First off, the drum split apart on the dryer. The drum part was not in this country, so instead of going ahead and replacing the clothes dryer, they told me to hang the clothes outside for six weeks or whenever the part comes in. That was three months after owning the piece of junk. I was having a bad day already, so I basically completely lost it. Im surprised I didnt get arrested for that. I wont ever lose my temper like that again. The clothes always smell bad, and sometimes really bad. Now, I find out that both washer and dryer could cause a fire. They are sending us a couple of really cheap GFCIs to keep them from a liability issue. Maytag is the absolute worst!

I have a warranty on my Maytag refrigerator. My icemaker has been broken for six months. I have had repair people show up frequently to try and fix it. Six months and six icemakers later, it still cant be fixed. Remember, I take off work to meet these repair people who sometimes show and sometimes dont. They elevated it to the manufacturer who was going to come out and look at it on Friday, November 23 between 8 and 12. (This is day after Thanksgiving is my only day off.) He doesnt show up nor does he call. So, I called and he is running behind. I should wait until he gets here. Evidently, he doesnt have a phone. These people are totally disrespectful of other peoples time. I didnt mind waiting for it to be fixed but I do mind people who have no consideration or respect for other peoples time.

Not long after dishwasher MDB7609AWB2 was out of warranty the START switch on the keyboard would not work. Called dealer and they sent someone out to check for a charge not quite $100. Could not fix it so said it needed a new control panel which with labor was almost $200. Doesnt work so get it fixed. Now less than 3 years later the same thing has happened - wont start. Lousy engineering and part probably made in China to save Maytag money, I feel is the cause. This is happening over and over to those of us who purchased in good faith what used to be a reliable product from a reliable company.

The refrigerator works well. No problems. Easy to move to clean behind it. Good value. I havent had any problems since I bought it. Keeps a steady temp; Its exactly the size I needed; has plenty of space. Its a plain fridge with a reasonable price!

French Door Maytag MFI2569VEW10 faulty in many ways. We bought our refrigerator 7 years ago. After 2 years the freezer door handle fell off; after 4 years the right front door gasket began to tear (normal usage); after 7 years, it no longer dispenses ice or water. We now have mildew/mold growing around the edges of the door because there is no longer a good seal. Constant cleaning. Additionally, we are spending more $ to keep the refrigerator at the proper temperature because the seal is broken. To repair these items is almost $700 including shipping and tax. This does not include the cost of labor. So after 7 short years, we have a hunk of junk that does not work properly. I am shocked that Maytag sells such an inferior product and we are left holding the bag. Do not buy Maytag. Additionally, our Maytag microwave broke after 5 years. DO NOT BUY!!! Buyer beware!

Dryer doesn’t wash all the clothes and the dryer doesn’t dry anything correctly. All, regardless of materials or size of load, comes out damp. Repairman’s excuse was that it’s a learning curve(?) and our dryer vent was the cause (which it wasn’t as we had it checked out and there was nothing in it) and that was it. Very disappointed in the washer and dryer and now the company where we bought them as it seems that we’re stuck with over $2K worth of equipment that doesn’t wash or dry well. We’re awaiting to speak with manager for a replacement of anything not Maytag. Not holding our breath and definitely not a happy customer.

I agree with other reviewers on this site. This top loading HE model does not get your clothes clean. Ive tried hot water, warm water, cold water. Large loads, small loads. Shirts come back with clods of dirt still on them. Pre-treating stain remover doesnt wash out of clothes. Terrible machine. I wish I hadnt bought it!

Maytag, you left me disillusioned and disappointed. I used to believe you, trust you. How am I going to feed my kids without a fridge? I bought our side-by-side French door refrigerator a few years ago and even bought the extended warranty (which no longer is in effect, unfortunately). Yesterday, the refrigerator failed, We called a small local repair person who could be at my home in a couple of hours. He listened and said my compressor was out, a leak was probably in there too, and that it would cost about 900 dollars or more to repair. When I called Maytag to see what they thought, they said that because I called a non-Maytag assigned repair person (even though this small-business repair guy didnt even take apart the refrigerator), I could no longer get their repair plus one year warranty offer which runs 400 dollars. But there is nothing I see on their warranty page that says this. Here I was trying to help our local economy by calling a small mom-and-pop repair person who is known in our town and has a good reputation, but I guess that by doing that minor well-intentioned act, it goes against Maytag corporate policy. Wow, how foolish do I feel now? I feel ashamed to admit this, but I actually started crying when I was on the phone with their customer help rep and asked, Isnt there something that can be done? I was thinking to myself that two months after Christmas with three kids is a tough time to replace a 1300-dollar refrigerator. I offered to pay the 400 dollars to get the refrigerator fixed by a sanctioned Maytag official with their warranty, but that I didnt know that I wasnt supposed to call anyone else besides Maytag if my appliances broke down. I would have never called our small local guy if I had known that Maytag corporate had such a policy. She said that no, there was nothing that she could do, and that is what happens to customers who call a non-Maytag assigned repair person. I guess when this happens to your fridge, you ask your neighbors if they can keep some milk, lunch meat and cheese for you, at least until you can save up for another fridge. Thank goodness that dried pasta and Ragu sauce dont have to be refrigerated. There are also cans of peas and corn and dry cereal, so it should be okay.I cant express how absolutely disappointed I am with myself and with my purchase, and how this has soured me on everything Maytag. I feel like an idiot. Can you believe that I had actually scrimped and saved up for months to buy this Maytag refrigerator and the extended warranty (hah, just to be safe)? I had bought it because I thought Maytag was a reputable company and because it was supposed to help the environment with its energy saving technology. But dont you think that a $1300 refrigerator should last more than 7 years (Believe it or not, this newer Maytag fridge was replacing a 20-year-old fridge that I gave to my cousins and which is still running to this day!)? And to add insult to injury, I already had a major repair done 4 years ago on this same French door Maytag fridge when it was only 3 years old. Maytag should offer to come out and fix their mess, but all I received when I called Robin, the supervisor, at their Tennessee call center was a, Sorry, there is nothing that I can do and there is no one else that you can speak to, and Nope, there is no one at corporate that you can call for help either and I have no advice to offer you. I can give you a mailing address though, if you like. I think I did hear pity in her voice, so that was some comfort. Pity from a call center supervisor, think about that! How awful it must be for her if that is all that she can offer to the desperate people who look to her for guidance! I actually felt sorry for her after I hung up the phone. It must be terrible to know that the company that you work for is probably mistreating its customers and all that you can offer is an Im sorry. I wonder how often someone says a rosary for her and her workers taking on those endless calls for help. How often does she cry herself to sleep after a day of that?I really dont like complaining online and I rarely do it, but this experience was just so awful and hopeless that I feel I had to say something to save other people pain and money. I hope that everyone learns from my miserable Maytag mistakes and please pass on my experiences to all of your friends and family. Those big tax refund checks will be coming soon, and I know that a lot of people upgrade their appliances with that money. Please, please think twice before you buy anything Maytag. I would feel better if I knew that people could learn from my stupidity. Remarkably, I was once gullible enough to trust and believe in American-made Maytag - goodness, was I wrong to do that. I am considering Facebooking my friends and family to let them know what happened and save them the heartache too. I hope that everyone who reads this can learn from my own mistakes and misguided trust in a company. In a world where so many companies throw away or roll over on their loyal customers, all I can say is something that I learned from a wise high school English teacher - Et tu, Maytag? .

It meets all of my needs and expectations. Its quiet looks nice and does a very good job of cleaning dishes.

The low water usage design is horrible. Clothes dont get clean as it doesnt use enough water to cover them. Takes twice as long to do a load as our old washer. Took about 1 1/4 hours yesterday for 1 load using heavy which is the only setting that uses more than a thimble of water. Should have looked for a commercial type with a real agitator and adequate water usage. Not saying Maytag is probably any worse than any other brand of new efficiency government mandated garbage washer, but its no good.

I am PISSED off at Maytag products in general. First I buy a washer and dryer from a Maytag store-buy a 12 year warranty. Call in for repairs - Maytag and A & E say I have no coverage. Now I am getting bills to pay for coverage on both because the form says my coverage ends this December 2011. I buy a Maytag dishwasher and its the one that catches fire. I get the rebate of 250 for buying the more expensive one - but am still out 500 dollars. Installation was bad by contractors from Lowes - just called that in to have it reinstalled. AND THE MOST RECENT IS THE FRENCH DOOR REFRIGERATOR I BOUGHT 9/4/2010. IT STARTED ACTING UP AROUND CHRISTMAS TIME - WEIRD NOISES, WOULDNT MAKE ICE - I AM SO BUSY WITH MY MOM I DONT CALL IT IN UNTIL JUN 25TH AND THE REPAIR PERSON SAYS IT IS UNREPAIRABLE AND HAS INTERNAL DAMAGE TO THE WIRES.

I’m 41 years old and finally had my first new washing machine. Four days later, while my 11 year old had the stomach flu, it died. Not impressed. Apparently the delivery guys left a note on our file saying there was a defect on our washer and that we needed to contact Maytag. This was news to us when we called The Brick today. I hope they didn’t knowingly sell us a defective washer. Alas, we have to wait until Monday with pukey sheets in the washer.

I bought the Bravo XL HP Washer and Dryer in 2014. Dryer is great but the washer just after having it 1 yr started making awful noises. Had a repair man come which cost me money and was told the bearing went out and I needed a new one. He said it would cost over 700.00. I didnt fix it as I could buy a new one for that price. I did that. I hate the washer. It doesnt get the clothes clean and the cycles are long. My clothes dont feel or look as good. I have to leave the top open or it smells awful. So, I got the new washer 1 yr after the other one in 2015. It is now 2016 and it is making noises. Theses washers need to be recalled and we should be able to get a different one or our money back. Please, do something about these washers as a lot of us are stuck with them.

Before today I was happy with my washer. Well yesterday I heard this loud noise. It turns out to be the gear case on my washer. To my surprise the repairman told me that it would cost between $450 and $500 to replace. I called Maytag to check on the 10 years warranty and was told that it would cover the basket and the motor but not the gear case. That is very stupid because without the gear case the washer will not work. This gear case help the sensor work, the basket work. DO NOT BUY ANY A MAYTAG PRODUCT. They do not stand by their product. I have had my washer for 2 years and 10 months. Before this the last washer I purchase was a Lady Kenmore through Sears. I had that washer and dryer for 25 years.

Our Maytag microwave, which we bought based on Maytags supposed quality, is nothing but a piece of junk. In two years it has had or needs repairs that nearly double the original cost! Thats ridiculous. We are done with Maytag and are not going to get suckered into their Whirlpool/KitchenAid or other brands. So long.

I seem to be just another unhappy Maytag microwave oven customer. The SE code indicates a bad/faulty/short in the keypad. It seems this is a very common issue so buyers beware! If I dont get this resolved, I will no longer buy Maytag/Whirlpool products.

We are in the process of replacing the 2nd control board in the past 2 years (have has this dishwasher for 3 yrs) on our Maytag dishwasher model MD87749AWW1. The lights on the panel completely quit working mid cycle. At $175 per replacement, we are into repairs for half of what we paid for the dishwasher. Bought Maytag because it is made in the USA but found out that a majority of the parts are imported from China? Very disappointing.

Recently purchased Maytag Washer and Dryer from our local Home Depot June 2020. The appliances were finally delivered in August. When both appliances were installed, the installers made sure the washer was working properly and there were no leaks. They did the same for the dryer to make sure it was working properly. When the dryer was turned on however, the motor blew up and there was smoke coming from the dryer! I am now sorry I purchased Maytag. I had narrowed my choice between purchasing Samsung or Maytag. Im now thinking I should have gone with Samsung. Im supposed to receive another dryer today. The washer works, however its very, very loud. For the amount of money I paid, I hope these last for a while.

A year or so after purchasing our new home, we purchased new appliances. We thought Maytag was a good company to go with. We had serious issues with our 2005 Maytag bottom-drawer freezer refrigerator right off the bat. It arrived with a large dent in the door. They offered to take $50.00 off the price. We insisted on one without a dent. They replaced the refrigerator, and shortly after, the board and the ice-maker went out right away.Although the parts were under warranty, we had to pay for the labor. The refrigerator is 6 years old and now it is making a constant knocking sound. We paid a lot of money for what we thought was a quality appliance. What a joke. We had also bought a new Maytag washer and dryer set and they fell apart after 5 years. It’s the same with the Maytag dishwasher. Do not buy Maytag appliances. They are cheap. They fall apart. The customer service is poor. I feel cheated.

I bought a Maytag Bravos washing machine from Lowes in Ocala in Feb 2017. It broke in March 2017. I was referred to a company called Fields Appliance in Orlando Fl. I scheduled a repair under warranty last Friday between 1-4 pm. No one showed up. No one called. I called and called and nothing. BEWARE.

I am, was, a loyal Maytag owner. The Bravos design, center hub, catches the clothes and rips the material. Customer service will only state damaged material is not warrantied. So I now have a washer that in addition to washing clothes rips them.

I bought my washer in 2016 and now it’s broke again. This is the fourth time! I’ve gone everything to take care of this and it’s a lemon! I will never buy Maytag again. I want to buy USA products but four times for repairs in three years is way too many. I guess it doesn’t matter what name is on it. My last washer was a GE and was still running after 15 yrs when I bought this one. Not one repair ever made on it! I’m telling everyone to stay away from maytag.

We bought a new Whirlpool dishwasher, and it was a nightmare. So after four years of that we tried their sister company Maytags dishwasher. I have to say that I think these two old American brands have been ruined. This Maytag dishwasher is always making my dishes smell like rotten fish or a dead animal. I have to dump bleach and or vinegar down in the bottom constantly to keep the stink down. And I have looked and there is no food laying in the grinder. Then we started to lose wash cycles, and the buttons (not real buttons but a cheapo control panel) started to malfunction after 2 years. Now, 3 years into it the plastic adjusters in the top rack are broken, control panel has gone totally haywire, and still smells terrible. I remember when American appliances were sturdy and reliable because they were designed by engineers. Now they must be designed by accountants and shareholders. Goodbye Maytag and Whirlpool.

Purchased a new Maytag washer top load/Dryer set on April 1, 2016. Having trouble uploading receipt but I paid 1,145.83 for set. It took 2 weeks to get it delivered on April 15. 1st use it shook and wobbled even though the load was balanced but Ive read that is a problem with these machines. 1st load of clothes, washer didnt fill with enough water to wash properly - 3-4 inches of water for a full load of jeans. Top 2/3 of clothes hardly got wet! Changed the setting, same problem. Changed the setting again, same problem. I had to stand at washing machine and keep lifting the lid to get more water in the machine. Clothes didnt rotate in machine so all the clothes on top half didnt get cleaned. The spin cycle is scary! You could hear clunking noises and it had nothing to do with load being balanced. Did a small load and same thing with water level and spin cycle. Called Home Depot to pick up both machines on next business day. The dryer lint trap is so long, it made a mess trying to remove the lint even after only 1 load. NEVER AGAIN MAYTAG! Ive never regretted an appliance purchase like I do now. Maytag and April Fools day are a perfect match. Only its for real and not a joke.

Im so mad over my new purchase on the XL Bravo washer and dryer and Home Depot will not return. I have 3 kids and a hard working husband. My clothes do not come out clean no matter what cycle I use. It takes forever just to wash one load. If you spill something on your clothes and it dries crusty it will come out of the washer crusty. I want to cry. So much money wasted and cant get our money back. Would never recommend a washer without an agitator. Towels come out soaking wet, and dont spin dry if heavy...forget washing a blanket. 4th day using the dryer and now there is no heat. What was I thinking!! So mad and sad too!

I did not purchase it. This range came with my home. The electric range works great. It is thorough and I dont have to worry about the gas being on and filling the house up. Electric may not be for everyone, but it is the way to go for me. I will look for similar if not the exact same make/model if a replacement is necessary. I dont mind spending a little extra to ensure the product will last. So many products dont last nowadays and it is sad. I am not an avid cooker, actually I tend to mess up a lot of food recipes but the electric range helps me to reduce the number of problems I run across with the durability and accountability of the product. It cooks throughout the entire dish/pan and I have never had a problem with the unit working properly, just the user not working properly. Haha.

On February 2006, I purchased a Maytag Quiet Series 300 Dishwasher and on July 2007, a motor leak. Maytag fixed it for free even though it was out of warranty. Thereafter (December 2008), the touch pad failed and I replaced it for $50. It is now August 2011, and that new touch pad is bad again, and this time, the part is $170. The Maytag will not run and the lighted display will not function from the start button. This was a $450 dishwasher that is now only five years old and useless.In all fairness to Maytag, their customer service is very good and willing to work with customers. Unfortunately, the product is very inferior in my opinion. To have stupid stuff like a control touch pad failing every three years is absurd and the replacement cost makes fixing it a bad investment.I will be going out this weekend and buying a brand-new inexpensive dishwasher that is on sale for $229. This model is not a Whirlpool product but it is a name brand.

We received our new Maytag washer MHW8200FC on Saturday 11/18/17. We washed 2 loads on Saturday and on Sunday it didnt start. Not only did it not start but it was locked with clothes in it. We finally got it to open but it wouldnt start to wash. We had the distributor, Warners Stellian, schedule a service tech. He came out on 11/21/17 and determined the board was bad and that he would order one and be back on 11/29/17. A week without a washer doesnt work for a family of 5. This isnt like a lawn mower I use once a week, we use it daily. Whatever happened to quality control? A brand new expensive product breaks in 2 days? Maytag says its Made in the USA, which Im all for... Only if it works. USA or China, broken is broken so I dont care where its made. Whether its planned obsolescence or just a plain faulty product, Maytag is now another brand that I will avoid buying in the future.

I emailed Maytag https://www.maytag.com/contact-us/ about my model number MBL2258XES3 Fridge on Dec 31. They scheduled a local appliance repair company and they came out today, Jan 5 and did the repair and defrosted the compressor and freezer compartment. 45 Mins is all it took. Thanks Maytag.

Maytag Refrigerator Model MFI2665XEW6 piece of junk. * Builds up ice on bottom of freezer * Bottom freezer door will not close * Annoying alarm sounds* Water leaks on floor

Purchased our dishwasher 11 months ago from Lowes. Dishwasher has a 10 year warranty on racks and 2 other items. We are 2 adults in the household. Dishwasher is maybe used 4 times a week. Very light use! Circulation pump is bad which also took out the dishwasher solenoid. Im not going to fix because it if only lasts a year again that is a very expensive repair. Very disappointed in this made in the USA product. That was the reason I purchased it. Made in the USA. Come on Maytag. You can do better than this!

I purchased the Maytag Bravos top load washer and the matching dryer at Home Depot back in 2009 after giving my son my very old Maytag washer and dryer that was running just fine. I liked the top load energy efficiency idea of the new Bravos and the large capacity of both the washer and dryer. Also, the Maytag name sold me, gave me confidence I was purchasing a quality product... WRONG. When it was delivered, there was damage to the dryer door, so a new one was ordered and mailed directly to me. Once it came in, I called to have someone come put it on. First issue, not a really big deal but disappointing.About one month into using the dryer, the top of it became so hot it could literally burn your hand. There was also an error message. I had purchased a one-year warranty, even though technically there is a manufacturers warranty on the product. A part had to be replaced in the panel. This happened twice. We then moved out of state for one year and the washer and dryer stayed in storage unused during that time.Fast forward to 2014 and the washer will not complete any cycle except the spin cycle. I keep getting an error message of OL which means overload. The machine is NOT overloaded. It literally takes me hours to get through one cycle of washing clothes. And they dont even come out clean. I called Maytag repair and they offered me a one-year warranty for $363.75 since the washer is having issues. They explained to me if its the control panel the cost alone for that is $383.00 not including labor. Also, the dryer take forever to dry. I have to run each load through a cycle twice to dry everything. So much for the energy efficiency of these machines. At this point, I am considering just buying another washer, something cheaper without all the fancy bells and whistles. I am terribly disappointed in Maytag.

Worst customer service ever. I ordered my washer and dryer from home depot 2 weeks before a possible delivery day. The day before delivery I receive a call that they dont have them and I must wait 1 more week. After 3 phone calls I am promised a credit to my account. A week after delivery I am wondering where my credit I was promised is so I call. Im told the most I can be given is $100. I state that I feel my time is worth more than that. A supervisor is brought in and Im told we will get $150 credit. Then put on hold. She reviews account (why didnt you do this first) and told because we didnt call within 48 hrs of delivery the most they can give us is $75. So I call back very frustrated. Then Im told its our word against theirs that we were offered that?!? What?!? Well I am sure you record conversations and thats total BS. I explained how you cant offer something then take it back. I was told the week before I was getting a credit and my account already notated. No one said, Call within 48 hrs to dispute again to get it. Why would I have to I mean seriously. So after a total of at least 2hrs on the phone before and after delivery I am forced to settle with $75. I feel very unappreciated. I purchased and paid for $1633 worth of appliances that were a week later than promised. Called less than 24 hrs before expected delivery and told they dont even have them. Then told Im getting a credit of $150 to be told sorry now just $75. The lady proceeds to say that she doesnt think it was because of the phone call not being made. What? Are you serious. WELL THAT WAS THE LAME EXCUSE I WAS GIVEN SO I COULD CARE LESS IF IT WASNT THE REAL REASON. THAT JUST MEANS I WAS LIED TO. I promise I will never buy Maytag Whirlpool again. One customer may not mean much to you but good customer service means everything to me.

We have had a Maytag Bravos washer for a while, which has a see-through top load lid and a very small or low agitator. I have to say that I really miss the old fashioned agitator which makes all the clothes being dragged underwater and scrubbed well. We have watched the loads being washed in this washer many times and the clothes are not being swished around very effectively. You feel like you need to help it getting the clothes washed as it seem like it just sit in the same place throughout the cycle. The clothes ends up in big knots around the edges, and you can see the same towel sitting on the top during the 2-minute rinse cycle, never getting completely under water. During the wash cycle, the lid gets locked, so you are not able to open it up to untangle or move towels around if it has gotten unevenly distributed. The wash cycle is very quick, so all in all, Im not sure how clean the laundry really is when its done. We will never buy this kind of washer again.

Maytag MCT Washer & Dryer - I bought the largest capacity to save time. However even my 6ft tall husband has problems reaching the bottom to remove clothes. Even worse is the lack of water to clean clothes, washes so long it wears clothes and they are still dirty. I tried to improve on my old Neptune and Id love to have it back. I may have to junk this washer. The dryer is very slow. Buying this set was tossing my hard earned money in the trash.

I purchased a set of Bravos 4 months ago and what a bad purchase! I wish I would have researched here first. Being environmentally concerned, I bought it because it was supposed to be high efficiency and low water usage. My clothes are being destroyed by this machine. They come out in a massive tangled ball, covered in ink and animal hair (after a wash or two, they are completely embedded into the fibers). Sometimes there are dry spots after I take a load out of the washing machine. No idea how that could happen. It torn my favorite sweater, ripped sheets, bore a hole in a towel, ripped pillows, and DOESNT EVEN CLEAN! I have to wash my clothes twice MANY times to get the dirt out which doesnt bode well for energy efficiency. Im calling them again today to try and get them returned for advertising that they will save me money. Not even close! They are a rip off! I gave my 35 year old set away and wish I had it back! Maytag is JUNK!!!

My wife and I bought a Maytag Bravos at the suggestion of a store employee at Lowes. Since we have owned it, I have seen the reviews and the washer has been a total let down. We have experienced all the same complaints. Loud noise, door lock not working, not enough water in the drum to wash clothes, and the bearings going out and it doesnt work. NEVER will we buy a MAYTAG again. To the scrap yard I go today. Thanks MAYTAG for wasting my money. Thanks LOWES for recommending this garbage.

We bought a Maytag dryer from Lowes on 4.23.20 for $567.87. From Day 1, it required us to dry even medium loads at least 2 times and sometimes even 3 times. I have been complaining to my husband since we got it. The clothes come out smelling almost burnt. But if you dry it once, the clothes are wet. And if you try to dry it the 2nd time for less time, its still not dry. So, it takes forever to do laundry. This morning, it sounded like a lot of metal was rattling around. So, I looked inside to see if change was in there, and nothing was in there but t-shirts and socks. It had been drying for less than a minute, but when I opened the door a wave of extreme heat hit my face. Now Im afraid to use it because I think it will eventually burn our house down. And with COVID-19, we do tons of laundry. We cant afford another dryer but may have no choice.

I purchased my Bravos (ecoconserve) washing machine in 8/2013 from hhgreg. The problem I have is this grinding noise with the spin cycle. So I unplug the machine because the lock lid light is flashing and wont unlock unless I unplug the machine. I grew up on Maytag so that was the reason I purchased this machine but never again. I am so disappointed in this product. :(

I bought a Maytag dishwasher (MDB7749SBM) and 1 yr and 4 months the control panel went out and all Maytag would do is tell me that they will pay for the parts, and I have to pay for the labor. I remember when Maytag had the best Warranty on their appliances. I am very disappointing with paying for labor. They also offer an extended plan of $269.00 for a year. What a joke!!!

I unfortunately just had the same issue concerning my unit. The unit went berserk, stopped cooling and ruined all my food. I managed to get it outside after leaking spoiled food all over my floor. I washed it out and contacted Maytag after reading the hundreds of complaints. They sent someone out to fix the panel but he couldnt get it to cool. He said many times when a unit goes down that the acidity from produce along with moisture can eat through the aluminum components causing a freon leak. Obviously, this happened to me. I contacted Maytag and they said they would fix that too but once I called back, they said that it was a separate issue. Then I spoke with another person who said they would send a tech to inspect. I took off work and finally got a courtesy call from tech saying he was told not to come. I was amazed I missed work waiting and got no call from Maytag saying they changed their mind. I called back in and was told flat out I would not be covered, even though the fridge was fine before this happened. I suggest everyone read over the Consumer Protection Act which covers defective equipment causing issues by both injury and property damage. A class action lawsuit needs to be organized concerning this also. In the meantime, I implore each of you to file a complaint with the Better Business Bureau in your state along with Michigan where Maytag is headquartered. This will guarantee a response from corporate. Also, make copies of this forum and send it to your State Attorney General explaining how you have been sold a defective item. They say ABC news once did a segment on this fridge issue also, so I suggest contacting them asking for a follow-up story. For those that use social media, go onto their Facebook and Twitter page to post a link to this site and the way you have been treated after spending over $2,000 and a fridge that has lasted 7 years or less. Its time for small voices to unite to form one that is much larger.

I bought this washer (Maytag HE) almost a year ago, and if I could redo my choice, I would not choose this machine. There is no separate spin cycle. Often items are left with quite a bit of water in at the end of the wash cycle (often literally dripping as you transfer to the dryer), and you cant just rearrange them in the washer and then spin again. The only option on the washer is to both rinse and spin, which almost never helps get out more water. So you then have a heavy load in the dryer, much longer dryer time, and higher utility bills to get some loads dry, especially bath towels, sheets, jeans, etc. The washer is large capacity, but if you fill it more than 1/2 to 2/3 full (depending on the heaviness of your items) the spin cycle definitely will not get nearly enough water out of the clothes. The lid on the washer is SLOPED!The most ridiculous design I have ever seen for a washer, everything you set on top, even for a moment - laundry detergent, folded clothes, wet clothes - ends up on the floor. And the lack of agitator means at the end of the cycle, some loads that contain a sheet or any large flat item (tablecloth, etc.) the rest of the items are captured below the larger flat item that is over them like a mushroom cap. You cant tell how long the items have been like that in the washer, but its hard to imagine they are getting properly cleaned and rinsed. You absolutely cannot use powder stain removers, especially OxiClean, unless you are using the oxi cycle (much longer than regular cycle) because with any other cycle you will have white cloudy patches on all your clothes and items where the powder dissolved in the water but did not rinse out. You have to manually scrub them out, as putting these items through another wash cycle does not remove all the spots.

I purchased my Maytag Bravos XL washing machine in July 2016. In August 2016 it broke for the first time. I was just passed my 30 day moneyback guarantee, so Sears would not take the washer back. I have had more than 10 service calls on this washer in one year. I live in a rural area, so Maytag told me I was in a non-serviceable area and would have to wait WEEKS until they found a repair person willing to come to me. I only live 40 miles from Richmond VA, where I purchased the washing machine, so imagine my shock when they told me they couldnt fix it because of my location! Ive had countless people in and out of my house, and it still does not work right. You can only do very small loads, so the perk of having an XL machine is none. But even at that, it does not properly clean anything, tangles clothes, and will leave even the cleanest items looking terrible when they come out.Ive had a new circuit board, new transmission, new bearings and gears, new balancing rods, and still, Im left with a machine that does not wash and makes terrible grinding noises. I bought the washer and matching dryer as a set, and even the dryer had to get a new circuit board put in it in the 1st 60 days! After thousands of dollars in repairs on a $1000 washer, Maytag will not admit I have a defective machine and replace it! I just ran a load of laundry and have to call Maytag yet again, because the grinding noise gets louder with every run. Do not waste your money!I would give anything to have the 29 year old set I gave away when I bought this garbage back! I have literally been on the phone with Maytag in tears because it doesnt work properly, Ive had to throw away items that would not come clean because there is not a laundromat available in the town I live in. All I want is to be able to keep my family in clean clothing and linens, doesnt seem like too much to ask.

I purchased a Maytag commercial residential washer in late 2018, supposed to have a warranty for at least 5 years. We are in California and I was told that there was only one facility that could come two weeks later. I removed the front panel to have it ready for service tech, who on the first visit kept saying he did not know what the problem was, and left telling me he would order parts. After Christmas, I could not get in touch with service so again called Maytag. Service was supposed to come out on the 30th.After waiting almost 3 hours, he called to tell me he did not have the parts. Also, this repair tech treated me very bad since I removed the front panel which I thought I was being nice. He called me back on the 30th, said someone gave him a part, and came. All he did was remove control panel, lost the start button and told me it worked without checking it at all. He was rushing to another appointment so I tried to start it and it still had the original issue, which was slow agitator and a rubbing/grinding sound. Now, after he did something with control panel it had a clicking sound. I immediately called corporate and was told when he came back, which has now been over a month with no washer, that he would be with a senior technician.January 5th I waited all afternoon and he called and said he was not coming and that my whole washer would have to be rebuilt. He never replaced the parts on previous invoices I received, and I filed a complaint with the BBB. Now they are completely lying. Technician trying to say I had the control panel apart which is not true, and does not match up with the invoices I received. They are telling me my warranty is voided! Its been a month and a half. I was treated rudely from the beginning and now I am obviously being retaliated against. I have 3 kids, two with severe medical problems and have put so many hours into calling with all these issues.I had another service place come out and he removed the agitator and the transmission shaft/drive motor is rusted out, as well as the parts he said he replaced are worn and definitely not new. For this company to come back after all this time and say I did this, when I have the original invoice that clearly states otherwise is absolutely the worst service ever.I bought this machine thinking it would last, and now have to deal with all this. I have nerve damage and it is very difficult to take all the laundry for a family of 5 to do at laundromat. They refused to send someone else out, where they could easily have seen this repair tech never did what he said, and was unable to diagnose and fix the issue. Its appalling to me that this is how they treat customers. Laura ** at corporate is the one saying warranty is voided. The machine looks brand new as it has always been taken care of. They should be ashamed of themselves. Apparently, this is the standard a lot of times with people trying to get things serviced under a Manufacturer warranty!

We purchased this oven (MGR5775QDS ) along with a Refrigerator/Freezer, Dishwasher and Microwave on 2007 when we remodeled our kitchen. Since then the Refrigerator had to be serviced twice, the Dishwasher had a recall for fire safety - repaired, but I still have a scorched bottom tray, and the oven after self cleaning once has warped and the racks will not hold anything with any weight without collapsing. Maytag sent me new racks about a year ago, but that didnt help. I grill most of my meals or cook on the stovetop but on the rare occasion we try and use the oven it’s a nightmare. We lost a Thanksgiving Turkey and Easter Ham and recently a lasagna and a glass pan. Every time we have one of these events I search the internet in hopes that there has been some kind of recall on this model. It’s not safe. When the 20 lb turkey came crashing down, my wife was nearly burned by the juices that splattered and the house filled up with smoke. Happy Thanksgiving from Maytag - everyone go stand outside in the cold for 1/2 an hour while we clear out the smoke in the house. Recently when the rack collapsed and hot lasagna came crashing down, the glass/pyrex tray broke and left a huge bubbly mess in the bottom of the oven. Yay Maytag, thanks again - ruined a dinner, broke a dish and since we can’t use the self clean option, spent the rest of the evening scrubbing out the oven... and eating takeout food on Valentine’s Day. Sounds like the perfect Romantic evening right? I am so sickened with this company. We purchased all Maytag appliances because of their reputation. But now they dont even stand behind their products. What a shame.

Purchased this machine to replace the recalled Samsung washer that was exploding. I should have kept my Samsung. I loved it and had no complaints, but since there were reports of it exploding I took the rebate and purchased the Maytag Bravo Nightmare. Everything you have read or will read here is true. I would spend hours, I mean hours trying to do a load of laundry. If the cycle would complete itself, the clothes would be soaking wet, and they never smelled clean. I would try rinsing again and the cycle would start out with 18 minutes and I would return to the machine 1 hour later and it would be still running water and still have 18 minutes or more left. I watched it complete the spin cycle and start the rinse cycle again. We had the service guy out several times - he would call the techs and they would test the machine and say nothing was wrong other than it was off balance. They said I was using the wrong detergent - when proving that I was using an HE detergent, they counseled me on how to lay the laundry into the machine, and said I was using too much laundry detergent. After babysitting this machine for more than a year, and being told by Lowes Customer Service that the techs say there is nothing wrong with the it, I was fed up. I called Lowes and told them to send their techs to my house to do the laundry. I threatened to call for service every week until my extended warranty was exhausted. They finally gave me a merchandise card valued worth the purchase of the machine. Now, I have the painful decision of deciding what to buy next - It wont be a Maytag!

Bravo XL washer and dryer - I had the washer approx 2 months before it leaked water all over the laundry room. The company replaced the washer after two weeks. Now the dryer has gone out after two years. If it cost me the amount stated by other consumers I wont be fixing it.

Same as the rest of complaints. Dryer needed a new motor 3 months after purchase. Crazy. Door magnet replaced at 5 months. Lint screen replaced. Washer electrical board replaced at 8 months. Cloths come out wrinkled, tore up with holes and I have like bleach spots on clothes that I didn’t use bleach with. Now the washer is screeching and coming UL. My husband thinks its the bearings and tub seal. Called Sears and parts alone are 185.00 not counting labor. Of course its out of warranty now. Seen comments about a class action lawsuit. I really think this product deserves one. Why should we as consumers have our hard earned money wasted on a product that doesnt meet our standards for a quality washing machine that we thought we were buying. Whos in.

We purchased this Maytag washer. My wife liked it at first, but after a few months she kept complaining the wash stinks, and I can also say that. I complained to my wife about the smell of our wash, especially the wash towels. The wash was turning colors and some we threw away. My wife has been complaining about all this for months and years and said she will never buy another washer like this. Then about two years ago, she was having trouble with codes coming up. We called service, but didnt get any help, so I looked on internet and found the problem with the code. I took the washer apart and cleaned the tube out and the washer worked, but every now and then my wife needs to climb over washer and unplug, let sit, then replug back in and start it to get rid of code. My wife and I are very upset with this washer!

Spent $2,000 on Maytag washer and dryer in September of 2020 thinking we were buying quality and a company that backs their products. Forward to January 2021 and were not able to schedule service through their website. Not able to get anyone to answer their phones. Called what used to be our local Maytag service and they told me Whirlpool took over Maytag warranty service and cancelled all the contracts for local repair shops. So, not only do we have a 4 month old washer I wish we had never bought, we cant even the Maytag to service it under their warranty! Never again...

The digital display on our Maytag Washer model MVWB765FW, bought 3/22/2017, failed overnight (whilst the machine was not operating) after 3 1/2 years. A reputable firm came out and diagnosed the problem, their report concluded that the Control Board had failed and needed replacing: they provided a verbal quote of $525 [ ! ] to do that. The machine cost $600 and based on the expected life for washers (per Consumer Reports) of ten years would have a maximum residual value of $420 based on straight-line depreciation. The retailer from whom we bought the washer told us that he had contacted Maytag and asked them what they were prepared to do about this failure: a week later and absolutely no response from the manufacturer. Apparently Maytag has no concern for their customers or their own reputation. We made the mistake of buying this machine based on Maytag’s reputation and a ten year warranty which appears to cover only parts unlikely to fail! NO MORE MAYTAGS FOR US.

Washer does not clean very well, clothes are left with spots. The water level is never comparable to the clothes thats in the machine, it causes me to lose a lot of water as well as detergent. This machine is the worst washer we have owned. Its also very noisy.

All of a sudden, the lid lock light is flashing. The washer is only 1.5 years old!

This washing machine worked great for just under 3 years. I noticed it wasnt draining completely. Per my appliance repair guy, the bearings were shot & it was going to cost over $300 to fix it. Called Maytag because my owners manual stated I had a 10 yr warranty. Wrong. The warranty only covers the wash basket & the drive motor. Look on Maytags Facebook page & you will see pages & pages of complaints on all of their appliances. Refrigerators, washers, dryers, if its got a Maytag name on it, its broken. Many of these appliances worked for only a year out two before they bit the dust. I went to Maytags fb page & ranted about their poor quality products & Maytags refusal to stand behind their products. Know what happened? They sent me an email stating that theyd reviewed my case yet again & there was nothing they would do. Then they blocked me on fb. Yep. Please please before you buy any Maytag/Whirlpool/KitchenAid product, please dont! Save your money & buy another brand. All Maytag will do is send you a form letter telling you they understand your frustration & you can email them your info, theyll investigate & get back with you. When (if) they respond theyll tell you theres nothing they can do. Basically you are sold, too bad, so sad. I now have a $600 piece of junk sitting in my garage. Im hoping I can get $20 out of it from the scrap yard.

I bought my black refrigerator in 2006. It has ice in the door and freezer on left side and refrigerator on right. I have not had any problem with my refrigerator and it continues to serve me well. When I need to buy another one, I will probably get a stainless that doesnt show handprints.

I purchased our washer and dryer together in 2012. Now my washer is making a really bad sound on the spin cycle. I talked to Maytag in Tenn. and they wanted 130.00 just to show up. Plus 300 to 500 for the parts that was needed. Wow. I am retired and on a fix income. I called a local repairman in OkC. After telling him the brand of washer I had, he said he would not come out to fix it because of the money would be expensive. 300 to 500 dollars for parts. He said it would be cheaper for me to purchase a new one. This seems to be a real problem. I talked to Maytag supervisor and she could not wait for me to get off the phone. Nor would she give me her name. Buy Whirlpool!!!!!!!!

MDB4949SDM1 - After owning Maytag model MDB/C-2 for thirteen (13) plus years, I decided to purchase the subject Maytag Model when my 13 year old died. Big mistake. Previous model was very simplistic in rack design and it provided user-friendly options such as two detachable baskets for silverware and a special rack for delicate items.The new model has been designed so your dishes go in on angles on the top rack and as such bowls, small plates etc never stay in place once you move the rack and the lower rack configuration was redesigned and the rear area which was open to allow for bigger pots and pans to fit better has been removed, so now you have to lay your pans on top of the tines, very difficult to low the dishwasher.Additionally, I purchased the stainless steel model; apparently in the coating process a drip pattern was sealed that you can see when sunlight hits dishwasher. Further the stainless steel face that they bond to the door has popped, so when you grab the handle the face pops in and out. Lastly the new design has an adjustable upper rack; I tried numerous times to adjust the rack and couldnt so when I called Customer Service for these issues, it basically boils down to if the Service Man comes out and determines my issues are cosmetic and the rack which Ive never been able to adjust should happen to work then I have to pay the service call as there is not warranty coverage. So I declined the Service Call and advised that this would be my last Maytag purchase. I highly recommend anyone considering this unit fully investigate and test out before buying.

Like everyone else Im calling corporate. Mr Fettig he should be in hall of shame after these complaints with their defective product. My fridge leaking, ice maker broken, water everywhere and eight inches of ice. I wonder if he owns a Maytag himself? Oh well after a while he might have a flood on his floor. This should be recalled just like my first model in 2001 that was a fire hazard. I had to go to the top then and I will now also. We should be protected from buying garbage while he makes 4 million a year.

After replacing plastic parts that spin tub twice, now the computer is wasted. Purchased not even 3 yrs ago, now I have to buy a new washer because the computer system is not covered under warranty. REALLY!! The most expensive part. Not worth fixing. Never washed really dirty clothes when it wasnt broke down. Agree with the class action I would be in. Dont buy people and now I am off to pay to wash my clothes.

I purchased a Maytag Gemini April 22 2017 and I am very unhappy with it. The ovens are not working properly. I have thrown away so much food because the ovens won’t hold temperature. The display says it’s the temp. I set it but the temp keeps dropping and rising causing the bottom and top to burn and inside not to cook. Both ovens are doing it. Had a repairman come day before Christmas. He said there is nothing wrong. He said set temp, when preheat beep goes off wait 15 minutes for it to cycle then insert food. I tried this Christmas Day. Oven is still not working and again I threw away more food. I am so disappointed in Maytag. Serviceman is set up again to come out next week. I think I got a lemon. Please. I think they should replace the whole range. It’s not fair. I paid so much for this range and can’t use it.

We bought a Maytag Refrigerator, Model MSB27C2XAMSS from BrandsMart on 2/4/2015. Today, I made my 4th Service Call for the Ice Maker not making ice. The service department has replaced the icemaker, repaired it and still does not work. When I call for service I usually have to wait 5-7 days before I can have a technician come to my home. Also, the refrigerator door does not close unless you push it completely to the refrigerator, unlike most refrigerators that I have had. I would never buy another Maytag refrigerator and certainly will make an informed and researched decision before buying another refrigerator. I am truly dissatisfied with this refrigerator and would suggest looking for other brands.

I, too, have had a lousy experience with this washer – it does not correctly sense the amount of clothing in the load, and often fails to get everything wet. Once the cycle starts, it does not necessarily pull everything into the water. You must ball each item up around the center or have sleeves and legs of clothing end up very twisted. Clothing is often very wrinkled and I do not feel that enough water is used to achieve clean clothes. I did get a good response from Maytag, who sent a repairman free of charge after the one year warranty period. He was very gruff and condescending – implying that I am buying the wrong kind of clothing. He reset the washer which improved the water levels, but now it is back to its old tricks. Hate, hate, hate this washer. Now it is failing to start unless lid is slammed shut! May get a new one in a black Friday deal, but have to figure out how to ditch this one while retaining my integrity/honesty to buyer.

Bravo XL - This is the worst washing machine I have ever purchased! Loved it at first but after a year or so we couldnt wash a full load without error messages. Then we couldnt even wash one pair of jeans without an error message. Called to have it repaired and $300. Later the bearing was replaced and the washer worked wonderfully once again. Less than a year later and we are back to having a non functional washer. Cannot wash anything without the error message. Customer service is absolutely no help. For such an expensive washer and supposedly a good brand, this machine is a real disappointment.

Major issues with the Aqua Lift Range. Takes forever to preheat the oven, 15-20 minutes to reach 375 f- 400 f. Aqua clean cycle not efficient and does not clean at all. The stove top is impossible to select and keep the heat consistent. When adjusting the heat up or down when you slightly move the dial it overreacts. When moved the heat sways may more than selected. The fridge works well but the bottom drawer is way too flimsy and it wont last a long time as it will crack. This is our first purchase of Maytag appliances and it will be our last. Our old 10-year-old stove worked much better than this one. Sincerely, Russell ** & Linda **, e-mail= **

I bought a Maytag Refrigerator (Model No. MFT2672AEM10; Serial No. K31503192) on 05/13/2013 at LOWES. On 07/27/2013 my son got hospitalized due to some kind of infection. He had fever and diarrhea that didnt go away. We didnt know what caused it. When my wife was cleaning the refrigerator, she noticed that the ice bin container had a rusty screw and metal plate. Why is the ice bin screw/metal plate rusting? We informed Maytag about this issue and they replaced the ice bin. Now, the replacement ice bin is rusty again. I sent an e-mail to the Maytag Customer Service Manager on 04/20/2015 and was told that its no longer covered by the warranty. I informed the manager that this is a defective/flawed design/rusting part from the beginning and Maytag should have REDESIGNED it when I informed them first hand and not just replaced it with the same defective/flawed/rusting part. I told the manager that this is a safety concern and Maytag needs to do something about it. The Customer Service Manager I talked to didnt want to do anything about it.

Dishwasher cleans well, but the control console has failed again & only responds to two functions. After replacing the console a couple of years ago with a new unit I thought it was done (it didnt get much use). Is there any recourse for this complaint? All I want is a new console panel. Maytags brand is apparently only good on the commercials. Very disappointing. Also, the top rack is very awkward & is only good for short glasses etc.

Purchased a Maytag side by side MSB27C2XAM00 in June 2014 to replace a 20 year old Kenmore. After 14 months the fridge stopped keeping things cold in the food compartment and in the freezer. And, the water and ice dispensers stopped working. Called Maytag and they confirmed the fridge was 2 months past the warranty and the best they could do was offer an extended one-year warranty for $325 and set up an appointment. I declined and called a local repair company. They responded promptly and discovered the problem was a bad board. Had to replace the board at a cost of $475 (parts and labor). It was $150 more than the extended warranty but I was already in the hole for $100 service call and I was able to get the fridge repaired on the spot. I had the Kenmore for 20+ years without one repair. Maytag was good for one year and 2 months. Dont know how this company will last with a $2000 product that lasts a year. I can not recommend this product and advise anyone in the market for any appliance to avoid Maytag products.Updated on 11/20/2015: After the board was replaced, the fridge worked but was not keeping either of the side by side compartments cold. They were cool but not cold. Repairman returned. Said it was the compressor which needed to be repaired/replaced. Maytag said the compressor was under a 10 year warranty unlike the other parts of the fridge. Good news, Maytag covered the cost of the part / but bad news that it broke after 14 months of use. However, the service people told me the cost of the compressor was the smallest part of the repair. Labor and service would be costly and Id be better off getting a new fridge with a 5 year warranty contact. After I got over the initial shock of having to toss a 14 month old fridge that cost $1500 and complaining to Maytag, I went to Lowes and found a replacement fridge. This time it was not a Maytag. Moral of the story stay away from Maytag. Dont be fooled by the brand. Avoid them at all costs. And purchase a fridge with a 5yr+ warranty contact!

We purchased our Maytag 4000 series electric dryer in October 2011 from Best Buy. We did get a very good deal and have had little problems until this am. I moved laundry into the dryer and started it. While I was loading the washer, suddenly I heard a popping sound from the dryer and smelled smoke. Scared me looking into it. Sounds like either our electrical cord or our heating element blew. Coming from an era (born in the 1970s) where appliances should last at least 20 years, I am disappointed with Maytag. I shouldnt have problems at least until this thing is 10 years old. And even then I have higher expectations. So when I replace this, it will be with a better product.

The top loader washer Commercial Technology washes very small loads well. I bought it for the deepwater wash. It DOES NOT work. It also has a auto sensing. Hate this washer. I have to pour buckets of water in the wash to fill it. Maytag/Whirlpool go back to the way it should be. If I want a full washer I should have it! At the end of the day IT IS MY WATER BILL!

Ive had my Maytag microwave (MMV4203DS00) for a little over two years. I started getting SE error code. The control touch pad membrane is shorted out. I suspect because the design doesnt allow it to be an over-the-range even though thats the kind of microwave it is! I think the humidity from the burners shorted out the membrane. I called the company and the part would cost approximately $180 for me to fix myself. I have a really hard time believing that one part of a $200 microwave costs $180. Ridiculous. It appears this microwave is designed to fail. Customer service was rude and snarky. The company doesnt appear to stand behind their product. Maytag used to mean something. I had started to replace all my kitchen appliances - microwave, then stove. I thought Id be consistent and buy Maytag based on their reputation. I will never buy Maytag again.

My husband purchased the Maytag Bravo December 2013. We immediately started noticing clothes been destroyed and stains still in clothes. We immediately contacted Whirlpool and shared our concerns and they sent out technician. He stated that the motherboard was gone. After repairing the motherboard, that do not stop our clothes from being destroyed and making them clean. I have wrote numerous letter to the CEO of whirlpool and sent pictures. When they decide to call you back months have passed and still they do not want to help you. Whirlpool have refused to take responsibility for a bad product they invented. They do not stand by their mission. Someone please help the consumer, because this big corporation refuse.

Please do not buy a Maytag washer top loader. It does not get enough water and it does not clean your clothes. It is the noisiest cheapest made machine out there. If you have kids you really need to bypass this one. I have had this for 10 months and its only me. Please especially if you have children stay away from it. Im the most unhappiest camper Maytag ever had.

I tried emailing Maytag but from what I read on consumer reports I doubt Ill get an email back. After our 20 plus year old Kenmore fridge was taken by hurricane Sandy I decided to try Maytag. What junk! We have a bottom freezer and were getting water build up on the bottom under the basket. In order to keep the water from leaking on floor I had to chop the ice out of the bottom every 2 days. My husband got frustrated and took the whole freezer apart only to find all the coils were covered in ice. Soon after that the ice maker stopped working. Tried different things to get it working. We finally took it apart and found the factory did not screw in all the screws on the inside so they fell out on the circuit board and shorted the thing out. Lucky it didnt burn the house down. All I can say is junk! Do not buy!

I purchased Maytag Centennial Commercial washer and dryer eleven years ago. Both are still going strong. It has been a great purchase. Only issue is a couple of stains have appeared on outside of appliances.

I am writing for your assistance with an ongoing problem that I am having with my Maytag Series 2000 front-loading clothes washing machine. I am, frankly, astonished and frustrated beyond any means of coping with the response I have gotten from Maytag about the lemon washing machine that was sold to me. As I have never before had any sort of reason to complain about any major appliance purchase (nor about any car or house purchase), I’m not yet sure of what avenues are available to me. It seems prudent to inquire of your office before getting a private attorney to help me with this. The following is my situation:First of all, I am asking for a replacement washing machine. I am clearly saddled with a lemon.On or around December 2010, we purchased the Maytag Series 2000 washing machine from Cedar Appliance of Medford, MA. Within the first several months, the washer started ripping, shredding, and putting holes in our clothes. This did not happen during every wash cycle, just sometimes. At the time, we didn’t know if it was the washer or the (also new) Maytag dryer that was causing it. After living with this for some time, we decided to call Cedar Appliance for service. Cedar came out several times to look at the machines and they couldn’t tell what machine was causing the holes. Eventually, I started examining every article coming out of the washer to determine which machine was causing the problem. Over time and many visits later, Cedar Appliance referred us to L.A.R. Service of Wakefield MA, which they called Maytag service.L.A.R. Service came out and looked at it. They said that we were missing a part. They ordered the part and installed it and said everything should be fine. They also sold us an extended service contract. I am still having the exact same problem with the machine. Today I called L.A.R. and they told me that I had to call Cedar to get an authorization for service. I called Cedar and they told me to call Maytag. I called Maytag and after spending an inordinate amount of time recalling the details, the service representative told me that I could pay up front for an extended warranty and they would send someone out. I asked for a supervisor. I got Kitty. Kitty told me that Maytag would not replace my machine, which is clearly a lemon because I hadn’t yet had enough service done on it. I explained that I have spent hours calling for service, scheduling service, waiting for service, supervising service, and paying for service. She explained that on only one service call did they install new parts, so I needed more service. So, I should have demanded new parts on each of these service calls so that I would have earned some credibility for my lemon machine?The fact is that my family and I have lost hundreds of dollars on torn and ruined clothing caused by a new washing machine! After the boot was installed, or replaced (I’m not sure exactly what was done), we are experiencing the exact same problem. When the L.A.R. Service people left last time, they told me the problem was solved. It wasn’t. This is not normal. This is a lemon machine.Its one thing to have clothes destroyed, but what is extra frustrating is that I never know when the machine is going to destroy an article of clothing. This past Friday, we were preparing to go out of town for our daughter’s basketball tournament. I took the clothes out of the washer on Friday evening to discover that one of the blue uniforms was destroyed. There was no time to replace the uniform and my daughter was out of luck. This means that I cannot put an article of clothing into the washer that I absolutely have to have. I can’t live this way. This is a relatively new washer that should last 20 years. Right now, I can’t wash any important article of clothing. I’ve been told before that it was all set. Kitty has L.A.R. coming again this Wednesday to repair the machine. What am I supposed to do when it’s repaired? Put a uniform jersey in it? This is a very brief description of the experience I have had over the past 1.5 years with this new machine. The hours, money, disappointment, and utter frustration is more than I can describe in an email. I have attached three photos of recently destroyed items. Unfortunately, I threw away tens of items several months ago when L.A.R. fixed it.Is this unbelievable? Or are my expectations too high? Is this really what Maytag/Whirlpool has in mind for customer service? Is this really what they mean by standing behind their products? Why wouldn’t or why shouldn’t Maytag replace this machine? How much more time, money, and tears is a customer expected to spend and endure? How do I regain peace of mind and quality of running a household? Am I supposed to toss this machine and buy a new one? Believe me, that’s what I will have to do if I can’t get relief on this problem. There is no way that I can go many more months with this headache. In many ways, buying a brand new machine would be worth the peace of mind, but I am trying to make sure that my family, as consumers, are treated properly. It is also the principle of the thing. Please advise on any remedies available to me here in Massachusetts and please let me know what additional details should be provided and to whom.As an aside, Maytag/Whirlpool does not seem to be doing well with their reputation on the internet regarding customer service.

Purchased the Bravos XL top load washer a month ago. We work outside daily and our clothes get very dirty. I havent really taxed the machine yet (Im doing what I consider a normal load of wash. I know the machine could handle twice as many clothes as its the 5.3 cubic feet washer, but I havent had that many clothes to put in at one time). The washer works great. Clothes are clean and smell fresh. For those that say this washer is extremely loud - you must not have something set up incorrectly. Either the wet pan you put under the machine is making contact with parts it shouldnt or someone didnt level it properly. Really, this is NOT a loud machine. We purchased from Lowes and they delivered, set up and leveled both the washer and dryer. (Yes, we also purchased the matching Bravos XL front load dryer and were impressed that it dries our clothes in half the time our old one did). We would definitely recommend the Maytag Bravos XL washer and dryer.

Just got off the phone with Whirlpool Customer Care after getting the run around between parts and customer service for most of the morning. My issue is with the shelving on my MSF25D2EAS01 Maytag side-by-side refrigerator. The plastic surrounding the glass shelving is disintegrating and they are not admitting to a defective design only that the original part has been obsoleted and a new one is available for purchase (an over $300 expense to replace three shelves) on a unit that is just over 2 years old. I am willing to bet the old part has been replaced with a different design after they realized a substantial number of customer complaints. As an engineer, it is obvious to me that these shelves are poorly designed for their intended purpose, furthermore my work allows me to recommend appliance brands for large projects so I see no reason to recommend Whirlpool or any of its subsidiary brands (Kitchen Aid, Maytag, Amana, Jenn-Air) to any of our clients. Whirlpool quality and customer service is substandard and no better than any imported brand of appliances.

Please save your money and do not purchase a the Bravos XL MCT Washer and Dryer! I am sickened by the fact that I spent $1,800 on the biggest pieces of junk there ever was. Youd think a company like Maytag would be able to build a product that worked properly. We are getting ready for our FIFTH visit by a service repair company that will only plug in their computers and say nothing is wrong. Well here is what is wrong: Washer does not rinse all of the soap and I have many, MANY, pieces of dark clothing that are ruined because of the white streaks all over. I have done EVERYTHING the service guys have said to do; use less soap; use the deep water wash cycle, etc. etc. There are only two of us in the household so my average load size fills the EXTRA LARGE drum maybe half full so all their advice hasnt worked. It does not rinse the water out of a load of towels (remember there are only two us so not that many towels) and I have to run it through a rinse and spin cycle. Waste of time, energy, AND money. I washed a single coverlet and had to run it through a rinse and spin cycle twice to get the water out! If you use the bedding cycle, it runs for 90 minutes and still doesnt spin all the water out! The dryer is not better either. On average, it takes one hour and ten minutes to dry 3 bath towels, a couple of hand towels and a wash cloth. One of the service people that came out, checked our dryer vent and said everything was hooked up correctly. Talk about a waste of energy!! I would do anything to get rid of these pieces of junk but we spent so much money on them Im stuck until I win the lotto or something! I cannot stress enough that you will be wasting your money if you buy any washer and/or dryer product from Maytag! Believe me, I regret it every day!

Leaked and leaked, spent hundreds on never ending problems from day one. No support from Maytag. I was told by Sears salesman it was the best you could buy. Our old washer lasted 30 years. This one never worked right - dead at 5 years. Shame on Maytag.

I purchase the Maytag Bravos washer & dryer set 3 1/2 years ago brand new. I figured being a Maytag it would last for a long time but nope I was wrong??? I will never buy another Maytag product as long as I live and I will tell all my friends and family not to purchase a Maytag product also!

I purchased all Maytag products for my new home three years age. The dishwasher stopped working 13 months after we purchased it. Since the home was under renovations for the first month, we only actually used it for 12 months. When I called Maytag, they told me that it was either the control panel or mother board and that they could not do anything because the warranty was only for 1 year... and didnt offer me anything to make good on this...NOW three years later, my microwave is displaying error code SE.. control panel is bad. Now I have not had a working dishwasher for two years and this just added salt to my wound. I called Maytag furious that this keeps happening with new products. The only thing they would offer to do is for me to purchase an extended warranty at $350.00 and they would have a repair guy fix the microwave. A brand new microwave would cost the same thing???? They flat out told me that there was nothing that they would do for me, and that they were not going to fix it for free.I filed a complaint with them and never heard back from anyone at Maytag. It seems strange that the control panels craps out within one to three years on two of the four Maytag products I purchased. I WILL NEVER BUY MAYTAG AGAIN... I went back to Home Depot and told them that MAYTAG has LOST me as a customer and that I purchased 4 major appliances from them and two stopped working with in 1 to 3 years. Home Depot was shocked and gave me $100.00 towards a new dishwasher. And I did not buy a Maytag.... I still do not have a working microwave... But when I do have the money to replace it, it will not be MAYTAG. Looking online, I notice a lot of the same complaints about Maytags control panels...... Could it be a scam on Maytags part???

I would like to say that I am highly dissatisfied with paying $1200 for a refrigerator that only can produce ice once every 12 hours and 90% of the time the over fill lever gets stuck so it will not make more. I would recommend anyone to not buy anything Maytag ever.

Maytag WASHING MACHINE MVWC200XW - Will not clean our clothing. We have been tolerant of Maytags disregard for the people who have trusted their product and name over many years. No longer will we purchase a new Maytag or Whirlpool product. They say third time is the charm but I can not afford to take the chance. I wish them luck, they will need it.

According to Maytags manual Odors and smoke are normal when the oven is used the first few times... Exposure to the fumes may result in death of certain birds. What about humans? I had serious respiratory problems and the industrial-level fumes lingered after dozens of uses. Neither the upper nor the lower ovens are calibrated. Upper oven baked at 325 when digital readout said 350. Lower oven had to be set to 365 to cook at 350. (After several puzzling baking disasters I bought an oven thermometer.) YOU are supposed to calibrate it yourself with cryptic instructions and a lot of trial and error.

We purchased a Maytag Centennial washing machine from a local business here in Knoxville in 2013. My previous Maytag lasted seven+ years and I was very happy with it. It began to leak water and after two times of having water on the floor, we decided it had worn out and purchased another washer. We immediately wanted another Maytag since our previous one has lasted for quite a while. We bought the new Maytag Centennial washing machine in the Spring of 2011. This is May of 2013 and we have had to purchase another washing machine since the electrical board in ours went out. The replacement part is listed at $300+ and that is without labor to install. Needless to say, I am very unhappy that I have had to purchase another washer so soon... and did not buy a Maytag this time.

I bought a Maytag washer and dryer at Lowe's when I bought my home-the price was great and I have not been disappointed in them-have had them over 3 years now. My washer has a stainless steel tup and is a top loader. The combo of the two was less than $1,000. The washing machine has deep clean, heavy load or light load, hot, warm or cool water settings, a hand wash setting and many other features that I think most consumers can appreciate.

Purchased this dishwasher about 1 1/2 yrs ago. Luckily the first two times the control panel went out, it was still under warranty (within the first year). Now its gone out again! This is the third time! What happens is all the buttons will work except for the START and CANCEL. This has been the same issue every time. I tried restarting it, made sure there was not a leak that somehow was getting to the internal electrical components in the panel. I actually know the Maytag repairman by name. Its nothing like those old commercials where the Maytag repairman sits around and has all the time in the world because their products never break. Those days are over and these guys are busy working to fix these devices they label as dishwashers. Since my warranty is now expired, it was an unexpected $96 service call to tell me what I already knew - Its your panel again sir, it needs to be replaced. Well have to order one for you and itll be $265 for parts and labor plus the $96 service call = $361 repair for something that will likely break again in a few months. Never am I buying a Maytag product again.

The Maytag Centennial (Model MVWC6ESWW1) washer was purchased in September 2009 and within 18 months no longer provided water at the temperature selected on the control panel. The problem started after we used a spin setting to remove water from a cycle that did not complete itself. Somehow selecting a spin cycle disturbed the water temperature control mechanism. We were advised by Sears to unplug and then reattach the electrical connection (similar to rebooting a computer), but this was not successful in water being delivered to the washer at the temperature indicated on the control panel. While there was minor damage to clothing and a waste of hot water before we realized what was happening, the real inconvenience is not being able to rely on the water temperature setting. Based upon reading comments on the internet (including Consumer Reports) concerning this washer, the public should be warned not to purchase this machine. Better still the machine needs to be recalled in order to protect the consumer.

Its unfortunate that Maytag expects their products to be so short lived, they wont produce parts for their appliances after 7 years. They just told me they are only required by law to make parts for their products for 7 years so thats what they do. So unfortunately, if your microwave outlives its handle, youre going to have to replace the entire appliance which will cost me almost $500. I will never buy another Maytag or Whirlpool products because of this.

Since the day the Neptune washer and dryer were installed, the washer has given me nothing but problems. It vibrates so badly and dances all over the floor.I have had the repairman over at least seven times and, now, it is out of warranty so I am spending my own money. The last service man was from Hurst Appliances in Regina, SK. He removed the pedestal to see if this might be the problem. He also sold me some foot pads for $50 that he said might help the problem. However the machine is still vibrating and the terrible mold smell comes out of it as well. I am thoroughly disappointed in this product. I will never buy another Maytag product and tell my friends not to as well.

I recently purchased a new Maytag Commercial top loading Bravos from Lowes. It looked like a sturdy model and has a 10-year parts warranty and to cover this washer even more... I purchased the additional warranty from the factory. The washer is delivered, set up... First batch of laundry the washer is making all kinds of noise, the clothes are wet..water didnt dissolve soap packet... Repairman comes out..washer out of balance, cold water not at full pressure... Computer failure noted. Now still making a lot of noise, my clothes are twisted and intertwined and still dirty. My dryer isnt even taking the wrinkles out and even after I iron on hi steam the clothes are still wrinkled beyond belief... Im so dissatisfied with the washer... I want to return it... I cant believe Maytag would manufacture a washer that is ruining my clothes...

Not only does the water not drain properly causing an insane amount of stench of moldy water being trapped, but this washer has had nothing but problems since we got it. Error code after error code, problem after problem. So disappointed. My husband wanted an LG and I said it had to be Maytag because Maytag was the best. Thanks for making me a liar Maytag!

Food stored next to the ice dispenser freezes. Freezer floor builds up with 1 1/2 to 2 of ice every couple of weeks, door wont close and water leaks on floor.

This Maytag Bravos HE machine has the poorest design! It doesnt use enough water on the normal cycle so I always have to use the bulky load just to get the clothes wet. The old washers used to spin the water out thus keeping the load even. This machine drains the water first and then tries to spin an uneven load! When this happens the machine bangs loudly from side to side, stops, refills with more water and starts the whole process again until it fixes its problem or until you go shake out the entire load and reposition everything. Then it uses more water to start the process all over again. It takes twice as long to do a load of laundry.Every time I use it I say I hate this machine! This machine should have never been released without extensive testing. Maytag could have figured out all of their own problems and fixed them so we wouldnt be writing all of these bad reviews. A recall should have been done years ago and the problems all fixed. I will never buy Maytag again!

Bought all stainless steel Maytag appliances when we remodeled our kitchen in 2010. French door fridge freezer broke down three times. First the fridge lost its temp and we lost our food. The freezer went into overdrive and froze the vodka solid. Second time massive ice build up in bottom of freezer so we had to constantly chip it away to keep door closed. Third time was a repeat of the fridge not working at all and the freezer going insanely cold. Sad to say, we have given up and bought another fridge freezer for $1,500, not a Maytag!On to the washing machine: a super duper top of the line expensive Maytag. At the end of last year it started to make disturbing jet engine noises in spin mode. It for worse and worse so I had a repair man come and take a look at it. He said it would cost over $700 to fix. Once again, we decided to cut our loses and buy another washing machine. I have saved all the paperwork including the repair bills for both appliances so Im good to go on the class action lawsuit.

We upgraded and purchased a new Maytag Dishwasher Quiet Series 300 MDBH955AWQ to benefit our new kitchen remodel. Initially, the dishwasher worked great. I routinely insist on keeping the filters and interior clean as I was raised up believing that if you take care of your equipment, it will take care of you. Very shortly after purchase, there was a fire recall which was taken care of by Maytag and a third party contractor. Then as time went on, it continuously rendered out dishes with debris and food on them. Then it stopped working. It turned out the latch or door handle broke on the pivot point on the interior of the door. I got that replaced and everything was good again. Then about three months later, of course after warranty, it would not start or anything. I verified power and connections and nothing. I spent about $60 on JustAnswer for further advice and the answer was to replace the control board. After about $250 for a service call and $130 additional, it turned out the control board went out. I observed how it appeared to be a poor design due to the control board being exposed to all of the humidity and other moisture from within the dishwasher door. Then after that being fixed, about six months later, the door latch broke again. Its minor enough that you may not realize its broken until you open the door panel back up again. The plastic is breaking Im sure due to the heat and moisture, but its just minor enough that it will not make contact to indicate the door is closed. I got that replaced again for another $140. Four months of that getting fixed and Im getting the same result, no functionality at all from the control panel. In other words, the control board is out again!Ive spent almost as much in repairs that I have for the dishwasher in the first place. As many have stated before, why are we not getting quality products anymore? I went to the Maytag website to see if there were any other additional recalls for this dishwasher, and the recall site was down, so I called. The lady on the phone, as pleasant as she was, indicated that the recall for the heater coil was already performed, which I already knew. I asked, due to the other problems Ive had and money Ive spent, if there were any additional recalls, and of course the reply was no. Im used to staying with a reputable company and providing loyalty to that company for quality products and service, even if I have to spend more initially in order to spend less overall. Obviously, Maytag is now out of the question for future business or referrals. This dishwasher is getting replaced before I put one more dime into it.

I wrote the below to Maytag on their FaceBook page, of course havent heard anything back from them. Adding this on since I forgot about it, I have dogs and wash their blankets often, not that theyre dirty just for the dog smell. I have to wash them on the sanitize cycle which is an 1.5 hours long because if I use the normal cycle which is only 43 minutes they come out smelling exactly the same way they went in. I saw someone else post that their mothers front loader doesnt put in enough water so Im wondering if thats what happens to mine. So wish I would have checked the reviews before buying, thought I was getting a great washer buying Maytag.This is what I wrote on their FB page: I bought a Maytag front loading washer on 5/10/16 which was delivered and set up on 5/13/16. On Wednesday 10/19/16 it stopped working, so just over 5 months from the day it was installed. I called your company on 10/20/16 for repairs, they couldnt get here until today, 10/24, so 5 days with no washer. The customer service rep had all the details on what happened and Im sure passed them along to the repair company. He ran diagnostics, said it was the drain pump which was obvious even to me, but claimed to not have one with him even though they were in stock. Cant make it back until Wednesday, so two more days with no washer. He then proceeded to tell me that the dryer had to come off (stacked on top since the washer is a front loader) before he got back, that the warranty wouldnt cover two people coming out. So Im supposed to spend more money to hire someone to come out, take off the dryer and then pay them again to come back and put it back on. I called the customer service department again and was told they dont cover installation which stacking is. She said the warranty doesnt cover stacked units, as far as I can find that isnt stated in the warranty so please let me know where that is stated in writing. So I have a just over 5-month-old washer that needs repair already (bodes well for the future doesnt it??), will be without a washer for almost a week because the repairman didnt bring the most obvious part with him (maybe wanted to be paid for two calls?) and have to pay someone else for installation so it can be fixed. So wheres the Maytag man? I am not a happy customer and will be letting as many people know as possible. Ill be in the market for other new appliances soon, will sure as hell make sure theyre not made by Maytag, Whirlpool et all.

I purchased a Maytag Dishwasher #MDB7749SBM1 as part of a complete kitchen remodel less than 3 years ago. Maytag was a great product years ago so I thought I would switch from GE to Maytag thinking that I had purchased a quality set that would give me years of great service! What a bad choice to say the least! This dishwasher has never dried the dishes completely with heated dry option. I never cared for the plastic latch and metal catch option either since I caught water dripping from the bottom since the door must not have been completely shut even though the latch was secure.Most recently, the start option on the flat control panel will not work. After opening and closing door multiple times I can get the start option to light up and run the cycle. Added bonus to start option not working correctly is that when the dishwasher door is shut, it automatically runs hours later with no human interaction. The dishwasher lights were lit up like a Christmas tree at 7 am this morning and running a cycle. Guess it thought the dishes werent clean enough. I am going to price out a board and determine whether I will throw this piece of crap in the dumpster and find a different brand! I HIGHLY RECOMMEND THAT YOU DONT BUY A MAYTAG DISHWASHER!

In October of 2012 we bought a Maytag Refrigerator Model MFF2258VEM. In the spring and summer of 2014, we noticed puddling on our kitchen floor. We thought it was our dishwasher or sink since the $1800+ fridge was new, but couldnt find the problem. We travel a lot and are gone for extended periods. When we returned in winter of 2014, we discovered that there was substantial puddling and found a sheet of ice in the bottom of the freezer compartment. We did research and found that this is a common problem with all the bottom-freezer Maytag models, which then leak. We discovered that the leak had seeped into our kitchen sub-floor and was destroying all of our kitchen floor tile, causing cracking and breaking, a renovation of just a few years previous that cost a lot of money. There was NO problem with the floor until we put in this Maytag refrigerator. The remedy for the leaking is constant maintenance and a lot of work, totally ridiculous for a product that costs so much. I want to sue Maytag for both replacement of the refrigerator and the cost of replacement of my tile floor. Can someone please advise? Thank you.

I made the mistake of buying a Maytag fridge and dishwasher when I moved into my home 16 years ago. Ive had nothing but trouble with these inferior appliances since almost day one. The seals on the freezer quickly started to separate, causing ice chunks and insufficient temperatures. We had an extended warranty, but they refused to replace it. Weve had that fixed approximately 10 times - never resolved it. The plastic covering on the dishwasher racks began to peel early on, which caused the metal underneath to rust, in turn causing the clean dishes to come out with little rust flakes all over them. This company obviously cares only about profits. Save yourself a ton of headache and DO NOT BUY MAYTAG.