I have been on the chatline with Maytag customer service for two days, trying to enforce my warranty, which expires next week. My washer flooded my kitchen over the weekend, and I contacted Maytag to schedule the repair under the warranty. First, the woman, Aisha, looked up my registration, and confirmed that I was who I said I was, that my address and phone number had not changed, and told me that according to the records, the washer was purchased on 2/7/2011. Whats the problem? First, they wanted the model and serial numbers. I realized that this is important information in determining what machine needs what repairs, except there was not one sticker anywhere on my washer! Aisha said that the technician would not perform the repair, if the manufacturer did not install the model information properly on the machine. As if I had any control over the placement, or lack thereof, of proper ID for the washer. This was followed by a request for proof of purchase. I explained that I moved, and misplaced it, but I would have it emailed to me from the original purchaser. I was told that unless she could verify the proof of purchase, and the date of purchase, she could not schedule the repair under the warranty. This is despite the fact that not 5 minutes ago, she had just read this information from her computer! I asked her why would I register someone elses washer under my name and address? She didnt care. I told her I would have the receipt emailed the next day, and she stated that regardless of the date I requested, and scheduled the repair, if the actual repair took place after the expiration date of the warranty, it still would not be covered! I told her that makes no sense. I have no control over your scheduling issues. If you cant honor the warranty if the repair is made after the expiration date, then I need a date prior to that. I am entitled to the terms of the warranty, and intend to use them. Aisha said again that, without proper proof of purchase and purchase date, without proper tags on the washer, and if the repair takes after the expiration date, it would not be covered. I disconnected from her, and reconnected with another rep, who told me that some of the information Aisha gave was incorrect. I can schedule the repair, get the receipt and email it, or submit it through the chat, and regardless of when the repair was actually done, the warranty would still be honored. This person couldnt be sure what effect the lack of proper tags would have on that. My third re-entry into the chat was no better. I located a copy of the receipt in my email, and contacted the chat again. An almost amazing thing happened! This woman again confirmed all of the information Aisha recited last night, and was prepared to schedule the repair, without even asking about proof of purchase. This woman, Jennifer, was willing to schedule the repair, verify that it would be covered under the warranty, even if it was after the expiration date, because I had called and arranged the appointment before the expiration date, and she was willing to have the missing manufacture tags replaced. I had to ask her three times to review the email, and confirm that I had the correct receipt for the technician. I asked if the technician in the course of repairing the washer, had to remove the drainage hose, could he either replace it with a longer one, or add an extension, because according to Lowes at the time of installation, the hose they installed was supplied by the manufacturer, not them. Jennifer stated that since he was only there to repair the leak, and installation is not covered under the warranty, I would have to pay for him to replace the wrong hose, with the correct hose myself, even if he removes it! I told her that she needed to ensure that the technician absolutely did not remove the drainage hose from the back of the washer during his repair, because if he removes a part that is obviously the wrong part, and then replaces the wrong part after his repair, I would file a complaint every single place I possibly could. Why would a repair technician remove a part, determine that it is the wrong part, and then put it back! That is like a mechanic repairing the axle of a car, and discovering the brakes are bad, but since he is only there to repair the axle, he replaces the bad brakes after fixing the axle! He was going to be able to replace the missing manufacturer tags, though! This entire process took at least 3 hours and two days. To date, Maytag/Whirlpool is absolutely the worst company I have had to deal with, right after Sears, and ahead of AT&T. The consequences are that so far, Maytag refuses to have the technician replace the wrong hose with the correct hose, if he removes it in the course of repairing my washer.

I bought the Maytag washer and it lasted 5 1/2 months. I am now going on 1 month without the washer because no one wants to take responsibility for it. Your warranty and service is crap. I will never buy another Maytag product and I will be sure and let anyone that I know that is about to purchase one not to!

On the first day, first time, the washer wrinkled clothes so bad I could not get them out. I talked to Home Depot people and they said I must lay clothes around tub like pictured in the book. I did that and they were still wrinkled. I called the repairman who said nothing was wrong with the washer. I talked to Home Depot; they did not have the answer. I called the repairman and he checked it out. He found nothing wrong. He did watch it washing and said he had never seen a washer tangle and twist clothes like this before, called Maytag. They said that I was loading clothes wrong, and nothing was wrong with the washer. They would not give me a number to call above them. This washer is bad. Maytag has known it for 4 years and done nothing about it. Ive been ripped off.

Clothes are never submerged in water. Clothes come out worse than when they went in. Every review and complaint mentioned is dead on! This Bravos XL is a piece of crap. Stay away from lying salesmen from HH Gregg. And stay away from Maytag. Perhaps we should all get together and file a class action lawsuit! And donate all monies, washing machines and dingy clothes to charity!

We are having the same problems with the drain clogging and bottom of the freezer filling with ice and then water all over the floor. We currently de-ice the freezer once a week. After paying top dollar for what is advertised as a top product, we expect better service. Especially when Maytag is fully aware of this problem. We sent an email of complaint to Maytag. Heard from them today. They would pay for the replacement part but not the labor. Most places around here charge $250.00 just to walk in the door!!! Is Maytag kidding?!?! NEVER AGAIN. Will also tell anyone who will listen to stay away from Maytag. No wonder they dont belong to the Consumer Resources group!!

I love the functionality of this Maytag refrigerator. The inside is so nice and big, I can almost fit anything into it. When I need to make a lot of food for a lot of people, this refrigerator really foots the bill.

Bought this Range in March of 2019. I really liked the large oven in it. Right away I noticed that the oven didnt back things very uniformed and very quickly, so a lot of burnt cookies. But I adjusted to that, not super happy about it but it was fine. Tuesday while cooking the cooktop suddenly went out. I had been smelling something strange the last couple of times I had cooked with the oven and cooktop on so I just assumed it was the oven, it did need to be cleaned. Well I ended up pulling the range out from the wall and taking the back metal piece off...the wire running to the cooktop was burned, like 3 inches up the wire and also the wire coming into that wire on the range cord. Just destroyed. I was shaking. My house could have burnt down.I just attempted to call Maytag, knowing my warranty is up (1 year) but thinking they should know about this issue. I was told that they would need to send out a certified tech would need to come out to access the situation...ok...when are they available and she said the 29th of December, really? How many people can go 3 weeks with no oven? I take care of my 93 year old neighbor and make dinner every night. So obviously I cannot wait. I have a tech coming today to fix this fire hazard. I was told there was nothing that can be done as it was not under warranty anyway. What so your certified tech was going to come out for free and then charge me what I probably paid for the range to fix it.

Maytag and Home Depot do not back their products or assist customers. While repair my fathers home in Grand Junction Colorado, Home Depot workman grabbed the 30 year old washer and dryer by the controls and promptly destroyed the machines. No - Home Depot didnt do anything despite complaints. I bought a brand new Maytag Washer and Dryer for the Grand Junction, Colorado home. The famous Maytags that are called dependable only lasted 3 months. When I went to complain at the Grand Junction Home Depot - the manager - Cheryl - called me a lair when I said I left phone messages for her. Cheryl seems to represent the best of Home Depot when she doesnt assist customers - is nasty and calls them liars when they say they left phone messages for her. No - Home Depot would not back their selling Maytag, and worse, they wont assist you in finding how to contact Maytag. Cheryls response was - Contact Maytag. Good bye. I was not given a contact or phone number - nothing. I spent over $32,000 at Home Depot fixing up my fathers home and rentals and this is how Home Depot treats customers. Worse I have a worthless Maytag that ceased working after just 3 months. Yes - you may contact me, yes - you may use my name and yes - I will blog on the internet the nastiness of Home Depot in Grand Junction, and the poor quality and poor customer service with Maytag.

I bought a Maytag washer about 4 months ago and the dryer the washing machine has went down a couple of times but I managed to get it to start again. This time it will not start back up. It just as a little water and stuff and will not lock and wash. It never gets the clothes clean and you have to wash them twice or at least a residue on the clothing. I hate this washer and Im very saddened that Maytag will not come out - told me that they had to find someone. There was no one in the area that could fix my washer. It has been nearly a week now and no response from them. Im going to have to buy another washer. I am so upset to spend nearly 800 some dollars on a brand new washing machine and it does not work. I think that was all the complaints that I have seen on this page so somebody needs to put them on the news and also someone needs to start a lawsuit against this company. Shame on you Maytag. Very unhappy with your product and you.

After having a Maytag washer/dryer set that lasted 20 years, I decided to go with Maytag again. Big mistake! Centennial Dryer has already broke down and the parts, before the overcharged shipping, was over $100. I wish I had done some research. Maytag is no longer Maytag, it was purchased by Whirlpool. Hence the lack of quality. Not only that, I dislike doing business with heartless companies that just close shop & let loyal employees go while paying upper management fat severance pay. Then Whirlpool changed the vested lifetime benefits of the Maytag retirees. Will not buy another Maytag appliance and will never purchase a Whirlpool product.

Two years ago I purchased a Maytag commercial technology top-load washer. It only two options for water level, either deep water or Auto sensor. Because I live alone I have very small amounts of clothing to wash at a time. Therefore I was excited about the auto sense to save water. However when using the auto sensor theres such a small amount of water in the drum it does not cover the clothes being washed and often I have items of clothing come out of the wash cycle and rinse cycle with dry spots on them yet. The clothes dont get clean and begin to smell stale shortly after theyve been washed. I contacted the business from which I purchased the machine and they were not able nor willing to do anything about my dissatisfaction. This is the worst Appliance I have ever purchased in my 64 years hows life. I hate this washer. It is totally ineffective. And now Im stuck with it and dirty clothes.

We purchased a Maytag washer/dryer 5500 series in October of 2006. It was working good for the first few years, then gradually started failing on us. The clothes would not be clean or they would be soaked when done. Two days ago, on the board it kept blinking LR. So I checked all measures to make sure that it wasnt the motor or the front door lock. That door lock is a big pain! However, it happened to be both the motor and the bearing at the same. This is definitely not worth spending another $700 on. Goodbye Maytag, hello LG!

The efficiency of cleaning even dried on foods and getting them perfectly clean and dried is unsurpassed. And the need for dishwashing soap is always at a minimal using this Maytag Dishwasher.

Mine is the Chrome Maytag four-burner cooktop model. About $700. I installed it with ease. After two years there are only one or two slight scratches. It sees full meals for two cooked daily. The grate is first class and looks new, the top itself is easy to clean with a damp soapy cloth and mineral oil. There is easily enough BTU power for any size of pro pan. The igniters are healthy and fine and a repair would be easy.

I have owned my Maytag Bravo Series less than a year. After 4 repair calls, I called again. The service department was rude and hung up on me. He accused me of destroying the washer on purpose. They are the worst company I have ever dealt with. DO NOT BUY Maytag products ever.

My over-stove microwave is approximately 18 months old. Suddenly, the fan came on and will not turn off. I had to unplug the microwave. This appliance is out of warranty but certainly should last longer than 18 months. I feel that Maytag should certainly be called to task for selling and promoting such a shoddy, unreliable product.

We bought this stove because of the self cleaning oven feature. What a ripoff! The Aqualift technology simply does not do the job that it is supposed to do. As the lady of the house says, Self cleaning means clean it yourself. Whoever engineered this thing needs to go back to school. Adding insult to injury, we have adjusted the oven temperature to its highest and it still cooks so low that a cake has to be cooked for half as long again than the recipe calls for or the middle of it is still raw. We would like to sell the stove but would hate to burden someone else with this piece of junk.

My wife and I bought a Maytag Bravos at the suggestion of a store employee at Lowes. Since we have owned it, I have seen the reviews and the washer has been a total let down. We have experienced all the same complaints. Loud noise, door lock not working, not enough water in the drum to wash clothes, and the bearings going out and it doesnt work. NEVER will we buy a MAYTAG again. To the scrap yard I go today. Thanks MAYTAG for wasting my money. Thanks LOWES for recommending this garbage.

I bought a new Maytag refrigerator 5 years ago and it has been nothing but a headache. Ive spent more than $700 getting it repaired. The Maytag repairman is no longer lonely, hes really busy. These units are crap and the company does not stand behind their products.

Purchased a Maytag Bravos top loading washing machine in Sept. 2015. First time we used it the machine vibrated enough to shake the walls. We thought the balance was off. Called Lowes (installers) and they came out and said it was level. There was something fishy about the grinding type noise it made. Also noticed that in spite of all the noise that the clothes essentially stayed in the same spot while the basket moved. Sometimes the clothes on top never got completely wet or rotated through the wash water. Called Lowes again and they looked at the machine and said it needed replaced. But the 90 time period for replacement had passed. Lowes said it would be repaired. A technician came and replaced the basket, saying it might have been out of round. He left, we used the washing machine and it was worse. He came back an hour later and talked with Whirlpool and they said there might be something wrong with a gear. Hes going to replace the gearbox sometime. Meanwhile we are stuck with a washer that makes a lot of noise, vibrates terribly and doesnt appear to do much washing. If noise equated to cleanliness then it would be fantastic. But had we known about the noise or the many complaints we would never have made this purchase. Whatever happened to Maytag quality? Bet that Maytag repairman isnt lonely anymore.

On 9/8/09, I purchased a Maytag ceramic glass top range, model MER7662WBO. The right front dual burner has what look like worms in the burner. The other burners are clear. Maytag has replaced the top three times and the burner once. The top has gone bad again and they are calling this a cosmetic now and will not replace the top. I think there is a problem with the tops. I have purchased my last Maytag product. I buy for looks also.

During 2018 we purchased Maytag Bravos top loader to replace antique KitchenAid. Very dissatisfied at first, but luckily found the settings that makes my machine work very well on every cycle. First add 1/2 gallon of water to empty tub. Add detergent. Set controls at: Soil Level-Heavy; Wash temp - Warm; Main dial - Bulky Sheets; Extra Rinse - ON; Fabric Softner - OFF. Can now load full tub of clothes and more detergent if desired. Press start button and water covers it entirely. It works so well now, that I went from I hate it to I love it. Been going for two perfect months with no issues. Weird but true. Hope this helps you.

Bravo XL - This is the worst washing machine I have ever purchased! Loved it at first but after a year or so we couldnt wash a full load without error messages. Then we couldnt even wash one pair of jeans without an error message. Called to have it repaired and $300. Later the bearing was replaced and the washer worked wonderfully once again. Less than a year later and we are back to having a non functional washer. Cannot wash anything without the error message. Customer service is absolutely no help. For such an expensive washer and supposedly a good brand, this machine is a real disappointment.

We bought a Maytag dryer from Lowes on 4.23.20 for $567.87. From Day 1, it required us to dry even medium loads at least 2 times and sometimes even 3 times. I have been complaining to my husband since we got it. The clothes come out smelling almost burnt. But if you dry it once, the clothes are wet. And if you try to dry it the 2nd time for less time, its still not dry. So, it takes forever to do laundry. This morning, it sounded like a lot of metal was rattling around. So, I looked inside to see if change was in there, and nothing was in there but t-shirts and socks. It had been drying for less than a minute, but when I opened the door a wave of extreme heat hit my face. Now Im afraid to use it because I think it will eventually burn our house down. And with COVID-19, we do tons of laundry. We cant afford another dryer but may have no choice.

Washing Machine MVWC6ESWW - The fourth time was October 12; I called. Shreka at Maytag said she would send someone out at no cost on October 15, between 12-5 pm. Justin called from AE at 5:05 pm stating he was on his way. He then asked for my receipts. We were moving and had packed many things. He said he would call and find out. He said they were out 7/2011, 9/2011 and again 9/2011 all for the same problem. I requested in September 2011 that this was a lemon and send me another. I was assured if the same problem occurs, it would be covered. Well Justin said it isnt covered anymore and it was due to being made overseas. The cost to fix it is around $350 to $400. The washer cost me $383.40, plus I bought the matching dryer of $403.39. This makes zero since. Please advise.

Purchase a top loader washer machine in Nov 2014, it is now Jan 2015. It is not completing drain cycle, leaving wet cloth. I am Not happy with the service. I had the tech people come out 3 time and saying to call customer service, and they keep sending out people. They do not want to give me back my money. Unhappy, waste of money, will not get another Maytag appliance again.

I purchased a washer & dryer from Lowes on December 3rd. On February 20th, my washer stopped filling up. I called customer service and had someone come out a few days later. The repairman said the sensor broke & it would take 10 days for part to come in. After 2 weeks, I tried calling repair company and they would not answer phone for Maytag, or me. Maytag called another service provider, and it will be another week before part comes in. Never could get in touch with anyone who was helpful! Now it’s been a month, and still not fixed!

I bought a Maytag dishwasher in Sept. 2013. This dishwasher looks great, but it leaves glasses stained with a cloudy haze. It also does NOT dry, even on jet steam dry mode. Bottom line, after a little research, I was the one who bought it, so I took accountability and just rolled with it. Well, the control panel stopped working this week (wont light up). I called maytag and the lady told me they would cover a service call and parts even though its not under warranty. When the service company called me, they said maytag will NOT cover cost, totally contradicting what the Maytag lady told me. After reading these other posts, I wish I would have visited this site before I bought this headache of a machine. I will never buy Maytag again!

We purchased a Maytag electric convection oven with a warming drawer 3 months ago. We have been happy with the cooking features, but not the Aqualift self-cleaning. It does not work and Maytag does not acknowledge this. Instead they have offered cleaning products to us which their own instructions tell you not to use! Does this sound like a self-cleaning oven? They have offered to send out a service person to check the temperature. However, from reading multiple reviews by others, there will likely be no satisfaction from this company.

I bought my Bravos XL 3 years ago after having older model Maytags since the 1980s. My mother also runs a laundromat and SWEARS by Maytag. To say Im disappointed in this purchase is an understatement!!! They have never washed the same as the older models. They twist the clothes horribly! Now Im having issues with all of my dark clothes getting grease spots on them with no apparent cause. I use HE detergent and softener (recommended amounts only) and clean the washer religiously, including the detergent, bleach and softener cups. I DETEST these machines. Also, the dryer never dries unless I run it for 2 cycles, regardless of what setting it is on. Waste of money and definitely not energy efficient when it comes to my water and electric bill, nor time efficient for me since clothes either come out still dirty or with new stains. After this purchase, I would NEVER buy Maytag again!!!!!!

So we purchased a whole package in sept 2014 for our newly constructed home. In Nov we received the CO and thats when everything was finally professionally installed. After its first wash the dishwasher broke and there was a flood in the house and soaked 20% of the newly installed high quality cabinets. We cleaned up everything and called Maytag to have someone inspect it to see what needs to be fixed. The gentleman came about a week or two later and said that the machine isnt worth fixing and to try to get Maytag to replace the whole machine, but he still listed all the parts that were needed to fix it. We tried calling Maytag and said what the repairman said but they said he must fix it and they will not provide a new one. So we wait for the parts and no one calls us. We follow up with Maytag and they say theyve ordered the wrong parts so it will take longer. We try calling the repair man and he doesnt call us back.Then call Maytag again and get them to call the repairman to see why he doesnt answer us. They told him to call us twice and every time he tells Maytag that hes called us and we dont pick up. So we tell Maytag hes lying, the repairman hasnt called us for weeks and Maytag doesnt give a **. And seems like this repairman is freaking lazy and doesnt want to work, even if hes paid for it. You know whats happening now? Chargeback! Thats right Maytag, screw you. When I do another house I will never buy Maytag again! Horrible service and a very defective product. I thought we were paying for quality!! They lost a customer that is faithful and doesnt mind paying extra. Hope everyone can take this into consideration before buying. I wish I wouldve seen these comments before...

I purchased both a Maytag Neptune washer and dryer in 2007. This is without a doubt one of the biggest mistake I have made. I have had the dryer drum and rollers replaced and the washer will no longer run. It is going to cost me hundreds of dollars to repair. To think I bought these units for 2 reasons: 1. that Maytag are the dependability people, but its not! and 2. Energy efficiency. It is not too efficient when they are broken more than they work. The worst was when the repairman told me that I had purchased the worst product on the market. These units are in short, garbage! I will never buy another Maytag Product!

We bought this Maytag Bravos 300 Quiet series top loading washer 3 years ago. Maytag was always the top brand to buy so I thought it was the style washer but now I believe Maytag has failed to keep their standard of quality high. My clothes come out of the washer almost dry and full of lint. Even though I use the HE wash soap, it does rinse out of the clothes. Dark clothes come out with a noticeable scum so I suppose the lighter clothes do, as well, I just cant see it. I always have to double rinse them which defeats the whole economy issue. Im not happy with this washer and would not recommend anyone to buy a Maytag brand washer. I absolutely HATE this Maytag Washer. DO NOT buy it. I would rate it less than one star however they did not offer a 1/2 star. If there is class action lawsuit please include me.

We purchased our Maytag dishwasher on 12-26-2013. It was installed in early Jan. We did not buy an additional warranty. We put our faith in the Maytag name. We had no problems with our dishwasher. It was smooth and quiet. The one year warranty ended in Jan. 2015. In March of 2015, our dishwasher control panel began to go crazy. A short while later our Maytag shut down completely. Every now and then the washer will come on by itself. We will try and cut it off. It cuts off when it is ready. We have got quotes on getting it fixed by Maytag. With installation and tax, our Maytag Dishwasher cost us $649.22. Our complaint is the same complaint of thousands of other customers - the control panel. Maytag should have a recall and fix this problem. Maytags remedy for this problem is to sell a warranty for each year that a family owns the dishwasher. That is not acceptable. Please consider a recall on this item. Our model is MDB7749SBW2. Our serial #F33406909. Thanks for your help.

This Bravos top load was supposed to be energy efficient but after leaking and getting a repair estimate ($79) the technician informed me that the ring and putter tub (all cheap plastic) had several large holes in thin caused by an uneven load. Total cost of repair was $517 for a $900 washer after 3 years. He suggested that the Maytag was junk and that I buy a speed queen...LOL. When I called Maytag of course they lied and said they were not aware of any problems and would not help with the cost of repairs. Can everyone say Class Action Lawsuit...Shame on Maytag! DO NOT BUY THIS washing machine!

I purchased a Bravo Washer and Dryer from Home Depot. The Maytag Bravo washer and dryer we purchased from Home Depot did not work from the beginning. Before I called Maytag, I tried for several months to redo the way I was loading the washer and dryer.I tried several different settings however, the clothing keeps coming out smelling like it is still worn. Spots are in the clothing that normally comes out with a washing (with my prior washer). The clothing just does not get cleaned and it gets so tangled that it has ruined some of my clothing. There is clumping of the detergent, even though not a lot has been used.I had the repair company come out three times for both the washer and the dryer. They have checked and no errors codes where found. One gentleman told me again to redo the way I load the washer and the dryer. I have done it so many times, but I tried again and even purchased little dryer balls. It made no difference.I called Maytag again and was told they would have to have another company come in and do a second opinion. The person came and said that he agreed that the washer should be able to wash and the dryer should be working correctly. He recommended that a possible problem with the motherboard for the dryer (which was a possible problem mentioned by visit #2) could be handled, but he had to have it approved. He would check with the company and get back to me. I received a call the next day and a message was left telling me there is nothing he can do with the washer. He was told by Maytag/Whirlpool that I should only fill the tub lightly and not pack it down (I told everyone how I load and I never pack my clothing down). The washer should, when loaded with wet clothing, be only 1/3 to full otherwise it decreases the wash ability dramatically.The problem of the siphoning action for the softener section of the washer should be handled by running boiling water through the tube to loosen up the wax portion of the softener. The possible correction for the dryer exchanging the motherboard (it could be set incorrectly) was turned down by saying that the dryer is running to Maytag/Whirlpool’s satisfaction and nothing else would be done, since there are no error codes for both washer and dryer.My towels have a mildew odor to them when they are used. They have to be washed twice and run through the dryer a long time before I can put them away. I purchased a high capacity washer and dryer and I am told now not to fill it more then 1/2 full. That is not what I was told by the person selling it. Otherwise, I would not have purchased this set at all.

I think that I finally figured out a way around the piece of junk Maytag sold me. I bought a Maytag french door, stainless, yada, yada refrigerator in 2006. When it broke down, see later description, the first several times it was ok because of the warranty. This POS has failed 7 times requiring $300+ to fix every time. When contacted about the issue, the people at Maytag seem happy. The business model is working perfectly. There goes another sucker. The refrigerator begins its eventual breakdown with the door alarm light and sound beeping constantly. Beeping that continues for days and weeks. The next progression to failure continues with it not beeping anymore but now the interior lights do not light when the refrigerator is opened. Finally, the refrigerator stops cooling entirely and it is dead.Now, Maytag no longer wants anything to do with it so you need to call a repair man. When the repair man arrives, the entire time he talks about what a piece of junk Maytag is. They, every time, at first think it is the switches and replace them. This NEVER fixes the issue. Next, they have to replace the computer brain. $400 to fix. EVERY TIME. Now, at least every year. If you buy Maytag and have a similar experience, get your wallet out. Sell you junk then dont stand behind it.

Bought Maytag dishwasher model number MDB894995BB3 serial # F41103073. About 2 months out of warranty the control panel went bad. Contacted Maytag. After quite some time they agreed to pay for parts. After some more conversation they also agreed to pay service and labor. This was on the first day of August and Maytag scheduled a repairman for the sixth of August. When he arrived spent five minutes and said he had to order parts. The control panel I had already told them was bad. Now here I sit waiting for part to arrive. No more Maytag or Whirlpool for me.

Purchased new Maytag MF 2558 VEM5 for over $1000 and have had nothing but problems. Water constantly leaking on floor, ruining kitchen wall trim. Now ice maker doesnt work. Bought in 2011 and started leaking after 2012 on out of Warranty. Now in 2014 ice maker stopped working. Bought at Home Depot who refused to fix. The worse fridge I have ever had.

Magtag Bravos Washer top load Model MVWX700XW1 - I purchased my washer in June 2011 with the understanding that this was the best washer for my money and needs. I have family of 4, and laundry is a continual cycle at our home. I had the washer delivered and installed by the store where it was purchased. I was pleased with the machine even though the clothes were extremely wrinkled after each cycle, but the salesman was kind enough to tell me this would be so. 21 months into use, I had a water leak from the internal cold water valve. It’s not covered by warranty; I had the valve replaced. Within 2 weeks, the machine would not spin out the clothes; if it did, they were still wet, or would stop mid-spin cycle and start rinsing again. It took 2 hours to wash a 37 minute hand washables load this past Saturday, 4/6/2013, not to mention the other 4 hours washing to regular loads just to get the machine to rinse and spin. The service technician has spent the past 2 days at my home trying to repair my machine to tell me today that it is not the lid lock, but the master control panel which is still not covered under the manufacturer’s warranty. To say the least, I now have to purchase a new washer as I have invested $250.00 for a valve and the control panel is $275.55 plus labor.This machine is the biggest waste of money that I have ever spent. I have been a loyal Whirlpool customer having owned two other Whirlpool machines, each lasting 17-18 years each. I do not abuse my appliances, overload or in any other manner try to destroy a machine for personal gain. I do, however, feel that Whirlpool/Maytag needs to recall these washers or cover the parts beyond what is written. I have read numerous accounts of these and similar issues by others, yet the company will not stand behind their appliances. Really!

Just bought a Maytag Bravos 4.3 cu ft washing machine from NFM. The first machine delivered was broken it didnt wash or spin the clothes. NFM sent out another one at 9:30pm. It doesnt spin the clothes out well & loads have to be small. Poorly made.

I purchased a washer/dryer, Maytag from Home Depot Nashville. It was delivered and set up. 02/24/17 the date of purchase, delivered 03/07/17. I have tried in every way to get the washer to wash properly, but to no avail. The water level doesnt cover the clothes, it takes 10 to 15 minutes for the wash to begin its cycle. It doesnt spin the clothes dry enough to put into the dryer. The washer makes all kinds of sounds thats drives you nuts while setting up to not wash your clothes clean. I have contacted Maytag on several occasion about this problem, they sent out someone to service the washer. Now, why would a brand new washer need servicing. Somethings wrong. It isnt functioning up to standards and they should give me another washer.Now on 05/18/17 the washer was serviced, I have called them again to do something about this piece of **. I was told that the only thing they could do is come service it again. Why, must this brand new washer be serviced every week. It doesnt make sense... I dont want this machine, I want my money back so I can purchase a machine that will wash my clothes properly. I purchased a secondhand washer and dryer from a used appliance store, it lasted my family 10 complete year. The only reason I dont have it now is because I wanted to upgrade, since I have never had a brand new set. What a disappointment. Everything that looks good from Maytag isnt good. I dont understand why they wont stand behind their product.Somethings got to be done about this. Maytag will not take my money 1,200 and force me to keep this malfunctioning piece of nothing. Im going to Youtube this product so the consumer can see how this product doesnt work properly, therefore they wont waste their hard earned money. I will be contacting the BBB Nashville, and wherever I need to. I will let the consumer know the make and model of this product and where it was purchased from. Maytag I want every penny back. And, should hold you responsible for ever time I have had to go to the wash house because my brand new set wont work, and your company wants to service it every time I try to wash. I purchased this appliance on the strength of the well known name, that was the wrong thing to do.

I have gone several years with wasted food at random times because my Maytag refrigerator decides to stop cooling whenever it feels like it. This is a continuing thing that started since the appliance was brand new and it has never been resolved. Maytag claims that they cant do anything about my refrigerator. They can do what they want to. From my experience, I feel like the issue is that they dont care to make it right. I am finally fed up with this refrigerator and I am buying a new one. I can guarantee that it will not be a Maytag.

I purchased a new Maytag range (gas) in June of 2012 - 6 months ago. I have had the same problem many others have had (as Ive just read) with the toxic smell every time I used the oven. I was told it was just the chemical burning off from being new. I have never owned a new oven so I took their word for it. On Christmas day, my kids and I were going to bake cookies and set the oven to preheat. Flames and black smoke were shooting out of the range, and the fire department was called. Even after the fire department put out the fire and removed the stove from my kitchen to my front porch, they spent more time investigating the situation to make sure my home was safe than the certified Maytag repair person that was dispatched out by Maytag to service the range. This stove is only 6 months old and still under warranty with Maytag. The service person they sent out did not take the stove apart and spent less than 5 minutes looking it over; then he determined that it was a grease fire caused by owner’s negligence. I disagreed with him and told him I have been cooking for many years and thought he did not do a thorough job to determine the problem with the range. He got very upset with me, took his bag and left without leaving me a service slip. I asked Maytag to send someone else out and explained to them that this service person did not do a sufficient job in examining the range, nor did he perform any kind of service to get the range back in working condition. Maytag claims they will not send anyone else out, and there is nothing more they will do for me. They say it is my fault it caught fire; and if I want it fixed, I have to pay for it myself even though it is still under warranty with them. My stove is still on my porch where it has been since Christmas day. I then visited Maytags Facebook page and corresponded with others whom have had similar issues with their products and the lack of customer service from this company. Maytag has now blocked me from commenting on their Facebook page. The customer service rep on that site asked me to email her all my information about the range and my issues with it, and she assured me she would respond to the matter. As of yet, I have heard nothing back. I am terribly dismayed by the way I have been treated by this company, their so-called certified service technician, and that they do not honor their warranties or stand by their products. I am cooking for a family of 5 in a 12-year-old microwave (which is not a Maytag by the way) after spending over $600.00 on a brand new range.

Turned the oven on, and it failed to light. A little while later, it started leaking gas into the house. Im lucky the house didnt explode!

Purchased a new Maytag washer from a local Hardware store chain. Waited 3 days for delivery. Old washer was hauled away. Started using new Maytag Centurion the same night it was received. There was a funny odor coming from the washer that was discounted as new equipment smell. Saturday the Maytag Centurion washer was leaking some odd lubricant that had the same odor as the mentioned new equipment smell. Since this lube had been leaking out in close proximity as the liquid detergent my wife used a towel to clean it up. This towel went into the laundry with other clothes.Now Im concerned that whatever this oily stuff is, it’s in all of the clothing that was washed with the towel. Since I live on the West Coast and Maytag only answers the phone during the week Eastern Daylight Time I will call (2 days) after the fact. You might do well by finding out what this lube stuff is before you take it home and how youll have to deal with it once it leaks.

Bought this Maytag XL washer and dryer in September 2012. In January 2014, the washer stopped working. Service guy came out and said the electronics went out. Then in May 2014, the dryer died. The dryer door latch broke. Would not stay shut. 2 days later, the heating element went out. Again, the service man came out. This service man said that this model is subject to break downs. This Maytag is a piece of junk. I went out and bought a Whirlpool, which I had before. I would never buy a Maytag again. I paid over 2000.00 for this Maytag and it is the worst washer and dryer I have ever had. Apparently, the Maytag repairman needs to get his butt busy. I have the Maytag now on my sunporch, waiting for the junk man to come and get it.

Bought Bravos XL washer and dryer about 4 years ago at Home Depot. The dryer is fine. The washer not only doesnt clean the clothes unless you have it on rapid wash - but every person that is here when I wash clothes is shocked at the noise coming from it. I always say my laundry plane is landing or taking off. Its out of control.

My washer is less than 3 years old when I noticed the bleach dispenser has filled with water. I soaked the water out with a towel only to have it fill again the next time I washed. This in addition to the feeling I have that too much soap is left in clothes and spot removal is pretty consistently negligible.

My Maytag model MDB7749AWWI was purchased from Home Depot on March 10, 2011. On July 12, 2012, my dishwasher would not start. I had out of town guests and then the repair person was out of town, so I did not get anyone out to look at it until July 31. He stated that we had bad controls. The parts would be approximately $420.61. He could not get any parts because everyone was out of this part. Does that mean that all the dishwashers of this model number are broken? Is there a recall? This is unreal. When I was asked if I wanted extended warranty, I said no. If I needed an extended warranty, the equipment must be junk. Well, I needed the extended warranty. It is junk! I will never, never, never purchase another Maytag appliance as long as I live!

I owned an front loading Maytag Neptune Front Load Washer MAH5500 for more than 10 years and first 5 yrs doing 2-3 loads a day for a family of 12 so this machine held up well, and only issue we had with the machine was the rubber around outside needed to be replaced after about 9 yrs.

We bought a Maytag dryer and within two years the drum cracked. It will cost over $500 to repair it and then will the new drum be better? I bet not. Piece of junk.

I had my dishwasher for several years. Never had an issue with it. Cleans well and is very quiet which is exactly what I needed. A quiet and effective dishwasher is hard to find. The price was about six hundred dollars. I pursuit at Lowe’s. It was on sale along with a military discount.

The dishwasher is only one and a half years old and like many others are having trouble with the control panel. The model is MDB89495AWO which cost nearly $800. The dishwasher does not shutdown after an operating cycle. On contacting Maytag with the symptoms they advised that they have never heard of a similar problem. On reading the comments/experience of other Maytag owners I am undecided whether to scrap this unit and buy another make!

Our current dishwasher was already installed when we purchased this house. It is adequate, however, it does not do a great job with caked-on food. This means that the worst dishes need to be pre-cleaned.

I have enjoyed my microwave and it has lasted 10 years so far. The only problem I have had is the handle coming off but I clip it back on. Also I changed the bulb. The microwave is over the stove and matched the rest of my appliances. Basically, I would recommend Maytag for any appliances that a person would need to buy.

I purchased my first Maytag dishwasher and it was recalled as being a fire hazard. I was offered to have it repaired or pay for an upgrade (approximately $200). I chose to pay and upgrade because I dont want a fire hazard in my home. After my paid replacement, I received a recall on the new dishwasher regarding the same issue (different model) and I chose once again to pay and upgrade (thinking that if I spent $700, I wouldnt have a problem). In less than two months of installation, the dishwasher died in the middle of a cycle. Filled with water, I bailed it out and called Maytag. I told them that I wanted a new one and they told me that I was past the replacement period. They sent a service man out and he stated that it was a problem with model # MDB7709AWB2 and serial # F03002958. He said that it was easy to fix and said he had done it several times. So now, within less than 1 month before my warranty is expired, the dishwasher did the same thing--it died in the middle of the cycle and wont turn on. I called Maytag and they told me that they would send out a third party repair company (JD Appliance) but I would have to wait for four days. I contacted Maytag and said that I was concerned about the dishwasher breaking down again for the same problem (bi metal unit blew). This is the second time it happened. Jeremy, the repair man, said that the first replacement was not installed properly and they should have replaced the entire unit. He stated that it was a common problem with that model, as did the first repairman in Dec 2010. When I spoke to a supervisor named Kia at 800-344-1274, she stated that they had no known issues with this model. I said that it was not what the repairman told me as well as the Maytag dispatcher. They both said that the heat sensor (Bi Metal Thermal Unit Part No. W10258275) goes up and has to be replaced because it is overly sensitive. If you are out of warranty, it costs around $200 to have it fixed. I told Kia and she said that it was not documented in her file, therefore, it never happened. I want to know my consumer rights to address this issue. I have paid for (on 3 occasions) a new dishwasher and have continuous issues that cost me money. I want an assurance like an extended warranty, free of charge, for the dishwasher that has already been repaired twice for the same exact problem. I have the original part that was improperly replaced to prove that it wasnt replaced to specifications, therefore, blowing it again. I was told by Kia that Maytag does not compensate or replace their products unless deemed not repairable by the technician. It doesnt matter how many time the same problem occurs. I would appreciate your attention to this matter.

I purchased a new Maytag top loader at Home Depot. They delivered and set up. From the first load, I have had problems with the washer stopping and jerking. Clothing becomes a tangled mess. I contacted Maytag, they suggested I make sure I put on proper setting for the items within the washer. I do not know how one can fail at putting sheets in the washer and putting the setting on sheets and they are so twisted you have to spend time pulling them apart. This happens to almost everything I wash. I believe that I have a lemon, still under warranty, Maytag believes I should pay for a house call. Home Depot will only forward the information to me that Maytag gives to them.

Purchased a new stainless Maytag dishwasher model # MDB4949SDMO ser # F54240259 on 10-20-2015. Installed about three weeks after purchase. This unit is terrible -- has not properly operated or cleaned our dishes since installed. First service came shortly after install. Complaint was unit leaves white film on all dishes. (Soap used is cascade which was recommended by Maytag in owners manual.) Technician installed a new water fill valve because unit wasnt getting enough water. After that unit still no good as unit became noisier and noisier and still leaving white film on all dishes. Second service call: the technician indicated entire noisy pump assembly would have to be replaced and would need to order it. Third service call: the technician arrived and replaced entire pump assembly, taking the old one away with him. The technician said it will be good now. It wasnt, but at least it was quiet. That was in January 2016. This unit still does not clean dishes properly -- continues to leave a white film on everything requiring hand scrubbing to remove. All dishes are hand rinsed with hot water before loading them in dishwasher, but actually dishes are more dirty three hours later after the cleaning cycle has finished than before they were put in. After having to buy new glasses and plastic ware because stubborn white film will not come off and looks disgusting. Tried various different soaps and rinsing products to no avail.Finally contacted service department for the fourth time and today technician arrived and found the unit to be mechanically functioning as it should and can do no more to help. Said to try a product called lemi-shine. Maybe my water is too hard also he said, even though we are on city water! This is our third dishwasher at this home and have never had hard water associated issues. All I want is my full refund for this defective product and I only get the run around from Maytag. Stay away from this machine.

I am replacing my second Maytag Bravos washing machine. My first had heavy use and I rationalized that the 5 year life span was due to the heavy use. The one that I am replacing now is only 3 years old and has only done laundry for one 67 year old woman. It suddenly needed two parts with a repair bill that was going to be over $600.00. I decided it was in my best interest to spend a couple hundred more and replace it. I will not be buy Maytag again. The appliance company that I have bought most of my appliances from recommends Speed Queen which ironically also has a full 10 year warranty on all parts and labor.

I, too, have had a lousy experience with this washer – it does not correctly sense the amount of clothing in the load, and often fails to get everything wet. Once the cycle starts, it does not necessarily pull everything into the water. You must ball each item up around the center or have sleeves and legs of clothing end up very twisted. Clothing is often very wrinkled and I do not feel that enough water is used to achieve clean clothes. I did get a good response from Maytag, who sent a repairman free of charge after the one year warranty period. He was very gruff and condescending – implying that I am buying the wrong kind of clothing. He reset the washer which improved the water levels, but now it is back to its old tricks. Hate, hate, hate this washer. Now it is failing to start unless lid is slammed shut! May get a new one in a black Friday deal, but have to figure out how to ditch this one while retaining my integrity/honesty to buyer.

Pleased with all the features. I have had zero problems with this Maytag refrigerator; no problems with the ice maker; the crisper works well. The adjustable shelves are so convenient.

Just dont get clothes clean like the old agitators. Doesnt matter what brand you decide to get I guess. Had Samsung front loader before and was disappointed in that brand as well. Thought them both to be good buys... But miss my really washed clothes!

I bought the washer/dryer a few years ago. I did not realize how they do not own up to their reputation. Rather expensive. My clothes are always twisted together when finished washing. Parts of them feel dry. My dryer seems to be ok. Comforters are a pain as the load always gets unbalanced. Lately it wont finish a load. I get LD all the time. Have to unplug the washer and wait for it to cut off before cutting it back on. Then I cannot just rinse or spin. It fills back up with water and I get the same LD again. If I had seen all these reviews before I bought this set I WOULD NOT have bought them in the first place.

When we sold our home (to buy a new one), it had a really nice matching set Kenmore front load washer and dryer, which worked fantastic!!! We gave the Kenmore set to someone, since the new home had a brand new Maytag Bravo XL, and Im regretting it... Our clothes are always full of lint, it does not remove any dirt and God forbid you spill something on your clothes, our white clothes are now yellow, and his work clothes (dress, shirts and pants) are ruined due to the harsh rubbing from the lack of water... I wish I would of done an Internet search on Maytags Bravo XL before getting rid of our old washer... BUYER BEWARE is all I can say!!!

Like all of the other reviews, I have had this microwave less than two years and it won’t run and reads “door open”. I am filing with the Better Business Bureau as the product advertises “partS” under 10 year under warranty when in reality it is one part with a VERY limited warranty. In order to determine if my issue was covered under warranty I would need to pay $189 not including parts in labor. I called several times and customer service indicated that they had never heard of this issue (which upon looking at this site seems hard to believe) and I would need to gamble the $189 to see if it was covered. Terrible product, terrible customer service.

Was very happy with choice when it arrived. Bought October of 2010. Now, this summer, nothing but problems. Honestly weekly cleaning of vents underneath, sheets of ice in freezer, refrigerator not staying cool, constant frost plugging areas, and no more ideas of how to make it work. I already quit with Kenmore after terrible problems with their appliances and now when Maytag doesnt stand up for years what are we supposed to buy? OUTRAGED with American quality of products and disposables. UGH!!!

I spoke to Destiny today at the Resolution Center, she knew one phrase, its a low usage washer. I would reply, 3 inches of water in a drum does not wash my familys clothes. Every load is covered in white soap specks, whether powder, liquid or pods are used. Again, Id hear, its a lower usage washer. Ok, I got it.The machine has been cleaned with Affresh.This washer cannot clean a single shirt let alone a full load of wash. Maytag (actually made by Whirlpool) should be ashamed to produce such a shoddy product and expect to the consumer to keep paying for repairs. From reading the reviews on a couple of websites, consumers have to keep repairing this washer time and time again. Destiny told me she would send a technician out at my expense. The machine will be in the landfill on Saturday. Never again Maytag/Whirlpool.

It had always been my wish to own a Maytag washer and dryer as they were considered THE BEST! Well was I wrong!! I am on the third stainless steel drum, this one has a hole in it, need 4 wheels and pulleys, with service $542.61!!! On the average, I am having a service call every 6 months - last year we were gone for 6 months so no laundry was done, one drum was delivered and was egg-shaped. Maytag has been NO HELP! I am very disappointed with Maytag, their service and product. They HAD an excellent reputation, to me that is everything. Quality, customer service, and their word means nothing to me anymore.

My husband and I are retired. In 2006, we purchased a Maytag stove, refrigerator and dishwasher thinking we bought the best. Since purchase, we have had repairs on all 3 appliances costing us over $1000. We are installing our 4th electronic control touchpad replacement today at a cost of $250.00 each. We had a new oven electronic ignitor replaced on the same stove. The compressor on the refrigerator had to be replaced! The drawer mechanism on the dishwasher had to be replaced. We will never recommend or purchase your products ever again!

I purchased a Maytag Dishwasher in March 2013 and the control panel failed in July 2014. I, along with hundreds or thousands of others it seems, discovered that this is an extremely common issue with several models of Maytag dishwashers. Rather than standing behind their products and making it right for their customers, Maytag is hiding behind their one year warranty and refusing to do anything about it or even admit they installed thousands of FAULTY control panels. This has been an expensive, infuriating issue to deal with and I have never been so dissatisfied with a company. Bottom line, they made a bad product that should have been recalled. It blows my mind that they are getting away with this. I wish I had known the recent changes in Maytag/Whirlpool and I wish I had done my research prior to the purchase.

We purchased a Maytag bottom-freezer refrigerator MBL2258XES1 from Home Depot on 12/30/2011. Other than being a bit noisy, it functioned without problem for a little over two years after which we noticed water pooling on the floor, just below the left-front corner of the bottom-freezer door. It was shortly thereafter we noticed the large sheet of ice that covered the entire floor of the freezer. Over the past several months I pull out the large towel, my spatula, my meat tenderizer and break up and lift out the ice onto the towel around every two weeks. Thanks Whirlpool/Maytag! At least that Maytag repairman isnt lonely anymore.UPDATED ON 03/18/2015: I called Maytag Customer Service, (800) 344-1274 to discuss remedies for my Maytag/Whirlpool bottom-freezer refrigerator which has a perpetual layer of ice on the floor of the freezer which leaks onto my floor. I was offered a product called Repair Plus One which includes parts and service for this repair and they throw in a 1-year warranty. The cost: $359.95. The representative informed me I only had 24 hours to make up my mind as the offer was time limited. I asked if there were any other remedies available to me and she said none other than a service call.

I purchased a Maytag Bravos XL Commercial Washer on Jan.31, 2020. I have had problems with the control board twice in less than two years. To replace the control board it cost $560 plus dollars. I may as well get another washer. So, I have to buy two washers in less than two years, but the next one will not be a Maytag. I will not recommend their products.

My Maytag Bravos washer is 6 years old. I had to have the motor replaced about 2 years ago. Now, it gets stuck on uL on every spin cycle. I had a technician come, and was told its just cheaper to replace the machine at this point. What happened to the Maytag man of old, the one who never has any work to do because the machines are built so well?!

Maytag used to make a great laundry machine. The barrel of the Bravos XL machine is very deep, and it is difficult to reach the bottom of the machine to get clothes out. My biggest complaint is that the clothes dont get clean; there is not enough water filling the machine to clean the clothes. The clothes get wet, but there is no agitator, and the water isnt deep enough to suspend the dirt and wash it away, even on the deep wash setting. There is also a lot of lint left on the clothes that cant rinse off. Why is the barrel of the machine so deep if it only fills up 1/6 of the height? I had great hopes, but I really regret buying it.

Both the washer/dryer are of the Bravos models and both perform amazingly well. It seems everything works so well, including the vents which are thorough and vent the machine well. Our laundry is always clean and the settings on both machines work very accurately! We believe our Maytags are simply the best operating machines weve ever owned!

I bought the matching Bravos washer and dryer 4 years ago. I always bought Kenmore appliances but decided, based on the then reviews, that I would upgrade to Maytag. Biggest mistake I have made! I am a very tolerant person always looking for the best in anything. But I have to say, I hate both the washer and dryer. My clothes are faded, they shrink in the dryer even on delicate. I really cant say anything good about them. Today I washed 2 twin sheets, one king top sheet, and one very thin blanket. When I opened the washer, one twin sheet was on top and not even wet. So now I get to run another load and have to wait to remake my bed. When I have washed rugs on bulky, they are filled with soap when finished. Half the time, it doesnt spin out the water and I run a second and third spin cycle on a variety of items. I avoid doing laundry because it is so frustrating. I am retired so I cant afford to replace them. I just dont want anyone else to suffer the same frustrations!

I recently purchased a Maytag washer and dryer from Lowes. The performance of the washer was highly unsatisfactory. The water sensor does not allow sufficient water to enter the machine. Thinking it was a malfunctioning machine, I spoke to Lowes, and ask them to swap it out with another machine. They were cooperative and pleasant to deal with however, the replacement machine was no improvement. The water sensor does not allow enough water to enter the machine to even begin to saturate the load of laundry! I bought a washing machine, not a dry cleaning machine, but a dry machine was what I got and that is NOT okay with me. The literature states that load will not be covered with water, so that is how it is designed to work. With inferior water levels, and no agitator, there is not even a chance of water splash saturating and cleaning clothes. I am not an engineer, but common sense says this is efficient nonsense. VERY, VERY DISSATISFIED!

I purchased this machine (Maytag Bravos XL MVWX700XL2 ) about 18 months ago. I was so excited with the looks and the reviews I found on the machine at that time. For the first 14 months I was happy. All of a sudden, it has become the washer from Hades! It twists and almost ruins my clothing. Not to mention, I think it is permanent wrinkles that it puts into things. I washed our comforter on Bulky. The part that must have been at the bottom is completely wrinkled and it also wrecked all of the fill. This was a comforter that it is supposed to be fine to put in the washer. I am attaching pictures in which you can almost plainly see where the comforter was at the bottom. I had a serviceman out a few weeks ago. He said Maytag knows that there is a problem, however, there is no service bulletin that is out yet on it. In addition, he ran all of the codes and told me there is nothing wrong with my machine. That must be why I have to iron almost every piece of clothing in this house. Maytag will hopefully give me decent customer service on this, or I will come unglued. For the price of this washing machine, I expected much more.

Purchased a Maytag washer for my family of 8 because we do a lot of laundry and our Samsung washer failed after 3 years. I thought Maytag was a more reliable brand and was hopeful. The machine stopped working after less than 4 months of service. Manufacturers warranty repair came out and said it needed three new parts, motor, clutch and chip - said it would be another 2-3 weeks depending on parts. So all total without a washer for 4 weeks minimum - call the customer service people (first one was rude and short), 2nd one after 45 minutes on hold - told me the were no other options other than wait for the repair. Four months after a brand new washer and it failed. I requested a replacement option and they said no way. Their hotline talks about a positive customer experience and that seems to be a joke. Not helpful, super frustrated and they do not seem to care about the customer experience at all - terrible product and service

Eight years ago we bought all new top-of-the-line, stainless steel refrigerator, double oven range, dishwasher and microwave. All began malfunctioning within the first year: *The refrigerator began to make a loud rattle and the digital control pad needed to be replaced -twice within the first year. Within the next year the compressor had to be replace. *Dishwasher electronic control board was replaced twice, broke again and is still broken. *Microwave door handle broke off, and turntable motor broke.*Range burner ignition system only works on two burners and the shelf for the top oven does not fit -*Maytag refused to replace. Also, after using self-cleaning feature the lower oven still fills the room with smoke so it has been used very little. So, how much worse could it be? I had faith in Maytag-thats why we bought the brand.

I purchased this dishwasher at least 12 years ago and it still works. However, after that much use some of the buttons no longer work. It has china, economy, regular, rinse only and extreme wash features.

I purchased the Bravos washer and dryer suite. Since I was a small child I had heard my parents and others alike say that Maytag always had superior products as this is the reason when I was fortunate enough to purchase a new set I chose a Maytag brand. We that was the past and the present products et washers /dryers as the worst ever. I have had my set less than 2 years and today had to go out and buy a used one again. I have had nothing but trouble with these 2 and will never buy their brand of anything again. From the amount of poor reviews it appears I am not alone. I tried several times to no avail to have someone from the company contact me as I was put on hold too many times!

Same complaint as most of the others: bought a refrigerator in 2013 and about one month after the 1 year warranty had run out the freezer started leaking water all over the floor and build up is on the bottom of the freezer, making it difficult to pull out the metal drawer. :( We do not have the water even hooked up to the automatic icemaker so have no clue where the water is coming from. Clothes washer has never worked properly from day one, didnt fill up with enough water. Had the repair man here while the warranty was still in effect and he verified that the washer DID not fill with enough water therefore leaving soap and grime on our clothes. :( He had to order an entire new brain and replaced it. Worked for a couple of months better than it ever DID and now back to soapy, grimy, dirty clothes again. Why isnt there a recall on the part that keeps backing up on these bottom freezer Maytag refrigerators? Someone needs to start a class action lawsuit and get these things recalled and replaced. Spent a lot of money on this brand new refrigerator and was so jazzed to get a brand new one for the first time in my life. :( Well that was surly short-lived. Shame on you Maytag, your company has really gone downhill. I would love it if an attorney could start a class action lawsuit with Maytag on their bottom freezers.

I purchased a Maytag dish washer (not even 2 years old yet). I bought it on 8/29/10 and I paid over $400.00 for it brand new. The model number is MDBH949AWW1 and the serial number is F03422327. I am only asking for the part (motherboard). I have lots of friends and associates at church, work and social that I have talked to about this Maytag. And I would like to give a good report about the company and what they make and that they stand behind their workmanship. I know for a fact that they have 22 motherboards on hand ready to go out and what I have read online is that many people are having the same problem. I need a motherboard. I believe this unit should easily last over 10 years, so I am not asking for much. I will have it installed myself. I just need the part. I trust that you are a reputable company that has been around for many years and Whirlpool has taken new ownership and they have been around for a long time, too! My own parents owned one for over 30 years. This is all that I would request. I’m thanking you in advance.

I purchased this washer in January 2017 at our local Home Depot here in Mexico. It was a washer/dryer combo. Now, in July, a mere 6 months and only a few wash loads later, it has gone from the worst machine I have ever owned to what I consider to be garbage material. First of all, it boasts about not using much water. This is true... Only 1/4 of your load is in the 3 inches of water at the bottom of the machine and the top 3/4 never even gets wet. I couldnt believe it. Now, I put 2 sheets in this morning and it fills almost to the point of spilling out, though I have to give it credit for shutting off the water before it actually did so. This is a NEW washing machine!!! I, along with a lot of other folks from what I am now discovering, are all in the same boat. I remember Maytag being a mark of excellence way back in the day... This is no longer the case. Stay away from this company... I know I will.

My washer is just past warranty and making horrible sounds! I have always liked Maytag but their quality is bad. I wish I had read reviews before purchasing my washer and want to tell anyone reading this to NOT buy one. My last Frigidaire washer lasted 15 years with minimal repair. Shame on you Maytag!!!

Updated on 08/13/2021: Today a repairman who is authorized by Maytag came out. He found the problem, some arm that popped out that is located underneath the washer. He put it back together and said he needs to order the part and it will take 30 more days. Set the washer so that it SHOULD work for a couple of loads. I spent $700 on a washing machine and I have to go to a laundry mat to get my clothes washed. Here is the clincher. The guy left no paperwork, nothing, not even a business card. So I am at the mercy of this repairman (I think he said his name was Jessie). The guy was friendly, quick and knowledgeable, however he told my husband he knew what the problem was going to be, if you knew why didnt you bring the part with you and he said the part is out of stock. Why, is this part unique to Maytag washers? So I am still waiting for my washer to be fixed.Original Review: In December 2020 I purchased a Maytag washer it was delivered in January 2021 and it worked great for the first several months. Then the machine started making noises, clicking noises like it couldnt move through the gears. Then I started noticing that my clothes were not getting cleaned. It was taking an hour to wash the clothes. I told my husband it is not agitating just clicking. We had to stop and start back up the washer just to get the water level high enough for the so called deep water wash. I was finding residue left on my clothes and had to wash them 2 or 3 times to get the clothes clean enough to wear. Sometimes it wont spin enough to empty the water in the tub. It smells almost like wire burning. It has barely been 6 months and I have to have a repairman out. I will review the washer again after it has been fixed or replaced. But as of right now I will never buy another Maytag again.

I have an HE Maytag Bravos X washer and it cleans very well. But compared to my previous washer, with an agitator, I like the old one better and the clothes came out of the washer far less wrinkled. I would not buy another HE machine, given the choice.

On 8/26/16, we purchased a top-of-the-line Maytag dishwasher from Lowes of Palm Bay, Fl. It began leaking water out one side shortly after installation. Because of a hospitalization, we were not able to report the problem to Lowes until the first part of December. A repairman from Brandts in Sebastian, Fl. came out on 12/6/16 and said it might be the door gasket, but he did not have a new one with him and if it continued, to call back. I called again and another repairman from Brandts came out on 1/3/17. He said it was out of square and he took out 2 screws and said to cut back on detergent because too many suds could cause it to leak (which we find ludicrous). Now it leaks on both sides. This is not a small leak; it soaks the bath towel we put under the door. On 1/11/17 Brandts sent 2 repairmen out and they claimed we needed to cut way back on detergent and put in a capful of salad oil because our water softener is causing the suds which causes the leak. We now use 1/2 teaspoon of detergent and the capful of salad oil. It is still leaking. Our previous Kitchen Aid dishwasher never leaked and we used the recommended amount of detergent in it. We are apparently stuck with a brand-new dishwasher that cannot be fixed. We will NEVER buy another Maytag appliance.

I was all too excited to FINALLY own a new set! I conducted research and read reviews. We decided on the Maytag Bravo XL set (Lowes) and was thrilled! For the first 6 months. They were both fantastic! 6 months later, several times the clothes washed were soaking wet as if they had been set on soak. It continuously alerted to clean after 3 loads. The dryer... Well, evidently, if you live in a high-humidity region, DO NOT HOOK TO THE WATER LINE FOR THE STEAM OPTION. It will soak your dry clothes! After 3 loads of drying, it fails to re-start for the 4th load for at least 12 hours! When paying over $1,590 for a new set, this should not be an issue. Mind you, I do laundry once a week - 5 to 7 loads including linen. Fortunately, we paid an additional $200 for the warranty at Lowes.Lets see what happens there!

Approximately one week ago, the display on my fridge began to flash and ice door flap continuously opens and closes. Upon researching the issue, it seems to be a very common issue and a known defect. One in which was apparently a recall at one point. I was told by a Maytag representative that the recall was from 2007 to 2009 and has since expired. Expired? Its a known defect and should be the responsibility of Maytag to provide the parts and labor to repair the fridge. I asked for a supervisor and was told that one would contact me within 24 hours. Well, about a week later, I never received that call so I called Maytag again. This time I was told by the maytag representative and a supervisor that there was no recall and that it was a Quality issue. A play with words, in my opinion. Anyhow, regardless of the title the issue was given, I was told I would be responsible for the repairs and costs. I attempted to look up the recall on Maytags website and had seen the last two letters of the serial number to my fridge listed under the recall, but when I tried to investigate further, the site referred me to the 800 phone number I had been calling. Now, had this been an issue that was not a known defect and apparently a recall, I wouldnt be writing on this site right now. But, because it is a known defect that maytag is aware of, I think its Maytags responsibility to pay for the parts and labor for my fridge.

I use a late model Maytag front loader. It does a great job cleaning and uses very little soap and water. To date I have NOT had to call the repairman to work on it. All in all I am VERY satisfied.

The Maytag washer is very quiet & economical by filling the amount of water needed per load so actually a money saver. Also got the huge drum to wash quilts & blankets. My old one lasted 10++ years. Hopefully get as many years out of the new one.

Quiet, well priced and reliable technology which makes owning this dishwasher an easy buying and owning experience. Having the brand backed with great reliability and if needed excellent service makes the buying decision easy for the consumer.

I, too, have had major problems with this Maytag refrigerator! We have experienced everything from a malfunctioning ice maker, flashing control panel, overloaded compressor, erratic freezer (freezes much of the fridge contents), and doors not staying closed/inadvertently popping open. We have owned this fridge since 2007 and have repaired the ice maker and the freezing problems on our own dime. When the clicking sound woke the entire house up at 5 am, I finally decided to post! I realize that appliances are not perfect, and that Maytag had the best of intentions when designing and producing this product, but what really infuriates me is that Maytag has known about this widespread inherent problem since late 2006! Why no recall? Why no notice? Why no assistance? When I called the customer service line this morning, the representative acted like shed never even heard of this fridge having problems - yeah, right. All you have to do is Google the model number or just Maytag fridge panel flashing and clicking problem to discover thousands of similar complaints. I do not fault Maytag for manufacturing a less than perfect appliance, but I do hold them accountable for adequately repairing/replacing such a rampant and unsafe (compressor overload) product! Maybe it is time for a class action. Something needs to be done to protect the consumer from a company that is so slow to correct a long-standing and potentially dangerous problem!

This is my first convection oven. It is a double oven and I am hooked for life. I love the smooth top and use the convection daily. The only small issue I have is that the touch buttons on the range are on the harder side to push. But other than that, I have owned this for 5 years or more and would only get the same type again if I had too.

I purchased a Maytag dishwasher model #MDB6769AWB2. After 1 year and 2 months of light use (just my wife and myself), the control panel went out on it! I called Maytag and because it was over 1 year old, they would not do anything about it! When you call their number listed in the owner’s manual, they thank you for calling their Customer Experience Center. This is an experience I can do without!

Maytag centennial washing machine - I am pretty good as a mechanic or this machine would sit unused. Purchased in 2/15 at lowes. Poor installation. Then the machine... I hooked it up properly and ran it with extra load setting to see the machine develop a life all its own. The sheet metal breathed in and out like the chest of an old man running uphill. Lower exit hose not properly installed leaked on floor so I put on a new adjustable clip. Machine can only handle small loads. While it does wash clothes (it is a washing machine!) it requires close supervision in size of load. The machine needs a plumbing bang pressure gauge or you are likely to blow out your water pipes. It sounds like there are a bunch of people walking the machine with ball peen hammers. Who cares, but they were made in America and moved to Mexico. They should need visas to get back in. Absolute junk.

I have had a Maytag Bravo Model MVWX500XW0. Bought less than 3 yrs ago for over $550. Four days ago, the drum would not turn during wash or spin. It would act like it was going to turn but then the door lock lid kept flashing. Today Maytag repairman came by and put in a new lock circuit. Instead of fixing the problem, it made it worse. The washer started making rapid clicking sounds and finally the lid lock stopped working altogether. The repairman could not get his computer to even do a diagnostic. Instead he calls his boss who says it must be the motherboard, a $300 part. My research indicates that Maytag almost always says replace motherboard and customers find that doesnt work either. Ive never had a washer last less than 10 years. Three years for a high-priced washer is mind boggling. Ive also never had a repairman make things worse by installing new part but that happened. I will never buy a Maytag product again, even if its owned by Whirlpool, which used to be a name you could count on.