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Maytag Refrigerator Reviews
Maytag is committed to delivering products that perform to a high standard and are built to withstand the typical rigour of everyday use. That’s why every Maytag product is backed by a 30 day money back performance guarantee. That's dependability you can count on.
M1BXXLZYB00 - This is the worst appliance I have ever owned and I am 56 years old. Very noisy, freezes my produce and actually anything in the refrigerator. Yet the freezer wont freeze popsicles. Had 2 service calls on the fan and or fan motor in the first 6 months. Now 2 years later we have replaced 2 compressors and had to pay 200.00 labor to have installed. Now the compressor is out again not even 30 days after the first 2. Whirlpool wants to send another compressor and the poor repair guys are suppose to do it for free now because it is within the 30days. The offered me to buy another refrigerator with prices of 699.00 and 519.00. My fridge in the garage is way more dependable than this one and I have had for 10 plus years with no problem.
Ice maker not making ice, lights on the temperature controller are all flashing, ice/water dispenser door continuously opens and closes, refrigerator and freezer both do not cool/freeze properly. I purchased a new main control and low voltage board at a total cost of $400 and replaced them to no avail. Nothing changed when electronic boards were replaced.
We bought a Maytag French Door 21 cu. ft. refrigerator in 2008. 2010, 3 repairs later, the ice machine went out, we went back to ice trays. Now the compressor died. The old ad of bored Maytag repairmen cause they never need repairs is bogus.
My $1500 2 yr old Maytag mbf2258Dem refrigerator stopped cooling properly (wont freeze). The icemaker was the slowest I have ever had. That may have been the problem when I bought it. The Maytag Repairman came out and said that even with Maytag sending me a new compressor (under warranty) this unit was not worth fixing. I called Maytag and they said sorry there was nothing they would do. So l looked up every review I could find... and this refrigerator is just bad. Not Worth Fixing. So Maytag deceived me. On the front of the door it says 10 year compressor warranty. Thats a big sales feature! They know that they have a problem. This is one bad company!
This unit is only 4 months old. It freezes everything, vegetables, eggs, etc. It took more than 3 weeks for the technician to show up at my door!! Performed a service modification according to the manufacturer specs. This did not work!! Call again to have a it fix. He show up almost 2 weeks later. This time he replaced a part, worked fine for almost 2 weeks. Now I am having the same problem. I had it with this Maytag piece of junk!! I will never buy anything from Maytag again!! PLEASE DONT WASTE YOUR HARD EARNED MONEY... IN MAYTAG PRODUCTS!
We purchased a Maytag MFI2670XEW6 french door/Bottom freezer refrigerator in July of 2012 through Home Depot and for the past 6 months have had to scrape ice off the bottom of freezer every 5 days or so to prevent water flowing on floor. I see so many exact complaints from people that I am just fuming! Cannot believe this company is not backing their products up with that issue. A recall should most definitely been done. I grew up believing Maytag was top of the line but I am wrong. I bought this to replace a 16 year old GE refrigerator (side by side) which I never had any problem with and now I regret not replacing it with another GE. I havent contacted the company yet as I thought I would check complaint reviews before I did that but it seems that the company is just treating their customers like dirt. To spend $2200 for a refrigerator and have problems within the first 3 years is unacceptable!!! They had better start going good on this problem or face the fact that they will no longer be in business a short time down the road. The best form of advertising is word of mouth and online reviews and it looks like they are going to lose a lot of customers with the direction they are taking.
MFF2558VEM0 - Had the same problem repaired less than years ago.. Now has the same problem. Looking for a new fridge. Hope better luck this time.
I have a similar story to Patricia. Been without a fridge for over a month. Refrigerator is almost brand new (bought last year) and a service-person has been out three times (going on 4) to fix it. The fixes NEVER work and then they have to order ANOTHER part and I have to wait for the part AND THEN the service person. I should not have to wait once the part comes in. People who have been waiting should be at the TOP of the list. Then again, this is Maytag...probably EVERYONE has been waiting for a fix.Ill never buy a Maytag appliance again unless they give me a new appliance, pay for the apartment sized refrigerator I was forced to buy while I waited--I have 3 children who need fresh food--and replace the $300 worth of groceries that went bad when I was assured the second fix would work (they wont replace my refrigerator--if they do, Ill be satisfied--unless it breaks in less than a year, too).
An average refrigerator/freezer at best. I would not recommend it unless you also buy a service agreement to fix things that go wrong with it. Ice maker went out.
French door refrigerator w/ freezer in bottom 2 years old. Purchased this model MFI2665XEM7 December 2012. June 2014 had repairs to freezer. Freezer froze up and bulb stopped working. Maytag covered repairs. September 2014 the ice maker stopped working and having it replaced as we speak. Total cost today for ice maker replacement $216.18. Am I POd, hell yes!!!!!!!!!!!!
We bought a Maytag refrigerator (single-door) with a top-loading freezer that failed after four years. The freezer began to ice up and two repairmen from the company that does the extended warranty repairs in the Ottawa area were unable to figure out the problem. After the second visit, the freezer iced up again and the thermostat appeared to be failing. Even though we had an extended warranty, we just gave up and went to a different dealer to buy a new refrigerator that could be delivered within three days - and it wasnt a Maytag or any other of Whirlpools brands. If youre thinking of buying a Maytag refrigerator, you should reconsider. In fact, you should twice before buying anything made by Whirlpool.
I contacted Maytag, and they claimed to know of NO issues with this fridge. I told them its all over the internet, many others with the same fridge and same problem. Anybody up for a class action?
Have used for several years, no problems. Not even with ice maker. The black color is good and matches other appliances. I like the pull out drawer for freezer items. However, the filter is very hard to change but other than that everything ok.
Bought a French door Maytag with freezer on the bottom. Ice build up on the bottom of the freezer and it has ruined my floor. We are replacing the floor in the kitchen. It is only a few years old. They have horrible customer service and will not replace anything.
This Maytag refrigerator is a counter depth so a little smaller in the Inside than I would like but fits in my tiny kitchen great. It has an inside water dispenser which is so nice because it keeps the clean look on the outside. It’s a year old and so far I have not had any problems with it.
Maytag msd2650kes refrigerator - I replaced compressor switch three times then compressor went out after only almost four years. We bought all new Maytag when remodeling. Never again will we ever be that stupid again.
This a 28-month-old bottom freezer fridge purchased from Home Depot. At about 26 months, the freezer started to leak water as ice was completely covering the bottom of the freezer floor and the excess water would then run out once the door was opened. I managed to get the ice out with slim bladed putty knife and did this about every 10 days. Contact with Maytag affirmed that I had no warranty available as it only comes with a 1-year, except for the compressor. Every effort was made to sell me an extended 1-year warranty for $330, and then a technician would be sent to fix the problem. I asked if the compressor had failed, would I be discounted as it is warranted and the answer was no, the fee was still $330. I had great difficulty in explaining why I would purchase a warranty for an item that is already warranted to no avail.I decided to go with their 2nd option of having a local appliance tech to solve the problem at my expense which I did for a final cost of $130. Technician came and immediately knew the problem and removed a little black rubber stopper valve that is supposed to let water pass but gets clogged and the water backs up into the freezer. It took him all of a half hour to fix everything, $85 for the visit and $45 for time in place, $0 for parts. He stated that this is a continuing problem that he has seen many times. Moral: Dont buy any Maytag products as the Maytag repairman who had nothing to do has died.
We had purchased a Maytag refrigerator from a local appliance store in May 2012. The fridge was delivered in June and come August 5, 2013, it does not work. First, the temperature of the refrigerator declined drastically causing us to lose over $500 worth of food. Items that were even unopened had to be thrown down the drain. The first call was made to Maytag customer service. They decided to send a technician. Great. The technician came and informed us that it was the refrigerant. WRONG. The second technician comes and states that the compressor is shot and that is why it is not staying cold. Time to order the compressor that is on back order. Shocking. Another week goes by without a fridge. Cut to the third technician who comes and installs the new compressor. Fridge is cool and at about 32 degrees for probably 4 hours. The food goes back in the fridge and the temperature climbs to 70 within minutes. Strike two. Contact Customer Service and demand answers on what can be done. Speak with the first representative named Melinda. If you get her good luck. She states she doesnt care and hangs up. Call back to speak with another representative who is very sweet and compassionate and tries her best to help. Unfortunately, she was unable to do so. Asked to speak with a supervisor and had the displeasure of speaking with Scott. For all the trouble that we have been going through, time wasted, food thrown away, Scott can offer $100. Yeah, okay, nice try. The more we speak with Scott, he ups the ante to $150 and the final offer of $200. I advised Scott that there is someone higher than him that needs to be involved after he told me that he was the highest I could go. Wrong again. Time goes by and nothing happens. We receive a call from Yvette ** that was missed and call her back in the corporate executive office. We have contacted her and left her 4 voice mails and the response has been nothing. Actually, calling her you get her message that she is not available. This is over the span of a week. Nothing. ANOTHER technician is sent to look at the fridge and what was supposed to be a brand new compressor that was installed and states that the fridge is condemned. Well isnt that lovely?! Of course because the parts are made in Brazil and Maytag is charged $15 for them and they charge the consumer $200. There is no reason why they should work. We got in touch with the appliance store who told us that we need to speak with Maytag to ask for our money back because we are NOT taking the same fridge as a replacement. Now, we are plagued with the appliance store not taking our calls, the corporate executives not taking our calls, and a $1300 stainless steel french door paperweight. With a call in to our attorney and the phone poised to be dialing our local news stations, I am not sure of what the next move for Maytag will be. Im sitting here after 21 days of not having a refrigerator hoping that a call and resolution comes soon. My family will NEVER EVER purchase a Maytag appliance again. I wouldnt even purchase Maytag brand toilet paper because Im sure that it would need to have one function and even that function as easy as it is would not work. People, please save yourself the headache and the money and the time of dealing with Maytag, Whirlpool, and Amana. Their customer service does not care about you, their products are crap, and they will swindle you and leave you high and dry. I hope to have some good news about this issue but I can guarantee that nothing good is going to come of this, well, at least for Maytag. Get on your social media and let people know how TERRIBLE this company is. STOP BUYING THEIR PRODUCTS. Sorry Maytag, the buck stops here.
MF12269VEM7 - I purchased a refrigerator in September 2013 and my ice maker stopped working within 1 month of delivery. I had the motor and ice assembly changed 3 times and over 12 service visits within the first 6 months. I had the motor and ice assembly replaced in March 2014 and they offered to extend my warranty for a year. My ice maker has stopped working again. When calling Maytag customer service, I spoke to the Supervisor who will pay for the parts but require me to pay for the service calls. As well they only have a 6-month warranty extension on file. This fridge is obviously a lemon but they will not take any ownership because I did not purchase an extended warranty! The Supervisor state he does not report to anyone and he has the final say regarding my service. I will never buy a Maytag again. A year and a half of ongoing problems and no solution.
We had our kitchen redone by Home Depot in Sept. 2006. It was gutted and all was replaced: walls, heat windows, doors, lights, appliances. The Maytag refrigerator stopped working 7 years later. I feel an expensive appliance should last longer than that.
Purchased a Maytag four door refrigerator and it leaks water all over the floor. Every few days I remove ice from the bottom of the freezer.
I purchased my which I thought was a stainless steel French door refrigerator in 2011 that I was getting a great product. Not even 3 months later I was using my warranty to stop the leak from my freezer now. Mind you, I paid $1500 so I got it fixed. 3 months later I called for repair again... Getting annoyed because this time the freezer came off track. 6 months later were chopping ice chunks up to stop the leaking on the floor. This lasted until last October keeping towels and old clothes around the fridge to soak up the water. This is so embarrassing especially if you have company over. You have a pile of crap soaking up water. I am a wife and mother of 7 children. I cant afford to just go buy another fridge. This isnt fair... I spent hard earned money on that magnet attracting stainless steel fridge and Maytag could care less. Im so disappointed and broke. Now I have to scrap it.
We purchased a Maytag refrigerator and right away had a loud noise. Found out the ice maker was on even though we dont have it hooked up. Now our freezer isnt working. Food is defrosting and ruined. Bottom half of refrigerator is freezing everything. Our fruit and pop and water and lettuce all frozen. 4th time they came which is today. Now says our freon is low so well see what happens. The repairman was so rude he was yelling. We said our Popsicles turned to slush so he said, Dont buy any. He was so nasty. No more Maytag for us – waste of money. Even had the compressor replaced. Wasted 1100.00.
Had a problem with the control circuit board on my 6 year old refrigerator. Had it serviced and found that the problem was common, the main circuit board needed to be replaced. The service person advised me it wasnt currently available from his supplier. I call Maytag and they said it was back ordered from their parts source. When asked for an availability date, I was told the date was unknown? I started a search for the circuit board and found it was indeed a problem for many many other consumers who owned this model refrigerator. Lesson learned: Maytag is no longer a good brand to own.
If the control panel light on your Ice2O refrigerator starts flashing you will learn about the Non-Customer Service of Maytag. The problem is the High Voltage Control Board. Maytag has been aware of this defective part since 2007. At one time Maytag was fixing these at no cost to the customer via a recall. Then conveniently in 2011 the Japanese tsunami wiped out the only plant in the universe that manufactures the part.Now out of the goodness of Maytag’s corporate heart they offer the customer $300 off of a $2300 replacement (Oh, I am so grateful). It is time for Maytag (Whirlpool) to accept responsibility for a defective product and recall this refrigerator with a replacement. In the meantime if you have this problem, my advice is to go out a buy a non-Maytag/Whirlpool product since Maytag/Whirlpool cannot be trusted to stand behind their products. Please share this post with family and friends to prevent others from experiencing Non-Customer Service.
My Maytag refrigerator Model MFX2571XEMS has to constantly be defrosted due to ice accumulation in the bottom of the freezer. If not defrosted, water leaks out onto our hardwood floor. Maytag will not do anything to resolve this problem. We were told by a repairman that we have to defrost it manually to fix the problem. Yeah at least every 2 weeks. What a rip off.
Never buy from Maytag. I and my daughter bought from them two refrigerators of them. After one month my daughter started to fix. I am started after one year or it is leaking. Our freezer destroyed and realize this after one day all my food I throw away. The same was with my daughter refrigerator. My daughter have old refrigerator it is working without problem for 50 year never fixed. Never ever buy from them anything. It is good I was at home. Sometimes I am traveling if it happens this time. I do not want to think about this. For fixing you have to pay lot of money. I hate that I purchased something with them.
Bought a refrigerator from Home Depot in November 2012 for a cost of $1,647.48. In August 2013 it stops making ice day 1, stops cooling & it is running nonstop, all lights on display go out day 2. Called Home Depot & was given another number to call, called that number was told someone would be out next day to look at it. Also told my warranty would expire in November & I needed to buy another warranty. Maytag customer service was very rude. If their product was any good why do I have to pay extra for another warranty. A $1,647.48 refrigerator that only lasts 9 months, REALLY!!! Do not purchase Maytag appliances if you dont want to lose your money. Shame on Home Depot for not standing behind their merchandise. If you have a problem while warranty is in effect, Home Depot should replace product.
Paid $900 for this side by side stainless steel model 15 years ago. Pros: performance, appearance, simplicity. Cons: none. Only 1 minor repair, and the repairman said this is 1 of only 2 makes he recommends.
We recently purchased a Maytag refrigerator, love it, no problems until the mystery person in my house accidentally broke the slide out door for bottom drawer. So I called Maytag, and with no questions asked they sent me a new part by Purolator! Great customer service makes everything better! Thanks Maytag.
Horrible Refrigerator MSB27C2XAM00. I bought this refrigerator November 2013. Over the past 5 months I have made over 10 calls to Maytag customer service. Each phone call averages 30-45 minutes in length. In total I have and have had 6 service repair visits. Within 4 weeks of acquiring the unit, the letters on the ice/water dispenser wore off. They replaced the panel and within 4 weeks the letters wore off on the replacement panel. The subsequent calls made to customer service were regarding slow water dispensing and shrinking ice cubes. I was advised in order to maintain water speed and decent sized ice cube production I would have to replace the filter every time the water dispensing slows, which is on average every 4 to 6 weeks (each filter costs $40).When I asked why I would have to change the filter so frequently when the packaging instructions with the water filter states you can expect an average of 6 months use or 200 gallons, (mind you we are a family of 2 adults and one child under the age of 10 surely not consuming 200 gallons of water within 4 weeks), Maytag advised me to attain a whole house water filtration system. I was told that the water supply to my home must require extra filtration which is why the filters are not lasting. I asked if other NYC residents have made such complaints. Maytag advised they cannot share this information for confidentiality reasons. I told the rep that I did not want specific names/address of the complainants. I just wanted to know if there were any other similar complaints! If its the NYC water supply I would have to believe there would be similar complaints. Maytag would not advise.They will not budge in replacing the unit. After spending $1,400 on this refrigerator I am now expected to invest $500 annually on water filters in order for the refrigerator to work properly. I was also advised that if another service tech came to my home and the issue was found to be the same I would be responsible for payment of the service call. I did my research before purchasing this Maytag product. I ultimately selected Maytag for their reputation. I am so disappointed with this unit and with the company that I will never purchase another Maytag appliance and I will advise everyone I know to never purchase from this company again. Such a disappointment!
I also bought a Maytag refrigerator in 2013. Right after the warranty expired it was forming ice on the bottom and back of the freezer and was not making ice. I called Maytag and they told me they have no complaints on this type of refrigerator. It was also always making a lot of noise. Maytag was supposed to be the quiet one. I will never buy another Maytag product and I will do anything to make sure nobody else does either.
I purchased my Maytag side by side refrigerator 11/2011 and by 3/2012 the compressor went out flooding my pool house floor. Maytag replaced the entire fridge because I was only a few months old. I bought the 2 year extended warranty, went down to the pool house (which has central heat and air) and the compressor has gone out again! The results leaving my baseboards molded! My warranty went out 3/17/2015 and Maytag is helping NONE! The only thing they have to say is you can buy a new repair one warranty for $363 to repair for one year. I have had this refrigerator for 3.5 years and now this is the second time its gone out! Customer service said, pool house is different than a regular kitchen. I told her that the pool house is 1,000 sq heated/cooled kitchen, bathroom, sitting room. Thats no different than some houses. Why would that make a difference?? My parents have a 30 year old fridge on the back porch thats still running! I will NEVER purchase another MAYTAG product! Stainless side by side with ice maker.
My new fridge iced over top to bottom. It started making horrible noise then ice maker stopped working. Called MY repairman. Thats when I found out about all the ice. He told me to thaw out and hed be back. It thawed out and then freezer went out. ALL my freaking meats and frozen food had to be thrown out. Now water keeps Flowing out on my NEW tile! Called my repairman back. He came back then informed me it was junk! He said several other customers having same issue. My daughter has the same refrigerator and it broke down just like mine! My repairman also said a big issue with your junk was you used parts from other brands to fix!After reading all these complaints I can see no sense in calling to get it repaired. Its obvious we are all having the same issue. Maybe someone from your ** company could check them out. I dont have the money to buy another fridge! My 85 year old uncle with Alzheimers lives with me and I dont want him to slip on that water and hurt himself! I think all of these complaints need to go to BBB. Thats my next step. I believe you need to recall this junk or give us our money back! I need you to respond or Im going on blast to let everyone know how you treat your customers.
I innocently purchased cash from BrandsMart a Maytag French refrigerator MF12665XEM 7, serial #K22311026 in 06/30/2012 in Boca Raton, FL. I assumed I had bought the last fridge I would ever need because it was supposed to be a product that never needs servicing, according to the wide advertising of the bored Maytag repairmen. So I did not buy a warranty. This fridge is completely useless 3.5 years later and I do not have a leg to stand on, Maytag assures me. The only part thats still working is the compressor, which is also the only part that is warranted! Coincidence? What do you think? I cannot afford to replace it. Neither can I afford to fix it.It started with water from the lower freezer pouring out on the kitchen floor. The next few days the cooling element in the upper fridge went, followed by the inability of the fridge to make ice. Then the freezer at the bottom went completely. This appliance was well cared for by me, personally, ever since I bought it. In a week, it was totally gone (with the exception of the compressor). It has been inspected by accredited appliance repairmen who have told me it is gone! Gone? $2200 gone? I am a widow living on SS, now with no fridge. I bought this appliance with what I made from the sale of my house, when they couldnt give them away in 2012. I need a fridge! This is South Florida and temps even now are in the 90s F. I demand satisfaction from Maytag. I was told their very best warranty would have only been for 10 years. Listen, Ive had fridges that have lasted 20 years without any problem.My name is Elaine **. **, Boca Raton, FL. 33434. TEL# **. My e-mail is **. I demand a refund of this $2200 or at least a repair or preferably a replacement of this mess of a fridge. This is wrong! I am a widow and cancer survivor and I deserve better treatment than this! Contact me and tell me what you are going to do to correct this wrong! Or I will go to the press about your non-service and terrible products. I want redress for this injustice!
I purchased a Maytag French Door Refrigerator in July 2011 from Lowes online and had it delivered on August 16, 2011. In September 2011, I could not get the ice maker to work. So I called Lowes and they called in a repairman. He came and replaced a part to fix the problem. I dont have any complaint with his work but here it is, October, and the ice maker makes maybe four ice cubes at a time on a good day.I am really disappointed with this product and according to their commercials, I would like to know which of these techs are setting around doing nothing, maybe he could come and fix my fridge once and for all. I would sure find it difficult to recommend any Maytag appliance as a result of this mess. I could call a repairman myself, but I was under the impression thats what a warranty was for. According to Lowes we are required to call them and they will schedule a repairman or the warranty isnt any good. I replaced a GE French Door with this Maytag, I sure am sorry I chose this Maytag.I know an ice maker problem is minor compared to some of the complaints on this appliance, but when you pay good money for a product you have every right to expect everything about it to work. Im just wondering where these appliances are actually made?
Im told even though my fridge is leaking water and making sizzling sound nothing can be done and my model number and serial number match the recall for this product and I was told that if my fridge catches fire then, Call us but to me thats ridiculous.
I bought a Maytag refrigerator from Lowes. It has the freezer on bottom and I cannot put no fruits or vegetables in my refrigerator - it freezes them solid. Will never purchase this style of refrigerator again. Very Unsatisfied with this product
I bought a new refrigerator 6 weeks ago and it is not cooling or freezing anymore. I lost all my food. I spent 50 minutes on the phone to be told that the earliest they can fix it is in three days! Can you believe that? I will never buy a product from Maytag or Whirlpool again and everybody should be aware of the awful quality of their customer service!
I like my fridge. Its a old one and still works. Its been very reliable and have never had a problem with. I dont think I would ever purchase a different brand for Maytag is the brand for me. They last for years.
DO NOT BUY MAYTAG REFRIGERATOR. I purchased a Maytag refrigerator 3 years ago, now it started to leak water on the floor. Repairman said this happens after about 3 years to all Maytag refrigerators because the water hose is too small and gets plugged which causes water to flow into bottom of freezer; 2 inches of ice on bottom of freezer. Now we have to remove everything from freezer and refrigerator, unplug for 2 days to melt ice so we lose all of our food in freezer and refrigerator.
The brackets that make the door open and close are just screwed Into the plastic lining with no kind of anchors. If you use the freezer a lot the screws come loose. Can’t close the door. And then 300 dollars later a service call. All to replace a screw. That’s just fine but the hole is stripped because no one could install a 50 cent anchor on installation at the factory. No more Maytag for me.
MFI2568AES - Last night we woke up because of a noise coming due to continuous snapping of the waterline against the walls of the refrigerator as well as a wall of the house structure itself. Very loud noise. I pulled the refrigerator, went behind it, and shut off the waterline. That stopped the noise and allowed me to go back to sleep. However, need your help to resolve this issue. I will appreciate if you can offer me pointers and guidance.
I am online now because we have the same problem. Our refrigerator is less than 2 years old. Watched a video on YouTube how to fix problem and repairman said engineers who created design must have been on drugs. I think hes right. Very common problem. Have to call repairman!!
I have a 4 year old Maytag refrigerator, model F2557HE, with French doors above and freezer below. The compressor is dying, which amounts to total failure of the fridge. Periodically the compressor tries to start, there is a whirring sound that lasts and lasts and repeats as the food defrosts. Then mysteriously hours or days later it starts to run again and the melted ice cube bin turns into an iceberg. The appliance repair company tried replacing the starter to no avail, and now tells me it is the compressor itself. Each time it stops, I transfer my food to the 30 year old Whirlpool in the garage which still works fine.
Just after a year the bottom freezer began to build up frost. I had to thaw it every day. A repairman changed part and ran well for about 5 months when it started to frost up again. Again, I had to call a repairman in. $500.00 later, my fridge is working again. I am done with Maytag appliances. Never again!
Fridge leaked all over our floor and ruined it! Very unhappy! When we open the freezer we find a sheet of ice on the bottom. We have to keep a towel on the floor so we dont slip and get hurt. I finally get a new kitchen and the fridge is ruining it! Yuck.
I have had my Maytag refrigerator for eight years and it is best one I have had in fifty years. It is dependable, quiet running and easy to maintain. The ice maker is wonderful; it always has ice ready even on the hottest summer day. If and when I ever need to purchase another refrigerator, I wouldnt hesitate to buy another Maytag!
Under a year old @MaytagBrand fridge stopped working and they couldnt get a repairman here for a week. I said this was unacceptable--we would lose hundreds of dollars in groceries and months of breast milk. They didnt care. I asked if they would reimburse me for a private repairman, they said no. Less than a year old. Friends, I implore you, never buy @MaytagBrand. This customer service is truly unacceptable.
We purchased a Maytag refrigerator (freezer on the bottom) in August 2012. In 2014 we had to have the freezer repaired (defrost drain) which cost $153. This month, July 2015, we had to have the refrigerator repaired for another $293. The problem with the refrigerator the repairman told us is the control board (p/n W10503278). He stated that they didnt make the first board very well and hes been replacing this part quite frequently for customers. I only spent $799 on the refrigerator and I already have $446 into it. That is half of what I paid for it! I wouldnt recommend Maytag to anybody!
I have a Maytag refrigerator that I bought 20 years ago when I moved into my new house. It’s still going strong and haven’t had any problems with it. The only thing that has been replaced is the filter. Knock on wood!!
Maytag French Door Fridge Model MFT267AEW10 - Not even 1 month out of warranty and the water line solenoid is leaking. It seems the water line installed at the factory was pulled so tightly that it has caused the solenoid inlet to start leaking. We really researched this refrigerator and thought we were buying the best. Not so, Maytag wont warranty it. The last purchase of Maytag I will ever make. We should have bought the Samsung but we were trying to buy American. Wont make that mistake again. Not a smart investment. Refrigerators are supposed to last a good ten years. How sad.
Our bottom freezer began building up ice. We cleared the ice and unclogged the drain gasket as per the many instructions that we found online. Researching this problem, I discovered very quickly that this is due to a faulty design of the drain grommet. A new part has been substituted by Maytag. I called Maytag customer service and they refused to supply the replacement at no cost to me and claimed there is no quality issue. This is not about the $20 for the part. It is a leading consumer brand disregarding customer satisfaction. This is also bad business. They will sacrifice their reputation for a $20 part on a $1,000+ purchase. They need to be put on notice that they cannot get away with this in the age of the web where there is total transparency.
MF12569YEM2 - Purchased refrigerator less than 2 1/2 years ago, also started having issues with ice forming in bottom freezer and leaking on to floor. I shut the water source off to the water/ice feature, but it didnt solve the problem. After getting on this site and seeing the issue is quite widespread it seems that it should be considered a manufacturing defect. This is the second (actually third) Maytag Refrigerator we have had, one had actually needed to be replaced about 13 years ago because of electrical problem which service man said could cause it to catch fire. The replacement (different model) worked fine for about 11 years... so we decided to try Maytag again... WHAT A MISTAKE! After reading about the multiple problems we can look forward to and endless service calls I too would never purchase any Maytag or Whirlpool appliances in the future...maybe the company should think about the impact on lost consumers!
I built a new home in November of 2013 and filled my house with all brand new top of the line Maytag appliances. Almost a year and a half in, my $2500 refrigerator is broken and all my food is lost. They send a repair man out; and guess what, the warranty is expired. So they wanted me to pay $800+ to have my refrigerator repaired a year and a half after I purchased it. I cant believe they have no shame in sending out products with their name on it that only last 1 1/2 years! I would never treat anyone like they treat their customers. They hold no responsibility. Their name holds no value to me anymore. I was extremely disappointed.
Two months after purchasing our Maytag refrigerator, the light/cooling unit went out. After speaking with Maytag’s customer service and scheduling a repair company to come fix it, it took 3 separate trips over a span of 2 or 3 weeks to finally find the correct replacement piece to get it to work again. It is now 10 months since buying and we, once again, are having issues with the lights going out and randomly coming back on, the water/ice machine not dispensing, and we’re just waiting to see if the cooling unit isn’t out as well.I called Maytag as soon as we noticed the issue, and after waiting 15 minutes on hold, they scheduled a repair service to come check it out... in 5 days. Having spent $2300 on a refrigerator for our family, we were hoping for a reliable product. I would NOT RECOMMEND this refrigerator and will never buy anything, or let any friends or family members purchase anything, Maytag manufactures ever again. As if the faulty product itself weren’t bad enough, I have had the absolute worst customer service experience. Who would have thought it could be so difficult to look up a customer account, even after having it registered with Maytag after purchasing.
We purchased a refrigerator in December 2013. It quit working less than 8 months later. The company contracted to repair it made us wait 4 days for service; they did not repair the unit. We are now expected to wait another 4 days for them to return. STAY AWAY from Maytag!!!
I unfortunately just had the same issue concerning my unit. The unit went berserk, stopped cooling and ruined all my food. I managed to get it outside after leaking spoiled food all over my floor. I washed it out and contacted Maytag after reading the hundreds of complaints. They sent someone out to fix the panel but he couldnt get it to cool. He said many times when a unit goes down that the acidity from produce along with moisture can eat through the aluminum components causing a freon leak. Obviously, this happened to me. I contacted Maytag and they said they would fix that too but once I called back, they said that it was a separate issue. Then I spoke with another person who said they would send a tech to inspect. I took off work and finally got a courtesy call from tech saying he was told not to come. I was amazed I missed work waiting and got no call from Maytag saying they changed their mind. I called back in and was told flat out I would not be covered, even though the fridge was fine before this happened. I suggest everyone read over the Consumer Protection Act which covers defective equipment causing issues by both injury and property damage. A class action lawsuit needs to be organized concerning this also. In the meantime, I implore each of you to file a complaint with the Better Business Bureau in your state along with Michigan where Maytag is headquartered. This will guarantee a response from corporate. Also, make copies of this forum and send it to your State Attorney General explaining how you have been sold a defective item. They say ABC news once did a segment on this fridge issue also, so I suggest contacting them asking for a follow-up story. For those that use social media, go onto their Facebook and Twitter page to post a link to this site and the way you have been treated after spending over $2,000 and a fridge that has lasted 7 years or less. Its time for small voices to unite to form one that is much larger.
I had purchased a brand new Maytag refrigerator and in less than a year, the ice dispenser stopped working. I had called Maytag warranty department in regards to this matter and they flat out said, There is nothing we can do about it. I will never deal with this company whatsoever and wouldnt recommend it to anyone about it. Less than a year and they refuse to fix the item they sold. No better than a used car lot attitude.
I purchased a Maytag model # MRT 18 FFFHO1 refrigerator from Home Depot. After 7 months, it stopped cooling (wouldnt cool below 52 degrees). Fortunately, I had taken out a 5-year extended warranty. Thats the good news. The bad news is that after numerous trips by a certified repair man -- and three spring/summer months without reliable refrigeration -- Home Depot promised a refund. Well see.Bottom line: keep looking for a refrigerator that works. I have tried GE, Frigidaire, Maytag and Sanyo. Since many of these companies are really just one inept cooperation with more names than Frank Abagnale (Catch Me If You Can), let the buyer beware! I would give Home Depot protection plan 5 stars, though. They stayed with me through thick and thin: by emails, phone calls and text messages. However, their protection plan is worth more than Home Depots appliance products -- through no fault of theirs.
Approximately one week ago, the display on my fridge began to flash and ice door flap continuously opens and closes. Upon researching the issue, it seems to be a very common issue and a known defect. One in which was apparently a recall at one point. I was told by a Maytag representative that the recall was from 2007 to 2009 and has since expired. Expired? Its a known defect and should be the responsibility of Maytag to provide the parts and labor to repair the fridge. I asked for a supervisor and was told that one would contact me within 24 hours. Well, about a week later, I never received that call so I called Maytag again. This time I was told by the maytag representative and a supervisor that there was no recall and that it was a Quality issue. A play with words, in my opinion. Anyhow, regardless of the title the issue was given, I was told I would be responsible for the repairs and costs. I attempted to look up the recall on Maytags website and had seen the last two letters of the serial number to my fridge listed under the recall, but when I tried to investigate further, the site referred me to the 800 phone number I had been calling. Now, had this been an issue that was not a known defect and apparently a recall, I wouldnt be writing on this site right now. But, because it is a known defect that maytag is aware of, I think its Maytags responsibility to pay for the parts and labor for my fridge.
This new refrigerator, which was delivered to my house on 9/20/17, is so loud that I cannot have a conversation in my kitchen. It is supposed to be energy efficient. I do not know how that is possible as it runs 50 out of every 60 minutes. I contacted their customer service about this appliance. They repeatedly put me on hold or disconnected me. If I could give lower than one star, I would. Learn from my mistake - dont purchase from this company.
This has nothing to do with the vendor. This is clearly shoddy workmanship on the part of Maytag. I bought this refrigerator in 2005 and already the compressor is gone. So therefore, I have to replace the whole unit.What kind of ** is this? You mean to tell me that you people cant find someone to build a compressor that holds up more than a few years? Why dont you try American made and built.I am disillusioned by the whole industry. Im sure the people at the top could care less.
The refrigerator is barely over two years old and the bottom pan fills with water, freezes and leaks out onto floor. Is a very common problem with these refrigerators and Maytag is happy to pay for the new part to fix it, but will not pay for any person to fix it. They have known this is a problem for a while, but will do nothing to fix it. They clearly do not stand behind their product with a known ongoing problem. The Maytag repairman is no longer not busy. Will never buy a Maytag appliance again! Will take the new part and fix it ourselves.
Recently started having puddles of water on floor every morning. Just noticed a thick sheet of ice on freezer floor when I had trouble closing the freezer door. Also the water dispenses very slowly. Removed filter and it would not dispense at all. Will try melting the sheet of ice to see if that helps. Purchased 2011.
Purchased a Maytag refrigerator less than two years ago. Model M1txegmyb that was nothing special. Main purpose was to keep food cold/frozen. Now it makes noise and will not freeze anything. We called Maytag and they told us to take a hike or pay $469 for a new compressor on a fridge we spent $650 on. I would never buy their products again because the quality is so poor. Reading the other comments we have decided to throw the unit out at this point as we have pledged never to give Maytag another dollar.
Please let me know if there is a class action suit. My lower freezer froze within a year, now 2 years later same problem. Im all in, this is clearly a design defect that we are all paying for. I would have bought something else. Ridiculous product.
I bought my first Maytag French Door fridge about 7 years ago. When it was two it started running water on the floor. I paid a service guy to tell me a tiny little drain in the back clogged up and stopped coil defrost water from draining out. He fixed it. A year later, the fridge stopped cooling but the freezer was cold. I hired another service man who charged me a mint to diagnose that a fan that blows cold air up into the refrigerator failed. Rather than pay him again, I ordered the part. Heres the joke--the part wasnt available. An older part was substituted. Why? The first fan motor was small to make the energy start requirements--but it was too weak to be reliable. The new motor was an earlier model--almost twice as large and powerful. So much for Energy Start. At exactly 5 years and six months, the compressor went out. Im on year two with the new one. I said to myself they cant all be that bad. Now it is leaking on the floor. I have to disassemble the freezer, remove the inner wall, defrost the coils and clean out the drain hole. Wouldnt smart engineers make an easy way to do that from the back? Seems simple.
We have had this refrigerator since January 2011. All was OK for 18 months. Then the lid to the deli drawer fell off, the plastic bar that holds the two drawers up broke (weve had to use roof shingles to prop them up) and another one of the plastic pieces crumbled. Now the ice maker wont work and the refrigerator makes a loud ticking noise. There are only two older adults here and we have not treated this appliance roughly. After reading all the complaints on this site, Im wondering if any of it is worth fixing. My GE refrigerator worked for almost 20 years.
Purchased new Maytag MF 2558 VEM5 for over $1000 and have had nothing but problems. Water constantly leaking on floor, ruining kitchen wall trim. Now ice maker doesnt work. Bought in 2011 and started leaking after 2012 on out of Warranty. Now in 2014 ice maker stopped working. Bought at Home Depot who refused to fix. The worse fridge I have ever had.
I purchased a Maytag refrigerator in November 2016. It is now the first week of June 2017 and the ice dispenser no longer works and the door alarm goes off incessantly and intermittently all day and all night. I am so sick of being woken up by the alarm in the middle of the night. I reread the manual and ran through the limited troubleshooting to no avail. I called customer service, sat on hold for a half hour, and scheduled a service call. As an interim stopgap for the pull-my-hair-out alarm issue, the operator suggested I disconnect some wires, as there is no off button for the door alarm. I wasnt dumb enough to do that and void my warranty. Best part of the call was when the operator offered to sell me an extended warranty. Well see how the service appointment goes, but I have a feeling this is the last Maytag product I will ever get. I am very curious about the lack of product recall as my research unveiled hundreds of complaints about the exact same issues I am having. Why does it seem to take a class action lawsuit before a company fulfills the promises in their advertising? Model number: MFI2570FEZ01 Purchased from Home Depot in Nov 2016 for $1,230.
I need a new circuit board for a $2500 refrigerator. It was Saturday night of a holiday weekend when the ice chute started opening and closing and lights on door panel flashed like crazy. I called Maytag, who set up a service appointment for me for Monday. The tech came at 6pm and said there was nothing he could do without a part from Maytag and left. I proceeded to throw out all spoiled food and load a cooler with ice. I called Maytag, and they said it will take about a week to receive the part and have service. I have children in the house, and we live in Miami. I said that I would pay for overnight delivery of the part, and they told me it couldnt be done. I called this morning for a tracking number of the part, and they told me that it wasnt sent out as of yet. According to the internet search, this is a problem with a considerable amount of model number MF12568AES, and I should have been notified by the company. They claim it is a special project, not a recall.
Products spoiling even if set at recommended temperature. Hard to clean bottom freezer. Not happy with this configuration. Had to have repairmen in because of stopped up drain which I could not access to clean myself. Does not close completely at times.
New side by side, water inlet to ice always freezes. Had a service man out, said some tube needed to be enlarged but still freezes up.The ice dispenser is total junk. Keeps spitting out ice after glass is removed and just a poor design. Dont recommend this brand.
I like the full width drawer for large items. Our Maytag refrigerator is 12 years old and just beginning to make noises and get too cold. The little plastic features for setting the temp and humidity on the produce doors were the first to break. Water is inside door which is not as convenient.
I purchased my Maytag 4 door refrigerator with the freezer at the bottom (model #MFX2570AEM) in December of 2012. A couple months ago it started leaking small amounts of water. I now notice that there is such a build-up of ice under the freezer drawer that it wont even close properly. I, like all the other consumers that have complained am fuming mad. I purchased the Maytag brand because of its great reputation for quality products. However, this is totally unacceptable that I should be having issues with this refrigerator less than 3 years later. Shame on you, Maytag!!!
Pleased with all the features. I have had zero problems with this Maytag refrigerator; no problems with the ice maker; the crisper works well. The adjustable shelves are so convenient.
I ordered my dream refrigerator (Maytag Model MFT2776FEZ) on 05-12-2017. I had to wait 4 weeks for it to arrive because it was on back-order. I was willing to wait. All was good for 6 months. January 2018, the six month old refrigerator quit cooling. It took 2 1/2 from the service call until the part came in to fix before I could use my refrigerator again. I lost all my food. The same thing happened again in March 2018 except that it took 4 weeks for the part to come in once the serviceman ordered it. I lost all my food for a second time. February 2019, the same thing happened again. I placed the service call on 01-31-2019 for service, but the tech could not come out until 2/6/19. The part had to be ordered and could not be installed until 2-28-2019. For the 3rd time, Ive lost my food. My best friend that has appliances that are nearly 30 years old. She was going to replace all of hers and get exactly what I ordered. She has changed her mind and has decided she would rather keep her outdated appliances because they work.
My home has all Maytag appliances, all just over 2.5 years and I have had no issues with any of the other equipment excepting the fridge. The fridge itself works very well when it does, but some things are just wrong/flawed with the French door fridge.1. The Evaporator mechanism is flawed and keeps accumulating frost over the Thermistor sensor, which in turn shuts off the fan and the fridge itself stops cooling rendering all the produce bad within hours of purchase. The freezer and icemaker works fine during this time. The first time a tech came in during Warranty period and put come Aluminum foil over the thermostat and zip tied it and told us that the issue is resolved. Fast forward 18 months or so, same issue. This time they want to replace all parts since the last time it did not fix it. How convenient isnt it? So now I have to shell 500 plus bucks to solve what was not fixed the last time. Flawed design is all it is; do not purchase any of the French door fridge from Maytag/Whirlpool or be prepared to buy an extended warranty and a down fridge every 12-15 months at the minimum. In my case shell out 500 bucks every 15 months I guess.2. Sloppy icemaker: Ever heard of an icemaker that thinks and drops 4-5 cubes when requested and thinks again before giving another 4-5 cubes? We see it all the time at Soda fountains. This is what to expect off a Maytag ice maker. And lord knows if you have guests, they will run through the batch of ice by the very first meal and then the princess ice maker needs 12 hours to make another batch of ice.3. Noisy fridge: Ever heard a noisy fridge in a very quiet home? This Fridge excels at that. Just about the time it shuts off the compressor, boom it goes on again.
Maytag French door model is four years old. Water accumulates on the freezer floor in small puddles. As I read other comments, this seems quite often the case. I should probably pull out the refrigerator to see if I have water leakage on my floor. From reading other reviews, it appears that Maytag does not stand behind the product. Am I forced to do the repairs myself, or am I forced to find a repair person and hope their fix eliminates the problem? Any advice would be helpful.
On Nov 1, 2018 - 14 months after purchasing this top of the line refrigerator - the compressor broke and the freezer stopped functioning. I called Maytag Service who said the soonest they could repair it was Nov 12 - 12 days after it broke. Also they said my 10 year warranty didnt apply unless I had proof of purchase. I said I registered my product online when I bought it but they said they had no record. So they had to charge me full cost of service and parts which would be $1000-$1500.I then called LOWES SERVICE ADVANTAGE - I really like Lowes by the way - and they verified my proof of purchase and that in addition to the appliance warranty I have a 5 YEAR mechanical parts repair warranty through LOWES. Thank goodness I purchased the service warranty from LOWES because Maytag was NOT honoring theirs! So then a repair person from FAST APPLIANCE REPAIR INC came to fix the refrigerator and said because it was the compressor he couldnt repair it so I had to wait a few days later for the COMPRESSOR SPECIALIST to come out. The compressor specialist came and said he didnt have any in stock so had to order one.Six days later - Nov 19 - the compressor arrived at my house. I called FAST APPLIANCE REPAIR and asked for someone to schedule an installation. I said Im RETIRED and can do it any time. They said the soonest they could install it is NOVEMBER 28 - ONE MONTH AFTER IT BROKE. So now Ive lost two large drawers of frozen food that spoiled. I have no refrigerator this week for my birthday and for Thanksgiving. I have to wait another 9 days to get it fixed. I am NOT HAPPY. I am sharing this experience so anyone considering buying this or any other MAYTAG product will think very carefully before making their purchase. Also, be sure to buy from Lowes and get the Lowes service plan for any appliance. Ill try to update this if and when my refrigerator gets repaired.
We purchased a French door Maytag refrigerator model MFD2561HEB in November 2007. In August 2008, the unit stopped working suddenly. The high voltage control board was replaced under warranty, but the tech could not determine why the board failed. I called Maytag to demand a new refrigerator. The best they would do was to extend the warranty for 6 months, no charge. The unit quit twice more in September. A tech was summoned (paid service call), nothing found. It started working again. Since then, the thing has quit several times. We unplug, move all food to a second refrigerator, wait a day, plug it in, and move the food back. The useless box quit completely this week, not quite 5 years of service life. The tech said the board must be replaced again, no guarantee. We declined. I called Maytag again to demand a new replacement and escalated the complaint. They are to call back, ha! In the 5 years of poor service (and poor customer service) from Maytag, the 30-year old second refrigerator has been up to the task of preserving our food. This experience has made me vow never to do business with a Whirlpool-affiliated brand again.
I, too, have had major problems with this Maytag refrigerator! We have experienced everything from a malfunctioning ice maker, flashing control panel, overloaded compressor, erratic freezer (freezes much of the fridge contents), and doors not staying closed/inadvertently popping open. We have owned this fridge since 2007 and have repaired the ice maker and the freezing problems on our own dime. When the clicking sound woke the entire house up at 5 am, I finally decided to post! I realize that appliances are not perfect, and that Maytag had the best of intentions when designing and producing this product, but what really infuriates me is that Maytag has known about this widespread inherent problem since late 2006! Why no recall? Why no notice? Why no assistance? When I called the customer service line this morning, the representative acted like shed never even heard of this fridge having problems - yeah, right. All you have to do is Google the model number or just Maytag fridge panel flashing and clicking problem to discover thousands of similar complaints. I do not fault Maytag for manufacturing a less than perfect appliance, but I do hold them accountable for adequately repairing/replacing such a rampant and unsafe (compressor overload) product! Maybe it is time for a class action. Something needs to be done to protect the consumer from a company that is so slow to correct a long-standing and potentially dangerous problem!
We have a 4yr old model MFI2665XEM7, just started leaking water every other day. A puddle wipe it up and its gone. Have ice build up on the bottom of freezer. Any suggestions on what to do?
I purchased a Maytag French door refrigerator (model MF12569) two years ago. The bottom drawer freezer does not work well. Apparently, the inner tubing of the freezer clogs and it creates huge puddles of water. My floor got damaged and I keep calling Maytag and all I get is their apologies. I purchased an extra warranty which will expire on the third year. I am really disappointed with their product. I see why there are so many complaints filed and what makes matter worse is that they dont seem to acknowledge the problem. Apologies do not cut it. They need to do something to reestablish customer satisfaction.
I have had this refrigerator only 6 weeks. The freezer works but the refrigerator does not cool properly. I went back to Home Depot - Baltimore MD and told them I have lost 3-1 gallons of milk for it spoiled. I am right now putting a 4th gallon in and out of the freezer trying to keep it. A serviceman was to my house the other day and stated this brand new Maytag refrigerator only had in my home 6 weeks needs a new board and a flapper that opens up in freezer that sends cold air to refrigerator. Parts are on order. Home Depot would not trade a Maytag refrigerator that worked well and take this lemon back. I am stuck with a lemon I only bought 6 weeks ago.
I purchased a French Door, Bottom Freezer refrigerator in the summer of 2006. Less than 3 years later, the ice maker door kept opening and closing and the lights on the door panel kept flashing. I called Maytag and found out there was a problem with the circuit board, and that it was under recall. The refrigerator was fixed at no charge and I was happy. Approximately 2-1/2 months ago, less than 7 years after I bought the fridge, it started getting too cold inside and then too warm and then too cold, etc. Then it stopped cooling altogether. From what I read, it was either a problem with the compressor or the relay on the compressor. There was a recall on the relay on some models, but not on mine. I cant even afford a service call. Let alone a repair charge. If the compressor is the problem, Im looking at a repair bill in the hundreds of dollars. The online price for a compressor is over $300. I dont have the money. So the beautiful refrigerator that I paid $2,000 for sits in the kitchen, unplugged. I never figured that Id pay that kind of money for a refrigerator and have 2 major problems with it in less than 7 years. I just got off the phone with Maytag and, of course, they cant do anything to help me. I was hoping to never buy another refrigerator, but if I have to or if I have to buy any other appliance, I will never ever buy another Maytag or Whirlpool. I will post everywhere I can about my experiences with this refrigerator.
I have been the latest victim in purchasing a Maytag Refrigerator. Something needs to be done about the defective products they are putting on the market. I received 9/7/13 (yesterday) a new Model FW: 555 Complaints and Reviews about Maytag Refrigerators bottom freezer refrigerator. After being plugged in for 3 hrs, the temp was 60 degrees.. After 8 hrs same and 24 hrs same. I lost everything because of the defect. I notified the store 3 hrs after purchasing it and because I had it delivered on a Saturday I have to wait till Monday to get this resolved. I want everyone to read before buying a Maytag product.
Im writing in reference to Model # MF12569YEM2. Bought this 3 years ago for close to 3k. Since then it forms a sheet of ice under the bottom freezer and leaks water onto the floor. It has ruined my hardwood floor and leaked through the floor to my basement and now need to re-sheetrock the ceiling. Its a bad design and should have been recalled because I see everyone else with this model is having the same issue.
I wish I had never bought a Maytag refrigerator! Nothing but problems. The ice maker does not work, water leaked 3 times onto our wood floor. Finally, I disconnected the control panel so I have an ice/water dispenser that is useless just like the refrigerator. I dont think the Maytag man is sitting around from lack of work, maybe laziness. Dont buy a Maytag.
Bought a Maytag French door refrigerator MFT2976AEM01 in August 2013. Started having problems before the refrigerator was a year old. I called to get it serviced and it took 4 months to get a repairman to check it out. He fixed one part and then ordered another part that he needed which took 3 months to get. After he replaced that part the refrigerator continued to have problems. The serviceman has been out to repair my unit 6 times so far. He has no confidence in the Service Engineers from Maytag. They recommended yet another part be replaced, however now Maytag will not cover the parts cost.They offered to let me buy a new fridge at a discount. After spending about $2700 in August 2013, I dont have the $ to spend again for a refrigerator. My refrigerator is so loud it has been waking me up for about a month now and I am sick and tired of it. Shame on Maytag for having such terrible customer service! I will never ever ever recommend a Maytag because this has been a nightmare!
Do not buy one. Maytag is unresponsive to repairs or parts that are needed. They are not even manufacturing the part that breaks. If you are lucky, you will find out there is someone who will fix the defective computer board... But Maytag will not tell you. We were without fridge for 4 months... They did not care.
This refrigerator has been my worst nightmare come true. Everything existent freezes: salads, tomatoes, berries, cherries, milk, water, etc. Never again will I purchase a Maytag product. Service is non-existent.
Our Maytag refrigerator is leaking water all over my kitchen floor to the point that my floor tile has lifted. The ref. is a French door with water and ice in the door and freezer on the bottom. We have been cleaning up puddles of water at least several times a day. I see that this is not an isolated problem, as others have complained about this defect doing the same thing with their Maytag refs. Why hasnt ConsumerAffairs demanded a recall on these expensive defective refrigerators to date? I am truly disgusted.
The unit has an ice maker. On a regular basis, water would accumulate at the bottom of the freezer pan. When the bottom pan got filled up, water would run out on to my hardwood floor. I related the problem to the ice maker. Researching the problem, I learned that the ice maker has an adjustment for timing the on cycle for filling the ice tray. After several adjustments nothing changed. I ordered a water control valve and installed it. The problem persisted. I installed a water pressure regulator but the problem persisted. I installed a water filter, the problem persisted. I turned off the entire ice maker and the problem persisted. The problem wasnt the ice maker. The real problem was the defrost cycle of the evaporator. The drain for the water was plugged with ice. I made modifications to the design so I could monitor the drain hole in the back of the freezer. Will I purchase another Maytag… probably not?
We are having the same problems with the drain clogging and bottom of the freezer filling with ice and then water all over the floor. We currently de-ice the freezer once a week. After paying top dollar for what is advertised as a top product, we expect better service. Especially when Maytag is fully aware of this problem. We sent an email of complaint to Maytag. Heard from them today. They would pay for the replacement part but not the labor. Most places around here charge $250.00 just to walk in the door!!! Is Maytag kidding?!?! NEVER AGAIN. Will also tell anyone who will listen to stay away from Maytag. No wonder they dont belong to the Consumer Resources group!!
Fridge Model MFF2258VEB6 - Our refrigerator is less that 2 years old and it wont make ice! The bottom of freezer is filled with water that froze. Everyday there is water on the floor. We asked at Home Depot where we purchased it and they said we need to change the filter. What filter? The owners manual is a joke. We cant figure out where the filter is located so it looks like we have to pay money to have someone come look at this. Hey, this is ridiculous. I thought Maytag had a good reputation and thats why we bought ALL Maytag appliances two years ago! Never again!
Ice maker flaps open and closed and lights flash. Bought brand new lasted a couple years. Lots of people are having the same issue according to internet and nothing is being done by Maytag to help except offer repair at half the cost of new fridge! Junk!!
I think that I finally figured out a way around the piece of junk Maytag sold me. I bought a Maytag french door, stainless, yada, yada refrigerator in 2006. When it broke down, see later description, the first several times it was ok because of the warranty. This POS has failed 7 times requiring $300+ to fix every time. When contacted about the issue, the people at Maytag seem happy. The business model is working perfectly. There goes another sucker. The refrigerator begins its eventual breakdown with the door alarm light and sound beeping constantly. Beeping that continues for days and weeks. The next progression to failure continues with it not beeping anymore but now the interior lights do not light when the refrigerator is opened. Finally, the refrigerator stops cooling entirely and it is dead.Now, Maytag no longer wants anything to do with it so you need to call a repair man. When the repair man arrives, the entire time he talks about what a piece of junk Maytag is. They, every time, at first think it is the switches and replace them. This NEVER fixes the issue. Next, they have to replace the computer brain. $400 to fix. EVERY TIME. Now, at least every year. If you buy Maytag and have a similar experience, get your wallet out. Sell you junk then dont stand behind it.
I purchased my new refrigerator in 2005. Within 3 months, the bottom freezer went out. I had purchased warranty and it was fixed. Again, the fan went out 1 year later with the same exact problem. Now, it went out again 2 years later with the same exact problem. I called Maytag and they do not care. They are rude and simply will not fix this refrigerator. The warranty is gone and again, I have to pay for this constant problem. Why doesnt Maytag own up and service this problem. Didnt we pay for this? It wasnt given to us free. Someone needs to step up and gets it resolved for consumers. If legal action needs to bring this to their ignorance, so be it. We all have spent a great deal of money on a refrigerator and all they do is say, is “Too bad. How can any company continue to be in business and operate this way?
Maytag Refrigerator Reviews
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