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Maytag Range Model MGC7536DS
36 Inch Gas Sealed Burner Cooktop
Maytag 36 Inch Natural Gas Cooktop with 5 Sealed Burners, Installs Over Oven, ADA Compliant, in Stainless Steel
Manufacturer: Maytag
MODEL: MGC7536DS
MSRP: $1153.90 USD
Maytag Range Model MGC7536DS Error Codes
CODE: F0
PROBLEM: Function key stuck
FIX: Replace touch pad or if touch pad is part of the clock, replace the clock (ERC).
CODE: F1
PROBLEM: Defective touch pad or clock (ERC)
FIX: Replace touch pad or clock (ERC). Touch pad is a more common problem. Refer to F1 test at the top of this page for more information.
CODE: F2
PROBLEM: Oven temperature too hot
FIX: Replace relay board, if present, or oven temperature sensor (RTD). Check sensor harness.
CODE: F3 or F4
PROBLEM: Shorted or open oven temperature sensor (RTD)
FIX: Check sensor harness and harness connection between oven sensor and oven control. Replace oven temperature sensor (RTD) if wiring is ok.
CODE: F5
PROBLEM: Watchdog and hardware conflict
FIX: Replace clock (ERC).
CODE: F7
PROBLEM: Function key shorted or stuck
FIX: Replace touch pad or if touch pad is part of the clock, replace the clock (ERC).
CODE: F8
PROBLEM: Analog / Digital problem
FIX: Replace clock (ERC).
CODE: F9
PROBLEM: Door latch
FIX: Check door latch components.
Related Error Code Pages:
Maytag Refrigerator Error Codes, Maytag Range Error Codes, Maytag Washer Error Codes, Maytag Dryer Error Codes, Maytag Microwave Error Codes, Maytag Dishwasher Error Codes,
Related Troubleshooting Pages:
Maytag Refrigerator Troubleshooting, Maytag Range Troubleshooting, Maytag Washer Troubleshooting, Maytag Dryer Troubleshooting, Maytag Microwave Troubleshooting, Maytag Dishwasher Troubleshooting,
Related Repair Pages:
Maytag Refrigerator Repairs, Maytag Range Repairs, Maytag Washer Repairs, Maytag Dryer Repairs, Maytag Microwave Repairs, Maytag Dishwasher Repairs,
Related Parts Pages:
Maytag Refrigerator Parts, Maytag Range Parts, Maytag Washer Parts, Maytag Dryer Parts, Maytag Microwave Parts, Maytag Dishwasher Parts,
Maytag Range Model MGC7536DS
After 6 months of use, I still HATE my Maytag washer. I will never buy Maytag again! The machine must be tricked into adding additional water to wash. It begins to agitate with very little water! Destroying my clothes! Also, I am having to hand wash all my underpants. They do not come out clean. If I could send it back, I would! Feel totally ripped off! I would give 0 stars, if I could!
Bought this Dishwasher two years ago. Control panel was working intermittently now it does not work. I am looking for anyone with this same problem. I know lawyers who are class action specialists who fight for the consumer. We need to make Maytag responsible for the flaws they have in their product. From reading these other reviews it seems that this control panel issue is consistent no matter what model you have. They must all share the same electrical components that is causing this issue with the control panel. My model number is MDB8959SBS2.
We purchased a Maytag MVWX655DW1 Bravos MCT washer in 2017 and I recall a sloshing sound during agitation. Its a high efficiency model and was okay for several months, I think. It began to make something of a clunking sound during agitation that was similar to the deceleration sounds when the spin cycle completes. It seems that is an indication that something is wrong. Clothes arent clean after washing - another reason to suspect a problem. I observed the wash cycles and noticed that some items dont even get wet during the wash cycle. The clunking is probably an indication of the type of failure but I couldnt find anything other than someone else asking the same question when I did an internet search. Expected performance is shown in a company video with water sloshing during agitation. Thats the key take-away. My basket moves back and forth an inch or two during agitation and makes a clunking sound at each direction change. Water isnt sloshing through clothing and some of the garage rags that were once my clothes probably just needed a good washing. I suppose that even cleaning the washer isnt accomplishing much. The spin cycle is actually impressive. I load the washer evenly and find the completed loads with a towel or shirt evenly covering the clothes pulled to the basket below. Unfortunately, thats probably the only part of the process cleaning anything.The enclosure says its designed and assembled in U.S.A. and, unfortunately, speaks to our manufacturing ability. Some of the engineers Ive worked with over the years suggested areas to inspect. I was able to use my phone camera to look under the unit and noted that it is controlled by a main drive motor and a little synchronous motor with a linkage that Im guessing changes agitation direction. Both are made in China. Ive considered repairing it and just pulled the wash plate for inspection and found nothing beyond the difficulty of pulling the wash plate. Probably an issue with the drive assembly and a few hundred dollars in parts to fix. Ive also had input from someone about the cost of replacing the control board. I grew up with TV commercials of the Maytag repairman with nothing to repair in the world of reliable, American products. Its disappointing to find that is no longer the case. The low tech GE washers weve used all our lives were old and ugly when they left our house. Not defective, a few drops of oil below or worn finish but still working. It really is a disappointment to look at where we are today. It didnt have to collect samples on Mars or deliver orders in a self-driving vehicle. A reliable washer to clean dirty clothes is all we hoped for.
Bought a Maytag Bravo washer, suppose to be the best of its kind from Home Depot. Should of known I was in trouble when it took them over four months to deliver it. It lasted two years before the bearing went on the machine. Whirlpool/Maytag was of no help. Ironically, the machine Im using today is my old Maytag I bought 17 years ago. The repair cost for the new machine was about 50% of the cost of the machine purchase.
We have been totally pleased with our Maytag Washer and Dryer BRAVOS XL units from day one. Their advertising is Spot On correct. Follow the directions for periodic cleaning and all is well. The only issue weve had is low water on some wash cycles. But these are Eco and Environmentally friendly units. So we learn how to use the machines for best performance. We would definitely purchase these again.
Not only does dryer come with missing parts and are told by Maytag 1 to 2 weeks for delivery or drive 25 miles to pick up one. You do not qualify for rebate even though you do not receive washer and dryer for 5 days after rebate starts. Should have kept my old GE was faster and got clothes cleaner. Was looking at a Maytag refrigerator not anymore with their service.
The machine had automatic fill which did not allow enough water to rinse the clothes properly. I had to run another cycle to rinse the clothes. The machine was also extremely loud. When I had a warranty repairman come out concerning these two item as it was brand new, I was told I should have researched better. I gave it away after 3 months.
MVWC200BW0 - Washer starts to fill and then drains before completing the fill cycle. Contacted Maytag through the live chat on their website (cant talk to a real person on phone). Since my one year warranty had been expired 12 days I was told to contact a certified repair person. They offered no help in solving my problem. Told nothing they could do, warranty had expired. Maytag will never get my business again. Now I know why the Maytag repairman is so lonely, people have quit buying Maytags.
Most every post about Maytag/Whirlpool dishwashers reads the same. Mine is no different. The control panel on my model MDB7749SBM1 has failed after about 16 months of use. Its a lose-lose situation for the consumer, as the cost of parts and labor for the repair equals or eclipses the replacement cost of a new unit.Another fine example of the degradation of an American brand, once known for quality and reliability. Dont be fooled by the branding. Buyer beware!
I bought a full Maytag kitchen in 2010 because like many others, I trusted the brand. However, before I knew it, the dishwasher broke down. I live in Canada so I get Whirlpool (owns Maytag) 2 year limited warranty. Thank God for that because I have had the repair guy come 7 times. Each time for the same problem (control board) and they have replaced a listed of parts with no success. I have asked them to honor their no lemon policy but am given excuses as to why someone has to come see it first before they can give me a new one. Once the service guy arrived he obviously has no idea about anything and just goes for the repair. Its so frustrating.I am fed up. It is completely unacceptable because now Im losing money staying home waiting for the repair guy. Maytag is the biggest piece of junk I have ever bought. I only hope you see this before buying a Maytag product. Like many others here I use my dishwashers once a week. Now Im faced with a dilemma where I might have to purchase a new dishwasher as soon as my 2 year warranty runs out. My $700 went down the drain.
I have a 4-year old Maytag refrigerator. The back of the top freezer compartment is frosted and frozen, and the bottom refrigerator is now too warm to put food into. I wonder if a lonely non-busy Maytag repairman can come and fix it? Oh wait! Thats the deceptive false advertising that I bought into when I wrongly assumed that these were great appliances. I cant afford to get this fixed and after what Ive read from other peoples experiences, it wouldnt matter anyway. It would just break again anyway. What a joke! Ill unplug it and try replugging it in after it thaws and maybe that will work.
I purchased my home in 2008 at which time I bought all brand new Maytag appliances, well the above the stove microwave Ive had to replace the door handle because it broke off and the oven I can only use the very top or bottom to cook on and I cant move them, otherwise the racks will fall through. I have burned myself numerous times as I cant pull the racks in or out and I found that out cooking dinner and when I pulled it out the rack fell through and my dinner went crashing down and splashed everywhere. Due to this fact I hardly ever use it. I contacted Maytag with no help, told me to buy new racks and those did the same thing so it was a $100. It seems as though the liner cant handle the self clean heat and if you look at my oven, the left side is pushed in. If anyone gets help with this issue please let me know. My model number is MERH865RAS serial # 14348133LX. Oh and my refrigerator is a side by side and I have had to have it repaired twice because my food kept thawing out. That model number is MSD2651KES serial 60869476LV all of these are Maytag products and were purchased brand new from Home Depot.
Please read Michael of Davenports review. I read it and word for word this is my experience. This washer is the worst Ive ever had. If I could get back my old 20 year old machine, I would trade it in. Dont buy, youll hate it.
I purchased a Maytag Bravos washer and dryer pair in 2009. Over those 5 years I have had at least 8 shirts come out of the washer with tears in the armpits. First I thought it was my armpits destroying the cloth. Then I thought it was cheap cotton (all my shirts are 100% cotton) from foreign manufacturers. Ive had two shirts destroyed this week, this mornings was really thick material. Usually when I remove clothes from the washer, they are entwined and twisted. Consistently when I wash any load including a towel or two, the washer becomes unbalanced. My clothes often have a foul odor after washing. My theory is that the lack of a center agitating spindle is allowing the clothes to tangle, and not really cleaning them. I have to use the extra rinse setting or the clothes come out covered with soap suds. In summary, Im not happy with this washer and will never buy another Maytag appliance. Im also not sure the high-efficiency technology has had all the kinks ironed out.
I purchased a Maytag dishwasher four years ago and it has been serviced six times in those four years. Not just small things, main parts. Control board twice, control panel twice, and cleaning terribly the other two. They replaced the control board once and then would not do anything after that. I just got it replaced four years into this nightmare only because I bought a Sears home warranty plan and they are replacing it. I would never buy a Maytag appliance ever again.
According to repairman this washer had a very common problem with what mine was doing. Water was gushing up out of the detergent, bleach, and softener dispensers and running out onto my floor. It was going to cost an arm and a leg to repair it. Mind you this washer isnt even 3 yrs old yet. Called the manufacturer and they basically told us that we should have purchased the extended warranty. We said if so many washers of that model had that problem they should have had a recall and fixed it for the customer. They said it wasnt a safety issue. I asked if falling on a floor covered with washer water and breaking a hip isnt considered a safety issue? No more Maytags for me.
I feel its kind of cheap. The interior is all plastic which doesnt look shiny and clean as it use to be when it was new. Not efficient in cleaning. Can see still dirt spots in some of the washed dishes.
I bought a Neptune Washer in 1999. 6 years later (2005), it started making the 747 landing noise. It was implied that somehow it was our fault, maybe, something from my contractor husbands pocket. After all, it was a Maytag, and surely there could be no design or engineering flaw! (My daughter still has 34-yr.old one.) We were told the repairs would be so expensive. It would be wiser to buy a new one. Foolish me, I bought another Neptune to match my dryer. Of course, now this one has the same bearing problem and again its cheaper to buy a new washer. I am angry and not sure how to proceed. Any washer, but especially a Maytag, should last more than 5 - 6 years. I should not have to buy my 3rd washer in 12 years. And if I do, it certainly wont be a Maytag!
About 9 yrs ago, we remodeled our house. And when it came to appliances, I was vehement we were going to go with Maytag because of their great name and reliability (We have 7 sons and needed reliable appliances). Boy, was I ever wrong?! We have gone through 2 Maytag dishwashers and countless repairs to the Maytag dryer. And our top of the line refrigerator has been a piece of junk!Of course, shortly after the year warranty was up, the flimsy pieces of plastic holding up the shelves started breaking off. The repairman, who came to replace the cooling coil on the refrigerator, said those shelf plugs couldnt be fixed. The whole front of all drawers have come off as well. He mentioned that Maytag was going bankrupt and started compromising on fit and finish. And he said that we just happened to purchase in that time frame. Now, we have a compressor that needs to be replaced for over $500! I have, in my garage, a Gibson freezer from my grandma that is 40 yrs old, and literally the most reliable appliance we have. Never have we made any repairs to it!I called Whirlpool (since they bought Maytag) to tell about my horrible experience with Maytag, and let them know we have to replace these appliances. I asked if there was anything they could/would do (discounts whatever) to redeem their name. I was told that they would not be able to help at all. So, I told them that I would not give Whirlpool anymore of my business and warn anyone I could, not to buy Maytag, Whirlpool or Amana. Isnt there any appliance company out there who cares about customer service, a good name and a reliable product?!
We updated our 25 years old dishwasher, which ironically still worked, to a Maytag we bought at a BrandsMart in GA in November 2010. Sixteen months later, the unit just died. The panel would light up, but would not run. We contacted Maytag and were assigned a repairman (The Appliance Guy) who could not come to fix the dishwasher until 5 days later. Once he finally showed up, I was informed by him that the control panel for the dishwasher had two shorts in it and it would be cheaper for me to just buy a new dishwasher because the repair to this one would be $344.44. When I contacted the customer service for Maytag, they offered to let me pay for the repairs and then they would give me a six month service warranty for free. Does that make sense to anyone? I could buy a totally different brand, brand-spanking-new and have a twelve month warranty with a better product. I asked to speak with Cheris boss and got to speak with Aaron, who offered me the same spiel. Heavily scripted, I apologize that you are dissatisfied, but all we can do is give you the service warranty for six months after you pay for the repair. I asked him if he was reading a script and he replied no. Now I know that he had probably repeated these same words twenty times a day. Heres a thought, Maytag claims to be a green company, using less electricity and water, and saving the customers money and yet they are filling up all the landfills with these appliances that are not even five years old. How is that being a green company?You know how when you buy a nice new button-up shirt? The makers of that good quality shirt go ahead and sew an extra button on the inside bottom part of the shirt because they know that theres a chance youll lose a button. Well, Im thinking that Maytag should just start shipping a couple extra control panels in every box of Maytag dishwashers. Crazy idea, right? Okay, so an easier and cheaper way for Maytag to correct the problem is to stop making dishwashers. Go back to the drawing board, make the engineer who designed the control panel wash everyones dishes (as punishment and he can get help from the customer service people because theyre really doing nothing), start building the old design dishwasher that has the old switch and dial, and start respecting their customers. There, problems solved!
When I bought Maytag Neptune top-load washer, it lasted three months. I had to have the rockers replaced. Three months later, the lock switches went bad. Six months later, the main circuit board went out. Thank God it was under warranty. Ive had this ** washer four years and it broke down once again. I dont have any warranty and the money. They want to fix it. Im going to go out and buy something else. Piece of junk. It makes no sense. And when the first situation arose, I did ask if it had been recalled and of course, they said no.
This was my first Maytag, will definitely be my last. I purchased the combo washer and dryer from Home Depot in 2014. So far it has broken down 4 times needing major parts replaced. The first 2 times it broke within 3 months of owning the machine, so I called Maytag and made very irate complaints and was able to get the 1-year factory warranty extended by another 6 months. This month (May) marks the end of their extended warranty and lo and behold, the machine broke again! I called Maytag again, asking to speak with supervisors instead of customer service reps. They refused to put me on the phone with anyone higher up. I got as far as a customer service manager and she wouldnt budge. Her response was: If the machine breaks again, call us back and we will be happy to review your case at that time. I assured her that the machine would definitely break again, because it is a lemon and has broken 4 times already and wanted satisfaction NOW!! She refused to continue speaking with me and told me to call back if and when the machine breaks again. I am deeply disappointed in Maytag as a company. They had a wonderful reputation way back when, but their customer service department is sorely lacking along with selling a sub-standard product that they will not stand by. I plan on taking this matter further. I am a business owner as well as a single mom, and have no time for broken down machines and nonsense.
Well, my washer is 2 years old, yes thats right - 2 years old. And it only goes to the wash cycle, washes once and stops, wont complete a full cycle. Yes, the brand with the commercial with the repairman just sitting around because their products are so great you never have to work on them. Yeah right. And Ive seen videos on YouTube on the problem with the Maytags. So Maytag may want to look into it!
We bought a new Maytag Bravo washing machine last spring. It was easy to understand the instructions, but that is all that was good about it. Like everyone is saying. It doesnt wash the clothes completely. On every dark load I have what looks like streaks of lint. I contacted Maytag. They gave me suggestions for solutions. None of them worked. I have put the clothes on for a second rinse and spin and it got out some of the lint. Also. they are evidently spun so hard in the washer, after they come out of the dryer they are a wrinkled mess. All the wash and wear, which is almost everything we own, is wrinkled. I have to iron every item. Never again a Maytag for us. If there is a class action suit, I want in on it.
Had previous Maytag for years. Good, reliable, easily repaired product. Cycle sequencing very recognizable. New washing machines are ridiculously designed. Neither you nor the repairman have any idea what the cycles are or if they are even working as designed. Many cycles start out trying to wash with little or no visible water in the drum (top loader). The clothes come out tied in knots. I now wait for the agitation to start then pause and add water for three to five minutes then restart. What a nuisance. I have called customer care many times and they are courteous but not very helpful. This machine is an engineering nightmare. If I were in charge I would retire the people who dreamt up this contraption and get back to something reasonable before all their credibility is lost FOREVER!!
We do not use the range daily. Our household consists of only two persons. First time we operated the self-cleaning feature on the oven the outer pane of the double glass pane door had what appeared to be grease stains and dirt. In as much as it is a SEALED double pane glass door there is no access to the outer pane to clean it. The double range was only 16 months old and was purchased at RC Willey in Henderson, NV. We also purchased ALL Maytag appliances for our kitchen i.e. refrigerator, dishwasher, microwave, washer and dryer on the same date. In addition we purchased furniture for the entire house at RC Willey. The Service Department at RC Willey advised me to access the Whirlpool website for assistance or to call an independent service repair contractor at my expense. THANKS MAYTAG! After having had your laundry appliances for over 30 years, without any service problems whatsoever, I was lulled in a false sense of security over the quality of your appliances. Now I have a household full of Maytag appliances and am at the mercy of independent service repair contractors.
Dishwasher control board has completely started blinking cancel when not touching it, ran for the entire time I was in Church. Numerous problems, only 2 years old. NEVER would I recommend this brand, EVER!!!
We are having the same problems with the drain clogging and bottom of the freezer filling with ice and then water all over the floor. We currently de-ice the freezer once a week. After paying top dollar for what is advertised as a top product, we expect better service. Especially when Maytag is fully aware of this problem. We sent an email of complaint to Maytag. Heard from them today. They would pay for the replacement part but not the labor. Most places around here charge $250.00 just to walk in the door!!! Is Maytag kidding?!?! NEVER AGAIN. Will also tell anyone who will listen to stay away from Maytag. No wonder they dont belong to the Consumer Resources group!!
I bought this Maytag oven (MEW 7627HB) to replace a 20-year-old GE double oven. Upon the first use, I found that it has noisy cooling fans which run continuously as soon as it is turned on and, for some time, after it is turned off. These fans make an irritating, loud, whistling noise. The dealer responded to my complaint, pulled the oven out and performed a complete system test. He then called engineers at the Whirlpool factory, who told him that the fans were a recent redesign made because the previous design didnt satisfactorily cool the electronic control circuit and that there was nothing to be done about the noise. After several weeks, the oven, when in use, continues to stink of overheated electronics. I fear it wont last long.Note that my old GE model, which also had electronic controls, didnt run a fan at all unless both ovens had been on for some time or the self-cleaning feature had been on for a while. And it didnt make a loud noise.
This machine is not backed up by Maytag unless you purchase an extended warranty. I tried to contact Maytag regarding this machine breaking in less than two years. This machine has all the bells and whistles but dont expect to use them all because as soon as I used hot water or steam, it affects the lid lock assembly. This should be a recall from Maytag. They know it happens but arent doing anything to improve or remedy the situation. I was only able to use this machine with cold water after this happened. I spent more money getting this washing machine fixed than it deserved. Im so disappointed with Maytags customer service and their product.
I bought a Maytag dishwasher (Model: MDBH949AWS2) from Home Depot on 07 April 11 and it died 24 August 11. I called Maytag to set up an appointment for repair. The repair person showed up and stated that the control panel needed to be replaced. Apparently, if moisture gets into the panel it shorts it out. One would think that when designing an appliance that utilizes water and creates steam, it would be sealed. Anyway, the repairman explained that because the dishwasher was in a residential program, the warranty was null and void. I wish that someone would have explained this before I purchased it. I went online to AppliancePartsPro.com and ordered the part for $100.75 including the shipping cost. Then, I went back online to look up how to install the panel. The repair person said that they are charging $133.00 for the part and $129.00 to install. A small star tip screwdriver and 15 minutes was all it took to fix. From what I have read, this will not be the last control panel but, at least, I know how to fix it. Another thing that I know is that Maytag is off my list of future appliance purchases regardless of where Im using them.
This washer is a piece of expensive junk. It was used sparingly (2 people using it) for 16 months when a repair service had to be called. The estimate to fix the machine ($980) exceeded the initial cost. It did not clean the clothes adequately when it was working. There was a powdery substance on the clothes when they were removed. The clothes were always bunched up and intertwined. Only the proper type and amount of soap was used. I cant recommend this washer to anyone. We were very disappointed since we have always purchased Maytag washers/dryers. Never again.
We (family of 2) purchased our Maytag Bravo XL Washing Machine Model#MVWB880BW in Nov. 2013 for over $700.00. Last week, Dec. 2019, the washer would not finish the rinse/spin cycle. The clothes were still wet. I researched troubleshooting in the Maytag booklet included with the machine and tried everything. It still showed an OL on the readout. It was not overloaded as I only had 3 towels, 3 washcloths, and 3 hand towels in the washer. I tried just the rinse/spin cycle alone to get the water out of the clothes, but they remained wet, and the OH still appeared on the machine. When I called the place where we bought it, they suggested unplugging it, waiting and plugging it back into the outlet to possibly reset the machine. That seemed to work for 1 very small washload. The next day, I tried washing again and the OH appeared with the clothes still being wet. We had a repair person come out. The service call/diagnostic of $116.98 plus repairs of $304.41 plus $95.00 to install of the new Motor Control Board. I feel that cost is excessive for only 6 years of service. Before we bought this machine in 2013, I had a Maytag which lasted over 20 years with NO problems. I always thought Maytag was the best washer, but this experience has proven to change my mind. We went out and bought another washer rather than replacing the board not knowing how long the new one would last. Needless to say, we did not buy another Maytag. I do not feel I can trust the Maytag products anymore. After this experience, I did more research on the Direct Drive used in this particular model washing machine and found that it had been problematic. I would have thought Maytag would have offered a recall to avoid these costs/problems and avoid dissatisfied customers. Along with the original purchase of the Maytag washer in 2013, we did buy the matching dryer and are hoping the dryer will last longer than the washer. We shall see.... This has been an unexpected and expensive lesson.
We received our new Maytag washer MHW8200FC on Saturday 11/18/17. We washed 2 loads on Saturday and on Sunday it didnt start. Not only did it not start but it was locked with clothes in it. We finally got it to open but it wouldnt start to wash. We had the distributor, Warners Stellian, schedule a service tech. He came out on 11/21/17 and determined the board was bad and that he would order one and be back on 11/29/17. A week without a washer doesnt work for a family of 5. This isnt like a lawn mower I use once a week, we use it daily. Whatever happened to quality control? A brand new expensive product breaks in 2 days? Maytag says its Made in the USA, which Im all for... Only if it works. USA or China, broken is broken so I dont care where its made. Whether its planned obsolescence or just a plain faulty product, Maytag is now another brand that I will avoid buying in the future.
At 14 months old Main computer box failed, caused the machine to shut down on unbalanced load ($400). At 28 months old Main computer box failed, caused the machine to shut down on unbalanced load. In addition when the service guy was underneath the machine to change the module he noticed the stator housing to the motor was falling off. He said he never saw anything like it. After reading about all the problems people have with these machines I have talked friends and relatives out of making the same mistake of buying an old and trusted brand like Maytag. .
I have always been an advocate for Maytag Appliances. Never bought anything beside Maytag. Our old Maytag refrigerator broke. Would cost too much to fix. So, we decided to buy new. We had the old white, which I was perfectly fine in buying again, however, white was super expensive. So, the salesperson persuaded us to purchase stainless steel. We got a pkg for close to $4000 all in June of 2016. Needless to say, these items have been called for repair within the 1 year warranty over half a dozen times, and have had to replace pieces that have just broken. My worst experience is the stove. I really do not like it at all. I feel the product is misleading. We wanted a self cleaning oven. It is the newest brand out there for what I consider a joke. It is the AquaLift Technology that does not clean anything. My old Maytag self cleaning oven cleaned far better than this. The same spots are in the oven. It just is worthless. I have addressed my frustration with Maytag where I was told that the oven is for the light user. Well, then you need to educate the people who sell your stuff, because I have a family I cook a lot. If this product was made for an apartment single person who does not cook then we should have been informed. Your product states Self Cleaning. Its not self cleaning!!! My frustration went up to the main office of Maytag where their resolution was to give me a discount on a new stove.What do I do with the one I have, and I was told I could sell it!!!! Really Maytag wow from a consumer that has always been a valued customer this is the level of service I get. I ended up purchasing an extended warranty on all Maytag products, because of my fear of something just breaking again. My advice to all is either buy a no named brand or buy something cheaper. Please folks if you have a family do not purchase these products. Its for people that just need a pretty display of appliances!!!
My complaint is not against Home Depot but Maytag Products. They are inferior products. Stay away from Maytag! Note: We are in our mid-to late 60s, no kids using these products and they do not get a lot of wear and tear. Maytag Microwave: MMV 4205DS-0, May 29, 2014 we purchased Maytag appliances for our kitchen (stove and microwave from Home Depot). I liked the 10 year metal warranty plate attached to the front limited warranty of the microwave. This means nothing! They cover the stainless cavity of the microwave (a part that will never go bad). June 3, 2014 this microwave was delivered. Thanksgiving, the microwave went out November 30, 2015 this was replaced with GE Profile Model JVM3160RFSS for $178. November 30, 2015, Diamond Factory Service was here for the Microwave. We paid $90 for the service call. They wanted $228.09 to repair (1-8206419 Switch $15.22; 1 W10269460 Switch $27.03; 1 W10727360 Microswitch $27.03 and Labor $155.00). Maytag Dishwasher MDB7749AWM. Purchased from Al race Appliance for $599.95 total with tag etc was $920.27 on 5/16/12. So thankful was purchased the additional warranty for five years. We have had 2 service calls so far for the same issue, which is W10356494 Console CMFF0312434. This is a known problem (it will not start). I wish I would have googled the model before purchase was made. When the warranty expires, this will go to the curb too.Also, purchased Maytag Neptune Washer and Dryer from Best Maytag, Rockford. The dryer had problems with the circuit board after a short time. Too expensive to replace. Our family and friends ALWAYS purchased Maytag only. No more! Stay away! We are waiting for the oven to go next. Oh and check out the bottom drawer. There use to be room for pots and pans. No more. Lucky to get your pot holders in there.
Bought the washer in February 2012 for $900 at a local appliance store, delivery included. Just yesterday (10/16/15) a 5 cent piece of grey plastic flew out of the lid lock mechanism. Thinking this $900 modern piece of machinery painstakingly designed by intelligent people with university degrees would certainly work if I just stuck the plastic part back in. I just popped it back in, the lid locked, and the machine spun away happily (only having to run a correct cycle for an unbalanced load twice! What joy!) Fast forward 40 minutes, I skip down the stairs to go retrieve my flannel sheets (because its October in Pennsylvania, its getting freezing cold at night) and pull up gently to open the lid. It doesnt budge. About 2 hours later, following a screaming match and some furious googling, it was determined we would need two people to pop the entire top off the machine to extract my sheets.So in order to use the washer to clean clothing now, weve been unplugging the machine. Removing the three screws on the control panel (aka brainbox), unplugging the black and white wire from the brain box, taking the control panel off and sitting it on the dryer, and using putty knives to push in the metal clips holding down the top of the machine down, and prying the entire top of the machine back on its hinge. Then I can get my clothes out. Then doing so in reverse (dont forget to add detergent before shutting the lid! It will lock and you will have to pop the entire top off again.) to use the washer. All because of a 5 cent piece of PLASTIC. What brainchild figured, Eh, we can just use plastic for this important piece that the washer wont run properly without. It doesnt matter!? Someone that wanted to make $300 a pop doing service calls thats who.I cant believe Maytag has gone so far down the tubes. In case anyone else ran into this problem and needs to fix it, write down the model number, serial number, and other crud listed under the lid. Then use them to wipe while youre in the bathroom. All you need is the company and part number on the lid lock mechanism. According to Maytags website my washer doesnt exist. And there was no way, no matter how creatively I googled, to find a part for it with the Maytag model number. So now I have to try to find this measly mechanism to replace and try to use this piece of crud for a few more months. I guess my Christmas present this year is buying a new washer. And you can BET it will not be a Maytag.And two more things: with no agitator, you can fit really big stuff, but you also get to hear your washing machine dancing on your basement floor with an uneven load. No matter how many times you try to re-position items, it runs a corrective cycle, refills with water, and spins everything into a ball AGAIN. Also, the miserable thing is starting to rust. Right on the sides and near the lid hinge, and all around the bleach receptacle. How cheap, a washer on which the paint rusts right off with chlorine bleach.I wish I still had my Grandpas old 1930s wringer Maytag. At least I knew that one would work without a cheap piece of plastic. And at this point I might prefer wringing my clothes to hearing my washer try to escape. In short: cheap parts, no replacements available through company for DIY repairmen, company designed to force customers to use their servicing for $300 a pop. 1/10 would NOT recommend Maytag.
I bought this machine about a year ago. It does not wash your clothes good. Stains nor smell does not come out. It makes this god awful noise that can be heard throughout the house... It suppose to save on your water and electric bill but no savings for me considering I have to wash items 2 or 3 times... I hate this washer and I paid a lot of money for nothing coz that’s what it does - nothing!!!
My Maytag refrigerator was purchased from Home Depot less than 3 years ago. It is a French door, bottom freezer draw model #MFI2569VEA1. Every four days, there is a huge puddle of water at the base of the unit and it is starting to ruin my ceramic tiles. I tried the online video solutions to no avail. Home Depot wont repair it, they told me to contact Maytag. Maytag wants me to purchase a $375 warranty, which is 30% of what I paid for the refrigerator. I will never buy a Maytag refrigerator again, or any Maytag product for that matter. They once stood for solid reliability and peace of mind, now you get a piece of junk instead. I cant even sell it on Craigslist if I wanted to because who would want it? If a class action suit is ever initiated, Ill be on board. I hope Consumer Affairs contacts me.
I bought a Maytag front loader washer and dryer, plus the pedestals for each. In last August of this year the washer just stopped in the middle of a wash cycle. I placed a call to the customer service. The tech diagnosed and placed an order for a part and set an appointment for two weeks later, with a time window 1 to 5 pm. The person called at 5:30 to tell me he had an job before he could get to me. I had taken the day off to wait for him. I called and they ended up rescheduling, for two more weeks.. Tech came ordered different parts, tech did not show up. Tech came out again ordered new parts. Next week he arrived wrong parts. Washer still not extracting. New tech, new parts, new appointment, this was what happened throughout September and October. Tech was not happy with his job, stated that to me, would not do anything but install part, even if it didnt work. He took parts with him. The washer still not extracting. Last Thursday he didnt even have all the parts, made the decision to replace machine without discussing it with me. Told me Sears would call me in 48 hours. Received call today Tuesday. Go to Sears to have it replaced. None of the machines they offered are compatible with mine. I will have to purchase the pedestal for the new machine, plus pay the overage to get the comparable machine. Service appointment people were horrible, cold and rude. Sear store at the mall where I purchased my washer said that it was not their problem. Once we sell it you are in their hands. Have had Maytag for over 30 years. Will never buy it again. Will never buy at Sears again. Too bad I have to replace my washer with something from Sears. Not enough space to write everything I have gone through, the lost workdays, the extra expense of having to go to the laundromat, the stress of dealing with incompetent people and techs.
Sears washing machine model # mvwx500xwo - This machine is the worst. My mother who is 87 years old smells like mold every day due to the smell that comes from this machine. Im not sure whats going on but the plumber told us there is something very wrong with this machine. Its not the hot or cold water that smells, its the machine. I am now concerned about my mothers health. Please advise if you will allow us to purchase another machine with some kind of a credit due to the serious issue this machine has.
Bought a Maytag fridge model MFI2569YEM0 a few years ago. From the get-go, the ice machine would spit out ice hither and thither, mostly not into the cup or mug. Even when I held the cup up high into the dispenser orifice, I noticed it still spit out ice seconds after I released the cup, so ice cubes would spill onto the floor. Secondly, the vertical doors do not close well, and I must manually push them closed, especially the left door due to the poor design. (I noticed my neighbors more updated fridge has a better closing door. Forgot what brand, though.) Theres also rust forming on the front of the stainless steel fridge panel. It has penetrated through so I am unable to remove it.Lastly, this past week I walked into the kitchen stepping in a pool of water in front of the fridge. There was a sheet of ice accumulated on the bottom of the freezer. After some research, its likely the nipple in the back of the fridge that plugged up. I have yet to fix the problem, but so far, Maytag gets an F- in quality, and I will NEVER, EVER purchase any of their appliances again. I remember my parents washer dryer lasting 30+ years. Maytag, what happened???!!!
I inherited the Maytag Bravo washing machine when I got married... should have stuck with my LG! The Bravo does not clean clothes properly, I have to wash fewer items in each wash and wash them on the power cycle! Wasting time, water, and electricity! Will be purchasing a different brand!
First of all, Whirlpool owns the Maytag brand. Ive seen a few reviewers on here say I will never buy Maytag! Im buying Whirlpool from now on! I picture the executives smiling and nodding, Good. Maytag used to be great - machines lasted 20 years or more. Now they last about three. After one year, the paint on the washer was bubbling and coming off, and now its starting to rust. The warranty doesnt cover cosmetic defects beyond 30 days, and the warranty for the rest of the machine is only one year. Theres a reason for that - the machine will undoubtedly have problems after that. Multiple calls to Maytag/Whirlpool and they do not care. Terrible product, terrible customer service. I tell everyone I know never to buy Maytag or Whirlpool.
The washer w10420491A is 2 1/2 years old and got the F51 code. The result is the hub bearing are shot along with a circuit board. I would stay away from any Maytag Bravos washers.
We purchased a Maytag Jet Clean Plus in August of 2013. Within 8 months the control panel stopped working. Though it was replaced by one of their technicians it now after 9 months is broke again. How can this be such a crappy product??? Over 800 dollars for a dishwasher to have to go out twice in less than 2 yrs is just wrong. The company needs to stand behind their products!!! I will never buy Maytag again and will advise anyone looking to not waste their money!!! VERY DISAPPOINTED!!!
I am so sorry to see so many people having the same problem. Maytag Dishwasher Model #MDB7749AWM2 purchased 12-10-11. Control Panel needs replaced (260.00...service call, part and labor). Writing this as Ive spent the last 20 mins on hold with Maytag. Im demanding them to make this right. Ive been told by Trisha at Maytag not to believe all these post as people tend to exaggerate the problems. Anybody have info on class action lawsuit? ?
Bought a refrigerator from Home Depot in November 2012 for a cost of $1,647.48. In August 2013 it stops making ice day 1, stops cooling & it is running nonstop, all lights on display go out day 2. Called Home Depot & was given another number to call, called that number was told someone would be out next day to look at it. Also told my warranty would expire in November & I needed to buy another warranty. Maytag customer service was very rude. If their product was any good why do I have to pay extra for another warranty. A $1,647.48 refrigerator that only lasts 9 months, REALLY!!! Do not purchase Maytag appliances if you dont want to lose your money. Shame on Home Depot for not standing behind their merchandise. If you have a problem while warranty is in effect, Home Depot should replace product.
If the control panel light on your Ice2O refrigerator starts flashing you will learn about the Non-Customer Service of Maytag. The problem is the High Voltage Control Board. Maytag has been aware of this defective part since 2007. At one time Maytag was fixing these at no cost to the customer via a recall. Then conveniently in 2011 the Japanese tsunami wiped out the only plant in the universe that manufactures the part.Now out of the goodness of Maytag’s corporate heart they offer the customer $300 off of a $2300 replacement (Oh, I am so grateful). It is time for Maytag (Whirlpool) to accept responsibility for a defective product and recall this refrigerator with a replacement. In the meantime if you have this problem, my advice is to go out a buy a non-Maytag/Whirlpool product since Maytag/Whirlpool cannot be trusted to stand behind their products. Please share this post with family and friends to prevent others from experiencing Non-Customer Service.
I will NEVER get another Maytag product ever again! My not even 1 year old washer broke and I have been waiting almost 2 1/2 months for a part to be replaced. My partner and I are nurses working on the front lines during this COVID pandemic and I can’t even wash my scrubs at my own house but instead I have to go to a damn washateria. The “supervisor” told me 2 weeks ago that if the part is not in by today, 1/27/21, that a brand new washer will be sent to me. Well I call today and the people I spoke to denied any recollection of this information. The “supervisor” stated that she is “documenting all of the information” so when I called back I would not have a problem. Once again I have been lied to and wasting my breath and time. The customer service has been TERRIBLE and I cannot believe that this was once a “reliable” brand! Clearly this brand is unreliable and the personnel is also unreliable. NEVER AGAIN WILL I BUY A MAYTAG! Save your money and buy a different brand!
I bought a Maytag washer and dryer so many years ago that I have forgotten when it was. They have performed admirably under trying conditions. Our washer finally needs replacing due to the buildup of scale from our very hard well water. This after about 30 years of good service. Looking to replace them and will probably buy another Maytag set when they go on sale.
In March 2014 I purchased all my kitchen appliances from Home Depot. Everything was Whirlpool except the dishwasher, a Maytag. The floor in my kitchen is wood, and I noticed that the finish was coming up in the area around the dishwasher. I called an accredited service company and the technician said the appliance was not level and proceeded to do that. Next, tech #2 - dishwasher not level, fixed it - different company. Tech #3 - dishwasher not level, fixed it, said perhaps I did not load the appliance properly and water splashed out! Dishwasher continued to leak, floor continued to warp. Came back as #4 and decided it was the control in door. Ordered new one, installed it - dishwasher leaked. Called Maytag at that point. They refuse to accept that it is defective merchandise, will not replace it on my word. They need a tech to certify that it is unfixable. Tune in tomorrow. This will be #5. My best advise at this time is Do Not Buy a Maytag appliance. They will not stand behind their products! Home Depot order # below.. Appliance model #MDB8959SBS.
I purchased a Maytag gas range about five years ago. After about two months, I noticed that the paint on the burner grates was flaking off. I called the company and they told me it was cosmetic. I have since bought two sets of replacement grates. I call the newest ones my dress grates, which I put on the stove when I am having company. I use the damaged ones for everyday cooking. Last year, the panel flashed. It locks constantly. And often, the door would not open, unless we pulled the stove away from the wall, unplugged it, and that cleared the computer. So, after months of unsuccessful door openings, the handle finally fell off completely. And the door locks whenever the oven is turned on. You have to finish your cooking, press cancel, and wait until the oven cools off, and then it will unlock. I have tried pushing aluminum foil into the latch hole on the door but have not been successful. Sometimes I just put a spoon in the door to keep it ajar while cooking. This cant be energy efficient. Of course, it is out of warranty. I saw a similar complaint about the burner grates. Also, the paint has chipped in several places on the cook top and the disks are all chipped. I am never ever going to buy a Maytag product. Oh, by the way, I called a repairman. I paid $65 for him to tell me that to replace the lock mechanism and the door handle, it would be $400. I can buy a new stove for that, but not a Maytag.
My Maytag dishwasher is not working after 1 years & 60 months. I called Sears, where I got it. Then, Maytag company. It looks like I need to spend $167 for an electronic controller (the push buttons will not turn on) if I do myself (I doubt if I can go it, but I can try). If not, how much will I pay a tech for coming (I was told $59) plus the labor if I let him fix it. So Im looking at a total of approx $400 plus to fix a 1 1/2 yr old Maytag dishwasher. Any comments Maytag??
We bought a Maytag dishwasher on 9/22/2012. Model number MDB7759SAB. Within the past couple of months, it has been very temperamental. The control panel started beeping continuously and some of the functions wouldnt work anymore while others continued to work too well; in that the dishwasher on occasion would rewash several times without anyone starting the machine again. The dishwasher also started leaking water... As of yesterday, the dishwasher control panel stopped responding and then out of the blue, the dishwasher turned itself on in the middle of the night! We called customer service and they said they could send a repairman out for around $89 and then we would have to pay for the parts needed and the cost of labor. After reading many reviews sounding exactly the same as mine, my husband and I are against repairing this lousy machine. Its absolutely ridiculous for a dishwasher to quit unexpectedly like this. Our question now is, which brand to purchase for our next dishwasher? No more junk please!!
I purchased this washer from Lowe’s on 8/9/2017. After 3 years and 2 months, this washer would no longer power up. I tried resetting it by unplugging it and lifting lid 6 times. It didn’t work. The extended warranty from Lowe’s expired on 8/9/20. I called a technician and he found it need a control panel and control board. He suggested that I call Maytag to see if they would give me the parts as a courtesy since the washer was only three years old. I contacted them and experienced long wait times (51 minutes was the longest). I spent a total of 3 hours on the phone with them. They said no there was nothing they could do for me since the manufacturers warranty ended 2 years ago and the “mother control panel” doesn’t fall under 10-year motor warranty. Well, there’s no need for a motor warranty if there’s no power to the unit! The cost of the parts would be almost $600. It is shameful to not stand behind your product. I would expect to have to replace an iron or a juicer after 3 years, but not a washer. This was a major blow to how I would view the way they do business. I purchased the extended warranty from Lowe’s. I will never do that again. It was a waste of money. They didn’t make any concessions for me either. They kept saying it was a manufacturers issue.
Contacted their customer service by phone and email numerous times...sent photos. They did nothing on a major issue,,three year old washer..now junk. Side of washer is rusting out the metal housing on washer is compromised.
The washer does not get clothes clean at all even with the help of odor blaster, does not spin right, does not even out the clothes, walks while it is spinning. My towels do not smell good at all. The dryer gets too hot and the lint trap is always a mess even though I clean it after every use.
This Bravos washer and dryer saves energy for sure, but sadly, that is it. It does not wash my clothes and rinse them adequately. They are so twisted and wrinkled I have ironed just about all my clothes. Even my synthetics are severely wrinkled. The dryer sensors do not work. They never dry the clothes adequately. The concept was good in that they are compact and have a large capacity, but the design does not work. I was lured in and unfortunately, there were no reviews at the time but I see that everyone shares my sentiments. The washer and dryer are just not any good. Thank you.
In 2009, we purchased $5,041 worth of Maytag appliances. Three years later, we have had issues with every appliance except the dryer. The washer needed a new motor and circuit board in February 2011. The oven light came on and stayed on because the switch malfunctioned in June 2011. The ice maker in the bottom drawer sprung a leak in February of 2012 and today, the over-the-range microwave stopped working without any sputters or warnings. While I was investigating the possible reasons for my microwaves demise (Im concluding that it is poor craftsmanship!), I found that my dishwasher is on recall. I did not have any problems with that and it is the one appliance that could have started a fire! Maytag appliances will not be bought again by me or anyone I know. They are a huge disappointment and waste of my money!
I always purchased Maytag products but no more. After 16 months of ownership of the MDB7749SAM1. For the last three weeks I have been washing my dishes by hand. This unit has so many defects that it should be recalled. Sick of buying parts!!!
Fifteen months after purchase, the lid lock and motherboard goes off. It was replaced with new parts and the machine still doesnt work. Cost of repair is equal to the cost of the machine. With or without an extended warranty, the expense is not worth the investment. While shopping to replace the machine, the dealer finished my sentences on Maytag washers.
We bought a Maytag dryer and within two years the drum cracked. It will cost over $500 to repair it and then will the new drum be better? I bet not. Piece of junk.
Model MWVC360AW0 has never done a decent job cleaning. Washing pods would not dissolve completely. Ruined a lot of clothes. Had to rewash many times. This is a piece of junk. Extended warrant folks at Home Depot no good either.
I love the way it can really handle large loads. The dryer is the best though. It actually dries your load without you having to turn it on more. There are many different choices that handle drying. So, no more to the bone drying.
I have owned this dishwasher about four years. After about three years the control panel malfunctioned and had to be replaced. Six months later I had to replace the controller. After another six months the control panel has again failed. Rather than invest more money in this beast, I have decided to replace it with what I hope is a more reliable machine. This experience has definitely put a bad taste in my mouth about Maytag products. I’m afraid this will be my last purchase of a Maytag product.
I own a Maytag dishwasher - it is a few years old now. I first filed a complaint in 2011. We have had it repaired several times - the control panel keeps breaking. Why is it that my grandmothers old dishwasher worked for 30-40 years and now you are lucky if you can get an appliance that works for a year without breaking? This planned obsolescence is ridiculous. Do not buy Maytag products - hit them where it hurts - in the wallet. They used to build quality products, but not anymore. I contacted the law firm in California that another person had listed as they have started a class action lawsuit. Eppsteiner & Fiorica Attorneys, LLP, at 866-548-8857 - if you are having atrocious problems with your Maytag dishwasher (they mentioned Fridgidaire, too) - because of the control panel, please call. The company wont fix the issue unless they are forced to.
My stove is approximately nine years old. During the past year both my husband and I enjoy cooking from recipes 3-4 times a week thus the stove has become essential. Functionality and size is important when trying to cook meals with two or three components. One of the oven racks was missing from the oven when we moved into the house. Even though it is self cleaning, spills pile up between cleanings so it is great that it has a really cool steam cleaning option. Just wish it were 5-6 years newer.
Maytag Dishwasher MDB77495 - We bought this dishwasher September of 2013. April 2013 when you pressed the option I wanted the options auto clean, rinse only, steam sanitize and delay hours. The thing would work when pressing start but I have no idea what it is doing. The repair man replaced the board and all was good for a couple of months then it happened again. The board was replaced again and in two more months it failed again. The repair man told me that moisture was getting to the board and there was corrosion on the ribbon mentioned in another review here. He contacted Maytag both times and gave them my contact information but they never called me + they told him that they have never heard of this happening with this machine. We had a Maytag machine 8 years ago where the board actually melted but like an idiot decided to try them again. I will never buy a Maytag again.
Maytag Washer over 3 years old. Often problematic not functioning smoothly! Maytag invented this defective machine to intentionally rob the customer with all the probs that comes with it - poor design & quality, & not logistically programmed! Even aftercare/customer service SUCKS!!! Now, sensor spinning option is no longer working, drum not operational. No more Maytag!!!
I sold my 20 year old Maytag set and upgraded to this Maytag Bravos washer. This machine takes almost 1 hour to do a load and they come out dirty. Only way to get clean is to set on bulky sheet which uses twice as much water as old machine. This unit should have never been put on the market.
We purchased a Maytag Bravos X washer 2 years ago. Theres not enough water in there, and the clothes get so tangled that Ive had holes in them. Ive had technicians come out several times and they just say that its the water saving feature of the washer. I put it on the wrinkle control setting and the clothes come out ridiculously wrinkled. All of these problems are due to the water saving feature. I absolutely hate this washer and would never recommend it. I want my old washer back with the agitator and enough water in there to actually wash clothes.
I purchased this dishwasher at least 12 years ago and it still works. However, after that much use some of the buttons no longer work. It has china, economy, regular, rinse only and extreme wash features.
Would give them 0 Stars if that was an option. Bought a Maytag washer and dryer in Aug 2021. Washer broke Jan 6 2022. Called Maytag/Whirlpool on Jan 6 as it was still under warranty. They only had one service company in our area to work on the washer. I called them and it took them 10 days to come see what is wrong. Ordered parts. Said it would be 2 weeks. We are now 6 weeks into this with no parts. Called customer service and they said they were notified that their service company needed a part and would take another 21 days to resolve. Talked to a supervisor (Demetrius) who sounded like he did NOT want to be in that position. Offered no solution other than we will just have to wait. Threw a 3 month extension for the warranty on which still does not fix the problem. Sad to see this company go down the tubes as it was once a pretty decent business with solid products. No longer.
Maytag Dishwasher model MDBH989AWB3. The dishwasher was purchased at Home Depot March 19, 2010 in Hollywood, FL; delivered to our new home April 16, 2010 in Brunswick, ME. My complaint is the exact same complaint as the previous 28 complaints! I think the reason our unit worked for 6 yrs is because it was in use only 6 months a year. My experience: you make your selection, two lights come on, you press start, but nothing happens. You think this is a simple repair. You read the manual and try their troubleshooting advice, but to no avail. When you contact the company, they tell you that this is going to be an expensive repair, probably over $500. You contact Home Depot who want nothing to do with you or your dead dishwasher. Their advice: contact the Maytag company. You contact local appliance repairmen and they will repair it at a cost of over $500. You offer the unit to the repairman for free; he declines. He suggests you check the online Consumer Affairs site. It is on that site that you realize the dead dishwasher belongs where one brings other dead things: the dump. I will NEVER buy another Maytag product. I would suggest no one else does either, unless you want to practice your skills in dealing with frustration or you want to throw $693.40 to the wind and watch it flit away helplessly. Thank you for reading this.
I called customer service to ask if there was some way that Maytag could assist me with repair of this like new dishwasher. When I said it was out of warranty and I had no additional warranty, I was told that a repairman could come out for $110 and diagnose the problem and that parts and labor would be extra. I explained that I had purchased Maytag because I saw commercials, for years, showing that Maytag repairmen had no work. She was very unhelpful and kept droning the same mantra, that a repairman could come out for the above charge. I was very angry and asked for the name and address of the President of Maytag so I could send a letter of complaint. I composed a letter, however: it is Thanksgiving time and I need my dishwasher so I made an appointment to have it repaired. I was told he would be out Mon. between 8 and 5. I asked for a more specific time and was told that I would get a call on Sat. with the time. Thankfully, no call came, because on Sunday, I read the reviews on this site and realized that Maytag was no longer a reliable nor a responsible company and I decided to save myself money and time and stress and just go out and buy a GE. So we will hand wash the dishes on Thanksgiving and buy a GE on Black Friday. This does not mean that I am letting Maytag off the hook. I intend to send my letter to Jeff Fettig at Maytag and also join in the class action suit. How very sad that the name Maytag has become just a name used to shill for defective and shoddy merchandise.
WARNING: Do not buy a Maytag washer, unless you get a very extended warranty. My wife and I had A GE, but it wore out after only a few years. So, we decided to go with a Maytag, since they always claimed that the Maytag repairman had nothing to do, which leads you to believe that they never need service. WELL, 3 years and 10 months and our Maytag blew its transmission. Oil is leaking from the seal, and its on borrowed time. So, off we go to get another washer. Just keep in mind that Maytag, and Whirlpool are one and the same company, so buyer beware. Oh, yeah, forgot to mention, there is a sticker on the washer stating that there is a 10 year warranty. That is only on the drum, which never goes bad, and the electric motor. NO OTHER PARTS are under warranty unless you participate in the extended warranty. My wife and I are going to go out and look at some used washers. There are places that refurbish them, and they have a better warranty, believe me. I am hoping that we can find one WITHOUT A FREAKING COMPUTER BOARD in it. Cost to fix my washer, according to the accredited Maytag repairman is $560.04. I think I can get a basic washer that wont stop working after a few years for less than that. Just in case you are wondering, its only my wife and I, we only do laundry a couple of times a week. Its not like we wore the machine out prematurely. Thanks for listening.
Called Maytag to set up service call at around 9am for my washer, was given a rate of $129.00. Thought it was High but it was my only off day and felt confident that it would be a reputable company. If Maytag Priority Service would refer A&E Factory Service to me for service they must be a reputable company. I was sadly disappointed after numerous calls to A&E Factory service, a 5 hour window was not met and they were not concerned other than they would document it. Then I find out that A&E Factory Service has a Rating of 1 1/2 Star rating out of 5 and thousands of complaints to BBB and Consumer Affairs, dropped by Lowes for horrible customer service but Maytag Priority Service recommends them to service their product, says Volume on how Maytag takes care of their Valued customer after the sale. Maytag has lost a customer for life. A product without customer service and trust is nothing but a piece of metal!!!! I will be picking another Brand that doesnt use A&E. Maytag you have lost my trust and you cant buy that back.
We bought a Maytag Gemini double oven in June 2007. It has been a problem from day one. It arrived with a damaged door. They reordered and replaced it. Through the next few months, I became very discouraged with the oven. I bake a good bit and was always used to an oven with fairly accurate temperature. This oven will not reach or sometimes just wont maintain a steady temperature. After a couple of service calls, I gave up. I now raise the temperature setting about 50-75 degrees higher that the recipe requires. Naturally, I dont always get the best results. However, that isnt the thing that really bothers me. These ovens have three ignitors. About every six months, one breaks. The cost is over $200.00 each time. The ovens/broiler are highly unreliable. After mixing up something or on an important holiday, one may find that the oven wont light. Theres no warning! It is simply gone. I will never again buy a Maytag! I called Maytag and questioned them about the lemon law. I was told that the same piece had to break three times in one year. That is crazy, when the entire thing doesnt and has never worked well.
I give the product lowest and poor rating. The bearing in our washer went bad 4 months after we bought it. For the fourth time, they are coming out to repair the washer on 01/11/2012.
We bought a Maytag dishwasher in May of last year. The control panel went out about 3 months after we got it. It just started doing its own thing Like not running the wash cycle or a different cycle than we pushed. We called for a repair and were told by the repair man that the control panel was on the fritz. He ordered a new one and told us it would be a month before he could come back and install it. When the control panel showed up at our house, we installed it ourselves because we did not want to have a faulty dishwasher running in the house.Just yesterday we noticed a huge rusty area on the bottom rack. We called and were hold for 20 minutes if not more, before we were even able to talk to a rep. She then came up with every excuse as to why our rack was rusty (hard water, water changing??). We asked for a new rack but she wanted to send a repair kit. We were on the phone with her for half an hour, if not more, and she just refused to send a new rack. When we finally asked to speak to the manager we were told the wait time was 32 minutes and hung up! Do not buy crappy Maytag appliances with even crappier customer service reps! (see our review about our Maytag fridge!).
A contractor purchased the Maytag MDB7609AWW2 dishwasher about two years ago. Sometimes it will start a load, but most times it will not. The light for high temp, heated dry and sanitize work, but the heavy, normal, light indicators will not light up. Im faced with either replacing the control board or control electronics. I was told Maytag is a quality product. I have not abused the product. The last dishwasher that I had lasted 10 years. I only purchased this one because of a remodel. I will most likely replace the control board since thats the defective part. It doesnt give me a good feeling about replacing the part since it’s obviously a defective part. I will consult Consumer Reports before purchasing another dishwasher.
Purchased a Maytag Atlantis washer at Lowes in 2004. Until recently it worked without any problems; however, the agitator never seemed to work quite right. Normally, an agitator rotates in such a way that the auger action of the vanes pulls the clothes in toward the middle and then down into the water such that you have a continuous cycle of clothing being pulled down the middle, agitated at the bottom, then pushed up the outside. This one agitated but the clothing would just go round and round in the tub. Everything managed to get clean enough, but clearly something was amiss. Recently, the spin cycle became loud. A rumble became a loud roar over the course of a few cycles. Then I noticed water on the floor coming from under the washer. The short story is that the center shaft seals had just worn out. After almost 12 years of use, thats not surprising. Whats surprising is that it had worked so long without any issues other than the agitator.I took it apart and, to my dismay, the water had gotten into everything so that some of the metal parts were hard to remove. After having determined what replacement parts were necessary, I ordered them, but then placed additional orders for parts that probably would wear out eventually. So I ended up doing a near-complete rebuild. Other than the difficulty of taking some of the parts apart, and removing/installing the tub springs, it was actually pretty easy. I have reassembled, and now it seems to work flawlessly... so far. About the agitator: I found that shims are used on the transmission shaft to adjust tension. Too much tension and the clothes just ride around the tub; like mine did. Too little tension probably results in the thing not agitating at all (I dont really know). Once the washer is apart its easy to set the tension (insert the shim washers) correctly.There is a clip that holds the shim washers in place on the shaft. It was really tight; somewhat difficult to remove. One of the shims wouldnt fit when I tried to reassemble. As it turned out, that was a good thing. My research on this model revealed the way to get the proper tension. My assessment is that whoever assembled this washer at Maytag (or whoever builds these) assembled it incorrectly! Another thing I found out - after I ordered/received parts, unfortunately - is that there are two types of tub/shaft seal sets for this washer. I ended up replacing the newer type seals with the older type. Everything fits, but I may be losing out on a newer, better design. Well see. Overall, I am very pleased and impressed with the longevity and reliability of the MAV9501EWW washer. I have had Kenmore and Whirlpool; neither of which was nearly as durable and reliable. I hope this is helpful to someone.
Purchased this dishwasher 3 1/2 yrs. ago. Control panel went out. We would have had to pay almost the cost of new one to replace the part! Maytag used to be reliable. The dishwasher we owned previously (not Maytag) was still working after 12 years!
We purchased a Maytag 4000 series washer and dryer in October 2011, and within 5 months, the main bearing failed. The Maytag repair person told us it was an inherent issue and to make sure we use HE detergent (We always have.). Maytag advised parts were not available for 3 weeks, so no washer after 5 months of use. The bearing failed a second time after 11 months. Maytag refused to replace the washer and advised it was repairable condition. Now, we have the bearing fail a third time, and Maytag has advised that they would not repair the washer under the extended warranty program. They offered us 75% refund on the washer (So I guess they expect their products to only last 4 years.), which is simply unacceptable. We are now faced with purchasing a new washer, which will not match the dryer; or we have to purchase a washer and dryer of another brand. Maytag has provided pathetic customer support, and their response or lack thereof shows that they simply just dont care about their brand image or the customer.
Bought the matching washer dryer set thinking would be energy saving and reliable. Two months after warranty ended it quit, press pause/start button, no reaction. Started looking online and found out this is Maytags Frankenstein. Checked obvious stuff like power supply. Wont be buying another Maytag product EVER. Dryer still works but washer dead. Am retired, low income. Cant afford expensive repairs. Maytag ought to be eating this, not the consumer.
Dryers been installed for 3 months, 3 service calls to date. Heat unit failure. 1st service call no show, no call. 2nd service call fixed the problem 50%, the dryer would heat on timed dry but no other modes. A week after that call heat unit failed again on all modes. Awaiting 3rd service call. Customer Service Department at Whirlpool Canada could care less. Avoid this product, Maytag 2000 series dryer - do not buy.
Maytag dishwasher, MDB4651AWW was purchased on 15/02/2010. Touch panel was replaced under warranty on 16/08/2010. Touch panel became defective on 04/07/2012. It was $103 for the service call: panel was not replaced (too costly, > $200). My 2-year old dishwasher is now useless. The touch panel on this model has failed twice in two years and is obviously a design failure. I would ask for a free replacement panel.
We purchased a Neptune washer/dryer combination with pedestals a few years ago. The washer vibrates so violently that I had to block it between the dryer and wall to keep it from walking across the floor during the spin cycle. We had a technician come out, and he stated that the unit just needed to be balanced. The level I used showed the washer balanced in all 4 directions. Then he said I had to balance it with the machine running to stop the vibration. That didnt work either. I had previously installed vibration dampers and the technician told me that makes the vibration worse. When is someone going to file another class action lawsuit against Maytag, as there appears to be thousands of complaints for this same washer?
I researched gas ranges for a few months before choosing our Maytag gas range - it was on sale when we ordered it and it arrived within a couple of weeks. We wanted to buy local and were successful with price matching the sale price. I would recommend this range as it functions great and we totally love the larger oven door.
Just like so many others, our Maytag 300 Quiet Series, just 2 years old, has a malfunctioning control panel. Repairman told us this has been an ongoing problem with Maytag dishwashers. Steam/water gets into the control panel.For a while it worked on and off and now it is dead. I am saving up to do the repair, but in the meantime the dishwasher sits idle.
We purchased a Maytag double oven in November 18, 2008. I was baking and the top oven wasnt working. We called Maytag service number on the book we received when we purchased the oven. It took 25 minutes for someone to answer our call. The person did not know what our problem was. We thought it could be the ignitor. He transferred us to a parts person. That person didnt know the answer and hung up on my husband. How rude of him. We will never purchase another Maytag product. We will let our family and friends also know. You need to inform your personnel to know their products.
I bought a Maytag washer 1 year and 1 month ago (MVWB835DW1), Hated this washer since day one. It does not wash clothes very well, does not even cover them fully with water. The mini agitator at the bottom does not move he close it just spins on the bottom of them. Now it started making a very high pitch squeal when it spins and of course it is one month past the manufacture warranty so I call a repairman and the first thing he says to me is Im sorry for your purchase, it was a bad one and it will cost me 600$ to repair because the bearing is bad. And my bad for not getting an extended warranty but I have never had a washing machine work this bad and break within the first 13 month of owning it??? Lesson learned I guess!
I bought a Maytag Bravos washer in March 2015. Over the summer I had two items, both cotton t-shirts come out of the washer badly stretched and torn. Other items have come out badly stretched, but not destroyed. After the second shirt was destroyed, I called Maytag (Sept. 2015). A young man was sent over. He ran the diagnostic, finding nothing wrong. He did not check the agitator. He reported back that it must be the way I loaded the machine. I use the Normal and Active Wear settings, leaving the center clear. My loads are very small. Under these conditions items should not get caught. Maytag stands by their claim that it is my fault. I only figured out what was actually happening when I saw an item caught.
I purchased the Maytag Bravos MCT HE washer in 2011. Its about 3 1/2 years old and there was a very loud noise when the washer went into the spin cycle. Called the repair man and they told me the bearing and spin basket needed replaced. I had always had Kenmores with very little issues and they lasted for 12 years plus each. I get the HE model from Maytag and cant even go 3 1/2 years without some major issue. I called Maytag (Whirlpool) to complain and they said there wasnt anything they could do. I reminded them that I had checked for recalls on this model and looked into some of the complaints about this washer and that there were many of the same issues that I had plus many others. I felt like there should have been a recall on the bearing since they are going out too soon for this kind of a washer. I guess the Maytag repair man is now busier than ever since I dont see them on any advertisements anymore. Well, I will never buy a Maytag or Whirlpool appliance again after this.
This Maytag dishwasher was purchased because Maytag has always been represented as a reliable brand. Wish I had done some research on this problem before repairing it! The control panel went bad after 18 months (and at least 6 months of this time it was not used at all!). The repair cost $300, the dishwasher only cost $429, and if I had realized how much this would cost I would have bought another dishwasher instead. Wonder how long this control panel will last? I called Maytag to complain and was told by Dana badge no. ** that there was nothing to be done as it was out of warranty. We have had dishwashers for 10+ years before that never gave us any trouble. I told her I wanted to speak to her supervisor and she told me she didnt have one! Really, how about if George Moore the CFO or Arthur Learmonth the President call me back on this one! We shall see what they say, but I can see by all the complaints about the same issue with Maytag dishwashers that we will probably be out of luck unless we start or join a class action lawsuit (looks like there is one in California already). I will amend this post if Maytag decides to stand by their product and at least pay for the cost of the control panel, but Im not holding my breath.
The soap dispenser along with the port it slides in becomes molded and is not easy to clean, front loader. I never had a front loader washer with this moldy problem. I have been cleaning it at least once a month,
Warranty dept. will not help you! I have been told by technicians sent to service my refrigerator after it spoiled food multiple times from not staying cold. The technician flat out told me that this refrigerator cannot be fixed but they are not allowed to say that it cannot be fixed. They will not return your calls and are just flat out rude. After asking to escalate a call, the rep said the manager will call me right back in a few minutes. Hours went by and I called again five minutes before they closed to speak to someone in management at that moment. This manager told me with no hesitation that they dont always believe what their technicians say because they send out techs that are good, okay, and not good. My first question is why is Maytag confident in the people they are sending to my house time and time again that stay for three hours?! She began to get rude and disrespectful and said, Well, if you had cancer, you wouldnt believe the first thing they say... I am in awe of these remarks. How do you compare a refrigerator to cancer?! I asked for a business address and stated that I would like the address to file with the Better Business Bureau and she told me that they have all the info I need. She refused to let me speak to anyone else. This situation is uncalled for when I have the technician telling me, This refrigerator is not repairable but they wont allow me to say that and Maytag will not make this an easy process for you. Unbelievable!
I love it. Laundry as well as horse blankets. It does it all! I have never ever had one problem with it. Love the delay start setting as well as the extra rinse cycle.Easy to clean the gasket and keep the soap dispenser out to air between washes!


