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Maytag Washer Model MVW5435PW
Maytag - 4.7 Cu. Ft. High Efficiency Top Load Washer with Extra Power Button - White
This 4.7 cu. ft. capacity top load washer from Maytag delivers the stain-fighting power that’s built to handle tough loads. Use Extra Power for boosted stain fighting on any wash cycle while the Power agitator uses a 360-degree wash action to break up messes and knock the stubborn out of stains.
Manufacturer: Maytag
MODEL: MVW5435PW
MSRP: $809.99 USD
Maytag Washer Model MVW5435PW Error Codes
CODE: LOC or LC
PROBLEM: Control Lock has been activated
FIX: Touch the Control Lock button, or (on older models) determine which button activates control lock from your Owner's Manual. Some models require you to press and hold the button.
CODE: dET
PROBLEM: Detergent cartridge not detected in the dispenser.
FIX: This is on select models. If you are using single-load doses of detergent, ignore this message. Ensure the dispenser cartridge is inserted correctly and the dispenser drawer is shut completely.
CODE: Int
PROBLEM: The cycle was paused or canceled.
FIX: The washer may take 20 to 30 minutes to stop spinning and drain, and will display this error code during that time. To remove the code, press pause or cancel button twice and the power button once. If the code is still displayed, unplug the washer or disconnect the power for one minute.
CODE: rL or F34
PROBLEM: Items were detected in the washer during the Clean Washer cycle.
FIX: Remove items from the drum and restart the Clean Washer cycle.
CODE: Sud or Sd
PROBLEM: There are too many suds in the washing machine.
FIX: The washer will not be able to spin out water with the excess suds. When "Sud" or "Sd" is displayed, the washer automatically extends the rinse time to remove the excess suds. During this time, the washer pauses the tumbling and adds water for additional rinsing. This pause allows the bubbles in the suds to break. This pause and rinsing are necessary and may occur several times to eliminate the suds.
CODE: F5 E2
PROBLEM: The door is not locking properly.
FIX: Check that there are no items blocking the door and it is closing completely. Press the Pause or Cancel button twice and the Power button once to clear the code.
CODE: F7 E1
PROBLEM: Indicates a motor speed sensing error
FIX: The motor can not achieve the correct speed for the cycle selection. Check that all the shipping bolts have been removed and the washer has not been overloaded
CODE: F8 E1 or LO FL
PROBLEM: The washer is sensing a low flow of water.
FIX: Check that the household water supply is turned on and both the cold and the hot water faucets or valves are fully open. The water inlet hoses are not kinked (learn more about How to check your Fill Hoses if your Washer is not Filling) There are no anti-flood hoses and controls in the water line connected to the washer (learn more about Should I use Flood Safe Devices on my Front Load Washer. Press the Pause or Cancel button twice and the Power button once to clear the code.
CODE: F8 E2
PROBLEM: Indicates there is a problem with the Dispenser System
FIX: This is on select models. Verify detergent drawer or detergent cartridge is not clogged with detergent.
CODE: F9 E1
PROBLEM: Indicates that drain times are longer than expected, typically over eight (8) minutes.
FIX: Make sure the drain hose is not kinked or clogged. Use the U-shaped drain hose form on the drain hose. The standpipe (drainpipe) height requirements are 96" (244 cm) maximum and 39" (99 cm) minimum.
CODE: Other F# E# code
PROBLEM: Indicates other error
FIX: Unplug the washer or disconnect the power for one minute and reconnect it again. Reselect the cycle and press Start.
Related Error Code Pages:
Maytag Refrigerator Error Codes, Maytag Range Error Codes, Maytag Washer Error Codes, Maytag Dryer Error Codes, Maytag Microwave Error Codes, Maytag Dishwasher Error Codes,
Related Troubleshooting Pages:
Maytag Refrigerator Troubleshooting, Maytag Range Troubleshooting, Maytag Washer Troubleshooting, Maytag Dryer Troubleshooting, Maytag Microwave Troubleshooting, Maytag Dishwasher Troubleshooting,
Related Repair Pages:
Maytag Refrigerator Repairs, Maytag Range Repairs, Maytag Washer Repairs, Maytag Dryer Repairs, Maytag Microwave Repairs, Maytag Dishwasher Repairs,
Related Parts Pages:
Maytag Refrigerator Parts, Maytag Range Parts, Maytag Washer Parts, Maytag Dryer Parts, Maytag Microwave Parts, Maytag Dishwasher Parts,
Maytag Washer Model MVW5435PW
Love, love this washer. Does an amazing job cleaning colors, whites, and bulky bedding. If you like Tide Pods or other liquid pacs, this might not be the washer for you as they tend to end up inside the gasket. Powder-filled pacs are no problem however.
I purchased a white Maytag gas stove over 12 years ago. It has been great and never caused any problems. I live alone and rarely use the oven. However, I use the stovetop daily for cooking. With continual use, it has a lot of nicks and scratches. It also has stains inside the glass oven panel that I cant clean. The glass would have to be removed in order to clean inside. This is why I give a rating of 4 stars. If I used the oven more frequently, I would notice if it had any problems with the temperature, proper cooking, etc. and could give a more accurate rating. I have small toaster oven and therefore, I cook practically all of my meals in the toaster oven.
Shame on Maytag! Customer Service is appalling! Paid 2500 for one of their top of the line refrigerator/freezer and had the repair people 5 times in one year. It was determined that it is a bad model number that Maytag wont recall but knows it is faulty. Started with ice build up in freezer making it sound like a plane taking off. It kept running trying to defrost (energy efficient-right). The repairman put in a request to have the product replaced based on symptoms and freezer being at 26 degrees. We had to wait five business days for Maytag to review it. I have a family and was having guests. They told me to buy a dorm refrigerator and they would send me a small credit towards it in 4 to 6 weeks. They finally agreed to replace the known faulty model, but I have to wait for the exchange team to contact me (2 weeks later). I keep calling and leaving messages but cant get the exchange team to even return my calls. I have my sons graduation this weekend and I dont have a freezer and my refrigerator is faulty with all my vegetables rotting within two days. It also took two days to originally get someone in management to call me back (even though it did no good - she cant help me). You cannot talk to management if you call customer service. They downright refuse! What a company!
Bravo XL - This is the worst washing machine I have ever purchased! Loved it at first but after a year or so we couldnt wash a full load without error messages. Then we couldnt even wash one pair of jeans without an error message. Called to have it repaired and $300. Later the bearing was replaced and the washer worked wonderfully once again. Less than a year later and we are back to having a non functional washer. Cannot wash anything without the error message. Customer service is absolutely no help. For such an expensive washer and supposedly a good brand, this machine is a real disappointment.
Our Maytag microwave MMV4205FZ-0 has the same ubiquitous problem as so many reviewers have mentioned. The microwave refuses to turn on (always at the most inopportune moments--like when the entire family is over for dinner. It doesnt matter how many times you open and close the door, it will often refuse to start. I think the worst part about this situation is that there are so many reviewers experiencing the exact same problem. Imagine how many havent posted a review. Doesnt it seem as though a rethinking of the door switch would have been in order long ago along with a recall? The fact that hasnt happened after so long and so many customers who are disappointed in their purchase is a sad commentary.
I purchased a new Maytag dishwasher model MDB7609AWB1 approximately 2yrs ago from Sears. We purchased quite a few new appliances from them and they are always helpful. Within the first year, right after the warranty was up, it stopped working. No lights on the power panel. I called Sears, out of warranty, sorry. Said they would give me a deal on the repair. Sears came out, replaced the computer. $230.00. 6 months later, it stops working again. I go on line to look up these models and sure enough a lot of people are having the same issues. I did some of the checks that they said to do and found my plastic door latch was broken. A little plastic arm that actuates the switches broke. Should have been made of metal. I replace it myself, very easy, by the way. So I figure, in another 8 months it will prob break again. They run anywhere from $19.00-$30.00. 2 days ago power panel and light, not working again. I called Sears and asked them if they were having issues with the power panels that this was the second time in less than 2 years, and if there were any recalls, they said no. I guess they dont follow their reviews, but according to google reviews, its a major problem with most of them. Maytag, Whirlpool, and Amanda. Ordered a new panel today, again they are $141 from Sears but if you shop, you can get a new one for less than $85.00. If you have any kind of mechanical skills, you can replace it in less than 20 mins. It just seems to me that this big companies have let their quality control go and are more concerned about the profit. There should be a recall on these. Do Not buy a Maytag/Whirlpool dishwasher, they are total junk. Sorry Maytag, you lost another customer.
Purchased an expensive brand new home which had Maytag appliances in it. After about 1 1/2 years the freezer bottom began to constantly freeze and drip onto my floor. I researched the issue and found it was common, simply thaw the area where it freezes. Did it multiple times, we do not overfill our freezer etc. We must take the ice out of the bottom every 4-5 days. My hardwood floors are destroyed now. We purchased a Samsung fridge freezer bottom when they first came out years ago, had it for 7 years, 0 issues, but it went with the house. Now my Maytag oven door is locked shut, also it takes a very long time to boil water. Maytag junk. I am going to buy another Samsung fridge tomorrow.
I would like to say that I purchased the Neptune washer & dryer for my parents back in 1998. Up to now, 23 May 2015, not once has either of the machines required service and have been functioning well for the past 17 years. This is a testament to the quality and workmanship that is Maytag. This week I have purchased the Maytag Maxima front loading washer & dryer for my home because of Maytags reputation.
Ive had this washer and dryer set for only a couple of years and nothing but problems. The latest is that it sounds like its going into orbit on spin cycle. I cant believe the poor quality of these appliances. Ill never buy Maytag again.
We have a Maytag Dishwasher Model MDBH949AWB. We have purchased the extended warranty. Today, after more than 100 minutes on the phone, mostly on hold, we were unable to schedule an appointment to replace the control board, or even have them verify that we have extended warranty coverage. It generally took many many minutes to get a person, only to be referred to a different person at a different number. Nobody had access to our extended warranty info, and to go further into getting a repair scheduled, they said they needed that info. I finally went on their website, and after keying in extensive information, I got a screen saying they were having trouble with their website, and to please try again later. So I did their chat, and ultimately they told me to call 866-730-6094. The earlier numbers I called, in sequence, were 866-576-1660 (53 minutes on hold); then told to call 866-265-0029, for another long hold. And then told to call 800-626-4342. Long hold, and I hung up. At one point, I think the second person I actually spoke with gave me an incident number of **. My extended warranty expires in Feb. of 2017, and they even asked me to renew early. Since the warranty seems totally worthless, why would I do that? Terrible customer service. Wont do business with Maytag ever again, and am warning others not do so either.
Washer sounds like gearing is broken, is noisy during operation, various combinations of options dont work, appearance of only one agitation cycle combination on washer, just many settings but all with the same response; dryer does not timely dry clothes, all settings default to the same palpable heat temperature; clothes take much longer to dry in new dryer than they did in old Maytag. Newer Maytag set appears to be secondhand garbage sold as new by Menards. Company unresponsive to complaints.
Horrific, useless, inconsiderate, rude, discourteous, arrogant and banal! I bought a brand new washer and dryer. The dryer is steam type and defective and they will not exchange, despite never being used. Nowhere am I committed to an agreement saying that the machine will not be replaced if it is defective. I am getting the run-around from the store, the manufacturer and the service technicians that didnt even arrive with tools when they came to evaluate the problem. If I had my way, I would return the washer and dryer and change manufacturers. But it is a stacking unit and I used the washer which commits me to it! Maytag, Whirlpool, JennAir and KitchenAid are all the same company. I am running out of options except going to the European manufacturers! Miele will at least install the appliances. They will be my next machines and I will not have to pay a plumber twice to install them the next time!
I bought a Maytag Top Loader. I soon discovered that it is not possible to do a cold water wash. After much communication with Maytag Customer Service it was determined that there is no way to bypass it. And it uses a lot of hot water, even on a cold wash. Their explanation was that the water needed to be a certain temperature to make the detergent work effectively. The same detergent that I’ve been using for 40 years with cold water in my Speed Queen. When I need to do a cold water wash, I go to my parents home and use their washer. Disappointing purchase, my last Maytag, for sure.
We bought our refrigerator 14 months ago and it has a 10 yr limited parts warranty. Both the freezer and refrigerator quit working, right after we spent $600 in groceries. I called the warranty dept and the soonest they could get here to service it, was 9 days later cause they only go thru Diamond Preferred, to do the repairs. Then on the 9th day, Diamond Preferred calls to let us know that unfortunately, they cant get here to fix it until another 5 DAYS!! Two weeks with NO refrigerator and freezer, is ridiculous. They should pay another repair place to come out instead of just relying on the ONE!! Our food is now ruined, $600 worth. And to top it off, weve had to eat out costing us more money, and then once its finally fixed, we have to go buy more groceries. I will NEVER buy a Maytag appliance, ever again!
Maytag refrigerator model MFF2558VEM9 purchased in November 2012 from Home Depot for $1329 suddenly would not maintain freezer temperature under high 20s in April 2017 (4 years, 5 months). Repairman says it has coolant leak, probably due to corrosion within the sealed system. Cost to repair - $1500. Repairman says this is a common problem.
I purchased a Maytag dishwasher delivered in dec 2012. We are snowbird Canadians and the dishwasher is only used 5 months per year. Jan 2015 the control panel quit working and the repairman tells me the wires on the control panel have started to melt down. He called Maytag and was told they had extended the warranty on this machine for one more year. Missed it by 2 months. Considering this was only really used one year, I am very disappointed. How can an extended warranty on a safety issue only be for one year? This is my first Maytag product and will be my last. I only purchased it because I was told Whirlpool bought them out and I have never had a problem with Whirlpool.
Bought a new home in July of 2016 and the builder had included a Maytag Bravos XL washer and dryer. They are THE WORST performing appliances I have ever used! I will replace as soon as I have the means to do so. DO NOT PURCHASE the Maytag Bravos XL appliances. The engineers that designed them should be fired! The washing machine makes an incredibly loud noise (like an old starter grinding in a 50s car). Im told that this is normal for the machine. Does NOT clean well and leaves soap spots on dark clothes... leaves them on light clothes but I cannot see them. Whites come out dingy even with bleach. The tub is so deep that I have to use tongs to get out smaller items, I am 53 tall and have never had this issue before. Soap dispenser drawer wont stay closed during wash cycle. Clothes are so badly tangled during the wash cycle that it is hard to describe the wrinkled mess that has to go into the dryer.Dryer issues: Very loud. Very wobbly and unstable, and yes, it has been leveled 3 times. Bed linens have to be separated at least 3 times during the drying cycles because they twist and wad up into big, wet knots of cloth. Infuriating!!! Dry time is very long unless you wish to cook your clothes. So disappointed in this product. Total rubbish!!
Please Do NOT purchase the Maytag Aqua Lift Gas Range. It does not clean anything, you will pay more money for a cleaning oven that does not clean any grease or droppings if you cook. This is not an Oven for any one, or family that cooks large meals or has gatherings. I had the technicians at my house over 4 times and they confirmed that this oven is not a self cleaning oven. It doesnt get hot enough as your self cleaning ovens. And MAYTAG did not want to hear anything, basically not clean much, but advertised as a self cleaning oven. Having been a Maytag customer for years I will never buy a Maytag product again. And we need to support American made, but not when the consumer is misled.
Just had the repairman here. This machine is computerized so it won’t last. It does not have a setting that lets me do any load of laundry the way I need to do it. I have to use heavy duty to do a load and then it takes 2 hours. When I want to do a load of sweaters on delicate it will not put near enough water in the machine to wash them. The normal cycle does not add enough water to wash, let alone rinse the clothes. I can’t choose the size of the load based on how much I need to wash so I have to do more loads at 2 hours each or do everything on bulky. Whoever came up with all this needs to be fired. I am extremely unhappy with this machine and I have loved Maytag for years. No more.
My husband and I purchased a new Maytag dishwasher in March of 2012 at a cost of around $650. There is only the two of us at home and I only run the dishwasher 2-3 times per week. On June 16th, I went to run the dishwasher and it would not turn on after hitting the start button. The cycle buttons lit up but the dishwasher would not start. I called the service number in the user instruction manual and talked to a service representative. I was told that the electronic panel that runs the dishwasher is not covered under the 2nd-10th year limited warranty. It would cost around $291 to fix including parts and labor. When I asked for a qualified Maytag repair service company in my area, she only had one company to give me. This company does not have a very good local reputation so I preferred not to use it. My question is - How can a part that runs the dishwasher not be covered under the warranty? If the start button on the control panel is defective then the machine will not work. I also have a model MDB7749AWW2. After reading some of the 356 complaints about this very dishwasher, I think the Maytag Company must be well aware that there is a problem with this machines control panel and they are choosing to disregard the customer. My old dishwasher was a Kenmore and it ran for 27 years and I only had to replace the motor once. I will not be buying anything Maytag in the future.
In December of 2013, I purchased a Middle of the Line Maytag Dishwasher model #MDB8949SBW for $600 plus $200.00 for install and removal of 5 yr old Kenmore. At that time I thought I did my research and saw no major negative flaws on this type of machine or similar machines. This replaced a 5 yr old low line Kenmore that just upped and died. Installed just before the holidays, this Maytag machine seemed to have worked tirelessly until a few days ago August 18/2015. The computer controls went haywire. I was hitting normal start buttons and other buttons on the other side of the control panel were blinking and lighting up. Worse was trying to cancel and the control boards were not responding. Even hitting the start button, the machine would not turn on. Finally looking at the facia, I see the tabs of the flexible plastic frame that hold the control panel popping out from underneath the white facia plate. Snapping the frame back in and applying a lot of pressure got the machine to operate. With a family of four and minimal storage space, this machine is used approx once a day. It appears over the year and 1/2 by pulling on the plastic handle - which also happens to be the computer control board frame, the computer has separated from its mount and has allowed moisture to hit the control board/computer and wreak havoc on the electronics. Looking up this model online NOW, I see I am not the only one with Dishwasher computers failing within a year or two- just out of the one year warranty. A Call to Maytags customer service has the computer control board alone cost $160.00 plus the service tech and his labor fees reaching in excess of $450.00. The CS rep gave me a repair discount to $267.00 and a week wait for the Service Tech for this problem to be fixed. I bought this machine on two premises - one for its price, it was the only machine that offered 3 spin jets that really do a good job in cleaning dishes and 2, I owned a 1984 Maytag dishwasher in another home with computer controls in the handle and to this day, that machine is still running flawlessly! My only issue with the 84 Maytag machine was after 4 years the door gasket went - too much soap - replaced and no issues since! I expected similar performance with this one. I guess I have to spend north of 3 bills for similar performance and quality. What was I thinking?
2016 model washer. Bought a Maytag in 2016. Replaced in 2020. Problems: Spin cycle extremely noisy, have to close the door to utility room to stay in the house. Leaks a lot during wash cycle. Getting the lock to release takes awhile, sometimes I have to unplug it. Makes a grinding noise at times when starting the spin then.
We have reported the first time use of New Gas Range using the oven and range top at the same time is impossible because of BURN HAZARD AND the response was soft with no explanations. The range arrived March 26, 2015. We were impressed with first baking only. Family arrived at our vacation home for Easter celebration. Our first meal on Good Friday using both oven and range top was a disaster and the cook was burned on the stainless steel knobs. The oven vents below the knobs were about the temperature of the 380 degree setting of the oven!We rendered the unit unusable and called Maytag customer care department during the late table dinner. I explained on the 45 min call we were having this event and would be all leaving Thursday and their solution was 8 to 10 day shipping of Fake composite stainless looking knobs. These knobs will have to be sent to our Ohio home 500 miles west of the Range location?? If they could ship that day why not overnight??THE SOLUTION OF WEARING OVEN MITTS FOR STOVETOP COOKING IS NOTHING SHORT of silly to conduct meals for our guest. And other members of our family that we permit occasional use of the home open to burns using this Range until we drive 1000 miles round trip to drive the knobs back to NJ from Ohio??? Customer Care fails to listen. We will not be returning until May. To illustrate my concerns about the logistical issues I asked if Maytag would pay for the mileage and tolls for me to replace BURN proof knobs. Oh and will it work or melt? Furthermore who will pay for the takeout needed to feed our family? He did not get it and consulted with supervisors for most of the call therefore 45 min of wasted call. No solution, self installation on an $800 Range. Dissatisfied CUSTOMER with an unusable Gas Range Burn HAZARD!! Poor Design oven vents less than 2 inches below stove knobs! See Photos.
Washer does not clean very well, clothes are left with spots. The water level is never comparable to the clothes thats in the machine, it causes me to lose a lot of water as well as detergent. This machine is the worst washer we have owned. Its also very noisy.
We purchased a Maytag Dryer with the lint vent on top on March 21, 2014 from ABC Warehouse in Ann Arbor, MI. Whoever engineered this does not dry clothes. Trust me, this will be the last Maytag I buy. There is lint seeping out of the top and when you clean it the lint gets all over the place therefore, my laundry room is always full of dust.
My husband and I purchased a Maytag Bravos washer and matching dryer in November of 2009. At three or four months old, the dryer quit drying and was emitting a weird smell and smoky air coming out of it. It was under warranty so a technician was called. A fan blade inside it had broken. The repairman replaced it and the motor as a precaution. There was absolutely nothing inside it that could have broken the fan blade and I always check pockets. My hoses were clear also. He told me that it looked poorly designed inside for air flow. He made a box out of sheet metal to fit inside it that he said would help it with air flow on the inside. I still have the dryer but I dont like it very much because it still doesnt do a great job of drying. It has to run too long and at too high a heat to dry laundry. The latch on the door broke a few months ago and had to be replaced too. I havent had problems with the washer as of yet. I like the washer and it washes very well but I will not buy a Maytag washer or dryer again. WHIRLPOOL OWNS MAYTAG NOW AND THEIR PRODUCTS ARE ACTUALLY MADE BY WHIRLPOOL SO I WOULDNT TURN TO THEM.
This model MGR5875QDW range is very difficult to use. When you press broil for instance, the display says set. There is absolutely no indication of how to set. Therefore, no broil. The same thing happens when you try to use the clean function. It is virtually impossible to use the control panel; it is just too difficult. Therefore, most of the functions are not usable.The kicker though is that the handle comes off. During the extended warranty period, a technician came out and fixed it. The toughest part of this job is to get the oven door back on. I tried for 2 hours everything I could think of. Then, I got an idea to use Maytags live chat. They told me that I would have to call for service and pay for a service call to get the door back on. I told them that their clean cycle is too painful to use, so I am assuming I am not the only one who has removed the door to clean the oven. Pay for a service call every time I want to clean my oven or fix their defective handle design because the handle falls off every 2 years? That is not acceptable.
Dishwasher has been very dependable. Very reasonably priced and in over six years of service never had an issue with it. It’s a little on the small side for a large family but if you’re for less in your household-- works perfect.
We bought a Maytag oven in Late October 2018. On January 22, 2019 the oven quit heating. Since it was still under warranty we called Maytag and they sent out a contracted service technician. The service tech said the circuit board had gone bad, and said it would be 5 to 10 days for part to come in. After a month the part still had not come and service tech was not returning calls. We called Maytag after another week and they provided very little help other than, We will contact service tech. Service tech never called us nor did Maytag call back. Called Maytag back on 3.10.2019 and asked how we could get this part and oven fixed. Customer service representative was not very helpful as they asked for part number which she was told was a circuit board and the tech they sent did not give that to us. After the customer service rep continued to provide any help other than say call service tech they sent out. I asked what if they replaced it for us since we have been without now for almost as long as we have owned. She stated Maytag does not do this except in extreme cases. I asked what is considered extreme cases. She stated she did not know. At this point I asked if she could transfer me to her supervisor and sat on hold for an hour, then had to leave for work. Very disappointed with Maytag and their lack of support to back their product.
Purchased Maytag dishwasher model # MDBH979SAM1 on February 8, 2014. 6 months in paint came off door. Added 5 year extended warranty on 4/21/2015. Dishwasher started not working properly on 9/24/2015. Hit one button but a different would light up until finally on 10/2/2015 it quit working. Called for service On 10/2/2015 10:30 pm no answer. Tried again on 10/3/15 same answer. Tried again on 10-5-15 finally answered and they called repairman. No answer but they gave me his number so I could call him if he didnt call. Finally called him and He told me he was busy and could not come repair my dishwasher. I called MaytagNed they said he would come. When I called he said he was not coming. He had truck trouble. 10-12-15 Called Maytag back and they said they would find another repairman. They would call me back. Into 2 weeks waiting on appointment. I will never buy Maytag again. It didnt clean dishes good when it did work!
It takes almost a whole day to wash 1 load of clothes. The clothes dont get clean! The spin cycle wont let you spin. It runs your electric bill up! This is not a energy saver! I am so angry and disappointed! I thought Maytag was Supposed to be the best. Yall failed me. I wish I could get my money back!
This washer stops every 10 minutes, sometimes taking 3 to 4 hours to complete one spin cycle if it is completed at all. All troubles began shortly after warranty expired. NEVER EVER will I ever buy Maytag again. I make certain that I tell everyone I come in contact with about the pathetic quality of Maytag.
We bought our Maytag dishwasher because of the topnotch features; such as 10 year warranty, low noise level, maximum cleaning power and it looks great. The dishes come out exceptionally clean and don’t needs to be rinsed prior to putting them in.
I bought this washer less than 4 years ago and its already broken (leaking from the basket). Maytag refuses to honor their warranty and is charging $400 to send someone out to fix it even though it specifically says in the warranty that the basket is covered. When I mentioned this to the rep, I was told that does not apply to all washers. I expected better service from Maytag and thought it was a reputable company. I will now have to purchase another washer, rather than spend $400 to fix this one. It definitely will not be a Maytag!
In October of 2011, I purchased a $1,199 Maytag Bravos Washing Machine. It recently started making a really loud noise during the spin cycle (REALLY loud). I had a local appliance repair guy come and he told me the main tub bearings are bad, sealer is defective and that it would not be cost effective to fix it.I called Maytag and they offered to sell me another one for $839. I am very dissatisfied that I only got 4 years out of a $1,199 machine!!! Ridiculous!! I wouldnt mind a minor repair that cost a few hundred to fix... I get that. But for it to be junk in 4 years... I have a hard time with that for the price. My appliance guy said it was junk when I bought it. Year ago, you got 15 to 20 years out of a good washing machine. Now... I buy a high end machine and it lasts 4 years. And why would I spend another $839 for the same piece of junk!!! That would be throwing good money after bad. It is not going to happen. I promised Maytag that I would post as many reviews about their product as possible... so everyone can know that they make a lousy, defective product and charge a very high price for something that will not last. Dont buy it!!
My mom decided to splurge on a new Maytag Bravos washing machine and matching dryer thinking that at age 80 the machine would outlast her. But no. After 4 years and just past the warranty, the timer started going crazy. The repairman recommended a $250 motherboard and $90 pump and $500 labor (yes he is next on my list) and it still does not work. I WILL get her money back for the repair and we will NOT be getting a bravos to replace it.
We have a Maytag drying center that is almost 6 years old. It never did a good job drying especially for the money we paid, but it just quit on us two weeks ago. We purchased it from TA Appliances in Barrie, Ontario who recommended that we call B&K Appliance repair to fix it. The owner showed up and said he would be back to us in a few days to fix it, as soon as part arrives. He now wont return calls and it has been two weeks, so we called Maytag customer service. We knew we were in trouble when we received a message telling us Due to higher than normal call volume... (so much for the Maytags that never need repair). Anyway, we finally reached an incompetent, ignorant and anti-customer service representative who proceeded to tell us in an extremely, nasally drawl that the part needed to fix our 6 years old dryer is no longer available and the most they could offer as compensation for this on our $1500 plus tax dryer that should last at least 10 years is $120. This is for a dryer we never used more than 5 times a week.
We have a Maxima washer which is about two years old. The tub around the barrel cracked and flooded the laundry room. The repair person said it would cost more to fix than replace. Very unsatisfied. We are trying to deal with the company but not optimistic.
We purchased our Maytag through Sears. We wanted a very basic machine, and thats what we found at Sears, yay! Fast forward eight years and it suddenly quit agitating. We tried fixing it ourselves by replacing a plastic gear part, which, later on our appliance technician said was totally logical, but it still wouldnt work. We got our appliance repairman out here and he took it into the shop and fixed the problem, which turned out to be part of the motor or something like that. The thing that bothers me the most is that he asked if we had bought a refurbished washer, but we hadnt, it was brand new. He gave us a part that was swapped out that wasnt made for the machine and also said the safety guard for the cord was missing. This keeps it from pulling out of the machine in case it gets jerked. I feel deceived and just wanted to vent because there really isnt anything I can do about it now. Buyer beware, yes, but I know we have to be our own technician sleuths to be sure were getting what we paid for?
I made the mistake of buying a Maytag 2 years ago, this machine would not wash clothes even when using the deep water wash. I should have looked at it closer, it is so full of modern computer garbage that I was having to wash clothes twice so the water saving was negative. I own a business across from a major shopping center so what we did was we loaded it up in one of our trucks and parked it in front of our business with a giant sign and invited people to take a look before buying one. In 6 months we must have had at least a 1000 people inquire.
I purchased my Bravos washer and dryer in about July of 2012. So far I have no complaints about the dryer but I hate the washing machine as do two friends of mine. My husband specifically wanted something energy efficient which is why we didnt purchase the basic traditional style washer weve always used. From the first time I used the washer, I was amazed and disappointed at the noise level. Because the lid is glass, I could observe the water level during each part of the laundry cycle. The water did not cover the laundry in the washer.When I mentioned this to one of my friends, she said that she has to wash some of her clothes twice. How is this energy efficient? I finally figured out that using the heavy duty wash cycle and heavy soil setting usually results in more water but requires an hour to wash and rinse the clothes. The downside is that the heavy duty cycle is too hard on some of my more delicate items so I have to hand wash many more clothes than I did with my old style washer that allowed me to select the water level I wanted. Most recently, when I washed a bulky mattress pad with a few other items, the water level never covered the pad because the load of laundry was so lightweight. At the end of the cycle, parts of the mattress pad were bone dry so I will have to take it to the laundromat if I cannot make the washing machine fill up with water high enough to cover the mattress pad. I dont want to spend the amount of time hand washing so much of my clothing, monitoring the water level in the washing machine and rewashing loads of laundry. After reading many of these comments, it appears that I have many more issues to look forward to. When this washer starts to break down, I will go back to an old style machine and a different brand.
The bleach dispenser will dispense bleach BUT it is full of water after each use. The dispenser is flushed with water by the machine at the engineered time in the cycle. The warranty service companies want me to pay around $300 ($100 + $70/ hr) for them to work on it. I have to use a measuring cup and pour water into the dispenser until it begins to siphon out. Stop pouring, and the dispenser will be empty for the next addition of bleach. The washer is allowing water to partially fill the dispenser AFTER the bleach has been flushed/siphoned out into the load of clothes. If the flush water were completely shut off after flushing operation, the dispenser should be empty.
I purchased this washing machine from Home Depot in 2012. I am amazed that it lasted this long after reading the reviews on here. It will not drain water, it will not spin. I see many customers bought the same washer and are having multiple issues. When will Maytag recall these machines? Overpriced and unfair to consumers to sell something that is broken or not reliable.
Water saver feature is horrible. Never enough water. Doesnt get anything clean, even if you soak it overnight. I am buying a new washer and it wont be a Maytag.
This washing machine worked great for just under 3 years. I noticed it wasnt draining completely. Per my appliance repair guy, the bearings were shot & it was going to cost over $300 to fix it. Called Maytag because my owners manual stated I had a 10 yr warranty. Wrong. The warranty only covers the wash basket & the drive motor. Look on Maytags Facebook page & you will see pages & pages of complaints on all of their appliances. Refrigerators, washers, dryers, if its got a Maytag name on it, its broken. Many of these appliances worked for only a year out two before they bit the dust. I went to Maytags fb page & ranted about their poor quality products & Maytags refusal to stand behind their products. Know what happened? They sent me an email stating that theyd reviewed my case yet again & there was nothing they would do. Then they blocked me on fb. Yep. Please please before you buy any Maytag/Whirlpool/KitchenAid product, please dont! Save your money & buy another brand. All Maytag will do is send you a form letter telling you they understand your frustration & you can email them your info, theyll investigate & get back with you. When (if) they respond theyll tell you theres nothing they can do. Basically you are sold, too bad, so sad. I now have a $600 piece of junk sitting in my garage. Im hoping I can get $20 out of it from the scrap yard.
Dishwasher cleans well, but the control console has failed again & only responds to two functions. After replacing the console a couple of years ago with a new unit I thought it was done (it didnt get much use). Is there any recourse for this complaint? All I want is a new console panel. Maytags brand is apparently only good on the commercials. Very disappointing. Also, the top rack is very awkward & is only good for short glasses etc.
Once again I purchased a maytag appliance. I was hesitant because of poor past experience. I bought a refrigerator, lasted 3 years, and a stove, a little better 4 years. When I went to buy a dishwasher at home depot, they assured me that maytag had improved their standards and now were more conscious of maintaining the quality of their products. Long story short, I bought the dishwasher in april of 2015 and now in october of 2015 the control panel is shut. I have requested a repair, but find this unacceptable as the life of appliances seems short at best. I am fearful this could be on going as I now am reading the customer reviews, and 90% of them have had this trouble more than once.
In October of 2012 we bought a Maytag Refrigerator Model MFF2258VEM. In the spring and summer of 2014, we noticed puddling on our kitchen floor. We thought it was our dishwasher or sink since the $1800+ fridge was new, but couldnt find the problem. We travel a lot and are gone for extended periods. When we returned in winter of 2014, we discovered that there was substantial puddling and found a sheet of ice in the bottom of the freezer compartment. We did research and found that this is a common problem with all the bottom-freezer Maytag models, which then leak. We discovered that the leak had seeped into our kitchen sub-floor and was destroying all of our kitchen floor tile, causing cracking and breaking, a renovation of just a few years previous that cost a lot of money. There was NO problem with the floor until we put in this Maytag refrigerator. The remedy for the leaking is constant maintenance and a lot of work, totally ridiculous for a product that costs so much. I want to sue Maytag for both replacement of the refrigerator and the cost of replacement of my tile floor. Can someone please advise? Thank you.
Im very pleased with both the washer and the dryer. The front-load washer is very efficient with many washing options dependent on items being washed. Spin cycle spins very well which lessens the dry time of the washer.
I mistakenly purchased the Bravo XL top load washer. I only wish I could give it a zero rating. I have only tried to wash 3 loads of clothes. It is almost beyond belief that anyone could possibly think this could clean anything. My husband actually watched it “work”, and insists I call Maytag because they must have forgot a part! It does nothing but crumple/wad the middle items together and rub them...and only them...together. There is no movement of the outer items until it spins. Maybe Maytag should enlist people who actually do laundry to “test” the items they put their brand on. I know the government and the energy rules have added to the complex problem of buying something as simple as a washing machine...but this piece of junk is almost laughable to watch as it destroys your laundry. I’m almost embarrassed to let anyone know I bought it. Thankfully, I have 30 days in which to return it.
After only 3 yrs of normal 2 person family use my Maytag washing machine completely failed. The ball bearings in the transmission seized requiring the replacement of the transmission. At the same time the control panel failed yielding the machine completely unusable. The repair cost was more than originally payed for the machine, forcing me to purchase a new one (not a Maytag). Maytag said since there was no recall on this model that they could not help me. I bought the Maytag because of their claim of quality. This was not my experience either with the product, or the customer service.
I purchased a Maytag Bravos washer in 2009. I have had nothing but problems. Since, it seems that this washer was never tested nor perfected but just put on the market to sell to us, the consumers, the company does not care that this washer breaks down constantly. First the pump had to be replaced, then the tub was replaced. These were nothing compared to coins falling through to get caught in the pump and cause the washer not to drain. When I bought my washer, I also purchased an extended warranty not knowing that if the washer were to breakdown to many times, Maytag would refuse to repair under the service plan that I purchased because now they are telling me that by letting the coins fall through is abuse of the washer. Really so what they are saying is accidents will not be covered, I thought thats why we purchase insurance.Thank You, Maytag. I will never buy your product again.
Very dissatisfied with Maytag Washer Mod MVWB835DW0. This Large Capacity machine does not adequately clean a large capacity of clothes. In order to get a half decent wash performance from this machine, fill the machine only 1/4 full. Even using the recommended manual, I was very dissatisfied with the way my clothes looked after washing them with this machine. While I have been unhappy with the performance of this machine since purchasing it. What motivated me to leave this review is when my pants had the same sand debris on them after the wash as they had before the wash. I will be looking for a new machine this weekend. IT WILL HAVE AN AGITATOR TOWER!
This washer is no better than a glorified garbage can. Maytag AKA Whirlpool should be ashamed to put their name on this product. Like others before me on this website my washing machine sounds like a jet is taking off in my basement. When I contacted a serviceman, he told me the drum seal is broken and the bearings are shot. I have the machine since April 11, 2011. Not even three years to date! I do not have an extended warranty so shame on me to believe that a 900.00 machine should last well beyond 3 years. Unfortunately, I am getting the run around from Whirlpool as all of you have experienced. This is criminal. Not only are we as consumers being defrauded by irresponsible manufacturing but these huge hunks of metal and plastic are polluting our environment. Our parents had washing machines and dryers for as long as 20 to 25 years and they actually cleaned clothes. We now have high efficiency machines that destroy our clothing and leave them dirty and wrinkled. They are now made to break in 5 years and from what I see on this website the average for breakdown is becoming 3 years. Do you think that this is not by design? The service call turns out to be more than the value of the machine, so the repairman doesnt even profit as consumers refrain from costly repair and repurchase. The only profitability is gained by the manufacturers that keep pushing out junk to the consumer. These manufacturers should be accountable like the American auto-manufacturers became accountable for the junk they manufactured at the expense of a whole city, Detroit.
Purchased the Maytag MMV405DS Microwave and matching refrigerator from Best Buy in 2016, they were exactly what we had been looking for. Little did we know of the problems we would have with the microwave. At the one year mark the infamous open/close door problem begin. Luckily we were still within the warranty period since it was repaired at no charge. However six month later the problem re-occurred, we are now out of warranty and have little recourse. Maytag should have by now have come up with a fix. I find it hard to believe they are still manufacturing this microwave and selling this product knowing it will fail. We have little choice but to replace it with another brand which will not match. Suggest anyone looking for appliances stay away from Maytag.
We purchased a bottom freezer refrigerator from the Home Depot in 2013 and I am sorry to say this refrigerator does not deserve any stars. Immediately after the warranty was up our refrigerator started leaking all over the floor. The drain clogged and freezes up on the bottom under the freezer. When it becomes full, it leaks all over my hardwood floor. I have now become a slave to this refrigerator. Each week I have to open the freezer and get down on my hands and knees to break up the ice, scoop it out, toss it in the sink. I have spread the word and I hope anyone who reads this does as well. Never buy a Maytag product because not only do they make defective products, they wont own up to it and recall it.
I have a Maytag Clothes Washer. Lid Closed Light is flashing and agitator will not spin. Troubleshooting shows when the washer does not detect the lid is closed the agitator will not spin. I went to Maytag Canada website and chose Live Agent. There is no Live Agent! You get a Virtual Assistant that does not work; bad software. Virtual Agent shows connected. I type in the details of my issue and the Virtual Agent responds with No Input Detected. I type in the details again and the Virtual Assistant responds with Connection Closed, try refreshing. Over and over again. Tried calling the Maytag Canada 1-800 number. I have now been in the queue for more than 40 minutes. Just stupid cycling for a recording for common problems dealing with products that are not a washing machine (about a 9 minute cycle). NO CUSTOMER SERVICE. Avoid Maytag, Whirlpool and Kitchen-Aid products. Buy from another manufacturer that has live people working at the company.
We purchased a Maytag front load washer in May 2006 (MAH6700AWW). In November 2012 we had a leak and called a repair service. We were told it was the dispensing hose which had a hole worn in it and was replaced. In February 2014, we called the same service and was told that we had the same problem. Now in November 2014 we are experiencing the same problem. We have notified Whirlpool of this problem and each time were told that the machine was too old to reimburse us in any way. Guess who wont be buying any Whirlpool products if they do not back up their faulty workmanship.
I bought a Maytag refrigerator model MBB1953XEW three weeks ago. According to its features on the Maytag website, its supposed to be quiet (QuietSeries 100 sound package). Ha ha, make me laugh. Its the noisiest refrigerator Ive ever had. The repair guy checked it out this morning. He spent about 5 minutes running some sort of test with the help of his iPad. He then told me everything was perfectly alright, the noise was normal for a Maytag, and that I was going to get used to it.Needless to say, he had a totally condescending attitude. Its the first time I ever bought a Maytag. Previously, I had a General Electric that was noisy but not as much as the new Maytag. Prior to that, I had a good old Kenmore that was perfectly alright but that I had to give away for other reasons. This time I chose Maytag because I thought it was good quality and I wanted it to be very quiet. Well, nope. Next time, for sure, it wont be a Maytag.
I purchased my machine on June 2, 2021 and it was delivered and installed on June 4. I have successfully done two loads of laundry. On June 9, I attempted washing two small bath mats and 2 dish towels. When I returned to the laundry room to place the load in my dryer, I found the the items in soapy water. I tried many times to reset the load with no success. On June 10th I called Maytag’s customer service and spoke with an associate who walked me through a couple of common quick fixes. These also were unsuccessful. She referred me to warranty service. I will not be able to have my machine repaired until June 23rd! Obviously, if their repair department is so overwhelmed, the products they sell are a piece of junk. I am furious with both the product and the service I have received.
After 2 years the oven didnt work. I had a repair fix it for $500 but if I wanted the convection to work it would cost another $800. Obviously not worth it. Now the oven needs to be set at 400 if I want then actual temperature to be 350. Now the latest - the racks are too small and falling! I just put my Le Creuset in the oven and the rack fell. Splashed everywhere! This happened at Christmas with my turkey. So bought the fridge - everything in the back freezes. Never ever buying Maytag again. Im guessing the Maytag repairman isnt lonely anymore.
I have Maytag Model MGT8885XS03 Gas Range. I bought it in 2014. The surface burner valves, which regulate the gas flow, are a bad design. One valve got stuck and needed replacement within warranty. Then another valve got stuck about a year ago and the third one got stuck about a month ago. I am going to replace these two valves now. My friend, who is helping me replace, has similar gas range. He also needs to replace a valve. His range is about a year old.
I purchased this machine (Maytag washing machine model MVWB700VQ0) from Home Depot in December of 2008. When purchasing it I decided to spend a bit more money on the machine, thinking I would get a quality product. For the last two years and 5 months it has only been me and my wife in the house as the kids are in college. Hence, the washer has not been used as much as some would use it. Within the last two and one half weeks the machine started making a horrible growling noise (probably the tub bearing going bad) and then started to leak yesterday. I noticed this morning that there was a large puddle of bleach water coming from under the machine. I called Maytag, which is just a fancy name for Whirlpool, and they basically told me too bad. It is inconceivable that a machine that used to last 20-plus years barely lasted three with only two adults using it. When I owned my previous home in another town the house came with Whirlpool appliances which literally fell apart within 5 years. I wanted to stay away from Whirlpool; however, I did not know that Maytag was owned by Whirlpool. I have received no assistance from Maytag. I am absolutely disgusted with the fact that an American iconic company such as Maytag is producing such garbage. I am going to be forced to figure out and fix what is wrong with the machine myself. However, I do believe this subject should be looked into further and possibly a class action law suit against Maytag for bad customer service since there seems to be quite a few people with issues surrounding this machine.
I purchased 4 new Maytag appliances as part of a kitchen update. The dishwasher was the first to fail, less than a year after being installed. The control panel stopped working (random lights would come on, always different from the one being pressed, and frequently incompatible selections such as Rinse Only and Sanitize. PC Richards sent a repairman with a new part, no charge. A few weeks ago, it happened again. PC Richards says that replacement parts are only under warranty for 90 days, so now the repair is on me. I could pay or repair it myself or pay PC Richards to do it. Thank goodness I am handy, but I still have to pay for the part. Now I am reading that the MDB7749 series has a history of this problem. When is Maytag going to own up and issue free repairs? I certainly will never buy Maytag again, as both the range and the refrigerator also have common problems. Luckily, I paid for the 10-year service agreement on those appliances.
I bought a set of 4 Maytag kitchen appliances. Terrible quality. Dishwasher racks poorly designed for anything except standard size dishes. Microwave has a hotspot and explodes whatever Im reheating. But refrigerator is the worst. According to my service man, Maytag is aware of known issue with poor quality evaporator coils that erode quickly, leaking freon. Causes problems with ice buildup in freezer, poor ice production until it loses enough freon to stop chilling correctly causing food spoilage. Im to that point now. This fridge is only good for offshore fishing site. Whirlpool is aware but will stall as long as possible, then refuse replacement, but they will offer to help you replace the appliance. HA! Fool me once, shame on you. Twice, shame on me.
Purchased refrigerator model # MFT2976AEMOO September 2013. First repair was 1 month after purchase. From compressor to moisture build up inside fridge. 7 repairs in the first year. Customer service disgusting. They simply dont care, and do not back their products. Work time lost waiting at home for repairs. Service men come and always have to order parts, which means 2 service calls for each problem. Our service man broke one of the drawers when removing it to do a repair which meant another visit for that replacement part. Continued to have more problems when warranty was done. Just replaced my 3 year old fridge. Could not afford to keep it any longer. Have never been more disappointed with any appliance that I have bought. Will never buy MAYTAG again. Product is inferior.
My new Maytag washing machine does NOT CLEAN clothes or anything else. Waste of money. I have soft water, use bleach, hot water, Tide. I have even tried adding some baking soda. No use. I cannot wait until I can find a washing machine that works.
My dishwasher is two years old and it just stopped working. I called the store I purchased it from and they sent out a repair man. He told me that the control panel was damaged and that he would have to replace it. The cost is $145.00 plus the $50.00 service call. He said something must have spilled and got into the control panel. It is a built-in dishwasher underneath a kitchen counter. I think it should somehow be protected against spills and/or moisture getting into the control panel as it is underneath the kitchen counter. I do not remember spilling anything that ran down the front on the dishwasher. But even if something spilled, if it was made properly it should still be working. I will not recommend a Maytag to anyone and will also spread the word about what happened. Unhappy in Pennsylvania.
Ive had my washer and dryer since 2007. We purchased a new vacation home and it was included. I used the HD washing machines at my daughters, though hers was a front loader from a different company. Im unhappy with mine. Would not purchase one again. I find my clothes arent clean and my kitchen clothes and towels always have a residue on them. I now wash everything on warm, use the proper amount of soap and have to do heavy load cycle. Im still not happy, but it beats buying a new one.
Our Maytag microwave, which we bought based on Maytags supposed quality, is nothing but a piece of junk. In two years it has had or needs repairs that nearly double the original cost! Thats ridiculous. We are done with Maytag and are not going to get suckered into their Whirlpool/KitchenAid or other brands. So long.
I purchased a range 5 months ago. It is STAINLESS STEEL. It began to rust. I called customer service and they told me it was cosmetic, so they wont help. I think a stainless steel range should not rust after 5 months. Very disappointed, WILL NEVER BUY MAYTAG Again.
I purchased this set 7 years ago and the washer started stopping mid-cycle and the dryer sensor doesnt work. I called the Maytag service number and after several phone calls (they had my name spelled incorrectly and the wrong address), was able to schedule an authorized servicer. He said the motor and motor controller needed to be replaced and it would cost over $900. When I said I expected my $1,200 washer to last more than 7 years, the service person informed me that the machines were made by Samsung (not Maytag) and just carried the Maytag label. He said the Maytag Neptune washers and dryers were the reason Maytag went into bankruptcy and was bought out by Whirlpool. I am disappointed Whirlpool/Maytag does not stand behind this product and will not buy this brand again.
Maytag ser5000 washing machine from hell. When called the customer-service stated over the phone there is bearing problem. When the service-man show up, took one look (approx 50 seconds) at the washing machine (which only 4yrs old), stated he is not touching it and not worth to fix it - get this! Due to bearing! Charged me $200 as standard fee. To put salt on the wound, service-name stated: Ive should told the customer-service bearing problem which is very well known by Maytag! Therefore, save my $200. Note, I will NEVER buy Maytag appliances!!!
Nineteen-month-old dishwasher was repaired once while under warranty; 6 months later, same problem. They said they would send me a new part but I would pay for labor. I wasn’t happy but I agreed. I am being forced to use their people and pay first before the part is received and before the work is done. They said this is their procedure. If I must pay labor, I should be allowed to use whom I want. It is absurd asking for payment before job is done when the part is free. I have since checked the complaints, and there are over 200, with one woman on her fourth control panel – I will be on my second one. I feel this machine should be replaced free of charge. Its obviously a lemon!
I purchased a new Maytag top freezer refrigerator. From the time it was delivered the freezer temp never went below 10 degrees. It ran between 10 and 20 degrees. Ice cream was soupy, bread did not freeze. I called Good Deals Appliance in Fort Myers, FL where I bought the refrigerator 3 days after delivery to report the freezer problem. They sent a service tech out who looked at it and said the model I bought has no freezer control so it could not be fixed. The store I bought it from said Whirlpool, who owns Maytag, said 10 degrees is acceptable for the model I bought so there was nothing the store or Whirlpool would do to replace it. I called Whirlpool numerous times, was on hold for over half an hour each time and was told 10 degree freezer temp is acceptable. After considerable arguing, they agreed to send a second repair person who came out and said the freezer temperature problem could not be fixed. After numerous additional calls, a complaint to the BBB and a stop payment on my Visa, Whirlpool sent a third service person who said it could not be repaired. I began the round of phone calls to Whirlpool again as well as to the Good Deals salesman who has been as useless as possible, continually saying it is our problem to deal with Whirlpool. The BBB contacted me and then Good Deals who said Whirlpool has agreed to replace the refrigerator but I have to contact Whirlpool. I have called Whirlpool, waited forever on hold, and left three messages and no one has returned my call. Whirlpool should not call what they do customer service. They are rude and argumentative and make it very difficult for customers to contact them and even more difficult to get a defective appliance replaced. DONT EVEN CONSIDER BUYING WHIRLPOOL OR MAYTAG APPLIANCES?
I bought a top of the line Maytag commercial washer. We had a number of service calls replacing parts, gear box etc. Then, they finally replaced the machine and all the same issues happened again. They will not take back their machine or refund me my almost $1K paid. The washer squeals when it starts washing and clunks all while agitating - I can hear it upstairs. After yet another service call (#11 now and no salary replacement for me) the result is that Maytag says when the temp in the house is 67 or lower, the parts in their machine expand and contract and will make noise. No fix, no refund oh, and no one you can contact by email in Canada to help. Moral of the story, dont buy Maytag.
Maytag Bravos electric steam dryer purchased 2009 - I have had to replace the door hinges within one year of usage at my expense. The blower belt and pulley had come off twice, the last time about a half hour after the repairman (again at my expense) left. I put it back on myself and if it comes off again, I will use Locktite to glue it on the blower shaft. I figure I will be lucky if this crap lasts a couple more years anyway. No more Maytag for us! What does it take for the consumer to get some representation with regard to lemon laws here? I will take my wrath out on Home Depot here since I have no recourse. If enough people complain, maybe they will stop selling that junk. I also will disregard Consumer Reports in the future.
I would never buy a Maytag dryer again. It has been serviced 3x since purchasing in 2010.
Purchased this Maytag microwave brand new on April 2017. In January 2019 began to have issues with the display reading open/close door. Maytag would send a repairman for $160 to take a look at the problem. Parts of course are extra. I will never buy a Maytag product again.
I give the Bravo T/L Washing machine and the Maytag company zero stars. I had to call for service 3 times within the last 22 months, twice for the electronic panel which needed to be changed, and the third time, it needing a new tub/drive shaft assembly at a cost of $405.27. I did receive a call from the Maytag customer service and all they would do is make a note of my complaint. I feel if you pay almost $1,000.00 for a machine it should work for more than 22 months. I believe Maytag manufactures an inferior product.Not only did it not last, my family and I found that the clothes didnt come out as clean as it should have, and sometimes, the towels would have a mildew smell to them after washing and drying. I assure you that I have read the enclosed instructions of how to use the machine, load the machine, and only used products designed for the machine
We finished a kitchen tear out and full remodeling. From top to bottom adding the Maytag double oven insert into our cabinets. We checked out reviews and MANY stated that the oven's fans were LOUD! But we've had them now for 4 months and the reviews do NOT give an accurate account in my opinion. My wife loves using the ovens for all sorts of cooking and baking projects and the units are NOT LOUD at all. You'd have thought from what we read about the ovens that we were making a bad purchase but that's not the case. Quiet, even cooking and a GREAT PURCHASE. If your ovens are loud when cooling something must be wrong! Or maybe we got LUCKY!? I don't think that's the case at all but then I haven't used other's ovens only ours and we are pleased!!! 5 STAR for sure.
I will never buy anything made by Maytag again. I just bought this washer 9 months ago and the sensor broke. The repairman said I have to pay $300 for the new part and it will take 3 weeks, then the repair told me many people have this same issue and he wanted to be honest that this always happens to these washers and my best bet is to buy new... I am so sad I saved for 4 months to buy a new washer and it was a bad decision. I have learned my lesson.
I bought a Maytag Bravos washing machine from Lowes in Ocala in Feb 2017. It broke in March 2017. I was referred to a company called Fields Appliance in Orlando Fl. I scheduled a repair under warranty last Friday between 1-4 pm. No one showed up. No one called. I called and called and nothing. BEWARE.
We bought a Maytag dishwasher 4 years ago, we had to have it serviced a few months after purchase for the soap & rinse agent dispenser not working, then a few months after warranty was up the buttons on machine wouldnt work, the control panel failed so we had to pay for a new one and install it... Well last night exactly one year from the install of the new control panel I walked into my kitchen to find it full of smoke and the dishwasher pour out smoke, when my husband came home he took the door off and sure enough the control panel was burnt and melted! Very scary. It is a very good thing I was home and this is why I never leave appliances running if I am not home.
Neptune washer and dryer, an all around good buy. Low water use and large capacity for the pair. Bought the pair in May of 2001 and have only had one, very minor, service call. Buying online usually proves to be the easiest and cheapest way to go. Economical delivery costs. Noise and vibration and overall solid construction. Dancing washers can be a real cause for being a deal breaker. Auto shut off for balance is a must. Cleanliness of wash and wear caused by washing and drying. Large capacity and multiple cycle selections for both the washer and the dryer are necessary.
This Maytag bravo washing machine is the worst ever machine I have owned. I bought it new, and shortly after the 1 year warranty expired, I started having problems with it. I had a repairman come out. All he did was take out the trouble shooting guide, press a code, and wait. The machine told him that each function worked. Even though it did not work properly. He hid the trouble shooting guide inside the machine, so I cannot get to it. Now I have so many problems with this machine, that it takes me all day to do 1 load. This thing makes noises that I have never heard from a washing machine in my life. I would never buy another Maytag product, nor do I recommend anyone else to buy one.
Maytag washer was bought May 2010 with an extended warranty, which expired May 2014. This machine was used by two people with average wash loads. Five months later the machine computer programming didnt work and the machine sounded like a jet taking off. Whirlpool said a one-year warranty would cost $329! This would have been less expensive than a new machine, but I felt I couldnt trust having it repaired. A repairman very familiar with Maytag products said he had three service calls the same day with similar complaints for the Bravos 300 series. He told me the bearings were bad and the cost to fix was not worth the money and this machine should have been recalled. I bought another brand and will not buy Maytag again. When my new machine was delivered, there was grease on the floor from the Maytag.
Omg I am so shocked at all the complaints about these refrigerators.. I too bought refrigerator, stove, microwave, dishwasher from Lowes after a storm just about destroyed our home. I was so excited to have such a beautiful refrigerator and new kitchen...but shortly after it started freezing on the bottom of freezer and leaking all over. My new floors and kitchen cabinet are ruined. Every other day we have to break up ice and clean it out from freezer.. it still then leaks.. several family members have slipped and hurt themselves. Please if anyone knows how to get it fixed without it costing us a fortune let us know. Maytag (Whirlpool) knows it is a defect... Why will they not fix it? I cant afford a new refrigerator and shouldnt have to after only two years.. If a class action comes up.. please contact me. Shame on them...
We had a house built in 2007 and bought all new Maytag appliances - washer, dryer, oven/range, dishwasher, refrigerator and microwave. Consequently, we spent many thousands of $ and Maytag made much money from our purchases. In the 7.5 years since we have been using these appliances, the dishwasher already had to be replaced, as fixing it would have cost just as much as buying a new one. But its the range that I am so angry about. I have replaced the igniter 3 times since 2007, and last night, it went out again. I have spent $494 so far to keep replacing the igniter and once I make the service call to replace it AGAIN, it means I will have spent approx. $700 to keep fixing an appliance that is only 7.5 years old. Maytag says the warranty on the appliance is only for 1 year and will not budge on giving me a break on cost of parts and/or service. I will NEVER AGAIN purchase anything Maytag or recommend Maytag to anyone.
Bought the Maytag MDSH969AWS1 in Dec. 2010, and it quit after 4 and 1/2 years. Ironically, replaced a perfectly good 20 year old GE model that ran great for this piece of junk. I tried to diagnose the problem: the washer fills, but when the cycle is supposed to start it just hums. Then you have to drain it. So I think the problem is the motor or capacitor. The parts are stupidly overpriced, and Im not even sure if that is the problem. It could also be the electronics board (Ive heard of the problems with these on this brand). So instead of risking wasted time and parts Im junking this, er, piece of junk. The stainless steel door was rusting on the bottom too. American made crap! Bought a fancy Samsung to replace it, and will NEVER buy Maytag again. Im old enough to recall the lonely Maytag repairman -- Itd give him a swift kick in the rear for being associated with such a shoddy brand. Maytag, its the Dodge-Jeep of appliances.
I purchased my Maytag Bravos Washer/Dryer several years ago, and I have hated them ever since. The clothes smell and are wrinkled. The dryer never gets the clothes dry. It will run and run and run, and the clothes will still be wet. I previously owned a Maytag Washer/Dryer for nearly 20 years and never had a problem. This set is a piece of junk. When I go to Lowes or any store for that matter and see someone considering this product, I warn them as quickly as possible to stay away from this product. I will continue to do so. Shame on you, Maytag, for making such a horrible product and for being too weak to stand behind your product. I will never buy Maytag again and will do my best to make sure none else does either.
My Daughter got me a Maytag oven with the AquaLift technology and is a piece of Junk. Half the time the Water is still there when the cycle is over. The water has made it between the front glass pieces and the finish on the top of the stove looks horrible, it just looks dirty. The knobs are cheap and the fake chrome finish is flaking off. Unfortunately Im stuck with it because I cant afford a new one... this was a gift to me because Im disabled and it was to make my life easier.
I purchased a Maytag washer-dryer combo in late July 2014. It wasnt until early August that we actually used the washer. It worked fine the first day, but the next day it would no longer fill. After following all of the troubleshooting instructions, I called Maytag to schedule a repair. They said they would locate an authorized tech to make the repair. I called back the next day and was informed that there was no repairman in my area and they would contact a service that contacts local repair techs. A few days later I called back to learn that they still could not locate a repair tech. I live near the New Mexico/Arizona border, and asked if a service tech could travel from Tucson, Arizona and was told that they could not cross state lines and, at that point there was nothing else they could do. They claim that I live in a remote area, but I reside near a major US Interstate (I-10). I will be filing a complaint with the BBB and my states Attorney General. It is now late October and all of my efforts have been ignored. I am totally disgusted with Maytags customer service.
Purchased a Maytag Bravos 300 quiet series and am totally dissatisfied. I have a bandsaw, router and several saws in my workshop and by far my Maytag washer can drown them all out with the noise it makes. On top of all this it does not complete its cycles before it shuts off and if you try to restart it you never know where in the cycle it is going to start at. This may occur six or seven times before you are able to complete one wash. It may take a day to wash one load of clothes. Maytag should refund the total purchase price of this piece of junk!
Maytag is no longer a brand well designed for longevity. Dishwasher, 3 years old. Wash sequence lights start acting up and cannot select the normal sequence. Called to schedule a service call. Maytag service person unaware of any issue. Was informed a service call will cost $99 minimum and provide 15 minutes of diagnostics, $29 for each subsequent 15 minutes. $299.00 max. (All CND $). Those rates added to new parts and it would not be cost effective to repair a $600 washer. If this washer gets replaced, it will not be with a Maytag.
I bought a Maytag dishwasher in 2019 in Home Depot for my new home. The dishwasher stopped washing dishes after two years and 6 months. The price of the new machine was 700$ and I did not buy the extended warranty. The trouble is circulation pump, that cost to install the new one from local service would be about 350$ plus the new pump 150$. I consider quality is very poor if the new dishwasher works only two years and then it is better to buy a new item than fix the old one. Never never buy Maytag production.
We had been a Whirlpool only brand household for as long as I can remember. When our Whirlpool washer and dryer gave out on us 11 years ago, we had a friend swear by the quality of Maytag appliances and decided to try something new. We purchased a Maytag Atlantis washer and dryer set. We have had our Maytag Atlantis washer and dryer since 2003 and both appliances are still as dependable and hard working as the day we purchased them. We live in a house with well water and our water is treated to be soft water.We have 2 daughters and 4 grandchildren who have come and put our machines through some heavy duty challenges when their non-Maytag brand washers and dryers have failed them. We are still very satisfied with our Maytag purchase some 11 years later, and so are our daughters and grandchildren!
At 36 months old, my Maytag refrigerator has already suffered from a Freon leak. After repair, the leak continued causing the fridge not to produce ice. After another Freon charge 7 days later, the fridge will freeze ice only in a manual ice tray. The water in the ice maker for whatever reason will not freeze? To make matters even worse, the freezer fan has been noisy for the last year. Maytags solution is to purchase extended warranty for $300 plus or hire repair person at $100 for first hour. A 36 month old refrigerator is in essence a disposable item. Basically for a $700 fridge… that breaks down to about $20.00 per month service charge and then it’s time to replace!
We purchased all Maytag home appliances when our home was remodeled about five years ago. After the first year, the microwave had to be replaced because it malfunctioned. The dishwasher stopped working in the third year, and now, my refrigerator (model# mf12568AEB) wont cool. The technician told me that all of the Freon had leaked out because of a design flaw. Moisture had gotten into the compressor, and with the cost of repair or replacing the compressor, I would probably be better off buying a new refrigerator, preferably not a Maytag.
I’ve had this new stove just over a week. Used 3 times (I just moved). I have cooked on staying already on the ceramic top. I’ve had a ceramic top stove for over 20 years with barely a mark in it. Terrible. I’ve left a message with the store with no reply.



