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Maytag Refrigerator Model OBX MSS25C4MGW
Maytag Refrigerator Model OBX MSS25C4MGW
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Maytag Refrigerator Model OBX MSS25C4MGW

Maytag - 24.5 Cu. Ft. Side-by-Side Refrigerator - White

This side-by-side refrigerator is built tough and easy to clean with its fingerprint-resistant stainless steel finish. Built with plenty of storage options, including a specially designed soft freeze bin that puts you in control of the way foods freeze. Put in a pint of ice cream, and it's soft enough to scoop. Frozen pizza storage lets you store two frozen pizza boxes upright and out of the way, so quick meals are an easy grab. The distinct and durable signature Maytag® metal shelf adds a bold look to the inside. With an exterior ice and water dispenser for easy access, plus a 10-year limited parts warranty on the compressor, this side-by-side fridge will keep it all cool for years to come.

Manufacturer: Maytag

MODEL: OBX MSS25C4MGW

MSRP: $1709.99 USD


Maytag Refrigerator Model OBX MSS25C4MGW Error Codes

CODE: Flashing "F" 
PROBLEM: If the letter "F" is flashing on the display the refrigerator, try resetting the refrigerator as instructed below. 
FIX: 
Reset power to the product: 
- Power unit down by turning off the circuit breaker(s) or unplugging the product for one (1) minute. 
- Power unit up by turning on the circuit breaker(s) or plugging the product back in. 
- Ensure the cooling function is turned on. 
- Monitor the refrigerator for one (1) minute to ensure the error code does not display again. 
 
CODE: PO Error Code 
PROBLEM: Power Outage: The Power Outage indicator lets you know if the power supply to the refrigerator has been off and the freezer temperature has risen to 18°F (-8°C) or higher. The control panel temperature display will read “PO,” and an alert tone will sound three times. 
FIX:
“Confirm” will blink until you acknowledge the power outage by pressing MEASURED FILL under “Confirm.” Once the power outage has been confirmed, the “PO” will disappear, and the display will return to the Home screen.


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Related Error Code Pages:
Maytag Refrigerator Error Codes, Maytag Range Error Codes, Maytag Washer Error Codes, Maytag Dryer Error Codes, Maytag Microwave Error Codes, Maytag Dishwasher Error Codes,

Related Troubleshooting Pages:
Maytag Refrigerator Troubleshooting, Maytag Range Troubleshooting, Maytag Washer Troubleshooting, Maytag Dryer Troubleshooting, Maytag Microwave Troubleshooting, Maytag Dishwasher Troubleshooting,

Related Repair Pages:
Maytag Refrigerator Repairs, Maytag Range Repairs, Maytag Washer Repairs, Maytag Dryer Repairs, Maytag Microwave Repairs, Maytag Dishwasher Repairs,

Related Parts Pages:
Maytag Refrigerator Parts, Maytag Range Parts, Maytag Washer Parts, Maytag Dryer Parts, Maytag Microwave Parts, Maytag Dishwasher Parts,


Maytag Refrigerator Model OBX MSS25C4MGW

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Product Reviews:

First failed after 16 months. Second twice in 15 months. They are lucky to
First failed after 16 months. Second twice in 15 months. They are lucky to last 16-24 months. Stupid for a microwave that normally last 5 plus years for every other brand I ever bought.
Published: November 30, 2015
Alan of Hatfield, PA
Source: consumeraffairs.com

First, the machine is a wrinkle monster no matter what I try. I wash my clo
First, the machine is a wrinkle monster no matter what I try. I wash my clothes on delicate cycle to keep the colors longer and so my clothes last longer. This has never been a problem with previous washers. I take them out IMMEDIATELY as soon as the door unlocks and shake them out and hang everything to dry. This worked great previously and I never had to iron anything or put anything in the dryer to get wrinkles out. Now, this washer wrinkles my clothing to an unbelievable extent so that they need to be ironed or a round in the dryer to relax them. This is true on Wrinkle Guard and using the delicate setting, set between medium and none on the spin cycle. Wrinkle Guard? I don’t think so. This thing wrinkles my No Iron shirts so they will have to be ironed or steamed.The washer leaves lint like residue most all of the time on dark clothing from day one. I most recently did a load of black only clothes that I did on delicate, soil level between med to extra heavy, spin speed between med and none, and, because of the dirty clothes issue, I had the extra rinse on. The clothes came out dirtier looking than they went in and looked like I washed them with a box of tissues and too much soap. They looked dirtier than before I washed them and had a whitish and lint like residue on everything. So I ran them through the same cycle/extra rinse again but WITHOUT any soap. Unfortunately I didn’t watch to see how much water the machine sensed that these loads needed and I didn’t see how much water was there - but I did for other loads after - see the next problem below. After the second identical cycle, the clothes had the same residue which I photographed and have enclosed below. (And still a wrinkled mess.)We have found that the water sensor can’t sense the proper water level needed and is likely not functional. Sometimes it seems like it might almost be be appropriate and sometimes not at all. Specifically, after I ran the black load through, I decided to try a small red load before my usual large blue load just to see how much water there was. Same settings as above, 6 small items that barely covered the bottom of the drum and the washer sensed a medium load. Certainly by volume of clothing this was not a medium sized load and if it goes by weight, it was the smallest load possible! Medium water level… These clothes seemed to agitate ok because they were completely submerged in water and came out clean. Then I did the much larger blue load that filled the drummer then halfway. This had so many more items than the red load and weighed way more. I tried the same settings as above and this time the machine sensed a SMALL load and the water level was barely halfway up the clothes, if even that much. So half of the clothes were out of the water and we watched and witnessed that the clothes did not agitate properly. This load came out like the black load so I ran the whole cycle again including the double rinse. This time, the same load was sensed to be a MEDIUM load although NOTHING changed except that the clothes were damp and lower in the tub as they were compressed from having gone through the entire wash cycle. They came out mostly clean, after the second wash, again, likely because this time they were almost covered by the water (2/3rds or so) and could move around a little better but still not great agitation.There almost never seems to be quite enough water so that the clothes are not able to move by the agitator and sometimes we watch and can see that the clothes above the waters never get pulled into the water. I understand that this machine may not completely cover the clothes but this seems way short on water and the fact that things usually come out dirty means something is wrong. There is often so little water that the agitator can’t possibly work the clothes into the water. So, next I ran an Oxi cycle and witnessed that about half of the items were not in any water and were only wet because of the filling cycle not because they were moved around by the agitator. How can the oxi do its job if the clothes aren’t in the solution of at least wet from the solution which I didn’t see as likely as the clothes didn’t seem to move through much if at all?Along with the same water sensing problem, why on earth isn’t there a manual water adjustment? If the water sensor doesn’t work, the other option is only the high fill setting. After finding my clothes still dirty when we first got it, I tried the high fill setting to see if this would help but the clothes still came out with that residue. This was the very first few loads I ran and was assuming it was just user error so I studied the manual and tried everything as recommended. Since reading that residue can result from too much water, I use the recommended sensing feature now. So, we can either have too much water or barely any at all…
Published: April 7, 2019
Kathleen of Camp Hill, PA
Source: consumeraffairs.com

I am very satisfied with my Maytag washer and dryer. Had it for 10+ years.
I am very satisfied with my Maytag washer and dryer. Had it for 10+ years. No complaints. It’s easy to set the machine according to my preference for each load of clothes. The dryer is great. Settings on the machines are very easy to use. This is important since I have a vision problem.
Published: May 13, 2020
Hazel of Cypress, CA
Source: consumeraffairs.com

Sounds wonderful. Thats what I thought when I let my son have my 20-year-ol
Sounds wonderful. Thats what I thought when I let my son have my 20-year-old, still running older washer. I wanted a new one. It worked good for 3 years and then one night I went to throw the clothes in the dryer and its full of water. After the last rinse and spin, it filled again and stopped. So I tried it on every cycle and got the same results. I thought, No problem. We have a great, honest repairman. Ill call him the next day and hell fix it. When I called and told him what type of washer it was, he was surprised it was working at all. Seems they had a problem with water leaking into the transmission. Apparently, I was lucky that mine had worked for as long as it did. Like I said, Im lucky to have an honest repairman. He told me he could charge me to put in a new timer and solve that problem, but I shouldnt waste my money since it is just a matter of time before it goes bad. Seems they were all bad and Maytag never made good on them. Told me the smartest thing to do would just to go ahead, bite the bullet and get another. It will be here Tuesday morning. Hopefully, this will be the last one I have to buy (keeping my fingers crossed since I had hoped the Maytag was going to be the last). My old machine is still running great for my son. Over 30 years my repairman has had to fix quite a few things for me - ice makers, dishwashers and even a timer on my old washer. Thank goodness he was honest enough to not fix my washer. I dont know if there are even any Maytag products around now, but if there are, they will never get my business. I spent a fortune on a machine that should have lasted the rest of my life. Ive had childs toys that lasted longer. My advice is do not buy Maytag.
Published: May 4, 2013
Donna of Molino, FL
Source: consumeraffairs.com

Do NOT purchase a Maytag dishwasher. What happened to the Maytag repairman
Do NOT purchase a Maytag dishwasher. What happened to the Maytag repairman being so lonely. Now he has lots of company in the way of angry consumers. Purchased a Maytag dishwasher and less than a year later the control panel failed. It was still under warranty but the service person just tweaked it instead of replacing it. Now, less than a year later it has failed and will cost over $200 to replace and repair. This is disgusting.
Published: June 27, 2015
Rachelle of Dearborn, MI
Source: consumeraffairs.com

Big mistake. Worst purchase ever!! These high-efficiency washers (Maytag Wa
Big mistake. Worst purchase ever!! These high-efficiency washers (Maytag Washer Bravos XL) are the worst especially this one! I wash and wipe down the washer drum more than I was my clothes. I purchased it because it had a huge drum so I can wash my blankets and comforters. This washer leaves soap scum marks/residue on clothes and leaves it on the drum as well. I basically have to wash my clothes twice once with soap and then run again with just wash and rinse without soap, you tell me how efficient is that! Why not make a washer that put more water so the clothes can get washed properly. Dont worry about my water and electric bill. MAKE A WASHER THAT WORKS!I called customer service she asked me if I use the deep water, now you tell me why am I going to use the deep water, if that is the only way the washer is going to clean the clothes then do NOT give me 11 other options the washer to use. ONLY HAVE DEEP WASH OPTION. I dont care about the bells and whistles, I do not need a different tune when I turn it on and a different tune when its done washing my clothes. Make the washer the way it used to be WASHES CLOTHES WITH WATER AND LOTS OF IT. I will pay my bill not to worry. So I called customer service all they said was they will document my call! Well... like thats going to do me any good while I am stuck with your POS washer!
Published: May 30, 2018
Alison of Spokane, WA
Source: consumeraffairs.com

Purchased new Maytag Refrigerator from Mannys in Western MA. Top freezer, o
Purchased new Maytag Refrigerator from Mannys in Western MA. Top freezer, over $900.00. Never has worked correctly. We need to turn the freezer way up to freeze the ice cream and it forms frost all around the freezer with mini icicles hanging! But even worse... no matter what setting you put the refrigerator on it ruins your food by freezing everything. The only safe spot is in the deli drawer. I have thrown away hundreds of dollars worth of food that is destroyed because it froze in the refrigerator.A service man from Mannys came and ordered parts. He came back and said they were the wrong parts. Now he says that the refrigerator has a problem and Maytag is trying to come out with a plan on how to fix it. I talked with Maytag (took 44 minutes to get someone on the phone). The manager in service was rude, said they dont replace food and they would work on fixing it. 2 weeks later... no calls from either place. I called Mannys and they said they should have some news by next week. In the meantime I dont have a refrigerator that works! NEVER BUY A MAYTAG REFRIGERATOR!!! It is still under warranty and I asked for a new refrigerator... both Mannys and Maytag said no way.
Published: July 18, 2016
Roberta of Longmeadow, MA
Source: consumeraffairs.com

I bought this over the range Maytag microwave model MMV4205DH-1 5 months ag
I bought this over the range Maytag microwave model MMV4205DH-1 5 months ago and today a hairline crack appeared alongside the door handle. I called Maytag to find out how I can get this repaired since, as time progresses, it will become worse due to using the handle to open and close the microwave. I was told this was a cosmetic warranty which expired after 30 days. They would fix it only if the microwave couldnt be opened. Apparently, the handle can become loose but as long as the door opens, they wont do anything.I bought Maytag because of their supposed reputation. Im so glad this happened with my $300 microwave as we were getting ready to replace our washer and dryer and were looking at Maytags. Good to know they dont back their products before I spend several thousand dollars on a washer and dryer. I will NEVER purchase another Maytag. My $120 generic microwave lasted 10 years and I gave it to my son and it is still going strong.
Published: March 21, 2016
Melody of Struthers, OH
Source: consumeraffairs.com

This washer is no better than a glorified garbage can. Maytag AKA Whirlpool
This washer is no better than a glorified garbage can. Maytag AKA Whirlpool should be ashamed to put their name on this product. Like others before me on this website my washing machine sounds like a jet is taking off in my basement. When I contacted a serviceman, he told me the drum seal is broken and the bearings are shot. I have the machine since April 11, 2011. Not even three years to date! I do not have an extended warranty so shame on me to believe that a 900.00 machine should last well beyond 3 years. Unfortunately, I am getting the run around from Whirlpool as all of you have experienced. This is criminal. Not only are we as consumers being defrauded by irresponsible manufacturing but these huge hunks of metal and plastic are polluting our environment. Our parents had washing machines and dryers for as long as 20 to 25 years and they actually cleaned clothes. We now have high efficiency machines that destroy our clothing and leave them dirty and wrinkled. They are now made to break in 5 years and from what I see on this website the average for breakdown is becoming 3 years. Do you think that this is not by design? The service call turns out to be more than the value of the machine, so the repairman doesnt even profit as consumers refrain from costly repair and repurchase. The only profitability is gained by the manufacturers that keep pushing out junk to the consumer. These manufacturers should be accountable like the American auto-manufacturers became accountable for the junk they manufactured at the expense of a whole city, Detroit.
Published: April 7, 2014
Judy of East Williston, NY
Source: consumeraffairs.com

I purchased a Maytag model 4000 Front Loading washer in April 2010 and in M
I purchased a Maytag model 4000 Front Loading washer in April 2010 and in May 2011, the tub bearings went out which is a $600 repair. Now in January of 2012, the tub bearings are going out again. Neither Lowes nor Maytag are willing to do anything to remedy the situation. Do not buy Maytag and do not buy from Lowes. Their major appliance buyer has to know about this and continues to retail a product not fit for its intended purpose.
Published: January 17, 2012
Paul of Fayetteville, AR
Source: consumeraffairs.com

Stainless steel 2 door refrigerator with a bottom drawer freezer. Good spac
Stainless steel 2 door refrigerator with a bottom drawer freezer. Good space in both. Finish is almost fingerprint free. I bought 5 appliances at the same time so pricing was very good.
Published: February 12, 2018
Tim of Canal Fulton, OH
Source: consumeraffairs.com

They are coming for the 7th time to fix the ice maker. Three full replaceme
They are coming for the 7th time to fix the ice maker. Three full replacements. The bottom of the freezer had a buildup of ice, another call to repair. I know where the Maytag repairman is, hes at my house.
Published: July 24, 2014
Tom of St.Charles, MI
Source: consumeraffairs.com

Nineteen months in a home of empty nesters and the darn thing is a game of
Nineteen months in a home of empty nesters and the darn thing is a game of trying to outwit its electronics. We live a long way from town, which makes service calls a high dollar thing. I have spent considerable time this weekend trying to cipher its moods and order parts. This washer was purchased on an invalid reputation. Others beware.
Published: January 19, 2013
Kurt of Garden Valley, ID
Source: consumeraffairs.com

I purchased a new Bravos X MVWX700XL2 silver gray washer and dryer in May 2
I purchased a new Bravos X MVWX700XL2 silver gray washer and dryer in May 2013. I have been unhappy from the beginning. Junk! Waste of $1200.00 - 2 inches of water will not cleanse clothes. I found that the bulky setting gave more water so I run most of clothes on bulky. Now for the past 6 months there is a very loud grinding noise while washing & rinsing. So loud my neighbors have commented on it! When I remove them to put into the dryer they are all twisted and a few times clothes have been torn! How can a product of this sort be sold? I have always trusted Maytag but this has me going in the opposite direction. I spoke to the department manager a year ago and he said nothing can be offered. They didnt seem to really care. I will be part of a Class Action Suit if possible. I plan to continue to make people aware of this along with the Better Business Bureau. I am signing this: ANOTHER UNHAPPY MAYTAG BRAVOS PURCHASER.
Published: February 27, 2016
Debra of Blossvale, NY
Source: consumeraffairs.com

Maytag Washer was bought on May 2010 for $746.29 and it broke down. It was
Maytag Washer was bought on May 2010 for $746.29 and it broke down. It was used only twice a week. It now requires repairs worth $991.36. All Maytag reps say is I am sorry, there is nothing we can do. Isnt there a lemon law for major appliances?
Published: April 18, 2012
Helga of Monterey County, CA
Source: consumeraffairs.com

We were offered a Maytag microwave with our newly built home two years ago.
We were offered a Maytag microwave with our newly built home two years ago. I do not know if it was a good value for the money compared to other brands as I did not price or feature shop for this oven. But the oven has worked well since we moved in.
Published: July 11, 2019
Michelle of Avondale, AZ
Source: consumeraffairs.com

MAYTAG HAS ALWAYS BEEN MY W&D MACHINES OF CHOICE! In my opinion they ar
MAYTAG HAS ALWAYS BEEN MY W&D MACHINES OF CHOICE! In my opinion they are the most reliable, dependable machines on the market - for years! I would NEVER by another brand of either washer and/or dryer.
Published: May 11, 2020
Gail of Kelseyville, California
Source: consumeraffairs.com

I bought this washer from Lowes in 2013. It worked okay for a little while
I bought this washer from Lowes in 2013. It worked okay for a little while but lately it stops mid-cycle. Clothes are soaked and all of the soap hasnt been rinsed out. Poor excuse for a washing machine! Will never buy a Maytag again!
Published: January 29, 2015
Julie of Dillsburg, PA
Source: consumeraffairs.com

I have never liked the stove because it is too small (it came with the trip
I have never liked the stove because it is too small (it came with the triplex) and it has porcelain like top. One burner burns to hot, the other three mediocre, there isnt enough space between the burners and the back of the stove. It doesnt cook evenly and it really does not have a low or simmering setting. You cant set a timer for simmering because it cooks too fast. The knobs are stuck and sometimes wont light when you turn them down. The oven is okay, but could be better. Wish it had self cleaning. The broiler in no existence. Food way too close to the flames. We have had this oven since we bought the triplex back in 2011.
Published: February 9, 2021
Gerrie of Las Vegas, Nevada
Source: consumeraffairs.com

The machine can clean even king size quilts, and clothes come out very clea
The machine can clean even king size quilts, and clothes come out very clean. It is a front load and there are no problems with odors. There are many cycles to choose from. Cycles spin gently enough while getting out most of the moisture.
Published: February 15, 2019
Jane of Pinole, CA
Source: consumeraffairs.com

Maytag Free Standing 30-inch Gas Range - In 2004 we bought our model MGR577
Maytag Free Standing 30-inch Gas Range - In 2004 we bought our model MGR5775QDS gas range with 5-burners because it offered the most BTU variety for the price: 1 burner with a high BTU (16K), 1 with low (5K), plus 2 in mid-range (9.5K) and 1 with 12K. Within half a year of using the oven, we turned on the self-cleaning function. Big mistake. One cleaning cycle later, our oven refused to ignite. The cleaning cycle burned out the ignition unit. Cant remember if its replacement then was under warranty but the repairman said this was a COMMON PROBLEM with Maytag and we best not use it EVER. In 2014 our cleaning lady mistakenly thinking she was doing us a favor, set the self-cleaning function. Once again, the ignition unit was destroyed. This time its replacement was $350 with part and labor. One and half months later, the oven is again non-functioning. This time our repair guy said the part is a very minor, inexpensive one BUT MAYTAG IS NO LONGER MAKING IT!!! The only way well get our oven back is if he can find another model and cannibalize it to fix ours. Are we disgruntled? Yes. Would we like to see a class action suit against Maytag for knowingly manufacturing a gas range with a malfunctioning self-cleaning unit that destroys oven parts? Yes. Will we ever again buy Maytag? Not on your life. A once stellar manufacturer gone down the tubes with a growing reputation for making junk. American-made appliances mean zip these days. Thank you for nothing, Maytag.
Published: May 28, 2014
N of Medford, OR
Source: consumeraffairs.com

Should have read reviews. Ill never buy another Maytag. This stove has been
Should have read reviews. Ill never buy another Maytag. This stove has been bad almost from start. Stove has burned marks from using broil. Repairman told me not to use broil anymore. One of eyes has been worked on 2 times; the knob does not work correctly; when you turn off, it goes past the off and keeps on going to the left. It is very hard to clean surface. I have had a few years. Company paid for one repair. They should have replaced stove from beginning. Not safe.
Published: December 29, 2016
Shel of Acworth, GA
Source: consumeraffairs.com

Purchased a Maytag Bravos XL less than 3 years ago Model MVWB725BW0. We hav
Purchased a Maytag Bravos XL less than 3 years ago Model MVWB725BW0. We have had several repair calls. From reading complaints from others, I have the same: clothes balloon, clothes rip, dark clothes have a scum on them, even a blanket goes off balance and it is hard to start the cycle. It goes off balance all the time, makes a squeaky sound when agitating and the housekeeper can never figure out what cycle to run the clothes on because they always go off balance, there is a loud vibration, etc. The last repair call was for an actual leak on the floor! The appliance company charged us $95 for the service call, did nothing, and told us the parts would be more expensive than a new washing machine. Went to Home Depot today and purchased an LG washer and dryer for over $1500. I am not even going to try to recoup anything from Maytag because this is the second Maytag that I have had a bad experience with and didnt learn a lesson in the first place. Junk. :(
Published: January 16, 2018
Melanie of West Palm Beach, FL
Source: consumeraffairs.com

Purchased Maytag dishwasher model # MDB4709PAB3 8/2012 @ Lowes in NY with e
Purchased Maytag dishwasher model # MDB4709PAB3 8/2012 @ Lowes in NY with extended warranty. After a while, noticed wood floor warping in front of appliance. Called repair and after several tries, they couldnt repair leak under door. After many complaints to Lowes and Maytag, was finally issued a new dishwasher 8/2013 same model #. Person that hooked it up couldnt wait around to see if all was okay. Ran dishwasher after he left and as usual for this model it leaks worse than before. Called Maytag complaint dept and they said they would issue me another dishwasher of my choice and same price through Lowes. But they never spoke to Lowes and Maytag will not call me back. I would think there must be a leak problem with this model. Do not buy. It is not worth the trouble!
Published: September 30, 2013
Blake of Islip Terrace, NY
Source: consumeraffairs.com

Maytag Centennial Commercial washer - We purchased this washer approx 4 yea
Maytag Centennial Commercial washer - We purchased this washer approx 4 years ago and have never been satisfied with the job it does. Most loads require a second rinse cycle and then perhaps not a good job on the clothes. We have had it repaired twice as it makes a god awful noise and does not do a wash cycle. I believe the repairman has replaced plastic pulleys both times and now it needs the repair job done again. High efficiency has led to high disappointment. We will be looking at getting an older style agitator model as we know they work! Maytag will have to pay us to buy anymore of their products, not impressed at all.
Published: April 24, 2015
Paul of Medicine Hat, AB
Source: consumeraffairs.com

I love it. Laundry as well as horse blankets. It does it all! I have never
I love it. Laundry as well as horse blankets. It does it all! I have never ever had one problem with it. Love the delay start setting as well as the extra rinse cycle.Easy to clean the gasket and keep the soap dispenser out to air between washes!
Published: May 10, 2020
Helen of Marcellus, NY
Source: consumeraffairs.com

I purchased my which I thought was a stainless steel French door refrigerat
I purchased my which I thought was a stainless steel French door refrigerator in 2011 that I was getting a great product. Not even 3 months later I was using my warranty to stop the leak from my freezer now. Mind you, I paid $1500 so I got it fixed. 3 months later I called for repair again... Getting annoyed because this time the freezer came off track. 6 months later were chopping ice chunks up to stop the leaking on the floor. This lasted until last October keeping towels and old clothes around the fridge to soak up the water. This is so embarrassing especially if you have company over. You have a pile of crap soaking up water. I am a wife and mother of 7 children. I cant afford to just go buy another fridge. This isnt fair... I spent hard earned money on that magnet attracting stainless steel fridge and Maytag could care less. Im so disappointed and broke. Now I have to scrap it.
Published: June 24, 2016
Touriea of Buffalo, NY
Source: consumeraffairs.com

Maytag dishwasher from Home Depot, model MDB7749SBM1. Bought it last May fr
Maytag dishwasher from Home Depot, model MDB7749SBM1. Bought it last May from Home Depot - in a little more than one year it has already needed 2 repairs to the control panel. We are having a lot of problems finding someone to come and repair it. We want our money back. This is a piece of junk!
Published: July 16, 2014
Bill of Hudson, OH
Source: consumeraffairs.com

Bought a Maytag MVWX655DW top loader clothes washer from Best Buy on 7-7-20
Bought a Maytag MVWX655DW top loader clothes washer from Best Buy on 7-7-2020 it was delivered as promised on Friday 7-10-2020. The people who delivered it were very professional and nice. They did a great job installing it. My wife went to use it for the first time Saturday morning 7-11-2020. Luckily this washer had a see through door. We could not believe our eyes, it never put enough water in the tub to cover the clothes. So as we watched the clothes on top never participated in the wash, they just moved around. When it went to spin cycle it was making a loud clicking sound as it was shaking. So we tried different settings, after 3 loads I called BB and said I want to return it. This machine has been mislabeled, its not a clothes washer, its a noise maker at best. DO NOT BUY THIS MACHINE. IT DOESNT WASH CLOTHES.
Published: July 13, 2020
Tim of Oakdale, CA
Source: consumeraffairs.com

We purchased a Maytag bottom-freezer refrigerator MBL2258XES1 from Home Dep
We purchased a Maytag bottom-freezer refrigerator MBL2258XES1 from Home Depot on 12/30/2011. Other than being a bit noisy, it functioned without problem for a little over two years after which we noticed water pooling on the floor, just below the left-front corner of the bottom-freezer door. It was shortly thereafter we noticed the large sheet of ice that covered the entire floor of the freezer. Over the past several months I pull out the large towel, my spatula, my meat tenderizer and break up and lift out the ice onto the towel around every two weeks. Thanks Whirlpool/Maytag! At least that Maytag repairman isnt lonely anymore.UPDATED ON 03/18/2015: I called Maytag Customer Service, (800) 344-1274 to discuss remedies for my Maytag/Whirlpool bottom-freezer refrigerator which has a perpetual layer of ice on the floor of the freezer which leaks onto my floor. I was offered a product called Repair Plus One which includes parts and service for this repair and they throw in a 1-year warranty. The cost: $359.95. The representative informed me I only had 24 hours to make up my mind as the offer was time limited. I asked if there were any other remedies available to me and she said none other than a service call.
Published: March 18, 2015
Michael of Talking Rock, GA
Source: consumeraffairs.com

I am replacing my second Maytag Bravos washing machine. My first had heavy
I am replacing my second Maytag Bravos washing machine. My first had heavy use and I rationalized that the 5 year life span was due to the heavy use. The one that I am replacing now is only 3 years old and has only done laundry for one 67 year old woman. It suddenly needed two parts with a repair bill that was going to be over $600.00. I decided it was in my best interest to spend a couple hundred more and replace it. I will not be buy Maytag again. The appliance company that I have bought most of my appliances from recommends Speed Queen which ironically also has a full 10 year warranty on all parts and labor.
Published: July 16, 2019
Jo of Farmersville, OH
Source: consumeraffairs.com

Not only is the dryer junk, so is Maytag support and service. I have owned
Not only is the dryer junk, so is Maytag support and service. I have owned this dryer for 2 years; my previous dryers lasted about 20 years each. This one is on its 4th service call, none of which are apparently under warranty (well, except the first one). From what the techs who come out here tell me, the design and build are both poor. I will never own another one of these; if I can stretch it out one more year, then well replace it.For now, the drum wont turn. There is a nylon support bushing (and possibly more) that degrades immediately upon use. There are only two of us, with about 3-4 loads per week. This was supposed to be Commercial Technology. The only thing commercial about it is that you have to rely on commercial laundries to get the drying done. It is good that the drum has a 10 year warranty - it will make a nice planter out by the front gate.
Published: August 27, 2019
JB of Johnson City, TX
Source: consumeraffairs.com

Ive had my Maytag refrigerator for 19 years and it still performs well. I k
Ive had my Maytag refrigerator for 19 years and it still performs well. I keep it clean both inside and underneath. The lighting is one aspect I really appreciate as there are two bulbs in the interior so theres never a problem seeing all the contents. Also appreciated are the movable shelves on the door and the ability to raise or lower the main shelves in the body of the fridge.
Published: January 22, 2018
Carol of Roseville, MN
Source: consumeraffairs.com

I purchased a range 5 months ago. It is STAINLESS STEEL. It began to rust.
I purchased a range 5 months ago. It is STAINLESS STEEL. It began to rust. I called customer service and they told me it was cosmetic, so they wont help. I think a stainless steel range should not rust after 5 months. Very disappointed, WILL NEVER BUY MAYTAG Again.
Published: August 14, 2014
Patricia of Brick, NJ
Source: consumeraffairs.com

Bought a refrigerator from Home Depot in November 2012 for a cost of $1,647
Bought a refrigerator from Home Depot in November 2012 for a cost of $1,647.48. In August 2013 it stops making ice day 1, stops cooling & it is running nonstop, all lights on display go out day 2. Called Home Depot & was given another number to call, called that number was told someone would be out next day to look at it. Also told my warranty would expire in November & I needed to buy another warranty. Maytag customer service was very rude. If their product was any good why do I have to pay extra for another warranty. A $1,647.48 refrigerator that only lasts 9 months, REALLY!!! Do not purchase Maytag appliances if you dont want to lose your money. Shame on Home Depot for not standing behind their merchandise. If you have a problem while warranty is in effect, Home Depot should replace product.
Published: August 20, 2013
Rhonda of Chattanooga, TN
Source: consumeraffairs.com

On my 3rd circuit board for a MDB7749SBMO MODEL dish washer. The people at
On my 3rd circuit board for a MDB7749SBMO MODEL dish washer. The people at Maytag are people that wont even talk to you about it. How many people have to complain before theres a recall on a faulty ribbon cable.
Published: August 9, 2015
David W. of Fairfield, Twp., OH
Source: consumeraffairs.com

I purchased a Maytag Bravos 5 months ago. I had trouble at first with unbal
I purchased a Maytag Bravos 5 months ago. I had trouble at first with unbalanced loads. The repair man came to look at it twice. One thing that can unbalance your loads is if small pieces of laundry such as a sock gets outside the basket. Sometimes the basket has to be taken all the way out because small pieces can be lodged under the basket. This happens when you fill the machine too full and those small pieces float to the top.The suspension on my machine ended up needing to be replaced. I have read lots of reviews about soap rings in the clothes. That happens from using too much soap. Make sure you are using HE detergent for one. I cut way back on my soap and my laundry gets clean and no problems with residual soap on my clothes. I was very unhappy with my machine at first but now I absolutely love it!
Published: March 6, 2014
Patty of St. Anthony, IN
Source: consumeraffairs.com

We purchased this dryer a Maytag Model MEDC200XW3 about 10 months ago. The
We purchased this dryer a Maytag Model MEDC200XW3 about 10 months ago. The dryer slowly over time began to take longer to dry our clothes. After watching it work and seeing that the airflow in the tube was not flowing well, I noticed the lint trap was not functioning well enough and over 50% of the lint was escaping the lint trap and plugging up the exhaust vent. I asked Maytag for a service to repair my dryer and explained my findings. The service person on the phone wanted to send me a lint brush. I told her to send a repairman. The repairman said that all lint traps let lint by and said it was my problem. Well today theyre closed and I cant even leave a message. Now I know why the Maytag repairman is the loneliest man in town...
Published: July 5, 2014
David of Garden Grove, CA
Source: consumeraffairs.com

This model MGR5875QDW range is very difficult to use. When you press broil
This model MGR5875QDW range is very difficult to use. When you press broil for instance, the display says set. There is absolutely no indication of how to set. Therefore, no broil. The same thing happens when you try to use the clean function. It is virtually impossible to use the control panel; it is just too difficult. Therefore, most of the functions are not usable.The kicker though is that the handle comes off. During the extended warranty period, a technician came out and fixed it. The toughest part of this job is to get the oven door back on. I tried for 2 hours everything I could think of. Then, I got an idea to use Maytags live chat. They told me that I would have to call for service and pay for a service call to get the door back on. I told them that their clean cycle is too painful to use, so I am assuming I am not the only one who has removed the door to clean the oven. Pay for a service call every time I want to clean my oven or fix their defective handle design because the handle falls off every 2 years? That is not acceptable.
Published: October 5, 2012
Kay of Layton, UT
Source: consumeraffairs.com

I purchased this Maytag Bravos machine because I was told it can wash large
I purchased this Maytag Bravos machine because I was told it can wash large loads and is one of the best washers out there... Both are so far from the truth, this is the worst machine I have ever owned. The water level is almost none. And my clothes come out dirty and I have to wash several times to even get them semi cleaned. I am not rich and trying to save enough. To buy this machine was not easy and I am now with no options. I called Lowes after a couple day after I got the machine and told them it is not working. They sent me another machine yet it still does not clean my clothes. I wanted to return it and get a better machine but they refuse to allow me to do so because now it is 2 months old and past the 30 day return. I purchased an extended warranty which is useless cause. The machine is junk even when working as it should... I will never buy from Maytag again because they refuse to back their crappy product and refund my money. I would tell anyone looking for a washer to not go with Maytag. They are terrible machines and a bad design... I even contacted Maytag and was pretty much told too bad and just rewash my clothes as many times I need but they will not do anything to resolve this issue. TOO bad is what I was told...
Published: March 4, 2018
Debbie of Avoca, MI
Source: consumeraffairs.com

We bought a washer & dryer from Home Depot 2 1/2 years ago. The control
We bought a washer & dryer from Home Depot 2 1/2 years ago. The control board went out on my washer. I called Maytag and they wanted $109 for a diagnostic fee and wouldnt tell me how much the labor would be. A control board costs $350. So by the time all is said and done... the money would be better spent buying a new one. Maytags slogan of dependability lasts is a bunch of hooey. Washers should last more than 2 1/2 years and Maytag should back up their appliances. They just lost a customer.
Published: May 13, 2019
Lynnette of Tooele, UT
Source: consumeraffairs.com

I have owned my Maytag Neptune Washer since 1998 and this is the first time
I have owned my Maytag Neptune Washer since 1998 and this is the first time that it will not drain all the water... Doing some research before I call a repairman... Have a Great day!
Published: March 11, 2015
Irene of Pensacola, FL
Source: consumeraffairs.com

Maytag Bravo Washer and Dryer XL Series - This the worst washer and dryer I
Maytag Bravo Washer and Dryer XL Series - This the worst washer and dryer I have ever owned by Maytag. I wish I could give them away. The washer does not clean my clothes and the dryer does not dry my clothes. They are absolutely terrible. Do not buy them, you will be sorry.
Published: March 25, 2017
Mary of Memphis, TN
Source: consumeraffairs.com

I have a 2-year-and-5-day-old frontloader washing machine. The bearing and
I have a 2-year-and-5-day-old frontloader washing machine. The bearing and axle broke. The repair is over $500.00. It appears to be a known problem, as Maytag knew exactly what was wrong from the description of the noise it makes. They knew all the parts that would be needed. They would send the parts but not help with the labor. Evidently, it is a two-person job requiring several hours. They are not consumer-friendly and do not seem to care that the company reputation is going bad fast.
Published: September 14, 2012
Karen of Florida, NY
Source: consumeraffairs.com

This dishwasher has an electronic control panel that is faulty. Within one
This dishwasher has an electronic control panel that is faulty. Within one year of purchase, the control panel shorted out. It was replaced under warranty. Almost exactly a year after that, the same part failed for the same reason. This time, Maytag refused to replace it for free since it was out of warranty. A new control panel would have cost over $250. Disappointed with this Maytag product and their refusal to replace an obviously defective part, I decided to buy a new dishwasher from another manufacturer. Also, it did not make sense to me to spend that kind of money to replace a part that would continue breaking every year. AVOID Maytag dishwashers with electronic control panels!
Published: October 12, 2013
Seth of Commerce, GA
Source: consumeraffairs.com

Have had it for 2 years now and its leaked out the bottom since it was 6 mo
Have had it for 2 years now and its leaked out the bottom since it was 6 mos. old. Now the ice maker has fried a motor and were having to repair it already. Cant believe we spent a small fortune on this fridge and are having constant problems with it.
Published: March 18, 2015
Chris of Sedalia, CO
Source: consumeraffairs.com

I have only had this Maytag dishwasher for 2 years. My control panel has go
I have only had this Maytag dishwasher for 2 years. My control panel has gone crazy! The child lock is blinking and I never touched it. I have tried to clear it by touching the heated dry button for 3 seconds, every once in a while it will clear. It eventually will start blinking again on child lock. I did research and have found out that Im not the only one that is having this problem. I now have to get it fixed.
Published: August 16, 2016
Tammy of Benton, KY
Source: consumeraffairs.com

Our washer, still under 5 year parts and labor warranty, wasnt functioning
Our washer, still under 5 year parts and labor warranty, wasnt functioning properly. We went through proper procedure having repair personnel first attempt to repair; waited over allotted time for replacement parts, wanted to attempt to repair again, then to replace with sub-standard model. We are now in our 5th month of being told 3-5 business days, 10-14 business days, and I was just told it will be weeks (after waiting 19 days) that replacement will return our call as they are 4 to 6 weeks behind. I have pages documenting dates, times, names, departments and excuses. What can I do at this point? What are my options?
Published: March 6, 2012
Colleen of Nanticoke, PA
Source: consumeraffairs.com

Ive had this washer and dryer set for only a couple of years and nothing bu
Ive had this washer and dryer set for only a couple of years and nothing but problems. The latest is that it sounds like its going into orbit on spin cycle. I cant believe the poor quality of these appliances. Ill never buy Maytag again.
Published: May 11, 2015
Joseph of Carlisle, OH
Source: consumeraffairs.com

My freezer has been leaking from the bottom for a few months and now the ic
My freezer has been leaking from the bottom for a few months and now the icemaker has quit working as well. The refrigerator has been purchased less than two years ago. The warranty is expired. I will not fix this refrigerator, as it is a gigantic piece of junk. However I would like to be compensated by Maytag at least 1/3 of the price so I can have it removed from my house before it creates more damage to my floors and subfloors.
Published: January 3, 2015
Eric of Greensboro, NC
Source: consumeraffairs.com

MCT commercial technology washer Bravos XL - HORRIBLE product, NEVER worked
MCT commercial technology washer Bravos XL - HORRIBLE product, NEVER worked right! Maytag misrepresented this washer. DONT buy it! Lie after lie! Its suppose to be high efficiency... conserve water and energy. I have to use 3 times the amount of water and energy because it doesnt wash the first time correctly. Leaves soap in clothes, just doesnt wash properly. I have done EVERYTHING they have recommended NOTHING works! I will NEVER buy another product from them. Even the repair people and Customer people say they have nothing but problems. Im going to small claims court. Im sure with all the problems we could get a class action lawsuit. No stars.
Published: July 11, 2018
Carolyn of Panama City Beach, FL
Source: consumeraffairs.com

We bought the Maytag Aqualift cooktop about a year ago & are continuous
We bought the Maytag Aqualift cooktop about a year ago & are continuously dissatisfied with it, for several reasons: 1) the cooktop is a huge nuisance to cook on. The burners are either raging hot (causing boil-overs), or too cool to simmer. The boil-overs then require much cleaning with an expensive cleaning agent. 2) the oven, whether you use regular or convection, underheats - so you can’t tell how long the cooking or baking process will take, & you have to monitor the cooking process. 3) the so-called self-clean is a joke; the oven will not be clean unless you crawl inside & clean it manually. Overall, I’d prefer to toss this range in the trash. I’m a good cook, but I get angry every time I use this expensive, poorly- designed product.
Published: December 28, 2019
Stefanie of London, ON
Source: consumeraffairs.com

We purchased this washer from Sears. Its always been loud during spin, but
We purchased this washer from Sears. Its always been loud during spin, but the past couple months it has gotten VERY loud. It jumps around. Also, it tends to ball clothing and towels. It has been hard on my clothes and bedding. Many times I have to rewash towels and bedding, even jeans at times. I have been very unhappy with this purchase from day 1. It was not a cheap washer.
Published: October 2, 2014
Tim and Lori of Saginaw, MI
Source: consumeraffairs.com

I have owned three different Maytag washer/dryer sets. The reason for so ma
I have owned three different Maytag washer/dryer sets. The reason for so many? Selling the set with the house upon moving. I kept my last set which is Bravo. I love Maytag for their features, their dependability, their reputation. I have never had repairs on any of them. Totally awesome! My second set had a neat feature of a drying rack where you could place a sweater or shoes and no tumbling. Sorry I sold that set w/ the house. I am very pleased w/ my present set of Bravo. No agitator. A coworker also bought this set. Maytag is the best!
Published: May 15, 2020
Delores of Virginia Beach, VA
Source: consumeraffairs.com

My stainless steel french door refrigerator started to rust 4-5 months afte
My stainless steel french door refrigerator started to rust 4-5 months after purchase. Upon contacting Maytag/Whirlpool I was advised that this is cosmetic and the cosmetic portion of my warranty is expired. I think this is a poor grade of stainless steel and should be recalled and/or replaced. I would not recommend.
Published: October 9, 2014
cheryl of Ormond Beach, FL
Source: consumeraffairs.com

I also have a Maytag Quiet Series 300 dishwasher. The front panel has stop
I also have a Maytag Quiet Series 300 dishwasher. The front panel has stopped working. It was a horrible dishwasher from the beginning. The dishes were streaky on the top rack. And I had to replace the rollers after just over a year. The upper rack has rust on it. The Maytag double ovens I bought at the same time had to be replaced within a year, as the racks damaged the porcelain interior. I also wish I had found your site before my purchases. My husband is not working now. So, I guess we will be washing dishes the old fashioned way.
Published: August 27, 2011
Debbie of Plano, TX
Source: consumeraffairs.com

Maytag is the brand I had for 18 years and never had a problem with the was
Maytag is the brand I had for 18 years and never had a problem with the washer or dryer in all that time. So when my dryer died I decided to get a new set of Maytag washer and dryer. I picked the set together and they dont have a lot of bells and whistles, simple to use and the washer is an HE. Cost was about $900 for the pair. I bought the washer and dryer in May of 2015. Models are simple to use. I have not had any problems and quite pleased with the work they do.I like to stick with a brand if it has served me well. Energy costs need to be low and I look for sales. Capacity is something I do not need a lot of, since it is just two I am washing for. Good quality is what I look for. I have not ever had paint chipping or rusting. Never had socks missing or a bad result with cleaning or drying. The washer has a cleaning cycle and the dryer is very easy to clean, the lint filter, and I get great results with no static when I take clothes out of the dryer.
Published: April 20, 2016
Karen of Chambersburg, PA
Source: consumeraffairs.com

I just started searching the web for information on this item due to the pr
I just started searching the web for information on this item due to the problem I am having. My Neptune Front Loader Model MAH55FLBWW washer makes horrible noises when on spin cycle, and is out of alignment so that the hard plastic bit around the opening is being scraped off. Some of my more delicate items have been ruined or damaged due to this. I bought the Neptune washer/dryer set with stands probably 10 years ago from Home Depot. I am sure the warranty has long since expired, and I have not contacted anyone about possible repairs. At this time, I am not financially able to do much about this. I have never had much of an issue about mold, no issues at all with the dryer, and no motherboards needing to be replaced. From reading what others have had to deal with on this site, I consider myself lucky.
Published: January 6, 2014
Demi of Escondido, CA
Source: consumeraffairs.com

Very easy to use- just dial the button to the load of your choice! The only
Very easy to use- just dial the button to the load of your choice! The only problem I have is it becomes unbalanced sometimes on a heavy load. :( And it is also energy efficient and lets you know when it needs cleaning.
Published: May 17, 2020
CINDY of Fairfield, CA
Source: consumeraffairs.com

My husband bought me a brand new Bravo Maytag washer and dryer from Home De
My husband bought me a brand new Bravo Maytag washer and dryer from Home Depot in November 2010. In May of 2011, we moved and the dryer hookup was electric instead of gas. My husband knew how much I love the dryer, so he surprised me with another Bravo dryer to match the washer. We put the other dryer in storage and were happy with our purchase until April. In April 2012, the dryer stopped working. It wouldnt dry the clothes at all, and every time we tried to dry, the dryer was filled with wet lint. We were only a week away from moving again, so we waited until we got to the new house. The new house had gas hookups. So, we put the dryer that didnt work in storage and were thankful we didnt get rid of the other dryer. Now, just a few months later, the gas dryer isnt drying and is having the same issues as the electric dryer. How very disappointing! Both dryers are broken now, and it has only been 2 years. Each dryer has gotten about a year of use and then both quit. My husband, I and my two-year-old dont do that much laundry to break 2 dryers. My old GE washer and dryer lasted for years and is still working. We gave them to my husbands aunt who uses them and loves them. I agree someone should start a class action against Maytag. These issues are ridiculous!
Published: January 5, 2013
Teri of Ramona, CA
Source: consumeraffairs.com

I purchased my Bravos washer and dryer in Sept. 2010. What a mistake! The d
I purchased my Bravos washer and dryer in Sept. 2010. What a mistake! The dryer is okay but the washer is a nightmare! The repairman and I are on a first name basis. The last time he was here, he showed me how to recalibrate my washing machine. It stops working in the wash cycle, fills with water and then sits there. I have to manually drain it and start over. Then it gets confused and fills with water when it is supposed to be spinning and draining (consequently draining my well). I shouldnt have to recalibrate anything in life, much less, a brand new washing machine.
Published: September 12, 2011
Virginia of South Wales, NY
Source: consumeraffairs.com

My new Maytag washing machine does NOT CLEAN clothes or anything else. Wast
My new Maytag washing machine does NOT CLEAN clothes or anything else. Waste of money. I have soft water, use bleach, hot water, Tide. I have even tried adding some baking soda. No use. I cannot wait until I can find a washing machine that works.
Published: October 22, 2021
Lorraine of La Quinta, CA
Source: consumeraffairs.com

Bought the washer last week. Balanced it per installation instructions. Was
Bought the washer last week. Balanced it per installation instructions. Washed several loads. The darn thing goes off balance almost routinely. Have rechecked the level on several occasions and found it LEVEL. Contacted Maytag. The lady I spoke with said to just use it and it will level itself out. So much for Maytag help! This will be the LAST Maytag product I buy.
Published: August 16, 2015
Aivars of Reading, OH
Source: consumeraffairs.com

This product is not worth the money or irritation. It does not wash your cl
This product is not worth the money or irritation. It does not wash your clothes well and now mine wont spin. I have to completely unplug the machine and start it up to drain and spin. It takes 1 1/2 to wash one load of clothes. Its supposed to be energy efficient. Im pretty sure its not! I waste more time and electric doing a load of clothes than it takes to dry a load of clothes. Im dumping this thing for a real washer, one that works. I do not recommend this washing machine. I purchased the Bravo at Lowes.
Published: March 19, 2016
Kim of North Las Vegas, NV
Source: consumeraffairs.com

I purchased a Bravo Washer and Dryer from Home Depot. The Maytag Bravo wash
I purchased a Bravo Washer and Dryer from Home Depot. The Maytag Bravo washer and dryer we purchased from Home Depot did not work from the beginning. Before I called Maytag, I tried for several months to redo the way I was loading the washer and dryer.I tried several different settings however, the clothing keeps coming out smelling like it is still worn. Spots are in the clothing that normally comes out with a washing (with my prior washer). The clothing just does not get cleaned and it gets so tangled that it has ruined some of my clothing. There is clumping of the detergent, even though not a lot has been used.I had the repair company come out three times for both the washer and the dryer. They have checked and no errors codes where found. One gentleman told me again to redo the way I load the washer and the dryer. I have done it so many times, but I tried again and even purchased little dryer balls. It made no difference.I called Maytag again and was told they would have to have another company come in and do a second opinion. The person came and said that he agreed that the washer should be able to wash and the dryer should be working correctly. He recommended that a possible problem with the motherboard for the dryer (which was a possible problem mentioned by visit #2) could be handled, but he had to have it approved. He would check with the company and get back to me. I received a call the next day and a message was left telling me there is nothing he can do with the washer. He was told by Maytag/Whirlpool that I should only fill the tub lightly and not pack it down (I told everyone how I load and I never pack my clothing down). The washer should, when loaded with wet clothing, be only 1/3 to full otherwise it decreases the wash ability dramatically.The problem of the siphoning action for the softener section of the washer should be handled by running boiling water through the tube to loosen up the wax portion of the softener. The possible correction for the dryer exchanging the motherboard (it could be set incorrectly) was turned down by saying that the dryer is running to Maytag/Whirlpool’s satisfaction and nothing else would be done, since there are no error codes for both washer and dryer.My towels have a mildew odor to them when they are used. They have to be washed twice and run through the dryer a long time before I can put them away. I purchased a high capacity washer and dryer and I am told now not to fill it more then 1/2 full. That is not what I was told by the person selling it. Otherwise, I would not have purchased this set at all.
Published: August 15, 2011
Karin of Alburtis, PA
Source: consumeraffairs.com

I just bought a brand new Maytag microwave a few weeks ago. The door is alr
I just bought a brand new Maytag microwave a few weeks ago. The door is already broken! I’ve been sitting here 4 hours! waiting for a repairman man. No call, no show! I am missing work and gym time because MAYTAG sold me a faulty microwave in the first place! Never again will I buy Maytag products!
Published: January 2, 2020
Lisa of Lowell, MA
Source: consumeraffairs.com

Maytag washer not draining properly. Called Aug 15 for help. First tech in
Maytag washer not draining properly. Called Aug 15 for help. First tech in on August 23, makes a diagnosis, orders part; no news, I call, am given Sep 15 as next date. Come 9/15, I take off from work, only to find out tech cannot come that day, to reschedule. Next tech comes 9/25 with a different diagnosis and different part to order. By October 3, an announcement that part came in, to make an appointment. By now, its been a month and a half, I am so angry. I call a friend, who fixes it in 15 minutes by simply clearing a clogged drain filter. This is unacceptable: the inordinate wait, incompetent techs, unresponsiveness from customer service. I cancelled my contract with Maytag Warranty/AIG.
Published: October 5, 2017
Natalie of Annandale, VA
Source: consumeraffairs.com

We had remodeled our kitchen in 2009. Bought new fridge and stove (Maytag).
We had remodeled our kitchen in 2009. Bought new fridge and stove (Maytag). The oven door came off and cant get it back on. No matter how many times we tried, no way can we get it back on. I had to have my son to come and help us. No sooner did we use the handle to open the door off again. This has been going on for 3 years. **, well fed up. I called Maytag about this issue and they told me they would get a repair at my cost. The fridge freezes all the produce, cant regulate the temperature. Never ever will we buy any Maytag product again. Who knows what’s going to happen next? Oh, and the paint is chipping off of the grates of the gas stove.
Published: April 2, 2012
Janette of Parry Sound , ON
Source: consumeraffairs.com

I recently purchased a Maytag washer and dryer from Lowes. The performance
I recently purchased a Maytag washer and dryer from Lowes. The performance of the washer was highly unsatisfactory. The water sensor does not allow sufficient water to enter the machine. Thinking it was a malfunctioning machine, I spoke to Lowes, and ask them to swap it out with another machine. They were cooperative and pleasant to deal with however, the replacement machine was no improvement. The water sensor does not allow enough water to enter the machine to even begin to saturate the load of laundry! I bought a washing machine, not a dry cleaning machine, but a dry machine was what I got and that is NOT okay with me. The literature states that load will not be covered with water, so that is how it is designed to work. With inferior water levels, and no agitator, there is not even a chance of water splash saturating and cleaning clothes. I am not an engineer, but common sense says this is efficient nonsense. VERY, VERY DISSATISFIED!
Published: January 25, 2016
Darli of Sedalia, MO
Source: consumeraffairs.com

Have had problems with the set since day one. Bought brand new from Home De
Have had problems with the set since day one. Bought brand new from Home Depot. Got a great deal and now know why. Never cleaned the clothes properly, water marks on so many items, musty smelling regardless of how many times we cleaned it, horrible at removing stains, and finally not even 5 yo the motor stopped worked. The dryer has been repaired too and hasnt ever done a stellar job. Will never buy another Maytag product again!
Published: September 25, 2015
Andrea of Overland Park, KS
Source: consumeraffairs.com

This so called high efficiency washing machine, and others like it are abso
This so called high efficiency washing machine, and others like it are absolutely awful. They do not properly clean clothes. I frequently have to put loads of clothes through two or even three times in order to get things cleaned properly which our old washer did easily in one wash. That is the exact opposite of efficient. It is so bad that it actually borders on being a genuine scam. Do not buy! Huge waste of money.
Published: September 23, 2020
Logan of West Vancouver, BC
Source: consumeraffairs.com

Dishwasher cleans well but the top rack is poorly designed for taller glass
Dishwasher cleans well but the top rack is poorly designed for taller glassware. Unit has the typical features - wash, sanitize, rinse only, high temp wash, heated dry, light, normal or heavy wash, and delay start up to 6 hours. Standard dishwasher face; nothing fancy, no dirt catching features, very satisfactory. Electronic features (start, stop, etc.) broke after very little use. This is my second Maytag and a repeat of the first. Will NOT purchase this brand again!
Published: February 24, 2016
John of Winter Park, FL
Source: consumeraffairs.com

We were replacing a 4 year old Whirlpool Duet washer (bought on recommendat
We were replacing a 4 year old Whirlpool Duet washer (bought on recommendation from sister-in-law) that needed the third repair and was putting holes in our clothes. We had purchased the warranty (which we had never done before) so Lowes gave us the choice of machines and we decided to go with the Maytag Bravos. Lo and behold, were still getting holes in clothes. Several repairman told us the issue is common and is caused by the force of the water flowing into the machines plus the rapid spin cycle which pushes the clothes through the punched holes in the tub and the clothes catch on the metal on opposite side of the tub. Turns out sister-in-law had the same problem with her Duet and (not knowing I bought the Bravos and had the same issues) bought the Bravos and also is still getting holes. So I know its not just me.We also have problem with the machine not putting in enough water so clothes do not come out clean. In fact, a lot of stuff comes out with areas that havent even gotten wet during the wash cycle. I just want an old fashioned machine with an agitator that fills the machine fully, washes my clothes and doesnt put holes in them.
Published: January 27, 2014
Mary of Roswell, GA
Source: consumeraffairs.com

Control panel is defective on my Maytag dishwasher. Found a phone number th
Control panel is defective on my Maytag dishwasher. Found a phone number that was created to deal with this problem. I only had to hold for a few minutes but the first person I spoke to was rude and unhelpful so I asked to speak to someone else. When another agent came on the line I told her that only the normal and rinse button light up but do nothing when pressed. She arranged for a repairman to come to my house and determine if my control panel is defective at their cost. When he arrived he asked me what the problem was and I said, The touch pad control panel is not working. He stated, Your control panel needs to be replaced. I have to order the part and come back to fix it. He was there for about five minutes and he never laid a finger on the dishwasher. When I asked if the control panel design has been fixed he said, No, you will probably have to replace it again.There is a video on the internet that shows how to seal the electronics with silicone. The repairman said that they cannot seal the electronics unless Whirlpool provides a kit to do it. I guess the Maytag repairmen may have to come out of retirement. My husband will seal ours after it is replaced so we hopefully dont have to deal with this problem again. So now I am waiting to see if he returns in a reasonable time frame and gets my dishwasher going. There is a class action suit about this issue filed in 2013 about this defect.Updated on 09/23/2015: A repairman came to my home on August 20, 2015, at Whirlpools cost, and he determined my touch pad did not work. He informed me that Maytag would provide the part, free of charge, but it would cost me 85.00 for them to come back and install it in 2-3 days. As of today I am still waiting for the part to come in, apparently due to high demand Maytag was out of touch pads, which were out of stock. No idea of when that would be, the repairmans company said, dont call us, we will call you when the part arrives. So I began to look for the part myself, found a couple on an auction site, but most companies that sold parts were on backorder. Until I found a company that said their inventory was out of stock but they had five, stashed in the back. The price of 105.00 was not that much more than the 85.00 cost for the service call. Got it in two (2) days, installed (in about five minutes), sealed by my husband and I loaded it and washed my dishes. I was so overcome with relief, tears came to my eyes and I almost fell out. I give five star to the fella that had the part stashed until I needed it.The Maytag repairman is still waiting for the part so he can fix my dishwasher.
Published: August 20, 2015
Loretta of Moscow , TN
Source: consumeraffairs.com

In the last 6 years my husband and I have bought the high end front load Ma
In the last 6 years my husband and I have bought the high end front load Maytag washers and both have crapped out within the year. I will never buy another product from this company again. Their customer service was no help and the washer needs to be rebuilt. We are waiting for parts which are back ordered months in advance. I will have no washing machine for at least 2 months. I do not trust any product made by Maytag and any company who sells Maytag should be ashamed to sell their product. There is nothing that I have experienced that would make me trust this company whatsoever!
Published: December 19, 2011
Marjorie of Sultan, WA
Source: consumeraffairs.com

A refrigerator we have had for just two years has been leaking water from t
A refrigerator we have had for just two years has been leaking water from the freezer and damaged our hardwood floor. We thought it was someone dropping ice or leaving the freezer drawer open but no, there is an admitted problem with the mechanism. No coverage from Maytag for the cost of fixing THEIR MISTAKE. The company doesnt seem to care. Got the run around from their management.
Published: October 6, 2015
Brenda of Killarney , MB
Source: consumeraffairs.com

This washer came with the home we recently purchased. I used the machine an
This washer came with the home we recently purchased. I used the machine and OMG the spin cycle is NOT quiet.. I posted a video of it on FB. A friend of mine who owns and operates an appliance center watched it.. messaged me back and said Do not call repair man as it is cheaper to buy a new machine... I knew this machine sounded like a piece of **.. I know I wont replace with the same machine.
Published: February 3, 2015
Judy of Atikokan, ON
Source: consumeraffairs.com

I bought this electric dryer Bravos (Model# MEDB850YW0) in Nov. 2011. Since
I bought this electric dryer Bravos (Model# MEDB850YW0) in Nov. 2011. Since I bought it, its giving me the same problem - it doesnt want to turn on. Today is the 6th time that I have been calling the customer service to fix it. Yesterday, it just got fixed; and today, its not working again for the same problem. I asked them if they can give me a new one, since its not even over 1 year. But they said they will not replace it because it cant be fixed. But it is so ridiculous, and its wasting my time. This is so unfair. I paid $800.00 for this machine.
Published: October 6, 2012
Marietta of Bellflower, CA
Source: consumeraffairs.com

Bought a Maytag dishwasher (Model #MDBH979SAM0) three years ago. Four weeks
Bought a Maytag dishwasher (Model #MDBH979SAM0) three years ago. Four weeks ago the control panel wouldnt work correctly. No matter what cycle I attempted to select, other cycle buttons lit up. The start button did not light and the cancel button would not turn off. I called a repair guy, he came out and said Maytag was having a lot of problems with the control panels. He reset the machine and finally got it working again. He said he wasnt able to get a new control panel from Maytag due to demand/delay in manufacturing. Today the control panel went out again. Based on all the other reviews Im not sure its feasible to put more money in this machine. Ill research other dishwashers and get one that has a better performance record. DO NOT BUY A MAYTAG.
Published: October 31, 2015
Jan of Parker, CO
Source: consumeraffairs.com

I own a 2004 Neptune front end washer that Ive dealt with the terrible smel
I own a 2004 Neptune front end washer that Ive dealt with the terrible smell of stagnant water since I got it. Now the motor went and I was told I need a new washer even though the product warranty information clearly states the motor is covered for up to 10 years. The repairman told us that the motor thats in my machine is no longer being manufactured. How is that my fault? I do not have another $800.00 for a new one, which is now not even a lot of money for a washer. Ive already bought 2 washers since I built my home 14 years ago. Its just not right!
Published: April 16, 2012
Cheryl of Rockland, MA
Source: consumeraffairs.com

The microwave does everything I need and want it to do perfectly. It has ne
The microwave does everything I need and want it to do perfectly. It has never needed to be repaired or replaced in five years. We bought it on sale from Best Buy and consider it one of the best bargains we have ever made. Easy to operate, easy to clean, sleek and, for an appliance, quite personable. I find it refreshing to say something nice about an inanimate object.
Published: July 16, 2019
Barbara of Exton, PA
Source: consumeraffairs.com

Just passed warranty period and Maytag dishwasher broke. It would not start
Just passed warranty period and Maytag dishwasher broke. It would not start. Called and was allowed to purchase extended warranty for $135.00. A new panel was shipped and dishwasher lasted just under one more year with same issue. Another extended warranty was offered for $199.00. Needless to say we are buying a new dishwasher and not a Maytag or Whirlpool. The panels are notorious for rusting out. Hmmm moisture of a dishwasher and parts easily corrode.
Published: June 17, 2015
Carson of Brooklyn, MI
Source: consumeraffairs.com

Maytag Maxima 9000 washer not working since day 1: I have placed a call on
Maytag Maxima 9000 washer not working since day 1: I have placed a call on Friday, June 14, about my Maytag washer not working. The service man came in on Friday, June 15, 2012, and stated that a UI board needs to be replaced. I have called Whirlpool to ask for the part to be ordered so it is faster, could not do anything. Then, I have not heard from Whirlpool since. I called them again on Wednesday, June 20th, and I was told that the part was ordered and it will take up to 10 days for it to arrive. Once it arrives, the technician will call to set up an appointment. So, according to Maytag (Whirlpool), I can be without a washer for at least 2 weeks (as 10 days are 10 business days) and it is all good.
Published: June 20, 2012
Janusz of Mississauga, ON
Source: consumeraffairs.com

I bought this washer brand new in 2011 for $650. I had bought a Maytag wash
I bought this washer brand new in 2011 for $650. I had bought a Maytag washer before in 1967 and it was still running in 1995 when I gave it away. Considering my first Maytag lasted me nearly 30 years (Last I heard the machine was still running in 2005), I never thought my new Maytag would give me any problems, until it was at least 10 years old. (I did know Maytag had been bought by Whirlpool but didnt expect any difference in quality). Boy, was I wrong! After using it for a month the machine broke down and it had to have the clutch and gear box replaced. Last week July 2016 the machine broke down again. It was the internal computer (referred to as the electric control unit) a printed circuit board that retails for approximately $300 (A ridiculous price given that much more complicated laptop and tablet computers today can be brought for $100, the circuit board should retail for no more than $40).With labor the repair bill came to $550, which was nearly as much as a new machine and did not justify the cost. Supposedly the electric control is susceptible to current surges and power outages. Given that this is the case, it makes no sense whatsoever that a machine billed as eco-friendly would carry a part that will doom it to the junk pile because of a power surge or outage and does not carry a surge protector. After learning of my experience Maytag called me the next day and offered to sell me a new Maytag at a discount price, which of course I flat-out refused.I would never ever again own a Maytag appliance or one made by its new owner (as of 2005) Whirlpool. With such susceptible electric units these appliances will sooner or later result in electric fires that will end the life of its owners. The US govt needs to protect US citizens from these predatory companies that make over-prized, throwaway products labeled as eco-friendly that are potentially dangerous. My advice for anyone that is thinking of buying a Whirlpool or Maytag washer dont do it. For those that already own these machines do not run them without a heavy duty surge protectors. It is not worth your life.
Published: August 14, 2016
raquel of East Brunswick, NJ
Source: consumeraffairs.com

In December of 2013 I purchased a Maytag clothes dryer model Neptune. In Ju
In December of 2013 I purchased a Maytag clothes dryer model Neptune. In July of 2014, I was hearing a banging sound as the drum rotated. As a mechanical inclined person that I am I removed the top of the dryer and turned the drum by hand. As I turned the drum I noticed that the stainless steel crimped bead around the drum had separated just enough to hit the side wall of the dryer. I was able to bang down the raised portion of the raised bead. This was a quick fix and there was no more banging as the drum turned around. Then in June of this month it started to make that banging sound again. So I removed the top of the dryer and discovered that the bead separated again and then there was a crack that spread to about 1 1/2 inches. I banged down the raised portion again and this lasted for 2 weeks. That’s when I noticed that the crack spread further apart and actually ripped a hole in the left side wall of the machine and froze in position where it would not turn at all. So I reversed the turn of the drum by hand to allow the drum to turn again. At this point I decided to order a new drum which came to $264.00 which included shipping. When it arrives I will replace the entire drum. Being that Maytag/Whirlpool refused to honor their product because this issue happened after the warranty had just expired and the company didnt want to replace the drum. I have never heard of a dryer drum seal bead coming apart in all my experience with repairing an appliance. No I wouldnt suggest purchasing a Maytag/Whirlpool product to anyone. I feel the company should have done the right thing and replaced the drum. In life if you do the right thing all the time, then there would never be an issue with the consumer and corporation. Always do the right thing and you will never go wrong.
Published: July 8, 2014
John of Hope Valley, RI
Source: consumeraffairs.com

My husband and I purchased a Maytag Neptune washer and dryer set back in ea
My husband and I purchased a Maytag Neptune washer and dryer set back in early 2005. It was our very first major appliance purchase together as a young couple. We were talked into going with the Neptunes as it was considered one of the high end models at the time, and it came with a 10-year manufacturers warranty, which by itself was a major selling point for us. We have now had our Neptunes for a full decade and I am happy to report that we have not had one single problem with either the washer or dryer the entire time we have owned them. In fact, they are still going strong to this day. However, as it has been 10 years, it is now time for us to upgrade. We have purchased all new kitchen appliances within the past year and we decided that its now time to upgrade our washer and dryer as well and go with a steam set. We will most likely end up selling our Neptunes since we will have no use for them once we get our new set. They have served us extremely well over the last 10 years and we wouldnt hesitate to buy Maytag appliances in the future.
Published: September 7, 2015
Jo of Hampden, ME
Source: consumeraffairs.com

I bought my black refrigerator in 2006. It has ice in the door and freezer
I bought my black refrigerator in 2006. It has ice in the door and freezer on left side and refrigerator on right. I have not had any problem with my refrigerator and it continues to serve me well. When I need to buy another one, I will probably get a stainless that doesnt show handprints.
Published: August 22, 2020
Darlene of Maryville, TN
Source: consumeraffairs.com

Ive only had my Maytag Bravos XL Washer for two years and I HATE it. It con
Ive only had my Maytag Bravos XL Washer for two years and I HATE it. It constantly gets off balance during the rinse and spin cycle. What should take 30 minutes takes triple the amount of time. My washer is in the basement and I constantly have to run up and down the steps to readjust the clothes in the washer. Ive started to just stand by the washer now during the rinse and spin cycle. What a waste of time. I would not recommend this washer to anyone. Also, it does an awful job of rinsing out the detergent and softener. All of my dark colored pants have detergent and softener residue on them after they come out of the washer. Ridiculous!
Published: December 28, 2019
Liz of Mountville, PA
Source: consumeraffairs.com

I had a problem with my 1 year old oven. I scheduled an appointment and no
I had a problem with my 1 year old oven. I scheduled an appointment and no one showed up. So I fixed it myself. A week later they called to schedule an appointment and I told them that they were scheduled for last week. So their response was OK, I dont need them anymore - goodbye. The parts are under warranty so I send them the part I replaced myself and the invoice for the cost. I didnt get a response. So 3 months later I send a second letter. Three more months and still no response. I can remember when Maytag had commercials showing their repair sleeping because they had no work to do. Now, their products are failing and their entire service depart is asleep.
Published: March 10, 2019
James of Whitby, ON
Source: consumeraffairs.com

Turned the oven on, and it failed to light. A little while later, it starte
Turned the oven on, and it failed to light. A little while later, it started leaking gas into the house. Im lucky the house didnt explode!
Published: March 6, 2016
Robert of Fort Bragg, CA
Source: consumeraffairs.com

Ive had my Maytag microwave (MMV4203DS00) for a little over two years. I st
Ive had my Maytag microwave (MMV4203DS00) for a little over two years. I started getting SE error code. The control touch pad membrane is shorted out. I suspect because the design doesnt allow it to be an over-the-range even though thats the kind of microwave it is! I think the humidity from the burners shorted out the membrane. I called the company and the part would cost approximately $180 for me to fix myself. I have a really hard time believing that one part of a $200 microwave costs $180. Ridiculous. It appears this microwave is designed to fail. Customer service was rude and snarky. The company doesnt appear to stand behind their product. Maytag used to mean something. I had started to replace all my kitchen appliances - microwave, then stove. I thought Id be consistent and buy Maytag based on their reputation. I will never buy Maytag again.
Published: March 5, 2013
Dorothy of Holiday, FL
Source: consumeraffairs.com

The machine does not rinse soap off clothes even after using 2nd rinse cycl
The machine does not rinse soap off clothes even after using 2nd rinse cycle. You have to wash clothes again using no soap at all. Defective machine maytag does not help or Clare wanted to charge service fee for tech even though machine is under warranty. This washer should be recalled. Very bad product. Lots of complaints.
Published: February 26, 2015
Thomas of Glendale, NY
Source: consumeraffairs.com

The control panel died on this dishwasher (MDB7749) after only 2.5 years of
The control panel died on this dishwasher (MDB7749) after only 2.5 years of light use. I was quoted about $250.00 plus labor to have the panel replaced. I will not fork over several hundred dollars for a defective panel, especially since many others have complained about repeated failures and known issues with the control panel. No more Maytag products for me. I plan to purchase a Bosch to replace it.
Published: May 21, 2014
Tami of Moscow, ID
Source: consumeraffairs.com

Our circuit board has went out twice. The stove is not designed well. The o
Our circuit board has went out twice. The stove is not designed well. The oven vent sends hot air over the plastic panel / circuit board. It melts... The first one was under warranty and the second, only three years later, was not. This is a very expensive part and Maytag will not even talk about giving me a discount.
Published: January 28, 2016
Dick of Marine, MN
Source: consumeraffairs.com

Bravos X high efficiency... efficient at not cleaning your clothes, efficie
Bravos X high efficiency... efficient at not cleaning your clothes, efficient at ruining clothes, sheets, towels, may be efficient at being a boat anchor. Maytag offers nothing. Have had washers last 20 years or more. Someone, or some atty. General should bring a class action suit. Horrible product. Dont buy one. DONT BUY MAYTAG/WHIRLPOOL. THEY DONT TAKE CARE OF THEIR CUSTOMERS. JUNK. That report was very fair as requested. You really dont want to know how I really feel.
Published: December 12, 2015
Joel of Maryville, TN
Source: consumeraffairs.com

I moved into this house and the dishwasher came with it. For an appliance t
I moved into this house and the dishwasher came with it. For an appliance that is over 8 years old it works beautifully. It cleans my dishes well and doesnt leave residue on them. I ran it through a cleaning cycle recently and that has only improved its performance. I recommend dishwashers by Maytag because they last and perform well.
Published: February 26, 2021
D of Norwood, PA
Source: consumeraffairs.com

Bought Maytag Neptune Washer/Dryer set and had trouble with the washer from
Bought Maytag Neptune Washer/Dryer set and had trouble with the washer from the beginning. It seemed gentle, but ATE my finer clothing, even on the gentle cycle. But the biggest issue was with the Dryer. I had it a little over 6 months & when I turned it on it made a noise, like an earthquake or the rapture was upon us. Got nowhere with the rep & warranty info, & based on the other reviews on here & the fact I really needed my dryer I called a serviceman from my area & thought Id just bite the bullet since its a set and hopefully this was just a fluke. After two house calls, I ended up paying over $500 for a new drum, & was furious. Ive had the cheapest, crappiest washer/dryers from when I was a poor college student that held up YEARS better than this!!! Didnt have the money or means to buy and transport a new or new(er) set & get rid of this JUNK in my laundry room, so, I just hoped I could buy some time. Hmmmph. You know, its almost as if Maytag actually WORKED to make these foul up! And they care NOTHING about customer service or fixing THEIR MESS either. My washer eats many of my items, but the WORST is the Dryer. It comes on when it feels like it, and when it doesnt - well, it will take a break and determine on its own accord whenever siesta time is over --- could be a day, but has been up to three or four days before it suddenly starts working again. This was the worst purchase Ive made in a while. Guess when the next time I purchase anything labelled Maytag will be. Yep the rapture will be sooner.
Published: November 10, 2015
Beth of Tulsa, OK
Source: consumeraffairs.com

Washing machine required service approx 3 months after purchase. Dryer heat
Washing machine required service approx 3 months after purchase. Dryer heating element stopped working just after the year warranty ended. To fix dryer will cost approximately 30% of the purchase price of the machine. And all the while I am tainted by the 10 Year Warranty sticker that I never removed from the machines. Never again will I purchase a Maytag product.
Published: February 12, 2019
Ramon of Dix Hills, New York
Source: consumeraffairs.com

One baffle broke off in my washer. Very disappointed in this Maytag Model #
One baffle broke off in my washer. Very disappointed in this Maytag Model #MHWE201YW00 Serial #HL20102420. I purchased this in Sept 2012. Where the baffle was hooked on had sharp fins sticking out that ruined my 2 small rugs - shredded them.
Published: June 30, 2014
Sharon of Port Wing, WI
Source: consumeraffairs.com

I purchased a Whirlpool oven. It is still under warranty at present. I used
I purchased a Whirlpool oven. It is still under warranty at present. I used the self-clean oven feature just before Christmas, it wasnt that dirty but I wanted to have it clean for Christmas. The glass panels on the door had no stain or grease on it, until I used the self-clean feature, and now there is black staining inside the glass. This oven is not even 9 months old, and you cannot clean in between the glass. My second complaint which I believe is a very poor design on Whirlpool’s end is that the steam vents are very sharp. When I went to wipe off the black splash panel just under the vent tube, I cut my baby finger twice!!! And it is impossible not to slice your pinky. I have been working with Whirlpool since this happened, and they finally issued me a new stove. I was to go back to where I purchased this product and pick another stove. So I did this yesterday and checked out all the Whirlpool stoves because the store says I have to purchases a Whirlpool. But every Whirlpool model has the same sharp steam tube vent, and I am presently waiting for the store manager to speak with his higher ups to see if they will let me pick a stove made by a different supplier. I’m actually really shocked to learn that this could end up being a battle especially after I took the manager to every stove in his store made by Whirlpool and showed him each of the vents and just how sharp those vent tubes really are. You would think he would want to be aware of this and deal accordingly. So I post this to warn any potential customers of Whirlpool to check that steam vent on the left side of the stove, and stay away from it as it is very sharp and you can’t help but cut your pinky finger when you wipe across the stove.
Published: January 29, 2014
Rene of Lakefeild, ON
Source: consumeraffairs.com

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