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Maytag Dishwasher Model MDB7959SHZ
Maytag - 24in Top Control Tall Tub Built-In Dishwasher with Stainless Steel Tub - Fingerprint Resistant Stainless Steel
Maytag's strong yet quiet dishwasher with a fingerprint-resistant stainless steel exterior and stainless steel tub ensures years of tough cleaning. A powerful dishwasher motor and four-blade stainless steel chopper let you enjoy mighty cleaning power at only 47dBA. It also comes with a 10-year limited parts warranty.
Manufacturer: Maytag
MODEL: MDB7959SHZ
MSRP: $764.99 USD
Maytag Dishwasher Model MDB7959SHZ Error Codes
CODE: 0
PROBLEM: If only this symbol is displayed, the controller did not detect any errors.
FIX: None required, all is working property.
CODE: F0
PROBLEM: Control Board Error
FIX: Control board door circuit does not appear to be operating properly, check control board.
CODE: F1
PROBLEM: Motor Fault - motor current not changing
FIX: Check wiring to motor from control board. Check for bad motor.
CODE: F2
PROBLEM: Heater Fault - heater current not changing
FIX: Check wiring to heater from control board. Check for bad heater, open high limit thermostat
CODE: F3
PROBLEM: High Current Error
FIX: This error is probably caused by the heater or motor being energized when they should not be. This could be due to faulty wiring (shorts) or a welded relay. This error could also be caused by line current surges seen by the current sensor.
CODE: F4
PROBLEM: Detergent Fault - no conductivity change
FIX: Check that consumer is using detergent in the main cup. Check the detergent cup wax motor and the wiring to and from the wax motor.
CODE: F5
PROBLEM: Rinse Aid Fault
FIX: Check connector from control board to rinse dispenser. Check for bad rinse aid dispenser.
CODE: F7
PROBLEM: Turbidity Senior Fault
FIX: A bad turbidity sensor reading has occurred. Check connections to Wash Process Sensor from control board. Also check for properly operating Wash Process Sensor. Finally check control board.
CODE: F8
PROBLEM: Wash Ann Fault
FIX: A bad washer arm reading has occurred. Check connections to Wash Process Sensor from control board. Check pump for the correct back wash arms and alignment of sensor. Check for properly operating wash process sensor. Finally check control board.
CODE: F9
PROBLEM: Thermistor Fault
FIX: A bad temperature sensor reading has occurred. Check connections to Wash Process Sensor from control board. Also check for properly operating Wash Process Sensor. Finally check control board.
CODE: 1F0
PROBLEM: Washer Arm Senior Error
FIX: Check magnet In back rinse arms in pump. Check for operational sensor cluster. Check user loading pattern.
CODE: 1F1
PROBLEM: Conductivity Fault
FIX: A bad conductivity sensor reading has occurred. Check connections to Wash Process Sensor from control board. Also check for properly operating Wash Process Sensor. Finally check control board.
CODE: 1F2
PROBLEM: High Limit Thermostat
FIX: Check the high limit thermostat for operation.
CODE: 1F3
PROBLEM: Communication Problem
FIX: A bad communication to the sensor has occurred. Check connections to Wash Process Sensor from control board. Also check for properly operating Wash Process Sensor. Finally check control board.
CODE: 1F4
PROBLEM: Cold Water Problem
FIX: Check with the consumer to make sure the inlet water temperature Is near 120* F. If necessary suggest that the kitchen faucet be started before the cycle is to get hotter water to the dishwasher from the start
CODE: 1F5
PROBLEM: Current Sensor Bad
FIX: A bad current sensor on the control board has been detected. Check to make sure connections to board are correct and the black power line Is properly connected to the VS' spade terminal on the board.
Related Error Code Pages:
Maytag Refrigerator Error Codes, Maytag Range Error Codes, Maytag Washer Error Codes, Maytag Dryer Error Codes, Maytag Microwave Error Codes, Maytag Dishwasher Error Codes,
Related Troubleshooting Pages:
Maytag Refrigerator Troubleshooting, Maytag Range Troubleshooting, Maytag Washer Troubleshooting, Maytag Dryer Troubleshooting, Maytag Microwave Troubleshooting, Maytag Dishwasher Troubleshooting,
Related Repair Pages:
Maytag Refrigerator Repairs, Maytag Range Repairs, Maytag Washer Repairs, Maytag Dryer Repairs, Maytag Microwave Repairs, Maytag Dishwasher Repairs,
Related Parts Pages:
Maytag Refrigerator Parts, Maytag Range Parts, Maytag Washer Parts, Maytag Dryer Parts, Maytag Microwave Parts, Maytag Dishwasher Parts,
Maytag Dishwasher Model MDB7959SHZ
My Bravo washer will not wash a set of sheets without dancing across the floor. So irritating to have to run in and separate the sheets that have ended up in a ball. The dryer is ok. Except my old Maytag had a loud buzzer that went off when the cycle was done. My new dryer has a dainty little chime that cant be heard if the washer is going. Wish I had my old set back!
Maytag Refrigerator Model MFI2665XEW6 piece of junk. * Builds up ice on bottom of freezer * Bottom freezer door will not close * Annoying alarm sounds* Water leaks on floor
This is the WORST washing machine I have ever had. You cannot control how much water goes into the machine and the clothes being washed are not even covered by water. They stick out above the water at least a few inches!!! How can anything get clean if no water is touching it! I even add water into the machine at the beginning with jugs of water just to cover the clothes... the machine automatically gets rid of that extra water and when the wash cycle comes on again the clothes are not submerged! I paid A LOT of money for this awful machine and Maytag needs to do something about it! And, yes there is a sticky gummy substance on all the dark clothes! I even put clothes in the washer with a dirt spot on it purposely and the spot is always there when the wash is done. Nothing gets clean! DO NOT BUY this machine... you will be very sorry!!!
Purchased my 1st brand new washing machine almost 3 years ago, a Maytag Centennial Washer for a little more than $600.00. Now it needs over $400.00 worth of repairs to get it working. Theres a reason the Maytag repair guy has nothing to do. Its because their products cant be repaired and are disposable. 25 years ago we bought our first washing machine that was used. It lasted for 22 years before it died. Maytag cant make a product that can last for 3. Also got stuck with a $65.00 service fee for them to tell me its broke and not worth fixing. Do yourself a favor and steer clear of their products.
After owning Maytag Model MHWE450WW01 for nine months, we had to have the bearing and drum replaced. It was down two weeks, and I missed two half days of work. Two weeks after being supposedly fixed, it is down again, belt out this time and I will be missing two half days of work again.After missing two days of work, I still have a piece of junk washing machine.
I have had this refrigerator only 6 weeks. The freezer works but the refrigerator does not cool properly. I went back to Home Depot - Baltimore MD and told them I have lost 3-1 gallons of milk for it spoiled. I am right now putting a 4th gallon in and out of the freezer trying to keep it. A serviceman was to my house the other day and stated this brand new Maytag refrigerator only had in my home 6 weeks needs a new board and a flapper that opens up in freezer that sends cold air to refrigerator. Parts are on order. Home Depot would not trade a Maytag refrigerator that worked well and take this lemon back. I am stuck with a lemon I only bought 6 weeks ago.
The AquaLift Self-Cleaning is a very poor substitute for a normal high temperature Oven-Range. It gives as much work as an oven without any self-cleaning, as it does nothing to the sidewalls or the door. The minimum temperature is 170 Fahrenheit, too high to rise a dough.
I purchased a Bravos washing machine 3 years, 9 months ago. It has stopped working, bad bearings. How can a major appliance fail after three years for bad bearings unless the bearing were bad to begin with??? The repair man knew by the sound the problem was bad bearings. The washing machine sounded the same as it always had, which means the bearing were bad from the start. My first washing machine, a Kenmore, lasted 21 years and a few months. How can you produce such a terrible product and expect I as a consumer would buy another Maytag product or recommend a Maytag product? Not to mention what will now enter a landfill someplace, terrible!
Yesterday I was using my washer (small load of clothes), I was with my baby in the laundry room when suddenly there was a horrible noise and the door of the washer opened, he hit my back, something fatal could have happened. I do not know how it happened but a piece of concrete was inside the drum. I do not want to imagine what would have happened if that piece came out and hurt my baby. I spoke to the company and explained what had happened to me, but they do not want to be responsible for what happened because the washer is in Tijuana (border with San Diego), I bought the washer in Pirch San Diego California in 2015. Maytag United States is responsible for this defect. Dont buy this model:mhw8100dc extra large capacity washer with steam and powerwash® system-4.5 cu. Ft.
This happens to be a commercial one - I dont know why; the landlord bought it. It will not do just 1 or 2 items. I would need this for when I have a very muddy towel from the dog & dont want to put anything else in with it; or with a newly purchased item that I want to wash by itself. It gets stuck on the wash cycle & will not continue. Then I have an item(s) that is soaking wet, which I dont want to put into the dryer. And in the winter, I cant put it outside. I did an online chat about this & was told not to just put one or 2 items in the washer. What??? Im 68 years old; have been doing wash for well over 50 years & have NEVER had this problem. I dont know if this applies to all Maytags since this is the only one Ive ever had, but I would definitely not recommend this product!!!
I purchased high end Maytag washer, dryer, dishwasher and microwave in May 2010. On Saturday 4/25/14, the Maytag Microwave stopped heating. The fan runs, the panel, display, lights, clock, and tray all work. It just doesnt cook. The Microwave was installed in June of 2010. Not even 4 years old. I have tried to troubleshoot via the instructions that came with the microwave, i.e. Check the demo mode is not on. Dont know why after 3 yrs it would be, but checked it. No help. Pulled the plug out and replaced; turned breaker on and off; checked to see if its was locked. Nothing. I then checked the door and I found that the plastic inside panel on the latching side of the door is pulling away from the door itself, which is part of the locking system. The magnetron shouldnt work if the door system isnt closing properly. The latch system is what is causing the door to pull apart. I am wondering now how much microwave exposure my family has been getting from a malfunctioning door? I have had a Microwave, dishwasher and refrigerator made by Maytag in the past. The refrigerator is 14 yrs old and still works fine. The microwave and dishwasher were at least 10 yrs old when I replaced them with the new Maytags I have now. Here is the problem. Maytag is not Maytag Corp. anymore. Whirlpool Corp now owns the Maytag brand. Prior to the old Maytags I had, I had GE fridge which was junk, and Whirlpool, dishwasher, stove and microwave. They were also junk. I swore I would never buy Whirlpool products again. Surprise.
Maytag in general has gone from being reputable in the early 70s to being the epitome of a rip-off company that sells junk, then refuses to stand behind it. I have a Maytag Washer and dryer. The washer continually goes out of balance and spins across the floor. Repair people tell us that our floor is not strong enough - funny, our new Samsung washer has no apparent issues with the floor or anything else. Our Maytag Gemini is a piece of crap. The ovens do not work or heat up most days. Maytag pushes replacing an EOC board at $800.00, but then the part is not available. Stove is not even six years old. Maytag is a synonym for junk.
I purchased the Maytag Neptune pair in 2002 and was never informed of the product recall/class action lawsuit for the washing machine which occurred sometime around 2004-2005. We have had many problems with our washing machine over the years and ruined many clothes with what appears to be bleach stains, even though no bleach was used in the cycle of wash. I had to replace the board which controls the latch on the door and the clothes that are washed are not clean and have an undesirable odor to them. I would have been part of this class action; however, I was never informed of the lawsuit. I called Maytag today and they advised I could set up an appointment with a service person; they did not want to honor my complaint as the class action lawsuit has been resolved and they are not handling these types of complaints anymore. My children have started a new school after semester break and their brand new uniforms are now becoming ruined due to this defective machine that Maytag will not take responsibility for. What type of recourse do I have? I will never purchase a Maytag anything if this is how they treat their customers. Problem will not go away by hiding their head in the sand. Now I have to go out and purchase a new washing machine because Maytag didnt inform their customers of the inherent defect in their product and take care of them accordingly.
I will never buy a Maytag dishwasher again. I purchased it on 05/05/07 for $500.00. It’s quiet series 300 MDB6601AWQ. After 3 years of use, the control panel is completely dead. It was only working on one setting for the last year.
Maytag Centennial Washer - If a wash load becomes off balanced, the machine stops. No signal or buzzer or anything to alert me to this. It happens all the time and wastes a lot of my time. Here I am thinking that the wash is going fine only to find out 2 hours later that it has stopped. Anytime I wash more than 3 items, this happens. I will never buy one again and I am telling everyone not to buy. I will be purchasing a good old fashion washer with a dial gauge so I can spin it any time I needed.
Our refrigerator is just 2 years old and it have been leaking for over a year. It started leaking right when the warranty expired. I am so mad. I called them and they said... You can purchase a warranty for $400. I am like.... what!!! I called my home warranty and they fixed it for $100. A few months later it is leaking again! I am so mad... It is a $1200 refrigerator. What can we do as a group to fight for this? There have to be something that we can do?? It is so frustrating. If there is an attorney that can take care of this group that would be great.
I purchased a Maytag Washer Model MVWB765FW in April 2017. Its transmission has failed, makes lot of noise. The cost to repair is about $500. for Parts and Labor, under the 10 year Limited Warranty, as advised by Factory Service. I am better off buying a new Washer for that cost. The days of Maytag reliability are gone. I would not recommend this product to anybody.
Washer needs new transmission at only 3 years old! Maytags 10 year part replacement doesnt cover it. The company actually asked why I didnt purchase extended warranty, I thought I didnt need one. Bad bearings, it doesnt wash the clothes clean, $400 to fix it. Needless to say Im buying a new washer and it will not be a Maytag, worthless piece of scrap!
I purchased my Neptune Washer in 2005/2006. I had a mildew problem, and the store told me to clean it with bleach. It is now 6 years later, and the ball bearings are going out. I called two different repair companies, and were told by both they would save me the call out charge, because the ball bearings were going out, and it would cost between $ 600-$700 to fix, so I may as well buy a new one. The washer is only 6 years old. This is completely unacceptable! I then tried to find someone online to fix it, and I ran into the fact that the Neptune Washers had a recall. Why was I, not notified? I bought the washer and dryer set from a Maytag store. No one tried to reach me. I am now stuck with the problem of buying a new one, and really cannot afford one at this time. I went with Maytag due to the brand name, and I knew it would be reliable. Is the joke really on me? Can someone please call me, and point me in the right direction?
We purchased a Maytag 4.2-cu ft High Efficiency Top Load Washer from Lowes. The pump went out within 6 weeks of purchase. Maytag could not get a technician to come to our area to fix the washer. They finally told me they would give me $150.00 for labor if I found someone to fix it. We ended up taking it to a Maytag certified repair shop. It cost us a $99.00 service fee. They ordered a new pump from Maytag, part cost 137.46. I called to get a reimbursement from Maytag and they denied my claim. Their reason I was told was because I didnt call the part in myself. I dont understand why they didnt even reimburse the $99.00. The washer was a lemon and Maytag did not honor their offer, nor the warranty. Very time consuming and bad experience.
I bought Maytag Bravo washer and dryer set in Nov 2012. Washer door lock broke shortly after 1 yr and now the gearbox has broken. DO NOT BUY MAYTAG BRAVO WASHER. The cost to fix is more than the value. Before the gearbox death the sound it made while spinning was so loud you could not hear the TV or have a conversation in the west end of the house. Visitors were stunned at the noise it made. I called Maytag warranty and explained I am having the same issues as everyone else, what are you going to do? The answer was nothing. Please read the other reviews, same issues. It never cleaned clothes anyway, bad design, bad company and bad corporate values. Model number MVWX700XLE.
I love my new fridge! It has all the bells and whistles and looks/works great! My ice maker is the bomb! Best design Ive ever seen!
we have trouble with maytag doublre oven. the oven is over 100 degree off set temp and is not consitant. some times high some times low. we have had ae repair out they relaced control board and circuit board same problem still exists. we had turner repair out they took a reading when it hit desires temp but did not stay to see temp rise above or below set temp. turner repair another tech order a temp probe the turner tech put in probe and jst left didnot even check oven. he was pissed off I quess. same problem still exisits. We bought stove from Nebraka furniture mart the said theyont support repair after 30 days. we hope and pray that the tech will report to Maytag (Whirlpool) that the stove is bad and we can get a new one. So far no repair action has helped. We had a repair person out to repair a leak on a whirlpool washer . he also is qualified on stove but not a whirlpool repair authorized repair person. He checkedd the stove and said it is 100 degees off and we need to get a new one. We need some help with this problem please help us or tell us who to contact to get this problem resolved. gary Luttrull 816-618-3277
Overall I am satisfied with my Maytag Model MDB8859AWW2. I purchased the dishwasher 06/05/201. However, the door spring squeaks. It is a grating sound.
We bought this washer in 2009. It has only been 5 years and we had a problem with the lid, now it leaks on the floor and most of all it has been rusting on the lid, the sides and rusting around the bleach port. Rusting on the top edge of the outside metal skin. I am not happy with this product at all. The serial number CV0870202. Model number is MVWB800VQZ. It is a quiet series purchased on 2009. I am not happy with the quality of this washer and I will not buy another Maytag.
We purchased a Maytag refrigerator model # 1TXEGMYWOO. The refrigerator part froze all of the food in it. We moved the temperature selector to the last place (two notches away from the recommended setting), and the food still froze. The furniture store we purchased it from replaced it with another refrigerator (same model). And that one did the exact same thing. We had to throw out more groceries. Obviously, this model is defective. We are now waiting for the store to replace this one (with a different model and brand). They have been very good about trying to make things right for us. Maytag, however, is a different story. They were very rude and indifferent when I called to complain. Their policy is to repair or replace the part (temperature gauge). I dont want a new part. This is a new product. And I bought it expecting it to work. I have had to throw hundreds of dollars worth of groceries away. I was very disappointed in their attitude. I will not purchase another Maytag item again. They used to have a good reputation. They now sell inferior products and do not stand behind their products.
We purchased a Maytag electric convection oven with a warming drawer 3 months ago. We have been happy with the cooking features, but not the Aqualift self-cleaning. It does not work and Maytag does not acknowledge this. Instead they have offered cleaning products to us which their own instructions tell you not to use! Does this sound like a self-cleaning oven? They have offered to send out a service person to check the temperature. However, from reading multiple reviews by others, there will likely be no satisfaction from this company.
I wrote earlier about my dishwasher needing to have an electronic board replaced again. So I called the helpful (I say that with sarcasm in my voice) 800 number. My dealer asked me to call for help with paying for the new part. After an hour and a half of being cut off and put on hold, I finally got through to a person that could take my request. The gentleman explained to me about why they would not stand behind their product which was only 3 1/2 years old, and a replacement part that lasted only 11 months. He expanded on his thought about how it was too old to fix and the part was more than 90 days old. I am out of my $1,100.00 with no help in sight. Totally upset with this company and how they will not stand behind a poorly made product!!!!
Had previous Maytag for years. Good, reliable, easily repaired product. Cycle sequencing very recognizable. New washing machines are ridiculously designed. Neither you nor the repairman have any idea what the cycles are or if they are even working as designed. Many cycles start out trying to wash with little or no visible water in the drum (top loader). The clothes come out tied in knots. I now wait for the agitation to start then pause and add water for three to five minutes then restart. What a nuisance. I have called customer care many times and they are courteous but not very helpful. This machine is an engineering nightmare. If I were in charge I would retire the people who dreamt up this contraption and get back to something reasonable before all their credibility is lost FOREVER!!
Deceptive company and won’t stand behind their product! Purchased brand new washer. Identified and reported noise that I can hear upstairs in my house while washing to technician. Changed a part, not related to the noise. Called back out. He admitted he could hear the noise. Whirlpool engineering department says normal. Sorry, I should never hear a clicking noise upstairs with two closed doors and 150 feet between me and the washer. Will be going back to Samsung next time.
Purchased a Maytag fridge April of 2012. Within a few months the freezer was not keeping the food cold enough. I had a lot of food loss. I called Home Depot and they refused to give me a new fridge. They said to call the Mfg. That I did and all they did was send out a service man. This has been fixed 5 times for the same thing. The problem now is that the Extended warranty company refuse to repair it now that they know that it was a pre-existing condition that should have been taken care of under the Mfg. warranty. I paid 180.00 for an extended warranty that now is worthless. I just threw out roughly 200.00 worth of food. Now my lettuce is frozen, eggs are frozen. My husband is disabled and money is not plentiful. I dont know where to turn. Frustrated.
Bought a Maytag HD top load washing 11/4/17. Within the first month the machine began to make a loud squealing noise during the wash cycle. A repairman came out 2 times before finally replacing the gearbox and tub. Within the last month or so the problem began again, another repairman came out twice, and once again, had to replace the gearbox and tub. When he left I ran a load and the machine sounded like a war was occurring inside of it. Very loud banging and grinding... heck I was wishing for just the squealing back! Maytag refuses to replace the machine and just keeps sending out repair people. The Maytag name once stood for quality but that was long ago.
Centennial commercial tech. washer - We purchased this piece of junk in Sept 2013, and had to have a repairman twice before it was six weeks in my home. I wrote several letters but the only thing that I received were applications for insurance to cover repairs. I should have received a replacement as it was bad from day one, but Maytag doesnt replace!!! Its been semi-reliable for the past several months, until early this year. It started jerking when it changed cycles, sounding as if the drum was hitting really hard against the sides. It has continued to do that regularly; now it wont function on the cycle its set on. It wont spin, sometimes the lid lock wont work. It starts filling when it should be draining. This evening, it stayed in the rinse cycle for 40 minutes and when I realized it was still rinsing I had to unplug it to get it stopped. It goes on and on, (and so could I out of frustration). The good name of Maytag has turned to trash, and when it leaves my home, no more Maytags!!! PS. The dryer we got with it takes at least 1 1/2 full cycles to dry a load, and since I couldnt get it to spin properly, Ill be lucky to get this last load dry in 2 to 2 1/2 cycles.
I have had it (Model MDB6000AWB) for a few years now. It had to have the door replaced per recall. This dishwasher does not wash dishes well at all; need to rewash many items after going through normal wash cycle. Also, all spokes are burning and falling off, along with pans getting burn marks. I am not sure how safe this is anymore. I am going to purchase another dishwasher, but not a Maytag!
Maytag Top Loading Washer-We bought this machine a little over a year ago and it is one of the worst products weve ever purchased. More often than not clothes barely get wet and then wad up into a twisted mess which stops the machine. Ive had to restart a load over and over. And, the clothes are not as clean as they were from our former Maytag washer which lasted 14 years. The new washer has to be cleaned at least once a month or it smells. We purchased this washer from HHGregg and they are no longer in business or I would complain to them about selling faulty products. I dont know why the manufacturer decided to remove the agitator from new models. What a mistake! We have decided to get rid of this washer and buy another brand. No more Maytag (or Whirlpool) products... ever!
This washer is no better than a glorified garbage can. Maytag AKA Whirlpool should be ashamed to put their name on this product. Like others before me on this website my washing machine sounds like a jet is taking off in my basement. When I contacted a serviceman, he told me the drum seal is broken and the bearings are shot. I have the machine since April 11, 2011. Not even three years to date! I do not have an extended warranty so shame on me to believe that a 900.00 machine should last well beyond 3 years. Unfortunately, I am getting the run around from Whirlpool as all of you have experienced. This is criminal. Not only are we as consumers being defrauded by irresponsible manufacturing but these huge hunks of metal and plastic are polluting our environment. Our parents had washing machines and dryers for as long as 20 to 25 years and they actually cleaned clothes. We now have high efficiency machines that destroy our clothing and leave them dirty and wrinkled. They are now made to break in 5 years and from what I see on this website the average for breakdown is becoming 3 years. Do you think that this is not by design? The service call turns out to be more than the value of the machine, so the repairman doesnt even profit as consumers refrain from costly repair and repurchase. The only profitability is gained by the manufacturers that keep pushing out junk to the consumer. These manufacturers should be accountable like the American auto-manufacturers became accountable for the junk they manufactured at the expense of a whole city, Detroit.
I purchased a Maytag Bravos XL washing machine in December 2019. The machine started badly malfunctioning in November 2020. By the time I called for service, they told me the 12-month warranty had expired and I needed a new control board put in for $529! I called Maytag and they agreed to replace the board free of charge, but I had to pay $120 for the service call. They replaced the board, and the new board is faulty. The machine will not fill with water, it wont lock, and now it wont even start. This machine is a LEMON!Now they are saying the soonest they can get a tech out is 1/29/21. Meanwhile, I have a mountain of laundry piling up in my laundry room because I havent had a working washing machine for almost a month. I called to complain and demanded either a refund or a new machine--they will do neither. I used to buy Maytag because of the name, dependability, and customer service. No wonder they were bought by Whirlpool. I WILL NEVER BUY MAYTAG OR WHIRLPOOL AGAIN. I should have looked at all the 1-star ratings online. BUYER BEWARE!
I, like SO many other people, am experiencing problems with a relatively new Maytag dishwasher. Mine is Model MDBH979SAB1. I have owned the dishwasher for 4 years but use it 6 months of the year and, because I live alone, maybe twice a week. In effect, it has the equivalent of less than a year of normal use. My problem is the same as countless other people. I can tell from how it behaves that it needs a new control board. I find little comfort in the fact that I one of several thousand people experiencing a problem with a newer Maytag appliance. What concerns me, after reading many negative reviews and seeing Maytags response, is that Maytag does not seem to care. We need to get the word out. We need a massive boycott of Maytag. We need to hit them where it hurts: in their bottom line. Since they seem to be content to continue to put out defective products, the only way to protect consumers is to put Maytag out of business.
I have a Maytag Neptune (model number MAH5500BWW and serial number 85981207AE). On February 22, 2012, the washer started smoking and a burn smell was apparent. Fire department was called. They pinpointed issue to the washer. On February 23, 2012, I spoke with Brenda from the Safety Department. She prioritized a diagnosis from a local certified technician. On February 24, 2012 , the technician diagnosis was defect motor and control runs hot after load. Then Lorna from the Safety Department stated they will not cover part/labor.Machine is
I have a Maytag Centennial washer & dryer put into service in August 2011. The washer has recently gotten quite noisy, so I had a repairman out to look at it. He found that the bearings are going out & estimated repair costs at $360. He actually did not recommend repair, as the repair costs approach half the price of a new washer. I am very angry about this, as this is quite a new washer & was not a cheap model. There are only 2 of us in the house, so I only wash an average of half a dozen loads a week. I never jam the tub full, basically baby the washer so it will last. Much good that has done! Im old enough to remember when Maytag was the best in laundry appliances, expected to last for many years. I bought the Maytag because my last (top-of-the-line) Whirlpool set required a number of repairs, not realizing that Whirlpool had purchased Maytag. I will be using this washer until the bearing seize & then I will be buying a non-Whirlpool product Im afraid that will mean a foreign brand. I really prefer to buy American, but apparently, thanks to Whirlpool, that is no longer possible!
I purchased a Maytag refrigerator (MBF2258XEB), stove (MER8674AB) and dishwasher (MDB7749SBB) on May 26, 2013. So far all three have been worked on. First, the dishwasher would not fill up with water after the trial run. Called the repairman out. A tag was placed in a position that was preventing the dishwasher from loading up with water. Granted, we should have taken the tag off, however, it stated not to. Lucky for me, I am still under warranty. Second, the refrigerator, which is a freezer at the bottom, started to leak. I thought that maybe we were dropping ice. However, I finally called and had the repairman back out. He knew exactly what the problem was because Maytag knew about it. There was a faulty plug. So in a matter of mins the problem was fixed. Lucky me still under warranty. Those two things happen within six months of purchasing these items. Now, the oven does not work. It heats up to the desire temperature but then cuts off. Called the repairman and he thought it might be the lower baking element. Unlucky for me, warranty has expired. So, $90.00 for service call. Received a called from the repairman, $120.00 for labor and $70.00 for the baking element. I purchased the baking element myself, $58.08 and installed it. Still does the same thing. Now I have another appointment for him to come back out and see what is wrong. Another $90.00! So far I have spent $238.08 on a $699.99 stove. I will never buy Maytag again. Depending on the amount to repair will depend on whether or not I go back to Sears and buy Kenmore. I had Kenmore for 10 years with no problems. I should have gone back to Sears for my upgrade. I did contact Maytag via email. I am still waiting for a reply. Live and learn!
Our Maytag dishwasher was just past the 1-year mark when the control panel stopped working. A certified Maytag repair service came out to diagnose just that and charged us $89. Maytag sent the user interface out to us, and my husband noted that there was absolutely no way that the part could be installed wrong. The wires could only go one way. The repair service (DSM Appliance Service) wanted another $120 to install it. We installed it, and it still doesnt work. Maytag will no longer assist us in any way. I will never buy a Maytag or Whirlpool appliance again. After investigating, I see that this control panel issue has happened many, many times; and I wonder why there hasnt been something done about it.
I bought a Maytag front loader washer and dryer, plus the pedestals for each. In last August of this year the washer just stopped in the middle of a wash cycle. I placed a call to the customer service. The tech diagnosed and placed an order for a part and set an appointment for two weeks later, with a time window 1 to 5 pm. The person called at 5:30 to tell me he had an job before he could get to me. I had taken the day off to wait for him. I called and they ended up rescheduling, for two more weeks.. Tech came ordered different parts, tech did not show up. Tech came out again ordered new parts. Next week he arrived wrong parts. Washer still not extracting. New tech, new parts, new appointment, this was what happened throughout September and October. Tech was not happy with his job, stated that to me, would not do anything but install part, even if it didnt work. He took parts with him. The washer still not extracting. Last Thursday he didnt even have all the parts, made the decision to replace machine without discussing it with me. Told me Sears would call me in 48 hours. Received call today Tuesday. Go to Sears to have it replaced. None of the machines they offered are compatible with mine. I will have to purchase the pedestal for the new machine, plus pay the overage to get the comparable machine. Service appointment people were horrible, cold and rude. Sear store at the mall where I purchased my washer said that it was not their problem. Once we sell it you are in their hands. Have had Maytag for over 30 years. Will never buy it again. Will never buy at Sears again. Too bad I have to replace my washer with something from Sears. Not enough space to write everything I have gone through, the lost workdays, the extra expense of having to go to the laundromat, the stress of dealing with incompetent people and techs.
Paid $900 for this side by side stainless steel model 15 years ago. Pros: performance, appearance, simplicity. Cons: none. Only 1 minor repair, and the repairman said this is 1 of only 2 makes he recommends.
I spoke with Mike today at the customer service department at Maytag to see if Maytag would pay for the parts to repair my 04/2010 Maytag front load washer (model MHWE450WW00). The bearing assembly needs to be replaced. So, that means the tub and basket need to be replaced too. The original cost in 04/2010 was $1,088 plus tax. The cost to repair is $1,048. Maytag will do nothing since it was purchased over 12 months ago. I cant believe I just threw almost $1100 away on a washer. Obviously, there is something wrong when an appliance doesnt work after 1.5 years.
My husband purchased the Bravos XL washing machine less than a year ago at Bensons Maytag in Peoria, Illinois. Within months of purchase we noticed our clothing coming out with stains they didnt have prior to washing. After hundreds of $$s of clothing ruined we realized it was due to the fabric softener dispenser. We cleaned the machine multiple times & ceased using fabric softener. No luck.Today I finally had enough & called Bensons service department. The fellow I spoke with told me, You are not supposed to use fabric softener with the Bravos XL. I asked why a $1000 washing machine would have a dispenser you were supposed to use. He told me it was because people like to use it BUT you werent supposed to use it. I asked, Why would there be a dispenser if you werent supposed to use it. He told me the salesperson should have explained it during the transaction or I should have read the owners manual more thoroughly. I asked how I needed to go about correcting the problem & he told me to clean out the machine with really, really hot water. I explained we had multiple times.He didnt have any other suggestions so I asked about setting up a service call & requested he access my information so we could verify the warranty. He confirmed the unit was under warranty. I asked to schedule service & was told there would be a $50 service call fee. I told him, I would figure that would be under warranty to which he explained it would only be under warranty if it was the machine ruining my clothes. I asked, What other reason would there be for my ruined clothes and he told me if the laundry was being ruined because I used fabric softener it would not be under warranty. So I repeated that saying So you are telling me if the machine is ruining my clothing because I used fabric softener it will not be under warranty? and he got flustered and basically said he didnt exactly say that and they couldnt confirm anything until a tech took a look at the machine. I told him I would have to speak to my husband.So this is my question... why on Earth do we have a company building $1000 washing machines WITH A FABRIC SOFTENER DISPENSER if you are not supposed to use it? I have never, ever, EVER had a washing machine do such a lousy job. I have never, ever, EVER been afraid to put clothing in a washing machine... not even in a cheap, crappy laundromat. Shame on you, Maytag!
We paid over $800 (more with installation) for this quality dishwasher. Within one year we began to experience problems with this unit. The top control panel easily becomes water logged causing the device to fail.
Besides the fact that it barely agitates or turns over the clothes even on deep fill (which we need every time otherwise a whole HE cycle goes and the top clothes remain DRY), the oh-so-fancy power button stopped working at less than 2 yo! And guess what, because it is not a button or knob, but control panel sensor button you hover over to turn on, the fix is to replace the $400 little control panel box. On a $600 terrible washing machine! We trashed it and bought something else without a faulty button system. Very unhappy. Do not buy this.
Purchased a Maytag Bravo. One of the worse purchases weve ever made. First the much of the clothes does not get submerged. 2nd the clothes comes out extremely wrinkled. Called the Maytag people and they explained that Im putting too much clothing in the washer. I explained Im only filling the washer half way. They explained it should be filled only a quarter of the way. What??? Do not purchase this machine.
I have done absolutely nothing to this dryer except keep the lint screen clean. Have had it for 15 years. Keeps on tickin. It is used daily. Sometimes 3-4 times a day. The outside looks rough. But who cares. I bought a new lg washer with great looks and had it just a year and 2 weeks. Had to spend another $200 on it. Still doesnt work right. Im Maytag all the way!!! It is a simple dryer. But it is a workhorse. It was a gift from my mother and have so much appreciated it. It has been an amazing piece of equipment. From now on I will only look for the maytag brand for whatever appliance I purchase.
I bought this washer from Lowes in 2013. It worked okay for a little while but lately it stops mid-cycle. Clothes are soaked and all of the soap hasnt been rinsed out. Poor excuse for a washing machine! Will never buy a Maytag again!
I purchased a Maytag Neptune Washer in 2006 for $665.00 from Sears. Three years later, the control board broke and I paid $400 to replace it. In 2011, the motor and motor board need replacing which will cost $410.00. We kept getting an LR code. So in 5 years, our repairs cost more than the original machine. Maytag can count on never getting my business again. Im only sorry that I purchased a Maytag dishwasher this Summer.
The washer buzzes. Period. I called Lowes...they said to unplug it then plug it back in so it will reset the computer. I did twice...Nothing. A light comes on for the sensor...Then nothing. I didnt see all the bad reviews for this machine. I had my other Maytag for 24 years and the tub was going bad. This scares me. I will be calling Lowes later. They are selling defective machines and they know it.
I bought my washer just over 3 years ago and it started making loud clicking noises and it seems like the agitator function is not working at all. I have a repairman coming over in a few days. I knew I should have gotten the extended warranty!
Purchased standard Maytag refrigerator w/ freezer on top in 2012. Freezer has never been able to keep ice cream. Never called for repair because after reading several of these complaints, mine seemed to be a minor frustration. However, I am waiting for the other shoe to drop.
Purchased Maytag Jetclean Dishwasher Model # MDB7749SBM3 on March 19, 2014 and on June 10, 2017 the washer would not go through the cycles properly. So I got on the internet to check out the problem. Maytag has very flimsy wiring circuit on the back of the control panel that rusts out due to being close to high-temperature water. Obviously a design flaw. The only way to fix it is to replace the control panel for $150 dollars with another flawed part. Do not buy Maytag dishwasher.
I had a Maytag dishwasher (made by Whirlpool) that after 4 months of ordering wrong parts, parts arriving damaged, and parts that were re-engineered and did not match up, the dishwasher could not be fixed. The extended warranty people (AIG) promised me twice on a recorded telephone call that they would exchange my dishwasher, and after many many heated telephone conversations was given a 20 minute lecture on how the word exchange does not mean they will replace it. The frustration ultimately overtook my misspent loyalty in anything made by Whirlpool and I decided to accept the buyout of my extended warranty contract, at a loss of hundreds of dollars to me - well worth getting rid of that dishwasher and any further affiliation with Whirlpool corporation. Absolutely horrible customer service. Unbelievably god awful treatment. I dont know what happened to customer service at Whirlpool, but my dealing with them has convinced me that the term is an oxymoron at Whirlpool. Horrible horrible customer service. I have never been treated so poorly in my life. I truly dont know how they can still be in business if they treat their customers like they did me.
Maytag model #MDB6949SC, purchased Feb 22, 2015. In early May plastic parts from the top rack wheel assembly broke. Assembly unit replaced at no cost through the 1 year warranty. (cost = time and effort to arrange replacement with repair person). Same parts broke again in November - replaced at no cost again under warranty. Warranty expires in two months. If past performance indicates future performance, this part will need replacing twice a year at ~$140 per visit or $280 per year. Not a good thing. Called Whirlpool and with several calls and emails. They offered an extension of a year on the warranty. I think using plastic for this wheel assembly unit is a design flaw. Would not recommend this dishwasher.
I ordered my dream refrigerator (Maytag Model MFT2776FEZ) on 05-12-2017. I had to wait 4 weeks for it to arrive because it was on back-order. I was willing to wait. All was good for 6 months. January 2018, the six month old refrigerator quit cooling. It took 2 1/2 from the service call until the part came in to fix before I could use my refrigerator again. I lost all my food. The same thing happened again in March 2018 except that it took 4 weeks for the part to come in once the serviceman ordered it. I lost all my food for a second time. February 2019, the same thing happened again. I placed the service call on 01-31-2019 for service, but the tech could not come out until 2/6/19. The part had to be ordered and could not be installed until 2-28-2019. For the 3rd time, Ive lost my food. My best friend that has appliances that are nearly 30 years old. She was going to replace all of hers and get exactly what I ordered. She has changed her mind and has decided she would rather keep her outdated appliances because they work.
When my house burned in 1995 I purchased all Maytag appliances when we rebuilt because I had good performance from them up to then. My washer and dryer even made it through the fire and are still going now 14 years after the fire. They are 34 years old. The other appliances I purchased were a chest freezer, dishwasher, stove, and, a refrigerator totaling around $2,000, a pretty sum in 95. I have nothing but good to say about the freezer and the dishwasher, however, the refrigerator and stove stick me in the side every time I look at them. I purchased a smaller refrigerator than I had planned because I was PROMISED that the refrigerator was designed to hold the milk in the door. The first thing that happened when I opened my brand new refrigerator was the shelf holder broke and the milk fell to the floor making an awful mess. They ordered the shelf holder assuring me it was a fluke and sent me on my unhappy way. After I got the part I installed it and crack-smash-pow-swoosh! It happened again! I called the store I purchased it from and they said they ordered extras so to come in and get them, that I had probably installed it wrong. Went like this and I finally told him like I told him at first I do no want this refrigerator! You said and the pamphlet says it is capable of holding a gallon of milk in the door. It does not. It cant even hold catsup bottles without breaking. Thats when he told me that yes, they were having an issue with this refrigerators door shelves. He then gave me the rest of the shelf ends he had and said after that they were gone, they had discontinued them. Also said I was past the days to trade my refrigerator. I told him that was because he kept stalling me, ordering parts. LEMONS AND LIES. Now the refrigerator sits in my laundry room, freezes food in either section on its own whim, and the shelves are held on with DUCT TAPE. I have multiple correspondence with the company but gave up as I was seriously hurt in a vehicle accident and had to put my energies to surgeries and healing. And dont get me started about the stove. I will not be buying Maytag anymore.
Ive had my Maytag oven for about 5 years and the oven and burners are still working perfectly. The problem is the light bulbs. One of the light bulbs has a rickety connection because I have to keep twisting the bulb every time I turn it on to keep the light on. My other light bulb burned out and Im not replacing it because Im concerned the problem is in the electrical part where I screw it in, not the bulb itself, so Im leaving it off and am using the other annoying bulb and I installed a lamp under the counter to compensate for the missing light from the other stove bulb. The most important part of the oven are the cooking features so even though the bulb situation is annoying, it cooking features perform well.
Model MDB7749AWM2. Paid over $700.00. Figure I would get a good dishwasher so it would last and clean dishes. I was wrong. I replaced all new appliances for kitchen in house we had purchase 3 years ago. I replaced door switch 4 times, front door panel where screws go in broke off. Salesman at Lowe’s said Maytag was a good dishwasher. It is a stainless front and stainless inside. I have had cheaper models and never had problems with.
I hate my new Maytag washer and wish I had never purchased it. Theres no way to control the water level in it, and on sensor mode, the clothes are barely wet and rubbing against each other creating wear. Things come out with soap stains and twisted up so tight that I dont believe water got close enough to the dirt to carry it away. Dont waste your money.
My Maytag 3000 series washer had to be worked on right after we purchased it. Now it stinks and is leaking. Repairs are going to be over 300 dollars. A part wore out. It should have lasted longer and why does the front loading washer stink. There is no door to open to clean the filter.
Like all of the other reviews, I have had this microwave less than two years and it won’t run and reads “door open”. I am filing with the Better Business Bureau as the product advertises “partS” under 10 year under warranty when in reality it is one part with a VERY limited warranty. In order to determine if my issue was covered under warranty I would need to pay $189 not including parts in labor. I called several times and customer service indicated that they had never heard of this issue (which upon looking at this site seems hard to believe) and I would need to gamble the $189 to see if it was covered. Terrible product, terrible customer service.
The only complaint is the lights on the bottom quit working about a month after we purchased. It was nice to light up the stovetop when cooking. Now it’s slightly dark. I have gotten used to this. We spent about $8000 on all the matching Maytag appliances we purchased. I would love to replace all but not in the budget. I am a dissatisfied Maytag customer.
I purchased a MTW6600TB0 Washer and Dryer on 6/17/07. I have had issues with the washer from the beginning; smell in towels and mechanical problems as well. The machine does not fill properly and receive error codes that are electrical issues per A & E service. I get LF errors occasionally and randomly on different cycles. I finally called for service because I now am receiving F51 Error, which has to do with the basket per A & E service technician. I was told on Black Friday that my machine required both baskets and the rotary motor. My machine is just 4/5 years old. No unusual wear and tear. There are only three people in my family and we live in a fairly warm climate so no heavy winter clothing, etc. I was told that my stainless steel basket was rusting to my plastic basket. I am still trying to comprehend the fact that two materials that are not supposed to rust are rusting. After looking for a new washer over Thanksgiving weekend, I find out that Maytag warranties their stainless steel basket and rotary motors for 10 years. So do they warranty the things they say the warranty or not? Of course, it is a holiday weekend and I cannot get a hold of Maytag. I paid for a service call and the technician told me I would be responsible for the repairs at about $500 for parts plus labor. I looked up the parts he recommended replacing and it was over $800. I paid $1000 for this machine less than 5 years ago. Thats $200 a year for the privilege to use a Maytag. Additionally, my set is black. I can not find a black washer anywhere.
My Maytag refrigerator Model MFX2571XEMS has to constantly be defrosted due to ice accumulation in the bottom of the freezer. If not defrosted, water leaks out onto our hardwood floor. Maytag will not do anything to resolve this problem. We were told by a repairman that we have to defrost it manually to fix the problem. Yeah at least every 2 weeks. What a rip off.
I purchased this washer in January 2017 at our local Home Depot here in Mexico. It was a washer/dryer combo. Now, in July, a mere 6 months and only a few wash loads later, it has gone from the worst machine I have ever owned to what I consider to be garbage material. First of all, it boasts about not using much water. This is true... Only 1/4 of your load is in the 3 inches of water at the bottom of the machine and the top 3/4 never even gets wet. I couldnt believe it. Now, I put 2 sheets in this morning and it fills almost to the point of spilling out, though I have to give it credit for shutting off the water before it actually did so. This is a NEW washing machine!!! I, along with a lot of other folks from what I am now discovering, are all in the same boat. I remember Maytag being a mark of excellence way back in the day... This is no longer the case. Stay away from this company... I know I will.
MHW7100DW Maytag Washer Steam & YMED7100DW Maytag Dryer Steam. Both of them are easy to use. They hold lots of clothing as well as bedding and many different settings. They both do an excellent job. Brand and excellent reputation. Had my last Maytag washer & dryer over 25-years and had no problems with either. Thats why I bought Maytag again. Repairs are very costly when you have to pay technicians. Dont like poor quality construction or enamel chipping when you place items on them. Very easy to clean both of them. Practically no lint dust emitted into the room from the dryer. Had no problems with my previous washer & dryer. Thats why I purchased a full size Maytag washer and dryer again.
Bought used and still performs like a champ. It's old. Have the matching dryer but that quit working some time ago so I hang dry clothes.
We purchased this set 6 months ago. The store we purchased it from is unwilling to help us. Maytag insists there is nothing wrong with the washing machine. The machine doesnt clean the clothes. After a wash cycle there is pet fur and lint all over the clothes, even after it comes out of the dryer. The clothes are all twisted in tight knots when the load is done. The washing Machine doesnt dispense enough water to wash. I have taken clothes out of the washer and the items are dry in spots, most times you can smell the mustiness of a dish towel after its been washed.I used the steam clean dryer to fresh in up the curtains and the panels came out different lengths. Not eager to try that feature again. This is our 2nd dryer set purchase, the last set was 10 yrs old. I couldnt find anyone willing to repair it. I was told they dont make machines like they used to and they are all designed to last 10 yrs and you’re lucky if it lasts 15 yrs. Yes, we contacted Maytag and yes, like the many other folks who have shared their stories we also got the run around. Sad to say we are going to do our research and will be looking for a new machine. Im going to shamefully donate the set to a charitable organization and use the receipt as a tax write off. IF you’re doing your research, DO NOT BUY A MAYTAG.
I have a Maytag refrigerator, Model #MBR 2256KES6, that is only 18 months old. It has totally stopped working. First, there was a large puddle of water on the kitchen floor and then a loud clicking noise in the middle of the night. It does not cool the fridge or the freezer. I cannot believe that a $1300 product is done working at 18 months. I cannot afford a new refrigerator. They should be arrested for selling such junk to the public.
I love it. It has a big tub. It has no agitator. It uses a lot less water. Many cycles.perfect machine. I would recommend this to everyone. Also top loading. Would never get another front loader. They arent worth it.
The fridge is very loud, leaks water from ice maker, runs all the time. I have had two repairman out to try and fix it but still not fixed. It is one year old now. If I could get my $2100.00 back I would take it and run. It so loud we have to turn up the TV so we can hear it. Drives us crazy.
My experience is very similar to Richards below. I have an MDBH979AWS3 that was purchased new in April of 2010. Just over one month after my warranty expired, the touch panel ceased to work. Since it was no longer in warranty, I had to replace it out of pocket. The wiring harness to the old panel looked heat damaged. Last winter, the central computer died. The machine was useless. I called Maytag customer service and actually seemed to find a sympathetic ear. They agreed to a new part if I paid $129 for one of the two companies doing certified repair to install it. During the summer, it blew several fuses. Then in late November of this year, the touch panel went again. I hesitated on how to respond and waited until after the holidays to call them. I got the most rude customer service rep that Ive dealt with in a long time. Somehow, I was blamed for a misdiagnosis on the computer panel (duh, no, that was a different issue and it was indeed broken), accused of misuse of the dishwasher, and flatly told that they werent going to do anything more on a machine. So far, out of warranty. Im sorry, but I cant accept that a machine under 3 years old should have 3 major failures. Maytag has to step up and at least look at this problem. From what Ive read, this is a common problem that has resulted in several fires. Maytag has to know about this and continues to do nothing, not even issue a recall on the current touch panel used. I am now faced with putting another $100 in (which puts me at about $350 total on a machine I paid almost $500 for) or just buy a new product. Rest assured I will never buy another Maytag-Whirlpool appliance.
Bought in July 2014, third service call already! To replace my 6 years old Maytag Centennial thinking I was doing a good thing to upgrade to an HE... HA! Jokes on me! Washing machine: Water level. How can you wash clothes in 1 inch of water??? Noise. Very noisy at every cycle. Shakes and easily unbalanced. Clothes are still dirty after wash (obviously if not enough water). Dryer. Noisy with sporadic blower sound (like a plane taking off - high pitched). Three service calls in 6 months??? 2 calls for cable suspensions and now waiting over a month for the tech to change the drum completely. Good thing that I took an extended guarantee, for an extra $300.00!! After Ive read the over 400 complaints about this product, I really feel like I got screwed! My last Maytag EVER!
I would like others to know that Maytag does not stand behind this product at all. I am not sure about other products, but after talking to Maytags customer service team I would guess you would get the same runaround with other products. We have had our washers for about eight years now and have had many things go wrong with it. The one that gets me the most is the one that my appliance repair service does not cover and that is the main bearing. I have done some research to why this is and most of them do not cover this, because they should last for the life of the washer. Most washers last for more than ten years. However this washer has only lasted a few years on each bearing. I have now put in my third bearing into this washer. The last bearing only lasted two years. If I had to pay for labor on replacing this part I would have not replaced it. I had been given a quote for replacing it and it was over $350. Some places wanted more than $400 to do it. To me the washer is not worth this. Yes we paid like $900 for the washer, but it is not worth putting that much money into this washer. If you cannot replace this part on your own then just walk away from it. Buy a Speed Queen. I know Maytag has sent parts to other people free of charge, but I have not been so lucky. When you send others part to fix the same problem, to me that is admitting that there is a flaw in this washer. With that said my wife and I already filed a BBB complaint against Maytag and will be sending a letter to the Minnesota Attorney General. I have proof they have sent replacement parts to others and dont see why they cannot do the same for me. Maytag is own by Whirlpool, you think it would be cheaper and easier to make customers happy than just brushing them off. I would say that customer service in many of these large companies and even small companies is gone. I remember when you would call a company and make a complaint and they would go out of their way to try to make you happy. Now they come up with reasons why it is all the customers fault that their products are bad. Maytag is just another example of a greedy business that does not care about their customers. So please do your research before you buy this product and good luck to those who have that are stuck with the junk that Maytag sells customers.
In October of 2011, I purchased a $1,199 Maytag Bravos Washing Machine. It recently started making a really loud noise during the spin cycle (REALLY loud). I had a local appliance repair guy come and he told me the main tub bearings are bad, sealer is defective and that it would not be cost effective to fix it.I called Maytag and they offered to sell me another one for $839. I am very dissatisfied that I only got 4 years out of a $1,199 machine!!! Ridiculous!! I wouldnt mind a minor repair that cost a few hundred to fix... I get that. But for it to be junk in 4 years... I have a hard time with that for the price. My appliance guy said it was junk when I bought it. Year ago, you got 15 to 20 years out of a good washing machine. Now... I buy a high end machine and it lasts 4 years. And why would I spend another $839 for the same piece of junk!!! That would be throwing good money after bad. It is not going to happen. I promised Maytag that I would post as many reviews about their product as possible... so everyone can know that they make a lousy, defective product and charge a very high price for something that will not last. Dont buy it!!
This model MGR5875QDW range is very difficult to use. When you press broil for instance, the display says set. There is absolutely no indication of how to set. Therefore, no broil. The same thing happens when you try to use the clean function. It is virtually impossible to use the control panel; it is just too difficult. Therefore, most of the functions are not usable.The kicker though is that the handle comes off. During the extended warranty period, a technician came out and fixed it. The toughest part of this job is to get the oven door back on. I tried for 2 hours everything I could think of. Then, I got an idea to use Maytags live chat. They told me that I would have to call for service and pay for a service call to get the door back on. I told them that their clean cycle is too painful to use, so I am assuming I am not the only one who has removed the door to clean the oven. Pay for a service call every time I want to clean my oven or fix their defective handle design because the handle falls off every 2 years? That is not acceptable.
Washer breaks after 2 years. I purchased a Maytag Bravos XL washer from Lowes just 2 years ago. One of the main driving factors for the purchase was the Maytag brand. The repair tech just told us the bearing was bad and we need to replace this and the drum. The service call was $100 and the repair will be over $500. I can purchase a new washer for this. I strongly recommend not buying any Maytag product. The brand used to stand for quality but not now. I dont think the Maytag repair is still the lonely tech they used to be.
In the past 20 years, we purchased a washer, dryer, stove and dishwasher... all Maytag. The washer (purchased 20 years ago) is still functioning well! The other three appliances have all given us trouble and the dryer is no longer with us. Our stainless stove is LOVELY but thats about all its good for. Within 12 months, one of the burners burned out... just beyond its warranty. It has two ovens and 3 years after purchase, neither will hold a constant oven temp and both take an eternity to warm up... although the digital temp on the oven tells me its toasty warm. Recently, the dishwashers control panel wont set properly. An attempt to set it for a normal wash/dry cycle results in rinse only and a 2 hour delay. Make them like you used to, Maytag! Im no longer a customer!!!
Bought new in 2006. From the beginning it shook a little. I could not use high speed without leaning against it and pulling upward on the unit. Maytag service workers came out and at first said they needed to balance it. That was not it. Then they said it was the drawers that I purchased as an option. Finally, one guy just straight up said they had no answer for it. Then came the day, last month, it was spinning and suddenly it started to rock and I ducked out because I thought the tub was coming through. I seen smoke. Yelled for the kids to get outside. With the phone in one hand calling the fire dept, I ran for the electric box & started throwing switches. Fire dept said that is what saved my house. Now it sits in my dining area because of a lawsuit I was never contacted about. No parts are available. Thats what happened when Maytag chose to send the business to China. Now they are back to making them in the USA but why would I buy again from a company that does not make good? Well I love blogging and Facebooking. I know 40% of Central FL because Ive lived here 60 years, plus my husband serve all of Orange County 35 years. This review will go out all over. Anyone need a tall table?
The worst wash machine Ive ever used. It doesnt clean clothes well. It constantly had error codes. Im constantly having to unplug and reset the machine and 4 times out of five it will NOT restart. Not to mention it stinks worse than my sewer. I have to run the refresh cycle every four to eight loads. Ive owned this machine three years. And it has been three years too long. I will go back to a ringer washer or a wash board and have better results.
French door refrigerator w/ freezer in bottom 2 years old. Purchased this model MFI2665XEM7 December 2012. June 2014 had repairs to freezer. Freezer froze up and bulb stopped working. Maytag covered repairs. September 2014 the ice maker stopped working and having it replaced as we speak. Total cost today for ice maker replacement $216.18. Am I POd, hell yes!!!!!!!!!!!!
Maytag Bravo XL top load water saver - Purchased this two years ago. This is the worst washer I have spent my hard earned money on. It has ripped clothes, always leaves a lint and soap film on the cloths. We have to re-rinse two to three times especially on black and brown dark clothes. I have raised 7 kids. In the past Maytag has always been the best. I spent a bundle for the matching set and we have to suck it up and buy another set. We wouldnt feel right selling this set to anyone knowing the faulty sales pitch we were mislead into buying this brand. Purchased from Sears. Sears chose not to offer any help in replacing with a different brand.
So we bought the whole Maytag kitchen appliance FZ (fingerprint resistant) series suite. That was such a mistake! Id give the part numbers but I think this applies to Maytag in general as it sounds like all of their appliances suck. Ours are 1½ year old and I already want new ones. Over $3,600 for junk. We knew it was no Viking or Sub Zero but didnt expect to flush $4k down the toilet either.The microwave is an over the range type and we have it vented to the outside of the house. The vent works like crap to remove the steam when you have a large pot of water boiling on the stove top. I can put the fan on high and barely any steam goes up the vent, most of it ends up soaking the microwave door to the point where I have to towel it off. The vent will hold up a paper towel so I know its pulling air but the location of the vent in relationship to the large front burners makes it useless. And the self cleaning is as others have already stated - A joke.We bought the fingerprint resistant SS and I would rather have the fingerprints than all of the scratches. Today, and this is no BS, I had a lottery ticket on the fridge under a magnet and I pulled the ticket because I wanted to check the numbers, well I slid the paper about 4 inches while it was still on the fridge under the magnet and now we have these fine scratches everywhere I did this. It wasnt the magnet because it has a felt backer on it, I took the paper off and slid the magnet all over the place, no scratching. I cant believe a piece of paper would even leave a mark at all. This is aside from some larger scratches that someone in the house must have used a feather duster on it or something.The French door fridge is loud and the ice maker is huge! The slide out basket in the freezer always gets cockeyed and stuck like its coming off the track. To line up the door tops you have to adjust the feet on the bottom of the fridge. I have to put ours out of level to get the door tops to line up, well this makes it look terrible in the cabinet space so you have to make a choice of what is uglier - thats just bad engineering. Our old fridge (GE) you could adjust the doors right on the bottom of the door. Its like they forgot this and said, Well you can just tip it one way or another to get them to line up, ya lets put that in the manual. The dishwasher sucks, plan on rinsing everything, even the silverware doesnt come clean. No its not our water.We are so disappointed in this brand which used to be considered very good, what the heck happened? Ship manufacturing over to China? And another thing, I highly doubt this is stainless steel. I know there is ferritic and martensitic stainless that are magnetic but Id bet all of my appliances that this is just regular carbon sheet steel with some coating on it to give a stainless steel look. All except for the range, that is different and doesnt scratch like the fridge, microwave, and dishwasher. Not sure why but probably has to do with the heat so they couldnt use this junk coating, just a guess though. Anyway it doesnt matter, all of the appliances are a complete waste of money. Poor design, poor performance, poor durability, pure junk!
This Bravos 300 washer has never cleaned clothes adequately. I have 3 sons who are athletic and this washer does not clean sweaty or dirty clothes even with extra rinse. Now my machine is 4 years and 3 months old and it needs a new bearing which will cost me $385. The repairman said this is a common repair in this machine. Maytag should be ashamed of the poor quality of this machine. I am now looking to by a new traditional top loader. These HE machines are a joke. I am contacting them to make a complaint and see if anything can be done.
Maytag Cenntenial Washer - We traded our super capacity for the ex-large Maytag washer and we have great regrets. We posted it on Craigslist about 4 months after we bought the unit and NO ONE would buy it for $300.00 even though we paid close to $600, and only 4 months old? What does that tell you? I have had to add 5 gallons (bucket) with each wash to make sure all the soap washes out. Very loud, takes a long time to wash and just worthless. This last weekend, we tried to trade it for a used $150 agitator washer with a used appliance store and they said theyd never be able to sell it and refused the trade. What does that tell you about the washer?
Maytag front loader 5000 series error codes - After using my washing machine for 3.5 years, under light duty, I have an error code of SUD and F35 indicating that the pressure switch has failed and needs replacement. I will need to buy a new pressure switch out of pocket and replace.
Five years ago made a major investment on new techno with this washer/dryer. This is an updated review. Since the beginning the washer causes awful water hammer. Tried using arrestors, they dont work. Clothes are stretched out. You need to bundle each piece of laundry! The wash takes forever. Top loader has lid lock, very inconvenient - Dryer is OK but needs extra drying time. Would not buy this washer...
We purchased a Maytag front load washer in May 2006 (MAH6700AWW). In November 2012 we had a leak and called a repair service. We were told it was the dispensing hose which had a hole worn in it and was replaced. In February 2014, we called the same service and was told that we had the same problem. Now in November 2014 we are experiencing the same problem. We have notified Whirlpool of this problem and each time were told that the machine was too old to reimburse us in any way. Guess who wont be buying any Whirlpool products if they do not back up their faulty workmanship.
I bought a Maytag refrigerator model MBB1953XEW three weeks ago. According to its features on the Maytag website, its supposed to be quiet (QuietSeries 100 sound package). Ha ha, make me laugh. Its the noisiest refrigerator Ive ever had. The repair guy checked it out this morning. He spent about 5 minutes running some sort of test with the help of his iPad. He then told me everything was perfectly alright, the noise was normal for a Maytag, and that I was going to get used to it.Needless to say, he had a totally condescending attitude. Its the first time I ever bought a Maytag. Previously, I had a General Electric that was noisy but not as much as the new Maytag. Prior to that, I had a good old Kenmore that was perfectly alright but that I had to give away for other reasons. This time I chose Maytag because I thought it was good quality and I wanted it to be very quiet. Well, nope. Next time, for sure, it wont be a Maytag.
Bought this as W/D set brand new from Home Depot. Had been noticing incredible wear and tear on clothes, as things get so tangled up and need to be practically ripped apart before going into dryer. Cycle times are crazy long, up to over an hour in some cases. Doesn’t have a “Speed Wash” cycle. But WORST of all, after less than 3 years, it just stopped draining properly. Tried all the Codes test, etc. Finally called a repairman just to be told repair costs would probably cost more than the machine is worth. $125 to be told we ought to just buy a new washer. Not happy.
We have purchased several washer/dryer sets in the past decade & will never purchase another Maytag. After 3 years of very light use, it stopped working. We had a certified Maytag repairman come & tell us we needed a $600 circuit board replaced. We reluctantly paid for it and 3 months later, intermittent problems began. Plus, it is obnoxiously loud. The repairman said this is normal. Randomly stopping the cycle, not starting the cycle at all without multiple restarts ... the list goes on. The 3 Lg sets we have bought are awesome. Maytag may have been king in the 60s, but the quality of their products has tanked. Dont waste your money on their products.
I am angry that Maytag puts out a washer that hasnt been through quality control. The computer panel is a piece of **, and is not worth $1.00. Do not buy this washer. Shame on Maytag.
Do NOT buy a Magtag washer. I purchased a brand new washer from Lowes in 2017. The washer gets stuck in the wash cycle. When I called Lowes, they said to call Maytag, who sent a service person out. The service person recalibrated the machine never ran a cycle and left. We had to call two more times after this for the same reason with the same result where the serviceman left without running a cycle. This was all while the product was under warranty. Since I had three service calls, I called Maytag frustrated that this kept happening to a new product. I was told there was nothing they could do, but if it happens again to have the service guy come back out. When the warranty runs out, I will have to pay for the service tech. Unbelievable. Save your time, money and frustration and buy a Whirlpool! I dont know how Maytag gets away with selling defective products.
I always thought Maytag was the best, maybe because of their ad. Finally, I bought a refrigerator two months ago, which has turned into a nightmare. The company has sent a tech six times and they all say that it is a bad design which makes my vegetable drawer full of water because of moisture. And they refused to do anything about it every time (bad management). They have already spent more money on service than what I paid for the refrigerator. Figure that out.Do not buy Maytag. It was the biggest mistake I made. I also bought a washer and a dryer at the same time. I wish I could send them all back because of the ignorant people they have working for them in their complaint and service office. Anybody out there, if you want to buy an appliance, make sure it is not Maytag.
Dark clothes are left with residue on them, have to run another rinse cycle to get them clean. Been having this problem since we first got the machine. Anyone else having this problem or got a solution to fix it?
We bought a new Maytag fridge in 2013, french doors, ice maker on the bottom. In 2 years we have replaced the control panel on the front door 3 times. Each time the plastic panel cracks and breaks free. The last time they replaced the entire door, all on warranty. Well 3 months later it does the exact same thing. I call Maytag and they say, fridge is past its warranty period so no coverage. It will cost me about $600 to replace this control panel.



