Appliance Types
- Air Conditioner
- Automobile
- Chainsaw
- Circular Saw
- Dishwasher
- Drills
- Dryer
- Drywall Screw Gun
- Furnace
- Gas Fireplace
- Gas Grill
- Gas Patio Heater
- Grinder
- Heat Pump
- Impact Driver
- Impact Wrench
- Microwave
- Nailer
- Orbital Sander
- Pool Heaters
- Powerwall
- Range
- Refrigerator
- Television
- Washer
- Water Heater
Appliance Brands
- A.O. Smith
- AccuCold
- Admiral Craft
- AGA
- Airrex
- Amana
- Ambiance
- American Range
- American Standard
- American Water Heaters
- Aquacal
- Armstrong
- Asko
- Avanti
- Avenlur
- Azure
- Beko
- Bellfires
- Bertazzoni
- Blackstone
- Blaze
- Blomberg
- BlueStar
- Bosch
- Bradford White
- Bromic
- Bryant
- Cafe
- Calcana
- Capital
- Carrier
- Char-Broil
- Char-Griller
- Chrysler
- Coates
- Coleman
- Comfortmaker
- Commercial Chef
- Continental
- Cosmo
- Cove
- Crown Verity
- Dacor
- Daikin
- Danby
- Danfoss
- DaVinci
- DCS
- Deco
- DeWALT
- Ducane
- Dyna-Glo
- Dyson
- EcoSmart
- Electrolux
- Element4
- Empava
- Equator
- Eurodib
- European Home
- Everdure
- Farberware
- Fhiaba
- FibroPool
- Fire Sense
- Fisher
- FiveStar
- Flare
- Flash Furniture
- Focus
- Ford
- Forno
- Forte
- Frigidaire
- Fulgor Milano
- Gaggenau
- GE
- General Motors
- GlowBrand
- Goodman
- Grundig
- GSW
- Haier
- Hayward
- Heatstar
- Heil
- Hestan
- Hisense
- Hitachi
- Hotpoint
- iio
- Ilve
- Impecca
- Ingignia
- Insignia
- JennAir
- John Wood
- Keeprite
- Kenmore
- Kenyon
- KitchenAid
- Kucht
- La Cornue
- Lennox
- LG
- Liebherr
- Lifetime
- Lion
- Luxaire
- Lynx
- Magic Chef
- Marvel
- Maytag
- McQuay
- MicroFridge
- Midea
- Miele
- Migali
- Monogram
- Montigo
- Mr Heater
- Napoleon
- Navien
- Nexgrill
- Noritz
- Panasonic
- Patio Comforts
- Payne
- Pentair
- Perlick
- PITT
- Premier
- Raypak
- Real Fyre
- Regency
- Reliance
- Rheem
- Rinnai
- Roma
- Ruud
- Saber
- Samsung
- Schwank
- Sharp
- Smeg
- Solas
- Sony
- Spartherm
- Speed Queen
- StaRite
- State Water Heaters
- Stiebel Eltron
- SubZero
- Summerset
- Summit
- SunGlo
- SunPak
- Sunpentown
- SunStar
- Superiore
- Takagi
- TCL
- TEC
- Tempstar
- Tesla
- Thermador
- Thor Kitchen
- Toshiba
- Town and Country
- Toyota
- Traeger
- Trane
- Twin Eagles
- U-Line
- Unique
- Vaillant Group
- Valor
- Verona
- Victory
- Viessmann
- Viking
- Vizio
- Weber
- Westinghouse
- Whirlpool
- Whynter
- York
- ZLINE
Article Categories
- Air Conditioners
- Appliance Care
- Appliance News
- Dishwasher News
- Drying Machines
- Furnaces
- Gas Fireplaces
- Microwaves
- Pool Heaters
- Refrigerators
- Stoves - Ranges
- Tips and Tricks
- Washing Machines
- Water Heaters
More Articles
Maytag Washer Model MFW7020RF
Maytag - 5.0 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and Pet Pro System - Midnight Steel
Get a clean you can see with the Maytag Pet Pro washer that's built to remove pet hair. Press the Pet Pro Option to unleash additional water and a deep rinse to lift and remove pet hair with help from the built-in Pet Pro Filter.* Extra Power boosts stain fighting on any wash cycle so you can walk away while stains wash away, while the 16-Hr Fresh Hold option keeps clean clothes fresh for up to 16 hours after the wash cycle ends. And with a 10-year limited parts warranty** on the direct drive motor and stainless steel wash basket, this washer is ready to tackle loads for years to come.*Results vary based on pet hair type and fabric type.
Manufacturer: Maytag
MODEL: MFW7020RF
MSRP: $1299.99 USD
Maytag Washer Model MFW7020RF Error Codes
CODE: LOC or LC
PROBLEM: Control Lock has been activated
FIX: Touch the Control Lock button, or (on older models) determine which button activates control lock from your Owner's Manual. Some models require you to press and hold the button.
CODE: dET
PROBLEM: Detergent cartridge not detected in the dispenser.
FIX: This is on select models. If you are using single-load doses of detergent, ignore this message. Ensure the dispenser cartridge is inserted correctly and the dispenser drawer is shut completely.
CODE: Int
PROBLEM: The cycle was paused or canceled.
FIX: The washer may take 20 to 30 minutes to stop spinning and drain, and will display this error code during that time. To remove the code, press pause or cancel button twice and the power button once. If the code is still displayed, unplug the washer or disconnect the power for one minute.
CODE: rL or F34
PROBLEM: Items were detected in the washer during the Clean Washer cycle.
FIX: Remove items from the drum and restart the Clean Washer cycle.
CODE: Sud or Sd
PROBLEM: There are too many suds in the washing machine.
FIX: The washer will not be able to spin out water with the excess suds. When "Sud" or "Sd" is displayed, the washer automatically extends the rinse time to remove the excess suds. During this time, the washer pauses the tumbling and adds water for additional rinsing. This pause allows the bubbles in the suds to break. This pause and rinsing are necessary and may occur several times to eliminate the suds.
CODE: F5 E2
PROBLEM: The door is not locking properly.
FIX: Check that there are no items blocking the door and it is closing completely. Press the Pause or Cancel button twice and the Power button once to clear the code.
CODE: F7 E1
PROBLEM: Indicates a motor speed sensing error
FIX: The motor can not achieve the correct speed for the cycle selection. Check that all the shipping bolts have been removed and the washer has not been overloaded
CODE: F8 E1 or LO FL
PROBLEM: The washer is sensing a low flow of water.
FIX: Check that the household water supply is turned on and both the cold and the hot water faucets or valves are fully open. The water inlet hoses are not kinked (learn more about How to check your Fill Hoses if your Washer is not Filling) There are no anti-flood hoses and controls in the water line connected to the washer (learn more about Should I use Flood Safe Devices on my Front Load Washer. Press the Pause or Cancel button twice and the Power button once to clear the code.
CODE: F8 E2
PROBLEM: Indicates there is a problem with the Dispenser System
FIX: This is on select models. Verify detergent drawer or detergent cartridge is not clogged with detergent.
CODE: F9 E1
PROBLEM: Indicates that drain times are longer than expected, typically over eight (8) minutes.
FIX: Make sure the drain hose is not kinked or clogged. Use the U-shaped drain hose form on the drain hose. The standpipe (drainpipe) height requirements are 96" (244 cm) maximum and 39" (99 cm) minimum.
CODE: Other F# E# code
PROBLEM: Indicates other error
FIX: Unplug the washer or disconnect the power for one minute and reconnect it again. Reselect the cycle and press Start.
Related Error Code Pages:
Maytag Refrigerator Error Codes, Maytag Range Error Codes, Maytag Washer Error Codes, Maytag Dryer Error Codes, Maytag Microwave Error Codes, Maytag Dishwasher Error Codes,
Related Troubleshooting Pages:
Maytag Refrigerator Troubleshooting, Maytag Range Troubleshooting, Maytag Washer Troubleshooting, Maytag Dryer Troubleshooting, Maytag Microwave Troubleshooting, Maytag Dishwasher Troubleshooting,
Related Repair Pages:
Maytag Refrigerator Repairs, Maytag Range Repairs, Maytag Washer Repairs, Maytag Dryer Repairs, Maytag Microwave Repairs, Maytag Dishwasher Repairs,
Related Parts Pages:
Maytag Refrigerator Parts, Maytag Range Parts, Maytag Washer Parts, Maytag Dryer Parts, Maytag Microwave Parts, Maytag Dishwasher Parts,
Maytag Washer Model MFW7020RF
Maytag washer Purchased December 2016. Washer is very slow: runs 1 hour plus. Wash takes a VERY long time. Small load only. Heavy loads go to Laundromat. Maytag does not clean clothes, always MUSTY smelling. Cycle OFTEN does not drain tub And forced to use Drain, Spin cycle to drain tub. Wrinkle cycle ties clothes in knots. Using AFRESH to clean tub makes no difference in foul odor. One service call, error codes found, computer reset. Repairman said that the MACHINE WORKS AS DESIGNED. Repairman said that any tiny bit of debris can cause washer to clog and fail to drain. At best clothes always wet, slow to dry. My old Whirlpool washed any sized load. Clothes always clean and fresh. I used laundry only when we had power outage. LIKELY WILL PUT THIS ON THE CURB. I DO NOT RECOMMEND THIS MACHINE.
French door refrigerator w/ freezer in bottom 2 years old. Purchased this model MFI2665XEM7 December 2012. June 2014 had repairs to freezer. Freezer froze up and bulb stopped working. Maytag covered repairs. September 2014 the ice maker stopped working and having it replaced as we speak. Total cost today for ice maker replacement $216.18. Am I POd, hell yes!!!!!!!!!!!!
I purchased a Maytag model # MRT 18 FFFHO1 refrigerator from Home Depot. After 7 months, it stopped cooling (wouldnt cool below 52 degrees). Fortunately, I had taken out a 5-year extended warranty. Thats the good news. The bad news is that after numerous trips by a certified repair man -- and three spring/summer months without reliable refrigeration -- Home Depot promised a refund. Well see.Bottom line: keep looking for a refrigerator that works. I have tried GE, Frigidaire, Maytag and Sanyo. Since many of these companies are really just one inept cooperation with more names than Frank Abagnale (Catch Me If You Can), let the buyer beware! I would give Home Depot protection plan 5 stars, though. They stayed with me through thick and thin: by emails, phone calls and text messages. However, their protection plan is worth more than Home Depots appliance products -- through no fault of theirs.
I purchased a Maytag Neptune Washer in 2006 for $665.00 from Sears. Three years later, the control board broke and I paid $400 to replace it. In 2011, the motor and motor board need replacing which will cost $410.00. We kept getting an LR code. So in 5 years, our repairs cost more than the original machine. Maytag can count on never getting my business again. Im only sorry that I purchased a Maytag dishwasher this Summer.
I suppose I am the lucky one in that the Maytag Bravos was given to me free. I took out a perfectly good Maytag standard agitator washing machine and replaced it with this several years old unit. What a mistake! I read the other reviews and see that I share the same problems. I always get a the oL fault as soon as it goes to do the final spin. So I have to reset and try again. Also I have seen the same kind of dirt on the clothing as others report. I dont know that I will waste my time contacting anyone about the fault code. I may just put the old one back in and scrap this thing!
We have had a Maytag dishwasher for just over a year. The control panel acts up randomly and has finally quit altogether. The design of the handle is very poor as it pulls the control panel away from the door. Will never buy a Maytag product again. This is a very clear design flaw and when we called Maytag they offered no help as we are passed the guarantee.
No matter what we we do we still have soap residue left on clothes, even when we do the 2nd rinse cycle (what a waste of water). We use the correct amount of HE detergent and we use the detergent dispenser but it doesnt helps. The machine just doesnt use enough water. We have removed items that still have DRY SPOTS on them when the cycle is done. Areas that have never gotten wet after a 45 minute cycle. Never once had this happen with an agitator machine. Would not buy this machine again. Model: C80441070. Serial #: MVWX655DW1.
Dark clothes are left with residue on them, have to run another rinse cycle to get them clean. Been having this problem since we first got the machine. Anyone else having this problem or got a solution to fix it?
We purchased a refrigerator in December 2013. It quit working less than 8 months later. The company contracted to repair it made us wait 4 days for service; they did not repair the unit. We are now expected to wait another 4 days for them to return. STAY AWAY from Maytag!!!
Purchased French Door MF12269VM 22 inch from The Brick furniture April 1, 2012. Turned out to be a real April fools joke. Purchased extended warranty with TransGlobal for 5 years. First, fridge delivered after about a couple of weeks because it actually wasnt in stock. Naughty Brick lied about availability. Fridge arrives and after a service call from Maytag repair, they ascertain compressor doesnt work.Order fridge number 2. Two weeks later, get second fridge but lever for dispensing water is broken off. Order fridge number 3. Usual two-week wait and fridge finally arrives but the whole side panel is damaged. Send it back and order Fridge number 4. Service from Brick, Maytag and Whirlpool, terrible customer relations. Misrepresented delivery dates, supply issues, and operational damages.Fridge finally installed. Ice maker operates intermittently for the next year. Service techs from TransGlobal offer a variety of suggestions including changing filter, water pressure issues. Finally ice maker stops entirely in Summer of 2013. Is replaced after a month of waiting for parts of which the wrong part was sent. Ice maker continued to operate intermittently. Sometimes just a small of ice or no ice for a day. Finally in May after another service call, ice maker stopped working for about 4 days. Tech comes out and miraculously, it starts working again. A month later stops again and hasnt worked since.Contacted TransGlobal off shore call centre? And arranged to have an assessment to see if we needed a new fridge. Request declined and Maytag (Whirlpool) sent a tech out after another week. Service tech recommended new freezer. Waited a week for parts and arranged for Service tech to replace ice maker. Wrong ice maker part (for the second time) in less than a year.The latest trick from our possessed fridge is recent alarms from the temperature control. To say we are disappointed in this product, the retail experience, the quality of the manufacturing, the shipping procedures, the poor engineering and design, doesnt come close to describing the shoddiness surrounding this appliance and the service weve received.In conclusion, we are still awaiting an ice maker and are contemplating buying another fridge. What it is fair to say, we will never ever buy another appliance with their the Whirlpool or Maytag attached to it. Nor will we ever again buy anything from the Brick, or depend upon TransGlobal for repair services. Are there other Manufacturers and retailers out there who understand the meaning of service and quality. I certainly hope so. Otherwise Im going to invest in a good icebox.
I do not recommend this product. I purchased them 2 years ago. Within one month, the drum stopped working on the dryer. This was covered under warranty. In the last month, though, I have noticed that there are blue stains on the new drum. I do not leave clothes in the dryer wet. Last week, the washer stopped agitating or cleaning clothes even though the cycle would still run. I called for a service call and paid $82 for this. I found out the transmission was not working. This is not covered under the warranty. The warranty for entire machine is only 1 year. The 2-10 year warranty only covers the drive motor and wash basket. I cannot understand why a transmission is not covered. I feel like they are not standing behind their product. Finally, after a lot of talking, I did get Maytag to agree to cover the cost of the transmission part; but I am still obligated to pay $150 for labor. Why are products not standing up to use as in the past? I am very disappointed with these products.
Had this model MDB7749SBM1 for almost 3 years and paid over $700 for it. Thought I was purchasing a good machines. The last few months the control panel pops out and away from the front door panel. Do get it back. You have to unscrew the panel from the door. Inside is all plastic and broken. How can it be broken when it is an area never touched. Every time you open the door after a wash it pops out again. To get it repaired will cost too much. It is a badly designed unit which should have a latch instead of just pulling out.I am so disappointed and will think twice before buying Maytag. I have never had luck with any Maytag dishwasher lasting. At this point I dont know whether to just buy another brand or glue it. We are not keeping our home so I dont want to invest money. Awful machine and I see it is discontinued so there are a lot of complaints. Thanks for sticking us Maytag.
I bought a Maytag MEDB835DW0 s/n M51202974 just about 2 months ago brand new. After less than 2 months it malfunctioned that it would not start. I called the customer service center on Sept 11, 2015 to report my problem. The rep I got was polite and caring and said she would keep on top of this. On Monday I called the customer service again to get an update. They could not locate one of the authorized repair people. The one they found did call me back but I was out of their service area and would not service my dryer. I was told that my problem was turned over to their Maytag/Whirlpool research or resource to find a repair and I would be advised within 7 days. They did give me options, I could take my clothes to a laundromat, which is 17 miles away where I love and they wont pay for my gas. Or I could get my own repair center but they would only cover up to $150 of the repair in labor cost and the part would have to come from Maytag/Whirlpool center. Then I would have to send my invoice to Maytag/Whirlpool for reimbursement. Now a company that cant get me a company to fix my dryer is going to send me my money back to me in a timely manner? I dont think so... Now on Monday after talking to the customer service I got a request to fill out a survey of my experience. I filled it in with details and today they called me from the corporate off in Benton Harbor regarding my survey. Well I finally thought I would have some action on this... Oh no was I wrong, they wanted to know why I filled it that way. I told them that this is a warranty issue. They did not offer me anything new but the same crap that the customer service offered. I now have a dryer less than 2 months old that I paid cash for. I am also 70 years old and on a fixed income as I explained to the Benton Harbor. It is quite evident that they could care less about customer service and their warranty. They do advertise on TV the Maytag repairman. Trust me this person does not exist and now I have $700+ item that I should put out on my lawn, take off the door and use it as a planter... and have a sign on THIS IS MAYTAG. DO NOT PURCHASE ANYTHING FROM THEM. I am so frustrated with this issue I want to scream.
I always purchased Maytag products but no more. After 16 months of ownership of the MDB7749SAM1. For the last three weeks I have been washing my dishes by hand. This unit has so many defects that it should be recalled. Sick of buying parts!!!
I purchased my Bravos washer and dryer in Sept. 2010. What a mistake! The dryer is okay but the washer is a nightmare! The repairman and I are on a first name basis. The last time he was here, he showed me how to recalibrate my washing machine. It stops working in the wash cycle, fills with water and then sits there. I have to manually drain it and start over. Then it gets confused and fills with water when it is supposed to be spinning and draining (consequently draining my well). I shouldnt have to recalibrate anything in life, much less, a brand new washing machine.
Under no circumstances should anyone buy an MMV4205DE or maybe any Maytag microwave. These units contain defective door switches and will fail within a year rendering the unit useless. The engineer that got the bright idea to protect us from starting the microwave without opening and closing the door along with the engineer that designed the defective switch scheme should be fired immediately.I purchased the unit March 2016 to replace a 10-year-old Maytag that had a failed magnetron, no problems ever with the door switches! This unit started to act up in Dec 2016 with the fatal open/close door problem, I am an EE so I opened the unit and checked the switches and found they were defective, replaced both for $80 and 6 months later the problem is back. I am buying another brand as I dont have time to deal with the problems with this unit. I now have the old white 15-year-old unit that I replaced years ago sitting on the counter to use while another unit is on order. Unit is heading for the landfill next month. Never buy a Maytag microwave, they all have the same problems!!!
2 years ago I purchased a Maytag Washer & Gas Dryer. Unfortunately, I did not invest or believe in extended warranties. I believe in trying to buy quality products. The door on the washer would not open and 2 error codes were displayed. I was trying to add another piece of laundry and the washer had just started. I canceled the load, waited for the door lock light to go out, but the door would not open. The error codes began displaying E3 and F5. I immediately went to the Maytag website for a resolution. The suggestions did not work and was instructed to obtain service if they did not. I called for a service call for $35, but was told that the repair would be over $300 for parts and that was not including labor. The parts I needed were a control panel and a part for the door lock. This was not a Maytag Company service tech and he told me that this happens because the parts are plastic. Currently, besides a Maytag Washer & Dryer I have a microwave, stove, and dishwasher that are also Maytag. When I replace these appliances, I WILL NEVER BUY ANOTHER MAYTAG PRODUCT. I expect the quality and life of an appliance to be more than 2 years, without buying an extended warranty. When I told a friend what had happened with my Maytag Washer, she told me that she had a Maytag Washer broke down with a control panel problem, and she couldnt remember the other part. She informed me that her repair was over $500.
Maytag microwave MMV4205BAB - I purchased this microwave in 2007. By 2009, the whole inside was peeling down to the metal. Under the glass plate, the bottom is all rusted. Ive called customer service every year since 2009 and they say the same thing. No extended warranty, nothing they can do. They acknowledged that this was not normal, but they did nothing! Do not buy anything from Maytag. If you do, buy all of the expensive warranties or you will be sorry like I am.
The Maytag Bravo is a big waste of money. Get a less expensive machine. You will have no problems and save money. This is my experience: SETTINGSYou cannot control the settings completely. Every setting is preset. For example, if you choose the Bulky setting, you cannot choose the water save spray rinse. Those two cannot be selected together. Certain settings can only be selected with certain temperatures. This will however be the least of your problems. WASHINGIt does not get clothes clean. I have had instances of items coming out with still stuff stuck to them, not just stains, but actual solid material stuck to it. My cat threw up in his bed and when I got it out, it still had small pieces of vomit stuck to it. I have always only used the Bulky setting which fills up the whole drum, so there is sufficient water to wash. I cannot imagine what it would be like if I used the Normal setting. Many times I had to wash thing twice. If you use the normal setting, you will get hardly any water. It will be a moist bundle of clothes moving like a big lump. You need water and some degree of friction to eliminate the dirt. SPINNINGIt is constantly stopping, beeping and showing me the UL sign (uneven load). You have to unravel the items and reposition them Around the drum. If you are an old lady like me, this is a real chore because the items are now soaking wet and very heavy. Also, because there is no agitator, the items come out in knots (tied to one another) and you have to separate them. DURABILITYThe lid is loose. It looks like it may be missing a screw on one side. It still locks, but it moves sideways when you close it and open it. BOTTOM LINEThe whole thing is a disaster. Get an old fashion type. It will work better and you can save your money. I honestly think there should be a class action suit against Maytag.
Bought a Maytag front load washer and dryer, it rattled and shook from day 1, they have come out 3 times in 1 month to fix that, now it wont even spin. This will be the 4th day of work I have had to miss, and all they say is, We have to send someone out to repair. Sorry. Do not purchase their products!! They dont care.
The stovetop is very hard to clean and gets stained easily. The heat works wonderfully and the burners are great sizes. The left side with the adjoining burners is great. The double oven is fantastic. Heats relatively fast. Another negative is the button controls. You have to push so hard for it to register. Its painful. Not the best way to do it. Just setting oven temperature is difficult. Wish that was different.
Bought a Maytag Bravos x MVWX700XX1 about 2 years ago and now the agitator barely moves and makes a very loud grinding noise. Never had a major appliance wear out so fast..is a piece of junk. Will never buy another Maytag product ever again. Their old ads about the Maytag guy being bored because he never needed to fix anything should be considered false advertising.
Our Maytag lint trap started falling apart a few months after we received it. Call Customer Service to get a replacement due to the product being faulty. The answer that I got from Customer Service: We sell you a new one. Poor customer service, faulty product. Dont buy dryer from Maytag.
Add me to the long list of disgruntled buyers of a Maytag Dishwasher. Just like the other 488 people that similarly filed an unsatisfactory rating on this site I too am now on that list. And no surprise - the control panel ceased to function 13 months after I purchased the unit and one month after the manufacturers warranty expired. After brief inspection the problem was obviously a design error leading to premature wear of the electric ribbon in the handle. Phoned Maytag and they advised me it was the first theyd heard of this problem with the model. Only subsequently did I search to discover that the problem was so common it might be characterised as routine. Replace part was 8 weeks and Cdn $153, about 2x the US price. However they wouldnt ship it to me from the US. The repair isnt too difficult: 11 screws and a little patience if youre so inclined. Before installing take a few minutes to trim the plastic where the electronic ribbon strip passes from through the handle without clearance. Save yourself the same repair in another 13 months. Lesson learned - no more Maytag/Whirlpool dishwashers for us.
Our Maytag microwave MMV4205FZ-0 has the same ubiquitous problem as so many reviewers have mentioned. The microwave refuses to turn on (always at the most inopportune moments--like when the entire family is over for dinner. It doesnt matter how many times you open and close the door, it will often refuse to start. I think the worst part about this situation is that there are so many reviewers experiencing the exact same problem. Imagine how many havent posted a review. Doesnt it seem as though a rethinking of the door switch would have been in order long ago along with a recall? The fact that hasnt happened after so long and so many customers who are disappointed in their purchase is a sad commentary.
We purchased our Maytag Washer back in August of 2019 and already needs a Motherboard and Lid replacement. Not only do you have to wait almost an hour to get a hold of their customer service I got hung up on once after waiting that long and the a Customer Service Lead by the name of Brittany couldnt offer any help either. We have been without our washer for almost a month now and will have to wait another couple weeks for the part to come in on top of probably another week for a maintenance person to come out and repair. I asked to expedite the part but that went absolutely nowhere. It actually added time to get the part because it was suppose to be here on the 13th but now its up to 9 business days for that to happen. I would stay away from purchasing any appliance from Maytag with the experience we have gone through and terrible customer service as well.
Bought new in 2006. From the beginning it shook a little. I could not use high speed without leaning against it and pulling upward on the unit. Maytag service workers came out and at first said they needed to balance it. That was not it. Then they said it was the drawers that I purchased as an option. Finally, one guy just straight up said they had no answer for it. Then came the day, last month, it was spinning and suddenly it started to rock and I ducked out because I thought the tub was coming through. I seen smoke. Yelled for the kids to get outside. With the phone in one hand calling the fire dept, I ran for the electric box & started throwing switches. Fire dept said that is what saved my house. Now it sits in my dining area because of a lawsuit I was never contacted about. No parts are available. Thats what happened when Maytag chose to send the business to China. Now they are back to making them in the USA but why would I buy again from a company that does not make good? Well I love blogging and Facebooking. I know 40% of Central FL because Ive lived here 60 years, plus my husband serve all of Orange County 35 years. This review will go out all over. Anyone need a tall table?
If there was a zero star rating available, that is what I would select! We purchased this range along with a complete kitchen ensemble for a remodel of our kitchen in December of 2011. Within a few months of purchase the enamel finish started blistering, flaking and peeling. Upon contacting Whirlpool Corp about the problem through their online chatline, email, regular mail and phone, we were informed (quite rudely I might add) that Whirlpool does not warranty cosmetic deficiencies over 30 days after product purchase. This is American Quality?? Since this has occurred the retirement home we are building will have no Whirlpool Corp products in it which includes: Maytag, Whirlpool, KitchenAid, Amana, Jenn-Air, Brastemp, Consul, Bauknecht, Gladiator, or any of the product lineup from the Chinese company Hefei Sanyo which they are buying. The attached photos were taken in May of 2012 and since that time the product finish has only exponentially deteriorated.
We can do nothing at the control panel even though the drum light will come on when the door is opened, we cannot turn it from the control panel. After a varying length of time, a fault code of F70 is displayed (which is not covered in the owners manual), the dryer can then be started by depressing the power button and all functions seem to be restored.
My washer is just past warranty and making horrible sounds! I have always liked Maytag but their quality is bad. I wish I had read reviews before purchasing my washer and want to tell anyone reading this to NOT buy one. My last Frigidaire washer lasted 15 years with minimal repair. Shame on you Maytag!!!
We just replaced our 20-year-old washer and dryer for a new Maytag Bravos set. The Home Depot staff convinced us that top loading units were of good quality and reliable. We were fairly satisfied with our expensive purchase when our washer stopped spinning. We are just past our 1-year warranty of course so we called the service department. A young man in a beat-up pickup truck showed up and spent his time reading the manual that was hidden under the washer. His best guess was a $300 part plus a $100 fee for him to show up. So to repair a less than 2-year-old machine is $400. Im tempted to buy a different washer. It wont be a Maytag, unless you can convince me otherwise. I give you credit for great advertising! I was convinced that Maytag was a good name with limited repairs.
In 2016 I purchased a matching Maytag washer and dryer. The reason why I purchased it because I was in a house and I no longer had a washer and dryer and I refuse to go to a laundry mat at the city to go to Nebraska Furniture Mart and it was a number of different washer and dryer combinations available. I had previously own a Samsung matching washer and dryer and it worked fine, my Maytag has dame of the same features and works great.
We purchased a Maytag Jet Clean Plus in August of 2013. Within 8 months the control panel stopped working. Though it was replaced by one of their technicians it now after 9 months is broke again. How can this be such a crappy product??? Over 800 dollars for a dishwasher to have to go out twice in less than 2 yrs is just wrong. The company needs to stand behind their products!!! I will never buy Maytag again and will advise anyone looking to not waste their money!!! VERY DISAPPOINTED!!!
Its frustrating the way the bottom of the dishwasher has curves making wasted space. Second, the tracks for the trays are such that often the tray comes off the track and makes it difficult to get back on without unloading dirty dishes to do so. Finally, I really dont get the lighting system for dishwashing on the outside of the machine.
I have NEVER written a review however I am compelled to write up and if I can save at least 1 family from making the mistake I did then my review will be worth it so just before Christmas last year I treated myself to a new washer. I looked at so many. Only 2 things on my wish list were 1) American Made and 2) have a large capacity for blankets and bedding. Well, I was so excited about my Maytag Bravos XL Washer but my excitement didnt last long. 4. There is a major design flaw in this machine. I have given it plenty of time and have tried to talk myself to liking it but when you have to wash the white loads at least 3 times to get them clean and still not getting the results expected then its time to admit to yourself that I made a mistake.The large capacity drum is an irrelevant because once the clothes are wet they become too heavy for the drum base to actually agitate the clothes. What ends up actually happening is your wet clothes sit in a pile. The user tends to scale the loads back to help the machine. The above problem is partly due to the fact that the machine NEVER fills up the drum with enough water to submerge the clothes where perhaps they would be able to move freely with the base agitator and the drum rotating. This model was marketed as water conserving however we find ourselves washing loads 2-4 times to achieve the desired outcome. Conserving water at this point is a joke... we end up using more water and energy to get a load of clothes clean.Bleach dispenser does not empty completely during the white cycle even when less than recommended measurements are used. If a load of whites needs to be washed we have to wash with bleach on the 1st go, and then 2 more cycles without bleach. Otherwise anything washed after the whites gets spots of bleach on them. For these and many more reasons this machine should NOT be on the market and especially not for over $800 USD! And I would not want this product to represent US production. It does not deliver on any of its selling points and is overpriced.
We bought our Maytag Bravos washer and dryer 3 years ago. We bought the set from E-Z RENTALS in Crossville, TN. We paid on the set for 2 years. You can only imagine how much we paid. Two weeks after the payoff, the washing machine started acting up. We were led to believe that the set had a 10-year warranty on them. They made sure that we saw the 8-10 sticker on the front of the machine. E-Z Rentals said that we had to pay extra for the warranty. They hung us out to dry. I could have bought a nice car for what we paid for this washing machine. Now its torn up again. This will make the 3rd time that we have had to call a repairman. We are ready to take the washing machine to the dump and buy a Whirlpool. The man at E-Z Rentals said that on average, the Bravos machine lasts for 3 to 4 years. After that, its cheaper to buy a new one. Does anyone know if, in fact, these machines come with any type of warranty? We truly do not have a clue. We would be grateful for any information on the washing machine. This has been a hurtful experience. I feel that we were taken advantage of.
Do not buy this refrigerator!! It’s small on the inside but to top it off the vent is on the left side, not in the back, so everything freezes on the left side of the refrigerator. Plus they positioned the light right in the front at the top so you cannot put a gallon of milk or anything tall. Not orange juice, apple juice, nothing!! Horrible design. I’ve had the repairman out, he said he couldn’t do anything about the freezing on the left side unless he turned the temperature up on the fridge and on the freezer. We tried that & The ice cream was so soft, almost melted. The problem then was the temperature was too warm for milk and other items. Not a recommended temperature to keep cold items. He said I would have to keep everything away from the back & the left side to use it without freezing my items. I’ve lost a lot of food because of this. Very unhappy with this refrigerator!!
Bought a Maytag refrigerator/freezer 18 months ago. The freezer went bad. The first repair guy said it needed a new computer board which wasnt covered. Called Maytag, they wanted another repair service to look at it. He said it needed a new evaporator. We have now spent $250 to be told the repair will cost another $500. Maytag will make a goodwill gesture because we are a nonprofit business to cover the part only so we will still be out another $300. This is unacceptable for a relatively new Maytag. Obviously they can no longer be counted on to back their equipment. Very disappointing.
I purchased a Maytag dishwasher less than 2 years ago through Home Depot and did not purchase the extended warranty. The start button has stopped working and is not lighting up. I was referred by Pacific Sales, the appliance sales company at Home Depot, directly to Maytag to schedule repairs which I am willing to pay for. After a nearly hour long call between hold times and conversations I was told the service would be scheduled for Thursday or Friday of this week. As we were scheduling the appointment, I was told the computer for scheduling had gone down and to call the next day to schedule. I called next day and spoke with a customer service rep who said there was no record of my call the day before. I gave her all of my information, then she transferred me to another service person who then had no record of my two prior conversations. After giving my info to the this 3rd customer service representative, I learned that a repair could not be scheduled for over a week. I asked to speak with someone about my complaints and was told there was no one I could speak with but that she would pass on the complaint. I asked for a return call or email to confirm that my complaint was received and she said that I would not get that. I then asked for a free service call because of their poor customer service. This was of course denied. The dishwasher has been fine for the short period of time I have owned it but I wont buy another Maytag because of their poor customer service and because the dishwasher has a problem in less than two years. I am just writing this as a warning for other potential Maytag customers.
I paid $958 + tax for a Maytag Bravos washing machine in August 2008. I live by myself, so the machine is not overused. Nevertheless, it began to sound like a jet airplane during the spin cycle. And then in May of 2012, it failed with error code F51, catastrophic failure. The machine was not even four years old. I called a certified Maytag repairman. In less than 5 minutes, he told me the cost to repair would be about $900, and then he charged $115 for the service call! A call to Maytag resulted in Im sorry, there is nothing we can do.
I purchased my washing machine in July 2020 and it was broken by November. It took months without a washer before the warranty finally replaced my machine. I had the second machine less than 6 months when the water pump went out on it. They told me it would be two weeks for the repairman to come out. In the meantime my clothes were locked in the washer half full of dirty water. They told me we would have to force the lock to retrieve the clothes so they would not mold. The repairman called, never showed up, just called to ask what was wrong. Told me he would order parts and I had to wait 21 days to see if they would be able to find them. Today is day 21. I called the warranty back and was told it would be escalated and someone would call me in 4 days with a resolution. In the meantime I have spent $60 a week doing laundry for my family of 6 at the laundromat for MONTHS. Out of the 18 months have dealt with Maytag, I have spent more than 6 months at the laundromat. When I asked to be reimbursed the money I have spent they offered me a free 6 month extended warranty or a fifty dollar gift card. This product is garbage! The customer service is garbage. Dont waste your money.
Maytag 7000 series front loaders bought in 2013 on basis of high ratings from Consumer Reports. Also durable and look good in the process. Had for 3 years. Machines highly rated by Consumer Reports and bought on sale. They were a very good value. Both W & D have steam feature but find Ive rarely used it. Durability is key, as is the ability to balance wide variety of loads, which our machines do well. Capacity of 5 cu ft or better sufficient for a household of 2. Maytag reputation for durability and reliability and made in US, though a clone of Whirlpool. These are big, heavy machines, best for side by side but they can be stacked. The units are quiet, have more features than weve ever used and so far have been reliable, gentle on clothes incl delicates and drum bearings really help with keeping loads balanced. Door hinges built like a tank but the chassis theyre attached to arent up to par. W & D have stainless drums. Washer is resistant to mold & odors but dryer lint system convoluted in design and hard to clean out.
We had a house built in 2007 and bought all new Maytag appliances - washer, dryer, oven/range, dishwasher, refrigerator and microwave. Consequently, we spent many thousands of $ and Maytag made much money from our purchases. In the 7.5 years since we have been using these appliances, the dishwasher already had to be replaced, as fixing it would have cost just as much as buying a new one. But its the range that I am so angry about. I have replaced the igniter 3 times since 2007, and last night, it went out again. I have spent $494 so far to keep replacing the igniter and once I make the service call to replace it AGAIN, it means I will have spent approx. $700 to keep fixing an appliance that is only 7.5 years old. Maytag says the warranty on the appliance is only for 1 year and will not budge on giving me a break on cost of parts and/or service. I will NEVER AGAIN purchase anything Maytag or recommend Maytag to anyone.
We too bought a Maytag range (MER5755QAW) approximately 5 years ago. While making Christmas dinner, it quit working. The oven would not heat. Too bad it had to quit that day (or at all for that matter). Unfortunately, every single appliance I bought for my house 5 years ago is a Maytag appliance! The microwave quit last month and I have yet to replace it. I bought Maytag because for the longest time it was such a positive household brand name. Unfortunately, with 2 appliances less than 5 years old and out of warranty, I will never purchase one of their products again! I will spend the extra money and go with LG especially after reading some of the reviews on here on Maytag’s products (there are over 192 complaints on the Maytag ranges and ovens alone on this one forum).
The water drainage tube on the Maytag Refrigerators is DEFECTIVE and needs to be replaced during manufacturing of the appliances!!!!!!! The existing drainage tube kit in the appliance has a very tiny opening for the water to drain and what was not factored in during this manufacturing of the refrigerators was bacteria and dirt build up from the water draining to CLOG this very TINY opening in the existing drainage tube system. This results in the water having no place to drain except causing an ice build up in the freezer and then water draining onto the floor when it has no where to drain in the appliance. I am told by my reputable Maytag repairman, who also needed the same repair, that replacing the water tube drain #W10619951 occurs with customers 4-8 times PER WEEK in his practice. This is obviously an ONGOING defect that Whirlpool is IGNORING and needs to be addressed and corrected with some type of compensation for its customers. The service call and the replacement of the drain tube kit #W10619951 cost me $122.31. My Maytag refrigerator with a bottom freezer is less than 3 years old.Amazing also if you google MAYTAG refrigerator leaking water there is a MULTITUDE of youtube videos and websites instructing the consumer on HOW to replace this part in the refrigerator. Obviously there is a strong need for this instructional information to the consumer for this repair since it is an ONGOING PROBLEM that has not been addressed legally with manufacturer. Action needs to be taken. I am saving the original part that was removed from the appliance in case a class action remedy is necessary to correct this costly defect in the Maytag Refrigerators.
When my house burned in 1995 I purchased all Maytag appliances when we rebuilt because I had good performance from them up to then. My washer and dryer even made it through the fire and are still going now 14 years after the fire. They are 34 years old. The other appliances I purchased were a chest freezer, dishwasher, stove, and, a refrigerator totaling around $2,000, a pretty sum in 95. I have nothing but good to say about the freezer and the dishwasher, however, the refrigerator and stove stick me in the side every time I look at them. I purchased a smaller refrigerator than I had planned because I was PROMISED that the refrigerator was designed to hold the milk in the door. The first thing that happened when I opened my brand new refrigerator was the shelf holder broke and the milk fell to the floor making an awful mess. They ordered the shelf holder assuring me it was a fluke and sent me on my unhappy way. After I got the part I installed it and crack-smash-pow-swoosh! It happened again! I called the store I purchased it from and they said they ordered extras so to come in and get them, that I had probably installed it wrong. Went like this and I finally told him like I told him at first I do no want this refrigerator! You said and the pamphlet says it is capable of holding a gallon of milk in the door. It does not. It cant even hold catsup bottles without breaking. Thats when he told me that yes, they were having an issue with this refrigerators door shelves. He then gave me the rest of the shelf ends he had and said after that they were gone, they had discontinued them. Also said I was past the days to trade my refrigerator. I told him that was because he kept stalling me, ordering parts. LEMONS AND LIES. Now the refrigerator sits in my laundry room, freezes food in either section on its own whim, and the shelves are held on with DUCT TAPE. I have multiple correspondence with the company but gave up as I was seriously hurt in a vehicle accident and had to put my energies to surgeries and healing. And dont get me started about the stove. I will not be buying Maytag anymore.
I purchased a Maytag Microwave Oven MMV5208 WS 1 from Home Depot less than two years ago. Mine was actually manufactured in April 2013 according to the ID tag. A couple of months ago it started acting up because a switch when the door closes began to malfunction and you had to open and close the door several times to get the microwave started. Then all of a sudden when you set the timer and pushed the start button it would flash on and immediately shut off. This is extremely frustrating because I paid more than $400.00 and purchased it less than two years ago. I am disappointed because Maytag advertises its reliability and this microwave is anything but reliable.
MF12665XEM7 Maytag Fridge water runs on the floor: After reading the review and watching the video to fix, I called Maytag. They refused to help. We bought our fridge at Nebraska Furniture Mart. We have spent a lot of money with them too. My husband called to see if they would split the cost of the service call. They refused. My floor is ruined from the water leakage onto it when we are not home. We try to catch the ice buildup and remove it before it is an issue. Why is there no class action suit? There is definitely a problem with this fridge and Im seeing it online everywhere I look.
My first job was at Sears but went elsewhere to buy Maytag. I have had only 3 sets of washer/Dryer in 50 years. The set I have now are over 20 years old! I am looking at a Maytag refrigerator now.
This washing machine just sprinkles water on your clothes then ties them up in knots. And to add insult to injury, needs repairing every year or so. Horrible! It does have a couple of redeeming qualities, but they definitely dont outweigh the cons. It spins the clothes quite dry and has a large capacity. I have dogs and kids who play football and a husband who does construction, and its not unusual to find lumps of dirt and fur trapped in an article of clothing or blanket. All my bras and sweaters get ruined, it twists them up horribly. The blankets and sheets end up in a mushroom shape. Sad to say, NOT good. I like Maytag, but not BRAVOS.
Purchased new Neptune stacks in 2002 and had several service calls on our expense and we noticed the hinges on the washer door were rusting! Ordered new ones from dealer but rust continues and has spread to top of machine over the bleach dispenser. The metal is falling off! Bad rust on the inside lip under door also. I contacted Maytag when I first noticed rust and they blew me off so I contacted the local dealer we bought from and they did nothing to help. Will never buy Maytag again and have not recommended it to anyone else either. ModelINGooZES. Serial: 51867064AJ.
We purchased our Maytag Neptune Washer and Dryer approximately 5 years ago. Over the past year or so, Ive noticed an odor coming from our washer and it’s becoming stronger. Water is staying in the drum and there is mold growing on the rubber seal when you open the door.
I have never liked the stove because it is too small (it came with the triplex) and it has porcelain like top. One burner burns to hot, the other three mediocre, there isnt enough space between the burners and the back of the stove. It doesnt cook evenly and it really does not have a low or simmering setting. You cant set a timer for simmering because it cooks too fast. The knobs are stuck and sometimes wont light when you turn them down. The oven is okay, but could be better. Wish it had self cleaning. The broiler in no existence. Food way too close to the flames. We have had this oven since we bought the triplex back in 2011.
I have had and worked on many washing machines over the years. The worst design and complete failure of parts to easily align in Maytag front end washers is nothing short of staggering. Creating a tension wire to wrap a rubber seal that requires Hercules to install and easily tears the rubber is beyond ridiculous. Avoid front end Maytag washing machines like the plague since they may cause it given the mold and growth from excessive moisture when the seals tear.
We purchased a Maytag Commercial Technology washer from Lowes. After having the washer for only 3 months, the drum failed, an entire load of clothes was turned black with oil, and my washer was out of service for months. The drum had to be replaced. They did not offer me a replacement. I was just without a washer. They couldnt get the parts because of supply issues created by Covid. I was offered a 2-year additional warranty which should have carried me through 2022. Last week, I called to use the warranty - service was scheduled (and I was told that I did indeed have a warranty by the service team.) I was then told by the repair team that I was out of warranty. Maytags notes show I was only offered a 1 year additional warranty. I talked with Management at Maytag/Whirlpool - they will do nothing for me. Shame on me for not getting that in writing. Shame on Whirlpool/Maytag for lying to me. The washer has been a nightmare! Dont buy one.
Dishwasher worked fine for the first 12.5 months, and lo and behold 1 month after the warranty expired, I had my first repair, a new motor. A few months later, I had my second problem, the thermostat. A few months later, I called Maytag because I thought that the control panel was probably shot (based on my previous Maytag for which I replaced the control panel 4 times, before Maytag finally agreed to get me a new dishwasher). At that point they sold me an extended warranty which for 300 they would make this repair, and any other repairs for the next year. They have been out 7, yes 7 times, in 4 months. They would probably be out more often, but since it has been difficult to get a repair person out here, more time than not Im washing dishes by hand. Their customer service is horrible, their products worse. Still waiting for the dishwasher to be repaired. They wont send out a different company, even though they have been out here 7 times, and keep coming back. Even when it is repaired, they will not cover the cost to replace the soap bin, the racks, the wheels on the rack, and all the little pieces made out of the same quality plastic as the stuff I buy at the Dollar Store (except when that stuff breaks, it doesnt ruin my hardwood floors). Dont buy a Maytag, roll up some $100 bills and light a match, because you can look at a pretty flame and wont raise your blood pressure dealing with their customer service.
I purchased our washer and dryer together in 2012. Now my washer is making a really bad sound on the spin cycle. I talked to Maytag in Tenn. and they wanted 130.00 just to show up. Plus 300 to 500 for the parts that was needed. Wow. I am retired and on a fix income. I called a local repairman in OkC. After telling him the brand of washer I had, he said he would not come out to fix it because of the money would be expensive. 300 to 500 dollars for parts. He said it would be cheaper for me to purchase a new one. This seems to be a real problem. I talked to Maytag supervisor and she could not wait for me to get off the phone. Nor would she give me her name. Buy Whirlpool!!!!!!!!
After replacing plastic parts that spin tub twice, now the computer is wasted. Purchased not even 3 yrs ago, now I have to buy a new washer because the computer system is not covered under warranty. REALLY!! The most expensive part. Not worth fixing. Never washed really dirty clothes when it wasnt broke down. Agree with the class action I would be in. Dont buy people and now I am off to pay to wash my clothes.
My husband and I bought a Maytag Bravos HE washing machine 3 years ago at Home Depot. It is by far the WORST appliance purchase we have ever made in 40 years! This machine started making horrible grinding noises about 6 months. It is not rinsing properly and its leaving detergent stains on our clothing. This washer needs to be recalled. I will NEVER buy another Maytag product, EVER!
I purchased a Maytag refrigerator about two years ago because of the Maytag quality hype. The ice maker has been leaking almost from day one and I need to clear out the ice from the bottom of the freezer every few weeks. Now the thing has quit cooling all together. I contacted the Maytag website and they recommended a local authorized repair firm. I took a day off work to meet the service provider. After checking the fridge they informed me that the problem was with the sealed system and that they could not work on it, and that I would need to contact Maytag to get a real Maytag repair person to come and fix the thing (right back where I started). They were however more than happy to charge me $70.00 for a service call. I tried the Maytag 1 800 number which was a nightmare and it finally hung up on me. I then went back to the website and managed to get a service appointment in two weeks (had to wait for a Saturday appointment because I cant afford to take another day off work). I just hope that this time it will actually be someone who can fix the thing and not charge me just to refer me back to Maytag again. I am not happy with the so called Maytag quality or their BS methods for providing service. Caveat Emptor if you are contemplating a Maytag appliance.
As with most other owners I am dissatisfied with the cleaning action of the machine. I suspect, that in an attempt to garner green bonus points, the engineers have tweaked the cleaning water amount to the absolute minimum that may do the job and lengthened the wash cycle to the point that laundry for two average adults is an all day affair. Only get a decent washing job if you make very small loads. If you put a set of king cotton sheet in the machine, you will find that the machine manipulates them into the shape of your compact spare tire, and when you take them out... you will find many sections where the water did not reach... bone dry! Reload, rewash, ground hog day with each load. Cant wait for it to throw a bearing so I can get something else.
In reading the reviews of a Maytag Dishwasher, I am also frustrated in the dishwasher is only 3 years old and the start button does not work. It cost $75.00 for the repair person to come in to take a look at it which they deduct from the cost, total repair cost $300.00. Did not make sense at this time to have to pay the $75.00 repair person and then purchase another $500.00 dishwasher so paid the total $300.00 hoping to get a few more years out of Maytag dishwasher. By the other reviews, may not be possible. Just very frustrating.
Maytag Centennial 3.4 top-loader was purchased at Home Depot. It has never worked yet. On 4/28/12, the third weekend, I sat home for the servicemen to fix this junk machine. The first two times, the machine didn’t work ten minutes after they left and today they went to the wrong address. I have much more important things to do than to sit around and wait for someone to figure out what is wrong with this machine. It would have been cheaper for me to junk this brand new machine and buy a washer from a company that makes washers that work!
We purchased our Maytag Neptune washer and dryer in 2006. Months after our purchase, we tried every HE detergent we could find to see if our towels would smell fresh. Nothing we have tried has worked. I just went to Maytags web site. I found out there was a recall on this washing machine due to the mold on the door gasket. Why didnt they send me a recall notice so this could be corrected with a refund or something?
I did not purchase it. This range came with my home. The electric range works great. It is thorough and I dont have to worry about the gas being on and filling the house up. Electric may not be for everyone, but it is the way to go for me. I will look for similar if not the exact same make/model if a replacement is necessary. I dont mind spending a little extra to ensure the product will last. So many products dont last nowadays and it is sad. I am not an avid cooker, actually I tend to mess up a lot of food recipes but the electric range helps me to reduce the number of problems I run across with the durability and accountability of the product. It cooks throughout the entire dish/pan and I have never had a problem with the unit working properly, just the user not working properly. Haha.
My Maytag Bravos washer is 3 years and 7 months old. While not in use the lid lock motor shorted and caused the control board to fail. No lights on the control panel. Without an extended warranty I called a repairman and the above diagnoses was the result. The estimated cost of repair was $600.00 plus, this includes the lid lock switch and the control board. Might as well buy a new washer instead of paying that much. I called Maytag and complained. The first person I talked to offered me a one year warranty plus the repair of my machine for $345.55 which was less than the repair estimate, sounded good. They set me up with an appliance repair in the area and I said ok. Next I checked the appliance repair on the BBB site and didnt like what I saw, so I called Maytag and told them to cancel the appointment and they suggested I try another appliance repair. I was told I had to talk the warranty company to arrange for a new repair facility. I talked to the warranty company and they agreed to change repairers and I choose the one that gave me the diagnoses. While we talked I told them that the repairman I choose was here and gave me the diagnoses that I was complaining about. The warranty company said they could not warrant a washer that had been looked at and diagnosed. They canceled my warranty and said they would refund my money.The only thing left to do is buy a new washer. Not a Maytag this time. For those of you who are in the market for a new washer and dryer (had trouble here also) I would advise you to read the complaints and I believe the majority of them. Not too long ago there were full page ad in our Sunday paper touting the merits of owning a Maytag product. One thing you cant do is advertise quality when it is not in the product.
I know that Maytag wants to conserve water by adding as little as possible... But when the damn machine puts hole in 5+ shirts Im not a happy homemaker!!! At first I thought it was the dryer so I had a repair come out and explain Im not the first person that complained of this issue. Its too late for me but Maytag needs to be aware that they are losing, what I thought to be, one of the top washers reputation.
Purchased a Maytag Bravos washing machine. DO NOT BUY THIS MACHINE. Disaster as the cycling is hit and miss. The clothes can take 4 hours or more to wash a load. And even then the clothes may still be soaking wet. Grandmas old wringer washer was better. DO NOT BUY MAYTAG. DO NOT BUY MAYTAG BRAVOS.
This is our 2nd Maytag washing machine in 25 years- we upgraded to a newer model though the old one was still working. The settings on the newer model are perfect for our family and we love all the options. We love our machine. Thanks.
Oven worked ok for a year and went under right day after warranty expired. I called factory-approved repair people in Brooklyn but was told repair would cost more than buy new oven. I contacted factory but got no help either.
We purchased a Maytag refrigerator, model #mf12269veb on 2/1/12 and for the past few months it has been leaking water out of the bottom freezer unto my floor and ice is forming inside the bottom of the freezer. I have read many complaints about this and if there is any recourse to this problem please let me know. So disappointed with this appliance.
I bought a Maytag commercial washer - it was pricey but I loved the fact that it had dial knobs and only one feature was electronic as I find the electronics to be what fails the most. It holds a lot of clothes and gets them really clean. I absolutely love it!!
We renovated our kitchen in 2008 and installed all Maytag appliances. We had purchased a Maytag dishwasher 3 years prior to the renovation-- that we kept. Well, the dishwasher was the first Maytag appliance to go. After replacing several cheap plastic parts on the dish racks (I resorted to use twist ties at one point to hold the racks together) the racks started to chip and rust, leaving stains on our dishes. The cost to replace the racks was about $150 so we just replaced the dishwasher (with a Bosch - so far, no problems!)Then, a couple of the igniters on our gas cooktop stopped working. Since they were the back burners that we didnt use much, we just used a match to light them and let it go. Next, one of the hinges on the double wall oven door snapped. This is a little concerning because the doors are heavy and will need to be replaced. And the final straw concerns our French door refrigerator. The control panel started flashing wildly and the ice door was opening and closing with a loud clicking sound. Of course this happened on a weekend so I looked online and found hundreds, if not thousands, of similar complaints. So I called Maytag and spent nearly an hour on the phone only to be told that my model number was not one of the recalled ones. I explained that my problem was exactly like the others and was told that the best they could do was offer me 50% off any parts. The service call and shipping would not be covered either. The Maytag representative that I spoke to tried to cheer me up by telling me that at least they had the part I would need in stock, unlike the recalled models. Those parts are discontinued and have to be specially manufactured and have a two month waiting period. The part is about $250 and add to that the shipping and service call and I am sure this is going to cost me several hundred dollars even with the discount on the part. Very, very disappointed. Never again will I buy Maytag, never again!
Purchased refrigerator model # MFT2976AEMOO September 2013. First repair was 1 month after purchase. From compressor to moisture build up inside fridge. 7 repairs in the first year. Customer service disgusting. They simply dont care, and do not back their products. Work time lost waiting at home for repairs. Service men come and always have to order parts, which means 2 service calls for each problem. Our service man broke one of the drawers when removing it to do a repair which meant another visit for that replacement part. Continued to have more problems when warranty was done. Just replaced my 3 year old fridge. Could not afford to keep it any longer. Have never been more disappointed with any appliance that I have bought. Will never buy MAYTAG again. Product is inferior.
I am a WWII vet. I bought a Maytag dishwasher 4 years ago from Home Depot... Cost me $600 in total repairs. Maytag would not help. My son just brought it to the dump! At that same time I bought a Maytag bottom freezer from Home Depot... It has never worked right. Ice dispenser broken after 1 year, food freezing in fridge at any temperature... It just died! Maytag refuses to take any responsibility for THIS POS!They should be ashamed at the way they treated me. I am 94 years old, and have fought for our freedom, and was looking for one simple thing from this American company. Its called fairness! Maytag sucks! You have lost a lifetime customer. You have lost my son as a customer, and will lose anyone I talk to, as well as my son posting on ALL social media! SHAME ON YOU MAYTAG! SHAME ON YOU MAYTAG!
This Maytag (1979 model) is about as good as other dishwashers (I always rinse before placing in machine). It does have a lot more buttons that are not used than the last one I used (installed in the 1950s). Delayed start, choice of preheating water or not, choice of drying. Not big enough to do everything when have company and too big to use when no visitors present. When I am alone it takes 3 months to get enough to fill the machine and by that time they are getting moldy so most of the time I wash by hand. Black glass front with imposing row of controls across the top. I normally do not generate enough dirty dishes to warrant having a dishwasher. Since my wife died I have used the dishwasher two to three times a year.
Purchased this washer from Saginaw, Michigan location in 2007. Started sounding like it was going to come through the wall of the laundry room so I contacted repair service. Told bearing was bad and that cost of repair would be $1,000.00 - literally laughed at repairman. I find it difficult to believe that a washer is built to last 7 years after paying so much for it.... My years of purchasing solely from Maytag have thus ended.
Because the design is bad, the refrigerator has to be defrosted once a month. A home filled with Maytag appliances, these are all 4 years old and ready for the trash. Dont buy Maytag, it is crap. They sell for money, not workability. The name has been trashed by Whirlpool. I am a builder and they will not ever see me recommend them, not even to a neighbor I dont like.
I purchased my Maytag Refrigerator in Feb 2013. It is model MFF2558VEW7. It has the French doors w/ freezer at the bottom. This past week, I lost everything in the freezer. I call the Home Depot where I purchased it and they said that I have to call Maytag. I did and they sent a repairman out. It needed a compressor. After only 8 months, the compressor goes out? Why should this fridge be repaired and I not be given a new one? With all the problems with the Maytag, there needs to be one big class action filed. I asked for a loaner because it would take up to five work days for them to order the part. The answer was, We do not provide loaners.
Maytag Free Standing 30-inch Gas Range - In 2004 we bought our model MGR5775QDS gas range with 5-burners because it offered the most BTU variety for the price: 1 burner with a high BTU (16K), 1 with low (5K), plus 2 in mid-range (9.5K) and 1 with 12K. Within half a year of using the oven, we turned on the self-cleaning function. Big mistake. One cleaning cycle later, our oven refused to ignite. The cleaning cycle burned out the ignition unit. Cant remember if its replacement then was under warranty but the repairman said this was a COMMON PROBLEM with Maytag and we best not use it EVER. In 2014 our cleaning lady mistakenly thinking she was doing us a favor, set the self-cleaning function. Once again, the ignition unit was destroyed. This time its replacement was $350 with part and labor. One and half months later, the oven is again non-functioning. This time our repair guy said the part is a very minor, inexpensive one BUT MAYTAG IS NO LONGER MAKING IT!!! The only way well get our oven back is if he can find another model and cannibalize it to fix ours. Are we disgruntled? Yes. Would we like to see a class action suit against Maytag for knowingly manufacturing a gas range with a malfunctioning self-cleaning unit that destroys oven parts? Yes. Will we ever again buy Maytag? Not on your life. A once stellar manufacturer gone down the tubes with a growing reputation for making junk. American-made appliances mean zip these days. Thank you for nothing, Maytag.
Bought in July 2014, third service call already! To replace my 6 years old Maytag Centennial thinking I was doing a good thing to upgrade to an HE... HA! Jokes on me! Washing machine: Water level. How can you wash clothes in 1 inch of water??? Noise. Very noisy at every cycle. Shakes and easily unbalanced. Clothes are still dirty after wash (obviously if not enough water). Dryer. Noisy with sporadic blower sound (like a plane taking off - high pitched). Three service calls in 6 months??? 2 calls for cable suspensions and now waiting over a month for the tech to change the drum completely. Good thing that I took an extended guarantee, for an extra $300.00!! After Ive read the over 400 complaints about this product, I really feel like I got screwed! My last Maytag EVER!
Maytag top loader washing machine - Worst appliance purchase ever made. Does not clean laundry, takes all day to do 5 or 6 loads. Not enough water to properly wash or rinse load, even using the deep water setting (a joke). A load of 2 king size sheets and 4 pillow cases wadded up in a ball and rattled around so hard in the spin cycle, it pulled the plug out of the wall. Maytag sent out technician who conducted diagnostic testing, which did not include any actual laundry. Technician said machine was operating as intended and verified I was using the machine properly. I have tried to return this machine since the first load was done and realized it was a disaster. Maytag refused to help. In fact, their phone agent had the audacity to suggest I wash one sheet at a time to prevent the machine from moving across the floor so far the plug came out of the wall. Maytag surely is not what it used to be. Im sorry I did not know they, like so many other companies, dont care about their reputation or customer service, not to mention producing a quality product. I would say they are actually misleading their customers by calling this product a washing machine.
Our range and oven are reliable and durable. Easy to clean and have lasted a long time. I do not regret spending a little extra money to have an appliance that has lasted a long time. The oven heats up at a standard rate. The self clean function is very thorough. I have a white set. I was worried they would stain with your typical spills that come along with cooking. However, They clean very easily.
My dishwasher is 3-4 years old and the control panel is malfunctioning. Cant push a button to choose what cycle I want, it doesnt respond. I went to the Maytag website to see if there have been others with this problem. It appears that there are many other people having this problem. Parts are not available and it seems that Maytag wont do a recall on this product due to the control panel malfunctioning. I have been dealing with this problem for the past few months. I dont think Maytag is worth the money. They want if you only get a few years out of them.
Maytag Centennial Model MVWC400XW4 - Washer is leaking from the bottom and making loud noises when spinning. Called the Maytag repairman and right away said that the bearings were bad. He said it was a 800 dollar repair for this 500 dollar machine. The service call cost me $97. I immediately went out and bought a GE machine. I wont buy another Maytag.
We bought the highly rated Maytag Bravo washer and dryer in March of 2010. In less than a year, the dryer broke down and the drum drive belt had to be replaced under warranty. Last month the washer drum stopped turning. A & E Factory Service quoted $466.87 to replace the bearing that had failed. We have hated this washer since the day we got it. So, it wasnt hard to buy a Samsung front loader and have the miserable Maytag hauled away to wherever badly designed machines go. Trying to wash clothes using high speed spinning instead of water causes excessive wear on the clothes and the machine as well as tying the clothes in knots. It is one of the worst mechanical designs I have ever seen.
We purchased a washer and dryer two years ago. The washer got louder and louder until we realized something was wrong and we called to get it fixed. Luckily, that was within the time of the warranty. The noise, however, began getting louder and louder within a very short time. Maytag refused to fix it again. Now, the washer sounds like a jet engine and wont drain the water at all.
On 12/09/12, I purchased a Maytag washer, model mvwc200xw, from our local Menards store. About 6 months ago, the washer started making a slight banging noise, and would occasionally move in the spin cycle. Now, when washing a small to medium size load, the banging noise is very loud and does a lot of moving. I found nothing in the troubleshooting guide to help me on this, so I looked on-line and found several websites discussing this same problem. They stated that the problem was a snubber assembly and the replacement part would cost $4.55. They also said the washer would have to be taken apart to change out this $4.55 part.I watched a you-tube video of someone changing this part and quickly came to the conclusion that I would need help in doing this. A comment was left in the video from a Maytag repairman saying that the person changing this part was not doing it in a safe manner. The repairman stated that changing it in the way this person described in the video was DANGEROUS! I wrote an email to Maytag customer service explaining the problem and asked if there was anything they could do to help me on this 1 1/2 year old washer. I received an immediate email stating they would get back to me in 3 days. Ten days later, I finally received a reply. I was told there was nothing they could or would do even though I was a valued customer and that they understand and appreciate my feelings of disappointment.I worked for a large department store from 1970 to 1990 and sold appliances, one of them being the Maytag brand. At that time, they were considered to be a top of the line brand. This was why I purchased Maytag appliances for over 40 years. I am surprised and saddened to see a lot of on-line complaints against Maytag appliances and also that this 1 1/2 year washer needs to be repaired so soon. Obviously, times have changed. I figured it would cost me at least $100.00 to have this washer repaired. Rather than do that, I am going to take this in need of repair to a scrape recycling center and then go out and buy a new washer, but it will not be Maytag! Maytag will never disappoint me again!
We owned Whirlpool front load prior to the Maytag set we now own. Our Whirlpool was the better one. Shorter wash cycle, better cleaning & never had a problem with the seal. Maytag dryer doesnt signal properly when laundry is dry. You have to go multiple times. I wont purchase another Maytag set. We owned a Maytag top loader set and they worked like they should have.
I purchased a Maytag fridge with a freezer on bottom. As you know there are many complaints regarding ice build-up in freezer causing leakage out onto the floor. I will not purchase Maytag again. For 3 years I have fought the ice buildup and it has ruined my floor! Poor design - should have been recalled!
I bought my maytag stove model MGR7662WS on January 30, 2011 and have had it serviced 3 times... same problem. I set oven to 350 degrees, put food in oven and later check on food only to find the temperature reads 350 but the oven is cold. Food is not cooked and it smells like gas. I turn it off and turn it back on and it does not turn on most of the time. Service guy keeps replacing parts and says he will replace the same part he just replaced last week. He says sometimes the part comes out defective. I think the stove is defective and I have thrown away so much food because it does not finish cooking and smells like gas. Its so frustrating because my Thanksgiving was ruined two years in a row due to turkey not cooking.
Let me make it simple for you, DO NOT PURCHASE A MAYTAG/WHIRLPOOL product. Maytag/Whirlpool believes its products should work for 1 year and then become obsolete, at least this is what the Maytag/Whirlpool customer service line told me. I purchased a MVWB950YW (Bravos XL) top loader on September 4th, 2012 for $948.00 plus $99.00 for an extended warranty. The washer worked marginally well when it was brand new. June 2014, the washer in spin mode started to sound like a freight train was about to run through my house. When I called for service the service company immediately signaled it was a bad bearing and offered me $500 to put towards a new or refurbished Maytag!!! They claimed if they were to repair the machine it would VOID the extended service contract?? I wanted the washer fixed, I did not want to spend more money to buy a new machine. I continued to use the machine as is, with the incredibly loud noise. June 2015, the same machine starts to leak water and is even louder. Again the company in charge of the service contract offers money for me to put towards a new or refurbished machine. Net is, Maytag/Whirlpool engineers its products based on its warranty - 1 year. Anything after that they view as an opportunity to steal more money from you and I the consumer. Do yourself a favor and NEVER purchase a Maytag/Whirlpool product. I would like to think American products are superior to its foreign counterparts, however Maytag/Whirlpool is not in this league. In my opinion, Maytag/Whirlpool has lost the privilege to call itself American and should no longer be allowed to do business in this country.
I purchased a Maytag model 4000 Front Loading washer in April 2010 and in May 2011, the tub bearings went out which is a $600 repair. Now in January of 2012, the tub bearings are going out again. Neither Lowes nor Maytag are willing to do anything to remedy the situation. Do not buy Maytag and do not buy from Lowes. Their major appliance buyer has to know about this and continues to retail a product not fit for its intended purpose.
I bought this Maytag oven (MEW 7627HB) to replace a 20-year-old GE double oven. Upon the first use, I found that it has noisy cooling fans which run continuously as soon as it is turned on and, for some time, after it is turned off. These fans make an irritating, loud, whistling noise. The dealer responded to my complaint, pulled the oven out and performed a complete system test. He then called engineers at the Whirlpool factory, who told him that the fans were a recent redesign made because the previous design didnt satisfactorily cool the electronic control circuit and that there was nothing to be done about the noise. After several weeks, the oven, when in use, continues to stink of overheated electronics. I fear it wont last long.Note that my old GE model, which also had electronic controls, didnt run a fan at all unless both ovens had been on for some time or the self-cleaning feature had been on for a while. And it didnt make a loud noise.
This washer is awful. We had repair guy out within year one 3 times. Changed the door gasket because it was a known problem. That did not fix problems. We have to drain and clean out hard to reach filter monthly, socks get caught in drain filter constantly. Horrible, horrible, horrible. Hate it.
I have a Maytag dishwasher; a nylon roller for the upper rack cracked. It is held in place by a hex head screw. The roller is about $1.75. Maytag will not sell me the roller. I have to buy a complete rack adjuster assembly for $46 to replace a small nylon roller that screws in. I have had these problems before with them. I guarantee that I will never buy another Whirlpool-manufactured appliance. This is ludicrous!
This dishwashers start button stopped working after 1 1/2 years. We did not buy the Extended service warranty. So we are responsible for the service call and the replacement of the control panel. Ridiculous. I called Maytag to file a complaint and they never returned my call. I will NEVER buy Maytag again. There are enough problems posted to know better. This company should be ashamed!!!
I have been on the chatline with Maytag customer service for two days, trying to enforce my warranty, which expires next week. My washer flooded my kitchen over the weekend, and I contacted Maytag to schedule the repair under the warranty. First, the woman, Aisha, looked up my registration, and confirmed that I was who I said I was, that my address and phone number had not changed, and told me that according to the records, the washer was purchased on 2/7/2011. Whats the problem? First, they wanted the model and serial numbers. I realized that this is important information in determining what machine needs what repairs, except there was not one sticker anywhere on my washer! Aisha said that the technician would not perform the repair, if the manufacturer did not install the model information properly on the machine. As if I had any control over the placement, or lack thereof, of proper ID for the washer. This was followed by a request for proof of purchase. I explained that I moved, and misplaced it, but I would have it emailed to me from the original purchaser. I was told that unless she could verify the proof of purchase, and the date of purchase, she could not schedule the repair under the warranty. This is despite the fact that not 5 minutes ago, she had just read this information from her computer! I asked her why would I register someone elses washer under my name and address? She didnt care. I told her I would have the receipt emailed the next day, and she stated that regardless of the date I requested, and scheduled the repair, if the actual repair took place after the expiration date of the warranty, it still would not be covered! I told her that makes no sense. I have no control over your scheduling issues. If you cant honor the warranty if the repair is made after the expiration date, then I need a date prior to that. I am entitled to the terms of the warranty, and intend to use them. Aisha said again that, without proper proof of purchase and purchase date, without proper tags on the washer, and if the repair takes after the expiration date, it would not be covered. I disconnected from her, and reconnected with another rep, who told me that some of the information Aisha gave was incorrect. I can schedule the repair, get the receipt and email it, or submit it through the chat, and regardless of when the repair was actually done, the warranty would still be honored. This person couldnt be sure what effect the lack of proper tags would have on that. My third re-entry into the chat was no better. I located a copy of the receipt in my email, and contacted the chat again. An almost amazing thing happened! This woman again confirmed all of the information Aisha recited last night, and was prepared to schedule the repair, without even asking about proof of purchase. This woman, Jennifer, was willing to schedule the repair, verify that it would be covered under the warranty, even if it was after the expiration date, because I had called and arranged the appointment before the expiration date, and she was willing to have the missing manufacture tags replaced. I had to ask her three times to review the email, and confirm that I had the correct receipt for the technician. I asked if the technician in the course of repairing the washer, had to remove the drainage hose, could he either replace it with a longer one, or add an extension, because according to Lowes at the time of installation, the hose they installed was supplied by the manufacturer, not them. Jennifer stated that since he was only there to repair the leak, and installation is not covered under the warranty, I would have to pay for him to replace the wrong hose, with the correct hose myself, even if he removes it! I told her that she needed to ensure that the technician absolutely did not remove the drainage hose from the back of the washer during his repair, because if he removes a part that is obviously the wrong part, and then replaces the wrong part after his repair, I would file a complaint every single place I possibly could. Why would a repair technician remove a part, determine that it is the wrong part, and then put it back! That is like a mechanic repairing the axle of a car, and discovering the brakes are bad, but since he is only there to repair the axle, he replaces the bad brakes after fixing the axle! He was going to be able to replace the missing manufacturer tags, though! This entire process took at least 3 hours and two days. To date, Maytag/Whirlpool is absolutely the worst company I have had to deal with, right after Sears, and ahead of AT&T. The consequences are that so far, Maytag refuses to have the technician replace the wrong hose with the correct hose, if he removes it in the course of repairing my washer.
I have been washing clothes in different washers for almost 4 decades and never had a terrible washer until now. It has total control of the water level and it NEVER has enough water added. I have to add at least 2 full dish pans of water to every load. My washer does not allow you to pick your level because it does it automatically and no theres way to bypass this problem. It moans and groans for almost an hour in slow motion at its best. It should be illegal to sell such crap!If the intent was to save energy it fails when it runs twice as long as other washers. The instructions that are in the lid say that when you set it on deep water wash that it does not sense automatically-LIES! This lid must be generically made for other washers that they have because again, you cannot choose a water level. When a washer runs for almost an hour (this is not soak or extra rinse either) it is not saving energy over those that run for half that length of time. I wish I had returned it, but I listen to others who say that this is how washers are now. I still owe 150.00 on it and hate writing that check.
We were excited to finally buy a new wash set and I always wanted the Neptune ones. I had owned a Maytag for 25 years through two children and a mechanic husband. I had every confidence in the new ones and expected at least the same service. Shortly after the warranty went, the machines both started to act up. The washer would stop in the middle of the cycles. The dryer wouldnt come on or wouldnt respond to the commands. We finally contacted the local repairman whom we have used for years. He came and gave us boo-hoos about these machines. He said they were trouble and we should have never have bought them. My husband figured it was the electronics in the control panel. The repairman said the parts would cost somewhere near $500.00 to $600.00 each and proceeded to try to sell us used ones for $2,000.00. We said we would try to get the bad parts and he even gave us the stock numbers? We went online and found new ones for half the price. We bought them and put them in and they persisted in doing the same things as before. Is this a runaround or what? Who is bilking who? Another great American rip-off. What can the public do?



