After purchasing this washer in 2007, the washer started to smell like sewage. At first we werent sure it was the washer and had a company come out to check the pipes. After this and calling Maytag complaining without any luck. We were told to buy affresh tablets and run it through the washer once a month. This last only so long and the smell comes back. Now when the washer goes into the spin cycle it sounds horrible. Again called Maytag without getting any resolve. I will never buy a Maytag again!

I bought as a pair the Maytag Heavy Duty Washer and Gas Dryer 30+ years ago The pair are like a Timex watch --takes a licking and keeps on ticking. They have never failed me and I have never had to call the Maytag repairman.

We bought this washer before Christmas. I was very excited. However my clothes don’t come out clean. I am actually washing my white uniform with hands because each time I wash, dark scums remain on my clothes. I think that the machine sensor does not sense how much clothes are in there and how much water is required. This machine is very disappointing, it needs to be recalled. See pictures below.

We bought a new Maytag electric range from a local dealer three years ago. The oven element quit working, which shorted out the motherboard that controls the entire range. The cost of repair was $500 for the element, motherboard and installation. We have owned other brands that lasted 20 years and worked fine with no repairs. My folks have used Maytag for over 50 years with no problems. Who and where is this junk manufactured now? China? I will never buy another Maytag product!

I have a Maytag dishwasher; a nylon roller for the upper rack cracked. It is held in place by a hex head screw. The roller is about $1.75. Maytag will not sell me the roller. I have to buy a complete rack adjuster assembly for $46 to replace a small nylon roller that screws in. I have had these problems before with them. I guarantee that I will never buy another Whirlpool-manufactured appliance. This is ludicrous!

I have a 2-year-and-5-day-old frontloader washing machine. The bearing and axle broke. The repair is over $500.00. It appears to be a known problem, as Maytag knew exactly what was wrong from the description of the noise it makes. They knew all the parts that would be needed. They would send the parts but not help with the labor. Evidently, it is a two-person job requiring several hours. They are not consumer-friendly and do not seem to care that the company reputation is going bad fast.

We have had this refrigerator since January 2011. All was OK for 18 months. Then the lid to the deli drawer fell off, the plastic bar that holds the two drawers up broke (weve had to use roof shingles to prop them up) and another one of the plastic pieces crumbled. Now the ice maker wont work and the refrigerator makes a loud ticking noise. There are only two older adults here and we have not treated this appliance roughly. After reading all the complaints on this site, Im wondering if any of it is worth fixing. My GE refrigerator worked for almost 20 years.

This set of Maytag washer/dryer are nearly nineteen years old now and are still workhorses! They keep getting the job done time and time again! Absolutely no complaints. Absolutely and completely amazing!

Weve got a 3 year old dishwasher thats stopped working. First some of the lights on the control panel wouldnt light up, now only one light will light up and it wont start at all. Maytag would be better served to stick with the older mechanical switches and settings if it cant manufacture reliable electronic control panels.

I purchased a Maytag dishwasher (Model MDB7809AWWI) in Sept. of 2009. In 2010 and 2011, it had dead control panels. The first time, it was under warranty. The second time, it was not, and I purchased a costly service plan to have it repaired. Now, 2012, its dead a third time. Maytag tried to tell me that I could purchase another plan for $289. I informed them that for that cost, I can replace it with a dishwasher that doesnt require costly service plans and yearly repairs. They informed me that their parts only have a 30-day warranty. If theyre not willing to stand behind their products enough to admit that one is faulty, then Im not willing to stand behind them as a company.

We purchased the Maytag Bravos MCT in July 2017. Just passed the 1 year warranty and the glass door just shattered. No reason for it really other than it must have been defective. Nothing dropped on it and it wasnt cold or hot in the room. I got nothing. Maytag said they didnt know why it would happen, and would have to send service tech out. A lid for this type of washer alone is $200-$300. Buyer beware. Dont get a glass top loader.

Bought the Bravos machines in 2008. Nothing but trouble. First they both had to have their timers replaced because they took two hours to wash/dry a load. Then the washer began to leak. I need to keep a towel under it and swap it out with another one as it gets wet. Had warranty folks come out to repair it. Took three tries and two guys working together to figure out what was wrong. Within a year it was leaking again - back to the towels! The dryer always takes at least two cycles to get anything dry. No more Maytag for me!

The refrigerator had to have repairs in first year. Maytag was aware of freezer issues and reluctantly finally replaced the parts. I had to argue with repairman because he tried to tell me that the freezer was too full.

Maytag Model # MMV4205DS - First Maytag microwave lasted just over a year before it quit. Replaced with same model to avoid install hassle and 1 year and 4 months later got the dreaded open and close door message. Read so many horror stories about repair service for Maytag that I decided not to bother and purchased a GE. I will never ever, ever buy anything Maytag ever again...

We updated our 25 years old dishwasher, which ironically still worked, to a Maytag we bought at a BrandsMart in GA in November 2010. Sixteen months later, the unit just died. The panel would light up, but would not run. We contacted Maytag and were assigned a repairman (The Appliance Guy) who could not come to fix the dishwasher until 5 days later. Once he finally showed up, I was informed by him that the control panel for the dishwasher had two shorts in it and it would be cheaper for me to just buy a new dishwasher because the repair to this one would be $344.44. When I contacted the customer service for Maytag, they offered to let me pay for the repairs and then they would give me a six month service warranty for free. Does that make sense to anyone? I could buy a totally different brand, brand-spanking-new and have a twelve month warranty with a better product. I asked to speak with Cheris boss and got to speak with Aaron, who offered me the same spiel. Heavily scripted, I apologize that you are dissatisfied, but all we can do is give you the service warranty for six months after you pay for the repair. I asked him if he was reading a script and he replied no. Now I know that he had probably repeated these same words twenty times a day. Heres a thought, Maytag claims to be a green company, using less electricity and water, and saving the customers money and yet they are filling up all the landfills with these appliances that are not even five years old. How is that being a green company?You know how when you buy a nice new button-up shirt? The makers of that good quality shirt go ahead and sew an extra button on the inside bottom part of the shirt because they know that theres a chance youll lose a button. Well, Im thinking that Maytag should just start shipping a couple extra control panels in every box of Maytag dishwashers. Crazy idea, right? Okay, so an easier and cheaper way for Maytag to correct the problem is to stop making dishwashers. Go back to the drawing board, make the engineer who designed the control panel wash everyones dishes (as punishment and he can get help from the customer service people because theyre really doing nothing), start building the old design dishwasher that has the old switch and dial, and start respecting their customers. There, problems solved!

We purchased a Neptune washer/dryer combination with pedestals a few years ago. The washer vibrates so violently that I had to block it between the dryer and wall to keep it from walking across the floor during the spin cycle. We had a technician come out, and he stated that the unit just needed to be balanced. The level I used showed the washer balanced in all 4 directions. Then he said I had to balance it with the machine running to stop the vibration. That didnt work either. I had previously installed vibration dampers and the technician told me that makes the vibration worse. When is someone going to file another class action lawsuit against Maytag, as there appears to be thousands of complaints for this same washer?

The washer worked great for the first 6 months, then it didnt dissolve the soap, it wouldnt complete the cycle, and there is a loose bolt like sound when you spin the drum. The load level is not an issue. We have had the serviceman out four times, he has called the tech support each time and they cannot resolve the issue. Maytag said sorry! Unless it does it constantly then they cant help. The control panel has been replaced and the drum has been replaced. So we keep paying the water and sewer bill to rerun the load 1/2/3 times to get it to complete the cycle. This washer was purchased last May, 2011 and they say were stuck with it.

Our Maytag Bravos Quiet Series 300 is anything but quiet. Within two years of purchasing it, we now hear an F18 jet fighter taking off from our laundry room. Neighbors near and far come running to avoid getting injured when the spin cycle kicks into after burner. Seriously though, this looked to be a nice machine and operated flawlessly until a month ago when the spin cycle started sounding like a jet fighter taking off. I am handy and often fix appliances and things around the house. From reading reviews here on Consumer Affairs and other places, I am finding that the noise problems are more common than not. Investing $400+ into a replacement tub/bearing set would further support Whirlpool/Maytag and the sucking sound they make to get at my wallet. From what I have read, I am likely to have more problems after fixing this one (it will likely break again). I am going to quit while I am ahead and purchase a new washer. Whirlpool/Maytag will never see my business again. Its ludicrous to have an expensive appliance like a washer only last two years. BTW, I just spent $200 to replace the control panel on my 4-year old Maytag dishwasher. A cheap and horrible design. The part probably cost $10 to make. BOHICA. (bend over, here it comes again). FYI: Whirlpool owns and sells its products under several other appliance names. Names that include, Kenmore (yes, Sears), Maytag, KitchenAid, Jenn-Air, Amana, Gladiator GarageWorks, Inglis, Estate, Brastemp, Bauknecht and Consul (Wikipedia source). Like a Lotto Scratcher, peel the Whirlpool or Maytag name sticker off and underneath you will find the real name... CRAP! Its sad to think that you have to purchase products made in Korea to get quality. Very sad.

Can not wash 4 pairs of pants or 2 sheets because they get out of balance when the spin cycle begins. I had to take the clothes out and move them around to keep the balance. Very unhappy. Would not recommend this washer.

We bought the Bravo XL set 11 months ago and the washer leaks all over the place.. Called Maytag and had the repairman show up. Upon arrival he told us these were the worst machines to buy and would never recommend to anyone. He also said that business has been great due to all of this.. He checked the washer and said the water pressure was too high and lowered it. He couldnt find anything wrong with it. After he left I started a load and sure enough it was the same. Called him right back and he said to call Maytag because he was going to another repair job. I called Maytag again and they said to call the repair guy.. Never again will we ever buy Maytag.

I like the full width drawer for large items. Our Maytag refrigerator is 12 years old and just beginning to make noises and get too cold. The little plastic features for setting the temp and humidity on the produce doors were the first to break. Water is inside door which is not as convenient.

Purchased a Maytag dishwasher in 2009 then had it repaired for a leak in 2010 (just past the 12-month warranty); next another leak in Nov 2013 so purchased another Maytag as repair appliance company said it wasnt worth fixing. Now in Feb 2015 it is leaking Again! So 2 dishwashers and 1 repair in 5 years! Both were purchased from Home Depot. I will Never buy a Maytag product again.

Purchased MAYTAG DISHWASHER MDB7809awm in 2011 for $719. In 06/2013 the far right 3 buttons stopped working. I contacted Maytag to see if there was an issue with this and they reported that there was not. I had the part replaced in 06/2013 at $280. It cost me 1/3 of the purchase price of the dishwasher. The repairman said that he sees this a lot with Maytag control panel issues.On 08/02/14 the same exact issue occurred. I contacted Maytag online on 08/02/14 and didnt hear back until 8/13/14 to say that there was no known issue and all they could do was recommend a repairman. I also called before I heard back via email and they said the same exact thing, there is no known issue and we can do is recommend a repairman. I am not interested in repairing. Been there, done that. Not doing it again. I researched the issue of the 3 far right buttons not working and there are several forums and discussion topics out there. I find it hard to believe that MAYTAG is not aware of this issue. If you GOOGLE the model you will see the same issue. Not only is the MAYTAG product poor, but they have the worst customer service I have ever seen.

This is probably the worst place ever to buy any appliances. They are extremely unreliable and the technology on them sucks. If you wanna buy new appliances I highly recommend you spend your money elsewhere. The customer service is extremely horrible and is a disgrace. Shame on this company. They lie about when they will repair your stuff too, so dishonest and I hate this company.

I purchased an over the range microwave (OTR), boxing day 2018. It failed January 2021. It worked great before failing. The issue with Maytag/Whirlpool is their service. I told them before they came out that I was only interested in having it fixed if it could be done that day. They checked that they had the parts and said they could do it, so I moved forward with the appointment. Well they didnt fix it, and said that they need to order a part, which they said would take several weeks. They are trying to bill me the service fee $167, and expect me to wait a month or possibly more to get the part and fix the microwave. Now Im faced with having to pay a service fee for something not fixed and buying a new microwave. Lesson: Never try to repair, cheaper to buy a new product. Other lesson, never buy Maytag or Whirlpool product again. Despite what is on their website and advertising, they have terrible customer service.

Maytag MHWE450 washer - Purchased this front load washer/Dryer and pedestals 12-1-2011. The bearings are so loud when it spins that you cant hear anything. You have to replace the whole tub to fix it with no directions anywhere on how to do it. I had a Maytag top load washer for 15 years before this. They worked perfectly when I sold them. I thought these would be a great purchase for a lot longer than 2 years.

I purchased my Maytag Bravos Washer/Dryer several years ago, and I have hated them ever since. The clothes smell and are wrinkled. The dryer never gets the clothes dry. It will run and run and run, and the clothes will still be wet. I previously owned a Maytag Washer/Dryer for nearly 20 years and never had a problem. This set is a piece of junk. When I go to Lowes or any store for that matter and see someone considering this product, I warn them as quickly as possible to stay away from this product. I will continue to do so. Shame on you, Maytag, for making such a horrible product and for being too weak to stand behind your product. I will never buy Maytag again and will do my best to make sure none else does either.

Re: refrigerator model # MBF2258XEB1. The above-referenced refrigerator was purchased in 2011 from Home Depot. We paid over $1,000.00 thinking we were buying a good product. Right now the bottom freezer is working but the refrigerator is not cooling. An appliance repairman cleaned out the defroster part, but that did not resolve the problem. He said it was a compressor/valve gas line problem. I cannot afford to spend hundreds of dollars to have this repaired. Even though the warranty has expired, I believe that Maytag should pay the cost of the repair. This is VERY inconvenient and frustrating.

Wish I had read the reviews! I have had Maytag before and they were awesome. New purchase is horrible! Doesnt clean the clothes, leaves a residue on clothing and dryer does not dry properly. Called Maytag and they said use Affresh. Spent $10 on a pack of 5, and it did no good. My dark clothing is getting ruined! The washer is also incredibly LOUD! Very disappointed in this company and would never recommend them to anyone! I had purchased at Lowes, but had a delayed delivery, so I cant take them back, or I would.

Do NOT buy a Magtag washer. I purchased a brand new washer from Lowes in 2017. The washer gets stuck in the wash cycle. When I called Lowes, they said to call Maytag, who sent a service person out. The service person recalibrated the machine never ran a cycle and left. We had to call two more times after this for the same reason with the same result where the serviceman left without running a cycle. This was all while the product was under warranty. Since I had three service calls, I called Maytag frustrated that this kept happening to a new product. I was told there was nothing they could do, but if it happens again to have the service guy come back out. When the warranty runs out, I will have to pay for the service tech. Unbelievable. Save your time, money and frustration and buy a Whirlpool! I dont know how Maytag gets away with selling defective products.

I purchased by Maytag Bravo from Lowes exactly 1 year ago when the gearbox failed. There was a loud grinding sound as the washer tried to shift from wash to spin. Reading through some on-line reviews and complaints it turns out that this is not a new problem and has been known to Maytag for some time. I specifically bought a Maytag because of their prior reputation for quality. Unfortunately, my information was out of date. It is so sad that a company would compromise such an outstanding reputation.

I have had to put two 50 lbs sacks of feed on top of my Maytag Neptune Washer to keep it from walking in my washroom. Looks like I am not the only one with this problem.

I have recently purchased a washing machine. Within the first week I was calling a repair person to fix it. I HATE this machine, and I dont think that its fair that I get stuck with it because of the way it was made. I have to constantly redo the load because it doesnt drain and rinse. When the load is done the clothes are still soaked. I dont understand how technology can go backwards when it comes to washing clothes. SOOO DISAPPOINTED!!!

I had my dishwasher for several years. Never had an issue with it. Cleans well and is very quiet which is exactly what I needed. A quiet and effective dishwasher is hard to find. The price was about six hundred dollars. I pursuit at Lowe’s. It was on sale along with a military discount.

My oven smelled for weeks after being installed. The first time I self cleaned, the oven stopped working and the door remained locked. It took weeks to get it repaired because we needed a part that had to be ordered. The second time we self cleaned, the oven smoked, set off smoke alarm that had to be disconnected, the control panel bulged, and the door locked. It was Sunday. I wrote a nasty email to Maytag. The service man who came Monday could not unlock the door, and said he had to order a part and would return the next Tuesday if the part arrived.Next, I had warranty issues. I had to get a copy of the purchase receipt from Home Depot to prove that the oven was still in warranty. Out of the blue, my phone rings on Thursday and it was Joe ** from Maytag in Michigan. He had read my email, said he was sorry for all the problems, and if I did not mind waiting 2 to 3 weeks, he would send me a brand new oven, would have it installed, and would have the old oven sent back for inspection. I did not mind (although there is only so many things that can be grilled or you can bake in a toaster oven). Three weeks later, I have my newly-installed new oven with its new, year-long warranty. Thank you Mr. ** and Maytag for the great service.

Wish it was a French door style instead of freezer on top. Not good if you are tall. Other than that we are pleased with it but will look to trade for a French door style.

I purchased a Maytag Dishwasher (MDB7749) in 2012 and one day before my 1 year warranty was up, my start button on the control panel wouldnt work. I called P.C. Richard and they sent a repairman who fixed it. This was in June of 2013. Here I am now hand washing again 1 year and 4 months after the repair. I called P.C. Richard again and was told that all brands have their weak points and because I got it on sale in the first place, I should not feel angry.Now that I am reading the reviews from 5 years ago, I realize that P.C. Richard knew this was an issue and chose not to disclose it or stop selling it. I had my G.E. for 10+ years and will go back to one. As I have no money for another new one, I will try to learn to fix this one on You Tube.

We owned the washer for 2 years and 2 days when we got a code F70. After searching online, I found hundreds, if not thousands, of reviews and self-help forums that show this product is in dire need of a recall. The problem I had is the motor control unit (MCU), which is a $225 to $275 part online. However, Maytag will only replace the board under extended warranty with a refurbished board that they say costs $330, whereas they say the new one is over $600. Why is it that Maytag charges double what everyone else charges? If so many people are having these problems, it is obviously a defect and should not be the consumer’s responsibility. It is obvious that this is too common of a problem.

I purchased a dishwasher for $741 in December 2012. I called customer service department who told me that I should expect to pay since I did not buy the extended warranty. I thought by buying a high end appliance it would last 5 years without the control panel giving out ($300 cost with installation). Please DO NOT buy this brand!!!

I purchased my Bravo (MVWB300WQ2) washer a little over two years ago. It took all day to wash some loads due to leveling problems. Example, you could not put more than two bath towels in at a time, even with the towel setting. The washer would stop and you have to re-position the towels. You cannot leave because it stopped so often. Also, the washer makes an extremely loud noise during the spin cycle. My most recent problem, it does not complete the spin cycle. My clothes are still very wet. I refuse to call service. Its just too costly. It would be the third time in less than 3 years. However, the first time was within the year warranty (no charge). The basket had to be replaced - it was ripping my clothes. During my second service call, the technician advised me in purchasing an extended warranty. I paid for the service call and for a one-year extended warranty which just recently ended. The washing machine is not worth paying for service again. I am going to purchase a new machine instead!

I built a new house in 2006. As part of a builders package, we had all new stainless steel Maytag appliances installed. The side by side refrigerator compressor stopped after 26 months (of course, passed any warranty). No customer support through Maytag and as previously posted very scripted responses. Maytag microwave handle has broken off several times, the glass seal in the oven door was compromised and the inside glass is stained - most recently the on-going issue with my Maytag dishwasher model mdb5601. Ive already replaced the handle /door latch assembly twice and am confronted with the current dilemma if I should replace the control panel that now appears not to be working. It goes without saying that I will never purchase Maytag products again. However, I am not in a position to replace what are fairly new products. That being said, I am reluctant to purchase costly replacement parts given their poor performance and ratings as mentioned in this thread.

We purchased our Maytag 4000 series electric dryer in October 2011 from Best Buy. We did get a very good deal and have had little problems until this am. I moved laundry into the dryer and started it. While I was loading the washer, suddenly I heard a popping sound from the dryer and smelled smoke. Scared me looking into it. Sounds like either our electrical cord or our heating element blew. Coming from an era (born in the 1970s) where appliances should last at least 20 years, I am disappointed with Maytag. I shouldnt have problems at least until this thing is 10 years old. And even then I have higher expectations. So when I replace this, it will be with a better product.

First off I dont usually spend my time writing complaints; however, I feel Maytag is deserving of my complaint. Purchased dishwasher Model #mdbh979sab1 in 2013 and days before the 1-year warranty was up the front control panel quit responding, rendering the appliance useless. Got that fixed under warranty. Now about 1 year later guess what... Its got the same problem. Began to read others post on this site and found that this is a common issue. One person posted that her dishwasher began to smoke and nearly caught her home on fire. Maytag was kind enough to offer a paid service call and enrollment into their extended warranty program. I think Ill cut the umbilical cord on this one and go get something more reliable and doesnt pose a potential fire hazard.

Dishwasher cleans well but the top rack is poorly designed for taller glassware. Unit has the typical features - wash, sanitize, rinse only, high temp wash, heated dry, light, normal or heavy wash, and delay start up to 6 hours. Standard dishwasher face; nothing fancy, no dirt catching features, very satisfactory. Electronic features (start, stop, etc.) broke after very little use. This is my second Maytag and a repeat of the first. Will NOT purchase this brand again!

I have an MFD2560HEB refrigerator that I purchased 6 years ago. I paid a premium price for what I thought was a quality product. It has had issues with the ice maker from the beginning, yet I was always able to get it fixed with unplugging the unit for a while. The fan inside the unit stopped working last year. I took apart the entire inside to replace it, and now, 4 months later, the water is completely frozen. Unfortunately, I purchased a Maytag induction stove in May and less than a month later, it is not working either. Maytag quality is not! I asked if I could return the stove, but was told I had to let them fix it. Im still waiting to use my $2,000 stove!

IT A GOOD DISHWASHER, BUT I HAVE HAD 2 PROBLEMS WITH THE CONTROLS AND HAD THE CONTROL PANEL REPLACED. TWICE. The insurance I bought with the machine, sent me a jerk to fix it, I complained and they sent a good repairman.

I bought this range Nov 2019, beautiful range that’s it. Stove top scratches very easily and hard to clean. Oven racks rust, got them replaced on the guaranty they still rust. Oven dirty never gets clean, If I could afford it I would on the curbside. I wouldn’t even give it away. 3 oven in 48 years of marriage, worst oven ever.... Sure would like a full refund, I mean 1500. What a ripoff.

In August of 2009, we had an opportunity to remodel our kitchen plus add new windows and doors. How exciting! SO we had put down new flooring in our kitchen that matched our oak cabinets and since we had a little money saved, we wanted to purchase new appliances to match. We purchased a Maytag side by side with ice and water in the door. It also had the fingerprint resistant stuff on the outside. It cost about $1300. You buy name brand so they will last a while but here we are November 12, 2014, 7 years later and the compressor goes out. If repaired, it will cost $8090 to fix. Why do I want another Maytag. I got a citation I bought in 1978 and it still runs. Hello Facebook, you will my next visitor.

In the last 6 years, Ive had a Whirlpool dishwasher that the motor seized due to poor design and overseas Asian motor builder (3 years of normal service). I cleaned the motor and it seems to barely work another couple of months but the design and manufacture process was garbage at best. Thinking I would go with the best produce MAYTAG (Old commercial about repairman having no calls), only to find out that it too was bought out by CRAPPY WHIRLPOOL and it too lasted a couple of years with cheap MADE IN CHINA electronics!!! Thats why we are the laughing stock in the world as far as products.I remember the days of where built in the USA was the best of the best, now with selling our great nation down the toilet so some Wall Street Commie can make his/her biz-zillion dollars and sell this nation down the toilet. Maybe they need to go down to Arlington and see who really has paid the price for their luxurious life-style!!!

I purchased my Bravos washer and dryer in about July of 2012. So far I have no complaints about the dryer but I hate the washing machine as do two friends of mine. My husband specifically wanted something energy efficient which is why we didnt purchase the basic traditional style washer weve always used. From the first time I used the washer, I was amazed and disappointed at the noise level. Because the lid is glass, I could observe the water level during each part of the laundry cycle. The water did not cover the laundry in the washer.When I mentioned this to one of my friends, she said that she has to wash some of her clothes twice. How is this energy efficient? I finally figured out that using the heavy duty wash cycle and heavy soil setting usually results in more water but requires an hour to wash and rinse the clothes. The downside is that the heavy duty cycle is too hard on some of my more delicate items so I have to hand wash many more clothes than I did with my old style washer that allowed me to select the water level I wanted. Most recently, when I washed a bulky mattress pad with a few other items, the water level never covered the pad because the load of laundry was so lightweight. At the end of the cycle, parts of the mattress pad were bone dry so I will have to take it to the laundromat if I cannot make the washing machine fill up with water high enough to cover the mattress pad. I dont want to spend the amount of time hand washing so much of my clothing, monitoring the water level in the washing machine and rewashing loads of laundry. After reading many of these comments, it appears that I have many more issues to look forward to. When this washer starts to break down, I will go back to an old style machine and a different brand.

When we sold our home (to buy a new one), it had a really nice matching set Kenmore front load washer and dryer, which worked fantastic!!! We gave the Kenmore set to someone, since the new home had a brand new Maytag Bravo XL, and Im regretting it... Our clothes are always full of lint, it does not remove any dirt and God forbid you spill something on your clothes, our white clothes are now yellow, and his work clothes (dress, shirts and pants) are ruined due to the harsh rubbing from the lack of water... I wish I would of done an Internet search on Maytags Bravo XL before getting rid of our old washer... BUYER BEWARE is all I can say!!!

I purchased the Maytag Bravos washer and dryer in September 2010, before moving to Washington. After a few months, the washer broke and had to have a repairman out twice to fix. It never would wash a blanket without stopping with error messages. He told these were notorious for problems. Now our dryer is leaking and not drying. I checked the vent hose and water and some wet lent are inside. In moving the dryer, I can hear a piece rattling around inside. From research and other posts, it sounds like its a broken pulley system inside. Maytag is junk. Customer service is terrible! I bought this unit during a veterans day sale at Lowes, using my veteran discount. Obviously, Maytag has no problem ripping off veterans or anyone else based on their horrible customer service. I will be actively posting as many negative online posts and videos about my experience on every forum and veteran site I can. They are horrible! Stay away from Maytag!

Maytags reputation for quality is gone. Our Neptune washer has had mold, door lock seized up and wouldnt open, and now our dryer drum is cracked. Exaggerating your products reliability is one thing - this borders on corporate fraud.

Maytag Washer 2016 HE top loader. This washer is horrible to use. I hate everything about it. After your clothes are put into the drum and you close lid to start here is what happens EVEN though I select deep water: it puts small amount of water in and then it agitates the whole big load. This is so stupid! Can you imagine a large load of your clothes agitating with a very small amount of water in the drum?So to get around that problem, you have to push pause button and shut the lid after your soap, softener and then listen until that first amount of water fills and agitates, then you have to push pause and quickly put in your clothes. Then you shut the lid and again push the start button so it will fill with more water. Then if youre lucky in at least an hour your load is finally finished. I hate this washer. My boyfriend bought it and I asked him several times to PLEASE return it. He didnt so now were stuck with it for God knows how long. The one good thing about this is I will know to never buy one of these for my house.

The bottom oven of my Maytag double oven range (serial #MER6765BAS18) caught fire while I was baking there. The coil burnt out and separated. This did not occur due to food spill or other means. The coil was charred. The stove top does not perform adequately and the coils do not heat uniformly.

Same issue as everyone else. Bought the French door with middle deli drawer fridge November 2012 at Home Depot. After 2 1/2 years freezer drain froze up leaking water into the floor. Spent 6 hours fixing it. Now still less than 3 years old the ice maker is not working. Not a jam or water supply issue. Just dead. Looking into replacing the ice maker. Such a disappointment. Only thing this fridge is good for is its looks. Obviously common repeated defects. Wake up Maytag and accept some responsibility.

My Maytag microwave MMV4205BAB gave out this a.m...again. I bought it in 2008. The repairman has become a close personal friend because he visits so often. In Jan. 2012, I bought an extended warranty, which expired in Jan 2013. This is the best example of planned obsolescence Ive ever seen. We wish we had kept our GE with the broken handle, which we had for 20 years with no other problems than that. If you are wise, do not buy Maytag.

We bought a Maytag refrigerator. Big big mistake. It bangs, makes all kinds of noises. The bottom freezer has ice that builds up once in a while, has to be unloaded and thawed out. We have had several service calls and they do not know whats wrong. Trouble started about a month out of warranty. Called Maytag and they would not do anything. WE are very disappointed in Maytag. We spent more money to get a good product and ended up with junk. We are getting rid of it and buying one that is made by a company that knows what they are doing.

I purchased a Maytag electric dryer Bravo 300 Series in November 2009. December 2011, the main computer board went out and had to be replaced. Do not purchase Maytag appliances. They do not stand by their defective products. First and last Maytag purchase.

Tried various cycles and I hear water going in but don’t see any water. How does this wash clothes. I want to see water and soap clean the clothes. If I want dry cleaning I will bring the clothes to the dry cleaner. Never again will I buy a high efficiency washer. My clothes do not come out clean!

Maytag Centennial HE Washer - Worse machine ever. Takes over an hour for a load of clothes, never clean. Had only for 18 months now, it wont advance past wash cycle.

I purchased a Maytag refrigerator (MBR2258XES4) from Home Depot in 2012. I bought a five year extended warranty. It started leaking at the bottom. Repairmen said defrost drain clogged not covered! Cost: $180. DO NOT BUY MAYTAG, N.E.W. (Asurion Co.) warranties or Home Depot appliances! This is text book deceptive advertising. At no time did Home Depot associates in Kitchen and Bath departments say that this common design flaw existed and that it was not covered under the N.E.W. Asurion warranty which cost me an an additional $150.00! I am interested in joining a class action lawsuit against Home Depot and Asurion Co (N.E.W.) warranties.

I have a Maytag Bravo washer which I purchased from Brubaker Appliances in Lancaster, PA four years ago. I also purchased from them an extended 5-year warranty. I have this installed on 2nd floor with a drain and a drain pan The drain pump got a hole in it and leaked water all the way down to the basement, over $6,000 in damage. The drain pan and drain didnt work because the Maytag has a noise barrier on the bottom and when that was soaked with water, it sealed off the drain pipe. Also, when I contacted repair at Brubakers, they replaced the drain pump but then informed me that it wasnt covered because penny got in there and that is neglect. $332 later, I was told that the extended warranty covered everything and also no one will take responsibility for installing the washer so that the drain pipe could be blocked. I will never purchase a Maytag again or anything from Brubaker Appliances.

I own an iron in case a guest needs to use it but I seriously havent ironed in over 20 years. I moved into a home in November and the appliances stayed with the home. I am systematically destroying my clothes that I always washed and dried but NEVER IRONED. They come out of the Maytag washer already wrinkled. I try to unwrinkle them in the dryer. I took 2 items to the dry cleaners to see if they could steam them but no results yet. What gives Maytag???

I have been trying to solve the issue with my washer, that my parents bought me for my new home. Home Depot, where they were bought, came out twice, and all they say is there is nothing wrong with the washer. There are plenty of things wrong with the washer. It doesnt clean the clothes. I have to use the heavy wash cycle, to try and get the clothes clean. Maytag wont even deal with the situation. The fight has been going on for over 2 years (washer serial # is CY4744432 manufacturers number is MVWC6ESWWI).Not sure if I should just give up. Im really tired of fighting with Maytag and Home Depot. I hope you can help.

Purchased a new Maytag dishwasher three years ago. After having it for one year the panel box no longer worked. Had to pay $300.00 to repair. Now half way through washing the dishes again no water will go into the machine. Only the first part of the cycle. I am sure it is going to be the panel box after reading other peoples problems with this machine. I will not pay to have it fixed this time. I will have to buy a new dishwasher. I will never purchase a Maytag product ever again. I have lived in my home for 40 years and never had a problem with any appliances. This would have been my third dishwasher in 40 years and as you can see it has not even lasted 4 years. I will inform my friends to stay away from Maytag.

This is beyond one of the most disappointing purchases I have ever made! It has been about 15 months since purchasing this dishwasher, and as of today it is not working! Blinking start button. I see from the hundreds of disappointed customer comments that I am not alone. With this many people complaining of the same issue, that Maytag should have a recall... I paid about $550. I get that quality does not supersede the almighty dollar, but come on!

Front load washer unit does not respond to control inputs. I have called Maytag service and support. One can find a repair or maintenance manual. Im in a smaller market so there is limited service. Maytag service and online support is terrible. Maytag stores are fronts for independent service companies. Its probably okay, but misleading. Everyone wants to order the main controller board. It would be good to have a maintenance manual.

I am so fed up with my Bravos XL washing machine, that I felt compelled to vent and see if others have the same issue. The first two reviews I read complain of the same thing as I am finding. Some kind of scummy residue on my dark clothes, need to rinse, sometimes soak again to get the residue off. Have tried many different detergents. The guy at the store said try cold water! Yeah right. I use half the amount recommended. We have two boys who play baseball. The seller said this would be a great machine. Id almost consider trying to sell it on Craigslist and buy a good used one with an agitator. Spent a lot of money on a fancy looking machine. Definitely overpriced and overrated. Do not buy this machine!

Purchased new Maytag MF 2558 VEM5 for over $1000 and have had nothing but problems. Water constantly leaking on floor, ruining kitchen wall trim. Now ice maker doesnt work. Bought in 2011 and started leaking after 2012 on out of Warranty. Now in 2014 ice maker stopped working. Bought at Home Depot who refused to fix. The worse fridge I have ever had.

DO NOT BUY A MAYTAG BRAVOS MCT WASHING MACHINE!!! I have had the machine for two and half weeks, it HAS NOT WORKED EVEN ONCE!!! Service was scheduled - again for a BRAND NEW machine - through Maytag/Whirlpool - and the service ordered never happened. We waited an entire day, 8 am - 4 pm, only to discover the service desk of Maytag doesnt work either. My service is now booked for another week away and I am working on returning this AWFUL Maytag washing machine which never worked even one time!!! Warning: Do not buy Maytag/Whirlpool appliances!!

I purchased a Maytag Centennial Commercial Technology washer in September 2010 which is less than two years ago. It decides to stop spinning correctly in the Spin cycles. Clothes come out sopping wet so I contacted Maytag to have a tech come out. On the day that the tech came out from A&E Factory Service, he stated it was a switch. He changed the switch and still, it did not spin correctly. He then proceeds to state that it is another part, which again, it did not do the function correctly. He then proceeded to state that it is the clutch, then the transmission. The cost was raising to $519.00.I stated that I did not want to proceed because I would be purchasing a new washer with that quote. I stated to place all the original parts back onto the washer. He did so, but did not place them on correctly. The casing of the washer no longer is secured to the drum - bolts and plastic pieces are still on the side. He left my house with finger prints of grease on the walls. If this is the workmanship that Maytag recommends, then my business deserves to go elsewhere.A complaint was filed with the A&E Factory Service. However, no one has contacted me about the complaint as was requested. All I want is for my washer to be fixed or to have a tech who is knowledgeable to come out and fix it. I contacted Maytag to inform then of the situation and they stated that all their techs are certified. I do not believe that my washer of less than two years old could possibly have so many parts that are faulty. I hope that this may, in turn, help another consumer to avoid purchasing washers through Maytag and their parent company, Whirlpool.

Maytag 2000 series front load washer - f you are looking for a front load washer DO NOT buy a Maytag! I purchased a new front load washer dryer set late 2013 and have regretted to washer ever since. Continual electrical problems, door gasket needed replaced almost immediately AND the worst part is that it has ruined over $1000 worth of clothing due to it trapping cloth between the drum and door and wearing holes in them. No matter how I load the clothes or sort them it continues. I have contacted Maytag and was told I have no recourse as the warranty is over. I was very disappointed because I have had Maytag products in the past and had no problems. Please, think twice before buying this washer! It will cost much more than just the ticket price!!!

I bought the Maytag Bravos XL 5.3 washer because it was advertised to conserve water and it was a good brand, but it was a horrible mistake to buy this washer. The washer barely uses any water to clean properly and it hardly moves any of the clothing. The only thing that does move is the clothes at the bottom while the clothes on the top stays still. After using it for a day, I decided to return it back to Home Depot where I bought it, but they did not accept it and told me to call Maytag to return it. I called and the person who answered gave me different numbers to call. After going through ten different numbers, I finally received someone that could help me and they told me that I could not return the washer. They told me that the only way to return it was if there was a mechanical problem with the washer. It is extremely frustrating because I paid over $800 on this washer and now Im stuck with this garbage because I cant return it. I recommend everyone to not buy this washer otherwise youll get the same problems I am getting. I have to manually stop the washer and move the clothes by hand.

I purchased a Maytag Dishwasher #MDB7749SBM1 as part of a complete kitchen remodel less than 3 years ago. Maytag was a great product years ago so I thought I would switch from GE to Maytag thinking that I had purchased a quality set that would give me years of great service! What a bad choice to say the least! This dishwasher has never dried the dishes completely with heated dry option. I never cared for the plastic latch and metal catch option either since I caught water dripping from the bottom since the door must not have been completely shut even though the latch was secure.Most recently, the start option on the flat control panel will not work. After opening and closing door multiple times I can get the start option to light up and run the cycle. Added bonus to start option not working correctly is that when the dishwasher door is shut, it automatically runs hours later with no human interaction. The dishwasher lights were lit up like a Christmas tree at 7 am this morning and running a cycle. Guess it thought the dishes werent clean enough. I am going to price out a board and determine whether I will throw this piece of crap in the dumpster and find a different brand! I HIGHLY RECOMMEND THAT YOU DONT BUY A MAYTAG DISHWASHER!

We purchased a Maytag Bravos Washer and companion dryer in March 2018. I like to wash our king size bedding often and liked that this model had no agitator and could accompany the large loads. I am using the extra rinse constantly since I dont trust the amount of water (not) used. The dryer however, is worthless! No matter the garment or setting, everything comes out in a ball. Tshirts are twisted and wrinkled and half wet. I end up rewashing almost everything then being a guardian for the dryer---checking and rechecking every load. Maytag says sorry, its out of warranty. I absolutely hate these appliances!

I purchased Maytag French door stainless fridge 5 years ago for $2200. The doors were out of alignment and I put in new control board; both items almost right away. Then in May 2011, we had to replace another control board for about $400. Then in July 2011, the compressor went out at a cost of $300 for the compressor, $350 for labor. I called to Maytag, Gwen agreed to pay for the compressor but not the labor to put it in. So we now have about $1400 invested in our $2200 refrigerator. Letters to Maytag CEO Mr. Fettig remain unanswered. Do not buy a Maytag appliance!

What happened to the days of buying a washer/dryer and having them for years! To spend a thousand on each and have holes in the bellow causing dirty water to Empty on your floor. Not once replaced, not twice, 5 times!!! Now Im looking to buy another. Old school for me...

I inherited this Maytag washer, so it has been around a very long time (I have had it for 18 years). It still runs quite well, has 3 levels of wash/rinse, 3 cycles to wash in. Both of us...me and the washer are still kickin together. Highly recommend Maytag.

My wife and I bought the Maytag commercial Bravo set about 5 years ago and both the clothes washing and dryer machines are still working as great as the day we bought them. Im a bit biased though as I bought Maytag commercial products in the past and will continue to do so because its they are a dependable company made a reliable machines.

I read some of the reviews on the Maytag ovens. I too have the same problems! Have had control panel replaced and still have to set at 400 if I need to bake at 350. It also takes forever to preheat. Trust this review because I am one very unhappy consumer!! DO NOT buy Maytag!!

Purchased a new side by side American made Maytag refrigerator (Model: MSD2559XVEB ) in August 2010 from Best Buy. Just returned from a 3 week vacation and the refrigerator died shortly after we left on trip ( 14 months post purchase date ). $700 worth of food ruined.

Thankfully, Home Depot replaced the washer when Maytag wouldnt authorize a replacement after I had it for 3 days. Maytag wanted me to order a part, wait for the part, and then schedule their third party service contractor. It’s been about 2 weeks without a washer. Ive been posting about my experience and received an email from Maytag asking me to post feedback on their site, but it was rejected. Their note to me was “Our publication guidelines do not permit content that references a service policy, customer service interaction, or customer service question.” In other words, theyre not at all interested in customer service. Maytag/Whirlpool is no longer the brand to look for.

I bought brand new Maytag appliances top of the line. I put the stove, dishwasher and refrigerator in and was waiting for the cabinets to be done before installing the microwave, It was a couple of years; I took the microwave out of the original box and had it installed and it made a terrible noise and then shut off. There is something loose or something. I called Maytag to activate my warranty but they said the time is up but I had never opened the box so I didnt know there was a time limit on sending it in. There was no customer service! The stove I bought for close to $2000 has had to have the control panel replaced 3 times so I have to pay every year for an extended warranty just to guarantee I have a stove. Last year I went through the holidays without one because it was out then too! I would never buy another Maytag again!

This is the worse washing machine ever. Wish Id never have bought it. Clothes come out unclean, washer cleaner cycle doesnt work, water level is almost none, etc etc. I could go on and on, you get the picture. Coming here and seeing 100s of negative reviews and complaints many of which I suffer from as well, just clarifies how bad this machine really is. There has got to be a way to bring a class action lawsuit or arbitrary suit against them. Im pretty confident that there are probably 100s more who are dealing with this shoddy washing machine as we all are.

I purchased the Maytag Atlantis Washer and dryer in 2004. I had the washer transmission replaced in 2006, I believe. For about a year now, the washer makes an awful screeching noise. I am not sure if its towards the end of the spin cycle or the rinse cycle, or both. In addition (and over the last 3-4 years), the dial sticks or stalls every delicate cycle. It will stop during the initial agitating and all you can hear is a ticking noise, in which you then have to manually give the dial a slight turn for the cycle to continue. It does it once on the light delicate and twice on the normal delicate. It really is a shame that Maytag is not acknowledging all of these problems as it is not feasible for most people to have a spare $1500 kicking around for a new washer and dryer every time they unfortunately buy a lemon. My previous washer and dryer were 25 years old and still working perfectly when I decided to part with them because they were fairly small. I dont even ever recall having any issues with either one of them in the whole 25 years that I had them. To see all of these complaints makes me more irritated with my appliances and my selection!

I purchased a Maytag Bravo Washer in October of 2011, I had a repair man come to check it since the spin cycle sounds like a jet is revving its engines in the laundry room. He told me that the repair cost is $493.50 to replace the transmission. The machine also has problems with the circuit board. The lid lock goes on and off and on and off so you cannot run the machine. Speaking to Maytag they just kept saying your warranty is over and we dont offer any assistance on the repairs. The machine cost $530.00 in 2011 and they think its reasonable to have repairs more than the cost of a new washer. They said they had no complaints on the model. My repairman advised not to buy Bravo, Cabrio or Calypso models since they all have the same problem with the transmission and electronics. I think they should at least pay for the parts, the transmission is $300. And we didnt even price the electronic part of repair.

Bravos X high efficiency... efficient at not cleaning your clothes, efficient at ruining clothes, sheets, towels, may be efficient at being a boat anchor. Maytag offers nothing. Have had washers last 20 years or more. Someone, or some atty. General should bring a class action suit. Horrible product. Dont buy one. DONT BUY MAYTAG/WHIRLPOOL. THEY DONT TAKE CARE OF THEIR CUSTOMERS. JUNK. That report was very fair as requested. You really dont want to know how I really feel.

I purchased a Maytag MDB7749AWM model dishwasher in March of 2012 for approximately $600. Fifteen months later, the control panel has gone out on it. From what I understand, this problem happens so often that its not even worth repairing this dishwasher.

I have always loved Maytag but this top load washer is a bust. I purchased this higher dollar energy efficient washing machine to hopefully get the value out of it for years to come. Model MVWC565F. 4.2 Cu Ft. I use good quality liquid laundry detergent. I launder adult clothing (including business casual wear), sheets, towels and pet blankets. Occasionally the 20+ something children do their laundry while home. I often have dry spots on my clothes where they never got actually wet. I switched to only using the deep water cycle; however, this does not immerse the load in water. The smaller my load the less likely to get clean. Ive adapted to only have large loads but I still do not feel my clothes are getting clean. I often have to run the load a second time to not only remove ordinary day-of-wearing smells (very noticeable in socks for example) but to get them all wet and free of soapy/linty-like spots left on the clothes from the washer (most notable on black leggings, dress pants, etc). I always do my towels and bedding separate from daily clothing, so this is not coming from having a mixed load. I have also noticed that the load takes much longer (up to 2 hours) for my washing cycle. How is this energy efficient? It uses less water but more electricity? I miss my old fully-immerse-in-water washing machine that washed in under an hour! Love the dry that I bought with this but not the washing machine!! I do not recommend this washing machine!!

Purchased the Maytag Bravos XL washer and dryer in January, 2014. Today, 5/16/15 (less than 1 1/2 years later) the repairman tells me that the cause of the loud noise in the spin cycle is bad bearings. Only a 1-year warranty on the machine. I have never purchased extended warranties on appliances so this will cost me $400! Or a new washer since this is more than half the cost of the new washer. This is bad business, Maytag. Ive been a loyal Maytag customer for years but I think Im heading to Speed Queen with their 5-year warranty unless youre going to give me a helluva deal to keep me. Grrrrrrr.

Bought this Dishwasher two years ago. Control panel was working intermittently now it does not work. I am looking for anyone with this same problem. I know lawyers who are class action specialists who fight for the consumer. We need to make Maytag responsible for the flaws they have in their product. From reading these other reviews it seems that this control panel issue is consistent no matter what model you have. They must all share the same electrical components that is causing this issue with the control panel. My model number is MDB8959SBS2.

I bought a Maytag washer January 2016. We recently had a issue with it so I logged onto the Maytag website and found a service provider to come see what was wrong. I had to pay a $100 fee for them to come out and look at it. I was told that the transition went bad. The parts were under warranty however I would have to pay for labor, which would be $325. Called Maytag and was told because I did not purchase an extended warranty there was nothing they could do about the labor. I can buy a new washer for $500 why would I spend $325 to fix? Already lost a $100 for them to come out to tell me what was wrong. Completely not right. A washer should last more then 4 years! Do not buy any Maytag produces. Will not last!

Im totally done with the Maytag brand that Ive trusted for over 30 years. I never knew until yesterday via Facebook friends that they are not true Maytag-made anymore. They were bought out by Whirlpool eight years ago. I bought my top-load Maytag Bravo 400 Series Washer ($1,028) at Home Depot in October 2008. No problems with it until now, less than 4 years old with error code DL. So I looked in the book and found it was the lid lock (the little red light wasnt lighting up when closing the lid, which prevents it from running).I made an online appointment with Sears Home Appliance repair to check it out. But after talking with online friends and googling fix videos, I was able to get it running today by taking the top off, unplugging the lid wire and plugging it back in. So far, its working but now I will fear each time I go to use it that something else will fail. My old Maytags (washer and dryer) bought in the 80s never needed service until they approached the 14- to 15-year mark. That only tells me that the newer made appliances are total junk! So many complaints and how the companies dont back their appliances, it just sickens me.

We loved the YMMV4206 microwave - at first. After the warranty was over, we started having issues where we would put the food in the microwave and try to enter the time, wed get the message to open door and close door. Wed try that and for the next few months it would work. At the 18 month mark, thats all it would do, was tell us to open/close door. We ended up unplugging it and it has been unusable since before Christmas. When I call Maytag and related to the support staff our problem, they were of the attitude that it is out of warranty and we can send someone out to take a look at it - for $130 + HST without even repairing it, that would be to diagnose the problem that we already know, then we would have to wait for them to order the part and come back. Do Not Buy this product.

I too am a victim of the faulty Control Panel that Maytag put on these dishwashers - Model # MDB7749SBM2. $149 for the part and another $149 for service call and labor - almost half the price of what I paid 2 years ago! Should have stuck with the 10 year old builder grade GE I had with the latch door and turn knob! I am in the market for a new stove and microwave - I will never buy another Maytag or Whirlpool product! When is Maytag going to make good to all the customers out there that have experienced the same issue? If yours breaks it is a very easy fix now that I know. You can order the part and it simply unplugs and plugs in the new one. All you have to do is take the door off and it is right there!

In October 2017, I purchased a Maytag MVWB765FW0, thinking that it would live up to the Maytag reputation but I will NEVER buy Maytag again. This machine is more suitable to wash industrial canvas rather than clothing and bedding. All the laundry is twisted and mangled and ends up in a large tangled ball at the bottom of the tub. My clothing is being destroyed faster than I can replace it.

I have owned my Bravos XL for over a year. Loads of wash have come out with rust marks. These marks do not show up on all items, only one article of clothing/sheet/towel seems to pick up the rust marks (usually a couple of dots near each other surrounded by a circle). They are always the same. They have shown up on sheets which were washed in a white cycle and on other clothes of various colors.I have ruined numerous new clothes and must accept the fact that these random but frequent rust-colored dots are part of my life. I expected more. Im getting ready to purchase a W/D for our home up North and believe its necessary to return to a basic model, probably a GE. Maytag seems to have jumped the gun on this one… putting new product out there, aware these unresolved issues remain.

I have just joined the open and close the door Maytag Club. Purchased four Maytag products on Black Friday 2017 as I always trusted Maytag. Only disappointed to have my microwave (MMV4205D-4) come down with the virus (open & close door) that has plagued so many unsuspected owners. Almost made its 1st year anniversary. Now I see this has been going on for years and all they do is add different model numbers at the end. Luckily Im in the 1 year warranty and repairman coming next week. Now I question if I should take the extended warranty as I see this is going to happen again down the road. And will the extended warranty cover it? Guess the Maytag repairman isnt sitting and waiting for repair call anymore. He is being kept busy!

This oven has been used so very seldom that I didnt feel I could rate it until now. We use the oven 1-2 times a week since purchasing it in March of 2018. There hadnt been any reason to use the Self Cleaning part of the oven until last week. I have had a oven with self-cleaning for 20 years and the oven went out so we purchased this one because of its sleek look and features. However last week I decided to use the self-cleaning setting on it and came home after being gone all day to find that the house smelled like it had a fire burning in it. I ran to the oven to find the whole inside cover in a white powdery substance. It looked like a snow blizzard had gone on inside of it. I was use to a small amount of white residue being inside the oven after it finished and it just wiped right up. We spent hours vacuuming it out then scrubbing it down with vinegar water and a sponge with a scouring pad on it. The casserole spill was still on the bottom, most of the enamel is gone and the glass will not clean off. I did not use any chemicals in the oven prior to turning it to the self-clean mode, I believe that it overheated and burnt the enamel off and distorted the glass. Whirlpool offered to send me a cleaning kit. I told them that would do no good. I had already scrubbed and used a razor blade to try and clean the bottom and the glass and them sending me different cleaning supplies would not fix the fact that 80% of the inside protective coating on the oven is gone. Now it is a porous surface. A Serviceman was scheduled and he called prior to arrival today and asked me to explain what was going on with my oven. I explained and he said I can almost guarantee that Whirlpool will say that it is cosmetic and they only cover cosmetic for 3 months and that I will have to pay for a $100.00 service call. This is a load of crap. This coating is part of the oven to keep it clean and protect the metal from the high heat of baking in it. This is not cosmetic feature like the outside stainless steel finish or the black trim decor. The inside doesnt look pretty. It is a function. See the photos below. Whirlpool Range Item # 805150. Model # WEE510S0FS.