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Maytag Refrigerator Model OBX MRT311FFFZ
Maytag - 20.5 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel
Choose a no-nonsense appliance for your kitchen with this Maytag top freezer refrigerator. Bright LED lighting makes it easy to locate leftovers in the middle of the night, and the reversible door lets you change the setup to meet your needs. This Maytag top freezer refrigerator has up-front controls so you can adjust the internal temperature quickly.
Manufacturer: Maytag
MODEL: OBX MRT311FFFZ
MSRP: $1079.99 USD
Maytag Refrigerator Model OBX MRT311FFFZ Error Codes
CODE: Flashing "F"
PROBLEM: If the letter "F" is flashing on the display the refrigerator, try resetting the refrigerator as instructed below.
FIX:
Reset power to the product:
- Power unit down by turning off the circuit breaker(s) or unplugging the product for one (1) minute.
- Power unit up by turning on the circuit breaker(s) or plugging the product back in.
- Ensure the cooling function is turned on.
- Monitor the refrigerator for one (1) minute to ensure the error code does not display again.
CODE: PO Error Code
PROBLEM: Power Outage: The Power Outage indicator lets you know if the power supply to the refrigerator has been off and the freezer temperature has risen to 18°F (-8°C) or higher. The control panel temperature display will read “PO,” and an alert tone will sound three times.
FIX:
“Confirm” will blink until you acknowledge the power outage by pressing MEASURED FILL under “Confirm.” Once the power outage has been confirmed, the “PO” will disappear, and the display will return to the Home screen.
Related Error Code Pages:
Maytag Refrigerator Error Codes, Maytag Range Error Codes, Maytag Washer Error Codes, Maytag Dryer Error Codes, Maytag Microwave Error Codes, Maytag Dishwasher Error Codes,
Related Troubleshooting Pages:
Maytag Refrigerator Troubleshooting, Maytag Range Troubleshooting, Maytag Washer Troubleshooting, Maytag Dryer Troubleshooting, Maytag Microwave Troubleshooting, Maytag Dishwasher Troubleshooting,
Related Repair Pages:
Maytag Refrigerator Repairs, Maytag Range Repairs, Maytag Washer Repairs, Maytag Dryer Repairs, Maytag Microwave Repairs, Maytag Dishwasher Repairs,
Related Parts Pages:
Maytag Refrigerator Parts, Maytag Range Parts, Maytag Washer Parts, Maytag Dryer Parts, Maytag Microwave Parts, Maytag Dishwasher Parts,
Maytag Refrigerator Model OBX MRT311FFFZ
I have had this Maytag washer maybe 2yrs at most and it is junk. I am a single mom who desperately needs my washing machine. My kids clothes get soiled, they ARE kids so I wanted a deep water fill option when looking for our newest washing machine. Well when I start a load of laundry, I can hear the water running and draining as it is filling the basin. So for 1 they get wet but not washed. Then when it gets to the rinse cycle it stops so the only option is to manually switch it over to drain and spin in order to not have sopping wet clothes, however, since the water doesnt fill, they arent being washed, the rinse cycle doesnt work so the soap is left in the clothes, then I just have to drain and spin in order to get access water out so they will dry in the dryer. Its very upsetting, I have no way to buy another washer, I assumed this costly purchase would last me a while.Sadly, I have seen many negative reviews re: their product. I didnt check reviews before purchasing, I knew I needed a large basin and wanted the deep fill option. I always thought maytag was a good brand. Now I am in a jam. :( If you are looking for a new washer read the Maytag reviews before considering this brand. Live and learn. :(
Model# MVWB850WQ0, Serial# CY4070329, Type 580-02. Bought this Commercial Technology washer 2-1/2 years ago thinking the commercial model would be heavy duty. It was only heavy on the wallet. The washer started to emit a loud roaring sound two weeks ago that never happened before. It happens on spin cycle. We cant even have a normal conversation in the house. After reading similar problems and outrageous cost to repair, Im leaning to look for a replacement without the Maytag label. My 10+ year old Sears Kenmore didnt have any problems. My mistake was to replace it with a more efficient washer. I guess New+Efficient doesnt equal long lasting for Maytag. You would think a major manufacturer would put in heavy duty bearings in a washing machine. Heck, maybe the bearings are heavy duty but design shortens bearing life. Enough time spent on Maytag. Stay away!
I contacted Maytag, and they claimed to know of NO issues with this fridge. I told them its all over the internet, many others with the same fridge and same problem. Anybody up for a class action?
Same thing as everyone else. The motherboard/control board, the main face of the washer went out and this part isnt covered on an $800 commercial washer after only 3 years of residential use on a commercial washer. Menards refused to swap it out, saying this is Maytags issue. Maytag boasts their 10 year warranty and labels it right on the motherboard as a 10 year warranty, but the motherboard isnt covered? If the main computer isnt covered, What is covered? Just screws? I called Menards and got nowhere. Called Maytag and held for an hour then had to hang up so I can work. The warranty is extremely misleading and is the reason we bought this particular washer, because it says 10 year parts warranty right there, but Maytag conveniently doesnt consider the main control board a part.
Purchased dryer less than 6 months ago and now have an issue with the powder coating bubbling up and flaking off on the dryer drum. Maytag says not covered under warranty unless found in less than 30 days. If I had know that I would not have purchased the dryer.
This washer is garbage. Control panel went out twice in less than a year
My husband bought a washing machine in August 2019 and now it broke down a month ago. There is a sticker on it that the warranty is 10 years, but this warranty is for the motor and not for everything else. I read on the Internet what kind of error the machine gives me, it turned out to be either the motherboard or the front panel. I did not order the parts myself, called the service, in 5 minutes I had to pay 130 $ to he told me the same thing that I read in Google.... And he said that the repair would cost another 500$ part - 250$ and service fees to replace the front panel or the motherboard. Its ridiculous prices, so I find parts lil cheaper and ordered the motherboard myself, my husband installed it (there is nothing hard to do it) and the machine still gave the same error, I ordered the front panel for 220$ and the machine still gives the same error. Now front panel didnt respond at all, and this brand new panel... So I bet after I will pay to service they will tells me there is something else broken... Maytag??? NEVER AGAIN!So I send all part to the store, save money this way and now I buying a new one, when a year and a half ago I spent 1000$ on Maytag and the service is trying to rob me at the cost of a new machine, and no one gives me a guarantee after the service, I will not have a new one. The way out is possible to read more reviews and take a protective plan for 5 or more years so this is not your problem.
My Maytag refrigerator, model number mff2557heb, serial number 10375839gv, was purchased in 5/2005. Two weeks ago, this refrigerator stopped working. I called the Maytag technician and then right away came to my house and find out it is the compressor that needs to be replaced. He told me to search if it is under warranty. I searched in the internet Maytag compressor warranty and I found it and then called the Maytag representative. I told them I have found in their website that compressor of this Maytag is covered for 10 years but labor is not included. Then they asked me to fax it. I faxed the copy on 6/20 and they responded on 6/22. He said they received the copy and he said, Yes, it is covered for 10 years but you will shoulder the labor. So to make the story short, this Maytag representative scheduled Friday, 6/29 for the Maytag technician to fix my refrigerator. My husband did not go to work yesterday, 6/29, Friday, so he will be home for this Maytag tech. Maytag tech came at about 2pm yesterday and when he confirmed that it is the compressor that is the problem, he asked for the warranty paper. And when my husband present the proof, the copy of their warranty coverage that came from the Maytag website, he refused to work with my refrigerator because he said the one in the internet is not valid. It is really upsetting because I faxed the copy of it to them on 6/20/12 and they honored it. Thats why they arranged the technician to come to my house and then my husband did not work for them to work with our refrigerator and then asking me $79 for just saying that it is not covered by the warranty. I even gave them the model number and the serial number of the refrigerator so they can verify if it is covered. He said yes 10 years warranty on the compressor. In fact, two employees that I have spoken to both agreed that it is 10 years coverage except for the supervisor named Rachel. Her employees agreed to 10 years based on the paper that I have faxed them and it came from their website and they dont want to honor it after they sent the technician to my house. Thank you so much for your time and for reading about my grievances against Maytag employees.
I didnt want something from Sears due to horrible experiences with them. Maytag is very reliable and the cost was reasonable. They fit in the small space available for washer and dryer. They have all the features I need. The only complaint I have about the dryer is that for some reason if the load is small, it takes longer to dry than with a full load. I have had them for about 5 years now. I expect a washer and dryer to work correctly every time. If its poor construction I would not buy it. I also expect an appliance to last many years with proper maintenance.
I too am a victim of the faulty Control Panel that Maytag put on these dishwashers - Model # MDB7749SBM2. $149 for the part and another $149 for service call and labor - almost half the price of what I paid 2 years ago! Should have stuck with the 10 year old builder grade GE I had with the latch door and turn knob! I am in the market for a new stove and microwave - I will never buy another Maytag or Whirlpool product! When is Maytag going to make good to all the customers out there that have experienced the same issue? If yours breaks it is a very easy fix now that I know. You can order the part and it simply unplugs and plugs in the new one. All you have to do is take the door off and it is right there!
I bought a brand new Maytag bottom freezer fridge on Aug. 12th, 2012. The main compressor went out on Memorial Day of 2013. I contacted the store I bought it from; they referred me to a local repairman who fixes Maytag. I talked to him and told him the problem along with the make & model of mine. He ended up telling me what exactly the problem was, & there were about 5 people ahead of me with the same fridge, & same problem... all main compressor problems. Check this out. The compressor part is on back order... so now I have no fridge, & Im stuck with this piece of crap, until MAYTAG finds a compressor to ship to the local repairman. - Last Maytag product I will ever own in my lifetime!!!
Purchased a Maytag top load HE washer in November of 2011 & by Feb. of 2012, Maytag had to bring me a new one after a service call to fix lasted only one week. So at the end of Feb. 2012 they brought me a new Maytag Centennial HE Model# MVWC400XW3 & this one lasted till January of 2014, less than 2 years old & quit working. Had a service man come out to look at it & was told not only it would need a $400 repair but it was made by Samsung, but Maytag had their nameplate on it!! Called Maytag customer service line which took about 30 minutes of hold time to get through & was told, SORRY, LADY, we cant help you. Youre just out of $613 after less than 2 years of service & we WONT help you!! This company should be shut down, they are liars, frauds, cheaters, producers of poor quality products, uncaring, & sellers of the worst products on the US market & I hope the Consumer Affairs will see enough of these complaints about Maytag products & shut them down!!!
The frontload washer 4000 series began making a very loud noise on spin. I called Maytag and requested service. The technician came and made a diagnostic evaluation, stating this has been a bearing defect affecting several of these models. I called Maytag, and the representative agreed to ship the parts at no charge. A week later, we received the parts, only for the technician to find one of the parts damaged in shipping perhaps. So another part was sent directly to the Maytag dealer. Upon my research, this appears to be a known issue with the Maytag/Whirlpool corporation, and I found where customers had requested Maytag to also be responsible for the service/labor costs, which were also covered by Maytag. I made the call today and was advised no and to be happy that Maytag paid for the parts due to a known defect and that no service or labor charges would be covered. I understand my machine is out of warranty, but this is a known defect; its nothing caused by my self.
Purchased Maytag Bravo High Capacity Top Loader Washer in 2011. Purchased at Lowes. They were great. I did not get the product warranty. Wish I did. At first seemed great. Washed comforters and clothes come clean. It does always get off balance and takes a while to wash the clothes. Well I am on my 4th time having it repaired. Put over 400 into it. Now it is leaking. Going to cost another 300 to fix. Only going on 6 yrs old so done. Just ordered a new washer LG Top Loader with warranty praying I have better luck with this washer. Just wanted let you know I had no luck really. Thought Maytag was a better product. Sad to say not for me???
This is an awful product. I bought this product from Best Buy at the beginning of August 2018, and can no longer return it because it’s past their 14 day return policy. This washer does not wash clothes well. No matter what setting it’s on, clothes come out looking dirtier than prior to washing. Maytag should do what is right and refund customers for this worthless purchase.
I bought the Bravos glass top washer. It was always loud. I have a friend who had a cheaper model and his was loud too. My washer barely lasted two years before tearing up. It cost $85 to tell me it would be over $500 to fix it. I paid over $600 so it wasn’t worth fixing. Lid lock went out and gear went bad.
Wow! I wished I had reviewed this page before purchasing a Maytag. We bought a new Maytag Range (#MGR5751BDD) from Menards in March 2008. Within a couple of months, we were out of a stove. I was lighting the burner to make dinner for my family (it is a gas range) and all the burners started making a clicking noise and they caught on fire. Luckily, my husband was nearby and took the fire extinguisher to it.We thought for sure that the house was going to be gone. We contacted Maytag and they had a guy come out (wasnt the friendliest and cted like he could care less). He stated there was wiring that was bad but because we took the fire extinguisher to it we probably voided the warranty. What? He would submit a report to Maytag.Maytag reluctantly gave us some money but not near enough to cover the stove that was only a couple of months old. Now, I cant use the new range that is 2.5 years old. It pops and spurts because the regulator needs to be replaced. The bad thing is by the time we pay for a repairman and the new part, it will cost us a lot of money we cant afford. This stinks.
This machine may save water but I spend more time and money getting out the severe wrinkles it creates. I use my dryer and iron much more than with my previous washer. I never thought a new washer would make wash day more difficult.
We currently have had our Maytag washing machine for approximately 15 years. The first thing we noticed was how user friendly it was. Also, the options that came with our washing machine met all of our needs. The second thing that we were excited about was how quiet it was. Our previous washing machine could be heard at the back of the house and was constantly out of balance. The third thing we noticed was how much cleaner our clothes were. Our clothes smelled better and had less wear thus saving us money. Speaking of which, the machine is an energy saver. One of the most significant attributes I can attest to is how reliable it is. There has never been an issue that required repair services. I am sure our Maytag will be in service for years to come. c
Theres always a problem with this thing. It doesnt clean the clothes, its always off balance, and now it leaks from the bottom side of the machine in the clean washer cycle. Its only 2 1/2 years old. Should of listened to the guy who fixed my old machine. Dont get a Maytag!
Faulty Maytag MDB8969 Dishwasher - BEWARE! Whirlpool, Jenn-Air, Amana, Maytag, KitchenAid... Are all brands that fall under Whirlpool. According to Better Business Bureau statistics there is less than 1 chance in 10 that you will get the Whirlpool product you are expecting! We purchased a new Maytag dishwasher at the end of 2016. Within a couple of weeks the dishwasher began failing: discharge pumps, heating elements, soap dispensers, door leaks, faulty racks, rinsing problems... Since purchasing the machine we have had to make 7 different service calls, all under warranty. The warranty service providers have been good but the machine has been a catastrophe, having been out of commission for several of the 18 months since being installed, and causing serious water damage to our kitchen floor (based on several other negative reviews this leaking is not an uncommon occurrence).A few months into owning the machine, after our 3rd service call, we contacted Whirlpool, Customer Service and asked for the machine to be replaced. They refused to replace the machine but extended our warranty free of charge- better than nothing but not a cure to the problem and the only remedial action that Whirlpool was willing to offer. We didnt understand at that point that the problem of faulty and defective Whirlpool products was probably so huge that Whirlpool could not afford to provide a reasonable solution to their customers; leaving many, as witnessed on various product review sites, to bear the extreme frustration and associated expenses borne from the incurred failures. Unfortunately, here we are once again, requesting our 7th service call in less than 18 months, and asking once again for a replacement.The Whirlpool response this time (CSR was not allowed to let us speak to her Supervisor in spite of trying to negotiate that for several minutes) was that they would not replace the defective machine but would sell us a new $850 machine for $250 and would dispose of the faulty machine for an additional $25. Whirlpool would not however pay for the uninstall of the faulty unit nor the install of the new unit (about $350) which would have to come out of our pocket. We won’t be spending the additional $600 to fix this problem as proposed by Whirlpool; we won’t be installing another Maytag product in our home. We were advised that we could fill out a form if we wanted, to try and claim for the damages which the dishwasher caused to our kitchen floor. The form was never emailed as agreed and now we are just really tired of the whole experience so will simply put this all behind us.Our Whirlpool experience has been extremely stressful and quite expensive. It is clear to us that if an appliance which is averaging a serious failure every 3 months since the first day of installation, does not in the opinion of Whirlpool warrant a full and prompt replacement, or even the direct telephone attention of a Customer Service Supervisor, that the Whirlpool quality standard must be so low, the failure frequencies so high, that the number of similar failures prohibits any commercial viability to manage the problems in a reputable manner. Whirlpool clearly has some very large problems. It would not have been easy to destroy the once highly respected Maytag name. Such degradation could only take place as a result of continuous and ongoing Whirlpool quality degradation. We will no longer be their ‘crash test dummies’ but I do hope for the sake of Whirlpool (apparently North American made) that they take ownership of their poor quality condition, realign and spend the next few years becoming the company that we all once knew and respected.
We bought a Maytag dishwasher in August, 2014, and already the touchpad is malfunctioning and we cant start the dishwasher! I am very disgruntled and frustrated by this! I should have kept the old Kitchen Aid dishwasher that we bought in 1995! At least it never malfunctioned!
Weve only had the machines for about a year, but so far they operate perfectly. However, the washing machine seems to take much longer to operate than my prior machine and is much noisier. But, the cleanliness of our clothes is great!
Within 2 months of 1 year warranty running out, the control panel went wacky - does all kinds of weird things except work right. Called to see if there is any suggestions or work arounds and was told they would be glad to set up a service call for between $70 and $100, where they could tell me how much it would cost to fix. As with the other 100s of folks with the same problem, they basically said gee, you should have bought an extended warranty. If you have this many people with the same problem then it is Maytags problem, not the poor sucker consumer who got stuck with it. If you are considering this dishwasher, run, dont walk, as far from a Maytag or Westinghouse product as you can get. If anyone starts a class action suit against this product, please count us in!
We purchased our Maytag Elite dryer almost a year ago. Began to have problems with it several weeks ago. We first tried to correct the problem through the store where we purchased it. After three failed service repair visits the technician recommended we call Maytag directly. We did. Another service appointment was set up. The repair guy determined there was nothing wrong with our dryer (?? It wasnt drying on one of the heat settings!!) but said he would come back and replace the front sensors anyway. After he left I called Maytag again. Explained why I was frustrated. I was told that since the repair guy said nothing was wrong with the dryer there was nothing further they could do for me. Further attempts at repair had to be at my expense. I was incredulous to say the least. The dryer doesnt function properly on the normal heat setting, but because the repair guy cant find the cause I am therefore just out of luck?I will never, ever purchase another Maytag product. I am shocked that they will not stand behind a product that is still under warranty. After only 11 months of use I am stuck with a dryer that will only dry on high heat?! How can a single service visit by their repair guy (whom is on their payroll) be the final say? No second opinion? Is he infallible? Simply unbelievable.
MBL2258XES1 - Like most of the other reviewers, we have a Maytag refrigerator just 3 years old with a lower freezer that leaks water onto the floor -- and has been doing it for the last two years. We have to take the freezer apart (NOT easy), defrost it, take the back panel off, and clear the drain tube. Obviously a defective design! Cant believe Maytag hasnt done something about this!
If the control panel light on your Ice2O refrigerator starts flashing you will learn about the Non-Customer Service of Maytag. The problem is the High Voltage Control Board. Maytag has been aware of this defective part since 2007. At one time Maytag was fixing these at no cost to the customer via a recall. Then conveniently in 2011 the Japanese tsunami wiped out the only plant in the universe that manufactures the part.Now out of the goodness of Maytag’s corporate heart they offer the customer $300 off of a $2300 replacement (Oh, I am so grateful). It is time for Maytag (Whirlpool) to accept responsibility for a defective product and recall this refrigerator with a replacement. In the meantime if you have this problem, my advice is to go out a buy a non-Maytag/Whirlpool product since Maytag/Whirlpool cannot be trusted to stand behind their products. Please share this post with family and friends to prevent others from experiencing Non-Customer Service.
In April 17, 2015, I purchased another Maytag microwave but wanted the convection oven too from Home Depot. The convection fan quit working in January 2017. I called Maytag to ask how this was covered. Maytag only has 1 year warranty on parts and labor. So basically if you dont buy an extended warranty, you are stuck with a product that quits working. Apparently, Maytags work is only good for 1 year or they would have a longer warranty. I told the Rep this when I spoke to him. He told me they normally last 5-7 years. Wow, still not acceptable. He said I had two options. Maytag could send out a repairman and it would cost almost $300. The other option was just as ridiculous. I told him I paid almost $500 to start with and it only lasted 21 months. Of course he said if I had bought extended warranty it would have helped. If I paid $500 for an oven, why should I have to pay more to cover their bad workmanship?!! I am very disappointed in the quality and price of this convection oven. The bad thing is I bought all new Maytag stainless steel appliances in 2016 to match the convection oven. The products I replaced had been in my home for 12 years with no problems.
I just want to give an update on my frustration with Maytag dishwasher I wrote about on July 16. In the end, I found a DIY solution and fixed it. I wrote an instructables here: **. Not recommended if you dont feel comfortable repairing things. However, the diagnostic test at least can give you some clue whether its the control panel or control board is at fault before replacing both. Thanks.
I bought a Maytag Centennial Commercial washer, 3.8 cubic feet, Model # MVWC425BW on September 17, 2014. My clothes were never clean and barely wet. The machine took almost 2 hours to do a load of clothes and they werent even clean! I bought the 3-year extended warranty through Lowe’s. Three years and 8 days later the machine stopped working. Serviceman came out and told me the washer was fatally wounded. He said the transmission failed. He also told me the replacement part would be $400.00 and that it wasnt worth it. He said these machines are junk and Maytag has had all kinds of issues with them. So Maytag knows these machines fail and yet do nothing for their consumers. Maytag, you will only ride on your name for so long; consumers are catching on. Maybe back in my Moms day you were the go-to brand but Im afraid that ship has sailed. Ive always gone with Maytag but now I question that choice. I came on Consumer Affairs page to see what brand I could buy other than Maytag. Seems Kenmore gets high marks.
I dont know where to start. This machine (Bravo XL Top Load Washer) is ridiculous! When I finally figured out how to start it, it did not rinse or spin clothes. I cannot figure out how to get it to do that so Im stuck with a washer full of wet clothes. To add insult to injury, I cannot reach into the washer to retrieve them. I am 52 and all washers are designed by freakishly tall people with NO REGARD FOR WOMEN apparently! Poorly designed! Poorly engineered! What a piece of junk!
We purchased this set 6 months ago. The store we purchased it from is unwilling to help us. Maytag insists there is nothing wrong with the washing machine. The machine doesnt clean the clothes. After a wash cycle there is pet fur and lint all over the clothes, even after it comes out of the dryer. The clothes are all twisted in tight knots when the load is done. The washing Machine doesnt dispense enough water to wash. I have taken clothes out of the washer and the items are dry in spots, most times you can smell the mustiness of a dish towel after its been washed.I used the steam clean dryer to fresh in up the curtains and the panels came out different lengths. Not eager to try that feature again. This is our 2nd dryer set purchase, the last set was 10 yrs old. I couldnt find anyone willing to repair it. I was told they dont make machines like they used to and they are all designed to last 10 yrs and you’re lucky if it lasts 15 yrs. Yes, we contacted Maytag and yes, like the many other folks who have shared their stories we also got the run around. Sad to say we are going to do our research and will be looking for a new machine. Im going to shamefully donate the set to a charitable organization and use the receipt as a tax write off. IF you’re doing your research, DO NOT BUY A MAYTAG.
I went to Home Depot in Kennesaw, Ga to purchase new W&D combo. I had found what I wanted but when the sales went to complete my order, the units I selected werent available. She talked me into the Maytag Bravo, but I specifically stated I needed a large tub because I wash a lot of towels and sheets. Well this expensive piece of shhh, doesnt even get all the items wet. Ive had to lift the lift and physically flip items in tub, especially with towels and sheets. Also, the washer is loud, did I say loud, I mean freaking loud. The dryer is fine, but I bought combo for a reason... Pricetag $1200.00 with my discount. I waited a week for delivery, I am mad as hell. Whats point of having large tub, when you barely get enough water. Luckily I found out now, so I can have them pick this CRAP UP, Do not buy. Theyre cute looking, but washer does not get your clothes clean.
We recently purchased a Maytag Washer/Dryer set, but shortly after it arrived, we realized it was way too big for our needs, so traded it in for a smaller model (Model #MVWB765FC3). After a few washes, it developed a loud clicking noise during the entire wash cycle. Inquired about it at the retailer we purchased it from (showed them video of it) and was told it was not supposed to make that noise. Subsequently the Maytag Repairman paid us a visit and told us theres nothing wrong with the machine and that the retailer should not have told us what they did.#1). The machine did not make that noise initially. It started after a few loads of laundry. #2). The first machine we brought home was the same model (only larger) and that one didnt make that noise. To add insult to injury, the repairman has the audacity to tell my husband, Well, this visit didnt cost you anything. Really?! It cost him 4 hours of pay while he sat home waiting for you! In addition, we were delivered two cosmetically defective dryers that had to be returned. Furthermore, when I was washer/dryer shopping, I sent Maytags Customer Service Dept. an e-mail through their website asking questions about the product. To this day, I have still not received a response. I had a bad experience about 20 years ago with Maytag, but thought Id give them a second chance. I tell you...there will not be a 3rd time.
Disturbing that this product made it into production. I have the matching dryer too, and its just as bad. First the washer rolls up clothes into a tight ball better than I could do if I did it by hand. Then it spins, setting the wrinkles in thoroughly. Then, even though I shake out the clothes before putting in dryer, after the clothes come out of the dryer (without letting them sit in there) - the clothes look like someone drove over them with a car while they were rolled up in a ball. Bonus: the clothes dont even get dried. Ive watched the clothes in the dryer, the drum is designed so the clothes stick to the outside of it and go around, they never actually tumble or get any air circulation. What a disastrous product.
Have been very disappointed. The burners keep going out. The repairman said a bug could crawl on the element and break it. Then the temperature on burner on it works from med to high and any lower no heat. The dual burner is now backwards. The oven handle keeps falling off. Worst range I ever had and I thought it was a step up to Maytag.
We purchased a Maytag front load washer and matching dryer in 2007. In 2010, the main control board of the washer broke down. We spent $450 to replace it.In 2014, the washer stopped working. The dryer started producing horrid odor when we used it. We replaced both with LG recently. We NEVER buy or recommend Maytag products. Stay away from Maytag. There are many other reliable washers and dryers in the market. This is to help other consumers.
I bought a Maytag dishwasher (Model: MDBH949AWS2) from Home Depot on 07 April 11 and it died 24 August 11. I called Maytag to set up an appointment for repair. The repair person showed up and stated that the control panel needed to be replaced. Apparently, if moisture gets into the panel it shorts it out. One would think that when designing an appliance that utilizes water and creates steam, it would be sealed. Anyway, the repairman explained that because the dishwasher was in a residential program, the warranty was null and void. I wish that someone would have explained this before I purchased it. I went online to AppliancePartsPro.com and ordered the part for $100.75 including the shipping cost. Then, I went back online to look up how to install the panel. The repair person said that they are charging $133.00 for the part and $129.00 to install. A small star tip screwdriver and 15 minutes was all it took to fix. From what I have read, this will not be the last control panel but, at least, I know how to fix it. Another thing that I know is that Maytag is off my list of future appliance purchases regardless of where Im using them.
We bought a Maytag refrigerator. Big big mistake. It bangs, makes all kinds of noises. The bottom freezer has ice that builds up once in a while, has to be unloaded and thawed out. We have had several service calls and they do not know whats wrong. Trouble started about a month out of warranty. Called Maytag and they would not do anything. WE are very disappointed in Maytag. We spent more money to get a good product and ended up with junk. We are getting rid of it and buying one that is made by a company that knows what they are doing.
I paid $958 + tax for a Maytag Bravos washing machine in August 2008. I live by myself, so the machine is not overused. Nevertheless, it began to sound like a jet airplane during the spin cycle. And then in May of 2012, it failed with error code F51, catastrophic failure. The machine was not even four years old. I called a certified Maytag repairman. In less than 5 minutes, he told me the cost to repair would be about $900, and then he charged $115 for the service call! A call to Maytag resulted in Im sorry, there is nothing we can do.
Purchase washer and dryer January 26th, had delivered said February 2nd. Had a horrible delivery service, delivery men were very rude and scratched the dryer. Washer never worked correctly, called and had exchange set up for February 9. Washer was delivered on February 9 and again we had a horrible experience with the delivery drivers. They scratched the washer. The owner of the delivery company came to our home making sure everything was correct. Washer worked well for two and a half weeks. Then I noticed the water was slowing down when it was filling. Then this morning the washer completely stopped filling. We called Maytag and they told us we could not get anybody here until next Saturday. They were rude on the phone. We then called Home Depot where we purchased it and said we want to return the washer and dryer. They said we cannot return it. We are stuck with it. Now weve been arguing with Home Depot and Maytag all morning trying to get someone to my home to get the washer fixed. This set cost $1,400 and Maytag is not supporting us on selling us 2 lemon washing machines. We are stuck because we cant return them or exchange them. Home Depot gave us an option to exchange for a lesser model that they have in stock. When you read the reviews for that model the reviews are terrible. I would highly recommend that you do not purchase a Maytag or Whirlpool product. Their company does not stand behind their products or their workmanship. If I had the opportunity I would return these to the store. But it has been over 30 days and I believe that is not an option. Stuck with a lemon. Very sad that customer service is so crappy on an American-made product.
We bought a Maytag refrigerator less than two years ago because... its Maytag. Less than a year later we had five service calls. The refrigerator wasnt cold, the freezer was the temperature of the refrigerator and it took two months and two different repair companies to fix it. And now... yes, the same problem seems to be occurring. It was a leak that was supposed fix. Cant bear the idea of going through this all over again. NEVER again Maytag!!!
I renovated my kitchen 3 years ago. I decided on purchasing new appliances which included refrigerator, dishwasher, microwave, range, washer and dryer, all of which I got from Maytag. Of course they were always known for dependability but apparently they were not! What happened to this American product? In the last 3 years, I have had my refrigerator (**) serviced 4 times for the same problem. Each time servicing has been a nightmare at the hands of AE service, Preway service and of course at the helm of my nightmare Maytag Customer service. The first mistake I made was purchasing Maytag products followed by the second mistake of purchasing Maytag service contracts. I now have a refrigerator that is not working, waiting on parts since end of august. When I called Maytag customer service, they confirmed the parts were not available and recommended I go online and try to find the part! This added insult to injury. Today, Preway service finally came to install my parts and upon technician’s arrival he opens the part box and realizes he ordered an ice tray cover, when he should have ordered an Interface Control Board. Maytag continues to have their products serviced by incompetent companies and appears to have no interest in keeping you as a customer after you purchase, whatever happen to the dependable people?Maytag had built their reputation on reliable products and dependable service, what happened to this American Made appliance? Here is a prime example of what happened, and why companies like LG and Samsung are gaining more and more customers every day. The best advice I can give someone is avoid Maytag. By the way, I forgot to mention I have 2 small children ages 3 and 4 and Maytag is not concerned about how I would provide food for them with a refrigerator that does not work. Shame! This is not what I expected from what I thought was a reliable company.
On 12/09/12, I purchased a Maytag washer, model mvwc200xw, from our local Menards store. About 6 months ago, the washer started making a slight banging noise, and would occasionally move in the spin cycle. Now, when washing a small to medium size load, the banging noise is very loud and does a lot of moving. I found nothing in the troubleshooting guide to help me on this, so I looked on-line and found several websites discussing this same problem. They stated that the problem was a snubber assembly and the replacement part would cost $4.55. They also said the washer would have to be taken apart to change out this $4.55 part.I watched a you-tube video of someone changing this part and quickly came to the conclusion that I would need help in doing this. A comment was left in the video from a Maytag repairman saying that the person changing this part was not doing it in a safe manner. The repairman stated that changing it in the way this person described in the video was DANGEROUS! I wrote an email to Maytag customer service explaining the problem and asked if there was anything they could do to help me on this 1 1/2 year old washer. I received an immediate email stating they would get back to me in 3 days. Ten days later, I finally received a reply. I was told there was nothing they could or would do even though I was a valued customer and that they understand and appreciate my feelings of disappointment.I worked for a large department store from 1970 to 1990 and sold appliances, one of them being the Maytag brand. At that time, they were considered to be a top of the line brand. This was why I purchased Maytag appliances for over 40 years. I am surprised and saddened to see a lot of on-line complaints against Maytag appliances and also that this 1 1/2 year washer needs to be repaired so soon. Obviously, times have changed. I figured it would cost me at least $100.00 to have this washer repaired. Rather than do that, I am going to take this in need of repair to a scrape recycling center and then go out and buy a new washer, but it will not be Maytag! Maytag will never disappoint me again!
We bought this he Maytag washing machine about 3 years ago. I have hated it from the start and should have put a review right away because it is a piece of cr#&. It does not save any energy because I have had to rewash loads because clothes come out still dirty, lint still on them, sometimes even dry spots on clothes. I did a wash today and chunks of HE detergent still in the clothes. I am rewashing a load right now. I now have to do a presoak hoping that will help the load come out cleaner. So dont waste any money on Maytags HE machines as I will never buy another one.Being an environmentally conscious person, I thought HE was the way to go but it doesnt save any energy when you have constantly run a laundry twice to get clothes clean. It also does not do a good job spinning as clothes are still very wet. I hate this machine and I am thinking about junking it even though it still runs. Very bad purchase.
The bleach dispenser will dispense bleach BUT it is full of water after each use. The dispenser is flushed with water by the machine at the engineered time in the cycle. The warranty service companies want me to pay around $300 ($100 + $70/ hr) for them to work on it. I have to use a measuring cup and pour water into the dispenser until it begins to siphon out. Stop pouring, and the dispenser will be empty for the next addition of bleach. The washer is allowing water to partially fill the dispenser AFTER the bleach has been flushed/siphoned out into the load of clothes. If the flush water were completely shut off after flushing operation, the dispenser should be empty.
I have had KitchenAid and Whirlpool my whole life - lots of them - NEVER EVER have I had so much trouble with a washer. This front loader is the worst possible machine. My former Whirlpool was a front loader too - Never a problem. I purchased this Maytag set simply to have a matched set because our Whirlpool dryer died. This washer has to be babysat. The washer holds water and it gets musty - never ever before have I had this problem. Maytag says it is designed this way and I have to continue to buy AFFRESH (which is also very expensive). I have to use this two to three times a week and the pkg says once every 6 months - DONT DONT BUY MAYTAG. LOUSY.
I purchased my Bravo Maytag washer, dryer set May 31, 2015. I spent a little extra because they were suppose to be so reliable and last for MANY years. What a HUGE mistake! The washing machine is rusting. (A friend said, although Maytag’s big promotion was Made in America the inferior metal probably came from China). Buy cheap and to “hell” with the consumer! As many horrible reviews as I have read about the Bravo Series of washers and dryers I am shock there has not been a recall or better yet, a class action lawsuit! Rusting washing machine and have had to replace a part on my dryer...of course all cost came out of my pocket. I will NEVER buy anything Maytag as long as I live. I have told and will continue to tell my friends and family my nightmare Maytag story!!!
A lot of the reviews contain complaints about the Bravos XL MCT top load washer. We purchased one in December, 2015, and so far have not had any problems. We had a 3 yr old Whirlpool side loading washer that we just gave away, as it never got enough water to even dampen a comforter or quilt. This machine works very well, in spite of lower level of water. I was pleasantly surprised when I could see the water level with the first load! The controls are not as intuitive as other machines; e.g. spin only requires you to select Rinse/Spin cycle, and THEN turn OFF extra rinse. Perhaps the proper way is to have a Spin-Only cycle, and then tell the user to click the extra rinse ON. We do probably 1 load a day. Water bill has not been significantly higher than when we had the Whirlpool that hardly used any water. Today, though, a heavy quilt (it WAS distributed evenly around the impeller) was put on Bedding so the water level would be a bit higher to ensure the entire quilt was wet. Fine so far. However, during the Spin Cycle, the unbalance became so violent that the washer stopped for a few seconds and then went BACK to the Rinse cycle. It did this several times before we realized that the time remaining had not gone down in over 30 minutes. My guess was that the sensor believed that maybe some additional water with another Rinse cycle MIGHT even out the load. It didnt. I finally stopped the machine, redistributed the quilt and then ran the Rinse/Spin cycle, choosing NOT to do the extra rinse. All came out fine. There was NOTHING in the manual indicating that this might be needed, except for the instructions to Spin only. If I have any other problems, I will send here.
I have gone several years with wasted food at random times because my Maytag refrigerator decides to stop cooling whenever it feels like it. This is a continuing thing that started since the appliance was brand new and it has never been resolved. Maytag claims that they cant do anything about my refrigerator. They can do what they want to. From my experience, I feel like the issue is that they dont care to make it right. I am finally fed up with this refrigerator and I am buying a new one. I can guarantee that it will not be a Maytag.
Bravos XL top loading washer looks nice and very large, but thats about how deep it goes. It leaves even a small load half-unwashed unless you select deep water wash and even then it FAILS TO USE ENOUGH WATER. I tried to go and fill it up once with tap water and it totally DRAINED THE WATER AND SOAP before it unlocked! It was on Deep water wash and the top of the load was totally dry as I dumped the hot water onto it.It is a bad design and it should have never been sold. I know it has special places designed only for HE detergents but when you try to use a Tide Pod the detergent NEVER FULLY WASHES OUT OF THE CLOTHES.... Too small a load, too big a load, exactly 5 pounds or exactly 10 pounds it really doesnt work very well - AT ALL! I was thinking that I might like to get some SHOS at the low price it is but now I can see why they are definitely not getting back into business.
I bought a Maytag MDB8959SBS2 December 2013 with several major appliances for our new home while they were all deeply discounted and bundled with cabinets etc from Lowes. Moved in June 2014. Said dishwasher crapped out last month (May 2015). Buttons all fouled up, push normal and 6 other lights come on. Tried different resets, reboots, power down all no good. I ordered parts to repair, control board, control box, no luck. No warranty because purchase date was December 2013. This thing didnt last 11 months of use, and its just my wife and I running maybe 2 loads per week. I will certainly do more research and buy a foreign make/model or at least one not made by Maytag or affiliated brand. Unfortunately this supposed Made in the USA sticker sure doesnt stand for quality with this company.
Maytag Bravos top load washing machine - This is the worst washing machine I have ever used. Like some of the other complaints it leaves lint on your clothing. It does not put enough water in the machine. The so called smart technology that senses your load does a terrible job. Your clothing is halfway out of the water, with dry spots, even after 10 minutes of agitation. I am constantly adding 3 to 5 gallons of water to my loads to get things in the water. And if I want to let thing soak for a while you have to unplug the machine, because after 10 minutes it will automatically drain the water out. 2 years of dissatisfaction. I cant wait for it to die. I should have come to this site first. Never buy a machine without an agitator!
We Purchased a Maytag gas oven/stove three years ago believing it to be the quality of the Maytag of yesteryear, Boy have we been disappointed! When Whirlpool Corp. bought out Maytag several years ago they continued using the Maytag name only.. The quality is now less than substandard, It is a cheaply built piece of crap.. We would sell it in a garage sale and replace it with a quality stove/oven but we dont want anyone else to have to deal with this piece of junk! It will soon go to the landfill!!!
After only 4 years, the door handle of my $1200 range simply fell off. This seems to be a common problem with this range (Maytag Gemini Electric Double Oven), but what is inexplicable is why a part that perhaps is exposed to the most amount of pressure on a daily basis (opening and closing the oven door) would be held on with a plastic fitting! It seems like planned obsolescence to me. Apparently, the part is $100 (once shipping is included) from Maytag and for that I get the pleasure of taking the entire door apart to install it! Garbage.
I have always hated soft touch control panels so I purchased a Maytag Dishwasher with old style push buttons. IT DID NOT CLEAN THE DISHES, so Lowes took it back and I was convinced to UPGRADE to an MDB7749SBB0 and was told this machine was top of the line, although it was VERY temperamental from the start. I guess I should have done my homework. I see now several complaints about the control panels not working. I was told that MAYTAG was a very reputable company and that they stand behind their product. WRONG!. The company KNOWS these panels have problems and should replace them free of charge as it is obviously a defect. Nope, first they offer to send someone out (In a week) to repair it at $80 just to look at it and the panel is over $100 to replace, and when I complained they tried to sell me extra coverage for $250. REALLY? What is the purpose of purchasing a QUALITY dishwasher? I might as well purchase a cheap dishwasher and replace it when it breaks. I think you should be responsible for your product when you have several complaints on a specific part.
I was sooo excited to get this very very very expensive washer and dryer only to have the worst disappointment and let down...the washer in particular is horrible!!! It doesn’t wash!!! I thought I was crazy until I started reading all of these other reviews and found that many more people have had the same experience as I have... The tub never fills with water and the clothing never gets clean. I would love to start a class action against Maytag and get my money back or get a replacement.
We purchased a gas range and over the range Maytag microwave a few years back and have had problem after problem with the microwave. Weve had 3-4, maybe more, repairman here and they replaced pretty much everything. Its been going for about a couple years now without a service call, but it went out again today. Very frustrating when you spend good money on junk. We are now to the point that we either replace it with another brand or we just put in a hood and have a microwave on the counter. Just so frustrating. I would not recommend Maytag over the range microwave to anyone!
We purchased a Maytag Front Load Washer in April 2011. We did not purchase an extended warranty. From the beginning, it didnt seem to clean as well as our 12 year old top load Whirlpool had. Then in Summer 2013 it began to create fabric pulls in fine fabrics - tablecloths, blouses, etc. Whirlpool sent a repairman who charged $90 to tell us that the drum needed to be replaced because of a rough spot. He ordered a new drum and we understood that it would be replaced because it was within the 5 year manufacturers warranty on drums, but we would have to pay for installation. 2 months later, Whirlpool informed us they could not supply the new drum. Why are replacement parts not available for a 2 year old machine? The customer service rep told me that they would replace the machine for 15 percent of the cost of a new machine. All I needed to do would be to pick out a machine and let customer service know the model number and they would make arrangements and contact me re: payment of the 15%. When I contacted them again I was told that I would be expected to pay $508.00. That is 15% of a $3000.00 machine. It it completely unfair. Later, I was told that the first rep I spoke to must have been wrong because they dont pro rate replacements on a percentage basis. I told them that I was not interested and they have lost a good Whirlpool customer. In the last 15 years we have purchased 7 appliances made by Whirlpool. Never again! I am not impressed by their customer service.
Shortly after purchasing my Maytag refrigerator had to pay for a new motor in the ice maker. The cover for the lower large food tray broke. Now approx. 4 years later am getting ice build-up on the bottom of the lower freezer unit, about one-half inch thick. It is enough so the freezer door wont seal when it closes and the inside builds up with frost. Not happy with Maytag or this refrigerator.
Our control panel just went out...purchased in November 2015. From reading reviews it appears our only option is to purchase a new control panel and hope for another two years. Ours (MDB7749SBM3 Dishwasher) was purchased from Sears and was not cheap. When is Maytag going to recall this panel? I read reviews that this problem goes back to 2011.
I have had my washer and dryer for more than 5 years. As normal, over time, stuff wears out and parts need to be replaced. The manual doesnt list part numbers that are needed. The website doesnt pull up part numbers when you type in the model number. After paying for overnight shipping that isnt guaranteed (and was more than the part itself), it didnt show up until a couple of days later and it was the wrong part. I would have to pay for shipping costs of the return, now tripling the cost of the actual part. Calls to customer service were not at all helpful as all they could say was that I would have to pay for the return shipping and they were sorry there was nothing they could do. I wont be purchasing anything from Maytag ever again.
We are a family of three. We purchased our Washer and Dryer New, November 2011 at Lowes, in Lindale TX. I am disabled. I have had several spine surgeries and getting ready for another. I was injured at work and it left me crippled. I do not receive any benefits from my County Employer. My wife is a schoolteacher. We live on a limited income after my accident. We purchased this set with utmost confidence, our last set was twenty years old. We updated due to water, electric, and the environment. Our Maytags we had were still usable, it was just time for their retirement. They were hand me downs washer and dryer set. Truly! I dont know how old they were. When our washer started having troubles, it was making a horrible noise. We called Hughes Appliance. Theyre an authorized Maytag Repair Service Warranty Center. They sent Mark out we used them before. He stated the motor was not loctited from the factory. It worked its way loose almost coming completely off. This cost me a $85 service call. Mark also stated that the Tub Bearings were going out because off this. He called Maytag Customer Service and Dealer Warranty Service, said they wouldnt pay for the repairs or even the Service call for their factorys snotty WorkmanShip. I tried calling myself and got absolutely nowhere. I was polite, courteous and nice and they still Said, Sorry, We Know its less than three years old but thats the way it is. Sorry Sir! Have Nice Day! Its going to cost $389 to replace the tub bearings in top load washer. The washer only cost about 750 less than three years ago. Its the most expensive clothes washer Ive ever owned. One thing! If they dont make things right, I promise I will never own a Maytag again! And when I am in a store and see someone looking at their product I will make a point to tell them my situation and about my Maytag Washer. One thing is certain I can make sure young customer dont buy the wrong appliances while I sit patiently in my wheelchair waiting on my wife. Thanks Maytag! Its not What You Did For Me! Its What I Can Do For You!
We had purchased a Maytag refrigerator from a local appliance store in May 2012. The fridge was delivered in June and come August 5, 2013, it does not work. First, the temperature of the refrigerator declined drastically causing us to lose over $500 worth of food. Items that were even unopened had to be thrown down the drain. The first call was made to Maytag customer service. They decided to send a technician. Great. The technician came and informed us that it was the refrigerant. WRONG. The second technician comes and states that the compressor is shot and that is why it is not staying cold. Time to order the compressor that is on back order. Shocking. Another week goes by without a fridge. Cut to the third technician who comes and installs the new compressor. Fridge is cool and at about 32 degrees for probably 4 hours. The food goes back in the fridge and the temperature climbs to 70 within minutes. Strike two. Contact Customer Service and demand answers on what can be done. Speak with the first representative named Melinda. If you get her good luck. She states she doesnt care and hangs up. Call back to speak with another representative who is very sweet and compassionate and tries her best to help. Unfortunately, she was unable to do so. Asked to speak with a supervisor and had the displeasure of speaking with Scott. For all the trouble that we have been going through, time wasted, food thrown away, Scott can offer $100. Yeah, okay, nice try. The more we speak with Scott, he ups the ante to $150 and the final offer of $200. I advised Scott that there is someone higher than him that needs to be involved after he told me that he was the highest I could go. Wrong again. Time goes by and nothing happens. We receive a call from Yvette ** that was missed and call her back in the corporate executive office. We have contacted her and left her 4 voice mails and the response has been nothing. Actually, calling her you get her message that she is not available. This is over the span of a week. Nothing. ANOTHER technician is sent to look at the fridge and what was supposed to be a brand new compressor that was installed and states that the fridge is condemned. Well isnt that lovely?! Of course because the parts are made in Brazil and Maytag is charged $15 for them and they charge the consumer $200. There is no reason why they should work. We got in touch with the appliance store who told us that we need to speak with Maytag to ask for our money back because we are NOT taking the same fridge as a replacement. Now, we are plagued with the appliance store not taking our calls, the corporate executives not taking our calls, and a $1300 stainless steel french door paperweight. With a call in to our attorney and the phone poised to be dialing our local news stations, I am not sure of what the next move for Maytag will be. Im sitting here after 21 days of not having a refrigerator hoping that a call and resolution comes soon. My family will NEVER EVER purchase a Maytag appliance again. I wouldnt even purchase Maytag brand toilet paper because Im sure that it would need to have one function and even that function as easy as it is would not work. People, please save yourself the headache and the money and the time of dealing with Maytag, Whirlpool, and Amana. Their customer service does not care about you, their products are crap, and they will swindle you and leave you high and dry. I hope to have some good news about this issue but I can guarantee that nothing good is going to come of this, well, at least for Maytag. Get on your social media and let people know how TERRIBLE this company is. STOP BUYING THEIR PRODUCTS. Sorry Maytag, the buck stops here.
Water ran out of washer and flooded my garage. 1) Replace computer. 2) Wrong computer. 3) Water still flooding garage. 4) May need water valve. 5) Showed up didnt know what to do, then left. 6) Whole new tub - 3 hour repair - 2 weeks until they have time to repair. Still waiting. HELP.
I purchased a Maytag dishwasher four years ago and it has been serviced six times in those four years. Not just small things, main parts. Control board twice, control panel twice, and cleaning terribly the other two. They replaced the control board once and then would not do anything after that. I just got it replaced four years into this nightmare only because I bought a Sears home warranty plan and they are replacing it. I would never buy a Maytag appliance ever again.
My wife and I bought the Maytag commercial Bravo set about 5 years ago and both the clothes washing and dryer machines are still working as great as the day we bought them. Im a bit biased though as I bought Maytag commercial products in the past and will continue to do so because its they are a dependable company made a reliable machines.
I purchased a Maytag Neptune Washer and Dryer at Home Depot for over $900. Within months, the board went out. The repairman said that they didnt even know how to fix it yet - no training. The board was out again. This time, it was not under warranty. The repair costs $779 including part and labor. There were numerous other little problems along the way that we did repair, but now, forget it.
I bought a Bravo XL Washer 3 yrs ago for $900 to $1000. The washer started beeping and not starting to eventually not turning on. I called customer service as I was told my washer was still under warranty. They scheduled a service man to come out with a $95 charge to come out. He came and it is the user interface. Apparently, this is a huge issue with this type of washer. He told me it would be cheaper to get a new washer than to have this one fixed. I called Whirlpool/Maytag after the fact and was told the part is $422.49 to fix the washer. I explained that I was told it was still under warranty and they denied this is the case. My previous washer I had for 18 years and not problems until the end. Having a washer for 3 years and being told to purchase another one because it would be too expensive to fix the current one is very disheartening! I do not recommend this product to anyone, nor do I recommend the company as they do not try to make things right or offer any assistance in any way! Buyer Beware.
This one of the worst purchases I have ever made! Paid over $850 in March, 2015 for the Maytag Bravos XL. At first, we experienced leaking and now there is a terrible banging and clanging noise! Had an appliance repairman come to see what was going on. Apparently it needs a hub replacement and bearing replacement. Was told by two companies that it is not cost effective to fix it due to the amount of parts and labor.Aside from this major issue, I never felt that the clothes came out clean. Many times, the clothes would come out with detergent all stuck to the clothes and had to be rewashed. The softener and bleach dispensers are not removable and it is nearly impossible to get all the way into the cup in order to clean the mildew that builds up. The fabric softener dispenser always had gummed up chunks.Called Maytag several times to no avail. Was basically told - too bad its out of warranty. I have never heard of a washer giving out after 3 years! The worst part is that I have searched many places on the Internet and apparently the bearing problem seems to be a common issue with this washer. I purposely bought an American made product and am extremely disappointed in not only this product, but the company as a whole. The customer service department is awful. I will NEVER purchase Maytag or Whirlpool ever again. They lost my business for putting a terrible product on the market and refusing to acknowledge flaws. Interesting that this model is now discontinued, but they refuse to acknowledge the problems. Stay away from Maytag and/or Whirlpool!
Control Panel MDB8949SBB - I purchased my dishwasher in August of 2013. The control panel has stopped working and Maytag refuses to discuss the issue with us. Regardless of how many complaints they receive they are in denial about their product. They now offer a Repair +1 program which costs $260 for a repair and an additional 1 year warranty. If I do that I will get 1 year out of it before I run into the same problems. Any ideas?
We purchased our range in May of 2012. It is now November 2014 and the stove has had three brains, three ignitors in the oven and one ignitor in the back of the stove. When I set it to bake at 350 degrees, the oven heats up and I put the food in the oven. When I go to check the food, I find the oven stone cold and the brain is still displaying 350 degrees. According to Home Depot Warranty department, if the oven has been fixed three times for the same problem, then the unit is considered a LEMON. Ok, what about the three brains? What about the three ignitors? The ignitor in the back of the stove controls the oven as well. SEVEN times for a technician to come out and fix my LEMON stove is ridiculous. California has lemon laws. I will file suit against Home Depot, Whirlpool, A&E and Quality Appliance if this stove is not replaced within the next seven days. IT IS A LEMON! I have lost way too much food in this oven because I dont know when it shuts off.
I bought this machine in 2013 and within a year it had stopped going through any cycle. It turns off and I either have to restart a cycle or set the machine to rinse/spin. My clothes do not seem clean so I have begun handwashing them before putting them in the machine. I retrieve clothes and find some clothes dry. My towels have worn spots and threads pulled out. I cannot wait till I get a new washer because I am going to put this Maytag Bravos in the backyard and take a baseball bat to this hunk of junk.
Was coerced into purchasing this fridge three years ago. Told how Maytag is the highest quality fridge etc. From day one it was noisy and seemed to be running half the time. I had asked for a quieter fridge, partially why I paid $2000 for it. Now there is something wrong with it. Not sure what yet. But for $2000 it should not be failing three years later. My Samsung was quieter, 1/3 of the price and lasted at least 8 years. Thought about calling customer service but read too many bad experiences here in regard to that. Will never use Maytag again.
Maytag Dishwasher Model MDB6759AWS3 Does Not Start - If you are having the following problem, here is what I did to fix it. All of the lights on the touch pad would light-up when pressed but the dishwasher would not start. It appears to be a corrosion problem on the connector from the touch pad to the control panel. 1. Turn off power to the dishwasher. 2. Remove the inside cover to the dishwasher door - approximately 10 screws. 3. Disconnect the electrical connections from the inside cover to the control panel still attached to the door. These are snap connectors. Always a good idea to label the connections before disconnecting in order to make sure everything goes back together properly. 4. Remove the black cover on the control panel. There are 3 screws. 5. Find the green conductor tape that connects the touch pad to the control panel. 6. You will remove the green conductor tape from the control panel. DONT just pull on it. There is a white piece of plastic that slides away from the control panel and toward the green conductor tape. It will remove pressure from the conductor tape and the conductor tape can then be disconnected from the control panel. 7. Get a good pencil eraser and clean off the exposed copper connectors in the conductor tape. 8. Place the conductor tape back into the control panel and slide the white plastic piece over it to reconnect the conductor tape to the control panel. 9. Replace cover on the control panel. 10. Reconnect the electrical connections from the inside cover to the control panel. 11. Place inside cover of the dishwasher over the proper screw holes - make sure the bottom of the inside cover is overlapping the bottom of the door - or the door wont shut properly. 12. Replace screws.13. Turn on power and check.It worked for me and saved me time waiting for a repairman and expense of the repair.
My Maytag Bravos washer is 6 years old. I had to have the motor replaced about 2 years ago. Now, it gets stuck on uL on every spin cycle. I had a technician come, and was told its just cheaper to replace the machine at this point. What happened to the Maytag man of old, the one who never has any work to do because the machines are built so well?!
Bravo XL washer and dryer - I had the washer approx 2 months before it leaked water all over the laundry room. The company replaced the washer after two weeks. Now the dryer has gone out after two years. If it cost me the amount stated by other consumers I wont be fixing it.
Bought a Maytag refrigerator from Home Depot about 2 years ago. Like everyone else we are having leaking problems from the freezer drawers. I wonder if anyone has had it repaired and whether it was repaired
I chose Maytag because they received a good rating from Consumer Reports. I liked that they were for extra large loads however now that Ive had them for 12 years I know the large loads are no more than my old Kenmore washer and dryer. The real deal breaker for me is the size of load that you can actually wash. I was hoping I would be able to wash a blanket without worrying about the washer going off balance. My washer and dryer are Maytag although I dont know the model number. They are full size but the extra large load is not extra large. The knob on my washer broke and Maytag wanted $15 for a plastic knob! I found it on eBay for $3. The washer goes off balance too easily.
So we bought the whole Maytag kitchen appliance FZ (fingerprint resistant) series suite. That was such a mistake! Id give the part numbers but I think this applies to Maytag in general as it sounds like all of their appliances suck. Ours are 1½ year old and I already want new ones. Over $3,600 for junk. We knew it was no Viking or Sub Zero but didnt expect to flush $4k down the toilet either.The microwave is an over the range type and we have it vented to the outside of the house. The vent works like crap to remove the steam when you have a large pot of water boiling on the stove top. I can put the fan on high and barely any steam goes up the vent, most of it ends up soaking the microwave door to the point where I have to towel it off. The vent will hold up a paper towel so I know its pulling air but the location of the vent in relationship to the large front burners makes it useless. And the self cleaning is as others have already stated - A joke.We bought the fingerprint resistant SS and I would rather have the fingerprints than all of the scratches. Today, and this is no BS, I had a lottery ticket on the fridge under a magnet and I pulled the ticket because I wanted to check the numbers, well I slid the paper about 4 inches while it was still on the fridge under the magnet and now we have these fine scratches everywhere I did this. It wasnt the magnet because it has a felt backer on it, I took the paper off and slid the magnet all over the place, no scratching. I cant believe a piece of paper would even leave a mark at all. This is aside from some larger scratches that someone in the house must have used a feather duster on it or something.The French door fridge is loud and the ice maker is huge! The slide out basket in the freezer always gets cockeyed and stuck like its coming off the track. To line up the door tops you have to adjust the feet on the bottom of the fridge. I have to put ours out of level to get the door tops to line up, well this makes it look terrible in the cabinet space so you have to make a choice of what is uglier - thats just bad engineering. Our old fridge (GE) you could adjust the doors right on the bottom of the door. Its like they forgot this and said, Well you can just tip it one way or another to get them to line up, ya lets put that in the manual. The dishwasher sucks, plan on rinsing everything, even the silverware doesnt come clean. No its not our water.We are so disappointed in this brand which used to be considered very good, what the heck happened? Ship manufacturing over to China? And another thing, I highly doubt this is stainless steel. I know there is ferritic and martensitic stainless that are magnetic but Id bet all of my appliances that this is just regular carbon sheet steel with some coating on it to give a stainless steel look. All except for the range, that is different and doesnt scratch like the fridge, microwave, and dishwasher. Not sure why but probably has to do with the heat so they couldnt use this junk coating, just a guess though. Anyway it doesnt matter, all of the appliances are a complete waste of money. Poor design, poor performance, poor durability, pure junk!
Not only does dryer come with missing parts and are told by Maytag 1 to 2 weeks for delivery or drive 25 miles to pick up one. You do not qualify for rebate even though you do not receive washer and dryer for 5 days after rebate starts. Should have kept my old GE was faster and got clothes cleaner. Was looking at a Maytag refrigerator not anymore with their service.
We have been married 50 yrs. We have never had a Maytag, we bought one 4 days ago, Dec.13, 2017. This is the worst wash machine (Maytag Bravos XL MCT) we have ever had, the clothes come out wet with white soap marks on the dark clothes. Lowes said we can exchange it for another washer, it will not be a Maytag.
I have just joined the open and close the door Maytag Club. Purchased four Maytag products on Black Friday 2017 as I always trusted Maytag. Only disappointed to have my microwave (MMV4205D-4) come down with the virus (open & close door) that has plagued so many unsuspected owners. Almost made its 1st year anniversary. Now I see this has been going on for years and all they do is add different model numbers at the end. Luckily Im in the 1 year warranty and repairman coming next week. Now I question if I should take the extended warranty as I see this is going to happen again down the road. And will the extended warranty cover it? Guess the Maytag repairman isnt sitting and waiting for repair call anymore. He is being kept busy!
Maytag bottom freezer / refrigerator: What a low-quality operation these guys are operating. We have a 5-year-old double door unit, which is not a cheap ticket item; and we thought that Maytag was from the days of old. The compressor failed along with ice makers and some high-use parts inside. I can understand the plastic lids and guides wearing out with heavy use, but not the compressor. I called Maytag and was directed to their proud Tennessee Service Location. It might as well be in China, where the real owners are located. She said, Oh well, we build quality units that are to last 12 years. However, they are man-made, and you cant count on that being a positive thing. What arrogance. I might get stuck with another brand from Asia. But it will never be a Maytag or any other in their family of products. The repairman is really busy these days.
February 2011, I purchased a washer from Lowes and started having problems with the washer leaking and skipping cycles on the first week. Lowes exchanged the washer end of first week. The new washer started with not adding water in wash cycles. The repairmen sent by Maytag could not find any problem with the washer. The washer worked off and on for months with problems. Cycles with bleach added worked fine, but 3 or 4 loads later with no bleach having been added, it would produce bleach-stained clothes. The repairman came out again and could find the cause for skipping cycles, but suggested I run clean cycle every time I use bleach. It defeats the purpose of purchasing an HE water-efficient washer.The third repairman sat and watched the unit run a load and then he said I know what is wrong. He took the washer control panel apart and found the wire harness was not properly connected from tub to control panel. I have not found what causes bleach stains 3 loads after the bleach was put in the washer. I will not recommend this unit to anyone because of manufacturing problems with harness assembly.
I purchased my Maytag side by side Model No. MSB27C2XAM00 in August of 2013. Within a 2 Weeks the lettering was gone on the control panel for the ice and water dispenser. I contacted Maytag and they replaced it, but the next one did the same thing, and the next one! They replaced it three times and they have all done the same thing. Now they are refusing to do anything more because they say I must be using cleaner or something on the panel because I am the only one having an issue with this! I assure you I have not used any cleaner and there are only three people in my household so it doesnt even experience excessive usage! I know this problem isnt as extreme as some, but when you pay this much money for an appliance you would like to think it should last longer than this!
M1BXXLZYB00 - This is the worst appliance I have ever owned and I am 56 years old. Very noisy, freezes my produce and actually anything in the refrigerator. Yet the freezer wont freeze popsicles. Had 2 service calls on the fan and or fan motor in the first 6 months. Now 2 years later we have replaced 2 compressors and had to pay 200.00 labor to have installed. Now the compressor is out again not even 30 days after the first 2. Whirlpool wants to send another compressor and the poor repair guys are suppose to do it for free now because it is within the 30days. The offered me to buy another refrigerator with prices of 699.00 and 519.00. My fridge in the garage is way more dependable than this one and I have had for 10 plus years with no problem.
It washes extremely well. Its reliable. The wifey loves it and thats enough for me!!! I have had no major mechanical issues. Since 2012 we use it heavily and every other day. I would purchase same brand if need be but Im confident that would probably be in 2024.
I live in Southern Indiana and bought my appliance from Charlie Wilsons for 25 years. 3 years ago my Whirlpool washer quit filling up to full level. I decided to move it over and use for my car and pet towels. When I bought my hose in March 1999 every appliance was Whirlpool washer, dryer, refrigerator, stove, dishwasher. GE is made in Louisville, KY but I dislike the union.Anyway I bought a Maytag model MVWC415EW1 June 2017. Recently it started making a grinding noise when going in spin cycle, wadding cloths up and leaking black water on basement floor. Called repair shop out. I just do not have the time to repair stuff anymore. They came out $80.00 service call and tell me at least $300.00 to repair. Wait a minute. $500.00 to buy a new one over $300.00 to repair. Guess what I did? I called Maytag and complained. CASE NUMBER **. They reviewed and denied. Not a problem. I said, I guess you do not need me as a customer anymore.I have twenty year old Whirlpool washer and dryer still running, I have replaced my refrigerator (Old one in garage still running a colder than new fridge and day of the week). Bought Amana=Whirlpool and it has quit and replaced with a Whirlpool July 2019. Nothing is built like it used to be BUT we still pay as much if not more. Off I go to Charlie Wilsons to buy a $1000.00 Speed Queen washer with 7 years parts and labor warranty. Had to order it but old washer still running just not going to full mark.
I purchased a Maytag Centennial Washer at the end of last year. Within 2 weeks, I knew it wasnt a good washer and asked my husband if we could return it. He said, No. I dont like using the fabric softener dispenser, so I used to use a Downy ball. This washer doesnt spin hard enough to open the ball. I tried 3 separate times. Each time, the ball came out with the fabric softener in it at the end of the cycle just like it was when I put it in. It also doesnt get the clothes clean. Im using chlorine bleach, detergent and OxiClean and our whites are gray. It doesnt get the simplest stain out and the soak feature is a joke. If you use the soak feature, the washer fills up, the lid locks, it soaks and then the water drains out. No spin or anything.Normally, on the old washers, you could just push the knob in to stop the agitation to soak something, but not now. The lid locks, which I cant stand, when the washer is working. I would like to see if it is agitating or to add more clothes if I want. Im not sure who designed this washer, but they should go back to the drawing board. Ive tried every cycle and none of them work well. It also takes an hour to wash a load of clothes. Im just so disappointed with Maytag on every level. This was my first Maytag purchase and it will be my last.
My complaint is not against Home Depot but Maytag Products. They are inferior products. Stay away from Maytag! Note: We are in our mid-to late 60s, no kids using these products and they do not get a lot of wear and tear. Maytag Microwave: MMV 4205DS-0, May 29, 2014 we purchased Maytag appliances for our kitchen (stove and microwave from Home Depot). I liked the 10 year metal warranty plate attached to the front limited warranty of the microwave. This means nothing! They cover the stainless cavity of the microwave (a part that will never go bad). June 3, 2014 this microwave was delivered. Thanksgiving, the microwave went out November 30, 2015 this was replaced with GE Profile Model JVM3160RFSS for $178. November 30, 2015, Diamond Factory Service was here for the Microwave. We paid $90 for the service call. They wanted $228.09 to repair (1-8206419 Switch $15.22; 1 W10269460 Switch $27.03; 1 W10727360 Microswitch $27.03 and Labor $155.00). Maytag Dishwasher MDB7749AWM. Purchased from Al race Appliance for $599.95 total with tag etc was $920.27 on 5/16/12. So thankful was purchased the additional warranty for five years. We have had 2 service calls so far for the same issue, which is W10356494 Console CMFF0312434. This is a known problem (it will not start). I wish I would have googled the model before purchase was made. When the warranty expires, this will go to the curb too.Also, purchased Maytag Neptune Washer and Dryer from Best Maytag, Rockford. The dryer had problems with the circuit board after a short time. Too expensive to replace. Our family and friends ALWAYS purchased Maytag only. No more! Stay away! We are waiting for the oven to go next. Oh and check out the bottom drawer. There use to be room for pots and pans. No more. Lucky to get your pot holders in there.
Maytag Frenchdoor MFX2570AEM3 - Was initially really excited with this brand new fridge. We have not even fully paid it off, as we bought with credit at Home Depot, and it continuously leaks water from freezer! I have taken everything out, defrosted, spent about two hours pushing hot water through the freezer drain with a turkey baster and it was only about four days before I had a puddle on my floor again! We have bought quite a few maytag products before, but after this fridge, probably never again! If there is a recall or a lawsuit pending, please, someone advise me of either.
Have had the top freezer Maytag refrigerator for several years now, and it has performed great. Exterior is easy to keep clean, and the interior shelves come out easy for washing. Three drawers for fruits, vegetables and meat/cheeses work out great, and keep those products at the correct temperatures. Settings for both freezer and refrigerator are easy to see and change, if needed. Would buy another Maytag unit. Easy slide out for cleaning coils behind the unit.
I purchased a Maytag Bravos washer and dryer combo 2.5 years ago. Six months in, I noticed that the washer would always stop halfway through the cycle. We had a repairman come out because it was under warranty and he said it just had to be reset. I then started to become weary of the product. The washer, that is larger than most, is still a problem today. The dryer, the last couple of months, has not dried clothes completely. Today the dryer just stopped. Maytag will rip you off when called for service because the warranty is expired. I have owned old dryers for several years and I am so disappointed with the Maytag product that I will make sure that anyone I know thinking about purchasing a Maytag will buy another brand. The worst washer and dryer I have ever owned.
In October 2017, I purchased a Maytag MVWB765FW0, thinking that it would live up to the Maytag reputation but I will NEVER buy Maytag again. This machine is more suitable to wash industrial canvas rather than clothing and bedding. All the laundry is twisted and mangled and ends up in a large tangled ball at the bottom of the tub. My clothing is being destroyed faster than I can replace it.
I purchased a French Door, Bottom Freezer refrigerator in the summer of 2006. Less than 3 years later, the ice maker door kept opening and closing and the lights on the door panel kept flashing. I called Maytag and found out there was a problem with the circuit board, and that it was under recall. The refrigerator was fixed at no charge and I was happy. Approximately 2-1/2 months ago, less than 7 years after I bought the fridge, it started getting too cold inside and then too warm and then too cold, etc. Then it stopped cooling altogether. From what I read, it was either a problem with the compressor or the relay on the compressor. There was a recall on the relay on some models, but not on mine. I cant even afford a service call. Let alone a repair charge. If the compressor is the problem, Im looking at a repair bill in the hundreds of dollars. The online price for a compressor is over $300. I dont have the money. So the beautiful refrigerator that I paid $2,000 for sits in the kitchen, unplugged. I never figured that Id pay that kind of money for a refrigerator and have 2 major problems with it in less than 7 years. I just got off the phone with Maytag and, of course, they cant do anything to help me. I was hoping to never buy another refrigerator, but if I have to or if I have to buy any other appliance, I will never ever buy another Maytag or Whirlpool. I will post everywhere I can about my experiences with this refrigerator.
I have had this machine for 15 years and never spent a penny on any maintenance, I love it. Some things are worth it and it still has a stylish look and cleans great. The only thing I would change is if it didn't have any the middle washer paddle so it would have more space like the newer models.
Washer when using sometimes my clothes are full of soap residue. The screen did not turn on. After unplugging it for a few minutes it finally turned on. Dryer gives a warning to clean the airflow. I clean it and the error never clears. I use my swifter to clean it and I still get the error. I finally took out the screen and so far no error.
I love this washer. You can fill all the way or energy setting but either way it does the job. I paid 1200 for a Whirlpool. it was broken within 6 moand couldnt get service repair. With the Maytag it was on sale for 550 cash. It stop spinning. I called for service. They were there in 2 days on time and 20 minutes it was working. It was a needle stopped it. Just reprogrammed and wa-lah!
Purchased a Maytag range with Aqualift technology in 2013 thinking it was a good brand and *happy* to find a new way to self-clean my oven. This turns out to be nothing but a joke and I am not *happy* with it. After following directions to the letter, there is some loosening of anything on the floor of the oven, but the sides and top are slowly being coated with more and more grease. Ive spent way too much time with my head in the oven trying to scrub stuff without using a heavy duty cleaner but feel I now need to resort to Easy Off as there is no other way to get it clean. I also dont understand why they tell you to remove the racks since there obviously isnt enough going on to even clean the oven... How would the racks be damaged? And now I believe there is a problem with the Dual Choice element where Im not able to turn the temperature down. Even turned back to the low setting, the pan cooks away like its on high. I have to keep turning it off and then back on in an attempt to find something similar to medium or low heat. Im so very disappointed in Maytag and feel this method of oven cleaning should never have been put on the market. Its a scam!



