem. There is no way that I can go many more months with this headache. In many ways, buying a brand new machine would be worth the peace of mind, but I am trying to make sure that my family, as consumers, are treated properly. It is also the principle of the thing. Please advise on any remedies available to me here in Massachusetts and please let me know what additional details should be provided and to whom.As an aside, Maytag/Whirlpool does not seem to be doing well with their reputation on the internet regarding customer service.
I purchased a MTW6600TB0 Washer and Dryer on 6/17/07. I have had issues with the washer from the beginning; smell in towels and mechanical problems as well. The machine does not fill properly and receive error codes that are electrical issues per A & E service. I get LF errors occasionally and randomly on different cycles. I finally called for service because I now am receiving F51 Error, which has to do with the basket per A & E service technician. I was told on Black Friday that my machine required both baskets and the rotary motor. My machine is just 4/5 years old. No unusual wear and tear. There are only three people in my family and we live in a fairly warm climate so no heavy winter clothing, etc. I was told that my stainless steel basket was rusting to my plastic basket. I am still trying to comprehend the fact that two materials that are not supposed to rust are rusting. After looking for a new washer over Thanksgiving weekend, I find out that Maytag warranties their stainless steel basket and rotary motors for 10 years. So do they warranty the things they say the warranty or not? Of course, it is a holiday weekend and I cannot get a hold of Maytag. I paid for a service call and the technician told me I would be responsible for the repairs at about $500 for parts plus labor. I looked up the parts he recommended replacing and it was over $800. I paid $1000 for this machine less than 5 years ago. Thats $200 a year for the privilege to use a Maytag. Additionally, my set is black. I can not find a black washer anywhere.
I have had my washer and my dryer (model no. MGDB850WQ - serial no. MJ3311087), for 1 and 1/2 years. I have given both plenty of time and since the beginning, I have literally hated these products. This was a large purchase, so I feel locked into a terrible choice. I wish I had never bought these two items and will never use Maytag again. I will also never recommend these products to anyone. I do not like the new technology.
I bought a Maytag washer expecting To get the best and have already had Service on it three times and it still isn’t working. I have spent a fortune at the Laundromat when I have a 4 month old washing machine at home and not getting anywhere with getting anything back on this. I am very disappointed in this Washing Machine.
We moved into our first house just over two years ago and decided we needed to get a new refrigerator. We did a ton of research online, reading reviews, etc. We found a few not so great complaints regarding Maytag; however, we took our chances. (Note that we live in a house built in the 40s, so the fridge space is small and we needed a fridge size that is smaller than normal. We didnt have many options.) Well, a little less than 12 months later (yes, luckily right before the warranty expired) our ice dispenser stopped working properly. The mini-ice door would not close properly, resulting in a lot of frost in where the ice door was located. (There was so much we couldnt open the freezer door. It would get stuck.) So, we called out the repair guy and he said he had never seen this issue before and basically had to replace the whole flap and parts. Sweet. It was fixed and cost was covered! Well, about 5 months later, it happened again! Ah, they got it fixed yet again. Well, another six months later and after the warranty expired (lucky us), the fridge completely stopped cooling. (And it just happened to be Halloween, not a great day for a house issue.) So, we had to remove all our perishable food and place it in a cooler (which works hundred times better than Maytag products), and move all frozen food to a family members house 15 minutes away (luckily!). We were also super lucky we found a repair company that could come out at 5pm the next day, which happened to be a Friday! Awesome company (Conners Repair in Metro-Detroit). He concluded the defrost board was broken, meaning it was freezing and creating frost and then not defrosting, clogs the vents and not allowing circulation to occur. He was shocked when he found out we only had this fridge for 2 years and said this is something that normally happens in 20-year old fridges. I then decided to call Maytag and nicely requested a refund for the issue. I was told no due to the warranty expiring and also because we didnt use a Maytag repair company. I didnt want to wait a week as I thought this was something that needed immediate attention. I also am not sure why it matters who you get to fix your fridge. I have an invoice for proof of the issue and the repairman even said hed call to verify the issue. I don’t understand why I have to pay for something that was not properly produced, and not to mention the time out of my schedule to deal with Maytags issues. I now know not to buy any Maytag products due to the lack quality. I guess I learned the hard way.
The washer does not get clothes clean at all even with the help of odor blaster, does not spin right, does not even out the clothes, walks while it is spinning. My towels do not smell good at all. The dryer gets too hot and the lint trap is always a mess even though I clean it after every use.
I have a Maytag Bravos high energy machine that Ive only had for 3 years that has stopped working. After the cost of two diagnosis visits, estimated repair costs are $734 - more than I paid for the machine. As explained to me, these high efficiency washers are in their infant stage, especially when I bought mine in 2010. I feel I have no recourse except to buy another machine. It certainly wont be a Maytag or Whirlpool model! I did research the machines at time of purchase. I thought I was buying a top reputable brand. Guess I was wrong.
Purchased a Maytag Dryer, Washer and Oven Range in December 2011. Both washer and oven were serviced within 1 year under warranty. The dryer stopped working in August 2013, not under warranty. Total cost to repair is $450. Called Maytag to see if they could reduce the repair cost, answer... NO. Maytag spends millions of dollars in advertising... Built Strong to Last Long but they cant spend several hundreds to keep customers. Will never buy a Maytag, Whirlpool, KitchenAid or any other related company product ever. Their motto should be Built Weak to Last Weeks.
I bought this washer 2 years ago, it has always been noisy and not cleaned or rinsed my clothes very well. With dark clothes, I have to rinse them twice if not three times. Now it has quit throwing out the water all together and is not rinsing the clothes at all. Paid $72 for a repair man to hook it up to his computer and tell me there was nothing wrong with it. Told me it was how I was loading it. I dont think so. Now I have to replace a two-year old machine. I will buy a basic machine that only washes my clothes this time. Nothing is made to last these days.
Our washer/dryer combination (2005 Maytag Neptune MLE2000AZW) has given us nothing but problems. The main problem is the stink from the washer. The unit is no longer usable and we are searching for a top loading unit to fit in the space. I am so angry - how did this piece of junk ever pass Maytags quality control?
I saw something on your website about Maytag Neptune class action suit back in late 2005. I have owned one, never was notified of the settlement, and saw this since I have a mildew problem also in my washer. They are not willing to do anything about the repair on my machine, but send out someone and make me pay for it. Since I bought it in 2002, I would want to know why was I not included in the repairs and why wont they honor me in this since I am the machines original owner. Help, I worry that I am not having clean clothes and it is contributing to illness due to mold spores!
Bought the Maytag high efficiency washing machine with the auto-sensing and deep water wash feature. It took some getting use to because of all the washing choices and different noises it makes. Auto-sensing seems to use very little water which is strange but clothes seem to come out clean. Best bet for me is like the old school way and use deep water wash and light load which is shorter and thats most efficient power wise but will use more water which is fine by me. Also bought the matching dryer and thats a 5 star review. Excellent product.
I purchased the Maytag Bravos series washer and dryer recently. I love the dryer but the washer does not clean the clothes. I have to wash twice if I want it clean. It does not get the stains out and does not use enough water to rinse the clothes. It also does not use enough water to wash/clean the clothes. I ended up washing all the loads on bulky which fills the washer with water. It still doesnt agitate enough to get things clean. I am extremely disappointed in the Maytag product which I always thought was top of the line.
Maytag Centennial Washer - If a wash load becomes off balanced, the machine stops. No signal or buzzer or anything to alert me to this. It happens all the time and wastes a lot of my time. Here I am thinking that the wash is going fine only to find out 2 hours later that it has stopped. Anytime I wash more than 3 items, this happens. I will never buy one again and I am telling everyone not to buy. I will be purchasing a good old fashion washer with a dial gauge so I can spin it any time I needed.
This is not a complaint but a love-letter. I know that todays Maytag Neptune is not the Maytag of old. But Im here to report that Im still using a Maytag washer that was built in 1982! The only thing wrong with my machine is that it occasionally goes off-balance when I wash heavy towels or blankets. Note: We inherited this machine with the purchase of a home in 1991. We were a family of 6, so this machine has done many heavy loads! Im looking forward to celebrating my Maytags 30th birthday, come Jan. 1, 2012. And I would love advice on how to replace it, eventually, with another machine that has just the basics - no bells and whistles, computerized control panels, etc.
We bought this washing machine 2 years ago and I was never really satisfied with how it cleaned the clothes. Darker pants would come out with white soap/water lines on them. The worst part, 2 years in, the washer basket seal failed and the bearings rusted. The washer sounds like a tornado every time it runs. I got a quote for $350 to repair it!
Maytag washer. The worst I have ever had... Never again. The tub does not wash, swish nor spin after 2.5 years. Absolutely a waste of our hard earned money... Never ever buy another maytag again. Had a tech come out and wanted to charge almost $500 to repair it. We told him to get out and never come back.
Not only did I buy a Maytag washer for the brand name and trusted longevity, but because they were always a good product in the past. When my Maytag EZ-Epic washer drum failed after only owning it for two years, there was no effort made by any associate to cover this under any sort of warranty at all. To replace this part, I was quoted so much money that I could go out and buy a brand new one for the cost of the repair for this faulty part. I am extremely dissatisfied with the way I was treated because the so called product was out of warranty and I will never buy a Maytag product again. Shame on Maytag for ever selling off to such a fraudster of a company.
MFI2568AES - Last night we woke up because of a noise coming due to continuous snapping of the waterline against the walls of the refrigerator as well as a wall of the house structure itself. Very loud noise. I pulled the refrigerator, went behind it, and shut off the waterline. That stopped the noise and allowed me to go back to sleep. However, need your help to resolve this issue. I will appreciate if you can offer me pointers and guidance.
Bought a Maytag front load washer. When it is operating it is very loud. Some parts of the washer are made of cheap plastic. The Optimum detergent dispenser also of cheap plastic failed after 1 month. Disappointed in finding out only the outside metal box was made in America. All inside components are made in China which raised the cost $300 due to recent tariffs.
So our 4 year old Maytag Dishwasher just took a crap. Thank God we were at the kitchen table when it started to smoke, which smelt like burning wires and unplugged it immediately. Repairman came out and said it would be a 3 to 4 hundred dollar repair. What happened to the great 10 year Warranty? Oh yeah, its a limited warranty which does not include wiring. Could have burnt down my 4 year old home, but thats ok, not covered. The good news, the upper arm I replaced due to wear and tear would have been a free repair, because it would have been covered! No more Maytags in this home, ever!!
Fridge model mff2055drm00 - Purchased 2 years ago. Upon delivery and working water leaked from bottom. Called recommended service. Result took out fridge and brought in another new one. Today the fridge/freezer ices up, ends up sounding like a rocket ship. Not working efficiently. Called for authorized service. Was told needed a new thermostat... after TWO Years? Service call price $125, quote to purchase, replace and install thermostat $550. Almost $700. Big mistake buying Maytag- who knew? But never again! We are quite angry and very disappointed with the mediocre performance of this product.
MF12665XEM7 - Maytag Refrigerator purchased from Home Depot. We initially thought it to be a good value until it started leaking puddles of water onto the floor to the front sides of the bottom freezer drawer. This event repeated itself and I feared the water would seep between the floor tiles and begin to degrade the sub flooring or possibly cause mold as well. Upon further investigation of lying on my side and pulling the bottom drawer open, I felt, what I thought to be ice on the bottom of the refrigerators floor. I gently inserted a smooth butter knife and with a nudge, a whole sheet of ice about one half inch thick, lifted from the refrigerator floor. I have since had to repeat this about every three weeks or so. Im nearing retirement and shouldnt have to lay on my floor like this to protect my floor and to keep my wife and I from a potential hazard of a slip and fall from this water on the floor! Dependability People? Hardly! I think they got outsourced! Im disgusted! Thank you!
After speaking to a Kim today... Im more than angry. The control panel on my dishwasher is broken. Had repair come out and they told me a few months past warranty. Kim tells me the only thing still under warranty are the racks?! Im extremely angry at the poor service we are receiving but pleased as we have cancelled the washer and dryer (Maytag). If youre thinking of going Maytag or Whirlpool, cancel! Not worth the headaches or cost.
MDB4949SDM1 - After owning Maytag model MDB/C-2 for thirteen (13) plus years, I decided to purchase the subject Maytag Model when my 13 year old died. Big mistake. Previous model was very simplistic in rack design and it provided user-friendly options such as two detachable baskets for silverware and a special rack for delicate items.The new model has been designed so your dishes go in on angles on the top rack and as such bowls, small plates etc never stay in place once you move the rack and the lower rack configuration was redesigned and the rear area which was open to allow for bigger pots and pans to fit better has been removed, so now you have to lay your pans on top of the tines, very difficult to low the dishwasher.Additionally, I purchased the stainless steel model; apparently in the coating process a drip pattern was sealed that you can see when sunlight hits dishwasher. Further the stainless steel face that they bond to the door has popped, so when you grab the handle the face pops in and out. Lastly the new design has an adjustable upper rack; I tried numerous times to adjust the rack and couldnt so when I called Customer Service for these issues, it basically boils down to if the Service Man comes out and determines my issues are cosmetic and the rack which Ive never been able to adjust should happen to work then I have to pay the service call as there is not warranty coverage. So I declined the Service Call and advised that this would be my last Maytag purchase. I highly recommend anyone considering this unit fully investigate and test out before buying.
Thanks for the other reviews about the control panel problems... I too have the same issue with the short circuit. My Maytag dishwasher mdb7749sam1 was installed in January 2013. I spent an hour on the phone and the chat... HERES THE SOLUTION: When I told them the machine started in the middle of the night on its own, it became a safety issue. I have all the same problems as everyone else, flashing lights, the washer does not properly respond to the input from the control panel... I was told that even though it was out of warranty, as a gesture of goodwill Maytag is sending out an authorized repair service to fix whatever is wrong at no cost to me at all... Tells me that there really is an underlying issue. Anyway best of luck to anyone else in the same boat. I rated them as a 3 - not happy that this machine failed and I wont buy another, but they seemed to jump on fixing it...
I wrecked on a bike, had surgery and in a wheelchair. I bought and had a Maytag dishwasher delivered from Beaumont Home Depot and this mdb7749sbw2 model never never worked. Home Depot told me I had to bring it back myself (Im in a wheelchair at the months that was impossible) and I called Maytag warranty. They sent a tech. He replaced a front power panel that didnt work. They sent out two more techs and they said use other soap Lemi Shine and the other guy said use Finish and turn your hot water heater all the way up. That never worked either. I have had this a yr and it just sit there and money in the trash. It makes me sick.
The Aqua lift cleaning system is a complete joke. Have had to replace oven light bulb 6 times in 11 months. Control panel is completely discolored. Expected far more from a Maytag product.
Called about our upteenth issue with our Maytag microwave. Was told the part was covered but we would have to pay for service. The last tech told us how to wiggle the part to make it work. Paid a fortune and it broke again. They do not care about customers!!
This machine (Maytag Bravos XL) was in our new house and is relatively new. It is the worse machine I have ever owned. I am 58 and cant reach the bottom of the tub to get clothes out. It doesnt fill with enough water to clean the clothes, and repeatedly I have my clothes coming out dirty. I have had to rewash clothes to get them clean at all. Or they come out with grime all over them. I had both a LG and Samsung front loaders in the past, if I could afford it I would throw this Maytag out on the curb! Its a piece of junk.
I purchased a Maytag self-cleaning stove in early 2009. Right away, the oven floor finish started to bubble up. I called Maytag service and was told the part wasnt covered. I let it go since it wasnt interfering with the function of the oven. However, in Feb 2012, the oven started turning off in temps above 350. I called Maytag service again and was told that since I didnt purchase an extended warranty, I would have to pay for the service call, parts and labor. I complained that I never expected their product to break down in less than three years.I had a private oven service look at it and was told the computer part was the problem and would cost almost $300 to replace; or I could just live with an oven that didnt go above 350 and buy a new one when it broke completely. You can be sure I will never, never purchase another Maytag product or any other product they involved with like Whirlpool. I am done with them and their inferior workmanship.
I purchased a dishwasher model #MDB4709PAM from home Depot in March 2014. There is something wrong with the electrical and it is shocking people if you touch it. Just so were clear.. MY DISHWASHER IS ELECTROCUTING PEOPLE... Called Maytag repair because hey its only five months old. Cant send anyone out for three weeks.... three. Took an hour on the phone because I had to talk to four departments. Kept asking if anyone had been hurt seriously or property damage, so they made sure their butts were covered, sigh..... Should have bought the LG.
I recently purchased a new Maytag Commercial top loading Bravos from Lowes. It looked like a sturdy model and has a 10-year parts warranty and to cover this washer even more... I purchased the additional warranty from the factory. The washer is delivered, set up... First batch of laundry the washer is making all kinds of noise, the clothes are wet..water didnt dissolve soap packet... Repairman comes out..washer out of balance, cold water not at full pressure... Computer failure noted. Now still making a lot of noise, my clothes are twisted and intertwined and still dirty. My dryer isnt even taking the wrinkles out and even after I iron on hi steam the clothes are still wrinkled beyond belief... Im so dissatisfied with the washer... I want to return it... I cant believe Maytag would manufacture a washer that is ruining my clothes...
I purchased this washer in January 2017 at our local Home Depot here in Mexico. It was a washer/dryer combo. Now, in July, a mere 6 months and only a few wash loads later, it has gone from the worst machine I have ever owned to what I consider to be garbage material. First of all, it boasts about not using much water. This is true... Only 1/4 of your load is in the 3 inches of water at the bottom of the machine and the top 3/4 never even gets wet. I couldnt believe it. Now, I put 2 sheets in this morning and it fills almost to the point of spilling out, though I have to give it credit for shutting off the water before it actually did so. This is a NEW washing machine!!! I, along with a lot of other folks from what I am now discovering, are all in the same boat. I remember Maytag being a mark of excellence way back in the day... This is no longer the case. Stay away from this company... I know I will.
Purchased a new Maytag washer and dryer in November 2015 after having a old set not Maytag for 25 years with no repairs. WOW. Then the new washer went out in Feb. 2016, now the dryer in May 2016. Very unhappy. Is it because the machines are now made in Mexico? Cheap labor and cheap parts. ICK!!! Thank god for the extended warranty.
The Maytag Bravos Washer we bought had a stinky odor we couldnt get rid of. We found that clothes had gone over the basket and lodged in the filter above the pump; end of stinky smell. Later, we found that pennies and other small items had slipped into the fins of the drain pump and ground them off. The filter does not keep out of the pump and is not made right to stop damage. I called a local Maytag dealer who said he had a lot of similar complaints. I called Maytag who stated they have no registered complaints of this type and had no fix for it. Avoid the Bravos line of washers - they are not made right and Maytag will not admit it or help you. Bravo for Maytag who are obviously not going to act on it. Make a formal complaint and find if someone has a lawsuit you can join!
We bought this stove because of the self cleaning oven feature. What a ripoff! The Aqualift technology simply does not do the job that it is supposed to do. As the lady of the house says, Self cleaning means clean it yourself. Whoever engineered this thing needs to go back to school. Adding insult to injury, we have adjusted the oven temperature to its highest and it still cooks so low that a cake has to be cooked for half as long again than the recipe calls for or the middle of it is still raw. We would like to sell the stove but would hate to burden someone else with this piece of junk.
Ten years ago I bought a very expensive set of Maytag Neptune Washer MAH5500BWW and dryer units with the single all-in-one pedestal. The washer starts sounding like a freight train during the fast spin dry cycle. A service tech came out, turned it on, listened, told me it is bad outer tub bearings going bad. And the price to fix is $846. Its essentially a throw-it-away deal. The tech says he has done hundreds of these and its a 3-hour major tear down, the bearings are press fitted and you essentially buy a new outer tub instead of replacing the bearings in the old one. Maytag went out of business and was bought by Whirlpool. What a piece of crap and to think how great Maytag once was. Now I have a dryer and a pedestal that probably wont fit any other washer brand.
Called to schedule service for letters on door to be replaced ice and water completely rubbed off until you didnt know which one you were getting. Refrigerator is less than 10 months old. Also freezer door was hung lower than refrigerator door. Was told nothing could be done. It was a cosmetic issue. Very rude customer service dept and I talked to two separate people and they were both rude and unwilling to help. I can promise you I will never buy any of their appliances again.
I have a Maytag refrigerator, Model #MBR 2256KES6, that is only 18 months old. It has totally stopped working. First, there was a large puddle of water on the kitchen floor and then a loud clicking noise in the middle of the night. It does not cool the fridge or the freezer. I cannot believe that a $1300 product is done working at 18 months. I cannot afford a new refrigerator. They should be arrested for selling such junk to the public.
Purchased a Maytag top load HE washer in November of 2011 & by Feb. of 2012, Maytag had to bring me a new one after a service call to fix lasted only one week. So at the end of Feb. 2012 they brought me a new Maytag Centennial HE Model# MVWC400XW3 & this one lasted till January of 2014, less than 2 years old & quit working. Had a service man come out to look at it & was told not only it would need a $400 repair but it was made by Samsung, but Maytag had their nameplate on it!! Called Maytag customer service line which took about 30 minutes of hold time to get through & was told, SORRY, LADY, we cant help you. Youre just out of $613 after less than 2 years of service & we WONT help you!! This company should be shut down, they are liars, frauds, cheaters, producers of poor quality products, uncaring, & sellers of the worst products on the US market & I hope the Consumer Affairs will see enough of these complaints about Maytag products & shut them down!!!
I purchased a Maytag model no. MDBH979AWB dishwasher on 4/28/2010, and I did not take out the extended warranty. I thought a Maytag product was built to last, but according to Maytag, I am wrong because they only offer a 1-year warranty on their products. About 2 months ago the hi-temp button on the control panel stopped working. Then a few days ago, the START button stopped working, I emailed Maytag and they sent me a PDF file that shows the warranty is only 1 year. I purchased the dishwasher at Home Depot, I went there and talked to customer service, they were no help either.I am very disappointed in both Maytag and Home Depot for selling products that Are CRAP! I paid $499 for this dishwasher, and if I would have known it only came with a 1-year warranty I would not have purchased it. I will no longer purchase any products that are made by Maytag or any products associated with Maytag.
Maytag MVWC300BW clothes washer makes holes in heavy duty T shirts & sheets. It stretches clothing. We are following directions in loading without success. We are washing everything on the gentle cycle twice to get the clothes clean without destroying them. Today we were stood up for our third service call.
I had a 1 1/2 yr old front load washer. I was worried the filter might have a lot of dog hair in it so I called to just have it looked out. I couldnt remember if I had an extended warranty. Thought it would be listed with Maytag. They said no. I said OK. They recommended A+ to come out and said it would be $60.00. That was OK because I wanted to prevent any problems with the washer in the future. I thought them checking it would be a preventative measure. The tech came out opened it up said there wasnt much hair or any other problems. Put it back together, plugged it in. There was a Big popping noise and smoke! Washer no longer worked. The man said doesnt make sense but he would fix it and not charge me for parts etc. I called Maytag. They refused to do anything since it was out of warranty even though they recommended this company and there was absolutely nothing wrong with it in the beginning.After about 2 months he still couldnt fix it. About this time I found papers for a warranty with the Home Depot. The repairman said he works with Home Depot as well. Told me to contact them but I needed to pay $120.00 to him and file a claim and then he would fix it. Apparently he does not do service work for Home Depot. They sent out other repairmen. They tried to fix it but apparently it was deemed unserviceable he blew the mother board. Home Depot said they would replace or reimburse me the amount I paid for washer. Then a machine called said they were sending me a check. We will probably never buy another Maytag! Even though I want to buy American if they wont help or stand behind their products. I now have an LG we bought from Pacific Sales with a cheaper warranty and much better customer service.
I owned an front loading Maytag Neptune Front Load Washer MAH5500 for more than 10 years and first 5 yrs doing 2-3 loads a day for a family of 12 so this machine held up well, and only issue we had with the machine was the rubber around outside needed to be replaced after about 9 yrs.
I purchase a Maytag dishwasher from Home Depot on 12/31/11. Based on the their commercials, I thought they were dependable. I did purchase an extended warranty, as I always do with any new appliance. After 2 years, the dishwasher stop working. I contact Home Depot and the extended warranty and was told to contact the manufacturer. Maytag blamed the extended warranty for the problem. They told me they could not help me. And could not help me. I will never ever buy any appliances from Maytag again. This model is M936/110V cord.
We have a 2 year old Maytag washer and dryer. 10 year warranty may I add. Well, we get 2 frantic calls that say, “They heard an explosion and the bottom of the house is flooded.” An explosion so violent that it shook our 3 story house and sounded like a bomb went off. Our washer and dryer are on the main floor. When we get there we found the washer top was dented so bad that it dented the bottom of the dryer that sat on top of it - blew the dryer door open! Blew the front of the detergent compartment and blew the side apart! Scared my mother and father in law who lives downstairs and who is bound to a wheelchair! Not to mention the fact that it flooded the basement and ruined the ceiling and Maytag says they will replace the washer! Are you serious? Who wants another washer which may or may not explode! What about the damage to my house! This just happened a couple of hours ago! We are very ticked off and not happy with We will replace the washer! Bad, bad business. This is not where it ends! I want my house repaired and won’t settle for anything less! Shame on you Maytag for putting profit above quality! Consumers beware!
Purchase in April 2010 on 12/31, motor and computer panel went out, not washing. I do not recommend this dishwasher cost to repair. Too expensive.
We bought our washer/dryer from Home Depot and felt Maytag was a good bet. Guess again. Washer is running fine for now but after light use (about 3 loads per week) dryer failed. With no warning, I heard a loud pop about 3 min into a cycle and overheating. If I hadnt been home might have caught on fire. Good for us we live close to a coin laundry so in no rush to replace but can bet when I do it wont be Maytag and thats too bad. One of the few makers still building in the USA but thinking Samsung is looking good. This is the Maytag 2000 series btw.
Went from an old simple Maytag to newer model, but still somewhat basic compared to others. However still getting used to the water saver feature in that getting in the right amount of detergent as not to have it set on my clothes and having to put through another rinse cycle and a more slimmer agitator. But do like the Maytag brand.
Maytag Bravos washer and dryer both need replaced in 3.5 years! Control board had to be replaced on washer in under 2 years and now the replacement went bad in about 15 months. Maytag can’t help! Hundreds of dollars wasted. Dryer is not much better as the control board is now malfunctioning! DO NOT PURCHASE MAYTAG!
Updated on 02/13/2021: Maytag stove purchased 15 years ago for about $500. Replaced mother board about 5 years ago which wasnt cheap, but otherwise, stove has performed with no problems and still looks and behaves like a new stove.Original review: Our 6-7 year old well cared for Maytag range oven recently stopped working. After a service call for diagnostics, it was determined the electronic module controlling the clock and all oven functions was dead. We were told by the Maytag service tech the module cost was 300$. That cost plus labor for less than an hour, plus the 60$ diagnostic visit came to almost 500$ which is close to cost of a new stove. The technician answered yes to my question, Do you replace a lot of these? He also said the cause may be power fluctuations making me think that surely there is a way to prevent this kind of failure. So, since the price seemed exorbitant, I wrote Maytag to inquire about causation/prevention, etc. I received a fairly prompt and polite reply with totally no explanation. I wrote another email with relatively the same results. I dont recommend buying an electronically controlled Maytag stove.
I like most others have experienced the same issues with the new Maytag top load WM. In addition my new machine dances across the floor like a drunk leprechaun. After Lowes told me that with my extended warranty Id have to miss work and pay 100 bucks for a service call I emailed Maytag. Needless to say they didnt even respond. Ive have learned a few valuable lessons. Dont assume that more money means better merchandise. Made in America doesnt say much. And please dont buy Maytag.
Paint bubbling & peeling off appliance: I purchased new double convection oven from Lows (Maytag). One month after delivery, paint began to bubble and peel off. Maytag takes the position that as long as the oven functions properly, the paint is simply cosmetic and the warranty does not cover cosmetic problems. Maytags position is that even if all the paint peels off but the appliance still functions properly, too bad for you!
Deceptive company and won’t stand behind their product! Purchased brand new washer. Identified and reported noise that I can hear upstairs in my house while washing to technician. Changed a part, not related to the noise. Called back out. He admitted he could hear the noise. Whirlpool engineering department says normal. Sorry, I should never hear a clicking noise upstairs with two closed doors and 150 feet between me and the washer. Will be going back to Samsung next time.
We have had 2 sets of Maytag washer & dryers. Our first set was a top load. When we bought the Neptune front load machines we gave the top load to our daughter and it still runs great after 14 years! Our front load W&D are 7 years old. We have a dog breeding business and when we have puppies the W&D pretty much run nonstop for 16 hours a day or longer. The blankets and towels come out like new every time!! The only complaint I have is the top of the front load machines seem to be plastic and scratched really easy. But the enamel on the top load still looks new! We plan on shopping for a new set this weekend passing these on to our daughter. We will buy ONLY Maytag for the rest of our lives!!
I purchased the Bravos Washer and Dryer from an elderly couple who didnt have it more than 6 months. About a year went by and the washer started making a noise when the water extracted and finally flooded my laundry room. I found that a penny had gotten into the plastic housing that extracts the water. This has happened on 2 different occasions. I have replaced the extraction unit 2 times and it now cracked again. Then I started getting F1 error codes and having to restart as much as 6 times so it would start the cycle. This washer has been a royal pain. It is frustrating when you think you are getting a quality product and have nothing but problems. I previously had a Kenmore washer and dryer that lasted me 15 years and was still functioning when we sold the set after buying the Maytag Monster. We only ever replaced the heating element in the dryer once. That was it. I will not consider a Maytag again and possibly not another HE at all. Glad I did not buy them new!
I have a Maytag dishwasher model mdb6759aws3. The control touch pad broke after 1.5 years of light use. It costs $475 to fix (includes labor). Completely unacceptable service provided by Maytag over the phone. The only concession offered was a 25% discount if I bought the replacement part (control touch pad) from them. After some internet research, I learned Maytag marks up their parts prices over 25% so they are really not giving you a discount at all.I filed a complaint with Maytag but they were unable to provide me with any evidence of doing such except for an 11-digit code. Due to a major defect, Maytag should have sent me the replacement part for free. I told Maytag I thought this was fair and that I would pay for the labor. I will never buy another Maytag appliance again! They are junk and the company does not practice common sense customer service.
Would need 3rd panel for 8-year dishwasher - Either no lights come on the panel or Load done lights, like now. It has happened so many times over the years from about a year after spending a lot of money on a Quality unit. Many times I was able to operate it after turning the breaker off/on or leaving it to sit for a week or so, multiple times! Also, the rubber on the racks did not do so great - peeled and rusty. I did apply rubber repair multiple times, then got new racks at my expense. Several other brands bought over the years lasted 10+ years with no repairs!
We purchased a Maytag Washer and Dryer from The Home Depot in September of 2017. We did not purchase the extended warranty because of our confidence in the brand. Within less than a year, both appliances started making noises. By September of 2018, the washer sounded like it had a bag of mice squeaking inside every time we ran a load and had stopped spinning entirely. I called and spoke to a very kind lady who assured me that even if we were outside the one year manufacturers warranty, they would offer us the extended warranty without question because it was so close to the one year purchase. She took my credit card, we were charged for a five year plan and service was scheduled. After service, both units were still louder than I would prefer but the technician said it was common. Over the last few months, both have become louder and louder. Now the dryer shuts off and wont stay on. When I called back to schedule service again, the date of our purchase was all of a sudden in question. (I applied for the contract over the phone so THEIR rep entered the purchase date.) They are now telling us they will only honor the cost of parts and we are subject to pay for diagnostics and labor (which is the largest cost of repair). They are telling us our contract has to be cancelled and AFTER we receive and PAY FOR all but the parts, we can call and pay for a NEW contract. This has been the WORST appliance purchase we have EVER made and we have lost all confidence in the quality of Maytag/Whirlpool appliances. Both units have been VERY disappointing and we spent over $700 on each unit. NEVER AGAIN.
I bought this washer on 6-29-14, should have returned it within my 30 days but kept thinking it will get better, NO. I actually like to use water to wash my clothes!! It doesnt even get all the clothes wet when using on the bulky/or any other setting. Very disappointed in Maytag!!! Washer for sale, very cheap even though I paid $500 with warranty.
I have a Maytag Range that I bought new and installed 6-1/2 yrs ago for over $1200.00. I am single so I rarely use the ovens. The upper over I use maybe 1-2 times a month and the lower oven I may use once a month. The night of 3/7/2016, I used the cleaning cycle set on medium for both ovens. Yesterday, when I went to wipe the ovens down, I found the lower heating elements, on both ovens, had snapped. The top ovens lower bracket had broken in 2 places, the first break is about 2 from the connection, on the right side leaving about an 7 gap. The lower ovens element had broken in only one place about 2 from where it connects into the back of the oven. This has to be a flaw in the either the design or the material. In the 45 yrs that I have been using ovens and stoves, my last stove was over 35 yrs. old, I have never had a heating element break. While I can understand a break at the connection, I can see no reason that the it would break in the center of one side on both lower elements in the same oven. I also noticed that lower heating elements are a much small gauge than the top which I find strange.The other issue with the stove is the seals around the windows are not tight. I noticed dust was inside the two glass panes. The rubber seals were sunk down into the door, but Maytag said it was not their problem that I must have done something. When I remodeled my kitchen, I bought all Maytag products: 1.H20 Frig - The electronic panel went out after 3 months and had to be replaced. Manufacturing Defect - When the repairmen came to fix it, he told me to call Maytag which I did. They refused to pay for the repair because I called a repairman first, even though the business was Maytag certified. Even though I said I would cancel the service call they said because I had made the appt. and they recommended I call Maytag, they would not cover the repair. 2. Stainless Steel Dishwasher (Cost over $700.00) - Motor went out after 3 yrs. 3. Microwave/Convection Oven (above the stove)- Convection light out after 4 months. The replacements are not inexpensive.One other complaint I have is when I bought all my large kitchen appliance Maytag had a $600.00 rebate offer. Even though I mailed all the required documents to the company over 2 months before the rebate ended, I never received my rebate. The explanation I received was that the center that received my documents delayed forwarding them to the proper department that processed rebates and they were received after the offer ended. When I questioned the legality of the practice, I was told that this was all explained in the Terms and Conditions (ie: small print).
I bought a new Maytag French door refrigerator a few years ago and have been disappointed ever since. The quality is second rate and now the ice maker has failed. The product looks good but performs poorly. Buy a more quality foreign made product instead. Before this I had an LG which was quieter and never had a problem after 10 years.
Washer needs new transmission at only 3 years old! Maytags 10 year part replacement doesnt cover it. The company actually asked why I didnt purchase extended warranty, I thought I didnt need one. Bad bearings, it doesnt wash the clothes clean, $400 to fix it. Needless to say Im buying a new washer and it will not be a Maytag, worthless piece of scrap!
The way the side by side fridge/freezer is built contributed to several injuries. I am 60 tall and of normal size, and accessing anything in the side doors lower down always results in smashed head, near bleeding injuries. I am so sick and tired of it. No other fridge has done this to me. Add that to the shelves being near razor sharp. One of these days this fridge is going to land me in the hospital with a lawsuit. Most people are not 3 feet tall or 8 feet tall, thats the only way to use this fridge safely!
Was assured the washer could do comforters, etc. Well, I took a video of the washer doing 5 t-shirt, 1 pair of pants, and 3 pairs of socks on the power wash cycle. Nothing tumbled. All the plate did was swish some water around on the bottom. Clothes werent clean at all. Check my Youtube video, and you can watch the leg of the pair of pants sticking up out of the water and never getting back down in to get wet. Horrible horrible machine. With that said, called the company I bought it from, and they arranged for a front loader since Id only had the machine for a couple hours. Stuck me for a second delivery fee though, which I wasnt happy about. Well see when the new one gets here Tuesday.
I reviewed lots of reviews, and decided that the negative reviews ones were sour grapes or uninformed customers! WRONG! Do not buy this washer. I replaced a 16 year old Frontloader Bosch! Should have had the Bosch repaired, but wanted a topload for a change, new look etc. From day 2 the washer began to squeal during the early cycle and at the end as well. Maytag repair was out for an unrelated repair on another appliance. I told the tech about it and he suggested its brand new etc, give it time to settle in.Now 4 months in and another service call to tell me its nothing!! It squeals so loud I can not run it while in the next room. I have videoed it and sent it to the Maytag repair in Glenwood Springs, and he said I should load it only full enough to see the impeller at all times!!!! Forget a full load of work clothes or a pillow or blanket. Which is to be expected to be able to wash. He said I needed to spread the clothes out manually along the outer sides of the TUB only, prior to washing the clothes! not over the impeller. I am not kidding! This is a open tub, so the impeller is the little thing in the middle on the bottom. I advised him, I videoed the event and even with three socks in it for a test it still squeals like a (well you get the idea). Trying to get Maytag help, but nowhere. Matching dryer door hinge broke first week, it has been repaired. Not good quality at all for the top of line Maytag. Then Maytag Man must be busier these days, than of old.
I think so much about Maytag dishwasher with electronic controls that I decided to fix up my Maytag mdb3700awx by replacing the motor. It has an old fashion timer. It was trouble free for 10 years until the water supply line fail and sprayed water on the motor and shorted it out. I got a use motor and pump from eBay for 40 dollars. The dishwasher should last 20 more years. Too bad Maytag dont make them like they use to.
This washer stops every 10 minutes, sometimes taking 3 to 4 hours to complete one spin cycle if it is completed at all. All troubles began shortly after warranty expired. NEVER EVER will I ever buy Maytag again. I make certain that I tell everyone I come in contact with about the pathetic quality of Maytag.
Consider all other manufacturers before purchasing a Maytag dishwasher. Our 3 year old model MDB8949SBB1 is junk. The control panel is a joke. Works when it wants to. Do not spend your hard earned money on Maytag.
We bought a Maytag Bravos XL assuming that because of the brand name it would be a great machine. WRONG. This washer is truly awful. Every single load of darks comes out covered in soap scum. I always have to rewash every dark load with no soap for a full normal cycle in order to get the scum off. My whites are probably also scummy but often I just throw them in the dryer as I cant see the scum. Its just a very, very poorly designed machine that obviously wasnt tested before they started manufacturing and selling it. Its criminal how Maytag continued to sell this piece of junk, and Ill never trust their brand again.
Seven years ago when we bought a new house, we bought all new appliances, Maytag Washer and Dryer, because they were suppose to be extra good and sturdy, what a joke. For the past four or five years, I have had to replace the lock on the door of the washer, which means Im without a washer for a week. Since no one stocks the parts because it is such a joke, some repair places wont even consider repairing a Neptune. Seems like since the company stopped making them because of the problems they have, as a minimum they should replace all Neptune washers that have been sold with a reliable washer, front loading in the same price range. I will never buy another Maytag product and will be sure to tell everyone I know not to buy them either.
We purchased our Maytag Bravo XL in 2012. Over the past year and a half we noticed the inside of the top lid is rusting as well as the bleach dispenser area. I called Maytag about the lid and they said there was nothing they can do and that we could buy a new lid replacement. Really??? My parents had only Maytag in their home for over 50 years with little to no repairs needed ever! We were a family of five back then. Because my parents always bought Maytag products so did we. This is the first time in 40 years that I have ever seen this happen! I was hoping for a recall for these issues but dont find any online. The washer and dryer were not cheap and purchased from a reputable retailer.
I also bought a Maytag Neptune MAH5500BWW and matching dryer model #MDG5500AWW in 2001 and within a month, I called Sears and Maytag. I told them about the terrible odor and mold growing. The repairman said it is normal and told me to use Tide detergent once every two weeks. The dryer had a major breakdown and I had to buy a whole header with all the electrical components. I too bought the brand name Maytag due to a good reputation that Maytag had. I never received a recall notice or anything from Maytag. I will never buy Maytag products again. I found out from a salesperson at Sears that Maytag was sold to Whirlpool. The salesperson said the reviews are terrible for Maytag products especially for my models. I will never buy from Sears, etc. What can you do for me? Maytag and Whirlpool need to take their responsibility for their products! I am truly lucky I did not buy a plane from them. I and a lot of people would be dead.
We bought a Maytag range Nov 2013. My daughter has maytag appliance and stand by maytag. We grew up with maytag. But those days are no longer. It is not about quality, it is about how many did we make, how many did we sell. I am very disappointed with my range. I tried several times to use my upper oven, in disbelief my lower oven was heating. This happened so much that I touch to make sure that the Correct oven is on. I also have problems with my knobs for my burners. I could not turn off burner after finished cooking. We had to unplug range and turn off gas, if we did not do that the burner would have remain burning. This very uncomfortable for us.I still believe in maytag. I am sure we have not talk to the right person. There is too much at stake for the company, too many complaints are bad for any business. I too am a victim, very disappointed, I wont give up. I have a warranty with home depot and they have been great. It is not their product but they sold it. I hope everyone with a lemon will get problems solved. We only want what we pay for, even manufacturer when they buy other products they want quality as well, we all do. Hoping everyone will be able to get justice. Thank you.
Purchased this machine (Maytag Bravo Washer) in May, 2015. Drive motor blew Jan, 2017. 18 mo. old. 10 year parts warranty and a tag on the machine that reads MCT (Maytag commercial Technology), which leads the consumer to believe this heavy duty machine. I called the warranty number, as I had properly registered the machine on the day of install. Said he would have a new drive motor out to me in 7 to 10 weeks. Yes. WEEKS. Really? I advised the operator that 3 parts stores in my area had the part available, and asked if there wasnt something we could do. He said no they are back ordered. How is it that Maytag cant get their own parts. I purchased the motor for 118.00 and my clothes are now washing again. NICE job Maytag. I suggest finding another company to buy your appliance from. Promises made are not promises kept. DO NOT PURCHASE THIS MACHINE.
Had some extra time, so I thought Id add my .02 to those including myself disgusted with Maytag products! 1st up, the Maytag washer and dryer I purchased from my nephew after his divorce. The washer shot craps 2 months after I bought it from him (out of warranty of course!). The transmission went out - cost to repair $550.00. My nephew paid $350.00 new at Sears. We happened to have our ol reliable clanking GE, so we used that while deciding what to do about the washer. In the meantime, the dryer quit heating. Cost to replace heating element - 400 smackers! Dryer new at Sears was $250.00.Come to find out that even though they had Maytag names on the washer/dryer, they were cheap copies by White/Westinghouse. Well anyway we bought a set of Whirlpool Duets before doing our homework, cuz if we knew what was gonna happen... Before we knew the trouble we were going to have with the washer/dryer, we got a Maytag Quiet Series 300 dishwasher (Maytag Quiet Series 300 MDBTT60AWW). Yip, the control panel failing problem! Only purchased 1 so far (only 1?!), but my wife likes to hand wash the dishes. If we were the typical family using the dishwasher all the time, I would have replaced more than 1 at a cost of $135.00 each from Sears and doing my own R&R work, saving on the labor. Cost new at Lowes - $350.00Up next is the Maytag fridge. I purchased it back when our 2 boys were at home. I bought it mainly for the name and large capacity. After about a year (yip out of warranty) the cooling was very uneven. Sometimes the freezer would defrost by itself, then it would start working ok again. The top couple of racks in the fridge would be quite a bit warmer than the bottom. I understood the top racks would be a little warmer, but Im talking like 15 degrees. I called a repairman and told him about the problem. He said hes received numerous complaints on this particular fridge, and theres really no way to repair it unless the electronics are replaced as well as the compressor because as the compressor gets weak over time, the electronics get fouled up by this. Cost new - $1300.00. Estimate over the phone cost to repair - $950.00 with no guarantees. Replaced with a SamsungAs far as the Duets? No problems so far. They work great and we are very pleased by them. But I have did my research and am holding my breath! I also have a Maytag microwave thats still working, but has did a couple of unusual things - the lights in the front panel display started flashing showing a fault. I unplugged it when its did this to reset it. That was a while back and now it seems ok. At least for now!When someone says, Yeah, well, you might just have a lemon, but the rest of Maytags appliances are fantastic! My wife and I when we hear this are ready for a fight! Weve had experience with all of Maytags products, and with the exception of the Duets (so far), they are nothing but junk!! Another thing I wish to mention is the Samsung fridge. Its about the only model that has a factory 5-year warranty on the compressor and major components. Weve had several fridges in our married life, and the Samsung is far superior to any fridge weve owned. Ill be looking to that brand in the future. The last item I promise: If you read the reviews on front load washers, none of them get very good ratings. If I would have know that, I may have purchased a top load. But the Duet washer does do a superior job (IMO) cleaning the clothes, and the clothes are virtually dry after the last spin.
Maytag Maxima 9000 washer not working since day 1: I have placed a call on Friday, June 14, about my Maytag washer not working. The service man came in on Friday, June 15, 2012, and stated that a UI board needs to be replaced. I have called Whirlpool to ask for the part to be ordered so it is faster, could not do anything. Then, I have not heard from Whirlpool since. I called them again on Wednesday, June 20th, and I was told that the part was ordered and it will take up to 10 days for it to arrive. Once it arrives, the technician will call to set up an appointment. So, according to Maytag (Whirlpool), I can be without a washer for at least 2 weeks (as 10 days are 10 business days) and it is all good.
We bought a bottom freezer Maytag refrigerator a little over a year ago and have nothing but problems with it. It leaks and has ruined my hardwood floors. The lift lid for the meat and cheese broke. I have had other refrigerators with kids at home for 10-12 years and never had these problems. It is just my husband and me now so I know it does not get the abuse other refrigerator that were different brands received. I would never buy another Maytag refrigerator. I have been so disappointed with the product and the service. I read some other reviews and have to agree that Maytag could care less about their customers. I have also received several Im sorry, but basically we cannot help you.
I changed from another HE brand to this model. No comparison. This machine can do twice the work... but double the time. My former machine was quiet while this one is not. Maybe I got spoiled to the former brand, but Ive never heard so much noise from a washing machine! Ive always thought Maytag meant quality but I think they may have missed the boat here. I tried reviewing on their site but when I gave it two stars, I got an error message. Clever, Maytag.
Hate my Maytag Centennial Commercial Technology washer. It takes well over an hour per load. Clothes come out very wrinkled, and my knits get holes very quickly. I would not recommend this machine to anyone. In fact, I warn people against it as I have been frustrated every single time Ive used it. Model # W10420382A.
We purchased a Maytag Jet Clean Plus in August of 2013. Within 8 months the control panel stopped working. Though it was replaced by one of their technicians it now after 9 months is broke again. How can this be such a crappy product??? Over 800 dollars for a dishwasher to have to go out twice in less than 2 yrs is just wrong. The company needs to stand behind their products!!! I will never buy Maytag again and will advise anyone looking to not waste their money!!! VERY DISAPPOINTED!!!
We had been a Whirlpool only brand household for as long as I can remember. When our Whirlpool washer and dryer gave out on us 11 years ago, we had a friend swear by the quality of Maytag appliances and decided to try something new. We purchased a Maytag Atlantis washer and dryer set. We have had our Maytag Atlantis washer and dryer since 2003 and both appliances are still as dependable and hard working as the day we purchased them. We live in a house with well water and our water is treated to be soft water.We have 2 daughters and 4 grandchildren who have come and put our machines through some heavy duty challenges when their non-Maytag brand washers and dryers have failed them. We are still very satisfied with our Maytag purchase some 11 years later, and so are our daughters and grandchildren!
No adequate response from Maytag. Unsafe washer. Will be taking this to consumer protection as my scrubs are coming out of the wash with blood etc. left on the articles, even with bleach used. Very serious for all concerned. If you have someone with shingles or any other transmittable skin disease in your household, do not use this washer.
Well I like all the other people have the very same problem. Ruined floor from sheet of ice that forms on the bottom tray daily. I was told I need a new main board which I understand is about $500.00. I am 55 years old and this was my first brand new fridge. I am so so upset. I grew up with the whole Maytag repairman commercials where he was so lonely cause he never had any repairs to do. All my life I grew up with these commercials. I thought I was buying the best. What a disappointment. It has been in my living room for 2 years. I keep thinking something wonderful is going to happen. Now I have to pay someone to haul it off. Great.
18 month old range did not shut off although it showed off on the cancel page. $800 down the toilet. Maytag had the guts to charge $100 to troubleshoot plus parts and labor. I will donate it to scrap metal. Company does not give a rats behind. DO NOT BUY MAYTAG.
I purchased this machine (Maytag Bravos XL MVWX700XL2 ) about 18 months ago. I was so excited with the looks and the reviews I found on the machine at that time. For the first 14 months I was happy. All of a sudden, it has become the washer from Hades! It twists and almost ruins my clothing. Not to mention, I think it is permanent wrinkles that it puts into things. I washed our comforter on Bulky. The part that must have been at the bottom is completely wrinkled and it also wrecked all of the fill. This was a comforter that it is supposed to be fine to put in the washer. I am attaching pictures in which you can almost plainly see where the comforter was at the bottom. I had a serviceman out a few weeks ago. He said Maytag knows that there is a problem, however, there is no service bulletin that is out yet on it. In addition, he ran all of the codes and told me there is nothing wrong with my machine. That must be why I have to iron almost every piece of clothing in this house. Maytag will hopefully give me decent customer service on this, or I will come unglued. For the price of this washing machine, I expected much more.
I purchased a Maytag front loader washer less than a year ago. Based on their deceptive advertising, Maytags rarely need service (model MHWE201YW00). There was a loud banging within 11 months. I called service for the additional warranty I purchased. The service man told me this machine is shot. The bearing completely broke and the drum was loose. They ordered 3 huge boxes, 3-1/2 feet cubes delivered to my house. I had to drag them into my garage where they have been sitting for two weeks. I am now 4 weeks without a washer with 4 kids. Ive called Corporate Headquarters and have spoken to their Corporate Board Gwenn and Jackyln who seem to think they can diagnose the problem. I told them the machine smelled like it was burning and the last load was dripping wet and the clothes smelled burnt. This is a stackable in my kids bedroom and I told them I was concerned about an electrical fire. Ive already missed one day of work for this. I am now being told Jan. 11, 2013 is when it can be serviced. That would be 2 months without a machine. They are willing to endanger my children with wet wires and an electrical fire. Mr. Fettig is impossible to get in touch with and this customer service center apparently has no supervisors. What they say, goes. A class action should be started against Mr. Fettig and his team of crooks who are putting crap out into the market place, falsely advertising it and then not backing up when their product breaks less than a year and becomes a possible hazard in someones home. Ive sent to his home address a UPS letter to Mr. Fettig, letting him know if a fire starts in my home due to water on the wet wires (water that got behind the drum because of the faulty bearing), water that was leaking from the bottom of the washer that I hold him and his company personally responsible. They have been alerted to the problem numerous times and ignore it. I spoke to their Safety department and I asked what to do if I smell a burning smell when the machine was running. They told me to immediately shut it off and unplug. Yet Whirlpool is trying to put a Band-aid on a machine that has already been infected with water damage to the wires. This has been such a frustrating, stressful experience. Even 5 weeks from now, when my replacement parts are put in, I will worry each time the machine is run if there will be a spark from the damaged wire. Something must be done legally to stop these crooks from doing to this and getting away with it. All they care about is their profit margin. The Whirlpool creed to their customers is a bunch of bull! Mr. Fettig vacations at his home on Dolphine Island, Alabama while hardworking people are scrambling around trying to figure out what happened to their new appliance that promised to work but is broken in less than a year. He vacations at his home in Florida while the hard-earned money you spent on his product is a waste.
I bought a Maytag dishwasher less than two years ago. The Maytag repairman just informed me that the control panel, the control board and the harness were burnt and needed to be replaced with parts costing over $300. I said, No, thanks. I paid him the $99 service call fee and called Maytag to see if they would help. Nope, they pretty much said, tough luck.
We have had our washing machine for about 6 months, we got the F3 E6 error code. After doing some research, we found out that the control module was what we needed to replace. My husband and I called both Maytag and Lowe’s, (the store we purchased the washer from). We have been given the runaround. After talking with several managers in the Lowe’s warranty department, we were told that we had to contact Maytag directly about that particular problem. Okay, no big deal. We called and every single time we were put on hold for at least 30 minutes before we were hung up on. Not once did we even get to speak to a person. If we don’t get a response and our problem doesn’t get fixed, I will be going to the Better Business Bureau.
First we bought the washer and not even a month after it was ruined. In the span of the year that weve had it, it has broken down about three times. Then we bought the matching dryer in August and by the beginning of December it has broken down. Called customer service and they are not coming until January 18. Have me waiting over a month to fix it. Worst brand ever and even worse customer service. Never again will I buy anything from this brand.



