We purchased a MAYTAG refrigerator when we recently built our present home. This refrigerator has been a nightmare! Ice forms in the bottom freezer and then constantly melts out of the bottom of the appliance all over the floor. Weve had a number of service calls with no real effect. The computerized function that sets functions do not work well and often shut down the appliance with little clear way to start it up again. The ice maker/dispenser often clogs up or will not produce ice. Weve had it! We broke down today and spent the money on a new GE refrigerator. My very strong advice is DONT BUY A MAYTAG refrigerator with the freezer on the bottom!

My refrigerator outer case has felt very warm to the touch at the section between the top freezer door and the lower refrigerator door for several years. I thought this was a normal function of the defrost mode. It is now very hot to the touch so that I cannot touch it for more than a few seconds. I dont know how long it has been like this. This cannot be normal. I did some online checks and found that there was a Consumer Product Safety Commission Recall release #09-145 and 09-322 that warns about the same problem I am having. My model # (MTB215) matches the recall, however, the last two characters in my serial # is WQ does not. This problem appears to be very consistent with the problem in the recall releases.

I have a Maytag fridge/freezer model number MFF2557 10403089ER. The freezer keeps going out. The repairman replaced the computer board called a jazz board stating that the bulbs in the fridge part are too close to the board and the heat can cause the board to short out. He suggested switching bulbs to 25 watts which cannot be found for fridges. The freezer continues to go out and sometimes restarts itself or by flipping the breaker switch, brings it back. In the meantime, food is ruined. Yesterday, he put a new starter relay on the compressor stating that this series of fridge/ freezer has had a problem with the compressor and Maytag will not take responsibility for this. There is no recall at this time and we are waiting to see if this corrects the problem or if the freezer will continue to go out. Thank you for your help in this matter.

My washing machine was noisy from the start. We had recently purchased a new fridge and were told when we questioned its noise thats just the way they are. So we didnt question the noisy washer as we should have. The noise got louder as time went on and at the 18 month mark, it was so bad, we had someone look at it. The washer had never cleaned as well as expected, but again, we were too busy to follow up. The repairman advised that the bearing and tub needed to be replaced! Augh! $450 for parts $300 for labour! I contacted Maytag/Whirlpool and was advised they would go good for the parts, I would have to pay labour. Not being terribly impressed, did a bit of research and was told it was worth fixing. As it was technically out of warranty, I was lucky to have them pay for parts. Took 6 weeks to get part. In that time, had questions about delay, etc... at one point was yelled at on the phone by Melissa from Whirlpool as I asked to speak to a supervisor. So fun :( First part comes and it is defective, luckily there was another one in Vancouver, so only an additional 4 day wait. My machine is now fixed. It is extremely quiet and cleans very well. Suffice to say, it was defective from the start. So, Ive gotten to pay an extra $300 over retail to have a working machine! Lucky me! Repairman also advised that he recommends everyone to purchase the additional 5 year warranty as the manufacturers are now only making machines with a 7 year life expectancy and I was VERY lucky in the beginning to get someone to even talk to me after the 1 year mark.

My Maytag refrigerator Model MFX2571XEMS has to constantly be defrosted due to ice accumulation in the bottom of the freezer. If not defrosted, water leaks out onto our hardwood floor. Maytag will not do anything to resolve this problem. We were told by a repairman that we have to defrost it manually to fix the problem. Yeah at least every 2 weeks. What a rip off.

Bought a Maytag refrigerator model #MFT2673BEW10 in 2013 for $2100, the ice maker has leaked for two years. Paid for service come out and look at it, ice maker is shot, three years old, and it is junk. Tried to get help from Maytag Customer Support, what a joke. I was hung up on 4 times, and never did get any type of help except your unit is out of warranty. Bought at the Maytag Store in Saginaw, Michigan. No help there either. DONT BUY MAYTAG!!! They are junk!!!!

Consumers be aware! Anyone who’s considering purchasing a Maytag Appliance I would highly suggest reconsidering! I bought a $2000+ Maytag fridge Model # MFT2776FEZ00 in March of 2017 and have had numerous repair calls on it: Several for ice maker not make ice, ice freezing in the bucket into 1 big CHUNK, water running down front of door on the inside and outside, to not working at all and ice maker needing to be replaced. Several calls for fridge not properly cooling (temperature was set at 37 degrees F but the temperature in the fridge is 55 degrees F - per 2 thermometers), food is spoiling. The back inside of “Temp Controlled Pantry” is freezing everything and whole back wall behind the drawer is frozen with 1-2” of frost and ice. Defroster is not working and again parts being ordered to repair an obvious issue with this model.I contacted Maytag and their response was “sorry, we can document the problem.” They will do nothing more! These Appliance companies are ripping off the consumers! Everyone passes the buck! Repairman says, contact the Appliance store you purchased it from, Appliance store says, contact Maytag, Maytag says it’s the repair companys issue.

Products spoiling even if set at recommended temperature. Hard to clean bottom freezer. Not happy with this configuration. Had to have repairmen in because of stopped up drain which I could not access to clean myself. Does not close completely at times.

We purchased a French door Maytag refrigerator model MFD2561HEB in November 2007. In August 2008, the unit stopped working suddenly. The high voltage control board was replaced under warranty, but the tech could not determine why the board failed. I called Maytag to demand a new refrigerator. The best they would do was to extend the warranty for 6 months, no charge. The unit quit twice more in September. A tech was summoned (paid service call), nothing found. It started working again. Since then, the thing has quit several times. We unplug, move all food to a second refrigerator, wait a day, plug it in, and move the food back. The useless box quit completely this week, not quite 5 years of service life. The tech said the board must be replaced again, no guarantee. We declined. I called Maytag again to demand a new replacement and escalated the complaint. They are to call back, ha! In the 5 years of poor service (and poor customer service) from Maytag, the 30-year old second refrigerator has been up to the task of preserving our food. This experience has made me vow never to do business with a Whirlpool-affiliated brand again.

Well I like all the other people have the very same problem. Ruined floor from sheet of ice that forms on the bottom tray daily. I was told I need a new main board which I understand is about $500.00. I am 55 years old and this was my first brand new fridge. I am so so upset. I grew up with the whole Maytag repairman commercials where he was so lonely cause he never had any repairs to do. All my life I grew up with these commercials. I thought I was buying the best. What a disappointment. It has been in my living room for 2 years. I keep thinking something wonderful is going to happen. Now I have to pay someone to haul it off. Great.

Its an old story with Maytag. We purchased a refrigerator in Nov 2012. Three days ago we noticed the refrigerator was making a constant buzzing sound and that the freezer was not cold. A repairman confirmed our suspicions. Bad compressor! Cost to repair, $729. And, the warranty on the new compressor was only 90 days. Cost for a new one $1700. Contacted Maytag. We do offer extended warranties (up to 10 years on compressors) on some models, but not yours. So, we will get a new one but with the extended warranty. It wont be a Maytag.

We bought a Maytag French Door 21 cu. ft. refrigerator in 2008. 2010, 3 repairs later, the ice machine went out, we went back to ice trays. Now the compressor died. The old ad of bored Maytag repairmen cause they never need repairs is bogus.

Do not buy one. Maytag is unresponsive to repairs or parts that are needed. They are not even manufacturing the part that breaks. If you are lucky, you will find out there is someone who will fix the defective computer board... But Maytag will not tell you. We were without fridge for 4 months... They did not care.

My Maytag french door has worked steadily for 12 + years. It’s a basic model, ice maker in freezer. No door dispensers or electronics. I would buy it again.

Bought a refrigerator from Home Depot in November 2012 for a cost of $1,647.48. In August 2013 it stops making ice day 1, stops cooling & it is running nonstop, all lights on display go out day 2. Called Home Depot & was given another number to call, called that number was told someone would be out next day to look at it. Also told my warranty would expire in November & I needed to buy another warranty. Maytag customer service was very rude. If their product was any good why do I have to pay extra for another warranty. A $1,647.48 refrigerator that only lasts 9 months, REALLY!!! Do not purchase Maytag appliances if you dont want to lose your money. Shame on Home Depot for not standing behind their merchandise. If you have a problem while warranty is in effect, Home Depot should replace product.

We purchased a Maytag refrigerator Model # M1TXEMMWS02 and Serial # E01103420 in April of 2010 from Home Depot in Aurora, Illinois. First off, we did register the fridge online via Maytag which of course, they have no record of! Now, we go on vacation and come back to all of our food ruined because the refrigerator stopped working! No refrigerator should stop working within two years! I called Maytag and they offered me a Repair Plus One package of $302.73! Are you kidding? We paid $400.00 for fridge. Then of course, only one-year warranty and have to pay at least $75 for a service call, labor plus parts! If it’s the compressor, the charge is $326.20, plus shipping and handling! What a joke! There needs to be longer warranty and should offer free service calls and much more. I am disgusted in Maytag products and in which we purchased due to a reputable name! Never again.

We had our kitchen redone by Home Depot in Sept. 2006. It was gutted and all was replaced: walls, heat windows, doors, lights, appliances. The Maytag refrigerator stopped working 7 years later. I feel an expensive appliance should last longer than that.

Purchased new Maytag Refrigerator from Mannys in Western MA. Top freezer, over $900.00. Never has worked correctly. We need to turn the freezer way up to freeze the ice cream and it forms frost all around the freezer with mini icicles hanging! But even worse... no matter what setting you put the refrigerator on it ruins your food by freezing everything. The only safe spot is in the deli drawer. I have thrown away hundreds of dollars worth of food that is destroyed because it froze in the refrigerator.A service man from Mannys came and ordered parts. He came back and said they were the wrong parts. Now he says that the refrigerator has a problem and Maytag is trying to come out with a plan on how to fix it. I talked with Maytag (took 44 minutes to get someone on the phone). The manager in service was rude, said they dont replace food and they would work on fixing it. 2 weeks later... no calls from either place. I called Mannys and they said they should have some news by next week. In the meantime I dont have a refrigerator that works! NEVER BUY A MAYTAG REFRIGERATOR!!! It is still under warranty and I asked for a new refrigerator... both Mannys and Maytag said no way.

Our experience with our Maytag refrigerator has been anything but good! It has the model # and serial # of the ones that have been recalled, only we have just found out about this. We bought this new at Sears. Soon after, it started having troubles with the freezer, would freeze up and the whole thing would stop working. Over the years, we have had repair after repair, money after money. Just for the record, my husband and I about every two weeks spend about one hour defrosting this monster! It looks nice on the outside.

Maytag French Door Fridge Model MFT267AEW10 - Not even 1 month out of warranty and the water line solenoid is leaking. It seems the water line installed at the factory was pulled so tightly that it has caused the solenoid inlet to start leaking. We really researched this refrigerator and thought we were buying the best. Not so, Maytag wont warranty it. The last purchase of Maytag I will ever make. We should have bought the Samsung but we were trying to buy American. Wont make that mistake again. Not a smart investment. Refrigerators are supposed to last a good ten years. How sad.

I bought a brand new top/bottom refrigerator from them. 1 1/2 yrs later, the cooling stopped and had 2 repair guys come out. They replaced it with BRAND NEW refrigerator. Now 1 1/2 yrs later, the same issue is happening. ALL my food I buy goes to waste. I bought NEW so this wouldnt happen. What happened to the old fridges from back in the day! Maytag has the WORST Customer Service!!!

I spent over 2000 on a Maytag refrigerator. In less than 5 years, the coolant system has gone out twice! The only response I get is, “We are sorry, but it is 5 years old.” Are you kidding me? I have a 20-year-old fridge in the garage that is still working and I didnt spend over $2k on it! I thought Maytag was the best product out there and it certainly is not. Do not ever buy Maytag.

Our new refrigerator was pissing all over the kitchen floor. We had to disconnect the ice maker after an alleged repair part was supplied. (We had to pay a plumber to install it.) It didnt work, so we finally had to disconnect all the parts related to the ice maker. Here it is July, and ice cubes would really be appreciated right now. I get angry when I see all the Maytag commercials that pop up on the internet!

The refrigerator is not keeping cold. The freezer is full of frost/ice. I had this fridge looked at twice in the past. Its about 6-7 years old.In the past, Maytag was considered a high end product. I wonder where the manufacturing is taking place for most of the parts. Could be it was cheaper to go overseas and now we are all paying for unacceptable products.I will never purchase Maytag. Maytag should be selling products they can stand behind! Products that are made in the USA, where our standards are higher and we expect products that work!

On 11-10-10 I purchased a top of the line Maytag fridge. All had been great till we needed a part in Nov. of 2014! After nearly 3 months of searching they tell us that they no longer make parts for this unit and I am out of luck! Fridge works great but the center seal is broken (french door - Mullin) they quit making the part???? I am beyond angry! Will never buy Maytag again!!!

I bought this Maytag refrigerator model MF 12269FRB00. It is not, user friendly, meaning that condiments and small bottles just dont fit conveniently in any space, The biggest issue is the ice maker. The ice maker shoots ice out on each and every attempt. Every time you want ice you are guaranteed to have ice shoot out of your glass on to the floor. I often challenge my guests to get ice without the cubes shooting out of the glass. No one has ever won. Dont buy this piece of crap, unless you find humor in having ice on your floor every time. Shout out to Grays Appliance in Melrose for selling crap! I will never buy from them or Maytag again. To the engineers who designed this product, you suck too!

We too were having a water leak from the French door freezer and a sheet of ice under the freezer drawer. The repairman came and told us that it was a common problem with the French Door fridge and an easy fix. Maytag has a new P type defrost hose that doesnt freeze up. He changed the part, $149.75 bill, and no more problem. Should Maytag have let consumers know this was a part that was failing? Yes, definitely. But at least the fix was reasonably cheap.

I have been the latest victim in purchasing a Maytag Refrigerator. Something needs to be done about the defective products they are putting on the market. I received 9/7/13 (yesterday) a new Model FW: 555 Complaints and Reviews about Maytag Refrigerators bottom freezer refrigerator. After being plugged in for 3 hrs, the temp was 60 degrees.. After 8 hrs same and 24 hrs same. I lost everything because of the defect. I notified the store 3 hrs after purchasing it and because I had it delivered on a Saturday I have to wait till Monday to get this resolved. I want everyone to read before buying a Maytag product.

Maytag side-by-side fridge with water/ice dispenser (Model # MSD2572VEW00) was purchased in 2011. Mechanically, fridge is working, however, every piece of plastic inside the refrigerator section (the regular glass shelves with plastic rims, vegetable bins, and door ban shelves) are all cracking and falling apart. Additionally, the buttons on the ice/water dispenser fell off, exposing the actual buttons on the panel. All three of the regular sized shelves have severe cracks in the plastic that affect the sturdiness of the shelf. Both vegetable drawers are badly cracked, falling apart and one doesnt even stay secure on the track. Even all three of the door ban shelves are cracked with fractures along the sides and bottom. Weve resorted to putting clear packing tape just to hold the shelves together.We contacted Whirlpool, who owns Maytag and because our fridge is 4 years outside of the 1 year warranty, they could do nothing for us. In over 30 years of owning refrigerators, this is the first time Ive seen every shelf and bin crack the way this fridge has and in less than 5 years no less! Whirlpools solution to our issue was to send my call to their Parts Department. The total cost to replace all the cracked shelves, bin drawers plus the ice/water dispenser panel is $702.28. No thanks, thats as much as a new fridge. Whirlpool should be utterly ashamed of their total lack of Customer Satisfaction by distributing such a piece of junk. Who would have thought that an appliance costing a couple hundred dollars would be considered as disposable as an aluminum pan and in only 5 years! One thing is for sure, I will certainly think carefully again on ever buying another Whirlpool product again since they are so apt to take my money only for me to repurchase an expensive appliance again in less than 5 years.

Maytag Frenchdoor MFX2570AEM3 - Was initially really excited with this brand new fridge. We have not even fully paid it off, as we bought with credit at Home Depot, and it continuously leaks water from freezer! I have taken everything out, defrosted, spent about two hours pushing hot water through the freezer drain with a turkey baster and it was only about four days before I had a puddle on my floor again! We have bought quite a few maytag products before, but after this fridge, probably never again! If there is a recall or a lawsuit pending, please, someone advise me of either.

Warranty dept. will not help you! I have been told by technicians sent to service my refrigerator after it spoiled food multiple times from not staying cold. The technician flat out told me that this refrigerator cannot be fixed but they are not allowed to say that it cannot be fixed. They will not return your calls and are just flat out rude. After asking to escalate a call, the rep said the manager will call me right back in a few minutes. Hours went by and I called again five minutes before they closed to speak to someone in management at that moment. This manager told me with no hesitation that they dont always believe what their technicians say because they send out techs that are good, okay, and not good. My first question is why is Maytag confident in the people they are sending to my house time and time again that stay for three hours?! She began to get rude and disrespectful and said, Well, if you had cancer, you wouldnt believe the first thing they say... I am in awe of these remarks. How do you compare a refrigerator to cancer?! I asked for a business address and stated that I would like the address to file with the Better Business Bureau and she told me that they have all the info I need. She refused to let me speak to anyone else. This situation is uncalled for when I have the technician telling me, This refrigerator is not repairable but they wont allow me to say that and Maytag will not make this an easy process for you. Unbelievable!

We like the refrigerator and we have had it several years. But the thing the top freezer conceals much of the top rack of refrigerator. We must duck and almost kneel to get to food inside. Next fridge will have drawers and doors that open on both sides.

It looks big, but is small inside. Its hard to put in several large items. The water filter broke and too expensive to fix. I like the double doors and ice maker. I dont like the freezer drawer. It wont stay open to clean.

I also bought a Maytag refrigerator in 2013. Right after the warranty expired it was forming ice on the bottom and back of the freezer and was not making ice. I called Maytag and they told me they have no complaints on this type of refrigerator. It was also always making a lot of noise. Maytag was supposed to be the quiet one. I will never buy another Maytag product and I will do anything to make sure nobody else does either.

I bought a new Maytag French door refrigerator a few years ago and have been disappointed ever since. The quality is second rate and now the ice maker has failed. The product looks good but performs poorly. Buy a more quality foreign made product instead. Before this I had an LG which was quieter and never had a problem after 10 years.

I ordered my dream refrigerator (Maytag Model MFT2776FEZ) on 05-12-2017. I had to wait 4 weeks for it to arrive because it was on back-order. I was willing to wait. All was good for 6 months. January 2018, the six month old refrigerator quit cooling. It took 2 1/2 from the service call until the part came in to fix before I could use my refrigerator again. I lost all my food. The same thing happened again in March 2018 except that it took 4 weeks for the part to come in once the serviceman ordered it. I lost all my food for a second time. February 2019, the same thing happened again. I placed the service call on 01-31-2019 for service, but the tech could not come out until 2/6/19. The part had to be ordered and could not be installed until 2-28-2019. For the 3rd time, Ive lost my food. My best friend that has appliances that are nearly 30 years old. She was going to replace all of hers and get exactly what I ordered. She has changed her mind and has decided she would rather keep her outdated appliances because they work.

Maytag French Door Refrigerator (Counter depth) #MFC2061KES14 which cost over $2,500 dollars is a DUD and the company is EVIL. The freezer leaks all over the floor and the company will not stand by their product. When I called the company they said they have had to upgrade a part called the drain tube kit because of this problem but did not put a recall. They know that this problem will occur just about the time the warranty runs out. I bet the wife of the CEO of this company has a very expensive good brand of refrigerator. Stand by your product and pay for the repairs and labor to get it fixed and put out a recall. LIFE IN AMERICA!!!

MFF2558VEM0 - Had the same problem repaired less than years ago.. Now has the same problem. Looking for a new fridge. Hope better luck this time.

Maytag model MBF1958XEQ1 frost build up and ice build up bottom freezer 2011 model. Recently refrigerator not able to stay cold. Contacted Associated Service Corp. because my fridge had a ten year warranty on the compressor only. It cost me $377 dollars to have a service tech change the circuit board and remove a rubber drain valve that was blocking the excess water drain to the evaporator tray. It is working well now but will keep looking for ice build up.

Model MFT2776FE200 worst purchase of my life! We purchased the Maytag French Door Refrigerator last year. Within a few months, freezer failed and we had to have a retrofit done. Less than one year it has failed again. No refrig for over one month and still no parts. Hundreds of dollars of wasted food and I’m asked by Maytag Service if I have an extended Warranty. I didn’t realized that a new refrig needed to have an extended warranty. Will NEVER purchase another Maytag product again. We are devastated that spending 3k on a fridge means you might as well throw your money to the wind.

I would like to say that I am highly dissatisfied with paying $1200 for a refrigerator that only can produce ice once every 12 hours and 90% of the time the over fill lever gets stuck so it will not make more. I would recommend anyone to not buy anything Maytag ever.

We bought our refrigerator 14 months ago and it has a 10 yr limited parts warranty. Both the freezer and refrigerator quit working, right after we spent $600 in groceries. I called the warranty dept and the soonest they could get here to service it, was 9 days later cause they only go thru Diamond Preferred, to do the repairs. Then on the 9th day, Diamond Preferred calls to let us know that unfortunately, they cant get here to fix it until another 5 DAYS!! Two weeks with NO refrigerator and freezer, is ridiculous. They should pay another repair place to come out instead of just relying on the ONE!! Our food is now ruined, $600 worth. And to top it off, weve had to eat out costing us more money, and then once its finally fixed, we have to go buy more groceries. I will NEVER buy a Maytag appliance, ever again!

I have a Maytag refrigerator that is 7 years old. It works fine except it needs a new freezer door gasket. In trying to get the part so it can be repaired I discovered that they had chosen to discontinue production of this part. I can no longer get it anywhere. They were the most unhelpful customer service I have ever worked with. They refused to try to find a part for another model that may work. They refused to offer a discount on a replacement product. They even refused to give me a phone number to talk to management. I had always been a loyal customer to their brand prior to this but I will never again purchase a Whirlpool or Maytag product. I dont expect not to have an issue but I do expect the ability to be supported in obtaining a commonly replaced part for a major appliance that is less than 10 years old.

We have had the same problem as everyone else. We have the freezer on the bottom model. It started when the fridge was less than a year old, with water on the floor and ice buildup on the bottom of the freezer. Since then we have needed to have same repairman come at least 4 times because the top part suddenly gets very warm, food spoils, and water accumulates under the produce drawers. Our repairman has told us that newer models have improved design, but that doesnt help us. This fridge is now about 3 years old, bought it at Home Depot. This is unacceptable.

Washer Bravo MVWX655DW0 - Maytag has shipped the wrong part twice, sent me the right part which is faulty and the 4th one arrived today. I have not had a washer since 9-16 October 9, 2017. I am writing to tell you about my experience that Ive had with Maytag over the last 30 days. I have owned several Maytag and Amana appliances in the past; along with owning several currently. Over the years, weve had a wonderful experience owning these appliances however the last 30 days is one that has been unbelievable. On September 18 on a Monday early in the morning I called Maytag service line. I spoke to a young lady who had difficulties finding me in the system and did not know how to make an appointment to have a Maytag repairman come to my house to look at my washer. I did not take down her name as I thought and trusted that the company was acting on my behalf and would take care of me.I spent several minutes explaining to her that I did not live in Indiana that I lived in Iowa and that I would need a repairman who is close to my hometown. She continued to give me phone numbers with area code 407 in Indiana and then kept repeating some type of a ZIP Code 49 something for Indiana. I explained to her four different times that the zip codes in Iowa start with a five and the area code would be a 515 number in the area she was looking at. She finally gave me two phone numbers, one that did not work. I asked for a repairperson out of Jefferson. She told me Cranston Repair and gave me the phone number. She told me to call him. I told her that I would go with the Cranston repair since Jefferson with my hometown and it was close to where I lived.I then asked her if she would make the appointment. She told me she didnt know how to make the appointment and she kept messing up with the system. Not sure if it was her first day or not but that was fine so I said “never mind I will set the appointment up myself. I then asked her to double-check to see if our new Maytag refrigerator that we just purchased was registered. She told me she did not see it but all I needed to do was call back the next day with the model and serial number and anybody I spoke to on the phone could go ahead and get that registered. I thought I had registered online; I only wanted to double-check but she didnt see it so I assumed I did something wrong and then would make the call back the next day.I called Cranston repair and scheduled an appointment with the repairperson for the next day Tuesday, September 19. Repairman came the next day on time, looked at the washer and found that the transmission had gone out. I had purchased the washer just shy of two years ago. The repairman said that he would have to order the part and would let me know how long it would take and would return to fix the washing machine. He called from my house and was told that the part was on backorder until October 5. After the repairman left the house I decided to call Maytag back and express my disappointment in the product as Maytag says they stand behind their products and the fact that it was not even two years old and that a transmission would go out. The individual I spoke to this time, Antcwaniqua? Not sure about spelling, listened to my story. She also told me the part the repairman ordered was not correct.I needed part W1 1132267. She said that was a substitute part for the correct part that I needed which was W11035204. I told her that the part number ending in 204 we were told was on backorder until October 5. She said no, the part may show that in the system for repairmen but Maytag can locate the part in a warehouse, it would be shipped in 3 to 5 days. I told her that he had called a place in Davenport, Iowa. What she would do because of all the issues I was having was she would go ahead and ship the part out to me at no cost in 3 to 5 days.I wasnt sure about that warehouse thing. It didnt sound convincing but at that point I had to go along with it. What was shipped out to me was the substitute part W1 113-2267. At this point she told me that I would have to pay to have the part put in; I agreed to that on I want a new washer or I want my washer repaired within 72 hours at no cost. I have not had a washer for 3 weeks plus. Repairman in coming Friday and I am not confident that the 4th gearcase part that came today will work either.

We bought a Maytag refrigerator. Big big mistake. It bangs, makes all kinds of noises. The bottom freezer has ice that builds up once in a while, has to be unloaded and thawed out. We have had several service calls and they do not know whats wrong. Trouble started about a month out of warranty. Called Maytag and they would not do anything. WE are very disappointed in Maytag. We spent more money to get a good product and ended up with junk. We are getting rid of it and buying one that is made by a company that knows what they are doing.

I have had this refrigerator for three years and have ALREADY had two major repairs! I have paid ONE THIRD of the original cost in repairs. The latest was a control board at a cost of $225 and the repair man only charged me a service call and not labor because I was so upset. I called Maytag hoping they would at least pay for the part, but they only want to sell you a service contract (Of course it wont cover the control board, that already happened but would be happy to sell you a new extend warranty). I WILL NEVER BUY A MAYTAG APPLIANCE AGAIN! Run as fast as you can away from this brand. Be warned. They will not stand behind their appliances!

This fridge is a piece of crap. Bought brand new and right after warranty the freezer started freezing up and leaking all over the floor, ruined the wall behind the fridge which created mold as well as the puddle on the floor that multiple people in my home slipped and fell and it started shocking anyone who touches it. Called a repair man he says he doesnt know why its shocking probably is the manufacturers fault as well as the defect causing it to freeze up and leak. I call Maytag and the guy doesnt seem to care that my 7 year old has been shocked and says unplug it and I will just need a new fridge. I already spent the money on the new fridge. Why should I have to go buy a new one now after 2 years, that I cant afford. Its ridiculous how many other people are having problems. Its a defect and should be recalled and they should have replaced the crap fridge they sold me in the first place. You would think for such a big company they would do something but yet people are getting seriously injured and this seems like it should be taken to court for a lawsuit. I am extremely unsatisfied and wont ever buy a Maytag and will let all my family and clients through my cleaning business not to ever purchase a fridge from Maytag.

New side by side, water inlet to ice always freezes. Had a service man out, said some tube needed to be enlarged but still freezes up.The ice dispenser is total junk. Keeps spitting out ice after glass is removed and just a poor design. Dont recommend this brand.

I bought a brand new Maytag bottom freezer fridge on Aug. 12th, 2012. The main compressor went out on Memorial Day of 2013. I contacted the store I bought it from; they referred me to a local repairman who fixes Maytag. I talked to him and told him the problem along with the make & model of mine. He ended up telling me what exactly the problem was, & there were about 5 people ahead of me with the same fridge, & same problem... all main compressor problems. Check this out. The compressor part is on back order... so now I have no fridge, & Im stuck with this piece of crap, until MAYTAG finds a compressor to ship to the local repairman. - Last Maytag product I will ever own in my lifetime!!!

The freezer will frost up and the shelves will not move. Repairman has been out three times, once to clean the drain. The second time he installed new tracks for 250.00. Two hours later they still wont move. The third time out he said it was repaired, but two hours later they didnt move again. We are very disappointed with Maytag.

After the 4th service call Maytag wanted a 2nd company to look at it. So on July 27th A&E out of Bristol, PA came out. He checked it out and said its not serviceable because theres a leak somewhere in the casing. Had to call KYW 3, On Your Side, they helped me get some progress. Jacqueline from corporate called and said they would replace it. It started on July 3 and now August 13 and still no fridge. Had my Maytag washer fixed, small problem. Parts came in a box marked Whirlpool for a Maytag washer from a Sears Warehouse. Plus the mechanic said my Maytag refrigerator is made by Amana. Buy American?

I bought a refrig from Home Depot on 10-16-2012 two years ago and it doesnt work, but they only put one year warranty on. So had to go out and buy another. My complaint a refrig should last more than two years but they were going to send repairman out on my expense and more than likely would of cost me the price of a new one.

Refrigerator (Model Mff2558vems) purchased end of November 2011. Early in 2013 notice refrigerator first forming ice all over freezer, including an ice sheet on bottom of freezer. Then noticed water around refrigerator. Called maytag and they sent repairman even though a little over year and out of warranty. Their service people seemed to know exactly what was causing the leak as they came in with the correct replacement part. Worked fine however, there was damage to my newly refinished hardwood floors which Maytag did pay to repair. A couple of days ago I opened the freezer and again noticed ice all over freezer. The next day, water all around freezer. I cleaned everything up, so I thought. The day after, we noticed the hardwood in kitchen buckling up far from refrigerator and the laminate in dining room bubbling, even though there was no visible sign of water. Called Maytag repair company but they couldnt come out for a couple of days. Called another local repair service familiar with Maytag refrigerators and he couldnt find anything wrong with refrigerator even though he knows leaking caused by refrigerator. Called insurance co. and they sent over service master. Leak is definitely coming from refrigerator. They had to pull up hardwood floor, part of walls, the dining room. They now have five large fans going and a defroster to dry things up. This is upsetting, as my daughters wedding is next month, my husband is currently laid off and I dont need this kind of aggravation again. I love the french door idea, so roomy for my large family, but I am now afraid of this refrigerator. I dont want it but think it is ridiculous I have to shell out more money when the refrigerator is less than 3 years old. I talked with a higher level supervisor at Maytag and they are only willing to give a 100.00 rebate towards a new refrigerator since the refrigerator is out of warranty. This is ridiculous. I thought by buying American I was helping our economy but what I got in return is heartache and crappy merchandise. If there is a lawsuit in California against Maytag about these refrigerators I want to join. My friend in N. CA who bought her Maytag refrigerator the same time I did is also experiencing leaking. So frustrating.

The brackets that make the door open and close are just screwed Into the plastic lining with no kind of anchors. If you use the freezer a lot the screws come loose. Can’t close the door. And then 300 dollars later a service call. All to replace a screw. That’s just fine but the hole is stripped because no one could install a 50 cent anchor on installation at the factory. No more Maytag for me.

We have had our side by side Kenmore for years and it hasnt let us down! We eat mostly fresh food since we cook a lot and we always have plenty of space for our food. We are only a family of 2 though. They say the ice maker is the first to fail and it has not given us any issues for nearly 10 years now! Love Kenmore!

Have had nothing but trouble with this fridge! Ice forms at bottom of freezer with frost all over top shelf. Ice maker no longer works. 3 years old for goodness sake. Had repairman replaced all lines, and still have the problem. Heard you have to unplug fridge for 24 hours to solve problem EVERY 2 Months! I Guess the Maytag repairman stays lonely because they dont stand behind their product! Hate it!!

Under a year old @MaytagBrand fridge stopped working and they couldnt get a repairman here for a week. I said this was unacceptable--we would lose hundreds of dollars in groceries and months of breast milk. They didnt care. I asked if they would reimburse me for a private repairman, they said no. Less than a year old. Friends, I implore you, never buy @MaytagBrand. This customer service is truly unacceptable.

Maytag msd2650kes refrigerator - I replaced compressor switch three times then compressor went out after only almost four years. We bought all new Maytag when remodeling. Never again will we ever be that stupid again.

I like the full width drawer for large items. Our Maytag refrigerator is 12 years old and just beginning to make noises and get too cold. The little plastic features for setting the temp and humidity on the produce doors were the first to break. Water is inside door which is not as convenient.

March 7th. My refrigerator ice door started flapping and the lights flickering. The next day it quit working. I called Maytag. They said they would have someone come fix it the next week. The repair service people called me back the same day to tell me that the part I needed has been on back order for 2 months. I called Maytag back. They told me to wait a week they put out an all alert for the part. I called back in a week. Now they tell me its 2 months. This is ridiculous and a huge inconvenience. I will not buy anything again from Maytag. $2,800.00 refrigerator should last a minimum of 20 years. This should be a recall. Thousands of people are having this problem.

My Maytag refrigerator was purchased from Home Depot less than 3 years ago. It is a French door, bottom freezer draw model #MFI2569VEA1. Every four days, there is a huge puddle of water at the base of the unit and it is starting to ruin my ceramic tiles. I tried the online video solutions to no avail. Home Depot wont repair it, they told me to contact Maytag. Maytag wants me to purchase a $375 warranty, which is 30% of what I paid for the refrigerator. I will never buy a Maytag refrigerator again, or any Maytag product for that matter. They once stood for solid reliability and peace of mind, now you get a piece of junk instead. I cant even sell it on Craigslist if I wanted to because who would want it? If a class action suit is ever initiated, Ill be on board. I hope Consumer Affairs contacts me.

We bought a Maytag refrigerator serial # K11101146 and model # MBL2258XES1 on 5/7/2011. We started seeing puddles on the floor about a month ago coming from the bottom freezer. The warranty on the refrigerator was only good for a year. We investigated it further online and saw that a lot of other people were having the same problem. We found a video on Youtube on the solution, which was to tear the bottom frig apart (which is a pain and takes about 3 hours to complete) and to thaw out all the ice accumulated on the coils and run hot water down the drain until that thaws out. It makes a real mess. Now we see that this will probably have to be done again and again from others online who are having the same problem. We never had this problem with any of our refrigerators or any problem with them for that matter. Our last one was a 15-year old Amana and we wanted a more energy efficient refrigerator. We bought this one at Home Depot thinking that this one would last us for the rest of our lives. We are in our mid 60s now. This should not be happening at all especially as much as we paid for the refrigerator. I contacted Maytag and they more or less said, “Sorry about your luck.” I hope something can be done about this, especially for the amount of complaints filed. Unfortunately I did not take pictures but if it happens again, which I understand from other complaints that it will. Thank you.

I purchased all new appliances and decided to go with Maytag. My Maytag Refrigerator model MFI2569VEM after 12 months, just after the warranty expired, started leaking all over my kitchen floor. I called Maytag and all they told me was there is no recall on this model and there was nothing they could tell me over the phone. I purchased an extended warranty and that is a whole other problem to get someone out. They said to check the freezer problem I need to call when the leak was occurring, so they could see what is happening. So basically, I need to leave water on my kitchen floor so they could see what is happening. Who hires these people?

In July 2012 I purchased a Maytag BTM standard door refrigerator from Home Depot. Approx. 2 weeks from the 1 yr. Standard warranty July 2013, my refrigerator started cycling like every 20 minutes and loud popping noises started occurring. 1st service tech would only stay 15 minutes & did not want to stick around to hear the noise. Ran the standard tests and said everything was fine. That was around Aug. 2013. So I put up with it for a few more months and finally the popping noise was getting louder. 2nd service guy (Jan. 24, 2014) got to hear my video recording of the refrigerator cycling and loud popping noise. He replaced a bad dul part (Note: they all wanted to blame it on our ice maker that we never ever hooked up). Oops...wrong diagnosis. Whatever he replaced stopped the constant cycling pattern but now the popping noise is getting even louder like a shotgun going off. 3rd repair guy (Feb. 20, 2014) tells us that is normal and recycle product material is not that good nowadays?? I pay a $1000.00 for a noisy refrigerator and they say it is a normal sound. I dont think so. The refrigerator is now popping so hard that the right side of my refrigerator that faces the open is now buckling due to the compression of the heating and cooling which is causing the loud popping noise. If you rub your hand down the side of refrigerator you can feel the waves forming on the side of the refrigerator. Trying to get a Maytag rep out here. Something needs to be done about the production of these bad appliances.

I innocently purchased cash from BrandsMart a Maytag French refrigerator MF12665XEM 7, serial #K22311026 in 06/30/2012 in Boca Raton, FL. I assumed I had bought the last fridge I would ever need because it was supposed to be a product that never needs servicing, according to the wide advertising of the bored Maytag repairmen. So I did not buy a warranty. This fridge is completely useless 3.5 years later and I do not have a leg to stand on, Maytag assures me. The only part thats still working is the compressor, which is also the only part that is warranted! Coincidence? What do you think? I cannot afford to replace it. Neither can I afford to fix it.It started with water from the lower freezer pouring out on the kitchen floor. The next few days the cooling element in the upper fridge went, followed by the inability of the fridge to make ice. Then the freezer at the bottom went completely. This appliance was well cared for by me, personally, ever since I bought it. In a week, it was totally gone (with the exception of the compressor). It has been inspected by accredited appliance repairmen who have told me it is gone! Gone? $2200 gone? I am a widow living on SS, now with no fridge. I bought this appliance with what I made from the sale of my house, when they couldnt give them away in 2012. I need a fridge! This is South Florida and temps even now are in the 90s F. I demand satisfaction from Maytag. I was told their very best warranty would have only been for 10 years. Listen, Ive had fridges that have lasted 20 years without any problem.My name is Elaine **. **, Boca Raton, FL. 33434. TEL# **. My e-mail is **. I demand a refund of this $2200 or at least a repair or preferably a replacement of this mess of a fridge. This is wrong! I am a widow and cancer survivor and I deserve better treatment than this! Contact me and tell me what you are going to do to correct this wrong! Or I will go to the press about your non-service and terrible products. I want redress for this injustice!

Purchased a Maytag fridge in August of 2010. Had issues January 2014 - needed a new circuit board. At the happy cost $230.00. Well it is now May 2014 and had to have the repair man here again for another circuit board $258.64. Maytag will not stand behind their product or parts they use in their products. They flat out told us that we shouldnt have to replace the circuit board that often and then said they wont stand behind it. So buyer beware. DO NOT BUY ANYTHING MAYTAG!!!!!

Have had this side by side for a long time and it is great. Have not had any problems with it. Also have had an Amana which we love as well. These are side by side and are frost free and never have to clean.

I loved my refrigerator because it was plenty of space, energy efficient and ran like a top even after 20 years when we sold the house. I look forward to buying another one when I buy my new home.

Have had it for 2 years now and its leaked out the bottom since it was 6 mos. old. Now the ice maker has fried a motor and were having to repair it already. Cant believe we spent a small fortune on this fridge and are having constant problems with it.

I called. I was told nobody else ever had that problem. She hung up. I called again. The french door is nice to look at but it does not seal properly and there is CONSTANT build up of BLACK MOLD no matter how much cleaning. It returns. There is no other design for a seal either. There are several creases in the gaskets and there is mold in all of them no matter how deeply cleaned or sprayed. The seal is poorly constructed. DO NOT BUY THEIR FRENCH DOOR... Also their ice maker shoots ice all over the floor.

Ice maker not making ice, lights on the temperature controller are all flashing, ice/water dispenser door continuously opens and closes, refrigerator and freezer both do not cool/freeze properly. I purchased a new main control and low voltage board at a total cost of $400 and replaced them to no avail. Nothing changed when electronic boards were replaced.

Ive had this Maytag for more than 15 years and it still works well. Its a basic fridge, no special features. Just keeps food cold or frozen. Freezer at top, fruit & veggie bins at bottom, cheese bin. No problems, good performance.

JADE model RJRS4270. Had this model for 10 years with more than 10 service calls. Always breaking down and Whirlpool will not honor the warranty. Paid for an extended warranty service to Maytag/Whirlpool offered by the manufacturer. When unit broke Whirlpools warranty service provider Assurance said Whirlpool no longer provides the parts needed, sorry can’t honor the extended warranty you had paid for, no parts, and no refund. The evaporator drip tray had been replaced three times. Asked to have the unit replaced. Whirlpool was absolutely disrespectful and only offered me to the option to buy another discounted $8K unit for a with ~ $2K discount.So far approx. $6K unit + approx. $1K extended warranty (not honored) + approx. $1K parts and service out of my pocket (Whirlpool continued to tell me it was not warranted). Although the operator’s manual said it was covered. While under warranty Whirlpool doesnt have replacement parts to service it. Multiple service tech are telling me there are many known issues with this unit. Found out there’s class action law for the same issues Im experiencing. Whirlpool only offered a new unit at approx. $6K. So total for me to date if I choose to take the discounted unit would be $12K. Dont buy this unless you have a good lawyer. Hardly seems reasonable. Extraordinary time/money loss and aggravation.Bought 8/1/05 S/N ** Model RJRS4270C $5,400. Service call 5/10/06 Repair - Freezer dripping water and pooling on floor. Service call 6/28/06 Repair - Defrost drain problem, ice backup, drip tray. Service call 7/5/06 Repair - Defrost drain problem, ice backup, drip tray. Service call 7/12/06 Repair - Unit not defrosting. Service call 8/26/06 Repair - Freezer not cooling, ice backup, fan burn out, drip tray. Service call 9/2/06 Repair - Evaporator fan not working. Replaced unit 9/_/06 S/N ** Model RJRS4270D. Maytag Dependability Plus Cert No. ** $99.00 8/02/08 thru 8/02/11. Maytag Extended Service Plan Plan No. ** $297.19 9/02/09 thru 9/01/12. Maytag Extended Service Plan Plan No. ** $405.31 9/01/12 thru 9/01/2015. Service call 10/13/10 Repair - Ice build up in fan, freezer not working. Service call 10/20/10 Repair - Installed new drip pan, bi metal, fan motor. Service call ~ 8/_/15 Repair - Service tech states, Whirlpool no longer has parts. Even though we paid hundreds to have a still active Maytag contract extended warranty. Whirlpool outsourced service to third party. Service call ~8/_/15 Service tech refuses to repair because cant get parts from Whirlpool. Asked me to find part on eBay or some other source so he could repair since Whirlpool could not provide. Got part. He did fix. Freezer stopped working 4/2/16. Customer support 4/3/16 followed owners manual instructions for warranty and call number, Whirlpool said theres no warranty and to call any local service tech. (Owners manual said compressor was still under warranty). Service call 4/4/16. Tech refused to work this Whirlpool unit, believes to be issue with the compressor leaking or system blockage or bad valve in compressor. Customer support call back - Krisi, was warranted. Jade Specialty Department. Customer support call back - Jared, no warranty, sorry. Explained contract to him. Nope/Nada. Customer support transfer - Jan, yes was warranted. Asked to speak to manager/sup. Said if you won’t honor warranty then please provide replacement. Transfer to Mike said we must schedule service through Whirlpool to fix contradicts. We asked for reference number to track. Mike said they don’t use reference numbers (contradicts Jared from when he asked me for a reference number). Two days no call from Whirlpool. Customer support call back 4/7/16 - Kari, offered small discount for equivalent new or refurbished unit $5,739 for Model KBSN602ESS. Said although under warranty, Whirlpool may not be able to provide parts to repair unit, but they will sell me an equivalent unit.

We bought a Maytag refrigerator less than two years ago because... its Maytag. Less than a year later we had five service calls. The refrigerator wasnt cold, the freezer was the temperature of the refrigerator and it took two months and two different repair companies to fix it. And now... yes, the same problem seems to be occurring. It was a leak that was supposed fix. Cant bear the idea of going through this all over again. NEVER again Maytag!!!

My refrigerator is several years old, and I would buy the same brand when I need a new one, although I would hopefully buy a counter depth one because my kitchen is so small, and the one I have now is kind of big for the space.

Its the worst experience I have ever had with any product. I grew up watching the Maytag man as a child and thinking that must be a top of the line product. Boy was I wrong. I went out six years ago when I purchased my new home and purchased for 1,550.00 a brand new refrigerator with side by side, and ice maker on the bottom, silver in color. It looked great, the quality was and is terrible. The freezer stopped freezing a couple of days after the first year was up. The Service department at Maytag is terrible, I called them for assistance and they were anything but helpful rude is a better word. Its been a nightmare! How could they ruin that good, or even great name of that product. Never will I buy a Maytag appliance again. I tell all of my friends as well. Oh yes so far as the leaking is concerned, my floor is damaged as well.

I purchased a refrigerator in Aug. 2012 from Home Depot. In June 2013, it broke. I contacted Maytag/Whirlpool and they had three companies come out to try and fix it over a four-week period when finally it was determined that it was unrepairable. Now I was told that we can get an exchange but now they have the incorrect delivery address and the person supposed to be handling my case has been on vacation and I left several messages. I contacted Maytag for someone else to help and cant seem to get anyone for the past 2 weeks. This has cost me money for food lost, time from work and time making calls.

Have used for several years, no problems. Not even with ice maker. The black color is good and matches other appliances. I like the pull out drawer for freezer items. However, the filter is very hard to change but other than that everything ok.

In August of 2009, we had an opportunity to remodel our kitchen plus add new windows and doors. How exciting! SO we had put down new flooring in our kitchen that matched our oak cabinets and since we had a little money saved, we wanted to purchase new appliances to match. We purchased a Maytag side by side with ice and water in the door. It also had the fingerprint resistant stuff on the outside. It cost about $1300. You buy name brand so they will last a while but here we are November 12, 2014, 7 years later and the compressor goes out. If repaired, it will cost $8090 to fix. Why do I want another Maytag. I got a citation I bought in 1978 and it still runs. Hello Facebook, you will my next visitor.

This has nothing to do with the vendor. This is clearly shoddy workmanship on the part of Maytag. I bought this refrigerator in 2005 and already the compressor is gone. So therefore, I have to replace the whole unit.What kind of ** is this? You mean to tell me that you people cant find someone to build a compressor that holds up more than a few years? Why dont you try American made and built.I am disillusioned by the whole industry. Im sure the people at the top could care less.

We are having the same problems with the drain clogging and bottom of the freezer filling with ice and then water all over the floor. We currently de-ice the freezer once a week. After paying top dollar for what is advertised as a top product, we expect better service. Especially when Maytag is fully aware of this problem. We sent an email of complaint to Maytag. Heard from them today. They would pay for the replacement part but not the labor. Most places around here charge $250.00 just to walk in the door!!! Is Maytag kidding?!?! NEVER AGAIN. Will also tell anyone who will listen to stay away from Maytag. No wonder they dont belong to the Consumer Resources group!!

I purchased a Maytag side-by-side refrigerator in May 2010 to replace a 20-month-old Whirlpool fridge with a dead compressor. The now 14-month-old Maytag has a dead compressor. I have been told by the repairmen that I have come to know that the compressors used in these units are of poor quality and do not last. That must work out well for the appliance industry if consumers must replace a $1,000 + unit every year or two.To Maytags credit, I spoke to customer service and they agreed to cover the parts and labor for the repair even though it is two months past warranty. Maybe I can get another year out of this reliable appliance. I am told that all of the major brand appliances use the same compressor.

I have used several brands of refrigerators and Maytag stood out for me. Everything works as good as new. However, my experience with ice machines, has been the first thing to quit.

I purchased my Maytag side by side refrigerator 11/2011 and by 3/2012 the compressor went out flooding my pool house floor. Maytag replaced the entire fridge because I was only a few months old. I bought the 2 year extended warranty, went down to the pool house (which has central heat and air) and the compressor has gone out again! The results leaving my baseboards molded! My warranty went out 3/17/2015 and Maytag is helping NONE! The only thing they have to say is you can buy a new repair one warranty for $363 to repair for one year. I have had this refrigerator for 3.5 years and now this is the second time its gone out! Customer service said, pool house is different than a regular kitchen. I told her that the pool house is 1,000 sq heated/cooled kitchen, bathroom, sitting room. Thats no different than some houses. Why would that make a difference?? My parents have a 30 year old fridge on the back porch thats still running! I will NEVER purchase another MAYTAG product! Stainless side by side with ice maker.

We received our new Maytag French door refrigerator today via delivery and got everything set up and magnets stick to the front. The last I checked magnets should not stick to stainless steel. So I called the Menards where we purchased the refrigerator almost 2 1/2 weeks ago and the store manager said there was metal liner under the stainless steel and states this on the technical specifications. And everywhere I went to look under the technical specifications NOWHERE does it state there is a metal liner underneath and even if there was the top is stainless steel regardless so why would magnets stick to it. I paid for a Maytag and basically got a cheap piece of crap Frigidaire or Whirlpool and paid extra for Maytag to stick a Maytag label on it. What a joke. If I have any other problems I will personally deliver this refrigerator to Maytag/whirlpool corporate and put it on the front step. I am VERY ANGRY!!

Currently own model MTB1504ARW, serial number 12541413GT refrigerator. The defrost thermostat broke and it is causing the device to frost over and not cool. Maytag is trying to replace the part with part number 63001051 and that part does not match the part that came with the machine. I spoke with a supervisor, Mr. ** who certainly was not a problem solver or any help, in other words, lacks customer service. I explained the installation of the wrong part may be dangerous and could cause a potential fire or hazard. He assured me this was the part available, but also said it was discontinued and I would have to find it with an outside vendor. I explained I compared the part removed and the part they are suggestion, per the part list, and its the wrong part. As a supervisor, Mr. ** failed to provide true customer service for myself and future customers who may be in the same situation, with the potential of causing a hazard for customers. The Maytag supervisor should learn to provide customer service and prevent possible hazards for customers, taking the next necessary steps or research the issue with other departments within Maytag. The parts below are evidence of the issue, the suggested part has two wires, the one from the refrigerator has three... poor customer service, at best with potential hazards to families and children. It may because their appliances dont break, according to their commercials, they just have too much time on their hands and cant provide the assistance that is needed.

I had purchased a brand new Maytag refrigerator and in less than a year, the ice dispenser stopped working. I had called Maytag warranty department in regards to this matter and they flat out said, There is nothing we can do about it. I will never deal with this company whatsoever and wouldnt recommend it to anyone about it. Less than a year and they refuse to fix the item they sold. No better than a used car lot attitude.

My $1500 2 yr old Maytag mbf2258Dem refrigerator stopped cooling properly (wont freeze). The icemaker was the slowest I have ever had. That may have been the problem when I bought it. The Maytag Repairman came out and said that even with Maytag sending me a new compressor (under warranty) this unit was not worth fixing. I called Maytag and they said sorry there was nothing they would do. So l looked up every review I could find... and this refrigerator is just bad. Not Worth Fixing. So Maytag deceived me. On the front of the door it says 10 year compressor warranty. Thats a big sales feature! They know that they have a problem. This is one bad company!

MFI2568AES - Last night we woke up because of a noise coming due to continuous snapping of the waterline against the walls of the refrigerator as well as a wall of the house structure itself. Very loud noise. I pulled the refrigerator, went behind it, and shut off the waterline. That stopped the noise and allowed me to go back to sleep. However, need your help to resolve this issue. I will appreciate if you can offer me pointers and guidance.

I have a Maytag refrigerator that is about 6 years old. I like the fridge, but the icemaker no longer works and water constantly drips from the door. They will not fix it, even though we have an extended warranty that they have provided. I have waited for months and I am told an icemaker is not important and the fridge is still working, so why am I complaining? When you pay for a fridge with an icemaker and water dispenser, I believe it is part of the refrigerator I paid for and it should be fixed, but Maytag doesnt seem to think so.

Had a problem with the control circuit board on my 6 year old refrigerator. Had it serviced and found that the problem was common, the main circuit board needed to be replaced. The service person advised me it wasnt currently available from his supplier. I call Maytag and they said it was back ordered from their parts source. When asked for an availability date, I was told the date was unknown? I started a search for the circuit board and found it was indeed a problem for many many other consumers who owned this model refrigerator. Lesson learned: Maytag is no longer a good brand to own.

Every day you hear a hissing noise and water leaks in from the vents and freezes. This builds up and water leaks on the floor. You have to chip the ice out or end up slipping and falling. This happened to me - Maytag was no help. Time for a lawsuit.

A refrigerator has to keep your food at constant temperature. The first Maytag refrigerator I purchased from Home Depot could not get cold. I mean the refrigerator never got below 65 degrees. I called Maytag and they played dumb. Just wait weeks for a repairman to check a brand new product that is not working. Home Depot replaced it in few days with another refrigerator of the same model. It runs but doesnt get really cold (it only has a fan in the freezer and the air comes down from the freezer to cool the refrigerator). I live with it because all you will get out of Maytag/Whirlpool is to turn the dial to a colder temp. A little over a year passes and the fan in the freezer just stops running. I called a local certified service person. He looks at the fan and says that its running but barely. I had to replace the motor at cost with labor of around 200 dollars. I kept the motor. Turns out the motor is made by Panasonic. The current replacement motor is made in Mexico. Now the refrigerator runs cold. Since I had two of these refrigerators that failed to get/stay cold, I think they got a bad batch of motors. Maytag response was to refuse to pay a dime, it is outside of the warranty - even though I had called about the refrigerator not getting real cold on the second refrigerator. So basically I lived with food being kept at a way too high of temp causing spoilage for a year and Maytag/Whirlpool could care less, they are only worried about their bottom line.That is not the only problem with their product. The drain pan grows a mold that looks like pudding. The only way to clean it is to pull the refrigerator out, take off the motor area cover (which is really cheap cardboard) and clean it out with a rag. There is no way to remove the pan. The compressor is mounted so low that it heats up the floor. I have concrete floors thus I have no fire risk but if you have wood floors, I would check the heat level. It is nearly impossible to clean the dust off the fins on the refrigerator coolant lines. The back of the freezer door shelves are metal and very sharp on the back. Thus if you stick your hand in to pick something up, you will get a nasty cut.I have owned only Maytag, Whirlpool and Amana products my entire life. I will never purchase their products again. They may pretend that you are buying an American product (they use the American flag) but this product is nothing but OEM garbage made by the lowest bidder. They try to sell you an extended warranty for around 300 bucks for an addition 3 years. I figured if the fridge went bad after 3 years, I would just buy a new one. I never expected a motor to fail less than a year (I would say it started going bad about 6 months into ownership as started making ice at a lower rate). Maytag refuses to stand behind their products. When I told them I had the motor that failed, they had no interest in even looking at it. Do not waste your money on their products. I also own a Maytag washer that is the worst washer I have ever owned.

Bought a Maytag refrigerator from Home Depot about 2 years ago. Like everyone else we are having leaking problems from the freezer drawers. I wonder if anyone has had it repaired and whether it was repaired

I unfortunately just had the same issue concerning my unit. The unit went berserk, stopped cooling and ruined all my food. I managed to get it outside after leaking spoiled food all over my floor. I washed it out and contacted Maytag after reading the hundreds of complaints. They sent someone out to fix the panel but he couldnt get it to cool. He said many times when a unit goes down that the acidity from produce along with moisture can eat through the aluminum components causing a freon leak. Obviously, this happened to me. I contacted Maytag and they said they would fix that too but once I called back, they said that it was a separate issue. Then I spoke with another person who said they would send a tech to inspect. I took off work and finally got a courtesy call from tech saying he was told not to come. I was amazed I missed work waiting and got no call from Maytag saying they changed their mind. I called back in and was told flat out I would not be covered, even though the fridge was fine before this happened. I suggest everyone read over the Consumer Protection Act which covers defective equipment causing issues by both injury and property damage. A class action lawsuit needs to be organized concerning this also. In the meantime, I implore each of you to file a complaint with the Better Business Bureau in your state along with Michigan where Maytag is headquartered. This will guarantee a response from corporate. Also, make copies of this forum and send it to your State Attorney General explaining how you have been sold a defective item. They say ABC news once did a segment on this fridge issue also, so I suggest contacting them asking for a follow-up story. For those that use social media, go onto their Facebook and Twitter page to post a link to this site and the way you have been treated after spending over $2,000 and a fridge that has lasted 7 years or less. Its time for small voices to unite to form one that is much larger.

Our prior fridge died on a hot long weekend in July 2020. Desperate for a fridge, I ordered any fridge that could be delivered the same day. Received a Maytag which totally died 3 months later! Now I am waiting for a part (which apparently the Manufacturer has 100 in their inventory but havent distributed them to the source that ordered them). This is just the worst service I have ever experienced with an appliance. As so many people have said, I should have waited and ordered a European appliance. They are built beyond perfection and have excellent service.

Bought a nice looking Maytag fridge 2 years ago. For the past 6 months it has been leaking all over the kitchen floor. Most recently it has started leaking every 2 days. It is so frustrating as well as extremely dangerous! Both my younger kids have slipped and fell because of the slippery floor. We now have to keep a towel there all the time.Please let me know if there is a product recall. Not the Maytag we used to have. My parents bought all their Maytag appliances when they got married and they lasted over 30 years! This is why I bought the Maytag fridge... not sure of the quality now.

The glass shelves stop 2 1/2 inches from the back of the refrigerator. Things keep falling down in back. I have a counter depth. Cant afford to lose any space. Freezer poorly designed for space compared to one I had before.

My first job was at Sears but went elsewhere to buy Maytag. I have had only 3 sets of washer/Dryer in 50 years. The set I have now are over 20 years old! I am looking at a Maytag refrigerator now.