Purchase in April 2010 on 12/31, motor and computer panel went out, not washing. I do not recommend this dishwasher cost to repair. Too expensive.

I purchased a Neptune front-load washer in November 2005. Now that its out of warranty, theres nothing that Whirlpool can do for me. The front panel of the washer that surrounds the door has been rattling for a few weeks, so my husband took it off and found a crack on the top right section of the panel where its bolted to the frame. There is a rust bubble where the crack started. We couldnt see any of this until he took it apart. The cost of a new front panel is $185 and the response from Whirlpool? They are “very sorry” that this has happened, but there is nothing that they can do. Oh, really? Well, I come from a long line of Maytag owners and there is something I can do: spread the word about the disgusting piece of junk I paid $1,100 for! This washer wasnt even made here - it was made in Korea and its not worth $100! Note to Whirlpool: your customer service sucks!

Maytag Centennial Impeller HE Washing Machine - The seller left this piece of junk for us. I wondered why because it appeared brand new. After the first washing I knew why. I sure regretted leaving my old set behind. This washing machine wont let you add the amount of water you need. I had to add buckets of water and hope it didnt just empty it out because the sensor controls everything. Twice it just emptied it after I closed the lid and it locked. There is an impeller instead of an agitator. It moves slightly but not enough to move the clothes. To top it off the spin cycle tears into the clothing and twists and wrings it so hard everything is wrinkled with soap residue remaining even on delicate. Each load takes over an hour and the clothes arent even clean. It went to the dump after 4 washes. I went on Craigslist and purchased a used Kenmore and am in heaven. No lock, an agitator, 3 water levels, clean clothing, you can open it and add the missing sock, no sensor controlling how you want to do laundry and no more buckets. Dont buy a Maytag. Look at all of the reviews. They arent exaggerating, they are really that bad. Thank you.

Purchased a Maytag Bravos XL less than 3 years ago Model MVWB725BW0. We have had several repair calls. From reading complaints from others, I have the same: clothes balloon, clothes rip, dark clothes have a scum on them, even a blanket goes off balance and it is hard to start the cycle. It goes off balance all the time, makes a squeaky sound when agitating and the housekeeper can never figure out what cycle to run the clothes on because they always go off balance, there is a loud vibration, etc. The last repair call was for an actual leak on the floor! The appliance company charged us $95 for the service call, did nothing, and told us the parts would be more expensive than a new washing machine. Went to Home Depot today and purchased an LG washer and dryer for over $1500. I am not even going to try to recoup anything from Maytag because this is the second Maytag that I have had a bad experience with and didnt learn a lesson in the first place. Junk. :(

I was always impressed with the front loading spin washers commonly found in laundromats. The top loading Maytag Bravos does a great job of cleaning clothes and does not stick another door in your way when loading or unloading it.

This is a Maytag Neptune MAH8700AWW. This machine has been repaired a couple of times already and it has a will of its own. When it goes into that fast spin cycle that will kicks in and it starts moving. I wonder if someday its going to attack me. So, last Friday night we put a load in and it went into that fast spin cycle. It was making a noise like an elephant in labor so I looked in the laundry room.... Clouds of smoke were billowing out of the top of the machine. Our house will filling up with washing machine smoke! My husband stopped it, but I think it was a gnats hair close to bursting into flames. He looked into the front of the machine when the smoke dissipated and the entire gasket was in shreds. No more Maytag. Never. Im done.

I have had may BravosXL washing machine for 5 years and it is now sitting on the porch waiting to go to the landfill. It has not worked properly since day one, did not clean the clothes properly and even left dry spots where the fabric didnt get washed. Approximately 6 months ago it started making a loud noise while spinning. This week it literally exploded and there was water and oil everywhere, lifting the floor in the laundry room. I am shocked that Maytag would attach their name to such a poor product.

I purchased a Maytag washer 5 months ago. I noticed the washer was not putting enough water in the machine to cover my clothes, and at the end of cycle my clothes would be all tangled up. A repairman looked at it and said there was nothing he could do. Do not buy this washer. It is a lemon. I even spoke to the main customer service representative, he was the most arrogant man I have ever felt with. He basically said deal with it. I want. I want my money back so I can purchase a washer that actually works.

Same issues as many others here, had to replace the main control board a couple of months after the warranty period was up. Funny thing is though, I brought the old board into my local electronic repair shop thinking it might be worth getting it fixed in order to have a spare on hand in case the new one was also short lived... He told me he examined the board and there was nothing physically wrong... The problem he said was in the programming or firmware. Unfortunately, he said Maytag does not offer an update and there is no way to clone the newer version from my new board onto the old one so it was garbage. Seriously Maytag? Hundreds of dollars later in parts and melted groceries all because you wont issue a firmware update? Also have water leaking out of the bottom of the fridge late at night so Im never awake to troubleshoot it. Considering how sporadic it seems to be, Im guessing it must have something to do with the defrost cycle... Have to figure it out though as its starting to cause damage to the floor and leaking down to the basement :( Never again Maytag.

Bought Maytag Neptune Washer/Dryer set and had trouble with the washer from the beginning. It seemed gentle, but ATE my finer clothing, even on the gentle cycle. But the biggest issue was with the Dryer. I had it a little over 6 months & when I turned it on it made a noise, like an earthquake or the rapture was upon us. Got nowhere with the rep & warranty info, & based on the other reviews on here & the fact I really needed my dryer I called a serviceman from my area & thought Id just bite the bullet since its a set and hopefully this was just a fluke. After two house calls, I ended up paying over $500 for a new drum, & was furious. Ive had the cheapest, crappiest washer/dryers from when I was a poor college student that held up YEARS better than this!!! Didnt have the money or means to buy and transport a new or new(er) set & get rid of this JUNK in my laundry room, so, I just hoped I could buy some time. Hmmmph. You know, its almost as if Maytag actually WORKED to make these foul up! And they care NOTHING about customer service or fixing THEIR MESS either. My washer eats many of my items, but the WORST is the Dryer. It comes on when it feels like it, and when it doesnt - well, it will take a break and determine on its own accord whenever siesta time is over --- could be a day, but has been up to three or four days before it suddenly starts working again. This was the worst purchase Ive made in a while. Guess when the next time I purchase anything labelled Maytag will be. Yep the rapture will be sooner.

About 9 yrs ago, we remodeled our house. And when it came to appliances, I was vehement we were going to go with Maytag because of their great name and reliability (We have 7 sons and needed reliable appliances). Boy, was I ever wrong?! We have gone through 2 Maytag dishwashers and countless repairs to the Maytag dryer. And our top of the line refrigerator has been a piece of junk!Of course, shortly after the year warranty was up, the flimsy pieces of plastic holding up the shelves started breaking off. The repairman, who came to replace the cooling coil on the refrigerator, said those shelf plugs couldnt be fixed. The whole front of all drawers have come off as well. He mentioned that Maytag was going bankrupt and started compromising on fit and finish. And he said that we just happened to purchase in that time frame. Now, we have a compressor that needs to be replaced for over $500! I have, in my garage, a Gibson freezer from my grandma that is 40 yrs old, and literally the most reliable appliance we have. Never have we made any repairs to it!I called Whirlpool (since they bought Maytag) to tell about my horrible experience with Maytag, and let them know we have to replace these appliances. I asked if there was anything they could/would do (discounts whatever) to redeem their name. I was told that they would not be able to help at all. So, I told them that I would not give Whirlpool anymore of my business and warn anyone I could, not to buy Maytag, Whirlpool or Amana. Isnt there any appliance company out there who cares about customer service, a good name and a reliable product?!

MHW7100DW Maytag Washer Steam & YMED7100DW Maytag Dryer Steam. Both of them are easy to use. They hold lots of clothing as well as bedding and many different settings. They both do an excellent job. Brand and excellent reputation. Had my last Maytag washer & dryer over 25-years and had no problems with either. Thats why I bought Maytag again. Repairs are very costly when you have to pay technicians. Dont like poor quality construction or enamel chipping when you place items on them. Very easy to clean both of them. Practically no lint dust emitted into the room from the dryer. Had no problems with my previous washer & dryer. Thats why I purchased a full size Maytag washer and dryer again.

I bought a Bravo washer 4 years ago from Home Depot. The spin cycle is stuck on high speed and sounds like a jet plane. Repair man came and said don’t bother to fix it because the bearing is gone. The machine cost close to $900. The repair man charged over $100. We are two retired senior citizens who dont do lots of laundry. I have read numerous complaints about the Bravo washer very similar to ours. Elder abuse should protect us from Maytag’s thievery and lack of help in repairs and replacement. A class action should be in place to address the Maytag Bravos manufacturing defects. There should be a recall and some type of reimbursement on this product . Please help us with this unjust situation.

CWG3600AAS13 - I purchased this advertised as Double Oven. It is NOT - its an oven w/ broiler. The oven shuts off completely during cooking time and comes back on approx. 2-3 mins. This takes place often and loses heat. I have to adjust cooking times and oven temp to make up for the loss. This also happens when broiling. Needless to say it takes MUCH longer to broil anything. When I notified Maytag of this, they responded with it is an open door broiler. Are they serious? I have 2 dogs and 11 grandchildren - burn factor anyone? (P.S. It did not change anything.)

Bought top of the line Maytag Commercial Technology washer because it was supposed to be the most advanced on the market. My experience has taught me that advanced does not equate to efficient, effective, and expedient. The washer settings for an average load (sheets or towels or clothing) is about 111 minutes per load (nearly 2 hours!!). To adjust to what would be a quick wash is about 25-30 minutes BUT the washing part of that is only about 5-7 minutes. I feel like a Pioneer Woman because I must spend most of a day to run four (4) loads of laundry (sheets, towels, dark clothing, white clothing). This is extremely frustrating!! I am sorry I purchased this product.

I have been a Maytag customer for many, many years. In November, 2014 we decided to buy a new matching pair. No problems with dryer but the washer has been a nightmare from day one. Have had at least 5 service calls (lost count). The washer constantly smells. Clothes are not clean. Have to buy and run Affresh tablets weekly. Spend more on wash machine cleaner than laundry detergent. Funny thing is Maytag/Whirlpool makes the expensive cleaning tablets. The customer service at Maytag has not been helpful from day one. They recommended I buy an $150.00 extended warranty. Stupidly I agreed and regret doing it. They still have not fix the machine under the one year original warranty. NEVER BUY A MAYTAG BRAVOS WASHER.

I sold my 20 year old Maytag set and upgraded to this Maytag Bravos washer. This machine takes almost 1 hour to do a load and they come out dirty. Only way to get clean is to set on bulky sheet which uses twice as much water as old machine. This unit should have never been put on the market.

Lets be real and say that people with good experiences dont often end up on websites writing reviews because they are busy enjoying their product! I purchased my set in early 2012 and will admit that initially there was a learning curve with using a washer with no agitator. I enjoy doing laundry and Im really good at it but with this washer I had to change my routine. Always pretreat stains. Deposit clothes loosely around the drum and shake clothes loose before putting them in the dryer. My clothes come out great! I have a child, two dogs and a greasy truck driver man and everyones clothes smell great. I can wash my king bedspread and anything else in my house with no issues. And my washer has never torn any of my clothing, however fragile. I dont iron often and I hand wash nothing.I give 4 stars instead of five for the extra steps to ensure my clothes are clean and wrinkle free. No they dont make things like they used to but thats with all the new stuff. My moms 3000 dollar Samsung set (her washer) isnt working as I write this. Too bad more people with good experiences dont get online and share. Hope this has been helpful.

My washer is great. It get the job done. Have no agitator so I can wash 2 comforters. I really like Maytag Heavy Duty. Can get the job done right the first time. Self clean itself also. Also it is a efficiency.

I purchased a Maytag Epic Z Front Load Washer less than 5 years ago, and there is only 1 person in my household. I replaced a part that the technician said was bad for $300 and that didnt work, so they replaced another part for another$ 200. Then, when that didnt work, Whirlpool deemed my washer irreparable, and they will not stand behind their product. This is totally unacceptable, and I will never buy another Whirlpool product. I will also tell others that they do not stand behind their product. If this was a 20 year old product, I would understand but it is not typical for something like this to happen.

I like most others have experienced the same issues with the new Maytag top load WM. In addition my new machine dances across the floor like a drunk leprechaun. After Lowes told me that with my extended warranty Id have to miss work and pay 100 bucks for a service call I emailed Maytag. Needless to say they didnt even respond. Ive have learned a few valuable lessons. Dont assume that more money means better merchandise. Made in America doesnt say much. And please dont buy Maytag.

This is my second washer in less than 5 years, going third. No customer satisfaction. Maytag/Whirlpool dont care, Customer Service doesnt care - all I hear when I call is, “too bad”, “so sad”, “call a repairman”, so you can spend another $100.00 plus. I hope this doesnt happen with someone elses brand when we buy it. Shame on such a big company.

Our problem started when the control lock button locked itself on. Called Maytag and told it wasnt covered by warranty but they did walk us through resetting the power and it fixed the problem until we ran the next load. Now when you try and set it, the rinse only light comes on. Bought the Maytag because I always believed them to be dependable - wrong!! I had a basic model Whirlpool running for a family of 5 for 25 years prior to this Maytag without ever having to call a repair person. Maytag wont deal with the issue so I would recommend to anyone else having any issues with unreliable appliances to do what I am doing - boycotting Maytag!!

My fairly new Maytag dishwasher took a break and stopped working. No lights on the control panel although there was power to the appliance. First repair call, I needed a new computer board. Then when the part arrived and was replaced, no lights on the control panel! Fuse checked out ok and now waiting for a control panel replacement. Really??? Dependable Maytag? No way and never again to purchase from this company (Whirlpool).

Ten years ago I bought a very expensive set of Maytag Neptune Washer MAH5500BWW and dryer units with the single all-in-one pedestal. The washer starts sounding like a freight train during the fast spin dry cycle. A service tech came out, turned it on, listened, told me it is bad outer tub bearings going bad. And the price to fix is $846. Its essentially a throw-it-away deal. The tech says he has done hundreds of these and its a 3-hour major tear down, the bearings are press fitted and you essentially buy a new outer tub instead of replacing the bearings in the old one. Maytag went out of business and was bought by Whirlpool. What a piece of crap and to think how great Maytag once was. Now I have a dryer and a pedestal that probably wont fit any other washer brand.

To begin with, the Bravos 300 washer was bought because we owned a Maytag previously and it was with us for 25 years. It was still running when we gave it away and the only problem was a small oil leak starting at the drive. The new washer has no agitator, just the new style flat thing at the bottom of the tub. You cannot wash a set of fitted sheets without it turning into a tangled mess. The washer quit working after about 5 years and all indications pointed to the control. The control would reset after unplugging, but would freeze immediately when you tried to enter a command. We live in an isolated place and it is not feasible to fly in a service person. I ordered a new control, but there was no change in function. After several hours of detective work, it turns out that the mickey mouse plug for the electrical connection at the pump had broken inside. Because the pump would not work, the whole control would freeze. We will never buy another Maytag.

I have the same problem noted by the other posts. Water leaking on hardwood floor from the bottom of the freezer. Refrig is out of warranty. Also, the deli drawer is also broken. This is a $2000 refrigerator and the quality is terrible. Please contact me for class action suit inclusion.

Why is it when you wash dark clothes they come out with white spots which looks like soap. I have put very little soap and it still appears. I usually wash in cold water so I tried warm water - same result. I have had a Maytag for a least 40 years never had this problem - what is it I am doing wrong? I have to wash and rinse at least 2 more times. I would appreciate a answer so I can fix this.

We got Maytag 2000 series front load washer just over a year ago. The bearings in the drum are already worn out. I will never buy a Maytag again.

I bought a Maytag Neptune washer and dryer set in 2001. I had horrible mold issues with the washer not long after, and the colors washing setting cant be used without the clothes coming out with a smell that implies they were not cleaned. The dryer lasted about a year longer, before it stopped heating the air and also would not stop running. I will never buy from Maytag again! Much the same as many other consumers have commented, I would give it less than one star if that is an option!

I bought a Maytag Top Loader. I soon discovered that it is not possible to do a cold water wash. After much communication with Maytag Customer Service it was determined that there is no way to bypass it. And it uses a lot of hot water, even on a cold wash. Their explanation was that the water needed to be a certain temperature to make the detergent work effectively. The same detergent that I’ve been using for 40 years with cold water in my Speed Queen. When I need to do a cold water wash, I go to my parents home and use their washer. Disappointing purchase, my last Maytag, for sure.

Unsafe Maytag - We have had lousy service from our last purchase of a Maytag Atlantis washer and dryer. The washer failed after 14 months, and since it was more expensive to repair it, we replaced it. I needed to do a simple repair to the dryer today, and I had to take the front of the machine off. I found the inside too so full of lint. I believe it was only days away from catching fire. The blanket of lint I removed from the top of the heating element appeared to be charred and black, a fire ready to start in my opinion. I will not have this machine repaired. I want this fire trap out of my house. Before you ask, I must add, my wife cleaned the lint trap often. The Maytag Company has not been helpful. I will add that our first set of Maytags gave us many years of good dependable service. What happened to this company?

This washing machine just sprinkles water on your clothes then ties them up in knots. And to add insult to injury, needs repairing every year or so. Horrible! It does have a couple of redeeming qualities, but they definitely dont outweigh the cons. It spins the clothes quite dry and has a large capacity. I have dogs and kids who play football and a husband who does construction, and its not unusual to find lumps of dirt and fur trapped in an article of clothing or blanket. All my bras and sweaters get ruined, it twists them up horribly. The blankets and sheets end up in a mushroom shape. Sad to say, NOT good. I like Maytag, but not BRAVOS.

Maytag Centurian is a terrible product. I dont think the designers of this model have ever washed and dried a load of clothes. Washer problems: The lid (top loading) locks so user unable to determine if the correct amount of detergent is being used. There is an unlock button, but it takes quite a long time to unlock (maybe 15 seconds), then an even longer time (seems like a minute or 2 to restart). The machine is LOUD and at one point in the cycle BANGS. I actually returned the first as defective, but when the 2nd machine made the same noise, I was told, no, thats the way it is. It seems to take much longer to wash a load than my previous machine. The Power Wash tears my clothes. Even the regular wash puts holes in my thin tee shirts after a few washes. Really had to get spots out. I almost have to hand wash to get the spots out BEFORE putting in the machine. Dryer Problems: Takes 70 minutes or more to dry a normal load with a couple of towels. The cover to the lint catcher doesnt seem to be properly sealed. Lint particles get all over the top of my dryer. I bought this Washer/Dryer combo last year. Im annoyed every time I do laundry.

I purchased 4 new Maytag appliances as part of a kitchen update. The dishwasher was the first to fail, less than a year after being installed. The control panel stopped working (random lights would come on, always different from the one being pressed, and frequently incompatible selections such as Rinse Only and Sanitize. PC Richards sent a repairman with a new part, no charge. A few weeks ago, it happened again. PC Richards says that replacement parts are only under warranty for 90 days, so now the repair is on me. I could pay or repair it myself or pay PC Richards to do it. Thank goodness I am handy, but I still have to pay for the part. Now I am reading that the MDB7749 series has a history of this problem. When is Maytag going to own up and issue free repairs? I certainly will never buy Maytag again, as both the range and the refrigerator also have common problems. Luckily, I paid for the 10-year service agreement on those appliances.

A pure piece of junk this wash machine is. It is more of a merry go round than a wash machine. I do not understand how it can be called energy efficient. All it does is spin and spin and clothes come out as beautifully dirty as they were loaded. If you make the mistake of putting a few extra clothes (machine calls itself a large capacity), clothes bunch up and one has to pull them apart. The bleach dispenser was used as one would use a bleach dispenser. However it is all rusted. I had bought extended warranty from Lowes but Lowes did not honor the warranty saying rust was a cosmetic issue. Yet when Lowes sold the extended warranty, they did not specify cosmetics were not covered. It is not even cosmetic. It simply is cheap enamel paint.I have used 200 dollar wash machines but never have I experienced such a horrible and annoying product. I will try one more time to see if Maytag will help out with the rust issue. If not, I will simply cut my losses and buy a regular cheap machine. Maytag should be ashamed of itself. I bought a Maytag because I thought they made the best machines!!! Oh! Well, maybe they did at one time.

Purchased my Maytag range/oven 14 years ago and it still works to this day. I had to replace both oven heating elements. I am a do it yourselfer, took me less than 5min to replace both. The cook top is easy to clean. As long as you take care of it, it should last you a long time.

The Maytag Bravos XL washing machine has a difficult time getting clothes clean. The glass top allows a person to watch the clothing being washed. After one watches this for 5 minutes, it is quite clear that the clothes are not being washed properly. Clothes frequently end up dirty at the end of the wash cycles. I personally believe the design of the agitator is so poor that it is not capable of moving the clothing around to come clean. The tub is a large 4.5 cubic foot capacity, but because it uses so little water it simply doesnt function as advertised. Often there is residue on clothing, simple stains like dirt marks dont get removed. In addition to poor cleaning, the spin cycle is simply bizarre; clothes are twisted to the point that the wrinkles created during this cycle will not come out during the dryer phase of laundry work. I am completely unsatisfied with my purchase and regret not researching this more prior to purchase. I am baffled that this product could actually make it through quality control at Maytag. I have had one service call under warranty to fix the lid not locking. This repair was completed with satisfaction.

Have had problems with the set since day one. Bought brand new from Home Depot. Got a great deal and now know why. Never cleaned the clothes properly, water marks on so many items, musty smelling regardless of how many times we cleaned it, horrible at removing stains, and finally not even 5 yo the motor stopped worked. The dryer has been repaired too and hasnt ever done a stellar job. Will never buy another Maytag product again!

I can see by the comments on this page that the letter I sent to Whirlpool was in vain. I purchased a Maytag double oven gas range (MGT8775XW00) from our local Lowes. We were remodeling a home we had purchased. Unfortunately (as anyone whos been involved in home remodeling/renovation knows well), it took much longer than I thought it would before range could be installed. It was several months later before it was installed. First time I tried to use the top oven, it would heat to set temp (I assume) and then shut down. The larger bottom oven had erratic heating. I tried adjusting oven temps but it was a guessing game. We had Fix-Rite Corp out twice and they were puzzled by the problem. Two times, they replaced the control panel. After the second repair, it was decided the only thing to fix the kitchen was a complete gutting, new cabinets and floor. The oven was pulled out before I had a chance to use it again. By the time we got the kitchen finished and range reinstalled, I discovered the oven still had the same problems and the broiler would ignite sometimes and when it did, the flame would go out after 30 to 60 seconds and would not come back on. By this time, we were past the one-year warranty. After the first repair did not work, I tried to get Lowes to take it back and assured them I would purchase another range from them. They said they could not do that. Now I can see Im going to end up buying another range. Be assured it wont be Maytag and it wont be Lowes. I also own and use Maytag washer and dryer.

I HATE this washer. It had such good reviews before I bought it, but I have never been so disappointed. Doesnt use NEARLY enough water to get anything clean, even when I try deep water wash, bedding, or power wash. You cant switch modes in the middle of a load, and if you leave it paused too long, it drains on you. Ive tried balling everything up as the manufacturer advised. I tried using less detergent, again as advised. Nothing works. Sometimes the clothes on top dont even get wet. Dont waste your money!! If I can find a way to fix my old washer, Im going to do that and throw this thing to the junk heap.

My only issue is that I am short and find it difficult to reach the wet clothes to put them in the dryer. Other than that I am quite happy with the machine. I have had no problems to date. Thank you.

We bought our beautiful Maytag refrigerator model MFI2568AES at our local Home Depot approx. 4 to 5 years ago. The refrigerator stopped cooling last week and we had just renewed the warranty for 3 years. The service repair stated that the problem was not covered (internal corrosion) and they could not do anything for us. Is this how long Maytag refrigerators last? Home Depot was also not willing to do anything for us. Were very upset and disappointed and using ice chests for now.

MFI2670XEMS - I bought a Maytag Fridge MFI2670XEMS in 2012. I dont remember how long it took to start leaking but it wasnt long. Same thing as what most people are complaining about - I also have hardwood floors that are ruined. I just had a kitchen remodel and now I wish the floors werent new. Warped badly under the fridge. It is a constant pain. I have to break up the ice with a blunt object to get it out. I was so excited to get a new fridge. Of course it was on sale, now I know why. I wish I had just kept the old one, at least my floors would look great. Lame.

We bought this Maytag Bravos top loading washer 2 years ago after having bad luck with a front loading Maytag. Maytag was always the top brand to buy so I thought it was the style washer but now I believe Maytag has failed to keep their standard of quality high. My clothes come out of the washer almost dry and full of lint. Even though I use the HE wash soap, it does rinse out of the clothes. Dark clothes come out with a noticeable scum so I suppose the lighter clothes do, as well, I just cant see it. I sometimes have to wet the clothes down to get them clean and I always have to double rinse them which defeats the whole economy issue. Im not happy with this washer and would not recommend anyone to buy a Maytag brand washer.

I had a stroke last year in August and my children got together and bought me a washer. And after the third use this thing started messing up and I had to call in someone. Now the warranty is up and I am sitting here with a new broken down machine.

Failed control panel Quiet Series 300 - After seeing countless notations on the net concerning failing touch panel and control boards, now my relatively new dishwasher has started its demise. It is terrible that so many people have the same problem. I sent an email to Maytag and have promptly been ignored. Unless it sets your house on fire, I guess they are not interested as I am no longer interested in supporting this product. It is nice that you can post such similar design failures for the world to see. Thanks Maytag!

I purchased a Maytag Electric Range (Model: MER7662WS1) at Lowes in February 2011. After few months, we found many rusty areas on the stainless oven door and on the stainless drawer.On 9/8, I called Maytag at 1-800-688-9900 to complain that stainless steel is not supposed to rust. A representative took the initiative to schedule A&E Factory Service to come to my house for a warranty repair, and assigned me an order # 40629499. I did not request for this service call and naturally, I regard this as a warranty service or a service of quality check of a product.On 9/19, a technician came to check the rusty area and confirmed that the stainless steel have rusted and the rust will eat through the panel. The technician called Maytag, and got the answer that Maytag will not pay for his visit because its not under warranty. The technician then checked the warranty manual, but could find not any statement that neither rust is cosmetic nor rust is not covered. The technician asked me to pay $132 for his five-minute checking service. I was so upset and called Denice at A&E Factory Service at 1-800-905-9505 to bill Maytag directly. She ignored my request and said that I should take it to Maytag.After a couple of hours waiting, holding and transferring, I explained to two Maytag customer service representatives my problem, only to get a Sorry, its not covered, its cosmetic, reply. I insisted talking to a manager and finally got Melinda at Care Solution Team. She, too, refused to waive the charge for me and claimed herself as a supervisor and decision maker and theres no one above her who could resolve this issue.I emphasized that A&E service call was authorized by Maytag, I did not order the service. Who would have thought that a service authorized by manufacturer is not covered under warranty? Besides, this representative failed to inform me that rust would not be covered, she should have known better. Therefore, I believe that the person who initiated the service call to A&E should be held accountable. But Melinda never wanted to agree with this logic and kept saying, We dont force customer to have home service. You are liable for the bill.She refused to pay for the service and forced me to pay the bill from the mistake they made. She even refused to give out the persons ID # and name of the person who called A&E. She only documented my complaint--whats the point of their documentation? If this is the tactic that Maytag is using to categorize rust as cosmetic (if rust can damage material, then you should not call it cosmetic), and ban customers from claiming the rust damage so they can use poor quality of stainless steel on their appliances to save the cost, then, it is dishonest to advertise that this oven is stainless.A representative even said that Maytag should have emailed me with the confirmation of service call and noted that its a non-warranty service. Also, A&E should have informed me before arrival that the service is not covered. All these were not true. First, I did not receive such email from Maytag or Whirlpool. If Maytag would have warned me with non-covered policy such as this, they should have the courtesy to call me in case the email was unreliably routed to spam box. A&E only informed me that they are coming the next day, but no such thing as telling me that the service will not be covered. Even their technician did not know about the non-covered issue, and had to call Maytag today to find out.Had the person who scheduled the service told me that the rust on the stainless panels is not covered under warranty, will I still allow the service call and agree to pay $132 for a five-minute checkup and watch the technician leave without performing any repair? I asked Melinda to let me talk to her supervisor but she said that theres no one who can talk to me, and the only way to appeal is to write to the companys executives. The address is: Whirlpool Corporate Office553 Benson Rd Benton Harbor, Michigan 49022. I doubt that an appeal will help me at all. I will take this matter to small claim court, I wont let them force me to pay the bill when I am not at fault.

I purchased a range 5 months ago. It is STAINLESS STEEL. It began to rust. I called customer service and they told me it was cosmetic, so they wont help. I think a stainless steel range should not rust after 5 months. Very disappointed, WILL NEVER BUY MAYTAG Again.

Under no circumstances should anyone buy an MMV4205DE or maybe any Maytag microwave. These units contain defective door switches and will fail within a year rendering the unit useless. The engineer that got the bright idea to protect us from starting the microwave without opening and closing the door along with the engineer that designed the defective switch scheme should be fired immediately.I purchased the unit March 2016 to replace a 10-year-old Maytag that had a failed magnetron, no problems ever with the door switches! This unit started to act up in Dec 2016 with the fatal open/close door problem, I am an EE so I opened the unit and checked the switches and found they were defective, replaced both for $80 and 6 months later the problem is back. I am buying another brand as I dont have time to deal with the problems with this unit. I now have the old white 15-year-old unit that I replaced years ago sitting on the counter to use while another unit is on order. Unit is heading for the landfill next month. Never buy a Maytag microwave, they all have the same problems!!!

I have a 2 year old Maytag Dishwasher (barely used - it is a weekend house) MDB7749sbm1 and the control panel went out about 2 months ago – I followed another person’s advise of hitting normal and heated dry buttons 3x quickly and that seems to wash the dishes – not sure what cycle it is on because all the lights go on including 2 hr delay. I called Maytag and they kept me on the phone and hold with multiple agents for 34 mins and finally agreed to send someone at no cost to see if the problem can be fixed with no cost to me. I will keep you updated.

SO SO disappointed. I thought by purchasing a Maytag washer and dryer that I was purchasing quality products. Not so. After only 3 yrs, the dryer is broken. It needs a new heating element assembly at $139 plus a visit from the technician and installation. In total, it will cost about $300 to repair. The washer is slowly going also. It takes about 2 minutes before it starts. Never used to do that. The technician told me that these do not last and that the computer is likely to go in another couple of years which will cost $400 to repair. I called Maytag to see what they could do for me. They offered the part at 1/2 price but insisted on another diagnosis even though Ive already had one. That along with their labor cost was going to cost more than anyone else. So no more Maytag products for me.

After 9 months, the $850 Maytag Bravos started making extremely loud grinding noises during agitation cycle. We had 5 repair tech visits from A&E Repair, Maytags national repair vendor (and several cancellations + unscheduled visits by same). Each tech said a different part needed to be replaced requiring weeks of waiting for parts deliveries and getting huge boxes delivered to our office and dragging them home since my husband and I work for a living and are not home to accept large parcel deliveries. We had to unpack the washer basket in order to get it into our car and saw it was completely damaged. After 4 months of tech repair visits, using my home as a repair shop, forcing me to take days off from work and still no resolution to the problem, I was finally able to get Maytag to replace the machine. Our previous washer was original to our 25 year old house before it died. Unbelievably, the new Maytag has the very same problems and we are back on the same merry-go-round. This has become a part time job and super headache. I have never had such a horrible experience with a purchase or company. This is not a case of heavy usage either. We are ready to dump this machine! Do not buy a Maytag or affiliate product - Maytag is the worst!

Internet stated refrigerators should last a minimum of 13 yrs and up. Mine is less than 5 yrs. old, a Maytag 25 cu. ft. French Door Bottom Mount Ref. with freezer on the bottom (MFF2558VEW). Had to replace upper gasket in less than 1 yr. of purchase and needs another now (not affecting the sealing aspect on doors, more aesthetic on upper door thin flap that tears easily).Drain plug & configuration for drain was a known manufacturers defect, but cost me money to replace as 3 yr. extended warranty expired. Lower gasket had to be replaced in yr. 4 of ownership, bottom of freezer was producing a sheet of ice that needed removal every week. Normal settings is #3 for both top and bottom, worked fine for 4 yrs at this setting.Last month irregular cooling started to occur- top down to 52 degrees and bottom freezer below -20 degrees - ice cream hard as rock, have to defrost each time in microwave. Maytag repairman said could find nothing wrong, but try emptying entire contents and unplug for 24 hrs. I could hear pieces of ice melting and dropping throughout the evening. Next morning towels I had put around frig were saturated with water. Restarted frig after 24 hrs. and was working fine for 5 wks.This week same exact problem returned so I did the same thing only this time I had to go out and buy a small chest freezer as I had a full one in my Maytag and no place to put frozen food. It is nearing 24 hrs. and no water has appeared on the floor nor did I hear any ice melting and dropping - so dont know what to do. Will call repair man again and see what he suggests. As soon as I can afford another $1400 frig (this was on sale for $1,002 after discounts, but I will buy a less expensive one this time) I will purchase another brand with NO French doors and no bottom freezer. I loved my frig the first 3 yrs. under warranty, but now causing me too much physical problems having to empty and restock frig for repairs. I have a Tappan Frigidaire in the garage that is from 1998 - I bought from a neighbor who was moving and it has been working fine for 16 yrs. with no repairs. They dont make them like they used to!

This is a continuing aggravation! On July 27, I discovered the dishwasher (MDB7600AWW) tub had developed a crack in the bottom right rear and had warped my countertop and the floor under it was full of water! I called the appliance store where it was purchased and was told to call Maytag. I have a 20-year warranty on the tub with free replacement of the unit if it fails. I called Maytag and was told we needed a service call to verify. I scheduled it for July 30, and 3 minutes and $75 later, yup, tub is cracked. Its a known problem, and the dealer has already replaced some for customers. I called Maytag to get the ball rolling for replacement. I spoke with Jennifer and was told shed get back to me.Meanwhile, we went to several stores, checking out other Maytag models. So, Id have some idea of what was available as a replacement. I called Jennifer on July 31 with a suggested model Id find as a suitable replacement. She said shed check and get back to me. On August 13, I called Jennifer for some answers, got the voicemail, and left a message. On August 14, I went online to chat. Finally, I was told Id have a replacement in 10-12 days. Id be contacted to schedule installation. On August 16, I called a local dealer again. He cant understand the problem. Hed replaced two others in a few days. He made some calls for us and gave us the name and phone for the company replacing the dishwasher as well as the work order. Installation was tentative for August 23. (Hed been cut out completely!)I called Optimus Solutions, and theyre awaiting shipment. Tentative installation was on August 23. On August 22, theres still no word. I called Maytag customer service. Sorry, it was shipped to the wrong address, so it was shipped back! Its now in transit and supposed to be delivered to Optimus Solutions today but not being scheduled for installation until August 31!This has become one nightmare after another with everyone pointing the finger at the next guy. Phone calls get only the same runaround. No, speaking to a supervisor wont help - theyll tell me the same thing. Isnt that convenient! Meanwhile, Im still washing dishes by hand and having psoriasis on my hands, which are like two pieces of raw meat right now. It is beyond aggravation; its bordering on torture! (No, I cant wear gloves. They make my hands sweat and even more sore!) Besides, I shouldnt be washing dishes by hand. I paid for a dishwasher that failed through no fault of my own, and now, Im being punished for purchasing it. I can guarantee that if I had no warranty and had to replace this dishwasher, it would have been replaced immediately!Never again. I purchased all Maytag products for my new home. As they fail, I can guarantee I will not be replacing them with Maytag or Whirlpool, which now owns Maytag. I will be telling everyone who will listen to stay away from Whirlpool and Maytag, because their customer service sucks big time.

We (family of 2) purchased our Maytag Bravo XL Washing Machine Model#MVWB880BW in Nov. 2013 for over $700.00. Last week, Dec. 2019, the washer would not finish the rinse/spin cycle. The clothes were still wet. I researched troubleshooting in the Maytag booklet included with the machine and tried everything. It still showed an OL on the readout. It was not overloaded as I only had 3 towels, 3 washcloths, and 3 hand towels in the washer. I tried just the rinse/spin cycle alone to get the water out of the clothes, but they remained wet, and the OH still appeared on the machine. When I called the place where we bought it, they suggested unplugging it, waiting and plugging it back into the outlet to possibly reset the machine. That seemed to work for 1 very small washload. The next day, I tried washing again and the OH appeared with the clothes still being wet. We had a repair person come out. The service call/diagnostic of $116.98 plus repairs of $304.41 plus $95.00 to install of the new Motor Control Board. I feel that cost is excessive for only 6 years of service. Before we bought this machine in 2013, I had a Maytag which lasted over 20 years with NO problems. I always thought Maytag was the best washer, but this experience has proven to change my mind. We went out and bought another washer rather than replacing the board not knowing how long the new one would last. Needless to say, we did not buy another Maytag. I do not feel I can trust the Maytag products anymore. After this experience, I did more research on the Direct Drive used in this particular model washing machine and found that it had been problematic. I would have thought Maytag would have offered a recall to avoid these costs/problems and avoid dissatisfied customers. Along with the original purchase of the Maytag washer in 2013, we did buy the matching dryer and are hoping the dryer will last longer than the washer. We shall see.... This has been an unexpected and expensive lesson.

If I can rate the AquaLift Technology oven cleaning system that my Maytag oven has as a “Zero”, I would. This technology only removes some of the spills on the bottom of the oven. It does not clean the sides or top of the oven. I’m back to the olden days of using a lot of elbow grease to remove splatters and spills. They say you cannot use any cleaners in the oven either. At least with the old ovens you can spray an oven cleaner and wipe it clean. This product has taken us back before there were spray oven cleaners!

Purchased standard Maytag refrigerator w/ freezer on top in 2012. Freezer has never been able to keep ice cream. Never called for repair because after reading several of these complaints, mine seemed to be a minor frustration. However, I am waiting for the other shoe to drop.

Purchased the Maytag Bravo Nov 2010 and had to replace it after just 5 years. In the five years we owned it, it required a new water pump and the stabilizers had to be repaired. Its motor burned up and I was not able to find a replacement. I was quoted $224 (parts only) for a replacement motor and 10 weeks delivery. My wife never liked the machine as it was not able to clean clothes that well. We did not find much difference in any of the settings. We tended to put very few clothes in each load in order to get them clean. We were dissatisfied that it did not have a soak cycle and the lid lock was particularly annoying.

I have owned a Maytag gas dryer for 10 years now. I have had to replace the idler and belt 4 times now. This dryer appears to be built as cheaply as humanly possible just to get it past its almost non existent warranty. The replacement parts are even worse. The idler has a bronze bearing in it as a wear item. Really??? Why was this never even considered as a part that could be lubricated at least occasionally?Granted, lots of people do not have any mechanical ability at all and just pay through the nose for a repairman to come to their place for any repair then pay dearly for the service but, I DO have mechanical ability so I do all the work myself. That is why I know firsthand about the terrible manufacturing results and the very cheaply built replacement parts available at outrageous prices.

Just got off the phone with Whirlpool Customer Care after getting the run around between parts and customer service for most of the morning. My issue is with the shelving on my MSF25D2EAS01 Maytag side-by-side refrigerator. The plastic surrounding the glass shelving is disintegrating and they are not admitting to a defective design only that the original part has been obsoleted and a new one is available for purchase (an over $300 expense to replace three shelves) on a unit that is just over 2 years old. I am willing to bet the old part has been replaced with a different design after they realized a substantial number of customer complaints. As an engineer, it is obvious to me that these shelves are poorly designed for their intended purpose, furthermore my work allows me to recommend appliance brands for large projects so I see no reason to recommend Whirlpool or any of its subsidiary brands (Kitchen Aid, Maytag, Amana, Jenn-Air) to any of our clients. Whirlpool quality and customer service is substandard and no better than any imported brand of appliances.

Model mdb7749sbm. Unit is just over 1 year old and fails in the same way everybody else in complaining about. Here is my question, this failure mode is obviously a designed in feature providing planned obsolescence to the device. Why is this company not being held to account for the damages in this case? Are all the judges that bought that no suit can be brought?Have all of you contacted your state consumer protection organizations regarding this issue? I would also recommend that you write both your state senator, the state consumer protection organization and any media outlets you can think of. High rate of control panel failure, devices activating by themselves when people are potentially away from the house, risk of fire or flooding... these are serious things and I would think a story that some news organization would surely be interested in digging into. Now that would serve to light a little fire under the Maytag organization if something like that was to occur.This sure seems to me to be a defrauding of the consumer - selling them a product at the top end of the price range that has such a significant design flaw that in the end can only be considered not fit for purpose. I havent yet contacted Maytag and Home Depot (who I believe are fully complicit in this as well), but I will be doing so to give them a chance to make this right, which I fully expect them to decline to do. Then I will begin writing letters. Am also considering small claims court. But above all, do not just accept this and move on! Companies like this need to be held to account, and they need to be reported so that others purchasing new devices in the future know to stay away from them.

Purchase date of Maytag dishwasher 12/9/11 for $651.37. Controls broke 6/2013. Used Maytag specified repair service at cost of $450. New control panel installed 7/9/13. Control panel broke again 8/13/14. WILL BUY NEW DISHWASHER. NOT MAYTAG.

The problem with this dryer (MGD7230HW) is the sensors for drying time dont work. The dryer keeps going even when the contents are dry. Have to use manual timer to conserve energy. Not worth the cost.

I bought a Maytag front load washing machine. We paid $1,100 for this machine. About a month ago, it was making a loud noise. I called them and they said were going to come out and fix it. However, our washing machine did not have a serial number. It had the model number/purchase date, etc, but no serial number. Our drier had it, but not our washing machine. All Appliances stated they could not help us until we had a serial number. We spent around 3 hours on the phone with Maytag, trying to get a serial number. Melinda informed us that we were out of luck, and that there was nothing they could do for us. She stated to call Nebraska Furniture Mart, to get the serial number. We did. NFM does not keep serial numbers. They keep model numbers, and purchase dates, but not the serial number. I called Maytag back, and spoke with Arthur. Within 10 minutes, he gave me a serial number to use. Interesting. In the meantime, I have been without a washing machine for 2 days. I have a load of wash in the machine, because now the wash machine has gotten so bad it is shorting the breaker, and not allowing electricity to the machine. This caused the front door to lock and shut down. Inside the washing machine is a load of clothes. All Appliances now has the serial number to order the parts. The parts were supposed to be here yesterday, Jan. 9th. Surprise, they are on back order until Jan. 13th. I called Maytag to see what they could do regarding me without a washing machine for over 5 days, which could turn into 2 weeks. They simply replied that it takes time to order parts, and there is nothing they can do and apologized. I asked what about me having to go to a laundromat and sit for hours, doing laundry. What about sending me out a loaner, to do laundry until you can get the parts. They again replied; there is nothing they can do.I also stated I spent $1,100 for this front load top of the line, Maytag washing machine, because of its name, and supposedly good quality. They again said there was nothing they could do. They did tell me that the washing tub, the part that we needed, was on back order until January 28th. This puts me at about a month without a washing machine. They stated they would try and locate the part, and have it sent out to my house, not the appliance company that is supposed to fix it, but my house, so that once I did receive it, I could call All Appliances, and set up the time/fixing of the machine. This has been pure hell! Maytag is a joke. I paid a good price for a supposedly good company/machine. They are doing nothing to expedite the parts. They are doing nothing to back their products. They are not even offering compensation for my inconvenience of having to go to a laundromat, or being without a washing machine for over a week, and potentially up to a month.I have been without a washing machine for over a week. I have had a load of laundry locked in the washing machine. I have had to drive to a laundromat to do laundry, which includes time and mileage. I have been informed that the parts are on back order, and now could be up to a month without a washing machine. Maytag is not offering any compensation, no loaner machine, no replacement. Instead, they are just saying, sorry, you have to wait for the parts. I would really like the VPs. and Presidents of Maytag to go without a washing machine for a week, or their families to go without a washing machine for a week, possibly a month, and see what they have to say about that company.

The fridge is very loud, leaks water from ice maker, runs all the time. I have had two repairman out to try and fix it but still not fixed. It is one year old now. If I could get my $2100.00 back I would take it and run. It so loud we have to turn up the TV so we can hear it. Drives us crazy.

We are extremely frustrated with this machine. It takes an extremely long time to go through the cycle, compared to past washing machines, even when it is working. It rarely completes the cycle and often goes back to wash and stops. We have no way of knowing if it washed or rinsed or what. To get it to finish, we have to turn the dial to drain and spin. The clothes always come out tightly twisted and tangled up and have to be untwisted and items pulled from each other....so they are extremely wrinkled! This is the first and last Maytag product we will ever buy. We HATE it!!! I would say it has been a lemon from day one but Home Hardware was no help when we complained. We tell everyone to stay away from this product.

We bought this range (model MER8700DS 1) March 25, 2015. Manual states when you use the oven first few times odor or smoke may happen and is normal. It also tells you this is not harmful but remove birds to another room because the fumes can kill them. Noxious fumes? Forget about the birds! Had to open up the whole house and go outside. Burned my eyes, throat and lungs. Day after day, repeatedly turned temp up to 400 trying to burn off what we thought might be a coating. No luck.Maytag got very concerned when I explained about the noxious fumes and had someone come out right away. Tech took it apart. He removed bottom (screwed in) plate that covers the bottom heating element. That plate gives the added ability to have 3 racks and make full use of the 6.3 cubic ft. capacity. Under the plate we found bits of insulation. We think that is what we smelt as it burnt up. He couldnt smell anything when he had it up to 400. So off he went thinking problem solved. Well, it still stinks. We will have Home Depot take it back. Oven takes forever to come to temp which we read in many complaints but thought thats minor. Dont know what oven to get instead since Whirlpool makes so many brand names. And other brands all seem to have their own problems.

MF12269VEM7 - I purchased a refrigerator in September 2013 and my ice maker stopped working within 1 month of delivery. I had the motor and ice assembly changed 3 times and over 12 service visits within the first 6 months. I had the motor and ice assembly replaced in March 2014 and they offered to extend my warranty for a year. My ice maker has stopped working again. When calling Maytag customer service, I spoke to the Supervisor who will pay for the parts but require me to pay for the service calls. As well they only have a 6-month warranty extension on file. This fridge is obviously a lemon but they will not take any ownership because I did not purchase an extended warranty! The Supervisor state he does not report to anyone and he has the final say regarding my service. I will never buy a Maytag again. A year and a half of ongoing problems and no solution.

I purchased my Maytag Bravos XL washing machine in July 2016. In August 2016 it broke for the first time. I was just passed my 30 day moneyback guarantee, so Sears would not take the washer back. I have had more than 10 service calls on this washer in one year. I live in a rural area, so Maytag told me I was in a non-serviceable area and would have to wait WEEKS until they found a repair person willing to come to me. I only live 40 miles from Richmond VA, where I purchased the washing machine, so imagine my shock when they told me they couldnt fix it because of my location! Ive had countless people in and out of my house, and it still does not work right. You can only do very small loads, so the perk of having an XL machine is none. But even at that, it does not properly clean anything, tangles clothes, and will leave even the cleanest items looking terrible when they come out.Ive had a new circuit board, new transmission, new bearings and gears, new balancing rods, and still, Im left with a machine that does not wash and makes terrible grinding noises. I bought the washer and matching dryer as a set, and even the dryer had to get a new circuit board put in it in the 1st 60 days! After thousands of dollars in repairs on a $1000 washer, Maytag will not admit I have a defective machine and replace it! I just ran a load of laundry and have to call Maytag yet again, because the grinding noise gets louder with every run. Do not waste your money!I would give anything to have the 29 year old set I gave away when I bought this garbage back! I have literally been on the phone with Maytag in tears because it doesnt work properly, Ive had to throw away items that would not come clean because there is not a laundromat available in the town I live in. All I want is to be able to keep my family in clean clothing and linens, doesnt seem like too much to ask.

Maytag dishwasher mdb7749sbm2. Purchased the above Maytag dishwasher model in July 2013. Eight months later the control panel ribbon strip burnt out. The first of many times to come. I had the panel replaced three times during the first year (warrantied by Maytag, now Whirlpool). All I can say is thank goodness, I paid $30.00 for the extended 3-year warranty. It has been the best $30.00 I have ever spent. Unfortunately it doesnt count for all the frustration this appliance has caused me. Ever since the first repairman walked through the door, all he could say is that the control panel was poorly made, electricity and water does not mix and never will. When you use the steam option all you are doing is adding to the problem. (The steam option is the sole reason why I bought the model in the first place!)Anyhow, this model has broken down three more times and it is currently down again as I am writing this, awaiting for a service person to hopefully come out as promised next week. I purchased this appliance two years ago and still have one more year of warranty left. Once it is done, I will be shopping for another dishwasher. If I didnt have it covered with a warranty, I would be paying the service fees of about $251.00 each time they came to change the panel. Shame on Maytag/Whirlpool for not recalling this model.

MDBH979SAM0 - Bought this dishwasher from Home Depot 2 years ago and have taken care of it, never abused it or anything. All of a sudden it just starts freaking out, once you start a cycle it will wash and then rewash and then keep going costing us money on electricity, water and wear and tear on the machine. Ive tried everything but it seems like its just stuck in start mode. The indicator lights on the panel flip out too, they will all blink randomly. So when I close the dishwasher and dont intend to start any cycles and it is off it will start up all on its own so Ive had to unplug it. Funny how I called to order a control panel part and its on back order... Very interesting how they are out of this part probably because everyones ordering it.

I bought a Maytag Bravos XL washer in 2017 for around $800 which suddenly stopped working about 1.5 weeks ago. The console wont turn on. I filed a service request on Maytags website which results in Maytag subcontracting the job to a local appliance servicing company. About 10 days later the appliance tech shows up to my house. I had to pay $125 to the service company for the technician just to show up. After, he tinkers with the machine and 5 minutes later gives me a quote totaling $789.07. Of that amount the parts component was $482.09. He told me that the computer was bad. I was appalled. This was a 2.5 year old well kept washer. I called Maytag company next day to see if they could at least cover the parts cost. Especially as I have a large family with 3 kids plus elderly family members. After waiting 33 minutes on the phone, the CSR took all the appliance info and tried to see if she could get Maytag to cover the parts cost, given my situation. After about 5 minutes, she told me that Maytag declined my request- quoting that my appliance did not have any warranty and that the notes on the computer regarding my appliance indicated that it was field scrap. Field scrap?? Really? This was an appliance that was bought at Home Depot.This is the lowest of lows that this company (Maytag/Whirpool) can stoop. For a billion dollar company, that are advertising their products as Made in America, they have no heart and no empathy for their customers. They build sub-standard products comprising of cheap parts so that their products only last a few months, then they try to sell you their sub-prime warranty services that are full of holes. And for those poor souls that dont sign up for their warranty services, God help them if their appliance breaks down. They are then left to deal with Maytag/Whirpools appliance service vulture contractors which in tandem with Maytag conspire to squeeze every last cent out of hard working Americans (Especially during these trying times).Just to compare my situation. My parents bought LG washers and dryers in 2008 which remain in full working operation to this day (12 years in operation). The Maytag Bravos broke down in 2.5 years. Use my experience as a lesson. Do yourself a favor and save yourself the headache and heartache. DO NOT, I mean DO NOT purchase or support Maytag/Whirpool appliances. You are better off spending your money with LG or Samsung.

I purchased an expensive front-load washer and dryer a few years ago. About a year after I purchased the washer, there was a foul smell that developed. I contacted Maytag and they informed me of the directions to follow - keep the washer door open when not in use and use Affresh tablets periodically. I followed these directions and was unable to prevent the washer from developing mold in the washer. Id like to file a formal complaint on my washer and dryer. I want a refund on it. I paid way too much money on these units to suffer. Here are the details on my units: Maytag 5000 Series with steam 4.5 cu.ft., Maytag Commercial Technology, Model: MHWE550WW01, Serial: CS00202582, Type: 199-02 732 WT/CR, 12 amps, 120 volts, 60 hz.

This is not about a Bravo but Maytag is the biggest piece of junk Ive ever owned. Have not had the washer but a couple of years and is leaking somewhere inside of the machine. Have to turn the water on and off just to wash clothes and still laundry room floor soaked. The dryer I have to run for 70 mins. on high heat at least twice to dry clothes, 3 times for your towels. Of course it lasted long enough so the warranty had run out. Never ever again would I buy this crap.

I purchased this Atlantis dryer several years ago. To this day, I have replaced the rollers and drum three times. What a piece of junk! This will be the last Maytag I ever own.

Refrigerator (Model Mff2558vems) purchased end of November 2011. Early in 2013 notice refrigerator first forming ice all over freezer, including an ice sheet on bottom of freezer. Then noticed water around refrigerator. Called maytag and they sent repairman even though a little over year and out of warranty. Their service people seemed to know exactly what was causing the leak as they came in with the correct replacement part. Worked fine however, there was damage to my newly refinished hardwood floors which Maytag did pay to repair. A couple of days ago I opened the freezer and again noticed ice all over freezer. The next day, water all around freezer. I cleaned everything up, so I thought. The day after, we noticed the hardwood in kitchen buckling up far from refrigerator and the laminate in dining room bubbling, even though there was no visible sign of water. Called Maytag repair company but they couldnt come out for a couple of days. Called another local repair service familiar with Maytag refrigerators and he couldnt find anything wrong with refrigerator even though he knows leaking caused by refrigerator. Called insurance co. and they sent over service master. Leak is definitely coming from refrigerator. They had to pull up hardwood floor, part of walls, the dining room. They now have five large fans going and a defroster to dry things up. This is upsetting, as my daughters wedding is next month, my husband is currently laid off and I dont need this kind of aggravation again. I love the french door idea, so roomy for my large family, but I am now afraid of this refrigerator. I dont want it but think it is ridiculous I have to shell out more money when the refrigerator is less than 3 years old. I talked with a higher level supervisor at Maytag and they are only willing to give a 100.00 rebate towards a new refrigerator since the refrigerator is out of warranty. This is ridiculous. I thought by buying American I was helping our economy but what I got in return is heartache and crappy merchandise. If there is a lawsuit in California against Maytag about these refrigerators I want to join. My friend in N. CA who bought her Maytag refrigerator the same time I did is also experiencing leaking. So frustrating.

We bought a new Maytag top load washer March 2018. July of 2021 it starts making the worst racket Ive ever heard. I thought at first that there was a dog being killed by another animal. As I ran to the door I realized it was my washer. Long story short, repair guy said itd be cheaper to just buy a new washer. Maytag did nothing to help us resolve the issue of a 3 yr old machine totally useless. We bought this machine because we thought it would last for years. I mean their commercial shows the repair guys doing nothing because Maytags never need service. My new machine is not a Maytag. No more Maytags for me.

The dishwasher doesnt clean and the dishes and silverware come out greasy. What a piece of crap.

We bought a Maytag dryer and within two years the drum cracked. It will cost over $500 to repair it and then will the new drum be better? I bet not. Piece of junk.

JADE model RJRS4270. Had this model for 10 years with more than 10 service calls. Always breaking down and Whirlpool will not honor the warranty. Paid for an extended warranty service to Maytag/Whirlpool offered by the manufacturer. When unit broke Whirlpools warranty service provider Assurance said Whirlpool no longer provides the parts needed, sorry can’t honor the extended warranty you had paid for, no parts, and no refund. The evaporator drip tray had been replaced three times. Asked to have the unit replaced. Whirlpool was absolutely disrespectful and only offered me to the option to buy another discounted $8K unit for a with ~ $2K discount.So far approx. $6K unit + approx. $1K extended warranty (not honored) + approx. $1K parts and service out of my pocket (Whirlpool continued to tell me it was not warranted). Although the operator’s manual said it was covered. While under warranty Whirlpool doesnt have replacement parts to service it. Multiple service tech are telling me there are many known issues with this unit. Found out there’s class action law for the same issues Im experiencing. Whirlpool only offered a new unit at approx. $6K. So total for me to date if I choose to take the discounted unit would be $12K. Dont buy this unless you have a good lawyer. Hardly seems reasonable. Extraordinary time/money loss and aggravation.Bought 8/1/05 S/N ** Model RJRS4270C $5,400. Service call 5/10/06 Repair - Freezer dripping water and pooling on floor. Service call 6/28/06 Repair - Defrost drain problem, ice backup, drip tray. Service call 7/5/06 Repair - Defrost drain problem, ice backup, drip tray. Service call 7/12/06 Repair - Unit not defrosting. Service call 8/26/06 Repair - Freezer not cooling, ice backup, fan burn out, drip tray. Service call 9/2/06 Repair - Evaporator fan not working. Replaced unit 9/_/06 S/N ** Model RJRS4270D. Maytag Dependability Plus Cert No. ** $99.00 8/02/08 thru 8/02/11. Maytag Extended Service Plan Plan No. ** $297.19 9/02/09 thru 9/01/12. Maytag Extended Service Plan Plan No. ** $405.31 9/01/12 thru 9/01/2015. Service call 10/13/10 Repair - Ice build up in fan, freezer not working. Service call 10/20/10 Repair - Installed new drip pan, bi metal, fan motor. Service call ~ 8/_/15 Repair - Service tech states, Whirlpool no longer has parts. Even though we paid hundreds to have a still active Maytag contract extended warranty. Whirlpool outsourced service to third party. Service call ~8/_/15 Service tech refuses to repair because cant get parts from Whirlpool. Asked me to find part on eBay or some other source so he could repair since Whirlpool could not provide. Got part. He did fix. Freezer stopped working 4/2/16. Customer support 4/3/16 followed owners manual instructions for warranty and call number, Whirlpool said theres no warranty and to call any local service tech. (Owners manual said compressor was still under warranty). Service call 4/4/16. Tech refused to work this Whirlpool unit, believes to be issue with the compressor leaking or system blockage or bad valve in compressor. Customer support call back - Krisi, was warranted. Jade Specialty Department. Customer support call back - Jared, no warranty, sorry. Explained contract to him. Nope/Nada. Customer support transfer - Jan, yes was warranted. Asked to speak to manager/sup. Said if you won’t honor warranty then please provide replacement. Transfer to Mike said we must schedule service through Whirlpool to fix contradicts. We asked for reference number to track. Mike said they don’t use reference numbers (contradicts Jared from when he asked me for a reference number). Two days no call from Whirlpool. Customer support call back 4/7/16 - Kari, offered small discount for equivalent new or refurbished unit $5,739 for Model KBSN602ESS. Said although under warranty, Whirlpool may not be able to provide parts to repair unit, but they will sell me an equivalent unit.

The Maytag Neptune TL washing machine has always been extremely loud! It smells awful and now our clothes too! I have found mold in the washer and cannot get it all out even with bleach. My children are extremely allergic to mold and they have had problems because of this. I am very disappointed in this washer and find it sad that no kind of action has taken place to help people who have bought them.

Bought a Maytag refrigerator/freezer 18 months ago. The freezer went bad. The first repair guy said it needed a new computer board which wasnt covered. Called Maytag, they wanted another repair service to look at it. He said it needed a new evaporator. We have now spent $250 to be told the repair will cost another $500. Maytag will make a goodwill gesture because we are a nonprofit business to cover the part only so we will still be out another $300. This is unacceptable for a relatively new Maytag. Obviously they can no longer be counted on to back their equipment. Very disappointing.

I purchased a Maytag dishwasher in 2013 and the control panel needed replaced within the warranty period. About a year later, the control panel started to malfunction again, this time out of warranty and Im told it will cost over $350 to repair. I paid a lot for this dishwasher and thought I would get years of use out of it. I plan on buying a new cheaper one (not Maytag) for a little more that the cost to repair the Maytag. Im very disappointed and will not purchase another Maytag. I also read online that Im not the only one experiencing this problem.

Our Maytag refrigerator was about a year old when we noticed rust on the edge of the stainless steel doors. I called Maytag and they were nice enough to replace the doors even though the warranty had expired by their standards. Keep in mind, the warranty starts when you purchase the product, not when you install it. We ordered our appliances from Lowes well in advance of our kitchen remodel so we would have them when we needed them. The time our appliances sat in Lowes warehouse used up two months of our warranty.Now, the new stainless steel doors are rusting and they are refusing to do any thing about it. Should stainless steel rust? Maytag doesnt seem to care whether their product performs the way they should. Its all about the warranty. Once the warranty lapses, they could care less whether their product blows up. Thats the customers problem. Whatever happened to building a quality product that lasted and customers bought for generations? Obviously, thats a thing of the past.My goal in writing this is to make consumers aware of appliance warranties. When I spoke to Lucas, a Maytag customer service supervisor, he informed me their products offered no warranty on the finish of the product. So, according to Lucas, the finish on your brand new Maytag appliance could flake off like dandruff and its your problem regardless whether its a manufacturing defect or not. Remember, buyer beware!

I purchase the Maytag Bravos washer & dryer set 3 1/2 years ago brand new. I figured being a Maytag it would last for a long time but nope I was wrong??? I will never buy another Maytag product as long as I live and I will tell all my friends and family not to purchase a Maytag product also!

Bravo Large Capacity Washer with Optimal Dispensers - 4.3 Cu. Ft. - The washers shortest cycles take at least an hour (not including having to do another spin/drain) and uses such little water that I have to use the extra rinse cycle on most loads. The washing machine is VERY hard on the clothes; towels (which I feel are pretty hardy) have been destroyed. Today the machine stopped draining/spinning completely and smelled like it was burning. I called the warranty number and was told it would be a week until someone could come out. When I tried to escalate a sooner repair date the manager Jessie refused to assist in any way insisting there was nothing he could do. I spent the morning calling my local repair shops and was able to find a Maytag warranty repair person to come out the same day, but had to call the warranty number again and have Maytag place the request. Sorry for the long post, but this washer is the WORST purchase I have made. The warranty experience was very unimpressive. I will not be purchasing anything from Maytag/Whirlpool/Jennair ever again.

I purchased a Maytag front loading Epic z washer and I paid a great deal of money for it and now I have a broken part on it. We contacted the Maytag manufacturer and they have informed me that the part would not be available for up to two months maybe 6 months. I cannot afford to buy another washer, so now I have a broken washer and need to purchase another washer until the parts come in. I would not recommend this washer or dryer to anyone ever.

This machine was in best machines of 2019/2020. It has many features. Ive had one day and have multiple concerns, I will be returning the machine. The dryer isnt great either. Had multiple loads not dry. On the washer, there is no interior light so you cant actually see items in washer to judge soap etc. Has a soap disp that is supposed to hold multiple loads, says 8. Ive washed over 8 and the out of soap alert hasnt come on as youd expect, but when I check the dispenser is full of water so who knows! Cant see inside so I have so way of knowing if there is soap that is still going in, should I add more or what? The alert bell is too quiet, cant hear outside of the laundry room. Multiple loads have not spun out well, leaving standing water and clothes too wet for dryer. Ive had to run a drain/spin cycle to get clothes spun out. It is supposed to connect to wifi but that hasnt been successful, plus, not everyone keeps a phone on them 24/4! Need a louder alert. I washed a sm item that threw it off balance. My LG washed a small floor mat with no issues. I do a significant amt of research before a LG purchase and I feel I was lead astray. I am not happy with this washer or dryer. I wanted to buy American made but this is not up to the standard I expected from Maytag.

My dishwasher is one year old. It is very quiet and cleans well. Stainless steel makes it look great too. Efficient, energy saver dishwasher with great capacity and large utensil holder. This is the best dishwasher I have owned.

I love my dishwasher. The only hold back is similar to what I hear about all others and that is that it takes a long time. I love that is it quiet, has lots of room and is easy to use.

My husband and I bought a Bravo XL washer in the fall of 2015. I certainly wish we had read the reviews on this site of this product. We would have saved ourselves a lot of money and grief. This machine does not clean clothes and actually damages them during the spin cycle as reported by others. This low water no agitator technology does not work on a top loader. Stuff doesnt come clean! Im not sure what we are going to do but we learned a valuable lesson the hard way. We purchased this machine in September of 2015 and are unhappy with it!

Purchased a new side by side American made Maytag refrigerator (Model: MSD2559XVEB ) in August 2010 from Best Buy. Just returned from a 3 week vacation and the refrigerator died shortly after we left on trip ( 14 months post purchase date ). $700 worth of food ruined.

We purchased the Maytag front loader Neptune washer and dryer set in 2006. Since then, the washer violently vibrates during the spin cycle - moving out of place and requiring me to move it manually. A certified Maytag technician came out to fix it and could not. The Maytag representative I spoke with said the circuit board is known to be defective and Maytag has not given any direction on how to fix, but that the board is irreparable at that time (in addition to the mold smell that emits from the washer despite the fixes for this). The old washers also used to have a coin receptacle so that any coins that were left in pockets went into the coin receptacle instead of into the pump area. This protected the pump assembly. But to cut costs, they took that coin receptacle out. This causes any coins or other possible things that fall out of the pocket to go into the pump area, getting lodged in there and requiring a costly replacement for the part in addition to costly labor. This washer does not do the best job in the spin cycle because it vibrates so much, leaving a lot of excess water in the clothes. I have also smelled a burning smell when doing loads that suggests there may be electrical issues that could cause a fire hazard. Then there is the dryer. The Maytag Neptune front load dryer has design issue with the electrical assembly. We smelled a burning smell and unplugged it. After taking apart the front cover, the heating coils had set on fire excess lint that had gotten into the heating assembly. In addition, the coil snapped in half, possibly causing a short in the wiring. This also caused other electrical issues that are causing more money to fix. In addition, this is the second time we have dealt with electrical issues with the dryer that have cost us over $400 to fix, including having to replace the drum because it was cracked. Lint and other items seems to get into the very important electrical areas of the dryer due to a faulty design in the lint tray, because the lint goes right through a hole into the areas where the heater coils are, which caused the burning smell in our dryer. In my opinion, both these machines could be very good machines if they were not made so cheaply and if they put good quality into the machines. They dont seem to be worth the price and the support is not there. Even more frustrating, the company does not stand behind the product, leading me to believe that they know about these problems, but dont want to fix them when they go bad. This can pose a hardship for families waiting for two weeks for parts while their dryers or washers are broken. Not to mention the enormous repair costs after the warranty has expired. Try to get them to replace something on the warranty and you have even more problems.

I bought a Maytag Bravo washer 11 months ago, and I have had nothing but trouble with it. I have had it worked on twice, and now, Sears is sending me a new one, because it is broken again. I would rather have my money back, go somewhere else, and get a new washer. I will never buy anything from Sears again. They could not send a person out for other repairs for 1 week. Then they would have to send out for parts, because the drum is peeling on the tops. So that means more time to wait for parts to come in, and the machine is not spinning out. The cycles are not washing right; sometimes, they wash a cycle 2 times.Sears does nothing but give you a runaround. And the Morrisville Vt. store manager is so rude. He was talking to me like I was stupid. Now, I have to wait 3 more days before a washer comes in from the warehouse after Sears told me it was coming on 4/24 between 9:45-11:45. Then the manager told me I could take the floor model if I want it today, which has scratches on it. I was hoping someday to buy the dryer to match the washer. But now, I do not want anything to do with the brand. I bought a Maytag refrigerator also last year. Its beautiful. Everything is in my kitchen, and I have been working on getting everything to match. I am raising my 2 grandchildren and am on a fixed income. They treat people awfully at Sears, and it is too bad Maytag works with them.

We have a Maytag washer. It is the noisiest washer I have ever seen! It is in the garage as you could not have this washer in a house. The deep water wash is not deep enough. It bangs and knocks VERY loud! There have been times when all of the clothes are not even wet.

Received new washer & dryer on Oct 2nd, 2015. The dryer has been acceptable, but the washer has been one problem after another. First of all the washer is so noisy beyond belief. The engineering is one dreadful design. At first attempted use, washer would not begin cycle. Sensor would say lock, unlock, lock, unlock for so long, I would cancel & begin again. It became such an annoyance that I placed start of cycle on a timer (it sat at sensor mode for 20 min.) then I restarted next time sat for 15 minutes without starting. After beginning from start position it would start OR NOT. First repairmen told me timer might be off a bit. As days passed with same issue, second repairmen arrived and found that door was off (not completely closing). Repairmen would place an order for new seal. Upon repairmen arriving for third time (new seal did not solve issue) he believes that lid is uneven, & he will order a new lid & return in a few days to repair. I must admit that service has been quick, but the issue is still a headache. I would NEVER recommend this model to anyone and would like for Maytag to replace washer with a different model. The noise is a factor that no one should have to endure. The grinding noise can be heard from three rooms away from laundry area with laundry room door closed! Im absolutely a very very unhappy customer.

My Maytag AquaLift Range MGR8880AS0 was given to me in September 2014. While the range top was excellent and gave me no problem, the so-called self-cleaning is a total joke. I do not do a lot of grease baking or broiling so I have not needed to clean the oven only twice. The first time was a total surprising astonishment. When I opened the oven immediately after the cycle was completed, the oven was not even 350 degrees, most of the water was still in the oven! This happened shortly after a family crisis (my husband became ill and died), so I did not do any inquiries regarding the cleaning failure. Today, January 24, 2018 I decided I would do my second cleaning. Wow, it was a total and complete failure. The oven was barely warm.I always had a Maytag washer, way back in the 1970/1980. My four children grew up with the Maytag, So, I think when one of my children decided to gift me with a new range after a change in location, the Maytag name was at the top of the list. Unfortunately, in 2014 Maytag was no longer what it had been way back in the olden days. The name Maytag does not stand for what it used to stand. End of my story. Thank you for giving me the opportunity to get this off my chest. Since this was a gift, I do not have a receipt. However, I have an insurance renewal due advice (coverage expires 05/24/2018).

I bought a Maytag stainless steel refrigerator w/ freezer on the bottom. Since 6 months fridge being in my house I started to have problems, rust on the doors, water coming out of the bottom, freezer door got stuck w/ ice and couldnt be opened, butter, eggs, milk can be frozen one day and the next they have mold and bacteria because of the changes in the cooling system, among my problems. And what? Well yes thank you so much for the guarantee Maytag has in Puerto Rico, IT SUCKS! They been in my house more than 5 times and nobody really says whats wrong. They supposedly change the computer, still having problems, and this was done after more than three times visits from Maytag guarantee. Im still paying for the damn fridge and DO NOT HAVE A RELIABLE REFRIGERATOR. Im wasting too much food, Im obligated to buy food almost every day cause Im scare to give something that may be bad and my family will be food poisoned. Whos going to pay me or my family if something happens. Maytag is still running falsely commercial ads and somebody MUST STOP THEM. This appliances are not free or cheap. PLEASE help us because Ive learned that Im not the only one having problems in Puerto Rico w/ Maytag. Also I believe Maytag is using technicians not ruled by the government of Puerto Rico and thats why the service is horrible.

I bought this Maytag dishwasher model mdb6709awq1 from Home Depot that installed it; they did a good job installing for a fair price. My gripe is with Maytag. I have owned a Maytag dishwasher since 1977. Back then it was the best you could buy. Since Maytag sold out to Whirlpool to save being bought by the Chinese, the design of the dishwasher has lost or gave up their unique design that made it so good and dependable. The inside of the rack/drawers has been totally changed. It used to have fold down racks on each side of bottom rack that was great for coffee mugs, small bowls/containers, and they came out sparkling clean. The utensil basket was centered front and again the utensils came out super clean. Maytag sold their soul when they sold out to Whirlpool. Dont know if that was part of the deal that they give up their unique design or why did they change the rack design. I wish I still had my old Maytag from 1998 that yes, worked without a problem, then I sold the house with the dishwasher. Why is it that so many appliance makers have taken dependable workhorse designs and phased them out? What is wrong with an appliance lasting for years, decades without problems? Only thing I can think of is that they wont make millions every year as they only would sell so many a year if they are dependable as they wont need to be replaced.