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Maytag Dishwasher Model MDB7959SHK
Maytag - 24in Top Control Tall Tub Built-In Dishwasher with Stainless Steel Tub - Black
Maytag builds a strong yet quiet dishwasher with a fingerprint-resistant stainless steel exterior and stainless steel tub for years of tough cleaning. With the powerful dishwasher motor and 4-blade stainless steel chopper, enjoy mighty cleaning power that's quiet at only 47dBA. Plus, 10-year limited parts warranty.
Manufacturer: Maytag
MODEL: MDB7959SHK
MSRP: $764.99 USD
Maytag Dishwasher Model MDB7959SHK Error Codes
CODE: 0
PROBLEM: If only this symbol is displayed, the controller did not detect any errors.
FIX: None required, all is working property.
CODE: F0
PROBLEM: Control Board Error
FIX: Control board door circuit does not appear to be operating properly, check control board.
CODE: F1
PROBLEM: Motor Fault - motor current not changing
FIX: Check wiring to motor from control board. Check for bad motor.
CODE: F2
PROBLEM: Heater Fault - heater current not changing
FIX: Check wiring to heater from control board. Check for bad heater, open high limit thermostat
CODE: F3
PROBLEM: High Current Error
FIX: This error is probably caused by the heater or motor being energized when they should not be. This could be due to faulty wiring (shorts) or a welded relay. This error could also be caused by line current surges seen by the current sensor.
CODE: F4
PROBLEM: Detergent Fault - no conductivity change
FIX: Check that consumer is using detergent in the main cup. Check the detergent cup wax motor and the wiring to and from the wax motor.
CODE: F5
PROBLEM: Rinse Aid Fault
FIX: Check connector from control board to rinse dispenser. Check for bad rinse aid dispenser.
CODE: F7
PROBLEM: Turbidity Senior Fault
FIX: A bad turbidity sensor reading has occurred. Check connections to Wash Process Sensor from control board. Also check for properly operating Wash Process Sensor. Finally check control board.
CODE: F8
PROBLEM: Wash Ann Fault
FIX: A bad washer arm reading has occurred. Check connections to Wash Process Sensor from control board. Check pump for the correct back wash arms and alignment of sensor. Check for properly operating wash process sensor. Finally check control board.
CODE: F9
PROBLEM: Thermistor Fault
FIX: A bad temperature sensor reading has occurred. Check connections to Wash Process Sensor from control board. Also check for properly operating Wash Process Sensor. Finally check control board.
CODE: 1F0
PROBLEM: Washer Arm Senior Error
FIX: Check magnet In back rinse arms in pump. Check for operational sensor cluster. Check user loading pattern.
CODE: 1F1
PROBLEM: Conductivity Fault
FIX: A bad conductivity sensor reading has occurred. Check connections to Wash Process Sensor from control board. Also check for properly operating Wash Process Sensor. Finally check control board.
CODE: 1F2
PROBLEM: High Limit Thermostat
FIX: Check the high limit thermostat for operation.
CODE: 1F3
PROBLEM: Communication Problem
FIX: A bad communication to the sensor has occurred. Check connections to Wash Process Sensor from control board. Also check for properly operating Wash Process Sensor. Finally check control board.
CODE: 1F4
PROBLEM: Cold Water Problem
FIX: Check with the consumer to make sure the inlet water temperature Is near 120* F. If necessary suggest that the kitchen faucet be started before the cycle is to get hotter water to the dishwasher from the start
CODE: 1F5
PROBLEM: Current Sensor Bad
FIX: A bad current sensor on the control board has been detected. Check to make sure connections to board are correct and the black power line Is properly connected to the VS' spade terminal on the board.
Related Error Code Pages:
Maytag Refrigerator Error Codes, Maytag Range Error Codes, Maytag Washer Error Codes, Maytag Dryer Error Codes, Maytag Microwave Error Codes, Maytag Dishwasher Error Codes,
Related Troubleshooting Pages:
Maytag Refrigerator Troubleshooting, Maytag Range Troubleshooting, Maytag Washer Troubleshooting, Maytag Dryer Troubleshooting, Maytag Microwave Troubleshooting, Maytag Dishwasher Troubleshooting,
Related Repair Pages:
Maytag Refrigerator Repairs, Maytag Range Repairs, Maytag Washer Repairs, Maytag Dryer Repairs, Maytag Microwave Repairs, Maytag Dishwasher Repairs,
Related Parts Pages:
Maytag Refrigerator Parts, Maytag Range Parts, Maytag Washer Parts, Maytag Dryer Parts, Maytag Microwave Parts, Maytag Dishwasher Parts,
Maytag Dishwasher Model MDB7959SHK
My Maytag MDB7749SAW0 Dishwasher starting acting up after around the first year. The lights on the Control Panel began to flash uncontrollably and it will run all day while I am at work. I called Maytag and they were nice but did not repair it because the warranty just ran out. The person on the phone said that it is a common problem with knob-less dishwashers, the humidity causes problems with the control panel. The cost to repair was over $300 to replace the control panel.
Dryer delivered nonfunctional. Tech showed up the following Tuesday. Diagnosis main board and one sensor dead. Tech returns following Thursday. Replacement board DOA. New dryer still nonfunctional. Awaiting new board with no functional $1100 dryer. This dryer replaced my three year old Maximus which was deemed too expensive to repair after three repairs. Please do not buy a Maytag/Whirlpool product.
Maytag Washer was bought on May 2010 for $746.29 and it broke down. It was used only twice a week. It now requires repairs worth $991.36. All Maytag reps say is I am sorry, there is nothing we can do. Isnt there a lemon law for major appliances?
A refrigerator we have had for just two years has been leaking water from the freezer and damaged our hardwood floor. We thought it was someone dropping ice or leaving the freezer drawer open but no, there is an admitted problem with the mechanism. No coverage from Maytag for the cost of fixing THEIR MISTAKE. The company doesnt seem to care. Got the run around from their management.
We (family of 2) purchased our Maytag Bravo XL Washing Machine Model#MVWB880BW in Nov. 2013 for over $700.00. Last week, Dec. 2019, the washer would not finish the rinse/spin cycle. The clothes were still wet. I researched troubleshooting in the Maytag booklet included with the machine and tried everything. It still showed an OL on the readout. It was not overloaded as I only had 3 towels, 3 washcloths, and 3 hand towels in the washer. I tried just the rinse/spin cycle alone to get the water out of the clothes, but they remained wet, and the OH still appeared on the machine. When I called the place where we bought it, they suggested unplugging it, waiting and plugging it back into the outlet to possibly reset the machine. That seemed to work for 1 very small washload. The next day, I tried washing again and the OH appeared with the clothes still being wet. We had a repair person come out. The service call/diagnostic of $116.98 plus repairs of $304.41 plus $95.00 to install of the new Motor Control Board. I feel that cost is excessive for only 6 years of service. Before we bought this machine in 2013, I had a Maytag which lasted over 20 years with NO problems. I always thought Maytag was the best washer, but this experience has proven to change my mind. We went out and bought another washer rather than replacing the board not knowing how long the new one would last. Needless to say, we did not buy another Maytag. I do not feel I can trust the Maytag products anymore. After this experience, I did more research on the Direct Drive used in this particular model washing machine and found that it had been problematic. I would have thought Maytag would have offered a recall to avoid these costs/problems and avoid dissatisfied customers. Along with the original purchase of the Maytag washer in 2013, we did buy the matching dryer and are hoping the dryer will last longer than the washer. We shall see.... This has been an unexpected and expensive lesson.
I purchased a Maytag dishwasher on Nov. 5, 2013 from Freds Appliance. I had to have the control panel fixed twice and it failed again in June 1916. My stemware had a film on it and I either had to wash it by hand or rinse it in hot water and dry by hand. Thus I felt like how could my other dishes not have this film on them even though I faithfully used Finish. I have 2 daughters who live within a half mile of me and they did not have this trouble with their dishwashers. I always felt Maytag was a top brand, but I replaced my 3 year old Maytag with a Whirlpool that my daughter and her family of 4 used for 19 years. Guess what... my glasses come out sparkling without using Finish and they wash in half the time and are dry!
We purchased our double free standing gas range about 6 years ago. Our top oven went out about 4 years after purchase. We purchased the extended warranty from Sears and it was fixed at no charge. About a year later, the top oven would not work again. We called Sears, our warranty was up so it would be a repair that we would have to pay for. We decided to go with the Maytag repair service since it is a Maytag appliance and we had to pay anyway. The repairman came in and said that the top box that holds the electronic in it had fried wires and it would have to be replaced. So for $480, he could replace it. It was more than likely caused by a power surge. I just read that this also coincidentally happened to someone else so I find this cause to ask more questions. I also note that the top of the oven behind the burners where there is some sort of vent gets extremely hot (I accidentally touched it and had a blister the next day) when the oven is being operated. This is directly under the box that holds the electronic components. I would think that may have something to do with the wires frying since it is that hot directly below the panel. Could this be a defect in the building of the stove? Has anyone else had this instance beside the one person that I read about on your website?
It meets all of my needs and expectations. Its quiet looks nice and does a very good job of cleaning dishes.
I purchased this washer two years ago. It is supposed to be high efficiency so I was using cold water with the Water level sensor. The first load of dark clothes I washed came out with soap streaks all over them. This happened every time I washed dark clothes and sometimes they were barely wet. I emailed Maytag but they didn’t reply, so I called customer service and was told I should always use warm water and when washing dark clothes select a deep water wash. How is this HE?? When I wash towels or sheets everything comes out tangled and I am only putting in one set of queen size sheets. I will never buy another Maytag.
We have owned this range for a little over a year. Oven will not hold correct heat. Have temperature sensor replaced under warranty. Did not make any difference. You can adjust temperature up or down according to actual temperature readings, but the temperature swings so much that it is worthless to try. Very hard to get food baked right.
I purchased this relatively expensive range and could not have imagined how dissatisfied I would be. The Aqualift cleaning technology does not work. There is no way to clean the oven door. They stress not to use oven cleaner, but as the Aqualift system does nothing to clean the oven door, there is no choice but to use oven cleaner, which they say will ruin the oven coating. Also, the grates are very heavy and it is impractical to clean the range top. I wish I had researched further; this product is a MAJOR disappointment.
After researching the top-rated washing machine in consumer reports, we decided to spend the extra cash ($930) and buy the top-rated machine. Spending almost double on a high end machine, you would expect this machine to last longer than three years. The motherboard needs to be replaced because it gets stuck on a UL code near the end of the cycle. Now, we have had two people come try to fix it, and they said to trash it and buy a new one. Only three years! If I had paid $300, I wouldnt be so upset, but that was a total waste of money for it to last less than any machine Ive ever had. How is a consumer supposed to know what a good washing machine is if they spend extra cash for the top-rated machine and that one is still bad? The company should replace something like a motherboard that goes faulty when it had nothing to do with use. So unfair and frustrating.
After the waranty ran out, oven failed to ignite. Called repairman who couldnt diagnose problem. Broiler works. Replaced some kind of wire & part for $350. Good for 6 months. Happening again. Paid a lot for this oven.
We bought a new Maytag electric range from a local dealer three years ago. The oven element quit working, which shorted out the motherboard that controls the entire range. The cost of repair was $500 for the element, motherboard and installation. We have owned other brands that lasted 20 years and worked fine with no repairs. My folks have used Maytag for over 50 years with no problems. Who and where is this junk manufactured now? China? I will never buy another Maytag product!
Maytag Bravos XL Washer & Dryer - After a long 45-year use of our old GE W./D. that were still working fine when we decided it was finally time to upgrade. Big mistake. Nothing but dissatisfaction on every level of complaints by those who registered here before us and then some. This all was noticed almost immediately after purchase, but we lived with it trying not to believe our worse fears. That is until we both started breaking out with skin rashes. Just logged on this site after a Google search... We were shocked and disappointed in our purchase decision. We will join in a class action lawsuit if ever one is initiated... Any lawyers with one of these?
Have owned washer and dryer for one year. Liked the styling, basic functions and the manufacturers reputation. Also liked the fact that there was a rebate on the pair. We bought the entry level Maytag pair from Lowes. Lowes delivered the units quickly. Thats the good news. The BAD news is (they) dont tell you when you buy the unit that you have to buy and use special detergents. One of the cycles on the dryer stopped working within ten weeks. But the REAL thing we hate about these is the fact that they are built out of PAPER-THIN METAL. If you push on it hard with one finger you will have a permanent dent. They proudly display American flag stickers on the units proclaiming Made In the USA. They should be more concerned about the quality of their construction. A local appliance salesman told us that twenty years ago (these) appliances would commonly last fifteen to twenty years. Today you are lucky to get five or six years (But then they get to sell you another, and another, and another).
Bought the pair of Maytags on sale at Lowes 6 years ago. They are commercial grade and wash everything. Have had no issues - works every time. It took a while to get used to not have an agitator but now it seems natural. Would buy again.
We purchased this Maytag top load washer less than three years ago. Spin cycle stopped working and repair for new actuator motor is $240 (machine cost $500). I should have read Maytag’s reviews before we bought it (averaging about 2/5). Living on name - don’t buy one.
I am fairly happy with this ranges performance. I do have a couple of issues on the design. I would like to be able to simmer at a lower temp on a front burner, as I use a large stock pot and a pressure canner occasionally. The smaller BTU burners are on the back and the large pots do not fit over them. I havent noticed any problems with the upper ovens performance...seems to do what I ask it to, including the broiler. I have not tried the lower oven or the convection feature at all yet. Nor have I had to use the self-cleaning feature, yet...almost afraid to after reading other peoples nightmares, though.My biggest concern is the lack of safety with the knobs on the front of the stove top. Several times, the gas has been turned on by my cat simply walking across the front of the stove and stepping on a knob. This allows gas to leak until I notice. It happened again early this morning just before 4:00 am. I was awakened by a smell, which I thought was a dead mouse somewhere (we live in the country in a 100 year old house - mice do get in, thus the cats). I searched the whole house, looking for a dead mouse, until I finally walked into the kitchen and heard the hissing from the stove. Im glad I didnt try to light a candle while I was still thinking dead mouse!After turning off the gas and removing all of the knobs, I opened all the windows to let the house air out. I SHOULD NOT have to remove the knobs every time my stove is not being used! You do have to depress the knobs slightly to ignite the burners, but its too easy. Obviously, the simple act of a little cat putting its paw on the knob is enough to open the gas. This is a serious flaw that could kill someone! Something needs to be done to correct this before someone is killed or a house full of propane or natural gas is ignited and explodes!!! I will be reporting this to Maytag and hope that they will voluntarily issue a recall to have this problem fixed...Wish me luck.
I purchased a Maytag Bravos 5 months ago. I had trouble at first with unbalanced loads. The repair man came to look at it twice. One thing that can unbalance your loads is if small pieces of laundry such as a sock gets outside the basket. Sometimes the basket has to be taken all the way out because small pieces can be lodged under the basket. This happens when you fill the machine too full and those small pieces float to the top.The suspension on my machine ended up needing to be replaced. I have read lots of reviews about soap rings in the clothes. That happens from using too much soap. Make sure you are using HE detergent for one. I cut way back on my soap and my laundry gets clean and no problems with residual soap on my clothes. I was very unhappy with my machine at first but now I absolutely love it!
Purchased this Calypso machine as a second machine for my ranch to handle really dirty clothes. Purchased from Sears Outlet as a refurb machine would be fine for the purpose. Machine was alleged to work by Sears. Paid several hundred for the machine, brought it home, and voila it does not work. New hoses, ran all the checks, and will not fill. Called Sears and, despite the statements of the manager, was told that I have to have a 3 day old machine repaired and not replaced. This POS did not even work out of the box. Years ago I had a Calypso which is now a flower pot. Junk, Junk, Junk. NEVER buy anything from Maytag or Whirlpool.
I have a Maytag washing machine for close to 20 years, so when it was time to replace it, I bought another Maytag: the Bravos. I read reviews, and most negative ones complained that it used too little water, twisted clothes, and was noisy. But I wanted an HE and can tolerate noise just fine. What I cannot tolerate is the fact that -- less than 2 years after purchase -- the control panel is malfunctioning, and it will cost $500 to repair. Id rather buy a new washing machine than throw good money after bad on this one. Bye-bye, Maytag.
This washer had good reviews when we bought it, but now today the agitator is not working. I see there are now 100s of bad reviews of this machine most around the same 1 1/2 year mark. How unacceptable to have a large appliance like this break after such a short time. Ive called Maytag to see if there was a recall and there is not. They offered the extended warranty to me for $325 that would cover all parts and labor. Ridiculous.
MDB8959SBB. Purchased this Maytag dishwasher late December 2013 and had it professionally installed on January 4, 2014. Could have burned down the house this weekend! Smoke everywhere! Thank goodness it was running during the day and not night so that we were able to shut off the power. Lights in the kitchen were blinking and smoke pouring out of the dishwasher. The house still smells of smoke. So disappointing. Ive always been a proud owner of the Maytag products. Never again. Especially after reading the reviews. Interesting enough, THIS dishwasher was purchased because of a recall on the PREVIOUS Maytag dishwasher I had trouble with. They gave me a credit to use towards my next purchase. Ive learned my lesson.
Nineteen-month-old dishwasher was repaired once while under warranty; 6 months later, same problem. They said they would send me a new part but I would pay for labor. I wasn’t happy but I agreed. I am being forced to use their people and pay first before the part is received and before the work is done. They said this is their procedure. If I must pay labor, I should be allowed to use whom I want. It is absurd asking for payment before job is done when the part is free. I have since checked the complaints, and there are over 200, with one woman on her fourth control panel – I will be on my second one. I feel this machine should be replaced free of charge. Its obviously a lemon!
I recently bought a home that had a Maytag Neptune set. While they were newer than mine, I sold my Kenmore set, dirt cheap. Last night when I opened the washer door to take the load out, smoke billowed out. Im sick about this. There should be a recall on these washers!
The washer w10420491A is 2 1/2 years old and got the F51 code. The result is the hub bearing are shot along with a circuit board. I would stay away from any Maytag Bravos washers.
The washer is making loud noises. I had a repairman out and he said the transmission was shot. This washer is only 7.5 years old and the set I had before lasted 19 years. It also was a Maytag. My mother, sisters and aunts have always stood by Maytags and I am disappointed that this washer being 7.5 years old is shot. The dryer to the set is working great!
Used my washer ONE time and when the load was done my clothes were soaking wet. Tried to get the clothes to spin dry but the washer would not work. Called for repair. They replaced the activator. I did one load of laundry. It worked fine. Did a second load of laundry and the clothes were soaking wet. The washer would not do anything else.
The door is worthless. I am the only washing machine user in my home and am gentle with my appliances. However over normal use, the washers door has cracked and has had to be replaced twice since it was purchased from Home Depot.
I bought this electric dryer Bravos (Model# MEDB850YW0) in Nov. 2011. Since I bought it, its giving me the same problem - it doesnt want to turn on. Today is the 6th time that I have been calling the customer service to fix it. Yesterday, it just got fixed; and today, its not working again for the same problem. I asked them if they can give me a new one, since its not even over 1 year. But they said they will not replace it because it cant be fixed. But it is so ridiculous, and its wasting my time. This is so unfair. I paid $800.00 for this machine.
This dishwasher was here when we bought our home. It has been heating up way too much on the drying cycle. I turn it off and air dry the dishes but today I noticed it melted my plastic measuring cup. I had the heat turned off and opened it as soon as it started the drying cycle.
Both the washer/dryer are of the Bravos models and both perform amazingly well. It seems everything works so well, including the vents which are thorough and vent the machine well. Our laundry is always clean and the settings on both machines work very accurately! We believe our Maytags are simply the best operating machines weve ever owned!
I take pride in my cooking and love my kitchen. As you know this is where everyone gathers when you are entertaining. The Aqualift system does not work. I have run the process 3 to 4 times consecutively in row and the inside oven the oven is never clean. I wipe out the sides over and over. So disappointed. The only saving feature is that you can not see into the horrible look of the inside the oven when it is closed. Was this feature really tested before it went to market????
I purchased a Maxima washer and dryer set, along with the pedestals. I had the set delivered to the new house the kids and I are moving into, but didnt use it for 2 weeks as we had not moved in yet. Guess what? I used the dryer 1 time and the drum stopped working. I called and got tech out. Motor is not working. They had to order a replacement, then back again to replace. Guess what? Less than a year later, same thing happened and another two visits from tech, motor was replaced. Get the pattern? And now, less than 2 years after purchasing and another two visits, motor drive and control board were ordered. They have not been installed yet. I have sent emails to Maytag and on the second one, they actually called me. The lady didnt think there was anything wrong with the fact that it broke after the FIRST use. Her reply to me was, But we fixed it... At this point, 2 years and 6 tech visits, three new motors and a control board, not to mention my time taking off from work and being held hostage waiting for the tech, they could have replaced it and saved themselves some money. They have lost all credibility. I am about to try regular mail to a supervisor. Wish me luck.
My over-stove microwave is approximately 18 months old. Suddenly, the fan came on and will not turn off. I had to unplug the microwave. This appliance is out of warranty but certainly should last longer than 18 months. I feel that Maytag should certainly be called to task for selling and promoting such a shoddy, unreliable product.
Purchased Maytag Model MVWB865GW0 Ser# **, had it ONE year, circuit board and switch have gone bad, will not turn to change the type of wash cycle and the lid will not lock, which makes the washing machine not start to wash. Contacted Maytag to request a service call, per the service team the circuit board will cost $300, plus a switch $75 and Labor $100 plus tax. We will be better off buying a new washing machine! We should not have this high cost within ONE year of purchasing! Will not purchase a Maytag again!
Neptune washer and dryer, an all around good buy. Low water use and large capacity for the pair. Bought the pair in May of 2001 and have only had one, very minor, service call. Buying online usually proves to be the easiest and cheapest way to go. Economical delivery costs. Noise and vibration and overall solid construction. Dancing washers can be a real cause for being a deal breaker. Auto shut off for balance is a must. Cleanliness of wash and wear caused by washing and drying. Large capacity and multiple cycle selections for both the washer and the dryer are necessary.
I purchased a Maytag refrigerator 4.3 years ago. Model #NSD2572VEW01 side-by-side. Came home to find water on floor. Called for service at a local company. Tried several new parts, only to find out I had a bad compressor. Part cost $358.30 + labor charge which couldnt be estimated because of difficulty with installation. Called Maytag for help, was told FIVE times, Sorry, nothing we can do to help you. Have never had any other appliance in my life except Maytag. NEVER had a problem with anything before. Have washer, dryer, fridge, stove, microwave, and dishwasher. Found the answer to be unacceptable!!!
We have had washer/dryer Bravo Series and been nothing but horror stories. Washer bounces all over room to point hoses come out and flooded my laundry room and foyer and garage. It takes over 1hour 45 minutes to do loads sheets which is 2 sheets 2 pillowcases. The repair man told me that takes that long due to MY sheets are dirty. I have been married 46 years and never heard that ever!!! The dryer is just as bad, takes over hour and half to dry sheets and towels almost 2 hours to dry. DO NOT BUY MAYTAG ANYTHING. The person who said needed hurricane straps to hold washer is something I agree with. Just a horror.
We purchased a Maytag Dryer with the lint vent on top on March 21, 2014 from ABC Warehouse in Ann Arbor, MI. Whoever engineered this does not dry clothes. Trust me, this will be the last Maytag I buy. There is lint seeping out of the top and when you clean it the lint gets all over the place therefore, my laundry room is always full of dust.
Had it for over ten years, had no problems. We dont use the oven too often but it is simple to operate and has served us well. Easy to clean, stainless steel like looks on the front goes well with our other appliances. Reasonably priced too.
Maytag 2000 front loading washer - This unit was purchased in Feb 2013 along with the matching dryer. From the onset it has presented with the problem of trapping small objects such as socks, underwear and other small loose objects in the rubber seal at the front of the door leaving them soaking wet and needed to be wrung out by hand. There is not any way to run a second spin only to wring out the clothes without doing an entire wash or rinse again rendering the efficiency void. I have been able to buy a mesh bag to put smaller items in for washing with the regular laundry load. However, this is not why I purchased the washer and I would strongly recommend to others not to buy this product. Very disappointed. I thought the Maytag brand was reliable. Never again will I buy any of their products.
I purchased it 8 months ago. I have had problems with the machine leaving clothes soaked at the end of cycle. I have contacted Maytag (still under warranty) and they replaced the motor. The first load after repair still had the same problem. They said the check drain was not clogged. The snaked drain has no backups. After every wash, I have to reset the cycle to drain and spin. The machine spins for seconds and fills back up with water and doesnt spin again, but does drain. Clothes are sopping wet at the end of cycle. I contacted Maytag. They said I could be billed for customer education ($129) if they find no problem (threat). I want my money for purchase returned or at least 3/4ths. I expected my new machine to last years, not months.
Bought a Maytag refrigerator model #MFT2673BEW10 in 2013 for $2100, the ice maker has leaked for two years. Paid for service come out and look at it, ice maker is shot, three years old, and it is junk. Tried to get help from Maytag Customer Support, what a joke. I was hung up on 4 times, and never did get any type of help except your unit is out of warranty. Bought at the Maytag Store in Saginaw, Michigan. No help there either. DONT BUY MAYTAG!!! They are junk!!!!
We are an extra-large family, and required an extra-large washing machine to handle our needs efficiently. We thought paying quite a bit more for the reliable Maytag brand name would be a good investment and worth it over the years... HA!!!! The Bravos XL model has turned out to be a major disappointment! It gives no manual control over the water level and you can actually have things come out of a load dry! The loads continually become unbalanced. Clothing is continually damaged - rips, tears, shreds. Wrinkles everything... even jeans?! Even with proper amount of detergent use and frequent affresh tab cleanings, the clean washer reminder light repeatedly comes on. It leaks from the bottom, although we cannot determine why or exactly where the leak is originating! It is a seriously frustrating, substandard product, and I cannot believe Maytag (and Sears, where we bought it) is continuing to sell this machine (and may I add at a crazy high price)! Both of these companies should be ashamed of themselves for peddling such poor quality washers and leaving their customers so dissatisfied! Stay clear of the Bravos XL!
Bought this stove in 2011. 9 months ago I had a 300$ repair for fuses to two out of the five stove top burners. Several days ago the ovens were not lighting and I called for repair again. Well the ignition switch in the lower oven had a frayed wire from the factory which created an issue with the control panel. Today I was quoted 600$ to repair the ignition switch and the main control board. PARTS ONLY. I am not repairing this stove. Called Maytag due to the issue of a defective ignition switch wire and got nowhere. Very poor quality product.
One year and 1 month after purchasing dishwasher, the lights on the control panel would move around and if I close the door all the way it will begin to wash. I have not contacted distributor about repairs. After reading all the reviews, I think I will just use it until it quits. Will never buy another Maytag.
My husband and I bought a Bravo XL washer in the fall of 2015. I certainly wish we had read the reviews on this site of this product. We would have saved ourselves a lot of money and grief. This machine does not clean clothes and actually damages them during the spin cycle as reported by others. This low water no agitator technology does not work on a top loader. Stuff doesnt come clean! Im not sure what we are going to do but we learned a valuable lesson the hard way. We purchased this machine in September of 2015 and are unhappy with it!
My fridge and freezer got warm and compressor is not running. It is not even 8 years old. I replaced start relay and start capacitor. It cost me $75, from Maytag store. I worked two days the bam! It’s broke again. It’s a Maytag junk, now what? I have two kids in college. It will cost me $100 for a service call. Our food is ruined.
We purchased our Maytag Refrigerator brand new, about 18 months ago. It always ran loud so the repairman came out during the 12 month warranty period. He told us to unplug and reset it, but that never did the trick. Eight months later, the fridge stopped cooling. We called our local repairman and he told us ($97 later) that the compressor was out. He said we should contact Maytag because the compressor should be under a 5-year warranty. Then the nightmare began. I spoke to four different reps with a total hold time of about 2 hours. Two of the reps put me on hold to get a supervisor and/or consult another rep and I was mysteriously cut off each time. One rep told me my compressor wasnt covered under warranty. The last rep I spoke to told me it was covered and he scheduled a Maytag repairman to come and replace the compressor. I was thrilled. The repairman came out and informed me that the compressor was indeed out and handed me a bill for $137. I asked why I was being billed and he said because that was the way that Maytag had ordered the service call. I told him that the Maytag rep had assured me that Maytag was covering the repair. He apologized and said that not only was I obliged to pay for the diagnosis (which I didnt need because I had already paid my local guy for the same information), but that it would cost $900 to replace the compressor. I was flabbergasted. I called Maytag and they denied all responsibility. They said that even though the rep had assured me of Maytags commitment to replace the compressor under the 5-year warranty, he had made a mistake and I wasnt actually covered. So I paid our local repairman to replace the compressor, because by that time, we had been living out of ice chests for 2 weeks. That was 3 weeks ago. Now the unit is freezing water on the bottom of the freezer and then leaking water on the floor. It is unconscionable that this company be allowed to defraud people to this extent. I will never buy a Maytag again and I would like to be informed of any class action suit. This company should be deeply, deeply ashamed of itself.
I bought a Maytag Centennial HD washer and dryer. I have had no issues with the dryer but the washer is absolutely junk. I’ve had it 5 months and this is the second time it’s stopped spinning and I’m dipping my wet clothes out. Not only does it cost hundreds to fix it, it doesn’t wash well AT ALL. Your clothes still come out with deodorant stains and spots. It’s a complete waste of money and time. Run as fast and as far away from this worthless machine as possible.
We have to rinse off any food particles before we wash or it may not wash off. So I use plastic wiper before we load. Only 2 of us so items may sit 3-4 days before we run our Maytag dishwasher.
I hoped the Maytag Maxima would compare to my old Maytag Neptune and it didnt even come close. Very disappointed. Doesnt fill with enough water to even WET the towels and doesnt rinse any of the soap out of the clothes. Been using it since 12/2015. Hate the Maxima. I looked for the brand (Maytag Neptune) which I couldnt find. Settled on the Maytag Maxima which is a complete bust. The Maxima doesnt fill with enough water so Ive had to add water to both the wash and rinse cycles. It has also become very noisy. The repairman has already stated that there is nothing he can do about the lack of water since the amount of water is set in the factory and cannot be changed. The Maytag Maxima is a complete bust for me! Its a front-loader that has me adding water (at least 2 gallons) to every load no matter how small. Wish Id bought a GE top-loader that Ive seen advertised.
Maytag fridges, obsolete in less than 3 years. TWICE! My last Maytag fridge dies at about 2.5 years. I called up customer service. It was a compressor not repairable. This was an expensive fridge. Reluctantly we bought another one as the space could only accommodate a Maytag. Again less than 3 years old, the ice maker is shot and the plastic inserts are all falling apart. This time Ill renovate my kitchen for that extra 2 inches to accommodate a different brand.
Maytag Bravos electric steam dryer purchased 2009 - I have had to replace the door hinges within one year of usage at my expense. The blower belt and pulley had come off twice, the last time about a half hour after the repairman (again at my expense) left. I put it back on myself and if it comes off again, I will use Locktite to glue it on the blower shaft. I figure I will be lucky if this crap lasts a couple more years anyway. No more Maytag for us! What does it take for the consumer to get some representation with regard to lemon laws here? I will take my wrath out on Home Depot here since I have no recourse. If enough people complain, maybe they will stop selling that junk. I also will disregard Consumer Reports in the future.
I purchased a Maytag electric slide in stove, in stainless steel. The aqua clean is a joke, ran it for three cycles after cooking one roast and it does not work. Then to add insult to injury I had to get on my knees using a turkey baster to remove what was left of the two cups of water. The finish on the front is coming off. Not at all what I expected from a 1500.00 range. Poor quality. Now there is the sound of a fan running and I am not using convection.
The washer is so loud it can be heard all over my home (my home is 2700 sq.). It sounds like metal to metal grinding. I was told thats how the run and the first bit of water isnt enough to even wet the clothes. Id never buy another one (even though this is my 3rd Maytag washer. Im 78 yrs.old).
My $1,500 Maytag double oven Gemini has been trouble from the get go. 1st, trying to broil something cannot be adjusted. It sits 3 to 4 from the fire & there is no 2nd shelf. The control knobs sit on top of the stove & its easy to burn them when cooking. The broiler has always smelled like its leaking gas. Plus, the bottom oven stopped working & we had to get it repaired. The last straw was when the control board went out. We arent even going to try to repair, just going to buy a new stove. No Maytag!
I have filed a class action lawsuit against Whirlpool for their faulty control panels in their Whirlpool and Maytag dishwashers. Please contact my attorney, Eppsteiner & Fiorica Attorneys, LLP, at 866-548-8857 and let them know if you own or owned a dishwasher with control panel failures.
I have called numerous times and the satisfaction is out the window. The MOLD is so bad on the gasket that I can not get it off and it just keeps getting worse. My clothes smell musty even after they are washed. Really fed up... I have had different Maytags for at least 40 years and I will not purchase another one at this point. Apparently your customer service is as bad as some of your machines. My word of mouth is not good advertising for you.
I was in my bed and lights and TV flickered. Then, I heard a small explosion and my dogs went crazy. I went into the kitchen and my Maytag Gemini stove was smoking and smells really bad. I unplugged it. The sockets and the one close to it no longer work. My house stinks now. What happened? I have had this stove for a few years but it is not used often except during the holidays.
Oven worked ok for a year and went under right day after warranty expired. I called factory-approved repair people in Brooklyn but was told repair would cost more than buy new oven. I contacted factory but got no help either.
Purchased a Maytag range with Aqualift technology in 2013 thinking it was a good brand and *happy* to find a new way to self-clean my oven. This turns out to be nothing but a joke and I am not *happy* with it. After following directions to the letter, there is some loosening of anything on the floor of the oven, but the sides and top are slowly being coated with more and more grease. Ive spent way too much time with my head in the oven trying to scrub stuff without using a heavy duty cleaner but feel I now need to resort to Easy Off as there is no other way to get it clean. I also dont understand why they tell you to remove the racks since there obviously isnt enough going on to even clean the oven... How would the racks be damaged? And now I believe there is a problem with the Dual Choice element where Im not able to turn the temperature down. Even turned back to the low setting, the pan cooks away like its on high. I have to keep turning it off and then back on in an attempt to find something similar to medium or low heat. Im so very disappointed in Maytag and feel this method of oven cleaning should never have been put on the market. Its a scam!
MDB7609AWB1 - I purchased this dishwasher about 14 months ago. Power on button will not light up. It seems this is a big problem with 100% of the Maytags and Im sure the Whirlpools. These cheap companies are having their products made in China to make bigger profits. The years of keeping your appliances for 10-15 is gone. Spend $650 and it doesnt even last 2 years before it breaks is totally ridiculous. Of course they wont fix it but they DO know about the problem. If enough people complain maybe consumers affairs will make them recall them. Send them letters, emails, flood their inbox, tell them youre pissed and will never buy a Maytag again. I hope they go out of business.
I purchased a set of Bravos 4 months ago and what a bad purchase! I wish I would have researched here first. Being environmentally concerned, I bought it because it was supposed to be high efficiency and low water usage. My clothes are being destroyed by this machine. They come out in a massive tangled ball, covered in ink and animal hair (after a wash or two, they are completely embedded into the fibers). Sometimes there are dry spots after I take a load out of the washing machine. No idea how that could happen. It torn my favorite sweater, ripped sheets, bore a hole in a towel, ripped pillows, and DOESNT EVEN CLEAN! I have to wash my clothes twice MANY times to get the dirt out which doesnt bode well for energy efficiency. Im calling them again today to try and get them returned for advertising that they will save me money. Not even close! They are a rip off! I gave my 35 year old set away and wish I had it back! Maytag is JUNK!!!
Purchased this machine to replace the recalled Samsung washer that was exploding. I should have kept my Samsung. I loved it and had no complaints, but since there were reports of it exploding I took the rebate and purchased the Maytag Bravo Nightmare. Everything you have read or will read here is true. I would spend hours, I mean hours trying to do a load of laundry. If the cycle would complete itself, the clothes would be soaking wet, and they never smelled clean. I would try rinsing again and the cycle would start out with 18 minutes and I would return to the machine 1 hour later and it would be still running water and still have 18 minutes or more left. I watched it complete the spin cycle and start the rinse cycle again. We had the service guy out several times - he would call the techs and they would test the machine and say nothing was wrong other than it was off balance. They said I was using the wrong detergent - when proving that I was using an HE detergent, they counseled me on how to lay the laundry into the machine, and said I was using too much laundry detergent. After babysitting this machine for more than a year, and being told by Lowes Customer Service that the techs say there is nothing wrong with the it, I was fed up. I called Lowes and told them to send their techs to my house to do the laundry. I threatened to call for service every week until my extended warranty was exhausted. They finally gave me a merchandise card valued worth the purchase of the machine. Now, I have the painful decision of deciding what to buy next - It wont be a Maytag!
CONSUMER BEWARE! The Maytag Bravos X is without equal the biggest disappointment I have ever had the frustration of using. What a rip off! Water goes in, water goes out and it makes A LOT of noise. That’s it! (That locking lid should have been our first clue.) Specifically, a normal load takes one hour. What you save in water you pay double for in electricity. If you place a folded pair of pants in the washer that’s the way they come out; folded. Two twin sheets and a small blanket come out of the washer with dry spots every single time. If I use liquid fabric softener the clothes come out spotted with it. And it is louder than the train. You would be 100x better off purchasing a washer at a yard sale for $25 than to throw your money away on the Maytag Bravos X. DON’T DO IT.
Bought a dishwasher about 2 years ago, through Home Depot. After it was installed, contacted Maytag to let them know that it didnt seem to be working correctly. They sent out a repairman, who looked at the machine, and then told us that with the new eco friendly settings, it would be best to let the dishes dry overnight. It seems that the company and its employees dont know [or care] about the product. Contacted their service/helpline to let them know that the screws on the insides of the latch [on the cover] are NOT screwing into anything, they come loose. Person couldnt find same in his system, finally sent screw, but they were the wrong size and didnt work. Just opened the dishwasher this AM, after washing the dishes last night. 12 hours later and they still are not dry. This isnt eco, this is something that is wrong that Maytag doesnt want to address. Buy something else!!!
I have been the latest victim in purchasing a Maytag Refrigerator. Something needs to be done about the defective products they are putting on the market. I received 9/7/13 (yesterday) a new Model FW: 555 Complaints and Reviews about Maytag Refrigerators bottom freezer refrigerator. After being plugged in for 3 hrs, the temp was 60 degrees.. After 8 hrs same and 24 hrs same. I lost everything because of the defect. I notified the store 3 hrs after purchasing it and because I had it delivered on a Saturday I have to wait till Monday to get this resolved. I want everyone to read before buying a Maytag product.
I have a Maytag dishwasher model mdb6759aws3. The control touch pad broke after 1.5 years of light use. It costs $475 to fix (includes labor). Completely unacceptable service provided by Maytag over the phone. The only concession offered was a 25% discount if I bought the replacement part (control touch pad) from them. After some internet research, I learned Maytag marks up their parts prices over 25% so they are really not giving you a discount at all.I filed a complaint with Maytag but they were unable to provide me with any evidence of doing such except for an 11-digit code. Due to a major defect, Maytag should have sent me the replacement part for free. I told Maytag I thought this was fair and that I would pay for the labor. I will never buy another Maytag appliance again! They are junk and the company does not practice common sense customer service.
I have had a Maytag smoothtop stove for over 20 years. The only drawback has been when someone left an empty pan on a hot burner. Some of the pan melted to the top which could not be removed. I have to get special pans to conduct the heat, too. Overall, I love it. It has a self-cleaning oven, too, which is a bonus.
I have owned this washer for 3 years and purchased it to match the Centennial Dryer and because of its advertised commercial grade components. The washer has just now turned 3 years old and has never been abused but I have been told the drum bearings are going out.
I have never been so disappointed in purchasing an appliance for my home. The Maytag Bravo XL large capacity top loader, has never worked properly, and I have many ruined pieces of clothing. Although it has a very large capacity, the water barely fills to a 1/4, and clothes are sticking out of the water, while they are supposed to be submerged/being washed IN the water. Clothes come out of the washer smelling foul. WORST WASHING MACHINE EVER.
We have had 2 sets of Maytag washer & dryers. Our first set was a top load. When we bought the Neptune front load machines we gave the top load to our daughter and it still runs great after 14 years! Our front load W&D are 7 years old. We have a dog breeding business and when we have puppies the W&D pretty much run nonstop for 16 hours a day or longer. The blankets and towels come out like new every time!! The only complaint I have is the top of the front load machines seem to be plastic and scratched really easy. But the enamel on the top load still looks new! We plan on shopping for a new set this weekend passing these on to our daughter. We will buy ONLY Maytag for the rest of our lives!!
It does not matter what mode you select, every single piece of clothing comes out a scrunched up wrinkled mess. I have to wash all clothing in bulky sheets mode because it is the only mode where the clothing actually gets submerged in the water. This washing machine is extremely loud and it is without a doubt, the worst purchase I have ever made. I have never written a review before, but this product is so horrible and frustrating. If I can persuade one person not to purchase one, I feel that I have done a good deed.
I purchased a Maytag Top Loader Washer MVWX500XL last May 2011 from Home Depot to replaced our 15-year old GE washing machine. Two weeks ago, it started making horrible noise like a jet engine taking off during spin cycle. I called in the Maytag repairman and was told that the bearing is gone and it will cost $ 493.00 to repair it. He claims that the damage is caused by not using HE detergent exclusively and he refused to leave us a written estimate. We are only three adults in our household and we do our laundry once or twice a week. For this machine to be repaired only after 2 1/2 years of light service and for almost the same cost as a new one, I will never buy another Maytag/Whirlpool products ever again and I will encourage everyone the same.
This is just a heads up to anyone thinking about purchasing the front loading Maytag Neptune washer and dryer. We spent $1900.00 on these machines and have had nothing but trouble from them. I will never purchase a Maytag or now, Whirlpool appliance again. As to the rating above, if I could post negative 150 stars I would. I have spent as much in repairs as the new dryer cost.
My stainless steel french door refrigerator started to rust 4-5 months after purchase. Upon contacting Maytag/Whirlpool I was advised that this is cosmetic and the cosmetic portion of my warranty is expired. I think this is a poor grade of stainless steel and should be recalled and/or replaced. I would not recommend.
I purchased a Maytag washer 5 months ago. I noticed the washer was not putting enough water in the machine to cover my clothes, and at the end of cycle my clothes would be all tangled up. A repairman looked at it and said there was nothing he could do. Do not buy this washer. It is a lemon. I even spoke to the main customer service representative, he was the most arrogant man I have ever felt with. He basically said deal with it. I want. I want my money back so I can purchase a washer that actually works.
I have bought 2 high end top loader models (Maytag centennial commercial), brand new both from Home Depot. The problem is Maytag is making them cheaper! Suspension is coal springs that suspends the load so if you fill it up, it lowers the drum to the floor, instead of a bottom bracket that supports the weight from lowering the drum to the floor! Second is the pulley system with the belt drive that wears through the plastic casing. You know some people dont have $900 or $1,000 for a machines that says commercial or heavy duty that only last 4 years when you have a family of six! Very very sad, will never buy another Maytag.
We have had this washer for 1 year. I noticed right away my clothes would come out extremely wrinkled. Now not only are they wrinkled, they also smell musty. After researching I find others have the same issue, even finding a video of horrible mold under the drum. We called to have it serviced since we have a 5-year warranty. The service man recommended using Afresh. WELL, we do faithfully every month. He said they would not pay to have it cleaned, and even if he cleaned it, that the mold would come back. This to me is a major design flaw, one that could potentially make people sick. IF there is that much mold growing in the machine, with no way of cleaning it, and now the clothes are smelling, there is a HUGE issue!
This machine (Top-Loading High Efficiency MVWB755DWO) does not clean, it only leaves soap and moldy residue on clothes. The Whirlpool company refuses to assist even though it was delivered less than a year ago. So much for warranties! Wrinkles clothes, wrings incorrectly and does not give you freedom to manage independent of technological controls.
My double oven was purchased over 6 years ago. They have been served yearly and work fine. The only thing is the cleaning cycle which if used at the high temperature to clean can affect the oven temperature control. I don’t use this function anymore.
Model MDB7749SBM1, Complete FALSE ADVERTISEMENT and GARBAGE. Let me explain. Maytag clearly claims this dishwasher is stainless steel on the inside and out... FALSE, BOGUS CLAIM. Please check for yourself, tried a magnet to it everywhere and the magnet stuck everywhere. I have had this dishwasher for 15 months. The keypad frequently stuck. When I called Maytag, they told me if its usable, there is no defect. 15 months after purchase and 3 months after WARRANTY ran OUT on Thanksgiving Day with 25 guest. The keypad finally quit for good. I called the Friday afterward and was told no service for a week. I called and received local service but they told me it would need a keypad, which I waited to call on Monday since Maytag is closed on weekends how ironic. I was told they wont cover anything since a certified person didnt come out even though nothing was ever fixed and they blatantly lied to the consumer. Tried to sell me an extended service plan. I will NEVER BUY ANOTHER MAYTAG PRODUCT AS LONG AS I LIVE AND WHEN IM IN LOWES OR HOME DEPOT, I WILL TELL EVERYONE IN THERE SHOPPING THE SAME THING, DONT BUY MAYTAG IF YOU KNOW WHATS GOOD FOR YOU.
Washer knots clothes into unmanageable tangle. Poor rinse leaves soap scum unless rinse extra, thus not conserving water as appliance is supposed to do. Load easily becomes unbalanced and unable to restart machine if paused to rebalance load. Will never buy another Maytag washer or dryer.
We purchased a high capacity washer (MVWB835DW), along with the matching dryer, two years ago from Lowes. This review is not about Lowes. They did the best they could to make things right. The review is about the Maytag washer (made and serviced by WhirIpool). It has been nothing short of a debacle. The first two washers did not work and had to be replaced. The third and current washer has been repaired three times, including the drum and motor. We have been without the use of the washer for over a week each time while waiting for parts and Whirlpool to approve the repair. The washer is not high capacity as advertised. Filling the drum even half way results in the washer stopping mid cycle whereupon we have to adjust the contents back into balance. In addition, the machine leaves a lint residue on dark clothing that has to be wiped off by hand. We have asked Maytag/Whirlpool to replace the machine but they say it has to fail for the same issue four times in order to qualify for replacement. We are done and will purchase another washer from a different manufacturer. It’s easy to understand why Samsung and LG have become such a dominate force in the laundry sector. Whirlpool/Maytag does not care about you or the problems with their product. Buyer beware!
Add me to the list of people who hate this washing machine. It does not use enough water to get clothes really clean, leaves spots, is hard on clothes and tears them up, and the spin cycle gets unbalanced too easily. It has taken me hours to wash one load with a blanket in it because of the spin problems. I have not been able to restart the spin cycle without starting the wash cycle from the beginning.
Dishwasher MAYTAG MDB7749SBM - Have the same problem as everyone else, panel board. Initially lights randomly blinked, flashed etc, but still washed dishes. Now it has completely died. Dishwasher is 3 years old.
I have a Maytag side by side. In the first year, the ice maker failed and I had to replace it (in warranty/no charge). In the fifth year, the compressor failed (no warranty) and it hasnt been replaced. Since then, I have been looking at reviews and warranties of new refrigerators. The warranties (unless you want to pay $3,000+) are all one year limited. The reviews are scathing and it doesnt matter what brand. My question is, why dont you/we all get together and file a class action suit and demand millions in damages? Complaining wont get you anywhere with these people; however, hitting them in the pocket book will make them pay attention, especially if the penalty is severe enough.
I purchased a new electric oven/stove, dishwasher and over the stove microwave. My dishwasher didn’t work from installation and it took Maytag over a month and half to repair. My oven door hasn’t worked properly since purchased and finally broke and I have been without an oven for two weeks waiting on repair. The customer service does not listen to you and seem to be completely unconcerned about your problem. I was told the item broken was a common stocked item and the repair would be quick but that was not true. The repairman told me they would have my parts in a week and would install them on a Monday. They have now scheduled my repair for Thursday. Over two weeks with no working oven. I will never purchase a Maytag appliance of any kind due to the terrible customer service.
Oven door glass shatters after 6 years of having this oven and the company refuses to cover it. According to them it is not a safety concern. It is actually designed to shatter this way. Wow, thats comforting. Should be 0 stars not 1 star.
Because of the power of advertising, we replaced every appliance in our home in 2005 with Maytags. Since then, weve had minor problems with the stove and dryer, many problems with the dishwasher and washing machine, and complete failure of two Maytag microwaves, the last one was only two years old. The washing machine failures resulted in major flood damage two separate times due to two separate failures. Our refrigerator, model MBB2256GEW, has yet to let us down, however, since new it makes loud snapping noises that wake us up at night. It sounds like someone banging two large sticks together. Fortunately, I can repair most of these issues when they arise, but Id much rather get some rest like the Maytag repair man...
We had our kitchen redone by Home Depot in Sept. 2006. It was gutted and all was replaced: walls, heat windows, doors, lights, appliances. The Maytag refrigerator stopped working 7 years later. I feel an expensive appliance should last longer than that.
Had side-by-side refrigerator for over 12 months - Went completely dead - Would need $500 work!!!!! Just got less 6 months. Now need filter for water and air filter!!!!!! I wish I can give it less than one star!!!!
I bought a Maytag washer and dryer with Commercial Technology, front loader in April 2012. Since then, the repair guy has been at my house three times in six months. This last repair is going to be just $800 in parts, not including any labor yet. So, I called Customer Service, and told them I was not satisfied with the repair job again, because I obviously have a lemon of a machine. Needless to say, I lost, and was told the warranty is only for repair, and not replacement. Well what happened to customer service? Its more like customer bend over, shut up and take it. So, I will get my repair at a cost of at least 1,200 bucks paid for by Maytag. Im not a business person, but if I were the company, I would think replacement of the unit would be a lot cheaper in the long run for this company and a happy customer for the future of me buying brands. Needless to say, I will never buy a Maytag or Whirlpool product again, and you can thank your useless Customer Service department in Canada for that. P.S. I work for a company with over 10,000 employees. I might accidentally send out a little free publicity how this company treats loyal customers. I actually bought this brand because in the past, I was led to believe they were great . Wow, was I wrong!
Purchased my Maytag Bravo MVWX500XWO 4 years ago. While still under warranty I had to call for service once. I felt based on the Maytag reputation I didnt need to extend the warranty. WRONG!! My Maytag first started with the loud and fast spinning. Like it was about to explode! Then my washer started leaking. I thought I was having plumbing problems, so I called a plumber... wasnt the plumbing. My washer wasnt draining out completely so I finally called an appliance repairmen who immediately knew what the problem was ($109.90) for a 15 minute review. The leak was from the bottom of the washer... the seal around the transmission cracked, broke or whatever causing water to drain out in my garage. Also the main control board wasnt working. Repairman said it would cost me $700 to repair!! Really?!! My machine was practically new! Without hesitation the repairman said for me to call the Whirlpool/Maytag 800 number and they would offer me another washer for 50% off at their online outlet. Repairman said this always happens... Why would I want another Maytag or Whirlpool!! Please do not buy the Maytag Bravo... Can you imagine if this happened with a car purchased... 4 years and then having to buy another car??!! Not reliable or worth your money!!
Just like so many others, our Maytag 300 Quiet Series, just 2 years old, has a malfunctioning control panel. Repairman told us this has been an ongoing problem with Maytag dishwashers. Steam/water gets into the control panel.For a while it worked on and off and now it is dead. I am saving up to do the repair, but in the meantime the dishwasher sits idle.
We had perfectly working 20 year old top loading white Whirlpools w/ an agitator, when we remodeled our home and wanted new pretty grey appliances and decided to donate our machines to the church. I chose Maytag top loading due to their former reputation we experienced with dishwashers, etc. It had an agitator, deep fill option, extra rinse, etc. The sales person at Home Depot stated, the agitator is because people like you still want the agitator, and the deep fill will give you the water you have been used to. Not so at all!!Clothes get wound up together, even with filling the wash tub in bundles, there is almost NO water to thoroughly clean & the rinse cycle is a joke. Clothes do NOT come out clean. Im 58 yrs. old and have been doing laundry since I was 13 so I know what I am doing. Its just my husband and I now, and he is so upset that his clothes are pilling probably from rubbing together, even though I occasionally use laundry bags. I seriously wish I would have saved my money and kept the 2 perfectly working whirlpool units I had. This has been such a disappointment. I sincerely would not buy these.P.S. Weve had service out at least 5 times in the last year, and all they do is test the washer and tell us its working as intended... The last thing that is going to happen is we are going to get refunded for a different set, even though we were educated over and over what it would do by Home Depot associates. We are heartbroken. Maytag is going to lose their former reputation on these washers a dryers :( There is simply not enough water to clean or rinse things!
I always purchased Maytag products but no more. After 16 months of ownership of the MDB7749SAM1. For the last three weeks I have been washing my dishes by hand. This unit has so many defects that it should be recalled. Sick of buying parts!!!



