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Maytag Refrigerator Model OBX MSS25C4MGZ
Maytag - 24.5 Cu. Ft. Side-by-Side Refrigerator - Stainless Steel
This side-by-side refrigerator is built tough and easy to clean with its fingerprint-resistant stainless steel finish. Built with plenty of storage options, including a specially designed soft freeze bin that puts you in control of the way foods freeze. Put in a pint of ice cream, and it's soft enough to scoop. Frozen pizza storage lets you store two frozen pizza boxes upright and out of the way, so quick meals are an easy grab. The distinct and durable signature Maytag® metal shelf adds a bold look to the inside. With an exterior ice and water dispenser for easy access, plus a 10-year limited parts warranty on the compressor, this side-by-side fridge will keep it all cool for years to come.
Manufacturer: Maytag
MODEL: OBX MSS25C4MGZ
MSRP: $1709.99 USD
Maytag Refrigerator Model OBX MSS25C4MGZ Error Codes
CODE: Flashing "F"
PROBLEM: If the letter "F" is flashing on the display the refrigerator, try resetting the refrigerator as instructed below.
FIX:
Reset power to the product:
- Power unit down by turning off the circuit breaker(s) or unplugging the product for one (1) minute.
- Power unit up by turning on the circuit breaker(s) or plugging the product back in.
- Ensure the cooling function is turned on.
- Monitor the refrigerator for one (1) minute to ensure the error code does not display again.
CODE: PO Error Code
PROBLEM: Power Outage: The Power Outage indicator lets you know if the power supply to the refrigerator has been off and the freezer temperature has risen to 18°F (-8°C) or higher. The control panel temperature display will read “PO,” and an alert tone will sound three times.
FIX:
“Confirm” will blink until you acknowledge the power outage by pressing MEASURED FILL under “Confirm.” Once the power outage has been confirmed, the “PO” will disappear, and the display will return to the Home screen.
Related Error Code Pages:
Maytag Refrigerator Error Codes, Maytag Range Error Codes, Maytag Washer Error Codes, Maytag Dryer Error Codes, Maytag Microwave Error Codes, Maytag Dishwasher Error Codes,
Related Troubleshooting Pages:
Maytag Refrigerator Troubleshooting, Maytag Range Troubleshooting, Maytag Washer Troubleshooting, Maytag Dryer Troubleshooting, Maytag Microwave Troubleshooting, Maytag Dishwasher Troubleshooting,
Related Repair Pages:
Maytag Refrigerator Repairs, Maytag Range Repairs, Maytag Washer Repairs, Maytag Dryer Repairs, Maytag Microwave Repairs, Maytag Dishwasher Repairs,
Related Parts Pages:
Maytag Refrigerator Parts, Maytag Range Parts, Maytag Washer Parts, Maytag Dryer Parts, Maytag Microwave Parts, Maytag Dishwasher Parts,
Maytag Refrigerator Model OBX MSS25C4MGZ
We purchased a TOP of the line Maytag dishwasher with the expectation that we were also purchasing high quality. Boy, were we wrong. Continuous problems with the controls since out of warranty. The controls are in the door and operate pushbutton from top. This is electronic pushbutton not actual pushbuttons.MDB89595SBS.
I have had this washer just a little over a year and the sensor panel went out... For $600.00 it should not break right after the warranty goes out. Buyer Beware.
MF12665XEM7 - Maytag Refrigerator purchased from Home Depot. We initially thought it to be a good value until it started leaking puddles of water onto the floor to the front sides of the bottom freezer drawer. This event repeated itself and I feared the water would seep between the floor tiles and begin to degrade the sub flooring or possibly cause mold as well. Upon further investigation of lying on my side and pulling the bottom drawer open, I felt, what I thought to be ice on the bottom of the refrigerators floor. I gently inserted a smooth butter knife and with a nudge, a whole sheet of ice about one half inch thick, lifted from the refrigerator floor. I have since had to repeat this about every three weeks or so. Im nearing retirement and shouldnt have to lay on my floor like this to protect my floor and to keep my wife and I from a potential hazard of a slip and fall from this water on the floor! Dependability People? Hardly! I think they got outsourced! Im disgusted! Thank you!
This machine is the worst! I purchased this Maytag washer 2 years ago and the machine leaks from the left side bottom. I called Maytag and they said I need one of the techs out to check the machine and the cost was going to be $115 so I agreed even though was not too happy that there is no guarantee after 2 years. The service tech arrived. He could not move the machine himself and was a little angry so my wife called a neighbor to give the tech a hand after looking at the machine. He called if office to help him diagnose the unit and said the drum seal was bad and it would cost $315.00 so my wife agreed but at the end of the transaction my wife asked the technician, Is it guaranteed that this would fix it? He replied there is no guarantee but we still have to pay to try... What kind of diagnostic is this, Im very unhappy with this company. 1st the machine sucks after 2 years to start leaking and 2nd their service dept. sucks also... stay away from Maytag.
This washing machine has been very reliable.No repairs needed yet. This machine has stood the test of time. We use it at least.. four times a week. Light and heavy loads. It fits in our washroom and budget. Just perfect. I would recommend this brand to everyone.
I built my home and bought all Maytag appliances. The freezer and fridge knock on wood have been repair free. Replaced control panel on stove for 400.00$. Washer after 2nd repair had to replace 600.00$. Dryer repaired once 95.00$. Replaced dishwasher with a new Maytag. After 2 1/2 years the control panel on my Maytag Dishwasher will not work. This is the 4th repair. I have paid for 2 repairs out of warranty. 380.00$ the last repair. I did request some help from Maytag. They said no... My dealer did only charge me for the parts.
I purchased a dishwasher and stove from Home Depot. Stove has already been replaced twice because of faulty manufacturing and now the dishwasher, after 1 1/2 years no longer works due to the control panel. I called a repair representative of Whirlpool/Maytag and explained the circumstances. Their own customer service people indicate that it is cheaper to replace a product then it is to repair it. Shame on Maytag and Whirlpool that they move their companies to countries outside of the United States and they no longer stand behind their product. Shame on them that what use to be the best product around is no longer worth paper you print on. I will no longer purchase any product from Maytag, Whirlpool or Home Depot since they all seem to line their pockets from products they know wont last. One mouth is worth a thousand complaints and I plan on screaming from the rooftops!
Maytag washer Purchased December 2016. Washer is very slow: runs 1 hour plus. Wash takes a VERY long time. Small load only. Heavy loads go to Laundromat. Maytag does not clean clothes, always MUSTY smelling. Cycle OFTEN does not drain tub And forced to use Drain, Spin cycle to drain tub. Wrinkle cycle ties clothes in knots. Using AFRESH to clean tub makes no difference in foul odor. One service call, error codes found, computer reset. Repairman said that the MACHINE WORKS AS DESIGNED. Repairman said that any tiny bit of debris can cause washer to clog and fail to drain. At best clothes always wet, slow to dry. My old Whirlpool washed any sized load. Clothes always clean and fresh. I used laundry only when we had power outage. LIKELY WILL PUT THIS ON THE CURB. I DO NOT RECOMMEND THIS MACHINE.
The Maytag has nice features but the shelves dont allow much room to adjust them and the freezer could stand to be a bit larger but overall its a good and hard working fridge for the price. Would love if those two things could be fixed without a huge price tag.
I purchased a new Bravos X MVWX700XL2 silver gray washer and dryer in May 2013. I have been unhappy from the beginning. Junk! Waste of $1200.00 - 2 inches of water will not cleanse clothes. I found that the bulky setting gave more water so I run most of clothes on bulky. Now for the past 6 months there is a very loud grinding noise while washing & rinsing. So loud my neighbors have commented on it! When I remove them to put into the dryer they are all twisted and a few times clothes have been torn! How can a product of this sort be sold? I have always trusted Maytag but this has me going in the opposite direction. I spoke to the department manager a year ago and he said nothing can be offered. They didnt seem to really care. I will be part of a Class Action Suit if possible. I plan to continue to make people aware of this along with the Better Business Bureau. I am signing this: ANOTHER UNHAPPY MAYTAG BRAVOS PURCHASER.
I purchased a Maytag Dishwasher (MDB7749AWW1) just over a year ago from Sears. I did not get an extended warranty since the appliance wasnt over $1,000 and I thought I would take my chances. Sure enough, about one month after the warranty expired, it all falls apart. There is something wrong with the control panel and I cant get anything to work. Ive been looking online and see that this is a common problem. So rather than throw more dough into the money pit, Im purchasing a new, simple, uncomplicated GE Americana washer from Home Depot for $279. I figure this will cost me less than going through the repair dance with Sears and Maytag. I will never purchase an appliance from Sears again. Ive been through the mill already with a $2,000 Jenn-Air range that has broken down five times in the past three years (2 times it was the control panel). I was lucky that I purchased the 5 year extended warranty on that one, but never, ever again will I deal with Sears.
148013 Stan & Pauls Dartmouth MA - 3 yrs ago we remodeled the kitchen... I went with Maytag appliances because I was always told they were good. I should have stayed with GE. Dishwasher touch pad is gone again... 2nd time in 3 yrs. Last one cost us 265.00. We are senior and thought these appliances would outlast us. We only use it about twice a week. Our freezer door tracks and door needed to be replace 6 mo after purchase. WE lost all the food that had defrosted. Our oven coil burned out already also... that was expensive to replace. Only thing that we have not had to repair (knocking on wood) is the microwave. STAY AWAY FROM MAYTAG, FOLKS!!
I purchased a Maytag electric range model # MER8775AS in Feb 2012. While boiling syrup, the pan overflowed onto the oven door. As I began to clean up the spill I noticed that some of the spill had gotten inside the door on the inside of the oven glass. To remove the stain would require disassembly of the door. I called Maytag and complained of what I called a design flaw and they said, No, its your fault for spills entering the door. They even sent a condescending email to me informing me that if I needed to purchase parts, where I could get them. I designed appliances for years and this is another example of poor quality and lack of consumer service. I AM DONE WITH MAYTAG.
Well Maytag, shame on you! I just called customer service about the third repair made on my Maytag 4000 Series Washing Machine; its only two years old. The rep side stepped the limited warranty that is good for five years on the motor and tried to sell me another warranty for $329.00. I have $460.00 (parts only) in repairs. Purchasing a warranty will have me spending more money than I actually paid for it. The excuse that I was given was (per quote) our machines are made by people and we have no way of determining the outcome of our products past the given warranty. Maybe you should have considered buying the extended warranty that was offered at the time of purchase. Yeah, maybe I should have, but Maytag should build a product that consumers are happy with, and extended warranty sales past a longer period of time might make more sense. If you are thinking about purchasing any Maytag appliance, I would think twice or you just might get some person on the other end of the line that just doesnt care, representing the name of Maytag! I visit the Big Box Stores daily and you can bet your tail that I will make a special visit to the appliance section just to discourage any one from making the same mistake I did! Just think, the last washing machine that I purchased lasted for 9 years (not one issue) and it was still working when I gave it to someone in need! I have three appliances in my kitchen that are 11 years old, never had one problem with either one. Thank You KitchenAid! I should have purchased your washer and dryers!
First we bought the washer and not even a month after it was ruined. In the span of the year that weve had it, it has broken down about three times. Then we bought the matching dryer in August and by the beginning of December it has broken down. Called customer service and they are not coming until January 18. Have me waiting over a month to fix it. Worst brand ever and even worse customer service. Never again will I buy anything from this brand.
We had a house built in 2007 and bought all new Maytag appliances - washer, dryer, oven/range, dishwasher, refrigerator and microwave. Consequently, we spent many thousands of $ and Maytag made much money from our purchases. In the 7.5 years since we have been using these appliances, the dishwasher already had to be replaced, as fixing it would have cost just as much as buying a new one. But its the range that I am so angry about. I have replaced the igniter 3 times since 2007, and last night, it went out again. I have spent $494 so far to keep replacing the igniter and once I make the service call to replace it AGAIN, it means I will have spent approx. $700 to keep fixing an appliance that is only 7.5 years old. Maytag says the warranty on the appliance is only for 1 year and will not budge on giving me a break on cost of parts and/or service. I will NEVER AGAIN purchase anything Maytag or recommend Maytag to anyone.
I just had an astonishing phone call with Maytag customer service (1-800-344-1274). My mind is boggled; my tongue is tied. Only Consumeraffairs.com can offer relief from the bleak, solitary misery engendered by this disorienting encounter. I called Maytag to seek information regarding the number of gallons used by any of the wash cycles of the Maytag BRAVOS series 300 (Model: MVWB450WQ2). I live in California, and like millions of others, Im curious as to what the maximum amount of water used per wash might be. I told the customer service agent that Id be happy with an estimate of any parameter: the maximum water demand for any cycle, the minimum, the average any ballpark estimate would be great! My goal is to change in a meaningful way our weekly water use. How much does it matter if I do my familys laundry once vs. twice per week? Is it any more water-efficient to run one large load vs. two small ones? The Customer Service agents would offer only a scripted response to my query. Could they tell me the minimum or maximum amount of water used (on average) by any of the cycles? Any cycle any condition, just an estimate, please. A universal it depends was all I could extract.The scripted answer? The amount of water used depends on the sensor and the exact conditions. Well, yes, of course; I dont expect a specific amount. Just as the amount of gas used by a car depends on the length of a trip and the speed driven, the amount of water used per cycle will vary, but nevertheless we know, more or less, how much gas is used by a Toyota Camry on a trip between New York and the Maytag Customer Service office in Benton Harbor, Michigan. I noted that, if Maytag claims to build high efficiency (HE) machines, then they must be HE in comparison to something, right? -- otherwise how could they claim that these machines used less water? Less than... what?** insisted that no one at Maytag could tell me the answer. He asked, What reason could Maytag have not to disclose this information? I know this isnt the answer you want to hear, but its simply not available. Not even a range of water use per cycle required/solicited/demanded by the sensor? Can Maytags engineers be so indifferent that they never tested any cycle for its water use, but instead they just imagine that, by virtue of its mysterious sensor, it was lower than the use by their non-efficient machines? Your help in getting to the bottom of what felt like an act of stonewalling would be highly appreciated!
Purchased a new top loading HE washer in 9/2012. This machine gets very little use - approximately 10-12 loads a month. It is now broken awaiting parts which will cost about $200. Of course the warranty is only good for 12 months There is no excuse for a washer this new breaking and costing this much to repair. What a piece of junk! Avoid all Maytag products.
I purchased a Maytag dishwasher May 2019 Model# MDB4949SDE3 Serial# F80446835. It has to be one of the worst purchases I have made in a long time. In fact, I wish I could return it and start over with another brand. My glasses come out of the cycle with film and silverware is spotted. I have tried everything from scrubbing and rinsing before I put into the dishwasher, every product on the market, making sure my hot water heater is on high to settings for the longest most powerful cycle and it still continues to disappoint. My warning is DO NOT buy this dishwasher.
Almost one year to the date of purchase, my Maytag glass top range stopped working. The oven is still operational, but the range top does not work. The knobs turn and the surface lights go on but the elements no longer heat up. Trying to get a response from a real person at Maytag was impossible. I was put through a myriad of prompts that led me to scheduling a service appointment. I called AppliancesMart and got a wonderful sales person who said a service call would cost me 60 to 80 dollars and that he had not heard of repairs below $300 for this type of problem. Needless to say I am very angry and disappointed that I had not done more research before I purchased this item. If I can prevent one more person from making this same mistake, I will get some modicum of satisfaction out of this horrible experience.
We have a Maytag drying center that is almost 6 years old. It never did a good job drying especially for the money we paid, but it just quit on us two weeks ago. We purchased it from TA Appliances in Barrie, Ontario who recommended that we call B&K Appliance repair to fix it. The owner showed up and said he would be back to us in a few days to fix it, as soon as part arrives. He now wont return calls and it has been two weeks, so we called Maytag customer service. We knew we were in trouble when we received a message telling us Due to higher than normal call volume... (so much for the Maytags that never need repair). Anyway, we finally reached an incompetent, ignorant and anti-customer service representative who proceeded to tell us in an extremely, nasally drawl that the part needed to fix our 6 years old dryer is no longer available and the most they could offer as compensation for this on our $1500 plus tax dryer that should last at least 10 years is $120. This is for a dryer we never used more than 5 times a week.
Is there any place to give a zero to this Maytag Front Load Washing Machine Model MHW5500FW1 and if there is a class action lawsuit please include us! We have owned other Maytag Washing Machines and never experienced such an epic failure as we have with this washing machine! We were so excited when we purchased our new Maytag washer/dryer set in March of 2018 we even remodeled our pantry/laundry room to accommodate them! As the chief operator of the washing machine, I have literally cried at what a mistake weve made! We have no complaint of the Maytag dryer. Let me describe my new normal procedure for laundering a load of clothes. First, load the washer with clothes then press power/cancel then press rapid wash let the clothes get HOPEFULLY saturated with water then hit hold to start and then hit power/cancel this shuts off the washing machine. I then press power/cancel again and select normal and the water empties out of the washing machine from the prior load and then starts to refill, if the add a garment light comes on (when it wants too) and no I dont change any pre-set settings I am able to add extra water with a pitcher, if this procedure works I let the washer run its 1-hour and 48-minute cycle. If not, I have to start over again because the add garment light wouldnt come on to allow the door to unlock. After the clothes are finished I again press power/cancel then hit rapid wash put my fabric softener in the dispenser press hold to start and let it run its 36-minute cycle making sure my clothes are rinsed appropriately and not stiff because of the lack of water. I neglected to say that when Ive tried tricking the washer and think I am able to add extra water, if Ive added too much the sensing kicks in and the washing machine drains all the water out on its own and refills with the little water it allows! Which is maddening! I throw up my hands and sit down and cry!!! I have contacted Maytag/Whirlpool complaining about the lack of water and their wacky water sensor! I asked them how can you conserve water and electricity when you have to wash your clothes over and over with long wash cycles? This doesnt make sense! My white clothes are now dingy and stiff as well as the colored. Maytag says you can use powdered detergents if its HE High Efficiency powdered detergents, but thats not true. The detergent doesnt dissolve and ends up on the clothes at the end of the long wash cycle because of the lack of water! From the beginning I adjusted the amount of powdered detergent for the front load washer and have to dissolve it in hot water prior to washing and hopefully am able to add it to the clothes if the add a garment will let me! I have now resorted to extra cycles to rinse out any remaining detergent hoping my clothes will be soft and fresh smelling. I had planned to replace my old Maytag agitator washing machine with this piece of junk front loader, fortunately we kept our old washing machine as a back up!
It was alright for a while. Then it started ripping up my clothes. The machine is not overloaded, enough water has been added but, when I take the clothes out they are torn. Not a good experience. I have seen several reviews on the Centennials, none of them good. What is the problem. I am hoping my experience gets resolved.
Have not had either inspected, but last night the dryer started to rumble and then caught on fire... Fireman suspected bearing bad and caused a spark igniting dryer; washer has started making a shrill loud noise on the spin cycle.
Same issue as everyone else. Bought the French door with middle deli drawer fridge November 2012 at Home Depot. After 2 1/2 years freezer drain froze up leaking water into the floor. Spent 6 hours fixing it. Now still less than 3 years old the ice maker is not working. Not a jam or water supply issue. Just dead. Looking into replacing the ice maker. Such a disappointment. Only thing this fridge is good for is its looks. Obviously common repeated defects. Wake up Maytag and accept some responsibility.
I hate this machine: Maytag bravo xl washer. Clothes come out extremely wrinkled, drum so deep can barely reach bottom on my tip toes & Im 57 & clothes dont come out clean. I cant wait to replace it!!! Why are clothes so wrinkled, I want to hang dry things & everything has to be ironed.
I purchased a Maytag dishwasher at Home Depot in Roanoke, TX on 07-14-2011. Model Number: MDB7749AWB2Serial Number: F12604431Unfortunately, Ive just been obliged to open my third service call on this new dishwasher. The first service call was made in August 2012, just outside of the first year warranty period to repair a wire which had come loose in the control panel, making the dishwasher inoperable. The second service call (May 2013) was to replace the front panel housing and touch pad which had broken off at the screw-mounts holding it on to the door. As the handle to open the dishwasher is part of the front panel (which must be pulled out pretty hard to open as it does not have a latching mechanism) screws set into unreinforced, thin, plastic posts holding the panel to the door seems like a serious design flaw.The third service call which I placed last week (August 2013) is to address the fact that the dishwasher has become completely inoperable with no lights on the front panel and is completely unresponsive. To say the least my experience with this product (and by extension the Maytag brand) has been a serious disappointment. I guess the reason I no longer see those TV commercials with the lonely Maytag repairman is because these days hes actually really busy fixing broken down ** Maytags. I will never, ever buy any Maytag or Maytag-family brand appliance ever again.
I purchased a bottom freezer Maytag refrigerator two years ago. It recently began leaking water onto the floor from the freezer compartment. I just had it serviced and the serviceman told me that it was a common problem. The duck-billed check valve gets plugged. This is a problem with Maytag, Jenn-Air, Whirlpool, Amana, and KitchenAid refrigerators as they all share the same manufacturer. There is a service bulletin out on this that lists hundreds of model numbers affected by the problem (Technical Service Pointer #: W10632338). I think it is criminal that consumers are expected to pay hundreds of dollars to have this manufacturers defect repaired. I tried to find a place with the government to file a complaint, but wasnt clear who had jurisdiction. Perhaps a class action suit is in order. There have to be millions of consumers potentially facing this problem. Anyone with any knowledge of how to further pursue this defect, please comment.
July 2018 I bought a new Maytag electric washer and dryer. After one mo. the enamel inside the dryer started come off in sheets. It was replaced with 2019 model which after 3 mos. wont come on unless you unplug it and plug it back in after using it. I am now waiting for Maytag to send a repairman to come look at it. Steer clear of Maytag front load electric dryers.
I spoke with Mike today at the customer service department at Maytag to see if Maytag would pay for the parts to repair my 04/2010 Maytag front load washer (model MHWE450WW00). The bearing assembly needs to be replaced. So, that means the tub and basket need to be replaced too. The original cost in 04/2010 was $1,088 plus tax. The cost to repair is $1,048. Maytag will do nothing since it was purchased over 12 months ago. I cant believe I just threw almost $1100 away on a washer. Obviously, there is something wrong when an appliance doesnt work after 1.5 years.
After only 4 years, this washer stopped spinning. Called Maytag support (Ha! the ads show the Maytag repairman sitting by a non-ringing phone) I had to wait 20 mins to get through. Only after paying for a service call would they be able to determine if this problem was motor-related. In reading reviews (which in hindsight I wish I would have done prior to purchasing) this is a common problem and is related to bearings going bad. Pay for service call vs buying a non-Maytag product -- will set this out by the curb and buy a different brand.
I have only had this machine for 2 weeks after having a Maytag since 1994. Even broken, my old machine was far superior to this one, a Maytag Bravos. Fortunately, the salesman noted that I wouldnt be happy with this machine but, thanks to a government mandate, all new machines behave in a similar manner to save water and energy. This agitator-less machine neither washes nor rinses the clothes/bedding/towels properly. It takes four times as long to wash the items but doesnt get them nearly as clean. Today, I put 2 pairs of shorts, 2 T-shirts and a standard bed-sized mattress cover in to wash. The mattress cover never even got thoroughly wet even though I used the deep wash and extra rinse settings. Last week I put sheets in the sheet setting only to have them come out totally wrinkled and stiff as a board with soap even though I used the recommended amount of detergent. This is a disaster. Shame on Whirlpool/Maytag and the U.S. Govt. A river and a flat rock would work better!
I bought a Maytag washer in Sept. 2018 because the company had a reputation of making quality products that did not need repairs. I was wrong. Because I live alone so at most I washed two loads a week, so the company cannot say it had been overused. After a little more than a year I notice at times the wash cycle took too long. One time I tried the 2 rinse cycle and it would not quit washing. A repairman reset the computer to factory settings (he was at the house repairing a refrigerator) and it worked for a few months trouble free before dying. I will not purchase another Whirlpool product since the company did not stand by its product.
I bought a Maytag washer November Thanksgiving of 2013. This washer started giving problems three months after; problems such as the cycle stop turn over properly, the light would say wash but its not washing. It would just stop but the light stuck on wash for long periods of time. Press the pause/start/cancel button, it would sometimes start again and stop and let out the water quickly. The clothes would be filled with water and not wash properly. This the funny part, serious funny part. I contacted Maytag on countless time. They had me on hold so long I had to hang up; a hold for hour I am talking about. One day I finally got through. They gave me a number to contact because where I am located there is no tech. I never got anyone but the machine when I called the number after countless times of trying. I decided to called back Brandsmart, because I just think its not right and fair to me to purchase a washer for so much, to had it shipped for more money. It didnt last me NO time at all and I cannot get any help. Well! Brandsmart told had to have paid export shipping, something I never was offered and since I took it out of the country, there is nothing they can do for me. I hunted for my receipt and to this day I I still have it. All was offered was warranty parts and labor for a month, thirty days. I said no because I would not think anything would go wrong in that short period of time. Nevertheless was not offered any export shipping warranty like what they are trying to ** me with. Here is my receipt number **. I grieve presently how I was just robbed of my money so openly when all I wanted was a replacement.
Washer knots clothes into unmanageable tangle. Poor rinse leaves soap scum unless rinse extra, thus not conserving water as appliance is supposed to do. Load easily becomes unbalanced and unable to restart machine if paused to rebalance load. Will never buy another Maytag washer or dryer.
Bought a 2400.00 refrigerator 1 year and 4 months ago. The freezer quit working and we lost everything in the freezer. We called and were out of warranty. The commercial on tv shows the bored repairman who never has any work because Maytag is so reliable. What a crock! We are going to have to pay for the labor which could be as high as 800.00. This is so wrong. This is a high end refrigerator and the fact that it only lasted a little over 1 year is unbelievable. I would dump it if I could afford to. It is a piece of junk. I will never ever buy Maytag again. Make a new commercial, one where the repairman is so busy he works 24/7. We got screwed by Maytag. They do not stand behind their product, they rob you blind.
Here recently I got a bravos washer x series because it suppose to cut down water usage. Well that it did. Now going on 7 months of having it now its starting to act up like when the cycle is done it will lock again and repeat the cycle all over. I use the normal or powerwash cycle and here recently how its suppose to sense the load and then start spraying the clothes with water and detergent. Well not here. Lately it still senses and spins and then starts filling up like its on the bulky/sheet cycle but its on normal cycle and it doesnt fill all the way up - just 4 or 5 inches of water. So I dont know what is up with this piece of crap and why its acting this way. Other times it will work fine on the normal and the other cycles but now its just acting all crazy.
French Door Maytag MFI2569VEW10 faulty in many ways. We bought our refrigerator 7 years ago. After 2 years the freezer door handle fell off; after 4 years the right front door gasket began to tear (normal usage); after 7 years, it no longer dispenses ice or water. We now have mildew/mold growing around the edges of the door because there is no longer a good seal. Constant cleaning. Additionally, we are spending more $ to keep the refrigerator at the proper temperature because the seal is broken. To repair these items is almost $700 including shipping and tax. This does not include the cost of labor. So after 7 short years, we have a hunk of junk that does not work properly. I am shocked that Maytag sells such an inferior product and we are left holding the bag. Do not buy Maytag. Additionally, our Maytag microwave broke after 5 years. DO NOT BUY!!! Buyer beware!
Maytag Bravos Quiet Series 300 - My machine is 3 yrs old and started making a very loud noise on the spin cycle. My last Maytag lasted 18 yrs and all my appliances have always been Maytag. I believe it now when Im told that Maytag does not make good quality washers anymore.
The cost was right for the quality of the product. Brand was also a factor. We have had no problems either machine, both work as expected and have fully met our expectations. We recommend these products. Energy efficiency, ease of use and capacity were all considerations in making the selection we made. Maytag continues to hold a good reputation. Regular repairs, low quality construction and a cheap finish which looks tacky and is also difficult to clean would each be deal breakers. We purchased our full-sized, side by side Maytag Neptune Washer and Dryer gently used from a private party who needed to obtain different models due to a remodel of their laundry/utility room. We paid about $600 for the pair.
Purchased a stackable washer and dryer (Maytag) for our new condo in Feb 2015. After it was installed a few months later the problems began. The washer wasnt removing the water from the clothes. We contacted Maytag and they informed us that they subcontract out to a company called Appliance Service of Central Florida (727-462-0394). Contacted Appliance Service and set up a date to be serviced. Since then, we have had Appliance Service out to our place over 8 times. They found fault in our control panel, our door lock, replaced our motor and have replace several other parts. It has been over 4 months since they started repairs on our machine and have informed me that they have a right to try and fix the problem. I have no problem with this but when and how long do I have to put up with this? They dont seem to care that my wife and I havent had a working washer in over 4 months.The people doing the repairs stated that this machine should have been replaced because it had or has several problems with it and after replacing the motor, electric panel etc it still isnt working. When I contacted Maytag they stated that as long as Appliance Service is working on the problem, it out of their hands. Is there anything I can do besides contacting a lawyer and spending more money?
Purchased Maytag dishwasher model # MDB4709PAB3 8/2012 @ Lowes in NY with extended warranty. After a while, noticed wood floor warping in front of appliance. Called repair and after several tries, they couldnt repair leak under door. After many complaints to Lowes and Maytag, was finally issued a new dishwasher 8/2013 same model #. Person that hooked it up couldnt wait around to see if all was okay. Ran dishwasher after he left and as usual for this model it leaks worse than before. Called Maytag complaint dept and they said they would issue me another dishwasher of my choice and same price through Lowes. But they never spoke to Lowes and Maytag will not call me back. I would think there must be a leak problem with this model. Do not buy. It is not worth the trouble!
If I want to line dry something, first I have to pick off all the lint. Even when I use the dryer, I still have to pick off lint and there’s often creases with dirt dried right in. I have to inspect everything that comes out of the washer to see if it is clean before I dry it. This doesn’t save water, as I often have to wash things at least twice. Awful! Also, ridiculous. A wash machine is supposed to get things clean.
Maytag never fails to please me. My dishwasher is so quiet I sometimes have to put my ear next to it to make sure it’s actually working. The inside is stainless steel (those are the quietest) and it has a child lock so my 2 yo grandson can push all the buttons he wants and he still can’t mess things up. I love the high temp and sanitize features and everything is always clean and dry when done. It seems like it takes a long time to run through all the cycles, though. That and no adjustable top rack are the only two things I miss with my previous dishwasher.
Very poor quality. Vegetables freeze at the back of the fridge I have tried everything. The vegetable drawer constantly comes off its track and the freezer door slide jams and stops the door from closing. It leaves about 1/2 inch gap. Now the Whirlpool/Maytag company changed their corporate policy and wont allow an appliance store that to come out and fix the fridge I have to go back to the manufacturer. Their website wouldnt take my email address when I tried to sign up for an account and they wont answer the phone. What a hassle. Ill buy another brand next time but never GE or Whirlpool again!
I purchased the Maytag Bravo Series in August 2010. Two weeks ago, I had to replace the idler pulley on the dryer which was no easy task. Now today I was washing a load of clothes only to walk into my utility room and find it flooded. This didnt even start out as a small leak so at least you would have a warning. On the spin cycle, the washer is making a clanging sound. These were not cheap models. I paid $1600 for the set. I will never buy another Maytag product especially after reading all the complaints that people have had about this series. Why hasnt something been done to protect the consumer? I did not purchase the extended warranty as I thought Maytag sold a good product. I owned another set of Maytags that were almost 30 years old when we got rid of them and did minimal repairs over the years. We are only a household of 3. It is not like these appliances are overloaded or abused. Its very disheartening. In this economy, most dont have money to just throw away and that is what I feel like I did!
Maytag Bravo XL top load water saver - Purchased this two years ago. This is the worst washer I have spent my hard earned money on. It has ripped clothes, always leaves a lint and soap film on the cloths. We have to re-rinse two to three times especially on black and brown dark clothes. I have raised 7 kids. In the past Maytag has always been the best. I spent a bundle for the matching set and we have to suck it up and buy another set. We wouldnt feel right selling this set to anyone knowing the faulty sales pitch we were mislead into buying this brand. Purchased from Sears. Sears chose not to offer any help in replacing with a different brand.
The washer gets mildew all the time no matter how much I use the tablets and yes keep door open. It still has so much. I scrub it and it keeps growing. Sometimes my clothes come out ripped also which is another frustration. Please help these two issues.
We purchased the Maytag Bravos MCT in July 2017. Just passed the 1 year warranty and the glass door just shattered. No reason for it really other than it must have been defective. Nothing dropped on it and it wasnt cold or hot in the room. I got nothing. Maytag said they didnt know why it would happen, and would have to send service tech out. A lid for this type of washer alone is $200-$300. Buyer beware. Dont get a glass top loader.
Bought the washer in February 2012 for $900 at a local appliance store, delivery included. Just yesterday (10/16/15) a 5 cent piece of grey plastic flew out of the lid lock mechanism. Thinking this $900 modern piece of machinery painstakingly designed by intelligent people with university degrees would certainly work if I just stuck the plastic part back in. I just popped it back in, the lid locked, and the machine spun away happily (only having to run a correct cycle for an unbalanced load twice! What joy!) Fast forward 40 minutes, I skip down the stairs to go retrieve my flannel sheets (because its October in Pennsylvania, its getting freezing cold at night) and pull up gently to open the lid. It doesnt budge. About 2 hours later, following a screaming match and some furious googling, it was determined we would need two people to pop the entire top off the machine to extract my sheets.So in order to use the washer to clean clothing now, weve been unplugging the machine. Removing the three screws on the control panel (aka brainbox), unplugging the black and white wire from the brain box, taking the control panel off and sitting it on the dryer, and using putty knives to push in the metal clips holding down the top of the machine down, and prying the entire top of the machine back on its hinge. Then I can get my clothes out. Then doing so in reverse (dont forget to add detergent before shutting the lid! It will lock and you will have to pop the entire top off again.) to use the washer. All because of a 5 cent piece of PLASTIC. What brainchild figured, Eh, we can just use plastic for this important piece that the washer wont run properly without. It doesnt matter!? Someone that wanted to make $300 a pop doing service calls thats who.I cant believe Maytag has gone so far down the tubes. In case anyone else ran into this problem and needs to fix it, write down the model number, serial number, and other crud listed under the lid. Then use them to wipe while youre in the bathroom. All you need is the company and part number on the lid lock mechanism. According to Maytags website my washer doesnt exist. And there was no way, no matter how creatively I googled, to find a part for it with the Maytag model number. So now I have to try to find this measly mechanism to replace and try to use this piece of crud for a few more months. I guess my Christmas present this year is buying a new washer. And you can BET it will not be a Maytag.And two more things: with no agitator, you can fit really big stuff, but you also get to hear your washing machine dancing on your basement floor with an uneven load. No matter how many times you try to re-position items, it runs a corrective cycle, refills with water, and spins everything into a ball AGAIN. Also, the miserable thing is starting to rust. Right on the sides and near the lid hinge, and all around the bleach receptacle. How cheap, a washer on which the paint rusts right off with chlorine bleach.I wish I still had my Grandpas old 1930s wringer Maytag. At least I knew that one would work without a cheap piece of plastic. And at this point I might prefer wringing my clothes to hearing my washer try to escape. In short: cheap parts, no replacements available through company for DIY repairmen, company designed to force customers to use their servicing for $300 a pop. 1/10 would NOT recommend Maytag.
Purchased this unit back in November 2011. Sometime this year it started leaking water just like many others from the freezer unit onto the floor (many times large puddles). Im tired of the permanent towel on the floor to absorb the water to prevent a potential slipping hazard. I too went online and found a very nice video on youtube which showed how to disassemble the freezer compartment. Took everything apart and noticed that there was water frozen on the supply line. Melted this and put everything back together, for about a week there was no water leaking so I figured all was well. About a week later the puddle was back so I sent an inquiry to Maytag and let them know I had an image of the issue and asked if it was covered through manufacture warranty. Here is their response: Your email is extremely important to us here at the Customer experience Center and we sincerely apologize for any delays in responding to your email. We are working diligently to respond over the telephone and through email to all of our customers. We are sorry to learn of the problem you are experiencing with water leaking from the bottom of the freezer. Unfortunately, we are unable to determine from this location the exact cause of the problem. We recommend that you contact a certified technician for an accurate diagnosis. Once the problem has been diagnosed, please contact us back so that we can review the concern further to determine if assistance is available. For your convenience, we have provided below service providers in your area that you may contact for service. Aries Appliance Service (925)367-7708, Vigil Appliance Service (925)371-7701. You are a valued customer and we do apologize for any inconvenience this concern has caused. We invite you to contact Maytag again either by calling (800) 344-1274 between 8:00am to 8:00pm EST weekdays or by emailing whenever the need arises. When calling please press the available option or stay on the line to reach a representative.Frustrated I went online and found this forum where hundreds of other people had the same issue and that many of them were resolved by the new P Trap. So I watched another video by the same guy on youtube that showed how to replace the P Trap. I went online and found the replacement P Trap Manufacturer model # w10619951. One of the comments there actually said to call Maytag first as they were able to get a replacement P Trap for free. I believe if it was under a year old they would also pay for the labor to have it replaced. So this morning I called Maytag, the first guy Jim said I would have to have a certified Tech come out (76 dollar service fee, plus whatever the labor would cost) and Maytag would cover the cost of the part. I asked Jim if he could just send me the part and Ill do it myself, he reassured me that he could NOT do this and that the system was very specific. I told him I did not understand that a bad design and known quality defect, why should I have to pay several hundred dollars to fix? He told me that was the way it is. I asked to speak to his supervisor and put me on hold. Not only was the hold music extremely obnoxious but there was a loud humming noise as well, I waited for 10 minutes hung up and called back. I spoke with Maggie this time. I told her I wanted the part sent to me and if she couldnt help me I wanted to speak to a manager. She said she did not have the authority to ship me the part without approval. She said she could ask for approval and after waiting for about 3 minutes she came back on the line and said she spoke with her supervisor and that they would be sending me the replacement P trap today via FedEx. Had they not sent me the part my next stop was going to be the better business bureau..
Maytag top loader washer will not complete cycles. Washer is only fourteen months old. Repairman says parts will cost four hundred and seventy four dollars - almost what I paid for the washer.
I purchased and installed a high end MAYTAG above the stove microwave. After 3 years of light use I hear an electric cracking sound and it dies. Of course no warranty coverage. Model MMV5208WB-1. I have to conclude MAYTAG builds junk and does not stand behind what they sell.
This Bravos top load was supposed to be energy efficient but after leaking and getting a repair estimate ($79) the technician informed me that the ring and putter tub (all cheap plastic) had several large holes in thin caused by an uneven load. Total cost of repair was $517 for a $900 washer after 3 years. He suggested that the Maytag was junk and that I buy a speed queen...LOL. When I called Maytag of course they lied and said they were not aware of any problems and would not help with the cost of repairs. Can everyone say Class Action Lawsuit...Shame on Maytag! DO NOT BUY THIS washing machine!
I have the Maytag Gemini Double oven 5 burner stove. It is great! I use the smaller oven more than the bigger oven. Holidays and cooking are a lot nicer with my range oven. The turkey can be cooking in the lower oven while pies are baking in the smaller upper oven. I have had my range for a while now but I have not once had a problem with it.
Bought the dishwasher (model MDB8969SDM0) at Lowes Burlington Canada beginning of September. After two months of use, the plastic pins and attachment to the drum, top rack broke and cracked in several places. Called Whirlpool Canada for repairs many times and got the run around, spent hours on the phone and still not resolved as of December 12, 2014. This model has a problem with the plastic and breaks continuously as seen by many reviews on the internet. The technician said that this is a problem with this newest model. I have now been waiting for over two weeks for the parts with no end in sight since they claim that the parts are back ordered. Called again today and was told that it would be another week to see if they can find the pieces. This is ridiculous, I paid over $ l,000 dollars for this model and it looks like now that I will not have it repaired by Christmas. Lowes refuses to help me because they have washed their hands since it broke after one month. I have been lied to many times by customer service at Whirlpool Canada. They claim that I am the first one to complain about this model yet the reviews on the internet are full with this issue. They say what you want to hear and do not seem to care at all. It is a disgrace, I feel totally cheated and robbed of my hard earned money. Maytag is no longer a good company for their appliances and service. I am starting to think that I am stuck with this machine and that they have literally robbed me of $ l,000. Shame on you Whirlpool and Maytag.
I bought a pair of Maytag washer MVWB700BW and dryer YMEDB700BW in November 2014 from Home Depot and the washer was never washed cleaned from the 1st load! The detergent was stuck to the clothes. I tried different cycles and the result was the same. I called Whirlpool and they sent 2 different technicians to check. I showed the technicians the clothes. They both admitted there was no technical problems but the washer performed badly. The 2nd technician even took pictures and attached to the report he sent back to Whirlpool. Still Whirlpool refused to take back the pair or exchange to another model. I went back to Home Depot. Home Depot said they talked to Whirlpool but Whirlpool refused to refund me. Home Depot finally agreed to take back the pair and allowed me to exchange to another pair of a different brand but I was charged a 15% restocking fee. Whirlpool said the machine was working properly yet it was never even met its basic requirement of a clean load! Still they refused to take this pair back and refund me the money! Now I had to pay a 15% restocking fee to get an exchange. I will never buy anything from Whirlpool/Maytag and I will not recommend this brand to my family or friends!
I am very dissatisfied with this washer (Maytag Washer Bravos XL), it doesnt use enough water to cover the clothes. No matter which cycle you use, the clothes dont come clean. Who cares about water sensing if your laundry isnt clean. I will not buy another water sensing machine, I think the consumer should make that call on how full to fill the washer. Even on power wash the small agitator turns slowly. Not happy with this machine at all.
Used my washer ONE time and when the load was done my clothes were soaking wet. Tried to get the clothes to spin dry but the washer would not work. Called for repair. They replaced the activator. I did one load of laundry. It worked fine. Did a second load of laundry and the clothes were soaking wet. The washer would not do anything else.
I purchased my Bravos (ecoconserve) washing machine in 8/2013 from hhgreg. The problem I have is this grinding noise with the spin cycle. So I unplug the machine because the lock lid light is flashing and wont unlock unless I unplug the machine. I grew up on Maytag so that was the reason I purchased this machine but never again. I am so disappointed in this product. :(
I have had my Maytag refrigerator for eight years and it is best one I have had in fifty years. It is dependable, quiet running and easy to maintain. The ice maker is wonderful; it always has ice ready even on the hottest summer day. If and when I ever need to purchase another refrigerator, I wouldnt hesitate to buy another Maytag!
We bought this Maytag washer 3 mo. ago and now need work done on it. We were told that they could not find anyone willing to come work in this area. We live in the Mississippi Delta, 30 miles so. of Greenville, 50 miles no. of Vicksburg or 90 miles from Jackson. So I guess the Maytag repairman is not just lonely anymore, he doesnt exist.
In April 2010, I replaced my washing machine (still functioning after 12 yrs) to upgrade to what I believed to be the top of the line Maytag Bravo 5.2 HE washing machine. Module # MVWB850WL0 type: 580-02. This machine of 3.5 yrs leaks underneath and after having the service tech come to look he advised me it will cost over $800 to fix (I paid over $900 for this unit). He says its the bearings and went on to ask me if Id been using the HE laundry soap (as if Im an idiot) and went on to ask whether Id been washing bedding. SERIOUSLY?!? !... After much research on this issue, I discover that there are similar complaints all over North America. Very disappointed and I want this lemon replaced by Maytag.
The ceramic coating on the interior of the oven cavity in the top oven, which I use the most (may actually happen to the lower oven in time) has cracked in the exact pattern of the hidden element. When I spoke to the salesperson at the store, he wasnt surprised and said that it will eventually bubble and rust!!! Called customer service and was informed they consider this an aesthetic issue with no fix!!! They will not offer any remedy or compensation. Are you kidding me!!!
Bravos XL Top loading High Efficiency Low Water Washer and Dryer - I gave this washing machine a 1 star but would give it a 0 star or less if the choice was available. I agree with everything others have voiced about this washer. I end up using the bulky cycle for everything because it is the only cycle I have found that will use enough water to get the clothes moving around. All the other cycles are a joke. First you must put everything around the wall of the tub away from the so called agitator. Then about 2 cups of water enters the machine. It then goes into this high speed spin. In my opinion it just pushes any soil deeper into the fibers. The drum will then spin slowly and water will spray on the clothes for several minutes but the washer never fills with enough water to cover the clothes. Watching it agitate through the glass top is almost hysterical. Laundry is barely moving. The high speed spin they push as a selling point puts deep wrinkles in everything and the wrinkle control setting on the dryer does nothing for them. It is absolutely the worst machine I have ever owned. My husband has repeatedly told me to sell these and buy another set. I will be ashamed to sell it to anyone. Im not sure how the makers of Maytag got away with selling these machines. I know there are different models but from what I have read they all work the same. I replaced a very low end GE Washer and Dryer with this pair and every time I do laundry I wish I had them back. The matching dryer is very costly to run as almost every load takes 2 cycles to get items dry. Nothing comes out completely dry even if you put it on the more dry setting.
After 6 months of use, I still HATE my Maytag washer. I will never buy Maytag again! The machine must be tricked into adding additional water to wash. It begins to agitate with very little water! Destroying my clothes! Also, I am having to hand wash all my underpants. They do not come out clean. If I could send it back, I would! Feel totally ripped off! I would give 0 stars, if I could!
I bought my Maytag washer and dryer in Monroe County in Georgia, USA in 1980. Its a 1979 product and it STILL works perfectly fine after 40 years! Im 64 years old now and Im hoping Ill never have to buy a new set although I would love one because theyre so pretty these days.
We bought this dishwasher on 7/8/2013 which is my wifes birthday and boy was that a mistake in many ways! I had 5 service calls on my Maytag Dishwasher MDB7749SBM1 before it went out of warranty. It has issues with the ribbon cable and controller and the control lights are like a disco on the keypad. Now it gets so hot I cant touch the door when its running. So I have had to turn off the power and go get a new dishwasher next weekend which WILL NOT be a Maytag!
We bought a pair of Maytag Bravo MCT washer and dryer on May 30, 2011. On April 30th our dryer would not turn on. We called the Maytag service where we bought our machine, and were told it was a fried motherboard and would cost approx $600 parts plus labour. For a machine to last less than three years is very unreasonable. Maytag used to have such a good name. That is why we originally went for this brand. We were told by the service tech, that if we opted to buy a new replacement machine they would waive the service call charge. Is this how Maytag keeps selling units?? We bought the higher end units thinking that they would last 10+ years but now it seems Maytag has designed their machines that are disposable. Tisk tisk Maytag. No wonder your service men are lonely... Your sales staff are too busy reselling to loyal customers. Well, you have lost customer with us. We are going to Sears to buy a new dryer made by GE and will sell our Maytag washer on Craigslist and replace it with the matching washer from GE.
In October 2016 I purchased a New Maytag washer (Model# MVWC565FWO) from LOWES. I bought an extended 5 year warranty with it as well. I have my invalid, totally incapacitated Sister living with me. The situation requires several loads of washing each day due to her conditions. TWO WEEKS after starting to use it we began having issues with the washer. It would stop in the cycle, lights flashing, only way to restart is to unplug it, move control from wash cycles setting to drain and spin... then within the next 3-4 loads it would do it again. Sometimes it sat for awhile I would smell like an electronics Odor getting hot... I called Lowes. They replaced it. Approximately 3 weeks later the NEW washer began doing the SAME THING...Lowes would not replace it with a different Model or brand... only send a repairman out. Long story short, he has been here 4 times, replaced the Computer Control with NO IMPROVEMENT!!! NOW Lowes is sending him out again and saying that if this doesnt fix the problem they will refund my money... My problem with it all is this... IF MAYTAG is having these type issues, WHY PRAY TELL, has a recall or solution been found and passed on to the repair folks??? I bought this Maytag due to #1 Reputation, #2 It was Assembled in the USA, NOT South Korea like the Samsung with recalls... Now all this is going on. I WANT A WASHING MACHINE THAT WORKS RIGHT!!! This is totally unacceptable and totally uncalled for. WHY could these Govt agencies and Manufacturers not LEAVE the washers alone? Computer technology... PLTTT. The old timers controls gave no problem in over 40 years of using them. Now this crap.
Maytag msd2650kes refrigerator - I replaced compressor switch three times then compressor went out after only almost four years. We bought all new Maytag when remodeling. Never again will we ever be that stupid again.
The design capacity of the dishwasher is not conducive to cleaning a full load. Within 3 months of purchase one of the interior baskets broke. I will never buy another Maytag product again. I was a fool in believing this was a top of the line dishwasher.
I bought this washer three years ago. It is the worst washer I have ever owned. Washing a load of clothes, it goes off balance constantly, large load, small load...it doesnt matter. The smell because of low water usage is awful, and the clothes dont come out clean. I have to buy a new one and that really stinks. Maytag youre off my list for purchases. These days its quality that will keep you in business. We are too smart for this garbage.
Why are the clothes in my dryer getting stuck in Maytag Neptune? It seems there is a little opening around the rim of the barrel in the back of my dryer that drawstrings, zippers or similar small parts of the clothes can get stuck in. It twists the clothes around and is ruining clothes, also is making a thump-thump sound. Someone, please help!
Need to keep cleaning washer otherwise it leaves white marks on clothes. I used vinegar but that didnt help. Used the wash cycle and that didnt help. I found a washer cleaner and it works great. Overall performance of washer is fine but I would be hesitant on purchasing another Maytag Bravo washer only for this reason.
We had this washer 16 months. We bought it new from Home Depot. The clothes came out with spots on them, white residue and grease spots. This was ongoing for awhile. The bearings went out after 6 months. It was so loud now the water pump went out. I was told by Whirlpool (they bought out Maytag) that water pump is on back order and could take a couple of months!! To fix the bearings and the water pump was almost 700.00. A new washer is 1000.00. We junked it and had to buy a new washer GE. We are sick about this waste of money!!! What a piece of JUNK this Maytag Bravos XL is!! We need to have a class action suit and try to get something back. This is ridiculous and they arent taking responsibility. Whirlpool/Maytag are rip offs!!!!
Almost two years after purchasing the Maytag Bravo XL, I am fed up. I have the exact same problems as everyone else in these reviews. Soap scum left on dark clothes since day 1. I thought maybe I was doing something wrong. I have read and re-read the manual especially the troubleshooting guide and still have the same thing happen. Its very frustrating. I constantly have to re-rinse clothes because of soap, lint, dirt, etc left on clothes. I wouldnt give away this washer to anyone, I would rather burn it. I am currently looking for a new washer, the last one I had for 11 years was a front loading Whirlpool. I should have stuck with a Whirlpool, I still have the matching dryer no problems at all.
Called to schedule service for letters on door to be replaced ice and water completely rubbed off until you didnt know which one you were getting. Refrigerator is less than 10 months old. Also freezer door was hung lower than refrigerator door. Was told nothing could be done. It was a cosmetic issue. Very rude customer service dept and I talked to two separate people and they were both rude and unwilling to help. I can promise you I will never buy any of their appliances again.
My oven smelled for weeks after being installed. The first time I self cleaned, the oven stopped working and the door remained locked. It took weeks to get it repaired because we needed a part that had to be ordered. The second time we self cleaned, the oven smoked, set off smoke alarm that had to be disconnected, the control panel bulged, and the door locked. It was Sunday. I wrote a nasty email to Maytag. The service man who came Monday could not unlock the door, and said he had to order a part and would return the next Tuesday if the part arrived.Next, I had warranty issues. I had to get a copy of the purchase receipt from Home Depot to prove that the oven was still in warranty. Out of the blue, my phone rings on Thursday and it was Joe ** from Maytag in Michigan. He had read my email, said he was sorry for all the problems, and if I did not mind waiting 2 to 3 weeks, he would send me a brand new oven, would have it installed, and would have the old oven sent back for inspection. I did not mind (although there is only so many things that can be grilled or you can bake in a toaster oven). Three weeks later, I have my newly-installed new oven with its new, year-long warranty. Thank you Mr. ** and Maytag for the great service.
I thought washers are supposed to last 10 years or something. 3 years and I have to replace it. I dont know who Im more dissatisfied with - Maytag or Direct Appliance where I purchased it. Just thought I would rant and warn others about this brand. The computer died so it doesnt know what cycle its on. Repair guy said its unfixable. ARGH!
Maytag MFD2561 - The metal piece between our French doors is also rusting. It is a design flaw. We also have a GE French door refrigerator and that piece on it is not metal!
My Maytag dishwasher is 1.5 years old and wont start. The Maytag call center said they couldnt help me except to sell me a service warranty for $269. Then she wanted to argue with me when I asked her to pass on my dissatisfaction with their products to her supervisor. I thought Maytag was a good product. For what I pay for parts and labor, I can get a new dishwasher. She said do I expect not to have any problems with that dishwasher. I will never buy anything Maytag again. They do not stand behind their products. Plus, it sounds like many people have had the same problem with their Maytag dishwasher. This part is defective. (I am assuming it is a control panel problem.) Since corporations are people now is there someone I push into my dishwasher so they will fix it. LOL.
DO NOT BUY THIS MAYTAG REFRIGERATOR. Purchased 9-30-19. Delivered 10-4-19. 12-9-19 - Not Cooling, Called Whirlpool on hold for exactly 1 hour. 12-11-19 - Repair service here - ordered new Control Panel. 12-17-19 - New Control Panel Replaced. 1-6-20 - Freezer is not freezing. Control Panel going up and down and blinking constantly. Called Whirlpool - on hold for exactly 1 hour. They called service repair. 1-8-20 - Service Repair here and ordered 2 thermostats: 1 for freezer and 1 for refrigerator. 1-15-20 - Service Repair here to install 2 thermostats - At this time I purchased the extended warranty for $119.30 for 3 years.3-1-21 - Control Panel completely went out again. I called Whirlpool - on hold exactly 1 hour before they answer phone. I am so pissed. They call Service Repair. 3-3-21 - Service Repair here. They order new Control Panel. States these panels are continuously going out and they are having to replace them everywhere. 3-12-21 - I called Service Repair since we havent heard anything. ETA on control panel from Whirlpool is not scheduled until 3-19. I am really pissed by now.In the meantime I have been on hold with Whirlpool for 47 minutes. At exactly 1 hour being on hold, they answer my call. Im told I have to wait. There is nothing they can do. I told her we were buying ice every other day at $10.07 for 2 20# bags and they wont replace money. Told me to throw my items away and they would replace all the food for $250.00 one time during the 3 year contract period. The service is Customer service on their contract is terrible. Waiting for parts is even worse. This is a piece of crap appliance and we will never buy another Maytag.
We have had this dishwasher [Model MDB7749SBW2] for about 1 1/2 years now, and gave had a lot of trouble with it. It will run a cycle on its own without anyone even touching a button. My current problem is the start button wont work. I reset the dishwasher by pushing the series of buttons I found online to do a reset, and the start light lit up, but after the reset cycle was finished I tried to run a wash cycle and couldnt get the start button to do anything. Ive seen a lot of reviews online on this being common with Maytag brand dishwashers this old. I will NEVER buy a Maytag product again nor would I recommend it to anyone as a good product. I am very frustrated and disappointed in Maytag!!!
On the 11/25/16 bought a refrigerator at Home Depot. Beside that the first was not called off, wait for another month 12/31/16 for the other refrigerator the problem are. I file a complaint because Maytag left me a message refrigerator half a price. Now they deny when I have proof.
This is my second washer in less than 5 years, going third. No customer satisfaction. Maytag/Whirlpool dont care, Customer Service doesnt care - all I hear when I call is, “too bad”, “so sad”, “call a repairman”, so you can spend another $100.00 plus. I hope this doesnt happen with someone elses brand when we buy it. Shame on such a big company.
Worst washer ever. Wish I had read all these reviews before I bought. I have had the same poor experience. Laundry doesnt even get wet while being washed. Agitation does not affect laundry. Just moves back and forth under laundry. Clothes do not come out clean. Feel I was ripped off.
On 9/8/09, I purchased a Maytag ceramic glass top range, model MER7662WBO. The right front dual burner has what look like worms in the burner. The other burners are clear. Maytag has replaced the top three times and the burner once. The top has gone bad again and they are calling this a cosmetic now and will not replace the top. I think there is a problem with the tops. I have purchased my last Maytag product. I buy for looks also.
I bought this washer almost 5 yrs ago and oil has been leaking from it. Called company who sent a tech to my home and declared it a total loss. All he did was tilt it for maybe 1 minute to determine this. I am out a washer. Nothing from this horrible company. They quit making the washer but cant even compensate the owner with anything to purchase a replacement. Will keep passing the word.
We purchased a Maytag bottom-freezer refrigerator MBL2258XES1 from Home Depot on 12/30/2011. Other than being a bit noisy, it functioned without problem for a little over two years after which we noticed water pooling on the floor, just below the left-front corner of the bottom-freezer door. It was shortly thereafter we noticed the large sheet of ice that covered the entire floor of the freezer. Over the past several months I pull out the large towel, my spatula, my meat tenderizer and break up and lift out the ice onto the towel around every two weeks. Thanks Whirlpool/Maytag! At least that Maytag repairman isnt lonely anymore.UPDATED ON 03/18/2015: I called Maytag Customer Service, (800) 344-1274 to discuss remedies for my Maytag/Whirlpool bottom-freezer refrigerator which has a perpetual layer of ice on the floor of the freezer which leaks onto my floor. I was offered a product called Repair Plus One which includes parts and service for this repair and they throw in a 1-year warranty. The cost: $359.95. The representative informed me I only had 24 hours to make up my mind as the offer was time limited. I asked if there were any other remedies available to me and she said none other than a service call.
About 4 years we purchased a dishwasher model # MDB7749AWM2 made by Maytag.The first part of Aug. 2015 it quit working. I had a repairman look at it and he said it was the control panel and he would order one. He ordered it and we waited a couple of weeks, no part. He called about it and they told him Sept. 9th it would be sent. Sept. 9 came went and no part. He called them again and they told him they had no record of the order. So he ordered it again in few weeks, was told it was back-ordered. This happened a couple more times and I told him to cancel the order. I would go buy a new one but not a Maytag.
Well, my washer is 2 years old, yes thats right - 2 years old. And it only goes to the wash cycle, washes once and stops, wont complete a full cycle. Yes, the brand with the commercial with the repairman just sitting around because their products are so great you never have to work on them. Yeah right. And Ive seen videos on YouTube on the problem with the Maytags. So Maytag may want to look into it!
This is beyond one of the most disappointing purchases I have ever made! It has been about 15 months since purchasing this dishwasher, and as of today it is not working! Blinking start button. I see from the hundreds of disappointed customer comments that I am not alone. With this many people complaining of the same issue, that Maytag should have a recall... I paid about $550. I get that quality does not supersede the almighty dollar, but come on!
We purchased a Maytag Centennial line washer (Model # MVWC400XW0) and paid a little more hoping that it will last longer than a normal washer. After just 14 months, the washer breaks and we are forced to buy an extended warranty from Maytag for $300. The warranty price seemed a little high; however, the only other option was to buy a new washer. The repair guys showed and said it should be fixed.After just three weeks, the washer broke again with the exact same symptom. Since I had the extended warranty, I called in another ticket. A different repair guy showed up and he said the first guy messed up. He said the guy misread the diagnostic code and didnt even put in the part that he said he replaced. The repair guy checked with Maytag and they told him it was no longer cost effective to fix our washer. Really? They overcharged for the warranty and wont even repair it when it breaks. The only reason I can think Maytag would do this is that they know the washers are junk.
I purchased a Maytag Bravos 500 Series HE washer. 3/2013. The machine sensor started giving problems less than 2 years after purchase. The sensor is not working. The wash lights stays on, and the clothes are not cleaned. I have to manually turn the dial to put in on the rinse cycle and then turn the dial to the spin cycle. Its a piece of junk. I called Maytag twice and the only thing the representatives on the phone say: I will send a certified technician to see whats the problem. Price: $129.00 service call and additional costs for labor, parts, etc. Maytag had a very good reputation for its products. Will never buy anything Maytag or any products that fall under that brand.
I purchased by Maytag Bravo from Lowes exactly 1 year ago when the gearbox failed. There was a loud grinding sound as the washer tried to shift from wash to spin. Reading through some on-line reviews and complaints it turns out that this is not a new problem and has been known to Maytag for some time. I specifically bought a Maytag because of their prior reputation for quality. Unfortunately, my information was out of date. It is so sad that a company would compromise such an outstanding reputation.
I bought a Maytag washer (Centennial) because of its reputation. I didnt even realize this site was out here and would have made another selection had I known. I bought the washer on June 7th of 2011. On June 15, 2012, the washer just quit working. I called Maytag. They said since the warranty was over that I had to pay a technician to come out and it would cost $129. I was upset but I had to have a washer so I scheduled it. The tech came out and said the motherboard was bad. He said that this has been a common problem with this machine and that Maytag should actually recall the part. The replacement part was much better. He suggested I call and complain. The part was $180. He said that Maytag may reimburse me because it was so close to the warranty cut off. I called Maytag to explain the situation, and what do you think their response was? Since you already paid for it, there isnt anything we can do. Nice! What a joke. I will never buy another product from them and neither should anyone else.
We purchased a gas range and over the range Maytag microwave a few years back and have had problem after problem with the microwave. Weve had 3-4, maybe more, repairman here and they replaced pretty much everything. Its been going for about a couple years now without a service call, but it went out again today. Very frustrating when you spend good money on junk. We are now to the point that we either replace it with another brand or we just put in a hood and have a microwave on the counter. Just so frustrating. I would not recommend Maytag over the range microwave to anyone!
On February 2006, I purchased a Maytag Quiet Series 300 Dishwasher and on July 2007, a motor leak. Maytag fixed it for free even though it was out of warranty. Thereafter (December 2008), the touch pad failed and I replaced it for $50. It is now August 2011, and that new touch pad is bad again, and this time, the part is $170. The Maytag will not run and the lighted display will not function from the start button. This was a $450 dishwasher that is now only five years old and useless.In all fairness to Maytag, their customer service is very good and willing to work with customers. Unfortunately, the product is very inferior in my opinion. To have stupid stuff like a control touch pad failing every three years is absurd and the replacement cost makes fixing it a bad investment.I will be going out this weekend and buying a brand-new inexpensive dishwasher that is on sale for $229. This model is not a Whirlpool product but it is a name brand.
Refrigerator - The freezer of the refrigerator would randomly leak on the floor. When I had it repaired on 12/30/14, at a cost of $253.97, the repairman showed me the defective part. He confirmed the online reports that the leaking was caused by a defective part. The defective part had been used because it was cheaper. Now the repaired refrigerator works well. Last month, the control panel on the dishwasher stopped working. According to the online reviews, this is a frequent problem requiring that a new control board be installed. The reported failure typically occurs after the one year warranty expires. My appliances are located in a second home so are only used about once a month. A salesperson at a different appliance store said that appliances usually last from 10 to 12 years. The four years of occasional use prior to failure is not acceptable. I would like to have Maytag repair the dishwasher at their cost. How do I get this to occur?



