Like others that have submitted a review, about six months ago, our then less than two year old Maytag Bravos XL washer became very loud. If the problem is the main bearing as others have suggested, its not covered under the 10 year warranty. Aside from loud noise, the washer has never performed to my wifes satisfaction. Neither has the Maytag Bravos XL dryer. Regardless of the settings, the dryer doesnt dry the laundry completely. Extremely disappointed with both the washer and dryer which replaced our 15 year old Maytag washer and dryer. We will be replacing the defective Maytags with another brand like LG or Samsung very soon.

We bought a Maytag Bottom Freezer Model MBB1952HEW in 2006. We have already replaced the relay, two years ago, now the compressor is going. I have seen recalls of the top freezer on the internet but not on the bottom freezer. It is concerning when you pull your refrigerator out from the wall as to how warm/hot it is back there. We were told it would be cheaper to buy a new refrigerator versus replacing the compressor. We are so disappointed in how much money we have stuck into this refrigerator for how old it is. I would expect a refrigerator from a reputable company to last longer than 6 years.

On 11-10-10 I purchased a top of the line Maytag fridge. All had been great till we needed a part in Nov. of 2014! After nearly 3 months of searching they tell us that they no longer make parts for this unit and I am out of luck! Fridge works great but the center seal is broken (french door - Mullin) they quit making the part???? I am beyond angry! Will never buy Maytag again!!!

Purchased the Neptune washer & dryer in 2002. Did not purchase any additional warranty. I have had Frigidaire, Kenmore and Speed Queen washers previously and used them until they quit. I have not had any problems with either the washer or dryer. No mold, no smell, nothing. I did laundry for 2 children and 2 adults, 6 to 8 loads per week with half being heavily soiled work clothes. I still wash 3-4 times a week. I was able to wash & dry king size blankets and comforters for the first time with this set. Washer and dryer are located on the main floor of house and are the quietest units I have ever owned. They may quit tomorrow, but they have done the job that they were designed to do. I am well satisfied with the quality and performance of both units and would not hesitate to purchase Maytag appliances again.

I purchased a bottom freezer Maytag refrigerator two years ago. It recently began leaking water onto the floor from the freezer compartment. I just had it serviced and the serviceman told me that it was a common problem. The duck-billed check valve gets plugged. This is a problem with Maytag, Jenn-Air, Whirlpool, Amana, and KitchenAid refrigerators as they all share the same manufacturer. There is a service bulletin out on this that lists hundreds of model numbers affected by the problem (Technical Service Pointer #: W10632338). I think it is criminal that consumers are expected to pay hundreds of dollars to have this manufacturers defect repaired. I tried to find a place with the government to file a complaint, but wasnt clear who had jurisdiction. Perhaps a class action suit is in order. There have to be millions of consumers potentially facing this problem. Anyone with any knowledge of how to further pursue this defect, please comment.

We bought a new Maytag electric range from a local dealer three years ago. The oven element quit working, which shorted out the motherboard that controls the entire range. The cost of repair was $500 for the element, motherboard and installation. We have owned other brands that lasted 20 years and worked fine with no repairs. My folks have used Maytag for over 50 years with no problems. Who and where is this junk manufactured now? China? I will never buy another Maytag product!

Thinking that the Neptune fiasco was over, I happily bought into the sick company and got burnt 3 times for all 3 purchases. The Gemini range with dual ovens: the controller clock with all relays and electronic package is dying, leaving me with no ovens, or slow heating and an alarm in the middle of the night. Now, even the burners are not working properly. Junk at any price, and I paid $2,400. Not 5 years old and repaired several times under warranty; all were electrical failures.The fridge is another failure. Apparently the Freon is leaking out. It is unrepairable and it was typical of these from what the service guy said, not 5 years old. It was repaired once, leaking on floor. Apparently, it was a kinked drain hose. The dishwasher was one year old and it caught fire when the dial was turned while the machine was running. The 4th machine, an over the range microwave, is still running… although from day one it sucks so much power on the dedicated line that it dims the lights in the microwave as it starts up and each time, the magnetron energizes. I am just waiting for it to fail too. Can you say never and mean it? There was no goodwill offered. “So sad” and “too bad” is the common line. Nothing will last more than 5 years if you listen to sales people at Maytag - junk. There was no help from the corporate office. Nothing I can do for you. Junk, junk, junk.

Oven failed after 2.5 years of normal use (1-2x / week). Apparently a relay failed (and burned out bake element). Contacted service & parts dept and learned that repair would cost $100 for service visit and $413 to replace the control board. Only the $80 bake element is covered by the limited warranty. Wonderful oven if your hobby is appliance repair. After 2.5 years, it now functions better as a toilet than an oven.

Replaced an old Glenwood gas stove with this Consumer reports top rated Maytag. The boiler doesn’t work as well as we’d like, but after more than 20 years, no major issues. My wife & I both cook, & as with most things, I’m happier with it than she is.

I hate my $500 Maytag washer that looks like a regular agitator washer but isnt & doesnt even fill up halfway with water. It definitely doesnt clean my clothes well enough either!

The cost was right for the quality of the product. Brand was also a factor. We have had no problems either machine, both work as expected and have fully met our expectations. We recommend these products. Energy efficiency, ease of use and capacity were all considerations in making the selection we made. Maytag continues to hold a good reputation. Regular repairs, low quality construction and a cheap finish which looks tacky and is also difficult to clean would each be deal breakers. We purchased our full-sized, side by side Maytag Neptune Washer and Dryer gently used from a private party who needed to obtain different models due to a remodel of their laundry/utility room. We paid about $600 for the pair.

I purchased a new Maytag washer (Model# MVWC565FWO) from LOWES 18 months ago and the paint is bubbling on the inside of the door. Neither Lowes nor Maytag would do a thing. We have spend many $1000s at Lowes and considering the replacement cost is only $126 for a new door I can see Lowes following Sears for their lack of customer service and diplomacy in matters like these.

My washer is new, out of warranty, and about 2 and a half years old. All of a sudden, with no warning or previous issues, the computer board in the washing machine malfunctioned which caused a humming noise, it would not cycle into the next wash phase, the time would go up instead of down, I could not change cycles, and when I would push the power button there would be a delay of power coming on. I unplugged and called my local appliance repair and he said he sees problems with this model regularly, although not always the same issues.Before purchasing I scoured the internet for reviews on different units to make sure I didnt get a lemon. I think Maytag saw the error of their ways quickly and stopped making these before people caught on. This model is no longer being made. I like matching units, so it meant either shell out $500 for replacing the board, or replacing both the washer and the dryer that still works, which would be about $1200 or more for a new set. I chose the least expensive route for now. Not that it matters where I bought mine, but Home Depot and it was on clearance so it was a good price. I have now made up for that difference in repairs.

It’s a nice look to your kitchen first, and an easy clean. Works great for heating up stuff in a hurry and makes popcorn perfect on the popcorn button. Does ok at melting things. I have been happy with mine for 3 yrs so far.

I purchased the top load Maytag Commercial Residential washer with an agitator last month. I wanted a basic washer with Hot/Warm/Cold settings, Delicate/Normal/Heavy Duty cycles, Small/Medium/Large loads. I paid over $800 for this washer and I cannot wash my whites or rags in hot water! The hot water setting dispenses hot water, then cold water, back and forth. The end result is cool water. Ive called Maytag, Ive been told that there is nothing that can be done about it, thats how theyre made to be considered HE. I asked them why they even put a hot or warm water setting on the washer.You have no control over the water level, all cycles except for normal run in a deep water setting (full drum of water), I dont know why delicates are in a deep water setting. I only wash a couple pieces of delicates together. I end up using a lot more water and detergent with this washer. I hope we dont have to conserve water in the next few years! So though this washer uses less hot water energy, it wastes a lot of water, my water bill goes up and my detergent is used up much quicker! I cannot add time to my wash cycle, (the actual washing/agitation cycle is very short - 10 minutes) it has to drain all of the water and re-start the cycle with more water! $800 is a lot of money for a washer that doesnt wash like my old cheap washer. The local store cant do anything about it and Maytag brushed me off.

Just when you think that youre able to do laundry. First, comes the musty smell. So, you clean cycle your HE machine using only the cleaning product directed by the manufacturer. Then, comes the pump being stuck on. Like it still have to drain yet your clothes are soaked but you heard full force of a good drain. Poof. Unplug and kick it. Look on YouTube and discover you should take it apart and clean out some obscure puddle holder & look! You discovered where the sock monster lives...its gross. Going to start my own business (125.00) to clean these things out. Hopefully not get some kind of fungus from the grossest mold ever. Its Maytag not a Home Depot issue.

We purchased this washer (MHW05500FWD) and dryer set in 09/26/2016 and have had nothing but issues. I have had the repairmen out twice. The first time the washer wasnt rinsing out clothes, when the repairman came out he couldnt find anything. In June of 2017 the same thing happen. Once again the repairman came out. I found out that there was a recall on the part which was on Backordered. Now the matching dryer model MED5500FWD is not drying. This is the worst washer and dryer I have ever own. I will NEVER own another front loader again. Buyer Beware!!!

We have a model MF12269VEMS. Approx 3 years old. Ice maker and water dispenser work great. Fridge works well. We have experienced over the last 6 months a buildup of ice that forms inside the freezer under the drawers. If we dont catch it every 4-5 days we cannot open the drawers as the ice catches the bottom plastic drawers. I called Maytag directly and the pleasant young lady told me after checking that it did not seem to be an issue...clearly after looking into the internet I am not alone! Maybe someone can email me a fix?

I bought a Maytag Neptune washer and dryer set in 2001. I had horrible mold issues with the washer not long after, and the colors washing setting cant be used without the clothes coming out with a smell that implies they were not cleaned. The dryer lasted about a year longer, before it stopped heating the air and also would not stop running. I will never buy from Maytag again! Much the same as many other consumers have commented, I would give it less than one star if that is an option!

Should have researched before purchasing our Maytag Bravos MCT washer! We purchased it at Home Depot and it was delivered and installed by a certified technician. From day one it has been so loud and obnoxious with the way it “knocks” and “clicks” when it runs through a cycle. When it spins the whole machine shakes viciously, despite being balanced properly at installation.We have owned this washer just short of two years and for the last 8 months we have had to keep unplugging it to reset it so that it will even run through one cycle. The most recent two months have been extremely frustrating, due to the fact that not even troubleshooting can aid in “fixing” the fact that this piece of crap washer will not complete a wash cycle! It either stays in sensing mode & doesn’t add water, or it adds water but doesn’t do anything but sit still for about 15 minutes and then drains all the water back out and stays stuck on “wash”. We are researching online and have found many similar complaints with the same negative experiences. Our next step will be to call a repair person! What a crock!!! Maytag gets a big “thumbs down” from us!!!!

I purchased the Bravos X washer approximately 13 mos ago. Washer was noisy and has deteriorated since installation. I questioned the ability of a non agitator appliance getting close clean but was assured it would. Not the best if clothes are just moving against clothes. The machine had a difficult time in between adjusting to wash balancing a 3x event upon starting. It leaked intermittently during spin cycles and stopped due to unbalanced loads, sometimes refilling and stopping again. Now it wont spin at all, circuit board problems! This is my first and last Maytag. The company will most likely not balance/compensate on the purchase price (like the Bravos X) because it is beyond the 12 mos warranty.

Model MDB7749AWM2. Paid over $700.00. Figure I would get a good dishwasher so it would last and clean dishes. I was wrong. I replaced all new appliances for kitchen in house we had purchase 3 years ago. I replaced door switch 4 times, front door panel where screws go in broke off. Salesman at Lowe’s said Maytag was a good dishwasher. It is a stainless front and stainless inside. I have had cheaper models and never had problems with.

Same as all the other reviews control panel intermittently started to fail. Dishwasher is less than 3 years old. Does not work at all now. I tried resetting circuit breaker - nothing. This unit was $700 from Home Depot. Complete trash. It is cheaper to buy new dishwasher than repair - how unfair! Maytag won’t repair - well for over $300 they will. I feel better knowing everyone has same issue & is not my electrical system. Class action lawsuit!

We just replaced our 20-year-old washer and dryer for a new Maytag Bravos set. The Home Depot staff convinced us that top loading units were of good quality and reliable. We were fairly satisfied with our expensive purchase when our washer stopped spinning. We are just past our 1-year warranty of course so we called the service department. A young man in a beat-up pickup truck showed up and spent his time reading the manual that was hidden under the washer. His best guess was a $300 part plus a $100 fee for him to show up. So to repair a less than 2-year-old machine is $400. Im tempted to buy a different washer. It wont be a Maytag, unless you can convince me otherwise. I give you credit for great advertising! I was convinced that Maytag was a good name with limited repairs.

I bought a Maytag Bravos XL washer in 2017 for around $800 which suddenly stopped working about 1.5 weeks ago. The console wont turn on. I filed a service request on Maytags website which results in Maytag subcontracting the job to a local appliance servicing company. About 10 days later the appliance tech shows up to my house. I had to pay $125 to the service company for the technician just to show up. After, he tinkers with the machine and 5 minutes later gives me a quote totaling $789.07. Of that amount the parts component was $482.09. He told me that the computer was bad. I was appalled. This was a 2.5 year old well kept washer. I called Maytag company next day to see if they could at least cover the parts cost. Especially as I have a large family with 3 kids plus elderly family members. After waiting 33 minutes on the phone, the CSR took all the appliance info and tried to see if she could get Maytag to cover the parts cost, given my situation. After about 5 minutes, she told me that Maytag declined my request- quoting that my appliance did not have any warranty and that the notes on the computer regarding my appliance indicated that it was field scrap. Field scrap?? Really? This was an appliance that was bought at Home Depot.This is the lowest of lows that this company (Maytag/Whirpool) can stoop. For a billion dollar company, that are advertising their products as Made in America, they have no heart and no empathy for their customers. They build sub-standard products comprising of cheap parts so that their products only last a few months, then they try to sell you their sub-prime warranty services that are full of holes. And for those poor souls that dont sign up for their warranty services, God help them if their appliance breaks down. They are then left to deal with Maytag/Whirpools appliance service vulture contractors which in tandem with Maytag conspire to squeeze every last cent out of hard working Americans (Especially during these trying times).Just to compare my situation. My parents bought LG washers and dryers in 2008 which remain in full working operation to this day (12 years in operation). The Maytag Bravos broke down in 2.5 years. Use my experience as a lesson. Do yourself a favor and save yourself the headache and heartache. DO NOT, I mean DO NOT purchase or support Maytag/Whirpool appliances. You are better off spending your money with LG or Samsung.

I purchased range in January of 2011. I have had the top replaced and still it looks bad. Every time I use a burner, even if boiling water, I need to use the razor scraper to clean the burner. I’m very dissatisfied. We used to say we would buy nothing but Maytag but not anymore. Tell anyone who will listen how much I hate this stove. Oven does not cook properly, burns most everything I bake no matter if I lower the temp and time!

Maytag refrigerator - After 3 months, a water line broke and caused $350 in damages to our kitchen floor. The next month, the ice maker jammed. The next month, the ice maker went out. I have agreed to let the Maytag repairman (youve seen the commercial where he never has anything to do) use our spare bedroom. Seriously its the worst appliance, by far, Ive ever owned and Ive had plenty as I am 71 years old.

About 6 years ago we purchased a new french door style refrigerator. It lasted one year and one month then needed over $700 in repairs. First you need to know I am into electronics, DeVry graduate with 30+ years experience in repairing electronic devices. The Maytag basically frosted over in the freezer and was warm in the upper part of the fridge. I called a friend who had experience fixing fridges and lo and behold we found something really unusual.The way this machine operates is by blowing the cold air from the freezer up into the fridge. There is a fan located in the back of the freezer wall that does this. We found the fan, which was mounted in a grey box, spinning at about 2 revolutions a minute. My friend took me to the wholesale parts distributor he uses and we gave them the brand (Maytag) model (MFD2561HES) and they gave us a fan... just a fan with two wires. No grey box with fan inside... At this point I got curious, I mean WTF?!?The grey box was made not to be opened and I had to get clever so as to not damage whatever was inside it. After getting it open I discovered the fan inside was wired to a circuit board which upon inspection was a timing circuit. This is why the fan still turned only too slow to function. The new fan was installed and my only problem with the fridge now is the ice maker, which I disconnected.Conclusion: Maytag actually designed this fridge to break down and require hundreds of dollars of repairs AFTER the warranty expired by installing a timing circuit that disables the fan that drives the cool air to the upper part of the fridge to keep your food cold and your freezer frost free. Replace the grey box with a normal fan and youll get years of good use out of your French Door Maytag! As long as you clean the seals regularly and dont mind buying ice to fill the tray with... The repair cost me $39 and a six pack of beer for my friend.

I purchased a complete Maytag set for my kitchen (fridge, double oven, microwave, dishwasher) from Home Depot on November 22nd 2012. About two months ago I noticed the dishwasher started to glitch here and there, but was still functional. I removed the panel and found that the wiring was completely corroded and would need to be replaced. I put everything back together and have managed to make it almost a month on the same cable. In the mean time, I searched for my receipts, my manuals, and anything else to show my purchase given the 10 YEAR WARRANTY Maytag wants to mention as a sale point. Aside from Home Depot not being able to find my order information to duplicate the receipt, I managed to find where I had ordered my set online and was emailed a copy. Home depot is not involved with the warranty process, unless you purchase the additional warranty. They deferred me to Maytag. I contacted Maytag and was informed that the warranty only covers the stainless internal tub, the racks, and the chopper. Seriously?? So, absolutely NOTHING mechanical about the product past one year.After paying the $699 for the washer, and another 57.99 for installation and kit, I was told by Maytag that I could buy another 1 year warranty that would cover the part, but it would cost me $289, or roughly half the price I paid to get a whole two years out of the dishwasher in the first place. This means I might as well be paying almost $300 a year just to have this product... ridiculous!! Just to buy the part and do the work myself, the part is $172 plus tax/shipping. Since it is only 4 screws and a couple clips holding this thing on, I am likely going to go that route.I have read many people saying similar things about the electronic wire corroding and this appears to be a well known issue with their products. They recommend sealing the entire area using a tube of silicone to help reduce the amount of time it takes to ruin another cable. Very very very poor craftsmanship. Nice racket they have through charging people so much every couple of years for their products!! As my $4000 kitchen appliance set falls apart, I doubt I will ever replace it with another Maytag item.

This has to be the biggest joke in the world for the respected name of Maytag! The engineers that developed this worst-of-all machines on the market must have been circumcised with pinking shears. 80 minutes for a wash cycle? Even rapid wash takes an hour of slowly spinning and spinning ad nauseam with almost no water. The clothes sit in the same position even on the very brief agitation cycle... Nope, the clothes do not come out clean, although if you add bleach to the dispenser, since there is no water in the tank, the bleach does triple duty and rots the clothes. Is this masquerading as energy efficient when all of the cycles are an hour long, about? Unfortunately it takes water to clean clothes and the environ-lack-of-mentalists must have bribed Maytag to develop the worst washer on the planet. Absolutely!

We purchased the MMV4205DS over the range microwave in June of 2015 & installed it in July the same year. We purchased the matching range & a dishwasher at the same time as they were running a promo of $150 rebate if all 3 were purchased. They denied us of $50 of the rebate & stated that all of the paperwork was not submitted on time. We received rebates on 2 of the appliances & paperwork for all. 3 were in the same mailing. Hmmm. We were told a 3rd party handles their rebate program. So much for taking ownership. Yesterday the door open message appeared on the control panel of the microwave & now there is nothing; no light, no fan--completely dead. So much for buying American. Maytag does not see that this is a problem? Do NOT buy Maytag!!!

I have always used Maytag products at home and work. I have never had a problem like this one. The front load washers have a manufacture default with the boot that allows mold to grow even when it is wiped out as instructed. I have contacted other people and they have the same problem. I will not or ever buy a front load Maytag again and could never recommend this product to anyone. I feel that the Maytag company should replace the boot with a different design; at no cost to the consumer! This machine was only a year old. I have no problem with the company I bought it from. They replaced the boot with a bill of $358.65.

I purchased a floor model Maytag Dishwasher from Abt electronics about a year and a half ago. 2 months ago, various light started flashing. Somehow I managed to get it going. Some blogs reported it might be a drainage problem. Others suggested pressing a certain sequence of buttons. After Each time I got it to work, it became harder the next. I bought Maytag because my old dishwasher lasted 13 years. What is interesting is that a company whose name Ive forgotten sent me bimonthly requests to purchase a warranty from them. Now they have stopped. I am a single mom of 3 with an unemployed ex. I work and support my family without any assistance. I count every penny. I cannot afford repairs nor a replacement now or any time soon. This is a travesty.My door says 10-year limited warranty and the delineates stainless steel tub and racks and chopper blade, but not the panel. I do not understand how Maytags denial of the problem and their unwillingness to correct the problem can improve their image. I will never purchase from Maytag or its associated companies ever again. What a scam! To be honest though, I have not contacted the company since it is not under warranty and all the blogs have relayed the same message: Maytag denies there is a problem.

I emailed Maytag https://www.maytag.com/contact-us/ about my model number MBL2258XES3 Fridge on Dec 31. They scheduled a local appliance repair company and they came out today, Jan 5 and did the repair and defrosted the compressor and freezer compartment. 45 Mins is all it took. Thanks Maytag.

Great dishwasher. The dishwasher heat cycle doesnt dry the dishes but I havent read the instructions yet. This is a large dishwasher holding lots of dishes. Dishes are clean after the cycle. Washes lots of dishes at the same time. Has handy utensil pull out to put away your utensils after dry.

The refrigerator is not keeping cold. The freezer is full of frost/ice. I had this fridge looked at twice in the past. Its about 6-7 years old.In the past, Maytag was considered a high end product. I wonder where the manufacturing is taking place for most of the parts. Could be it was cheaper to go overseas and now we are all paying for unacceptable products.I will never purchase Maytag. Maytag should be selling products they can stand behind! Products that are made in the USA, where our standards are higher and we expect products that work!

I am extremely disappointed with Maytag and the representatives I spoke with this evening. One laughed after I told her I was 7 months pregnant and without a fridge for a week after owning it less than a year. I was repeatedly and curtly told, We dont cover that, when I asked only to replace the recent food I had purchased. After having to request a manager several times, I was put on the phone with Dana ID ** who said she would not be able to help with any food despite the delay of a week for repairs to our fridge. However, she could extend our warranty for 6 months.The only reason we were able to get someone out as early as we did was because we knew a licensed Maytag service repair company. Otherwise, we would still be waiting for someone to come out to tell us it would be another week before repairs. The originally assigned service repair company by Maytag did not return our call. There was no concern or empathy from the Maytag representatives that I was pregnant and could have eaten food that was not cooled to prevent bacteria growth that would harm me and my baby.Even their service repair technician recommended to contact them about the spoiled food since it was impossible for the repairs to be completed before the end of the week. We will never purchase Maytag again. The appliance failed with no warning in less than a year, and the representatives made no effort to resolve our issue of being without food for a week.

We are extremely frustrated with this machine. It takes an extremely long time to go through the cycle, compared to past washing machines, even when it is working. It rarely completes the cycle and often goes back to wash and stops. We have no way of knowing if it washed or rinsed or what. To get it to finish, we have to turn the dial to drain and spin. The clothes always come out tightly twisted and tangled up and have to be untwisted and items pulled from each other....so they are extremely wrinkled! This is the first and last Maytag product we will ever buy. We HATE it!!! I would say it has been a lemon from day one but Home Hardware was no help when we complained. We tell everyone to stay away from this product.

I do not recommend this product. I purchased them 2 years ago. Within one month, the drum stopped working on the dryer. This was covered under warranty. In the last month, though, I have noticed that there are blue stains on the new drum. I do not leave clothes in the dryer wet. Last week, the washer stopped agitating or cleaning clothes even though the cycle would still run. I called for a service call and paid $82 for this. I found out the transmission was not working. This is not covered under the warranty. The warranty for entire machine is only 1 year. The 2-10 year warranty only covers the drive motor and wash basket. I cannot understand why a transmission is not covered. I feel like they are not standing behind their product. Finally, after a lot of talking, I did get Maytag to agree to cover the cost of the transmission part; but I am still obligated to pay $150 for labor. Why are products not standing up to use as in the past? I am very disappointed with these products.

Model #MFI2670XEM0, Maytag fridge top French doors, bottom freezer. Purchased fridge in May 2011 from Lowes, with a matching microwave. A couple months ago, I noticed puddle of water on wood floor in front of fridge, so I opened freezer to find ice on bottom with a sheet of fresh water on top. Call to Maytag was useless, also tried to sell us warranty. Guess that $300+ warranty would cover one year, so after the warranty runs out, would we have to buy another when it plugs again. Our kitchen floor is ruined, and the warping is coming close to our dining room. Googled problem online to see if there was an easy fix since it was out of warranty. I tried to defrost as described online, only to have it leaking again a couple weeks later. Will never buy a Maytag again. Guess that repairman in commercial is never busy because Maytag wont stand behind their products.

We purchased a washing machine, top loading washer model MVWC415EW1 on 9/2/2015 and the machine did not work right. 11/2/2015 is stopped working all together. It will not wash the clothes. The repair man says we need a new cold water valve. Maytag says it does not have the part to fix the machine. Period. Now we have a new machine with a 10 year warranty which does us no good as Maytag does not have the parts to fix. So it is back to a laundry mat until we can save enough to buy a new machine from anyone but Maytag .

Model # MF12269VEQ1 French doors with bottom freezer - This refrigerator was purchased March 2011 and it is forming a sheet of ice on the bottom of the freezer. We tried unplugging it overnight to see if it would correct itself and it hadnt. I googled this complaint and called the manufacturer to see if there was a recall. It seems a lot of people are having this problem. Several comments are to pour hot water in the drain plug or use a blow dryer to to the plug; however, you have to disassemble the whole bottom freezer, then unscrew the back to get to the drain plug. I feel this is a defect in this refrigerator.This unit was approx. $1600.00 and should not be having this type of problem. Who knows if I could actually get to it to try these things, that it could keep recurring. Im very upset as my husband and I are seniors on a fixed budget. We bought the name Maytag because we thought they built good products.

Built a new house, bought new appliances for the kitchen. Like others, did all the research, wanted to buy American made. Wow, did we ever make a mistake. Refrigerator is just over 2 years old. It is worthless. Repairman, Maytag Certified, says that it appears to be internal problems and probably come from the factory that way. He suggested I contact Maytag directly and they should be able to make things right for me and my family.So, I called, sat on hold for 10-15 minutes, and was finally connected to a customer service employee. I explained all that I knew about the problem, she pulled the repairmans notes and the notes of the technician that had spoken with the repairman. After reviewing the file, she informed me that my 2-year-old refrigerator was out of warranty and there was nothing that could be done.What ever happened to American Made companies standing behind their product? I didnt spend $2000 on a refrigerator that would last me 2 years. I expected 7-10 years, AT LEAST! I expected a company with the name MAYTAG to show some shame for creating a piece of junk and charging a customer this much money for something they know is obviously flawed from the factory. Shame? No. Guilt? None whatsoever.Caution to those considering a Maytag product. Run away! Go find a more reputable company. Go find a company who views customer service and quality products as a priority. I didnt purchase the cheapest refrigerator on purpose. I paid extra for American made and what I thought was a quality product sold by a quality company. Reality has now set in.

Hello, I bought a Maytag washer on 7/4/11 model #mvwc300xw0 serial # c12622108.I called Maytag about the machine not washing right, also the machine top and lid is turn from white to yellow. They had a service company come out they told me they should be replaced. I called Maytag and they told me the machine is only covered the first 30 day. This machine was made wrong. It started to turn color after a few months. Maytag told me they will not change machine because I Did let them know about the problem in 30 days. What can I do? Thank you.

Purchased Maytag dishwasher two years ago from Home Depot. It worked for about six months before it would stop working. When adding a dish after initial start would cause the unit to just die. After unplugging unit for a day the start/cancel drain buttons will flash. After reading online about a demo mode have tried and gotten it to work periodically. I continue to read online and have found there is a diagnostic mode. The settings are in a schematic packed with the unit. I found mine written in French (part #W10321879A). I called Maytag/Whirlpool and asked for the English version. They could not and would not provide me with part #W10321878A the English version, a single sheet of paper. They will only provide to a licensed repair technician. I am only asking for what should have been included in the original purchase. I paid $850 for a dishwasher that is not chump change. I know the control panel is bad but I would like to use it until the new part arrives. I think I may return the control panel and take my losses and go buy a brand that is not owned by Cesspool (Whirlpool).

I bought this large capacity top loading wash machine about 22 years ago and it has yet to fail me. It had never needed any repairs and cleans my clothes wonderfully. The brands reputation is well earned. Great washer!

We purchased a Maytag convection oven less than a year ago! Today is the 3rd time the heat sensor has gone on it! I want a new stove! I am beyond disappointed with the business and the product! Have always bought Maytag! Rethinking it now!!!

Was a Maytag washer. First one lasted one year. Second one replacement one lasted for years. But the company’s warranty is replacing this one without too much hassle. When it runs it does a good job. It’s a big load. All in all a very good washer.

I bought a Maytag Top Loader. I soon discovered that it is not possible to do a cold water wash. After much communication with Maytag Customer Service it was determined that there is no way to bypass it. And it uses a lot of hot water, even on a cold wash. Their explanation was that the water needed to be a certain temperature to make the detergent work effectively. The same detergent that I’ve been using for 40 years with cold water in my Speed Queen. When I need to do a cold water wash, I go to my parents home and use their washer. Disappointing purchase, my last Maytag, for sure.

Its about Maytag MDE7600AYW Atlantis electric dryer issues, Nov 2005 model. There is an obvious design flaw. I have replaced the automatic dryer control board twice since 2005. The unit simply never shuts off, or cooks your clothes for 2 hours. Who will recall this unit and fix the circuit? They will not admit their error.

My Maytag refrigerator was purchased from Home Depot less than 3 years ago. It is a French door, bottom freezer draw model #MFI2569VEA1. Every four days, there is a huge puddle of water at the base of the unit and it is starting to ruin my ceramic tiles. I tried the online video solutions to no avail. Home Depot wont repair it, they told me to contact Maytag. Maytag wants me to purchase a $375 warranty, which is 30% of what I paid for the refrigerator. I will never buy a Maytag refrigerator again, or any Maytag product for that matter. They once stood for solid reliability and peace of mind, now you get a piece of junk instead. I cant even sell it on Craigslist if I wanted to because who would want it? If a class action suit is ever initiated, Ill be on board. I hope Consumer Affairs contacts me.

I purchased this set of Maytag Centennial Washer and Dryer from my local Home Depot in Dec. 2011. I havent had a repairman come out yet, but I am extremely dissatisfied with them. The washer is a problem because it doesnt seem to fill up with enough water to wash the clothes. Also if you want to add something to the washer that you forgot you stop it, and go to restart it again, and it starts removing all of your soap and water again. This is a waste of money, if you cannot stop it and start it again without it filling up again. I would not recommend anyone buying this HE washer & dryer. Also the dryer seems to heat up too hot to me.

My husband and I purchased a Maytag Neptune washer and dryer set back in early 2005. It was our very first major appliance purchase together as a young couple. We were talked into going with the Neptunes as it was considered one of the high end models at the time, and it came with a 10-year manufacturers warranty, which by itself was a major selling point for us. We have now had our Neptunes for a full decade and I am happy to report that we have not had one single problem with either the washer or dryer the entire time we have owned them. In fact, they are still going strong to this day. However, as it has been 10 years, it is now time for us to upgrade. We have purchased all new kitchen appliances within the past year and we decided that its now time to upgrade our washer and dryer as well and go with a steam set. We will most likely end up selling our Neptunes since we will have no use for them once we get our new set. They have served us extremely well over the last 10 years and we wouldnt hesitate to buy Maytag appliances in the future.

My Neptune Maytag pair have been dependable. Great features. Now at 20 yrs old still kicking. Washer-front loader now has issue with fab softener going into wash correctly. Could be build up? Trying to self-fix. Very gentle with washing fine things. Hope I can keep going with them.

I would highly recommend you do some research on the Maytag bravos XL machines and dryer.This thing is about as good as a piece of paperweight thrown in the fire for no good of nothing. Warranty ran out but it has a 10 year warranty so I don’t understand, bought one year ago been broke down three times in that time. Speed queen all the way.

We bought a Maytag dishwasher 4 years ago, we had to have it serviced a few months after purchase for the soap & rinse agent dispenser not working, then a few months after warranty was up the buttons on machine wouldnt work, the control panel failed so we had to pay for a new one and install it... Well last night exactly one year from the install of the new control panel I walked into my kitchen to find it full of smoke and the dishwasher pour out smoke, when my husband came home he took the door off and sure enough the control panel was burnt and melted! Very scary. It is a very good thing I was home and this is why I never leave appliances running if I am not home.

The fridge has a grinding noise that is getting worse, by the day. I cannot seem to define the exact location of problem, whether the freezer or the fridge. Maytag you stink, and your web site stinks, too.

I have a Bravos washer model # mvwb45owqo and matching dryer. The price for the pair was $1347.00 plus tax. The washer and dryer were bought Jan 14 2010. 10-10-13 the pump went bad and was replaced. I paid $ 221.00 to have it replaced. 10-31-2013 I was washing a load of cloths and it was very noisy. I call the local dealer and they come out and said that it needs a drive shaft tub part #w10193886. I would be about $300.00 to replace the part. Also they charge $75.00 for a service call. I called Maytag and talked to Ashley (**) from customer service and she said they could not give me any help that the washer was too old. I might also add that my last washer was 3 years old and the motor needed to be replaced. It was also a Maytag. I always thought if you paid more money for quality it was worth it. I am sorry I did not buy a cheap machine from Sears or somewhere else. It would of been 1/2 of the cost and I could of replaced it after 3 years or so if necessary and still been money ahead. We also have 4 rental homes that have all Maytag in it. I will be holding my breath that they are not junk also. I will tell everyone I know not to buy Maytag and I will never own anything that has the Maytag name on it again.

It doesnt agitate enough to move clothes around. Doesnt put enough water in tub, even on deep fill just barely gets to the top of clothes. Washed a shirt 3 times by myself to get dried mud off of it. 3 time it was washed bumy its self. Clothes do not to get as clean as they did in the old style washers that had good agitation and the agitator that was bigger than whats in these new ones. And water. Need water. We arent trying to dry clean. And even thats done with a liquid that totally covers clothes and moves around better than this garbage I have right now... Looking for an old washer to replace this one... HATE HATE HATE THIS WASHER.

I purchased a Maytag model 4000 Front Loading washer in April 2010 and in May 2011, the tub bearings went out which is a $600 repair. Now in January of 2012, the tub bearings are going out again. Neither Lowes nor Maytag are willing to do anything to remedy the situation. Do not buy Maytag and do not buy from Lowes. Their major appliance buyer has to know about this and continues to retail a product not fit for its intended purpose.

I purchased my Maytag Bravos from Lowes in early 2014. A few weeks after the motherboard fried and Lowes replaced it with a new one. Within my 1 year warranty the new machine had another fried motherboard. Maytag replaced it for free. Now less than a year later the motherboard is fried again. Needless to say I just purchased another washing machine. Definitely not a Maytag. Now I just have to deal with a dysfunctional piece a junk for a few days until I get my new one. After reading all the complaints on here and other sites, Im very disappointed with Maytag. These machines are obviously lemons and any good company should recall them. Mine will be going straight to the junkyard. I have no interest in having a washer that breaks down every 10 months. Definitely the last thing I will ever purchase from Maytag.

Whirlpool owns Maytag and it appears that selling poorly made products is now their focus. When I purchased this Maytag 30 Gemini double oven range, I thought I was buying a superior product. Now, I am on my 3rd repair. When would it fail, on Christmas Eve morning when I am trying to prepare dinner for 20 people who are coming for dinner party. I paid too much for this piece of junk. From now on, I am buying from the scratch and dent sale because there are no quality appliances manufactured today. Buy cheap and it wont irritate you so much because no one especially Whirlpool owned companies focus on quality.

Bought washer and dryer as a pair and Ive owned for 8 years with zero issues. Everything works as built and promised. Why would I expect anything less from a brand like Maytag?

We purchased a Maytag Dishwasher Model #MDBTT60AWW3. Shortly after manufacturer warranty ran out, the control panel went out. Luckily we had purchased the extended warranty. The repair company came out and put a new control panel in it. Two months later, the control panel goes out again. The warranty firm sends out a different repair company. They replace the control panel again. This time it doesnt work. They replace some of the buttons as according to the repair person they arent registering the correct OHM reading. It works again. Yay!. A week later, its not working again. The repair company is coming back. This is really starting to get old. Between the multiple times it has broken down, waiting for the repair company to come out, diagnose the problem and order parts, we have been without a dishwasher for approx. 2 months the multiple times it has broken down. Im so fed up with this thing. I also will never ever buy another Maytag again. They need to have a major recall on these because of the terrible, terrible control panel. This isnt just me, its a lot of people.

2013 We purchased from Lowes Maytag washer and dryer front load stackable. We live in a house 1890. We have a closet that these units go into so we are restricted to what brand we can buy. WE read the reviews. People must lie or are paid to write good ones. Within a few weeks the washer was giving us trouble. The door latch was not closing properly and it would take up to 20-30 min. to get it to start. Called and they said the latch was stuck. Again started having problems on and off. Months went by and had another service call. Same issue. Fixed it again. 2014 again same problem. We have to order a new latch and some other part. They could not get the part. Called Maytag directly and they were back ordered. What does that tell you. This is a major problem so much so that no one anywhere had the parts. 6 wks to finally get it and got it fixed. But in the meantime, the dryer was not working correctly. The clothes were damp and lint was all over. It was like a steam bath. They came out and when they looked at the back of the dryer it was burnt. Now this is what upset me. He said it could have caught fire and burnt down our house. Nice. The dryer was shot. They said to fix it would cost more than it was worth. Our warranty gave us a new dryer. 3 wks later I have my washer and dryer back working. In the meantime we have spent more time at the laundromat than at home. Brand new washer and dryer and are going to the laundromat. We had the dryer 5 days before it stopped working. Brand new dryer. Called and got a service call. The spring on the start button was not correctly put in. Who inspects these products. This was not right from the factory. So they fix it. Said if it happened again they would need to replace the entire thing. I do not know what that means. That was Dec. End of Dec. the washing machine is not running through the cycle. It had weird display on the washer. Thought maybe it was overloaded. Had to cancel and drain and then hit drain and spin. This takes not only more time but more electricity. I put in 2 sheets and it did it again. Had a few loads that ran properly and again it started. Called for service. He comes out and the motor that runs the belt to spin and some circuit board is shot. They call 2 days later and say that no parts can be found anywhere. WTH! It is 18 mos old and already the parts are extinct. So the warranty company said it was not worth fixing. They are giving us a new washer.I remember the commercials about Maytag that the repairmen had nothing to do. Well I thought it was because they did not break down. No... they cannot find parts. This is unacceptable. We have to go through the inconvenience of them not working and schlepping to the laundromat baskets of clothes. In the winter this is not fun. We are retired. Have to walk down icy steps. I have a washer/dryer upstairs and I cannot use them. Dont work. Not just the aggravation of dealing with repairs but not getting parts available, then having to wait to get money back to order a new washer and dryer and then get the dryer and 5 days later it doesnt work. Now we have to wait 2 wks for a new washer. It better work. Have to buy the warranty over again on each product cause they fulfill it when they buy you a new product. So this costs us extra money. The money we pay at the laundromat. The cost of electricity every time we have to run the washer 3-4 times to get it to spin out the water so I can dry them.To say I am upset is an understatement. I was told by a rep at Lowes, well Maytag has about 3 lemons a yr and you just got all of them. That was their consolation to our problem. I think Maytag needs to inspect their product. Our house could have burnt down. It is not a matter of parts going bad but damn the stuff is not even 2 yrs old. And the dryer was 5 days old when it stopped working. WE had a Maytag dishwasher and it was installed brand new and did not work. It had a defect in it. I never got to wash one dish in it and it had to be repaired. So I am not happy with Maytag. You go on Facebook and tell your story and all the Maytag horror stories come out. You need to do something to save yourself. Your company name is going down the tubes. Thought you should know this.

I have Control Panel issues with my Maytag Quiet Series 300 Dishwasher. I have saved myself hundreds of dollars! The problem occurs when oxidation or steam shorts out the ribbon on the control board. Simply shut off the power to your dishwasher. Open the 5 or 12 screws on the door. Open the black box where the Control Panel ribbon enters the Control Board, slide the white tension clasp away from ribbon and clean off ribbon using a paper towel. Re-insert ribbon and slide tensioner in place. Replace all parts and turn on power. Job done! I hope you have as much success as I did.

Our Maytag Atlantis dryer had smoke coming out and almost had our house on fire! Had it not for us double checking the entire house would have burnt down! The dryer is less than 10 years old and already it is tearing apart. I cant risk using it again. Terrible company. I would never buy Maytag products ever again!

I bought the dryer (Maytag Gas Bravo Dryer) from Home depot in December of 2010. The thermostat went out in July of 2011 and has replaced the same part 5 times up until August of 2011. Then they put a new burner with a thermostat and it lasted till June 1 of 2012. Now the warranty is out, they want me to repair this piece of **. I will never buy a Maytag product again.

We purchase a matching Maytag washer and dryer set and within the first three months our washer began to give us error codes and would not wash our clothes completely on any cycle. It was repaired and we began to have the same issues within the next couple of months. This all happened within the first year. We called customer service about extending our service warranty due to the multiple malfunctions of this washer. We were given the run around and, quite frankly, the attitude that this was not their problem. I WILL NOT BUY ANOTHER MAYTAG PRODUCT! Thank you customer service for ensuring that I will not be a repeat customer!

I am writing to tell you the dishwasher sold to my family malfunctioned as a result of an apparent design flaw. I also ended up wasting an entire day for a service person who never arrived. On October 14, 2009, my family bought a Maytag Dishwasher (model #MDBH979AWW) from Home Depot. It had run beautifully until last week, when the left-hand side of the control panel went dead. I then called the Maytag service number (800-688-9900) listed in the instruction manual and scheduled an appointment with the A&E Factory Service vendor for the following Friday (July 6th, 2012) between 8:00AM and 12:00PM. Around 12:30PM, no one had arrived, so I called again. I was told by the agent that the technician was en route and would arrive at my home in forty five minutes. At 2PM, still nobody arrived. I rang again when I was then informed that my name had been strangely kicked out of the system and made available for a reschedule. Wanting to stick with a Maytag-approved business, I went ahead and scheduled the next earliest appointment available, Monday, July 9, 2012. The technician from A&E Factory Service that actually did show up reported that the entire control panel had to be replaced at a cost of $281.48. Interestingly, he added that he had seen other Maytag dishwashers with this exact same problem and recommended that I wait until the water settled before adding extra dishes during a cycle since water apparently leaks into the electronics via a small gap on the top of the inside of the door. Of course, there is nothing in the instructions warning against such.I chose to fix the machine since I didnt have the money to purchase a new one. Are your dishwashers designed to last only a few years? I truly believe that I have been duped by Maytag since this problem resulted from a design flaw. I am asking you to please look into these matters and correct any wrongdoing that you see fit. Copies of receipts for the dishwasher purchase and service repair are enclosed.

I bought my Maytag Bravos washer and dryer set about 3.5 years ago when I moved into my home. There was a 20-year old set here that did work, but I wanted something newer and more efficient, so I donated the old set and bought these. Performance of the washer has always seemed mediocre, clothes dont get as clean as I think they should, whites are dingy, despite using hard-water additives and the correct HE products.A few months ago, the washer started a new behavior: stopping during the initial fill cycle and displaying an F1 error. I soon figured out if I hit cancel then start again, it would resume filling and proceed with the cycle. Over time, I had to repeat it more and more. Its now up to ten F1 errors both at the beginning and end of the cycle. I dont have that kind of time to babysit my washer. I already have a full-time job.I have called Maytag/Whirlpool twice now, both times getting unsatisfactory answers. Even after escalating to the customer service supervisor, I was basically told that it is most likely the control board that is the problem and since Im no longer under warranty (that washer ‘is’ almost 4 years old, maam), Id either have to order the part myself from their supplier (total cost $250 + the risk of DIY), or buy their service package for about $350 which included fixing that problem plus one additional years warranty.I pointed out that for a major household appliance that I (over) paid for, I expect a life of more than 4 years, especially since I had a working 20-year old washer when I moved in here. Since when is this acceptable? I could understand if it were a wear-and-tear part, like a rubber seal or something that moved constantly and would eventually need replaced. But this is the electronics module, something that cant (or at least, shouldnt) be worn down or broken by use or even user error. This is an integral part of the machine, and if it has a fault (which it clearly does), the manufacturer needs to stand behind it and help the consumer.What angered me even further is that the customer service manager even admitted that models similar to mine had had similar problems, and a free control board was sent to those customers. But my model was not in that range of production, so clearly they have no fault, in their eyes. Apparently, its not even remotely possible that maybe when they determined the range of models they believed to be faulty, mine hadnt been in use long enough to display the same behavior? Maybe the range they selected is too restrictive and they missed some. From the volume of complaints Ive seen online, Id bet that to be the case.I asked to be transferred to their legal department, and was refused because we just dont transfer customers to the legal department. Well, I just dont buy Maytag or Whirlpool anymore, and Im going to do my best to make sure nobody else does either. Im replacing this ** with a different brand, one Ill be sure has tremendous reviews and a manufacturer that will stand behind it.

We purchased a new Maytag Bravo washer and dryer on March 4, 2011. On January 26, 2015, our washer stopped spinning the clothes. We purchased these appliances while preparing for retirement, thinking we would possibly never have to purchase them again. There is only two of us! Wrote to Maytag (when it was still Maytag) and got a response of So sorry **, we can fix your washer for $319.00. We could buy a new washer for not much more than that!!!!!

In the last 6 years my husband and I have bought the high end front load Maytag washers and both have crapped out within the year. I will never buy another product from this company again. Their customer service was no help and the washer needs to be rebuilt. We are waiting for parts which are back ordered months in advance. I will have no washing machine for at least 2 months. I do not trust any product made by Maytag and any company who sells Maytag should be ashamed to sell their product. There is nothing that I have experienced that would make me trust this company whatsoever!

OK, LAWYERS -- Where are you?!! You have a lot of very unhappy people who feel they have been justifiably TAKEN! Whirlpool needs to replace these refrigerators with another brand! We bought same bottom freezer Maytag refrigerator in 2010. Luckily, which we dont usually do, we purchased a five year warranty plan. Within six months we noticed the rubber seal on our refrigerator on the french door part was turning yellow and then getting darker. We feared something was burning the rubber. A Maytag repairman looked at it, called Whirlpool, told them that there werent enough parts to fix this refrigerator. Whirlpool asked him what they should do and he told him it should be taken out on the front lawn and burned (yeah for that repairman)!! Whirlpool agreed to replace the refrigerator with one, very similar but a new model #. Thank heavens, after our insistence, the warranty was extended to the new one. Now after about three years, we are having the same problems that all of you are having with the next one.. Our Home Owners insurance adjuster just gave us a settlement to have all the ceramic tiles removed, which are cracked in almost two dozen places, and whole floor replaced (minus our $1,000 deductible). The floor was put in new three years ago. The refrigerator repairman is next to come out. From what I have just read about all the complaints on this refrigerator, NOTHING is going to fix this problem short of replacing it at our expense. My advise to everyone --- FIGHT THIS. Write to Whirlpool (not Maytag -- Whirlpool owns it), and blast them over and over with letters and complaints and threats of lawsuits. Why should we be taken for that amount of money while Whirlpool does nothing but keep it. A class action suit is badly needed. Big corporations should not be able to take people over like this and get away with it. If it takes a lawyer willing to take on a class action suit, this is it! In the meantime, bombard Whirlpool with letters and dont stop! It takes persistence, but in the end -- most of the time, we will prevail. Big companies hope we will give up and go away. They count on it. Dont let them win!!! I have had a Maytag washer and dryer for twenty years with no problems. Problem is that Maytag doesnt exist anymore -- who is making this....?

The washer is so loud it can be heard all over my home (my home is 2700 sq.). It sounds like metal to metal grinding. I was told thats how the run and the first bit of water isnt enough to even wet the clothes. Id never buy another one (even though this is my 3rd Maytag washer. Im 78 yrs.old).

I have read all the complaints. I have similar issues with Maytag Bravos. I’m frustrated that modern tech products stink to high heaven, especially when we refer to clean clothes not being cleaned well. The specific issues I keep getting are the following: the LF codes appear and the cold water does not fill so that it wont rinse or drain. I have replaced the defective washers and that helped for one load. I refuse to fix it. Why throw good money out for the same bad product? I’m looking for a no bells and whistles washer or dryer that works. I have issues with the dryer, too. No more Maytag products in the future. Question: Who truly makes a good reliable product nowadays?

Quiet, well priced and reliable technology which makes owning this dishwasher an easy buying and owning experience. Having the brand backed with great reliability and if needed excellent service makes the buying decision easy for the consumer.

We purchased a Maytag refrigerator (MBF2258XEW) less than 6 weeks ago, and the compressor has already failed! Its not good, but the reason I am writing is their customer service (or lack of it)! We were told that it would take 3 weeks to get the replacement part, which was only 45 days old. Home Depot, where I had bought it, has been great; and they pushed Maytag/Whirlpool to agree to replace it. But Home Depot cannot not get us a new one until the paperwork comes from Maytag. We were told by their customer service that it would take 4 working days just to process the paperwork! Thats working days, and this is a Friday! So now, theyve all left for the weekend, and I still have no refrigerator and no idea when I will get one! They said no to getting the part faster, no to speeding up the paperwork, no to me returning it and getting a refund, and no to providing me with a rental. Please consider this when making any new appliance purchase.

About 4 years we purchased a dishwasher model # MDB7749AWM2 made by Maytag.The first part of Aug. 2015 it quit working. I had a repairman look at it and he said it was the control panel and he would order one. He ordered it and we waited a couple of weeks, no part. He called about it and they told him Sept. 9th it would be sent. Sept. 9 came went and no part. He called them again and they told him they had no record of the order. So he ordered it again in few weeks, was told it was back-ordered. This happened a couple more times and I told him to cancel the order. I would go buy a new one but not a Maytag.

Purchased my 1st brand new washing machine almost 3 years ago, a Maytag Centennial Washer for a little more than $600.00. Now it needs over $400.00 worth of repairs to get it working. Theres a reason the Maytag repair guy has nothing to do. Its because their products cant be repaired and are disposable. 25 years ago we bought our first washing machine that was used. It lasted for 22 years before it died. Maytag cant make a product that can last for 3. Also got stuck with a $65.00 service fee for them to tell me its broke and not worth fixing. Do yourself a favor and steer clear of their products.

The dishwasher doesnt clean and the dishes and silverware come out greasy. What a piece of crap.

We purchased this machine (Bravos XL top load washer) in August and its been nothing short of a disaster. It doesnt clean anything. Within two washes my cloth diapers were unusable, loaded with ammonia and stains. Our camping clothes wreaked of smoke. I tried multiple cycles, more detergent, less detergent, larger loads, smaller loads. Doesnt matter. It doesnt clean. I called customer service within a week and waited 6 weeks for a service call. Into third trimester of pregnancy and recovering from an MVA, I was washing soiled clothing by hand in bathtub desperate for help. I only wish Id known about their 30 day money back guarantee. After many calls, no shows and cancelled appointments, the first tech comes. He tells me the machine is fine. They just dont clean well. Hes not surprised. I call the appliance shop, they said the same thing. That they wouldnt have sold me the machine if they knew I had dirty laundry to wash. (Who washes clean laundry?). They wont help us. We call Maytag back. They send another tech. He says the same thing. Tells us to keep complaining to Maytag. I call again and they tell me that if I want a service tech, I have to pay. Theyve deleted all my feedback from their social media site and refuse to provide any assistance. The machine is nice looking and makes big promises but thats where it ends. Save your money. Youll get better results with your grandmas washboard.

Maytag Model #MGR7662 range - We inherited this oven when we bought my mother-in-laws house 2 years ago. We had to get a thermometer to keep in the oven since the temperature is never consistent and is usually 50-100 degrees lower than the digital readout. We will be replacing this oven as soon as we can and it will NOT be a Maytag.

I bought a Maytag MEDB835DW0 s/n M51202974 just about 2 months ago brand new. After less than 2 months it malfunctioned that it would not start. I called the customer service center on Sept 11, 2015 to report my problem. The rep I got was polite and caring and said she would keep on top of this. On Monday I called the customer service again to get an update. They could not locate one of the authorized repair people. The one they found did call me back but I was out of their service area and would not service my dryer. I was told that my problem was turned over to their Maytag/Whirlpool research or resource to find a repair and I would be advised within 7 days. They did give me options, I could take my clothes to a laundromat, which is 17 miles away where I love and they wont pay for my gas. Or I could get my own repair center but they would only cover up to $150 of the repair in labor cost and the part would have to come from Maytag/Whirlpool center. Then I would have to send my invoice to Maytag/Whirlpool for reimbursement. Now a company that cant get me a company to fix my dryer is going to send me my money back to me in a timely manner? I dont think so... Now on Monday after talking to the customer service I got a request to fill out a survey of my experience. I filled it in with details and today they called me from the corporate off in Benton Harbor regarding my survey. Well I finally thought I would have some action on this... Oh no was I wrong, they wanted to know why I filled it that way. I told them that this is a warranty issue. They did not offer me anything new but the same crap that the customer service offered. I now have a dryer less than 2 months old that I paid cash for. I am also 70 years old and on a fixed income as I explained to the Benton Harbor. It is quite evident that they could care less about customer service and their warranty. They do advertise on TV the Maytag repairman. Trust me this person does not exist and now I have $700+ item that I should put out on my lawn, take off the door and use it as a planter... and have a sign on THIS IS MAYTAG. DO NOT PURCHASE ANYTHING FROM THEM. I am so frustrated with this issue I want to scream.

This is not about a Bravo but Maytag is the biggest piece of junk Ive ever owned. Have not had the washer but a couple of years and is leaking somewhere inside of the machine. Have to turn the water on and off just to wash clothes and still laundry room floor soaked. The dryer I have to run for 70 mins. on high heat at least twice to dry clothes, 3 times for your towels. Of course it lasted long enough so the warranty had run out. Never ever again would I buy this crap.

We had a Whirlpool stove/oven for many years, and it was finally time to trade it in. Everything about that unit was good. While shopping for another Whirlpool, the sales rep told us that Maytag and Whirlpool are one and the same. That we found, is false. An important feature for us in an appliance is the self cleaning oven. The Maytag oven had to be leveled four times after it was installed, in order for the self clean feature to function. The self clean part is only a small indented portion of the bottom of the oven, not the entire oven. And even that does not clean. After going through the dealership service about this problem, I contacted Maytag. My final frustrated summary to the rep was that I understand that we bought a lemon, and you are not going to help us in any way. I just want to say to anyone considering a Maytag stove and oven, raise your standard. If you choose Maytag, you will only be disappointed. I am.

We bought this stove in 2014. One knob got stuck while my teenager was cooking food on the gas stove. He called me at work worried because he couldnt turn it off. My husband left work right away to go home. We thought it was just a bad plastic knob. Now a second knob is stuck in the on low position. There is a third knob that feels hard to turn. That will be 3 burners. This is ridiculous. Its a safety hazard. We consumers have to worry if the house will burn down, get CO2 in the air, and if our family and children are safe. We thought Maytag was a good appliance. I will not buy another Maytag. They should recall this stove top/oven. I have read so many of the same complaint on this website as well as online in general. I cant believe they continue to sell this with this much of a safety issue. Please take it off the market.

I purchased a Maytag dishwasher (Model MDB7809AWWI) in Sept. of 2009. In 2010 and 2011, it had dead control panels. The first time, it was under warranty. The second time, it was not, and I purchased a costly service plan to have it repaired. Now, 2012, its dead a third time. Maytag tried to tell me that I could purchase another plan for $289. I informed them that for that cost, I can replace it with a dishwasher that doesnt require costly service plans and yearly repairs. They informed me that their parts only have a 30-day warranty. If theyre not willing to stand behind their products enough to admit that one is faulty, then Im not willing to stand behind them as a company.

This washing machine worked great for just under 3 years. I noticed it wasnt draining completely. Per my appliance repair guy, the bearings were shot & it was going to cost over $300 to fix it. Called Maytag because my owners manual stated I had a 10 yr warranty. Wrong. The warranty only covers the wash basket & the drive motor. Look on Maytags Facebook page & you will see pages & pages of complaints on all of their appliances. Refrigerators, washers, dryers, if its got a Maytag name on it, its broken. Many of these appliances worked for only a year out two before they bit the dust. I went to Maytags fb page & ranted about their poor quality products & Maytags refusal to stand behind their products. Know what happened? They sent me an email stating that theyd reviewed my case yet again & there was nothing they would do. Then they blocked me on fb. Yep. Please please before you buy any Maytag/Whirlpool/KitchenAid product, please dont! Save your money & buy another brand. All Maytag will do is send you a form letter telling you they understand your frustration & you can email them your info, theyll investigate & get back with you. When (if) they respond theyll tell you theres nothing they can do. Basically you are sold, too bad, so sad. I now have a $600 piece of junk sitting in my garage. Im hoping I can get $20 out of it from the scrap yard.

We bought a Maytag dryer and within two years the drum cracked. It will cost over $500 to repair it and then will the new drum be better? I bet not. Piece of junk.

My husband and I bought a Bravo XL washer in the fall of 2015. I certainly wish we had read the reviews on this site of this product. We would have saved ourselves a lot of money and grief. This machine does not clean clothes and actually damages them during the spin cycle as reported by others. This low water no agitator technology does not work on a top loader. Stuff doesnt come clean! Im not sure what we are going to do but we learned a valuable lesson the hard way. We purchased this machine in September of 2015 and are unhappy with it!

Wish I would have read the many, many, many reviews on the Maytag MDB8959SBS dishwasher before buying it. As noted by others, the touch control buttons stopped working 1 month after the 1 year warranty expired and Maytag wont do anything about it. BE WARY OF THE 10 YEAR WARRANTY CLAIM - IT DOESNT COVER THIS PROBLEM. Maytag should issue a recall on this product and do the right thing - take care of customers like they used to.

We purchased our Maytag Bravos washer/dryer in January of 2012. In October of 2013, I noticed that the lid would not close properly. In examining the lid, we discovered that the screws were in tact but the information panel on the inside of the lid had come unglued causing the lid to be obstructed from closing properly. After calling Maytag we were told that they make a quality product and, in what I consider to be a condescending reply, could not help us. Replacement of the lid with the service call would cost almost the cost of this expensive washer. So disappointed in what we thought was a wise purchase!

We purchased the Maytag Bravos MCT in July 2017. Just passed the 1 year warranty and the glass door just shattered. No reason for it really other than it must have been defective. Nothing dropped on it and it wasnt cold or hot in the room. I got nothing. Maytag said they didnt know why it would happen, and would have to send service tech out. A lid for this type of washer alone is $200-$300. Buyer beware. Dont get a glass top loader.

I purchased my 2nd Maytag Neptune washer in 2005 to replace an early Neptune that was complete junk. This one worked OK until this year when it began to make awful noises. After research, I decided it was the bearings that failed. I took the unit apart to get to the bearings and found out the entire outer tub must be replaced not just the bearings, at a cost of $515. What lousy engineering, the bearings dont come out of the housing. No wonder Maytag repairmen are so bored. There is nothing to fix, you just buy a new washer. I wont buy Maytag this time.

Double door Maytag 3 years old has been leaking water in freezer floor and forming sheet of ice. After reading the reviews, I may decide to buy a different brand. Why spend more money on repairs! Very bad experience!

At 14 months old Main computer box failed, caused the machine to shut down on unbalanced load ($400). At 28 months old Main computer box failed, caused the machine to shut down on unbalanced load. In addition when the service guy was underneath the machine to change the module he noticed the stator housing to the motor was falling off. He said he never saw anything like it. After reading about all the problems people have with these machines I have talked friends and relatives out of making the same mistake of buying an old and trusted brand like Maytag. .

We bought this refrigerator one year & 3 months ago & we have had various issues that are now no longer covered under the warranty. The pantry drawer has a peg on the side that is plastic & broke off on the right side. Will have to replace the whole right side panel. One of the door handles is coming loose which should be an easy fix, but its just annoying that it happened at all. Now the control panel is reading OFF/OFF & isnt responding at all. Tried unplugging for 10 secs, then plug it back in, but no luck. I cannot find any info online regarding this issue, so we will have to call Maytag. Hopefully, there is an easy resolution to this problem & we wont have to buy a new motherboard.

It does not completely drain all water out of until. So unless your running the washer every day, you will end up with the most horrible smell coming from standing water. It is very irritating and so fowl smelling.

I bought a Maytag dishwasher less than two years ago. The Maytag repairman just informed me that the control panel, the control board and the harness were burnt and needed to be replaced with parts costing over $300. I said, No, thanks. I paid him the $99 service call fee and called Maytag to see if they would help. Nope, they pretty much said, tough luck.