Part on fridge is defective. They have sent the part but tell me they dont have anyone in the area to work on it. Nor will they pay for someone to come out. We must replace it ourselves. This product should be on recall. Maytag fridge. Freezer door on bottom filling up with water. We have 2 of them doing this. One about 15 years old. Other one is 3 yrs old. Maytag knows of the problem but wont fix it. Wont recall their default product.

We bought a pair of Maytag Bravo MCT washer and dryer on May 30, 2011. On April 30th our dryer would not turn on. We called the Maytag service where we bought our machine, and were told it was a fried motherboard and would cost approx $600 parts plus labour. For a machine to last less than three years is very unreasonable. Maytag used to have such a good name. That is why we originally went for this brand. We were told by the service tech, that if we opted to buy a new replacement machine they would waive the service call charge. Is this how Maytag keeps selling units?? We bought the higher end units thinking that they would last 10+ years but now it seems Maytag has designed their machines that are disposable. Tisk tisk Maytag. No wonder your service men are lonely... Your sales staff are too busy reselling to loyal customers. Well, you have lost customer with us. We are going to Sears to buy a new dryer made by GE and will sell our Maytag washer on Craigslist and replace it with the matching washer from GE.

Have not had either inspected, but last night the dryer started to rumble and then caught on fire... Fireman suspected bearing bad and caused a spark igniting dryer; washer has started making a shrill loud noise on the spin cycle.

We got our Maytag fridge approx.18 months ago. There was no trouble the first year and there has been nothing but trouble for the last five months. The freezer started frosting one day which causes temp to get in danger zone - we defrost it with a hair dryer about every week and it has continued to frost up ever since. We have a friend that works for a certified Maytag repair business. He came to our rescue five times and called Maytag hot line for help.Together, they could only suggest that the gasket be replaced. He could not see anything wrong with it but we changed it just in case. Still, the problem continues. When we called Maytag customer service (877-556-57420), we were told that no one has had the problem before us. We just looked online; there are 521 complaints about Maytag. My question now is, how do we get a class action lawsuit going?

We purchased a Maytag dishwasher at Home Depot in White Bear, MN in November of 2011. The dishwasher just quit running last week and the repair person told us the control board needs replacement. We will have the control panel replaced but have determined this machine is of very poor quality and will never buy a Maytag appliance again.

Its an old story with Maytag. We purchased a refrigerator in Nov 2012. Three days ago we noticed the refrigerator was making a constant buzzing sound and that the freezer was not cold. A repairman confirmed our suspicions. Bad compressor! Cost to repair, $729. And, the warranty on the new compressor was only 90 days. Cost for a new one $1700. Contacted Maytag. We do offer extended warranties (up to 10 years on compressors) on some models, but not yours. So, we will get a new one but with the extended warranty. It wont be a Maytag.

Im so mad over my new purchase on the XL Bravo washer and dryer and Home Depot will not return. I have 3 kids and a hard working husband. My clothes do not come out clean no matter what cycle I use. It takes forever just to wash one load. If you spill something on your clothes and it dries crusty it will come out of the washer crusty. I want to cry. So much money wasted and cant get our money back. Would never recommend a washer without an agitator. Towels come out soaking wet, and dont spin dry if heavy...forget washing a blanket. 4th day using the dryer and now there is no heat. What was I thinking!! So mad and sad too!

I’ve had this new stove just over a week. Used 3 times (I just moved). I have cooked on staying already on the ceramic top. I’ve had a ceramic top stove for over 20 years with barely a mark in it. Terrible. I’ve left a message with the store with no reply.

I had this microwave less than a year. The control panel went out and Maytag fixed it. Now a year and a half later, the same thing happened. This product was almost $400 at the time we purchased it. I have had better luck with $40 microwaves.

I feel its kind of cheap. The interior is all plastic which doesnt look shiny and clean as it use to be when it was new. Not efficient in cleaning. Can see still dirt spots in some of the washed dishes.

This is my THIRD dishwasher, and by far the best. The Bosch machine I had before that was a catastrophe: mediocre cleaning, intense filter cleaning required - at least every two days - and, with a pretended noise level of 47 dB, MUCH noisier than the 50 dB announced by Maytag. Somebody is laughing at someone! To sum up: the Maytag MDB4949SHZ cleans dishes incredibly well, is very silent and requires no filter cleaning.

My wife & I purchased our Maytag dishwasher model # MDBH979SAB1 on 3/8/13 from homedepot.com. Approximately 24.5 months later our dishwasher experienced control panel light button malfunctions similar in description to the many other consumer complaints on this & other forums. I would like to share some additional information based on my research about this issue and possible fix. The source of Whirlpools control panel issue is design related. The issue is caused from moisture which induces oxidation on the Flexible Printed Circuit (FPC) cable that is integrated with the control panel and connects via connector to the electronic control box. The issue usually manifests itself on the cable just where it bends coming out of the touch membrane panel.The oxidization of the FPC cable eventually creates electronic shorts or opens between the parallel traces thus causing the panel control lighted function problem which disables the dishwasher from being used. The cable, since integrated with the control panel, is not a separate replaceable part. In order to repair, the Whirlpool diagnostic action is to replace the entire control panel. I quickly learned after doing some online research about Whirlpools control panel issue that it extends back to at least 2011 with control panel part # W10475784 and corresponding or like PNs of this design. The number of control panels sold of this design by various online appliance part centers coincide with the high number of reported like control panel failures.In just 2015 alone so far, the sales for this control panel have been in the hundreds. This indicates that Whirlpool continues to replace defectively designed control panels upon failure with defectively designed control panels. There was also a class action lawsuit filed against Whirlpool in the state of California on May 6th, 2013 for the control panel issue. The filed lawsuit is public & the whole document is available online as a pdf file. Unfortunately, Judge **, granted Stipulation to Dismiss Case with prejudice 74 on 5/23/14. I was unable to find out any details as to why the case was dismissed. I did not call Whirlpool about my control panel issue, instead I handled all correspondence through Email to them at WHIRLPOOL_CUSTOMEREXPERIENCE@WHIRLPOOL. COM.My initial correspondence included all the facts about this issue & that I did not wish to have their warranty coverage/period explained to me for I understood them, the problem was a quality issue, and just basically wanted to know what they were going to do or have been doing about resolution. The email correspondence with them got me nowhere. They initially replied back with all the form niceties like We apologize, We understand your frustration, & We value you as a customer, but denied every knowing about such control panel issue, regurgitated their warranty policy & period and were unwilling to resolve anything. In their last reply they stated how unfortunate it was that customers only take the time to provide negative feedback!! This is just bad business, and though I would not like to think it, but the control panel issue may have been by marketing design.Please keep in mind that Whirlpool manufactures appliances under at least 15 different name brands including Maytag, Kenmore, Admiral Kirkland, KitchenAid, Roper, Speed Queen to name a few. All is not lost, being an electronics engineer I looked into the do it yourself fix. If you are not comfortable in doing this, you may be able to find someone to help. I was able to repair mine by carefully scraping off the oxidation from the FPC cable (will appear brown in color) & encapsulating it with high density 100% dampening silicon (non-caulk type) to protect it from moisture & withstand heat. There can be other ways of protecting it from moisture instead of silicon, just make sure it can withstand heat, wont become brittle, & that it may not cause potential damage to the cable itself.My repair has worked for about 4 weeks now, & shows no sign of oxidizing. The problem may be more severe if the oxidation has actually opened or broke one or more of the small cable traces. Do not attempt to solder this cable! Its way too thin & will only make matters worse. An open can be carefully bridged with a conductive glue or ink thats on the market. One source is a window defogger repair kit product thats sold at auto stores that has a conductive glue in it. Post open repairs will need to be checked with an ohm meter to make sure repair is good and that any adjacent trace lines have not been shorted by repair. Of those of you that have just bought or had installed Whirlpools defective control panel, please encapsulate the FPC cable as soon as possible to protect it from moisture. If you dont, it will surely oxidize again over time.

I bought this washer brand new in 2011 for $650. I had bought a Maytag washer before in 1967 and it was still running in 1995 when I gave it away. Considering my first Maytag lasted me nearly 30 years (Last I heard the machine was still running in 2005), I never thought my new Maytag would give me any problems, until it was at least 10 years old. (I did know Maytag had been bought by Whirlpool but didnt expect any difference in quality). Boy, was I wrong! After using it for a month the machine broke down and it had to have the clutch and gear box replaced. Last week July 2016 the machine broke down again. It was the internal computer (referred to as the electric control unit) a printed circuit board that retails for approximately $300 (A ridiculous price given that much more complicated laptop and tablet computers today can be brought for $100, the circuit board should retail for no more than $40).With labor the repair bill came to $550, which was nearly as much as a new machine and did not justify the cost. Supposedly the electric control is susceptible to current surges and power outages. Given that this is the case, it makes no sense whatsoever that a machine billed as eco-friendly would carry a part that will doom it to the junk pile because of a power surge or outage and does not carry a surge protector. After learning of my experience Maytag called me the next day and offered to sell me a new Maytag at a discount price, which of course I flat-out refused.I would never ever again own a Maytag appliance or one made by its new owner (as of 2005) Whirlpool. With such susceptible electric units these appliances will sooner or later result in electric fires that will end the life of its owners. The US govt needs to protect US citizens from these predatory companies that make over-prized, throwaway products labeled as eco-friendly that are potentially dangerous. My advice for anyone that is thinking of buying a Whirlpool or Maytag washer dont do it. For those that already own these machines do not run them without a heavy duty surge protectors. It is not worth your life.

I purchased a Maytag self-cleaning stove in early 2009. Right away, the oven floor finish started to bubble up. I called Maytag service and was told the part wasnt covered. I let it go since it wasnt interfering with the function of the oven. However, in Feb 2012, the oven started turning off in temps above 350. I called Maytag service again and was told that since I didnt purchase an extended warranty, I would have to pay for the service call, parts and labor. I complained that I never expected their product to break down in less than three years.I had a private oven service look at it and was told the computer part was the problem and would cost almost $300 to replace; or I could just live with an oven that didnt go above 350 and buy a new one when it broke completely. You can be sure I will never, never purchase another Maytag product or any other product they involved with like Whirlpool. I am done with them and their inferior workmanship.

My Maytag dishwasher which is less than 2 yrs old had its control panel and board gone bad. It took almost $400 to fix it. It seems like an ongoing problem and Maytag does not do anything. I would have bought a new dishwasher for that price, but I was already in for almost $200.00. They dont give you prices upfront.

My Maytag Neptune washer also has a problem with mold build-up and now the door lock assembly is totally gone. I was unaware of the class action suit or I would have joined. I am just disappointed!

I purchased a range 5 months ago. It is STAINLESS STEEL. It began to rust. I called customer service and they told me it was cosmetic, so they wont help. I think a stainless steel range should not rust after 5 months. Very disappointed, WILL NEVER BUY MAYTAG Again.

I bought a Maytag microwave model mmv4203ds00 on May 2010. On 8-20-10, the microwave stopped working. It was serviced under warranty. However, on 10-31-11, the microwave stopped working again.

Control panel is defective on my Maytag dishwasher. Found a phone number that was created to deal with this problem. I only had to hold for a few minutes but the first person I spoke to was rude and unhelpful so I asked to speak to someone else. When another agent came on the line I told her that only the normal and rinse button light up but do nothing when pressed. She arranged for a repairman to come to my house and determine if my control panel is defective at their cost. When he arrived he asked me what the problem was and I said, The touch pad control panel is not working. He stated, Your control panel needs to be replaced. I have to order the part and come back to fix it. He was there for about five minutes and he never laid a finger on the dishwasher. When I asked if the control panel design has been fixed he said, No, you will probably have to replace it again.There is a video on the internet that shows how to seal the electronics with silicone. The repairman said that they cannot seal the electronics unless Whirlpool provides a kit to do it. I guess the Maytag repairmen may have to come out of retirement. My husband will seal ours after it is replaced so we hopefully dont have to deal with this problem again. So now I am waiting to see if he returns in a reasonable time frame and gets my dishwasher going. There is a class action suit about this issue filed in 2013 about this defect.Updated on 09/23/2015: A repairman came to my home on August 20, 2015, at Whirlpools cost, and he determined my touch pad did not work. He informed me that Maytag would provide the part, free of charge, but it would cost me 85.00 for them to come back and install it in 2-3 days. As of today I am still waiting for the part to come in, apparently due to high demand Maytag was out of touch pads, which were out of stock. No idea of when that would be, the repairmans company said, dont call us, we will call you when the part arrives. So I began to look for the part myself, found a couple on an auction site, but most companies that sold parts were on backorder. Until I found a company that said their inventory was out of stock but they had five, stashed in the back. The price of 105.00 was not that much more than the 85.00 cost for the service call. Got it in two (2) days, installed (in about five minutes), sealed by my husband and I loaded it and washed my dishes. I was so overcome with relief, tears came to my eyes and I almost fell out. I give five star to the fella that had the part stashed until I needed it.The Maytag repairman is still waiting for the part so he can fix my dishwasher.

We bought the Maytag set of dryer and washer just over 5 years ago with ex. war. The dryer now doesnt heat up but the drum does turn. To fix it would cost about $500 maybe more and the parts may only last a few months. I believe that dryer should last longer when only used about once a week. I am now looking at Speed Queen. Cost more but am told they last longer.

My washer is 3 years old, it sounds as though an earthquake is rocking my laundry room during the addition of water, rinse, and spin cycles. Cleanliness only when washed twice, along with the washer stopping at 12 minutes because of UL signal (unbalanced) - this happens even when I have a small load. The dryer does dry clothes however along with tons of Lint stuck to my clothes. I empty the lint screen after EVERY dry cycle. Have had repairman who charged me $70.00 and said he could not fix the washer.

I bought this washer less than 4 years ago and its already broken (leaking from the basket). Maytag refuses to honor their warranty and is charging $400 to send someone out to fix it even though it specifically says in the warranty that the basket is covered. When I mentioned this to the rep, I was told that does not apply to all washers. I expected better service from Maytag and thought it was a reputable company. I will now have to purchase another washer, rather than spend $400 to fix this one. It definitely will not be a Maytag!

I purchased a Bravo Washer and Dryer from Home Depot. The Maytag Bravo washer and dryer we purchased from Home Depot did not work from the beginning. Before I called Maytag, I tried for several months to redo the way I was loading the washer and dryer.I tried several different settings however, the clothing keeps coming out smelling like it is still worn. Spots are in the clothing that normally comes out with a washing (with my prior washer). The clothing just does not get cleaned and it gets so tangled that it has ruined some of my clothing. There is clumping of the detergent, even though not a lot has been used.I had the repair company come out three times for both the washer and the dryer. They have checked and no errors codes where found. One gentleman told me again to redo the way I load the washer and the dryer. I have done it so many times, but I tried again and even purchased little dryer balls. It made no difference.I called Maytag again and was told they would have to have another company come in and do a second opinion. The person came and said that he agreed that the washer should be able to wash and the dryer should be working correctly. He recommended that a possible problem with the motherboard for the dryer (which was a possible problem mentioned by visit #2) could be handled, but he had to have it approved. He would check with the company and get back to me. I received a call the next day and a message was left telling me there is nothing he can do with the washer. He was told by Maytag/Whirlpool that I should only fill the tub lightly and not pack it down (I told everyone how I load and I never pack my clothing down). The washer should, when loaded with wet clothing, be only 1/3 to full otherwise it decreases the wash ability dramatically.The problem of the siphoning action for the softener section of the washer should be handled by running boiling water through the tube to loosen up the wax portion of the softener. The possible correction for the dryer exchanging the motherboard (it could be set incorrectly) was turned down by saying that the dryer is running to Maytag/Whirlpool’s satisfaction and nothing else would be done, since there are no error codes for both washer and dryer.My towels have a mildew odor to them when they are used. They have to be washed twice and run through the dryer a long time before I can put them away. I purchased a high capacity washer and dryer and I am told now not to fill it more then 1/2 full. That is not what I was told by the person selling it. Otherwise, I would not have purchased this set at all.

Purchased new Maytag MF 2558 VEM5 for over $1000 and have had nothing but problems. Water constantly leaking on floor, ruining kitchen wall trim. Now ice maker doesnt work. Bought in 2011 and started leaking after 2012 on out of Warranty. Now in 2014 ice maker stopped working. Bought at Home Depot who refused to fix. The worse fridge I have ever had.

The oven hasn’t caused any issues. It’s beautiful stainless steel and black finish creates a shiny but modest finish to my kitchen. It’s self cleaning power is also useful and saves time and where I come from time is money. It cooks food evenly just as an oven should.

I am fairly happy with this ranges performance. I do have a couple of issues on the design. I would like to be able to simmer at a lower temp on a front burner, as I use a large stock pot and a pressure canner occasionally. The smaller BTU burners are on the back and the large pots do not fit over them. I havent noticed any problems with the upper ovens performance...seems to do what I ask it to, including the broiler. I have not tried the lower oven or the convection feature at all yet. Nor have I had to use the self-cleaning feature, yet...almost afraid to after reading other peoples nightmares, though.My biggest concern is the lack of safety with the knobs on the front of the stove top. Several times, the gas has been turned on by my cat simply walking across the front of the stove and stepping on a knob. This allows gas to leak until I notice. It happened again early this morning just before 4:00 am. I was awakened by a smell, which I thought was a dead mouse somewhere (we live in the country in a 100 year old house - mice do get in, thus the cats). I searched the whole house, looking for a dead mouse, until I finally walked into the kitchen and heard the hissing from the stove. Im glad I didnt try to light a candle while I was still thinking dead mouse!After turning off the gas and removing all of the knobs, I opened all the windows to let the house air out. I SHOULD NOT have to remove the knobs every time my stove is not being used! You do have to depress the knobs slightly to ignite the burners, but its too easy. Obviously, the simple act of a little cat putting its paw on the knob is enough to open the gas. This is a serious flaw that could kill someone! Something needs to be done to correct this before someone is killed or a house full of propane or natural gas is ignited and explodes!!! I will be reporting this to Maytag and hope that they will voluntarily issue a recall to have this problem fixed...Wish me luck.

I purchased Model #MGR7661XB (Gas Cooktop and Oven) in November 2009. From the very beginning, we realized it was a mistake and looking back, we should have sent it back.The finish, both on the stove as well as the burner racks (the removable grate that the pan sits on when cooking) has some sort of coating that instead of repelling grease and food seems instead to actually attract it. Any hot liquid or grease actually seems to melt into the finish and becomes impossible to remove. Essentially, our stove was ruined within the first week. We have even tried putting a scouring pad on a wooden spoon and scrub with as much force as we can muster - to no effect. Short of using a putty knife, and completely destroying the finish, I cant think of any way to resolve it.As for Self-Cleaning ... yeah, right. Use for entertainment purposes only. It doesnt clean at all.The latest issue is now the oven lights about 20% of the time. The broiler still works and we have discovered that we can trick the stove by allowing the broiler to heat up the stove to about 200 degrees first - then, when the oven is already hot, the oven part will ignite.Speaking of igniting ... from the beginning, this stove has the loudest ignition system I have ever heard. You can hear it ignite click/pop from two rooms away and the oven cycles on/off every 10 min. or so. It is very annoying.All I can say is, never again will I buy another Maytag. This was supposed to be the upgraded sealed burner model (which also is impossible to clean). This stove is only 4 years old but it was a mistake from the beginning. Like I said, I should have returned it after the first week.

Horrible machine. Purchased on 02/28/2014. I am 63 y/o retired housewife now. Machine used only for light washing, occasional king size sheets and weekly towels. I bought into the Maytag name, am so very angry that I did. Started a load at 1215 pm today... it is still sensing, washing, rinsing, spinning and then it starts all over again. Just unplugged from the power source, hopefully I can get the clothes spun out enough to dry!! Call and live chats to Maytag were frustrating to say the least. $400 plus Maytag service call to check out the machine not fix check out repairing would be extra. (I do not live in rural area, live 5 minutes from downtown Jacksonville FL!!!) Independent Repairmen will not touch this Maytag Model (cannot say I blame them!!). DO NOT PURCHASE A MAYTAG PRODUCT. This is a horrible company lacking in integrity, honesty and fairness. They sell shoddy, inferior products based upon past history.

The dishwasher is very stylish and looks great in our kitchen. I do wish there was a small knife drawer in top. It cleans very well and is super quiet. I would highly recommend this dishwasher, good value.

I am about to replace the control panel on my Maytag dishwasher (MDB7749SAM1) for the second time since purchasing it in 2012. Additionally, I have replaced the door gasket twice, as it becomes loose and does not properly seal, causing water to leak from the door during the wash cycle. There are many documented complaints of corrosion on the control panel ribbon cable necessitating replacement of the entire unit. If there were a way to replace the ribbon cable instead of the entire panel, it might be a bit easier to swallow the repair expense. Either way, it is ridiculous to have to spend almost 1/3 the original cost of the dishwasher to make it usable again, and twice in only 5 years time! My previous dishwasher was 30 years old and still functioning (though noisily) when I replaced it with this expensive lemon. I have not contacted Maytag, as it is not in warranty, however, it seems that a major appliance should last longer than a couple of years without issues.

I bought a Maytag Refrigerator (Model No. MFT2672AEM10; Serial No. K31503192) on 05/13/2013 at LOWES. On 07/27/2013 my son got hospitalized due to some kind of infection. He had fever and diarrhea that didnt go away. We didnt know what caused it. When my wife was cleaning the refrigerator, she noticed that the ice bin container had a rusty screw and metal plate. Why is the ice bin screw/metal plate rusting? We informed Maytag about this issue and they replaced the ice bin. Now, the replacement ice bin is rusty again. I sent an e-mail to the Maytag Customer Service Manager on 04/20/2015 and was told that its no longer covered by the warranty. I informed the manager that this is a defective/flawed design/rusting part from the beginning and Maytag should have REDESIGNED it when I informed them first hand and not just replaced it with the same defective/flawed/rusting part. I told the manager that this is a safety concern and Maytag needs to do something about it. The Customer Service Manager I talked to didnt want to do anything about it.

I purchased a Maytag dishwasher model #MDB6769AWB2. After 1 year and 2 months of light use (just my wife and myself), the control panel went out on it! I called Maytag and because it was over 1 year old, they would not do anything about it! When you call their number listed in the owner’s manual, they thank you for calling their Customer Experience Center. This is an experience I can do without!

Wow, my dream oven, or now nightmare! I purchased a Maytag dbl oven MGR6775BDS in 2007. The top oven stopped working first after about 3 years and this week, the bottom. I cooked a meal on Monday and Wednesday. Without notice, it would not go past pre-heat. I have called several people and they all act as if this was a truly unique situation. Since I have been out of work, both my regular and extended warranty have expired. I had good faith in a product that carried the name Maytag and the fact that it was on sale for $1,200. I didnt know I had so much company. Yeah, I was told I could purchase a repair warranty for the sale price of $340. Oh yeah, I replaced a 20+ year old oven for the new and stainless dbl oven of my dreams.

Maytag Neptune MAH8700AWW and MDE9700AYH Washer and Dryer - Electrical overload to house circuit, multiple water pump replacements (Maytag would not sell rebuild kit with impeller and gasket or seal causing us to have to buy complete water pumps with mounts and motor.), electronic error readouts, odor and mold washing machine. The welds breaking on the drum causing possible fire hazard by filling case up with dryer lint fibers, around the electrical components, and air intake heater and also allowing metal fragments to get imbedded in the familys clothes. Also, Maytag Oversize Capacity Plus Quiet Pack Heavy Duty with Lifetime Tub.

Purchased an over the cooktop microwave 3 years ago, it came with a 20 year warranty. It stopped working and I promptly emailed Maytag customer service. It took them over 3 weeks before they responded. That is not acceptable. Did they think I had a back-up microwave to take its place until they finally got around to reply to me? Well we could not wait, and we just threw that piece of junk out and had it replaced with a competitors unit. We will never buy Maytag again and will inform anyone we know about the poor operation of Maytag products and lousy customer service. My suggestion to anyone considering Maytag products is to not waste your time and money and look to another manufacturer.

This washer was the biggest disappointment I have ever had. When I looked at it in the store I was excited that the tub was so big and the Maytag Label has always been trustworthy to me and my family. This machine certainly has disillusioned me against Maytag. I can only wash clothes on the bulky sheet cycle because even with deep water wash it only puts about 2 of water to wash clothes. Clothes on top dont even get wet! It doesnt take an engineer to figure out that you cant wash clothes without water. Big mistake! Would never recommend this washer to anyone! I complained directly to Maytag and never received a response. I have had to rewash clothes because they did not get clean. Even with an extra rinse the clothes still have enough soap in them to make my skin irritated. My whites are not white even though I use hot water and follow all of the directions provided with the machine. If there was any way I could afford it, I would throw this machine out to the garbage and get one that actually cleans the clothes. I will never buy another Maytag machine in my life. 

I bought a brand new Maytag washer and dryer at Home Depot and did not use until a week later when I found out that the washer did not spin out the water and the machine turned off automatically when cycle was not finished. As a result my load was soaking wet. I called Maytag customer service and they sent the technician. I was standing next to the technician to see what was wrong with the washer. After checking several things and seeing the unresponsive of the washer the technician told me the control unit failed and the clutch also failed. He had to order the parts and it will take at least a week for him to come back and fix it.I called Maytag customer services and complained about the brand new washer and ask them to replace it with a new one as I dont know if the problems returns and it doesnt have just one failing part. Both the controlling unit and the clutch were failed. Also i bought a brand new products I expect it to work. I dont want to pay for brand new washer and I could not use it plus it took so much of my time going back and forth between Home Depot and Maytag. It was so stressful and I had tons of laundry that need to be done. I also had to take half a day off to call the Maytag customer services and Home Depot.During my first call with Maytag customer services I asked them to call my local Home Depot so Home Depot will allow me to exchange for another Maytag washer. They had refused at first but when I told them all the reasons above they agreed to call Home Depot and allow the replacement. They asked to hang on the phone while they were calling Home Depot and finally confirmed with me that I could go there and do the replacement.Surprisingly when I came to Home Depot they said they did not get any notes or call from Maytag regarding my PO# and the replacement. I had to wait for 1hr and 15 minutes for the Home Depot to be able to connect to Maytag customer services and we had to wait for their supervisor to approve the replacement. I was so disappointed later to hear Maytag supervisor telling Home Depot that I had to wait for the repair and they did not approve the replacement. Its really a waste of time and money to buy Maytag products and they dont honor what they said to customers. Once you pay them they take your money and dont really care whether their product is worth the money consumers spend on them. In general its a rip-off!!! Stay away from Maytag products if you dont want to waste your time and money!!

Brand New 2017 Maytag Dishwasher MOB8959SFZ4 - The first time we used it it leaked from the door. I called the plumber back to make sure it was level and lined up properly and it was. Called the dealer, they sent a technician who sent away for a new latching mechanism. 3 weeks later the parts showed up. Technician installed them ran it through empty and no leaks problem solved? Nope. So I loaded it up and ran it again and it leaked. Called the dealer back but the technician is away on vacation.They suggested that the top rack might be pushing against the door for some reason when it is loaded so I removed everything from the dishwasher and ran it through again but it leaked again.Its something to do with the door not latching properly and it doesnt have a lever that locks like the old ones did. Its such a flimsy product. It baffles me that importers are getting away with bringing this crap into the country. Im now in week 5 with a brand new dishwasher that doesnt work. Maybe thats why its known for being one of the quietest dishwashers on the market.

Bought a Maytag front load washer. When it is operating it is very loud. Some parts of the washer are made of cheap plastic. The Optimum detergent dispenser also of cheap plastic failed after 1 month. Disappointed in finding out only the outside metal box was made in America. All inside components are made in China which raised the cost $300 due to recent tariffs.

I bought this washer about 6 months ago and I seem to get clothes that just arent clean and have marks on my dress pants and my whites are awfully dingy. Never have I ever had white things that didnt stay white. I honestly would never buy this type of washer again. I am actually hoping that there is a way to at least change the water level. Also I hate the fact that I cant add bleach to the water before the clothes and to let the bin fill and mix correctly. I dont think the bleach even gets to the clothes.

Products spoiling even if set at recommended temperature. Hard to clean bottom freezer. Not happy with this configuration. Had to have repairmen in because of stopped up drain which I could not access to clean myself. Does not close completely at times.

I bought a French door refrigerator on May 23, 2012. It is now July 9, 2014 and the repairman has told me the compressor is bad. Maytag will do nothing about it because it is out of the 1 year warranty. I am very disappointed because I thought I was buying a quality appliance. I will never purchase another Maytag appliance!

We purchased a top of the line, state of the art Maytag washer and dryer Neptune. The fill valve failed twice, flooding the first floor and the big storage room below. Thank God we were here! Now the thing halts mid-cycle and wont continue. The repairmen both said the design is messed up and they hate to work on the Neptunes.

We have a Maytag Dishwasher Model MDBTT60AWB purchased from Lowes about 8 or 9 years ago. This model was included in the huge 2010 recall of 1.7 million units due to the possibility of heater-unit fires. For the last couple of years, its had a problem staying on the selected cycle: After being started on normal wash, it reverted to rinse only after a few seconds, but eventually quit responded to the selection of other cycles altogether. Removing the back from the door to expose the innards revealed the ribbon cable that connects the circuit-board head to the control panel had worked loose. Reattaching it provides a temporary fix, but it eventually works loose again. We suppose the screw holding the back to the door will strip sooner or later, but by then well probably be so fed-up with fixing it that buying a new (non-Maytag) one wont seem like a bad option.

Like everyone else got that French door fridge and was also duped on that 1 yr warranty - a 95 dollar repair visit for a 485 repair job on a 1200 dollar purchase. Shame on them. Im gonna fix my new floor and replace that frozen bottom, leaking on the left, non-working ice maker 2 yr old refrigerator. Very disappointed with the whole thing and sorry for all of our losses.

We purchased a bottom freezer refrigerator from the Home Depot in 2013 and I am sorry to say this refrigerator does not deserve any stars. Immediately after the warranty was up our refrigerator started leaking all over the floor. The drain clogged and freezes up on the bottom under the freezer. When it becomes full, it leaks all over my hardwood floor. I have now become a slave to this refrigerator. Each week I have to open the freezer and get down on my hands and knees to break up the ice, scoop it out, toss it in the sink. I have spread the word and I hope anyone who reads this does as well. Never buy a Maytag product because not only do they make defective products, they wont own up to it and recall it.

Like everyone else Im calling corporate. Mr Fettig he should be in hall of shame after these complaints with their defective product. My fridge leaking, ice maker broken, water everywhere and eight inches of ice. I wonder if he owns a Maytag himself? Oh well after a while he might have a flood on his floor. This should be recalled just like my first model in 2001 that was a fire hazard. I had to go to the top then and I will now also. We should be protected from buying garbage while he makes 4 million a year.

We bought the Maytag washer from Home Depot on 5/4/2011 and it quit working on about 7/2014. We had a repairperson look at it and he said the drive transmission is worn out. He recommended that we buy a different machine since the part does not hold up since the part is made out of a plastic fiber material that does not show up. We bought the Maytag because we thought they had good products but a 3 year life on a wash machine is not acceptable. It is installed at our cabin so we only use it part of the year on limited bases.

I have had may BravosXL washing machine for 5 years and it is now sitting on the porch waiting to go to the landfill. It has not worked properly since day one, did not clean the clothes properly and even left dry spots where the fabric didnt get washed. Approximately 6 months ago it started making a loud noise while spinning. This week it literally exploded and there was water and oil everywhere, lifting the floor in the laundry room. I am shocked that Maytag would attach their name to such a poor product.

Im an 78 year old man, married in 1962. In all the years and two kids we have had just three Maytag washers. To me the gold standard of quality washers. When the motor went out in our 15 year old Washing machine I considered replacing the motor, which is well within my capability. I am a journeyman industrial machine repairman formerly with Ford Motor car company before retirement.Instead, my wife and I bought a Maytag top loader high efficiency washer from Best Buy. I was skeptical when I examined the new machine with paddles instead of the agitator. Trusting that Maytag had engineered a water saving washer using paddles, I made the very poor decision to buy it. I regret not replacing the motor in my old machine. Boy was I wrong. Given the chance I would trade my new machine for the old in a heartbeat...The old machine washed everything we could throw at it. The new machine wont wash anything to my satisfaction. The bedding deep fill cycle is the only one capable of a passable job. Even then I would like a soak cycle which, in my opinion, would vastly improve results. In all I would characterize this as a total engineering failure. Why Maytag would allow this POS to be sold, where the reputation of Maytag is totally destroyed, is beyond my comprehension.

Maytag Bravo X-We bought this washing machine not even 4 years (February 2013) ago from Lowes. We had this issue before the warranty went up a couple of times and then it stopped and started working fine. We contacted Maytag before... But of course beings the issue resolved there was no way to send someone out here to troubleshoot the problem. Now it is doing it all the time. A few months ago it went out of warranty. We are having issues with it going into the spin cycle and it will stop there and it will not spin out my clothes and finish draining. Contacted them and they want to charge money for a service tech to come out just to look at it. Lord only knows how much it would cost to fix.

Top loader Maytag Bravos type 588-03 - This washer is extremely slow and does a very poor job of cleaning. I use the recommended detergent (I use Tide HE) and follow the directions being careful not to overload. I can tolerate the slow operation I guess, but the poor cleaning is a real problem. When I put a plastic shower curtain in it, no clean happens. I just throw them out and but new every time. I will definitely go back to a Kenmore with an agitator.

I purchased it 8 months ago. I have had problems with the machine leaving clothes soaked at the end of cycle. I have contacted Maytag (still under warranty) and they replaced the motor. The first load after repair still had the same problem. They said the check drain was not clogged. The snaked drain has no backups. After every wash, I have to reset the cycle to drain and spin. The machine spins for seconds and fills back up with water and doesnt spin again, but does drain. Clothes are sopping wet at the end of cycle. I contacted Maytag. They said I could be billed for customer education ($129) if they find no problem (threat). I want my money for purchase returned or at least 3/4ths. I expected my new machine to last years, not months.

I purchased a Maytag commercial residential washer in late 2018, supposed to have a warranty for at least 5 years. We are in California and I was told that there was only one facility that could come two weeks later. I removed the front panel to have it ready for service tech, who on the first visit kept saying he did not know what the problem was, and left telling me he would order parts. After Christmas, I could not get in touch with service so again called Maytag. Service was supposed to come out on the 30th.After waiting almost 3 hours, he called to tell me he did not have the parts. Also, this repair tech treated me very bad since I removed the front panel which I thought I was being nice. He called me back on the 30th, said someone gave him a part, and came. All he did was remove control panel, lost the start button and told me it worked without checking it at all. He was rushing to another appointment so I tried to start it and it still had the original issue, which was slow agitator and a rubbing/grinding sound. Now, after he did something with control panel it had a clicking sound. I immediately called corporate and was told when he came back, which has now been over a month with no washer, that he would be with a senior technician.January 5th I waited all afternoon and he called and said he was not coming and that my whole washer would have to be rebuilt. He never replaced the parts on previous invoices I received, and I filed a complaint with the BBB. Now they are completely lying. Technician trying to say I had the control panel apart which is not true, and does not match up with the invoices I received. They are telling me my warranty is voided! Its been a month and a half. I was treated rudely from the beginning and now I am obviously being retaliated against. I have 3 kids, two with severe medical problems and have put so many hours into calling with all these issues.I had another service place come out and he removed the agitator and the transmission shaft/drive motor is rusted out, as well as the parts he said he replaced are worn and definitely not new. For this company to come back after all this time and say I did this, when I have the original invoice that clearly states otherwise is absolutely the worst service ever.I bought this machine thinking it would last, and now have to deal with all this. I have nerve damage and it is very difficult to take all the laundry for a family of 5 to do at laundromat. They refused to send someone else out, where they could easily have seen this repair tech never did what he said, and was unable to diagnose and fix the issue. Its appalling to me that this is how they treat customers. Laura ** at corporate is the one saying warranty is voided. The machine looks brand new as it has always been taken care of. They should be ashamed of themselves. Apparently, this is the standard a lot of times with people trying to get things serviced under a Manufacturer warranty!

I purchased my Maytag 4 door refrigerator with the freezer at the bottom (model #MFX2570AEM) in December of 2012. A couple months ago it started leaking small amounts of water. I now notice that there is such a build-up of ice under the freezer drawer that it wont even close properly. I, like all the other consumers that have complained am fuming mad. I purchased the Maytag brand because of its great reputation for quality products. However, this is totally unacceptable that I should be having issues with this refrigerator less than 3 years later. Shame on you, Maytag!!!

I wish I had found this website before I bought my new Maytag washer and dryer from Home Depot on March 7, 2018. I replaced a 30 year old Maytag washer that I should have kept. I wash two loads a week so has not been used that much and now it will not drain. I tried everything, canceled the cycle out, checked the circuit breaker, unplugged it, removed the clothing, bucketed out the excess water, tried the drain and spin cycle, etc. Just will not drain or spin. Repairman is coming next week... Still under first year warranty but if it is not the “fault” of Maytag I was told there will be a $90+ minimum service charge.

The pulley on the dryer vent keeps falling off due to poor design. We had a repairman fix the problem under warranty, but the dryer was purchased in 2010 and this is the third time it has fallen off. I have taken the dryer apart and repaired it myself, as I am quite capable, but I called Maytag Customer Service to see if there is something else I should do or replace. They told me they never heard of the problem and they would recommend a service man repair it, which would cost me money and It wasnt needed. No updated part was recommended, or any other help at all, for that matter. I am very unhappy with the Maytag products and will never buy anything again.

Maytag MVW823OHC SLATE washing machine, $1050 plus warranty $169.95 on 05/27/21 not delivered until 06/25/21, error code on 09/19/21. It is 11/03/21, machine is not working and no part available. Sad.

Bought a Maytag dishwasher early July. Worked great for 3 months. Drain pump went out. Called customer service, 30 minutes to get a person. 1 week to get a service tech here. Even though we told them pump was out. Sent with no repair parts. So has to come back at our inconvenience, company policy, not service tech fault. Tried to complain on live chat. 30 minutes for them to get with me. Still no satisfaction. Would not recommend the product for the company itself. Sadly thought we upgraded.

We have had our washing machine for about 6 months, we got the F3 E6 error code. After doing some research, we found out that the control module was what we needed to replace. My husband and I called both Maytag and Lowe’s, (the store we purchased the washer from). We have been given the runaround. After talking with several managers in the Lowe’s warranty department, we were told that we had to contact Maytag directly about that particular problem. Okay, no big deal. We called and every single time we were put on hold for at least 30 minutes before we were hung up on. Not once did we even get to speak to a person. If we don’t get a response and our problem doesn’t get fixed, I will be going to the Better Business Bureau.

We purchased an entire suite of Maytag kitchen appliances in September 2014 at a cost of $4300. Have had problems with every single item. The MMV5219DH microwave was the first issue. After a year it began to give us erroneous display messages when we tried to use it. We would input the number of minutes we wanted the food to cook, and wed get a message saying CHK TIME/OPEN DOOR. Repeated door closings, resets of the time, etc. did nothing. Sometimes if we hit cancel it would work - other times not. Wed push every button on the keyboard and eventually wed get it to work - perhaps 10 minutes later. When I called the appliance store (Vics Appliances in Saco Maine) I was told to unplug it for an hour. Okay, that corrected the issue - for a few days. When the problem continued, sometimes unplugging it had no effect - other times it did. Eventually we figured out if we didnt reset the clock time it would work most of the time (not 100%). The Maytag refrigerator began to malfunction at the same time (not keeping temp, and the ice in the icemaker melting and refreezing in a big lump that blocked the door water/ice dispenser) so we called Vics again and set up a service call. Serviceman reset the microwave to factory specs and we will see what happens. He also reset the fridge to different temps, and 2 days after his visit it has again melted the ice in the icemaker and formed a blob at the bottom. DO NOT BUY MAYTAG!!!

I purchased my Maytag double oven (MEW6627DDB) in November 2008. In January 2013, with a setting on 375, it heated to 440 in 15 minutes. The repairman said $650 because it needs a new control panel and 2 new sensors, one for each oven. I contacted Maytag as I felt this oven should not have gone out in 4 years. I spoke with Ebony and then a supervisor, Vana. Basically, I was told that since I didnt purchase an extended warranty, there was nothing they could do. While I have a freezer 40 years old and still going strong, I realize that appliances manufactured many years ago were much more reliable. I feel that Maytag should stand behind their products and should have offered to send me replacement parts. I know I would have had to pay labor for installation. Their answer was I should have purchased the extended warranty. However, one should not have to purchase extended warranties for products. I had every confidence in Maytag. Why else would I have purchased my first Maytag product? I should have stuck with Whirlpool, which I was recently told, now owns Maytag. Maytag customer service personnel were extremely unhelpful. I wonder how many Maytag employees purchase extended warranties for their appliances or if theyre smart enough not to buy Maytag.

Maytag Dryer model # MEDC400BW. I purchased this dryer in March 2015 the fuse went out in August. It is now November and it is out again! I have been buying Maytag since I left home at 18. I am 62 now, so I have been a loyal customer because Maytag was a great product. Not anymore since Whirlpool bought them out! You have to call them to schedule a technician and then it can take anywhere from 1 week to 3 depending on when they get the parts because they have to order them, and nobody else can come out to work on it if it is still under warranty! This is so lame and just not right.

Worst customer service ever. I ordered my washer and dryer from home depot 2 weeks before a possible delivery day. The day before delivery I receive a call that they dont have them and I must wait 1 more week. After 3 phone calls I am promised a credit to my account. A week after delivery I am wondering where my credit I was promised is so I call. Im told the most I can be given is $100. I state that I feel my time is worth more than that. A supervisor is brought in and Im told we will get $150 credit. Then put on hold. She reviews account (why didnt you do this first) and told because we didnt call within 48 hrs of delivery the most they can give us is $75. So I call back very frustrated. Then Im told its our word against theirs that we were offered that?!? What?!? Well I am sure you record conversations and thats total BS. I explained how you cant offer something then take it back. I was told the week before I was getting a credit and my account already notated. No one said, Call within 48 hrs to dispute again to get it. Why would I have to I mean seriously. So after a total of at least 2hrs on the phone before and after delivery I am forced to settle with $75. I feel very unappreciated. I purchased and paid for $1633 worth of appliances that were a week later than promised. Called less than 24 hrs before expected delivery and told they dont even have them. Then told Im getting a credit of $150 to be told sorry now just $75. The lady proceeds to say that she doesnt think it was because of the phone call not being made. What? Are you serious. WELL THAT WAS THE LAME EXCUSE I WAS GIVEN SO I COULD CARE LESS IF IT WASNT THE REAL REASON. THAT JUST MEANS I WAS LIED TO. I promise I will never buy Maytag Whirlpool again. One customer may not mean much to you but good customer service means everything to me.

I purchased a washer & dryer from Lowes on December 3rd. On February 20th, my washer stopped filling up. I called customer service and had someone come out a few days later. The repairman said the sensor broke & it would take 10 days for part to come in. After 2 weeks, I tried calling repair company and they would not answer phone for Maytag, or me. Maytag called another service provider, and it will be another week before part comes in. Never could get in touch with anyone who was helpful! Now it’s been a month, and still not fixed!

The machine does not rinse soap off clothes even after using 2nd rinse cycle. You have to wash clothes again using no soap at all. Defective machine maytag does not help or Clare wanted to charge service fee for tech even though machine is under warranty. This washer should be recalled. Very bad product. Lots of complaints.

Everything in my house is Maytag. I assumed they were the best. My dishwasher went out after three years, and I replaced it with a Maytag. Now, my over the range microwave is not working. I will not replace it with Maytag. I expect my washer and dryer to be next.

I wish I had never bought a Maytag refrigerator! Nothing but problems. The ice maker does not work, water leaked 3 times onto our wood floor. Finally, I disconnected the control panel so I have an ice/water dispenser that is useless just like the refrigerator. I dont think the Maytag man is sitting around from lack of work, maybe laziness. Dont buy a Maytag.

Maytag bravo - thought it would be a good brand/buy/new technology. Absolutely nothing to like. Complete junk. Bought it in June 2013. Doesnt get things clean and takes a long time to not do that. We thought a good reputation from a major brand would mean a durable efficient washer with a reasonable capacity and good features. Unfortunately we didnt know when we bought it what a bad design/investment it was. It has destroyed numerous garments with fraying and doesnt rinse soap or dirt out because it doesnt use any water.The bravo from Maytag is supposed to be low water efficient. Unfortunately, it doesnt use enough water to wash clothes, no matter how little or how much HE soap you use. It frays clothes, leaves soap residue, wont wash jackets or blankets or bulky things, takes forever to NOT get things clean, doesnt get heavy stains or mud out, the list goes on and on.... oh, and its expensive, and breaks down a lot. I cannot believe that there has not been a government recall where the people who were unfortunate enough to buy one have been given a large amount of money back.

To anyone out there who is considering purchasing a Maytag washer. My husband & I purchased a Maytag Bravo top loader washer from Sears Hardware here in Columbus, OH. We had always received great review regarding Maytag products. This washer is expensive & does not work. We started having problems from the day we purchased & had Sears come out three times for repairs. This washer has a built in scale which is extremely sensitive. We are very disappointed in this washer. It takes an entire day to do 3 loads of laundry. The washer goes off balance on every load. It doesnt do a god job cleaning the laundry. I do not suggest the Bravos series to anyone consider purchasing this product. It is a piece of JUNK! We purchased in Aug 2010 and the washer will need to be replaced within the next several months. Keep in mind that more expensive & lots of fancy extras doesnt mean a better quality washer or dryer. Stay away from Maytag or you will have the Old Maytag repair guy @ your door frequently.

I purchased an expensive Maytag washer & dryer, top loading, energy efficient, only to find it now shreds all of my towels, robes, dress, undies etc. Maytag reply was to put things like undies, t-shirts, & dresses in bags to wash... What about towels? I had an expensive white Terry cloth robe from Neiman Marcus which is now shredded, Im showing it to everyone. Plus the dryer has an area above the front door that snags everything. I open the door & clothing is hanging there, caught on this area. Tell everyone not to buy Maytag, theyre rip-off. Ive lost more money on ruined clothes & linens than the trash washer & dryer are worth, but Im disabled, handicapped, 61 yr old who cant afford to buy another new washer!

I will never buy this product again or anything with the Maytag brand. I purchased my washer less than a year ago and it makes all these awful noises. When called company they would not come fix it. Money wasted.

I tried to open the door to put clothes in the dryer and got severely shocked by 220 volts. The dryer is only a couple of weeks old. The power cord wasnt crimped and it fell out of the diggings and electrified the entire dryer. I guess we were lucky it didnt burn our house down. I took pictures then I fixed it myself.

MAYTAG HAS ALWAYS BEEN MY W&D MACHINES OF CHOICE! In my opinion they are the most reliable, dependable machines on the market - for years! I would NEVER by another brand of either washer and/or dryer.

I bought a Maytag dishwasher from Home Depot in February 2012, $700. After a few months, the buttons stopped working and the machine was unresponsive. I called Home Depot and they fixed it under the warranty. This continued to happen every 2-3 months. After a year of dealing with this, the warranty expired and I had to purchase the manufacturer extended warranty with Maytag, $240 for 5-years of coverage. The problem continued, and every few months, the thing would stop working and I would have to call for service - 2 to 4 weeks without a dishwasher waiting for service appointment then parts and another appointment for the repair.Perhaps my machine was just a lemon. I dont think they make that model anymore. Heres the number so that you can avoid a three year headache of a machine, MD87749 AWM2. I will say that after MANY agonizing phone calls with warranty company, after 2 years of ongoing service calls, they eventually issued me a check to replace my lemon.

I purchased this set of Maytag Centennial Washer and Dryer from my local Home Depot in Dec. 2011. I havent had a repairman come out yet, but I am extremely dissatisfied with them. The washer is a problem because it doesnt seem to fill up with enough water to wash the clothes. Also if you want to add something to the washer that you forgot you stop it, and go to restart it again, and it starts removing all of your soap and water again. This is a waste of money, if you cannot stop it and start it again without it filling up again. I would not recommend anyone buying this HE washer & dryer. Also the dryer seems to heat up too hot to me.

I have had my washer and dryer for about 5 years. After a couple of years, I noticed my washer would fill and stop. When I go to put clothes in the dryer, it’s still filled with water... very inconvenient! I have to open and close it and then it continues. The dial doesnt work properly! The delicate cycle hardly works... that started after about a year. It just freezes up and stops. I have to open and close it. It does not rinse right, leaves a film on dark clothes, and I have to rinse again; I do not over fill it either. Sometimes it does smell a little mildew.The dryer knob does not work properly. I set my setting and pull the knob out, and it doesnt come on. I have to do it several times or change the setting or put it on 30 minutes only... very frustrating! I never had these problems with my Kenmores! I wish I did not switch brands. These things should work properly. I realize washers and dryers dont last like they used to, but come on! They also cost so much more than they used to. I wont do this again. I will do more research as to what is a good product. Too bad!

I bought a Maytag stainless steel refrigerator w/ freezer on the bottom. Since 6 months fridge being in my house I started to have problems, rust on the doors, water coming out of the bottom, freezer door got stuck w/ ice and couldnt be opened, butter, eggs, milk can be frozen one day and the next they have mold and bacteria because of the changes in the cooling system, among my problems. And what? Well yes thank you so much for the guarantee Maytag has in Puerto Rico, IT SUCKS! They been in my house more than 5 times and nobody really says whats wrong. They supposedly change the computer, still having problems, and this was done after more than three times visits from Maytag guarantee. Im still paying for the damn fridge and DO NOT HAVE A RELIABLE REFRIGERATOR. Im wasting too much food, Im obligated to buy food almost every day cause Im scare to give something that may be bad and my family will be food poisoned. Whos going to pay me or my family if something happens. Maytag is still running falsely commercial ads and somebody MUST STOP THEM. This appliances are not free or cheap. PLEASE help us because Ive learned that Im not the only one having problems in Puerto Rico w/ Maytag. Also I believe Maytag is using technicians not ruled by the government of Puerto Rico and thats why the service is horrible.

In May of 2009, my husband and I bought a new Maytag refrigerator side-by-side, model MSD-2572VEW. The day we bought it, pieces started breaking. The shelves started cracking, and now they are completely falling apart. There are also cracks in the inside walls of the refrigerator. Every single door shelf, inside shelf and wall is falling apart. I have fixed the ice-maker myself several times. I am now going to design and build some new shelves so that we can get as much use out if it as possible before it is unusable. I am angry that a company can make such a horrible product and not have to take responsibility. If my employer ever provided a client anything but the best, we would all be out a job.

I purchased this product at an authorized Maytag dealer sixteen months ago (Maytag front-Loading washer, model MHWE55OWW1) for approximately $1,500. The main bearing and drum are now shot. Maytag has acknowledged that it is likely defective. Notwithstanding their conclusion, Maytag has chosen not to offer a repair or replacement. The conclusion is simply that Maytag does not make a very good product, and any prospective purchasers can expect that they will not get any customer support for their products.

The machine can clean even king size quilts, and clothes come out very clean. It is a front load and there are no problems with odors. There are many cycles to choose from. Cycles spin gently enough while getting out most of the moisture.

I have a MFX2570AEM French door refrigerator. Like many others on this site I have ice building up under the freezer drawer. Water also leaks onto the floor. We keep a towel there constantly. We bought this refrigerator along with a dishwasher and microwave, all Maytag and have been disappointed with all of them. We thought Maytag made quality appliances, but my experience tells a different story. I havent called for service yet, but will later today.

From the beginning, the blower motor (for the control panel? never needed one before) was too noisy. I just bought the oven from Lowe’s. They sent out a repairman. He replaced the motor, but has exactly the same level of noise. It is bad design/engineering. Im going to try some other brand. One problem is that you cant listen to the fan noise before you buy the oven and install it. And there are no decibel requirements or ratings. Industry regulations need improvement. Model MEW7527A, bought new in Dec. 2012.

I owned a Maytag Neptune washer and dryer for 13 years and never had a problem. The only one thing I would say about them is that since the washer had no agitator it would often tangle the clothes, but they were clean and not damaged so I was ok with that. We moved to another house in July 2016, and the moment we plugged in our dryer there was a spark and smoke under it. Our dryer was fried and it was because the previous owner put in the 220 outlet and wired it wrong. So our dryer was dead and cannot be fixed.Since the washer had the small problem with tangling clothes together, I convinced my husband to get a whole new set, not just a dryer. We went to Lowes and picked out a new Maytag Bravos XL, thinking that the brand was reliable and they were so big I didnt have to worry about doing bedding in it. Like ALL of the other reviews of this set, DO NOT BUY THEM! The washer does not use enough water to wet the entire load and you will be left with soap residue on your clothes and they will not smell fresh and clean at all. In fact, my son sometimes wets the bed or has dirty underwear and that is what my entire load of laundry will smell like when I wash them. Imagine taking a load of dressy work clothes out of your dryer and they smell like dirty underwear!I have tried other settings, different types of soap (liquid versus pod, etc) and doing smaller loads. None of this fixes the issue. It is obvious that Maytag and Lowes will do nothing about this issue, according to other reviewers, so Im not even going to bother to have them come out here to do a service call and charge me for it. So Im stuck with a $1,500 garbage laundry set! (Actually the dryer is fine, it just takes longer to dry than Im used to). Im all for a class action suit to get our money back and force them to stop producing such crappy products! Also, if you are considering this set, keep in mind that they have just over a 1-star average rating on this site, and that is because every reviewer is forced to add a rating of at least 1 star. If not, I think wed all pick the zero.

Very easy to use- just dial the button to the load of your choice! The only problem I have is it becomes unbalanced sometimes on a heavy load. :( And it is also energy efficient and lets you know when it needs cleaning.

I changed from another HE brand to this model. No comparison. This machine can do twice the work... but double the time. My former machine was quiet while this one is not. Maybe I got spoiled to the former brand, but Ive never heard so much noise from a washing machine! Ive always thought Maytag meant quality but I think they may have missed the boat here. I tried reviewing on their site but when I gave it two stars, I got an error message. Clever, Maytag.

We purchased our home five years ago. We bought a new Maytag oven and fridge/freezer. Within one year, the oven control went out. Then a few months later, the heating element went out. Within two years, our fridge/freezer went out. I purchased Maytag products because of the commercial where the Maytag repairman is doing nothing. I will never purchase a Maytag product again.

Maytag dishwasher mdb7749sbm2. Purchased the above Maytag dishwasher model in July 2013. Eight months later the control panel ribbon strip burnt out. The first of many times to come. I had the panel replaced three times during the first year (warrantied by Maytag, now Whirlpool). All I can say is thank goodness, I paid $30.00 for the extended 3-year warranty. It has been the best $30.00 I have ever spent. Unfortunately it doesnt count for all the frustration this appliance has caused me. Ever since the first repairman walked through the door, all he could say is that the control panel was poorly made, electricity and water does not mix and never will. When you use the steam option all you are doing is adding to the problem. (The steam option is the sole reason why I bought the model in the first place!)Anyhow, this model has broken down three more times and it is currently down again as I am writing this, awaiting for a service person to hopefully come out as promised next week. I purchased this appliance two years ago and still have one more year of warranty left. Once it is done, I will be shopping for another dishwasher. If I didnt have it covered with a warranty, I would be paying the service fees of about $251.00 each time they came to change the panel. Shame on Maytag/Whirlpool for not recalling this model.

I purchased a Maytag range with self-clean oven. Manual says to put 2 cups of water to self-clean and no cleaning is done. I called Maytag and they said it is environmentally friendly and the rest of baking stains I have to scrub myself. This is totally unacceptable. I also cannot clean with easy off, it will damage the inside of the oven according to Maytag customer service. I do a lot of baking. What am I supposed to do now, live and cook with a dirty oven! Ugh!

Contacted their customer service by phone and email numerous times...sent photos. They did nothing on a major issue,,three year old washer..now junk. Side of washer is rusting out the metal housing on washer is compromised.

Bought the Maytag MDSH969AWS1 in Dec. 2010, and it quit after 4 and 1/2 years. Ironically, replaced a perfectly good 20 year old GE model that ran great for this piece of junk. I tried to diagnose the problem: the washer fills, but when the cycle is supposed to start it just hums. Then you have to drain it. So I think the problem is the motor or capacitor. The parts are stupidly overpriced, and Im not even sure if that is the problem. It could also be the electronics board (Ive heard of the problems with these on this brand). So instead of risking wasted time and parts Im junking this, er, piece of junk. The stainless steel door was rusting on the bottom too. American made crap! Bought a fancy Samsung to replace it, and will NEVER buy Maytag again. Im old enough to recall the lonely Maytag repairman -- Itd give him a swift kick in the rear for being associated with such a shoddy brand. Maytag, its the Dodge-Jeep of appliances.

Same as all the other reviews control panel intermittently started to fail. Dishwasher is less than 3 years old. Does not work at all now. I tried resetting circuit breaker - nothing. This unit was $700 from Home Depot. Complete trash. It is cheaper to buy new dishwasher than repair - how unfair! Maytag won’t repair - well for over $300 they will. I feel better knowing everyone has same issue & is not my electrical system. Class action lawsuit!

Purchased a new Maytag dishwasher just under 1 year ago. After a 5 months it started not working. We called the dealer - who gave us a number to call because it was under warranty. We called the number and it took days to get someone to look at it and not fix it. It needed a new part. Its been over a week now and we havent heard anything, and still no working dishwasher. Our last two dishwashers lasted over 18 years. Kenmore and Whirlpool, never had any issues. This is our first Maytag. Service has been snail pace slow. Dont buy a Maytag dishwasher unless you want to spend your life washing dishes.

Would give them 0 Stars if that was an option. Bought a Maytag washer and dryer in Aug 2021. Washer broke Jan 6 2022. Called Maytag/Whirlpool on Jan 6 as it was still under warranty. They only had one service company in our area to work on the washer. I called them and it took them 10 days to come see what is wrong. Ordered parts. Said it would be 2 weeks. We are now 6 weeks into this with no parts. Called customer service and they said they were notified that their service company needed a part and would take another 21 days to resolve. Talked to a supervisor (Demetrius) who sounded like he did NOT want to be in that position. Offered no solution other than we will just have to wait. Threw a 3 month extension for the warranty on which still does not fix the problem. Sad to see this company go down the tubes as it was once a pretty decent business with solid products. No longer.

I purchased this $857 dishwasher from Lowes in May, 2021. It broke in June, 2021. S&S Repair was sent by Maytag to repair. It took 3 weeks for them to come, then they discovered the motor and pump assembly had gone out. Parts were on backorder. It is now August, 13, 2021 and I still have no dishwasher. Lowes would not replace this dishwasher. Maytag will not authorize a return. This is disgusting.

Failed after only 13 months with light use. I have a Whirlpool extended warranty which I had to fight to get them to honor. Then someone came to fix my washer and needed part was ordered, but part isnt available and company wont tell me when it will be. I have received 6 part availability dates so far. Whirlpool wont help. Over two months now without a washer. Ive asked them to replace machine or give me my money back, but they refused. The Whirlpool Extended Warranty group doesnt answer their phones, was put on hold for a long period.

The Maytag Dishwasher Model MDBTT50AWW started having problems cleaning dishes after about 3 years. I usually had to clean them first before placing in the washer. About 6 months ago (5 years of owning), some of the control panel buttons stopped working. Finally, the Start button stopped. Replacement part and service is about $400 per local appliance repair shop. They recommended buying a new dishwasher. They stated that the touch control panels have reduced the life of dishwashers to about 5 to 7 years. However, I had seen testimonials on the web of dishwashers lasting on average 9 years - not Maytags. I will be avoiding Maytag for next purchase. I have seen too many complaints online about the control panels dying. I consider myself lucky as my panel died after 5 years while many reviews say theirs died right after the 1-year warranty.

I wrote the below to Maytag on their FaceBook page, of course havent heard anything back from them. Adding this on since I forgot about it, I have dogs and wash their blankets often, not that theyre dirty just for the dog smell. I have to wash them on the sanitize cycle which is an 1.5 hours long because if I use the normal cycle which is only 43 minutes they come out smelling exactly the same way they went in. I saw someone else post that their mothers front loader doesnt put in enough water so Im wondering if thats what happens to mine. So wish I would have checked the reviews before buying, thought I was getting a great washer buying Maytag.This is what I wrote on their FB page: I bought a Maytag front loading washer on 5/10/16 which was delivered and set up on 5/13/16. On Wednesday 10/19/16 it stopped working, so just over 5 months from the day it was installed. I called your company on 10/20/16 for repairs, they couldnt get here until today, 10/24, so 5 days with no washer. The customer service rep had all the details on what happened and Im sure passed them along to the repair company. He ran diagnostics, said it was the drain pump which was obvious even to me, but claimed to not have one with him even though they were in stock. Cant make it back until Wednesday, so two more days with no washer. He then proceeded to tell me that the dryer had to come off (stacked on top since the washer is a front loader) before he got back, that the warranty wouldnt cover two people coming out. So Im supposed to spend more money to hire someone to come out, take off the dryer and then pay them again to come back and put it back on. I called the customer service department again and was told they dont cover installation which stacking is. She said the warranty doesnt cover stacked units, as far as I can find that isnt stated in the warranty so please let me know where that is stated in writing. So I have a just over 5-month-old washer that needs repair already (bodes well for the future doesnt it??), will be without a washer for almost a week because the repairman didnt bring the most obvious part with him (maybe wanted to be paid for two calls?) and have to pay someone else for installation so it can be fixed. So wheres the Maytag man? I am not a happy customer and will be letting as many people know as possible. Ill be in the market for other new appliances soon, will sure as hell make sure theyre not made by Maytag, Whirlpool et all.

Maytag 2000 series front load washer - f you are looking for a front load washer DO NOT buy a Maytag! I purchased a new front load washer dryer set late 2013 and have regretted to washer ever since. Continual electrical problems, door gasket needed replaced almost immediately AND the worst part is that it has ruined over $1000 worth of clothing due to it trapping cloth between the drum and door and wearing holes in them. No matter how I load the clothes or sort them it continues. I have contacted Maytag and was told I have no recourse as the warranty is over. I was very disappointed because I have had Maytag products in the past and had no problems. Please, think twice before buying this washer! It will cost much more than just the ticket price!!!

Maytag Quiet Series 200 only 1.2 years old: I moved into my home about 2 months ago and the touch panel on the dishwasher, which is of course just past the warranty expiration date, has progressively gotten worse until now, doesnt work at all. I have tried calling Maytag many times on numerous occasions, who apparently only has one phone line because its ALWAYS busy. The cost for the touch panel on this dishwasher (model# MDBH945AWS3) is $150 which isnt even worth fixing since I can go to Lowes and buy a new FRIGIDAIRE for $300. The problem is the circuitry from the touch panel to the control board gets too much moisture in it with no protection around it. If I were them, I would find a way to make all these parts separate so regular people, like you and I, would be able to buy parts a lot more cheaply and repair these items ourselves. However, since the front panel and the circuitry attached to it is all one cohesive unit that cant be taken apart from one another, nearly at all without ruining it, then I might have been posting a different review here. However, that is not the case. IF I could actually get in touch with Maytag, I would ask why on earth isnt this a recalled item and when they are shipping me a new part since it seems everyone is having the same issue with their Maytag dishwasher, no matter what series it is. I do not plan on buying a Maytag appliance in the future. I do plan on buying a Frigidaire since the rest of my appliances (stove, fridge and overhead microwave) work perfectly without any issues whatsoever.