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Maytag Refrigerator Model OBX MRT118FFFE
Maytag Refrigerator Model OBX MRT118FFFE
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Maytag Refrigerator Model OBX MRT118FFFE

Maytag - 18.1 Cu. Ft. Top-Freezer Refrigerator - Black

Provide space for housemates' food with this Maytag refrigerator. Adjustable glass shelves keep everything well organized inside the 13.06 cu. ft. refrigerator portion, while gallon-wide storage doors ensure space for large-volume drinks. Store fresh vegetables in the two humidity-controlled drawers, and see everything clearly under the LED lights. This Maytag refrigerator has electronic controls for easy temperature management.

Manufacturer: Maytag

MODEL: OBX MRT118FFFE

MSRP: $809.99 USD


Maytag Refrigerator Model OBX MRT118FFFE Error Codes

CODE: Flashing "F" 
PROBLEM: If the letter "F" is flashing on the display the refrigerator, try resetting the refrigerator as instructed below. 
FIX: 
Reset power to the product: 
- Power unit down by turning off the circuit breaker(s) or unplugging the product for one (1) minute. 
- Power unit up by turning on the circuit breaker(s) or plugging the product back in. 
- Ensure the cooling function is turned on. 
- Monitor the refrigerator for one (1) minute to ensure the error code does not display again. 
 
CODE: PO Error Code 
PROBLEM: Power Outage: The Power Outage indicator lets you know if the power supply to the refrigerator has been off and the freezer temperature has risen to 18°F (-8°C) or higher. The control panel temperature display will read “PO,” and an alert tone will sound three times. 
FIX:
“Confirm” will blink until you acknowledge the power outage by pressing MEASURED FILL under “Confirm.” Once the power outage has been confirmed, the “PO” will disappear, and the display will return to the Home screen.


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Related Error Code Pages:
Maytag Refrigerator Error Codes, Maytag Range Error Codes, Maytag Washer Error Codes, Maytag Dryer Error Codes, Maytag Microwave Error Codes, Maytag Dishwasher Error Codes,

Related Troubleshooting Pages:
Maytag Refrigerator Troubleshooting, Maytag Range Troubleshooting, Maytag Washer Troubleshooting, Maytag Dryer Troubleshooting, Maytag Microwave Troubleshooting, Maytag Dishwasher Troubleshooting,

Related Repair Pages:
Maytag Refrigerator Repairs, Maytag Range Repairs, Maytag Washer Repairs, Maytag Dryer Repairs, Maytag Microwave Repairs, Maytag Dishwasher Repairs,

Related Parts Pages:
Maytag Refrigerator Parts, Maytag Range Parts, Maytag Washer Parts, Maytag Dryer Parts, Maytag Microwave Parts, Maytag Dishwasher Parts,


Maytag Refrigerator Model OBX MRT118FFFE

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Product Reviews:

Our Maytag Elite Series dryer is not under warranty but we have had nothing
Our Maytag Elite Series dryer is not under warranty but we have had nothing but issues with this dryer since we have had it. However, now I have holes in the heat intake at the back of the drum. This is so very dangerous and could cause a fire. I am certain this is a manufacturing flaw. How on earth does the inside of a dryer have parts that will not hold up to heat? At any rate, I want it fixed. The only way to fix it is to replace the drum. This has to be a flaw in design or manufacturing and this particular model should be recalled.
Published: November 5, 2015
Laura of Lexington, KY
Source: consumeraffairs.com

We have a Maytag Gemini Double Oven Range Model MGR6775ADW. This is a gas r
We have a Maytag Gemini Double Oven Range Model MGR6775ADW. This is a gas range and it was purchased in 2006. This past Saturday afternoon after cleaning the dishes, the igniters on the range starting ticking on their own. I checked to make sure the knobs were not on and they werent. The ticking finally stopped after about 2 minutes. After the ticking stopped, we planned on going out for a walk. Fortunately we didnt. In about 10 minutes after the igniters quit ticking, the range burst into flames. Flames were in the top oven and shooting out the vent holes and the holes where the knobs are located. Coal black smoke was also pouring out of the vents. I quickly pulled the stove away from the wall to prevent the cabinets from starting on fire and I pulled the plug to shut off electricity from the stove. The flames subsided shortly after pulling the plug. The kitchen and house smelled of burning wire insulation and plastic. After doing some research on the internet, I found out that many other people have had the same problem. I reported this to Maytag Customer Service and they wanted to send a repair technician to fix it. I told them I didnt want it fixed but wanted it out of my house. I told them I didnt trust the range since some people reported they had it fixed and the fire occurred again. I wouldnt be able to sleep or go out anywhere knowing that the kitchen range could erupt into flames at any time. The factory authorized repair technician, from A&E, did come to inspect the damage and to report back to Maytag on his findings. He admitted that he wouldnt even trust the range in his house. After paying $1300 for this range and only getting 6 yrs. of use, I feel that we deserve some restitution from Maytag on this badly designed and dangerous piece of equipment they have been selling. Do not buy the Maytag Gemini range. This is a bad and dangerous product.
Published: September 20, 2012
Charles of Trafford, PA
Source: consumeraffairs.com

Purchased an Admiral Washer on 07/19/2010 from Home Depot in May of 2011 wa
Purchased an Admiral Washer on 07/19/2010 from Home Depot in May of 2011 was washing clothes and washer flooded my wash room. Cold water would not turn off. Had to use shutoff valve on wall. Called for service through Maytags toll free number it took me 10 days to get through, then I was told that they did not have anyone in my area that could fix my washer that was still under warranty and there was nothing they could do. I called Home Depot and they said there was nothing they could do it was the manufactor problem.I Called several appliance repair places that advertise as maytag repair and they would not touch it!Called back in July of 2011 could not reach anyone at maytag service. My warranty expired 07/19/2011,yesterday 08/08/2011 I recieved a letter from Maytag wanting me to buy an extended warranty.I called an ask them why I should buy an extended warranty when they wouldnt even honor the original warranty they pulled up the records where I had called for service and told me I should have kept calling back that they take care of their customers etc. etc. but there was nothing they could do now because the washer was out of warranty.I called about a new water valve for this washer $56 for part $100 for labor including service call. Now I faced with a decision try to repair this piece of junk or scrap it a buy a new washer( not a Maytag or a Whirlpool) I am not rich I am elderly and live on a fixed income, it took me 6 months to pay off this washer at Home Depot!!!!!
Published: August 9, 2011
Rose of Alton, MO
Source: consumeraffairs.com

Our circuit board has went out twice. The stove is not designed well. The o
Our circuit board has went out twice. The stove is not designed well. The oven vent sends hot air over the plastic panel / circuit board. It melts... The first one was under warranty and the second, only three years later, was not. This is a very expensive part and Maytag will not even talk about giving me a discount.
Published: January 28, 2016
Dick of Marine, MN
Source: consumeraffairs.com

We bought a new Whirlpool dishwasher, and it was a nightmare. So after four
We bought a new Whirlpool dishwasher, and it was a nightmare. So after four years of that we tried their sister company Maytags dishwasher. I have to say that I think these two old American brands have been ruined. This Maytag dishwasher is always making my dishes smell like rotten fish or a dead animal. I have to dump bleach and or vinegar down in the bottom constantly to keep the stink down. And I have looked and there is no food laying in the grinder. Then we started to lose wash cycles, and the buttons (not real buttons but a cheapo control panel) started to malfunction after 2 years. Now, 3 years into it the plastic adjusters in the top rack are broken, control panel has gone totally haywire, and still smells terrible. I remember when American appliances were sturdy and reliable because they were designed by engineers. Now they must be designed by accountants and shareholders. Goodbye Maytag and Whirlpool.
Published: March 24, 2015
John of Beckley, WV
Source: consumeraffairs.com

Two months after purchasing our Maytag refrigerator, the light/cooling unit
Two months after purchasing our Maytag refrigerator, the light/cooling unit went out. After speaking with Maytag’s customer service and scheduling a repair company to come fix it, it took 3 separate trips over a span of 2 or 3 weeks to finally find the correct replacement piece to get it to work again. It is now 10 months since buying and we, once again, are having issues with the lights going out and randomly coming back on, the water/ice machine not dispensing, and we’re just waiting to see if the cooling unit isn’t out as well.I called Maytag as soon as we noticed the issue, and after waiting 15 minutes on hold, they scheduled a repair service to come check it out... in 5 days. Having spent $2300 on a refrigerator for our family, we were hoping for a reliable product. I would NOT RECOMMEND this refrigerator and will never buy anything, or let any friends or family members purchase anything, Maytag manufactures ever again. As if the faulty product itself weren’t bad enough, I have had the absolute worst customer service experience. Who would have thought it could be so difficult to look up a customer account, even after having it registered with Maytag after purchasing.
Published: February 15, 2018
Kara of Mccordsville, IN
Source: consumeraffairs.com

We purchased this Maytag about ten years ago. We had an old brown one that
We purchased this Maytag about ten years ago. We had an old brown one that had to be 25 yrs old and still going. This piece of junk has had two compressors; the ice machine hasnt worked in a year, and now it just went out again (third time weve lost hundreds in food)!!!! About the same time we bought a Woods freezer on the cheap, this freezer sits in the laundry room crap piled on it and around it and never have had a problem. Maytag = $2500.00 boat anchor.
Published: July 4, 2013
Scott of Kearns, UT
Source: consumeraffairs.com

I recently purchased a Maytag French door, bottom freezer. It was delivered
I recently purchased a Maytag French door, bottom freezer. It was delivered and set up by delivery men and when they pulled out the bottom freezer the bin and tray were missing. This refrig should have never been shipped (per Home Depot) and also delivery men. They called Maytag and ordered the missing part. 5 days later it arrives and is not the right bin. I purchased the 5 year warranty contract and after calling 3 numbers and getting shuffled around, they told me it should also have a slide out. They set up appt. for this Thurs. I wanted to file a claim for loss freezer meat and was told Miss, your 5 year warranty does not start until the 1 year manufacturer warranty is up. She also proceeded to tell me that no refund will be issued and they are NOT responsible when their product leaves their plant and gets to me. REALLY... The refrigerator was not properly inspected and still shipped. Not covered under warranty and fridge is 5 days old and have had issues from date of delivery. I will never make another purchase of a MAYTAG and their customer service could use more training and a course is representing their company in a much better way.
Published: February 25, 2015
Lisa of Mentor On The Lake, OH
Source: consumeraffairs.com

The washer is very aggressive - it will tangle the clothes and actually tea
The washer is very aggressive - it will tangle the clothes and actually tear them if they are thin. There is little control with the speed or water temperature or with the amount of water for a load of clothes.
Published: May 11, 2020
Sharon of Lima, OH
Source: consumeraffairs.com

Maytag ser5000 washing machine from hell. When called the customer-service
Maytag ser5000 washing machine from hell. When called the customer-service stated over the phone there is bearing problem. When the service-man show up, took one look (approx 50 seconds) at the washing machine (which only 4yrs old), stated he is not touching it and not worth to fix it - get this! Due to bearing! Charged me $200 as standard fee. To put salt on the wound, service-name stated: Ive should told the customer-service bearing problem which is very well known by Maytag! Therefore, save my $200. Note, I will NEVER buy Maytag appliances!!!
Published: March 24, 2018
A of Toronto, Other
Source: consumeraffairs.com

I purchased model number MF12067AEW in 10/07. Motherboard has been ordered
I purchased model number MF12067AEW in 10/07. Motherboard has been ordered to be replaced. I have been waiting 2 weeks for the board--all over the Xmas holidays without a refrigerator! We bought this model and paid $2,800 to have a counter-depth refrigerator. I will never by anything from Maytag again. We are holding our breath to see what the cost will be and if it will it break down again. We lost all the food in the top. Ice machine flap continued to pound open and shut all the time.
Published: December 29, 2011
Bob of Oviedo, FL
Source: consumeraffairs.com

Had the washer for less than 3 months just a week before the 90 warranty wa
Had the washer for less than 3 months just a week before the 90 warranty was up and it stopped spinning. Called service dept. What a joke for this company that keep yessing you. Took a week before someone came out. Said washer needed a new motherboard and they would only cover it once but there seems to be a ongoing issue with their motherboard. Had to wait over 2 1/2 weeks before they would have one in stock. The tech installed it however now when it spins seems she left the top loose.
Published: May 16, 2020
Dana of Brockton, MA
Source: consumeraffairs.com

Maytag Centennial 3.4 top-loader was purchased at Home Depot. It has never
Maytag Centennial 3.4 top-loader was purchased at Home Depot. It has never worked yet. On 4/28/12, the third weekend, I sat home for the servicemen to fix this junk machine. The first two times, the machine didn’t work ten minutes after they left and today they went to the wrong address. I have much more important things to do than to sit around and wait for someone to figure out what is wrong with this machine. It would have been cheaper for me to junk this brand new machine and buy a washer from a company that makes washers that work!
Published: April 28, 2012
John of Marlboro, NJ
Source: consumeraffairs.com

I have an HE Maytag Bravos X washer and it cleans very well. But compared t
I have an HE Maytag Bravos X washer and it cleans very well. But compared to my previous washer, with an agitator, I like the old one better and the clothes came out of the washer far less wrinkled. I would not buy another HE machine, given the choice.
Published: February 8, 2019
Sue of Oro Valley, AZ
Source: consumeraffairs.com

The Maytag Centennial is the worst washer ever. Not only doesnt get the clo
The Maytag Centennial is the worst washer ever. Not only doesnt get the clothes clean but it does not spin out properly either so your clothes have to be run through a 2nd time after washing. The water fill level is so low that the clothes are not covered in water at all, even midway through the wash.
Published: July 10, 2017
C of LW, FL
Source: consumeraffairs.com

Every 3 months, the freezer compartment needs to be dismantled to unclog th
Every 3 months, the freezer compartment needs to be dismantled to unclog the defrost drain hole. When this occurs, it dumps all the defrost all over the base of the freezer which then leaks water out of the freezer door all over the floor. Clearly a design flaw and Maytag will not acknowledge this but appliance repairman says these are notorious for this. A $1700 fridge shouldnt do this. Never will I buy a Maytag again, a complete POS.
Published: August 24, 2013
Anthony of Orange, MA
Source: consumeraffairs.com

I bought the Maytag Bravos XL 5.3 washer because it was advertised to conse
I bought the Maytag Bravos XL 5.3 washer because it was advertised to conserve water and it was a good brand, but it was a horrible mistake to buy this washer. The washer barely uses any water to clean properly and it hardly moves any of the clothing. The only thing that does move is the clothes at the bottom while the clothes on the top stays still. After using it for a day, I decided to return it back to Home Depot where I bought it, but they did not accept it and told me to call Maytag to return it. I called and the person who answered gave me different numbers to call. After going through ten different numbers, I finally received someone that could help me and they told me that I could not return the washer. They told me that the only way to return it was if there was a mechanical problem with the washer. It is extremely frustrating because I paid over $800 on this washer and now Im stuck with this garbage because I cant return it. I recommend everyone to not buy this washer otherwise youll get the same problems I am getting. I have to manually stop the washer and move the clothes by hand.
Published: August 8, 2015
ANA of Castroville, CA
Source: consumeraffairs.com

We bought a top-loading Maytag washing machine in January 2020, and are ver
We bought a top-loading Maytag washing machine in January 2020, and are very disappointed. Clothes do not come out clean. We called the Maytag call-center and were told that “high efficiency machines are different”. They use much less water to be green, but now I have to wash items several times, negating any energy conservation. This also takes more of my time. If we use the “deep water” option and power cycle, clothes are almost clean; however, it takes 1 hour and 45 minutes per cycle. My 18-year-old Whirlpool washed clothes beautifully in under 45 minutes. This brand-new Maytag is NOT an improvement. We use the correct HE detergent and have tried with warmer water, and all of the different cycles, but still do not get acceptable results. The Maytag washing machine is not effective at the one thing it is designed to do, clean clothes. Our specific model is MVWC565FW1, however the saleperson told us that all models are similar.
Published: March 18, 2020
Lucia of Victoria, BC
Source: consumeraffairs.com

I have had a Maytag Bravo Model MVWX500XW0. Bought less than 3 yrs ago for
I have had a Maytag Bravo Model MVWX500XW0. Bought less than 3 yrs ago for over $550. Four days ago, the drum would not turn during wash or spin. It would act like it was going to turn but then the door lock lid kept flashing. Today Maytag repairman came by and put in a new lock circuit. Instead of fixing the problem, it made it worse. The washer started making rapid clicking sounds and finally the lid lock stopped working altogether. The repairman could not get his computer to even do a diagnostic. Instead he calls his boss who says it must be the motherboard, a $300 part. My research indicates that Maytag almost always says replace motherboard and customers find that doesnt work either. Ive never had a washer last less than 10 years. Three years for a high-priced washer is mind boggling. Ive also never had a repairman make things worse by installing new part but that happened. I will never buy a Maytag product again, even if its owned by Whirlpool, which used to be a name you could count on.
Published: July 22, 2013
Bill of Holts Summit, MO
Source: consumeraffairs.com

I bought my Maytag Refrigerator about 7 years ago and the night mares have
I bought my Maytag Refrigerator about 7 years ago and the night mares have not stopped. The ice maker has broken down so many times, I forgot to count. The drip from the ice maker lands on the floor of the freezer and drips out to the floor. The cold part of refrigerator end up freezing the fruits and veggie and milk.
Published: October 9, 2011
Julie of West Jordan, UT
Source: consumeraffairs.com

I bought the Bravos glass top washer. It was always loud. I have a friend w
I bought the Bravos glass top washer. It was always loud. I have a friend who had a cheaper model and his was loud too. My washer barely lasted two years before tearing up. It cost $85 to tell me it would be over $500 to fix it. I paid over $600 so it wasn’t worth fixing. Lid lock went out and gear went bad.
Published: February 11, 2019
Kimberly of Huntsville, AL
Source: consumeraffairs.com

Does a good job of cleaning but takes much longer to complete. Pretty much
Does a good job of cleaning but takes much longer to complete. Pretty much standard features. Has rinse only cycle, air dry only cycle, and cycle for pots and pans. Top rack had special holders for long stemmed glasses which I dont need. Standard size. Same size as my Kitchen Aid. White, front load, no special appearance. It takes much longer than my old dishwasher. Also the soap dispenser broke after 2 months and had to be replaced. It requires that two buttons have to be pushed to start. My old one only required one. It does a good job of cleaning.
Published: February 24, 2016
George of Winnetka, California
Source: consumeraffairs.com

Bought a Maytag Bravo washer, suppose to be the best of its kind from Home
Bought a Maytag Bravo washer, suppose to be the best of its kind from Home Depot. Should of known I was in trouble when it took them over four months to deliver it. It lasted two years before the bearing went on the machine. Whirlpool/Maytag was of no help. Ironically, the machine Im using today is my old Maytag I bought 17 years ago. The repair cost for the new machine was about 50% of the cost of the machine purchase.
Published: May 12, 2015
gregory of Middletown, NJ
Source: consumeraffairs.com

I bought a brand new Maytag washer and dryer at Home Depot and did not use
I bought a brand new Maytag washer and dryer at Home Depot and did not use until a week later when I found out that the washer did not spin out the water and the machine turned off automatically when cycle was not finished. As a result my load was soaking wet. I called Maytag customer service and they sent the technician. I was standing next to the technician to see what was wrong with the washer. After checking several things and seeing the unresponsive of the washer the technician told me the control unit failed and the clutch also failed. He had to order the parts and it will take at least a week for him to come back and fix it.I called Maytag customer services and complained about the brand new washer and ask them to replace it with a new one as I dont know if the problems returns and it doesnt have just one failing part. Both the controlling unit and the clutch were failed. Also i bought a brand new products I expect it to work. I dont want to pay for brand new washer and I could not use it plus it took so much of my time going back and forth between Home Depot and Maytag. It was so stressful and I had tons of laundry that need to be done. I also had to take half a day off to call the Maytag customer services and Home Depot.During my first call with Maytag customer services I asked them to call my local Home Depot so Home Depot will allow me to exchange for another Maytag washer. They had refused at first but when I told them all the reasons above they agreed to call Home Depot and allow the replacement. They asked to hang on the phone while they were calling Home Depot and finally confirmed with me that I could go there and do the replacement.Surprisingly when I came to Home Depot they said they did not get any notes or call from Maytag regarding my PO# and the replacement. I had to wait for 1hr and 15 minutes for the Home Depot to be able to connect to Maytag customer services and we had to wait for their supervisor to approve the replacement. I was so disappointed later to hear Maytag supervisor telling Home Depot that I had to wait for the repair and they did not approve the replacement. Its really a waste of time and money to buy Maytag products and they dont honor what they said to customers. Once you pay them they take your money and dont really care whether their product is worth the money consumers spend on them. In general its a rip-off!!! Stay away from Maytag products if you dont want to waste your time and money!!
Published: February 26, 2019
Tram of Milpitas, CA
Source: consumeraffairs.com

I purchased my machine on June 2, 2021 and it was delivered and installed o
I purchased my machine on June 2, 2021 and it was delivered and installed on June 4. I have successfully done two loads of laundry. On June 9, I attempted washing two small bath mats and 2 dish towels. When I returned to the laundry room to place the load in my dryer, I found the the items in soapy water. I tried many times to reset the load with no success. On June 10th I called Maytag’s customer service and spoke with an associate who walked me through a couple of common quick fixes. These also were unsuccessful. She referred me to warranty service. I will not be able to have my machine repaired until June 23rd! Obviously, if their repair department is so overwhelmed, the products they sell are a piece of junk. I am furious with both the product and the service I have received.
Published: June 10, 2021
Ruth of Helotes, TX
Source: consumeraffairs.com

The worst washer I have ever purchased. Clothes DO NOT come out clean, smel
The worst washer I have ever purchased. Clothes DO NOT come out clean, smell musty after washing. Have even decreased the amount of clothing per wash. Cant use bulk load function: throws LF Code - Bad water valve. I will NEVER buy or suggest anyone buy this piece of JUNK! Then to top it off you have to constantly chase the machine around due to wash load becoming unbalanced. Now today have to contend with a burnt smell...
Published: September 21, 2015
Dawn of St. Martinville, LA
Source: consumeraffairs.com

Every appliance in my kitchen is Maytag. I went with Maytag because its mad
Every appliance in my kitchen is Maytag. I went with Maytag because its made in America and now Im annoyed. The microwave died after about 5 years and since I had a spare, I have yet to repair it. I am just now removing the panel to see whats going on in the inside so I can replace whatever broken part is broken. The double oven I have Ive had to repair twice. Once I had to replace a capacitor on the board because it blew. It cost me zero to replace it as I have an old home theater system I part out. The next item was the control pad itself which I tried to repair but had to replace for $200. The dishwasher died after 6 years of use and after replacing the control pad (couldnt be repaired), it still didnt work. And I got a replacement from my wifes dad who was moving and had to get rid of his. Ultimate timing. I purchased a Maytag refrigerator instead of a Samsung like an idiot (which I suppose I am at this point). The fridge leaks water because the drain plug is jammed and it will take a lot of work to get back there to unjam it. I think Maytag wants to sell you expensive parts that are doomed to break after a couple years of normal use. They want to send repair guys out to your house to charge you to fix their junk. I cant wait to move and buy all Samsung products and do away with this Maytag relationship once and for all.
Published: November 3, 2013
Robert of Alpharetta, GA
Source: consumeraffairs.com

Purchased our dishwasher 11 months ago from Lowes. Dishwasher has a 10 year
Purchased our dishwasher 11 months ago from Lowes. Dishwasher has a 10 year warranty on racks and 2 other items. We are 2 adults in the household. Dishwasher is maybe used 4 times a week. Very light use! Circulation pump is bad which also took out the dishwasher solenoid. Im not going to fix because it if only lasts a year again that is a very expensive repair. Very disappointed in this made in the USA product. That was the reason I purchased it. Made in the USA. Come on Maytag. You can do better than this!
Published: September 5, 2018
Deetta of Quinn, SD
Source: consumeraffairs.com

I love my dishwasher. The only hold back is similar to what I hear about al
I love my dishwasher. The only hold back is similar to what I hear about all others and that is that it takes a long time. I love that is it quiet, has lots of room and is easy to use.
Published: January 22, 2018
Dj of Olathe, KS
Source: consumeraffairs.com

I purchased a Maytag Bravo Washer and Dryer about 2 years ago; dissatisfied
I purchased a Maytag Bravo Washer and Dryer about 2 years ago; dissatisfied with the products. Washer continues to smell. I clean it all the time with the Affresh tablets. Usually, I have to use 2 bags just to get it not to smell for at least 2 weeks. Now, the glass front dryer is rusting out around the window.
Published: June 10, 2012
Julie of Kingwood, TX
Source: consumeraffairs.com

I am online now because we have the same problem. Our refrigerator is less
I am online now because we have the same problem. Our refrigerator is less than 2 years old. Watched a video on YouTube how to fix problem and repairman said engineers who created design must have been on drugs. I think hes right. Very common problem. Have to call repairman!!
Published: August 27, 2013
Sandra of Rhinelander, WI
Source: consumeraffairs.com

At 14 months old Main computer box failed, caused the machine to shut down
At 14 months old Main computer box failed, caused the machine to shut down on unbalanced load ($400). At 28 months old Main computer box failed, caused the machine to shut down on unbalanced load. In addition when the service guy was underneath the machine to change the module he noticed the stator housing to the motor was falling off. He said he never saw anything like it. After reading about all the problems people have with these machines I have talked friends and relatives out of making the same mistake of buying an old and trusted brand like Maytag. .
Published: November 23, 2013
Paul of Union, NJ
Source: consumeraffairs.com

We bought the Maytag 2000 series washer and dryer stackable set in 2012 fro
We bought the Maytag 2000 series washer and dryer stackable set in 2012 from Home Depot. My husband was smart enough to buy an extended warranty and year after year we renewed it. Guess what?? Year after year the dang washer broke. This machine was a nightmare! Now that the drum spider is broken they will not honor our warranty but want to give us $300 and guess what? I cant find a replacement for my good working dryer. We bought this set because we live in tiny space and needed them stacked. Maytag really put us in a corner and we have no money to replace both appliances. Horrible customer service. Horrible machines. Just a horrible situation. We dont know what to do.
Published: June 27, 2018
Elizabeth of Montclair, CA
Source: consumeraffairs.com

I love the way it can really handle large loads. The dryer is the best thou
I love the way it can really handle large loads. The dryer is the best though. It actually dries your load without you having to turn it on more. There are many different choices that handle drying. So, no more to the bone drying.
Published: February 8, 2017
Jacquelyn of Leesburg, VA
Source: consumeraffairs.com

Purchased in 2013, they have replaced the control panel twice in 2014 and A
Purchased in 2013, they have replaced the control panel twice in 2014 and AGAIN 2015, now WAITING for the replacement control panel AGAIN. Maytag claims there are no recalls on this dishwasher model number. But after reading all these reviews why is there not a recall. Maytag is of no help when you call. They claim as long as they keep replacing the control panel it still can be repaired. This can be extremely costly WHEN THE CONTROL CONSOLE PANEL keeps breaking. Obviously there is a major problem with this part and why is Maytag not recognizing this issue.
Published: September 22, 2015
Kelly of Toledo, OH
Source: consumeraffairs.com

I have a Maytag MEDC200XW3 model. Good price reliable and rugged. It washes
I have a Maytag MEDC200XW3 model. Good price reliable and rugged. It washes all the way from my delicates to my husbands heavy fire protective clothing with no problems. Holds lots of clothes with no issues either!
Published: May 12, 2020
Stacie of Urania, LA
Source: consumeraffairs.com

OK, LAWYERS -- Where are you?!! You have a lot of very unhappy people who f
OK, LAWYERS -- Where are you?!! You have a lot of very unhappy people who feel they have been justifiably TAKEN! Whirlpool needs to replace these refrigerators with another brand! We bought same bottom freezer Maytag refrigerator in 2010. Luckily, which we dont usually do, we purchased a five year warranty plan. Within six months we noticed the rubber seal on our refrigerator on the french door part was turning yellow and then getting darker. We feared something was burning the rubber. A Maytag repairman looked at it, called Whirlpool, told them that there werent enough parts to fix this refrigerator. Whirlpool asked him what they should do and he told him it should be taken out on the front lawn and burned (yeah for that repairman)!! Whirlpool agreed to replace the refrigerator with one, very similar but a new model #. Thank heavens, after our insistence, the warranty was extended to the new one. Now after about three years, we are having the same problems that all of you are having with the next one.. Our Home Owners insurance adjuster just gave us a settlement to have all the ceramic tiles removed, which are cracked in almost two dozen places, and whole floor replaced (minus our $1,000 deductible). The floor was put in new three years ago. The refrigerator repairman is next to come out. From what I have just read about all the complaints on this refrigerator, NOTHING is going to fix this problem short of replacing it at our expense. My advise to everyone --- FIGHT THIS. Write to Whirlpool (not Maytag -- Whirlpool owns it), and blast them over and over with letters and complaints and threats of lawsuits. Why should we be taken for that amount of money while Whirlpool does nothing but keep it. A class action suit is badly needed. Big corporations should not be able to take people over like this and get away with it. If it takes a lawyer willing to take on a class action suit, this is it! In the meantime, bombard Whirlpool with letters and dont stop! It takes persistence, but in the end -- most of the time, we will prevail. Big companies hope we will give up and go away. They count on it. Dont let them win!!! I have had a Maytag washer and dryer for twenty years with no problems. Problem is that Maytag doesnt exist anymore -- who is making this....?
Published: February 11, 2015
Kathy of Anderson, SC
Source: consumeraffairs.com

We bought a Maytag appliance package when we built our house in 2015. So fa
We bought a Maytag appliance package when we built our house in 2015. So far the exchange Fan burned out in the fridge. The element burned out on the range. The wheels broke off inside the dishwasher on the racks inside and the outside of the white dishwasher is rusting worse than 1959 Edsel. 3.5 years old. Broken and rusty. I called and emailed Maytag customer service and all they say is it’s out of warranty and they’re sorry. Things break I get it but if they said on the box when I purchased it that it would rust in 3.5 years I would have looked at and purchased another brand. Beware of the cheaply made poor customer service of the new Maytag.
Published: August 23, 2019
D of Big Lake, MN
Source: consumeraffairs.com

I purchased my new refrigerator in 2005. Within 3 months, the bottom freeze
I purchased my new refrigerator in 2005. Within 3 months, the bottom freezer went out. I had purchased warranty and it was fixed. Again, the fan went out 1 year later with the same exact problem. Now, it went out again 2 years later with the same exact problem. I called Maytag and they do not care. They are rude and simply will not fix this refrigerator. The warranty is gone and again, I have to pay for this constant problem. Why doesnt Maytag own up and service this problem. Didnt we pay for this? It wasnt given to us free. Someone needs to step up and gets it resolved for consumers. If legal action needs to bring this to their ignorance, so be it. We all have spent a great deal of money on a refrigerator and all they do is say, is “Too bad. How can any company continue to be in business and operate this way?
Published: February 25, 2012
Susan of Phoenix, AZ
Source: consumeraffairs.com

We purchased an entire suite of Maytag kitchen appliances in September 2014
We purchased an entire suite of Maytag kitchen appliances in September 2014 at a cost of $4300. Have had problems with every single item. The MMV5219DH microwave was the first issue. After a year it began to give us erroneous display messages when we tried to use it. We would input the number of minutes we wanted the food to cook, and wed get a message saying CHK TIME/OPEN DOOR. Repeated door closings, resets of the time, etc. did nothing. Sometimes if we hit cancel it would work - other times not. Wed push every button on the keyboard and eventually wed get it to work - perhaps 10 minutes later. When I called the appliance store (Vics Appliances in Saco Maine) I was told to unplug it for an hour. Okay, that corrected the issue - for a few days. When the problem continued, sometimes unplugging it had no effect - other times it did. Eventually we figured out if we didnt reset the clock time it would work most of the time (not 100%). The Maytag refrigerator began to malfunction at the same time (not keeping temp, and the ice in the icemaker melting and refreezing in a big lump that blocked the door water/ice dispenser) so we called Vics again and set up a service call. Serviceman reset the microwave to factory specs and we will see what happens. He also reset the fridge to different temps, and 2 days after his visit it has again melted the ice in the icemaker and formed a blob at the bottom. DO NOT BUY MAYTAG!!!
Published: March 18, 2016
Janice of Kennebunk, ME
Source: consumeraffairs.com

This is undoubtedly the worst washer I have ever owned or used! I have neve
This is undoubtedly the worst washer I have ever owned or used! I have never before felt compelled to write a review on a product, but I wanted to make other buyers aware. There is not enough water to clean the clothes - the water level doesnt even cover the top of the clothes, so the top of the clothes are dry as they are agitating! After drying (dryer doesnt dry either) the clothes do not smell fresh or clean. Ive put up with it for 3 years and am disgusted every time I use it. Im just about ready to buy another set.
Published: September 7, 2015
Judy of Middleboro, MA
Source: consumeraffairs.com

We purchased our Maytag dryer at Home Depot a couple of months ago. We just
We purchased our Maytag dryer at Home Depot a couple of months ago. We just called Home Depot for the second time because the dryer handle broke off while opening the front load door. We called Maytag and they tell us to call Home Depot and the only thing they are willing to do again is fix the door handle which will probably break off again while Im in the middle of laundry and cant retrieve clothes from the dryer because there isnt a handle to open it.Im convinced the dryer has a defective handle, and the dryer should be replaced considering what we paid for it. But Maytag or Home Depot doesnt want to do that. I will never buy Maytag products again and thinking of buying products at small appliance stores who stand behind their products, instead of Home Depot who could easily turn our dryer over to the insurance company as defective for the loss.
Published: May 28, 2013
Mary of Halethorpe , MD
Source: consumeraffairs.com

I have the same problem noted by the other posts. Water leaking on hardwood
I have the same problem noted by the other posts. Water leaking on hardwood floor from the bottom of the freezer. Refrig is out of warranty. Also, the deli drawer is also broken. This is a $2000 refrigerator and the quality is terrible. Please contact me for class action suit inclusion.
Published: September 16, 2014
David of Sinking Spring, PA
Source: consumeraffairs.com

I hate my new Maytag washer and wish I had never purchased it. Theres no wa
I hate my new Maytag washer and wish I had never purchased it. Theres no way to control the water level in it, and on sensor mode, the clothes are barely wet and rubbing against each other creating wear. Things come out with soap stains and twisted up so tight that I dont believe water got close enough to the dirt to carry it away. Dont waste your money.
Published: October 30, 2020
Mary of Easton, PA
Source: consumeraffairs.com

We purchased our Maytag Bravos XL last month and within two weeks, we were
We purchased our Maytag Bravos XL last month and within two weeks, we were noticing a BAD odor every time we used the machine. In fact, I just walked back into our house from outside and the entire house smells like old dirty dishwater and the smell is coming from the laundry room! This is a very expensive washing machine and we bought it because we thought that a Maytag would be better than the Whirlpool that just died after many years of repairs and aggravation. After reading these reviews, I wish I had bought a Speed Queen.
Published: June 7, 2014
Marla of Keithville, LA
Source: consumeraffairs.com

Purchase a top loader washer machine in Nov 2014, it is now Jan 2015. It is
Purchase a top loader washer machine in Nov 2014, it is now Jan 2015. It is not completing drain cycle, leaving wet cloth. I am Not happy with the service. I had the tech people come out 3 time and saying to call customer service, and they keep sending out people. They do not want to give me back my money. Unhappy, waste of money, will not get another Maytag appliance again.
Published: January 28, 2015
Wendy of Scarborough , ON
Source: consumeraffairs.com

We purchased a Maytag Top Load 5.4 cu ft efficiency washing machine. May 20
We purchased a Maytag Top Load 5.4 cu ft efficiency washing machine. May 2019. It was making a funny noise already mid October and we had 8 parts replaced. After that it completely stopped working. We have been without a working washing machine for 2 months now. The technician has been to our house 4 times. When he came on Dec 31st to replace the mother board, that didnt solve the problem. He says the washing machine can not be repaired. We have been fighting with Maytag Canada and Lowes since the beginning of December. Neither company cares. We will never own another Maytag product. The company are crooks.
Published: January 3, 2020
Terrill of Stony Plain, AB
Source: consumeraffairs.com

Our Maytag oven (not sure model) in the first year started doing crazy thin
Our Maytag oven (not sure model) in the first year started doing crazy things with the oven computer. The oven would shut off and come back on and the display would be garbled. Also when my girlfriend tried to pull the turkey out, the rack fell off the left side and dumped all the juices into the oven. She almost got burned and there was a lot of smoke. The freakin rack should never fall off! Also our dishwasher is on its second control board. I lived by Mr. Maytag and his airplanes/helicopters at Crest airpark in Covington, WA. I wish I still did. Id like to ask him what he thinks of his crappy products. You get nothing for your money anymore. Im not sure but Ill bet both of my problems with these products have something to do with saving a buck by making this crap in Mexico or some other *** hole. Im just glad Maytag doesnt make airplanes or medical equipment.
Published: January 9, 2012
Pat of Las Vegas, NV
Source: consumeraffairs.com

Im an 78 year old man, married in 1962. In all the years and two kids we ha
Im an 78 year old man, married in 1962. In all the years and two kids we have had just three Maytag washers. To me the gold standard of quality washers. When the motor went out in our 15 year old Washing machine I considered replacing the motor, which is well within my capability. I am a journeyman industrial machine repairman formerly with Ford Motor car company before retirement.Instead, my wife and I bought a Maytag top loader high efficiency washer from Best Buy. I was skeptical when I examined the new machine with paddles instead of the agitator. Trusting that Maytag had engineered a water saving washer using paddles, I made the very poor decision to buy it. I regret not replacing the motor in my old machine. Boy was I wrong. Given the chance I would trade my new machine for the old in a heartbeat...The old machine washed everything we could throw at it. The new machine wont wash anything to my satisfaction. The bedding deep fill cycle is the only one capable of a passable job. Even then I would like a soak cycle which, in my opinion, would vastly improve results. In all I would characterize this as a total engineering failure. Why Maytag would allow this POS to be sold, where the reputation of Maytag is totally destroyed, is beyond my comprehension.
Published: July 1, 2018
Ronald of Tempe, AZ
Source: consumeraffairs.com

Have had this problem since week 2 of ownership. Even on the lowest setting
Have had this problem since week 2 of ownership. Even on the lowest setting, food in the fridge section is freezing and Im having to throw out fresh produce weekly. Called Whirlpool service since under warranty. The very nice service man replaced the thermostat. Only a little bit better as the temps do not range quite as extreme - only 25-46 now! I am now waiting once more for a service appointment, at least 10 days. Plus in Massachusetts they will only give you a 8-5 service window. They give a robocall the night before and you are given a 8-12 or a 1-4 time for your appointment. I also have had trouble with the meat drawer falling out of the track because the upper shelf bows with the weight of a normal amount of stuff. Now the bracket has cracked and the meat drawer no longer stays on the track when it pulled out partially (such as when you need to reach in and get something). Same thing happens with the lower drawer on the right side although the bracket hasnt cracked.
Published: October 27, 2014
Maureen of Arlington, MA
Source: consumeraffairs.com

I dont know anything about the Maytag washers and dryers but have a Maytag
I dont know anything about the Maytag washers and dryers but have a Maytag washer and dryer. And I just recently bought a house that the owner is leaving both the washer/dryer, and both are Neptunes. I have an older set of Maytag washer/dryer and they are about 20 yrs old. They are both top load and I had one repair where a water line had a small leak and the service man came and fixed it and havent had any problems since. So I came on Maytags site to see how good these are, but from what I read, I think I will give the set of Neptunes away and just keep my old set as I am told them will last a good 35 or more years. They are heavy duty and large capacity. Thank you for letting me comment on your washers and dryers.
Published: April 12, 2015
Karen of Lowell, IN
Source: consumeraffairs.com

I bought a Maytag dishwasher MDB7749AWM1 in May of 2011. Yesterday, the on
I bought a Maytag dishwasher MDB7749AWM1 in May of 2011. Yesterday, the on button would not work, so I called a serviceman out from Maytag. He said the whole panel needs to be replaced, parts and service will cost me $240.00. What a shame. 2 months out of warranty. I had two previous Maytag dishwashers, lasted for years with no problem. The newer models are junk, do not buy them! I can see by the other complaints that they had the same problem. They do not stand behind their product. I wonder how long the new panel will last? Im done with Maytag products!
Published: July 18, 2012
John of Knoxville, TN
Source: consumeraffairs.com

Bought a Maytag 4000 series washer and dryer combo for about 2100 dollars i
Bought a Maytag 4000 series washer and dryer combo for about 2100 dollars in October 2011. Had a professional look at it today since the clothes stayed wet after the spin cycle. Told us it would cost 1000 dollars to repair the washing machine. So a total write-off in barely four years. I am very disappointed.
Published: October 17, 2015
Claudius of Cochrane, AB
Source: consumeraffairs.com

I have a 2 year old Maytag Dishwasher (barely used - it is a weekend house)
I have a 2 year old Maytag Dishwasher (barely used - it is a weekend house) MDB7749sbm1 and the control panel went out about 2 months ago – I followed another person’s advise of hitting normal and heated dry buttons 3x quickly and that seems to wash the dishes – not sure what cycle it is on because all the lights go on including 2 hr delay. I called Maytag and they kept me on the phone and hold with multiple agents for 34 mins and finally agreed to send someone at no cost to see if the problem can be fixed with no cost to me. I will keep you updated.
Published: October 16, 2015
phil of New Preston, CT
Source: consumeraffairs.com

I bought the washer/dryer a few years ago. I did not realize how they do no
I bought the washer/dryer a few years ago. I did not realize how they do not own up to their reputation. Rather expensive. My clothes are always twisted together when finished washing. Parts of them feel dry. My dryer seems to be ok. Comforters are a pain as the load always gets unbalanced. Lately it wont finish a load. I get LD all the time. Have to unplug the washer and wait for it to cut off before cutting it back on. Then I cannot just rinse or spin. It fills back up with water and I get the same LD again. If I had seen all these reviews before I bought this set I WOULD NOT have bought them in the first place.
Published: May 5, 2015
Machelle of Oxford, MS
Source: consumeraffairs.com

Do not buy one. Maytag is unresponsive to repairs or parts that are needed.
Do not buy one. Maytag is unresponsive to repairs or parts that are needed. They are not even manufacturing the part that breaks. If you are lucky, you will find out there is someone who will fix the defective computer board... But Maytag will not tell you. We were without fridge for 4 months... They did not care.
Published: May 15, 2014
Rose Marie of Cumming, GA
Source: consumeraffairs.com

Maytag bottom freezer, 4 years old, ice forms on bottom of freezer. Water m
Maytag bottom freezer, 4 years old, ice forms on bottom of freezer. Water melts all over floor every few days. Please add my name to class action suit if/when one comes.
Published: October 16, 2014
joan of East Bridgewater,, MA
Source: consumeraffairs.com

So for the past year our 1 yr old freezer has been leaking and holding a sh
So for the past year our 1 yr old freezer has been leaking and holding a sheet of ice at the bottom. Ive been wondering why my electric bill has skyrocketed the past two months and we just realized that the freezer wont even stay closed anymore. Maytag has become a VERY POOR product. Our less than two year old $450 Maytag Drier just busted as well. After paying repairman after repairman and replacing different parts, we had to get rid of it. I am very dissatisfied with Maytag and will never purchase a product with their name attached. Please keep us posted if there is a class action lawsuit. This is unfair to make a product that fails immediately for the price that is paid!
Published: December 22, 2014
Kristin of Neptune, NJ
Source: consumeraffairs.com

We purchased all new appliances 3 years ago including a Maytag dishwasher.
We purchased all new appliances 3 years ago including a Maytag dishwasher. Same problem as a lot of others. We had the control board fail three times in just four months. Now today the repairman came and while he was here contacted other Sears technicians and Whirlpool technicians. They came up with the idea to replace the detergent dispenser which they said is causing the main control board to fail. However, while the tech was on the line with Sears and Whirlpool they done troubleshooting on the detergent dispenser and found that it was all within specifications. In fact, that was not a problem because it worked as it should. But in their wisdom they decided to replace the detergent dispenser. We now have to wait another ten days for the part to arrive and reschedule another appointment to have the detergent dispenser that works replaced. The serviceman that was at our house said that they are making him replace a part that is working and that this does not need to be done but he has to take instructions from Sears technicians. Our service person said that he doesnt anticipate that replacing the detergent dispenser will make the dishwasher work but he said if it does it will only last a few weeks as before and then fail once again. We have the dishwasher on extended warranty and there are about 22 months. I suspect that this one will be going to court to get resolved. Never Maytag again or Whirlpool.
Published: July 22, 2016
Jim of Torbay, NL
Source: consumeraffairs.com

My wife was in the kitchen and started yelling for me to get in there fast.
My wife was in the kitchen and started yelling for me to get in there fast. I could smell smoke and then could see the smoke in the kitchen and sparks coming out of the front top right side of the dishwasher. I shut off the power to the dishwasher at the breaker panel. I then removed the contents and then the dishwasher itself. I threw it outside and then the next day I took apart the door and found that the control board was melted and fried. The model # is MDBH949PAM1. We are trying to locate the receipt for date of purchase. Pictures are attached. This is not safe and my wife is very upset as our 4 year old daughter had been leaning on the door not just 15 or so seconds before this happened.
Published: January 5, 2016
Ray of North Potomac, MD
Source: consumeraffairs.com

All my kitchen appliances are from Maytag, however I would highly recommend
All my kitchen appliances are from Maytag, however I would highly recommend buying the extended warranty for any appliance you buy. Maytag is not helpful to customers when it comes to repairs. They will recommend you their authorized companies which here in Colorado Springs are the one with the worse review and already knowing the the repair will cost more than the cost of a new one. You will have to be available 5 hours of your day and spend $110 for a guy to come to your house and tell you that the repair will cost more than a new one. Oh and if your microwave is a 2.0 CU like mine you will have to pay $300 plus in double labor because your microwave will require two people to take it down from the kitchen cabinet.
Published: January 31, 2020
ronaldo of Watertown, NY
Source: consumeraffairs.com

I purchased the most expensive stackable set available. After 3 years the M
I purchased the most expensive stackable set available. After 3 years the Maytag Front Load Washer is dead. Wont turn on or receive electricity. It stopped in the middle of a cycle so I have an entire load locked inside. A repair person came out and confirmed $600-$1,400 to replace computer electronics. Right on the front of the machine, there is a shiny tag displaying 10-year Warranty. I live chatted with Maytag. Only the drum and some other ridiculous part is covered. She told me to call the 800 number to speak with a customer rep. After trying 2 times and being put on hold for over a half hour, I hung up. I WILL NEVER BUY A MAYTAG AGAIN!
Published: February 23, 2018
Debra of Oak Ridge, NJ
Source: consumeraffairs.com

I have had KitchenAid and Whirlpool my whole life - lots of them - NEVER EV
I have had KitchenAid and Whirlpool my whole life - lots of them - NEVER EVER have I had so much trouble with a washer. This front loader is the worst possible machine. My former Whirlpool was a front loader too - Never a problem. I purchased this Maytag set simply to have a matched set because our Whirlpool dryer died. This washer has to be babysat. The washer holds water and it gets musty - never ever before have I had this problem. Maytag says it is designed this way and I have to continue to buy AFFRESH (which is also very expensive). I have to use this two to three times a week and the pkg says once every 6 months - DONT DONT BUY MAYTAG. LOUSY.
Published: May 3, 2017
Susan of Greenville, SC
Source: consumeraffairs.com

French door refrigerator w/ freezer in bottom 2 years old. Purchased this m
French door refrigerator w/ freezer in bottom 2 years old. Purchased this model MFI2665XEM7 December 2012. June 2014 had repairs to freezer. Freezer froze up and bulb stopped working. Maytag covered repairs. September 2014 the ice maker stopped working and having it replaced as we speak. Total cost today for ice maker replacement $216.18. Am I POd, hell yes!!!!!!!!!!!!
Published: September 29, 2014
sharon of Millbrook, AL
Source: consumeraffairs.com

Gave up a very good old washing machine to update to a newer one and so we
Gave up a very good old washing machine to update to a newer one and so we got the Maytag bravos 300. I thought Maytag was a very dependable name and product. The warranty went out. 2 weeks later, the water pump went out. I had to pay to have it replaced. Then after that it started making noise that got louder and louder and now it sounds like a thrashing machine. And now it has started leaking water out of the bottom. So its going in the scrap pile. What a loss of money - the worst investment I have made. For what I paid for this machine, it should have lasted for many years to come. The washer I had before this Maytag I had for 16 years - no problems at and it still worked great when I gave it away. Maytag use to be a brand you could count on. Great craftsmanship has been taken away and monetary gain has taken over. I hope no one else has to go through this nightmare that I have. Maytag they should have to give peoples money back that we all worked hard for. Going with a LG now, hope its a good machine.
Published: December 22, 2014
stan of Rocky Top, TN
Source: consumeraffairs.com

Very easy to use- just dial the button to the load of your choice! The only
Very easy to use- just dial the button to the load of your choice! The only problem I have is it becomes unbalanced sometimes on a heavy load. :( And it is also energy efficient and lets you know when it needs cleaning.
Published: May 17, 2020
CINDY of Fairfield, CA
Source: consumeraffairs.com

Last August I bought the Maytag Bravos XL. I have had 3 repairmen try to fi
Last August I bought the Maytag Bravos XL. I have had 3 repairmen try to fix my problems with it and they cannot. The problem is, they cant fix an appliance that isnt designed correctly! Without water, one cannot wash. Dont be mislead that the huge area inside can be used for large objects like sheets and comforters. This machine is MUCH harder on my sheets and comforters than my old machine with a center agitator. I have shredded rugs, holes in sheets, black lines on clothes and a chlorine dispenser that puts spots on everything. The detergent dispenser hardware is rusted as well. Folks if this machine was an automobile, IT WOULD BE RECALLED!
Published: February 3, 2016
Jennifer of Tallahassee, FL
Source: consumeraffairs.com

We have a purchased a Maytag two door refrigerator a few years ago despite
We have a purchased a Maytag two door refrigerator a few years ago despite my wifes repeated request not to buy any Maytag product. We had a bad experience with another Maytag product in the past. Now like many others we are experiencing the horrible nightmare of getting a water leakage from time to time that floods our tiled floor and it is getting worse and causing damage to floor and other kitchen cabinets that are anchored to the floor. We had a certified technician who suggested us to thaw the freeze and then reconnect it back. We did what we were told but that did not fix the problem. My wife found out that there had been 913 complaints from consumers on Maytag refrigerators. Why Consumer Affairs is doing nothing about it and why there is not a recall of Maytag refrigerators. We will never buy another Maytag product nor will we recommend others to buy. Enough is enough being discontent.
Published: December 18, 2016
Selim of Katy, TX
Source: consumeraffairs.com

I have a top loader Maytag washing machine, Model MVWB835DW4, bought in 11/
I have a top loader Maytag washing machine, Model MVWB835DW4, bought in 11/2019. Five months of light use, the lid cracked. Received a replacement and four months later the lid once again cracked in the exact same spot. Requested replacement parts under warranty and I was told that a service tech must install the lid. Due to health and safety concerns related to Covid, we are not take any chances letting people into our home. My wife and I are 70 years old and are at high risk. Maytags response was they would not send parts under warranty to me and a service tech must install the parts. If I dont let them in by 11/2/2020 (the end of the warranty period) then I would have to pay for the parts. Maytag has the very worse customer service in the industry.
Published: October 16, 2020
Thomas of Bedford, NH
Source: consumeraffairs.com

I also purchased a Maytag refrigerator model #MBR1953YES3 at Home Depot les
I also purchased a Maytag refrigerator model #MBR1953YES3 at Home Depot less than 2 yrs. ago. A year had not passed and I noticed the freezer starting to freeze up. Water started to leak from the bottom freezer. My husband had to break chunks of ice that clogged the drain but still, it continues to freeze. We hired a certified technician to clean the drain but a few days later, a puddle of water appeared all over our kitchen. Now we have a towel to stop the water from coming under the refrigerator. I thought when I was buying a Maytag, I was buying the best. I now know that, it was the biggest mistake. I will think twice before ever considering buying a Maytag again.
Published: December 11, 2014
Sylvia of Brownsville, TX
Source: consumeraffairs.com

Our washer/dryer combination (2005 Maytag Neptune MLE2000AZW) has given us
Our washer/dryer combination (2005 Maytag Neptune MLE2000AZW) has given us nothing but problems. The main problem is the stink from the washer. The unit is no longer usable and we are searching for a top loading unit to fit in the space. I am so angry - how did this piece of junk ever pass Maytags quality control?
Published: September 10, 2012
Jillian of Gibsons, BC
Source: consumeraffairs.com

I purchased this washer approx. 2 years ago. It will not spin. Called 3 rep
I purchased this washer approx. 2 years ago. It will not spin. Called 3 repair men, only one would look at it. The cost to repair is more buying a new one. I am buying another washer and it will not be a Maytag. Seems from other post live on this washer is 2 years. My son has one just like it, told him of the problems. He is thinking of selling and getting another one before his quits. There are 5 in his family.
Published: February 2, 2015
Margaret of Chillicothe, OH
Source: consumeraffairs.com

I totally understand the technology age. We need to move forward as a count
I totally understand the technology age. We need to move forward as a country and keep up with modern technology. But somebody please tell me why this means companies have the right to not stand by their products? Why do consumers have to pay the price for bad products and companies leaving us high & dry? My husband & I were excited to redo our kitchen. We bought all new appliances in November 2011 - all Maytag. In December 2012 (13 months after we bought them), we started having issues with the oven. The oven would not maintain the proper temperature. We called a service man in January 2013. He deduced it was the computer board so he replaced it. Cost to us - $350 (including service call and labor). Now, less than 2 months later, the same problem. Maytag, Whirlpool, Kenmore - whatever company you are now - rest assured, you will not survive if you continue to produce shoddy products and refuse to back them up. The service man is to stop by again tomorrow. I refuse to keep plugging money into a product only 15 months old. I will not buy another product from you again. I just hope the dishwasher, microwave and fridge make it to at least 5 years old. Isnt this funny? My grandma has a Maytag washer & dryer - 35 years old. You sure cant say positive things about your products today. Good luck to your future - youll need it.
Published: February 27, 2013
Beth of Omaha, NE
Source: consumeraffairs.com

We ordered a new Bravos washer and dryer at the end of November but due to
We ordered a new Bravos washer and dryer at the end of November but due to delivery snafus, we did not have both until the second week of December. Just yesterday, both failed. Part of the drum on the washer ripped off, and the dryer just stopped running an hour later. I am used to getting a long life out of appliances. The old dryer was over 20 years old, and while the old washer was only 17 years old, I thought it would be nice to get a matched set.
Published: January 28, 2013
Tom of Champaign, IL
Source: consumeraffairs.com

I purchased this Maytag Washer and Dryer back in 2000 and have never been u
I purchased this Maytag Washer and Dryer back in 2000 and have never been unhappy. It really gets my clothes clean and uses a lot less water than a top loader. The only issue is that if you do not clean it once in a while it will start to smell, but I have a cleaner I use every month and so far (knock on wood) it doesnt smell mildewy.
Published: May 23, 2020
Vicki of Surprise, AZ
Source: consumeraffairs.com

I bought a Maytag Bravo washer with the new stainless tub and the bottom ag
I bought a Maytag Bravo washer with the new stainless tub and the bottom agitator. It also has a clear glass lid. Mistake. I can see the action of the washer thru the glass lid and it definitely doesnt wash the clothes very well. They just stay in the same position and the bottom clothes get agitation but the tops ones just sit there. The towels especially smell musty after they have been washed. Probably because they dont get agitation. The water level is so low that the clothes barely get wet. It was a good idea of the company to save water and electricity. But they must not have thought about getting the clothes clean. If I could I would get rid of this machine but I wouldnt want to subject anyone else to this type of washing machine. I would feel badly selling it knowing that it doesnt get the clothes clean. So I would never suggest getting a Maytag washer with a glass lid because you dont want to see what it is not doing.
Published: September 26, 2015
Eileen of Astoria, OR
Source: consumeraffairs.com

Purchased washer in Nov. 2014. Remodeled house. Moved in on May 2 2015. Thi
Purchased washer in Nov. 2014. Remodeled house. Moved in on May 2 2015. This washer failed in just 3 washes. Pump froze up. Now it is august 5 2015 washer did it again. Model MVWC200BW. It appears this will be the 3rd pump. There seems to be something here. If it stays together in order to keep this washer I have to buy extended warranty. THESE PUMPS COST 100.00 PLUS INSTALLATION. MAYTAG dont seem to see this as a problem but as a consumer it is very well a problem. I am a electrician by trade and deal with pumps and motors ac/dc. This is a problem.
Published: August 5, 2015
Dwayne of Forest City, NC
Source: consumeraffairs.com

We have owned a Maytag Commercial Centennial washer for 4 years and made th
We have owned a Maytag Commercial Centennial washer for 4 years and made the mistake of not buying an extended warranty as we thought Maytag was dependable and a reputable company and thought the manufacturers 10 year limited warranty would cover us. Washer would not spin clothes properly, started making loud noises, lid would not always unlock as time went on, and finally it broke and soaked my tile and it ran through my wall into my hall carpet. Called Maytag and was told we didnt have a 10 year limited parts warranty 6 times (we still have the book that says we do), they offered us a 1 year full warranty for $320.00. We purchased the warranty 11/04/16, Called Maytag as no one knew where the parts were and was told service plan is through AIG. AIG couldnt tell us where the parts were either and when I asked for our refund and we just buy a new washer they advised me they would have to prorate it.Now I feel held hostage. Parts finally come in and Maytag Certified repair man comes to repair machine on 11/30/16, only to be told they could not fix our washer as the screws and transmission rotted and fused to tub. Call Maytag as this should be under my warranty and everyone insists I dont have a warranty. Filed complaint 11/30/16, they sent me a survey on 12/2/16 and I filed my complaint again on the survey. No call from Maytag. Call back on 12/06/16 to be told the survey was them closing my complaint. Now they escalate my complaint and will be called in 48 hours and give me an email address to email my pictures of my warranty. Surprise no call back, so I called them again 12/08/16 and I am advised it takes 3-5 business days. Ask for supervisor and he told me even if I have warranty they will only cover the basket.I will have to pay for technician, and other parts. Still no info on my complaint and you cant talk to anyone just have to wait. I emailed Jeff Fettig CEO of Whirlpool (Whirlpool owns Maytag) as well on 12/6/16 a copy of my complaint with pictures of warranty. The bottom line is Maytag sells junk and their customer service is worse than their product. After being without a washing machine since 11/04/16 we will be buying something Whirlpool does not own which is very limited which is why they can get away with making junk.
Published: December 10, 2016
Trudy of Duxbury, MA
Source: consumeraffairs.com

The Maytag Bravo is a big waste of money. Get a less expensive machine. You
The Maytag Bravo is a big waste of money. Get a less expensive machine. You will have no problems and save money. This is my experience: SETTINGSYou cannot control the settings completely. Every setting is preset. For example, if you choose the Bulky setting, you cannot choose the water save spray rinse. Those two cannot be selected together. Certain settings can only be selected with certain temperatures. This will however be the least of your problems. WASHINGIt does not get clothes clean. I have had instances of items coming out with still stuff stuck to them, not just stains, but actual solid material stuck to it. My cat threw up in his bed and when I got it out, it still had small pieces of vomit stuck to it. I have always only used the Bulky setting which fills up the whole drum, so there is sufficient water to wash. I cannot imagine what it would be like if I used the Normal setting. Many times I had to wash thing twice. If you use the normal setting, you will get hardly any water. It will be a moist bundle of clothes moving like a big lump. You need water and some degree of friction to eliminate the dirt. SPINNINGIt is constantly stopping, beeping and showing me the UL sign (uneven load). You have to unravel the items and reposition them Around the drum. If you are an old lady like me, this is a real chore because the items are now soaking wet and very heavy. Also, because there is no agitator, the items come out in knots (tied to one another) and you have to separate them. DURABILITYThe lid is loose. It looks like it may be missing a screw on one side. It still locks, but it moves sideways when you close it and open it. BOTTOM LINEThe whole thing is a disaster. Get an old fashion type. It will work better and you can save your money. I honestly think there should be a class action suit against Maytag.
Published: July 12, 2014
Gwendalina of Pacifica, CA
Source: consumeraffairs.com

Thank you all for taking the time to write these reviews. My only regret is
Thank you all for taking the time to write these reviews. My only regret is that I am reading it now, I wish I would have read it before purchasing my own Maytag washer and dryer... I bought a Maytag MVC565FWI / YMEDC555DW1 washer and dryer duo in December 2018. I had some holes in my sons clothing, but thought maybe they were due to him being a boy of 17 year old in college, sitting all day... Also my dryer was barely drying.Called and had a 1st technician for the dryer issue. He said no wrong code and to try and clean the evacuation vent. As I am a renter, I contacted my owner to do so and he did. But I did not get to try the machine unfortunately since 5 days after the technicians visit, I was deploying to Africa. I am military and was deployed for 8 months. Upon me return, dryer still barely dries and HOLES in every load of laundry that I do. My sons and also my own clothing. This time, there is no mistaking articles that I put in came out with huge circular holes.A second visit with a technician is arranged, last Tuesday October 8th 2019. Still no codes are found. And technician suggests cleaning the conduct better. Again my owner does so. Again, up to 4 cycles of 60 min on High heat to dry articles. No economy on energy on these models! I have called Maytag today since no one has contacted me in a week for my wrecked clothing. To my request of having my appliances either replace or refunded, they say no. Policy is to send a technician. Again. After 2 visits of technical support, Maytag is sending me for a 3rd time a technician (at my cost if nothing is found again) to test the appliances. Since the technicians can not find a code on his machine, Maytag is telling me they will do nothing.I have a washer dryer that wrecks my clothing and does not dry them. (Also I feel like my clothing are never fresh scenting, I wonder how efficient they are with even the basic cleaning part..) I will have to put them in the garbage, because how can I sell them?! Talking to Maytag, is being treated like an infant that does not understand THEM, when in reality, they do not back their products at all. I feel left alone with brand new machines that have been used around 30 times in under 1 year, that I will have to through away in the dump and never ever buy from this company again. M.
Published: October 15, 2019
Melanie of Valcourt, QC
Source: consumeraffairs.com

I purchased a Maytag Bravos XL washing machine in December 2019. The machin
I purchased a Maytag Bravos XL washing machine in December 2019. The machine started badly malfunctioning in November 2020. By the time I called for service, they told me the 12-month warranty had expired and I needed a new control board put in for $529! I called Maytag and they agreed to replace the board free of charge, but I had to pay $120 for the service call. They replaced the board, and the new board is faulty. The machine will not fill with water, it wont lock, and now it wont even start. This machine is a LEMON!Now they are saying the soonest they can get a tech out is 1/29/21. Meanwhile, I have a mountain of laundry piling up in my laundry room because I havent had a working washing machine for almost a month. I called to complain and demanded either a refund or a new machine--they will do neither. I used to buy Maytag because of the name, dependability, and customer service. No wonder they were bought by Whirlpool. I WILL NEVER BUY MAYTAG OR WHIRLPOOL AGAIN. I should have looked at all the 1-star ratings online. BUYER BEWARE!
Published: January 25, 2021
Charles of Montgomery Village, MD
Source: consumeraffairs.com

The worst wash machine Ive ever used. It doesnt clean clothes well. It cons
The worst wash machine Ive ever used. It doesnt clean clothes well. It constantly had error codes. Im constantly having to unplug and reset the machine and 4 times out of five it will NOT restart. Not to mention it stinks worse than my sewer. I have to run the refresh cycle every four to eight loads. Ive owned this machine three years. And it has been three years too long. I will go back to a ringer washer or a wash board and have better results.
Published: December 29, 2014
Cathy of Riverside, WA
Source: consumeraffairs.com

This washer came with the home we recently purchased. I used the machine an
This washer came with the home we recently purchased. I used the machine and OMG the spin cycle is NOT quiet.. I posted a video of it on FB. A friend of mine who owns and operates an appliance center watched it.. messaged me back and said Do not call repair man as it is cheaper to buy a new machine... I knew this machine sounded like a piece of **.. I know I wont replace with the same machine.
Published: February 3, 2015
Judy of Atikokan, ON
Source: consumeraffairs.com

I have had my washer and dryer for more than 5 years. As normal, over time,
I have had my washer and dryer for more than 5 years. As normal, over time, stuff wears out and parts need to be replaced. The manual doesnt list part numbers that are needed. The website doesnt pull up part numbers when you type in the model number. After paying for overnight shipping that isnt guaranteed (and was more than the part itself), it didnt show up until a couple of days later and it was the wrong part. I would have to pay for shipping costs of the return, now tripling the cost of the actual part. Calls to customer service were not at all helpful as all they could say was that I would have to pay for the return shipping and they were sorry there was nothing they could do. I wont be purchasing anything from Maytag ever again.
Published: May 8, 2020
Robin of Murfreesboro, TN
Source: consumeraffairs.com

Big mistake. Worst purchase ever!! These high-efficiency washers (Maytag Wa
Big mistake. Worst purchase ever!! These high-efficiency washers (Maytag Washer Bravos XL) are the worst especially this one! I wash and wipe down the washer drum more than I was my clothes. I purchased it because it had a huge drum so I can wash my blankets and comforters. This washer leaves soap scum marks/residue on clothes and leaves it on the drum as well. I basically have to wash my clothes twice once with soap and then run again with just wash and rinse without soap, you tell me how efficient is that! Why not make a washer that put more water so the clothes can get washed properly. Dont worry about my water and electric bill. MAKE A WASHER THAT WORKS!I called customer service she asked me if I use the deep water, now you tell me why am I going to use the deep water, if that is the only way the washer is going to clean the clothes then do NOT give me 11 other options the washer to use. ONLY HAVE DEEP WASH OPTION. I dont care about the bells and whistles, I do not need a different tune when I turn it on and a different tune when its done washing my clothes. Make the washer the way it used to be WASHES CLOTHES WITH WATER AND LOTS OF IT. I will pay my bill not to worry. So I called customer service all they said was they will document my call! Well... like thats going to do me any good while I am stuck with your POS washer!
Published: May 30, 2018
Alison of Spokane, WA
Source: consumeraffairs.com

Have 2 fridges (one regular and the other is a side-by-side, both were boug
Have 2 fridges (one regular and the other is a side-by-side, both were bought in 2006 at Future Shop. The small one is not freezing and the side-by-side ($2,200) is busted too (compressor wont start....). How can Maytag say that their product are reliable on TV??? A Fridges compressor should last at least 15 years !! Maytag, you should at least have the decency to pay for the compressor!
Published: October 23, 2013
Patrick of Laprairie, QC
Source: consumeraffairs.com

The middle piece of glass on my four-year-old gas oven shattered. It was no
The middle piece of glass on my four-year-old gas oven shattered. It was not being used, but when I called Maytag, they told me that that was not covered because I did not have an extended warranty, and that I can purchase a new oven door and would have to pay the service person. I hope they go out of business. Maytag stinks, and everyone should know this.
Published: October 4, 2011
Bettina of Peoria , AZ
Source: consumeraffairs.com

I purchased the Maytag metal interior two years ago, the very first year I
I purchased the Maytag metal interior two years ago, the very first year I had to replace the control panel board... Now, the panel went out again, after calling the Maytag executive office, they finally sent me the part, telling me I had to pay to get it fixed. That was just three months ago... Presently, the dishwasher has quit running water in the cycle... I will NEVER purchase another Maytag dishwasher... thinking you get The Best doesnt mean what you think... BEWARE...
Published: January 26, 2014
Rebecca of Groveport, OH
Source: consumeraffairs.com

I have a Maytag refrigerator - the kind with the French doors with the free
I have a Maytag refrigerator - the kind with the French doors with the freezer in the bottom and then the middle drawer is now leaking water all over my hardwood floors. This is ridiculous. Maytag better get off their butt. They need to send people out or send letters to people that have these freezers to fix them. When you pay a lot for something they should get a good product. If there a recall they should of send out letters or something.
Published: October 6, 2014
Nancy of Raceland , KY
Source: consumeraffairs.com

Maytag front loader model number MHWE251YG - Purchased washer and dryer 2 y
Maytag front loader model number MHWE251YG - Purchased washer and dryer 2 years ago. Purchased extended warranty from Lowes. Have had the washer worked on by Lowes repair service over 7 times. It stopped working again tonight. Full load of soaking wet clothes, it wont drain or wash anything. Just hums and then beeps just like all the other time it stop working.
Published: November 5, 2014
melissa of Medford, OR
Source: consumeraffairs.com

Maytag Bravos MCT washer not good - Owned this since June 2017. This thing
Maytag Bravos MCT washer not good - Owned this since June 2017. This thing has never worked properly. Every time after a cycle is complete we have to wring the soaked clothes by hand. Even after doing this the drying time ends up being double what it should be because the clothes are so wet. Not only time wasted on hand wringing clothes but also wasted energy in drying them afterwards. Also this thing is supposed to auto-detect how much water it should use but half of the time it uses too little water and doesn’t actually wash all of the clothes. Some clothes stay totally dry when this happens.
Published: February 20, 2018
Richard of Kansas City, MO
Source: consumeraffairs.com

Started having problems summer 2017. My dishwasher leaked and tank replaced
Started having problems summer 2017. My dishwasher leaked and tank replaced, followed by drain pump, followed by circuit board in 2017. Didn’t have use of it for months. It has started leaking again as of Sept. 17.
Published: September 19, 2018
Barbara of South Orange, NJ
Source: consumeraffairs.com

I bought this Maytag refrigerator model MF 12269FRB00. It is not, user frie
I bought this Maytag refrigerator model MF 12269FRB00. It is not, user friendly, meaning that condiments and small bottles just dont fit conveniently in any space, The biggest issue is the ice maker. The ice maker shoots ice out on each and every attempt. Every time you want ice you are guaranteed to have ice shoot out of your glass on to the floor. I often challenge my guests to get ice without the cubes shooting out of the glass. No one has ever won. Dont buy this piece of crap, unless you find humor in having ice on your floor every time. Shout out to Grays Appliance in Melrose for selling crap! I will never buy from them or Maytag again. To the engineers who designed this product, you suck too!
Published: November 20, 2018
Scott of Peabody, MA
Source: consumeraffairs.com

I bought a Maytag Commercial Technology Washer and a Bravos XL MCT Maytag C
I bought a Maytag Commercial Technology Washer and a Bravos XL MCT Maytag Commercial Technology Dryer in July 2018. On April 14, 2020 the control board went out and Maytag will not replace it. It’s going to cost $463.00 to get it repaired. I do not like this washer because it does not fill with enough water to get my clothes clean even with the deep fill cycle turned on. My clothes still smell nasty after they are dried with scented dry sheets. I will never buy another Maytag product, because they are cheap made. Maytag advertises as American made. Fact is they are assembled in America but the parts come from China and Thailand.
Published: April 20, 2020
Linda of Cookeville, TN
Source: consumeraffairs.com

In October of 2011, I purchased a $1,199 Maytag Bravos Washing Machine. It
In October of 2011, I purchased a $1,199 Maytag Bravos Washing Machine. It recently started making a really loud noise during the spin cycle (REALLY loud). I had a local appliance repair guy come and he told me the main tub bearings are bad, sealer is defective and that it would not be cost effective to fix it.I called Maytag and they offered to sell me another one for $839. I am very dissatisfied that I only got 4 years out of a $1,199 machine!!! Ridiculous!! I wouldnt mind a minor repair that cost a few hundred to fix... I get that. But for it to be junk in 4 years... I have a hard time with that for the price. My appliance guy said it was junk when I bought it. Year ago, you got 15 to 20 years out of a good washing machine. Now... I buy a high end machine and it lasts 4 years. And why would I spend another $839 for the same piece of junk!!! That would be throwing good money after bad. It is not going to happen. I promised Maytag that I would post as many reviews about their product as possible... so everyone can know that they make a lousy, defective product and charge a very high price for something that will not last. Dont buy it!!
Published: November 25, 2015
Jim of Reading, PA
Source: consumeraffairs.com

You cannot go wrong with Maytag, even if there were issues they are reliabl
You cannot go wrong with Maytag, even if there were issues they are reliable in repair, and parts are available so you arent forced to purchase new like some technology. I have been pleased with the front load washer dryer since 1998.
Published: May 12, 2020
Suzanne of Fort Worth, TX
Source: consumeraffairs.com

In 2003, I purchased a brand new Maytag washer and dryer set, I chose Mayta
In 2003, I purchased a brand new Maytag washer and dryer set, I chose Maytag because of their reputation. Within the first 6 months, I had a bearing go bad on it and that had to be fixed. It has become noisier and noisier throughout the years and now it is leaking all over the floor when I do a load. I am single, I live alone, I do laundry very seldom and do not do large loads. I am so disappointed with Maytag. When the repairman came out initially to fix it, he said that the brand he fixes most often is Maytag. Expensive lesson learned, Ill never buy any type of Maytag product again.
Published: June 4, 2014
K. D. of Newberry, FL
Source: consumeraffairs.com

I purchased a Maytag side-by-side, model MSD2656DEQ, in June 2000. First se
I purchased a Maytag side-by-side, model MSD2656DEQ, in June 2000. First service call within a couple of months was for a very noisy ice dispenser, which the tech said was normal. Other than the noise, the dispenser has worked fine. Aug. 2005, the freezer frosted up and the tech replaced the defrost timer and defrost thermostat. May 2010, I had the same problem again and again these two parts were replaced. This morning, I found the food thawing in the freezer, 3 1/2 yrs since last repair. It is Sunday so will have to call tech tomorrow. Third repair in 13 years for a $1500 (2000 year dollars) Maytag. I have never had an appliance with so many problems and it was the most money I ever spent on an appliance. I am done buying Maytag products.
Published: December 22, 2013
Rick of Nampa, ID
Source: consumeraffairs.com

I bought a brand-new dryer Maytag Bravos. It broke after 3 weeks. They came
I bought a brand-new dryer Maytag Bravos. It broke after 3 weeks. They came to fix. A few months later, same thing happened, but I have 6 people in my house. They told me someone would be here the next day, and then that person canceled. They called someone else. He came and said I have to wait 3 days for parts. I called at least 6x and waited 30 minutes each time. They kept telling me theyd call back, and theres absolutely no call back. Then I called corporate Yvette, who was totally cocky and rude (866 817 5404). She said she would try to get back to me another day because she had meetings! Then, I was irate. I mean how rude. So she called me back and said, I ordered you the parts. Now you call Dan Marc, the service company, and make the appointment. Is this woman kidding? Then she went on about how Maytag has a 13% rating (They are Maytag.) and how their product is so wonderful. Now this woman is competent cocky and rude, and shes the presidents secretary! So whatever I call Dan Marc, they have no appointments Tom and wont make me an appointment. This is how a new product should work? I asked her what I do when it breaks again and again and the warranty is up. She told me they dont work on what ifs and if that time comes, it will be her decision. I am disgusted and have a house full of kids with no dryer? And I have given them another chance after that Neptune disaster. Im appalled and dont even know what to do.
Published: July 12, 2012
Jan of Wayne, NJ
Source: consumeraffairs.com

I chose Maytag because they received a good rating from Consumer Reports. I
I chose Maytag because they received a good rating from Consumer Reports. I liked that they were for extra large loads however now that Ive had them for 12 years I know the large loads are no more than my old Kenmore washer and dryer. The real deal breaker for me is the size of load that you can actually wash. I was hoping I would be able to wash a blanket without worrying about the washer going off balance. My washer and dryer are Maytag although I dont know the model number. They are full size but the extra large load is not extra large. The knob on my washer broke and Maytag wanted $15 for a plastic knob! I found it on eBay for $3. The washer goes off balance too easily.
Published: April 20, 2016
Lorraine of Las Vegas, NV
Source: consumeraffairs.com

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