Appliance Types
- Air Conditioner
- Automobile
- Chainsaw
- Circular Saw
- Dishwasher
- Drills
- Dryer
- Drywall Screw Gun
- Furnace
- Gas Fireplace
- Gas Grill
- Gas Patio Heater
- Grinder
- Heat Pump
- Impact Driver
- Impact Wrench
- Microwave
- Nailer
- Orbital Sander
- Pool Heaters
- Powerwall
- Range
- Refrigerator
- Television
- Washer
- Water Heater
Appliance Brands
- A.O. Smith
- AccuCold
- Admiral Craft
- AGA
- Airrex
- Amana
- Ambiance
- American Range
- American Standard
- American Water Heaters
- Aquacal
- Armstrong
- Asko
- Avanti
- Avenlur
- Azure
- Beko
- Bellfires
- Bertazzoni
- Blackstone
- Blaze
- Blomberg
- BlueStar
- Bosch
- Bradford White
- Bromic
- Bryant
- Cafe
- Calcana
- Capital
- Carrier
- Char-Broil
- Char-Griller
- Chrysler
- Coates
- Coleman
- Comfortmaker
- Commercial Chef
- Continental
- Cosmo
- Cove
- Crown Verity
- Dacor
- Daikin
- Danby
- Danfoss
- DaVinci
- DCS
- Deco
- DeWALT
- Ducane
- Dyna-Glo
- Dyson
- EcoSmart
- Electrolux
- Element4
- Empava
- Equator
- Eurodib
- European Home
- Everdure
- Farberware
- Fhiaba
- FibroPool
- Fire Sense
- Fisher
- FiveStar
- Flare
- Flash Furniture
- Focus
- Ford
- Forno
- Forte
- Frigidaire
- Fulgor Milano
- Gaggenau
- GE
- General Motors
- GlowBrand
- Goodman
- Grundig
- GSW
- Haier
- Hayward
- Heatstar
- Heil
- Hestan
- Hisense
- Hitachi
- Hotpoint
- iio
- Ilve
- Impecca
- Ingignia
- Insignia
- JennAir
- John Wood
- Keeprite
- Kenmore
- Kenyon
- KitchenAid
- Kucht
- La Cornue
- Lennox
- LG
- Liebherr
- Lifetime
- Lion
- Luxaire
- Lynx
- Magic Chef
- Marvel
- Maytag
- McQuay
- MicroFridge
- Midea
- Miele
- Migali
- Monogram
- Montigo
- Mr Heater
- Napoleon
- Navien
- Nexgrill
- Noritz
- Panasonic
- Patio Comforts
- Payne
- Pentair
- Perlick
- PITT
- Premier
- Raypak
- Real Fyre
- Regency
- Reliance
- Rheem
- Rinnai
- Roma
- Ruud
- Saber
- Samsung
- Schwank
- Sharp
- Smeg
- Solas
- Sony
- Spartherm
- Speed Queen
- StaRite
- State Water Heaters
- Stiebel Eltron
- SubZero
- Summerset
- Summit
- SunGlo
- SunPak
- Sunpentown
- SunStar
- Superiore
- Takagi
- TCL
- TEC
- Tempstar
- Tesla
- Thermador
- Thor Kitchen
- Toshiba
- Town and Country
- Toyota
- Traeger
- Trane
- Twin Eagles
- U-Line
- Unique
- Vaillant Group
- Valor
- Verona
- Victory
- Viessmann
- Viking
- Vizio
- Weber
- Westinghouse
- Whirlpool
- Whynter
- York
- ZLINE
Article Categories
- Air Conditioners
- Appliance Care
- Appliance News
- Dishwasher News
- Drying Machines
- Furnaces
- Gas Fireplaces
- Microwaves
- Pool Heaters
- Refrigerators
- Stoves - Ranges
- Tips and Tricks
- Washing Machines
- Water Heaters
More Articles
Buy Maytag Washer MFW7020RF
Maytag - 5.0 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and Pet Pro System - Midnight Steel
Find big savings on Maytag Washer(s) at Appliances Helpers. Open Box and Floor Model Discounts Available on Major Brand Appliances! Low Prices. Get a clean you can see with the Maytag Pet Pro washer that's built to remove pet hair. Press the Pet Pro Option to unleash additional water and a deep rinse to lift and remove pet hair with help from the built-in Pet Pro Filter.* Extra Power boosts stain fighting on any wash cycle so you can walk away while stains wash away, while the 16-Hr Fresh Hold option keeps clean clothes fresh for up to 16 hours after the wash cycle ends. And with a 10-year limited parts warranty** on the direct drive motor and stainless steel wash basket, this washer is ready to tackle loads for years to come.*Results vary based on pet hair type and fabric type.
Manufacturer: Maytag
MODEL: MFW7020RF
MSRP: $1299.99
Related Error Code Pages:
Maytag Refrigerator Error Codes, Maytag Range Error Codes, Maytag Washer Error Codes, Maytag Dryer Error Codes, Maytag Microwave Error Codes, Maytag Dishwasher Error Codes,
Related Troubleshooting Pages:
Maytag Refrigerator Troubleshooting, Maytag Range Troubleshooting, Maytag Washer Troubleshooting, Maytag Dryer Troubleshooting, Maytag Microwave Troubleshooting, Maytag Dishwasher Troubleshooting,
Related Repair Pages:
Maytag Refrigerator Repairs, Maytag Range Repairs, Maytag Washer Repairs, Maytag Dryer Repairs, Maytag Microwave Repairs, Maytag Dishwasher Repairs,
Related Parts Pages:
Maytag Refrigerator Parts, Maytag Range Parts, Maytag Washer Parts, Maytag Dryer Parts, Maytag Microwave Parts, Maytag Dishwasher Parts,
Buy Maytag Washer MFW7020RF
Maytag Bravo XL top load water saver - Purchased this two years ago. This is the worst washer I have spent my hard earned money on. It has ripped clothes, always leaves a lint and soap film on the cloths. We have to re-rinse two to three times especially on black and brown dark clothes. I have raised 7 kids. In the past Maytag has always been the best. I spent a bundle for the matching set and we have to suck it up and buy another set. We wouldnt feel right selling this set to anyone knowing the faulty sales pitch we were mislead into buying this brand. Purchased from Sears. Sears chose not to offer any help in replacing with a different brand.
Bravos XL Top loading High Efficiency Low Water Washer and Dryer - I gave this washing machine a 1 star but would give it a 0 star or less if the choice was available. I agree with everything others have voiced about this washer. I end up using the bulky cycle for everything because it is the only cycle I have found that will use enough water to get the clothes moving around. All the other cycles are a joke. First you must put everything around the wall of the tub away from the so called agitator. Then about 2 cups of water enters the machine. It then goes into this high speed spin. In my opinion it just pushes any soil deeper into the fibers. The drum will then spin slowly and water will spray on the clothes for several minutes but the washer never fills with enough water to cover the clothes. Watching it agitate through the glass top is almost hysterical. Laundry is barely moving. The high speed spin they push as a selling point puts deep wrinkles in everything and the wrinkle control setting on the dryer does nothing for them. It is absolutely the worst machine I have ever owned. My husband has repeatedly told me to sell these and buy another set. I will be ashamed to sell it to anyone. Im not sure how the makers of Maytag got away with selling these machines. I know there are different models but from what I have read they all work the same. I replaced a very low end GE Washer and Dryer with this pair and every time I do laundry I wish I had them back. The matching dryer is very costly to run as almost every load takes 2 cycles to get items dry. Nothing comes out completely dry even if you put it on the more dry setting.
I bought a Maytag dishwasher from Home Depot August 2018 and it has leaked soapy water every 3 out of 5 times that I run it. Home Depot said they dont cover installs after 2 weeks and to directly contact the manufacturer for service. Maytag sent out a tech 3 times but they werent able to replicate the problem, so nothing has been done to fix the dishwasher even though Ive shown the tech different photos of the dishwasher leaking. The service tech said they will now charge me $90 to return, even though the dishwasher is still under warranty and not repaired! Ive owned many different dishwashers (rentals and houses) without any problems. This is the first Maytag brand and it is horrible. I will never buy another Maytag and have warned all of my friends and family.
Maytag has always been my choice with appliances. Ive purchased others and always dissatisfied. This dishwasher has been a trooper and lasted forever. Its been overworked with 4+ children and yet still going strong. I recommend Maytag????
Maytag Centurian is a terrible product. I dont think the designers of this model have ever washed and dried a load of clothes. Washer problems: The lid (top loading) locks so user unable to determine if the correct amount of detergent is being used. There is an unlock button, but it takes quite a long time to unlock (maybe 15 seconds), then an even longer time (seems like a minute or 2 to restart). The machine is LOUD and at one point in the cycle BANGS. I actually returned the first as defective, but when the 2nd machine made the same noise, I was told, no, thats the way it is. It seems to take much longer to wash a load than my previous machine. The Power Wash tears my clothes. Even the regular wash puts holes in my thin tee shirts after a few washes. Really had to get spots out. I almost have to hand wash to get the spots out BEFORE putting in the machine. Dryer Problems: Takes 70 minutes or more to dry a normal load with a couple of towels. The cover to the lint catcher doesnt seem to be properly sealed. Lint particles get all over the top of my dryer. I bought this Washer/Dryer combo last year. Im annoyed every time I do laundry.
In March 2014 I purchased all my kitchen appliances from Home Depot. Everything was Whirlpool except the dishwasher, a Maytag. The floor in my kitchen is wood, and I noticed that the finish was coming up in the area around the dishwasher. I called an accredited service company and the technician said the appliance was not level and proceeded to do that. Next, tech #2 - dishwasher not level, fixed it - different company. Tech #3 - dishwasher not level, fixed it, said perhaps I did not load the appliance properly and water splashed out! Dishwasher continued to leak, floor continued to warp. Came back as #4 and decided it was the control in door. Ordered new one, installed it - dishwasher leaked. Called Maytag at that point. They refuse to accept that it is defective merchandise, will not replace it on my word. They need a tech to certify that it is unfixable. Tune in tomorrow. This will be #5. My best advise at this time is Do Not Buy a Maytag appliance. They will not stand behind their products! Home Depot order # below.. Appliance model #MDB8959SBS.
We are on our 2nd Maytag refrigerator in 6 years and both units have failed. Maytag will not stand behind their product and the service company declined to come out to look at the unit because we were upset and contacting the BBB. So we have spent thousands on 2 refrigerator units that have lasted 2.5 to 3 years a piece. If I could give no stars I would and I would advise to look at other companies and models.
When we first purchased our fridge, I was super excited. I have read the numerous reviews regarding ice in the bottom and the noise. Ours is noisy also. Nothing I cant live with. Now ice on the bottom. That doesnt work for me. A friend of ours told us the drain was plugged. Not that the doors needed to be replaced, nor does it need gaskets. All you need is a hair dryer and a man like mine who can build or fix anything (honest to God that is the truth). He took the drawers out and then removed the door to the freezer. In the center on the back of the fridge is a drain hole. Aim a hair dryer in this spot and it will melt the ice which is plugging the drain. Ours took about three years to have the water in the bottom issue. Since we have now seen where the drain hole is, there would be no need to take the door off and the drawers out. Now, one other preventive measure. Take off the lower back plate of the fridge. At the beginning of the drain hose is a rubber nipple. There is barely any room for the water to drain. We cut the end of the nipple off in order to make the water drain better and less likely to stop up. We just snipped a bit of the end. The reason it is designed like that is to prevent air from coming into the. Just a small snip. I hope this may help some of you. Tell the Maytag repairmen how to fix it.
I purchased a new washer and dryer from Lowes a few months ago. I had my former washer and dryer for nearly 20 years and although the dryer started to have some issues, the washer worked wonderfully. To have a matching set, I decided to purchase both a new washer and dryer. I was told the Maytag Bravos XL model was the top of the line and could handle large loads. After just a few washes I realized this machine does not add enough water to get the top clothes wet and there is no agitator to pull the clothes into the water. I returned to Lowes and was told to use the deep water wash. I tried that and still had clothes coming out from the wash still dry and dirty. Unfortunately Lowes would not take the machines back and I was told to call Maytag. Maytag said there was nothing they could do except send out a technician for a service fee of $98 to help me determine if the machine is functioning correctly. I could not dislike a washer and dryer more! The dryer catches clothes on one of the screws inside and pulls fabric pieces out. This is in my opinion the worst washer dryer set I could imagine having. I will share my experience with as many people as I can to help others avoid making the costly mistake of purchasing a Maytag product. Maytag does not seem to care they have designed and sold a dysfunctional product!
I have a Maytag refrigerator - the kind with the French doors with the freezer in the bottom and then the middle drawer is now leaking water all over my hardwood floors. This is ridiculous. Maytag better get off their butt. They need to send people out or send letters to people that have these freezers to fix them. When you pay a lot for something they should get a good product. If there a recall they should of send out letters or something.
Have had problems with the set since day one. Bought brand new from Home Depot. Got a great deal and now know why. Never cleaned the clothes properly, water marks on so many items, musty smelling regardless of how many times we cleaned it, horrible at removing stains, and finally not even 5 yo the motor stopped worked. The dryer has been repaired too and hasnt ever done a stellar job. Will never buy another Maytag product again!
Worst Washer ever...hated it from day one of receiving it (but couldnt return because moving into new place, took awhile to get it installed, and by then the 30 day return window had lapsed, so now stuck with this piece of garbage!). Is ALWAYS off balance whenever you wash anything of weight (i.e.: towels, sheets, blankets etc.). It takes me close to 2 hrs to get these items washed because I have to keep starting and stopping it to try to get it to spin dry because it ALWAYS throws the items so is off bal. and wont spin. Then when you hit pause, adj. bal., & start it again, it starts REWASHING the items (instead of continuing on from where you left off), and sometimes when it cant balance in the spinning cycle it just shuts down making you think the full cycle is complete, only to open up the lid to find your clothes all sopping wet. Also, NONE of the cycles will get any of my clothes clean...it just uses so little water your clothes come out feeling grungy and still dirty. I have had to resort to ONLY using the BULKY cycle because it is the ONLY cycle that will use a higher water level (mainly because bulky items like towels will absorb the water so it needs to add more). With this cycle at least my clothes dont FEEL dirty when they are done washing!There is no way of knowing how much time is left on any of the cycles, which is a real problem when you have to start and stop it, because you really have no idea how far back it goes to start itself up all over again. There is just no way to time it, because it keeps messing up where you have to keep stopping/starting it, and then you have no idea of time frame. Never saw a machine built so UNUSER friendly!I will NEVER buy a MAYTAG washer again, and NEVER will I buy a washer unless it HAS the center agitator, and a control for water level. These HE washers are the worst, and unfortunately they are now the only washers being made, but without water, clothes just DO NOT ever get clean anymore no matter which fancy and expensive detergent you use. HE washers are HORRIFIC. I may just buy an old style used washer with the agitator... at least I wont be wasting energy to only wind up with STILL dirty clothes when using HE washers! FINAL NOTE: AVOID Maytag HE Washers at ALL COST! You will be sorry if you decide to purchase one!
I bought a Maytag Bravos washer in March 2015. Over the summer I had two items, both cotton t-shirts come out of the washer badly stretched and torn. Other items have come out badly stretched, but not destroyed. After the second shirt was destroyed, I called Maytag (Sept. 2015). A young man was sent over. He ran the diagnostic, finding nothing wrong. He did not check the agitator. He reported back that it must be the way I loaded the machine. I use the Normal and Active Wear settings, leaving the center clear. My loads are very small. Under these conditions items should not get caught. Maytag stands by their claim that it is my fault. I only figured out what was actually happening when I saw an item caught.
This is a horrible product. Do not buy one. In fact, do not buy any appliance made by Maytag. I purchased a Maytag Jetclean Plus Series MDB8959AWS brand new on 2/22/12 and had it installed. The machine stopped working not even three years later. The control panel does not light up at all. There are pages and pages of complaints on the Internet about this dishwasher and Maytag. There is a class action lawsuit against Maytag in California for faulty control panels. Maytag needs to be taken to court to be held financially accountable for making false claims and selling defective products. I will never, ever again buy any product made by Maytag.
Purchased a Maytag microwave/range hood in 2005. So yes, it is almost 10 years old but should the handle break off in ones hand? I would say poor material is the culprit. No use contacting the company by the looks of it... they dont stand by their product. Warranty says 10 years but broken handle would likely be cosmetic...
Pleased with all the features. I have had zero problems with this Maytag refrigerator; no problems with the ice maker; the crisper works well. The adjustable shelves are so convenient.
We purchased a high end Maytag Dishwasher from Lowes just 2 years ago. Within a year the machine was turning itself on, beeping for no reason, and eventually the functions on the control panel stopped working. When I called Lowes they gave me a number for a repairman who informed me that the cost of a new control panel would be $514 and its a known issue with moisture getting into the control panel. This is unacceptable. There are hundreds of complaints and a class action lawsuit regarding this issue and yet Maytag has done nothing to remedy this situation. I am forced to purchase a new dishwasher and I will never purchase another Maytag product.
I purchased this machine less than 1 month ago. Have had tech here twice - he cant find anything wrong with machine. As for large capacity it will hold a lot of clothing, but will not clean them. I have had to put less than a 1/4 of tub full of clothing (about 15 small items). Use high water level, extra rinse, then rinse and spin again to get the 2 tablespoons of HE soap off my clothing. Takes over 2.5 hours to wash about 15 items. I have called Maytag and they will not back their product. I purchased at Home Depot and they said they have to do what Maytag says. Sending another tech out in 2 more weeks. Takes more water, more electricity, and more time to wash clothes than ever before.
Maytag water efficient, no central spindle top load. Clothes come out with scum on them. Really a problem on the solid darks. I have to scrub with terry cloth to remove. Maytag insists this is normal. Refused to honor warranty. Usually check Consumer Reports for quality and best buy. Energy/water efficiency is important. I like to have some control over the machine so that I can use it the best way for me. Such as soak. This machine cannot be manually controlled at all. Also it doesnt have a lint catcher, doesnt filter the wash or rinse water at all. All the lint and pet hair remains on the clothes or even gets worse.The clothes are not clean. I have no way to control the machine for my use. It may be water efficient but seems to use too little water to clean the clothes. Maytag wants to blame the EPA - This is irresponsible on their part. Its an awful washing machine and they made it. Maytag continued to insist that scum on the clothes was working normally. This scum was added by the machine. I used very little detergent; the clothes were relatively clean - just lightly wore a few days. They come out of the machine with streaks of white scum that I have to scrub off. The clean the machine cycle uses a huge amount of water. This is really DUMB: washing the machine instead of cleaning the clothes! Terrible! And Terrible customer service at Maytag. DO NOT BUY MAYTAG.
Maytag Bravos washer MVWB750WQO frame assembly and cabinet rust - I sent letter of internal and external rust issues to Jeff Fettig (Whirlpool CEO) and received no response. Then, I sent letter a second time with an attached signed receipt. Then, I finally received a call from corporate staff member stating they would replace parts but not labor. Labor costs would cost between $350 - $500.00. This is without the initial service call and diagnosis cost between $100 - $125.00. The determined parts list cost would be $700 - 50% for Whirlpool internal cost + shipping be approximately $425.00. This is more than the cost of a new unit or the value of three-year depreciation value of the existing unit. This does not make any financial sense. Whirlpool should provide a new replacement unit at their costs. It has been three months and with no successful outcome. Also, via web research, there are many complaints about Maytag/Whirlpool and I am not the first in regards to rust issue. Therefore, Whirlpool is attempting to limit their financial exposure by only offering parts that they have to agree upon because the labor costs will not support this additional investment in a three-year unit. It makes more financial sense to purchase new or be offered a replacement unit.
We received a MayTag Microwave on Saturday May 10, 2014. There was a minor ding in its case, but it did not show any other damage. After installation I tried to use the microwave. It did not work. So on Monday the 12th I called 800-688-9900 for service. A service appointment was scheduled for Wed May 14th. The service man told us the microwave could not be fixed and had to be replaced. I asked who should replace it. He told me to take it back to the place of purchase.I took it back to the dealer and after a lot of discussion it turned out that MayTag had to replace it. I was given a case number. I called Maytag and was told replacement could take 4 -3 weeks. I could purchase a new microwave and have it by Friday may 16th much sooner than Maytag could do.
I would bought a Maytag Aqualift self clean oven. I just ran the clean cycle and it is just as dirty as it was before I ran the cycle. Absolutely nothing happened. Now I have the 2 cups of water at the bottom of my oven they said to put in prior to clean cycle, that I have to get in and clean out. This is absolutely unacceptable. I would like Maytag to get back to me asap and offer a solution. **.
We bought our front load washer and dryer about 5 years ago and have had no problems with either. We also purchased a Maytag French door refrigerator 2 months ago to replace our Sears Elite brand when its compressor went out after 27 months (Ill never buy another Sears appliance).
For years I wanted a top loading Maytag washer. Last year I bought one at the cost of £720 plus VAT. Started using it last July and in November this year it broke down. The company I bought it from said, Sorry, youre out of our warranty... Really! Here’s some people who might fix it. Eventually Hotpoint took it on and honored a two year warranty. Since November I’ve had an engineer out twice. Still isn’t working. Won’t replace it because it’s now discontinued, so more parts ordered. Engineer advised me to go buy another washer. Thanks Maytag for totally disappointing me in what I thought would be my perfect washer. I will continue to email etc and hope that someone will help me. No point in phoning because no one listens. MY OPINION - DONT BUY AMERICAN PRODUCTS IN THE UK AS NO ONE CAN REPAIR THEM PROMPTLY IF AT ALL.
The washer makes holes in my shirts. Odors like perfumes are still on the shirts when they come out. Does not wash great. The dryer is good but does not take out cat hair. My old machine washed a lot better than this new one. I have mold in where you dispense the cleaning product and the way it is made I cannot clean it. I am so disappointed with this product.
I purchased an LG (white) washer last year, but my husband upgraded all appliances to stainless, including Maytag washer and dryer. The washer does not fill with enough water to cover the clothes. It barely agitates them to wash. Some clothes even come out with dry spots on them at times! They smell and are still dirty when done. I have tried every setting hoping that was the issue. Normal, power wash, none work any better! Had to resort to the soak function which does not add fabric softener or drain the water completely. Thankfully I didnt sell or get rid of the LG. Putting the LG back in asap. Nevermind the mixed color finishes of white and stainless between the washer and dryer. Clean clothes most important! Piece of garbage and complete rip off!
Maytag washer mvwc565fw: You have heard about how noisy they are & dont fill up enough water unless you set it on deep water wash. I cant get the right water temp. Its cold, cold warm. No hot at all. Sorry I ever bought the piece of junk. Only have had it a month too. The last washer I had it at least lasted 4 years. Wouldnt recommend it to my worst enemy.
3 months after we purchased our Maytag dishwasher in Jan 2014 (Sears) it broke. The service person told us that the ELECTRONIC CONTROL PANEL (START, CANCEL, WASH CYCLE SELECTIONS) was a common breakage issue and fixed it. It broke again around one year from our purchase date. Same issue, but kept working and not working. Finally we contacted Maytags customer service. Although courteous the only thing we were offered for this common Maytag issue was a $249.95 one year warranty for them to come and fix this recurring problem. I explained that we had already spent about $870 (including tax, delivery and installation) for our middle of the line dishwasher one and a half years ago and asked if they would consider either charging us for a smaller service call/repair or just do it because it seems to be a design and manufacturing issue. After one hour and no sympathy I had to pay the $249.95 to get a repair person out and be covered for one year from today. I dont trust the cheap quality and the lack of support for the product. THEY ARE OUT THERE TO SELL MORE INSURANCE AND CUSTOMER SERVICE DOESNT MATTER!
Oven door glass shatters after 6 years of having this oven and the company refuses to cover it. According to them it is not a safety concern. It is actually designed to shatter this way. Wow, thats comforting. Should be 0 stars not 1 star.
We bought a Maytag Dishwasher Model # MDB4709AWW4 about 2 years ago. Complete piece of junk. Just spent $350 on a new control panel. We called Maytag and they told us that our model wasnt under the recall for this issue. The old belief about the Maytag repairman not being busy is a lie. Avoid their products. They are poor quality.
The machine started having issues within a week of purchase. The current issue is, when running the clean cycle, the washer becomes stuck in a mode where it is constantly adding and duping water down the drain. First time it happened, I started the clean cycle before going to bed. In the morning the machine was still in the clean cycle. Running water in the tub and pumping back out down the drain. The water heater ran all night, as the washer was filling and draining the tub at the same time. Each time we attempt run the clean cycle, the washer locks up in this mode.This is the only issue I have had. Many people complain about wrinkled clothes and I agree. I take each garment out the washer and shake it out before putting it in the dryer, this makes a huge difference. Just remember, this is not your mothers washer. It does a great job at cleaning the clothes and saves many gallons of water a month.
Ive owned the stainless steel version of the Maytag dishwasher model MDB7749SBM purchased on Sept 6th 2013. July of 2014, my first control panel went out. Lights not responding. Was within the 1 year warranty period. Now, that panel is acting up again. I called Platinum Factory service and they wanted to charge me for a new panel and the labor. Well, I used a few choice words on how I felt and the customer service person said the part would be free. Well, nothings free as I scheduled a visit by the Platinum Factory Service. They of course call 5 times to make sure you are home. The day of the service, the tech calls me to see if Im home. I of course said I am... then, he goes to tell me the labor charge for him to come out and hourly rate will come to $189!!! I said screw it and dont bother. Maytags quality and engineering SUCK. Avoid them...
The water drainage tube on the Maytag Refrigerators is DEFECTIVE and needs to be replaced during manufacturing of the appliances!!!!!!! The existing drainage tube kit in the appliance has a very tiny opening for the water to drain and what was not factored in during this manufacturing of the refrigerators was bacteria and dirt build up from the water draining to CLOG this very TINY opening in the existing drainage tube system. This results in the water having no place to drain except causing an ice build up in the freezer and then water draining onto the floor when it has no where to drain in the appliance. I am told by my reputable Maytag repairman, who also needed the same repair, that replacing the water tube drain #W10619951 occurs with customers 4-8 times PER WEEK in his practice. This is obviously an ONGOING defect that Whirlpool is IGNORING and needs to be addressed and corrected with some type of compensation for its customers. The service call and the replacement of the drain tube kit #W10619951 cost me $122.31. My Maytag refrigerator with a bottom freezer is less than 3 years old.Amazing also if you google MAYTAG refrigerator leaking water there is a MULTITUDE of youtube videos and websites instructing the consumer on HOW to replace this part in the refrigerator. Obviously there is a strong need for this instructional information to the consumer for this repair since it is an ONGOING PROBLEM that has not been addressed legally with manufacturer. Action needs to be taken. I am saving the original part that was removed from the appliance in case a class action remedy is necessary to correct this costly defect in the Maytag Refrigerators.
After only 4 years, the door handle of my $1200 range simply fell off. This seems to be a common problem with this range (Maytag Gemini Electric Double Oven), but what is inexplicable is why a part that perhaps is exposed to the most amount of pressure on a daily basis (opening and closing the oven door) would be held on with a plastic fitting! It seems like planned obsolescence to me. Apparently, the part is $100 (once shipping is included) from Maytag and for that I get the pleasure of taking the entire door apart to install it! Garbage.
I bought the Bravos glass top washer. It was always loud. I have a friend who had a cheaper model and his was loud too. My washer barely lasted two years before tearing up. It cost $85 to tell me it would be over $500 to fix it. I paid over $600 so it wasn’t worth fixing. Lid lock went out and gear went bad.
Works great, quiet, cleans better than the others in my opinion, have had many others and they never impressed me like this brand does! I think this one gives you your money's worth and you don't have to look no further for a dishwasher again, and is top quality and hardly breaks down as well.
I purchased our Maytag dishwasher last November. Last week, the control panel went out. I called customer service and they were actually polite and helpful, except for the fact that I had to wait an entire week to have a technician come to my house. Being that I live in the Balt/DC Metro area, I would have thought they would have enough people in the area to come over faster. Anyhow, we finally had the technician come today and tell us that the control panel needs replaced and that he highly recommends an extended warranty, which costs $200 for 5 years. He let my husband know that the repair itself would cost $500 if not covered by warranty!!! What a ripoff! I purchased this dishwasher because I grew up believing in the Maytag brand. Sounds like this is an extremely common issue and if Maytag wants to make things right, they should discontinue sale of their crap product and provide those of us who are stuck with it, a complimentary 5 year warranty. I shouldnt have to pay $200 in extended warranty to make up for the fact that my control panel is likely to go out again in another year, when Ill be forced to buy a new dishwasher.
I purchased the subject Maytag washer (MHWE201YW-3.5 CU FT WHT FRNT LD WSHR) from Home Depot in December of 2012. I got exactly 1 year of use and then the washer stopped working. I called the Home Depot repair person who came and repaired the unit. The repair lasted two weeks and the washer stopped working again. Because the unit was no longer under its 1-yr warranty the Home Depot repair person was not available for repair. Another independent Maytag repair person came and evaluated to problem. He said the computer which is located on the motor was no good and to the tune of over $400.00 (parts and labor) a new motor was purchased and installed. It lasted two months and it quit working again. After several months I was finally able to contact the original Home Depot repair person for one visit. He said he would check the code message and get back to me. I never heard from him again. I have been taking my laundry to the laundromat ever since and it is getting expensive. I dont want to spend another $400 on this machine as it will only break again. What do you recommend?
It does not completely drain all water out of until. So unless your running the washer every day, you will end up with the most horrible smell coming from standing water. It is very irritating and so fowl smelling.
We lost our home in a tornado in 2005 and had to buy all new appliances. So, I bought a Maytag Neptune front load washer and dryer. It was my 1st ever. I will never buy another Maytag appliance again. Just at the end of the 5th year going into the 6th year, the bearings started to go. So, I checked with the place where we bought it and was told how expensive it would be to fix. It was anywhere between $500.00 and $700.00. Well, thats crazy. I therefore e-mailed Maytag numerous times and was thanked for my complaint. But they offered no help with this matter. If they dont back their stuff at all, why would I want to buy their stuff? They could have at least offered to help with it. There are only 2 people living in this house and there is no excuse why that washer should start failing already. If I thought it was worth it, I would load it up and drop it off at a Maytag store and leave it there. It still runs. But it makes an awful noise and we are just waiting for it to crap out. I am going to try to sell it for as much as I can get out of it, hopefully before it completely stops. Maybe some fix-it guy would want it. Well tell him whats wrong and they can fix it and sell it to some other poor person. I lost my job in January. Therefore, I cant afford that much to fix it. So, I will now have to try to find something used, because Maytag does not back their stuff. I would rate this machine lower if I could, but that wasnt an option.
Below is the message I submitted to Maytag on 5/6/2016 at 10:00 a.m. ET and just received an answer via phone call today 5/9/2016 at 3:30 p.m. ET that Maytag will be doing nothing. Also, my husband has still not received a call about the drum seal and when Maytag can come fix this part that broke in their machine only months after purchase. I will let you read my message to Maytag and you may decide if you would like to buy their dryer after reading what I sent and knowing they will be doing nothing. (Washer works just fine).If this message could be passed onto customer retention and/or management, I would greatly appreciate that action being taken. My husband, and I purchased a Maytag Washer and Dryer Set from Lowes in (Listed Location) on (Listed Date) (Model Number: MGDC555DW2 and Serial Number: **). The dryers drum seal has already gone bad on one side. We had a Maytag servicer come to our home on Monday, May 2, 2016 to confirm this and said he needed to order parts and we would hear back from him on my husbands cell number in a few days, which we still have not received contact. Additionally, due to the drum seal going bad, a whole load of laundry has extreme tears in the material to the point of being ruined. I have pictures of the clothes/sheets and drum seal, however there is not a location on this contact form to upload them. I have three work shirts, worth around $30.00 each and new bed sheets just bought in the amount of $77.39 which have full threads pulled through them due to the dryer going bad in only four and a half months of normal usage. I am writing to request compensation for my items that are now unwearable/unusable and would be glad to provide pictures and receipts for price of items. We of course have not used the dryer since, which has been a huge inconvenience, especially with no update in knowing when the dryer will be fixed and reusable. Please contact me back in regards to my request. Thank you.
I purchased Maytag dishwasher (model # MDBH979AWW3) in June of 2010. Trouble started on washer after 18 months. Touch pad buttons dont all seem to be working. Occasionally gets to run after slamming door multiple times, but dispenser doesnt function properly. After trying to diagnose myself with door switches, connectors, etc., I caved in and called service. Service quoted $470 parts and labor to fix the problems, including control touch panel, dispenser, and control board (seems common from what I read here). Wish I had seen this string of posts before I called Maytag/Whirlpool customer service to see if they would help before I did any repairs. The responses I got from the service rep were rigid and scripted. Only time she varied from the script was to explain that modern high-efficiency appliances dont tend to last as long as ones 20 years ago. 18 months? Really? I might buy that if it was a mechanical durability design issue. Supervisors responses were also scripted, pointing back to the 12-month warranty. She said she did a warranty search on my model and that there was no warranty concern for this problem (really?). If there was, she might be able to help me. I guess there is no warranty history because most failures are between 12-24 months and the consumer has to pay for replacement outside of warranty. No semblance of customer service or customer care, just repeating what is on their website. Response was: I am sorry you are dissatisfied with the product and my response, but there is nothing I am authorized do. Sent an email to Maytag customer service regarding the problem and customer service interaction. They called back saying they stand by the original customer reps response, but offered to have someone else come out to give a second opinion on the problem. From what I read here, that doesnt seem necessary. Wish Maytag/Whirlpool would at least acknowledge that there is a problem, even the auto industry seems to have figured out a way to equip the service industry with known recurring problem history (TSB) and offer token help to keep customer loyalty. Apparently another quality organization fallen victim to short-sighted methods of maintaining shareholder value.
Product number MMV4205DS. Beautiful, felt solid. Right away when we would put in a time to cook and hit start, the thing would say Open Close Door. First we thought it was moisture, and we would wipe the seal, then lifting the door a little helped. A month might go by and we would repeat this process. I did a little research and found the microwave is known for this. After the warranty was up, it got worse. My husband put a little screwdriver in the door clamp. The plastic guard that held the door shut fell behind the opening. Mulling over whether to call for repairs or buy a new one, we decided the latter. I am buying another one just like it, because the holes in the wall will match for an easy swap and it matches my suite. This time I took out the 3 year warranty, which I will hold Maytag responsible for any more problems. They say if they come and fix it 4 times in a year they will declare it a lemon and replace. I figure this will work in my favor because the microwave lasts a year!
I bought this washer less than 4 years ago and its already broken (leaking from the basket). Maytag refuses to honor their warranty and is charging $400 to send someone out to fix it even though it specifically says in the warranty that the basket is covered. When I mentioned this to the rep, I was told that does not apply to all washers. I expected better service from Maytag and thought it was a reputable company. I will now have to purchase another washer, rather than spend $400 to fix this one. It definitely will not be a Maytag!
The top loader washer Commercial Technology washes very small loads well. I bought it for the deepwater wash. It DOES NOT work. It also has a auto sensing. Hate this washer. I have to pour buckets of water in the wash to fill it. Maytag/Whirlpool go back to the way it should be. If I want a full washer I should have it! At the end of the day IT IS MY WATER BILL!
I bought a Maytag MEDB835DW0 s/n M51202974 just about 2 months ago brand new. After less than 2 months it malfunctioned that it would not start. I called the customer service center on Sept 11, 2015 to report my problem. The rep I got was polite and caring and said she would keep on top of this. On Monday I called the customer service again to get an update. They could not locate one of the authorized repair people. The one they found did call me back but I was out of their service area and would not service my dryer. I was told that my problem was turned over to their Maytag/Whirlpool research or resource to find a repair and I would be advised within 7 days. They did give me options, I could take my clothes to a laundromat, which is 17 miles away where I love and they wont pay for my gas. Or I could get my own repair center but they would only cover up to $150 of the repair in labor cost and the part would have to come from Maytag/Whirlpool center. Then I would have to send my invoice to Maytag/Whirlpool for reimbursement. Now a company that cant get me a company to fix my dryer is going to send me my money back to me in a timely manner? I dont think so... Now on Monday after talking to the customer service I got a request to fill out a survey of my experience. I filled it in with details and today they called me from the corporate off in Benton Harbor regarding my survey. Well I finally thought I would have some action on this... Oh no was I wrong, they wanted to know why I filled it that way. I told them that this is a warranty issue. They did not offer me anything new but the same crap that the customer service offered. I now have a dryer less than 2 months old that I paid cash for. I am also 70 years old and on a fixed income as I explained to the Benton Harbor. It is quite evident that they could care less about customer service and their warranty. They do advertise on TV the Maytag repairman. Trust me this person does not exist and now I have $700+ item that I should put out on my lawn, take off the door and use it as a planter... and have a sign on THIS IS MAYTAG. DO NOT PURCHASE ANYTHING FROM THEM. I am so frustrated with this issue I want to scream.
I own my oven for 10 years. It still looks brand new. The bottom oven went out and they do not sell the replacement parts anymore. I think its terrible that I had to go and buy a new oven when mine still looks brand new.
Purchased washer in 2015, worked pretty good for 4 years. In 2019 belt, support rods, and control board replaced. In 2020 clutch, pulleys, and suspension replaced, waiting for service technician to replace transmission later this week. I purchased extended warranty thru Lowes, glad I did as the machine literally jumps in the air during spin cycle. Lowes stated I needed 4 repair visits to place a claim for replacement! Machine will not spin properly on high speed. Luckily I have a spare machine in the garage to use while I waited for repairs to be made. However, nothing seems to be correcting the problem. Very disappointed in the Maytag washer.
The serial number is MDB8979SBWD. Just a few months before warranty expired the buttons were being flaky. Eventually it would not start. We brought it to the dealer because they wanted $150 to come to the house. They replaced the front panel. It lasted less than a year and stopped working again. Being out of warranty and being a technician I took off the panel and saw that there was no insulation in so the humidity would build up. The wires in the ribbon wire were corroded. I looked up the price of the panel and it was $150. The dealer wanted $150. I did not want to replace it because of the possibility that was not the only problem. We paid $400 for it on sale, (a mistake I know better than to buy stuff on close outs.) FYI to get the dealer to deal with it it would cost $300! From reading these complaints this panel seems to be a real problem with this and Maytag is not supporting this LEMON. I see a lawsuit here. Too bad Maytag is only out for profit. What is disappointing is that Maytag is owned by Whirlpool. Whirlpool has or used to have good appliances. We had a microwave that lasted 15 years and our last dishwasher that lasted 15 years. We will never buy Maytag or Whirlpool again. Maytag is junk. The dishwasher is probably ok except for the panel. Shame to get rid of it for that but unless I can bypass it that is what we will have to do. $150 is too much for a gamble and it seems that panel is a problem so it probably would not last long anyway.
In 2003, I purchased a brand new Maytag washer and dryer set, I chose Maytag because of their reputation. Within the first 6 months, I had a bearing go bad on it and that had to be fixed. It has become noisier and noisier throughout the years and now it is leaking all over the floor when I do a load. I am single, I live alone, I do laundry very seldom and do not do large loads. I am so disappointed with Maytag. When the repairman came out initially to fix it, he said that the brand he fixes most often is Maytag. Expensive lesson learned, Ill never buy any type of Maytag product again.
My husband and I are very disappointed and upset about our new Maytag Dishwasher model MDB8949SBM. We only have had this dishwasher a little over a year! We purchased in May of 2014 and in June 2015 the control panel lights were acting crazy. Actually I even think it started earlier but just thought it was me pushing buttons wrong and wasnt that bad. Then in June any button you push on would not even light up!! I have stopped using dishwasher since June and now it is October! I was so done trying to push the right cycle that I wanted! I will never purchase another Maytag ever!! Just saw there is a Lawsuit here California. Yes!! But I have not seen any information yet on this lawsuit. I am calling Maytag!
We have a 3 year old washer dryer. The wash stopped working so we called Maytag directly to have their repair person come look at their product. Little did we know that they sub contract repair to local companies I could have contacted myself. After being told the authorized dealer was Maytag I soon found out it was not a Maytag employee. The man who came has no idea what is wrong and is guessing at issues. Once a installed part is not the cause he wants to try something else but we have to pay for him to trial and error.We have spent hundreds of dollars and yet our washer is still broken. We have decided to go buy another washer as this is our cheaper option (it will not be a Maytag or Whirlpool). When I tried to talk to ** (Maytag manager who lied on the phone to me and was very rude) manager I was talking to refused and told I had to file my complaint with her co-work. I have never heard of this! We will never buy Maytag or Whirlpool (same company) as our dishwasher after 1 year 3 months old needed a new motor total repair $450.00. Their products break down early.
Okay, on March 2009, we bought this brand new microwave due to our major remodeling. We didnt move into the unit until February 2010, so the microwave was in its box for 11 months. After we moved in our condo, my husband and I had to travel for work for almost a year so our brand new microwave is very slightly, gently and barely used. Well, for the past 2 months, it had been acting up. Sometimes it heats, sometime it doesnt. For a 2 year old microwave, which we paid over $400, I would assume that it would last. It no longer heats up, so I called Maytag customer service to hear her tell me its not covered under the warranty and would cost $269 for repairs and there was nothing she can do for me unless I pay for a technician to come and repair it! No way, I swear it probably got used 5-10 times a month to heat up coffee for about a year. I am sure there are some major quality issues on this model because when I googled Maytag microwave, all I see is the same magnetic problems. I spoke to a group of my lawyers friends. If youre interested in joining a class act law suit, please e-mail me. I hate that people are being taken advantage of by these terrible companies. I cant believe how low quality their customer service and products are. Believe it or not, my $30, old microwave lasted me 14 years throughout my college years until we decided to replace it with the modern stainless steel one. It got noisier in time but not broken and still heats up just fine. This $400+ one lasted me only for several uses. Shame on Maytag, when I have time, I will be sure to write a complaint to the consumer department as well. I will dedicate my life in spreading the word out about their low quality product. Don’t buy Maytag unless you only plan to use it for a year or 2.
I have had this washer 4 years...I bought this washer in May 2016. It makes 3 very loud noise as it moves into its next mode/cycle. Found out this is normal. IF, it is close to your living room, IT is loud.. I called again, saw that it was not filling up. 1/5/2017.. IT will NOT fill up to wash my clothes properly, clothes were still dry!!! Came out, (they sent a company near my area), said everything is right. I have tried, by sending messages, many times to get them to check. No one seems to care. The machine allows water to go out the bottom, rather than fill in the machine. I watched it myself. THERE should be a recall on this machine, definitely, something is sooo wrong.. I NOW have to put it on BULKY SHEETS full time, to get my wash clean.. NO energy savings there... BUT my clothes are finally clean!! Seriously, something is wrong...
I purchased my Bravo Maytag washer, dryer set May 31, 2015. I spent a little extra because they were suppose to be so reliable and last for MANY years. What a HUGE mistake! The washing machine is rusting. (A friend said, although Maytag’s big promotion was Made in America the inferior metal probably came from China). Buy cheap and to “hell” with the consumer! As many horrible reviews as I have read about the Bravo Series of washers and dryers I am shock there has not been a recall or better yet, a class action lawsuit! Rusting washing machine and have had to replace a part on my dryer...of course all cost came out of my pocket. I will NEVER buy anything Maytag as long as I live. I have told and will continue to tell my friends and family my nightmare Maytag story!!!
After 2 years the oven didnt work. I had a repair fix it for $500 but if I wanted the convection to work it would cost another $800. Obviously not worth it. Now the oven needs to be set at 400 if I want then actual temperature to be 350. Now the latest - the racks are too small and falling! I just put my Le Creuset in the oven and the rack fell. Splashed everywhere! This happened at Christmas with my turkey. So bought the fridge - everything in the back freezes. Never ever buying Maytag again. Im guessing the Maytag repairman isnt lonely anymore.
Bravo Series Washer and Dryer. I hate, hate, hate this washer and dryer. I have had it for 2 years and hate it more every day. What makes is worse is the over $2,000 spent to buy this piece of crap technology. The engineer should be fired and sham on Maytag for selling such a piece of crap. Washer does not get clothes clean and I have pictures to prove the amount of dirt and lint and soap left on clothes and bedding. Very poor design, and worse yet absolutely horrible engineering.To wash one item on delicate takes 47 minutes. No way around it and you are limited to the water temperature you want to use and the spin cycle that you want for that item. Water level is too low no matter what setting you use. I have read and reread and gone step by step according to instructions with no success of clothes coming out clean. Clothes are also twisted and knotted and wrinkled like no other machine I have used in over 50 years. The washer is very limited in what it allows you to do. Bedding cycle is a joke that does not work at all. One of the reasons I bought this was so that I would no longer have to take the time to drive to a laundromat. I washed a comforter and so much soap and lint and dirt was left on the comforter. I still had to take it to the laundromat to get it clean.Dryer is just as bad. Even with the energy saver off it still takes 1 hour and 20 minutes to dry 4 towels that are 5 years old. I cant imagine how long it would take to dry brand new fluffy towels. It was engineered to sense when ONE piece of clothing is dry. I want ALL my clothes dry, not one piece and the machine shut off. How stupid is that??? Engineers - design it so it senses when clothes are still damp and the machine keeps running!!! I can only use the time dry setting because no other setting even comes close to getting the clothes dry.To top off the hatred of this machine some damn engineer apparently thought this was a car and needed to be aerodynamic with a curved lid on both washer and dryer so you cannot put anything on top of the machine!!! Not every house is 5,000 square feet with plenty of room and storage!!! They want to force you to buy the drawers to put underneath and then the washer becomes too tall for short people to reach down into to get the clothes out. There is not one positive thing I can say about the washer and on top of it I will never purchase another item from the store I bought this set from. I have had service come out time and time again and they say it is an installation problem. Installation says it is service and yet no one will admit it is just a very poorly designed machine. Do not buy this brand or series of washer and dryers. This series deserves a minus and the company should replace every set sold!!!
I purchased our Maytag Dishwasher in 2014 (Model # MDB77495B) and after a little over a year, of course after the warranty had expired the panel started to act up. I did get it repaired costing over $300 for parts and service thinking all is well. The repairman that came out had to come out twice once to look at and then again to fix after the part came in. We had a conversation and he said that was common with this brand, the steam sometimes affects the panel. I spoke with Maytag about getting an extended warranty but after looking at the cost passed on it. Well now the panel is acting up again. If Maytag thinks I am going to have another repairman come out well think again. I will see how much the part cost and do it myself if it cheap enough, if not I guess Ill be back to washing dishes by hand for awhile. I bought this brand feeling that it was American made and the cost was on the expensive side that it would last. I am disappointed that this has happened again. For the money spent it should last at least 10 years. My old dishwasher that was given to me used lasted over 15 years with not one problem. Its a shame we cannot get good working appliances as we did back in the day.
This dishwasher works great with regular plates and glasses but not so well with my plastic bowls or cups. Im trying different detergents to see if it makes a difference on how clean the dishes are when done.
The middle piece of glass on my four-year-old gas oven shattered. It was not being used, but when I called Maytag, they told me that that was not covered because I did not have an extended warranty, and that I can purchase a new oven door and would have to pay the service person. I hope they go out of business. Maytag stinks, and everyone should know this.
We have had a Maytag Bravos XL top load washer less than a year. Big Mistake. It was JUNKYARD ready when it came out of the box. Does NOT wash clean. Weve tried everything.The agitator looks and acts like a toy. Will not run enough water to wash anything. We had a LG front load before and its hard to get use to having dirty clothes. NEVER AGAIN.
I also bought a Maytag Neptune MAH5500BWW and matching dryer model #MDG5500AWW in 2001 and within a month, I called Sears and Maytag. I told them about the terrible odor and mold growing. The repairman said it is normal and told me to use Tide detergent once every two weeks. The dryer had a major breakdown and I had to buy a whole header with all the electrical components. I too bought the brand name Maytag due to a good reputation that Maytag had. I never received a recall notice or anything from Maytag. I will never buy Maytag products again. I found out from a salesperson at Sears that Maytag was sold to Whirlpool. The salesperson said the reviews are terrible for Maytag products especially for my models. I will never buy from Sears, etc. What can you do for me? Maytag and Whirlpool need to take their responsibility for their products! I am truly lucky I did not buy a plane from them. I and a lot of people would be dead.
We have only had this Maytag Washer for 3 1/2 years and the bearings went out. There is just my husband and I in the household and we are retired. We only use the washer once or twice a week. The repairman said the whole tub (inner/outer) would also have to be replaced. We paid $1,126.03 for the machine and it will cost $700 to repair it. Needless to say we will not repair it but will buy another washer. We have always been satisfied with Maytag appliances until now. We probably will not buy another Maytag appliance due to this event.
We have a Maytag Dishwasher Model MDBH949AWB. We have purchased the extended warranty. Today, after more than 100 minutes on the phone, mostly on hold, we were unable to schedule an appointment to replace the control board, or even have them verify that we have extended warranty coverage. It generally took many many minutes to get a person, only to be referred to a different person at a different number. Nobody had access to our extended warranty info, and to go further into getting a repair scheduled, they said they needed that info. I finally went on their website, and after keying in extensive information, I got a screen saying they were having trouble with their website, and to please try again later. So I did their chat, and ultimately they told me to call 866-730-6094. The earlier numbers I called, in sequence, were 866-576-1660 (53 minutes on hold); then told to call 866-265-0029, for another long hold. And then told to call 800-626-4342. Long hold, and I hung up. At one point, I think the second person I actually spoke with gave me an incident number of **. My extended warranty expires in Feb. of 2017, and they even asked me to renew early. Since the warranty seems totally worthless, why would I do that? Terrible customer service. Wont do business with Maytag ever again, and am warning others not do so either.
Maytag Front load washer mah8700aww - This washer has been the biggest boat anchor of a machine. Nothing but trouble and bad parts. New motor after 18 months, water level sensor at 2 years, main control board twice now at 2 years and 4 years, and now it is showing signs of needing yet another main board. E3 trouble code plagues our home and basement. This machine has been leveled and re-leveled numerous times and still shakes like crazy... I mix my paint cans by setting them on the top... the best use for this machine. Yes it sits on a concrete floor. So not satisfied and will not ever buy another Maytag anything. There should be a negative star rating. It does not deserve even 1 star after being taken advantage of like we and thousands of others have been.
Purchased this unit back in November 2011. Sometime this year it started leaking water just like many others from the freezer unit onto the floor (many times large puddles). Im tired of the permanent towel on the floor to absorb the water to prevent a potential slipping hazard. I too went online and found a very nice video on youtube which showed how to disassemble the freezer compartment. Took everything apart and noticed that there was water frozen on the supply line. Melted this and put everything back together, for about a week there was no water leaking so I figured all was well. About a week later the puddle was back so I sent an inquiry to Maytag and let them know I had an image of the issue and asked if it was covered through manufacture warranty. Here is their response: Your email is extremely important to us here at the Customer experience Center and we sincerely apologize for any delays in responding to your email. We are working diligently to respond over the telephone and through email to all of our customers. We are sorry to learn of the problem you are experiencing with water leaking from the bottom of the freezer. Unfortunately, we are unable to determine from this location the exact cause of the problem. We recommend that you contact a certified technician for an accurate diagnosis. Once the problem has been diagnosed, please contact us back so that we can review the concern further to determine if assistance is available. For your convenience, we have provided below service providers in your area that you may contact for service. Aries Appliance Service (925)367-7708, Vigil Appliance Service (925)371-7701. You are a valued customer and we do apologize for any inconvenience this concern has caused. We invite you to contact Maytag again either by calling (800) 344-1274 between 8:00am to 8:00pm EST weekdays or by emailing whenever the need arises. When calling please press the available option or stay on the line to reach a representative.Frustrated I went online and found this forum where hundreds of other people had the same issue and that many of them were resolved by the new P Trap. So I watched another video by the same guy on youtube that showed how to replace the P Trap. I went online and found the replacement P Trap Manufacturer model # w10619951. One of the comments there actually said to call Maytag first as they were able to get a replacement P Trap for free. I believe if it was under a year old they would also pay for the labor to have it replaced. So this morning I called Maytag, the first guy Jim said I would have to have a certified Tech come out (76 dollar service fee, plus whatever the labor would cost) and Maytag would cover the cost of the part. I asked Jim if he could just send me the part and Ill do it myself, he reassured me that he could NOT do this and that the system was very specific. I told him I did not understand that a bad design and known quality defect, why should I have to pay several hundred dollars to fix? He told me that was the way it is. I asked to speak to his supervisor and put me on hold. Not only was the hold music extremely obnoxious but there was a loud humming noise as well, I waited for 10 minutes hung up and called back. I spoke with Maggie this time. I told her I wanted the part sent to me and if she couldnt help me I wanted to speak to a manager. She said she did not have the authority to ship me the part without approval. She said she could ask for approval and after waiting for about 3 minutes she came back on the line and said she spoke with her supervisor and that they would be sending me the replacement P trap today via FedEx. Had they not sent me the part my next stop was going to be the better business bureau..
Failed control panel Quiet Series 300 - After seeing countless notations on the net concerning failing touch panel and control boards, now my relatively new dishwasher has started its demise. It is terrible that so many people have the same problem. I sent an email to Maytag and have promptly been ignored. Unless it sets your house on fire, I guess they are not interested as I am no longer interested in supporting this product. It is nice that you can post such similar design failures for the world to see. Thanks Maytag!
At first you think wow Maytag. Have heard was the best washer. WRONG. Clothes come out dry in spots. Not washing like it should. Whoever came up with this water saver and no agitator was crazy. Clothes dont get washed properly. Give me an old school washer to where my clothes get clean. When you have to wash clothes twice makes your power bill soar through the roof. NOT GOOD MAYTAG. NOT GOOD AT ALL.
I purchased a Maytag Dishwasher (MDB7749AWW1) just over a year ago from Sears. I did not get an extended warranty since the appliance wasnt over $1,000 and I thought I would take my chances. Sure enough, about one month after the warranty expired, it all falls apart. There is something wrong with the control panel and I cant get anything to work. Ive been looking online and see that this is a common problem. So rather than throw more dough into the money pit, Im purchasing a new, simple, uncomplicated GE Americana washer from Home Depot for $279. I figure this will cost me less than going through the repair dance with Sears and Maytag. I will never purchase an appliance from Sears again. Ive been through the mill already with a $2,000 Jenn-Air range that has broken down five times in the past three years (2 times it was the control panel). I was lucky that I purchased the 5 year extended warranty on that one, but never, ever again will I deal with Sears.
It’s a front loader, very quiet, and uses less water. The clothes come out clean and less wrinkled if you take advantage of the settings. l like the extra rinse and the drawer underneath. The capacity is able to accommodate enough clothes so I only need to do a load of darks and a load of whites each week.
MDB7609AWB1 - I purchased this dishwasher about 14 months ago. Power on button will not light up. It seems this is a big problem with 100% of the Maytags and Im sure the Whirlpools. These cheap companies are having their products made in China to make bigger profits. The years of keeping your appliances for 10-15 is gone. Spend $650 and it doesnt even last 2 years before it breaks is totally ridiculous. Of course they wont fix it but they DO know about the problem. If enough people complain maybe consumers affairs will make them recall them. Send them letters, emails, flood their inbox, tell them youre pissed and will never buy a Maytag again. I hope they go out of business.
We purchased a Maytag Gemini with serial number D40941338 and model number MGR6875AD826. It has been a complete disaster. The control panel keeps breaking down, and its now going to be replaced for the 6th time. I have asked for a new stove when I called the Maytag Extended Warranty Department, and they will not replace this defective product. Please help me.
We bought a maytag dishwasher three years ago. Approximately nine moths later the control panel went bad. They came and replaced it. Approximately six months later they came again and replaced it. Approximately a few months later it went bad again. I complained to Home Depot and they replaced the dishwasher. Too bad they would not change the brand. Guess what? Here we sit, not quite two years later and again the control panel went bad just past the warranty. The cost to repair almost $470.00. Paid $525.00 for the dishwasher in the first place. I regret ever leaving whirlpool. Our first very heavily used dishwasher (whirlpool) lasted 11 years no problems.
I bought a high capacity Maytag Bravos washing machine, thinking it would be better than the ones that shred your clothes around the center post. Wrong. You still have to wrap your clothes around the edges as if there were a post, and even then the machine will become unbalanced (after much thumping and crashing), causing it to stop, which forces you to redistribute the weight, sometimes several times in one load of wash! I called the company and got nowhere -- I wont say nowhere fast because it took forever to get nowhere. I do not recommend this machine.
My Maytag french door has worked steadily for 12 + years. It’s a basic model, ice maker in freezer. No door dispensers or electronics. I would buy it again.
I have a Maytag refrigerator that is about 6 years old. I like the fridge, but the icemaker no longer works and water constantly drips from the door. They will not fix it, even though we have an extended warranty that they have provided. I have waited for months and I am told an icemaker is not important and the fridge is still working, so why am I complaining? When you pay for a fridge with an icemaker and water dispenser, I believe it is part of the refrigerator I paid for and it should be fixed, but Maytag doesnt seem to think so.
Purchased a Maytag refrigerator on 08/15/13 model #M1TXEGMYQ01. Started having cold problems 06/15/15, called company. 1 yr warranty expired 08/15/14,had to replace a 22-month ref on 07/15/15. Prior I owned a Hotpoint that lasted for 17 yrs and the last one was a GE that lasted for 18 years.
Maytag washer has increased my water bill; it was supposed to be energy efficient! Also, the washer will not wash a blanket. Sensors will move a large item to one side causing an uneven load which then causes numerous extra fills until stopped manually. I was told to add more items! A blanket barely fits in the tub. I had to invest in lint rollers since the rinse cycle is inefficient. This washing machine is useless. I should have stuck with Kenmore.
We had a Neptune Maytag for over 12 years, best machine ever but this one (Bravos XL) is complete junk. We have been very disappointed in its ability to clean clothes with the length of time to complete its cycles is ridiculous. Its always out of balance with just a few pieces and lack of water twisting everything in knots. Well 16 months after purchase here we are with a broken machine, we have a fried circuit board. Maytag has lost our business permanently.
Called to schedule service for letters on door to be replaced ice and water completely rubbed off until you didnt know which one you were getting. Refrigerator is less than 10 months old. Also freezer door was hung lower than refrigerator door. Was told nothing could be done. It was a cosmetic issue. Very rude customer service dept and I talked to two separate people and they were both rude and unwilling to help. I can promise you I will never buy any of their appliances again.
My four year old Maytag stove blew out the lower heating element in the oven. The model number is MER8880AW. I removed seven small screws to confirm what the problem was and remove the element. That is a short life span for a stove element. My wife checked our paperwork and thought it indicate the part was covered on the 10 year warranty. Called Maytag at 9 AM and went through the press numbers thing, being put on hold, call dropped, told they were not open twice, etc. Finally got a person to talk to at 2:45 pm. Yes the part is covered under warranty, but no they will not give me the part.A repairman must plug it in and put the seven screws back in. This will cost me a lot more than the $50 the part cost me at the local appliance store. 10 year warranty. Wow, WORTHLESS! There WILL NEVER BE another Maytag or Whirlpool in my house. Making a big deal out of their warranty when they are going to soak you bad for a simple install is just plain dishonest.
We purchased a Maytag MVWX655DW1 Bravos MCT washer in 2017 and I recall a sloshing sound during agitation. Its a high efficiency model and was okay for several months, I think. It began to make something of a clunking sound during agitation that was similar to the deceleration sounds when the spin cycle completes. It seems that is an indication that something is wrong. Clothes arent clean after washing - another reason to suspect a problem. I observed the wash cycles and noticed that some items dont even get wet during the wash cycle. The clunking is probably an indication of the type of failure but I couldnt find anything other than someone else asking the same question when I did an internet search. Expected performance is shown in a company video with water sloshing during agitation. Thats the key take-away. My basket moves back and forth an inch or two during agitation and makes a clunking sound at each direction change. Water isnt sloshing through clothing and some of the garage rags that were once my clothes probably just needed a good washing. I suppose that even cleaning the washer isnt accomplishing much. The spin cycle is actually impressive. I load the washer evenly and find the completed loads with a towel or shirt evenly covering the clothes pulled to the basket below. Unfortunately, thats probably the only part of the process cleaning anything.The enclosure says its designed and assembled in U.S.A. and, unfortunately, speaks to our manufacturing ability. Some of the engineers Ive worked with over the years suggested areas to inspect. I was able to use my phone camera to look under the unit and noted that it is controlled by a main drive motor and a little synchronous motor with a linkage that Im guessing changes agitation direction. Both are made in China. Ive considered repairing it and just pulled the wash plate for inspection and found nothing beyond the difficulty of pulling the wash plate. Probably an issue with the drive assembly and a few hundred dollars in parts to fix. Ive also had input from someone about the cost of replacing the control board. I grew up with TV commercials of the Maytag repairman with nothing to repair in the world of reliable, American products. Its disappointing to find that is no longer the case. The low tech GE washers weve used all our lives were old and ugly when they left our house. Not defective, a few drops of oil below or worn finish but still working. It really is a disappointment to look at where we are today. It didnt have to collect samples on Mars or deliver orders in a self-driving vehicle. A reliable washer to clean dirty clothes is all we hoped for.
3 year old Maytag Washer model MVWX600XW broke. Paid $345.55 for extended warranty. I had to wait 10 days for Appliances Unlimited to fix the washer in Sept. then the washer broke again in November needing 3 more parts including a motor. It took almost 2 weeks for Appliances Unlimited to come to the house, then I have to wait 5 weeks for a new motor to be in stock.
Our Maytag oven (not sure model) in the first year started doing crazy things with the oven computer. The oven would shut off and come back on and the display would be garbled. Also when my girlfriend tried to pull the turkey out, the rack fell off the left side and dumped all the juices into the oven. She almost got burned and there was a lot of smoke. The freakin rack should never fall off! Also our dishwasher is on its second control board. I lived by Mr. Maytag and his airplanes/helicopters at Crest airpark in Covington, WA. I wish I still did. Id like to ask him what he thinks of his crappy products. You get nothing for your money anymore. Im not sure but Ill bet both of my problems with these products have something to do with saving a buck by making this crap in Mexico or some other *** hole. Im just glad Maytag doesnt make airplanes or medical equipment.
We purchased a Maytag Dishwasher (model number mdb6759aws3) about 3 years ago. After about 1 year, the control panel started to go. Certain options would not light up. If I used the options that did light and shut the door, the dishwasher would work. I had called Maytag, and they were charging almost $200.00 to come out to repair. Now after 3 years, the entire panel is out. We had someone come out. We ordered a new touch pad for $265, and it still did not work. It is the control panel that is dead. What bothers me is that after reading online, this seems to be a continual problem, and Maytag does nothing to help the consumer.
We have owned this range for a little over a year. Oven will not hold correct heat. Have temperature sensor replaced under warranty. Did not make any difference. You can adjust temperature up or down according to actual temperature readings, but the temperature swings so much that it is worthless to try. Very hard to get food baked right.
Bought new and only had one service call in 20 years. The control panel was replaced. Since then, the dishwasher has performed well and, factually, was far less expensive than many other models! That figured in our decision when remodeling our kitchen back then.
Does not clean properly! Water level is too low for clothes to move around properly. This appears to be a very poorly engineered product. We have had Maytag products for many years. The only good thing I can say about this product is that it beats a scrub board. Would not recommend Maytag product to anyone. Looking at other complaints it appears that Maytag is doing nothing about this. Will try to sell this at a yard sale and hope no one asks my opinion. Then go buy something that works.
This range and oven get unsafe, very hot on the surface and sides. Also, first time we used the oven, our oven mitts and bbq tools caught fire in the storage drawer.
After first dishwasher was recalled, this one (installed less than 4 years ago - Oct. 2010) had the electrical panel burn out - two years ago. Now - for second time. LAST TIME BUYING A MAYTAG!
We purchased a Maytag bottom-freezer refrigerator MBL2258XES1 from Home Depot on 12/30/2011. Other than being a bit noisy, it functioned without problem for a little over two years after which we noticed water pooling on the floor, just below the left-front corner of the bottom-freezer door. It was shortly thereafter we noticed the large sheet of ice that covered the entire floor of the freezer. Over the past several months I pull out the large towel, my spatula, my meat tenderizer and break up and lift out the ice onto the towel around every two weeks. Thanks Whirlpool/Maytag! At least that Maytag repairman isnt lonely anymore.UPDATED ON 03/18/2015: I called Maytag Customer Service, (800) 344-1274 to discuss remedies for my Maytag/Whirlpool bottom-freezer refrigerator which has a perpetual layer of ice on the floor of the freezer which leaks onto my floor. I was offered a product called Repair Plus One which includes parts and service for this repair and they throw in a 1-year warranty. The cost: $359.95. The representative informed me I only had 24 hours to make up my mind as the offer was time limited. I asked if there were any other remedies available to me and she said none other than a service call.
This Maytag dishwasher is beautiful inside and outside. I love that the controls are hidden. It cleans dishes very well. It has a large capacity for dishes, a rack for glasses/mugs, a small rack for cooking utensils, and a container for silverware. It is so quiet you hardly know it is working. I would highly recommend it.
I suppose I am the lucky one in that the Maytag Bravos was given to me free. I took out a perfectly good Maytag standard agitator washing machine and replaced it with this several years old unit. What a mistake! I read the other reviews and see that I share the same problems. I always get a the oL fault as soon as it goes to do the final spin. So I have to reset and try again. Also I have seen the same kind of dirt on the clothing as others report. I dont know that I will waste my time contacting anyone about the fault code. I may just put the old one back in and scrap this thing!
Received new washer & dryer on Oct 2nd, 2015. The dryer has been acceptable, but the washer has been one problem after another. First of all the washer is so noisy beyond belief. The engineering is one dreadful design. At first attempted use, washer would not begin cycle. Sensor would say lock, unlock, lock, unlock for so long, I would cancel & begin again. It became such an annoyance that I placed start of cycle on a timer (it sat at sensor mode for 20 min.) then I restarted next time sat for 15 minutes without starting. After beginning from start position it would start OR NOT. First repairmen told me timer might be off a bit. As days passed with same issue, second repairmen arrived and found that door was off (not completely closing). Repairmen would place an order for new seal. Upon repairmen arriving for third time (new seal did not solve issue) he believes that lid is uneven, & he will order a new lid & return in a few days to repair. I must admit that service has been quick, but the issue is still a headache. I would NEVER recommend this model to anyone and would like for Maytag to replace washer with a different model. The noise is a factor that no one should have to endure. The grinding noise can be heard from three rooms away from laundry area with laundry room door closed! Im absolutely a very very unhappy customer.
Purchased the Bravos XL top load washer a month ago. We work outside daily and our clothes get very dirty. I havent really taxed the machine yet (Im doing what I consider a normal load of wash. I know the machine could handle twice as many clothes as its the 5.3 cubic feet washer, but I havent had that many clothes to put in at one time). The washer works great. Clothes are clean and smell fresh. For those that say this washer is extremely loud - you must not have something set up incorrectly. Either the wet pan you put under the machine is making contact with parts it shouldnt or someone didnt level it properly. Really, this is NOT a loud machine. We purchased from Lowes and they delivered, set up and leveled both the washer and dryer. (Yes, we also purchased the matching Bravos XL front load dryer and were impressed that it dries our clothes in half the time our old one did). We would definitely recommend the Maytag Bravos XL washer and dryer.
This Maytag Bravos is the worst washing machine I have ever had. Who ever heard of washing with almost no water? Takes way too long. Clothes not clean. Any water savings way offset by ridiculous length of washing time. I can wash and dry a load of clothes in an old stacking washer/dryer before one finishes washing in this thing. I was excited to get it and now cant wait for it to go. Wont make this mistake again.
Our problem started when the control lock button locked itself on. Called Maytag and told it wasnt covered by warranty but they did walk us through resetting the power and it fixed the problem until we ran the next load. Now when you try and set it, the rinse only light comes on. Bought the Maytag because I always believed them to be dependable - wrong!! I had a basic model Whirlpool running for a family of 5 for 25 years prior to this Maytag without ever having to call a repair person. Maytag wont deal with the issue so I would recommend to anyone else having any issues with unreliable appliances to do what I am doing - boycotting Maytag!!
We Purchased a Maytag gas oven/stove three years ago believing it to be the quality of the Maytag of yesteryear, Boy have we been disappointed! When Whirlpool Corp. bought out Maytag several years ago they continued using the Maytag name only.. The quality is now less than substandard, It is a cheaply built piece of crap.. We would sell it in a garage sale and replace it with a quality stove/oven but we dont want anyone else to have to deal with this piece of junk! It will soon go to the landfill!!!
Angie from WFCC-PREFERRED APPLIANCE REPAIR had the wiring harness delivered to her personal address and then came out and installed it that same afternoon past 5pm to ensure I had a working stove. She explained what had happened with the parts delivery mixups and also delivered a $100 gift card. Very happy to have my range working and all has turned out well. I am a long time Maytag customer and its great to have all my appliances back.
If I could rate it lower than 1 star, I would. We bought ours new in 2005. Within 6 months, the main pulley for spinning the drum fell off not once but thrice. The repair tech said that the shaft was machined incorrectly at the factory and the bolt that would normally hold it on was backing out. The 3rd time it happened was close to the end of the warranty and the tech could not make it out before the warranty date. When he did show up, they wanted to charge us. I wound up putting the part in myself. Two months later, the suds alarm came on, which caused the water valve to open. The pump kicked out and the water valve stayed on flooding my basement and the electronics in the washer. This happened twice. The second time was a week ago and I tossed the ** out to the curb. We also have a Maytag Gemini double stove which does not work either. This is the second and last Maytag appliance that I will ever own. They are junk!



