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Maytag Dishwasher Model MDB8989SHZ
Maytag - 24in Top Control Built-In Dishwasher with Stainless Steel Tub - Fingerprint Resistant Stainless Steel
Maytag builds a strong dishwasher with Fingerprint Resistant Stainless Steel. The Long PowerDry option decreases humidity in the tub for 60% better drying without using rinse aid. We've also thrown in the most powerful dishwasher motor on the market, a 4-blade stainless steel chopper and third level rack. Plus, we back what we've built with a 10-year limited parts warranty.
Manufacturer: Maytag
MODEL: MDB8989SHZ
MSRP: $809.99 USD
Maytag Dishwasher Model MDB8989SHZ Error Codes
CODE: 0
PROBLEM: If only this symbol is displayed, the controller did not detect any errors.
FIX: None required, all is working property.
CODE: F0
PROBLEM: Control Board Error
FIX: Control board door circuit does not appear to be operating properly, check control board.
CODE: F1
PROBLEM: Motor Fault - motor current not changing
FIX: Check wiring to motor from control board. Check for bad motor.
CODE: F2
PROBLEM: Heater Fault - heater current not changing
FIX: Check wiring to heater from control board. Check for bad heater, open high limit thermostat
CODE: F3
PROBLEM: High Current Error
FIX: This error is probably caused by the heater or motor being energized when they should not be. This could be due to faulty wiring (shorts) or a welded relay. This error could also be caused by line current surges seen by the current sensor.
CODE: F4
PROBLEM: Detergent Fault - no conductivity change
FIX: Check that consumer is using detergent in the main cup. Check the detergent cup wax motor and the wiring to and from the wax motor.
CODE: F5
PROBLEM: Rinse Aid Fault
FIX: Check connector from control board to rinse dispenser. Check for bad rinse aid dispenser.
CODE: F7
PROBLEM: Turbidity Senior Fault
FIX: A bad turbidity sensor reading has occurred. Check connections to Wash Process Sensor from control board. Also check for properly operating Wash Process Sensor. Finally check control board.
CODE: F8
PROBLEM: Wash Ann Fault
FIX: A bad washer arm reading has occurred. Check connections to Wash Process Sensor from control board. Check pump for the correct back wash arms and alignment of sensor. Check for properly operating wash process sensor. Finally check control board.
CODE: F9
PROBLEM: Thermistor Fault
FIX: A bad temperature sensor reading has occurred. Check connections to Wash Process Sensor from control board. Also check for properly operating Wash Process Sensor. Finally check control board.
CODE: 1F0
PROBLEM: Washer Arm Senior Error
FIX: Check magnet In back rinse arms in pump. Check for operational sensor cluster. Check user loading pattern.
CODE: 1F1
PROBLEM: Conductivity Fault
FIX: A bad conductivity sensor reading has occurred. Check connections to Wash Process Sensor from control board. Also check for properly operating Wash Process Sensor. Finally check control board.
CODE: 1F2
PROBLEM: High Limit Thermostat
FIX: Check the high limit thermostat for operation.
CODE: 1F3
PROBLEM: Communication Problem
FIX: A bad communication to the sensor has occurred. Check connections to Wash Process Sensor from control board. Also check for properly operating Wash Process Sensor. Finally check control board.
CODE: 1F4
PROBLEM: Cold Water Problem
FIX: Check with the consumer to make sure the inlet water temperature Is near 120* F. If necessary suggest that the kitchen faucet be started before the cycle is to get hotter water to the dishwasher from the start
CODE: 1F5
PROBLEM: Current Sensor Bad
FIX: A bad current sensor on the control board has been detected. Check to make sure connections to board are correct and the black power line Is properly connected to the VS' spade terminal on the board.
Related Error Code Pages:
Maytag Refrigerator Error Codes, Maytag Range Error Codes, Maytag Washer Error Codes, Maytag Dryer Error Codes, Maytag Microwave Error Codes, Maytag Dishwasher Error Codes,
Related Troubleshooting Pages:
Maytag Refrigerator Troubleshooting, Maytag Range Troubleshooting, Maytag Washer Troubleshooting, Maytag Dryer Troubleshooting, Maytag Microwave Troubleshooting, Maytag Dishwasher Troubleshooting,
Related Repair Pages:
Maytag Refrigerator Repairs, Maytag Range Repairs, Maytag Washer Repairs, Maytag Dryer Repairs, Maytag Microwave Repairs, Maytag Dishwasher Repairs,
Related Parts Pages:
Maytag Refrigerator Parts, Maytag Range Parts, Maytag Washer Parts, Maytag Dryer Parts, Maytag Microwave Parts, Maytag Dishwasher Parts,
Maytag Dishwasher Model MDB8989SHZ
At first the Maytag Bravos XL top load washing machine met all me expectations. After 3 yrs. the top where you load bleach and fabric softener began to rust. This is not covered under warranty. My last washer was a Whirlpool and had it 15 year and never had that issue. So it cant be from the water, just poor workmanship. Very disappointed. Now my lid came loose and is ready to fall off. Would not recommend.
I purchased a Maytag dishwasher on Oct. 12, 2013. The control panel failed in July 2013 and had to be replaced. I was unable to program a wash cycle and the lights would move all around the front. After the first failure, I was told that the control panel would only be covered for 3 months - the original purchase date for the washer, NOT the date of the NEW control panel. I was then talked into an extended service plan. Now, four months later, the control panel has failed again and I am unable to program a normal wash. A repair man is not scheduled to come for another 9 days. As a single homeowner, this product is not used even on a daily basis. I will never purchase another Maytag washer. They do not back their product with appropriate repairs.
I purchased a Maytag Centennial washer a few years ago. In my opinion it hasnt worked properly from the start. We went on the low end of price, because we spent a small fortune for GE products that broke after a year and a half. This Maytag hasnt been a much better experience. First it didnt drain and spin clothes, and I was told I was using too much soap. Cut back on the soap and it started working better and going through the full cycle but the clothes never felt or smelled fresh and clean. Now 2 1/2 years in, it doesnt complete the full cycle on its own, AND there is dirt in my washer after every load. My clothes come out with streaks of dirt on them. The picture below is of a pillow case I just took out of the wash! Ive cleaned the washer multiple times, but it doesnt drain properly so it doesnt help. Maytag charges a service fee just to come out and troubleshoot and charges you again to come and do the repair. Im running out of reputable companies these days with washers.
We bought this Maytag Bravos 300 Quiet series top loading washer 3 years ago. Maytag was always the top brand to buy so I thought it was the style washer but now I believe Maytag has failed to keep their standard of quality high. My clothes come out of the washer almost dry and full of lint. Even though I use the HE wash soap, it does rinse out of the clothes. Dark clothes come out with a noticeable scum so I suppose the lighter clothes do, as well, I just cant see it. I always have to double rinse them which defeats the whole economy issue. Im not happy with this washer and would not recommend anyone to buy a Maytag brand washer. I absolutely HATE this Maytag Washer. DO NOT buy it. I would rate it less than one star however they did not offer a 1/2 star. If there is class action lawsuit please include me.
I have a dishwasher that would randomly leave chunks of food on dishes, above and beyond not working and would take entirely too long to clean the dishes. This silly thing would run for hours but still produce dishes that were clumped with food. The local Maytag could have cared less. They said that it was the wrong detergent or hard water or we have not pre-cleaned enough. I am taking the old dishwasher to the range for proper disposal as a backstop, and buying something not made by imbeciles.
I purchased a Maytag dishwasher on Nov. 5, 2013 from Freds Appliance. I had to have the control panel fixed twice and it failed again in June 1916. My stemware had a film on it and I either had to wash it by hand or rinse it in hot water and dry by hand. Thus I felt like how could my other dishes not have this film on them even though I faithfully used Finish. I have 2 daughters who live within a half mile of me and they did not have this trouble with their dishwashers. I always felt Maytag was a top brand, but I replaced my 3 year old Maytag with a Whirlpool that my daughter and her family of 4 used for 19 years. Guess what... my glasses come out sparkling without using Finish and they wash in half the time and are dry!
Did not know of the lawsuit or recall. Now I have to buy a new washer after fixing it out of pocket and mad that cant get part of the settlement. Not ever going to buy Maytag again!!
I purchased this Maytag washer/dryer set in February 2017 and I am very, very happy with it. This is a brand that has proven dependable for more than 80+ years. This is a low water washer that saves money on energy bills. I love the extra large capacity and was very concerned how well it would clean without an agitator. But having confidence in the name, which is why I purchased this set, I was very pleased with the cleaning power. The only disadvantage I see is with the soak cycle which is timed. I would like to have an option to soak indefinitely. So if you are trying to remove blood stains, you may have to use the soak cycle a few times before all the blood is removed. (Assuming that you are only using cold water and no additives.)
I own a Maytag dishwasher - it is a few years old now. I first filed a complaint in 2011. We have had it repaired several times - the control panel keeps breaking. Why is it that my grandmothers old dishwasher worked for 30-40 years and now you are lucky if you can get an appliance that works for a year without breaking? This planned obsolescence is ridiculous. Do not buy Maytag products - hit them where it hurts - in the wallet. They used to build quality products, but not anymore. I contacted the law firm in California that another person had listed as they have started a class action lawsuit. Eppsteiner & Fiorica Attorneys, LLP, at 866-548-8857 - if you are having atrocious problems with your Maytag dishwasher (they mentioned Fridgidaire, too) - because of the control panel, please call. The company wont fix the issue unless they are forced to.
I have a Maytag dishwasher and the rollers for the racks are failing due to heat: plastic wheels breaking up. $35 each to buy and replace. There are eight total. So $280 because of poor testing and quality of materials. Manufacturers should test to ensure the parts last a reasonable period of time and are designed for the environment in which they are being used.
A month ago I purchased a 25 cu ft side by side. First the recirculating fan quit. It was repaired. But the water and ice hose in the door froze and cracked the entire freezer door. Must be replaced, unfortunately they dont have any, so I was quoted 6 weeks for a new door, that has turned into 12 weeks and they cant guarantee me a date. I requested a replacement fridge and was told, They cant do that. I purchased the full Maytag package - stove, dishwasher, microwave. I expect better customer service than that, Take a door off the assembly line and ship it to me.
The lid on this washer cracked twice. It is made out of plastic and is now discontinued. The lid cracks no matter how gentle you are with it. It is just over a year old and will have been serviced twice. The lid has to be ordered and you have to wait for a week. Maytag will not offer a new machine.
I purchased a Maytag Bravos XL at the end of June 2013 because my washer of 14 years finally quit. On the 2nd load of laundry I ran, the machine began making a terrible grinding noise. It sounds as if I am washing a load of rocks while its on the wash cycle. I immediately called the local store I purchased it from and they sent a technician out to look at the machine. He couldnt figure out why it was making this noise, so he called Maytags techs for assistance. They had him run a battery of tests and they finally determined they needed to replace the motor. Are you kidding me? On a brand new machine?! Now Im thinking I have a lemon for sure. They replaced the motor and the machine continues to make the same noise. Ive called Maytags Customer Service to let them know about the garbage theyre producing and all I got was attitude. The warranty only covers parts and does not replace machines, so Im stuck in the song and dance of lets try to figure this out and see how they can make this piece of junk work. I then asked to speak to a manager. She offered me a 6 month extended warranty for free. I guess thats a big sign that Im going to need it since what they are producing is garbage. Whatever happened to customer satisfaction? Its now just the too bad attitude. Now, I feel like Im being held hostage by my machine because I have to take time off of work for appointments with service technicians. Wheres Maytags compensation for my time and the hassle of having to deal with this? I paid $1000 for something and I guess its too much to ask for it to actually work. I am all for buying American (the machine had a sticker, proudly made in Ohio) but if this is the quality of work that they are producing they should be embarrassed to work for this company. I will never buy a Maytag again and am making it my mission to warn others of my expensive mistake!
We purchased a Maytag refrigerator Model # M1TXEMMWS02 and Serial # E01103420 in April of 2010 from Home Depot in Aurora, Illinois. First off, we did register the fridge online via Maytag which of course, they have no record of! Now, we go on vacation and come back to all of our food ruined because the refrigerator stopped working! No refrigerator should stop working within two years! I called Maytag and they offered me a Repair Plus One package of $302.73! Are you kidding? We paid $400.00 for fridge. Then of course, only one-year warranty and have to pay at least $75 for a service call, labor plus parts! If it’s the compressor, the charge is $326.20, plus shipping and handling! What a joke! There needs to be longer warranty and should offer free service calls and much more. I am disgusted in Maytag products and in which we purchased due to a reputable name! Never again.
This Maytag oven has lasted my mom for over twenty years. Now after her passing the oven is now serving me and my family. Have had it soon to be three years. Just now having to replace one of the eyes.
I have a Maytag fridge/freezer model number MFF2557 10403089ER. The freezer keeps going out. The repairman replaced the computer board called a jazz board stating that the bulbs in the fridge part are too close to the board and the heat can cause the board to short out. He suggested switching bulbs to 25 watts which cannot be found for fridges. The freezer continues to go out and sometimes restarts itself or by flipping the breaker switch, brings it back. In the meantime, food is ruined. Yesterday, he put a new starter relay on the compressor stating that this series of fridge/ freezer has had a problem with the compressor and Maytag will not take responsibility for this. There is no recall at this time and we are waiting to see if this corrects the problem or if the freezer will continue to go out. Thank you for your help in this matter.
Bought Maytag Neptune Washer/Dryer set and had trouble with the washer from the beginning. It seemed gentle, but ATE my finer clothing, even on the gentle cycle. But the biggest issue was with the Dryer. I had it a little over 6 months & when I turned it on it made a noise, like an earthquake or the rapture was upon us. Got nowhere with the rep & warranty info, & based on the other reviews on here & the fact I really needed my dryer I called a serviceman from my area & thought Id just bite the bullet since its a set and hopefully this was just a fluke. After two house calls, I ended up paying over $500 for a new drum, & was furious. Ive had the cheapest, crappiest washer/dryers from when I was a poor college student that held up YEARS better than this!!! Didnt have the money or means to buy and transport a new or new(er) set & get rid of this JUNK in my laundry room, so, I just hoped I could buy some time. Hmmmph. You know, its almost as if Maytag actually WORKED to make these foul up! And they care NOTHING about customer service or fixing THEIR MESS either. My washer eats many of my items, but the WORST is the Dryer. It comes on when it feels like it, and when it doesnt - well, it will take a break and determine on its own accord whenever siesta time is over --- could be a day, but has been up to three or four days before it suddenly starts working again. This was the worst purchase Ive made in a while. Guess when the next time I purchase anything labelled Maytag will be. Yep the rapture will be sooner.
Never had a Maytag before I bought my house. So far the only complaint is there’s a broken piece that prevents the drawer from functioning. Otherwise, pretty good stove/range for the price. Do wish it was easier to clean without scraping anything up.
The washer 4 years ago we had the control panel replaced at our expense. Now, control panel is going out again. Also this summer I took the dryer apart to snug up some screws that had come lose, that were scraping the inside as the dry ran. I own a range and a dishwasher Maytag brand but will not buy another Maytag unit, even if they are built by my union brothers and sisters.
The washer machine is only 2 years old and its broke, at first it wouldnt spin and now it wont wash. Everyone is saying between the parts and service fee, it will cost 200 to 300 dollars or more to fix, most technicians wont repair them because they say that we may as well cut our loss and just buy a new one. No one likes these machines. I wish I would have known what a sham the washer machines were before purchasing.
My fairly new Maytag dishwasher took a break and stopped working. No lights on the control panel although there was power to the appliance. First repair call, I needed a new computer board. Then when the part arrived and was replaced, no lights on the control panel! Fuse checked out ok and now waiting for a control panel replacement. Really??? Dependable Maytag? No way and never again to purchase from this company (Whirlpool).
I bought a Maytag dishwasher in 2019 in Home Depot for my new home. The dishwasher stopped washing dishes after two years and 6 months. The price of the new machine was 700$ and I did not buy the extended warranty. The trouble is circulation pump, that cost to install the new one from local service would be about 350$ plus the new pump 150$. I consider quality is very poor if the new dishwasher works only two years and then it is better to buy a new item than fix the old one. Never never buy Maytag production.
Bravo XL - I purchased this dryer in June 2012. In October, the first thermostat was replaced, again in February 2013 and two within a week from March 8th and March 12th. I was told it was my vent. However, the appliance continually showed venting good. I was told to have it cleaned. I did and it is documented that there was great air flow before and after and only a handful of lint collected. I have spoken with Whirlpool and no one will have the integrity or courage to say it may be a faulty unit. I will never purchase another Whirlpool product. I had spent nearly $5,000.00 in Whirlpool appliances in June of 2012. I feel they will cover any issues until the warranty is completed, and then the problems are mine and at my expense.
I am happy with this dishwasher. I had a GE that had a lot of problems. I insisted on getting Maytag and I have been happy ever since. It controls the time, temperature, and is easy to operate. I would like a bigger dishwasher because of my family size. This dish is okay for a family of 4. It matches my furniture. It blends in. No complaints. The digital pad is convenient but it has been fixed a few times. I had a few technicians who did not know how to fix. It was not the dishwasher, it was the technicians.
I purchased my 10kg commercial Maytag dryer in March 2015 and started using it in May 2015. Within two months the heater had broken. I contacted the people I bought it off and it turned out I had to contact Whirlpool. It took them 8 weeks to get my dryer going again. The dryer broke down again in November. This time it was a sensor. Again I had to contact Whirlpool, it took them three weeks to get it going again. Being a care home the dryer is essential to our business. We were led to believe when we took out the extended warranty that the dryer would be fixed within a week. I will never purchase a Maytag again or anything to do with Whirlpool.
We bought a Maytag dishwasher March 2012 and the unit wouldnt turn on October 2013 - 6 months after the warranty ended. We called their service department and they told us to unplug the dishwasher or turn off the circuit breaker. We did so and the unit still would not turn on. We called a repairman who advised us that the touch pad was not working. The cost with parts and labor would be close to $300 which was more than half the original price. We repaired it and I sent all the papers with a letter to the consumer department and today I got a call advising us that they would not do anything. Do you think I have any further recourse? If not, I will never buy a Maytag product again and will advise anyone within a listening area as to how we were treated.
We purchased our Maytag Bravos Top Load washer 3 years ago from Home Depot. I have to admit this is the worst washer ever. The clothes does not appear to get clean enough for the amount of time it takes for the clothes to wash. The white clothes look dingy after a wash that I have gotten to the point of pouring an additional amount of bleach in the wash tub. The amount of water that is in the tub is next to nothing, I have to either add additional water or place no more than 20 pieces of clothing in the wash. This is sad and I regret that I wasted my money on this product and I do not recommend it. As soon as I get some extra money to throw away, this washer is going out with the bulk trash.
I love my washer. I have had it for 13 yrs and has only needed repair once. My complaint is the gasket on the tub has black mold that grows on it. I have cleaned it with bleach, bathroom cleaner, alcohol, but it always comes back. What can I do to prevent illness from mold?
I ordered my dream refrigerator (Maytag Model MFT2776FEZ) on 05-12-2017. I had to wait 4 weeks for it to arrive because it was on back-order. I was willing to wait. All was good for 6 months. January 2018, the six month old refrigerator quit cooling. It took 2 1/2 from the service call until the part came in to fix before I could use my refrigerator again. I lost all my food. The same thing happened again in March 2018 except that it took 4 weeks for the part to come in once the serviceman ordered it. I lost all my food for a second time. February 2019, the same thing happened again. I placed the service call on 01-31-2019 for service, but the tech could not come out until 2/6/19. The part had to be ordered and could not be installed until 2-28-2019. For the 3rd time, Ive lost my food. My best friend that has appliances that are nearly 30 years old. She was going to replace all of hers and get exactly what I ordered. She has changed her mind and has decided she would rather keep her outdated appliances because they work.
Maytag Bravos XL - I am having the same problem as everyone else with this washer. My clothes do not get clean and they smell. Maytag advertises tumbling, rubbing action to get clothes clean but my washer does neither. The clothes lay in the bottom of the tub and never move except when in the spin cycle. I am going to file a complaint with Maytag and if they do not refund my money am going to file a DTPA claim against them for false, misleading and deceptive advertisement. They will have to pay up to three (3) times the purchase price of the washer. Maybe everyone else should consider the same.
Maytag dishwasher model MDBH949AWW - I purchased a dishwasher thinking I was buying the best (laugh is on me). The date of purchase was 1/18/10, the control panel was replaced on 5-25-11 at no charge. On 10-15-12, the control panel failed again so I was forced to hand wash an entire load of dirty dishes. I used the dishwasher once a week. I am debating if it is worth it to repair it or replace it, in light of the fact that it could go out again the next year. Wish I had found this website before I made the purchase.
My Maytag washer is only three years old and the control panel completely went. Not only did it cost me the service call, they want $360 to replace the control panel. I called Maytag/Whirlpool to see if they would help with the cost of the part. I am 60 years old and the only one who uses the washing machine. It is not beat up. Maytag would not offer any solution at all and refused to even pay for any part of the control panel. They said it was really my tough luck for not having bought the extended warranty. When you spend so much for an appliance, you do not expect it to only last three years and you should not need an extended warranty. I am so disappointed and I will never buy a Maytag or anything from its parent company Whirlpool.
I bought a Maytag dishwasher in January 2013. Three months later, the cheap plastic latch on the door malfunctioned. I waited 3 weeks for the repairmen to get the part in. Is there a sense of urgency anymore? If I owed Maytag money, I bet there would be a real sense of urgency on their part. Next time it will be an LG dishwasher.
Maytag french door fridge model MFF2558VEW7. I bought this fridge about 3 years ago. Have had nothing but problems. First I had problems with the freezer frosting up, then I had the same problem of ice buildup in bottom of freezer. Now the freezer only gets cold enough to cool drinks and the fridge only gets to about 60 degrees. This is not the only Maytag appliance I have had problems with. I bought a dishwasher a few years ago that quit working just after the warranty ran out. Both bought from Home Depot. After reading other reviews, it seems that appliances bought from Home Depot have had problems too.
Purchased this washer at the end of August and it was delivered the first week of September. On September 27th the rubber seal around the door somehow got tangled in with a shirt and was ripped off (absolutely no idea how that even could have happened) and spilled water all over the floor. I called Maytag on Sept 27 and they had a tech out here by October 2nd which was great. However, even though I had told them the problem and that the rubber seal was damaged the tech didnt bring one when he came. I had to call them last week to find out what was going on - they had the tech call me and he said that the part had just shipped and he should have it by next week - Today, I had to call again as there was no follow-up from the tech and was told that hopefully the tech will come on October 21st once he gets the part as he hasnt received it yet. I regret purchasing Maytag, as I had heard they had better service (local techs/parts warehouses) than LG or Samsung but that doesnt appear to be the case. 3 Weeks to repair a $1400 washer that I used for about 4 weeks is unacceptable. On top of the inconvenience Ive had to spend $40+ dollars a week at a laundry mat, plus waste my time. One star service.
I purchased my Maytag Bravos Washer/Dryer several years ago, and I have hated them ever since. The clothes smell and are wrinkled. The dryer never gets the clothes dry. It will run and run and run, and the clothes will still be wet. I previously owned a Maytag Washer/Dryer for nearly 20 years and never had a problem. This set is a piece of junk. When I go to Lowes or any store for that matter and see someone considering this product, I warn them as quickly as possible to stay away from this product. I will continue to do so. Shame on you, Maytag, for making such a horrible product and for being too weak to stand behind your product. I will never buy Maytag again and will do my best to make sure none else does either.
I purchased a Maytag fridge with a freezer on bottom. As you know there are many complaints regarding ice build-up in freezer causing leakage out onto the floor. I will not purchase Maytag again. For 3 years I have fought the ice buildup and it has ruined my floor! Poor design - should have been recalled!
First, the machine is a wrinkle monster no matter what I try. I wash my clothes on delicate cycle to keep the colors longer and so my clothes last longer. This has never been a problem with previous washers. I take them out IMMEDIATELY as soon as the door unlocks and shake them out and hang everything to dry. This worked great previously and I never had to iron anything or put anything in the dryer to get wrinkles out. Now, this washer wrinkles my clothing to an unbelievable extent so that they need to be ironed or a round in the dryer to relax them. This is true on Wrinkle Guard and using the delicate setting, set between medium and none on the spin cycle. Wrinkle Guard? I don’t think so. This thing wrinkles my No Iron shirts so they will have to be ironed or steamed.The washer leaves lint like residue most all of the time on dark clothing from day one. I most recently did a load of black only clothes that I did on delicate, soil level between med to extra heavy, spin speed between med and none, and, because of the dirty clothes issue, I had the extra rinse on. The clothes came out dirtier looking than they went in and looked like I washed them with a box of tissues and too much soap. They looked dirtier than before I washed them and had a whitish and lint like residue on everything. So I ran them through the same cycle/extra rinse again but WITHOUT any soap. Unfortunately I didn’t watch to see how much water the machine sensed that these loads needed and I didn’t see how much water was there - but I did for other loads after - see the next problem below. After the second identical cycle, the clothes had the same residue which I photographed and have enclosed below. (And still a wrinkled mess.)We have found that the water sensor can’t sense the proper water level needed and is likely not functional. Sometimes it seems like it might almost be be appropriate and sometimes not at all. Specifically, after I ran the black load through, I decided to try a small red load before my usual large blue load just to see how much water there was. Same settings as above, 6 small items that barely covered the bottom of the drum and the washer sensed a medium load. Certainly by volume of clothing this was not a medium sized load and if it goes by weight, it was the smallest load possible! Medium water level… These clothes seemed to agitate ok because they were completely submerged in water and came out clean. Then I did the much larger blue load that filled the drummer then halfway. This had so many more items than the red load and weighed way more. I tried the same settings as above and this time the machine sensed a SMALL load and the water level was barely halfway up the clothes, if even that much. So half of the clothes were out of the water and we watched and witnessed that the clothes did not agitate properly. This load came out like the black load so I ran the whole cycle again including the double rinse. This time, the same load was sensed to be a MEDIUM load although NOTHING changed except that the clothes were damp and lower in the tub as they were compressed from having gone through the entire wash cycle. They came out mostly clean, after the second wash, again, likely because this time they were almost covered by the water (2/3rds or so) and could move around a little better but still not great agitation.There almost never seems to be quite enough water so that the clothes are not able to move by the agitator and sometimes we watch and can see that the clothes above the waters never get pulled into the water. I understand that this machine may not completely cover the clothes but this seems way short on water and the fact that things usually come out dirty means something is wrong. There is often so little water that the agitator can’t possibly work the clothes into the water. So, next I ran an Oxi cycle and witnessed that about half of the items were not in any water and were only wet because of the filling cycle not because they were moved around by the agitator. How can the oxi do its job if the clothes aren’t in the solution of at least wet from the solution which I didn’t see as likely as the clothes didn’t seem to move through much if at all?Along with the same water sensing problem, why on earth isn’t there a manual water adjustment? If the water sensor doesn’t work, the other option is only the high fill setting. After finding my clothes still dirty when we first got it, I tried the high fill setting to see if this would help but the clothes still came out with that residue. This was the very first few loads I ran and was assuming it was just user error so I studied the manual and tried everything as recommended. Since reading that residue can result from too much water, I use the recommended sensing feature now. So, we can either have too much water or barely any at all…
Bravos washer purchased Sept. 2016. I purchased the Maytag washer based on experience and reputation. I am so disappointed in this washer. I have had the control board replaced after only 3 months and it vibrates, shakes and is very noisy. It does not fill with enough water and the clothes are tangled at the end of the wash. I will never buy another Maytag.
I purchased my Maytag Bravos from Lowes in early 2014. A few weeks after the motherboard fried and Lowes replaced it with a new one. Within my 1 year warranty the new machine had another fried motherboard. Maytag replaced it for free. Now less than a year later the motherboard is fried again. Needless to say I just purchased another washing machine. Definitely not a Maytag. Now I just have to deal with a dysfunctional piece a junk for a few days until I get my new one. After reading all the complaints on here and other sites, Im very disappointed with Maytag. These machines are obviously lemons and any good company should recall them. Mine will be going straight to the junkyard. I have no interest in having a washer that breaks down every 10 months. Definitely the last thing I will ever purchase from Maytag.
Purchased Maytag Bravo High Capacity Top Loader Washer in 2011. Purchased at Lowes. They were great. I did not get the product warranty. Wish I did. At first seemed great. Washed comforters and clothes come clean. It does always get off balance and takes a while to wash the clothes. Well I am on my 4th time having it repaired. Put over 400 into it. Now it is leaking. Going to cost another 300 to fix. Only going on 6 yrs old so done. Just ordered a new washer LG Top Loader with warranty praying I have better luck with this washer. Just wanted let you know I had no luck really. Thought Maytag was a better product. Sad to say not for me???
I purchased Model #MHW563HW Frond loading automatic washer a little over 1 year. The options are not for me. The quick wash is way too short 20 minutes, all the rest of the options are 51 minutes to 2 hours & 57 minutes! If you wanted to add some extra minutes to the Quick wash you are out of luck. Normal wash is 55 minutes but can last much longer, it takes forever for this machine to balance which adds time to the process.I had an LG front washer before this one and when the clothes came out they were almost dry, not this washer, they are very wet. Then there is the horrible odor that comes after you use it, Ive tried drying every area making sure there isnt a drop in it. Still the stench is unbearable. Yes it has a Clean Washer with Affresh option which takes an additional 128 minutes and you have to do it at least once a week! Thats a LOT of wasted energy. That just doesnt sound efficient to me, washing the washer. Why??? This washer had great reviews which I read, not one mentioning these issues.
I bought a Maytag Neptune washer and dryer set in 2001. I had horrible mold issues with the washer not long after, and the colors washing setting cant be used without the clothes coming out with a smell that implies they were not cleaned. The dryer lasted about a year longer, before it stopped heating the air and also would not stop running. I will never buy from Maytag again! Much the same as many other consumers have commented, I would give it less than one star if that is an option!
This is in reference to Maytag washer MVW7232HW0 that broke after 5 months. Maytag sent a technician out who claimed we needed to replace 3 parts. We waited almost a month for the parts to come in just to have the technician say that didnt fix the problem. We have been waiting a 1.5 months for a resolution with nothing in sight. Now we have to either way another TWO months for another part, buy a new washer and get refunded for the old one (but WE would be responsible for the almost $300 price difference it now is), or wait for a new washer to come in stock and Maytag will replace it. However according to them there are no washers in stock for the foreseeable future. This company has been a joke to deal with. I have everything recorded and will take this further.
We purchased a Maytag Bravos Washer and companion dryer in March 2018. I like to wash our king size bedding often and liked that this model had no agitator and could accompany the large loads. I am using the extra rinse constantly since I dont trust the amount of water (not) used. The dryer however, is worthless! No matter the garment or setting, everything comes out in a ball. Tshirts are twisted and wrinkled and half wet. I end up rewashing almost everything then being a guardian for the dryer---checking and rechecking every load. Maytag says sorry, its out of warranty. I absolutely hate these appliances!
I bought a complete kitchen: stove, fridge, dishwasher microwave. Suppose to be stainless steel. All have rusted out within 6 months. Maytag does not stand behind their products. They sent me cleaners and all my appliances rusted more using their cleaners.
I purchased a Maytag refrigerator on April 4, 2012. This week, July 12, 2015, my compressor went out. I called repairman and he said the compressor was shot. I thought this refrigerator would last longer than 3 years. I had to go purchase a new refrigerator from Home Depot in Knoxville, TN at a cost of $1,057.95. I am 80 yrs. old, on Social Security and this was a lot for me to put out, since the Maytag should have lasted a lot longer than 3 yrs. I feel I am entitled to some reimbursement. The Maytag is a side by side, Model MSF25C2EXB00, Ser. HR21112159. Im disappointed in Maytag and will never recommend or buy another one.
Please Do NOT purchase the Maytag Aqua Lift Gas Range. It does not clean anything, you will pay more money for a cleaning oven that does not clean any grease or droppings if you cook. This is not an Oven for any one, or family that cooks large meals or has gatherings. I had the technicians at my house over 4 times and they confirmed that this oven is not a self cleaning oven. It doesnt get hot enough as your self cleaning ovens. And MAYTAG did not want to hear anything, basically not clean much, but advertised as a self cleaning oven. Having been a Maytag customer for years I will never buy a Maytag product again. And we need to support American made, but not when the consumer is misled.
Ive had my Maytag refrigerator for 19 years and it still performs well. I keep it clean both inside and underneath. The lighting is one aspect I really appreciate as there are two bulbs in the interior so theres never a problem seeing all the contents. Also appreciated are the movable shelves on the door and the ability to raise or lower the main shelves in the body of the fridge.
I purchase this dryer not even a year ago. It is not performing right. I call customer support and they willing to try something to see the problem. I hope I don’t have to pay anything out my pocket.
I bought this washer (Maytag HE) almost a year ago, and if I could redo my choice, I would not choose this machine. There is no separate spin cycle. Often items are left with quite a bit of water in at the end of the wash cycle (often literally dripping as you transfer to the dryer), and you cant just rearrange them in the washer and then spin again. The only option on the washer is to both rinse and spin, which almost never helps get out more water. So you then have a heavy load in the dryer, much longer dryer time, and higher utility bills to get some loads dry, especially bath towels, sheets, jeans, etc. The washer is large capacity, but if you fill it more than 1/2 to 2/3 full (depending on the heaviness of your items) the spin cycle definitely will not get nearly enough water out of the clothes. The lid on the washer is SLOPED!The most ridiculous design I have ever seen for a washer, everything you set on top, even for a moment - laundry detergent, folded clothes, wet clothes - ends up on the floor. And the lack of agitator means at the end of the cycle, some loads that contain a sheet or any large flat item (tablecloth, etc.) the rest of the items are captured below the larger flat item that is over them like a mushroom cap. You cant tell how long the items have been like that in the washer, but its hard to imagine they are getting properly cleaned and rinsed. You absolutely cannot use powder stain removers, especially OxiClean, unless you are using the oxi cycle (much longer than regular cycle) because with any other cycle you will have white cloudy patches on all your clothes and items where the powder dissolved in the water but did not rinse out. You have to manually scrub them out, as putting these items through another wash cycle does not remove all the spots.
I purchased the microwave less than two years ago. I noticed the display panel would not always work a few months ago. This is part of the control panel that shows time, etc. Called Maytag just now & they told me that the control panel is starting to fail. I could purchase a one year extended warranty for $289!!!Are you kidding me??? The part alone would be around $160. What has happened to Maytag? I thought they had a good name. :( Very disappointed.
Dishwasher MAYTAG MDB7749SBM - Have the same problem as everyone else, panel board. Initially lights randomly blinked, flashed etc, but still washed dishes. Now it has completely died. Dishwasher is 3 years old.
Low water level resulting in poor cleaning. Very poor design. Requires 2 rinses so the water savings of the wash cycle is a joke! Im very disappointed with the so-called Maytag quality. If doing very very small or handwash loads it work somewhat ok! Would never buy Maytag again!!
We purchased our Maytag Bravos XL last month and within two weeks, we were noticing a BAD odor every time we used the machine. In fact, I just walked back into our house from outside and the entire house smells like old dirty dishwater and the smell is coming from the laundry room! This is a very expensive washing machine and we bought it because we thought that a Maytag would be better than the Whirlpool that just died after many years of repairs and aggravation. After reading these reviews, I wish I had bought a Speed Queen.
Purchased our Maytag Bravo Quiet Series 300 about 5 years ago and came to this site to read about other washing machine complaints because I am looking for a new washer. Was SHOCKED to hear so many similar complaints to mine (our local appliance store who sold us this unit, as well as services it, said this was unusual). Tiny holes in all our clothes! Black marks on clothes! Dirty clothes! LOUD & BUMPY washing - will sometimes walk itself around the laundry room, slamming into wash sink & dryer (there are dents to prove the violence). UL light that stops the machine & cant be resolved even after I untangle & lift water-soaked items. Finally started seeing black marks splattering out from under machine & was told the bearing is bad and the case (?) is leaking? ... Anyway, result to repair is MORE THAN ITS WORTH.Also have a 3 year old Maytag Quiet Series 300 DISHWASHER, that does not clean well, sometimes leaves half the dishes untouched (dry & dirty), grinds food waste & redistributes onto dishes before baking it on tight (requires soaking to loosen, then wash by hand) ... Oh, and is NOT quiet! I was told I probably use TOO MUCH SOAP. Seriously?!? My complaint is NOT soap residue ... It is D.I.R.T. How can you run a load and still have sauce & ketchup that dripped onto the inside of the door when loading the dishwasher STILL on the inside of the door??? Darn thing cant even clean itself!
We bought a new Maytag fridge in 2013, french doors, ice maker on the bottom. In 2 years we have replaced the control panel on the front door 3 times. Each time the plastic panel cracks and breaks free. The last time they replaced the entire door, all on warranty. Well 3 months later it does the exact same thing. I call Maytag and they say, fridge is past its warranty period so no coverage. It will cost me about $600 to replace this control panel.
I just purchased this washer in Feb. 2012. The motor had gone out in Oct. I called Maytag Service, they came out to repair it. In Nov., it was doing the same thing again. I called Maytag Service, and they sent someone out to fix it. They expected me to take off from work where they inconvenience me with this washer. It is a reject washer. They would give me another washer and not consider people having to work and cant take off for their reject washer. They said as long as it is under warranty. I feel that I should be able to get me another. This washer has given me problems since I had it.
Maytag is the worst dryer ever purchased. We bought it in 2019 and the heating element broke. When I contacted Maytag directly, they said, nothing they could do. Really?? A major part was defected and there was nothing they could do! Its very sad when a major company that you purchased from shuts you down with a defected piece in their dryer and they chose not to help out the consumer. Shameful! I will NEVER purchase another product from them again...
Very easy to use- just dial the button to the load of your choice! The only problem I have is it becomes unbalanced sometimes on a heavy load. :( And it is also energy efficient and lets you know when it needs cleaning.
Purchased a Maytag Bravos top loading washing machine in Sept. 2015. First time we used it the machine vibrated enough to shake the walls. We thought the balance was off. Called Lowes (installers) and they came out and said it was level. There was something fishy about the grinding type noise it made. Also noticed that in spite of all the noise that the clothes essentially stayed in the same spot while the basket moved. Sometimes the clothes on top never got completely wet or rotated through the wash water. Called Lowes again and they looked at the machine and said it needed replaced. But the 90 time period for replacement had passed. Lowes said it would be repaired. A technician came and replaced the basket, saying it might have been out of round. He left, we used the washing machine and it was worse. He came back an hour later and talked with Whirlpool and they said there might be something wrong with a gear. Hes going to replace the gearbox sometime. Meanwhile we are stuck with a washer that makes a lot of noise, vibrates terribly and doesnt appear to do much washing. If noise equated to cleanliness then it would be fantastic. But had we known about the noise or the many complaints we would never have made this purchase. Whatever happened to Maytag quality? Bet that Maytag repairman isnt lonely anymore.
I bought a new Maytag dishwasher 9 months ago from Costco - Maytag 24 in. Built-in Dishwasher with PowerBlast Cycle, White. This dishwasher needs a new motor - Please do not buy this dishwasher. It is garbage.
At 36 months old, my Maytag refrigerator has already suffered from a Freon leak. After repair, the leak continued causing the fridge not to produce ice. After another Freon charge 7 days later, the fridge will freeze ice only in a manual ice tray. The water in the ice maker for whatever reason will not freeze? To make matters even worse, the freezer fan has been noisy for the last year. Maytags solution is to purchase extended warranty for $300 plus or hire repair person at $100 for first hour. A 36 month old refrigerator is in essence a disposable item. Basically for a $700 fridge… that breaks down to about $20.00 per month service charge and then it’s time to replace!
In December 2017 I bought a Maytag Bravos (w/o agitator) based solely on past experience (56 yrs.) of buying from Maytag without any complaints. A friend told me I wouldnt be happy with my purchase and she was RIGHT! It doesnt get my clothes clean to my satisfaction, my towels are all getting snags as well as silky sheets and pillowcases and dark clothes have a soap scum line on them. I have slightly better luck if I wash everything with the deep water level option but I still need to wash dark clothes a second time without any soap or fabric softener to lighten the scum line.I am very careful to use minimal amounts of high efficiency detergent but that doesnt help. I called Maytag and complained within the first month but then we were gone for the month of February and I just never followed up with them. Now Im sure its too late to do anything. I wish I had listened to my friend. Hopefully I can save another consumer from making the same mistake I made.
Same as everyone else, ice freezes up on the bottom and water runs out all over the floor, ruining my new floor. Whole kitchen was new including all appliances. Maytag is ruining my floors. Can find no drain pipes so not sure where the water is supposed to do. I think they forgot to install one. But I am getting pretty sick of seeing my floors ruined and stepping in water.
Just like all the other reviews, the control panel on our 3-year-old dishwasher stopped working. The obvious defect of the product and lack of customer support is unreal. We ended up replacing the Maytag with a Frigidaire. Hopefully it lasts more than three years.
I have used Maytag washer and dryer for over 20 yrs. I recently replaced the set we purchased in 1988 because the washer broke down but I have never had a great problem with it either. I do on a average of 3 loads of laundry a week. I measure my detergents, mostly wash on warm or cold and I keep the filters and machines clean. I would buy the same maker should I need to replace them.
I thought I was nuts - only 2 of water in a full machine of bedding or clothes. I agree with all the other one star remarks - clothes still dirty, still dry, hardly any water and if you use the bedding selection, it takes nearly 2 hours to wash a load and then it doesnt spin dry so you have to rinse and spin again. Very disappointed with the machine. Yes - class action lawsuit? How do we do this.
WOW! I cant believe I bought a Maytag MDB7749AWM1 Dishwasher without reading any reviews. Paid $650 for it a couple of years ago and the control panel is bad. $390 to repair it, unbelievable! Sounds like Maytag has a major customer service problem because I will NEVER BUY A MAYTAG DISHWASHER again! Spent $5000 grand on new Maytag appliances thinking they were the best to replace the outdated ones. Not the same, not sure what youre doing Maytag but youre losing a lot of loyal customers. What a shame! My old dishwasher lasted over 18 years and I didnt have any problems. 2 years? Come on!!! Same problem as the other 5000 people, someone needs a career change!
We have had a Maytag dishwasher for just over a year. The control panel acts up randomly and has finally quit altogether. The design of the handle is very poor as it pulls the control panel away from the door. Will never buy a Maytag product again. This is a very clear design flaw and when we called Maytag they offered no help as we are passed the guarantee.
Bought the washer last week. Balanced it per installation instructions. Washed several loads. The darn thing goes off balance almost routinely. Have rechecked the level on several occasions and found it LEVEL. Contacted Maytag. The lady I spoke with said to just use it and it will level itself out. So much for Maytag help! This will be the LAST Maytag product I buy.
We purchased a $945 Maytag 6.4 Cu. ft. self-cleaning freestanding electric convection range which was part of the stainless-steel package for $3600 + a $600-dollar 5 warranty. I did the research and found a solid 4.0 rating, so I went for it. Now I wish I never wasted my money and time. My 5-year warranty for all 4 appliances expired on 8/17 and now everything starts failing, how convenient. The oven will not heat past 340-350 degrees which won’t work with 90% of the stuff I bake. I called Maytag to see if it can be fixed and was quoted $400 for the issue but nothing else. I can pick up a new stainless-steel oven with the save features on a holiday sale for $500. Don’t waste your money on warranties!
After 30 months of light use.... two adults in the house, the top of the machine at the ports that allow adding fabric softener and bleach have rusted in a severe way. The machine is rusting away and Maytag customer service will say nothing except, it is out of warranty. I am very sad that I purchased a $719 washer that is falling apart with scant use.... Maytag no longer stands behind the product and I will never buy another one of their appliances again!
This machine is awful and a waste of money. Don’t trust the reviews with “workarounds.” That’s crazy! Doing laundry is difficult enough in my house so I need to add extra work? And they don’t work anyway. Water is barely 1-2 inches deep. But the real issue is the clothes don’t come out clean. Of course, they smell clean because all the soap hasn’t rinsed out but they are not. I spilled coffee on a white tee. Dabbed it up with a wet napkin. Threw it in the laundry. Did whites and added extra bleach and extra water because I know how much this machine sucks. Not only are my clothes yellow but the coffee stain is still there. I can’t imagine how it will wash tough stains like blood and wine and grease. I cannot even believe they are allowed to rip people off with this product.
Purchased a Maytag Dryer, Washer and Oven Range in December 2011. Both washer and oven were serviced within 1 year under warranty. The dryer stopped working in August 2013, not under warranty. Total cost to repair is $450. Called Maytag to see if they could reduce the repair cost, answer... NO. Maytag spends millions of dollars in advertising... Built Strong to Last Long but they cant spend several hundreds to keep customers. Will never buy a Maytag, Whirlpool, KitchenAid or any other related company product ever. Their motto should be Built Weak to Last Weeks.
Never dies, never have had to have it serviced. House burned down is reason why it died. So I rebuilt, bought another one, then moved took it with me, then left it with my daughter and moved to Mexico. The dryer is still working to date and this all happened over 10 years ago. I sooo want another one. Best brand period. I only buy Maytag as they last. Unfortunately I do not have one now as they were unavailable in this country so bought something different. I was told the machine I have currently was as good as a maytag - they lied. I recently found out they have them now, so when I can afford one again, I will purchase one.
I bought my Maytag Bravos top load washer from Home Depot. In one year. I had the Maytag warranty people out three or four times. The warranty ran out and I purchased an extended warranty from A&E. I have had them out at least five times.I called Maytag and they told me since that I didn’t get the extended warranty from them, that there was nothing they could do for me. I explained to them that this washer cost me over $900 and that I have had numerous repairs on the washer, in which the warranties cost me over $400 so far.How much do I have to keep paying for this lemon? Maytag will not do anything about it! This goes to show you that paying top dollar for a washer does not guarantee you will have a good product. In this economy we can’t afford for this to happen. This is a very bad product and Maytag will not stand behind their own products, but they are willing to charge the consumer high dollar for them. This is a disgrace!
I have a Maytag refrigerator - the kind with the French doors with the freezer in the bottom and then the middle drawer is now leaking water all over my hardwood floors. This is ridiculous. Maytag better get off their butt. They need to send people out or send letters to people that have these freezers to fix them. When you pay a lot for something they should get a good product. If there a recall they should of send out letters or something.
I have never liked the stove because it is too small (it came with the triplex) and it has porcelain like top. One burner burns to hot, the other three mediocre, there isnt enough space between the burners and the back of the stove. It doesnt cook evenly and it really does not have a low or simmering setting. You cant set a timer for simmering because it cooks too fast. The knobs are stuck and sometimes wont light when you turn them down. The oven is okay, but could be better. Wish it had self cleaning. The broiler in no existence. Food way too close to the flames. We have had this oven since we bought the triplex back in 2011.
I paid over $600.00 for a new maytag washing machine two years ago. It quit working a few days ago and the man said itll cost over $400.00 to fix it. Why do you people build this type of junk? I would like to hear from someone on this and why I had to pay $300.00 a year for a washer that is totally worthless now??????? ** please contact me. This is crazy to buy this washer and it only last two years.
Ive read a few reviews and would have to agree. This is the worse washer I have ever purchased. I agree clothes go in dirty and come out dirty. I have to hand wash clothes to get them clean and wont even mention how long it takes a white t shirt to start looking like it was placed in mud vs being placed in a washer. Called Maytag and they said I was loading it wrong even though I was loading it as suggested by the manual. Then they suggested it needed service. I think not after reading these reviews.The irony is that I had called for service on a front loader due to prolonged washing cycles, the repairman was as useful as this MayTag washer. Come to find out I replaced a perfectly functioning washer, intake screen on cold water needed to be cleaned, for this piece of useless metal. I guess since reading that Maytag doesnt value its customers by offering some type of consideration I will replace this piece of crap. Please dont buy the Bravo series. You will be sorry and you will never have whites white again.
Let me make it simple for you, DO NOT PURCHASE A MAYTAG/WHIRLPOOL product. Maytag/Whirlpool believes its products should work for 1 year and then become obsolete, at least this is what the Maytag/Whirlpool customer service line told me. I purchased a MVWB950YW (Bravos XL) top loader on September 4th, 2012 for $948.00 plus $99.00 for an extended warranty. The washer worked marginally well when it was brand new. June 2014, the washer in spin mode started to sound like a freight train was about to run through my house. When I called for service the service company immediately signaled it was a bad bearing and offered me $500 to put towards a new or refurbished Maytag!!! They claimed if they were to repair the machine it would VOID the extended service contract?? I wanted the washer fixed, I did not want to spend more money to buy a new machine. I continued to use the machine as is, with the incredibly loud noise. June 2015, the same machine starts to leak water and is even louder. Again the company in charge of the service contract offers money for me to put towards a new or refurbished machine. Net is, Maytag/Whirlpool engineers its products based on its warranty - 1 year. Anything after that they view as an opportunity to steal more money from you and I the consumer. Do yourself a favor and NEVER purchase a Maytag/Whirlpool product. I would like to think American products are superior to its foreign counterparts, however Maytag/Whirlpool is not in this league. In my opinion, Maytag/Whirlpool has lost the privilege to call itself American and should no longer be allowed to do business in this country.
Bought a Maytag bottom door refrigerator/freezer about 3 years ago and within 6 months had the bottom drawer ice freeze issue that is so common all over the internet. Today is the THIRD ** time Ive had to take this piece of crap product apart and clear the ice. For all of you who have contacted Maytag in the past... Ill bet you got the same response I did when the fridge was new. They claim there are NO KNOWN ISSUES. They actually told me they had NO RECORD of previous complaints with this issue. MAYTAG SUCKS! I wouldnt take a free appliance from them. Worst customer service possible and they take no responsibility for their ** design and problems. There should be a class action suit for this issue. IF ANYONE IS EVEN CONSIDERING A MAYTAG APPLIANCE... Do yourself a favor and think twice.
Same as the rest of complaints. Dryer needed a new motor 3 months after purchase. Crazy. Door magnet replaced at 5 months. Lint screen replaced. Washer electrical board replaced at 8 months. Cloths come out wrinkled, tore up with holes and I have like bleach spots on clothes that I didn’t use bleach with. Now the washer is screeching and coming UL. My husband thinks its the bearings and tub seal. Called Sears and parts alone are 185.00 not counting labor. Of course its out of warranty now. Seen comments about a class action lawsuit. I really think this product deserves one. Why should we as consumers have our hard earned money wasted on a product that doesnt meet our standards for a quality washing machine that we thought we were buying. Whos in.
I can honestly say that my Maytag refrigerator is indeed the worse appliance that I have ever purchased. This is how it rolled... I bought a new Maytag stove, frig, microwave, and dishwasher in June of 2006. Here is what I am now dealing with... the frig went on the fritz 2 years ago (warranty expired). The problem being the freezer would not automatically defrost. Because of this the coils would ice up and this prevented the cold air from moving from the freezer into the frig part. Things remained frozen in the freezer, but everything became warm on the other side, the frig side. I had it repaired about a year and a half ago to the tune of $165. Then about 6 months ago the problem reoccurred, but instead of paying for another repair I figured out that if I used my blow dryer I could defrost the ice from the coils on my own.Unfortunately, the problem reoccurs more frequently now and I have to manually defrost the coils almost every week. This past weekend things finally came to an end as no matter how many times I manually defrosted the coils, it would be fully iced up again with an hour or so. Also, all the time it is acting up it just sucks up electricity, and I have notice a spike upwards on my energy bill. It must be related to the frig. So, I bit the bullet and bought a used frig on craigslist just to hold me over until I have time to do research on what appliance brand is indeed reliable. I should of done this before I bought my Maytag appliances from Home Depot. As far as my other Maytag appliances, here is their current condition. Microwave about the stove: the handle broke off a little less than 2 years after purchase. Stove: now has rust on the front of stove, at the bottom of the stove which is a pull out drawer.Dishwasher: not working at all. The start button doesnt work. Normally, you just push the button and a green light comes on and it begins the first cycle. This is no longer happening and no green light comes on. Refrigerator: Took it to the dumps this morning to be recycled. Cant believe it, all of these appliances are nothing but crap and I will never purchase another Maytag. I have shared my experiences with all my family and friends and have encouraged them to avoid Maytag, as it is not even close to being the product it used to be. Another piece of junk coming from somewhere other than here in the USA. We lose jobs here in the US, and then end up buying the goods from another country that makes inferior products. How stupid can we get!
I had one set of Maytag washer and dryer and I loved it. I bought another set and hate it. The washer smells and has been fixed a couple of times and the dryer is bad. I had to have a drum replaced because of one of the bars inside. I paid for the insurance but the bar was considered cosmetic. It has fallen off again after about 2 years and Im sick of it. I will never buy another Maytag again. Repairman, of course, had to order the drum and then I had to take another day off work to be here when it was delivered and one more to wait for him to come. I am so unhappy with this brand - never again.
I purchased my washing machine in July 2020 and it was broken by November. It took months without a washer before the warranty finally replaced my machine. I had the second machine less than 6 months when the water pump went out on it. They told me it would be two weeks for the repairman to come out. In the meantime my clothes were locked in the washer half full of dirty water. They told me we would have to force the lock to retrieve the clothes so they would not mold. The repairman called, never showed up, just called to ask what was wrong. Told me he would order parts and I had to wait 21 days to see if they would be able to find them. Today is day 21. I called the warranty back and was told it would be escalated and someone would call me in 4 days with a resolution. In the meantime I have spent $60 a week doing laundry for my family of 6 at the laundromat for MONTHS. Out of the 18 months have dealt with Maytag, I have spent more than 6 months at the laundromat. When I asked to be reimbursed the money I have spent they offered me a free 6 month extended warranty or a fifty dollar gift card. This product is garbage! The customer service is garbage. Dont waste your money.
I have always bought Maytag products, but I will never buy another one again. This washer is the worse. It never has gotten the clothes clean and it is so loud. It has gotten worse. I called someone out to look at it and now am being told that the bearing is going out. We havent had the washer for two years. The cost to repair is going to cost us $574.00. That is crazy. We are going to let it go out and buy another washer, but NOT a Maytag. I will do my research before buying a new washer.
This is an awful product. I bought this product from Best Buy at the beginning of August 2018, and can no longer return it because it’s past their 14 day return policy. This washer does not wash clothes well. No matter what setting it’s on, clothes come out looking dirtier than prior to washing. Maytag should do what is right and refund customers for this worthless purchase.
No adequate response from Maytag. Unsafe washer. Will be taking this to consumer protection as my scrubs are coming out of the wash with blood etc. left on the articles, even with bleach used. Very serious for all concerned. If you have someone with shingles or any other transmittable skin disease in your household, do not use this washer.
I am, was, a loyal Maytag owner. The Bravos design, center hub, catches the clothes and rips the material. Customer service will only state damaged material is not warrantied. So I now have a washer that in addition to washing clothes rips them.
After only 3 yrs of normal 2 person family use my Maytag washing machine completely failed. The ball bearings in the transmission seized requiring the replacement of the transmission. At the same time the control panel failed yielding the machine completely unusable. The repair cost was more than originally payed for the machine, forcing me to purchase a new one (not a Maytag). Maytag said since there was no recall on this model that they could not help me. I bought the Maytag because of their claim of quality. This was not my experience either with the product, or the customer service.
If you are considering this product...RUN AS FAST AS YOU CAN!! This is the biggest piece of junk Ive ever owned!! I would be more than happy to take back my 20+ year old washer over this JUNK!! It is 2-2 1/2 years old tops. I cannot count how many times my husband has already had to repair this garbage!!! I will NEVER purchase another Maytag appliance! My stainless steel dishwasher isnt any better!!
I purchased the Bravos Washer and Dryer from an elderly couple who didnt have it more than 6 months. About a year went by and the washer started making a noise when the water extracted and finally flooded my laundry room. I found that a penny had gotten into the plastic housing that extracts the water. This has happened on 2 different occasions. I have replaced the extraction unit 2 times and it now cracked again. Then I started getting F1 error codes and having to restart as much as 6 times so it would start the cycle. This washer has been a royal pain. It is frustrating when you think you are getting a quality product and have nothing but problems. I previously had a Kenmore washer and dryer that lasted me 15 years and was still functioning when we sold the set after buying the Maytag Monster. We only ever replaced the heating element in the dryer once. That was it. I will not consider a Maytag again and possibly not another HE at all. Glad I did not buy them new!
If I could rate it lower than 1 star, I would. We bought ours new in 2005. Within 6 months, the main pulley for spinning the drum fell off not once but thrice. The repair tech said that the shaft was machined incorrectly at the factory and the bolt that would normally hold it on was backing out. The 3rd time it happened was close to the end of the warranty and the tech could not make it out before the warranty date. When he did show up, they wanted to charge us. I wound up putting the part in myself. Two months later, the suds alarm came on, which caused the water valve to open. The pump kicked out and the water valve stayed on flooding my basement and the electronics in the washer. This happened twice. The second time was a week ago and I tossed the ** out to the curb. We also have a Maytag Gemini double stove which does not work either. This is the second and last Maytag appliance that I will ever own. They are junk!
I have been on the chatline with Maytag customer service for two days, trying to enforce my warranty, which expires next week. My washer flooded my kitchen over the weekend, and I contacted Maytag to schedule the repair under the warranty. First, the woman, Aisha, looked up my registration, and confirmed that I was who I said I was, that my address and phone number had not changed, and told me that according to the records, the washer was purchased on 2/7/2011. Whats the problem? First, they wanted the model and serial numbers. I realized that this is important information in determining what machine needs what repairs, except there was not one sticker anywhere on my washer! Aisha said that the technician would not perform the repair, if the manufacturer did not install the model information properly on the machine. As if I had any control over the placement, or lack thereof, of proper ID for the washer. This was followed by a request for proof of purchase. I explained that I moved, and misplaced it, but I would have it emailed to me from the original purchaser. I was told that unless she could verify the proof of purchase, and the date of purchase, she could not schedule the repair under the warranty. This is despite the fact that not 5 minutes ago, she had just read this information from her computer! I asked her why would I register someone elses washer under my name and address? She didnt care. I told her I would have the receipt emailed the next day, and she stated that regardless of the date I requested, and scheduled the repair, if the actual repair took place after the expiration date of the warranty, it still would not be covered! I told her that makes no sense. I have no control over your scheduling issues. If you cant honor the warranty if the repair is made after the expiration date, then I need a date prior to that. I am entitled to the terms of the warranty, and intend to use them. Aisha said again that, without proper proof of purchase and purchase date, without proper tags on the washer, and if the repair takes after the expiration date, it would not be covered. I disconnected from her, and reconnected with another rep, who told me that some of the information Aisha gave was incorrect. I can schedule the repair, get the receipt and email it, or submit it through the chat, and regardless of when the repair was actually done, the warranty would still be honored. This person couldnt be sure what effect the lack of proper tags would have on that. My third re-entry into the chat was no better. I located a copy of the receipt in my email, and contacted the chat again. An almost amazing thing happened! This woman again confirmed all of the information Aisha recited last night, and was prepared to schedule the repair, without even asking about proof of purchase. This woman, Jennifer, was willing to schedule the repair, verify that it would be covered under the warranty, even if it was after the expiration date, because I had called and arranged the appointment before the expiration date, and she was willing to have the missing manufacture tags replaced. I had to ask her three times to review the email, and confirm that I had the correct receipt for the technician. I asked if the technician in the course of repairing the washer, had to remove the drainage hose, could he either replace it with a longer one, or add an extension, because according to Lowes at the time of installation, the hose they installed was supplied by the manufacturer, not them. Jennifer stated that since he was only there to repair the leak, and installation is not covered under the warranty, I would have to pay for him to replace the wrong hose, with the correct hose myself, even if he removes it! I told her that she needed to ensure that the technician absolutely did not remove the drainage hose from the back of the washer during his repair, because if he removes a part that is obviously the wrong part, and then replaces the wrong part after his repair, I would file a complaint every single place I possibly could. Why would a repair technician remove a part, determine that it is the wrong part, and then put it back! That is like a mechanic repairing the axle of a car, and discovering the brakes are bad, but since he is only there to repair the axle, he replaces the bad brakes after fixing the axle! He was going to be able to replace the missing manufacturer tags, though! This entire process took at least 3 hours and two days. To date, Maytag/Whirlpool is absolutely the worst company I have had to deal with, right after Sears, and ahead of AT&T. The consequences are that so far, Maytag refuses to have the technician replace the wrong hose with the correct hose, if he removes it in the course of repairing my washer.
MVWC200BW0 - Washer starts to fill and then drains before completing the fill cycle. Contacted Maytag through the live chat on their website (cant talk to a real person on phone). Since my one year warranty had been expired 12 days I was told to contact a certified repair person. They offered no help in solving my problem. Told nothing they could do, warranty had expired. Maytag will never get my business again. Now I know why the Maytag repairman is so lonely, people have quit buying Maytags.
Thinking that the Neptune fiasco was over, I happily bought into the sick company and got burnt 3 times for all 3 purchases. The Gemini range with dual ovens: the controller clock with all relays and electronic package is dying, leaving me with no ovens, or slow heating and an alarm in the middle of the night. Now, even the burners are not working properly. Junk at any price, and I paid $2,400. Not 5 years old and repaired several times under warranty; all were electrical failures.The fridge is another failure. Apparently the Freon is leaking out. It is unrepairable and it was typical of these from what the service guy said, not 5 years old. It was repaired once, leaking on floor. Apparently, it was a kinked drain hose. The dishwasher was one year old and it caught fire when the dial was turned while the machine was running. The 4th machine, an over the range microwave, is still running… although from day one it sucks so much power on the dedicated line that it dims the lights in the microwave as it starts up and each time, the magnetron energizes. I am just waiting for it to fail too. Can you say never and mean it? There was no goodwill offered. “So sad” and “too bad” is the common line. Nothing will last more than 5 years if you listen to sales people at Maytag - junk. There was no help from the corporate office. Nothing I can do for you. Junk, junk, junk.
I read the reviews before I bought this washer, went to a major department store to buy it. This way I knew that I could get good support if something happened to it. Its been 3 months, I use the washer everyday. There are 4 adults in my building, they use it daily. I have never had a problem yet, the clothes come out cleaner than the front loader I have. It seems Maytag still makes a good product. I am the first to admit, when you make large number of products you will have some with a defect. But this washer the Centennial by Maytag works great.. Plenty of water in the tub, the clothes come out clean.. Maybe those people having problems need to stop buy at big box home centers. Theyre known for lumber not washers.
I have had my washer and dryer for 14 months and from day one, my washer eats holes in my clothes. It is always the bottom center front of my shirts. I complained about this and was told it was my clothes. They were either old, or the type of fabric, or too much bleach, etc. etc. Everything was wrong with myclothes except the washer. I purchased a new shirt and washed it without ever had worn it, and when I took it out of the washer, it has holes in the front. NOW YOU TELL ME that is the shirt and not the washer. I have used Maytag for the past 40 years and I never had any problems with the old Maytag washers. This new Bravos is a piece of junk and I am sorry I ever purchased it. I will never buy another Maytag product.



