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Maytag Refrigerator Model MRTX5121TZ
Maytag - 21 Cu. Ft. Top-Freezer Refrigerator with Garage Mode - Fingerprint-Resistant Stainless Finish
This Maytag 30-Inch Wide Top-Freezer Refrigerator offers 21 Cu. Ft. of space and delivers ultimate cold performance. The EvenAir Cooling Tower moves cold air consistently from top to bottom through its advanced venting system and the PowerCold Feature will quickly chill the refrigerator after the door has been open. The FreshLock XL Crisper maximizes fresh food storage, plus, turn to Garage Mode to tackle temps from 38°F to 110°F. Backed by a 10-Year Limited Parts Warranty,* this refrigerator is Built To Last. *Visit maytag.com for warranty details.
Manufacturer: Maytag
MODEL: MRTX5121TZ
MSRP: $1079.99 USD
Maytag Refrigerator Model MRTX5121TZ Error Codes
CODE: Flashing "F"
PROBLEM: If the letter "F" is flashing on the display the refrigerator, try resetting the refrigerator as instructed below.
FIX:
Reset power to the product:
- Power unit down by turning off the circuit breaker(s) or unplugging the product for one (1) minute.
- Power unit up by turning on the circuit breaker(s) or plugging the product back in.
- Ensure the cooling function is turned on.
- Monitor the refrigerator for one (1) minute to ensure the error code does not display again.
CODE: PO Error Code
PROBLEM: Power Outage: The Power Outage indicator lets you know if the power supply to the refrigerator has been off and the freezer temperature has risen to 18°F (-8°C) or higher. The control panel temperature display will read “PO,” and an alert tone will sound three times.
FIX:
“Confirm” will blink until you acknowledge the power outage by pressing MEASURED FILL under “Confirm.” Once the power outage has been confirmed, the “PO” will disappear, and the display will return to the Home screen.
Related Error Code Pages:
Maytag Refrigerator Error Codes, Maytag Range Error Codes, Maytag Washer Error Codes, Maytag Dryer Error Codes, Maytag Microwave Error Codes, Maytag Dishwasher Error Codes,
Related Troubleshooting Pages:
Maytag Refrigerator Troubleshooting, Maytag Range Troubleshooting, Maytag Washer Troubleshooting, Maytag Dryer Troubleshooting, Maytag Microwave Troubleshooting, Maytag Dishwasher Troubleshooting,
Related Repair Pages:
Maytag Refrigerator Repairs, Maytag Range Repairs, Maytag Washer Repairs, Maytag Dryer Repairs, Maytag Microwave Repairs, Maytag Dishwasher Repairs,
Related Parts Pages:
Maytag Refrigerator Parts, Maytag Range Parts, Maytag Washer Parts, Maytag Dryer Parts, Maytag Microwave Parts, Maytag Dishwasher Parts,
Maytag Refrigerator Model MRTX5121TZ
Our Maytag French Door with freezer on Bottom MFF2258VEB quit on us after three and a half years. Called local authorized Maytag dealer. They sent out a repair man. He said the main control board was bad! After much discussion we told him to replace it. After part and labor $261.00 it is running for now. Then called Maytag to see if they could reimburse us for the part $161.00. NO DICE! I have a kitchen full of Maytag products and a washer-dryer set but will not BUY ANY MORE Maytag products. Pass the word to boycott all MAYTAG PRODUCTS!
One year and 1 month after purchasing dishwasher, the lights on the control panel would move around and if I close the door all the way it will begin to wash. I have not contacted distributor about repairs. After reading all the reviews, I think I will just use it until it quits. Will never buy another Maytag.
Hello, I purchased a Maytag Bravos washer model MVWX655DW from the Home Depot in June of 2017. I can provide the receipt. Within 6 months I had a broken lid switch and the unit would not move through the cycles. Luckily, I had the ability to replace the lid switch at the cost of about $100 just for the part. The repair was fairly involved. This summer, the unit failed to agitate, upon much research, I learned the washer drive hub (which makes the washer agitate and spin) was worn out. It was made of plastic and it is quite a job to get the cover plate off and to replace this part which ranges in price from $20-$45. This is a fairly difficult job and I would not recommend it to most people. It should not be needed in a 3 year old machine. Upon inspection of the drive shaft teeth when I took the washer apart, I found the steel teeth to have significant wear. Why? Now, in mid-November, same issue, the plastic drive hub is worn out again! I was told maybe my shock absorbers for the drum needed to be replaced as the drum may be shaking too much. My previous washer was good for 18 years and I replaced it with this highly recommended model Maytag with the chrome basket. This is absolutely the worst appliance I have had and with every repair, I viewed many, many people with the same complaints and feeling that Maytag should issue a recall on these machines. I will be contacting Maytag and Home depot with my review. The HD installer also stripped the plastic valve one of the water hoses goes on that I had also to replace. A $40 dollar part. This took some disassembly but not as bad as replacing the drive hub every three months. Needless to say, I have to buy a new machine after 3 years of unreliability with his machine. A waste of $500 + of my hard earned money. Very, very disappointed. If I wasnt mechanical and able to fix this washer, it would have cost me hundreds in repair bills. I have receipts of the parts I have purchased for this unit. I hope your experience is better if you have owned one of these machines. Maybe I just got a bad one but many people have complained about this model so I dont believe I am alone. I hate to see good people spend their money on poorly constructed machines. I certainly expected more than 3 years out of a brand new appliance. Maytag and Home Depot have lost a good, long time customer unless they want to make it right. Please feel free to contact me.
Have read others reviews and experiences and wish I had visited here first. Our first Maytag washer and dryer set lasted over 25 years with only minor repairs until the transmission started to leak grease and was uneconomical to repair. Our second set only lasted nearly 10 years and were obviously lesser quality. The wife decided that she wanted the best and high tech version. She really liked the features of the Bravos 300. What a mistake! Not even three years old and she has been dealing with the noise and the problem with constant unbalanced loads, intermittent error codes, odors and the forever cleaning requirement. The whites were intermittently getting rust stains until I determined that the underneath side of the top cover around the bleach reservoir had rusted out big time. I replaced the top cover for over $125 plus an afternoon that I will never get back. (Out of warranty, of course). Today the wife called me to say that the washer would not complete the rinse cycle and she could not reset it. We had to pump out the water and pick the wet clothes out. A grinding sound is coming from near the bottom of the machine and sounds expensive. The service man is scheduled to be here day after tomorrow to give me the bad news. My next washer purchase will NOT be a Maytag or any other high tech piece of crap. Simple is better.......
Purchased a Maytag fridge in August of 2010. Had issues January 2014 - needed a new circuit board. At the happy cost $230.00. Well it is now May 2014 and had to have the repair man here again for another circuit board $258.64. Maytag will not stand behind their product or parts they use in their products. They flat out told us that we shouldnt have to replace the circuit board that often and then said they wont stand behind it. So buyer beware. DO NOT BUY ANYTHING MAYTAG!!!!!
Maytag French Door Fridge Model MFT267AEW10 - Not even 1 month out of warranty and the water line solenoid is leaking. It seems the water line installed at the factory was pulled so tightly that it has caused the solenoid inlet to start leaking. We really researched this refrigerator and thought we were buying the best. Not so, Maytag wont warranty it. The last purchase of Maytag I will ever make. We should have bought the Samsung but we were trying to buy American. Wont make that mistake again. Not a smart investment. Refrigerators are supposed to last a good ten years. How sad.
We bought new appliances when we moved to our new house last June (2016). Sears recommended the Maytag 600S pair (HE washer and dryer). We have contacted Sears numerous time to have service people out because many times (75%) the washer does not fill with enough water to wet all the clothes and there is a layer of dry clothes at the top when the wash cycle ends.I do not believe that dry clothes get clean because they are near wet clothes in the washer. But Sears insists this is by design. Some service people tell us that the top loading HE washer will be gone soon because of the complaints but we have to struggle on. Sears seems to hope we just get tired and stop calling as their Customer Service policy. I have to dump 1-2 buckets of water into almost every wash that we do. As a side note, the 600S series has a slanted top rather than the traditional flat top. It looks cute but things fall/roll off of it. It would be nice to put things on top of the washer or dryer while doing the laundry but they roll/slide/fall off. The design is not so cute anymore. Actually, really a stupid idea.
Bought these in March of 2016. Got a 3 year warranty. In Feb 2019 the dryer burnt out the switch. Just by a hair it was covered. Now started working only on one cycle. The Washer with a 10 year limited warranty just stopped working out of the blue. ONLY 4 years old. Seriously???? during the Coronavirus outbreak!!!! I am beyond upset with this manufacturer. Geez my Kenmore washer and dryers lasted 17 years!!! My Whirlpools lasted 21 years!!!! What kind of junk are you putting on the market???? I was told at Lowes these were state of the Art machines - the best!!!! Here I am so stressed wondering what the Hell Im to do! Never buying Maytag again.
I purchased the Maytag metal interior two years ago, the very first year I had to replace the control panel board... Now, the panel went out again, after calling the Maytag executive office, they finally sent me the part, telling me I had to pay to get it fixed. That was just three months ago... Presently, the dishwasher has quit running water in the cycle... I will NEVER purchase another Maytag dishwasher... thinking you get The Best doesnt mean what you think... BEWARE...
I will NEVER get another Maytag product ever again! My not even 1 year old washer broke and I have been waiting almost 2 1/2 months for a part to be replaced. My partner and I are nurses working on the front lines during this COVID pandemic and I can’t even wash my scrubs at my own house but instead I have to go to a damn washateria. The “supervisor” told me 2 weeks ago that if the part is not in by today, 1/27/21, that a brand new washer will be sent to me. Well I call today and the people I spoke to denied any recollection of this information. The “supervisor” stated that she is “documenting all of the information” so when I called back I would not have a problem. Once again I have been lied to and wasting my breath and time. The customer service has been TERRIBLE and I cannot believe that this was once a “reliable” brand! Clearly this brand is unreliable and the personnel is also unreliable. NEVER AGAIN WILL I BUY A MAYTAG! Save your money and buy a different brand!
All of my brand new white wash cloths have black stains on them. They look like mechanics use them to check the oil. And, my white denim capri pants have weird stains on them. This washing machine is a joke. It may be water efficient, but sacrifices cleanliness and stain removal. Maytag should recall this ** Queen.
Bravos mct. Unbelievable, this washing machine is terrible, no water. The water level doesnt even cover 6 items. Have to wash triple the loads of my old washer just to get the clothes clean. I have to go to the laundromat twice a month. I shouldnt have to do that. Almost want to fill the washer with water, but dont know what will happen. Very unsatisfied with this washer.
Maytag bottom freezer / refrigerator: What a low-quality operation these guys are operating. We have a 5-year-old double door unit, which is not a cheap ticket item; and we thought that Maytag was from the days of old. The compressor failed along with ice makers and some high-use parts inside. I can understand the plastic lids and guides wearing out with heavy use, but not the compressor. I called Maytag and was directed to their proud Tennessee Service Location. It might as well be in China, where the real owners are located. She said, Oh well, we build quality units that are to last 12 years. However, they are man-made, and you cant count on that being a positive thing. What arrogance. I might get stuck with another brand from Asia. But it will never be a Maytag or any other in their family of products. The repairman is really busy these days.
We are on our 2nd Maytag washer with the 1st being a top load with agitator and the second without. Both were also bought used. The 1st one broke after I was cleaning it so totally my fault but the second one the door lock broke. Aside from that they do wash clothes well and but I do wish there were more or different cycle settings. Overall they are good machines for out price. (Being used that is.)
Thankfully, Home Depot replaced the washer when Maytag wouldnt authorize a replacement after I had it for 3 days. Maytag wanted me to order a part, wait for the part, and then schedule their third party service contractor. It’s been about 2 weeks without a washer. Ive been posting about my experience and received an email from Maytag asking me to post feedback on their site, but it was rejected. Their note to me was “Our publication guidelines do not permit content that references a service policy, customer service interaction, or customer service question.” In other words, theyre not at all interested in customer service. Maytag/Whirlpool is no longer the brand to look for.
We bought a new Maytag electric range from a local dealer three years ago. The oven element quit working, which shorted out the motherboard that controls the entire range. The cost of repair was $500 for the element, motherboard and installation. We have owned other brands that lasted 20 years and worked fine with no repairs. My folks have used Maytag for over 50 years with no problems. Who and where is this junk manufactured now? China? I will never buy another Maytag product!
The washer and dryer were purchased together as a set 4 years ago in 2010. There have been times where I actually had clothes come from the washer completely and partially dry due to lack of water inside the washer! It fills based on how many clothes are in the washer or capacity that it senses. I have had so many clothes dry washed and torn up due to its use! If you set the washer to the wrinkle control position it does not go through the last rinse and spin cycle, you must reset it to the rinse, drain, spin cycle again in order to finish processing that load.It has already thrown its belt 2 times! Which my husband had to fix since we could not get in touch with anyone at Maytag who knew what we were talking about! If change gets stuck inside the washer bin in the little groove in the tank it is very difficult to get out, Im sure everyone has washed a pair of pants with the change still in the pockets, yes I know this is user error but if you dont know the change is in the little grooves because you cant see them, it stops the washer! So be sure to search this every time you do laundry!The dryer has a mind of its own! Sometimes it will finish drying your clothes, sometimes it wont finish the time set! Theres no reason just doesnt finish! There is so many reasons I will never purchase this brand again. Ive run out of room and patience. My clothes look like Im homeless!
I bought a Maytag Dryer from Lowes in December of 2013. I paid 600.00 for this dryer which I thought was going to last for quite awhile. It stopped working in January of 2016. (2 years old). I had a repairman come out and he said the motor had burned out and he wanted 300.00 to fix it. I called Lowes and asked if I should expect the motor to burn out in 2 years; they said of course not - call Maytag. That proved to be a complete waste of time. They would do nothing. They simply said that there was not a recall on that machine and they were not technicians. However they would be glad to send someone for 125.00 dollars to look at it, then the parts and labor would be more. I have never had a dryer burn out in 2 years - not even when I was raising children and using a dryer daily. This Maytag clothes dryer isnt even used every week and when it is used, there are a few small loads. I am appalled and disappointed in Maytag and the poor quality of this appliance as well as their horrible customer service.
We bought our Maytag Bravos in December 2010. Four months out of warranty, like many other complaints Ive read, we started getting the loud jet taking off noise from the laundry room. Now we are having issues with the lid lock not allowing you to get to the clothes. This machine tries to spin three times and then locks up. It literally locks the lid and will not allow you to get to your clothes! For a machine to fail just four months out of warranty is a joke! After investigating the problems with the machine, it will cost us more to repair than what we originally paid for the washer in the first place. Give me a break! There should be a recall and Maytag should have their feet held to the fire to replace these less than adequate high-dollar machines!
This has been the worst washer I ever bought. First the washer does not fill with water even on the deep fill function. It pours little water and washes the clothes with basically no water. The sensor for the lid broke less than six months of using it, soap residue is left on the clothes. I do not recommend this washer at all.
I too am a victim of the faulty Control Panel that Maytag put on these dishwashers - Model # MDB7749SBM2. $149 for the part and another $149 for service call and labor - almost half the price of what I paid 2 years ago! Should have stuck with the 10 year old builder grade GE I had with the latch door and turn knob! I am in the market for a new stove and microwave - I will never buy another Maytag or Whirlpool product! When is Maytag going to make good to all the customers out there that have experienced the same issue? If yours breaks it is a very easy fix now that I know. You can order the part and it simply unplugs and plugs in the new one. All you have to do is take the door off and it is right there!
We bought a new Maytag Bravo XL washer in 2015 under the understanding it has a 10 year warranty. Well it’s 2020 and it starting leaking. Called customer service and lost 3hours of my life waiting for a person. Keep in mind I’m pretty handy and work on spa, and pools. And can troubleshoot things like this. I found the problem on our washer looked up the part and number.When I finally got a person on the phone they wanted to send a technician out to verify what is wrong with it. I was all for that but then they said it would cost $100. I said no because I already know what’s wrong and just need the part so I could fix it. I knew the labor would not be covered under warranty so that’s why I didn’t really need the tech to come. After a few minutes Maytag finally says the unit is. It covered under warranty at all. I asked yes it is because it’s literally written all over the washer it has a 10year warranty. So then Maytag goes to say they only cover the drum and motor for 10 years.So now I’m stuck with a washer that leaks that was sold to us under the pretense of a 10year warranty for parts. And now having to buy $280 worth of parts and shipping to fix it. Maytag advertises that they have the best warranty and they never break as their commercials imply. So they represent themselves And their warranty falsely. Buyer beware. Maytag is shady. I’m guessing Whirlpool is part of them so please do your research before you buy. 1. Customer service doesn’t exist with them. (3hrs hold times.) 2. Misleading warranty coverage. 3. Will not call you back.4. Try to extort more money from you. ($100 to send a tech out to confirm what you already know.)DO NOT BUY!!! Learn from our mistake.
My Maytag top loading washer, 4 years old, stopped working in the middle of a wash cycle. Registered Maytag repairman did a diagnosis and finally identified the problem with the control board. The cost of the control board would have cost almost as much as the original wash machine especially since I had to pay for the current service call and labor (to diagnose the problem). After having read a number of other reviews from dissatisfied customers, I will not buy another Maytag product. I was under the impression that Maytag produced a superior appliance but was disappointed by this experience.
Maytag Dryer model # MEDC400BW. I purchased this dryer in March 2015 the fuse went out in August. It is now November and it is out again! I have been buying Maytag since I left home at 18. I am 62 now, so I have been a loyal customer because Maytag was a great product. Not anymore since Whirlpool bought them out! You have to call them to schedule a technician and then it can take anywhere from 1 week to 3 depending on when they get the parts because they have to order them, and nobody else can come out to work on it if it is still under warranty! This is so lame and just not right.
I bought a Maytag Neptune top load washer in 2002. It worked fine (with the exception of smelly clothes) until October 2011. Since then I tried replacing two new clutch assemblies, a new outer tub and bearings. What we were just told this week: it needs a new spinner. Finally throwing in the towel and taking the $500 credit from Sears and buying a new washer. And I can guarantee I will never buy another Maytag product again!
Both the microwave and French door fridge handles are crap. The microwave has completely broken and the fridge is very loose and will soon break, Im sure. Both are less than 5 years old. I will never buy Maytag again.
I have always been an advocate for Maytag Appliances. Never bought anything beside Maytag. Our old Maytag refrigerator broke. Would cost too much to fix. So, we decided to buy new. We had the old white, which I was perfectly fine in buying again, however, white was super expensive. So, the salesperson persuaded us to purchase stainless steel. We got a pkg for close to $4000 all in June of 2016. Needless to say, these items have been called for repair within the 1 year warranty over half a dozen times, and have had to replace pieces that have just broken. My worst experience is the stove. I really do not like it at all. I feel the product is misleading. We wanted a self cleaning oven. It is the newest brand out there for what I consider a joke. It is the AquaLift Technology that does not clean anything. My old Maytag self cleaning oven cleaned far better than this. The same spots are in the oven. It just is worthless. I have addressed my frustration with Maytag where I was told that the oven is for the light user. Well, then you need to educate the people who sell your stuff, because I have a family I cook a lot. If this product was made for an apartment single person who does not cook then we should have been informed. Your product states Self Cleaning. Its not self cleaning!!! My frustration went up to the main office of Maytag where their resolution was to give me a discount on a new stove.What do I do with the one I have, and I was told I could sell it!!!! Really Maytag wow from a consumer that has always been a valued customer this is the level of service I get. I ended up purchasing an extended warranty on all Maytag products, because of my fear of something just breaking again. My advice to all is either buy a no named brand or buy something cheaper. Please folks if you have a family do not purchase these products. Its for people that just need a pretty display of appliances!!!
This set is a GREAT ONE! I love my HQ washer and dryer. The washer has so many settings to choose from for all different loads of clothes. It washes and spins everything great. My dryer is so nice! I can dry a load of whites: towels, washcloths, hand towels etc in record amount of time. I would highly recommend them both.
I have had this refrigerator for less than 3 years. It recently started leaking water on the floor and all over the bottom of the freezer. Repairman said it is a flaw with the defrost drain design. He thinks Maytag MIGHT have changed it since I purchased mine, but I dont know. Originally they used this small rubber valve;repairman said they get clogged very easily (even though I vacuum around it regularly and dont have any pets). He replaced that part with something sturdy that looks like a p trap. I looked online and there are loads of complaints about this exact issue with the defrost drain clogging. It cost $250 to have it repaired. I called Maytag to ask to be reimbursed and of course they will not do anything since it is out of warranty. Its a shame Maytag wont stand behind their products. Since there are so many of us with this issue, cant something be done?
I’m 41 years old and finally had my first new washing machine. Four days later, while my 11 year old had the stomach flu, it died. Not impressed. Apparently the delivery guys left a note on our file saying there was a defect on our washer and that we needed to contact Maytag. This was news to us when we called The Brick today. I hope they didn’t knowingly sell us a defective washer. Alas, we have to wait until Monday with pukey sheets in the washer.
Maytag Model MDB7749SBW: Lights on control started flashing even when not it use, cycle lights varied, dishwasher would start on its own. Stopped at dealer and he said he never heard of problem. Checked online and found problem identified all over the internet. Called Maytag and they knew of problem and said they would send serviceman out to check. First trip free and parts would be free but I have to pay labor for second trip to repair. Dishwasher is just under 4 years old. Serial F31703877. Problem is corrosion on small flexible circuit at top of door. Same problem as others. Maytag states never been a recall!!! THIS CERTAINLY HAS THE POTENTIAL TO CAUSE A FIRE. Will never purchase another Maytag or Whirlpool appliance again. Poor quality and lies on the part of company and dealers as well.
Our bottom freezer began building up ice. We cleared the ice and unclogged the drain gasket as per the many instructions that we found online. Researching this problem, I discovered very quickly that this is due to a faulty design of the drain grommet. A new part has been substituted by Maytag. I called Maytag customer service and they refused to supply the replacement at no cost to me and claimed there is no quality issue. This is not about the $20 for the part. It is a leading consumer brand disregarding customer satisfaction. This is also bad business. They will sacrifice their reputation for a $20 part on a $1,000+ purchase. They need to be put on notice that they cannot get away with this in the age of the web where there is total transparency.
I purchased a Maytag French door refrigerator (model MF12569) two years ago. The bottom drawer freezer does not work well. Apparently, the inner tubing of the freezer clogs and it creates huge puddles of water. My floor got damaged and I keep calling Maytag and all I get is their apologies. I purchased an extra warranty which will expire on the third year. I am really disappointed with their product. I see why there are so many complaints filed and what makes matter worse is that they dont seem to acknowledge the problem. Apologies do not cut it. They need to do something to reestablish customer satisfaction.
My washer is 3 years old, it sounds as though an earthquake is rocking my laundry room during the addition of water, rinse, and spin cycles. Cleanliness only when washed twice, along with the washer stopping at 12 minutes because of UL signal (unbalanced) - this happens even when I have a small load. The dryer does dry clothes however along with tons of Lint stuck to my clothes. I empty the lint screen after EVERY dry cycle. Have had repairman who charged me $70.00 and said he could not fix the washer.
Maytag french door 2015 refrigerator. Not happy at all. Freezer gets rim frost on sides of pull drawers and the smell is like dirty socks when motor is running! The whole kitchen stinks???
Maytag Bravos Quiet Series 300 - My machine is 3 yrs old and started making a very loud noise on the spin cycle. My last Maytag lasted 18 yrs and all my appliances have always been Maytag. I believe it now when Im told that Maytag does not make good quality washers anymore.
Does a good job of cleaning but takes much longer to complete. Pretty much standard features. Has rinse only cycle, air dry only cycle, and cycle for pots and pans. Top rack had special holders for long stemmed glasses which I dont need. Standard size. Same size as my Kitchen Aid. White, front load, no special appearance. It takes much longer than my old dishwasher. Also the soap dispenser broke after 2 months and had to be replaced. It requires that two buttons have to be pushed to start. My old one only required one. It does a good job of cleaning.
Neptune washer and dryer, an all around good buy. Low water use and large capacity for the pair. Bought the pair in May of 2001 and have only had one, very minor, service call. Buying online usually proves to be the easiest and cheapest way to go. Economical delivery costs. Noise and vibration and overall solid construction. Dancing washers can be a real cause for being a deal breaker. Auto shut off for balance is a must. Cleanliness of wash and wear caused by washing and drying. Large capacity and multiple cycle selections for both the washer and the dryer are necessary.
I unfortunately just had the same issue concerning my unit. The unit went berserk, stopped cooling and ruined all my food. I managed to get it outside after leaking spoiled food all over my floor. I washed it out and contacted Maytag after reading the hundreds of complaints. They sent someone out to fix the panel but he couldnt get it to cool. He said many times when a unit goes down that the acidity from produce along with moisture can eat through the aluminum components causing a freon leak. Obviously, this happened to me. I contacted Maytag and they said they would fix that too but once I called back, they said that it was a separate issue. Then I spoke with another person who said they would send a tech to inspect. I took off work and finally got a courtesy call from tech saying he was told not to come. I was amazed I missed work waiting and got no call from Maytag saying they changed their mind. I called back in and was told flat out I would not be covered, even though the fridge was fine before this happened. I suggest everyone read over the Consumer Protection Act which covers defective equipment causing issues by both injury and property damage. A class action lawsuit needs to be organized concerning this also. In the meantime, I implore each of you to file a complaint with the Better Business Bureau in your state along with Michigan where Maytag is headquartered. This will guarantee a response from corporate. Also, make copies of this forum and send it to your State Attorney General explaining how you have been sold a defective item. They say ABC news once did a segment on this fridge issue also, so I suggest contacting them asking for a follow-up story. For those that use social media, go onto their Facebook and Twitter page to post a link to this site and the way you have been treated after spending over $2,000 and a fridge that has lasted 7 years or less. Its time for small voices to unite to form one that is much larger.
Bought a Maytag Washer, in 2010 the Bravo. Good looking washer and dryer. I bought a 4 yr warranty for both. My washer has needed service every yr of the warranty, leaks and has stopped running. Now it is out of warranty and it is leaking again. Was just fixed a little over a year ago. I am now seeing a lot of rust around the top of the washer. It has just about covered the one port where you put the bleach in. The seam around the top in the crease is full of rust. My dryer is fine, bought them both at the same time. I have never seen this on a washer before. My mom has had her Maytag for yrs no problem. I bought these thinking they would last, boy was I wrong.
I purchased this Atlantis dryer several years ago. To this day, I have replaced the rollers and drum three times. What a piece of junk! This will be the last Maytag I ever own.
Maytag Bravo model MVWB750WQO. Bought this washer in 2009 for 1300 thinking it would last at least 10 years! Wrong! I loved it until a few months ago when it started making VERY LOUD noises during final spins. Sounded like the house was going to take off. Then today it started leaking water. Repairman said it needed a drum, seal and gasket. Would have cost 700-800 to fix. Needless to say we bought a new washer today, and it wasnt a Maytag!! For that much money I was expecting the washer to last a long time!
I purchased a Maytag washer the centennial commercial technology model about 4 years ago. At the just barely 2-year mark it needed an all new transmission (Approx $800) Thank God for extended warranties. Now it is doing the same thing again making terrible noise. For a purchase of $1000 this is not good quality or decent workmanship And Maytag does not stand behind their product. I guess I need to buy another brand from now on. Please beware of very costly repairs with this one.
I Hate this machine. It does an inferior job and I wish I never bought it. Our Bravos XL washer was purchased in spring. It left white residue constantly on my clothes. Even WORSE, the machine wrinkled the permanent press so the clothes had to be ironed before wearing. (I rarely had this with my last washer). I used the machine settings correctly and I called the company and basically...was told, Youre out of luck. I hoped that it would improve but No Way! Dont purchase this machine, dont waste your $$$.
My Neptune Maytag pair have been dependable. Great features. Now at 20 yrs old still kicking. Washer-front loader now has issue with fab softener going into wash correctly. Could be build up? Trying to self-fix. Very gentle with washing fine things. Hope I can keep going with them.
Maytag washer mvwc565fw: You have heard about how noisy they are & dont fill up enough water unless you set it on deep water wash. I cant get the right water temp. Its cold, cold warm. No hot at all. Sorry I ever bought the piece of junk. Only have had it a month too. The last washer I had it at least lasted 4 years. Wouldnt recommend it to my worst enemy.
We purchased this Maytag Centennial washer in 2009 (model # mvwc6esw/Wd; type 849-05; ser # cy1741855) and I have hated it ever since. I had an old 406 Maytag washer that was worth its weight in gold - repaired it as long as possible. I bought this new one because it was a Maytag and that was a mistake. The way it agitates my clothes get tangled and they never did that in the other original Maytag. We had to have it fixed not long after we got it and now every time I turn it on, it immediately starts to agitate on every cycle except hand wash, which it never did before. If I knew it agitated the way it did, I never would have got it. Good thing we bought an extended warranty for this machine. We have used it once already and it looks like we may have to use it again. I am very disappointed in this machine and your workmanship. The old machines were much better and more dependable.
I, too, am having major problems with my Maytag Neptune washer, much like many of the writers are. I am extremely disappointed in the Maytag corporation for putting out such an inferior product that it wont stand by. I wonder if a new class action suit could be filed.
I purchased the Maytag Atlantis Washer and dryer in 2004. I had the washer transmission replaced in 2006, I believe. For about a year now, the washer makes an awful screeching noise. I am not sure if its towards the end of the spin cycle or the rinse cycle, or both. In addition (and over the last 3-4 years), the dial sticks or stalls every delicate cycle. It will stop during the initial agitating and all you can hear is a ticking noise, in which you then have to manually give the dial a slight turn for the cycle to continue. It does it once on the light delicate and twice on the normal delicate. It really is a shame that Maytag is not acknowledging all of these problems as it is not feasible for most people to have a spare $1500 kicking around for a new washer and dryer every time they unfortunately buy a lemon. My previous washer and dryer were 25 years old and still working perfectly when I decided to part with them because they were fairly small. I dont even ever recall having any issues with either one of them in the whole 25 years that I had them. To see all of these complaints makes me more irritated with my appliances and my selection!
Maytag Centennial - It came with the house. I think its a line made special for rent-to-own kind of places. I cannot stand the washer. It will not take fabric softener unless its in the ball and if you use extra rinse you dont get to use fab softener at all. (I like liquid fab softener on some things). Why it doesnt have a dispenser is beyond me. And the bleach dispenser is poorly designed, too close to the tub and splashes every time. Ive had this six months and would get rid of it in a heartbeat if I could afford to. Plus it snags towels. The washer is crap. And its a Maytag. I wish it would break so I could justify buying one that has some decent features like fab soft dispenser, bleach dispenser that doesnt splash, drum that doesnt snag.
New Maytag double oven installed by contractor in my house 18 months ago. I have had a few problems with it. The problem I am having today, the panel says error detected, remove from power source. I have had this problem a couple of times. I also have had the problem where the panel will not recognize anything I put in. I have to pull stove out of the small slot it is in, unplug and then push back. Not easy. I was the one that told contractor which Maytag range I wanted because I felt it was a good product. Problems from day one. This double oven/with range cost a pretty penny and I really cant afford a new one.
I purchased a Maytag refrigerator from Home Depot on 5/17/11. It would run, then not run. It spoiled all the food not in the freezer and most of the food in the freezer. This happened early November, being less than six months old. My wife called on 11/8/11, they repaired it on 11/18/11. Ten days of no refrigerator and a lost of about $200 in spoiled food. The company would not pay for any of the money I lost for the spoiled food!
In 2003, I purchased a brand new Maytag washer and dryer set, I chose Maytag because of their reputation. Within the first 6 months, I had a bearing go bad on it and that had to be fixed. It has become noisier and noisier throughout the years and now it is leaking all over the floor when I do a load. I am single, I live alone, I do laundry very seldom and do not do large loads. I am so disappointed with Maytag. When the repairman came out initially to fix it, he said that the brand he fixes most often is Maytag. Expensive lesson learned, Ill never buy any type of Maytag product again.
I have had my washer and dryer for more than 5 years. As normal, over time, stuff wears out and parts need to be replaced. The manual doesnt list part numbers that are needed. The website doesnt pull up part numbers when you type in the model number. After paying for overnight shipping that isnt guaranteed (and was more than the part itself), it didnt show up until a couple of days later and it was the wrong part. I would have to pay for shipping costs of the return, now tripling the cost of the actual part. Calls to customer service were not at all helpful as all they could say was that I would have to pay for the return shipping and they were sorry there was nothing they could do. I wont be purchasing anything from Maytag ever again.
In December 2017 I bought a Maytag Bravos (w/o agitator) based solely on past experience (56 yrs.) of buying from Maytag without any complaints. A friend told me I wouldnt be happy with my purchase and she was RIGHT! It doesnt get my clothes clean to my satisfaction, my towels are all getting snags as well as silky sheets and pillowcases and dark clothes have a soap scum line on them. I have slightly better luck if I wash everything with the deep water level option but I still need to wash dark clothes a second time without any soap or fabric softener to lighten the scum line.I am very careful to use minimal amounts of high efficiency detergent but that doesnt help. I called Maytag and complained within the first month but then we were gone for the month of February and I just never followed up with them. Now Im sure its too late to do anything. I wish I had listened to my friend. Hopefully I can save another consumer from making the same mistake I made.
There should be a recall. Just look at the number of people complaining about this same exact occurrence about the control panel not activating. Im on my second control panel in 24 months. Some people are on their fourth already. Give me a break. There needs to be a recall and a redesign of this thing, which turned out to be a piece of junk washer.
Like other reviewers, I am having issues regarding the control board panel for MAYTAG Dishwasher Model Number MDB7749SAM0. The unit was less than 3 yrs old when the control board panel malfunction issue began. I feel like this is a manufacturing defect and the company should be responsible for repairing/replacing the control board panel. I contacted Maytag numerous times regarding this, but customer service continues to tell customers there is NO warranty after one year from purchase date, and they are saying there is no recall or other reported issues regarding the Maytag’s control board at this time. However, I have found numerous online complaints and reviews about the very same issue I am having and same poor customer service. Since MAYTAG does not seem to care about their customer’s concerns regarding their product breaking in I feel that the only solution is DO NOT PURCHASE MAYTAG dishwasher brand again. I have had other brands last much much longer than this one did.
We purchased the Maytag dishwasher model # MDB4949SDZ almost one year ago. Since the beginning there has been a smell to our drinking glasses when we put drink in them...smells like boiled eggs. We have always used Cascade dishwasher pods, but suddenly our dishes were being left with a gritty feeling film on them and I had to run them under water to rinse them after taking them out of the dishwasher. This model showed on Lowes website that it has a food grinder, but it cannot even get rid of a single kernel of corn that might get left on a plate. After a load is completely washed and you open the door, there is a strong smell of detergent. If you run an EMPTY dishwasher with NO soap it creates an abundance of suds like there is still soap all in the tub!!The repairman came out and called Maytag and they ran a diagnostic check on it and it said everything was okay. He said to run a cup of white vinegar through it and I did. It didnt help. Still lots of suds being produced when I run a cycle with NO dishes and NO soap!!! He said the food grinder doesnt actually grind or dispose of small particles of food, just grease!! What?!!!! We had to PAY $92 for the service call even though it is still under warranty just because the repairman and the Maytag guy on the phone couldnt figure out why this dishwasher is a hunk of junk!!!! Also, the top rack has clips on the side to lower and raise the rack. The outer sides of the top rack will only hold smaller glasses because these clips get in the way. I hate this dishwasher so much!!! My 18 year old Kenmore ran like a charm until Hurricane Harvey flooded our house. I will never buy a Maytag appliance again!!!
I bought this Centennial washer about 7 weeks ago and it has worked right for 4 of those weeks. The washer wouldnt spin the clothes and they came out soaked. Service guy came out and said it was the computer panel and he didnt have one. So I waited over a week for another service call. He put that one and said that now the transmission was shot and he didnt have one, another wait. This is a piece of junk. Do not buy Maytag or Whirlpool products. I had a Maytag for 15 years and had one service call. They are not what they used to be.
My Maytag (MDBH955AWB) dishwasher (not even 6 years old) is losing its prongs that help the dishes to stand up. They are corroded at the bottom and snap right off, leaving the dishes without support and banging into each other. We are only a family of 3 so it gets moderate to minimal use. The bottom basket costs $200 to replace, a third of the cost of a brand new dishwasher. Everything else about it is fine but my dishes will be chipping away. I cant believe Maytag made the basket so poorly that it doesnt last the lifetime of the dishwasher.
Bravos XL Like so many others Ive read, this is a terrible product. Washer constantly goes off on unbalanced load. After 14 months, the plastic tub disintegrated. Maytag tried to sell me the service and extend a warranty for $300 also. Just like all the other reviews. Wow, has Maytag gone downhill.
I bought a Maytag dishwasher (MDB7749SBM) and 1 yr and 4 months the control panel went out and all Maytag would do is tell me that they will pay for the parts, and I have to pay for the labor. I remember when Maytag had the best Warranty on their appliances. I am very disappointing with paying for labor. They also offer an extended plan of $269.00 for a year. What a joke!!!
My Maytag refrigerator has driven us up the hill and back and has taken us several months in order for us to get the issue solved. This is quite an expensive fridge freezer and the after service has been diabolical to say the least. All their service calls in the UK were handled by a third party and it seems that there is some sort of change of ownership between Whirlpool and Hotpoint so after all the previous visits by different companies the problem of water leaking unto our floor is still going on and now all their call are being routed through a major insurance and a utility company who are more interested in trying to signing you up on one of their insurance policies than fixing it.To make matters worse the contractors they use are absolutely useless when it comes to fixing american style refrigerators. I was told I needed various parts which would have cost hundreds of pounds or that the appliance was uneconomical to repair. All of which was untrue. This I later found out when after emails after emails Whirlpool passed on the contact details of a service agent ags refrigeration who came out and found that there was a fault with the water in line connector at the bottom of the refrigerator which they replaced.
Shortly after purchasing my Maytag refrigerator had to pay for a new motor in the ice maker. The cover for the lower large food tray broke. Now approx. 4 years later am getting ice build-up on the bottom of the lower freezer unit, about one-half inch thick. It is enough so the freezer door wont seal when it closes and the inside builds up with frost. Not happy with Maytag or this refrigerator.
It does not completely drain all water out of until. So unless your running the washer every day, you will end up with the most horrible smell coming from standing water. It is very irritating and so fowl smelling.
I purchased a Maytag washer and dryer three years ago. They both were taken to recycling and I received eleven dollars for both of them. They were both horrible. The transmission went out on the washer. The repairman said not worth fixing since it would cost $600.00 to repair. He said Maytag appliances are being outsourced and are not what they used to be. Even before the transmission went out it took forever to wash and the clothes smelled when I took them out of the washer. The dryer quit heating a few days after the washer went out. The repairman said it wouldnt be worth repairing it either. I will never buy another Maytag!!
I bought my Bravos washer (Maytag Bravos Model # MVWX700XL2) back in 2013. Worst mistake ever, First off the clothes never came out clean, regardless of how diligent I was following the directions on how to use this particular type of machine. Secondly, it started going off balance for every load if I put more than 4 pieces of clothing in. 2 months after having it recently repaired AGAIN for not spinning and going off balance, it is doing it again. It is only 4 years old! I bought it for the Maytag reputation, but now I am doubting that reliability.
If I could give less than one star I would. I purchased a Maytag range in September 2021, 33 days later the oven went out!! I have been fighting trying to get it repaired for months!!! The parts are not in, the parts have been shipped, oops we forgot to ship the parts, the technician is on vacation. You name it, I have heard it. After the phone call today, it looks like I will still be without a range at Christmas!! This is totally unacceptable. I purchased a Maytag because I assumed it was a good brand! Do yourself a favor... Never buy a Maytag or Whirlpool Appliance. Its not worth it. For the range to only work for 32 days is just plain Wrong....
We bought top load washer model # MVWC425BW1 at Lowes brand new 9/22/14 for $493.93. On 11/23/2017 it stopped working and would not even come on after lid locked. Found out it needed new parts that would cost us over $300 to fix and we could buy another new washer for $400. We are very disappointed that this washer with only two people only worked three years when we thought we had bought a reliable product that would last. Sent several messages in November but no response till today 12/13/17 after filing. BBB complaint filed and they decline to do anything. So this company just wants to sell products but has no customer service. They only give a year warranty. Of course if the product is not going to last they want you to buy more.
We purchased a Maytag Bravos Automatic Washer 6/28/09. The interior enamel around the bleach dispenser started rusting about six months ago and it’s getting worse. Our white clothes are getting rust stains on them. Otherwise the machine works well, but what a huge flaw. We will buy a new machine, but not a Maytag.
I will never buy this product again or anything with the Maytag brand. I purchased my washer less than a year ago and it makes all these awful noises. When called company they would not come fix it. Money wasted.
Weve only had the machines for about a year, but so far they operate perfectly. However, the washing machine seems to take much longer to operate than my prior machine and is much noisier. But, the cleanliness of our clothes is great!
Side by side refrigerator model #msd255oveu01. I bought this refrigerator Apr. 2011... The 1st year, the ice kept sticking in machine or freezing up. Now they have had to replace the modules 3 times. Once fall of 2012 and and again yesterday, 3/19/14 and they had to come back today to replace that one. I have called Maytag and they wont stand behind it since the warranty is over. I have told them that this is an ongoing thing with the ice maker and I have had to have it serviced ever since I have bought it. I told them from the git go that the ice maker needed replace. The ice dispenser also drops an ice cube on the floor on occasion and if I use crushed ice it jams up. This product is defective and is not a good product.
I have a Maytag washing machine (MDBTT53AWW1). The total cost is $524 for machine plus installation. And the cost of yearly repair on this machine is $300.I purchased this machine a year and 10 months ago in January 2010. A few months ago, the control panel started to only light up partially but the washing machine continued to run. A few days ago, when i tried to turn on the machine, it would not work--the control panel was no longer lighting up. I called a repair man recommended by Lowes, and after explaining the problem over the phone, we scheduled a time for him to come (ten days later was his first available opening!).Ten days later with a broken washing machine and doing all the washing by hand, the repair man came late. When I made the appointment, I was told he would come anytime from 8 to 11 a.m., and of course, he did not show up until almost 1:00 pm. When he finally arrived, all he did was look at the model and determined instantly that the reason our control panel was no longer working was due to a faulty design. This dishwasher allows the steam to escape through a small vent placed to the left of the control panel. The steam inevitably causes a short circuit, meaning that this will be a reoccurring problem every year.He did not dismantle anything and was in my home for no more than 5 minutes. I was told the cost of a new control panel would be $141 plus his labor fee of $137. So all in all, if you purchase a Maytag appliance, the initial cost is irrelevant. If you purchase a Maytag appliance, you will spend almost $300 yearly to maintain it--basically the cost of a brand-new washing machine.Something needs to be done; this is unacceptable. The least Maytag could do is provide all of us, fools who believed in their product and thought that they were of quality, with a free10-year warranty for this faulty machine which is pre-determined to break down every year as a result of their poor design planning.Cost aside, what kind of world are we living in that major appliances are made to last just one year and then are to be thrown in the dump? There is no way I will pay $300 for the next ten years to maintain a product that is made to break. That is wasteful and disastrous for the environment. Shame on you, Maytag. You will be filling landfills around the country with your terrible products, and the world will be a worse place for it.
WE bought all new Maytag kitchen appliances and the extended best service contract. Cost 1/2 of the cost of the appliances. This was 3 years ago. Recently dishwasher went blank. Service call was a factory neutral wire. Then ice maker replaced with a reman unit. Then we thought something was wrong with the oven cleaning system aqua lift. So after many hours and calls two service techs told us the system will not clean the oven and after many cycles it will not and the bad part is they are still selling this system to the public. Criminal. I think they should own up to the public when they do this kind of thing. On top of this I would go buy the self cleaning oven but the tech even said he will not use it because it will break and need replacement. It is no better other than you can use oven cleaner to clean the finish without the heating element and you cannot use anything that works on the aqua lift finish. Bad deal.
Maytag WASHING MACHINE MVWC200XW - Will not clean our clothing. We have been tolerant of Maytags disregard for the people who have trusted their product and name over many years. No longer will we purchase a new Maytag or Whirlpool product. They say third time is the charm but I can not afford to take the chance. I wish them luck, they will need it.
This is a Bravos MTC machine. It is a top load and has an energy star rating. Made in the United States. Impressed by its low water usage and Its ability to clean clothes. This particular model comes with a 10 year limited parts warranty, drive motor and washbasket.
I wish we would have never bought this brand and model. Within a month there was a loud banging and the serviceman came out and changed a valve out but it just got a little quieter but never went away. 2nd issue is cloths ball up when your doing bedding. Not sure if they are really clean or not. 3rd when we take the cloths out of the washer we are still seeing soap spots where they were not rinsed very well. We are using the right soap Gain but we cannot wash cloths in the bedding setting. We have to use the extra rinse setting to get all the soap out which defeats the whole savings issue of this machine. It says when you do your monthly machine cleaning it resets the water level but there never seems to be enough water in the tub. Also if your doing sheets in the washer and when the spin cycle starts you have to hold your breath to see if its going to get out of balance which it does 50% of the time so you stop and move things around. Also we cannot put a whole lot of cloths into this big drum because they dont wash correctly. Worst purchase we ever made. With all the negative reviews you would think that Maytag would come out with some fixes but I dont think they really care anymore.
I bought a Maytag washing machine, model number MHW6630HW2 in January 2021. It works fine on ordinary loads, but it cannot spin the water out of bulky items, not on any setting. I put my machine-washable winter coat in the washer and it left it full of water. I re-tried on 4 different settings, and though the washer spins, it cant spin out the water. I went to the Maytag support site. The sites said my model doesnt exist. The phone number for support does not allow you to get any support other than a service call. The Chat option doesnt give a lot of support either. They said that if I call for a service appointment and the service technician finds that the machine does do a spin cycle, then the appointment is not covered under warranty.
My mom decided to splurge on a new Maytag Bravos washing machine and matching dryer thinking that at age 80 the machine would outlast her. But no. After 4 years and just past the warranty, the timer started going crazy. The repairman recommended a $250 motherboard and $90 pump and $500 labor (yes he is next on my list) and it still does not work. I WILL get her money back for the repair and we will NOT be getting a bravos to replace it.
After two years of light use of Maytag Washer 300 Series (MHWE300VW13), it stopped working. I bought Maytag Repair Plan Plus One on Oct. 8, 2012. I scheduled a service appointment on the 9th of October and was told the broken part needed to be backordered and that I should get the parts on November 5th. I have waited for almost one month. Today is November 6th and I received an email and was told I will have to wait another month! Am I in America? There are so many complaints about Maytag washers online. Can the consumer be protected? Am I complaining to the air here?!
I agree with everyone one else and their experience with these washers. I took advantage of a credit for those replacing old washers with new HE washers. IF I COULD ONLY GET MY OLD WASHER BACK!!! Its only 2 years old and it sounds like - what others have said, like a B52 taking off (during the spin cycle). I dont have rust spots inside of the machine or out so Im not sure what the issue is but I really dont want to invest in a couple hundred of dollars to this thing. It stinks, doesnt clean well and now this! VERY disappointed...VERY. As a single mom, the thought of finding money to replace something that is new just disgusts me! Nothing like the old washers that last for 18+ years. Nice Maytag I will never purchase another product of yours and will spread the word!
This is a continuing aggravation! On July 27, I discovered the dishwasher (MDB7600AWW) tub had developed a crack in the bottom right rear and had warped my countertop and the floor under it was full of water! I called the appliance store where it was purchased and was told to call Maytag. I have a 20-year warranty on the tub with free replacement of the unit if it fails. I called Maytag and was told we needed a service call to verify. I scheduled it for July 30, and 3 minutes and $75 later, yup, tub is cracked. Its a known problem, and the dealer has already replaced some for customers. I called Maytag to get the ball rolling for replacement. I spoke with Jennifer and was told shed get back to me.Meanwhile, we went to several stores, checking out other Maytag models. So, Id have some idea of what was available as a replacement. I called Jennifer on July 31 with a suggested model Id find as a suitable replacement. She said shed check and get back to me. On August 13, I called Jennifer for some answers, got the voicemail, and left a message. On August 14, I went online to chat. Finally, I was told Id have a replacement in 10-12 days. Id be contacted to schedule installation. On August 16, I called a local dealer again. He cant understand the problem. Hed replaced two others in a few days. He made some calls for us and gave us the name and phone for the company replacing the dishwasher as well as the work order. Installation was tentative for August 23. (Hed been cut out completely!)I called Optimus Solutions, and theyre awaiting shipment. Tentative installation was on August 23. On August 22, theres still no word. I called Maytag customer service. Sorry, it was shipped to the wrong address, so it was shipped back! Its now in transit and supposed to be delivered to Optimus Solutions today but not being scheduled for installation until August 31!This has become one nightmare after another with everyone pointing the finger at the next guy. Phone calls get only the same runaround. No, speaking to a supervisor wont help - theyll tell me the same thing. Isnt that convenient! Meanwhile, Im still washing dishes by hand and having psoriasis on my hands, which are like two pieces of raw meat right now. It is beyond aggravation; its bordering on torture! (No, I cant wear gloves. They make my hands sweat and even more sore!) Besides, I shouldnt be washing dishes by hand. I paid for a dishwasher that failed through no fault of my own, and now, Im being punished for purchasing it. I can guarantee that if I had no warranty and had to replace this dishwasher, it would have been replaced immediately!Never again. I purchased all Maytag products for my new home. As they fail, I can guarantee I will not be replacing them with Maytag or Whirlpool, which now owns Maytag. I will be telling everyone who will listen to stay away from Whirlpool and Maytag, because their customer service sucks big time.
We just had the same problem as most of you have posted. The control panel malfunction. Model MDB7749SBM. Our issue started after only 18 months when the dishwasher would start on its own and/or cancel a wash on its own. I think this is a major issue if a home appliance can start on its own from the off position and run through multiple cycles. I think this could be dangerous if you are out of town. Our cost to replace the panel was more than 1/2 of the original purchase price. This is a major defect and should be handled by Maytag if they are a company with any integrity.
We purchased a Maytag refrigerator Model # M1TXEMMWS02 and Serial # E01103420 in April of 2010 from Home Depot in Aurora, Illinois. First off, we did register the fridge online via Maytag which of course, they have no record of! Now, we go on vacation and come back to all of our food ruined because the refrigerator stopped working! No refrigerator should stop working within two years! I called Maytag and they offered me a Repair Plus One package of $302.73! Are you kidding? We paid $400.00 for fridge. Then of course, only one-year warranty and have to pay at least $75 for a service call, labor plus parts! If it’s the compressor, the charge is $326.20, plus shipping and handling! What a joke! There needs to be longer warranty and should offer free service calls and much more. I am disgusted in Maytag products and in which we purchased due to a reputable name! Never again.
Im extremely disappointed in this machine. I bought this machine after having my Kitchen Aid for 12 yrs. Just last month, the UL message came on. Had someone looked at it and noticed the bearing was loose. He fixed it, just today, it started doing the same thing again!!!!! Now it might be a suspension problem. Of course my warranty expired because I bought it in November 2012. Im never ever going to buy a Maytag washer again!!! Can someone help me to take my complaint to higher up?Thank you..
Only 2 months after purchasing the Neptune Washer I required a service call as the washer was not draining. Technician replaced the pump and cleaned the drain filter. 4 months later the same issue happened. 3 months later the computer board was replaced and filter cleaned. Since purchasing this washer I have had to have 5 service calls to have it fixed. I called Maytag and they told me it is my fault the filter is clogged. Although the things in the filter are from my familys laundry the filter is located in the middle of the machine which requires the machine to be torn apart to clean the filter. This is a TERRIBLE design flaw which is NOT covered under the maintenance agreement as the service technician said this problem was caused by us. Maytag was the absolute worse to deal with as I have spoken to two levels of customer support managers and all of them said its my fault.
In 2011 we purchased a complete appliance grouping at Home Depot by Maytag to include the dishwasher. For some reason we neglected to purchase an extended warranty on the dishwasher. Lo and behold in 2013 our control panel went bad and the cost to repair it was almost as much as purchasing a new dishwasher. Thinking this was a fluke we were dumb enough to purchase another Maytag from Home Depot due to the loyalty made in the USA. Well here we are 2015 not even a full two years later the control panel started acting funny a few days ago and yesterday just plain old QUIT. Fortunately we were wise enough to purchase an extended warranty plan on this dishwasher so tomorrow we will be calling the repairman. Unfortunately Maytag has never solved the problem that has been occurring for at least 5 years and continues to sell this product to unsuspecting schmucks like us who try to be true to the made in the USA slogan. Shame on Maytag!!! Our model number is MDB7749SBM. Buyers beware.
Bought a stove in May of 2014. In July of 2014 we noticed a 1x6 stain inside the glass of the oven door. I called Maytag and they stated only 30 day warranty on cosmetic flaws. I said this was not there when we bought it. They asked if anything had boiled over because if liquids get in the vents on the oven door it can get in between the glass. I stated no, only cleaned with Stainless steel clear. They stated most likely when I sprayed the door it ran down in between the glass. I said that is a flaw. They said, no the vents are there to allow heat out. I asked if they also were designed to let liquids inside the glass, they said no, I said design flaw. They will do nothing. I also pointed out that nowhere in the owners manual is there a reference to this possibly happening. Our sons in laws have a 3 year old LG stainless steel with vents and have never had this problem. Maytag will not stand behind their products even when they are the ones at fault. Buy a different brand.
Maytag Dishwasher MDB7749SBW3 - Control panel problem just like everyone else describes. Bought in Nov 2014... how disappointing!! My husband is sure he can fix it if I buy the part. I went online to order the control panel, and of course because Im in Canada I cant ship the part directly from the website, I have to call the Canadian Sears Part Dept., its about $200! As I came across all these reviews I am even contemplating if I should waste our time and money trying to fix this thing... Maytag never again!!!
Maytag dishwasher model #MDB7609AWB2 - The control panel on this dishwasher has just gone out for the fifth time since 12/10. Last time I also had to replace the control board also.
I purchased a Maytag dryer (MDE2400AZW) 2 years ago, but have only been using it for the last year - and fairly infrequently, as this is a dryer that my guests use. I called Home Depot where I bought the dryer (along with the washer). I thought I had purchased an extra warranty, but turns out I only had it on the washer - what was I thinking. I wish I had read these reviews before I made my purchase. My local repair man charged me $192.00 for a new heater and his time. Theres a whole 90-day warranty on the new heater!! I sure hope this one lasts more than a year otherwise Ill be buying a new dryer and it wont be Maytag.
Contacted their customer service by phone and email numerous times...sent photos. They did nothing on a major issue,,three year old washer..now junk. Side of washer is rusting out the metal housing on washer is compromised.
I have had nothing but headaches with our washer. We purchased it 4 years ago and after using it for a few months, I took it out because our clothes came out smelly and unclean. Called Maytag and they did nothing. So we went back to a regular washing machine and put this machine in the corner of the basement. I refused to throw away a $1,100.00 machine! So this year our machine quit, so we decided to try using the machine again to save us some money instead of buying another one... Well, that lasted for only a short time. Clothes still smell, came out unclean and just yesterday, the machine stopped rinsing and spinning! This machine has barely been used and its been nothing but trouble. Maytag service just plain sucks. They dont care about their consumers. I will never buy a Maytag again and I always let everyone I know to not buy this type of machine.
Whirlpool owns Maytag and it appears that selling poorly made products is now their focus. When I purchased this Maytag 30 Gemini double oven range, I thought I was buying a superior product. Now, I am on my 3rd repair. When would it fail, on Christmas Eve morning when I am trying to prepare dinner for 20 people who are coming for dinner party. I paid too much for this piece of junk. From now on, I am buying from the scratch and dent sale because there are no quality appliances manufactured today. Buy cheap and it wont irritate you so much because no one especially Whirlpool owned companies focus on quality.
We bought the Maytag Bravos washer & dryer combo from box store. I wanted an extra large capacity washer to accommodate king sized bedding, and having fewer wash loads in general. Cons: 1 - This machine is not energy efficient when each wash load takes 1:30 to 1:50 each load. 2 - The detergent/fabric softener/oxi dispensers are a joke. Water dumps into every compartment at once. And if there’s still detergent left by the rinse cycle, well you get the picture.3 - The “Bedding” setting is the only one which will provide enough water in the tub to get anything wet. Since there isn’t any type of agitator the clothing/bedding just floats on the surface in dirty perfumed water. 4 - With any of the other settings the water level is so low it doesn’t always get everything wet so items are not being washed properly. At most maybe 2 pairs of jeans or just a few t-shirts can be washed on the “Normal” or “Power Wash” settings. 5 - Because there isn’t an agitator, clothing gets knotted up. Dress shirts, dress pants, jeans, towels, you name it, everything comes out of the washer in a knotted mess.The Bravos XL Dryer: My only complaint with the dryer is that it allows a good amount of lint to pass through into the machine. Then it’s difficult to get any type of lint brush into the vent area to remove the lint. Dampened lint in the machine can make clothing smell musty and nasty. I had to call a service to remove lint from the dryer & ducting because of the odor lingering from the inside the dryer.
Its frustrating the way the bottom of the dishwasher has curves making wasted space. Second, the tracks for the trays are such that often the tray comes off the track and makes it difficult to get back on without unloading dirty dishes to do so. Finally, I really dont get the lighting system for dishwashing on the outside of the machine.
My freezer has been leaking from the bottom for a few months and now the icemaker has quit working as well. The refrigerator has been purchased less than two years ago. The warranty is expired. I will not fix this refrigerator, as it is a gigantic piece of junk. However I would like to be compensated by Maytag at least 1/3 of the price so I can have it removed from my house before it creates more damage to my floors and subfloors.
Two years ago I purchased a Maytag commercial technology top-load washer. It only two options for water level, either deep water or Auto sensor. Because I live alone I have very small amounts of clothing to wash at a time. Therefore I was excited about the auto sense to save water. However when using the auto sensor theres such a small amount of water in the drum it does not cover the clothes being washed and often I have items of clothing come out of the wash cycle and rinse cycle with dry spots on them yet. The clothes dont get clean and begin to smell stale shortly after theyve been washed. I contacted the business from which I purchased the machine and they were not able nor willing to do anything about my dissatisfaction. This is the worst Appliance I have ever purchased in my 64 years hows life. I hate this washer. It is totally ineffective. And now Im stuck with it and dirty clothes.
Maytag washer MHW5500FW had service just a month after purchase and still a year later the washer has problems spinning using direct drive. Even a few towels are soaked when cycle is done or errors out and must be restarted. Most of the time the washer has to be cycled on spin to remove water from soaked items, not just a simple bath rug, towels, bed sheets. Almost anything has a problem spinning. Had to purchase another year of service coverage as I dont trust the washer will last. Soap dispenser needs to be diluted despite using correct soap, per service tech advice which triggers sensors to shut down. Machine looks good but not ergonomically designed without the stand as you can easily lean over the washer and turn on and off accidentally. Same goes for the matching dryer, also can easily set off the on pause and on/off button. Dryer works great other than that.



