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Maytag Dishwasher Model MDB7959SKZ
24 Inch Stainless Steel Built-In Fully Integrated Dishwasher
Maytag 24 Inch Built-In Dishwasher with 5 Wash Cycles, 14 Place Settings, Quick Wash, Energy Star Certified, Stainless Steel Tub, PowerBlast Cycle, Low dBA in Stainless Steel
Manufacturer: Maytag
MODEL: MDB7959SKZ
MSRP: $794.00 USD
Maytag Dishwasher Model MDB7959SKZ Error Codes
CODE: 0
PROBLEM: If only this symbol is displayed, the controller did not detect any errors.
FIX: None required, all is working property.
CODE: F0
PROBLEM: Control Board Error
FIX: Control board door circuit does not appear to be operating properly, check control board.
CODE: F1
PROBLEM: Motor Fault - motor current not changing
FIX: Check wiring to motor from control board. Check for bad motor.
CODE: F2
PROBLEM: Heater Fault - heater current not changing
FIX: Check wiring to heater from control board. Check for bad heater, open high limit thermostat
CODE: F3
PROBLEM: High Current Error
FIX: This error is probably caused by the heater or motor being energized when they should not be. This could be due to faulty wiring (shorts) or a welded relay. This error could also be caused by line current surges seen by the current sensor.
CODE: F4
PROBLEM: Detergent Fault - no conductivity change
FIX: Check that consumer is using detergent in the main cup. Check the detergent cup wax motor and the wiring to and from the wax motor.
CODE: F5
PROBLEM: Rinse Aid Fault
FIX: Check connector from control board to rinse dispenser. Check for bad rinse aid dispenser.
CODE: F7
PROBLEM: Turbidity Senior Fault
FIX: A bad turbidity sensor reading has occurred. Check connections to Wash Process Sensor from control board. Also check for properly operating Wash Process Sensor. Finally check control board.
CODE: F8
PROBLEM: Wash Ann Fault
FIX: A bad washer arm reading has occurred. Check connections to Wash Process Sensor from control board. Check pump for the correct back wash arms and alignment of sensor. Check for properly operating wash process sensor. Finally check control board.
CODE: F9
PROBLEM: Thermistor Fault
FIX: A bad temperature sensor reading has occurred. Check connections to Wash Process Sensor from control board. Also check for properly operating Wash Process Sensor. Finally check control board.
CODE: 1F0
PROBLEM: Washer Arm Senior Error
FIX: Check magnet In back rinse arms in pump. Check for operational sensor cluster. Check user loading pattern.
CODE: 1F1
PROBLEM: Conductivity Fault
FIX: A bad conductivity sensor reading has occurred. Check connections to Wash Process Sensor from control board. Also check for properly operating Wash Process Sensor. Finally check control board.
CODE: 1F2
PROBLEM: High Limit Thermostat
FIX: Check the high limit thermostat for operation.
CODE: 1F3
PROBLEM: Communication Problem
FIX: A bad communication to the sensor has occurred. Check connections to Wash Process Sensor from control board. Also check for properly operating Wash Process Sensor. Finally check control board.
CODE: 1F4
PROBLEM: Cold Water Problem
FIX: Check with the consumer to make sure the inlet water temperature Is near 120* F. If necessary suggest that the kitchen faucet be started before the cycle is to get hotter water to the dishwasher from the start
CODE: 1F5
PROBLEM: Current Sensor Bad
FIX: A bad current sensor on the control board has been detected. Check to make sure connections to board are correct and the black power line Is properly connected to the VS' spade terminal on the board.
Related Error Code Pages:
Maytag Refrigerator Error Codes, Maytag Range Error Codes, Maytag Washer Error Codes, Maytag Dryer Error Codes, Maytag Microwave Error Codes, Maytag Dishwasher Error Codes,
Related Troubleshooting Pages:
Maytag Refrigerator Troubleshooting, Maytag Range Troubleshooting, Maytag Washer Troubleshooting, Maytag Dryer Troubleshooting, Maytag Microwave Troubleshooting, Maytag Dishwasher Troubleshooting,
Related Repair Pages:
Maytag Refrigerator Repairs, Maytag Range Repairs, Maytag Washer Repairs, Maytag Dryer Repairs, Maytag Microwave Repairs, Maytag Dishwasher Repairs,
Related Parts Pages:
Maytag Refrigerator Parts, Maytag Range Parts, Maytag Washer Parts, Maytag Dryer Parts, Maytag Microwave Parts, Maytag Dishwasher Parts,
Maytag Dishwasher Model MDB7959SKZ
Before today I was happy with my washer. Well yesterday I heard this loud noise. It turns out to be the gear case on my washer. To my surprise the repairman told me that it would cost between $450 and $500 to replace. I called Maytag to check on the 10 years warranty and was told that it would cover the basket and the motor but not the gear case. That is very stupid because without the gear case the washer will not work. This gear case help the sensor work, the basket work. DO NOT BUY ANY A MAYTAG PRODUCT. They do not stand by their product. I have had my washer for 2 years and 10 months. Before this the last washer I purchase was a Lady Kenmore through Sears. I had that washer and dryer for 25 years.
Bravos gas dryer - three issues in three years. Same issue twice, clothes are not drying. Now I have company coming and have to deal with his issue. The blower motor went. So, I have paid for a new dryer in repairs already. The washer is making such a loud noise when it goes into spin cycle that you have to turn the volume up to the highest level on the TV and it is still tough to hear. It’s unbelievably in the horrible quality. Make the product and parts in the USA and stop buying junk from China and Mexico. This is good American money that is flushed down the toilet with Maytag as well as your reputation. Fix your quality control and do the right thing!
I bought a Maytag washer and dryer 3 months ago. The Bravo XL is simply a piece of crap. No agitation and clothes come out as dirty as they went in. It also leaves soap stains on all the clothes by since it doesnt agitate enough. Nothing is wrong with the unit, just a horrible engineering piece of crap. Ive been in manufacturing for 30 years and cant even imagine how a company like this can design, test and still sell such a piece of crap. You put a shirt on the top of the load when starting and its still there at the end of all the cycles. Just absolutely horrible. Do NOT purchase any washer without the old time center agitator post. Horrible....
Maytag, you left me disillusioned and disappointed. I used to believe you, trust you. How am I going to feed my kids without a fridge? I bought our side-by-side French door refrigerator a few years ago and even bought the extended warranty (which no longer is in effect, unfortunately). Yesterday, the refrigerator failed, We called a small local repair person who could be at my home in a couple of hours. He listened and said my compressor was out, a leak was probably in there too, and that it would cost about 900 dollars or more to repair. When I called Maytag to see what they thought, they said that because I called a non-Maytag assigned repair person (even though this small-business repair guy didnt even take apart the refrigerator), I could no longer get their repair plus one year warranty offer which runs 400 dollars. But there is nothing I see on their warranty page that says this. Here I was trying to help our local economy by calling a small mom-and-pop repair person who is known in our town and has a good reputation, but I guess that by doing that minor well-intentioned act, it goes against Maytag corporate policy. Wow, how foolish do I feel now? I feel ashamed to admit this, but I actually started crying when I was on the phone with their customer help rep and asked, Isnt there something that can be done? I was thinking to myself that two months after Christmas with three kids is a tough time to replace a 1300-dollar refrigerator. I offered to pay the 400 dollars to get the refrigerator fixed by a sanctioned Maytag official with their warranty, but that I didnt know that I wasnt supposed to call anyone else besides Maytag if my appliances broke down. I would have never called our small local guy if I had known that Maytag corporate had such a policy. She said that no, there was nothing that she could do, and that is what happens to customers who call a non-Maytag assigned repair person. I guess when this happens to your fridge, you ask your neighbors if they can keep some milk, lunch meat and cheese for you, at least until you can save up for another fridge. Thank goodness that dried pasta and Ragu sauce dont have to be refrigerated. There are also cans of peas and corn and dry cereal, so it should be okay.I cant express how absolutely disappointed I am with myself and with my purchase, and how this has soured me on everything Maytag. I feel like an idiot. Can you believe that I had actually scrimped and saved up for months to buy this Maytag refrigerator and the extended warranty (hah, just to be safe)? I had bought it because I thought Maytag was a reputable company and because it was supposed to help the environment with its energy saving technology. But dont you think that a $1300 refrigerator should last more than 7 years (Believe it or not, this newer Maytag fridge was replacing a 20-year-old fridge that I gave to my cousins and which is still running to this day!)? And to add insult to injury, I already had a major repair done 4 years ago on this same French door Maytag fridge when it was only 3 years old. Maytag should offer to come out and fix their mess, but all I received when I called Robin, the supervisor, at their Tennessee call center was a, Sorry, there is nothing that I can do and there is no one else that you can speak to, and Nope, there is no one at corporate that you can call for help either and I have no advice to offer you. I can give you a mailing address though, if you like. I think I did hear pity in her voice, so that was some comfort. Pity from a call center supervisor, think about that! How awful it must be for her if that is all that she can offer to the desperate people who look to her for guidance! I actually felt sorry for her after I hung up the phone. It must be terrible to know that the company that you work for is probably mistreating its customers and all that you can offer is an Im sorry. I wonder how often someone says a rosary for her and her workers taking on those endless calls for help. How often does she cry herself to sleep after a day of that?I really dont like complaining online and I rarely do it, but this experience was just so awful and hopeless that I feel I had to say something to save other people pain and money. I hope that everyone learns from my miserable Maytag mistakes and please pass on my experiences to all of your friends and family. Those big tax refund checks will be coming soon, and I know that a lot of people upgrade their appliances with that money. Please, please think twice before you buy anything Maytag. I would feel better if I knew that people could learn from my stupidity. Remarkably, I was once gullible enough to trust and believe in American-made Maytag - goodness, was I wrong to do that. I am considering Facebooking my friends and family to let them know what happened and save them the heartache too. I hope that everyone who reads this can learn from my own mistakes and misguided trust in a company. In a world where so many companies throw away or roll over on their loyal customers, all I can say is something that I learned from a wise high school English teacher - Et tu, Maytag? .
I bought my Maytag stand alone dishwasher model # MDC4650AWB in August of 2009. I have used it once or twice a week since then. About 2.5 years ago the control panel crapped out. I forked over the $$$ to have the part replaced and installed. Now, 2 years later the panel is once again slowly dying. I just got off the phone with the Maytag people and they refuse fix it and take responsibility for the product failure. The machine has worked adequately for me aside from the control panel issues. The control panel was built to break. Shame on Maytag! Lets go forward with the class action lawsuit!!!
Keep having the problem, the display panel tells me to close the door when the door is closed. I had a repairman repair it. 2 months later it started happening again. Im buy another microwave. It doesnt make sense to have it fixed again.
Bought a new maytag gas range march 2013 model #mgr8674ab. The oven would not light at all. Would just click. Still under warranty. Called the service. They came and had to replace the controls in back. 2 months later the same thing, only this time it comes on and goes right back off. Then a week ago got it to light, used the oven and tried to turn it off and it would go off but immediately light up again. Scary to say the least. Another call to service. They are coming tomorrow. This is November 12 2013. I would not buy another maytag gas stove. There is something terribly wrong with this model.
MY 8 year old LG front load washing machine died late in 2019. I bought a new front loading MAYTAG machine from a local big box store. It was delivered and set up for me. I had always thought Maytag was a well made product. I wanted to stay with the LG machine, however NO local Repair Service Companies would service it! I was told LG and Samsung were substandard products. (My 9 year old LG clothes dryer is still in good condition).I am truly sorry to say the MAYTAG washer is dreadful. The door locks and cannot be opened the very second you touch the start button. There are fewer wash cycles to chose from. You can never tell if the clothes will spin or be soaked. The door needs to be left ajar and the interior wiped down at end of wash cycle. Etc.. I was ready to call the Store to return the machine - I should have - but I like store. The Maytag price was almost $900. I am very dissatisfied.
I purchased this washer in April 2017 from H/D. The machine started making funny grinding noise over this weekend. Had a tech come to house to repair. Tech said the insides are stripped, 300 plus in parts to repair and would be weeks to get parts. I called Maytag and they offered to send their own tech to see which parts and if any of them would be under warranty at a price of 109. I explained that I had an expectation that a washer would last longer than 31 months and spending another 109 dollars would be bad money after good with the 80 dollars for my tech. Maytag said take it or leave it. I am going to Lowes for a GE machine. DO NOT BUY THIS. IT WONT LAST. I will admit, Tina from Tennesse, the Maytag customer complaint person was nice and professional but not actually empowered to do anything to help. I will recommend to my 5 kids never buy Maytag.
Had a Maytag Dishwasher that was recalled in 2007 model # DWU9962AAE. I was sent a notice of recall and when I contacted the Maytag staff in the Recall department said that they were sending out a replacement as the unit. Mine was being recalled due to defects in the heater element, which could cause electrical failure and fire. I was pleased they were offering to replace the unit, and within a week or so, a new unit was delivered. This is where the troubles began... the delivery/install person from a local retailer, complained the entire time about having to do this job, was ill-equipped to perform the install, twice he thought he would have to stop as he did not have the correct tools he shared with me. I felt this was odd, if this is the job he did all the time? I asked for a bill of sale or something that would show that this unit had a warranty, and date of install. I was told that in these cases, the local retailer that is contracted to install takes care of all that. I did get the Dishwasher use and care guide, and it seemed like new unit. I had never had a recalled unit of a major appliance. Also since Maytag had my address, phone and email information as they set the install up. I believed the installer. Fast forward to about 2009 and the control panel on the door starts to lose cycles. I decided that since it was just me using the unit and the cycles I used most worked I would not bother with the repair.Fast forward to late October of this year 2015. The dishwasher Maytag model # MDB9601AWW finally does not turn on any longer... I call Sears to have an estimate for repair of the circuit board in the door. I give Sears the model and serial number... and schedule an appointment. The repairman gives me a cost of roughly $600 to replace the circuit board in the door! I tell him no thanks pay $ 59.00 and decide I will buy a new unit... I review many sources such as consumer reports, where it becomes evident that Maytag as a brand is not very reliable. At that point I decide to call Maytag and speak to them about my issues. Two dishwashers in very short order have issues. Also my new unit only had a one year warranty.So much to my surprise when I called Maytag I was informed they did not have any records of my contact information at my current address..? And worse there was a recall on my current dishwasher back in 2010! I was never informed of this, and had used a potentially hazardous appliance for 5 years with no knowledge of this! How could that be though since I was given my current unit by them in 2007. I was very unhappy at this point.... but my disappointment with Maytag was about to deepen.I was also not happy with Sears Home Repair.... They are informed about all product recalls, and had my model and serial number. When those were entered into their computers when I made the appointment and again when the repairman came out and captured that information on my dishwasher himself that should have alerted him to the recall. Not an opportunity to sell me a $ 600 repair that did not even address the defect for the which the recall was issued.So I am now routed to the Maytag recall department.... where all they offer me is a $ 150 coupon for an expensive Maytag dishwasher? So after explaining my situation... and asking the woman I was on the phone with If she would invest $400 or 500 more dollars in Maytag dishwashers, given my experience with 3 failures of their products in two separate units that were not that old? She said she understood. She arranged for her manager Carol to call me the next day at 9:00 am PST. The call never came, and two hours later when I called in they tried to tell me it would be another 24-48 hours before she could return my call? I was now very unhappy. I asked to speak with her supervisor Tim. He too was unavailable, finally after a very long time waiting on hold. I was connected with Amber. I explained again my issues and told Amber that I would like another Maytag Dishwasher to be offered to me..... as this was a very unique set of circumstances... She was willing to let me write letters like this and contact the Consumer Products Safety Commission and lodge a complaint. I am waiting to be contacted by the manager that handles recalls from Maytag. She alleged that they CPSC does not allow the Mfg to assign specific compensation to individuals. That is true....when they are only subject to one failure as part of the recall.... according to the woman I spoke with at the CPSC. However I had not only that complaint; but the circuit board issue and as goodwill gesture to any consumer they (CPSC) have no jurisdiction.... and Maytag could do as they wish. However I doubt anyone but Amber a low level manager, who took it upon herself to make this decision on her own, without even punting to her boss Tim when I shared my story. I just this last weekend bought a new Bosch dishwasher.... and would caution anyone who was considering the purchase of any Maytag appliance of any kind to use my experience as a cautionary tale.
Bought the pair of Maytags on sale at Lowes 6 years ago. They are commercial grade and wash everything. Have had no issues - works every time. It took a while to get used to not have an agitator but now it seems natural. Would buy again.
I bought this machine about a yr ago. My clothes come out so dirty white spots all over my clothes. Now my bills are higher. Because I cannot afford another washing machine I have to bring them to the laundromat. I saved my money a long time to buy a washer and now I am without one and still paying for this piece of tin that does not work... If I ever get a chance to buy another one it will not be a Maytag. Trust me never never never again!!!!!!!!
I have a Maytag refrigerator, Model #MBR 2256KES6, that is only 18 months old. It has totally stopped working. First, there was a large puddle of water on the kitchen floor and then a loud clicking noise in the middle of the night. It does not cool the fridge or the freezer. I cannot believe that a $1300 product is done working at 18 months. I cannot afford a new refrigerator. They should be arrested for selling such junk to the public.
I bought a brand new refrigerator and about four months into using it, the freezer door began to become loose and opened by itself automatically. It also started to leak so I called the company continuously looking for a solution. However, they never resolved my problem. The company sent a technician. However he was unable to fix the problem. The technician said it was fine and did absolutely nothing. And now I am still waiting, but now your company says my warranty is up EVEN THOUGH I called much earlier and your company did NOTHING to help me. I need someone who can handle my problem. Ive been using your products for many years, and have always been satisfied by it. But this refrigerator has changed my perspective. I hope you give this a peace of mind and treat your other customers better.
Its a water saver model, so to really rinse the clothes of soap from the wash cycle you have to give it an extra rinse, which the machine has made available. So I do not know how much water it really saves.
This will be the third repair of this refrigerator in one year, the same issue of the refrigerator warming up. Water all over the floor due to ice thaw. Also food spoilage. I want another refrigerator at this point. The Maytag repairman is definitely not lonely. He has more business than he can handle with this defective refrigerator. Terrible. Do Not Buy!!
Bought a Maytag bottom door refrigerator/freezer about 3 years ago and within 6 months had the bottom drawer ice freeze issue that is so common all over the internet. Today is the THIRD ** time Ive had to take this piece of crap product apart and clear the ice. For all of you who have contacted Maytag in the past... Ill bet you got the same response I did when the fridge was new. They claim there are NO KNOWN ISSUES. They actually told me they had NO RECORD of previous complaints with this issue. MAYTAG SUCKS! I wouldnt take a free appliance from them. Worst customer service possible and they take no responsibility for their ** design and problems. There should be a class action suit for this issue. IF ANYONE IS EVEN CONSIDERING A MAYTAG APPLIANCE... Do yourself a favor and think twice.
Almost two years after purchasing the Maytag Bravo XL, I am fed up. I have the exact same problems as everyone else in these reviews. Soap scum left on dark clothes since day 1. I thought maybe I was doing something wrong. I have read and re-read the manual especially the troubleshooting guide and still have the same thing happen. Its very frustrating. I constantly have to re-rinse clothes because of soap, lint, dirt, etc left on clothes. I wouldnt give away this washer to anyone, I would rather burn it. I am currently looking for a new washer, the last one I had for 11 years was a front loading Whirlpool. I should have stuck with a Whirlpool, I still have the matching dryer no problems at all.
I bought a Maytag Centennial HD washer and dryer. I have had no issues with the dryer but the washer is absolutely junk. I’ve had it 5 months and this is the second time it’s stopped spinning and I’m dipping my wet clothes out. Not only does it cost hundreds to fix it, it doesn’t wash well AT ALL. Your clothes still come out with deodorant stains and spots. It’s a complete waste of money and time. Run as fast and as far away from this worthless machine as possible.
I am sorry I purchased this machine. It was meant to replace a 17-year-old Maytag dishwasher that was not repairable. I figured they were good machines. Wrong. Perhaps I have a lemon, I do not know. I bought the machine on the 23rd of November and it was installed on the 29th of November. Here it is December 12th and I am sick to my stomach. I have already had to contact Maytag customer support and have a repairman coming. This machine does not clean worth a damn! My glasses look worse coming out of the machine than when they went in. I have run two loads with the machine so far. The auto-sense cycle is a joke. It took over four hours to complete and things did not come out clean. Last night I tried the normal cycle. It came up with a run time of 2:36. The first rinse was cold water. The detergent cup was open and empty at 20 minutes in. So what does the machine do for the next two hours??? When the cycle was finished I looked at the glasses and they were spotted and streaked with remnants of fingerprints and lips. So I ran it again trying the quick cycle. Not one bit of difference, still nasty looking glasses. If this machine cannot get the upper rack clean, how can I be sure the lower rack is getting sufficient cleaning? One would think that for $600 it could at least do the job it was meant to do.
Shortly after having this appliance custom wired and installed into the kitchen cabinets above our gas range, we found that the microwave no longer worked. The window where the digital clock shows the time instead Showed SE. I hit the clear button and the microwave once again worked. This happened again on many occasions and the clear button corrected this malfunction. Now this has happened once again but nothing Ive attempted clears the System Error or reboots the microwaves brain. Ive contacted many appliance repairmen but as soon as I mention Maytag they inform me not to repair the microwave as it costs more to repair than to replace. Ive attempted to purchase a new circuit board and repair it myself but no one has the part available. This appliance was purchased in April, 2009. Can anyone recommend a Microwave Brand as a replacement for this disappointment?
The machine has left pin-sized holes in finer clothing since we first used it. I had purchased the extended warranty so they were called out to repair the issue four times during the warranty. They replaced the drum, but I still get holes. I think it is because there isnt enough water to rotate the clothing and it rubs repeatedly against the same spot on the other clothing. I have a see-through lid and you can see that the clothing just moves very slightly in the same position. I separate all clothing that has a zipper or any trim that may rub against the finer fabrics, but I am still getting pin-sized holes. We requested compensation or a new machine. They extended the warranty. We have replaced enough clothing that we are now buying a new machine. It will NOT be a Maytag.
We purchased a Maytag Bravos Washer and companion dryer in March 2018. I like to wash our king size bedding often and liked that this model had no agitator and could accompany the large loads. I am using the extra rinse constantly since I dont trust the amount of water (not) used. The dryer however, is worthless! No matter the garment or setting, everything comes out in a ball. Tshirts are twisted and wrinkled and half wet. I end up rewashing almost everything then being a guardian for the dryer---checking and rechecking every load. Maytag says sorry, its out of warranty. I absolutely hate these appliances!
This machine doesnt wash your clothes. It leaves them dry & the agitator sucks too. I am so annoyed. I just bought them & had them delivered 7/27/15. It has only been a few days & NOT satisfied. Overpriced over $800 for it & its crap! Same with the Bravo dryer, it takes forever to dry. I wish I still had my old washer & dryer (had them for 7 years, NO problems). Very unsatisfied. DONT buy these, they are total CRAP!
I live in Southern Indiana and bought my appliance from Charlie Wilsons for 25 years. 3 years ago my Whirlpool washer quit filling up to full level. I decided to move it over and use for my car and pet towels. When I bought my hose in March 1999 every appliance was Whirlpool washer, dryer, refrigerator, stove, dishwasher. GE is made in Louisville, KY but I dislike the union.Anyway I bought a Maytag model MVWC415EW1 June 2017. Recently it started making a grinding noise when going in spin cycle, wadding cloths up and leaking black water on basement floor. Called repair shop out. I just do not have the time to repair stuff anymore. They came out $80.00 service call and tell me at least $300.00 to repair. Wait a minute. $500.00 to buy a new one over $300.00 to repair. Guess what I did? I called Maytag and complained. CASE NUMBER **. They reviewed and denied. Not a problem. I said, I guess you do not need me as a customer anymore.I have twenty year old Whirlpool washer and dryer still running, I have replaced my refrigerator (Old one in garage still running a colder than new fridge and day of the week). Bought Amana=Whirlpool and it has quit and replaced with a Whirlpool July 2019. Nothing is built like it used to be BUT we still pay as much if not more. Off I go to Charlie Wilsons to buy a $1000.00 Speed Queen washer with 7 years parts and labor warranty. Had to order it but old washer still running just not going to full mark.
I am absolutely disgusted with this Maytag Bravos XL washer. Have owned it 6 months and cant wait to get rid of it. We live on a farm and have cattle. If jeans go in the machine with mud on them, they will come out with mud on them. I have tried soak, deep water wash, power wash. Nothing works. I might as well put a wash tub in my back yard and wash by hand. Anything black must be washed by itself as it will come out covered in lint. How did this machine ever go on the market? Expensive mistake. Please do not buy this machine.
We lost our home in a tornado in 2005 and had to buy all new appliances. So, I bought a Maytag Neptune front load washer and dryer. It was my 1st ever. I will never buy another Maytag appliance again. Just at the end of the 5th year going into the 6th year, the bearings started to go. So, I checked with the place where we bought it and was told how expensive it would be to fix. It was anywhere between $500.00 and $700.00. Well, thats crazy. I therefore e-mailed Maytag numerous times and was thanked for my complaint. But they offered no help with this matter. If they dont back their stuff at all, why would I want to buy their stuff? They could have at least offered to help with it. There are only 2 people living in this house and there is no excuse why that washer should start failing already. If I thought it was worth it, I would load it up and drop it off at a Maytag store and leave it there. It still runs. But it makes an awful noise and we are just waiting for it to crap out. I am going to try to sell it for as much as I can get out of it, hopefully before it completely stops. Maybe some fix-it guy would want it. Well tell him whats wrong and they can fix it and sell it to some other poor person. I lost my job in January. Therefore, I cant afford that much to fix it. So, I will now have to try to find something used, because Maytag does not back their stuff. I would rate this machine lower if I could, but that wasnt an option.
Bought a maytag dishwasher 04/12/2013...have been thru 2 control panels...Now installing a third...washer works great except for that!!! Model mdb8949sbb0.
I have a Maytag Precision double oven 850 series. The upper oven handle does not fit snugly and has been broken 4 times. I have had to order 4 new handles because the hardware does not seem to secure the handle to the oven door. There are no problems with the lower oven door.
Maytag, you are still trading on your good name but that will not last! I owned a Maytag, agitator style, for 20 years and it was still running just fine when we built a new house. I thought it would be wise to buy new appliances for my new laundry room so I chose the beautiful and expensive Maytag Bravos XL. I regret that decision. The washer lasted 4 years and began to have problems draining last week. The liquid that stayed in the washtub until the repairman could get here was so foul smelling! He came back today to replace the drain pump and now the washer is showing that the interface and CCU are not communicating. So now we are ordering another CCU and I hope this fixes the problem. I agree with all of you who say you will NEVER buy another Maytag again. Maytag, are you listening?
I share the complaints of others about the Maytag Bravos washer (model MVWB300WQO), which I purchased in October of 2009.Besides being overpriced, its a washer that doesnt soak clothes, develops a bad odor, has silly things like unnecessary lights and music, and you cant add an item once the wash cycle has begun without the cycle starting over from the beginning. It also leaves washed items in twisted wads and the lid locks so you cant see whats going on inside. In addition, it damages items. Ill have to replace a full-sized blanket that it recently destroyed and now I cant trust that itll wash things safely, which is a problem. The person I spoke with at the companys customer service department simply said that I shouldve used the bulky item option instead of the regular cycle. I explained that Id used the bulky item cycle before and the same thing happened. The washer leaves larger items stretched very tightly across the tub and I suspect that is how my lightweight cotton blanket was destroyed. She offered to schedule someone to service the washer. But its not broken, its a poor design, so sending someone here would be a waste of time.
Bought the Bravos machines in 2008. Nothing but trouble. First they both had to have their timers replaced because they took two hours to wash/dry a load. Then the washer began to leak. I need to keep a towel under it and swap it out with another one as it gets wet. Had warranty folks come out to repair it. Took three tries and two guys working together to figure out what was wrong. Within a year it was leaking again - back to the towels! The dryer always takes at least two cycles to get anything dry. No more Maytag for me!
New Maytag double oven installed by contractor in my house 18 months ago. I have had a few problems with it. The problem I am having today, the panel says error detected, remove from power source. I have had this problem a couple of times. I also have had the problem where the panel will not recognize anything I put in. I have to pull stove out of the small slot it is in, unplug and then push back. Not easy. I was the one that told contractor which Maytag range I wanted because I felt it was a good product. Problems from day one. This double oven/with range cost a pretty penny and I really cant afford a new one.
148013 Stan & Pauls Dartmouth MA - 3 yrs ago we remodeled the kitchen... I went with Maytag appliances because I was always told they were good. I should have stayed with GE. Dishwasher touch pad is gone again... 2nd time in 3 yrs. Last one cost us 265.00. We are senior and thought these appliances would outlast us. We only use it about twice a week. Our freezer door tracks and door needed to be replace 6 mo after purchase. WE lost all the food that had defrosted. Our oven coil burned out already also... that was expensive to replace. Only thing that we have not had to repair (knocking on wood) is the microwave. STAY AWAY FROM MAYTAG, FOLKS!!
Purchased a Maytag washer and dryer 6 years ago and everything was fine until 3 weeks ago when the washer stopped spinning. We knew we were out of the 1 year warranty and contacted a repair service, who told us the bearing was no good. Contacted Maytag who offered in goodwill to pay for the parts and we would pay for the labor. A different repair person came in and told us the washer has no bearings but a transmission, which went bad. They ordered the transmission and today the repair person was in to install it. He installed the transmission, but while trying to take out the old one he dented the drum. According to my husband the repair person banged so hard that it sounded as if something could have been damaged, sure enough it was the drum. Contacted Maytag to see if anything can be done as now we still have no washer, and the repair person was their selection not ours. All we got from Maytag was they are not responsible and there is not much more they can do. I cannot believe the last Maytag product we had lasted over 20 years and this one is less than 6 years with problems. Will not purchase another of their products again.
I agree with everyone one else and their experience with these washers. I took advantage of a credit for those replacing old washers with new HE washers. IF I COULD ONLY GET MY OLD WASHER BACK!!! Its only 2 years old and it sounds like - what others have said, like a B52 taking off (during the spin cycle). I dont have rust spots inside of the machine or out so Im not sure what the issue is but I really dont want to invest in a couple hundred of dollars to this thing. It stinks, doesnt clean well and now this! VERY disappointed...VERY. As a single mom, the thought of finding money to replace something that is new just disgusts me! Nothing like the old washers that last for 18+ years. Nice Maytag I will never purchase another product of yours and will spread the word!
I bought a Bravo XL Washer 3 yrs ago for $900 to $1000. The washer started beeping and not starting to eventually not turning on. I called customer service as I was told my washer was still under warranty. They scheduled a service man to come out with a $95 charge to come out. He came and it is the user interface. Apparently, this is a huge issue with this type of washer. He told me it would be cheaper to get a new washer than to have this one fixed. I called Whirlpool/Maytag after the fact and was told the part is $422.49 to fix the washer. I explained that I was told it was still under warranty and they denied this is the case. My previous washer I had for 18 years and not problems until the end. Having a washer for 3 years and being told to purchase another one because it would be too expensive to fix the current one is very disheartening! I do not recommend this product to anyone, nor do I recommend the company as they do not try to make things right or offer any assistance in any way! Buyer Beware.
Purchased 6 11 21 from Menards. $1100.00. With extended warranty $134.99. Lid lock inoperative on 9 11 21. Called Menards, past 30 days. They will not help. Called Maytag, took 2 weeks to get a diagnosis on issue, while technician was there week of 28th the motherboard fired. Another month, part came in October 23rd then wiring harness fired, and pump also. 1 week for parts, which were replaced, Technician came and was stumped as it still doesnt work. Diagnosis after this appointment for the pump replacement is clutch, rotor & stator are fried.Nov 18th, new rotor came in and Technician says although brand new in box, it is defective from factory. New one ordered. In meantime I have called maytag every week with no results, they tried to get me to accept 100.00 gift card, I laughed, as we are a family of 6 and generally have 6-8 loads a week. And have spent on average 70.00 a week for the last 14 weeks, we could have bought another washer by now. Last maytag lasted 16 years! This one 3 months...They finally decided to replace it, but we wont recieved it for another 4-5 weeks. So, 20 - 22 weeks of no brand new washer bought in good faith, brand rep, and paid for based on prior experience. So far, No customer service, No brand reputation, No product longevity. I will never buy another maytag, ever. If you only had negative stars to award this useless product. This is almost criminal, and is close to being fraudulent and willfully deceitful. It is false advertising and to date they have not really stood behind their product...
Purchased my Maytag Bravo MVWX500XWO 4 years ago. While still under warranty I had to call for service once. I felt based on the Maytag reputation I didnt need to extend the warranty. WRONG!! My Maytag first started with the loud and fast spinning. Like it was about to explode! Then my washer started leaking. I thought I was having plumbing problems, so I called a plumber... wasnt the plumbing. My washer wasnt draining out completely so I finally called an appliance repairmen who immediately knew what the problem was ($109.90) for a 15 minute review. The leak was from the bottom of the washer... the seal around the transmission cracked, broke or whatever causing water to drain out in my garage. Also the main control board wasnt working. Repairman said it would cost me $700 to repair!! Really?!! My machine was practically new! Without hesitation the repairman said for me to call the Whirlpool/Maytag 800 number and they would offer me another washer for 50% off at their online outlet. Repairman said this always happens... Why would I want another Maytag or Whirlpool!! Please do not buy the Maytag Bravo... Can you imagine if this happened with a car purchased... 4 years and then having to buy another car??!! Not reliable or worth your money!!
My washer has always had an odor, and I clean the gasket. It gets mold on the gasket and smells horrible! Now for my dryer, it has 3 baffles inside that helps turn and fluff the clothes, and 2 of mine have broke off. And that results in clothes that look like they have been in the dryer for weeks. And I take them out as soon as they are done drying.
I am also frustrated with Maytag for the same exact problem... The control panel and the dishwasher not working just after our year warranty went out. I purchased this product because we had a good experience with a Maytag Dishwasher lasting about 20 years, only to get fooled that the quality is not there any longer. This seems like BAD business on Maytag, Whirlpool, and Home Depot! How can we get an official complaint to someone who can fix this? Another example of big businesses that do not care to take care of customers! Why would a company like Home Depot continue to support this business!!
We replaced a 20 year old Kenmore washer with this Centennial washer (MVWC360AW), and after 2 years we are looking for another washer. The machine will not complete the wash cycle, and when we called for service, the factory authorized service tech couldnt figure out what was wrong with it. After 2 service visits in a months time, I tried contacting the company directly with my story to see if they would help resolve the issue. I sent them a letter by mail as well as on their contact us link on the company website. They have not responded to me in any form. We will never purchase another Maytag product, and will tell everyone we can how terrible this machine is and how the company apparently doesnt even care.
I bought a Maytag washer expecting To get the best and have already had Service on it three times and it still isn’t working. I have spent a fortune at the Laundromat when I have a 4 month old washing machine at home and not getting anywhere with getting anything back on this. I am very disappointed in this Washing Machine.
Maytag Dishwasher Model # MDB7809AWB2. Part = Console Keypad. We have lived in this home for approximately 4 1/2 years. We purchased a Maytag Dishwasher and had to replace the motherboard in it about 2 months after the warranty ran out. We paid 1/4 of the cost of the dishwasher to get it fixed and I am having the same problem again. I am very dissatisfied with the appliance and I will not pay another $200 to get it fixed. I will never buy another Maytag appliance. Dont buy Maytag!!!
Maytag Range Precision Touch Control 800 Electric Smoothtop - The racks in the oven fall down. I have replaced them with new ones but am having the same problem. I emailed my concerns to Maytag a few months ago but didnt get any response (so perhaps I didnt go to the right site). The oven was purchased in early 2008 and this is the only problem I have had with it. If I am extremely careful, I can bake cookies but if I try baking or roasting anything heavy, the racks fall. It is very frustrating but I was pleased, for lack of a better word, to see that someone else was having the same problem - at least I know it isnt just me. I will try contacting Maytag again.
I have a 4-year old Maytag refrigerator. The back of the top freezer compartment is frosted and frozen, and the bottom refrigerator is now too warm to put food into. I wonder if a lonely non-busy Maytag repairman can come and fix it? Oh wait! Thats the deceptive false advertising that I bought into when I wrongly assumed that these were great appliances. I cant afford to get this fixed and after what Ive read from other peoples experiences, it wouldnt matter anyway. It would just break again anyway. What a joke! Ill unplug it and try replugging it in after it thaws and maybe that will work.
We bought a Maytag refrigerator about 3 years and have had so much trouble. The freezer section which is on the bottom half leaks water periodically on the floor unless, we take the bottom rack out and pry the ice from the shelf about every week. It started doing this about 6 months ago and well need to get a repair man out here. The doors on the refrigerator are also a problem. They often dont close properly, so one is partially open, but unless you look directly at it, it isnt noticeable.
Maytag wont fix new washer. Service person came 3X, but it still wont go to rinse cycle. Last 2X Maytag said service scheduled, but no one showed. MT mgr said cant help & to just keep calling back.
We purchased a new Maytag washer and dryer from Home Depot; a couple months later the dryer started to rattle so we contacted Maytag and they sent a service tech out who stated this was normal as the dryer was settling and parts are not as tight as they are when new. This was a garbage response and he was asked to leave. I contact Maytag again, told them of the problem and the tech response and they offered to send another tech out except I would have to pay for the service call since they already sent someone out. I sent them an audio file of the rattle, no reply. Eventually Home Depot ended up replacing the dryer as Maytag refused to help me despite it being in the warranty period.
Purchased Maytag dishwasher model MDB7609AWW2 3 yrs ago. Started having problems with it not filling with water after first cycle. After examination determined that the control panel/handle on the top of the door had broken away from its attachment points/screws behind the pane. Every time the door was opened this would allow moisture and steam to infiltrate into the door interior. And guess what, it now needs a new electronic control panel. After seeing all the other reviews, it is safe to say this is not the Maytag of our parents or grandparents.
I purchased a Maytag dishwasher (model MDB7609AWW1) from Sears on 09/11/2009. Its control panel failed twice in 3 years. In 02/2011, after just 17 months, the dishwasher wouldnt work. Nothing happened when I pressed the start button. I paid $294.39 ($129 for a new control panel plus labor) to have it fixed. Now, 17 months after the control panel was replaced, it has again crapped out with the same problem. I see by all the complaints here that this is a common problem. I wish I had read all these complaints before I had the control panel replaced the first time. Maytag, shame on you! Never again! I called Maytag and Sears, and as you would expect, they said, Sorry, its past the warranty period. When I buy my next dishwasher, it will not be a Maytag and it will not be from Sears.
It is quiet and cleans well but thats where it ends. We have had it a little over a year now, after just a few months it started leaking, fixed under warranty. Now one of the upper rack tracks is broken, it was held together with three very flimsy welds, hopefully will be getting it fixed soon. We are going to wait and see what other kind of repair it will need, I think we would have been better off to just buy a cheap dishwasher!
Faulty Maytag Bravos electronic dryer model MEDB400VQ0 - I purchased a new Maytag Bravos washer and dryer in Feb 2011. About 3 weeks ago, I noticed the dryer not drying my clothes. They were hot, but not dry, leaving them hot and steamy. There was also wet lint that kept accumulating inside of the dryer. I took the back off of the dryer to see if there was an obvious problem and I found the blower belt and large bolt that holds one end of the belt to be off and laying on the bottom of the dryer. I have also looked online and did a search on this make and model and the issue I was having, it brought numerous people having the same problem on multiple internet forum sites. Apparently, there is also a service bulletin on this exact issue, but according to the Maytag customer service department, no recall. Therefore, I am out of luck as far as getting any kind of repair (unless I pay for it) because I am out of warranty by 3 weeks. I purchased the Maytag brand thinking this was going to be the best and will last me a very long time. Unfortunately, I was wrong. It only lasted me one year without breaking down and the customer service department is horrible. You can tell they definitely dont stand by their name, the Maytag name is a thing of the past. I will never recommend this brand to anyone else for purchase and I regret having swayed my mother to purchase the very same set I did. This has been an awful experience and I am wishing I had chosen a different brand. Maytag leaves me angry and very much dissatisfied.
I purchased the Maytag Bravos top load washer and the matching dryer at Home Depot back in 2009 after giving my son my very old Maytag washer and dryer that was running just fine. I liked the top load energy efficiency idea of the new Bravos and the large capacity of both the washer and dryer. Also, the Maytag name sold me, gave me confidence I was purchasing a quality product... WRONG. When it was delivered, there was damage to the dryer door, so a new one was ordered and mailed directly to me. Once it came in, I called to have someone come put it on. First issue, not a really big deal but disappointing.About one month into using the dryer, the top of it became so hot it could literally burn your hand. There was also an error message. I had purchased a one-year warranty, even though technically there is a manufacturers warranty on the product. A part had to be replaced in the panel. This happened twice. We then moved out of state for one year and the washer and dryer stayed in storage unused during that time.Fast forward to 2014 and the washer will not complete any cycle except the spin cycle. I keep getting an error message of OL which means overload. The machine is NOT overloaded. It literally takes me hours to get through one cycle of washing clothes. And they dont even come out clean. I called Maytag repair and they offered me a one-year warranty for $363.75 since the washer is having issues. They explained to me if its the control panel the cost alone for that is $383.00 not including labor. Also, the dryer take forever to dry. I have to run each load through a cycle twice to dry everything. So much for the energy efficiency of these machines. At this point, I am considering just buying another washer, something cheaper without all the fancy bells and whistles. I am terribly disappointed in Maytag.
I purchased my microwave in 2012 and have had to have numerous repairs, mostly with the open/close door switch error. It is now 2018 and I see that the same problem is still occurring! Maytag obviously hasn’t read or doesn’t care that this problem has existed for years and they choose to do nothing about it. This past week when I had the microwave running, the beep went off indicating the popcorn was done but when I opened the door the microwave was STILL running! I thought it was a fluke but it happened again. Tonight the open/close door error once again appeared on the display. Having already had this repaired to the tune of over $150, not to mention the danger of a microwave running when the door is open, I called a mayday on the Maytag! I decided enough is enough and went out and purchased a new microwave... Obviously NOT a Maytag. The dangerous inoperable Maytag microwave is in the garage waiting for trash pickup.
We just purchased a house with new appliances. They are Maytag. When I use my stove the oven heats. I have no idea why. I wondered if anyone else has had this problem. When I turn it off it turned off but it turns back on when the oven is on.
I purchased my Maytag Neptune pair on Jan. 24, 2005. I was unaware of the problems and lawsuit related to these items. Luckily, I didnt have any problems with them until May of this year. At that time, I spent $337.00 for a new control panel for the dryer. (Just because I didnt want to split up my set.) I expected them to last me for the rest of my life. Of course, the washer had started to do something even the repair man had never heard of before, right about the same time. I told him that the tub would fill up with gallons of water, and surprise me when I opened the door on various occasions, flooding my laundry room and the basement downstairs. Mind you, this would occur even with the water supply cut off to the machine, no hot or cold running to it.He performed a diagnostic test on it and said everything showed up fine. Of course, it didnt overflow while he was here. He is the one who told me about all the trouble and the lawsuits. I had wondered why I didnt see them for sale anymore. I have been keeping the water turned off except when I need to use it after all this time. It still happens! The repairman thought I was senile or something. I dont have a mold problem, no trouble with the door lock (yet), and out of all the comments and complaints Ive read online today, only this site had one with a problem of it flooding the house. My husband and I are on a fixed income, and here is this unit (that I thought would be my last) rotting out my floor and wall in the laundry room, and flooding my basement. Not to mention it rusting out the inside of the washer and its pedestal. I would like to hear from anyone else who had this water problem, and what it took to fix it.
My Maytag Dishwashers (MDB7749AWW1) control panel failed for the 2nd time. I replaced it several years ago, but this time the part cost was almost double. So instead of a recall they jack up the price to capitalize their mistake. The ribbon cable gets rusted at the bend from the steam over time. No Whirlpool or Maytag or any other products they market.
I purchased a Maytag Bravos XL at the end of June 2013 because my washer of 14 years finally quit. On the 2nd load of laundry I ran, the machine began making a terrible grinding noise. It sounds as if I am washing a load of rocks while its on the wash cycle. I immediately called the local store I purchased it from and they sent a technician out to look at the machine. He couldnt figure out why it was making this noise, so he called Maytags techs for assistance. They had him run a battery of tests and they finally determined they needed to replace the motor. Are you kidding me? On a brand new machine?! Now Im thinking I have a lemon for sure. They replaced the motor and the machine continues to make the same noise. Ive called Maytags Customer Service to let them know about the garbage theyre producing and all I got was attitude. The warranty only covers parts and does not replace machines, so Im stuck in the song and dance of lets try to figure this out and see how they can make this piece of junk work. I then asked to speak to a manager. She offered me a 6 month extended warranty for free. I guess thats a big sign that Im going to need it since what they are producing is garbage. Whatever happened to customer satisfaction? Its now just the too bad attitude. Now, I feel like Im being held hostage by my machine because I have to take time off of work for appointments with service technicians. Wheres Maytags compensation for my time and the hassle of having to deal with this? I paid $1000 for something and I guess its too much to ask for it to actually work. I am all for buying American (the machine had a sticker, proudly made in Ohio) but if this is the quality of work that they are producing they should be embarrassed to work for this company. I will never buy a Maytag again and am making it my mission to warn others of my expensive mistake!
We purchased a Maytag dishwasher & installed Aug 15 2012. After installation the control panel wasnt working & Lowes replaced the dishwasher with the same model. After the years warranty was up I started having trouble with the second dishwasher panel. I limped along with it for months until I could not get it to work at all. A repairman came and said that the touchpad & board was damaged. He said it wasnt hooked up properly. After an estimate of over three hundred dollars we decided to rid ourselves of it and purchased another, cheaper brand. Was out 79 dollars for the repair estimate & over 500.00 for the Maytag dishwasher. Plus a new one installed for 700.00. Had the use of this appliance less than two years.
I purchased a Bravo 300 MVWB400VQ in 2009. I knew in 6 months that I had made a huge mistake. The clothes began coming out soaking wet - the dark clothes have lint, pet hair, and rings on them. The large capacity drum is just that... a big drum. If I wash bedding in it, it becomes off balance and sounds like its fallen over. I have used only HE detergents, and I wash the washer (yes, wash the washer, does that tell you anything?) before the light comes on. Now the machine sounds like its full of loose parts or rocks in it when it begins to fill up. Its even worse when the water starts to pump out. Now that Ive read all the other complaints, I realize that Im doomed. All of these trusting people have been cheated out of nearly a thousand dollars for a piece of junk. What good is Consumer Affairs if there is nothing done when there are so many complaints? I will join any lawsuit against Maytag if ever there is one. This is another lemon that promised everything and delivered nothing.
This machine was purchased two years ago at the Home Depot. I wanted a top loader that was not digital and without a lot of choices. It has been nothing but a headache with every wash. I had a Maytag serviceman come out immediately and he said nothing was wrong. Every wash load I do, has problems. The dark loads are always full of white spots and the towels are torn up. Just bought some new towels and after the first wash, they were ruined. I will never ever buy a Maytag machine. These new He machines are ridiculous! I no longer have a receipt, but the complaint should help consumers in their decision to NOT buy a Maytag machine.
My oven looks like it has never been cleaned. The self clean Aqualift does not work to clean your oven. If I would have known that this feature did not work for self cleaning I would never have purchased this oven. My old cheaper oven at least came clean on the self clean cycle. Now it seems I am going to have to scrub my self cleaning oven. What a waste of money. Will never purchase another Maytag appliance.
In July 2006, we purchased a Neptune Washer. The only problem we had with it is it does NOT spin the water out of the clothes after the wash cycle. This has been going on for about 4 years. In February 2012, we had a service person to examine the washer. According to the service person, there is nothing wrong with the washer. He said to put in clothing of the same type: All towels, all jeans, all pillowcases, etc. This is not the real world. This cost me a service call with no solution. On June 10, I called Maytag on my issues. They have no recalls or issues with this washer. They recommended another service call which I refused. I even offered the washer free of charge to the person I was talking to, but did not get a response. Never again will I purchase a product from this company.
The dishwasher doesnt clean and the dishes and silverware come out greasy. What a piece of crap.
2 major repairs in 8 years, ridiculous! We purchased a washer and electric dryer pair in Feb. 2012, had a repair for the control board (CPU) 4+ years under extended warranty, had another in 2018 for the same thing. I was told power surges could cause it, however I have a WHOLE HOUSE SURGE SUPPRESSOR ON THE INCOMING 200 AMP SERVICE AND KNOW THATS NOT THE PROBLEM!!! Had the same CPU go out again in Nov. 2020 so, rather than pay $370 for the part plus labor, we bought a top loading GE with an extended warranty and factory 10 years on the motor. We will never buy another Maytag product again. We were told that we shouldnt expect to get more than 6-7 years from a washer now, ridiculous. Manufacturers are outsourcing electronic boards overseas to maximize profit and could care less about quality control!!! Junk!!!
The mid level dishwasher is excellent, easy to install. Very quiet. The dishwasher cleans well and does a great job. I wish the default would go to the last setting instead of auto. Highly recommend.
I bought a Maytag front loader washer and dryer, plus the pedestals for each. In last August of this year the washer just stopped in the middle of a wash cycle. I placed a call to the customer service. The tech diagnosed and placed an order for a part and set an appointment for two weeks later, with a time window 1 to 5 pm. The person called at 5:30 to tell me he had an job before he could get to me. I had taken the day off to wait for him. I called and they ended up rescheduling, for two more weeks.. Tech came ordered different parts, tech did not show up. Tech came out again ordered new parts. Next week he arrived wrong parts. Washer still not extracting. New tech, new parts, new appointment, this was what happened throughout September and October. Tech was not happy with his job, stated that to me, would not do anything but install part, even if it didnt work. He took parts with him. The washer still not extracting. Last Thursday he didnt even have all the parts, made the decision to replace machine without discussing it with me. Told me Sears would call me in 48 hours. Received call today Tuesday. Go to Sears to have it replaced. None of the machines they offered are compatible with mine. I will have to purchase the pedestal for the new machine, plus pay the overage to get the comparable machine. Service appointment people were horrible, cold and rude. Sear store at the mall where I purchased my washer said that it was not their problem. Once we sell it you are in their hands. Have had Maytag for over 30 years. Will never buy it again. Will never buy at Sears again. Too bad I have to replace my washer with something from Sears. Not enough space to write everything I have gone through, the lost workdays, the extra expense of having to go to the laundromat, the stress of dealing with incompetent people and techs.
I have a bottom freezer Maytag refrigerator that is about 4 years old. It started leaking and continued to get worse fast... It appears that the gasket around the freezer drawer does not seal about half way up. It causes a sheet of ice inside the freezer, so I am not sure if it leaks due to the ice defrosting. The refrigerator doors do not seem as if they shut tight either. After reading many of these comments about Maytag refrigerators, I am not sure at this point if it might be better to buy a new one rather than fix this one??? I looked for a recall and do not see one. Clearly this is a defective appliance.
Purchased the Neptune washer & dryer in 2002. Did not purchase any additional warranty. I have had Frigidaire, Kenmore and Speed Queen washers previously and used them until they quit. I have not had any problems with either the washer or dryer. No mold, no smell, nothing. I did laundry for 2 children and 2 adults, 6 to 8 loads per week with half being heavily soiled work clothes. I still wash 3-4 times a week. I was able to wash & dry king size blankets and comforters for the first time with this set. Washer and dryer are located on the main floor of house and are the quietest units I have ever owned. They may quit tomorrow, but they have done the job that they were designed to do. I am well satisfied with the quality and performance of both units and would not hesitate to purchase Maytag appliances again.
I purchased a Maytag double door refrigerator in 2012. So far the deli drawer has broken 3 times in the same way. There is a plastic peg attached to a side panel on the refrigerator. This pin breaks off after a few months of use. To repair it, you have to replace the entire side panel. The parts and labor costs are about $200 each time. It is obviously a design flaw that Maytag should fix. If you repair it every time it breaks, in about 8 years your repair costs are more than your original purchase price for the refrigerator. Dont buy Maytag products. They are inferior.
I will never buy another Maytag Product in my life again. The Bravo is the worst of the worst washing machines ever. They claim to save on water but the electric it uses is terrible. You have to be a magician to untangle the clothes. Anyone who had anything to do with the workings of this machine should be fired.
I bought a Maytag Top Loader March 2021, this washer machine is the worst ever. It doesnt clean your clothes, & your clothes stink horribly. BBB and an Attorney needs to compensate for our all buyers.
Maytag Bravos XL - I am having the same problem as everyone else with this washer. My clothes do not get clean and they smell. Maytag advertises tumbling, rubbing action to get clothes clean but my washer does neither. The clothes lay in the bottom of the tub and never move except when in the spin cycle. I am going to file a complaint with Maytag and if they do not refund my money am going to file a DTPA claim against them for false, misleading and deceptive advertisement. They will have to pay up to three (3) times the purchase price of the washer. Maybe everyone else should consider the same.
Maytag Bravos XL - I have always loved Maytag and never had any problems. In Feb we did some major remodeling with new flooring in our laundry room. Decided to buy a brand new washer and dryer even though our 10-year old Maytag washer and dryer worked perfectly fine. After looking at Home Depot and Lowes we first settled for a Samsung W & D but before it was delivered we shopped some more. After doing some inquiring we decided that we wanted to stick to a long trusted W & D line so we chose this washing mashing and matching dryer. From day one I decided I did not care for it. I found if I put too many clothes in that they did not come out clean. Any dark pants would come out with what looked to be soap or softener stains and would have to rewash 1 or 2 times. Now I can only put in about 4 pairs of pants to wash. I have been cleaning it once a month as the manual says to do but yesterday I noticed a terrible odor coming for the washer. I could smell it out in the hall. I did the cleaning again but still smell it. Now after searching the internet I find a video that shows the problem is mold under the drum. No amount of Affresh or bleach is going to clean something UNDER the drum. It is not my job to have to take this apart every few months and clean out mold and moldy water. Sounds like this problem has been going on for a few years and this should have been fixed long before this. I wish I had my old faithful washer and dryer back. Maybe I should have stuck to the Samsung washer and dryer.
I bought my Bravos x washer and dryer set three years ago. Ive never been happy with them. You have to put the washer setting on bulky to even wash a normal sized load and they still dont come clean. Only three years old and Ive had problem after problem with the washer. As Im typing this I have a full load of clothes in the washer that will not wash, its full of water and wont even drain and spin. PLUS the lid wont unlock. So aggravated.
Like in a previous posting I also have a Maytag dishwasher, model MDB7749. Just this weekend we had our third control panel go up in flames. Thankfully the breaker hit and it burned itself out quickly. We had previously had one go out where it would just restart in the middle or near the end of a cycle. One other time, we heard the popping and saw the small black smoke come out from under the panel covering. This last time we were in the other room and heard the popping, and then smelled the burning. Aside from the panel issues, this has been a decent dishwasher. But at this point with a third repair I could have bought a new one. This is the only appliance I havent bought the extended warranty on and I regret it. Hopefully Maytag will add this to their previous recall.
Went from an old simple Maytag to newer model, but still somewhat basic compared to others. However still getting used to the water saver feature in that getting in the right amount of detergent as not to have it set on my clothes and having to put through another rinse cycle and a more slimmer agitator. But do like the Maytag brand.
Oven racks falling down and theres appears to be no solution because the interior liner of the oven has warped. The 3rd party repair guys tell me the interior liner needs to be replaced, its not worth the repair cost, Im better off shopping for a new set. Its so unfortunately that this happened (we moved into this house with existing appliances that we cannot use...) and it seems to be a common problem, yet Maytag claims they have NOT received any complaints about this.
So sad, purchased brand new Maytag washer and dryer, Commercial technology (MVWB766FW) labels. Looked and appeared impressive. Machines cost almost $1,000 each. Had twenty year old machines that still worked, I didn’t want to face a unexpected breakdown and decided to replace. What a mistake. I’m 67 and all my life from grandma through my mother Maytag was the best, not anymore. Once my equipment was installed I washed a load checking frequently, noticed almost no water in the huge tub and my clothes being beat by the agitator but not enough water to move the clothes. I tried to change to high water setting but had to cancel this load to do so. Once on high water setting I started the load again, water still very low and agitator just rubbing the clothes directly next to it, no movement of the clothes at all. Ran completely through the wash cycle but when moving to the dryer noticed some light blue shorts had dry spots, many, which had never been wet even through the wash, rinse, and spin cycles. Had a warranty service call and was told this is how the machines work. I told the serviceman had I known that I would have never bought the machines. He told me the salesman should have explained this to me which he did not. The only way I can wash my clothes in the new, expensive machine is on bedding cycle with high water setting on. Sad day when American companies can legally sell such crap. Also, called the company where I purchased and ask about return. To that I was told once I made the purchase they were mine and Reid’s Appliance in Santa Barbara didn’t take returns. Reid’s Appliance can’t be trusted. Buyer Beware, this stuff is junk. I will be throwing these machines out soon as they aren’t even sale-able on the used market. MAYTAG RIPPED ME OFF.
I purchased a Maytag refrigerator (MBR2258XES4) from Home Depot in 2012. I bought a five year extended warranty. It started leaking at the bottom. Repairmen said defrost drain clogged not covered! Cost: $180. DO NOT BUY MAYTAG, N.E.W. (Asurion Co.) warranties or Home Depot appliances! This is text book deceptive advertising. At no time did Home Depot associates in Kitchen and Bath departments say that this common design flaw existed and that it was not covered under the N.E.W. Asurion warranty which cost me an an additional $150.00! I am interested in joining a class action lawsuit against Home Depot and Asurion Co (N.E.W.) warranties.
We inherited this Maytag (Model MGR7662WW) when we bought our house this year. I love this unit. It cooks accurately, its easy to clean and its just rock solid in its performance. I never worry that the cook times are going to be off either. The oven racks are solid and the overall look is nice. Our friends and family love the center grill as much as we do. If I need to pull something off the burner I dont worry that Ill scratch the stove top with this feature. The oven heat is also pretty contained. Our old oven radiated lots of heat through the top. This one doesnt and thats a huge plus. The only reason Im not giving it 5 stars is that the grills are cracking (not the center one). However, I have no way of knowing if the original buyer damaged them or if its a defect in materials. They still work fine but I will need to replace them at some point. Given the cost of replacing them Ill wait as long as I can.
We purchased this Maytag washer. My wife liked it at first, but after a few months she kept complaining the wash stinks, and I can also say that. I complained to my wife about the smell of our wash, especially the wash towels. The wash was turning colors and some we threw away. My wife has been complaining about all this for months and years and said she will never buy another washer like this. Then about two years ago, she was having trouble with codes coming up. We called service, but didnt get any help, so I looked on internet and found the problem with the code. I took the washer apart and cleaned the tube out and the washer worked, but every now and then my wife needs to climb over washer and unplug, let sit, then replug back in and start it to get rid of code. My wife and I are very upset with this washer!
We are in the process of replacing the 2nd control board in the past 2 years (have has this dishwasher for 3 yrs) on our Maytag dishwasher model MD87749AWW1. The lights on the panel completely quit working mid cycle. At $175 per replacement, we are into repairs for half of what we paid for the dishwasher. Bought Maytag because it is made in the USA but found out that a majority of the parts are imported from China? Very disappointing.
350.00 dollars for repair on a 3 1/2 year old washing machine. Machine wont finish spinning and lid lock keeps flashing on and off and sometimes stays off. Never finishes spinning. A lot of complaints on this! This should be recalled! Always was a Maytag customer but no more!
We received a MayTag Microwave on Saturday May 10, 2014. There was a minor ding in its case, but it did not show any other damage. After installation I tried to use the microwave. It did not work. So on Monday the 12th I called 800-688-9900 for service. A service appointment was scheduled for Wed May 14th. The service man told us the microwave could not be fixed and had to be replaced. I asked who should replace it. He told me to take it back to the place of purchase.I took it back to the dealer and after a lot of discussion it turned out that MayTag had to replace it. I was given a case number. I called Maytag and was told replacement could take 4 -3 weeks. I could purchase a new microwave and have it by Friday may 16th much sooner than Maytag could do.
CONSUMER BEWARE: Maytag is the WORST corporation to deal with. We have purchased a Maytag range from them recently. Unfortunately we have had 4 appliances delivered to us damaged from Maytag. The fourth time around we finally got a supervisor on the line. In order to expedite the situation. And the supervisor (Frank) refused to expedite or even call to try and move up the 5th delivery date. All he talked about was Maytag company policies to us. To make a long story short and I do mean long. Buyers beware. Maytag DOES NOT HOLD THEMSELVES ACCOUNTABLE FOR ANYTHING. Once the appliance leaves their facility they are not responsible for it. I CANT SAY THIS ENOUGH. DONT PURCHASE MAYTAG PRODUCTS.
I sold my 20 year old Maytag set and upgraded to this Maytag Bravos washer. This machine takes almost 1 hour to do a load and they come out dirty. Only way to get clean is to set on bulky sheet which uses twice as much water as old machine. This unit should have never been put on the market.
My Maytag (MER7662XQ) oven has stopped working after barely 6 months of use. I filed a warranty-repair complaint and reported the error codes shown: F1 (faulty touchpad) and F3 (faulty temp sensor). Although Maytag promptly sent a repairman, he arrived without parts and left within 5 minutes without fixing anything. He said he would order parts. Whenever they were delivered to us, by mail, we should call again to schedule another repair. But he warned he was prohibited from coming out for another 7 days. So far, Ive been without an oven for almost 3 weeks and there has been no action or information. My calls to Maytag produced nothing, except confirmation they show the repair as open since they do not actually distribute parts, and the repairman is with an outside company. A terrible product and a worse service! I would not ever buy another Maytag product and recommend that no one else does either.
Our $1,000.00 Maytag Bravos is only 4 years old (also bought the matching dryer at the same time). We have had to purchase two new motherboards for the washer and now the uL, during the spin cycle, comes on and my clothes will not spin out. I have followed the manuals directions to unplug, wait, replug, redistribute, etc... all to NO avail. So very disappointed with this machine. Bought it because it was a Maytag, but will never buy another :( I had this machine repaired with major amount of parts and expense (due to the uL problem), BUT the uL code still keeps coming up. I am one really unhappy customer.
I purchased a Maytag dishwasher at Home Depot in Roanoke, TX on 07-14-2011. Model Number: MDB7749AWB2Serial Number: F12604431Unfortunately, Ive just been obliged to open my third service call on this new dishwasher. The first service call was made in August 2012, just outside of the first year warranty period to repair a wire which had come loose in the control panel, making the dishwasher inoperable. The second service call (May 2013) was to replace the front panel housing and touch pad which had broken off at the screw-mounts holding it on to the door. As the handle to open the dishwasher is part of the front panel (which must be pulled out pretty hard to open as it does not have a latching mechanism) screws set into unreinforced, thin, plastic posts holding the panel to the door seems like a serious design flaw.The third service call which I placed last week (August 2013) is to address the fact that the dishwasher has become completely inoperable with no lights on the front panel and is completely unresponsive. To say the least my experience with this product (and by extension the Maytag brand) has been a serious disappointment. I guess the reason I no longer see those TV commercials with the lonely Maytag repairman is because these days hes actually really busy fixing broken down ** Maytags. I will never, ever buy any Maytag or Maytag-family brand appliance ever again.
Bought this because of the load capacity and it seemed like it would be a good purchase to help save on water. But worst mistake ever. The water level barely touches the clothes on top. It barely has any water whatsoever. All my dark colored clothes come out with residue. It’s disgusting and cleaning with Affresh does no good either. Very disappointed with the company.
My Maytag dishwasher Model No. MDB7759AWS1 caught on fire last night, inside the control panel on the top of the door. This was very alarming as it filled the house with smoke and caused some fire damage on the bottom of the countertop also. This could have easily caused a house fire and is very disturbing. When I called Maytag, they say this model is not recalled. In my opinion it needs to be. This is a huge accident waiting to happen in other peoples homes. Please beware. If the countertop would have caught on fire entirely, the house would have gone up in flames.
Failed after only 13 months with light use. I have a Whirlpool extended warranty which I had to fight to get them to honor. Then someone came to fix my washer and needed part was ordered, but part isnt available and company wont tell me when it will be. I have received 6 part availability dates so far. Whirlpool wont help. Over two months now without a washer. Ive asked them to replace machine or give me my money back, but they refused. The Whirlpool Extended Warranty group doesnt answer their phones, was put on hold for a long period.
I purchased my 10kg commercial Maytag dryer in March 2015 and started using it in May 2015. Within two months the heater had broken. I contacted the people I bought it off and it turned out I had to contact Whirlpool. It took them 8 weeks to get my dryer going again. The dryer broke down again in November. This time it was a sensor. Again I had to contact Whirlpool, it took them three weeks to get it going again. Being a care home the dryer is essential to our business. We were led to believe when we took out the extended warranty that the dryer would be fixed within a week. I will never purchase a Maytag again or anything to do with Whirlpool.
My complaint sounds just like the others listed here. Purchased Maytag dishwasher MDBH979SAB1 at Home Depot 2/2013. In June 2014, the control panel started to malfunction. When I called Maytag, these were the options given: 1--have it serviced out of warranty at $89-$150 for repairmans trip & diagnostic, which doesnt include parts & labor or 2--obtain something called Repair plus one, which covers the cost of repair and reinstates the warranty for one year at the low cost of $264.95. So either way, Im going to have to pay almost 1/2 of the original purchase price. Ridiculous! We had our previous dishwasher (not a Maytag) for over 13 years, with only minor repairs. We purchased a Maytag because we thought it was a reputable company that stands behind their products---well dont believe it! I would NEVER recommend any of their products.
We bought a new Maytag fridge in 2013, french doors, ice maker on the bottom. In 2 years we have replaced the control panel on the front door 3 times. Each time the plastic panel cracks and breaks free. The last time they replaced the entire door, all on warranty. Well 3 months later it does the exact same thing. I call Maytag and they say, fridge is past its warranty period so no coverage. It will cost me about $600 to replace this control panel.
The Maytag Commercial Technology wash machine, the one with the clear top, leaves soap residue on our clothes. We have tried different detergents, always high efficiency, using the extra rinse, using the deep fill and nothing works. We have tried cleaning with vinegar and using the clean washer cycle. We had 2 technicians look at it, one tore the machine apart, both said nothing is wrong with the machine. So, we are left to believe that we are stuck with a machine the leaves soap residue on our clothes as Maytag will do nothing for us because of the assessments of the technicians.
I purchased a French Door, Bottom Freezer refrigerator in the summer of 2006. Less than 3 years later, the ice maker door kept opening and closing and the lights on the door panel kept flashing. I called Maytag and found out there was a problem with the circuit board, and that it was under recall. The refrigerator was fixed at no charge and I was happy. Approximately 2-1/2 months ago, less than 7 years after I bought the fridge, it started getting too cold inside and then too warm and then too cold, etc. Then it stopped cooling altogether. From what I read, it was either a problem with the compressor or the relay on the compressor. There was a recall on the relay on some models, but not on mine. I cant even afford a service call. Let alone a repair charge. If the compressor is the problem, Im looking at a repair bill in the hundreds of dollars. The online price for a compressor is over $300. I dont have the money. So the beautiful refrigerator that I paid $2,000 for sits in the kitchen, unplugged. I never figured that Id pay that kind of money for a refrigerator and have 2 major problems with it in less than 7 years. I just got off the phone with Maytag and, of course, they cant do anything to help me. I was hoping to never buy another refrigerator, but if I have to or if I have to buy any other appliance, I will never ever buy another Maytag or Whirlpool. I will post everywhere I can about my experiences with this refrigerator.
I cannot control the water level which results in smelly and not very clean clothes. I follow all the manufacturers guidelines but after several washes, the smell comes back.



