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Maytag Refrigerator Model OBX MRT711SMFZ
Maytag - 21.2 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel
Satisfy hungry family members with this Maytag top-freezer refrigerator. Its generous 21.2 cu. ft. capacity provides enough room for everyone's favorite foods, while its spill-proof glass shelves keep everything organized. The EvenAir cooling tower helps ensure food freshness, and the fingerprint-resistant finish on this Maytag top-freezer refrigerator keeps it looking new.
Manufacturer: Maytag
MODEL: OBX MRT711SMFZ
MSRP: $1169.99 USD
Maytag Refrigerator Model OBX MRT711SMFZ Error Codes
CODE: Flashing "F"
PROBLEM: If the letter "F" is flashing on the display the refrigerator, try resetting the refrigerator as instructed below.
FIX:
Reset power to the product:
- Power unit down by turning off the circuit breaker(s) or unplugging the product for one (1) minute.
- Power unit up by turning on the circuit breaker(s) or plugging the product back in.
- Ensure the cooling function is turned on.
- Monitor the refrigerator for one (1) minute to ensure the error code does not display again.
CODE: PO Error Code
PROBLEM: Power Outage: The Power Outage indicator lets you know if the power supply to the refrigerator has been off and the freezer temperature has risen to 18°F (-8°C) or higher. The control panel temperature display will read “PO,” and an alert tone will sound three times.
FIX:
“Confirm” will blink until you acknowledge the power outage by pressing MEASURED FILL under “Confirm.” Once the power outage has been confirmed, the “PO” will disappear, and the display will return to the Home screen.
Related Error Code Pages:
Maytag Refrigerator Error Codes, Maytag Range Error Codes, Maytag Washer Error Codes, Maytag Dryer Error Codes, Maytag Microwave Error Codes, Maytag Dishwasher Error Codes,
Related Troubleshooting Pages:
Maytag Refrigerator Troubleshooting, Maytag Range Troubleshooting, Maytag Washer Troubleshooting, Maytag Dryer Troubleshooting, Maytag Microwave Troubleshooting, Maytag Dishwasher Troubleshooting,
Related Repair Pages:
Maytag Refrigerator Repairs, Maytag Range Repairs, Maytag Washer Repairs, Maytag Dryer Repairs, Maytag Microwave Repairs, Maytag Dishwasher Repairs,
Related Parts Pages:
Maytag Refrigerator Parts, Maytag Range Parts, Maytag Washer Parts, Maytag Dryer Parts, Maytag Microwave Parts, Maytag Dishwasher Parts,
Maytag Refrigerator Model OBX MRT711SMFZ
I bought my washer just over 3 years ago and it started making loud clicking noises and it seems like the agitator function is not working at all. I have a repairman coming over in a few days. I knew I should have gotten the extended warranty!
I purchased a Maytag Bravos HE top load washing machine from Sears in 2011. In January 2015, the machine stops at the spin cycle and wont continue the full process. The lid light comes on and blinks red. The machine made a loud grinding noise. A technician from Sears has been to my home 4 times in a month but unable to fix the problem. I have to take my clothes to the outside laundry. I have a protection warranty but it ends in a week. Im frustrated. Maytag Bravos sucks.
Purchased a Maytag front loader and matching dryer in Sears and have had nothing but problems with both since the beginning. Now that the warranty has run out we have even more problems and doing laundry has become stressful. Big lemons. Wish I had kept my Kenmore units. Now looking into reviews for other brands, may go back to the Kenmore brand too. NOTHING can be as bad as Maytag.
One year and 1 month after purchasing dishwasher, the lights on the control panel would move around and if I close the door all the way it will begin to wash. I have not contacted distributor about repairs. After reading all the reviews, I think I will just use it until it quits. Will never buy another Maytag.
I purchased the Maytag Bravos XL MVBW755DW Washer and MGDB755DW Dryer in July 2016. Shame on me for not making my complaint sooner. They offer the Tide Pods for use but they dont completely dissolve and leave a residue/stain on the clothing. I have to wash everything on Deep Water Wash just to try to get them to come clean. Clothes will come out dry in some spots, they will have fabric softener stains on them, the pre-treated stains are still there once washed. Lint residue will be left on just about every piece of clothing. The fabric softener/detergent dispensers left side is rusting and I have to pull it out and clean it once a week. I cant get to the track on the inside to try to clean it and soon that will deteriorate and the dispenser will no longer slide into place. If I could attach pictures I would. Now moving on to the dryer, it dries clothes great. My only complaint at this point is that when the cycle is getting ready to shut off it sounds like a jet engine and rattles terribly. To sum this up, I called customer service this morning. They said nothing that I am explaining to them sounds as though it is a manufacturers defect. They said they will send a tech out to review at a fee of $99.95 plus the cost of any labor associated with the repair. They did however offer to pay for the parts. Now my question to them is if none of my issues are a manufacturers defect then why would you offer to pay for the parts? The unit(s) are no longer under warranty... Think twice, gather as much information as you possibly can prior to making a major purchase. I DO NOT RECOMMEND THIS PRODUCT!
I bought a top of the line Maytag commercial washer. We had a number of service calls replacing parts, gear box etc. Then, they finally replaced the machine and all the same issues happened again. They will not take back their machine or refund me my almost $1K paid. The washer squeals when it starts washing and clunks all while agitating - I can hear it upstairs. After yet another service call (#11 now and no salary replacement for me) the result is that Maytag says when the temp in the house is 67 or lower, the parts in their machine expand and contract and will make noise. No fix, no refund oh, and no one you can contact by email in Canada to help. Moral of the story, dont buy Maytag.
Maytag products are a waste of money! I purchased a Maytag Front Load Washer a couple of years ago during the Cash for Clunkers rebate where we were asked to give up our reliable machines for so called energy efficient new models. After spending over $1,000 on this fancy front load machine and having it installed, I go to use it the first time and it won’t work. It took me a month to get someone to come and repair the bad board on it. I then started to use it and after a year, the thing started making a horrible loud noise. I called the repair folks and they told me it is out of warranty. I called a local repair guy who told me that the drum is shot and that it will cost $700 to repair. So I got a total of 10 months of use out of this stupid thing. Thats $100 a month to do my laundry! I would be better of dry cleaning! I have searched the web and see that this is a common issue and that Maytag refuses to make this right. Well, I can choose to never buy a Maytag again. I hope that others will heed our advice and do the same.
I bought this MMV4205BAB microwave thinking Maytag was a good brand and I wanted an over the range type. Problems began when it would stop in the middle of a cooking cycle. I called the repairman as it was under warranty. It was decided by the repairman that the weight of thing was too great for its thin frame, not letting the door close correctly. I got a new one and it, from day one, would make a shorting sound every time anything was cooked, on the stove top, under it, while it was on. It finally just shorted out. I have a Maytag washer and dryer that are also junk. So, needless to say, Maytag, 3 strikes and youre out. I will never have another Maytag product and I let others know what a great product it is.
We love our Maytag Dishwasher! It's very durable, doesn't use a lot of water and really gets our dishes exceptionally clean. The best part is that it sterilizes on the final cycle! We've long trusted any Maytag appliance in our families for generations.
The dishes need to be washed off to be sure they will be clean. It holds a lot of dishes. You can put it on a short wash or long one. Leaves water on base of glasses sometimes. Holds moisture. Heavy wash, normal wash, light wash, rinse only, auto clean, delay 1-9, heated dry, sanitize, tough scrub, extra rinse. Regular size 24. Beige color. Electronic buttons. Maytag Quiet Series 200: I do not like the racks for putting dishes in. Otherwise it holds a lot. It does not clean dishes if you do not rinse them off first. If you run the dishwasher immediately after putting dishes in it will clean them off. Sometimes it leaves water standing. Even with what I have said I really like this dishwasher. We have had the dishwasher a long time. We use it at least 2 times a week.
Yesterday, the main compartment of the refrigerator is not cooling. The freezer still is working. This unit is 2.5 years old! I have never bought an extended warranty before, but on day one, this unit hardly ever shut off. It didnt seem like the electric bill was any higher but never felt good about the unit. Plus, I hated the ice cubes all over the floor when I pulled out the lower drawer. The monitoring device is in the roof of the fridge and takes up a lot of square footage. Nope, will never buy another Maytag. If their products cant last more the at least eight years, then it is such a waste of our money. Do better! Im writing Consumer Report and the President of the company. Who replaces all the food loss?
My Maytag (MDBH955AWB) dishwasher (not even 6 years old) is losing its prongs that help the dishes to stand up. They are corroded at the bottom and snap right off, leaving the dishes without support and banging into each other. We are only a family of 3 so it gets moderate to minimal use. The bottom basket costs $200 to replace, a third of the cost of a brand new dishwasher. Everything else about it is fine but my dishes will be chipping away. I cant believe Maytag made the basket so poorly that it doesnt last the lifetime of the dishwasher.
The washer doesn’t have enough water to to get clothes clean. Even on deep water wash there’s is not enough water. It doesn’t get clothes clean, its very noisy. It takes a long time to was, even on short cycles. You can’t soak dirty clothes, it has a cycle for soak but it is not long enough. After about 3 months the lid licking doesn’t work and the progress lights remain on and never go off. This is the worst washer that I have ever owned. I just want to return it and get a different one!
I think it would be nice to state on the box of dishwasher that customer may need a water connecting fitting and hose for their new dishwasher. Yes, I was asked if I needed anything else and I replied I dont think so! Well when I got home, I did need the water supply sweep 90 degree elbow. Or tell sales people to inform there are parts missing. I had to drive back to Huntsville, AL from Hazel Green. Not life or death, just saying! I do like Maytag products. The dishwasher I replaced was17 years old and we had good service! It’s just starting sounding like a rocket motor. Time to upgrade, I thought. Well my wife really thought so! ;)
We purchased our Maytag 4000 series washer and dryer (Model: MHWE450) in December 2010 from Best Buy. For the first six months or so, we were very happy. We started to notice that the washer was getting a little louder by the month. I checked the level multiple times to be sure that wasnt the issue. Assuming it was just part of how the washer broke in, I just let it go - a bad move! Fourteen months after I purchased the set, the washer flooded all over the floor. I opened the washer and pieces of plastic were all over our clothes. After further inspection, the drain was completely full of the same plastic. I cleaned it all up only to find that the washer tub was so loose that it was banging side to side.I called Maytag to ask for help or suggestions. They basically told me that I was out of warranty and kind of out of luck. I responded that we do a total of four to five loads of clothes per week and that there was no reason that this commercial series washer should have failed after 14 months. They offered a one-time service plus extended service contract. Feeling that I had no choice, I spent almost $400 assuming that I had a fixed washer and a year extra warranty. I was told that someone would be out to look at the washer in three days. Finally, after me pressing and pressing, someone showed up a week later. He put a list together of all of the items that were needed to repair the washer.Two days later, Maytag service calls and says that the washer will be too expensive to repair and they would be giving me a reimbursement for buying a new one. They didnt have an exact amount yet. Two more days later, they finally called me with an offer of around $550 ($250 less than what I paid) based on their research of what I should be able to find one for and directed me to the website. One big catch though - it didnt include the $125 shipping charge. When I called to request for it to be paid as well, they declined with basically a “take it or leave” type of attitude. Not knowing what to do, I called every local appliance store until I found someone that had two in stock. When I went to look at them, I was told that both of the ones that they had were rebuilt because that model Maytag washer had a major issue with the bearing and basically needed to be replaced on all of them.Luckily, I was able to buy the washer and a five-year extended service contract for around $690. So in the end, I paid $799 for the new washer, $400 for a warranty, another $100 to replace the washer, and close to $100 in laundry mat costs for three weeks. I promised everyone that I spoke to with Maytag that I would write a review to share my story and thats why I wrote this. The repair plus warranty is a joke. I like this washer/dryer but will never buy another Maytag appliance again. Next time, I will buy extended service contract from the start.
I purchased a Maytag refrigerator from Home Depot on 5/17/11. It would run, then not run. It spoiled all the food not in the freezer and most of the food in the freezer. This happened early November, being less than six months old. My wife called on 11/8/11, they repaired it on 11/18/11. Ten days of no refrigerator and a lost of about $200 in spoiled food. The company would not pay for any of the money I lost for the spoiled food!
This is was my first time experience to purchase Maytag Bravos XL (MWWB835DW) 5.3-cu High Efficiency Washer. I need it fast replacement to my front loader Samsung washer as it was recalled and had mold issues. I was looking for a High Efficient and Star Energy digital, glass top reliable machine. I may say that I was fooled by advertisement and promotion from the Advertisement and promotion from Home Depot. I did not know much about Maytag Brand but I was convinced by sales person and price promotion. Big Mistake! Huge! I am extremely dissatisfied with this washer, it doesn’t use enough water to cover the clothes! No matter which cycle you use, the clothes don’t come clean.I wash and re-wash my clothes and ending up paying huge water and electric bills as I have to use deep hot water wash each time and after rewash again! Not so High Efficient! After using this machine for just over 6 month all my white expensive towels turned gray and all my whites is no longer white. This washer ruin my clothes. Another problem that this machine doesn’t have small load quick wash and if you have a small load it will go through 50 minutes cycle and I still need another wash after all! If I would wash my king size comforter I still have to do it twice and it does NOT rinse all the water out! I thought I can do big load but this machine cannot handle big loads!My laundry days became a nightmare! I would not call this machine High Efficient at all! Company does bogus advertisement just to fool and attract consumers. This is terrible washer which make me think how possibly this machine is on the market and allowed to be sold? I did not notice problem till very late and I missed my 90 days return policy. Now I have to find another replacement. What a waste of money! I do not recommend this machine to my enemy. Please read reviews before buying this horrible machine. Do not miss your 90 days policy returns. Save your water and electric bills by avoiding Bravos XL. I am hoping that Consumer Protection will step in and evaluate numbers of complaints and will help those who were fooled and ripped off by such a false advertisement.
Stay away from this product!!! Lets just say one star is too much for this product. Terrible. Lets just say one star is too much for this product. We bought this washer 2/2017. We used our previous Maytag washing machine for about 15 years without any problems. But this machine on the first try was a big disappointment because it did not wash clothes very well. Clothes come out of washing machine smelling bad and you could see the soap scum on darker clothing. We try to return the machine to Home Depot after 3 days, but they said after 48 hours they could not take it back. So if there was any problems we had to call a technician to repair it. Well, there is nothing to repair because thats just the way the machine is designed to conserve water.Worst washer and the customer service is even worse than this machine because they just keep repeating that if there is nothing to repair then, there is no problem. So, therefore its not their responsibility. TERRIBLE!!! I even bought their extended warranty and that doesnt do anything with dissatisfaction on this product. If you are owner of this company or at least care about your company, you should stop making this kind of product, and listen to peoples complaints!!! What a waste of our hard earned money in this bad economy!!!
Maytag never fails to please me. My dishwasher is so quiet I sometimes have to put my ear next to it to make sure it’s actually working. The inside is stainless steel (those are the quietest) and it has a child lock so my 2 yo grandson can push all the buttons he wants and he still can’t mess things up. I love the high temp and sanitize features and everything is always clean and dry when done. It seems like it takes a long time to run through all the cycles, though. That and no adjustable top rack are the only two things I miss with my previous dishwasher.
Maytag Centurian is a terrible product. I dont think the designers of this model have ever washed and dried a load of clothes. Washer problems: The lid (top loading) locks so user unable to determine if the correct amount of detergent is being used. There is an unlock button, but it takes quite a long time to unlock (maybe 15 seconds), then an even longer time (seems like a minute or 2 to restart). The machine is LOUD and at one point in the cycle BANGS. I actually returned the first as defective, but when the 2nd machine made the same noise, I was told, no, thats the way it is. It seems to take much longer to wash a load than my previous machine. The Power Wash tears my clothes. Even the regular wash puts holes in my thin tee shirts after a few washes. Really had to get spots out. I almost have to hand wash to get the spots out BEFORE putting in the machine. Dryer Problems: Takes 70 minutes or more to dry a normal load with a couple of towels. The cover to the lint catcher doesnt seem to be properly sealed. Lint particles get all over the top of my dryer. I bought this Washer/Dryer combo last year. Im annoyed every time I do laundry.
The range I have works awesome, which is surprising for an electric stove. For being 11 years old I am happy with how it is still holding up. The only thing I would improve is if it was a double oven instead of a single!
Maytag refrigerator model MFF2558VEM9 purchased in November 2012 from Home Depot for $1329 suddenly would not maintain freezer temperature under high 20s in April 2017 (4 years, 5 months). Repairman says it has coolant leak, probably due to corrosion within the sealed system. Cost to repair - $1500. Repairman says this is a common problem.
We have a Maytag Neptune washer and dryer. The seal is full of mold. We replaced the seal a few years ago and I wipe it and try to clean it every load, but it is useless. I saw there was a class action suit and I was never notified of this. I would have participated. I want it fixed, replacing the seal does not work.
In late March or early April 2010, I purchased a Maytag Microwave from Sears in Ocean, New Jersey. The microwave was installed by Sears technicians on April 9, 2010. The total price for the microwave and installation was $356.53. I specifically purchased the Maytag brand because of Maytags longstanding reputation for quality products with long lifespans.On October 5, 2014, the microwave became inoperative and displayed a code of SE. On or about October 9, 2014, I contacted Maytag Customer Experience Center, via email, and advised them of this problem. I also wrote to Maytag explaining the situation. On October 15, 2014, I was advised via email that, as my warranty had expired, any repairs were my responsibility. I requested that my email be forwarded to Maytags CEO for consideration and review and was advised on October 20, 2014 that a Maytag supervisor would call me within two to three business days (of October 20th). After a follow up letter to the CEO, I was again advised on October 28, 2014, that the microwave was out of warranty and any repairs were my responsibility.I should add that I contacted Maytag Repair Service and was advised that the price of the repair far exceeded the price of the microwave. I feel that four years is not the expected lifespan of a microwave, especially a Maytag, and can only conclude that the Maytag microwave which I purchased was defective. I have purchased less expensive microwaves that have lasted for at least ten years. I got absolutely nowhere with Maytag personnel, found them to be curt and dismissive and would NOT purchase another Maytag product nor would I recommend them. Buyer beware - Maytag is not what it used to be! Very disappointing.
I bought a Neptune Washer in 1999. 6 years later (2005), it started making the 747 landing noise. It was implied that somehow it was our fault, maybe, something from my contractor husbands pocket. After all, it was a Maytag, and surely there could be no design or engineering flaw! (My daughter still has 34-yr.old one.) We were told the repairs would be so expensive. It would be wiser to buy a new one. Foolish me, I bought another Neptune to match my dryer. Of course, now this one has the same bearing problem and again its cheaper to buy a new washer. I am angry and not sure how to proceed. Any washer, but especially a Maytag, should last more than 5 - 6 years. I should not have to buy my 3rd washer in 12 years. And if I do, it certainly wont be a Maytag!
In July 2012 I purchased a Maytag BTM standard door refrigerator from Home Depot. Approx. 2 weeks from the 1 yr. Standard warranty July 2013, my refrigerator started cycling like every 20 minutes and loud popping noises started occurring. 1st service tech would only stay 15 minutes & did not want to stick around to hear the noise. Ran the standard tests and said everything was fine. That was around Aug. 2013. So I put up with it for a few more months and finally the popping noise was getting louder. 2nd service guy (Jan. 24, 2014) got to hear my video recording of the refrigerator cycling and loud popping noise. He replaced a bad dul part (Note: they all wanted to blame it on our ice maker that we never ever hooked up). Oops...wrong diagnosis. Whatever he replaced stopped the constant cycling pattern but now the popping noise is getting even louder like a shotgun going off. 3rd repair guy (Feb. 20, 2014) tells us that is normal and recycle product material is not that good nowadays?? I pay a $1000.00 for a noisy refrigerator and they say it is a normal sound. I dont think so. The refrigerator is now popping so hard that the right side of my refrigerator that faces the open is now buckling due to the compression of the heating and cooling which is causing the loud popping noise. If you rub your hand down the side of refrigerator you can feel the waves forming on the side of the refrigerator. Trying to get a Maytag rep out here. Something needs to be done about the production of these bad appliances.
I purchased a Maytag washer 5 months ago. I noticed the washer was not putting enough water in the machine to cover my clothes, and at the end of cycle my clothes would be all tangled up. A repairman looked at it and said there was nothing he could do. Do not buy this washer. It is a lemon. I even spoke to the main customer service representative, he was the most arrogant man I have ever felt with. He basically said deal with it. I want. I want my money back so I can purchase a washer that actually works.
We purchased a Maytag dryer in Dec 2012 and several days ago the heating unit failed (mid April 2014). I did a quick search on this site and a few others where I saw numerous such issues with Maytag dryers. I realized that I was 4 months beyond the warranty period but took a shot at calling their customer service line to voice my displeasure only to get the company line that they could do nothing. My wife and I have been married 27 years this year and this was the 4th dryer we have purchased (1st and last Maytag) which obviously did not last like the other brands or like we expected. I definitely do not recommend this brand!
I have a Maytag fridge (model # 2258VEM4) which I have had for 4 years. A few months ago, it started leaking water on the floor and notice that it had a bed of ice on the floor of the freezer. Reading the list of complaints in this site for the same issue, it sounds like it is a design problem.
Bought brand new coin op washer and dryer. Washer had problem from day one. Took in for repair. Maytag warranty covered parts, no labor. Cost me $100.00 on brand new $900.00 washer. Last money they will ever see from me.
I purchased a Maytag dishwasher at Home Depot in October 2009. Recently, it made noises for a few months of laboring, and finally would not start.Maytag said it’s out of warranty and wanted $125 just to diagnose. Took it to my shop for $60 to diagnose and they found a faulty control panel.
Dryer delivered nonfunctional. Tech showed up the following Tuesday. Diagnosis main board and one sensor dead. Tech returns following Thursday. Replacement board DOA. New dryer still nonfunctional. Awaiting new board with no functional $1100 dryer. This dryer replaced my three year old Maximus which was deemed too expensive to repair after three repairs. Please do not buy a Maytag/Whirlpool product.
The big problem is Lowes and Home Dopey, I mean Depot. I am an appliance repairman for 30 years. Their machines are built to a lower spec. Buying same machine from mom n pop store will help! Will cost you more but it will last longer with less repairs! P.S., While Maytag does make some of their own appliances, when Whirlpool bought Maytag years ago they shut down the Newton, Iowa plant. Whirlpool builds that washer and puts Maytags name on it. If you want a good washer buy a Speed Queen, go online and check their reviews! One more thing, LG and Samsung build terrible appliances. Do yourself a favor and stay away from them, just saying!
I have a Maytag washing machine for close to 20 years, so when it was time to replace it, I bought another Maytag: the Bravos. I read reviews, and most negative ones complained that it used too little water, twisted clothes, and was noisy. But I wanted an HE and can tolerate noise just fine. What I cannot tolerate is the fact that -- less than 2 years after purchase -- the control panel is malfunctioning, and it will cost $500 to repair. Id rather buy a new washing machine than throw good money after bad on this one. Bye-bye, Maytag.
This will be the third repair of this refrigerator in one year, the same issue of the refrigerator warming up. Water all over the floor due to ice thaw. Also food spoilage. I want another refrigerator at this point. The Maytag repairman is definitely not lonely. He has more business than he can handle with this defective refrigerator. Terrible. Do Not Buy!!
Bought this Range in March of 2019. I really liked the large oven in it. Right away I noticed that the oven didnt back things very uniformed and very quickly, so a lot of burnt cookies. But I adjusted to that, not super happy about it but it was fine. Tuesday while cooking the cooktop suddenly went out. I had been smelling something strange the last couple of times I had cooked with the oven and cooktop on so I just assumed it was the oven, it did need to be cleaned. Well I ended up pulling the range out from the wall and taking the back metal piece off...the wire running to the cooktop was burned, like 3 inches up the wire and also the wire coming into that wire on the range cord. Just destroyed. I was shaking. My house could have burnt down.I just attempted to call Maytag, knowing my warranty is up (1 year) but thinking they should know about this issue. I was told that they would need to send out a certified tech would need to come out to access the situation...ok...when are they available and she said the 29th of December, really? How many people can go 3 weeks with no oven? I take care of my 93 year old neighbor and make dinner every night. So obviously I cannot wait. I have a tech coming today to fix this fire hazard. I was told there was nothing that can be done as it was not under warranty anyway. What so your certified tech was going to come out for free and then charge me what I probably paid for the range to fix it.
Maytag Bravos XL HE MVWB725BW. Washer was fantastic at first. Then about at 14 months old, the spin cycle starting making loud noises. Called Maytag, they promptly dispatched a repair service. The estimate to fix the washer was $531. The repair man stated Maytag does NOT seal the bearings from the factory. They only rely on a rubber washer, poor design. Maytag was unwilling to help with a washer with their name on it that failed at 14 months in any shape or fashion. She mentioned that Maytag has a 2-10 warranty on the motor only (which is non-existent, its electromagnetic). This will be the last Maytag that I ever intend to purchase.
I have owned several dishwashers thru the years and my favorite is Maytag. Maytag is quiet, barely hear it running which is rare for a dishwasher, dependable and plenty of space for dishes, pot and pans etc. I wouldnt have any other but Maytag. Also has several options for dishwashing which is a big plus. Love Maytag!!!
We purchased our home in late 2010 and was excited about our HE front-load washer (and dryer). Immediately, we noticed mold on the rubber boot, and the smell was horrible. We ran the washer with Affresh several times and left the door to open when not in use, and that seemed to help. Then most recently, the washers been shutting off mid-cycle through normal wash setting. I used to pound the washer out of frustration, and that seemed to get the machine working, but now it doesnt work at all. We had a repairman come out, and he charged us $94 to basically remove debris from the drain hose, and he told us that if the washer fails again, wed be looking at an expensive repair cost pertaining to the central control unit. We had a second repairman come out and replace the central control unit. It worked while he was here, but now its messing up again, shutting down mid-cycle. I have to unplug the washer for hours, replug, put it on rapid wash cycle (and hope it doesnt fail), and if it fails, then unplug, wait, put it on spin cycle... Its aggravating, and were looking at $300 to $400 in repair costs. Our repair man says front loaders are a nightmare (and he still has his non-HE washer from the 80s, and its still working). Our washer is Maytag Epic Z, model number MHWZ600TE00. Avoid front loaders, and definitely Maytag or Whirlpool front loaders. Well need to shop around for a new washer, an old-fashioned top loader this time.
My mother always said Maytags were the best but I never bought a washer and dryer until about 5 years ago and both are the worst appliances I have ever owned. The washer has rust all over the bleach container and smells to high heaven and I clean it with Affresh all the time. The dryer doesnt dry well and the washer doesnt wash well. I am trashing both and buying some new ones.
This washer does not distribute enough water to wash clothes properly. I continually take clothes out of washer that are not completely wet. My darker clothes have white spots of detergent on them that did not get rinsed off. This product should be pulled from the stores. We have tried everything, using deep water wash, bedding wash, to get more water in the machine. Our clothes are not coming out clean. Complete waste of our money!
We went to Home Depot and bought a Maytag front load dishwasher and dryer and microwave 3-1/2 years ago. The washer and dryer were put in right away. The dishwasher and microwave stayed in their box for another year due to us remodelling the house room by room and the kitchen wasn’t done for a year. We put the appliances in and the dishwasher panel went out in October 2011. The washer in April 2012 started having a failure 8 when it gets to the last spin and rinse in which takes a lot of shuffling clothes to get it to finish its cycle. Then last night, May 14th, 2012, the microwave caught fire and all I was doing was brew tea in a glass Pyrex measuring cup not to mention the fan didnt work from day one. The whole house was full of smoke and it melted the plastic. So the most I got out of 3 of these products is 3 years at the most. This is very sad that we spent this much money and it lasted less than 5 years. I am writing this to warn consumers not to buy Maytag appliances. They should last longer than 3 years and are not cheap to buy. This makes me very angry and I hope someone takes this seriously and work on the problems before someone burns up due to these appliances catching fire. Our dishwasher had a recall shortly after we installed it due to the element catching fire and we had your repair man replace it.
We upgraded and purchased a new Maytag Dishwasher Quiet Series 300 MDBH955AWQ to benefit our new kitchen remodel. Initially, the dishwasher worked great. I routinely insist on keeping the filters and interior clean as I was raised up believing that if you take care of your equipment, it will take care of you. Very shortly after purchase, there was a fire recall which was taken care of by Maytag and a third party contractor. Then as time went on, it continuously rendered out dishes with debris and food on them. Then it stopped working. It turned out the latch or door handle broke on the pivot point on the interior of the door. I got that replaced and everything was good again. Then about three months later, of course after warranty, it would not start or anything. I verified power and connections and nothing. I spent about $60 on JustAnswer for further advice and the answer was to replace the control board. After about $250 for a service call and $130 additional, it turned out the control board went out. I observed how it appeared to be a poor design due to the control board being exposed to all of the humidity and other moisture from within the dishwasher door. Then after that being fixed, about six months later, the door latch broke again. Its minor enough that you may not realize its broken until you open the door panel back up again. The plastic is breaking Im sure due to the heat and moisture, but its just minor enough that it will not make contact to indicate the door is closed. I got that replaced again for another $140. Four months of that getting fixed and Im getting the same result, no functionality at all from the control panel. In other words, the control board is out again!Ive spent almost as much in repairs that I have for the dishwasher in the first place. As many have stated before, why are we not getting quality products anymore? I went to the Maytag website to see if there were any other additional recalls for this dishwasher, and the recall site was down, so I called. The lady on the phone, as pleasant as she was, indicated that the recall for the heater coil was already performed, which I already knew. I asked, due to the other problems Ive had and money Ive spent, if there were any additional recalls, and of course the reply was no. Im used to staying with a reputable company and providing loyalty to that company for quality products and service, even if I have to spend more initially in order to spend less overall. Obviously, Maytag is now out of the question for future business or referrals. This dishwasher is getting replaced before I put one more dime into it.
I bought as a pair the Maytag Heavy Duty Washer and Gas Dryer 30+ years ago The pair are like a Timex watch --takes a licking and keeps on ticking. They have never failed me and I have never had to call the Maytag repairman.
Maytag model #MDB6949SC, purchased Feb 22, 2015. In early May plastic parts from the top rack wheel assembly broke. Assembly unit replaced at no cost through the 1 year warranty. (cost = time and effort to arrange replacement with repair person). Same parts broke again in November - replaced at no cost again under warranty. Warranty expires in two months. If past performance indicates future performance, this part will need replacing twice a year at ~$140 per visit or $280 per year. Not a good thing. Called Whirlpool and with several calls and emails. They offered an extension of a year on the warranty. I think using plastic for this wheel assembly unit is a design flaw. Would not recommend this dishwasher.
Just when you think that youre able to do laundry. First, comes the musty smell. So, you clean cycle your HE machine using only the cleaning product directed by the manufacturer. Then, comes the pump being stuck on. Like it still have to drain yet your clothes are soaked but you heard full force of a good drain. Poof. Unplug and kick it. Look on YouTube and discover you should take it apart and clean out some obscure puddle holder & look! You discovered where the sock monster lives...its gross. Going to start my own business (125.00) to clean these things out. Hopefully not get some kind of fungus from the grossest mold ever. Its Maytag not a Home Depot issue.
I have had my washer and dryer for about 5 years. After a couple of years, I noticed my washer would fill and stop. When I go to put clothes in the dryer, it’s still filled with water... very inconvenient! I have to open and close it and then it continues. The dial doesnt work properly! The delicate cycle hardly works... that started after about a year. It just freezes up and stops. I have to open and close it. It does not rinse right, leaves a film on dark clothes, and I have to rinse again; I do not over fill it either. Sometimes it does smell a little mildew.The dryer knob does not work properly. I set my setting and pull the knob out, and it doesnt come on. I have to do it several times or change the setting or put it on 30 minutes only... very frustrating! I never had these problems with my Kenmores! I wish I did not switch brands. These things should work properly. I realize washers and dryers dont last like they used to, but come on! They also cost so much more than they used to. I wont do this again. I will do more research as to what is a good product. Too bad!
I bought a Maytag refrigerator over the summer - the French door and drawer freezer. Expensive but crappy. After about a month motor starting making noise then is shut down. Called the store. They came and swapped it out and not even two weeks later same thing. Looked up product and all awful reviews. Never thought to look up reviews before purchasing. Could of save myself the headache. Not to mention my daughter was like, Mom stop buying that brand. It sucks. Did you not realize our washing machine is the same brand and after almost two years it started acting up and your last washing machine you had for 10 years before it even gave you any problems.
My husband purchased the Maytag Bravo December 2013. We immediately started noticing clothes been destroyed and stains still in clothes. We immediately contacted Whirlpool and shared our concerns and they sent out technician. He stated that the motherboard was gone. After repairing the motherboard, that do not stop our clothes from being destroyed and making them clean. I have wrote numerous letter to the CEO of whirlpool and sent pictures. When they decide to call you back months have passed and still they do not want to help you. Whirlpool have refused to take responsibility for a bad product they invented. They do not stand by their mission. Someone please help the consumer, because this big corporation refuse.
Maytag Washer was bought on May 2010 for $746.29 and it broke down. It was used only twice a week. It now requires repairs worth $991.36. All Maytag reps say is I am sorry, there is nothing we can do. Isnt there a lemon law for major appliances?
Maytag Model #MGR7662 range - We inherited this oven when we bought my mother-in-laws house 2 years ago. We had to get a thermometer to keep in the oven since the temperature is never consistent and is usually 50-100 degrees lower than the digital readout. We will be replacing this oven as soon as we can and it will NOT be a Maytag.
Why is no one doing anything about the crappy product that Maytag is putting out. I am a single mom of 4 and I had to purchase a new refrigerator about 3 years ago. Spent a lot of money on this Maytag, approx. $1400 and it is now useless. I had nothing but issues with it from the time I got it. The bottom freezer kept icing up and then leaking all over my kitchen floor. I had to call a repair guy out, who charged arm and a leg and said it was fixed and 3 months later it was doing the same thing. Since I could not afford to pay ridiculous amount of money to repair it again (although I question what they said they fixed), I had to chop up the ice each month and take huge pieces outside and i had to keep towels always at the bottom of my fridge (yes very attractive) but it ruined my floor and carpet. Now all of a sudden the piece of junk just shut off and stopped working and keeps making this popping noise. Lights went out in front panel. So I had to call a service guy out again but this time I called an independent local guy that is not gonna rape you in charges like Maytag does and he told me to look into this that he has heard so many complaints that the front board with control button has been known to blow out the back circuit board, which is what happened. He told me that parts are MDs, so he would have to get another manufacturer and he heard that even with replacing both of them, it has been known to not work and Maytag takes NO responsibility at all for any of this. THIS IS WRONG. I cant afford to spend around $800 to now fix this or another $1,400 to buy a new one. So I am without a refrigerator. What a nightmare. MAYTAG, TAKE RESPONSIBILITY FOR YOUR CRAPPY PRODUCT. We are hard working people that spend our money and expect a good product. I also have an oven I bought and I can tell you it is a piece of crap too. I swear at it all of the time, as it takes forever to cook anything and the outside that is supposed to be stainless steel is all yoked up. It is like a tin can, looks horrible. I will never ever buy another Maytag product and I hope that ConsumerAffairs steps in and does something about this.
25 months ago, I bought a brand new Maytag stainless steel microwave. We had upgraded all of our appliances except the microwave when we moved in our home. Our first purchase was the Maytag refrigerator. Should have learned my lesson from that because after less than a year, the freezer on the bottom went out twice! We bought this new microwave to replace an old one that didnt match the other appliances and was worn out. Two months ago, the code SE started appearing and then would go away after a few minutes. Now it doesnt go away and you cant use the microwave. I finally called a repair person since its out of warranty and was told that it would cost over $300 to fix it. Really! Im so angry because now I have to take money. I dont have to replace a microwave that should have another few years of use. Nothing at all reliable about a Maytag. I doubt Ill buy anything else they make.
This is my THIRD dishwasher, and by far the best. The Bosch machine I had before that was a catastrophe: mediocre cleaning, intense filter cleaning required - at least every two days - and, with a pretended noise level of 47 dB, MUCH noisier than the 50 dB announced by Maytag. Somebody is laughing at someone! To sum up: the Maytag MDB4949SHZ cleans dishes incredibly well, is very silent and requires no filter cleaning.
A lot of the reviews contain complaints about the Bravos XL MCT top load washer. We purchased one in December, 2015, and so far have not had any problems. We had a 3 yr old Whirlpool side loading washer that we just gave away, as it never got enough water to even dampen a comforter or quilt. This machine works very well, in spite of lower level of water. I was pleasantly surprised when I could see the water level with the first load! The controls are not as intuitive as other machines; e.g. spin only requires you to select Rinse/Spin cycle, and THEN turn OFF extra rinse. Perhaps the proper way is to have a Spin-Only cycle, and then tell the user to click the extra rinse ON. We do probably 1 load a day. Water bill has not been significantly higher than when we had the Whirlpool that hardly used any water. Today, though, a heavy quilt (it WAS distributed evenly around the impeller) was put on Bedding so the water level would be a bit higher to ensure the entire quilt was wet. Fine so far. However, during the Spin Cycle, the unbalance became so violent that the washer stopped for a few seconds and then went BACK to the Rinse cycle. It did this several times before we realized that the time remaining had not gone down in over 30 minutes. My guess was that the sensor believed that maybe some additional water with another Rinse cycle MIGHT even out the load. It didnt. I finally stopped the machine, redistributed the quilt and then ran the Rinse/Spin cycle, choosing NOT to do the extra rinse. All came out fine. There was NOTHING in the manual indicating that this might be needed, except for the instructions to Spin only. If I have any other problems, I will send here.
The washer does not wash the clothes, period. It leaves dirt and soap in the machine along with the unwashed clothes.
Control panel is defective on my Maytag dishwasher. Found a phone number that was created to deal with this problem. I only had to hold for a few minutes but the first person I spoke to was rude and unhelpful so I asked to speak to someone else. When another agent came on the line I told her that only the normal and rinse button light up but do nothing when pressed. She arranged for a repairman to come to my house and determine if my control panel is defective at their cost. When he arrived he asked me what the problem was and I said, The touch pad control panel is not working. He stated, Your control panel needs to be replaced. I have to order the part and come back to fix it. He was there for about five minutes and he never laid a finger on the dishwasher. When I asked if the control panel design has been fixed he said, No, you will probably have to replace it again.There is a video on the internet that shows how to seal the electronics with silicone. The repairman said that they cannot seal the electronics unless Whirlpool provides a kit to do it. I guess the Maytag repairmen may have to come out of retirement. My husband will seal ours after it is replaced so we hopefully dont have to deal with this problem again. So now I am waiting to see if he returns in a reasonable time frame and gets my dishwasher going. There is a class action suit about this issue filed in 2013 about this defect.Updated on 09/23/2015: A repairman came to my home on August 20, 2015, at Whirlpools cost, and he determined my touch pad did not work. He informed me that Maytag would provide the part, free of charge, but it would cost me 85.00 for them to come back and install it in 2-3 days. As of today I am still waiting for the part to come in, apparently due to high demand Maytag was out of touch pads, which were out of stock. No idea of when that would be, the repairmans company said, dont call us, we will call you when the part arrives. So I began to look for the part myself, found a couple on an auction site, but most companies that sold parts were on backorder. Until I found a company that said their inventory was out of stock but they had five, stashed in the back. The price of 105.00 was not that much more than the 85.00 cost for the service call. Got it in two (2) days, installed (in about five minutes), sealed by my husband and I loaded it and washed my dishes. I was so overcome with relief, tears came to my eyes and I almost fell out. I give five star to the fella that had the part stashed until I needed it.The Maytag repairman is still waiting for the part so he can fix my dishwasher.
Our Maytag dryer is only, maybe, 3 years old. I do not dry towels, jeans or heavy sweatshirts in it (I line dry and then soften up in dryer). I clean the lint filter each time. Our heating element has gone for the second time. The first time it cost $200-250 to repair. It is so sad that our appliances are not made to last as they did. Or is it just Maytag? You can be sure we will not buy another Maytag item. I am looking into recalls at this time.
My Neptune has been a great washing machine. I did have to change the door gasket twice and just recently changed the bearings. My machine sounded like a jet engine. I ordered the parts on eBay, watched a YouTube video, and fixed my Neptune washing machine. Its still working and runs quietly.
Maytag washer was bought May 2010 with an extended warranty, which expired May 2014. This machine was used by two people with average wash loads. Five months later the machine computer programming didnt work and the machine sounded like a jet taking off. Whirlpool said a one-year warranty would cost $329! This would have been less expensive than a new machine, but I felt I couldnt trust having it repaired. A repairman very familiar with Maytag products said he had three service calls the same day with similar complaints for the Bravos 300 series. He told me the bearings were bad and the cost to fix was not worth the money and this machine should have been recalled. I bought another brand and will not buy Maytag again. When my new machine was delivered, there was grease on the floor from the Maytag.
So far after 5 calls and over two hours spent on calls IMPOSSIBLE to get an answer from Maytag about the correct fill levels of detergent. Consumer support simply do not know and refuse to direct me to anyone or have anyone call that does know answer. WHY SO IMPORTANT? Either you do not get clothes clean OR you damage machine and leave residue on clothes! Neither is acceptable. Using the fill level indicator on Bravos XL dispenser is in direct contradiction to any recommended levels on lids of high efficiency detergent manufacturers like Tide. Per Maytag manual only fill detergent to max fill LINE which is literally about two or three tablespoons of detergent. The lowest possible quantity of Tide per the lines on lid even for smallest load is two or three times the recommended fill level on the dispenser. No one has to be an engineer to know two tablespoons of HE detergent in dispense is going to do same effective cleaning for one shirt or towel as it will with a queen size comforter or very large full capacity load. CORRECT ANSWER DETERMINES IF YOU DAMAGE WASHER OR IF YOU HAVE DIRTY CLOTHES. Googling online there is also no answer. Such a critical answer for Maytag washer to work and clean clothes that is simply not available and documentation is wrong is a huge concern about the viability of this machine and worse their support. Our machine is less than two months old but is obviously over-engineered to the point of just being silly. Tip to Maytag: start selling washboards. More energy efficient, more green except for red and blue bruised knuckles, uses one tenth as much water and users do not need to spend their nest egg savings to buy. Not the first but will be the last Maytag product we will buy. Name may be same but the company is definitely not the company that used to enjoy that name with pride. SUMMARY: Maytag is adamant about using the correct amount of HE detergent OR damage and bad performance by washer and dirty clothes with a detergent residue. With all our best efforts we cannot get what that quantity of detergents is supposed to be. The user manual at best has ambiguous answer. The manual suggest horizontal measure of detergent in tray to max fill level which cannot be right. IF you instead use a vertical measure of how high detergent level comes up to the max fill line the quantity is radically different. It says dispenser holds 3 oz which would be beyond max fill level but nowhere near a vertical fill level.
I purchased this gas range from Home Depot in 2011. From the beginning I had problems with the cooking racks slipping off the oven wall. In some instances hot liquids poured on the oven floor. I had bought a service contract on this product and when I asked that this be repaired I was told that it was not covered as it was a design flaw. The condition has slowly worsened and now I cannot cook anything in the oven for fear of the racks falling down. This is a safety feature and the oven should be replaced my Maytag.
I find this Maytag dishwasher just ok, nothing special. It doesnt seem to clean any better or worse than other dishwashers I have had or used in the past. It also seems to get really slimy under the inside of the door.
I bought a Maytag washer and dryer, the Neptune series and thought I was getting a top of the line, but now the dryer has quit working and the repairman said it is not worth fixing and it is only about 5 years old. So that is what I am so angry about.
Worst washer ever. Wish I had read all these reviews before I bought. I have had the same poor experience. Laundry doesnt even get wet while being washed. Agitation does not affect laundry. Just moves back and forth under laundry. Clothes do not come out clean. Feel I was ripped off.
I bought a brand new Maytag washer and dryer at Home Depot and did not use until a week later when I found out that the washer did not spin out the water and the machine turned off automatically when cycle was not finished. As a result my load was soaking wet. I called Maytag customer service and they sent the technician. I was standing next to the technician to see what was wrong with the washer. After checking several things and seeing the unresponsive of the washer the technician told me the control unit failed and the clutch also failed. He had to order the parts and it will take at least a week for him to come back and fix it.I called Maytag customer services and complained about the brand new washer and ask them to replace it with a new one as I dont know if the problems returns and it doesnt have just one failing part. Both the controlling unit and the clutch were failed. Also i bought a brand new products I expect it to work. I dont want to pay for brand new washer and I could not use it plus it took so much of my time going back and forth between Home Depot and Maytag. It was so stressful and I had tons of laundry that need to be done. I also had to take half a day off to call the Maytag customer services and Home Depot.During my first call with Maytag customer services I asked them to call my local Home Depot so Home Depot will allow me to exchange for another Maytag washer. They had refused at first but when I told them all the reasons above they agreed to call Home Depot and allow the replacement. They asked to hang on the phone while they were calling Home Depot and finally confirmed with me that I could go there and do the replacement.Surprisingly when I came to Home Depot they said they did not get any notes or call from Maytag regarding my PO# and the replacement. I had to wait for 1hr and 15 minutes for the Home Depot to be able to connect to Maytag customer services and we had to wait for their supervisor to approve the replacement. I was so disappointed later to hear Maytag supervisor telling Home Depot that I had to wait for the repair and they did not approve the replacement. Its really a waste of time and money to buy Maytag products and they dont honor what they said to customers. Once you pay them they take your money and dont really care whether their product is worth the money consumers spend on them. In general its a rip-off!!! Stay away from Maytag products if you dont want to waste your time and money!!
We bought a new Maytag dishwasher MDB7609 as part of the 2010 recall. Within the first twelve months the black skirt at the bottom of the door collapsed to the floor. It was in small pieces and brittle as though exposed to excess heat. The repairman fixed it free but made the point it was not covered under warranty. Next the heated dry cycle baked the water onto the dishes forming a white crusty layer. We have a water softener that works very well. We stopped using heated dry because it is too hot. Last night before bed, I was standing in the kitchen and I smelled something burning. My wife had mistakenly programmed heated dry into the cycle. Obviously this dishwasher is as much a fire hazard as the one it replaced but no recall has been issued yet.
We purchased a Maytag gas range, only to have the paint wash off the front trim of the oven door. The digital panel went out in the second year of use and is apparently expensive to replace. After going through reviews by other owners and discussions with repairmen, it was determined that these panels only last about a year and are defective. This problem is extensive with Maytag. My brother was a repairman for them and dropped them due to poor quality of workmanship in appliances and their dishonest approach to warranties. I should have known better. Dont ever buy Maytag!!!
I have purchased the Bravo washer less than 2 years ago. Within one year the mother board went. They replaced it because it was less than a year. Here I am not a year later and the mother board went again. It’s not under warranty so this time its on me. I call and all they say is “there is nothing saying they are having any problems with this.” Now I happen to know my own sister bought the same washer one month before I did. She was also told it was her mother board. It was almost as much to replace than to buy a new washer and by the way she is the who recommend the product to me, so I know she called Maytag and complained so if 2 of us in the same family had an issue I find it hard to believe no one else did. You call and they could care less. I would recommend never to purchase Maytag AGAIN!
I bought a Maytag dishwasher MDB7749AWM1 in May of 2011. Yesterday, the on button would not work, so I called a serviceman out from Maytag. He said the whole panel needs to be replaced, parts and service will cost me $240.00. What a shame. 2 months out of warranty. I had two previous Maytag dishwashers, lasted for years with no problem. The newer models are junk, do not buy them! I can see by the other complaints that they had the same problem. They do not stand behind their product. I wonder how long the new panel will last? Im done with Maytag products!
Maytag washer MHW5500FW had service just a month after purchase and still a year later the washer has problems spinning using direct drive. Even a few towels are soaked when cycle is done or errors out and must be restarted. Most of the time the washer has to be cycled on spin to remove water from soaked items, not just a simple bath rug, towels, bed sheets. Almost anything has a problem spinning. Had to purchase another year of service coverage as I dont trust the washer will last. Soap dispenser needs to be diluted despite using correct soap, per service tech advice which triggers sensors to shut down. Machine looks good but not ergonomically designed without the stand as you can easily lean over the washer and turn on and off accidentally. Same goes for the matching dryer, also can easily set off the on pause and on/off button. Dryer works great other than that.
We bought a Maytag oven in Late October 2018. On January 22, 2019 the oven quit heating. Since it was still under warranty we called Maytag and they sent out a contracted service technician. The service tech said the circuit board had gone bad, and said it would be 5 to 10 days for part to come in. After a month the part still had not come and service tech was not returning calls. We called Maytag after another week and they provided very little help other than, We will contact service tech. Service tech never called us nor did Maytag call back. Called Maytag back on 3.10.2019 and asked how we could get this part and oven fixed. Customer service representative was not very helpful as they asked for part number which she was told was a circuit board and the tech they sent did not give that to us. After the customer service rep continued to provide any help other than say call service tech they sent out. I asked what if they replaced it for us since we have been without now for almost as long as we have owned. She stated Maytag does not do this except in extreme cases. I asked what is considered extreme cases. She stated she did not know. At this point I asked if she could transfer me to her supervisor and sat on hold for an hour, then had to leave for work. Very disappointed with Maytag and their lack of support to back their product.
Maytag Bravos XL - I am having the same problem as everyone else with this washer. My clothes do not get clean and they smell. Maytag advertises tumbling, rubbing action to get clothes clean but my washer does neither. The clothes lay in the bottom of the tub and never move except when in the spin cycle. I am going to file a complaint with Maytag and if they do not refund my money am going to file a DTPA claim against them for false, misleading and deceptive advertisement. They will have to pay up to three (3) times the purchase price of the washer. Maybe everyone else should consider the same.
As with everyone else here I have had my second control panel go here. In the five years I have owned it the first was covered by an extended warranty that I had purchased when I bought it, the tough part is I was forced to buy another Maytag at a higher price because of a recall for dishwashers catching on fire. I found out about this by accident.
I purchased an over the range microwave (OTR), boxing day 2018. It failed January 2021. It worked great before failing. The issue with Maytag/Whirlpool is their service. I told them before they came out that I was only interested in having it fixed if it could be done that day. They checked that they had the parts and said they could do it, so I moved forward with the appointment. Well they didnt fix it, and said that they need to order a part, which they said would take several weeks. They are trying to bill me the service fee $167, and expect me to wait a month or possibly more to get the part and fix the microwave. Now Im faced with having to pay a service fee for something not fixed and buying a new microwave. Lesson: Never try to repair, cheaper to buy a new product. Other lesson, never buy Maytag or Whirlpool product again. Despite what is on their website and advertising, they have terrible customer service.
My complaint is not against Home Depot but Maytag Products. They are inferior products. Stay away from Maytag! Note: We are in our mid-to late 60s, no kids using these products and they do not get a lot of wear and tear. Maytag Microwave: MMV 4205DS-0, May 29, 2014 we purchased Maytag appliances for our kitchen (stove and microwave from Home Depot). I liked the 10 year metal warranty plate attached to the front limited warranty of the microwave. This means nothing! They cover the stainless cavity of the microwave (a part that will never go bad). June 3, 2014 this microwave was delivered. Thanksgiving, the microwave went out November 30, 2015 this was replaced with GE Profile Model JVM3160RFSS for $178. November 30, 2015, Diamond Factory Service was here for the Microwave. We paid $90 for the service call. They wanted $228.09 to repair (1-8206419 Switch $15.22; 1 W10269460 Switch $27.03; 1 W10727360 Microswitch $27.03 and Labor $155.00). Maytag Dishwasher MDB7749AWM. Purchased from Al race Appliance for $599.95 total with tag etc was $920.27 on 5/16/12. So thankful was purchased the additional warranty for five years. We have had 2 service calls so far for the same issue, which is W10356494 Console CMFF0312434. This is a known problem (it will not start). I wish I would have googled the model before purchase was made. When the warranty expires, this will go to the curb too.Also, purchased Maytag Neptune Washer and Dryer from Best Maytag, Rockford. The dryer had problems with the circuit board after a short time. Too expensive to replace. Our family and friends ALWAYS purchased Maytag only. No more! Stay away! We are waiting for the oven to go next. Oh and check out the bottom drawer. There use to be room for pots and pans. No more. Lucky to get your pot holders in there.
Maytag Bravo Quiet 300 dryer(less than a year old): #1, on timed dry setting machine cuts off before the set time, clothes still wet. Needs multiple cycles to achieve drying, then you get wrinkles. Cannot manually set time, its automatic. Technicians (2) have replaced sensors and tinkered with timer, no fix, no documentation to show what was actually done.
Thinking that the Neptune fiasco was over, I happily bought into the sick company and got burnt 3 times for all 3 purchases. The Gemini range with dual ovens: the controller clock with all relays and electronic package is dying, leaving me with no ovens, or slow heating and an alarm in the middle of the night. Now, even the burners are not working properly. Junk at any price, and I paid $2,400. Not 5 years old and repaired several times under warranty; all were electrical failures.The fridge is another failure. Apparently the Freon is leaking out. It is unrepairable and it was typical of these from what the service guy said, not 5 years old. It was repaired once, leaking on floor. Apparently, it was a kinked drain hose. The dishwasher was one year old and it caught fire when the dial was turned while the machine was running. The 4th machine, an over the range microwave, is still running… although from day one it sucks so much power on the dedicated line that it dims the lights in the microwave as it starts up and each time, the magnetron energizes. I am just waiting for it to fail too. Can you say never and mean it? There was no goodwill offered. “So sad” and “too bad” is the common line. Nothing will last more than 5 years if you listen to sales people at Maytag - junk. There was no help from the corporate office. Nothing I can do for you. Junk, junk, junk.
WE bought all new Maytag kitchen appliances and the extended best service contract. Cost 1/2 of the cost of the appliances. This was 3 years ago. Recently dishwasher went blank. Service call was a factory neutral wire. Then ice maker replaced with a reman unit. Then we thought something was wrong with the oven cleaning system aqua lift. So after many hours and calls two service techs told us the system will not clean the oven and after many cycles it will not and the bad part is they are still selling this system to the public. Criminal. I think they should own up to the public when they do this kind of thing. On top of this I would go buy the self cleaning oven but the tech even said he will not use it because it will break and need replacement. It is no better other than you can use oven cleaner to clean the finish without the heating element and you cannot use anything that works on the aqua lift finish. Bad deal.
Purchased a new Maytag washer top load/Dryer set on April 1, 2016. Having trouble uploading receipt but I paid 1,145.83 for set. It took 2 weeks to get it delivered on April 15. 1st use it shook and wobbled even though the load was balanced but Ive read that is a problem with these machines. 1st load of clothes, washer didnt fill with enough water to wash properly - 3-4 inches of water for a full load of jeans. Top 2/3 of clothes hardly got wet! Changed the setting, same problem. Changed the setting again, same problem. I had to stand at washing machine and keep lifting the lid to get more water in the machine. Clothes didnt rotate in machine so all the clothes on top half didnt get cleaned. The spin cycle is scary! You could hear clunking noises and it had nothing to do with load being balanced. Did a small load and same thing with water level and spin cycle. Called Home Depot to pick up both machines on next business day. The dryer lint trap is so long, it made a mess trying to remove the lint even after only 1 load. NEVER AGAIN MAYTAG! Ive never regretted an appliance purchase like I do now. Maytag and April Fools day are a perfect match. Only its for real and not a joke.
Maytag Neptune was purchased over 15 years ago to replace GE, which we purchased when children were little. I wanted a step up in quality. I remember paying around $499 for this unit. This is an analog unit. The intellidry feature has been a real asset, protecting our clothes from over drying. We have had this machine for nearly 20 years. It has been real reliable, sometimes drying 20 loads a week. Large capacity, but has to fit down a narrow and twisting stairway. Must be energy efficient, have good reviews and decent price. We always look for sales or buying incentives. Brand is secondary to quality. Knowledge of an appliances historical reputation is important. I would look at reviews, especially concerning cost of repair. I would attempt to get a hands-on view, before purchase from a reputable supplier at the best price. My dryer has only required one major repair in the time Ive had it. A few years ago we replaced the motor and blower, and I have personally replaced the drum support rollers twice. I hesitate to replace this machine, because the analog controls have proved very reliable.
I purchased a Maytag Bravos washer and dryer 3 years ago, thinking I was buying a high quality washer and dryer seeing that it has the Maytag name on it. When it was nine months old, I had to have the complete tub assembly replaced. Now coming upon three years old, I am having similar issues with the machine so I called out a repair service out to see what my options are. Come to find out this time that the shocks that support the tub are bad. All three of them need to be replaced at a price of $455.00. At this point, it is not worth putting the money into it. Maytag, 3 years old and I am having to start shopping for another washer. It will not be a Maytag.
Havent even used the range yet and the paint is peeling off of the top. I have had the repair guy out. The new top piece of the range arrived with peeling paint also. I put in a claim to have the range replaced and was told they would contact me in 24 to 48 hours. That never happened and so I called again. They said that they would call and, of course, it didnt happen. I paid $1,300 for a stove that looks horrible with the paint is peeling off of it. What kind of ** is Sears selling? Maytag is owned by Whirlpool and nobody wants to make this right.
My 6 year old Maytag 3000 series front load w/d set started leaking after 2 years. Minor leak on certain wash settings such as Rapid Wash setting that worsened (and I could live with), so that setting wasnt used. Last month the washer door was flapping open DURING a spin cycle. I stopped machine only to find the entire barrel had dropped and metal wire wrapped around clothing. Worst washer ever!
2013 We purchased from Lowes Maytag washer and dryer front load stackable. We live in a house 1890. We have a closet that these units go into so we are restricted to what brand we can buy. WE read the reviews. People must lie or are paid to write good ones. Within a few weeks the washer was giving us trouble. The door latch was not closing properly and it would take up to 20-30 min. to get it to start. Called and they said the latch was stuck. Again started having problems on and off. Months went by and had another service call. Same issue. Fixed it again. 2014 again same problem. We have to order a new latch and some other part. They could not get the part. Called Maytag directly and they were back ordered. What does that tell you. This is a major problem so much so that no one anywhere had the parts. 6 wks to finally get it and got it fixed. But in the meantime, the dryer was not working correctly. The clothes were damp and lint was all over. It was like a steam bath. They came out and when they looked at the back of the dryer it was burnt. Now this is what upset me. He said it could have caught fire and burnt down our house. Nice. The dryer was shot. They said to fix it would cost more than it was worth. Our warranty gave us a new dryer. 3 wks later I have my washer and dryer back working. In the meantime we have spent more time at the laundromat than at home. Brand new washer and dryer and are going to the laundromat. We had the dryer 5 days before it stopped working. Brand new dryer. Called and got a service call. The spring on the start button was not correctly put in. Who inspects these products. This was not right from the factory. So they fix it. Said if it happened again they would need to replace the entire thing. I do not know what that means. That was Dec. End of Dec. the washing machine is not running through the cycle. It had weird display on the washer. Thought maybe it was overloaded. Had to cancel and drain and then hit drain and spin. This takes not only more time but more electricity. I put in 2 sheets and it did it again. Had a few loads that ran properly and again it started. Called for service. He comes out and the motor that runs the belt to spin and some circuit board is shot. They call 2 days later and say that no parts can be found anywhere. WTH! It is 18 mos old and already the parts are extinct. So the warranty company said it was not worth fixing. They are giving us a new washer.I remember the commercials about Maytag that the repairmen had nothing to do. Well I thought it was because they did not break down. No... they cannot find parts. This is unacceptable. We have to go through the inconvenience of them not working and schlepping to the laundromat baskets of clothes. In the winter this is not fun. We are retired. Have to walk down icy steps. I have a washer/dryer upstairs and I cannot use them. Dont work. Not just the aggravation of dealing with repairs but not getting parts available, then having to wait to get money back to order a new washer and dryer and then get the dryer and 5 days later it doesnt work. Now we have to wait 2 wks for a new washer. It better work. Have to buy the warranty over again on each product cause they fulfill it when they buy you a new product. So this costs us extra money. The money we pay at the laundromat. The cost of electricity every time we have to run the washer 3-4 times to get it to spin out the water so I can dry them.To say I am upset is an understatement. I was told by a rep at Lowes, well Maytag has about 3 lemons a yr and you just got all of them. That was their consolation to our problem. I think Maytag needs to inspect their product. Our house could have burnt down. It is not a matter of parts going bad but damn the stuff is not even 2 yrs old. And the dryer was 5 days old when it stopped working. WE had a Maytag dishwasher and it was installed brand new and did not work. It had a defect in it. I never got to wash one dish in it and it had to be repaired. So I am not happy with Maytag. You go on Facebook and tell your story and all the Maytag horror stories come out. You need to do something to save yourself. Your company name is going down the tubes. Thought you should know this.
We purchased washer at Sears 6 years ago. Have had same issues for 5 or more years. Sears has been out to check it 6 to 7 times! They clean it out, tell me to use (expensive) Affresh tablets monthly, problem solved but it never is! When we run our washer and walk in laundry room it smells like a sewer. If we open lid its even worse. I use Norwex all naturally, biodegradable laundry detergent. There is nothing Ive done to create this smell. Its a manufactured problem that probably relates to ALL the other issues with this crappie washer that Maytag will do nothing about. I called Sears for 7th or 8th time, said they could send someone out AGAIN, I said thats a waste of my time and yours. They told me to call Maytag. They wont do anything (warranty is up). Of course there are NO ISSUES OR RECALLS on this washer and obviously there should be with not ONE good review! Im angry. You all should be too. We paid good $ for a product that used to have a good name and they are screwing us. I think we should ban together with a class action lawsuit. Please give me your thoughts. They know something isnt right and they shouldnt get away with this.
Worst washer ever. My clothes I have to wash a few times before they all get wet. Not a good washer at all. Has all the bells and whistles. Lets me know when the washer is done or its unbalanced... my washer is crap. Ive had it maybe a year now. I now have to buy another one. Why? Because this one sucks literally... its Maytag commercial technology.
We bought the highly rated Maytag Bravo washer and dryer in March of 2010. In less than a year, the dryer broke down and the drum drive belt had to be replaced under warranty. Last month the washer drum stopped turning. A & E Factory Service quoted $466.87 to replace the bearing that had failed. We have hated this washer since the day we got it. So, it wasnt hard to buy a Samsung front loader and have the miserable Maytag hauled away to wherever badly designed machines go. Trying to wash clothes using high speed spinning instead of water causes excessive wear on the clothes and the machine as well as tying the clothes in knots. It is one of the worst mechanical designs I have ever seen.
Just a year after purchase, this Maytag Bravos Washer stopped spinning the clothes. It never washed worth a damn anyway. I paid extra money for a quality product from a known brand name and I was taken to the cleaners. Never buy a Maytag product unless you want to replace it in a year.
A 14-month-old cabinet dryer required a new motor. I was promised delivery in 3/4 days. Following several calls, all of which resulted in the delivery date being extended to over eight weeks, the same engineer called to install the new motor. He refused to do it as the surrounding paneling had not been removed to give him access to the cabinet. It took another four days for him to return after we called in our builder to remove the panel--three screws and four-minute work. I asked for the warranty to be extended, by way of recognition of Maytags awful service. My request was rejected out of hand and the reasons do not accord with the chronological evidence I hold. I am about to bring a claim in the local County Court.
This is a wonderful washing machine. For cleaning clothes it does exactly what you expect from a washer. We have had 2 Neptune front loaders. They, however, have a couple flaws I dont want to live with again and will be looking for one that has come up with the solution to them. One, the bearings on them need replaced on a periodic basis or it sounds like a 747 taking off. Two - the front gasket around the barrel has a mold problem no matter how much you try to keep the thing clean. Other than that, these machines perform fantastic.
148013 Stan & Pauls Dartmouth MA - 3 yrs ago we remodeled the kitchen... I went with Maytag appliances because I was always told they were good. I should have stayed with GE. Dishwasher touch pad is gone again... 2nd time in 3 yrs. Last one cost us 265.00. We are senior and thought these appliances would outlast us. We only use it about twice a week. Our freezer door tracks and door needed to be replace 6 mo after purchase. WE lost all the food that had defrosted. Our oven coil burned out already also... that was expensive to replace. Only thing that we have not had to repair (knocking on wood) is the microwave. STAY AWAY FROM MAYTAG, FOLKS!!
Let me make it simple for you, DO NOT PURCHASE A MAYTAG/WHIRLPOOL product. Maytag/Whirlpool believes its products should work for 1 year and then become obsolete, at least this is what the Maytag/Whirlpool customer service line told me. I purchased a MVWB950YW (Bravos XL) top loader on September 4th, 2012 for $948.00 plus $99.00 for an extended warranty. The washer worked marginally well when it was brand new. June 2014, the washer in spin mode started to sound like a freight train was about to run through my house. When I called for service the service company immediately signaled it was a bad bearing and offered me $500 to put towards a new or refurbished Maytag!!! They claimed if they were to repair the machine it would VOID the extended service contract?? I wanted the washer fixed, I did not want to spend more money to buy a new machine. I continued to use the machine as is, with the incredibly loud noise. June 2015, the same machine starts to leak water and is even louder. Again the company in charge of the service contract offers money for me to put towards a new or refurbished machine. Net is, Maytag/Whirlpool engineers its products based on its warranty - 1 year. Anything after that they view as an opportunity to steal more money from you and I the consumer. Do yourself a favor and NEVER purchase a Maytag/Whirlpool product. I would like to think American products are superior to its foreign counterparts, however Maytag/Whirlpool is not in this league. In my opinion, Maytag/Whirlpool has lost the privilege to call itself American and should no longer be allowed to do business in this country.
Maytag Washer over 3 years old. Often problematic not functioning smoothly! Maytag invented this defective machine to intentionally rob the customer with all the probs that comes with it - poor design & quality, & not logistically programmed! Even aftercare/customer service SUCKS!!! Now, sensor spinning option is no longer working, drum not operational. No more Maytag!!!
I purchased this washer because it has a large, stainless steel drum, and a deep wash setting. My laundry comes out very clean, and I do not need to run it through an extra rinse cycle. The sensor determines what size load I put in, so I am not wasting water on small loads. Overall, I am very happy with my washer. I purchased it about six months ago.
I have a Maytag Series 3000 washing machine which, as many knows, is the same as a Kenmore. I bought the set 23 months ago and since then, I have had nothing but trouble. In my first three months of ownership, I had my first error code of which I had to replace the hot/cold water valve. Fortunately, the unit was under warranty. Since then, I have had to replace the CCU and MCU twice. Now, the units MCU went out again! Whatever happened to the Maytag name? How can I get this permanently fixed or replaced? Is there a lemon law for appliances? Any assistance would be appreciated.
Purchased new Neptune stacks in 2002 and had several service calls on our expense and we noticed the hinges on the washer door were rusting! Ordered new ones from dealer but rust continues and has spread to top of machine over the bleach dispenser. The metal is falling off! Bad rust on the inside lip under door also. I contacted Maytag when I first noticed rust and they blew me off so I contacted the local dealer we bought from and they did nothing to help. Will never buy Maytag again and have not recommended it to anyone else either. ModelINGooZES. Serial: 51867064AJ.
Maytag, Whirlpool, and Sears are junk dealers. We bought a Maytag Bravo topload washer in April 2011. Shortly after the first year, after using it once weekly, it began to stop draining. Clothes were soaked, meaning lots of wringing out by hand and using the dryer double time to get them dry. There are no clogs or kinks in the line. The machine is junk! It should have lasted much longer than this. I am not going to spend more money to have a repair person come and check on it. Its not worth it. Im going to buy a GE washer, the old-fashioned kind that gets clothes clean. Maytag, Whirlpool, and Sears are much worse-off breeds these days. They are off the list for good. Their products are a joke. Unfortunately, Im not laughing, but close to tears. Enjoy my money, you **.
I am so sorry to see so many people having the same problem. Maytag Dishwasher Model #MDB7749AWM2 purchased 12-10-11. Control Panel needs replaced (260.00...service call, part and labor). Writing this as Ive spent the last 20 mins on hold with Maytag. Im demanding them to make this right. Ive been told by Trisha at Maytag not to believe all these post as people tend to exaggerate the problems. Anybody have info on class action lawsuit? ?
Washer Model MVWC555DWO. I dont like this machine. I thought Maytag is a good brand name, but I dont think so anymore. The engineers who designed these new machines with the water level saver dont do laundry. In order to get the cloth covered with water, I have to use the bulky sheet level. I have 2 jeans and a sheet that got holes in them, because the water level was not right. I would have my old machine repaired, if I have know how my new one would do. Im stuck with this machine. I dreaming that this machine breaks down soon and I can buy a new that has a better water level. My old one had water saver level too, but did a great job with the water level.



