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Maytag Refrigerator Model MFF2258FEZ
Maytag - 22.1 Cu. Ft. French Door Fingerprint Resistant Refrigerator - Fingerprint Resistant Stainless Steel
Deliver modern style to your kitchen with this Maytag French door refrigerator. With the freezer located on the bottom, this refrigerator provides easy access to fresh fruits and vegetables, and the adjustable shelves accommodate a variety of food items. This Maytag French door refrigerator includes FreshLock crispers that keep food fresh longer.
Manufacturer: Maytag
MODEL: MFF2258FEZ
MSRP: $2294.00 USD
Maytag Refrigerator Model MFF2258FEZ Error Codes
CODE: Flashing "F"
PROBLEM: If the letter "F" is flashing on the display the refrigerator, try resetting the refrigerator as instructed below.
FIX:
Reset power to the product:
- Power unit down by turning off the circuit breaker(s) or unplugging the product for one (1) minute.
- Power unit up by turning on the circuit breaker(s) or plugging the product back in.
- Ensure the cooling function is turned on.
- Monitor the refrigerator for one (1) minute to ensure the error code does not display again.
CODE: PO Error Code
PROBLEM: Power Outage: The Power Outage indicator lets you know if the power supply to the refrigerator has been off and the freezer temperature has risen to 18°F (-8°C) or higher. The control panel temperature display will read “PO,” and an alert tone will sound three times.
FIX:
“Confirm” will blink until you acknowledge the power outage by pressing MEASURED FILL under “Confirm.” Once the power outage has been confirmed, the “PO” will disappear, and the display will return to the Home screen.
Related Error Code Pages:
Maytag Refrigerator Error Codes, Maytag Range Error Codes, Maytag Washer Error Codes, Maytag Dryer Error Codes, Maytag Microwave Error Codes, Maytag Dishwasher Error Codes,
Related Troubleshooting Pages:
Maytag Refrigerator Troubleshooting, Maytag Range Troubleshooting, Maytag Washer Troubleshooting, Maytag Dryer Troubleshooting, Maytag Microwave Troubleshooting, Maytag Dishwasher Troubleshooting,
Related Repair Pages:
Maytag Refrigerator Repairs, Maytag Range Repairs, Maytag Washer Repairs, Maytag Dryer Repairs, Maytag Microwave Repairs, Maytag Dishwasher Repairs,
Related Parts Pages:
Maytag Refrigerator Parts, Maytag Range Parts, Maytag Washer Parts, Maytag Dryer Parts, Maytag Microwave Parts, Maytag Dishwasher Parts,
Maytag Refrigerator Model MFF2258FEZ
No adequate response from Maytag. Unsafe washer. Will be taking this to consumer protection as my scrubs are coming out of the wash with blood etc. left on the articles, even with bleach used. Very serious for all concerned. If you have someone with shingles or any other transmittable skin disease in your household, do not use this washer.
The control panel of our Maytag dishwasher stopped working when it was approximately 14 months old. We repaired it ourselves by following a reset directions we found online (push rinse button 5 times and then the cancel button twice). Also we cut the power to reset. Im not sure which of those two tasks reset it, but it worked until last week - now 28 months old. We are not able to reset the panel using any information that we can find. In trying to find repair options, we discover that there are a lot of complaints about the Maytag dishwashers control panels not working within just a couple of years. In speaking with Maytag, they tell me theres a class action law suit for this problem - meaning they do realize there is an obvious problem with their control panels, but are not acknowledging they have any responsibility to repair it. The law suit only covers the cost of the part but not the labor. The labor can cost between $100 - at the lowest - and up. Our Maytag dishwasher model # is MDB8949SAM1. Also noteworthy, our Maytag clothes washer gave out at less than 5 years. Maytag is no longer the company we all thought they were. Additionally, their faulty machines are costing their customers a lot of extra money. Not exactly what I would call a company with good customer service or even any ethics. We will never buy Maytag again.
I absolutely do not like the fact that you can’t choose what size load you have. The washer wants to do it for you but it is not very good at it. You have to fool the washer to get any kind of water level or just use the deep fill every time which is what I do in order to get the clothes clean! This defeats the whole purpose of trying to save water. Also there are too many settings. I mean we’re just washing clothes here not flying a jet. I personally would prefer dials instead of the digital instrument panel. So much easier.
My parents always bought Maytag and so did I. Ive experienced minimal problems in the past and have done my own repairs. My new MDB4949 dishwasher is GARBAGE! Imagine coming home and seeing water flowing out of the house under your back door! The water was coming from the kitchen across the kitchen floor and cascading down the stairs like a waterfall. I pressed the cancel button, nothing? Opened the door, NOTHING! Shut off the circuit breaker, NOTHING!Water continued to flow until I closed the supply valve! The dishwasher damaged my home! Six service visits later and still not fixed! 9 days out of warranty and still having the same problem! Customer service told me to hire a plumber to fix my plumbing problem with the dishwasher water supply! Thats funny because 3 other dishwashers (in the same exact place) had no problem with the water supply in the past 23 years? Two of them were Maytag!I never give less than a positive review but, this is outright FRAUD! The dishwasher has damaged my home on 2 occasions! Unless I want to stay home the whole time its running I cant use it? The customer service is pathetic at best. The control board issue is a scam by every company. Its all designed to keep you on a service plan and is a scam! Long gone are the days of the reliable rotary timer/control that lasted forever! You can thank everyone you know for not paying attention and letting this happen! I guess we can wash our own dishes by hand or comply with this obvious scam?
Our Maytag Atlantis dryer had smoke coming out and almost had our house on fire! Had it not for us double checking the entire house would have burnt down! The dryer is less than 10 years old and already it is tearing apart. I cant risk using it again. Terrible company. I would never buy Maytag products ever again!
Im an 78 year old man, married in 1962. In all the years and two kids we have had just three Maytag washers. To me the gold standard of quality washers. When the motor went out in our 15 year old Washing machine I considered replacing the motor, which is well within my capability. I am a journeyman industrial machine repairman formerly with Ford Motor car company before retirement.Instead, my wife and I bought a Maytag top loader high efficiency washer from Best Buy. I was skeptical when I examined the new machine with paddles instead of the agitator. Trusting that Maytag had engineered a water saving washer using paddles, I made the very poor decision to buy it. I regret not replacing the motor in my old machine. Boy was I wrong. Given the chance I would trade my new machine for the old in a heartbeat...The old machine washed everything we could throw at it. The new machine wont wash anything to my satisfaction. The bedding deep fill cycle is the only one capable of a passable job. Even then I would like a soak cycle which, in my opinion, would vastly improve results. In all I would characterize this as a total engineering failure. Why Maytag would allow this POS to be sold, where the reputation of Maytag is totally destroyed, is beyond my comprehension.
It took about a year for the problem, which turns out to be an extremely common problem, to start. The build up of water in the freezer due to the clogging drain. Maytag needs to step up for the consumers that purchased their defective product. I have cleared the ice and tried to clear the drain three times only to have the problem return. I refuse to pay someone $300 or more to repair this. This is crazy and unfair!
Purchased a Maytag dishwasher (Model #MDB7749SAW1) in January of 2013, installed in February. A little over a year later the control panel went out. I called Maytag and they were kind enough to pay for the part and I had to pay for the service. Now it is July of 2015 and the control panel is going out again. I called Maytag directly and talked with a service representative and the best they could do for me was for $269.95 they would have it fixed and I would have a one year warranty as well. Based on the pattern the warranty is not going to help as it goes out just after a year. For only having it 2 1/2 years it is becoming a very expensive dishwasher. There should be a recall on this control panel. Very disappointed.
We had our kitchen redone by Home Depot in Sept. 2006. It was gutted and all was replaced: walls, heat windows, doors, lights, appliances. The Maytag refrigerator stopped working 7 years later. I feel an expensive appliance should last longer than that.
When I attempted to contact Maytag about an issue in my 3 month old washer all I received is an automated email back saying to contact one of the repair places on their website. There was one, so I notified Maytag I would contact them. I contacted them. They said Maytag had not notified them that this was a warranty repair and if I wanted them to come out I would have to pay for it. I have attempted to contact Maytag several times to get this straight. Guess they are trying to wait out the warranty to respond. Will NOT EVER buy another Maytag. Too bad they used to be a good product.
This Bravos washer and dryer saves energy for sure, but sadly, that is it. It does not wash my clothes and rinse them adequately. They are so twisted and wrinkled I have ironed just about all my clothes. Even my synthetics are severely wrinkled. The dryer sensors do not work. They never dry the clothes adequately. The concept was good in that they are compact and have a large capacity, but the design does not work. I was lured in and unfortunately, there were no reviews at the time but I see that everyone shares my sentiments. The washer and dryer are just not any good. Thank you.
I bought my refrigerator in May of 2012. Brand new from Home Depot. It is less than 3 years old. Now it is not working. I did not purchase an extended warranty. I never thought in less than 3 years my fridge would stop working. I called Maytag, first question from them was about warranty. So I knew I was screwed. So, basically for $300 they would come out and fix the problem. I only paid $800 for the fridge. I am lost as to why in 3 years my fridge is broke?? Makes no sense to me. So I paid a tech $100 to tell me what was wrong with it. The evaporator is leaking. It is leaking. So the evaporator is bad and I cannot fix myself. So for another $300 they would fix, so a total of $400 in an $800 fridge.I am pissed. I remember my parents having a fridge for over 25 years. Why does Maytag not take responsibility for their problem. The products we buy should last longer than 3 years. It is just a way for them to get us to buy another product. So needless to say, I am one pissed off customer. So let the emailing and letter writing begin.
I did not purchase it. This range came with my home. The electric range works great. It is thorough and I dont have to worry about the gas being on and filling the house up. Electric may not be for everyone, but it is the way to go for me. I will look for similar if not the exact same make/model if a replacement is necessary. I dont mind spending a little extra to ensure the product will last. So many products dont last nowadays and it is sad. I am not an avid cooker, actually I tend to mess up a lot of food recipes but the electric range helps me to reduce the number of problems I run across with the durability and accountability of the product. It cooks throughout the entire dish/pan and I have never had a problem with the unit working properly, just the user not working properly. Haha.
I bought this Maytag refrigerator model MF 12269FRB00. It is not, user friendly, meaning that condiments and small bottles just dont fit conveniently in any space, The biggest issue is the ice maker. The ice maker shoots ice out on each and every attempt. Every time you want ice you are guaranteed to have ice shoot out of your glass on to the floor. I often challenge my guests to get ice without the cubes shooting out of the glass. No one has ever won. Dont buy this piece of crap, unless you find humor in having ice on your floor every time. Shout out to Grays Appliance in Melrose for selling crap! I will never buy from them or Maytag again. To the engineers who designed this product, you suck too!
Washer purchased in May 2013 last month it stopped completing the drain and spin cycle and cloth stayed wet. To have the machine repaired, we would have to replace the control panel. The cost of replacing the control panel plus the service call was 76% of the cost of buying a brand new machine. As such we are disposing of the machine and will be purchasing a competitive product.
Stainless steel 2 door refrigerator with a bottom drawer freezer. Good space in both. Finish is almost fingerprint free. I bought 5 appliances at the same time so pricing was very good.
I purchased a Maytag Bravos XL washing machine in December 2019. The machine started badly malfunctioning in November 2020. By the time I called for service, they told me the 12-month warranty had expired and I needed a new control board put in for $529! I called Maytag and they agreed to replace the board free of charge, but I had to pay $120 for the service call. They replaced the board, and the new board is faulty. The machine will not fill with water, it wont lock, and now it wont even start. This machine is a LEMON!Now they are saying the soonest they can get a tech out is 1/29/21. Meanwhile, I have a mountain of laundry piling up in my laundry room because I havent had a working washing machine for almost a month. I called to complain and demanded either a refund or a new machine--they will do neither. I used to buy Maytag because of the name, dependability, and customer service. No wonder they were bought by Whirlpool. I WILL NEVER BUY MAYTAG OR WHIRLPOOL AGAIN. I should have looked at all the 1-star ratings online. BUYER BEWARE!
Maytag dishwasher MDB7749SBM2 - I purchased this unit from Home Depot. It worked fine when working. In less than two years the control panel had issues. Would not let you start cycle, would randomly start on its own, would light up randomly, would only let one cycle work, would not work at all, etc. I received no help from Maytag. After open up the door panel the problem is obvious. The ribbon cable from touch (control) panel to control board had black spots from corrosion. Poorly insulated or poor design. $150 for part and another $100+ for repairman. As Ive seen from several of these posts it appears to be a common problem now to Maytag, which they choose to ignore in spite of class action lawsuits. Obviously last Maytag product Ill ever buy.
We have a 3 year old washer dryer. The wash stopped working so we called Maytag directly to have their repair person come look at their product. Little did we know that they sub contract repair to local companies I could have contacted myself. After being told the authorized dealer was Maytag I soon found out it was not a Maytag employee. The man who came has no idea what is wrong and is guessing at issues. Once a installed part is not the cause he wants to try something else but we have to pay for him to trial and error.We have spent hundreds of dollars and yet our washer is still broken. We have decided to go buy another washer as this is our cheaper option (it will not be a Maytag or Whirlpool). When I tried to talk to ** (Maytag manager who lied on the phone to me and was very rude) manager I was talking to refused and told I had to file my complaint with her co-work. I have never heard of this! We will never buy Maytag or Whirlpool (same company) as our dishwasher after 1 year 3 months old needed a new motor total repair $450.00. Their products break down early.
The cost was right for the quality of the product. Brand was also a factor. We have had no problems either machine, both work as expected and have fully met our expectations. We recommend these products. Energy efficiency, ease of use and capacity were all considerations in making the selection we made. Maytag continues to hold a good reputation. Regular repairs, low quality construction and a cheap finish which looks tacky and is also difficult to clean would each be deal breakers. We purchased our full-sized, side by side Maytag Neptune Washer and Dryer gently used from a private party who needed to obtain different models due to a remodel of their laundry/utility room. We paid about $600 for the pair.
I purchased this Maytag Bravos machine because I was told it can wash large loads and is one of the best washers out there... Both are so far from the truth, this is the worst machine I have ever owned. The water level is almost none. And my clothes come out dirty and I have to wash several times to even get them semi cleaned. I am not rich and trying to save enough. To buy this machine was not easy and I am now with no options. I called Lowes after a couple day after I got the machine and told them it is not working. They sent me another machine yet it still does not clean my clothes. I wanted to return it and get a better machine but they refuse to allow me to do so because now it is 2 months old and past the 30 day return. I purchased an extended warranty which is useless cause. The machine is junk even when working as it should... I will never buy from Maytag again because they refuse to back their crappy product and refund my money. I would tell anyone looking for a washer to not go with Maytag. They are terrible machines and a bad design... I even contacted Maytag and was pretty much told too bad and just rewash my clothes as many times I need but they will not do anything to resolve this issue. TOO bad is what I was told...
My husband and I were Maytag fans, and we purchased the fourth set of Maytag w/d in May 2019, along with an extended warranty. Four sets may seem like a lot, but my husband and I have been married for almost 30 years now. Long story short, the washer went haywire, and kept flashing LF. After searching Google for answers, my husband flipped the main breaker, then unplugged the washer overnight. It seemed like that fixed the problem, but it didnt. I called Lowes for help and got hung up on numerous times. The hang-ups were not due to my attitude or choice of words. I kept getting transferred from person to person and put on hold, then the phone would go dead. Eventually, someone actually spoke to me and gave me an 800 Maytag number to call, which resulted in more hang-ups.As before, eventually I got to speak to a real human being who took my info and said that a service tech would contact me. Well, over two weeks later, no one has contacted me. However, due to my post/review on the Maytag website, a Lowes representative did call me and offered me a full refund on the washer, but not a word was mentioned about the dryer that seems to be possessed because it turns on and off at will. My husband and I have a limited income, and we purchased the top-of-the-line Maytag w/d thinking that it would last at least ten or more years.For the money that we spent, the w/d should have at least lasted for the warranty period. As noted before, Maytag was once the Toyota of w/d. You could not purchase a better product. Now, the exact opposite is true. Buyer beware, the most expensive with all of the bells and whistles is not always the best. My husband and I have gone retro with the purchase of a new Speed Queen w/d, which will be delivered this week. Hopefully, it will live up to the reviews that I have read.
Maytag washer, top loader, Bravo series: We purchased Maytag washer and dryer 4 years ago. Last week, the washer started sounding like a 747 was landing in our laundry room. Maytag sent a service representative and informed us that the bearings were faulty and it would cost at least $800 to fix. It is appalling that a 4 year old appliance should fail like this. We will buy a different make and we will never buy any Maytag appliance again. This is such poor quality and worse service. Maytag would only offer a 30-40% off a washer, but only if we bought it directly from them. We can get a better offer from any local store. They also said we could get a discount on the part we need, but not the service. Do not, I repeat, do not buy Maytag anything. You will regret the purchase.
Dishwasher model: MDBH949AWW3. Gradually over a months time lost its control functions and its status display. Ten days ago the last button to fail was the start button and the dishwasher stopped working. Maytag confirmed over the phone that there was no recall on this model. The part costs $190 and is out of stock till end of October 2013. I opened the dishwasher and took a closer look at the keypad. It has the cheapest touch buttons I ever seen. Maytag had provided at purchase time a user guide and a large sheet with a sketchy incomplete drawing (W10142800C) for service use only. I made my own schematics and I built my own keypad for less than $50. You may notice that the info I have on my attached schematics is missing from Maytag/Whirlpool incomplete drawing. My keypad is working fine and will outlast all the remaining parts in that dishwasher. I wish there is an angry lawyer out there with a bad dishwasher like mine that will use this info to sue Maytag. Please give the schematics to any user having troubles with this lousy touch pad.
We bought a Maytag refrigerator around 2 yrs ago. Ive had repair out a couple and tried to take care of this myself. I am being told by repair men that it is a design flaw that the line gets plugged and water pours out all over my floor. The refrigerator I replaced was 20 yrs old, never had a service call & never poured water all over my floor. From reviews Im reading Im not alone in this problem. Needless to say Im less than happy with Maytag at this point! Model #:MBF1953YEB3, SER. #:K22812455, reciept #:** pd 1/19/13 DECKER & SONS 430 FULLER GRAND RAPIDS MI.
We bought a Maytag dishwasher (Model: MDBH979AWS3) in January 2010. In April 2012, the control panel stopped working. A local repairman came out to see it for $160, diagnosed it, and suggested that we call Maytag to see if they would give us the part because it was only a two-year old machine. He did say that the control panel was not a part that was troublesome!Maytag offered an extended warranty for only $287 that would cover the part! The total repair cost was almost equal to the cost of a new machine. Home Depot, when consulted, acted as if they know nothing. After reading about other peoples experiences with this company, I feel that it is no longer an honorable company standing behind its products. In fact, the whole repair process is set up to rip off the consumer.We will now look to purchase the best and cheapest non-Maytag product, not from Home Depot, and throw it away when it gives out, which more than likely will be soon. These companies have finally convinced me to do what I am sure what they have always wanted every consumer to do. Throw it away when it breaks down.
I bought a Maytag dishwasher from Home Depot August 2018 and it has leaked soapy water every 3 out of 5 times that I run it. Home Depot said they dont cover installs after 2 weeks and to directly contact the manufacturer for service. Maytag sent out a tech 3 times but they werent able to replicate the problem, so nothing has been done to fix the dishwasher even though Ive shown the tech different photos of the dishwasher leaking. The service tech said they will now charge me $90 to return, even though the dishwasher is still under warranty and not repaired! Ive owned many different dishwashers (rentals and houses) without any problems. This is the first Maytag brand and it is horrible. I will never buy another Maytag and have warned all of my friends and family.
Purchased this double oven back in 2012 and have had to have the control valves replaced twice because of them jamming and snapping. The burners are undersized for cooking and it takes forever to get water to a rolling boil. The broiler in the upper oven needs constant attention when using it because food cooks unevenly and burns quickly. The lower oven is great, convection is awesome. I have seen the Maytag repairman more from my stove than I have for any of the other appliances I owe combined. Maytag should stick to appliances that only use water.
Didnt even want to put 1 star but that is the lowest you can give. Maytag microwave less than a year old paid $350. Door clasp broke. Took two weeks to send a repairman out, he came out and of course did not have the part -- took another week to get it. Fixed the door and then he crashed and burned the microwave shorted it out and now it is totally dead. That was 2 1/2 weeks ago. Maytag refuses to replace the microwave and insists that the same incompetent service company come out and fix it. Meanwhile I have to call Maytag every other day to find out when the correct part to repair the microwave will be in. Was told it would be in two days ago. Never got a call to schedule the repair, called today to find out they never even ordered the part. Here goes another week without my microwave. Not only does Maytag have horrible customer service, they manage to find unskilled repair techs with equally horrible customer service! Will never ever buy another May useless Tag appliance again.
I bought Maytag washer 15 months ago and the washer is now leaking from the bottom. My floor was damaged from the leakages. I have not use the washer much in the past 14 month because its just me in the household. I will never buy a Maytag product.
We built a new home in 2008 and purchased a Maytag appliance package from Home Depot, including a dishwasher, stove and refrigerator. From the beginning, we had problems with our French door refrigerator (MFC2061HEW; it has been discontinued). Within the first year we had 3 ice makers replaced because it was not making any ice. Now, mind you, we went through Maytag to have their repairman to service our appliance and they set up all the service calls. We limped by for awhile and called a different repairman to come and check the fridge because it was not staying cold or making ice again and, of course, it was out of warranty. The first thing he did was check the freon and we were told that it didnt have enough freon to keep it going, so he recharged it and it worked great. We have had to have the repairman come back again this month because it stopped making ice and the temperature for upper and lower was all over the place. He checked the freon again and said the unit has a slow leak in it and he was unable to fix that. I contacted Maytag because I felt if the first repairman had checked the freon from the beginning, we wouldnt be having this problem. The only suggestion I got from them was call a company with a dye kit test and that they are sorry, but its not under warranty. I dont know about anyone else, but $2000.00 for a fridge that has been a pain since day one is a lot of money to replace. I feel they dont care about their customers and they should be responsible for paying for the repair that should have been caught from the get-go.
I have used several brands of refrigerators and Maytag stood out for me. Everything works as good as new. However, my experience with ice machines, has been the first thing to quit.
Bought this Maytag washer from Sears and the salesman told us it was the best washer on the market. Well the Maytag washer is a dud. It leave residue on clothes, clothes come out very wrinkle. This washer does not even have a filter. I would not recommend this washer to anyone. We are very dissatisfied. We dont blame Sears, we blame Maytag for even thinking about putting this washer on the market - Maytag model mav7757aww
We have had our washing machine for about 6 months, we got the F3 E6 error code. After doing some research, we found out that the control module was what we needed to replace. My husband and I called both Maytag and Lowe’s, (the store we purchased the washer from). We have been given the runaround. After talking with several managers in the Lowe’s warranty department, we were told that we had to contact Maytag directly about that particular problem. Okay, no big deal. We called and every single time we were put on hold for at least 30 minutes before we were hung up on. Not once did we even get to speak to a person. If we don’t get a response and our problem doesn’t get fixed, I will be going to the Better Business Bureau.
My stove has been reliable and efficient. I bought it about 11 years ago and it looks nearly new. I have a gas range with 2 ovens. The top looks scratched a bit from just cleaning. The only negative is the top which has some scratches if you look closely and when I first got it, I had to have an oven gasket replace. Still I feel it was a good purchase.
I have been washing clothes in different washers for almost 4 decades and never had a terrible washer until now. It has total control of the water level and it NEVER has enough water added. I have to add at least 2 full dish pans of water to every load. My washer does not allow you to pick your level because it does it automatically and no theres way to bypass this problem. It moans and groans for almost an hour in slow motion at its best. It should be illegal to sell such crap!If the intent was to save energy it fails when it runs twice as long as other washers. The instructions that are in the lid say that when you set it on deep water wash that it does not sense automatically-LIES! This lid must be generically made for other washers that they have because again, you cannot choose a water level. When a washer runs for almost an hour (this is not soak or extra rinse either) it is not saving energy over those that run for half that length of time. I wish I had returned it, but I listen to others who say that this is how washers are now. I still owe 150.00 on it and hate writing that check.
Nobody seems to know how to replace this part online. I have discovered what a POS this Maytag MGDC700VWO dryer is. The ONLY way to access this part is to beat an access hole in the bottom-left panel. After the repair, you are left with a nice 4 hole??? What an absolute POS! The back panel has screws but after removing them, I discovered the panel is also tack-welded! This is beyond stupid! Maytag used to be a great product before they were obviously sold to the Yugo factory. Time to move on.
The washer gets mildew all the time no matter how much I use the tablets and yes keep door open. It still has so much. I scrub it and it keeps growing. Sometimes my clothes come out ripped also which is another frustration. Please help these two issues.
I bought the Maytag washer and it lasted 5 1/2 months. I am now going on 1 month without the washer because no one wants to take responsibility for it. Your warranty and service is crap. I will never buy another Maytag product and I will be sure and let anyone that I know that is about to purchase one not to!
I bought this washer (Bravos Washer Model MVWX655DW) in June 2017. My wife and I did plenty of research and only complaint at that time was that it made load clicking noises. We bought it and it worked fine but never really filled with water to a level which would cover the clothes. Today I ran a load and brownish water was seeping out from underneath. When I lifted the machine my floor was covered with old stains which looked like oil or grease. I called a local service company and when they found out which model I had they refused to look at it. They said that particular model was known for having issues and when they fixed it, something else would go. They recommended looking online for reviews and calling Maytag.I did so and after explaining the situation to Maytag, they offered to send a technician to look at it to diagnose, not free of charge of course. While I cannot tell you avoid a particular company, I can say MY family will never buy Maytag again. If a washer is well known for having issues within its first 3 years and a company will not try to make it right simply because theres no recall on it I will spend my money elsewhere. Seems fishy that this machine has a ton of 1 star reviews within the last two months and Maytag does not want to eat the cost of servicing their junk.
I bought a pair of Maytag washer MVWB700BW and dryer YMEDB700BW in November 2014 from Home Depot and the washer was never washed cleaned from the 1st load! The detergent was stuck to the clothes. I tried different cycles and the result was the same. I called Whirlpool and they sent 2 different technicians to check. I showed the technicians the clothes. They both admitted there was no technical problems but the washer performed badly. The 2nd technician even took pictures and attached to the report he sent back to Whirlpool. Still Whirlpool refused to take back the pair or exchange to another model. I went back to Home Depot. Home Depot said they talked to Whirlpool but Whirlpool refused to refund me. Home Depot finally agreed to take back the pair and allowed me to exchange to another pair of a different brand but I was charged a 15% restocking fee. Whirlpool said the machine was working properly yet it was never even met its basic requirement of a clean load! Still they refused to take this pair back and refund me the money! Now I had to pay a 15% restocking fee to get an exchange. I will never buy anything from Whirlpool/Maytag and I will not recommend this brand to my family or friends!
My washing machine was noisy from the start. We had recently purchased a new fridge and were told when we questioned its noise thats just the way they are. So we didnt question the noisy washer as we should have. The noise got louder as time went on and at the 18 month mark, it was so bad, we had someone look at it. The washer had never cleaned as well as expected, but again, we were too busy to follow up. The repairman advised that the bearing and tub needed to be replaced! Augh! $450 for parts $300 for labour! I contacted Maytag/Whirlpool and was advised they would go good for the parts, I would have to pay labour. Not being terribly impressed, did a bit of research and was told it was worth fixing. As it was technically out of warranty, I was lucky to have them pay for parts. Took 6 weeks to get part. In that time, had questions about delay, etc... at one point was yelled at on the phone by Melissa from Whirlpool as I asked to speak to a supervisor. So fun :( First part comes and it is defective, luckily there was another one in Vancouver, so only an additional 4 day wait. My machine is now fixed. It is extremely quiet and cleans very well. Suffice to say, it was defective from the start. So, Ive gotten to pay an extra $300 over retail to have a working machine! Lucky me! Repairman also advised that he recommends everyone to purchase the additional 5 year warranty as the manufacturers are now only making machines with a 7 year life expectancy and I was VERY lucky in the beginning to get someone to even talk to me after the 1 year mark.
My husband purchased the Bravos XL washing machine less than a year ago at Bensons Maytag in Peoria, Illinois. Within months of purchase we noticed our clothing coming out with stains they didnt have prior to washing. After hundreds of $$s of clothing ruined we realized it was due to the fabric softener dispenser. We cleaned the machine multiple times & ceased using fabric softener. No luck.Today I finally had enough & called Bensons service department. The fellow I spoke with told me, You are not supposed to use fabric softener with the Bravos XL. I asked why a $1000 washing machine would have a dispenser you were supposed to use. He told me it was because people like to use it BUT you werent supposed to use it. I asked, Why would there be a dispenser if you werent supposed to use it. He told me the salesperson should have explained it during the transaction or I should have read the owners manual more thoroughly. I asked how I needed to go about correcting the problem & he told me to clean out the machine with really, really hot water. I explained we had multiple times.He didnt have any other suggestions so I asked about setting up a service call & requested he access my information so we could verify the warranty. He confirmed the unit was under warranty. I asked to schedule service & was told there would be a $50 service call fee. I told him, I would figure that would be under warranty to which he explained it would only be under warranty if it was the machine ruining my clothes. I asked, What other reason would there be for my ruined clothes and he told me if the laundry was being ruined because I used fabric softener it would not be under warranty. So I repeated that saying So you are telling me if the machine is ruining my clothing because I used fabric softener it will not be under warranty? and he got flustered and basically said he didnt exactly say that and they couldnt confirm anything until a tech took a look at the machine. I told him I would have to speak to my husband.So this is my question... why on Earth do we have a company building $1000 washing machines WITH A FABRIC SOFTENER DISPENSER if you are not supposed to use it? I have never, ever, EVER had a washing machine do such a lousy job. I have never, ever, EVER been afraid to put clothing in a washing machine... not even in a cheap, crappy laundromat. Shame on you, Maytag!
Have had nothing but trouble with this fridge! Ice forms at bottom of freezer with frost all over top shelf. Ice maker no longer works. 3 years old for goodness sake. Had repairman replaced all lines, and still have the problem. Heard you have to unplug fridge for 24 hours to solve problem EVERY 2 Months! I Guess the Maytag repairman stays lonely because they dont stand behind their product! Hate it!!
I purchased the Maytag Bravos 400 series top load washer about 4 years ago. Paid over $1000 for it, on sale. Its bearings started grinding within four years and the seal is gone which has resulted in water leaking out through the bottom of the machine. VERY expensive to repair and ultimately not worth it. Pretty disappointed that Maytag products reliable for such a short period of time and must then be kicked to the curb. NOT a quality product.
It was alright for a while. Then it started ripping up my clothes. The machine is not overloaded, enough water has been added but, when I take the clothes out they are torn. Not a good experience. I have seen several reviews on the Centennials, none of them good. What is the problem. I am hoping my experience gets resolved.
I reviewed lots of reviews, and decided that the negative reviews ones were sour grapes or uninformed customers! WRONG! Do not buy this washer. I replaced a 16 year old Frontloader Bosch! Should have had the Bosch repaired, but wanted a topload for a change, new look etc. From day 2 the washer began to squeal during the early cycle and at the end as well. Maytag repair was out for an unrelated repair on another appliance. I told the tech about it and he suggested its brand new etc, give it time to settle in.Now 4 months in and another service call to tell me its nothing!! It squeals so loud I can not run it while in the next room. I have videoed it and sent it to the Maytag repair in Glenwood Springs, and he said I should load it only full enough to see the impeller at all times!!!! Forget a full load of work clothes or a pillow or blanket. Which is to be expected to be able to wash. He said I needed to spread the clothes out manually along the outer sides of the TUB only, prior to washing the clothes! not over the impeller. I am not kidding! This is a open tub, so the impeller is the little thing in the middle on the bottom. I advised him, I videoed the event and even with three socks in it for a test it still squeals like a (well you get the idea). Trying to get Maytag help, but nowhere. Matching dryer door hinge broke first week, it has been repaired. Not good quality at all for the top of line Maytag. Then Maytag Man must be busier these days, than of old.
April 26, 2011, I purchased a Maytag top and bottom fridge from Home Depot. After a few days, I noticed frost starting to form in my frost-free freezer and the fridge wasnt really that cold. I adjusted the dials thinking that may do the trick. Nothing changed, it was all the same and instead, frost was thicker. I contacted Maytag, which by the way was taken over by Whirlpool. I told them my situation and since I had just bought the fridge, I wanted a new replacement. They told me things didnt work that way, that I had to honor the warranty. Fine, we are almost entering October now. I have had several services calls, I have written to the Better Business Bureau, I have lost a few hundred dollars worth of food for it would be full of ice and had to be thrown out, I have contacted the executive offices of Whirlpool but they, along with the Better Business Bureau are not doing a thing. Tomorrow, once again, I am having a service call and once again, I know the issue will not be fixed. All I wanted was to either get my money back, along with extra for the loss of food or for them to just exchange it for another one, since this one was purchased with a problem. I really dont think that its right that they are able to get away with this. Just looking at this page, I see that there are plenty of people with this same issue. What is being done about it? If it were them with this issue instead of us, you know ** well they would have had a new fridge the following day. Here is my model# M1TXEMMWQ and serial# VS04658359 for this fridge. Please, I would really appreciate some help here.
My Maytag Neptune washer also has a problem with mold build-up and now the door lock assembly is totally gone. I was unaware of the class action suit or I would have joined. I am just disappointed!
Maytag Jetclean EQ Plus Dishwasher - We purchased the dishwasher in June of 2014. Recently the control panel decided it wont work. There is power to the unit. I am told that the unit is no longer in warranty so we have to pay for everything.
Maytag Bravos XL does not use enough water to wash a load, also does not rinse all the detergent out. I have tried smaller loads, less detergent, nothing helps. The loads have been so small that I have to wait for two or three loads wash before I can dry the clothes. Too small a load in dryer and the sensor will kick off that the load is dry.
Purchased washer in Nov. 2014. Remodeled house. Moved in on May 2 2015. This washer failed in just 3 washes. Pump froze up. Now it is august 5 2015 washer did it again. Model MVWC200BW. It appears this will be the 3rd pump. There seems to be something here. If it stays together in order to keep this washer I have to buy extended warranty. THESE PUMPS COST 100.00 PLUS INSTALLATION. MAYTAG dont seem to see this as a problem but as a consumer it is very well a problem. I am a electrician by trade and deal with pumps and motors ac/dc. This is a problem.
Purchased Maytag 3000 series washer and dryer in June 2009. Like many other reviews, the washer is making a terrible loud noise during the spin cycle. I contacted Maytag customer service and was told wait time is 10 minutes and opted for the call back option. Received a call back from an agent located in Tennessee, United States and he checked for recalls or projects and found nothing. Offered a technician call in my area for $112.00 for 30 minutes to diagnose the problem. I told him that if he checked on the reviews, he will see many regarding this problem and a bearing issue at a cost of up to $700.00. The Maytag repairman is not only lonely but out of business and Whirlpool bought them out. I would never again purchase Maytag or Whirlpool products. We are seniors and do not abuse our appliances and why do they not last at least 15 years. Talk about disposal washer machines, who can afford to purchase them every few years. The washer sounds like a jet going through our house when it is in the spin cycle.
I purchased this machine 6 months ago - have called 2 repair people. Thank God I purchased at Sears with extended warranty, was just replaced. I would tell you if you are looking for a machine run away from this one. It tears clothes, have to wash everything on bulk wash or I would not get enough water to say how bad this washer is. If someone called me and said I won this washer, I would say no thank you. And if I had to say Maytag repair called them, said she not getting enough water. Now this is what they told him: thats how we designed it. Forget about big drum, you cant put blankets or any larger items, goes off balance. And I have to say, if I had the money, I would put to the road and go back to wringer type. So again, do not make my mistake. Do not buy this washer and let me say the second day I made a complaint, was told it take time to get adjusted...NOT. I give this washer a 0.
I have had the Maytag Bravos washer since November 2010. This washer does not clean clothes. They are never even submerged in water. Had I known this, I would never have purchased it. The salesman at Sears surely didnt mention it. I remember being disappointed at the fact that there wasnt a washer in the place with an agitator. I am disgusted with the washer and the company. I realized that it has been over 12 months since we purchased it, but most people do not feel the need to investigate what is going on under the lid of their washer. I unfortunately assumed that the washer was going to wash! Silly me. No, it does a little spin spin and a little spritz of water (literally, thats it) and at the end, you are left with funk concentrated in the creases of your twisted up, stinky clothes. No agitator plus no water equals no clean! The smell is awful. Someone else described it best - a mildewy basement.Anyone else who is claiming that their clothes do not stink with this machine are surely being deceived by strong perfumes in their detergent and fabric softener. To get a true idea of what their clothes really smell like, they should wash a few times with a scoop of borax and no fabric softener. Then tell us how they smell. I am convinced that the entire line of HE washers is a sophisticated line of crap! They use such small amounts of detergent because that little bit of water going into it will not get any more soap out, much less sweat, dirt and lots of other nasty stuff. This may not be a big deal to other people, but it is huge to me. We have a small homestead. Our clothes get dirty. We spent several hundred dollars of hard earned money on a name we trusted and they do not care.Every load, every day, I am reminded of this fact and it infuriates me. Im not typically one to write in complaints, but as an American citizen where there is a free market (somewhat), I have an obligation. If a product is really good, the makers deserve my praise. Likewise, if the product is really bad, the makers (and refuses to compensate in any way) deserve my complaint, as do my hardworking fellow Americans shopping around for a new washer. Stay away from Maytag and if at all possible, stay away from HE machines. It is so true that they dont make them like they used to.PS: Maytag tried to blame this issue on government regulation when I called. Im sick of this passing the buck. I am fully aware of the chokehold government regulations have on business, but they only hurt small business. To act as if this is not a partnership between the government and big business (like Maytag) only adds insult to injury. Take a look at the money spent lobbying by this company. Disgusting. The good news is, any success they currently enjoy will not last.
I bought my Maytag Refrigerator about 7 years ago and the night mares have not stopped. The ice maker has broken down so many times, I forgot to count. The drip from the ice maker lands on the floor of the freezer and drips out to the floor. The cold part of refrigerator end up freezing the fruits and veggie and milk.
I bought my Maytag Centennial washer & dryer about 2 yrs ago. It wasnt long after I bought the set, that the washer started having problems. I noticed the button to turn it on wouldnt go off. Then it was a pain in the ** to not be able to open the lid while the water was filling up. Something I havent noticed until today, its suppose to fill up to the amount of clothes that is in the washing machine. Well when I opened the lid there wasnt enough water in there to even cover all the clothes. Now I know why my clothes are not coming out clean!!! I am so frustrated with this machine and the company!!! DO NOT BUY THIS PRODUCT!!!!!
I have owned three different Maytag washer/dryer sets. The reason for so many? Selling the set with the house upon moving. I kept my last set which is Bravo. I love Maytag for their features, their dependability, their reputation. I have never had repairs on any of them. Totally awesome! My second set had a neat feature of a drying rack where you could place a sweater or shoes and no tumbling. Sorry I sold that set w/ the house. I am very pleased w/ my present set of Bravo. No agitator. A coworker also bought this set. Maytag is the best!
MDB7749AWM1 more Maytag corporate garbage! I bought this dishwasher since my last one, Whirlpool, gave out at three years (garbage motor from Korea) thinking this would be a quality product made in USA. Well after about 6 months into usage and under warranty, the circuit board went out! The repairman assured my wife that it was rare to replace it on a Maytag. Now 9 months later, out of warranty, the circuit board goes out again! I know what it is, I can fix it, but will Maytag work on fixing to get a better circuit board? No! The US government is a puppet to all these companies that keep getting bigger and fatter! I say buy foreign products! Enough of these fat companies buy the competition out and giving the US public no option. Preston E. Tucker said it best: You let the big guys push the little guys out of the game and you will end up with garbage for products! Do yourselves a favor, buy Bosch, LG or Samsung. I know their products are not better but just maybe, someone in these corporate offices will see that to sell in the USA, you have to sell quality again!
Very disappointed with my 2014 purchase of model MDB8959SBS3 dishwasher. In fact it is no longer in service. We used the dishwasher approximately twice a day. The wheels on the pull out racks starting falling apart in the first 6 months. Then the soap dispenser failed. It would not shut. We replaced both the wheels and the dispenser only to find ourselves with the exact same problems in a matter of months. My hubby got really good at fixing both of these items. The final straw was earlier this year as when we turned it on the motor/water pump started making a screeching sound. Never had to replace an appliance that was only four years old in my lifetime. Just very disappointed with the quality of Maytags dishwasher.
We are on our 2nd Bravos XL. The first washer lasted 6 years and there was a part going out that kept making it stop in the process. Basically the repair guy said it will just go out one day so it was up to us to repair or replace the machine. The machine didn’t have an agitator and we had been having issues with white residue on the clothes for a long time but thought it was related to the other part. So we bought a new one, with an agitator. It was the new model. We’ve had it around 6 months and we have lots of issues with the white residue. The only success we have with not getting white residue on darks is using deep fill and very little detergent. We use powder because the liquid makes dark spots on our dark clothes. So either way, there’s a problem. So we are using a lot of water when it’s supposed to be water saving. And we are using much less detergent that the company says. I think it’s the machine that has problems. I’ve read a long thread on Facebook and it appears that Maytag tells you to use Affresh regularly. It also says to follow their instructions. But everyone seems to follow instructions but Maytag takes no responsibility for their product. Makes me sad because Maytag was the best on the market at one time and we will never buy again. Our dryer works fine but the washer sucks. And that was a lot of money that I paid. I hope that Maytag decides to make it right and help their “customers” enjoy their products once again.
We bought 10 18-lb washers about a year ago. They are a maintenance nightmare. For example on June 5 7 out of 10 machine were out of service. One has been down since Jan 20 and the others for various lengths of time. The guarantee for these machines has been misleading since the parts for repair are never available. We are losing business and money because of the Maytag failure to provide equipment that operates as advertised. We need help now.
What a disappointment. I guess this is why we no longer see that commercial about the Maytag repairman being bored. Because now, he is out fixing these pieces of shirt. Im trying to fix my washer (Model: MAH8700AWW), what a sweet pain in the **. Dont do it. Throw it away if it starts making noise like an aircraft landing.
I have had a Maytag Bravo Model MVWX500XW0. Bought less than 3 yrs ago for over $550. Four days ago, the drum would not turn during wash or spin. It would act like it was going to turn but then the door lock lid kept flashing. Today Maytag repairman came by and put in a new lock circuit. Instead of fixing the problem, it made it worse. The washer started making rapid clicking sounds and finally the lid lock stopped working altogether. The repairman could not get his computer to even do a diagnostic. Instead he calls his boss who says it must be the motherboard, a $300 part. My research indicates that Maytag almost always says replace motherboard and customers find that doesnt work either. Ive never had a washer last less than 10 years. Three years for a high-priced washer is mind boggling. Ive also never had a repairman make things worse by installing new part but that happened. I will never buy a Maytag product again, even if its owned by Whirlpool, which used to be a name you could count on.
My new Maytag washing machine does NOT CLEAN clothes or anything else. Waste of money. I have soft water, use bleach, hot water, Tide. I have even tried adding some baking soda. No use. I cannot wait until I can find a washing machine that works.
Worst washing machine!!! I purchased the top loader Maytag Bravos washer HE in 2011 and they are the worst!!! It has been repaired three times already and now is making such a loud noise and I have been told it is the bearings. I did purchase the extended warranty and it expired. The reason I did not get a renewal is Maytag & Home Depot do not allow the the extended warranty company to let you know the warranty is ending. So now I have a 3 1/2 year old washer that needs bearings and will cost $500 + for repairs. Will not be spending anymore money on this absolute piece of junk. I had a Maytag that was 22 years old that I replaced and thought I was buying the same quality but never again another Maytag. This company may want to employ only repairmen because you will need only them because no one should buy a new one going forward.
My washer is great. It get the job done. Have no agitator so I can wash 2 comforters. I really like Maytag Heavy Duty. Can get the job done right the first time. Self clean itself also. Also it is a efficiency.
I bought my Maytag Quiet Series 300 about 6 or 7 years ago. About January this year the clean light quit working but the dishwasher was still doing its job. Every once in a while the clean light would come on again and then go away. I did not worry about this as the dishwasher was still working despite the absent clean light. I did call Maytag and told them about this. I believe I even asked if they (customer service rep.) had heard about this and was told no. Last Friday the start button no longer works which means the dishwasher will not function. Some of the other lights/buttons work but not start or clean. I have dealt with Maytag repair service/customer service before about my Maytag washer. I know they are not much help and I always end up paying a lot of money. I am not interested in calling a Maytag repair person in and paying from what 300.00 to 400.00 dollars to get it fixed. Past experience of others seem to prove that it will break down again. Last Maytag appliance that I will ever buy. I used to be a loyal customer. I want to join the class action suit. Please tell me how I can join.
So I read the reviews when I bought this Maytag Bravo Washer and figured stuff happens. We bought the top load Maytag Brava in 2013. We bought the Home Depot warranty, 2 years later the washer was leaking water. 5 repair visits and 3 attempts to fix the leak before it was repaired. As of 4-25-17 the wash machine displayed un-level errors and started vibrating with a thundering noise. Called out warranty repair and they stated we need new bearings. Repair is scheduled in 2 days and now the wash machine is thundering and spewing oil so it is shut off. 4 years old, and like the other complaints clothes come out with dry patches and not clean. This is a bad machine, we are saving for our next washer. It will have an old style spindle/agitator, no California efficiency and probably not Maytag.
Maytag has always been my favorite lasts forever no problems at all till something perforated the pump but was fixed promptly. I had my maytag till I moved and left it with my son so I do not have it now but I'd buy another maytag as long as it's not one of those water savers. Do not like those because it doesn't use enough water to rinse out the soap properly like the older original machines. Maytag is strong, durable and worth every penny. If I was buying another washer It would definitely be a maytag. They wash clothes thoroughly. Of all household appliances if have to have a maytag washing machine and my favorite vacuum cleaner. Maytag washing machines are by far a ten next everything else I've tried.
Bought used and still performs like a champ. It's old. Have the matching dryer but that quit working some time ago so I hang dry clothes.
This machine (Maytag Bravos XL) was in our new house and is relatively new. It is the worse machine I have ever owned. I am 58 and cant reach the bottom of the tub to get clothes out. It doesnt fill with enough water to clean the clothes, and repeatedly I have my clothes coming out dirty. I have had to rewash clothes to get them clean at all. Or they come out with grime all over them. I had both a LG and Samsung front loaders in the past, if I could afford it I would throw this Maytag out on the curb! Its a piece of junk.
Bravos washer, a year old machine, needs new main electronics board $220.00 plus $125.00 labor to install. Repair guy said humidity makes them go out. Go figure a part sensitive to dampness on a wash machine. Why don’t they seal it better? By the way, this machine does not wash, worth a crap. I am getting something new.
I bought a Maytag Range with the Aqualift feature 3 years ago. Worse purchase every, the oven clean option (Aqualift) is useless. It do not work at all, be prepared to spend hours cleaning. I followed manufacturers instructions and its useless, after running the cleaning cycle three times I gave up and starting cleaning for hours.
Ive had my washer and dryer since 2007. We purchased a new vacation home and it was included. I used the HD washing machines at my daughters, though hers was a front loader from a different company. Im unhappy with mine. Would not purchase one again. I find my clothes arent clean and my kitchen clothes and towels always have a residue on them. I now wash everything on warm, use the proper amount of soap and have to do heavy load cycle. Im still not happy, but it beats buying a new one.
I just purchased this Maytag Commercial Technology Washer and Dryer on August 31st, 2018 and We hooked it up today Sept 4th 2018. I put a small load of towels in this machine and it said it would take an hour and thirty seven minutes to wash. I added my detergent and pressed all of the necessary buttons and started the load. the machine started spinning and testing and adjusting. I waited to hear the water start to come into the washer but nothing. I then checked my water lines thinking they are not on but they were. Through the smokey glass on the washing machine, I could see water dripping as if it is hooked up to a slow drip IV Machine.I am taking this thing back ASAP!!! First thing in the morning on Sept 5th 2018 I do not need to call Maytag Customer Service because they know it is a piece of junk, so I do not need to waste a moment with this crap on my property. I see Maytag does not believe in a QUALITY ASSURANCE DEPARTMENT because that department would put a stamp of approval on this Junk for distribution.No Washing machine should take more than 30 minutes (40 mins max) to wash no clothes. I will have to invest in an old school scrub board and rocks, then I can understand an hour and thirty minutes worth of wash time. I have set the timer on my phone when I started this load and My towels have been in the washer for an hour so far and I can still hear the slow IV DRIP OF WATER going. I just checked the machine and the digital reading is saying it has an hour and thirty three minutes to go. there is no water in the tub of this washing machine. The towels are wet from the IV drip and the machine is now pretending to agitate the dirty towels but it is only going in one direction. It is truly a sad state of affairs, your hard earned money gets you nothing but junk and a runaround.
Bought Maytag Dishwasher in 2/2012. 10/2015 dishwasher stopped working. My husband tried to replace the motherboard, however, dishwasher completely done. Called Maytag and they said they would send a repair company at their expense, however, repair service called to verify appointment and told us how much it would cost us! Maytag had no intention of paying the bill even after they said they would. Called Maytag back and said the other customer service person was incorrect. Now, buying another dishwasher only after 3.5 years.
This was my first Maytag, will definitely be my last. I purchased the combo washer and dryer from Home Depot in 2014. So far it has broken down 4 times needing major parts replaced. The first 2 times it broke within 3 months of owning the machine, so I called Maytag and made very irate complaints and was able to get the 1-year factory warranty extended by another 6 months. This month (May) marks the end of their extended warranty and lo and behold, the machine broke again! I called Maytag again, asking to speak with supervisors instead of customer service reps. They refused to put me on the phone with anyone higher up. I got as far as a customer service manager and she wouldnt budge. Her response was: If the machine breaks again, call us back and we will be happy to review your case at that time. I assured her that the machine would definitely break again, because it is a lemon and has broken 4 times already and wanted satisfaction NOW!! She refused to continue speaking with me and told me to call back if and when the machine breaks again. I am deeply disappointed in Maytag as a company. They had a wonderful reputation way back when, but their customer service department is sorely lacking along with selling a sub-standard product that they will not stand by. I plan on taking this matter further. I am a business owner as well as a single mom, and have no time for broken down machines and nonsense.
Constantly does not clean clothes, always out of balance, codes constantly come up, only 2 1/2 years old and already rusting out. No matter what you do this washer does not want to work. Has special cycles for bulky loads but try to wash 7 towels and it will dance all over floor then shut down with an unbalanced code and you have to unplug to reset then wash towels again but not use spin and have to wring out towels by hand. I cannot believe the Maytag company has not recalled this very expensive pile of junk, and their service department is very rude and not helpful at all.Also as soon as you call an appliance repair company and tell them its a Maytag Bravos they say we do not fix those, do yourself a favor and junk it and buy any other brand. I have 3 kids now grown so we have bought about 5 washers over the years and when we saw that this was supposed to save water and energy and do bigger loads we were sold. Big mistake! Whatever you do never buy any appliance from Maytag. Products are garbage, service is nonexistent, and the cost will make you boil.
I purchased the Maytag Bravos series washer and dryer recently. I love the dryer but the washer does not clean the clothes. I have to wash twice if I want it clean. It does not get the stains out and does not use enough water to rinse the clothes. It also does not use enough water to wash/clean the clothes. I ended up washing all the loads on bulky which fills the washer with water. It still doesnt agitate enough to get things clean. I am extremely disappointed in the Maytag product which I always thought was top of the line.
We purchased a 3K Maytag refrigerator/freezer and purchased an extended warranty as well. 5 months later the ice machine stopped working. We called Maytag to get it repaired since its under the 1 yr factory warranty and they sent an appliance service company they contract with to repair it. 6 service calls and two months later its still not repaired. I called Maytag back to say if you cant fix it please replace it. They say it needs to be deemed not repairable to even consider replacement and that they would send out a different repair company. As of yesterday (9/(9/14) another month and a half and 5 trips from the second repair company and it still does not work, so I call Maytag again to complain and they give me the same line ....needs to be deemed unrepairable... How long and how many service calls does it take to fix a ice maker? How much work and how many hours do I need to miss to get what I paid for? I went to their website and it talks about how their mission statement is customer service etc, etc, etc..... Thats just a bunch of lip service and judging by the HUNDREDS of complaints I have read this is their standard method of operation.... I for one will not let this go and will be filing a claim in small claims court to get what I paid for..... BE WARNED if you are looking to purchase a appliance.
We bought a Maytag Dishwasher on March 16, 2013. Less than 10 months, we had repairman come in 5 times. First was soap scums left on the glasses after a wash. Then, the soap dispenser was leaking. Now the control panel is not working. We have to wait for a week for the parts to come in. Total length of time for hand washing dishes since we bought this dish washer is three weeks. They said they are not going to replace it until it cant not be repaired. What does that mean?? Please never ever buy Maytag dishwashers!!!!!
I have a Maytag dishwasher and the bottom rack has rusted out so that it cant hold dishes. The dividers break at the bottom. I was told by Maytag parts that this is a common problem and theyre hearing from a lot of consumers about this, but it will cost $196 to replace.I spoke with customer service who told me that dishwashers only last 8 to 10 years” and since mine is 8 years old, I should expect that it would rust. Thats unbelievable. They wont replace the rack, nor offer it at a discount.
Bought va washer. Trying to upgrade. Water fills about 1/3 of way even on bulky setting. Supposed to be high efficiency. Detergent does not get all the way out because there is no enough water. Have to put it through 2 rinse cycles. Worst machine. Design is flawed. Clothes all wrinkled. I cant afford to buy clothes and have them ruined. Man must have designed. Hate the washer. Im poor and they want take it back... want my money back. I cant buy washer every day. I will keep on complaining. No customer service. People just put you off. It is a Centennial high efficiency. A piece of junk.
I will never buy another energy efficient washer again. My Bravos is supposed to save money and be environment friendly, but when you have to wash clothes more than once to get them clean, theres no savings. Ive tried different detergents, cleaned the washer, rinsed twice, added vinegar, baking soda and everything imaginable to get the clothes smelling fresh without any luck. I have had several items ruined because the bleach dispenser pours onto dry laundry. Im disgusted.
I really love my front loader and it has no agitator to rip pockets and tear off buttons. The tub is very large and I can wash king quilts. I do miss being able to fill the tub and put in additives and then add the clothes to soak.
On May 23, 2009, I purchased a Maytag bottom mount refrigerator even though I knew that Maytag had many problems with this product and others. I innocently thought that by the year 2009, all their problems would have been taken care of - I was wrong. On April 2, 2011, the freezer part of the refrigerator was not defrosting. I had to make a service call to replace the control board. On March 3, 2013, the regular part of the refrigerator was not cooling. I had to make a service call to replace the control board.Complaining to Whirlpool is a waste of time. The best answer I have received is, I am sorry. There is no end to the garbage Whirlpool is manufacturing and by my experience they dont care. Why dont we, the consumers, hire a lawyer and start a class action suit to let Whirlpool know we are fed up with being ripped off?
Do NOT purchase a Maytag dishwasher. What happened to the Maytag repairman being so lonely. Now he has lots of company in the way of angry consumers. Purchased a Maytag dishwasher and less than a year later the control panel failed. It was still under warranty but the service person just tweaked it instead of replacing it. Now, less than a year later it has failed and will cost over $200 to replace and repair. This is disgusting.
I like the full width drawer for large items. Our Maytag refrigerator is 12 years old and just beginning to make noises and get too cold. The little plastic features for setting the temp and humidity on the produce doors were the first to break. Water is inside door which is not as convenient.
WARNING FIRE/HEALTH HAZARD - BRAVOS MVWX500XW1. Purchased it new 2011. Never cleaned well. Some clothes came out with dry spots, darks had soap scum/lint spots over them. On several occasions, clothes were not wrung out properly. BUT when I went to do a load of laundry recently, I heard a loud POP and almost instantly my entire basement filled with an acrid, dense grey smoke coming from under the machine. I am concerned toxic chemicals were released. People still smell the odor in the house. Need to get in touch with company again after the weekend to see what they will suggest.
Model MWVC360AW0 has never done a decent job cleaning. Washing pods would not dissolve completely. Ruined a lot of clothes. Had to rewash many times. This is a piece of junk. Extended warrant folks at Home Depot no good either.
We bought a Maytag Refrigerator, Model MSB27C2XAMSS from BrandsMart on 2/4/2015. Today, I made my 4th Service Call for the Ice Maker not making ice. The service department has replaced the icemaker, repaired it and still does not work. When I call for service I usually have to wait 5-7 days before I can have a technician come to my home. Also, the refrigerator door does not close unless you push it completely to the refrigerator, unlike most refrigerators that I have had. I would never buy another Maytag refrigerator and certainly will make an informed and researched decision before buying another refrigerator. I am truly dissatisfied with this refrigerator and would suggest looking for other brands.
I own a MAYTAG BRAVOS XL* TOP-LOADING HIGH EFFICIENCY LOW-WATER WASHER. On 9/1/15, after reporting a problem, a service person arrived to assess the problem. His diagnosis led to a second visit on 9/8. On the second visit he replaced multiple parts, assuring us that the problem was fixed. When this proved to be false, we called for a third visit; this time a different person arrived. After disassembling the washer he found a large hole and another cracked area in the inner plastic portion of the tub. We made a fourth appointment for repairs, receiving assurances that it would be repaired at that time. I received an e-mail today (9/16/15) informing me that an additional 7 days would be required to arrange for delivery the required part. In the interim, my wife and I are forced to use a local coin operated laundry about every three days, totaling 7 visits at approximately $25 and 3 hours per visit before the next scheduled appointment. The compensation offered, 9 months extension of the existing warranty is woefully inadequate. I want the appliance replaced, as history has taught me that you are obviously unwilling or incapable of repairing it correctly in a timely manner. Additionally, I want the initial warranty that accompanies a new product extended to a full 3 years. We have paid out over $150 and wasted 18 to 21 hours of our time unnecessarily. I expect compensation for the funds spent as a direct result of the bungling, incompetence of your service staff. My questions are these: 1. Was the part defective prior to installation? 2. If so, why did the representative not notice it and refrain from installing a broken part? 3. Why was there no mention of the damage on the first visit? 4. If not, how did the damage occur? Did the service man damage it and fail to report it? 5. What caused the delay in obtaining the part? I have other questions, but will no longer spend any more time on this debacle. I cannot honestly say which is worse, their quality or their pathetic version of customer service.
Nineteen-month-old dishwasher was repaired once while under warranty; 6 months later, same problem. They said they would send me a new part but I would pay for labor. I wasn’t happy but I agreed. I am being forced to use their people and pay first before the part is received and before the work is done. They said this is their procedure. If I must pay labor, I should be allowed to use whom I want. It is absurd asking for payment before job is done when the part is free. I have since checked the complaints, and there are over 200, with one woman on her fourth control panel – I will be on my second one. I feel this machine should be replaced free of charge. Its obviously a lemon!
Bought a Maytag Front Load MHW6000AW washer and had a problem with amount of water in wash cycle. Dealer sent service men 3 times and changed several parts but washer still did not work and both repairmen said they did not know what was wrong. They called Maytag Tech Support but those people did not listen and said if no code shows up the machine is operating properly. Maytag then sent another company repairman. He worked 2 hours and said he could not find the trouble and Maytag support hung up on him. Maytag then sent another company repairman and he did one test and said the machine is fine and left in about 15 minutes total time. Now Maytag refuses to send another company for another opinion but I have a $1200 machine that still does not work properly. I am totally dissatisfied with Maytag and will stay away from their products totally. Companies wonder why people buy foreign equipment and this is the answer. I had a Samsung washer and never had one bit of trouble with it.
I have a washing machine that I purchased in August 2010 that is not working. A certified Maytag technician came out and informed me that the shifter assembly went bad and needs to be replaced. The machine is only 19 months old and they are telling me it will cost $352.25 to replace this part. I only paid $549 for the machine. This was a poorly manufactured part and a very expensive repair for a newer machine. This part did not give out to normal wear and tear. I just spoke to a supervisor at Maytag customer service and she said Maytag would not replace the part or offer any kind of discount. I am so disappointed in this answer and type of customer service from a major corporation. I am willing to pay for the labor (not that I should have to), but had hoped Maytag would at least help with the cost of the part. Basically, Im out of luck because the machine is no longer within the one year parts warranty. I will never buy Maytag again.
I have always been an advocate for Maytag Appliances. Never bought anything beside Maytag. Our old Maytag refrigerator broke. Would cost too much to fix. So, we decided to buy new. We had the old white, which I was perfectly fine in buying again, however, white was super expensive. So, the salesperson persuaded us to purchase stainless steel. We got a pkg for close to $4000 all in June of 2016. Needless to say, these items have been called for repair within the 1 year warranty over half a dozen times, and have had to replace pieces that have just broken. My worst experience is the stove. I really do not like it at all. I feel the product is misleading. We wanted a self cleaning oven. It is the newest brand out there for what I consider a joke. It is the AquaLift Technology that does not clean anything. My old Maytag self cleaning oven cleaned far better than this. The same spots are in the oven. It just is worthless. I have addressed my frustration with Maytag where I was told that the oven is for the light user. Well, then you need to educate the people who sell your stuff, because I have a family I cook a lot. If this product was made for an apartment single person who does not cook then we should have been informed. Your product states Self Cleaning. Its not self cleaning!!! My frustration went up to the main office of Maytag where their resolution was to give me a discount on a new stove.What do I do with the one I have, and I was told I could sell it!!!! Really Maytag wow from a consumer that has always been a valued customer this is the level of service I get. I ended up purchasing an extended warranty on all Maytag products, because of my fear of something just breaking again. My advice to all is either buy a no named brand or buy something cheaper. Please folks if you have a family do not purchase these products. Its for people that just need a pretty display of appliances!!!
The machine can clean even king size quilts, and clothes come out very clean. It is a front load and there are no problems with odors. There are many cycles to choose from. Cycles spin gently enough while getting out most of the moisture.
I purchased the Centennial Commercial Technology washer in June of 2013. In the last 2 1/2 years it has been repaired 3 times. The transmission had to be replaced twice. My household consist of two adults and definitely it is not overused or overloaded. The washer currently is not working. Consumer service cannot schedule an appointment for repair for 2 weeks. Previous repairs took approximately 2 weeks to schedule a service appointment and it took another week to two weeks to get the part in and washer repaired. I have decided to consider this an expensive learning experience and will not purchase Maytag products in the future!
New side by side, water inlet to ice always freezes. Had a service man out, said some tube needed to be enlarged but still freezes up.The ice dispenser is total junk. Keeps spitting out ice after glass is removed and just a poor design. Dont recommend this brand.



