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Maytag Washer Model MTW6200RF
Maytag - 5.3 Cu. Ft. Smart Top Load Washer with Extra Power - Midnight Steel
With every laundry cycle, Maytag brand delivers powerful cleaning with the Power agitator to break apart stains on your dirty clothes. Use Extra Power for boosted stain fighting on any wash cycle, while the Deep Fill option delivers more water when you want it with your choice of deeper water levels.* Plus, smart features help you stay in control and efficiently manage laundry from anywhere.** Use the Maytag app to remotely start or stop your appliance and get end of cycle notifications.*Bulky Items cycle only available with deepest water level.**WiFi & App Required. Features subject to change. Details & privacy info at maytag.com/connect. Appliance must be set to remote enable.
Manufacturer: Maytag
MODEL: MTW6200RF
MSRP: $848.99 USD
Maytag Washer Model MTW6200RF Error Codes
CODE: LOC or LC
PROBLEM: Control Lock has been activated
FIX: Touch the Control Lock button, or (on older models) determine which button activates control lock from your Owner's Manual. Some models require you to press and hold the button.
CODE: dET
PROBLEM: Detergent cartridge not detected in the dispenser.
FIX: This is on select models. If you are using single-load doses of detergent, ignore this message. Ensure the dispenser cartridge is inserted correctly and the dispenser drawer is shut completely.
CODE: Int
PROBLEM: The cycle was paused or canceled.
FIX: The washer may take 20 to 30 minutes to stop spinning and drain, and will display this error code during that time. To remove the code, press pause or cancel button twice and the power button once. If the code is still displayed, unplug the washer or disconnect the power for one minute.
CODE: rL or F34
PROBLEM: Items were detected in the washer during the Clean Washer cycle.
FIX: Remove items from the drum and restart the Clean Washer cycle.
CODE: Sud or Sd
PROBLEM: There are too many suds in the washing machine.
FIX: The washer will not be able to spin out water with the excess suds. When "Sud" or "Sd" is displayed, the washer automatically extends the rinse time to remove the excess suds. During this time, the washer pauses the tumbling and adds water for additional rinsing. This pause allows the bubbles in the suds to break. This pause and rinsing are necessary and may occur several times to eliminate the suds.
CODE: F5 E2
PROBLEM: The door is not locking properly.
FIX: Check that there are no items blocking the door and it is closing completely. Press the Pause or Cancel button twice and the Power button once to clear the code.
CODE: F7 E1
PROBLEM: Indicates a motor speed sensing error
FIX: The motor can not achieve the correct speed for the cycle selection. Check that all the shipping bolts have been removed and the washer has not been overloaded
CODE: F8 E1 or LO FL
PROBLEM: The washer is sensing a low flow of water.
FIX: Check that the household water supply is turned on and both the cold and the hot water faucets or valves are fully open. The water inlet hoses are not kinked (learn more about How to check your Fill Hoses if your Washer is not Filling) There are no anti-flood hoses and controls in the water line connected to the washer (learn more about Should I use Flood Safe Devices on my Front Load Washer. Press the Pause or Cancel button twice and the Power button once to clear the code.
CODE: F8 E2
PROBLEM: Indicates there is a problem with the Dispenser System
FIX: This is on select models. Verify detergent drawer or detergent cartridge is not clogged with detergent.
CODE: F9 E1
PROBLEM: Indicates that drain times are longer than expected, typically over eight (8) minutes.
FIX: Make sure the drain hose is not kinked or clogged. Use the U-shaped drain hose form on the drain hose. The standpipe (drainpipe) height requirements are 96" (244 cm) maximum and 39" (99 cm) minimum.
CODE: Other F# E# code
PROBLEM: Indicates other error
FIX: Unplug the washer or disconnect the power for one minute and reconnect it again. Reselect the cycle and press Start.
Related Error Code Pages:
Maytag Refrigerator Error Codes, Maytag Range Error Codes, Maytag Washer Error Codes, Maytag Dryer Error Codes, Maytag Microwave Error Codes, Maytag Dishwasher Error Codes,
Related Troubleshooting Pages:
Maytag Refrigerator Troubleshooting, Maytag Range Troubleshooting, Maytag Washer Troubleshooting, Maytag Dryer Troubleshooting, Maytag Microwave Troubleshooting, Maytag Dishwasher Troubleshooting,
Related Repair Pages:
Maytag Refrigerator Repairs, Maytag Range Repairs, Maytag Washer Repairs, Maytag Dryer Repairs, Maytag Microwave Repairs, Maytag Dishwasher Repairs,
Related Parts Pages:
Maytag Refrigerator Parts, Maytag Range Parts, Maytag Washer Parts, Maytag Dryer Parts, Maytag Microwave Parts, Maytag Dishwasher Parts,
Maytag Washer Model MTW6200RF
Refrigerator failed in less than 7 years. In August 2005, I purchased a new Maytag side-by-side refrigerator to match the Maytag appliances (stove, microwave and dishwasher) in the new house provided by builder. In October 2011, I called a repairman because of noise. The relay switch was replaced for $179. Now, I am told the compressor and defrost circuit board need to be replaced for over $700. I will never buy another Maytag appliance or Whirlpool. They make and sell crap and dont stand behind their crappy products.
I bought a Maytag refrigerator over the summer - the French door and drawer freezer. Expensive but crappy. After about a month motor starting making noise then is shut down. Called the store. They came and swapped it out and not even two weeks later same thing. Looked up product and all awful reviews. Never thought to look up reviews before purchasing. Could of save myself the headache. Not to mention my daughter was like, Mom stop buying that brand. It sucks. Did you not realize our washing machine is the same brand and after almost two years it started acting up and your last washing machine you had for 10 years before it even gave you any problems.
My old washing machine was about 25 years old but still doing a fantastic job getting the laundry done. When the dryer died we decided to replace both machines so theyd match. I had been setting money aside for years in preparation for this purchase. Ive only had them for two weeks and I stay awake at night wondering what GENIUS decided you can get clothes cleaner in a tablespoon of water than you can in an adequate amount of water?! My old washer could wash a load of laundry in about 20 minutes. Again, what GENIUS decided taking over an hour to wash a load of laundry in a tablespoon of water was a better way?! What working woman would choose to double the time needed to do laundry and then not feel confident that the clothes are clean?!!! I am so mad and frustrated and disappointed and I dont know what to do. I wish I could yell at somebody!!!
I bought a Maytag Bravos Quiet Series 300 washer just over two years ago from Home Depot. The control board and sensor went out last week. The service technician seemed rather surprised that a newer machine would have that kind of non-wear-and-tear problem and suggested that I contact Maytag/Whirlpool to see if they could help offset the parts costs, as the repair was going to cost over $600! The customer service agent I spoke with said that there was nothing they could do because the item did not have an extended warranty. I explained to her that we purchased this unit, even though it was out of our price range, because we were told that it would last a lifetime. I would have been happy if it would have just lasted 5 years! She was very detached and it was clear that Maytag/Whirlpool was not going to stand behind their product. I will now take the repair money and go buy a new washer. You can be sure that it absolutely will not have the Maytag/Whirlpool brand!
The machine does not rinse soap off clothes even after using 2nd rinse cycle. You have to wash clothes again using no soap at all. Defective machine maytag does not help or Clare wanted to charge service fee for tech even though machine is under warranty. This washer should be recalled. Very bad product. Lots of complaints.
The dishwasher is only one and a half years old and like many others are having trouble with the control panel. The model is MDB89495AWO which cost nearly $800. The dishwasher does not shutdown after an operating cycle. On contacting Maytag with the symptoms they advised that they have never heard of a similar problem. On reading the comments/experience of other Maytag owners I am undecided whether to scrap this unit and buy another make!
I purchased a Maytag dishwasher May 2019 Model# MDB4949SDE3 Serial# F80446835. It has to be one of the worst purchases I have made in a long time. In fact, I wish I could return it and start over with another brand. My glasses come out of the cycle with film and silverware is spotted. I have tried everything from scrubbing and rinsing before I put into the dishwasher, every product on the market, making sure my hot water heater is on high to settings for the longest most powerful cycle and it still continues to disappoint. My warning is DO NOT buy this dishwasher.
Horrible machine. Purchased on 02/28/2014. I am 63 y/o retired housewife now. Machine used only for light washing, occasional king size sheets and weekly towels. I bought into the Maytag name, am so very angry that I did. Started a load at 1215 pm today... it is still sensing, washing, rinsing, spinning and then it starts all over again. Just unplugged from the power source, hopefully I can get the clothes spun out enough to dry!! Call and live chats to Maytag were frustrating to say the least. $400 plus Maytag service call to check out the machine not fix check out repairing would be extra. (I do not live in rural area, live 5 minutes from downtown Jacksonville FL!!!) Independent Repairmen will not touch this Maytag Model (cannot say I blame them!!). DO NOT PURCHASE A MAYTAG PRODUCT. This is a horrible company lacking in integrity, honesty and fairness. They sell shoddy, inferior products based upon past history.
Purchased dishwasher Mod # MDB7749SBM1 thinking it was Maytag (lonely repairman) in June 2013 from Home Depot. Cost new over $1,000. As of March 2016, three service calls, two of which required replacement of the control panel. Now the control panel has failed a third time and we are told by Whirlpool (parent company of Maytag dishwashers) they will not cover the repair. They have offered a discount for a new dishwasher. Since that did not seem like a very good option to me, they offered to let me pay for current service plus a year for over $350.00. I was sad to discover that they are the manufacturer of most dishwashers available at your local home store dealer (Whirlpool, Maytag, KitchenAid, Jenn-Air, Roper, Amana). VERY DISSATISFIED CUSTOMER!!!
We purchased Maytag Dishwasher MDB5601AWW/46171101NP when we built our new home. In the last several months, water was leaking out onto the floor. We called Maytag and they told us there was a recall on the heater element and that they would send the part out. We made sure they knew the reason for our call--TO REPLACE THE GASKETS!. Maytag contacted a local authorized repair person. When they called to set up appointment, my husband reminded him about the gaskets. The guy showed up without gaskets, saying Maytag didnt put it on the order! We called Maytag to set up another service call. The guy showed up again today without the gaskets. We were told they had to be ordered and that he would have to come out again! Three service calls for one issue! Aside from this, the circuit board has never worked right. We push the correct buttons, but never know what kind of cycle we will get. We learned to live with it. Our bottom racks are melted as well as the sides of the dishwasher. Now that we know about the heater element being defective, this may be the cause of the bad gaskets and melted racks. It will cost almost $300 just to replace gaskets, and yes, we have to pay a service call for it when it could have been done in the first place. We called Maytag to complain and were told that replacing the gaskets always takes two service calls--one for diagnosis and the second to put in part. They said they dont take the customers word for it when we tell them whats wrong!
My home has all Maytag appliances, all just over 2.5 years and I have had no issues with any of the other equipment excepting the fridge. The fridge itself works very well when it does, but some things are just wrong/flawed with the French door fridge.1. The Evaporator mechanism is flawed and keeps accumulating frost over the Thermistor sensor, which in turn shuts off the fan and the fridge itself stops cooling rendering all the produce bad within hours of purchase. The freezer and icemaker works fine during this time. The first time a tech came in during Warranty period and put come Aluminum foil over the thermostat and zip tied it and told us that the issue is resolved. Fast forward 18 months or so, same issue. This time they want to replace all parts since the last time it did not fix it. How convenient isnt it? So now I have to shell 500 plus bucks to solve what was not fixed the last time. Flawed design is all it is; do not purchase any of the French door fridge from Maytag/Whirlpool or be prepared to buy an extended warranty and a down fridge every 12-15 months at the minimum. In my case shell out 500 bucks every 15 months I guess.2. Sloppy icemaker: Ever heard of an icemaker that thinks and drops 4-5 cubes when requested and thinks again before giving another 4-5 cubes? We see it all the time at Soda fountains. This is what to expect off a Maytag ice maker. And lord knows if you have guests, they will run through the batch of ice by the very first meal and then the princess ice maker needs 12 hours to make another batch of ice.3. Noisy fridge: Ever heard a noisy fridge in a very quiet home? This Fridge excels at that. Just about the time it shuts off the compressor, boom it goes on again.
I purchased and installed a high end MAYTAG above the stove microwave. After 3 years of light use I hear an electric cracking sound and it dies. Of course no warranty coverage. Model MMV5208WB-1. I have to conclude MAYTAG builds junk and does not stand behind what they sell.
Contacted their customer service by phone and email numerous times...sent photos. They did nothing on a major issue,,three year old washer..now junk. Side of washer is rusting out the metal housing on washer is compromised.
My new dishwasher had a defective board and worked erratically. Shortly after the warranty was up it stopped working completely. I contact both Maytag service and Home Depot on several occasions with no satisfaction. This a well known defect. Apparently the board replacement and service would cost in the range of $250-300. Too much for me as a senior on fixed income to justify. No dishwasher for almost a year. I then read an article indicating there was a class action settlement in California on the same make and model. I called Maytag again and after spending 2.5 hours on the phone I finally reach a person who sent out a service repair person. This person showed me a memo confirming the problem with the board. No recall but... if a customer is persistent they will give you the board. Finally new board installed at no charge.
I purchased the Legacy series washer and dryer from Home Depot in 2005. For the first 3 years, the washer worked fine. Since then, it has all been downhill. When I use bleach, I have to run an empty load because for whatever reason, the bleach goes through to the next load which has resulted in a number of ruined clothes. The wash cycle leaves clothes dirty and some even come out partially dry?! The rinse cycle does not always work as more times than not, the fabric softener is still in the dispenser cup. The spin cycle is getting worse with each load. Sometimes I reset the spin cycle as many as three times at which point I hand wring the clothes. This creates a strain on the dryer as I have to run it extra long to dry the clothes. I am more disappointed than I can say. I will never purchase anything Maytag again and I will not purchase from the company who makes Maytag products.
Ran washer with extra rinse and clothes came out with dry spots. The only way to get clean wash is to wash everything on bulky/sheets. We lost every appliance in Sandy. If I had known the machine was so-called water saver I never would have purchased it. I was in a hurry. I hate the machine.
WARNING: Do not buy a Maytag washer, unless you get a very extended warranty. My wife and I had A GE, but it wore out after only a few years. So, we decided to go with a Maytag, since they always claimed that the Maytag repairman had nothing to do, which leads you to believe that they never need service. WELL, 3 years and 10 months and our Maytag blew its transmission. Oil is leaking from the seal, and its on borrowed time. So, off we go to get another washer. Just keep in mind that Maytag, and Whirlpool are one and the same company, so buyer beware. Oh, yeah, forgot to mention, there is a sticker on the washer stating that there is a 10 year warranty. That is only on the drum, which never goes bad, and the electric motor. NO OTHER PARTS are under warranty unless you participate in the extended warranty. My wife and I are going to go out and look at some used washers. There are places that refurbish them, and they have a better warranty, believe me. I am hoping that we can find one WITHOUT A FREAKING COMPUTER BOARD in it. Cost to fix my washer, according to the accredited Maytag repairman is $560.04. I think I can get a basic washer that wont stop working after a few years for less than that. Just in case you are wondering, its only my wife and I, we only do laundry a couple of times a week. Its not like we wore the machine out prematurely. Thanks for listening.
I purchased a Maytag Bravo washer and dryer in 2008. I had a repair person out today on both units. I was told that it will cost as much to fix the washer as it would be to purchase a new one. As far as the dryer was concerned, I was told to live with the timer issue rather than replace the expensive mother board. I was also told that the drum bearing issue with the washer is fairly common with the Maytag machines. It looks like the Maytag repairman isnt so lonely anymore! I paid a lot of money for these machines and they amount to a hill of garbage after three years. I may be buying a new washer, but you can bet your boots it wont be Maytag/Whirlpool!
I almost didnt write this review because it is just a repetitive representation of this machine. I AM SO DISAPPOINTED with this machine! I had a Neptune and after a few years, it started to spew oil onto the laundry WHILE it was washing! It ruined so much clothing before I figured out what was happening. Came to find out, it was a glitch with the machine that the company SUPPOSEDLY, sent out notices about but I never received. Now the Bravos X... Bought to replace the Neptune, as it was advertised to replace Front loaders. Would accommodate a KING SIZE COMFORTER with no problem... Got out of one problem to get into another!!!From the beginning, I wondered how does this machine get the clothes clean? How would it was a king size comforter? It doesnt agitate like the other top loaders. I figured it was a new top of the line kind of technology. My clothes started to tangle up really bad even though I was not filling the machine over excessively. The clothes were staying dripping wet over and over again. It doesnt matter how much clothing is being washed, they stay super wet. I have to go through the Drain & Spin cycle to finish the cycle. IT GETS OLD!!!! I HATE THIS MACHINE!!!! Doing laundry is a HORRIFIC CHORE for me. This machine is TERRIBLE. NEEDLESS TO SAY, I CANNOT WASH ANY SIZE COMFORTER!!!After reading all these reviews, seeing how Im NOT the only one who is going through all these problems with this machine, I refuse to call any repair company! I wont spend another penny on this monster!!!! I WILL NEVER BUY ANOTHER MAYTAG ANYTHING AGAIN!!! Reason for this review... So anyone who is considering buying a Bravos X washer, think again. Hopefully you are doing your homework and will not make the same mistake we did!!!! Thank you for your time and attention to this matter.
I am writing to tell you the dishwasher sold to my family malfunctioned as a result of an apparent design flaw. I also ended up wasting an entire day for a service person who never arrived. On October 14, 2009, my family bought a Maytag Dishwasher (model #MDBH979AWW) from Home Depot. It had run beautifully until last week, when the left-hand side of the control panel went dead. I then called the Maytag service number (800-688-9900) listed in the instruction manual and scheduled an appointment with the A&E Factory Service vendor for the following Friday (July 6th, 2012) between 8:00AM and 12:00PM. Around 12:30PM, no one had arrived, so I called again. I was told by the agent that the technician was en route and would arrive at my home in forty five minutes. At 2PM, still nobody arrived. I rang again when I was then informed that my name had been strangely kicked out of the system and made available for a reschedule. Wanting to stick with a Maytag-approved business, I went ahead and scheduled the next earliest appointment available, Monday, July 9, 2012. The technician from A&E Factory Service that actually did show up reported that the entire control panel had to be replaced at a cost of $281.48. Interestingly, he added that he had seen other Maytag dishwashers with this exact same problem and recommended that I wait until the water settled before adding extra dishes during a cycle since water apparently leaks into the electronics via a small gap on the top of the inside of the door. Of course, there is nothing in the instructions warning against such.I chose to fix the machine since I didnt have the money to purchase a new one. Are your dishwashers designed to last only a few years? I truly believe that I have been duped by Maytag since this problem resulted from a design flaw. I am asking you to please look into these matters and correct any wrongdoing that you see fit. Copies of receipts for the dishwasher purchase and service repair are enclosed.
Neptune washer maxima XL steam - Our machine is only 2 years old and we feel the soap dispenser is defective. That little door inside to choose either liquid or powder is not flush with the basic cup and to make matter worse, there is a V shape hole at the bottom of that little door. Meaning, fill it up, and while you are looking for the softener in your closet, all the expensive liquid HE soap is on your floor! And when you close the door, if you wait for starting the load, all the soap goes into that rubber gulley instead of being sent over the clothes. I just got off the phone with them, they wanted to send a technician AT MY EXPENSE - when I do feel it is a deign mistake, not a use/abuse on my part. I proposed instead to send them a picture. They refused. I proposed to send them the soap drawer, they refused as well. I will never buy Maytag ever again and dont recommend to anyone to go to this Brand name!
Washing machine required service approx 3 months after purchase. Dryer heating element stopped working just after the year warranty ended. To fix dryer will cost approximately 30% of the purchase price of the machine. And all the while I am tainted by the 10 Year Warranty sticker that I never removed from the machines. Never again will I purchase a Maytag product.
My disappointment with this washer (Bravos xl) is that it smells moldy and musty no matter what I do. I clean with affresh when light comes on, leave the top open, etc. I have tried cleaning it with baking soda and vinegar poured down the detergent opening. Water does not drain from the bleach or softener openings. I have resorted to using baking soda in every single wash and adding an extra rinse to keep my clothes from smelling. The laundry room always smells. I would go back to an agitator in a heart beat if this hadnt been so expensive. DO NOT BUY THIS MACHINE.
I have had to replace the control panel on my Maytag Dishwasher 2 times in the last 4 years I have owned it. I diagnosed the problem using the serviceman repair manual which is located on the kick plate or lower plate for panel of your dishwasher. This is not one of the dishwashers that is listed on the recall list, but it is on the dishwashers list that Maytag suggested that you buy to replace your dishwasher that is on the recall list. Model number mdbh9898awb3.
Purchased Maytag dishwasher July 2013, installed August 2013. Stopped working Oct 2, 2014. Called Maytag and they offered to let me buy a service pan for around $300. No thanks, stupid Im not. I also sent an email. Have not heard back but Im sure Im still out of luck. According to the California class action suit regarding the Maytag control panels, Maytag is saying there are no problems with them. Wish we all had some power to make them see otherwise. Will I ever buy a Maytag product again. No. They would be much better off keeping their customers happy rather than spending tons of money on ads trying to get new customers. Since Maytag is owned by Whirlpool, they will not get my money either.
I have a bottom freezer Maytag refrigerator that is about 4 years old. It started leaking and continued to get worse fast... It appears that the gasket around the freezer drawer does not seal about half way up. It causes a sheet of ice inside the freezer, so I am not sure if it leaks due to the ice defrosting. The refrigerator doors do not seem as if they shut tight either. After reading many of these comments about Maytag refrigerators, I am not sure at this point if it might be better to buy a new one rather than fix this one??? I looked for a recall and do not see one. Clearly this is a defective appliance.
I purchased a Maytag dishwasher in 2013 and the control panel needed replaced within the warranty period. About a year later, the control panel started to malfunction again, this time out of warranty and Im told it will cost over $350 to repair. I paid a lot for this dishwasher and thought I would get years of use out of it. I plan on buying a new cheaper one (not Maytag) for a little more that the cost to repair the Maytag. Im very disappointed and will not purchase another Maytag. I also read online that Im not the only one experiencing this problem.
Maytag Centennial 3.4 top-loader was purchased at Home Depot. It has never worked yet. On 4/28/12, the third weekend, I sat home for the servicemen to fix this junk machine. The first two times, the machine didn’t work ten minutes after they left and today they went to the wrong address. I have much more important things to do than to sit around and wait for someone to figure out what is wrong with this machine. It would have been cheaper for me to junk this brand new machine and buy a washer from a company that makes washers that work!
Bought new and only had one service call in 20 years. The control panel was replaced. Since then, the dishwasher has performed well and, factually, was far less expensive than many other models! That figured in our decision when remodeling our kitchen back then.
I purchased my Maytag side by side refrigerator 11/2011 and by 3/2012 the compressor went out flooding my pool house floor. Maytag replaced the entire fridge because I was only a few months old. I bought the 2 year extended warranty, went down to the pool house (which has central heat and air) and the compressor has gone out again! The results leaving my baseboards molded! My warranty went out 3/17/2015 and Maytag is helping NONE! The only thing they have to say is you can buy a new repair one warranty for $363 to repair for one year. I have had this refrigerator for 3.5 years and now this is the second time its gone out! Customer service said, pool house is different than a regular kitchen. I told her that the pool house is 1,000 sq heated/cooled kitchen, bathroom, sitting room. Thats no different than some houses. Why would that make a difference?? My parents have a 30 year old fridge on the back porch thats still running! I will NEVER purchase another MAYTAG product! Stainless side by side with ice maker.
I purchased the Bravos XL washer and dryer from Lowes in March of 2011. I had only had my dryer for a couple of months when it stopped drying out of nowhere. The repair man came and replaced the fuse assembly and all was well until December 2011. Again the same problem happened. I had to wait almost 10 days for someone to repair it. Once again in January 2012 for the second time the fuse assembly was replaced. Its now December 2014 and again my dryer has stopped working. Have to wait again 10 days for anyone to come and fix this. I will never buy another Maytag dryer again.
18 month old range did not shut off although it showed off on the cancel page. $800 down the toilet. Maytag had the guts to charge $100 to troubleshoot plus parts and labor. I will donate it to scrap metal. Company does not give a rats behind. DO NOT BUY MAYTAG.
I purchased a new MVBW725BWO washer. The cycle use and guide chart is generic. It does not remotely match my model. I called customer service. No help. She told me to tell her what I am washing and she will tell me which cycle. Really? Every time I wash a load I need to call her/him? I am not a laundry rookie but this machine has many buttons and choices. I want to do the right thing. Too bad. I washed two blankets and continually get an UL (uneven load) indicator. I have rearranged these two blankets every way possibly and there is no clearing the message. I called Maytag. No help. She told me that I should either 1) unplug the appliance, or 2) trip the breaker. Are you kidding me? If I didnt like those ideas or find them useful, call back and she will dispatch a service technician. Laughable. I guess I can pull them out of the washer, drip water everywhere, hand wring them, and move on. What happen to the good old days?
Refrigerator - The freezer of the refrigerator would randomly leak on the floor. When I had it repaired on 12/30/14, at a cost of $253.97, the repairman showed me the defective part. He confirmed the online reports that the leaking was caused by a defective part. The defective part had been used because it was cheaper. Now the repaired refrigerator works well. Last month, the control panel on the dishwasher stopped working. According to the online reviews, this is a frequent problem requiring that a new control board be installed. The reported failure typically occurs after the one year warranty expires. My appliances are located in a second home so are only used about once a month. A salesperson at a different appliance store said that appliances usually last from 10 to 12 years. The four years of occasional use prior to failure is not acceptable. I would like to have Maytag repair the dishwasher at their cost. How do I get this to occur?
We purchased a Maytag dishwasher MBD7749AWM on 03/15/12 from Home Depot. The control panel went out on 01/24/12 under warranty. The unit was down approximately 2 weeks waiting for parts and a second service call. Just six months later (approximately 08/05/12), the control panel failed again. Thinking that a trusted American, iconic industry leader such as Maytag would stand behind their product, I called for what I thought would be a covered repair. I explained to a supervisor that their panels have not made it 1 year in service. She assured me there were no out of the ordinary problems with the panels for my model dishwasher in one breath, then stated they were out of parts and on backorder for three weeks. Now the truth comes out, further telling me that the unit is out of warranty and nothing can be done short of sending out a repairman, that I would be responsible for parts and service. After further discussion, she reluctantly agreed to send me the part for free if I arrange the installation and told me that it was very simple to install. When the part finally showed up on my doorstep with no paperwork, it was wrong. When I called and complained for waiting 3 weeks for the wrong part because there was no quality control in their parts and shipping department, all they could do was say sorry. They told me just to keep the part they sent and they would send the correct part. I begged that they ship the correct part overnight and they adamantly stated that was not an option. Maytag stipulates their process only allows ground shipping from FedEx per their contract. Knowing I had no other option, I agreed and waited for 5-day ground. The part showed up 13 days later and delivered by USPS. Apparently, I was lied to again and the left hand has no idea what the right hand is doing. Apparently, Maytag/Whirlpool have an inadequate and poorly trained quality control system in place and their manufacturing and electronic divisions are surly lacking a strong management team needed to go in and clean house. Instead, the whole mess they have contributed to continues to haunt Maytag has continued to be made to believe its okay to produce subpar products while continuing the complete demises of a once trusted American, iconic industry leader all while living on the Lorals of twenty years past.Whirlpool would do itself and this country a huge service by just letting this brand die and thrown on the heaps of scrap steel headed for China where maybe they can copy and fix what they were not capable of.
This is the WORST washing machine I have ever had. You cannot control how much water goes into the machine and the clothes being washed are not even covered by water. They stick out above the water at least a few inches!!! How can anything get clean if no water is touching it! I even add water into the machine at the beginning with jugs of water just to cover the clothes... the machine automatically gets rid of that extra water and when the wash cycle comes on again the clothes are not submerged! I paid A LOT of money for this awful machine and Maytag needs to do something about it! And, yes there is a sticky gummy substance on all the dark clothes! I even put clothes in the washer with a dirt spot on it purposely and the spot is always there when the wash is done. Nothing gets clean! DO NOT BUY this machine... you will be very sorry!!!
One month after warranty we had our first issue which cost us $380. Kinda my fault I was told by repair guy... My bra underwire came out during wash and destroyed the part we had to replace. Then a year later during spin cycle it sounds like an airplane taking off for about 10 minutes. Its so loud we cant even hear our TV! So guessing its bearings gone bad now? Which is a very difficult part to replace. And pricey. So guessing a new washer is in our future. We previously owned a Maytag washer and had it for 15 years and it still worked fine, we just wanted to upgrade. Big mistake! I wouldnt wish this washer on my enemies. I think the repair guys sets it to mess up when they do this reset thingy. Lol. Cause within a month of the renewed warranty we purchased was expired is when the 2nd issue began. I think the older washer are better because all this newer technology stuff is crap!! My advice do not buy Maytag Bravos series washer unless youve got lots of cash for repairs!!
I purchased Maytag refrigerator (model # MSD2572VES). The fridge side stopped working. I was told that the vent/chute between the freezer and fridge ices up and prevents the cold air from the freezer to go through the fridge. The tech said that Maytag was sending him a tube of silicone to apply all around freezer and fridge and that this will probably fix the problem. So in other words, because of a design flaw, the refrigerator cannot function without adding silicone (maybe). I believe I purchased a lemon with a design flaw and they want me to accept a permanent band-aid as the solution. Shouldnt I have right to demand another model instead of having to accept a cheap alternative (silicone)? Now, if factory installed parts break off, can you imagine silicone tubed in after the fact where there was no silicone crevasse? I cant imagine it staying on - permanently.
I bought a new washer and dryer on Sept. 9, 2011. Front Load Commercial 2000 Series. I have had Lowes to my home 2 times since it was delivered because it shimmies across the floor. I am very upset with the purchase of the Maytag front load washer. If you could please get back to me on what can be done. I would like for a representative to contact me and come and look at the situation.
Upon remodeling our kitchen about 4 years ago, we decided to put in Maytag appliances, one of which was the dishwasher . On Nov.29th, our granddaughters were playing with our dog when they ran through the kitchen and the dog started to yelp and went down and started to bleed. As she went past the washer her leg was sliced open by the bottom of the washer door. As it turns out, the bottom of the Maytag dishwasher doors has a sharp cut edge with no covers at all along the entire bottom of the door. We have also read about two children who have had the same thing happen to them. This is a very serious problem that needs to be addressed as soon as possible. The first surgery as of now has been $3,600.00 because of cut tendons. It would be totally irresponsible not to warn all consumers of this extremely serious hazard considering most families let their small children play in the kitchen
Maytag French Door Refrigerator (Counter depth) #MFC2061KES14 which cost over $2,500 dollars is a DUD and the company is EVIL. The freezer leaks all over the floor and the company will not stand by their product. When I called the company they said they have had to upgrade a part called the drain tube kit because of this problem but did not put a recall. They know that this problem will occur just about the time the warranty runs out. I bet the wife of the CEO of this company has a very expensive good brand of refrigerator. Stand by your product and pay for the repairs and labor to get it fixed and put out a recall. LIFE IN AMERICA!!!
3 months after we purchased our Maytag dishwasher in Jan 2014 (Sears) it broke. The service person told us that the ELECTRONIC CONTROL PANEL (START, CANCEL, WASH CYCLE SELECTIONS) was a common breakage issue and fixed it. It broke again around one year from our purchase date. Same issue, but kept working and not working. Finally we contacted Maytags customer service. Although courteous the only thing we were offered for this common Maytag issue was a $249.95 one year warranty for them to come and fix this recurring problem. I explained that we had already spent about $870 (including tax, delivery and installation) for our middle of the line dishwasher one and a half years ago and asked if they would consider either charging us for a smaller service call/repair or just do it because it seems to be a design and manufacturing issue. After one hour and no sympathy I had to pay the $249.95 to get a repair person out and be covered for one year from today. I dont trust the cheap quality and the lack of support for the product. THEY ARE OUT THERE TO SELL MORE INSURANCE AND CUSTOMER SERVICE DOESNT MATTER!
On Thurs. Sept 25 at noon the alarms and lights started flashing on my refrigerator when I tried to get some water. I called Maytag, told them what was happening and told them to bring a motherboard when they came as nothing was working but the lights and alarms. I was told it was too close to the weekend so they would be out Mon. the 29th and I should just to get some dry ice. They came and the order said nothing about a motherboard, which is what the tech person who came also said it needed. Now they will be here on the 7th of Oct - maybe. 12 days is highly unsatisfactory for refrigerator repair. They had 4 days to see that the provider had a motherboard before the serviceman wasted a trip. Ive spent $102 on dry ice and now Im going to lose the food anyhow. I like the refrigerator but the service is really terrible so I wont be buying another Maytag appliance. The person at the call center ignored my diagnosis and it will be even worse now as over the weekend Maytag switched their call service to India!
My 1 year old Maytag Bravos 300 dryer caught fire on Nov. 21, 2011 after the first one was replaced. Firemen came. Luckily, it didnt spread to the house. The first one wouldnt dry my clothes.
I purchased a Maytag model no. MDBH979AWB dishwasher on 4/28/2010, and I did not take out the extended warranty. I thought a Maytag product was built to last, but according to Maytag, I am wrong because they only offer a 1-year warranty on their products. About 2 months ago the hi-temp button on the control panel stopped working. Then a few days ago, the START button stopped working, I emailed Maytag and they sent me a PDF file that shows the warranty is only 1 year. I purchased the dishwasher at Home Depot, I went there and talked to customer service, they were no help either.I am very disappointed in both Maytag and Home Depot for selling products that Are CRAP! I paid $499 for this dishwasher, and if I would have known it only came with a 1-year warranty I would not have purchased it. I will no longer purchase any products that are made by Maytag or any products associated with Maytag.
I purchased this washer in January 2017 at our local Home Depot here in Mexico. It was a washer/dryer combo. Now, in July, a mere 6 months and only a few wash loads later, it has gone from the worst machine I have ever owned to what I consider to be garbage material. First of all, it boasts about not using much water. This is true... Only 1/4 of your load is in the 3 inches of water at the bottom of the machine and the top 3/4 never even gets wet. I couldnt believe it. Now, I put 2 sheets in this morning and it fills almost to the point of spilling out, though I have to give it credit for shutting off the water before it actually did so. This is a NEW washing machine!!! I, along with a lot of other folks from what I am now discovering, are all in the same boat. I remember Maytag being a mark of excellence way back in the day... This is no longer the case. Stay away from this company... I know I will.
We recently purchased a Maytag Washer/Dryer set, but shortly after it arrived, we realized it was way too big for our needs, so traded it in for a smaller model (Model #MVWB765FC3). After a few washes, it developed a loud clicking noise during the entire wash cycle. Inquired about it at the retailer we purchased it from (showed them video of it) and was told it was not supposed to make that noise. Subsequently the Maytag Repairman paid us a visit and told us theres nothing wrong with the machine and that the retailer should not have told us what they did.#1). The machine did not make that noise initially. It started after a few loads of laundry. #2). The first machine we brought home was the same model (only larger) and that one didnt make that noise. To add insult to injury, the repairman has the audacity to tell my husband, Well, this visit didnt cost you anything. Really?! It cost him 4 hours of pay while he sat home waiting for you! In addition, we were delivered two cosmetically defective dryers that had to be returned. Furthermore, when I was washer/dryer shopping, I sent Maytags Customer Service Dept. an e-mail through their website asking questions about the product. To this day, I have still not received a response. I had a bad experience about 20 years ago with Maytag, but thought Id give them a second chance. I tell you...there will not be a 3rd time.
The dishwasher stopped working. The lights on left side of control panel arent working; so, machine wont start. Then machine was purchased in January 2010 for $525 and not including installation. Kim says it will cost $129 for their repairman to come look at it. I wished I had read the list of complaints on your site first.
I am very pleased with the product, a perfect stove for cooking! It’s very easy to operate, easy to clean, multiple burners, excellent in cooking large meals, like soup, beef, Chicken and vegetable soup. It’s also very energy efficient, very safe to operate,
I bought a top of the line Maytag commercial washer. We had a number of service calls replacing parts, gear box etc. Then, they finally replaced the machine and all the same issues happened again. They will not take back their machine or refund me my almost $1K paid. The washer squeals when it starts washing and clunks all while agitating - I can hear it upstairs. After yet another service call (#11 now and no salary replacement for me) the result is that Maytag says when the temp in the house is 67 or lower, the parts in their machine expand and contract and will make noise. No fix, no refund oh, and no one you can contact by email in Canada to help. Moral of the story, dont buy Maytag.
My husband and I purchased this Maytag bravo washer in May 2014. It is not even three years old and the bearings went out. Call the repair man and it would cost over $300 to have it fixed. I paid a lot of money for this washer, expected it to last more than less than a little than three years and I think its terrible. Its loud, water was leaking all over the floor, its just a terrible terrible washer. Maytags reputation is not as good as it used to be. Model number mvwx5008wq and ser number. C41430792. If you are planning on buying a washer do not choose Maytag!
My wife was in the kitchen and started yelling for me to get in there fast. I could smell smoke and then could see the smoke in the kitchen and sparks coming out of the front top right side of the dishwasher. I shut off the power to the dishwasher at the breaker panel. I then removed the contents and then the dishwasher itself. I threw it outside and then the next day I took apart the door and found that the control board was melted and fried. The model # is MDBH949PAM1. We are trying to locate the receipt for date of purchase. Pictures are attached. This is not safe and my wife is very upset as our 4 year old daughter had been leaning on the door not just 15 or so seconds before this happened.
I have bought 2 high end top loader models (Maytag centennial commercial), brand new both from Home Depot. The problem is Maytag is making them cheaper! Suspension is coal springs that suspends the load so if you fill it up, it lowers the drum to the floor, instead of a bottom bracket that supports the weight from lowering the drum to the floor! Second is the pulley system with the belt drive that wears through the plastic casing. You know some people dont have $900 or $1,000 for a machines that says commercial or heavy duty that only last 4 years when you have a family of six! Very very sad, will never buy another Maytag.
My Maytag refrigerator has driven us up the hill and back and has taken us several months in order for us to get the issue solved. This is quite an expensive fridge freezer and the after service has been diabolical to say the least. All their service calls in the UK were handled by a third party and it seems that there is some sort of change of ownership between Whirlpool and Hotpoint so after all the previous visits by different companies the problem of water leaking unto our floor is still going on and now all their call are being routed through a major insurance and a utility company who are more interested in trying to signing you up on one of their insurance policies than fixing it.To make matters worse the contractors they use are absolutely useless when it comes to fixing american style refrigerators. I was told I needed various parts which would have cost hundreds of pounds or that the appliance was uneconomical to repair. All of which was untrue. This I later found out when after emails after emails Whirlpool passed on the contact details of a service agent ags refrigeration who came out and found that there was a fault with the water in line connector at the bottom of the refrigerator which they replaced.
It sounds like an old threshing machine... I have to close the laundry door it is so loud. People cant believe its a new machine. So saving water is the big deal we hear so much about...but water is the main cleaning agent and it hardly covers the clothes even on a full load coverage. Do not use bleach in the machine unless the load contains ONLY WHITES. It just destroyed a new pink top as it spurts out the bleach without any controls. It does not get whites or clothes clean and just twists the clothes to the point everything you wear has to be ironed. There is not one good thing I can say about this pair of appliances except BUYER BEWARE~ I wish I had read the reviews... Buy the old...tried and true.
We purchased a Maytag Washer and Dryer from The Home Depot in September of 2017. We did not purchase the extended warranty because of our confidence in the brand. Within less than a year, both appliances started making noises. By September of 2018, the washer sounded like it had a bag of mice squeaking inside every time we ran a load and had stopped spinning entirely. I called and spoke to a very kind lady who assured me that even if we were outside the one year manufacturers warranty, they would offer us the extended warranty without question because it was so close to the one year purchase. She took my credit card, we were charged for a five year plan and service was scheduled. After service, both units were still louder than I would prefer but the technician said it was common. Over the last few months, both have become louder and louder. Now the dryer shuts off and wont stay on. When I called back to schedule service again, the date of our purchase was all of a sudden in question. (I applied for the contract over the phone so THEIR rep entered the purchase date.) They are now telling us they will only honor the cost of parts and we are subject to pay for diagnostics and labor (which is the largest cost of repair). They are telling us our contract has to be cancelled and AFTER we receive and PAY FOR all but the parts, we can call and pay for a NEW contract. This has been the WORST appliance purchase we have EVER made and we have lost all confidence in the quality of Maytag/Whirlpool appliances. Both units have been VERY disappointing and we spent over $700 on each unit. NEVER AGAIN.
Washer water level sucks low at max levels kept freezing. Bought mtw7230. Its junk agitator doesnt rub good. Not like dual action agitator and when I start cycle says 34 min but I timed it takes one hour. Same goes to 1:30 to 2 hours takes 10 min for water to pour in spins for nothing. I sent it back. 965 I paid.
I bought a Maytag washer November Thanksgiving of 2013. This washer started giving problems three months after; problems such as the cycle stop turn over properly, the light would say wash but its not washing. It would just stop but the light stuck on wash for long periods of time. Press the pause/start/cancel button, it would sometimes start again and stop and let out the water quickly. The clothes would be filled with water and not wash properly. This the funny part, serious funny part. I contacted Maytag on countless time. They had me on hold so long I had to hang up; a hold for hour I am talking about. One day I finally got through. They gave me a number to contact because where I am located there is no tech. I never got anyone but the machine when I called the number after countless times of trying. I decided to called back Brandsmart, because I just think its not right and fair to me to purchase a washer for so much, to had it shipped for more money. It didnt last me NO time at all and I cannot get any help. Well! Brandsmart told had to have paid export shipping, something I never was offered and since I took it out of the country, there is nothing they can do for me. I hunted for my receipt and to this day I I still have it. All was offered was warranty parts and labor for a month, thirty days. I said no because I would not think anything would go wrong in that short period of time. Nevertheless was not offered any export shipping warranty like what they are trying to ** me with. Here is my receipt number **. I grieve presently how I was just robbed of my money so openly when all I wanted was a replacement.
Bought this Maytag microwave mmv 4205ds March 2016. Have had open/close problems five times in 3 years. Unit replaced under warranty once. Now out of warranty. No need to mention inconveniences we’ve been through. Whirlpool-Maytag obviously have done nothing to correct this problem. I will never buy any of their product again. Wanted to give them ‘0’ stars but program won’t allow me.
We purchased the Maytag Bravos MCT in July 2017. Just passed the 1 year warranty and the glass door just shattered. No reason for it really other than it must have been defective. Nothing dropped on it and it wasnt cold or hot in the room. I got nothing. Maytag said they didnt know why it would happen, and would have to send service tech out. A lid for this type of washer alone is $200-$300. Buyer beware. Dont get a glass top loader.
It’s a front loader, very quiet, and uses less water. The clothes come out clean and less wrinkled if you take advantage of the settings. l like the extra rinse and the drawer underneath. The capacity is able to accommodate enough clothes so I only need to do a load of darks and a load of whites each week.
We had a $1700 French Door refrigerator delivered in January, the ice maker worked for 4 days. 4 service calls by 2 different companies and still not making ice. After fighting tooth and nail, we finally got a new fridge.. upon installation the water in the door spewed everywhere and would not shut off, so yet another new fridge was ordered and delivered last Friday. So, after countless hours, missed worked wages and having strangers in and out of our home 7 times, they offered us a lousy $50 prepaid gift card for our trouble. After a little long drawn out fight, they increased it to $130 and said that was their maximum compensation: Shame on you Maytag, that values our time and hourly wage at about $1.00 an hour. NEVER AGAIN!!
My Neptune has been a great washing machine. I did have to change the door gasket twice and just recently changed the bearings. My machine sounded like a jet engine. I ordered the parts on eBay, watched a YouTube video, and fixed my Neptune washing machine. Its still working and runs quietly.
The Maytag dishwasher works really well. Not the quietest, but cleans thoroughly. I dont use heated drying though, to save energy. Stainless steel interior retains enough heat to mostly dry. However, unit died after only 7 years. Expected longer life.
We purchased this oven (MGR5775QDS ) along with a Refrigerator/Freezer, Dishwasher and Microwave on 2007 when we remodeled our kitchen. Since then the Refrigerator had to be serviced twice, the Dishwasher had a recall for fire safety - repaired, but I still have a scorched bottom tray, and the oven after self cleaning once has warped and the racks will not hold anything with any weight without collapsing. Maytag sent me new racks about a year ago, but that didnt help. I grill most of my meals or cook on the stovetop but on the rare occasion we try and use the oven it’s a nightmare. We lost a Thanksgiving Turkey and Easter Ham and recently a lasagna and a glass pan. Every time we have one of these events I search the internet in hopes that there has been some kind of recall on this model. It’s not safe. When the 20 lb turkey came crashing down, my wife was nearly burned by the juices that splattered and the house filled up with smoke. Happy Thanksgiving from Maytag - everyone go stand outside in the cold for 1/2 an hour while we clear out the smoke in the house. Recently when the rack collapsed and hot lasagna came crashing down, the glass/pyrex tray broke and left a huge bubbly mess in the bottom of the oven. Yay Maytag, thanks again - ruined a dinner, broke a dish and since we can’t use the self clean option, spent the rest of the evening scrubbing out the oven... and eating takeout food on Valentine’s Day. Sounds like the perfect Romantic evening right? I am so sickened with this company. We purchased all Maytag appliances because of their reputation. But now they dont even stand behind their products. What a shame.
So far after 5 calls and over two hours spent on calls IMPOSSIBLE to get an answer from Maytag about the correct fill levels of detergent. Consumer support simply do not know and refuse to direct me to anyone or have anyone call that does know answer. WHY SO IMPORTANT? Either you do not get clothes clean OR you damage machine and leave residue on clothes! Neither is acceptable. Using the fill level indicator on Bravos XL dispenser is in direct contradiction to any recommended levels on lids of high efficiency detergent manufacturers like Tide. Per Maytag manual only fill detergent to max fill LINE which is literally about two or three tablespoons of detergent. The lowest possible quantity of Tide per the lines on lid even for smallest load is two or three times the recommended fill level on the dispenser. No one has to be an engineer to know two tablespoons of HE detergent in dispense is going to do same effective cleaning for one shirt or towel as it will with a queen size comforter or very large full capacity load. CORRECT ANSWER DETERMINES IF YOU DAMAGE WASHER OR IF YOU HAVE DIRTY CLOTHES. Googling online there is also no answer. Such a critical answer for Maytag washer to work and clean clothes that is simply not available and documentation is wrong is a huge concern about the viability of this machine and worse their support. Our machine is less than two months old but is obviously over-engineered to the point of just being silly. Tip to Maytag: start selling washboards. More energy efficient, more green except for red and blue bruised knuckles, uses one tenth as much water and users do not need to spend their nest egg savings to buy. Not the first but will be the last Maytag product we will buy. Name may be same but the company is definitely not the company that used to enjoy that name with pride. SUMMARY: Maytag is adamant about using the correct amount of HE detergent OR damage and bad performance by washer and dirty clothes with a detergent residue. With all our best efforts we cannot get what that quantity of detergents is supposed to be. The user manual at best has ambiguous answer. The manual suggest horizontal measure of detergent in tray to max fill level which cannot be right. IF you instead use a vertical measure of how high detergent level comes up to the max fill line the quantity is radically different. It says dispenser holds 3 oz which would be beyond max fill level but nowhere near a vertical fill level.
Unsafe Maytag - We have had lousy service from our last purchase of a Maytag Atlantis washer and dryer. The washer failed after 14 months, and since it was more expensive to repair it, we replaced it. I needed to do a simple repair to the dryer today, and I had to take the front of the machine off. I found the inside too so full of lint. I believe it was only days away from catching fire. The blanket of lint I removed from the top of the heating element appeared to be charred and black, a fire ready to start in my opinion. I will not have this machine repaired. I want this fire trap out of my house. Before you ask, I must add, my wife cleaned the lint trap often. The Maytag Company has not been helpful. I will add that our first set of Maytags gave us many years of good dependable service. What happened to this company?
I purchased my Maytag Bravos XL washing machine in July 2016. In August 2016 it broke for the first time. I was just passed my 30 day moneyback guarantee, so Sears would not take the washer back. I have had more than 10 service calls on this washer in one year. I live in a rural area, so Maytag told me I was in a non-serviceable area and would have to wait WEEKS until they found a repair person willing to come to me. I only live 40 miles from Richmond VA, where I purchased the washing machine, so imagine my shock when they told me they couldnt fix it because of my location! Ive had countless people in and out of my house, and it still does not work right. You can only do very small loads, so the perk of having an XL machine is none. But even at that, it does not properly clean anything, tangles clothes, and will leave even the cleanest items looking terrible when they come out.Ive had a new circuit board, new transmission, new bearings and gears, new balancing rods, and still, Im left with a machine that does not wash and makes terrible grinding noises. I bought the washer and matching dryer as a set, and even the dryer had to get a new circuit board put in it in the 1st 60 days! After thousands of dollars in repairs on a $1000 washer, Maytag will not admit I have a defective machine and replace it! I just ran a load of laundry and have to call Maytag yet again, because the grinding noise gets louder with every run. Do not waste your money!I would give anything to have the 29 year old set I gave away when I bought this garbage back! I have literally been on the phone with Maytag in tears because it doesnt work properly, Ive had to throw away items that would not come clean because there is not a laundromat available in the town I live in. All I want is to be able to keep my family in clean clothing and linens, doesnt seem like too much to ask.
This is a Bravos MTC machine. It is a top load and has an energy star rating. Made in the United States. Impressed by its low water usage and Its ability to clean clothes. This particular model comes with a 10 year limited parts warranty, drive motor and washbasket.
I have a new HE (high efficiency) washer. It takes getting used to as its a definite change from the old agitating system but I think I like it. It doesnt make much in the way of suds but everything still comes out really clean. The wash cycle is much longer than my old washer but it uses a lot less water.
I purchased the Maytag Neptune pair in 2002 and was never informed of the product recall/class action lawsuit for the washing machine which occurred sometime around 2004-2005. We have had many problems with our washing machine over the years and ruined many clothes with what appears to be bleach stains, even though no bleach was used in the cycle of wash. I had to replace the board which controls the latch on the door and the clothes that are washed are not clean and have an undesirable odor to them. I would have been part of this class action; however, I was never informed of the lawsuit. I called Maytag today and they advised I could set up an appointment with a service person; they did not want to honor my complaint as the class action lawsuit has been resolved and they are not handling these types of complaints anymore. My children have started a new school after semester break and their brand new uniforms are now becoming ruined due to this defective machine that Maytag will not take responsibility for. What type of recourse do I have? I will never purchase a Maytag anything if this is how they treat their customers. Problem will not go away by hiding their head in the sand. Now I have to go out and purchase a new washing machine because Maytag didnt inform their customers of the inherent defect in their product and take care of them accordingly.
First I would like to thank the salesman who has worked diligently to solve the problem I am having. The first load of dark clothes I washed came out with what looked like lint on them. It has to be scraped off. Yes I am using HE detergent. Yes I am using the minimum amount recommended by the manufacturer. & yes to all the other questions I have asked. The solution was to wash the dark clothes on power wash with an extra rinse. Very energy efficient! This was NOT the answer so I was given a 1-800 # to call. After giving all the necessary information & answering all of the questions about detergent etc. the conversation became a little more in depth. Does it happen with dark clothes? Do you dry your clothes outside or in a drier? It was becoming obvious to me that Maytag is aware of this problem. By this point I was even unhappier as no solutions were being offered. Finally after several would you mind holding the line again for just a minute he said he couldnt tell me to do this but some of his friends add a cup of vinegar to their wash. At this point I told him I was sorry I had ever bought this machine. He then said he would have a technician arrange an appointment. He arrived & declared I was using too much detergent even though by then I was using half on the manufacturers recommended amount. Buying an energy efficient washer where I have to use POWER WASH, EXTRA RINSE, VINEGAR & DRIER is not a good answer for a problem Maytag must be aware of as I read the reviews today. I have just done 2 loads of dark laundry with no detergent & the pants are marked so I WANT AN ANSWER.
Maytag dishwasher 5/3/2010 model MDB6709AWQ1. 12/20, 2015 it is dead, $69.00 service call. Failed user interface and main PCB parts estimate with labor $449.46. Called Maytag Co. We would pay the labor $139.00. MAYBE they pay the parts.
I purchased a Maytag electric slide in stove, in stainless steel. The aqua clean is a joke, ran it for three cycles after cooking one roast and it does not work. Then to add insult to injury I had to get on my knees using a turkey baster to remove what was left of the two cups of water. The finish on the front is coming off. Not at all what I expected from a 1500.00 range. Poor quality. Now there is the sound of a fan running and I am not using convection.
We purchased a washer and dryer, spent in the neighborhood of 1000.00 hard earned $$... extended warranty, the whole enchilada. Maytag. dependable, lonely repair man, ha.. that is just so much stuff. Well anyway it was a Centennial set. What junk. Never really worked that well to begin with. I trashed them both after exhausting all avenues to make it right. Well I got the hair to report the mess to consumer affairs and see if they are what they claim to be. This is more of a warning to all consumers.The stuff you consume today isnt worth the money you pay for it. The money isnt worth the time you spent to earn it. I am gonna try to find a old washer and rebuild it, and a dryer as well. Or just use solar. Best to keep the old stuff repaired and running. I dont know how many people I have spoken to about this problem. Our infrastructure is crumbling. A consumer based economy. Only there is not anyone to service the products we consume... pitiful. I guess my wife will be out back with a tub and washboard before it is all said and done... she will not like it, I guarantee that. I could not even begin to repair the washer. It was a computer operated board that did not work correctly from the beginning. The dude came out from the repair shop and fixed it while still under warranty. It died a slow painful death shortly after that. I disassembled it with a screwdriver and now have potatoes growing in the tub.The dryer has not met the same fate yet. It just sits there, anticipating the moment when I remove it and dissect it with a Sawzall. And I guarantee that day is coming. Do not buy anything from Maytag or its subsidiaries, think long term. We have become a bic lighter economy. I have been on the forefront of that movement. I did not realize it at the time. I do now. and for that I am sorry. I always expect something to work when I need it and if it doesnt, I try to repair it. Cannot fix this stuff now. The support we used to take for granted has been outsourced as well as the production of the product. Bob Dylan said it best in the song union sundown... Thank you and e pluribus unum.
We purchased a Maytag 4.2-cu ft High Efficiency Top Load Washer from Lowes. The pump went out within 6 weeks of purchase. Maytag could not get a technician to come to our area to fix the washer. They finally told me they would give me $150.00 for labor if I found someone to fix it. We ended up taking it to a Maytag certified repair shop. It cost us a $99.00 service fee. They ordered a new pump from Maytag, part cost 137.46. I called to get a reimbursement from Maytag and they denied my claim. Their reason I was told was because I didnt call the part in myself. I dont understand why they didnt even reimburse the $99.00. The washer was a lemon and Maytag did not honor their offer, nor the warranty. Very time consuming and bad experience.
All of my brand new white wash cloths have black stains on them. They look like mechanics use them to check the oil. And, my white denim capri pants have weird stains on them. This washing machine is a joke. It may be water efficient, but sacrifices cleanliness and stain removal. Maytag should recall this ** Queen.
MDBH979SAM0 - Bought this dishwasher from Home Depot 2 years ago and have taken care of it, never abused it or anything. All of a sudden it just starts freaking out, once you start a cycle it will wash and then rewash and then keep going costing us money on electricity, water and wear and tear on the machine. Ive tried everything but it seems like its just stuck in start mode. The indicator lights on the panel flip out too, they will all blink randomly. So when I close the dishwasher and dont intend to start any cycles and it is off it will start up all on its own so Ive had to unplug it. Funny how I called to order a control panel part and its on back order... Very interesting how they are out of this part probably because everyones ordering it.
I was all too excited to FINALLY own a new set! I conducted research and read reviews. We decided on the Maytag Bravo XL set (Lowes) and was thrilled! For the first 6 months. They were both fantastic! 6 months later, several times the clothes washed were soaking wet as if they had been set on soak. It continuously alerted to clean after 3 loads. The dryer... Well, evidently, if you live in a high-humidity region, DO NOT HOOK TO THE WATER LINE FOR THE STEAM OPTION. It will soak your dry clothes! After 3 loads of drying, it fails to re-start for the 4th load for at least 12 hours! When paying over $1,590 for a new set, this should not be an issue. Mind you, I do laundry once a week - 5 to 7 loads including linen. Fortunately, we paid an additional $200 for the warranty at Lowes.Lets see what happens there!
Does not rinse clothes or dispense adequate water. This is the worst washing machine I have ever owned. Dark clothes come out of washer with white dust/soap residue on them. Clothes often come out of washer dry - never touched by water in the wash cycle. The spin cycle knots the clothes into a heap. As for the dryer, pulling out the lint filter leaves lint particles all over the top of the dryer. Poor design.
I love this washer. You can fill all the way or energy setting but either way it does the job. I paid 1200 for a Whirlpool. it was broken within 6 moand couldnt get service repair. With the Maytag it was on sale for 550 cash. It stop spinning. I called for service. They were there in 2 days on time and 20 minutes it was working. It was a needle stopped it. Just reprogrammed and wa-lah!
I will never buy another Maytag appliance. We built our home in 2005 and bought brand new Maytag kitchen appliances (refrigerator, gas oven/stovetop, dishwasher, and hood microwave). In seven years, we have had problem after problem with all four appliances. We had to replace the compressor in the refrigerator in the first 18 months and then the fan in the refrigerator about a year ago. We have had to replace the heating unit in the oven twice and the handle has broken off of the oven door twice. We have had to replace the handle latch on the dishwasher once and today, the microwave stopped working. We are not rough on our appliances (especially the microwave as we rarely use it), so I think the fact that every single Maytag appliance has broken down one to three times in different capacities in the last seven years says it all. We have had a very poor experience with this brand and will definitely never buy another Maytag appliance.
We purchased a Maytag refrigerator model # MSF25D2EAS on 10-22-2012 at the Home Depot in Tracy, CA. On 2-2-2014 (15 months) we noticed a puddle on the kitchen floor. Upon inspection, we noticed that the refrigerator was not working. Went over to Home Depot and were given the name and number of the authorized Maytag repair dealer (A and E). The technician arrived on 2-5-2014 and replaced the compressor on-off /overload relay and charged $243.82. On 2-16-2014 (11 days later), the same thing happened again. The technician came on 2-19-2014. This time, it was the compressor at a cost of $800.00 plus the $75.00 service call. One can purchase the compressor online for $300.00 and I am sure that A and E buys it for a lot less. We thought about it and decided not to get it fixed because we did not know what else would go wrong and how long would the second compressor last. We talked to the Appliance Departments assistant manager and were told that Home Depot does not give any kind of consideration and she had worked there for 11 years and had not heard of any problems. She was not telling the truth or she was not aware of the numerous negative customer reviews online. She also informed me that I should have bought a warranty. We have bought quite a few refrigerators in 50 years and they lasted for many years. Home Depot sells inferior products. Maytag must sell these inferior products at discounted prices and of course, some stores are looking for larger profits. I do not trust Home Depot any longer and will not purchase appliances there anymore. It was a very expensive lesson - the price of the refrigerator, loss of food (twice) and the stress it caused. We bought a new refrigerator at Sears and it was not a MAYTAG.
Convenience, small, clean while you doing other jobs, it cleans while you sleeping, it's not loud, not expensive, comes in different sizes and colors, it's another helping hand, you will love it, it's worth the money.
Our Maytag microwave MMV4205FZ-0 has the same ubiquitous problem as so many reviewers have mentioned. The microwave refuses to turn on (always at the most inopportune moments--like when the entire family is over for dinner. It doesnt matter how many times you open and close the door, it will often refuse to start. I think the worst part about this situation is that there are so many reviewers experiencing the exact same problem. Imagine how many havent posted a review. Doesnt it seem as though a rethinking of the door switch would have been in order long ago along with a recall? The fact that hasnt happened after so long and so many customers who are disappointed in their purchase is a sad commentary.
I chose Maytag because they received a good rating from Consumer Reports. I liked that they were for extra large loads however now that Ive had them for 12 years I know the large loads are no more than my old Kenmore washer and dryer. The real deal breaker for me is the size of load that you can actually wash. I was hoping I would be able to wash a blanket without worrying about the washer going off balance. My washer and dryer are Maytag although I dont know the model number. They are full size but the extra large load is not extra large. The knob on my washer broke and Maytag wanted $15 for a plastic knob! I found it on eBay for $3. The washer goes off balance too easily.
Bought mdb7609aww2 dishwasher in 2010. Now I cant use it as it will not start even though the panel lights of my selected wash cycle work. I looked up on internet how to reset it, but I only get a half cycle. Called customer service and for $269, I can get it fixed and get a one-year warranty. Wow, what a deal. Might as well get a new dishwasher. Joining the lawsuit. It is about time corporations take responsibility for defective merchandise, not make money to correct their mistakes by charging customers for overpriced parts and stupid worthless warranties. A pox on them.
I am absolutely disgusted with this Maytag Bravos XL washer. Have owned it 6 months and cant wait to get rid of it. We live on a farm and have cattle. If jeans go in the machine with mud on them, they will come out with mud on them. I have tried soak, deep water wash, power wash. Nothing works. I might as well put a wash tub in my back yard and wash by hand. Anything black must be washed by itself as it will come out covered in lint. How did this machine ever go on the market? Expensive mistake. Please do not buy this machine.
My washing machine is 2 1/2 years old. It is not overused, just 2 people in the household. Maytag wanted to sell me a contract for $320, I declined. After research I see that this machine has many complaints against it. I bought Maytag because they never need repair. I would like Maytag to fix this machine without charge or recall the machine. From what I have read, these machines are defective. The electronics are failing at 2 to 3 years.
I just off the phone with Maytag and as expected the acted like they didnt know about the issue of fires and etc. Im a senior and also a widow. I have all Maytag appliances. But not anymore! My Maytag over the range microwave model number MMV4250AAW, would not shut off when I had it set to 1 minute on reheat. I unplugged it and now it wont come on at all even though the cord still has power. Dont buy Maytag! Maybe if they get messages from consumers, they might be interested in what we have to say.
We just replaced our 20-year-old washer and dryer for a new Maytag Bravos set. The Home Depot staff convinced us that top loading units were of good quality and reliable. We were fairly satisfied with our expensive purchase when our washer stopped spinning. We are just past our 1-year warranty of course so we called the service department. A young man in a beat-up pickup truck showed up and spent his time reading the manual that was hidden under the washer. His best guess was a $300 part plus a $100 fee for him to show up. So to repair a less than 2-year-old machine is $400. Im tempted to buy a different washer. It wont be a Maytag, unless you can convince me otherwise. I give you credit for great advertising! I was convinced that Maytag was a good name with limited repairs.
Maytag Oven MGR8670WS1 - Purchased in the Fall of 2011 (along with a fridge... also faulty the freezer stopped working within a year). Ive had the oven stop working twice (in 2012). This week (spring 2014) would be the third time. It seems to be a faulty ignitor already replaced having to be replaced yet again. I have never used such faulty appliances EVER and never AGAIN. This is absolutely ridiculous.
I purchased a Maytag Bravos 5 months ago. I had trouble at first with unbalanced loads. The repair man came to look at it twice. One thing that can unbalance your loads is if small pieces of laundry such as a sock gets outside the basket. Sometimes the basket has to be taken all the way out because small pieces can be lodged under the basket. This happens when you fill the machine too full and those small pieces float to the top.The suspension on my machine ended up needing to be replaced. I have read lots of reviews about soap rings in the clothes. That happens from using too much soap. Make sure you are using HE detergent for one. I cut way back on my soap and my laundry gets clean and no problems with residual soap on my clothes. I was very unhappy with my machine at first but now I absolutely love it!
We purchased a Maytag dishwasher at Home Depot in White Bear, MN in November of 2011. The dishwasher just quit running last week and the repair person told us the control board needs replacement. We will have the control panel replaced but have determined this machine is of very poor quality and will never buy a Maytag appliance again.
I purchased a washer and dryer model MAH8700AWW. In 2005, I purchased the extended warranty. In 2009, I had to replace the main control board and motor on the dryer. Now, I find out that the washer has a warped drum which caught on the door boot and messed the shaft up. I didnt know that it has probably been that way since I purchased it because every time I washed clothed, I had to stay in with it because when it would go to spin, the washer would walk out into the middle of the room. I called about it and they told me to put rubber pieces to hold it still. Now it is going to cost $ 821.95 to fix. That is more than I paid for the washing machine and Maytag will not help to fix it. I would like someone to contact the company and find out why they dont stand behind their products anymore.
We bought the Bravo washer and dryer in 10/2009. Since then the dryer has never worked well. Weve had at least 8 service calls on same and the sensor doesnt work, i.e. says the clothes are dry when they arent and we always have to run them through at least two-timed cycles to make them completely dry. The washer is another nightmare. At least 8 service calls as well, and after one where the motor was replaced, it popped off and flooded my entire house. They laundry room is located on the second floor. I had to replace floors, walls, ceiling, light fixtures, etc. Insurance covered it but it never shouldve happened. Now the washer doesnt drain properly and the error code LD displays every load and we must manually drain it by either setting an extra drain cycle or take the entire machine apart and vacuum out the water. Each load takes twice the amount of time it should, if not more. But I guess its okay because the dryer takes just as long to dry a load of clothes. Something has to be done. Maytag is refusing to stand behind their products and it seems as though many of the complaints are for the same issues. Is there a lemon law for household appliances?
Having had a household for over 40 years we have had a few washers come and go. I hate to say it but this line of washers should go. Worst pile of junk parts I have seen. Bought it from Costco a few years ago based on past histories of Maytags. Was I ever so wrong. It has never worked well. I chalked it up to being Water Efficient but after reading over 8 pages of scornful reviews, I was mistaken. Water level is always too low to do anything so clothes are needing rewashed. Have reverted to using the Bulky setting to do general washing as that fills the tub about 1/4 of the way. Then the spin cycles stops due to unbalanced load and loud banging of the wash drum, EVERY LOAD!!! And now for the past month Code DL pops up saying it is taking too long to drain. I have checked all hoses for blockages, none seen. And with the glass top, you can SEE the washer NOT WORKING right. We have a door on the laundry room and even with it closed the volume is over 70 dB and can overpower most conversations in our family room 20 feet away. I have been told that Costco may take it back but why punish Costco members for a design failure of Maytag??? Has anyone thought about a Class Action Lawsuit? The Bravos Quiet Series 400 dryer match to this washer has so far been flawless. I may have to dig the 20 year old Whirlpool washer out of the storage shed to replace this Maytag. Sad. I want to state my true feelings but I will not use profanity here.
I purchased a Maytag washer the centennial commercial technology model about 4 years ago. At the just barely 2-year mark it needed an all new transmission (Approx $800) Thank God for extended warranties. Now it is doing the same thing again making terrible noise. For a purchase of $1000 this is not good quality or decent workmanship And Maytag does not stand behind their product. I guess I need to buy another brand from now on. Please beware of very costly repairs with this one.
Neptune washer and dryer, an all around good buy. Low water use and large capacity for the pair. Bought the pair in May of 2001 and have only had one, very minor, service call. Buying online usually proves to be the easiest and cheapest way to go. Economical delivery costs. Noise and vibration and overall solid construction. Dancing washers can be a real cause for being a deal breaker. Auto shut off for balance is a must. Cleanliness of wash and wear caused by washing and drying. Large capacity and multiple cycle selections for both the washer and the dryer are necessary.
Water saver feature is horrible. Never enough water. Doesnt get anything clean, even if you soak it overnight. I am buying a new washer and it wont be a Maytag.



