Appliance Types
- Air Conditioner
- Automobile
- Chainsaw
- Circular Saw
- Dishwasher
- Drills
- Dryer
- Drywall Screw Gun
- Furnace
- Gas Fireplace
- Gas Grill
- Gas Patio Heater
- Grinder
- Heat Pump
- Impact Driver
- Impact Wrench
- Microwave
- Nailer
- Orbital Sander
- Pool Heaters
- Powerwall
- Range
- Refrigerator
- Television
- Washer
- Water Heater
Appliance Brands
- A.O. Smith
- AccuCold
- Admiral Craft
- AGA
- Airrex
- Amana
- Ambiance
- American Range
- American Standard
- American Water Heaters
- Aquacal
- Armstrong
- Asko
- Avanti
- Avenlur
- Azure
- Beko
- Bellfires
- Bertazzoni
- Blackstone
- Blaze
- Blomberg
- BlueStar
- Bosch
- Bradford White
- Bromic
- Bryant
- Cafe
- Calcana
- Capital
- Carrier
- Char-Broil
- Char-Griller
- Chrysler
- Coates
- Coleman
- Comfortmaker
- Commercial Chef
- Continental
- Cosmo
- Cove
- Crown Verity
- Dacor
- Daikin
- Danby
- Danfoss
- DaVinci
- DCS
- Deco
- DeWALT
- Ducane
- Dyna-Glo
- Dyson
- EcoSmart
- Electrolux
- Element4
- Empava
- Equator
- Eurodib
- European Home
- Everdure
- Farberware
- Fhiaba
- FibroPool
- Fire Sense
- Fisher
- FiveStar
- Flare
- Flash Furniture
- Focus
- Ford
- Forno
- Forte
- Frigidaire
- Fulgor Milano
- Gaggenau
- GE
- General Motors
- GlowBrand
- Goodman
- Grundig
- GSW
- Haier
- Hayward
- Heatstar
- Heil
- Hestan
- Hisense
- Hitachi
- Hotpoint
- iio
- Ilve
- Impecca
- Ingignia
- Insignia
- JennAir
- John Wood
- Keeprite
- Kenmore
- Kenyon
- KitchenAid
- Kucht
- La Cornue
- Lennox
- LG
- Liebherr
- Lifetime
- Lion
- Luxaire
- Lynx
- Magic Chef
- Marvel
- Maytag
- McQuay
- MicroFridge
- Midea
- Miele
- Migali
- Monogram
- Montigo
- Mr Heater
- Napoleon
- Navien
- Nexgrill
- Noritz
- Panasonic
- Patio Comforts
- Payne
- Pentair
- Perlick
- PITT
- Premier
- Raypak
- Real Fyre
- Regency
- Reliance
- Rheem
- Rinnai
- Roma
- Ruud
- Saber
- Samsung
- Schwank
- Sharp
- Smeg
- Solas
- Sony
- Spartherm
- Speed Queen
- StaRite
- State Water Heaters
- Stiebel Eltron
- SubZero
- Summerset
- Summit
- SunGlo
- SunPak
- Sunpentown
- SunStar
- Superiore
- Takagi
- TCL
- TEC
- Tempstar
- Tesla
- Thermador
- Thor Kitchen
- Toshiba
- Town and Country
- Toyota
- Traeger
- Trane
- Twin Eagles
- U-Line
- Unique
- Vaillant Group
- Valor
- Verona
- Victory
- Viessmann
- Viking
- Vizio
- Weber
- Westinghouse
- Whirlpool
- Whynter
- York
- ZLINE
Article Categories
- Air Conditioners
- Appliance Care
- Appliance News
- Dishwasher News
- Drying Machines
- Furnaces
- Gas Fireplaces
- Microwaves
- Pool Heaters
- Refrigerators
- Stoves - Ranges
- Tips and Tricks
- Washing Machines
- Water Heaters
More Articles
Maytag Refrigerator Model MRT711SMFZ
Maytag - 21.2 Cu. Ft. Top-Freezer Refrigerator - Fingerprint Resistant Stainless Steel
Satisfy hungry family members with this Maytag top-freezer refrigerator. Its generous 21.2 cu. ft. capacity provides enough room for everyone's favorite foods, while its spill-proof glass shelves keep everything organized. The EvenAir cooling tower helps ensure food freshness, and the fingerprint-resistant finish on this Maytag top-freezer refrigerator keeps it looking new.
Manufacturer: Maytag
MODEL: MRT711SMFZ
MSRP: $1244.00 USD
Maytag Refrigerator Model MRT711SMFZ Error Codes
CODE: Flashing "F"
PROBLEM: If the letter "F" is flashing on the display the refrigerator, try resetting the refrigerator as instructed below.
FIX:
Reset power to the product:
- Power unit down by turning off the circuit breaker(s) or unplugging the product for one (1) minute.
- Power unit up by turning on the circuit breaker(s) or plugging the product back in.
- Ensure the cooling function is turned on.
- Monitor the refrigerator for one (1) minute to ensure the error code does not display again.
CODE: PO Error Code
PROBLEM: Power Outage: The Power Outage indicator lets you know if the power supply to the refrigerator has been off and the freezer temperature has risen to 18°F (-8°C) or higher. The control panel temperature display will read “PO,” and an alert tone will sound three times.
FIX:
“Confirm” will blink until you acknowledge the power outage by pressing MEASURED FILL under “Confirm.” Once the power outage has been confirmed, the “PO” will disappear, and the display will return to the Home screen.
Related Error Code Pages:
Maytag Refrigerator Error Codes, Maytag Range Error Codes, Maytag Washer Error Codes, Maytag Dryer Error Codes, Maytag Microwave Error Codes, Maytag Dishwasher Error Codes,
Related Troubleshooting Pages:
Maytag Refrigerator Troubleshooting, Maytag Range Troubleshooting, Maytag Washer Troubleshooting, Maytag Dryer Troubleshooting, Maytag Microwave Troubleshooting, Maytag Dishwasher Troubleshooting,
Related Repair Pages:
Maytag Refrigerator Repairs, Maytag Range Repairs, Maytag Washer Repairs, Maytag Dryer Repairs, Maytag Microwave Repairs, Maytag Dishwasher Repairs,
Related Parts Pages:
Maytag Refrigerator Parts, Maytag Range Parts, Maytag Washer Parts, Maytag Dryer Parts, Maytag Microwave Parts, Maytag Dishwasher Parts,
Maytag Refrigerator Model MRT711SMFZ
Purchased a Maytag side by side MSB27C2XAM00 in June 2014 to replace a 20 year old Kenmore. After 14 months the fridge stopped keeping things cold in the food compartment and in the freezer. And, the water and ice dispensers stopped working. Called Maytag and they confirmed the fridge was 2 months past the warranty and the best they could do was offer an extended one-year warranty for $325 and set up an appointment. I declined and called a local repair company. They responded promptly and discovered the problem was a bad board. Had to replace the board at a cost of $475 (parts and labor). It was $150 more than the extended warranty but I was already in the hole for $100 service call and I was able to get the fridge repaired on the spot. I had the Kenmore for 20+ years without one repair. Maytag was good for one year and 2 months. Dont know how this company will last with a $2000 product that lasts a year. I can not recommend this product and advise anyone in the market for any appliance to avoid Maytag products.Updated on 11/20/2015: After the board was replaced, the fridge worked but was not keeping either of the side by side compartments cold. They were cool but not cold. Repairman returned. Said it was the compressor which needed to be repaired/replaced. Maytag said the compressor was under a 10 year warranty unlike the other parts of the fridge. Good news, Maytag covered the cost of the part / but bad news that it broke after 14 months of use. However, the service people told me the cost of the compressor was the smallest part of the repair. Labor and service would be costly and Id be better off getting a new fridge with a 5 year warranty contact. After I got over the initial shock of having to toss a 14 month old fridge that cost $1500 and complaining to Maytag, I went to Lowes and found a replacement fridge. This time it was not a Maytag. Moral of the story stay away from Maytag. Dont be fooled by the brand. Avoid them at all costs. And purchase a fridge with a 5yr+ warranty contact!
I purchase the Maytag dishwasher Model: MDB7749SBM from Home Depot in Plano Tx around June of 2013. The start/resume and cancel/drain button lights either flash or wont turn off and keeps trying to restart the wash cycle. I have only had this DW for 1 1/2 years. That’s pathetic! I went through the manual and tried everything it recommended but it didnt work. So far the unit still cleans dishes. Based on all the reviews I have seen on these Maytag dishwashers with the same issue, you would think there would be a recall. All the appliances in my home are Maytags and Whirlpools. Maytag and Whirlpool are now the same company. Depending on how they handle this issue will determine which appliances I buy in the future.
I have owned three different Maytag washer/dryer sets. The reason for so many? Selling the set with the house upon moving. I kept my last set which is Bravo. I love Maytag for their features, their dependability, their reputation. I have never had repairs on any of them. Totally awesome! My second set had a neat feature of a drying rack where you could place a sweater or shoes and no tumbling. Sorry I sold that set w/ the house. I am very pleased w/ my present set of Bravo. No agitator. A coworker also bought this set. Maytag is the best!
I also have a Maytag Quiet Series 300 dishwasher. The front panel has stopped working. It was a horrible dishwasher from the beginning. The dishes were streaky on the top rack. And I had to replace the rollers after just over a year. The upper rack has rust on it. The Maytag double ovens I bought at the same time had to be replaced within a year, as the racks damaged the porcelain interior. I also wish I had found your site before my purchases. My husband is not working now. So, I guess we will be washing dishes the old fashioned way.
I purchased a Maytag Bravos HE top loading washing machine two years ago. The clothes hardly get wet enough to get clean. It leaves a residue on dark clothes and the basket goes unbalanced at the drop of a hat. Whatever you save in water, you spend on electricity because a cycle takes twice as long as a conventional washer. It goes out of balance and bangs the machine enough to walk it across a room. I purchased this machine from an appliance store, not some discount house. I have had machines last 20 years and this one is shot in 2. I will never, ever purchase another Maytag, Whirlpool or KitchenAid product again ever.
We bought our washer/dryer from Home Depot and felt Maytag was a good bet. Guess again. Washer is running fine for now but after light use (about 3 loads per week) dryer failed. With no warning, I heard a loud pop about 3 min into a cycle and overheating. If I hadnt been home might have caught on fire. Good for us we live close to a coin laundry so in no rush to replace but can bet when I do it wont be Maytag and thats too bad. One of the few makers still building in the USA but thinking Samsung is looking good. This is the Maytag 2000 series btw.
Things that I have read that are true: Rips clothes/towels/sheets. No real problems with motherboard like some have stated. Bought Maytag Bravos Washer/Dryer in 2009. No real problems with the dryer, HOWEVER, may with the Washer. Had the pump go out in 2/2010 to the tune of $199.20 due to a small object in the pump. The repairman said it would just take a very inexpensive part from Maytag to prevent this. In 6/2012 washer not draining, clogged pump. All right, new to HE Washers, so told to use less detergent than detergent manufacturer recommends. $79.13 to fix clogged drain. Even though being careful with items in pockets, loose buttons, etc. AGAIN had pump go in 1/13, $214.22 (same problem cheaper in 2010, repair inflation). Wed noticed it was loud on the spin cycle (like a rocket going off) and were told at that visit the bearings would need to be replaced, and quoted approximately $280 to repair those. Havent fixed, waiting for something else to go wrong and then decide what to do with it. So in 4 years paying almost the purchase price of the unit (if I fixed bearings also). Crazy. If you bought a house and had to pay 4/5 of the house to repair it in that short of a time, no one would own a house!!!
Me and my wife bought a Maytag refrigerator from Home Depot. The top half freezes up in a big way and it gets real frosted up I have to pull it apart every 2 months to defrost it. The bottom half starts to get warm if I dont do that. I will not ever buy another Maytag refrigerator again.
I purchased a Maytag Dishwasher (MDB7749AWW1) just over a year ago from Sears. I did not get an extended warranty since the appliance wasnt over $1,000 and I thought I would take my chances. Sure enough, about one month after the warranty expired, it all falls apart. There is something wrong with the control panel and I cant get anything to work. Ive been looking online and see that this is a common problem. So rather than throw more dough into the money pit, Im purchasing a new, simple, uncomplicated GE Americana washer from Home Depot for $279. I figure this will cost me less than going through the repair dance with Sears and Maytag. I will never purchase an appliance from Sears again. Ive been through the mill already with a $2,000 Jenn-Air range that has broken down five times in the past three years (2 times it was the control panel). I was lucky that I purchased the 5 year extended warranty on that one, but never, ever again will I deal with Sears.
I have never had washing machine that caused this many headaches. The point of a machine is to save you time and energy washing by hand. When the cycle is over, the clothes are tightly spun together that we spend half an hour attempting to untie all the clothes that are woven together. The clothes come back to us in knots, or torn because of the rough nature this machine has created. I have never seen anything like this before and would gladly throw this piece of junk out. We are moving and it would create more headaches to deal with this at the moment. I read that the company had severe money problems and it was due to this very issue. I cant believe a company this well known would allow this to ever hit the market! To openly LIE to people and make money off a product that is faulty deserves the karma they get. Please stay away from this company and their rubbish machines they make and then sell. BUYER BEWARE!
Angie from WFCC-PREFERRED APPLIANCE REPAIR had the wiring harness delivered to her personal address and then came out and installed it that same afternoon past 5pm to ensure I had a working stove. She explained what had happened with the parts delivery mixups and also delivered a $100 gift card. Very happy to have my range working and all has turned out well. I am a long time Maytag customer and its great to have all my appliances back.
Maytag Frontload washer MHWE300VW12 - I bought the washer and dryer in 2010 through Lowes. In Dec. 2012, it started making a loud sound when it would be in spin cycle. I called for service. When the repairman came out, he said the rear seal/bearing was bad and has gone out. The part and labor cost would be $1,184.36. Come on, are you flipping kidding me? Thats twice what I paid new for the washer. I bought them for the Maytag name. If I would have known it was a Whirlpool, no way I would have gotten them. My mother had a Maytag set that lasted 30 years. That explains why they dont show the commercials with the Maytag repairman that wouldnt have anything to do. Also, when the parts came in, they were Whirlpool parts. What a scam. Just more junk for our landfills.
Purchased a Maytag top load HE washer in November of 2011 & by Feb. of 2012, Maytag had to bring me a new one after a service call to fix lasted only one week. So at the end of Feb. 2012 they brought me a new Maytag Centennial HE Model# MVWC400XW3 & this one lasted till January of 2014, less than 2 years old & quit working. Had a service man come out to look at it & was told not only it would need a $400 repair but it was made by Samsung, but Maytag had their nameplate on it!! Called Maytag customer service line which took about 30 minutes of hold time to get through & was told, SORRY, LADY, we cant help you. Youre just out of $613 after less than 2 years of service & we WONT help you!! This company should be shut down, they are liars, frauds, cheaters, producers of poor quality products, uncaring, & sellers of the worst products on the US market & I hope the Consumer Affairs will see enough of these complaints about Maytag products & shut them down!!!
I purchased a Maytag Centennial washer and dryer on February 4th. It was delivered on the 11th. I am dissatisfied with the performance of the washer. I use the same amount of detergent and fabric softener as I did for my 15-year old Maytag washer, but the wash is not as soft as with the old machine. Also, the wash when finished appears to be a lot wetter. What is wrong? What else can I do?
The Maytag Refrigerator Model #MFF2558VEW2 I purchased from Sears is a lemon. Ive had problems with the freezer getting a sheet of ice, under the storage basket. The ice starts melting, and pours out on the floor. I have to remove everything from the freezer basket, remove the sheet of ice, and mop the floor. Ive had problems with a great deal of noise coming from the unit as well. The unit has now stopped working completely. I called Maytag at 1-800-253-1301, and spoke with customer service. I was informed of a faulty part, in the freezer. I received the part in the mail, and a phone number of their contracted repair company. The repair man charged me $166.00 to install the part, and informed me the digital control board needed to be replaced as well, for an additional $170.00. I called Maytag again...they said nothing could be done about it. Ive had the refrigerator for 3 1/2 years, and had all these problems for over a year. Im not going to invest over $300.00 to repair a faulty product. Maytag should stand behind their products, and at least furnish the parts, or replace the unit, with something that actually works.
Our Bravos model mvwx0600xw0 is 5 years old. I have been dealing with the clothes getting tangled, dark colors full of lint and streaked since I had the machine. Recently the lid lock light has been blinking with 11 minutes left in the cycle. I thought maybe it was off balance, so I stopped the cycle and rearranged everything. Same thing happened again with the lid on the drain and spin cycle. After reading all the other reviews, I realize it is not worth fixing. So long Maytag. It was good knowing you when you sold quality!
I purchased this machine less than 1 month ago. Have had tech here twice - he cant find anything wrong with machine. As for large capacity it will hold a lot of clothing, but will not clean them. I have had to put less than a 1/4 of tub full of clothing (about 15 small items). Use high water level, extra rinse, then rinse and spin again to get the 2 tablespoons of HE soap off my clothing. Takes over 2.5 hours to wash about 15 items. I have called Maytag and they will not back their product. I purchased at Home Depot and they said they have to do what Maytag says. Sending another tech out in 2 more weeks. Takes more water, more electricity, and more time to wash clothes than ever before.
Purchased Maytag dishwasher model MDB7609AWW2 3 yrs ago. Started having problems with it not filling with water after first cycle. After examination determined that the control panel/handle on the top of the door had broken away from its attachment points/screws behind the pane. Every time the door was opened this would allow moisture and steam to infiltrate into the door interior. And guess what, it now needs a new electronic control panel. After seeing all the other reviews, it is safe to say this is not the Maytag of our parents or grandparents.
I will never buy anything made by Maytag again. I just bought this washer 9 months ago and the sensor broke. The repairman said I have to pay $300 for the new part and it will take 3 weeks, then the repair told me many people have this same issue and he wanted to be honest that this always happens to these washers and my best bet is to buy new... I am so sad I saved for 4 months to buy a new washer and it was a bad decision. I have learned my lesson.
Brand new Maytag dishwasher, model #MDB6709AWBO, installed after one year warranty because of extended time needed to complete kitchen. It just never worked. Repairman says control panel faulty. Sears wont help or replace. Sears’ service is extremely poor, over one hour on phone transferred over and over and then told too bad by a Supervisor. After checking this site, I realized Maytag suck. And what to do now that I paid $700++ for fancy dishwasher that doesnt work. By looking at other peoples complaint, it will break down over and over.
I purchased my Maytag MDB7749AWM2 dishwasher approximately 3 years ago. Since it was stainless inside and out I felt that I was making a long-lasting purchase. The handle on this particular model doesnt have a latch release button. You are actually just pulling the door open. That would be fine if they had used something besides plastic on the control panel cover where the handle is built into. The control panel is only held together with plastic pieces that the screws go into. After only a couple of years of pulling on this the plastic parts holding the screws have all broken causing my control panel to just flash. My husband is a maintenance engineer and upon taking the screws out couldnt believe with such a high quality machine that they had used plastic in the main place where they needed strength. The wiring was cut so short to the control panel that one of the plugs had come undone when the cover began separating. I only need the plastic cover because my control panel is working fine but of course you have to buy the entire control unit which is $150.I purchased Maytag because I thought they represented a reputable American company but I was very wrong. When I contacted Maytag about the problem they were very unconcerned and just gave me a link where I could purchase the part. When I told them it would be my last Maytag product they didnt even have a comment. Giving Made in America a bad name.
I am, was, a loyal Maytag owner. The Bravos design, center hub, catches the clothes and rips the material. Customer service will only state damaged material is not warrantied. So I now have a washer that in addition to washing clothes rips them.
The machine dries out the clothes so tight that they are full of wrinkles. I am so dissatisfied with this machine, I spent almost $600.00 for this and this is what I get. I also end up with fabric softener all over the clothes. I use the Downy Ball and I just took out my black pants to find blue all over them. I contacted Home Depot where I purchased the machine. They said to get a hold of you. All I want is get a different machine, not an HE. This is beyond anything. Someone should have to put up with, can you help me?
Purchased the Maytag Aqualift self-cleaning oven and this feature doesnt work at all. I would have never have made this purchase if I knew the oven would not self clean. This technology with the water in the bottom to self clean is pathetic! I thought maybe it wasnt working and called for a repair since it was under warranty. The service man told me not to expect it to clean like a regular self-cleaning oven. But I complained that it did nothing at all! So now I have a self-cleaning oven that I have to clean myself!
Maytag Bravos Quiet series 300 washer - I purchased this washer 14 months ago from LOWES. After having a huge issue with a Kenmore Oasis machine. $$$. Anyway, this machine started a week ago with F1 code and Ld code. This is getting to be a financial strain buying washers every year or two. This is my third in 5 years. Looks like I will need to get another one, again. It makes no sense to repair it at a high cost when the replacement parts are the same as the failed parts. Everyone seems to have the same problem with this washer. Get better electronics guys. The rest of the machine is in fantastic shape. My two cents.
This Maytag dishwasher was purchased because Maytag has always been represented as a reliable brand. Wish I had done some research on this problem before repairing it! The control panel went bad after 18 months (and at least 6 months of this time it was not used at all!). The repair cost $300, the dishwasher only cost $429, and if I had realized how much this would cost I would have bought another dishwasher instead. Wonder how long this control panel will last? I called Maytag to complain and was told by Dana badge no. ** that there was nothing to be done as it was out of warranty. We have had dishwashers for 10+ years before that never gave us any trouble. I told her I wanted to speak to her supervisor and she told me she didnt have one! Really, how about if George Moore the CFO or Arthur Learmonth the President call me back on this one! We shall see what they say, but I can see by all the complaints about the same issue with Maytag dishwashers that we will probably be out of luck unless we start or join a class action lawsuit (looks like there is one in California already). I will amend this post if Maytag decides to stand by their product and at least pay for the cost of the control panel, but Im not holding my breath.
The $1,100 Maytag Bravo XL does not have a dedicated spin cycle. Its rinse and spin. When out of balance, you rearrange and it rinses AGAIN - 15 minutes - before you know whether its balanced. By rinsing again, it can redistribute to be out of balance. Repairmen (w/ extra warranty) said you cant wash bath mats, bedspreads or pillows though it had giant capacity! They would charge me if I called again about it (3 strikes). So bought a used Kenmore with no computer panel... Its great! My dealer had the Maytag hauled to a dump, he would not sell it to anybody as he had integrity.
My complaint sounds just like the others listed here. Purchased Maytag dishwasher MDBH979SAB1 at Home Depot 2/2013. In June 2014, the control panel started to malfunction. When I called Maytag, these were the options given: 1--have it serviced out of warranty at $89-$150 for repairmans trip & diagnostic, which doesnt include parts & labor or 2--obtain something called Repair plus one, which covers the cost of repair and reinstates the warranty for one year at the low cost of $264.95. So either way, Im going to have to pay almost 1/2 of the original purchase price. Ridiculous! We had our previous dishwasher (not a Maytag) for over 13 years, with only minor repairs. We purchased a Maytag because we thought it was a reputable company that stands behind their products---well dont believe it! I would NEVER recommend any of their products.
How many times do we have to go without a washer? We have to wait on service to check/see how many times it has to be fixed. This is since we bought it.
Washer was purchased at Lowes under direction from staff... Great washer, environmentally better, less water consumption... Well washer is piece of crap. Activator is out, door stays locked, have to unplug to release every time used, water does not drain and cycles do not function or start. Lowes no longer carries product and all other review on spot as to cost to repair... Piece of crap, loss of $600.00+. Could be used as target practice, best case scenario.
We purchased a washer and dryer two years ago. The washer got louder and louder until we realized something was wrong and we called to get it fixed. Luckily, that was within the time of the warranty. The noise, however, began getting louder and louder within a very short time. Maytag refused to fix it again. Now, the washer sounds like a jet engine and wont drain the water at all.
My Maytag washing machine is rusting out at less than three years! [Photos included]. I have called customer service twice, spoken to two different women and have been told that it is a cosmetic issue [Model MTW2541240; Serial CW2541240 ]. The last e-mail with photos was sent to Gwendolyn **. I indicated that the rust has ruined very expensive sheets, other clothing, towels. It took me a long time to figure out what was causing the spots on the clothes. There is rust on the outside of the machine, the lid and inside the actual drum which holds the water. The machine is a lemon. You have me registered in your system with the date of purchase.My question to you, since when is rust in the inside of a washing machine a cosmetic issue? Are you aware of this issue? Do you as the CEO believe this is what is acceptable for a Maytag washing machine? I firmly suspect this issue is beyond my washer based on my research with various stores and sales people. They are telling me I am not the first with this issue, non-Lowes stores. I purchased the machine at Lowes and because no one at Whirlpool was responsive to him or to Lowes, he is offering to apply the refund to a new Lowes washing machine. I am now in the process of searching my credit card records from Sept-Oct 2008 which is when I bought the machine.I would like not to be restricted to Lowes for another washing machine. I will notify Rick ** (at the Lowes Turtle Creek, Coconut Creek store in Florida, telephone 954 346-3993) of this letter to you so that you and Rick dont think I am trying to obtain a double refund. I just want the full value of the washer back so that I will have a choice in the replacement. The selection at Lowes is limiting. I will upgrade to more of a commercial washer and pay the difference. I wanted you to be made aware of this issue.
Have owned Maytags (washer and dryers) for 40 years. I bought a Bravos top load washer and matching dryer because we gave our old set to a daughter leaving for college. That was less than four years ago! We bought this because it conserved water and there would only be my husband and myself home. So laundry needs would be minimal. The washer quit draining and starting making a terrible noise several days ago. Immediately called repair service - I knew from the onset this was going to be a big problem because when I told them the model, they responded - uh oh! Two days later service man comes to assess repair and lifts machine up and tells me bad seal has leaked to gear box and ruined it. Soooo for a machine that is less than 4 years old, I will have to pay $280 for part, $79 for service call, $60 for labor and $35 to have them pick it up and redeliver (because the repair is too big to be made in my home). $454 for a machine that gets minimal use!!!! I can add another $100 plus and buy a brand new machine. Why should I have to??? In doing some research, I found out this is a common issue with this model and Maytag has paid for the repair of other washers because it is a common problem. Even the serviceman said that and recommended I get a hold of Maytag. Their response - sorry mam you dont gave an extended warranty. (NOW I HAVE A LEMON!) Guess my next step is to write a letter to Maytag Corporate Office. I will keep going up the ladder until they address this flawed machine problem! One thing is for certain - I will never ever buy another Maytag product of any kind or will I ever recommend it. They are just not reliable. Guess, nowadays they are considered throw away products - keep them a few years and throw them away because its not worth your money and effort to repair them :-(
MBL2258XES1 - Like most of the other reviewers, we have a Maytag refrigerator just 3 years old with a lower freezer that leaks water onto the floor -- and has been doing it for the last two years. We have to take the freezer apart (NOT easy), defrost it, take the back panel off, and clear the drain tube. Obviously a defective design! Cant believe Maytag hasnt done something about this!
I purchased a Maytag refrigerator (MBR2258XES4) from Home Depot in 2012. I bought a five year extended warranty. It started leaking at the bottom. Repairmen said defrost drain clogged not covered! Cost: $180. DO NOT BUY MAYTAG, N.E.W. (Asurion Co.) warranties or Home Depot appliances! This is text book deceptive advertising. At no time did Home Depot associates in Kitchen and Bath departments say that this common design flaw existed and that it was not covered under the N.E.W. Asurion warranty which cost me an an additional $150.00! I am interested in joining a class action lawsuit against Home Depot and Asurion Co (N.E.W.) warranties.
After a year, the plastic parts of Maytag dishwasher is breaking and upstairs propeller is no longer running. Do not buy this product. I made that mistake.
We purchased a Maytag stainless steel French door refrigerator from Home Depot in 2011. The thermostat control (a circuit board made in China) broke and was replaced in 2012 by a certified repair person. He reminded me to dust underneath regularly, which Ive done. A couple of weeks ago I noticed some darkening of my wood floor to the left of the refrigerator and so I pulled it out from the wall a bit. What I saw was that my entire floor was wet and falling apart under the left side and when I looked into the freezer, I pulled out the bottom basket and the bottom was covered in about an inch of ice.I called, posted on Facebook and was put on hold several times for as long as 20 minutes before I hung up. I called Home Depot and asked them to intervene and speak to a rep from Maytag. I have heard nothing. There is black mold in the corner of my kitchen and a soaked floor that may go way beyond. I googled the leak and apparently this is very common with Maytag French Door refrigerators. I have a meeting with an attorney. Getting through to Maytag is seemingly impossible unless you have hours to wait on the phone. We have been getting sick for months and not knowing the cause.
Just purchased a Maytag French Door Refrigerator and am I sorry I did! Very noisy and runs continuously. Maytag says it is because it has high-efficiency compressor and fans? How is running continuously efficient? The continuous noise actually keeps me awake at night. Not sure what to do as I have spent $1700. :(
I have had a few dishwashers in the past, however this is the worst product I have ever purchased. After a couple of years in service I needed a new control panel which cost $200.00. The dishwasher defaults to heated dry and the exhaust for the dishwasher is right behind the copper electrical runs so it corrodes and fries the runs. The way I see it Whirlpool and Maytag saw a unique way to gouge its customers for parts. They also have a rope and plastic cable system that attaches to the door spring that continues to break cost $28.00 a piece, I have replaced two. Now I see that one of the pulley guides (plastic) is broken and split cost??? Here is another brilliant engineering feat, the door panel clips into the control panel so that when the door is pulled in a normal fashion it comes loose. If you buy this line of dishwasher (p.o.s) plan to work on it and buy parts on a constant basis. Here is my advice: buy one control panel, two cable systems, and a couple of cable pulleys or buy a cheap dishwasher as a replacement and save some money. Run from Maytag or its parent company Whirlpool - let the buyer beware.
Dishwasher is just 2 years old. Touch panel is bad, not Maytag of old. Waiting for the corporate apology. Seems to me that this is a common problem and a case of poor engineering. Also seems like a case of the middle American getting worked over by the big corporate giant. Not happy. Will not suggest Maytag to anyone. Not looking forward to having to replace something that should have lasted significantly longer.
Washing Machine MVWC6ESWW - The fourth time was October 12; I called. Shreka at Maytag said she would send someone out at no cost on October 15, between 12-5 pm. Justin called from AE at 5:05 pm stating he was on his way. He then asked for my receipts. We were moving and had packed many things. He said he would call and find out. He said they were out 7/2011, 9/2011 and again 9/2011 all for the same problem. I requested in September 2011 that this was a lemon and send me another. I was assured if the same problem occurs, it would be covered. Well Justin said it isnt covered anymore and it was due to being made overseas. The cost to fix it is around $350 to $400. The washer cost me $383.40, plus I bought the matching dryer of $403.39. This makes zero since. Please advise.
After 15 months of use the Maytag Dishwasher MDB8959SBS2 the control panel start malfunction. I read very carefully about the Home Depot Customer reports before purchasing this built in stainless steel dishwasher, and supposed to be one of the top notch on the market, around $850 retail price. It becomes a big disappointment. After three months of use, the top rack handle broken but it still under manufacture warranty, so we get it fixed by Maytag contractor. Then 15 months after regular use for a family of five, the control panel start malfunction, few bottoms will not start anymore. We are out of luck with one year manufacture warranty and working towards our VISA card extended warranty to try to get it fixed.
I bought a Maytag Bravos washer and dryer two years ago. A week after the one year warranty was up, my dryer broke. That was in October. It took me until February to get it fixed, but within two months it broke again. It has taken me until now to get it fixed again and they found the same problem; the thermal fuse blew. Both times it has cost me over $100 to get fixed, but I still cant use every part of the top panel; I can only use timed dry cycle. I’m expecting the dryer to go again. The repair man had to re-glue the seal that went around the drum. The vents were all clean and were blowing fine, so we’re not sure why this keeps happening. Our family have always owned Maytags and they have always lasted for 20+ years. I am so disappointed with Maytag at this point and will never buy another again. Go back to the old days, Maytag! By the way, has anyone noticed they dont run the Maytag commercials anymore, because I have!
I purchased a French Door, Bottom Freezer refrigerator in the summer of 2006. Less than 3 years later, the ice maker door kept opening and closing and the lights on the door panel kept flashing. I called Maytag and found out there was a problem with the circuit board, and that it was under recall. The refrigerator was fixed at no charge and I was happy. Approximately 2-1/2 months ago, less than 7 years after I bought the fridge, it started getting too cold inside and then too warm and then too cold, etc. Then it stopped cooling altogether. From what I read, it was either a problem with the compressor or the relay on the compressor. There was a recall on the relay on some models, but not on mine. I cant even afford a service call. Let alone a repair charge. If the compressor is the problem, Im looking at a repair bill in the hundreds of dollars. The online price for a compressor is over $300. I dont have the money. So the beautiful refrigerator that I paid $2,000 for sits in the kitchen, unplugged. I never figured that Id pay that kind of money for a refrigerator and have 2 major problems with it in less than 7 years. I just got off the phone with Maytag and, of course, they cant do anything to help me. I was hoping to never buy another refrigerator, but if I have to or if I have to buy any other appliance, I will never ever buy another Maytag or Whirlpool. I will post everywhere I can about my experiences with this refrigerator.
This washer ( MHW3505FW) leaks, is crazy loud, water wont drain, clothes smell bad after washing, defective drain pump, defective mother board. Only had 2 1/2 months and it broke. Maytag refused to refund me and Lowes refused as well. Thankfully I paid by credit card. Am disputing the charge. Terrible washer should be recalled. Many complaints on this washer. Very disappointed and upset.
Purchased French Door MF12269VM 22 inch from The Brick furniture April 1, 2012. Turned out to be a real April fools joke. Purchased extended warranty with TransGlobal for 5 years. First, fridge delivered after about a couple of weeks because it actually wasnt in stock. Naughty Brick lied about availability. Fridge arrives and after a service call from Maytag repair, they ascertain compressor doesnt work.Order fridge number 2. Two weeks later, get second fridge but lever for dispensing water is broken off. Order fridge number 3. Usual two-week wait and fridge finally arrives but the whole side panel is damaged. Send it back and order Fridge number 4. Service from Brick, Maytag and Whirlpool, terrible customer relations. Misrepresented delivery dates, supply issues, and operational damages.Fridge finally installed. Ice maker operates intermittently for the next year. Service techs from TransGlobal offer a variety of suggestions including changing filter, water pressure issues. Finally ice maker stops entirely in Summer of 2013. Is replaced after a month of waiting for parts of which the wrong part was sent. Ice maker continued to operate intermittently. Sometimes just a small of ice or no ice for a day. Finally in May after another service call, ice maker stopped working for about 4 days. Tech comes out and miraculously, it starts working again. A month later stops again and hasnt worked since.Contacted TransGlobal off shore call centre? And arranged to have an assessment to see if we needed a new fridge. Request declined and Maytag (Whirlpool) sent a tech out after another week. Service tech recommended new freezer. Waited a week for parts and arranged for Service tech to replace ice maker. Wrong ice maker part (for the second time) in less than a year.The latest trick from our possessed fridge is recent alarms from the temperature control. To say we are disappointed in this product, the retail experience, the quality of the manufacturing, the shipping procedures, the poor engineering and design, doesnt come close to describing the shoddiness surrounding this appliance and the service weve received.In conclusion, we are still awaiting an ice maker and are contemplating buying another fridge. What it is fair to say, we will never ever buy another appliance with their the Whirlpool or Maytag attached to it. Nor will we ever again buy anything from the Brick, or depend upon TransGlobal for repair services. Are there other Manufacturers and retailers out there who understand the meaning of service and quality. I certainly hope so. Otherwise Im going to invest in a good icebox.
Its about Maytag MDE7600AYW Atlantis electric dryer issues, Nov 2005 model. There is an obvious design flaw. I have replaced the automatic dryer control board twice since 2005. The unit simply never shuts off, or cooks your clothes for 2 hours. Who will recall this unit and fix the circuit? They will not admit their error.
I will never buy another Maytag appliance. We built our home in 2005 and bought brand new Maytag kitchen appliances (refrigerator, gas oven/stovetop, dishwasher, and hood microwave). In seven years, we have had problem after problem with all four appliances. We had to replace the compressor in the refrigerator in the first 18 months and then the fan in the refrigerator about a year ago. We have had to replace the heating unit in the oven twice and the handle has broken off of the oven door twice. We have had to replace the handle latch on the dishwasher once and today, the microwave stopped working. We are not rough on our appliances (especially the microwave as we rarely use it), so I think the fact that every single Maytag appliance has broken down one to three times in different capacities in the last seven years says it all. We have had a very poor experience with this brand and will definitely never buy another Maytag appliance.
I love the fact that there is no agitator in this machine. It give lots of room when washing bulky comforters. I also love the vast amount of settings for load size and the soil settings. The con of this washer is that it has broken down on us twice in the 2 years since we purchased it. The pump has gone out both times. Unfortunately it looks like we will be making a purchase of a new washer in the near future because another mechanical issue has arose.
We purchased a Maytag dishwasher mdb7749sbm1 in 2014 and have had nothing but problems with it since it was delivered. Within a year of owning it, the top jet fell off. We had it replaced and the repairman warned us that it would probably come off again due to a faulty latching system. In the last six months one of the brackets that holds the upper shelf has broken off and the dishwasher leaks every time we use it.My last cycle leaked so bad that essentially it completely soaked the extra large bath towel we place in front of it and travelled halfway through my kitchen. Not to mention that it never washed dishes well, regardless of what cycle we use, which/how little or much detergent/rinse agent and it does not filter at all, as theres debris all over my dishes and glasses. I am now looking to replace it before like other reviewers a control panel fire occurs. Strongly recommend staying away from this brand.
Our first (and last) experience buying anything made by Whirlpool. I bought a matching Maytag Series 2000 washer and dryer in February 2011. By July, the washer was at 747 take-off noise level when hitting the spin cycle. I called Whirlpool, who directed me to their local repair firm. I called them on August 2nd and had a service rep visit on August 9th. He looked a 30-second look and advised that the bearing assembly was shot and that the spin basket required replacing.
I have a 26 cu. ft. side by side Model MZD2665HES, like most folks in my neighborhood (spec homes). The icemaker died and service was called. They looked at solenoid, and replaced the ice maker assembly as a wag that it was the problem.. still no ice, but the water was still able to be called. I replaced filter- still water only, no ice. Little did we know it was the filler tube blocked with ice, and the service man didnt once suggest turning off the water service. SO, every time water was called to either make ice or to fill a cup with, it put intense pressure on the point of assembly where the water line comes into the fridge (water inlet tube). A pin hole developed in the little plastic bit (water inlet tube plate) and every time the water was called to ice, guess what happened - it shot right out the back on drywall.Almost $20,000 dollars worth of damage to wood floor (warped), drywall (jello), and flooring (carpet) ensued. Mold was all over and had to be contained and treated for days to be fixed. Im still duking it out with service repairman and insurance companies. My advise: If you have this fridge or anything like it and the ice maker stops working, IMMEDIATELY shut down the water supply, turn the fridge off and check the filler tube in the back for ice blockage. Probably a good idea to pull the fridge forward once in a while and check the back for water also.
I am replacing my second Maytag Bravos washing machine. My first had heavy use and I rationalized that the 5 year life span was due to the heavy use. The one that I am replacing now is only 3 years old and has only done laundry for one 67 year old woman. It suddenly needed two parts with a repair bill that was going to be over $600.00. I decided it was in my best interest to spend a couple hundred more and replace it. I will not be buy Maytag again. The appliance company that I have bought most of my appliances from recommends Speed Queen which ironically also has a full 10 year warranty on all parts and labor.
WE bought all new Maytag kitchen appliances and the extended best service contract. Cost 1/2 of the cost of the appliances. This was 3 years ago. Recently dishwasher went blank. Service call was a factory neutral wire. Then ice maker replaced with a reman unit. Then we thought something was wrong with the oven cleaning system aqua lift. So after many hours and calls two service techs told us the system will not clean the oven and after many cycles it will not and the bad part is they are still selling this system to the public. Criminal. I think they should own up to the public when they do this kind of thing. On top of this I would go buy the self cleaning oven but the tech even said he will not use it because it will break and need replacement. It is no better other than you can use oven cleaner to clean the finish without the heating element and you cannot use anything that works on the aqua lift finish. Bad deal.
I ordered my dream refrigerator (Maytag Model MFT2776FEZ) on 05-12-2017. I had to wait 4 weeks for it to arrive because it was on back-order. I was willing to wait. All was good for 6 months. January 2018, the six month old refrigerator quit cooling. It took 2 1/2 from the service call until the part came in to fix before I could use my refrigerator again. I lost all my food. The same thing happened again in March 2018 except that it took 4 weeks for the part to come in once the serviceman ordered it. I lost all my food for a second time. February 2019, the same thing happened again. I placed the service call on 01-31-2019 for service, but the tech could not come out until 2/6/19. The part had to be ordered and could not be installed until 2-28-2019. For the 3rd time, Ive lost my food. My best friend that has appliances that are nearly 30 years old. She was going to replace all of hers and get exactly what I ordered. She has changed her mind and has decided she would rather keep her outdated appliances because they work.
Maytag is the worst dryer ever purchased. We bought it in 2019 and the heating element broke. When I contacted Maytag directly, they said, nothing they could do. Really?? A major part was defected and there was nothing they could do! Its very sad when a major company that you purchased from shuts you down with a defected piece in their dryer and they chose not to help out the consumer. Shameful! I will NEVER purchase another product from them again...
On February 2006, I purchased a Maytag Quiet Series 300 Dishwasher and on July 2007, a motor leak. Maytag fixed it for free even though it was out of warranty. Thereafter (December 2008), the touch pad failed and I replaced it for $50. It is now August 2011, and that new touch pad is bad again, and this time, the part is $170. The Maytag will not run and the lighted display will not function from the start button. This was a $450 dishwasher that is now only five years old and useless.In all fairness to Maytag, their customer service is very good and willing to work with customers. Unfortunately, the product is very inferior in my opinion. To have stupid stuff like a control touch pad failing every three years is absurd and the replacement cost makes fixing it a bad investment.I will be going out this weekend and buying a brand-new inexpensive dishwasher that is on sale for $229. This model is not a Whirlpool product but it is a name brand.
Purchased an expensive brand new home which had Maytag appliances in it. After about 1 1/2 years the freezer bottom began to constantly freeze and drip onto my floor. I researched the issue and found it was common, simply thaw the area where it freezes. Did it multiple times, we do not overfill our freezer etc. We must take the ice out of the bottom every 4-5 days. My hardwood floors are destroyed now. We purchased a Samsung fridge freezer bottom when they first came out years ago, had it for 7 years, 0 issues, but it went with the house. Now my Maytag oven door is locked shut, also it takes a very long time to boil water. Maytag junk. I am going to buy another Samsung fridge tomorrow.
Stay away from Maytag Bravo washer. We bought one a year ago and fought with them this whole year. It leaves lots lint on clothes. Weve had 2 technicians here 4 times. Now they finally said we can replace but will only get a prorated credit even though its been junk since day one and we contacted them immediately. If we wouldve known they wouldnt stand by their warranty we wouldve hauled it back to store for full refund. They dragged us along a year and now warranty is no good but they will prorate. Not fair at all.
This is the WORSE POS I have ever owned/used/etc.... our clothes are dirty, w/ a scummy film, really bad in most cases. Some have weird stain appear that werent there. Electric & water bills up. Have to always use deep water wash, double rinse. My clothes are wet when I put them in due to sensor fill (extra weight), also a zillion mesh bags. Clothes are getting trashed, faded so bad & smell bad. Having to use a cleansing product monthly, in one aspect, should encourage the engineers that signed off on this POS to change careers. Maytag customer service says no complaints have been filed!!! Horse **!!! $ 800.00, trashed, unclean, wrinkled to the point of almost needing to iron all your clothes. I have been going to the laundromat. Engineers should have been FORCED to use this machine at least 2 months.... good reviews my **.
Front load washer is four years old. Approximately two years after owning the washing machine it started burning and ripping our clothes. Maytag sent someone out to repair at no cost. The problem stopped. However, approximately two years later it is happening all over again. Thus, there is either a deficiency in the Maytag product or the repair has failed. Maytag will only repair at our cost. True, the washer is four years old but the same problem keeps happening. Plus, that is not a long time in the life of a washing machine. The customer should not be held responsible for a recurring problem with their product. The front load washer and dryer were very expensive. We will NEVER buy Maytag and we will continue to share our disappointment to whoever will listen. It is shameful that Maytag says they stand by their product but when its put to the test Maytag completely fail. Double thumbs down for Maytag and customer service!!!
Worst customer service ever. I ordered my washer and dryer from home depot 2 weeks before a possible delivery day. The day before delivery I receive a call that they dont have them and I must wait 1 more week. After 3 phone calls I am promised a credit to my account. A week after delivery I am wondering where my credit I was promised is so I call. Im told the most I can be given is $100. I state that I feel my time is worth more than that. A supervisor is brought in and Im told we will get $150 credit. Then put on hold. She reviews account (why didnt you do this first) and told because we didnt call within 48 hrs of delivery the most they can give us is $75. So I call back very frustrated. Then Im told its our word against theirs that we were offered that?!? What?!? Well I am sure you record conversations and thats total BS. I explained how you cant offer something then take it back. I was told the week before I was getting a credit and my account already notated. No one said, Call within 48 hrs to dispute again to get it. Why would I have to I mean seriously. So after a total of at least 2hrs on the phone before and after delivery I am forced to settle with $75. I feel very unappreciated. I purchased and paid for $1633 worth of appliances that were a week later than promised. Called less than 24 hrs before expected delivery and told they dont even have them. Then told Im getting a credit of $150 to be told sorry now just $75. The lady proceeds to say that she doesnt think it was because of the phone call not being made. What? Are you serious. WELL THAT WAS THE LAME EXCUSE I WAS GIVEN SO I COULD CARE LESS IF IT WASNT THE REAL REASON. THAT JUST MEANS I WAS LIED TO. I promise I will never buy Maytag Whirlpool again. One customer may not mean much to you but good customer service means everything to me.
I bought a new Maytag washer two and half years ago. One of the new HE (High efficiency) models. Clothes do not get washed clean. But not only that, now its not washing at all. My previous machine was a Maytag...Had it for 22+ yrs. I guess Maytag quality is no longer what it used to be. Disappointed customer!
My Maytag 3000 series washer had to be worked on right after we purchased it. Now it stinks and is leaking. Repairs are going to be over 300 dollars. A part wore out. It should have lasted longer and why does the front loading washer stink. There is no door to open to clean the filter.
My clothes come out extremely wrinkled and start piling after a couple of washes. I wash on cold and do not overload the machine. I am 64 years old and had always loved Maytag until I got this set 4 years ago.
Washer stopped working, never did clean clothes. Out of warranty - some it is fix or buy a new one. DONT BUY!!
Maytag MVWC300BW clothes washer makes holes in heavy duty T shirts & sheets. It stretches clothing. We are following directions in loading without success. We are washing everything on the gentle cycle twice to get the clothes clean without destroying them. Today we were stood up for our third service call.
I purchased a Maytag Bravos washer and dryer 3 years ago, thinking I was buying a high quality washer and dryer seeing that it has the Maytag name on it. When it was nine months old, I had to have the complete tub assembly replaced. Now coming upon three years old, I am having similar issues with the machine so I called out a repair service out to see what my options are. Come to find out this time that the shocks that support the tub are bad. All three of them need to be replaced at a price of $455.00. At this point, it is not worth putting the money into it. Maytag, 3 years old and I am having to start shopping for another washer. It will not be a Maytag.
This washer stops every 10 minutes, sometimes taking 3 to 4 hours to complete one spin cycle if it is completed at all. All troubles began shortly after warranty expired. NEVER EVER will I ever buy Maytag again. I make certain that I tell everyone I come in contact with about the pathetic quality of Maytag.
Ive had the dishwasher model MDBH979SAB0 for about 3 years now. A few months ago I noticed the faceplate would pop out when you opened the dishwasher. I would have to pop it back in. The dishwasher was out of warranty so I decided to attempt to fix it. I took the faceplate off to realize all of the plastic tabs that screws go in to were snapped off. The only fix for this is a complete new panel from Whirlpool Parts Online to the tune of $194.17 (W10811169).The wheels also fall off the bottom rack. The push pin plastic becomes brittle over time and does not stay in the assembly. To replace the wheel assembly (there are 4 in total) is $38.18 each (W10195416V). The wheels or push pins cant be purchased separately. Both of these items are not covered under warranty past 1 year. Maytags 10 year warranty only covers the upper and Lower Racks (excludes cup shelf and silverware basket), chopper blade and stainless steel tub and inner door liner. So only a small percentage of the parts.The design of the faceplate is defective in that too much force is applied to the faceplate when opening the unit. The handle is integrated in to the faceplate. The plastic used becomes brittle over time and breaks. The panel unit (W10811169) must be replaced in entirety rather than just its housing increasing the cost of repair. To have this failure occur within the first 3 years of use is very premature. I can only assume if I repair the dishwasher I will have the same problem again. I am considering buying a new model that is designed better and comes with a longer warranty on such parts.
I purchased a Maytag Dishwasher Model MDB7749SBM3 in January of 2014. I have had issues with the control board for the past month: lights come up at random; it takes 3 to 10 trials to get it to start and now it is dead. After reading many reviews on this site, I now understand what the problem is. I called Maytag customer service and they wanted to schedule a service call at $98 just for the diagnostic. I asked the Maytag associate whether the control panel issue was a common problem and she said she would research that but did not give me an answer. I am totally disgusted by this company!!! I would be happy to join a class action suit.
We bought a brand new Maytag refrigerator online model # MSD2660KES and it arrived dead. The first Maytag tech that was sent said he does not recommend us fixing the problem because refrigerant leaking will happen every few years. We were not able to return the refrigerator, so we opted to let Maytag fix it. Here we are 2 years later and sure enough, the refrigerator has stopped cooling. We are out of warranty period, so the service call cost us $65.00. The tech told us this time its the compressor and replacement would cost $650.00 to fix. We are not wasting any more money on this piece of junk.
Havent even used the range yet and the paint is peeling off of the top. I have had the repair guy out. The new top piece of the range arrived with peeling paint also. I put in a claim to have the range replaced and was told they would contact me in 24 to 48 hours. That never happened and so I called again. They said that they would call and, of course, it didnt happen. I paid $1,300 for a stove that looks horrible with the paint is peeling off of it. What kind of ** is Sears selling? Maytag is owned by Whirlpool and nobody wants to make this right.
Bought the set at Home Depot. The gear box went out after 2 1/2 months of use. I called the manufacturer warranty site and spent close to an hour on the phone then was given an appointment to have a service repair person look at it. Two days before the scheduled service call they called and said they would have to move the appointment out by a week. After diagnosing the problem, oil all over the floor and stained clothes from the oil, was told it could be up to 2 weeks until the part arrived and installed. So my warranty is being used up while the machine is out of service for a month. Beware of buying a Maytag!!!
2 weeks after my warranty is up, the control panel is shot. They used to make quality products and that is why I purchased a Maytag. I had before this a very cheap dishwasher from G.E. and it lasted 9 yrs. I cant believe it is already broken. Do not buy Maytag!!
I bought my refrigerator in May of 2012. Brand new from Home Depot. It is less than 3 years old. Now it is not working. I did not purchase an extended warranty. I never thought in less than 3 years my fridge would stop working. I called Maytag, first question from them was about warranty. So I knew I was screwed. So, basically for $300 they would come out and fix the problem. I only paid $800 for the fridge. I am lost as to why in 3 years my fridge is broke?? Makes no sense to me. So I paid a tech $100 to tell me what was wrong with it. The evaporator is leaking. It is leaking. So the evaporator is bad and I cannot fix myself. So for another $300 they would fix, so a total of $400 in an $800 fridge.I am pissed. I remember my parents having a fridge for over 25 years. Why does Maytag not take responsibility for their problem. The products we buy should last longer than 3 years. It is just a way for them to get us to buy another product. So needless to say, I am one pissed off customer. So let the emailing and letter writing begin.
Dishwasher MDB7749SBM - Have the same problem as everyone else, panel board (2nd one, 1st was under warranty). This panel W10475787 is 2 years old. Keeps lighting up doing what it wants to do. Dishwasher is 3 years old. Cant find out if there is a recall on this part (there should be).
We purchased a Maytag dishwasher (model mdb4709aww1) from our local appliance store. A little over one year after purchase, the control panel (part w10254834) stopped working. Our appliance store replaced it. They charged us for the part but not for a service call. Its been two years since the new control panel was replaced and it just stopped working. Now, we have to pay $275.00 for the new part and service call. My previous dishwasher lasted twenty years and we never had a problem. I thought Maytag was a quality product. Sadly mistaken!!
We are a family of nine so I wash a lot of laundry. We bought this washing machine a month ago and hoped it would perform like our prior one. The problems are many. It is too smart for its own good- it requires a cleaning after every 30 washes but gives you zero warning beforehand so you will already have the clothes in and started the cycle when it will stop the cycle saying it needs cleaned. There is nothing you can do to override the cleaning cycle, so you are forced to remove your sopping wet clothes and run the cleaning cycle- wasting time and money on precious water! It also wants you to use its specialty affresh to clean it with, adding cost we hadnt planned on. Then you cant tell when to put the clothes in as it tells you to start the washer and then add the clothes, but if you put the clothes in first sometimes it wont start because it wont sense properly, and if you start it without the clothes. Then when you stop to add the clothes it wont start it with the clothes in it- which way does the machine want it?! So it is a guessing game as if the washing cycle will even start. And the washer wont hold as many clothes as our last one did. If there are too many clothes, the cycle will stop and it will refuse to wash until some are removed. Whenever there is a problem starting, which in one month has been four times now for us, it is a huge guessing game as to what is wrong for why it wont start. I dont need this kind of frustration! Further, the locking mechanism in the washer is plastic, and I know from experience that plastic parts will be the first to break. Had I realized this before purchasing, I would have looked for a metal locking device. My guess is when it does break, the whole washer will break. Also, from day one, it has made a sound that Im not sure is normal. It sounds almost like grinding gears every time each various phase starts or stops (washing, rinsing, draining, etc.). I sincerely hope this isnt a manufacturer defect as we didnt buy the extended warranty. We researched this model before buying and many were happy with it but I hate this washer! I loved my last Samsung washer but it rusted all over after just five and a half years even though it still worked great, so I didnt want to buy Samsung again so we took a chance with this Maytag. I am regretting this purchase. I consider myself to be a person easy to please. I want a washer that works that wont rust that you can put a ton of clothes in and throw it in the wash and forget about it. I dont want all this high-tech sensing stuff that just messes up and is highly inaccurate in what it senses! Why cant companies offer a simple, high quality product anymore that works, without the added costly features?! The model number is: MVW6230HW0. Avoid this model number.
I love the functionality of this Maytag refrigerator. The inside is so nice and big, I can almost fit anything into it. When I need to make a lot of food for a lot of people, this refrigerator really foots the bill.
Would give them 0 Stars if that was an option. Bought a Maytag washer and dryer in Aug 2021. Washer broke Jan 6 2022. Called Maytag/Whirlpool on Jan 6 as it was still under warranty. They only had one service company in our area to work on the washer. I called them and it took them 10 days to come see what is wrong. Ordered parts. Said it would be 2 weeks. We are now 6 weeks into this with no parts. Called customer service and they said they were notified that their service company needed a part and would take another 21 days to resolve. Talked to a supervisor (Demetrius) who sounded like he did NOT want to be in that position. Offered no solution other than we will just have to wait. Threw a 3 month extension for the warranty on which still does not fix the problem. Sad to see this company go down the tubes as it was once a pretty decent business with solid products. No longer.
We purchased a Maytag MFI2670XEW6 french door/Bottom freezer refrigerator in July of 2012 through Home Depot and for the past 6 months have had to scrape ice off the bottom of freezer every 5 days or so to prevent water flowing on floor. I see so many exact complaints from people that I am just fuming! Cannot believe this company is not backing their products up with that issue. A recall should most definitely been done. I grew up believing Maytag was top of the line but I am wrong. I bought this to replace a 16 year old GE refrigerator (side by side) which I never had any problem with and now I regret not replacing it with another GE. I havent contacted the company yet as I thought I would check complaint reviews before I did that but it seems that the company is just treating their customers like dirt. To spend $2200 for a refrigerator and have problems within the first 3 years is unacceptable!!! They had better start going good on this problem or face the fact that they will no longer be in business a short time down the road. The best form of advertising is word of mouth and online reviews and it looks like they are going to lose a lot of customers with the direction they are taking.
My built in electric double wall oven, Model MEW6630DDB, convection on the top, has been the most frustrating appliance I have ever owned. It has never kept an even temperature. It has been repaired several times and still does not keep an even temperature. It takes 14 hours to cook a 20 lb. turkey and baking cookies are not even an option. I have complained to Maytag and have paid for repair services. Their solution buy an extended warranty which is absolutely insane because they havent been able to repair it since it was new over four years ago.
Purchased our Maytag Bravo Quiet Series 300 about 5 years ago and came to this site to read about other washing machine complaints because I am looking for a new washer. Was SHOCKED to hear so many similar complaints to mine (our local appliance store who sold us this unit, as well as services it, said this was unusual). Tiny holes in all our clothes! Black marks on clothes! Dirty clothes! LOUD & BUMPY washing - will sometimes walk itself around the laundry room, slamming into wash sink & dryer (there are dents to prove the violence). UL light that stops the machine & cant be resolved even after I untangle & lift water-soaked items. Finally started seeing black marks splattering out from under machine & was told the bearing is bad and the case (?) is leaking? ... Anyway, result to repair is MORE THAN ITS WORTH.Also have a 3 year old Maytag Quiet Series 300 DISHWASHER, that does not clean well, sometimes leaves half the dishes untouched (dry & dirty), grinds food waste & redistributes onto dishes before baking it on tight (requires soaking to loosen, then wash by hand) ... Oh, and is NOT quiet! I was told I probably use TOO MUCH SOAP. Seriously?!? My complaint is NOT soap residue ... It is D.I.R.T. How can you run a load and still have sauce & ketchup that dripped onto the inside of the door when loading the dishwasher STILL on the inside of the door??? Darn thing cant even clean itself!
In April 17, 2015, I purchased another Maytag microwave but wanted the convection oven too from Home Depot. The convection fan quit working in January 2017. I called Maytag to ask how this was covered. Maytag only has 1 year warranty on parts and labor. So basically if you dont buy an extended warranty, you are stuck with a product that quits working. Apparently, Maytags work is only good for 1 year or they would have a longer warranty. I told the Rep this when I spoke to him. He told me they normally last 5-7 years. Wow, still not acceptable. He said I had two options. Maytag could send out a repairman and it would cost almost $300. The other option was just as ridiculous. I told him I paid almost $500 to start with and it only lasted 21 months. Of course he said if I had bought extended warranty it would have helped. If I paid $500 for an oven, why should I have to pay more to cover their bad workmanship?!! I am very disappointed in the quality and price of this convection oven. The bad thing is I bought all new Maytag stainless steel appliances in 2016 to match the convection oven. The products I replaced had been in my home for 12 years with no problems.
We bought the washer less than a year ago. The washer became off balance with an average load of jeans. The washer shook so violently that it cut our floor, busted our wall, and broke itself. Water covered our floor! We have now been over a month with no washing machine (still paying on it, by the way). We have had to pay to get our clothes washed in the last month = EXPENSIVE! The repair company has been out to our home twice, broken high-quality tools trying to repair the machine, and told by their higher-ups that the washer can still be repaired. Customer service only tells us that we have a repair warranty and the first repair has no time limit.
I bought a Maytag dishwasher MDB7749AWM1 in May of 2011. Yesterday, the on button would not work, so I called a serviceman out from Maytag. He said the whole panel needs to be replaced, parts and service will cost me $240.00. What a shame. 2 months out of warranty. I had two previous Maytag dishwashers, lasted for years with no problem. The newer models are junk, do not buy them! I can see by the other complaints that they had the same problem. They do not stand behind their product. I wonder how long the new panel will last? Im done with Maytag products!
We bought Maytag Gas Double Oven MGT8800FZ only just two years ago and the top part of the range oven has already stopped working. It has not been overused as there are only two of us in the family and we use Crockpot regularly which do not require the range. It was fine for about 23months, but now it will not heat up at all We have been unable to get much help from Maytag so are not at all happy with this product. We chose Maytag as it is a replacement for an older Maytag oven and we have a Maytag fridge which will shortly have to be replaced. Not sure at all if we will replace it with Maytag going on our experience with our double oven.
My boyfriend and I just recently purchased a Maytag brand washer and dryer set. So far, we are thrilled with our purchase. We got front load units that have an XL barrel so we can use it to wash comforters and larger loads. I have washed many loads and so far, havent noticed a longer time to wash or any issues. I love the fact that my clothes are all getting equally as clean and I can be sure that my items will not be torn or ripped in the process. I would recommend this product to anyone.
We were very impressed with this dishwasher when we bought it about 2 years ago. It looked very nice, it was the quietest running dishwasher weve seen, dishes came out sparkling. However, the nightmare quickly began. It started with having to cancel then resume. It ran for 8 hours non-stop (still cycling the next morning). We unplugged it and we were able to use it normally for a few times. Weve had so much aggravation with this machine weve decided to (A) Never to buy another digital dishwasher, (B) Join the class action suit proposed against Maytag. We have tried all the reset solutions offered and Weve been hand washing dishes (again) for days.
Same complaint as most of the others: bought a refrigerator in 2013 and about one month after the 1 year warranty had run out the freezer started leaking water all over the floor and build up is on the bottom of the freezer, making it difficult to pull out the metal drawer. :( We do not have the water even hooked up to the automatic icemaker so have no clue where the water is coming from. Clothes washer has never worked properly from day one, didnt fill up with enough water. Had the repair man here while the warranty was still in effect and he verified that the washer DID not fill with enough water therefore leaving soap and grime on our clothes. :( He had to order an entire new brain and replaced it. Worked for a couple of months better than it ever DID and now back to soapy, grimy, dirty clothes again. Why isnt there a recall on the part that keeps backing up on these bottom freezer Maytag refrigerators? Someone needs to start a class action lawsuit and get these things recalled and replaced. Spent a lot of money on this brand new refrigerator and was so jazzed to get a brand new one for the first time in my life. :( Well that was surly short-lived. Shame on you Maytag, your company has really gone downhill. I would love it if an attorney could start a class action lawsuit with Maytag on their bottom freezers.
18 months old washer breakdown #6 - I purchased a new out of the box washer from Aarons model #MVWC7ESWWO and since Ive owned it, it has broken down repeatedly with the same problem - a water inlet valve. As a child seeing the commercial with the repairman with nothing to fix played a part in my purchase, I couldnt be more unhappy. With a family of five, there is laundry and not having a reliable washer does present a problem. I sent you this while waiting for the part to arrive from Sears. Sincerely, an unsatisfied customer.
JADE model RJRS4270. Had this model for 10 years with more than 10 service calls. Always breaking down and Whirlpool will not honor the warranty. Paid for an extended warranty service to Maytag/Whirlpool offered by the manufacturer. When unit broke Whirlpools warranty service provider Assurance said Whirlpool no longer provides the parts needed, sorry can’t honor the extended warranty you had paid for, no parts, and no refund. The evaporator drip tray had been replaced three times. Asked to have the unit replaced. Whirlpool was absolutely disrespectful and only offered me to the option to buy another discounted $8K unit for a with ~ $2K discount.So far approx. $6K unit + approx. $1K extended warranty (not honored) + approx. $1K parts and service out of my pocket (Whirlpool continued to tell me it was not warranted). Although the operator’s manual said it was covered. While under warranty Whirlpool doesnt have replacement parts to service it. Multiple service tech are telling me there are many known issues with this unit. Found out there’s class action law for the same issues Im experiencing. Whirlpool only offered a new unit at approx. $6K. So total for me to date if I choose to take the discounted unit would be $12K. Dont buy this unless you have a good lawyer. Hardly seems reasonable. Extraordinary time/money loss and aggravation.Bought 8/1/05 S/N ** Model RJRS4270C $5,400. Service call 5/10/06 Repair - Freezer dripping water and pooling on floor. Service call 6/28/06 Repair - Defrost drain problem, ice backup, drip tray. Service call 7/5/06 Repair - Defrost drain problem, ice backup, drip tray. Service call 7/12/06 Repair - Unit not defrosting. Service call 8/26/06 Repair - Freezer not cooling, ice backup, fan burn out, drip tray. Service call 9/2/06 Repair - Evaporator fan not working. Replaced unit 9/_/06 S/N ** Model RJRS4270D. Maytag Dependability Plus Cert No. ** $99.00 8/02/08 thru 8/02/11. Maytag Extended Service Plan Plan No. ** $297.19 9/02/09 thru 9/01/12. Maytag Extended Service Plan Plan No. ** $405.31 9/01/12 thru 9/01/2015. Service call 10/13/10 Repair - Ice build up in fan, freezer not working. Service call 10/20/10 Repair - Installed new drip pan, bi metal, fan motor. Service call ~ 8/_/15 Repair - Service tech states, Whirlpool no longer has parts. Even though we paid hundreds to have a still active Maytag contract extended warranty. Whirlpool outsourced service to third party. Service call ~8/_/15 Service tech refuses to repair because cant get parts from Whirlpool. Asked me to find part on eBay or some other source so he could repair since Whirlpool could not provide. Got part. He did fix. Freezer stopped working 4/2/16. Customer support 4/3/16 followed owners manual instructions for warranty and call number, Whirlpool said theres no warranty and to call any local service tech. (Owners manual said compressor was still under warranty). Service call 4/4/16. Tech refused to work this Whirlpool unit, believes to be issue with the compressor leaking or system blockage or bad valve in compressor. Customer support call back - Krisi, was warranted. Jade Specialty Department. Customer support call back - Jared, no warranty, sorry. Explained contract to him. Nope/Nada. Customer support transfer - Jan, yes was warranted. Asked to speak to manager/sup. Said if you won’t honor warranty then please provide replacement. Transfer to Mike said we must schedule service through Whirlpool to fix contradicts. We asked for reference number to track. Mike said they don’t use reference numbers (contradicts Jared from when he asked me for a reference number). Two days no call from Whirlpool. Customer support call back 4/7/16 - Kari, offered small discount for equivalent new or refurbished unit $5,739 for Model KBSN602ESS. Said although under warranty, Whirlpool may not be able to provide parts to repair unit, but they will sell me an equivalent unit.
I purchased my machine on June 2, 2021 and it was delivered and installed on June 4. I have successfully done two loads of laundry. On June 9, I attempted washing two small bath mats and 2 dish towels. When I returned to the laundry room to place the load in my dryer, I found the the items in soapy water. I tried many times to reset the load with no success. On June 10th I called Maytag’s customer service and spoke with an associate who walked me through a couple of common quick fixes. These also were unsuccessful. She referred me to warranty service. I will not be able to have my machine repaired until June 23rd! Obviously, if their repair department is so overwhelmed, the products they sell are a piece of junk. I am furious with both the product and the service I have received.
Maytag model #MDB6949SC, purchased Feb 22, 2015. In early May plastic parts from the top rack wheel assembly broke. Assembly unit replaced at no cost through the 1 year warranty. (cost = time and effort to arrange replacement with repair person). Same parts broke again in November - replaced at no cost again under warranty. Warranty expires in two months. If past performance indicates future performance, this part will need replacing twice a year at ~$140 per visit or $280 per year. Not a good thing. Called Whirlpool and with several calls and emails. They offered an extension of a year on the warranty. I think using plastic for this wheel assembly unit is a design flaw. Would not recommend this dishwasher.
Purchased a Maytag Centennial Washer from Lowes. This is the NOISIEST WASHER I HAVE EVER HAD. Self Balancing, pretty much the way it is, YOU lift that heavy wet laundry and re-arrange to balance. It just slams around even moving the washer, until you do. This washer also doubles as a BLENDER. It SHREDS laundry. The agitator does not go all the way down and thus, clothing, towels, rugs... get stuck under the agitator, wind around and RIP. Have had hundreds of dollars worth of laundry shredded such as: shirts, towels, new rugs and it even ripped the waist off a pair of my jeans! The other laundry gets tied up on the stuck laundry and you end up with a twisted, ripped, tied up Laundry Ball. It will not wash or rinse well when it does this, naturally. Lowes: The salesman knew about all this, and sold it anyway! He had one and got rid of it. Gee thanks Lowes and Maytag, for the worst washer I have ever had the misfortune of owning.
I bought a Maytag washer and dryer unit from Lowes 3 years ago. The idler pulley failed causing a squealing noise every time we turned it on. It had to be replaced along with a new belt. The washer failed to work shortly after that. It had error codes that Maytag could not give me information about. These were both higher grade commercial units. We hoped they would last longer than 3 years without having major repairs. We also have had to install two lid switches for the washer in that same time span. Quality has been very poor and customer service has been worse. I will never buy another one of their products again.
Maytag Free Standing 30-inch Gas Range - In 2004 we bought our model MGR5775QDS gas range with 5-burners because it offered the most BTU variety for the price: 1 burner with a high BTU (16K), 1 with low (5K), plus 2 in mid-range (9.5K) and 1 with 12K. Within half a year of using the oven, we turned on the self-cleaning function. Big mistake. One cleaning cycle later, our oven refused to ignite. The cleaning cycle burned out the ignition unit. Cant remember if its replacement then was under warranty but the repairman said this was a COMMON PROBLEM with Maytag and we best not use it EVER. In 2014 our cleaning lady mistakenly thinking she was doing us a favor, set the self-cleaning function. Once again, the ignition unit was destroyed. This time its replacement was $350 with part and labor. One and half months later, the oven is again non-functioning. This time our repair guy said the part is a very minor, inexpensive one BUT MAYTAG IS NO LONGER MAKING IT!!! The only way well get our oven back is if he can find another model and cannibalize it to fix ours. Are we disgruntled? Yes. Would we like to see a class action suit against Maytag for knowingly manufacturing a gas range with a malfunctioning self-cleaning unit that destroys oven parts? Yes. Will we ever again buy Maytag? Not on your life. A once stellar manufacturer gone down the tubes with a growing reputation for making junk. American-made appliances mean zip these days. Thank you for nothing, Maytag.
We purchased our double free standing gas range about 6 years ago. Our top oven went out about 4 years after purchase. We purchased the extended warranty from Sears and it was fixed at no charge. About a year later, the top oven would not work again. We called Sears, our warranty was up so it would be a repair that we would have to pay for. We decided to go with the Maytag repair service since it is a Maytag appliance and we had to pay anyway. The repairman came in and said that the top box that holds the electronic in it had fried wires and it would have to be replaced. So for $480, he could replace it. It was more than likely caused by a power surge. I just read that this also coincidentally happened to someone else so I find this cause to ask more questions. I also note that the top of the oven behind the burners where there is some sort of vent gets extremely hot (I accidentally touched it and had a blister the next day) when the oven is being operated. This is directly under the box that holds the electronic components. I would think that may have something to do with the wires frying since it is that hot directly below the panel. Could this be a defect in the building of the stove? Has anyone else had this instance beside the one person that I read about on your website?
It looks big, but is small inside. Its hard to put in several large items. The water filter broke and too expensive to fix. I like the double doors and ice maker. I dont like the freezer drawer. It wont stay open to clean.



