I bought this washer almost 5 yrs ago and oil has been leaking from it. Called company who sent a tech to my home and declared it a total loss. All he did was tilt it for maybe 1 minute to determine this. I am out a washer. Nothing from this horrible company. They quit making the washer but cant even compensate the owner with anything to purchase a replacement. Will keep passing the word.

I bought this Maytag dishwasher model # MDB7749SBM2 and of course it ran great until the warranty was up and then the touch pad started acting up where if you would press normal every other thing would light up. I replaced the keypad and then the controller and its working at this point again. The keypad ribbon cable had a big burn mark in it and by all these complaints it seems like an issue Maytag has and does not want to address. Luckily I work on electrical and was able to do this myself and I had no labor but over $300.00 in parts. What upsets me is I bought because of the reputation and the Made in America on it and it was replacing a 20 yr old Kenmore that was still working great when I took it out. With all the complaints about the same issue Maytag which is Whirlpool would step up to the plate and fix this. No more Maytags/Whirlpool for me again.

My Maytag washer MVWB400VQ was purchased four years ago and was used by two people. It started making a sound like an airplane taking off and is very loud. We called a service technician who said the outer tub was gone. I called Maytag to see if there was a recall or warranty of some kind. At that point I was told they do have a warranty but could not sell it to me because I had already had someone diagnose the issue. I paid $800 for the machine and the difference between the repair and the warranty was $40, so I thought it would be smarter to have some type of coverage if anything else went wrong. Nope they will not give you the coverage. The moral of the story is they really do not want to provide customer service unless you are unaware of the actual repairs needed so they can get more $$ from you.

Would give them 0 Stars if that was an option. Bought a Maytag washer and dryer in Aug 2021. Washer broke Jan 6 2022. Called Maytag/Whirlpool on Jan 6 as it was still under warranty. They only had one service company in our area to work on the washer. I called them and it took them 10 days to come see what is wrong. Ordered parts. Said it would be 2 weeks. We are now 6 weeks into this with no parts. Called customer service and they said they were notified that their service company needed a part and would take another 21 days to resolve. Talked to a supervisor (Demetrius) who sounded like he did NOT want to be in that position. Offered no solution other than we will just have to wait. Threw a 3 month extension for the warranty on which still does not fix the problem. Sad to see this company go down the tubes as it was once a pretty decent business with solid products. No longer.

Worst product I ever purchase. I have four kids which are boys. This washer does not clean very good. I usually soak the clothes first before I put it in the washer. Never purchasing their product again. Now I am stuck with this washer because I cannot afford to purchase another one. Hate it.

I bought a Maytag Washer Bravos XL approximately 13 months ago. To be exact, July 16th, 2016 through Home Depot. Model #MVW8775DW. Since I bought, the washer shakes, and doesnt complete the cycle as it gets stuck on the spin cycle. I have called Maytag and they have sent out a technician... They have told me that there is nothing they can do. I told Maytag that their product was a lemon and this should not happen... And to please it with one that is not defective. Since then, the cycle does complete, but the clothes are soaking wet and I have to run the cycle again, just on the spin cycle.

I bought a Maytag refrigerator, model MBF2258XEW, March 2013. Bottom freezer, single door. The past 3 or 4 weeks I have been noticing water occasionally puddling on the floor at the freezer. The ice maker has never been hooked up, with no problem before now. I recently noticed that my wood floor is darkening in a spot that often gets wet. After reading some of these complaints it appears I am not alone experiencing water problems with something that is sold on its reputation for being trouble-free. I also see that I should expect to pay a few hundred dollars out of my pocket to fix the problem. Very disappointing.

Works great, quiet, cleans better than the others in my opinion, have had many others and they never impressed me like this brand does! I think this one gives you your money's worth and you don't have to look no further for a dishwasher again, and is top quality and hardly breaks down as well.

Dont ever buy this washing machine. After warranty was up, the motherboard went. After that, the pump went. Now, the machine has been shaking and we have to realign the clothes in the washer on an average of 6 times before it completes the cycle. The banging is nerve-racking! Never again buying Maytag!

I have an MFD2560HEB refrigerator that I purchased 6 years ago. I paid a premium price for what I thought was a quality product. It has had issues with the ice maker from the beginning, yet I was always able to get it fixed with unplugging the unit for a while. The fan inside the unit stopped working last year. I took apart the entire inside to replace it, and now, 4 months later, the water is completely frozen. Unfortunately, I purchased a Maytag induction stove in May and less than a month later, it is not working either. Maytag quality is not! I asked if I could return the stove, but was told I had to let them fix it. Im still waiting to use my $2,000 stove!

The bottom oven of my Maytag double oven range (serial #MER6765BAS18) caught fire while I was baking there. The coil burnt out and separated. This did not occur due to food spill or other means. The coil was charred. The stove top does not perform adequately and the coils do not heat uniformly.

Maytag Bravos XL MCT (Disposable). Model number MVWB835DW3 Top load washer. I’ve read many of the reviews on the site and feel your frustrations. Let me start by saying, at least you have a choice of products. I’m stationed in Okinawa Japan and have ONE place to buy my appliances and a choice of two machines. Both of them are garbage Maytag products. The first one (model noted above) died after 18 months. NOTHING they could do! The “technician” they sent didn’t have a clue. His answer was to replace the control board. Time to receive part? Up to 30 days. Really! My option? Buy the exact same product. I can’t even describe how screwed over I feel.

Update 3/7/2018. I have been without a working microwave since 1/23/2018. Technician sent from Maytag came out to repair it and said he needed to order a new board and door switches. These items were installed on 2/26/2018 but did not solve the issue. The technician said the microwave needed to be re-wired completely and would schedule for the microwave to be removed and brought to shop where it would be repaired. After I called Maytag and explained the situation they told me they would replace the microwave (with the same model.) I called today to get an update on when the new microwave would be installed and they said not for another 14-21 days!!! After expressing my displeasure at the whole situation I was told by the Maytag representative that I could choose any new microwave model (under $399) from the lines of Maytag, Whirlpool, Armana, or Kitchen Aid. It would take about 14 days for delivery and they would schedule the installation at no additional cost to me. So now I am researching microwaves again!!! Ill update this review once the new microwave is installed.

Maytag has always been my choice with appliances. Ive purchased others and always dissatisfied. This dishwasher has been a trooper and lasted forever. Its been overworked with 4+ children and yet still going strong. I recommend Maytag????

Purchased Maytag Jetclean Dishwasher Model # MDB7749SBM3 on March 19, 2014 and on June 10, 2017 the washer would not go through the cycles properly. So I got on the internet to check out the problem. Maytag has very flimsy wiring circuit on the back of the control panel that rusts out due to being close to high-temperature water. Obviously a design flaw. The only way to fix it is to replace the control panel for $150 dollars with another flawed part. Do not buy Maytag dishwasher.

We bought a Maytag dishwasher (Model: MDBH979AWS3) in January 2010. In April 2012, the control panel stopped working. A local repairman came out to see it for $160, diagnosed it, and suggested that we call Maytag to see if they would give us the part because it was only a two-year old machine. He did say that the control panel was not a part that was troublesome!Maytag offered an extended warranty for only $287 that would cover the part! The total repair cost was almost equal to the cost of a new machine. Home Depot, when consulted, acted as if they know nothing. After reading about other peoples experiences with this company, I feel that it is no longer an honorable company standing behind its products. In fact, the whole repair process is set up to rip off the consumer.We will now look to purchase the best and cheapest non-Maytag product, not from Home Depot, and throw it away when it gives out, which more than likely will be soon. These companies have finally convinced me to do what I am sure what they have always wanted every consumer to do. Throw it away when it breaks down.

We purchased a high capacity washer (MVWB835DW), along with the matching dryer, two years ago from Lowes. This review is not about Lowes. They did the best they could to make things right. The review is about the Maytag washer (made and serviced by WhirIpool). It has been nothing short of a debacle. The first two washers did not work and had to be replaced. The third and current washer has been repaired three times, including the drum and motor. We have been without the use of the washer for over a week each time while waiting for parts and Whirlpool to approve the repair. The washer is not high capacity as advertised. Filling the drum even half way results in the washer stopping mid cycle whereupon we have to adjust the contents back into balance. In addition, the machine leaves a lint residue on dark clothing that has to be wiped off by hand. We have asked Maytag/Whirlpool to replace the machine but they say it has to fail for the same issue four times in order to qualify for replacement. We are done and will purchase another washer from a different manufacturer. It’s easy to understand why Samsung and LG have become such a dominate force in the laundry sector. Whirlpool/Maytag does not care about you or the problems with their product. Buyer beware!

I purchased Maytag gas range in March 2011 at Home Depot, Model No. MGR5605WWO. I received the product in May 2011. The porcelain on the grates chips away leaving large grooves in grate, which affects cooking efficiency, (the fire burns erratically). First, I called 1-800-688-9900. The grates were replaced. And then same problem, it was replaced again, and again the same problem. The warranty to cover stove was extended by 6 months. The enamel on the round magnetic cover for the burner is also chipping away. I was told that this chipping of the enamel is a cosmetic problem and does not affect the functionality of the stove problem.A repair technician was sent out at my request to see firsthand the problem grates. I was told by him that if it occurred again, the manufacturer needs to be made aware of the defective grates. He noted that the enamel covering on the grates was not uniform. I have been told by Maytag supervisor today that she will get back to me within 3-5 days and let me know what is going to be done. I have had gas ranges before, but this is the first time this problem has occurred and its continuation is unacceptable. Is there anything further I can do to ensure I have stove grates that do not chip continuously?

I purchased an Atlantis washer in 2005 and assumed that Maytag was still one of the better manufacturers. How naive of me! What genius at Maytag thought it was a good idea to place the water filter inside the washer? Not only can you not keep the filter clean so that cold water will flow properly, even worse, if the filter completely clogs, the water will not stop filling into the tub which could, of course cause an overfill and flood. I narrowly escaped this scenario once. No one should have to stand and watch their machine fill with water to insure it stops. Now the machine is causing a grinding noise when agitating. I expect it to stop working any day. I will not buy another Maytag or Whirlpool, who of course now owns Maytag. And I will not pay another repair bill for the filter or any other part. The brand was once considered the best in America, now its just another brand thats a piece of junk produced in another country.

Should have researched before purchasing our Maytag Bravos MCT washer! We purchased it at Home Depot and it was delivered and installed by a certified technician. From day one it has been so loud and obnoxious with the way it “knocks” and “clicks” when it runs through a cycle. When it spins the whole machine shakes viciously, despite being balanced properly at installation.We have owned this washer just short of two years and for the last 8 months we have had to keep unplugging it to reset it so that it will even run through one cycle. The most recent two months have been extremely frustrating, due to the fact that not even troubleshooting can aid in “fixing” the fact that this piece of crap washer will not complete a wash cycle! It either stays in sensing mode & doesn’t add water, or it adds water but doesn’t do anything but sit still for about 15 minutes and then drains all the water back out and stays stuck on “wash”. We are researching online and have found many similar complaints with the same negative experiences. Our next step will be to call a repair person! What a crock!!! Maytag gets a big “thumbs down” from us!!!!

I have had the set of Maytag Bravos for about 5 years now. In the 3rd year, the bearings went out. Just recently, leaking water pump. This washer easily eats clothing. I have to disassemble every so often just to get the missing socks etc. out. The only good thing, Maytag should be ashamed I know this, is that the machine is easy to fix. I imagine since they made it so cheaply. Really nothing to the machine.

Bought the washer in February 2012 for $900 at a local appliance store, delivery included. Just yesterday (10/16/15) a 5 cent piece of grey plastic flew out of the lid lock mechanism. Thinking this $900 modern piece of machinery painstakingly designed by intelligent people with university degrees would certainly work if I just stuck the plastic part back in. I just popped it back in, the lid locked, and the machine spun away happily (only having to run a correct cycle for an unbalanced load twice! What joy!) Fast forward 40 minutes, I skip down the stairs to go retrieve my flannel sheets (because its October in Pennsylvania, its getting freezing cold at night) and pull up gently to open the lid. It doesnt budge. About 2 hours later, following a screaming match and some furious googling, it was determined we would need two people to pop the entire top off the machine to extract my sheets.So in order to use the washer to clean clothing now, weve been unplugging the machine. Removing the three screws on the control panel (aka brainbox), unplugging the black and white wire from the brain box, taking the control panel off and sitting it on the dryer, and using putty knives to push in the metal clips holding down the top of the machine down, and prying the entire top of the machine back on its hinge. Then I can get my clothes out. Then doing so in reverse (dont forget to add detergent before shutting the lid! It will lock and you will have to pop the entire top off again.) to use the washer. All because of a 5 cent piece of PLASTIC. What brainchild figured, Eh, we can just use plastic for this important piece that the washer wont run properly without. It doesnt matter!? Someone that wanted to make $300 a pop doing service calls thats who.I cant believe Maytag has gone so far down the tubes. In case anyone else ran into this problem and needs to fix it, write down the model number, serial number, and other crud listed under the lid. Then use them to wipe while youre in the bathroom. All you need is the company and part number on the lid lock mechanism. According to Maytags website my washer doesnt exist. And there was no way, no matter how creatively I googled, to find a part for it with the Maytag model number. So now I have to try to find this measly mechanism to replace and try to use this piece of crud for a few more months. I guess my Christmas present this year is buying a new washer. And you can BET it will not be a Maytag.And two more things: with no agitator, you can fit really big stuff, but you also get to hear your washing machine dancing on your basement floor with an uneven load. No matter how many times you try to re-position items, it runs a corrective cycle, refills with water, and spins everything into a ball AGAIN. Also, the miserable thing is starting to rust. Right on the sides and near the lid hinge, and all around the bleach receptacle. How cheap, a washer on which the paint rusts right off with chlorine bleach.I wish I still had my Grandpas old 1930s wringer Maytag. At least I knew that one would work without a cheap piece of plastic. And at this point I might prefer wringing my clothes to hearing my washer try to escape. In short: cheap parts, no replacements available through company for DIY repairmen, company designed to force customers to use their servicing for $300 a pop. 1/10 would NOT recommend Maytag.

I had the old style machine and finally it gave out and I bought an LG HE Large capacity. It was a well I can print it here but kept the machine for 5 years and gave it away. I bought a new Bravo Maytag set 5.2 with the old style agitator thinking I was going to get a great machine and NO. These new machines do not use enough water in the load sensing and clothes on top never get in the water. They come out with soap stains even with a double rinse. And no I am not using too much soap! My old machine had small medium and large load settings plus you could add more water if needed. Way better machine.The techs are trained to tell you this is how the machines work and there is nothing wrong with them. Finally an honest tech told me they are having all sorts of complaints and problems. If all you wash is bedding and dress clothes you get by but if you really have soiled clothes you have to do a lot of prep and then stop in the middle of the wash cycle and rotate your clothes manually! Total BS for 8-900 dollar machines. Do yourself a favor and buy a front load. At least the clothes will get flopped in and out of the water and hopefully rotate so they actually get clean. That is what I am going to try before I go back to the old scrub board and tub!

Same complaint as most of the others: bought a refrigerator in 2013 and about one month after the 1 year warranty had run out the freezer started leaking water all over the floor and build up is on the bottom of the freezer, making it difficult to pull out the metal drawer. :( We do not have the water even hooked up to the automatic icemaker so have no clue where the water is coming from. Clothes washer has never worked properly from day one, didnt fill up with enough water. Had the repair man here while the warranty was still in effect and he verified that the washer DID not fill with enough water therefore leaving soap and grime on our clothes. :( He had to order an entire new brain and replaced it. Worked for a couple of months better than it ever DID and now back to soapy, grimy, dirty clothes again. Why isnt there a recall on the part that keeps backing up on these bottom freezer Maytag refrigerators? Someone needs to start a class action lawsuit and get these things recalled and replaced. Spent a lot of money on this brand new refrigerator and was so jazzed to get a brand new one for the first time in my life. :( Well that was surly short-lived. Shame on you Maytag, your company has really gone downhill. I would love it if an attorney could start a class action lawsuit with Maytag on their bottom freezers.

We bought a top-loading Maytag washing machine in January 2020, and are very disappointed. Clothes do not come out clean. We called the Maytag call-center and were told that “high efficiency machines are different”. They use much less water to be green, but now I have to wash items several times, negating any energy conservation. This also takes more of my time. If we use the “deep water” option and power cycle, clothes are almost clean; however, it takes 1 hour and 45 minutes per cycle. My 18-year-old Whirlpool washed clothes beautifully in under 45 minutes. This brand-new Maytag is NOT an improvement. We use the correct HE detergent and have tried with warmer water, and all of the different cycles, but still do not get acceptable results. The Maytag washing machine is not effective at the one thing it is designed to do, clean clothes. Our specific model is MVWC565FW1, however the saleperson told us that all models are similar.

I purchased a Maytag refrigerator (MBR2258XES4) from Home Depot in 2012. I bought a five year extended warranty. It started leaking at the bottom. Repairmen said defrost drain clogged not covered! Cost: $180. DO NOT BUY MAYTAG, N.E.W. (Asurion Co.) warranties or Home Depot appliances! This is text book deceptive advertising. At no time did Home Depot associates in Kitchen and Bath departments say that this common design flaw existed and that it was not covered under the N.E.W. Asurion warranty which cost me an an additional $150.00! I am interested in joining a class action lawsuit against Home Depot and Asurion Co (N.E.W.) warranties.

I have had this washer (Maytag Bravos) less than a year and it does not clean my familys clothes at all. I have had to throw away clothes that are stained and ruined because this washer does such a poor job of washing. For the cost of this appliance, I thought it would do an excellent job, only to be disappointed. I have owned other Maytag appliances without a problem. This one is a disaster and has turned me against Maytag.

Hello, I bought a Maytag washer on 7/4/11 model #mvwc300xw0 serial # c12622108.I called Maytag about the machine not washing right, also the machine top and lid is turn from white to yellow. They had a service company come out they told me they should be replaced. I called Maytag and they told me the machine is only covered the first 30 day. This machine was made wrong. It started to turn color after a few months. Maytag told me they will not change machine because I Did let them know about the problem in 30 days. What can I do? Thank you.

I am not complaining at all about my dealer. I am complaining that I also am like the many others with the French door fridge/freezer. The bottom of the freezer freezes up and water pours all over the floor. I thought that Maytag was a good appliance, but also had problems with the pump and drain on my washer. Both of these are only 2 1/2 years old.

Have had continual problems with Maytag Bravos. They will replace in under a 5 year warranty. If not for the warranty, I would be out over 700 dollars spent on this very bad machine. Based on my experience Maytag washers are of poor quality. I would stay away.

I bought Maytag Bravo washer and dryer set in Nov 2012. Washer door lock broke shortly after 1 yr and now the gearbox has broken. DO NOT BUY MAYTAG BRAVO WASHER. The cost to fix is more than the value. Before the gearbox death the sound it made while spinning was so loud you could not hear the TV or have a conversation in the west end of the house. Visitors were stunned at the noise it made. I called Maytag warranty and explained I am having the same issues as everyone else, what are you going to do? The answer was nothing. Please read the other reviews, same issues. It never cleaned clothes anyway, bad design, bad company and bad corporate values. Model number MVWX700XLE.

I am angry that Maytag puts out a washer that hasnt been through quality control. The computer panel is a piece of **, and is not worth $1.00. Do not buy this washer. Shame on Maytag.

This is a review of a washer that is no longer sold. I bought a top of the line Maytag washer 45 years ago. After around 25 years the control (all mechanical) started sticking during the cycle. I opened it up, sprayed it with TV Tuner cleaner, worked it a few times, and it has worked perfectly ever since. That is the only problem or repair on that machine since it was purchased!

Ive had a Maytag washer and dryer for 10 years. They have worked well, havent had any problems. I bought Maytag because of their excellent reliability, which has proven true. Design is not as modern as others, and doesnt have all the features, but overall solid reliable washer.

I, too, am absolutely done with ANYthing Maytag. We purchased our Maytag microwave model MMV4205DS-1 in January of 2016. Within the first year we experienced occasional open/close door issues due to the faulty door latch switches. Now it happens virtually all of the time. The ten year warranty is a joke; it is just a come-on designed to deliver a false sense of security that Maytag will indeed stand behind their worthless products when in fact they wont. I am so disgusted with them.

Similar to dozens of others, we purchased a Maytag dishwasher from Home Depot in March 2011. Recently, it stopped working, dead - no lights, no action. Called Maytag and they referred me to a Maytag Repairman: Coastline Appliance Service of Huntington Beach, CA. The serviceman came out and spent 20 minutes, checked the door switch for continuity, and declared the control panel bad. How do you know its the control panel, I asked. Its my gut feel, based on experience, he said! He charged me $129 for the visit and said a new control panel would cost $380! After reading other posts online, I can only conclude that a new control panel (if that is, indeed, the problem) will also go bad in the next year or two. So, like so many others, were off to buy a new dishwasher - and we will never buy a Maytag or Whirlpool appliance again.

Bought the set at Home Depot. The gear box went out after 2 1/2 months of use. I called the manufacturer warranty site and spent close to an hour on the phone then was given an appointment to have a service repair person look at it. Two days before the scheduled service call they called and said they would have to move the appointment out by a week. After diagnosing the problem, oil all over the floor and stained clothes from the oil, was told it could be up to 2 weeks until the part arrived and installed. So my warranty is being used up while the machine is out of service for a month. Beware of buying a Maytag!!!

My husband and I purchased a Maytag stainless steel French door/freezer bottom ice making fridge from Hhgregg in Brown Deer, WI and 8 months later (now), Ive been told that my food that is spoiled, cant be replaced and my service for the fridge wont be done until next week! I have 5 kids and a husband. This has turned our world upside down. I called them and spoke to a Nicole and she said they cant do anything for us, but we can try to contact the diamond repair service at 269-927-2519 to see if they can get us in sooner. I asked for a refund for the fridge and she said no, the 10 warranty only counts for repairs... I am so angry that I didnt research Maytag before now. I gave the Whirlpool fridge to the delivery guys of Hhgregg and I had that for 18 years and it never went out on me. If anyone is reading this and is upset as well, let us get together and start a class action suit!

MDB8959SBB. Purchased this Maytag dishwasher late December 2013 and had it professionally installed on January 4, 2014. Could have burned down the house this weekend! Smoke everywhere! Thank goodness it was running during the day and not night so that we were able to shut off the power. Lights in the kitchen were blinking and smoke pouring out of the dishwasher. The house still smells of smoke. So disappointing. Ive always been a proud owner of the Maytag products. Never again. Especially after reading the reviews. Interesting enough, THIS dishwasher was purchased because of a recall on the PREVIOUS Maytag dishwasher I had trouble with. They gave me a credit to use towards my next purchase. Ive learned my lesson.

I have a washing machine that I purchased in August 2010 that is not working. A certified Maytag technician came out and informed me that the shifter assembly went bad and needs to be replaced. The machine is only 19 months old and they are telling me it will cost $352.25 to replace this part. I only paid $549 for the machine. This was a poorly manufactured part and a very expensive repair for a newer machine. This part did not give out to normal wear and tear. I just spoke to a supervisor at Maytag customer service and she said Maytag would not replace the part or offer any kind of discount. I am so disappointed in this answer and type of customer service from a major corporation. I am willing to pay for the labor (not that I should have to), but had hoped Maytag would at least help with the cost of the part. Basically, Im out of luck because the machine is no longer within the one year parts warranty. I will never buy Maytag again.

I have had Maytags for 20 years and never have been disappointed before I bought the Centennial and it is junk. It doesnt even put enough water in to wash the clothes. After it breaks, I will never buy Maytag again. When did you guys start going down the drain literally? My clothes do not get cleaned. I live in the country and we all get dirty. We need a dependable washer and dont even get me started on the dryer. I thought maybe you would care enough to know.

Maytag Jetclean EQ Plus Dishwasher - We purchased the dishwasher in June of 2014. Recently the control panel decided it wont work. There is power to the unit. I am told that the unit is no longer in warranty so we have to pay for everything.

I should have returned this machine after my first load of wash; it ruined a couple articles of clothing. Later it ripped a throw rug and just recently ruined a drapery panel. Is there any way I can exchange this machine and rid myself of it? SN: C22534900 Model: MVWC400XW4

I have had may BravosXL washing machine for 5 years and it is now sitting on the porch waiting to go to the landfill. It has not worked properly since day one, did not clean the clothes properly and even left dry spots where the fabric didnt get washed. Approximately 6 months ago it started making a loud noise while spinning. This week it literally exploded and there was water and oil everywhere, lifting the floor in the laundry room. I am shocked that Maytag would attach their name to such a poor product.

Replaced my leaking Samsung washer with a Maytag and I really regret the switch. What a piece of garbage. It has been service twice (thankfully within the first warranty year) due to Main control board failure. Seriously, these washers are good for nothing. Also, the Sanitize cycle doesnt do a good job from day one. Save your hard earned money and buy something else.

The washer that always needs repair! My first problem with my Maytag washer was that the sensor needed replacing (wont wash or spin). Since then I have had the sensor replaced and motor replaced. Today, I had to call for a service call, and was told that I have to wait over a week! Bad customer service!

Maytag dishwasher does not clean dishes. It has hot water and we have had a repairman look at it and he said water jets working. We have to wash all our dishes by hand before loading them into the dishwasher to sanitize.

Fridge model # MSF25D2EAB00. I have had the fridge 3 years and 2/3 shelves have crumbled to pieces, the compressor has gone, the ice bucket crumbled, the ice maker stopped working, once ice maker was fixed it got stuck on crush, and now I am trying to order another shelf because it has also crumbled like the rest and this is in a household of 1 person! I am just getting the run around... I have been redirected to 3 different numbers now (800-344-1274, 866-368-6478, and 877-468-2371) and now I had a rude customer service rep so I asked if I could speak with someone else and I am now on eternal rot on hold. Pretty sure he didnt even transfer me and Im just sitting on hold on his line while he is laughing. Time to hang up and try again another day. #un**believableI was also told that if I purchased the extended warranty plan that it would cover the crappy shelves in the future so I did and now they are telling me it doesnt cover them and it only gives me a discount on them. MAYTAG YOU OWE ME A NEW FRIDGE... THIS ONE IS A LEMON! I have no clue what my order number is or where my receipt is at the moment but I could get a copy Im sure because I purchased it on my HomeDepot credit card so if you want it let me know and I will provide it to you then.

My Maytag washer (model number MVWC400XW3) worked well for 6 months. Suddenly, it started making terrible loud noises when spinning. Repairmen have come out 6 times, and I got second opinions. It was turned over to another repair company. Transmission has been replaced as well as the motor. I have been without a washer for 3 months. Repairmen would come out, replace a part, and leave; and the washer is never fixed. I asked the repairmen to stay for an entire cycle, but they act insulted and left, saying its fixed. When I tried to wash, everything went crazy. I unplugged the washer and plugged it back in to reset it. I turned the dial to spin, and the lights said the washer was sensing. The lights never moved off that. The washer sounded like its trying to wash, but theres a strong grinding noise. When does the repairman decide he cant fix it? My husband is insisting we go buy another washer. The washer was bought in September 2011, so its still in warranty. In addition, we bought a five-year warranty. The repairmen stay 15 minutes, plug in a new part, and leave. They dont come back for two weeks. Will we ever get this washer fixed or get a new one. How do we put pressure on Maytag to fix it or give us a new one?

When my husband surprised me with a double oven stove I was leery. First Thanksgiving my thoughts were concurred as the 20lb turkey fell from the chinsey rack.....even a cookie tray with almonds fell down.... Unfortunately the lower oven is off by 1/2, no racks work in there. My biggest gripe is that the seller did not exchange it, just tried more racks. Now Maytag will not do anything but allow me to order more racks. This item is a huge piece of junk.

I own an iron in case a guest needs to use it but I seriously havent ironed in over 20 years. I moved into a home in November and the appliances stayed with the home. I am systematically destroying my clothes that I always washed and dried but NEVER IRONED. They come out of the Maytag washer already wrinkled. I try to unwrinkle them in the dryer. I took 2 items to the dry cleaners to see if they could steam them but no results yet. What gives Maytag???

I purchased a Maytag Centennial Commercial Technology washer in September 2010 which is less than two years ago. It decides to stop spinning correctly in the Spin cycles. Clothes come out sopping wet so I contacted Maytag to have a tech come out. On the day that the tech came out from A&E Factory Service, he stated it was a switch. He changed the switch and still, it did not spin correctly. He then proceeds to state that it is another part, which again, it did not do the function correctly. He then proceeded to state that it is the clutch, then the transmission. The cost was raising to $519.00.I stated that I did not want to proceed because I would be purchasing a new washer with that quote. I stated to place all the original parts back onto the washer. He did so, but did not place them on correctly. The casing of the washer no longer is secured to the drum - bolts and plastic pieces are still on the side. He left my house with finger prints of grease on the walls. If this is the workmanship that Maytag recommends, then my business deserves to go elsewhere.A complaint was filed with the A&E Factory Service. However, no one has contacted me about the complaint as was requested. All I want is for my washer to be fixed or to have a tech who is knowledgeable to come out and fix it. I contacted Maytag to inform then of the situation and they stated that all their techs are certified. I do not believe that my washer of less than two years old could possibly have so many parts that are faulty. I hope that this may, in turn, help another consumer to avoid purchasing washers through Maytag and their parent company, Whirlpool.

After 1 year and a month, the dishwasher would not work. When the Maytag repairman came, he told me that this was the 3rd one this month that had the same problem (the control panel). The cost to replace, it would be about $275. However, since I know of 3 that have broken, why would I replace it? I live alone and maybe have used the dishwasher once a week. There should be a recall on this machine. I called to see if there was a recall and was told Im sorry. I would advise anyone purchasing a dishwasher to avoid Maytag or any dishwasher made by them.

WOW! I cant believe I bought a Maytag MDB7749AWM1 Dishwasher without reading any reviews. Paid $650 for it a couple of years ago and the control panel is bad. $390 to repair it, unbelievable! Sounds like Maytag has a major customer service problem because I will NEVER BUY A MAYTAG DISHWASHER again! Spent $5000 grand on new Maytag appliances thinking they were the best to replace the outdated ones. Not the same, not sure what youre doing Maytag but youre losing a lot of loyal customers. What a shame! My old dishwasher lasted over 18 years and I didnt have any problems. 2 years? Come on!!! Same problem as the other 5000 people, someone needs a career change!

I purchased the Maytag refrigerator MFF2055DRM on 7/7/16 new. It was suppose to be stainless steel; but now I am seeing rust spots at the top and bottom of the French doors. I clean my refrigeration weekly and find it odd that now it is rusting. Also, I am able to place magnets on the doors - which should not be for stainless steel. In addition, I spend over $100 a year replacing the mandatory filters. I must also place the setting to high to maintain my milk and juices. I must also have to place them in the very back of the refrigeration. I am a single senior and my refrigeration is not overloaded with food; nor am I constantly in and out of the refridge. Not very happy.

After reading all the reviews I realize this is a wide spread complaint. After 2 1/2 years the control panel on my Maytag Dishwasher will not work. You press the keys and hope for the best. I am thinking of going to the media with my complaint. Maybe we will all get some sort of refund or upgrade.

Very Poor Quality from Maytag Although (Dishwasher, model MDB8959AWS) - I knew Maytag always had a reputation of selling quality products I have never purchased a Maytag appliance because they usually cost more than other brands, so this is my 1st Maytag product. After ~25 months (after all warranties have expired), the unit stops working. The lights seem to have a mind of their own. I removed power from the unit for 1/2 hour attempting to re-boot the computer but the condition did not change. After researching the issue online, I found that Maytag has a two big problems: 1) Defective dishwashers, 2) Bad or no customer service.I am an engineer and this type of a problem (it happens from time to time) MUST be acknowledged and the customer made whole or the reputation of the company is destroyed and future sales will (and should) diminish to the point that the company may(?) go away for ever. I know products are not designed to last a lifetime like they were in the 60s & 70s but 3.3 years for a $650.00 appliance is way out of line. The dishwasher we replaced was ~18 years old, and we only replaced it because my wife wanted a more modern look.

Maytag Glass top model #MER8600DHO. I bought it because it got good consumer reviews. This is supposed to be a self clean oven but the steam system in this model is not very effective. It doesnt clean the oven. Would never buy a range again with this oven cleaning system. I wanted to try a glass top stove but wish I hadnt. It is harder to clean and the glass scratches. I really dont like the self clean oven system in this stove - it flat out doesnt work and it takes a lot of elbow grease to clean the oven. The oven however seems true to temperature and does a good job. Overall I am Ok with this stove but wouldnt purchase a glass top again.

We bought this stove in 2014. One knob got stuck while my teenager was cooking food on the gas stove. He called me at work worried because he couldnt turn it off. My husband left work right away to go home. We thought it was just a bad plastic knob. Now a second knob is stuck in the on low position. There is a third knob that feels hard to turn. That will be 3 burners. This is ridiculous. Its a safety hazard. We consumers have to worry if the house will burn down, get CO2 in the air, and if our family and children are safe. We thought Maytag was a good appliance. I will not buy another Maytag. They should recall this stove top/oven. I have read so many of the same complaint on this website as well as online in general. I cant believe they continue to sell this with this much of a safety issue. Please take it off the market.

After owning Maytag Model MHWE450WW01 for nine months, we had to have the bearing and drum replaced. It was down two weeks, and I missed two half days of work. Two weeks after being supposedly fixed, it is down again, belt out this time and I will be missing two half days of work again.After missing two days of work, I still have a piece of junk washing machine.

I purchased a Maytag Bravos XL washing machine in December 2019. The machine started badly malfunctioning in November 2020. By the time I called for service, they told me the 12-month warranty had expired and I needed a new control board put in for $529! I called Maytag and they agreed to replace the board free of charge, but I had to pay $120 for the service call. They replaced the board, and the new board is faulty. The machine will not fill with water, it wont lock, and now it wont even start. This machine is a LEMON!Now they are saying the soonest they can get a tech out is 1/29/21. Meanwhile, I have a mountain of laundry piling up in my laundry room because I havent had a working washing machine for almost a month. I called to complain and demanded either a refund or a new machine--they will do neither. I used to buy Maytag because of the name, dependability, and customer service. No wonder they were bought by Whirlpool. I WILL NEVER BUY MAYTAG OR WHIRLPOOL AGAIN. I should have looked at all the 1-star ratings online. BUYER BEWARE!

My Neptune dryer purchased in November 2005 had the drum crack at about three years old. I complained so much that they finally agreed to send a replacement drum for free. Now, two years later, the drum has cracked again and tore through the housing on the front of the dryer. The repairman said it would be too expensive to repair. Consumers, beware.

I purchased a Maytag dishwasher in 2010 model MDB6709AWW1. I only had it a year and the control panel went. They came out and replaced it and the guy told me that they were having a lot of the same problems. Now in 2015 it has gone again. It will run, but you cant change the settings. I took out the extended warranty on it and called 3 weeks ago and they sent out a local appliance repair company. This guy told me he had just come from another house with the same dishwasher with the same problem. He ordered the parts and I have been waiting 2 weeks. I called and the lady told me that they changed the part # and that they dont have any made yet and dont know when they will. WHAT!!! How can a company not have any parts made for their own dishwasher. I didnt buy the dishwasher when I bought all my other appliances, because there was a dishwasher here. It was gross and didnt work well. All my other appliances are Kenmore and I will stick with them. Have owned them for years and never had any problems.

We purchased a Maytag from Lowes about 3 years ago. The spin function quit working properly last Feb 19. We paid $350 to have parts replaced thinking it was a fluke and we would be set for a long time to come. Well, last week the same thing happened... not even a year later. Lowes doesnt care and Maytag doesnt care. They want you to spend more to get a warranty to get you to 5 years... well as far as I am concerned that is not good enough. An appliance should last 10-15 years. This Maytag was to replace a Whirlpool that caught all of our clothes in the agitator fins, so after a short period of dealing with that we paid out for a Maytag without an agitator. So in the span of 6 years... we had about $1,500 of dissatisfaction. I believe our repair guy said they the companies are one and the same. Selling junk ought to be illegal.

Maytag needs to step up and admit that they have a design flaw in this dishwasher. The problem is that just a week or two after the warranty is out, it just stops working. Sometimes when you walk by it, it just turns on. No way to turn it off. Nothing works on the control panel. From what Ive seen on the internet, everybody is having the same problem. Its the control panel. It costs 180 dollars to fix, but it only lasts another year and you have the same problem. Ill have to say that when it works, it does a superb job. It just wont keep working.

2 weeks after my warranty is up, the control panel is shot. They used to make quality products and that is why I purchased a Maytag. I had before this a very cheap dishwasher from G.E. and it lasted 9 yrs. I cant believe it is already broken. Do not buy Maytag!!

Further down on this page is my complaint about the dishwasher. This complaint is about the company. This will demonstrate how cheap Maytag is. I filed a copy of my complaint below with the BBB, who in turn forwarded it to Maytag. They sent me a form with rules that they call Dishwasher Recall. Maytag will send me a $250 Prepaid MasterCard, providing that I: 1. Remove the old dishwasher myself. 2. Destroy the machine and/or render it inoperable. 3. Sign and date under PROOF OF DESTRUCTION AFFIRMATION that I have complied. Statement on the form (Your signature is your confirmation that you have complied). 4. Purchase a stainless steel machine (over $700). They list models you should buy. 5. Record on the form; Model Number, Serial Number, Purchase Price, Store where purchased, and Date purchased. 6. Send the signed Rebate Form back along with the sales slip. (Sales slip must show clearly Purchase Date, Purchase Price and Retailer Name). 7. Allow 6 to 8 weeks from the time the Rebate form is mailed. Are they kidding?! If I were to buy a machine at Home Depot, they will deliver, install and remove the old machine. I dont think I would take a Maytag dishwasher for free.

MFI2670XEMS - I bought a Maytag Fridge MFI2670XEMS in 2012. I dont remember how long it took to start leaking but it wasnt long. Same thing as what most people are complaining about - I also have hardwood floors that are ruined. I just had a kitchen remodel and now I wish the floors werent new. Warped badly under the fridge. It is a constant pain. I have to break up the ice with a blunt object to get it out. I was so excited to get a new fridge. Of course it was on sale, now I know why. I wish I had just kept the old one, at least my floors would look great. Lame.

We purchased a $700 Maytag range 2 years ago and recently the oven did not work. After a Maytag authorized tech came out and checked the unit, he proclaimed the circuit board was bad and needed to be replaced. Since these ovens only have a 1-year warranty - regardless of the price you pay - he said it would be over $450 to repair it. When I asked why so expensive, he stated that they dont price the parts - Maytag does. I decided I could buy a new range for that price and get one with a warranty so I passed. I then decided to contact Maytag because I was very disappointed that such a reputable brand would prove so faulty. After writing a very polite letter and emailing customer service, they replied with a pack of lies. They stated that they have no control in what the service company charges for parts and failed to offer any assistance. They did not offer any solution except to say, Sorry. Well, you can bet that I have already spread the word to all my friends and associates about this experience and my Facebook page lit up with comments after I posted it. I will never buy another Maytag product and will make it my mission to spread the word. I had a similar issue with my brand new HP laptop but after contacting them, they immediately reached out to me and offered to pay for part of the repair!! Thats how you take care of your customers.

Due to our previous washer breaking down, we had to purchase a new washer. We have always been loyal to Maytag since we were always pleased and satisfied with the performance. However, this new washer does not deliver in performance, cleanliness, energy savings when cycles take much longer and you end up maybe not using as much water, but our electric bill has gone up considerably. I have nothing good to report about this washer. We purchased it back in April of 2013, and Ive given it the benefit of the doubt by experimenting with all the different wash cycles. I am just not happy with it. I so want to trade it in for a front loader and give Maytag one more chance.

Maytags reputation for quality is gone. Our Neptune washer has had mold, door lock seized up and wouldnt open, and now our dryer drum is cracked. Exaggerating your products reliability is one thing - this borders on corporate fraud.

My less then 6 month old washer presented an error code and stopped working in mid November 2021, so I contacted Maytag and they sent a service man out to my house. The service man was distraught and said it the washing machine had catastrophic failure - they would order the parts and get it repaired. Early January I still had heard nothing, So I again contacted Maytag and they had no answer.On January 26th I finally received an email saying due to parts on backorder I had been approved a new washer and JB Hunt would be handling the delivery and disposal of the original washer. On Feb. 07 - I contact Maytag, yet again, due to not hearing anything for almost 2 weeks - They stated that the request was not submitted properly and it would be another 5 days before a representative would be in contact with me. I am currently still paying on this brand new washer that does not work on top of 4 + months of laundromat fees due to not having a functioning washing machine and I am nowhere closer than I was mid November to a solution for this washing machine. I would NEVER recommend Maytag to anyone!!

In April 2010, I replaced my washing machine (still functioning after 12 yrs) to upgrade to what I believed to be the top of the line Maytag Bravo 5.2 HE washing machine. Module # MVWB850WL0 type: 580-02. This machine of 3.5 yrs leaks underneath and after having the service tech come to look he advised me it will cost over $800 to fix (I paid over $900 for this unit). He says its the bearings and went on to ask me if Id been using the HE laundry soap (as if Im an idiot) and went on to ask whether Id been washing bedding. SERIOUSLY?!? !... After much research on this issue, I discover that there are similar complaints all over North America. Very disappointed and I want this lemon replaced by Maytag.

Maytag msd2650kes refrigerator - I replaced compressor switch three times then compressor went out after only almost four years. We bought all new Maytag when remodeling. Never again will we ever be that stupid again.

Purchased this maytag oven from home depot November 2011. Oven has been working properly since install. The top burner controls do operate too easy and you can just brush up against the stove and turn the gas on which I seen here was mentioned. My major issue is the stainless steel finish that was applied. It appears that this metal was not properly prepared prior to applying the finish. The oven door is with rust blisters. The metal under the coating is causing this problem. The finish in the other areas is with no problems... No chemicals have been used to clean this oven.Customer service of maytag stated that this stove only has a one year warranty... so if you buy any maytag just remember one year and when it breaks down the cost to fix will be more than a new defective maytag stove. I will not purchase another maytag product and I do not recommend that this manufacturer be considered when purchasing any appliance.

I bought a Maytag dishwasher (Model: MDBH949AWS2) from Home Depot on 07 April 11 and it died 24 August 11. I called Maytag to set up an appointment for repair. The repair person showed up and stated that the control panel needed to be replaced. Apparently, if moisture gets into the panel it shorts it out. One would think that when designing an appliance that utilizes water and creates steam, it would be sealed. Anyway, the repairman explained that because the dishwasher was in a residential program, the warranty was null and void. I wish that someone would have explained this before I purchased it. I went online to AppliancePartsPro.com and ordered the part for $100.75 including the shipping cost. Then, I went back online to look up how to install the panel. The repair person said that they are charging $133.00 for the part and $129.00 to install. A small star tip screwdriver and 15 minutes was all it took to fix. From what I have read, this will not be the last control panel but, at least, I know how to fix it. Another thing that I know is that Maytag is off my list of future appliance purchases regardless of where Im using them.

I bought a Maytag Centennial Commercial washer, 3.8 cubic feet, Model # MVWC425BW on September 17, 2014. My clothes were never clean and barely wet. The machine took almost 2 hours to do a load of clothes and they werent even clean! I bought the 3-year extended warranty through Lowe’s. Three years and 8 days later the machine stopped working. Serviceman came out and told me the washer was fatally wounded. He said the transmission failed. He also told me the replacement part would be $400.00 and that it wasnt worth it. He said these machines are junk and Maytag has had all kinds of issues with them. So Maytag knows these machines fail and yet do nothing for their consumers. Maytag, you will only ride on your name for so long; consumers are catching on. Maybe back in my Moms day you were the go-to brand but Im afraid that ship has sailed. Ive always gone with Maytag but now I question that choice. I came on Consumer Affairs page to see what brand I could buy other than Maytag. Seems Kenmore gets high marks.

Maytag MVWB835DW was less than 2 years old (purchased 1-14-16) when it began to fail. Maytag sent repairman out, he declared it beyond repair. Machine locks, washes and adds more and more minutes and cant turn it off without unplugging 5-10+ times... sometime takes a week to get clothes out of machine because of locking itself. I have extended warranty and yet when I try to contact Maytag, to have them honor this, there is eternal wait on phone, online, no help whatsoever. I read via Consumer Affairs that there are almost 3,000 reviews on this specific machine being a problem yet amazingly the Maytag man never responds! I have spent many many hours with no resolution. Amazon says so many reviews have been written about this, that they are unable to take my review because of excessive reviewing.

I purchased this set 2/15/2014 and have never been more disappointed with a product! The washer is top loading high efficiency and there is NO water level for different sizes of loads. If I add two small items or a load of towels the water level is the same and the larger loads do not get clean, I can only run very small loads of clothes and sometimes even those do not get cleaned. I have seen soap on some items because there was not enough water to rinse it all out - and I measure the soap very carefully. Additionally, when using bleach for whites it stays in the washer even after running a second rinse with the tub empty to clean it out. I have ruined a lot of items due to bleach stains. And shortly after getting the washer something came loose and it rattles every time it spins making it very noisy. I am seriously considering selling this set with a huge loss and purchasing another washer so that I will not ruin anymore clothes and to be sure my clothes get cleaned. I have had the set for 8 months and will never recommend this product to anyone.The dryer has its issue as well. It shuts off before the clothes are dry every time I try to dry a load and sometimes 5 minutes or less after I start it. I have to use the timer all the time because the auto settings shut off while the clothes are wet. Additionally, I have to run most loads for 2-3 cycles to get the clothes dry. My reliable old dryer of almost 20 years dried my clothes perfectly with the auto time settings and was a far superior dryer than this one.

I bought a Maytag front load washing machine. We paid $1,100 for this machine. About a month ago, it was making a loud noise. I called them and they said were going to come out and fix it. However, our washing machine did not have a serial number. It had the model number/purchase date, etc, but no serial number. Our drier had it, but not our washing machine. All Appliances stated they could not help us until we had a serial number. We spent around 3 hours on the phone with Maytag, trying to get a serial number. Melinda informed us that we were out of luck, and that there was nothing they could do for us. She stated to call Nebraska Furniture Mart, to get the serial number. We did. NFM does not keep serial numbers. They keep model numbers, and purchase dates, but not the serial number. I called Maytag back, and spoke with Arthur. Within 10 minutes, he gave me a serial number to use. Interesting. In the meantime, I have been without a washing machine for 2 days. I have a load of wash in the machine, because now the wash machine has gotten so bad it is shorting the breaker, and not allowing electricity to the machine. This caused the front door to lock and shut down. Inside the washing machine is a load of clothes. All Appliances now has the serial number to order the parts. The parts were supposed to be here yesterday, Jan. 9th. Surprise, they are on back order until Jan. 13th. I called Maytag to see what they could do regarding me without a washing machine for over 5 days, which could turn into 2 weeks. They simply replied that it takes time to order parts, and there is nothing they can do and apologized. I asked what about me having to go to a laundromat and sit for hours, doing laundry. What about sending me out a loaner, to do laundry until you can get the parts. They again replied; there is nothing they can do.I also stated I spent $1,100 for this front load top of the line, Maytag washing machine, because of its name, and supposedly good quality. They again said there was nothing they could do. They did tell me that the washing tub, the part that we needed, was on back order until January 28th. This puts me at about a month without a washing machine. They stated they would try and locate the part, and have it sent out to my house, not the appliance company that is supposed to fix it, but my house, so that once I did receive it, I could call All Appliances, and set up the time/fixing of the machine. This has been pure hell! Maytag is a joke. I paid a good price for a supposedly good company/machine. They are doing nothing to expedite the parts. They are doing nothing to back their products. They are not even offering compensation for my inconvenience of having to go to a laundromat, or being without a washing machine for over a week, and potentially up to a month.I have been without a washing machine for over a week. I have had a load of laundry locked in the washing machine. I have had to drive to a laundromat to do laundry, which includes time and mileage. I have been informed that the parts are on back order, and now could be up to a month without a washing machine. Maytag is not offering any compensation, no loaner machine, no replacement. Instead, they are just saying, sorry, you have to wait for the parts. I would really like the VPs. and Presidents of Maytag to go without a washing machine for a week, or their families to go without a washing machine for a week, possibly a month, and see what they have to say about that company.

MF12269VEM7 - I purchased a refrigerator in September 2013 and my ice maker stopped working within 1 month of delivery. I had the motor and ice assembly changed 3 times and over 12 service visits within the first 6 months. I had the motor and ice assembly replaced in March 2014 and they offered to extend my warranty for a year. My ice maker has stopped working again. When calling Maytag customer service, I spoke to the Supervisor who will pay for the parts but require me to pay for the service calls. As well they only have a 6-month warranty extension on file. This fridge is obviously a lemon but they will not take any ownership because I did not purchase an extended warranty! The Supervisor state he does not report to anyone and he has the final say regarding my service. I will never buy a Maytag again. A year and a half of ongoing problems and no solution.

We bought a Maytag oven in Late October 2018. On January 22, 2019 the oven quit heating. Since it was still under warranty we called Maytag and they sent out a contracted service technician. The service tech said the circuit board had gone bad, and said it would be 5 to 10 days for part to come in. After a month the part still had not come and service tech was not returning calls. We called Maytag after another week and they provided very little help other than, We will contact service tech. Service tech never called us nor did Maytag call back. Called Maytag back on 3.10.2019 and asked how we could get this part and oven fixed. Customer service representative was not very helpful as they asked for part number which she was told was a circuit board and the tech they sent did not give that to us. After the customer service rep continued to provide any help other than say call service tech they sent out. I asked what if they replaced it for us since we have been without now for almost as long as we have owned. She stated Maytag does not do this except in extreme cases. I asked what is considered extreme cases. She stated she did not know. At this point I asked if she could transfer me to her supervisor and sat on hold for an hour, then had to leave for work. Very disappointed with Maytag and their lack of support to back their product.

First we bought the washer and not even a month after it was ruined. In the span of the year that weve had it, it has broken down about three times. Then we bought the matching dryer in August and by the beginning of December it has broken down. Called customer service and they are not coming until January 18. Have me waiting over a month to fix it. Worst brand ever and even worse customer service. Never again will I buy anything from this brand.

3 months after we purchased our Maytag dishwasher in Jan 2014 (Sears) it broke. The service person told us that the ELECTRONIC CONTROL PANEL (START, CANCEL, WASH CYCLE SELECTIONS) was a common breakage issue and fixed it. It broke again around one year from our purchase date. Same issue, but kept working and not working. Finally we contacted Maytags customer service. Although courteous the only thing we were offered for this common Maytag issue was a $249.95 one year warranty for them to come and fix this recurring problem. I explained that we had already spent about $870 (including tax, delivery and installation) for our middle of the line dishwasher one and a half years ago and asked if they would consider either charging us for a smaller service call/repair or just do it because it seems to be a design and manufacturing issue. After one hour and no sympathy I had to pay the $249.95 to get a repair person out and be covered for one year from today. I dont trust the cheap quality and the lack of support for the product. THEY ARE OUT THERE TO SELL MORE INSURANCE AND CUSTOMER SERVICE DOESNT MATTER!

I bought my refrigerator in May of 2012. Brand new from Home Depot. It is less than 3 years old. Now it is not working. I did not purchase an extended warranty. I never thought in less than 3 years my fridge would stop working. I called Maytag, first question from them was about warranty. So I knew I was screwed. So, basically for $300 they would come out and fix the problem. I only paid $800 for the fridge. I am lost as to why in 3 years my fridge is broke?? Makes no sense to me. So I paid a tech $100 to tell me what was wrong with it. The evaporator is leaking. It is leaking. So the evaporator is bad and I cannot fix myself. So for another $300 they would fix, so a total of $400 in an $800 fridge.I am pissed. I remember my parents having a fridge for over 25 years. Why does Maytag not take responsibility for their problem. The products we buy should last longer than 3 years. It is just a way for them to get us to buy another product. So needless to say, I am one pissed off customer. So let the emailing and letter writing begin.

WOW, I cant believe a group of educated professionals made, tested, and approved such a washing machine. What a piece of crap. I could put my clothes in a bathtub and let the kids jump up and down on them and they would come out cleaner. I would love to have a heart to heart talk with the engineers who designed this, to ask, What were you thinking. What a waste of money, and a once good company, that will soon be going out of business.

I had the washer repaired twice in January, once in April and again in August, the same repair wire coming out of harness. I had to pay a second time before Willie, the repairman, finally put a longer wire on the harness. Maytag told me they would send a new repairman after I called to complain. All 4 times, its been the same man and it cost me money. It seems like a bait and switch with the repairman. I called both A& E and Maytag. Both refused to refund the $129 second charge because it was more than 90 days. I say its been the same issue, repairman is a scam when they dont fix it right and charge again. I had another man there who knows about repairs and finally told the repairman to change out the wire or it wouldnt have been done this time either. I do want an attorney to contact me about this as this is wrong. Im going to file a complaint with BBB.

Maytag dishwasher model MDB7759SAB, 1 year old and control panel will not work at all. Maytag site does not recognize model #, got part numbers off parts and cant find the parts. Looking for control panel, cant find black one and others are back ordered for weeks. After reading other peoples problems, it seems Maytag would correct the issue.

Below is the message I submitted to Maytag on 5/6/2016 at 10:00 a.m. ET and just received an answer via phone call today 5/9/2016 at 3:30 p.m. ET that Maytag will be doing nothing. Also, my husband has still not received a call about the drum seal and when Maytag can come fix this part that broke in their machine only months after purchase. I will let you read my message to Maytag and you may decide if you would like to buy their dryer after reading what I sent and knowing they will be doing nothing. (Washer works just fine).If this message could be passed onto customer retention and/or management, I would greatly appreciate that action being taken. My husband, and I purchased a Maytag Washer and Dryer Set from Lowes in (Listed Location) on (Listed Date) (Model Number: MGDC555DW2 and Serial Number: **). The dryers drum seal has already gone bad on one side. We had a Maytag servicer come to our home on Monday, May 2, 2016 to confirm this and said he needed to order parts and we would hear back from him on my husbands cell number in a few days, which we still have not received contact. Additionally, due to the drum seal going bad, a whole load of laundry has extreme tears in the material to the point of being ruined. I have pictures of the clothes/sheets and drum seal, however there is not a location on this contact form to upload them. I have three work shirts, worth around $30.00 each and new bed sheets just bought in the amount of $77.39 which have full threads pulled through them due to the dryer going bad in only four and a half months of normal usage. I am writing to request compensation for my items that are now unwearable/unusable and would be glad to provide pictures and receipts for price of items. We of course have not used the dryer since, which has been a huge inconvenience, especially with no update in knowing when the dryer will be fixed and reusable. Please contact me back in regards to my request. Thank you.

I purchased the most expensive stackable set available. After 3 years the Maytag Front Load Washer is dead. Wont turn on or receive electricity. It stopped in the middle of a cycle so I have an entire load locked inside. A repair person came out and confirmed $600-$1,400 to replace computer electronics. Right on the front of the machine, there is a shiny tag displaying 10-year Warranty. I live chatted with Maytag. Only the drum and some other ridiculous part is covered. She told me to call the 800 number to speak with a customer rep. After trying 2 times and being put on hold for over a half hour, I hung up. I WILL NEVER BUY A MAYTAG AGAIN!

I have not found one feature that impresses me. Clothes do not always get clean (folds of debris). They do not spin dry enough. The cycle choices are ridiculously complicated. You cant add any clothes once the load has started. You have to wash the machine on a regular basis at about $3 per month. To get more water in the machine, you have to elect the Bulky cycle. Small amounts of bleach is so concentrated that clothing elastic is deteriorating and small holes may appear.The clothing most often comes out of the machine like twisted up tangled donuts. The cycles take about an hour and no longer match up to the dryer time - more trips up and down per load. The cycle guide is way too complicated - Normal Heavy, Heavy Duty Regular - whats the difference? Two service calls tell me there is nothing wrong with the machine - get used to it. I would much prefer the old agitator machine.

We Purchased a Maytag gas oven/stove three years ago believing it to be the quality of the Maytag of yesteryear, Boy have we been disappointed! When Whirlpool Corp. bought out Maytag several years ago they continued using the Maytag name only.. The quality is now less than substandard, It is a cheaply built piece of crap.. We would sell it in a garage sale and replace it with a quality stove/oven but we dont want anyone else to have to deal with this piece of junk! It will soon go to the landfill!!!

The performance of the refrigerator is disappointing. It was difficult to find someone to repair it when the freezer fan motor went out. It makes noise, shelf space is insufficient. Temperature mechanism often doesnt work properly.

On 7/8/11, the non-freezer part of the refrigerator failed to cool to needed temperature. This fridge is model MI TXEMMWWOO, with serial no EY4705715, purchased on 7/13/10 at Home Depot.We contacted Maytag and were told to wait until Monday. On Monday, we were told that a serviceman would be out on Thursday, the 14th. On Wednesday, the 13th, the serviceman called to inform us that he would come the next day and that he would have to collect for the call. Since the fridge was still under warranty, we demurred.We went to Home Depot for advice. They called Maytag, and after an hour of getting the runaround, we were told that the serviceman would come on the 19th and that the call would be covered by the warranty.On the 18th, the serviceman called with the same message as before: he would have to collect the charges for the service call. Another trip to Home Depot led to the advice to activate the extended warranty at this point.Under the extended warranty, the serviceman came on the 21st, had to order a new part, and finally installed the new part on the 29th, three weeks after the misery began, and after spoiled foods, many bags of ice, and great inconvenience.We have other Maytag appliances, but this purchase has been a cruel lesson in Maytags lack of product quality, deceptive warranty practice, and indifference to consumer satisfaction.

I am renting to own a Maytag refrigerator and it is leaking water on my floor. Runt my floor already - had to replace the floor once. Sent it back to the place where I got it for them to fix it. Paying insurance by the way that isnt worth a crap either cause they wanting to tell me that I left it open at some point or the lights was off at some point. Anyway to make a long story short they gave me the run around and didnt want to fix it. But how do you fight big companies? This was a rental company by the way rent to own so now I have 4 payments left out of 24 at 180.00 each and they still dont want to fix it. I dont know who to be madder at - the rental company or Maytag from selling this piece of junk. But by me renting to own it if any problems occurred they were suppose to fix it. Youre already paying twice the amount to get one cause of credit issues. But thats no reason to double screw someone or should I say triple cause you getting doubled the rental company alone. They need to recall this refrigerator. It has been a lot of complaint and they want to tell you to go behind the refrigerator unstop a line. Well I didnt buy this refrigerator to have to work on pulling it out from the wall every two days to do this procedure. This is crazy. Any one out there looking to buy a refrigerator my advice to you would be do your research and stay away from rental places whatever you do because you will pay twice the amount and they wont stand behind their promise either to fix it as long as you renting from them! And stay away from Maytag!!!

I have Maytag dishwasher model # MDB7609AWB2. I purchased it from Sears on 5.30.10. It was installed 3 weeks later. From June 2010 through November 2011, the dishwasher has stopped working 3 times, every 6 months, requiring a service call to fix the electrical /circuit board problems. The aggravation of owning a poorly built machine and inconvenience of waiting for Sears to send a repair person has sealed our decision to stop doing business with Sears and Maytag.

My dishwasher was bought December 2013. The control panel just started going crazy and cant control anything. Unless you have bought extended warranty Maytag isnt doing anything. This is obviously a manufacture defect and no one is doing anything about it. Will no longer buy Maytag products if they cant stand behind their product.

I purchased the matching Bravos Washer and Dryer in April 2010 at Lowes. I also purchased the extended warranty to have coverage for 4 years after purchase date. I noticed the dryer sensor is not very accurate. The purpose of the sensor is to detect when clothes are dry and then end the drying cycle automatically. However, it fails in both ways. When the dryer stops on its own, the clothes are still damp. I have the setting on NORMAL>LOW HEAT>NORMAL DRYNESS (the reason for the low heat is not to fade/shrink clothes) and even though the heat is on low, it should still keep running until the clothes are dry. So when I open the door and feel the clothes, they are still damp; I turn it back on to run again. If I dont check on it every 10 minutes, the dryer just keeps running and the clothes are bone dry. The sensor should detect this. Once, I decided to test it to see how long it would run with dry clothes and it ran for an HOUR before it shut off. Talk about a waste of electricity.The washer also has issues. First is the SHEETS setting. This setting is supposed to prevent sheets from tangling/balling up. Every time I use the sheets setting, my washer stops with the UL error - uneven load. Meaning, I have to babysit the washer because otherwise, it will stop and wait until I pull out the sheets and loosen them up. I am only washing 1 fitted full size sheet, 2 flat full size sheets, and 4 pillow cases. The reason I bought this machine was because it is supposed to handle king size bedding. Apparently, this washer cannot even handle full size bedding and I refuse to wash each item individually - the machine is supposed to save energy, not require extra loads. The second issue I am having, which resulted in me calling to utilize my extended warranty, is tiny rust dots on my clothes! About 3 months ago, I noticed one of my t-shirts had 4 tan spots smaller than the size of a dime. I assumed I spilled something on myself. About a month later, I noticed it was on another top. Then I assumed it was something on the back of my chair at work causing the spots. It seems to happen every couple of weeks because another article of clothing had these mysterious dots on them. Once, it appeared on my towels and sheets. I realized it was not me spilling anything on myself, nor was it from anything on my chairs. Now, I wasnt sure whether it was the washer or dryer, but I noticed when I pulled out a white sweater from the washer, there were 3 dots on it in the front, and I definitely would have noticed these before, which is how I came to the conclusion it’s from the washer. I cannot see any rust inside of the washer basket so I dont know where its coming from, but I am certain it is not from other articles of clothing (such as zippers or snaps); and the reason I know this is because I do not wash towels with clothes and also, I am 8 months pregnant and have been wearing maternity clothes for the past 5 months and they do NOT contain any zippers or snaps. I took pictures of the rust stains on various items and combined to 1 image. Now, I called my extended warranty to have a service technician come assess these three problems. Well see what happens.

I have been struggling with this machine for the last year. Just does not wash. I have tried power wash. Bulky sheets. Double rinse and nothing works. I bought this machine last year from Lowes and its my worst investment. When the load is finished the clothes are still dirty. Actually worst than when they went in. Read the entire booklet to no avail. Hate this machine

I really like the refrigerator. Its easy to maneuver and frost-free, but I should have gotten the side by side. Also, make sure of your family size before you make final decision. Other than the size I would recommend to family and friends to purchase.