MHW60X - I experienced a problem in May of 2015, and the repairman told me it was the master board, and he has seen this many times. He said that the MCU board goes out after 3.0 - 3.5 years!! This is exactly how old my machine was! The cost to repair this was almost what the machine cost, and this is unacceptable. I have had Maytag washers my entire adult life, and my prior one lasted approximately 20 years, but after this I am not sure I will consider another one in the future. To have a major part burn out soon after the warranty expires should not happen. I contacted customer service to find out the experience and reported problems on this model, but could not obtain any information, other than they have received calls about this model. I asked Maytag to reimburse me for the part - at a minimum, and they refused stating it was out of warranty and they could do nothing. Apparently they do not care about their reputation anymore, which is sad, since they used to be so well regarded!

I purchased the Neptune HE pair because they are front loading and can be set on pedestals to raise them to a comfortable working height, plus the brand and reputation are both excellent. I like that the chimes can be adjusted from low to high, or turned off. The front loading washers clean so much better and with a lot less damage to items than washers with center agitators. Looks are secondary, thats for sure. Functions like warm/warm cycles and being able to adjust to whatever load needs to be washed is really most important to me. Any appliances with a good, proven track record of reliability with few repairs is high on my list. Expensive appliances should be made to last and be of durable quality! No cheap plastic or weak-looking welds or components, thank you! Quiet operation and dependable cleaning and drying are top in my book, and this pair has exceeded even my picky expectations in total overall performance. They are 11 years old now and look & function like new! I had one minor repair on the washer at 5 years, and not a single problem since. With front loading washers, its important to keep the door open a little when not in use so that they dont get a musky smell. Ive gotten into the habit of using laundry boosters to help clothes, sheets, and towels smelling fresh longer, and putting a small amount in the washer drum has kept my whole laundry room smelling nice. Purchasing the pedestal drawers to set the washer and dryer on added extra storage to my laundry and its much easier for me to load/unload them at this comfortable height. Im totally spoiled by it now, so when I use someone elses laundry room (when I visit) I am reminded how nice my own setup is.

Our current dishwasher was already installed when we purchased this house. It is adequate, however, it does not do a great job with caked-on food. This means that the worst dishes need to be pre-cleaned.

3 years ago, we purchased all new Maytag appliances for our home. Within one year, we had issues with the top load refrigerator getting warm and the bottom load freezer getting extremely cold. After calling Maytag and getting horrible customer service (long wait on the phone, no supportive/suggestive advice, rude representative), we were given a phone number for a local Maytag repair man who charged $300 just to walk into the house.He was literally in and then out of our house within 10 minutes. His advice was to unplug and defrost the refrigerator for 24 hours. Thankfully, his suggestion worked, but should have been given to us as a troubleshooter by the representative on the phone with Maytag.We have had to unplug and defrost the refrigerator about every 3 weeks since. It has become very annoying and stressful. There is obviously a defect in the refrigerator that should be replaced by Maytag! I will never buy a Maytag product again.

Maytag Bravo XL - We bought the set about a year ago, after high recommendations from the salesman at Best Buy. This washer does not clean clothes - they come out with soap & spots & white stuff, even after I use the deep water or the extra rinse cycles. These cycles take well over an hour. When they are finally finished, my clothes are twisted into ropes that have to be unwound & taken apart before putting in the dryer. I hate to think what its doing to more delicate clothing, getting stretched & tied up like that. This washer is awful - cant wait to get a new one. The dryer isnt much better - cant believe a $900 dryer doesnt have a steam refresh cycle! And the controls are so touchy - if you actually push them, they dont work. If you lightly hover over the button & barely breathe on it, it does - very strange.

I have had the set of Maytag Bravos for about 5 years now. In the 3rd year, the bearings went out. Just recently, leaking water pump. This washer easily eats clothing. I have to disassemble every so often just to get the missing socks etc. out. The only good thing, Maytag should be ashamed I know this, is that the machine is easy to fix. I imagine since they made it so cheaply. Really nothing to the machine.

I have a Maytag Bravos washer that has gotten to where every time you try to run the final spin, you get an unbalanced load code and it shuts off - it does this even when you try running it empty. This washer is 3 years old, and has been doing this progressively worse for the last 4 months until now. We cannot even get it run the final spin cycle now.

I have a Maytag Performa washing machine (model no. PAVT234AWW) and called the Maytag parts department to order a plastic pulley for the main drive motor. I was told I would have to purchase the 189 dollar motor just to get the plastic pulley. After two days web searching and calling local appliance stores I found that Whirlpool who uses the same drive motor sells the pulley (part no. 21001108) for 9 dollars. The Whirlpool pulley is even made out of stronger plastic. I just wonder how many Maytag customers have had to purchase a drive motor like I was told I had to by Maytag just to fix a 9 dollar pulley. I got lucky and my problem was solved, but only because a local store happened to have this particular problem so frequently that they were able to help me out when Maytag should be the ones helping out their customers better. Thank you for your time.

Bought top of line Maytag dryer and washer in 2011. Immediately had problems with dryer. Dryer resets timer itself to outrageous times. Clothes so dry they could have been parchment. This has continued with multiple service calls and electronics replaced. Still continuing but they will not act lemon law. I have extended warranties but get runaround everyone including Sears where I bought it pointing to each other. Tech came out today and said problem was the way the dryer is. No way to change it. I guess that is nature of the beast. I will never buy Maytag or from Sears again.

I bought the Maytag Bravos X, last year. The silver color and glass top fooled me into thinking this was better quality than it is. This washer is very easy to go out of balance. I had to open the top (easy) and install/glue a little styrofoam, to limit the amount the tub could travel. Second unresolvable problem is how to wash anything larger than ONE outfit. If you watch the videos, and read the information, this washer is supposed to flip your clothes so whats on top makes it to the bottom for agitation. Ha! Absolutely BS. Unless you wash a very small load single level. The clothes in a TYPICAL size load will sit exactly as you loaded it.the only attention the top layer of clothes is only sprayed with water, no agitation. Hope you dont have kids. Doesnt XL mean extra large? It sure does, you can wash one pair of extra large pants, and or one extra large shirt.

Love my Maytag washer! It is great to have a clear lid so I can see the clothes being washed. Not only the features, it really cleans my clothes. I was surprised at the stains that are removed just from washing them!

I purchased this machine 6 months ago - have called 2 repair people. Thank God I purchased at Sears with extended warranty, was just replaced. I would tell you if you are looking for a machine run away from this one. It tears clothes, have to wash everything on bulk wash or I would not get enough water to say how bad this washer is. If someone called me and said I won this washer, I would say no thank you. And if I had to say Maytag repair called them, said she not getting enough water. Now this is what they told him: thats how we designed it. Forget about big drum, you cant put blankets or any larger items, goes off balance. And I have to say, if I had the money, I would put to the road and go back to wringer type. So again, do not make my mistake. Do not buy this washer and let me say the second day I made a complaint, was told it take time to get adjusted...NOT. I give this washer a 0.

After owning my refrigerator for about six months, it started to reek, the smell permeating all of the food in the fridge. After cleaning and disinfecting the fridge and throwing out all of the food I found that the smell was just as bad as before. When I checked online I found that Maytag owners have been complaining about the smell for over a decade now. It is caused by a poorly installed drain pan. The fridges design directs air flow so that the smell enters the fridge and distributes it evenly throughout the fridge.

We purchased a Maytag Washer and Dryer from The Home Depot in September of 2017. We did not purchase the extended warranty because of our confidence in the brand. Within less than a year, both appliances started making noises. By September of 2018, the washer sounded like it had a bag of mice squeaking inside every time we ran a load and had stopped spinning entirely. I called and spoke to a very kind lady who assured me that even if we were outside the one year manufacturers warranty, they would offer us the extended warranty without question because it was so close to the one year purchase. She took my credit card, we were charged for a five year plan and service was scheduled. After service, both units were still louder than I would prefer but the technician said it was common. Over the last few months, both have become louder and louder. Now the dryer shuts off and wont stay on. When I called back to schedule service again, the date of our purchase was all of a sudden in question. (I applied for the contract over the phone so THEIR rep entered the purchase date.) They are now telling us they will only honor the cost of parts and we are subject to pay for diagnostics and labor (which is the largest cost of repair). They are telling us our contract has to be cancelled and AFTER we receive and PAY FOR all but the parts, we can call and pay for a NEW contract. This has been the WORST appliance purchase we have EVER made and we have lost all confidence in the quality of Maytag/Whirlpool appliances. Both units have been VERY disappointing and we spent over $700 on each unit. NEVER AGAIN.

Bought a MDB7601AWW, and then replaced front panel to stainless. Configuration options are great (can’t find better at cost up to $1,200.00)! I haven’t had an issue with any stains on non-stainless tub. Problem is now control panel failing for second time. After 1st time, sealed all connections in silicone to prevent steam from affecting it, as recommended on DIY video. I just replaced the door latch, thinking that may solve it, but hard to troubleshoot without any indicator lights. This second failure (2 yrs later) shows no indication that steam or water caused it. It does start now, stuck on heavy wash, heated dry, sanitize - per top lights. Front lights totally out. Debating whether to buy a new dishwasher ($$$) and give up super config (hard to find fold-down tines and fold-down small shelves on upper and lower racks, clips for small items, and basket that can be changed, placed anywhere) or spend at least $162 for the panel AGAIN and hope I get another 2 years from that while trusting that some other element doesn’t go out. I believe Maytag should, at minimum, make the panel reasonably priced by offering a rebate, since the part is not sold directly through them. Obviously this problem is a design flaw. I am the only one in the house, so the dishwasher is not under heavy use. At least I found how to replace it myself on YouTube, though it requires the door to be completely taken apart and would be easier with an extra set of hands and a younger back. Hard decision since it seems newer, expensive appliances have problems as well. If I buy new, I will not hesitate to get an extended warranty (1st time ever).

My washer is great. It get the job done. Have no agitator so I can wash 2 comforters. I really like Maytag Heavy Duty. Can get the job done right the first time. Self clean itself also. Also it is a efficiency.

I purchase my Maytag electric glass top stove 9 years ago. 2 years ago, one of the burners went out and had to be replaced. Now, in the past 2 days, my oven is taking FOREVER to preheat from 0 to 455 degrees. So far, its been 78 minutes waiting for it to go from 0 degrees to 425! Apparently the heating element is defective. As far as the self cleaning oven, it is absolutely worthless, and does NOT work! Needless to say that Im very disappointed, and looking at another repair expense!

I spent over 2000 on a Maytag refrigerator. In less than 5 years, the coolant system has gone out twice! The only response I get is, “We are sorry, but it is 5 years old.” Are you kidding me? I have a 20-year-old fridge in the garage that is still working and I didnt spend over $2k on it! I thought Maytag was the best product out there and it certainly is not. Do not ever buy Maytag.

Purchased Maytag washer 2014, first the porcelain in the tub chipped then 3 years later the control unit assembly and actuator went bad they wanted $464 to fix the machine, more than we paid for it. The dealer tried to sell us insurance for this product at a hefty price, I believe all manufacturers are making their products with a short lifespan and the way for them to make money is by not making a quality product like they used to do that lasted 25 years or more, the only washer out there that is dependable is speed queen made in the USA in Wisconsin.So we the consumers are the losers in buying washers that do not live up to their name, Maytag covers themselves by a warranty of one year period for parts and labor and if you do not buy the extended warranty at a hefty price you are out of luck - so my advice is when buying a washer read all the reviews and make your decision, but the best advice is buy a speed queen online for $600 and save $400 by doing that and get a quality washer that will last 25 years or more.

Part on fridge is defective. They have sent the part but tell me they dont have anyone in the area to work on it. Nor will they pay for someone to come out. We must replace it ourselves. This product should be on recall. Maytag fridge. Freezer door on bottom filling up with water. We have 2 of them doing this. One about 15 years old. Other one is 3 yrs old. Maytag knows of the problem but wont fix it. Wont recall their default product.

I bought the larger capacity machines to save time because Im so busy with my family and wanted to cut down on loads. I was surprised to find the capacity can really only operate at half, which is as large as my old, smaller machines. The washer is extremely sensitive, meaning it may take four or five tries (this morning was four) to arrange the clothes - even a small load of delicates - in it in the exact way the machine wants before it will allow the cycle to start. This is exceptionally frustrating, particularly during the busy morning or when you are tired at night. So you have to stand there and wait until the sensing function is happy and you see the water pouring in. Yet often you will return to the machine and it will have an error message that occurs inexplicably during the spin cycle, so the wash cycle will need to be restarted. It cannot just be continued. The machine is not only a huge time waster but a water/detergent waster as well.I learned that the sensing function on the dryer is useless as well after coming back to many loads of damp clothes that sat there, got little funny smelling as a result, and had to be rewashed in the nightmare washer lol. So now I just use the timer function. It takes about two hours to dry a regular load of towels, so be prepared for that. I bought Maytag because it is an American-made product, but I wont make the same mistake next time. If the quality is any reflection of the functionality, it probably wont last very long anyway. Heres to hoping.

This one of the worst purchases I have ever made! Paid over $850 in March, 2015 for the Maytag Bravos XL. At first, we experienced leaking and now there is a terrible banging and clanging noise! Had an appliance repairman come to see what was going on. Apparently it needs a hub replacement and bearing replacement. Was told by two companies that it is not cost effective to fix it due to the amount of parts and labor.Aside from this major issue, I never felt that the clothes came out clean. Many times, the clothes would come out with detergent all stuck to the clothes and had to be rewashed. The softener and bleach dispensers are not removable and it is nearly impossible to get all the way into the cup in order to clean the mildew that builds up. The fabric softener dispenser always had gummed up chunks.Called Maytag several times to no avail. Was basically told - too bad its out of warranty. I have never heard of a washer giving out after 3 years! The worst part is that I have searched many places on the Internet and apparently the bearing problem seems to be a common issue with this washer. I purposely bought an American made product and am extremely disappointed in not only this product, but the company as a whole. The customer service department is awful. I will NEVER purchase Maytag or Whirlpool ever again. They lost my business for putting a terrible product on the market and refusing to acknowledge flaws. Interesting that this model is now discontinued, but they refuse to acknowledge the problems. Stay away from Maytag and/or Whirlpool!

My Maytag dishwasher MDB780AWW2 was recalled due to electrical problems. They gave me a voucher to purchase another one, plus I had to pay another installation fee. New unit was installed in February 2011, and here I am with a control panel issue. Seems like a similar problem, too. The lights light up, but the dishwasher wont start. Its another $345.00 plus tax repair by a repairman.

We purchased this Maytag top load washer less than three years ago. Spin cycle stopped working and repair for new actuator motor is $240 (machine cost $500). I should have read Maytag’s reviews before we bought it (averaging about 2/5). Living on name - don’t buy one.

The mid level dishwasher is excellent, easy to install. Very quiet. The dishwasher cleans well and does a great job. I wish the default would go to the last setting instead of auto. Highly recommend.

I bought a Maytag dishwasher (MDB7749SBM) and 1 yr and 4 months the control panel went out and all Maytag would do is tell me that they will pay for the parts, and I have to pay for the labor. I remember when Maytag had the best Warranty on their appliances. I am very disappointing with paying for labor. They also offer an extended plan of $269.00 for a year. What a joke!!!

I bought a full kitchen of Maytag appliances when I bought a new house in 2009. I thought it was a reliable company. Id always gone with GE before. I couldnt get the packing sticker off the oven after trying everything to remove it, so the oven bottom is virtually ruined. The timer on the oven dings once and stops; dinner burns if Im not right there to hear it. I was told by customer service thats the way it works, so I had to buy a separate timer. I am now replacing my 2 ½-year-old dishwasher because the control panel has once again stopped working. It cost me $275 to fix the first time and it lasted less than 3 months. I will never buy Maytag again! I got over 20 years of service from my GE appliances.

First dishwasher was overheating fried control panel, turns out there was a recall. Got another Maytag at a discount. Thanks for nothing, little over a year, its fried too. Will never own another Maytag product again.

Bad decision, Purchased in 2013 a Bravos by Maytag. After 3 years, it sounds like a jet engine taking off. The bearing is failing, sad as Maytag advertises to be the best. In 35 years, this is our 4th washer, actually the 1st was a hand-me-down that lasted longer. Unfortunately, we thought spending more and believing that Maytag would last longer was a mistake. Cost to repair is over half of the cost, so we have elected to run to fail. Then replace the Maytag that should have lasted at least 10 years. Warning. Purchase at your own risk. DO NOT buy this machine or any by Maytag, could be the same results. Or it could be that they are manufactured under Lowes specifications. From all the complaints the Maytag repair technicians are working, not setting around as they advertise. Only blaming myself for the purchase.

Received new washer & dryer on Oct 2nd, 2015. The dryer has been acceptable, but the washer has been one problem after another. First of all the washer is so noisy beyond belief. The engineering is one dreadful design. At first attempted use, washer would not begin cycle. Sensor would say lock, unlock, lock, unlock for so long, I would cancel & begin again. It became such an annoyance that I placed start of cycle on a timer (it sat at sensor mode for 20 min.) then I restarted next time sat for 15 minutes without starting. After beginning from start position it would start OR NOT. First repairmen told me timer might be off a bit. As days passed with same issue, second repairmen arrived and found that door was off (not completely closing). Repairmen would place an order for new seal. Upon repairmen arriving for third time (new seal did not solve issue) he believes that lid is uneven, & he will order a new lid & return in a few days to repair. I must admit that service has been quick, but the issue is still a headache. I would NEVER recommend this model to anyone and would like for Maytag to replace washer with a different model. The noise is a factor that no one should have to endure. The grinding noise can be heard from three rooms away from laundry area with laundry room door closed! Im absolutely a very very unhappy customer.

I called customer service to ask if there was some way that Maytag could assist me with repair of this like new dishwasher. When I said it was out of warranty and I had no additional warranty, I was told that a repairman could come out for $110 and diagnose the problem and that parts and labor would be extra. I explained that I had purchased Maytag because I saw commercials, for years, showing that Maytag repairmen had no work. She was very unhelpful and kept droning the same mantra, that a repairman could come out for the above charge. I was very angry and asked for the name and address of the President of Maytag so I could send a letter of complaint. I composed a letter, however: it is Thanksgiving time and I need my dishwasher so I made an appointment to have it repaired. I was told he would be out Mon. between 8 and 5. I asked for a more specific time and was told that I would get a call on Sat. with the time. Thankfully, no call came, because on Sunday, I read the reviews on this site and realized that Maytag was no longer a reliable nor a responsible company and I decided to save myself money and time and stress and just go out and buy a GE. So we will hand wash the dishes on Thanksgiving and buy a GE on Black Friday. This does not mean that I am letting Maytag off the hook. I intend to send my letter to Jeff Fettig at Maytag and also join in the class action suit. How very sad that the name Maytag has become just a name used to shill for defective and shoddy merchandise.

Spent a lot of money on a Samsung washer. Will never buy that brand again. Too much money for only working for 2 years. And left clothes dirty. Had to wash clothes twice. My Maytag washer was bought with a deep water wash cycle. Totally love it. Also not a front loader.

We purchased the washer and dryer pair...beautiful looking, no agitator, water efficient. Load sensing feature. TERRIBLE, TERRIBLE, TERRIBLE. WORST APPLIANCE WE HAVE EVER PURCHASED. Used it 3 times. Clothes would not rinse, left white soap residue in the folds of the black clothes, even after a second wash. Home Depot was just the GREATEST, they replaced it for us. We went with a less expensive model GE. With the agitator and full water load...save yourself A LOT OF TROUBLE, stay away from Maytag Bravos XL.

After one year, this famous Neptune washing machine began to sound so noisy during the spin cycle that neighbors must have thought a 747 was taking off from our house. After researching the web, I found that the main bearing always fails in this machine and there is a new one-man repair industry started up across the US to just replace these bearings. In fact, someone invented a bearing puller just for this problem. I am deeply disappointed that a once fine company would knowingly put out such trash. I am replacing ours with another brand, even though we have used Maytag for 30 years. Customers always determine who wins and who loses in the long run. Bye, Maytag!

I purchased an expensive Maytag washer & dryer, top loading, energy efficient, only to find it now shreds all of my towels, robes, dress, undies etc. Maytag reply was to put things like undies, t-shirts, & dresses in bags to wash... What about towels? I had an expensive white Terry cloth robe from Neiman Marcus which is now shredded, Im showing it to everyone. Plus the dryer has an area above the front door that snags everything. I open the door & clothing is hanging there, caught on this area. Tell everyone not to buy Maytag, theyre rip-off. Ive lost more money on ruined clothes & linens than the trash washer & dryer are worth, but Im disabled, handicapped, 61 yr old who cant afford to buy another new washer!

I was given a confirmation number to service my dryer. When I called the service contractor, Maytag provided. They said the appointment was cancelled and Maytag cancelled it. When I called Maytag, they said the contractor cancelled the appointment. I was never informed my service appointment was cancelled. I took time off from work and no one came. How can a third party cancel a service appointment without letting the customer know?? Is this any way to run a company and provide service? I have now taken two days off of work and do not have a dryer that works. I have never been treated so badly as a customer. My mistake was trusting that I had an appointment when I received a confirmation number. Why give a confirmation number when it is absolutely meaningless?

We purchased the Bravos XL washer just over a year ago. It is being replaced 1/10/2017. Simply put this is the worst product I think I have ever encountered. Extremely noisy wash cycles leave residue on the clothes, clothes do not get wet in some spots. This washer is so noisy you can hear it from outside. What an embarrassment. You have to run the clothes twice first with detergent and again without detergent to remove the residue left over from the first wash cycle (not energy efficient at all). If I could give a minus score like minus 10 I would.

In 2011 I bought a brand new Maytag (HA!) washer & dryer thinking it was going to be as good as my old Maytag - which is STILL working since 1980 in a 4 person household! Boy what a HUGE mistake that was! In 2 yrs the bearings went out and something else - big! and would have cost more to fix than the NEW Speedqueen I got (which does a HELLUVA better job and by far all around is better than Maytag CRAP!) AND has a 3 yr warranty and not just 1 like JUNK Maytag! Maytag name went down the drain with the dirty laundry water! FOREVER! Seems the more I look around the more complaints I see! Whoever owns this brand now should be crawling under a rock somewhere and be ASHAMED of the POOR quality products youre putting out there!

I purchased a Maytag Electric Range (Model: MER7662WS1) at Lowes in February 2011. After few months, we found many rusty areas on the stainless oven door and on the stainless drawer.On 9/8, I called Maytag at 1-800-688-9900 to complain that stainless steel is not supposed to rust. A representative took the initiative to schedule A&E Factory Service to come to my house for a warranty repair, and assigned me an order # 40629499. I did not request for this service call and naturally, I regard this as a warranty service or a service of quality check of a product.On 9/19, a technician came to check the rusty area and confirmed that the stainless steel have rusted and the rust will eat through the panel. The technician called Maytag, and got the answer that Maytag will not pay for his visit because its not under warranty. The technician then checked the warranty manual, but could find not any statement that neither rust is cosmetic nor rust is not covered. The technician asked me to pay $132 for his five-minute checking service. I was so upset and called Denice at A&E Factory Service at 1-800-905-9505 to bill Maytag directly. She ignored my request and said that I should take it to Maytag.After a couple of hours waiting, holding and transferring, I explained to two Maytag customer service representatives my problem, only to get a Sorry, its not covered, its cosmetic, reply. I insisted talking to a manager and finally got Melinda at Care Solution Team. She, too, refused to waive the charge for me and claimed herself as a supervisor and decision maker and theres no one above her who could resolve this issue.I emphasized that A&E service call was authorized by Maytag, I did not order the service. Who would have thought that a service authorized by manufacturer is not covered under warranty? Besides, this representative failed to inform me that rust would not be covered, she should have known better. Therefore, I believe that the person who initiated the service call to A&E should be held accountable. But Melinda never wanted to agree with this logic and kept saying, We dont force customer to have home service. You are liable for the bill.She refused to pay for the service and forced me to pay the bill from the mistake they made. She even refused to give out the persons ID # and name of the person who called A&E. She only documented my complaint--whats the point of their documentation? If this is the tactic that Maytag is using to categorize rust as cosmetic (if rust can damage material, then you should not call it cosmetic), and ban customers from claiming the rust damage so they can use poor quality of stainless steel on their appliances to save the cost, then, it is dishonest to advertise that this oven is stainless.A representative even said that Maytag should have emailed me with the confirmation of service call and noted that its a non-warranty service. Also, A&E should have informed me before arrival that the service is not covered. All these were not true. First, I did not receive such email from Maytag or Whirlpool. If Maytag would have warned me with non-covered policy such as this, they should have the courtesy to call me in case the email was unreliably routed to spam box. A&E only informed me that they are coming the next day, but no such thing as telling me that the service will not be covered. Even their technician did not know about the non-covered issue, and had to call Maytag today to find out.Had the person who scheduled the service told me that the rust on the stainless panels is not covered under warranty, will I still allow the service call and agree to pay $132 for a five-minute checkup and watch the technician leave without performing any repair? I asked Melinda to let me talk to her supervisor but she said that theres no one who can talk to me, and the only way to appeal is to write to the companys executives. The address is: Whirlpool Corporate Office553 Benson Rd Benton Harbor, Michigan 49022. I doubt that an appeal will help me at all. I will take this matter to small claim court, I wont let them force me to pay the bill when I am not at fault.

I purchased my microwave in 2012 and have had to have numerous repairs, mostly with the open/close door switch error. It is now 2018 and I see that the same problem is still occurring! Maytag obviously hasn’t read or doesn’t care that this problem has existed for years and they choose to do nothing about it. This past week when I had the microwave running, the beep went off indicating the popcorn was done but when I opened the door the microwave was STILL running! I thought it was a fluke but it happened again. Tonight the open/close door error once again appeared on the display. Having already had this repaired to the tune of over $150, not to mention the danger of a microwave running when the door is open, I called a mayday on the Maytag! I decided enough is enough and went out and purchased a new microwave... Obviously NOT a Maytag. The dangerous inoperable Maytag microwave is in the garage waiting for trash pickup.

Purchased new Maytag MF 2558 VEM5 for over $1000 and have had nothing but problems. Water constantly leaking on floor, ruining kitchen wall trim. Now ice maker doesnt work. Bought in 2011 and started leaking after 2012 on out of Warranty. Now in 2014 ice maker stopped working. Bought at Home Depot who refused to fix. The worse fridge I have ever had.

The Maytag Bravos washing machine (Model No. MVWB75OWQ1 Type 580) is the worst Ive ever owned. The low water level obviously is not sufficient to clean the clothes as the clothes come out still dirty. I pre-treat stains carefully and follow all of the directions and 9 times out of 10, my clothes come out with the stain still there. The clothes never smell clean. In fact, they have an odor. My t-shirts still have a smell of BO under the arms and some of my clothes still smell like my perfume. They just arent clean. I feel like we put our dirty clothes in this machine and they agitate around in a little pool of water for an hour and they come out still dirty. The machine frequently gets off balance and shuts down too. If I had the money to trash this one and go buy another one - Id do it in a heartbeat. Unfortunately - Im stuck with this piece of junk until I can afford to buy a new one. This was a total waste of money and Maytag should be ashamed that they have not recalled it and given its customers a replacement option.

We had this washer 16 months. We bought it new from Home Depot. The clothes came out with spots on them, white residue and grease spots. This was ongoing for awhile. The bearings went out after 6 months. It was so loud now the water pump went out. I was told by Whirlpool (they bought out Maytag) that water pump is on back order and could take a couple of months!! To fix the bearings and the water pump was almost 700.00. A new washer is 1000.00. We junked it and had to buy a new washer GE. We are sick about this waste of money!!! What a piece of JUNK this Maytag Bravos XL is!! We need to have a class action suit and try to get something back. This is ridiculous and they arent taking responsibility. Whirlpool/Maytag are rip offs!!!!

Water ran out of washer and flooded my garage. 1) Replace computer. 2) Wrong computer. 3) Water still flooding garage. 4) May need water valve. 5) Showed up didnt know what to do, then left. 6) Whole new tub - 3 hour repair - 2 weeks until they have time to repair. Still waiting. HELP.

My dishwashers warranty expired in March 2011 and it stopped running in April 2011. I have not had the use of my dishwasher since then. I was able to finally afford to have a technician take a look at it. I am told that it is the circuit board and it is going to cost as much as the price I bought the dishwasher for. I thought Maytag products were better than the other products so I paid a little more and got a Maytag only to find out that they are garbage. I might as well bought an unknown brand at a cheaper price for all your products were worth. I guess you cannot trust anyone these days, and I will never buy a Maytag product of any kind again. I think that you should fix this.

We bought our Maytag dishwasher less than 2 years ago (model MDB8969SDM0) and we are remodeling our kitchen now January 2018, and when we pulled the dishwasher out we found that the wire (12/2) had melted into the back panel. We won’t be putting this Maytag back in.

We have a 3 year old washer dryer. The wash stopped working so we called Maytag directly to have their repair person come look at their product. Little did we know that they sub contract repair to local companies I could have contacted myself. After being told the authorized dealer was Maytag I soon found out it was not a Maytag employee. The man who came has no idea what is wrong and is guessing at issues. Once a installed part is not the cause he wants to try something else but we have to pay for him to trial and error.We have spent hundreds of dollars and yet our washer is still broken. We have decided to go buy another washer as this is our cheaper option (it will not be a Maytag or Whirlpool). When I tried to talk to ** (Maytag manager who lied on the phone to me and was very rude) manager I was talking to refused and told I had to file my complaint with her co-work. I have never heard of this! We will never buy Maytag or Whirlpool (same company) as our dishwasher after 1 year 3 months old needed a new motor total repair $450.00. Their products break down early.

I just found this website & do not have my model info with me. But we have bought 2 Maytag refrigerators since 2001. We still have the 2nd refrigerator but I want to replace it as soon as we can. They were different models but had/have the exact same problem. They freeze up into sheets of ice and then leak puddles of water on to the floor. Makes me mad when I see their ad about how great their product is - what a load of crap! My first refrigerator was a General Electric; it was still running after 19 years when I left the farm. I still have my 2nd General Electric refrigerator (18 years old) down in my family room - running like a top! NOT EVER GOING TO BUY MAYTAG AGAIN!

We purchased Bravos series Maytag washer and dryer. These are a match pair, the top loader, extra large capacity, very top of the line, $$$$$. The washer has already been replaced after many repairs, but the replacement new Maytag leaves a powdered gray residue on all the clothes because of the small amount of water it puts in the washer tub. Even on the deep water cycle, if I put in a blanket it will come out of the washer half dry where water has never reached it. This washer is the worst I have ever seen and cost top dollar. Maytag says nothing wrong but when I show them the powdered residue on the clothes they refuse to answer. This is the worst engineered washer ever, tangles the clothes terribly, does not clean the clothes and usually forces you to wash them twice to removed the soap residue left on them. I have tried every soap on the market, stacked clothing as Maytag suggested, tried various tricks Maytag has suggested, but nothing stops the grey soap residue. This washer cost almost a $1,000 for just the washer, it is a disaster. I have asked Maytag to refund my money but they refuse. If anyone else has their washer - we need to join in a class action lawsuit to force Whirlpool, maker of Maytag to replace this piece of garbage!!!

We purchased a high end Maytag Dishwasher from Lowes just 2 years ago. Within a year the machine was turning itself on, beeping for no reason, and eventually the functions on the control panel stopped working. When I called Lowes they gave me a number for a repairman who informed me that the cost of a new control panel would be $514 and its a known issue with moisture getting into the control panel. This is unacceptable. There are hundreds of complaints and a class action lawsuit regarding this issue and yet Maytag has done nothing to remedy this situation. I am forced to purchase a new dishwasher and I will never purchase another Maytag product.

HORRIBLE. Dont pay more for substandard machines. Had a Maytag washer and dryer delivered on March 27th 2018 and it has been a nightmare to get it to start up. Now I have clothes stuck in there. I called Home Depot, you should never buy any appliances from them, they wash their hands of all responsibility once you sign for it. Called Maytag. On hold for almost 10 minutes, they only have 2 certified repairmen in the area 0f 600,000 people. Will be 5 days until they come to look at it. I told them I wanted to return it for a GE or something else. They said I had to contact Home Depot yet Home Depot told me it was Maytags problem. SAVE YOUR MONEY!!! MAYTAG IS NOW AN INFERIOR PRODUCT WITH EXTREMELY INFERIOR SERVICE.

My washer has always had an odor, and I clean the gasket. It gets mold on the gasket and smells horrible! Now for my dryer, it has 3 baffles inside that helps turn and fluff the clothes, and 2 of mine have broke off. And that results in clothes that look like they have been in the dryer for weeks. And I take them out as soon as they are done drying.

I bought this machine about a yr ago. My clothes come out so dirty white spots all over my clothes. Now my bills are higher. Because I cannot afford another washing machine I have to bring them to the laundromat. I saved my money a long time to buy a washer and now I am without one and still paying for this piece of tin that does not work... If I ever get a chance to buy another one it will not be a Maytag. Trust me never never never again!!!!!!!!

The Maytag MGR5875QDW oven does not come up to temperature. It might start, but then it will give 2 dings and show a failure. I have called the 800 number in the manual. There’s no good help. I turned the power off and then on. It’s no help. This a pain in the rear end. That is a kind way of saying it. Home phone is **; cell phone number is **. Call me any time. Thank you. You do not want my wife to go on the internet!

Maytag Model # MMV4205DS - First Maytag microwave lasted just over a year before it quit. Replaced with same model to avoid install hassle and 1 year and 4 months later got the dreaded open and close door message. Read so many horror stories about repair service for Maytag that I decided not to bother and purchased a GE. I will never ever, ever buy anything Maytag ever again...

Purchased a Maytag Dishwasher (Model MDB7749SBBO), total with tax $590.34 on 3/31/13. It wasnt a cheaper model, had stainless interior. Owning it after a 1-1/2 year, the Control Panel went bad. Maytag offered me for $267 for repairs and 1 yr warranty. Why thats about half the price I paid. My personal repairman told me the cost would be around $200 to replace the control panel. Why I could get a more inexpensive model for $300 and still get a year warranty. Very disappointed in Maytag quality of their product.

Bought all stainless steel Maytag appliances when we remodeled our kitchen in 2010. French door fridge freezer broke down three times. First the fridge lost its temp and we lost our food. The freezer went into overdrive and froze the vodka solid. Second time massive ice build up in bottom of freezer so we had to constantly chip it away to keep door closed. Third time was a repeat of the fridge not working at all and the freezer going insanely cold. Sad to say, we have given up and bought another fridge freezer for $1,500, not a Maytag!On to the washing machine: a super duper top of the line expensive Maytag. At the end of last year it started to make disturbing jet engine noises in spin mode. It for worse and worse so I had a repair man come and take a look at it. He said it would cost over $700 to fix. Once again, we decided to cut our loses and buy another washing machine. I have saved all the paperwork including the repair bills for both appliances so Im good to go on the class action lawsuit.

The Maytag Bravos Washer we bought had a stinky odor we couldnt get rid of. We found that clothes had gone over the basket and lodged in the filter above the pump; end of stinky smell. Later, we found that pennies and other small items had slipped into the fins of the drain pump and ground them off. The filter does not keep out of the pump and is not made right to stop damage. I called a local Maytag dealer who said he had a lot of similar complaints. I called Maytag who stated they have no registered complaints of this type and had no fix for it. Avoid the Bravos line of washers - they are not made right and Maytag will not admit it or help you. Bravo for Maytag who are obviously not going to act on it. Make a formal complaint and find if someone has a lawsuit you can join!

Bought a Maytag 4000 series washer and dryer combo for about 2100 dollars in October 2011. Had a professional look at it today since the clothes stayed wet after the spin cycle. Told us it would cost 1000 dollars to repair the washing machine. So a total write-off in barely four years. I am very disappointed.

I bought a Maytag Top Loader. I soon discovered that it is not possible to do a cold water wash. After much communication with Maytag Customer Service it was determined that there is no way to bypass it. And it uses a lot of hot water, even on a cold wash. Their explanation was that the water needed to be a certain temperature to make the detergent work effectively. The same detergent that I’ve been using for 40 years with cold water in my Speed Queen. When I need to do a cold water wash, I go to my parents home and use their washer. Disappointing purchase, my last Maytag, for sure.

Washer needs new transmission at only 3 years old! Maytags 10 year part replacement doesnt cover it. The company actually asked why I didnt purchase extended warranty, I thought I didnt need one. Bad bearings, it doesnt wash the clothes clean, $400 to fix it. Needless to say Im buying a new washer and it will not be a Maytag, worthless piece of scrap!

We’ve had our Maytag washing machine for 29 years, and it’s still going strong! We’ve only had it repaired once in all those years. It’s a top loading washing machine. It has a suds saver, and a gentle cycle, too.The agitator’s in the middle of the barrel. Although it’s an old machine & not as energy efficient as the new ones are, we’re planning to keep this one for a while. Too bad newer machines are expensive and aren’t built to last!

I bought a high capacity Maytag Bravos washing machine, thinking it would be better than the ones that shred your clothes around the center post. Wrong. You still have to wrap your clothes around the edges as if there were a post, and even then the machine will become unbalanced (after much thumping and crashing), causing it to stop, which forces you to redistribute the weight, sometimes several times in one load of wash! I called the company and got nowhere -- I wont say nowhere fast because it took forever to get nowhere. I do not recommend this machine.

Only 2 months after purchasing the Neptune Washer I required a service call as the washer was not draining. Technician replaced the pump and cleaned the drain filter. 4 months later the same issue happened. 3 months later the computer board was replaced and filter cleaned. Since purchasing this washer I have had to have 5 service calls to have it fixed. I called Maytag and they told me it is my fault the filter is clogged. Although the things in the filter are from my familys laundry the filter is located in the middle of the machine which requires the machine to be torn apart to clean the filter. This is a TERRIBLE design flaw which is NOT covered under the maintenance agreement as the service technician said this problem was caused by us. Maytag was the absolute worse to deal with as I have spoken to two levels of customer support managers and all of them said its my fault.

I have a Maytag washer and dryer. The washer is a top loader with a metal drum. You can hardly hear the washer while it is running, and I have had no problems whatsoever in the past six years of ownership.

I purchased a refrigerator in Aug. 2012 from Home Depot. In June 2013, it broke. I contacted Maytag/Whirlpool and they had three companies come out to try and fix it over a four-week period when finally it was determined that it was unrepairable. Now I was told that we can get an exchange but now they have the incorrect delivery address and the person supposed to be handling my case has been on vacation and I left several messages. I contacted Maytag for someone else to help and cant seem to get anyone for the past 2 weeks. This has cost me money for food lost, time from work and time making calls.

Before you purchase a Maytag washing machine...from anywhere (I got mine at Home Depot), think again. This machine doesnt wash clothes, it doesnt rinse clothing. What it does is takes forever to fill up the tub then it doesnt even come close to filling it to where all the clothing is covered for rinsing or washing, then it just stops and sits there for a few minutes (??) and then it proceeds to empty the tub and youre supposed to feel like your clothes were cleaned.Not in a million years will your clothing get cleaned in a Maytag washing machine. Youve been warned...dont waste your money. Go to a used appliance shop, but the best one they have that does NOT have the Govt. regs built into it, and be happy you saved as much money and did NOT have to go through all the frustration and hassle everyone else has that bought a new Maytag washing machine.

Maytag has always been my choice with appliances. Ive purchased others and always dissatisfied. This dishwasher has been a trooper and lasted forever. Its been overworked with 4+ children and yet still going strong. I recommend Maytag????

Just like most of the other consumers, the control panel on my three year old Maytag dishwasher (MDB 6701AWW3) has failed for the fourth time. The cost of repairs and extended warranties has now far surpassed the original cost of the machine, which was $400. Today when I called Maytags customer service, I was offered another extended warranty for $316.05 for one year. I suggested that there was a defect in design but was assured that this was probably due to use of the machine. I guess if I left it as an unused space filler, it would last forever. They commiserated with my frustration. Never again will I purchase this brand.

We purchased a Maytag Bravos Automatic Washer 6/28/09. The interior enamel around the bleach dispenser started rusting about six months ago and it’s getting worse. Our white clothes are getting rust stains on them. Otherwise the machine works well, but what a huge flaw. We will buy a new machine, but not a Maytag.

Our Maytag microwave, which we bought based on Maytags supposed quality, is nothing but a piece of junk. In two years it has had or needs repairs that nearly double the original cost! Thats ridiculous. We are done with Maytag and are not going to get suckered into their Whirlpool/KitchenAid or other brands. So long.

Like many others Ive read about online, our Maytag fridge model MFI2269VEW5 with bottom mount freezer has ice forming at the bottom of the freezer compartment. The ice then melts and runs onto the kitchen floor. At this point, I am able to prevent this leakage problem by removing the 1/2-inch layer of ice that builds up about once a week. Using a stiff plastic spatula, I am sometimes able to remove the ice in one large sheet but usually it breaks up and has to be removed in pieces. I have seen several videos online showing how this problem can be fixed but as a pensioner with limited income, I am sure the expense of a repairman would be prohibitive. I could likely make the suggested repairs myself but because of a knee replacement, I am not able to kneel for any length of time so that is out of the question. Besides, when we purchased this fridge 3 years ago, we expected it to run trouble free for the rest of our days. This is obviously a design problem and Maytag should be covering the cost for all repairs. However, it is a sad reality that Maytag and their owner, the Whirlpool Corporation is only interested in making a profit to satisfy their stock holders. They apparently only pay lip service to making quality products that last and customer satisfaction seems to be a thing of the past.

My Maytag dishwasher Model No. MDB7759AWS1 caught on fire last night, inside the control panel on the top of the door. This was very alarming as it filled the house with smoke and caused some fire damage on the bottom of the countertop also. This could have easily caused a house fire and is very disturbing. When I called Maytag, they say this model is not recalled. In my opinion it needs to be. This is a huge accident waiting to happen in other peoples homes. Please beware. If the countertop would have caught on fire entirely, the house would have gone up in flames.

Pump motor went out after two years and all Maytag would do was a small discount on cheaper model. We paid over $800 for the dishwasher and to fix it was over $500 plus the 5 minute service call of over $100. Very poor customer service and a lemon of a dishwasher. Now we have a GE.

I purchased the Maytag dishwasher a little over two years ago (MDB6759AWQ0). This was the first Maytag product I bought and it is definitely the last one! It was more expensive, but because of Maytags commercials on what good products they had, I thought it would last longer and work better. Boy, was I wrong. When it was installed, it was loud. I brought this to the attention of Maytag. I was told there was nothing that they could do. Repair people were sent to my home several times to see if the noise could be fixed and unfortunately, it could not. This is the loudest dishwasher that I have ever had. I should have stayed with the same brand that was over 10 years old that died! Now the control panel blew out and will cost over $300 to have it fixed. After reviewing the numerous complaints that you have on your dishwasher with the control panels not working, I would think Maytag would be more financially responsible in helping the people that have your products that no longer work after being less than three years old. Just a heads up, Maytag, I will be replacing instead of fixing and not with another Maytag product!

Dont buy a washer from Maytag, they put it together wrong and the transmission leaks so it will stop spinning after time and then it fries the motherboard. Too expensive to fix so you have to by a new one.. Their 10 year warranty is a joke and doesnt cover anything hasnt even been 5 years yet. Garbage products.

In October of 2012 we bought a Maytag Refrigerator Model MFF2258VEM. In the spring and summer of 2014, we noticed puddling on our kitchen floor. We thought it was our dishwasher or sink since the $1800+ fridge was new, but couldnt find the problem. We travel a lot and are gone for extended periods. When we returned in winter of 2014, we discovered that there was substantial puddling and found a sheet of ice in the bottom of the freezer compartment. We did research and found that this is a common problem with all the bottom-freezer Maytag models, which then leak. We discovered that the leak had seeped into our kitchen sub-floor and was destroying all of our kitchen floor tile, causing cracking and breaking, a renovation of just a few years previous that cost a lot of money. There was NO problem with the floor until we put in this Maytag refrigerator. The remedy for the leaking is constant maintenance and a lot of work, totally ridiculous for a product that costs so much. I want to sue Maytag for both replacement of the refrigerator and the cost of replacement of my tile floor. Can someone please advise? Thank you.

Double door Maytag 3 years old has been leaking water in freezer floor and forming sheet of ice. After reading the reviews, I may decide to buy a different brand. Why spend more money on repairs! Very bad experience!

Maytag used to make a great laundry machine. The barrel of the Bravos XL machine is very deep, and it is difficult to reach the bottom of the machine to get clothes out. My biggest complaint is that the clothes dont get clean; there is not enough water filling the machine to clean the clothes. The clothes get wet, but there is no agitator, and the water isnt deep enough to suspend the dirt and wash it away, even on the deep wash setting. There is also a lot of lint left on the clothes that cant rinse off. Why is the barrel of the machine so deep if it only fills up 1/6 of the height? I had great hopes, but I really regret buying it.

As others have stated, cant wash more than a couple towels or 2 pair of blue jeans. The washer is useless. Purchased Maytag for quality and received crappy worthless machine. Maytag should take returns and refund buyers money!

We are an extra-large family, and required an extra-large washing machine to handle our needs efficiently. We thought paying quite a bit more for the reliable Maytag brand name would be a good investment and worth it over the years... HA!!!! The Bravos XL model has turned out to be a major disappointment! It gives no manual control over the water level and you can actually have things come out of a load dry! The loads continually become unbalanced. Clothing is continually damaged - rips, tears, shreds. Wrinkles everything... even jeans?! Even with proper amount of detergent use and frequent affresh tab cleanings, the clean washer reminder light repeatedly comes on. It leaks from the bottom, although we cannot determine why or exactly where the leak is originating! It is a seriously frustrating, substandard product, and I cannot believe Maytag (and Sears, where we bought it) is continuing to sell this machine (and may I add at a crazy high price)! Both of these companies should be ashamed of themselves for peddling such poor quality washers and leaving their customers so dissatisfied! Stay clear of the Bravos XL!

Purchased this machine to replace the recalled Samsung washer that was exploding. I should have kept my Samsung. I loved it and had no complaints, but since there were reports of it exploding I took the rebate and purchased the Maytag Bravo Nightmare. Everything you have read or will read here is true. I would spend hours, I mean hours trying to do a load of laundry. If the cycle would complete itself, the clothes would be soaking wet, and they never smelled clean. I would try rinsing again and the cycle would start out with 18 minutes and I would return to the machine 1 hour later and it would be still running water and still have 18 minutes or more left. I watched it complete the spin cycle and start the rinse cycle again. We had the service guy out several times - he would call the techs and they would test the machine and say nothing was wrong other than it was off balance. They said I was using the wrong detergent - when proving that I was using an HE detergent, they counseled me on how to lay the laundry into the machine, and said I was using too much laundry detergent. After babysitting this machine for more than a year, and being told by Lowes Customer Service that the techs say there is nothing wrong with the it, I was fed up. I called Lowes and told them to send their techs to my house to do the laundry. I threatened to call for service every week until my extended warranty was exhausted. They finally gave me a merchandise card valued worth the purchase of the machine. Now, I have the painful decision of deciding what to buy next - It wont be a Maytag!

We bought this refrigerator one year & 3 months ago & we have had various issues that are now no longer covered under the warranty. The pantry drawer has a peg on the side that is plastic & broke off on the right side. Will have to replace the whole right side panel. One of the door handles is coming loose which should be an easy fix, but its just annoying that it happened at all. Now the control panel is reading OFF/OFF & isnt responding at all. Tried unplugging for 10 secs, then plug it back in, but no luck. I cannot find any info online regarding this issue, so we will have to call Maytag. Hopefully, there is an easy resolution to this problem & we wont have to buy a new motherboard.

Maytag bottom freezer, 4 years old, ice forms on bottom of freezer. Water melts all over floor every few days. Please add my name to class action suit if/when one comes.

Purchased Maytag Model MVWB865GW0 Ser# **, had it ONE year, circuit board and switch have gone bad, will not turn to change the type of wash cycle and the lid will not lock, which makes the washing machine not start to wash. Contacted Maytag to request a service call, per the service team the circuit board will cost $300, plus a switch $75 and Labor $100 plus tax. We will be better off buying a new washing machine! We should not have this high cost within ONE year of purchasing! Will not purchase a Maytag again!

Leaking water and puddles in front (each side) of refrigerator. Purchased from Home Depot on 12-20-2011... After doing a search on the internet I found that this is a common problem with the Maytag refrigerator. This model is a two door with ice maker on left door and freezer on bottom of unit. Looks like Maytag does not want to be bothered with my problem. Model #MF12569YEW. It certainly was not an inexpensive model. Whatever happened to the Maytag repairman who was never needed because the Maytag products were so great???Updated on 03/21/2015This is not the first time this Maytag product had problems. Expensive piece of junk in my book! First, as many consumers have experienced there was water leaking in front of the refrigerator onto our hardwood floor. Now the door gasket seal ripped on the end tabs. What happened to Maytag?

I had two Maytag washers in my lifetime: one lasted 15 years and the other 20 years. Neither one had any service calls, just a sudden death. My newest Maytag is 1 year and 2 months old and Ive had two service calls so far due to the sensor unlocking the door. One time there were some socks caught “somewhere” and today the serviceman just reset the machine and it worked. He didnt know why it wouldnt work. It seems to me there needs to be some more detailed trials on these computer-operated machines. If I need another washer, it will most likely not be a Maytag.

I purchased my oven in May of 2012. Ive tried numerous times to use the clean cycle. There is absolutely no way it works. I contacted Maytag on 1/13/14 and their response was to explain the concept of AquaLift Technology as if I didnt already know that. They said I should use the plastic spatula (as if I had not already done that). They urged me to email whenever the need arises (as if that will do any good, they obviously acted like there was nothing wrong with their AquaLift technology). Someone should hold them accountable for their faulty product. Maytag is now a dirty word in this consumers vocabulary, and no amount of scraping ...with a plastic spatula will clean up the mess they sold me. I hope it breaks so I can go buy a product from a company where self-clean does not mean I am scrubbing (with no success) and running a clean cycle numerous times in an afternoon to try and get a spillover cleaned up.

I bought a Maytag MGR5605WW range on July 3, 2011 and it took till mid August before I received it. Right away I noticed when I put a pan on the grates, I had to be careful so they did not slip off. Dangerous! Then I made a pizza, and when I pulled the rack out of the oven, the rack tipped down and the pizza slid down on the oven. Danger again! I went over to Menards and they gave me the number of A&E (1-800-771-3029). I called them when I got home and an A&E person said they would call me back. After a few more calls, no one ever called me back. I went back to Menards. They said I need to deal with Maytag. I am very concerned with the racks, and so is everyone else. They are cheaply made. Tonight I had a family member place the frozen turkey on the rack and it bowed down! Danger again. The grates have a few chips. This is a nightmare. What a piece of trash. I’m trying to get someone to respond. This stove is dangerous to my well-being, and I have no other choice but to use it.

I purchased a Maytag front loader washer less than a year ago. Based on their deceptive advertising, Maytags rarely need service (model MHWE201YW00). There was a loud banging within 11 months. I called service for the additional warranty I purchased. The service man told me this machine is shot. The bearing completely broke and the drum was loose. They ordered 3 huge boxes, 3-1/2 feet cubes delivered to my house. I had to drag them into my garage where they have been sitting for two weeks. I am now 4 weeks without a washer with 4 kids. Ive called Corporate Headquarters and have spoken to their Corporate Board Gwenn and Jackyln who seem to think they can diagnose the problem. I told them the machine smelled like it was burning and the last load was dripping wet and the clothes smelled burnt. This is a stackable in my kids bedroom and I told them I was concerned about an electrical fire. Ive already missed one day of work for this. I am now being told Jan. 11, 2013 is when it can be serviced. That would be 2 months without a machine. They are willing to endanger my children with wet wires and an electrical fire. Mr. Fettig is impossible to get in touch with and this customer service center apparently has no supervisors. What they say, goes. A class action should be started against Mr. Fettig and his team of crooks who are putting crap out into the market place, falsely advertising it and then not backing up when their product breaks less than a year and becomes a possible hazard in someones home. Ive sent to his home address a UPS letter to Mr. Fettig, letting him know if a fire starts in my home due to water on the wet wires (water that got behind the drum because of the faulty bearing), water that was leaking from the bottom of the washer that I hold him and his company personally responsible. They have been alerted to the problem numerous times and ignore it. I spoke to their Safety department and I asked what to do if I smell a burning smell when the machine was running. They told me to immediately shut it off and unplug. Yet Whirlpool is trying to put a Band-aid on a machine that has already been infected with water damage to the wires. This has been such a frustrating, stressful experience. Even 5 weeks from now, when my replacement parts are put in, I will worry each time the machine is run if there will be a spark from the damaged wire. Something must be done legally to stop these crooks from doing to this and getting away with it. All they care about is their profit margin. The Whirlpool creed to their customers is a bunch of bull! Mr. Fettig vacations at his home on Dolphine Island, Alabama while hardworking people are scrambling around trying to figure out what happened to their new appliance that promised to work but is broken in less than a year. He vacations at his home in Florida while the hard-earned money you spent on his product is a waste.

I purchased a new Maytag dishwasher (model #MDB4651awb3) for $300, in December of 2009. Seven months later, the dishwasher refused to start. Some lights on the front panel would remain on, while others would not respond. The Maytag repairman made a house call and replaced the front control panel, and vent. After the repair, the dishwasher worked fine for nine months. Then, the same thing happened again. It refused to start with the same front panel light problem. I called Maytag, and since the machine was now past the one year warranty, they wanted $275 for an additional 1 year warranty, to repair the machine. Since I can buy a similar new machine for $25 more, and felt this was now an ongoing problem, (it would be the third panel in less than two years). I expected Maytag to offer more to take care of their lemon problem. Since they refused to reconcile the situation, they obviously no longer stand by their machines. I will no longer buy Maytag/ Whirlpool machines, and do not recommend them.

Faulty Maytag MDB8969 Dishwasher - BEWARE! Whirlpool, Jenn-Air, Amana, Maytag, KitchenAid... Are all brands that fall under Whirlpool. According to Better Business Bureau statistics there is less than 1 chance in 10 that you will get the Whirlpool product you are expecting! We purchased a new Maytag dishwasher at the end of 2016. Within a couple of weeks the dishwasher began failing: discharge pumps, heating elements, soap dispensers, door leaks, faulty racks, rinsing problems... Since purchasing the machine we have had to make 7 different service calls, all under warranty. The warranty service providers have been good but the machine has been a catastrophe, having been out of commission for several of the 18 months since being installed, and causing serious water damage to our kitchen floor (based on several other negative reviews this leaking is not an uncommon occurrence).A few months into owning the machine, after our 3rd service call, we contacted Whirlpool, Customer Service and asked for the machine to be replaced. They refused to replace the machine but extended our warranty free of charge- better than nothing but not a cure to the problem and the only remedial action that Whirlpool was willing to offer. We didnt understand at that point that the problem of faulty and defective Whirlpool products was probably so huge that Whirlpool could not afford to provide a reasonable solution to their customers; leaving many, as witnessed on various product review sites, to bear the extreme frustration and associated expenses borne from the incurred failures. Unfortunately, here we are once again, requesting our 7th service call in less than 18 months, and asking once again for a replacement.The Whirlpool response this time (CSR was not allowed to let us speak to her Supervisor in spite of trying to negotiate that for several minutes) was that they would not replace the defective machine but would sell us a new $850 machine for $250 and would dispose of the faulty machine for an additional $25. Whirlpool would not however pay for the uninstall of the faulty unit nor the install of the new unit (about $350) which would have to come out of our pocket. We won’t be spending the additional $600 to fix this problem as proposed by Whirlpool; we won’t be installing another Maytag product in our home. We were advised that we could fill out a form if we wanted, to try and claim for the damages which the dishwasher caused to our kitchen floor. The form was never emailed as agreed and now we are just really tired of the whole experience so will simply put this all behind us.Our Whirlpool experience has been extremely stressful and quite expensive. It is clear to us that if an appliance which is averaging a serious failure every 3 months since the first day of installation, does not in the opinion of Whirlpool warrant a full and prompt replacement, or even the direct telephone attention of a Customer Service Supervisor, that the Whirlpool quality standard must be so low, the failure frequencies so high, that the number of similar failures prohibits any commercial viability to manage the problems in a reputable manner. Whirlpool clearly has some very large problems. It would not have been easy to destroy the once highly respected Maytag name. Such degradation could only take place as a result of continuous and ongoing Whirlpool quality degradation. We will no longer be their ‘crash test dummies’ but I do hope for the sake of Whirlpool (apparently North American made) that they take ownership of their poor quality condition, realign and spend the next few years becoming the company that we all once knew and respected.

Maytag Model MDB7749SBW: Lights on control started flashing even when not it use, cycle lights varied, dishwasher would start on its own. Stopped at dealer and he said he never heard of problem. Checked online and found problem identified all over the internet. Called Maytag and they knew of problem and said they would send serviceman out to check. First trip free and parts would be free but I have to pay labor for second trip to repair. Dishwasher is just under 4 years old. Serial F31703877. Problem is corrosion on small flexible circuit at top of door. Same problem as others. Maytag states never been a recall!!! THIS CERTAINLY HAS THE POTENTIAL TO CAUSE A FIRE. Will never purchase another Maytag or Whirlpool appliance again. Poor quality and lies on the part of company and dealers as well.

Maytag needs to step up and admit that they have a design flaw in this dishwasher. The problem is that just a week or two after the warranty is out, it just stops working. Sometimes when you walk by it, it just turns on. No way to turn it off. Nothing works on the control panel. From what Ive seen on the internet, everybody is having the same problem. Its the control panel. It costs 180 dollars to fix, but it only lasts another year and you have the same problem. Ill have to say that when it works, it does a superb job. It just wont keep working.

I bought my first centennial washer less than four years ago, warrantied that machine out. It was replaced by best buy because of the warranty that I purchased. We are a family of four, with that in mind the replacement machine was a model year newer and it last just over a year and quit. I bought the machine anticipating that it will last me the next 10 years. With two children at home now that is not working, all I have to do on replace a new machine. The repair shop has told me that they get more of the Maytag centennial machines and then any other washing machine is going to cost me more to repair it than to buy a new machine because I had faith in the Maytag products for many many years. This particular machines are extremely hard to diagnose as to what causes the problem or what the problem is and could take a long time to get it fixed as well as the expense of getting it fixed. I would not recommend another Maytag product nor will Maytag ever get any more money from us. This particular product has become a piece of junk that I cant even get rid of to recycling. Maytag has become a joke and this machine has become a 500 dollar hunk of junk in my opinion.

I will never buy another energy efficient washer again. My Bravos is supposed to save money and be environment friendly, but when you have to wash clothes more than once to get them clean, theres no savings. Ive tried different detergents, cleaned the washer, rinsed twice, added vinegar, baking soda and everything imaginable to get the clothes smelling fresh without any luck. I have had several items ruined because the bleach dispenser pours onto dry laundry. Im disgusted.

I purchased this oven in April 2015. I have had nothing but problems with the unit. The temperature is off. I have had the probe replaced in July and will be done again next week (January 26, 2016). The AquaLift self-cleaning feature does not work. I ran the self-cleaning feature about 8 times and back to back on several occasions. The service providers stated that it really doesnt work and there is nothing they can do about it. The front of my oven, above the vent, is stained from the oven exhaust. They said there is nothing they can do about that either. The last service company that came out for a service call to check the oven temperature came without the proper tool to check the temperature and ended up snapping the propane line. I was given 6 month of a free extended warranty for my inconvenience and told that the company does not replace models. They will continue to come out and repair them. I will never buy another Maytag appliance again.

We purchased a Maytag refrigerator, model #mf12269veb on 2/1/12 and for the past few months it has been leaking water out of the bottom freezer unto my floor and ice is forming inside the bottom of the freezer. I have read many complaints about this and if there is any recourse to this problem please let me know. So disappointed with this appliance.

I purchased a Maytag washer and dryer three years ago. They both were taken to recycling and I received eleven dollars for both of them. They were both horrible. The transmission went out on the washer. The repairman said not worth fixing since it would cost $600.00 to repair. He said Maytag appliances are being outsourced and are not what they used to be. Even before the transmission went out it took forever to wash and the clothes smelled when I took them out of the washer. The dryer quit heating a few days after the washer went out. The repairman said it wouldnt be worth repairing it either. I will never buy another Maytag!!

I purchased the Maytag Bravos XL washing machine because I wanted a top loader that was water saving. This washer boasts of a 10 year commercial capacity so I thought I was buying a decent machine. Unfortunately I have had a very disappointing experience. From the start this machine has not cleaned clothes properly. We circle clothes around the agitator and only fill the machine a third of the way full. This is the only way to ensure clean clothes. We use HE soap.As if this hasn’t been bad enough, the entire motherboard seems to be glitching out. It throws a different code each load and sometimes won’t start. Other times it won’t stop. It isn’t safe to use when we aren’t home or are asleep, making the time delay feature useless. Last night the machine ran for 2.5 hrs on a 1hr 30 min estimated deep water wash. I finally turned off the power and let it drain out after it insisted it had 45 min for the last hour.... this thing is a total waste of money. Will never buy another Maytag!!!!