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Maytag Washer Model MVWX655DW
Maytag - 4.3 Cu. Ft. High Efficiency Top Load Washer with 11 Cycle Options for Customized Cleaning - White
Tackle tough stains with this white top-loading washer from Maytag. The stainless steel basin provides 4.3 cubic feet of space - enough room for 18 towels in one load. The PowerWash system combats tough stains in clothing. This top-loading washer's deep wash cycle raises and lowers water levels automatically to ensure full submersion.
Manufacturer: Maytag
MODEL: MVWX655DW
MSRP: $719.99 USD
Maytag Washer Model MVWX655DW Error Codes
CODE: LOC or LC
PROBLEM: Control Lock has been activated
FIX: Touch the Control Lock button, or (on older models) determine which button activates control lock from your Owner's Manual. Some models require you to press and hold the button.
CODE: dET
PROBLEM: Detergent cartridge not detected in the dispenser.
FIX: This is on select models. If you are using single-load doses of detergent, ignore this message. Ensure the dispenser cartridge is inserted correctly and the dispenser drawer is shut completely.
CODE: Int
PROBLEM: The cycle was paused or canceled.
FIX: The washer may take 20 to 30 minutes to stop spinning and drain, and will display this error code during that time. To remove the code, press pause or cancel button twice and the power button once. If the code is still displayed, unplug the washer or disconnect the power for one minute.
CODE: rL or F34
PROBLEM: Items were detected in the washer during the Clean Washer cycle.
FIX: Remove items from the drum and restart the Clean Washer cycle.
CODE: Sud or Sd
PROBLEM: There are too many suds in the washing machine.
FIX: The washer will not be able to spin out water with the excess suds. When "Sud" or "Sd" is displayed, the washer automatically extends the rinse time to remove the excess suds. During this time, the washer pauses the tumbling and adds water for additional rinsing. This pause allows the bubbles in the suds to break. This pause and rinsing are necessary and may occur several times to eliminate the suds.
CODE: F5 E2
PROBLEM: The door is not locking properly.
FIX: Check that there are no items blocking the door and it is closing completely. Press the Pause or Cancel button twice and the Power button once to clear the code.
CODE: F7 E1
PROBLEM: Indicates a motor speed sensing error
FIX: The motor can not achieve the correct speed for the cycle selection. Check that all the shipping bolts have been removed and the washer has not been overloaded
CODE: F8 E1 or LO FL
PROBLEM: The washer is sensing a low flow of water.
FIX: Check that the household water supply is turned on and both the cold and the hot water faucets or valves are fully open. The water inlet hoses are not kinked (learn more about How to check your Fill Hoses if your Washer is not Filling) There are no anti-flood hoses and controls in the water line connected to the washer (learn more about Should I use Flood Safe Devices on my Front Load Washer. Press the Pause or Cancel button twice and the Power button once to clear the code.
CODE: F8 E2
PROBLEM: Indicates there is a problem with the Dispenser System
FIX: This is on select models. Verify detergent drawer or detergent cartridge is not clogged with detergent.
CODE: F9 E1
PROBLEM: Indicates that drain times are longer than expected, typically over eight (8) minutes.
FIX: Make sure the drain hose is not kinked or clogged. Use the U-shaped drain hose form on the drain hose. The standpipe (drainpipe) height requirements are 96" (244 cm) maximum and 39" (99 cm) minimum.
CODE: Other F# E# code
PROBLEM: Indicates other error
FIX: Unplug the washer or disconnect the power for one minute and reconnect it again. Reselect the cycle and press Start.
Related Error Code Pages:
Maytag Refrigerator Error Codes, Maytag Range Error Codes, Maytag Washer Error Codes, Maytag Dryer Error Codes, Maytag Microwave Error Codes, Maytag Dishwasher Error Codes,
Related Troubleshooting Pages:
Maytag Refrigerator Troubleshooting, Maytag Range Troubleshooting, Maytag Washer Troubleshooting, Maytag Dryer Troubleshooting, Maytag Microwave Troubleshooting, Maytag Dishwasher Troubleshooting,
Related Repair Pages:
Maytag Refrigerator Repairs, Maytag Range Repairs, Maytag Washer Repairs, Maytag Dryer Repairs, Maytag Microwave Repairs, Maytag Dishwasher Repairs,
Related Parts Pages:
Maytag Refrigerator Parts, Maytag Range Parts, Maytag Washer Parts, Maytag Dryer Parts, Maytag Microwave Parts, Maytag Dishwasher Parts,
Maytag Washer Model MVWX655DW
Maytag French door model is four years old. Water accumulates on the freezer floor in small puddles. As I read other comments, this seems quite often the case. I should probably pull out the refrigerator to see if I have water leakage on my floor. From reading other reviews, it appears that Maytag does not stand behind the product. Am I forced to do the repairs myself, or am I forced to find a repair person and hope their fix eliminates the problem? Any advice would be helpful.
My husband and I purchased the Maytag dishwasher model #MDB7609AWW2 in December 2010. July 2012, the control panel would not operate. I called Sears to schedule a repair appointment. (I did not have an extended warranty.) After reading review after review of complaints about Maytag and control panel issues and learning it is a very costly repair, I called Whirlpool which now owns Maytag. (Be advised, Maytag is not the quality product it once was). Reviews also indicate that the replaced control panels are failing within 6 months to a year and a half. After talking to a person in the Maytag/Whirlpool service department, he suggested some things to do: unplug power, unlock control panel, etc. He determined it was most likely the control panel that needed to be replaced. I asked how long a new panel would last informing him of the complaints Id read. All he would tell me was that I had the option to buy an extended warranty. We have decided not repair the dishwasher and will replace it with a non-Maytag and non-Whirlpool brand. I will never buy Maytag or any products made by Whirlpool again. For a major component of the dishwasher to last only a year and a half is unconscionable.
Purchased washer less than 2 years ago. Loud noise like a jet engine or helicopter in spin cycle. Did not purchase the extended warranty. Called Whirlpool/ Maytag customer service. Was told I could have one of their repair people come out. I would have to pay $300 which would give me the repair and extended 1 yr warranty, or I could get $300 off toward a purchase of a new washer. Are you kidding me? This washer wasnt even 2 yr old and making this horrid noise in the spin cycle. I had to have a independent repairman for Maytag washers come out to tell me it wash the bearing and would cost 3 to 4 hundred dollars to fix it. I said no thanks and after his $90 service call am stuck listening to this piece of junk make noise till it completely breaks. I will never buy a Whirlpool product again or recommend one. Whirlpool you sell nothing but junk.
Whos up for a class action lawsuit against Maytag? I believe Maytag is making claims that are NOT true. I bought a new Maytag Bravos XL in Nov 2015. I asked the salesperson to point me to a deep water washing machine for Large loads. Salesperson sold me the Maytag Bravos XL MCT and made claims I would have 30% more water than the other washers. The sales pitch (according to Manufacture) is these smart machines have sensors that can detect how much water is needed. THIS IS NOT TRUE. My Maytag machine only gives me 1-2 inches of water on the normal and rinse cycles and maybe 4-5 inches on deep water cycle!!! Certainly not enough to cover clothes, towels or sheets. I immediately called Sears. Tech is basically being trained to tell consumers thats the way it is. This is the new future in washing machines. So, My recommendation - hire an attorney to get your money back!
Bravos XL was costly. Mistake! I owned my first Maytag for 20 plus years. The sticker shock of buying a new Maytag 4 years ago was pushed aside knowing how long my previous model lasted. The salesperson at Lowes closed the deal with his explanation of an improved gear driven system vs the old belt and pulley version. Oh how wrong! I too have the jet plane from hell landing in my home for over 2 years now everytime the spin cycle engages. This is a two person family and it failed at 2 years?!?!?As for water conservation... if I dont include the additional rinse cycle, my clothes dont get clean. Watched the YouTube on how to repair this unit... but what guarantee do I have that it wont go back to the same problem in another year? Cant afford another big investment like this now that I am retired, so I will run this baby until it seizes up. Dont wash clothes if company is coming or if you want to enjoy evening TV programs. Not sure why this unit hasnt been recalled based on all the complaints I have read on this site?? Worst decision I ever made! I bet the Maytag Repairman is spinning in his grave!
I wish I had found this website before I bought my new Maytag washer and dryer from Home Depot on March 7, 2018. I replaced a 30 year old Maytag washer that I should have kept. I wash two loads a week so has not been used that much and now it will not drain. I tried everything, canceled the cycle out, checked the circuit breaker, unplugged it, removed the clothing, bucketed out the excess water, tried the drain and spin cycle, etc. Just will not drain or spin. Repairman is coming next week... Still under first year warranty but if it is not the “fault” of Maytag I was told there will be a $90+ minimum service charge.
On April 8, 2017 I was sitting in my Dining room with Dishwasher in the kitchen in cycle cleaning. All of a sudden I heard electrical sizzling and turned to see my Dishwasher was on fire. I got up and opened the door and my Husband shut off the circuit breaker for the Dishwasher. He raced to turn off water under sink and went to disconnect the dishwasher when all of a sudden hot water was shooting all over the place. I tried to catch in a bucket but it was so hot and shooting out hose fast. Kitchen and Dining room were then filled with water. He realized the turnoff under sink was installed at time of house built and cant be fixed without a lot of chopping up under cement.Well finally we cleaned up the mess with mop and towels and relieved neither one of us fell at our age. He unconnected the Dishwasher and secured outside. About 2010 there was a recall on this model Maytag. I reported it and a repair man came to change the cycle panel and said it would be fine, not. Yes almost 7 years later a fire occurred. Just glad we caught it in time without losing our lives or my house. Never, never again will I purchase a Maytag.
I have only had this machine for 2 weeks after having a Maytag since 1994. Even broken, my old machine was far superior to this one, a Maytag Bravos. Fortunately, the salesman noted that I wouldnt be happy with this machine but, thanks to a government mandate, all new machines behave in a similar manner to save water and energy. This agitator-less machine neither washes nor rinses the clothes/bedding/towels properly. It takes four times as long to wash the items but doesnt get them nearly as clean. Today, I put 2 pairs of shorts, 2 T-shirts and a standard bed-sized mattress cover in to wash. The mattress cover never even got thoroughly wet even though I used the deep wash and extra rinse settings. Last week I put sheets in the sheet setting only to have them come out totally wrinkled and stiff as a board with soap even though I used the recommended amount of detergent. This is a disaster. Shame on Whirlpool/Maytag and the U.S. Govt. A river and a flat rock would work better!
We received our new Maytag washer MHW8200FC on Saturday 11/18/17. We washed 2 loads on Saturday and on Sunday it didnt start. Not only did it not start but it was locked with clothes in it. We finally got it to open but it wouldnt start to wash. We had the distributor, Warners Stellian, schedule a service tech. He came out on 11/21/17 and determined the board was bad and that he would order one and be back on 11/29/17. A week without a washer doesnt work for a family of 5. This isnt like a lawn mower I use once a week, we use it daily. Whatever happened to quality control? A brand new expensive product breaks in 2 days? Maytag says its Made in the USA, which Im all for... Only if it works. USA or China, broken is broken so I dont care where its made. Whether its planned obsolescence or just a plain faulty product, Maytag is now another brand that I will avoid buying in the future.
Maytag top loader washing machine - Worst appliance purchase ever made. Does not clean laundry, takes all day to do 5 or 6 loads. Not enough water to properly wash or rinse load, even using the deep water setting (a joke). A load of 2 king size sheets and 4 pillow cases wadded up in a ball and rattled around so hard in the spin cycle, it pulled the plug out of the wall. Maytag sent out technician who conducted diagnostic testing, which did not include any actual laundry. Technician said machine was operating as intended and verified I was using the machine properly. I have tried to return this machine since the first load was done and realized it was a disaster. Maytag refused to help. In fact, their phone agent had the audacity to suggest I wash one sheet at a time to prevent the machine from moving across the floor so far the plug came out of the wall. Maytag surely is not what it used to be. Im sorry I did not know they, like so many other companies, dont care about their reputation or customer service, not to mention producing a quality product. I would say they are actually misleading their customers by calling this product a washing machine.
I have a Maytag refrigerator that is about 6 years old. I like the fridge, but the icemaker no longer works and water constantly drips from the door. They will not fix it, even though we have an extended warranty that they have provided. I have waited for months and I am told an icemaker is not important and the fridge is still working, so why am I complaining? When you pay for a fridge with an icemaker and water dispenser, I believe it is part of the refrigerator I paid for and it should be fixed, but Maytag doesnt seem to think so.
I have Control Panel issues with my Maytag Quiet Series 300 Dishwasher. I have saved myself hundreds of dollars! The problem occurs when oxidation or steam shorts out the ribbon on the control board. Simply shut off the power to your dishwasher. Open the 5 or 12 screws on the door. Open the black box where the Control Panel ribbon enters the Control Board, slide the white tension clasp away from ribbon and clean off ribbon using a paper towel. Re-insert ribbon and slide tensioner in place. Replace all parts and turn on power. Job done! I hope you have as much success as I did.
I purchased a Maytag electric dryer Bravo 300 Series in November 2009. December 2011, the main computer board went out and had to be replaced. Do not purchase Maytag appliances. They do not stand by their defective products. First and last Maytag purchase.
I have a Maytag refrigerator - the kind with the French doors with the freezer in the bottom and then the middle drawer is now leaking water all over my hardwood floors. This is ridiculous. Maytag better get off their butt. They need to send people out or send letters to people that have these freezers to fix them. When you pay a lot for something they should get a good product. If there a recall they should of send out letters or something.
Purchased a new top loading HE washer in 9/2012. This machine gets very little use - approximately 10-12 loads a month. It is now broken awaiting parts which will cost about $200. Of course the warranty is only good for 12 months There is no excuse for a washer this new breaking and costing this much to repair. What a piece of junk! Avoid all Maytag products.
This model MGR5875QDW range is very difficult to use. When you press broil for instance, the display says set. There is absolutely no indication of how to set. Therefore, no broil. The same thing happens when you try to use the clean function. It is virtually impossible to use the control panel; it is just too difficult. Therefore, most of the functions are not usable.The kicker though is that the handle comes off. During the extended warranty period, a technician came out and fixed it. The toughest part of this job is to get the oven door back on. I tried for 2 hours everything I could think of. Then, I got an idea to use Maytags live chat. They told me that I would have to call for service and pay for a service call to get the door back on. I told them that their clean cycle is too painful to use, so I am assuming I am not the only one who has removed the door to clean the oven. Pay for a service call every time I want to clean my oven or fix their defective handle design because the handle falls off every 2 years? That is not acceptable.
Maytag Bravos Top Loader Model #MVWB400V90 washing machine went out and was showing code F1 code. I looked in the book and it said call service. So, I called Maytag who provided a repair number for the local authorized dealer appliance doctor. I called them 2 weeks later and the tech said, Before I do anything, you have a common problem I’ve been seeing with the motherboard in these machines. You should contact Maytag, and charged me a $100.00 service call fee. Then when I called the Maytag line, 1-800 253-1301, the first lady says I have 2 options: purchasing a $315.00 program plus which would send a tech, cover the part and 1 year warranty or get the number for an authorized repair place. But after hearing the first option, I didnt like either. She proceeded to tell me I could no longer have option 1 because I called a tech out. What?! Where do you think I got the number from, hello?! Then after I asked for a supervisor or manager, they put someone on the line who claimed to be the last and final authority (Robin) that I could speak to. When I asked does she have a boss, she said doesnt everybody? I said after several condescending comments by her. I am being treated like I am not the person who just spent 700 plus dollars and after only 3 years, my washing machine is out and you are treating me like I am the bad guy. I asked for a complaint line or email address to voice my concern but again Robin stated the buck stopped with her; what?! Is this the Maytag my family would own 20 plus years later going strong or a new version who doesnt care after you purchase their washer if it lasts or not? To ask me to spend 600 plus in repairs after you tried to offer me 300 plus in a program is ridiculous and I will never ever buy a Maytag because of this response plus treatment. I will have to buy a whole new washer after only 3 years but I am going to tell the entire world to avoid Maytag if they want a washer to last without any type of resolution beyond doing it yourself.
It looks big, but is small inside. Its hard to put in several large items. The water filter broke and too expensive to fix. I like the double doors and ice maker. I dont like the freezer drawer. It wont stay open to clean.
My Bravos Washer and Gas dryer are only a few years old, and they have both been problematic to say the least! Neither Home Depot nor Maytag have been helpful. My washer has had the shocks replaced already, because it would constantly go off balance and shut down and they cant grease the bearings because they are sealed. So, now it sounds like an airport is in my laundry room! The gas dryer takes an entire day to half dry a load and its burnt on the inside!
I purchased a Maytag dish washer (not even 2 years old yet). I bought it on 8/29/10 and I paid over $400.00 for it brand new. The model number is MDBH949AWW1 and the serial number is F03422327. I am only asking for the part (motherboard). I have lots of friends and associates at church, work and social that I have talked to about this Maytag. And I would like to give a good report about the company and what they make and that they stand behind their workmanship. I know for a fact that they have 22 motherboards on hand ready to go out and what I have read online is that many people are having the same problem. I need a motherboard. I believe this unit should easily last over 10 years, so I am not asking for much. I will have it installed myself. I just need the part. I trust that you are a reputable company that has been around for many years and Whirlpool has taken new ownership and they have been around for a long time, too! My own parents owned one for over 30 years. This is all that I would request. I’m thanking you in advance.
Purchase in April 2010 on 12/31, motor and computer panel went out, not washing. I do not recommend this dishwasher cost to repair. Too expensive.
Top of the line $1300 Maytag Maxima MGD8100DW probably rusted much earlier before I noticed. After all how many times you check the drum of brand new top of the line dryer?? Manufacturer says not covered. Not sure but already this brand new model has been discontinued, so the manufacturer i.e. Maytag or Whirlpool take your pick found out about the defective design/part but now does not want to honor the warranty ridiculous. And one of the main selling points was made in USA (which turned out to be only assembled in USA), and the consumer reports which gave good rating but they were duped too.
Friends, Romans, Countrymen, At first I was skeptical and I once thought that I was the only one whose wife complained about the terrible soap stains and un-rinsed clothes. And finally my rinse and spin cycle stopped spinning and rinsing! However, after reading several reviews and complaints about the famous Bravo X He washer by Maytag and taking into consideration that there are over 650 complaints, making mine # 651. I now find I have lost all skeptical-ability and feel that we all may be comrades in this venture of purchasing the new trademark of the trade-mark Maytag. As almost all of us say our previous experience with Maytag was great. My parents had a Maytag since I was knee-high to a grasshopper and we were a family of eight. First we had the one with the rubber rollers, that was a work of mechanical genius. I even remember getting my arm caught in the rollers. Then my dad bought the spin dry model and that lasted a good 20 years. When I say the Bravo X at Sears it looked like the state of the art washer. However, and unfortunately I will have to agree with all of you. It is a piece of scrap metal and Maytag will not recall or recognize their mistake and make good on a recall or something. The least they should do is give us an old machine that does wash and spin to replace the new one that is less than 2 years old and does not work. I sure hope this letter does not fall on blind eyes. I think we may even have a collective lawsuit.Sincerely Yours;Mr. Lost All Skeptability!
I have been struggling with this machine for the last year. Just does not wash. I have tried power wash. Bulky sheets. Double rinse and nothing works. I bought this machine last year from Lowes and its my worst investment. When the load is finished the clothes are still dirty. Actually worst than when they went in. Read the entire booklet to no avail. Hate this machine
Oven was purchased and put in May 2014. I have not be able to use. The oven temperature is off. If the oven is used at 500 degrees the temperature is really 900. I thought I had a gas leak because I got a bad headache because of the smell. The gas co told me to get a repair person to look at it. Maytag has been horrible to deal with. I have taken 3 separate days off trying to get it fixed. The last Maytag repair man had the nerve to ask me where the gas line was. He shut the wrong off and had a gas leak in my house. I had to open all windows. He was supposed to come back the next day. He did not and I received no calls. I have paid for an oven that is dangerous that I cannot use. I feel Im being treated this way because I am an older woman. I will never buy another Maytag.
Maytag front loader model number MHWE251YG - Purchased washer and dryer 2 years ago. Purchased extended warranty from Lowes. Have had the washer worked on by Lowes repair service over 7 times. It stopped working again tonight. Full load of soaking wet clothes, it wont drain or wash anything. Just hums and then beeps just like all the other time it stop working.
We had a Whirlpool stove/oven for many years, and it was finally time to trade it in. Everything about that unit was good. While shopping for another Whirlpool, the sales rep told us that Maytag and Whirlpool are one and the same. That we found, is false. An important feature for us in an appliance is the self cleaning oven. The Maytag oven had to be leveled four times after it was installed, in order for the self clean feature to function. The self clean part is only a small indented portion of the bottom of the oven, not the entire oven. And even that does not clean. After going through the dealership service about this problem, I contacted Maytag. My final frustrated summary to the rep was that I understand that we bought a lemon, and you are not going to help us in any way. I just want to say to anyone considering a Maytag stove and oven, raise your standard. If you choose Maytag, you will only be disappointed. I am.
Our less than five yr old washer finally died. It had been making awful sounds. Started in only very small loads but then started in bigger loads too. It finally stopped altogether. Model number MVWC400XW4. I would NOT recommend this washer.
No adequate response from Maytag. Unsafe washer. Will be taking this to consumer protection as my scrubs are coming out of the wash with blood etc. left on the articles, even with bleach used. Very serious for all concerned. If you have someone with shingles or any other transmittable skin disease in your household, do not use this washer.
We purchased this washer (MHW05500FWD) and dryer set in 09/26/2016 and have had nothing but issues. I have had the repairmen out twice. The first time the washer wasnt rinsing out clothes, when the repairman came out he couldnt find anything. In June of 2017 the same thing happen. Once again the repairman came out. I found out that there was a recall on the part which was on Backordered. Now the matching dryer model MED5500FWD is not drying. This is the worst washer and dryer I have ever own. I will NEVER own another front loader again. Buyer Beware!!!
Like many I have never wasted my time writing a review, this time I have had it. Purchased all new appliances from Maytag, biggest mistake I have made in the last 10 years. Front loading washer is the main culprit. Doesnt clean clothes, have had to replace the rubber boot on the inside twice now, machine is only 3 years old. Maytag basically treats you like youre stupid, resend instructions like that will fix their broken P.O.S machine. I will never buy another Maytag and will be sure to let everyone know what a piece of garbage, from machine to company! Sad that the overall reviews on my machine are 1.3/5 stars on Maytags own website. Oddly, I cannot write any review on their site, Maytag must have realized what a POS theyve been selling and now block reviews. Im thinking that we should get enough owners together and file a class action lawsuit, maybe that would change their tune??? Never BUY MAYTAG, PLEASE keep in mind THEY are UNDER AN UMBRELLA with WHIRLPOOL and MANY OTHER MAJOR PLAYERS... Do not let them scam you the way they did me! If you work hard for your money spend it on a more reputable brand that will not try to stick it to you because they build junk!
I bought a front loading Maytag Cloths washer model# MHW3505FW1, SER# C71451407 new in April 2017, from Home Depot, since then it has broken down three times, with a water pump, a master board, and now another master board, we were told by the appliance repair service that is used by Home Depot extended warranty service, that it will take a month to receive the master board. Thats it... Never again will we buy another Maytag or Whirlpool product. This is unacceptable. Gone are the years when Whirlpool and Maytag made quality products!
I got a new washer and dryer for my ex wife and son last August. Its October and the agitator broke off. She is not abusive to things and just the two of them dont produce much laundry. This was just poorly built. Maytag should be ashamed to have built such a poor product. I thought GE had the worst appliances, but Maytag must have hired their engineers. I have pictures and it has 10 year warranty right on the lid, lol. Should be 10 months,
My microwave started acting up, after about 5 months. It would not cook a complete cycle, without an error saying that the door is open, and needs to be closed. The repairman has been out 5 times already, and the problem is still not corrected. Maytag/Whirlpool has said they will not replace item, then they decided they would possibly replace at a pro-rated amount. So, I have to purchase a microwave twice, to have one that works? Somehow, I feel Im being taken for a ride in this deal.
If there was a zero star rating available, that is what I would select! We purchased this range along with a complete kitchen ensemble for a remodel of our kitchen in December of 2011. Within a few months of purchase the enamel finish started blistering, flaking and peeling. Upon contacting Whirlpool Corp about the problem through their online chatline, email, regular mail and phone, we were informed (quite rudely I might add) that Whirlpool does not warranty cosmetic deficiencies over 30 days after product purchase. This is American Quality?? Since this has occurred the retirement home we are building will have no Whirlpool Corp products in it which includes: Maytag, Whirlpool, KitchenAid, Amana, Jenn-Air, Brastemp, Consul, Bauknecht, Gladiator, or any of the product lineup from the Chinese company Hefei Sanyo which they are buying. The attached photos were taken in May of 2012 and since that time the product finish has only exponentially deteriorated.
My name is Mrs ** and I dont have a complaint. I would to tell you about our washer. It is a Maytag. It use to be my mother-in-laws. She did laundry in it for 4 grown boys and 1 girl plus her and her husband. She passed along to my husband a long time ago. And now it does laundry for 6 kids plus my husband and me. I run it 2 days a week sometimes more. The washer is between 25 and 30 years old. And works good still. Im not sure how much longer it has but we are happy with it. And soon Ill be washing for 7 kids. We have made a decision to start looking for another soon. But I wanted to share my story with you. My husband is now in his 40s if it says how long it has lasted. Thank you.
We purchased our home five years ago. We bought a new Maytag oven and fridge/freezer. Within one year, the oven control went out. Then a few months later, the heating element went out. Within two years, our fridge/freezer went out. I purchased Maytag products because of the commercial where the Maytag repairman is doing nothing. I will never purchase a Maytag product again.
I bought my microwave in Nov of 2015. We began having problems in April 2017. When you cook or warm something up it gets hot. The light wont come on and the display continues to say open/close door. After about 4 hours of cool down time it may or may not restart. After contacting Maytag I was told I should have purchased the warranty. They also informed me that they do not have repairman in my area. We have just replaced all appliances with Maytag so now I am concerned they are all junk. We did buy warranties on the major appliances, but how will they repair with no repairman in my area. Maytag used to be the best appliances but after this experience and now I have a broken microwave after only a year and a half that they dont stand behind, I will never purchase any Maytag again. It also seems that this is not the only issue they are having with their microwaves. I have contacted my Lowes where we purchased and they even made a Maytag call with no results. Maybe the suppliers should stop promoting and selling their items. We replaced a 22 yr old Kenmore microwave that was still working thats why this is so heart breaking. Stand behind your products. No wonder you dont have repairman. They would never get a day off from repairing your junk.
I purchased a Maytag Bravos HE top loading washing machine two years ago. The clothes hardly get wet enough to get clean. It leaves a residue on dark clothes and the basket goes unbalanced at the drop of a hat. Whatever you save in water, you spend on electricity because a cycle takes twice as long as a conventional washer. It goes out of balance and bangs the machine enough to walk it across a room. I purchased this machine from an appliance store, not some discount house. I have had machines last 20 years and this one is shot in 2. I will never, ever purchase another Maytag, Whirlpool or KitchenAid product again ever.
This review is for a Maytag dishwasher. I do not know the Make/Model. It did a very poor job of washing the dishes. It may have been the city water, but no matter what I put into the machine to keep the dishes from being cloudy it never worked. It became disabled about a year after we moved in, and it was only about 6 years old. However, there were two families before me that used it and I have no idea how they used it. It was the first and last Maytag dishwasher I will ever use.
Bravos XL washer - I agree with others, if I won the lottery, this would be on the street in two minutes. It is a complete waste of money. Nothing comes clean. Supposed to be water efficient, well not when you have to wash everything multiple times and I have to do them in such small loads to have any hope of anything getting clean. Some clothes just never look clean. I have the same issue with all my dark things coming out with white residue and yet I use liquid detergent. I follow all the instructions and do the monthly Affresh tablet (cash grab) and still nothing is ever clean. I am SO disappointed in this machine. I thought Maytag and Whirlpool were good brands but not anymore. I also get a constant HC error and there is nothing wrong with my water lines. Just so disappointing, save your money and frustration and buy something else!!
I had the washer repaired twice in January, once in April and again in August, the same repair wire coming out of harness. I had to pay a second time before Willie, the repairman, finally put a longer wire on the harness. Maytag told me they would send a new repairman after I called to complain. All 4 times, its been the same man and it cost me money. It seems like a bait and switch with the repairman. I called both A& E and Maytag. Both refused to refund the $129 second charge because it was more than 90 days. I say its been the same issue, repairman is a scam when they dont fix it right and charge again. I had another man there who knows about repairs and finally told the repairman to change out the wire or it wouldnt have been done this time either. I do want an attorney to contact me about this as this is wrong. Im going to file a complaint with BBB.
I’ve had my electric glass top range for four years. Normal use. I set the temperature to 425 degrees to bake a potato. At the 225 degree mark, the oven bursts into flames. The fire burned itself out in about a minute. I turned the oven off and immediately went to google to see happened. I’m pissed! This stove is only four years old!
I have had the Maytag Bravos washer since November 2010. This washer does not clean clothes. They are never even submerged in water. Had I known this, I would never have purchased it. The salesman at Sears surely didnt mention it. I remember being disappointed at the fact that there wasnt a washer in the place with an agitator. I am disgusted with the washer and the company. I realized that it has been over 12 months since we purchased it, but most people do not feel the need to investigate what is going on under the lid of their washer. I unfortunately assumed that the washer was going to wash! Silly me. No, it does a little spin spin and a little spritz of water (literally, thats it) and at the end, you are left with funk concentrated in the creases of your twisted up, stinky clothes. No agitator plus no water equals no clean! The smell is awful. Someone else described it best - a mildewy basement.Anyone else who is claiming that their clothes do not stink with this machine are surely being deceived by strong perfumes in their detergent and fabric softener. To get a true idea of what their clothes really smell like, they should wash a few times with a scoop of borax and no fabric softener. Then tell us how they smell. I am convinced that the entire line of HE washers is a sophisticated line of crap! They use such small amounts of detergent because that little bit of water going into it will not get any more soap out, much less sweat, dirt and lots of other nasty stuff. This may not be a big deal to other people, but it is huge to me. We have a small homestead. Our clothes get dirty. We spent several hundred dollars of hard earned money on a name we trusted and they do not care.Every load, every day, I am reminded of this fact and it infuriates me. Im not typically one to write in complaints, but as an American citizen where there is a free market (somewhat), I have an obligation. If a product is really good, the makers deserve my praise. Likewise, if the product is really bad, the makers (and refuses to compensate in any way) deserve my complaint, as do my hardworking fellow Americans shopping around for a new washer. Stay away from Maytag and if at all possible, stay away from HE machines. It is so true that they dont make them like they used to.PS: Maytag tried to blame this issue on government regulation when I called. Im sick of this passing the buck. I am fully aware of the chokehold government regulations have on business, but they only hurt small business. To act as if this is not a partnership between the government and big business (like Maytag) only adds insult to injury. Take a look at the money spent lobbying by this company. Disgusting. The good news is, any success they currently enjoy will not last.
I inherited the Maytag Bravo washing machine when I got married... should have stuck with my LG! The Bravo does not clean clothes properly, I have to wash fewer items in each wash and wash them on the power cycle! Wasting time, water, and electricity! Will be purchasing a different brand!
The engineering of all these new machines are totally useless. Bring back the old tech. They DRY wash, NO WATER, they take forever to finish, wasting energy, clothing not cleaned. They are very noisy, doing nothing. Time to recall all of these units. They are totally useless.
Hello, I bought a Maytag washer on 7/4/11 model #mvwc300xw0 serial # c12622108.I called Maytag about the machine not washing right, also the machine top and lid is turn from white to yellow. They had a service company come out they told me they should be replaced. I called Maytag and they told me the machine is only covered the first 30 day. This machine was made wrong. It started to turn color after a few months. Maytag told me they will not change machine because I Did let them know about the problem in 30 days. What can I do? Thank you.
After replacing plastic parts that spin tub twice, now the computer is wasted. Purchased not even 3 yrs ago, now I have to buy a new washer because the computer system is not covered under warranty. REALLY!! The most expensive part. Not worth fixing. Never washed really dirty clothes when it wasnt broke down. Agree with the class action I would be in. Dont buy people and now I am off to pay to wash my clothes.
We purchased a Maytag Front Load Washer in April 2011. We did not purchase an extended warranty. From the beginning, it didnt seem to clean as well as our 12 year old top load Whirlpool had. Then in Summer 2013 it began to create fabric pulls in fine fabrics - tablecloths, blouses, etc. Whirlpool sent a repairman who charged $90 to tell us that the drum needed to be replaced because of a rough spot. He ordered a new drum and we understood that it would be replaced because it was within the 5 year manufacturers warranty on drums, but we would have to pay for installation. 2 months later, Whirlpool informed us they could not supply the new drum. Why are replacement parts not available for a 2 year old machine? The customer service rep told me that they would replace the machine for 15 percent of the cost of a new machine. All I needed to do would be to pick out a machine and let customer service know the model number and they would make arrangements and contact me re: payment of the 15%. When I contacted them again I was told that I would be expected to pay $508.00. That is 15% of a $3000.00 machine. It it completely unfair. Later, I was told that the first rep I spoke to must have been wrong because they dont pro rate replacements on a percentage basis. I told them that I was not interested and they have lost a good Whirlpool customer. In the last 15 years we have purchased 7 appliances made by Whirlpool. Never again! I am not impressed by their customer service.
Purchased new Maytag MF 2558 VEM5 for over $1000 and have had nothing but problems. Water constantly leaking on floor, ruining kitchen wall trim. Now ice maker doesnt work. Bought in 2011 and started leaking after 2012 on out of Warranty. Now in 2014 ice maker stopped working. Bought at Home Depot who refused to fix. The worse fridge I have ever had.
We purchased this washer 8 months ago, and still do not have a working unit. From the very beginning of installing the new washer we had repeated F4 and E1 error codes. A technician was sent out three separate times and they replaced the ACU each time only to have the same error codes recur. This unfortunately took 5 months as each time the ACU part was on backorder. After 3 failed attempts they agreed to replace the washer with a new one. We were dumbfounded when the new unit arrived and we had the same F4 and E1 error codes! They have again replaced the ACU and still we have the same error codes! They are sending yet another ACU but we have little confidence this will work and we are at a painful 8 months with no washer.
I love this washer. You can fill all the way or energy setting but either way it does the job. I paid 1200 for a Whirlpool. it was broken within 6 moand couldnt get service repair. With the Maytag it was on sale for 550 cash. It stop spinning. I called for service. They were there in 2 days on time and 20 minutes it was working. It was a needle stopped it. Just reprogrammed and wa-lah!
The salesman tried to convince me to purchase a Bosch dishwasher, but I wanted one with a fingerprint-resistant finish. That narrowed my selection to several manufacturers. This dishwasher has a food grinder in it. It gets my dishes spotlessly clean, and I have been very happy with it.
The functionality of this machine is so awful. I had the dealer replace it only to find that the awful noises that the machine makes, the fact that the clothes don’t get covered by the water and the clothes are so knotted after the spin cycle you have to untie them is normal for this awful appliance. In the sensing stage the machine groans like a laboring motor around 30 times, then stops with a jolt. My machine is next to the bedrooms and the noise wakes people up. Even in the “deep water” setting, the clothes are not covered by the water. The wash cycle is short and noisy and the spin cycle goes on forever. In the end I have to untie the legs of pants. Whoever designed this machine should be ashamed of herself or himself. Shame on Maytag.
Do not buy this refrigerator!! It’s small on the inside but to top it off the vent is on the left side, not in the back, so everything freezes on the left side of the refrigerator. Plus they positioned the light right in the front at the top so you cannot put a gallon of milk or anything tall. Not orange juice, apple juice, nothing!! Horrible design. I’ve had the repairman out, he said he couldn’t do anything about the freezing on the left side unless he turned the temperature up on the fridge and on the freezer. We tried that & The ice cream was so soft, almost melted. The problem then was the temperature was too warm for milk and other items. Not a recommended temperature to keep cold items. He said I would have to keep everything away from the back & the left side to use it without freezing my items. I’ve lost a lot of food because of this. Very unhappy with this refrigerator!!
My disappointment with this washer (Bravos xl) is that it smells moldy and musty no matter what I do. I clean with affresh when light comes on, leave the top open, etc. I have tried cleaning it with baking soda and vinegar poured down the detergent opening. Water does not drain from the bleach or softener openings. I have resorted to using baking soda in every single wash and adding an extra rinse to keep my clothes from smelling. The laundry room always smells. I would go back to an agitator in a heart beat if this hadnt been so expensive. DO NOT BUY THIS MACHINE.
I have a Maytag Range that I bought new and installed 6-1/2 yrs ago for over $1200.00. I am single so I rarely use the ovens. The upper over I use maybe 1-2 times a month and the lower oven I may use once a month. The night of 3/7/2016, I used the cleaning cycle set on medium for both ovens. Yesterday, when I went to wipe the ovens down, I found the lower heating elements, on both ovens, had snapped. The top ovens lower bracket had broken in 2 places, the first break is about 2 from the connection, on the right side leaving about an 7 gap. The lower ovens element had broken in only one place about 2 from where it connects into the back of the oven. This has to be a flaw in the either the design or the material. In the 45 yrs that I have been using ovens and stoves, my last stove was over 35 yrs. old, I have never had a heating element break. While I can understand a break at the connection, I can see no reason that the it would break in the center of one side on both lower elements in the same oven. I also noticed that lower heating elements are a much small gauge than the top which I find strange.The other issue with the stove is the seals around the windows are not tight. I noticed dust was inside the two glass panes. The rubber seals were sunk down into the door, but Maytag said it was not their problem that I must have done something. When I remodeled my kitchen, I bought all Maytag products: 1.H20 Frig - The electronic panel went out after 3 months and had to be replaced. Manufacturing Defect - When the repairmen came to fix it, he told me to call Maytag which I did. They refused to pay for the repair because I called a repairman first, even though the business was Maytag certified. Even though I said I would cancel the service call they said because I had made the appt. and they recommended I call Maytag, they would not cover the repair. 2. Stainless Steel Dishwasher (Cost over $700.00) - Motor went out after 3 yrs. 3. Microwave/Convection Oven (above the stove)- Convection light out after 4 months. The replacements are not inexpensive.One other complaint I have is when I bought all my large kitchen appliance Maytag had a $600.00 rebate offer. Even though I mailed all the required documents to the company over 2 months before the rebate ended, I never received my rebate. The explanation I received was that the center that received my documents delayed forwarding them to the proper department that processed rebates and they were received after the offer ended. When I questioned the legality of the practice, I was told that this was all explained in the Terms and Conditions (ie: small print).
I have a Maytag washer and dryer. The washer is a top loader with a metal drum. You can hardly hear the washer while it is running, and I have had no problems whatsoever in the past six years of ownership.
We bought ALL new Maytag appliances for our home when we rebuilt after it was destroyed by Hurricane Katrina in 2005. We got the top of the line of every appliance. Our Maytag dryer model MDE2706AYW has broke for the 2nd time and cost to repair this time forces me to replace it. The dryer felts, idler pulley and belt went out several weeks ago. Used it about a week and the drum quit turning. The repair tech said the aluminum pulley for the belt on the motor is broke. The pulley is not serviced/available and you have to buy a new motor assembly. This puts repair price on up there where replacing the dryer is the only option. We are going shopping for a new dryer today. It wont be a Maytag.2 years ago, our Maytag washer broke. The repair tech said the transmission went out and it would cost less to replace the washer than to try and repair the Maytag washer. We bought a new washer, different brand. About 3 years ago, we had to have our Maytag dishwasher control panel replaced and 2 months later the pump housing broke. Repair tech said cost more to repair than new. Replaced with different brand.Shortly out of warranty, our Maytag Microwave broke. Everything worked except it would not heat anything. The repair tech said cost more to fix than new. Replaced with different brand. All we have left is the refrigerator which has had 2 expensive repairs done on it and the stove which has had the control board and several heating elements changed. I will never buy another Maytag product.
Has anyone talked to an attorney to see if a class action can be filed? My fridge is leaking, sheets of ice on floor of freezer, and ice maker doesn’t work. Looks like it’s the norm for these. Please post if you have spoken with an attorney. If no one has, I am going to.
Maytag washer, model# mvwp575gw0, which is under warranty. This washer is less than one year old. Within the first couple months the transmission leaked oil and service tech had to replace the transmission. A few months later – another problem, clothes wet after spin cycle - tech told me the agitator base and/or couple parts need replaced. Quality control appears to have been lacking at the factory when this washer was made. This house has only one person presently. The washer was not abused.
I purchased Maytag Bravos XL Steam Washer brand new from Lowe’s in January 2018. HORRIBLE washer! Does not get clothes clean and leaves soap and scum all over clothes. I have to wash everything on power wash with an additional rinse cycle (takes about 2 hours per load) and clothes still don’t come out clean. I often have to wash a load 2 or 3 times to get it clean. Will NEVER PURCHASE another Maytag product! What is even worse is that I also bought the Maytag “commercial technology” washer at the same time. It’s an even more TERRIBLE washer. Cannot get through one cycle without getting an LF (low flow) error & the cycle shuts off and machine drains & quits. Absolutely the two WORST washers I’ve ever owned in the past 40 years!!!
I should have returned this machine after my first load of wash; it ruined a couple articles of clothing. Later it ripped a throw rug and just recently ruined a drapery panel. Is there any way I can exchange this machine and rid myself of it? SN: C22534900 Model: MVWC400XW4
I got no help whatsoever. I will never buy in Maytag again. My washer has had 3 problems in 1 year. They tell you that they will send someone out the next day but they dont come until 4-5 days later.
Bought brand new Maytag dishwasher. Worked great for 3 years. Then caught on fire. Couldnt contact maytag for a month because when you call your on hold for 30 minutes. Then when I do contact them they will only want to give 50%off another of their products that Ive already had catch on fire. I will never buy another one ever.
My wife and I purchased new Maytag dishwasher in 2011. Worked well for 9 months and then control panel went out. We bought a Sears with 1 year warranty. Sears fixed but then 2 more repairs followed with blown fuse and pump motor went out. We knew this was a lemon so we purchased an extended 3-year warranty through Maytag. Well the unit only works for a month or two then we are constantly calling for repairs. We just had the pump replaced a 3rd time and yep you guessed it the unit is loud again so here comes repair 15. The warranty contract states that if the same part fails 3 times, Maytag will replace the unit new one time and voids any further repairs. My wife and I are very frustrated and lost all confidence with the Maytag company. Our old one lasted 14 years and this new one is a piece of junk. The company reviewed my request of unit replacement but was denied for whatever stupid reason. This unit has over 5000 dollars worth of repairs not counting the lost time of appointments waiting for the repair. My wife has had to stay home and wait for 4 to 8 hours an appointment. She has many other obligations to do with her time. Its sad that Maytag does not stand behind their product. Its my conclusion that this company does not want to sell good product, they only want to sell extended warranties. Your products are not reliable if you have to offer warranties. I would like to see if I can get to repair 30 before my warranty expires by March of 2015. Maybe I could then see if 30 repairs would make the Guinness Book of Records on the most repairs done on a dishwasher with extended warranty. That would be something the company could be proud of dont ya think.
I bought a new refrigerator 6 weeks ago and it is not cooling or freezing anymore. I lost all my food. I spent 50 minutes on the phone to be told that the earliest they can fix it is in three days! Can you believe that? I will never buy a product from Maytag or Whirlpool again and everybody should be aware of the awful quality of their customer service!
My Maytag has been out of service more than in service and this is my 2nd one in 2 years. They replaced my first one due to breaking down several times. I have spent so much $$ at the laundromat after paying big bucks for a washer.
Theres nothing at all good about this machine. It is impossible to work with. Ive hated it since the day I got it. Dont buy it, ever, ever, ever. You cant put additional items in once its started, you cant adjust a load thats uneven and get it to complete a cycle, it takes forever to do one wash and it often rinses multiple times and theres no way to stop it. I HATE THIS MACHINE. HATE IT. LIKE ITS A PERSON. HATE. Is that clear enough?
Purchased a Maytag Electric Range on Jan/9/2016 and delivered Jan 12/2016. To start the Aqua Steam clean is for the birds. Does not clean worth a darn. Model MER8600DH cost $823.33 and I thought this unit was awesome until December 2018. The oven makes loud bangs and it’s not metal contracting or whatever. I stopped using my oven. Tonight my top burner started snapping like an arc or short. Yup that’s it for me. I was thinking of buying a Maytag Gas Range as I was brought up on gas and I have a plumber coming this weekend to plumb for Natural Gas but after reading all the negativity on the gas ranges as well I absolutely will not be buying a Maytag now or ever! I expected more from Maytag. :(
This washing machine just sprinkles water on your clothes then ties them up in knots. And to add insult to injury, needs repairing every year or so. Horrible! It does have a couple of redeeming qualities, but they definitely dont outweigh the cons. It spins the clothes quite dry and has a large capacity. I have dogs and kids who play football and a husband who does construction, and its not unusual to find lumps of dirt and fur trapped in an article of clothing or blanket. All my bras and sweaters get ruined, it twists them up horribly. The blankets and sheets end up in a mushroom shape. Sad to say, NOT good. I like Maytag, but not BRAVOS.
Maytag Bravos Quiet series 300 washer - I purchased this washer 14 months ago from LOWES. After having a huge issue with a Kenmore Oasis machine. $$$. Anyway, this machine started a week ago with F1 code and Ld code. This is getting to be a financial strain buying washers every year or two. This is my third in 5 years. Looks like I will need to get another one, again. It makes no sense to repair it at a high cost when the replacement parts are the same as the failed parts. Everyone seems to have the same problem with this washer. Get better electronics guys. The rest of the machine is in fantastic shape. My two cents.
I purchased a Maytag dishwasher in 2010 model MDB6709AWW1. I only had it a year and the control panel went. They came out and replaced it and the guy told me that they were having a lot of the same problems. Now in 2015 it has gone again. It will run, but you cant change the settings. I took out the extended warranty on it and called 3 weeks ago and they sent out a local appliance repair company. This guy told me he had just come from another house with the same dishwasher with the same problem. He ordered the parts and I have been waiting 2 weeks. I called and the lady told me that they changed the part # and that they dont have any made yet and dont know when they will. WHAT!!! How can a company not have any parts made for their own dishwasher. I didnt buy the dishwasher when I bought all my other appliances, because there was a dishwasher here. It was gross and didnt work well. All my other appliances are Kenmore and I will stick with them. Have owned them for years and never had any problems.
When my husband surprised me with a double oven stove I was leery. First Thanksgiving my thoughts were concurred as the 20lb turkey fell from the chinsey rack.....even a cookie tray with almonds fell down.... Unfortunately the lower oven is off by 1/2, no racks work in there. My biggest gripe is that the seller did not exchange it, just tried more racks. Now Maytag will not do anything but allow me to order more racks. This item is a huge piece of junk.
The worst wash machine Ive ever used. It doesnt clean clothes well. It constantly had error codes. Im constantly having to unplug and reset the machine and 4 times out of five it will NOT restart. Not to mention it stinks worse than my sewer. I have to run the refresh cycle every four to eight loads. Ive owned this machine three years. And it has been three years too long. I will go back to a ringer washer or a wash board and have better results.
The Bravos XL MCT Maytag commercial Technology is not a good machine. I noticed it within the first few weeks. I called Conns to request technical support but the technician they sent didnt solve the problem. I also called Maytag, they also sent a technician. He told me the same thing as the other guy. To use good quality detergent and to make sure the clothes are neatly arrange around the drums walls. Nothing works. My clothes dont get clean because they dont get wet. Theres lots of residuals and wrinkles all over them. Also, the machine takes way too long to finish a load of clothes. I did tried to return it, but Conns wouldnt take it back. I dont recommend this washing machine at all!
I bought all new Maytag appliances for a new house built 2 years ago. The oven fan, while in warranty, began coming on in the middle of the night. It would turn on, cancel, began not working, and then the ticking noise began. Maytag sent 5 different service people out, sometimes without the part. We are afraid to use it now and have turned off the breaker for it. Now, it is turning itself back on again. Maytag says we must now pay for any repairs/service calls as it is out of warranty. It was not out of warranty when all these troubles began.I called Maytag customer service today and could not have talked to a less customer friendly person. She didnt care that it was in warranty when the trouble began. It is out now and is our problem. There is no one else but her we can talk to about it. She is the decision maker. What experiences has anyone had with trying to call the president of Whirlpool, or filing a small claims court action? Any help is appreciated. Who is going to cook our Thanksgiving turkey?
Bought a 2400.00 refrigerator 1 year and 4 months ago. The freezer quit working and we lost everything in the freezer. We called and were out of warranty. The commercial on tv shows the bored repairman who never has any work because Maytag is so reliable. What a crock! We are going to have to pay for the labor which could be as high as 800.00. This is so wrong. This is a high end refrigerator and the fact that it only lasted a little over 1 year is unbelievable. I would dump it if I could afford to. It is a piece of junk. I will never ever buy Maytag again. Make a new commercial, one where the repairman is so busy he works 24/7. We got screwed by Maytag. They do not stand behind their product, they rob you blind.
On May 23rd 2009, I bought a Maytag Dishwasher and paid $360 for it. Within the first year, the circuit board had to be replaced, then one year later, the same thing. On October 8th 2011, it appears that the same thing needs to be done. I spoke with the customer service and they will not pay for it. Clearly, this dishwasher has a history of being unreliable and should be covered or replaced. The internet is full of complaints against Maytag for this very same model. How is it that they have not reacted or invoked a recall? I had a similar incident two years earlier with a Whirlpool dishwasher; it turns out that they are the same company. I will never buy their product again!
I am 65 years old and for all of my life there has always been a Maytag washer and Dryer in our home. My great grandmother and great grandfather had a gasoline powered Maytag. My maternal grandmother had wringer-Maytag and my parents have always purchased Maytags. When I was on my own I purchased Maytags. In November of 2012 I purchased a Maytag Bravos XL washer and dryer. I had no reservations because it was Maytag. In October of this year (2017), the washer starting roaring and I had purchased an extended warranty. I called a reported this. A local appliance repair provider was sent out after I called the 800 number on the warranty agreement. I waited several days and finally called the repair provider and was told the parts needed were backordered. Time rocked on several weeks with no communication until I began calling both repair provider and warranty company. Still no washer repair. Ultimately, the resolution was not to repair or replace the washer, but to refund the purchase price and sales tax. The Home Depot salesman that sold us the washer and dryer, as well as the extended warranty coverage assured us that should either the washer or dryer fail it would be repaired or replaced, neither occurred. This left me without a washer for more than a month. Then finally I called the warranty company used by Home Depot and I was told a refund check would be sent for the washer, along with laundry reimbursement check. My difficulty with this is even though I got my money back on the washer and some of my expense on having the laundry and dry cleaning done elsewhere, it does address the issue. Simply, I see the Maytag commercials all the time and they are simply noise on TV now. I am still wondering how this could happen to a washing machine that had less than two and half years of use, never abused, cared for could fail in five years. I was used to having Maytags last decades with little or no repairs. Given the fact this machine was top of the line and well taken care of, I so very disappointed and not buy another Maytag of any kind again. By the way, I have a home in the country with a 27 year Maytag washer and 20 year old Maytag dryer that come from my home in town that Bravos XL dryer replaced. My research during all of this has led me to conclude this is not an isolated incident, but far larger problem with these washing machines. Why has there not been a recall on these inherently defective washers been issued. Where is the justice in this, even though the refund and small laundry reimbursement has been received it does not make any happier. I have lost my confidence in Maytag and I thought that could not happen with Maytag.
I purchased this washer two years ago. It is supposed to be high efficiency so I was using cold water with the Water level sensor. The first load of dark clothes I washed came out with soap streaks all over them. This happened every time I washed dark clothes and sometimes they were barely wet. I emailed Maytag but they didn’t reply, so I called customer service and was told I should always use warm water and when washing dark clothes select a deep water wash. How is this HE?? When I wash towels or sheets everything comes out tangled and I am only putting in one set of queen size sheets. I will never buy another Maytag.
I just had an astonishing phone call with Maytag customer service (1-800-344-1274). My mind is boggled; my tongue is tied. Only Consumeraffairs.com can offer relief from the bleak, solitary misery engendered by this disorienting encounter. I called Maytag to seek information regarding the number of gallons used by any of the wash cycles of the Maytag BRAVOS series 300 (Model: MVWB450WQ2). I live in California, and like millions of others, Im curious as to what the maximum amount of water used per wash might be. I told the customer service agent that Id be happy with an estimate of any parameter: the maximum water demand for any cycle, the minimum, the average any ballpark estimate would be great! My goal is to change in a meaningful way our weekly water use. How much does it matter if I do my familys laundry once vs. twice per week? Is it any more water-efficient to run one large load vs. two small ones? The Customer Service agents would offer only a scripted response to my query. Could they tell me the minimum or maximum amount of water used (on average) by any of the cycles? Any cycle any condition, just an estimate, please. A universal it depends was all I could extract.The scripted answer? The amount of water used depends on the sensor and the exact conditions. Well, yes, of course; I dont expect a specific amount. Just as the amount of gas used by a car depends on the length of a trip and the speed driven, the amount of water used per cycle will vary, but nevertheless we know, more or less, how much gas is used by a Toyota Camry on a trip between New York and the Maytag Customer Service office in Benton Harbor, Michigan. I noted that, if Maytag claims to build high efficiency (HE) machines, then they must be HE in comparison to something, right? -- otherwise how could they claim that these machines used less water? Less than... what?** insisted that no one at Maytag could tell me the answer. He asked, What reason could Maytag have not to disclose this information? I know this isnt the answer you want to hear, but its simply not available. Not even a range of water use per cycle required/solicited/demanded by the sensor? Can Maytags engineers be so indifferent that they never tested any cycle for its water use, but instead they just imagine that, by virtue of its mysterious sensor, it was lower than the use by their non-efficient machines? Your help in getting to the bottom of what felt like an act of stonewalling would be highly appreciated!
Nineteen months in a home of empty nesters and the darn thing is a game of trying to outwit its electronics. We live a long way from town, which makes service calls a high dollar thing. I have spent considerable time this weekend trying to cipher its moods and order parts. This washer was purchased on an invalid reputation. Others beware.
One year ago I bought a Maytag Micro-wave and a Maytag dishwasher - big mistake. I should have done some homework. I had problems with the dishwasher since the day it was installed. I should have suspected something was wrong when it was delivered. I opened my front door and there stood a deliveryman holding my dishwasher in his arms. He said, Where do you want it? I couldnt believe he could be carrying it by himself, especially since it took three of us to move out the old Thermador which by the way was still working just fine after almost 30 years. But my wife insisted on a new washer for her new kitchen. The Thermador was actually made of steel. The new Maytag was made of plastic even the motor. It had some steel and copper parts but mostly plastic. I dont think it weighed forty pounds. The problems began the first day with leaks through the door and under it. I suppose eight or nine service calls happened in the next 3 months. The factory service men were different each time and each had their own guess as to what caused the leaks. Over time they replaced all the parts that could be leaking some of them twice, because subsequent servicemen discovered that a previous service man had installed the wrong parts. We often had to wait several weeks because replacement parts were not on hand, and would be ordered and shipped directly to us. Then we would have to schedule another service call, only to find out the wrong parts came - more delays. One service man told us we were using the wrong detergent, even though it was the detergent and spot-free rinse that came with it. Another service man removed the door cover so he could watch to see where it was leaking when it operated. He said the soap was foaming too much and flooding over, so we had to try another brand of soap, even though by now we had accumulated three other brands that were just barely used. The service men never did fix the problem. It took much experimentation from my wife to stop the leaks, which meant we could only use a fraction of the recommended amount soap. By now we were using so little soap that the dishes always came out dirty. So our choice was mop up a wet floor or have dirty dishes every time. Most of the time now we wash the dishes in the sink. One service man said in Maytags effort to make the dishwashers more efficient, and less expensive to build that the motor and pump were way under powered, and everything was made from petro-chemical by-products (cheap plastic) and that we should invest in the extended warranty. Its cheaper than paying service calls when the warranty runs out soon. What we should have done was exchanged it for another brand. My wife said had she only known, we would have never replaced the old Thermador which will be my next dishwasher. As for the micro-wave there are many things I dislike about it especially the rectangle glass tray which is extremely awkward to remove and replace each time you have to clean out crumbs and spills which happen often. The timer on/off bell is way too quiet with no volume control. The message and operation display is difficult to understand. And to top it off the cheap plastic handle broke one week after the warranty ran out which I found out that its less expensive to buy a whole new door than pay for parts and a service call to repair handle. Maytags track record made me not want to deal with service dept. again. I will probably be money ahead to trash the two appliances, start over and do some homework and maybe buy a European made appliance. I know German technology is not all about profit making, but quality, reliability, durability. I hate to sound un-American but greed in American corporations will be their downfall.
According to repairman this washer had a very common problem with what mine was doing. Water was gushing up out of the detergent, bleach, and softener dispensers and running out onto my floor. It was going to cost an arm and a leg to repair it. Mind you this washer isnt even 3 yrs old yet. Called the manufacturer and they basically told us that we should have purchased the extended warranty. We said if so many washers of that model had that problem they should have had a recall and fixed it for the customer. They said it wasnt a safety issue. I asked if falling on a floor covered with washer water and breaking a hip isnt considered a safety issue? No more Maytags for me.
We were offered a Maytag microwave with our newly built home two years ago. I do not know if it was a good value for the money compared to other brands as I did not price or feature shop for this oven. But the oven has worked well since we moved in.
After 2 years the oven didnt work. I had a repair fix it for $500 but if I wanted the convection to work it would cost another $800. Obviously not worth it. Now the oven needs to be set at 400 if I want then actual temperature to be 350. Now the latest - the racks are too small and falling! I just put my Le Creuset in the oven and the rack fell. Splashed everywhere! This happened at Christmas with my turkey. So bought the fridge - everything in the back freezes. Never ever buying Maytag again. Im guessing the Maytag repairman isnt lonely anymore.
Purchased washer March 2017 and had to get it repaired twice by the end of 2018. The top loader even with agitator does not clean clothes very well. The repairman said not to fill the washer above halfway so I can only wash about 4 pair of my husbands heavy soiled work jeans. I won’t buy another Maytag.
Let me make it simple for you, DO NOT PURCHASE A MAYTAG/WHIRLPOOL product. Maytag/Whirlpool believes its products should work for 1 year and then become obsolete, at least this is what the Maytag/Whirlpool customer service line told me. I purchased a MVWB950YW (Bravos XL) top loader on September 4th, 2012 for $948.00 plus $99.00 for an extended warranty. The washer worked marginally well when it was brand new. June 2014, the washer in spin mode started to sound like a freight train was about to run through my house. When I called for service the service company immediately signaled it was a bad bearing and offered me $500 to put towards a new or refurbished Maytag!!! They claimed if they were to repair the machine it would VOID the extended service contract?? I wanted the washer fixed, I did not want to spend more money to buy a new machine. I continued to use the machine as is, with the incredibly loud noise. June 2015, the same machine starts to leak water and is even louder. Again the company in charge of the service contract offers money for me to put towards a new or refurbished machine. Net is, Maytag/Whirlpool engineers its products based on its warranty - 1 year. Anything after that they view as an opportunity to steal more money from you and I the consumer. Do yourself a favor and NEVER purchase a Maytag/Whirlpool product. I would like to think American products are superior to its foreign counterparts, however Maytag/Whirlpool is not in this league. In my opinion, Maytag/Whirlpool has lost the privilege to call itself American and should no longer be allowed to do business in this country.
I had a stove my mom bought for me 26 years ago. Still worked perfect. Used constantly. In 2018 my husband had to have this stove. Said no my stove my mom bought and still works perfect sentimental plus three children using it. Not one problem. So he buys this Maytag stove I didn’t like but don’t cook much warming things up or frozen pizza. Go to our sons for holidays. Always next day cook a turkey for sandwiches. Open the door which is too heavy. Wouldn’t close and called my husband. Got it semi closed. Said we’re not eating it. He proceeds to cook. Door opened. More turkey is in garbage. My husband started reading. I also did. Looks like these Maytag stoves are garbage. Make a lot of money for repairs. Now this goes to dump. No one stands behind their products. Is it worth paying to repair no.
Called Maytag to set up service call at around 9am for my washer, was given a rate of $129.00. Thought it was High but it was my only off day and felt confident that it would be a reputable company. If Maytag Priority Service would refer A&E Factory Service to me for service they must be a reputable company. I was sadly disappointed after numerous calls to A&E Factory service, a 5 hour window was not met and they were not concerned other than they would document it. Then I find out that A&E Factory Service has a Rating of 1 1/2 Star rating out of 5 and thousands of complaints to BBB and Consumer Affairs, dropped by Lowes for horrible customer service but Maytag Priority Service recommends them to service their product, says Volume on how Maytag takes care of their Valued customer after the sale. Maytag has lost a customer for life. A product without customer service and trust is nothing but a piece of metal!!!! I will be picking another Brand that doesnt use A&E. Maytag you have lost my trust and you cant buy that back.
So the reviews for the Bravos MCT online were pretty decent. We purchased our set from Lowes. However, the clothes dont turn over. I watched as long as I could (getting frustrated the longer I watched) to see how the clothes were going to get turned over and washed. All they did was get rubbed on the bottom of the pile where those agitator fins are. But they never got a good flipping so that the top of the pile was washed. I only had 4 normal size towels in there. So it isnt like I had too many clothes.So I called Maytag to tell them what I was observing and the gentlemen explained that it was counter-intuitive technology and that it seems like they wont come clean but he promised me by the time the load was done they would be clean. Yet - they did not come clean! The dirt on the towel was still there on the top of the load with dog hair. NOT TO MENTION SUDS!! Im so disappointed because the burden is on me to either take this set back or deal with it. Buyer beware - if you look at this machine and ask yourself how in the world will the clothes get clean - you are asking a great question! They dont!!
I purchased a Maytag dishwasher (Model No. MDB8949SBWO) in September of 2013. Within the first year (and under warranty) the control module failed. The dishwasher is now almost two years old and the second control module has failed. From other postings it is obvious that Maytag has a known defect in their control units. To replace control modules on an annual basis makes this an extremely expensive dishwasher to own.
I bought this range Nov 2019, beautiful range that’s it. Stove top scratches very easily and hard to clean. Oven racks rust, got them replaced on the guaranty they still rust. Oven dirty never gets clean, If I could afford it I would on the curbside. I wouldn’t even give it away. 3 oven in 48 years of marriage, worst oven ever.... Sure would like a full refund, I mean 1500. What a ripoff.
I bought a new Maytag stove and it is less than two years old and the oven has already quit working. It only has a one year warranty and will cost about $200 to fix. I am very dissatisfied with what I thought was a good product.
Like all of the other reviews, I have had this microwave less than two years and it won’t run and reads “door open”. I am filing with the Better Business Bureau as the product advertises “partS” under 10 year under warranty when in reality it is one part with a VERY limited warranty. In order to determine if my issue was covered under warranty I would need to pay $189 not including parts in labor. I called several times and customer service indicated that they had never heard of this issue (which upon looking at this site seems hard to believe) and I would need to gamble the $189 to see if it was covered. Terrible product, terrible customer service.
Purchased French Door MF12269VM 22 inch from The Brick furniture April 1, 2012. Turned out to be a real April fools joke. Purchased extended warranty with TransGlobal for 5 years. First, fridge delivered after about a couple of weeks because it actually wasnt in stock. Naughty Brick lied about availability. Fridge arrives and after a service call from Maytag repair, they ascertain compressor doesnt work.Order fridge number 2. Two weeks later, get second fridge but lever for dispensing water is broken off. Order fridge number 3. Usual two-week wait and fridge finally arrives but the whole side panel is damaged. Send it back and order Fridge number 4. Service from Brick, Maytag and Whirlpool, terrible customer relations. Misrepresented delivery dates, supply issues, and operational damages.Fridge finally installed. Ice maker operates intermittently for the next year. Service techs from TransGlobal offer a variety of suggestions including changing filter, water pressure issues. Finally ice maker stops entirely in Summer of 2013. Is replaced after a month of waiting for parts of which the wrong part was sent. Ice maker continued to operate intermittently. Sometimes just a small of ice or no ice for a day. Finally in May after another service call, ice maker stopped working for about 4 days. Tech comes out and miraculously, it starts working again. A month later stops again and hasnt worked since.Contacted TransGlobal off shore call centre? And arranged to have an assessment to see if we needed a new fridge. Request declined and Maytag (Whirlpool) sent a tech out after another week. Service tech recommended new freezer. Waited a week for parts and arranged for Service tech to replace ice maker. Wrong ice maker part (for the second time) in less than a year.The latest trick from our possessed fridge is recent alarms from the temperature control. To say we are disappointed in this product, the retail experience, the quality of the manufacturing, the shipping procedures, the poor engineering and design, doesnt come close to describing the shoddiness surrounding this appliance and the service weve received.In conclusion, we are still awaiting an ice maker and are contemplating buying another fridge. What it is fair to say, we will never ever buy another appliance with their the Whirlpool or Maytag attached to it. Nor will we ever again buy anything from the Brick, or depend upon TransGlobal for repair services. Are there other Manufacturers and retailers out there who understand the meaning of service and quality. I certainly hope so. Otherwise Im going to invest in a good icebox.
I own my oven for 10 years. It still looks brand new. The bottom oven went out and they do not sell the replacement parts anymore. I think its terrible that I had to go and buy a new oven when mine still looks brand new.
We updated our 25 years old dishwasher, which ironically still worked, to a Maytag we bought at a BrandsMart in GA in November 2010. Sixteen months later, the unit just died. The panel would light up, but would not run. We contacted Maytag and were assigned a repairman (The Appliance Guy) who could not come to fix the dishwasher until 5 days later. Once he finally showed up, I was informed by him that the control panel for the dishwasher had two shorts in it and it would be cheaper for me to just buy a new dishwasher because the repair to this one would be $344.44. When I contacted the customer service for Maytag, they offered to let me pay for the repairs and then they would give me a six month service warranty for free. Does that make sense to anyone? I could buy a totally different brand, brand-spanking-new and have a twelve month warranty with a better product. I asked to speak with Cheris boss and got to speak with Aaron, who offered me the same spiel. Heavily scripted, I apologize that you are dissatisfied, but all we can do is give you the service warranty for six months after you pay for the repair. I asked him if he was reading a script and he replied no. Now I know that he had probably repeated these same words twenty times a day. Heres a thought, Maytag claims to be a green company, using less electricity and water, and saving the customers money and yet they are filling up all the landfills with these appliances that are not even five years old. How is that being a green company?You know how when you buy a nice new button-up shirt? The makers of that good quality shirt go ahead and sew an extra button on the inside bottom part of the shirt because they know that theres a chance youll lose a button. Well, Im thinking that Maytag should just start shipping a couple extra control panels in every box of Maytag dishwashers. Crazy idea, right? Okay, so an easier and cheaper way for Maytag to correct the problem is to stop making dishwashers. Go back to the drawing board, make the engineer who designed the control panel wash everyones dishes (as punishment and he can get help from the customer service people because theyre really doing nothing), start building the old design dishwasher that has the old switch and dial, and start respecting their customers. There, problems solved!
I purchased a Maytag made by Whirlpool in China about two years ago. The timer went out about nine months later. It went out again about 3 months after that and I paid to replace two sensors in addition. The washer still stops during a cycle at various times; it might be pausing or spinning or filling. When it finishes washing, sometimes it refills and leaves everything wet. I purchased from Deweys in San Clemente and they have tried to service but this is a real lemon. I will never buy anything again made by Whirlpool. I will research and find out what companies have been bought by them so as to avoid this. I note online that there are several hundred complaint problems about Whirlpool so they had to buy a company with a good reputation and ruin their product.



